WEBVTT - Someone Think of the Children

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<v Speaker 1>Welcome to Tech Stuff, a production from I Heart Radio.

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<v Speaker 1>Hey there, and welcome to tech Stuff. I'm your host,

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<v Speaker 1>Jonathan Strickland. I'm an executive producer with I Heart Radio

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<v Speaker 1>and I love all things tech. And on Monday's episode,

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<v Speaker 1>I looked at the topic of privacy or privacy and

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<v Speaker 1>the Internet and how companies collect and use private information. Essentially,

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<v Speaker 1>the point of that episode was to show how in

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<v Speaker 1>the era of big data, practically everything we do generates

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<v Speaker 1>at least a data point that goes into a constantly

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<v Speaker 1>more detailed depiction of who we are, digitally speaking, and

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<v Speaker 1>that numerous companies are profiting off that information. And sometimes

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<v Speaker 1>it means we as individuals actually see some sort of

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<v Speaker 1>benefit from that, right like targeted personalized experien ins can

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<v Speaker 1>be a benefit, but sometimes it really just means we're

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<v Speaker 1>being exploited in some way. Now, you could say that

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<v Speaker 1>for adults, this is just the price you pay to

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<v Speaker 1>be a modern citizen of our digital world, particularly when

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<v Speaker 1>it involves joining various online platforms and services that include

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<v Speaker 1>statements that explain that the service is going to collect, share,

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<v Speaker 1>and leverage data from users. And you could argue, hey,

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<v Speaker 1>you agreed to do this when you signed up for

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<v Speaker 1>an account, even if you didn't bother reading the fine print. However,

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<v Speaker 1>it is a different matter entirely when it comes to kids.

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<v Speaker 1>Kids don't have the awareness of what it means to

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<v Speaker 1>share information about themselves. They don't understand the potential consequences.

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<v Speaker 1>So it wouldn't be ethical to convince a kid to

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<v Speaker 1>sign any sort of binding agreement without that kid's parent

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<v Speaker 1>or guardian present and consenting to it. And so when

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<v Speaker 1>it comes to the privacy of kids, things take a

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<v Speaker 1>pretty serious turn. In the United States. That includes the

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<v Speaker 1>passing of a law in nine called the Children's Online

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<v Speaker 1>Privacy Protection Act or KAPPA CEO p p A. Today,

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<v Speaker 1>I want to explore what prompted the drafting and passage

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<v Speaker 1>of KAPPA, and some cases in which companies have been

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<v Speaker 1>found guilty of failing to comply with the rules of KAPPA,

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<v Speaker 1>and how that has affected content on the Internet in general.

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<v Speaker 1>Generally speaking, when it comes to technology and the law,

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<v Speaker 1>there is a lot of opportunity for messiness. Technology advances

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<v Speaker 1>at a far faster pace than what we see in

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<v Speaker 1>the legal world. Heck, the folks who draft legislation tend

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<v Speaker 1>to be let's say a bit on the older side,

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<v Speaker 1>which can also mean that they can sometimes be a

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<v Speaker 1>little bit out of touch when it comes to modern technology.

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<v Speaker 1>And we see this all the time with politicians just

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<v Speaker 1>struggling to understand the scope and the effect of technology

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<v Speaker 1>while simultaneously trying to draft legislation that in some way

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<v Speaker 1>intersects with technology. It doesn't always go well, and often

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<v Speaker 1>this means there's a figurative disconnect between the law and

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<v Speaker 1>the tech, and that can lead to unintended consequences. At

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<v Speaker 1>the same time, we can see the clear need for legislation,

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<v Speaker 1>at least in some cases. The fact that there aren't

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<v Speaker 1>hard and fast legal protections for online privacy in general

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<v Speaker 1>has led us to this condition in the United States

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<v Speaker 1>in which our data becomes digital currency. Only it's currency

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<v Speaker 1>that we the generators, the people that are making that data.

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<v Speaker 1>We don't get to profit off of that, at least

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<v Speaker 1>not you know, directly. Other people and companies are making

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<v Speaker 1>billions of dollars off the data that we create, which

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<v Speaker 1>doesn't seem terribly fair, does it That we're not compensated

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<v Speaker 1>for generating all this information. Our compensation tends to be

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<v Speaker 1>the use of a service or platform. Anyway, My point

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<v Speaker 1>is we can have situations in which we need legislation,

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<v Speaker 1>and yet we can also have those situations where the

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<v Speaker 1>laws we get may not measure up to what we

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<v Speaker 1>actually need. So let's take a look at Kappa and

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<v Speaker 1>figure out if it does what it's supposed to do. Now,

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<v Speaker 1>of course, this means we also have to look at

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<v Speaker 1>some history, and a predecessor to Kappa is an industry

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<v Speaker 1>organization called the Children's Advertising Revenue Unit or caru CE

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<v Speaker 1>a are you, that formed in nineteen seventy four out

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<v Speaker 1>of the Better Business Bureau here in the United States. Now, traditionally,

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<v Speaker 1>marketing targeted adults, right, there was adults that heard all

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<v Speaker 1>the different ads, But by the nineteen seventies, television programs

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<v Speaker 1>that were aimed specifically at kids were really becoming a

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<v Speaker 1>regular thing. And if the audience for those shows were kids, well,

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<v Speaker 1>that meant that the ads that were being displayed during

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<v Speaker 1>those shows were also being directed towards kids, and that

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<v Speaker 1>meant marketers had to craft ads that would appeal to

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<v Speaker 1>kids potentially so that those kids would go and then

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<v Speaker 1>convince their parents to buy whatever stuff they were seeing

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<v Speaker 1>on television, whether it was a toy or a serial

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<v Speaker 1>or whatever. But again, this brings up some pretty tough

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<v Speaker 1>ethical questions. How do you market to kids who aren't

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<v Speaker 1>old enough to make decisions for themselves? Rather than risk

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<v Speaker 1>having the government step in and get involved. The television

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<v Speaker 1>and advertising industries saw the wisdom in a self regulating body,

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<v Speaker 1>and CARU created some basic core principles which would also

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<v Speaker 1>become important for Kappa. The guidelines that CARU essentially set

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<v Speaker 1>they say stuff like kids may not be aware that

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<v Speaker 1>they're even being advertised too, and they might have limited

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<v Speaker 1>experience with the persuasive nature of advertising. So therefore, advertisers

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<v Speaker 1>need to show a special responsibility when they are marketing

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<v Speaker 1>towards kids. And as someone who grew up in the

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<v Speaker 1>seventies and eighties, I can tell you that it could

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<v Speaker 1>get pretty tricky to separate the ads from the content

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<v Speaker 1>back in those days, partly because a lot of the

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<v Speaker 1>shows geared towards kids were really nothing more than, you know,

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<v Speaker 1>grandiose commercials for lines of toys and stuff. I'm looking

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<v Speaker 1>at you, Transformers and g I Joe and he Man.

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<v Speaker 1>The guideline stress the advertisers need to be substantive in

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<v Speaker 1>their claims when it comes to ads directed at kids. So,

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<v Speaker 1>in other words, ads should not give kids the idea

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<v Speaker 1>that they'd be able to do stuff with a product

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<v Speaker 1>that just isn't possible, you know, like buying a he

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<v Speaker 1>Man plastic sword, and that if you just say, by

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<v Speaker 1>the power of Gray Skull, I have the power, you

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<v Speaker 1>will somehow magically get a page boy haircut and giant muscles.

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<v Speaker 1>I can tell you from personal experience that's just not

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<v Speaker 1>the case. Other guidelines say that advertisers should not advertise

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<v Speaker 1>products or services that are not appropriate for kids two kids,

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<v Speaker 1>So you shouldn't be getting like ads for car dealerships

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<v Speaker 1>in the middle of your Saturday morning cartoon block or

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<v Speaker 1>something like that, and that adds should include a diverse

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<v Speaker 1>representation within them. They shouldn't all be the same ethnicity.

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<v Speaker 1>And that also adds should reinforce positive social interactions, like

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<v Speaker 1>being honest in such In other words, the idea was, yeah,

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<v Speaker 1>we're gonna allow for advertising to kids, but let's do

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<v Speaker 1>it in a way where at least it seems like

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<v Speaker 1>it's wholesome. Now, I think it's fair to say that

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<v Speaker 1>these guidelines, which would again go on to inform the

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<v Speaker 1>rules for Kappa, weren't the product of necessarily a sincere

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<v Speaker 1>concern for children so much as it was an effort

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<v Speaker 1>to head the government off at the past. And I

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<v Speaker 1>say this as someone who has studied advertising and marketing

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<v Speaker 1>a little bit, and I walked away with a distinct

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<v Speaker 1>impression that ethics are you know, that's mostly something that

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<v Speaker 1>happens to other industries compared to marketing and advertising. Sometimes

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<v Speaker 1>ethics were seen as something of a drawback in that field,

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<v Speaker 1>particularly if you study the advertising of the fifties and

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<v Speaker 1>sixties the stuff. You should know. Guys have done episodes

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<v Speaker 1>on advertising from that era, and those episodes are phenomenal

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<v Speaker 1>and they really detail how sleazy that world could be.

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<v Speaker 1>And while that kind of foolishness might be aimed at

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<v Speaker 1>adults without much of a blink of an eye, the

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<v Speaker 1>story is different when there are kids involved. That being said,

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<v Speaker 1>Cairo takes the issue of advertising to kids in a

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<v Speaker 1>responsible way as a serious thing, because, again, if the

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<v Speaker 1>organization fails in this regard, if the industry starts to

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<v Speaker 1>fall short, the government is going to step in. There

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<v Speaker 1>will be a a strong position from the citizens for

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<v Speaker 1>the government to step in and do something about it.

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<v Speaker 1>And like many industries, the advertising world is not super

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<v Speaker 1>keen on the idea of regulation. But let's move forward.

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<v Speaker 1>So while you might look back on the children's programming

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<v Speaker 1>and advertising from the eighties and into the nineties and say, huh,

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<v Speaker 1>it seems like those guidelines were pretty lucy goosey, and

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<v Speaker 1>that a lot of a lot of programming may not

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<v Speaker 1>have followed it all that closely, the fact was that

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<v Speaker 1>Cairo was in charge of making sure things didn't go

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<v Speaker 1>too far astray in the United States, and then in

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<v Speaker 1>the early nineties, the mainstream public became aware of this

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<v Speaker 1>thing called the Internet. Now, those of you who have

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<v Speaker 1>listened to this show for a long time, or those

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<v Speaker 1>of you who have studied the Internet, know that the

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<v Speaker 1>Internet and its predecessors like our ponnet have actually been

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<v Speaker 1>around for a really long time. But outside of a

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<v Speaker 1>RelA tive ly small population of researchers and students and

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<v Speaker 1>government officials, hardly anyone knew anything about it. And that

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<v Speaker 1>changed with the launch and evolution of the Worldwide Web.

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<v Speaker 1>The Web was a much more user friendly and intuitive

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<v Speaker 1>way to access the Internet. The adoption of the Web

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<v Speaker 1>by the mainstream didn't happen overnight, but without the Web,

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<v Speaker 1>I think it's pretty safe to say that the general

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<v Speaker 1>awareness about the Internet in general h and what you

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<v Speaker 1>could do with it would have lagged behind by several

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<v Speaker 1>years at the least. Anyway, once websites started to really

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<v Speaker 1>be a thing, and once companies began to kind of

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<v Speaker 1>cautiously dip their corporate toe in the web and see

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<v Speaker 1>how they might conduct commerce and further, how they might

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<v Speaker 1>advertise to people online, CARU really began to get a

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<v Speaker 1>bit proactive in the online space. There was a legitimate

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<v Speaker 1>concern that one of the things that makes the web great,

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<v Speaker 1>that being that it's easy to access stuff if you

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<v Speaker 1>just have a browser, uh, internet connection and some basic

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<v Speaker 1>web skills, that also makes the web a potential pitfall

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<v Speaker 1>when it comes to how children access and process information. Moreover,

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<v Speaker 1>as I mentioned in Monday's episode, it didn't take very

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<v Speaker 1>long at all for companies to use the Internet in

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<v Speaker 1>order to start gathering information about users in order to

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<v Speaker 1>advertise to them more effectively, And it wasn't long at

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<v Speaker 1>all before companies began to build out databases of user information.

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<v Speaker 1>And while you might make the argument that a mature adult,

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<v Speaker 1>or you know, at least someone who's of an adult

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<v Speaker 1>age has the wherewithal to sign over their right to

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<v Speaker 1>privacy with an understanding of what that actually means. The

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<v Speaker 1>saint can't be said of kids, and thus CARU focused

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<v Speaker 1>on how various sites and services would gather and use

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<v Speaker 1>information online when it came to the information of children.

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<v Speaker 1>In nine CARU published a new set of guidelines called

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<v Speaker 1>Interactive Electronic Media. This was in an effort to get

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<v Speaker 1>ahead of issues that were starting to pop up thanks

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<v Speaker 1>to the web. The goal was to create new guidelines

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<v Speaker 1>for the online space that would protect the privacy of

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<v Speaker 1>those under the age of thirteen, which was kind of

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<v Speaker 1>an arbitrary age picked it. It reflected the ages that

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<v Speaker 1>CARU was focused on as part of advertising in general,

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<v Speaker 1>and it was easy to see the need for this

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<v Speaker 1>approach because even as early as nineteen there were companies

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<v Speaker 1>that were advertising to kids online and they weren't necessarily

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<v Speaker 1>following the CARU guidelines that had been in place for

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<v Speaker 1>like television advertising. Plus, there was the issue of companies

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<v Speaker 1>collecting information about these young consumers without parental consent. The

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<v Speaker 1>canary in the coal mine for this issue turned out

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<v Speaker 1>to be a website called kids Calm, which, as the

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<v Speaker 1>name implies, was a child focused site. Kids Calm used

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<v Speaker 1>tools like register straation forms, pen Pal programs, and contest

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<v Speaker 1>entries to gather information about their users, that is, kids

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<v Speaker 1>who are visiting the site, and hey, this is a

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<v Speaker 1>good time to remind you that if you happen to

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<v Speaker 1>be entering a sweepstakes or contest online or even offline,

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<v Speaker 1>what you're really doing is you're handing over your information

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<v Speaker 1>to some third party, and you can bet that information

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<v Speaker 1>is going to be used in some way. It may

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<v Speaker 1>be used directly by the entity you hand it to.

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<v Speaker 1>So it may be that, for example, it's a magazine

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<v Speaker 1>publisher and you filled out this information. Well, now the

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<v Speaker 1>magazine publisher is going to market other magazines directly to you.

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<v Speaker 1>Or it might mean that your information gets put into

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<v Speaker 1>a database that other companies can pay to access, or

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<v Speaker 1>it could be a combination of the two. Anyway, kids

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<v Speaker 1>Calm was doing this, but the big problem was that

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<v Speaker 1>a lot of kids Calm users were you know kids.

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<v Speaker 1>The FTC investigated Kids Come after receiving a complaint letter

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<v Speaker 1>about the site from the Center of Media Education. The

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<v Speaker 1>FTC found kids Come in violation of several FTC rules

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<v Speaker 1>with regard to the collection and sharing of data, and

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<v Speaker 1>it had turned out that kids Come was in fact

0:14:16.320 --> 0:14:20.280
<v Speaker 1>sharing a database of user information with third parties. On

0:14:20.320 --> 0:14:23.680
<v Speaker 1>the bright side, the data was an aggregate, so it

0:14:23.800 --> 0:14:28.160
<v Speaker 1>was not formatted to reveal personal information unique to individuals.

0:14:28.520 --> 0:14:31.600
<v Speaker 1>It was more inaggregate. It was all collected so that

0:14:31.640 --> 0:14:35.320
<v Speaker 1>there was no personally identifiable people in there. It could

0:14:35.320 --> 0:14:38.400
<v Speaker 1>have been worse, is what I'm saying. Kids Come agreed

0:14:38.440 --> 0:14:40.960
<v Speaker 1>to change its ways and to conform to the rules,

0:14:41.480 --> 0:14:44.640
<v Speaker 1>and that site stuck around till two thousand nineteen. But

0:14:44.680 --> 0:14:47.520
<v Speaker 1>the case of kids Come laid bare the potential dangers

0:14:47.560 --> 0:14:51.040
<v Speaker 1>of data collection when it comes to young kids. This

0:14:51.080 --> 0:14:53.320
<v Speaker 1>matter was seen as a serious one and it led

0:14:53.360 --> 0:14:56.800
<v Speaker 1>to the Federal Trade Commission or FTC, to draft the

0:14:56.920 --> 0:15:00.920
<v Speaker 1>Children's Online Privacy Protection Act KAPPA, and again that was

0:15:00.960 --> 0:15:06.360
<v Speaker 1>passed into law. In that law used CARUS Interactive Electronic

0:15:06.480 --> 0:15:10.600
<v Speaker 1>Media Guidelines as a foundation. The law applies to websites

0:15:10.640 --> 0:15:14.240
<v Speaker 1>and service operators that either directly target children for the

0:15:14.280 --> 0:15:18.560
<v Speaker 1>purposes to collect, use, or disclose personal information of those children,

0:15:19.280 --> 0:15:23.479
<v Speaker 1>or that have actual knowledge that those sites and services

0:15:23.520 --> 0:15:25.600
<v Speaker 1>are in the process of doing whatever it is they

0:15:25.640 --> 0:15:30.160
<v Speaker 1>are doing, also collecting, using, or disclosing children's personal information. So,

0:15:30.200 --> 0:15:33.440
<v Speaker 1>in other words, whether a company is setting out explicitly

0:15:33.600 --> 0:15:38.120
<v Speaker 1>to collect information about specific kids or that just happens

0:15:38.160 --> 0:15:40.680
<v Speaker 1>to be a byproduct of whatever the company is doing,

0:15:41.280 --> 0:15:44.920
<v Speaker 1>these laws have to apply to those types of entities.

0:15:45.520 --> 0:15:47.920
<v Speaker 1>But as we'll see, this approach is not quite as

0:15:48.000 --> 0:15:51.200
<v Speaker 1>black and white as it sounds. We're gonna take a

0:15:51.240 --> 0:16:01.560
<v Speaker 1>quick break and we'll be right back. Okay, So I

0:16:01.600 --> 0:16:05.000
<v Speaker 1>want to clarify something I said before the break, which

0:16:05.040 --> 0:16:08.680
<v Speaker 1>is how the law applies to sites and services online. Now, Essentially,

0:16:08.720 --> 0:16:12.240
<v Speaker 1>an Internet based entity would need to follow COPPA if

0:16:12.320 --> 0:16:16.800
<v Speaker 1>that entities service was targeting those under thirteen and also

0:16:16.880 --> 0:16:21.400
<v Speaker 1>collecting personal information about those users, or allows a third

0:16:21.440 --> 0:16:24.880
<v Speaker 1>party to collect information about those users, like an advertiser,

0:16:25.520 --> 0:16:28.160
<v Speaker 1>or if the entity runs some sort of ad network

0:16:28.280 --> 0:16:32.040
<v Speaker 1>or uses plug ins that also collect information, such as

0:16:32.120 --> 0:16:36.960
<v Speaker 1>like the Honey extension, that one collects personal information, and

0:16:37.240 --> 0:16:42.200
<v Speaker 1>if Honey knows for a fact that among the users

0:16:42.440 --> 0:16:46.400
<v Speaker 1>of its service there are children under the age of thirteen,

0:16:47.040 --> 0:16:50.360
<v Speaker 1>it has to comply with KAPPA. So, in other words,

0:16:50.520 --> 0:16:52.760
<v Speaker 1>if you know for a fact that the information you

0:16:52.800 --> 0:16:58.960
<v Speaker 1>are collecting includes information from kids, KAPPA applies. Third if

0:16:59.000 --> 0:17:01.920
<v Speaker 1>your site or service aims for a general audience, but

0:17:02.040 --> 0:17:04.520
<v Speaker 1>you happen to know that within that general audience there

0:17:04.520 --> 0:17:06.920
<v Speaker 1>are people under the age of thirteen, and you are

0:17:07.000 --> 0:17:11.600
<v Speaker 1>gathering information on your audience. Kappa applies and see as

0:17:11.680 --> 0:17:14.160
<v Speaker 1>kind of at the heart of what would cause issues

0:17:14.160 --> 0:17:17.880
<v Speaker 1>for content creators on YouTube. There are channels that clearly

0:17:17.960 --> 0:17:21.600
<v Speaker 1>target younger audiences, and there are some that, based on

0:17:21.640 --> 0:17:26.120
<v Speaker 1>the nature of their content, clearly aren't meant for younger audiences.

0:17:26.840 --> 0:17:29.760
<v Speaker 1>But there are tons of channels where it hits this

0:17:29.880 --> 0:17:33.240
<v Speaker 1>kind of gray area in which it might seem at

0:17:33.240 --> 0:17:36.480
<v Speaker 1>a casual glance to be aimed at a younger viewer group,

0:17:37.040 --> 0:17:40.280
<v Speaker 1>but in fact the channel contains content that is not

0:17:40.480 --> 0:17:43.520
<v Speaker 1>appropriate for kids. And this gets into a bunch of

0:17:43.520 --> 0:17:46.359
<v Speaker 1>tangential matters that open up so many kinds of worms

0:17:46.359 --> 0:17:48.879
<v Speaker 1>that I'm just gonna touch on it here. We're not

0:17:48.920 --> 0:17:51.520
<v Speaker 1>going to dive into it. That would be an entirely

0:17:52.040 --> 0:17:54.800
<v Speaker 1>separate episode. So what I mean by all this is

0:17:54.840 --> 0:17:58.320
<v Speaker 1>that there are some forms of media that traditionally people

0:17:58.400 --> 0:18:02.399
<v Speaker 1>associate with chill rans media. So I'm thinking about stuff

0:18:02.440 --> 0:18:07.440
<v Speaker 1>like puppets or animation or video games, and yeah, I'm

0:18:07.480 --> 0:18:09.879
<v Speaker 1>sure most of y'all listening to this can think of

0:18:09.960 --> 0:18:13.560
<v Speaker 1>plenty of examples of those forms of entertainment that are

0:18:13.960 --> 0:18:20.000
<v Speaker 1>definitely and definitively not for kids, like the Broadway show

0:18:20.040 --> 0:18:24.760
<v Speaker 1>Avenue Q that features puppets, but that show ain't for kids. Uh.

0:18:24.800 --> 0:18:28.639
<v Speaker 1>There are lots of different animated series like anime that

0:18:28.840 --> 0:18:32.400
<v Speaker 1>are far too sophisticated and contain content that would not

0:18:32.480 --> 0:18:35.560
<v Speaker 1>be appropriate for children, might disturb them and upset them,

0:18:35.560 --> 0:18:38.359
<v Speaker 1>and it's just not meant for younger viewers. And of course,

0:18:38.400 --> 0:18:41.560
<v Speaker 1>we also know that the idea that video games are

0:18:41.560 --> 0:18:45.359
<v Speaker 1>for kids is really an outdated concept. I mean, nearly

0:18:45.560 --> 0:18:49.840
<v Speaker 1>forty of the video game playing population is between the

0:18:49.880 --> 0:18:54.000
<v Speaker 1>age of eighteen and thirty four. Another significant percentage is

0:18:54.040 --> 0:18:57.560
<v Speaker 1>over the age of sixty five, So when you look

0:18:57.600 --> 0:19:01.000
<v Speaker 1>at it, kids make up a minority of the people

0:19:01.000 --> 0:19:02.840
<v Speaker 1>who are playing video games, and yet we still have

0:19:02.920 --> 0:19:06.560
<v Speaker 1>this association that video games are for kids. But the

0:19:06.600 --> 0:19:09.720
<v Speaker 1>fact that these types of entertainment have this traditional association

0:19:09.760 --> 0:19:12.960
<v Speaker 1>with children's media is an ongoing issue that I'm sure

0:19:12.960 --> 0:19:17.359
<v Speaker 1>we're gonna loop back into before the end of this podcast. Anyway,

0:19:17.760 --> 0:19:21.760
<v Speaker 1>Kappa passes in and while I've talked about who is

0:19:21.800 --> 0:19:24.760
<v Speaker 1>subject to KAPPA. I haven't really covered the actual rules yet,

0:19:25.119 --> 0:19:27.480
<v Speaker 1>so we're gonna go over those. And these rules come

0:19:27.600 --> 0:19:32.040
<v Speaker 1>straight from the f TCS website on Kappa. Those entities

0:19:32.040 --> 0:19:35.760
<v Speaker 1>that are subject to Kappa must and I quote, post

0:19:35.840 --> 0:19:40.840
<v Speaker 1>a clear and comprehensive online privacy policy describing their information practices.

0:19:40.840 --> 0:19:45.600
<v Speaker 1>For personal information collected online from children, they must provide

0:19:45.640 --> 0:19:50.439
<v Speaker 1>direct notice to parents and obtain verifiable parental consent with

0:19:50.640 --> 0:19:56.119
<v Speaker 1>limited exceptions, before collecting personal information online from children. They

0:19:56.200 --> 0:19:59.399
<v Speaker 1>must give parents the choice of consenting to the operator's

0:19:59.440 --> 0:20:03.080
<v Speaker 1>collection and internal use of a child's information, but prohibiting

0:20:03.119 --> 0:20:06.880
<v Speaker 1>the operator from disclosing that information to third parties, unless

0:20:06.960 --> 0:20:10.080
<v Speaker 1>disclosure is integral to the site or service, in which

0:20:10.080 --> 0:20:14.119
<v Speaker 1>case this must be made clear to parents. They must

0:20:14.160 --> 0:20:18.000
<v Speaker 1>provide parents access to their child's personal information to review

0:20:18.200 --> 0:20:22.120
<v Speaker 1>and or have the information deleted. They must give parents

0:20:22.160 --> 0:20:26.000
<v Speaker 1>the opportunity to prevent further use or online collection of

0:20:26.000 --> 0:20:30.960
<v Speaker 1>a child's personal information. They must maintain the confidentiality, security,

0:20:31.040 --> 0:20:35.120
<v Speaker 1>and integrity of information they collect from children, including by

0:20:35.160 --> 0:20:39.120
<v Speaker 1>taking reasonable steps to release such information only to parties

0:20:39.160 --> 0:20:44.000
<v Speaker 1>capable of maintaining its confidentiality and security. They must retain

0:20:44.080 --> 0:20:47.320
<v Speaker 1>personal information collected online from a child for only as

0:20:47.359 --> 0:20:51.000
<v Speaker 1>long as is necessary to fulfill the purpose for which

0:20:51.080 --> 0:20:55.040
<v Speaker 1>it was collected, and delete the information using reasonable measures

0:20:55.040 --> 0:20:59.600
<v Speaker 1>to protect against its unauthorized access or use. And they

0:20:59.680 --> 0:21:03.800
<v Speaker 1>must uh not condition a child's participation in an online

0:21:03.800 --> 0:21:07.120
<v Speaker 1>activity on the child providing more information than is reasonably

0:21:07.160 --> 0:21:10.840
<v Speaker 1>necessary to participate in that activity. So what that last

0:21:10.840 --> 0:21:12.720
<v Speaker 1>one means, by the way end quote, what that last

0:21:12.720 --> 0:21:15.200
<v Speaker 1>one means is that you can't require kids to fill

0:21:15.240 --> 0:21:19.400
<v Speaker 1>out like a lengthy online form with stuff like their

0:21:19.440 --> 0:21:22.120
<v Speaker 1>full name and home address and phone number and email

0:21:22.560 --> 0:21:25.200
<v Speaker 1>just so that they can play a game, because it's

0:21:25.240 --> 0:21:27.560
<v Speaker 1>not necessary to have that information in order for the

0:21:27.600 --> 0:21:30.120
<v Speaker 1>kid to play a game. That's what that last one means.

0:21:31.000 --> 0:21:34.639
<v Speaker 1>The FTC also goes on to define what constitutes personal information,

0:21:35.080 --> 0:21:39.600
<v Speaker 1>so specifically, the FTC when they say personal information, they

0:21:39.680 --> 0:21:42.639
<v Speaker 1>mean the first and last name of a person, their

0:21:42.680 --> 0:21:46.080
<v Speaker 1>home or address including street name and town or city,

0:21:46.560 --> 0:21:50.960
<v Speaker 1>their online contact information, their screen name or handle that

0:21:51.040 --> 0:21:55.480
<v Speaker 1>can serve as online contact information on certain services and platforms.

0:21:56.119 --> 0:22:00.000
<v Speaker 1>A telephone number counts as personal information, social security numb

0:22:00.160 --> 0:22:04.520
<v Speaker 1>or a persistent identifier that indicates a specific user across

0:22:04.600 --> 0:22:08.240
<v Speaker 1>different user sessions and different sites and services. So this

0:22:08.320 --> 0:22:11.439
<v Speaker 1>is something that would be unique to each person, but

0:22:11.600 --> 0:22:15.480
<v Speaker 1>not something that they would have necessarily provided to the service.

0:22:15.560 --> 0:22:18.719
<v Speaker 1>The service provides this to the person. So let's say

0:22:18.880 --> 0:22:21.480
<v Speaker 1>I'm the third person to ever sign up for Facebook,

0:22:21.480 --> 0:22:26.880
<v Speaker 1>and Facebook assigns me user number zero zero zero zero, etcetera, etcetera. Three,

0:22:27.080 --> 0:22:30.359
<v Speaker 1>that's my personal identifier. It's unique to me. It means

0:22:30.359 --> 0:22:33.879
<v Speaker 1>Facebook can track me and my my activities. That's the

0:22:33.920 --> 0:22:35.840
<v Speaker 1>kind of thing they're talking about there. That counts as

0:22:35.880 --> 0:22:39.600
<v Speaker 1>personal information, even though it's something that the site assigns

0:22:39.600 --> 0:22:42.320
<v Speaker 1>to the person, not something that the person gives to

0:22:42.400 --> 0:22:45.960
<v Speaker 1>the site. It also includes any file that has the

0:22:46.040 --> 0:22:48.720
<v Speaker 1>child's image or voice in it, so any sort of

0:22:48.800 --> 0:22:52.680
<v Speaker 1>video file or image file or audio file. It also

0:22:52.720 --> 0:22:56.320
<v Speaker 1>includes geolocation data that can target where the child is,

0:22:56.400 --> 0:23:00.560
<v Speaker 1>including like a street uh. It includes information collected by

0:23:00.600 --> 0:23:04.360
<v Speaker 1>the service from the child or child's parents that complements

0:23:04.400 --> 0:23:07.439
<v Speaker 1>the other types of information mentioned. So that's like the

0:23:07.560 --> 0:23:11.359
<v Speaker 1>registration forms and stuff I was talking about, and some

0:23:11.440 --> 0:23:15.399
<v Speaker 1>of these types of personal identification subsets, such as that

0:23:15.480 --> 0:23:19.120
<v Speaker 1>geolocation data, those were not part of Kappa originally back

0:23:19.160 --> 0:23:23.240
<v Speaker 1>in n and ninety six, geolocation wasn't much of a

0:23:23.320 --> 0:23:26.879
<v Speaker 1>thing because we were still waiting for GPS to be

0:23:26.960 --> 0:23:29.440
<v Speaker 1>kind of opened up to the general public. It was

0:23:29.480 --> 0:23:33.200
<v Speaker 1>still very much a military centered thing, and we were

0:23:33.240 --> 0:23:35.359
<v Speaker 1>just in the very early days of having that change.

0:23:35.840 --> 0:23:40.840
<v Speaker 1>But in the FTC expanded KAPPA a bit, given that,

0:23:41.040 --> 0:23:44.639
<v Speaker 1>you know, tech like smartphones had really created a new

0:23:44.840 --> 0:23:47.720
<v Speaker 1>way to collect data and new types of data that

0:23:47.800 --> 0:23:51.560
<v Speaker 1>could be useful to collect. So that's when we started

0:23:51.560 --> 0:23:53.199
<v Speaker 1>to see some of those other things add it in,

0:23:53.280 --> 0:23:57.840
<v Speaker 1>like geolocation and the personal identifier number. In twenty seventeen,

0:23:57.920 --> 0:24:00.879
<v Speaker 1>the FTC would expand KAPPA again to apply it to

0:24:01.040 --> 0:24:04.920
<v Speaker 1>not only to Web browsers and services on computers and smartphones,

0:24:05.320 --> 0:24:08.320
<v Speaker 1>but also to other types of Internet connected devices like

0:24:08.359 --> 0:24:12.520
<v Speaker 1>IoT type stuff. And that was because with the proliferation

0:24:12.560 --> 0:24:16.080
<v Speaker 1>of IoT sensors and toys and games, the FTC wanted

0:24:16.119 --> 0:24:18.720
<v Speaker 1>to make certain that the rules would apply to these

0:24:18.800 --> 0:24:22.760
<v Speaker 1>new technologies and protect children. I did an episode I

0:24:22.760 --> 0:24:26.040
<v Speaker 1>think it was on Forward Thinking actually the Forward Thinking

0:24:26.080 --> 0:24:30.199
<v Speaker 1>podcast from several years ago, where we talked about the

0:24:30.240 --> 0:24:34.640
<v Speaker 1>Internet connected Barbie doll and how that ended up posing

0:24:34.720 --> 0:24:39.000
<v Speaker 1>as a potential security and privacy threat for children, and

0:24:39.080 --> 0:24:41.240
<v Speaker 1>that's the sort of thing that the FTC really wanted

0:24:41.280 --> 0:24:44.720
<v Speaker 1>to get, you know, a handle on. Now, assuming that

0:24:44.840 --> 0:24:49.160
<v Speaker 1>an entity that must comply with Kappa is following the rules,

0:24:49.480 --> 0:24:52.400
<v Speaker 1>then that entity should be legally in the clear right

0:24:52.440 --> 0:24:54.360
<v Speaker 1>if they as long as they're following the rules then

0:24:55.280 --> 0:24:58.159
<v Speaker 1>and they're making sure they're getting parental consent first, they

0:24:58.160 --> 0:25:01.480
<v Speaker 1>can still collect data, they can still use that data.

0:25:01.560 --> 0:25:03.800
<v Speaker 1>They have to delete it after they use it, but

0:25:03.920 --> 0:25:07.000
<v Speaker 1>they're allowed to do it. But if there's an entity

0:25:07.080 --> 0:25:10.639
<v Speaker 1>that is supposed to comply with Kappa and fails to

0:25:10.720 --> 0:25:14.520
<v Speaker 1>follow the rules with regard to personal information, what happens then?

0:25:15.480 --> 0:25:17.280
<v Speaker 1>All the first thing that someone has to do is

0:25:17.320 --> 0:25:21.480
<v Speaker 1>file a complaint with the FTC or a state authority

0:25:21.840 --> 0:25:25.160
<v Speaker 1>and explain the nature of this complaint with regard to

0:25:25.280 --> 0:25:29.720
<v Speaker 1>the handling of children's information. The FTC would then investigate

0:25:29.800 --> 0:25:33.040
<v Speaker 1>this claim or a state authority would, and they would

0:25:33.040 --> 0:25:36.359
<v Speaker 1>see if the accused online site or service was in

0:25:36.400 --> 0:25:40.639
<v Speaker 1>fact in violation of Kappa. And if the authority determines

0:25:40.720 --> 0:25:44.000
<v Speaker 1>that there has been a violation occurred, they can then

0:25:44.040 --> 0:25:49.240
<v Speaker 1>bring a civil lawsuit against that site or service. The

0:25:49.320 --> 0:25:51.960
<v Speaker 1>rules of Kappa state that the civil case can seek

0:25:51.960 --> 0:25:57.400
<v Speaker 1>a penalty of forty three thousand seven dollars per violation.

0:25:58.280 --> 0:26:02.000
<v Speaker 1>That's the maximum amount per violation, but the FTC might

0:26:02.040 --> 0:26:06.320
<v Speaker 1>not seek the maximum amount depending upon circumstances. So determining

0:26:06.320 --> 0:26:09.000
<v Speaker 1>factors include the number of children affected. If it was

0:26:09.040 --> 0:26:11.560
<v Speaker 1>a few children as opposed to a lot, then that

0:26:11.640 --> 0:26:16.399
<v Speaker 1>changes things how egregious the violation was. If it's something

0:26:16.440 --> 0:26:21.160
<v Speaker 1>where it's found that a company was collecting user names,

0:26:21.200 --> 0:26:25.920
<v Speaker 1>for example, but no other personal identifiable information, they might

0:26:25.960 --> 0:26:29.919
<v Speaker 1>not get hit as hard um the types of personal

0:26:29.920 --> 0:26:33.359
<v Speaker 1>information involved, how the information was used will determine it.

0:26:33.920 --> 0:26:36.879
<v Speaker 1>And like I said, COPPA allows for state agencies to

0:26:37.000 --> 0:26:39.959
<v Speaker 1>enforce compliance with KAPPA with respect to entities that are

0:26:40.000 --> 0:26:43.320
<v Speaker 1>within those states jurisdiction, So there can be state level

0:26:43.359 --> 0:26:47.040
<v Speaker 1>COPPA cases as well as the federal level ones. And

0:26:47.040 --> 0:26:50.640
<v Speaker 1>then we get to the concept of safe harbor within KAPPA.

0:26:50.920 --> 0:26:54.119
<v Speaker 1>So safe harbor is a general concept in which a

0:26:54.200 --> 0:26:58.760
<v Speaker 1>person or company faces limited legal liability so long as

0:26:58.800 --> 0:27:02.000
<v Speaker 1>that person or company is following certain conditions. And I

0:27:02.080 --> 0:27:04.919
<v Speaker 1>know that's super general, but the concept applies to a

0:27:05.000 --> 0:27:07.479
<v Speaker 1>lot of different situations, so it has to be general.

0:27:07.800 --> 0:27:13.520
<v Speaker 1>So for example, a user generated content platform typically enjoys

0:27:13.560 --> 0:27:17.560
<v Speaker 1>a certain amount of safe Harbor protection because those platforms

0:27:17.600 --> 0:27:21.840
<v Speaker 1>are not responsible for the content that's published by their users.

0:27:21.920 --> 0:27:25.800
<v Speaker 1>Right If I join a content platform as a user

0:27:26.320 --> 0:27:30.080
<v Speaker 1>and I upload stuff that is against their policies, that's

0:27:30.119 --> 0:27:33.199
<v Speaker 1>on me, not on the platform. However, as I mentioned,

0:27:33.200 --> 0:27:37.040
<v Speaker 1>safe harbor typically only applies as long as certain conditions

0:27:37.080 --> 0:27:41.000
<v Speaker 1>continue to be met. So for a user generated content platform,

0:27:41.200 --> 0:27:44.320
<v Speaker 1>one of those conditions could be that the platform has

0:27:44.320 --> 0:27:47.920
<v Speaker 1>to take down an instance of user generated content if

0:27:47.920 --> 0:27:52.560
<v Speaker 1>it's proven that that instance includes copyrighted material that doesn't

0:27:52.600 --> 0:27:56.439
<v Speaker 1>belong to the user. So if I start uploading you know,

0:27:56.720 --> 0:28:01.640
<v Speaker 1>they might be giants tracks, and the platform i'm uploading

0:28:01.680 --> 0:28:03.960
<v Speaker 1>them to get a notice, Hey, this guy is doing

0:28:03.960 --> 0:28:08.040
<v Speaker 1>this without our permission, then that platform would be expected

0:28:08.080 --> 0:28:11.679
<v Speaker 1>to you know, ban me or delete my material or whatever,

0:28:12.600 --> 0:28:14.840
<v Speaker 1>and then it would continue to enjoy the protections of

0:28:14.840 --> 0:28:18.320
<v Speaker 1>safe harbor because it actually took steps to address the issue.

0:28:18.600 --> 0:28:21.880
<v Speaker 1>If platforms don't follow whatever those rules are, and it's

0:28:21.880 --> 0:28:24.359
<v Speaker 1>a case by case kind of thing, then they no

0:28:24.440 --> 0:28:28.720
<v Speaker 1>longer enjoy the safe harbor protection. Well, with Kappa, it's

0:28:28.760 --> 0:28:32.480
<v Speaker 1>possible for industry groups to file for safe Harbor status

0:28:32.560 --> 0:28:36.280
<v Speaker 1>under the FTC, and these groups have to establish a

0:28:36.359 --> 0:28:39.040
<v Speaker 1>set of rules and policies that are at least the

0:28:39.120 --> 0:28:43.160
<v Speaker 1>same or greater than those defined by KAPPA. And if

0:28:43.200 --> 0:28:45.960
<v Speaker 1>they do that, then they can apply for safe Harbor

0:28:46.040 --> 0:28:49.920
<v Speaker 1>status under KAPPA. And then regulation and enforcement kind of

0:28:49.920 --> 0:28:53.520
<v Speaker 1>falls to that industry groups and the organizations that belong

0:28:53.600 --> 0:28:56.800
<v Speaker 1>to industry group. So if a company then becomes a

0:28:56.800 --> 0:29:00.880
<v Speaker 1>member of a particular industry group, and if industry group

0:29:00.960 --> 0:29:05.240
<v Speaker 1>has safe Harbor status, the burden of responsibility really falls

0:29:05.280 --> 0:29:07.200
<v Speaker 1>to that industry group to make sure that all the

0:29:07.240 --> 0:29:11.160
<v Speaker 1>different member organizations are in compliance with that group's policies.

0:29:11.800 --> 0:29:13.600
<v Speaker 1>And I actually have a real world example. I can

0:29:13.680 --> 0:29:16.200
<v Speaker 1>cite of a company that at one point belonged to

0:29:16.200 --> 0:29:19.040
<v Speaker 1>a Safe Harbor group and it later got in trouble

0:29:19.080 --> 0:29:23.840
<v Speaker 1>with the FTC. That company was the game developer Mini Clip,

0:29:24.200 --> 0:29:27.880
<v Speaker 1>which in two thousand nine joined the children's advertising review

0:29:28.000 --> 0:29:32.280
<v Speaker 1>Units Safe Harbor. So, yeah, CARU, it does have a

0:29:32.320 --> 0:29:37.200
<v Speaker 1>Safe Harbor industry group under KAPPA. But in two thousand fifteen,

0:29:37.280 --> 0:29:40.960
<v Speaker 1>CARU terminated Many Clips status as a member of that group.

0:29:41.680 --> 0:29:44.520
<v Speaker 1>I'm not actually sure why that happened. I don't know

0:29:44.680 --> 0:29:49.400
<v Speaker 1>what led to many Clips status terminating under that Safe

0:29:49.440 --> 0:29:53.880
<v Speaker 1>Harbor group, but the FTC pursued a complaint against many

0:29:53.920 --> 0:29:57.720
<v Speaker 1>Clip because, according to the FTC, Many Clip continued to

0:29:57.760 --> 0:30:00.959
<v Speaker 1>display a message on its websites saying that the company

0:30:01.120 --> 0:30:04.760
<v Speaker 1>was part of Caru's Safe Harbor group well into two

0:30:04.800 --> 0:30:07.680
<v Speaker 1>thousand nineteen, which was years after the company had its

0:30:07.720 --> 0:30:12.000
<v Speaker 1>membership terminated, and the FTC's main complaint was that Mini

0:30:12.040 --> 0:30:15.840
<v Speaker 1>Clip was misrepresenting itself. It was presenting a falsehood that

0:30:15.920 --> 0:30:18.480
<v Speaker 1>it was still a member of this Kappa compliant group,

0:30:18.960 --> 0:30:21.320
<v Speaker 1>when in fact that was no longer the case. So

0:30:21.360 --> 0:30:24.040
<v Speaker 1>this showed that Kappa applies not just to the direct

0:30:24.040 --> 0:30:27.600
<v Speaker 1>activities that companies engage in that involved the collection and

0:30:27.760 --> 0:30:30.920
<v Speaker 1>use of personal data that belongs to kids, but also

0:30:31.000 --> 0:30:36.320
<v Speaker 1>how those companies represent themselves or in this case, misrepresent themselves. However,

0:30:36.400 --> 0:30:39.800
<v Speaker 1>plenty of companies have been found guilty of violating Copper

0:30:39.920 --> 0:30:43.400
<v Speaker 1>rules with regard to children's data. For example, back in

0:30:43.480 --> 0:30:47.479
<v Speaker 1>two thousand eight, Sony b MG, the music label, was

0:30:47.640 --> 0:30:50.960
<v Speaker 1>sued by the FTC for collecting information on an estimated

0:30:51.160 --> 0:30:55.720
<v Speaker 1>thirty thousand users below the age of thirteen through its websites.

0:30:56.200 --> 0:30:59.479
<v Speaker 1>See Sony b MG had sites that included some social

0:30:59.520 --> 0:31:03.320
<v Speaker 1>networking aspects to them, and that required users to include

0:31:03.320 --> 0:31:06.520
<v Speaker 1>stuff like their names and addresses and email address and

0:31:06.520 --> 0:31:08.440
<v Speaker 1>that kind of thing, you know, the standard stuff that

0:31:08.480 --> 0:31:10.760
<v Speaker 1>you have to fill in when you create an account

0:31:11.200 --> 0:31:14.560
<v Speaker 1>on a social networking site. Now, Sony claimed on these

0:31:14.560 --> 0:31:18.120
<v Speaker 1>sites that they were not meant for people under the

0:31:18.160 --> 0:31:21.480
<v Speaker 1>age of thirteen. It was for thirteen or older, but

0:31:21.680 --> 0:31:24.640
<v Speaker 1>there were no actual measures in place to actually prevent

0:31:24.880 --> 0:31:27.760
<v Speaker 1>kids from signing up. There was no sort of age

0:31:27.840 --> 0:31:31.959
<v Speaker 1>gate process there, and the FTC alleged that not only

0:31:32.200 --> 0:31:36.160
<v Speaker 1>was Sony not preventing it, the company was aware that

0:31:36.240 --> 0:31:39.360
<v Speaker 1>thousands of users were under the age of thirteen. In

0:31:39.400 --> 0:31:42.240
<v Speaker 1>the end, Sony BMG agreed to pay a one million

0:31:42.280 --> 0:31:45.880
<v Speaker 1>dollar settlement to the FTC, and by in the end,

0:31:45.920 --> 0:31:49.040
<v Speaker 1>I mean the day after the FTC filed the lawsuit

0:31:49.440 --> 0:31:53.120
<v Speaker 1>Sony agreed to settle. Sony also agreed to delete all

0:31:53.160 --> 0:31:56.160
<v Speaker 1>personal information related to users under the age of thirteen,

0:31:56.480 --> 0:31:59.040
<v Speaker 1>along with some other measures that were mandated by the

0:31:59.160 --> 0:32:03.400
<v Speaker 1>terms of the settlement. Sony's big issue was that, while

0:32:03.400 --> 0:32:06.960
<v Speaker 1>it proclaimed that the sites were intended for those thirteen

0:32:06.960 --> 0:32:09.640
<v Speaker 1>and older. It really had no measures in place to

0:32:09.680 --> 0:32:12.920
<v Speaker 1>actually enforce that, and kids under that age could register

0:32:13.120 --> 0:32:16.000
<v Speaker 1>and even include their actual age in the process, and

0:32:16.040 --> 0:32:20.240
<v Speaker 1>that meant Sony was knowingly collecting data belonging to people

0:32:20.320 --> 0:32:23.320
<v Speaker 1>under the age of thirteen. That's a big deal. Like,

0:32:23.600 --> 0:32:26.800
<v Speaker 1>if you unknowingly collect the data of people under the

0:32:26.800 --> 0:32:29.240
<v Speaker 1>age of thirteen, you actually have a bit of a

0:32:29.280 --> 0:32:32.960
<v Speaker 1>defense if you can prove that you did so unknowingly.

0:32:33.600 --> 0:32:36.840
<v Speaker 1>But when you knowingly collect it, it's a different kettle

0:32:36.880 --> 0:32:39.360
<v Speaker 1>of fish. When we come back, we'll talk about a

0:32:39.360 --> 0:32:41.840
<v Speaker 1>few other cases in which companies have tried to sidestep

0:32:41.840 --> 0:32:46.480
<v Speaker 1>the issues of Kappa entirely, and also how Kappa really

0:32:46.560 --> 0:32:51.920
<v Speaker 1>freaked out a huge population of YouTube creators back in

0:32:53.360 --> 0:33:03.480
<v Speaker 1>But first let's take another quick break. So when it

0:33:03.560 --> 0:33:06.360
<v Speaker 1>comes to companies trying to avoid dealing with Kappa, we

0:33:06.440 --> 0:33:09.640
<v Speaker 1>got to talk about Facebook. Pretty much. Since the time

0:33:09.680 --> 0:33:13.640
<v Speaker 1>Facebook opened up beyond college students, it has maintained that

0:33:13.720 --> 0:33:17.240
<v Speaker 1>the services for people thirteen or older, and to make

0:33:17.280 --> 0:33:19.880
<v Speaker 1>a Facebook profile, you have to include your name and

0:33:19.920 --> 0:33:22.760
<v Speaker 1>an email address at a birth date, even if you

0:33:22.800 --> 0:33:27.440
<v Speaker 1>don't intend on showing anyone else your birthdate, Facebook uses

0:33:27.440 --> 0:33:29.760
<v Speaker 1>that information to in part to check your age. So

0:33:29.800 --> 0:33:32.760
<v Speaker 1>if you're younger than thirteen, Facebook won't let you make

0:33:32.760 --> 0:33:36.959
<v Speaker 1>a profile. Why because then Facebook would be subjected to

0:33:37.000 --> 0:33:40.440
<v Speaker 1>the rules of Kappa, and as a platform that hosts

0:33:40.560 --> 0:33:44.120
<v Speaker 1>user generated content, that would be really hard for Facebook

0:33:44.160 --> 0:33:46.640
<v Speaker 1>to comply with. And moreover, it would mean that Facebook

0:33:46.680 --> 0:33:50.440
<v Speaker 1>would have to implement some serious restrictions on how it

0:33:50.520 --> 0:33:54.280
<v Speaker 1>gathers information. As I've pointed out many times, because the

0:33:54.400 --> 0:33:57.920
<v Speaker 1>vast majority of Facebook's massive revenue comes from how the

0:33:57.920 --> 0:34:03.080
<v Speaker 1>platform harvests and uses our personal information. So Facebook has

0:34:03.120 --> 0:34:06.000
<v Speaker 1>the age gate approach. If a user fakes their birthday

0:34:06.040 --> 0:34:09.000
<v Speaker 1>to get in, well, that's not really Facebook's fault, is it.

0:34:09.440 --> 0:34:13.360
<v Speaker 1>That's just someone being dishonest, and Facebook isn't knowingly collecting

0:34:13.400 --> 0:34:16.160
<v Speaker 1>the data of a child. The company would still be

0:34:16.200 --> 0:34:19.040
<v Speaker 1>collecting that data, mind you, but as long as there

0:34:19.080 --> 0:34:22.120
<v Speaker 1>was no indication that the profile actually belonged to a child,

0:34:22.560 --> 0:34:24.880
<v Speaker 1>the company would have the defense that, according to the

0:34:24.920 --> 0:34:28.960
<v Speaker 1>information submitted to Facebook, that user was over the age

0:34:29.000 --> 0:34:32.280
<v Speaker 1>of thirteen and so by positioning itself as a company

0:34:32.320 --> 0:34:36.120
<v Speaker 1>that has a social networking site intended for thirteen and older,

0:34:36.560 --> 0:34:41.640
<v Speaker 1>Facebook isn't subject to Kappa The system isn't perfect by

0:34:41.680 --> 0:34:44.560
<v Speaker 1>any stretch of the imagination, but it's hard to argue

0:34:44.680 --> 0:34:47.360
<v Speaker 1>that Facebook is just using smoke and mirrors to seem

0:34:47.480 --> 0:34:50.680
<v Speaker 1>as if it's complying. It might be easy to circumvent

0:34:50.719 --> 0:34:55.160
<v Speaker 1>the rules, but there are rules. At various points. Since

0:34:55.239 --> 0:34:59.120
<v Speaker 1>Kappa became law, lawmakers have considered expanding the rules and

0:34:59.239 --> 0:35:03.480
<v Speaker 1>upping the age to eighteen years old. Some lawmakers have

0:35:03.520 --> 0:35:07.120
<v Speaker 1>asked why thirteen has been this arbitrary age, which kind

0:35:07.160 --> 0:35:10.000
<v Speaker 1>of dates back to the old CARU guidelines, and so

0:35:10.040 --> 0:35:13.560
<v Speaker 1>far the government has not increased the age limit on Kappa,

0:35:13.680 --> 0:35:16.440
<v Speaker 1>which is a good thing for platforms like Facebook because

0:35:16.440 --> 0:35:19.200
<v Speaker 1>a change like that would have a massive effect on

0:35:19.239 --> 0:35:22.680
<v Speaker 1>that social network, as well as on countless other sites.

0:35:23.400 --> 0:35:28.080
<v Speaker 1>And then we come to YouTube. Yikes, alright, so YouTube

0:35:28.120 --> 0:35:31.680
<v Speaker 1>has had more than a rough recent history when it

0:35:31.760 --> 0:35:35.719
<v Speaker 1>comes to content and kids. First of all, YouTube has

0:35:35.719 --> 0:35:38.520
<v Speaker 1>a policy that's pretty much the same as facebooks. You

0:35:38.600 --> 0:35:41.879
<v Speaker 1>are not supposed to create a YouTube profile unless you're

0:35:41.960 --> 0:35:46.080
<v Speaker 1>at least thirteen years old, and like Facebook, Google age

0:35:46.120 --> 0:35:49.799
<v Speaker 1>gates this. Of course, someone might lie about when their

0:35:49.800 --> 0:35:52.400
<v Speaker 1>birthday was, or a parent might set up an account

0:35:52.440 --> 0:35:54.600
<v Speaker 1>and fudge a birthday so that their kid can watch

0:35:54.600 --> 0:35:58.279
<v Speaker 1>stuff on YouTube. It's also entirely possible to just go

0:35:58.480 --> 0:36:01.839
<v Speaker 1>to YouTube without being on a profile at all and

0:36:01.880 --> 0:36:06.000
<v Speaker 1>just watch content on YouTube as an anonymous user. So

0:36:06.120 --> 0:36:10.400
<v Speaker 1>while YouTube age gates profiles, the platform doesn't actually age

0:36:10.440 --> 0:36:15.120
<v Speaker 1>gate the general content on YouTube itself, at least not

0:36:15.400 --> 0:36:19.399
<v Speaker 1>to that extent. And what's more, YouTube slash Google. When

0:36:19.440 --> 0:36:22.240
<v Speaker 1>I use YouTube as a company name, you can probably

0:36:22.280 --> 0:36:25.640
<v Speaker 1>substitute Google or even Alphabet in there, because it's all

0:36:26.360 --> 0:36:31.359
<v Speaker 1>one big, dysfunctional family. Anyway, YouTube knows all about this,

0:36:31.800 --> 0:36:34.080
<v Speaker 1>which I mean no surprise that company is in the

0:36:34.080 --> 0:36:37.239
<v Speaker 1>business of collecting and understanding our data better than we do.

0:36:37.800 --> 0:36:42.280
<v Speaker 1>So in meetings with like big companies like Hasbro and Mattel,

0:36:42.440 --> 0:36:45.600
<v Speaker 1>you know, big toy companies, YouTube has bragged about how

0:36:45.680 --> 0:36:48.960
<v Speaker 1>it is a platform that is incredibly popular with children,

0:36:49.320 --> 0:36:51.520
<v Speaker 1>like kids between the ages of two and twelve and

0:36:51.560 --> 0:36:55.400
<v Speaker 1>stuff like that, so they're well aware that young kids

0:36:55.400 --> 0:36:58.520
<v Speaker 1>are watching YouTube. And then there's YouTube Kids, which is

0:36:58.560 --> 0:37:01.720
<v Speaker 1>the actual app that's supposed to filter content by age

0:37:01.719 --> 0:37:05.560
<v Speaker 1>group so that you can select using the app which

0:37:06.120 --> 0:37:09.759
<v Speaker 1>videos should be shown to your kid, as in, like

0:37:10.200 --> 0:37:13.640
<v Speaker 1>which videos that are appropriate to certain ages are allowed

0:37:13.800 --> 0:37:15.920
<v Speaker 1>to be shown to your kid. Uh. The ages I

0:37:15.920 --> 0:37:19.640
<v Speaker 1>think are five, eight, and thirteen, and it just depends

0:37:19.640 --> 0:37:22.480
<v Speaker 1>on which one you set when you set up the account.

0:37:23.400 --> 0:37:27.120
<v Speaker 1>Like the standard version of YouTube, YouTube Kids generates revenue

0:37:27.120 --> 0:37:30.319
<v Speaker 1>through ads, and Google got into trouble with this with

0:37:30.480 --> 0:37:34.720
<v Speaker 1>the Campaign for a Commercial Free Childhood and the Center

0:37:34.800 --> 0:37:38.360
<v Speaker 1>for Digital Democracy. They both argued that the way that

0:37:38.480 --> 0:37:42.239
<v Speaker 1>ads were being presented to children on YouTube Kids made

0:37:42.239 --> 0:37:45.000
<v Speaker 1>it seem like the ads were part of the content itself,

0:37:45.080 --> 0:37:48.720
<v Speaker 1>which was considered to be misleading and in violation of Kappa.

0:37:48.800 --> 0:37:52.800
<v Speaker 1>So Google subsequently made those ads stand out a little

0:37:52.800 --> 0:37:55.160
<v Speaker 1>bit more from the content itself in order to make

0:37:55.160 --> 0:37:58.680
<v Speaker 1>a more clear divider between what was an ad and

0:37:58.800 --> 0:38:02.040
<v Speaker 1>what was content. And my guess is you've heard the

0:38:02.040 --> 0:38:06.040
<v Speaker 1>stories about weird and disturbing videos popping up both on

0:38:06.080 --> 0:38:12.560
<v Speaker 1>YouTube and ultimately on YouTube Kids that was specifically targeting children.

0:38:13.040 --> 0:38:17.560
<v Speaker 1>These videos usually involve recognizable characters, ones that clearly have

0:38:17.719 --> 0:38:22.080
<v Speaker 1>not been licensed, but characters like Elsa from Frozen or

0:38:22.239 --> 0:38:25.720
<v Speaker 1>Spider Man from Marvel, and they're engaging in all sorts

0:38:25.719 --> 0:38:30.120
<v Speaker 1>of weird and sometimes upsetting activities. Sometimes it's live action

0:38:30.360 --> 0:38:34.279
<v Speaker 1>people dressed in costumes. Sometimes it's crude animation. Often the

0:38:34.400 --> 0:38:37.359
<v Speaker 1>videos are completely wordless and just set to music, which

0:38:37.360 --> 0:38:40.239
<v Speaker 1>means there's no language barrier there. So they can have

0:38:40.280 --> 0:38:44.520
<v Speaker 1>a pretty wide appeal globally, and they frequently involve activities

0:38:44.560 --> 0:38:48.560
<v Speaker 1>that kids find fascinating. You know, stuff that happens in

0:38:48.600 --> 0:38:51.880
<v Speaker 1>the world that kids think is really unusual or strange,

0:38:51.960 --> 0:38:57.160
<v Speaker 1>like pregnancy or toilet's or you know, all sorts of

0:38:57.200 --> 0:39:00.160
<v Speaker 1>things of that nature. Getting a shot from the doctor.

0:39:00.280 --> 0:39:03.480
<v Speaker 1>That's a big one too. It's definitely not high cinema,

0:39:03.520 --> 0:39:06.440
<v Speaker 1>but it's the kind of stuff that kids really fixate

0:39:06.520 --> 0:39:09.680
<v Speaker 1>on to different degrees and for different reasons. So through

0:39:09.719 --> 0:39:14.359
<v Speaker 1>a combination of using meta keywords and other means, these

0:39:14.440 --> 0:39:17.920
<v Speaker 1>videos would perform really well in in YouTube algorithms and

0:39:18.000 --> 0:39:21.799
<v Speaker 1>often make the transition to YouTube kids, even if arguably

0:39:21.880 --> 0:39:25.400
<v Speaker 1>the content was not appropriate, and then kids would stumble

0:39:25.400 --> 0:39:28.319
<v Speaker 1>across them, and that in turn would upset parents who

0:39:28.400 --> 0:39:30.920
<v Speaker 1>found out that their kids were watching these things, and

0:39:31.000 --> 0:39:34.160
<v Speaker 1>that ultimately made the news. Now, this issue had been

0:39:34.160 --> 0:39:36.840
<v Speaker 1>going on for years, really, but it really came to

0:39:36.920 --> 0:39:39.759
<v Speaker 1>light in twenty seventeen. That's when it it made headlines

0:39:39.880 --> 0:39:42.280
<v Speaker 1>in the United States and it brought a pretty harsh

0:39:42.360 --> 0:39:46.080
<v Speaker 1>spotlight on YouTube as a result, so the company began

0:39:46.160 --> 0:39:50.120
<v Speaker 1>banning thousands of these garbage content channels, but now found

0:39:50.160 --> 0:39:54.080
<v Speaker 1>itself under some serious scrutiny. And that scrutiny included people

0:39:54.080 --> 0:39:57.239
<v Speaker 1>who were concerned that videos that seemed like they might

0:39:57.320 --> 0:40:01.280
<v Speaker 1>be aimed at kids were in fact not kid friendly,

0:40:01.600 --> 0:40:05.160
<v Speaker 1>and that because YouTube's revenue model depends heavily on advertising,

0:40:05.400 --> 0:40:07.320
<v Speaker 1>it's also meant that kids might be seeing ads that

0:40:07.360 --> 0:40:11.640
<v Speaker 1>weren't really appropriate or didn't comply with CARU guidelines, and

0:40:11.680 --> 0:40:16.560
<v Speaker 1>also that YouTube might be collecting information about kids without

0:40:16.600 --> 0:40:21.600
<v Speaker 1>parental consent. In September twenty nineteen, the FTC and the

0:40:21.680 --> 0:40:25.440
<v Speaker 1>New York Attorney General reached a settlement with YouTube regarding

0:40:25.440 --> 0:40:28.680
<v Speaker 1>an allegation that the company had been collecting personal information

0:40:28.680 --> 0:40:32.720
<v Speaker 1>in the form of persistent identifiers used to track specific

0:40:32.800 --> 0:40:35.680
<v Speaker 1>users as they navigate through the site and beyond, and

0:40:35.719 --> 0:40:39.440
<v Speaker 1>that that included children under the age of thirteen and moreover,

0:40:39.840 --> 0:40:43.560
<v Speaker 1>that YouTube did not first notify parents about this and

0:40:43.600 --> 0:40:47.800
<v Speaker 1>get the parents consent, which thus was a violation of Kappa.

0:40:48.120 --> 0:40:51.080
<v Speaker 1>That settlement meant that YouTube would have to pay one

0:40:51.239 --> 0:40:55.160
<v Speaker 1>hundred seventy million dollars in fines, which was the largest

0:40:55.160 --> 0:40:58.880
<v Speaker 1>amount for a Kappa case at that point. The FDC

0:40:59.040 --> 0:41:03.360
<v Speaker 1>chairman said, quote, YouTube touted its popularity with children to

0:41:03.400 --> 0:41:07.080
<v Speaker 1>perspective corporate clients, yet when it came to complying with Kappa,

0:41:07.239 --> 0:41:10.400
<v Speaker 1>the company refused to acknowledge that portions of its platform

0:41:10.440 --> 0:41:14.200
<v Speaker 1>were clearly directed to kids. There's no excuse for YouTube's

0:41:14.280 --> 0:41:18.560
<v Speaker 1>violations of the law. End quote. The complaints stated that

0:41:18.640 --> 0:41:22.279
<v Speaker 1>YouTube positions itself as a general audience site, but in

0:41:22.320 --> 0:41:27.400
<v Speaker 1>fact has many channels clearly geared toward younger audiences. For example,

0:41:27.840 --> 0:41:30.960
<v Speaker 1>videos of people unboxing toys that are meant for little

0:41:31.040 --> 0:41:34.600
<v Speaker 1>kids seems to fall pretty neatly into that category. And

0:41:34.640 --> 0:41:38.200
<v Speaker 1>so YouTube, as a platform that knowingly played host to

0:41:38.360 --> 0:41:42.120
<v Speaker 1>child directed channels, had a responsibility to make certain those

0:41:42.200 --> 0:41:46.360
<v Speaker 1>channels and then, more importantly, the advertising on those channels

0:41:46.400 --> 0:41:50.040
<v Speaker 1>complied with Copper rules. Well, there's nothing like a big

0:41:50.080 --> 0:41:53.640
<v Speaker 1>old fine to incentivize a company to changing its policies,

0:41:53.920 --> 0:41:57.480
<v Speaker 1>and that's what YouTube did. Creators now have to indicate

0:41:57.480 --> 0:42:01.160
<v Speaker 1>whether their channels are child directed or not. They can

0:42:01.239 --> 0:42:04.880
<v Speaker 1>also label specific videos on a case by case basis

0:42:05.120 --> 0:42:08.280
<v Speaker 1>as to whether or not that video is directed toward children.

0:42:08.760 --> 0:42:12.840
<v Speaker 1>Any video determined to be child directed, either because the

0:42:12.960 --> 0:42:17.160
<v Speaker 1>user made that indication or YouTube figured it out or

0:42:17.239 --> 0:42:20.799
<v Speaker 1>decided that was the case. Anyone that did that would

0:42:20.840 --> 0:42:23.520
<v Speaker 1>not be allowed to include certain ways of collecting personal

0:42:23.560 --> 0:42:29.600
<v Speaker 1>information from viewers. Now, most creators don't actually collect information

0:42:29.640 --> 0:42:32.200
<v Speaker 1>from their viewers at all, and at least not to

0:42:32.320 --> 0:42:35.200
<v Speaker 1>this level. Most of the creators who are YouTube partners

0:42:35.239 --> 0:42:38.000
<v Speaker 1>and who are running ads on their videos are relying

0:42:38.040 --> 0:42:41.480
<v Speaker 1>on YouTube's algorithms to serve up advertising. They don't usually

0:42:41.520 --> 0:42:44.080
<v Speaker 1>actually have a say in what kind of ads are

0:42:44.080 --> 0:42:47.080
<v Speaker 1>going to play against their videos. And because of YouTube's

0:42:47.160 --> 0:42:50.600
<v Speaker 1>dynamic ad program, two different people in two different parts

0:42:50.640 --> 0:42:53.319
<v Speaker 1>of the world who watched the exact same video with

0:42:53.400 --> 0:42:57.040
<v Speaker 1>the same number of ad breaks could see very different ads.

0:42:57.040 --> 0:43:00.719
<v Speaker 1>But for videos that can't collect personal information, and that

0:43:00.800 --> 0:43:04.239
<v Speaker 1>selection of ads gets whittled down quite a lot. So

0:43:04.440 --> 0:43:07.919
<v Speaker 1>that meant that creators who had child directed channels would

0:43:07.960 --> 0:43:10.920
<v Speaker 1>find it more difficult to monetize their work and they

0:43:10.920 --> 0:43:13.279
<v Speaker 1>would see a lower return on investment, and for some

0:43:13.360 --> 0:43:16.560
<v Speaker 1>creators that could be severe enough to make it unprofitable

0:43:16.600 --> 0:43:21.000
<v Speaker 1>and thus unsupportable to continue making videos on YouTube. Creators

0:43:21.000 --> 0:43:23.800
<v Speaker 1>complained to YouTube, saying that it was difficult to determine

0:43:23.840 --> 0:43:27.440
<v Speaker 1>whether or not content was really child directed or not.

0:43:27.800 --> 0:43:32.799
<v Speaker 1>Maybe it was just family friendly but not specifically child directed. So,

0:43:32.920 --> 0:43:36.680
<v Speaker 1>for example, videos of Let's Plays, in which content creators

0:43:36.719 --> 0:43:40.399
<v Speaker 1>play video games and often provide commentary and so on,

0:43:40.920 --> 0:43:43.680
<v Speaker 1>they kind of fall into that gray area because there

0:43:43.800 --> 0:43:46.400
<v Speaker 1>is still that perception that video games are for kids,

0:43:46.760 --> 0:43:50.600
<v Speaker 1>even though most of the population playing games these days

0:43:51.480 --> 0:43:56.120
<v Speaker 1>are older than thirteen, and most games contain content that's

0:43:56.160 --> 0:43:59.080
<v Speaker 1>not really kid friendly. I'm pretty sure no one would

0:43:59.120 --> 0:44:02.520
<v Speaker 1>claim like Grand Theft Auto is appropriate content for small kids,

0:44:02.840 --> 0:44:05.360
<v Speaker 1>or that the Resident Evil franchise is great for a

0:44:05.400 --> 0:44:09.040
<v Speaker 1>six year old. But because there's this social association of

0:44:09.160 --> 0:44:11.960
<v Speaker 1>video games with children, it could be difficult to argue

0:44:12.000 --> 0:44:16.920
<v Speaker 1>that videos featuring gameplay are not actually child directed. And

0:44:17.000 --> 0:44:20.359
<v Speaker 1>since the FTC's decision meant that creators could be held

0:44:20.440 --> 0:44:24.320
<v Speaker 1>liable for future violations of Kappa, and because these creators

0:44:24.320 --> 0:44:27.080
<v Speaker 1>are dependent upon ad revenue as part of their income,

0:44:27.520 --> 0:44:30.319
<v Speaker 1>that gets to be a big problem. If kids are

0:44:30.320 --> 0:44:33.360
<v Speaker 1>watching the videos, then that means the kids are also

0:44:33.400 --> 0:44:36.920
<v Speaker 1>being served advertisements, and if that's happening, it means that

0:44:36.960 --> 0:44:39.319
<v Speaker 1>there's a chance those kids are having some form of

0:44:39.320 --> 0:44:44.480
<v Speaker 1>personal identification shared with those advertising parties without parental consent,

0:44:44.880 --> 0:44:47.319
<v Speaker 1>and thus we get back to the violation of Kappa.

0:44:47.640 --> 0:44:51.280
<v Speaker 1>It doesn't matter that the creators themselves wouldn't have access

0:44:51.320 --> 0:44:55.120
<v Speaker 1>to that personal information. Just by serving as the conduit

0:44:55.360 --> 0:44:58.520
<v Speaker 1>through which kids data could be hoovered up by an advertiser,

0:44:58.920 --> 0:45:02.200
<v Speaker 1>the creator would be on the hook. That means that

0:45:02.200 --> 0:45:05.719
<v Speaker 1>that content creator on YouTube could potentially have to pay

0:45:05.800 --> 0:45:09.960
<v Speaker 1>up to forty two thousand dollars per video that violates

0:45:10.000 --> 0:45:13.760
<v Speaker 1>the rules, which is a big ouch. In January twenty

0:45:14.320 --> 0:45:17.279
<v Speaker 1>YouTube put the new rules in place, and videos that

0:45:17.280 --> 0:45:19.719
<v Speaker 1>were either selected as being child directed or that were

0:45:19.760 --> 0:45:24.160
<v Speaker 1>subsequently determined to be child directed would have their various

0:45:24.200 --> 0:45:28.600
<v Speaker 1>features turned off. For example, comments would get turned off

0:45:28.640 --> 0:45:31.480
<v Speaker 1>for those videos because the comment section could serve as

0:45:31.480 --> 0:45:33.920
<v Speaker 1>a means for someone to collect data about members of

0:45:33.920 --> 0:45:37.359
<v Speaker 1>the audience. So these videos would no longer have personalized

0:45:37.360 --> 0:45:40.880
<v Speaker 1>ads because of course, those ads depend upon tracking personal data,

0:45:40.960 --> 0:45:44.840
<v Speaker 1>so you can't have a personalized ad if that's not allowed,

0:45:44.880 --> 0:45:48.920
<v Speaker 1>so child directed videos can't use that. So instead the

0:45:48.920 --> 0:45:52.000
<v Speaker 1>ads would be contextually appropriate based upon the content of

0:45:52.040 --> 0:45:55.759
<v Speaker 1>the video. Other monetization features, which include stuff like a

0:45:55.800 --> 0:45:59.000
<v Speaker 1>merchandise option, those would also be turned off because those

0:45:59.040 --> 0:46:02.880
<v Speaker 1>require users to handover information in order to interact with

0:46:02.920 --> 0:46:07.040
<v Speaker 1>those features, so those were not allowed. Playlists, the mini

0:46:07.120 --> 0:46:10.880
<v Speaker 1>player notifications, all of these features would be turned off

0:46:10.920 --> 0:46:13.719
<v Speaker 1>as well. That also means that these videos would be

0:46:13.760 --> 0:46:18.320
<v Speaker 1>adversely affected when it comes to YouTube's recommendation engine. Videos

0:46:18.320 --> 0:46:20.839
<v Speaker 1>that get a lot of engagement tend to go up

0:46:20.880 --> 0:46:24.720
<v Speaker 1>on those lists, but the child directed stuff by default,

0:46:24.840 --> 0:46:28.160
<v Speaker 1>has a lot of those different features that affect metrics

0:46:28.520 --> 0:46:32.320
<v Speaker 1>turned off, so that leaves the creators with a disadvantage.

0:46:32.480 --> 0:46:35.719
<v Speaker 1>Their content is less likely to be seen and discovered,

0:46:35.920 --> 0:46:39.520
<v Speaker 1>which in turn means lower revenues for those content creators.

0:46:40.239 --> 0:46:42.839
<v Speaker 1>And that's kind of where we are now. It's it's

0:46:42.840 --> 0:46:45.920
<v Speaker 1>a rough place because on the one hand, you certainly

0:46:45.960 --> 0:46:49.720
<v Speaker 1>see the FTCs point in that you don't want children

0:46:49.840 --> 0:46:53.400
<v Speaker 1>to be exploited. You don't want companies to be collecting

0:46:53.520 --> 0:46:59.120
<v Speaker 1>data about kids when there's no real accountability there. You

0:46:59.200 --> 0:47:01.799
<v Speaker 1>definitely want the parents to be involved in all of this,

0:47:01.920 --> 0:47:04.600
<v Speaker 1>and it's very easy for parents to be left out

0:47:04.600 --> 0:47:08.719
<v Speaker 1>of the loop, even well intentioned and you know, attentive

0:47:08.800 --> 0:47:12.040
<v Speaker 1>parents can be left out of the loop. So there

0:47:12.120 --> 0:47:14.560
<v Speaker 1>does need to be some sort of measures in place,

0:47:15.200 --> 0:47:18.480
<v Speaker 1>and it's not necessarily I can't really blame YouTube for

0:47:18.520 --> 0:47:20.880
<v Speaker 1>passing these rules. I know a lot of YouTube creators

0:47:20.880 --> 0:47:24.319
<v Speaker 1>were really upset when YouTube made these announcements, but the

0:47:24.400 --> 0:47:28.520
<v Speaker 1>company has an obligation as well, and ultimately is trying

0:47:28.560 --> 0:47:31.600
<v Speaker 1>to protect content creators because those are the people who

0:47:31.600 --> 0:47:33.799
<v Speaker 1>are going to be held responsible if they're found in

0:47:33.920 --> 0:47:38.080
<v Speaker 1>violation of KAPPA. I also feel for the content creators though,

0:47:38.160 --> 0:47:40.480
<v Speaker 1>because a lot of them are creating content that they

0:47:40.560 --> 0:47:44.680
<v Speaker 1>never intended to be directed towards children, and yet sometimes

0:47:44.840 --> 0:47:48.279
<v Speaker 1>children end up kind of, you know, latching on to

0:47:48.440 --> 0:47:52.480
<v Speaker 1>that content. Well, what does the creator supposed to do

0:47:52.520 --> 0:47:56.320
<v Speaker 1>about that? Because they're in the business of making stuff

0:47:56.840 --> 0:48:00.000
<v Speaker 1>that they're trying to entertain people with. They're not necessary

0:48:00.000 --> 0:48:02.279
<v Speaker 1>early intending it for kids, but kids are coming to

0:48:02.320 --> 0:48:05.279
<v Speaker 1>watch it. That really puts them in a in a

0:48:05.360 --> 0:48:10.520
<v Speaker 1>tight spot too. So it's tough. Like, there's no easy

0:48:10.560 --> 0:48:14.160
<v Speaker 1>answer to this. Uh, there are a lot of competing

0:48:15.480 --> 0:48:19.279
<v Speaker 1>motivations and and obligations going on here, and there's not

0:48:19.320 --> 0:48:22.640
<v Speaker 1>really a simple way forward. So while we are in

0:48:22.719 --> 0:48:25.120
<v Speaker 1>a in a bit of a mess. I'm not certain

0:48:25.160 --> 0:48:28.759
<v Speaker 1>that there's really a neat way of doing this. If

0:48:28.800 --> 0:48:31.400
<v Speaker 1>you think otherwise, I'm curious to hear your thoughts. You

0:48:31.400 --> 0:48:33.840
<v Speaker 1>can reach out to me on Twitter. The handle for

0:48:33.920 --> 0:48:37.839
<v Speaker 1>the show is text Stuff hs W. I'm sure I'll

0:48:37.880 --> 0:48:43.040
<v Speaker 1>do more episodes that relate to privacy and technology and

0:48:43.719 --> 0:48:46.680
<v Speaker 1>the ways that those are in conflict with one another,

0:48:46.880 --> 0:48:50.400
<v Speaker 1>and what we can expect from that and what maybe

0:48:50.440 --> 0:48:52.840
<v Speaker 1>we should do about it. I'm sure I'll do a

0:48:52.840 --> 0:48:54.960
<v Speaker 1>lot more of those in the future, but I suspect

0:48:54.960 --> 0:48:56.960
<v Speaker 1>that next week we're going to be covering some totally

0:48:57.000 --> 0:48:59.960
<v Speaker 1>different topics, So stay tuned for that and I'll tell

0:49:00.080 --> 0:49:08.920
<v Speaker 1>to again really soon. Y Text Stuff is an I

0:49:09.040 --> 0:49:12.520
<v Speaker 1>Heart Radio production. For more podcasts from my Heart Radio,

0:49:12.880 --> 0:49:16.040
<v Speaker 1>visit the i Heart Radio app, Apple Podcasts, or wherever

0:49:16.120 --> 0:49:17.640
<v Speaker 1>you listen to your favorite shows.