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Speaker 1: What's going on? Rich Demiro here Rich on Tech and

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Speaker 1: you are listening to Rich on Tech Live. Have a

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Speaker 1: great show lined up for you today. We're going to

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Speaker 1: talk about lots of great stuff, including the brand new

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Speaker 1: iOS eleven point three. We're going to talk about a

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Speaker 1: brand new one and ninety nine dollars, GoPro, the new iPad,

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Speaker 1: ways to protect yourself on Facebook, Fitbit reviews are in

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Speaker 1: and they're pretty darn good, and Google Home gets some

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Speaker 1: new features. My name is Rich Demiro. I'm the tech

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Speaker 1: reporter for KTLA five News in Los Angeles. Thanks so

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Speaker 1: much for spending your podcasting time with me. Welcome to

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Speaker 1: all the folks watching live on Facebook. Thanks to you

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Speaker 1: for doing that as well, and thanks for listening. There's

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Speaker 1: so much happening in the tech world. My job is

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Speaker 1: to keep you guys up to date on all the

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Speaker 1: cool things that are happening, and also to kind of

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Speaker 1: know what's happening, because, especially with this Facebook stuff, it's

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Speaker 1: kind of crazy when you think that we're blindsided by

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Speaker 1: all the data that these companies are taking from us

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Speaker 1: or that we're giving to them, And the funny thing

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Speaker 1: is we're not really blindsided. I mean a lot of

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Speaker 1: people are, but the reality is we're the ones giving

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Speaker 1: up the information knowingly. But that's my goal, is to

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Speaker 1: kind of keep you guys up to date on what

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Speaker 1: you're doing, what these companies are asking for, why they're

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Speaker 1: asking for it, and just to be a little bit

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Speaker 1: more knowledgeable about the stuff that's happening when it comes

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Speaker 1: to these companies. So you know, when I saw all

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Speaker 1: this stuff happening with Facebook, it was like, yeah, okay,

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Speaker 1: I kind of knew that stuff before, but now it

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Speaker 1: puts it to the forefront, and I think that's a

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Speaker 1: good thing. But if you've been listening to me for

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Speaker 1: a while, you've kind of heard about all this stuff.

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Speaker 1: I've talked about the data that these companies are collecting.

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Speaker 1: I tell you how to make sure you know what's

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Speaker 1: going on. I've talked about the third party apps before,

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Speaker 1: and it shouldn't come as a big surprise, but it does.

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Speaker 1: And so if you're listening, and you guys are the

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Speaker 1: exceptions because you're listening to this kind of show, so

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Speaker 1: you know a lot more than the average person. But

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Speaker 1: the reality is, these tech companies should not make this

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Speaker 1: stuff so complicated, They shouldn't make it so crazy. That

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Speaker 1: you have to, you know, be doing research on how

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Speaker 1: to best protect your privacy on Facebook. It should just

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Speaker 1: come naturally inside the app. But what I do here

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Speaker 1: is answer your tech questions. So you have a tech question,

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Speaker 1: I will answer it. The phone number is three one

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Speaker 1: zero five nine four three zero zero three three one

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Speaker 1: zero five nine four three zero zero three. We'll talk

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Speaker 1: about all that stuff, but let me just start real

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Speaker 1: quick with iOS eleven point three. This just came out,

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Speaker 1: and I know a lot of us are sort of

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Speaker 1: hesitant to download the latest version of iOS the day

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Speaker 1: it comes out because we've been burned in the past.

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Speaker 1: There's been problems. I personally had my phone disabled for

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Speaker 1: twenty four hours because I was one of the first

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Speaker 1: people to download an old iOS update and there's a

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Speaker 1: problem with it. It was one that they pulled. This

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Speaker 1: was a few years back, but it did happen and

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Speaker 1: it still can happen. So you know, maybe you don't

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Speaker 1: want to download it. I already did, of course, because

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Speaker 1: I'm the tech person, so I always want to download

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Speaker 1: this stuff immediately. And there's one feature that you guys

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Speaker 1: are going to like in this thing, and that is

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Speaker 1: the feature on the battery and so there's a new

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Speaker 1: feature called Batteries and Performance, and you can go into

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Speaker 1: Settings now and battery and you can check it out.

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Speaker 1: And I have it right here and I was looking

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Speaker 1: at it. And so basically, if you go into Settings,

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Speaker 1: you go into your battery, there is a new little

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Speaker 1: oh wow, it's already not working there it is, So

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Speaker 1: there's low power mode, which we've already had before. But

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Speaker 1: then you have this new thing that's called battery Health.

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Speaker 1: And so you probably can't see it if you're watching

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Speaker 1: on the Facebook Live, but it's right there and it

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Speaker 1: says battery Health, and I tap that and it says

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Speaker 1: maximum capacity one hundred percent, which is really cool. That

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Speaker 1: means to my battery is still doing pretty well. So

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Speaker 1: this is a measure of battery capacity relative to when

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Speaker 1: it was new. Lower capacity may result in fewer hours

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Speaker 1: of usage between charges, so that's kind of cool. I

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Speaker 1: like that they're doing that. So they're actually telling you

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Speaker 1: when your battery is starting to go debt. So mine's

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Speaker 1: at one hundred percent, but over time it will drop down.

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Speaker 1: And I don't have an old iPhone here to test

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Speaker 1: that on, but that's really interesting. I've never seen that

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Speaker 1: measurement before then you have this new thing called peak

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Speaker 1: Performance capability, and it says your battery is currently supporting

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Speaker 1: peak performance. Now, if my battery was not supporting peak performance,

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Speaker 1: it would tell me and it would say I can

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Speaker 1: turn it off. So users can now see power management

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Speaker 1: feature that dynamically manages maximum performance to prevent unexpected shutdowns,

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Speaker 1: and they can turn it off. This feature can be

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Speaker 1: found in settings. Battery is available for the iPhone six

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Speaker 1: six plus se Success Success plus, iPhone seven and seven plus,

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Speaker 1: So that's not even on my phone. It's not even

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Speaker 1: an option because they know my phone's pretty new. But

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Speaker 1: that's awesome. So that's There's also a new data and

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Speaker 1: Privacy icon, so whenever Apple is going to ask for

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Speaker 1: access to personal information, they will have this little icon

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Speaker 1: which is that's also neat. There's business Chat, which lets

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Speaker 1: you chat with businesses like home Depot right inside the

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Speaker 1: messages app. And you know, I don't know how much

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Speaker 1: that one's gonna get used, but we'll see. I mean,

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Speaker 1: I can understand. I definitely have you know, if you

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Speaker 1: need to call business or something, you don't want to

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Speaker 1: anymore because you want to do everything online on text.

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Speaker 1: And so that's a new way to do that. And

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Speaker 1: then let's see. iPhone X has new animojis, so now

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Speaker 1: you can do line, bear, dragon, or skull. Okay, I

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Speaker 1: mean I have had the iPhone ten for a while

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Speaker 1: and i've I'll be honest, I've never sent an animoji

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Speaker 1: to anyone, but I'll check this out and just for

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Speaker 1: you guys, so we'll see what these look like. So

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Speaker 1: let's see the new one whereas he Oh, there it

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Speaker 1: is skull. Hello though, haha, ho wow wow. Okay, I'll

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Speaker 1: record this to you guys. Oh hello, I get ten

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Speaker 1: seconds of animoji. That's it.

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Speaker 2: Hello.

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Speaker 1: I guess that's it, fear. So there's the there's the

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Speaker 1: new one right there. Let's see, and don't mind my

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Speaker 1: other text messages. I was testing some stuff. I'm writing

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Speaker 1: a book on the iPhone and I was testing some

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Speaker 1: some features on it. So that's why you've got a

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Speaker 1: whole bunch of random stuff in there anyway. Phone numbers

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Speaker 1: three five nine four three zero zero three three one

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Speaker 1: zero five nine four three zero zero three. While I

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Speaker 1: let you guys call in, I'll take some questions from

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Speaker 1: the chat. Bob says, hey, Bob, I remember Bob. Bob

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Speaker 1: is from my hometown. What do you think when do

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Speaker 1: you think my Google Home Mini will work with my Sonos?

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Speaker 1: I think there is a way to connect them, but

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Speaker 1: it's not pretty. So I know in my sonosapp it

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Speaker 1: has some options for connecting your smart speaker. I know

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Speaker 1: it works with the Alexa really well. I don't know

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Speaker 1: if it works with I don't you know. I don't

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Speaker 1: think it works with Google Home just yet. But they

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Speaker 1: do have a version of the SOS that does and

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Speaker 1: I wonder if you can get or maybe it just

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Speaker 1: has Alexa built in. Uh let's see control. Yeah, yeah,

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Speaker 1: to get started need a voice enabled so no speaker

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Speaker 1: or an Amazon Alexa device. So I don't know. I

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Speaker 1: think that that would be soon because Google wants its

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Speaker 1: assistant to be everywhere, and I think and SOS wants

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Speaker 1: their stuff to be everywhere. I think you let's see

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Speaker 1: could you hack it together? You might be able to

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Speaker 1: hack it together, but it's not pretty now, I don't know.

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Speaker 1: I hope that that happens soon. And uh uh okay, well,

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Speaker 1: let's just take a phone call. Let's take our first

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Speaker 1: phone call. Nine four nine. You're on with Rich.

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Speaker 3: Hi.

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Speaker 2: Yeah, indeed, I have a question.

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Speaker 1: Hey, Cindy, how you doing good?

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Speaker 2: How are you good? Orange County?

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Speaker 1: Okay? Great?

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Speaker 2: Yeah? Question is how do I do streaming on my

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Speaker 2: phone or on my iPad when I'm traveling? Like I

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Speaker 2: wanted to watch you know, I was free. I don't

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Speaker 2: know it's free. But I have Direct TV and I

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Speaker 2: have a hard time loving in when to watch and I'm.

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Speaker 1: On the road. You have which one do you have?

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Speaker 2: I have Direct TV?

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Speaker 1: You have Direct TV and you're having a hard time

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Speaker 1: logging in from the road. Is it because of the

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Speaker 1: signal or what's the reason?

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Speaker 4: Well?

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Speaker 2: Uh so it asked me for the password and the ID,

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Speaker 2: but one I completed all that and I can't upload

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Speaker 2: all the episodes that I recorded. Is there a way

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Speaker 2: for me to do that?

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Speaker 3: Oh?

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Speaker 1: Okay, you want to watch the stuff that's on your

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Speaker 1: DVR on your phone when you're on the go, got it?

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Speaker 2: Yeah?

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Speaker 5: You know.

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Speaker 1: I let's see does direct TV allow you to do that?

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Speaker 1: I'm trying to remember from when I had Direct TV.

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Speaker 1: I have Direct TV Now, I don't think that direct

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Speaker 1: TV lets you transfer your DVR recordings. I know that

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Speaker 1: Dish Network does because I used to have them and

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Speaker 1: they used to let me do that. I think the

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Speaker 1: app is mostly on demand. I don't think that you

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Speaker 1: can actually transfer your your DVR stuff to the app.

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Speaker 1: So I think the app is mostly on demand. Yeah,

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Speaker 1: that's that's basically what's happening there. I don't think you

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Speaker 1: can get those things transferred over.

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Speaker 2: Do you have any recommendation for me if I wanted

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Speaker 2: to watch live TV?

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Speaker 1: Actually, you know what, I take that back. Hold on,

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Speaker 1: I take that back. I'm looking at this right now.

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Speaker 1: Hold on, watch recorded direct TV content. If you have

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Speaker 1: a Genie DVR model HR forty four or higher. The

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Speaker 1: DVR app lets you stream or watch DVR. Okay, hold on.

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Speaker 1: You can watch shows a Wi Fi connection after downloading

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Speaker 1: them to your device, So make sure your device your

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Speaker 1: show has finished recording to your DVR, and when you're

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Speaker 1: connected to your home Wi Fi network, open the Direct

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Speaker 1: TV app, press watch phone in the right hand corner,

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Speaker 1: tap watch your DVR. Your playlist loads, and then you

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Speaker 1: press download. So, yes, it does do that. Now, I

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Speaker 1: will tell you I remember this. It doesn't work very well,

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Speaker 1: or it didn't in my experience, and I also think

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Speaker 1: that it didn't download it in a very good quality.

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Speaker 1: But it does work, and you do have it. So

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Speaker 1: you just need to here. I'll put the link to

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Speaker 1: the article right here, and so now you should see

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Speaker 1: the link on the comments and you can click there

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Speaker 1: and you know, that should tell you how to do it.

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Speaker 1: But yeah, you can do it. I kind of forgot,

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Speaker 1: it's been a while. I've had my I got rid

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Speaker 1: of that about a year ago. But you can do it.

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Speaker 1: And it's not pretty. I don't think it's as I

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Speaker 1: don't think it's as good as Dish Network was really easy.

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Speaker 1: I don't think the Direct TV was as good. Maybe

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Speaker 1: it's been improved in the past year. I will say,

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Speaker 1: if you want something that's super simple, Netflix is probably

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Speaker 1: the easiest to do that with because if you pay

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Speaker 1: for you know, Netflix, you can just download shows to

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Speaker 1: your tablet really easily and your phone.

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Speaker 2: How do you download for I do have Netflix?

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Speaker 1: Okay? If you have Netflix?

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Speaker 3: Okay?

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Speaker 2: Yeah, just downloaded to some Wi Fi to my to

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Speaker 2: my I pad of my phone exactly.

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Speaker 1: So if you're in in your net be at home, obviously,

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Speaker 1: let me get my phone that has my Netflix on it.

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Speaker 1: So if you go on your phone and you go

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Speaker 1: into Netflix, and then if you look at the menu

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Speaker 1: on the left hand side, actually mine just said find

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Speaker 1: something to download right away. So if you go into

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Speaker 1: your menu and then it's just basically they've added downloads

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Speaker 1: and you just say find something to download, download and

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Speaker 1: you just select the show. Most of it is their

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Speaker 1: original programming, so it's a lot of their TV shows

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Speaker 1: and movies and documentaries and you literally just pressed a

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Speaker 1: little download button. It's like a little arrow next to

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Speaker 1: each show that you want to download, and it's it's amazing.

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Speaker 1: It's it's really it's it's kind of like the best

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Speaker 1: case scenario for when you're traveling. It's it's very easy

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Speaker 1: to use, it works really well. Well all right, Cindy,

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Speaker 1: thanks so much for calling in today. I appreciate you. Oh,

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Speaker 1: thank you so much. I really like when you listen.

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Speaker 1: Thank you all right, awesome, So there you have it. Yeah,

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Speaker 1: I forgot about that with the with the DVR when

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Speaker 1: I audition network, it was a really simple process for

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Speaker 1: that to happen, and for some reason when I switched

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Speaker 1: to Direct TV, it just wasn't as good for the download.

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Speaker 1: It took him a while. Greg says, I have Direct

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Speaker 1: TV also and Netflix. Can I record from there like

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Speaker 1: I do on my regular Direct TV programming. So you

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Speaker 1: want to, Greg, do you mean you want to record Netflix?

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Speaker 1: There is an app that does it. And let's see

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Speaker 1: what's it. Uh, what's it called. It's called cloud I

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Speaker 1: think it's called cloud on. Yeah, Uh, nope, it's not

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Speaker 1: cloud On. What's that? What's that app? Oh? Play on?

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Speaker 1: I think it's called play on. Let's see there it is.

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Speaker 1: So this this TV this this app I've tested. It's

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Speaker 1: called play on. And what that does is it? It

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Speaker 1: basically lets you record shows off of Netflix and HBO

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Speaker 1: kind of like to a cloud DVR that you can

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Speaker 1: then download to your phone. Now I can't vouch for

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Speaker 1: the legality of that. I think they operate sort of

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Speaker 1: in a gray area when it comes to all this stuff.

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Speaker 1: So I really don't know how long that's going to

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Speaker 1: be around, but it is legit. I mean, it's kind

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Speaker 1: of like you know, if you download, if you if

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Speaker 1: you Oh, Greg says, I want to download on my TV,

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Speaker 1: not my mobile devices. That I don't really know. But anyway, so,

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Speaker 1: I mean this sort of operates in a gray area,

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Speaker 1: kind of like a DVR for your home. They're saying that, look,

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Speaker 1: we're using the recordings for your personal use. So it's

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Speaker 1: legit and I don't know. I've tested it in the past.

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Speaker 1: It works. It literally opens up a window like if you,

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Speaker 1: let's say you record something from HBO go it literally

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Speaker 1: it opens up a window using your account, records this

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Speaker 1: and then sends it to your phone. So it's kind

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Speaker 1: of weird.

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Speaker 4: Uh.

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Speaker 1: Mark asks a question. By the way, phone line open

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Speaker 1: three one zero five to nine four three zero zero three.

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Speaker 1: Mark asks, what do you think about the Ford Lincoln

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Speaker 1: car using your cell phone instead of a key?

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Speaker 5: Uh?

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Speaker 1: I think that's really interesting. I mean, I think if

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Speaker 1: it works seamlessly, then it's great. But if you have

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Speaker 1: to open up an app every time or do something weird,

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Speaker 1: then that's not good. But I did rent a car.

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Speaker 1: It's called Maven. It's from GM and uh, let's see

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Speaker 1: if I can bring up the website. This is a

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Speaker 1: car rental company called Maven, and they gave me a

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Speaker 1: car for a weekend to test out. And I will

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Speaker 1: tell you it only used the phone as your key

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Speaker 1: for the car. So when I had this rental car

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Speaker 1: for the weekend, I knew you could unlock it with

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Speaker 1: your phone, So I unlocked the car with my phone

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Speaker 1: and then I got in and the first thing I

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Speaker 1: did was look around for keys, and I couldn't find any.

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Speaker 1: So I'm like, wait a second, how do I start

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Speaker 1: this car? And sure enough, you do it from your

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Speaker 1: phone and or your phone has to be in there.

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Speaker 1: I can't remember if I have to start it from

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Speaker 1: your phone or if your phone was in the if

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Speaker 1: it was just in the car and it would work,

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Speaker 1: but either way, it really threw me for a loop.

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Speaker 1: And I had this car for the entire weekend. I

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Speaker 1: took it to Palm Desert and I was just worried

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Speaker 1: the entire time that my phone. Oh I think you

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Speaker 1: had to start it. Yes, you had to unlock it

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Speaker 1: from your phone, and then you could start it from

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Speaker 1: your car. But there was no key. It all happened

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Speaker 1: with your phone in the car, and it was It

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Speaker 1: was very odd. I mean, it was just strange because

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Speaker 1: I kept worrying about not having a good cell phone signal.

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Speaker 1: Then I was worried about if my phone goes dead,

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Speaker 1: and then I was worried about losing my phone. How

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Speaker 1: would I start this car because there was literally no key.

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Speaker 1: So I think if those things are figured out, it'll

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Speaker 1: be okay. And on linken side, they said that the

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Speaker 1: car you can open the door with a code on

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Speaker 1: the door. We've seen that before, you know, like if

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Speaker 1: you have those cars that have like the little keypad

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Speaker 1: on the door, but they also have once you open

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Speaker 1: the car, there's a touch screen in the center, you know,

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Speaker 1: like your center console screen, and a code keypad shows

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Speaker 1: up there. You dial your code in there, and then

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Speaker 1: it turns on the car to start it. So I

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Speaker 1: guess even if you even if you lose your key

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Speaker 1: or your phone rather, you'll still be able to drive

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Speaker 1: the car. So anyway, I survived the weekend. It worked.

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Speaker 1: Everything worked on the Maven rental and it was it worked.

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Speaker 1: But this is the future. I think that the future

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Speaker 1: definitely involves just your cell phone as your key. And

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Speaker 1: it makes sense because everything else is happening with your

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Speaker 1: cell phone too, I mean our our wallet. I still

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Speaker 1: have to carry around my wallet to use my you

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Speaker 1: know cards, because half the time I use the mobile payment,

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Speaker 1: it doesn't work, and I don't know why. I'm like,

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Speaker 1: what's going on here? Phone line is open three one

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Speaker 1: zero five nine four three zero zero three three one

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Speaker 1: zero five nine four three zero zero three And Glenda

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Speaker 1: asks what kind of car the kind of car that

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Speaker 1: I had was a It was a GM. What was

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Speaker 1: that car? It was an suv. It was a small SUV,

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Speaker 1: GMC terrain maybe no GMC. Oh, gosh, I forget what

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Speaker 1: it was. It was an suv. It was there, GMC

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Speaker 1: suv GM, GMC suv. And the one that Ford is

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Speaker 1: talking about, it's the Ford Lincoln Aviator. That's the one

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Speaker 1: that's coming out with no key. Let's see. Anastasia says,

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Speaker 1: I wish I could give up cable. Well you can.

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Speaker 1: I mean, it took me a while to do it,

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Speaker 1: but I did it. I mean I have an antenna,

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Speaker 1: and I have Direct TV now, and I have Netflix,

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Speaker 1: and I have Amazon, so I get pretty much everything,

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Speaker 1: including Channel five, which you have to have an antenna

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Speaker 1: four if you cut the cord because right now they're

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Speaker 1: not on any streaming services. So that happens. Three one

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Speaker 1: zero five nine four three zero zero three is the

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Speaker 1: phone number three one? Oh you are on with Rich?

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Speaker 1: Who am I speaking with?

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Speaker 5: Yeah?

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Speaker 3: Hi, this is Aria calling from Tarzana.

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Speaker 1: Hey, what's going on?

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Speaker 3: I kind of have a complicated question. I'm sort of

364
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Speaker 3: a teching myself, and I work in the tech industry. Okay,

365
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Speaker 3: I had a really complicated question that I did not

366
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Speaker 3: know how to figure out. Okay, so with all the

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Speaker 3: Facebook stuff going on, I downloaded my Facebook data or

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Speaker 3: whatever it's called. I just kind of wanted to see

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Speaker 3: what information they had, and uh, yeah, I was very

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Speaker 3: surprised because you know, I usually didn't care what information

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Speaker 3: I have out there, but some of this information was

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Speaker 3: uh pretty uh it was pretty uh you know, it

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Speaker 3: was pretty eye popping.

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Speaker 1: So were you surprised at the most.

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Speaker 3: That they had my specific address that I did not

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Speaker 3: even know I had anywhere, Like, like I don't even

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Speaker 3: I still have my address going to my uh my parents'

378
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Speaker 3: old house, and I've bought an I bought a new condo,

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Speaker 3: and I saw that they had that information.

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Speaker 1: That's that's impressive.

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Speaker 3: Yeah. So I saw this in a particular space, and

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Speaker 3: for the life of me, I can't figure out how

383
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Speaker 3: to movie it was under information to submit it to

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Speaker 3: lead ads and pages platform.

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Speaker 1: Oh that's interesting.

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Speaker 3: Yeah, So I literally have like scoured the internet trying

387
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Speaker 3: to see how to get in there and remove because

388
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Speaker 3: they have like my address, my unit number, and my

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Speaker 3: zip code.

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Speaker 1: Interesting, and have you checked out the new because you know,

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Speaker 1: Facebook kind of changed all their privacy settings. Have you

392
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Speaker 1: checked out the new one on mobile to see because

393
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Speaker 1: they said you could. They're making it much easier to

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Speaker 1: delete all that stuff.

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Speaker 5: You know.

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Speaker 3: I deleted my mobile application because of all these reasons.

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Speaker 3: And I only access my Facebook from a web browser

398
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Speaker 3: because I don't even want that thing on my phone.

399
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Speaker 3: So I've I just even when I use it on

400
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Speaker 3: my phone, I go through like Google Chrome or Safari

401
00:19:50,200 --> 00:19:52,680
Speaker 3: to gain access to it, just because I don't want

402
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Speaker 3: Messenger application. I don't want any of that stuff on

403
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Speaker 3: my phone. And I probably suggest your callers out there

404
00:19:58,960 --> 00:20:02,239
Speaker 3: listeners do that because because I've heard like they have

405
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Speaker 3: your call records and all that stuff. So but for

406
00:20:05,119 --> 00:20:07,919
Speaker 3: the life of me, I couldn't find this, uh, this

407
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Speaker 3: setting of information submitted to lead Ads and Pages platform

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Speaker 3: which supposedly has my specific address, UNI number and zip

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Speaker 3: code on there.

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Speaker 1: Right, Okay, and that freaked me out the most. I'm

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Speaker 1: looking here, Okay, So I'm looking at my AD that

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Speaker 1: says under settings and then ad preferences. Okay, well it's

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Speaker 1: settings and then ads and so my it has my interests,

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Speaker 1: which are automobiles, travel, shopping, and fashion. Okay, food, I went.

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Speaker 3: I went and actually did unchecked all those one by one, okay,

416
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Speaker 3: each thing, just to get rid of all.

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Speaker 1: That too interesting advertisers I've interacted with. Okay, uh, this

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Speaker 1: is really funny. That's advertisers. You visited Chipotle. Okay, that's

419
00:20:56,240 --> 00:20:59,360
Speaker 1: really funny. Ad settings. Let's go through there and let's

420
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Speaker 1: see if that's in there and then hide ad topics

421
00:21:03,640 --> 00:21:07,280
Speaker 1: your information. Okay, let's see if it's in their relationship status, employer,

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00:21:07,440 --> 00:21:11,000
Speaker 1: job title, education, interested in. Yeah, I don't see anything

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Speaker 1: that has my address in here. That's pretty crazy.

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Speaker 3: Yeah, so I might actually email Facebook just to see

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Speaker 3: how to get and remove that, because you know, if

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Speaker 3: all these people have my specific address, you know.

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Speaker 1: Yeah, that's interesting.

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Speaker 5: Yeah.

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Speaker 1: Okay. So it says Facebook's new lead ads allow people

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Speaker 1: on mobile to complete forms with just a couple of clicks.

431
00:21:34,800 --> 00:21:37,320
Speaker 1: Oh okay, so that's what it is. It's like an

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Speaker 1: auto complete, So that's what it's all about. So basically,

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Speaker 1: they're there when you want to. Okay, So I wonder

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Speaker 1: if there was when you were buying your house or something,

435
00:21:48,000 --> 00:21:50,080
Speaker 1: if you put in your information and they kept it.

436
00:21:52,200 --> 00:21:55,960
Speaker 1: But it's interesting because it says that, So okay, you've

437
00:21:56,000 --> 00:21:58,800
Speaker 1: got to figure out how to get your information off

438
00:21:58,840 --> 00:22:02,960
Speaker 1: of there, and and I know here's a page. Here's

439
00:22:02,960 --> 00:22:05,920
Speaker 1: a page that I'm looking at. It's called lead ads,

440
00:22:06,560 --> 00:22:09,840
Speaker 1: and that's what's happening. So basically, I think what's happening

441
00:22:09,920 --> 00:22:13,479
Speaker 1: with you is that there was definitely some kind of

442
00:22:14,240 --> 00:22:17,440
Speaker 1: page that you submitted your information to under this new program,

443
00:22:17,920 --> 00:22:21,400
Speaker 1: and that's what it saved that information. So it might

444
00:22:21,400 --> 00:22:23,960
Speaker 1: have been sort of a I don't know, like some

445
00:22:24,000 --> 00:22:27,200
Speaker 1: sort of product or something, but I think that's yeah.

446
00:22:27,320 --> 00:22:30,360
Speaker 3: Maybe I even like bought something, right, a link off

447
00:22:30,400 --> 00:22:32,840
Speaker 3: of Facebook and put my address to have a sense

448
00:22:32,840 --> 00:22:36,000
Speaker 3: of me right, And Okay, I see the link you

449
00:22:36,080 --> 00:22:38,679
Speaker 3: just put in the yes, So I'm gonna definitely follow

450
00:22:38,760 --> 00:22:40,960
Speaker 3: up on that. So I probably have to download the

451
00:22:41,800 --> 00:22:43,960
Speaker 3: Facebook app just to get you and get in there.

452
00:22:44,000 --> 00:22:45,600
Speaker 1: I don't think so. I think you can probably do

453
00:22:45,640 --> 00:22:48,320
Speaker 1: it through Facebook on the desktop. I just think they've

454
00:22:48,320 --> 00:22:51,280
Speaker 1: made it easier on the mobile site. But I would

455
00:22:51,320 --> 00:22:53,439
Speaker 1: I would really go through. I know there's a section

456
00:22:54,240 --> 00:22:56,560
Speaker 1: I would look in even in your payment section and

457
00:22:56,600 --> 00:22:58,800
Speaker 1: see if there's like an addresses. See I'm looking at

458
00:22:58,800 --> 00:23:02,119
Speaker 1: my payments and then I see account settings and I

459
00:23:02,200 --> 00:23:05,159
Speaker 1: see I don't even have an address in there, so

460
00:23:05,200 --> 00:23:08,359
Speaker 1: that's interesting. So yeah, you have to kind of go.

461
00:23:08,800 --> 00:23:10,600
Speaker 1: This is the problem with Facebook is that they have

462
00:23:10,800 --> 00:23:13,080
Speaker 1: so many little things that you have to kind of

463
00:23:13,080 --> 00:23:15,480
Speaker 1: look through every single one of them to see where

464
00:23:15,520 --> 00:23:17,399
Speaker 1: your stuff might be. But that's what I would do,

465
00:23:17,560 --> 00:23:19,639
Speaker 1: is I would go, I think that's what happens. It's

466
00:23:19,720 --> 00:23:22,119
Speaker 1: some sort of payment, or it's it's linked to a

467
00:23:22,160 --> 00:23:24,760
Speaker 1: credit card or something that of that aspect.

468
00:23:24,920 --> 00:23:28,680
Speaker 3: Yeah, it's basically how like iOS autocorrect, like.

469
00:23:28,680 --> 00:23:30,880
Speaker 1: For your email autress exactly.

470
00:23:30,560 --> 00:23:33,760
Speaker 3: If it yep, once you put it in there, well

471
00:23:34,520 --> 00:23:37,200
Speaker 3: I'll look into that. Thank you so much. And I

472
00:23:37,240 --> 00:23:39,800
Speaker 3: always say you're the Anthony boardin of text.

473
00:23:39,920 --> 00:23:43,320
Speaker 1: Oh awesome, so I appreciate that. Thank you so much,

474
00:23:44,400 --> 00:23:46,280
Speaker 1: and have a good day there in Tarzana.

475
00:23:47,480 --> 00:23:47,800
Speaker 3: Thanks.

476
00:23:47,920 --> 00:23:51,880
Speaker 1: All right there you go. Wow. Yeah, see Facebook, it's

477
00:23:51,920 --> 00:23:56,080
Speaker 1: definitely gotten people aware of all this stuff. So yeah.

478
00:23:56,240 --> 00:23:59,200
Speaker 1: Three one zero five nine four three zero zero three.

479
00:23:59,280 --> 00:24:02,119
Speaker 1: Speaking of face Book, you guys know they revamped their

480
00:24:02,119 --> 00:24:05,879
Speaker 1: privacy setting. So if you haven't checked what third party

481
00:24:05,920 --> 00:24:08,680
Speaker 1: apps are connected to your account, I've got the here.

482
00:24:08,720 --> 00:24:10,440
Speaker 1: I'll just send the link all right here so you

483
00:24:10,480 --> 00:24:13,560
Speaker 1: can check, I know, Like I mean, So many of

484
00:24:13,600 --> 00:24:15,560
Speaker 1: you have checked this link because I can tell because

485
00:24:16,160 --> 00:24:19,840
Speaker 1: the numbers on it are crazy. But let's see where

486
00:24:19,880 --> 00:24:22,960
Speaker 1: is it here? It is how to clean Okay, the

487
00:24:23,040 --> 00:24:25,640
Speaker 1: link on my thing is called how to clear out

488
00:24:25,680 --> 00:24:28,119
Speaker 1: old apps that still have access to your information. So

489
00:24:28,160 --> 00:24:30,399
Speaker 1: I'll put that link right there and you guys can

490
00:24:30,440 --> 00:24:34,080
Speaker 1: see that. You guys, oh, can you click it? That's cool.

491
00:24:34,359 --> 00:24:37,399
Speaker 1: So many of you have have clicked that link, but

492
00:24:37,480 --> 00:24:39,399
Speaker 1: if you haven't done it, go through. It's pretty eye

493
00:24:39,440 --> 00:24:42,320
Speaker 1: opening all the different apps that you've connected. Three one

494
00:24:42,400 --> 00:24:45,920
Speaker 1: zero five nine four three zero zero three. Let's talk

495
00:24:45,960 --> 00:24:49,280
Speaker 1: about GoPro. They had a new camera come out today.

496
00:24:49,560 --> 00:24:53,120
Speaker 1: It's called the Entry Level Hero. It's just the Hero.

497
00:24:53,520 --> 00:24:56,359
Speaker 1: It's one hundred ninety nine dollars. This is a very

498
00:24:56,440 --> 00:25:00,359
Speaker 1: cheap GoPro. Is it going to change anything for this company?

499
00:25:00,359 --> 00:25:03,040
Speaker 1: Though I love my GoPro. It is. It takes some

500
00:25:03,119 --> 00:25:05,040
Speaker 1: amazing video. In fact, a lot of the videos you

501
00:25:05,119 --> 00:25:08,360
Speaker 1: see that I shoot I shoot on my GoPro and

502
00:25:08,400 --> 00:25:11,400
Speaker 1: it's great. But here's the thing. I'm a video creator,

503
00:25:11,640 --> 00:25:14,760
Speaker 1: whereas the average person to me is just going to

504
00:25:14,840 --> 00:25:17,800
Speaker 1: continue to use their smartphone. And I think that's the problem.

505
00:25:17,800 --> 00:25:22,440
Speaker 1: We're seeing with GoPro is that people just it's easier.

506
00:25:22,760 --> 00:25:27,120
Speaker 1: Your phone is always charged, it's always on you. It's

507
00:25:27,400 --> 00:25:31,360
Speaker 1: pretty darn good, and you don't have to carry anything separate.

508
00:25:31,600 --> 00:25:34,280
Speaker 1: And I think that's what GoPro is running up against,

509
00:25:34,600 --> 00:25:37,560
Speaker 1: is that people, even for one hundred and ninety nine dollars,

510
00:25:37,600 --> 00:25:41,640
Speaker 1: which is a really cheap go Pro, it's still like, well, wait,

511
00:25:41,720 --> 00:25:43,760
Speaker 1: do I really need this? Why do I need a

512
00:25:43,800 --> 00:25:46,320
Speaker 1: new GoPro. I already have my iPhone or I already

513
00:25:46,320 --> 00:25:50,600
Speaker 1: have my Android. And I agree. Diego says GoPro should

514
00:25:50,600 --> 00:25:53,840
Speaker 1: create a phone, and I agree. I think the play

515
00:25:53,880 --> 00:25:57,600
Speaker 1: here is that a company needs to purchase GoPro and

516
00:25:57,640 --> 00:26:01,560
Speaker 1: build some of their technology into the smartphone. That's what's

517
00:26:02,040 --> 00:26:04,160
Speaker 1: I mean. I don't know. I mean because I used

518
00:26:04,200 --> 00:26:06,600
Speaker 1: to use the LG phones when they had the wide

519
00:26:06,600 --> 00:26:08,680
Speaker 1: angle lenses on them. If you have one of those,

520
00:26:08,720 --> 00:26:12,399
Speaker 1: they're amazing. They just open up so much with your shot.

521
00:26:12,480 --> 00:26:15,280
Speaker 1: You can be really creative with those. But the problem

522
00:26:15,359 --> 00:26:19,320
Speaker 1: is that's only on LG and it's really neat because

523
00:26:19,320 --> 00:26:21,640
Speaker 1: they've got two lenses, one that's super wide and one

524
00:26:21,640 --> 00:26:24,480
Speaker 1: that's regular, and it really lets you become more creative.

525
00:26:24,960 --> 00:26:28,280
Speaker 1: But This is the go Pro Hero. It's one ninety

526
00:26:28,359 --> 00:26:31,040
Speaker 1: nine and it's basically it looks like your regular typical

527
00:26:31,040 --> 00:26:34,440
Speaker 1: GoPro that's high end, except the difference is it does

528
00:26:34,480 --> 00:26:37,120
Speaker 1: not do four K video, which you really don't need anyway.

529
00:26:37,400 --> 00:26:39,880
Speaker 1: For the most part. It does HD video. It's got

530
00:26:39,880 --> 00:26:43,080
Speaker 1: ten megapixel camera, which normally it's twelve. It's got the

531
00:26:43,440 --> 00:26:46,520
Speaker 1: touch display, it's got the voice, it's got water proofing

532
00:26:47,080 --> 00:26:51,440
Speaker 1: and video stabilization. It doesn't have the latest processor though,

533
00:26:51,480 --> 00:26:54,280
Speaker 1: and software that the new GoPro, the Hero six has.

534
00:26:54,640 --> 00:26:58,000
Speaker 1: That's their high end, really high end go Pro and

535
00:26:58,040 --> 00:27:03,000
Speaker 1: that one's amazing stabilization. Video stabilization is just phenomenal. And

536
00:27:03,040 --> 00:27:06,600
Speaker 1: I think the other part about GoPro is that to me,

537
00:27:06,840 --> 00:27:08,679
Speaker 1: when I'm shooting a video with it, I know that

538
00:27:08,720 --> 00:27:10,000
Speaker 1: I have to go and I've got to figure out

539
00:27:10,000 --> 00:27:11,639
Speaker 1: a way to connect a microphone to it. I got

540
00:27:11,680 --> 00:27:14,080
Speaker 1: to figure out to get to get all the video

541
00:27:14,160 --> 00:27:15,639
Speaker 1: off the go Pro, I have to connect it to

542
00:27:15,720 --> 00:27:17,760
Speaker 1: my computer. Even though they have an app, but I

543
00:27:17,760 --> 00:27:20,720
Speaker 1: don't like that automatic. GoPro would like you to just

544
00:27:20,840 --> 00:27:23,159
Speaker 1: install their app on your phone and have the go

545
00:27:23,280 --> 00:27:27,120
Speaker 1: Pro automatically sync the video and bring it to your phone.

546
00:27:27,160 --> 00:27:29,080
Speaker 1: The problem is that eats up all your phone battery,

547
00:27:29,119 --> 00:27:30,480
Speaker 1: so I don't want to do that, so I turned

548
00:27:30,480 --> 00:27:32,720
Speaker 1: that feature off, which means I have to take the

549
00:27:32,800 --> 00:27:37,840
Speaker 1: little the little card out of the go Pro, pop

550
00:27:37,880 --> 00:27:40,200
Speaker 1: it in my computer, copy everything over, and then put

551
00:27:40,200 --> 00:27:42,480
Speaker 1: it back. That's a process. And if you're trying to

552
00:27:42,520 --> 00:27:43,919
Speaker 1: you know, in this day and age, you snap a

553
00:27:43,920 --> 00:27:45,800
Speaker 1: picture on your phone, you share it on Facebook or

554
00:27:45,800 --> 00:27:48,280
Speaker 1: Instagram in about two seconds flat, or you take a

555
00:27:48,359 --> 00:27:52,000
Speaker 1: video on your phone and it's instantly shared somewhere. If

556
00:27:52,040 --> 00:27:54,520
Speaker 1: you're using GoPro, it takes a little bit longer. And

557
00:27:54,560 --> 00:27:57,879
Speaker 1: I know they're advertising their app, the quick App, but

558
00:27:58,320 --> 00:28:00,919
Speaker 1: it still takes a couple of steps to do that

559
00:28:01,000 --> 00:28:04,520
Speaker 1: and to share that video. Christy says, I think the

560
00:28:04,600 --> 00:28:07,560
Speaker 1: GoPros more geared toward expreen extreme sports where you can't

561
00:28:07,560 --> 00:28:09,520
Speaker 1: carry your phone. My dad used it while surfing, and

562
00:28:09,560 --> 00:28:12,320
Speaker 1: I agree it is that's that's where they got their start,

563
00:28:12,440 --> 00:28:15,040
Speaker 1: was the extreme sports market. But the problem is you

564
00:28:15,160 --> 00:28:18,399
Speaker 1: can't build an entire company that's you know, worth billions

565
00:28:18,440 --> 00:28:22,080
Speaker 1: of dollars on one tiny mart section of the of

566
00:28:22,119 --> 00:28:26,120
Speaker 1: the population, and realistically, anyone who has a kid used

567
00:28:26,119 --> 00:28:28,679
Speaker 1: to have a camquarder. That was a huge market for

568
00:28:28,720 --> 00:28:32,720
Speaker 1: so long. But nowadays we don't have camp quarters. We

569
00:28:32,760 --> 00:28:35,359
Speaker 1: have our phones. And so the tough part for GoPro

570
00:28:35,480 --> 00:28:37,959
Speaker 1: is there in this really tough position of convincing people

571
00:28:38,320 --> 00:28:41,000
Speaker 1: why they need to have a separate device other than

572
00:28:41,040 --> 00:28:46,400
Speaker 1: their smartphone. And I agree that's a really really tough argument,

573
00:28:46,760 --> 00:28:51,360
Speaker 1: except in very specific use cases. And so there you

574
00:28:51,400 --> 00:28:56,400
Speaker 1: have it. Let's see. Peter says, I'd get one if

575
00:28:56,400 --> 00:28:58,480
Speaker 1: it were if I were doing professional It's worth it

576
00:28:58,480 --> 00:29:01,479
Speaker 1: absolutely if you're doing anything profess any kind of stuff,

577
00:29:02,600 --> 00:29:05,200
Speaker 1: go Pro would be a good choice. And Peter also

578
00:29:05,240 --> 00:29:08,000
Speaker 1: says would go Pro be a good phone? I think

579
00:29:08,040 --> 00:29:10,120
Speaker 1: so I would love to have a go Pro lens

580
00:29:10,160 --> 00:29:16,200
Speaker 1: and stabilization in my smartphone. That'd be so cool. Three

581
00:29:16,200 --> 00:29:18,760
Speaker 1: one zero five nine four three zero zero three is

582
00:29:18,800 --> 00:29:20,720
Speaker 1: the phone number. Three one zero five to nine four

583
00:29:20,760 --> 00:29:23,560
Speaker 1: three zero zero three. You're listening to Rich on tech Live.

584
00:29:23,920 --> 00:29:27,760
Speaker 1: I'm Rich DeMuro and I'm answering your tech questions Live.

585
00:29:28,280 --> 00:29:30,720
Speaker 1: Diana says, have you seen the new adapter for iPhones

586
00:29:30,760 --> 00:29:33,240
Speaker 1: to download and save your pictures to a flash drive?

587
00:29:33,280 --> 00:29:36,040
Speaker 1: What do you think about it? I think it's really cool,

588
00:29:36,720 --> 00:29:39,000
Speaker 1: it's funny. There must be an advertisement. Someone must have

589
00:29:39,000 --> 00:29:43,680
Speaker 1: promoted this somewhere, because I've I was in Walmart and

590
00:29:43,720 --> 00:29:46,360
Speaker 1: I heard a guy asking about this, and I get

591
00:29:46,440 --> 00:29:48,080
Speaker 1: questions about this all the time, So they must be

592
00:29:48,120 --> 00:29:51,120
Speaker 1: advertising them somewhere. But yes, the one that I like

593
00:29:51,400 --> 00:29:55,560
Speaker 1: is a little bit, a little bit pricier, but I

594
00:29:55,600 --> 00:29:57,280
Speaker 1: think it's going to be better quality in the end.

595
00:29:57,280 --> 00:30:01,640
Speaker 1: There's so many of these things. Oh interesting, Okay, there is.

596
00:30:02,040 --> 00:30:04,400
Speaker 1: When I just googled that, I said, I expand special

597
00:30:04,440 --> 00:30:07,880
Speaker 1: TV offer. Okay, so they must be advertising them on TV.

598
00:30:08,680 --> 00:30:10,720
Speaker 1: So here's the one that I like. It's from sand Disk,

599
00:30:11,960 --> 00:30:16,960
Speaker 1: and it's basically a little flash drive that you plug

600
00:30:17,040 --> 00:30:19,400
Speaker 1: into your iPhone in the bottom. It's a you plug

601
00:30:19,440 --> 00:30:21,840
Speaker 1: it in the lightning port of your iPhone. You can

602
00:30:21,880 --> 00:30:24,640
Speaker 1: transfer all your pictures to this device, and then you

603
00:30:24,680 --> 00:30:26,920
Speaker 1: can pop it in your computer and transfer your pictures

604
00:30:26,920 --> 00:30:28,280
Speaker 1: to your computer if you want, or you can just

605
00:30:28,360 --> 00:30:31,720
Speaker 1: leave them on your on your little flash drive. And

606
00:30:31,760 --> 00:30:34,280
Speaker 1: so I like that. The only thing is I have

607
00:30:34,360 --> 00:30:35,960
Speaker 1: to tell you, if you're going to get one of

608
00:30:36,000 --> 00:30:39,280
Speaker 1: these things and you download your pictures to it, you

609
00:30:39,320 --> 00:30:41,480
Speaker 1: can't just rely on that to save your pictures, you

610
00:30:41,560 --> 00:30:44,320
Speaker 1: have to put them somewhere else, whether that's in the

611
00:30:44,320 --> 00:30:46,320
Speaker 1: cloud or on your computer. You always want your pictures

612
00:30:46,360 --> 00:30:49,160
Speaker 1: in at least two places, so if one place goes down,

613
00:30:49,480 --> 00:30:52,200
Speaker 1: you still have them in the other place. Nine oh nine,

614
00:30:52,200 --> 00:30:58,360
Speaker 1: you're on with Rich Sam. What's up? Sam is a

615
00:30:58,400 --> 00:31:02,080
Speaker 1: regular on the show. Thanks, thanks for calling in. What's up?

616
00:31:12,280 --> 00:31:24,800
Speaker 1: What's that? Oh? The rewards program? Oh? Hold on, hold on, Sam,

617
00:31:24,840 --> 00:31:27,080
Speaker 1: hold on, hold on, hold on. I'm I'm being told

618
00:31:27,560 --> 00:31:31,120
Speaker 1: that people can't hear you. There we go. Okay, Sam

619
00:31:31,440 --> 00:31:33,760
Speaker 1: from Pom is on. Yes, everyone can hear you now,

620
00:31:33,760 --> 00:31:37,080
Speaker 1: I had you turn down. But Sam is a regular

621
00:31:37,120 --> 00:31:39,480
Speaker 1: caller to the show. You guys know that. But he's

622
00:31:39,720 --> 00:31:43,880
Speaker 1: talking about Verizon UP and so tell me this is

623
00:31:43,920 --> 00:31:45,160
Speaker 1: the up rewards.

624
00:31:44,720 --> 00:31:48,120
Speaker 5: Program, right, this is the Upper Rewards program.

625
00:31:48,120 --> 00:31:50,920
Speaker 1: I said no to that back when I as much

626
00:31:50,920 --> 00:31:52,440
Speaker 1: as they tried to get me to sign up for it,

627
00:31:52,520 --> 00:31:54,400
Speaker 1: I was like, I don't know if all my data

628
00:31:54,480 --> 00:31:57,320
Speaker 1: is is worth the money, But tell me what's going on.

629
00:31:58,480 --> 00:32:00,800
Speaker 5: Well, I have the same thing. When they first started this,

630
00:32:01,120 --> 00:32:03,920
Speaker 5: I thought, no, I'm given them no information either, But

631
00:32:04,200 --> 00:32:07,280
Speaker 5: then they sweetened up the deal, so I said, all right,

632
00:32:07,280 --> 00:32:10,240
Speaker 5: what the heck, well, for every three hundred dollars you spend,

633
00:32:10,280 --> 00:32:13,560
Speaker 5: you get this token, and you know they give it,

634
00:32:13,720 --> 00:32:16,960
Speaker 5: and there are really neat things you can get, like

635
00:32:17,200 --> 00:32:21,240
Speaker 5: Laker tickets and Kings tickets and concert tickets, and all

636
00:32:21,280 --> 00:32:23,640
Speaker 5: you need is one ship to do it. But I

637
00:32:23,760 --> 00:32:26,040
Speaker 5: kept trying and trying to get one of these things

638
00:32:26,080 --> 00:32:29,480
Speaker 5: and I couldn't get one. And so then they changed

639
00:32:29,520 --> 00:32:31,560
Speaker 5: the system and they went to this deal where it

640
00:32:31,600 --> 00:32:34,400
Speaker 5: was like a countdown. Anyway, it would take me an

641
00:32:34,480 --> 00:32:36,240
Speaker 5: hour to tell you the whole story. But the bottom

642
00:32:36,320 --> 00:32:39,360
Speaker 5: line is I called them up. They lied to me.

643
00:32:40,800 --> 00:32:43,600
Speaker 5: I didn't know what they were doing. Yeah, they flat

644
00:32:43,640 --> 00:32:46,360
Speaker 5: out told me the system was down and some other stuff.

645
00:32:46,920 --> 00:32:50,280
Speaker 5: And when I found out what was really going on, I, uh, well,

646
00:32:50,480 --> 00:32:52,680
Speaker 5: they gave me a three months worth of service and

647
00:32:52,880 --> 00:32:54,280
Speaker 5: they gave me Laker tickets.

648
00:32:54,400 --> 00:32:55,800
Speaker 1: Oh my god, last night I went.

649
00:32:56,240 --> 00:32:58,880
Speaker 5: Last night, I went to the Laker game and they won.

650
00:32:59,160 --> 00:32:59,800
Speaker 5: It was great.

651
00:33:00,440 --> 00:33:02,600
Speaker 1: That's amazing. How are the seats?

652
00:33:03,000 --> 00:33:07,360
Speaker 5: Yeah? Oh I was right in that first set of

653
00:33:07,440 --> 00:33:09,840
Speaker 5: risers on the south side.

654
00:33:10,160 --> 00:33:14,360
Speaker 1: Yeah, so that's amazing. So see, Sam, this is this

655
00:33:14,400 --> 00:33:16,120
Speaker 1: is what we talk about on the show all the time.

656
00:33:16,200 --> 00:33:21,080
Speaker 1: The squeaky wheel gets the grease. Okay. I think that

657
00:33:21,200 --> 00:33:25,440
Speaker 1: Verizon has some amazing customer service, and I I think

658
00:33:25,480 --> 00:33:27,520
Speaker 1: I told this story on the podcast, but I had.

659
00:33:28,880 --> 00:33:31,120
Speaker 1: When I signed up with Verizon, they charged me thirty

660
00:33:31,120 --> 00:33:33,680
Speaker 1: dollars for each line, right, like an activation.

661
00:33:33,840 --> 00:33:36,160
Speaker 5: Oh yeah, I never pay I never.

662
00:33:35,960 --> 00:33:38,880
Speaker 1: Pay that, okay, and nor should you, because each time

663
00:33:38,920 --> 00:33:41,280
Speaker 1: I signed up. The first time I signed up, they said, oh,

664
00:33:41,360 --> 00:33:43,080
Speaker 1: I said, hey, can you wave that? And they said,

665
00:33:43,560 --> 00:33:45,760
Speaker 1: not in store, but if you call our customer service,

666
00:33:45,760 --> 00:33:47,440
Speaker 1: they'll wave it. I was like, okay, the guy's just

667
00:33:47,480 --> 00:33:51,280
Speaker 1: totally passing passing the buck, right. So the next time

668
00:33:51,320 --> 00:33:53,800
Speaker 1: I go in to activate another line, the guy says

669
00:33:53,840 --> 00:33:55,760
Speaker 1: the same thing, and I was like, interesting, So if

670
00:33:55,800 --> 00:33:58,600
Speaker 1: two different people are saying the same thing, clearly that works.

671
00:33:58,960 --> 00:34:02,320
Speaker 1: I called Verizon and I said, hey, the person in

672
00:34:02,360 --> 00:34:04,560
Speaker 1: store said you can you can credit me for that

673
00:34:04,640 --> 00:34:08,319
Speaker 1: fee and they said, hold on, sure enough, we can.

674
00:34:08,600 --> 00:34:10,360
Speaker 1: And I said, now, wait a second. I activated a

675
00:34:10,360 --> 00:34:12,200
Speaker 1: line a couple of months ago, about three months ago,

676
00:34:12,239 --> 00:34:14,080
Speaker 1: can you waive that fee? And I think it was

677
00:34:14,080 --> 00:34:17,120
Speaker 1: actually thirty five dollars, I can't remember, but sure enough,

678
00:34:17,400 --> 00:34:19,759
Speaker 1: they gave me a credit for both fees. So I

679
00:34:19,840 --> 00:34:22,120
Speaker 1: came out ahead. I think it was sixty or seventy dollars,

680
00:34:22,280 --> 00:34:24,080
Speaker 1: and I felt so good that night, it might have

681
00:34:24,120 --> 00:34:25,960
Speaker 1: been a Friday. I was ready to go out.

682
00:34:28,160 --> 00:34:31,600
Speaker 5: Well, the name of the game is you'd be nice.

683
00:34:31,760 --> 00:34:34,200
Speaker 1: Yes, square, don't get loud.

684
00:34:34,920 --> 00:34:37,520
Speaker 5: They cannot They're not allowed to hang up on you.

685
00:34:38,120 --> 00:34:41,600
Speaker 5: And no matter what they say, I always tell them sorry,

686
00:34:41,640 --> 00:34:44,960
Speaker 5: that doesn't work for me, or it's unacceptable. And I

687
00:34:44,960 --> 00:34:46,880
Speaker 5: always do it from a phone. I don't do it

688
00:34:46,880 --> 00:34:48,359
Speaker 5: for my cell phone. I do it from a home

689
00:34:48,360 --> 00:34:50,919
Speaker 5: phone that's well charged because it can take an hour.

690
00:34:51,120 --> 00:34:54,560
Speaker 1: Oh absolutely, those people can take you one of they'll

691
00:34:54,600 --> 00:34:55,480
Speaker 1: talk to you for a while.

692
00:34:56,600 --> 00:34:59,360
Speaker 5: Yeah. But the magic words when you hear them say

693
00:35:00,120 --> 00:35:02,560
Speaker 5: what do you want?

694
00:35:03,000 --> 00:35:06,480
Speaker 1: That's amazing. So you have to come up. You have

695
00:35:06,560 --> 00:35:08,520
Speaker 1: to have a plan in mind of what's and I

696
00:35:08,560 --> 00:35:10,440
Speaker 1: and I agree with that what's gonna make you happy

697
00:35:10,480 --> 00:35:12,759
Speaker 1: in this situation. For me, when I called in, I

698
00:35:12,800 --> 00:35:14,600
Speaker 1: didn't really care if I was gonna get the seventy

699
00:35:14,640 --> 00:35:18,160
Speaker 1: bucks or thirty five whatever it was. I just I

700
00:35:18,239 --> 00:35:20,160
Speaker 1: just wanted to try. But I agree, you need to

701
00:35:20,160 --> 00:35:22,719
Speaker 1: know what's gonna make you happy in that circumstance when

702
00:35:22,719 --> 00:35:25,120
Speaker 1: you call to complain, and don't be mean. I have

703
00:35:25,280 --> 00:35:28,640
Speaker 1: never been mean to these people because, uh, number number one,

704
00:35:28,800 --> 00:35:31,719
Speaker 1: they take notes. Number two, don't be a jerk. Number three.

705
00:35:32,640 --> 00:35:34,480
Speaker 1: You can always just call someone else and get a

706
00:35:34,520 --> 00:35:37,719
Speaker 1: totally different answer half the time. So if you're frustrated,

707
00:35:37,760 --> 00:35:38,520
Speaker 1: just I've done that.

708
00:35:39,360 --> 00:35:41,440
Speaker 5: I've done that and it works.

709
00:35:41,760 --> 00:35:44,160
Speaker 1: So this Verizon program, by the way I'm looking at it,

710
00:35:44,239 --> 00:35:47,520
Speaker 1: Verizon up, it is the most complicated thing I've ever

711
00:35:47,560 --> 00:35:50,319
Speaker 1: I'm looking at the facts on the website and it

712
00:35:50,440 --> 00:35:55,640
Speaker 1: is so complicated. There's credits, then there's claiming rewards, there's

713
00:35:55,680 --> 00:35:59,640
Speaker 1: super tickets, then there's device dollars. This is way too complicated.

714
00:35:59,719 --> 00:36:03,319
Speaker 1: But but three hundred dollars, So what how many how

715
00:36:03,320 --> 00:36:06,239
Speaker 1: many credits? Like whatever? Like, how many three hundred dollars

716
00:36:06,239 --> 00:36:08,120
Speaker 1: would you have to spend to get Laker tickets normally?

717
00:36:09,320 --> 00:36:12,239
Speaker 5: No, you just need one. You just need one you

718
00:36:12,320 --> 00:36:14,720
Speaker 5: know credit? What So one credit gets.

719
00:36:15,480 --> 00:36:17,880
Speaker 1: Like bucks a month, so in two months I'd have

720
00:36:17,960 --> 00:36:19,120
Speaker 1: a Laker ticket.

721
00:36:20,200 --> 00:36:23,480
Speaker 5: Well, it's getting the ticket, like I just I just

722
00:36:23,600 --> 00:36:27,040
Speaker 5: tried to get them regularly where there's the countdown and

723
00:36:27,080 --> 00:36:29,560
Speaker 5: I'm literally sitting at my phone waiting for the countdown

724
00:36:29,640 --> 00:36:31,359
Speaker 5: to go down to zero so I can get it.

725
00:36:31,520 --> 00:36:33,640
Speaker 5: And I did it twice, and I did the thing.

726
00:36:33,719 --> 00:36:35,880
Speaker 5: The button never even went black, it just stayed.

727
00:36:36,360 --> 00:36:39,440
Speaker 1: So there's so reason. There's an element of like, you

728
00:36:39,560 --> 00:36:41,720
Speaker 1: might not. You can't just like go on and redeem

729
00:36:41,800 --> 00:36:42,440
Speaker 1: for them at that.

730
00:36:42,960 --> 00:36:46,840
Speaker 5: No, Okay, you're not guaranteed anything because there's a zillion

731
00:36:46,960 --> 00:36:48,520
Speaker 5: people trying to get these tickets.

732
00:36:48,560 --> 00:36:50,480
Speaker 3: I mean, if you're lucky, you're lucky got it.

733
00:36:50,600 --> 00:36:53,399
Speaker 5: But I did get I did get four months of

734
00:36:53,840 --> 00:36:56,240
Speaker 5: Apple Radio for free with one of my things.

735
00:36:56,280 --> 00:36:59,080
Speaker 1: Oh my gosh, Well that wasn't bad. I think you

736
00:36:59,120 --> 00:37:00,840
Speaker 1: need your own show and just tell people how to

737
00:37:00,840 --> 00:37:06,919
Speaker 1: do all this stuff. Hey, you know, I like free Hey,

738
00:37:06,960 --> 00:37:08,799
Speaker 1: we all do. I mean, it's it's you know, And

739
00:37:08,840 --> 00:37:10,879
Speaker 1: here's the thing. We're spending so much money on these

740
00:37:10,920 --> 00:37:13,960
Speaker 1: things Apple Music. It doesn't you know if you got

741
00:37:13,960 --> 00:37:16,560
Speaker 1: how'd you get four months free on that?

742
00:37:16,560 --> 00:37:18,400
Speaker 5: That was just it was one of the things that

743
00:37:18,520 --> 00:37:19,600
Speaker 5: was available at the time.

744
00:37:20,360 --> 00:37:23,600
Speaker 1: That's okay, you got interesting. I think they gave three

745
00:37:23,600 --> 00:37:27,439
Speaker 1: months when I first joined a long time ago. Wow. Well,

746
00:37:27,480 --> 00:37:29,719
Speaker 1: see this is this is a lesson learned from from

747
00:37:29,800 --> 00:37:32,920
Speaker 1: Sam and Pomona, is you gotta, you gotta, you gotta

748
00:37:32,960 --> 00:37:35,600
Speaker 1: talk to these companies and be nice and you will

749
00:37:35,600 --> 00:37:37,960
Speaker 1: eventually talk their ear off or they just want to

750
00:37:37,960 --> 00:37:39,880
Speaker 1: get off the phone with you and finally give you

751
00:37:39,920 --> 00:37:40,479
Speaker 1: what you want.

752
00:37:40,920 --> 00:37:43,279
Speaker 5: Hey, Rich, I gotta go. Doctor's off.

753
00:37:43,360 --> 00:37:47,719
Speaker 1: Okay, have a good day. Okay, hope everything's well? All right?

754
00:37:48,080 --> 00:37:51,000
Speaker 1: There you go, Sam is uh is heading into the

755
00:37:51,120 --> 00:37:55,520
Speaker 1: uh the doctor's office. I always wonder where you people

756
00:37:55,560 --> 00:37:58,799
Speaker 1: watched this show, but now we know. Three one zero

757
00:37:58,880 --> 00:38:03,800
Speaker 1: five nine four three zero zero three. Uh oh, my phone,

758
00:38:03,840 --> 00:38:07,239
Speaker 1: Patty says, my phone is out of juice. I could

759
00:38:07,280 --> 00:38:11,040
Speaker 1: sure use a booster. Well, you know, that's I think

760
00:38:11,080 --> 00:38:14,400
Speaker 1: an entry for the contest. If you watch on Facebook.

761
00:38:15,120 --> 00:38:17,640
Speaker 1: There's a contest that I do where I give away something,

762
00:38:18,120 --> 00:38:21,440
Speaker 1: usually during the live podcast. So when you're listening on

763
00:38:21,480 --> 00:38:24,200
Speaker 1: the podcast in the car or whatever. I don't really

764
00:38:24,239 --> 00:38:25,799
Speaker 1: do that because it's kind of tough for me to

765
00:38:26,280 --> 00:38:27,799
Speaker 1: I don't. I haven't figured out a way to do

766
00:38:27,880 --> 00:38:31,240
Speaker 1: that easily. But if you're listening, if you're watching on Facebook,

767
00:38:31,280 --> 00:38:34,200
Speaker 1: I can do that. So Christy says, she's watching while

768
00:38:34,200 --> 00:38:36,839
Speaker 1: she pays the bills. Ah, I usually pay the bills

769
00:38:36,880 --> 00:38:40,040
Speaker 1: on Friday, because that's payday on Thursday. I'm out of money,

770
00:38:40,080 --> 00:38:42,400
Speaker 1: so Friday is the day that I pay those or

771
00:38:42,400 --> 00:38:44,120
Speaker 1: maybe you're getting a head start. Maybe you know you're

772
00:38:44,120 --> 00:38:48,000
Speaker 1: getting paid tomorrow, so you're already writing those checks. All right,

773
00:38:48,080 --> 00:38:50,960
Speaker 1: let's see what else. Oh, speaking of that, this is interesting,

774
00:38:53,160 --> 00:38:56,640
Speaker 1: Kelly asks, can you hyperlink to that Facebook app info

775
00:38:56,800 --> 00:38:58,920
Speaker 1: I did? It's in there. It's in the comments. This

776
00:38:59,000 --> 00:39:00,960
Speaker 1: should be in there. You might have to scroll up

777
00:39:00,960 --> 00:39:03,120
Speaker 1: a bit. But this is an app that I've been

778
00:39:03,120 --> 00:39:06,200
Speaker 1: trying and oh, Test says she's listening for the first time.

779
00:39:06,280 --> 00:39:09,279
Speaker 1: Thanks for listening, Tests with a smiley face, so that

780
00:39:09,320 --> 00:39:11,359
Speaker 1: means you might be enjoying it. This is a really

781
00:39:11,400 --> 00:39:14,560
Speaker 1: interesting app that I've been testing out and it's called

782
00:39:14,800 --> 00:39:17,880
Speaker 1: it just came out this week. It's called Debits dB X.

783
00:39:18,480 --> 00:39:20,239
Speaker 1: And so if you've listened to me at all, you

784
00:39:20,280 --> 00:39:22,120
Speaker 1: know that I'm a big fan of cash is King.

785
00:39:22,160 --> 00:39:25,239
Speaker 1: I'm a Dave Ramsey follower. I really like cash. I

786
00:39:25,280 --> 00:39:27,279
Speaker 1: really like my debit card, and I don't like my

787
00:39:27,280 --> 00:39:29,560
Speaker 1: credit card as much. In fact, I don't even carry

788
00:39:29,560 --> 00:39:32,280
Speaker 1: a credit card in my wallet because I can't be trusted.

789
00:39:32,600 --> 00:39:35,080
Speaker 1: My wife yesterday we were out shopping and every story

790
00:39:35,200 --> 00:39:37,560
Speaker 1: went into I couldn't buy anything because I didn't have

791
00:39:37,600 --> 00:39:41,640
Speaker 1: a card. I'd only had my debit card. And she's like, seriously,

792
00:39:41,640 --> 00:39:43,200
Speaker 1: how come you don't carry your credit card. I'm like,

793
00:39:43,239 --> 00:39:45,480
Speaker 1: because I can't be trusted. I will just spend it

794
00:39:45,480 --> 00:39:48,280
Speaker 1: and spend and spend, so I don't even carry it anyway.

795
00:39:49,600 --> 00:39:51,399
Speaker 1: But I do like the idea of this app because

796
00:39:51,400 --> 00:39:53,480
Speaker 1: the problem with the debit card is there's no buffer

797
00:39:53,520 --> 00:39:56,040
Speaker 1: between you and your money once you spend it or

798
00:39:56,080 --> 00:39:57,520
Speaker 1: you use it. And I really don't like using it

799
00:39:57,560 --> 00:39:59,560
Speaker 1: online because if someone gets your number, that's it. They've

800
00:39:59,560 --> 00:40:01,560
Speaker 1: got all your your money, and then you have to

801
00:40:01,600 --> 00:40:04,200
Speaker 1: fight back for your own money. And so this is

802
00:40:04,280 --> 00:40:08,120
Speaker 1: why I kind of like this this this app, it's

803
00:40:08,160 --> 00:40:10,359
Speaker 1: called Debits, and what it does is it combines your

804
00:40:10,360 --> 00:40:12,440
Speaker 1: credit card. It basically turns your debit card or your

805
00:40:12,440 --> 00:40:15,239
Speaker 1: credit card into a debit card. So you sign up

806
00:40:15,280 --> 00:40:17,279
Speaker 1: with this app, you link your credit card, you link

807
00:40:17,280 --> 00:40:20,040
Speaker 1: your checking account, and then every charge you make on

808
00:40:20,040 --> 00:40:22,560
Speaker 1: your credit card they paid off the next morning. And

809
00:40:22,600 --> 00:40:26,120
Speaker 1: you can set all kinds of rules, so you can

810
00:40:26,160 --> 00:40:28,560
Speaker 1: say I only want things paid off under fifty dollars

811
00:40:28,800 --> 00:40:31,120
Speaker 1: I only want if I have a certain amount of

812
00:40:31,120 --> 00:40:33,360
Speaker 1: money in my checking account. Maybe if I have, you know,

813
00:40:33,440 --> 00:40:37,200
Speaker 1: three hundred dollars or less, stop making payments because I

814
00:40:37,280 --> 00:40:41,359
Speaker 1: need my money. But I really think it's interesting. I

815
00:40:41,400 --> 00:40:43,280
Speaker 1: signed up. I signed up one of my credit cards

816
00:40:43,280 --> 00:40:45,120
Speaker 1: and I put one of my bank accounts in there.

817
00:40:45,239 --> 00:40:46,600
Speaker 1: And you have to have a lot of faith in

818
00:40:46,640 --> 00:40:48,879
Speaker 1: these companies, a lot of trust because you're handing over

819
00:40:48,920 --> 00:40:52,400
Speaker 1: your credentials. So that's that's something that you kind of

820
00:40:52,520 --> 00:40:56,759
Speaker 1: is given here. But it's really slick. I've got to say,

821
00:40:56,800 --> 00:40:58,920
Speaker 1: I have not used it to make up an automatic payment.

822
00:40:58,960 --> 00:41:02,720
Speaker 1: I haven't gotten there yet, not that sort of invested

823
00:41:02,760 --> 00:41:04,319
Speaker 1: in the idea yet, but I wanted to see how

824
00:41:04,320 --> 00:41:06,160
Speaker 1: it works. And what it does is it shows you

825
00:41:06,200 --> 00:41:09,600
Speaker 1: every transaction you make on your credit card and the

826
00:41:09,600 --> 00:41:12,400
Speaker 1: next day, let's say you made a five dollars transaction

827
00:41:12,440 --> 00:41:15,480
Speaker 1: at McDonald's, it would pay that off using your checking

828
00:41:15,480 --> 00:41:18,080
Speaker 1: account the next morning, and it just takes some money

829
00:41:18,120 --> 00:41:20,160
Speaker 1: out of your checking and it pays off the card

830
00:41:20,400 --> 00:41:22,480
Speaker 1: for that transaction and then it marks it as paid

831
00:41:22,880 --> 00:41:24,800
Speaker 1: and you can see a list of all your transactions.

832
00:41:26,560 --> 00:41:28,520
Speaker 1: The other thing is that it's free, so they don't

833
00:41:28,600 --> 00:41:31,560
Speaker 1: charge anything. There's another app that does this called Debatize,

834
00:41:32,000 --> 00:41:34,680
Speaker 1: and they charge you I think it's five dollars a

835
00:41:34,680 --> 00:41:37,279
Speaker 1: month for the same or similar service, and they only

836
00:41:37,320 --> 00:41:39,640
Speaker 1: pay off your card once a month. Maybe it's free

837
00:41:39,680 --> 00:41:41,560
Speaker 1: if it's once a month, but it's five dollars if

838
00:41:41,600 --> 00:41:44,200
Speaker 1: you want it more than that. But this is totally free.

839
00:41:44,320 --> 00:41:46,640
Speaker 1: And the guy who started it I trust because he tried.

840
00:41:46,719 --> 00:41:49,480
Speaker 1: He started the All Point ATM network. So if you've

841
00:41:49,480 --> 00:41:52,560
Speaker 1: seen ATMs out in like cvs and write aid and stuff,

842
00:41:52,680 --> 00:41:54,680
Speaker 1: a lot of them are from all Point, which is

843
00:41:54,719 --> 00:41:57,000
Speaker 1: a big ATM network. He wanted to start that to

844
00:41:57,040 --> 00:41:59,359
Speaker 1: make ATM fees less and he did a good job

845
00:41:59,400 --> 00:42:01,000
Speaker 1: with that because they're free if I use All Point

846
00:42:01,080 --> 00:42:05,520
Speaker 1: with my bank anyway. Debix is the name of it.

847
00:42:05,640 --> 00:42:11,319
Speaker 1: Deb X. It's a little complicated, but it's fascinating. I mean,

848
00:42:11,400 --> 00:42:13,160
Speaker 1: you get the benefits, you get all the points and

849
00:42:13,160 --> 00:42:15,520
Speaker 1: stuff for your credit card, but you're still using your

850
00:42:15,520 --> 00:42:19,000
Speaker 1: debit card. So check it out there, you have it

851
00:42:19,360 --> 00:42:21,839
Speaker 1: all right? Nine oh nine, you're on with Rich. Who

852
00:42:21,840 --> 00:42:22,520
Speaker 1: am I speaking with?

853
00:42:23,640 --> 00:42:23,839
Speaker 5: Hi?

854
00:42:23,920 --> 00:42:25,759
Speaker 4: My name's Carol from San Demus.

855
00:42:25,800 --> 00:42:30,279
Speaker 1: Hey Carol, how you doing? Oh? I'm fantastic. How's the

856
00:42:30,280 --> 00:42:31,520
Speaker 1: show going so far? Today?

857
00:42:32,760 --> 00:42:33,560
Speaker 4: Looks pretty good?

858
00:42:33,719 --> 00:42:36,279
Speaker 1: Okay, good. You know, I changed I changed up the

859
00:42:36,360 --> 00:42:39,439
Speaker 1: lighting a little bit this week, so it's a little

860
00:42:39,440 --> 00:42:40,080
Speaker 1: bit more blue.

861
00:42:41,640 --> 00:42:42,160
Speaker 4: Okay.

862
00:42:42,280 --> 00:42:45,399
Speaker 1: Well, my kids come in my office every time I'm

863
00:42:45,440 --> 00:42:48,479
Speaker 1: not in here, and they literally change every setting every

864
00:42:48,480 --> 00:42:51,439
Speaker 1: single week on my podcast, whatever my equipment is, and

865
00:42:51,520 --> 00:42:54,400
Speaker 1: so I spend the first hour before my show literally

866
00:42:54,440 --> 00:42:59,960
Speaker 1: putting everything back together. So yeah, but they're awesome anyway.

867
00:43:00,120 --> 00:43:01,200
Speaker 1: So what's on your mind, Carol?

868
00:43:02,280 --> 00:43:12,480
Speaker 4: Okay, I have some outdoor cameras, wireless cameras, and my

869
00:43:12,600 --> 00:43:16,120
Speaker 4: WiFi does not rea. It reaches one of them out there,

870
00:43:16,160 --> 00:43:18,319
Speaker 4: but it won't reach one that's about eight feet from that.

871
00:43:18,560 --> 00:43:23,319
Speaker 4: And I have a Wi Fi extender, but it just

872
00:43:23,360 --> 00:43:25,839
Speaker 4: doesn't seem to be doing it. And I'm wondering what's

873
00:43:25,840 --> 00:43:28,520
Speaker 4: the best way to what's the best device to use

874
00:43:28,640 --> 00:43:29,880
Speaker 4: to extend my WiFi?

875
00:43:30,239 --> 00:43:34,360
Speaker 1: Okay, uh, yeah, that's a that's a tough one because

876
00:43:34,400 --> 00:43:36,960
Speaker 1: I've mentioned this before, but the problem with all these

877
00:43:37,000 --> 00:43:39,680
Speaker 1: new smart home gadgets that we have, like the ring

878
00:43:39,760 --> 00:43:42,439
Speaker 1: doorbells of the world, the Nest cameras, all these little

879
00:43:42,480 --> 00:43:46,040
Speaker 1: video cameras, you really need strong WiFi for them to work,

880
00:43:46,120 --> 00:43:47,919
Speaker 1: and when you're out of the house, especially if they're

881
00:43:47,920 --> 00:43:51,480
Speaker 1: mounted outside, that can be a problem. And I noticed

882
00:43:51,520 --> 00:43:53,759
Speaker 1: this myself when I first installed a ring doorbell. I

883
00:43:53,760 --> 00:43:56,839
Speaker 1: didn't think I had any problems with my WiFi until

884
00:43:56,880 --> 00:43:58,759
Speaker 1: I installed that thing, and I was like, oh, this

885
00:43:58,840 --> 00:44:04,200
Speaker 1: is really spotty, and so I had an extender I use. Basically,

886
00:44:04,239 --> 00:44:06,560
Speaker 1: I think, how big is your house, what's the square

887
00:44:06,560 --> 00:44:11,920
Speaker 1: footage and so, and where's your router? Right now?

888
00:44:13,200 --> 00:44:17,920
Speaker 4: My router is up on the second floor, the motem

889
00:44:17,960 --> 00:44:23,480
Speaker 4: and the router, and I would move it downstairs to

890
00:44:23,520 --> 00:44:25,640
Speaker 4: be closer to everything because we don't even use it

891
00:44:25,719 --> 00:44:30,920
Speaker 4: upstairs anymore as far as computer or anything. But I

892
00:44:30,920 --> 00:44:35,720
Speaker 4: don't have any any extra phone jacks for the modem.

893
00:44:36,200 --> 00:44:38,799
Speaker 1: And you're using the modem that so you're using the

894
00:44:38,800 --> 00:44:41,799
Speaker 1: modem that came with your service. Basically, who's your service.

895
00:44:41,520 --> 00:44:43,719
Speaker 4: With with Spectrum?

896
00:44:43,880 --> 00:44:46,279
Speaker 1: Okay? So you are using their Wi Fi router like it?

897
00:44:46,360 --> 00:44:48,839
Speaker 1: The Wi Fi signal comes from their router basically from

898
00:44:48,880 --> 00:44:49,440
Speaker 1: inside of it.

899
00:44:52,360 --> 00:44:55,319
Speaker 4: I have you have it? I think I have a

900
00:44:55,360 --> 00:44:56,800
Speaker 4: wireless router separate.

901
00:44:57,040 --> 00:44:59,799
Speaker 1: Oh you do? Okay? Interesting, and did you bring that

902
00:44:59,920 --> 00:45:00,640
Speaker 1: or did they set that.

903
00:45:00,719 --> 00:45:03,399
Speaker 4: Up, No, I did, oh you did?

904
00:45:03,440 --> 00:45:05,359
Speaker 1: Okay? And how long ago did you get this thing?

905
00:45:06,520 --> 00:45:07,319
Speaker 4: A long time ago?

906
00:45:07,400 --> 00:45:09,400
Speaker 1: A long time ago. Okay. So there's two options. So,

907
00:45:09,480 --> 00:45:12,399
Speaker 1: because you're telling me that you don't have if you're

908
00:45:12,480 --> 00:45:15,840
Speaker 1: using a separate Wi Fi router, you can, depending on

909
00:45:15,880 --> 00:45:18,200
Speaker 1: how handy you are, you can run a cable from

910
00:45:18,280 --> 00:45:20,560
Speaker 1: your modem to the Wi Fi router. Put that on

911
00:45:20,600 --> 00:45:24,200
Speaker 1: your first floor, near closer to where your your devices are,

912
00:45:24,600 --> 00:45:27,920
Speaker 1: and that would that would probably solve the problem perhaps,

913
00:45:28,200 --> 00:45:30,919
Speaker 1: But the problem with that solution is that you're gonna

914
00:45:30,960 --> 00:45:32,520
Speaker 1: do I mean, I don't know how you would run that.

915
00:45:32,560 --> 00:45:34,120
Speaker 1: You'd either have to drill a hole in your floor

916
00:45:34,160 --> 00:45:36,680
Speaker 1: to bring the wire through to the next floor. I

917
00:45:36,680 --> 00:45:38,440
Speaker 1: don't know how you'd run that cable. It depends on

918
00:45:38,440 --> 00:45:41,640
Speaker 1: the setup of your house, right, and that's kind of

919
00:45:41,640 --> 00:45:45,600
Speaker 1: a pain. The second thing you can do is you

920
00:45:45,600 --> 00:45:47,879
Speaker 1: can get a booster. But the problem is I really

921
00:45:47,920 --> 00:45:50,480
Speaker 1: don't recommend those anymore because they're more trouble than they're

922
00:45:50,480 --> 00:45:55,120
Speaker 1: worth and they don't really work that well. So yeah,

923
00:45:55,160 --> 00:45:57,480
Speaker 1: and we've got some people commenting that you can have

924
00:45:57,520 --> 00:46:00,200
Speaker 1: a tech come from Spectrum and run a wire from

925
00:46:00,200 --> 00:46:03,640
Speaker 1: the modem to downstairs. I would say that's your first option.

926
00:46:03,960 --> 00:46:07,040
Speaker 1: I would call Spectrum that way. You know, because your

927
00:46:07,040 --> 00:46:10,720
Speaker 1: house twenty one hundred square feet, A typical modem should

928
00:46:10,760 --> 00:46:13,040
Speaker 1: be or a WiFi router should be able to cover that,

929
00:46:14,080 --> 00:46:15,799
Speaker 1: especially if you're saying most of your stuff is on

930
00:46:15,840 --> 00:46:18,439
Speaker 1: the first floor. I would get this router, this Wi

931
00:46:18,440 --> 00:46:21,319
Speaker 1: Fi router, closer to where your devices are, and that

932
00:46:21,360 --> 00:46:23,320
Speaker 1: way you can have a better chance of the signal

933
00:46:23,360 --> 00:46:26,040
Speaker 1: making it to the devices. And I would call up

934
00:46:26,080 --> 00:46:30,640
Speaker 1: Spectrum and just say, hey, I'm not my internet is

935
00:46:30,680 --> 00:46:32,839
Speaker 1: not working right and I need someone to come out

936
00:46:32,880 --> 00:46:36,239
Speaker 1: here and fix it. And they might say, you know,

937
00:46:36,320 --> 00:46:38,439
Speaker 1: I mean, how long have you had this service with them?

938
00:46:39,600 --> 00:46:42,840
Speaker 4: Oh? A long time? Well, ever since before they switched

939
00:46:42,880 --> 00:46:44,879
Speaker 4: from Time Warner.

940
00:46:44,960 --> 00:46:47,879
Speaker 1: I mean, are we talking a long a year? Two years?

941
00:46:48,200 --> 00:46:53,600
Speaker 4: Oh no, trot, We're talking probably since Time Warner it

942
00:46:53,640 --> 00:46:54,080
Speaker 4: first came.

943
00:46:55,440 --> 00:46:57,480
Speaker 1: So my point is you've been paying a lot into

944
00:46:57,560 --> 00:47:00,240
Speaker 1: the system and nobody has visited your house in many years.

945
00:47:00,280 --> 00:47:04,440
Speaker 4: Right, Well, I've had them come out for like when

946
00:47:04,480 --> 00:47:05,640
Speaker 4: my cable's gone out.

947
00:47:05,719 --> 00:47:07,960
Speaker 1: Okay, but that's but my point is I think that

948
00:47:08,080 --> 00:47:11,160
Speaker 1: they owe you a new outlet where you need it, right,

949
00:47:11,280 --> 00:47:13,640
Speaker 1: to make your stuff. And you say, look, I've I've

950
00:47:13,640 --> 00:47:17,360
Speaker 1: been a customer for five years, and I've been a

951
00:47:17,360 --> 00:47:19,560
Speaker 1: customer for five years. I you know, you guys have

952
00:47:19,640 --> 00:47:22,959
Speaker 1: never done anything. You installed the modem and that was it.

953
00:47:23,040 --> 00:47:25,239
Speaker 1: And now my my devices are not working. So I'm

954
00:47:25,280 --> 00:47:26,960
Speaker 1: at this point where I'm either gonna have to cancel

955
00:47:27,000 --> 00:47:29,200
Speaker 1: my WiFi, which I don't want to do because I

956
00:47:29,239 --> 00:47:31,719
Speaker 1: need it, or I'm gonna switch to a new provider

957
00:47:31,760 --> 00:47:34,439
Speaker 1: that's gonna give me better service with my because I'm

958
00:47:34,440 --> 00:47:37,719
Speaker 1: paying for something that's not working anymore. Right, And you

959
00:47:37,800 --> 00:47:39,319
Speaker 1: kind of have to tell them that, And you're not lying.

960
00:47:39,360 --> 00:47:41,560
Speaker 1: These are not lies that you're telling them. You're just

961
00:47:41,600 --> 00:47:44,040
Speaker 1: setting up the picture that you're in. The situation that

962
00:47:44,080 --> 00:47:46,759
Speaker 1: you're in is that you're paying forty five to eighty

963
00:47:46,800 --> 00:47:49,080
Speaker 1: bucks a month. I don't know what it is for

964
00:47:49,160 --> 00:47:51,880
Speaker 1: this service that is not working for the products that

965
00:47:51,920 --> 00:47:55,359
Speaker 1: you have, and the router that they have should cover

966
00:47:55,400 --> 00:47:57,680
Speaker 1: a house of your size, so you need them to

967
00:47:57,760 --> 00:48:00,600
Speaker 1: come to your house and put a secondary They will

968
00:48:00,640 --> 00:48:02,320
Speaker 1: run the line. It really is not that big of

969
00:48:02,320 --> 00:48:04,040
Speaker 1: a deal now, I'm saying for you, it is. You

970
00:48:04,040 --> 00:48:05,520
Speaker 1: don't want to sit there and do it unless you're

971
00:48:05,520 --> 00:48:07,359
Speaker 1: great with a drill. I don't know, but I think

972
00:48:07,400 --> 00:48:11,239
Speaker 1: that Okay, the person who's doing this every day for Spectrum,

973
00:48:11,440 --> 00:48:13,200
Speaker 1: believe me, it's not a big deal for them to

974
00:48:13,280 --> 00:48:15,399
Speaker 1: drill a hole in your wall, run the cable, put

975
00:48:15,400 --> 00:48:17,359
Speaker 1: a new outlet, and be done and you'll be very

976
00:48:17,360 --> 00:48:18,239
Speaker 1: happy when they do that.

977
00:48:19,719 --> 00:48:20,719
Speaker 4: Okay, that sounds good.

978
00:48:20,760 --> 00:48:22,359
Speaker 1: I think that's the first place to start. Now, if

979
00:48:22,360 --> 00:48:24,400
Speaker 1: that doesn't work, if they want to fight you, or

980
00:48:24,400 --> 00:48:26,680
Speaker 1: if they want to charge you a ninety nine dollars

981
00:48:26,680 --> 00:48:28,799
Speaker 1: fee or something like that, I really think that you

982
00:48:28,880 --> 00:48:31,480
Speaker 1: need to keep calling them back and challenging them on

983
00:48:31,520 --> 00:48:34,160
Speaker 1: this because you have paid into the system for so

984
00:48:34,280 --> 00:48:36,759
Speaker 1: long right now that they are just making money off

985
00:48:36,800 --> 00:48:40,080
Speaker 1: of you without having to really do much, and you're paying,

986
00:48:40,160 --> 00:48:42,360
Speaker 1: you know whatever you're paying, but you're only getting you know,

987
00:48:42,400 --> 00:48:44,439
Speaker 1: ten percent of the service out of it because your

988
00:48:44,480 --> 00:48:45,960
Speaker 1: devices are not working properly.

989
00:48:46,320 --> 00:48:49,960
Speaker 6: So I think you explain that to them, okay, And

990
00:48:50,040 --> 00:48:53,520
Speaker 6: are you talking about having them move the modem or

991
00:48:54,280 --> 00:48:56,680
Speaker 6: the wireless router that I have, Well.

992
00:48:56,480 --> 00:48:58,000
Speaker 1: It sort of depends. I mean, I would just have

993
00:48:58,040 --> 00:49:01,560
Speaker 1: them move the whole modem because they may not move

994
00:49:01,600 --> 00:49:03,920
Speaker 1: the router if it's your router, they may not move that.

995
00:49:03,960 --> 00:49:05,839
Speaker 1: They may say, well that's yours. We can't really run

996
00:49:05,840 --> 00:49:08,360
Speaker 1: a line for you, but they can move the outlet

997
00:49:08,560 --> 00:49:11,160
Speaker 1: to where it is in a better position in your home.

998
00:49:11,640 --> 00:49:13,200
Speaker 1: And I think that's what you need to ask them

999
00:49:13,239 --> 00:49:15,319
Speaker 1: to do. That's what I would do and.

1000
00:49:15,360 --> 00:49:19,320
Speaker 4: Believe so the motive the motives would go plugs into

1001
00:49:19,480 --> 00:49:23,719
Speaker 4: a phone jack though, which I don't have downstairs. So

1002
00:49:23,719 --> 00:49:25,680
Speaker 4: would I have to get somebody else to install a

1003
00:49:25,719 --> 00:49:26,560
Speaker 4: phone jack first?

1004
00:49:26,600 --> 00:49:28,959
Speaker 1: No, that's what you want them to install. Now you're saying, Okay,

1005
00:49:29,000 --> 00:49:31,719
Speaker 1: you're I think we're confusing two things because if it's Spectrum,

1006
00:49:32,000 --> 00:49:33,960
Speaker 1: it doesn't go through a phone jack because it goes

1007
00:49:34,000 --> 00:49:35,400
Speaker 1: through a cable outlet.

1008
00:49:35,520 --> 00:49:40,560
Speaker 4: Right, Oh, I think.

1009
00:49:42,080 --> 00:49:44,000
Speaker 1: I think it's it's a cable because if it's Spectrum,

1010
00:49:44,040 --> 00:49:46,640
Speaker 1: they're not doing phone jacks. They're doing they're doing a

1011
00:49:47,280 --> 00:49:49,839
Speaker 1: cable like a you know, co X cable line, so

1012
00:49:50,320 --> 00:49:52,480
Speaker 1: they can they can easily run one of those. Now

1013
00:49:52,480 --> 00:49:54,720
Speaker 1: that they if you have one of those downstairs behind

1014
00:49:54,719 --> 00:49:56,600
Speaker 1: your TV, they can split that off. There's a million

1015
00:49:56,600 --> 00:49:59,840
Speaker 1: things they could do. The thing is, uh, Carol, you

1016
00:49:59,880 --> 00:50:01,359
Speaker 1: just have to call them up and kind of get

1017
00:50:01,400 --> 00:50:04,239
Speaker 1: them to do this. And you know, like I said,

1018
00:50:04,239 --> 00:50:06,440
Speaker 1: I've had these guys out at my house, these installers

1019
00:50:06,440 --> 00:50:09,759
Speaker 1: from Direct TV, from Dish Network, they do it every day,

1020
00:50:09,880 --> 00:50:11,759
Speaker 1: day and day out. To just move an outlet to

1021
00:50:11,760 --> 00:50:13,920
Speaker 1: a different room for a happy customer is really not

1022
00:50:13,960 --> 00:50:16,920
Speaker 1: that big of a deal. So that's that's what I recommend.

1023
00:50:17,120 --> 00:50:19,600
Speaker 1: And if you don't if that, if that doesn't work,

1024
00:50:19,680 --> 00:50:22,520
Speaker 1: call me back and I'll explain some of the systems

1025
00:50:22,520 --> 00:50:24,360
Speaker 1: you can install to make it better. But those are

1026
00:50:24,400 --> 00:50:26,440
Speaker 1: going to cost you three to five hundred dollars. So

1027
00:50:26,520 --> 00:50:28,200
Speaker 1: I think that the first thing you want to do

1028
00:50:28,320 --> 00:50:31,279
Speaker 1: is really just go with the the go with the

1029
00:50:31,320 --> 00:50:34,080
Speaker 1: company and see what they can do for you. Great question,

1030
00:50:34,320 --> 00:50:39,160
Speaker 1: and it's a common occurrence. Let's see Tom. Tom says,

1031
00:50:39,200 --> 00:50:42,319
Speaker 1: I contacted Spectrum after a calling. I was sent to

1032
00:50:42,360 --> 00:50:46,200
Speaker 1: the retention department. They cut my bill thirty seven dollars

1033
00:50:46,239 --> 00:50:49,400
Speaker 1: a month and upgraded me to one hundred megabits. That's awesome.

1034
00:50:51,200 --> 00:50:54,360
Speaker 1: Sandy says, this was so informative. I needed this information.

1035
00:50:54,520 --> 00:50:58,319
Speaker 1: Thank you. Trish says, they'll also upgrade the router. That's

1036
00:50:58,360 --> 00:51:00,000
Speaker 1: true if you haven't gotten a new router from them,

1037
00:51:00,040 --> 00:51:02,200
Speaker 1: And that's Another thing you can say to them is, look,

1038
00:51:02,239 --> 00:51:04,399
Speaker 1: I've had this router now for ten years. Come on,

1039
00:51:04,520 --> 00:51:09,440
Speaker 1: you guys, are are this is? This is crazy? Hey, Rich,

1040
00:51:09,480 --> 00:51:11,440
Speaker 1: I'm a customer service rep over the phone, and I

1041
00:51:11,440 --> 00:51:13,080
Speaker 1: really like your show. Just the way you start with

1042
00:51:13,080 --> 00:51:15,440
Speaker 1: your opening, it's awesome. I feel like it goes downhill

1043
00:51:15,480 --> 00:51:19,600
Speaker 1: after the opening, but thank you, Sergio Diego says co

1044
00:51:19,920 --> 00:51:22,279
Speaker 1: X and Brenda says, call the company first. Yeah, don't

1045
00:51:22,360 --> 00:51:25,200
Speaker 1: don't spend money that you don't have to spend when

1046
00:51:25,239 --> 00:51:28,000
Speaker 1: the company is providing you a service that's not really working.

1047
00:51:28,360 --> 00:51:30,880
Speaker 1: And I love Spectrum. I have them and they're fantastic.

1048
00:51:30,880 --> 00:51:33,799
Speaker 1: I upgraded to them, I think it was a year ago,

1049
00:51:34,200 --> 00:51:37,160
Speaker 1: and my service is awesome. I've got one hundred down.

1050
00:51:37,440 --> 00:51:40,480
Speaker 1: I could get three hundred where I am. But it's

1051
00:51:40,560 --> 00:51:44,320
Speaker 1: really nice. And call them. They are they are willing

1052
00:51:44,360 --> 00:51:47,319
Speaker 1: to work with you because, believe me, these things when

1053
00:51:47,480 --> 00:51:51,520
Speaker 1: they've got a customer paying for five years, the customer

1054
00:51:52,080 --> 00:51:55,839
Speaker 1: there's a term for it. There's like acquisition cost. Your

1055
00:51:55,880 --> 00:51:59,600
Speaker 1: acquisition cost is nearly zero after five years. To get

1056
00:51:59,600 --> 00:52:01,799
Speaker 1: a new customer on board, it probably cost them two

1057
00:52:01,920 --> 00:52:05,120
Speaker 1: three five hundred bucks. And that customer may leave after

1058
00:52:05,160 --> 00:52:07,000
Speaker 1: a little bit. You've been there for a long time.

1059
00:52:07,760 --> 00:52:09,839
Speaker 1: Get them to do something for you, all right, I've

1060
00:52:09,840 --> 00:52:11,880
Speaker 1: got time for one more call three one zero five

1061
00:52:12,000 --> 00:52:14,440
Speaker 1: nine four three zero zero three, or I'll just take

1062
00:52:14,440 --> 00:52:18,280
Speaker 1: the last five minutes here to to answer your questions

1063
00:52:18,320 --> 00:52:21,839
Speaker 1: over the comments. So go ahead and comment with your

1064
00:52:21,880 --> 00:52:23,680
Speaker 1: question in there and I can answer those. Let's just

1065
00:52:23,760 --> 00:52:26,600
Speaker 1: maybe do that because I only have five minutes left

1066
00:52:26,640 --> 00:52:30,160
Speaker 1: in the show. Jerry says, just updated to the new

1067
00:52:30,200 --> 00:52:33,400
Speaker 1: iOS while listening to your broadcast. You are a brave man, Jerry.

1068
00:52:33,640 --> 00:52:38,840
Speaker 1: But it's seems to be working right. Sharon says, Spectrum

1069
00:52:38,880 --> 00:52:41,080
Speaker 1: is trying harder to satisfy us. A rep told me

1070
00:52:41,120 --> 00:52:44,799
Speaker 1: people are going to Netflix et cetera. Absolutely, They're They're

1071
00:52:44,840 --> 00:52:47,560
Speaker 1: really getting hit hard on their on their TV side

1072
00:52:47,600 --> 00:52:49,880
Speaker 1: of the business. So the cable side of the business.

1073
00:52:49,960 --> 00:52:52,760
Speaker 1: Believe me, that's a growing portion of their business. People

1074
00:52:52,800 --> 00:52:56,120
Speaker 1: need Internet and they do want to help you. Uh.

1075
00:52:56,760 --> 00:52:59,560
Speaker 1: Greg says, uh, someone wants me to talk about Steve

1076
00:52:59,600 --> 00:53:01,719
Speaker 1: wants me to talk about bitcoin. Greg says, hey, Rich

1077
00:53:01,760 --> 00:53:03,880
Speaker 1: Greg from the av what's up? Just want to know

1078
00:53:04,080 --> 00:53:08,759
Speaker 1: I resolve the one? Oh okay, he had to do

1079
00:53:08,800 --> 00:53:12,000
Speaker 1: a reset it's gone. Okay. Greg was having a persistent

1080
00:53:12,040 --> 00:53:14,560
Speaker 1: notification on his phone with his iPhone. We couldn't figure

1081
00:53:14,560 --> 00:53:16,520
Speaker 1: out how to get rid of it. He did a reset,

1082
00:53:16,560 --> 00:53:21,760
Speaker 1: and it's gone. Bitcoins. Steve asks about I think that bitcoin,

1083
00:53:22,160 --> 00:53:25,959
Speaker 1: maybe not bitcoin, but blockchain is definitely has a big

1084
00:53:26,000 --> 00:53:30,359
Speaker 1: future in our payment systems. So I am a big

1085
00:53:30,360 --> 00:53:35,040
Speaker 1: believer in blockchain and everything that they're doing. Bitcoin. Who

1086
00:53:35,080 --> 00:53:37,239
Speaker 1: knows what the future is for that, But I do

1087
00:53:37,320 --> 00:53:39,880
Speaker 1: have twenty five dollars worth, so I'm a believer in that.

1088
00:53:41,760 --> 00:53:44,040
Speaker 1: I'm not a huge investor in bitcoin, but I'm definitely

1089
00:53:44,040 --> 00:53:46,799
Speaker 1: watching it very thoroughly. I wish I would have bought

1090
00:53:46,800 --> 00:53:48,879
Speaker 1: it when my friend told me about it many many

1091
00:53:48,960 --> 00:53:55,000
Speaker 1: years ago. Let me tell you when let's see Mike bitcoin.

1092
00:53:55,400 --> 00:53:57,160
Speaker 1: I was looking at my email the other day for

1093
00:53:57,200 --> 00:54:00,799
Speaker 1: the first time a friend mentioned bitcoin to me, and

1094
00:54:01,760 --> 00:54:04,920
Speaker 1: here's what he said. Oh my gosh, this is so

1095
00:54:05,040 --> 00:54:06,640
Speaker 1: long ago. I didn't want to look at it to

1096
00:54:07,000 --> 00:54:11,920
Speaker 1: twenty thirteen. Yeah, September twenty thirteen, So I vote have purchased.

1097
00:54:13,960 --> 00:54:16,320
Speaker 1: He says, I would highly suggest you keep a close

1098
00:54:16,360 --> 00:54:18,320
Speaker 1: eye on bitcoin because it's going to be the next

1099
00:54:18,360 --> 00:54:21,840
Speaker 1: big story in tech. So let's see what the bitcoin

1100
00:54:21,880 --> 00:54:31,640
Speaker 1: price was in September twenty thirteen. Okay, so bitcoin price

1101
00:54:31,800 --> 00:54:38,080
Speaker 1: in September twenty thirteen, Oh my gosh was I don't

1102
00:54:38,080 --> 00:54:43,239
Speaker 1: even want to see this. Oh gosh, thirteen dollars and

1103
00:54:43,280 --> 00:54:47,399
Speaker 1: now it's up to eleven thousand. So if I would

1104
00:54:47,400 --> 00:54:50,880
Speaker 1: have bought bitcoin at thirteen dollars when he told me

1105
00:54:50,960 --> 00:54:56,200
Speaker 1: to fifteen dollars, oh my gosh, that's unbelievable. Eleven dollars

1106
00:54:56,200 --> 00:54:58,719
Speaker 1: and now it's up to eleven thousand, I yeah, I

1107
00:54:58,719 --> 00:55:02,000
Speaker 1: would have. Oh, it's up to eight thousand. Today it's

1108
00:55:02,239 --> 00:55:04,399
Speaker 1: gone down. Okay, so I don't feel so bad. It's

1109
00:55:04,440 --> 00:55:07,920
Speaker 1: just let's see eight thousand divided by thirteen. Oh, it

1110
00:55:07,960 --> 00:55:11,040
Speaker 1: was just six hundred and fifteen times more valuable today

1111
00:55:11,040 --> 00:55:12,760
Speaker 1: than it was when he told me about it. Whoops.

1112
00:55:13,760 --> 00:55:15,840
Speaker 1: Sometimes I missed the boat on these things. Guys. You know,

1113
00:55:16,280 --> 00:55:17,920
Speaker 1: just because you're the tech guy doesn't mean that you

1114
00:55:18,000 --> 00:55:21,440
Speaker 1: have all the knowledge. But yeah, I should have probably

1115
00:55:21,440 --> 00:55:23,360
Speaker 1: bought some. I did a story on a bitcoin ATM

1116
00:55:23,400 --> 00:55:25,160
Speaker 1: They wanted me to buy some that day, and I didn't.

1117
00:55:25,719 --> 00:55:28,560
Speaker 1: All Right, what did I pay for my bitcoin? I

1118
00:55:28,600 --> 00:55:30,239
Speaker 1: don't know. I just paid twenty five bucks, so I

1119
00:55:30,239 --> 00:55:32,480
Speaker 1: got whatever twenty five dollars worth, but I think it

1120
00:55:32,520 --> 00:55:34,359
Speaker 1: was at eighteen thousand that day. I don't know, whatever

1121
00:55:34,400 --> 00:55:38,439
Speaker 1: it was. It was a little bit crazy. Let's see,

1122
00:55:38,560 --> 00:55:41,800
Speaker 1: how come Apple four K TV only works with Belkan

1123
00:55:41,960 --> 00:55:46,800
Speaker 1: HDMI cables for four K sixty hurts, not wire Logic

1124
00:55:46,840 --> 00:55:49,719
Speaker 1: four K high speed cables. That's a good question. I

1125
00:55:49,719 --> 00:55:52,799
Speaker 1: don't know. I don't it works with mine. I don't

1126
00:55:52,800 --> 00:55:55,120
Speaker 1: have a Belkan cable and it works with mine. So

1127
00:55:55,440 --> 00:55:57,480
Speaker 1: I know that Apple TV just came out with an

1128
00:55:57,560 --> 00:56:01,400
Speaker 1: update today, so JM. I would definitely do that update

1129
00:56:01,440 --> 00:56:03,360
Speaker 1: and see if it works, because I know there was

1130
00:56:03,400 --> 00:56:06,440
Speaker 1: something funky about the way it did the four K

1131
00:56:08,120 --> 00:56:11,319
Speaker 1: auto switching. So check out the update today and see

1132
00:56:11,320 --> 00:56:14,840
Speaker 1: if that helps. And I think it may because Apple

1133
00:56:14,880 --> 00:56:18,000
Speaker 1: TV four K is really cool, but they definitely had

1134
00:56:18,000 --> 00:56:21,080
Speaker 1: some growing pains with the whole four K resolution because,

1135
00:56:21,080 --> 00:56:23,720
Speaker 1: as I understand from what Apple told me, they wanted

1136
00:56:23,719 --> 00:56:26,920
Speaker 1: the system to be the same four K refrsh rate

1137
00:56:27,000 --> 00:56:30,000
Speaker 1: at all times, which presents some challenges for different apps

1138
00:56:30,000 --> 00:56:33,560
Speaker 1: that sort of present things in different ways. So see

1139
00:56:33,560 --> 00:56:37,920
Speaker 1: that today. Paula says, I get full screen ads sometimes

1140
00:56:38,000 --> 00:56:40,239
Speaker 1: after I hang up a call on my Samsung S eight.

1141
00:56:40,320 --> 00:56:43,000
Speaker 1: My service is with AT and T. What can I do, Paula,

1142
00:56:43,120 --> 00:56:45,799
Speaker 1: You've got some sort of rogue app on your essay

1143
00:56:46,000 --> 00:56:48,400
Speaker 1: that you do not need. So what you need to

1144
00:56:48,440 --> 00:56:51,120
Speaker 1: do is go through every single app in your apps.

1145
00:56:51,200 --> 00:56:53,360
Speaker 1: Go to your settings and go to your apps, and

1146
00:56:53,400 --> 00:56:55,319
Speaker 1: I want you to look through every single app that

1147
00:56:55,360 --> 00:56:58,279
Speaker 1: is installed on there and uninstall any app that you

1148
00:56:58,320 --> 00:57:01,440
Speaker 1: do not recognize or you do not need. It's some

1149
00:57:01,520 --> 00:57:04,560
Speaker 1: kind of game that you've installed, it's some sort of

1150
00:57:04,640 --> 00:57:07,800
Speaker 1: dialer that you installed, it's some sort of third party app.

1151
00:57:08,120 --> 00:57:10,640
Speaker 1: You need to go through every single app with a

1152
00:57:10,640 --> 00:57:13,120
Speaker 1: fine tooth comb, get rid of any app that you

1153
00:57:13,160 --> 00:57:16,200
Speaker 1: don't recognize, and that's the one that's serving up this adwear.

1154
00:57:17,120 --> 00:57:19,000
Speaker 1: All right, that's going to do it for the show today.

1155
00:57:19,080 --> 00:57:21,280
Speaker 1: Thanks so much for listening. Is there anything I didn't

1156
00:57:21,320 --> 00:57:23,440
Speaker 1: mention that I wanted to I was going to talk

1157
00:57:23,480 --> 00:57:26,600
Speaker 1: about Google Home it works with Bluetooth devices now, and

1158
00:57:26,640 --> 00:57:29,040
Speaker 1: I was also going to talk about the new iPad,

1159
00:57:29,080 --> 00:57:30,880
Speaker 1: But you can listen to my podcast. I have a

1160
00:57:30,880 --> 00:57:33,760
Speaker 1: separate one on that and fipbit Versa, which the reviews

1161
00:57:33,760 --> 00:57:38,200
Speaker 1: are in on that, and it's pretty good. I've got

1162
00:57:38,200 --> 00:57:40,240
Speaker 1: my pre order in for a Fitbit Versa, which is

1163
00:57:40,880 --> 00:57:43,520
Speaker 1: coming on April eighteenth, So I don't know. I love

1164
00:57:43,560 --> 00:57:46,320
Speaker 1: my Apple Watch, but I kinda I like the idea

1165
00:57:46,360 --> 00:57:48,400
Speaker 1: of the four day battery life on the Fitbit, so

1166
00:57:48,400 --> 00:57:51,880
Speaker 1: we'll see, all right, Thanks so much for listening. Links

1167
00:57:51,880 --> 00:57:54,040
Speaker 1: to everything I mentioned here look in the comments on

1168
00:57:54,080 --> 00:57:56,320
Speaker 1: the Facebook Live Otherwise you can look for the show

1169
00:57:56,360 --> 00:57:59,280
Speaker 1: notes on my website. Just go to Rich on tech

1170
00:57:59,440 --> 00:58:03,760
Speaker 1: dot tv slash podcast and you can find them there. Otherwise,

1171
00:58:04,000 --> 00:58:06,760
Speaker 1: I do appreciate you guys listening to this podcast watching

1172
00:58:06,840 --> 00:58:10,280
Speaker 1: it on Facebook Live. You'd be surprised how many people

1173
00:58:10,280 --> 00:58:12,160
Speaker 1: are listening on a daily basis. I do the daily

1174
00:58:12,200 --> 00:58:14,840
Speaker 1: podcast every day. It's about five minutes, and then on

1175
00:58:14,880 --> 00:58:18,280
Speaker 1: the weekends, well, I tape this on Thursdays usually, but

1176
00:58:18,280 --> 00:58:20,800
Speaker 1: then I put this out on Saturday for the weekend

1177
00:58:20,840 --> 00:58:23,040
Speaker 1: so you can listen. It's kind of an hour long podcast,

1178
00:58:23,080 --> 00:58:25,200
Speaker 1: So thanks so much for listening to that. For you

1179
00:58:25,200 --> 00:58:27,280
Speaker 1: guys on Facebook Live. I'll do the giveaway in just

1180
00:58:27,320 --> 00:58:30,000
Speaker 1: a moment, so stay tuned for that after the show

1181
00:58:30,400 --> 00:58:33,240
Speaker 1: Rich on tech dot TV. Please, if you like this podcast,

1182
00:58:33,480 --> 00:58:36,200
Speaker 1: if you like this live show on Facebook, Do me

1183
00:58:36,240 --> 00:58:38,200
Speaker 1: a favor and share it with your friends. Press that

1184
00:58:38,240 --> 00:58:41,240
Speaker 1: little share button, press that like button. It really does

1185
00:58:41,320 --> 00:58:43,720
Speaker 1: help me on Facebook to get seen by more people

1186
00:58:43,760 --> 00:58:45,880
Speaker 1: when you do that, And of course I just appreciate

1187
00:58:45,880 --> 00:58:49,280
Speaker 1: the love and that's gonna do it. Tell your friends

1188
00:58:49,320 --> 00:58:51,360
Speaker 1: about it, or review it in the Apple podcast app

1189
00:58:51,360 --> 00:58:53,280
Speaker 1: if you have it. Most of you are listening that

1190
00:58:53,320 --> 00:58:56,360
Speaker 1: way to the podcast through the Apple app. Some of

1191
00:58:56,360 --> 00:58:59,080
Speaker 1: you are listening other ways. It's on Alexa as well,

1192
00:58:59,160 --> 00:59:00,400
Speaker 1: so you can ask for me to be in your

1193
00:59:00,440 --> 00:59:02,520
Speaker 1: flash briefing. So many different ways to listen to Rich

1194
00:59:02,560 --> 00:59:05,840
Speaker 1: on tech. I'm Rich DeMuro. Appreciate you guys tuning in.

1195
00:59:06,040 --> 00:59:09,520
Speaker 1: I will talk to you real soon. Bye bye