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Speaker 1: Ron An aim As I think of these things to

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Speaker 1: talk to you about each and every week, is there

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Speaker 1: value in this?

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Speaker 2: And?

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Speaker 1: I think there is value in this story because it

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Speaker 1: shows what goes on in a repair shop.

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Speaker 3: Run.

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Speaker 1: I don't know what, the car Doctor.

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Speaker 3: I've never changed any fluids except the oil. I'm reluctant

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Speaker 3: of therit because I've heard horror stories about the car

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Speaker 3: not running the same after they've done it. So maybe

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Speaker 3: I should.

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Speaker 1: Change some What do you think I think you should

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Speaker 1: change them?

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Speaker 4: Welcome to the radio home of Ronananium, the Car Doctor.

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Speaker 4: Since nineteen ninety one. This is where car owners the

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Speaker 4: world overturned to for their definitive opinion on automotive repair.

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Speaker 4: If your mechanics giving you a busy signal, pick up

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Speaker 4: the phone and call in.

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Speaker 1: The garage doors are open, but I am here to

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Speaker 1: take your calls at eight five five five six ninety

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Speaker 1: nine hundred and no.

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Speaker 4: Running.

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Speaker 1: You know, are you aware of things? I think about

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Speaker 1: this stuff sometimes when I'm thinking about order repair and

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Speaker 1: what goes on in the repair shop. You know, are

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Speaker 1: you aware of for example, you know the price of tires.

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Speaker 1: We had some crazy stuff with tires this week. We

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Speaker 1: stacked them up this week in terms of doing tire work.

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Speaker 1: And I've got to tell you, we just we just

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Speaker 1: sailed right through it every weird tire that rolled into place.

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Speaker 1: And it's not that they were they were weird, you know,

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Speaker 1: big stuff, right. Twenty inch tires run flats tires with

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Speaker 1: very low profile, meaning there's not a lot of sidewall

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Speaker 1: of the tire. And it was kind of exciting because

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Speaker 1: our Hunter Tire machine just ate them up, just you know,

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Speaker 1: mounted them up on the machine, bang zoom, and I

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Speaker 1: know it's I know it's a good machine because I

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Speaker 1: don't hear Danny complain anymore about trying to get the

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Speaker 1: tires done. He just he likes using the machine. It's

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Speaker 1: all levers and arrows and you know he's having a

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Speaker 1: good time back there. But regardless, it's the price of

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Speaker 1: the tires had. We had to put a set of

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Speaker 1: tires on a twenty twenty two Dodge Durrango this week.

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Speaker 1: The tires were six hundred dollars apiece. Now that's a

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Speaker 1: it's a Dodge Durrango. Oh yeah, it's an RT it's

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Speaker 1: the hot rod version, et cetera. But it's twenty four

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Speaker 1: hundred dollars worth of tires and you don't even have

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Speaker 1: them on the vehicle yet. And I said, I got

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Speaker 1: to mention this on air. I've got to see if

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Speaker 1: everybody or you know, do people stop and think about

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Speaker 1: replacement parts when they're buying a car. And I'm not

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Speaker 1: saying it's a bad car. You just you know, the

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Speaker 1: person that owns this, I you know, and I guess,

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Speaker 1: I guess the grandfather room. Me comes out of the

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Speaker 1: father room, he comes out right, because this is a younger,

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Speaker 1: younger person, young family, just had a baby, just bought

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Speaker 1: a house, and it's you know, three thousand dollars to

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Speaker 1: put four tires on this Durrango. When a you know,

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Speaker 1: a Toyota Camri wood work, right, I think they were

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Speaker 1: like two ninety five forty five twenties, something like at

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Speaker 1: two eighty five forty five twenty something like that. It

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Speaker 1: was a crazy size, but still made me think, I've

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Speaker 1: got to just advise everybody. You know, listen, great cars,

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Speaker 1: but just are you aware of, you know, certain replacement

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Speaker 1: parts when you're buying a hot rod version. Look, when

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Speaker 1: you're buying a corvette, you kind of expect it, right

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Speaker 1: when you buy a Durrango. I mean it's a it's

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Speaker 1: a big SUV truck kind of a thing. You don't expect,

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Speaker 1: you know, three thousand dollars worth of tires when you

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Speaker 1: have to go to replace the tires. So that's on

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Speaker 1: my mind. You know, trust is on my mind. I

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Speaker 1: think trust is probably the biggest thing in order repair

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Speaker 1: that that just isn't there like it should be, and

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Speaker 1: it never has been. You know, order repairs always viewed

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Speaker 1: upon or scowled at and looked upon as you know, steelerships.

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Speaker 1: I hear that comment a lot, which I think is

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Speaker 1: a stupid comment. And I hear about you know, order

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Speaker 1: repair shops that are you know, deceptional, and they are

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Speaker 1: you know, listen, there's there's good and bad in all though, right,

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Speaker 1: but you can't condemn an entire dealership because there's a

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Speaker 1: lot of hard working people out there out here trying

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Speaker 1: to fix cars. And sometimes it's the vehicle. Sometimes it's

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Speaker 1: just the vehicle you ran into. We had a twenty

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Speaker 1: eighteen Chevy Impalla this week that had oil leaks. The

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Speaker 1: customer complaint was oil leaks, and it was you know,

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Speaker 1: I drew the job. It was in my rack. I

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Speaker 1: you know, did my normal due diligence and pinpointed it

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Speaker 1: down to the area of the engine that was leaking

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Speaker 1: oil and I washed everything down. I added a die,

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Speaker 1: and while the engine was running, I started reading bulletins

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Speaker 1: and I came across a couple of bulletins for this

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Speaker 1: all aluminum engine block vehicle that talk about perosity in

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Speaker 1: the engine block. Now you go explain to a sixty

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Speaker 1: thousand mile customer vehicle, your engine block is porous and

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Speaker 1: that's where the oil leak is coming from. You know,

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Speaker 1: I'm old, all right, I'm older. I remember General Motors

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Speaker 1: making engines go three hundred thousand miles, and now we've

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Speaker 1: got engines that at sixty thousand miles leaking oil from

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Speaker 1: the porosity of the casting because the casting was made poorly.

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Speaker 1: And I don't understand that. To me, that's not acceptable.

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Speaker 1: But if a repair shop went and told a consumer

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Speaker 1: that just walked in the door in an original you know,

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Speaker 1: and they saw this leak, would you guys believe it.

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Speaker 1: I don't know if you would because it sounds so

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Speaker 1: far fetched, but yet there it is. There's the bulletin

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Speaker 1: right in front of your General Motors actually has three

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Speaker 1: or four different copies, different levels of the problem, and

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Speaker 1: it just seems to be an ongoing thing now. In

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Speaker 1: the case of the Impella I was working on, the

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Speaker 1: oil leak was from the oil pressure sending unit, which

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Speaker 1: is located right below the oil filter in the front

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Speaker 1: of the engine block. And you know, I proved it.

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Speaker 1: I washed everything down. I had to die. I wait

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Speaker 1: for it to start leaking again. I could see it

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Speaker 1: coming out at the base of the pressure unit. The

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Speaker 1: crazy thing is, so I went to order parts right,

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Speaker 1: and I couldn't. I couldn't buy a pressure switch, not easily.

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Speaker 1: But I could buy the filter assembly or the housing assembly.

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Speaker 1: It sits on this four bolt flanged chunk of aluminum.

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Speaker 1: The oil filter screws onto it, the switch screws into it.

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Speaker 1: I could buy that easier than I could buy the

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Speaker 1: switch and the switch. When we look at the part numbers,

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Speaker 1: a switch partner, I'm sorry, the oil filter adapter housing

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Speaker 1: part number has been superseded six times and it created

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Speaker 1: an extra day delay to get the vehicle out because

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Speaker 1: I had to get parts. And you know, I think

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Speaker 1: about that that I can turn to the majority of

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Speaker 1: my customers and say hey, and they trust me. Because

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Speaker 1: I think trust is a huge part of this business, right,

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Speaker 1: but you have to earn that trust. And I think

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Speaker 1: it's just so important that that I recognize it, that

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Speaker 1: you recognize it. You've got to expect that. You've got

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Speaker 1: to know that the shop you're going to is somebody

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Speaker 1: you can trust or someone you can trust. You know,

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Speaker 1: you're not looking for free and shame on you if

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Speaker 1: you are, but you want to know that when you

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Speaker 1: have a problem you can turn to them. Because auto

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Speaker 1: repair is not about when things are going well. Order

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Speaker 1: repair is about when things are going poorly. Right. It's

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Speaker 1: like a marriage. Everybody talks about the honeymoon, Nobody ever

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Speaker 1: talks about the bad times. But you got to recognize

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Speaker 1: the bad times because there's going to be tough times

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Speaker 1: in order repair, whether you're the shop owner, the technician,

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Speaker 1: or the customer. And you got to see how do

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Speaker 1: you get through it? And I think I think that's

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Speaker 1: just part of and that's any business relationship. But auto

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Speaker 1: repair seems to be a very it's very emotional, it's

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Speaker 1: very in the gut right because it's it's are you

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Speaker 1: being ripped off? It's a safety thing, it's dependability, it's reliability,

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Speaker 1: we depend on our vehicles an awful, awful lot. A

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Speaker 1: very dear friend of this radio show recently emailed me

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Speaker 1: about his Ford Edge that he took into his mechanic

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Speaker 1: in the sunny state of Florida and they did some

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Speaker 1: breakwork and one hundred and eighty miles later. Well, and

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Speaker 1: I still don't have the whole story, I should clarify that.

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Speaker 1: But within one hundred and eighty miles of them doing

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Speaker 1: this rep pair, this brakework, that did brakes and struts

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Speaker 1: and you know, overhaul the suspension and you know, it's

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Speaker 1: a twelve year old vehicle. One hundred and thirty thousand miles.

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Speaker 1: All right, I get it, you know, but it was

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Speaker 1: a fair amount of money in exchange for services performed.

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Speaker 1: And they come up with or the vehicle comes back

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Speaker 1: up with that the brakes still aren't right. I don't

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Speaker 1: I still haven't gott an answer on what the original

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Speaker 1: problem was. But the brakes aren't right. But there's a

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Speaker 1: service Advanced traction Control warning light on the dashboard, and

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Speaker 1: you know there's a problem. And JC is telling me,

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Speaker 1: you know that he's got an appointment to go for

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Speaker 1: a ride with the shop owner on Monday, who's getting

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Speaker 1: a little defensive and you know he's getting a little

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Speaker 1: he's getting some pushback, and you know, I think that's wrong.

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Speaker 1: I don't think that's the way you can approach it.

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Speaker 1: You know, Dad, you guys have heard me tell you

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Speaker 1: this story. My dad used to he was in the

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Speaker 1: carpet business. What else would an Armenian boy do in

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Speaker 1: the sixties, right, And he I remember the story so

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Speaker 1: clearly about him having to go back to certain places

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Speaker 1: and you know, restretch carpet, or look at the way

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Speaker 1: the carpet was wearing, or look at the nap and

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Speaker 1: look at the job overall. Because even then, as Dad said,

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Speaker 1: you only get one chance to annoy a customer and

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Speaker 1: lose them. You know, you only get one chance to

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Speaker 1: build that trust, and you only get one chance to

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Speaker 1: make something right. And I think, because this happens to

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Speaker 1: you guys, when Jerry told me his story, I thought

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Speaker 1: about all of you here listening to me, you know,

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Speaker 1: because I know you all go through this, and I

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Speaker 1: think the mark of a good repair shop is gee,

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Speaker 1: you know, I'm sorry this happened. Let me look into it,

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Speaker 1: let me come up with an answer. And I think

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Speaker 1: that's really got to be the course of action, you know,

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Speaker 1: in all fairness, the twenty eighteen Chevy Impala. And this

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Speaker 1: is sort of the overlapping thought I had with this,

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Speaker 1: the twenty eighteen Impalla that we're talking about engine oil leaks.

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Speaker 1: We had just changed the oil on it three months prior.

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Speaker 1: Now the customer could have come in all upset and hey,

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Speaker 1: you just changed the oil on my car. Even though

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Speaker 1: we did it was three months, but you know, hey,

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Speaker 1: I've got to and that's on the back of my mind.

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Speaker 1: You know, the phone call was, hey, Ron, the Impala

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Speaker 1: has got an oil leak. Oh geez, I know, we

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Speaker 1: just serviced at the beginning of the summer three months ago.

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Speaker 1: Let's let's take a look. Get it in tomorrow. And

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Speaker 1: they did, and I verified what was going on. By

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Speaker 1: the way, the oil porosity block issue. The reason I

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Speaker 1: raised that is because I could prove it's the oil

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Speaker 1: filter adapter housing. But yet one of the bolts that

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Speaker 1: screwed into the engine block when I took it out,

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Speaker 1: the first three threads of that bolt are wet in

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Speaker 1: the block housing. So I got to explain to Paul, Hey,

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Speaker 1: you know, this is the fix. I showed him to

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Speaker 1: die with the glasses and he get it. And you know,

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Speaker 1: I said, but this could be the next problem that

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Speaker 1: crops up. You see, that's what builds trust. Show and tell.

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Speaker 1: Everybody loves show and tell at the shop, and I

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Speaker 1: think show and tell is a big part of this business. Jerry,

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Speaker 1: I'm not sure what Jerry's gonna do. I mean, Jerry's

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Speaker 1: got an issue. He's got some problems there in terms

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Speaker 1: of he's got a shop owner that's on his heels already.

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Speaker 1: He's got a problem with the vehicle. I think that

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Speaker 1: they've got to scan it for codes. I think they've

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Speaker 1: got to verify condition. I think they've got to do

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Speaker 1: a physical inspection the wheel speed sensors for that particular vehicle.

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Speaker 1: The edge those wheel speed sensors are right in the

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Speaker 1: area of the brake rotors. And for all we know,

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Speaker 1: somebody was swinging a hammer trying to remove a rotor.

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Speaker 1: Maybe it was rusted on and maybe something got damaged,

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Speaker 1: maybe something got disconnected, and maybe it has nothing to

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Speaker 1: do with wheel speed sensors at all. Maybe it's not

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Speaker 1: related to anything they did. But my point is, as

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Speaker 1: a customer, you've got to expect some consideration. As a

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Speaker 1: shop owner. I think you have to verify the condition

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Speaker 1: before you say something. Hey, yeah, bring it in. Let's

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Speaker 1: take a look, because that's a lot better position to

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Speaker 1: come from. And then you take the customer by the

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Speaker 1: hand into the shop and go, look, here's the four

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Speaker 1: speed sensors. They're intact. Here's the print out. It has

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Speaker 1: nothing to do with wheel speed sensors. It's the main

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Speaker 1: ABS control unit failed. And you know, I mean, things

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Speaker 1: are gonna go wrong. It happens. It's an older vehicle,

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Speaker 1: it's got a high mileage on it. But you know,

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Speaker 1: I've learned from experience those days when you say, yeah,

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Speaker 1: it's nothing we did, and when you find out one

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Speaker 1: of your guys accidentally did something, then you look stupid

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Speaker 1: and looking stupid and having to pay to fix the car.

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Speaker 1: That's twice as painful. Eight five five five six nine

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Speaker 1: nine zero zero. Jerry, if you're out there, I wish

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Speaker 1: you'll luck and keep me posted. I'm Ron an eighty

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Speaker 1: in the car doctor. I'll be back right after this.

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Speaker 1: He drives that way.

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Speaker 2: But when it comes to fixing cars, Ron has car

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Speaker 2: advice done right.

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Speaker 1: Eight five five five six zero nine nine zero zero.

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Speaker 1: Here's Ron, Yeah and real quick. Let me let me

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Speaker 1: just say a quick hello. We'll welcome WGNY, Newburgh, Bob

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Speaker 1: Mains and company up there. A little bit of a

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Speaker 1: behind the scenes story. When we were first starting to

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Speaker 1: take this show independent, we actually broadcast from their studios

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Speaker 1: for a couple of months, and you guys didn't know it,

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Speaker 1: but we were up in Newburgh, New York broadcasting. They're

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Speaker 1: royally waiting for the studios at Corporate to be built,

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Speaker 1: and we really appreciate the fact that we're there now

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Speaker 1: on air wgn Y Newburgh. And a little bit of

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Speaker 1: the backstory, and as always, we very much appreciate all

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Speaker 1: of our affiliates and Bob welcome aboard, sir officially. Thanks,

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Speaker 1: we're glad to have you here. Tom got a little

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Speaker 1: bit of a quick story. Should we do it now

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Speaker 1: or should we do it after this call? Your call?

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Speaker 5: Tom?

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Speaker 2: Well, why don't we do it after this call? Because

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Speaker 2: Frank is working on the car as we speak.

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Speaker 1: Okay, cool, let's go to Frank then, Frank in Jersey. Frank,

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Speaker 1: what's going on?

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Speaker 5: Hey? Frank? PreK hi Ron go to speak you once again. Yes, sir,

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Speaker 5: I called you about a year ago at work. Actually

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Speaker 5: you're very kind to speak to me for about five minutes,

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Speaker 5: so we will say you're very like guy in I

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Speaker 5: look at the show and this is a long time listener.

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Speaker 1: Thank you. What can I do for you?

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Speaker 5: Frank? Okay, the car in question is they have two

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Speaker 5: thousand and seven Mercedes E three fifty. I should preface

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Speaker 5: this by saying I'm not a technicianal mechanicals. I grew

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Speaker 5: up in the field a more deary custom audio guy,

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Speaker 5: but I worked my own cars. But yeah, so in

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Speaker 5: this case, my car came up with a couple of

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Speaker 5: codes I scanned. One was a P zero zero two

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Speaker 5: five and the other was a P two A zero zero.

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Speaker 5: Now with the two five it comes up with a

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Speaker 5: camera adjuster, which I added an issue with the previous

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Speaker 5: that there was a two three or two four when

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Speaker 5: I first bought the car, and I replaced that, and

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Speaker 5: I hadn't had an issue with that since. Now this

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Speaker 5: just popped up recently and I replaced that created the code.

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Speaker 5: Uho's come back yet, although everyleven't driven the car. Now,

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Speaker 5: my main question is with the P two A zero zero,

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Speaker 5: which is two upstream after the cat looks like shifted

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Speaker 5: towards Rich Okay, now scanning, and I learned all this

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Speaker 5: invention from you, who I put bole scan tool, and

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Speaker 5: I my own cars. For the most part, I've noticed

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Speaker 5: that when I'm looking at the cats on the scanner,

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Speaker 5: for example, the upstream cats, they were at about point

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Speaker 5: ninety nine two point to one, I should say, so

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Speaker 5: I was reading or getting. But the downstream on the

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Speaker 5: left side is at six ninety five milliballs, whereas the

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Speaker 5: right side idolysis hight side is at sixty milliballs. If I,

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Speaker 5: you know, I rivee it either they both go up,

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Speaker 5: although I think the right bank goes up a little

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Speaker 5: bit slower. But did they pop up or pop down

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Speaker 5: to get I'm not. I took a recording of it.

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Speaker 1: You got another? Then you got another car in the household, Frank.

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Speaker 5: I have several.

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Speaker 1: Okay, what else you got?

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Speaker 3: Uh?

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Speaker 5: Mostly classics? That one I have ninety seven. I courd

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Speaker 5: you by it a year ago.

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Speaker 1: Oh no, no, no, no, you got something you got you

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Speaker 1: got something else? You got something else? Modern with two sensors.

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Speaker 5: Oh yeah, My daily driver was a Prius.

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Speaker 1: Okay, so you know you got something that's you got?

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Speaker 1: You got to be six with four O twos so

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Speaker 1: you can look at bank to bank. What I'm trying

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Speaker 1: to get is what I'm what I'm trying to teach

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Speaker 1: you is that I'm trying to teach you about O twos.

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Speaker 1: But you're you're looking you're looking at a broken car,

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Speaker 1: So you're you're trying to learn on a broken car,

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Speaker 1: which is always the hardest thing to do because you

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Speaker 1: don't know what good looks like. All right, So you know,

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Speaker 1: just to back up here, So an oxygen sensor is

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Speaker 1: going to go high low high low. You know, low

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Speaker 1: voltage is a lead condition. High voltage is a rich condition. Okay.

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Speaker 1: A typical, correctly functioning oxygen sensor before a catalytic converter

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Speaker 1: will vary in up and down over you know, x

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Speaker 1: amount of seconds as displayed by a scan tool. Okay,

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Speaker 1: and then the downstream O two. If a catalytic converter

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Speaker 1: is doing its job and all else being correct, the

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Speaker 1: downstream O two is going to tend to hang which way.

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Speaker 1: Let's see if you're let's see what you gotta me

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Speaker 1: so far right, it's gonna hang high right because it's

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Speaker 1: gonna be it's gonna be a rich condition because the

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Speaker 1: cat's storing oxygen to do its job right. So we'll

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Speaker 1: typically see an upstream oh two going point two too

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Speaker 1: point nine and a downstream oh two after the cat

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Speaker 1: hanging somewhere point seven point eight tenthsive a vault. Every

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Speaker 1: once in a while, that catalytic converter burps and they'll

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Speaker 1: they'll drive it in the other direction by modifying fuel trim,

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Speaker 1: and they'll look for a change in cat or the

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Speaker 1: cat just reaches its saturation point and does it on

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Speaker 1: its own, and now they know how efficient that cat is,

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Speaker 1: and that's how they do their monitor test for catalytic

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Speaker 1: converter efficiency or otherwise, give you, guys the dreaded P

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Speaker 1: zero four to twenty P zero four to thirty four code. Right,

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Speaker 1: So now understanding basics of two operation, Now tell me

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Speaker 1: what you're what you're seeing on your row two's you're

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Speaker 1: upstream oh two on the bad side, the down stream

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Speaker 1: O two on the bad side. I'll tell you what

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Speaker 1: hold that foot. Let me pull away and take a pause.

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Speaker 1: When we come back, we'll finish, Frank. And by the way, Frank,

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Speaker 1: just let me mention real quick, there's a couple of

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Speaker 1: bulletins about that camshafter or Juster solonod I want to

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Speaker 1: go over that too. When we come back. I'm running

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Speaker 1: eighty in the car. Doctor. We are at eight five

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Speaker 1: five five six zero nine nine zero zero. I'll be

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Speaker 1: back right after this. Don't go anywhere every hardway. Let

365
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Speaker 1: me slip away every hardway. You've seen that.

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Speaker 2: It is a month and after blue from my head

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Speaker 2: down to my shoes.

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Speaker 1: And we are back. Let's go back to Frank and Jersey. Frank,

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00:18:55,160 --> 00:18:59,560
Speaker 1: you're still there, sir, hiight, sir, So that's the fault

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Speaker 1: code you're getting for this these alleged oxygen sensor issues.

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Speaker 1: What was the number again?

372
00:19:05,840 --> 00:19:06,439
Speaker 6: Uh?

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Speaker 5: P two A is an Apple zero zero?

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Speaker 1: Okay? All right? And what definition do you come up

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Speaker 1: with as as far as what that's for?

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Speaker 5: O two upstream sense of sensor before Pat has shipped

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Speaker 5: towards Rich right bank?

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00:19:23,480 --> 00:19:25,760
Speaker 1: All right, so it's got a it's right so bank one.

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Speaker 1: So it's got a. It's got a Rich bias, is

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Speaker 1: what they're telling you. All right, correct, I'm not I'm

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Speaker 1: not familiar with that number. I'm gonna look it up

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Speaker 1: after the show today because I thought it was a

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00:19:35,840 --> 00:19:40,600
Speaker 1: P zero okay. Anyway, So what have you done so

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Speaker 1: far to diagnose it.

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Speaker 5: Well, I ran a scan on it. Well yeah, okay,

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Speaker 5: I ran as scan on it and outside also purposes

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Speaker 5: of this phone call to get what is it? The

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Speaker 5: uh oh my goodness, little blank here.

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Speaker 1: Okay, take a breath.

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Speaker 5: I feel okay, sorry, but for some reason with my scam,

391
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Speaker 5: it won't pick up in the car. I have a

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Speaker 5: hotel eight OABT, I both my cars. Yeah right, but

393
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Speaker 5: either way, just just just going through stuff. I couldn't

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Speaker 5: necessarily understand everything I was looking at. But when I

395
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Speaker 5: did look at the cats, for example, just kind of

396
00:20:17,320 --> 00:20:20,159
Speaker 5: throw into that area. I did notice that the discrepancy between

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Speaker 5: the left and right cap on the downstream side.

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Speaker 1: Well, I'm not so worried about that is let's look

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Speaker 1: at let's look at the upstream side both banks. If

400
00:20:27,200 --> 00:20:29,439
Speaker 1: you were to graph both, if you were to graph

401
00:20:29,480 --> 00:20:33,479
Speaker 1: both sensors before the cat, what do they show you?

402
00:20:35,400 --> 00:20:38,680
Speaker 5: I see them switching, you know, back and forth readily

403
00:20:38,800 --> 00:20:39,800
Speaker 5: and more or less easily.

404
00:20:40,080 --> 00:20:44,359
Speaker 1: Okay, So and then I was gonna then my next

405
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Speaker 1: comment would be, and I would I would do this?

406
00:20:46,440 --> 00:20:49,040
Speaker 1: Can you does your scan tool allow you to just

407
00:20:49,160 --> 00:20:52,720
Speaker 1: display PIDs by choice? So you just want to put

408
00:20:52,760 --> 00:20:56,840
Speaker 1: those two sensors up. I did that, okay, because that

409
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Speaker 1: way we're not slowing down the processor. Actually, what i'd

410
00:20:59,560 --> 00:21:01,480
Speaker 1: like to see is, uh, you know, if I look

411
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Speaker 1: at if I look at both OH two's before the cat,

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Speaker 1: both O twos after the CAT, I should see mirror

413
00:21:08,040 --> 00:21:11,919
Speaker 1: images side by side, right, correct, And you're not and

414
00:21:11,960 --> 00:21:14,440
Speaker 1: you're not seeing that is what you're gonna tell.

415
00:21:14,640 --> 00:21:17,560
Speaker 5: On the stream Yes I'm downstream, absolutely not.

416
00:21:17,680 --> 00:21:20,080
Speaker 1: And what are you seeing downstream?

417
00:21:20,280 --> 00:21:22,639
Speaker 5: Okay? So if it's idling, for example, like I told you,

418
00:21:22,800 --> 00:21:25,719
Speaker 5: I would see for example, on the left side, uh,

419
00:21:26,560 --> 00:21:30,080
Speaker 5: ninety five milli volts, right side sixty milli volts. Now,

420
00:21:30,119 --> 00:21:32,360
Speaker 5: if I was to lift the throttle, will kind of accelerate.

421
00:21:33,080 --> 00:21:35,800
Speaker 5: If I actually quoted this, If I remember correctly, they

422
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Speaker 5: go they come down very quickly on the grass and

423
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Speaker 5: then the right side, the high middle voltage you know,

424
00:21:43,080 --> 00:21:45,200
Speaker 5: kind of recovered right away. Whereat the other one goes

425
00:21:45,280 --> 00:21:49,080
Speaker 5: up gradually and then comes back down again. Okay, down

426
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Speaker 5: around sixteen.

427
00:21:50,000 --> 00:21:53,320
Speaker 1: Well, first of all, remember you're you're scanning. You're using

428
00:21:53,359 --> 00:21:56,320
Speaker 1: a scan tool to capture something an image of something

429
00:21:56,359 --> 00:21:59,720
Speaker 1: that's happening so fast. Most of what most of what

430
00:21:59,800 --> 00:22:01,639
Speaker 1: you see on a scan tool as a lie anyway,

431
00:22:01,640 --> 00:22:04,760
Speaker 1: when you're when you're looking at oxygen sensor activity. All right,

432
00:22:05,359 --> 00:22:07,320
Speaker 1: So if you were to take this car out for

433
00:22:07,359 --> 00:22:09,480
Speaker 1: a ride at forty miles an hour and just graph

434
00:22:09,560 --> 00:22:11,640
Speaker 1: the four sensors, what do you see.

435
00:22:12,960 --> 00:22:13,720
Speaker 5: That haven't done?

436
00:22:13,880 --> 00:22:16,959
Speaker 1: Okay? You know, is there is there a quality? Then

437
00:22:17,080 --> 00:22:18,879
Speaker 1: that's number one. Number two. If you were to go

438
00:22:18,960 --> 00:22:21,000
Speaker 1: look at freeze frame, will your scan tool give you

439
00:22:21,160 --> 00:22:21,800
Speaker 1: freeze frame?

440
00:22:22,960 --> 00:22:23,320
Speaker 5: They will?

441
00:22:23,480 --> 00:22:26,600
Speaker 1: Okay? And I'm making the assumption dangerous word that you're

442
00:22:26,600 --> 00:22:28,159
Speaker 1: familiar with freeze frame. You know what I'm going to

443
00:22:28,200 --> 00:22:30,280
Speaker 1: ask you to do, right, go look at freeze frame

444
00:22:30,680 --> 00:22:35,040
Speaker 1: under under what conditions? Does this fault code occur? All right?

445
00:22:35,800 --> 00:22:38,520
Speaker 1: And now I want to look at fuel trim? All right?

446
00:22:39,040 --> 00:22:40,760
Speaker 1: And now I want to be aware of fuel trim

447
00:22:41,080 --> 00:22:44,240
Speaker 1: and look to see where's fuel trim, especially when this

448
00:22:44,400 --> 00:22:47,280
Speaker 1: problem happens. Does this happen cold? Does this happen warm?

449
00:22:47,359 --> 00:22:50,160
Speaker 1: Does this happen somewhere in the middle? And I also

450
00:22:50,320 --> 00:22:53,200
Speaker 1: just want to verify you have no other fault codes

451
00:22:53,240 --> 00:22:56,240
Speaker 1: with this right. First, you had the cam sensor fault.

452
00:22:57,119 --> 00:23:00,040
Speaker 1: You fix that, Okay, You're aware of the bulletin and

453
00:23:00,160 --> 00:23:02,240
Speaker 1: you've seen the bulletin that came out from Mercedes a

454
00:23:02,280 --> 00:23:05,359
Speaker 1: good ten twelve years ago. I don't think I have

455
00:23:05,840 --> 00:23:08,879
Speaker 1: s SBO three point thirty dash oh eight. And it

456
00:23:09,000 --> 00:23:12,879
Speaker 1: talks about problems with camshaft adjuster solenoids and changing timing

457
00:23:13,000 --> 00:23:16,719
Speaker 1: chains and sprockets and all sorts of things, all right,

458
00:23:17,440 --> 00:23:19,800
Speaker 1: because I want to make sure that there's no camshaft

459
00:23:19,880 --> 00:23:22,960
Speaker 1: issues with this, because an imbalancing camshafts such as i e.

460
00:23:23,160 --> 00:23:26,440
Speaker 1: The chain not being correct or the sprockets being warred,

461
00:23:26,480 --> 00:23:29,320
Speaker 1: will affect cylinder efficiency, which guess what, it will affect

462
00:23:29,320 --> 00:23:32,400
Speaker 1: the way two centsors react and operate. Also, all right,

463
00:23:32,600 --> 00:23:38,719
Speaker 1: hire high MIAs car. Yeah, okay, so you know yeah, now,

464
00:23:38,880 --> 00:23:43,120
Speaker 1: not not super high, but high enough. So do those things.

465
00:23:43,160 --> 00:23:44,720
Speaker 1: You got a couple of things to do, Frank, do

466
00:23:44,880 --> 00:23:46,520
Speaker 1: that checking. Get your hands on that bullet and take

467
00:23:46,560 --> 00:23:49,160
Speaker 1: a look at that, verify what they're asking for in there,

468
00:23:49,160 --> 00:23:50,520
Speaker 1: and then give me a call back. We can talk

469
00:23:50,600 --> 00:23:52,760
Speaker 1: some more, all right, kiddo, I'll start to do that.

470
00:23:53,320 --> 00:23:56,240
Speaker 1: You're very welcome, Frank. You'll be well, you'd be well, yes, sir.

471
00:23:56,800 --> 00:23:57,000
Speaker 5: See.

472
00:23:57,000 --> 00:23:58,680
Speaker 1: The funny thing is, I remember I do remember him

473
00:23:58,680 --> 00:24:00,480
Speaker 1: calling in a couple of well, good, you know it

474
00:24:00,560 --> 00:24:04,120
Speaker 1: was a while ago. Anyway, Well it had to happen

475
00:24:04,200 --> 00:24:07,720
Speaker 1: sooner or later, listeners, I you know it was. It

476
00:24:07,800 --> 00:24:10,080
Speaker 1: was kind of a sad day. But Tom announced that

477
00:24:10,200 --> 00:24:13,200
Speaker 1: he is replacing the escape. Almost got four hundred thousand

478
00:24:13,240 --> 00:24:13,480
Speaker 1: out of it.

479
00:24:13,520 --> 00:24:13,680
Speaker 5: Huh.

480
00:24:13,720 --> 00:24:17,200
Speaker 2: Tom got about one thousand miles shy of it. And

481
00:24:18,680 --> 00:24:20,600
Speaker 2: I'd love to take it for that thousand mile ride,

482
00:24:20,640 --> 00:24:23,160
Speaker 2: but I just don't have time this weekend. But yeah,

483
00:24:23,240 --> 00:24:26,240
Speaker 2: we had a had a little issue last oil change

484
00:24:26,280 --> 00:24:28,240
Speaker 2: when you pulled the oil changepan down when a piece

485
00:24:28,280 --> 00:24:29,000
Speaker 2: of metal came out.

486
00:24:29,960 --> 00:24:32,200
Speaker 1: It was only part of the frame. Yeah, yeah, I

487
00:24:32,280 --> 00:24:35,240
Speaker 1: mean nothing important. Yeah, I said, so look what's that.

488
00:24:36,520 --> 00:24:39,119
Speaker 5: Well, I was looking on I.

489
00:24:39,160 --> 00:24:41,320
Speaker 2: Started looking on the website the local Ford dealer here

490
00:24:41,400 --> 00:24:44,159
Speaker 2: Sunshine Ford. They're good people, and I started looking on

491
00:24:44,240 --> 00:24:46,400
Speaker 2: the website and I spotted a two year old Ford

492
00:24:46,480 --> 00:24:50,200
Speaker 2: Edge with thirteen thousand miles on it. Now, in this

493
00:24:50,320 --> 00:24:54,600
Speaker 2: part of the world, your typically used car has fifty

494
00:24:54,640 --> 00:24:57,320
Speaker 2: sixty seventy thousand miles on it. Because people go to

495
00:24:57,400 --> 00:24:59,959
Speaker 2: New York City or for work, they go to Pennsylvania,

496
00:25:00,040 --> 00:25:03,359
Speaker 2: they go to Connecticut. This thing only had thirteen thousand

497
00:25:03,400 --> 00:25:05,879
Speaker 2: miles on it. It was a lease by somebody who

498
00:25:06,000 --> 00:25:09,160
Speaker 2: didn't really drive much. And it's kind of the same

499
00:25:09,240 --> 00:25:13,760
Speaker 2: situation when I bought my daughter's Echo Sport. And anyway,

500
00:25:13,800 --> 00:25:15,280
Speaker 2: I walked in last night and I bought a car,

501
00:25:15,359 --> 00:25:18,119
Speaker 2: and I'm picking it up Monday, and mister Escape is

502
00:25:18,359 --> 00:25:22,640
Speaker 2: unfortunately going away, and it's like losing an old friend Smithsonian.

503
00:25:25,480 --> 00:25:27,720
Speaker 1: I think we should bronze it, I mean run. The

504
00:25:27,800 --> 00:25:28,639
Speaker 1: thing just keeps running.

505
00:25:28,640 --> 00:25:30,720
Speaker 2: I mean we k sealed it last month because it

506
00:25:30,800 --> 00:25:33,920
Speaker 2: was using antifreeze and it's been running like a top

507
00:25:34,000 --> 00:25:37,879
Speaker 2: ever since. And it's like, if the frame wasn't rotting out,

508
00:25:37,920 --> 00:25:39,240
Speaker 2: I'd still drive it.

509
00:25:39,320 --> 00:25:40,840
Speaker 1: I wanted to get a half million out of it.

510
00:25:41,080 --> 00:25:43,080
Speaker 1: You notice that you notice the Ford dealers taking it

511
00:25:43,160 --> 00:25:44,400
Speaker 1: back from you. They're going to give you a couple

512
00:25:44,440 --> 00:25:45,840
Speaker 1: of bucks in trade because they want to send it

513
00:25:45,880 --> 00:25:47,639
Speaker 1: back to Ford four wants to figure out what they

514
00:25:47,680 --> 00:25:49,879
Speaker 1: did wrong to make one last so long, because of

515
00:25:49,920 --> 00:25:53,160
Speaker 1: course that is the highest that is the highest mileage

516
00:25:53,280 --> 00:25:57,639
Speaker 1: Escape I've ever seen, four hundred thousand miles for my money. Never,

517
00:25:57,680 --> 00:25:59,760
Speaker 1: I don't think you serviced the trans once. I don't

518
00:25:59,800 --> 00:26:02,200
Speaker 1: think I mean the car. Maybe we serviced the trans once,

519
00:26:02,680 --> 00:26:05,080
Speaker 1: never serviced the dipp never did any of the fluids,

520
00:26:05,440 --> 00:26:07,879
Speaker 1: barely did tires every once in a while breaks and

521
00:26:07,960 --> 00:26:09,240
Speaker 1: the car just kept running.

522
00:26:09,400 --> 00:26:12,360
Speaker 2: It just it just I mean the last the last

523
00:26:12,400 --> 00:26:14,800
Speaker 2: time I had it into the Ford dealership, they did brakes.

524
00:26:15,240 --> 00:26:19,119
Speaker 2: They you know, they flushed out the brake system about

525
00:26:19,640 --> 00:26:21,960
Speaker 2: you know, maybe a year ago. I did have them

526
00:26:22,119 --> 00:26:25,600
Speaker 2: service the trans okay at at you know, three hundred

527
00:26:25,600 --> 00:26:28,520
Speaker 2: and some hot thousand miles and the thing just runs.

528
00:26:28,680 --> 00:26:28,880
Speaker 5: Yeah.

529
00:26:29,119 --> 00:26:31,480
Speaker 2: The only thing I had a problem with recently the

530
00:26:31,520 --> 00:26:34,360
Speaker 2: back door jammed and I had to climb in through

531
00:26:34,480 --> 00:26:38,000
Speaker 2: the through over the back seats and try and unjam

532
00:26:38,160 --> 00:26:39,480
Speaker 2: this door. Oh my god.

533
00:26:39,560 --> 00:26:42,080
Speaker 1: What Yeah, Well, now you're now you're going to go

534
00:26:42,119 --> 00:26:43,960
Speaker 1: through the trauma of parting with a car, which is

535
00:26:44,040 --> 00:26:47,040
Speaker 1: sort of like parting with a you know, a family friend,

536
00:26:47,119 --> 00:26:48,880
Speaker 1: so to speak. Let's pull over, take a plus Tom.

537
00:26:48,920 --> 00:26:51,200
Speaker 1: We got calls, but good story, good luck, and the

538
00:26:51,520 --> 00:26:53,440
Speaker 1: best wishes with the car. I'm running any in the

539
00:26:53,480 --> 00:27:10,880
Speaker 1: car doctor, We'll return right after this. Let's uh, let's

540
00:27:10,880 --> 00:27:12,639
Speaker 1: see where do we want to go now, let's take

541
00:27:12,680 --> 00:27:14,640
Speaker 1: a walk over to Kentucky. Well, it's not really a walk.

542
00:27:14,640 --> 00:27:17,360
Speaker 1: It probably a good job. Let's go to Mary Beth.

543
00:27:17,440 --> 00:27:19,320
Speaker 1: Mary Beth in Kentucky. Welcome to the car doctor. How

544
00:27:19,359 --> 00:27:19,920
Speaker 1: can I help.

545
00:27:21,280 --> 00:27:21,440
Speaker 5: Hi?

546
00:27:22,320 --> 00:27:25,879
Speaker 6: I just wanted to, I guess warn people to be

547
00:27:26,000 --> 00:27:30,679
Speaker 6: aware of a major this have we had this past weekend.

548
00:27:31,240 --> 00:27:34,560
Speaker 6: It cost us seven hundred dollars between buying a new

549
00:27:34,600 --> 00:27:38,520
Speaker 6: battery for our car, having it towed, and then having

550
00:27:38,640 --> 00:27:42,719
Speaker 6: it diagnosed and having our keyfop fixed. But when our

551
00:27:42,800 --> 00:27:45,840
Speaker 6: car died, we tried to use the key and the

552
00:27:45,920 --> 00:27:48,680
Speaker 6: keyfob broke from trying to, you know, start the car.

553
00:27:49,440 --> 00:27:51,879
Speaker 6: So I saved the fob part and left it in

554
00:27:51,960 --> 00:27:55,800
Speaker 6: the cabin. And so here we are trying to get

555
00:27:55,840 --> 00:27:58,360
Speaker 6: a new battery, put the new battery in, we're trying

556
00:27:58,400 --> 00:28:00,440
Speaker 6: to jump the old one. Well, every time we'd start

557
00:28:00,480 --> 00:28:03,520
Speaker 6: the car, car would die. So everybody's like, oh, no,

558
00:28:03,640 --> 00:28:07,280
Speaker 6: it's your alternator. Oh you've got a problem. Well here

559
00:28:07,359 --> 00:28:10,200
Speaker 6: it was. There was a chip and the keyfob that

560
00:28:10,920 --> 00:28:13,440
Speaker 6: we had no clue you needed to start the car

561
00:28:13,960 --> 00:28:17,639
Speaker 6: because it's a twenty eleven Honda CRV. I know that

562
00:28:17,760 --> 00:28:19,240
Speaker 6: new cars, and you're gonna have the key with you

563
00:28:19,320 --> 00:28:21,680
Speaker 6: and you push the button. But I thought the keyfob

564
00:28:21,800 --> 00:28:24,320
Speaker 6: was just to open the doors. Oh you know, open

565
00:28:24,400 --> 00:28:25,080
Speaker 6: and lock the doors.

566
00:28:25,160 --> 00:28:25,360
Speaker 5: Yeah.

567
00:28:25,400 --> 00:28:26,240
Speaker 1: No, it's no clue.

568
00:28:26,280 --> 00:28:27,080
Speaker 5: There was a chip in there.

569
00:28:27,200 --> 00:28:29,080
Speaker 1: It's it's part, it's all part of that. I'll tell you.

570
00:28:29,080 --> 00:28:32,200
Speaker 1: I'll tell you when even worse. We've had customers going

571
00:28:32,240 --> 00:28:33,720
Speaker 1: to New York City. We had one a couple of

572
00:28:33,800 --> 00:28:35,320
Speaker 1: years back. She went into New York City. It was

573
00:28:35,359 --> 00:28:38,640
Speaker 1: a Honda and she had I believe, a similar style

574
00:28:38,720 --> 00:28:41,280
Speaker 1: key to what you have, and she didn't realize it

575
00:28:41,320 --> 00:28:43,200
Speaker 1: when she got it from the parking garage. The car

576
00:28:43,400 --> 00:28:45,200
Speaker 1: was running. They said, yeah, there's your car. She went

577
00:28:45,280 --> 00:28:48,160
Speaker 1: and got in the car, drove home. Next day, the

578
00:28:48,240 --> 00:28:51,440
Speaker 1: car won't start. She has the car towed in. I

579
00:28:51,560 --> 00:28:53,680
Speaker 1: look at it, and I can tell if you look

580
00:28:53,720 --> 00:28:56,760
Speaker 1: at your dashboard in her case and her year Honda,

581
00:28:56,760 --> 00:28:58,720
Speaker 1: I forget the exact year might have been in eight.

582
00:28:59,560 --> 00:29:02,840
Speaker 1: The there's normally a green warning light on the desk

583
00:29:02,960 --> 00:29:05,840
Speaker 1: that shows you the key is in its successful recognition

584
00:29:05,960 --> 00:29:08,880
Speaker 1: of the chip and so forth. It was red showing

585
00:29:08,960 --> 00:29:12,880
Speaker 1: that the security feature, the security chip was missing. So

586
00:29:12,960 --> 00:29:14,640
Speaker 1: I called her up and I said, where's the Where's

587
00:29:14,760 --> 00:29:16,720
Speaker 1: I looked at it. The guts of her key were gone,

588
00:29:18,040 --> 00:29:21,360
Speaker 1: and what we found out was that the parking garage

589
00:29:22,040 --> 00:29:24,479
Speaker 1: was suspected as being part of a car theft ring.

590
00:29:25,320 --> 00:29:27,480
Speaker 1: They were taking the guts at they were taking the

591
00:29:27,560 --> 00:29:31,400
Speaker 1: guts out of the key getting the car to start. Now,

592
00:29:31,480 --> 00:29:33,640
Speaker 1: all they have to do is they know where you live,

593
00:29:33,680 --> 00:29:36,560
Speaker 1: because they look at the registration in your glove compartment, right,

594
00:29:37,440 --> 00:29:39,880
Speaker 1: And all they have to do is take that little

595
00:29:39,960 --> 00:29:42,960
Speaker 1: square center of the keyfob, stick it in their pocket,

596
00:29:43,360 --> 00:29:47,720
Speaker 1: take a screwdriver and knock out the lock cylinder. Hold

597
00:29:47,760 --> 00:29:50,000
Speaker 1: that up underneath the desk, the little keyfob piece up

598
00:29:50,080 --> 00:29:54,360
Speaker 1: underneath the desh It recognizes the chip, car stolen, and

599
00:29:54,480 --> 00:29:59,280
Speaker 1: it's gone. So it's it's yeah, well like I've always

600
00:29:59,760 --> 00:30:01,360
Speaker 1: you know, well, Mary Beth I said this for a while.

601
00:30:01,400 --> 00:30:03,120
Speaker 1: The whole key fop thing to me is a little

602
00:30:03,160 --> 00:30:04,920
Speaker 1: extreme because if they want the car, they're going to

603
00:30:04,960 --> 00:30:07,800
Speaker 1: figure out a way to get it. And yeah, it

604
00:30:08,320 --> 00:30:10,120
Speaker 1: ends up costing all of you and all of us,

605
00:30:10,440 --> 00:30:11,920
Speaker 1: you know, a whole bunch more money to keep the

606
00:30:12,000 --> 00:30:14,960
Speaker 1: car allegedly safe than it actually is.

607
00:30:15,360 --> 00:30:18,560
Speaker 6: Well, it's got two hundred and fifty thousand miles on it.

608
00:30:18,680 --> 00:30:20,600
Speaker 6: So they keep telling me, oh, you've got about another

609
00:30:20,600 --> 00:30:21,360
Speaker 6: one hundred on there.

610
00:30:21,600 --> 00:30:24,320
Speaker 1: You know, yeah, you know, you might, you might, you

611
00:30:24,400 --> 00:30:26,239
Speaker 1: might get more than that. Listen, you might go look

612
00:30:26,280 --> 00:30:27,719
Speaker 1: at the price of a new car and say, gee,

613
00:30:27,920 --> 00:30:31,040
Speaker 1: forty grand. Yeah, And you know, I don't know does

614
00:30:31,080 --> 00:30:32,640
Speaker 1: it pay to put five grand in a car? I

615
00:30:33,920 --> 00:30:35,600
Speaker 1: you know, I'm the worst guy in the world to

616
00:30:35,640 --> 00:30:37,240
Speaker 1: talk to you about getting rid of a car, because

617
00:30:37,240 --> 00:30:39,040
Speaker 1: I think I think you drive it until you're tired

618
00:30:39,080 --> 00:30:41,520
Speaker 1: of it if you can get parts. Parts are a

619
00:30:41,600 --> 00:30:44,640
Speaker 1: big issue, depending upon what you're driving. Parts will single

620
00:30:44,720 --> 00:30:48,920
Speaker 1: handedly undo the unravel this industry and undo it and

621
00:30:49,400 --> 00:30:51,640
Speaker 1: push you out of an older vehicle faster than anything

622
00:30:51,680 --> 00:30:53,400
Speaker 1: else I'm aware of, because I don't think there's any

623
00:30:53,440 --> 00:30:56,480
Speaker 1: car out there that can't be fixed. It's just it's

624
00:30:56,560 --> 00:30:57,520
Speaker 1: just the parts issue.

625
00:30:58,000 --> 00:30:58,240
Speaker 6: Part.

626
00:30:58,400 --> 00:31:01,120
Speaker 1: Yeah, we see parts for a lot of things, not

627
00:31:01,320 --> 00:31:03,760
Speaker 1: just handas by any stretch, but a lot of vehicles.

628
00:31:03,800 --> 00:31:06,120
Speaker 1: The parts problem in this country is just getting worse

629
00:31:06,160 --> 00:31:07,120
Speaker 1: on a daily basis.

630
00:31:07,800 --> 00:31:10,120
Speaker 6: And uh, okay, did not realize that. And I'll call

631
00:31:10,240 --> 00:31:11,240
Speaker 6: back in a week or so.

632
00:31:11,480 --> 00:31:12,240
Speaker 5: Because we are.

633
00:31:12,200 --> 00:31:15,760
Speaker 6: Having problems with oil every four thousand miles. It seems

634
00:31:15,760 --> 00:31:17,120
Speaker 6: like I have to put a quart of oil in it,

635
00:31:17,800 --> 00:31:19,720
Speaker 6: and we don't know where the oil's going. It's not

636
00:31:19,840 --> 00:31:21,000
Speaker 6: leaked in and it's not burning.

637
00:31:21,080 --> 00:31:22,760
Speaker 1: Well I can tell you where it's going. Well, it

638
00:31:22,840 --> 00:31:24,520
Speaker 1: is burning it. You just don't see it because the

639
00:31:24,560 --> 00:31:28,320
Speaker 1: catalytic converter is doing its job and reducing it down.

640
00:31:28,400 --> 00:31:29,960
Speaker 1: But if it's got if this is a two hundred

641
00:31:29,960 --> 00:31:32,120
Speaker 1: and fifty thousand mile vehicle and it's it's only a

642
00:31:32,240 --> 00:31:36,240
Speaker 1: quart of oil in four thousand miles, yes, that's not bad, kiddo.

643
00:31:36,680 --> 00:31:39,200
Speaker 6: All right, the pace the problem, we'll complain that.

644
00:31:39,360 --> 00:31:41,840
Speaker 1: Yeah, Well, the problem is it's like sticky stuck rings.

645
00:31:42,880 --> 00:31:45,280
Speaker 1: You know, it's it's it's seen, they've seen better days.

646
00:31:45,320 --> 00:31:47,720
Speaker 1: There are some crank case additives you could try, but

647
00:31:47,800 --> 00:31:49,240
Speaker 1: you give me a call back in a couple of weeks.

648
00:31:49,280 --> 00:31:50,320
Speaker 1: We'll talk about it in depth.

649
00:31:50,400 --> 00:31:53,160
Speaker 6: All right, all right, thank you. I appreciate you just

650
00:31:53,200 --> 00:31:54,400
Speaker 6: wanted to warn of the people. You got to have

651
00:31:54,480 --> 00:31:55,440
Speaker 6: the chip to start the car.

652
00:31:55,600 --> 00:31:57,719
Speaker 1: You're very welcome, Mary Beth, thank you, we appreciate it. Right,

653
00:31:57,760 --> 00:31:59,960
Speaker 1: thank you, Shu the info. You're welcome, be good. Take

654
00:32:00,640 --> 00:32:02,920
Speaker 1: be well. I'm ronning any in the card. Isn't that sweet?

655
00:32:03,040 --> 00:32:03,160
Speaker 3: Right?

656
00:32:03,240 --> 00:32:06,120
Speaker 1: I mean, that's our listeners, look at what we do. Okay,

657
00:32:06,520 --> 00:32:09,280
Speaker 1: this is what radio is all about, taking care of

658
00:32:09,360 --> 00:32:12,640
Speaker 1: each other, and that's what everybody's missing. Well not everybody,

659
00:32:12,840 --> 00:32:15,120
Speaker 1: but a lot of people. So eight five five five

660
00:32:15,160 --> 00:32:36,640
Speaker 1: six nine nine zero zero. I'll be back right after this. Hey,

661
00:32:36,840 --> 00:32:40,640
Speaker 1: welcome back Running in the car doctor. You know, the

662
00:32:41,000 --> 00:32:43,760
Speaker 1: hours just go flying by, and they do, and I

663
00:32:45,600 --> 00:32:47,280
Speaker 1: enjoy every minute of it with you. Hey, Ron, still

664
00:32:47,280 --> 00:32:49,000
Speaker 1: listen every week. Let's do a quick piece of email.

665
00:32:49,080 --> 00:32:52,920
Speaker 1: This is from Colonel Jerry, retired USMC. I actually talked

666
00:32:52,920 --> 00:32:54,920
Speaker 1: to Jerry a couple of months back, and he's just

667
00:32:55,080 --> 00:32:57,680
Speaker 1: he's just just a good good guy, good hearted soul,

668
00:32:58,160 --> 00:33:02,280
Speaker 1: you know, retired marine. Just you know, I really was

669
00:33:02,320 --> 00:33:03,880
Speaker 1: a thrill to talk to him. Ron listening every week,

670
00:33:03,920 --> 00:33:06,600
Speaker 1: love the show. We previously spoke about my Lemon Rim

671
00:33:06,760 --> 00:33:09,600
Speaker 1: fifteen hundred Eco diesel and how I finally thumped it

672
00:33:09,640 --> 00:33:12,320
Speaker 1: for a twenty three Toyota. Yep, that's Jerry. You said

673
00:33:12,400 --> 00:33:15,760
Speaker 1: recently that you would recommend extended or said recently you

674
00:33:15,800 --> 00:33:18,120
Speaker 1: recommend extended warranty on new vehicles I've been shopping for

675
00:33:18,160 --> 00:33:19,479
Speaker 1: when the companies are all over the place, and never

676
00:33:19,560 --> 00:33:20,880
Speaker 1: mind the hard sell if you could take a moment

677
00:33:20,920 --> 00:33:23,240
Speaker 1: and cover some extend warranties issues. Is there a company

678
00:33:23,280 --> 00:33:26,520
Speaker 1: you'd recommend? No, how many miles in years do you recommend?

679
00:33:26,640 --> 00:33:28,360
Speaker 1: I try to get as many as I can, Jerry,

680
00:33:28,720 --> 00:33:31,720
Speaker 1: all right, I'll try to get you know, five six years.

681
00:33:31,840 --> 00:33:34,360
Speaker 1: Actually I'm sorry, No, that's not true. I'll get five years,

682
00:33:34,360 --> 00:33:37,120
Speaker 1: six years on electronics. So sometimes they offer separate policies.

683
00:33:37,320 --> 00:33:39,120
Speaker 1: If I can get drive train coverage, I want like

684
00:33:39,240 --> 00:33:40,960
Speaker 1: eight nine years. I want something that goes up to

685
00:33:41,000 --> 00:33:43,520
Speaker 1: at least one hundred thousand miles. Anything beyond one hundred

686
00:33:43,520 --> 00:33:45,880
Speaker 1: thousand miles, And the extended warranties seem to get to

687
00:33:45,960 --> 00:33:48,280
Speaker 1: be really stupid money, and it just you know, is

688
00:33:48,320 --> 00:33:49,600
Speaker 1: it worth it at that point? And then again in

689
00:33:49,640 --> 00:33:51,120
Speaker 1: eight nine years, are gonna be able to get parts

690
00:33:51,120 --> 00:33:53,080
Speaker 1: for any of these cars today? Can't get parts for

691
00:33:53,200 --> 00:33:55,680
Speaker 1: cars today now, So you know, you wonder it's only

692
00:33:55,720 --> 00:33:57,959
Speaker 1: going to get worse to parts situation. As far as

693
00:33:58,240 --> 00:34:01,360
Speaker 1: what company would I recommend, I actually like to buy

694
00:34:01,400 --> 00:34:04,000
Speaker 1: an extended warranty, and I have and I do currently

695
00:34:04,520 --> 00:34:06,760
Speaker 1: from the company of the vehicle I'm buying it from.

696
00:34:07,080 --> 00:34:10,040
Speaker 1: All right, It's recognized nationwide at all the dealers. If

697
00:34:10,040 --> 00:34:12,319
Speaker 1: it's a Toyota, it's Toyota, if Toyota Care, if it's

698
00:34:12,320 --> 00:34:14,960
Speaker 1: a Ford, it's Ford Care, and so on, because you

699
00:34:15,040 --> 00:34:18,680
Speaker 1: know it's recognized within the dealer framework. My big thing

700
00:34:18,760 --> 00:34:22,000
Speaker 1: about having an extended warranty is if a member of

701
00:34:22,040 --> 00:34:24,440
Speaker 1: the family is driving one of the vehicles and obviously

702
00:34:24,520 --> 00:34:27,480
Speaker 1: I'm not around, or if they're traveling and the car

703
00:34:27,600 --> 00:34:30,480
Speaker 1: breaks down, you know, at least JA hope you take

704
00:34:30,520 --> 00:34:33,799
Speaker 1: it to a manufacturer's place. They see a warranty. It's

705
00:34:33,840 --> 00:34:35,400
Speaker 1: going to be a little bit easier for the vehicle

706
00:34:35,440 --> 00:34:38,040
Speaker 1: to get fixed and there's less hassle. Also, if I

707
00:34:38,080 --> 00:34:41,399
Speaker 1: buy an extended warranty from another company outside some non

708
00:34:41,600 --> 00:34:44,120
Speaker 1: manufacturer entity, I don't know if they're going to be

709
00:34:44,160 --> 00:34:46,560
Speaker 1: around in five years when I need them, because I

710
00:34:46,600 --> 00:34:49,600
Speaker 1: don't know who they are. So just more to comment, Jerry,

711
00:34:49,600 --> 00:34:51,759
Speaker 1: But I appreciate the comments. I'm running Ady and the

712
00:34:51,800 --> 00:35:04,840
Speaker 1: car doctor mechanics aren't expensive, they're priceless. See you, She

713
00:35:05,400 --> 00:35:05,440
Speaker 1: s