1
00:00:00,160 --> 00:00:02,880
Speaker 1: One eight hundred d uy away now offering free remote

2
00:00:02,920 --> 00:00:06,280
Speaker 1: consultations by phone or video conference for any criminal offense.

3
00:00:06,360 --> 00:00:09,000
Speaker 1: Trust Brook, Jeffrey and Jose's friends with a free remote

4
00:00:09,000 --> 00:00:12,400
Speaker 1: consultation from Bradley Johnson Lawyers. Visit one eight hundred douy

5
00:00:12,480 --> 00:00:14,680
Speaker 1: away dot com or call eight.

6
00:00:14,680 --> 00:00:17,520
Speaker 2: Hundred Do you y away? Brooke? When's the last time

7
00:00:17,520 --> 00:00:22,360
Speaker 2: you actually win and return something that you purchased last week? Okay,

8
00:00:22,520 --> 00:00:25,680
Speaker 2: I don't mean. I don't mean the original engagement ring

9
00:00:25,720 --> 00:00:28,440
Speaker 2: that your husband gave me, because we all.

10
00:00:28,240 --> 00:00:28,479
Speaker 1: Know you.

11
00:00:30,440 --> 00:00:35,239
Speaker 2: Get out of here. We're about to find out what

12
00:00:35,320 --> 00:00:37,879
Speaker 2: happens when we call one of the major retailers and

13
00:00:37,960 --> 00:00:40,639
Speaker 2: tell them about a defective toy that we bought from

14
00:00:40,680 --> 00:00:43,720
Speaker 2: their store. And you know what, if they don't believe us,

15
00:00:43,760 --> 00:00:47,400
Speaker 2: we have audio proof. You're gonna hear it in your phone.

16
00:00:47,440 --> 00:00:51,639
Speaker 2: Tap right now. Another on the twenties.

17
00:00:53,600 --> 00:00:55,840
Speaker 3: Hello, this is Tresh. How can I help you?

18
00:00:56,360 --> 00:00:58,320
Speaker 2: I bought a toy from your store the other day

19
00:00:58,960 --> 00:01:00,440
Speaker 2: and it's acting weird.

20
00:01:01,120 --> 00:01:04,759
Speaker 3: Sorry about that. Let me just get a little information

21
00:01:04,880 --> 00:01:07,160
Speaker 3: from here. What was the date that you bought the product?

22
00:01:07,600 --> 00:01:10,000
Speaker 2: Three days ago? And it's a stuffed doll?

23
00:01:10,400 --> 00:01:11,360
Speaker 3: Okay? One second.

24
00:01:11,560 --> 00:01:15,399
Speaker 2: That's dressed up like a little boy in overalls. It

25
00:01:15,400 --> 00:01:17,280
Speaker 2: says on the packaging, it's supposed to be my kid's

26
00:01:17,319 --> 00:01:19,080
Speaker 2: best friend. But I just I don't know.

27
00:01:19,680 --> 00:01:21,319
Speaker 3: Okay, and let me just.

28
00:01:21,360 --> 00:01:23,000
Speaker 2: Let me just press a button on the back so

29
00:01:23,040 --> 00:01:26,919
Speaker 2: you can hear it. Let's play a fun game, plug

30
00:01:26,959 --> 00:01:29,520
Speaker 2: in a tester in a bath tube?

31
00:01:32,600 --> 00:01:34,640
Speaker 3: Okay, thank you? And what was the name of the

32
00:01:34,680 --> 00:01:35,320
Speaker 3: product again?

33
00:01:35,920 --> 00:01:38,720
Speaker 2: Did you hear what it said about throwing a toaster

34
00:01:38,800 --> 00:01:41,720
Speaker 2: into a bathtub? Is that normal for a product?

35
00:01:42,280 --> 00:01:44,559
Speaker 3: I understand your concerns, sir. I'm just trying to gather

36
00:01:44,640 --> 00:01:47,000
Speaker 3: all the information so we can process this. What was

37
00:01:47,040 --> 00:01:48,640
Speaker 3: the name on the front of the toy?

38
00:01:49,040 --> 00:01:52,440
Speaker 2: It says on the tag Tommy talks a lot and

39
00:01:52,520 --> 00:01:56,840
Speaker 2: talks has spelled with an X. Okay, I got it

40
00:01:56,840 --> 00:01:58,480
Speaker 2: from the clear and Spin when I came in.

41
00:01:59,280 --> 00:02:02,520
Speaker 3: Okay, it's fun to meet all your friends after the

42
00:02:02,600 --> 00:02:10,040
Speaker 3: internet job right?

43
00:02:10,600 --> 00:02:12,800
Speaker 2: Yeah? I mean it says it has over four hundred

44
00:02:12,840 --> 00:02:14,880
Speaker 2: programs sayings that should not.

45
00:02:15,000 --> 00:02:17,080
Speaker 3: Be happening with any toy that we're selling.

46
00:02:17,320 --> 00:02:18,320
Speaker 1: Do you know how to.

47
00:02:18,320 --> 00:02:22,519
Speaker 2: Write a check from Mommy's check?

48
00:02:23,600 --> 00:02:24,119
Speaker 3: Oh my god.

49
00:02:24,600 --> 00:02:27,000
Speaker 2: At least it's a little bit educational. I believe in

50
00:02:27,040 --> 00:02:30,720
Speaker 2: teaching financial literacy, right, but you know, trying to take

51
00:02:30,800 --> 00:02:33,160
Speaker 2: mommy's check book, that kind of is where it got

52
00:02:33,160 --> 00:02:33,960
Speaker 2: a little weird for me.

53
00:02:34,760 --> 00:02:36,640
Speaker 3: Yeah, no, this is it's very odd.

54
00:02:37,160 --> 00:02:39,160
Speaker 2: Okay, it makes me feel good to hear you say that.

55
00:02:39,520 --> 00:02:40,760
Speaker 3: And you're sure you bought it with us.

56
00:02:40,960 --> 00:02:43,400
Speaker 2: Yeah, I went into your store three days ago. I

57
00:02:43,400 --> 00:02:44,040
Speaker 2: have the receipt.

58
00:02:44,280 --> 00:02:46,240
Speaker 3: Yeah, but I'm not seeing it in our system here

59
00:02:46,320 --> 00:02:47,639
Speaker 3: at all, which is, let's.

60
00:02:47,440 --> 00:02:56,000
Speaker 2: Take a good chop. Yeah. Do you think that's appropriate? No,

61
00:02:56,120 --> 00:02:58,079
Speaker 2: I can see that. It's like trying to have fun

62
00:02:58,120 --> 00:03:00,600
Speaker 2: with the kid. But I mean that's cross in a line.

63
00:03:00,760 --> 00:03:03,760
Speaker 3: So my honest advice is I would just take the

64
00:03:03,800 --> 00:03:04,919
Speaker 3: batteries out.

65
00:03:04,880 --> 00:03:06,840
Speaker 2: And I would, but every time I try to open

66
00:03:06,880 --> 00:03:09,359
Speaker 2: the box, it sets it off and it plays another thing.

67
00:03:09,680 --> 00:03:17,560
Speaker 3: This is it's very odd. You know, wait, wit what

68
00:03:17,680 --> 00:03:17,919
Speaker 3: did it?

69
00:03:19,080 --> 00:03:21,680
Speaker 2: I think it said? Do you know what? Whiskey? Tastes like?

70
00:03:22,080 --> 00:03:28,000
Speaker 3: This should never have been So I'm sorry, especially when

71
00:03:28,040 --> 00:03:32,000
Speaker 3: you did oh my god, oh my god.

72
00:03:32,200 --> 00:03:34,440
Speaker 2: Oh do you think that one was funny?

73
00:03:35,200 --> 00:03:39,000
Speaker 3: No? No, I laugh, No idea, what's happening. I didn't laugh.

74
00:03:39,040 --> 00:03:40,840
Speaker 3: I was just caught off guard.

75
00:03:40,960 --> 00:03:43,520
Speaker 2: I it just it sounded like you laughed, and you

76
00:03:43,560 --> 00:03:46,320
Speaker 2: know I was not laughing. I think you would have

77
00:03:46,360 --> 00:03:48,760
Speaker 2: to sympathize. You know, I'm over here trying to explain

78
00:03:48,800 --> 00:03:51,120
Speaker 2: to my son what's a higher hand in poker?

79
00:03:51,680 --> 00:03:51,840
Speaker 1: Right?

80
00:03:56,800 --> 00:03:57,440
Speaker 3: Oh my god?

81
00:03:57,760 --> 00:04:01,640
Speaker 2: He actually did that twice, okay, because the toy told

82
00:04:01,720 --> 00:04:04,120
Speaker 2: them to. So, I mean, is your store going to

83
00:04:04,160 --> 00:04:06,560
Speaker 2: be responsible for this? Are you going to cover the damages?

84
00:04:07,080 --> 00:04:10,480
Speaker 3: I would assume so absolutely. I just have to pass

85
00:04:10,520 --> 00:04:13,840
Speaker 3: on all this information to my supervisor. I'm mortified, though.

86
00:04:14,040 --> 00:04:16,359
Speaker 2: I really appreciate your help. I can see that you

87
00:04:16,440 --> 00:04:18,320
Speaker 2: understand where I'm coming from. Like, I'm gonna try and

88
00:04:18,360 --> 00:04:21,720
Speaker 2: turn it off. It doesn't matter what you can't say,

89
00:04:22,200 --> 00:04:26,840
Speaker 2: not kills. Oh my god, at least he got that one, right.

90
00:04:27,120 --> 00:04:28,720
Speaker 3: Can you take it in the other room and try

91
00:04:28,760 --> 00:04:31,040
Speaker 3: to get those batteries out? I feel like that's how

92
00:04:31,040 --> 00:04:33,159
Speaker 3: you're gonna shut it up?

93
00:04:33,640 --> 00:04:43,200
Speaker 2: To way is how do I turn this off off? Off? Sorry?

94
00:04:43,240 --> 00:04:44,720
Speaker 2: I had to smash its head against.

95
00:04:44,480 --> 00:04:47,560
Speaker 3: The floor, So you need to immediately bring that doll

96
00:04:47,640 --> 00:04:50,520
Speaker 3: to us right now. Please. This should not be around

97
00:04:50,520 --> 00:04:52,920
Speaker 3: your kid, any kid. Yeah, okay, Well I can't take

98
00:04:52,920 --> 00:04:54,000
Speaker 3: care of the situation now.

99
00:04:54,120 --> 00:04:55,719
Speaker 2: I can do. I can come to you, but first

100
00:04:55,720 --> 00:04:58,000
Speaker 2: I have to stop off at this radio station and

101
00:04:58,040 --> 00:04:59,719
Speaker 2: put this prank phone call out.

102
00:04:59,600 --> 00:05:03,640
Speaker 3: Into the Okay, if you can put that, if I really.

103
00:05:03,480 --> 00:05:04,960
Speaker 2: Just did you hear what I said?

104
00:05:05,120 --> 00:05:05,920
Speaker 3: Bring it right now?

105
00:05:05,920 --> 00:05:08,360
Speaker 2: Did you hear me when I said this prank phone call?

106
00:05:09,000 --> 00:05:14,800
Speaker 3: No? I don't. Oh oh wait, no, wait, seriously, seriously.

107
00:05:15,279 --> 00:05:17,000
Speaker 2: My name is jeff from the radio show of Brook

108
00:05:17,000 --> 00:05:18,760
Speaker 2: and Jeffrey in the Morning, and we're doing a phone

109
00:05:18,800 --> 00:05:20,720
Speaker 2: tap on you.

110
00:05:20,760 --> 00:05:21,920
Speaker 3: Oh wait.

111
00:05:21,960 --> 00:05:25,520
Speaker 2: Why your best friend Britney set you up. She said

112
00:05:25,560 --> 00:05:27,320
Speaker 2: work's been a little bit rough lately and she wanted

113
00:05:27,400 --> 00:05:30,120
Speaker 2: us to call and make you laugh or scare the

114
00:05:30,120 --> 00:05:35,440
Speaker 2: crap out of you. I think, wait, what is that?

115
00:05:35,680 --> 00:05:38,000
Speaker 3: Is that a real doll? What is happening? No?

116
00:05:38,160 --> 00:05:40,080
Speaker 2: No, those are recordings that I did before.

117
00:05:40,400 --> 00:05:41,880
Speaker 3: Oh that's horrifine.

118
00:05:42,960 --> 00:05:44,960
Speaker 2: But you do like there is a market for this

119
00:05:45,040 --> 00:05:47,480
Speaker 2: at your store, right You think parents would be into it?

120
00:05:48,240 --> 00:05:52,640
Speaker 3: Not weake up.

121
00:05:52,720 --> 00:05:55,680
Speaker 1: Every morning was phone taps weekday mornings on the twenties

122
00:05:56,200 --> 00:05:58,200
Speaker 1: Brooke and Jeffrey in the Morning