Speaker 1: It's another jubile phone frame mornings on the twenties.
Speaker 2: Hello, Hi, this is pe Deekins calling from the hotel.
Speaker 2: I was looking for a guest that's staying with us.
Speaker 1: Greta.
Speaker 3: Yes, this is she.
Speaker 1: Hi, Greta. How are you today?
Speaker 3: I'm doing okay.
Speaker 1: I just good of a meeting.
Speaker 3: I'm at a conference. Is there something that you need?
Speaker 1: Did you get some good sleep last night in our hotel?
Speaker 3: It was fine? Thank you?
Speaker 1: I hear you, did? I hear you? Did? Listen.
Speaker 2: I'm calling to inform you of something. We've had quite
Speaker 2: an issue.
Speaker 3: Okay, what is the issue? I'm well, there should be
Speaker 3: no issue, and I'm pretty busy right now.
Speaker 1: The issue is noise.
Speaker 2: So I've gone quite a lot of noise complaints about
Speaker 2: you and your room.
Speaker 3: Okay, that's ridiculous because I didn't make any noise, and
Speaker 3: I also didn't.
Speaker 1: Hear anything, specifically the snoring from me.
Speaker 2: Yes. Yes, So we have gone a lot of complaints
Speaker 2: from other guests at our hotels staying on the same
Speaker 2: floor and floor above you, that the snoring is rather loud.
Speaker 2: So we went ahead and we've packed up your things.
Speaker 2: They're in the lobby for you to pick up, packed up?
Speaker 3: What do you mean you talked at my things? So
Speaker 3: how would anyone know where one?
Speaker 1: I don't snore?
Speaker 3: And how do you even why would people be complaining?
Speaker 3: They don't even know where I'm saying or who I am?
Speaker 3: And how would you know?
Speaker 2: You do snore quite loud? I was, you know, working
Speaker 2: when we're getting some of the complaints last night.
Speaker 3: And so why are you last?
Speaker 1: Time's funny?
Speaker 3: You're not going to go into my room and pack
Speaker 3: up my things?
Speaker 1: No, I don't think there's.
Speaker 3: Nothing in the fine print that says that I'm going
Speaker 3: to get kicked.
Speaker 1: Out for me? Yes, but is noise a noise policy?
Speaker 2: And so while you were sleeping, I went outside of
Speaker 2: your door and I did record some of the snoring
Speaker 2: and it is quite loud.
Speaker 3: You can't just go up to somebody's hotel room and
Speaker 3: record them out. Do you work there? You work here?
Speaker 1: Yes? Yes I do?
Speaker 2: And so your reservation has been cancel. Your stuff is safe.
Speaker 2: It's behind the desk.
Speaker 3: So we can't even then cancel it. And my stuff
Speaker 3: is safe either. Where am I going to go? I'm
Speaker 3: at a conference while the hotel rooms are booked right now?
Speaker 2: Don't you go yes, and you've been banned from any
Speaker 2: of our properties, and we own a bunch of properties
Speaker 2: in the area, so it's going to be tough to
Speaker 2: find a spot that'll handle the snoring.
Speaker 1: But we do thank you for your business.
Speaker 3: And uh, this is we're absolutely ridiculous. Do you have
Speaker 3: somebody else that I can talk to right now? What
Speaker 3: was your name again?
Speaker 1: My name is Pete, Pete Deakins.
Speaker 3: Okay, Pete, where can I talk to your manager? Please?
Speaker 1: I am the current manager on duty.
Speaker 3: I don't care if that you're the current manager on duty.
Speaker 3: I want to talk to someone higher than you. There
Speaker 3: might be a superior.
Speaker 2: I do have some recommendations for some very good sleep
Speaker 2: doctors for sleep apneam, you know, based on how loud
Speaker 2: the snoring was, just in case you want to talk
Speaker 2: to them. And if you do go see a doctor
Speaker 2: and get a note, we can let you stay back
Speaker 2: on one of our properties.
Speaker 1: At some point.
Speaker 3: Oh much I could press charges on you.
Speaker 2: Oh speaking of charges, I actually forgot yes, So all
Speaker 2: of the charges that you incurred for the that you
Speaker 2: won't have to pay for obviously the whole week, but
Speaker 2: you will be charged a one time fee.
Speaker 1: Of seven hundred dollars for the noise complaints. So sorry
Speaker 1: about that.
Speaker 3: Seven hundred dollars because I don't even know why you're
Speaker 3: charging me for that.
Speaker 2: I could technically charge you seven hundred dollars person or,
Speaker 2: but I didn't do that.
Speaker 1: So you're welcome.
Speaker 3: You're a piece of I don't even know who you
Speaker 3: are and what you're doing, and I think that's illegal.
Speaker 3: I'm coming. I'm leaving this conference right now that I've
Speaker 3: already missed because of this call, and you're going to
Speaker 3: have one very angry customer in the lobby yelling about
Speaker 3: how you kick people up because they snore and record
Speaker 3: them and pack up their stuff and span them and
Speaker 3: then charge them for personal.
Speaker 2: Well before you do that, let me just let you
Speaker 2: know this is actually Jebel from the Jubil Show doing
Speaker 2: a phone brank on you and your boyfriend Jason set
Speaker 2: you up.
Speaker 3: Are you kidding me?
Speaker 1: Chasing? Yeah, it is a joke.
Speaker 3: Yes, Oh my god.
Speaker 2: He said that you're at a boring work conference and
Speaker 2: wanted to give you something to brighten your day.
Speaker 3: Boring. Nobody hears this, but I know, for gosh for
Speaker 3: dcats though I'm not kicked out of my hotel room.
Speaker 1: No, you're not, and I don't snore for the work.
Speaker 1: Wake up every morning with double phone Franks