1 00:00:03,000 --> 00:00:09,320 Speaker 1: Welcome to Before Breakfast, a production of iHeartRadio. Good Morning, 2 00:00:10,880 --> 00:00:16,720 Speaker 1: This is Laura. Welcome to the Before Breakfast podcast. Today's 3 00:00:16,800 --> 00:00:22,720 Speaker 1: tip is to track your downtime at work. Some jobs 4 00:00:22,760 --> 00:00:24,960 Speaker 1: require you to be there for a certain number of 5 00:00:25,000 --> 00:00:29,200 Speaker 1: hours and deal with things as they come up. Sometimes 6 00:00:29,760 --> 00:00:31,920 Speaker 1: there might be downtime you can use for things that 7 00:00:31,960 --> 00:00:37,120 Speaker 1: feel meaningful for your employer or for yourself. But it 8 00:00:37,200 --> 00:00:40,680 Speaker 1: helps to know what kind of time you are working with. 9 00:00:42,760 --> 00:00:46,720 Speaker 1: So a lot of jobs involve accomplishing certain tasks, but 10 00:00:46,840 --> 00:00:50,000 Speaker 1: others are about being responsive to what is going on. 11 00:00:51,400 --> 00:00:54,640 Speaker 1: Maybe respond to tech needs as they come up, or 12 00:00:54,680 --> 00:00:58,720 Speaker 1: security calls, or you are greeting visitors at a front desk. 13 00:01:00,080 --> 00:01:05,399 Speaker 1: Someone needs to be there. A receptionist can't exactly say, hey, 14 00:01:06,000 --> 00:01:08,319 Speaker 1: I have greeted people so well for the first six 15 00:01:08,360 --> 00:01:11,280 Speaker 1: hours of my shift that I can leave early. The 16 00:01:11,440 --> 00:01:14,959 Speaker 1: job is to be there in case someone shows up. 17 00:01:16,360 --> 00:01:17,960 Speaker 1: If you have had a job like that, or you 18 00:01:18,040 --> 00:01:20,760 Speaker 1: are in one now, you know that some days can 19 00:01:20,800 --> 00:01:24,160 Speaker 1: be frenzied. The service calls are coming left and right. 20 00:01:25,319 --> 00:01:29,200 Speaker 1: Other days, however, might be a bit slow. When I 21 00:01:29,240 --> 00:01:32,039 Speaker 1: was in college, I sometimes worked overnight shifts at the 22 00:01:32,080 --> 00:01:36,160 Speaker 1: campus student center, if someone needed something or if there 23 00:01:36,200 --> 00:01:39,959 Speaker 1: was a security concern, I had to triage that, but 24 00:01:40,040 --> 00:01:42,760 Speaker 1: a lot of the time I was just hanging out 25 00:01:43,040 --> 00:01:47,160 Speaker 1: and occasionally making rounds. I am kind of embarrassed to 26 00:01:47,200 --> 00:01:50,240 Speaker 1: report how much of that time I spent surfing the 27 00:01:50,280 --> 00:01:54,360 Speaker 1: early version of the web. I remember reading a lot 28 00:01:54,400 --> 00:01:57,400 Speaker 1: of forum posts and refreshing to see if maybe someone 29 00:01:57,440 --> 00:02:01,400 Speaker 1: in some other time zone had posted anything new. It's 30 00:02:01,480 --> 00:02:05,040 Speaker 1: kind of sad, but it is understandable because the problem, 31 00:02:05,080 --> 00:02:07,680 Speaker 1: of course, is that this work downtime is really hard 32 00:02:07,720 --> 00:02:11,200 Speaker 1: to use well. On any given day, you might have 33 00:02:11,560 --> 00:02:14,840 Speaker 1: no time, or you might have a lot of time. 34 00:02:16,160 --> 00:02:19,480 Speaker 1: Downtime might come in two minute chunks, or you might 35 00:02:19,520 --> 00:02:23,240 Speaker 1: get an hour, so it is hard to plan what 36 00:02:23,400 --> 00:02:28,760 Speaker 1: to do, hence the scrolling. But it is not impossible 37 00:02:28,800 --> 00:02:31,720 Speaker 1: to use this time well, and a key part of 38 00:02:31,840 --> 00:02:36,239 Speaker 1: using this downtime effectively is knowing as much about its 39 00:02:36,280 --> 00:02:43,079 Speaker 1: contours as you can, so try tracking it. It might 40 00:02:43,200 --> 00:02:46,760 Speaker 1: help to use some sort of time tracking app because 41 00:02:46,760 --> 00:02:50,480 Speaker 1: we're going to get very granular here for a few days. 42 00:02:50,520 --> 00:02:54,960 Speaker 1: Whenever your downtime starts, you hit start, and then when 43 00:02:55,000 --> 00:02:57,480 Speaker 1: you get a request or need to deal with something, 44 00:02:58,240 --> 00:03:02,880 Speaker 1: you hit stop, you will see how much downtime you have. 45 00:03:04,160 --> 00:03:06,280 Speaker 1: For instance, it would be good to know that in 46 00:03:06,320 --> 00:03:10,080 Speaker 1: an eight hour shift, it is highly likely that you 47 00:03:10,080 --> 00:03:12,360 Speaker 1: will have two and a half to three hours that 48 00:03:12,400 --> 00:03:16,919 Speaker 1: aren't spoken for. Seeing that chunk of time might motivate 49 00:03:16,960 --> 00:03:20,240 Speaker 1: you to think about what might be possible, whether that's 50 00:03:20,320 --> 00:03:23,000 Speaker 1: working on new projects for your employer, or if it's 51 00:03:23,040 --> 00:03:27,280 Speaker 1: an option where you work doing something like reading. You'll 52 00:03:27,320 --> 00:03:31,520 Speaker 1: also get some sense of the rhythms. For instance, maybe 53 00:03:31,560 --> 00:03:33,720 Speaker 1: the first four hours of your shift tend to feature 54 00:03:33,720 --> 00:03:35,960 Speaker 1: a lot of things you need to deal with, but 55 00:03:36,000 --> 00:03:38,280 Speaker 1: then the second four hours tends to be a lot lighter. 56 00:03:39,600 --> 00:03:41,920 Speaker 1: Or maybe you'll see that most of your time confetti 57 00:03:42,000 --> 00:03:45,440 Speaker 1: comes in five to ten minutes spurts, so you can 58 00:03:45,440 --> 00:03:48,080 Speaker 1: start to think of what will fit in that time. 59 00:03:49,240 --> 00:03:52,240 Speaker 1: It is highly unlikely that you'll get an hour, at 60 00:03:52,320 --> 00:03:55,000 Speaker 1: least not in this job, so you don't need to 61 00:03:55,000 --> 00:03:59,520 Speaker 1: worry yourself about that. Instead, you can make a list 62 00:04:00,120 --> 00:04:02,960 Speaker 1: of five to ten minute things that you could do. 63 00:04:04,720 --> 00:04:08,240 Speaker 1: In any case, people tend to feel more satisfied when 64 00:04:08,240 --> 00:04:13,360 Speaker 1: they are not spending a ton of time scrolling around online. Yes, 65 00:04:13,480 --> 00:04:15,640 Speaker 1: you may be getting paid for this time, so there's that, 66 00:04:16,640 --> 00:04:19,800 Speaker 1: but that doesn't mean you want to waste it. As 67 00:04:19,839 --> 00:04:23,760 Speaker 1: long as you respond quickly to requests, there's nothing better 68 00:04:23,800 --> 00:04:27,919 Speaker 1: about scrolling than say, reading a book and working on 69 00:04:27,960 --> 00:04:31,360 Speaker 1: a certification for a future job might be even better. 70 00:04:32,920 --> 00:04:35,720 Speaker 1: Knowing how much time you have to work with can 71 00:04:35,800 --> 00:04:40,400 Speaker 1: help you see if the latter might be possible. In 72 00:04:40,440 --> 00:04:46,640 Speaker 1: the meantime, this is Laura. Thanks for listening, and here's 73 00:04:46,680 --> 00:04:56,640 Speaker 1: to making the most of our time. Thanks for listening 74 00:04:56,680 --> 00:05:01,120 Speaker 1: to Before Breakfast. If you've got questions, ideas, is or feedback, 75 00:05:01,440 --> 00:05:10,760 Speaker 1: you can reach me at Laura at Laura vandercam dot com. 76 00:05:10,880 --> 00:05:14,960 Speaker 1: Before Breakfast is a production of iHeartMedia. For more podcasts 77 00:05:14,960 --> 00:05:19,560 Speaker 1: from iHeartMedia, please visit the iHeartRadio app, Apple Podcasts, or 78 00:05:19,600 --> 00:05:21,440 Speaker 1: wherever you listen to your favorite shows.