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Speaker 1: California to require warning labels on social media. Apple TV

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Speaker 1: Plus gets a new name and a new partner, free

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Speaker 1: cell phone service for Californians. Plus, Your tech questions answered.

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Speaker 1: What's going on?

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Speaker 2: I'm Rich Demiro and this is Rich on Tech.

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Speaker 1: This is the show where I talk about the tech

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Speaker 1: stuff I think you should know about. It's also the

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Speaker 1: place where I answer your questions about technology. I believe

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Speaker 1: that tech should be interesting, useful, and fun. Let's open

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Speaker 1: up those phone lines at triple A rich one oh one.

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Speaker 1: That's eight eight eight seven four to two four one

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Speaker 1: zero one, triple a rich one oh one. Give me

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Speaker 1: a call if you have a question about technology. Email

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Speaker 1: is also open. Just go to Rich on tech dot

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Speaker 1: tv and hit contact rich on tech dot TV hit

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Speaker 1: contact Guests. This week, Julia Storm, digital wellness educator and

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Speaker 1: founder of Reconnect, is going to help us break down

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Speaker 1: California's new social media warning label law and Instagram's new

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Speaker 1: PG thirteen teen content rules. Later, we've got Rebecca Griffiths

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Speaker 1: from Assurant. She's going to talk about trading in your

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Speaker 1: mobile phone and getting the most for your money or

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Speaker 1: the most for your trade in well. A very warm

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Speaker 1: welcome to you. Thanks for joining me on the show.

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Speaker 1: Back from Tokyo, Japan this week. Was there for c

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Speaker 1: TECH Combined Exhibition of Advanced Technologies. This is one of

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Speaker 1: Japan's probably their largest tech showcase was held near Tokyo.

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Speaker 1: I've been going for about off and on for about

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Speaker 1: a decade now, and it's always fun. I mean it's

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Speaker 1: really the first time I went, it just made me

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Speaker 1: realize how many Japanese tech companies there are. I mean

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Speaker 1: all the brands, you know, Mitsubishi, Hatachi, Panasonic, Nissan, Toyota,

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Speaker 1: I mean, the list goes on and on, Sony, There's

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Speaker 1: just so many, and so they all come together and,

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Speaker 1: you know, show off what they're working on.

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Speaker 2: Now.

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Speaker 1: It used to be a ton of hardware. Now obviously

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Speaker 1: things have changed. So a lot of it's AI, a

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Speaker 1: lot of it's smart mobility, a lot of this talk

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Speaker 1: of this, you know, digital society. Not all that stuff

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Speaker 1: is happening, but you know a lot of it is.

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Speaker 1: So I did a whole post about just all the

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Speaker 1: things in the way, the ways that Japan has changed

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Speaker 1: in the ten years that I've been going, and just

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Speaker 1: how easy international travel has gotten in the past.

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Speaker 2: I would say last three.

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Speaker 1: Years especially, So I'll talk about a little bit about

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Speaker 1: that later in the show, but I figured it'd be

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Speaker 1: fun to tell you about some of the things I

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Speaker 1: saw at the show. I mean, one of them is

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Speaker 1: going viral. This I'll just start with that one because

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Speaker 1: it's kind of kind of the coolest thing I saw.

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Speaker 1: This is from Honda. It's called the Uni One. It's

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Speaker 1: a personal mobility device. Now, lots of people have been

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Speaker 1: debating the merits over this device, saying, oh, come on,

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Speaker 1: it's just a world of wally.

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Speaker 2: But let me explain with this.

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Speaker 1: It's sort of a self balancing personal transport device from Honda.

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Speaker 1: So you sit in this chair with wheels. It's got

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Speaker 1: gyroscopes and all this kind of stuff. But it's a

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Speaker 1: motorized if you think of like a motorized scooter, but

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Speaker 1: without any controls. And so you sit in this thing

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Speaker 1: and you just lean where you want to go and

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Speaker 1: it goes. Now, I said in my Instagram, it feels

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Speaker 1: like it's reading your mind. Everyone's construing that as I

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Speaker 1: was saying, Oh, it does not read your mind. No,

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Speaker 1: it does not read your mind. It reads your movements.

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Speaker 1: But it's quite incredible how it can figure out which

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Speaker 1: direction you want to go just by slightly leaning in

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Speaker 1: those directions. And so I tried this thing. I sat

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Speaker 1: on it and it was just so cool. And people

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Speaker 1: are debating like, oh, well, is this a wheelchair? It's

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Speaker 1: going to be too expensive. Is it for you know,

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Speaker 1: is it for people that just don't want to walk?

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Speaker 1: What is it for? Well, it's for all of the above,

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Speaker 1: whatever you want it to be. And that's the beauty

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Speaker 1: of innovation is that companies innovate and we figure out

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Speaker 1: how we want to use it. Could it be used

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Speaker 1: for someone that's less than mobile, absolutely, Could it be

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Speaker 1: used for someone that doesn't feel like walking. Yes, could

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Speaker 1: also be used for someone who has an issue with

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Speaker 1: their foot right now temporarily and wants to get around

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Speaker 1: a museum.

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Speaker 2: Absolutely.

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Speaker 1: So Again, the possibilities on this kind of thing are endless.

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Speaker 1: If you want to see that, go to my instagram

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Speaker 1: at Richon Tech. It's so smooth and just so incredible.

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Speaker 1: It's just it keeps getting shares and views because it's

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Speaker 1: just it's one of those things you see and you're like, okay,

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Speaker 1: and yes, Disneyland could use it, a museum could.

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Speaker 2: Use it, Airports could use it.

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Speaker 1: Actually, When I was in the airport in Tokyo, I

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Speaker 1: thought this was pretty cool. They had these scooters, you

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Speaker 1: know how they have these people that can drive you

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Speaker 1: around the airport if you're you know, got a bum

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Speaker 1: leg or something like that. These are automated, so anyone.

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Speaker 1: They just had them sitting there. These chairs. You sit

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Speaker 1: in them and then you scan a QR code, You

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Speaker 1: say which gate you need to go to, and the

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Speaker 1: thing will take you to the gate all by itself, autonomously.

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Speaker 1: I thought that was so cooild. I wish I would

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Speaker 1: have tried it out, but I didn't. But I thought

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Speaker 1: that was really Let's see what else? Oh, this was

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Speaker 1: interesting at TDK. You know, I try so many things

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Speaker 1: and I'm like, I don't know what this thing's gonna do.

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Speaker 2: To me or whatever.

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Speaker 1: But TDK was showing off this laser module that projects

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Speaker 1: images directly onto your retina.

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Speaker 2: What could possibly go wrong?

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Speaker 1: But I put it on and it projected this little

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Speaker 1: tiny display onto my eyeball and it was cool.

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Speaker 2: I mean you could see.

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Speaker 1: You know, this could be used for heads up displays

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Speaker 1: and smart glasses, any kind of wearables. And the reality

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Speaker 1: is that this is going to happen the idea of

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Speaker 1: you wearing something on your face or even in the

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Speaker 1: future contact lenses with information displayed in your line of sight.

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Speaker 1: That is going to happen. It's already happening. I mean,

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Speaker 1: Meta is selling a pair of glasses that does just

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Speaker 1: this for eight hundred dollars. Google was very very early

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Speaker 1: in this many many years ago with something called Google

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Speaker 1: Glass fifteen hundred dollars back in the day.

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Speaker 2: Very limited.

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Speaker 1: But again it's been hercolating for years and now we're

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Speaker 1: finally getting to the point where these companies are figuring

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Speaker 1: it out. They're making the technology smaller, they're making it

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Speaker 1: less invasive, they're making it easier, and it's going to happen.

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Speaker 1: So TDK working on that. Sony was interesting. They had

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Speaker 1: this thing called the Rion Pocket. This is a wearable

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Speaker 1: personal air conditioner and heater. So you wear this thing

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Speaker 1: around your neck kind of goes on your back. It

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Speaker 1: sits on your back and it cools you or warms

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Speaker 1: you using I don't know how you explain this, but

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Speaker 1: Peltier tech.

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Speaker 2: So it's just I guess somehow it just.

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Speaker 1: Warms you and cools you through your own body. And

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Speaker 1: this was an example of something that an employee came

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Speaker 1: up with in their innovation program where he was traveling

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Speaker 1: to Shanghai. It was super hot outside, said he was sweating,

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Speaker 1: and then we went inside to the office he was freezing,

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Speaker 1: and he said, there's got to be a better way,

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Speaker 1: and so why not have this personal wearable air conditioning

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Speaker 1: and heating system. So I thought that was pretty neat.

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Speaker 1: And we're already again, we're already seeing that with all

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Speaker 1: these trade shows I go to. People are wearing these

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Speaker 1: things that are they go around their necks and they

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Speaker 1: have fans on them. But the next version I've seen

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Speaker 1: is kind of like this where it sits on your

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Speaker 1: neck and it cools you through like conduction. So I

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Speaker 1: tried that at CES this year, and again these are

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Speaker 1: things that are just gonna get cheaper and they're gonna

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Speaker 1: get better, and we're.

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Speaker 2: Just gonna have them. I thought this was neat.

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Speaker 1: I saw for the first time ever, first time I've

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Speaker 1: ever seen this at a trade show Apple Vision pro

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Speaker 1: in the wild. So they were showing off like technology

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Speaker 1: or I guess society in twenty fifty and you put

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Speaker 1: this Apple. It was a cool, cool display they had,

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Speaker 1: but you would sit in this room and you would

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Speaker 1: just kind of explore where They're thinking that the physical

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Speaker 1: and digital worlds are going to merge in the future,

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Speaker 1: so they're using Apple Vision Pro. I thought that was

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Speaker 1: pretty cool. Let's see this robots everywhere. I mean, so

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Speaker 1: many robots in the friend I'm seeing with robots are

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Speaker 1: companion robots that are powered by AI. So Sharp had

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Speaker 1: one called pocket Tomo, which is short for Pocket Friend,

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Speaker 1: and it had you know, microphone speaker, GPS camera on

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Speaker 1: it so it can remember what you talked to it about,

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Speaker 1: remember where you are, and it can act as sort

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Speaker 1: of a little memory bank, but also a little companion.

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Speaker 1: It can talk back to you. So that was from Sharp.

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Speaker 1: And then they had another one called Romi. This was

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Speaker 1: from a startup. Same thing, you know, just sits there,

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Speaker 1: it chats with you. I don't know if that one

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Speaker 1: had a camera on it, but it did have Chatubtai

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Speaker 1: built in and it kind of adapts its personality to

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Speaker 1: you over time. Made by Japanese robotics company Mirror Robotics,

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Speaker 1: but again conversational robots. What else did I see? Oh,

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Speaker 1: this was kind of cool. A helio X solar micro

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Speaker 1: mobility scooter. Why didn't I think of this a solar

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Speaker 1: powered scooter. I mean, these things sit out in the

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Speaker 1: sun all day, had a bunch of solar pannels on it,

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Speaker 1: and it was inspired by an earthquake in Japan and

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Speaker 1: back in twenty eleven where charging things was tough, and

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Speaker 1: that means getting around was tough. So this guy came

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Speaker 1: up with this solar powered scooter doesn't need to be

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Speaker 1: plugged in. And yes it did have a space to

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Speaker 1: charge your phone. You need that, of course.

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Speaker 2: Let's see.

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Speaker 1: Okay, I saw an earbud with a built in camera.

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Speaker 1: So again, now we have glasses with cameras built in,

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Speaker 1: why not have them in your earbuds? And this makes

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Speaker 1: a lot of sense, And so JVC Kenwoods showing off

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Speaker 1: a prototype of little earbuds that had built in cameras

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Speaker 1: and they were using them.

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Speaker 2: They were showing off two demos.

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Speaker 1: First, if you meet someone in real life at a

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Speaker 1: party or something or at a meeting, it will take

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Speaker 1: a snapshot of that person and then it will recall

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Speaker 1: that person's name somehow, it links it up with their

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Speaker 1: business card or whatever they said to you or whatever,

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Speaker 1: and it will store that information.

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Speaker 2: The next time.

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Speaker 1: You can just ask your earbud, Hey, who was that?

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Speaker 1: When you see them again, or who is this? And

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Speaker 1: it will tell you details of that obviously need to

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Speaker 1: be worked out. Then they had a store safety system

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Speaker 1: for workers. So we've already seen workers getting body cameras.

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Speaker 1: Now this is sort of another version of that, where

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Speaker 1: you wear this little earpiece and if you have an

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Speaker 1: employee or sorry, a customer that comes in that's being abusive,

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Speaker 1: you can snap a picture of them and send that

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Speaker 1: audio to your coworker or your supervisor in real time.

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Speaker 2: So that was there, and then oh, Plaud, I thought

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Speaker 2: this was cool.

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Speaker 1: I don't know if you're familiar with this company, Plaud,

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Speaker 1: but they are doing a really good job of making

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Speaker 1: this little AI power digital recorder. Remember those micro cassette

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Speaker 1: recorders back in the day. Well, now they've got the

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Speaker 1: digital version of that, which looks like a credit card

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Speaker 1: or records transcribes, generates these searchable summaries. They've already had

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Speaker 1: a version. Now they've got a pro version which has

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Speaker 1: more microphones and a little tiny screen, plus up to

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Speaker 1: fifty hours of battery life.

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Speaker 2: And they said it's been a hit.

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Speaker 1: Journalists love them. Anyone who's in meetings all day loves

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Speaker 1: this thing. They've got over a million users worldwide, so

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Speaker 1: that is incredible. And it just goes to show that

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Speaker 1: even in today's day and age, you can still have

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Speaker 1: a new idea and still do really well with it.

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Speaker 1: Because this is a startup and they have actually killed it.

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Speaker 1: They're doing so well. I met the team. They had

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Speaker 1: a whole bunch of them there and they were just

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Speaker 1: so so great to be on TV and to chat

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Speaker 1: with me, And I told them I've been using the

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Speaker 1: device and it's just super super cool. So let's plaud

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Speaker 1: all right, I'll link all this up on the website.

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Speaker 1: Rich on tech dot TV coming up. We're gonna take

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Speaker 1: some of your calls at eight eight eight rich one

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Speaker 1: oh one eight eight eight seven four to two four

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Speaker 1: one zero one. Plus uh, I'll tell you about how

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Speaker 1: Japan has gotten easier over the years when it comes

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Speaker 1: to traveling. There you are listening to rich on tech.

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Speaker 1: My name is rich jamiro Get those calls in eight

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Speaker 1: eight eight rich one O one eight eight eight seven

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Speaker 1: four to two four one zero one back after this.

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Speaker 1: A couple items of note. I'm not gonna spend too

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Speaker 1: much time on this because it's this an ex expensive laptop.

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Speaker 2: Actually it's not that bad.

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Speaker 1: But you know, Apple came out a new processor this week,

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Speaker 1: the M five, So they just you know, Apple has

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Speaker 1: started making their own processors a couple of years ago,

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Speaker 1: and they've just been doing such a great job. They're

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Speaker 1: so powerful, they and they last a long time. Like

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Speaker 1: if you bought the M one MacBook Air right now,

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Speaker 1: which sells for like, you know, five hundred bucks or something,

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Speaker 1: it's still just as good. My wife uses that. I

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Speaker 1: can tell you it's fine. I mean she you know,

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Speaker 1: browses the web, whatever, it checks your email, it's fine.

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Speaker 1: And that you're talking what five years ago this came out.

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Speaker 1: Now at this point, it's still powerful. So now they've

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Speaker 1: got this M five and they put it in a

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Speaker 1: fourteen inch MacBook Pro starts at sixteen hundred bucks, same

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Speaker 1: price as last year. They did not come out with

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Speaker 1: the M five Pro or Max. Those are the higher

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Speaker 1: end chips. They did not do that this year or

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Speaker 1: just yet, I should say. And it's faster obviously, the

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Speaker 1: battery life up to twenty four hours, which is just wild.

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Speaker 1: Ships on October twenty second pre orders. Now, now I

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Speaker 1: will tell you I bought the fourteen inch MacBook Pro

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Speaker 1: a couple of years ago. I would never get that

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Speaker 1: size again. I cannot recommend that size, and I'll tell

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Speaker 1: you why. Because we live in a world of AI,

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Speaker 1: and so what's happening is people are using their web

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Speaker 1: browser and then they're using AI on the side. And

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Speaker 1: so if you have a screen that's just fourteen inches,

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Speaker 1: that is not gonna give you enough real estate to

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Speaker 1: have your AI app on the right hand side of

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Speaker 1: your web browser. Now, web browsers are getting AI built in.

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Speaker 1: More and more of that we're seeing. But the reality

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Speaker 1: is I couldn't get rid of this size laptop fast enough.

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Speaker 1: So I recommend I've got right now, I've got I

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Speaker 1: think mine's a fifteen inch I would say, yeah, fifteen inch,

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Speaker 1: I would say fifteen inch minimum.

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Speaker 2: No matter what you're getting, it just gives you more

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Speaker 2: real estate.

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Speaker 1: You're gonna you're gonna like it better if you're going

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Speaker 1: fourteen inch. It's just you're gonna feel a little cramped.

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Speaker 1: That's the way I feel. This is just this is

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Speaker 1: me talking as someone who tests a lot of laptow

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Speaker 1: I just like a bigger screen.

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Speaker 2: So that's coming out. Let's see what else happened this week.

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Speaker 1: Oh, Amazon hiring two hundred and fifty thousand workers for

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Speaker 1: the holidays, same amount as last year. So if you're

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Speaker 1: looking for a I mean they're doing full time, part

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Speaker 1: time and seasonal workers. Fulfillment centers, delivery operations, New opportunities

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Speaker 1: in rural areas average twenty three dollars an hour with benefits.

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Speaker 1: Seasonal workers get about nineteen bucks an hour flexible hours,

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Speaker 1: potential for long term.

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Speaker 2: Let's see what else.

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Speaker 1: Amazon says A lot of these jobs do turn into

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Speaker 1: career paths. Many managers start as temporary hires. Amazon dot

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Speaker 1: Com slash Local Jobs Amazon dot com slash Local Jobs,

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Speaker 1: which updates weekly through December. Now, I will tell you

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Speaker 1: I am amazed at Amazon. I don't know how they

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Speaker 1: do it, and what they built is just it's unfathomable. Actually,

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Speaker 1: like the fact that now when you order stuff on Amazon,

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Speaker 1: at least where I live, it tells you we can

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Speaker 1: get that to you same day, within a couple hours,

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Speaker 1: Like we'll give you a if you log on in

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Speaker 1: the morning at nine am, They're like, oh, we'll deliver that.

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Speaker 2: To you from four to eight pm. What how now

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Speaker 2: I get it?

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Speaker 1: Yes, there's there's instant delivery drone delivery all this stuff everywhere,

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Speaker 1: but like, this is Amazon. The logistics of this company

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Speaker 1: are just wild. And I watch the Amazon trucks come

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Speaker 1: down my street every single day and I feel bad

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Speaker 1: for these people. I'm like, I can't believe you've got

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Speaker 1: to go to these houses every day, but like, or

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Speaker 1: come to my house and deliver something.

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Speaker 2: But they're doing it anyway.

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Speaker 1: They're driving my street anyway because chances are someone on.

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Speaker 2: My street is ordering something.

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Speaker 1: So where they stop at the house down the street

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Speaker 1: and mine, that's actually more efficient. So look at it

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Speaker 1: that way, and I'll tell you, like I get it.

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Speaker 1: I love shopping in store. I try to shop in store,

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Speaker 1: but the problem is Amazon has everything all the time,

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Speaker 1: and especially when you go to the store. When I've

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Speaker 1: made it an effort to go into a store and

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Speaker 1: I'm like, I'm going to buy this yere, guess what happens.

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Speaker 1: They don't have size, they don't have the product in stock,

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Speaker 1: they have one left that's open and someone stole the

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Speaker 1: product out of it. Or you can't even shop in

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Speaker 1: the store because you know certain stores, everything's locked up

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Speaker 1: and you got to ask for someone to come over.

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Speaker 2: To open up a locked cabinet for you.

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Speaker 1: So it's really tough to compute with Amazon at this

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Speaker 1: point because you get exactly what you want. You've got

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Speaker 1: a thousand options, and it comes to your house that day.

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Speaker 2: So I get it. It's a it's a tough battle

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Speaker 2: for these other retailers.

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Speaker 1: And I don't want Main Street USA to go away,

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Speaker 1: but it's just how do you compute with Amazon and

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Speaker 1: what they're doing. At least we still have restaurants you

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Speaker 1: gotta go after that. Eighty eight rich one on one

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Speaker 1: eighty eight seven four to two four one zero one.

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Speaker 1: California passed a whole bunch of new rules this week.

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Speaker 1: I'm going to talk all about that with our guests

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Speaker 1: coming up, Julia Storm, founder of Reconnect. We'll talk about

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Speaker 1: California's new social media warning label and Instagram's new PG

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Speaker 1: thirteen rules coming up right here on rich On Tech.

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Speaker 2: This week.

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Speaker 1: California just doing a lot of stuff when it comes

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Speaker 1: to AI chatbots social media, and then Instagram layered on

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Speaker 1: some new rules as well. So California passed a law

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Speaker 1: regulating these AI chatbots, now the first state to regulate

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Speaker 1: these AI companion chatbots. Of course, we've heard tragic cases

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Speaker 1: involving teens and all these conversations they're having. So this

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Speaker 1: takes effect on January first, twenty twenty six. And then

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Speaker 1: also California is going to make social media apps show

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Speaker 1: mental health warnings to kids, kind of like what we

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Speaker 1: saw on cigarette packs. Now that's going to happen here

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Speaker 1: in California. So that's happening. And then Instagram, you know,

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Speaker 1: they don't want any rules from outside places. They want

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Speaker 1: to do their own stuff. So Instagram, you know, said

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Speaker 1: this week we're gonna make PG thirteen rules, you know,

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Speaker 1: like fourteen accounts, So PG thirteen content by default if

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Speaker 1: an account is figured out to be a thirteen plus kid,

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Speaker 1: you know, thirteen to eighteen, similar to what you might

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Speaker 1: see in a PG thirteen movie. So to break down

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Speaker 1: all of this, Julia Storm is joining me. She is

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Speaker 1: a digital wellness educator and founder of Reconnect Reconnect Dashfamilies

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Speaker 1: dot com. Reconnect Dashfamilies dot com. Julia, thanks for joining me,

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Speaker 1: my pleasure, Thanks for having me. All right, so let's

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Speaker 1: break some of this down. First off, we've got this

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Speaker 1: new the warning label. Do you think this is gonna work?

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Speaker 1: I mean, so if you're on Instagram, you're you're thirteen

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Speaker 1: to eighteen. AI figures out even if you lie about

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Speaker 1: your age, it will figure out that you're thirteen. It'll

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Speaker 1: show you this warning label that says all kinds of stuff.

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Speaker 1: Do you think that's gonna work?

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Speaker 3: I mean, you know, Rich, it's a little bit hard

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Speaker 3: to tell until we see it in effect. I mean

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Speaker 3: my understanding is that the label will continue to pop

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Speaker 3: up after prolonged you So it's gonna pop up once

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Speaker 3: in the beginning, and then you can bypass that, and

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Speaker 3: then it's gonna pop up after three hours, which frankly

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Speaker 3: is a long time to be on.

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Speaker 1: There, on there for three hours after the first pop up.

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Speaker 1: I mean, there's there's no pop up that's going to

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Speaker 1: change that kind of exactly.

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Speaker 3: That's what I'm thinking too. So I think it might

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Speaker 3: make it frustrating to stay on the app after an

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Speaker 3: extended period of time, because.

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Speaker 1: The second one has to time out. It doesn't go

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Speaker 1: you can't just click through it. It's like, I think

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Speaker 1: it stays on there for like thirty seconds.

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Speaker 3: It stays on for thirty seconds, and then it starts

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Speaker 3: popping up every hour. But as you just mentioned, you know,

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Speaker 3: if you're on there for a three plus hours straight.

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Speaker 3: We've got like a much bigger problem that a warning

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Speaker 3: label is not going.

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Speaker 4: To take care of. Now.

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Speaker 3: I mean, I do think that if social media warning

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Speaker 3: labels become the norm, you know, maybe across the entire country,

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Speaker 3: maybe that sort of serves to change the culture ultimately,

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Speaker 3: maybe it sort of puts it more in people's heads

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Speaker 3: that this is a really serious issue. I just don't

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Speaker 3: think it's a one and done. I think it's more

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Speaker 3: of like a trigger, like a cultural trigger to raise awareness.

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Speaker 3: Maybe in future generations it'll have an impact, but I'm

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Speaker 3: not sure the impact that it'll have on current teams

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Speaker 3: and twins.

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Speaker 1: And so this will apply to platforms like Instagram, Snapchat,

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Speaker 1: and TikTok. And the other thing is that, you know,

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Speaker 1: I think what's happening here is we're finally realizing as

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Speaker 1: a society that these apps are not the healthiest thing,

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Speaker 1: especially for teens. Now. I see adults all the time

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Speaker 1: that are just as scrolling just as much as teens.

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Speaker 1: But you know, they're adults. They could do what they

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Speaker 1: want with their lives, right, but teens are in this

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Speaker 1: kind of formative years time of their lives that they

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Speaker 1: don't necessarily need to be on the screens and be

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Speaker 1: exposed to all of this stuff all at once. So

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Speaker 1: I think that's kind of the delineation. But I think

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Speaker 1: we're realizing as a society that like, this stuff is

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Speaker 1: not necessarily good, and it's taking some of these rules

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Speaker 1: to kind of put that in front of people's faces.

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Speaker 3: Yeah, I mean I think that that's true. And you know,

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Speaker 3: I talk to a lot of kids and a lot

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Speaker 3: of teenagers, and they too are really sort of coming

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Speaker 3: to the realization that it's just it's not healthy for them.

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Speaker 3: Now does that get them off of it? Not necessarily,

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Speaker 3: not because they don't want to, but because it's really

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Speaker 3: really hard to get off.

436
00:21:05,960 --> 00:21:06,240
Speaker 2: Yeah.

437
00:21:06,680 --> 00:21:08,199
Speaker 1: Yeah, and that's the problem. I mean, I see that

438
00:21:08,240 --> 00:21:10,199
Speaker 1: with my kids. Now, I've two kids. They both have

439
00:21:10,320 --> 00:21:14,399
Speaker 1: very different personalities, but one for sure watches way more

440
00:21:14,480 --> 00:21:16,240
Speaker 1: shorts and things like that, and it's just kind of

441
00:21:16,320 --> 00:21:19,119
Speaker 1: drawn into that. And I've seen that with kids in general,

442
00:21:19,160 --> 00:21:21,600
Speaker 1: Like when my kids are out with other friends, there

443
00:21:21,600 --> 00:21:24,120
Speaker 1: are some kids who can handle this stuff and they,

444
00:21:24,200 --> 00:21:26,639
Speaker 1: you know, even though maybe they shouldn't be exposed to

445
00:21:26,680 --> 00:21:29,080
Speaker 1: what they're exposed to, they can say, Okay, it's time

446
00:21:29,119 --> 00:21:31,879
Speaker 1: to log off. I'm done. Other kids they can't, and

447
00:21:31,920 --> 00:21:33,719
Speaker 1: it's a lot tougher for them. And I think that

448
00:21:34,240 --> 00:21:38,040
Speaker 1: some of these, you know, the platforms may not prey

449
00:21:38,080 --> 00:21:41,320
Speaker 1: on that, but they they don't necessarily help with that,

450
00:21:41,440 --> 00:21:45,080
Speaker 1: you know, and maybe these kind of things do. Yeah, Okay,

451
00:21:45,280 --> 00:21:49,320
Speaker 1: we've got Instagram now doing this PG thirteen content guidelines

452
00:21:49,320 --> 00:21:52,600
Speaker 1: by default, so teams under eighteen are automatically placed in

453
00:21:52,640 --> 00:21:54,240
Speaker 1: this thirteen plus content setting.

454
00:21:54,280 --> 00:21:57,359
Speaker 2: They can't opt out. And what do you make of this?

455
00:21:59,040 --> 00:22:00,560
Speaker 5: Well, we'll see.

456
00:22:00,640 --> 00:22:04,560
Speaker 3: I mean, theoretically, it means that the algorithms that decide

457
00:22:04,600 --> 00:22:06,320
Speaker 3: what content is going to show up and a child's

458
00:22:06,320 --> 00:22:09,960
Speaker 3: feed will be programmed to filter content based on, you know,

459
00:22:10,040 --> 00:22:13,119
Speaker 3: parameters that align with current PG thirteen movie guidelines, like

460
00:22:13,480 --> 00:22:17,359
Speaker 3: you know, some violence, but it shouldn't be extreme or realistic,

461
00:22:17,840 --> 00:22:20,800
Speaker 3: you know, a little bit of language, very brief sex,

462
00:22:20,920 --> 00:22:25,800
Speaker 3: so you know, just tamping it all down. I don't know,

463
00:22:26,000 --> 00:22:27,760
Speaker 3: I mean, I think it's gonna be hard to know

464
00:22:27,960 --> 00:22:30,719
Speaker 3: again until we're in it. It's going to be a

465
00:22:30,800 --> 00:22:34,600
Speaker 3: mixed bag. If your kid currently has a feed that's

466
00:22:34,720 --> 00:22:37,359
Speaker 3: more you know, in the sort of rated R realm

467
00:22:37,400 --> 00:22:39,840
Speaker 3: in terms of what they're seeing, then yeah, it might

468
00:22:39,880 --> 00:22:41,959
Speaker 3: have an impact, but if your child is seeing mostly

469
00:22:42,040 --> 00:22:45,600
Speaker 3: things that are somewhat age appropriate, maybe it won't be

470
00:22:45,720 --> 00:22:49,120
Speaker 3: as noticeable. I mean, hopefully it can put some guardrails

471
00:22:49,400 --> 00:22:53,800
Speaker 3: around the content that's most inappropriate are most harmful now,

472
00:22:53,880 --> 00:22:56,320
Speaker 3: But what it doesn't really do, which we were sort

473
00:22:56,359 --> 00:23:00,760
Speaker 3: of hinting at before, is it really doesn't address how

474
00:23:00,880 --> 00:23:06,119
Speaker 3: addictive the endless scroll is, or doesn't address notifications, it

475
00:23:06,160 --> 00:23:10,480
Speaker 3: doesn't address likes, and actually those three factors are a

476
00:23:10,680 --> 00:23:13,760
Speaker 3: huge problem for kids in terms of their mental health.

477
00:23:13,840 --> 00:23:17,440
Speaker 3: So it's not really just about the content that they see. Yes,

478
00:23:17,520 --> 00:23:21,040
Speaker 3: that's one piece of it, but it's really about the

479
00:23:21,080 --> 00:23:26,880
Speaker 3: other ways in which these platforms hold and grip kids attention.

480
00:23:27,480 --> 00:23:30,119
Speaker 2: That's really the problem. That is a problem.

481
00:23:30,160 --> 00:23:32,960
Speaker 1: And the other thing is that this is only Instagram

482
00:23:33,040 --> 00:23:35,800
Speaker 1: and TikTok is the eight hundred pound gorilla in the

483
00:23:35,920 --> 00:23:38,880
Speaker 1: room that is not doing this. And I know all

484
00:23:38,880 --> 00:23:41,200
Speaker 1: these platforms are saying that they're trying to do things,

485
00:23:41,200 --> 00:23:43,600
Speaker 1: which I do agree. I think they're making these tiny

486
00:23:43,640 --> 00:23:48,680
Speaker 1: little improvements, I think, but it's still tiny. Like we're

487
00:23:48,680 --> 00:23:51,200
Speaker 1: talking like if the problem is one hundred percent, we're

488
00:23:51,240 --> 00:23:52,840
Speaker 1: at like one percent right now.

489
00:23:52,920 --> 00:23:54,600
Speaker 2: So It's not something.

490
00:23:54,359 --> 00:23:56,560
Speaker 1: That's just like, oh, you change the PG thirteen and

491
00:23:56,600 --> 00:23:59,920
Speaker 1: everything is just rosy. It's not that easy because kids,

492
00:24:00,000 --> 00:24:02,040
Speaker 1: by the way, are on a bunch of different platforms,

493
00:24:02,480 --> 00:24:05,320
Speaker 1: and they're interacting with these platforms in ways that adults don't.

494
00:24:05,359 --> 00:24:09,120
Speaker 1: Like you said, notifications and likes. I mean, these kids

495
00:24:09,160 --> 00:24:12,000
Speaker 1: will pour over the people that have looked at their

496
00:24:12,040 --> 00:24:13,919
Speaker 1: stories and who has liked it and who has not,

497
00:24:14,000 --> 00:24:16,560
Speaker 1: and they'll take note of that, whereas I don't think

498
00:24:16,560 --> 00:24:18,520
Speaker 1: as an adult, like I don't even have my notifications

499
00:24:18,560 --> 00:24:21,200
Speaker 1: on for any of this stuff right right.

500
00:24:21,400 --> 00:24:24,240
Speaker 3: And I mean, to be honest, it's like it's pretty

501
00:24:24,240 --> 00:24:29,760
Speaker 3: shortsighted because the social media platforms of today are not

502
00:24:29,880 --> 00:24:33,560
Speaker 3: the social media platforms of tomorrow. And so sure, great

503
00:24:33,600 --> 00:24:36,879
Speaker 3: Instagram does something, maybe it sets a precedent, but if

504
00:24:36,960 --> 00:24:40,919
Speaker 3: you don't have actual regulation, then it doesn't matter what

505
00:24:40,960 --> 00:24:44,480
Speaker 3: Instagram does because the next Instagram or the next TikTok

506
00:24:44,720 --> 00:24:45,960
Speaker 3: doesn't have to abide.

507
00:24:45,640 --> 00:24:47,960
Speaker 1: By it, which is what they gravitate towards. Once these

508
00:24:48,040 --> 00:24:50,600
Speaker 1: rules happen and this thing gets boring and they go, okay,

509
00:24:50,600 --> 00:24:51,359
Speaker 1: well now I'm moving on.

510
00:24:51,480 --> 00:24:53,439
Speaker 2: That's enough for me not to use this. So what

511
00:24:53,520 --> 00:24:53,720
Speaker 2: do you.

512
00:24:53,840 --> 00:24:55,879
Speaker 1: Okay, so you're an expert in all this stuff, you

513
00:24:55,880 --> 00:24:58,040
Speaker 1: deal with parents, you deal with kids, Tell me what

514
00:24:58,080 --> 00:25:00,320
Speaker 1: you're seeing out there and what you recommend.

515
00:25:01,720 --> 00:25:04,119
Speaker 3: Around social media specifically.

516
00:25:04,000 --> 00:25:06,320
Speaker 1: Yeah, in general, like all this stuff, like just you know,

517
00:25:06,359 --> 00:25:08,000
Speaker 1: this whole world we're in.

518
00:25:08,560 --> 00:25:12,000
Speaker 3: Yeah, I mean what I see most is parents who

519
00:25:12,040 --> 00:25:16,520
Speaker 3: are very overwhelmed, who feel stressed out, in a lot

520
00:25:16,640 --> 00:25:20,119
Speaker 3: of fighting in families, and it really is just like

521
00:25:20,640 --> 00:25:23,840
Speaker 3: it's eating away at the bond, you know, between parents

522
00:25:23,840 --> 00:25:26,480
Speaker 3: and kids, and it just brings this level of stress,

523
00:25:26,520 --> 00:25:29,520
Speaker 3: this undercurrent of pension and stress in the house that

524
00:25:29,800 --> 00:25:31,040
Speaker 3: parents are just totally.

525
00:25:30,720 --> 00:25:32,440
Speaker 4: Fed up with. And also I think they have.

526
00:25:32,440 --> 00:25:35,880
Speaker 3: A really hard time with being the screen time police,

527
00:25:36,040 --> 00:25:38,520
Speaker 3: you know, and to be honest, that tends to fall

528
00:25:38,560 --> 00:25:42,119
Speaker 3: more on moms than on dads, and they're just tired

529
00:25:42,160 --> 00:25:45,719
Speaker 3: of it. And what I sort of tend to recommend

530
00:25:46,080 --> 00:25:49,600
Speaker 3: is a paradigm shift, you know, I really want parents

531
00:25:50,000 --> 00:25:54,159
Speaker 3: to accept the world that we're in, as upsetting as

532
00:25:54,200 --> 00:25:57,400
Speaker 3: it might be for them, and go from screen time

533
00:25:57,440 --> 00:26:02,400
Speaker 3: police to screen time ally because being the police officer,

534
00:26:02,520 --> 00:26:04,960
Speaker 3: it's only going to get you so far. And you know,

535
00:26:05,000 --> 00:26:08,560
Speaker 3: trust me, once your kids are tweens and teens. You're

536
00:26:08,640 --> 00:26:10,520
Speaker 3: not going to be able to police them in the

537
00:26:10,520 --> 00:26:12,760
Speaker 3: same way a teenager is going to see and do

538
00:26:12,880 --> 00:26:15,880
Speaker 3: what they want to see and do. So stepping in

539
00:26:15,960 --> 00:26:20,280
Speaker 3: more as a mentor, as an ally, getting curious about

540
00:26:20,320 --> 00:26:23,960
Speaker 3: your child's online world, asking them open ended questions about it,

541
00:26:24,040 --> 00:26:28,320
Speaker 3: not just lecturing and restricting, I think ultimately that goes

542
00:26:28,359 --> 00:26:30,600
Speaker 3: a much longer way. Now, that doesn't mean you don't

543
00:26:30,640 --> 00:26:33,879
Speaker 3: have you boundaries, because kids, you know, their brains aren't

544
00:26:33,880 --> 00:26:36,639
Speaker 3: developed and they have a hard time with self regulation,

545
00:26:37,160 --> 00:26:39,960
Speaker 3: so you have to create some boundaries. But at the

546
00:26:39,960 --> 00:26:42,600
Speaker 3: same time, I just think what we're trying to do

547
00:26:42,800 --> 00:26:45,640
Speaker 3: is give them the skills right so that as they

548
00:26:45,680 --> 00:26:48,439
Speaker 3: grow older they will stop and think. They'll be the

549
00:26:48,440 --> 00:26:51,680
Speaker 3: critical thinkers and the conscious users.

550
00:26:51,080 --> 00:26:52,560
Speaker 4: Of their devices.

551
00:26:52,600 --> 00:26:54,800
Speaker 3: And the only way you do that is by really

552
00:26:54,880 --> 00:26:58,560
Speaker 3: engaging with them in thoughtful conversations about all this stuff.

553
00:26:59,359 --> 00:27:02,000
Speaker 2: That is so chups true, and that is it's a struggle.

554
00:27:02,040 --> 00:27:03,840
Speaker 1: I know it's a struggle in my house at times,

555
00:27:03,840 --> 00:27:06,600
Speaker 1: and it really is tough because all the kids are

556
00:27:06,640 --> 00:27:08,720
Speaker 1: on there, all their friends are on there, and it's

557
00:27:08,800 --> 00:27:11,120
Speaker 1: so tough to say, like, Okay, let's do something else

558
00:27:11,160 --> 00:27:13,639
Speaker 1: besides this, because why would you not want to be

559
00:27:13,720 --> 00:27:16,439
Speaker 1: on this endless source of entertainment all day long with

560
00:27:16,520 --> 00:27:18,639
Speaker 1: your friends. I mean it makes sense, you know, if

561
00:27:18,640 --> 00:27:20,200
Speaker 1: they're outside, that's what you want to do too.

562
00:27:20,240 --> 00:27:20,840
Speaker 2: Back in the day.

563
00:27:21,440 --> 00:27:24,280
Speaker 1: We're going to leave it there, Julia Storm. The website

564
00:27:24,480 --> 00:27:28,080
Speaker 1: is reconnect dashfamilies dot com. I'll put a link to

565
00:27:28,119 --> 00:27:31,280
Speaker 1: your website and your tips and tricks on there on

566
00:27:31,359 --> 00:27:35,720
Speaker 1: my website. Richon tech dot tv. Thanks for joining me today, Julia.

567
00:27:36,200 --> 00:27:36,800
Speaker 3: Thanks so much.

568
00:27:36,880 --> 00:27:38,120
Speaker 2: Rich Take care all right.

569
00:27:38,160 --> 00:27:40,600
Speaker 1: Coming up, we're going to talk about the gadget of

570
00:27:40,680 --> 00:27:43,800
Speaker 1: the week. It is solar powered, and I'll tell you

571
00:27:43,880 --> 00:27:46,840
Speaker 1: why Apple TV plus is getting a new name Plus.

572
00:27:46,920 --> 00:27:47,520
Speaker 2: We'll take some of.

573
00:27:47,520 --> 00:27:50,000
Speaker 1: Your calls at eighty eight Rich one oh one eighty

574
00:27:50,080 --> 00:27:52,400
Speaker 1: eight seven four to two four one zero one back

575
00:27:52,440 --> 00:28:04,960
Speaker 1: after this, let's go to Charlene in Hawaiian Gardens.

576
00:28:05,160 --> 00:28:06,760
Speaker 2: Sounds fancy or on with rich.

577
00:28:07,520 --> 00:28:11,439
Speaker 5: Good morning, Thank you for taking my call. I was

578
00:28:11,520 --> 00:28:15,240
Speaker 5: explaining to the person that took the information that I

579
00:28:15,400 --> 00:28:19,720
Speaker 5: have the Zoom on my husband's computer and forgive me,

580
00:28:19,880 --> 00:28:22,320
Speaker 5: I do not know what the computer is outside is

581
00:28:22,359 --> 00:28:28,280
Speaker 5: an HP okay? Whenever the computer doesn't update for some reason,

582
00:28:29,040 --> 00:28:31,760
Speaker 5: I can get on Zoom just fine. They can see me,

583
00:28:31,920 --> 00:28:35,520
Speaker 5: I can hear them, but they can't hear me. So

584
00:28:36,480 --> 00:28:38,880
Speaker 5: when it did it sometime back, I went to all

585
00:28:38,960 --> 00:28:41,840
Speaker 5: these websites trying to find a cure for the ailment

586
00:28:41,920 --> 00:28:45,440
Speaker 5: of the Zoom and I did find a website that

587
00:28:45,600 --> 00:28:49,040
Speaker 5: had me follow some steps. I want to say that

588
00:28:49,240 --> 00:28:53,760
Speaker 5: I had to do something in the in the in

589
00:28:53,800 --> 00:28:57,520
Speaker 5: the what in the command? It was a command I

590
00:28:57,560 --> 00:28:59,040
Speaker 5: think I don't remember.

591
00:28:59,160 --> 00:29:00,600
Speaker 2: To be honest, you've got it.

592
00:29:00,640 --> 00:29:03,320
Speaker 5: I did that and it fixed it, okay, but then

593
00:29:03,480 --> 00:29:05,560
Speaker 5: it updated and did it again, and I can't find

594
00:29:05,600 --> 00:29:06,400
Speaker 5: that website.

595
00:29:06,680 --> 00:29:09,120
Speaker 1: Okay, Well there's I mean, it sounds like you just

596
00:29:09,160 --> 00:29:12,880
Speaker 1: need to change the can you not You said you

597
00:29:12,920 --> 00:29:14,880
Speaker 1: can't hear They can't hear.

598
00:29:14,800 --> 00:29:17,520
Speaker 5: You, right, they can't hear me.

599
00:29:17,800 --> 00:29:20,440
Speaker 1: So it sounds like the wrong microphone is selected. If

600
00:29:20,520 --> 00:29:22,560
Speaker 1: I had to guess, Because this happens all the time

601
00:29:22,640 --> 00:29:24,720
Speaker 1: on Zoom. I'm not sure why the settings don't stick,

602
00:29:24,760 --> 00:29:26,760
Speaker 1: but it happens to me all the time. But there

603
00:29:26,840 --> 00:29:28,800
Speaker 1: is a way to go into the settings before you

604
00:29:28,840 --> 00:29:31,120
Speaker 1: connect to a call. So if you open up Zoom

605
00:29:31,120 --> 00:29:33,880
Speaker 1: on your computer right now and just go to the

606
00:29:33,920 --> 00:29:37,120
Speaker 1: menu and it says settings. There is a way to

607
00:29:37,200 --> 00:29:41,200
Speaker 1: look at your video and your audio settings. So if

608
00:29:41,240 --> 00:29:43,760
Speaker 1: you go into your audio settings, it'll say the speaker

609
00:29:43,800 --> 00:29:47,240
Speaker 1: that you're on, and for me, I've got one, two, three, four, five,

610
00:29:47,360 --> 00:29:49,080
Speaker 1: six different things i can choose from.

611
00:29:49,480 --> 00:29:50,959
Speaker 2: And then you want to look at microphone.

612
00:29:51,000 --> 00:29:53,480
Speaker 1: So if you go to microphone, you've got you may

613
00:29:53,520 --> 00:29:57,160
Speaker 1: have different microphones that you want that your computer has

614
00:29:57,240 --> 00:29:59,160
Speaker 1: on its system, and you just may be selecting one

615
00:29:59,200 --> 00:30:02,040
Speaker 1: that you're not on. So once you select that microphone,

616
00:30:02,560 --> 00:30:06,280
Speaker 1: you should see those little green bars moving that lets

617
00:30:06,480 --> 00:30:09,800
Speaker 1: your lets you know that your microphone is working. And

618
00:30:09,800 --> 00:30:12,760
Speaker 1: then they also have a test microphone option in the

619
00:30:12,760 --> 00:30:15,000
Speaker 1: settings where you can test your microphone that way.

620
00:30:15,480 --> 00:30:16,800
Speaker 2: So that's what I would do.

621
00:30:17,200 --> 00:30:19,560
Speaker 1: If all that's not working, then you have to figure

622
00:30:19,560 --> 00:30:21,560
Speaker 1: out if it's a it's a problem with Zoom, or

623
00:30:21,600 --> 00:30:23,720
Speaker 1: if it's a problem with your computer. And so there's

624
00:30:23,760 --> 00:30:25,560
Speaker 1: a whole bunch of websites where you can go on

625
00:30:26,120 --> 00:30:29,480
Speaker 1: and check your microphone or your headset or whatever. One

626
00:30:29,520 --> 00:30:35,960
Speaker 1: of them is webcam mictest dot com, webcam mictest dot com.

627
00:30:36,360 --> 00:30:38,640
Speaker 1: You go there and you can check your webcam, you

628
00:30:38,680 --> 00:30:41,400
Speaker 1: can check your microphone or your headphones. Just tap microphone

629
00:30:41,840 --> 00:30:44,719
Speaker 1: and just say start test and it will ask you

630
00:30:44,760 --> 00:30:48,280
Speaker 1: for access to your browser to do the test. And

631
00:30:48,480 --> 00:30:51,280
Speaker 1: once you do that, I'm seeing myself right now. So

632
00:30:51,320 --> 00:30:53,600
Speaker 1: again I'll put this all up on the website rich

633
00:30:53,760 --> 00:30:57,200
Speaker 1: on tech dot TV. Hopefully you get all fixed up

634
00:30:57,240 --> 00:30:59,760
Speaker 1: with your zoom there and you can cure and see people.

635
00:31:00,320 --> 00:31:02,280
Speaker 1: Thanks for the call, Charlene eighty to eight rich one

636
00:31:02,360 --> 00:31:04,520
Speaker 1: oh one eighty eight seven four to two four one

637
00:31:04,680 --> 00:31:13,840
Speaker 1: zero one. Back after this, Donna wrote in on the website.

638
00:31:13,880 --> 00:31:16,400
Speaker 1: She says, I have photo albums scanned and they're presently

639
00:31:16,520 --> 00:31:19,760
Speaker 1: in my company's dropbox folder. I want to share the

640
00:31:19,800 --> 00:31:23,280
Speaker 1: scanned albums with my family for about six months so

641
00:31:23,320 --> 00:31:25,720
Speaker 1: everyone can download what they want. I've been looking for

642
00:31:25,760 --> 00:31:27,680
Speaker 1: a way to share. Google only lets you share with

643
00:31:27,760 --> 00:31:30,760
Speaker 1: five people. I need about a terabyte of space. Amazon

644
00:31:30,760 --> 00:31:32,760
Speaker 1: only lets you share with a limited number of people.

645
00:31:33,080 --> 00:31:37,120
Speaker 1: I'm wondering what suggestions you have, Donna. You can share

646
00:31:37,160 --> 00:31:40,320
Speaker 1: with an unlimited number of people. You are confusing two

647
00:31:40,360 --> 00:31:44,600
Speaker 1: different things. You are confusing sharing the account itself and

648
00:31:44,640 --> 00:31:46,320
Speaker 1: sharing the content.

649
00:31:46,280 --> 00:31:47,320
Speaker 2: In that account.

650
00:31:47,640 --> 00:31:50,040
Speaker 1: So when it comes to Google one, like you mentioned, yes,

651
00:31:50,120 --> 00:31:51,960
Speaker 1: you can share that with up to five people, five

652
00:31:52,000 --> 00:31:56,120
Speaker 1: family members. That is the actual account space, but anyone

653
00:31:56,160 --> 00:32:02,000
Speaker 1: can generate a link from these cloud services is containing

654
00:32:02,200 --> 00:32:04,640
Speaker 1: the stuff that you've uploaded, and you can share that

655
00:32:04,680 --> 00:32:06,840
Speaker 1: with the world. So if you went into your Google

656
00:32:06,840 --> 00:32:10,120
Speaker 1: Photos after you uploaded a terabyte of stuff, and you

657
00:32:10,280 --> 00:32:12,840
Speaker 1: just clicked every single picture on there, or an album

658
00:32:12,880 --> 00:32:15,600
Speaker 1: that contained all these pictures, and you said share, and

659
00:32:15,600 --> 00:32:18,160
Speaker 1: you posted that on social media, anyone that has access

660
00:32:18,200 --> 00:32:21,400
Speaker 1: to that link could download those pictures. So it's not

661
00:32:21,520 --> 00:32:23,640
Speaker 1: limited by the amount of people you can share the

662
00:32:23,680 --> 00:32:26,920
Speaker 1: account with, it's just how you generate that share link.

663
00:32:27,480 --> 00:32:30,280
Speaker 1: And so I would recommend you mentioned Amazon. If you

664
00:32:30,320 --> 00:32:34,760
Speaker 1: have Amazon Prime, for sure, use Amazon Photos because it's free.

665
00:32:35,080 --> 00:32:38,560
Speaker 1: It's unlimited and free. So upload all the pictures to

666
00:32:38,640 --> 00:32:42,120
Speaker 1: Amazon Photos, make an album, and then you just take

667
00:32:42,160 --> 00:32:45,080
Speaker 1: that album, you click it and there'll be a little

668
00:32:45,120 --> 00:32:48,720
Speaker 1: share icon and you click link. And there's ways to

669
00:32:48,800 --> 00:32:50,840
Speaker 1: share with people. You can share as like a group,

670
00:32:51,000 --> 00:32:52,920
Speaker 1: but the easiest way is just to share a link.

671
00:32:53,280 --> 00:32:56,200
Speaker 1: So you generate a link, and once you generate that link,

672
00:32:56,240 --> 00:32:58,800
Speaker 1: you just email that to your friends and family and

673
00:32:58,840 --> 00:33:00,960
Speaker 1: now they can see all all of the photos in

674
00:33:01,040 --> 00:33:03,360
Speaker 1: that album. They could download the ones they want and

675
00:33:03,400 --> 00:33:06,400
Speaker 1: that's it. They can't add anything, they can't change anything,

676
00:33:06,680 --> 00:33:09,959
Speaker 1: but they can access and download anything that you've shared.

677
00:33:10,280 --> 00:33:12,800
Speaker 1: So again, you have to remember there's a difference between

678
00:33:13,040 --> 00:33:16,760
Speaker 1: sharing the account itself and sharing content that you've uploaded

679
00:33:16,760 --> 00:33:19,840
Speaker 1: to the account. All content that you share online has

680
00:33:19,880 --> 00:33:23,080
Speaker 1: to live somewhere, and someone needs to pay for that storage.

681
00:33:23,440 --> 00:33:26,240
Speaker 1: And so in essence, you're paying for the storage, but

682
00:33:26,320 --> 00:33:30,280
Speaker 1: anyone can download from that storage because they're just a bystander.

683
00:33:30,320 --> 00:33:33,440
Speaker 1: They're just downloading. You're the one uploading and storing it there. Now,

684
00:33:33,480 --> 00:33:36,640
Speaker 1: if you stop paying, that stuff would go away. So again,

685
00:33:36,800 --> 00:33:39,840
Speaker 1: I think Amazon Photos is a great, free, easy way

686
00:33:39,880 --> 00:33:43,280
Speaker 1: to do this again. Put it into an album, generate

687
00:33:43,320 --> 00:33:45,160
Speaker 1: the share link, and then you can share that out

688
00:33:45,160 --> 00:33:47,600
Speaker 1: to your friends and family. And then if you ever

689
00:33:47,640 --> 00:33:49,880
Speaker 1: want to get rid of these share links, like if

690
00:33:49,880 --> 00:33:51,440
Speaker 1: you want to stop sharing, you can just go into

691
00:33:51,480 --> 00:33:53,360
Speaker 1: your settings and turn off that share link.

692
00:33:53,760 --> 00:33:58,360
Speaker 2: Hope that helps. Let's go to Kathy in Los Angeles. Kathy,

693
00:33:58,360 --> 00:33:59,320
Speaker 2: you're on with rich.

694
00:34:00,800 --> 00:34:00,840
Speaker 4: Me.

695
00:34:02,120 --> 00:34:06,920
Speaker 6: Hello, Hi, Hi, okay, I'm on the premiem right now.

696
00:34:07,200 --> 00:34:09,000
Speaker 2: Oh stay safe, no.

697
00:34:08,840 --> 00:34:13,880
Speaker 6: No, no, I'm It's a two prong question what to

698
00:34:14,040 --> 00:34:20,840
Speaker 6: do with old keyboards, old cords, power chords. I have

699
00:34:21,120 --> 00:34:27,520
Speaker 6: a new in the box, old compact wired keyboard that

700
00:34:27,640 --> 00:34:31,319
Speaker 6: comes with a wired mouth. Okay, A friend of mine

701
00:34:31,400 --> 00:34:36,840
Speaker 6: st keep it because if your keyboard on my my

702
00:34:36,960 --> 00:34:40,640
Speaker 6: Dell laptop goes bad, I can always plug it in

703
00:34:41,440 --> 00:34:44,440
Speaker 6: and use it.

704
00:34:44,520 --> 00:34:45,800
Speaker 5: Is that is that true?

705
00:34:46,560 --> 00:34:46,880
Speaker 7: Uh?

706
00:34:47,000 --> 00:34:49,480
Speaker 1: Is it a USB keyboard? Compact has been around? I

707
00:34:49,520 --> 00:34:51,840
Speaker 1: mean that's that's like a retired brand. I feel like,

708
00:34:51,920 --> 00:34:53,399
Speaker 1: so this has got to be old.

709
00:34:54,680 --> 00:34:58,840
Speaker 6: Uh yeah, yeah, no USB?

710
00:34:59,040 --> 00:34:59,720
Speaker 5: It is USB?

711
00:35:00,120 --> 00:35:03,520
Speaker 1: Okay, okay, well, if it's USB, yes, you could theoretically

712
00:35:03,640 --> 00:35:04,760
Speaker 1: plug it into your laptop.

713
00:35:04,760 --> 00:35:05,439
Speaker 2: But here's the deal.

714
00:35:06,520 --> 00:35:09,200
Speaker 1: You know, you're you're preparing for a scenario that a

715
00:35:09,400 --> 00:35:11,360
Speaker 1: has never happened to me. I've never had a keyboard

716
00:35:11,360 --> 00:35:14,399
Speaker 1: go bad on my laptop number two.

717
00:35:15,440 --> 00:35:17,480
Speaker 2: You know this is old. I would just get rid

718
00:35:17,520 --> 00:35:17,719
Speaker 2: of it.

719
00:35:17,760 --> 00:35:20,120
Speaker 1: You can buy a keyboard on Amazon for like eight

720
00:35:20,160 --> 00:35:22,439
Speaker 1: bucks if you needed it, if you if it came

721
00:35:22,480 --> 00:35:24,640
Speaker 1: to that, and it's going to be a modern keyboard,

722
00:35:25,000 --> 00:35:26,920
Speaker 1: and you could buy a mouse for about three dollars.

723
00:35:26,960 --> 00:35:29,719
Speaker 1: So it's you know, it's it's not something that you

724
00:35:29,800 --> 00:35:32,760
Speaker 1: need to take up space in your home and keep

725
00:35:33,080 --> 00:35:36,520
Speaker 1: for this doomsday scenario. Now, if you have the space

726
00:35:36,520 --> 00:35:38,719
Speaker 1: and you just want to keep it, fine, then you know,

727
00:35:38,920 --> 00:35:41,800
Speaker 1: go ahead. But I'm not convinced that this is a

728
00:35:42,560 --> 00:35:46,000
Speaker 1: USB mouse that will fit into your computer. I'm it may,

729
00:35:47,120 --> 00:35:49,319
Speaker 1: but I can't remember the last time that Compac has

730
00:35:49,360 --> 00:35:52,520
Speaker 1: sold a mouse. And I'm trying to let me see,

731
00:35:52,520 --> 00:35:57,959
Speaker 1: when did Compact go out of business. Let's see, let's see,

732
00:35:57,960 --> 00:36:00,800
Speaker 1: I'm trying to see here. Okay, two thousand and twenty

733
00:36:00,960 --> 00:36:03,680
Speaker 1: twenty five. The brand is Okay is currently licensed the

734
00:36:03,719 --> 00:36:05,520
Speaker 1: third parties outside the US.

735
00:36:06,080 --> 00:36:06,879
Speaker 2: It looks like it was.

736
00:36:06,840 --> 00:36:13,160
Speaker 1: Operating until okay, yeah, HP to twenty thirteen when it

737
00:36:13,160 --> 00:36:16,520
Speaker 1: was discontinued. Okay, so you're talking something from you know,

738
00:36:16,560 --> 00:36:19,160
Speaker 1: at least ten years ago. I would probably just get

739
00:36:19,239 --> 00:36:20,719
Speaker 1: rid of this. You could put on eBay. So if

740
00:36:20,719 --> 00:36:22,799
Speaker 1: it's in, if it's new in the box, nib as

741
00:36:22,840 --> 00:36:25,640
Speaker 1: we say on eBay, I would put it on eBay.

742
00:36:25,640 --> 00:36:27,120
Speaker 1: I mean there might be a collector out there that

743
00:36:27,200 --> 00:36:29,880
Speaker 1: wants something like this in the box. If that's the case,

744
00:36:30,280 --> 00:36:34,279
Speaker 1: that's kind of cool. Otherwise I would just when you

745
00:36:34,320 --> 00:36:37,680
Speaker 1: need a keyboard and mouse, just order Amazon Basics or

746
00:36:37,719 --> 00:36:41,200
Speaker 1: Amazon Essentials on Amazon, and you can let's say, let's

747
00:36:41,200 --> 00:36:45,480
Speaker 1: see how much a keyboard is Amazon. So the Amazon

748
00:36:45,760 --> 00:36:48,359
Speaker 1: Basics keyboard, Okay, I was a little a little lower

749
00:36:48,440 --> 00:36:52,520
Speaker 1: on my price. It's eleven sixty nine. So oh a keyboard,

750
00:36:52,560 --> 00:36:56,000
Speaker 1: wired keyboard and mouse bundle is twenty dollars. So I

751
00:36:56,080 --> 00:36:58,360
Speaker 1: don't I don't really think you need to worry about

752
00:36:58,440 --> 00:37:00,680
Speaker 1: keeping this thing for the future. Now, when it comes

753
00:37:00,760 --> 00:37:03,279
Speaker 1: to the other cables that you have, if you have

754
00:37:03,320 --> 00:37:05,080
Speaker 1: a bunch of stuff around the house that you want

755
00:37:05,120 --> 00:37:08,480
Speaker 1: to get rid of, Staples is a fantastic place to

756
00:37:08,520 --> 00:37:12,080
Speaker 1: recycle stuff. They take everything within reason. You can go

757
00:37:12,080 --> 00:37:14,560
Speaker 1: on their website and see exactly what they take. But

758
00:37:14,600 --> 00:37:18,560
Speaker 1: they're really good. Best Buy has a recycling program as well.

759
00:37:18,600 --> 00:37:20,239
Speaker 1: You can do that. And if you don't want to

760
00:37:20,239 --> 00:37:22,400
Speaker 1: bring stuff into the store, best Buy has this cool

761
00:37:22,440 --> 00:37:24,560
Speaker 1: thing where they will ship you a box. You pay

762
00:37:25,040 --> 00:37:26,440
Speaker 1: a certain amount for the box. I don't know if

763
00:37:26,480 --> 00:37:28,439
Speaker 1: it's twenty five dollars, whatever it is, but they'll ship

764
00:37:28,480 --> 00:37:31,319
Speaker 1: you a box and you just load that box up

765
00:37:31,440 --> 00:37:34,480
Speaker 1: at home with all of your cables and things, all

766
00:37:34,520 --> 00:37:37,480
Speaker 1: your old tech electronics, throw it in the box.

767
00:37:37,600 --> 00:37:38,399
Speaker 2: Again within reason.

768
00:37:38,480 --> 00:37:40,320
Speaker 1: There's certain things that are allowed certain things that aren't,

769
00:37:40,560 --> 00:37:42,319
Speaker 1: and then you just slap a label on it and

770
00:37:42,400 --> 00:37:44,080
Speaker 1: bring it to the UPS store or whatever and they

771
00:37:44,080 --> 00:37:47,719
Speaker 1: will take care of all that stuff. Apple Store you

772
00:37:47,719 --> 00:37:49,920
Speaker 1: can also recycle stuff there as well, So if you

773
00:37:49,960 --> 00:37:52,160
Speaker 1: want to bring stuff into the Apple Store, even if

774
00:37:52,200 --> 00:37:54,440
Speaker 1: it's not Apple, they will take it. And you can

775
00:37:54,480 --> 00:37:57,080
Speaker 1: go on their website and see what they'll take for recycling.

776
00:37:57,120 --> 00:38:00,400
Speaker 1: And it's pretty generous. All of these recycling pro are

777
00:38:00,440 --> 00:38:02,520
Speaker 1: pretty generous, and I think some of it is funded

778
00:38:02,520 --> 00:38:05,400
Speaker 1: by the states that you live in, so that's why

779
00:38:05,520 --> 00:38:08,200
Speaker 1: they're getting a little help there. And also they refurbish

780
00:38:08,280 --> 00:38:10,160
Speaker 1: some of it, sell some of whatever they do with it.

781
00:38:10,520 --> 00:38:12,200
Speaker 1: But again, you want to look for a place that's

782
00:38:12,239 --> 00:38:14,600
Speaker 1: going to be reputable. And if you don't know how

783
00:38:14,640 --> 00:38:17,600
Speaker 1: to get the data off these machines, some of these

784
00:38:17,640 --> 00:38:21,160
Speaker 1: places promised to do that in a secure manner for you.

785
00:38:21,360 --> 00:38:23,359
Speaker 1: So if you can't power something up, you can't turn

786
00:38:23,400 --> 00:38:25,440
Speaker 1: it on, you bring it to Staples. They say that

787
00:38:25,480 --> 00:38:27,239
Speaker 1: they will take care of it for you. And I

788
00:38:27,280 --> 00:38:29,279
Speaker 1: did go to one of these facilities that does this

789
00:38:29,719 --> 00:38:31,800
Speaker 1: and I watch them. They take this computer out of

790
00:38:31,840 --> 00:38:33,680
Speaker 1: the box, they turn it on if they can get

791
00:38:33,680 --> 00:38:35,920
Speaker 1: it on and then they immediately wipe all the data

792
00:38:35,960 --> 00:38:38,560
Speaker 1: off of it and then recycle the parts and junk it.

793
00:38:38,600 --> 00:38:40,560
Speaker 2: And it's pretty wild to see this process.

794
00:38:41,160 --> 00:38:45,080
Speaker 1: Thanks for the call, Kathy, and appreciate you listening to

795
00:38:45,120 --> 00:38:50,000
Speaker 1: the show. Speaking of Apple, Apple TV Plus is getting

796
00:38:50,000 --> 00:38:50,560
Speaker 1: a new name.

797
00:38:51,920 --> 00:38:52,680
Speaker 2: When did this launch?

798
00:38:52,719 --> 00:38:55,759
Speaker 1: I think Apple TV Plus launched around twenty nineteen and

799
00:38:55,800 --> 00:38:58,560
Speaker 1: everything was Plus plus plus, Disney Plus.

800
00:38:58,920 --> 00:39:00,520
Speaker 2: And then you had Max bo Max.

801
00:39:00,560 --> 00:39:06,120
Speaker 1: Everything's a Max or A Plus, and then I was

802
00:39:06,120 --> 00:39:08,000
Speaker 1: gonna make a joke there, but I decided against it.

803
00:39:08,960 --> 00:39:11,799
Speaker 1: And then now you know they're slimming it down. Now

804
00:39:11,800 --> 00:39:14,920
Speaker 1: it's just Apple TV. That's not confusing. Now you've got

805
00:39:14,960 --> 00:39:17,800
Speaker 1: Apple TV the app, you've got Apple TV the box,

806
00:39:17,880 --> 00:39:20,480
Speaker 1: and now you've got Apple TV the service, which is

807
00:39:20,520 --> 00:39:24,279
Speaker 1: a premium service. So it is changing to Apple TV

808
00:39:24,600 --> 00:39:29,239
Speaker 1: on now, I guess. And so just know that twelve

809
00:39:29,360 --> 00:39:31,719
Speaker 1: ninety nine a month seven day free trial. If you

810
00:39:31,719 --> 00:39:33,920
Speaker 1: buy a new Apple product, you get a couple months free.

811
00:39:34,560 --> 00:39:37,319
Speaker 1: I'll be honest, I've subscribed to Apple TV Plus since

812
00:39:37,400 --> 00:39:41,320
Speaker 1: day one, and it's probably the service I get the

813
00:39:41,400 --> 00:39:42,359
Speaker 1: least value out of.

814
00:39:42,400 --> 00:39:43,479
Speaker 2: But it's in a bundle now.

815
00:39:43,680 --> 00:39:45,480
Speaker 1: And by the way, the first year was free, and

816
00:39:45,520 --> 00:39:48,960
Speaker 1: then I just kept paying and twelve ninety nine a month.

817
00:39:49,000 --> 00:39:50,840
Speaker 1: I would find it hard to pay that, I think

818
00:39:51,239 --> 00:39:53,560
Speaker 1: because I'm not really watching a whole bunch of stuff.

819
00:39:53,560 --> 00:39:55,880
Speaker 1: Although I am watching a new show on there, so

820
00:39:56,000 --> 00:39:58,160
Speaker 1: I take that all back. It's all worth it. I

821
00:39:58,160 --> 00:40:02,080
Speaker 1: think it's called Knife's Edge, Knife Edge, and it's basically

822
00:40:02,080 --> 00:40:04,600
Speaker 1: about these restaurants that are trying to get a Michelin star,

823
00:40:04,680 --> 00:40:06,880
Speaker 1: which I never really cared about because I'm not the

824
00:40:06,920 --> 00:40:09,040
Speaker 1: fancy food eater, you know, like they serve you that

825
00:40:09,080 --> 00:40:10,680
Speaker 1: little tiny thing in the middle of the plate with

826
00:40:10,719 --> 00:40:13,200
Speaker 1: like three It always has some sort of fish egg

827
00:40:13,239 --> 00:40:14,359
Speaker 1: on it, like a caviar egg.

828
00:40:14,400 --> 00:40:14,839
Speaker 2: I don't know why.

829
00:40:14,840 --> 00:40:17,680
Speaker 1: I guess that's fancy, but not to me. Like if

830
00:40:17,680 --> 00:40:19,480
Speaker 1: I see that, I'm like, can I scrape that off?

831
00:40:20,360 --> 00:40:23,480
Speaker 1: To like, sir, that's the best part the caviat I'm like,

832
00:40:24,480 --> 00:40:26,920
Speaker 1: don't know anyway, So I am watching that show and

833
00:40:26,960 --> 00:40:30,800
Speaker 1: then F one. Finally, all the money that I've spent

834
00:40:30,960 --> 00:40:33,360
Speaker 1: on Apple tv Plus over the past six years is

835
00:40:33,400 --> 00:40:35,759
Speaker 1: all coming to a head. I didn't see F one

836
00:40:35,760 --> 00:40:37,719
Speaker 1: in the movie theaters because I knew it was coming

837
00:40:37,760 --> 00:40:40,239
Speaker 1: to Apple TV Plus. Because Apple financed it, and so

838
00:40:40,320 --> 00:40:41,960
Speaker 1: I said, I know this is gonna be on streaming,

839
00:40:42,239 --> 00:40:45,480
Speaker 1: and so December twelfth, I cannot wait. I'm gonna get

840
00:40:45,520 --> 00:40:47,880
Speaker 1: all whatever five hundred dollars I've paid over the past

841
00:40:48,200 --> 00:40:49,600
Speaker 1: five years to Apple TV plus.

842
00:40:49,640 --> 00:40:51,800
Speaker 2: That is gonna be the movie I get my value

843
00:40:51,840 --> 00:40:52,120
Speaker 2: out of.

844
00:40:53,080 --> 00:40:54,839
Speaker 1: So if you were like me and you didn't see

845
00:40:54,880 --> 00:40:56,840
Speaker 1: in the theaters, or maybe you did see it, you

846
00:40:56,880 --> 00:40:59,240
Speaker 1: want to see it again? F one coming to Apple

847
00:40:59,239 --> 00:41:02,880
Speaker 1: TV plus or sorry Apple TV on December twelfth, and

848
00:41:02,920 --> 00:41:05,240
Speaker 1: I will tell you that's going to break every record

849
00:41:05,239 --> 00:41:08,400
Speaker 1: they have, all of their sign ups, all of their streaming.

850
00:41:08,800 --> 00:41:11,200
Speaker 1: That is going to break it all. And by the way,

851
00:41:11,280 --> 00:41:14,080
Speaker 1: I joke about Apple DV plus being my least, you know,

852
00:41:14,560 --> 00:41:17,000
Speaker 1: return on an investment. I also watch Platonic, which I

853
00:41:17,000 --> 00:41:19,759
Speaker 1: think is hilarious. I watched The Studio, which I thought

854
00:41:19,800 --> 00:41:24,800
Speaker 1: was hilarious. And my wife watches Shrinking, which she loves.

855
00:41:25,120 --> 00:41:27,840
Speaker 1: So there is value. And if you watch, you know,

856
00:41:27,840 --> 00:41:29,799
Speaker 1: the Friday night baseball stuff, it's there.

857
00:41:29,880 --> 00:41:31,840
Speaker 2: Some of the movies have been hit or miss, but

858
00:41:31,960 --> 00:41:34,080
Speaker 2: again there you have it all right.

859
00:41:34,320 --> 00:41:36,719
Speaker 1: Eighty eight rich one O one eight eight eight seven

860
00:41:36,880 --> 00:41:39,200
Speaker 1: four to two four one zero one.

861
00:41:39,360 --> 00:41:40,920
Speaker 2: Coming up, we'll take some more of your calls.

862
00:41:41,160 --> 00:41:43,319
Speaker 1: I'll tell you why Google is making it easier to

863
00:41:43,440 --> 00:41:47,480
Speaker 1: hide ads on its search results. But there is a

864
00:41:47,600 --> 00:41:50,880
Speaker 1: catch to that, plus much more right here coming up

865
00:41:50,960 --> 00:41:58,799
Speaker 1: on rich on Tech. Welcome back to rich on Tech.

866
00:41:58,880 --> 00:42:01,560
Speaker 1: Rich Demiro here, hanging out out with you, talking technology

867
00:42:01,600 --> 00:42:04,680
Speaker 1: Triple eight Rich one O one eight eight eight seven

868
00:42:04,840 --> 00:42:06,879
Speaker 1: four to two four one zero one.

869
00:42:07,680 --> 00:42:08,160
Speaker 2: Coming up.

870
00:42:08,960 --> 00:42:11,960
Speaker 1: In the next segment, we're going to talk to Rebecca

871
00:42:12,000 --> 00:42:15,600
Speaker 1: Griffiths from Assurant. She's going to talk about the best

872
00:42:15,600 --> 00:42:17,319
Speaker 1: ways to get the most money for your phone if

873
00:42:17,320 --> 00:42:18,640
Speaker 1: you're thinking about trading it in.

874
00:42:19,160 --> 00:42:21,120
Speaker 2: Let's go to fill in San Diego. Phil, you're on

875
00:42:21,200 --> 00:42:21,600
Speaker 2: with rich.

876
00:42:22,880 --> 00:42:25,480
Speaker 7: Hey, thanks for taking my call. I want to thank you.

877
00:42:25,840 --> 00:42:28,719
Speaker 7: I always learned something from your show. I always try

878
00:42:28,760 --> 00:42:31,279
Speaker 7: and get at least an hour of you in every week,

879
00:42:31,320 --> 00:42:31,799
Speaker 7: so thank you.

880
00:42:32,440 --> 00:42:34,960
Speaker 1: Well, I'm glad you're learning. That's my biggest goal here

881
00:42:35,040 --> 00:42:39,080
Speaker 1: is just to help and inform, so I'm glad that's working.

882
00:42:39,200 --> 00:42:39,560
Speaker 2: Thank you.

883
00:42:40,000 --> 00:42:43,880
Speaker 7: We'll see what we can do here. Now I'm calling

884
00:42:44,239 --> 00:42:47,080
Speaker 7: on the behalf of a friend, a friend of a friend,

885
00:42:47,239 --> 00:42:49,440
Speaker 7: and I may be a little short on details, but

886
00:42:51,000 --> 00:42:55,680
Speaker 7: I'll call her Holly. I heard Holly's story in a

887
00:42:55,760 --> 00:42:58,360
Speaker 7: grief group where people lose somebody and they go for

888
00:42:58,480 --> 00:43:03,880
Speaker 7: grief a grief group, grief recovery, and she lost her

889
00:43:03,960 --> 00:43:06,919
Speaker 7: teenage son recently as a good kid. Nothing the fairy

890
00:43:07,040 --> 00:43:10,360
Speaker 7: is going on. She can't get into his phone. In fact,

891
00:43:10,680 --> 00:43:13,080
Speaker 7: he got a pink iPhone because he was going to

892
00:43:13,120 --> 00:43:14,320
Speaker 7: turn it down to his sister.

893
00:43:14,440 --> 00:43:17,239
Speaker 2: So he's a good po So sorry.

894
00:43:16,920 --> 00:43:21,360
Speaker 7: To hear that, Thank you. She's having trouble get in

895
00:43:21,520 --> 00:43:24,000
Speaker 7: and finding a way to get into his iPhone. She

896
00:43:24,040 --> 00:43:27,120
Speaker 7: wants to figure out later into his computers. Currently, her

897
00:43:27,200 --> 00:43:30,319
Speaker 7: husband has talked with several groups that know about this.

898
00:43:31,760 --> 00:43:35,320
Speaker 7: They have an Apple phone manager helping them, a live person,

899
00:43:35,760 --> 00:43:38,400
Speaker 7: and there's a lawyer coming in and talking about seven

900
00:43:38,480 --> 00:43:41,439
Speaker 7: thousand dollars to help them get into this. I don't

901
00:43:41,440 --> 00:43:46,040
Speaker 7: know where. I know a lot of people in the

902
00:43:45,560 --> 00:43:49,560
Speaker 7: in the country go through this with deceased people, and

903
00:43:50,000 --> 00:43:55,000
Speaker 7: I don't know what the story is up now, what's

904
00:43:55,080 --> 00:43:58,680
Speaker 7: current about? How do people get into somebody's iPhone or

905
00:43:58,760 --> 00:44:02,719
Speaker 7: computer after' there to see there?

906
00:44:02,760 --> 00:44:05,680
Speaker 1: There's the The short answer is there's not an easy way,

907
00:44:05,800 --> 00:44:09,600
Speaker 1: and it's it's it may never be away. So typically

908
00:44:09,600 --> 00:44:14,840
Speaker 1: what happens is the iPhone is encrypted and without the

909
00:44:14,840 --> 00:44:18,759
Speaker 1: the passcode on that phone or a way to you know,

910
00:44:18,800 --> 00:44:20,919
Speaker 1: if you're a legacy contact, if you're if those things

911
00:44:20,960 --> 00:44:24,360
Speaker 1: are not accessible, it's really impossible. Now there may be

912
00:44:24,480 --> 00:44:27,960
Speaker 1: ways around that, but I'm saying what's easy. And so

913
00:44:28,320 --> 00:44:30,920
Speaker 1: there's not like a setting on the phone or setting

914
00:44:30,960 --> 00:44:32,600
Speaker 1: on the Apple account where you just go, oh, this

915
00:44:32,719 --> 00:44:34,839
Speaker 1: person has passed away. I'd like to I'm you know,

916
00:44:35,160 --> 00:44:38,600
Speaker 1: I'm their parent, or I'm there whatever I would like

917
00:44:38,640 --> 00:44:39,040
Speaker 1: to get in.

918
00:44:39,120 --> 00:44:39,960
Speaker 2: You can't just do that.

919
00:44:40,040 --> 00:44:42,400
Speaker 1: It's it's the way that these phones are set up

920
00:44:42,400 --> 00:44:45,680
Speaker 1: as they are private by design, and so that's great

921
00:44:45,800 --> 00:44:47,799
Speaker 1: for people that want to protect their privacy. Not so

922
00:44:47,880 --> 00:44:51,839
Speaker 1: great when someone is no longer here and you want

923
00:44:51,880 --> 00:44:54,680
Speaker 1: to get access to their device. Now, are there systems

924
00:44:54,680 --> 00:44:56,799
Speaker 1: that may be able to break that encryption and may

925
00:44:56,800 --> 00:44:59,560
Speaker 1: be able to get into that device. Absolutely, and law

926
00:44:59,640 --> 00:45:03,440
Speaker 1: enforcem uses those They are expensive, they're not available to

927
00:45:03,480 --> 00:45:06,719
Speaker 1: the general public. And I'm not sure who this iPhone

928
00:45:06,760 --> 00:45:10,080
Speaker 1: manager is. I've never heard of that. That is definitely

929
00:45:10,160 --> 00:45:13,000
Speaker 1: I don't believe someone at Apple. I don't think they

930
00:45:13,000 --> 00:45:17,080
Speaker 1: assign iPhone managers to folks. But a couple couple of things.

931
00:45:17,160 --> 00:45:19,439
Speaker 1: Number One, if you're listening to this and you want

932
00:45:19,440 --> 00:45:21,680
Speaker 1: someone to be able to access your account in the future,

933
00:45:21,960 --> 00:45:25,120
Speaker 1: you need to do what's called a legacy contact. Go

934
00:45:25,160 --> 00:45:28,040
Speaker 1: into your Apple account on your iPhone, set up what's

935
00:45:28,080 --> 00:45:31,440
Speaker 1: called a legacy contact. That means it will give you,

936
00:45:31,960 --> 00:45:34,640
Speaker 1: it will assign someone a special code. If you ever

937
00:45:34,640 --> 00:45:36,640
Speaker 1: pass away and you have no more access to your phone,

938
00:45:37,960 --> 00:45:40,120
Speaker 1: someone else will get a message that says, hey, you

939
00:45:40,160 --> 00:45:42,200
Speaker 1: can now access this person's phone. You can do that

940
00:45:42,200 --> 00:45:44,279
Speaker 1: with Facebook. You can also do that with Google. That's

941
00:45:44,360 --> 00:45:49,800
Speaker 1: number one. If you want to access requests or request

942
00:45:49,880 --> 00:45:52,480
Speaker 1: access from Apple, you can do that, but you need

943
00:45:52,560 --> 00:45:55,440
Speaker 1: legal documentation. So at a very minimum, you're going to

944
00:45:55,480 --> 00:45:58,920
Speaker 1: need a death certificate and a court order saying that

945
00:45:58,920 --> 00:46:02,560
Speaker 1: there's a reason why you need to access this phone.

946
00:46:03,280 --> 00:46:05,319
Speaker 1: And so you can get in touch with Apple with

947
00:46:05,400 --> 00:46:08,920
Speaker 1: that information, submit that on their website, and you can

948
00:46:08,960 --> 00:46:11,800
Speaker 1: work through that system. But that is not a simple

949
00:46:11,840 --> 00:46:14,000
Speaker 1: thing to do. Again, you have to have that core order.

950
00:46:14,600 --> 00:46:18,239
Speaker 1: So why is this so complicated. It's complicated for a

951
00:46:18,280 --> 00:46:21,840
Speaker 1: reason because if Apple made an easy backdoor to every

952
00:46:21,840 --> 00:46:25,200
Speaker 1: single person's phone out there. Guess who else has access

953
00:46:25,239 --> 00:46:29,120
Speaker 1: to that back door? The governments, the law enforcements out there,

954
00:46:29,239 --> 00:46:32,040
Speaker 1: and yeah, you might say, okay, we live in the US, fine, whatever,

955
00:46:32,280 --> 00:46:35,239
Speaker 1: but there are international governments that would love to get

956
00:46:35,280 --> 00:46:38,640
Speaker 1: access to millions upon millions of people's iPhones. So this

957
00:46:38,680 --> 00:46:41,160
Speaker 1: is a very tricky topic, and it's a very tricky

958
00:46:41,200 --> 00:46:44,680
Speaker 1: place because these tech companies want to encrypt things to

959
00:46:44,760 --> 00:46:47,640
Speaker 1: make sure nobody can get into these accounts. But then

960
00:46:47,760 --> 00:46:50,799
Speaker 1: on the backside, it's tough for family members to get

961
00:46:50,800 --> 00:46:52,200
Speaker 1: in when someone passes.

962
00:46:52,000 --> 00:46:55,600
Speaker 2: Get in easily, I should say. So those are the

963
00:46:55,600 --> 00:46:56,520
Speaker 2: main ways to do it.

964
00:46:57,080 --> 00:47:00,719
Speaker 1: If you have access to the child's pin code that

965
00:47:00,800 --> 00:47:04,160
Speaker 1: unlocks the phone, you could you know, obviously that's very easy,

966
00:47:04,160 --> 00:47:06,400
Speaker 1: and you can use a program like I Amazing to

967
00:47:06,600 --> 00:47:11,040
Speaker 1: download everything from that phone. But that is that's going

968
00:47:11,080 --> 00:47:14,439
Speaker 1: to require having access to the phone, which you said.

969
00:47:14,440 --> 00:47:17,239
Speaker 1: In this group they mentioned they do not, but that's

970
00:47:17,239 --> 00:47:19,680
Speaker 1: what I would do. Those are the avenues. You can

971
00:47:19,719 --> 00:47:22,000
Speaker 1: take take the phone to an Apple store, see what

972
00:47:22,000 --> 00:47:24,280
Speaker 1: the Apple store rep says. If they say something different

973
00:47:24,280 --> 00:47:26,640
Speaker 1: than I said, I'd be curious to hear what they say.

974
00:47:27,320 --> 00:47:30,720
Speaker 1: And I'm sure there's a million people promising the ability

975
00:47:30,719 --> 00:47:32,600
Speaker 1: to unlock and open this phone. I would just be

976
00:47:32,800 --> 00:47:35,960
Speaker 1: very careful before I pay seven thousand dollars to do that.

977
00:47:36,520 --> 00:47:38,880
Speaker 1: You better, you better, really need something on that device.

978
00:47:38,920 --> 00:47:42,320
Speaker 1: And I understand this is a very very sensitive topic

979
00:47:42,400 --> 00:47:43,920
Speaker 1: with your child and you want to see what they

980
00:47:43,960 --> 00:47:46,439
Speaker 1: had on there, and of course preserve their memories as well.

981
00:47:46,920 --> 00:47:48,919
Speaker 1: Thanks for the call, Phil, appreciate it. Eighty to eight

982
00:47:49,000 --> 00:47:51,160
Speaker 1: rich one O one eight eight eight seven four to

983
00:47:51,160 --> 00:47:54,040
Speaker 1: two four one zero one. Coming up, we'll talk trading

984
00:47:54,080 --> 00:48:02,560
Speaker 1: in your phone for maximum cash. Nancy writes in I'm

985
00:48:02,600 --> 00:48:05,239
Speaker 1: trying to sell things on Facebook Marketplace and want to

986
00:48:05,360 --> 00:48:07,960
Speaker 1: use a second phone number so I don't have to

987
00:48:07,960 --> 00:48:10,080
Speaker 1: give out my real one. Is there a free or

988
00:48:10,200 --> 00:48:12,720
Speaker 1: cheap way to do that? Yes, there are many, many,

989
00:48:12,760 --> 00:48:16,760
Speaker 1: many ways to do this. Uh, Google Voice obviously free

990
00:48:17,360 --> 00:48:20,560
Speaker 1: easy way to do that. Then you've got apps, so

991
00:48:20,680 --> 00:48:23,880
Speaker 1: many apps. Text Free is one of them, Sideline is

992
00:48:23,920 --> 00:48:27,960
Speaker 1: another burner, Hushed Hushed is probably more for like the

993
00:48:28,040 --> 00:48:29,839
Speaker 1: dating apps, but that'll work as well. But they all

994
00:48:29,920 --> 00:48:32,400
Speaker 1: let you create a separate phone number for calls and texts.

995
00:48:32,800 --> 00:48:35,080
Speaker 1: Some of them cost money, some of them are free,

996
00:48:35,760 --> 00:48:38,839
Speaker 1: some are free with ads. But that's the easiest way

997
00:48:38,840 --> 00:48:40,399
Speaker 1: to do it if you want to protect yourself from

998
00:48:40,480 --> 00:48:42,960
Speaker 1: spam calls and just in general. You know, once you

999
00:48:43,000 --> 00:48:44,560
Speaker 1: put your phone your phone number out there on one

1000
00:48:44,600 --> 00:48:47,080
Speaker 1: of these things, it's like you're it's out there. So

1001
00:48:47,560 --> 00:48:50,239
Speaker 1: I've got a Google Voice, I've used Burner in the past,

1002
00:48:51,360 --> 00:48:53,640
Speaker 1: text Free, They're all pretty easy. You just have to

1003
00:48:53,680 --> 00:48:55,799
Speaker 1: sign up and you know know what you're getting into

1004
00:48:55,920 --> 00:48:59,240
Speaker 1: and there you go. But lots of ways to do that, Nancy,

1005
00:48:59,440 --> 00:49:01,080
Speaker 1: thanks for the email. If you want to email me

1006
00:49:01,360 --> 00:49:05,680
Speaker 1: Rich on tech dot TV hit contact. All right, it

1007
00:49:05,760 --> 00:49:09,520
Speaker 1: is phone season, a lot of people buying new smartphones

1008
00:49:09,600 --> 00:49:12,000
Speaker 1: trading in their old smartphones. Here to talk about that

1009
00:49:12,160 --> 00:49:17,040
Speaker 1: is Rebecca Griffiths from Assurant Mobile Trade and Expert.

1010
00:49:17,320 --> 00:49:18,520
Speaker 2: Rebecca, Welcome to the show.

1011
00:49:19,800 --> 00:49:20,879
Speaker 4: Thank you for having me, Rich.

1012
00:49:21,280 --> 00:49:23,879
Speaker 1: So explain what Assurant is. How where would I trade

1013
00:49:23,880 --> 00:49:24,920
Speaker 1: in the phone with Assurant.

1014
00:49:26,520 --> 00:49:31,120
Speaker 8: So, Assurant is a device life cycle and services company

1015
00:49:31,239 --> 00:49:36,440
Speaker 8: that helps everything from protecting your phone to being able

1016
00:49:36,480 --> 00:49:39,879
Speaker 8: to enroll in early upgrade programs to trade in which

1017
00:49:39,920 --> 00:49:41,320
Speaker 8: is what we're talking about today.

1018
00:49:41,400 --> 00:49:43,160
Speaker 4: And within our.

1019
00:49:43,040 --> 00:49:45,840
Speaker 8: Connective living business, that's where mobile devices come into play

1020
00:49:45,880 --> 00:49:49,320
Speaker 8: and you wouldn't actually reach Assurant directly. We actually support

1021
00:49:49,360 --> 00:49:53,720
Speaker 8: the ecosystem behind the scenes, so we provide the trade

1022
00:49:53,719 --> 00:49:58,239
Speaker 8: in programs that help power behind your local carriers, your retailers,

1023
00:49:59,080 --> 00:50:02,040
Speaker 8: your equipment manu manufacturers, and that's where you would go

1024
00:50:02,040 --> 00:50:05,320
Speaker 8: to trade in those phones. So whomever is your carrier

1025
00:50:05,480 --> 00:50:08,400
Speaker 8: or operator today, or if you want to do it

1026
00:50:08,400 --> 00:50:12,320
Speaker 8: at your local big box retailler or online with your

1027
00:50:13,400 --> 00:50:15,280
Speaker 8: phone model of choice.

1028
00:50:15,480 --> 00:50:17,160
Speaker 4: Yeah, there's a lot of options.

1029
00:50:16,719 --> 00:50:17,600
Speaker 2: Actually, got it?

1030
00:50:17,640 --> 00:50:19,880
Speaker 1: Okay, So you guys, you're the behind the scenes folks

1031
00:50:19,920 --> 00:50:24,040
Speaker 1: that power all of the trade in programs and insurance

1032
00:50:24,080 --> 00:50:26,959
Speaker 1: programs out there. Can you buy uh No, you can't

1033
00:50:26,960 --> 00:50:29,600
Speaker 1: buy insurance directly from you, huh.

1034
00:50:29,760 --> 00:50:33,760
Speaker 8: We're going to offer that through your local provider. So

1035
00:50:33,960 --> 00:50:36,160
Speaker 8: then we're that behind the scenes, so we'll help make

1036
00:50:36,200 --> 00:50:38,600
Speaker 8: good on all the fulfillment. You can reach us and

1037
00:50:38,960 --> 00:50:41,640
Speaker 8: kind of connect to us once you're enrolled, but really

1038
00:50:41,680 --> 00:50:44,480
Speaker 8: it's important that that relationship remains. So if you have

1039
00:50:45,440 --> 00:50:49,839
Speaker 8: your telecom provider or maybe even with your cable operator today, right,

1040
00:50:49,840 --> 00:50:53,720
Speaker 8: there's a great offering there for mobile customers as well.

1041
00:50:54,000 --> 00:50:55,479
Speaker 8: And when you go to sign up and you buy

1042
00:50:55,480 --> 00:50:58,719
Speaker 8: that new device, that's the key time, right, So when

1043
00:50:58,719 --> 00:51:00,839
Speaker 8: you're buying that new device and you want to look

1044
00:51:00,840 --> 00:51:02,240
Speaker 8: at do you want to protect this device?

1045
00:51:02,239 --> 00:51:03,560
Speaker 4: So you might think about that then.

1046
00:51:03,920 --> 00:51:06,480
Speaker 8: But the other thing is that device holds a lot

1047
00:51:06,480 --> 00:51:08,959
Speaker 8: of value that's already in your pocket. And that's where

1048
00:51:08,960 --> 00:51:12,719
Speaker 8: trading comes into play. So you want to look at, hey,

1049
00:51:12,719 --> 00:51:14,560
Speaker 8: what can I get for this device when I'm ready

1050
00:51:14,640 --> 00:51:16,239
Speaker 8: to move to my next one?

1051
00:51:16,680 --> 00:51:18,280
Speaker 4: How much is this one still worth?

1052
00:51:18,320 --> 00:51:21,560
Speaker 8: And so whomever you're buying your new device from, it

1053
00:51:21,560 --> 00:51:24,680
Speaker 8: has become so popular to offer a trade in program

1054
00:51:24,719 --> 00:51:27,040
Speaker 8: that you're going to find that just about anywhere. When

1055
00:51:27,080 --> 00:51:29,960
Speaker 8: you're buying that new cell phone or even that new

1056
00:51:29,960 --> 00:51:32,040
Speaker 8: smartwatch today, you can trade in a lot of different

1057
00:51:32,080 --> 00:51:33,880
Speaker 8: categories and so that's.

1058
00:51:33,719 --> 00:51:34,640
Speaker 4: When you're going to do it.

1059
00:51:35,440 --> 00:51:37,920
Speaker 1: And you guys came out with this report I mentioned

1060
00:51:37,920 --> 00:51:40,680
Speaker 1: on the show a couple weeks ago, this trade in report.

1061
00:51:41,960 --> 00:51:44,719
Speaker 1: You said that the value to consumers is up. What

1062
00:51:44,760 --> 00:51:45,840
Speaker 1: does that mean exactly?

1063
00:51:47,239 --> 00:51:48,880
Speaker 4: Yeah, So it's kind of exciting.

1064
00:51:49,280 --> 00:51:51,800
Speaker 8: So what we do is we kind of keep our

1065
00:51:51,880 --> 00:51:55,280
Speaker 8: finger on the pulls of where the trade and ecosystem

1066
00:51:55,600 --> 00:51:59,080
Speaker 8: is at and how active consumers are participating in it,

1067
00:51:59,760 --> 00:52:02,080
Speaker 8: and so what we saw that this last quarter in

1068
00:52:02,160 --> 00:52:05,320
Speaker 8: Q two that compared to last year, the same quarter

1069
00:52:05,760 --> 00:52:08,200
Speaker 8: that we saw a lot more activity in trade and

1070
00:52:08,239 --> 00:52:10,600
Speaker 8: whereas Q two can be a little bit slower sometimes

1071
00:52:10,600 --> 00:52:13,799
Speaker 8: there's not as many new phone releases, which is normally

1072
00:52:13,880 --> 00:52:15,880
Speaker 8: what prompts people to move to that next device. They

1073
00:52:15,880 --> 00:52:18,520
Speaker 8: want the latest and the greatest, and so we saw

1074
00:52:18,560 --> 00:52:21,440
Speaker 8: that being a lot higher in Q two, and that

1075
00:52:21,600 --> 00:52:25,080
Speaker 8: was really kind of those correlating factors.

1076
00:52:25,480 --> 00:52:27,320
Speaker 4: There's a lot more promotions.

1077
00:52:26,800 --> 00:52:28,759
Speaker 8: That were in market that drive people to go in

1078
00:52:28,800 --> 00:52:31,319
Speaker 8: and trade their device, and then there's people who are

1079
00:52:31,360 --> 00:52:35,279
Speaker 8: ready to move to new capabilities that are out there.

1080
00:52:35,360 --> 00:52:38,480
Speaker 8: So we're seeing kind of that trend picking up and

1081
00:52:38,520 --> 00:52:40,600
Speaker 8: we're expecting it to be even stronger as we're in

1082
00:52:40,800 --> 00:52:42,120
Speaker 8: the middle of Q three right now.

1083
00:52:42,200 --> 00:52:44,319
Speaker 1: I was going to say, so Q two is like

1084
00:52:44,400 --> 00:52:48,279
Speaker 1: April to June, that's before a lot of these big

1085
00:52:48,320 --> 00:52:51,160
Speaker 1: phones come out, right, That's right.

1086
00:52:51,080 --> 00:52:54,720
Speaker 8: So April to June what you'll see offers in market

1087
00:52:55,600 --> 00:52:58,719
Speaker 8: back to that retail season, like dads and Grads, right,

1088
00:52:58,840 --> 00:53:02,160
Speaker 8: Like those types of things that happened. So we did

1089
00:53:02,160 --> 00:53:03,560
Speaker 8: see some of that where there was a lot of

1090
00:53:03,640 --> 00:53:07,080
Speaker 8: appeal of people to move into what we would call

1091
00:53:07,160 --> 00:53:10,000
Speaker 8: like the the N minus one generation, so not that

1092
00:53:10,200 --> 00:53:12,960
Speaker 8: latest that's coming out, but people knowing that new devices

1093
00:53:13,000 --> 00:53:15,400
Speaker 8: that are coming out, they can get a really good deal.

1094
00:53:15,200 --> 00:53:16,920
Speaker 4: On that device that's in market today.

1095
00:53:17,120 --> 00:53:19,640
Speaker 8: Oh we got a lot of that activity driving it

1096
00:53:19,880 --> 00:53:22,799
Speaker 8: where there was before the next one comes out.

1097
00:53:22,800 --> 00:53:24,840
Speaker 4: But this one's still really good, right, go buy that

1098
00:53:24,920 --> 00:53:25,440
Speaker 4: new one now.

1099
00:53:25,480 --> 00:53:27,840
Speaker 8: So that that's what we saw a much bigger uptick

1100
00:53:27,880 --> 00:53:29,319
Speaker 8: than we did last year at the same time.

1101
00:53:29,560 --> 00:53:31,319
Speaker 1: So funny, so many people tell me they do that.

1102
00:53:31,360 --> 00:53:33,440
Speaker 1: They're like, I know, I know the new iPhone's coming out,

1103
00:53:33,480 --> 00:53:35,879
Speaker 1: so I'm going to get the one that's before it

1104
00:53:35,960 --> 00:53:38,160
Speaker 1: because it's going to be cheaper when that new one

1105
00:53:38,160 --> 00:53:38,600
Speaker 1: comes out.

1106
00:53:38,680 --> 00:53:41,680
Speaker 2: So that's that's a strategy a lot of people use.

1107
00:53:42,120 --> 00:53:44,920
Speaker 1: So why would someone want to trade in their old

1108
00:53:44,920 --> 00:53:47,040
Speaker 1: device instead of keeping it, you know, in a drawer

1109
00:53:47,040 --> 00:53:49,000
Speaker 1: at home in case something breaks on their new device.

1110
00:53:50,120 --> 00:53:53,640
Speaker 8: Oh, so many reasons, let's just start with that. A

1111
00:53:53,640 --> 00:53:55,800
Speaker 8: lot of times people think I'll keep that as a backup,

1112
00:53:56,040 --> 00:53:58,560
Speaker 8: but in reality, once you've moved to that new device,

1113
00:53:59,080 --> 00:54:02,040
Speaker 8: it's really hard to go back to a previous generation device,

1114
00:54:02,080 --> 00:54:05,320
Speaker 8: and there's the hassle of moving things, and so instead

1115
00:54:05,360 --> 00:54:07,560
Speaker 8: what happens is that device get stuck in their drawer

1116
00:54:08,040 --> 00:54:10,719
Speaker 8: and and it's it's kind of like a rotting banana, right,

1117
00:54:10,800 --> 00:54:15,400
Speaker 8: like just losing value every single day. And so instead,

1118
00:54:15,560 --> 00:54:17,319
Speaker 8: if you can trade it in the same time, you're

1119
00:54:17,320 --> 00:54:19,240
Speaker 8: going to get the most money put back in pocket.

1120
00:54:19,680 --> 00:54:22,560
Speaker 8: And this is the other cool side. You're doing something

1121
00:54:22,560 --> 00:54:24,600
Speaker 8: good for the environment. So not only are you keeping

1122
00:54:24,600 --> 00:54:27,160
Speaker 8: out landfills, but when you're trading that device just because

1123
00:54:27,200 --> 00:54:30,000
Speaker 8: you're done with it, many of these devices go on

1124
00:54:30,040 --> 00:54:32,520
Speaker 8: to have a second and sometimes third life, so they

1125
00:54:32,560 --> 00:54:37,160
Speaker 8: go back into that ecosystem. They get referved, cleaned up,

1126
00:54:37,239 --> 00:54:41,080
Speaker 8: and then used back again, either in certified pre own programs,

1127
00:54:41,880 --> 00:54:46,200
Speaker 8: sometimes as a program fix and replace, and so there's

1128
00:54:46,320 --> 00:54:49,160
Speaker 8: there's a lot of use. And that's kind of about participation,

1129
00:54:49,440 --> 00:54:51,359
Speaker 8: and you know, we're all looking to say, how can

1130
00:54:51,400 --> 00:54:53,560
Speaker 8: we do good for the environment and be part of,

1131
00:54:53,840 --> 00:54:55,280
Speaker 8: you know, more of a circular economy.

1132
00:54:55,320 --> 00:54:56,200
Speaker 4: And this is a great way.

1133
00:54:56,239 --> 00:54:59,120
Speaker 8: So it's not only like good for mind your pocketbook,

1134
00:54:59,640 --> 00:55:02,240
Speaker 8: but it's also doing that good for the environment, keeping

1135
00:55:02,239 --> 00:55:04,080
Speaker 8: that device going rather than just letting it.

1136
00:55:04,040 --> 00:55:04,800
Speaker 4: Waste in the drawer.

1137
00:55:05,440 --> 00:55:08,319
Speaker 1: How do you I mean, which devices I guess are

1138
00:55:08,640 --> 00:55:09,719
Speaker 1: having the most value right now?

1139
00:55:09,760 --> 00:55:13,160
Speaker 2: Is it always the iPhone typically or what you know?

1140
00:55:13,440 --> 00:55:15,640
Speaker 4: It really goes back to it.

1141
00:55:16,080 --> 00:55:20,120
Speaker 8: It follows so I think people are really comfortable with autos,

1142
00:55:20,440 --> 00:55:23,040
Speaker 8: right You think of your car that you have, and

1143
00:55:23,360 --> 00:55:25,840
Speaker 8: a car that is going to be the most premium

1144
00:55:25,920 --> 00:55:27,960
Speaker 8: or the latest is going to hold the most value.

1145
00:55:28,400 --> 00:55:31,480
Speaker 8: And that same type of thought process goes to smartphones.

1146
00:55:31,840 --> 00:55:34,360
Speaker 8: So it used to be like ten years ago plus,

1147
00:55:34,360 --> 00:55:36,480
Speaker 8: we didn't even think of, you know, these devices as

1148
00:55:36,480 --> 00:55:37,440
Speaker 8: holding that much value.

1149
00:55:37,560 --> 00:55:39,800
Speaker 4: We have the like you know, the old candy bar style,

1150
00:55:39,840 --> 00:55:40,320
Speaker 4: et cetera.

1151
00:55:40,400 --> 00:55:44,160
Speaker 8: But today these devices they are really little powerful computers

1152
00:55:44,200 --> 00:55:45,200
Speaker 8: that are in our pocket.

1153
00:55:45,520 --> 00:55:46,839
Speaker 4: And so the more premium the.

1154
00:55:46,800 --> 00:55:50,399
Speaker 8: Device is, that's going to dictate how much value it is.

1155
00:55:50,480 --> 00:55:52,640
Speaker 8: So those ones that are more expensive that first time around,

1156
00:55:52,640 --> 00:55:53,800
Speaker 8: they're going to hold that value.

1157
00:55:54,080 --> 00:55:56,080
Speaker 4: And then also the better condition that it is.

1158
00:55:56,280 --> 00:55:58,640
Speaker 2: Right about that yeah.

1159
00:55:59,440 --> 00:56:02,319
Speaker 8: Yeah, yeah, and that that is definitely So those are

1160
00:56:02,360 --> 00:56:04,520
Speaker 8: the biggest drivers. So that for sure that that make

1161
00:56:04,640 --> 00:56:07,719
Speaker 8: model coming out, and then the condition that it is

1162
00:56:07,880 --> 00:56:12,760
Speaker 8: really drives that value. If that device is damaged, depending

1163
00:56:12,800 --> 00:56:15,560
Speaker 8: on the level of damage, that'll drive down that value

1164
00:56:15,640 --> 00:56:16,400
Speaker 8: pretty quickly.

1165
00:56:16,560 --> 00:56:18,759
Speaker 1: Right, Okay, so that that's my final question. We've got

1166
00:56:18,760 --> 00:56:22,440
Speaker 1: about a minute left. You know, the accessories, like if

1167
00:56:22,440 --> 00:56:24,600
Speaker 1: you put a case on it, you have a screen protector.

1168
00:56:25,000 --> 00:56:26,040
Speaker 2: You know, some people like to.

1169
00:56:26,000 --> 00:56:28,080
Speaker 1: Go you know, caseless, they like to you know, just

1170
00:56:28,160 --> 00:56:30,000
Speaker 1: use their like this is the way my phone should be.

1171
00:56:30,280 --> 00:56:32,160
Speaker 1: But when it comes to that trade in, you can

1172
00:56:32,239 --> 00:56:34,799
Speaker 1: really boost your value if your device is in like

1173
00:56:35,040 --> 00:56:37,800
Speaker 1: really good condition one hundred percent.

1174
00:56:37,920 --> 00:56:39,880
Speaker 4: And those are great tips for all of us to

1175
00:56:40,280 --> 00:56:40,800
Speaker 4: take away.

1176
00:56:41,480 --> 00:56:43,880
Speaker 8: Keep that case on there, keep that stream protector because

1177
00:56:43,920 --> 00:56:45,600
Speaker 8: when you know, not only is it going to be

1178
00:56:45,640 --> 00:56:47,319
Speaker 8: in good shape for you, but when you're ready to

1179
00:56:47,320 --> 00:56:49,440
Speaker 8: trade it in, you're going to get the best value

1180
00:56:49,480 --> 00:56:50,280
Speaker 8: for it when you.

1181
00:56:50,280 --> 00:56:51,760
Speaker 4: Upgrade to that next device.

1182
00:56:52,280 --> 00:56:54,360
Speaker 8: And then the other things is when you're ready to

1183
00:56:54,360 --> 00:56:56,359
Speaker 8: trade in, go through and make sure you wipe it,

1184
00:56:56,400 --> 00:56:58,200
Speaker 8: make sure you like you get it ready, and you

1185
00:56:58,239 --> 00:57:00,320
Speaker 8: do your research of what are the best promote motions

1186
00:57:00,360 --> 00:57:02,160
Speaker 8: that are in market when you're ready to buy the

1187
00:57:02,160 --> 00:57:03,680
Speaker 8: next device, and that's how you're going to get the

1188
00:57:03,719 --> 00:57:04,640
Speaker 8: most value out of it.

1189
00:57:04,760 --> 00:57:06,200
Speaker 1: And at the end of the day, if I couldn't

1190
00:57:06,200 --> 00:57:08,520
Speaker 1: wipe it, would you guys? Do that securely?

1191
00:57:09,480 --> 00:57:13,320
Speaker 8: Absolutely absolutely use a reputable reputable company when you go

1192
00:57:13,400 --> 00:57:15,000
Speaker 8: U trade it in and you know that part of

1193
00:57:15,000 --> 00:57:17,440
Speaker 8: that process on the back end, they're sending it to

1194
00:57:17,640 --> 00:57:21,480
Speaker 8: full R two facilities that are ensuring there's complete data

1195
00:57:21,520 --> 00:57:24,400
Speaker 8: wipe and security and sending that back out. So you

1196
00:57:24,400 --> 00:57:26,200
Speaker 8: want to make sure you get your information off because

1197
00:57:26,200 --> 00:57:28,640
Speaker 8: those are you know, that's important data that you need.

1198
00:57:28,840 --> 00:57:31,160
Speaker 8: But then also know that if you're using any of

1199
00:57:31,200 --> 00:57:33,680
Speaker 8: those reputable companies, they're doing that on the back end.

1200
00:57:33,800 --> 00:57:36,400
Speaker 1: All right, Rebecca Griffiths, thanks so much for joining me

1201
00:57:36,440 --> 00:57:37,320
Speaker 1: today from Insurant.

1202
00:57:37,360 --> 00:57:38,200
Speaker 2: Really appreciate it.

1203
00:57:38,960 --> 00:57:40,240
Speaker 4: You're welcome. Thanks again.

1204
00:57:40,720 --> 00:57:43,200
Speaker 1: All right, I'll put a link on the website rich

1205
00:57:43,320 --> 00:57:46,240
Speaker 1: on Tech dot TV to Assurant. You've probably heard of

1206
00:57:46,240 --> 00:57:48,160
Speaker 1: them though, if you have insurance on your phone through

1207
00:57:48,200 --> 00:57:51,120
Speaker 1: your carrier or whatever. All right, eighty eight rich one

1208
00:57:51,120 --> 00:57:53,360
Speaker 1: O one eight eight eight seven four to two four

1209
00:57:53,480 --> 00:57:55,360
Speaker 1: one zero one. Coming up, I'll take some more of

1210
00:57:55,400 --> 00:57:57,000
Speaker 1: your calls, some of your emails.

1211
00:57:57,600 --> 00:57:58,240
Speaker 2: Let's see what else.

1212
00:57:58,240 --> 00:58:00,560
Speaker 1: We're going to talk about connectivity and things that changed

1213
00:58:00,560 --> 00:58:03,280
Speaker 1: in Japan over the years. And Google is adding a

1214
00:58:03,440 --> 00:58:06,120
Speaker 1: hide ads button. I'll explain that coming up right here

1215
00:58:06,160 --> 00:58:15,720
Speaker 1: on rich on Tech. I posted a great app, great

1216
00:58:15,720 --> 00:58:19,520
Speaker 1: website on my newsletter this week, Rich on tech dot TV.

1217
00:58:20,640 --> 00:58:24,560
Speaker 1: It is called vert v e r T. The website

1218
00:58:24,600 --> 00:58:28,040
Speaker 1: is v er t dot sh And what's great about

1219
00:58:28,040 --> 00:58:31,080
Speaker 1: this website is it just converts any document that you

1220
00:58:31,160 --> 00:58:34,680
Speaker 1: have that you need converted. Don't even worry if it's supported.

1221
00:58:34,720 --> 00:58:39,920
Speaker 1: They're all supported images, audio, documents, and video. And the

1222
00:58:40,000 --> 00:58:42,520
Speaker 1: neat thing about it is that all the processing is

1223
00:58:42,560 --> 00:58:46,320
Speaker 1: done on your device, so that means that it's private,

1224
00:58:46,800 --> 00:58:49,160
Speaker 1: and it's open source, so people can see the source

1225
00:58:49,200 --> 00:58:51,440
Speaker 1: code on this, and it's just really easy. You got

1226
00:58:51,440 --> 00:58:53,360
Speaker 1: an image, you got an old image, you want to

1227
00:58:53,400 --> 00:58:55,520
Speaker 1: throw it in there, It'll convert it into a JPEG.

1228
00:58:55,840 --> 00:58:57,840
Speaker 1: You got some sort of old audio file, or you

1229
00:58:57,880 --> 00:58:59,760
Speaker 1: just want to convert an audio file, throw it in there.

1230
00:58:59,760 --> 00:59:04,200
Speaker 1: It'll convert it into whatever you want. Documents, everything except

1231
00:59:04,400 --> 00:59:06,000
Speaker 1: the only one that's not support is PDF.

1232
00:59:06,040 --> 00:59:06,600
Speaker 2: I've noticed.

1233
00:59:07,040 --> 00:59:08,560
Speaker 1: That's the first thing I tried to drag in. I

1234
00:59:08,560 --> 00:59:10,240
Speaker 1: was like, oh, let me grab the text. Can't do that.

1235
00:59:10,800 --> 00:59:16,080
Speaker 1: But everything else epubs, ODT, whatever that is, json, CSV,

1236
00:59:16,680 --> 00:59:19,360
Speaker 1: And then video is supported, so all those old videos.

1237
00:59:19,400 --> 00:59:21,439
Speaker 1: You may have a tiny old video on your from

1238
00:59:21,480 --> 00:59:24,240
Speaker 1: your smartphone or your your regular flip phone back in

1239
00:59:24,280 --> 00:59:28,640
Speaker 1: the day, some random format like I don't know what

1240
00:59:28,800 --> 00:59:35,800
Speaker 1: was just mts M two ts m og flv vob

1241
00:59:36,120 --> 00:59:38,840
Speaker 1: all those random formats that are lingering on your system

1242
00:59:38,880 --> 00:59:41,200
Speaker 1: that don't open. Throw it into here. Now that is

1243
00:59:41,240 --> 00:59:44,720
Speaker 1: done on their server, so just you know, that's just

1244
00:59:44,840 --> 00:59:47,160
Speaker 1: know that. But otherwise, I mean, this thing is really cool.

1245
00:59:47,280 --> 00:59:51,240
Speaker 1: Vert dot sh the website for the show Rich on

1246
00:59:51,280 --> 00:59:53,840
Speaker 1: tech dot TV. I'll put a link there if you're

1247
00:59:53,880 --> 00:59:56,440
Speaker 1: googling stuff, and I already had this happen on my Google.

1248
00:59:56,880 --> 00:59:59,960
Speaker 1: But you can now hide ads in your Google search results,

1249
01:00:00,000 --> 01:00:03,760
Speaker 1: but first you have to scroll past them. So basically

1250
01:00:03,800 --> 01:00:05,720
Speaker 1: the change here. Let me see.

1251
01:00:06,480 --> 01:00:07,840
Speaker 2: Let me see if I can bring this up on

1252
01:00:07,880 --> 01:00:08,320
Speaker 2: my computer.

1253
01:00:08,400 --> 01:00:11,560
Speaker 1: It's just tough to Let's see if I type in

1254
01:00:11,840 --> 01:00:15,400
Speaker 1: best sports, let's just put in best mattresses because that

1255
01:00:15,400 --> 01:00:17,120
Speaker 1: one there's usually a lot of ads for it.

1256
01:00:18,000 --> 01:00:19,240
Speaker 2: So I'm looking to see.

1257
01:00:19,360 --> 01:00:21,200
Speaker 1: Yeah, okay, so I don't I think you have to

1258
01:00:21,240 --> 01:00:23,560
Speaker 1: be logged in on your account to have this happen.

1259
01:00:23,840 --> 01:00:26,000
Speaker 1: But it showed up on my account the other day.

1260
01:00:26,440 --> 01:00:29,840
Speaker 1: But it was like basically, you go to your search

1261
01:00:29,920 --> 01:00:33,280
Speaker 1: results and up at the top all those are sponsored.

1262
01:00:33,280 --> 01:00:36,200
Speaker 1: Typically now you're going to see one label that says sponsored,

1263
01:00:36,240 --> 01:00:38,280
Speaker 1: and then a couple of ads, and then once you

1264
01:00:38,320 --> 01:00:41,280
Speaker 1: scroll past them, there's a button that says hide sponsored results,

1265
01:00:41,840 --> 01:00:43,200
Speaker 1: and you can just hide those. Now, I don't know

1266
01:00:43,200 --> 01:00:44,880
Speaker 1: why you'd want to do that every time. I mean,

1267
01:00:44,880 --> 01:00:46,920
Speaker 1: it seems like a lot of work, but at least

1268
01:00:46,960 --> 01:00:49,840
Speaker 1: it's an option I think that you know. For many

1269
01:00:49,920 --> 01:00:51,480
Speaker 1: years and Google makes a ton of money on this,

1270
01:00:51,480 --> 01:00:53,840
Speaker 1: people are confused as to what's a sponsored result and

1271
01:00:53,840 --> 01:00:57,560
Speaker 1: what's not. Now I'm not saying Google doesn't properly label these.

1272
01:00:57,600 --> 01:01:00,480
Speaker 1: They do, but people just ignore that label. But when

1273
01:01:00,480 --> 01:01:03,640
Speaker 1: you're going on Google, the top results are typically sponsored

1274
01:01:03,680 --> 01:01:05,440
Speaker 1: unless you have some sort of ad blocker running on

1275
01:01:05,480 --> 01:01:07,920
Speaker 1: your system. But now they're giving you that option to

1276
01:01:08,200 --> 01:01:11,200
Speaker 1: hide those sponsored results after you scroll past them, which

1277
01:01:11,240 --> 01:01:13,320
Speaker 1: is handy, but I mean, who's going to take.

1278
01:01:13,160 --> 01:01:14,600
Speaker 2: The time to do that every single time.

1279
01:01:15,680 --> 01:01:17,880
Speaker 1: If you live in California, you can now get a

1280
01:01:17,920 --> 01:01:21,240
Speaker 1: free phone line and a free smartphone. This is through

1281
01:01:21,280 --> 01:01:25,160
Speaker 1: Total Wireless and they are owned by Verizon, so you're

1282
01:01:25,200 --> 01:01:27,640
Speaker 1: going to get a great network. But basically they're launching

1283
01:01:27,680 --> 01:01:32,240
Speaker 1: this new California Lifeline program with California if you're eligible.

1284
01:01:32,320 --> 01:01:32,760
Speaker 2: You can get.

1285
01:01:32,680 --> 01:01:36,040
Speaker 1: Unlimited talk, text, and six gigs of data for zero

1286
01:01:36,080 --> 01:01:38,920
Speaker 1: dollars a month. Now, that's after you qualify for the program.

1287
01:01:38,920 --> 01:01:40,680
Speaker 1: It's usually like twenty nine dollars and then they get

1288
01:01:40,680 --> 01:01:44,560
Speaker 1: some sort of government grant or assistance to pay that.

1289
01:01:44,560 --> 01:01:47,640
Speaker 1: That twenty nine dollars all directly done so you don't

1290
01:01:47,640 --> 01:01:49,640
Speaker 1: have to worry about it. You also get a free

1291
01:01:49,760 --> 01:01:53,360
Speaker 1: smartphone if you want unlimited data eleven bucks per month,

1292
01:01:53,400 --> 01:01:56,560
Speaker 1: which is pretty good. So to qualify, you have to

1293
01:01:56,600 --> 01:01:58,760
Speaker 1: be enrolled in one of these programs, one of these

1294
01:01:58,760 --> 01:02:03,160
Speaker 1: government programs like CalFresh or medical or you know, one

1295
01:02:03,160 --> 01:02:05,000
Speaker 1: of the you know, if you're on one of these programs,

1296
01:02:05,200 --> 01:02:07,960
Speaker 1: you qualify for this. Basically you can apply online or

1297
01:02:08,000 --> 01:02:12,200
Speaker 1: in store. There's no contracts, no credit checks, and I

1298
01:02:12,240 --> 01:02:14,680
Speaker 1: put the website. It's kind of a weird website, but

1299
01:02:14,720 --> 01:02:21,280
Speaker 1: it's www dot MYGDP benefit dot com slash TWCA, Total

1300
01:02:21,280 --> 01:02:24,880
Speaker 1: Wireless California. I'll link that up on the website because

1301
01:02:24,880 --> 01:02:29,080
Speaker 1: it's it's way too tough to remember, but my gdpbeenefit

1302
01:02:29,200 --> 01:02:32,280
Speaker 1: dot com slash TWCA and you have to put the

1303
01:02:32,400 --> 01:02:34,439
Speaker 1: www in front of it or else it doesn't work.

1304
01:02:34,880 --> 01:02:37,080
Speaker 1: So if you want, you can go to my Instagram

1305
01:02:37,080 --> 01:02:39,000
Speaker 1: at rich on Tech. I've got this post. But if

1306
01:02:39,000 --> 01:02:41,640
Speaker 1: you're on one of those programs and you want a

1307
01:02:41,680 --> 01:02:45,960
Speaker 1: free phone line, like why not get it? I think

1308
01:02:45,960 --> 01:02:48,040
Speaker 1: it's funded through the other phone lines, right, Like, if

1309
01:02:48,040 --> 01:02:49,560
Speaker 1: you're paying for a phone line, I think you pay

1310
01:02:49,600 --> 01:02:52,800
Speaker 1: a small amount that funds these other free programs for

1311
01:02:52,840 --> 01:02:55,640
Speaker 1: everyone to have this. So again, California, other states have

1312
01:02:55,680 --> 01:03:01,760
Speaker 1: similar things. Let's see here. Gerald writes in Hey, rich

1313
01:03:01,840 --> 01:03:04,240
Speaker 1: my phone says I have compromised passwords? How do I

1314
01:03:04,320 --> 01:03:09,240
Speaker 1: change them by letting the password app handle it? Good question. Well,

1315
01:03:09,280 --> 01:03:11,800
Speaker 1: if you're using let's see, would you say you're on iPhone.

1316
01:03:12,120 --> 01:03:15,200
Speaker 1: If you're on iPhone, Apple has that built in password manager,

1317
01:03:15,240 --> 01:03:17,840
Speaker 1: that's probably given you that warning. So if you go

1318
01:03:18,080 --> 01:03:22,240
Speaker 1: into settings, password Security Recommendations, you'll see a list of

1319
01:03:22,280 --> 01:03:25,800
Speaker 1: those compromised logins, and then they'll have a link that

1320
01:03:25,880 --> 01:03:29,400
Speaker 1: says change password on website. The password manager doesn't necessarily

1321
01:03:29,480 --> 01:03:31,200
Speaker 1: change the password. Now, some of them do have that

1322
01:03:31,240 --> 01:03:34,720
Speaker 1: functionality where they can go out and directly change that password.

1323
01:03:35,560 --> 01:03:38,040
Speaker 1: It's been a while since I've seen that, but they do.

1324
01:03:38,120 --> 01:03:39,840
Speaker 1: Some of them do have that functionality. I think dash

1325
01:03:39,880 --> 01:03:42,360
Speaker 1: Lane has it. I think last pass might have had it.

1326
01:03:42,720 --> 01:03:45,160
Speaker 1: But otherwise, all you have to do is go directly

1327
01:03:45,200 --> 01:03:48,720
Speaker 1: to the website change and go to the change password link,

1328
01:03:49,080 --> 01:03:52,000
Speaker 1: so you can say forgot password or just change password.

1329
01:03:52,360 --> 01:03:55,600
Speaker 1: And then once you're on that website, the password manager,

1330
01:03:55,640 --> 01:03:57,720
Speaker 1: when it gets to that field where it says enter

1331
01:03:57,760 --> 01:04:01,160
Speaker 1: your new password, it will suggest it'll spring into action

1332
01:04:01,280 --> 01:04:04,200
Speaker 1: and suggest a new password, and you can accept that

1333
01:04:04,240 --> 01:04:07,480
Speaker 1: password and then save it to the password manager. And

1334
01:04:07,520 --> 01:04:09,560
Speaker 1: all of the password managers pretty much work the same

1335
01:04:09,560 --> 01:04:13,080
Speaker 1: way in this regards. So the thing is, if you're

1336
01:04:13,160 --> 01:04:16,360
Speaker 1: using a password manager, you have to remember to use

1337
01:04:16,400 --> 01:04:19,120
Speaker 1: it to both generate the password and save that password.

1338
01:04:19,400 --> 01:04:23,400
Speaker 1: There's nothing worse, I'm sure there are, but there's nothing

1339
01:04:23,440 --> 01:04:26,400
Speaker 1: worse than when you generate a password using your password

1340
01:04:26,400 --> 01:04:29,920
Speaker 1: manager and then it doesn't automatically save that password and

1341
01:04:29,920 --> 01:04:33,640
Speaker 1: you're like, where did that password just go? So a

1342
01:04:33,680 --> 01:04:37,600
Speaker 1: lot of the password managers will have a password generator history,

1343
01:04:37,640 --> 01:04:39,440
Speaker 1: and if worse comes to worse and you didn't it

1344
01:04:39,440 --> 01:04:41,400
Speaker 1: didn't pop up to save that password, you can go

1345
01:04:41,440 --> 01:04:44,760
Speaker 1: into the history and look at the passwords that you generated,

1346
01:04:45,080 --> 01:04:47,320
Speaker 1: and usually it should say the last date and time

1347
01:04:47,320 --> 01:04:49,520
Speaker 1: that you generated a password, you can copy that and

1348
01:04:49,600 --> 01:04:52,800
Speaker 1: manually enter it into your password manager. But the thing

1349
01:04:52,840 --> 01:04:54,960
Speaker 1: about people and password managers, they don't want to use

1350
01:04:55,000 --> 01:04:57,560
Speaker 1: them because they see them as like too complicated. They're

1351
01:04:57,600 --> 01:05:01,200
Speaker 1: actually very easy once you get in to the habit

1352
01:05:01,360 --> 01:05:04,880
Speaker 1: of using them, and on your smartphone and on your browser,

1353
01:05:04,920 --> 01:05:08,120
Speaker 1: you need to decide which program you're using as your

1354
01:05:08,120 --> 01:05:11,640
Speaker 1: password manager, because the problem is all of these phones

1355
01:05:11,760 --> 01:05:14,400
Speaker 1: and platforms have their own password manager that tries to

1356
01:05:14,480 --> 01:05:18,479
Speaker 1: pop up and intercept all this stuff and work because

1357
01:05:18,480 --> 01:05:20,960
Speaker 1: they want you to use their password manager. But you

1358
01:05:21,000 --> 01:05:23,919
Speaker 1: get to decide which password manager you want to use.

1359
01:05:24,440 --> 01:05:27,320
Speaker 1: So whether you're on Android or iPhone, you can go

1360
01:05:27,400 --> 01:05:31,840
Speaker 1: into your settings and decide which password manager you want. So,

1361
01:05:31,920 --> 01:05:36,480
Speaker 1: for instance, on Android, it's under typically under autofil, So

1362
01:05:36,560 --> 01:05:40,120
Speaker 1: if you type in in the settings in the search autofill,

1363
01:05:41,080 --> 01:05:46,680
Speaker 1: it'll say under passwords, pass keys, and autofill, choose your

1364
01:05:46,720 --> 01:05:49,120
Speaker 1: preferred service, and you can go in there and choose

1365
01:05:49,120 --> 01:05:53,240
Speaker 1: the service that you want to pop up when you're using.

1366
01:05:53,080 --> 01:05:53,920
Speaker 2: Your password manager.

1367
01:05:53,920 --> 01:05:57,240
Speaker 1: Same thing on the iPhone, search for autofill or passwords,

1368
01:05:57,240 --> 01:05:59,720
Speaker 1: and there's a place where you decide you don't need

1369
01:05:59,760 --> 01:06:02,280
Speaker 1: to use Apple's password app. In fact, I really like

1370
01:06:02,360 --> 01:06:05,880
Speaker 1: a third party app like bitwarden because it's it works

1371
01:06:05,880 --> 01:06:09,320
Speaker 1: everywhere equally eighty eight rich one oh one eighty eight

1372
01:06:09,360 --> 01:06:11,840
Speaker 1: seven four to two, four to one zero one. Back

1373
01:06:11,880 --> 01:06:25,040
Speaker 1: after this, we had a Divina right in from Littleton,

1374
01:06:25,120 --> 01:06:29,200
Speaker 1: Colorado who listens on KOA love the show, learn a

1375
01:06:29,200 --> 01:06:30,120
Speaker 1: lot from you each week.

1376
01:06:30,160 --> 01:06:31,320
Speaker 2: Another thing about Apple TV.

1377
01:06:31,400 --> 01:06:33,040
Speaker 1: Starting next year, they're going to have the rights to

1378
01:06:33,080 --> 01:06:35,720
Speaker 1: the F one races for the next five years. Yes,

1379
01:06:36,960 --> 01:06:39,920
Speaker 1: I meant to mention that as well on the show,

1380
01:06:40,280 --> 01:06:43,000
Speaker 1: and I just did so. Yes, Apple and Formula one

1381
01:06:43,040 --> 01:06:47,480
Speaker 1: have signed a five year exclusive broadcast deal. Next season,

1382
01:06:47,520 --> 01:06:50,520
Speaker 1: every F one practice, qualifying, Sprint, and Grand Prix will

1383
01:06:50,560 --> 01:06:55,880
Speaker 1: stream on Apple TV. Obviously, Apple did really well with

1384
01:06:56,080 --> 01:06:59,880
Speaker 1: F one, the movie highest grossing sports film ever made,

1385
01:07:00,000 --> 01:07:05,840
Speaker 1: six hundred and twenty nine million worldwide. Really really that?

1386
01:07:05,840 --> 01:07:08,040
Speaker 2: That's okay.

1387
01:07:09,240 --> 01:07:11,920
Speaker 1: My son loves sports movies, that's all he watches. He

1388
01:07:12,160 --> 01:07:15,240
Speaker 1: loves those kind of movies, so I can't wait to

1389
01:07:15,240 --> 01:07:18,360
Speaker 1: watch this with him December twelfth. Anyway, the F one

1390
01:07:18,440 --> 01:07:22,400
Speaker 1: content will also appear across all of Apple's properties, And

1391
01:07:22,640 --> 01:07:25,560
Speaker 1: there you have it. Apple is a force to be

1392
01:07:25,680 --> 01:07:27,720
Speaker 1: reckoned with at this point. I mean, now they're doing

1393
01:07:27,800 --> 01:07:31,000
Speaker 1: baseball games, now they're doing F one, they have a

1394
01:07:31,000 --> 01:07:35,560
Speaker 1: movie studio, TV studio, you know, all the gadgets they make,

1395
01:07:36,600 --> 01:07:40,480
Speaker 1: it's just unbelievable, Like how much bigger can this company get?

1396
01:07:40,520 --> 01:07:43,680
Speaker 1: And the irony of Apple, the irony of Apple, and

1397
01:07:43,720 --> 01:07:46,800
Speaker 1: I hope I'm telling this story right. But back in

1398
01:07:46,840 --> 01:07:51,040
Speaker 1: the day when Apple wanted whatever the deal was with

1399
01:07:51,080 --> 01:07:55,800
Speaker 1: their name, it was a whole thing with Apple, the

1400
01:07:56,080 --> 01:07:58,240
Speaker 1: you know the British company set up by the Beatles, right,

1401
01:07:58,560 --> 01:08:00,560
Speaker 1: it was this whole thing where like Apple wanted to

1402
01:08:00,680 --> 01:08:01,720
Speaker 1: use the term Apple.

1403
01:08:01,800 --> 01:08:02,160
Speaker 2: I think it.

1404
01:08:02,400 --> 01:08:04,200
Speaker 1: I see, I should have looked this up before I

1405
01:08:04,200 --> 01:08:08,440
Speaker 1: told this story. But the whole thing was that Apple

1406
01:08:08,560 --> 01:08:12,280
Speaker 1: was like, we are never gonna sell music, so you

1407
01:08:12,320 --> 01:08:14,400
Speaker 1: can give us this name. See I'm already you know,

1408
01:08:14,480 --> 01:08:15,840
Speaker 1: I'm not even gonna tell the story. I'll tell it

1409
01:08:15,880 --> 01:08:17,040
Speaker 1: after I look it up because I want to get

1410
01:08:17,040 --> 01:08:19,320
Speaker 1: the story right. But long story short, the irony is

1411
01:08:19,320 --> 01:08:23,360
Speaker 1: that Apple now sells everything. I mean, what doesn't Apple

1412
01:08:23,439 --> 01:08:28,360
Speaker 1: sell at this point, books, music, TV shows, movies, gadgets.

1413
01:08:29,120 --> 01:08:32,200
Speaker 1: I mean, it's just it's just wild. Yeah, Well, when's

1414
01:08:32,240 --> 01:08:34,519
Speaker 1: the car coming out. I don't know Adam wants the car,

1415
01:08:34,600 --> 01:08:36,439
Speaker 1: but I think they gave up in the car. But

1416
01:08:36,439 --> 01:08:39,960
Speaker 1: it would be a perfect fit, perfect fit. They already

1417
01:08:39,960 --> 01:08:44,479
Speaker 1: have showrooms in every mall in the world. You can

1418
01:08:44,560 --> 01:08:47,200
Speaker 1: drive a car in there. And now that f one's

1419
01:08:47,200 --> 01:08:48,840
Speaker 1: done so well, maybe they will make a car. Maybe

1420
01:08:48,840 --> 01:08:53,559
Speaker 1: they'll buy the rights of that too. Nathan is in Arcadia. Nathan,

1421
01:08:53,600 --> 01:08:54,320
Speaker 1: you're on with Rich.

1422
01:08:55,439 --> 01:08:59,400
Speaker 9: Hi. Rich, My wife and I just bought a Hyacins TV.

1423
01:09:00,560 --> 01:09:05,160
Speaker 9: Spectrum is our cable provider. The problem we're having is

1424
01:09:05,200 --> 01:09:08,880
Speaker 9: with the Spectrum remote. If I when I hit the

1425
01:09:09,680 --> 01:09:13,200
Speaker 9: system button, it'll turn off both the box and the TV.

1426
01:09:14,080 --> 01:09:16,679
Speaker 9: And if I hit the system button again, it'll turn

1427
01:09:16,760 --> 01:09:19,200
Speaker 9: on the box and the TV. But if I come

1428
01:09:19,280 --> 01:09:23,559
Speaker 9: back ten fifteen minutes later, which is normal, and I

1429
01:09:23,640 --> 01:09:26,519
Speaker 9: hit the system button, it only turns on the box

1430
01:09:26,560 --> 01:09:27,479
Speaker 9: and not the TV.

1431
01:09:29,640 --> 01:09:31,880
Speaker 1: So the first time it turns it on every time,

1432
01:09:31,920 --> 01:09:33,360
Speaker 1: and then the second time it doesn't.

1433
01:09:34,160 --> 01:09:37,479
Speaker 9: If I turn it on right away within a minute

1434
01:09:37,600 --> 01:09:40,800
Speaker 9: or two after turning it off, it'll turn on the television.

1435
01:09:41,400 --> 01:09:46,560
Speaker 9: If I come back ten fifteen minutes later, it only turns.

1436
01:09:46,240 --> 01:09:48,760
Speaker 2: On the box, okay, and not the TV.

1437
01:09:49,040 --> 01:09:49,799
Speaker 9: Have an answer.

1438
01:09:50,640 --> 01:09:52,559
Speaker 2: Well, I think it depends on You can turn.

1439
01:09:52,400 --> 01:09:55,120
Speaker 9: On the TV using the license right.

1440
01:09:55,160 --> 01:09:56,280
Speaker 2: Right of course? Yeah?

1441
01:09:56,400 --> 01:09:58,200
Speaker 1: Yeah, but you want the one remote to do both,

1442
01:09:58,240 --> 01:10:00,600
Speaker 1: which is what the universal remote is supposed to do.

1443
01:10:01,560 --> 01:10:01,960
Speaker 2: I think.

1444
01:10:02,120 --> 01:10:05,240
Speaker 1: So, first off, this is working through line of sight. Correct,

1445
01:10:05,320 --> 01:10:07,120
Speaker 1: this is not an RF remote, do you know that?

1446
01:10:07,240 --> 01:10:11,320
Speaker 1: It's like, so you have to aim it at the TV, right, yeah? Okay,

1447
01:10:12,360 --> 01:10:16,679
Speaker 1: And then the batteries are fresh I'm guessing right, brand

1448
01:10:16,680 --> 01:10:19,720
Speaker 1: new batteries. And now, so the thing what I'm thinking is,

1449
01:10:20,320 --> 01:10:22,120
Speaker 1: and I have a high sense TV, I don't use

1450
01:10:22,160 --> 01:10:23,280
Speaker 1: a universal remote with it.

1451
01:10:23,320 --> 01:10:24,839
Speaker 2: I just use the included remote.

1452
01:10:25,560 --> 01:10:29,479
Speaker 1: But I'm thinking that sometimes these TVs have a sort

1453
01:10:29,479 --> 01:10:31,439
Speaker 1: of a little time out period, or you need to

1454
01:10:31,479 --> 01:10:34,519
Speaker 1: hold the power on button a little bit longer. I'm

1455
01:10:34,560 --> 01:10:36,800
Speaker 1: wondering if this thing is not firing long enough to

1456
01:10:37,600 --> 01:10:40,920
Speaker 1: correctly turn this on the second time after the TV's

1457
01:10:40,960 --> 01:10:42,839
Speaker 1: gone into like a little bit of a deeper sleep.

1458
01:10:44,200 --> 01:10:48,519
Speaker 1: That's my only thought. So when you press the the

1459
01:10:48,560 --> 01:10:50,400
Speaker 1: power button on your remote, do you hold that down

1460
01:10:50,439 --> 01:10:51,439
Speaker 1: for like a second or two?

1461
01:10:53,360 --> 01:10:56,719
Speaker 9: I think I hold it down for like half a second,

1462
01:10:56,800 --> 01:10:58,919
Speaker 9: but not not much longer.

1463
01:10:59,080 --> 01:11:02,760
Speaker 2: Okay, Now, who programmed this remote for you.

1464
01:11:04,680 --> 01:11:08,320
Speaker 9: What it came programmed. But I went and got another

1465
01:11:08,400 --> 01:11:11,880
Speaker 9: remote and I programmed it and I got the I

1466
01:11:12,000 --> 01:11:16,719
Speaker 9: put and then I called up Spectrum and they walked

1467
01:11:16,720 --> 01:11:19,920
Speaker 9: me through programming it, and so they did I guess

1468
01:11:20,400 --> 01:11:21,120
Speaker 9: over the phone.

1469
01:11:21,479 --> 01:11:23,880
Speaker 1: Okay, So, I mean, the only other thing I can

1470
01:11:23,920 --> 01:11:27,000
Speaker 1: think of is perhaps this remote. I mean, the fact

1471
01:11:27,000 --> 01:11:28,880
Speaker 1: that it's turning the TV on and off means that

1472
01:11:28,920 --> 01:11:30,280
Speaker 1: it's clearly working.

1473
01:11:29,960 --> 01:11:33,480
Speaker 2: For that model. But it could be that maybe.

1474
01:11:35,240 --> 01:11:38,320
Speaker 1: It is not fully programmed, but it's just weird that

1475
01:11:38,360 --> 01:11:40,719
Speaker 1: it would work to power it on. So basically, okay,

1476
01:11:40,880 --> 01:11:42,559
Speaker 1: you can always power it on the first time, and

1477
01:11:42,560 --> 01:11:44,080
Speaker 1: then you can always turn it off the first time.

1478
01:11:44,120 --> 01:11:47,479
Speaker 1: But then after fifteen minutes of like you come back

1479
01:11:47,479 --> 01:11:48,880
Speaker 1: into the room when it's off, you're like, oh, I

1480
01:11:48,920 --> 01:11:50,880
Speaker 1: want to turn this TV back on, nothing happens.

1481
01:11:50,920 --> 01:11:53,280
Speaker 2: Just the cable box goes on, right.

1482
01:11:53,520 --> 01:11:57,120
Speaker 1: Yeah. Yeah, that's a tricky one.

1483
01:11:57,280 --> 01:11:57,680
Speaker 2: I don't know.

1484
01:11:57,720 --> 01:11:59,800
Speaker 1: The only thing I can say is is that is

1485
01:11:59,800 --> 01:12:02,360
Speaker 1: there a button on the remote you can program for

1486
01:12:02,560 --> 01:12:05,040
Speaker 1: just the TV power or is it just one universal

1487
01:12:05,080 --> 01:12:05,679
Speaker 1: power button?

1488
01:12:06,000 --> 01:12:08,719
Speaker 9: Yeah, there's a button I can do for just the TV.

1489
01:12:08,960 --> 01:12:10,200
Speaker 9: And I've tried that.

1490
01:12:10,800 --> 01:12:14,240
Speaker 2: And that won't work to turn it on and off. No,

1491
01:12:14,640 --> 01:12:15,559
Speaker 2: it won't turn back on.

1492
01:12:16,560 --> 01:12:17,600
Speaker 9: It won't turn back on.

1493
01:12:18,320 --> 01:12:19,240
Speaker 2: Huh.

1494
01:12:19,320 --> 01:12:20,960
Speaker 1: Well, the only other thing I can think of is

1495
01:12:21,000 --> 01:12:24,360
Speaker 1: go into your Have you gone into the high Sense settings?

1496
01:12:26,520 --> 01:12:28,519
Speaker 9: You mean to their website, No, like on.

1497
01:12:28,400 --> 01:12:30,320
Speaker 2: Your TV itself. This is a smart TV.

1498
01:12:30,360 --> 01:12:33,320
Speaker 1: I'm guessing right, right, Okay, I would go into the

1499
01:12:33,400 --> 01:12:37,559
Speaker 1: high Sense settings and see if there's anything that says sleep.

1500
01:12:38,600 --> 01:12:41,200
Speaker 1: Wondering if this TV is going into a deeper sleep

1501
01:12:41,320 --> 01:12:44,720
Speaker 1: and the remote that it comes with might unlock that,

1502
01:12:45,000 --> 01:12:47,120
Speaker 1: you know, the deeper sleep. But if you go into

1503
01:12:47,120 --> 01:12:49,040
Speaker 1: your settings, there might be a setting. I feel like

1504
01:12:49,080 --> 01:12:53,240
Speaker 1: I remember changing something on my TV that basically makes

1505
01:12:53,280 --> 01:12:55,040
Speaker 1: it so that it goes into a deeper sleep for

1506
01:12:55,200 --> 01:12:57,960
Speaker 1: energy conservation. There might be a setting there that you

1507
01:12:58,040 --> 01:13:01,800
Speaker 1: can you can toggle that might keep the TV in

1508
01:13:01,840 --> 01:13:05,920
Speaker 1: a more awake state, that might allow it to come

1509
01:13:05,960 --> 01:13:08,679
Speaker 1: on at any time, even after you've turned it off recently.

1510
01:13:08,800 --> 01:13:10,240
Speaker 2: So that's the only thing I.

1511
01:13:10,160 --> 01:13:14,000
Speaker 1: Can think of, Nathan, that's a challenging situation. I will

1512
01:13:14,040 --> 01:13:17,080
Speaker 1: tell you that universal remotes are good, but sometimes they

1513
01:13:17,080 --> 01:13:21,760
Speaker 1: are not perfect, and that could be that you're experiencing

1514
01:13:22,000 --> 01:13:24,800
Speaker 1: this frustrating problem it may not be solvable, but I

1515
01:13:24,840 --> 01:13:28,920
Speaker 1: would go into the settings on the high sense. This

1516
01:13:29,000 --> 01:13:31,160
Speaker 1: sounds like it's a problem with the high sense. Sounds

1517
01:13:31,200 --> 01:13:33,479
Speaker 1: like something's not firing for long enough, and also the

1518
01:13:33,520 --> 01:13:36,120
Speaker 1: high sense is not receiving that information quick enough. So

1519
01:13:37,080 --> 01:13:40,240
Speaker 1: thanks for the call, appreciate it. That is frustrating. I've

1520
01:13:41,120 --> 01:13:43,559
Speaker 1: I've just gotten to my high sense remote because it's

1521
01:13:43,600 --> 01:13:46,120
Speaker 1: the easiest, and I use the high Sense built in

1522
01:13:46,200 --> 01:13:50,400
Speaker 1: Google TV because it just works. And I had the

1523
01:13:50,400 --> 01:13:53,160
Speaker 1: whole remote with the every and I'll be honest, every

1524
01:13:53,160 --> 01:13:57,240
Speaker 1: remote I've had with the Apple TV and with the Firestick,

1525
01:13:57,560 --> 01:13:59,439
Speaker 1: they all seem to work for a period of time

1526
01:13:59,479 --> 01:14:01,000
Speaker 1: and all of a sudd and they just stop working

1527
01:14:01,080 --> 01:14:03,519
Speaker 1: for something like one of the small like it doesn't

1528
01:14:03,600 --> 01:14:06,960
Speaker 1: change the input, it doesn't change the volume, it doesn't

1529
01:14:06,960 --> 01:14:09,639
Speaker 1: power it on or off, like something changes in that

1530
01:14:10,120 --> 01:14:12,880
Speaker 1: system for some reason. And yes, you can go through

1531
01:14:12,920 --> 01:14:15,599
Speaker 1: and repair it and stuff, but it's just like, why

1532
01:14:15,640 --> 01:14:18,599
Speaker 1: can't it be simpler? Why can't this stuff just work?

1533
01:14:19,439 --> 01:14:22,720
Speaker 1: Steve from Beaumont writes in Hey Rich, Apple charges nine

1534
01:14:22,800 --> 01:14:25,800
Speaker 1: hundred for the iPad Air thirteen inch with two hundred

1535
01:14:25,800 --> 01:14:28,320
Speaker 1: and fifty six gigs of storage, but the same iPad

1536
01:14:28,400 --> 01:14:31,160
Speaker 1: is seven forty nine on Amazon, brand new, not refurbished.

1537
01:14:31,160 --> 01:14:35,760
Speaker 1: How is that possible? Good question. Apple never discounts its

1538
01:14:35,840 --> 01:14:39,040
Speaker 1: products ever. There's never a sale at the Apple Store.

1539
01:14:39,280 --> 01:14:42,400
Speaker 1: But if you're an authorized reseller, you could do whatever

1540
01:14:42,400 --> 01:14:45,160
Speaker 1: you want. Amazon can sell this for half the price.

1541
01:14:45,640 --> 01:14:47,479
Speaker 1: They just take a loss on it. It's been going

1542
01:14:47,520 --> 01:14:52,160
Speaker 1: on forever. You have to remember, when a product sells

1543
01:14:52,160 --> 01:14:54,639
Speaker 1: for nine hundred dollars, it does not cost nine hundred

1544
01:14:54,640 --> 01:14:58,120
Speaker 1: dollars to make. It might cost, you know, whatever the

1545
01:14:58,160 --> 01:15:01,040
Speaker 1: cost of that product is. Might Amazon might buy it

1546
01:15:01,080 --> 01:15:04,240
Speaker 1: for five hundred. So if they're selling for seven forty nine,

1547
01:15:04,280 --> 01:15:07,000
Speaker 1: they're still making two hundred and fifty bucks on it.

1548
01:15:07,040 --> 01:15:08,800
Speaker 1: If they're selling it for the full price, they're making

1549
01:15:08,840 --> 01:15:13,400
Speaker 1: even more. This is just I'm not a sales expert,

1550
01:15:13,560 --> 01:15:16,200
Speaker 1: but the way I understand it is that there's always

1551
01:15:16,280 --> 01:15:19,960
Speaker 1: a wholesale price that a business is buying a product at.

1552
01:15:20,800 --> 01:15:23,720
Speaker 1: And it's like when I was selling my book, right

1553
01:15:23,800 --> 01:15:27,479
Speaker 1: there was a cost of that book and whatever it was,

1554
01:15:27,600 --> 01:15:30,800
Speaker 1: let's say it was four dollars and seventeen cents, I

1555
01:15:30,800 --> 01:15:33,240
Speaker 1: don't remember what it was, but I would sell the book.

1556
01:15:33,280 --> 01:15:36,439
Speaker 1: I think it was twenty dollars on Amazon, and then

1557
01:15:36,479 --> 01:15:38,479
Speaker 1: it was twenty five if you bought it in person

1558
01:15:38,520 --> 01:15:41,479
Speaker 1: with an autograph, and so there was a range of

1559
01:15:42,240 --> 01:15:45,680
Speaker 1: whatever I made on that book was between ten and

1560
01:15:45,760 --> 01:15:48,960
Speaker 1: fifteen dollars depending on what it sold for. Now, Amazon

1561
01:15:49,040 --> 01:15:51,000
Speaker 1: would go through and that book was selling when it

1562
01:15:51,040 --> 01:15:54,760
Speaker 1: was like number one on the tech books, Amazon would

1563
01:15:54,800 --> 01:15:57,479
Speaker 1: discount it. The higher it went on the charts, the

1564
01:15:57,479 --> 01:15:59,960
Speaker 1: more Amazon would discount because then people would buy it more.

1565
01:16:00,720 --> 01:16:03,599
Speaker 1: And so they're still making a profit even at when

1566
01:16:03,640 --> 01:16:05,759
Speaker 1: they were selling it for twelve dollars, because the cost

1567
01:16:05,760 --> 01:16:08,120
Speaker 1: of that book was like four And I don't know,

1568
01:16:08,160 --> 01:16:09,519
Speaker 1: I'm just giving you random numbers here.

1569
01:16:09,520 --> 01:16:11,240
Speaker 2: I don't remember what the pricing was.

1570
01:16:11,960 --> 01:16:16,040
Speaker 1: But it's again, Amazon themselves would discount things when they

1571
01:16:16,080 --> 01:16:19,200
Speaker 1: got popular because they knew what that bottom line price

1572
01:16:19,400 --> 01:16:20,760
Speaker 1: was that they as long as they are above that,

1573
01:16:20,800 --> 01:16:21,960
Speaker 1: they're still making money on it.

1574
01:16:22,560 --> 01:16:23,840
Speaker 2: So that's how Amazon does it.

1575
01:16:23,880 --> 01:16:26,240
Speaker 1: That's how every retailer does it, is that they they

1576
01:16:26,240 --> 01:16:27,880
Speaker 1: come up with whatever they want to do, and they know,

1577
01:16:27,960 --> 01:16:30,719
Speaker 1: by the way, on Amazon, and maybe not so much Amazon,

1578
01:16:30,760 --> 01:16:34,000
Speaker 1: but other stores, we call them we I'm not not

1579
01:16:34,080 --> 01:16:37,080
Speaker 1: a store owner, but you know they call it a

1580
01:16:37,080 --> 01:16:40,520
Speaker 1: loss leader. They sell things for really cheap on blackfront

1581
01:16:41,080 --> 01:16:42,760
Speaker 1: because they know you're probably gonna come in there and

1582
01:16:42,800 --> 01:16:44,880
Speaker 1: buy something else. Yes, do people hack the system and

1583
01:16:44,920 --> 01:16:46,960
Speaker 1: buy just that thing and save a bunch of money.

1584
01:16:47,000 --> 01:16:49,439
Speaker 2: Absolutely, But chances are you're going to buy something else.

1585
01:16:50,160 --> 01:16:52,800
Speaker 1: Eighty eight rich one oh one eighty eight seven four

1586
01:16:52,840 --> 01:16:54,840
Speaker 1: to two four one zero one. Coming up this hour,

1587
01:16:55,240 --> 01:16:58,799
Speaker 1: we're going to talk to Eric O'Neill, a former FBI operative.

1588
01:16:58,840 --> 01:17:02,200
Speaker 1: He's going to talk about protecting yourself from the biggest

1589
01:17:02,280 --> 01:17:05,680
Speaker 1: online threats, plus your questions, your calls, your emails, the feedbacks.

1590
01:17:05,720 --> 01:17:08,240
Speaker 1: Coming up later and coming up right after this, I'll

1591
01:17:08,240 --> 01:17:12,120
Speaker 1: talk about my trip to Japan right here on rich

1592
01:17:12,200 --> 01:17:24,479
Speaker 1: On Tech. Just found a cool website, United starlinktracker dot com.

1593
01:17:24,520 --> 01:17:28,160
Speaker 1: So United Airlines this week did a big press event

1594
01:17:29,120 --> 01:17:31,960
Speaker 1: with a bunch of journalists, invited them out to Denver

1595
01:17:32,200 --> 01:17:36,160
Speaker 1: to fly on their first mainline aircraft, a Boeing seven

1596
01:17:36,280 --> 01:17:36,800
Speaker 1: thirty seven.

1597
01:17:36,920 --> 01:17:38,400
Speaker 2: Then now is equipped with starlink.

1598
01:17:38,479 --> 01:17:41,439
Speaker 1: So if you know what United's doing, They've been equipping

1599
01:17:41,479 --> 01:17:44,280
Speaker 1: all of their express planes. Those are the little ones,

1600
01:17:44,880 --> 01:17:47,439
Speaker 1: usually the e J E R J one seventy five's.

1601
01:17:47,520 --> 01:17:50,960
Speaker 1: They you know, they operate under SkyWest or whatever. They've

1602
01:17:50,960 --> 01:17:54,559
Speaker 1: been outfitting all those and now they're doing the mainline

1603
01:17:54,600 --> 01:17:58,240
Speaker 1: and they've got one, I guess one plane. But this

1604
01:17:58,280 --> 01:18:01,960
Speaker 1: website is great because it tracks the I remember when

1605
01:18:02,240 --> 01:18:05,960
Speaker 1: this is so wild, Like I'm a big United Airlines

1606
01:18:05,960 --> 01:18:08,160
Speaker 1: person because I fly a lot between the two coasts

1607
01:18:08,360 --> 01:18:11,000
Speaker 1: and that's what I've been taking for twenty five years.

1608
01:18:11,040 --> 01:18:15,200
Speaker 1: And you know, old habits die hard whatever. But anyway, well,

1609
01:18:15,240 --> 01:18:17,120
Speaker 1: I'm from you know, I'm from New Jersey, so I

1610
01:18:17,160 --> 01:18:19,599
Speaker 1: fly into Newark. That's where I fly into and that's

1611
01:18:19,600 --> 01:18:23,759
Speaker 1: where United flies into. That's their hub. So I'm sticking

1612
01:18:23,800 --> 01:18:27,160
Speaker 1: with it, you know. And I tell you this because

1613
01:18:27,240 --> 01:18:29,599
Speaker 1: there was a point on United when I was waiting

1614
01:18:29,680 --> 01:18:32,680
Speaker 1: for them to install Wi Fi on their planes, like

1615
01:18:32,720 --> 01:18:35,080
Speaker 1: we're talking ten years ago, and they used to have

1616
01:18:35,120 --> 01:18:38,479
Speaker 1: a little Wi Fi installation tracker on their website where

1617
01:18:38,479 --> 01:18:40,600
Speaker 1: you can see, and I was like waiting for the

1618
01:18:40,680 --> 01:18:41,960
Speaker 1: day when Wi Fi would.

1619
01:18:41,760 --> 01:18:42,439
Speaker 2: Be on my flight.

1620
01:18:42,720 --> 01:18:45,599
Speaker 1: And now it's on every flight and it's by the way,

1621
01:18:45,640 --> 01:18:48,559
Speaker 1: eight bucks, which is so cheap. I mean, I connected.

1622
01:18:48,720 --> 01:18:51,400
Speaker 1: I flew back from Tokyo connected to the Wi Fi.

1623
01:18:51,439 --> 01:18:53,479
Speaker 1: I mean, how am I connected to Wi Fi from

1624
01:18:53,479 --> 01:18:55,560
Speaker 1: Tokyo to Los Angeles.

1625
01:18:56,000 --> 01:18:56,840
Speaker 2: Just it works.

1626
01:18:58,200 --> 01:19:01,080
Speaker 1: Now they're doing Starlink, which is going to be absolutely incredible,

1627
01:19:01,680 --> 01:19:04,479
Speaker 1: fifty times faster than you know, typical Wi Fi on

1628
01:19:04,520 --> 01:19:07,080
Speaker 1: the plane. Anyway, this website tracks the planes that have it,

1629
01:19:07,760 --> 01:19:09,559
Speaker 1: and so you can look it up and it's got

1630
01:19:09,600 --> 01:19:11,960
Speaker 1: the main line. They've got one plane, it's got the

1631
01:19:11,960 --> 01:19:14,920
Speaker 1: tail number for all these planes. So if you're on

1632
01:19:15,040 --> 01:19:17,880
Speaker 1: end seven seven five two five, looks like it's mostly

1633
01:19:17,920 --> 01:19:20,720
Speaker 1: out of Denver, Denver just keeps going back and forth

1634
01:19:20,720 --> 01:19:24,200
Speaker 1: to seeing Denver and all these other little cities. But anyway,

1635
01:19:24,400 --> 01:19:29,920
Speaker 1: Starlink's going to be free for Mileage Plus members and

1636
01:19:29,960 --> 01:19:32,920
Speaker 1: it's just going to be super fast. It's just amazing.

1637
01:19:32,920 --> 01:19:35,200
Speaker 1: You have to watch a fifteen second ad before connecting,

1638
01:19:35,240 --> 01:19:38,960
Speaker 1: and everyone that tried it on this flight seem like

1639
01:19:38,960 --> 01:19:41,760
Speaker 1: they loved it, and I just I can't wait, Like

1640
01:19:41,800 --> 01:19:43,880
Speaker 1: it's gonna it's gonna change working.

1641
01:19:43,560 --> 01:19:44,519
Speaker 2: In the sky. Like right now.

1642
01:19:44,560 --> 01:19:46,880
Speaker 1: I typically if I fly anywhere, I want to be

1643
01:19:46,960 --> 01:19:50,120
Speaker 1: back home in time for Friday because I want to

1644
01:19:50,240 --> 01:19:53,240
Speaker 1: plan the show for the weekend. But now it's like, no,

1645
01:19:53,400 --> 01:19:56,080
Speaker 1: I'll just I'll fly back on Friday because I can

1646
01:19:56,320 --> 01:19:58,400
Speaker 1: use Wi Fi in the sky that actually works and

1647
01:19:58,439 --> 01:20:03,280
Speaker 1: it's super fast. Speaking of my trip to Japan, I

1648
01:20:03,360 --> 01:20:05,519
Speaker 1: outlined a lot of it in my newsletter this week.

1649
01:20:05,640 --> 01:20:07,680
Speaker 1: Rich on tech dot tv if you want to sign up.

1650
01:20:08,479 --> 01:20:11,000
Speaker 1: But I was there for c Tech. This is kind

1651
01:20:11,000 --> 01:20:14,400
Speaker 1: of like their cees, you know, but in you.

1652
01:20:14,360 --> 01:20:15,919
Speaker 2: Know, Japan, Tokyo.

1653
01:20:16,320 --> 01:20:18,000
Speaker 1: So I've been going to the show for about a decade,

1654
01:20:18,080 --> 01:20:21,719
Speaker 1: and I find it so fascinating the changes in Japan

1655
01:20:21,880 --> 01:20:23,920
Speaker 1: since I've been going. I've been staying at the same hotel,

1656
01:20:24,439 --> 01:20:28,120
Speaker 1: same convention center, but every time I go there, something's

1657
01:20:28,200 --> 01:20:30,800
Speaker 1: changed just a little bit. So my first trip, I

1658
01:20:30,800 --> 01:20:32,840
Speaker 1: will never forget this. And I don't know if I've

1659
01:20:32,840 --> 01:20:36,640
Speaker 1: ever told this story on the air, but I was

1660
01:20:36,680 --> 01:20:40,800
Speaker 1: flying to Japan. This show is always in October, and

1661
01:20:40,960 --> 01:20:42,920
Speaker 1: I land in Japan, and this was the first time

1662
01:20:42,960 --> 01:20:45,800
Speaker 1: I was going. I get there and my phone will

1663
01:20:45,840 --> 01:20:48,960
Speaker 1: not connect, like there's just no signal. And this was

1664
01:20:49,000 --> 01:20:51,479
Speaker 1: back before you know, e SIMS and everything was easy

1665
01:20:51,520 --> 01:20:53,560
Speaker 1: and all the international roaming and plans and all this

1666
01:20:53,560 --> 01:20:56,000
Speaker 1: stuff you had to still pay for, like international roaming,

1667
01:20:56,680 --> 01:20:58,360
Speaker 1: and so I turn on my phone, I thought I

1668
01:20:58,360 --> 01:21:00,880
Speaker 1: had roaming. I did not whatever it was did not work,

1669
01:21:01,400 --> 01:21:03,479
Speaker 1: and so the hotel. It was like an hour to

1670
01:21:03,520 --> 01:21:04,960
Speaker 1: get to the hotel. By the time I got off

1671
01:21:05,000 --> 01:21:07,519
Speaker 1: the plane got to the hotel, it was probably over

1672
01:21:07,680 --> 01:21:11,360
Speaker 1: two hours I was not with a connection in addition

1673
01:21:11,439 --> 01:21:14,320
Speaker 1: to my whole travel day, so probably eighteen hours total.

1674
01:21:14,720 --> 01:21:16,360
Speaker 1: I get to my hotel and I was meeting my

1675
01:21:16,439 --> 01:21:19,080
Speaker 1: colleagues who were already on the ground. I make it

1676
01:21:19,120 --> 01:21:21,120
Speaker 1: to my hotel, I unpack, I go up to their

1677
01:21:21,200 --> 01:21:23,880
Speaker 1: room to meet them, say hello, and they're like, Rich,

1678
01:21:23,920 --> 01:21:24,599
Speaker 1: you're so calm.

1679
01:21:25,200 --> 01:21:28,080
Speaker 2: I'm like, why wouldn't I be calm? They're like, well,

1680
01:21:28,479 --> 01:21:31,880
Speaker 2: you heard the news. What news? Steve Jobs passed away? What.

1681
01:21:33,120 --> 01:21:35,960
Speaker 1: I was like, wait what? And I knew he was sick,

1682
01:21:36,000 --> 01:21:38,640
Speaker 1: but you know, it's it was just like a surprise.

1683
01:21:39,320 --> 01:21:40,760
Speaker 1: And so I'm like, can I check my email on

1684
01:21:40,800 --> 01:21:43,599
Speaker 1: your Like, you guys have your system figured out? So

1685
01:21:43,760 --> 01:21:45,639
Speaker 1: I go there, I check my email on their computer

1686
01:21:46,040 --> 01:21:48,040
Speaker 1: and I must have had two hundred emails from all

1687
01:21:48,080 --> 01:21:48,679
Speaker 1: over the world.

1688
01:21:49,120 --> 01:21:51,200
Speaker 2: Number one, you know with the news. Number two?

1689
01:21:51,280 --> 01:21:54,200
Speaker 1: Where are you? Number three? How come you're not responding?

1690
01:21:54,280 --> 01:21:56,759
Speaker 1: Number four? Can you do an interview? And I missed

1691
01:21:56,800 --> 01:21:58,759
Speaker 1: all of it, every single bit of it. Every single

1692
01:21:58,760 --> 01:22:01,400
Speaker 1: interview that you know, people requested this and that I

1693
01:22:01,479 --> 01:22:03,479
Speaker 1: missed it all because I was eighteen hours into this

1694
01:22:03,520 --> 01:22:06,280
Speaker 1: new cycle and that was it and there was nothing

1695
01:22:06,320 --> 01:22:08,680
Speaker 1: I could do. And I never felt so out of

1696
01:22:08,720 --> 01:22:13,480
Speaker 1: control and just so helpless in that situation. Also sad,

1697
01:22:14,800 --> 01:22:18,200
Speaker 1: but it's just that was it. Anyway, fast forward to today.

1698
01:22:19,680 --> 01:22:22,120
Speaker 1: You're on the plane, you have connection, you get off

1699
01:22:22,120 --> 01:22:24,800
Speaker 1: the plane. Both of my plans I have both my

1700
01:22:24,880 --> 01:22:27,120
Speaker 1: premium plan I have in this cheaper plan I have,

1701
01:22:27,160 --> 01:22:32,280
Speaker 1: they both have international roaming included. So it's just like seamless.

1702
01:22:32,840 --> 01:22:35,240
Speaker 1: Before it was like you couldn't en I couldn't even

1703
01:22:35,280 --> 01:22:37,240
Speaker 1: find I remember being in Japan not even finding an

1704
01:22:37,320 --> 01:22:41,200
Speaker 1: ATM that would take my debit card. Now everywhere is

1705
01:22:41,200 --> 01:22:44,599
Speaker 1: tapped to pay, every atm works, the Wi Fi is everywhere,

1706
01:22:44,680 --> 01:22:48,120
Speaker 1: by the way, roaming is everywhere. They also have this

1707
01:22:48,160 --> 01:22:50,120
Speaker 1: thing called the Sueka Card. It's like kind of their

1708
01:22:50,200 --> 01:22:53,920
Speaker 1: metro card that's digital. You can literally sign up for

1709
01:22:53,960 --> 01:22:57,639
Speaker 1: this thing using Apple Pay right on your iPhone. Google Maps,

1710
01:22:57,640 --> 01:23:01,920
Speaker 1: I mean navigating Japan, so we made it around everywhere

1711
01:23:02,320 --> 01:23:06,880
Speaker 1: just by looking at Google Maps. Oh my gosh Ai

1712
01:23:08,200 --> 01:23:12,439
Speaker 1: Literally Ai is like having the smartest travel companion in

1713
01:23:12,600 --> 01:23:16,200
Speaker 1: the world. I'm not kidding you. Just upload a sign

1714
01:23:16,479 --> 01:23:19,160
Speaker 1: in any language. Don't even explain it. It will just

1715
01:23:19,200 --> 01:23:21,080
Speaker 1: explain the sign to you. I'll come back and tell

1716
01:23:21,120 --> 01:23:25,439
Speaker 1: you what it all means. Unbelievable eight A eight rich

1717
01:23:25,479 --> 01:23:27,559
Speaker 1: one O one eight eight eight seven four to two

1718
01:23:27,640 --> 01:23:29,960
Speaker 1: four one zero one. I'll link up the ramin spot

1719
01:23:30,000 --> 01:23:32,240
Speaker 1: I found that was so amazing on the website.

1720
01:23:32,320 --> 01:23:41,880
Speaker 2: Rich on tech dot TV. Back after this, Welcome.

1721
01:23:41,560 --> 01:23:44,000
Speaker 1: Back to rich on tech. Rich DeMuro here hanging out

1722
01:23:44,040 --> 01:23:49,240
Speaker 1: with you talking technology website rich on tech dot TV.

1723
01:23:50,200 --> 01:23:52,280
Speaker 1: I was talking about my trip to Japan. I've got

1724
01:23:52,320 --> 01:23:57,080
Speaker 1: to tell you I packed the best travel pillow I've

1725
01:23:57,080 --> 01:23:59,280
Speaker 1: ever found. I know it's not a gadget, but I

1726
01:23:59,280 --> 01:24:02,639
Speaker 1: would consider it gear. And I have flown for twenty

1727
01:24:02,680 --> 01:24:06,240
Speaker 1: five years. I will tell you I have never slept

1728
01:24:06,400 --> 01:24:10,800
Speaker 1: better on a plane in my entire life. In my

1729
01:24:11,000 --> 01:24:13,320
Speaker 1: entire life. In fact, I don't even try to sleep

1730
01:24:13,360 --> 01:24:16,400
Speaker 1: on planes because it's so uncomfortable. I don't try to

1731
01:24:16,479 --> 01:24:18,719
Speaker 1: use one of those U pillows because they do not work.

1732
01:24:19,320 --> 01:24:22,320
Speaker 1: This is so wild, I don't okay, I'll tell you

1733
01:24:22,360 --> 01:24:24,479
Speaker 1: how I found it. Actually, i'll tell you how I

1734
01:24:24,479 --> 01:24:29,080
Speaker 1: found this travel pillow. I asked CHATCHBT and Google Gemini

1735
01:24:29,479 --> 01:24:32,680
Speaker 1: for the best travel pillows, right, and they both came

1736
01:24:32,760 --> 01:24:35,960
Speaker 1: up with their own independent list. And guess which pillow

1737
01:24:36,040 --> 01:24:38,080
Speaker 1: was on both lists? And I said that one must

1738
01:24:38,120 --> 01:24:42,840
Speaker 1: be good. And it's called the Turtle TRTL And what's

1739
01:24:42,880 --> 01:24:45,000
Speaker 1: neat about now? I'm not the first person to discover

1740
01:24:45,080 --> 01:24:47,840
Speaker 1: this pillow, by the way, it's a clearly it's a

1741
01:24:47,920 --> 01:24:51,000
Speaker 1: known thing because I'm looking at the website Conde Nast

1742
01:24:51,120 --> 01:24:55,280
Speaker 1: buzzfeeds strategists New York Times Sunday Riley, I just didn't

1743
01:24:55,280 --> 01:24:59,519
Speaker 1: know about this, and it is fantastic. It's almost like

1744
01:24:59,560 --> 01:25:03,080
Speaker 1: it's not even a pillow, almost more like a neck brace.

1745
01:25:03,760 --> 01:25:07,000
Speaker 1: So you put this little brace and it's all covered

1746
01:25:07,000 --> 01:25:08,880
Speaker 1: in like felt, so it feels really nice. But you

1747
01:25:08,920 --> 01:25:11,280
Speaker 1: put this on the side of your neck and then

1748
01:25:11,320 --> 01:25:14,120
Speaker 1: you wrap this thing around you and at velcroz so

1749
01:25:14,160 --> 01:25:19,000
Speaker 1: it stays put. It is unbelievable. I am telling you,

1750
01:25:19,600 --> 01:25:23,240
Speaker 1: if you buy one travel accessory this year, this is it.

1751
01:25:23,760 --> 01:25:26,559
Speaker 1: And it's a little bit more expensive. Yes, I will

1752
01:25:26,560 --> 01:25:29,200
Speaker 1: admit I think I paid fifty bucks for this thing,

1753
01:25:29,240 --> 01:25:31,800
Speaker 1: which is a lot for a travel pillow, But it's

1754
01:25:31,880 --> 01:25:34,360
Speaker 1: cheap compared to first class. You can sit in an

1755
01:25:34,360 --> 01:25:37,040
Speaker 1: economy seat in the middle and sleep like a baby.

1756
01:25:37,720 --> 01:25:38,400
Speaker 2: No big deal.

1757
01:25:39,000 --> 01:25:41,679
Speaker 1: Okay, two million people have bought this pillow already. Okay,

1758
01:25:41,760 --> 01:25:44,080
Speaker 1: so I'm not the first to discover it, but I'm

1759
01:25:44,120 --> 01:25:47,600
Speaker 1: telling you it is so good. I couldn't wait to

1760
01:25:47,600 --> 01:25:49,840
Speaker 1: get back on my flight just to put this thing on.

1761
01:25:49,880 --> 01:25:51,680
Speaker 1: I'm like, hold on, because the first flight, I was like,

1762
01:25:51,680 --> 01:25:53,200
Speaker 1: all right, this is the first time I'm using this.

1763
01:25:53,960 --> 01:25:57,320
Speaker 1: I slept pretty well. Maybe I was just tired. Second flight, no,

1764
01:25:57,800 --> 01:26:01,000
Speaker 1: same thing. I just slept again. I mean, it was really,

1765
01:26:01,040 --> 01:26:04,680
Speaker 1: really incredible. I'll put that on the website. Rich on

1766
01:26:04,680 --> 01:26:07,120
Speaker 1: tech dot TV. By the way, speaking of gear that

1767
01:26:07,160 --> 01:26:11,080
Speaker 1: I brought to Japan, I did detail every single thing

1768
01:26:11,080 --> 01:26:14,240
Speaker 1: that I brought, all the gadgets. I call it What's

1769
01:26:14,280 --> 01:26:16,240
Speaker 1: in I mean, they do this on YouTube. It's called

1770
01:26:16,240 --> 01:26:18,439
Speaker 1: What's in my Bag? So I did what's in my

1771
01:26:18,520 --> 01:26:21,639
Speaker 1: travel bag and my newsletter this week, and everything from

1772
01:26:21,680 --> 01:26:24,400
Speaker 1: the backpack to the phones I packed, to the iPad

1773
01:26:24,439 --> 01:26:28,759
Speaker 1: to the kindle, everything I bring I put in this list.

1774
01:26:29,160 --> 01:26:33,080
Speaker 1: It's all right there, and it's all detailed. So I

1775
01:26:33,320 --> 01:26:37,920
Speaker 1: you know, I'll tell you I mean it's backpack, it's phones, iPad, Kindle. Well,

1776
01:26:37,960 --> 01:26:41,960
Speaker 1: actually I was testing a Kindle alternative my MacBook. Mike's

1777
01:26:42,080 --> 01:26:47,040
Speaker 1: a tripod. Cables. I explain exactly which cables, the power bank,

1778
01:26:47,080 --> 01:26:51,960
Speaker 1: I use, the Meta ray band glasses, which were great

1779
01:26:52,000 --> 01:26:55,800
Speaker 1: for jogging, by the way, all the accessories, the Ethernet cable,

1780
01:26:55,800 --> 01:26:59,679
Speaker 1: the Ethernet adapter, USBC card, a tablet, stand ad, Gaffer's

1781
01:26:59,720 --> 01:27:02,599
Speaker 1: tape roll. Yes, I bring Gaffer's tape on every trip

1782
01:27:02,640 --> 01:27:05,640
Speaker 1: I go on, and it is coming handy so many times.

1783
01:27:06,240 --> 01:27:12,280
Speaker 1: The air tags alcohol wipes, motion sensor for my bathroom

1784
01:27:12,439 --> 01:27:13,200
Speaker 1: like a little night light.

1785
01:27:13,439 --> 01:27:14,639
Speaker 2: I know, I'm a little baby.

1786
01:27:14,720 --> 01:27:16,960
Speaker 1: I need a night light in the bathroom, Yes I do.

1787
01:27:18,240 --> 01:27:19,720
Speaker 1: I don't want that. I don't want to turn on

1788
01:27:19,720 --> 01:27:21,760
Speaker 1: the light in the middle of the night. You wake up,

1789
01:27:21,880 --> 01:27:23,960
Speaker 1: you reset your whole body. A little tiny night light

1790
01:27:24,000 --> 01:27:28,559
Speaker 1: comes on. It's nice carbon monoxide detector. I didn't even

1791
01:27:28,560 --> 01:27:31,759
Speaker 1: need my travel adapter. You know, half of these places

1792
01:27:31,800 --> 01:27:34,320
Speaker 1: you go you don't even need an adapter anymore because

1793
01:27:34,360 --> 01:27:36,920
Speaker 1: they either have a USB port in the room or

1794
01:27:36,960 --> 01:27:39,519
Speaker 1: your regular plugs just plug right in. Like in Japan,

1795
01:27:40,120 --> 01:27:42,599
Speaker 1: the standard plugs not a three prong, but a regular

1796
01:27:42,640 --> 01:27:45,559
Speaker 1: plug will plug right in and most of the power adapters.

1797
01:27:45,600 --> 01:27:47,679
Speaker 1: If you look on the back of the tiny tiny writing,

1798
01:27:48,920 --> 01:27:51,280
Speaker 1: they say something like they are voltage from like one

1799
01:27:51,439 --> 01:27:54,800
Speaker 1: twenty to two forty, so it actually has almost a

1800
01:27:54,800 --> 01:27:58,040
Speaker 1: little converter built into the Now, I'm not an expert

1801
01:27:58,080 --> 01:28:01,240
Speaker 1: in this stuff, so don't, like, you know, don't don't email.

1802
01:28:00,920 --> 01:28:03,919
Speaker 2: Me, be like Rich, you're that's a lie, Like it's.

1803
01:28:04,000 --> 01:28:06,439
Speaker 1: I know, but there's something that like it can handle

1804
01:28:06,479 --> 01:28:09,680
Speaker 1: a wide range of power and still not melt. Now,

1805
01:28:09,720 --> 01:28:11,800
Speaker 1: if you're talking about a hair dryer or something like that,

1806
01:28:11,880 --> 01:28:16,479
Speaker 1: sometimes you know you do need a proper voltage converter. Anyway,

1807
01:28:16,520 --> 01:28:18,479
Speaker 1: it's all on the website, Rich on tech dot TV.

1808
01:28:18,640 --> 01:28:20,320
Speaker 2: Go there. Uh, let's see.

1809
01:28:20,360 --> 01:28:23,360
Speaker 1: Jennifer writes in Hey, Rich, I enjoy your morning segments

1810
01:28:23,439 --> 01:28:26,479
Speaker 1: on TV. I wanted to ask about chat GBT. Is

1811
01:28:26,479 --> 01:28:29,200
Speaker 1: there a way to verify how accurate it's answers are.

1812
01:28:29,680 --> 01:28:32,160
Speaker 1: Some of my friends take everything it says is fact,

1813
01:28:32,520 --> 01:28:34,599
Speaker 1: and I'm hoping to show them that it's not always right.

1814
01:28:34,640 --> 01:28:36,240
Speaker 2: Oh, you want to show them.

1815
01:28:37,040 --> 01:28:39,720
Speaker 1: That's the best when people try to get you like

1816
01:28:39,840 --> 01:28:42,200
Speaker 1: it's always like when you post something on social media,

1817
01:28:42,439 --> 01:28:44,760
Speaker 1: there's always the fact checker that comes on board and

1818
01:28:44,800 --> 01:28:47,960
Speaker 1: like explains what's really happening. It's like, okay, I get it.

1819
01:28:48,200 --> 01:28:51,479
Speaker 1: We're just trying to have fun. Sometimes, She says she's

1820
01:28:51,520 --> 01:28:54,920
Speaker 1: also uneasy about AI in general. I still prefer good

1821
01:28:54,960 --> 01:28:57,720
Speaker 1: old fashioned research. Well, you're the only one, Jennifer, because

1822
01:28:57,720 --> 01:29:00,840
Speaker 1: no one else cares about that anymore. I'm being a

1823
01:29:00,880 --> 01:29:04,880
Speaker 1: little facetious, But the reality is, I'm not kidding. People

1824
01:29:04,960 --> 01:29:08,360
Speaker 1: have gotten so lazy that when they search something on Google,

1825
01:29:09,200 --> 01:29:12,880
Speaker 1: they just look at what's what's called the AI overview

1826
01:29:13,439 --> 01:29:15,680
Speaker 1: or those little answers that come up. You know how

1827
01:29:15,680 --> 01:29:18,519
Speaker 1: it like shows you other things people are asking, and

1828
01:29:18,560 --> 01:29:21,479
Speaker 1: people just expand that and like read the tiny thing

1829
01:29:21,520 --> 01:29:25,160
Speaker 1: that's written there, and they'll take that as gospel. The

1830
01:29:25,240 --> 01:29:28,640
Speaker 1: reality is, no, I am a journalist. You cannot just

1831
01:29:28,720 --> 01:29:31,759
Speaker 1: take what you see highlighted on a Google search result

1832
01:29:31,800 --> 01:29:35,040
Speaker 1: page as the answer. Even when you see the AI

1833
01:29:35,160 --> 01:29:38,200
Speaker 1: mode or the AI answers, it's not always right. Now,

1834
01:29:38,200 --> 01:29:45,320
Speaker 1: I will tell you AI mode is really good. Okay, interesting,

1835
01:29:45,360 --> 01:29:48,640
Speaker 1: I'm reading what it says about this interesting, But the

1836
01:29:49,200 --> 01:29:52,439
Speaker 1: AI overview can be wrong. When it first came out,

1837
01:29:52,479 --> 01:29:54,920
Speaker 1: you remember it was telling people to put rocks or

1838
01:29:54,960 --> 01:29:57,599
Speaker 1: glue on their pizza and eat rocks. Now it's gotten

1839
01:29:57,600 --> 01:30:00,400
Speaker 1: a lot better since those days. But in general, when

1840
01:30:00,439 --> 01:30:03,439
Speaker 1: it comes to AI, you cannot take what it says

1841
01:30:03,800 --> 01:30:07,200
Speaker 1: for granted, you have to imagine there are some issues

1842
01:30:07,240 --> 01:30:10,599
Speaker 1: there and there could be some errors. And so if

1843
01:30:10,600 --> 01:30:14,600
Speaker 1: you're an expert in an area, just Google search and

1844
01:30:14,640 --> 01:30:17,880
Speaker 1: look at the AI results or chat gybt some of

1845
01:30:17,920 --> 01:30:20,240
Speaker 1: the things that you know about to be true and

1846
01:30:20,280 --> 01:30:22,800
Speaker 1: it doesn't always get everything perfect. So what can you

1847
01:30:22,840 --> 01:30:24,439
Speaker 1: do to fact check this? Well, you got to just

1848
01:30:24,560 --> 01:30:26,680
Speaker 1: use your judgment. You got to go in and if

1849
01:30:26,680 --> 01:30:28,479
Speaker 1: it's if it's giving you a fact. Like when I

1850
01:30:28,520 --> 01:30:32,519
Speaker 1: said this f the Partnership, I talked about that F

1851
01:30:32,560 --> 01:30:36,360
Speaker 1: one movie, right, the Partnership follows Apple's success with F one,

1852
01:30:36,439 --> 01:30:38,840
Speaker 1: the highest grossing sports film ever at six hundred and

1853
01:30:38,840 --> 01:30:41,720
Speaker 1: twenty nine million worldwide. So I can take that from

1854
01:30:41,840 --> 01:30:46,599
Speaker 1: chat gybt and go into Gemini and say fact check okay,

1855
01:30:46,640 --> 01:30:48,799
Speaker 1: and I'm gonna put that sentence in. And what Google's

1856
01:30:48,840 --> 01:30:52,040
Speaker 1: gonna do is go to the Internet and it's going

1857
01:30:52,120 --> 01:30:55,680
Speaker 1: to look for things that say that that's true or not.

1858
01:30:56,560 --> 01:30:59,400
Speaker 1: And so what does this say F one. It's the

1859
01:30:59,479 --> 01:31:02,960
Speaker 1: highest gross sports film ever. This is true. Multiple sources

1860
01:31:03,000 --> 01:31:06,959
Speaker 1: confirm that the film has surpassed previous records. The worldwide

1861
01:31:06,960 --> 01:31:09,920
Speaker 1: gross is six hundred and twenty nine million, essentially true.

1862
01:31:10,320 --> 01:31:14,439
Speaker 1: Many reports cite that. So now we're gonna ask what

1863
01:31:14,560 --> 01:31:23,000
Speaker 1: was the previous highest grossing sports film ever before F one?

1864
01:31:23,160 --> 01:31:27,120
Speaker 1: And let's see what it tells us. And we're getting

1865
01:31:27,160 --> 01:31:34,920
Speaker 1: an answer. The previous the previous highest grossing sports film

1866
01:31:34,960 --> 01:31:37,080
Speaker 1: worldwide was Cars two.

1867
01:31:37,800 --> 01:31:39,560
Speaker 2: Now is that a sports film?

1868
01:31:40,320 --> 01:31:43,320
Speaker 1: I don't know, okay, And AI kind of understands that

1869
01:31:43,320 --> 01:31:50,000
Speaker 1: there's something a little weird about that, which centered on

1870
01:31:50,040 --> 01:31:54,360
Speaker 1: an international auto racing competition. I mean, okay, I think

1871
01:31:54,400 --> 01:31:59,599
Speaker 1: that's a little bit exaggerated. If you strictly consider only

1872
01:31:59,640 --> 01:32:03,360
Speaker 1: live action films or pure sports dramas, the previous record

1873
01:32:03,360 --> 01:32:06,839
Speaker 1: would be different. Okay, I'm gonna say I don't think

1874
01:32:07,360 --> 01:32:10,760
Speaker 1: Cars two qualifies. And let's see what AI says. And

1875
01:32:10,760 --> 01:32:13,439
Speaker 1: this is what's so fun about AI again. You are

1876
01:32:13,520 --> 01:32:17,280
Speaker 1: able to talk to an interface with this AI as

1877
01:32:17,320 --> 01:32:20,760
Speaker 1: if it was okay, see, and this is where it

1878
01:32:20,880 --> 01:32:23,639
Speaker 1: just goes downhill Forrest Gump.

1879
01:32:24,479 --> 01:32:27,000
Speaker 2: That was not a sports movie? Was it? Okay?

1880
01:32:27,080 --> 01:32:32,599
Speaker 1: That was not a sports movie. That is crazy? Yeah,

1881
01:32:32,640 --> 01:32:33,439
Speaker 1: like what's happening?

1882
01:32:33,520 --> 01:32:33,680
Speaker 5: Yes?

1883
01:32:33,880 --> 01:32:35,240
Speaker 2: Was there a game of ping pong? Yeah?

1884
01:32:35,280 --> 01:32:40,800
Speaker 1: Okay, there was fast five? Okay that maybe I see.

1885
01:32:40,840 --> 01:32:42,160
Speaker 1: I wouldn't even consider that.

1886
01:32:42,080 --> 01:32:42,960
Speaker 2: A sports movie.

1887
01:32:44,360 --> 01:32:46,640
Speaker 1: I guess if you're talking about fictionalized sports. But to me,

1888
01:32:46,680 --> 01:32:49,519
Speaker 1: a sports movie'd be like Rudy right, like that's a

1889
01:32:49,600 --> 01:32:53,760
Speaker 1: sports movie? Or was it blind Side? Was that it

1890
01:32:53,880 --> 01:32:56,400
Speaker 1: or the Blind? Something was something like blind in the

1891
01:32:56,840 --> 01:32:59,600
Speaker 1: title the blind Side. Yeah, that's a sports movie. I

1892
01:32:59,640 --> 01:33:03,400
Speaker 1: didn't se see it, but it's a sports movie anyway, Jennifer.

1893
01:33:03,439 --> 01:33:05,759
Speaker 1: To answer your question, you just got to you gotta

1894
01:33:06,040 --> 01:33:09,640
Speaker 1: do some extra searching if you are in doubt of

1895
01:33:09,720 --> 01:33:12,640
Speaker 1: something you're seeing online, which ninety nine percent of the

1896
01:33:12,680 --> 01:33:15,800
Speaker 1: time when I'm scrolling, yes I am. You got to

1897
01:33:15,840 --> 01:33:19,400
Speaker 1: cross check in fact checked, fact check. I will tell

1898
01:33:19,439 --> 01:33:21,240
Speaker 1: you this is how fake some of this stuff is

1899
01:33:21,240 --> 01:33:24,200
Speaker 1: you see online. Now, I cover technology for a living,

1900
01:33:24,200 --> 01:33:25,920
Speaker 1: so I'm pretty well versed in tech and I can

1901
01:33:25,920 --> 01:33:29,520
Speaker 1: tell when things are a little Ofesometimes I was experimenting

1902
01:33:29,560 --> 01:33:32,240
Speaker 1: with TikTok and just kind of watching. You know, I

1903
01:33:32,240 --> 01:33:34,519
Speaker 1: don't go on TikTok regularly, but I will go on

1904
01:33:34,600 --> 01:33:36,439
Speaker 1: there from time to time to kind of check it out.

1905
01:33:36,720 --> 01:33:38,960
Speaker 1: That doesn't mean I don't watch shorts. I watch shorts

1906
01:33:39,000 --> 01:33:41,880
Speaker 1: on Instagram and stuff, but I'm not kidding. Two things

1907
01:33:41,920 --> 01:33:43,559
Speaker 1: I noticed, well, i'll tell you the first thing I

1908
01:33:43,600 --> 01:33:45,799
Speaker 1: noticed the other day when I was scrolling through TikTok,

1909
01:33:46,280 --> 01:33:47,920
Speaker 1: just kind of testing it out, Like, what's all the

1910
01:33:48,000 --> 01:33:53,160
Speaker 1: hype here? You see the same stuff over and over

1911
01:33:53,400 --> 01:33:57,160
Speaker 1: and over done different ways. I'm not kidding that Taylor

1912
01:33:57,200 --> 01:34:01,400
Speaker 1: Swift Opa Lite song or whatever it's called. Every single

1913
01:34:01,680 --> 01:34:04,800
Speaker 1: real is using that song, and it's always like some

1914
01:34:04,920 --> 01:34:07,880
Speaker 1: aesthetic people are showing off or something, you know, whatever

1915
01:34:07,920 --> 01:34:10,559
Speaker 1: they're showing, it's just like somehow related to that song

1916
01:34:11,000 --> 01:34:13,719
Speaker 1: because it's a trending song, so people want to capitalize

1917
01:34:13,720 --> 01:34:16,240
Speaker 1: on that. That's number one, number two, And this was

1918
01:34:16,280 --> 01:34:18,400
Speaker 1: This was a couple of years ago. There was a

1919
01:34:18,479 --> 01:34:21,400
Speaker 1: thing going around a TikTok where people were cutting open

1920
01:34:21,439 --> 01:34:24,559
Speaker 1: an iPhone box and in the iPhone box was a

1921
01:34:24,680 --> 01:34:27,080
Speaker 1: secret case for the iPhone. Now I knew that was

1922
01:34:27,120 --> 01:34:30,439
Speaker 1: not true, but after watching fifteen people cut open an

1923
01:34:30,439 --> 01:34:33,559
Speaker 1: iPhone box with an exact erazor blade, I had to

1924
01:34:33,600 --> 01:34:37,040
Speaker 1: go literally into my closet and find an old iPhone box,

1925
01:34:37,080 --> 01:34:39,559
Speaker 1: and I'm like, let me see. And the old iPhone

1926
01:34:39,560 --> 01:34:41,759
Speaker 1: boxes were a lot thicker than they are today because

1927
01:34:41,760 --> 01:34:45,000
Speaker 1: of the you know, they didn't have as much environmental

1928
01:34:45,040 --> 01:34:48,200
Speaker 1: stuff like now it's all like paper and much more compact,

1929
01:34:48,560 --> 01:34:51,040
Speaker 1: and nothing's included with the iPhone except the iPhone now

1930
01:34:51,479 --> 01:34:54,000
Speaker 1: maybe a cable, and so back in the day, the

1931
01:34:54,040 --> 01:34:55,000
Speaker 1: boxes worth thicker.

1932
01:34:55,360 --> 01:34:56,000
Speaker 2: I'm not kidding.

1933
01:34:56,040 --> 01:34:57,720
Speaker 1: I went into my closet, even though I knew this

1934
01:34:57,840 --> 01:35:00,000
Speaker 1: was fake, and I said, I took out a box.

1935
01:35:00,120 --> 01:35:01,640
Speaker 1: I cut it open the way that they did it,

1936
01:35:01,720 --> 01:35:05,839
Speaker 1: very carefully, and sure enough there was no case inside,

1937
01:35:05,880 --> 01:35:09,000
Speaker 1: and I knew it was fake, but I couldn't tell

1938
01:35:09,040 --> 01:35:10,880
Speaker 1: you how many of these I watched where someone pulled

1939
01:35:10,880 --> 01:35:13,200
Speaker 1: a case out of the iPhone box, a clear little case,

1940
01:35:14,080 --> 01:35:15,840
Speaker 1: and it was just like, I sat there and just

1941
01:35:15,920 --> 01:35:21,439
Speaker 1: laughed to myself. So, yes, there is misinformation, fake news.

1942
01:35:21,479 --> 01:35:24,080
Speaker 1: All this stuff is happening on social media and on AI.

1943
01:35:24,720 --> 01:35:27,320
Speaker 1: I don't think AI tries to do that, but it

1944
01:35:27,479 --> 01:35:31,560
Speaker 1: just happens based on how AI is made. There are hallucinations,

1945
01:35:31,600 --> 01:35:35,000
Speaker 1: It makes mistakes. So I'm glad you're fact checking. Jennifer.

1946
01:35:35,040 --> 01:35:38,479
Speaker 1: Please spread the word about fact checking Okay, what do

1947
01:35:38,520 --> 01:35:40,200
Speaker 1: we we gotta go to break? Right, Okay, we're going

1948
01:35:40,280 --> 01:35:43,200
Speaker 1: to break. Let me do one more thing? Could I

1949
01:35:43,240 --> 01:35:43,760
Speaker 1: do one more thing?

1950
01:35:43,800 --> 01:35:45,200
Speaker 2: Yeah? Okay, I'm getting the thumbs up.

1951
01:35:45,640 --> 01:35:48,280
Speaker 1: Wayne from Appleton, Wisconsin writs in hey, Rich, I listened

1952
01:35:48,280 --> 01:35:51,640
Speaker 1: to on w hby, thank you and on Apple Podcasts.

1953
01:35:51,680 --> 01:35:52,960
Speaker 2: I've got a big music collection.

1954
01:35:53,439 --> 01:35:55,840
Speaker 1: I play through CarPlay, but the volume levels are all

1955
01:35:55,840 --> 01:35:58,559
Speaker 1: over the place. I'm constantly turning the knob up and

1956
01:35:58,600 --> 01:36:01,240
Speaker 1: down between songs. Is there a Windows program that can

1957
01:36:01,280 --> 01:36:03,320
Speaker 1: make all my MP three's the same volume level?

1958
01:36:03,640 --> 01:36:03,840
Speaker 2: Yes?

1959
01:36:04,479 --> 01:36:07,479
Speaker 1: Thanks for tuning in way and appreciate you listening. Try

1960
01:36:07,520 --> 01:36:11,400
Speaker 1: the program called MP three gain. It'll analyze your tracks

1961
01:36:11,400 --> 01:36:14,040
Speaker 1: and adjust their volume. And I do not believe you

1962
01:36:14,120 --> 01:36:16,720
Speaker 1: have to re encode them, which is nice, but just

1963
01:36:16,760 --> 01:36:19,160
Speaker 1: test on a couple of files first before doing this

1964
01:36:19,200 --> 01:36:21,360
Speaker 1: to your whole library. But yes, if you have a

1965
01:36:21,360 --> 01:36:24,400
Speaker 1: collection from over the years, these things have wide ranging

1966
01:36:24,520 --> 01:36:29,000
Speaker 1: volume levels. MP three gain. MP three gain is the

1967
01:36:30,080 --> 01:36:32,240
Speaker 1: oh it's a free software. I believe that you can

1968
01:36:32,320 --> 01:36:35,559
Speaker 1: use to do that all right. Eighty eight rich one

1969
01:36:35,600 --> 01:36:37,720
Speaker 1: oh one is the phone number. Eighty eight seven four

1970
01:36:37,760 --> 01:36:38,880
Speaker 1: to two four one zero one.

1971
01:36:38,920 --> 01:36:41,080
Speaker 2: Coming up. We are going to open up the feedback.

1972
01:36:41,320 --> 01:36:48,360
Speaker 1: Yes, I can't believe it's that time already coming up

1973
01:36:48,439 --> 01:36:58,280
Speaker 1: right here on Rich on Tech, Nasa writes in I

1974
01:36:58,360 --> 01:37:01,160
Speaker 1: called in about my Netflix and Amazon Prime apps not

1975
01:37:01,200 --> 01:37:03,639
Speaker 1: working on my Sony TV after switching to T mobiles

1976
01:37:03,720 --> 01:37:07,080
Speaker 1: wireless Internet. Yes, I remember troubleshooting. I tried everything you

1977
01:37:07,120 --> 01:37:10,679
Speaker 1: suggested and then finally called T Mobile. Turns out, because

1978
01:37:10,680 --> 01:37:13,559
Speaker 1: I bought my router under a business account, it had

1979
01:37:13,680 --> 01:37:18,200
Speaker 1: safe search enabled, which blocks streaming. See I would have

1980
01:37:18,200 --> 01:37:20,759
Speaker 1: never figured that out. Once they removed it, everything worked properly.

1981
01:37:21,120 --> 01:37:23,080
Speaker 1: Just wanted to share in case it helped someone else.

1982
01:37:23,320 --> 01:37:27,360
Speaker 1: Great tip, And this is why I love the questions

1983
01:37:27,400 --> 01:37:29,160
Speaker 1: that come into this show, because some of them are

1984
01:37:29,200 --> 01:37:31,840
Speaker 1: just they're a mystery, and it's like everything I know

1985
01:37:31,880 --> 01:37:32,640
Speaker 1: about tech, I'm like.

1986
01:37:32,640 --> 01:37:33,719
Speaker 2: That doesn't make sense.

1987
01:37:34,560 --> 01:37:37,280
Speaker 1: And you can give the advice that you know to

1988
01:37:37,320 --> 01:37:39,280
Speaker 1: be true, but there's always something that might be in

1989
01:37:39,320 --> 01:37:41,439
Speaker 1: the background, like that you bought it through the business

1990
01:37:41,479 --> 01:37:44,439
Speaker 1: account they had this feature enabled. Thanks for the update there.

1991
01:37:44,479 --> 01:37:45,519
Speaker 1: Mickey writes in, Hey.

1992
01:37:45,439 --> 01:37:47,920
Speaker 2: Rich, I'm wondering why you don't talk.

1993
01:37:47,800 --> 01:37:51,040
Speaker 1: About the TCL sixty x five G. It has this

1994
01:37:51,120 --> 01:37:53,320
Speaker 1: cool feature that switches the screen from black and white,

1995
01:37:53,400 --> 01:37:55,679
Speaker 1: kind of like an ink mode. It's great for reading

1996
01:37:55,760 --> 01:37:58,960
Speaker 1: or browsing Amazon without all the color glare. I've had

1997
01:37:59,040 --> 01:38:01,120
Speaker 1: TCL phones before, or even the first one you talked

1998
01:38:01,120 --> 01:38:02,639
Speaker 1: about back in the day, and they still work great.

1999
01:38:02,720 --> 01:38:05,639
Speaker 1: This one's under two hundred and just works. I thought

2000
01:38:05,680 --> 01:38:08,000
Speaker 1: you might just want to check it out, Mickey, Yes,

2001
01:38:08,080 --> 01:38:10,840
Speaker 1: I have been testing. They call it next paper. That's

2002
01:38:10,840 --> 01:38:13,880
Speaker 1: their technology. It's kind of like a mix of e

2003
01:38:13,960 --> 01:38:18,000
Speaker 1: INC and a standard display. So I've got a tablet

2004
01:38:18,080 --> 01:38:20,320
Speaker 1: from TCL that has that on it and it kind

2005
01:38:20,320 --> 01:38:23,120
Speaker 1: of reads like a kindle, but then you can flip

2006
01:38:23,120 --> 01:38:25,880
Speaker 1: it into full color mode. The thing is, I don't

2007
01:38:25,960 --> 01:38:28,839
Speaker 1: think the screen looks as good as a dedicated kindle

2008
01:38:29,280 --> 01:38:31,519
Speaker 1: with the e ink, nor do I think the screen

2009
01:38:31,560 --> 01:38:34,760
Speaker 1: looks as good when it's a dedicated iPad. So if

2010
01:38:34,800 --> 01:38:36,840
Speaker 1: you want something that's in the middle, yeah you're gonna

2011
01:38:36,840 --> 01:38:38,519
Speaker 1: give up a little bit on each side. But you know,

2012
01:38:38,600 --> 01:38:42,240
Speaker 1: I think it's a great thing. And TCL, I think,

2013
01:38:42,400 --> 01:38:45,160
Speaker 1: you know, they're not as mentioned much with the smartphones,

2014
01:38:45,200 --> 01:38:47,200
Speaker 1: but they do have some decent smartphones and their stuff

2015
01:38:47,240 --> 01:38:51,280
Speaker 1: is actually pretty clean when you get it. DH writes

2016
01:38:51,280 --> 01:38:54,200
Speaker 1: in about my Amazon issue. Remember I told you last

2017
01:38:54,200 --> 01:38:56,679
Speaker 1: week that I had some issues with my Amazon Prime

2018
01:38:56,720 --> 01:39:00,839
Speaker 1: delivery not getting delivered. DH says you can contact Amazon.

2019
01:39:00,880 --> 01:39:03,479
Speaker 1: They should have just replaced the undelivered items. It happened

2020
01:39:03,520 --> 01:39:07,120
Speaker 1: to me once the delivery photo showed a completely different apartment.

2021
01:39:07,120 --> 01:39:09,599
Speaker 1: I checked nearby units, couldn't find it. Contact and Amazon.

2022
01:39:09,880 --> 01:39:12,559
Speaker 1: They sent replacements right away. Just a tip for next time.

2023
01:39:14,600 --> 01:39:17,439
Speaker 1: Leo writes in regarding your Amazon non delivery, I've had

2024
01:39:17,479 --> 01:39:19,360
Speaker 1: the same thing happen more than once, even down to

2025
01:39:19,439 --> 01:39:22,080
Speaker 1: checking my ring camera. Usually the package shows up the

2026
01:39:22,120 --> 01:39:24,120
Speaker 1: next day. Sometimes it never does. I think it's just

2027
01:39:24,160 --> 01:39:27,439
Speaker 1: a lazy driver. I've had good luck with Amazon's phone support.

2028
01:39:27,840 --> 01:39:29,680
Speaker 1: If you call and explain what happened, they'll credit your

2029
01:39:29,680 --> 01:39:31,480
Speaker 1: account for the miss discount.

2030
01:39:32,479 --> 01:39:35,720
Speaker 2: And he gave the phone number for Amazon. Yeah. I

2031
01:39:35,720 --> 01:39:37,519
Speaker 2: didn't want to call Amazon. That's the thing. I didn't

2032
01:39:37,520 --> 01:39:39,879
Speaker 2: want to deal with that, so yeah.

2033
01:39:40,400 --> 01:39:43,320
Speaker 1: Sarah writes in great show, Great Guests, Your scam experts

2034
01:39:43,360 --> 01:39:45,960
Speaker 1: comments were spot on. In your newsletter, you mentioned Amazon

2035
01:39:46,000 --> 01:39:47,880
Speaker 1: missing and delivery. I don't think it's a rare miss.

2036
01:39:47,920 --> 01:39:50,160
Speaker 1: It's happened to me twice in the past couple of months.

2037
01:39:50,560 --> 01:39:52,560
Speaker 1: I don't even order that much. I won't speculate on

2038
01:39:52,600 --> 01:39:55,639
Speaker 1: where those packages end up, all right, So clearly yes,

2039
01:39:55,680 --> 01:39:58,920
Speaker 1: with Amazon delivering millions upon millions of packages a day,

2040
01:39:58,960 --> 01:40:02,880
Speaker 1: they're bound to get law stolen, whatever, redirected, misdirected.

2041
01:40:03,560 --> 01:40:04,519
Speaker 2: Next time I will call.

2042
01:40:04,840 --> 01:40:07,160
Speaker 1: Frank writes in after looking you up on Facebook, I

2043
01:40:07,200 --> 01:40:11,160
Speaker 1: have to say not what I expected. You present yourself

2044
01:40:11,280 --> 01:40:13,479
Speaker 1: very professionally, and today on air when you mentioned you

2045
01:40:13,479 --> 01:40:16,840
Speaker 1: don't answer texts cool to all things strived for, I

2046
01:40:16,800 --> 01:40:17,519
Speaker 1: don't know what that means.

2047
01:40:17,760 --> 01:40:19,800
Speaker 2: Thanks for all your years of help. Rich have a

2048
01:40:19,880 --> 01:40:20,800
Speaker 2: blessed week. Thank you.

2049
01:40:20,840 --> 01:40:23,960
Speaker 1: I'm glad I'm more professional than I sound, probably just.

2050
01:40:23,960 --> 01:40:28,600
Speaker 2: Because they took a good picture. Let's see Andy. Oh no,

2051
01:40:28,760 --> 01:40:31,080
Speaker 2: that's not it. What do we have here?

2052
01:40:31,520 --> 01:40:34,080
Speaker 1: Susan writes in I love your show. I make sure

2053
01:40:34,080 --> 01:40:36,400
Speaker 1: to listen to the podcast every week. I've learned so much.

2054
01:40:36,439 --> 01:40:36,680
Speaker 2: Thank you.

2055
01:40:36,760 --> 01:40:38,680
Speaker 1: I want to thank you for your Prime Day recommendation.

2056
01:40:38,720 --> 01:40:41,519
Speaker 1: I bought the Lenovo laptop you mentioned after my old

2057
01:40:41,560 --> 01:40:42,920
Speaker 1: one died, and I absolutely love it.

2058
01:40:42,960 --> 01:40:45,240
Speaker 2: You're the best. Oh, thank you, Susan.

2059
01:40:45,960 --> 01:40:49,240
Speaker 1: And finally, Robert writes in thanks for the public service

2060
01:40:49,320 --> 01:40:52,519
Speaker 1: that you do your calming presence and approach, train your

2061
01:40:52,560 --> 01:40:56,760
Speaker 1: audience to hopefully not respond emotionally to the tactics of scammers.

2062
01:40:56,760 --> 01:40:59,320
Speaker 1: It's so important to slow down and think about things

2063
01:40:59,360 --> 01:41:01,920
Speaker 1: before reacting to most things in life, but we need

2064
01:41:01,960 --> 01:41:05,360
Speaker 1: constant reminders. That applies to emails and social media. Yes, Robert,

2065
01:41:05,800 --> 01:41:08,280
Speaker 1: slow down, think before you act. I think my parents

2066
01:41:08,280 --> 01:41:10,680
Speaker 1: told me that when I was a kid. That's going

2067
01:41:10,720 --> 01:41:12,120
Speaker 1: to do it. For this episode, you can find links

2068
01:41:12,120 --> 01:41:14,120
Speaker 1: to everything on the website rich on Tech dot TV.

2069
01:41:14,200 --> 01:41:16,479
Speaker 1: You can find me on social media at rich on Tech.

2070
01:41:16,560 --> 01:41:19,639
Speaker 1: Next week, Scott Stein of Cina is going to talk

2071
01:41:19,640 --> 01:41:23,120
Speaker 1: about Samsung's new VR headset they're launching, and the CEO

2072
01:41:23,200 --> 01:41:27,320
Speaker 1: of Vey this is a rental car service that drives

2073
01:41:27,320 --> 01:41:28,320
Speaker 1: the car to you remotely.

2074
01:41:28,360 --> 01:41:30,519
Speaker 2: What thanks so much for listening. So many ways you

2075
01:41:30,520 --> 01:41:31,200
Speaker 2: can spend your time.

2076
01:41:31,240 --> 01:41:33,479
Speaker 1: I appreciate you spending it right here with me. Please

2077
01:41:33,520 --> 01:41:35,880
Speaker 1: don't text and drive, don't dive, drive distracted.

2078
01:41:36,240 --> 01:41:38,080
Speaker 2: Thanks everyone who makes this show possible. My name is

2079
01:41:38,120 --> 01:41:40,080
Speaker 2: rich Dedmiro. I will talk to you real soon.