WEBVTT - Check iPhone Battery Health, $199 GoPro & Getting a Better WiFi Connection

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<v Speaker 1>What's going on? Rich Demiro here Rich on Tech and

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<v Speaker 1>you are listening to Rich on Tech Live. Have a

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<v Speaker 1>great show lined up for you today. We're going to

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<v Speaker 1>talk about lots of great stuff, including the brand new

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<v Speaker 1>iOS eleven point three. We're going to talk about a

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<v Speaker 1>brand new one and ninety nine dollars, GoPro, the new iPad,

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<v Speaker 1>ways to protect yourself on Facebook, Fitbit reviews are in

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<v Speaker 1>and they're pretty darn good, and Google Home gets some

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<v Speaker 1>new features. My name is Rich Demiro. I'm the tech

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<v Speaker 1>reporter for KTLA five News in Los Angeles. Thanks so

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<v Speaker 1>much for spending your podcasting time with me. Welcome to

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<v Speaker 1>all the folks watching live on Facebook. Thanks to you

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<v Speaker 1>for doing that as well, and thanks for listening. There's

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<v Speaker 1>so much happening in the tech world. My job is

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<v Speaker 1>to keep you guys up to date on all the

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<v Speaker 1>cool things that are happening, and also to kind of

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<v Speaker 1>know what's happening, because, especially with this Facebook stuff, it's

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<v Speaker 1>kind of crazy when you think that we're blindsided by

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<v Speaker 1>all the data that these companies are taking from us

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<v Speaker 1>or that we're giving to them, And the funny thing

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<v Speaker 1>is we're not really blindsided. I mean a lot of

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<v Speaker 1>people are, but the reality is we're the ones giving

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<v Speaker 1>up the information knowingly. But that's my goal, is to

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<v Speaker 1>kind of keep you guys up to date on what

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<v Speaker 1>you're doing, what these companies are asking for, why they're

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<v Speaker 1>asking for it, and just to be a little bit

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<v Speaker 1>more knowledgeable about the stuff that's happening when it comes

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<v Speaker 1>to these companies. So you know, when I saw all

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<v Speaker 1>this stuff happening with Facebook, it was like, yeah, okay,

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<v Speaker 1>I kind of knew that stuff before, but now it

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<v Speaker 1>puts it to the forefront, and I think that's a

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<v Speaker 1>good thing. But if you've been listening to me for

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<v Speaker 1>a while, you've kind of heard about all this stuff.

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<v Speaker 1>I've talked about the data that these companies are collecting.

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<v Speaker 1>I tell you how to make sure you know what's

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<v Speaker 1>going on. I've talked about the third party apps before,

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<v Speaker 1>and it shouldn't come as a big surprise, but it does.

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<v Speaker 1>And so if you're listening, and you guys are the

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<v Speaker 1>exceptions because you're listening to this kind of show, so

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<v Speaker 1>you know a lot more than the average person. But

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<v Speaker 1>the reality is, these tech companies should not make this

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<v Speaker 1>stuff so complicated, They shouldn't make it so crazy. That

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<v Speaker 1>you have to, you know, be doing research on how

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<v Speaker 1>to best protect your privacy on Facebook. It should just

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<v Speaker 1>come naturally inside the app. But what I do here

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<v Speaker 1>is answer your tech questions. So you have a tech question,

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<v Speaker 1>I will answer it. The phone number is three one

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<v Speaker 1>zero five nine four three zero zero three three one

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<v Speaker 1>zero five nine four three zero zero three. We'll talk

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<v Speaker 1>about all that stuff, but let me just start real

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<v Speaker 1>quick with iOS eleven point three. This just came out,

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<v Speaker 1>and I know a lot of us are sort of

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<v Speaker 1>hesitant to download the latest version of iOS the day

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<v Speaker 1>it comes out because we've been burned in the past.

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<v Speaker 1>There's been problems. I personally had my phone disabled for

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<v Speaker 1>twenty four hours because I was one of the first

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<v Speaker 1>people to download an old iOS update and there's a

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<v Speaker 1>problem with it. It was one that they pulled. This

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<v Speaker 1>was a few years back, but it did happen and

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<v Speaker 1>it still can happen. So you know, maybe you don't

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<v Speaker 1>want to download it. I already did, of course, because

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<v Speaker 1>I'm the tech person, so I always want to download

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<v Speaker 1>this stuff immediately. And there's one feature that you guys

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<v Speaker 1>are going to like in this thing, and that is

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<v Speaker 1>the feature on the battery and so there's a new

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<v Speaker 1>feature called Batteries and Performance, and you can go into

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<v Speaker 1>Settings now and battery and you can check it out.

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<v Speaker 1>And I have it right here and I was looking

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<v Speaker 1>at it. And so basically, if you go into Settings,

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<v Speaker 1>you go into your battery, there is a new little

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<v Speaker 1>oh wow, it's already not working there it is, So

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<v Speaker 1>there's low power mode, which we've already had before. But

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<v Speaker 1>then you have this new thing that's called battery Health.

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<v Speaker 1>And so you probably can't see it if you're watching

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<v Speaker 1>on the Facebook Live, but it's right there and it

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<v Speaker 1>says battery Health, and I tap that and it says

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<v Speaker 1>maximum capacity one hundred percent, which is really cool. That

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<v Speaker 1>means to my battery is still doing pretty well. So

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<v Speaker 1>this is a measure of battery capacity relative to when

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<v Speaker 1>it was new. Lower capacity may result in fewer hours

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<v Speaker 1>of usage between charges, so that's kind of cool. I

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<v Speaker 1>like that they're doing that. So they're actually telling you

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<v Speaker 1>when your battery is starting to go debt. So mine's

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<v Speaker 1>at one hundred percent, but over time it will drop down.

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<v Speaker 1>And I don't have an old iPhone here to test

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<v Speaker 1>that on, but that's really interesting. I've never seen that

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<v Speaker 1>measurement before then you have this new thing called peak

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<v Speaker 1>Performance capability, and it says your battery is currently supporting

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<v Speaker 1>peak performance. Now, if my battery was not supporting peak performance,

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<v Speaker 1>it would tell me and it would say I can

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<v Speaker 1>turn it off. So users can now see power management

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<v Speaker 1>feature that dynamically manages maximum performance to prevent unexpected shutdowns,

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<v Speaker 1>and they can turn it off. This feature can be

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<v Speaker 1>found in settings. Battery is available for the iPhone six

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<v Speaker 1>six plus se Success Success plus, iPhone seven and seven plus,

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<v Speaker 1>So that's not even on my phone. It's not even

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<v Speaker 1>an option because they know my phone's pretty new. But

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<v Speaker 1>that's awesome. So that's There's also a new data and

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<v Speaker 1>Privacy icon, so whenever Apple is going to ask for

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<v Speaker 1>access to personal information, they will have this little icon

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<v Speaker 1>which is that's also neat. There's business Chat, which lets

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<v Speaker 1>you chat with businesses like home Depot right inside the

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<v Speaker 1>messages app. And you know, I don't know how much

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<v Speaker 1>that one's gonna get used, but we'll see. I mean,

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<v Speaker 1>I can understand. I definitely have you know, if you

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<v Speaker 1>need to call business or something, you don't want to

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<v Speaker 1>anymore because you want to do everything online on text.

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<v Speaker 1>And so that's a new way to do that. And

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<v Speaker 1>then let's see. iPhone X has new animojis, so now

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<v Speaker 1>you can do line, bear, dragon, or skull. Okay, I

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<v Speaker 1>mean I have had the iPhone ten for a while

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<v Speaker 1>and i've I'll be honest, I've never sent an animoji

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<v Speaker 1>to anyone, but I'll check this out and just for

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<v Speaker 1>you guys, so we'll see what these look like. So

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<v Speaker 1>let's see the new one whereas he Oh, there it

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<v Speaker 1>is skull. Hello though, haha, ho wow wow. Okay, I'll

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<v Speaker 1>record this to you guys. Oh hello, I get ten

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<v Speaker 1>seconds of animoji. That's it.

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<v Speaker 2>Hello.

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<v Speaker 1>I guess that's it, fear. So there's the there's the

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<v Speaker 1>new one right there. Let's see, and don't mind my

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<v Speaker 1>other text messages. I was testing some stuff. I'm writing

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<v Speaker 1>a book on the iPhone and I was testing some

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<v Speaker 1>some features on it. So that's why you've got a

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<v Speaker 1>whole bunch of random stuff in there anyway. Phone numbers

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<v Speaker 1>three five nine four three zero zero three three one

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<v Speaker 1>zero five nine four three zero zero three. While I

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<v Speaker 1>let you guys call in, I'll take some questions from

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<v Speaker 1>the chat. Bob says, hey, Bob, I remember Bob. Bob

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<v Speaker 1>is from my hometown. What do you think when do

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<v Speaker 1>you think my Google Home Mini will work with my Sonos?

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<v Speaker 1>I think there is a way to connect them, but

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<v Speaker 1>it's not pretty. So I know in my sonosapp it

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<v Speaker 1>has some options for connecting your smart speaker. I know

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<v Speaker 1>it works with the Alexa really well. I don't know

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<v Speaker 1>if it works with I don't you know. I don't

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<v Speaker 1>think it works with Google Home just yet. But they

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<v Speaker 1>do have a version of the SOS that does and

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<v Speaker 1>I wonder if you can get or maybe it just

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<v Speaker 1>has Alexa built in. Uh let's see control. Yeah, yeah,

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<v Speaker 1>to get started need a voice enabled so no speaker

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<v Speaker 1>or an Amazon Alexa device. So I don't know. I

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<v Speaker 1>think that that would be soon because Google wants its

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<v Speaker 1>assistant to be everywhere, and I think and SOS wants

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<v Speaker 1>their stuff to be everywhere. I think you let's see

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<v Speaker 1>could you hack it together? You might be able to

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<v Speaker 1>hack it together, but it's not pretty now, I don't know.

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<v Speaker 1>I hope that that happens soon. And uh uh okay, well,

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<v Speaker 1>let's just take a phone call. Let's take our first

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<v Speaker 1>phone call. Nine four nine. You're on with Rich.

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<v Speaker 3>Hi.

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<v Speaker 2>Yeah, indeed, I have a question.

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<v Speaker 1>Hey, Cindy, how you doing good?

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<v Speaker 2>How are you good? Orange County?

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<v Speaker 1>Okay? Great?

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<v Speaker 2>Yeah? Question is how do I do streaming on my

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<v Speaker 2>phone or on my iPad when I'm traveling? Like I

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<v Speaker 2>wanted to watch you know, I was free. I don't

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<v Speaker 2>know it's free. But I have Direct TV and I

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<v Speaker 2>have a hard time loving in when to watch and I'm.

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<v Speaker 1>On the road. You have which one do you have?

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<v Speaker 2>I have Direct TV?

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<v Speaker 1>You have Direct TV and you're having a hard time

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<v Speaker 1>logging in from the road. Is it because of the

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<v Speaker 1>signal or what's the reason?

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<v Speaker 4>Well?

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<v Speaker 2>Uh so it asked me for the password and the ID,

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<v Speaker 2>but one I completed all that and I can't upload

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<v Speaker 2>all the episodes that I recorded. Is there a way

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<v Speaker 2>for me to do that?

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<v Speaker 3>Oh?

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<v Speaker 1>Okay, you want to watch the stuff that's on your

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<v Speaker 1>DVR on your phone when you're on the go, got it?

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<v Speaker 2>Yeah?

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<v Speaker 5>You know.

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<v Speaker 1>I let's see does direct TV allow you to do that?

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<v Speaker 1>I'm trying to remember from when I had Direct TV.

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<v Speaker 1>I have Direct TV Now, I don't think that direct

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<v Speaker 1>TV lets you transfer your DVR recordings. I know that

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<v Speaker 1>Dish Network does because I used to have them and

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<v Speaker 1>they used to let me do that. I think the

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<v Speaker 1>app is mostly on demand. I don't think that you

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<v Speaker 1>can actually transfer your your DVR stuff to the app.

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<v Speaker 1>So I think the app is mostly on demand. Yeah,

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<v Speaker 1>that's that's basically what's happening there. I don't think you

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<v Speaker 1>can get those things transferred over.

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<v Speaker 2>Do you have any recommendation for me if I wanted

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<v Speaker 2>to watch live TV?

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<v Speaker 1>Actually, you know what, I take that back. Hold on,

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<v Speaker 1>I take that back. I'm looking at this right now.

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<v Speaker 1>Hold on, watch recorded direct TV content. If you have

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<v Speaker 1>a Genie DVR model HR forty four or higher. The

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<v Speaker 1>DVR app lets you stream or watch DVR. Okay, hold on.

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<v Speaker 1>You can watch shows a Wi Fi connection after downloading

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<v Speaker 1>them to your device, So make sure your device your

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<v Speaker 1>show has finished recording to your DVR, and when you're

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<v Speaker 1>connected to your home Wi Fi network, open the Direct

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<v Speaker 1>TV app, press watch phone in the right hand corner,

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<v Speaker 1>tap watch your DVR. Your playlist loads, and then you

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<v Speaker 1>press download. So, yes, it does do that. Now, I

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<v Speaker 1>will tell you I remember this. It doesn't work very well,

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<v Speaker 1>or it didn't in my experience, and I also think

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<v Speaker 1>that it didn't download it in a very good quality.

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<v Speaker 1>But it does work, and you do have it. So

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<v Speaker 1>you just need to here. I'll put the link to

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<v Speaker 1>the article right here, and so now you should see

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<v Speaker 1>the link on the comments and you can click there

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<v Speaker 1>and you know, that should tell you how to do it.

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<v Speaker 1>But yeah, you can do it. I kind of forgot,

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<v Speaker 1>it's been a while. I've had my I got rid

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<v Speaker 1>of that about a year ago. But you can do it.

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<v Speaker 1>And it's not pretty. I don't think it's as I

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<v Speaker 1>don't think it's as good as Dish Network was really easy.

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<v Speaker 1>I don't think the Direct TV was as good. Maybe

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<v Speaker 1>it's been improved in the past year. I will say,

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<v Speaker 1>if you want something that's super simple, Netflix is probably

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<v Speaker 1>the easiest to do that with because if you pay

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<v Speaker 1>for you know, Netflix, you can just download shows to

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<v Speaker 1>your tablet really easily and your phone.

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<v Speaker 2>How do you download for I do have Netflix?

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<v Speaker 1>Okay? If you have Netflix?

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<v Speaker 3>Okay?

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<v Speaker 2>Yeah, just downloaded to some Wi Fi to my to

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<v Speaker 2>my I pad of my phone exactly.

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<v Speaker 1>So if you're in in your net be at home, obviously,

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<v Speaker 1>let me get my phone that has my Netflix on it.

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<v Speaker 1>So if you go on your phone and you go

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<v Speaker 1>into Netflix, and then if you look at the menu

0:11:28.880 --> 0:11:31.080
<v Speaker 1>on the left hand side, actually mine just said find

0:11:31.120 --> 0:11:34.360
<v Speaker 1>something to download right away. So if you go into

0:11:34.360 --> 0:11:38.040
<v Speaker 1>your menu and then it's just basically they've added downloads

0:11:38.040 --> 0:11:40.920
<v Speaker 1>and you just say find something to download, download and

0:11:41.000 --> 0:11:43.000
<v Speaker 1>you just select the show. Most of it is their

0:11:43.040 --> 0:11:45.319
<v Speaker 1>original programming, so it's a lot of their TV shows

0:11:45.320 --> 0:11:48.120
<v Speaker 1>and movies and documentaries and you literally just pressed a

0:11:48.120 --> 0:11:50.440
<v Speaker 1>little download button. It's like a little arrow next to

0:11:50.480 --> 0:11:53.240
<v Speaker 1>each show that you want to download, and it's it's amazing.

0:11:53.280 --> 0:11:55.720
<v Speaker 1>It's it's really it's it's kind of like the best

0:11:55.760 --> 0:11:58.920
<v Speaker 1>case scenario for when you're traveling. It's it's very easy

0:11:58.960 --> 0:12:04.400
<v Speaker 1>to use, it works really well. Well all right, Cindy,

0:12:04.400 --> 0:12:06.960
<v Speaker 1>thanks so much for calling in today. I appreciate you. Oh,

0:12:07.040 --> 0:12:09.720
<v Speaker 1>thank you so much. I really like when you listen.

0:12:09.800 --> 0:12:13.920
<v Speaker 1>Thank you all right, awesome, So there you have it. Yeah,

0:12:13.960 --> 0:12:17.400
<v Speaker 1>I forgot about that with the with the DVR when

0:12:17.440 --> 0:12:20.080
<v Speaker 1>I audition network, it was a really simple process for

0:12:20.160 --> 0:12:23.000
<v Speaker 1>that to happen, and for some reason when I switched

0:12:23.000 --> 0:12:25.600
<v Speaker 1>to Direct TV, it just wasn't as good for the download.

0:12:25.960 --> 0:12:29.040
<v Speaker 1>It took him a while. Greg says, I have Direct

0:12:29.040 --> 0:12:33.240
<v Speaker 1>TV also and Netflix. Can I record from there like

0:12:33.280 --> 0:12:37.320
<v Speaker 1>I do on my regular Direct TV programming. So you

0:12:37.320 --> 0:12:40.040
<v Speaker 1>want to, Greg, do you mean you want to record Netflix?

0:12:42.840 --> 0:12:46.760
<v Speaker 1>There is an app that does it. And let's see

0:12:46.800 --> 0:12:52.160
<v Speaker 1>what's it. Uh, what's it called. It's called cloud I

0:12:52.160 --> 0:12:55.000
<v Speaker 1>think it's called cloud on. Yeah, Uh, nope, it's not

0:12:55.040 --> 0:12:57.920
<v Speaker 1>cloud On. What's that? What's that app? Oh? Play on?

0:12:58.600 --> 0:13:00.640
<v Speaker 1>I think it's called play on. Let's see there it is.

0:13:00.920 --> 0:13:05.600
<v Speaker 1>So this this TV this this app I've tested. It's

0:13:06.160 --> 0:13:10.000
<v Speaker 1>called play on. And what that does is it? It

0:13:10.000 --> 0:13:14.000
<v Speaker 1>basically lets you record shows off of Netflix and HBO

0:13:14.160 --> 0:13:15.760
<v Speaker 1>kind of like to a cloud DVR that you can

0:13:15.800 --> 0:13:19.920
<v Speaker 1>then download to your phone. Now I can't vouch for

0:13:19.960 --> 0:13:22.160
<v Speaker 1>the legality of that. I think they operate sort of

0:13:22.160 --> 0:13:24.720
<v Speaker 1>in a gray area when it comes to all this stuff.

0:13:25.000 --> 0:13:27.760
<v Speaker 1>So I really don't know how long that's going to

0:13:27.840 --> 0:13:29.839
<v Speaker 1>be around, but it is legit. I mean, it's kind

0:13:29.840 --> 0:13:33.520
<v Speaker 1>of like you know, if you download, if you if

0:13:33.559 --> 0:13:35.800
<v Speaker 1>you Oh, Greg says, I want to download on my TV,

0:13:35.920 --> 0:13:39.840
<v Speaker 1>not my mobile devices. That I don't really know. But anyway, so,

0:13:39.880 --> 0:13:41.480
<v Speaker 1>I mean this sort of operates in a gray area,

0:13:41.600 --> 0:13:44.160
<v Speaker 1>kind of like a DVR for your home. They're saying that, look,

0:13:44.160 --> 0:13:48.440
<v Speaker 1>we're using the recordings for your personal use. So it's

0:13:48.520 --> 0:13:51.199
<v Speaker 1>legit and I don't know. I've tested it in the past.

0:13:51.240 --> 0:13:54.200
<v Speaker 1>It works. It literally opens up a window like if you,

0:13:54.280 --> 0:13:57.040
<v Speaker 1>let's say you record something from HBO go it literally

0:13:57.360 --> 0:13:59.839
<v Speaker 1>it opens up a window using your account, records this

0:14:00.720 --> 0:14:03.000
<v Speaker 1>and then sends it to your phone. So it's kind

0:14:03.000 --> 0:14:03.280
<v Speaker 1>of weird.

0:14:04.440 --> 0:14:04.560
<v Speaker 4>Uh.

0:14:05.240 --> 0:14:07.520
<v Speaker 1>Mark asks a question. By the way, phone line open

0:14:07.559 --> 0:14:10.520
<v Speaker 1>three one zero five to nine four three zero zero three.

0:14:10.880 --> 0:14:12.760
<v Speaker 1>Mark asks, what do you think about the Ford Lincoln

0:14:12.840 --> 0:14:14.600
<v Speaker 1>car using your cell phone instead of a key?

0:14:15.200 --> 0:14:15.320
<v Speaker 5>Uh?

0:14:15.720 --> 0:14:18.520
<v Speaker 1>I think that's really interesting. I mean, I think if

0:14:18.559 --> 0:14:21.880
<v Speaker 1>it works seamlessly, then it's great. But if you have

0:14:21.960 --> 0:14:24.360
<v Speaker 1>to open up an app every time or do something weird,

0:14:24.400 --> 0:14:27.560
<v Speaker 1>then that's not good. But I did rent a car.

0:14:27.640 --> 0:14:31.520
<v Speaker 1>It's called Maven. It's from GM and uh, let's see

0:14:31.520 --> 0:14:35.160
<v Speaker 1>if I can bring up the website. This is a

0:14:35.200 --> 0:14:38.400
<v Speaker 1>car rental company called Maven, and they gave me a

0:14:38.440 --> 0:14:41.480
<v Speaker 1>car for a weekend to test out. And I will

0:14:41.480 --> 0:14:46.160
<v Speaker 1>tell you it only used the phone as your key

0:14:46.200 --> 0:14:48.280
<v Speaker 1>for the car. So when I had this rental car

0:14:48.320 --> 0:14:50.440
<v Speaker 1>for the weekend, I knew you could unlock it with

0:14:50.480 --> 0:14:52.800
<v Speaker 1>your phone, So I unlocked the car with my phone

0:14:53.080 --> 0:14:54.400
<v Speaker 1>and then I got in and the first thing I

0:14:54.400 --> 0:14:56.560
<v Speaker 1>did was look around for keys, and I couldn't find any.

0:14:56.880 --> 0:14:58.920
<v Speaker 1>So I'm like, wait a second, how do I start

0:14:58.920 --> 0:15:01.560
<v Speaker 1>this car? And sure enough, you do it from your

0:15:01.600 --> 0:15:04.120
<v Speaker 1>phone and or your phone has to be in there.

0:15:04.120 --> 0:15:05.400
<v Speaker 1>I can't remember if I have to start it from

0:15:05.440 --> 0:15:07.600
<v Speaker 1>your phone or if your phone was in the if

0:15:07.640 --> 0:15:09.160
<v Speaker 1>it was just in the car and it would work,

0:15:09.200 --> 0:15:11.960
<v Speaker 1>but either way, it really threw me for a loop.

0:15:12.080 --> 0:15:14.120
<v Speaker 1>And I had this car for the entire weekend. I

0:15:14.120 --> 0:15:17.080
<v Speaker 1>took it to Palm Desert and I was just worried

0:15:17.120 --> 0:15:19.640
<v Speaker 1>the entire time that my phone. Oh I think you

0:15:19.680 --> 0:15:21.600
<v Speaker 1>had to start it. Yes, you had to unlock it

0:15:21.720 --> 0:15:24.200
<v Speaker 1>from your phone, and then you could start it from

0:15:24.240 --> 0:15:26.640
<v Speaker 1>your car. But there was no key. It all happened

0:15:26.680 --> 0:15:28.960
<v Speaker 1>with your phone in the car, and it was It

0:15:29.000 --> 0:15:31.240
<v Speaker 1>was very odd. I mean, it was just strange because

0:15:31.240 --> 0:15:33.520
<v Speaker 1>I kept worrying about not having a good cell phone signal.

0:15:33.680 --> 0:15:35.400
<v Speaker 1>Then I was worried about if my phone goes dead,

0:15:35.480 --> 0:15:37.040
<v Speaker 1>and then I was worried about losing my phone. How

0:15:37.040 --> 0:15:39.000
<v Speaker 1>would I start this car because there was literally no key.

0:15:39.320 --> 0:15:42.800
<v Speaker 1>So I think if those things are figured out, it'll

0:15:42.840 --> 0:15:45.720
<v Speaker 1>be okay. And on linken side, they said that the

0:15:45.800 --> 0:15:48.880
<v Speaker 1>car you can open the door with a code on

0:15:48.920 --> 0:15:50.800
<v Speaker 1>the door. We've seen that before, you know, like if

0:15:50.840 --> 0:15:53.160
<v Speaker 1>you have those cars that have like the little keypad

0:15:53.240 --> 0:15:55.520
<v Speaker 1>on the door, but they also have once you open

0:15:55.600 --> 0:15:59.400
<v Speaker 1>the car, there's a touch screen in the center, you know,

0:15:59.440 --> 0:16:03.600
<v Speaker 1>like your center console screen, and a code keypad shows

0:16:03.680 --> 0:16:06.440
<v Speaker 1>up there. You dial your code in there, and then

0:16:06.480 --> 0:16:08.280
<v Speaker 1>it turns on the car to start it. So I

0:16:08.280 --> 0:16:12.160
<v Speaker 1>guess even if you even if you lose your key

0:16:12.440 --> 0:16:14.720
<v Speaker 1>or your phone rather, you'll still be able to drive

0:16:14.760 --> 0:16:17.640
<v Speaker 1>the car. So anyway, I survived the weekend. It worked.

0:16:17.680 --> 0:16:21.600
<v Speaker 1>Everything worked on the Maven rental and it was it worked.

0:16:21.640 --> 0:16:24.000
<v Speaker 1>But this is the future. I think that the future

0:16:24.040 --> 0:16:26.880
<v Speaker 1>definitely involves just your cell phone as your key. And

0:16:26.920 --> 0:16:28.960
<v Speaker 1>it makes sense because everything else is happening with your

0:16:28.960 --> 0:16:31.200
<v Speaker 1>cell phone too, I mean our our wallet. I still

0:16:31.200 --> 0:16:33.880
<v Speaker 1>have to carry around my wallet to use my you

0:16:33.920 --> 0:16:36.800
<v Speaker 1>know cards, because half the time I use the mobile payment,

0:16:36.840 --> 0:16:38.480
<v Speaker 1>it doesn't work, and I don't know why. I'm like,

0:16:38.560 --> 0:16:42.040
<v Speaker 1>what's going on here? Phone line is open three one

0:16:42.120 --> 0:16:45.320
<v Speaker 1>zero five nine four three zero zero three three one

0:16:45.400 --> 0:16:48.360
<v Speaker 1>zero five nine four three zero zero three And Glenda

0:16:48.440 --> 0:16:51.080
<v Speaker 1>asks what kind of car the kind of car that

0:16:51.160 --> 0:16:55.800
<v Speaker 1>I had was a It was a GM. What was

0:16:55.840 --> 0:16:59.120
<v Speaker 1>that car? It was an suv. It was a small SUV,

0:16:59.200 --> 0:17:03.520
<v Speaker 1>GMC terrain maybe no GMC. Oh, gosh, I forget what

0:17:03.560 --> 0:17:05.600
<v Speaker 1>it was. It was an suv. It was there, GMC

0:17:05.840 --> 0:17:10.600
<v Speaker 1>suv GM, GMC suv. And the one that Ford is

0:17:10.600 --> 0:17:13.000
<v Speaker 1>talking about, it's the Ford Lincoln Aviator. That's the one

0:17:13.000 --> 0:17:17.520
<v Speaker 1>that's coming out with no key. Let's see. Anastasia says,

0:17:18.200 --> 0:17:20.639
<v Speaker 1>I wish I could give up cable. Well you can.

0:17:20.760 --> 0:17:22.159
<v Speaker 1>I mean, it took me a while to do it,

0:17:22.200 --> 0:17:24.880
<v Speaker 1>but I did it. I mean I have an antenna,

0:17:24.920 --> 0:17:27.040
<v Speaker 1>and I have Direct TV now, and I have Netflix,

0:17:27.040 --> 0:17:29.600
<v Speaker 1>and I have Amazon, so I get pretty much everything,

0:17:29.720 --> 0:17:32.360
<v Speaker 1>including Channel five, which you have to have an antenna

0:17:32.400 --> 0:17:34.840
<v Speaker 1>four if you cut the cord because right now they're

0:17:34.840 --> 0:17:38.719
<v Speaker 1>not on any streaming services. So that happens. Three one

0:17:38.800 --> 0:17:41.560
<v Speaker 1>zero five nine four three zero zero three is the

0:17:41.560 --> 0:17:44.480
<v Speaker 1>phone number three one? Oh you are on with Rich?

0:17:44.480 --> 0:17:45.320
<v Speaker 1>Who am I speaking with?

0:17:47.000 --> 0:17:47.200
<v Speaker 5>Yeah?

0:17:47.280 --> 0:17:49.200
<v Speaker 3>Hi, this is Aria calling from Tarzana.

0:17:49.359 --> 0:17:50.280
<v Speaker 1>Hey, what's going on?

0:17:51.800 --> 0:17:54.040
<v Speaker 3>I kind of have a complicated question. I'm sort of

0:17:54.040 --> 0:17:56.879
<v Speaker 3>a teching myself, and I work in the tech industry. Okay,

0:17:57.160 --> 0:18:00.399
<v Speaker 3>I had a really complicated question that I did not

0:18:00.520 --> 0:18:02.720
<v Speaker 3>know how to figure out. Okay, so with all the

0:18:02.760 --> 0:18:07.800
<v Speaker 3>Facebook stuff going on, I downloaded my Facebook data or

0:18:07.800 --> 0:18:10.440
<v Speaker 3>whatever it's called. I just kind of wanted to see

0:18:10.440 --> 0:18:15.520
<v Speaker 3>what information they had, and uh, yeah, I was very

0:18:15.560 --> 0:18:19.560
<v Speaker 3>surprised because you know, I usually didn't care what information

0:18:19.600 --> 0:18:21.720
<v Speaker 3>I have out there, but some of this information was

0:18:21.880 --> 0:18:26.199
<v Speaker 3>uh pretty uh it was pretty uh you know, it

0:18:26.280 --> 0:18:27.280
<v Speaker 3>was pretty eye popping.

0:18:27.880 --> 0:18:31.600
<v Speaker 1>So were you surprised at the most.

0:18:32.640 --> 0:18:37.040
<v Speaker 3>That they had my specific address that I did not

0:18:37.200 --> 0:18:41.800
<v Speaker 3>even know I had anywhere, Like, like I don't even

0:18:41.880 --> 0:18:45.080
<v Speaker 3>I still have my address going to my uh my parents'

0:18:45.080 --> 0:18:48.760
<v Speaker 3>old house, and I've bought an I bought a new condo,

0:18:48.800 --> 0:18:50.639
<v Speaker 3>and I saw that they had that information.

0:18:53.240 --> 0:18:54.359
<v Speaker 1>That's that's impressive.

0:18:55.520 --> 0:18:57.879
<v Speaker 3>Yeah. So I saw this in a particular space, and

0:18:57.960 --> 0:18:59.679
<v Speaker 3>for the life of me, I can't figure out how

0:18:59.720 --> 0:19:03.439
<v Speaker 3>to movie it was under information to submit it to

0:19:03.520 --> 0:19:05.399
<v Speaker 3>lead ads and pages platform.

0:19:06.720 --> 0:19:07.639
<v Speaker 1>Oh that's interesting.

0:19:08.880 --> 0:19:12.520
<v Speaker 3>Yeah, So I literally have like scoured the internet trying

0:19:12.560 --> 0:19:14.440
<v Speaker 3>to see how to get in there and remove because

0:19:14.440 --> 0:19:17.600
<v Speaker 3>they have like my address, my unit number, and my

0:19:18.080 --> 0:19:18.840
<v Speaker 3>zip code.

0:19:19.640 --> 0:19:22.879
<v Speaker 1>Interesting, and have you checked out the new because you know,

0:19:22.960 --> 0:19:26.040
<v Speaker 1>Facebook kind of changed all their privacy settings. Have you

0:19:26.119 --> 0:19:28.240
<v Speaker 1>checked out the new one on mobile to see because

0:19:28.240 --> 0:19:30.080
<v Speaker 1>they said you could. They're making it much easier to

0:19:30.160 --> 0:19:31.400
<v Speaker 1>delete all that stuff.

0:19:32.359 --> 0:19:32.560
<v Speaker 5>You know.

0:19:32.760 --> 0:19:38.480
<v Speaker 3>I deleted my mobile application because of all these reasons.

0:19:38.600 --> 0:19:42.560
<v Speaker 3>And I only access my Facebook from a web browser

0:19:42.600 --> 0:19:44.760
<v Speaker 3>because I don't even want that thing on my phone.

0:19:45.240 --> 0:19:47.320
<v Speaker 3>So I've I just even when I use it on

0:19:47.359 --> 0:19:50.160
<v Speaker 3>my phone, I go through like Google Chrome or Safari

0:19:50.200 --> 0:19:52.680
<v Speaker 3>to gain access to it, just because I don't want

0:19:52.720 --> 0:19:55.399
<v Speaker 3>Messenger application. I don't want any of that stuff on

0:19:55.440 --> 0:19:58.800
<v Speaker 3>my phone. And I probably suggest your callers out there

0:19:58.960 --> 0:20:02.239
<v Speaker 3>listeners do that because because I've heard like they have

0:20:02.320 --> 0:20:05.040
<v Speaker 3>your call records and all that stuff. So but for

0:20:05.119 --> 0:20:07.919
<v Speaker 3>the life of me, I couldn't find this, uh, this

0:20:08.080 --> 0:20:12.400
<v Speaker 3>setting of information submitted to lead Ads and Pages platform

0:20:12.480 --> 0:20:17.040
<v Speaker 3>which supposedly has my specific address, UNI number and zip

0:20:17.119 --> 0:20:17.760
<v Speaker 3>code on there.

0:20:17.800 --> 0:20:19.959
<v Speaker 1>Right, Okay, and that freaked me out the most. I'm

0:20:20.040 --> 0:20:22.840
<v Speaker 1>looking here, Okay, So I'm looking at my AD that

0:20:22.960 --> 0:20:27.200
<v Speaker 1>says under settings and then ad preferences. Okay, well it's

0:20:27.200 --> 0:20:31.000
<v Speaker 1>settings and then ads and so my it has my interests,

0:20:31.000 --> 0:20:36.680
<v Speaker 1>which are automobiles, travel, shopping, and fashion. Okay, food, I went.

0:20:36.600 --> 0:20:41.399
<v Speaker 3>I went and actually did unchecked all those one by one, okay,

0:20:41.520 --> 0:20:43.840
<v Speaker 3>each thing, just to get rid of all.

0:20:43.720 --> 0:20:49.199
<v Speaker 1>That too interesting advertisers I've interacted with. Okay, uh, this

0:20:49.359 --> 0:20:56.240
<v Speaker 1>is really funny. That's advertisers. You visited Chipotle. Okay, that's

0:20:56.240 --> 0:20:59.360
<v Speaker 1>really funny. Ad settings. Let's go through there and let's

0:20:59.359 --> 0:21:03.600
<v Speaker 1>see if that's in there and then hide ad topics

0:21:03.640 --> 0:21:07.280
<v Speaker 1>your information. Okay, let's see if it's in their relationship status, employer,

0:21:07.440 --> 0:21:11.000
<v Speaker 1>job title, education, interested in. Yeah, I don't see anything

0:21:11.040 --> 0:21:14.560
<v Speaker 1>that has my address in here. That's pretty crazy.

0:21:14.640 --> 0:21:18.840
<v Speaker 3>Yeah, so I might actually email Facebook just to see

0:21:18.880 --> 0:21:21.360
<v Speaker 3>how to get and remove that, because you know, if

0:21:21.400 --> 0:21:24.280
<v Speaker 3>all these people have my specific address, you know.

0:21:25.000 --> 0:21:25.760
<v Speaker 1>Yeah, that's interesting.

0:21:27.160 --> 0:21:27.320
<v Speaker 5>Yeah.

0:21:28.359 --> 0:21:31.560
<v Speaker 1>Okay. So it says Facebook's new lead ads allow people

0:21:31.560 --> 0:21:34.360
<v Speaker 1>on mobile to complete forms with just a couple of clicks.

0:21:34.800 --> 0:21:37.320
<v Speaker 1>Oh okay, so that's what it is. It's like an

0:21:37.359 --> 0:21:42.359
<v Speaker 1>auto complete, So that's what it's all about. So basically,

0:21:42.400 --> 0:21:45.960
<v Speaker 1>they're there when you want to. Okay, So I wonder

0:21:45.960 --> 0:21:47.960
<v Speaker 1>if there was when you were buying your house or something,

0:21:48.000 --> 0:21:50.080
<v Speaker 1>if you put in your information and they kept it.

0:21:52.200 --> 0:21:55.960
<v Speaker 1>But it's interesting because it says that, So okay, you've

0:21:56.000 --> 0:21:58.800
<v Speaker 1>got to figure out how to get your information off

0:21:58.840 --> 0:22:02.960
<v Speaker 1>of there, and and I know here's a page. Here's

0:22:02.960 --> 0:22:05.920
<v Speaker 1>a page that I'm looking at. It's called lead ads,

0:22:06.560 --> 0:22:09.840
<v Speaker 1>and that's what's happening. So basically, I think what's happening

0:22:09.920 --> 0:22:13.479
<v Speaker 1>with you is that there was definitely some kind of

0:22:14.240 --> 0:22:17.440
<v Speaker 1>page that you submitted your information to under this new program,

0:22:17.920 --> 0:22:21.400
<v Speaker 1>and that's what it saved that information. So it might

0:22:21.400 --> 0:22:23.960
<v Speaker 1>have been sort of a I don't know, like some

0:22:24.000 --> 0:22:27.200
<v Speaker 1>sort of product or something, but I think that's yeah.

0:22:27.320 --> 0:22:30.360
<v Speaker 3>Maybe I even like bought something, right, a link off

0:22:30.400 --> 0:22:32.840
<v Speaker 3>of Facebook and put my address to have a sense

0:22:32.840 --> 0:22:36.000
<v Speaker 3>of me right, And Okay, I see the link you

0:22:36.080 --> 0:22:38.679
<v Speaker 3>just put in the yes, So I'm gonna definitely follow

0:22:38.760 --> 0:22:40.960
<v Speaker 3>up on that. So I probably have to download the

0:22:41.800 --> 0:22:43.960
<v Speaker 3>Facebook app just to get you and get in there.

0:22:44.000 --> 0:22:45.600
<v Speaker 1>I don't think so. I think you can probably do

0:22:45.640 --> 0:22:48.320
<v Speaker 1>it through Facebook on the desktop. I just think they've

0:22:48.320 --> 0:22:51.280
<v Speaker 1>made it easier on the mobile site. But I would

0:22:51.320 --> 0:22:53.439
<v Speaker 1>I would really go through. I know there's a section

0:22:54.240 --> 0:22:56.560
<v Speaker 1>I would look in even in your payment section and

0:22:56.600 --> 0:22:58.800
<v Speaker 1>see if there's like an addresses. See I'm looking at

0:22:58.800 --> 0:23:02.119
<v Speaker 1>my payments and then I see account settings and I

0:23:02.200 --> 0:23:05.159
<v Speaker 1>see I don't even have an address in there, so

0:23:05.200 --> 0:23:08.359
<v Speaker 1>that's interesting. So yeah, you have to kind of go.

0:23:08.800 --> 0:23:10.600
<v Speaker 1>This is the problem with Facebook is that they have

0:23:10.800 --> 0:23:13.080
<v Speaker 1>so many little things that you have to kind of

0:23:13.080 --> 0:23:15.480
<v Speaker 1>look through every single one of them to see where

0:23:15.520 --> 0:23:17.399
<v Speaker 1>your stuff might be. But that's what I would do,

0:23:17.560 --> 0:23:19.639
<v Speaker 1>is I would go, I think that's what happens. It's

0:23:19.720 --> 0:23:22.119
<v Speaker 1>some sort of payment, or it's it's linked to a

0:23:22.160 --> 0:23:24.760
<v Speaker 1>credit card or something that of that aspect.

0:23:24.920 --> 0:23:28.680
<v Speaker 3>Yeah, it's basically how like iOS autocorrect, like.

0:23:28.680 --> 0:23:30.880
<v Speaker 1>For your email autress exactly.

0:23:30.560 --> 0:23:33.760
<v Speaker 3>If it yep, once you put it in there, well

0:23:34.520 --> 0:23:37.200
<v Speaker 3>I'll look into that. Thank you so much. And I

0:23:37.240 --> 0:23:39.800
<v Speaker 3>always say you're the Anthony boardin of text.

0:23:39.920 --> 0:23:43.320
<v Speaker 1>Oh awesome, so I appreciate that. Thank you so much,

0:23:44.400 --> 0:23:46.280
<v Speaker 1>and have a good day there in Tarzana.

0:23:47.480 --> 0:23:47.800
<v Speaker 3>Thanks.

0:23:47.920 --> 0:23:51.880
<v Speaker 1>All right there you go. Wow. Yeah, see Facebook, it's

0:23:51.920 --> 0:23:56.080
<v Speaker 1>definitely gotten people aware of all this stuff. So yeah.

0:23:56.240 --> 0:23:59.200
<v Speaker 1>Three one zero five nine four three zero zero three.

0:23:59.280 --> 0:24:02.119
<v Speaker 1>Speaking of face Book, you guys know they revamped their

0:24:02.119 --> 0:24:05.879
<v Speaker 1>privacy setting. So if you haven't checked what third party

0:24:05.920 --> 0:24:08.680
<v Speaker 1>apps are connected to your account, I've got the here.

0:24:08.720 --> 0:24:10.440
<v Speaker 1>I'll just send the link all right here so you

0:24:10.480 --> 0:24:13.560
<v Speaker 1>can check, I know, Like I mean, So many of

0:24:13.600 --> 0:24:15.560
<v Speaker 1>you have checked this link because I can tell because

0:24:16.160 --> 0:24:19.840
<v Speaker 1>the numbers on it are crazy. But let's see where

0:24:19.880 --> 0:24:22.960
<v Speaker 1>is it here? It is how to clean Okay, the

0:24:23.040 --> 0:24:25.640
<v Speaker 1>link on my thing is called how to clear out

0:24:25.680 --> 0:24:28.119
<v Speaker 1>old apps that still have access to your information. So

0:24:28.160 --> 0:24:30.399
<v Speaker 1>I'll put that link right there and you guys can

0:24:30.440 --> 0:24:34.080
<v Speaker 1>see that. You guys, oh, can you click it? That's cool.

0:24:34.359 --> 0:24:37.399
<v Speaker 1>So many of you have have clicked that link, but

0:24:37.480 --> 0:24:39.399
<v Speaker 1>if you haven't done it, go through. It's pretty eye

0:24:39.440 --> 0:24:42.320
<v Speaker 1>opening all the different apps that you've connected. Three one

0:24:42.400 --> 0:24:45.920
<v Speaker 1>zero five nine four three zero zero three. Let's talk

0:24:45.960 --> 0:24:49.280
<v Speaker 1>about GoPro. They had a new camera come out today.

0:24:49.560 --> 0:24:53.120
<v Speaker 1>It's called the Entry Level Hero. It's just the Hero.

0:24:53.520 --> 0:24:56.359
<v Speaker 1>It's one hundred ninety nine dollars. This is a very

0:24:56.440 --> 0:25:00.359
<v Speaker 1>cheap GoPro. Is it going to change anything for this company?

0:25:00.359 --> 0:25:03.040
<v Speaker 1>Though I love my GoPro. It is. It takes some

0:25:03.119 --> 0:25:05.040
<v Speaker 1>amazing video. In fact, a lot of the videos you

0:25:05.119 --> 0:25:08.360
<v Speaker 1>see that I shoot I shoot on my GoPro and

0:25:08.400 --> 0:25:11.400
<v Speaker 1>it's great. But here's the thing. I'm a video creator,

0:25:11.640 --> 0:25:14.760
<v Speaker 1>whereas the average person to me is just going to

0:25:14.840 --> 0:25:17.800
<v Speaker 1>continue to use their smartphone. And I think that's the problem.

0:25:17.800 --> 0:25:22.440
<v Speaker 1>We're seeing with GoPro is that people just it's easier.

0:25:22.760 --> 0:25:27.120
<v Speaker 1>Your phone is always charged, it's always on you. It's

0:25:27.400 --> 0:25:31.360
<v Speaker 1>pretty darn good, and you don't have to carry anything separate.

0:25:31.600 --> 0:25:34.280
<v Speaker 1>And I think that's what GoPro is running up against,

0:25:34.600 --> 0:25:37.560
<v Speaker 1>is that people, even for one hundred and ninety nine dollars,

0:25:37.600 --> 0:25:41.640
<v Speaker 1>which is a really cheap go Pro, it's still like, well, wait,

0:25:41.720 --> 0:25:43.760
<v Speaker 1>do I really need this? Why do I need a

0:25:43.800 --> 0:25:46.320
<v Speaker 1>new GoPro. I already have my iPhone or I already

0:25:46.320 --> 0:25:50.600
<v Speaker 1>have my Android. And I agree. Diego says GoPro should

0:25:50.600 --> 0:25:53.840
<v Speaker 1>create a phone, and I agree. I think the play

0:25:53.880 --> 0:25:57.600
<v Speaker 1>here is that a company needs to purchase GoPro and

0:25:57.640 --> 0:26:01.560
<v Speaker 1>build some of their technology into the smartphone. That's what's

0:26:02.040 --> 0:26:04.160
<v Speaker 1>I mean. I don't know. I mean because I used

0:26:04.200 --> 0:26:06.600
<v Speaker 1>to use the LG phones when they had the wide

0:26:06.600 --> 0:26:08.680
<v Speaker 1>angle lenses on them. If you have one of those,

0:26:08.720 --> 0:26:12.399
<v Speaker 1>they're amazing. They just open up so much with your shot.

0:26:12.480 --> 0:26:15.280
<v Speaker 1>You can be really creative with those. But the problem

0:26:15.359 --> 0:26:19.320
<v Speaker 1>is that's only on LG and it's really neat because

0:26:19.320 --> 0:26:21.640
<v Speaker 1>they've got two lenses, one that's super wide and one

0:26:21.640 --> 0:26:24.480
<v Speaker 1>that's regular, and it really lets you become more creative.

0:26:24.960 --> 0:26:28.280
<v Speaker 1>But This is the go Pro Hero. It's one ninety

0:26:28.359 --> 0:26:31.040
<v Speaker 1>nine and it's basically it looks like your regular typical

0:26:31.040 --> 0:26:34.440
<v Speaker 1>GoPro that's high end, except the difference is it does

0:26:34.480 --> 0:26:37.120
<v Speaker 1>not do four K video, which you really don't need anyway.

0:26:37.400 --> 0:26:39.880
<v Speaker 1>For the most part. It does HD video. It's got

0:26:39.880 --> 0:26:43.080
<v Speaker 1>ten megapixel camera, which normally it's twelve. It's got the

0:26:43.440 --> 0:26:46.520
<v Speaker 1>touch display, it's got the voice, it's got water proofing

0:26:47.080 --> 0:26:51.440
<v Speaker 1>and video stabilization. It doesn't have the latest processor though,

0:26:51.480 --> 0:26:54.280
<v Speaker 1>and software that the new GoPro, the Hero six has.

0:26:54.640 --> 0:26:58.000
<v Speaker 1>That's their high end, really high end go Pro and

0:26:58.040 --> 0:27:03.000
<v Speaker 1>that one's amazing stabilization. Video stabilization is just phenomenal. And

0:27:03.040 --> 0:27:06.600
<v Speaker 1>I think the other part about GoPro is that to me,

0:27:06.840 --> 0:27:08.679
<v Speaker 1>when I'm shooting a video with it, I know that

0:27:08.720 --> 0:27:10.000
<v Speaker 1>I have to go and I've got to figure out

0:27:10.000 --> 0:27:11.639
<v Speaker 1>a way to connect a microphone to it. I got

0:27:11.680 --> 0:27:14.080
<v Speaker 1>to figure out to get to get all the video

0:27:14.160 --> 0:27:15.639
<v Speaker 1>off the go Pro, I have to connect it to

0:27:15.720 --> 0:27:17.760
<v Speaker 1>my computer. Even though they have an app, but I

0:27:17.760 --> 0:27:20.720
<v Speaker 1>don't like that automatic. GoPro would like you to just

0:27:20.840 --> 0:27:23.159
<v Speaker 1>install their app on your phone and have the go

0:27:23.280 --> 0:27:27.120
<v Speaker 1>Pro automatically sync the video and bring it to your phone.

0:27:27.160 --> 0:27:29.080
<v Speaker 1>The problem is that eats up all your phone battery,

0:27:29.119 --> 0:27:30.480
<v Speaker 1>so I don't want to do that, so I turned

0:27:30.480 --> 0:27:32.720
<v Speaker 1>that feature off, which means I have to take the

0:27:32.800 --> 0:27:37.840
<v Speaker 1>little the little card out of the go Pro, pop

0:27:37.880 --> 0:27:40.200
<v Speaker 1>it in my computer, copy everything over, and then put

0:27:40.200 --> 0:27:42.480
<v Speaker 1>it back. That's a process. And if you're trying to

0:27:42.520 --> 0:27:43.919
<v Speaker 1>you know, in this day and age, you snap a

0:27:43.920 --> 0:27:45.800
<v Speaker 1>picture on your phone, you share it on Facebook or

0:27:45.800 --> 0:27:48.280
<v Speaker 1>Instagram in about two seconds flat, or you take a

0:27:48.359 --> 0:27:52.000
<v Speaker 1>video on your phone and it's instantly shared somewhere. If

0:27:52.040 --> 0:27:54.520
<v Speaker 1>you're using GoPro, it takes a little bit longer. And

0:27:54.560 --> 0:27:57.879
<v Speaker 1>I know they're advertising their app, the quick App, but

0:27:58.320 --> 0:28:00.919
<v Speaker 1>it still takes a couple of steps to do that

0:28:01.000 --> 0:28:04.520
<v Speaker 1>and to share that video. Christy says, I think the

0:28:04.600 --> 0:28:07.560
<v Speaker 1>GoPros more geared toward expreen extreme sports where you can't

0:28:07.560 --> 0:28:09.520
<v Speaker 1>carry your phone. My dad used it while surfing, and

0:28:09.560 --> 0:28:12.320
<v Speaker 1>I agree it is that's that's where they got their start,

0:28:12.440 --> 0:28:15.040
<v Speaker 1>was the extreme sports market. But the problem is you

0:28:15.160 --> 0:28:18.399
<v Speaker 1>can't build an entire company that's you know, worth billions

0:28:18.440 --> 0:28:22.080
<v Speaker 1>of dollars on one tiny mart section of the of

0:28:22.119 --> 0:28:26.120
<v Speaker 1>the population, and realistically, anyone who has a kid used

0:28:26.119 --> 0:28:28.679
<v Speaker 1>to have a camquarder. That was a huge market for

0:28:28.720 --> 0:28:32.720
<v Speaker 1>so long. But nowadays we don't have camp quarters. We

0:28:32.760 --> 0:28:35.359
<v Speaker 1>have our phones. And so the tough part for GoPro

0:28:35.480 --> 0:28:37.959
<v Speaker 1>is there in this really tough position of convincing people

0:28:38.320 --> 0:28:41.000
<v Speaker 1>why they need to have a separate device other than

0:28:41.040 --> 0:28:46.400
<v Speaker 1>their smartphone. And I agree that's a really really tough argument,

0:28:46.760 --> 0:28:51.360
<v Speaker 1>except in very specific use cases. And so there you

0:28:51.400 --> 0:28:56.400
<v Speaker 1>have it. Let's see. Peter says, I'd get one if

0:28:56.400 --> 0:28:58.480
<v Speaker 1>it were if I were doing professional It's worth it

0:28:58.480 --> 0:29:01.479
<v Speaker 1>absolutely if you're doing anything profess any kind of stuff,

0:29:02.600 --> 0:29:05.200
<v Speaker 1>go Pro would be a good choice. And Peter also

0:29:05.240 --> 0:29:08.000
<v Speaker 1>says would go Pro be a good phone? I think

0:29:08.040 --> 0:29:10.120
<v Speaker 1>so I would love to have a go Pro lens

0:29:10.160 --> 0:29:16.200
<v Speaker 1>and stabilization in my smartphone. That'd be so cool. Three

0:29:16.200 --> 0:29:18.760
<v Speaker 1>one zero five nine four three zero zero three is

0:29:18.800 --> 0:29:20.720
<v Speaker 1>the phone number. Three one zero five to nine four

0:29:20.760 --> 0:29:23.560
<v Speaker 1>three zero zero three. You're listening to Rich on tech Live.

0:29:23.920 --> 0:29:27.760
<v Speaker 1>I'm Rich DeMuro and I'm answering your tech questions Live.

0:29:28.280 --> 0:29:30.720
<v Speaker 1>Diana says, have you seen the new adapter for iPhones

0:29:30.760 --> 0:29:33.240
<v Speaker 1>to download and save your pictures to a flash drive?

0:29:33.280 --> 0:29:36.040
<v Speaker 1>What do you think about it? I think it's really cool,

0:29:36.720 --> 0:29:39.000
<v Speaker 1>it's funny. There must be an advertisement. Someone must have

0:29:39.000 --> 0:29:43.680
<v Speaker 1>promoted this somewhere, because I've I was in Walmart and

0:29:43.720 --> 0:29:46.360
<v Speaker 1>I heard a guy asking about this, and I get

0:29:46.440 --> 0:29:48.080
<v Speaker 1>questions about this all the time, So they must be

0:29:48.120 --> 0:29:51.120
<v Speaker 1>advertising them somewhere. But yes, the one that I like

0:29:51.400 --> 0:29:55.560
<v Speaker 1>is a little bit, a little bit pricier, but I

0:29:55.600 --> 0:29:57.280
<v Speaker 1>think it's going to be better quality in the end.

0:29:57.280 --> 0:30:01.640
<v Speaker 1>There's so many of these things. Oh interesting, Okay, there is.

0:30:02.040 --> 0:30:04.400
<v Speaker 1>When I just googled that, I said, I expand special

0:30:04.440 --> 0:30:07.880
<v Speaker 1>TV offer. Okay, so they must be advertising them on TV.

0:30:08.680 --> 0:30:10.720
<v Speaker 1>So here's the one that I like. It's from sand Disk,

0:30:11.960 --> 0:30:16.960
<v Speaker 1>and it's basically a little flash drive that you plug

0:30:17.040 --> 0:30:19.400
<v Speaker 1>into your iPhone in the bottom. It's a you plug

0:30:19.440 --> 0:30:21.840
<v Speaker 1>it in the lightning port of your iPhone. You can

0:30:21.880 --> 0:30:24.640
<v Speaker 1>transfer all your pictures to this device, and then you

0:30:24.680 --> 0:30:26.920
<v Speaker 1>can pop it in your computer and transfer your pictures

0:30:26.920 --> 0:30:28.280
<v Speaker 1>to your computer if you want, or you can just

0:30:28.360 --> 0:30:31.720
<v Speaker 1>leave them on your on your little flash drive. And

0:30:31.760 --> 0:30:34.280
<v Speaker 1>so I like that. The only thing is I have

0:30:34.360 --> 0:30:35.960
<v Speaker 1>to tell you, if you're going to get one of

0:30:36.000 --> 0:30:39.280
<v Speaker 1>these things and you download your pictures to it, you

0:30:39.320 --> 0:30:41.480
<v Speaker 1>can't just rely on that to save your pictures, you

0:30:41.560 --> 0:30:44.320
<v Speaker 1>have to put them somewhere else, whether that's in the

0:30:44.320 --> 0:30:46.320
<v Speaker 1>cloud or on your computer. You always want your pictures

0:30:46.360 --> 0:30:49.160
<v Speaker 1>in at least two places, so if one place goes down,

0:30:49.480 --> 0:30:52.200
<v Speaker 1>you still have them in the other place. Nine oh nine,

0:30:52.200 --> 0:30:58.360
<v Speaker 1>you're on with Rich Sam. What's up? Sam is a

0:30:58.400 --> 0:31:02.080
<v Speaker 1>regular on the show. Thanks, thanks for calling in. What's up?

0:31:12.280 --> 0:31:24.800
<v Speaker 1>What's that? Oh? The rewards program? Oh? Hold on, hold on, Sam,

0:31:24.840 --> 0:31:27.080
<v Speaker 1>hold on, hold on, hold on. I'm I'm being told

0:31:27.560 --> 0:31:31.120
<v Speaker 1>that people can't hear you. There we go. Okay, Sam

0:31:31.440 --> 0:31:33.760
<v Speaker 1>from Pom is on. Yes, everyone can hear you now,

0:31:33.760 --> 0:31:37.080
<v Speaker 1>I had you turn down. But Sam is a regular

0:31:37.120 --> 0:31:39.480
<v Speaker 1>caller to the show. You guys know that. But he's

0:31:39.720 --> 0:31:43.880
<v Speaker 1>talking about Verizon UP and so tell me this is

0:31:43.920 --> 0:31:45.160
<v Speaker 1>the up rewards.

0:31:44.720 --> 0:31:48.120
<v Speaker 5>Program, right, this is the Upper Rewards program.

0:31:48.120 --> 0:31:50.920
<v Speaker 1>I said no to that back when I as much

0:31:50.920 --> 0:31:52.440
<v Speaker 1>as they tried to get me to sign up for it,

0:31:52.520 --> 0:31:54.400
<v Speaker 1>I was like, I don't know if all my data

0:31:54.480 --> 0:31:57.320
<v Speaker 1>is is worth the money, But tell me what's going on.

0:31:58.480 --> 0:32:00.800
<v Speaker 5>Well, I have the same thing. When they first started this,

0:32:01.120 --> 0:32:03.920
<v Speaker 5>I thought, no, I'm given them no information either, But

0:32:04.200 --> 0:32:07.280
<v Speaker 5>then they sweetened up the deal, so I said, all right,

0:32:07.280 --> 0:32:10.240
<v Speaker 5>what the heck, well, for every three hundred dollars you spend,

0:32:10.280 --> 0:32:13.560
<v Speaker 5>you get this token, and you know they give it,

0:32:13.720 --> 0:32:16.960
<v Speaker 5>and there are really neat things you can get, like

0:32:17.200 --> 0:32:21.240
<v Speaker 5>Laker tickets and Kings tickets and concert tickets, and all

0:32:21.280 --> 0:32:23.640
<v Speaker 5>you need is one ship to do it. But I

0:32:23.760 --> 0:32:26.040
<v Speaker 5>kept trying and trying to get one of these things

0:32:26.080 --> 0:32:29.480
<v Speaker 5>and I couldn't get one. And so then they changed

0:32:29.520 --> 0:32:31.560
<v Speaker 5>the system and they went to this deal where it

0:32:31.600 --> 0:32:34.400
<v Speaker 5>was like a countdown. Anyway, it would take me an

0:32:34.480 --> 0:32:36.240
<v Speaker 5>hour to tell you the whole story. But the bottom

0:32:36.320 --> 0:32:39.360
<v Speaker 5>line is I called them up. They lied to me.

0:32:40.800 --> 0:32:43.600
<v Speaker 5>I didn't know what they were doing. Yeah, they flat

0:32:43.640 --> 0:32:46.360
<v Speaker 5>out told me the system was down and some other stuff.

0:32:46.920 --> 0:32:50.280
<v Speaker 5>And when I found out what was really going on, I, uh, well,

0:32:50.480 --> 0:32:52.680
<v Speaker 5>they gave me a three months worth of service and

0:32:52.880 --> 0:32:54.280
<v Speaker 5>they gave me Laker tickets.

0:32:54.400 --> 0:32:55.800
<v Speaker 1>Oh my god, last night I went.

0:32:56.240 --> 0:32:58.880
<v Speaker 5>Last night, I went to the Laker game and they won.

0:32:59.160 --> 0:32:59.800
<v Speaker 5>It was great.

0:33:00.440 --> 0:33:02.600
<v Speaker 1>That's amazing. How are the seats?

0:33:03.000 --> 0:33:07.360
<v Speaker 5>Yeah? Oh I was right in that first set of

0:33:07.440 --> 0:33:09.840
<v Speaker 5>risers on the south side.

0:33:10.160 --> 0:33:14.360
<v Speaker 1>Yeah, so that's amazing. So see, Sam, this is this

0:33:14.400 --> 0:33:16.120
<v Speaker 1>is what we talk about on the show all the time.

0:33:16.200 --> 0:33:21.080
<v Speaker 1>The squeaky wheel gets the grease. Okay. I think that

0:33:21.200 --> 0:33:25.440
<v Speaker 1>Verizon has some amazing customer service, and I I think

0:33:25.480 --> 0:33:27.520
<v Speaker 1>I told this story on the podcast, but I had.

0:33:28.880 --> 0:33:31.120
<v Speaker 1>When I signed up with Verizon, they charged me thirty

0:33:31.120 --> 0:33:33.680
<v Speaker 1>dollars for each line, right, like an activation.

0:33:33.840 --> 0:33:36.160
<v Speaker 5>Oh yeah, I never pay I never.

0:33:35.960 --> 0:33:38.880
<v Speaker 1>Pay that, okay, and nor should you, because each time

0:33:38.920 --> 0:33:41.280
<v Speaker 1>I signed up. The first time I signed up, they said, oh,

0:33:41.360 --> 0:33:43.080
<v Speaker 1>I said, hey, can you wave that? And they said,

0:33:43.560 --> 0:33:45.760
<v Speaker 1>not in store, but if you call our customer service,

0:33:45.760 --> 0:33:47.440
<v Speaker 1>they'll wave it. I was like, okay, the guy's just

0:33:47.480 --> 0:33:51.280
<v Speaker 1>totally passing passing the buck, right. So the next time

0:33:51.320 --> 0:33:53.800
<v Speaker 1>I go in to activate another line, the guy says

0:33:53.840 --> 0:33:55.760
<v Speaker 1>the same thing, and I was like, interesting, So if

0:33:55.800 --> 0:33:58.600
<v Speaker 1>two different people are saying the same thing, clearly that works.

0:33:58.960 --> 0:34:02.320
<v Speaker 1>I called Verizon and I said, hey, the person in

0:34:02.360 --> 0:34:04.560
<v Speaker 1>store said you can you can credit me for that

0:34:04.640 --> 0:34:08.319
<v Speaker 1>fee and they said, hold on, sure enough, we can.

0:34:08.600 --> 0:34:10.360
<v Speaker 1>And I said, now, wait a second. I activated a

0:34:10.360 --> 0:34:12.200
<v Speaker 1>line a couple of months ago, about three months ago,

0:34:12.239 --> 0:34:14.080
<v Speaker 1>can you waive that fee? And I think it was

0:34:14.080 --> 0:34:17.120
<v Speaker 1>actually thirty five dollars, I can't remember, but sure enough,

0:34:17.400 --> 0:34:19.759
<v Speaker 1>they gave me a credit for both fees. So I

0:34:19.840 --> 0:34:22.120
<v Speaker 1>came out ahead. I think it was sixty or seventy dollars,

0:34:22.280 --> 0:34:24.080
<v Speaker 1>and I felt so good that night, it might have

0:34:24.120 --> 0:34:25.960
<v Speaker 1>been a Friday. I was ready to go out.

0:34:28.160 --> 0:34:31.600
<v Speaker 5>Well, the name of the game is you'd be nice.

0:34:31.760 --> 0:34:34.200
<v Speaker 1>Yes, square, don't get loud.

0:34:34.920 --> 0:34:37.520
<v Speaker 5>They cannot They're not allowed to hang up on you.

0:34:38.120 --> 0:34:41.600
<v Speaker 5>And no matter what they say, I always tell them sorry,

0:34:41.640 --> 0:34:44.960
<v Speaker 5>that doesn't work for me, or it's unacceptable. And I

0:34:44.960 --> 0:34:46.880
<v Speaker 5>always do it from a phone. I don't do it

0:34:46.880 --> 0:34:48.359
<v Speaker 5>for my cell phone. I do it from a home

0:34:48.360 --> 0:34:50.919
<v Speaker 5>phone that's well charged because it can take an hour.

0:34:51.120 --> 0:34:54.560
<v Speaker 1>Oh absolutely, those people can take you one of they'll

0:34:54.600 --> 0:34:55.480
<v Speaker 1>talk to you for a while.

0:34:56.600 --> 0:34:59.360
<v Speaker 5>Yeah. But the magic words when you hear them say

0:35:00.120 --> 0:35:02.560
<v Speaker 5>what do you want?

0:35:03.000 --> 0:35:06.480
<v Speaker 1>That's amazing. So you have to come up. You have

0:35:06.560 --> 0:35:08.520
<v Speaker 1>to have a plan in mind of what's and I

0:35:08.560 --> 0:35:10.440
<v Speaker 1>and I agree with that what's gonna make you happy

0:35:10.480 --> 0:35:12.759
<v Speaker 1>in this situation. For me, when I called in, I

0:35:12.800 --> 0:35:14.600
<v Speaker 1>didn't really care if I was gonna get the seventy

0:35:14.640 --> 0:35:18.160
<v Speaker 1>bucks or thirty five whatever it was. I just I

0:35:18.239 --> 0:35:20.160
<v Speaker 1>just wanted to try. But I agree, you need to

0:35:20.160 --> 0:35:22.719
<v Speaker 1>know what's gonna make you happy in that circumstance when

0:35:22.719 --> 0:35:25.120
<v Speaker 1>you call to complain, and don't be mean. I have

0:35:25.280 --> 0:35:28.640
<v Speaker 1>never been mean to these people because, uh, number number one,

0:35:28.800 --> 0:35:31.719
<v Speaker 1>they take notes. Number two, don't be a jerk. Number three.

0:35:32.640 --> 0:35:34.480
<v Speaker 1>You can always just call someone else and get a

0:35:34.520 --> 0:35:37.719
<v Speaker 1>totally different answer half the time. So if you're frustrated,

0:35:37.760 --> 0:35:38.520
<v Speaker 1>just I've done that.

0:35:39.360 --> 0:35:41.440
<v Speaker 5>I've done that and it works.

0:35:41.760 --> 0:35:44.160
<v Speaker 1>So this Verizon program, by the way I'm looking at it,

0:35:44.239 --> 0:35:47.520
<v Speaker 1>Verizon up, it is the most complicated thing I've ever

0:35:47.560 --> 0:35:50.319
<v Speaker 1>I'm looking at the facts on the website and it

0:35:50.440 --> 0:35:55.640
<v Speaker 1>is so complicated. There's credits, then there's claiming rewards, there's

0:35:55.680 --> 0:35:59.640
<v Speaker 1>super tickets, then there's device dollars. This is way too complicated.

0:35:59.719 --> 0:36:03.319
<v Speaker 1>But but three hundred dollars, So what how many how

0:36:03.320 --> 0:36:06.239
<v Speaker 1>many credits? Like whatever? Like, how many three hundred dollars

0:36:06.239 --> 0:36:08.120
<v Speaker 1>would you have to spend to get Laker tickets normally?

0:36:09.320 --> 0:36:12.239
<v Speaker 5>No, you just need one. You just need one you

0:36:12.320 --> 0:36:14.720
<v Speaker 5>know credit? What So one credit gets.

0:36:15.480 --> 0:36:17.880
<v Speaker 1>Like bucks a month, so in two months I'd have

0:36:17.960 --> 0:36:19.120
<v Speaker 1>a Laker ticket.

0:36:20.200 --> 0:36:23.480
<v Speaker 5>Well, it's getting the ticket, like I just I just

0:36:23.600 --> 0:36:27.040
<v Speaker 5>tried to get them regularly where there's the countdown and

0:36:27.080 --> 0:36:29.560
<v Speaker 5>I'm literally sitting at my phone waiting for the countdown

0:36:29.640 --> 0:36:31.359
<v Speaker 5>to go down to zero so I can get it.

0:36:31.520 --> 0:36:33.640
<v Speaker 5>And I did it twice, and I did the thing.

0:36:33.719 --> 0:36:35.880
<v Speaker 5>The button never even went black, it just stayed.

0:36:36.360 --> 0:36:39.440
<v Speaker 1>So there's so reason. There's an element of like, you

0:36:39.560 --> 0:36:41.720
<v Speaker 1>might not. You can't just like go on and redeem

0:36:41.800 --> 0:36:42.440
<v Speaker 1>for them at that.

0:36:42.960 --> 0:36:46.840
<v Speaker 5>No, Okay, you're not guaranteed anything because there's a zillion

0:36:46.960 --> 0:36:48.520
<v Speaker 5>people trying to get these tickets.

0:36:48.560 --> 0:36:50.480
<v Speaker 3>I mean, if you're lucky, you're lucky got it.

0:36:50.600 --> 0:36:53.399
<v Speaker 5>But I did get I did get four months of

0:36:53.840 --> 0:36:56.240
<v Speaker 5>Apple Radio for free with one of my things.

0:36:56.280 --> 0:36:59.080
<v Speaker 1>Oh my gosh, Well that wasn't bad. I think you

0:36:59.120 --> 0:37:00.840
<v Speaker 1>need your own show and just tell people how to

0:37:00.840 --> 0:37:06.919
<v Speaker 1>do all this stuff. Hey, you know, I like free Hey,

0:37:06.960 --> 0:37:08.799
<v Speaker 1>we all do. I mean, it's it's you know, And

0:37:08.840 --> 0:37:10.879
<v Speaker 1>here's the thing. We're spending so much money on these

0:37:10.920 --> 0:37:13.960
<v Speaker 1>things Apple Music. It doesn't you know if you got

0:37:13.960 --> 0:37:16.560
<v Speaker 1>how'd you get four months free on that?

0:37:16.560 --> 0:37:18.400
<v Speaker 5>That was just it was one of the things that

0:37:18.520 --> 0:37:19.600
<v Speaker 5>was available at the time.

0:37:20.360 --> 0:37:23.600
<v Speaker 1>That's okay, you got interesting. I think they gave three

0:37:23.600 --> 0:37:27.439
<v Speaker 1>months when I first joined a long time ago. Wow. Well,

0:37:27.480 --> 0:37:29.719
<v Speaker 1>see this is this is a lesson learned from from

0:37:29.800 --> 0:37:32.920
<v Speaker 1>Sam and Pomona, is you gotta, you gotta, you gotta

0:37:32.960 --> 0:37:35.600
<v Speaker 1>talk to these companies and be nice and you will

0:37:35.600 --> 0:37:37.960
<v Speaker 1>eventually talk their ear off or they just want to

0:37:37.960 --> 0:37:39.880
<v Speaker 1>get off the phone with you and finally give you

0:37:39.920 --> 0:37:40.479
<v Speaker 1>what you want.

0:37:40.920 --> 0:37:43.279
<v Speaker 5>Hey, Rich, I gotta go. Doctor's off.

0:37:43.360 --> 0:37:47.719
<v Speaker 1>Okay, have a good day. Okay, hope everything's well? All right?

0:37:48.080 --> 0:37:51.000
<v Speaker 1>There you go, Sam is uh is heading into the

0:37:51.120 --> 0:37:55.520
<v Speaker 1>uh the doctor's office. I always wonder where you people

0:37:55.560 --> 0:37:58.799
<v Speaker 1>watched this show, but now we know. Three one zero

0:37:58.880 --> 0:38:03.800
<v Speaker 1>five nine four three zero zero three. Uh oh, my phone,

0:38:03.840 --> 0:38:07.239
<v Speaker 1>Patty says, my phone is out of juice. I could

0:38:07.280 --> 0:38:11.040
<v Speaker 1>sure use a booster. Well, you know, that's I think

0:38:11.080 --> 0:38:14.400
<v Speaker 1>an entry for the contest. If you watch on Facebook.

0:38:15.120 --> 0:38:17.640
<v Speaker 1>There's a contest that I do where I give away something,

0:38:18.120 --> 0:38:21.440
<v Speaker 1>usually during the live podcast. So when you're listening on

0:38:21.480 --> 0:38:24.200
<v Speaker 1>the podcast in the car or whatever. I don't really

0:38:24.239 --> 0:38:25.799
<v Speaker 1>do that because it's kind of tough for me to

0:38:26.280 --> 0:38:27.799
<v Speaker 1>I don't. I haven't figured out a way to do

0:38:27.880 --> 0:38:31.240
<v Speaker 1>that easily. But if you're listening, if you're watching on Facebook,

0:38:31.280 --> 0:38:34.200
<v Speaker 1>I can do that. So Christy says, she's watching while

0:38:34.200 --> 0:38:36.839
<v Speaker 1>she pays the bills. Ah, I usually pay the bills

0:38:36.880 --> 0:38:40.040
<v Speaker 1>on Friday, because that's payday on Thursday. I'm out of money,

0:38:40.080 --> 0:38:42.400
<v Speaker 1>so Friday is the day that I pay those or

0:38:42.400 --> 0:38:44.120
<v Speaker 1>maybe you're getting a head start. Maybe you know you're

0:38:44.120 --> 0:38:48.000
<v Speaker 1>getting paid tomorrow, so you're already writing those checks. All right,

0:38:48.080 --> 0:38:50.960
<v Speaker 1>let's see what else. Oh, speaking of that, this is interesting,

0:38:53.160 --> 0:38:56.640
<v Speaker 1>Kelly asks, can you hyperlink to that Facebook app info

0:38:56.800 --> 0:38:58.920
<v Speaker 1>I did? It's in there. It's in the comments. This

0:38:59.000 --> 0:39:00.960
<v Speaker 1>should be in there. You might have to scroll up

0:39:00.960 --> 0:39:03.120
<v Speaker 1>a bit. But this is an app that I've been

0:39:03.120 --> 0:39:06.200
<v Speaker 1>trying and oh, Test says she's listening for the first time.

0:39:06.280 --> 0:39:09.279
<v Speaker 1>Thanks for listening, Tests with a smiley face, so that

0:39:09.320 --> 0:39:11.359
<v Speaker 1>means you might be enjoying it. This is a really

0:39:11.400 --> 0:39:14.560
<v Speaker 1>interesting app that I've been testing out and it's called

0:39:14.800 --> 0:39:17.880
<v Speaker 1>it just came out this week. It's called Debits dB X.

0:39:18.480 --> 0:39:20.239
<v Speaker 1>And so if you've listened to me at all, you

0:39:20.280 --> 0:39:22.120
<v Speaker 1>know that I'm a big fan of cash is King.

0:39:22.160 --> 0:39:25.239
<v Speaker 1>I'm a Dave Ramsey follower. I really like cash. I

0:39:25.280 --> 0:39:27.279
<v Speaker 1>really like my debit card, and I don't like my

0:39:27.280 --> 0:39:29.560
<v Speaker 1>credit card as much. In fact, I don't even carry

0:39:29.560 --> 0:39:32.280
<v Speaker 1>a credit card in my wallet because I can't be trusted.

0:39:32.600 --> 0:39:35.080
<v Speaker 1>My wife yesterday we were out shopping and every story

0:39:35.200 --> 0:39:37.560
<v Speaker 1>went into I couldn't buy anything because I didn't have

0:39:37.600 --> 0:39:41.640
<v Speaker 1>a card. I'd only had my debit card. And she's like, seriously,

0:39:41.640 --> 0:39:43.200
<v Speaker 1>how come you don't carry your credit card. I'm like,

0:39:43.239 --> 0:39:45.480
<v Speaker 1>because I can't be trusted. I will just spend it

0:39:45.480 --> 0:39:48.280
<v Speaker 1>and spend and spend, so I don't even carry it anyway.

0:39:49.600 --> 0:39:51.399
<v Speaker 1>But I do like the idea of this app because

0:39:51.400 --> 0:39:53.480
<v Speaker 1>the problem with the debit card is there's no buffer

0:39:53.520 --> 0:39:56.040
<v Speaker 1>between you and your money once you spend it or

0:39:56.080 --> 0:39:57.520
<v Speaker 1>you use it. And I really don't like using it

0:39:57.560 --> 0:39:59.560
<v Speaker 1>online because if someone gets your number, that's it. They've

0:39:59.560 --> 0:40:01.560
<v Speaker 1>got all your your money, and then you have to

0:40:01.600 --> 0:40:04.200
<v Speaker 1>fight back for your own money. And so this is

0:40:04.280 --> 0:40:08.120
<v Speaker 1>why I kind of like this this this app, it's

0:40:08.160 --> 0:40:10.359
<v Speaker 1>called Debits, and what it does is it combines your

0:40:10.360 --> 0:40:12.440
<v Speaker 1>credit card. It basically turns your debit card or your

0:40:12.440 --> 0:40:15.239
<v Speaker 1>credit card into a debit card. So you sign up

0:40:15.280 --> 0:40:17.279
<v Speaker 1>with this app, you link your credit card, you link

0:40:17.280 --> 0:40:20.040
<v Speaker 1>your checking account, and then every charge you make on

0:40:20.040 --> 0:40:22.560
<v Speaker 1>your credit card they paid off the next morning. And

0:40:22.600 --> 0:40:26.120
<v Speaker 1>you can set all kinds of rules, so you can

0:40:26.160 --> 0:40:28.560
<v Speaker 1>say I only want things paid off under fifty dollars

0:40:28.800 --> 0:40:31.120
<v Speaker 1>I only want if I have a certain amount of

0:40:31.120 --> 0:40:33.360
<v Speaker 1>money in my checking account. Maybe if I have, you know,

0:40:33.440 --> 0:40:37.200
<v Speaker 1>three hundred dollars or less, stop making payments because I

0:40:37.280 --> 0:40:41.359
<v Speaker 1>need my money. But I really think it's interesting. I

0:40:41.400 --> 0:40:43.280
<v Speaker 1>signed up. I signed up one of my credit cards

0:40:43.280 --> 0:40:45.120
<v Speaker 1>and I put one of my bank accounts in there.

0:40:45.239 --> 0:40:46.600
<v Speaker 1>And you have to have a lot of faith in

0:40:46.640 --> 0:40:48.879
<v Speaker 1>these companies, a lot of trust because you're handing over

0:40:48.920 --> 0:40:52.400
<v Speaker 1>your credentials. So that's that's something that you kind of

0:40:52.520 --> 0:40:56.759
<v Speaker 1>is given here. But it's really slick. I've got to say,

0:40:56.800 --> 0:40:58.920
<v Speaker 1>I have not used it to make up an automatic payment.

0:40:58.960 --> 0:41:02.720
<v Speaker 1>I haven't gotten there yet, not that sort of invested

0:41:02.760 --> 0:41:04.319
<v Speaker 1>in the idea yet, but I wanted to see how

0:41:04.320 --> 0:41:06.160
<v Speaker 1>it works. And what it does is it shows you

0:41:06.200 --> 0:41:09.600
<v Speaker 1>every transaction you make on your credit card and the

0:41:09.600 --> 0:41:12.400
<v Speaker 1>next day, let's say you made a five dollars transaction

0:41:12.440 --> 0:41:15.480
<v Speaker 1>at McDonald's, it would pay that off using your checking

0:41:15.480 --> 0:41:18.080
<v Speaker 1>account the next morning, and it just takes some money

0:41:18.120 --> 0:41:20.160
<v Speaker 1>out of your checking and it pays off the card

0:41:20.400 --> 0:41:22.480
<v Speaker 1>for that transaction and then it marks it as paid

0:41:22.880 --> 0:41:24.800
<v Speaker 1>and you can see a list of all your transactions.

0:41:26.560 --> 0:41:28.520
<v Speaker 1>The other thing is that it's free, so they don't

0:41:28.600 --> 0:41:31.560
<v Speaker 1>charge anything. There's another app that does this called Debatize,

0:41:32.000 --> 0:41:34.680
<v Speaker 1>and they charge you I think it's five dollars a

0:41:34.680 --> 0:41:37.279
<v Speaker 1>month for the same or similar service, and they only

0:41:37.320 --> 0:41:39.640
<v Speaker 1>pay off your card once a month. Maybe it's free

0:41:39.680 --> 0:41:41.560
<v Speaker 1>if it's once a month, but it's five dollars if

0:41:41.600 --> 0:41:44.200
<v Speaker 1>you want it more than that. But this is totally free.

0:41:44.320 --> 0:41:46.640
<v Speaker 1>And the guy who started it I trust because he tried.

0:41:46.719 --> 0:41:49.480
<v Speaker 1>He started the All Point ATM network. So if you've

0:41:49.480 --> 0:41:52.560
<v Speaker 1>seen ATMs out in like cvs and write aid and stuff,

0:41:52.680 --> 0:41:54.680
<v Speaker 1>a lot of them are from all Point, which is

0:41:54.719 --> 0:41:57.000
<v Speaker 1>a big ATM network. He wanted to start that to

0:41:57.040 --> 0:41:59.359
<v Speaker 1>make ATM fees less and he did a good job

0:41:59.400 --> 0:42:01.000
<v Speaker 1>with that because they're free if I use All Point

0:42:01.080 --> 0:42:05.520
<v Speaker 1>with my bank anyway. Debix is the name of it.

0:42:05.640 --> 0:42:11.319
<v Speaker 1>Deb X. It's a little complicated, but it's fascinating. I mean,

0:42:11.400 --> 0:42:13.160
<v Speaker 1>you get the benefits, you get all the points and

0:42:13.160 --> 0:42:15.520
<v Speaker 1>stuff for your credit card, but you're still using your

0:42:15.520 --> 0:42:19.000
<v Speaker 1>debit card. So check it out there, you have it

0:42:19.360 --> 0:42:21.839
<v Speaker 1>all right? Nine oh nine, you're on with Rich. Who

0:42:21.840 --> 0:42:22.520
<v Speaker 1>am I speaking with?

0:42:23.640 --> 0:42:23.839
<v Speaker 5>Hi?

0:42:23.920 --> 0:42:25.759
<v Speaker 4>My name's Carol from San Demus.

0:42:25.800 --> 0:42:30.279
<v Speaker 1>Hey Carol, how you doing? Oh? I'm fantastic. How's the

0:42:30.280 --> 0:42:31.520
<v Speaker 1>show going so far? Today?

0:42:32.760 --> 0:42:33.560
<v Speaker 4>Looks pretty good?

0:42:33.719 --> 0:42:36.279
<v Speaker 1>Okay, good. You know, I changed I changed up the

0:42:36.360 --> 0:42:39.439
<v Speaker 1>lighting a little bit this week, so it's a little

0:42:39.440 --> 0:42:40.080
<v Speaker 1>bit more blue.

0:42:41.640 --> 0:42:42.160
<v Speaker 4>Okay.

0:42:42.280 --> 0:42:45.399
<v Speaker 1>Well, my kids come in my office every time I'm

0:42:45.440 --> 0:42:48.479
<v Speaker 1>not in here, and they literally change every setting every

0:42:48.480 --> 0:42:51.439
<v Speaker 1>single week on my podcast, whatever my equipment is, and

0:42:51.520 --> 0:42:54.400
<v Speaker 1>so I spend the first hour before my show literally

0:42:54.440 --> 0:42:59.960
<v Speaker 1>putting everything back together. So yeah, but they're awesome anyway.

0:43:00.120 --> 0:43:01.200
<v Speaker 1>So what's on your mind, Carol?

0:43:02.280 --> 0:43:12.480
<v Speaker 4>Okay, I have some outdoor cameras, wireless cameras, and my

0:43:12.600 --> 0:43:16.120
<v Speaker 4>WiFi does not rea. It reaches one of them out there,

0:43:16.160 --> 0:43:18.319
<v Speaker 4>but it won't reach one that's about eight feet from that.

0:43:18.560 --> 0:43:23.319
<v Speaker 4>And I have a Wi Fi extender, but it just

0:43:23.360 --> 0:43:25.839
<v Speaker 4>doesn't seem to be doing it. And I'm wondering what's

0:43:25.840 --> 0:43:28.520
<v Speaker 4>the best way to what's the best device to use

0:43:28.640 --> 0:43:29.880
<v Speaker 4>to extend my WiFi?

0:43:30.239 --> 0:43:34.360
<v Speaker 1>Okay, uh, yeah, that's a that's a tough one because

0:43:34.400 --> 0:43:36.960
<v Speaker 1>I've mentioned this before, but the problem with all these

0:43:37.000 --> 0:43:39.680
<v Speaker 1>new smart home gadgets that we have, like the ring

0:43:39.760 --> 0:43:42.439
<v Speaker 1>doorbells of the world, the Nest cameras, all these little

0:43:42.480 --> 0:43:46.040
<v Speaker 1>video cameras, you really need strong WiFi for them to work,

0:43:46.120 --> 0:43:47.919
<v Speaker 1>and when you're out of the house, especially if they're

0:43:47.920 --> 0:43:51.480
<v Speaker 1>mounted outside, that can be a problem. And I noticed

0:43:51.520 --> 0:43:53.759
<v Speaker 1>this myself when I first installed a ring doorbell. I

0:43:53.760 --> 0:43:56.839
<v Speaker 1>didn't think I had any problems with my WiFi until

0:43:56.880 --> 0:43:58.759
<v Speaker 1>I installed that thing, and I was like, oh, this

0:43:58.840 --> 0:44:04.200
<v Speaker 1>is really spotty, and so I had an extender I use. Basically,

0:44:04.239 --> 0:44:06.560
<v Speaker 1>I think, how big is your house, what's the square

0:44:06.560 --> 0:44:11.920
<v Speaker 1>footage and so, and where's your router? Right now?

0:44:13.200 --> 0:44:17.920
<v Speaker 4>My router is up on the second floor, the motem

0:44:17.960 --> 0:44:23.480
<v Speaker 4>and the router, and I would move it downstairs to

0:44:23.520 --> 0:44:25.640
<v Speaker 4>be closer to everything because we don't even use it

0:44:25.719 --> 0:44:30.920
<v Speaker 4>upstairs anymore as far as computer or anything. But I

0:44:30.920 --> 0:44:35.720
<v Speaker 4>don't have any any extra phone jacks for the modem.

0:44:36.200 --> 0:44:38.799
<v Speaker 1>And you're using the modem that so you're using the

0:44:38.800 --> 0:44:41.799
<v Speaker 1>modem that came with your service. Basically, who's your service.

0:44:41.520 --> 0:44:43.719
<v Speaker 4>With with Spectrum?

0:44:43.880 --> 0:44:46.279
<v Speaker 1>Okay? So you are using their Wi Fi router like it?

0:44:46.360 --> 0:44:48.839
<v Speaker 1>The Wi Fi signal comes from their router basically from

0:44:48.880 --> 0:44:49.440
<v Speaker 1>inside of it.

0:44:52.360 --> 0:44:55.319
<v Speaker 4>I have you have it? I think I have a

0:44:55.360 --> 0:44:56.800
<v Speaker 4>wireless router separate.

0:44:57.040 --> 0:44:59.799
<v Speaker 1>Oh you do? Okay? Interesting, and did you bring that

0:44:59.920 --> 0:45:00.640
<v Speaker 1>or did they set that.

0:45:00.719 --> 0:45:03.399
<v Speaker 4>Up, No, I did, oh you did?

0:45:03.440 --> 0:45:05.359
<v Speaker 1>Okay? And how long ago did you get this thing?

0:45:06.520 --> 0:45:07.319
<v Speaker 4>A long time ago?

0:45:07.400 --> 0:45:09.400
<v Speaker 1>A long time ago. Okay. So there's two options. So,

0:45:09.480 --> 0:45:12.399
<v Speaker 1>because you're telling me that you don't have if you're

0:45:12.480 --> 0:45:15.840
<v Speaker 1>using a separate Wi Fi router, you can, depending on

0:45:15.880 --> 0:45:18.200
<v Speaker 1>how handy you are, you can run a cable from

0:45:18.280 --> 0:45:20.560
<v Speaker 1>your modem to the Wi Fi router. Put that on

0:45:20.600 --> 0:45:24.200
<v Speaker 1>your first floor, near closer to where your your devices are,

0:45:24.600 --> 0:45:27.920
<v Speaker 1>and that would that would probably solve the problem perhaps,

0:45:28.200 --> 0:45:30.919
<v Speaker 1>But the problem with that solution is that you're gonna

0:45:30.960 --> 0:45:32.520
<v Speaker 1>do I mean, I don't know how you would run that.

0:45:32.560 --> 0:45:34.120
<v Speaker 1>You'd either have to drill a hole in your floor

0:45:34.160 --> 0:45:36.680
<v Speaker 1>to bring the wire through to the next floor. I

0:45:36.680 --> 0:45:38.440
<v Speaker 1>don't know how you'd run that cable. It depends on

0:45:38.440 --> 0:45:41.640
<v Speaker 1>the setup of your house, right, and that's kind of

0:45:41.640 --> 0:45:45.600
<v Speaker 1>a pain. The second thing you can do is you

0:45:45.600 --> 0:45:47.879
<v Speaker 1>can get a booster. But the problem is I really

0:45:47.920 --> 0:45:50.480
<v Speaker 1>don't recommend those anymore because they're more trouble than they're

0:45:50.480 --> 0:45:55.120
<v Speaker 1>worth and they don't really work that well. So yeah,

0:45:55.160 --> 0:45:57.480
<v Speaker 1>and we've got some people commenting that you can have

0:45:57.520 --> 0:46:00.200
<v Speaker 1>a tech come from Spectrum and run a wire from

0:46:00.200 --> 0:46:03.640
<v Speaker 1>the modem to downstairs. I would say that's your first option.

0:46:03.960 --> 0:46:07.040
<v Speaker 1>I would call Spectrum that way. You know, because your

0:46:07.040 --> 0:46:10.720
<v Speaker 1>house twenty one hundred square feet, A typical modem should

0:46:10.760 --> 0:46:13.040
<v Speaker 1>be or a WiFi router should be able to cover that,

0:46:14.080 --> 0:46:15.799
<v Speaker 1>especially if you're saying most of your stuff is on

0:46:15.840 --> 0:46:18.439
<v Speaker 1>the first floor. I would get this router, this Wi

0:46:18.440 --> 0:46:21.319
<v Speaker 1>Fi router, closer to where your devices are, and that

0:46:21.360 --> 0:46:23.320
<v Speaker 1>way you can have a better chance of the signal

0:46:23.360 --> 0:46:26.040
<v Speaker 1>making it to the devices. And I would call up

0:46:26.080 --> 0:46:30.640
<v Speaker 1>Spectrum and just say, hey, I'm not my internet is

0:46:30.680 --> 0:46:32.839
<v Speaker 1>not working right and I need someone to come out

0:46:32.880 --> 0:46:36.239
<v Speaker 1>here and fix it. And they might say, you know,

0:46:36.320 --> 0:46:38.439
<v Speaker 1>I mean, how long have you had this service with them?

0:46:39.600 --> 0:46:42.840
<v Speaker 4>Oh? A long time? Well, ever since before they switched

0:46:42.880 --> 0:46:44.879
<v Speaker 4>from Time Warner.

0:46:44.960 --> 0:46:47.879
<v Speaker 1>I mean, are we talking a long a year? Two years?

0:46:48.200 --> 0:46:53.600
<v Speaker 4>Oh no, trot, We're talking probably since Time Warner it

0:46:53.640 --> 0:46:54.080
<v Speaker 4>first came.

0:46:55.440 --> 0:46:57.480
<v Speaker 1>So my point is you've been paying a lot into

0:46:57.560 --> 0:47:00.240
<v Speaker 1>the system and nobody has visited your house in many years.

0:47:00.280 --> 0:47:04.440
<v Speaker 4>Right, Well, I've had them come out for like when

0:47:04.480 --> 0:47:05.640
<v Speaker 4>my cable's gone out.

0:47:05.719 --> 0:47:07.960
<v Speaker 1>Okay, but that's but my point is I think that

0:47:08.080 --> 0:47:11.160
<v Speaker 1>they owe you a new outlet where you need it, right,

0:47:11.280 --> 0:47:13.640
<v Speaker 1>to make your stuff. And you say, look, I've I've

0:47:13.640 --> 0:47:17.360
<v Speaker 1>been a customer for five years, and I've been a

0:47:17.360 --> 0:47:19.560
<v Speaker 1>customer for five years. I you know, you guys have

0:47:19.640 --> 0:47:22.959
<v Speaker 1>never done anything. You installed the modem and that was it.

0:47:23.040 --> 0:47:25.239
<v Speaker 1>And now my my devices are not working. So I'm

0:47:25.280 --> 0:47:26.960
<v Speaker 1>at this point where I'm either gonna have to cancel

0:47:27.000 --> 0:47:29.200
<v Speaker 1>my WiFi, which I don't want to do because I

0:47:29.239 --> 0:47:31.719
<v Speaker 1>need it, or I'm gonna switch to a new provider

0:47:31.760 --> 0:47:34.439
<v Speaker 1>that's gonna give me better service with my because I'm

0:47:34.440 --> 0:47:37.719
<v Speaker 1>paying for something that's not working anymore. Right, And you

0:47:37.800 --> 0:47:39.319
<v Speaker 1>kind of have to tell them that, And you're not lying.

0:47:39.360 --> 0:47:41.560
<v Speaker 1>These are not lies that you're telling them. You're just

0:47:41.600 --> 0:47:44.040
<v Speaker 1>setting up the picture that you're in. The situation that

0:47:44.080 --> 0:47:46.759
<v Speaker 1>you're in is that you're paying forty five to eighty

0:47:46.800 --> 0:47:49.080
<v Speaker 1>bucks a month. I don't know what it is for

0:47:49.160 --> 0:47:51.880
<v Speaker 1>this service that is not working for the products that

0:47:51.920 --> 0:47:55.359
<v Speaker 1>you have, and the router that they have should cover

0:47:55.400 --> 0:47:57.680
<v Speaker 1>a house of your size, so you need them to

0:47:57.760 --> 0:48:00.600
<v Speaker 1>come to your house and put a secondary They will

0:48:00.640 --> 0:48:02.320
<v Speaker 1>run the line. It really is not that big of

0:48:02.320 --> 0:48:04.040
<v Speaker 1>a deal now, I'm saying for you, it is. You

0:48:04.040 --> 0:48:05.520
<v Speaker 1>don't want to sit there and do it unless you're

0:48:05.520 --> 0:48:07.359
<v Speaker 1>great with a drill. I don't know, but I think

0:48:07.400 --> 0:48:11.239
<v Speaker 1>that Okay, the person who's doing this every day for Spectrum,

0:48:11.440 --> 0:48:13.200
<v Speaker 1>believe me, it's not a big deal for them to

0:48:13.280 --> 0:48:15.399
<v Speaker 1>drill a hole in your wall, run the cable, put

0:48:15.400 --> 0:48:17.359
<v Speaker 1>a new outlet, and be done and you'll be very

0:48:17.360 --> 0:48:18.239
<v Speaker 1>happy when they do that.

0:48:19.719 --> 0:48:20.719
<v Speaker 4>Okay, that sounds good.

0:48:20.760 --> 0:48:22.359
<v Speaker 1>I think that's the first place to start. Now, if

0:48:22.360 --> 0:48:24.400
<v Speaker 1>that doesn't work, if they want to fight you, or

0:48:24.400 --> 0:48:26.680
<v Speaker 1>if they want to charge you a ninety nine dollars

0:48:26.680 --> 0:48:28.799
<v Speaker 1>fee or something like that, I really think that you

0:48:28.880 --> 0:48:31.480
<v Speaker 1>need to keep calling them back and challenging them on

0:48:31.520 --> 0:48:34.160
<v Speaker 1>this because you have paid into the system for so

0:48:34.280 --> 0:48:36.759
<v Speaker 1>long right now that they are just making money off

0:48:36.800 --> 0:48:40.080
<v Speaker 1>of you without having to really do much, and you're paying,

0:48:40.160 --> 0:48:42.360
<v Speaker 1>you know whatever you're paying, but you're only getting you know,

0:48:42.400 --> 0:48:44.439
<v Speaker 1>ten percent of the service out of it because your

0:48:44.480 --> 0:48:45.960
<v Speaker 1>devices are not working properly.

0:48:46.320 --> 0:48:49.960
<v Speaker 6>So I think you explain that to them, okay, And

0:48:50.040 --> 0:48:53.520
<v Speaker 6>are you talking about having them move the modem or

0:48:54.280 --> 0:48:56.680
<v Speaker 6>the wireless router that I have, Well.

0:48:56.480 --> 0:48:58.000
<v Speaker 1>It sort of depends. I mean, I would just have

0:48:58.040 --> 0:49:01.560
<v Speaker 1>them move the whole modem because they may not move

0:49:01.600 --> 0:49:03.920
<v Speaker 1>the router if it's your router, they may not move that.

0:49:03.960 --> 0:49:05.839
<v Speaker 1>They may say, well that's yours. We can't really run

0:49:05.840 --> 0:49:08.360
<v Speaker 1>a line for you, but they can move the outlet

0:49:08.560 --> 0:49:11.160
<v Speaker 1>to where it is in a better position in your home.

0:49:11.640 --> 0:49:13.200
<v Speaker 1>And I think that's what you need to ask them

0:49:13.239 --> 0:49:15.319
<v Speaker 1>to do. That's what I would do and.

0:49:15.360 --> 0:49:19.320
<v Speaker 4>Believe so the motive the motives would go plugs into

0:49:19.480 --> 0:49:23.719
<v Speaker 4>a phone jack though, which I don't have downstairs. So

0:49:23.719 --> 0:49:25.680
<v Speaker 4>would I have to get somebody else to install a

0:49:25.719 --> 0:49:26.560
<v Speaker 4>phone jack first?

0:49:26.600 --> 0:49:28.959
<v Speaker 1>No, that's what you want them to install. Now you're saying, Okay,

0:49:29.000 --> 0:49:31.719
<v Speaker 1>you're I think we're confusing two things because if it's Spectrum,

0:49:32.000 --> 0:49:33.960
<v Speaker 1>it doesn't go through a phone jack because it goes

0:49:34.000 --> 0:49:35.400
<v Speaker 1>through a cable outlet.

0:49:35.520 --> 0:49:40.560
<v Speaker 4>Right, Oh, I think.

0:49:42.080 --> 0:49:44.000
<v Speaker 1>I think it's it's a cable because if it's Spectrum,

0:49:44.040 --> 0:49:46.640
<v Speaker 1>they're not doing phone jacks. They're doing they're doing a

0:49:47.280 --> 0:49:49.839
<v Speaker 1>cable like a you know, co X cable line, so

0:49:50.320 --> 0:49:52.480
<v Speaker 1>they can they can easily run one of those. Now

0:49:52.480 --> 0:49:54.720
<v Speaker 1>that they if you have one of those downstairs behind

0:49:54.719 --> 0:49:56.600
<v Speaker 1>your TV, they can split that off. There's a million

0:49:56.600 --> 0:49:59.840
<v Speaker 1>things they could do. The thing is, uh, Carol, you

0:49:59.880 --> 0:50:01.359
<v Speaker 1>just have to call them up and kind of get

0:50:01.400 --> 0:50:04.239
<v Speaker 1>them to do this. And you know, like I said,

0:50:04.239 --> 0:50:06.440
<v Speaker 1>I've had these guys out at my house, these installers

0:50:06.440 --> 0:50:09.759
<v Speaker 1>from Direct TV, from Dish Network, they do it every day,

0:50:09.880 --> 0:50:11.759
<v Speaker 1>day and day out. To just move an outlet to

0:50:11.760 --> 0:50:13.920
<v Speaker 1>a different room for a happy customer is really not

0:50:13.960 --> 0:50:16.920
<v Speaker 1>that big of a deal. So that's that's what I recommend.

0:50:17.120 --> 0:50:19.600
<v Speaker 1>And if you don't if that, if that doesn't work,

0:50:19.680 --> 0:50:22.520
<v Speaker 1>call me back and I'll explain some of the systems

0:50:22.520 --> 0:50:24.360
<v Speaker 1>you can install to make it better. But those are

0:50:24.400 --> 0:50:26.440
<v Speaker 1>going to cost you three to five hundred dollars. So

0:50:26.520 --> 0:50:28.200
<v Speaker 1>I think that the first thing you want to do

0:50:28.320 --> 0:50:31.279
<v Speaker 1>is really just go with the the go with the

0:50:31.320 --> 0:50:34.080
<v Speaker 1>company and see what they can do for you. Great question,

0:50:34.320 --> 0:50:39.160
<v Speaker 1>and it's a common occurrence. Let's see Tom. Tom says,

0:50:39.200 --> 0:50:42.319
<v Speaker 1>I contacted Spectrum after a calling. I was sent to

0:50:42.360 --> 0:50:46.200
<v Speaker 1>the retention department. They cut my bill thirty seven dollars

0:50:46.239 --> 0:50:49.400
<v Speaker 1>a month and upgraded me to one hundred megabits. That's awesome.

0:50:51.200 --> 0:50:54.360
<v Speaker 1>Sandy says, this was so informative. I needed this information.

0:50:54.520 --> 0:50:58.319
<v Speaker 1>Thank you. Trish says, they'll also upgrade the router. That's

0:50:58.360 --> 0:51:00.000
<v Speaker 1>true if you haven't gotten a new router from them,

0:51:00.040 --> 0:51:02.200
<v Speaker 1>And that's Another thing you can say to them is, look,

0:51:02.239 --> 0:51:04.399
<v Speaker 1>I've had this router now for ten years. Come on,

0:51:04.520 --> 0:51:09.440
<v Speaker 1>you guys, are are this is? This is crazy? Hey, Rich,

0:51:09.480 --> 0:51:11.440
<v Speaker 1>I'm a customer service rep over the phone, and I

0:51:11.440 --> 0:51:13.080
<v Speaker 1>really like your show. Just the way you start with

0:51:13.080 --> 0:51:15.440
<v Speaker 1>your opening, it's awesome. I feel like it goes downhill

0:51:15.480 --> 0:51:19.600
<v Speaker 1>after the opening, but thank you, Sergio Diego says co

0:51:19.920 --> 0:51:22.279
<v Speaker 1>X and Brenda says, call the company first. Yeah, don't

0:51:22.360 --> 0:51:25.200
<v Speaker 1>don't spend money that you don't have to spend when

0:51:25.239 --> 0:51:28.000
<v Speaker 1>the company is providing you a service that's not really working.

0:51:28.360 --> 0:51:30.880
<v Speaker 1>And I love Spectrum. I have them and they're fantastic.

0:51:30.880 --> 0:51:33.799
<v Speaker 1>I upgraded to them, I think it was a year ago,

0:51:34.200 --> 0:51:37.160
<v Speaker 1>and my service is awesome. I've got one hundred down.

0:51:37.440 --> 0:51:40.480
<v Speaker 1>I could get three hundred where I am. But it's

0:51:40.560 --> 0:51:44.320
<v Speaker 1>really nice. And call them. They are they are willing

0:51:44.360 --> 0:51:47.319
<v Speaker 1>to work with you because, believe me, these things when

0:51:47.480 --> 0:51:51.520
<v Speaker 1>they've got a customer paying for five years, the customer

0:51:52.080 --> 0:51:55.839
<v Speaker 1>there's a term for it. There's like acquisition cost. Your

0:51:55.880 --> 0:51:59.600
<v Speaker 1>acquisition cost is nearly zero after five years. To get

0:51:59.600 --> 0:52:01.799
<v Speaker 1>a new customer on board, it probably cost them two

0:52:01.920 --> 0:52:05.120
<v Speaker 1>three five hundred bucks. And that customer may leave after

0:52:05.160 --> 0:52:07.000
<v Speaker 1>a little bit. You've been there for a long time.

0:52:07.760 --> 0:52:09.839
<v Speaker 1>Get them to do something for you, all right, I've

0:52:09.840 --> 0:52:11.880
<v Speaker 1>got time for one more call three one zero five

0:52:12.000 --> 0:52:14.440
<v Speaker 1>nine four three zero zero three, or I'll just take

0:52:14.440 --> 0:52:18.280
<v Speaker 1>the last five minutes here to to answer your questions

0:52:18.320 --> 0:52:21.839
<v Speaker 1>over the comments. So go ahead and comment with your

0:52:21.880 --> 0:52:23.680
<v Speaker 1>question in there and I can answer those. Let's just

0:52:23.760 --> 0:52:26.600
<v Speaker 1>maybe do that because I only have five minutes left

0:52:26.640 --> 0:52:30.160
<v Speaker 1>in the show. Jerry says, just updated to the new

0:52:30.200 --> 0:52:33.400
<v Speaker 1>iOS while listening to your broadcast. You are a brave man, Jerry.

0:52:33.640 --> 0:52:38.840
<v Speaker 1>But it's seems to be working right. Sharon says, Spectrum

0:52:38.880 --> 0:52:41.080
<v Speaker 1>is trying harder to satisfy us. A rep told me

0:52:41.120 --> 0:52:44.799
<v Speaker 1>people are going to Netflix et cetera. Absolutely, They're They're

0:52:44.840 --> 0:52:47.560
<v Speaker 1>really getting hit hard on their on their TV side

0:52:47.600 --> 0:52:49.880
<v Speaker 1>of the business. So the cable side of the business.

0:52:49.960 --> 0:52:52.760
<v Speaker 1>Believe me, that's a growing portion of their business. People

0:52:52.800 --> 0:52:56.120
<v Speaker 1>need Internet and they do want to help you. Uh.

0:52:56.760 --> 0:52:59.560
<v Speaker 1>Greg says, uh, someone wants me to talk about Steve

0:52:59.600 --> 0:53:01.719
<v Speaker 1>wants me to talk about bitcoin. Greg says, hey, Rich

0:53:01.760 --> 0:53:03.880
<v Speaker 1>Greg from the av what's up? Just want to know

0:53:04.080 --> 0:53:08.759
<v Speaker 1>I resolve the one? Oh okay, he had to do

0:53:08.800 --> 0:53:12.000
<v Speaker 1>a reset it's gone. Okay. Greg was having a persistent

0:53:12.040 --> 0:53:14.560
<v Speaker 1>notification on his phone with his iPhone. We couldn't figure

0:53:14.560 --> 0:53:16.520
<v Speaker 1>out how to get rid of it. He did a reset,

0:53:16.560 --> 0:53:21.760
<v Speaker 1>and it's gone. Bitcoins. Steve asks about I think that bitcoin,

0:53:22.160 --> 0:53:25.959
<v Speaker 1>maybe not bitcoin, but blockchain is definitely has a big

0:53:26.000 --> 0:53:30.359
<v Speaker 1>future in our payment systems. So I am a big

0:53:30.360 --> 0:53:35.040
<v Speaker 1>believer in blockchain and everything that they're doing. Bitcoin. Who

0:53:35.080 --> 0:53:37.239
<v Speaker 1>knows what the future is for that, But I do

0:53:37.320 --> 0:53:39.880
<v Speaker 1>have twenty five dollars worth, so I'm a believer in that.

0:53:41.760 --> 0:53:44.040
<v Speaker 1>I'm not a huge investor in bitcoin, but I'm definitely

0:53:44.040 --> 0:53:46.799
<v Speaker 1>watching it very thoroughly. I wish I would have bought

0:53:46.800 --> 0:53:48.879
<v Speaker 1>it when my friend told me about it many many

0:53:48.960 --> 0:53:55.000
<v Speaker 1>years ago. Let me tell you when let's see Mike bitcoin.

0:53:55.400 --> 0:53:57.160
<v Speaker 1>I was looking at my email the other day for

0:53:57.200 --> 0:54:00.799
<v Speaker 1>the first time a friend mentioned bitcoin to me, and

0:54:01.760 --> 0:54:04.920
<v Speaker 1>here's what he said. Oh my gosh, this is so

0:54:05.040 --> 0:54:06.640
<v Speaker 1>long ago. I didn't want to look at it to

0:54:07.000 --> 0:54:11.920
<v Speaker 1>twenty thirteen. Yeah, September twenty thirteen, So I vote have purchased.

0:54:13.960 --> 0:54:16.320
<v Speaker 1>He says, I would highly suggest you keep a close

0:54:16.360 --> 0:54:18.320
<v Speaker 1>eye on bitcoin because it's going to be the next

0:54:18.360 --> 0:54:21.840
<v Speaker 1>big story in tech. So let's see what the bitcoin

0:54:21.880 --> 0:54:31.640
<v Speaker 1>price was in September twenty thirteen. Okay, so bitcoin price

0:54:31.800 --> 0:54:38.080
<v Speaker 1>in September twenty thirteen, Oh my gosh was I don't

0:54:38.080 --> 0:54:43.239
<v Speaker 1>even want to see this. Oh gosh, thirteen dollars and

0:54:43.280 --> 0:54:47.399
<v Speaker 1>now it's up to eleven thousand. So if I would

0:54:47.400 --> 0:54:50.880
<v Speaker 1>have bought bitcoin at thirteen dollars when he told me

0:54:50.960 --> 0:54:56.200
<v Speaker 1>to fifteen dollars, oh my gosh, that's unbelievable. Eleven dollars

0:54:56.200 --> 0:54:58.719
<v Speaker 1>and now it's up to eleven thousand, I yeah, I

0:54:58.719 --> 0:55:02.000
<v Speaker 1>would have. Oh, it's up to eight thousand. Today it's

0:55:02.239 --> 0:55:04.399
<v Speaker 1>gone down. Okay, so I don't feel so bad. It's

0:55:04.440 --> 0:55:07.920
<v Speaker 1>just let's see eight thousand divided by thirteen. Oh, it

0:55:07.960 --> 0:55:11.040
<v Speaker 1>was just six hundred and fifteen times more valuable today

0:55:11.040 --> 0:55:12.760
<v Speaker 1>than it was when he told me about it. Whoops.

0:55:13.760 --> 0:55:15.840
<v Speaker 1>Sometimes I missed the boat on these things. Guys. You know,

0:55:16.280 --> 0:55:17.920
<v Speaker 1>just because you're the tech guy doesn't mean that you

0:55:18.000 --> 0:55:21.440
<v Speaker 1>have all the knowledge. But yeah, I should have probably

0:55:21.440 --> 0:55:23.360
<v Speaker 1>bought some. I did a story on a bitcoin ATM

0:55:23.400 --> 0:55:25.160
<v Speaker 1>They wanted me to buy some that day, and I didn't.

0:55:25.719 --> 0:55:28.560
<v Speaker 1>All Right, what did I pay for my bitcoin? I

0:55:28.600 --> 0:55:30.239
<v Speaker 1>don't know. I just paid twenty five bucks, so I

0:55:30.239 --> 0:55:32.480
<v Speaker 1>got whatever twenty five dollars worth, but I think it

0:55:32.520 --> 0:55:34.359
<v Speaker 1>was at eighteen thousand that day. I don't know, whatever

0:55:34.400 --> 0:55:38.439
<v Speaker 1>it was. It was a little bit crazy. Let's see,

0:55:38.560 --> 0:55:41.800
<v Speaker 1>how come Apple four K TV only works with Belkan

0:55:41.960 --> 0:55:46.800
<v Speaker 1>HDMI cables for four K sixty hurts, not wire Logic

0:55:46.840 --> 0:55:49.719
<v Speaker 1>four K high speed cables. That's a good question. I

0:55:49.719 --> 0:55:52.799
<v Speaker 1>don't know. I don't it works with mine. I don't

0:55:52.800 --> 0:55:55.120
<v Speaker 1>have a Belkan cable and it works with mine. So

0:55:55.440 --> 0:55:57.480
<v Speaker 1>I know that Apple TV just came out with an

0:55:57.560 --> 0:56:01.400
<v Speaker 1>update today, so JM. I would definitely do that update

0:56:01.440 --> 0:56:03.360
<v Speaker 1>and see if it works, because I know there was

0:56:03.400 --> 0:56:06.440
<v Speaker 1>something funky about the way it did the four K

0:56:08.120 --> 0:56:11.319
<v Speaker 1>auto switching. So check out the update today and see

0:56:11.320 --> 0:56:14.840
<v Speaker 1>if that helps. And I think it may because Apple

0:56:14.880 --> 0:56:18.000
<v Speaker 1>TV four K is really cool, but they definitely had

0:56:18.000 --> 0:56:21.080
<v Speaker 1>some growing pains with the whole four K resolution because,

0:56:21.080 --> 0:56:23.720
<v Speaker 1>as I understand from what Apple told me, they wanted

0:56:23.719 --> 0:56:26.920
<v Speaker 1>the system to be the same four K refrsh rate

0:56:27.000 --> 0:56:30.000
<v Speaker 1>at all times, which presents some challenges for different apps

0:56:30.000 --> 0:56:33.560
<v Speaker 1>that sort of present things in different ways. So see

0:56:33.560 --> 0:56:37.920
<v Speaker 1>that today. Paula says, I get full screen ads sometimes

0:56:38.000 --> 0:56:40.239
<v Speaker 1>after I hang up a call on my Samsung S eight.

0:56:40.320 --> 0:56:43.000
<v Speaker 1>My service is with AT and T. What can I do, Paula,

0:56:43.120 --> 0:56:45.799
<v Speaker 1>You've got some sort of rogue app on your essay

0:56:46.000 --> 0:56:48.400
<v Speaker 1>that you do not need. So what you need to

0:56:48.440 --> 0:56:51.120
<v Speaker 1>do is go through every single app in your apps.

0:56:51.200 --> 0:56:53.360
<v Speaker 1>Go to your settings and go to your apps, and

0:56:53.400 --> 0:56:55.319
<v Speaker 1>I want you to look through every single app that

0:56:55.360 --> 0:56:58.279
<v Speaker 1>is installed on there and uninstall any app that you

0:56:58.320 --> 0:57:01.440
<v Speaker 1>do not recognize or you do not need. It's some

0:57:01.520 --> 0:57:04.560
<v Speaker 1>kind of game that you've installed, it's some sort of

0:57:04.640 --> 0:57:07.800
<v Speaker 1>dialer that you installed, it's some sort of third party app.

0:57:08.120 --> 0:57:10.640
<v Speaker 1>You need to go through every single app with a

0:57:10.640 --> 0:57:13.120
<v Speaker 1>fine tooth comb, get rid of any app that you

0:57:13.160 --> 0:57:16.200
<v Speaker 1>don't recognize, and that's the one that's serving up this adwear.

0:57:17.120 --> 0:57:19.000
<v Speaker 1>All right, that's going to do it for the show today.

0:57:19.080 --> 0:57:21.280
<v Speaker 1>Thanks so much for listening. Is there anything I didn't

0:57:21.320 --> 0:57:23.440
<v Speaker 1>mention that I wanted to I was going to talk

0:57:23.480 --> 0:57:26.600
<v Speaker 1>about Google Home it works with Bluetooth devices now, and

0:57:26.640 --> 0:57:29.040
<v Speaker 1>I was also going to talk about the new iPad,

0:57:29.080 --> 0:57:30.880
<v Speaker 1>But you can listen to my podcast. I have a

0:57:30.880 --> 0:57:33.760
<v Speaker 1>separate one on that and fipbit Versa, which the reviews

0:57:33.760 --> 0:57:38.200
<v Speaker 1>are in on that, and it's pretty good. I've got

0:57:38.200 --> 0:57:40.240
<v Speaker 1>my pre order in for a Fitbit Versa, which is

0:57:40.880 --> 0:57:43.520
<v Speaker 1>coming on April eighteenth, So I don't know. I love

0:57:43.560 --> 0:57:46.320
<v Speaker 1>my Apple Watch, but I kinda I like the idea

0:57:46.360 --> 0:57:48.400
<v Speaker 1>of the four day battery life on the Fitbit, so

0:57:48.400 --> 0:57:51.880
<v Speaker 1>we'll see, all right, Thanks so much for listening. Links

0:57:51.880 --> 0:57:54.040
<v Speaker 1>to everything I mentioned here look in the comments on

0:57:54.080 --> 0:57:56.320
<v Speaker 1>the Facebook Live Otherwise you can look for the show

0:57:56.360 --> 0:57:59.280
<v Speaker 1>notes on my website. Just go to Rich on tech

0:57:59.440 --> 0:58:03.760
<v Speaker 1>dot tv slash podcast and you can find them there. Otherwise,

0:58:04.000 --> 0:58:06.760
<v Speaker 1>I do appreciate you guys listening to this podcast watching

0:58:06.840 --> 0:58:10.280
<v Speaker 1>it on Facebook Live. You'd be surprised how many people

0:58:10.280 --> 0:58:12.160
<v Speaker 1>are listening on a daily basis. I do the daily

0:58:12.200 --> 0:58:14.840
<v Speaker 1>podcast every day. It's about five minutes, and then on

0:58:14.880 --> 0:58:18.280
<v Speaker 1>the weekends, well, I tape this on Thursdays usually, but

0:58:18.280 --> 0:58:20.800
<v Speaker 1>then I put this out on Saturday for the weekend

0:58:20.840 --> 0:58:23.040
<v Speaker 1>so you can listen. It's kind of an hour long podcast,

0:58:23.080 --> 0:58:25.200
<v Speaker 1>So thanks so much for listening to that. For you

0:58:25.200 --> 0:58:27.280
<v Speaker 1>guys on Facebook Live. I'll do the giveaway in just

0:58:27.320 --> 0:58:30.000
<v Speaker 1>a moment, so stay tuned for that after the show

0:58:30.400 --> 0:58:33.240
<v Speaker 1>Rich on tech dot TV. Please, if you like this podcast,

0:58:33.480 --> 0:58:36.200
<v Speaker 1>if you like this live show on Facebook, Do me

0:58:36.240 --> 0:58:38.200
<v Speaker 1>a favor and share it with your friends. Press that

0:58:38.240 --> 0:58:41.240
<v Speaker 1>little share button, press that like button. It really does

0:58:41.320 --> 0:58:43.720
<v Speaker 1>help me on Facebook to get seen by more people

0:58:43.760 --> 0:58:45.880
<v Speaker 1>when you do that, And of course I just appreciate

0:58:45.880 --> 0:58:49.280
<v Speaker 1>the love and that's gonna do it. Tell your friends

0:58:49.320 --> 0:58:51.360
<v Speaker 1>about it, or review it in the Apple podcast app

0:58:51.360 --> 0:58:53.280
<v Speaker 1>if you have it. Most of you are listening that

0:58:53.320 --> 0:58:56.360
<v Speaker 1>way to the podcast through the Apple app. Some of

0:58:56.360 --> 0:58:59.080
<v Speaker 1>you are listening other ways. It's on Alexa as well,

0:58:59.160 --> 0:59:00.400
<v Speaker 1>so you can ask for me to be in your

0:59:00.440 --> 0:59:02.520
<v Speaker 1>flash briefing. So many different ways to listen to Rich

0:59:02.560 --> 0:59:05.840
<v Speaker 1>on tech. I'm Rich DeMuro. Appreciate you guys tuning in.

0:59:06.040 --> 0:59:09.520
<v Speaker 1>I will talk to you real soon. Bye bye