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Speaker 1: Ron An Aian, We're putting thousands of dollars worth of

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Speaker 1: work breaks, mostly into a car that won't go more

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Speaker 1: than forty miles an hour. And I keep thinking about

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Speaker 1: this to the irony of all this, but I'm slowly

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Speaker 1: talking to the owner in I said, let's let's let's

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Speaker 1: get a Porsche engine for it, so we can, you know,

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Speaker 1: maybe make it go a little faster.

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Speaker 2: Shoot it for now, now, the car Doctor.

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Speaker 3: The can censor the crank penor the oil fenor and

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Speaker 3: all to connect to these components.

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Speaker 4: Basically, I think they're just.

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Speaker 5: Shotgun in it, and they really.

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Speaker 2: Don't have a good idea what's going on.

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Speaker 1: Yeah, I gotta tell you, Larry, it sounds like they're

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Speaker 1: shotgunning the two.

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Speaker 6: Welcome to the radio home of ron An Aian, the

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Speaker 6: Car Doctor. Since nineteen ninety one, this is where car

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Speaker 6: owners the world overturned to for their definitive opinion on

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Speaker 6: automotive repair. If your mechanics giving you a busy signal,

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Speaker 6: pick up the phone and call in. The garage doors

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Speaker 6: are open.

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Speaker 1: But I am here to take your calls at eight

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Speaker 1: five five five six ninety nine hundred and now pee.

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Speaker 6: Running.

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Speaker 1: I got a lot to talk to you about today.

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Speaker 1: A lot two words, right, A lot? Is that two words?

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Speaker 3: I think?

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Speaker 1: So a couple of things, A little bit of housekeeping. First,

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Speaker 1: we're waking some changes to the website cardoctorshow dot com

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Speaker 1: just to make you all aware. We're trying to, you know,

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Speaker 1: give you more really with YouTube, with podcasting, with the

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Speaker 1: stream of the show. If you're not in a place

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Speaker 1: where you can take it and you want to listen,

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Speaker 1: you can. You know, there's a live stream on our website.

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Speaker 1: Just click on the link and it's it's active. You know,

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Speaker 1: Saturday's East Coast time two to four pm obviously in

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Speaker 1: the afternoon. You know, we put it up there and

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Speaker 1: we have an active stream there, so that's there for you.

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Speaker 1: We're putting a YouTube link up, we're going to be

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Speaker 1: getting we've got a podcast link up. You can get

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Speaker 1: all the current podcasts there. And we're also making changes

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Speaker 1: to the podcast where, you know, based on your request

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Speaker 1: and you know, everybody says they want this, so we're

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Speaker 1: doing it. We're going to take the interviews we as

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Speaker 1: we go forward, and we're we're posting them as a

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Speaker 1: separate clip so you can go up there and you

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Speaker 1: can download that clip, and you can have that clip

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Speaker 1: for a reference. Hey I like that topic, Hey I

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Speaker 1: like that piece of information, you know, And now you

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Speaker 1: can build your own reference library. So we're doing that.

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Speaker 1: And then Tom Ray moved this giant rock in his

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Speaker 1: basement and uncovered this safe where there was a vault

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Speaker 1: inside of and he went in there and he found

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Speaker 1: ten years worth of Car Doctor radio shows. And he's

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Speaker 1: he's going to allow us, because you know it's he's

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Speaker 1: chief engineer here. We're going to put up what we

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Speaker 1: call Card Doctor Classics, and every week we're going to

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Speaker 1: post an hour from a previous show ten years ago.

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Speaker 1: And thought it'll be fun. We'll try it for a while.

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Speaker 1: We'll put up on the podcast links. We'll call it

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Speaker 1: classic card Doctor and you can look back and see, gee,

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Speaker 1: how if Car's changed in ten years? Do I sound

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Speaker 1: any better? Do I sound worse? Do I sound older?

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Speaker 1: Do I sound younger? What do I sound like? But

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Speaker 1: that's going to be up there too, So we're going

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Speaker 1: to be adding that to the podcast library as well,

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Speaker 1: and I'll apologize to the audience in advance, right exactly.

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Speaker 1: And then we want to also offer you if anybody

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Speaker 1: has a topic that they would like to hear, you know,

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Speaker 1: conversation about whether it's be in the form of a video.

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Speaker 1: Hey Ron, how do I put air in my tires?

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Speaker 4: Hey?

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Speaker 1: Ron? You know I see a lot of cars do this. Ron,

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Speaker 1: Why did they ever take away vent windows? You know,

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Speaker 1: whatever the conversation is, shoot us an email Ron at

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Speaker 1: cardoctorshow dot com and we'll be glad to either do

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Speaker 1: it in the form of a video or maybe we

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Speaker 1: make it a special podcast edition because we're working on

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Speaker 1: that too. We've been approached by a few people. They

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Speaker 1: wanted to do something that would be the equivalent of

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Speaker 1: what I call car Doctor after Hours and you know,

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Speaker 1: some topics that we won't talk about up here on air,

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Speaker 1: but maybe we've got time to do it in a

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Speaker 1: podcast that type of thing. So, you know, we're trying

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Speaker 1: to tailor this as we continue to go forward more

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Speaker 1: and more towards you, because that's what this is about.

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Speaker 1: I had a phone call this week from bart I

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Speaker 1: haven't talked to barton probably thirty five years, and I

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Speaker 1: think it was a bet because I think he was

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Speaker 1: you know, he was talking to his daughter and you'll

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Speaker 1: understand this in a minute. He was talking to his daughter,

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Speaker 1: and he said, and he's like, I know this guy.

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Speaker 1: She's like, no, you don't. He's like, yeah, I do.

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Speaker 1: Bart remembers thirty five years ago we were in class.

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Speaker 1: I was teaching and helping. We were doing night classes

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Speaker 1: out through Westchester County in New York, and Bart had

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Speaker 1: this mail truck I think it was, and it had

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Speaker 1: a hesitation and a burble and a stumble and a

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Speaker 1: miss and it didn't run right. And everybody had gone

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Speaker 1: through and done everything to it, and we went through

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Speaker 1: and diagnosed it, and it had a cracked magnet inside

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Speaker 1: of the distributor reluctor. The piece had spun around and

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Speaker 1: energized the coil. And he never forgot that. He said,

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Speaker 1: I never forgot how you guys found that. And you

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Speaker 1: know you always impressed me as you know, you know

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Speaker 1: what you were doing. Well, I'd like to think, so

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Speaker 1: how do we get here? But the point of all

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Speaker 1: this is about Taylor his daughter. His daughter is eighteen

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Speaker 1: years old and she's currently working as an automotive technician

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Speaker 1: in a facility and she really likes working on cars.

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Speaker 1: And he asked me to just do a shout out.

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Speaker 1: But you know, Bart, I think I have to do

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Speaker 1: more than that. I think I have to talk a

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Speaker 1: little bit about young people in this trade and you

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Speaker 1: know the potential of what this can become. This is

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Speaker 1: not an easy business. This is this business is more

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Speaker 1: than just you know, bad coffee through the morning and

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Speaker 1: a stale sandwich at lunch, and you know, working on vehicles.

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Speaker 1: There's a lot of fun in this business, but there's

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Speaker 1: a lot of responsibility in this business. And you're only

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Speaker 1: going to be as good as the environment that you're

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Speaker 1: in and that you create. And I see, you know,

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Speaker 1: when I walk into other shops, I see technicians picking

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Speaker 1: up bad habits because that's what the boss allows, and

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Speaker 1: that's what the boss creates, that's the environment they create.

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Speaker 4: Right.

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Speaker 1: You know, you're you're only as good at baseball player

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Speaker 1: as the park you're in, as the mound for the

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Speaker 1: picture to step on, as good as the bats are,

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Speaker 1: as good as you know, the gloves, the balls, the equipment.

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Speaker 1: It's the same thing in audo repair. You know, you've

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Speaker 1: got to have good equipment, you've got to be current,

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Speaker 1: you've got to train, you've got to practice, you've got

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Speaker 1: to be in that type of a learning, nurturing environment.

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Speaker 1: And that's really it. You know, you can't be in

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Speaker 1: an environment. Well, we don't have time to train or

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Speaker 1: learn how to work on cars because we're too busy

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Speaker 1: trying to fix cars. So I say bravo you, Taylor,

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Speaker 1: and I say bravo to everybody else out there trying

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Speaker 1: to learn this trade and tackle it. It's not easy.

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Speaker 1: It was hard forty years ago, fifty years ago, fifty

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Speaker 1: one years ago when I broke into it. I'm counting

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Speaker 1: back now doing the math, and I don't think it's

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Speaker 1: any easier today. And I think what you have to

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Speaker 1: do is keep on going. You know, you're working in

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Speaker 1: a facility, and I think when you've had your taste

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Speaker 1: of it and you say, okay, this is it, this

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Speaker 1: is what I want to do, then invest in the

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Speaker 1: education and either go to a two year technical school

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Speaker 1: and work part time or start taking training classes at night,

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Speaker 1: because you can do it either way. Learn the basics,

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Speaker 1: learn the fundamentals, make sure that you understand electricity and

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Speaker 1: then into electronics better than the next guy. And that's

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Speaker 1: how you'll get ahead. And always remember this, you know,

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Speaker 1: I never forgot this. My daughter when she did her

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Speaker 1: graduate work, she had to write a thesis paper or

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Speaker 1: a letter of intro of you know why she wanted

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Speaker 1: to do what she wanted to do, And to paraphrase it,

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Speaker 1: she talked about how I learned this from my dad.

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Speaker 1: There's no car that can't be fixed. There's no reason

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Speaker 1: why you can't fix everything. It's just a matter of

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Speaker 1: thinking outside the box. So tell her there's gonna be

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Speaker 1: times you got to think outside the box, and I

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Speaker 1: encourage you to do that because not everything will be

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Speaker 1: as it appears or as it seems. And it's always

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Speaker 1: remember this. There's there's no there isn't a car out

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Speaker 1: there that can't be fixed. It's just a matter of time.

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Speaker 1: It's a matter of will the customer accept it, will

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Speaker 1: they want to pay for it. So you know, don't

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Speaker 1: take it on you your abilities. If you can't fix

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Speaker 1: that vehicle, maybe somebody doesn't want to. But by the

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Speaker 1: same token, if they say fix it, think about it,

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Speaker 1: sit down and don't be afraid to do some research either.

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Speaker 1: Keep going. And you know, we need people, We need

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Speaker 1: young people in this industry more than ever because at

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Speaker 1: some point everybody's going to find out what happens when

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Speaker 1: you don't train technicians and you don't allow for that,

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Speaker 1: and you don't put it in shops and in you know,

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Speaker 1: shop class in high schools and so on that sooner

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Speaker 1: or later the country comes to a screeching halt. So

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Speaker 1: you are, you are the basis going forward for what

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Speaker 1: keeps this country moving. Kudos to you and Bart, thanks

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Speaker 1: for raising such a great kid. So anyway, that's that's

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Speaker 1: the concept for today. That's let's talk about that too,

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Speaker 1: if you want. Let's talk about training young people and

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Speaker 1: bringing them into this field. You know, it could be

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Speaker 1: a something as simple as you know, take a kid

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Speaker 1: to a car show. Car show seasons coming up, and

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Speaker 1: you know we're going to be out cruising around and

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Speaker 1: looking at old cars. And I see that. You know,

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Speaker 1: old cars just hold this place and everybody's heart. Everybody

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Speaker 1: looks at them going by, and a lot of positive memories.

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Speaker 1: You see it in social media. You see it on Facebook, Twitter, Instagram,

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Speaker 1: you know, or x whatever it's called today. Uh, you know,

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Speaker 1: everybody's got a comment about that. Nobody nobody says anything

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Speaker 1: about Hey, I had a two thousand and six camera. Boy,

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Speaker 1: that was a great car. It was good transportation, but

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Speaker 1: it wasn't sexy like a seventy chevelle with a big block.

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Speaker 1: So but anyway, phone number here is eight five five

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Speaker 1: five six o nine nine zero zero. Let me say

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Speaker 1: that again. Eight five five five six o nine nine

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Speaker 1: zero zero. I'm running the Indy in the car doctor.

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Speaker 1: I'll be back right after this.

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Speaker 7: Don't go away when you get keep Ron's number handy

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Speaker 7: eight five five five six zero nine nine zero zero

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Speaker 7: for when you really need advice on your car.

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Speaker 8: Here's rober.

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Speaker 1: Hey, let's wander over and open up the phones and

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Speaker 1: talk to Jim in New York State. Jim, welcome to

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Speaker 1: the car doctor. Sure, how can I help?

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Speaker 5: Happy Easter to you?

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Speaker 1: Thank you sir, you too.

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Speaker 5: And I just wanted to follow up. I asked you

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Speaker 5: a while back about a twenty eighteen twer son.

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Speaker 1: Okay, this is some oil, yeah, the burning oil car.

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Speaker 9: Sure yeah.

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Speaker 5: And about a little bit more than a month ago,

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Speaker 5: the car was running fine. You could started up and

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Speaker 5: it was running fine. And my wife said, for a

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Speaker 5: couple of weeks been going on no power. The engine

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Speaker 5: would go to about three or four thousand rpm, but

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Speaker 5: the car wouldn't go with it eventually would right, So

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Speaker 5: I figured it was up on the transmission. So I

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Speaker 5: took a what we call around the block. There's some

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Speaker 5: hills and everything, and I have an older code reader

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Speaker 5: that I plugged in. I took it around the block.

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Speaker 5: No codes nice as well. The only thing I found

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Speaker 5: online when there's a lot of speed sensors and he

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Speaker 5: said and everything else, and it says, well, don't let

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Speaker 5: him to give it. So Winston Hunting dealer. And the

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Speaker 5: first thing was the service manager says, I think it's

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Speaker 5: the converter. An he called back later that day and

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Speaker 5: he says it wasn't the converter. I got to do

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Speaker 5: the rear converter. Well, I don't know what a rear

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Speaker 5: converter was.

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Speaker 1: Yeah, I don't know what. I don't know what a

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Speaker 1: we're not we're not talking catalytic converter or we were

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Speaker 1: talking torque converter in the transmission.

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Speaker 5: That's what I thought.

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Speaker 1: So maybe he's talking about Maybe he's talking about the

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Speaker 1: rear downstream catalytic converter.

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Speaker 5: I don't think so. Uh So, what was the analytic

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Speaker 5: converter downstream?

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Speaker 1: Well, there's there's any car can have more than one

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Speaker 1: cat so it's possible we were talking about an exhaust

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Speaker 1: catalytic converter. Being restricted, and that would give the car

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Speaker 1: no power condition.

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Speaker 5: Uh would that be in the muffler or externally?

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Speaker 1: No, that would be in the exhaust system somewhere, but

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Speaker 1: it would not be the muffler. It would be a

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Speaker 1: separate car. There's no rule that says a car cat

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Speaker 1: So anyway, what did he end up doing?

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Speaker 4: Uh?

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Speaker 5: They replaced the well, if you come under the exhaust manifold,

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Speaker 5: there is a two boat flange okay, and going in

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Speaker 5: the mufflers the two bowlt flange.

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Speaker 1: So they changed the whole thing between.

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Speaker 5: The two and in between the two there is a

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Speaker 5: short stud sticking out of the one catalytic converter and

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Speaker 5: the sensor you know before, and coming out of the

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Speaker 5: cataltic converter right back to the muffler, there's another there's

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Speaker 5: a pipe, another two boat flans coming out of the muffler.

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Speaker 5: They replaced that whole thing.

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Speaker 1: Okay, So they replaced the center part of the exhaust.

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Speaker 5: Basically.

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Speaker 4: Yes, okay.

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Speaker 1: So your point to me is because front.

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Speaker 5: D well, I don't know what the problem was.

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Speaker 1: Well, it sounds like it was restricted exhaust. Did you

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Speaker 1: did they did you ask them why they were changing

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Speaker 1: the converter? Was it under warranty or did you pay

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Speaker 1: for this?

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Speaker 4: No, we paid for it.

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Speaker 5: Well, that's a long story. The service manager went to

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Speaker 5: bat Forest pretty good. Originally the Holy Assembly is four

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Speaker 5: thousand some dollars, right, And he called honey, and he said,

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Speaker 5: these people are loyal customers. You know they could do better, said,

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Speaker 5: they said they'd cover seventy five percent of it. He

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Speaker 5: called back and he said, go do better than that.

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Speaker 5: Now now covered ninety percent of it.

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Speaker 1: Now realize this, Jim, in case you haven't that that

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Speaker 1: car burning oil, burning oil. A car that burns oil

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Speaker 1: will eventually clog a catalytic converter. Great, so you're you're

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Speaker 1: you're seeing the result of the amount of oil that

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Speaker 1: that car burns coming out in the way of a

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Speaker 1: clogged cat So it will happen again. I don't know.

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Speaker 1: I don't know in what time frame. I don't know.

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Speaker 1: You know, you may you may not own the car anymore.

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Speaker 1: It may happen next year. It's hard to say. It

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Speaker 1: depends on how bad the old consumption actually is.

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Speaker 9: Now. We own it now, right, But.

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Speaker 1: I'm just saying it's don't be surprised if it happens again.

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Speaker 1: The car still burns oil.

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Speaker 5: Correct, Yes, it does, in fact more than when they

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Speaker 5: replace the thing.

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Speaker 1: Right, a court and how many miles.

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Speaker 5: The catalytic converter was probably plugged up. He's got just

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Speaker 5: on the one hundred thousand.

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Speaker 1: Right, So a court and how many miles.

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Speaker 5: Jim, It's hard to say. Uh, my son takes it

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Speaker 5: through work and he drives mostly up up to Lake Placid,

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Speaker 5: New York, Okay, and it's mostly hilly.

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Speaker 1: Well, regardless of the hills. How many miles do you

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Speaker 1: have to go before you put a quarter oil in it?

305
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Speaker 5: It's hard to say. I have to get the piece

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Speaker 5: of paper I've got down there written all down yet.

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Speaker 1: Okay, Well, just keep in mind, you know, the industry

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Speaker 1: talks about how it's a court in five hundred miles

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Speaker 1: or one thousand miles. I'm sorry, is acceptable? No good?

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Speaker 1: But you know understand, the more oil that burns, the

311
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Speaker 1: faster that's going to clog that catalytic converter, and the

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00:15:17,560 --> 00:15:20,160
Speaker 1: bigger that issue is going to become, so you will

313
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Speaker 1: not see smoke out the tailpipe. We talk about this

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Speaker 1: all the time simply because that catalytic converter is eating

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Speaker 1: up the oil, it's being transformed and it's actually staying

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Speaker 1: inside the cat, and it's coming out the tailpipe in

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Speaker 1: either such a small amount you don't see it, or

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Speaker 1: it's not coming out the tailpipe at all. That's what

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Speaker 1: a catalytic converter will do. It will swallow junk and

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Speaker 1: you know, just make it disappear in a sense. So

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Speaker 1: I just know that you may be looking at another

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Speaker 1: catalytic converter somewhere in the future. It may go another

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Speaker 1: one hundred thousand miles, it may not, but it would

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Speaker 1: be interesting to have cut that old cat open to

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Speaker 1: see what was the cause of the failure, Why did

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Speaker 1: it why was it restricted? Analytic converters do not fail.

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Speaker 1: Something causes them to fail in the majority of cases. Misfire, oil, contaminants, coolant,

328
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Speaker 1: something flowing through the exhaust. You know, typically catalytic converters

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Speaker 1: that start failing at the one hundred thousand mile mark.

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Speaker 1: Something ate that up. Something destroyed that cat, not the

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Speaker 1: cat itself. So just keep that in mind. I appreciate

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Speaker 1: the call, Jimmy, and thanks for keeping us up to date. Hey,

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Speaker 1: you want to try this for fun. We were doing

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Speaker 1: this this week, just looking to see what's out there.

335
00:16:28,640 --> 00:16:31,800
Speaker 1: Get out to autotrader dot com and start looking at

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Speaker 1: used car prices. We actually started. We were talking to

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Speaker 1: customers this week about certain repairs and they were considering

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Speaker 1: replacing the vehicles, and I said, you know what, I

339
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Speaker 1: brough up the list from Autotrader, like, you know, looking

340
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Speaker 1: at what used cars are going for, and all of

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Speaker 1: a sudden, repairing the car makes a whole lot of sense.

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Speaker 1: They've also got a section on autotrader dot com with

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Speaker 1: regards to new vehicles. You can go look up new

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Speaker 1: Honda pilots, new Honda or new Honda A Launtras, Nissan Rogues, etc.

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Speaker 1: You can look at any new car you want. It'll

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Speaker 1: show you where it is in the area and what

347
00:17:01,960 --> 00:17:04,160
Speaker 1: it cost is I was looking at some of the costs,

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Speaker 1: you know, new vehicles. The least I saw a new

349
00:17:07,160 --> 00:17:11,199
Speaker 1: vehicle starting at was about twenty two thousand dollars. And

350
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Speaker 1: you know that's a stripped down basic model. So maybe

351
00:17:14,200 --> 00:17:16,680
Speaker 1: putting a couple of grand into year older vehicle, maybe

352
00:17:16,680 --> 00:17:18,280
Speaker 1: that's not such a bad idea, and maybe you can

353
00:17:18,400 --> 00:17:21,840
Speaker 1: justify that. But interesting reading, call me weird. I read

354
00:17:21,920 --> 00:17:25,440
Speaker 1: used car want ads to see what things are worth,

355
00:17:25,920 --> 00:17:27,720
Speaker 1: and the auto Trader is a great place to get

356
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Speaker 1: it and see what it's all about. You know, when

357
00:17:30,280 --> 00:17:33,320
Speaker 1: we were kids, there was a there was a thing

358
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Speaker 1: in North Jersey called the Want Dad Press and I'm

359
00:17:35,640 --> 00:17:38,159
Speaker 1: going way back, and it was a little you know,

360
00:17:38,200 --> 00:17:40,600
Speaker 1: we called it the Rag and it came out on

361
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Speaker 1: the news stands once a week on Tuesdays, and you

362
00:17:43,200 --> 00:17:45,280
Speaker 1: would find all the older cars. And you know, I

363
00:17:45,520 --> 00:17:48,760
Speaker 1: came across some of the garage sale last year and

364
00:17:48,840 --> 00:17:50,720
Speaker 1: it was interesting to sit down and read what cars

365
00:17:50,720 --> 00:17:55,760
Speaker 1: were going for, you know, Shelby GT. Five hundreds, eight

366
00:17:55,840 --> 00:17:59,040
Speaker 1: hundred dollars, you know, probably a half a million dollar

367
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Speaker 1: car today. So we missed it. I missed my mark. Anyway,

368
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Speaker 1: I'm Ronning any in the Card Doctor. Eight five five

369
00:18:04,520 --> 00:18:06,679
Speaker 1: five six zero nine nine zero zero. Happy to be

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00:18:06,720 --> 00:18:08,840
Speaker 1: here for you. Give us a call and I'll see

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Speaker 1: you right after this.

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Speaker 3: Don't go away, Love me, Love.

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Speaker 4: Me.

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Speaker 1: Welcome back running the Card Doctor. Let's go over to

375
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Speaker 1: Brian in Pennsylvania with a thirteen Chevy Malibu. Brian, Welcome

376
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Speaker 1: to the Card.

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Speaker 3: Doctor, sir. How can I help.

378
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Speaker 9: Ron?

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Speaker 2: How are you?

380
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Speaker 1: I'm good, sir? What's cooking?

381
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Speaker 8: Hey? I got a twenty thirteen Chevy Malibu, that the

382
00:18:54,640 --> 00:18:59,480
Speaker 8: radio is stuck on one station and it doesn't the

383
00:18:59,560 --> 00:19:03,919
Speaker 8: volume nothing works, the volume zone it stuck, doesn't do anything.

384
00:19:04,520 --> 00:19:06,600
Speaker 1: So is it a station that plays me?

385
00:19:08,560 --> 00:19:11,239
Speaker 8: Uh no, but I listened to you every week on

386
00:19:11,359 --> 00:19:16,639
Speaker 8: the on the through uh my phone, So okay, then.

387
00:19:16,160 --> 00:19:17,359
Speaker 1: I guess, then I guess we'll have to fix the

388
00:19:17,480 --> 00:19:21,960
Speaker 1: radio anyway. So you know, it sounds like an internal

389
00:19:22,040 --> 00:19:23,959
Speaker 1: radio problem. The way I think you have to attack

390
00:19:24,040 --> 00:19:27,119
Speaker 1: this is, you know, understand, you think that's a radio

391
00:19:27,200 --> 00:19:30,119
Speaker 1: you're looking at, that's actually a computer, that's actually a

392
00:19:30,160 --> 00:19:33,480
Speaker 1: module on the on the data bus. So it would

393
00:19:33,480 --> 00:19:33,840
Speaker 1: be it.

394
00:19:33,880 --> 00:19:36,480
Speaker 8: Because I was I was looking at it because I

395
00:19:36,960 --> 00:19:39,560
Speaker 8: YouTube because I had a junk one, a junk car

396
00:19:39,600 --> 00:19:41,560
Speaker 8: sitting in the yard and I didn't know whether I

397
00:19:41,600 --> 00:19:44,520
Speaker 8: was going to take out the control panel or replace

398
00:19:44,520 --> 00:19:48,439
Speaker 8: the whole screen or replace the It comes in three sections.

399
00:19:47,960 --> 00:19:51,640
Speaker 1: Right, and the other The other issue is that if

400
00:19:51,640 --> 00:19:54,760
Speaker 1: you put another radio in, you're gonna have to program

401
00:19:54,840 --> 00:19:57,280
Speaker 1: it to the vehicle. Programming is going to be required

402
00:19:57,800 --> 00:20:01,439
Speaker 1: because it's it's it's locked in by vin So you know,

403
00:20:01,640 --> 00:20:05,200
Speaker 1: chances are that radio, the internals of that radio are bad.

404
00:20:05,880 --> 00:20:09,480
Speaker 1: But the first thing I would do, is you know,

405
00:20:09,560 --> 00:20:11,879
Speaker 1: get a get a year make model scan tool, not

406
00:20:11,960 --> 00:20:14,480
Speaker 1: OBD two. I want something that, you know, we can

407
00:20:14,520 --> 00:20:17,760
Speaker 1: go in and look at and query all the modules

408
00:20:17,840 --> 00:20:20,840
Speaker 1: on the bus and see who doesn't respond? Does the

409
00:20:20,960 --> 00:20:24,600
Speaker 1: radio respond? If the radio responds, meaning it says, hey,

410
00:20:24,640 --> 00:20:28,440
Speaker 1: I'm here, right, you know, we know that the connections

411
00:20:28,440 --> 00:20:32,200
Speaker 1: to the radio are good. If it doesn't, then we've

412
00:20:32,200 --> 00:20:34,480
Speaker 1: got to ask ourselves why, And then we'd have to

413
00:20:34,480 --> 00:20:36,159
Speaker 1: go in and look at, you know, power, there's a

414
00:20:36,320 --> 00:20:38,320
Speaker 1: there's a there's a you know, the X one connector

415
00:20:38,359 --> 00:20:40,440
Speaker 1: at the back of the radio. Make sure there's power

416
00:20:40,440 --> 00:20:42,520
Speaker 1: on pin forty four. Make sure there's good ground at

417
00:20:42,560 --> 00:20:45,200
Speaker 1: pin thirty eight, all right, And then the only other

418
00:20:45,200 --> 00:20:47,480
Speaker 1: thing I would look at is when you turn the

419
00:20:47,560 --> 00:20:50,439
Speaker 1: car off, does the fuel gauge drop within three to

420
00:20:50,560 --> 00:20:54,080
Speaker 1: six seconds? And if it does, everything's powering down correctly,

421
00:20:54,160 --> 00:20:56,439
Speaker 1: then I'm gonna say you've got a bad radio. You know,

422
00:20:56,480 --> 00:20:58,119
Speaker 1: you've got a bad internal You know I've got an

423
00:20:58,119 --> 00:21:01,280
Speaker 1: internal problem in the radio itself, and you know, at

424
00:21:01,359 --> 00:21:03,800
Speaker 1: least it's got to be pulled and tested. We had

425
00:21:03,840 --> 00:21:07,680
Speaker 1: something similar about two years ago, and I ran through

426
00:21:07,760 --> 00:21:11,760
Speaker 1: every test I could find couldn't prove a thing and

427
00:21:11,880 --> 00:21:14,159
Speaker 1: on an educated guest, knowing that it had power and

428
00:21:14,200 --> 00:21:16,639
Speaker 1: ground and then I could talk to it, but the

429
00:21:16,800 --> 00:21:20,560
Speaker 1: radio wouldn't function properly. We sent it out for what

430
00:21:20,640 --> 00:21:22,919
Speaker 1: I call an electronic evaluation, sent it out to a

431
00:21:22,960 --> 00:21:25,240
Speaker 1: test center and they plugged it in and they can

432
00:21:25,280 --> 00:21:27,080
Speaker 1: test at a higher level than what we can do

433
00:21:27,160 --> 00:21:30,000
Speaker 1: in the field. And that's just by virtue of you know,

434
00:21:30,160 --> 00:21:32,600
Speaker 1: there's just only so much a repair shop can do.

435
00:21:32,640 --> 00:21:35,320
Speaker 1: Whether you're a dealer or an independent dealers do the

436
00:21:35,359 --> 00:21:37,119
Speaker 1: same thing. We sent it out for an evaluation and

437
00:21:37,160 --> 00:21:38,640
Speaker 1: they came back and they said, yeah, there's a problem

438
00:21:38,720 --> 00:21:41,000
Speaker 1: in this unit. We need to, you know, give you

439
00:21:41,040 --> 00:21:43,040
Speaker 1: another one. And they sold us another one. We were done,

440
00:21:43,160 --> 00:21:45,160
Speaker 1: So it might come down to that. But if you've

441
00:21:45,160 --> 00:21:48,240
Speaker 1: got something else used, just understand you will have to

442
00:21:48,240 --> 00:21:50,040
Speaker 1: get it programmed. The will they will have to clear

443
00:21:50,080 --> 00:21:51,920
Speaker 1: the vent and then you know, a program it in

444
00:21:52,320 --> 00:21:55,000
Speaker 1: because obviously they're concerned that you know, it's the right

445
00:21:55,080 --> 00:21:55,840
Speaker 1: radio for the car.

446
00:21:56,240 --> 00:22:00,320
Speaker 8: Makes sense, yep, makes a lot of sense. I got

447
00:22:00,320 --> 00:22:02,920
Speaker 8: a guy that can that's able to program it because

448
00:22:02,960 --> 00:22:04,840
Speaker 8: I have I had the same year make model and

449
00:22:04,880 --> 00:22:06,480
Speaker 8: I was just going to swap the radio and then

450
00:22:06,480 --> 00:22:08,400
Speaker 8: I'll just I'll just have to see if my guy,

451
00:22:08,520 --> 00:22:10,560
Speaker 8: my guy said he can program.

452
00:22:10,080 --> 00:22:12,560
Speaker 1: It, right, Yeah, if he can program it, which he

453
00:22:12,640 --> 00:22:15,080
Speaker 1: should be able to if he's got if he's got

454
00:22:15,480 --> 00:22:17,600
Speaker 1: J twenty five third, well, J twenty five thirty four

455
00:22:17,680 --> 00:22:20,040
Speaker 1: may not do it because technically that's not emissions. But

456
00:22:21,040 --> 00:22:23,520
Speaker 1: you know, I've I've seen J twenty five thirty four

457
00:22:23,560 --> 00:22:26,320
Speaker 1: do more and more as time goes on, meaning that

458
00:22:26,640 --> 00:22:29,760
Speaker 1: it was its main intention for that protocol of software

459
00:22:29,800 --> 00:22:33,720
Speaker 1: flashing was to do emissions, but now they've allowed other

460
00:22:33,760 --> 00:22:36,480
Speaker 1: things to be added in there. But as long as

461
00:22:36,480 --> 00:22:39,080
Speaker 1: he's got you know, the ability, you know, if not,

462
00:22:39,480 --> 00:22:41,240
Speaker 1: then you want to look for a shop that has

463
00:22:41,280 --> 00:22:45,480
Speaker 1: something something along the lines. If they haven't Opus Opus

464
00:22:45,480 --> 00:22:48,119
Speaker 1: scan tool and Opus ivs that you hear me talking about,

465
00:22:48,800 --> 00:22:51,280
Speaker 1: that tool will have the ability to flash that radio.

466
00:22:51,960 --> 00:22:54,919
Speaker 8: And if the tea that's a tool that he has.

467
00:22:54,520 --> 00:22:58,359
Speaker 1: Perfect, then he's your set and let it remind him.

468
00:22:58,400 --> 00:23:01,119
Speaker 1: I'm sure he's aware. But if for some reason the

469
00:23:01,200 --> 00:23:04,879
Speaker 1: tool itself won't flash it, they have the ability to

470
00:23:05,080 --> 00:23:09,440
Speaker 1: install factory level software in that tool, dealer level software

471
00:23:09,480 --> 00:23:12,800
Speaker 1: in that tool, and that will flash it. So you're

472
00:23:12,800 --> 00:23:14,760
Speaker 1: in good You're in good hands, You're in a good spot.

473
00:23:15,160 --> 00:23:17,480
Speaker 8: So all right, all right, I appreciate it.

474
00:23:17,840 --> 00:23:19,960
Speaker 1: You're very welcome, Brian. Thank you, sir. I appreciate that.

475
00:23:20,000 --> 00:23:22,920
Speaker 1: I really do you too. Bye bye, Let's go over

476
00:23:22,960 --> 00:23:29,919
Speaker 1: and talk to uh I guess let's go talk to

477
00:23:29,960 --> 00:23:31,879
Speaker 1: Bart in New York. Look at that. Look look what

478
00:23:31,920 --> 00:23:35,120
Speaker 1: I stirred up here? Professor Bart.

479
00:23:37,320 --> 00:23:38,760
Speaker 4: Ron, How are you all right?

480
00:23:38,840 --> 00:23:40,639
Speaker 1: This is this gentleman. I haven't seen this gentleman in

481
00:23:40,680 --> 00:23:43,000
Speaker 1: probably thirty five years. This is the funniest thing.

482
00:23:43,200 --> 00:23:47,160
Speaker 4: He remembers.

483
00:23:47,240 --> 00:23:50,359
Speaker 1: Yeah, it's it's Bart remembers when we started doing when

484
00:23:50,400 --> 00:23:53,280
Speaker 1: I started doing radio. That's how long. That's how Bart's old.

485
00:23:53,440 --> 00:23:54,480
Speaker 1: But it's not as old as me.

486
00:23:55,080 --> 00:23:58,720
Speaker 4: So, uh, I know I am older than you.

487
00:23:58,480 --> 00:24:02,040
Speaker 1: Now you're not, I'm telling you. But to be continued, So.

488
00:24:02,240 --> 00:24:05,919
Speaker 4: I was, I'm from nineteen fifty seven. Can you beat that?

489
00:24:06,359 --> 00:24:07,159
Speaker 1: Nineteen fifty six?

490
00:24:07,280 --> 00:24:07,440
Speaker 4: Yeah?

491
00:24:07,440 --> 00:24:08,920
Speaker 1: What month in nineteen fifty six?

492
00:24:09,840 --> 00:24:11,320
Speaker 4: Oh, there you go. I'm December.

493
00:24:11,400 --> 00:24:14,800
Speaker 1: I'm August. Say, I'm older. Got you by three months?

494
00:24:14,800 --> 00:24:17,399
Speaker 4: Bundy? Yeah, okay, God, bless you, thank you.

495
00:24:17,640 --> 00:24:18,040
Speaker 2: Still here.

496
00:24:18,080 --> 00:24:20,400
Speaker 4: I'm going to tell you got great music between the commercials.

497
00:24:20,640 --> 00:24:23,200
Speaker 1: That's my engineer. He has good choice, he has good taste,

498
00:24:23,680 --> 00:24:25,000
Speaker 1: so it has good taste.

499
00:24:25,240 --> 00:24:27,040
Speaker 4: He brings back a lot of good memories.

500
00:24:27,119 --> 00:24:29,679
Speaker 1: Yep, well, thank you your daughter. Did your daughter hear

501
00:24:29,720 --> 00:24:30,000
Speaker 1: all that?

502
00:24:33,240 --> 00:24:36,000
Speaker 4: No? You know what, I couldn't get a holder. She's

503
00:24:36,040 --> 00:24:39,200
Speaker 4: out and about little boyfriend. They had bought a Miata

504
00:24:39,560 --> 00:24:41,760
Speaker 4: to rebuild, and they're doing a great job. She's learned

505
00:24:41,760 --> 00:24:44,399
Speaker 4: that breaks on it. She did struts last week, so

506
00:24:44,480 --> 00:24:45,800
Speaker 4: she's doing a fantastic job.

507
00:24:46,000 --> 00:24:49,280
Speaker 1: And you know, all that stuff, all that stuff is

508
00:24:49,320 --> 00:24:52,280
Speaker 1: the foundation bart. That's you know, they got to learn

509
00:24:52,320 --> 00:24:56,320
Speaker 1: the nuts and bolts and that's important. And you know,

510
00:24:56,400 --> 00:24:58,880
Speaker 1: it's sort of like they've got to do the foundational work,

511
00:24:58,920 --> 00:25:01,920
Speaker 1: the breaks, the shocks, the suspension work, the tires. They've

512
00:25:01,920 --> 00:25:04,560
Speaker 1: got to get dirty, and you know, do they like that?

513
00:25:04,640 --> 00:25:07,080
Speaker 1: And then they've got to have the frustration of installing

514
00:25:07,119 --> 00:25:09,920
Speaker 1: apart and then finding out the part doesn't fit, doesn't work,

515
00:25:10,200 --> 00:25:12,720
Speaker 1: you know, broke two minutes later has to be redone.

516
00:25:12,800 --> 00:25:14,600
Speaker 1: They've got to go through all that. They've got to

517
00:25:14,640 --> 00:25:17,800
Speaker 1: deal with that frustration. I think that's so important. You know,

518
00:25:17,920 --> 00:25:23,680
Speaker 1: we we my boss, Yeah, go ahead or on.

519
00:25:23,680 --> 00:25:26,000
Speaker 4: An old car like that. You're absolutely correct, and that's

520
00:25:26,000 --> 00:25:30,040
Speaker 4: because you have rusted nuts and bolts in a regular

521
00:25:30,080 --> 00:25:31,800
Speaker 4: socket's not going to do a trick. You have to

522
00:25:31,880 --> 00:25:33,520
Speaker 4: learn how to maybe you know, heat it up a

523
00:25:33,560 --> 00:25:36,680
Speaker 4: little bit with a torch, right, so on and so forth. Well,

524
00:25:36,720 --> 00:25:39,560
Speaker 4: he works in a very quality place and they they're

525
00:25:39,640 --> 00:25:41,960
Speaker 4: teaching or this, and she's learning. You know, they did

526
00:25:41,960 --> 00:25:45,879
Speaker 4: some arc welding the other day. Yeah. Yeah, at the

527
00:25:45,960 --> 00:25:47,640
Speaker 4: end of the day, you know, you always go back

528
00:25:47,640 --> 00:25:49,800
Speaker 4: to simple basics as the starting point, you know, and

529
00:25:49,880 --> 00:25:52,600
Speaker 4: somewhere along the line sometimes many times you find the

530
00:25:52,680 --> 00:25:54,520
Speaker 4: problem before you get to the complicated part.

531
00:25:54,800 --> 00:25:57,919
Speaker 1: Absolutely and and the whole the whole purpose. And you know,

532
00:25:58,320 --> 00:26:00,280
Speaker 1: well my old boss Billy used to tell me all

533
00:26:00,320 --> 00:26:01,600
Speaker 1: the time that you know, you've got to do the

534
00:26:01,640 --> 00:26:04,760
Speaker 1: basics right and the hard stuff comes later. And that's

535
00:26:04,880 --> 00:26:07,520
Speaker 1: just that's just so so gushed important.

536
00:26:08,720 --> 00:26:09,200
Speaker 3: Yeah.

537
00:26:09,240 --> 00:26:11,760
Speaker 4: I think most, I think more than half of my

538
00:26:11,840 --> 00:26:16,480
Speaker 4: repairs over my lifetime in the industry, that basics was

539
00:26:16,560 --> 00:26:19,560
Speaker 4: the repair, you know, going back to something really simple.

540
00:26:19,440 --> 00:26:23,800
Speaker 1: Right, Always keep it simple, you know, always keep it simple.

541
00:26:23,960 --> 00:26:26,920
Speaker 4: And you know what, Ron like yourself, you have a

542
00:26:26,960 --> 00:26:29,280
Speaker 4: passion for this business. Like I did. I mean, once

543
00:26:29,320 --> 00:26:31,439
Speaker 4: I was fucked. Once I was you know, started, I

544
00:26:31,480 --> 00:26:33,360
Speaker 4: was fucked, and I seems my daughters the same way.

545
00:26:33,920 --> 00:26:35,920
Speaker 4: But when you have a passion for this industry run

546
00:26:36,320 --> 00:26:39,480
Speaker 4: and a challenge arises, you know, you become more determined.

547
00:26:39,880 --> 00:26:41,760
Speaker 4: You want to be that tech that makes the proper

548
00:26:41,840 --> 00:26:43,760
Speaker 4: repair so you can brag about it. Listen, I was

549
00:26:43,800 --> 00:26:45,399
Speaker 4: the one that fixed it and that nobody else could.

550
00:26:45,880 --> 00:26:48,840
Speaker 4: And and that's the beauty of this business because so

551
00:26:48,840 --> 00:26:51,080
Speaker 4: many people could look at it like doctors, but there's

552
00:26:51,080 --> 00:26:54,120
Speaker 4: that one that really, you know, can figure it out.

553
00:26:54,400 --> 00:26:55,880
Speaker 4: And wasn't that due At the end of the day,

554
00:26:56,240 --> 00:26:59,320
Speaker 4: it builds your customer base up, you know, if you know,

555
00:26:59,640 --> 00:27:03,399
Speaker 4: they holds up confidence when your ability you know, you know,

556
00:27:03,520 --> 00:27:06,080
Speaker 4: to repair their car and what happens word of mouth,

557
00:27:06,800 --> 00:27:09,520
Speaker 4: and you get more customers, more clientele, and you know,

558
00:27:10,040 --> 00:27:11,440
Speaker 4: you end up like a Ron Armanian.

559
00:27:12,440 --> 00:27:16,040
Speaker 1: You know, I always, I always, I always go back

560
00:27:16,080 --> 00:27:18,480
Speaker 1: one step further bart And I always say, the smartest

561
00:27:18,480 --> 00:27:21,680
Speaker 1: people I know are mechanics. The guy that walks into

562
00:27:21,680 --> 00:27:23,640
Speaker 1: the family room and sees the chimney and goes, your

563
00:27:23,640 --> 00:27:26,440
Speaker 1: flu is dirty, get it cleaned because they realize there's

564
00:27:26,480 --> 00:27:29,600
Speaker 1: a restriction, and that's you know, it's it's just there's

565
00:27:29,640 --> 00:27:32,520
Speaker 1: just so much common sense and effect in order to

566
00:27:32,520 --> 00:27:34,840
Speaker 1: repair that causes your day to day to make it work.

567
00:27:35,000 --> 00:27:37,200
Speaker 1: Bart Pleasure, I got I gotta run, but hay to

568
00:27:37,240 --> 00:27:39,720
Speaker 1: your daughter and she can pick this up again that

569
00:27:40,040 --> 00:27:41,720
Speaker 1: this will become a podcast. This will be the first

570
00:27:41,720 --> 00:27:45,200
Speaker 1: hour podcast gets posted about two hours after the show

571
00:27:45,240 --> 00:27:47,840
Speaker 1: goes off the air today and she can listen to

572
00:27:47,840 --> 00:27:49,600
Speaker 1: that open maybe you can surprise her with it. And

573
00:27:49,720 --> 00:27:51,320
Speaker 1: if you need anything else, you know where to find me.

574
00:27:51,400 --> 00:27:53,200
Speaker 1: I'm Ron anany and the Car Doctor. I'll be back

575
00:27:53,320 --> 00:28:07,240
Speaker 1: right after this. Don't away, Hey, welcome back. I want

576
00:28:07,240 --> 00:28:09,120
Speaker 1: to name the card Doctor here eight five five five

577
00:28:09,160 --> 00:28:11,960
Speaker 1: six zero nine nine zero zero. Keep in mind cardoctorshow

578
00:28:12,000 --> 00:28:14,840
Speaker 1: dot com for updates, podcast, YouTube, you name it, it's

579
00:28:14,880 --> 00:28:16,400
Speaker 1: there or it's going to be there right now. Let's

580
00:28:16,440 --> 00:28:20,200
Speaker 1: get over and talk to Phil and Vermont thirteen Grand Caravan. Phil,

581
00:28:20,200 --> 00:28:21,800
Speaker 1: Welcome to the Card Doctor, sir. How can I help?

582
00:28:23,560 --> 00:28:23,679
Speaker 4: Hey?

583
00:28:23,840 --> 00:28:24,040
Speaker 5: Ron?

584
00:28:24,160 --> 00:28:24,919
Speaker 9: Howll a you to that bit?

585
00:28:24,960 --> 00:28:25,160
Speaker 4: Sir?

586
00:28:25,240 --> 00:28:25,920
Speaker 1: What's going on?

587
00:28:27,720 --> 00:28:27,960
Speaker 5: Well?

588
00:28:28,600 --> 00:28:30,600
Speaker 9: I had a noise in the bottom end of my

589
00:28:31,359 --> 00:28:34,440
Speaker 9: engine on that van. I brought it up to McGee's

590
00:28:34,480 --> 00:28:37,800
Speaker 9: the Dodge dealership, and they said it was the rocker

591
00:28:37,960 --> 00:28:42,880
Speaker 9: arms and the lifters, so they replaced them. And when

592
00:28:42,920 --> 00:28:45,560
Speaker 9: I got it back, like, I hadn't drove it for

593
00:28:45,560 --> 00:28:47,120
Speaker 9: a couple of days cause my wife picked it up

594
00:28:47,120 --> 00:28:49,360
Speaker 9: because I was working, and then I drove it and

595
00:28:49,480 --> 00:28:52,240
Speaker 9: it was it was a wicked clatter of noise. So

596
00:28:52,280 --> 00:28:54,520
Speaker 9: I called them up and they brought it up, or

597
00:28:54,600 --> 00:28:56,440
Speaker 9: I brought it up and dropped it off, and then

598
00:28:56,520 --> 00:28:59,480
Speaker 9: come to find out it was a flex plate, which

599
00:28:59,520 --> 00:29:02,160
Speaker 9: I think was the problem in the beginning. And then

600
00:29:02,200 --> 00:29:05,200
Speaker 9: when I got that back, now every time I opened

601
00:29:05,280 --> 00:29:08,560
Speaker 9: the door, the rear of de froster comes on. And

602
00:29:08,640 --> 00:29:10,640
Speaker 9: I brought it back up to them and they said

603
00:29:10,640 --> 00:29:12,360
Speaker 9: they checked it all out, because I thought maybe they

604
00:29:12,520 --> 00:29:15,040
Speaker 9: pinched the wire and highness or pulled out a thing.

605
00:29:15,480 --> 00:29:17,920
Speaker 9: And now the door locks in the back as they

606
00:29:18,000 --> 00:29:20,280
Speaker 9: drive along the door of a lock and I'll go,

607
00:29:20,720 --> 00:29:24,080
Speaker 9: h really noisy, and they're driving me nuts.

608
00:29:24,320 --> 00:29:26,000
Speaker 3: Yeah, I don't.

609
00:29:25,840 --> 00:29:27,280
Speaker 4: Know what the heck are they going to said it

610
00:29:27,280 --> 00:29:28,040
Speaker 4: wouldn't show up.

611
00:29:28,000 --> 00:29:30,640
Speaker 1: On the stool, so well, great, okay, and ask them

612
00:29:30,640 --> 00:29:32,880
Speaker 1: how did they fix cars before scan tools were invented?

613
00:29:33,480 --> 00:29:36,000
Speaker 1: Did they use that thing between the R right I

614
00:29:36,160 --> 00:29:38,760
Speaker 1: you know, so listen, Yeah, it could be it could

615
00:29:38,760 --> 00:29:41,680
Speaker 1: be related to something they did, but we've got to

616
00:29:41,680 --> 00:29:43,640
Speaker 1: diagnose it. They've got to diagnose it. They've got to

617
00:29:43,680 --> 00:29:47,080
Speaker 1: accept the fact they they did some work. You know,

618
00:29:47,120 --> 00:29:49,240
Speaker 1: you're always obligated to go back and look over your

619
00:29:49,280 --> 00:29:52,120
Speaker 1: work and then solve the problem as the customer brought in.

620
00:29:52,880 --> 00:29:56,000
Speaker 1: If if you brought that problem in and they hadn't

621
00:29:56,040 --> 00:29:58,000
Speaker 1: done the flex plate, how would they attack it? And

622
00:29:58,000 --> 00:30:01,040
Speaker 1: that that would be my conversation with them. You know,

623
00:30:01,120 --> 00:30:03,960
Speaker 1: I know how I would do it. Because that car

624
00:30:04,000 --> 00:30:06,760
Speaker 1: is so highly computerized. The first thing I would do

625
00:30:06,880 --> 00:30:09,520
Speaker 1: is using a scan tool. Can I talk to the

626
00:30:09,520 --> 00:30:12,800
Speaker 1: components that control the rear defroster or and the door

627
00:30:12,880 --> 00:30:16,160
Speaker 1: lock and whatever else is not working? Can I can

628
00:30:16,200 --> 00:30:19,160
Speaker 1: I buy directionally control it? Which there's things I can

629
00:30:19,200 --> 00:30:21,600
Speaker 1: do through a scan tool depending upon the year of

630
00:30:21,640 --> 00:30:24,200
Speaker 1: the vehicle, you know, Can I do what is allowed

631
00:30:24,240 --> 00:30:27,560
Speaker 1: to be done to that vehicle by scan? If not?

632
00:30:27,840 --> 00:30:30,920
Speaker 1: Why not? All right? If they had if they did

633
00:30:30,920 --> 00:30:33,080
Speaker 1: a flex plate, they either had the engine out or

634
00:30:33,080 --> 00:30:35,520
Speaker 1: the trans out. My guess is they had the trans

635
00:30:35,560 --> 00:30:37,720
Speaker 1: out or both. Maybe they took it out as an

636
00:30:37,760 --> 00:30:44,520
Speaker 1: assembly and what part of the world, right, Well, they

637
00:30:44,600 --> 00:30:46,360
Speaker 1: left it so they left one half or the other

638
00:30:46,440 --> 00:30:48,960
Speaker 1: in the vehicle, but they had a major component out,

639
00:30:49,560 --> 00:30:52,280
Speaker 1: all right. To do a flex plate, you've got to

640
00:30:52,320 --> 00:30:54,080
Speaker 1: split it in half. And whether you take the whole

641
00:30:54,120 --> 00:30:56,040
Speaker 1: thing out and then split it or you know, split

642
00:30:56,080 --> 00:30:59,640
Speaker 1: it in the vehicle. And at that point, yeah, what

643
00:30:59,640 --> 00:31:02,880
Speaker 1: what could they possibly have rubbed touched? You know, it

644
00:31:03,320 --> 00:31:06,640
Speaker 1: just seems awful coincidental, you know, Phil, that that all

645
00:31:06,680 --> 00:31:10,120
Speaker 1: of a sudden, now you've got this issue. And did

646
00:31:10,120 --> 00:31:12,120
Speaker 1: they charge Did they charge it the second time for

647
00:31:12,160 --> 00:31:12,800
Speaker 1: the flex plate?

648
00:31:14,920 --> 00:31:18,080
Speaker 9: Yes, they did. It was the first price was fifty

649
00:31:18,120 --> 00:31:21,400
Speaker 9: one hundred dollars or fifty two hundred. Then the second

650
00:31:21,440 --> 00:31:25,720
Speaker 9: time it was see I forgot, I think it was

651
00:31:25,760 --> 00:31:29,040
Speaker 9: another eighteen hundred dollars. Then when I brought it back

652
00:31:29,080 --> 00:31:32,400
Speaker 9: to check the the wire in, it was another seventy

653
00:31:32,440 --> 00:31:35,640
Speaker 9: seven dollars. So I will never ever go back there

654
00:31:35,680 --> 00:31:37,640
Speaker 9: again because I think the flex plate was a problem

655
00:31:37,680 --> 00:31:38,160
Speaker 9: to begin with.

656
00:31:38,520 --> 00:31:41,280
Speaker 1: It sounds like it to me. Well, it's all it's awful,

657
00:31:41,320 --> 00:31:45,840
Speaker 1: it's awful coincidental, all right, it really is. So at

658
00:31:45,840 --> 00:31:47,600
Speaker 1: this point, if you're not going back to them. You've

659
00:31:47,600 --> 00:31:49,800
Speaker 1: got to find you got to find a diagnostician. First

660
00:31:49,840 --> 00:31:51,960
Speaker 1: thing I want to know, can we talk to the modules?

661
00:31:52,200 --> 00:31:55,920
Speaker 1: All those components you're talking about are controlled by a module.

662
00:31:55,920 --> 00:31:58,920
Speaker 1: They're all controlled on the data bus. Can we can

663
00:31:58,920 --> 00:32:01,800
Speaker 1: we talk to those modules? Do we have clear cut communication?

664
00:32:02,640 --> 00:32:05,520
Speaker 1: All right? If we have clear cut communication and there

665
00:32:05,560 --> 00:32:08,400
Speaker 1: are no fault codes, then we've got to go over wiring.

666
00:32:08,400 --> 00:32:11,240
Speaker 1: And I would sit down and look at critical critical connectors,

667
00:32:11,960 --> 00:32:14,720
Speaker 1: especially anything in the engine compartment that was taken apart

668
00:32:15,800 --> 00:32:19,480
Speaker 1: because wiring was disconnected to pull the trans or the

669
00:32:19,520 --> 00:32:22,840
Speaker 1: engine out, and it's just a simple matter of going

670
00:32:22,880 --> 00:32:24,520
Speaker 1: back over what they found that. If it's not that,

671
00:32:25,360 --> 00:32:28,480
Speaker 1: then my suggestion would be, let's break the circuit in half.

672
00:32:28,600 --> 00:32:31,920
Speaker 1: Find the middle of the electrical circuit disconnected there. Can

673
00:32:31,960 --> 00:32:34,320
Speaker 1: they get the system to operate up to that point

674
00:32:34,360 --> 00:32:38,280
Speaker 1: correctly by placing perhaps a bulb in the circuit. Can

675
00:32:38,320 --> 00:32:39,800
Speaker 1: we turn the bulb on and off for the rear

676
00:32:39,840 --> 00:32:41,680
Speaker 1: to frost? You know what I'm saying. So instead of

677
00:32:41,720 --> 00:32:44,160
Speaker 1: the red defrost you're coming on, the bulbull light up,

678
00:32:44,360 --> 00:32:47,160
Speaker 1: we'd put some kind of electrical load in it. And

679
00:32:47,440 --> 00:32:49,560
Speaker 1: you know, same for the door lock. Although the door

680
00:32:49,600 --> 00:32:52,560
Speaker 1: lock sounds like you're describing a bad actuate or something

681
00:32:52,560 --> 00:32:56,240
Speaker 1: that the gear is stripped on on the inside. But again,

682
00:32:56,840 --> 00:33:01,240
Speaker 1: you know it's coincidental. It's subjective this point. So have

683
00:33:01,320 --> 00:33:02,720
Speaker 1: you talked to the service manager yet?

684
00:33:02,760 --> 00:33:03,040
Speaker 4: Phil?

685
00:33:04,920 --> 00:33:05,080
Speaker 1: Oh?

686
00:33:05,200 --> 00:33:05,959
Speaker 9: Several times?

687
00:33:06,000 --> 00:33:08,400
Speaker 1: Okay, I think it's time. I think it's time to

688
00:33:08,440 --> 00:33:11,520
Speaker 1: have a heart to heart. You know.

689
00:33:11,640 --> 00:33:13,640
Speaker 9: Does that sound we're getting expensive to you?

690
00:33:13,720 --> 00:33:15,040
Speaker 4: About fifty two.

691
00:33:15,280 --> 00:33:18,200
Speaker 9: Dollars for the four cams and the lifters.

692
00:33:18,360 --> 00:33:20,920
Speaker 1: No, that's engine work. That's engine work. Hey, Phil, I

693
00:33:20,920 --> 00:33:22,960
Speaker 1: gotta go, stay stay tight, stay right where you are,

694
00:33:22,960 --> 00:33:24,400
Speaker 1: a Phil. I'll come back to you. All right, I'm

695
00:33:24,440 --> 00:33:25,960
Speaker 1: running any of the car. Doctor, Let's pull over and

696
00:33:25,960 --> 00:33:38,160
Speaker 1: take a pause. Don't go away. Welcome back running in

697
00:33:38,200 --> 00:33:41,880
Speaker 1: the car, doctor, Phil. You're still there? Yes, okay, I

698
00:33:41,880 --> 00:33:44,200
Speaker 1: got a quick minute, so listen to me. Fifty one

699
00:33:44,600 --> 00:33:47,520
Speaker 1: bucks five grand to do engine work is not unusual.

700
00:33:47,560 --> 00:33:52,720
Speaker 1: Today engine work has gotten ridiculously expensive. My only question

701
00:33:52,760 --> 00:33:54,760
Speaker 1: would have been what would have cost? What would have

702
00:33:54,880 --> 00:33:57,840
Speaker 1: cost to put a reman engine in it? Simply because

703
00:33:57,880 --> 00:33:59,720
Speaker 1: you now have a front, you now have a fresh

704
00:33:59,760 --> 00:34:04,040
Speaker 1: top bend versus uh, you know, a ten year old

705
00:34:04,040 --> 00:34:06,240
Speaker 1: bottom into the engine you were going to say something quick.

706
00:34:08,000 --> 00:34:12,120
Speaker 9: No, that was my thoughts, exactly right, and he he

707
00:34:12,200 --> 00:34:13,879
Speaker 9: never suggested that in the first place.

708
00:34:13,960 --> 00:34:15,520
Speaker 1: Right, But I would, I would, I would, I would

709
00:34:15,520 --> 00:34:18,680
Speaker 1: always I always ask that question. Engine work has just

710
00:34:19,480 --> 00:34:22,600
Speaker 1: it's it's it's a real problem. Number one. Number two.

711
00:34:22,840 --> 00:34:25,160
Speaker 1: Go back and look at the invoices, the invoice for

712
00:34:25,239 --> 00:34:28,320
Speaker 1: the headwork, the invoice for the flex plate, the invoice

713
00:34:28,320 --> 00:34:31,839
Speaker 1: for the wiring inspection. Did they have the same technician?

714
00:34:32,320 --> 00:34:34,960
Speaker 1: Look the work over that started working on the car

715
00:34:35,080 --> 00:34:38,520
Speaker 1: from the beginning. Very important because technician A knows what

716
00:34:38,560 --> 00:34:40,839
Speaker 1: he did. Technician BE doesn't know what technician A did

717
00:34:40,920 --> 00:34:43,480
Speaker 1: or touched, and technician CEE he's just going by the

718
00:34:43,480 --> 00:34:45,719
Speaker 1: book and maybe not looking hard enough. So got to

719
00:34:45,760 --> 00:34:47,359
Speaker 1: go back and talk to them. I think that car

720
00:34:47,400 --> 00:34:49,160
Speaker 1: can be fixed. It's just a matter if somebody's got

721
00:34:49,200 --> 00:34:51,000
Speaker 1: to have some due diligence. I'm on an ady in

722
00:34:51,040 --> 00:34:53,759
Speaker 1: the car doctor till the next time. Good mechanics aren't expensive,

723
00:34:53,880 --> 00:34:55,040
Speaker 1: they're priceless.

724
00:34:55,080 --> 00:34:55,400
Speaker 4: See you

725
00:35:04,440 --> 00:35:07,840
Speaker 3: S