1 00:00:00,080 --> 00:00:02,280 Speaker 1: Thanksgiving week here in the United States, which of course 2 00:00:02,360 --> 00:00:04,760 Speaker 1: kicks off the holiday shopping season, but that's also a 3 00:00:04,800 --> 00:00:07,960 Speaker 1: pretty busy time for eating out as well. Going by 4 00:00:07,960 --> 00:00:11,799 Speaker 1: the number of reservations book through the Open Table platform, dining, though, 5 00:00:11,840 --> 00:00:14,640 Speaker 1: has been relatively flat in twenty twenty three. The numbers 6 00:00:14,680 --> 00:00:17,680 Speaker 1: also show that solo dining is on the rise, while 7 00:00:17,680 --> 00:00:21,160 Speaker 1: the most popular days to dine out Thursday and Friday. 8 00:00:21,280 --> 00:00:24,360 Speaker 1: Let's get some insights into some of these details with 9 00:00:24,400 --> 00:00:27,400 Speaker 1: Debbie su, the CEO of Open Table, joining us now 10 00:00:27,440 --> 00:00:29,560 Speaker 1: and Debbie, great to have you here on the program. 11 00:00:29,560 --> 00:00:32,400 Speaker 1: Always fun to talk to you about dining trends. Let's 12 00:00:32,400 --> 00:00:34,480 Speaker 1: first start off here with some of the comparisons, because 13 00:00:34,520 --> 00:00:36,640 Speaker 1: I know, over the past year or so we've sound 14 00:00:36,680 --> 00:00:39,640 Speaker 1: a kind of compared current of dining conditions with pre 15 00:00:39,760 --> 00:00:42,519 Speaker 1: pandemic conditions. We're now starting to take a look more 16 00:00:42,520 --> 00:00:44,600 Speaker 1: at the year to year numbers, say from twenty twenty 17 00:00:44,640 --> 00:00:47,199 Speaker 1: three back to twenty twenty two, and based on your 18 00:00:47,240 --> 00:00:50,040 Speaker 1: own data, it says things are basically unchanged. 19 00:00:51,120 --> 00:00:51,600 Speaker 2: That's right. 20 00:00:51,640 --> 00:00:55,440 Speaker 3: We're seeing dining demand remain relatively flat year over year 21 00:00:55,480 --> 00:00:57,960 Speaker 3: from twenty two to twenty three, and I actually think 22 00:00:58,000 --> 00:01:01,160 Speaker 3: that's incredible if you think about all the macro economic 23 00:01:01,240 --> 00:01:04,640 Speaker 3: uncertainty that we've seen this year, as you yourself have 24 00:01:04,720 --> 00:01:08,080 Speaker 3: been reporting on, I think it's a win that restaurants 25 00:01:08,080 --> 00:01:11,000 Speaker 3: are coming out relatively flat over year, and it's a 26 00:01:11,040 --> 00:01:13,600 Speaker 3: testament to how important restaurants are to all of us. 27 00:01:14,720 --> 00:01:16,600 Speaker 2: So I think it's actually good. 28 00:01:17,000 --> 00:01:19,319 Speaker 3: I wish it were higher, but we're seeing some really 29 00:01:19,360 --> 00:01:22,440 Speaker 3: bullish signs for the holiday season that's coming up in December, 30 00:01:22,760 --> 00:01:26,160 Speaker 3: Valentine's dam and Mother's Day. We're really high up your 31 00:01:26,160 --> 00:01:28,480 Speaker 3: every year, we're expecting to see the same for the 32 00:01:28,480 --> 00:01:29,440 Speaker 3: holidays in December. 33 00:01:29,880 --> 00:01:32,160 Speaker 1: Is this traditionally a time where we do see an 34 00:01:32,240 --> 00:01:34,800 Speaker 1: uptick in people going out to restaurants. I know we 35 00:01:35,000 --> 00:01:36,520 Speaker 1: kind of think of the holidays, at least here in 36 00:01:36,560 --> 00:01:38,480 Speaker 1: the US as kind of that time where we all 37 00:01:38,520 --> 00:01:41,200 Speaker 1: spend with each other at home, but I don't know, 38 00:01:41,400 --> 00:01:43,280 Speaker 1: been known in your family. Sometimes it's a little bit 39 00:01:43,319 --> 00:01:44,080 Speaker 1: there would go out. 40 00:01:44,840 --> 00:01:46,720 Speaker 2: People are definitely going out in Romaine. 41 00:01:46,760 --> 00:01:49,440 Speaker 3: You mentioned before the segment started that you're hosting this year, 42 00:01:49,480 --> 00:01:51,400 Speaker 3: and maybe you want to five yourself some work and 43 00:01:51,840 --> 00:01:55,600 Speaker 3: host at a restaurant. This is typically a very busy 44 00:01:55,680 --> 00:01:59,560 Speaker 3: time for restaurants. Lots of restaurants do Thanksgiving meals, they 45 00:01:59,600 --> 00:02:03,240 Speaker 3: host Thanksgiving meals all of the year end holiday parties 46 00:02:03,560 --> 00:02:08,040 Speaker 3: leading up into right up to the first of the year. Actually, 47 00:02:08,880 --> 00:02:12,080 Speaker 3: so we're expecting a big increase. 48 00:02:11,680 --> 00:02:13,160 Speaker 2: From a year over year standpoint. 49 00:02:13,480 --> 00:02:16,000 Speaker 3: Restaurants books are getting booked up, so if you haven't 50 00:02:16,000 --> 00:02:18,520 Speaker 3: made your reservation, I would definitely go go do that. 51 00:02:18,760 --> 00:02:21,520 Speaker 2: But this is a big dining moment in the year. 52 00:02:21,960 --> 00:02:26,480 Speaker 4: So people are going out and outside of just the holidays, 53 00:02:26,520 --> 00:02:28,720 Speaker 4: as Romain mentioned, people are going out alone. 54 00:02:28,800 --> 00:02:29,959 Speaker 2: Talk to us about what we're. 55 00:02:29,800 --> 00:02:32,240 Speaker 4: Seeing in solo dining, because I have to admit I 56 00:02:32,280 --> 00:02:34,519 Speaker 4: was a little bit surprised to see that uptick there. 57 00:02:35,480 --> 00:02:39,040 Speaker 3: Yes, so solo dining has been up four percent year 58 00:02:39,040 --> 00:02:43,320 Speaker 3: over year. It's the party size that has increased the 59 00:02:43,360 --> 00:02:46,160 Speaker 3: most actually this year. And I think the reason we're 60 00:02:46,200 --> 00:02:49,000 Speaker 3: seeing that is because there's been renewed focus on self 61 00:02:49,080 --> 00:02:52,800 Speaker 3: care of dating yourself. I myself, I'm based in San 62 00:02:52,880 --> 00:02:55,640 Speaker 3: Francisco and this Wednesday, I happen to have a free 63 00:02:55,680 --> 00:02:59,440 Speaker 3: block open for lunch. I walked to Niman Marcus and 64 00:02:59,639 --> 00:03:02,760 Speaker 3: dine by myself at the Rotunda and it was glorious. 65 00:03:02,960 --> 00:03:05,919 Speaker 3: So I'm not terribly surprised to see this dat I 66 00:03:05,960 --> 00:03:09,800 Speaker 3: think more and more people are happy dining alone. 67 00:03:10,000 --> 00:03:12,000 Speaker 4: Well, Debbie, I commend you because I could not be 68 00:03:12,120 --> 00:03:14,920 Speaker 4: alone with my own thoughts for an hour or so. 69 00:03:15,080 --> 00:03:18,160 Speaker 4: But also in your research, there's this trend too of 70 00:03:18,200 --> 00:03:21,799 Speaker 4: an increased awareness and increased popularity when it comes to mocktails. 71 00:03:21,840 --> 00:03:24,160 Speaker 4: I mean, just speaking anecdotally, this is something that I've 72 00:03:24,160 --> 00:03:27,200 Speaker 4: seen on social media among my own friend group that 73 00:03:27,480 --> 00:03:31,359 Speaker 4: people are often opting for non alcoholic beverages. And it's 74 00:03:31,400 --> 00:03:33,480 Speaker 4: interesting that it's showing up in your data as well. 75 00:03:34,360 --> 00:03:36,520 Speaker 2: That's right, and it's global. We're seeing this as a 76 00:03:36,560 --> 00:03:37,440 Speaker 2: global trend. 77 00:03:37,880 --> 00:03:42,480 Speaker 3: Diners as they write reviews for restaurants are mentioning mocktails 78 00:03:42,760 --> 00:03:45,240 Speaker 3: at a rapid clip, much more so than we've seen 79 00:03:45,800 --> 00:03:46,920 Speaker 3: during other periods. 80 00:03:47,240 --> 00:03:47,920 Speaker 2: And I think, you. 81 00:03:47,840 --> 00:03:52,000 Speaker 3: Know, you have a dry January and people are sober 82 00:03:52,080 --> 00:03:57,200 Speaker 3: curious and being dare I say, more health conscious? So yeah, 83 00:03:57,200 --> 00:04:00,120 Speaker 3: we are seeing arises in mocktails and people are all 84 00:04:00,160 --> 00:04:03,360 Speaker 3: about them. So instead of you know, having a beer 85 00:04:03,560 --> 00:04:06,200 Speaker 3: or wine before your you know, your course comes, we're 86 00:04:06,240 --> 00:04:09,280 Speaker 3: seeing actually a lot of people order that non alcoholic beverage. 87 00:04:09,400 --> 00:04:12,040 Speaker 1: That's very Did you just use the phrase sober curious? 88 00:04:12,720 --> 00:04:13,880 Speaker 2: I did. I did. 89 00:04:13,960 --> 00:04:16,680 Speaker 1: It's a new one, that's the thing. I like it. 90 00:04:16,720 --> 00:04:17,960 Speaker 1: I've never heard that before. 91 00:04:18,200 --> 00:04:23,080 Speaker 4: Sober curious. People are still ordering espresso martinis though. Uh, Debbie, 92 00:04:23,480 --> 00:04:25,760 Speaker 4: it's always so fun to talk to you. Really appreciate 93 00:04:25,760 --> 00:04:29,000 Speaker 4: you stopping by. This is open Table CEO, Debbie Sue