WEBVTT - Netflix's Greg Peters Talks Video Games and the Future of Streaming

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<v Speaker 1>Bloomberg Audio Studios, podcasts, radio news. I want to start

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<v Speaker 1>everyone acts like Netflix has won everything, right, I get

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<v Speaker 1>a lot of people don't. People, even people a Netflix,

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<v Speaker 1>don't like it when you say that Netflix has won

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<v Speaker 1>the streaming wars. They think it's the wrong But I

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<v Speaker 1>want to so I want to start with something. Let's

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<v Speaker 1>let's go negative.

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<v Speaker 2>All right, well it is you're speaking to my personality here.

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<v Speaker 1>What is something that Netflix needs to do better?

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<v Speaker 2>We need to do everything better.

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<v Speaker 3>And I think you know the reason I hate, like,

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<v Speaker 3>you know, when I hear we've won everything or whatever.

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<v Speaker 3>I actually I think the worst position for a company

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<v Speaker 3>to be in is to feel like they've actually won everything,

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<v Speaker 3>because I think success has this, uh, you know, vulnerability

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<v Speaker 3>where you start to breed, you know, complacency, error against

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<v Speaker 3>and things like that. And I think in the world

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<v Speaker 3>that we live in entertainment, this has been the most

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<v Speaker 3>competitive entertainment environment that's ever existed in the planet, you know,

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<v Speaker 3>in the history of humankind. It's getting more and more competitive,

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<v Speaker 3>and if you don't maintain the sense that you are

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<v Speaker 3>constantly vulnerable, I think you will lose.

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<v Speaker 1>So I think the biggest thing that people point to

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<v Speaker 1>as perhaps a side of vulnerability at least that I

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<v Speaker 1>noticed is that your engagement, the amount of time people

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<v Speaker 1>spend on the service has been pretty flat over the

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<v Speaker 1>last couple of years. And then you look at the

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<v Speaker 1>regular drops from Meelsen and you see that streaming share

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<v Speaker 1>of TV time has gone up quite a bit, and

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<v Speaker 1>your share that's gone up is a pretty small fraction

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<v Speaker 1>of that. A lot of the growth has gone to

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<v Speaker 1>these free services. So how do you address that?

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<v Speaker 3>Well, I think you just essentially explained it right, which

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<v Speaker 3>is that we moved on demand very early on in

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<v Speaker 3>the process, so we sort of got the benefit or

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<v Speaker 3>basically built our business around that benefit. And then you know,

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<v Speaker 3>everyone over a period of time caught up and essentially

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<v Speaker 3>from our perspective, they're all now moving to that model

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<v Speaker 3>and moving to that benefit from consumers. So you know, frankly,

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<v Speaker 3>the fact that we were actually keeping pace in that

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<v Speaker 3>sort of you know, shifting tide if you will. I think,

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<v Speaker 3>as you know, reasonably good thing. It's not great, you know.

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<v Speaker 1>I mean good thing, but from everything I've heard inside

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<v Speaker 1>the company, like the goal is basically to replace television,

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<v Speaker 1>right like have Netflix be the ones or if you

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<v Speaker 1>can watch basically anything on television on Netflix except for

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<v Speaker 1>news and until recently sports.

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<v Speaker 3>Well, I think, you know, expressing that as an ambition

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<v Speaker 3>and also that is a way to organize how the

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<v Speaker 3>company thinks about what we're trying to go do is great.

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<v Speaker 3>I also think that that's not consistent with saying that

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<v Speaker 3>we thought it was realistic that we were going to

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<v Speaker 3>be the only thing that people were going to watch, right,

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<v Speaker 3>because I also don't think that that's realistic at the

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<v Speaker 3>end of the day. So I think there's always going

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<v Speaker 3>to be like multiple sources of entertainment, even in the

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<v Speaker 3>categories that we serve. We want to be you know,

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<v Speaker 3>we want to win as more much of that as

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<v Speaker 3>we possibly can. So I'm not you know, the don't

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<v Speaker 3>back to being complacent. I'm not happy with the fact,

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<v Speaker 3>you know that we're not growing engagement. We should grow

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<v Speaker 3>more engagement. I think we will. I expect you'll see

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<v Speaker 3>engagement numbers will go up for us. But also I

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<v Speaker 3>don't think that I don't think there's a world in

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<v Speaker 3>which we be the only thing that people watch.

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<v Speaker 1>A big project I assumed to help grow engagement was

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<v Speaker 1>the new you Use or interface UI that you rolled

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<v Speaker 1>out over the last year plus.

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<v Speaker 2>Yep.

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<v Speaker 1>Can you point to some key ways in which that

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<v Speaker 1>has already helped or you think it will help.

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<v Speaker 3>Well, I would say a lot of what we've been

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<v Speaker 3>doing is essentially re architecting the entire stack. This is

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<v Speaker 3>from sort of how algorithms get calculated. We used to

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<v Speaker 3>calculate overnight everyone's recommendations. When they show up in the morning,

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<v Speaker 3>we would have that baked. Now we do it dynamically

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<v Speaker 3>on the fly, and now we've created a UI where

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<v Speaker 3>essentially you can you know, connect those those algorithm pipes

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<v Speaker 3>in and also launch new modules.

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<v Speaker 1>Can you use words that I'm not even going to

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<v Speaker 1>insult the audience here that I will understand.

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<v Speaker 2>Yeah, so thank you.

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<v Speaker 3>Basically, what happens now is that when we think about.

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<v Speaker 2>What titles do you want to watch? Right?

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<v Speaker 3>We used to do that overnight and you'd show up

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<v Speaker 3>and we'd give you those titles, right. But now the

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<v Speaker 3>way that we do it essentially is as you're navigating

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<v Speaker 3>the UI, we think about, oh, what are signals that

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<v Speaker 3>you're giving.

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<v Speaker 1>I skipped over this thing really quick. I'm not interested

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<v Speaker 1>in that, right.

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<v Speaker 2>Right, that's right. So I think that's something that's going

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<v Speaker 2>to take us.

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<v Speaker 3>I think a while to really build the fullness of

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<v Speaker 3>how that delivers, you know, benefit for our users. But

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<v Speaker 3>the thing that I can point to right now that

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<v Speaker 3>the new UI structure is just designed to go do

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<v Speaker 3>and is doing for us, is serving new content needs

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<v Speaker 3>as we expand beyond just film and series.

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<v Speaker 2>We spanned a live events and.

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<v Speaker 3>The UI has to do a different job, which is like,

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<v Speaker 3>why do you want to show up at Thursday at

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<v Speaker 3>seven pm? Because oh you're going to watch a you know,

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<v Speaker 3>a boxing match that you know you would not otherwise

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<v Speaker 3>get to see, Or why do you want to play

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<v Speaker 3>a game or those kind of things. That's that's what

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<v Speaker 3>it's That's what it's doing for us right now.

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<v Speaker 1>Right when it comes to to live that was something

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<v Speaker 1>that you sort of famously said you weren't going to

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<v Speaker 1>do sports for a while. And I know it's not

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<v Speaker 1>just sports, you also do other live events, but the

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<v Speaker 1>sports have been the biggest. Right Your NFL game was

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<v Speaker 1>really big. Boxing match was huge, or both boxing matches,

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<v Speaker 1>the logan or the the Jake Paul one will decide

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<v Speaker 1>if it's really a boxing match.

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<v Speaker 2>Sure, very good offer you. Well, I'll refrain, how much more.

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<v Speaker 1>Are you going to invest in live events over the

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<v Speaker 1>next few years and are there things that you know

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<v Speaker 1>that you want to add to the service that you

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<v Speaker 1>don't have right now.

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<v Speaker 3>So it's a start with you know live, we think

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<v Speaker 3>of as an important additional form of entertainment that we

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<v Speaker 3>can deliver members. It's sort of a different style of

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<v Speaker 3>entertainment you know where. Actually it's interesting because in contrast

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<v Speaker 3>to our on demand service, which has tremendous benefit because

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<v Speaker 3>you control the entertainment when you want to watch it,

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<v Speaker 3>the big benefit alive is that we're all experiencing the

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<v Speaker 3>same thing at the same time, and that has tremendous

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<v Speaker 3>sort of social and conversational relevance. Right, So we want

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<v Speaker 3>to do more of it. It represents a very small

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<v Speaker 3>fraction of our total investment, It represents a small fraction

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<v Speaker 3>of our total hours, but we think it also does

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<v Speaker 3>a different job, so it sort of.

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<v Speaker 1>Comes does it have a different impact, Like do you

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<v Speaker 1>see because from the third party data I've seen, you

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<v Speaker 1>tend to see huge surges and sign ups around some

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<v Speaker 1>of those bigger events.

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<v Speaker 3>Yeah, I think we expected it will do the same

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<v Speaker 3>work ultimately that our other content does, which basically is

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<v Speaker 3>a reason to sign up and a reason to stay.

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<v Speaker 2>That's you know, at the end of the day.

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<v Speaker 3>Now, I think we back to your point about like

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<v Speaker 3>what do we know we want to get and stuff

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<v Speaker 3>like that. We're still really learning in the space, so

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<v Speaker 3>we're really trying to figure out, like, okay, what, how

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<v Speaker 3>is this delivering value to members? How is this delivering

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<v Speaker 3>value to the business. And there's definitely a different phenomena

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<v Speaker 3>where these are punctuated.

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<v Speaker 2>Moments to your point, right, which you.

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<v Speaker 3>Know, people go like, Okay, if I'm maybe on the

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<v Speaker 3>edge of signing up for Netflix, this might be the

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<v Speaker 3>thing that pushes me over, you know, to actually do that.

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<v Speaker 3>So I think we'll see different things for sure, but

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<v Speaker 3>we really are learning.

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<v Speaker 2>As we go.

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<v Speaker 1>I want to throw one poll to the audience before

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<v Speaker 1>we ask the next question, because they are related. If

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<v Speaker 1>we get it up there, I will ask. So I

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<v Speaker 1>just want to I promise Greg I would do this.

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<v Speaker 1>Keep in mind how much these sports cost. Football is

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<v Speaker 1>the most expensive, Tennis is the least expensive. Everything else

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<v Speaker 1>sort of.

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<v Speaker 2>Fits in between there.

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<v Speaker 1>So even though Greg and I both like tennis, probably

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<v Speaker 1>smallest audience but also least.

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<v Speaker 2>Expensive international audience, what.

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<v Speaker 1>Would you say the odds that you make a bid

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<v Speaker 1>for one of the football packages when the NFL ops

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<v Speaker 1>out of its current deal in twenty nine, or.

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<v Speaker 3>Doesn't it you know, it doesn't really fit with our

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<v Speaker 3>strategy as we understand it right now. So again back

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<v Speaker 3>to your point, we think about what we're doing as

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<v Speaker 3>an event's strategy, and it turns out, as you said,

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<v Speaker 3>sports are big events, right, and so we can plug

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<v Speaker 3>those into that strategy. But we also want to make

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<v Speaker 3>sure that we're being really really disciplined about you know,

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<v Speaker 3>are we buying, are we investing in ways that are

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<v Speaker 3>profitable for the business and some of the big league

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<v Speaker 3>sports things.

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<v Speaker 2>We don't actually have a way to figure out that math.

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<v Speaker 1>So okay, all right, although it doesn't I mean, isn't

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<v Speaker 1>the sort of the magic of football. I get that

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<v Speaker 1>the NFL is maybe tricky for you, and that it's

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<v Speaker 1>not global and how expensive it is. But the reason

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<v Speaker 1>it's so successful it's the one sport where like every

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<v Speaker 1>Sunday sort of is an event.

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<v Speaker 3>It's amazing regard, right, But I think to some degree

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<v Speaker 3>that lack of substitutability is of course what gives the

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<v Speaker 3>rights holders the leverage.

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<v Speaker 2>And it's done a pretty good job at Yeah, I

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<v Speaker 2>know you have.

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<v Speaker 1>I can tell that you guys have this vision of

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<v Speaker 1>where like you have more leverage than the sports leagues

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<v Speaker 1>that are negotiation and that has basically never happened in media.

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<v Speaker 3>That's right, until it happens, I would say you should

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<v Speaker 3>have some skepticism about that.

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<v Speaker 2>Okay.

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<v Speaker 1>One other thing that you guys have basically never done

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<v Speaker 1>is large scale em a day. But the bigger you get,

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<v Speaker 1>the more you tend to get tied to different companies,

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<v Speaker 1>different deals. There's been some reports around you guys being

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<v Speaker 1>interested in Warner Brothers Discovery. Is there any truth to that?

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<v Speaker 3>I would say this, you know, we come from a

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<v Speaker 3>deep perriage of being builders rather than buyers. I also

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<v Speaker 3>think that it's you know, one should have a reasonal

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<v Speaker 3>amount of skepticism.

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<v Speaker 2>Around big media mergers.

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<v Speaker 3>They don't have an amazing track record over you know,

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<v Speaker 3>the history of time, so you know, I would say

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<v Speaker 3>it's our also, it's our responsibility to evaluate all our

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<v Speaker 3>options and.

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<v Speaker 1>Try so you'll look, you'll have a conversation, but the

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<v Speaker 1>odds of an offer are pretty low.

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<v Speaker 2>Yeah.

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<v Speaker 3>Our job is to figure out, like what's the best

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<v Speaker 3>way to grow our business? Right, and we have to

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<v Speaker 3>think you know, really carefully, like how do we invest

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<v Speaker 3>our capital, our time, and our attention and if that's

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<v Speaker 3>the best way to do it, great, and if it's not,

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<v Speaker 3>then we should do something else.

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<v Speaker 1>What area you're investing a lot of capital right now?

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<v Speaker 1>Or you might quibble with a lot, but it is

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<v Speaker 1>gaming small fraction of our total investment. But yeah, I

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<v Speaker 1>appreciate you saying that you've been offering video games for

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<v Speaker 1>four years? What would you what grade would little over three?

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<v Speaker 1>Little over three? Sorry? What grade would you give your

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<v Speaker 1>gaming efforts so far?

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<v Speaker 2>I'll give us a B minus? How's that?

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<v Speaker 1>Okay?

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<v Speaker 2>Yeah?

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<v Speaker 3>I would say, look, you want maybe just to start

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<v Speaker 3>where we're at right one. You know, it's a big

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<v Speaker 3>market you one hundred and forty billion dollars X China

0:09:52.080 --> 0:09:55.160
<v Speaker 3>X Russia. That doesn't that's just consumer spend that has

0:09:55.160 --> 0:09:57.720
<v Speaker 3>include ads. So we think it's a real opportunity for

0:09:57.800 --> 0:10:00.240
<v Speaker 3>us to try and earn a percentage of that over

0:10:00.240 --> 0:10:01.960
<v Speaker 3>a period of time. A lot of what we've been

0:10:01.960 --> 0:10:05.000
<v Speaker 3>doing is really just building the foundation, right We've been

0:10:05.040 --> 0:10:07.240
<v Speaker 3>doing a lot of like you know, real hard plumbing work.

0:10:07.280 --> 0:10:09.680
<v Speaker 3>But now we're getting to a really interesting place where

0:10:11.160 --> 0:10:13.800
<v Speaker 3>you know, we're going to deliver more of what our

0:10:13.920 --> 0:10:14.719
<v Speaker 3>vision of what we.

0:10:14.679 --> 0:10:16.080
<v Speaker 2>Should be doing in the space is.

0:10:16.120 --> 0:10:18.720
<v Speaker 3>And we call it games because that's a you know,

0:10:18.760 --> 0:10:21.040
<v Speaker 3>a rubric or you know, a name that we all

0:10:21.120 --> 0:10:22.720
<v Speaker 3>can relate to. But really I would look at this

0:10:22.760 --> 0:10:26.960
<v Speaker 3>as how do we add more interactive capability? So that

0:10:27.120 --> 0:10:29.280
<v Speaker 3>means even things like taking our live program back to

0:10:29.280 --> 0:10:31.240
<v Speaker 3>the live program and how to add interactivity with live.

0:10:31.280 --> 0:10:33.559
<v Speaker 3>So we've got voting right now that we're in testing

0:10:33.600 --> 0:10:36.120
<v Speaker 3>on with David Chang and his live clicking show. You'll

0:10:36.120 --> 0:10:38.720
<v Speaker 3>see that interact those interactive features come up with star Search,

0:10:38.880 --> 0:10:40.640
<v Speaker 3>we do a lot another live event and non sports

0:10:40.640 --> 0:10:41.679
<v Speaker 3>live event of star Search.

0:10:41.880 --> 0:10:44.720
<v Speaker 2>So that's an exciting place to be. And then it

0:10:44.720 --> 0:10:45.520
<v Speaker 2>gets also.

0:10:46.760 --> 0:10:48.079
<v Speaker 3>Yeah, so you can see this is sort of how

0:10:48.200 --> 0:10:50.520
<v Speaker 3>the Dave Chang experience is working. And you know, again

0:10:50.840 --> 0:10:52.400
<v Speaker 3>this is you know, the tip of the iceberg, and

0:10:52.400 --> 0:10:55.920
<v Speaker 3>we'll get deeper into this as we go. We're also

0:10:56.000 --> 0:10:58.880
<v Speaker 3>I think more clear around what are the gaming areas

0:10:58.920 --> 0:11:00.559
<v Speaker 3>back to the true you know, the more or traditional

0:11:00.559 --> 0:11:02.720
<v Speaker 3>gaming areas that we are operating in. You know, it's

0:11:02.760 --> 0:11:06.320
<v Speaker 3>a lot of interactive games around our IP. So you

0:11:06.320 --> 0:11:08.319
<v Speaker 3>think about what you did with skid squid game. I

0:11:08.360 --> 0:11:10.200
<v Speaker 3>don't know if you saw Throng. Let's based on the

0:11:10.200 --> 0:11:13.400
<v Speaker 3>Black Mirror universe, but it's worth checking out because if

0:11:13.400 --> 0:11:16.560
<v Speaker 3>you're a Black Mirror fan, it's so in universe, it's

0:11:16.640 --> 0:11:18.680
<v Speaker 3>and the fans of Black Mirror just loved it because

0:11:18.720 --> 0:11:20.800
<v Speaker 3>it was like they were having a meta experience there too.

0:11:21.080 --> 0:11:23.199
<v Speaker 3>But even like Happy Gilmore, we did a golf game

0:11:23.240 --> 0:11:26.600
<v Speaker 3>with Happy at Gilmore that got a remarkable amount of consumption.

0:11:26.679 --> 0:11:28.800
<v Speaker 1>So do most of the people who use Netflix know

0:11:28.920 --> 0:11:29.800
<v Speaker 1>you offer games?

0:11:30.200 --> 0:11:33.040
<v Speaker 3>I would say, And that's part of frankly, what's been

0:11:33.120 --> 0:11:36.320
<v Speaker 3>hard about this, And I think it's it's hard for

0:11:36.400 --> 0:11:41.079
<v Speaker 3>any brand that has a deep, you know, consumer sense

0:11:41.120 --> 0:11:42.640
<v Speaker 3>of what are you doing for me?

0:11:42.920 --> 0:11:44.480
<v Speaker 2>Right? And then you're like, well, I'm going to do

0:11:44.559 --> 0:11:46.360
<v Speaker 2>this as well, and you have.

0:11:46.559 --> 0:11:49.320
<v Speaker 3>It takes a while to really build up that sense

0:11:49.360 --> 0:11:52.359
<v Speaker 3>of what's happening. But it's not it's not that dissimilar

0:11:52.480 --> 0:11:55.120
<v Speaker 3>to let's say we launched, you know, in a new country,

0:11:55.160 --> 0:11:58.160
<v Speaker 3>like you know, you went to Japan, right, So when

0:11:58.160 --> 0:12:01.480
<v Speaker 3>we started in Japan, two percent of the Japanese population

0:12:01.520 --> 0:12:04.520
<v Speaker 3>it ever heard of Netflix, So nobody knew what nobody

0:12:04.520 --> 0:12:06.280
<v Speaker 3>would nobody eve knew our name much.

0:12:06.320 --> 0:12:07.800
<v Speaker 2>Let's be able to tell you what we were doing.

0:12:07.840 --> 0:12:08.880
<v Speaker 2>And we're doing pay TV.

0:12:08.760 --> 0:12:10.480
<v Speaker 3>Service in a country that doesn't really have a great

0:12:10.480 --> 0:12:12.559
<v Speaker 3>PayTV you know operation we're doing over the internet in

0:12:12.559 --> 0:12:14.719
<v Speaker 3>a way, it was totally new, and so you've got

0:12:14.720 --> 0:12:17.640
<v Speaker 3>to every day build a little bit of like what

0:12:17.679 --> 0:12:19.280
<v Speaker 3>are we doing, who we are, what are we you know,

0:12:19.360 --> 0:12:21.280
<v Speaker 3>how are we here to serve you? So that ten

0:12:21.320 --> 0:12:23.440
<v Speaker 3>year journey, let's say, you know, just did the tenth

0:12:23.520 --> 0:12:26.439
<v Speaker 3>universary in Japan. You know, tremendous progress over ten years,

0:12:26.480 --> 0:12:28.200
<v Speaker 3>but it took us a long time. And I think

0:12:28.240 --> 0:12:31.199
<v Speaker 3>you know, the gaming situation is not dissimilar to that.

0:12:31.720 --> 0:12:34.160
<v Speaker 1>How much is it an impediment that for the most

0:12:34.160 --> 0:12:36.040
<v Speaker 1>part now you can only play it on your on

0:12:36.080 --> 0:12:37.200
<v Speaker 1>your phone.

0:12:37.600 --> 0:12:41.440
<v Speaker 3>Well, I would say, you know, the phone is what's

0:12:41.440 --> 0:12:44.680
<v Speaker 3>great about it is it's a well developed gaming ecosystem,

0:12:44.760 --> 0:12:48.040
<v Speaker 3>right so you know, folks notifying games there. But it's

0:12:48.040 --> 0:12:52.240
<v Speaker 3>also a highly competitive gaming ecosystem, so it's developed. This

0:12:52.360 --> 0:12:54.480
<v Speaker 3>gives you both that upside and the downside. But what's

0:12:54.520 --> 0:12:57.720
<v Speaker 3>exciting is that now we are moving beyond the phone

0:12:57.960 --> 0:12:59.880
<v Speaker 3>to the TV. So I mentioned like one of the

0:13:00.120 --> 0:13:01.720
<v Speaker 3>gaming areas we're going after. One of the big gaming

0:13:01.760 --> 0:13:06.080
<v Speaker 3>areas we're going after now is you know, social gaming experiences.

0:13:06.120 --> 0:13:07.439
<v Speaker 2>It will show up on your TV.

0:13:07.679 --> 0:13:11.160
<v Speaker 3>So we are now announcing we're announced here actually that

0:13:11.160 --> 0:13:13.120
<v Speaker 3>we're going to have these social party games, a pack

0:13:13.160 --> 0:13:15.640
<v Speaker 3>of social party games that you can play on your

0:13:15.640 --> 0:13:18.680
<v Speaker 3>TV with your phone as the controller. And it's things

0:13:18.720 --> 0:13:21.599
<v Speaker 3>like you know, recognizable games like Boggle. You got Pictionary,

0:13:21.640 --> 0:13:25.000
<v Speaker 3>We've got a Lego party game, We've got Tetris, We've

0:13:25.000 --> 0:13:28.199
<v Speaker 3>got like a Mafia style Who've done it? This is

0:13:28.280 --> 0:13:32.319
<v Speaker 3>This is me and our CTO Elizabeth playing Boggle here,

0:13:32.360 --> 0:13:36.520
<v Speaker 3>which is it's we're two very competitive people, so it

0:13:36.840 --> 0:13:38.160
<v Speaker 3>got it got pretty ugly.

0:13:38.320 --> 0:13:41.679
<v Speaker 2>Who I'm not going to say that means he lost.

0:13:42.640 --> 0:13:44.839
<v Speaker 3>Oh does it when she watched a video my friend,

0:13:46.320 --> 0:13:50.600
<v Speaker 3>you triggered my competitors. But this is again, this is

0:13:50.640 --> 0:13:53.000
<v Speaker 3>you know, so it's your phone, which is an incredible device,

0:13:53.040 --> 0:13:54.360
<v Speaker 3>and there's all sorts of things you're going to be

0:13:54.360 --> 0:13:56.760
<v Speaker 3>able to do on your phone that you.

0:13:56.720 --> 0:13:59.160
<v Speaker 2>Can't do on a normal controller, like touch screen.

0:13:59.200 --> 0:14:02.400
<v Speaker 3>And this is USA basically picking our words on that,

0:14:02.640 --> 0:14:06.040
<v Speaker 3>and it's you know, it's dead simple to use, it's intuitive.

0:14:06.280 --> 0:14:09.480
<v Speaker 3>And then this is you know, us on the earliest

0:14:09.559 --> 0:14:11.719
<v Speaker 3>days of how we actually can use that and if

0:14:11.720 --> 0:14:13.960
<v Speaker 3>we you know, basically are going to like unleash this

0:14:14.000 --> 0:14:15.640
<v Speaker 3>with a bunch of creators and they're going to go

0:14:15.679 --> 0:14:18.840
<v Speaker 3>figure out stuff that we didn't even imagine that they

0:14:18.880 --> 0:14:21.000
<v Speaker 3>can do with that interactivity.

0:14:20.480 --> 0:14:24.760
<v Speaker 1>Got so you made to comment earlier about how it's

0:14:24.800 --> 0:14:29.960
<v Speaker 1>never been more competitive in media. How worried are you

0:14:30.040 --> 0:14:32.600
<v Speaker 1>about competition from the second richest person in the world.

0:14:34.720 --> 0:14:37.880
<v Speaker 3>Well, I guess I'm not sure that that's exactly who's

0:14:37.880 --> 0:14:41.560
<v Speaker 3>competing with us, And that's maybe a good question. Well, look,

0:14:41.600 --> 0:14:44.400
<v Speaker 3>I mean start with like, it's fun to have some

0:14:44.520 --> 0:14:48.040
<v Speaker 3>new vigor in the competitive ecosystem and the dynamic there.

0:14:48.040 --> 0:14:48.920
<v Speaker 2>I think it's exciting.

0:14:49.440 --> 0:14:51.280
<v Speaker 3>It sort of you know, keeps everybody on their toes

0:14:51.280 --> 0:14:52.880
<v Speaker 3>and we're trying to figure out everyone like sort of

0:14:52.880 --> 0:14:53.400
<v Speaker 3>figure ouare what.

0:14:53.360 --> 0:14:54.320
<v Speaker 2>Does that mean and what does it do?

0:14:54.880 --> 0:14:57.640
<v Speaker 3>I also think you have to go back to like

0:14:58.000 --> 0:15:00.800
<v Speaker 3>doesn't change the business fundamentals, right, you know, you still

0:15:00.840 --> 0:15:02.400
<v Speaker 3>have a bunch of problems to go solve and a

0:15:02.480 --> 0:15:03.440
<v Speaker 3>business to grow, and so we'll.

0:15:03.320 --> 0:15:03.920
<v Speaker 2>See what happens.

0:15:04.440 --> 0:15:07.480
<v Speaker 1>So you bid against them for UFC, they come way

0:15:07.520 --> 0:15:09.520
<v Speaker 1>over the top, that doesn't worry, that doesn't send the

0:15:09.520 --> 0:15:12.440
<v Speaker 1>signal that maybe they'll be able to spend somewhat irrationally for.

0:15:13.280 --> 0:15:16.480
<v Speaker 3>Loucause we are constantly dealing with situation where our competitors

0:15:16.480 --> 0:15:18.360
<v Speaker 3>outbid us. And what I try and remember our team

0:15:18.400 --> 0:15:19.720
<v Speaker 3>is we should bid up to the point where we

0:15:19.720 --> 0:15:21.840
<v Speaker 3>think it's going to deliver value back to business. And

0:15:21.840 --> 0:15:24.840
<v Speaker 3>if somebody outbids us, I say you should applaud and

0:15:24.880 --> 0:15:27.680
<v Speaker 3>say go with God and try and monetize the heck

0:15:27.680 --> 0:15:28.040
<v Speaker 3>out of that.

0:15:30.560 --> 0:15:33.080
<v Speaker 1>Is it fair to say that YouTube is the stiffest

0:15:33.120 --> 0:15:35.680
<v Speaker 1>competition or at least for attention.

0:15:35.480 --> 0:15:38.440
<v Speaker 2>Sorry saying YouTube? Oh, YouTube, Yeah, for sure, they're a competitor,

0:15:38.440 --> 0:15:38.680
<v Speaker 2>of course.

0:15:38.720 --> 0:15:40.560
<v Speaker 1>Yeah, would you say that the toughest for you?

0:15:41.440 --> 0:15:44.120
<v Speaker 2>I mean, they're a formidable competitor, for sure.

0:15:44.200 --> 0:15:45.920
<v Speaker 3>I mean, and I think because of some degree they

0:15:45.920 --> 0:15:48.800
<v Speaker 3>compete in a different access you know. I think it's

0:15:48.840 --> 0:15:50.880
<v Speaker 3>you know, our thought on competition is always the hardest

0:15:50.880 --> 0:15:53.000
<v Speaker 3>competition to deal with because they you know, it's hard

0:15:53.040 --> 0:15:55.440
<v Speaker 3>to measure how you're doing things. They have angles against

0:15:55.480 --> 0:15:57.360
<v Speaker 3>you that you might not you know, be familiar with.

0:15:57.440 --> 0:16:00.320
<v Speaker 3>And so I think we're developing an understand ending of

0:16:00.360 --> 0:16:03.520
<v Speaker 3>like what's our place in the ecosystem relative to them

0:16:03.920 --> 0:16:06.920
<v Speaker 3>that we basically shore that up. We want to be

0:16:06.960 --> 0:16:08.560
<v Speaker 3>the place where we invest ahead with.

0:16:09.160 --> 0:16:10.840
<v Speaker 1>What is that like. Do you look at that and

0:16:10.880 --> 0:16:13.120
<v Speaker 1>say we need to do UGC? Do you look at

0:16:13.160 --> 0:16:15.360
<v Speaker 1>that and say we should skim off their biggest talent.

0:16:15.480 --> 0:16:18.240
<v Speaker 3>I think the dumbest move would be to try and

0:16:18.280 --> 0:16:20.400
<v Speaker 3>match them in every way, because I think you have

0:16:20.440 --> 0:16:22.600
<v Speaker 3>to really know what lane you're operating in and then

0:16:22.760 --> 0:16:24.920
<v Speaker 3>you try and be excellent at that and then defend

0:16:24.920 --> 0:16:25.320
<v Speaker 3>that lane.

0:16:25.320 --> 0:16:27.840
<v Speaker 2>And so you know what do we do? We invest

0:16:27.920 --> 0:16:29.240
<v Speaker 2>ahead with creators.

0:16:28.880 --> 0:16:30.440
<v Speaker 3>So that they can tell their stories in really really

0:16:30.520 --> 0:16:33.000
<v Speaker 3>compelling ways, in a way that the YouTube model doesn't

0:16:33.040 --> 0:16:35.480
<v Speaker 3>really allow them to go do. So we want to

0:16:35.520 --> 0:16:36.880
<v Speaker 3>work with the best creators in the planet. Some of

0:16:36.880 --> 0:16:38.480
<v Speaker 3>those folks are going to come from YouTube, they're going

0:16:38.520 --> 0:16:40.200
<v Speaker 3>to come from TikTok, They're going to come from traditional

0:16:40.240 --> 0:16:42.280
<v Speaker 3>places all over the place. We want to be the

0:16:42.280 --> 0:16:44.600
<v Speaker 3>place that they want to go when they're ready to

0:16:44.600 --> 0:16:46.720
<v Speaker 3>tell that story at that level. And then our job

0:16:46.800 --> 0:16:48.680
<v Speaker 3>is to find the biggest global audience for them and

0:16:48.720 --> 0:16:51.600
<v Speaker 3>make that really you know, a strong reinforced loop.

0:16:51.880 --> 0:16:56.560
<v Speaker 1>Yeah, I was talking with your old friend Robert earlier,

0:16:56.560 --> 0:16:58.800
<v Speaker 1>and he made a parallel of sorts that I think

0:16:58.840 --> 0:17:00.760
<v Speaker 1>other people have done between two of the dawn of

0:17:01.200 --> 0:17:05.240
<v Speaker 1>UGC and where we're at with AI entertainment right now.

0:17:06.400 --> 0:17:08.200
<v Speaker 1>A lot of people over the last week in Hollywood

0:17:08.240 --> 0:17:12.480
<v Speaker 1>very alarmed about Sora, new product from Open Ai Netflix.

0:17:12.520 --> 0:17:16.239
<v Speaker 1>It seems like has been slightly less reactionary than some

0:17:16.320 --> 0:17:19.840
<v Speaker 1>of its peers, if I'm being fair. You guys have

0:17:19.920 --> 0:17:22.480
<v Speaker 1>talked openly about using AI at least one project, So

0:17:22.920 --> 0:17:26.399
<v Speaker 1>why disclose that? And how are you using AI in

0:17:26.480 --> 0:17:29.440
<v Speaker 1>terms of the creative process, not tech product, any of that.

0:17:30.600 --> 0:17:33.680
<v Speaker 3>So I think a better parallel, in my mind is

0:17:33.720 --> 0:17:36.840
<v Speaker 3>actually the Internet rather than u GC. Sure, So that's

0:17:36.840 --> 0:17:40.320
<v Speaker 3>how I think about it generally. Maybe just to start with,

0:17:40.920 --> 0:17:42.960
<v Speaker 3>we've been in the AI business for people that haven't

0:17:42.960 --> 0:17:46.600
<v Speaker 3>tracked for two decades, and so we think of that

0:17:46.760 --> 0:17:51.760
<v Speaker 3>heritage our tech DNA, large sets of data, scaled consumer products,

0:17:51.880 --> 0:17:55.280
<v Speaker 3>scaled business processes, including on the content production side, as

0:17:55.280 --> 0:17:58.359
<v Speaker 3>being the reason that we actually have an advantage to

0:17:58.480 --> 0:18:01.679
<v Speaker 3>lean into how we use these technologies. We want to

0:18:01.720 --> 0:18:03.640
<v Speaker 3>do so in a disciplined way, though, because I think

0:18:03.640 --> 0:18:05.719
<v Speaker 3>you can you can throw a lot of stuff around

0:18:05.960 --> 0:18:07.399
<v Speaker 3>that's not really going to matter, and we want to

0:18:07.400 --> 0:18:09.639
<v Speaker 3>figure out where the places that that deliver value to

0:18:09.680 --> 0:18:13.440
<v Speaker 3>the business. Consumer experience is one, Advertising is another big one.

0:18:13.600 --> 0:18:16.280
<v Speaker 3>You mentioned content production. We feel like our job is

0:18:16.320 --> 0:18:19.320
<v Speaker 3>to give our creators a suite of tools that we've

0:18:19.600 --> 0:18:22.080
<v Speaker 3>vetted in our work together orchestraight together. Well, they can

0:18:22.200 --> 0:18:23.639
<v Speaker 3>use other tools to them. That's up to them to

0:18:23.640 --> 0:18:25.600
<v Speaker 3>figure out what they want to go do. But you know,

0:18:25.640 --> 0:18:28.760
<v Speaker 3>we see a lot happening in previews and shot planning,

0:18:28.840 --> 0:18:31.560
<v Speaker 3>you know, and scheduling and perform a budgeting.

0:18:31.119 --> 0:18:32.080
<v Speaker 2>And all that stuff.

0:18:32.320 --> 0:18:34.040
<v Speaker 3>We see a lot happen in the you know, sort

0:18:34.080 --> 0:18:36.240
<v Speaker 3>of post side of things, the VFX, and you know.

0:18:36.240 --> 0:18:37.760
<v Speaker 2>You mentioned examples that we've used before.

0:18:37.800 --> 0:18:39.919
<v Speaker 3>That's a pretty good example where we've been able to

0:18:39.960 --> 0:18:42.719
<v Speaker 3>do shots that we wouldn't able to do in other ways.

0:18:42.760 --> 0:18:46.040
<v Speaker 3>And so we see that, you know, continue to proliferate,

0:18:46.080 --> 0:18:47.680
<v Speaker 3>and you know, we'll let the creators lead the way

0:18:47.680 --> 0:18:49.320
<v Speaker 3>in that process, but I think our job is to

0:18:49.600 --> 0:18:51.879
<v Speaker 3>is to assist them in that rather than you know,

0:18:52.040 --> 0:18:52.480
<v Speaker 3>hold back.

0:18:52.640 --> 0:18:54.600
<v Speaker 1>So do you I'm curious because some of your peers

0:18:54.600 --> 0:18:56.960
<v Speaker 1>in Hollywood have sued some of the AI companies. Do

0:18:57.000 --> 0:19:01.040
<v Speaker 1>you feel confident that an open AI I, a Google,

0:19:01.040 --> 0:19:02.639
<v Speaker 1>a Meta or some of the smaller ones like the

0:19:02.760 --> 0:19:05.880
<v Speaker 1>Journey have violated copyrights to you guys own Well.

0:19:05.800 --> 0:19:07.800
<v Speaker 3>I mean, I think we're in this process where you're

0:19:07.840 --> 0:19:10.960
<v Speaker 3>going to see a lot of you know, people trying stuff.

0:19:11.520 --> 0:19:13.400
<v Speaker 3>But I would say we have a very strong position

0:19:13.480 --> 0:19:15.960
<v Speaker 3>that you know, IP should be protected.

0:19:16.000 --> 0:19:17.560
<v Speaker 2>You know, we believe in supporting creators.

0:19:17.600 --> 0:19:19.879
<v Speaker 3>They should tell amazing stories with us, with other people,

0:19:20.280 --> 0:19:24.480
<v Speaker 3>and they're that output should be protected. And so we

0:19:24.520 --> 0:19:27.320
<v Speaker 3>believe strongly that tool creators, some of the folks that

0:19:27.359 --> 0:19:29.399
<v Speaker 3>you mentioned, and also consumers. We have sort of a

0:19:29.480 --> 0:19:32.359
<v Speaker 3>legal standard around this, whether it's coming from an AI

0:19:32.680 --> 0:19:34.879
<v Speaker 3>model or from another human creator, like if you copy

0:19:35.400 --> 0:19:37.160
<v Speaker 3>you know without AI. You know, we've got a legal

0:19:37.160 --> 0:19:39.199
<v Speaker 3>standard around that, and we shouldn't force those standards and

0:19:39.240 --> 0:19:40.240
<v Speaker 3>be strong about that.

0:19:40.800 --> 0:19:44.280
<v Speaker 1>Another area where some of your peers have gotten into

0:19:45.520 --> 0:19:48.320
<v Speaker 1>conflict that you have thus far avoided, although it flared

0:19:48.400 --> 0:19:52.120
<v Speaker 1>up a bit recently, is in politics at a moment

0:19:52.160 --> 0:19:54.800
<v Speaker 1>where you have a president who kind of has gone

0:19:54.840 --> 0:19:58.119
<v Speaker 1>after a lot of elite institutions, probably has treated nasty

0:19:58.119 --> 0:20:00.440
<v Speaker 1>things about your company at one point or another. How

0:20:00.480 --> 0:20:02.000
<v Speaker 1>do you think about you do you have to do

0:20:02.040 --> 0:20:04.880
<v Speaker 1>anything to proactively defend yourself.

0:20:05.960 --> 0:20:09.640
<v Speaker 3>I think we try to stay focused on serving members

0:20:09.640 --> 0:20:13.520
<v Speaker 3>and serving the business as being our overarching organizing principle,

0:20:13.520 --> 0:20:15.800
<v Speaker 3>and it comes to, you know, some of the things

0:20:15.840 --> 0:20:19.280
<v Speaker 3>that trip you know, we've been pretty clear about our

0:20:19.320 --> 0:20:22.560
<v Speaker 3>position that we are in the business of entertaining the world.

0:20:22.560 --> 0:20:24.040
<v Speaker 3>That is our mission.

0:20:24.119 --> 0:20:26.919
<v Speaker 1>But in entertaining the world, you are invariably going to

0:20:27.240 --> 0:20:29.560
<v Speaker 1>program certain things that a lot of people don't that

0:20:30.240 --> 0:20:30.879
<v Speaker 1>people don't like.

0:20:30.960 --> 0:20:34.280
<v Speaker 3>Right, that we are doing our job well, and so

0:20:34.680 --> 0:20:36.720
<v Speaker 3>just to be clear, like we're trying to now program

0:20:36.760 --> 0:20:38.480
<v Speaker 3>for a number of human beings on the planet that's

0:20:38.480 --> 0:20:41.640
<v Speaker 3>approaching a billion people, those people all do not think

0:20:41.680 --> 0:20:44.240
<v Speaker 3>the same. They have different views of what their entertainment

0:20:44.280 --> 0:20:46.640
<v Speaker 3>should be delivering to them. So if we are doing

0:20:46.640 --> 0:20:48.760
<v Speaker 3>our job right, we're working with a wide diversity of

0:20:48.800 --> 0:20:52.360
<v Speaker 3>creators and we're supporting their ability to tell you their

0:20:52.480 --> 0:20:56.200
<v Speaker 3>story and their own way. And that again, if we're

0:20:56.200 --> 0:21:00.240
<v Speaker 3>doing it right, there's something on the service where every

0:21:00.240 --> 0:21:01.880
<v Speaker 3>one of us as employees, where every one of our

0:21:01.880 --> 0:21:04.560
<v Speaker 3>members probably thinks is not great or they don't like

0:21:04.720 --> 0:21:07.639
<v Speaker 3>or maybe they think it's harmful and frankly, if we

0:21:07.800 --> 0:21:10.520
<v Speaker 3>don't have that, we're actually not doing our job correctly, right,

0:21:10.560 --> 0:21:12.560
<v Speaker 3>And so we've been pretty clear that that's the business

0:21:12.560 --> 0:21:14.359
<v Speaker 3>we're in and we're going to keep doing that.

0:21:15.320 --> 0:21:17.480
<v Speaker 1>But you do every so often take stuff down when

0:21:17.480 --> 0:21:19.640
<v Speaker 1>governments still like it. We just haven't had it happen here.

0:21:19.880 --> 0:21:24.160
<v Speaker 3>Would well to be very clear, we do not respond

0:21:24.200 --> 0:21:28.240
<v Speaker 3>to government pressure. When the government has legal claim that

0:21:28.240 --> 0:21:31.199
<v Speaker 3>there's we have to be you're legally obliged to respond to,

0:21:31.880 --> 0:21:35.240
<v Speaker 3>then we react to that, but we then actually post

0:21:35.280 --> 0:21:37.680
<v Speaker 3>that so that there's transparents around that. And again that's

0:21:37.720 --> 0:21:40.600
<v Speaker 3>like happened five times in the last year, right, So

0:21:40.600 --> 0:21:42.240
<v Speaker 3>it's not I mean, it's if you think about the

0:21:42.880 --> 0:21:44.480
<v Speaker 3>kind of content that we carry in the number of

0:21:44.520 --> 0:21:47.359
<v Speaker 3>places that we carry, we've generally been successful at having

0:21:47.359 --> 0:21:49.480
<v Speaker 3>a wide range of content up in every place that

0:21:49.480 --> 0:21:49.960
<v Speaker 3>we operate.

0:21:50.680 --> 0:21:52.280
<v Speaker 1>Okay, we're going to run through a few things quickly

0:21:52.320 --> 0:21:56.000
<v Speaker 1>because I really have a minute plus left. Would you

0:21:56.040 --> 0:21:58.080
<v Speaker 1>have made more money from kpe up Demon Hunters if

0:21:58.080 --> 0:22:01.760
<v Speaker 1>you'd released it in theaters?

0:22:03.080 --> 0:22:03.840
<v Speaker 2>I don't think so.

0:22:04.680 --> 0:22:06.040
<v Speaker 3>At the end of the day, I mean, it's worked

0:22:06.040 --> 0:22:09.080
<v Speaker 3>incredibly well for us. I mean, if you cherry pick

0:22:09.119 --> 0:22:11.040
<v Speaker 3>it and I don't, I don't know. Maybe I don't know,

0:22:11.280 --> 0:22:13.359
<v Speaker 3>it doesn't really matter, but that doesn't that would not

0:22:13.400 --> 0:22:14.120
<v Speaker 3>be a reason to go.

0:22:14.119 --> 0:22:16.280
<v Speaker 2>Change the strategy. So that's probably the more fundament question.

0:22:17.119 --> 0:22:20.720
<v Speaker 1>You've got a bunch of merchant Halloween costumes and stuff.

0:22:20.840 --> 0:22:21.840
<v Speaker 2>One more K pop question.

0:22:22.000 --> 0:22:25.280
<v Speaker 1>Has anyone approached you about a theme park attraction tied to.

0:22:26.359 --> 0:22:27.080
<v Speaker 2>Not that I'm aware of.

0:22:27.240 --> 0:22:30.080
<v Speaker 3>I bet you it's happened, though, you know, and I mean,

0:22:30.200 --> 0:22:31.880
<v Speaker 3>and you know we were doing these in a.

0:22:31.920 --> 0:22:34.600
<v Speaker 1>Very delicate way of saying it's happened, But I'm gonna

0:22:34.640 --> 0:22:36.600
<v Speaker 1>because I'm far enough removed from it, I'm not going

0:22:36.680 --> 0:22:37.200
<v Speaker 1>to touch.

0:22:37.040 --> 0:22:39.720
<v Speaker 3>That I don't actually know, So I'm legitim me telling

0:22:39.720 --> 0:22:41.600
<v Speaker 3>you I don't actually know, but I wouldn't be surprised

0:22:41.640 --> 0:22:44.119
<v Speaker 3>of it asn't happened. But we've got these Netflix houses

0:22:44.119 --> 0:22:45.639
<v Speaker 3>that we're building now, which would be the kind of

0:22:45.640 --> 0:22:47.679
<v Speaker 3>places where we want to put those kind of experiences in.

0:22:48.640 --> 0:22:51.919
<v Speaker 1>Will Netflix syndicate its programming to third parties within the

0:22:51.960 --> 0:22:53.080
<v Speaker 1>next three to five years.

0:22:53.320 --> 0:22:54.040
<v Speaker 2>I doubt it.

0:22:54.160 --> 0:22:55.960
<v Speaker 3>I don't just I don't think there's a lot of

0:22:56.040 --> 0:22:58.760
<v Speaker 3>value in it, and I'm not sure why we would

0:22:58.800 --> 0:22:59.320
<v Speaker 3>do it.

0:22:59.400 --> 0:23:01.800
<v Speaker 1>Okay, last one, who's a better tennis player? You or

0:23:01.840 --> 0:23:02.399
<v Speaker 1>Bill Gates?

0:23:06.840 --> 0:23:08.919
<v Speaker 2>You're really pretty fine. I think I'm a pretty good

0:23:08.960 --> 0:23:09.439
<v Speaker 2>test player.

0:23:10.320 --> 0:23:14.200
<v Speaker 1>That is not an answer to the question, Greg, Thank

0:23:14.240 --> 0:23:17.800
<v Speaker 1>you very much, Thank you, m HM.