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Speaker 1: Ron and Ian because the A B S didn't function,

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Speaker 1: the sperometer didn't work, the PCM, the powertrain control module,

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Speaker 1: and the TCM the trans control module, didn't have any

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Speaker 1: input on vehicle speed. It did not know how to

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Speaker 1: shift the transmission. The Car Doctor, I understand there was

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Speaker 1: a light recall tail light recall, and we've also seen

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Speaker 1: a few of the g ms of that generation with

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Speaker 1: a seam week. Welcome to the radio home of Ron

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Speaker 1: Andanian the Car Doctor, since this is where car owners

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Speaker 1: the world overturned to for their definitive opinion on automotive repair.

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Speaker 1: If your mechanics giving you a busy signal, pick up

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Speaker 1: the phone and call in the garage doors are open,

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Speaker 1: but I am here to take your call. At eight

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Speaker 1: five and now he a running. Did you ever feel

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Speaker 1: like the world have gone nuts and you were just

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Speaker 1: a spectator? Start your engines. I'm Ronanni in the Car Doctor.

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Speaker 1: Joined me for the next two hours, an hour at

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Speaker 1: a time as we sit and talk about the world

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Speaker 1: of automotive repairs and what's going on and how you're

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Speaker 1: gonna drive and how you're gonna get there and everything

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Speaker 1: in between. Hello and welcome. I'm Rondinni in the Car

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Speaker 1: Doctor article this this month in New Jersey on Motive

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Speaker 1: magazine or regional magazine out of New Jersey. Obviously, day

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Speaker 1: of reckoning or autonomous cars are real threat to the industry.

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Speaker 1: That's on the front page Autonomous cars face New York City.

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Speaker 1: Let's see, this is out of the Bergen record. This

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Speaker 1: is Wednesday, October eighteen talking about General Motors bringing autonomous

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Speaker 1: vehicles to the streets of Manhattan, Lower Manhattan. Listen, I've

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Speaker 1: been down Lower Manhattan. Okay. You can hardly walk in

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Speaker 1: broad daylight. Okay, and see where you're going on a

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Speaker 1: sunny day. Now you're gonna put a blind robot down

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Speaker 1: there and hope that he can get the signals around

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Speaker 1: the buildings. No, not for me. That isn't even what

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Speaker 1: I wanted to talk to you about. I wanted to

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Speaker 1: make the point with those two articles to get you

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Speaker 1: thinking I had a car this week. Had two cars

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Speaker 1: this week. One was the two thousand six Hummer Age

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Speaker 1: two came in three weeks ago with a problem that

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Speaker 1: it wouldn't shift out of park, and you know, you

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Speaker 1: put your foot on the brake, key on, started up,

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Speaker 1: foot on the brake, go to shift, won't shift out

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Speaker 1: of park, intermittent problem, and this is my complaint. I

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Speaker 1: wanted to how the manufacturers are gonna deal with this,

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Speaker 1: all right, because I've gotten your emails and I've seen

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Speaker 1: your statements to me that I'm blowing this out of proportion,

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Speaker 1: and I'm telling you I'm not. Electric cars and autonomous

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Speaker 1: cars are going to be a problem. Get used to it.

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Speaker 1: The two thousand six Hummer came in and it wouldn't

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Speaker 1: shift in out of park. It was stuck in gear,

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Speaker 1: but it didn't do it. Whenever I saw the vehicle,

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Speaker 1: it was intermittent. And you've got to be an idiot

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Speaker 1: to think that autonomous and electric cars are gonna have

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Speaker 1: intermittent issues. It's gotta be. It's gotta be the next

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Speaker 1: thing too impossible. So there's those six Hummer came in,

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Speaker 1: couldn't duplicate the problem, sat and talked to the customer

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Speaker 1: because a customer interview was always part of every diagnosis

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Speaker 1: that I do, that a lot of shops do. And

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Speaker 1: I came to the conclusion that it's worth it to

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Speaker 1: throw a brake light switch at this car. It's the

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Speaker 1: number one failure. If if we start reading pattern relational

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Speaker 1: databases on what fails. Brake lights switches the number one fault.

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Speaker 1: It's the biggest concern they've got. Let's throw a brake

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Speaker 1: light switch at it. When I mentioned that to the customer,

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Speaker 1: she said, you know, every once in a while, the

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Speaker 1: brake lights would be stuck on or off, or they

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Speaker 1: wouldn't work. And my daughter would tell me, I have

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Speaker 1: no breake lights, and good, there's a clue. Let's put

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Speaker 1: a brake light switch in it. Put a brake light

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Speaker 1: switch in it. General Motors right out of GM's parts.

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Speaker 1: Been in down the road Monday this week. I walk

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Speaker 1: in and there's the H two sitting on the parking

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Speaker 1: lot of the shop with a note, Hey, we're on

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Speaker 1: the shifters acting up again. Maybe it's maybe it's different problem,

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Speaker 1: you know, in terms of since it was intermittent before,

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Speaker 1: maybe now you can diagnose it because now it's a

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Speaker 1: hard failure. It does it all the time. Yeah, no problem.

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Speaker 1: I can fix any car that's broken intermittence just take

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Speaker 1: a little while longer. So I went through my usual

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Speaker 1: diagnostic drill, and you know, it just it never really

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Speaker 1: occurred to me. Maybe denials more than a river in

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Speaker 1: Egypt in my mind, but I just didn't want to

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Speaker 1: admit that it possibly could be. But yeah, I guess

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Speaker 1: what bad new break light switch? New never ever worked? Right,

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Speaker 1: There's gonna be the mantra for our show when I die,

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Speaker 1: They're gonna say two things on the tombstone. One I

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Speaker 1: told you I was sick, and the other is new

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Speaker 1: never ever worked. So you know, put a new breake

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Speaker 1: light switch in it. Or I tried to put a

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Speaker 1: new break light switch in it, got another switch out

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Speaker 1: of G M. A C. Del Go, put it in,

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Speaker 1: didn't work. Maybe I diagnosed this wrong. Let's see, I've

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Speaker 1: got three wires coming into the shift actuator that I'm

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Speaker 1: concerned with. There's a black which goes over to ground

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Speaker 1: two oh three. In the right kick panel. There's a

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Speaker 1: green black which comes right from the use, and there's

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Speaker 1: a green white that comes from the fuse and then

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Speaker 1: is interrupted in between by the brake light switch. That's

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Speaker 1: the signal. Take take my digital voltometer out. I've got ground.

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Speaker 1: I've got fourteen volts engine running on the on the

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Speaker 1: green with the black, and I've got fourteen vaults on

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Speaker 1: the green with the white. And when I step on

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Speaker 1: the brake lights switch. It's gotta drop to zero. It doesn't.

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Speaker 1: It stays at fourteen. I got I got a bad

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Speaker 1: break light switch. It's not interrupting the signal. All right, okay,

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Speaker 1: so you know what I've got two bad parts. Must

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Speaker 1: be a bad batch. Try a different vendor. Get another

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Speaker 1: brake lights, get another Delko GM breake light switch. Plugging

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Speaker 1: in it doesn't work. At this point, I almost need therapy.

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Speaker 1: I've got three bad switches. So I call up a

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Speaker 1: friend of mine of the dealership. I said, listen, let

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Speaker 1: me run this past you one time, and I explained

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Speaker 1: everything I'm doing. He goes, you're right, it's a bad

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Speaker 1: break light switch. I go, well, I'm on my third

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Speaker 1: one and I can't seem to get one that works.

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Speaker 1: He says, keep going remember the expression. I go. Yeah.

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Speaker 1: I know, no part is considered good until it's proven

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Speaker 1: that it works. So oh, I try a different vendor.

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Speaker 1: Put in air Text. Air Text is a decent brand.

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Speaker 1: Just let me just try a different vendor. Let's just

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Speaker 1: see where this goes. Plug it in doesn't work. Four

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Speaker 1: break light switches now as a failure in three weeks. Now,

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Speaker 1: I'm really starting to think like I'm losing it. Okay,

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Speaker 1: I don't know how to fix cars anymore. It's over.

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Speaker 1: Let's just go home, let's close up the shop. Making

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Speaker 1: a hotdog stand. One more time, I go through it

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Speaker 1: one more time. I look at I sit, and I

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Speaker 1: spend another half hour reading everything I go and this

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Speaker 1: is a bad break light switch. You know what the

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Speaker 1: definition of insanity is. I used to think it was

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Speaker 1: repeating and doing the same thing over and over again,

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Speaker 1: expecting a different outcome. The definition of insanity is doubting

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Speaker 1: yourself when you know you're right, because you are, you're

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Speaker 1: not wrong. Voltages voltage ground is ground, and and the

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Speaker 1: two have to really display exactly what's going on. Ordered

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Speaker 1: my fifth break light switch, fourth from a c GO,

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Speaker 1: plugged it in. It worked, It absolutely worked. I was right.

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Speaker 1: Hit the brake, pedal drops to zero, vaults to shift.

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Speaker 1: Actuator works like hooray, all right. It was not that

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Speaker 1: I've ever had the experience, but I think I kind

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Speaker 1: of understand what it's like to give birth because you're

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Speaker 1: just like God, it's over, you know, It's like hooray. Okay,

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Speaker 1: I'm not insane, I'm not stupid. I know how to

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Speaker 1: do this. I can. I can work on this car

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Speaker 1: for a living. The next car that came in and

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Speaker 1: there's a reason I'm telling you this, all right, eight

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Speaker 1: eight Lincoln town Car. The brake lights didn't work. I

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Speaker 1: guess what was bid yep? I needed a break light switch. Now,

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Speaker 1: the difference between eight and in a two thousand and

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Speaker 1: six anything is about six wires, all right. The eight

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Speaker 1: eight had two wires, had a hot in and in

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Speaker 1: a signal out, where the OH six had hot in

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Speaker 1: signal out, BCM control, brake, pedal control, shift, actuator control.

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Speaker 1: There's five wires going into the OH six brake light switch.

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Speaker 1: Put a brick light switch. Got a Motorcraft, I said,

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Speaker 1: I'll fix this. I'll stay with the manufacturer. I'll put

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Speaker 1: a Motorcraft brake light switch in this eighty eight Lincoln

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Speaker 1: town Car. Order it up, put it in. It doesn't work.

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Speaker 1: You know it's gotta be. I was thinking of I

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Speaker 1: was gonna like shave my head and start selling candles

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Speaker 1: at the airport and just you know, just just trying

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Speaker 1: to put a better air of energy around the shop,

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Speaker 1: just thinking, you know, I was gonna get out there

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Speaker 1: and shanton do you home? You know, just looking for

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Speaker 1: a way to clear the negativity because I'm thinking, like,

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Speaker 1: can't be I said, now, I can do this one

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Speaker 1: of two ways. Having learned from the hummer. I can

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Speaker 1: sit and I can continue to buy manufacturers parts which

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Speaker 1: we all believe to be the best, which I still

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Speaker 1: do in some cases. All Right, I can go buy

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Speaker 1: the cheapest piece of junk I can and put it

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Speaker 1: on the car, and let's see what happens. Sure enough,

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Speaker 1: I go out and I find one of the cheesiest parts,

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Speaker 1: I mean, maiden China. I would never use it in

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Speaker 1: a gazillion years. Put it in, plugged it in car work.

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Speaker 1: That's gone. That was three days ago. The more to

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Speaker 1: the story is, you want to put an electric car together,

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Speaker 1: you want to do autonomous cars, You want cars to

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Speaker 1: drive themselves. You wanted to depend on these things. You

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Speaker 1: can't even get internal combustion people driven vehicles to operate

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Speaker 1: properly or be repaired properly because we can't get parts.

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Speaker 1: And now you're gonna tell me we're gonna let cars

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Speaker 1: loose on the population. You don't have to worry about terrorism,

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Speaker 1: that we're gonna wipe ourselves out with the quality of

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Speaker 1: vehicles that we're gonna attempt to put on the road. Yes,

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Speaker 1: Mr Ray, did you see the article I sent you

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Speaker 1: last week about the autonomous cars causing accidents? Oh? Yeah,

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Speaker 1: and that's and I get it. I get it that

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Speaker 1: we've got to go to autonomous cars. I've get it

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Speaker 1: that it's the next evolution. But we're not ready. It's

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Speaker 1: not a perfect world. We I just don't believe we

191
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Speaker 1: can control manufacturing that well to get it to the

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Speaker 1: point where it's going to work all the time. You know,

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Speaker 1: technology and change, you're just part of life. I understand that.

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Speaker 1: But when I look at some of the simpler things,

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Speaker 1: when I look at something as as simple as a

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Speaker 1: two wire break light switch or a five wire circuit

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Speaker 1: shift actuator control, and we can't get that right. And

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Speaker 1: you're gonna put a self driving car in Lower Manhattan

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Speaker 1: and expected to operate safely. I used to walk down

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Speaker 1: Wall Street in Lower Manhattan in another lifetime and another

201
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Speaker 1: portion of this career, waiting to do the show, and

202
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Speaker 1: I would walk around trying to talk on my cell phone.

203
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Speaker 1: I couldn't get a cell phone signal in Lower Manhattan,

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Speaker 1: all right, So if I can't get a cell phone signal,

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Speaker 1: how in the hell am I gonna get a signal

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Speaker 1: to the car that the car is gonna know where

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Speaker 1: to go? And never mind that, but the roads down

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Speaker 1: there are so narrow because that those are the first

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Speaker 1: roads built down there, And it's like, how are in

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Speaker 1: the way people park? Oh my goodness, Well, I've got

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Speaker 1: to figure it out. The only way autonomous cars are

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Speaker 1: gonna work in Lower Manhattan is they're gonna have to

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Speaker 1: let a New york or program them, all right, They're

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Speaker 1: gonna have to let the New Yorker program the software,

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Speaker 1: and and somewhere within that software, the car's gonna have

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Speaker 1: to figure out to give the other driver the single

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Speaker 1: digit salute. I hate the same Tony Anderson here figuring

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Speaker 1: out the words they're gonna have to use, right, you know.

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Speaker 1: It's it's because New Yorkers just drive a certain particular way.

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Speaker 1: So when the cars interface with each other, they're gonna

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Speaker 1: have to talk to each other in a New York

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Speaker 1: language to get that New York flavor and theme of mind. Anyway,

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Speaker 1: that's my story opening up today, folks. Honest to god,

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Speaker 1: two cars too bad, well more than a few bad

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Speaker 1: brick light switches, But um, just I don't know. It's

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Speaker 1: get it while you can, because cars are just gonna

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Speaker 1: change a whole lot in the next five years, ten years,

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Speaker 1: fifteen years. I just hope, I just hope we're going

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Speaker 1: in the right direction. Eight five zero nine nine zero

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Speaker 1: zero is the Car Doctor seven toll free number. Give

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Speaker 1: us a call, and to keep in mind, if you're

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Speaker 1: podcasting via our website Car Doctors Show dot com, you

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Speaker 1: can call eight five five five zero nine zero zero anytime,

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Speaker 1: day or night. Leave a message and one of our

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Speaker 1: producers Dine Oh Dan or the illustrious Tom Ray. We'll

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Speaker 1: call you back and hook you up and put you

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Speaker 1: in Q for the next live broadcast. We are live

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Speaker 1: on the network Saturday afternoons to to four pm. And

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Speaker 1: when I come back, I want to talk about the

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Speaker 1: scan tool I want to give away next weekend that

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Speaker 1: Tom won't let me give away. So it's all his fault, folks, um,

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Speaker 1: I just want to put blame where it squarely should be.

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Speaker 1: So anyway, there it is, rodd and ending the Car

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Speaker 1: Doctor back right after this welcome back end of the

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Speaker 1: Car Doctor zero nine zero zero. I've got to figured

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Speaker 1: out I was thinking about it during the break, so

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Speaker 1: I bet. What they'll do with autonomous cars is you know,

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Speaker 1: they're gonna speak in morse code by headlights. Alright, They're

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Speaker 1: gonna flash the headlights so many times about you know,

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Speaker 1: get lost, I'm here first, and uh some of the

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Speaker 1: other words that we can't really say on radio we

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Speaker 1: shouldn't say in public. So it'll be a good time.

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Speaker 1: You'll see a bunch of cars driving around New York

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Speaker 1: with nobody in them, flashing headlights all day long. It'll

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Speaker 1: be interesting. Morse code is only an autonomous car and

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Speaker 1: read it. Let's get over to Ed in Queens, New York.

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Speaker 1: Some comments about oil drain vels before you do that.

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Speaker 1: Very is these cars driving around New York and nobody

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Speaker 1: in it, No one's gonna notice, Sue Watt. You know

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Speaker 1: there is that argument too, because how can you tell

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Speaker 1: the cars in New York they drive like there's nobody

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Speaker 1: in them? Now, So what difference is it gonna make?

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Speaker 1: Um Ed Queens, New York. How canna help you, sir? Sorry,

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Speaker 1: we're insulting your home state at yes, exactly. And there's

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Speaker 1: no way these autonomous car is going to be able

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Speaker 1: to avoid the potholes of New York City. Well, yeah,

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Speaker 1: and you know what, and that's the thought because you

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Speaker 1: look at you know, these autonomous cars are, for lack

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Speaker 1: of a better term, I don't want to say they're

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Speaker 1: but they're kind of, you know, small looking and fragile looking,

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Speaker 1: and they're not exactly what I would call robust. And

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Speaker 1: you need something, you need something made of steel and

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Speaker 1: solid mass to deal with the potholes and streets of

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Speaker 1: New York City. It just, uh, it just doesn't make

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Speaker 1: any sense to me. So but we'll say, we'll say, hey, listen,

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Speaker 1: progress time marches on, right, and the technology changes things.

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Speaker 1: How can I help you today? Sir? What's your professional

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Speaker 1: opinion about replacing the simple oil engine oil drain plug

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Speaker 1: with a oil drain valve. Um From everything online, it

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Speaker 1: appears to make the oil change process cleaner, but you're

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Speaker 1: obviously introducing a part that has a title switch and

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Speaker 1: a moving part. Do you think it's a smart idea

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Speaker 1: or a stick to the simple and reliable oil drain plug.

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Speaker 1: I'm still a drain plug fan, all right, And and

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Speaker 1: the reason is that some of the drain valves that

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Speaker 1: I've seen, they always extend a little bit further into

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Speaker 1: the pin than the depth of the whole, So there's

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Speaker 1: always a there's like a there's a lip for the

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Speaker 1: oil to come over the top of, so you're always

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Speaker 1: leaving a little bit of a residue. New few if

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Speaker 1: you have a drain that actually meets the max diameter

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Speaker 1: of the oil pan, you know, maybe I'd consider it.

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Speaker 1: The question I've got is, you know, how picky are

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Speaker 1: we gonna get? Is it? Are we gonna start to

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Speaker 1: think about? Um? Uh, you know, speed of oil coming

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Speaker 1: out of the engine, and are we leaving any residue

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Speaker 1: in the engine? I you know, Eddie, I just think

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Speaker 1: it it works, Leave it alone, use a drain plug.

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Speaker 1: Um I don't, I don't. I don't know that we

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Speaker 1: need to, you know, induce anything else in there to break.

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Speaker 1: I've also seen, depending upon where the vehicle is being used,

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Speaker 1: if it's an off road vehicle, or if it's a

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Speaker 1: pickup truck being used off road, or you know, something

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Speaker 1: along those lines. You get out on a rough country,

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Speaker 1: road rocks fly up, the brief flies up. I've seen

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Speaker 1: those drain valves get hit by road debris, get damaged,

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Speaker 1: and the engine starts leaking oil. And an engine drain,

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Speaker 1: an engine drain plug it's got to fall out for

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Speaker 1: the engine, the leak oil, and as long as you

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Speaker 1: tighten it, you're okay. So I'd probably leave it alone,

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Speaker 1: all right, sir, You're very welcome. You take good care. Um. Yeah,

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Speaker 1: you know, more technology? Um, I just well, whatever, enough

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Speaker 1: with technology. Let's go and talk to Sarah. Sarah in Pennsylvania. Sarah,

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Speaker 1: welcome to the car doctor. How can I help hi? Um?

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Speaker 1: I have a two thousand twelve Dodge a vendor. I

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Speaker 1: purchased it brand new and it had a recall on

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Speaker 1: it for the active head restraint And basically the recall

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Speaker 1: it says electrical overstress of a resistor in the occupant

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Speaker 1: restraint control module. They lead to the non deployment of

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Speaker 1: the active head restraints during the rear impact collision. So

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Speaker 1: I took it to the dealer and they did the recall,

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Speaker 1: and afterwards the airbag light was still on. So was

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Speaker 1: it on? Was it on prior to you going in?

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Speaker 1: I'm sorry? Was it on prior to you going in? Yes? Okay, yep.

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Speaker 1: So um, he was kind of looking around and took

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Speaker 1: the head rest off, and when he was looking at it,

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Speaker 1: he saw that the pins on the inside are broken. Um,

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Speaker 1: like I said, I artist at brand new, and I

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Speaker 1: know I've never taken off and I've never had a

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Speaker 1: reason for it to be off. So my question is,

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Speaker 1: is they quoted me four fifty dollars for the new headrest.

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Speaker 1: Is it absolutely necessary to replace it? Or can I

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Speaker 1: leave it at it? The airbag won't work without it,

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Speaker 1: none of thee the air bag system in the vehicle

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Speaker 1: won't work without a period. But but my question is

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Speaker 1: the recall that they did, was it related to the

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00:17:29,359 --> 00:17:32,719
Speaker 1: headrest or the recall they did was a software update.

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Speaker 1: Um there were two recalls done on it that day. UM.

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Speaker 1: One was active head restraints and then the second one

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Speaker 1: was the occupant restraint controller. And it says updated the

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Speaker 1: totally integrated power module. So they did software updates. So

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Speaker 1: so these were these were software updates from the sound

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Speaker 1: of it. But you know, the argument becomes, what Sarah,

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Speaker 1: I don't want to rush this. Stand the line, let me,

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Speaker 1: let me pull over and take the pause and when

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Speaker 1: I come back, we'll fin the shop and give it

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Speaker 1: to do. I'm running eating the car doctor. We'll be

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Speaker 1: back right after this. Don't go with go back. Finally

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Speaker 1: of the car doctor banging away today. Let's get over

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Speaker 1: and get back to Sarah in Pennsylvania. Sarah, you and

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Speaker 1: your twelve Dodge Avenge. We were talking about the airbag recall.

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Speaker 1: It had just gone through. You're still there, So it

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Speaker 1: sounds to me like they did a software update. But

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Speaker 1: the question I've got is, and I guess, Okay, the headrest,

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Speaker 1: that's what that's what they said was broken right the

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Speaker 1: head west the headrest connector okay, the head the headrest

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Speaker 1: was probably broken prior to the recall. And you know,

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Speaker 1: they did the recall and then they found this additional

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Speaker 1: part or this additional damage. Um, I've got to tell

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Speaker 1: you what I'm kind of confused about is prior to

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Speaker 1: doing any recall, I'll say it like this, I've never

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Speaker 1: done a recall because I'm not a dealership. I've done

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Speaker 1: more than a fair share of computer reflashing or software

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Speaker 1: add ons. And part of the standard rule of software

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Speaker 1: flashing is before you flash the vehicle, before you update

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Speaker 1: the software, especially if the check engine or airbag or

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Speaker 1: suspension light or some other lights on, what's the first

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Speaker 1: thing you're gonna do. You're gonna scan the vehicle, right,

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Speaker 1: You're gonna You're gonna plug it. You're gonna plug in

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Speaker 1: a scan tool and you know, read the systems and say, okay,

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Speaker 1: who's got a fault in it? And for what reason? Now,

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Speaker 1: part of the logic of why you would do that

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Speaker 1: is if the lights on, I kind of want to

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Speaker 1: know why the lights on because when I put when

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Speaker 1: you know, when I put the software in it, I'm

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Speaker 1: going to erase that fault. And if it's an intermittent fault,

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Speaker 1: kind to want to know when the light pops back

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Speaker 1: on in two weeks, it wasn't something as a result

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Speaker 1: of what I did, or you know, it's always gives

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Speaker 1: the customer would give Sarah a warm fuzzy to sit

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Speaker 1: there and say, hey, Sarah, the lights on because of this,

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Speaker 1: not because of the software update that we did. It

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Speaker 1: would make Sarah feel better and should have more confident

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Speaker 1: in me as a mechanic. Correct. So I think that

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Speaker 1: was their first mistake. What I would tell you to

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Speaker 1: do is they're saying that this is a connector at

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Speaker 1: the air bag at the headrest itself. Rather I'm sorry,

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00:20:29,280 --> 00:20:31,880
Speaker 1: the head rest restraint itself for the air bag. They're

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00:20:31,880 --> 00:20:35,959
Speaker 1: saying the connector broke. So you know, four and fifty dollars. Yes,

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Speaker 1: it's got to be fixed. Otherwise the air bag system,

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Speaker 1: to my knowledge, won't work at all. It's going to

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Speaker 1: disable the entire system. Uh. You know, when an airbag

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Speaker 1: lights on, the air bag system doesn't deploy because it

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00:20:46,280 --> 00:20:49,600
Speaker 1: can operate properly. And part of the rationale with that

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00:20:49,680 --> 00:20:52,360
Speaker 1: is you've got to realize basically, an air bag system

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Speaker 1: is a controlled explosion in the car. And I hate

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00:20:54,600 --> 00:20:56,359
Speaker 1: to say it like that, but that's that's really what

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00:20:56,440 --> 00:20:58,760
Speaker 1: it is. It's it's gott it's got to come out

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00:20:58,760 --> 00:21:02,200
Speaker 1: in that nanosecond to impact and cushion you and catch

400
00:21:02,280 --> 00:21:04,760
Speaker 1: your body as it's flying in the wrong direction to

401
00:21:04,840 --> 00:21:06,719
Speaker 1: keep you safe. It's it's sort of like when your

402
00:21:06,720 --> 00:21:08,560
Speaker 1: mom stuffed you with pillows to keep you from falling

403
00:21:08,560 --> 00:21:12,120
Speaker 1: out of the bed. Same thing, all right. So that

404
00:21:12,200 --> 00:21:14,440
Speaker 1: being said, my question would be I'd go to the

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Speaker 1: parts department and say, hey, I need this part number

406
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Speaker 1: air bag? How many is Chrysler selling a week? And

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00:21:21,320 --> 00:21:22,919
Speaker 1: you know they can tell you that. And if they

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Speaker 1: won't tell you that, you you send me the vent

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00:21:25,000 --> 00:21:27,639
Speaker 1: of your vehicle with an estimate for repair, and that

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00:21:27,760 --> 00:21:29,800
Speaker 1: estimate will have the part number for the part that

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Speaker 1: that's needed on it. You email that to me and

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Speaker 1: I'll be glad to talk to Chrysler and get you

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Speaker 1: a history of that part failure because they can tell

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Speaker 1: me just what's going bad and how often. Uh. This

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Speaker 1: past week, I had a Chrysler that needed let me

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Speaker 1: think for a second, which car was it, But there

417
00:21:46,440 --> 00:21:49,320
Speaker 1: were three forty seven of them getting replaced. And boy,

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Speaker 1: you know what it escapes? Oh, it was a window regulator,

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00:21:51,800 --> 00:21:57,760
Speaker 1: window regulator in a Dodge caravan, the driver's window. Chrysler

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Speaker 1: is selling three forty something of them a week, all right,

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Speaker 1: and it's this it's this overpriced, hundred dollar pile of

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00:22:04,400 --> 00:22:07,520
Speaker 1: plastic that is just falling apart, left, right and sideways.

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Speaker 1: And you know, it gave me. It made my customer

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Speaker 1: feel better to know that she wasn't alone. She's driving

425
00:22:14,000 --> 00:22:16,960
Speaker 1: a caravan. And I said, you know, they're losing three

426
00:22:17,119 --> 00:22:18,840
Speaker 1: d and fifty of these a week. You know it's

427
00:22:19,000 --> 00:22:21,879
Speaker 1: not an uncommon thing. Yeah, you're right through it. I'll

428
00:22:22,000 --> 00:22:24,159
Speaker 1: you know, I'll just bite the bullet. But I can

429
00:22:24,200 --> 00:22:25,679
Speaker 1: do the same thing with your air bag. It's just

430
00:22:25,720 --> 00:22:27,479
Speaker 1: a matter of talking to the right people at Chrysler

431
00:22:27,520 --> 00:22:29,000
Speaker 1: and saying Hey, how many of these are you selling?

432
00:22:29,200 --> 00:22:32,760
Speaker 1: And here's my point. If Chrysler says they're selling three

433
00:22:32,840 --> 00:22:35,840
Speaker 1: hundred a week or two hundred a week, that's not

434
00:22:36,200 --> 00:22:39,840
Speaker 1: Sarah's fault. That's bad engineering. Now what are you guys

435
00:22:39,920 --> 00:22:42,560
Speaker 1: gonna do about it? And they may do nothing, but

436
00:22:42,600 --> 00:22:44,920
Speaker 1: at least you at least you know, and you feel better,

437
00:22:45,400 --> 00:22:50,160
Speaker 1: all right? My father? All right? And I cite my father,

438
00:22:50,200 --> 00:22:51,760
Speaker 1: and my father has been gone a long time. He

439
00:22:51,840 --> 00:22:54,800
Speaker 1: passed when I was eleven, but I cite, I cite

440
00:22:54,840 --> 00:22:57,959
Speaker 1: some of his words a lot, especially up here on

441
00:22:58,200 --> 00:23:02,199
Speaker 1: national stage. My they're sold carpeting for a living. And

442
00:23:02,240 --> 00:23:04,200
Speaker 1: I remember as a little kid coming home and him

443
00:23:04,240 --> 00:23:06,000
Speaker 1: coming home, and I'd sit at the dinner table late

444
00:23:06,040 --> 00:23:09,480
Speaker 1: at night in my pj's, I had sleepers, and um

445
00:23:09,640 --> 00:23:11,840
Speaker 1: he'd sit there and he tell my mom about the day,

446
00:23:11,840 --> 00:23:13,880
Speaker 1: and you know, you talked about how he had a

447
00:23:13,960 --> 00:23:16,200
Speaker 1: relay carpeting in this house or that house that he'd

448
00:23:16,200 --> 00:23:18,200
Speaker 1: put in five years prior. My mom would say why,

449
00:23:18,240 --> 00:23:20,760
Speaker 1: and she my dad would say, you only get one

450
00:23:20,840 --> 00:23:23,880
Speaker 1: chance to annoy a customer. And you know, you've always

451
00:23:23,920 --> 00:23:25,560
Speaker 1: got to put that confidence in their mind that what

452
00:23:25,600 --> 00:23:28,440
Speaker 1: you're doing was the right thing, and if it's your problem,

453
00:23:28,480 --> 00:23:30,159
Speaker 1: deal with it and take it back to your vendor.

454
00:23:30,720 --> 00:23:33,040
Speaker 1: If if Christler's selling three hundred of these a week,

455
00:23:33,040 --> 00:23:34,600
Speaker 1: and I don't know that they are, but if they are,

456
00:23:35,000 --> 00:23:37,640
Speaker 1: if they're selling three hundred of these a week, then

457
00:23:38,119 --> 00:23:40,600
Speaker 1: you know what, that's a vendor issue. That's not your fault.

458
00:23:40,640 --> 00:23:42,280
Speaker 1: That you bought a car that you had faith in,

459
00:23:43,000 --> 00:23:46,719
Speaker 1: and at least you'll feel better explaining that the Chrysler um.

460
00:23:46,800 --> 00:23:49,199
Speaker 1: You may not get anywhere, but you'll feel better inside

461
00:23:49,240 --> 00:23:52,080
Speaker 1: and that's how you'll live with it. So um, like

462
00:23:52,160 --> 00:23:54,080
Speaker 1: my dad said, you only get one chance to really

463
00:23:54,560 --> 00:23:56,479
Speaker 1: um tick off a customer. There's no such thing as

464
00:23:56,480 --> 00:23:58,439
Speaker 1: a new customer. There's just somebody that came from somewhere

465
00:23:58,480 --> 00:24:00,440
Speaker 1: else that didn't get the service and attention they needed.

466
00:24:00,800 --> 00:24:03,120
Speaker 1: And that's that's part of life today. That's the way

467
00:24:03,160 --> 00:24:06,200
Speaker 1: we all are. We're all built that way, I think. Um.

468
00:24:06,280 --> 00:24:08,200
Speaker 1: So I would talk to Chrysler, I would say, listen,

469
00:24:08,200 --> 00:24:09,760
Speaker 1: I had enough faith in your product to buy it.

470
00:24:09,880 --> 00:24:15,840
Speaker 1: How many miles around this car? Sarah? Yeah, sixty tho miles.

471
00:24:15,840 --> 00:24:18,800
Speaker 1: You're telling me it's sixty tholes. Something as critical as

472
00:24:18,800 --> 00:24:22,440
Speaker 1: an air bag component failed, leaving the system disabled and

473
00:24:22,560 --> 00:24:27,440
Speaker 1: me at risk for five See what they'll do. Maybe

474
00:24:27,440 --> 00:24:30,360
Speaker 1: they'll meet you halfway, and they should at the very least,

475
00:24:30,359 --> 00:24:33,399
Speaker 1: they should meet you halfway because for them, it doesn't

476
00:24:33,400 --> 00:24:37,080
Speaker 1: cost them anything. And I would, I would fight for this.

477
00:24:37,440 --> 00:24:39,119
Speaker 1: I would, you know, I would make the point that

478
00:24:39,160 --> 00:24:41,560
Speaker 1: in the in this day and age of air bag problems,

479
00:24:41,880 --> 00:24:44,080
Speaker 1: I don't understand why here's an additional problem. When is

480
00:24:44,119 --> 00:24:46,400
Speaker 1: this going to become a recall? And why you guys

481
00:24:46,440 --> 00:24:48,399
Speaker 1: can't do something to keep me happy. Where do you

482
00:24:48,400 --> 00:24:50,159
Speaker 1: get the car service? Do you get it serviced by

483
00:24:50,160 --> 00:24:55,880
Speaker 1: the dealer? You do so? So since two thousand twelve

484
00:24:56,320 --> 00:25:02,160
Speaker 1: you've been their customer, taking the car and for service.

485
00:25:04,200 --> 00:25:07,439
Speaker 1: And yeah, they owe you. They gotta do something for you,

486
00:25:08,400 --> 00:25:11,840
Speaker 1: all right, just my two cents? All right? Like I said,

487
00:25:11,840 --> 00:25:13,280
Speaker 1: if you want to, if you want to email me

488
00:25:13,320 --> 00:25:16,080
Speaker 1: the VN and the part number, um, you can and

489
00:25:16,119 --> 00:25:17,680
Speaker 1: I'll be glad to find out how many of these

490
00:25:17,720 --> 00:25:19,720
Speaker 1: are sold in the course of a year, how many

491
00:25:19,760 --> 00:25:21,600
Speaker 1: christ are selling a week? You can just use ron

492
00:25:21,640 --> 00:25:26,639
Speaker 1: at car Doctor show dot com. But that'll that'll that'll

493
00:25:26,640 --> 00:25:29,760
Speaker 1: be the definitive answer. But you know they owe you something.

494
00:25:29,760 --> 00:25:32,880
Speaker 1: They owe you a reason to keep coming back, all right.

495
00:25:33,160 --> 00:25:37,040
Speaker 1: They can't be that popular. No repair shop is so

496
00:25:37,119 --> 00:25:39,920
Speaker 1: popular that they can afford to ignore their customers. They've

497
00:25:39,920 --> 00:25:42,439
Speaker 1: got to do what they can to keep me happy. UM.

498
00:25:42,480 --> 00:25:45,199
Speaker 1: I'm not telling you and suggesting to anybody that you know,

499
00:25:45,240 --> 00:25:48,280
Speaker 1: customers have the upper hand, or you know there's times

500
00:25:48,280 --> 00:25:50,840
Speaker 1: you're gonna have to pay for something. But sixty tho miles,

501
00:25:51,359 --> 00:25:53,320
Speaker 1: you know if this was eighty thousand miles, that this

502
00:25:53,359 --> 00:25:57,040
Speaker 1: was a hundred thousand miles. Um, this is poor workmanship,

503
00:25:57,119 --> 00:25:59,959
Speaker 1: and it's probably because somebody didn't plug something in right,

504
00:26:00,400 --> 00:26:03,520
Speaker 1: or clipping a safety restraint or or a stress relief

505
00:26:03,880 --> 00:26:06,560
Speaker 1: on the wiring harness keeping the connector in place. From

506
00:26:06,600 --> 00:26:09,040
Speaker 1: the sounds of it, it sounds like the safety catch

507
00:26:09,160 --> 00:26:12,760
Speaker 1: on the connector held and it just wiggled and jiggled

508
00:26:12,760 --> 00:26:15,480
Speaker 1: the the plug itself until it finally just broke off.

509
00:26:15,840 --> 00:26:17,400
Speaker 1: Because you know, you're getting in and out of the car,

510
00:26:17,440 --> 00:26:21,679
Speaker 1: and you're moving the seat and so on and so forth. Um.

511
00:26:21,680 --> 00:26:24,159
Speaker 1: Sure makes the argument for electric cars look bad, doesn't it.

512
00:26:24,440 --> 00:26:27,480
Speaker 1: Can you imagine all the connectors right, how many connectors

513
00:26:27,480 --> 00:26:29,800
Speaker 1: and plugs are we gonna have an electric cars that

514
00:26:30,119 --> 00:26:33,280
Speaker 1: they think these things are gonna hold up. Uh, you know,

515
00:26:33,880 --> 00:26:35,960
Speaker 1: I think I think the value of sixty three Dodge

516
00:26:36,040 --> 00:26:38,000
Speaker 1: Darts with six cylinders and points in them. We're gonna

517
00:26:38,040 --> 00:26:41,560
Speaker 1: come back and go skyrocketing. So give it a shot, Sarah,

518
00:26:41,680 --> 00:26:43,280
Speaker 1: let me know what happens. I'm here if you need me.

519
00:26:45,000 --> 00:26:47,080
Speaker 1: All right, Thank you, You're very welcome. You take good care.

520
00:26:48,520 --> 00:26:50,840
Speaker 1: Zero nine zero zero. I'm running anading the car doctor,

521
00:26:50,880 --> 00:26:52,640
Speaker 1: calling him like I see them, and I'll be back

522
00:26:52,720 --> 00:27:03,880
Speaker 1: right after this. Welcome back, I meaning the card doctor.

523
00:27:03,960 --> 00:27:08,040
Speaker 1: E five five zero car doctor phone number. Let's go

524
00:27:08,080 --> 00:27:10,200
Speaker 1: and talk to Sammy in Central p A. You know

525
00:27:10,200 --> 00:27:12,480
Speaker 1: we're coming in lout and clear in Central Pennsylvania today

526
00:27:12,680 --> 00:27:14,480
Speaker 1: and let's see what's going on here. Sam. Welcome to

527
00:27:14,480 --> 00:27:17,320
Speaker 1: the car Doctor. How can I help? Oh yeah, listen,

528
00:27:17,400 --> 00:27:22,480
Speaker 1: car doctor. I have a two thousand three Taurus station Wagon.

529
00:27:23,640 --> 00:27:28,359
Speaker 1: In the past, I noticed that when they sator I

530
00:27:28,520 --> 00:27:32,439
Speaker 1: was going mad. I would start checking the brushes and

531
00:27:32,560 --> 00:27:34,919
Speaker 1: change the brushes, especially while I was going on a

532
00:27:35,040 --> 00:27:39,240
Speaker 1: road trip. Uh. But now with this two thousand free

533
00:27:39,240 --> 00:27:42,760
Speaker 1: to change the system so they don't have brushes. Now,

534
00:27:42,800 --> 00:27:45,120
Speaker 1: I'm just wandering, is there's some way I can check

535
00:27:45,160 --> 00:27:49,159
Speaker 1: the alternator of ahead of time. Well, you can go

536
00:27:49,320 --> 00:27:51,639
Speaker 1: through and do you know what we call a load test,

537
00:27:51,720 --> 00:27:54,720
Speaker 1: which will check you know, voltage output. It will check

538
00:27:54,760 --> 00:27:57,680
Speaker 1: the diodes, it will check the regulator and current output

539
00:27:58,200 --> 00:28:00,840
Speaker 1: and see if it meets back. It doesn't guarantee what's

540
00:28:00,840 --> 00:28:04,560
Speaker 1: gonna happen tomorrow, because you know what, what work today

541
00:28:04,960 --> 00:28:07,439
Speaker 1: may fail tomorrow. You just don't know. So it becomes

542
00:28:07,440 --> 00:28:10,600
Speaker 1: a game of mileage and age. You've got a two

543
00:28:10,640 --> 00:28:14,440
Speaker 1: thousand three, it's you know, thirteen going on fourteen years old,

544
00:28:14,840 --> 00:28:17,359
Speaker 1: depending upon which engine that is. If it's a three

545
00:28:17,359 --> 00:28:20,840
Speaker 1: oh duel overhead cam, do you know which engine that is? Sam?

546
00:28:21,040 --> 00:28:26,280
Speaker 1: Is it? Yeah? Well everybody says they have a good engine,

547
00:28:26,280 --> 00:28:30,159
Speaker 1: Like every pilot says he's the best. Um uh, is

548
00:28:30,160 --> 00:28:32,040
Speaker 1: it is? It? Got? Is it got the big wide

549
00:28:32,119 --> 00:28:38,040
Speaker 1: valve covers up top? I don't remember, I think it? Yeah,

550
00:28:38,080 --> 00:28:40,479
Speaker 1: overhead cam? Okay, so if this is the overhead cam,

551
00:28:40,640 --> 00:28:43,520
Speaker 1: this is a duel overhead cam motor the alternator for

552
00:28:43,600 --> 00:28:47,680
Speaker 1: that is in a real bad spot. It's down behind

553
00:28:47,720 --> 00:28:50,520
Speaker 1: the engine, just the top of the drive axle on

554
00:28:50,560 --> 00:28:54,080
Speaker 1: the passenger side, which is the other problem. Alright, if

555
00:28:54,120 --> 00:28:55,960
Speaker 1: it does fail on the road, it's not something you're

556
00:28:55,960 --> 00:28:58,600
Speaker 1: gonna change on the side of the road. Most mechanics

557
00:28:58,600 --> 00:29:01,360
Speaker 1: would have a hard time replacing that in a shop. Uh,

558
00:29:01,400 --> 00:29:02,920
Speaker 1: you know, it's it's a it's a bit of work

559
00:29:02,960 --> 00:29:05,920
Speaker 1: to get to so and I'm not trying to scare you.

560
00:29:05,960 --> 00:29:08,240
Speaker 1: I'm just trying to explain. You know, here's what can

561
00:29:08,280 --> 00:29:11,800
Speaker 1: go wrong. So you know, doing a doing a full

562
00:29:11,840 --> 00:29:14,080
Speaker 1: system test and keeping an eye on things would be

563
00:29:14,120 --> 00:29:17,080
Speaker 1: a great thing to do beforehand. Uh, you know how

564
00:29:17,080 --> 00:29:22,960
Speaker 1: many miles on the car? Is that the original alternator?

565
00:29:25,280 --> 00:29:29,440
Speaker 1: Are you the original owner? Oh? I how how long ago?

566
00:29:29,480 --> 00:29:36,600
Speaker 1: How many miles ago? Oh? I know that right, it's

567
00:29:36,640 --> 00:29:39,360
Speaker 1: probably had the alternator replaced. And now the question is

568
00:29:39,680 --> 00:29:41,920
Speaker 1: what quality isn't what brand is it? So you may

569
00:29:41,960 --> 00:29:43,640
Speaker 1: want to take a try and take a peek at it.

570
00:29:43,680 --> 00:29:45,960
Speaker 1: Get your mechanic to take a look at it. You know,

571
00:29:46,040 --> 00:29:50,280
Speaker 1: the typical aftermarket reman rebuilt alternator, they'll go I don't know,

572
00:29:50,360 --> 00:29:53,840
Speaker 1: two and a half three years, and I just generally

573
00:29:53,840 --> 00:29:56,120
Speaker 1: don't see them go longer than that, And also obviously

574
00:29:56,200 --> 00:29:59,760
Speaker 1: depends on how many miles you're going. But you know, yes,

575
00:30:00,040 --> 00:30:03,160
Speaker 1: alternators can fail they do go bed on modern cars.

576
00:30:03,160 --> 00:30:06,680
Speaker 1: They can also cause problems. Bad dios can cause vehicles

577
00:30:06,720 --> 00:30:09,240
Speaker 1: to shut off as they can't control the A C

578
00:30:09,480 --> 00:30:12,160
Speaker 1: signal and h interrupt the d C and cause computers

579
00:30:12,160 --> 00:30:19,000
Speaker 1: to lose their mind and like go ahead way you

580
00:30:19,040 --> 00:30:22,400
Speaker 1: can maybe have a dial on a dashboard there and

581
00:30:22,640 --> 00:30:28,520
Speaker 1: you could check and see sure at a vaultmeter would work.

582
00:30:28,520 --> 00:30:31,960
Speaker 1: Wonders in a case like this years ago. I forget

583
00:30:32,000 --> 00:30:33,480
Speaker 1: where I saw it, but I bet if you went

584
00:30:33,480 --> 00:30:36,600
Speaker 1: out on Amazon or the Internet, you'd find it. Somebody

585
00:30:36,720 --> 00:30:40,280
Speaker 1: made a vault meter that plugged into your cigarette lighter,

586
00:30:41,280 --> 00:30:44,320
Speaker 1: so it was you know, it was just it had

587
00:30:44,360 --> 00:30:46,240
Speaker 1: it had the back of it had a vault meter

588
00:30:46,400 --> 00:30:48,600
Speaker 1: on it. I'm sorry, I had a cigarette lighter attachment

589
00:30:48,600 --> 00:30:52,040
Speaker 1: on it plugged into your cigarette lighter and it read

590
00:30:52,120 --> 00:30:55,680
Speaker 1: charging system voltage. It sort of gave you a voltmeter

591
00:30:55,760 --> 00:30:57,720
Speaker 1: in the ash trad I remember where I saw it,

592
00:30:57,960 --> 00:30:59,720
Speaker 1: but I thought it was a neat idea for a car.

593
00:30:59,760 --> 00:31:01,959
Speaker 1: If you wanted to watch, you know, charging system vault did.

594
00:31:01,960 --> 00:31:03,320
Speaker 1: You can keep an eye on things and if you

595
00:31:03,320 --> 00:31:06,160
Speaker 1: see it changing, you know what you got. Now, that

596
00:31:06,200 --> 00:31:08,120
Speaker 1: doesn't tell you if you've got a current issue that

597
00:31:08,160 --> 00:31:10,840
Speaker 1: doesn't tell you if you've got a diode problem, but

598
00:31:10,920 --> 00:31:13,920
Speaker 1: at least it shows you the beginning of what could

599
00:31:13,960 --> 00:31:17,200
Speaker 1: be bad, all right, So but yeah, you know, it

600
00:31:17,480 --> 00:31:21,040
Speaker 1: definitely makes a case on older vehicles, even newer vehicles.

601
00:31:21,520 --> 00:31:24,440
Speaker 1: I prefer gauges so that I can watch and see

602
00:31:24,480 --> 00:31:26,920
Speaker 1: what's going on, because by the time the light comes on,

603
00:31:27,520 --> 00:31:31,960
Speaker 1: my problem is already there, and I've got I've got,

604
00:31:32,000 --> 00:31:34,320
Speaker 1: there's nothing more I can do. I'm sort of stuck

605
00:31:34,320 --> 00:31:36,160
Speaker 1: by the side of the road. So take a look.

606
00:31:36,160 --> 00:31:38,000
Speaker 1: I bet you those gauges are still out there. If

607
00:31:38,000 --> 00:31:41,040
Speaker 1: they if they exist, Amazon or the Internet will have it.

608
00:31:41,360 --> 00:31:43,280
Speaker 1: Thank God for them. And um, you can do that

609
00:31:43,320 --> 00:31:44,880
Speaker 1: before you go on the road trip and maybe give

610
00:31:44,880 --> 00:31:46,960
Speaker 1: you some peace of mind. Sam, I appreciate the call.

611
00:31:47,080 --> 00:31:51,040
Speaker 1: Eight zero. We're on naming the Car Doctor coming back

612
00:31:51,160 --> 00:31:59,840
Speaker 1: right after this, Welcome back car Doctor, rolling along and

613
00:32:00,280 --> 00:32:03,440
Speaker 1: trying to finish things up this hour. Next week on

614
00:32:03,480 --> 00:32:05,240
Speaker 1: the Car Doctor, we're gonna give away a scan tool.

615
00:32:05,240 --> 00:32:06,760
Speaker 1: Don't tell Tom and Tony. I have to keep it

616
00:32:06,800 --> 00:32:09,480
Speaker 1: hitting from here in the studio otherwise they're gonna, you know,

617
00:32:09,520 --> 00:32:11,520
Speaker 1: take it out and start playing with it like everything else.

618
00:32:12,000 --> 00:32:15,960
Speaker 1: And um, they just liked and they'll probably take it.

619
00:32:16,000 --> 00:32:17,600
Speaker 1: And like when we give away the Wicks car, they're

620
00:32:17,600 --> 00:32:19,320
Speaker 1: gonna make it on the ground, go room room. They

621
00:32:19,320 --> 00:32:21,080
Speaker 1: don't understand what the scan tool is. They're not the

622
00:32:21,160 --> 00:32:23,520
Speaker 1: very brightest guys in the shed. So we're gonna get

623
00:32:23,520 --> 00:32:26,040
Speaker 1: away a Launch scan tool courtesy the folks at Launched

624
00:32:26,440 --> 00:32:28,920
Speaker 1: Scan Tools. Um, I don't know. I think it's Launch

625
00:32:29,240 --> 00:32:31,440
Speaker 1: launch tech USA dot com. I think is the website.

626
00:32:31,480 --> 00:32:35,040
Speaker 1: I should probably know that, and uh, um, well, don't

627
00:32:35,040 --> 00:32:36,760
Speaker 1: tell Launch. They don't really know what we're doing either,

628
00:32:36,800 --> 00:32:39,080
Speaker 1: so we're just keeping it a secret. We're just kind

629
00:32:39,080 --> 00:32:41,840
Speaker 1: of going into the surprise closet and uh, I gotta

630
00:32:41,840 --> 00:32:43,400
Speaker 1: clean out the closet. I got too much stuff in

631
00:32:43,400 --> 00:32:45,280
Speaker 1: there from things this year that people have sent us

632
00:32:45,560 --> 00:32:47,640
Speaker 1: to try and use. So we're going to our own

633
00:32:47,640 --> 00:32:49,400
Speaker 1: stash to do that. But next week here on the

634
00:32:49,400 --> 00:32:51,320
Speaker 1: Car Doctor, we're gonna give away scan tool. It's time

635
00:32:51,720 --> 00:32:54,400
Speaker 1: and um do that. Let's get that going. And I

636
00:32:54,400 --> 00:32:56,640
Speaker 1: would like to know when you clean out the closet,

637
00:32:56,720 --> 00:32:58,560
Speaker 1: why you give the good stuff away and give us

638
00:32:58,760 --> 00:33:01,680
Speaker 1: the junk. Yeah, well, because you two aren't very bright

639
00:33:01,720 --> 00:33:03,360
Speaker 1: and this way you don't really know what's good or bad.

640
00:33:03,680 --> 00:33:05,920
Speaker 1: You just think it's but we do have the on

641
00:33:06,000 --> 00:33:08,880
Speaker 1: off button on your mic. Yeah, that's true, and sometimes

642
00:33:08,920 --> 00:33:13,120
Speaker 1: you can make it sound like But anyway, let's uh,

643
00:33:13,440 --> 00:33:14,959
Speaker 1: let's do a quick piece of email. Hey, Ron, I've

644
00:33:15,000 --> 00:33:17,520
Speaker 1: got a two thousand and eight Toyota Highlander. This comes

645
00:33:17,560 --> 00:33:21,080
Speaker 1: to us from Jacqueline and Missouri. Ron. I've got a

646
00:33:21,120 --> 00:33:23,760
Speaker 1: two thousand and eight Toyota Highlander and it seems to

647
00:33:23,840 --> 00:33:26,400
Speaker 1: be going through coolant. I've been told that I might

648
00:33:26,440 --> 00:33:28,800
Speaker 1: need a head gasket because it's an older vehicle with

649
00:33:28,800 --> 00:33:30,520
Speaker 1: a hundred and twelve thousand miles on it. I'm not

650
00:33:30,520 --> 00:33:32,440
Speaker 1: ready to spend that kind of money. Do you have

651
00:33:32,520 --> 00:33:34,920
Speaker 1: any sort of alternatives for me so that I can

652
00:33:35,000 --> 00:33:38,240
Speaker 1: keep on the road. I am a preschool kindergarten teacher

653
00:33:38,560 --> 00:33:41,040
Speaker 1: traveling from house to house here in rural Missouri, and

654
00:33:41,080 --> 00:33:43,960
Speaker 1: I need my vehicle and all kinds of weather. Jacqueline, UM,

655
00:33:44,520 --> 00:33:46,440
Speaker 1: that's nice, you know, look at that trying to shape

656
00:33:46,440 --> 00:33:49,360
Speaker 1: America's minds, and Um, we need people like this. We

657
00:33:49,400 --> 00:33:51,000
Speaker 1: gotta keep her on the road. So to do that,

658
00:33:51,320 --> 00:33:54,240
Speaker 1: you know, Jacqueline, there there are other ways to do

659
00:33:54,320 --> 00:33:57,080
Speaker 1: this instead of doing a head guest on an older vehicle.

660
00:33:57,360 --> 00:34:00,360
Speaker 1: What you can try, all right, and what we've had

661
00:34:00,400 --> 00:34:03,120
Speaker 1: some very good success within the shop is a product

662
00:34:03,160 --> 00:34:06,240
Speaker 1: from a company called k Seal. It was developed and

663
00:34:06,280 --> 00:34:08,480
Speaker 1: it's made right here in the USA. That seems appropriate.

664
00:34:08,520 --> 00:34:10,759
Speaker 1: You're trying to help the country, and so were they. Um.

665
00:34:10,800 --> 00:34:13,160
Speaker 1: It's developed and made right here in the USA. K

666
00:34:13,400 --> 00:34:16,000
Speaker 1: Seal cooling system repair and they also have k Seal

667
00:34:16,080 --> 00:34:18,839
Speaker 1: head gasket repair. And it's real simple to do. It's

668
00:34:18,920 --> 00:34:20,800
Speaker 1: it's it's drained a little out of the cooling system,

669
00:34:20,800 --> 00:34:22,920
Speaker 1: makes some room for it, shake it up, follow the

670
00:34:22,960 --> 00:34:25,560
Speaker 1: directions on the bottle, pour it in a way you go. Um.

671
00:34:25,600 --> 00:34:28,839
Speaker 1: We've used it twice now on two different vehicles and

672
00:34:28,880 --> 00:34:31,320
Speaker 1: we haven't had any problems with it. It's no comebacks.

673
00:34:31,360 --> 00:34:34,120
Speaker 1: It works, it does what it's supposed to do. Um.

674
00:34:34,400 --> 00:34:36,160
Speaker 1: You know, there were years ago we would always be

675
00:34:36,239 --> 00:34:38,360
Speaker 1: leary of you know, the fix in the can, the

676
00:34:38,400 --> 00:34:40,880
Speaker 1: mechanic and the can kind of a thing. But the

677
00:34:40,920 --> 00:34:43,279
Speaker 1: folks at K Seals seem to have and I must

678
00:34:43,320 --> 00:34:46,480
Speaker 1: say more than it seemed to but they have circumvented

679
00:34:46,480 --> 00:34:49,120
Speaker 1: the problem and they're making a product that works, and

680
00:34:49,160 --> 00:34:50,879
Speaker 1: we've seen some good results with it. I've heard others

681
00:34:50,880 --> 00:34:53,160
Speaker 1: seeing good results with it k seal. You can get

682
00:34:53,160 --> 00:34:56,680
Speaker 1: more information from them k seal dot com and I'm

683
00:34:56,719 --> 00:34:59,480
Speaker 1: sure it's available most major dport stores across the country.

684
00:34:59,640 --> 00:35:01,359
Speaker 1: I'm a nating of the car. Doc are looking up

685
00:35:01,360 --> 00:35:03,360
Speaker 1: saying it's time to go until the next time. The

686
00:35:03,480 --> 00:35:06,319
Speaker 1: mechanics aren't expensive, they're placeless. See you