1 00:00:08,960 --> 00:00:11,720 Speaker 1: Ronanian, there's gonna be that moment when you're working on 2 00:00:11,800 --> 00:00:15,440 Speaker 1: something mechanical where you've got to be sure you're right, 3 00:00:15,520 --> 00:00:18,320 Speaker 1: because you know people's lives are in your hands. The 4 00:00:18,480 --> 00:00:22,360 Speaker 1: car Doctor, how many tons of batteries does this thing take? Well? 5 00:00:22,560 --> 00:00:25,799 Speaker 1: And excellent? Excellent, No, it's an excellent point, Peter. And 6 00:00:25,800 --> 00:00:28,080 Speaker 1: you have to think how much bigger does the battery 7 00:00:28,120 --> 00:00:30,880 Speaker 1: have to get? And if the battery is bigger, is 8 00:00:30,880 --> 00:00:33,120 Speaker 1: it harder to put out? If it catches fire? Although 9 00:00:33,200 --> 00:00:35,120 Speaker 1: it's a Pepsi truck, I guess you've just uncap the 10 00:00:35,120 --> 00:00:37,000 Speaker 1: bottles and hopefully to put the fire up before they 11 00:00:37,040 --> 00:00:39,760 Speaker 1: run out of start. Welcome to the radio home of 12 00:00:39,920 --> 00:00:44,200 Speaker 1: Ron and Anian, the Car Doctor, since this is where 13 00:00:44,240 --> 00:00:48,120 Speaker 1: car owners the world overturned to for their definitive opinion 14 00:00:48,200 --> 00:00:52,080 Speaker 1: on automotive repair. If your mechanics giving you a busy signal, 15 00:00:52,280 --> 00:00:55,640 Speaker 1: pick up the phone and call in. The garage doors 16 00:00:55,680 --> 00:00:57,720 Speaker 1: are open, but I am here to take your calls 17 00:00:58,000 --> 00:01:06,679 Speaker 1: at eight five six and now running the emergency hour. 18 00:01:07,040 --> 00:01:10,319 Speaker 1: You know that that moment of panic or or joy 19 00:01:10,480 --> 00:01:13,840 Speaker 1: or sustainability when a repair shop has to find you 20 00:01:13,840 --> 00:01:15,840 Speaker 1: know you have to carve it out in the course 21 00:01:15,840 --> 00:01:17,680 Speaker 1: of the week. Every once in a while, you've got 22 00:01:17,720 --> 00:01:20,040 Speaker 1: to have that ability to to to reach out and 23 00:01:20,160 --> 00:01:23,399 Speaker 1: take care of that customer and find that magic hour 24 00:01:23,480 --> 00:01:26,520 Speaker 1: when you don't really have it because you're just so busy. 25 00:01:26,680 --> 00:01:28,800 Speaker 1: And an awful lot of repair shops have gone through 26 00:01:28,840 --> 00:01:30,720 Speaker 1: that in the last year, in the last ten months. 27 00:01:31,040 --> 00:01:33,600 Speaker 1: And I say that judging by the fact, you know, 28 00:01:33,640 --> 00:01:36,640 Speaker 1: there's no cars to buy, there's limited numbers of parts 29 00:01:36,680 --> 00:01:38,800 Speaker 1: to repair the ones that are on the road, and 30 00:01:38,840 --> 00:01:41,080 Speaker 1: getting an appointment at a repair shop, at a good 31 00:01:41,120 --> 00:01:45,080 Speaker 1: repair shop, and getting your your needs fulfilled, you know, 32 00:01:45,120 --> 00:01:47,600 Speaker 1: it's a little bit of a task. So I think 33 00:01:47,640 --> 00:01:50,680 Speaker 1: repair shops have learned. The better ones have learned how 34 00:01:50,720 --> 00:01:52,520 Speaker 1: to manage a little bit, and they've learned how to 35 00:01:52,760 --> 00:01:55,640 Speaker 1: rise to the challenge and you know, carve that extra hour. 36 00:01:55,680 --> 00:01:58,840 Speaker 1: You've always got that hour in your back pocket, or 37 00:01:58,920 --> 00:02:01,880 Speaker 1: so I thought. I had a phone call this week 38 00:02:01,920 --> 00:02:03,920 Speaker 1: from Anna. I haven't talked to Anna in a while. 39 00:02:03,960 --> 00:02:05,640 Speaker 1: I talked to her every once in a while. She 40 00:02:05,880 --> 00:02:08,680 Speaker 1: was a regular customer for a long long time, and 41 00:02:08,800 --> 00:02:10,280 Speaker 1: you know, she's gotten a little older and it's a 42 00:02:10,320 --> 00:02:12,359 Speaker 1: little harder for her to get down to new Jersey 43 00:02:12,360 --> 00:02:15,000 Speaker 1: from Hartford, Connecticut. And um, and I understand that, and 44 00:02:15,040 --> 00:02:17,079 Speaker 1: I you know, listen, I I get it. You know what, 45 00:02:17,240 --> 00:02:20,160 Speaker 1: it's a ride. She's clearly got her hands full. She's 46 00:02:20,200 --> 00:02:22,240 Speaker 1: taking care of her elderly mom. She's taking care of 47 00:02:22,280 --> 00:02:25,240 Speaker 1: her an elderly dog. Uh, you know, she's got a 48 00:02:25,240 --> 00:02:28,200 Speaker 1: lot of irons in the fire. She's been going to 49 00:02:28,320 --> 00:02:31,480 Speaker 1: a local jeep dealer up in Hartford and she had 50 00:02:31,480 --> 00:02:33,960 Speaker 1: a tire pressure warning light came on, you know, service 51 00:02:33,960 --> 00:02:37,680 Speaker 1: tire pressure warning system, and it's upsetting. And I understand that. 52 00:02:37,720 --> 00:02:39,440 Speaker 1: And you know, she's a single woman out on the 53 00:02:39,520 --> 00:02:41,560 Speaker 1: road driving and she wants to be sure her vehicle 54 00:02:41,639 --> 00:02:44,240 Speaker 1: is safe and reliable. But who doesn't, right, I mean, 55 00:02:44,240 --> 00:02:46,160 Speaker 1: that's the least we can expect from our lists or 56 00:02:46,200 --> 00:02:48,520 Speaker 1: from our vehicles. We we we want our vehicle to 57 00:02:48,600 --> 00:02:51,040 Speaker 1: keep us safe. That's what it's supposed to do. You know, 58 00:02:51,080 --> 00:02:54,120 Speaker 1: you're traveling down the road at sixty sixty five. You 59 00:02:54,160 --> 00:02:56,840 Speaker 1: want it warm, you want it dry, you want it safe, 60 00:02:56,880 --> 00:03:02,200 Speaker 1: you want it reliable. The whole package tire pressure light 61 00:03:02,280 --> 00:03:06,560 Speaker 1: came on and it called her regular dealership, her her mechanic. 62 00:03:07,800 --> 00:03:10,080 Speaker 1: You know, the light came on and it's it's doing 63 00:03:10,120 --> 00:03:12,079 Speaker 1: this thing and I need to get it looked at, 64 00:03:12,160 --> 00:03:14,280 Speaker 1: and you know, I just want to know that. You know, 65 00:03:14,560 --> 00:03:16,320 Speaker 1: I gotta get it fixed. Oh yeah, we can take 66 00:03:16,360 --> 00:03:20,080 Speaker 1: care of that. It'll be four weeks. And of course 67 00:03:20,120 --> 00:03:22,720 Speaker 1: she was upset, and I think rightfully so, because you 68 00:03:22,800 --> 00:03:24,880 Speaker 1: can't say that you don't know if the car is 69 00:03:24,919 --> 00:03:27,040 Speaker 1: getting a flat. You don't know if there's a major 70 00:03:27,080 --> 00:03:29,600 Speaker 1: electrical problem with it or some kind of electrical problem 71 00:03:29,639 --> 00:03:33,040 Speaker 1: with tire pressure system or something else. You've you've got 72 00:03:33,040 --> 00:03:35,400 Speaker 1: to find that magic hour. You've got to carve that 73 00:03:35,480 --> 00:03:40,080 Speaker 1: hour out of the day. They said no, they couldn't 74 00:03:40,080 --> 00:03:42,760 Speaker 1: do it. And you know what I this isn't This 75 00:03:42,800 --> 00:03:44,960 Speaker 1: isn't just dealerships. This is the way that person on 76 00:03:45,000 --> 00:03:47,400 Speaker 1: the counter was trained. And I think they were trained 77 00:03:47,400 --> 00:03:51,240 Speaker 1: wrong because they're they're too robotic there too. You know, 78 00:03:51,440 --> 00:03:54,120 Speaker 1: will do this, and you'll do that, and this is 79 00:03:54,160 --> 00:03:57,080 Speaker 1: what will happen to cause an effect. You've got to 80 00:03:57,080 --> 00:03:58,920 Speaker 1: read between the lines. You've got to learn to listen 81 00:03:58,920 --> 00:04:01,400 Speaker 1: to people. One of the best things I've ever learned 82 00:04:01,440 --> 00:04:03,680 Speaker 1: in the auto repair business is to listen to people. 83 00:04:04,080 --> 00:04:06,080 Speaker 1: Look what I do for a living on Saturday, on 84 00:04:06,120 --> 00:04:10,800 Speaker 1: the weekend on Sunday. Right here, I am listening, and 85 00:04:10,880 --> 00:04:13,520 Speaker 1: you've got to understand what it is they're asking. They're 86 00:04:13,520 --> 00:04:16,120 Speaker 1: not asking to inconvenience you would take up your time. 87 00:04:16,240 --> 00:04:20,480 Speaker 1: They're asking for help. They need help. They're concerned they 88 00:04:20,480 --> 00:04:24,320 Speaker 1: couldn't get her in. She sent me an email telling 89 00:04:24,320 --> 00:04:25,919 Speaker 1: me the story. I picked up the phone and I 90 00:04:26,000 --> 00:04:28,520 Speaker 1: called her, Hey, Anna, how's it going. You know, we 91 00:04:28,520 --> 00:04:33,039 Speaker 1: haven't talked in a while. And uh, she said, you know, 92 00:04:33,120 --> 00:04:35,440 Speaker 1: if I brought the car to you, and she was 93 00:04:35,480 --> 00:04:38,640 Speaker 1: a little you know, I think the college word is trepidacious. 94 00:04:38,680 --> 00:04:41,880 Speaker 1: She was a little afraid to ask because, gee, I 95 00:04:41,920 --> 00:04:43,760 Speaker 1: haven't been to see her on in a couple of years. 96 00:04:43,800 --> 00:04:46,120 Speaker 1: I know, Anna, come on down. Whatever, let's fix it. 97 00:04:46,240 --> 00:04:48,400 Speaker 1: Let's let's get you safe again. I mean, that's the 98 00:04:48,440 --> 00:04:52,160 Speaker 1: whole purpose of this. So she brought it down and 99 00:04:52,160 --> 00:04:54,919 Speaker 1: and you know, it was a bad tire pressure sensor. 100 00:04:55,000 --> 00:04:57,800 Speaker 1: It wasn't rocket science, it wasn't hard to do. It 101 00:04:57,880 --> 00:05:00,400 Speaker 1: didn't take a lot of time. We changed a tire 102 00:05:00,440 --> 00:05:04,400 Speaker 1: sensor on the left front tire, and you know, programmed 103 00:05:04,440 --> 00:05:06,320 Speaker 1: it and ready to ship it. And Danny took it 104 00:05:06,360 --> 00:05:08,279 Speaker 1: around the block like he like he knows to do 105 00:05:08,320 --> 00:05:11,119 Speaker 1: because he's been trained to do that, because we drive 106 00:05:11,160 --> 00:05:14,120 Speaker 1: everything before and after. And he came back and he 107 00:05:14,200 --> 00:05:15,880 Speaker 1: handed me the keys and he whispered in my ear. 108 00:05:15,920 --> 00:05:18,560 Speaker 1: He said, I think she's got a bad wheel bearing 109 00:05:19,360 --> 00:05:23,000 Speaker 1: and it's screaming. Huh, let me take it for a ride. 110 00:05:23,000 --> 00:05:24,720 Speaker 1: It took it for a ride around the block. I went, 111 00:05:24,800 --> 00:05:27,719 Speaker 1: sure enough, bad right front wheel bearing. I mean, screaming 112 00:05:27,920 --> 00:05:29,839 Speaker 1: like the nose on your face. It's is plain for 113 00:05:29,880 --> 00:05:33,440 Speaker 1: everybody to see in here. There it is. And come on, 114 00:05:33,560 --> 00:05:35,200 Speaker 1: let's go for a ride. Get in the car. You're done. 115 00:05:35,200 --> 00:05:38,080 Speaker 1: But I just I want to show you something. And 116 00:05:38,160 --> 00:05:40,880 Speaker 1: we're driving and I didn't say anything, and I'm I'm 117 00:05:41,240 --> 00:05:45,120 Speaker 1: I'm just you're here. I hear this br and she 118 00:05:45,240 --> 00:05:49,440 Speaker 1: doesn't hear it. And finally, after about two minutes, I said, Anna, 119 00:05:49,480 --> 00:05:53,159 Speaker 1: do you do you hear that noise? What noise? That 120 00:05:53,160 --> 00:05:57,000 Speaker 1: that that low guttural. No, I don't hear anything. The 121 00:05:57,000 --> 00:06:00,839 Speaker 1: car sounds normal to me, which once again it proves 122 00:06:00,839 --> 00:06:03,839 Speaker 1: my argument about you know, a mechanic is obligated to 123 00:06:03,960 --> 00:06:07,080 Speaker 1: road test everything. It's the only way they're gonna, you know, 124 00:06:07,080 --> 00:06:09,080 Speaker 1: know what's good or bad about the car. You know, 125 00:06:09,120 --> 00:06:10,719 Speaker 1: people come in they tell me the car that exist, 126 00:06:10,800 --> 00:06:13,400 Speaker 1: the car does that. It doesn't matter. I'm still gonna 127 00:06:13,480 --> 00:06:15,719 Speaker 1: drive the car. We drove. We wrote test oil changes. 128 00:06:15,760 --> 00:06:18,600 Speaker 1: I think you have to because people get used to noises, 129 00:06:18,680 --> 00:06:20,800 Speaker 1: things start to sound normal to them. Either that or 130 00:06:20,839 --> 00:06:23,120 Speaker 1: they going to denial. You know, denial is more than 131 00:06:23,160 --> 00:06:25,479 Speaker 1: a river in Egypt. Uh, you know, it becomes it 132 00:06:25,480 --> 00:06:27,120 Speaker 1: becomes a way of life. Well, if I don't tell her, 133 00:06:27,160 --> 00:06:28,640 Speaker 1: if there's something wrong, and then I'm never gonna have 134 00:06:28,640 --> 00:06:30,119 Speaker 1: to fix it, i won't have to spend any money. 135 00:06:30,120 --> 00:06:34,880 Speaker 1: How great is that? So after a while she started 136 00:06:34,880 --> 00:06:37,000 Speaker 1: to hear it. We just stayed out there for five minutes, 137 00:06:37,040 --> 00:06:39,520 Speaker 1: because you give five minutes to a customer, and you 138 00:06:39,600 --> 00:06:41,680 Speaker 1: surely give five minutes of somebody that drives two and 139 00:06:41,720 --> 00:06:44,159 Speaker 1: a half hours to see you, that's been coming to 140 00:06:44,200 --> 00:06:47,160 Speaker 1: you prior to this for fifteen or twenty years, because 141 00:06:47,400 --> 00:06:50,440 Speaker 1: they trust you. There's that relationship, there's that connection, and 142 00:06:50,480 --> 00:06:54,440 Speaker 1: that's what order repair is or should be. Or you're 143 00:06:54,480 --> 00:06:56,080 Speaker 1: a name and a number, which is a whole different 144 00:06:56,120 --> 00:06:57,919 Speaker 1: kind of order repair. And that's just not for me. 145 00:06:57,960 --> 00:07:03,000 Speaker 1: I've never done it that way. She had an extended warranty, 146 00:07:03,160 --> 00:07:06,560 Speaker 1: and I read the warranty, and the warranty stated that, 147 00:07:06,960 --> 00:07:10,800 Speaker 1: you know, it was going to take it was gonna 148 00:07:10,840 --> 00:07:12,840 Speaker 1: be covered. It would be covered under the repair of 149 00:07:12,880 --> 00:07:14,760 Speaker 1: this wheelbaring. So we sent her back to the dealer 150 00:07:14,800 --> 00:07:16,440 Speaker 1: and I hooked her up. I told her to go 151 00:07:16,480 --> 00:07:18,800 Speaker 1: talk to the service manager and just get right to 152 00:07:18,840 --> 00:07:20,960 Speaker 1: the front of the horse, because the backside wasn't really 153 00:07:20,960 --> 00:07:24,160 Speaker 1: doing anything for And sure enough, hey, guess what, You've 154 00:07:24,160 --> 00:07:26,360 Speaker 1: got a bad right front wheel bearing. And they ended 155 00:07:26,440 --> 00:07:28,640 Speaker 1: up putting a wheel bearing in it and they replaced it. 156 00:07:28,640 --> 00:07:31,520 Speaker 1: She sent me a very nice email today talking about 157 00:07:31,600 --> 00:07:33,080 Speaker 1: how grateful she was, and you know what, and I 158 00:07:33,160 --> 00:07:36,520 Speaker 1: appreciate that, and that's it's sad because but that's what 159 00:07:36,760 --> 00:07:39,200 Speaker 1: that's what a repair shop is obligated to do. You've 160 00:07:39,240 --> 00:07:42,240 Speaker 1: got to find that emergency hour for that good customer, 161 00:07:42,520 --> 00:07:44,240 Speaker 1: even if they haven't been to see you in a while. 162 00:07:44,280 --> 00:07:46,600 Speaker 1: They were there during the long haul, they were there 163 00:07:46,640 --> 00:07:48,800 Speaker 1: at some point helping to pay the bills, keeping the 164 00:07:48,880 --> 00:07:51,760 Speaker 1: lights on. You owe them that. I think that's the obligation. 165 00:07:52,040 --> 00:07:53,880 Speaker 1: You know, that's why we put on the uniform every 166 00:07:53,960 --> 00:07:56,560 Speaker 1: day because we're there to take care of people were 167 00:07:56,560 --> 00:07:58,800 Speaker 1: there to fix cars, were there to take care of people, 168 00:07:58,920 --> 00:08:01,800 Speaker 1: were there to solve problem. Himes, I did it again 169 00:08:01,880 --> 00:08:04,040 Speaker 1: this week. Ed walked in. I haven't seen it in 170 00:08:04,280 --> 00:08:08,560 Speaker 1: ten years. And he walked in. He had his Genesis breakdown, 171 00:08:08,560 --> 00:08:11,080 Speaker 1: his Hyundai Genesis Genesis Hunday or whichever way you want 172 00:08:11,080 --> 00:08:13,960 Speaker 1: to call it. And he we left on good terms. 173 00:08:14,000 --> 00:08:16,520 Speaker 1: Ten years ago. We fixed all his cars, but then 174 00:08:16,520 --> 00:08:19,360 Speaker 1: he purchased a couple of new ones, and he had 175 00:08:19,480 --> 00:08:21,800 Speaker 1: purchased service plans and he was obligated to take them 176 00:08:21,800 --> 00:08:23,720 Speaker 1: back to the dealers. So we, you know, we were 177 00:08:23,800 --> 00:08:25,559 Speaker 1: kind of like the relatives. After a while, you stopped 178 00:08:25,600 --> 00:08:27,360 Speaker 1: talking to certain relatives. You just kind of fall out 179 00:08:27,360 --> 00:08:29,360 Speaker 1: of the loop. There too far away, or it was 180 00:08:29,400 --> 00:08:30,680 Speaker 1: just a little out of the way, or there was 181 00:08:30,800 --> 00:08:32,719 Speaker 1: the connection gets lost. Well, the same thing, I don't 182 00:08:32,720 --> 00:08:37,000 Speaker 1: want to repair it came in, he said. Ron, he said, 183 00:08:37,040 --> 00:08:39,600 Speaker 1: and I know exactly who you are. It's okay, come on, 184 00:08:39,760 --> 00:08:44,520 Speaker 1: you know, and he he had taken his car into 185 00:08:44,559 --> 00:08:48,160 Speaker 1: the local Hundai dealer and they told him three weeks 186 00:08:48,240 --> 00:08:49,800 Speaker 1: till they could get a look at it for this 187 00:08:50,000 --> 00:08:53,559 Speaker 1: mysterious no start condition, this crank no start or this 188 00:08:53,920 --> 00:08:58,320 Speaker 1: random not running right problem and he wanted to pull 189 00:08:58,320 --> 00:08:59,880 Speaker 1: the car out. And I said, you know, I hate this. 190 00:09:00,040 --> 00:09:02,600 Speaker 1: See you do that. You know you've built a relationship. 191 00:09:02,640 --> 00:09:05,400 Speaker 1: You've built a rapport with these people, and you know, 192 00:09:05,600 --> 00:09:09,240 Speaker 1: Unfortunately he got the same robotic answer from the same 193 00:09:09,440 --> 00:09:11,800 Speaker 1: service person that sat on the counter, because they don't 194 00:09:11,840 --> 00:09:13,560 Speaker 1: know to read between the lines and look at the 195 00:09:13,559 --> 00:09:16,200 Speaker 1: customer when they're talking to him, and and and you know, 196 00:09:16,520 --> 00:09:18,440 Speaker 1: try and put themselves in their shoes. I said, let 197 00:09:18,440 --> 00:09:21,120 Speaker 1: me make a phone call. I know Jimmy, the service 198 00:09:21,160 --> 00:09:23,120 Speaker 1: manager with this local Hyundai dealer, and he's a great guy. 199 00:09:23,160 --> 00:09:25,360 Speaker 1: I've never met Jimmy, and as I tell him every 200 00:09:25,360 --> 00:09:26,680 Speaker 1: time I speak to him, and said, Jimmy, I know 201 00:09:26,720 --> 00:09:29,400 Speaker 1: exactly who you are and what you are just by 202 00:09:29,400 --> 00:09:31,640 Speaker 1: talking to you, I know what you're trying to accomplish. 203 00:09:31,640 --> 00:09:34,960 Speaker 1: He's trying to make the dealership a good, safe, quality 204 00:09:35,040 --> 00:09:37,959 Speaker 1: repair place for a lot of individuals and consumers, and 205 00:09:38,000 --> 00:09:40,319 Speaker 1: and that's his job, and he's doing a great job 206 00:09:40,400 --> 00:09:42,480 Speaker 1: at it. I told him the whole story. I said, Jimmy, 207 00:09:42,880 --> 00:09:44,520 Speaker 1: you gotta give this guy. He says, yeah, he says, 208 00:09:44,520 --> 00:09:46,880 Speaker 1: I gotta give him the hour. He knew he knew 209 00:09:46,880 --> 00:09:48,839 Speaker 1: exactly where I was going with it, because he's got 210 00:09:48,840 --> 00:09:52,040 Speaker 1: an emergency hour carved out into his day every day too, 211 00:09:52,080 --> 00:09:55,800 Speaker 1: because he's been down this road a hundred times. He 212 00:09:55,840 --> 00:09:58,120 Speaker 1: did it. He carved an hour out for it. I said, 213 00:09:58,160 --> 00:09:59,439 Speaker 1: you give him an hour. I said, you can tell 214 00:09:59,480 --> 00:10:01,600 Speaker 1: him what's wrong with it. The parts could be three 215 00:10:01,600 --> 00:10:04,480 Speaker 1: weeks out, but he's gonna feel like his needs got met, 216 00:10:04,600 --> 00:10:09,120 Speaker 1: his needs got addressed. He did it. I heard from 217 00:10:09,120 --> 00:10:11,360 Speaker 1: the customer the next day, Ron, I can't tell you, 218 00:10:11,360 --> 00:10:13,600 Speaker 1: you know, in the usual accolades, and I, you know what. 219 00:10:13,760 --> 00:10:15,920 Speaker 1: I was glad to do it. I really was. I 220 00:10:16,040 --> 00:10:18,920 Speaker 1: solved another problem, and I helped somebody come to a 221 00:10:18,960 --> 00:10:21,760 Speaker 1: better understanding of what order repair is about. And I 222 00:10:21,840 --> 00:10:23,680 Speaker 1: helped some I pointed out to somebody in the auto 223 00:10:23,720 --> 00:10:25,600 Speaker 1: repair of business that we should all get along, even 224 00:10:25,640 --> 00:10:27,960 Speaker 1: though Jimmy knew it, and we all should. We all 225 00:10:28,000 --> 00:10:30,360 Speaker 1: should get along because there's enough out there for everybody 226 00:10:30,360 --> 00:10:33,199 Speaker 1: to do, and there's a there's there's there's really a 227 00:10:33,679 --> 00:10:36,319 Speaker 1: brotherhood and sisterhood amongst the people that are fixing cars, 228 00:10:36,440 --> 00:10:41,000 Speaker 1: or there should be, because it's really such an important 229 00:10:41,080 --> 00:10:44,040 Speaker 1: part of our economy, in our daily lives. Hello and 230 00:10:44,040 --> 00:10:45,800 Speaker 1: welcome Ron in any of the Car Doctor here at 231 00:10:45,840 --> 00:10:48,719 Speaker 1: eight five five zero nine zero zero, here to take 232 00:10:48,720 --> 00:10:50,640 Speaker 1: your calls and answer your questions, because that's what I 233 00:10:50,760 --> 00:10:52,960 Speaker 1: do on the weekends. I sit here and I talked 234 00:10:53,000 --> 00:10:54,319 Speaker 1: to you, and I'm glad to be able to do it, 235 00:10:54,320 --> 00:10:56,080 Speaker 1: and I want to thank you for joining me. You know, 236 00:10:56,120 --> 00:11:00,400 Speaker 1: at zero nine zero zero. Let's let's pull over and 237 00:11:00,440 --> 00:11:02,400 Speaker 1: take a pause, and when I come back, I'll maybe 238 00:11:02,400 --> 00:11:04,600 Speaker 1: we'll talk to Tom. I gotta tell him'm I'm leaving 239 00:11:04,760 --> 00:11:06,679 Speaker 1: during this week I've got to go north for something 240 00:11:06,679 --> 00:11:09,040 Speaker 1: that I can't really talk about, and I don't want 241 00:11:09,080 --> 00:11:10,599 Speaker 1: I don't want Tom to make a big scene or 242 00:11:10,600 --> 00:11:12,079 Speaker 1: a big deal out of it. So we'll talk about 243 00:11:12,080 --> 00:11:14,200 Speaker 1: that on the return when the Car Doctor he comes 244 00:11:14,240 --> 00:11:25,520 Speaker 1: back right after this. Don't go away, have done what's 245 00:11:25,520 --> 00:11:27,440 Speaker 1: more fun than listening to Ron and Nanny and the 246 00:11:27,440 --> 00:11:30,440 Speaker 1: car Doctor and getting that car fixed? Right five five 247 00:11:30,600 --> 00:11:34,640 Speaker 1: five zero zero zero, Give Ron a call now back 248 00:11:34,640 --> 00:11:36,440 Speaker 1: to Ron. You know, I just want to wish a 249 00:11:36,559 --> 00:11:39,480 Speaker 1: very special welcome to a We have a we have 250 00:11:39,520 --> 00:11:43,040 Speaker 1: special guests in studio this weekend here visiting us from 251 00:11:43,040 --> 00:11:46,040 Speaker 1: the great state of North Carolina. Rushing his entourage as 252 00:11:46,080 --> 00:11:48,440 Speaker 1: he powered his way up here and his all black, 253 00:11:48,480 --> 00:11:51,160 Speaker 1: sleek laid back Cadillac to come up and listen to 254 00:11:51,200 --> 00:11:53,000 Speaker 1: the Car Doctor live and watch the show go on. 255 00:11:53,080 --> 00:11:54,840 Speaker 1: So we want to say thank you to him and 256 00:11:54,880 --> 00:11:58,760 Speaker 1: to her as they both approached his uh, his support staff, 257 00:11:58,800 --> 00:12:03,480 Speaker 1: and we're him here. You didn't sell him ticket? Um don't. 258 00:12:03,840 --> 00:12:05,839 Speaker 1: I got twenty bucks, apiece, I'll give you your twenty 259 00:12:05,960 --> 00:12:08,560 Speaker 1: don't say anything. Hey do I get a cut of this? Yeah? 260 00:12:08,600 --> 00:12:11,360 Speaker 1: You get, you get, you get two dollars. Okay, because 261 00:12:11,400 --> 00:12:13,480 Speaker 1: I'm just taking out the federal exercise tax, the state 262 00:12:13,559 --> 00:12:17,199 Speaker 1: and exercise tax, the transitory tax, the Internet tax. By 263 00:12:17,200 --> 00:12:19,680 Speaker 1: the way, I ended up all the taxes. You owe 264 00:12:19,679 --> 00:12:24,000 Speaker 1: me three dollars. I just gonna say, you know, we're 265 00:12:24,040 --> 00:12:26,199 Speaker 1: a little bit behind, so but yeah, we're glad to 266 00:12:26,240 --> 00:12:28,320 Speaker 1: have Russell here. Um. You know, if we could coax 267 00:12:28,400 --> 00:12:30,000 Speaker 1: Russell on air, which I don't know if we want 268 00:12:30,000 --> 00:12:32,280 Speaker 1: to do that, but you know, he's the one man 269 00:12:32,320 --> 00:12:35,000 Speaker 1: that knows, he knows where the bodies are buried, and um, 270 00:12:35,000 --> 00:12:37,280 Speaker 1: he could tell all the stories of the great car 271 00:12:37,360 --> 00:12:40,640 Speaker 1: episodes that always seemed to happen. Um. I made him 272 00:12:40,679 --> 00:12:43,040 Speaker 1: turning his keys when he when he approached the studio today, 273 00:12:43,040 --> 00:12:45,160 Speaker 1: and we're both not allowed to drive together for at 274 00:12:45,240 --> 00:12:47,360 Speaker 1: least twenty four hours until he returns back to North 275 00:12:47,360 --> 00:12:50,320 Speaker 1: Carolina because otherwise we can get all kinds of trouble. Um. 276 00:12:50,480 --> 00:12:52,480 Speaker 1: I'm not sure what happens, It just sort of works 277 00:12:52,480 --> 00:12:55,520 Speaker 1: out that way. Listen, while we're on the subject of stories, 278 00:12:55,559 --> 00:12:58,840 Speaker 1: tom Um, I need next weekend off? Um is that? Okay, 279 00:12:58,920 --> 00:13:02,439 Speaker 1: I've got i've's going to the North Pole again. Don't 280 00:13:02,480 --> 00:13:06,880 Speaker 1: tell anybody, but wait, that's what Listen, whenever you come back, 281 00:13:07,520 --> 00:13:09,600 Speaker 1: we have to enlarge the bottom part of the door 282 00:13:09,679 --> 00:13:11,440 Speaker 1: so your belly can get through because of all the 283 00:13:11,480 --> 00:13:14,079 Speaker 1: cookies you eat. It's all the cookies in hot chocolate. Well, listen, 284 00:13:14,160 --> 00:13:16,319 Speaker 1: that's really why Russell's here. I want to point that out. 285 00:13:16,320 --> 00:13:18,520 Speaker 1: You know, Russell and I were hot rotters in a 286 00:13:18,559 --> 00:13:21,199 Speaker 1: in another life, and um, he's really my brother from 287 00:13:21,200 --> 00:13:24,720 Speaker 1: another mother, and and he's actually coming with me. I 288 00:13:24,800 --> 00:13:26,440 Speaker 1: have to tell the truth. He's actually coming with me 289 00:13:26,480 --> 00:13:28,880 Speaker 1: to the North Pole this year because he's gonna help 290 00:13:28,920 --> 00:13:32,240 Speaker 1: me tune up Santa Slaycy Back in the old days, right, 291 00:13:32,280 --> 00:13:35,280 Speaker 1: I was always the you know, the small block, big 292 00:13:35,320 --> 00:13:38,000 Speaker 1: block Chevy guy. But Russell was the tuner with the 293 00:13:38,000 --> 00:13:40,640 Speaker 1: little volkswagons in the Porsche motors and the Webbers. We're 294 00:13:40,640 --> 00:13:42,559 Speaker 1: really gonna help Santa this year. We're gonna get him 295 00:13:42,559 --> 00:13:44,840 Speaker 1: around a lot faster and a lot cleaner. We're gonna 296 00:13:44,840 --> 00:13:47,920 Speaker 1: even multiple carburetion this year so he can get around 297 00:13:47,960 --> 00:13:50,120 Speaker 1: and do everything he's got to do quick. So you're 298 00:13:50,120 --> 00:13:52,439 Speaker 1: putting in extra seat belts, and hope extra seat belts, 299 00:13:52,440 --> 00:13:54,120 Speaker 1: because you know we're gonna put in good We don't 300 00:13:54,160 --> 00:13:56,040 Speaker 1: need to lose stha No, we're not gonna lose Santa. 301 00:13:56,080 --> 00:13:58,839 Speaker 1: And Russell's actually got a special set of headrests that's 302 00:13:58,840 --> 00:14:01,679 Speaker 1: gonna help support Santa neck because and the nick is 303 00:14:01,679 --> 00:14:04,120 Speaker 1: gonna hit the and it won't nobody will get hurt. 304 00:14:04,160 --> 00:14:07,840 Speaker 1: So you know that's what Russell's real purposes here this weekend. 305 00:14:07,840 --> 00:14:09,240 Speaker 1: So we just want to let you know that. But 306 00:14:09,559 --> 00:14:11,040 Speaker 1: I may or may not be here, but I will 307 00:14:11,120 --> 00:14:14,280 Speaker 1: leave you as a present a very fresh, very great 308 00:14:14,440 --> 00:14:17,000 Speaker 1: radio show that I'm gonna do one night this week 309 00:14:17,360 --> 00:14:20,000 Speaker 1: and uh, you know see it, we have to slap 310 00:14:20,080 --> 00:14:21,920 Speaker 1: it before we put it on the air. Well that's okay, 311 00:14:21,920 --> 00:14:23,360 Speaker 1: if you want to do that. You can, but I'll 312 00:14:23,440 --> 00:14:24,760 Speaker 1: just want to let you know if I'm not here 313 00:14:24,800 --> 00:14:27,920 Speaker 1: next week, start without me. Now, is it okay? Well? 314 00:14:28,160 --> 00:14:29,800 Speaker 1: What is it okay? If we open the phone line 315 00:14:29,800 --> 00:14:31,200 Speaker 1: so I can get to work, because that's what I 316 00:14:31,240 --> 00:14:33,400 Speaker 1: want to do. UM let's go over and talk to 317 00:14:33,560 --> 00:14:36,080 Speaker 1: Jerry's back from Washington State. Jerry, welcome back. You're eighty 318 00:14:36,080 --> 00:14:38,280 Speaker 1: six Bronco. Tell us where we are with this vehicle. 319 00:14:38,320 --> 00:14:48,520 Speaker 1: What's the status Jerry? Jerry? Jerry going once? Jerry going twice? Jerry, 320 00:14:48,520 --> 00:14:51,000 Speaker 1: You're gonna be on Santa's naughty list? What happened? So? 321 00:14:51,200 --> 00:14:53,440 Speaker 1: Do we want to try that again? Is Jerry there? No, 322 00:14:53,760 --> 00:14:58,720 Speaker 1: Jerry's not there? Okay, Yeah, Jerry's not there. Let's move on. 323 00:14:59,480 --> 00:15:03,440 Speaker 1: Let's talk about Oh I don't know, let's talk about this. Um. Hey, Ron, 324 00:15:03,480 --> 00:15:05,080 Speaker 1: I'd like to thank you for answering my email back 325 00:15:05,200 --> 00:15:07,040 Speaker 1: at the end of July or beginning of August, more 326 00:15:07,080 --> 00:15:09,520 Speaker 1: of a question from my daughter about what oil gets 327 00:15:09,520 --> 00:15:11,920 Speaker 1: recycled to. You made a seven year old incredibly happy, 328 00:15:12,160 --> 00:15:14,080 Speaker 1: and you think I made her incredibly happy? Then whether 329 00:15:14,120 --> 00:15:16,320 Speaker 1: she sees what Santa brings her? Um that the man 330 00:15:16,360 --> 00:15:18,760 Speaker 1: on the radio answered her questions. My question today is 331 00:15:19,160 --> 00:15:21,280 Speaker 1: what is the correct torque for the rear actual stub 332 00:15:21,280 --> 00:15:25,440 Speaker 1: bolts on Volkswagen Bug. Really, I'll bring Russell in here 333 00:15:25,480 --> 00:15:27,200 Speaker 1: if you want, I can get him to answer the question. 334 00:15:27,360 --> 00:15:28,760 Speaker 1: He probably knows it off the top of his head. 335 00:15:28,760 --> 00:15:30,280 Speaker 1: I changed the Hubb and Wiell bearings in the bolt 336 00:15:30,320 --> 00:15:32,320 Speaker 1: that holds them on there torque to yield. I don't 337 00:15:32,320 --> 00:15:34,360 Speaker 1: have it into the Volkswagon parts counter anymore. The current 338 00:15:34,360 --> 00:15:37,120 Speaker 1: accounting people don't give out advice because of legal ramifications. 339 00:15:37,360 --> 00:15:39,040 Speaker 1: I wonder what happened to cause that. I found all 340 00:15:39,120 --> 00:15:41,760 Speaker 1: kinds of torque suggestions from a hundred thirty three foot pounds, 341 00:15:42,000 --> 00:15:44,000 Speaker 1: then I half turned more to a hundred fifty foot pounds, 342 00:15:44,040 --> 00:15:46,520 Speaker 1: quarter turned backed off. I missed paper shop manual, so 343 00:15:46,600 --> 00:15:48,000 Speaker 1: right now it sits in the driveway and I only 344 00:15:48,040 --> 00:15:51,120 Speaker 1: tightened it to one hundred pounds until I find the 345 00:15:51,120 --> 00:15:54,280 Speaker 1: correct info. Thanks for your help. But you know, my question, Robert, 346 00:15:54,520 --> 00:15:57,600 Speaker 1: is you know are they torque to yield? Torque? Too? 347 00:15:57,680 --> 00:16:00,840 Speaker 1: Year old bolts are one time replacement and you're supposed 348 00:16:00,840 --> 00:16:03,280 Speaker 1: to throw them away. So did you throw them away 349 00:16:03,520 --> 00:16:05,800 Speaker 1: or did you reuse them? So that's the first question 350 00:16:05,800 --> 00:16:08,640 Speaker 1: because if you reuse them, you're gonna skew your readings. 351 00:16:09,080 --> 00:16:11,560 Speaker 1: All right, that's gonna be different because understand, a torque 352 00:16:11,560 --> 00:16:14,960 Speaker 1: to your all bolter designed to stretch, but a torque 353 00:16:14,960 --> 00:16:18,360 Speaker 1: to yield bolt stretches more because of the way it's designed. 354 00:16:18,360 --> 00:16:19,840 Speaker 1: It's a it's a different kind of steel, it's a 355 00:16:19,880 --> 00:16:24,040 Speaker 1: softer steel, and it's it's torque to yield. So you 356 00:16:24,080 --> 00:16:27,920 Speaker 1: know that being said, Rather than give you an exact number, 357 00:16:27,960 --> 00:16:29,280 Speaker 1: I want to know the answer to that question. And 358 00:16:29,280 --> 00:16:31,680 Speaker 1: then I'm gonna send you over to All Data. All right, 359 00:16:31,880 --> 00:16:34,120 Speaker 1: All Data or Mitchell one or the other. All right, 360 00:16:34,400 --> 00:16:36,200 Speaker 1: purchase a thirty five or I think it's I think 361 00:16:36,240 --> 00:16:37,960 Speaker 1: it might even be up to fifty bucks. But fifty 362 00:16:37,960 --> 00:16:41,800 Speaker 1: bucks you'll get manufacturer subscription from either one that will 363 00:16:41,800 --> 00:16:44,000 Speaker 1: allow you to look up information that will give you 364 00:16:44,040 --> 00:16:47,440 Speaker 1: complete access to everything you need for that Volkswagon. And 365 00:16:47,480 --> 00:16:48,920 Speaker 1: I think they've actually made it so you can buy 366 00:16:48,920 --> 00:16:51,960 Speaker 1: a couple of vehicles worth of information per year because 367 00:16:52,080 --> 00:16:55,280 Speaker 1: you can't go scrounging for information like this. If you're 368 00:16:55,320 --> 00:16:58,360 Speaker 1: going to, you know, use this on a regular basis. 369 00:16:58,360 --> 00:17:00,600 Speaker 1: If you're gonna work on cars, there's two things you need, 370 00:17:01,120 --> 00:17:04,000 Speaker 1: you need tools, and you need information and one is 371 00:17:04,040 --> 00:17:06,800 Speaker 1: just as important as the other. So both of those 372 00:17:06,880 --> 00:17:09,840 Speaker 1: numbers actually sound right to me. But a lot of 373 00:17:09,880 --> 00:17:12,760 Speaker 1: it's going to be predicated on dependent upon did you 374 00:17:12,800 --> 00:17:15,360 Speaker 1: replace the axle stubb bolt. Because you didn't, then those 375 00:17:15,400 --> 00:17:18,320 Speaker 1: numbers don't mean anything at all. Chances aren't making them 376 00:17:18,320 --> 00:17:20,800 Speaker 1: tight and just checking them in a couple of weeks 377 00:17:20,800 --> 00:17:22,480 Speaker 1: time to see if they loosen up is fine. But 378 00:17:22,720 --> 00:17:25,480 Speaker 1: I understand, let's do it by the book and you know, 379 00:17:25,560 --> 00:17:28,560 Speaker 1: make it work right. Understand this too. You know, think 380 00:17:28,600 --> 00:17:31,240 Speaker 1: about the number of times things get repaired in this country. 381 00:17:31,359 --> 00:17:36,680 Speaker 1: And you know, with regard to mechanics doing repairs, how 382 00:17:36,680 --> 00:17:38,680 Speaker 1: many times do you think somebody takes an axle stubb 383 00:17:38,720 --> 00:17:41,439 Speaker 1: bolt on a thirteen volkswagon or a two thousand eight 384 00:17:41,480 --> 00:17:45,080 Speaker 1: corvette or something else or anything else and they just 385 00:17:45,160 --> 00:17:47,080 Speaker 1: tighten it the tight and they look at it and 386 00:17:47,119 --> 00:17:48,720 Speaker 1: they go, well, that's a hundred and thirty five foot 387 00:17:48,760 --> 00:17:51,280 Speaker 1: pounds and just boom and leave it there. So, you know, 388 00:17:51,400 --> 00:17:53,840 Speaker 1: sometimes common sense has to prevail and be the rule 389 00:17:53,840 --> 00:17:56,080 Speaker 1: of the day as well. But you know, refer to 390 00:17:56,119 --> 00:17:58,119 Speaker 1: Mitchell or all data. You can find them online, just 391 00:17:58,160 --> 00:18:00,760 Speaker 1: Google search it and find out if you have to 392 00:18:00,760 --> 00:18:03,560 Speaker 1: do torque to yield replacement bolts. If you do, that 393 00:18:03,560 --> 00:18:05,480 Speaker 1: has to be important part of the step, because not 394 00:18:05,520 --> 00:18:08,480 Speaker 1: doing that and trying to torque it it's like doing 395 00:18:08,520 --> 00:18:11,000 Speaker 1: the wrong torque speck altogether. So if you need more, 396 00:18:11,040 --> 00:18:14,000 Speaker 1: give me a quality five five five zero. The car 397 00:18:14,080 --> 00:18:33,320 Speaker 1: Doctor is coming back right after this dash incrude us. 398 00:18:33,400 --> 00:18:37,679 Speaker 1: Now in my rusty shad role down the road, I 399 00:18:37,800 --> 00:18:42,640 Speaker 1: go sliding all the way. I need new piston rings. 400 00:18:43,040 --> 00:18:45,439 Speaker 1: I need some new snow tire. Wait, I want to 401 00:18:45,440 --> 00:18:47,320 Speaker 1: hear the rest of the tom to get her buy 402 00:18:47,400 --> 00:18:54,840 Speaker 1: a piece chicken wire, rust and snow heaters broke. You 403 00:18:54,880 --> 00:18:58,240 Speaker 1: know there's only one person more annoying than that, and 404 00:18:58,400 --> 00:19:00,280 Speaker 1: well we won't mention her name, Tom though what I'm 405 00:19:00,320 --> 00:19:03,640 Speaker 1: talking about um when she sings Christmas Carol's I know, Tom, 406 00:19:03,680 --> 00:19:06,320 Speaker 1: she's your favorite, right, No, I can see by his 407 00:19:06,359 --> 00:19:10,040 Speaker 1: head shake, So not at all, No, not at all. 408 00:19:10,119 --> 00:19:13,000 Speaker 1: I know it's sad. Let's let's go over to Joe. 409 00:19:13,080 --> 00:19:15,760 Speaker 1: Iowa questions about anti free and synthetic oils. Joe, Welcome 410 00:19:15,800 --> 00:19:18,960 Speaker 1: to the car Doctor, sir, How can I help? I 411 00:19:19,000 --> 00:19:22,280 Speaker 1: had a couple of questions for you. Um, well, on 412 00:19:22,280 --> 00:19:26,359 Speaker 1: one is like these little you know, bold type with 413 00:19:26,480 --> 00:19:30,440 Speaker 1: the inter free testers with the balls. So I've used 414 00:19:30,480 --> 00:19:33,280 Speaker 1: them in the past, but my kids and grandkid, he 415 00:19:33,280 --> 00:19:36,439 Speaker 1: said he would test the antifrees. We had one. It 416 00:19:36,480 --> 00:19:39,000 Speaker 1: didn't test down as low as I wanted to. We 417 00:19:39,320 --> 00:19:41,960 Speaker 1: dumped some of the antifrees out of the radiator and 418 00:19:42,359 --> 00:19:45,440 Speaker 1: added some straight antifrees to it hopefully bring it down. 419 00:19:46,040 --> 00:19:49,200 Speaker 1: And he tested it later on and he said, well, 420 00:19:49,560 --> 00:19:52,120 Speaker 1: I got three balls floating, but two are just kind 421 00:19:52,119 --> 00:19:54,080 Speaker 1: of up in the air and they're not going up 422 00:19:54,160 --> 00:19:57,240 Speaker 1: or down. And I know I've seen it before where 423 00:19:57,280 --> 00:20:00,119 Speaker 1: they go really really slow up, but they vent we 424 00:20:00,240 --> 00:20:04,159 Speaker 1: go up. Um, just wonder about you know, what you 425 00:20:04,200 --> 00:20:07,199 Speaker 1: guys use and what you think of something that just 426 00:20:07,280 --> 00:20:09,199 Speaker 1: like ego balls is just don't want to go up 427 00:20:09,320 --> 00:20:12,679 Speaker 1: or something. We don't use the ball style tester. We 428 00:20:12,800 --> 00:20:15,480 Speaker 1: actually use it. We actually use something we refer to 429 00:20:15,520 --> 00:20:18,560 Speaker 1: it as dip strips, uh you know which is which 430 00:20:18,640 --> 00:20:22,600 Speaker 1: is a chemically treated um piece of paper. It's got 431 00:20:22,600 --> 00:20:25,520 Speaker 1: these little tabs on it and you know it will 432 00:20:25,520 --> 00:20:28,520 Speaker 1: show us freeze point protection. They actually change color based 433 00:20:28,560 --> 00:20:32,520 Speaker 1: on quantity or quality of coolant and the other reason 434 00:20:32,600 --> 00:20:35,159 Speaker 1: we don't use the ball style tester is that just 435 00:20:35,359 --> 00:20:39,080 Speaker 1: will show you freeze point protection, all right, That will 436 00:20:39,119 --> 00:20:42,320 Speaker 1: not show that will not show you level of acidity 437 00:20:42,359 --> 00:20:45,720 Speaker 1: of the cooling, because all coolant goes bad coolant. I 438 00:20:45,760 --> 00:20:48,800 Speaker 1: always explain it. It's it's kind of like apple cider vinegar, right, 439 00:20:48,800 --> 00:20:52,119 Speaker 1: everything turned sour after a while, and coolant is no different. 440 00:20:52,160 --> 00:20:55,479 Speaker 1: As it starts to break down, it will go well. 441 00:20:55,520 --> 00:20:57,960 Speaker 1: For sake of our conversation here, it's it's it's it's 442 00:20:58,040 --> 00:20:59,879 Speaker 1: it's an exaggeration, but it will go to a n 443 00:21:00,040 --> 00:21:02,359 Speaker 1: group base where it gets it gets a little sharper 444 00:21:02,359 --> 00:21:05,240 Speaker 1: and a little more acidic, and it will start to 445 00:21:05,400 --> 00:21:09,000 Speaker 1: rot the cooling system components, which is everything water pump, 446 00:21:09,080 --> 00:21:11,879 Speaker 1: inside of the cylinder heads, the block, the gaskets and 447 00:21:11,920 --> 00:21:14,120 Speaker 1: so on. It will rot them from the inside out. 448 00:21:14,840 --> 00:21:17,720 Speaker 1: So you know, we change, we change coolant on a 449 00:21:17,800 --> 00:21:21,360 Speaker 1: regular basis. Whatever cooling we're talking about, two year, five year, 450 00:21:21,440 --> 00:21:23,960 Speaker 1: ten year, et cetera. Although I don't think there really 451 00:21:24,000 --> 00:21:25,879 Speaker 1: is a ten year cooling. That's a whole another story, 452 00:21:26,280 --> 00:21:29,520 Speaker 1: not just for you know, taking care of freeze point protection, 453 00:21:29,600 --> 00:21:32,399 Speaker 1: but we're more concerned because of a city in if 454 00:21:32,400 --> 00:21:34,200 Speaker 1: you don't use it what I call a dip strip, 455 00:21:35,119 --> 00:21:37,040 Speaker 1: you won't catch that. You'll just know, hey, it's good 456 00:21:37,080 --> 00:21:40,119 Speaker 1: to thirty five below, but it's got it's got a 457 00:21:40,200 --> 00:21:42,879 Speaker 1: high acidic rate, and it's starting throughout the cooling system. 458 00:21:42,880 --> 00:21:45,040 Speaker 1: And that's what you're missing by not doing it that way. 459 00:21:47,040 --> 00:21:48,800 Speaker 1: I'll have to check in and getting some of those. 460 00:21:48,840 --> 00:21:53,040 Speaker 1: And yeah, available in the auto parts store. So okay. 461 00:21:53,400 --> 00:21:56,320 Speaker 1: And then another question, Actually, I had a couple on 462 00:21:56,440 --> 00:22:01,400 Speaker 1: synthetic oils. So a new vehicle I've heard and I've 463 00:22:01,440 --> 00:22:03,960 Speaker 1: never researched it that I've heard, Well, you don't want 464 00:22:03,960 --> 00:22:06,399 Speaker 1: to use a synthetic wall in the new engine because 465 00:22:06,440 --> 00:22:09,800 Speaker 1: it's lubricates too well. And that'sn't really let a break 466 00:22:09,840 --> 00:22:13,280 Speaker 1: in that that question I had. And then I had 467 00:22:13,280 --> 00:22:16,399 Speaker 1: a question too. Once you start using synthetic oils, you 468 00:22:16,440 --> 00:22:20,040 Speaker 1: shouldn't drop back and go backwards to a straight petroleum 469 00:22:20,080 --> 00:22:23,120 Speaker 1: grade oil. And I just was kind of curious, Yeah, 470 00:22:23,160 --> 00:22:26,560 Speaker 1: we're you hearing these stories from Joe. I don't know, 471 00:22:26,600 --> 00:22:30,600 Speaker 1: I've just heard it from people, you know. Um, I 472 00:22:30,640 --> 00:22:33,040 Speaker 1: mean it's been years I've kind of heard I've kind 473 00:22:33,040 --> 00:22:35,920 Speaker 1: of heard this years ago, and I just thinking of 474 00:22:36,000 --> 00:22:38,240 Speaker 1: something to ask you, and I was curious about you 475 00:22:38,280 --> 00:22:40,680 Speaker 1: know what you have to say about that. So years 476 00:22:40,760 --> 00:22:43,760 Speaker 1: and years now, we're talking probably thirty five years ago 477 00:22:44,160 --> 00:22:47,359 Speaker 1: when synthetics first gained popularity. Because synthetics have been around 478 00:22:47,359 --> 00:22:50,480 Speaker 1: a very long time, all right, you know, there was 479 00:22:50,600 --> 00:22:55,160 Speaker 1: conversation that, yeah, you couldn't convert from a conventional oil 480 00:22:55,200 --> 00:22:57,399 Speaker 1: to a synthetic oil. The engine oil would leak, the 481 00:22:57,400 --> 00:23:01,600 Speaker 1: engine would burn oil, and all sorts of commuting statements. Um. 482 00:23:01,760 --> 00:23:04,560 Speaker 1: Yet certain cases, in certain cases, some of the older 483 00:23:04,600 --> 00:23:07,280 Speaker 1: engines had cork valve cover gaskets. Cork didn't hold up 484 00:23:07,320 --> 00:23:09,360 Speaker 1: well with the synthetic. It didn't work well. That's why 485 00:23:09,400 --> 00:23:11,080 Speaker 1: you see, you know, when you look back at the 486 00:23:11,119 --> 00:23:13,920 Speaker 1: history of certain engines and certain manufacturers, you'll see they 487 00:23:14,000 --> 00:23:17,000 Speaker 1: changed the style of sealing material. They went from cork 488 00:23:17,080 --> 00:23:19,720 Speaker 1: to a different style rubber, to some of the other 489 00:23:19,720 --> 00:23:22,919 Speaker 1: components that they've got sealing the engines now. But in 490 00:23:22,960 --> 00:23:25,840 Speaker 1: no way shape, in no way, shape or form, oil leaks, 491 00:23:26,440 --> 00:23:29,240 Speaker 1: you know, b b barred, all right, in no way 492 00:23:29,240 --> 00:23:32,480 Speaker 1: shape or former. You're gonna hurt a conventional oil engine 493 00:23:32,520 --> 00:23:35,760 Speaker 1: running it on synthetic. I've never seen it, all right, 494 00:23:35,840 --> 00:23:39,360 Speaker 1: I've never seen substantiative proof. I've heard the same rumors too. 495 00:23:39,960 --> 00:23:41,440 Speaker 1: You know, you'll sit there and you talk to people 496 00:23:41,480 --> 00:23:45,880 Speaker 1: who have no no technical basis for their conversation, and 497 00:23:46,400 --> 00:23:49,199 Speaker 1: you know it's wrong. All right, No, you can you 498 00:23:49,240 --> 00:23:52,040 Speaker 1: can take something. You know, we're talking about what an 499 00:23:52,080 --> 00:23:54,600 Speaker 1: engine built in the last ten years, Joe, for the 500 00:23:54,600 --> 00:23:57,320 Speaker 1: take of this conversation, for fifteen years? You know, are 501 00:23:57,320 --> 00:24:00,119 Speaker 1: we talking about four? You know? What do we are 502 00:24:00,160 --> 00:24:02,960 Speaker 1: we trying to put oil in for the sake of 503 00:24:02,960 --> 00:24:06,960 Speaker 1: this conversation. I got an old Leading nine vehicle, which 504 00:24:07,040 --> 00:24:11,520 Speaker 1: is my old one, oldest one, and I think I 505 00:24:11,560 --> 00:24:14,080 Speaker 1: got a patroleum grade in it. Now, I mean, I'm sorry, 506 00:24:14,119 --> 00:24:17,040 Speaker 1: it's it's synthetic. But I was thinking I got I 507 00:24:17,119 --> 00:24:21,640 Speaker 1: got several jugs of just patrollingum grade oil left over. Right, Well, 508 00:24:21,640 --> 00:24:22,919 Speaker 1: what am I going to do with this stuff? You 509 00:24:22,920 --> 00:24:29,439 Speaker 1: know how running synthetics? How old is the oil? Um? Well, 510 00:24:29,480 --> 00:24:32,240 Speaker 1: it's probably a few years old. What's what's a few 511 00:24:32,320 --> 00:24:36,680 Speaker 1: years to three? Oh? I bet it's five. Bet I 512 00:24:36,720 --> 00:24:39,960 Speaker 1: went down it's four or five years old, recycle it, 513 00:24:40,040 --> 00:24:43,639 Speaker 1: get rid of it. And yeah, if we're gonna we're 514 00:24:43,640 --> 00:24:46,760 Speaker 1: gonna have this conversation. Let's keep it real. They'll tell you, 515 00:24:46,880 --> 00:24:48,600 Speaker 1: and if you talk to any of the oil companies, 516 00:24:48,640 --> 00:24:52,119 Speaker 1: they'll tell you that oil falls out of suspension. Particulate 517 00:24:52,240 --> 00:24:55,360 Speaker 1: and additive packages fall out of suspension as fluid sit 518 00:24:55,440 --> 00:24:58,399 Speaker 1: on a shelf. They tell us in various publications that 519 00:24:58,440 --> 00:25:01,960 Speaker 1: oil has a shelf life of eighteen months to two years. 520 00:25:02,000 --> 00:25:05,720 Speaker 1: So five year old oil, you know, the last time 521 00:25:05,760 --> 00:25:08,800 Speaker 1: I looked. And it makes sense if you think about it, right, 522 00:25:09,040 --> 00:25:11,440 Speaker 1: you know, things fall out of things fall out of suspension, 523 00:25:11,480 --> 00:25:13,080 Speaker 1: Things fall I could you take them to a paint 524 00:25:13,080 --> 00:25:15,440 Speaker 1: store and mix them up again? I don't know is 525 00:25:15,480 --> 00:25:17,240 Speaker 1: it worth the risk? You know? What are we what 526 00:25:17,280 --> 00:25:20,640 Speaker 1: are we trying to accomplish? Uh? You know, I've I've 527 00:25:20,680 --> 00:25:23,680 Speaker 1: had I've had formal meetings with a lot of oil 528 00:25:23,720 --> 00:25:26,399 Speaker 1: companies where I sit with the engineers and I listened 529 00:25:26,440 --> 00:25:28,880 Speaker 1: to the content, and I've you know, we've gone out 530 00:25:28,920 --> 00:25:33,119 Speaker 1: for lunch or dinner and had very informal back room conversations. 531 00:25:33,320 --> 00:25:36,840 Speaker 1: And the consistency has always been there that as as 532 00:25:37,000 --> 00:25:41,680 Speaker 1: any oil sits on a shelf, the way it's construed, 533 00:25:41,720 --> 00:25:45,040 Speaker 1: the way it's constructed, the editives and so forth tend 534 00:25:45,119 --> 00:25:51,119 Speaker 1: to separate and they're not as effective. So you know it, 535 00:25:51,359 --> 00:25:54,800 Speaker 1: it begs the question. Uh you know, that's why I'll buy. 536 00:25:54,960 --> 00:25:56,760 Speaker 1: I buy a case of oil a year for the 537 00:25:56,760 --> 00:26:00,119 Speaker 1: hot rod, and I changed the oil to begin end 538 00:26:00,119 --> 00:26:01,720 Speaker 1: of the season. I changed the oil the end of 539 00:26:01,760 --> 00:26:04,400 Speaker 1: the season. You know, I'll run a little bit over 540 00:26:04,440 --> 00:26:07,280 Speaker 1: the winter, which is really hard on the oil because 541 00:26:07,280 --> 00:26:09,200 Speaker 1: it will either sit in the garage and idle for 542 00:26:09,359 --> 00:26:11,320 Speaker 1: twenty minutes, or I'll take it out on the roads 543 00:26:11,359 --> 00:26:13,640 Speaker 1: after the salt is all gone, you know that kind 544 00:26:13,680 --> 00:26:15,160 Speaker 1: of thing, and then I change it again. But I'll 545 00:26:15,160 --> 00:26:17,520 Speaker 1: buy a case a case of twelve at a time, 546 00:26:18,160 --> 00:26:21,840 Speaker 1: and I won't stock up on it in great abundance. Uh, 547 00:26:21,880 --> 00:26:26,359 Speaker 1: you know, it's an issue. Yeah, yes, yeah, I I 548 00:26:26,440 --> 00:26:29,800 Speaker 1: never I guess I know, you know, the shelf life 549 00:26:29,880 --> 00:26:33,240 Speaker 1: would would be that short. But I understand what you're saying. Yeah, 550 00:26:33,240 --> 00:26:36,720 Speaker 1: I understand what you're saying. You know, now I've I've asked, hey, 551 00:26:36,760 --> 00:26:38,280 Speaker 1: can I take it to a paint store and shake 552 00:26:38,320 --> 00:26:39,800 Speaker 1: it up? Can I put it on a paint shaker? 553 00:26:40,840 --> 00:26:42,359 Speaker 1: You know, I kind of get that look and that 554 00:26:43,000 --> 00:26:44,920 Speaker 1: uh you know, could you get away with it? Could 555 00:26:44,920 --> 00:26:47,080 Speaker 1: you pour that five year old or older oil in 556 00:26:47,119 --> 00:26:49,720 Speaker 1: the engine, and would it last, would it work? Yeah? Probably, 557 00:26:50,040 --> 00:26:51,879 Speaker 1: Would it do any kind of damage? I don't know. 558 00:26:52,400 --> 00:26:54,119 Speaker 1: You know, if it does, if it does two percent, 559 00:26:54,200 --> 00:26:56,040 Speaker 1: if it allows two percent more damage than what it 560 00:26:56,040 --> 00:26:58,720 Speaker 1: would have done. It's not something you're gonna notice right away, 561 00:26:58,760 --> 00:27:00,240 Speaker 1: but it's sort of the beginning of the end. It's 562 00:27:00,280 --> 00:27:02,720 Speaker 1: kind of like if you're if you're dead lifting weights 563 00:27:02,720 --> 00:27:05,600 Speaker 1: at the gym and you you're deadlift pounds more than 564 00:27:05,600 --> 00:27:07,080 Speaker 1: you normally do. When you get it up and you 565 00:27:07,119 --> 00:27:09,159 Speaker 1: hold it up and you drop it, yeah you did it. 566 00:27:09,200 --> 00:27:11,119 Speaker 1: You know your shoulders are a little sore. Do that 567 00:27:11,160 --> 00:27:14,400 Speaker 1: every day, abuse your body a little bit every day. 568 00:27:14,680 --> 00:27:16,639 Speaker 1: In time, it catches up to you, and before you know, 569 00:27:16,760 --> 00:27:20,720 Speaker 1: you need shoulder surgery. So you know, you know, it's 570 00:27:20,800 --> 00:27:24,720 Speaker 1: it's everything in moderation, all right. So I would I 571 00:27:24,720 --> 00:27:28,040 Speaker 1: would call the manufacturer of whosever oil it is and say, 572 00:27:28,080 --> 00:27:30,520 Speaker 1: I've got you know, five quarts of whatever it is 573 00:27:30,520 --> 00:27:33,040 Speaker 1: sitting in my garage the past five six years. Is 574 00:27:33,119 --> 00:27:37,080 Speaker 1: it safe to use? I would ask them, See what 575 00:27:37,119 --> 00:27:41,440 Speaker 1: you say, okay, all right? Yeah, did you have another question, Joe? 576 00:27:41,520 --> 00:27:45,280 Speaker 1: If you do? If you do, do you have another question? Well, 577 00:27:45,320 --> 00:27:47,240 Speaker 1: I could ask you one more. We'll tell you what. 578 00:27:47,680 --> 00:27:49,520 Speaker 1: That's great, but just you know what, sit tight, let 579 00:27:49,520 --> 00:27:50,879 Speaker 1: me pull over and take this poise and when I 580 00:27:50,920 --> 00:27:54,880 Speaker 1: come back, we'll take care of that for you. Zero 581 00:27:54,920 --> 00:27:56,520 Speaker 1: the card offer will be back right after this. Don't 582 00:27:56,520 --> 00:28:06,359 Speaker 1: go away. You better watch out. You're better not try. 583 00:28:07,160 --> 00:28:13,800 Speaker 1: You're better not. I'm telling you what Sas is coming. 584 00:28:16,080 --> 00:28:18,520 Speaker 1: Lolcom back Ron and Indians coming to town too, and 585 00:28:18,560 --> 00:28:20,679 Speaker 1: he's here. Back to Joe and Iowa, Joe, you had 586 00:28:20,680 --> 00:28:27,480 Speaker 1: one more question. Yeah, so, um got a Siman has 587 00:28:27,520 --> 00:28:31,680 Speaker 1: a Chevy Malibu. It's got a one point five five 588 00:28:31,760 --> 00:28:35,520 Speaker 1: with a turbo UM. I see, I see that though 589 00:28:35,680 --> 00:28:39,400 Speaker 1: that engine now is taken on the oil capits is 590 00:28:39,520 --> 00:28:45,240 Speaker 1: zero twenty viscosty. So I'm I knew Ford was doing 591 00:28:45,240 --> 00:28:47,080 Speaker 1: it for some time. I really haven't kept up with 592 00:28:47,120 --> 00:28:49,000 Speaker 1: a new a lot of the new vehicles, but I 593 00:28:49,040 --> 00:28:52,000 Speaker 1: was really surprised when I've seen that zero twenty you know, 594 00:28:52,080 --> 00:28:56,520 Speaker 1: viscosty on that on that oil. I mean, I'm thinking, 595 00:28:56,520 --> 00:28:58,440 Speaker 1: how I mean I know that, you know I've heard 596 00:28:58,480 --> 00:29:01,000 Speaker 1: in the past while they're making the engines, Tyler Tolerances 597 00:29:01,040 --> 00:29:04,400 Speaker 1: and so forth. But I think there's there's got to 598 00:29:04,440 --> 00:29:06,840 Speaker 1: be the few. The only thing I can figure out 599 00:29:06,880 --> 00:29:10,760 Speaker 1: they're doing it too for a fuel economy, whether they 600 00:29:10,760 --> 00:29:13,680 Speaker 1: can only make the engine so tight before they start 601 00:29:13,760 --> 00:29:16,280 Speaker 1: season up. Well, I'll make it. I'll make it one 602 00:29:16,320 --> 00:29:17,960 Speaker 1: better on you. Have you opened the cap? Have you 603 00:29:18,000 --> 00:29:20,680 Speaker 1: opened the hood of a late model Toyota and look 604 00:29:20,680 --> 00:29:22,280 Speaker 1: at the oil fill cap on one of those? What 605 00:29:22,400 --> 00:29:25,440 Speaker 1: do you see zero sixteen as an oil of viscosity requirement? 606 00:29:26,560 --> 00:29:29,880 Speaker 1: What do you what you heard that? Yeah? And that 607 00:29:30,080 --> 00:29:32,840 Speaker 1: just sound real. I just it just sound real. I 608 00:29:32,880 --> 00:29:34,880 Speaker 1: just I don't quite get it. I mean, they're just 609 00:29:35,000 --> 00:29:37,600 Speaker 1: making a finner and thinner and thinner that you know, 610 00:29:37,640 --> 00:29:40,600 Speaker 1: they're running these engines on, right, But what they're also 611 00:29:40,680 --> 00:29:44,520 Speaker 1: doing is they're also changing around the additive packages. You know, 612 00:29:44,600 --> 00:29:47,800 Speaker 1: they'll they'll you know, and keep this in mind, all right. 613 00:29:48,240 --> 00:29:52,120 Speaker 1: You know, lubrication is probably number three or four on 614 00:29:52,200 --> 00:29:55,760 Speaker 1: the level of importance or product requirement or description of 615 00:29:55,800 --> 00:29:58,800 Speaker 1: what oil actually does nowadays. All right, it says so 616 00:29:58,880 --> 00:30:03,240 Speaker 1: much more with very valve timing, with start stop technology, 617 00:30:03,280 --> 00:30:05,360 Speaker 1: with the other stresses and loads that are placed on 618 00:30:05,440 --> 00:30:08,560 Speaker 1: engines today. Lubrication it's there, it's it's part of it. 619 00:30:09,080 --> 00:30:11,880 Speaker 1: But that zero twenty is a is a pretty close 620 00:30:11,920 --> 00:30:15,880 Speaker 1: calculation based on what they believe, uh, the the operating 621 00:30:15,880 --> 00:30:19,200 Speaker 1: conditions that that engine is gonna work under. So, you know, 622 00:30:19,480 --> 00:30:22,960 Speaker 1: if you're thinking of changing or modifying it, I've seen 623 00:30:23,000 --> 00:30:24,680 Speaker 1: a lot of cases were so had I don't want 624 00:30:24,680 --> 00:30:27,200 Speaker 1: to run zero twenty. My dad never ran zero twenty. 625 00:30:27,320 --> 00:30:29,640 Speaker 1: Don't be one of those. Don't be one of those 626 00:30:29,680 --> 00:30:32,000 Speaker 1: by any by any stretch, Joe. You know what, except 627 00:30:32,080 --> 00:30:35,240 Speaker 1: except the technology, uh, you know, look at it from 628 00:30:35,360 --> 00:30:37,479 Speaker 1: they they know something that designed it to meet a 629 00:30:37,480 --> 00:30:41,920 Speaker 1: certain spec you know, it's it's not that we see 630 00:30:42,000 --> 00:30:45,440 Speaker 1: or hear of engines failing on a widespread basis. Think 631 00:30:45,480 --> 00:30:47,840 Speaker 1: of how many millions of cars are out there right 632 00:30:47,880 --> 00:30:52,160 Speaker 1: now running zero twenty oil and and how many engines 633 00:30:52,160 --> 00:30:56,479 Speaker 1: do you hear they're failing? None? Not for that, not 634 00:30:56,600 --> 00:30:59,840 Speaker 1: because you know, the viscosity was too thin, all right. 635 00:31:00,480 --> 00:31:03,520 Speaker 1: So they designed, they designed the modern day engine to 636 00:31:03,560 --> 00:31:08,840 Speaker 1: meet specific requirements. And whether it's the manager, the you know, 637 00:31:08,920 --> 00:31:11,160 Speaker 1: the service tech or whoever it is, it's it's driving 638 00:31:11,160 --> 00:31:13,840 Speaker 1: it or working on it. Um, everybody's got to kind 639 00:31:13,840 --> 00:31:16,120 Speaker 1: of follow the rules and and and pay attention to that. 640 00:31:16,640 --> 00:31:20,120 Speaker 1: So you know it's it's it's in your best interest. 641 00:31:20,360 --> 00:31:25,360 Speaker 1: Is that Malibu a start stop vehicle? It is? So 642 00:31:26,000 --> 00:31:29,360 Speaker 1: think about think about this all right. They've figured out 643 00:31:29,360 --> 00:31:32,000 Speaker 1: a way to make that oil thin enough so that 644 00:31:32,040 --> 00:31:34,960 Speaker 1: in all kinds of operating environments, whether it be hot 645 00:31:35,000 --> 00:31:37,960 Speaker 1: in July or cold in January, so that when it 646 00:31:38,080 --> 00:31:41,200 Speaker 1: shuts off, you take your foot off the break at 647 00:31:41,480 --> 00:31:45,320 Speaker 1: the stoplight before your foot hits the gas bang that 648 00:31:45,360 --> 00:31:48,640 Speaker 1: car is running. Think of how thin that oil has 649 00:31:48,680 --> 00:31:51,560 Speaker 1: to be to allow for proper rpm. You know how 650 00:31:51,600 --> 00:31:55,560 Speaker 1: fast it spends. If a normal engine cranks at three pm. 651 00:31:56,360 --> 00:32:00,320 Speaker 1: My understanding is that the the stop start via goals 652 00:32:00,360 --> 00:32:04,920 Speaker 1: crank over anywhere from eleven tom because it's bang, it's 653 00:32:05,000 --> 00:32:09,200 Speaker 1: got to be that fast. It's just instant acceleration. Uh 654 00:32:09,360 --> 00:32:11,320 Speaker 1: you put you put too thick of an oil in there, 655 00:32:11,400 --> 00:32:13,240 Speaker 1: and you could create a problem where the engine may 656 00:32:13,240 --> 00:32:16,040 Speaker 1: not start is fast and start to set trouble cults 657 00:32:16,040 --> 00:32:19,840 Speaker 1: for various conditions that it has going on. So, UM, 658 00:32:19,880 --> 00:32:23,560 Speaker 1: I wonder how fast those when you start that engine 659 00:32:24,000 --> 00:32:28,720 Speaker 1: from a cold start with rpm, would that thing start at? Uh? 660 00:32:29,000 --> 00:32:31,560 Speaker 1: Fair point? But you know what, they've got it figured out, 661 00:32:31,640 --> 00:32:33,640 Speaker 1: and that's why I say, don't over analyze what the 662 00:32:33,640 --> 00:32:36,240 Speaker 1: engineers have done. You know, they've they've figured out that 663 00:32:36,280 --> 00:32:39,120 Speaker 1: the oil needs to be this, and it's working, and 664 00:32:39,200 --> 00:32:41,560 Speaker 1: it's just that important one thing I will say, because 665 00:32:41,560 --> 00:32:44,000 Speaker 1: it is turbocharged, you want to make sure you change 666 00:32:44,000 --> 00:32:45,880 Speaker 1: it on a regular basis. If you want to read 667 00:32:45,880 --> 00:32:49,520 Speaker 1: more about oil synthetics, you know how they're designed and 668 00:32:49,600 --> 00:32:52,240 Speaker 1: what what makes them unique and special, get out to 669 00:32:52,360 --> 00:32:54,800 Speaker 1: Royal Purple dot com. Royal Purple dot com does a 670 00:32:54,800 --> 00:32:57,880 Speaker 1: great job. They're a Texas based company. They are they 671 00:32:58,080 --> 00:32:59,920 Speaker 1: have been around a very long time, and they design 672 00:33:00,080 --> 00:33:04,280 Speaker 1: some very great specific oils as well as conventional everyday oils. 673 00:33:04,520 --> 00:33:06,960 Speaker 1: And it's a very good read Royal Purple dot com. 674 00:33:07,000 --> 00:33:09,160 Speaker 1: I think you'll find some great information there. I'm runing 675 00:33:09,200 --> 00:33:11,280 Speaker 1: any in the car doctor, I'll be back right after this. 676 00:33:23,720 --> 00:33:35,720 Speaker 1: Look at Frosty, go rost Welcome back in the car doctor. 677 00:33:35,800 --> 00:33:38,040 Speaker 1: You know Tom, it's it's I can tell we're a 678 00:33:38,080 --> 00:33:41,160 Speaker 1: week out from Christmas. It's uh, it's these Christmas carols. 679 00:33:41,160 --> 00:33:43,280 Speaker 1: They're killing me. We have to but it's good. It's right. 680 00:33:43,360 --> 00:33:47,200 Speaker 1: Holiday music. They should kill you. You You need to get 681 00:33:47,200 --> 00:33:49,120 Speaker 1: in the spirit. Right. Well, I'm just I am in 682 00:33:49,160 --> 00:33:51,160 Speaker 1: the spirit Tom. I'm just I'm tired. You only do 683 00:33:51,200 --> 00:33:52,640 Speaker 1: his fixed cars, and now I have to go or 684 00:33:52,640 --> 00:33:55,400 Speaker 1: I can't tell you. I can't tell you where I'm going. Um, 685 00:33:55,480 --> 00:33:57,240 Speaker 1: by the way, I know where you're going. No, I can't. 686 00:33:57,280 --> 00:33:59,240 Speaker 1: Listeners don't know, but I know I can't tell you 687 00:33:59,280 --> 00:34:00,680 Speaker 1: where I'm going. By the I have to stop at 688 00:34:00,680 --> 00:34:03,360 Speaker 1: the supermarket on the way out of studio today because 689 00:34:03,400 --> 00:34:05,640 Speaker 1: I've got Yeah, I gotta get some more hot chocolate, 690 00:34:05,680 --> 00:34:09,480 Speaker 1: and we need some s'mores and uh, I need some marshmallows. 691 00:34:09,520 --> 00:34:11,600 Speaker 1: I'm not sure why I get candy canes every time 692 00:34:11,600 --> 00:34:14,080 Speaker 1: I take this trip. They're always asking for candy canes. 693 00:34:14,120 --> 00:34:17,200 Speaker 1: I don't get it. Um, It's it's like they're just 694 00:34:17,320 --> 00:34:20,080 Speaker 1: kids that they just want this sugar. So did you 695 00:34:20,120 --> 00:34:23,680 Speaker 1: see the recent story where hurts claim that it's rental 696 00:34:23,800 --> 00:34:27,279 Speaker 1: Tesla models will stop working at nine per charge? So 697 00:34:27,360 --> 00:34:30,080 Speaker 1: a YouTuber went out. Uh. The story goes on to say, 698 00:34:30,080 --> 00:34:33,280 Speaker 1: it's this is from inside evs um and they actually 699 00:34:33,320 --> 00:34:36,359 Speaker 1: test drove a Tesla down to the five percent mark, 700 00:34:36,440 --> 00:34:38,360 Speaker 1: parked it during the night, and the next day he 701 00:34:38,400 --> 00:34:40,680 Speaker 1: set off for a supercharging station with just two percent 702 00:34:40,760 --> 00:34:42,800 Speaker 1: left in the battery and slid in to get a 703 00:34:42,960 --> 00:34:45,480 Speaker 1: charge starting at a one percent state of charge. So 704 00:34:45,520 --> 00:34:48,239 Speaker 1: it actually works. It actually worked quite well. So maybe 705 00:34:48,280 --> 00:34:50,719 Speaker 1: there's hope in the future somewhere or just uh. I 706 00:34:50,760 --> 00:34:53,360 Speaker 1: want to point out a positive side of the EV market. 707 00:34:53,440 --> 00:34:55,200 Speaker 1: I wonder if anybody will give me credit for that. 708 00:34:55,360 --> 00:34:57,560 Speaker 1: I doubt it until the next time I'm running any 709 00:34:57,600 --> 00:35:00,880 Speaker 1: in the car doctor reminding you good mechanics aren't expensive, 710 00:35:01,000 --> 00:35:16,680 Speaker 1: They're priceless. See you. She