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Speaker 1: Welcome back. What don't they meaning the card doctor. Let's

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Speaker 1: cruise over to talk to Ed in North Orlington, New Jersey. Hi, Ed,

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Speaker 1: you're on with the card doctor. How can I help you? Sir?

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Speaker 2: Ed?

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Speaker 1: Is Ed?

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Speaker 2: There? Ed?

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Speaker 1: Hey?

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Speaker 2: Ed? Are you good?

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Speaker 1: Don't fall asleep? Bomb me? Now, come on, this is

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Speaker 1: live radio.

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Speaker 2: Oh they put the wrong town. I said you were

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Speaker 2: talking to another head and then I was the sixth

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Speaker 2: to one down the list. So you came up bomb

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Speaker 2: me real quick?

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Speaker 1: There you go, bingo that said, I'm kind of moving

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Speaker 1: through the pile today. What can I do for you, kiddo?

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Speaker 2: Okay, So what happened is I got the car hit

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Speaker 2: me in the back on the right rear of the wheel.

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Speaker 1: Hit you or your car hit the car?

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Speaker 2: Okay, the right rear wheel right. And what happened was

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Speaker 2: they what happened was the car take the right crear

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Speaker 2: the wheel. They banked the solid assles the two ten

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Speaker 2: yards right, and they went to the body shop and

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Speaker 2: it was a Toyota certified collision center right and they

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Speaker 2: put the phone. I mean, they put their car on

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Speaker 2: a frame issue and when they hit the alignment, the

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Speaker 2: spects are the thrust angle on the car.

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Speaker 1: Well, here, ed, let's make it easy. Your question to

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Speaker 1: me is what can they get? Can they get it

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Speaker 1: in line or are they having a problem. Are they

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Speaker 1: having a problem getting it in line?

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Speaker 2: Yeah? The problem is that the toe on the right

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Speaker 2: rear wheel is point three to oh, okay, the left

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Speaker 2: rear wheel is point one oh, and the thrust angle

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Speaker 2: is point one oh. So there's a dog legging, dog

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Speaker 2: tracking problem in there. Now. Well, my question to you

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Speaker 2: is time they get this closer and aspect on that

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Speaker 2: frame machine.

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Speaker 1: Well, generally aspect such as that, and then he's today

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Speaker 1: has a tolerance range. Is any of that out of range?

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Speaker 2: Well, let me tell you this. Point three to zero

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Speaker 2: is what the actual is, and point three to one

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Speaker 2: is just fairly inspect. It's like on a verge of

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Speaker 2: being out of sack. That's how bad it is.

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Speaker 1: Okay, So so theoretically this is right on the edge

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Speaker 1: of being bad.

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Speaker 2: Yeah.

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Speaker 1: Well, then they've got to be able. There's got to

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Speaker 1: be a bent component or the rail is twisted, or

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Speaker 1: something's not assembled properly, because going down the road, it's

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Speaker 1: probably gonna it's it's the car more than likely is

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Speaker 1: gonna crab or crab's already, meaning it goes down the

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Speaker 1: road a little bit sideways, twisted. It's like riding behind

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Speaker 1: an older vehicle where you where you could see the

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Speaker 1: front of the vehicle the side of it, and the

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Speaker 1: rear of the vehicle is sitting off to the right

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Speaker 1: or the left. You know, doesn't matter whether their Toyota certified,

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Speaker 1: doesn't matter whether they've got the best equipment in the world,

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Speaker 1: are they trained properly, and do they have the experience

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Speaker 1: to use it? You know, getting a car fixed is

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Speaker 1: no different than any other service or handyman or car

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Speaker 1: carpenter or mechanic or body guy. And you know there's

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Speaker 1: a million guys out there that walk the walk, but

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Speaker 1: they can't do the talk, if you know what I'm saying. So,

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Speaker 1: if they've got a problem and they're saying it's good enough,

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Speaker 1: it doesn't sound like it's good enough. I would talk

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Speaker 1: to and it sounds like your recourse is going to

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Speaker 1: be with your insurance company. You want to have the

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Speaker 1: insurance company send out the adjuster, show him the specs

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Speaker 1: and say, look, this is out of range. Why isn't

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Speaker 1: it in range? This is what I'm paying for? Restore

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Speaker 1: my car to previous condition like it was before the accident.

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Speaker 1: It's their responsibility, But you don't want that car long

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Speaker 1: term because it's going to affect tire wear and handling

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Speaker 1: and a hundred other things that I just don't want

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Speaker 1: to get into right here on air. But yeah, they

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Speaker 1: can't fix that. It's how careful do they want to

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Speaker 1: be and how dedicated are they to the craft? Murphy

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Speaker 1: down in Atlantic Highlands, New Jersey, How are you today, Murphy?

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Speaker 3: How can I help you?

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Speaker 4: How you doing that? Too long winded for radio?

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Speaker 3: Now?

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Speaker 1: Go ahead, we'll give it a shot. I got I

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Speaker 1: have another ten hours to go, so I'm okay, all right.

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Speaker 4: I got a two four and two fifty. It's a

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Speaker 4: super duty with five point four and guy that a

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Speaker 4: friend of mine that bought the thing to me that

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Speaker 4: he washed it was running real rough. Looked at the

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Speaker 4: you know number one and number two cops. There were waterlogs,

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Speaker 4: dried them out, checked resistance on. Put things back together.

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Speaker 4: Sounded good. He did. Drove it around stawd it io

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Speaker 4: once said well, you know here, try the thing. Drive it.

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Speaker 4: He did, got real worse again, so it looked like

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Speaker 4: it was a different problem. Pulled the plugs pulled, pulled

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Speaker 4: all the coils, all the coils, pulled, all the plugs,

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Speaker 4: checked all the coils resistance, all the injector resistance. Everything

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Speaker 4: I could do statically I checked and none of you.

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Speaker 4: By the way, none of the injectors sound bad.

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Speaker 1: You didn't have the problem until he washed it.

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Speaker 4: Yeah, that's what he says. He didn't have promptly watched it.

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Speaker 4: Whether or not that's completely true. He said it had

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Speaker 4: died on him once or twice. Engine is the check

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Speaker 4: engine light though, no cel at all.

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Speaker 1: Okay, your question to me, Okay, my.

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Speaker 4: Question is now, I've done fuel pressure. I've the map

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Speaker 4: of little off did that e g R. It's got

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Speaker 4: new plugs, the coils that were just kind of play.

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Speaker 4: He did those. The fuel pressure is good on the thing.

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Speaker 4: One bank was initially really the bank. Two was initially

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Speaker 4: really lean. Bank one was initially really rich. The fuel

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Speaker 4: terms were all off. Found out two center on bank two.

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Speaker 4: So you're not working. Traced it back to the PCM

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Speaker 4: signal was getting to the PCM. PCM wasn't reading it.

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Speaker 4: What kind of scanner do you have, Murphy, I've got

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Speaker 4: an actron. It's a junk, you know, Well, I said.

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Speaker 1: It's not a bad little scan tool. Does it have

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Speaker 1: Mode six capability in it?

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Speaker 2: No?

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Speaker 1: All right, here's the deal. What color in my eyes?

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Speaker 3: I have no idea?

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Speaker 1: And do you know why? Because you can't see them? Ye?

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Speaker 1: All right, so you know where's the misfire? You have

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Speaker 1: no idea because you can't see it with that scan tool.

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Speaker 1: It's not a bad little scan tool. But what would

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Speaker 1: really be helpful here is Mode six data. And I

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Speaker 1: think I've mentioned that previously today as well. Mode six data.

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Speaker 1: You know, it's sort of like when you're gonna yell

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Speaker 1: at your kids. All right, when you're gonna yell at

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Speaker 1: your kids, you don't yell at them all at once.

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Speaker 1: It's a process. You come home, they didn't pick up

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Speaker 1: their room, they didn't put away their dishes, they didn't

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Speaker 1: do their homework, they didn't go to bed on time.

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Speaker 1: It's like, you know, it's this, it's this, it's this,

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Speaker 1: And slowly the pressure builds and you let them have it, Like,

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Speaker 1: what's wrong with you kids today? You're all rotten? Et cetera,

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Speaker 1: et cetera, et cetera. Same thing happens with the car.

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Speaker 1: That's mode six. Mode six is making logical decisions on

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Speaker 1: when to turn on the check engine light or alert you.

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Speaker 1: It looks at a bunch of different things. It takes

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Speaker 1: statistics and averages, and it says, hey, the engine's doing this.

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Speaker 1: It's doing this, it's doing this. Wait, this isn't right.

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Speaker 1: Let me do this. Okay, first flag passes boom. If

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Speaker 1: you have a scan tool that will read Mode six data,

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Speaker 1: you can actually go in and look at the tests

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Speaker 1: that the computer is running to make its logical decision

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Speaker 1: of whether or not to yell at the kids. You

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Speaker 1: with me? Yep, So you could go in right. You

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Speaker 1: could go in and look at the sids and the tids,

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Speaker 1: the component ID and the test ID for each individual cylinder,

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Speaker 1: and you will see that, you know, let's see cylinder

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Speaker 1: number three, it's starting to count up. It's supposed to have.

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Speaker 1: It has a misfire tolerance level of three thousand, and

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Speaker 1: it's already at twenty seven hundred, so I know when

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Speaker 1: it hits three thousand, bang, it's going to turn on

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Speaker 1: the light. But think of it like this. If the

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Speaker 1: miss that your engine has is on cylinder three for conversation,

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Speaker 1: and it stays at a constant twenty seven hundred, but

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Speaker 1: the tolerance level for turning on the light is three thousand.

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Speaker 1: Is it ever going to turn the light on? Nope, Nope.

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Speaker 1: It won't turn that light on until it hits three

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Speaker 1: thousand and one. So you know you've sort of got

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Speaker 1: an issue here. Where do we want to guess? Now?

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Speaker 1: Not to make you run out and by another scan tool.

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Speaker 1: When you pulled the coils out, all right and you

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Speaker 1: put plugs in it, did you happen to put dielectric

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Speaker 1: grease on the boots?

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Speaker 4: Yeah?

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Speaker 1: Okay? Then your next step is the way I would

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Speaker 1: approach this. I would be looking for Mode six data

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Speaker 1: only because on Fords in particular, I've had many cases

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Speaker 1: with low level or low frequency occurrences of misfire issues,

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Speaker 1: cause rough idols, performance issues, et cetera, et cetera, that

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Speaker 1: won't show up as a check engine light with a

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Speaker 1: code and say here it is, yeah, okay, now, Ford,

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Speaker 1: for whatever reason, and a lot of other car companies,

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Speaker 1: for whatever reason, don't include misfire PIDs or misfire data

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Speaker 1: as part of normal scan tool nomenclature. It's just not there.

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Speaker 4: Yeah, And it just makes it.

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Speaker 1: Right, It just makes it that much more difficult. What's

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Speaker 1: really frustrating is GM will give it to you, Ford won't,

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Speaker 1: Chrysler will give it to you, Toyota won't, and so on.

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Speaker 1: So that's where mode six becomes the important player. All Right,

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Speaker 1: two things I would encourage you to do. Number one,

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Speaker 1: Google mode six and do some reading on the internet.

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Speaker 1: It'll give you a better understanding of it than I

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Speaker 1: can give you.

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Speaker 4: Actually, yeah, I've actually done that. Okay, Yeah, Mode.

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Speaker 1: Six is where you want to be. And then you

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Speaker 1: need a scan tool. I will say this to you, Murph,

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Speaker 1: you sound like a pretty intelligent guy. You're doing it right.

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Speaker 1: You're just running into the problem of not having as

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Speaker 1: many tools as you need. And it's like the call

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Speaker 1: we had before the previously the Lady Roseanne, I think

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Speaker 1: she was at the beginning of the show with the

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Speaker 1: misfire issue, and you know he's looking at the scan

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Speaker 1: tool saying there's no code. Yeah, but if mode six data,

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Speaker 1: remember if mode six data says it's got to happen

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Speaker 1: three thousand and one times before we turn the light on.

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Speaker 1: If you're looking for a twenty seven or a twenty

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Speaker 1: nine nine missfire, it's never gonna happen. You're never gonna

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Speaker 1: see the code. You're never gonna see the light. You

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Speaker 1: gotta look at mode six. I'm running ending of the

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Speaker 1: car doctor. Don't go away. Hey, hey, hey, welcome back,

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Speaker 1: running any of the car doctor cruising through this hour.

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Speaker 1: Let's go over to Frank New Jersey O six Cadilliac. Hey, Frank,

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Speaker 1: how can I help you? Sir?

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Speaker 3: Okay? I got a two thousand and six Cadillac, is right,

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Speaker 3: and I know that no hardware connection between the gas

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Speaker 3: pedal and the carburetor.

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Speaker 1: Correct, this is well the throttle body. This is a

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Speaker 1: drive by wire vehicle, like a.

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Speaker 3: Down road of forty miles an hour. To take my

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Speaker 3: foot off the gas, I keep unrolling and rolling unrolling.

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Speaker 3: I got to keep using my brick more than I

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Speaker 3: would normally. It just doesn't slow down. I've had it

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Speaker 3: in a number of times, and they performed the throttle

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Speaker 3: body service. He said that replaced the throttle body. Originally

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Speaker 3: the service manager had said it might need a potential,

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Speaker 3: but I didn't hear any more about that. I had

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Speaker 3: an eighty nine, the two thousand Cadllac before this one.

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Speaker 3: I never had that project to pull the gas and

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Speaker 3: slows down normally.

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Speaker 1: Right, And that's because they weren't drive by wire. Vehicles

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Speaker 1: drive by wire. You're you're comparing Flying the Right Brothers

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Speaker 1: to the Space Shuttle, and that's the problem. Now, I'm

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Speaker 1: not going to say that what you're describing is correct.

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Speaker 1: I've driven these cars. I do not get the sensation

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Speaker 1: that the vehicle will continue to operate on its own?

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Speaker 1: Has it been this way since day one, franc.

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Speaker 3: Ever since I got it? I bought it at twenty

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Speaker 3: three thousand miles?

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Speaker 1: Okay, you know I would first of all, I'd like

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Speaker 1: to see a comparison between another zero six, which doesn't

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Speaker 1: seem like it would be that hard to do. Those

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Speaker 1: cars are still out there, because I'm not convinced that

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Speaker 1: it's a normal characteristic of the vehicle. But I will

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Speaker 1: say this, I have not had it as a complaint.

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Speaker 1: I have not observed that particular characteristic. But my driving

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Speaker 1: habits in yours are You know, people are like snowflakes.

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Speaker 1: No two driving habits are generally alike. Number one. Number two,

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Speaker 1: The difference between the throttle body car or the mechanical

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Speaker 1: connection car that you previously had compared to this will

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Speaker 1: make a difference in how that vehicle operates.

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Speaker 3: Don't have compared it with eighty nine and two thousand.

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Speaker 3: They had similar system, did they not?

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Speaker 1: No, they did not. Eighty nine and two thousand were

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Speaker 1: mechanical linkage, they were, Yes, sir, I.

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Speaker 3: Thought they were. No. Is there a potentiometer in this system?

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Speaker 1: There is a potent There are two potentiometers in that

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Speaker 1: system in the throttle body. It's well, let me say

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Speaker 1: it like this. There's two potentiometers or throttle position sensors

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Speaker 1: in the throttle body, and then there is a corresponding

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Speaker 1: set of sensors at the gas pedal or the foot

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Speaker 1: pedal underneath the dashboard. Now, if the system is not

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Speaker 1: setting any codes may or may not indicate that it

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Speaker 1: doesn't have a problem. I would go back and talk

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Speaker 1: to the service manager. What did he mean by that

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Speaker 1: number one? Number two? They do have the option at

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Speaker 1: the dealer level to plug into the GM database and

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Speaker 1: see are there any other complaints with those six Cadillac

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Speaker 1: cts's and what they can do to resolve it in

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Speaker 1: terms of what was a common complaint, what was the fix.

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Speaker 1: I've had occasion and the privilege of talking to the

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Speaker 1: GM tech people from time to time on various cars

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Speaker 1: working on them for dealers, and they know a lot

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Speaker 1: more than the general public and the general mechanical population

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Speaker 1: because they're looking at vehicle problems at such a huge

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Speaker 1: level on the national scale, that the answer may be there.

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Speaker 1: It's just not present to you or the dealership because

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Speaker 1: they haven't done any digging yet. Best approach I can

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Speaker 1: give you for a problem like that, sir, how.

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Speaker 3: Could I get to a guy right from GM.

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Speaker 1: Well, the dealer's got to take you there. If the

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Speaker 1: dealer's servicing that vehicle, then you've got to sit down

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Speaker 1: and have that cup of coffee conversation with the service

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Speaker 1: manager and explain to him the problem. Explain to him

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Speaker 1: the concern. Has this dealership that you purchased the car from.

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Speaker 1: Has this been your your repairing mechanical shop fall problem? Yeah?

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Speaker 3: The person I bought it from have been in business

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Speaker 3: a long time. Right, one of the dealers have lost

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Speaker 3: their dealership trying to go to somebody.

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Speaker 1: Else, right, I'm sorry to hear that's and that's an

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Speaker 1: issue to bring up with them as well. Look, I'm

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Speaker 1: trying to establish a relationship with you. You know, just

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Speaker 1: because you're the new guy on the block, isn't a

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Speaker 1: bad thing don't be afraid to raise your voice. Look,

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Speaker 1: I came to you people because the last guy I

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Speaker 1: was with for twenty two years went out of business

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Speaker 1: because of the recent economic upheaval. I'd like to be

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Speaker 1: here twenty two years. If you want to keep me,

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Speaker 1: you've got to help me solve this. You know. It's

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Speaker 1: like I always say, Frank, there's no such thing as

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Speaker 1: a new customers. There's only an old customer. It's somebody

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Speaker 1: annoyed and made them leave, and they ended up on

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Speaker 1: my doorstep. And that's really the way I look at it.

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Speaker 1: And if you live by the policy, as long as

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Speaker 1: more people swear by you than at you, and solve

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Speaker 1: ninety five percent of the people walking through the doors problems,

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Speaker 1: you'll always be ahead in this world, both in life

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Speaker 1: and business. So best answers I can give you, kid, Oh,

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Speaker 1: you got to go back and talk to the service

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Speaker 1: manager and tell them we've got to dig a little

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Speaker 1: bit deeper to get to the bottom of it. Because

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Speaker 1: you're just not comfortable driving the car. I'm running inning

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Speaker 1: in the car dock. We're back right after this one

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Speaker 1: two three o'clock, four o'clock, nine, ten, eleven o'clock twelve

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Speaker 1: o'clock rock.

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Speaker 2: We're going to rock.

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Speaker 1: Around o'clock tonight.

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Speaker 2: What time to right?

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Speaker 1: So join me? Hey, welcome back running inning in the

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Speaker 1: card Doctor. A little bit of lightning around as we

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Speaker 1: close out this hour. For Dennis O nine f two

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Speaker 1: to fifty diesel drives forty thousand miles a year. Has

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Speaker 1: some questions about fuel economy. Wants to know what he

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Speaker 1: can do to get some more power out of the vehicle.

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Speaker 1: Has questions about putting chips and air intakes on. My opinion,

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Speaker 1: My opinion, the cold cold air intake systems like the

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Speaker 1: ones from Canaan we've been talking about in recent weeks

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Speaker 1: are the way to go. They actually help increase horsepower

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Speaker 1: and fuel economy without doing any detrimental damage to the engine.

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Speaker 1: You can actually go to the website cananfilters dot com

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Speaker 1: I believe it is, and look up the horsepower gain

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Speaker 1: you can expect to have from that vehicle. The chips

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Speaker 1: thing kind of scares me only because I've heard that

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Speaker 1: some of the chips, depending which ones can over boost,

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Speaker 1: the can over boost the horsepower and create mechanical issues

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Speaker 1: down the line. So the Canon cold air intakes are

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Speaker 1: the way to go. I'm running, dying in the car,

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Speaker 1: doctor saying another hour's flown by until the next time.

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Speaker 1: Good golly, miss Molly good. Mechanics aren't expensive, they're priceless.

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Speaker 1: See