WEBVTT - Jeremy can't find his package! His conversation with customer service didn't help

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<v Speaker 1>It's another Jubile phone frame day mornings on the twenties. Hello, Yeah, Hi,

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<v Speaker 1>this is Tarboro. I'm calling from I was looking for

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<v Speaker 1>our customer named Jeremy's something about a package. There was

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<v Speaker 1>a complaint or something like that. So I'm calling back. Yeah, Yeah,

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<v Speaker 1>this is Jeremy. Yeah. What is it? Yeah? Like, I mean,

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<v Speaker 1>you can get to it if you want. You can

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<v Speaker 1>tell me what the problem is. That's why I'm calling

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<v Speaker 1>you back. Like you have called and emailed the company

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<v Speaker 1>about something, and so like I'm calling you back I have. Yeah,

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<v Speaker 1>So what's the.

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<v Speaker 2>Two than I have. I've been calling you guys trying

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<v Speaker 2>to figure out where my package is. It has been

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<v Speaker 2>about a week and a half now that it said

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<v Speaker 2>it was supposed to be delivered. I don't know why,

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<v Speaker 2>but that's why I'm trying to rectify this.

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<v Speaker 1>So did you like look for it or did you

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<v Speaker 1>just like kind of stand where you thought it would

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<v Speaker 1>be and then like look around and then you're like

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<v Speaker 1>it didn't get here.

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<v Speaker 2>Of course I've looked for it. This is not my

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<v Speaker 2>first rodeo. I've gone through all the proper channels. I

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<v Speaker 2>contacted the delivery service, I've contacted the website. I've tracking information.

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<v Speaker 1>Did you like move any like physical objects that could

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<v Speaker 1>be in the place of where it was? Or we

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<v Speaker 1>were just like expecting the package to like announce itself, do.

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<v Speaker 2>You think I of course, okay, I don't know who

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<v Speaker 2>you think you are, but I'm saying, why you're being

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<v Speaker 2>so busy with me? You need to tell me where

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<v Speaker 2>this package is.

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<v Speaker 1>Yeah, it's been delivered, and I think it's.

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<v Speaker 2>That I'm telling you it hasn't I told you so

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<v Speaker 2>many times been delivered?

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<v Speaker 1>Yeah, okay, so but it says here that it's been delivered.

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<v Speaker 2>So okay, Look, I don't think you understand what the

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<v Speaker 2>I'm saying to you. I've looked for minutes, day and night,

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<v Speaker 2>reviewing the ring time. Is that you it's serious? Okay, Well,

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<v Speaker 2>because you looked for it. I've asked my neighbors, my wife.

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<v Speaker 1>I think the problem is you're blind because you said

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<v Speaker 1>you for but you have to.

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<v Speaker 2>I think my problem is you are a customer service agent.

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<v Speaker 2>Have you looked at the notes? Oh that I've I've

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<v Speaker 2>sent my mailed, I've done the whole virtually hating thing.

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<v Speaker 1>Jeremy. Yeah, so I just see a note here? You

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<v Speaker 1>know what it looks like what there was a trucking issue,

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<v Speaker 1>so it's just going to be a few days. So

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<v Speaker 1>I guess it's not there trucking issue.

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<v Speaker 2>Okay, yeah, yeah, No, it wasn't my fault. Of course

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<v Speaker 2>I have been doing my due diligence. It's honestly, at

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<v Speaker 2>this point it's your fault. I can't believe that I

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<v Speaker 2>have done this for so long. I'm at my wits

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<v Speaker 2>end and they put you, this dumbest piece of shit

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<v Speaker 2>incompetent mother on the phone trying to sort this out.

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<v Speaker 2>Are you so yeah?

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<v Speaker 1>I'm so glad we figured it out. So before I

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<v Speaker 1>let you go, do you want to do a customer

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<v Speaker 1>satisfaction survey for me? That'd be totally cool.

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<v Speaker 2>Okay, wait a minute, you want me to do a

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<v Speaker 2>customer satisfaction survey? At this point, after all the no

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<v Speaker 2>you know what? Screw you? Why? Why in the world

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<v Speaker 2>would I do anything.

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<v Speaker 1>Of the sort.

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<v Speaker 2>I don't want to listen to you, I don't want

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<v Speaker 2>to rate you. I just want this to be over.

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<v Speaker 1>Jeremy Baggage, this is actually Jubil from The Jewel Show

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<v Speaker 1>doing a phone prank on you and your wife sets

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<v Speaker 1>you up. What it's a joke. She said that you've

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<v Speaker 1>been frustrated because you haven't gotten the package in the

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<v Speaker 1>mail yet and she wanted to mess with you. Oh my.

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<v Speaker 2>Yeah no, that was that was that was good. That

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<v Speaker 2>was absolutely the worst because the agent that I've ever

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<v Speaker 2>been on the phone with. So I'm glad, I'm glad

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<v Speaker 2>there was a prank

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<v Speaker 1>Wake up every morning with jubile phone Franks, we say

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<v Speaker 1>mornings on the twenties