1 00:00:00,440 --> 00:00:03,400 Speaker 1: Did you know Zeke's Pizza Delivers. Get a local handcraft 2 00:00:03,400 --> 00:00:06,920 Speaker 1: and pizza delivered tonight and leave tasteless national chain pizza behind. 3 00:00:07,120 --> 00:00:12,959 Speaker 1: Download the app or visit Zeke's Pizza dot com. The 4 00:00:13,039 --> 00:00:19,880 Speaker 1: twenties I'm moving. Hello. Hi, my name is James. I'm 5 00:00:19,920 --> 00:00:22,479 Speaker 1: calling from the Bank of I was looking to speak 6 00:00:22,480 --> 00:00:26,200 Speaker 1: with Stephan. Yeah, this is him. Hi, Stephan, how are 7 00:00:26,239 --> 00:00:30,000 Speaker 1: you doing today? I'm not really happy right now. I 8 00:00:30,160 --> 00:00:32,960 Speaker 1: realize that, and that's why I'm calling you as a 9 00:00:33,000 --> 00:00:35,760 Speaker 1: manager from the bank. We've heard that you've been unhappy lately. 10 00:00:36,200 --> 00:00:39,159 Speaker 1: You could say that's mishandling a couple of fees from 11 00:00:39,159 --> 00:00:41,000 Speaker 1: me the past couple of months. Yeah, and I know 12 00:00:41,080 --> 00:00:43,880 Speaker 1: that you've spoken with a couple of my associates, and 13 00:00:43,920 --> 00:00:45,440 Speaker 1: that's why I wanted to get on the phone with 14 00:00:45,479 --> 00:00:47,360 Speaker 1: you today and see if we could solve this issue. 15 00:00:48,000 --> 00:00:50,280 Speaker 1: I would like to handle it, but I'm not too 16 00:00:50,360 --> 00:00:52,240 Speaker 1: sure that we can. This has been going on for 17 00:00:52,280 --> 00:00:54,600 Speaker 1: a couple of months. I promise you. I promise you. 18 00:00:54,600 --> 00:00:57,040 Speaker 1: You are in good hands now and we can fix 19 00:00:57,120 --> 00:01:00,720 Speaker 1: whatever is wrong. Please allow me the opportunity. All right, 20 00:01:01,120 --> 00:01:03,720 Speaker 1: let's do this, Okay, Can you explain the situation to me. Please. 21 00:01:03,960 --> 00:01:06,720 Speaker 1: Three months ago, I overdrew my savings account and it's 22 00:01:06,760 --> 00:01:10,399 Speaker 1: both have a three hundred minimum. And I, once I 23 00:01:10,560 --> 00:01:13,160 Speaker 1: realized I did that, I transferred some money back into 24 00:01:13,160 --> 00:01:19,360 Speaker 1: the account so I didn't overdraw, and m is everything okay? There? 25 00:01:19,840 --> 00:01:24,760 Speaker 1: I'm sorry those noises I thought I heard something. No, 26 00:01:24,880 --> 00:01:27,080 Speaker 1: I didn't hear anything. Which noise is he talking about? 27 00:01:27,440 --> 00:01:32,440 Speaker 1: It sounds like some moaning moaning. Oh, I didn't hear 28 00:01:32,480 --> 00:01:35,520 Speaker 1: anything like that. You weren't moaning when I was talking. 29 00:01:36,360 --> 00:01:40,399 Speaker 1: Oh that you heard that? Yes I did. I'm sorry. 30 00:01:40,680 --> 00:01:43,400 Speaker 1: If you must know, I was eating a delicious chocolate 31 00:01:43,480 --> 00:01:46,280 Speaker 1: chip cookie. I could hardly contain myself. This thing is, 32 00:01:46,600 --> 00:01:48,880 Speaker 1: it's so good. Do you think that's the right time 33 00:01:48,920 --> 00:01:52,240 Speaker 1: for it. Well, now, I haven't had lunch yet, and 34 00:01:52,360 --> 00:01:53,880 Speaker 1: so I had a cookie here on my desk, and 35 00:01:53,920 --> 00:01:57,560 Speaker 1: I figured i'd, you know, just eat a phone call. Well, 36 00:01:57,600 --> 00:01:59,640 Speaker 1: I'm paying attention to you. I'm listening to every word 37 00:01:59,640 --> 00:02:04,600 Speaker 1: you're saying, and I'm completely completely on board here. If 38 00:02:04,600 --> 00:02:07,400 Speaker 1: you could just explain the issue to me fully, I'll 39 00:02:07,400 --> 00:02:10,040 Speaker 1: be able to help you. Are you gonna actually listen 40 00:02:10,120 --> 00:02:12,000 Speaker 1: to me this time? Or are you just gonna keep 41 00:02:12,040 --> 00:02:14,480 Speaker 1: eating your cookie, all right, I have put the cookie down. 42 00:02:14,639 --> 00:02:17,079 Speaker 1: I promise you I will give you my full attention here. 43 00:02:17,360 --> 00:02:20,799 Speaker 1: Thank you now, As I was saying, the reason I'm 44 00:02:20,840 --> 00:02:23,840 Speaker 1: really frustrated now was three months ago. This should have 45 00:02:23,840 --> 00:02:26,680 Speaker 1: been handled a new months ago. It should have been handled. 46 00:02:29,040 --> 00:02:31,480 Speaker 1: Are you Are you kidding me? Are you kidding me? 47 00:02:31,560 --> 00:02:34,960 Speaker 1: Right now? Are you kidding me? Right now? Put down 48 00:02:34,960 --> 00:02:38,119 Speaker 1: the damn cookie. I've put down the cookie. So why 49 00:02:38,160 --> 00:02:41,160 Speaker 1: the were you moaning? Oh? I just took a bye 50 00:02:41,160 --> 00:02:43,840 Speaker 1: to this double chocolate brownie that somebody left in the 51 00:02:43,919 --> 00:02:48,320 Speaker 1: breakroom and down damn brownie. My freaking issue is important 52 00:02:48,400 --> 00:02:50,359 Speaker 1: right now? This should have been handled. You're right, you 53 00:02:50,440 --> 00:02:52,519 Speaker 1: are You're right. It's important and I'm trying to help 54 00:02:52,520 --> 00:02:54,400 Speaker 1: you out if you just calm down. It seems like 55 00:02:54,440 --> 00:02:57,200 Speaker 1: you're getting a little upset with me. A little upset. No, 56 00:02:57,400 --> 00:02:59,920 Speaker 1: this isn't a little upset. I could show you really up. 57 00:03:00,800 --> 00:03:03,840 Speaker 1: Are you done with the brownie? Yes? I've put the 58 00:03:03,840 --> 00:03:08,040 Speaker 1: brownie down. All the baked goods off of your desk 59 00:03:08,240 --> 00:03:11,800 Speaker 1: right now, got it? The cookie and the brownie, No, 60 00:03:12,000 --> 00:03:15,000 Speaker 1: every everything else. There's gotta be more than that. Just 61 00:03:15,160 --> 00:03:17,480 Speaker 1: the cookie, the brownie, it's gotta be muffins or whatever else. 62 00:03:17,680 --> 00:03:19,560 Speaker 1: I wish I had a muffin. I wish I had 63 00:03:19,560 --> 00:03:24,120 Speaker 1: a muffin right now. No, don't move it. Okay, sir, 64 00:03:24,240 --> 00:03:26,880 Speaker 1: there is no food around me. I'm paying complete attention 65 00:03:26,880 --> 00:03:29,240 Speaker 1: to you. You said that to me before, and you 66 00:03:29,280 --> 00:03:30,920 Speaker 1: were lying to me, so you better be telling the 67 00:03:30,960 --> 00:03:33,880 Speaker 1: truth right now. I promise no food around me. I'm good. 68 00:03:33,960 --> 00:03:38,360 Speaker 1: Let's let's get to your problem here. Like I was saying, 69 00:03:38,840 --> 00:03:43,160 Speaker 1: I've been getting charged twenty extra dollars every single month. 70 00:03:43,800 --> 00:03:51,040 Speaker 1: You guys can't see the problem. Are you kidding me? 71 00:03:52,360 --> 00:03:55,480 Speaker 1: Are you eating again? No? No, I was just licking 72 00:03:55,520 --> 00:03:59,880 Speaker 1: my fingers. You can still taste the brownie. I can't 73 00:04:00,120 --> 00:04:02,680 Speaker 1: believe this. This is what happened. You've been messing up 74 00:04:02,720 --> 00:04:05,000 Speaker 1: my stuff. You've been licking your fingers, You've been eating. 75 00:04:05,040 --> 00:04:07,440 Speaker 1: You can't even take care of me. I've can freaking 76 00:04:07,480 --> 00:04:09,480 Speaker 1: tech your reporter or something. I don't know. I want 77 00:04:09,480 --> 00:04:12,720 Speaker 1: to talk to somebody somewhere right now to get this 78 00:04:12,800 --> 00:04:15,960 Speaker 1: matter fix. Okay. Well, there's no there's nobody that I 79 00:04:15,960 --> 00:04:17,479 Speaker 1: can let you talk to at the bank. I'm sorry. 80 00:04:17,680 --> 00:04:20,560 Speaker 1: There's no one, nobody, no one, nobody that I know 81 00:04:21,600 --> 00:04:25,520 Speaker 1: nobody to choose. What is Zach supposed to eat? Oh 82 00:04:25,600 --> 00:04:27,640 Speaker 1: that means this is actually jewel from Brook and Jewel 83 00:04:27,680 --> 00:04:33,880 Speaker 1: in the morning doing a phone tap on you. No no, yes, no, no, no, 84 00:04:33,880 --> 00:04:37,200 Speaker 1: no no no. Your friend Zach set you up. Oh 85 00:04:37,360 --> 00:04:41,240 Speaker 1: are you kidding me? No. He told us that you 86 00:04:41,279 --> 00:04:43,000 Speaker 1: were mad at your bank and wanted to prank you. 87 00:04:43,360 --> 00:04:49,080 Speaker 1: Oh my gosh, oh my gosh, to kill you. I'm sorry. 88 00:04:49,080 --> 00:04:56,600 Speaker 1: What are you saying? I was eating a cookie morning 89 00:04:56,680 --> 00:05:02,960 Speaker 1: with on removing ninety two point five one sound Ship