WEBVTT - Secure The Bits

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<v Speaker 1>Welcome to On the Job. This season, we're focusing on

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<v Speaker 1>how people and businesses are getting back to work. Let's

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<v Speaker 1>call it a great transformation, a change in the way

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<v Speaker 1>workers are thinking. Employers need people to work more than ever,

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<v Speaker 1>putting laborers in a sort of position of power. We'll

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<v Speaker 1>be hearing from people navigating this new normal for themselves

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<v Speaker 1>as they find their life's work. COVID forced a lot

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<v Speaker 1>of people to face their demons in a way they

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<v Speaker 1>might not have expected. The loss of work took away

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<v Speaker 1>daily purpose for many and left a lot of us

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<v Speaker 1>trying to fill that void with whatever we could well. Today,

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<v Speaker 1>we talked to Spencer, who lost his job when COVID

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<v Speaker 1>hit and found new work in cybersecurity, a rapidly growing

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<v Speaker 1>field that's desperately needed as hackers get better and better

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<v Speaker 1>at what they do, and it's a job that gave

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<v Speaker 1>him the opportunity to help others as he dealt with

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<v Speaker 1>addiction struggles that many people faced in the isolation of

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<v Speaker 1>the pandemic. After many remote interviews to make this season,

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<v Speaker 1>I had the fortune of meeting up with a friend

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<v Speaker 1>of mine in person for this episode. My name is

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<v Speaker 1>Spencer Landing. I am an information security analyst for the

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<v Speaker 1>State of Vermont. Spencer's fifty two years old, got a

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<v Speaker 1>clean shaven head, glasses, a mustache, address shirt, and the

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<v Speaker 1>background in chemistry. This is that kind of why you've

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<v Speaker 1>got to Walter White look going on. Yes, I I

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<v Speaker 1>do math on the side, That's what this is really

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<v Speaker 1>about you. I'm trying to sell it on the on

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<v Speaker 1>the on the state level, we'll never know for sure.

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<v Speaker 1>Security analyst is a pretty good front well in that job.

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<v Speaker 1>Working for the state, Spencer's primary job is risk assessment,

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<v Speaker 1>So we have to look at everything that we do

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<v Speaker 1>because we do use personal like infallible information such as

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<v Speaker 1>people SoC security number, their names or addresses, all of

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<v Speaker 1>that kind of stuff. If you do your job poorly,

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<v Speaker 1>what happens. Well, If if I do my job poorly,

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<v Speaker 1>then we have the possibility of having a security leak

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<v Speaker 1>that can harm potentially tens of thousands of people. So

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<v Speaker 1>he spends every day working to improve that security so

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<v Speaker 1>Vermonters don't have to worry about their information being stolen.

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<v Speaker 1>And he says that at his core, that's all I

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<v Speaker 1>t workers and cybersecurity people want to do. They want

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<v Speaker 1>to help and they want to make your life easier,

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<v Speaker 1>better and safer, or to protect you from yourself, because

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<v Speaker 1>there's an awful lot you don't think about when you

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<v Speaker 1>do things, and uh, it's my job to think about

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<v Speaker 1>all the things you possibly could do that could make

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<v Speaker 1>your life really bad, really bad, really bad, because when

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<v Speaker 1>a hacker has your information, they can sell it and

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<v Speaker 1>that can really mess with your life. You can get

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<v Speaker 1>your identity stolen, you can have your credit cards maxed out.

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<v Speaker 1>You've heard all the stories. Well, Spencer, make sure that

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<v Speaker 1>the people who work for the state are being safe

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<v Speaker 1>online and not opening sketchy emails because if they got compromised,

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<v Speaker 1>hackers could have a backdoor to the state databases. There

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<v Speaker 1>are safeguards in there in between, but um, it is uh,

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<v Speaker 1>you know, it's how this sort of thing happens. That is,

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<v Speaker 1>nine of the attacks happen through email, and all it

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<v Speaker 1>is is just you click a link and poof there.

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<v Speaker 1>It is Vermont of small state, so they might not

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<v Speaker 1>see as much action as other states as far as

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<v Speaker 1>fending off hackers goes. However, the threat is constant and

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<v Speaker 1>a breach has pretty dire consequences. So the only real

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<v Speaker 1>things that people would probably glean from it is the

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<v Speaker 1>ability for them to them to actually go through the

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<v Speaker 1>state government to infect federal government. By law, state governments

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<v Speaker 1>are required by the I r S and other federal

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<v Speaker 1>agencies to have a certain level of security, a number

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<v Speaker 1>they have to hit to pass regulation. As he's in

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<v Speaker 1>risk management, Spencer and his team use software that assigns

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<v Speaker 1>risk numbers to everything, like the software, employees are using,

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<v Speaker 1>the equipment, they're using, lots of other factors. So we

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<v Speaker 1>add all of those things up and give the agency

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<v Speaker 1>basically a number that says, this is what your risk is. Now.

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<v Speaker 1>The I r S wants this number. So how are

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<v Speaker 1>we going to get from this very large number to

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<v Speaker 1>this very small number? How are we going to mitigate

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<v Speaker 1>this risk? Do you always want to do something like

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<v Speaker 1>this not security? I'd always I've always been a nerd

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<v Speaker 1>from the ton nozzle small and fell in love with

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<v Speaker 1>computers and and science. Those are the two Those are

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<v Speaker 1>the two things math, science and computers. Those were my

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<v Speaker 1>those were my strengths. Spencer grew up in West Texas,

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<v Speaker 1>real small town near Lubbock. It was very rural. There

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<v Speaker 1>wasn't a lot to do, so Spencer got lost in

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<v Speaker 1>other worlds as early as five when he got his

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<v Speaker 1>first library card, which the library didn't normally do that,

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<v Speaker 1>but I would go and check out five books and

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<v Speaker 1>then read them all in a day or two at most,

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<v Speaker 1>and then go back note five books. When he was

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<v Speaker 1>in sixth grade, his school brought a couple of the

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<v Speaker 1>first Apple two computers into their library, and the librarian

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<v Speaker 1>to old Spencer to check them out. So I went

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<v Speaker 1>in there and played with them, and I was like,

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<v Speaker 1>this is actually really cool, and then started checking out

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<v Speaker 1>books and starting to learn how to program, and you know,

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<v Speaker 1>I can do this, and I can do this, and

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<v Speaker 1>I can do this, and so it was just a

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<v Speaker 1>natural love for things like you went out of your

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<v Speaker 1>way as a kid to learn how to do all that,

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<v Speaker 1>like original rudimentary coding for the old computers. Yes I did.

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<v Speaker 1>I spent my lunch periods in the library on those computers.

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<v Speaker 1>I must You must have stood out, Yeah, like a

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<v Speaker 1>sore nerd thumb. Spencer was definitely different. He didn't fit

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<v Speaker 1>into the normal crowd the way some other kids might.

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<v Speaker 1>So the books, the coding, they were a refuge. Yeah,

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<v Speaker 1>it was. It was. It was definitely escape. You know,

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<v Speaker 1>didn't have a happy childhood. Perhaps we'll say that anyway. UM.

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<v Speaker 1>And so that wasn't It was sort of an escape, UM.

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<v Speaker 1>And it was something that I could control, you know,

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<v Speaker 1>you can control everything that the computer does. And uh,

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<v Speaker 1>I liked that. That was that was you know, it

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<v Speaker 1>was one of those moments of I can own that

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<v Speaker 1>he loved coding, loved it, loved it so much that

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<v Speaker 1>by the time he was about to go to college,

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<v Speaker 1>he knew that he couldn't go into computer programming because

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<v Speaker 1>I can remember in high school when I was programming,

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<v Speaker 1>I would lose days totally just trying to find the

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<v Speaker 1>two or three bugs that were in there that I

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<v Speaker 1>missed a semical in here, and I missed you know,

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<v Speaker 1>spacing here, and I would I would just dive into

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<v Speaker 1>the code and just I would lose absolute track of time.

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<v Speaker 1>Coding was a refuge for him, but it was also

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<v Speaker 1>an obsession, why is this not working? Why is it's

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<v Speaker 1>not working? Wise it's not working, and trying to find

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<v Speaker 1>that one little, one little mistake somewhere that that was

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<v Speaker 1>causing the whole thing to not work. And you're the

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<v Speaker 1>kind of person you had to know, had to know, Yeah,

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<v Speaker 1>I couldn't just let it go. It was a mistake.

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<v Speaker 1>He decided instead of going down that road, he'd get

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<v Speaker 1>a degree in chemistry, one of his other passions. He

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<v Speaker 1>did that, got an internship at Dow Chemical while in college,

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<v Speaker 1>but he didn't love it. He left school for a bit,

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<v Speaker 1>not thinking it was right for him, but then he

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<v Speaker 1>got pulled right back in by his love for computers.

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<v Speaker 1>Eventually wound up with a technical writing degree, actually with

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<v Speaker 1>a modern computer science you know, it made me a

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<v Speaker 1>happy person. He got a job at a nonprofit within

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<v Speaker 1>the university as a computer analyst. Then he jumped from

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<v Speaker 1>there to New York City to work at the World

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<v Speaker 1>Federalist Movement, another nonprofit. He was coming up with I

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<v Speaker 1>T plans, helping them acquire their software, helped them with development,

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<v Speaker 1>anything computer related. I became basically a system admin for them.

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<v Speaker 1>So you were the I T guy that like, if

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<v Speaker 1>there was anything wrong in the company in the building there,

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<v Speaker 1>like call Spencer, yes, because there was only me I was.

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<v Speaker 1>I was the I T. That was a eighteen year job.

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<v Speaker 1>During that time, Spencer and his wife, Ava had a daughter.

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<v Speaker 1>Ava got offered a job in Vermont, which they loved

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<v Speaker 1>every time they drove through it. So they decided to

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<v Speaker 1>move there, and Spencer kept his job at the nonprofit.

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<v Speaker 1>I was like, I can still do my job no

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<v Speaker 1>matter where, as long as I have an Internet connection.

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<v Speaker 1>Um and so I did. I did. I did that

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<v Speaker 1>for quite some time, right up until Spencer was doing

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<v Speaker 1>this remote work. But then, of course, in March COVID happened.

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<v Speaker 1>The non property worked for was pretty much held up

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<v Speaker 1>by big grants which went away pretty quick, and the

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<v Speaker 1>staff started dropping off one by one. I was able

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<v Speaker 1>to hang on for a little while, and then, um

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<v Speaker 1>and May, the majority of the funding went away, and

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<v Speaker 1>so it dwindled down and dwindled down and dwindled down,

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<v Speaker 1>and finally I t became not a necessary component, but

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<v Speaker 1>something that they just couldn't afford. Like many people in

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<v Speaker 1>early Spencer was very suddenly out of his stable job,

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<v Speaker 1>and also, like a lot of people around that time,

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<v Speaker 1>was facing isolation that would become a reckoning for him,

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<v Speaker 1>and so it wasn't in the best mental state, and

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<v Speaker 1>things kind of went downhill for me. Um, after I

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<v Speaker 1>lost my job. We'll be right back with Spencer's story

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<v Speaker 1>after the break. A strong work ethic takes pride in

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<v Speaker 1>a job well done. Sweats over the details. This is you.

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<v Speaker 1>But to get an honest day's work, you need a response,

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<v Speaker 1>You need a call back, You need a job. Express

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<v Speaker 1>Employment professionals can help because we understand what it takes

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<v Speaker 1>to get a job. It takes more than just online

0:10:31.520 --> 0:10:34.280
<v Speaker 1>searches to land a job. It takes someone who will

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<v Speaker 1>identify your talents, a person invested in your success. At Express,

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<v Speaker 1>we can even complete your application with you over the phone,

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<v Speaker 1>will prepare you for interviews, and will connect you to

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<v Speaker 1>the right company. Plus, we'll never charge a fee to

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<v Speaker 1>find you a job. At Express. We can put you

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<v Speaker 1>to work with companies of all sizes and industries, from

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<v Speaker 1>the production floor to the front office. Express Nose Jobs,

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<v Speaker 1>get to no Express, find your location at Express pros

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<v Speaker 1>dot com or on the Express Jobs app. Back to Spencer,

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<v Speaker 1>he just got put out of work and like a

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<v Speaker 1>lot of people, he's having a hard time with the

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<v Speaker 1>isolation and began to have a bit of alcohol problem

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<v Speaker 1>and things kind of went downhill from me. Spencer admits

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<v Speaker 1>that he was a habitual drinker before COVID, but a

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<v Speaker 1>few years into the pandemic. Now I feel like looking back,

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<v Speaker 1>when the world really closed down, people had to face

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<v Speaker 1>their habits in close quarters, and there was a real

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<v Speaker 1>fork in the road where some people got shaken up

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<v Speaker 1>and they're like, you know, I'm gonna start doing yo good,

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<v Speaker 1>I'm gonna get my dream job, and like basically using

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<v Speaker 1>the isolation to I don't know, clean themselves up or whatever.

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<v Speaker 1>And then there was the other direction where the isolation

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<v Speaker 1>was just a place where you can go and self destruct.

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<v Speaker 1>It definitely I did not go into the happy let's

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<v Speaker 1>go do yoga and let's clean our lives up. Let's yeah,

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<v Speaker 1>I know, the isolation really tore at me and gave

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<v Speaker 1>me an opportunity to drink more. That was the thing

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<v Speaker 1>that that really kind of seem in it. It became

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<v Speaker 1>such such a daily obsession, such a daily obsession. Spencer

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<v Speaker 1>doesn't blame COVID for his drinking, but says it definitely

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<v Speaker 1>didn't help. He says he always knew their word demons

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<v Speaker 1>that he hadn't faced yet. But I was able to

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<v Speaker 1>shove that down onto a floorboard, way way down, deep

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<v Speaker 1>into the dark crevices of my mind and did that

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<v Speaker 1>for a really long time and was I guess successful

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<v Speaker 1>at it um But it eventually eventually catches up because

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<v Speaker 1>eventually you do feel up the entire basement and it

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<v Speaker 1>starts overflowing. A lot of the things that he was

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<v Speaker 1>shoving under the floorboards were from his rough childhood. He

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<v Speaker 1>had a lot of trauma that he hadn't dealt with,

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<v Speaker 1>so in this new isolation where a lot of it

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<v Speaker 1>was coming back up, he drank more to bury it.

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<v Speaker 1>And that overflowing basement isn't really a metaphor for Spencer.

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<v Speaker 1>The deciding factor for me was when my wife took

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<v Speaker 1>me down into the basement and showed me all of

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<v Speaker 1>the empties into it whole. Wow, it was. It was

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<v Speaker 1>one of those clarity moments, and I had tried to

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<v Speaker 1>stop and couldn't, and so I had to go get

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<v Speaker 1>help um and I found a group who helped me

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<v Speaker 1>out of like minded people who who gave me the

0:13:53.840 --> 0:13:56.960
<v Speaker 1>strength and the ability to dig myself out of the

0:13:56.960 --> 0:13:59.200
<v Speaker 1>hole that I was in and give me hope for

0:14:00.000 --> 0:14:04.760
<v Speaker 1>the future. Spencer is far from a loan between the

0:14:04.800 --> 0:14:08.040
<v Speaker 1>isolation and losing the purpose that comes with waking up

0:14:08.080 --> 0:14:11.360
<v Speaker 1>every day for a job. Addiction rates and substance abuse

0:14:11.559 --> 0:14:14.720
<v Speaker 1>drastically rose all over the world. I can attest to

0:14:14.760 --> 0:14:17.520
<v Speaker 1>this because I was one of those people. I had

0:14:17.520 --> 0:14:20.480
<v Speaker 1>always had demons too that I smothered with alcohol. But

0:14:20.600 --> 0:14:23.520
<v Speaker 1>COVID gave me a place to self destruct in a

0:14:23.560 --> 0:14:26.280
<v Speaker 1>way that I never really had. Took me to the

0:14:26.320 --> 0:14:29.000
<v Speaker 1>lowest moments of my life. And I know this is

0:14:29.120 --> 0:14:32.240
<v Speaker 1>weird to say, but I'm grateful it did because I

0:14:32.280 --> 0:14:36.160
<v Speaker 1>got desperate enough to get better. Just like Spencer. That

0:14:36.240 --> 0:14:38.800
<v Speaker 1>was a that was a good moment in my life

0:14:39.080 --> 0:14:41.000
<v Speaker 1>in a bad moment of my life. It's kind of

0:14:41.040 --> 0:14:44.600
<v Speaker 1>a it's sort of a bittersweet moment, but I'm so

0:14:44.640 --> 0:14:46.880
<v Speaker 1>glad that it happened because I mean, it's such a

0:14:47.000 --> 0:14:49.120
<v Speaker 1>much better place than I have ever been in before

0:14:49.160 --> 0:14:57.440
<v Speaker 1>in my life. Same buddy, So he decided to make

0:14:57.440 --> 0:15:00.840
<v Speaker 1>some changes. First, he had to get out of this isolation.

0:15:01.080 --> 0:15:05.480
<v Speaker 1>He needed something to do every day, so for a job.

0:15:05.680 --> 0:15:09.680
<v Speaker 1>I actually became the head brewer for a local brewery

0:15:10.960 --> 0:15:15.440
<v Speaker 1>while I was trying to get sober. Uh, he admits,

0:15:15.480 --> 0:15:17.760
<v Speaker 1>not the most beneficial place to be at the moment,

0:15:18.080 --> 0:15:22.280
<v Speaker 1>but it was a job. It got him working. He

0:15:22.360 --> 0:15:24.120
<v Speaker 1>left that after a few months when an I T

0:15:24.280 --> 0:15:26.760
<v Speaker 1>job nearby came up, and then there was another one.

0:15:27.160 --> 0:15:29.000
<v Speaker 1>There was a job that came up and it was

0:15:29.080 --> 0:15:32.360
<v Speaker 1>like asking for a information security analyst, and I was like,

0:15:32.960 --> 0:15:34.800
<v Speaker 1>I don't know anything about it, but I'll apply for it.

0:15:34.840 --> 0:15:37.800
<v Speaker 1>But there this was the job with the State that

0:15:37.840 --> 0:15:41.120
<v Speaker 1>he has. Now he's never done cybersecurity before, but he

0:15:41.200 --> 0:15:43.400
<v Speaker 1>still had that attitude from when he was young, where

0:15:43.520 --> 0:15:46.040
<v Speaker 1>if he didn't know something, he was a dog after

0:15:46.080 --> 0:15:48.280
<v Speaker 1>a bone and he had to figure it out. And

0:15:49.360 --> 0:15:53.000
<v Speaker 1>that helps in the security industry, um, because you do

0:15:53.120 --> 0:15:55.080
<v Speaker 1>need to find those bugs you need you need to

0:15:55.120 --> 0:15:57.880
<v Speaker 1>find those holes you need to find and what we

0:15:57.920 --> 0:16:00.320
<v Speaker 1>need to patch and what we need to do. And

0:16:00.360 --> 0:16:04.160
<v Speaker 1>after tier interviews, I got the job and here I am,

0:16:04.400 --> 0:16:14.160
<v Speaker 1>you know, nine months later back to present day. He

0:16:14.200 --> 0:16:16.840
<v Speaker 1>loves his job. He works every day to make sure

0:16:16.840 --> 0:16:19.920
<v Speaker 1>of Vermonter's personal information is safe and if he's doing

0:16:19.960 --> 0:16:23.080
<v Speaker 1>his job well, people probably never hear about it. No,

0:16:23.760 --> 0:16:26.480
<v Speaker 1>And I t you typically don't hear when things work,

0:16:26.520 --> 0:16:31.000
<v Speaker 1>do you hear when they don't work? So and that's

0:16:31.080 --> 0:16:33.680
<v Speaker 1>just that's just a nature of the beast. But he

0:16:33.720 --> 0:16:36.280
<v Speaker 1>says he still gets a ton of satisfaction out of it.

0:16:36.720 --> 0:16:39.000
<v Speaker 1>It can be thankless and might be work that most

0:16:39.040 --> 0:16:42.320
<v Speaker 1>people don't realize exists until it goes away. Spencer is

0:16:42.360 --> 0:16:45.520
<v Speaker 1>also a volunteer firefighter on the side now and same

0:16:45.560 --> 0:16:48.040
<v Speaker 1>deal unless your house is on fire and you're not

0:16:48.040 --> 0:16:50.840
<v Speaker 1>gonna necessarily think a firefighter, but when your house is

0:16:50.880 --> 0:16:54.080
<v Speaker 1>on fire, that's the first person that you're gonna turn to.

0:16:58.920 --> 0:17:02.359
<v Speaker 1>For better or worse. As technology becomes vastly more integrated

0:17:02.400 --> 0:17:05.120
<v Speaker 1>with our personal lives day by day, that means they're

0:17:05.160 --> 0:17:07.960
<v Speaker 1>just going to be more bad actors out there looking

0:17:08.000 --> 0:17:11.119
<v Speaker 1>to take our information and sell it. There's always going

0:17:11.160 --> 0:17:12.880
<v Speaker 1>to be somebody who's looking to make a buck off

0:17:13.000 --> 0:17:17.119
<v Speaker 1>somebody else and the easiest way possible, and not everybody

0:17:17.200 --> 0:17:20.280
<v Speaker 1>realizes that it's up to me and other people just

0:17:20.400 --> 0:17:24.000
<v Speaker 1>say you've got to think about this or make sure

0:17:24.040 --> 0:17:27.040
<v Speaker 1>you're doing this so you don't expose yourself and any

0:17:27.080 --> 0:17:30.639
<v Speaker 1>information that you might have. Spencer says that even a

0:17:30.680 --> 0:17:34.800
<v Speaker 1>decade ago, anti virus software and hiring a cybersecurity person

0:17:34.840 --> 0:17:37.720
<v Speaker 1>for your business was a good idea something you probably

0:17:37.720 --> 0:17:41.040
<v Speaker 1>should do. But now with how online all of our

0:17:41.080 --> 0:17:43.960
<v Speaker 1>lives are, it's not even a question. These are things

0:17:44.000 --> 0:17:46.560
<v Speaker 1>that you have to think about and and you have

0:17:46.720 --> 0:17:49.919
<v Speaker 1>to think about where's my information if I if I

0:17:49.920 --> 0:17:52.399
<v Speaker 1>put my credit card number in on a website. Is

0:17:52.400 --> 0:17:55.240
<v Speaker 1>that safe? If somebody asked me for my Social Security number?

0:17:55.320 --> 0:17:59.560
<v Speaker 1>Is that safe to give them? Is my health information safe?

0:18:00.280 --> 0:18:04.240
<v Speaker 1>So you know, security and and and people's personal information

0:18:04.280 --> 0:18:07.680
<v Speaker 1>has become the forefront of what computer science now has

0:18:07.720 --> 0:18:11.120
<v Speaker 1>to battle. And with that being the case, there are

0:18:11.240 --> 0:18:15.119
<v Speaker 1>tons and tons of jobs and cybersecurity right now everywhere

0:18:15.480 --> 0:18:19.280
<v Speaker 1>for big companies or corporations, startups, or if your main

0:18:19.359 --> 0:18:22.000
<v Speaker 1>drive is just helping people, there's tons of work with

0:18:22.040 --> 0:18:26.240
<v Speaker 1>nonprofits and state organizations. Whereat the pay admittedly might be less,

0:18:26.880 --> 0:18:29.639
<v Speaker 1>job can be more than that. A quality of life

0:18:29.800 --> 0:18:32.959
<v Speaker 1>is important, and working for this state of Vermont is

0:18:33.280 --> 0:18:35.919
<v Speaker 1>it's about quality of life and has nothing to do

0:18:35.960 --> 0:18:38.080
<v Speaker 1>with the job. Just has to do with making you

0:18:38.160 --> 0:18:41.840
<v Speaker 1>a better human, being a better person. A job is

0:18:41.880 --> 0:18:46.960
<v Speaker 1>not necessarily about the paycheck. Part of what drew me

0:18:47.040 --> 0:18:51.280
<v Speaker 1>to working for nonprofits is that that satisfaction of knowing

0:18:51.359 --> 0:18:54.520
<v Speaker 1>that when I went to sleep at night, I knew

0:18:54.520 --> 0:19:02.720
<v Speaker 1>I had done something for something more than myself. It's

0:19:02.760 --> 0:19:04.840
<v Speaker 1>kind of funny that, you know, when you first start

0:19:04.920 --> 0:19:09.000
<v Speaker 1>up coding and diving into literature and computers and stuff.

0:19:09.560 --> 0:19:12.440
<v Speaker 1>Kind of the point of that was that it was isolation,

0:19:12.800 --> 0:19:15.080
<v Speaker 1>and now you do it, but you do it for

0:19:15.680 --> 0:19:18.719
<v Speaker 1>a lot of people. It is something that I do

0:19:18.760 --> 0:19:22.720
<v Speaker 1>think about and it helps me come to terms with

0:19:23.520 --> 0:19:27.439
<v Speaker 1>that I'm giving back somewhere and giving back as an

0:19:27.520 --> 0:19:30.080
<v Speaker 1>important part for my sobriety. It's also an important part

0:19:30.160 --> 0:19:32.400
<v Speaker 1>is a human being. If we all gave back more,

0:19:33.160 --> 0:19:36.480
<v Speaker 1>things would go a lot smoother. Do you feel now

0:19:37.080 --> 0:19:42.880
<v Speaker 1>like you're recoding yourself? Yeah, I guess you could say that. Yeah,

0:19:43.480 --> 0:19:47.679
<v Speaker 1>you know, I'm fixing some of those bugs that were there. Yeah,

0:19:47.720 --> 0:19:50.320
<v Speaker 1>I'm definitely fixing some of those bugs. And you know things,

0:19:50.880 --> 0:19:53.520
<v Speaker 1>things are running a lot smoother than they ever have

0:19:53.680 --> 0:20:01.159
<v Speaker 1>been before. COVID brought a lot of people to their knees,

0:20:01.400 --> 0:20:04.800
<v Speaker 1>myself included, and put people out of work. It's put

0:20:04.840 --> 0:20:08.080
<v Speaker 1>people in really tough living situations. It's put people in

0:20:08.160 --> 0:20:11.320
<v Speaker 1>a room with everything that they are. It's made some

0:20:11.400 --> 0:20:13.320
<v Speaker 1>of us come to terms with who we are in

0:20:13.400 --> 0:20:15.800
<v Speaker 1>a much shorter time frame than we might have liked.

0:20:16.480 --> 0:20:19.400
<v Speaker 1>But as we come out of this storm with new values,

0:20:19.600 --> 0:20:23.120
<v Speaker 1>new morals, new ways of living, and new habits, we've

0:20:23.119 --> 0:20:25.680
<v Speaker 1>had the fortune of having had the time to think

0:20:25.720 --> 0:20:28.920
<v Speaker 1>about how we can help ourselves, and it turns out

0:20:29.160 --> 0:20:31.280
<v Speaker 1>as a lot of people go back to work, they've

0:20:31.280 --> 0:20:33.440
<v Speaker 1>realized that the best way to do that is by

0:20:33.480 --> 0:20:36.400
<v Speaker 1>helping other people, even if they only call you when

0:20:36.440 --> 0:20:42.280
<v Speaker 1>something's wrong. What are the next bugs you gotta fix

0:20:42.359 --> 0:20:49.639
<v Speaker 1>for yourself? Oh, there's always something to fix. But yeah,

0:20:50.280 --> 0:20:53.600
<v Speaker 1>learning to be more patient, learning to be more kind,

0:20:54.200 --> 0:20:59.040
<v Speaker 1>and you know, to know that there is hope. There

0:20:59.160 --> 0:21:01.720
<v Speaker 1>is hope always, there's always hope, and there's always a

0:21:01.800 --> 0:21:06.720
<v Speaker 1>chance out there makes life worth living. It's not always

0:21:06.960 --> 0:21:10.760
<v Speaker 1>it's not always a bullet chair, he's but it doesn't

0:21:10.800 --> 0:21:16.080
<v Speaker 1>have to always be the pits. Yeah, you saw what

0:21:16.119 --> 0:21:26.400
<v Speaker 1>I did there. We're ending on that for on the job.

0:21:26.560 --> 0:21:33.480
<v Speaker 1>I'm Otis Gray. Thanks for listening. If you or someone

0:21:33.560 --> 0:21:35.960
<v Speaker 1>you know is struggling with addiction, help is out there.

0:21:36.400 --> 0:21:39.000
<v Speaker 1>You can go to find treatment dot gov or call

0:21:39.080 --> 0:21:42.359
<v Speaker 1>their national hotline one eight hundred six six to help

0:21:42.480 --> 0:21:47.680
<v Speaker 1>for more information. That's one six six to seven. We'll

0:21:47.720 --> 0:21:49.520
<v Speaker 1>put this info in the description of the show.