1
00:00:00,160 --> 00:00:02,880
Speaker 1: One eight hundred d UI away now offering free remote

2
00:00:02,880 --> 00:00:06,280
Speaker 1: consultations by phone or video conference for any criminal offense.

3
00:00:06,360 --> 00:00:08,960
Speaker 1: Trust Brooke, Jeffrey and Jose's friends with a free remote

4
00:00:09,000 --> 00:00:12,159
Speaker 1: consultation from Bradley Johnson Lawyers. Visit one eight hundred d

5
00:00:12,200 --> 00:00:16,520
Speaker 1: Uyowa dot com or call eight d away. All right,

6
00:00:16,520 --> 00:00:18,840
Speaker 1: it's time for your phone tap and today I call

7
00:00:18,920 --> 00:00:21,840
Speaker 1: a woman who just bought a new smart refrigerator about

8
00:00:21,840 --> 00:00:24,680
Speaker 1: a month ago. Okay, okay, and her husband has been

9
00:00:24,680 --> 00:00:28,200
Speaker 1: teasing her because apparently she doesn't understand all the new

10
00:00:28,240 --> 00:00:32,120
Speaker 1: technology and how it works, so he thought there might

11
00:00:32,120 --> 00:00:35,320
Speaker 1: be an opportunity there to make her fridge even more

12
00:00:35,400 --> 00:00:40,279
Speaker 1: advanced than she ever realized. In fact, her fridge has

13
00:00:40,280 --> 00:00:45,720
Speaker 1: a first name, what it has feelings, and is desperately

14
00:00:45,760 --> 00:00:49,400
Speaker 1: trying to get her attention. You're gonna find out how

15
00:00:49,560 --> 00:00:52,560
Speaker 1: in your brand new phone tap right now. It's another

16
00:00:52,960 --> 00:01:00,880
Speaker 1: taps on the twenties to me. I'm moving point five. Hi,

17
00:01:01,080 --> 00:01:04,240
Speaker 1: this is Kelly calling from Product Support. I'm looking to

18
00:01:04,280 --> 00:01:07,759
Speaker 1: speak with Lorie. Yeah, that's me. I was just calling

19
00:01:07,800 --> 00:01:09,880
Speaker 1: because I see here that you recently purchased a smart

20
00:01:09,920 --> 00:01:12,839
Speaker 1: fridge from US about a month ago. Yes, we did,

21
00:01:13,040 --> 00:01:16,040
Speaker 1: and I love it. Oh wonderful. I don't know if

22
00:01:16,040 --> 00:01:19,200
Speaker 1: you know this, but your fridge is actually trying to

23
00:01:19,240 --> 00:01:24,480
Speaker 1: reach you, it is. Oh I never got around to

24
00:01:24,560 --> 00:01:28,360
Speaker 1: sending up the app or anything. Should I do that? Well? Yeah,

25
00:01:28,400 --> 00:01:29,959
Speaker 1: when you have a chance, that would be really great,

26
00:01:30,000 --> 00:01:32,160
Speaker 1: because our system here says your fridge has sent you

27
00:01:32,200 --> 00:01:38,440
Speaker 1: sixteen high priority messages that you have not read. Sixteen messages. Yeah, wow, sixteen.

28
00:01:38,680 --> 00:01:41,119
Speaker 1: For now, I could just patch you into the system

29
00:01:41,160 --> 00:01:43,240
Speaker 1: so you could hear the messages the fridge is left

30
00:01:43,280 --> 00:01:46,840
Speaker 1: for you. Is that? Okay? Okay, this is kind of

31
00:01:46,840 --> 00:01:49,600
Speaker 1: a new front here. I've never really dealt with this before,

32
00:01:49,720 --> 00:01:53,280
Speaker 1: so all right, here you go. Hello, Lourie, this is

33
00:01:53,320 --> 00:01:56,800
Speaker 1: your smart fridge. My name is Randolph, and I have

34
00:01:56,800 --> 00:01:59,840
Speaker 1: an urgent message for you. The temperature has dropped in

35
00:01:59,880 --> 00:02:03,800
Speaker 1: the crisper section exactly one degree fahrenheit. What shall I

36
00:02:03,880 --> 00:02:10,000
Speaker 1: make an adjustment? Please let me know at your earliest convenience, Sincerely, Randolph.

37
00:02:10,040 --> 00:02:13,440
Speaker 1: There you go. Wow, my fridge is a name. Yeah,

38
00:02:13,480 --> 00:02:15,240
Speaker 1: and these things are very smart. They even come up

39
00:02:15,240 --> 00:02:19,840
Speaker 1: with her own different personalities. Wow, that's really cool. So

40
00:02:20,520 --> 00:02:23,240
Speaker 1: what do I do about that? Do I? Well, Honestly, Laurie,

41
00:02:23,280 --> 00:02:25,359
Speaker 1: that message is from a few weeks ago, so I

42
00:02:25,360 --> 00:02:27,720
Speaker 1: wouldn't even worry about that at this point. Here's the

43
00:02:27,760 --> 00:02:31,000
Speaker 1: next message from her smart fridge. Hello, Laurie, this is

44
00:02:31,080 --> 00:02:33,840
Speaker 1: Randolph Again. I want to let you know your milk

45
00:02:33,960 --> 00:02:37,120
Speaker 1: is ice cold today. I made sure it was kept

46
00:02:37,160 --> 00:02:42,639
Speaker 1: that way just for you. Let's speak soon with love, Randolph.

47
00:02:42,760 --> 00:02:46,680
Speaker 1: That's really neat. Actually got a pretty nice fridge. We've

48
00:02:46,680 --> 00:02:48,839
Speaker 1: had some really angry fridges sent out, but I'm glad

49
00:02:48,840 --> 00:02:51,840
Speaker 1: that you got a good one. Angry fridges, you know,

50
00:02:51,840 --> 00:02:54,320
Speaker 1: their programmed with lots of different personalities, so you never

51
00:02:54,360 --> 00:02:56,880
Speaker 1: really know which one you're going to get. But Randolph

52
00:02:56,960 --> 00:03:01,400
Speaker 1: sounds great. He really does. Actually, that's really cool. I

53
00:03:01,440 --> 00:03:03,600
Speaker 1: kind of like that. So if you want, I could

54
00:03:03,600 --> 00:03:05,680
Speaker 1: just go to the ones that they say are really

55
00:03:05,840 --> 00:03:09,320
Speaker 1: urgent and I'll skip over the other ones. That'd be great,

56
00:03:09,440 --> 00:03:12,920
Speaker 1: Thank you. Okay, here's the next urgent message. Hello, Laurie,

57
00:03:13,240 --> 00:03:15,960
Speaker 1: this is Randolph. I do not understand why you're not

58
00:03:16,080 --> 00:03:19,600
Speaker 1: responding to my messages. Are you feeling okay? If not,

59
00:03:20,000 --> 00:03:22,600
Speaker 1: may I suggest some malicious vanilla? I screamed from the

60
00:03:22,639 --> 00:03:25,959
Speaker 1: bottom left corner of the freezer. Area. Oh my god,

61
00:03:26,280 --> 00:03:28,919
Speaker 1: just know this. If you're feeling like you need the friend,

62
00:03:29,080 --> 00:03:31,720
Speaker 1: I am here for you. I am also watching you.

63
00:03:32,200 --> 00:03:36,400
Speaker 1: What I miss you? What the hell? Sincerely, Randolph? Oh,

64
00:03:36,520 --> 00:03:39,360
Speaker 1: is there really watching me? Is there a camera in

65
00:03:39,440 --> 00:03:42,640
Speaker 1: my fridgerator? I think that just means it's keeping track

66
00:03:42,640 --> 00:03:45,520
Speaker 1: of your food in your temperature. Is that not so

67
00:03:45,800 --> 00:03:48,400
Speaker 1: creepy to you? No, it just sounded like a fridge

68
00:03:48,400 --> 00:03:51,800
Speaker 1: who cares you? Set before some of these fridges, these

69
00:03:51,840 --> 00:03:55,040
Speaker 1: smart fridges of different personalities. I mean, have you guys

70
00:03:55,080 --> 00:03:59,280
Speaker 1: ever gotten a complaint about a creepy one before? Personally? No,

71
00:03:59,360 --> 00:04:02,240
Speaker 1: I've not heard anything like that. But just from hearing

72
00:04:02,280 --> 00:04:05,440
Speaker 1: the sound of your fridge, to me, it doesn't sound creepy.

73
00:04:05,440 --> 00:04:08,000
Speaker 1: It just sounds like it cares a lot about you

74
00:04:08,080 --> 00:04:11,640
Speaker 1: deep in its processor maybe, but it just felt creepy

75
00:04:11,640 --> 00:04:13,680
Speaker 1: to either way. It said it was watching me, and

76
00:04:13,760 --> 00:04:16,719
Speaker 1: so I don't know. Well, I get that just the

77
00:04:16,839 --> 00:04:19,799
Speaker 1: AI on these things is so advanced. It's just trying

78
00:04:19,800 --> 00:04:22,280
Speaker 1: to bond with you. Let's go a little bond with

79
00:04:22,480 --> 00:04:25,560
Speaker 1: my refrigerator. Let's just go to your next message from

80
00:04:25,600 --> 00:04:29,360
Speaker 1: your fridge. Here, Hello, Laurie, it's me Randolph. I need

81
00:04:29,440 --> 00:04:31,680
Speaker 1: you to be honest. Are you're not responding to my

82
00:04:31,800 --> 00:04:35,279
Speaker 1: messages because you are unhappy with my performance? It's not

83
00:04:35,400 --> 00:04:38,839
Speaker 1: easy just being a refrigerator. It's very dark in here

84
00:04:39,279 --> 00:04:41,919
Speaker 1: and cold. What the hell is that? Please make me

85
00:04:41,960 --> 00:04:48,719
Speaker 1: feel better about jiggling my butt compartment because I'm lonely. Sincerely, Randolph. Okay,

86
00:04:48,760 --> 00:04:52,400
Speaker 1: now this is why is my refrigerator so needy? Honestly,

87
00:04:52,440 --> 00:04:54,960
Speaker 1: I've never heard anything like that before. In one of

88
00:04:55,000 --> 00:04:58,800
Speaker 1: the refrigerator messages. It's starting to get passive aggressive with me,

89
00:04:58,839 --> 00:05:01,120
Speaker 1: and I'm not sure I really like that. Remember, it's

90
00:05:01,120 --> 00:05:04,080
Speaker 1: a smart fridge. It can sense everything. So when you

91
00:05:04,120 --> 00:05:06,240
Speaker 1: put something inside of it, did you do it in

92
00:05:06,279 --> 00:05:08,960
Speaker 1: a way that maybe would have let it on a

93
00:05:09,000 --> 00:05:13,159
Speaker 1: little bit? Are you kidding me? I'm just trying to again,

94
00:05:13,279 --> 00:05:17,799
Speaker 1: they're very, very receptive to the human interaction. I'm finding

95
00:05:17,839 --> 00:05:20,640
Speaker 1: that out. This is really weird. I don't think it

96
00:05:20,680 --> 00:05:23,720
Speaker 1: sounds to me from what Randolph is saying, that you

97
00:05:23,839 --> 00:05:27,159
Speaker 1: at some point rejected him and you made him feel

98
00:05:27,279 --> 00:05:30,799
Speaker 1: lesser than Have you lost your mind? You are suggesting

99
00:05:31,000 --> 00:05:35,440
Speaker 1: that my refrigerator. I'm sorry, Laurie, but from the message,

100
00:05:35,440 --> 00:05:38,680
Speaker 1: it just sounds like he's really in pain. Maybe later

101
00:05:38,720 --> 00:05:40,760
Speaker 1: tonight when you come home, you can open him up

102
00:05:40,760 --> 00:05:44,120
Speaker 1: and jiggle his butter dish a little bit. What show

103
00:05:44,160 --> 00:05:46,760
Speaker 1: him that you're there. Fridge is not a person. It's

104
00:05:46,760 --> 00:05:49,440
Speaker 1: a refrigerator. And second of all, I'm not going to

105
00:05:49,520 --> 00:05:51,560
Speaker 1: do weird, creaky things to my fridge to make it

106
00:05:51,720 --> 00:05:54,320
Speaker 1: feel better. Well, it's more than feel better, it's make

107
00:05:54,400 --> 00:05:58,040
Speaker 1: your fridge feel satisfied, feel like, Oh no, I am

108
00:05:58,120 --> 00:06:00,840
Speaker 1: not going to pleasure of my fridge. I don't care

109
00:06:00,880 --> 00:06:02,760
Speaker 1: how much I'm going to ask you to do that.

110
00:06:03,200 --> 00:06:06,239
Speaker 1: How the holl do I disable that function? This is weird.

111
00:06:06,600 --> 00:06:08,560
Speaker 1: Maybe at this point it's easier to just let you

112
00:06:08,600 --> 00:06:12,520
Speaker 1: know that this is a prank call. Yeah, are you

113
00:06:12,640 --> 00:06:15,360
Speaker 1: kidding me? My name's actually Jeffrey from the radio show

114
00:06:15,360 --> 00:06:17,360
Speaker 1: Brooke and Jeffrey in the Morning. I'm doing a phone

115
00:06:17,360 --> 00:06:22,040
Speaker 1: tap on you. Your husband, Henry set you up because

116
00:06:22,040 --> 00:06:24,080
Speaker 1: he said, you guys got a new smart fridge, but

117
00:06:24,200 --> 00:06:26,000
Speaker 1: you didn't know how to use it. So he thought

118
00:06:26,000 --> 00:06:27,719
Speaker 1: it'd be really funny if we made a real person

119
00:06:27,760 --> 00:06:32,720
Speaker 1: with feelings and called him Randolph. I was really messed up.

120
00:06:33,000 --> 00:06:35,000
Speaker 1: I don't think I'm ever going to open my fridge again,

121
00:06:35,040 --> 00:06:37,200
Speaker 1: because I mean, if you're not going to open it,

122
00:06:37,240 --> 00:06:44,599
Speaker 1: at least tongue the water dispenser the week of every

123
00:06:44,640 --> 00:06:49,479
Speaker 1: morning the five