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Speaker 1: Gmail encourages safe browsing, but what does that mean exactly?

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Speaker 1: A new label to let you know your devices are secure,

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Speaker 1: the new high tech travel scam you need to know about?

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Speaker 1: Plus your tech questions answered.

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Speaker 2: What's going on?

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Speaker 1: I'm Richdmiro and this is Rich on Tech, the show

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Speaker 1: where I talk about the tech stuff I think you

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Speaker 1: should know about. It's also the place where I answer

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Speaker 1: your questions about technology. I believe that tech should be easy, helpful,

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Speaker 1: and inspiring. Sometimes it's fun too. Phone lines are now

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Speaker 1: open at triple eight Rich one oh one. Now it's

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Speaker 1: always fun eight eight eight seven four to two, four

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Speaker 1: to one zero one. If you have a question about technology,

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Speaker 1: give me a call. That's eight eight eight seven four

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Speaker 1: to two four one zero one. Email is also open.

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Speaker 1: Send your message to hello at richon tech dot tv.

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Speaker 1: And if you hear something throughout the show that you

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Speaker 1: want to comment on, feel free to send it to

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Speaker 1: the email. I will read it at the end of

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Speaker 1: the show in a segment we call feedbag or feedback,

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Speaker 1: one of those things I keep going back and forth.

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Speaker 1: I should actually call it feedbag, but we'll say that's

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Speaker 1: actually my notes inside my notes app.

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Speaker 2: Oh, my notes app. What a mess.

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Speaker 1: Last week, I told you that I switched to Notion

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Speaker 1: this week. Midway through I realized that may have been

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Speaker 1: a mistake. So let me bring you up to speed

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Speaker 1: on what happened this week. I was an Evernote user

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Speaker 1: for many, many years. Evernote sort of closed up shop

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Speaker 1: in San Francisco. They laid off a bunch of people.

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Speaker 1: They were sold to a company in Italy, a company

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Speaker 1: that actually makes one of the apps that I really like,

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Speaker 1: called Splice, and a lot of people have kind of

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Speaker 1: are worried about the future of ever note. This is

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Speaker 1: an app that started I think about nineteen years ago,

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Speaker 1: and at the beginning I remember downloading it. At the beginning,

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Speaker 1: it was an endless scroll of notes, so it was

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Speaker 1: just literally this endless, endless scroll. You can just type,

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Speaker 1: you know, anything you wanted in there, and then just

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Speaker 1: kind of roll up the scroll and start a new note,

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Speaker 1: and it would just be like this ongoing note. And

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Speaker 1: then it got more evolved over the years into this

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Speaker 1: sort of folders and to do lists and contact cards

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Speaker 1: and voice memos. It just became like the Swiss Army

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Speaker 1: Knife of note taking apps. Available on all platforms Windows, Mac, iOS, Android,

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Speaker 1: and it just became this really robust note taking tool

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Speaker 1: until it got kind of slow and just too many

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Speaker 1: features that I personally didn't need. I needed the basic features,

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Speaker 1: and then they took away features where you can only

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Speaker 1: sync it across a certain amount of devices for free,

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Speaker 1: and so it pushed you to pay for the you know,

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Speaker 1: the plans. And now this thing I was just looking today,

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Speaker 1: it's up to one hundred and thirty dollars a year

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Speaker 1: who just for taking notes. Now there is a free level,

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Speaker 1: and the free level will do pretty much what you need.

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Speaker 1: You can take notes, you can sync up to two devices,

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Speaker 1: You get a certain amount of monthly uploads, a certain

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Speaker 1: amount of maximum note size. You can clip web pages,

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Speaker 1: and I think this was my favorite feature, is the

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Speaker 1: ability to clip web pages because if you're doing a

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Speaker 1: radio show or a TV segment. For me personally, I

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Speaker 1: like to keep a lot of things that I sort

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Speaker 1: of clip from the Internet to talk about and to

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Speaker 1: remember later, and so I love the way that it

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Speaker 1: can just distill the best part of a web page

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Speaker 1: and clip that. So that is still probably one of

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Speaker 1: the best features of ever note anyway.

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Speaker 2: So I switched this week.

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Speaker 1: I put everything in Notion and I just figured I

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Speaker 1: would try a different app, and Notion has been really good.

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Speaker 1: But and Notion is like one of these apps that

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Speaker 1: a lot of people are using because it's again it's

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Speaker 1: like a Swiss army knife, but it's much more high tech.

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Speaker 1: So it is available across all the platforms iOS, Android, Windows, Mac,

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Speaker 1: and it's just really slick. My biggest problem with Notion

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Speaker 1: actually and ever note, are the icons for the apps

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Speaker 1: don't match all my other apps, and it just really

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Speaker 1: bugs me Notion especially for some reason I don't know,

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Speaker 1: so I'm like a perfectionist with my icons, and it

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Speaker 1: has kind of this weird three D icon that I

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Speaker 1: don't like. So Notion please fix that, make it standardized.

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Speaker 1: But Notion's really cool because it is very robust in

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Speaker 1: what you can do. You can make different tables and

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Speaker 1: blocks and formats, and it just has a million different

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Speaker 1: ways of using it. And no two people are going

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Speaker 1: to use this app the same way. But at its base,

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Speaker 1: you can clip things from the web, you can make folders,

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Speaker 1: you can nest things, you can make notes. It all

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Speaker 1: works really well. But I ran into a problem this

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Speaker 1: week of the formatting. I like my note taking app

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Speaker 1: in a certain format, which is basically three columns. The

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Speaker 1: left column are the folders, the second column are sort

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Speaker 1: of the items in that folder, and then the third

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Speaker 1: column is what's inside that note. And Notion gives me

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Speaker 1: two of those three things. I can't seem to keep

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Speaker 1: the side panel open and just flip through my notes

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Speaker 1: so I can easily just see them. You have to

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Speaker 1: kind of open each note individually, and so this week

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Speaker 1: I was just like, Ah, this is really bugging me.

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Speaker 1: Plus making a new note you have to kind of

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Speaker 1: have a place for it. So Notion is great, but

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Speaker 1: it's I'm finding that it's a little bit more work

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Speaker 1: than I need. And the neat thing about Notion again,

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Speaker 1: it's free. You can pretty much do everything you need

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Speaker 1: for free, but if you want to upgrade, it's eight

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Speaker 1: dollars per user per month, build annually.

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Speaker 2: If you pay monthly, it's ten dollars.

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Speaker 1: And I'm noticing that all these apps are sort of

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Speaker 1: free for their basics, but if you want to get

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Speaker 1: to the next level, you got to pay. So another

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Speaker 1: app that I tried this week is called one Note.

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Speaker 1: This is made by Microsoft. Again, it's available across all

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Speaker 1: the platforms, and I would say one Note is probably

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Speaker 1: the most similar to ever note because it looks like

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Speaker 1: Outlook and it does all all the three things I

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Speaker 1: mentioned where it has the three columns of data, so

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Speaker 1: I can see my notebooks, I can see the notes,

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Speaker 1: and then I can see what's in the note. The

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Speaker 1: problem with one Note is the way that it takes

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Speaker 1: the notes. It's this weird freeform canvas inside your note

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Speaker 1: where you can start typing all the way in the

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Speaker 1: lower right hand portion of a note and leave your

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Speaker 1: text there, or you can type in the upper right

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Speaker 1: hand portion or the lower left hand So it's kind

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Speaker 1: of like this free form canvas that really throws me

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Speaker 1: off because I like to be organized, and having text

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Speaker 1: in the middle of nowhere I don't like. Now some

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Speaker 1: people may like that, I do not. And so one

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Speaker 1: Note is really great and it's free and it uses

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Speaker 1: your one drive storage or yeah, so it's like really easy,

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Speaker 1: but it's just kind of all over the place. And

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Speaker 1: so for that reason, and specifically my problem with that

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Speaker 1: on mac os is printing is just impossible. You cannot

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Speaker 1: print out a note on one piece of paper. It

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Speaker 1: does not format the note properly. It's a non ish

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Speaker 1: If you look on Reddit, you see people talking about it.

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Speaker 1: It's just really odd that they would have that issue.

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Speaker 1: Then I tried Google Keep, which is of course cross platform,

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Speaker 1: but again it's too simple. It's too too simple, and

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Speaker 1: there's no easy print option there. Now I keep going

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Speaker 1: back to Apple Notes because it has every single feature

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Speaker 1: I need. It's got the organization I like, it's got

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Speaker 1: handwritten notes, it's got audio, it's got great folders, it

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Speaker 1: is super robust. It does every single thing I want,

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Speaker 1: except it is not cross platform. You can't access your

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Speaker 1: Apple Notes on an Android phone or a Windows computer easily. Yeah,

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Speaker 1: maybe you could use iCloud to do it, but I'm

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Speaker 1: not doing that. I need a native app. And so

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Speaker 1: Apple Notes really bugs me because it's like I message,

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Speaker 1: it's like, just make it for everyone, and of course

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Speaker 1: they don't. Then I tried I'm really digging deep. Now

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Speaker 1: I tried this one called Joplin. This is free and

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Speaker 1: open source. This is literally made by some person, one

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Speaker 1: person who develops this app. It's very similar to Evernoe.

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Speaker 1: This does almost everything I want, except I'm a little

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Speaker 1: concerned that it's you know, one person developing this app.

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Speaker 1: It is free, it's open source, it's got apps for Windows, Mac, Os, Linux,

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Speaker 1: even Android. You can attach things. They look great. It's

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Speaker 1: just I'm a little concerned moving all of my stuff

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Speaker 1: into one app that's just developed by one person. So

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Speaker 1: I don't know. I may stick with Joplin. Then I

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Speaker 1: tried Obsidian. This is another markdown app, which is really cool,

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Speaker 1: but it was a little bit too complicated for me,

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Speaker 1: and sinking across platforms was a little bit complicated as well,

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Speaker 1: because I just didn't really understand how to sink. So

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Speaker 1: Obsidian is cool. It's totally free forever. If you want

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Speaker 1: to pay for commercial use, it's fifty bucks a year.

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Speaker 1: It does sink. I guess they have an Obsidian sink,

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Speaker 1: but you do have to pay eight dollars a month

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Speaker 1: for that sink feature. Obsidian was actually pretty good. This

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Speaker 1: was probably one of my favorites, except for I found

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Speaker 1: some issue with it and I deleted it off my computer.

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Speaker 2: I don't know. I might go back to Obsidian see

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Speaker 2: what I.

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Speaker 1: Deal with all week. Nimbus is also one of my favorites.

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Speaker 1: I ended up really liking Nimbus. Note it worked really well.

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Speaker 1: It has all the features I want, except it's a

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Speaker 1: little bit wonky In the interface, it's like a little

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Speaker 1: bit slower than I want it to work. It looks

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Speaker 1: like it's pulling everything from the web every time. But

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Speaker 1: Nimbus is actually another note taking app that I think

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Speaker 1: has a lot of promise, But I don't know how

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Speaker 1: many people are using this app, so I'm concerned. And

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Speaker 1: then finally I checked out an app called simple Note.

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Speaker 1: Now this one if you just want simple notes. It

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Speaker 1: is really really good, except for the fact that it's

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Speaker 1: not very good for pictures or PDFs. You can't toss

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Speaker 1: those into your documents because this is really just text based,

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Speaker 1: and so it's great. But it's really really simple, so

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Speaker 1: you have to literally you've got to The name says

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Speaker 1: it all. This is just for simple notes. It's really

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Speaker 1: really simple, really really beautiful. But it is just for

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Speaker 1: simple note taking. So I don't know where that leaves

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Speaker 1: me today. At this point, I'm using right now on

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Speaker 1: my computer screen. I will tell you what's open Notion,

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Speaker 1: one Note, Joplin, Ever, note Notes, and Nimbus. So I

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Speaker 1: am lost. I am like in a sea of note

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Speaker 1: taking apps and I am just using too many of them.

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Speaker 1: And now I am back before where I started, and

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Speaker 1: I'm at a place where this is just I don't know.

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Speaker 1: I'm not getting to the place where I need to be.

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Speaker 1: So if you have a note taking app that you like,

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Speaker 1: let me know, because I just can't find it. I

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Speaker 1: can't find the one that works for me.

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Speaker 2: I hope I've made that nice and confusing for you.

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Speaker 2: All right.

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Speaker 1: Coming up, we've got a great show. Oh but a

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Speaker 1: producer Bobo is showing me pen and paper. I did

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Speaker 1: try that too. You know that's not backed up to

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Speaker 1: the cloud though. That's the problem with that. Then I

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Speaker 1: got to take pictures of it.

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Speaker 2: I don't know.

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Speaker 3: All right.

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Speaker 1: Coming up on today's show, Gmail is asking users to

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Speaker 1: turn on something called insane Enhanced Safe Browsing. I'm gonna

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Speaker 1: explain what that means. We've got some good guests. Ben Parr,

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Speaker 1: author of the AI Analyst newsletter. He's gonna explain what's

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Speaker 1: new in AI, including a new chatbot that I've been

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Speaker 1: loving called Claude, why Meta is making their AI tool

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Speaker 1: for free, and he's got this AI cheat sheet you

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Speaker 1: should definitely download. Kyle Young of Nothing VP of Nothing's

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Speaker 1: gonna talk about one of my favorite phones of the year.

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Speaker 1: We talked about this a little bit last week the

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Speaker 1: Nothing Phone two. He will join us to talk that,

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Speaker 1: and then later in the show, travel expert Johnny Jet

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Speaker 1: is gonna explain the high tech travel scam you should

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Speaker 1: be aware of. But first it's your turn. We're gonna

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Speaker 1: have your calls coming up throughout the show at triple

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Speaker 1: eight rich one oh one. That's eight eight eight seven

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Speaker 1: pour two four.

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Speaker 2: To one zero one.

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Speaker 1: Give me a call if you have a question about technology.

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Speaker 1: My name is rich Demiro and you are listening to

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Speaker 1: Rich on Tech. Welcome back to rich on Tech. Rich

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Speaker 1: DeMuro here talking technology with you. This week, the tech

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Speaker 1: world lost one of their most notable hackers. Kevin Mitnick

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Speaker 1: was a famous hacker in the nineteen eighties and nineteen nineties.

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Speaker 1: What he was good at hacking into phones and computers

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Speaker 1: social engineering. He would trick people who worked at big

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Speaker 1: tech companies into giving him passwords and information, something that

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Speaker 1: still happens to this day. This allowed him to steal

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Speaker 1: software and data. The government said Mitnick caused millions of

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Speaker 1: dollars in damages. He went to jail for nearly five years,

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Speaker 1: but after he got out, he stopped his illegal hacking

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Speaker 1: and became an expert on cybersecurity. In fact, the company

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Speaker 1: he worked for, we've had guests on the show here

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Speaker 1: to talk about it. They do cybersecurity training for employees

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Speaker 1: at companies to help them understand these types of attacks.

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Speaker 1: He then helped companies protect their systems from the type

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Speaker 1: of hacks that he did. He wrote books, and of

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Speaker 1: course was a big speaker. He ended up showing that

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Speaker 1: hackers could change from breaking the law to using their

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Speaker 1: skills for good.

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Speaker 2: His story helped people.

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Speaker 1: Understand hacking better when this was still a new thing,

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Speaker 1: and he went from fugitive to a respected cybersecurity professional.

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Speaker 1: Mittnick died young fifty nine from cancer. He was once

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Speaker 1: seen as a threat, but later he taught companies how

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Speaker 1: to avoid the same kinds of hacks that he used

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Speaker 1: to do. Kevin Mitnick rest in peace. All right, let's

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Speaker 1: start off this hour with a phone call.

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Speaker 4: Here.

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Speaker 2: Let's go to.

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Speaker 1: David in Melbourne, Florida. David, you're on with Rich.

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Speaker 5: Hey, great, I just have this really weird thing that

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Speaker 5: I've never had. When I ran in before, I bought

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Speaker 5: a new battery pack for my HP notebook, and it

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Speaker 5: came with a little book and I stupidly started reading

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Speaker 5: it and then I'm like, what are they talking about? Anyways, Basically,

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Speaker 5: there seems to be some They're implying that there's some

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Speaker 5: rom in the actual battery pack that needs to interface

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Speaker 5: with the software of the computer that's going to which

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Speaker 5: this case is Windows eleven, and they give you some

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Speaker 5: instructions about how to completely drain the battery so it's

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Speaker 5: set to zero, and the whole part the point of

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Speaker 5: all of this is apparently so that the battery indicator

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Speaker 5: from high to low is always consistent with what the

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Speaker 5: battery really performs. Have you ever run into that, I

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Speaker 5: heard of it, or this is like new.

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Speaker 6: News to me. I've never done that to any batteries.

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Speaker 6: That also recommends that you just tried your battery completely

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Speaker 6: with that same feature about every three to six months

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Speaker 6: or something.

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Speaker 1: So I think what's happening here is that as batteries

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Speaker 1: have gotten a little bit more high tech, the computer

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Speaker 1: needs to know, since this is a new battery pack, hey,

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Speaker 1: what's full on this battery, what's empty on this battery?

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Speaker 1: And so by charging it full and then letting it

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Speaker 1: run down completely and maybe doing that once or twice,

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Speaker 1: the computer is going to get an understanding of how

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Speaker 1: this battery works when it's full when it's empty, and

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Speaker 1: the software I think will do that. On smartphones, this

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Speaker 1: is usually called adaptive battery or battery optimization, and it

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Speaker 1: typically happens even on the iPhone. When you do a

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Speaker 1: major software update, people notice that their battery is kind

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Speaker 1: of wonky, like the percentage. It might go up or

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Speaker 1: down really quickly because the phone is trying to learn

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Speaker 1: how you use this. So I would think that's the

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Speaker 1: same for this. So once you replace the battery in

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Speaker 1: this laptop, I would go ahead and then charge it fully,

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Speaker 1: let it run down fully, charge it again fully, let

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Speaker 1: it run down fully, and that should give the operating

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Speaker 1: system the full understanding of the capabilities of this battery.

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Speaker 1: So I think it's one of those things that you know,

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Speaker 1: the battery is probably telling you you have to do this.

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Speaker 1: Do you have to do you know, a concerted effort

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Speaker 1: to make this happen.

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Speaker 7: Not.

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Speaker 2: I think your computer is gonna be just fine.

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Speaker 1: It's a fresh battery to begin with, and the fact

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Speaker 1: that you can replace that battery is a good thing.

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Speaker 1: So David, thanks for the call, appreciate that and get

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Speaker 1: it set up, put it in and uh, I think

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Speaker 1: after a couple of weeks, you'll notice that the computer

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Speaker 1: will let you know when the battery is good, when

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Speaker 1: the battery needs to be charged. But if it's like me,

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Speaker 1: I'm just kind of charging my laptop almost all the time,

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Speaker 1: which I know definitely drains the battery more than you

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Speaker 1: know understanding it. But these these this software has so

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Speaker 1: much software these days, has so much smarts built in

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Speaker 1: that kind of optimizes the battery to begin with.

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Speaker 2: So good question, thanks for calling today. I appreciate it.

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Speaker 1: Triple eight rich one one eight eight eight seven four

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Speaker 1: to two four to one zero one. If you use Google,

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Speaker 1: especially Gmail, you might have noticed a little banner at

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Speaker 1: the top of your Gmail saying enable Enhanced Safe Browsing.

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Speaker 2: What does that mean?

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Speaker 1: Basically, if you turn this on, it's gonna better protect

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Speaker 1: you against phishing emails, malware, dangerous websites. So the difference

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Speaker 1: between turning this on and leaving it.

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Speaker 2: Off is this.

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Speaker 1: If you leave it off, Google checks the links and

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Speaker 1: your emails against a database that's about thirty minutes old.

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Speaker 1: If you turn it on, Google's going to check against

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Speaker 1: a real time database. It does share a little bit

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Speaker 1: more data with Google, but I do think that you

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Speaker 1: probably should turn it on to help protect yourself just

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Speaker 1: a little bit more. All right, Coming up next, Ben

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Speaker 1: par AI Expert's going to give us a primer in

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Speaker 1: all things AI.

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Speaker 2: What do you need to know? What's the newest?

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Speaker 1: What are these keywords out there so you can sound

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Speaker 1: smart when you talk to your friends about AI? Ben

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Speaker 1: par coming up next right here on rich on Tech.

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Speaker 1: Welcome back to rich on Tech. Rich Demiro here hanging

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Speaker 1: out with you talking technology and AI is one of

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Speaker 1: the buzzwords of the tech world right now.

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Speaker 2: I mean it's more than a buzzword. It is everything.

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Speaker 1: And the guy who's following all of the announcements is

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Speaker 1: Ben Parr, author of the AI Analyst newsletter. He posted

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Speaker 1: this great cheat sheet for generative AI. I highly recommend

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Speaker 1: you download it from his website. Ben, thanks so much

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Speaker 1: for joining me today. And Ben's This is actually Ben's

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Speaker 1: second time on the show, so it's he's no stranger

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Speaker 1: to the show. Do we have Ben Ben Kell? Hello,

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Speaker 1: here you go, Hello, what's up? Welcome to the show.

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Speaker 8: Like I said, I thank you for having me on again.

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Speaker 1: Yes, this is actually your second time, and I've got

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Speaker 1: a new feature on the website. By the way, rich

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Speaker 1: on tech dot tv slash guests. If you hear a

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Speaker 1: guest on the show, you can go there and see

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Speaker 1: them and at the not only see all about them

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Speaker 1: and all their links and Twitter and Instagram and Facebook

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Speaker 1: and their website, but you can scroll down below their

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Speaker 1: bio and you can see which episodes they've appeared on. So, Ben,

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Speaker 1: the last time you were on the show was March eighteenth,

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Speaker 1: twenty twenty three, and there's been a lot of changes.

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Speaker 1: Let's first start with let let's start with Facebook. So

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Speaker 1: Meta basically came out with their second version of their

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Speaker 1: AI called Lama two. Can you talk about they're giving

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Speaker 1: this away for free? What does that mean exactly?

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Speaker 9: So the incentives that Meta has for AI are different

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Speaker 9: than the other big tech players. So what Metta is

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Speaker 9: doing is they're offering their AI open source to developers

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Speaker 9: to use, you know, commercially as they wish.

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Speaker 8: And it's a really good system.

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Speaker 9: I haven't dug into every piece of it I've started,

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Speaker 9: but you know it gets close to GPT four, which

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Speaker 9: is the technology of the powers chat GPT.

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Speaker 8: So why does Meta give this away for free?

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Speaker 2: For them?

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Speaker 9: It improves their AI for because they're not their business

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Speaker 9: models not selling this AI to other businesses. Their business

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Speaker 9: model is making it so that whenever you're using Facebook, Messenger,

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Speaker 9: or you're using Thread, or you're using any of the

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Speaker 9: other things that they work better, that more content is made,

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Speaker 9: and so more people using Lama means more people more

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Speaker 9: training for their model, which means when they add more

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Speaker 9: AI to WhatsApp, for example, which they own, it's going

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Speaker 9: to be a lot better. And their plan is just

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Speaker 9: to put AI into everything that they do, and this

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Speaker 9: way for them to improve it is to give it

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Speaker 9: away for free.

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Speaker 1: Now, unlike some of these other ais, this is not

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Speaker 1: something that you can easily just go to, like you know,

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Speaker 1: Lama dot com and try, right, like all the other

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Speaker 1: ones we're hearing about, you can just like go to

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Speaker 1: the website and try. Like a consumer version, this is

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Speaker 1: more on the B to B side, right, I mean

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Speaker 1: anyone can download the I guess the open source of it.

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Speaker 8: Yeah, it's just basically a big code base.

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Speaker 9: You download it if you're a developer, and then you

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Speaker 9: can build something on top of it. So the way

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Speaker 9: you would interact with it as a general consumer will

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Speaker 9: be probably a bunch of applications that you're using or

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Speaker 9: will use will use that technology under it. They might

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Speaker 9: use that plus open AI's GPT four again the same

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Speaker 9: called the owned chat gyptuh.

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Speaker 8: But I expect in the next couple of weeks you're

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Speaker 8: going to.

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Speaker 9: Start to see some interesting use cases for it and

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Speaker 9: some chat applications and others.

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Speaker 1: Now, let's talk about the my favorite chat app right now,

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Speaker 1: my favorite AI assistant. It's called Claude, And this is

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Speaker 1: from a startup name Anthropic, which is actually started by

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Speaker 1: some folks who used to work at open Ai, makers

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Speaker 1: of chat GBT. And I almost don't want to talk

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Speaker 1: about Claude because I actually I'm it's like my best

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Speaker 1: kept secret.

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Speaker 2: I love this AI. Have you played with this? I'm

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Speaker 2: assuming you have.

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Speaker 7: I have.

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Speaker 9: And so for everyone out there, there's you know, chat

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Speaker 9: GIPT is the best known like a what's called an

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Speaker 9: AI assistant at the best way to describe.

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Speaker 8: But they're not the only one.

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Speaker 9: Claude is a new one, and Google has one called

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Speaker 9: Bart and those two have made big strides and improvements

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Speaker 9: in the last couple of months. Claude has won a

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Speaker 9: couple big advantages. One of its biggest is that it

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Speaker 9: has a bigger context window. What that means is that

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Speaker 9: you could post in like half of a novel in

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Speaker 9: there and ask it questions and it would give you answers.

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Speaker 9: It has a much shorter window for chat gpt. Chatchpt

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Speaker 9: actually doubled the window this week so you could put

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Speaker 9: in more content, Like you know, people are wanting to

437
00:22:15,760 --> 00:22:19,560
Speaker 9: put an entire blog posts, entire email sequences, entire books

438
00:22:20,240 --> 00:22:21,240
Speaker 9: and ask questions.

439
00:22:21,640 --> 00:22:23,960
Speaker 8: That's what area where claud is really good.

440
00:22:23,960 --> 00:22:26,959
Speaker 9: And bard Google's one has the all of the ability

441
00:22:27,000 --> 00:22:29,359
Speaker 9: to look at images. You could upload an image and

442
00:22:29,400 --> 00:22:32,080
Speaker 9: it'll give you information on that. This is a feature

443
00:22:32,160 --> 00:22:35,600
Speaker 9: that chat gpt actually should have, but they haven't released

444
00:22:35,600 --> 00:22:38,399
Speaker 9: it publicly yet because of the legal issues around it.

445
00:22:38,440 --> 00:22:41,080
Speaker 9: But what you're seeing now is that everyone is starting

446
00:22:41,119 --> 00:22:44,600
Speaker 9: to catch up because now there's been more time to analyze.

447
00:22:44,800 --> 00:22:48,040
Speaker 9: People have been building on the technology. Anthropics raised billions

448
00:22:48,080 --> 00:22:49,080
Speaker 9: of dollars to do it.

449
00:22:49,720 --> 00:22:51,359
Speaker 2: What are you using the most or are you just

450
00:22:51,480 --> 00:22:52,240
Speaker 2: using all of these?

451
00:22:53,400 --> 00:22:57,240
Speaker 9: I have actually a recommended list that's on my website

452
00:22:57,280 --> 00:23:00,400
Speaker 9: vnpart dot com of about twenty different apps that recommend

453
00:23:00,400 --> 00:23:02,840
Speaker 9: for different things. Cat GPT and mid journey are so

454
00:23:02,960 --> 00:23:05,440
Speaker 9: for sure my top two, but I am definitely trying

455
00:23:05,440 --> 00:23:08,680
Speaker 9: out claud More, Barred More, and then it just sort

456
00:23:08,680 --> 00:23:11,480
Speaker 9: of depends. So like advice for everyone out there, you know,

457
00:23:11,520 --> 00:23:14,399
Speaker 9: you want to have an AI tool specifically suited to

458
00:23:15,080 --> 00:23:16,560
Speaker 9: you know your needs. I kind of think of it

459
00:23:16,600 --> 00:23:19,720
Speaker 9: as like hiring an AI co worker, like do I

460
00:23:19,720 --> 00:23:23,359
Speaker 9: need a videographer? Do I need a transcriber? Do I

461
00:23:23,440 --> 00:23:26,560
Speaker 9: need a language assistant? When you have that, it gets

462
00:23:26,640 --> 00:23:28,640
Speaker 9: much easier to pick out an AI tool that can

463
00:23:28,640 --> 00:23:30,520
Speaker 9: help you that's specialized in that area.

464
00:23:30,960 --> 00:23:33,680
Speaker 1: Okay, So let's talk about this cheat sheet for generative

465
00:23:33,720 --> 00:23:35,639
Speaker 1: AI that you put out, which I just love some

466
00:23:35,680 --> 00:23:38,639
Speaker 1: of these terms. So you've got the terms that you

467
00:23:38,680 --> 00:23:42,960
Speaker 1: need to know, key terms, key technologies, key companies, the

468
00:23:43,040 --> 00:23:46,679
Speaker 1: people to know, the key resources, recommended tools and I'm

469
00:23:46,720 --> 00:23:49,120
Speaker 1: guessing some of those are on your website as well.

470
00:23:49,320 --> 00:23:52,080
Speaker 1: And then recommended content so people to follow, people to

471
00:23:52,160 --> 00:23:56,120
Speaker 1: follow on TikTok, YouTube, Twitter, the newsletters you should get,

472
00:23:56,119 --> 00:24:00,000
Speaker 1: the podcast to listen to. I mean, AI has really

473
00:24:00,400 --> 00:24:04,600
Speaker 1: come up fast, And do we know anything about the future,

474
00:24:04,600 --> 00:24:07,440
Speaker 1: like what this is going to do to everything? Or

475
00:24:07,480 --> 00:24:08,920
Speaker 1: are we still kind of figuring that out?

476
00:24:10,440 --> 00:24:13,359
Speaker 9: We are still in the really early innings of this

477
00:24:13,480 --> 00:24:16,359
Speaker 9: AI revolution. I always want to I always tell people

478
00:24:16,960 --> 00:24:20,600
Speaker 9: this technology today is the worst it will ever be

479
00:24:20,680 --> 00:24:23,320
Speaker 9: in human history. And think about six months ago, you

480
00:24:23,320 --> 00:24:25,439
Speaker 9: could not just have a blog post suddenly written up.

481
00:24:25,480 --> 00:24:28,880
Speaker 9: You didn't have the capability to create hundreds of images

482
00:24:28,920 --> 00:24:30,000
Speaker 9: in the matter of minutes.

483
00:24:30,160 --> 00:24:32,480
Speaker 8: Now you have those things. Are they perfect?

484
00:24:32,520 --> 00:24:32,560
Speaker 4: No?

485
00:24:32,920 --> 00:24:36,520
Speaker 8: Are they really good at what they do? Shockingly yes?

486
00:24:36,840 --> 00:24:40,720
Speaker 9: But the next couple of years, there's thousands of millions

487
00:24:40,760 --> 00:24:44,399
Speaker 9: of developers working on amazing tools. These models are getting better.

488
00:24:44,640 --> 00:24:50,000
Speaker 9: But more importantly than that, there are researchers and scientists

489
00:24:50,080 --> 00:24:53,320
Speaker 9: working on new versions of AI. The AI that's hot

490
00:24:53,359 --> 00:24:55,560
Speaker 9: this year is called generative AI. But I've been hearing

491
00:24:55,560 --> 00:24:58,960
Speaker 9: about other forms of AI that other researchers are diving into,

492
00:24:59,480 --> 00:25:01,840
Speaker 9: and there's gonna be some super cool things that will

493
00:25:01,880 --> 00:25:03,720
Speaker 9: come out over the next couple of years.

494
00:25:04,040 --> 00:25:09,399
Speaker 8: Now that AI has gone deep into the public consciousness.

495
00:25:09,640 --> 00:25:11,960
Speaker 1: So I always ask people when I talk about AI,

496
00:25:12,160 --> 00:25:15,040
Speaker 1: like how much should we be using these like and

497
00:25:15,040 --> 00:25:17,480
Speaker 1: should we feel guilty for Like I'm using them in

498
00:25:17,520 --> 00:25:19,800
Speaker 1: a lot of ways, like summarize things and to kind

499
00:25:19,800 --> 00:25:22,560
Speaker 1: of like research and look things up and kind of

500
00:25:22,600 --> 00:25:25,439
Speaker 1: come up with answers. I mean, should we feel guilty

501
00:25:25,480 --> 00:25:27,159
Speaker 1: about all of this? I mean it feels like I

502
00:25:27,200 --> 00:25:29,400
Speaker 1: have an assistant.

503
00:25:29,200 --> 00:25:31,080
Speaker 9: One should I like to think of it as like

504
00:25:31,119 --> 00:25:34,120
Speaker 9: you shouldn't feel guilty if you feel guilt ay using

505
00:25:34,160 --> 00:25:37,800
Speaker 9: a calculator, that's like a whole like different can of worms,

506
00:25:38,080 --> 00:25:39,320
Speaker 9: Like you should not feel guilty.

507
00:25:39,359 --> 00:25:39,960
Speaker 2: It is like that.

508
00:25:40,280 --> 00:25:43,000
Speaker 9: It is a It's not some sentient being, to be

509
00:25:43,119 --> 00:25:44,920
Speaker 9: very clear, that's years and years away.

510
00:25:44,920 --> 00:25:46,880
Speaker 8: Despite all the hype, this is.

511
00:25:46,920 --> 00:25:50,000
Speaker 9: A really really useful tool that the new generation is

512
00:25:50,040 --> 00:25:53,280
Speaker 9: especially Gen Z and like the upcoming generation, are using

513
00:25:53,720 --> 00:25:56,439
Speaker 9: in everyday life. And if you're not embracing and like

514
00:25:56,520 --> 00:26:00,440
Speaker 9: learning how to use this in daily then long term

515
00:26:00,440 --> 00:26:03,399
Speaker 9: you're gonna be left behind. And that's just it's just

516
00:26:03,440 --> 00:26:05,520
Speaker 9: a core set of tools that everyone will be using.

517
00:26:05,680 --> 00:26:07,920
Speaker 9: People are using this to help them write emails, to

518
00:26:07,960 --> 00:26:11,159
Speaker 9: do summaries. I use it to brainstorm. I use it

519
00:26:11,200 --> 00:26:13,600
Speaker 9: to come up with answers to lots of questions. I

520
00:26:13,720 --> 00:26:16,520
Speaker 9: use it to rapidly speed up the first version of

521
00:26:16,560 --> 00:26:21,200
Speaker 9: my presentations. And if you're not doing those things, you're

522
00:26:21,240 --> 00:26:24,240
Speaker 9: gonna not you're gonna be left behind. And so it's

523
00:26:24,240 --> 00:26:26,199
Speaker 9: not a matter like guilty or not guilty. It's just

524
00:26:26,400 --> 00:26:29,800
Speaker 9: this is where things are going. This technology is already

525
00:26:29,880 --> 00:26:33,600
Speaker 9: becoming mainstream, you know, for your career and your future.

526
00:26:34,040 --> 00:26:35,760
Speaker 9: I would learn these tools, and I would at the

527
00:26:35,760 --> 00:26:38,359
Speaker 9: minimum just get into the habit of talking to something

528
00:26:38,359 --> 00:26:40,959
Speaker 9: like chatchipt every day, even if it's just a brainstorm,

529
00:26:41,119 --> 00:26:42,280
Speaker 9: just to build the habit.

530
00:26:42,640 --> 00:26:45,800
Speaker 1: And explain this idea of hallucination because we hear this,

531
00:26:46,000 --> 00:26:48,960
Speaker 1: these things are not perfect. So good example, my dad

532
00:26:49,040 --> 00:26:52,480
Speaker 1: was planning a road trip and he asks chatchybt for

533
00:26:52,800 --> 00:26:55,000
Speaker 1: you know, I want to drive this many hours a day,

534
00:26:55,240 --> 00:26:57,720
Speaker 1: this many miles, not more than this many miles, and

535
00:26:57,760 --> 00:27:00,040
Speaker 1: it wrote out in itinerary. But it was wrong. I

536
00:27:00,080 --> 00:27:01,959
Speaker 1: mean it got the first leg wrong. It was like

537
00:27:02,359 --> 00:27:04,600
Speaker 1: the it said it was two hundred and fifty miles,

538
00:27:04,600 --> 00:27:06,680
Speaker 1: but it was really like four hundred miles he was driving.

539
00:27:06,880 --> 00:27:09,600
Speaker 1: So explain the idea that these things are not perfect.

540
00:27:09,680 --> 00:27:11,800
Speaker 1: And the what a hallucination is.

541
00:27:12,960 --> 00:27:16,240
Speaker 9: So a hallucination is, you know, very simply when an

542
00:27:16,320 --> 00:27:20,959
Speaker 9: AI confidently says something that is wrong. And so the

543
00:27:21,000 --> 00:27:23,600
Speaker 9: AI is not like reasoning like oh I'm going to

544
00:27:23,640 --> 00:27:29,480
Speaker 9: go and measure the distance between Albuquerque and San Francisco.

545
00:27:30,000 --> 00:27:33,399
Speaker 9: It's just using its database to predict what numbers and

546
00:27:33,480 --> 00:27:36,560
Speaker 9: words most likely should appear in a sequence. It's a

547
00:27:36,600 --> 00:27:40,840
Speaker 9: predictive algorithm. Therefore, it doesn't actually know the distance to anything.

548
00:27:40,880 --> 00:27:43,560
Speaker 9: It's just predicting what most people would say, and if

549
00:27:43,560 --> 00:27:46,280
Speaker 9: it hasn't seen it before, it's going to predict new

550
00:27:46,359 --> 00:27:50,520
Speaker 9: numbers and often sometimes they can be wrong. Now, hallucinations

551
00:27:50,520 --> 00:27:54,040
Speaker 9: happen a lot less often, and for your most common questions,

552
00:27:54,480 --> 00:27:57,680
Speaker 9: it's going to generally be right, like most of the time,

553
00:27:57,840 --> 00:28:00,119
Speaker 9: nine out of ten, it's going to be right. But

554
00:28:00,200 --> 00:28:03,080
Speaker 9: always double check the work you know, or especially if

555
00:28:03,080 --> 00:28:04,240
Speaker 9: it's a really important thing.

556
00:28:04,920 --> 00:28:07,639
Speaker 8: That hallucinations are just a part of AI.

557
00:28:07,800 --> 00:28:11,760
Speaker 9: It's also honestly like a fascinating phrase that we use

558
00:28:11,800 --> 00:28:13,720
Speaker 9: to describe when an AI. It's just straight up when

559
00:28:13,720 --> 00:28:17,680
Speaker 9: an AI tell you incorrect information. So just always double

560
00:28:17,760 --> 00:28:20,320
Speaker 9: check and AI's work when you ask you a question.

561
00:28:21,119 --> 00:28:25,000
Speaker 1: All right, Ben Parr AI Analyst Newsletter. Definitely sign up

562
00:28:25,000 --> 00:28:28,560
Speaker 1: if you're interested in this and download his cheat sheet

563
00:28:28,640 --> 00:28:33,080
Speaker 1: for generative AI. The website benpar P a r r

564
00:28:33,280 --> 00:28:36,720
Speaker 1: dot com also linked up online rich on tech dot

565
00:28:36,800 --> 00:28:40,520
Speaker 1: tv slash guests. Ben, thanks so much for joining me today,

566
00:28:41,320 --> 00:28:42,320
Speaker 1: Wild World of AI.

567
00:28:43,480 --> 00:28:46,200
Speaker 9: It was thank you for having me. Hopefully next I

568
00:28:46,240 --> 00:28:48,240
Speaker 9: will be me next time and not an AI talking.

569
00:28:48,880 --> 00:28:51,560
Speaker 1: Let's hope that it doesn't get that far, all right?

570
00:28:51,680 --> 00:28:56,680
Speaker 1: Coming up next, prices going up on two streaming services.

571
00:28:56,720 --> 00:28:59,360
Speaker 2: You might subscribe to one of these or both.

572
00:29:00,160 --> 00:29:02,600
Speaker 1: We'll tell you about that, plus uh more of your

573
00:29:02,640 --> 00:29:05,440
Speaker 1: calls at Triple eight Rich one oh one phone number

574
00:29:05,480 --> 00:29:09,200
Speaker 1: to call eight eight eight seven four to two four

575
00:29:09,240 --> 00:29:13,640
Speaker 1: to one zero one. You are listening to rich on Tech.

576
00:29:22,160 --> 00:29:24,960
Speaker 1: Welcome back to rich on Tech. Rich DeMuro here hanging

577
00:29:25,000 --> 00:29:30,120
Speaker 1: out with you, talking technology. You know we are going

578
00:29:30,160 --> 00:29:33,320
Speaker 1: to see Taylor. Oh yeah, we're one of them. So

579
00:29:33,360 --> 00:29:37,480
Speaker 1: our tickets, my I'm laughing. My wife, you know, she

580
00:29:38,440 --> 00:29:41,080
Speaker 1: got the tickets. She was one of the people who

581
00:29:41,280 --> 00:29:43,400
Speaker 1: had to deal with the whole ticket Master system. But

582
00:29:43,440 --> 00:29:46,479
Speaker 1: she did score two tickets and at the regular prices,

583
00:29:46,520 --> 00:29:48,240
Speaker 1: which we're still expensive, but.

584
00:29:48,320 --> 00:29:50,080
Speaker 2: Now I'm not kidding.

585
00:29:50,080 --> 00:29:53,360
Speaker 1: Our seats are going for like three thousand dollars each

586
00:29:53,400 --> 00:29:55,840
Speaker 1: ticket or maybe for two tickets, I don't know. And

587
00:29:55,880 --> 00:29:58,680
Speaker 1: so it's become this conversation of do we go to

588
00:29:58,720 --> 00:30:01,360
Speaker 1: the concert or do we just cash on this concert?

589
00:30:02,560 --> 00:30:04,240
Speaker 1: I think we have to go We've been talking about

590
00:30:04,240 --> 00:30:07,360
Speaker 1: it for a long time. Rich on tech dot tv

591
00:30:07,640 --> 00:30:11,600
Speaker 1: is the website to go to. I've got it fully redesigned,

592
00:30:11,720 --> 00:30:14,760
Speaker 1: much easier to follow the show. See the different episodes,

593
00:30:15,120 --> 00:30:18,560
Speaker 1: subscribe to the podcast, learn more about the guests, see

594
00:30:18,600 --> 00:30:20,800
Speaker 1: the products that I recommend. If you scroll all the

595
00:30:20,800 --> 00:30:22,320
Speaker 1: way to the bottom, you'll see a little link that

596
00:30:22,360 --> 00:30:26,760
Speaker 1: says shop newsletters on there, everything my TV segments. It's

597
00:30:26,800 --> 00:30:29,200
Speaker 1: really really a great place to go rich on tech

598
00:30:29,440 --> 00:30:31,560
Speaker 1: dot tv. And if you want to call me here,

599
00:30:32,040 --> 00:30:34,800
Speaker 1: it's triple eight Rich one oh one. That's eight eight

600
00:30:34,960 --> 00:30:38,360
Speaker 1: eight seven four to two four to one zero one.

601
00:30:38,400 --> 00:30:42,040
Speaker 1: That's what Jeff and Diamondbar did. Jeff, Welcome to the show.

602
00:30:43,520 --> 00:30:47,240
Speaker 10: Yes, thanks so much for taking my call. Reason I'm

603
00:30:47,280 --> 00:30:51,560
Speaker 10: calling is I had an iPhone eleven, just upgraded it

604
00:30:51,560 --> 00:30:55,320
Speaker 10: to a fourteen, but had problems with the iPhone eleven,

605
00:30:55,760 --> 00:30:59,840
Speaker 10: which I thought would be ultimately solved by upgrading to

606
00:30:59,880 --> 00:31:05,240
Speaker 10: the iPhone fourteen, and this one intermittent problem is reappearing

607
00:31:05,280 --> 00:31:08,160
Speaker 10: on the fourteen. So what it is is I go

608
00:31:08,280 --> 00:31:15,000
Speaker 10: into my email app, the iOS email app, and it

609
00:31:15,040 --> 00:31:18,680
Speaker 10: seems to probably be Yahoo only, but I'm not sure.

610
00:31:19,040 --> 00:31:21,840
Speaker 10: When I look at the inbox, I'll see messages there,

611
00:31:22,600 --> 00:31:25,719
Speaker 10: press on a message and it will be absolutely blank

612
00:31:25,800 --> 00:31:29,480
Speaker 10: and it's not just loading. Many times I go into

613
00:31:29,520 --> 00:31:32,440
Speaker 10: the inbox and maybe all messages or blanket, can't even

614
00:31:32,480 --> 00:31:36,000
Speaker 10: see anything. So the simple solution, part of the time

615
00:31:36,160 --> 00:31:40,080
Speaker 10: is to kill the app, restarted, go back in. But

616
00:31:40,120 --> 00:31:44,200
Speaker 10: the things I tried on the iPhone eleven were took

617
00:31:44,240 --> 00:31:47,360
Speaker 10: it down the Apple Store and with their guidance, you know,

618
00:31:47,680 --> 00:31:54,160
Speaker 10: reset the network settings, uninstalled the email account, you know,

619
00:31:54,320 --> 00:31:56,640
Speaker 10: user name and password and all that, reset it up,

620
00:31:57,440 --> 00:31:59,160
Speaker 10: did a variety of I think, make sure there no

621
00:31:59,240 --> 00:32:03,600
Speaker 10: VPN on and it's intermittent, so you know, when it

622
00:32:03,640 --> 00:32:08,200
Speaker 10: got through the iPhone eleven, graded it to the iPhone fourteen,

623
00:32:09,000 --> 00:32:12,560
Speaker 10: lo and behold that same same thing. Mystery things coming back.

624
00:32:12,920 --> 00:32:15,640
Speaker 1: So here's the deal, Jeff, I am getting so many

625
00:32:16,720 --> 00:32:20,880
Speaker 1: questions about Yahoo email problems. I'm ready to tell people

626
00:32:20,880 --> 00:32:24,000
Speaker 1: to scrap Yahoo email. And I've got an email into

627
00:32:24,080 --> 00:32:26,160
Speaker 1: Yahoo to get someone on the show to talk about

628
00:32:26,160 --> 00:32:29,560
Speaker 1: what the changes have been behind the scenes, what's going on.

629
00:32:30,240 --> 00:32:32,840
Speaker 1: It just seems like there are so many issues with

630
00:32:33,080 --> 00:32:37,040
Speaker 1: accessing email through this service, and I don't understand why.

631
00:32:37,520 --> 00:32:41,400
Speaker 1: So here's my recommendation to you. Number one, go ahead

632
00:32:41,480 --> 00:32:45,400
Speaker 1: and delete the Yahoo email off of your phone and

633
00:32:45,520 --> 00:32:48,880
Speaker 1: set it up again. Maybe when you brought the settings

634
00:32:48,880 --> 00:32:51,840
Speaker 1: over from your old phone, it just didn't like whatever

635
00:32:51,880 --> 00:32:54,120
Speaker 1: the old settings were, and that's what's causing the problems

636
00:32:54,120 --> 00:32:56,680
Speaker 1: on the news setting. So that's the number one thing

637
00:32:56,720 --> 00:33:00,720
Speaker 1: I would do now, I personally would not use If

638
00:33:00,760 --> 00:33:04,000
Speaker 1: you're getting still getting issues, I would delete again and

639
00:33:04,040 --> 00:33:07,520
Speaker 1: I would just download the Yahoo app, the Yahoo Email

640
00:33:07,560 --> 00:33:09,880
Speaker 1: app for iOS, and then I would use that to

641
00:33:09,960 --> 00:33:13,120
Speaker 1: access my email. That's going to give you the best

642
00:33:13,680 --> 00:33:16,320
Speaker 1: case scenario because you're going to get all the features

643
00:33:16,320 --> 00:33:19,120
Speaker 1: that Yahoo builds into their email system. You're going to

644
00:33:19,200 --> 00:33:22,320
Speaker 1: get those available to you. So that means you can

645
00:33:22,360 --> 00:33:26,160
Speaker 1: manage your folders, you can see your account info, you

646
00:33:26,200 --> 00:33:28,719
Speaker 1: can add you know, different accounts to send them receive emails.

647
00:33:28,760 --> 00:33:30,239
Speaker 1: But it's just going to make life a whole lot

648
00:33:30,280 --> 00:33:33,560
Speaker 1: easier because you're using their dedicated app. I use Gmail,

649
00:33:33,760 --> 00:33:36,720
Speaker 1: and I use the dedicated app. It's not, as you know,

650
00:33:36,760 --> 00:33:38,960
Speaker 1: it's not as pretty as the app that comes with

651
00:33:39,040 --> 00:33:41,920
Speaker 1: the iPhone, the Mail app, but it just it just

652
00:33:41,960 --> 00:33:44,880
Speaker 1: works better because I get all the features and functionality

653
00:33:44,880 --> 00:33:48,040
Speaker 1: built into Gmail. So that's what I would recommend doing.

654
00:33:48,360 --> 00:33:51,600
Speaker 1: If you don't want to use Yahoo's own app, then

655
00:33:51,640 --> 00:33:54,160
Speaker 1: I would use a third party app, maybe check out

656
00:33:54,160 --> 00:33:56,920
Speaker 1: something like Outlook. A lot of people like an app

657
00:33:56,960 --> 00:33:59,720
Speaker 1: called spark Mail. You can check out that. But I

658
00:33:59,720 --> 00:34:03,680
Speaker 1: would just ditch the Yahoo on the mail app if

659
00:34:03,720 --> 00:34:06,720
Speaker 1: it continues to give you problems. I know that there's

660
00:34:06,840 --> 00:34:10,400
Speaker 1: a paid portion of the Yahoo email some people have that.

661
00:34:10,440 --> 00:34:12,520
Speaker 1: I mean, it's just it seems like there's a lot

662
00:34:12,560 --> 00:34:14,560
Speaker 1: of issues with this. I'm getting a ton of emails

663
00:34:14,560 --> 00:34:17,680
Speaker 1: about it, and so it just seems like it's just

664
00:34:17,719 --> 00:34:20,120
Speaker 1: not playing very nice for some reason. I don't know why.

665
00:34:20,480 --> 00:34:22,319
Speaker 1: If you go in, I'm gonna check real quick if

666
00:34:22,360 --> 00:34:25,520
Speaker 1: you go into your settings on the iPhone, I'm curious

667
00:34:25,560 --> 00:34:29,120
Speaker 1: when you go to set up a mail, is Yahoo

668
00:34:29,120 --> 00:34:33,160
Speaker 1: one of the automatic accounts? So if I do add account, yeah,

669
00:34:33,239 --> 00:34:37,080
Speaker 1: Yahoo's right there. They do support an automatic login. So

670
00:34:37,160 --> 00:34:39,600
Speaker 1: I would just delete it, sign in and see if

671
00:34:39,600 --> 00:34:45,040
Speaker 1: that brings back the uh, the better functionality, Jeff, because

672
00:34:45,080 --> 00:34:47,440
Speaker 1: I'm just hearing too much about this, and as an

673
00:34:47,480 --> 00:34:50,320
Speaker 1: iPhone fourteen, you're living in the modern world. Your email

674
00:34:50,400 --> 00:34:52,640
Speaker 1: should be working just fine. Thanks for the call today.

675
00:34:52,640 --> 00:34:55,200
Speaker 1: Appreciate it. If you want to call in, it's triple

676
00:34:55,239 --> 00:34:58,040
Speaker 1: eight rich one oh one eight eight eight seven four

677
00:34:58,120 --> 00:35:02,520
Speaker 1: to two four to one zero one. Prices going up

678
00:35:02,600 --> 00:35:06,360
Speaker 1: on two popular well, I guess two streaming services. I

679
00:35:06,360 --> 00:35:08,799
Speaker 1: don't know if they're the most popular out there. But

680
00:35:08,920 --> 00:35:13,000
Speaker 1: let's talk Peacock first. This is NBC's streaming service. It's

681
00:35:13,040 --> 00:35:17,560
Speaker 1: going up by a dollar a month, so effective August seventeenth,

682
00:35:17,840 --> 00:35:21,440
Speaker 1: for existing customers, it's happening right now. For new customers,

683
00:35:21,880 --> 00:35:24,400
Speaker 1: Premium plan going up from five bucks a month to

684
00:35:24,440 --> 00:35:27,680
Speaker 1: six bucks a month, and if you have the Premium

685
00:35:27,719 --> 00:35:30,359
Speaker 1: Plus plan that's going from ten to twelve dollars a month.

686
00:35:30,800 --> 00:35:33,440
Speaker 1: The annual price is also going up from fifty to

687
00:35:33,480 --> 00:35:36,920
Speaker 1: sixty a year, or ninety nine one hundred a year

688
00:35:37,000 --> 00:35:39,359
Speaker 1: to one hundred and twenty. So basically Peacock's going up.

689
00:35:39,520 --> 00:35:41,840
Speaker 1: A lot of people are on a very inexpensive Peacock

690
00:35:41,880 --> 00:35:43,440
Speaker 1: plan for the year. They're gonna have to figure out

691
00:35:43,440 --> 00:35:46,560
Speaker 1: if they want to continue. Then Google raising the price

692
00:35:46,560 --> 00:35:49,719
Speaker 1: of YouTube Premium. Yes, some people, including myself, do pay

693
00:35:49,800 --> 00:35:52,600
Speaker 1: for YouTube premium to get rid of the ads. That's

694
00:35:52,640 --> 00:35:56,080
Speaker 1: increasing by two dollars a month, so used to be twelve.

695
00:35:56,120 --> 00:35:59,919
Speaker 1: Now it's fourteen. If you are subscribing from the iOS app,

696
00:36:00,000 --> 00:36:03,160
Speaker 1: which I highly recommend you do not do, you're gonna

697
00:36:03,160 --> 00:36:06,480
Speaker 1: pay nineteen dollars a month. One thing to know, if

698
00:36:06,520 --> 00:36:09,719
Speaker 1: you're subscribing to any service through the iOS app, it

699
00:36:09,760 --> 00:36:12,440
Speaker 1: may be cheaper to go to that service's website and

700
00:36:12,480 --> 00:36:13,480
Speaker 1: subscribe through there.

701
00:36:14,360 --> 00:36:15,280
Speaker 2: My name is rich Dumiro.

702
00:36:15,360 --> 00:36:17,239
Speaker 1: You are listening to rich on Tech. More of a

703
00:36:17,320 --> 00:36:26,520
Speaker 1: show coming up right after this. Welcome back to rich

704
00:36:26,600 --> 00:36:29,240
Speaker 1: on Tech. This is the show where we talk about

705
00:36:29,320 --> 00:36:32,680
Speaker 1: the tech stuff I think you should know about. It's

706
00:36:32,719 --> 00:36:36,319
Speaker 1: also the place where I answer your questions about technology.

707
00:36:36,840 --> 00:36:39,719
Speaker 1: My name is Rich Dmiro. Welcome to the show. Phone

708
00:36:39,760 --> 00:36:42,839
Speaker 1: lines are open at triple eight Rich one oh one.

709
00:36:42,920 --> 00:36:46,680
Speaker 1: That's eight eight eight seven four to two, four to

710
00:36:46,719 --> 00:36:50,080
Speaker 1: one zero one. Still to come on this week's show,

711
00:36:50,600 --> 00:36:54,160
Speaker 1: We've got Kyle Young, VP of Nothing. He's going to

712
00:36:54,280 --> 00:36:56,480
Speaker 1: join to talk about one of my favorite Android phones

713
00:36:56,480 --> 00:36:59,600
Speaker 1: of the year, the Nothing Phone. Two later, we've got

714
00:36:59,640 --> 00:37:02,960
Speaker 1: travel expert Johnny Jet He's gonna explain the high tech

715
00:37:03,000 --> 00:37:06,120
Speaker 1: travel scam you need to be aware of. Plus I've

716
00:37:06,160 --> 00:37:10,520
Speaker 1: got more stories including Hyundai and Kia models that need

717
00:37:10,760 --> 00:37:13,399
Speaker 1: a software fixed. I'll tell you about that. But let's

718
00:37:13,400 --> 00:37:16,800
Speaker 1: head to the phones. Let's go to Aaron in Texas. Aaron,

719
00:37:16,800 --> 00:37:17,560
Speaker 1: you're on with Rich?

720
00:37:18,520 --> 00:37:23,080
Speaker 4: I yes, recently, I'll pop up him on my computer

721
00:37:23,120 --> 00:37:26,439
Speaker 4: with you know, a virus took over the computer and

722
00:37:26,480 --> 00:37:29,000
Speaker 4: I said, call this number, which was a Microsoft number.

723
00:37:29,040 --> 00:37:32,480
Speaker 4: So I called him and I gave them access to

724
00:37:32,560 --> 00:37:36,120
Speaker 4: my computer. Oh no, yeah, it was a scam.

725
00:37:36,960 --> 00:37:39,040
Speaker 2: You didn't pay him anything, did you?

726
00:37:39,040 --> 00:37:39,200
Speaker 7: No?

727
00:37:39,239 --> 00:37:39,560
Speaker 4: I did.

728
00:37:39,760 --> 00:37:40,560
Speaker 2: Okay, that's good.

729
00:37:41,440 --> 00:37:42,120
Speaker 7: Yeah.

730
00:37:42,360 --> 00:37:45,040
Speaker 4: So I turned it off and I contact my bank

731
00:37:45,080 --> 00:37:46,800
Speaker 4: and I changed all my accounts.

732
00:37:46,360 --> 00:37:46,920
Speaker 3: And stuff like that.

733
00:37:48,400 --> 00:37:53,160
Speaker 4: Uh, pose all my credit clause and I turned back

734
00:37:53,200 --> 00:37:57,480
Speaker 4: on my computer. It's been awful about two weeks.

735
00:37:59,280 --> 00:38:01,160
Speaker 2: Can you turn your computer back on? Is that what

736
00:38:01,160 --> 00:38:01,680
Speaker 2: you're asking?

737
00:38:02,520 --> 00:38:03,000
Speaker 4: Yeah?

738
00:38:03,080 --> 00:38:05,000
Speaker 2: Well okay, so what tell me?

739
00:38:05,080 --> 00:38:06,799
Speaker 1: Explain to me how this happened. You called, so you

740
00:38:06,840 --> 00:38:09,279
Speaker 1: got to pop up. You called the phone number. This

741
00:38:09,360 --> 00:38:11,400
Speaker 1: is very common, by the way, So don't you know

742
00:38:11,480 --> 00:38:14,040
Speaker 1: and believe me. I know, I know you're probably feeling

743
00:38:14,120 --> 00:38:16,600
Speaker 1: like you really got taken here, and I get it,

744
00:38:16,640 --> 00:38:20,600
Speaker 1: and I totally understand. But these scam artists really, really

745
00:38:21,160 --> 00:38:24,520
Speaker 1: they prey upon people's good nature, which is oh, there's

746
00:38:24,560 --> 00:38:26,839
Speaker 1: a problem. Call this number here, We're here to help.

747
00:38:27,360 --> 00:38:33,000
Speaker 1: So when did you realize that this was a scam?

748
00:38:33,160 --> 00:38:37,520
Speaker 4: After I contacted my bank and the person that came on,

749
00:38:38,760 --> 00:38:43,839
Speaker 4: he didn't He sounded like a male imitating a female.

750
00:38:44,120 --> 00:38:46,920
Speaker 4: And I asked to talk to a supervisor and he

751
00:38:46,960 --> 00:38:50,360
Speaker 4: would not. I sent me over. You know, he's saying

752
00:38:50,360 --> 00:38:53,960
Speaker 4: that he was a supervisor and this is legit. And

753
00:38:55,840 --> 00:38:57,920
Speaker 4: I'm looking at my computer screen and it did bring

754
00:38:58,000 --> 00:38:59,520
Speaker 4: up the information on my account.

755
00:39:00,000 --> 00:39:02,680
Speaker 2: So they actually logged into your account.

756
00:39:03,120 --> 00:39:04,840
Speaker 4: They actually logged into my account.

757
00:39:04,880 --> 00:39:05,280
Speaker 2: Oh wow?

758
00:39:05,480 --> 00:39:08,360
Speaker 1: And so okay, So what were they trying to do

759
00:39:08,600 --> 00:39:11,000
Speaker 1: trying to transfer money from your account to their account?

760
00:39:11,000 --> 00:39:11,480
Speaker 2: I'm guessing.

761
00:39:12,280 --> 00:39:15,759
Speaker 4: Well, I was going to order a software and they

762
00:39:16,000 --> 00:39:19,840
Speaker 4: they said they put six thousand dollars more into my account.

763
00:39:21,440 --> 00:39:24,920
Speaker 4: I had an extras zero and so they wanted me to,

764
00:39:25,160 --> 00:39:27,120
Speaker 4: you know, the reverse the fund back to them.

765
00:39:27,280 --> 00:39:29,760
Speaker 2: Oh wow, oh man.

766
00:39:30,600 --> 00:39:33,759
Speaker 4: Yeah, so you know. So, and what they did was

767
00:39:34,360 --> 00:39:37,040
Speaker 4: they called my bank. I didn't since they called them.

768
00:39:37,320 --> 00:39:40,799
Speaker 4: They called them over over their phone, and so I'm

769
00:39:40,840 --> 00:39:41,799
Speaker 4: thinking of talking to my.

770
00:39:41,760 --> 00:39:44,640
Speaker 3: Bank, but I wasn't, oh man.

771
00:39:44,760 --> 00:39:47,759
Speaker 4: But but I got and I was on the line

772
00:39:47,760 --> 00:39:50,439
Speaker 4: for about an hour but you know, and they kept

773
00:39:50,440 --> 00:39:52,879
Speaker 4: trying to get me to you know, transfer the front

774
00:39:52,960 --> 00:39:55,160
Speaker 4: and I said, no, I'm not going to transfer the

775
00:39:55,160 --> 00:39:59,239
Speaker 4: fund because they did it twice, you know, you know,

776
00:39:59,560 --> 00:40:02,200
Speaker 4: the second time I got the same person, and I

777
00:40:02,320 --> 00:40:05,319
Speaker 4: really got suspister because I knew it was a male

778
00:40:05,520 --> 00:40:09,080
Speaker 4: imitating a seine though a high pid void, and so

779
00:40:09,600 --> 00:40:13,000
Speaker 4: he wouldn't, you know, answer me over to the supervisor.

780
00:40:13,080 --> 00:40:16,880
Speaker 4: So I just hung up, and then I physically called

781
00:40:16,920 --> 00:40:19,600
Speaker 4: my bank on my phone and they told me it

782
00:40:19,640 --> 00:40:20,480
Speaker 4: was a scam.

783
00:40:20,440 --> 00:40:22,840
Speaker 1: Because they were like, because you were explaining the situation,

784
00:40:23,520 --> 00:40:26,160
Speaker 1: and they were then they their red flags went up, saying, well,

785
00:40:26,160 --> 00:40:28,319
Speaker 1: hold on, hold on, this is we hear this all

786
00:40:28,360 --> 00:40:32,640
Speaker 1: the time, yep. And so where did you leave it?

787
00:40:32,800 --> 00:40:35,080
Speaker 1: You had this, They installed this software on your computer.

788
00:40:35,200 --> 00:40:37,480
Speaker 1: They made you go to a website, download software, then

789
00:40:37,520 --> 00:40:40,120
Speaker 1: connect to some sort of IP address. I'm guessing right,

790
00:40:41,080 --> 00:40:43,920
Speaker 1: that's correct, okay, And then you did all that stuff.

791
00:40:44,480 --> 00:40:46,480
Speaker 1: You got connected with the bank. They said they were

792
00:40:46,520 --> 00:40:48,640
Speaker 1: gonna you know, they put in extra money by accident.

793
00:40:48,680 --> 00:40:50,640
Speaker 1: They wanted you to refund it. That's where the scam

794
00:40:50,680 --> 00:40:52,799
Speaker 1: comes in, where they you know, they say they put

795
00:40:52,840 --> 00:40:54,520
Speaker 1: in they were supposed to take out this, they put

796
00:40:54,520 --> 00:40:58,120
Speaker 1: in more or whatever. When you turned off your computer,

797
00:40:58,560 --> 00:41:00,840
Speaker 1: how did you how was the software or was the

798
00:41:00,920 --> 00:41:02,759
Speaker 1: software disconnected at that point?

799
00:41:03,440 --> 00:41:03,600
Speaker 7: Oh?

800
00:41:03,680 --> 00:41:07,000
Speaker 4: Yes, it was okay because they want to. It was

801
00:41:07,080 --> 00:41:10,760
Speaker 4: like a link, you know, take over mycomputer dot com.

802
00:41:11,400 --> 00:41:16,400
Speaker 4: And the person who I was talking to he sounded foreign.

803
00:41:16,480 --> 00:41:18,640
Speaker 4: He sounded on a you know, you know, like you

804
00:41:18,719 --> 00:41:24,360
Speaker 4: put Pakistan or Angia, which is okay because that people

805
00:41:24,360 --> 00:41:25,400
Speaker 4: have taken on my computer.

806
00:41:26,200 --> 00:41:29,080
Speaker 1: Well right, and then and this is where this is

807
00:41:29,120 --> 00:41:31,959
Speaker 1: where the good nature comes in, where they pray.

808
00:41:32,120 --> 00:41:33,239
Speaker 2: It's social engineering.

809
00:41:33,320 --> 00:41:36,480
Speaker 1: So if you if you work at at a company,

810
00:41:36,880 --> 00:41:39,120
Speaker 1: you may call your IT T support and they and

811
00:41:39,160 --> 00:41:40,719
Speaker 1: you may have a problem. You know, I need to

812
00:41:40,719 --> 00:41:42,840
Speaker 1: set up the printer, I need to do whatever, and

813
00:41:42,880 --> 00:41:44,839
Speaker 1: they go, oh, can we take over your computer. We're

814
00:41:44,840 --> 00:41:47,279
Speaker 1: gonna we're gonna take over your computer and help you out.

815
00:41:47,480 --> 00:41:51,080
Speaker 1: And you say okay. And so it doesn't seem out

816
00:41:51,160 --> 00:41:53,960
Speaker 1: of sorts for someone to say, okay, let me help you,

817
00:41:54,080 --> 00:41:56,480
Speaker 1: let me take over your computer. You know, this is

818
00:41:56,520 --> 00:41:59,680
Speaker 1: customer support that you called. I mean, major companies do

819
00:41:59,760 --> 00:42:02,200
Speaker 1: this even as far as a couple of years ago.

820
00:42:02,239 --> 00:42:04,759
Speaker 1: I remember the pixel phone had a feature where they

821
00:42:04,760 --> 00:42:07,279
Speaker 1: could take over your phone screen and they may still

822
00:42:07,280 --> 00:42:09,120
Speaker 1: be able to do that. I'm not sure, but you

823
00:42:09,120 --> 00:42:11,239
Speaker 1: know it was. It's a feature that's built in that

824
00:42:11,239 --> 00:42:13,759
Speaker 1: that allows tech support people to help you out. And

825
00:42:13,800 --> 00:42:16,520
Speaker 1: so Aaron, I get it. I get why this happened.

826
00:42:16,760 --> 00:42:18,560
Speaker 1: But now you're in this place. Did you did you

827
00:42:18,600 --> 00:42:20,600
Speaker 1: suffer any losses with the financials?

828
00:42:20,600 --> 00:42:22,440
Speaker 2: Did it? Did they end up taking any money or no?

829
00:42:23,280 --> 00:42:23,839
Speaker 4: No, they did.

830
00:42:24,080 --> 00:42:25,719
Speaker 2: And have they gotten a hold of you in any

831
00:42:25,760 --> 00:42:26,680
Speaker 2: other way since then?

832
00:42:27,760 --> 00:42:27,840
Speaker 11: No?

833
00:42:28,360 --> 00:42:30,680
Speaker 4: They called me on my personal phone, but I blocked

834
00:42:30,680 --> 00:42:31,120
Speaker 4: that number.

835
00:42:31,320 --> 00:42:31,720
Speaker 2: Okay.

836
00:42:32,440 --> 00:42:34,600
Speaker 1: So and how much personal information did you give? Did

837
00:42:34,600 --> 00:42:36,560
Speaker 1: you give them any account numbers or anything like that?

838
00:42:37,160 --> 00:42:40,240
Speaker 4: I gave my account number to my bank and account okay,

839
00:42:40,360 --> 00:42:42,479
Speaker 4: so hit my social security number?

840
00:42:43,040 --> 00:42:45,120
Speaker 2: And did you did you freeze your credit and all that?

841
00:42:45,920 --> 00:42:46,160
Speaker 7: Yes?

842
00:42:46,160 --> 00:42:46,480
Speaker 4: I did?

843
00:42:46,560 --> 00:42:47,080
Speaker 2: Okay, good?

844
00:42:47,160 --> 00:42:49,399
Speaker 1: And then you also, did you you changed your bank

845
00:42:49,400 --> 00:42:52,719
Speaker 1: account number? I'm guessing yes. Okay, good, So you've got

846
00:42:52,719 --> 00:42:53,839
Speaker 1: everything kind of cleaned up.

847
00:42:53,880 --> 00:42:54,400
Speaker 2: The numbers.

848
00:42:54,719 --> 00:42:57,000
Speaker 1: The soci security number, of course, is always concerning because

849
00:42:57,040 --> 00:43:00,200
Speaker 1: it's it's once, it's out there, it's out there. So

850
00:43:00,560 --> 00:43:02,680
Speaker 1: with respect to your computer, so what you need to

851
00:43:02,680 --> 00:43:04,120
Speaker 1: do is uninstall this program.

852
00:43:04,160 --> 00:43:04,680
Speaker 2: I don't.

853
00:43:05,400 --> 00:43:07,320
Speaker 1: I don't think if you turn on your computer it

854
00:43:07,360 --> 00:43:12,160
Speaker 1: would automatically connect to this remote desktop application. Like I

855
00:43:12,200 --> 00:43:14,719
Speaker 1: think that you would have to initiate that connection. But

856
00:43:14,760 --> 00:43:17,040
Speaker 1: I'm also not sure how they left it. So what

857
00:43:17,080 --> 00:43:19,840
Speaker 1: I would do is unplug your computer from the Internet.

858
00:43:19,880 --> 00:43:21,319
Speaker 1: Do you have a physical plug or is.

859
00:43:21,320 --> 00:43:21,839
Speaker 2: It Wi Fi?

860
00:43:22,880 --> 00:43:23,359
Speaker 4: Your Wi Fi?

861
00:43:23,440 --> 00:43:23,760
Speaker 3: Okay?

862
00:43:24,200 --> 00:43:27,400
Speaker 1: So if it's Wi Fi, I would turn on your computer.

863
00:43:27,600 --> 00:43:29,319
Speaker 1: As soon as you turn it on, turn off the

864
00:43:29,320 --> 00:43:30,560
Speaker 1: Wi Fi. And do you know how to do that

865
00:43:30,600 --> 00:43:33,799
Speaker 1: as a Windows or Mac Yes, I don't, okay, So

866
00:43:33,800 --> 00:43:35,719
Speaker 1: you turn off your Wi Fi and then once you

867
00:43:35,760 --> 00:43:38,839
Speaker 1: turn off your WiFi, obviously they can't be connected that way.

868
00:43:39,160 --> 00:43:43,560
Speaker 1: I would go into your your application list and uninstall

869
00:43:43,680 --> 00:43:47,080
Speaker 1: this remote application. So if you're on Windows, you can

870
00:43:47,120 --> 00:43:49,560
Speaker 1: search on the bar, you know, ad or remove programs.

871
00:43:49,600 --> 00:43:52,960
Speaker 1: It should bring you into the settings and then the apps,

872
00:43:53,000 --> 00:43:56,400
Speaker 1: and there should be apps. You'll see installed apps and

873
00:43:56,520 --> 00:43:58,960
Speaker 1: go through the list and type in the name of

874
00:43:58,960 --> 00:44:01,040
Speaker 1: the app if you can remember it. If you can't,

875
00:44:01,480 --> 00:44:03,359
Speaker 1: just kind of search through all the apps and see

876
00:44:03,400 --> 00:44:06,879
Speaker 1: the ones that you don't recognize and just write click

877
00:44:06,920 --> 00:44:08,800
Speaker 1: to uninstall that app and get rid of it and

878
00:44:08,840 --> 00:44:11,520
Speaker 1: then I would restart your computer, make sure it's not there,

879
00:44:11,760 --> 00:44:13,920
Speaker 1: and then you should be able to go now. Also,

880
00:44:14,000 --> 00:44:17,279
Speaker 1: I would check in your task bar in the lower

881
00:44:17,360 --> 00:44:19,480
Speaker 1: right hand corner, just to make sure that there's nothing

882
00:44:19,520 --> 00:44:22,480
Speaker 1: in there that says remote or access or anything like that.

883
00:44:23,120 --> 00:44:24,600
Speaker 1: So do you remember the name of the program that

884
00:44:24,640 --> 00:44:25,280
Speaker 1: they installed?

885
00:44:26,360 --> 00:44:28,120
Speaker 4: Uh? Not really?

886
00:44:28,239 --> 00:44:31,200
Speaker 1: Okay, so it may help to it may still be

887
00:44:31,239 --> 00:44:33,359
Speaker 1: in your downloads folder, so you can look in there

888
00:44:33,440 --> 00:44:35,640
Speaker 1: to see if there's like a name in there, but

889
00:44:35,840 --> 00:44:38,359
Speaker 1: obviously delete that as well. But just that's what i'd

890
00:44:38,440 --> 00:44:41,359
Speaker 1: recommend to get your computer back up and running. If

891
00:44:41,400 --> 00:44:43,880
Speaker 1: you really want to be safe, you may want to

892
00:44:43,960 --> 00:44:46,239
Speaker 1: just factory reset your computer. I don't know what your

893
00:44:46,239 --> 00:44:49,360
Speaker 1: backup situation is like, but that could that could be

894
00:44:49,360 --> 00:44:52,520
Speaker 1: an option as well. But I think that you'll probably

895
00:44:52,520 --> 00:44:55,799
Speaker 1: be okay if you just uninstall this program through the

896
00:44:55,960 --> 00:44:56,600
Speaker 1: through the panel.

897
00:44:56,719 --> 00:44:57,319
Speaker 2: Does that help?

898
00:44:58,200 --> 00:44:58,439
Speaker 7: Yes?

899
00:44:58,480 --> 00:44:58,880
Speaker 4: It does?

900
00:44:59,040 --> 00:44:59,600
Speaker 2: All right, Aeron.

901
00:44:59,640 --> 00:45:02,359
Speaker 1: I'm sorry went through this, man, and it's a good

902
00:45:03,040 --> 00:45:04,640
Speaker 1: I'm sorry you went through it, but I think it's

903
00:45:04,719 --> 00:45:08,440
Speaker 1: a good learning lesson for other folks listening, because it

904
00:45:08,560 --> 00:45:12,720
Speaker 1: is something that happens every single day, and it doesn't

905
00:45:12,800 --> 00:45:16,640
Speaker 1: matter if you're smart if you're savvy, if you're with it,

906
00:45:17,080 --> 00:45:20,280
Speaker 1: if you're old, if you're young, It does not matter.

907
00:45:20,440 --> 00:45:23,759
Speaker 1: This happens to everyone. It's a numbers game. And what

908
00:45:23,800 --> 00:45:26,440
Speaker 1: they're doing is they're just trying a lot of things.

909
00:45:26,800 --> 00:45:28,759
Speaker 1: They're putting a lot of those messages on a lot

910
00:45:28,760 --> 00:45:32,280
Speaker 1: of computers, and they're just hoping that someone takes the bait.

911
00:45:32,360 --> 00:45:35,200
Speaker 1: And when they do, they really go for it. And

912
00:45:35,320 --> 00:45:37,440
Speaker 1: you see what happened to Aaron. Aaron sounds like a

913
00:45:37,480 --> 00:45:41,040
Speaker 1: smart guy. You know, he had to go through a

914
00:45:41,080 --> 00:45:43,799
Speaker 1: lot and it was one of these things where he

915
00:45:43,880 --> 00:45:48,279
Speaker 1: just wanted to get his computer fixed. And you know

916
00:45:49,480 --> 00:45:53,240
Speaker 1: the thing about social engineering is that it always prays

917
00:45:53,520 --> 00:45:57,040
Speaker 1: upon number one, are good nature. Number two, there's always

918
00:45:57,080 --> 00:45:59,319
Speaker 1: an element of time, Hey, we got to get this done,

919
00:45:59,360 --> 00:46:01,600
Speaker 1: we got to get this finished. And then there's always

920
00:46:01,640 --> 00:46:04,680
Speaker 1: an element of engineering. And this social engineering is the

921
00:46:04,719 --> 00:46:08,560
Speaker 1: fact that they do things modeled after what we actually do.

922
00:46:09,200 --> 00:46:11,080
Speaker 1: And so when you get a text from your bank

923
00:46:11,120 --> 00:46:12,839
Speaker 1: that says, hey, did you just try your credit card

924
00:46:12,840 --> 00:46:13,400
Speaker 1: at Target?

925
00:46:13,840 --> 00:46:15,440
Speaker 2: We declined that because we didn't know if it was

926
00:46:15,480 --> 00:46:15,840
Speaker 2: you or not.

927
00:46:15,920 --> 00:46:18,120
Speaker 1: Press one. If it's you, reply one. If it's you,

928
00:46:18,239 --> 00:46:21,560
Speaker 1: reply two. If it's not banks actually send those texts out.

929
00:46:21,600 --> 00:46:25,200
Speaker 1: I've gotten them, And so what do the scam artists do.

930
00:46:25,560 --> 00:46:29,560
Speaker 1: They send similar texts because we've been trained for security

931
00:46:29,640 --> 00:46:32,279
Speaker 1: to respond to those texts, and so what do they do.

932
00:46:32,440 --> 00:46:35,200
Speaker 1: They send the same exact texts, so that we are

933
00:46:35,280 --> 00:46:38,120
Speaker 1: already trained in our good nature to respond to those

934
00:46:38,160 --> 00:46:40,480
Speaker 1: and say, oh, that wasn't me. And next thing you know,

935
00:46:40,520 --> 00:46:42,320
Speaker 1: they call you. And that's the part of the scam

936
00:46:42,360 --> 00:46:44,799
Speaker 1: where it kicks in. So now they call you and say, hey,

937
00:46:44,840 --> 00:46:47,680
Speaker 1: this is a Chase bank. We're just following up on

938
00:46:47,719 --> 00:46:50,040
Speaker 1: this and let's get everything figured out. Can you give

939
00:46:50,040 --> 00:46:51,719
Speaker 1: me your account number again? And you say, oh, yeah,

940
00:46:51,719 --> 00:46:53,680
Speaker 1: hold on, let me get my card. And next thing

941
00:46:53,680 --> 00:46:56,480
Speaker 1: you know, before you even think about it, they've got

942
00:46:56,520 --> 00:46:59,880
Speaker 1: your information. They got aaron social security number if they

943
00:46:59,880 --> 00:47:02,600
Speaker 1: got access to his computer. And if you sitting there

944
00:47:02,600 --> 00:47:05,440
Speaker 1: thinking it can't happen to you, oh it can. It

945
00:47:05,600 --> 00:47:09,400
Speaker 1: absolutely can. So be aware, be on the lookout, and

946
00:47:09,440 --> 00:47:14,320
Speaker 1: be critical of every single email, every link, every text message.

947
00:47:15,000 --> 00:47:18,600
Speaker 1: Believe me, I specialize in this stuff for a living.

948
00:47:18,680 --> 00:47:21,000
Speaker 1: And I sit there and people forward me their emails

949
00:47:21,440 --> 00:47:24,040
Speaker 1: and I'm looking at it and I'm going hmm. Let

950
00:47:24,040 --> 00:47:27,480
Speaker 1: me see that email address. Okay, it could be yeah, okay,

951
00:47:27,560 --> 00:47:29,920
Speaker 1: let me look at that text. HM. That's interesting and

952
00:47:29,960 --> 00:47:31,880
Speaker 1: there's a little gives. Sometimes you get an email and

953
00:47:31,920 --> 00:47:33,120
Speaker 1: it's really easy to tell, but.

954
00:47:33,080 --> 00:47:33,840
Speaker 2: Other times it's not.

955
00:47:34,440 --> 00:47:36,879
Speaker 1: So just be aware of this stuff, all right, coming

956
00:47:36,960 --> 00:47:39,239
Speaker 1: up more of your calls at triple eight rich one

957
00:47:39,239 --> 00:47:41,839
Speaker 1: oh one. That's eight eight eight seven four to two,

958
00:47:42,280 --> 00:47:44,799
Speaker 1: four to one zero one. We're going to talk about

959
00:47:44,800 --> 00:47:48,120
Speaker 1: the nothing phone, and I'm going to tell you about

960
00:47:48,320 --> 00:47:50,920
Speaker 1: if you have a Handai or a Kia, what you

961
00:47:50,960 --> 00:47:53,279
Speaker 1: need to know about getting your car fixed so that

962
00:47:53,320 --> 00:47:56,560
Speaker 1: nobody steals it. You are listening to rich on Tech.

963
00:47:58,960 --> 00:48:02,520
Speaker 1: Welcome back to rich on Tech. Triple eight rich one

964
00:48:02,560 --> 00:48:06,880
Speaker 1: oh one eight eight eight seven four to two four

965
00:48:07,160 --> 00:48:10,160
Speaker 1: one zero one. If you have a question about technology,

966
00:48:10,280 --> 00:48:14,440
Speaker 1: give me a call, just to kind of a footnote

967
00:48:14,480 --> 00:48:20,719
Speaker 1: on the last caller. Great website called scamspotter dot org.

968
00:48:21,719 --> 00:48:26,600
Speaker 1: Scam spotter dot org. This is a great website to

969
00:48:26,719 --> 00:48:31,839
Speaker 1: learn about the scams that are out there and how

970
00:48:31,840 --> 00:48:36,320
Speaker 1: they work and how to protect yourself. So of course

971
00:48:36,320 --> 00:48:38,799
Speaker 1: that'll be in the show notes as well. So if

972
00:48:38,800 --> 00:48:41,920
Speaker 1: you have a Hyundai or a Kia, five million of

973
00:48:41,960 --> 00:48:47,960
Speaker 1: them still need anti theft repairs. Carfax teaming up with

974
00:48:48,080 --> 00:48:51,520
Speaker 1: these companies to kind of get people in to figure

975
00:48:51,560 --> 00:48:54,680
Speaker 1: out if they need this or not. So Hondai and

976
00:48:54,760 --> 00:48:58,680
Speaker 1: Ki are giving customers free steering wheel locks or a

977
00:48:58,719 --> 00:49:02,760
Speaker 1: free software update, and about four point nine million cars

978
00:49:02,800 --> 00:49:07,719
Speaker 1: across the US still need this, so they're highlighting the

979
00:49:07,760 --> 00:49:10,400
Speaker 1: issue on their website and also the vehicle history report,

980
00:49:10,480 --> 00:49:12,720
Speaker 1: so if you're shopping for a used Hyundai or Kia,

981
00:49:13,200 --> 00:49:16,160
Speaker 1: you can see if the car you're buying or want

982
00:49:16,200 --> 00:49:21,000
Speaker 1: to buy has already had the software work done. So

983
00:49:21,320 --> 00:49:24,760
Speaker 1: this will be on the car FACS used car listing,

984
00:49:25,719 --> 00:49:27,640
Speaker 1: So how do you know if this is your car?

985
00:49:27,760 --> 00:49:31,920
Speaker 1: Affected cars twenty ten through twenty twenty two, and they

986
00:49:31,920 --> 00:49:34,920
Speaker 1: have keyed ignition, so if you have a push button ignition,

987
00:49:34,960 --> 00:49:38,040
Speaker 1: this doesn't apply to you. Basically, they don't have an

988
00:49:38,040 --> 00:49:42,239
Speaker 1: immobilizer to prevent theft, and people figured this out. They

989
00:49:42,239 --> 00:49:45,680
Speaker 1: made TikTok videos about it, and people started stealing these cars.

990
00:49:46,680 --> 00:49:49,520
Speaker 1: So what the software repair does is it extends the

991
00:49:49,600 --> 00:49:52,160
Speaker 1: length of the alarm from thirty seconds to a minute,

992
00:49:53,040 --> 00:49:56,560
Speaker 1: and it requires the key to being the ignition to

993
00:49:56,640 --> 00:49:59,719
Speaker 1: actually turn the car on so people figured out that

994
00:49:59,719 --> 00:50:01,279
Speaker 1: I guess he didn't need the key to turn on

995
00:50:01,320 --> 00:50:03,360
Speaker 1: the car, and they were able to steal these cars

996
00:50:03,360 --> 00:50:08,200
Speaker 1: pretty easily. The fifteen there's a bunch of states of the.

997
00:50:07,360 --> 00:50:09,200
Speaker 2: Most of these cars on the road.

998
00:50:09,239 --> 00:50:12,759
Speaker 1: California's number one with five hundred thousand, Florida number two,

999
00:50:12,920 --> 00:50:16,840
Speaker 1: over five hundred thousand, Texas number three, and the Hyundai

1000
00:50:16,960 --> 00:50:24,520
Speaker 1: vehicles affected. Sonata, Tucson, A, Lantra, Genesis, Santa Fe, Accent, Kona,

1001
00:50:25,480 --> 00:50:29,320
Speaker 1: the venue the Palisade La car soul for the Kias,

1002
00:50:29,320 --> 00:50:34,000
Speaker 1: it's the soul of the Optima Forte Rio, Sedona, Sorrento Sportage.

1003
00:50:34,000 --> 00:50:37,080
Speaker 1: That's just a partial list, but if you want more information,

1004
00:50:37,160 --> 00:50:38,840
Speaker 1: Carfax has it on their website.

1005
00:50:38,880 --> 00:50:40,440
Speaker 2: I'll put this, of course in the show notes.

1006
00:50:40,480 --> 00:50:44,080
Speaker 1: But if you have a Hyundai or Kia twenty ten

1007
00:50:44,120 --> 00:50:46,480
Speaker 1: to twenty twenty two with a key ignition, you probably

1008
00:50:46,520 --> 00:50:48,720
Speaker 1: need to bring it in for a software update. It's free,

1009
00:50:49,120 --> 00:50:52,640
Speaker 1: so figure out if you need that. Let's go to

1010
00:50:53,120 --> 00:50:56,040
Speaker 1: let's see, let's go to Mike in Irvine, California. Mike,

1011
00:50:56,040 --> 00:50:56,799
Speaker 1: you're on with Rich.

1012
00:50:57,800 --> 00:50:59,239
Speaker 7: Yeah, so how are you doing, Rich?

1013
00:50:59,400 --> 00:51:00,360
Speaker 2: I'm doing fantastic.

1014
00:51:00,440 --> 00:51:02,440
Speaker 6: How are you I'm doing very well.

1015
00:51:02,680 --> 00:51:04,880
Speaker 7: So I have a little problem in my note ken.

1016
00:51:06,320 --> 00:51:08,279
Speaker 7: It has a thing I had on that I can't

1017
00:51:08,280 --> 00:51:10,400
Speaker 7: get rid of. And since I have so much stuff

1018
00:51:10,400 --> 00:51:12,600
Speaker 7: on my phone, I have all kinds of PDF files

1019
00:51:12,640 --> 00:51:16,279
Speaker 7: and you know, uh stuff I can't it's really hard,

1020
00:51:16,320 --> 00:51:21,960
Speaker 7: difficult to get again. So the day has been going

1021
00:51:22,000 --> 00:51:26,279
Speaker 7: for for about a half a year, and I've tried

1022
00:51:26,320 --> 00:51:28,560
Speaker 7: the heart. I tried to reset the phone, but I

1023
00:51:28,600 --> 00:51:32,080
Speaker 7: haven't reset with you raised everything. I got rid of

1024
00:51:32,160 --> 00:51:35,880
Speaker 7: all my apps, and it still presents itself. And here's

1025
00:51:35,920 --> 00:51:39,960
Speaker 7: what it is. It's a it's a it's a red

1026
00:51:40,000 --> 00:51:44,319
Speaker 7: and white spokes wheel that comes up. It's spinning, and

1027
00:51:44,400 --> 00:51:48,160
Speaker 7: about five seconds after it starts, it takes you that well,

1028
00:51:49,160 --> 00:51:51,920
Speaker 7: it locks you on that page. So you have to

1029
00:51:51,920 --> 00:51:54,839
Speaker 7: shut the phone off. You have to resetart the phone

1030
00:51:54,880 --> 00:51:57,080
Speaker 7: to get it back to regular again.

1031
00:51:57,640 --> 00:51:58,080
Speaker 11: If you just.

1032
00:51:59,600 --> 00:52:01,759
Speaker 7: If it just go out on the page, you go

1033
00:52:01,840 --> 00:52:04,560
Speaker 7: back and you can you can get a stop for

1034
00:52:04,600 --> 00:52:08,600
Speaker 7: a couple of minutes. But have you seen that thing before?

1035
00:52:08,719 --> 00:52:10,839
Speaker 1: Oh, I've yeah, I mean, it's uh, I'm not this

1036
00:52:10,920 --> 00:52:14,560
Speaker 1: particular one, but I'm pretty aware of these, uh these malware.

1037
00:52:15,880 --> 00:52:19,000
Speaker 1: It's probably is it is it generated from Chrome to

1038
00:52:19,040 --> 00:52:20,759
Speaker 1: you know, or is it coming from somewhere else.

1039
00:52:21,239 --> 00:52:23,719
Speaker 7: I'm I'm not using Chrome, using Duck dot go.

1040
00:52:23,960 --> 00:52:25,759
Speaker 2: I'm using Duck dot go and it still comes up.

1041
00:52:26,760 --> 00:52:27,759
Speaker 7: Oh yeah, sure it does.

1042
00:52:28,520 --> 00:52:28,680
Speaker 4: Ran.

1043
00:52:28,800 --> 00:52:31,680
Speaker 7: Now now we're now we're bites on a bunch.

1044
00:52:31,560 --> 00:52:33,239
Speaker 2: Of times and it can't get rid of them.

1045
00:52:33,800 --> 00:52:34,840
Speaker 7: No, it doesn't go away.

1046
00:52:35,880 --> 00:52:36,560
Speaker 2: Well okay.

1047
00:52:36,800 --> 00:52:39,080
Speaker 1: Uh, and you can't use your phone because it just

1048
00:52:39,200 --> 00:52:39,960
Speaker 1: it takes it over.

1049
00:52:40,760 --> 00:52:40,840
Speaker 11: No.

1050
00:52:41,160 --> 00:52:44,120
Speaker 7: Well no, I've found a way of a way around it.

1051
00:52:44,239 --> 00:52:47,279
Speaker 7: But it makes it more, It makes it difficult. If

1052
00:52:47,320 --> 00:52:49,640
Speaker 7: I let it go to the AD, then I had

1053
00:52:49,680 --> 00:52:51,200
Speaker 7: to shut the phone down and start it again.

1054
00:52:51,320 --> 00:52:53,600
Speaker 2: Yeah, because it's just gonna hang on that AD forever.

1055
00:52:53,960 --> 00:52:55,080
Speaker 2: All right. So a couple of things.

1056
00:52:55,440 --> 00:52:59,040
Speaker 1: Number one, I think that uh, you know, the idea

1057
00:52:59,120 --> 00:53:01,120
Speaker 1: that your phone, you know, if you have something like

1058
00:53:01,160 --> 00:53:03,399
Speaker 1: this happen, a backup is really important. You say, you've

1059
00:53:03,400 --> 00:53:05,640
Speaker 1: got PDFs and things. I would take the time to

1060
00:53:05,760 --> 00:53:08,960
Speaker 1: offload those to something like Google Drive, get those in

1061
00:53:09,000 --> 00:53:11,719
Speaker 1: a safe place, and you've got a factory reform at

1062
00:53:11,719 --> 00:53:15,279
Speaker 1: this phone. Unless it's at the ROM level of this phone,

1063
00:53:15,280 --> 00:53:18,319
Speaker 1: which I don't think it is, you know, that would

1064
00:53:18,360 --> 00:53:20,400
Speaker 1: be that would take some really getting in there. So

1065
00:53:20,520 --> 00:53:23,120
Speaker 1: I think this is on the software level. If you

1066
00:53:23,280 --> 00:53:24,960
Speaker 1: format this phone, I know you said you did that,

1067
00:53:25,000 --> 00:53:26,560
Speaker 1: but I think you have to do it again and

1068
00:53:26,600 --> 00:53:29,960
Speaker 1: that's going to get rid of this for sure. Also,

1069
00:53:30,000 --> 00:53:31,479
Speaker 1: the other thing you can do is try to boot

1070
00:53:31,560 --> 00:53:34,759
Speaker 1: up your phone in safe mode, and so you can,

1071
00:53:35,280 --> 00:53:38,480
Speaker 1: according to this is just one way power and volume

1072
00:53:38,520 --> 00:53:42,319
Speaker 1: buttons down until the power off prompt and then you

1073
00:53:42,360 --> 00:53:43,520
Speaker 1: can go into safe mode.

1074
00:53:43,560 --> 00:53:44,719
Speaker 2: So figure out how to do that.

1075
00:53:44,800 --> 00:53:46,640
Speaker 1: And then go into your list of apps and get

1076
00:53:46,760 --> 00:53:50,520
Speaker 1: rid of apps that you don't know restart your phone.

1077
00:53:50,960 --> 00:53:53,200
Speaker 1: But Mike, you definitely got to get rid of this stuff,

1078
00:53:53,200 --> 00:53:54,680
Speaker 1: and those are the probably the ways to do it.

1079
00:53:54,800 --> 00:53:56,319
Speaker 2: You're listening to rich on Tech.

1080
00:53:59,040 --> 00:54:02,000
Speaker 1: Welcome back to rich on Tech. Rich Demiro here hang

1081
00:54:02,080 --> 00:54:05,200
Speaker 1: out with you talking technology. I've got a great guest

1082
00:54:05,280 --> 00:54:08,280
Speaker 1: to talk about a new phone. Kyle Jung is VP

1083
00:54:08,560 --> 00:54:12,319
Speaker 1: of Nothing. Nothing is actually a phone company and they

1084
00:54:12,320 --> 00:54:14,440
Speaker 1: are introducing their Nothing to phone.

1085
00:54:14,719 --> 00:54:15,920
Speaker 2: Kyle, thanks so much for joining me.

1086
00:54:15,960 --> 00:54:16,799
Speaker 12: Oh thanks for having me.

1087
00:54:16,880 --> 00:54:19,920
Speaker 2: All right, so first off, let's talk about this name Nothing.

1088
00:54:20,400 --> 00:54:22,959
Speaker 1: So it's kind of a fun play on words. Why

1089
00:54:23,080 --> 00:54:24,440
Speaker 1: is the company called nothing?

1090
00:54:25,200 --> 00:54:26,880
Speaker 12: I mean, I think the original thing behind it is

1091
00:54:27,280 --> 00:54:30,320
Speaker 12: we're trying. Nothing is trying to remove barriers between you

1092
00:54:30,360 --> 00:54:33,120
Speaker 12: and your tech, and so what's witch in being being

1093
00:54:33,160 --> 00:54:33,879
Speaker 12: matine in your tech?

1094
00:54:33,920 --> 00:54:34,200
Speaker 3: Nothing?

1095
00:54:34,960 --> 00:54:38,960
Speaker 1: So you had the Nothing phone, the original that was

1096
00:54:39,000 --> 00:54:41,840
Speaker 1: not necessarily on sale in the US in a big way.

1097
00:54:42,080 --> 00:54:46,040
Speaker 1: But this Nothing phone two is so tell me about

1098
00:54:46,040 --> 00:54:46,839
Speaker 1: the Nothing too.

1099
00:54:47,400 --> 00:54:51,520
Speaker 12: Yeah, So Nothing Too is Nothing's first introduction, and I'd

1100
00:54:51,520 --> 00:54:53,960
Speaker 12: say it kind of like the premium flagship department. It's

1101
00:54:53,960 --> 00:54:56,760
Speaker 12: building out what the company's done over its first three years,

1102
00:54:57,840 --> 00:55:01,959
Speaker 12: and so it also represents of Nothing's I think beyond

1103
00:55:02,120 --> 00:55:06,600
Speaker 12: entry into the premium flagship department. Also showcasing differentiation on

1104
00:55:06,680 --> 00:55:08,759
Speaker 12: not just hardware, which has been successful over the first

1105
00:55:08,760 --> 00:55:10,560
Speaker 12: two years, and why people have been choosing Nothing products,

1106
00:55:10,560 --> 00:55:13,640
Speaker 12: but also showing differentiation on software and combining those into

1107
00:55:14,040 --> 00:55:15,960
Speaker 12: one overall integrated user experience.

1108
00:55:16,600 --> 00:55:18,560
Speaker 1: So a lot of the folks at Nothing at this

1109
00:55:18,680 --> 00:55:21,719
Speaker 1: point came from a company called one Plus, which I

1110
00:55:21,760 --> 00:55:25,560
Speaker 1: really enjoyed their phones. I feel like Nothing has really

1111
00:55:25,600 --> 00:55:28,359
Speaker 1: taken what one plus started and ran with it. So

1112
00:55:28,400 --> 00:55:30,320
Speaker 1: you get this phone that I've been using for the

1113
00:55:30,360 --> 00:55:34,120
Speaker 1: past couple of weeks, and it's a really nice Android experience.

1114
00:55:34,480 --> 00:55:35,719
Speaker 2: So tell me what went into this?

1115
00:55:36,360 --> 00:55:38,279
Speaker 12: Uh yeah, I mean I think a couple different areas,

1116
00:55:38,280 --> 00:55:40,600
Speaker 12: and I think the top line thinking is we think

1117
00:55:40,640 --> 00:55:45,319
Speaker 12: about is purposeful, intentional smartphone usage. And so one thing

1118
00:55:45,360 --> 00:55:47,480
Speaker 12: that people have noticed is we have a glyph interface

1119
00:55:47,520 --> 00:55:49,000
Speaker 12: on the back which is intended to allow you to

1120
00:55:49,000 --> 00:55:51,160
Speaker 12: put down your phone but get important pieces of information

1121
00:55:51,239 --> 00:55:53,680
Speaker 12: and still like you to get information without having to

1122
00:55:53,760 --> 00:55:56,520
Speaker 12: necessarily look at your phone all the time. And that's

1123
00:55:56,520 --> 00:55:58,719
Speaker 12: something that on Phone two, we've interested a couple of

1124
00:55:58,760 --> 00:56:01,319
Speaker 12: new features which you think are legitimately useful and help

1125
00:56:01,400 --> 00:56:04,440
Speaker 12: you interact differently with your phone. One of them is

1126
00:56:05,040 --> 00:56:07,520
Speaker 12: we've adapted third part notifications to allow you to basically,

1127
00:56:07,560 --> 00:56:10,560
Speaker 12: let's say you're calling an uber, there's a time on

1128
00:56:10,600 --> 00:56:12,080
Speaker 12: the back of your device that allows you have your

1129
00:56:12,080 --> 00:56:14,080
Speaker 12: phone down and it tracks the progress of your uber

1130
00:56:14,080 --> 00:56:16,480
Speaker 12: coming to you without having to necessarily look at your phone.

1131
00:56:17,040 --> 00:56:19,640
Speaker 12: A couple of examples, we have something called essential notifications,

1132
00:56:19,640 --> 00:56:22,640
Speaker 12: where one of the glyph lights will notify you if somebody,

1133
00:56:23,000 --> 00:56:25,960
Speaker 12: a specific person in a specific app is trying to contact,

1134
00:56:26,640 --> 00:56:28,799
Speaker 12: So that way there's that one or two three people

1135
00:56:28,840 --> 00:56:30,440
Speaker 12: you really want to hear from on a Daytay basis

1136
00:56:30,440 --> 00:56:31,560
Speaker 12: but you don't want to be looking at your phone

1137
00:56:31,560 --> 00:56:33,600
Speaker 12: all the time, and so that's allowing you to put

1138
00:56:33,600 --> 00:56:36,040
Speaker 12: your phone down but will still being able to get

1139
00:56:36,080 --> 00:56:36,840
Speaker 12: important information.

1140
00:56:37,640 --> 00:56:37,839
Speaker 2: Yeah.

1141
00:56:37,880 --> 00:56:39,880
Speaker 1: So if you look at the back of this device,

1142
00:56:40,120 --> 00:56:43,759
Speaker 1: it is clear glass, and there's a whole bunch of

1143
00:56:44,160 --> 00:56:47,800
Speaker 1: like you said, glyphs, they're basically led lights on the back.

1144
00:56:48,160 --> 00:56:49,880
Speaker 1: And so if you had like a BlackBerry back in

1145
00:56:49,920 --> 00:56:51,960
Speaker 1: the day, there's that one light that just kind of

1146
00:56:51,960 --> 00:56:54,719
Speaker 1: turned on when you got a notification. This allows you

1147
00:56:54,760 --> 00:56:58,680
Speaker 1: to customize that experience in many more ways. And so

1148
00:56:58,800 --> 00:57:00,759
Speaker 1: this glyph light, like I have one set up. If

1149
00:57:00,760 --> 00:57:03,120
Speaker 1: my wife texts me, I will see that on the back.

1150
00:57:03,280 --> 00:57:05,480
Speaker 1: But the interesting thing is to use that feature, you

1151
00:57:05,520 --> 00:57:07,880
Speaker 1: have to turn your phone upside down so the screen

1152
00:57:08,040 --> 00:57:08,439
Speaker 1: is down.

1153
00:57:08,760 --> 00:57:09,640
Speaker 2: Is that intentional?

1154
00:57:10,080 --> 00:57:11,600
Speaker 12: Yeah, it is in the sense that I think we're

1155
00:57:11,880 --> 00:57:13,879
Speaker 12: we hear from people. And there's a couple things we'll

1156
00:57:13,880 --> 00:57:16,600
Speaker 12: talk about probably in a second on software where I

1157
00:57:16,640 --> 00:57:19,000
Speaker 12: think people want to not be as trapped to their

1158
00:57:19,040 --> 00:57:20,840
Speaker 12: devices and not to the to their devices, and I

1159
00:57:20,840 --> 00:57:22,640
Speaker 12: think we're conscious of that and I think that's where

1160
00:57:22,680 --> 00:57:24,560
Speaker 12: we think technology should go.

1161
00:57:25,120 --> 00:57:28,240
Speaker 1: And so another feature along those lines is you can

1162
00:57:28,280 --> 00:57:31,920
Speaker 1: make your entire interface pretty much black and white or

1163
00:57:32,120 --> 00:57:36,400
Speaker 1: gray tone, and so you've got these monochromatic icons for

1164
00:57:36,480 --> 00:57:37,960
Speaker 1: everything in your phone.

1165
00:57:38,800 --> 00:57:40,320
Speaker 2: What's been the research on that.

1166
00:57:40,440 --> 00:57:42,040
Speaker 12: A couple different things. I mean, I don't think it's

1167
00:57:42,120 --> 00:57:43,600
Speaker 12: I don't think it's hard to explain now that I

1168
00:57:43,640 --> 00:57:46,480
Speaker 12: think people are not totally satisfied with maybe the role

1169
00:57:46,480 --> 00:57:49,000
Speaker 12: that social media's played, the role that apps are necessarily

1170
00:57:49,000 --> 00:57:50,760
Speaker 12: playing in terms of how much people spend time spent

1171
00:57:50,880 --> 00:57:52,880
Speaker 12: under the device. I think it's pretty common for somebody

1172
00:57:52,880 --> 00:57:55,120
Speaker 12: to open their device, click into social media, and just

1173
00:57:55,160 --> 00:57:57,160
Speaker 12: get kind of lost for ten minutes, and then they

1174
00:57:57,160 --> 00:57:58,680
Speaker 12: realize what was I doing? You know, what did I

1175
00:57:58,680 --> 00:58:01,760
Speaker 12: even come on my phone for? For this monochrome feature,

1176
00:58:01,760 --> 00:58:04,040
Speaker 12: we've basically taken an approach where if you reduce the

1177
00:58:04,040 --> 00:58:06,320
Speaker 12: colors and you know, all the things that you're used

1178
00:58:06,320 --> 00:58:08,240
Speaker 12: to seeing in apps, it makes you much more intentional

1179
00:58:08,280 --> 00:58:10,040
Speaker 12: in terms of what you're doing. And since I've been

1180
00:58:10,120 --> 00:58:11,640
Speaker 12: using it for the last month, it's it's changed my

1181
00:58:11,720 --> 00:58:14,520
Speaker 12: behavior in terms of how I interact with with apps,

1182
00:58:14,520 --> 00:58:16,240
Speaker 12: because I think, to be honest with a lot of

1183
00:58:16,280 --> 00:58:18,840
Speaker 12: smartphone companies are marketing for app companies, but I don't

1184
00:58:18,840 --> 00:58:21,640
Speaker 12: think that's what users actually want. In addition to that,

1185
00:58:21,720 --> 00:58:24,440
Speaker 12: we've also allowed you to do some I think smart customization.

1186
00:58:24,560 --> 00:58:27,560
Speaker 12: You increase the size of an app to necessarily something

1187
00:58:27,600 --> 00:58:29,520
Speaker 12: you're using on a regular basis, to be able to

1188
00:58:29,520 --> 00:58:31,840
Speaker 12: get into it quicker. And also we've created also some

1189
00:58:31,880 --> 00:58:34,360
Speaker 12: widgets that we think are useful and functional. And you know,

1190
00:58:34,400 --> 00:58:36,560
Speaker 12: one example is like the weather widget. You can click

1191
00:58:36,600 --> 00:58:39,080
Speaker 12: on it if it's on your home screen. You don't

1192
00:58:39,120 --> 00:58:41,120
Speaker 12: have to go into an app. You can quickly get

1193
00:58:41,160 --> 00:58:43,959
Speaker 12: you know, the five day forecast, the hourly temperature, and

1194
00:58:44,040 --> 00:58:45,960
Speaker 12: you're kind of in and out. And so I think

1195
00:58:46,000 --> 00:58:48,200
Speaker 12: that's how we've kind of thought about technology in terms

1196
00:58:48,240 --> 00:58:49,160
Speaker 12: of being intentional.

1197
00:58:49,400 --> 00:58:53,000
Speaker 1: Let's talk about this an Android phone, it's running Android software.

1198
00:58:53,360 --> 00:58:56,240
Speaker 1: Does nothing have their own brand of software.

1199
00:58:56,320 --> 00:58:58,280
Speaker 12: We referred to as nothing os, and this will be

1200
00:58:58,280 --> 00:59:01,040
Speaker 12: introducing nothing Less two point zero. And I think we're

1201
00:59:01,040 --> 00:59:03,080
Speaker 12: taking a different approach on software where a lot of

1202
00:59:03,080 --> 00:59:05,360
Speaker 12: the feedback we've heard is that, to be honest, androids

1203
00:59:05,360 --> 00:59:07,080
Speaker 12: a little bit kind of there's a lot of customization,

1204
00:59:07,120 --> 00:59:10,200
Speaker 12: he gets a little bit messy. It's not the design.

1205
00:59:10,400 --> 00:59:11,960
Speaker 12: I think a lot of people have told us there's

1206
00:59:12,040 --> 00:59:13,760
Speaker 12: a lot of room for improvement, and I think on

1207
00:59:13,960 --> 00:59:15,480
Speaker 12: iOS at the same time, a lot of people tell

1208
00:59:15,560 --> 00:59:17,120
Speaker 12: us it's just kind of like a se of kind

1209
00:59:17,160 --> 00:59:19,680
Speaker 12: of apps, and so I think we've given thought to

1210
00:59:19,720 --> 00:59:21,240
Speaker 12: what that will look like. And I think with our

1211
00:59:21,280 --> 00:59:24,480
Speaker 12: introduction of Analysts of Nothing OS two point zero, we've

1212
00:59:24,480 --> 00:59:26,560
Speaker 12: gotten a lot of positive feedback and I think people

1213
00:59:26,600 --> 00:59:28,000
Speaker 12: were seeing where we're trying to go with this because

1214
00:59:28,040 --> 00:59:29,240
Speaker 12: we think there actually is a better way.

1215
00:59:29,680 --> 00:59:31,680
Speaker 1: So some of the things that you can do differently.

1216
00:59:31,840 --> 00:59:34,280
Speaker 1: You can put these little widgets on your lock screen

1217
00:59:34,600 --> 00:59:37,640
Speaker 1: which give you one tap. I have mindset up for scanning,

1218
00:59:37,640 --> 00:59:41,000
Speaker 1: a QR code, the calculator, a focus mode, and then

1219
00:59:41,200 --> 00:59:44,240
Speaker 1: the final one is a timer, and then when you

1220
00:59:44,280 --> 00:59:46,640
Speaker 1: get into your phone, it's very clean.

1221
00:59:46,680 --> 00:59:47,600
Speaker 2: It almost reminds me.

1222
00:59:47,560 --> 00:59:51,160
Speaker 1: Of pixel esque software. So it's kind of like stock Android,

1223
00:59:51,160 --> 00:59:54,320
Speaker 1: which people like. And the other thing that people want

1224
00:59:54,360 --> 00:59:56,919
Speaker 1: to know about, of course, is the camera. So I've

1225
00:59:56,920 --> 00:59:59,080
Speaker 1: been quite impressed with the pictures that I've taken on this,

1226
00:59:59,160 --> 01:00:01,120
Speaker 1: which is no easy feet because I test a lot

1227
01:00:01,120 --> 01:00:04,880
Speaker 1: of different phones. The cameras are sort of basic. You

1228
01:00:04,920 --> 01:00:07,800
Speaker 1: get your your wide angle and then your ultra wide,

1229
01:00:08,160 --> 01:00:12,080
Speaker 1: so no real big optical hunter time zoom on this phone.

1230
01:00:12,360 --> 01:00:14,880
Speaker 1: But the camera works and it's it's a pretty nice

1231
01:00:14,920 --> 01:00:15,760
Speaker 1: camera experience.

1232
01:00:15,800 --> 01:00:17,000
Speaker 2: Tell me about building that.

1233
01:00:17,200 --> 01:00:19,080
Speaker 12: Yeah, I think this was our kind of thought on

1234
01:00:19,120 --> 01:00:20,560
Speaker 12: camera and it kind of ties to some of the

1235
01:00:20,560 --> 01:00:23,200
Speaker 12: things we thought about on software, where we focus probably

1236
01:00:23,200 --> 01:00:26,440
Speaker 12: more on software because you can focus on hardware and software.

1237
01:00:26,480 --> 01:00:28,120
Speaker 12: And on the hardware side, I will acknowledge you know,

1238
01:00:28,160 --> 01:00:32,320
Speaker 12: we've we've made a big improvement of the lens on

1239
01:00:32,360 --> 01:00:35,160
Speaker 12: the front and improve lens on the main camera. But

1240
01:00:35,640 --> 01:00:38,560
Speaker 12: because we focus more on software or philosophies, basically we

1241
01:00:38,960 --> 01:00:41,400
Speaker 12: should be doing more there because if you're going to

1242
01:00:41,400 --> 01:00:43,080
Speaker 12: add a lot of hardware to it, the phone design

1243
01:00:43,200 --> 01:00:44,800
Speaker 12: is going to get bigger, it's going to get bulky,

1244
01:00:44,840 --> 01:00:47,160
Speaker 12: and it changed the design of the device, and so

1245
01:00:47,200 --> 01:00:51,080
Speaker 12: we focus on two use occasions in addition, in addition

1246
01:00:51,160 --> 01:00:53,760
Speaker 12: to it being able to provide a flagship smartphone experience

1247
01:00:53,840 --> 01:00:56,200
Speaker 12: getting all the shots you want. Our general thinking is

1248
01:00:56,240 --> 01:00:59,280
Speaker 12: if you have a smartphone that's pretty good in regular light,

1249
01:00:59,560 --> 01:01:01,920
Speaker 12: in normal setting, anybody can get a good photo. But

1250
01:01:02,000 --> 01:01:04,439
Speaker 12: we're trying to calibrate for a couple use cases edge

1251
01:01:04,440 --> 01:01:08,360
Speaker 12: cases that where people people struggle dynamic range. So one

1252
01:01:08,400 --> 01:01:10,480
Speaker 12: with advanced HDR we put into this. It allows you

1253
01:01:10,560 --> 01:01:14,080
Speaker 12: to take better photographs where lighting is different. There's a

1254
01:01:14,160 --> 01:01:17,400
Speaker 12: light and dark contrast, and with advanced HDR we're basically

1255
01:01:17,520 --> 01:01:20,880
Speaker 12: merging eight images down to allow you to get a

1256
01:01:20,920 --> 01:01:23,640
Speaker 12: better photograph, taking eight images in raw domain and putting

1257
01:01:23,640 --> 01:01:27,840
Speaker 12: those together. In addition, we're also calibrating for quick motion,

1258
01:01:27,960 --> 01:01:30,360
Speaker 12: so something we call motion Capture two point zero. It's

1259
01:01:30,360 --> 01:01:32,880
Speaker 12: going to allow you to take maybe sports photography your

1260
01:01:32,880 --> 01:01:35,360
Speaker 12: pets move around quickly and gate images that come out

1261
01:01:35,360 --> 01:01:37,400
Speaker 12: well though, so we're kind of optimizing for the use

1262
01:01:37,440 --> 01:01:38,600
Speaker 12: cases that people struggle with.

1263
01:01:38,920 --> 01:01:41,560
Speaker 1: One of the tricks that you can utilize with the

1264
01:01:41,600 --> 01:01:44,080
Speaker 1: glyph interface on the back, it almost acts as a

1265
01:01:44,360 --> 01:01:47,440
Speaker 1: ring light, so instead of just using a flash, it

1266
01:01:47,520 --> 01:01:50,360
Speaker 1: really illuminates the entire back of the phone, so for

1267
01:01:50,480 --> 01:01:51,560
Speaker 1: nighttime photography.

1268
01:01:51,920 --> 01:01:53,360
Speaker 12: Yeah, and we've also put a setting there too that

1269
01:01:53,360 --> 01:01:56,080
Speaker 12: people have asked us to kind of toggle the brightness

1270
01:01:56,080 --> 01:01:57,160
Speaker 12: on the glyph as well.

1271
01:01:57,360 --> 01:02:00,200
Speaker 1: Pricing on this device and where's a go to be

1272
01:02:00,200 --> 01:02:01,240
Speaker 1: available here in the US.

1273
01:02:01,560 --> 01:02:03,720
Speaker 12: You can buy it from nothing dot tech in starting

1274
01:02:03,720 --> 01:02:05,120
Speaker 12: at five ninety nine US.

1275
01:02:05,440 --> 01:02:08,120
Speaker 2: How do you get around that entire world of the

1276
01:02:08,200 --> 01:02:10,360
Speaker 2: iPhone in the US not so much.

1277
01:02:10,360 --> 01:02:12,280
Speaker 1: You travel a lot, so you've seen in the other

1278
01:02:12,320 --> 01:02:15,760
Speaker 1: parts of the world iPhone is not It's prevalent, but

1279
01:02:15,840 --> 01:02:17,640
Speaker 1: it's not this thing that you have to have because

1280
01:02:17,680 --> 01:02:19,919
Speaker 1: people use other messaging apps. But here in the US,

1281
01:02:19,960 --> 01:02:22,960
Speaker 1: it's all about imassage and having the iPhone. So how

1282
01:02:22,960 --> 01:02:25,640
Speaker 1: do you market to people and say, hey, you don't

1283
01:02:25,680 --> 01:02:27,160
Speaker 1: necessarily have to have that and you.

1284
01:02:27,080 --> 01:02:28,720
Speaker 2: Can still have a great smartphone experience.

1285
01:02:28,800 --> 01:02:29,040
Speaker 3: Yeah.

1286
01:02:29,120 --> 01:02:30,560
Speaker 12: I mean, one thing we've seen is actually a lot

1287
01:02:30,600 --> 01:02:32,320
Speaker 12: of our partners have told us that are switching rate

1288
01:02:33,080 --> 01:02:35,240
Speaker 12: from iOS to US is way higher than any of

1289
01:02:35,320 --> 01:02:37,640
Speaker 12: the other injury companies. I think we have a much

1290
01:02:37,720 --> 01:02:39,800
Speaker 12: higher percentage of gen Z users, and I think people

1291
01:02:39,800 --> 01:02:43,440
Speaker 12: are attracted to as base earn approach on you know better.

1292
01:02:43,920 --> 01:02:45,480
Speaker 12: We think a user experience a better design.

1293
01:02:45,600 --> 01:02:46,320
Speaker 2: And so I think that's.

1294
01:02:46,160 --> 01:02:48,400
Speaker 12: Where we're starting, and you know, I think we'll we'll

1295
01:02:48,400 --> 01:02:49,000
Speaker 12: take it from there.

1296
01:02:49,280 --> 01:02:51,720
Speaker 1: And my final question is how do I use a

1297
01:02:51,760 --> 01:02:54,320
Speaker 1: case with this device? Because the back is something that

1298
01:02:54,360 --> 01:02:56,240
Speaker 1: you want it it's almost a useful it is a

1299
01:02:56,320 --> 01:02:56,960
Speaker 1: useful back.

1300
01:02:57,800 --> 01:03:00,640
Speaker 12: Yeah, so visitor, Well, we'll have accessories on site. And

1301
01:03:00,680 --> 01:03:03,040
Speaker 12: also I think people can take comfort that We've done

1302
01:03:03,040 --> 01:03:06,080
Speaker 12: decent durability testing Google Glass five so you can feel

1303
01:03:06,080 --> 01:03:08,120
Speaker 12: comfortable using on a data basis.

1304
01:03:07,960 --> 01:03:10,800
Speaker 1: Okay, and launching in the US for the first time.

1305
01:03:10,840 --> 01:03:11,840
Speaker 1: Are you excited about this?

1306
01:03:12,160 --> 01:03:12,280
Speaker 2: Very?

1307
01:03:12,400 --> 01:03:14,560
Speaker 12: I mean, I think you know, I think you know.

1308
01:03:14,600 --> 01:03:17,400
Speaker 12: For people that are new to Nothing, check out the reviews,

1309
01:03:17,400 --> 01:03:19,400
Speaker 12: and I think that's our best proof point.

1310
01:03:19,560 --> 01:03:21,280
Speaker 2: Kyle Jong, thanks so much for joining me.

1311
01:03:21,400 --> 01:03:23,920
Speaker 12: Thanks for having me VP of Nothing A Lot in

1312
01:03:23,920 --> 01:03:24,280
Speaker 12: a little.

1313
01:03:25,080 --> 01:03:26,120
Speaker 2: My name is rich Demiro.

1314
01:03:26,320 --> 01:03:28,600
Speaker 1: Your questions coming up next? Give me a call at

1315
01:03:28,640 --> 01:03:32,040
Speaker 1: triple eight rich one O one. That's eight eight eight seven.

1316
01:03:31,840 --> 01:03:34,720
Speaker 2: Four to two, four to one zero one. You are

1317
01:03:34,760 --> 01:03:36,400
Speaker 2: listening to rich on Tech.

1318
01:03:38,480 --> 01:03:41,960
Speaker 1: Welcome back to rich on Tech, the show where I

1319
01:03:42,000 --> 01:03:44,440
Speaker 1: talk about the tech stuff I think you should know about.

1320
01:03:44,560 --> 01:03:47,680
Speaker 1: Phone lines are open at triple eight rich one O

1321
01:03:47,800 --> 01:03:51,160
Speaker 1: one eight eight eight seven four to two, four to

1322
01:03:51,160 --> 01:03:55,640
Speaker 1: one zero one. Once again, the website rich on tech

1323
01:03:55,920 --> 01:03:59,840
Speaker 1: dot tv. You can see previous shows. You can subscribe

1324
01:03:59,840 --> 01:04:02,640
Speaker 1: to the podcast version, sign up for the newsletter, which

1325
01:04:02,800 --> 01:04:06,720
Speaker 1: one of these days it'll it'll come soon. If you

1326
01:04:06,800 --> 01:04:08,520
Speaker 1: listen to the show, you know why that's becoming an

1327
01:04:08,560 --> 01:04:09,120
Speaker 1: inside joke.

1328
01:04:09,120 --> 01:04:09,480
Speaker 3: All right.

1329
01:04:09,480 --> 01:04:12,080
Speaker 1: Tom is in Woodland, Hills. Tom, you're on with Rich.

1330
01:04:12,120 --> 01:04:12,840
Speaker 1: Welcome to the show.

1331
01:04:12,880 --> 01:04:13,840
Speaker 11: Hey Rich, how are you doing?

1332
01:04:14,160 --> 01:04:15,480
Speaker 2: I'm doing great? How are you?

1333
01:04:16,320 --> 01:04:22,200
Speaker 11: I'm doing? Okay. Here's nice situation. I have had a

1334
01:04:22,320 --> 01:04:27,200
Speaker 11: Gmail account still do. I ditched Yahoo in two thousand

1335
01:04:27,240 --> 01:04:31,960
Speaker 11: and seven, and so over the years, I've been.

1336
01:04:33,920 --> 01:04:35,360
Speaker 7: On a number of.

1337
01:04:35,440 --> 01:04:37,920
Speaker 11: High volume email lists. So I get a lot of email.

1338
01:04:39,800 --> 01:04:45,160
Speaker 11: And when I look at the mail app on my iPhone,

1339
01:04:46,360 --> 01:04:51,680
Speaker 11: it says that I have upwards of ninety nine thousand

1340
01:04:51,800 --> 01:04:53,760
Speaker 11: email messages unlist messages.

1341
01:04:54,200 --> 01:04:55,800
Speaker 2: That's a lot. Yeah, that's a lot.

1342
01:04:56,640 --> 01:04:57,680
Speaker 13: Yeah.

1343
01:04:57,840 --> 01:05:00,360
Speaker 1: Is that saying on your on your little like the

1344
01:05:00,440 --> 01:05:02,040
Speaker 1: little icon says that many?

1345
01:05:02,960 --> 01:05:03,160
Speaker 14: Yeah.

1346
01:05:03,280 --> 01:05:05,480
Speaker 2: Oh that would drive me nuts.

1347
01:05:05,480 --> 01:05:05,880
Speaker 14: It does.

1348
01:05:06,400 --> 01:05:08,600
Speaker 11: A buddy of mine looked at my phone the other days,

1349
01:05:09,160 --> 01:05:11,720
Speaker 11: but you don't. You don't ever read your email first.

1350
01:05:12,960 --> 01:05:19,000
Speaker 14: But anyway, so my question is, is.

1351
01:05:16,600 --> 01:05:20,520
Speaker 11: There a way I can log into Gmail on the web?

1352
01:05:22,440 --> 01:05:24,880
Speaker 11: I was reading up on this and I thought it

1353
01:05:24,960 --> 01:05:28,040
Speaker 11: said something about you can go into the search box

1354
01:05:28,600 --> 01:05:33,880
Speaker 11: and type in before colon whatever your arbitrary cutoff date is,

1355
01:05:35,000 --> 01:05:38,240
Speaker 11: do a search on that and it will show you

1356
01:05:38,280 --> 01:05:43,520
Speaker 11: everything you know before that cutoff date. Let's say January

1357
01:05:43,600 --> 01:05:45,720
Speaker 11: first of this year. Yep, and.

1358
01:05:47,280 --> 01:05:52,640
Speaker 14: So I I did that, and I clipped on the

1359
01:05:53,360 --> 01:06:00,320
Speaker 14: what and then all button and it only shows me.

1360
01:06:01,120 --> 01:06:06,280
Speaker 11: Fifty messages of fifty conversations at a time, right, okay,

1361
01:06:07,160 --> 01:06:12,080
Speaker 11: what I you know? And I'm thinking, well, why only fifty?

1362
01:06:12,720 --> 01:06:16,480
Speaker 11: Uh so? And if I if I want to delete

1363
01:06:16,480 --> 01:06:18,640
Speaker 11: a badge of fifty at the time, I'm going to

1364
01:06:18,680 --> 01:06:21,200
Speaker 11: have to do that, you know, close to two thousand

1365
01:06:21,640 --> 01:06:23,280
Speaker 11: times to.

1366
01:06:22,640 --> 01:06:23,840
Speaker 14: Get rid of all this stuff.

1367
01:06:24,160 --> 01:06:30,080
Speaker 1: Yep, So is there kind of you're you're breaking up Tom,

1368
01:06:30,120 --> 01:06:32,240
Speaker 1: But I've got I've got the question and I've got

1369
01:06:32,240 --> 01:06:35,440
Speaker 1: the answer. So yeah, you can clean this out and

1370
01:06:35,480 --> 01:06:37,160
Speaker 1: you can use the search bar. I was going to

1371
01:06:37,240 --> 01:06:39,840
Speaker 1: recommend that you go to Gmail on the web, so

1372
01:06:39,880 --> 01:06:42,800
Speaker 1: you can go to mail dot Google dot com and

1373
01:06:42,880 --> 01:06:44,960
Speaker 1: at the top of and this is why I love

1374
01:06:45,040 --> 01:06:48,840
Speaker 1: Gmail is that you know, it is highly searchable, and

1375
01:06:49,000 --> 01:06:51,360
Speaker 1: Google is applying a whole bunch of different things to

1376
01:06:51,440 --> 01:06:53,960
Speaker 1: help you find your emails fast, even in a ce

1377
01:06:54,040 --> 01:06:56,760
Speaker 1: of ninety nine thousand emails. But if you want to

1378
01:06:56,760 --> 01:06:59,600
Speaker 1: get rid of those emails, there's also a lot of

1379
01:06:59,600 --> 01:07:03,040
Speaker 1: functions of that search bar that works for more than

1380
01:07:03,400 --> 01:07:06,800
Speaker 1: just typing in a keyword. So if you go to

1381
01:07:06,840 --> 01:07:10,600
Speaker 1: that search bar, and you look at the on the right,

1382
01:07:10,640 --> 01:07:13,800
Speaker 1: there's like some kind of like a little you know,

1383
01:07:13,840 --> 01:07:16,520
Speaker 1: like a setting icon. You can click that for the

1384
01:07:16,560 --> 01:07:20,200
Speaker 1: advanced search, and there you can get in and really

1385
01:07:20,200 --> 01:07:22,800
Speaker 1: figure out what you want to do. So the date

1386
01:07:23,040 --> 01:07:25,880
Speaker 1: there is a date search inside there which you can

1387
01:07:26,000 --> 01:07:27,840
Speaker 1: kind of start to use. But I think what you

1388
01:07:27,880 --> 01:07:30,720
Speaker 1: were talking about is really what you want to do.

1389
01:07:31,800 --> 01:07:34,080
Speaker 1: And so one of the things that I typically do

1390
01:07:34,680 --> 01:07:38,640
Speaker 1: is look for attachments that are larger than a certain size.

1391
01:07:38,640 --> 01:07:41,440
Speaker 1: So let's say ten megabytes, and so I can go

1392
01:07:41,520 --> 01:07:43,360
Speaker 1: through and just get rid of all those emails because

1393
01:07:43,360 --> 01:07:46,520
Speaker 1: they're just taking up unnecessary space. But the search that

1394
01:07:46,560 --> 01:07:51,480
Speaker 1: you want to do is basically type in before colon

1395
01:07:52,120 --> 01:07:55,600
Speaker 1: the year, and I can do this right now before

1396
01:07:55,680 --> 01:08:01,040
Speaker 1: twenty twenty three, twenty twenty two rather one two. So

1397
01:08:01,080 --> 01:08:02,960
Speaker 1: if you want to get all the emails, you know

1398
01:08:03,040 --> 01:08:06,840
Speaker 1: before that date, and you click that search that in

1399
01:08:06,920 --> 01:08:08,800
Speaker 1: and it will give you a list, And like you said,

1400
01:08:08,880 --> 01:08:11,240
Speaker 1: it's only going to give you depending on how you

1401
01:08:11,280 --> 01:08:13,720
Speaker 1: have your Gmail set up. You have fifty messages at

1402
01:08:13,760 --> 01:08:16,040
Speaker 1: a time, I have one hundred displayed on my screen.

1403
01:08:16,040 --> 01:08:18,360
Speaker 1: You can change that in the settings. But when you

1404
01:08:18,439 --> 01:08:21,800
Speaker 1: click the box on the upper column. There's like a

1405
01:08:21,800 --> 01:08:26,559
Speaker 1: little check mark box above the messages, and you click

1406
01:08:26,600 --> 01:08:30,559
Speaker 1: that and it will highlight all the messages on that page. Now,

1407
01:08:30,600 --> 01:08:32,920
Speaker 1: like you said, that's only fifty messages at a time.

1408
01:08:32,960 --> 01:08:34,519
Speaker 1: This will take you a long time to go through

1409
01:08:34,600 --> 01:08:38,799
Speaker 1: ninety nine thousand. But if you notice, Google's pretty smart.

1410
01:08:39,120 --> 01:08:42,480
Speaker 1: It says, all one hundred conversations on this page are selected.

1411
01:08:43,040 --> 01:08:48,679
Speaker 1: Select all conversations that match this search. You click that,

1412
01:08:49,240 --> 01:08:53,040
Speaker 1: and now you are selecting a whole bunch of messages

1413
01:08:53,200 --> 01:08:55,720
Speaker 1: theoretically all ninety nine thousand. I don't know if that's

1414
01:08:55,760 --> 01:08:58,960
Speaker 1: going to be true of the moment you do this. Now,

1415
01:08:59,000 --> 01:09:01,120
Speaker 1: I'm not going to do this right now. But then

1416
01:09:01,160 --> 01:09:03,599
Speaker 1: you click the trash can up at the top where

1417
01:09:03,600 --> 01:09:06,839
Speaker 1: it says delete, and it's going to take a while, Tom,

1418
01:09:07,000 --> 01:09:09,640
Speaker 1: Believe me, this is not going to happen instantly. So

1419
01:09:10,040 --> 01:09:12,720
Speaker 1: if you want to practice with this, the way you

1420
01:09:12,720 --> 01:09:14,920
Speaker 1: can practice, if you're listening and you want to delete

1421
01:09:14,920 --> 01:09:17,080
Speaker 1: a whole bunch of stuff at once, go into your

1422
01:09:17,120 --> 01:09:21,439
Speaker 1: spam on Gmail. Click the select box at the top

1423
01:09:21,520 --> 01:09:24,320
Speaker 1: of the list of spam, and it says all one

1424
01:09:24,360 --> 01:09:27,200
Speaker 1: hundred conversations on this page are selected, or however many

1425
01:09:27,200 --> 01:09:29,519
Speaker 1: you have, and then it says select all, and I

1426
01:09:29,960 --> 01:09:33,320
Speaker 1: happen to have three hundred and sixty one spam conversations,

1427
01:09:33,760 --> 01:09:37,680
Speaker 1: so I click there and now it says delete forever.

1428
01:09:38,040 --> 01:09:39,760
Speaker 1: And it's a little different than the trash can on

1429
01:09:39,800 --> 01:09:42,040
Speaker 1: the other page. But that can give you some practice

1430
01:09:42,040 --> 01:09:44,360
Speaker 1: as to how long it takes to delete this. It

1431
01:09:44,400 --> 01:09:46,439
Speaker 1: will take a little bit of time to delete, but

1432
01:09:46,520 --> 01:09:49,320
Speaker 1: that's the way to do it. Yes, I would recommend

1433
01:09:49,640 --> 01:09:52,599
Speaker 1: cleaning out Gmail every once in a while because your

1434
01:09:52,680 --> 01:09:56,960
Speaker 1: Gmail does count against your Google storage. You get five

1435
01:09:57,040 --> 01:09:59,880
Speaker 1: gigabytes or sorry you get I think you get f

1436
01:10:00,080 --> 01:10:07,320
Speaker 1: fifteen storage. Gigabytes of storage on Gmail for free. In fact,

1437
01:10:07,600 --> 01:10:13,240
Speaker 1: when Google first started, it was unlimited and there's actually

1438
01:10:13,320 --> 01:10:15,280
Speaker 1: if you remember this, this is going way back to

1439
01:10:15,280 --> 01:10:19,200
Speaker 1: when Gmail started. Gmail started on April Fool's Day, so

1440
01:10:19,200 --> 01:10:21,800
Speaker 1: everyone thought it was a joke because it was unlimited

1441
01:10:22,200 --> 01:10:24,920
Speaker 1: email storage. And of course that changed as Google got

1442
01:10:24,920 --> 01:10:28,160
Speaker 1: bigger and Gmail got more popular. But it was unlimited

1443
01:10:29,560 --> 01:10:32,960
Speaker 1: and it had a little count not a countdown, a

1444
01:10:33,040 --> 01:10:36,160
Speaker 1: count up, So every second you were on that homepage

1445
01:10:36,160 --> 01:10:39,639
Speaker 1: of Gmail, it would tick up another little tiny fraction

1446
01:10:39,800 --> 01:10:42,519
Speaker 1: of a megabyte or a gigabyte of storage, and I

1447
01:10:42,520 --> 01:10:45,400
Speaker 1: think it launched with one gig of storage. I can't

1448
01:10:45,400 --> 01:10:47,559
Speaker 1: really remember. I'm sure I could look it up, but

1449
01:10:47,640 --> 01:10:49,920
Speaker 1: it launched with so much storage. And you have to

1450
01:10:49,960 --> 01:10:54,280
Speaker 1: remember at the time, Hotmail was the best thing going

1451
01:10:54,360 --> 01:10:58,479
Speaker 1: for email, and it gave you like ten megabytes of storage,

1452
01:10:58,479 --> 01:11:01,280
Speaker 1: and Gmail comes on and they're giving you a gig

1453
01:11:01,320 --> 01:11:03,240
Speaker 1: and people just thought, no way, there's no way this

1454
01:11:03,320 --> 01:11:03,759
Speaker 1: is true.

1455
01:11:03,840 --> 01:11:04,320
Speaker 2: It can't be.

1456
01:11:04,920 --> 01:11:09,160
Speaker 1: And so yes, it is good question, Tom, and clean

1457
01:11:09,240 --> 01:11:12,120
Speaker 1: up that Gmail. Get those ninety nine thousand messages out

1458
01:11:12,120 --> 01:11:13,559
Speaker 1: of there, and your.

1459
01:11:13,439 --> 01:11:14,920
Speaker 2: Life will be better for it.

1460
01:11:15,960 --> 01:11:21,080
Speaker 1: Okay, nearby Share for Windows is now available, So if

1461
01:11:21,080 --> 01:11:24,000
Speaker 1: you have a Windows computer and you have an Android phone,

1462
01:11:24,000 --> 01:11:27,680
Speaker 1: this is pretty handy. It's basically air drop for your

1463
01:11:27,760 --> 01:11:30,799
Speaker 1: Android phone to your Windows computer. There was a beta

1464
01:11:30,880 --> 01:11:33,519
Speaker 1: of this a couple of months ago. Google of course

1465
01:11:33,600 --> 01:11:37,760
Speaker 1: launched figured out how people use it. They said it's

1466
01:11:37,760 --> 01:11:40,840
Speaker 1: been installed by one point seven million people. Photos and

1467
01:11:40,920 --> 01:11:43,479
Speaker 1: videos are the most popular type of file to send,

1468
01:11:44,360 --> 01:11:47,680
Speaker 1: and they've seen fifty million files transferred between PCs and

1469
01:11:47,680 --> 01:11:50,559
Speaker 1: Android devices. So if you have an Android and you

1470
01:11:50,600 --> 01:11:55,080
Speaker 1: have a Windows computer, you can basically air drop between

1471
01:11:55,120 --> 01:11:56,840
Speaker 1: those two things. They have to be on the same

1472
01:11:56,880 --> 01:11:59,600
Speaker 1: Wi Fi network, but that's how it works. With the

1473
01:12:00,120 --> 01:12:03,599
Speaker 1: launch of the actual program, they now have an estimated

1474
01:12:03,640 --> 01:12:06,120
Speaker 1: time for file transfers. You can see how long it's

1475
01:12:06,120 --> 01:12:09,679
Speaker 1: going to take, and there's now an image preview within

1476
01:12:09,760 --> 01:12:12,519
Speaker 1: the device notification, so you know you're getting the right

1477
01:12:12,560 --> 01:12:16,120
Speaker 1: file that's being shared. So again, nearby Share for Windows

1478
01:12:16,320 --> 01:12:18,280
Speaker 1: is now available. If you have an Android phone you

1479
01:12:18,320 --> 01:12:21,240
Speaker 1: want to exchange big files between your computer and your phone,

1480
01:12:21,800 --> 01:12:23,439
Speaker 1: and vice versa, you can do it.

1481
01:12:23,800 --> 01:12:24,559
Speaker 2: Go download it.

1482
01:12:25,520 --> 01:12:27,599
Speaker 1: Eight to eight rich one on one eight eight eight

1483
01:12:27,840 --> 01:12:29,439
Speaker 1: seven four to two, four.

1484
01:12:29,320 --> 01:12:31,880
Speaker 2: To one zero one. This is rich on Tech.

1485
01:12:34,439 --> 01:12:38,320
Speaker 1: Welcome back to rich on Tech. Rich DeMuro here hanging

1486
01:12:38,360 --> 01:12:42,919
Speaker 1: out with you, talking technology. It's been a great show today.

1487
01:12:43,280 --> 01:12:45,920
Speaker 1: We're not done just yet. Eight to eight rich one

1488
01:12:45,920 --> 01:12:50,320
Speaker 1: O one eight eight eight seven four to two.

1489
01:12:49,920 --> 01:12:52,599
Speaker 2: Four to one zero one. Let's see.

1490
01:12:52,640 --> 01:12:54,240
Speaker 1: We do have some phone lines open if you want

1491
01:12:54,240 --> 01:12:58,760
Speaker 1: to give me a call and ask your question about technology.

1492
01:12:58,840 --> 01:13:01,519
Speaker 1: You can follow me on social media. I am at

1493
01:13:01,800 --> 01:13:08,360
Speaker 1: rich on Tech. I'm on Instagram, Twitter, Facebook, and I'm

1494
01:13:08,400 --> 01:13:11,000
Speaker 1: still on threads. But it's hanging on by a thread.

1495
01:13:11,040 --> 01:13:15,200
Speaker 1: I feel like this this social media social network is uh,

1496
01:13:15,680 --> 01:13:17,760
Speaker 1: you know, it was the talk of the town and

1497
01:13:17,840 --> 01:13:21,240
Speaker 1: now it's kind of uh, I don't know, it's unraveling. Okay,

1498
01:13:21,320 --> 01:13:27,360
Speaker 1: enough of the threads puns. Sometimes I just laugh at

1499
01:13:27,360 --> 01:13:30,200
Speaker 1: my own jokes, both here in the studio and also

1500
01:13:30,240 --> 01:13:33,680
Speaker 1: at home, and you know, it's just kind of one

1501
01:13:33,720 --> 01:13:34,280
Speaker 1: of those things.

1502
01:13:35,479 --> 01:13:38,040
Speaker 2: Yeah, it just comes with comes with age. I guess.

1503
01:13:38,479 --> 01:13:40,800
Speaker 1: Coming up on this hour, old friend of the show,

1504
01:13:40,800 --> 01:13:44,519
Speaker 1: travel expert Johnny Jet will explain the high tech travel

1505
01:13:44,560 --> 01:13:47,800
Speaker 1: scam you need to be aware of personally. I was

1506
01:13:47,840 --> 01:13:51,439
Speaker 1: just asking Johnny for some advice about a trip to

1507
01:13:51,439 --> 01:13:54,680
Speaker 1: Hawaii I'm trying to plan, and it's it's sometimes it's

1508
01:13:54,760 --> 01:13:58,640
Speaker 1: nice to have these guests on speed dial because I'm like, hey,

1509
01:13:58,680 --> 01:14:00,400
Speaker 1: you want to be on the show, all so can

1510
01:14:00,439 --> 01:14:01,679
Speaker 1: I ask you a side question?

1511
01:14:02,000 --> 01:14:02,200
Speaker 4: You know?

1512
01:14:02,240 --> 01:14:04,719
Speaker 1: And it's just I do that with a lot of guests.

1513
01:14:04,760 --> 01:14:10,800
Speaker 1: All right, let's go to Jeff. Jeff is in in Vernice, Florida. Jeff,

1514
01:14:10,800 --> 01:14:11,559
Speaker 1: Did I get that right?

1515
01:14:12,520 --> 01:14:12,760
Speaker 3: Yes?

1516
01:14:12,800 --> 01:14:13,000
Speaker 14: Sir?

1517
01:14:13,200 --> 01:14:15,040
Speaker 2: All right, you're on with Rich. What's up?

1518
01:14:16,439 --> 01:14:16,679
Speaker 1: Well?

1519
01:14:16,760 --> 01:14:24,040
Speaker 13: You were talking about software for note taking. Yes, I

1520
01:14:24,080 --> 01:14:26,680
Speaker 13: had a great one that I used on a Macintosh

1521
01:14:26,800 --> 01:14:30,559
Speaker 13: back in the I don't know, late eighties and early nineties.

1522
01:14:30,600 --> 01:14:34,640
Speaker 13: It was called more by Simantek.

1523
01:14:34,320 --> 01:14:36,879
Speaker 2: Oh, the security company.

1524
01:14:37,880 --> 01:14:44,320
Speaker 13: Yes, really, well before they, I guess dabbled in creating

1525
01:14:44,520 --> 01:14:51,080
Speaker 13: useful software, and this was extremely useful. It was they

1526
01:14:51,080 --> 01:14:58,120
Speaker 13: called it an outlining program. You could capture your thoughts

1527
01:14:58,800 --> 01:15:06,040
Speaker 13: just randomly got that, you know, collect them line by line,

1528
01:15:07,080 --> 01:15:12,720
Speaker 13: and then use the mouse to organize them because their

1529
01:15:12,960 --> 01:15:19,880
Speaker 13: mouse and uh uh return keys and indent keys to

1530
01:15:21,520 --> 01:15:26,040
Speaker 13: organize the thoughts so that they were in hierarchical order.

1531
01:15:27,160 --> 01:15:29,559
Speaker 2: Interesting drag and dropp or is this more.

1532
01:15:29,439 --> 01:15:31,960
Speaker 13: Of just like drag and drop?

1533
01:15:32,120 --> 01:15:33,560
Speaker 2: Okay? Wow? Interesting?

1534
01:15:33,720 --> 01:15:38,000
Speaker 13: So you can build an outline of these thoughts. And

1535
01:15:38,040 --> 01:15:42,680
Speaker 13: what was beautiful is that then you could click a

1536
01:15:42,720 --> 01:15:51,759
Speaker 13: button and create presentation charts that were organized to organize

1537
01:15:51,800 --> 01:15:56,479
Speaker 13: your thoughts that way. For some reason, the antic didn't

1538
01:15:56,880 --> 01:16:03,120
Speaker 13: elect to upgrade uh the software, and then they dropped

1539
01:16:03,120 --> 01:16:05,200
Speaker 13: it and nobody took it up.

1540
01:16:06,320 --> 01:16:06,599
Speaker 2: Wow.

1541
01:16:06,640 --> 01:16:10,920
Speaker 1: To continue this, I've never heard of this one, but

1542
01:16:10,960 --> 01:16:13,080
Speaker 1: I'm looking up on the Wikipedia and it said it

1543
01:16:13,120 --> 01:16:17,600
Speaker 1: was selected editor's choice Mac User magazine best Organizer and

1544
01:16:17,640 --> 01:16:22,200
Speaker 1: best product of nineteen eighty six. But here's what's interesting, Jeff,

1545
01:16:22,320 --> 01:16:27,599
Speaker 1: what you're describing is exactly how Notion works. So have

1546
01:16:27,640 --> 01:16:29,400
Speaker 1: you checked have you tried Notion at all?

1547
01:16:30,200 --> 01:16:30,479
Speaker 14: No?

1548
01:16:30,600 --> 01:16:32,360
Speaker 2: Okay, so this is like.

1549
01:16:32,360 --> 01:16:35,680
Speaker 1: The hot new program right now and everyone's using it

1550
01:16:35,720 --> 01:16:38,760
Speaker 1: because it's it's so flexible. But I'm not kidding. It's

1551
01:16:38,800 --> 01:16:43,160
Speaker 1: exactly what you're talking about. It's outline based. It's very

1552
01:16:43,240 --> 01:16:46,960
Speaker 1: similar where it's drag and drop, and it's hierarchical. Tough

1553
01:16:46,960 --> 01:16:49,720
Speaker 1: to say that word for me. You can organize things

1554
01:16:49,720 --> 01:16:52,639
Speaker 1: in a hierarchy by dragging. So let's say you create

1555
01:16:52,680 --> 01:16:56,000
Speaker 1: two pages. You can make one of the pages sort

1556
01:16:56,000 --> 01:16:58,400
Speaker 1: of nest into the other page by dragging it into

1557
01:16:58,439 --> 01:17:00,120
Speaker 1: that page, and then you can even do a third

1558
01:17:00,160 --> 01:17:02,960
Speaker 1: layer and have that page nest into that. So it

1559
01:17:03,080 --> 01:17:05,360
Speaker 1: is really interesting in what you're talking about. This is

1560
01:17:05,479 --> 01:17:10,919
Speaker 1: kind of similar, but you know, a little bit different obviously.

1561
01:17:10,960 --> 01:17:13,280
Speaker 1: But if you look on the Wikipedia page too, Notion

1562
01:17:13,479 --> 01:17:18,200
Speaker 1: is listed as an outline software, and so other other

1563
01:17:18,320 --> 01:17:21,679
Speaker 1: softwares that I mean they also not see there. They

1564
01:17:21,800 --> 01:17:25,280
Speaker 1: group it into note taking slash outliner software. So I

1565
01:17:25,320 --> 01:17:27,200
Speaker 1: think that I don't think all of these that they

1566
01:17:27,240 --> 01:17:31,200
Speaker 1: list are really outliner, but I do think Notion is. So,

1567
01:17:31,200 --> 01:17:32,679
Speaker 1: so what do you use these days now.

1568
01:17:32,600 --> 01:17:38,000
Speaker 13: Jeff, I don't use anything. I'm gleefully retired.

1569
01:17:38,160 --> 01:17:40,519
Speaker 1: Oh well, perfect, there you go, so you don't you

1570
01:17:40,560 --> 01:17:43,840
Speaker 1: don't need to take any notes anymore. No, but it

1571
01:17:43,920 --> 01:17:46,080
Speaker 1: sounded like back in the day you were you were

1572
01:17:46,120 --> 01:17:47,880
Speaker 1: all about this this more program.

1573
01:17:48,040 --> 01:17:51,280
Speaker 2: Huh oh yeah, very nice. And do you still have

1574
01:17:51,280 --> 01:17:53,200
Speaker 2: a copy of your data from there or no?

1575
01:17:55,120 --> 01:17:56,840
Speaker 13: Yeah, somewhere somewhere.

1576
01:17:56,520 --> 01:17:58,000
Speaker 2: It's probably probably wouldn't.

1577
01:17:58,000 --> 01:18:00,479
Speaker 13: Well, yeah, in the box somewhere.

1578
01:18:01,840 --> 01:18:04,639
Speaker 1: Very fun. Well, thanks for listening down there in Florida today.

1579
01:18:04,640 --> 01:18:05,280
Speaker 1: I appreciate it.

1580
01:18:06,760 --> 01:18:07,559
Speaker 13: Thank you very much.

1581
01:18:07,600 --> 01:18:11,960
Speaker 2: All right, thank you appreciate that. Yeah.

1582
01:18:12,000 --> 01:18:14,360
Speaker 1: You know, look, people want to be organized in nineteen

1583
01:18:14,360 --> 01:18:16,439
Speaker 1: eighty six just as much as they do today. It's

1584
01:18:16,479 --> 01:18:19,080
Speaker 1: just that today we have a thousand more options, and

1585
01:18:19,200 --> 01:18:21,519
Speaker 1: it's you know, it's funny now talking to Jeff, I'm

1586
01:18:21,600 --> 01:18:23,599
Speaker 1: kind of like looking at Notion again. I'm like, ah,

1587
01:18:23,720 --> 01:18:25,320
Speaker 1: I really want to figure out how to use this.

1588
01:18:25,800 --> 01:18:28,599
Speaker 1: I really want to like, I want to love it

1589
01:18:28,880 --> 01:18:31,800
Speaker 1: because it's got everything I need, including AI. So AI

1590
01:18:31,960 --> 01:18:34,280
Speaker 1: is built into Notion, which is really neat. So let's

1591
01:18:34,320 --> 01:18:37,280
Speaker 1: just say, let's just say you put your notes from

1592
01:18:37,360 --> 01:18:40,800
Speaker 1: a meeting into this notion like into a page. You

1593
01:18:40,840 --> 01:18:44,160
Speaker 1: can tap the forward slash and then it brings up

1594
01:18:44,240 --> 01:18:47,280
Speaker 1: AI and it brings up a whole bunch of stuff,

1595
01:18:47,280 --> 01:18:50,479
Speaker 1: one of those things being AI, so you can actually

1596
01:18:50,720 --> 01:18:54,160
Speaker 1: summarize I mean, you could do so much with AI

1597
01:18:54,240 --> 01:18:56,240
Speaker 1: on here too. So it's built right in. It's really

1598
01:18:56,320 --> 01:19:02,160
Speaker 1: quite incredible. Let's see, let's go to Sarah. Sarah's in

1599
01:19:02,400 --> 01:19:04,160
Speaker 1: Huntington Beach. Sarah, you're on with rich.

1600
01:19:04,760 --> 01:19:06,040
Speaker 15: Oh yeah, how are you doing today?

1601
01:19:06,240 --> 01:19:07,760
Speaker 2: I'm doing great? How are you?

1602
01:19:08,439 --> 01:19:09,240
Speaker 7: I'm good.

1603
01:19:09,400 --> 01:19:12,080
Speaker 15: I'm kind of excited to hopefully get some information from

1604
01:19:12,080 --> 01:19:16,439
Speaker 15: you today about I don't know, three years ago, maybe

1605
01:19:16,520 --> 01:19:19,360
Speaker 15: I was in Arizona and at a big old shopping

1606
01:19:19,400 --> 01:19:22,360
Speaker 15: mall they had a traveling exhibit of a museum, and

1607
01:19:22,479 --> 01:19:27,360
Speaker 15: one of the exhibits and it was a virtual reality

1608
01:19:27,400 --> 01:19:30,719
Speaker 15: experience and you just win. You put on the little goggles,

1609
01:19:30,760 --> 01:19:33,920
Speaker 15: you sat on the bench and it took you. When

1610
01:19:33,920 --> 01:19:36,320
Speaker 15: you watched, you were like on a little rowboat going

1611
01:19:36,360 --> 01:19:40,520
Speaker 15: through and it was the graphics were almost like watercolor

1612
01:19:40,560 --> 01:19:42,720
Speaker 15: paintings around you, but you felt like you were in it.

1613
01:19:43,240 --> 01:19:45,479
Speaker 15: You're on this little boat and when the dog jumps

1614
01:19:45,479 --> 01:19:47,200
Speaker 15: in the boat, the boat tips and you grab on

1615
01:19:47,240 --> 01:19:48,920
Speaker 15: the bench like you're going to fall out, and I

1616
01:19:48,960 --> 01:19:50,719
Speaker 15: was like, this is amazing.

1617
01:19:50,760 --> 01:19:51,799
Speaker 11: I have to do this again.

1618
01:19:52,680 --> 01:19:55,880
Speaker 15: And I mean when I look online, there's such a

1619
01:19:55,880 --> 01:19:59,479
Speaker 15: wide gambit of oh yeah, video you know, VR goggles

1620
01:19:59,520 --> 01:20:03,160
Speaker 15: thirty nine, and then there's videos things for six hundred dollars,

1621
01:20:03,160 --> 01:20:06,080
Speaker 15: and I'm I don't want to play video games. I

1622
01:20:06,200 --> 01:20:09,920
Speaker 15: just want that experience again, like maybe river rafting or

1623
01:20:10,000 --> 01:20:12,680
Speaker 15: going walking through a museum somewhere else. You know, I'm

1624
01:20:12,720 --> 01:20:15,920
Speaker 15: not really interested in games, and I've seen I've seen those,

1625
01:20:16,040 --> 01:20:19,280
Speaker 15: but I don't know what I'm looking for. I don't know,

1626
01:20:19,439 --> 01:20:21,600
Speaker 15: you know, what do I want? I know what I

1627
01:20:21,640 --> 01:20:23,680
Speaker 15: want to do, but I don't know what I you know,

1628
01:20:23,840 --> 01:20:24,800
Speaker 15: what am I shopping for?

1629
01:20:24,840 --> 01:20:25,000
Speaker 16: Here?

1630
01:20:25,120 --> 01:20:27,240
Speaker 1: Were you stationary or were you moving?

1631
01:20:27,400 --> 01:20:29,439
Speaker 15: Yes, We're just like you're sitting on a bench and

1632
01:20:29,520 --> 01:20:32,320
Speaker 15: I could you not win that in the in the experience.

1633
01:20:32,800 --> 01:20:36,240
Speaker 15: And I'm sure things have gotten you know, exponentially.

1634
01:20:35,640 --> 01:20:38,599
Speaker 2: More you know, yeah, more vibrant in your mind.

1635
01:20:38,800 --> 01:20:41,080
Speaker 1: You're just like, oh, and we you know, we were

1636
01:20:41,120 --> 01:20:43,280
Speaker 1: eating popcorn while we did this, and you know it's

1637
01:20:43,800 --> 01:20:44,479
Speaker 1: we just we're.

1638
01:20:44,360 --> 01:20:46,240
Speaker 15: Sitting in this little rowboat and then all of a sudden,

1639
01:20:46,280 --> 01:20:48,479
Speaker 15: the dog jumps in and in the in your what

1640
01:20:48,520 --> 01:20:51,280
Speaker 15: you're seeing is your boat tip And I'm not kidding.

1641
01:20:51,320 --> 01:20:53,519
Speaker 15: I help them, and I was like, oh, could have,

1642
01:20:54,120 --> 01:20:58,320
Speaker 15: but it was very primitive compared to what I'm sure.

1643
01:20:58,080 --> 01:20:58,960
Speaker 7: There's out there now.

1644
01:20:59,479 --> 01:21:01,559
Speaker 15: But I want to do it again, you know, And

1645
01:21:01,600 --> 01:21:03,680
Speaker 15: I don't know what to shop for to ask for,

1646
01:21:03,800 --> 01:21:06,759
Speaker 15: and I'm you know, I'm not one of the techies

1647
01:21:06,800 --> 01:21:08,720
Speaker 15: of the universe. So I need some help here.

1648
01:21:09,000 --> 01:21:10,719
Speaker 7: Okay, Well, I have some money.

1649
01:21:10,720 --> 01:21:12,400
Speaker 15: I wanted them to do this again. I want to

1650
01:21:12,400 --> 01:21:14,120
Speaker 15: be able to do it whenever I want, not hope

1651
01:21:14,120 --> 01:21:16,200
Speaker 15: to gosh, it comes back to Arizona someday, and I'm

1652
01:21:16,200 --> 01:21:16,919
Speaker 15: not in Arizona.

1653
01:21:17,040 --> 01:21:17,880
Speaker 6: So that's the other part.

1654
01:21:18,080 --> 01:21:19,200
Speaker 2: Yeah, well, a couple things.

1655
01:21:19,240 --> 01:21:22,040
Speaker 1: So if you want just an experience that's similar that

1656
01:21:22,120 --> 01:21:24,920
Speaker 1: I think you would really love, check out a place

1657
01:21:24,960 --> 01:21:30,240
Speaker 1: called Dreamscape. Dreamscape Immersive is sort of a high tech

1658
01:21:30,400 --> 01:21:32,920
Speaker 1: VR movie theater, but it's like an experience. And I've

1659
01:21:32,920 --> 01:21:35,320
Speaker 1: done a couple of these. I've done a lot of them, actually,

1660
01:21:35,760 --> 01:21:40,080
Speaker 1: and they've got locations in La Saudi Arabia. Well, I

1661
01:21:40,120 --> 01:21:42,439
Speaker 1: guess La is the main one. They Wow, they must

1662
01:21:42,479 --> 01:21:44,840
Speaker 1: have closed a bunch of locations. Wow, they had a

1663
01:21:44,840 --> 01:21:47,519
Speaker 1: whole bunch more and they're all closed, but La still

1664
01:21:47,560 --> 01:21:50,719
Speaker 1: has one at the Century City Mall Westfield Century City.

1665
01:21:51,320 --> 01:21:53,480
Speaker 1: If you haven't tried this, one hundred percent.

1666
01:21:53,360 --> 01:21:54,439
Speaker 2: Go go, go, go go.

1667
01:21:54,600 --> 01:21:57,080
Speaker 1: You will love it before you do anything else, Sarah,

1668
01:21:57,320 --> 01:21:59,439
Speaker 1: go to this Dreamscape, pay a couple bucks. I think

1669
01:21:59,439 --> 01:22:01,599
Speaker 1: it's like twenty b ticket, thirty bucks, whatever it is,

1670
01:22:02,080 --> 01:22:04,200
Speaker 1: and just try one of these adventures. They have one

1671
01:22:04,200 --> 01:22:06,639
Speaker 1: that's like an alien zoo. That's the first one I did.

1672
01:22:07,040 --> 01:22:10,360
Speaker 1: They've got an underwater They've got one that's sort of

1673
01:22:10,400 --> 01:22:13,320
Speaker 1: like Indiana Jones. They've got one that's based on a

1674
01:22:13,400 --> 01:22:16,840
Speaker 1: DreamWorks movie How to Train Your Dragon. And they've got

1675
01:22:17,120 --> 01:22:18,920
Speaker 1: a Men in Black one And I don't know if

1676
01:22:18,920 --> 01:22:21,400
Speaker 1: I did that one. I can't remember, but definitely check

1677
01:22:21,439 --> 01:22:24,800
Speaker 1: out Dreamscape Immersive. Gotta go do that. It's really really

1678
01:22:24,840 --> 01:22:28,760
Speaker 1: cool that that'll be similar. The other thing is two

1679
01:22:28,800 --> 01:22:32,400
Speaker 1: Bit Circus in downtown they have in Los Angeles. They

1680
01:22:32,400 --> 01:22:35,360
Speaker 1: have some stuff like this that's really really cool and

1681
01:22:35,400 --> 01:22:38,720
Speaker 1: it's actually walking VR like I was on the side

1682
01:22:38,760 --> 01:22:41,360
Speaker 1: of a cliff and it was just so incredible. But

1683
01:22:41,400 --> 01:22:42,840
Speaker 1: if you want to do this at home, I think

1684
01:22:42,880 --> 01:22:45,000
Speaker 1: the thing to get is the Metaquest too.

1685
01:22:45,160 --> 01:22:45,360
Speaker 2: Now.

1686
01:22:45,400 --> 01:22:49,000
Speaker 1: I can't recommend a specific app that you can run

1687
01:22:49,080 --> 01:22:51,280
Speaker 1: on here, but I can tell you that if you

1688
01:22:51,280 --> 01:22:53,400
Speaker 1: want to walk through cities and things like that, they

1689
01:22:53,439 --> 01:22:55,920
Speaker 1: have this is this is the gold standard right now.

1690
01:22:56,520 --> 01:22:59,519
Speaker 1: It's about three hundred dollars for this device. It'll probably

1691
01:22:59,560 --> 01:23:01,320
Speaker 1: go on so during the holidays, So if you can

1692
01:23:01,360 --> 01:23:03,280
Speaker 1: wait a little bit, you probably want to do that.

1693
01:23:03,760 --> 01:23:07,599
Speaker 1: But if you really want to wait, I don't think.

1694
01:23:07,800 --> 01:23:10,360
Speaker 1: I don't think I could recommend spending thirty five hundred dollars,

1695
01:23:10,439 --> 01:23:12,960
Speaker 1: but you said you had some money to spend. Apple

1696
01:23:13,040 --> 01:23:16,080
Speaker 1: is going to come out with their VR headset sometime

1697
01:23:16,160 --> 01:23:18,400
Speaker 1: next year, and it is going to be quite incredible,

1698
01:23:18,720 --> 01:23:22,360
Speaker 1: and I think it's going to unlock some really incredible experiences,

1699
01:23:22,439 --> 01:23:26,519
Speaker 1: things that the Metaquest can't even do, because Apple's is

1700
01:23:26,640 --> 01:23:29,320
Speaker 1: more augmented reality as well, which means you can see

1701
01:23:29,320 --> 01:23:32,200
Speaker 1: your surroundings, you can get up, you can walk around.

1702
01:23:32,600 --> 01:23:36,120
Speaker 1: But I think the Metaquest too right now is probably

1703
01:23:36,160 --> 01:23:37,840
Speaker 1: going to be a pretty good bet and you can

1704
01:23:38,360 --> 01:23:41,160
Speaker 1: really immerse yourself in some of the experiences. I was

1705
01:23:41,680 --> 01:23:44,040
Speaker 1: talking about the hotel I wanted to stay at in Hawaii,

1706
01:23:44,439 --> 01:23:47,280
Speaker 1: and I actually put on my headset and I was

1707
01:23:47,680 --> 01:23:50,160
Speaker 1: It was very primitive, but I was able to be

1708
01:23:50,360 --> 01:23:53,400
Speaker 1: in the lobby of the hotel, in the in the

1709
01:23:53,400 --> 01:23:55,840
Speaker 1: main areas of the hotel. Stepping outside the hotel. I

1710
01:23:55,840 --> 01:23:58,320
Speaker 1: couldn't walk through it per se. But I think that

1711
01:23:58,320 --> 01:24:00,760
Speaker 1: that's going to be one of the biggest iplications of

1712
01:24:00,880 --> 01:24:03,880
Speaker 1: VR is going to be travel, not just to experience

1713
01:24:03,920 --> 01:24:06,880
Speaker 1: different places, but also to research. So instead of going

1714
01:24:06,880 --> 01:24:08,960
Speaker 1: on trip Advisor and just kind of, you know, clicking

1715
01:24:08,960 --> 01:24:11,160
Speaker 1: through a million pictures, you're actually gonna be able to

1716
01:24:11,200 --> 01:24:13,599
Speaker 1: stand and look at this hotel in front of you,

1717
01:24:14,200 --> 01:24:17,240
Speaker 1: walk into the lobby, walk upstairs into a room, check

1718
01:24:17,280 --> 01:24:20,559
Speaker 1: out the beach, check out the facilities at this place.

1719
01:24:20,640 --> 01:24:23,960
Speaker 1: It's going to be quite incredible. So Sarah medequest to

1720
01:24:24,200 --> 01:24:26,880
Speaker 1: check it out if that's what you want now, otherwise

1721
01:24:27,040 --> 01:24:29,160
Speaker 1: if you really want to spend some cash. I think

1722
01:24:29,160 --> 01:24:34,240
Speaker 1: the Apple Apple headset is going to be quite incredible later, but.

1723
01:24:34,240 --> 01:24:36,200
Speaker 2: We don't know when that's coming out. Sometime next year.

1724
01:24:36,640 --> 01:24:39,280
Speaker 1: All right, coming up on the show, we still got

1725
01:24:39,560 --> 01:24:41,519
Speaker 1: I'm going to talk about Samsung where they're doing their

1726
01:24:41,520 --> 01:24:46,160
Speaker 1: next event, Amazon One, which uses your palm to.

1727
01:24:46,280 --> 01:24:48,320
Speaker 2: Check out that's coming to all whole food stores.

1728
01:24:48,360 --> 01:24:53,559
Speaker 1: I'll explain that, and Johnny Jet gonna talk travel, travel

1729
01:24:53,600 --> 01:24:56,360
Speaker 1: tech plus maybe we'll squeeze in some more calls at

1730
01:24:56,360 --> 01:24:58,599
Speaker 1: Triple eight Rich one O one eight eight eight seven

1731
01:24:58,720 --> 01:24:59,759
Speaker 1: four to two four.

1732
01:24:59,680 --> 01:25:01,439
Speaker 2: One zero one.

1733
01:25:03,400 --> 01:25:11,519
Speaker 1: Welcome back to rich On Tech. Casey is in Millington, Tennessee. Casey,

1734
01:25:11,600 --> 01:25:12,719
Speaker 1: you're on with rich.

1735
01:25:13,479 --> 01:25:14,519
Speaker 16: Hey, rich how you do it?

1736
01:25:14,520 --> 01:25:15,439
Speaker 4: Thanks for taking my call.

1737
01:25:15,720 --> 01:25:17,160
Speaker 2: I'm doing great. How are you?

1738
01:25:17,960 --> 01:25:18,639
Speaker 9: I'm doing right?

1739
01:25:18,760 --> 01:25:21,960
Speaker 16: Thanks? Hey, uh yeah, I had a question for you.

1740
01:25:22,680 --> 01:25:25,840
Speaker 16: I wonder what would be a good recommendation for affordable wireless

1741
01:25:25,880 --> 01:25:28,680
Speaker 16: scander that could use with just an iPad or iPhone

1742
01:25:28,760 --> 01:25:32,280
Speaker 16: that would require computer so good to use as well.

1743
01:25:32,800 --> 01:25:33,719
Speaker 2: Oh good question.

1744
01:25:34,080 --> 01:25:35,640
Speaker 1: I can tell you the one that I really like

1745
01:25:35,800 --> 01:25:40,280
Speaker 1: that I've tested and it works great with Android and iPhone.

1746
01:25:41,720 --> 01:25:43,920
Speaker 1: I'm trying to see if they still make it and

1747
01:25:43,960 --> 01:25:47,720
Speaker 1: it's still around. Yeah, okay, it's called the scan Snap

1748
01:25:48,280 --> 01:25:50,240
Speaker 1: I X one hundred. I'm trying to see do they

1749
01:25:50,240 --> 01:25:52,400
Speaker 1: have a newer model of this. It's been a while,

1750
01:25:52,479 --> 01:25:55,920
Speaker 1: but it's this is this is one is great. It's

1751
01:25:56,200 --> 01:26:00,880
Speaker 1: it's portable, it's small, and it does can act right

1752
01:26:01,000 --> 01:26:03,280
Speaker 1: to your phone, which is really nice, so you don't

1753
01:26:03,280 --> 01:26:07,479
Speaker 1: have to necessarily have sort of any sort of like middleman,

1754
01:26:07,600 --> 01:26:10,040
Speaker 1: you know. It just kind of like works, and it

1755
01:26:11,200 --> 01:26:14,879
Speaker 1: works for receipts. And look, there's a million different scanners

1756
01:26:14,880 --> 01:26:16,479
Speaker 1: out there, I think, you know, but a lot of

1757
01:26:16,560 --> 01:26:18,280
Speaker 1: them are pretty big, A lot of them are there.

1758
01:26:18,320 --> 01:26:20,280
Speaker 1: Do you need a flatbed though, that's a question.

1759
01:26:21,280 --> 01:26:23,479
Speaker 16: No, I want something that's pretty portable and just wanted

1760
01:26:23,479 --> 01:26:25,519
Speaker 16: I wouldn't have to look computer when I want to

1761
01:26:25,600 --> 01:26:28,360
Speaker 16: use it to stand something real quick, you know with

1762
01:26:28,479 --> 01:26:30,600
Speaker 16: my phone.

1763
01:26:29,760 --> 01:26:33,479
Speaker 1: Yea, yeah, And so I think that the only and

1764
01:26:33,560 --> 01:26:35,920
Speaker 1: I would need to check on this, but I think

1765
01:26:35,960 --> 01:26:38,240
Speaker 1: that you might need to be on the same network

1766
01:26:38,280 --> 01:26:41,519
Speaker 1: as your phone, or what would happen is this device

1767
01:26:41,600 --> 01:26:43,880
Speaker 1: would you'd let's say you're in the field, right, you

1768
01:26:43,920 --> 01:26:47,200
Speaker 1: can scan something like receipts or papers, but then you'd

1769
01:26:47,200 --> 01:26:50,120
Speaker 1: have to when you get back to your home WiFi

1770
01:26:50,880 --> 01:26:52,000
Speaker 1: that's when it would upload.

1771
01:26:52,120 --> 01:26:53,920
Speaker 2: Or you might be able to just use the the.

1772
01:26:53,880 --> 01:26:56,679
Speaker 1: Hotspot on your phone to kind of get that into

1773
01:26:56,720 --> 01:26:59,040
Speaker 1: your phone. So I would have to because I use

1774
01:26:59,120 --> 01:27:01,599
Speaker 1: this at home, and so I'm not sure like out

1775
01:27:01,640 --> 01:27:04,160
Speaker 1: if I was like in an isolated place, without a

1776
01:27:04,240 --> 01:27:06,280
Speaker 1: sort of a Wi Fi hotspot or something, if this

1777
01:27:06,320 --> 01:27:08,920
Speaker 1: would still work the same way it does. Like I'm

1778
01:27:08,960 --> 01:27:10,800
Speaker 1: you know, like Bluetooth or whatever to the phone, Like

1779
01:27:10,840 --> 01:27:12,960
Speaker 1: I don't think it does that, but it does do

1780
01:27:13,120 --> 01:27:17,320
Speaker 1: Wi Fi and it really works pretty well. So I

1781
01:27:17,360 --> 01:27:19,200
Speaker 1: think you could also plug it into the phone if

1782
01:27:19,200 --> 01:27:21,479
Speaker 1: you need it to, like you can actually physically plug

1783
01:27:21,520 --> 01:27:23,639
Speaker 1: it in. But it's great. It's a it's a super

1784
01:27:23,760 --> 01:27:26,880
Speaker 1: simple little scanner. I also like that it can scan

1785
01:27:26,960 --> 01:27:29,680
Speaker 1: to the phone or it can scan directly to the cloud.

1786
01:27:29,840 --> 01:27:31,840
Speaker 1: So I have mindset up where it can go right

1787
01:27:31,880 --> 01:27:35,200
Speaker 1: to like Google Cloud, Google Drive rather and it's just

1788
01:27:35,280 --> 01:27:36,960
Speaker 1: you know, I sit there and I take maybe once

1789
01:27:37,000 --> 01:27:39,720
Speaker 1: a month, I'll just scan all my documents, all my

1790
01:27:40,000 --> 01:27:42,720
Speaker 1: bills and paperwork and whatever needs to be kept. I'll

1791
01:27:42,760 --> 01:27:44,559
Speaker 1: just scan it and it just goes right up into

1792
01:27:44,600 --> 01:27:47,400
Speaker 1: there and it's it's it's pretty it's a pretty good system.

1793
01:27:47,400 --> 01:27:49,120
Speaker 1: I think it's kind of like the gold standard for

1794
01:27:49,640 --> 01:27:51,200
Speaker 1: small portable scanners.

1795
01:27:51,640 --> 01:27:54,240
Speaker 16: Okay, yeah, and that's actually what I use a lot

1796
01:27:54,240 --> 01:27:56,080
Speaker 16: is Evernote, And I'm kind of wondering to see what

1797
01:27:56,120 --> 01:27:59,320
Speaker 16: your thoughts are that Evernote as for a lot of

1798
01:28:00,040 --> 01:28:02,200
Speaker 16: out of concern any things about them. I've been using

1799
01:28:02,200 --> 01:28:04,040
Speaker 16: it for about fifteen years. I've got a lot of

1800
01:28:04,080 --> 01:28:06,680
Speaker 16: stuff in there, but I'm worried how much longer they.

1801
01:28:06,640 --> 01:28:07,400
Speaker 4: May be around.

1802
01:28:07,600 --> 01:28:09,720
Speaker 1: Well here's the thing, and so you know, I kind

1803
01:28:09,720 --> 01:28:11,400
Speaker 1: of talked about this a little bit earlier. ID I

1804
01:28:11,400 --> 01:28:13,240
Speaker 1: didn't get into the nitty gritty of what's going on

1805
01:28:13,280 --> 01:28:16,639
Speaker 1: with Evernoe, But they were purchased by an Italian company

1806
01:28:16,680 --> 01:28:20,280
Speaker 1: called Bending Spoons. And the funny thing is, I mean

1807
01:28:20,360 --> 01:28:23,639
Speaker 1: this is a big company where they're well funded and

1808
01:28:23,920 --> 01:28:26,200
Speaker 1: now they own Ever, no, I don't think that.

1809
01:28:26,720 --> 01:28:28,040
Speaker 2: I mean, look, it could go two ways.

1810
01:28:28,080 --> 01:28:30,000
Speaker 1: It could either be it could fizzle out in the

1811
01:28:30,000 --> 01:28:32,680
Speaker 1: next year, or I mean I think a lot of

1812
01:28:32,880 --> 01:28:35,280
Speaker 1: enough people have their information. And ever note where I

1813
01:28:35,280 --> 01:28:38,280
Speaker 1: don't think this Bending Spoons bought this to run it

1814
01:28:38,320 --> 01:28:40,360
Speaker 1: into the ground. I think they bought it to make

1815
01:28:40,400 --> 01:28:44,000
Speaker 1: it better. Now, what gives me hope about Bending Spoons

1816
01:28:44,120 --> 01:28:46,840
Speaker 1: is that they make an app that is incredible. It's

1817
01:28:46,920 --> 01:28:54,200
Speaker 1: called Splice and it's my favorite app for editing on

1818
01:28:54,360 --> 01:28:58,960
Speaker 1: mobile devices. And they also make another app, Let's see,

1819
01:28:59,000 --> 01:29:03,320
Speaker 1: are they the ones betime behind this remedy. It's this

1820
01:29:03,360 --> 01:29:07,679
Speaker 1: app that does AI Photo kind of like I'm actually

1821
01:29:07,680 --> 01:29:09,200
Speaker 1: gonna talk about it later in the show. It does

1822
01:29:09,240 --> 01:29:12,439
Speaker 1: like AI Photo stuff and it's really incredible. So and

1823
01:29:12,479 --> 01:29:14,960
Speaker 1: if you look at their website, I mean this Bending Spoons,

1824
01:29:14,960 --> 01:29:18,679
Speaker 1: they do things in a very like nice beautiful way,

1825
01:29:18,720 --> 01:29:22,200
Speaker 1: almost like an apple way. And so I think, you know,

1826
01:29:22,720 --> 01:29:24,479
Speaker 1: I think that the thing that has kept me from

1827
01:29:24,560 --> 01:29:26,559
Speaker 1: wanting to continue and ever know is just how it

1828
01:29:26,640 --> 01:29:29,599
Speaker 1: keeps getting more and more expensive every year. And so now,

1829
01:29:29,720 --> 01:29:31,000
Speaker 1: like I said, it's up to like one hundred and

1830
01:29:31,040 --> 01:29:33,759
Speaker 1: thirty bucks a year, which you know, I guess is fine,

1831
01:29:33,800 --> 01:29:35,920
Speaker 1: But I also think that it got a little bloated

1832
01:29:35,960 --> 01:29:36,240
Speaker 1: in the.

1833
01:29:36,160 --> 01:29:37,120
Speaker 2: Past couple of years.

1834
01:29:37,439 --> 01:29:39,880
Speaker 1: And I'm hoping that Bending Spoons kind of rewrites it

1835
01:29:39,960 --> 01:29:43,640
Speaker 1: and makes it faster and smoother. But I think for

1836
01:29:43,720 --> 01:29:45,639
Speaker 1: now it's probably if you've got fifteen years of stuff

1837
01:29:45,640 --> 01:29:48,240
Speaker 1: in there, obviously make a backup, you know, export your

1838
01:29:48,320 --> 01:29:52,400
Speaker 1: data and keep it. But you know, just you don't

1839
01:29:52,400 --> 01:29:53,920
Speaker 1: have to stop using it overnight, you know.

1840
01:29:55,520 --> 01:29:59,679
Speaker 17: Okay, all right, well I appreciate all right, good question,

1841
01:29:59,800 --> 01:30:01,960
Speaker 17: K see, thanks so much. Oh look at that coming

1842
01:30:02,040 --> 01:30:04,400
Speaker 17: up next, Johnny Jet Travel Expert going to talk about

1843
01:30:04,400 --> 01:30:07,639
Speaker 17: the travel scam you need to know about plus international travel.

1844
01:30:07,920 --> 01:30:09,800
Speaker 1: It's gonna give us some tips and tricks. You are

1845
01:30:09,840 --> 01:30:15,559
Speaker 1: listening to rich on Tech. Oh, welcome back to rich

1846
01:30:15,640 --> 01:30:22,320
Speaker 1: On Tech. Rich Demiro partying with you on this weekend.

1847
01:30:22,439 --> 01:30:26,720
Speaker 1: Hopefully you're having a great day. Great guest you may

1848
01:30:26,840 --> 01:30:30,719
Speaker 1: you may know the name Johnny Jet. Just came back

1849
01:30:30,800 --> 01:30:35,000
Speaker 1: from lots of travel. Johnny Jet's going to talk to

1850
01:30:35,080 --> 01:30:38,160
Speaker 1: us about some high tech travel scams, the one you

1851
01:30:38,200 --> 01:30:40,600
Speaker 1: need to be aware of, and just all kinds of

1852
01:30:40,640 --> 01:30:41,479
Speaker 1: travel goodies.

1853
01:30:41,640 --> 01:30:42,800
Speaker 2: Johnny, Welcome to the show.

1854
01:30:43,200 --> 01:30:44,400
Speaker 3: Hey, thanks for having me on.

1855
01:30:44,520 --> 01:30:47,000
Speaker 2: Can I call you Johnny or is it always Johnny Jett?

1856
01:30:47,960 --> 01:30:48,719
Speaker 3: Just Johnny Jet.

1857
01:30:48,840 --> 01:30:52,240
Speaker 2: I'm kidding, so welcome to the show.

1858
01:30:52,680 --> 01:30:54,320
Speaker 1: I can't believe it took me six months to get

1859
01:30:54,360 --> 01:30:58,160
Speaker 1: you on. Yeah too, you know, but thanks for being here.

1860
01:30:58,200 --> 01:31:00,400
Speaker 1: And so where did you go? You've you were on

1861
01:31:00,600 --> 01:31:02,960
Speaker 1: a whirlwind of travel. I know, you know, it's like

1862
01:31:03,000 --> 01:31:05,599
Speaker 1: it went from zero to like one hundred definitely.

1863
01:31:05,800 --> 01:31:09,000
Speaker 18: I mean during the pandemic, I was so cautious, too cautious.

1864
01:31:09,240 --> 01:31:11,679
Speaker 18: But you know, back out I just came back from

1865
01:31:11,760 --> 01:31:13,679
Speaker 18: I was in seven countries in the last five weeks.

1866
01:31:13,720 --> 01:31:15,840
Speaker 18: I took my two kids, three and six years old.

1867
01:31:15,880 --> 01:31:18,160
Speaker 18: My wife and I are on the plane from Toronto

1868
01:31:18,240 --> 01:31:22,160
Speaker 18: to Spain. We're like, what are we thinking? Yeah, but

1869
01:31:22,400 --> 01:31:24,120
Speaker 18: it turned out to be one of the best trips

1870
01:31:24,120 --> 01:31:27,599
Speaker 18: of our lives. And yeah, Europe is crowded, it's hot,

1871
01:31:27,680 --> 01:31:29,360
Speaker 18: but it is memorable.

1872
01:31:29,439 --> 01:31:31,639
Speaker 2: So well, I've said this on the show.

1873
01:31:31,760 --> 01:31:34,519
Speaker 1: I went to Italy last year with my wife on

1874
01:31:34,560 --> 01:31:36,800
Speaker 1: a she had a work trip and I just kind

1875
01:31:36,800 --> 01:31:38,519
Speaker 1: of tagged along for four days. It was kind of like,

1876
01:31:38,520 --> 01:31:40,320
Speaker 1: we Hemden Hall, like should we do it? It's a

1877
01:31:40,360 --> 01:31:42,880
Speaker 1: lot of money, this and that. And I'm not kidding.

1878
01:31:42,880 --> 01:31:45,240
Speaker 1: I have not ever gone a day in the past

1879
01:31:45,320 --> 01:31:48,160
Speaker 1: year without thinking of that trip because it was so incredible.

1880
01:31:48,240 --> 01:31:50,439
Speaker 2: So when in doubt, go.

1881
01:31:51,280 --> 01:31:54,160
Speaker 18: Right, definitely. I mean time is now. I mean, we

1882
01:31:54,240 --> 01:31:56,200
Speaker 18: know what it's like to be locked up and you

1883
01:31:56,240 --> 01:31:59,120
Speaker 18: can't go. So I think that's why Europe is so inundated,

1884
01:31:59,120 --> 01:32:00,639
Speaker 18: and I think the rest of the world too.

1885
01:32:00,920 --> 01:32:01,879
Speaker 2: And the and the prices.

1886
01:32:01,960 --> 01:32:03,800
Speaker 1: That's the only thing that I really take issue with

1887
01:32:03,960 --> 01:32:06,479
Speaker 1: is the price of travel right now is just through

1888
01:32:06,520 --> 01:32:09,240
Speaker 1: the roof. And I totally understand if you're if you're

1889
01:32:09,280 --> 01:32:12,160
Speaker 1: sitting there thinking like rich, it's so expensive right now

1890
01:32:12,200 --> 01:32:13,760
Speaker 1: and I get it. It is and believe me, I've

1891
01:32:13,800 --> 01:32:16,559
Speaker 1: paid these prices where I'm like, this is kind of

1892
01:32:17,160 --> 01:32:19,600
Speaker 1: not cool, but what are you gonna do. It's just

1893
01:32:19,880 --> 01:32:22,240
Speaker 1: the going rate right now because it is in demand.

1894
01:32:22,320 --> 01:32:25,479
Speaker 1: So but people had some savings too from the pandemic.

1895
01:32:25,520 --> 01:32:27,200
Speaker 1: Like we had like our little travel fund. It was

1896
01:32:27,240 --> 01:32:29,479
Speaker 1: like it was well funded because we were like, well,

1897
01:32:29,479 --> 01:32:30,519
Speaker 1: we can't use it right now.

1898
01:32:30,760 --> 01:32:33,479
Speaker 18: Anyway, there are ways around, which we can talk about

1899
01:32:33,520 --> 01:32:36,679
Speaker 18: another time, but there are ways around to travel without

1900
01:32:36,720 --> 01:32:37,880
Speaker 18: spending a lot of money.

1901
01:32:37,960 --> 01:32:41,599
Speaker 1: So Okay, we're gonna we'll dive into that in another show.

1902
01:32:41,640 --> 01:32:44,120
Speaker 1: But let's get through some of these things Johnny Jet,

1903
01:32:44,120 --> 01:32:46,799
Speaker 1: because I want to. Let's first talk about this Twitter.

1904
01:32:47,160 --> 01:32:50,639
Speaker 1: This Twitter user that discovered scam numbers listed for airlines.

1905
01:32:50,680 --> 01:32:53,559
Speaker 1: So basically, his flight was canceled. He called a number

1906
01:32:53,560 --> 01:32:55,400
Speaker 1: that he googled, and what happened.

1907
01:32:55,520 --> 01:32:57,519
Speaker 18: Well, he was in New York's JFK Airport, but he

1908
01:32:57,520 --> 01:33:02,759
Speaker 18: did he googled Delta Airlines JFK airport number, which I mean,

1909
01:33:03,200 --> 01:33:05,879
Speaker 18: I mean, how how's Google You're gonna monitor this stuff

1910
01:33:06,240 --> 01:33:08,799
Speaker 18: when you're just searching like a specific airport like JFK

1911
01:33:08,960 --> 01:33:12,160
Speaker 18: airport phone number. Yeah, you're bound to get a scam number,

1912
01:33:12,200 --> 01:33:14,559
Speaker 18: and sure enough it did. And it's not just Delta.

1913
01:33:14,600 --> 01:33:16,400
Speaker 18: By the way he looked up. He did screenshots of

1914
01:33:16,439 --> 01:33:18,920
Speaker 18: all the airlines. You know, if you're gonna look up

1915
01:33:18,960 --> 01:33:21,920
Speaker 18: a phone number, don't put in a specific airport like that.

1916
01:33:22,600 --> 01:33:24,360
Speaker 18: And you don't I don't know if you really want

1917
01:33:24,360 --> 01:33:27,720
Speaker 18: to trust Delta or Google anyway, Yeah, go to make

1918
01:33:27,760 --> 01:33:29,760
Speaker 18: sure an eight hundred number. It's got to be an

1919
01:33:29,760 --> 01:33:33,000
Speaker 18: eight hundred number. And you know somewherelines like Frontier don't

1920
01:33:33,000 --> 01:33:36,439
Speaker 18: even have front phone numbers. Really, Yeah, I would go

1921
01:33:36,520 --> 01:33:39,000
Speaker 18: directly to their website and look for it that way

1922
01:33:39,080 --> 01:33:41,439
Speaker 18: instead of doing a Google search.

1923
01:33:41,520 --> 01:33:43,120
Speaker 3: But if you're going to do a Google search, just

1924
01:33:43,160 --> 01:33:46,080
Speaker 3: to make sure it's just a generic one, not specific.

1925
01:33:46,400 --> 01:33:49,240
Speaker 1: Yeah, I tried searching like just Delta, and it did

1926
01:33:49,240 --> 01:33:50,720
Speaker 1: come up like up at the top like on a

1927
01:33:50,800 --> 01:33:53,360
Speaker 1: you know how Google like surfaces like little bits of

1928
01:33:53,439 --> 01:33:55,920
Speaker 1: data at the top, you know, without clicking, And that's

1929
01:33:55,920 --> 01:33:57,519
Speaker 1: what came up like and it did seem to be

1930
01:33:57,560 --> 01:33:59,800
Speaker 1: the right phone number. But the problem with googling phone

1931
01:33:59,840 --> 01:34:02,000
Speaker 1: umb vers is that these scam artists know that people

1932
01:34:02,040 --> 01:34:04,120
Speaker 1: are doing this, and so of course they prey upon that.

1933
01:34:04,240 --> 01:34:07,840
Speaker 1: So when in doubt, go to the website and you know,

1934
01:34:08,080 --> 01:34:09,680
Speaker 1: just find the phone number on the website. A lot

1935
01:34:09,720 --> 01:34:11,639
Speaker 1: of times it's hidden because they want you to use

1936
01:34:11,720 --> 01:34:14,880
Speaker 1: the chat functionality or they want you to use you know,

1937
01:34:15,040 --> 01:34:16,439
Speaker 1: email or whatever.

1938
01:34:16,840 --> 01:34:18,920
Speaker 2: But you know, go to the website, go to the app.

1939
01:34:18,960 --> 01:34:22,080
Speaker 18: And he went back and forth with them. Yeah, and

1940
01:34:22,120 --> 01:34:23,960
Speaker 18: you know they're trying to get his money. You're trying

1941
01:34:23,960 --> 01:34:27,160
Speaker 18: to get his debit card. Never use a debit card,

1942
01:34:27,240 --> 01:34:31,599
Speaker 18: always pay with a credit card. There's little there's obviously

1943
01:34:31,640 --> 01:34:35,720
Speaker 18: some red flags, and you know, savvy travelers like I

1944
01:34:35,720 --> 01:34:38,519
Speaker 18: think most of your listeners know not the fall form.

1945
01:34:38,560 --> 01:34:40,600
Speaker 18: But you know, when you're desperate and you're in a

1946
01:34:40,640 --> 01:34:42,400
Speaker 18: hurry and you're in a pinch trying to get on

1947
01:34:42,479 --> 01:34:45,000
Speaker 18: the next flight, you know, you're vulnerable.

1948
01:34:45,000 --> 01:34:46,280
Speaker 3: And that's what they that's what they pray on.

1949
01:34:46,520 --> 01:34:47,080
Speaker 2: Yeah.

1950
01:34:47,120 --> 01:34:49,519
Speaker 1: So I'm looking at your Johnny Jet dot com Twelve

1951
01:34:49,600 --> 01:34:52,439
Speaker 1: things I learned from traveling to Europe, And you mentioned

1952
01:34:52,479 --> 01:34:55,160
Speaker 1: the taxi app that a friend told me about when

1953
01:34:55,200 --> 01:34:57,960
Speaker 1: I went to Italy. I just assumed, yeah, I just

1954
01:34:58,000 --> 01:35:00,640
Speaker 1: assumed you'd use Uber, which they had a big advertisement

1955
01:35:00,720 --> 01:35:01,439
Speaker 1: in the airport.

1956
01:35:01,680 --> 01:35:03,840
Speaker 2: But apparently everyone uses this app. Tell me about it.

1957
01:35:04,000 --> 01:35:05,879
Speaker 18: Well, you don't want to use Uber in Italy because

1958
01:35:06,000 --> 01:35:08,240
Speaker 18: you can only use black cars and they're about five

1959
01:35:08,320 --> 01:35:11,920
Speaker 18: times more expensive than getting a regular taxi. So use

1960
01:35:11,920 --> 01:35:14,960
Speaker 18: this free now. It runs just like Uber. You put

1961
01:35:14,960 --> 01:35:17,960
Speaker 18: your credit card info in, you order it the same way.

1962
01:35:18,080 --> 01:35:19,840
Speaker 18: And what's nice about it is you know, first of all,

1963
01:35:19,840 --> 01:35:21,560
Speaker 18: you don't have to worry about any translation, you just

1964
01:35:21,600 --> 01:35:23,840
Speaker 18: put in your destination. You don't have to talk to

1965
01:35:23,880 --> 01:35:27,439
Speaker 18: the driver, although obviously it's great too. And also when

1966
01:35:27,479 --> 01:35:29,240
Speaker 18: you get out of the car, you know there's no

1967
01:35:29,439 --> 01:35:32,439
Speaker 18: money being transferred, it's just they take it from your

1968
01:35:32,439 --> 01:35:34,120
Speaker 18: credit card. And also what I like about it is

1969
01:35:34,160 --> 01:35:36,639
Speaker 18: it keeps the taxi drivers honest, which.

1970
01:35:36,439 --> 01:35:37,599
Speaker 3: I mean I think a lot of them are.

1971
01:35:37,720 --> 01:35:39,760
Speaker 18: But you know, when you're paying by cash, they can

1972
01:35:39,760 --> 01:35:42,040
Speaker 18: take you the long way, but this way they're not

1973
01:35:42,080 --> 01:35:45,960
Speaker 18: going to take you the long way. And so definitely, Yeah,

1974
01:35:46,040 --> 01:35:48,040
Speaker 18: a lot of my local friends say they use it

1975
01:35:48,040 --> 01:35:51,320
Speaker 18: all the time, but just be warned that, especially in

1976
01:35:51,439 --> 01:35:55,599
Speaker 18: Rome and in Florence area, it is difficult to get

1977
01:35:55,640 --> 01:35:57,280
Speaker 18: a taxi or even a car service.

1978
01:35:57,600 --> 01:35:59,479
Speaker 2: Oh wow, And I mean I.

1979
01:35:59,680 --> 01:36:03,160
Speaker 18: Almost smissed my train from Rome to Naples because I

1980
01:36:03,200 --> 01:36:04,840
Speaker 18: was cutting it short and I could not get when

1981
01:36:04,840 --> 01:36:07,400
Speaker 18: I had the hotel helping me. And then when I

1982
01:36:07,400 --> 01:36:10,000
Speaker 18: got off, I got took a Princess Cruise for seven days,

1983
01:36:10,160 --> 01:36:14,439
Speaker 18: and then my taxi driver canceled the night before to

1984
01:36:14,640 --> 01:36:16,519
Speaker 18: get a ride from the.

1985
01:36:16,439 --> 01:36:17,360
Speaker 3: Port to Rome.

1986
01:36:18,360 --> 01:36:20,840
Speaker 18: It was like pigeons at the beach trying to get

1987
01:36:22,000 --> 01:36:24,760
Speaker 18: a bag of Potata chips. Everyone, all the passengers who

1988
01:36:24,760 --> 01:36:28,559
Speaker 18: did not pre order were just trying scrambling to try

1989
01:36:28,560 --> 01:36:29,800
Speaker 18: and get it because it was hot out.

1990
01:36:30,680 --> 01:36:32,479
Speaker 1: That works in the US too. By the way, the

1991
01:36:32,479 --> 01:36:34,800
Speaker 1: pre order you can do that with Uber and I've

1992
01:36:34,840 --> 01:36:37,439
Speaker 1: done it. But here's the thing I've noticed that when

1993
01:36:37,479 --> 01:36:39,760
Speaker 1: you pre order, because it obviously takes a little bit

1994
01:36:39,800 --> 01:36:41,720
Speaker 1: of the pressure off, right because you're gonna have a

1995
01:36:41,800 --> 01:36:43,880
Speaker 1: ride in the morning when you wake up, it's more

1996
01:36:43,920 --> 01:36:46,479
Speaker 1: expensive to pre order because they know that, they know

1997
01:36:46,640 --> 01:36:49,120
Speaker 1: that you know you're getting something in return, which is

1998
01:36:49,400 --> 01:36:52,400
Speaker 1: peace of mind. So it may be cheaper to do

1999
01:36:52,439 --> 01:36:54,439
Speaker 1: it on demand, but it's you know, then you got

2000
01:36:54,439 --> 01:36:55,799
Speaker 1: to you're taking your chances.

2001
01:36:56,200 --> 01:36:56,439
Speaker 3: Yeah.

2002
01:36:56,520 --> 01:37:00,240
Speaker 18: I think the flat rate between Chibetechia the Port to Rome,

2003
01:37:00,240 --> 01:37:01,760
Speaker 18: which is just over an hour, as one hundred and

2004
01:37:01,800 --> 01:37:02,439
Speaker 18: twenty euros.

2005
01:37:02,960 --> 01:37:04,799
Speaker 3: I paid three hundred and fifty euros.

2006
01:37:04,880 --> 01:37:05,320
Speaker 2: Oh wow.

2007
01:37:05,600 --> 01:37:08,240
Speaker 18: All the drivers are just canceling on people because this

2008
01:37:08,320 --> 01:37:09,519
Speaker 18: is their time to make some money.

2009
01:37:09,520 --> 01:37:11,240
Speaker 3: I mean, they're making up for the pandemic.

2010
01:37:12,080 --> 01:37:13,880
Speaker 1: What did you, I mean, what did you think of

2011
01:37:14,360 --> 01:37:17,800
Speaker 1: Google Translate? You downloaded that? You think it's better than

2012
01:37:17,800 --> 01:37:19,600
Speaker 1: the Apple one built into the iPhone or what?

2013
01:37:20,400 --> 01:37:22,000
Speaker 3: Yeah, you know what, I like it.

2014
01:37:22,200 --> 01:37:24,120
Speaker 18: You know, I only had one or two drivers that

2015
01:37:24,200 --> 01:37:27,080
Speaker 18: did not speak English, so I used it and we

2016
01:37:27,120 --> 01:37:28,880
Speaker 18: had no problem. I Also, what I like about the

2017
01:37:28,920 --> 01:37:31,040
Speaker 18: Google Translate is, you know, if you're in a real

2018
01:37:31,080 --> 01:37:33,720
Speaker 18: Italian restaurant where it's not a tourist section and the

2019
01:37:33,760 --> 01:37:37,599
Speaker 18: menus in Italian or whatever language, whatever country you're in,

2020
01:37:38,000 --> 01:37:40,320
Speaker 18: you can just hit the camera icon and it translated

2021
01:37:40,400 --> 01:37:43,040
Speaker 18: for you, which is brilliant. And you know, that makes

2022
01:37:43,080 --> 01:37:45,639
Speaker 18: a big difference, because again, when you travel, you don't

2023
01:37:45,680 --> 01:37:47,960
Speaker 18: really want to go to these touristy restaurants that cater

2024
01:37:48,160 --> 01:37:51,240
Speaker 18: to Americans. The food is not that good and it's overpriced.

2025
01:37:51,640 --> 01:37:53,280
Speaker 18: Try and go where the locals go, but it's going

2026
01:37:53,320 --> 01:37:54,240
Speaker 18: to be in the local language.

2027
01:37:54,240 --> 01:37:54,559
Speaker 3: The menu.

2028
01:37:54,840 --> 01:37:56,920
Speaker 1: Yeah, the best restaurant I went to in Rome was

2029
01:37:57,280 --> 01:37:59,639
Speaker 1: recommended by a local and it was. It was incredible

2030
01:37:59,640 --> 01:38:02,439
Speaker 1: and it was super local. Uh okay, the e SIM

2031
01:38:02,960 --> 01:38:07,280
Speaker 1: so the the service is always an issue overseas. You know,

2032
01:38:07,320 --> 01:38:09,200
Speaker 1: people don't want to pay theyn't want to you know,

2033
01:38:09,360 --> 01:38:11,839
Speaker 1: pay for a ton of extra roaming data and stuff.

2034
01:38:12,640 --> 01:38:13,439
Speaker 2: What do you use?

2035
01:38:14,479 --> 01:38:17,000
Speaker 18: Well, I would call your provider first, find out if

2036
01:38:17,000 --> 01:38:18,200
Speaker 18: they have an international plan.

2037
01:38:18,280 --> 01:38:20,759
Speaker 3: I have T Mobile. They do a great job, although

2038
01:38:20,800 --> 01:38:21,599
Speaker 3: it could be it.

2039
01:38:21,520 --> 01:38:23,880
Speaker 18: Could be slow once in a while. So one of

2040
01:38:23,920 --> 01:38:26,040
Speaker 18: my buddies who owns cilly Are abroad is like, listen,

2041
01:38:26,240 --> 01:38:28,840
Speaker 18: use this company. You biggie U b I g I

2042
01:38:28,960 --> 01:38:31,880
Speaker 18: dot com And uh, you know, because I've an I

2043
01:38:32,160 --> 01:38:34,640
Speaker 18: have an e SIM in my phone. You just sign up.

2044
01:38:34,680 --> 01:38:36,960
Speaker 18: It literally took less than five minutes. So I had

2045
01:38:36,960 --> 01:38:39,600
Speaker 18: a second line that I could toggle between if I

2046
01:38:39,680 --> 01:38:42,200
Speaker 18: needed to, I could just leave them both going and

2047
01:38:42,240 --> 01:38:45,080
Speaker 18: that pay for all my data. I actually paid fourteen

2048
01:38:45,120 --> 01:38:48,040
Speaker 18: dollars worth of ten gigabytes and it was way too much.

2049
01:38:48,080 --> 01:38:51,839
Speaker 18: I only use one gigabyte. So, and they have plans

2050
01:38:51,840 --> 01:38:53,720
Speaker 18: all around the world. It's not just Italy, it's they

2051
01:38:53,720 --> 01:38:56,800
Speaker 18: can do it Europe, you can do it in North America, Asia, wherever,

2052
01:38:57,800 --> 01:38:59,640
Speaker 18: And there's a lot of companies out there. So if

2053
01:38:59,640 --> 01:39:01,439
Speaker 18: you're going to in one country, like if you're gonna

2054
01:39:01,439 --> 01:39:02,880
Speaker 18: be in France, you might just want to use Orange.

2055
01:39:02,880 --> 01:39:04,120
Speaker 18: If you're going to be in Italy, you might just

2056
01:39:04,160 --> 01:39:06,759
Speaker 18: want to use TIM. You can go to their stores.

2057
01:39:06,760 --> 01:39:09,120
Speaker 18: But it's nice to have an eSIM. If you don't

2058
01:39:09,120 --> 01:39:11,800
Speaker 18: have a newer phone, then you can look looking too

2059
01:39:11,840 --> 01:39:14,800
Speaker 18: getting your phone unlocked if it's not already, and just

2060
01:39:15,240 --> 01:39:17,320
Speaker 18: you know, switching SIM cards, but that's kind of a.

2061
01:39:17,240 --> 01:39:20,520
Speaker 1: Pain, yeah, the switching sims. And most of the American

2062
01:39:20,640 --> 01:39:24,160
Speaker 1: phones do not have dual SIM functionality. Some of the

2063
01:39:24,520 --> 01:39:27,599
Speaker 1: international ones do, with the American ones don't, and so

2064
01:39:27,840 --> 01:39:29,920
Speaker 1: you would literally have to take out your SIM card

2065
01:39:30,320 --> 01:39:32,840
Speaker 1: and put in the other SIM card, which is kind

2066
01:39:32,840 --> 01:39:35,080
Speaker 1: of annoying. So if you have an eSIM, you can

2067
01:39:35,160 --> 01:39:37,200
Speaker 1: have both of them at the same time, which is

2068
01:39:37,320 --> 01:39:40,679
Speaker 1: nice because you can activate Wi Fi calling and texting

2069
01:39:40,680 --> 01:39:43,600
Speaker 1: on your regular line from like Verizon or AT and T,

2070
01:39:43,600 --> 01:39:46,160
Speaker 1: turn off roaming, and still get those calls and texts,

2071
01:39:46,400 --> 01:39:48,719
Speaker 1: but then for all your data in that foreign country,

2072
01:39:48,760 --> 01:39:50,960
Speaker 1: you can use the eSIM all right, now, this was

2073
01:39:51,000 --> 01:39:53,280
Speaker 1: a new one. You said, have a four digit pin

2074
01:39:53,439 --> 01:39:54,400
Speaker 1: for your credit card.

2075
01:39:54,520 --> 01:39:55,160
Speaker 2: Tell me about that.

2076
01:39:55,720 --> 01:39:58,360
Speaker 18: Yeah, Well, we were in Germany and trying to get

2077
01:39:58,360 --> 01:40:01,479
Speaker 18: a train to downtown Munich from the airport, and the

2078
01:40:01,560 --> 01:40:03,720
Speaker 18: train was there and I'm just scrambling. I wouldn't take

2079
01:40:03,720 --> 01:40:05,920
Speaker 18: my credit card because it says you need a four

2080
01:40:05,920 --> 01:40:06,360
Speaker 18: digit pin.

2081
01:40:06,400 --> 01:40:07,320
Speaker 3: I'm like, I don't think.

2082
01:40:07,200 --> 01:40:09,200
Speaker 18: I ever set this up, and if I did, I

2083
01:40:09,240 --> 01:40:11,720
Speaker 18: definitely don't remember my pin. So anyway, I ended up

2084
01:40:11,800 --> 01:40:13,559
Speaker 18: using my ATM card, which I had to go into

2085
01:40:13,600 --> 01:40:17,360
Speaker 18: my app, unlock it and then use it. And that's

2086
01:40:17,439 --> 01:40:19,840
Speaker 18: the way I bought my card, because there's no man

2087
01:40:19,880 --> 01:40:22,240
Speaker 18: booth or anything. There was just you know, it's all machines.

2088
01:40:22,320 --> 01:40:25,200
Speaker 18: So make sure that you know your four digit pin

2089
01:40:25,360 --> 01:40:28,160
Speaker 18: for your credit card and create one if not, and

2090
01:40:28,200 --> 01:40:32,120
Speaker 18: make sure it's four digits not six digits, because you

2091
01:40:32,360 --> 01:40:34,439
Speaker 18: have a problems. And it's nice to have two different

2092
01:40:34,439 --> 01:40:36,800
Speaker 18: credit cards just in case one doesn't work, because there's

2093
01:40:36,840 --> 01:40:40,320
Speaker 18: a lot of you know, a lot of these unmanned stations.

2094
01:40:40,760 --> 01:40:43,960
Speaker 1: And when I was in Tokyo last year, I'm not kidding.

2095
01:40:44,120 --> 01:40:47,439
Speaker 1: My card, my debit card was turned off the second

2096
01:40:47,479 --> 01:40:50,400
Speaker 1: I tried one transaction, and I had to sit on

2097
01:40:50,439 --> 01:40:53,040
Speaker 1: the phone my bank for a half an hour to

2098
01:40:53,120 --> 01:40:56,040
Speaker 1: try to get this thing reactivated. It was an incredibly

2099
01:40:56,800 --> 01:41:01,080
Speaker 1: horrific process. And so tell your company before you leave.

2100
01:41:01,240 --> 01:41:03,000
Speaker 1: I know, it seems weird that you still have to

2101
01:41:03,040 --> 01:41:05,160
Speaker 1: do that, because I figured in the year twenty twenty three,

2102
01:41:05,200 --> 01:41:06,760
Speaker 1: why would you have to do that? Yeah, you still

2103
01:41:06,840 --> 01:41:09,439
Speaker 1: do some time. So went in doubt, call your bank,

2104
01:41:09,479 --> 01:41:11,880
Speaker 1: let them know you're traveling. All right, Finally I just

2105
01:41:11,920 --> 01:41:16,320
Speaker 1: got another minute here this ATM conversion. The ATM always

2106
01:41:16,360 --> 01:41:19,040
Speaker 1: says like, do you want to accept the conversion or decline?

2107
01:41:19,479 --> 01:41:21,760
Speaker 1: It's like a trick question. Tell me how to answer that.

2108
01:41:21,600 --> 01:41:24,920
Speaker 3: Protely trick. Always decline it. Pay in local currency.

2109
01:41:24,960 --> 01:41:27,400
Speaker 18: I first learned about this over a dozen years ago

2110
01:41:27,680 --> 01:41:29,920
Speaker 18: when I was shopping in Herod's in London and they

2111
01:41:30,439 --> 01:41:32,040
Speaker 18: swipe my credit card and they go, always like to

2112
01:41:32,040 --> 01:41:32,800
Speaker 18: pay in US dollars.

2113
01:41:32,840 --> 01:41:33,960
Speaker 3: I'm like, yeah, that's easy.

2114
01:41:34,280 --> 01:41:37,080
Speaker 18: Turns out they get a piece of the pie and

2115
01:41:37,120 --> 01:41:42,320
Speaker 18: it's not as good as a transfer rate. And so

2116
01:41:42,479 --> 01:41:44,719
Speaker 18: always pay in local currency. You just say nope, paying

2117
01:41:44,760 --> 01:41:47,519
Speaker 18: pounds or what if you're in Italy, say pay in euros?

2118
01:41:48,040 --> 01:41:50,240
Speaker 3: So deny it, okay, local currency.

2119
01:41:50,000 --> 01:41:54,519
Speaker 1: So just to be clear, you see accept conversion, decline conversion.

2120
01:41:54,560 --> 01:41:57,200
Speaker 1: You always say decline, and you never want to pay

2121
01:41:57,200 --> 01:41:59,200
Speaker 1: in US dollars. You want to pay in the local

2122
01:42:00,360 --> 01:42:02,000
Speaker 1: definitely the local currency.

2123
01:42:02,120 --> 01:42:03,960
Speaker 18: But contact your bank too and find out if they

2124
01:42:03,960 --> 01:42:06,040
Speaker 18: have any partners with ATM so you don't get hit

2125
01:42:06,080 --> 01:42:09,360
Speaker 18: with the you know, fees for using someone else's network.

2126
01:42:09,840 --> 01:42:11,240
Speaker 18: In that way, you can save some money and don't

2127
01:42:11,280 --> 01:42:13,120
Speaker 18: keep going to the ATM. You know, just go once

2128
01:42:13,160 --> 01:42:16,400
Speaker 18: in a while. So take out enough cash and you know,

2129
01:42:16,439 --> 01:42:18,960
Speaker 18: I pay everything with my with my phone or with

2130
01:42:19,000 --> 01:42:19,840
Speaker 18: my credit card.

2131
01:42:20,040 --> 01:42:22,080
Speaker 2: Okay, but here's my question. Here's my question.

2132
01:42:22,200 --> 01:42:25,439
Speaker 1: So one time I got I got stuck in Japan

2133
01:42:25,640 --> 01:42:29,120
Speaker 1: because I landed and my my ATM card didn't work

2134
01:42:29,200 --> 01:42:31,080
Speaker 1: to take out cash, which I typically take out some

2135
01:42:31,160 --> 01:42:33,760
Speaker 1: local cash, I couldn't and I couldn't get on the

2136
01:42:33,800 --> 01:42:37,439
Speaker 1: train because I needed that cash. They wouldn't take a card.

2137
01:42:37,800 --> 01:42:40,320
Speaker 1: So do you recommend in the airport before you leave

2138
01:42:41,479 --> 01:42:42,679
Speaker 1: converting some cash.

2139
01:42:42,920 --> 01:42:43,479
Speaker 3: I don't.

2140
01:42:43,520 --> 01:42:46,800
Speaker 18: I don't ever use those currency exchange booths. They rip

2141
01:42:46,840 --> 01:42:49,640
Speaker 18: you off. You know, if you're really nervous traveler, you

2142
01:42:49,640 --> 01:42:52,240
Speaker 18: can go to your bank, find out what the change

2143
01:42:52,240 --> 01:42:55,680
Speaker 18: fee is and do get some cash. For instances like that.

2144
01:42:55,760 --> 01:42:58,439
Speaker 18: But you know, I use a major bank. Once I land.

2145
01:42:58,560 --> 01:43:00,360
Speaker 18: You can use it in the at and the airport

2146
01:43:00,479 --> 01:43:03,160
Speaker 18: or go to you know, a repudal bank in the city.

2147
01:43:03,360 --> 01:43:04,800
Speaker 1: Right, And that was a while ago, by the way,

2148
01:43:04,840 --> 01:43:06,639
Speaker 1: Now it's been a lot better. When I first started

2149
01:43:06,680 --> 01:43:08,280
Speaker 1: going to Japan, it was a lot trickier, Like I

2150
01:43:08,520 --> 01:43:10,880
Speaker 1: had City Bank at the time, and I could only

2151
01:43:10,960 --> 01:43:14,800
Speaker 1: use their ATM. I couldn't use any local ATM except that. Yeah,

2152
01:43:14,840 --> 01:43:16,320
Speaker 1: I mean now things have changed. It's gotten a lot.

2153
01:43:16,400 --> 01:43:18,040
Speaker 18: I've never had a problem in Japan, and I carried

2154
01:43:18,080 --> 01:43:21,080
Speaker 18: multiple credit cards. I have America Express Visa MasterCard just

2155
01:43:21,240 --> 01:43:24,879
Speaker 18: in case, but Visa MasterCard are accepted everywhere like they're commercial.

2156
01:43:25,240 --> 01:43:27,200
Speaker 2: All right, Johnny Jet, thanks so much for joining me today.

2157
01:43:27,200 --> 01:43:27,880
Speaker 2: I appreciate it.

2158
01:43:28,080 --> 01:43:29,080
Speaker 3: Hey, thanks for having me.

2159
01:43:29,040 --> 01:43:31,679
Speaker 1: All right, Johnny Jet dot com. Twelve things I learned

2160
01:43:31,720 --> 01:43:35,000
Speaker 1: from traveling to Europe this summer. Also on the website

2161
01:43:35,120 --> 01:43:37,680
Speaker 1: rich on tech dot tv, scroll down to where it

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01:43:37,720 --> 01:43:40,559
Speaker 1: says guests at the bottom and you can see all

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01:43:40,640 --> 01:43:43,040
Speaker 1: of the incredible guests that we have on the show.

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01:43:43,320 --> 01:43:44,719
Speaker 2: All right, coming up, we're.

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01:43:44,560 --> 01:43:46,960
Speaker 1: Going to close out the show with the feedback segment.

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01:43:47,040 --> 01:43:48,240
Speaker 2: And I'm gonna tell you how you can.

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01:43:48,120 --> 01:43:52,559
Speaker 1: Get an incredible AI headshop for great you're listening to

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01:43:52,800 --> 01:44:03,400
Speaker 1: rich on Tech. Welcome back to rich on Tech. Closing

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01:44:03,479 --> 01:44:07,320
Speaker 1: out our number three of the show. This is a

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01:44:07,360 --> 01:44:11,080
Speaker 1: party because it goes so fast. It's like any good party. Right,

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01:44:14,080 --> 01:44:15,960
Speaker 1: let me get through a couple things before we get

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01:44:16,000 --> 01:44:21,240
Speaker 1: to the feedback segment. First off, Amazon one is coming

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01:44:21,240 --> 01:44:23,600
Speaker 1: to all Whole food stores. If you're not familiar with

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01:44:23,640 --> 01:44:29,080
Speaker 1: what Amazon One is, this is Amazon's palm recognition service

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01:44:29,880 --> 01:44:33,200
Speaker 1: that lets you pay with the palm of your hand.

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01:44:33,640 --> 01:44:36,679
Speaker 1: So already it's being used at four hundred locations across

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01:44:36,680 --> 01:44:39,520
Speaker 1: the US. I did a story on this for KTLA

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01:44:40,240 --> 01:44:43,080
Speaker 1: and tested it out. You basically scan your hand to

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01:44:43,160 --> 01:44:45,559
Speaker 1: register it, you link a credit card, and now you

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01:44:45,560 --> 01:44:50,000
Speaker 1: can pay with just your palm, No phone, no nothing necessary.

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01:44:50,560 --> 01:44:53,719
Speaker 1: So now this is going in to all Whole food

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01:44:53,840 --> 01:44:57,680
Speaker 1: stores in the US, all five hundred plus Whole Foods locations,

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01:44:58,280 --> 01:45:00,840
Speaker 1: and you'll also be able to link your Prime membership,

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01:45:00,920 --> 01:45:04,720
Speaker 1: so you'll get your Prime points or at your Prime discounts.

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01:45:04,720 --> 01:45:07,840
Speaker 1: Plus that no need for a wallet or a phone.

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01:45:08,320 --> 01:45:13,439
Speaker 1: And so they're also using this at Panera Course Field,

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01:45:13,520 --> 01:45:15,240
Speaker 1: which By the way, you can buy Booze with this,

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01:45:15,400 --> 01:45:17,559
Speaker 1: so they can verify that you're over twenty one if

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01:45:17,600 --> 01:45:21,719
Speaker 1: you link your ID, and Amazon says it's secure because

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01:45:21,720 --> 01:45:24,439
Speaker 1: it does not use raw palm images to identify you.

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01:45:24,840 --> 01:45:28,280
Speaker 1: It looks at the palm and you're underlying vein structure

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01:45:29,240 --> 01:45:34,000
Speaker 1: to create a unique numerical vector representation called a Palm signature.

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01:45:35,040 --> 01:45:37,880
Speaker 1: So yeah, a lot of thoughts on that came in

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01:45:38,120 --> 01:45:40,800
Speaker 1: fast and furious on my Facebook page.

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01:45:41,560 --> 01:45:42,120
Speaker 2: Let's see.

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01:45:42,680 --> 01:45:47,240
Speaker 1: Samsung next week is doing their Unpacked event in Seoul,

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01:45:47,439 --> 01:45:52,440
Speaker 1: South Korea. They said the first Unpacked for the Galaxy

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01:45:52,479 --> 01:45:56,800
Speaker 1: s was in Las Vegas in March twenty ten. Since then,

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01:45:57,240 --> 01:46:01,040
Speaker 1: it's been held in major cities around the world, including Barcelona, Berlin, London,

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01:46:01,080 --> 01:46:05,640
Speaker 1: New York, San Francisco, and now Soul, South Korea. On

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01:46:05,760 --> 01:46:11,400
Speaker 1: July twenty sixth. It's gonna be exciting. I'm excited for that,

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01:46:11,720 --> 01:46:14,599
Speaker 1: so we will find out what the new foldable phones

2203
01:46:14,640 --> 01:46:16,759
Speaker 1: from Samsung are all about.

2204
01:46:16,800 --> 01:46:21,599
Speaker 2: The z Fold five and the z Flip. Gosh sore.

2205
01:46:21,640 --> 01:46:24,640
Speaker 1: They both the five, Z Flip and the z Fold,

2206
01:46:24,920 --> 01:46:28,760
Speaker 1: and then AI headshots. This is pretty cool. An app

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01:46:28,800 --> 01:46:33,040
Speaker 1: called Remedy is making AI headshots.

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01:46:33,960 --> 01:46:35,000
Speaker 2: The app is available for.

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01:46:34,960 --> 01:46:38,960
Speaker 1: iOS and Android, and I put this on my website

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01:46:39,000 --> 01:46:42,120
Speaker 1: at Richontech dot tv. If you want to link, you

2211
01:46:42,200 --> 01:46:45,080
Speaker 1: download the app. You upload eight to twelve selfies. Bobo,

2212
01:46:45,160 --> 01:46:48,559
Speaker 1: you gotta try this. It's I'm not kidding. I Like

2213
01:46:48,600 --> 01:46:51,439
Speaker 1: I said to my photographer, your wife is gonna want

2214
01:46:51,439 --> 01:46:54,360
Speaker 1: to remarry you when she sees these pictures, because I mean,

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01:46:54,360 --> 01:46:58,479
Speaker 1: Bobo just got married. So yeah, it's incredible. You upload

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01:46:58,520 --> 01:47:01,200
Speaker 1: eight to twelve selfies from different angles, You sit back,

2217
01:47:01,240 --> 01:47:04,720
Speaker 1: you choose a model, and then it takes about ten

2218
01:47:04,720 --> 01:47:07,320
Speaker 1: to twenty minutes to generate your pictures and it is

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01:47:07,520 --> 01:47:10,519
Speaker 1: quite incredible. Now, the trick is they ask you for

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01:47:11,200 --> 01:47:13,280
Speaker 1: ten dollars a week, so do not pay that if

2221
01:47:13,320 --> 01:47:15,960
Speaker 1: you don't want to keep that. Yeah, so you got

2222
01:47:15,960 --> 01:47:18,800
Speaker 1: to sign up for a free trial, and then what

2223
01:47:18,840 --> 01:47:21,280
Speaker 1: I recommend is cancel that free trial right away so

2224
01:47:21,320 --> 01:47:24,240
Speaker 1: you don't forget, and you get access to this feature

2225
01:47:24,280 --> 01:47:29,679
Speaker 1: for three days remedy. Let's see. Sarah says my Alaska

2226
01:47:29,720 --> 01:47:33,960
Speaker 1: Airlines mileage account was hacked. They took fifty thousand miles

2227
01:47:33,960 --> 01:47:37,000
Speaker 1: and booked two flights. Alaska caught the thief and declined

2228
01:47:37,040 --> 01:47:40,880
Speaker 1: his second flight. Now they sent an email with a CASEID.

2229
01:47:41,000 --> 01:47:42,879
Speaker 1: We had to reply with a picture of my driver's

2230
01:47:42,880 --> 01:47:45,880
Speaker 1: license and establish a pin. Now we have to use

2231
01:47:45,880 --> 01:47:48,080
Speaker 1: that anytime we want to use miles. Fortunately, I will

2232
01:47:48,080 --> 01:47:50,760
Speaker 1: get my stolen miles back. No idea how they got

2233
01:47:50,760 --> 01:47:55,519
Speaker 1: my Alaska Miles account. I thought you should know. Yes,

2234
01:47:55,600 --> 01:47:58,400
Speaker 1: I was just talking about this with my wife. Secure

2235
01:47:59,360 --> 01:48:03,400
Speaker 1: your leg accounts. Don't use a week password. You don't

2236
01:48:03,439 --> 01:48:07,040
Speaker 1: want someone to take your miles. Bertie says, I just

2237
01:48:07,080 --> 01:48:09,760
Speaker 1: heard your show. Sorry I'm late, not sure if you

2238
01:48:09,840 --> 01:48:12,920
Speaker 1: mentioned it, but I've been a very happy Notability.

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01:48:12,320 --> 01:48:14,240
Speaker 2: User for years. It's very robust.

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01:48:14,800 --> 01:48:18,720
Speaker 1: Notability is primarily for handwritten notes. I don't know if

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01:48:18,760 --> 01:48:21,679
Speaker 1: they do text base, but I'll check it out. James says,

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01:48:21,840 --> 01:48:24,759
Speaker 1: I am extremely happy with Apple Notes. Yeah, I agree.

2243
01:48:24,960 --> 01:48:27,439
Speaker 1: Apple Notes is nearly perfect. I just wish it worked

2244
01:48:27,439 --> 01:48:32,280
Speaker 1: on different platforms. And then let's see PJ says for

2245
01:48:32,360 --> 01:48:37,040
Speaker 1: note taking. Please take a look at qown notes, q

2246
01:48:38,479 --> 01:48:41,880
Speaker 1: qnoes dot org like it much better than the others

2247
01:48:41,920 --> 01:48:46,760
Speaker 1: you mentioned today. Okay, I'll take a look and wow,

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01:48:46,800 --> 01:48:49,960
Speaker 1: that's gonna do it. I'm rich Dmiro, thanks so much

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01:48:49,960 --> 01:48:51,080
Speaker 1: for listening to the show.

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01:48:52,960 --> 01:48:55,120
Speaker 2: Let's see. Well, I don't know where the end of

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01:48:55,160 --> 01:48:57,439
Speaker 2: the show is anyway, Thanks so much for listening to

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01:48:57,439 --> 01:48:58,120
Speaker 2: the end of the show.

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01:48:58,200 --> 01:49:02,120
Speaker 1: Next week we're going to talk Samsung's new phones, very

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01:49:02,160 --> 01:49:04,840
Speaker 1: exciting stuff. There are so many ways you can spend

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01:49:04,880 --> 01:49:07,599
Speaker 1: your time. Thanks for hanging out with me. My name

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01:49:07,640 --> 01:49:11,800
Speaker 1: is rich Demiro rich on tech dot TV. Have a

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01:49:11,960 --> 01:49:16,280
Speaker 1: fantastic day.