WEBVTT - Bloomberg Businessweek Weekend-June 27th, 2020

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<v Speaker 1>This is Bloomberg Business Week from Bloomberg Radio. Hi, I'm

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<v Speaker 1>Jason Kelly and I'm Carol Masser. Welcome to the weekend

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<v Speaker 1>edition of Bloomberg Business Week. Over the next couple of hours,

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<v Speaker 1>we're going to bring you some of the most important

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<v Speaker 1>highlights from our daily radio show this week. And Jason,

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<v Speaker 1>it was week fifteen. We welcomed officially the first day

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<v Speaker 1>of summer to kick off our week, and then once

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<v Speaker 1>again some very familiar themes weighing on the minds of

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<v Speaker 1>investors and on the stock market this week, the virus,

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<v Speaker 1>trade tensions, and we continue to talk with our guests

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<v Speaker 1>about racism in the United States, how to stop just

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<v Speaker 1>talking about it and to actually take action. Well, and

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<v Speaker 1>when you think of the people you want to hear from,

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<v Speaker 1>I dare say we had the top of the list

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<v Speaker 1>this week. Lebron James my conversation, it's the cover story

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<v Speaker 1>in this week's Business Week, how he and his longtime

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<v Speaker 1>business partner Maverick Carter have been managing a moment in

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<v Speaker 1>history like no other. We've always been in this position,

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<v Speaker 1>We've always strived that we've always had to plan for

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<v Speaker 1>this moment um is something that I've always Um had

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<v Speaker 1>a passion about and that's you know, letting people know,

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<v Speaker 1>having people to understand how important we are as um

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<v Speaker 1>Black America, you know, and the powers and the creativity

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<v Speaker 1>and the language and everything in the struggle that we've

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<v Speaker 1>had for so long. And for me to have the

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<v Speaker 1>brands that I have and having spring Hill and having

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<v Speaker 1>Uninterrupted and now today having a nonprofit organization and we

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<v Speaker 1>are more than a vote. It's allowing people to now

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<v Speaker 1>really sense what we've been striving to do from the

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<v Speaker 1>very beginning. So Um it's coming. You know. You always

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<v Speaker 1>talk about timing, and I guess, I guess the timing

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<v Speaker 1>is perfect for what we've always wanted people to understand

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<v Speaker 1>what we're all about as a company and as a

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<v Speaker 1>brand and as an individual. And Jason, We're gonna hear

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<v Speaker 1>a lot more from Lebron a little bit later on

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<v Speaker 1>in our broadcast. We'll also here from the president of

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<v Speaker 1>the Center for Talent Innovation, Lenia Irvin. She is someone

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<v Speaker 1>who has been such an advocate for diversity and inclusion,

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<v Speaker 1>spent a long time on Wall Street as well, so

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<v Speaker 1>another thoughtful chat with her. First up, Though we love

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<v Speaker 1>tom Orlick, He's got a new book out. He's the

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<v Speaker 1>chief economist for Bloomberg Economics and talk about timely. Oh

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<v Speaker 1>my god, so timely Jason, And as an excerpt of

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<v Speaker 1>that book in the magazine this week. His book it's

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<v Speaker 1>entitled China, The Bubble That Never Pops. I spent eleven

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<v Speaker 1>years in China, Carol. I moved there in two thousand

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<v Speaker 1>and seven. I left in the summer eighteen when the

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<v Speaker 1>trade war was heating up, and the sort of the

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<v Speaker 1>consistent consensus, the kind of the prevailing view amongst foreign

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<v Speaker 1>investors and economists and policymakers all that time was that, yes,

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<v Speaker 1>it's impressive, they've got double digit growth, that you just wait,

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<v Speaker 1>it's a bubble and it's going to implode. There's some

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<v Speaker 1>kind of China crash coming um. And of course that

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<v Speaker 1>crash never came. So the motivation of me is in

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<v Speaker 1>putting pen to paper and writing this book was really

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<v Speaker 1>to explore why why have we got it so wrong

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<v Speaker 1>on China? What are the reasons for resilience, and how

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<v Speaker 1>did that help us think about the future. So what

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<v Speaker 1>was the biggest surprise to you? Because I know there

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<v Speaker 1>are numerous answers, but what was the one? Where As

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<v Speaker 1>you dug into this time you thought, wow, I either

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<v Speaker 1>underestimated that as a reason or I just didn't think

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<v Speaker 1>of it. So I think one important thing Jason was

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<v Speaker 1>struck me as I was reading as I was writing

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<v Speaker 1>it is there are lots of things that we think

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<v Speaker 1>of as weaknesses in China which which actually strength UM

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<v Speaker 1>when you consider them in the Chinese context. So a

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<v Speaker 1>really important one is state control of the economy and

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<v Speaker 1>state control of the financial system. So of course here

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<v Speaker 1>in America, UM, we see the markets as a key

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<v Speaker 1>driver of dynamism UM. And for an advanced economy, which

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<v Speaker 1>is kind of push back the frontier, trying to innovate

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<v Speaker 1>that market driven dynamism is really critically important UM. But

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<v Speaker 1>that's not what China is trying to do. China is

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<v Speaker 1>not trying to push back the technology frontier. China is

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<v Speaker 1>trying to catch up. UM. And when you're trying to

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<v Speaker 1>catch up, having a plan to catch up, having a

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<v Speaker 1>bunch of businesses that will execute on that plan, a

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<v Speaker 1>bunch of banks that will lend money to help the

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<v Speaker 1>businesses execute on that plan can be really powerful and

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<v Speaker 1>really important. I think that's a really important point because

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<v Speaker 1>if you look at kind of the United States as

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<v Speaker 1>a comparison. We often talked Tom about the inability for

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<v Speaker 1>policy makers and you know, parties in power to actually

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<v Speaker 1>think really really longer term, you know, in terms of

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<v Speaker 1>things that need to be done in this country and

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<v Speaker 1>create programs that will have economic market, country payoffs, citizen payoffs.

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<v Speaker 1>But China can do do it right. They do those

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<v Speaker 1>tenure plans and they just set out and do it.

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<v Speaker 1>I mean, you know, not all the citizens may like

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<v Speaker 1>what's coming, but nonetheless it's a long term plan and

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<v Speaker 1>it creates dramatic changes in China. Yeah. I think that's

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<v Speaker 1>absolutely right, Carol, Um. I mean, I want to be

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<v Speaker 1>clear that I'm not advocating for the political system. I

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<v Speaker 1>don't think there's many people here in the States who'd

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<v Speaker 1>want to go to China to it to in to

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<v Speaker 1>Injro the how things play out in that respect over there, Um.

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<v Speaker 1>But in terms of economic planning, there's a really clear distinction.

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<v Speaker 1>I remember being over there, there was this one moment,

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<v Speaker 1>He's in my mind, there was this split screen moment

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<v Speaker 1>of inbo television. Um. And on one side we had

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<v Speaker 1>the US Congress, which was debating a bill to fund

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<v Speaker 1>the government for one more day. And on the other

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<v Speaker 1>screen we had Hijin Thing who was setting out of

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<v Speaker 1>vision for China's economy and it was just such a

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<v Speaker 1>stock contrast, right, I mean, can agree funding for a day,

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<v Speaker 1>planning for the next thirty forty years. And that's Bloomberg

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<v Speaker 1>Economics Chief economist Tom Orlick. Always loved catching up with

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<v Speaker 1>him and talk about a man on the news here.

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<v Speaker 1>I mean, this was a week where China it felt

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<v Speaker 1>like Carol came back to the four in multiple iterations,

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<v Speaker 1>some comments having to be walked back, and some real

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<v Speaker 1>concerns around the world, not just about the virus but

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<v Speaker 1>about trade. Right his book China The Bubble That Never

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<v Speaker 1>Pops and bottom Line Jason from him, he says, one

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<v Speaker 1>day there will be a day of reckoning for China.

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<v Speaker 1>It will have ripple effects across the world. You're listening

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<v Speaker 1>to Bloomberg Business Week coming up. It's been a big

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<v Speaker 1>week for the Bloomberg invest Global Conference and China was

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<v Speaker 1>front and center there as well, and a part of

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<v Speaker 1>my conversation with Blackstone Chairman and CEO Steve Schwartzman that's

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<v Speaker 1>coming up next. This is Bloomberg. This is Bloomberg Business Week,

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<v Speaker 1>with Carol Masser and Jason Kelly from Bloomberg Radio. Well,

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<v Speaker 1>today we're bringing you some of the most important, we hope,

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<v Speaker 1>informative conversations we had on our daily Bloomberg Business Week

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<v Speaker 1>radio show and beyond. We were all over the place,

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<v Speaker 1>Carol virtually, Oh my god. We were at the Bloomberg

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<v Speaker 1>invest Global Virtual Conference. As you said, Jason, this was

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<v Speaker 1>three days around the world talking to the most important

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<v Speaker 1>voices in the investment and financial community about what comes next. Well,

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<v Speaker 1>and one of the big names speaking was one of

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<v Speaker 1>the biggest in investing, talking about Steve Schwartzman, Blackstone Group

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<v Speaker 1>co founder, chairman and CEO. Check out what he had

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<v Speaker 1>to say. Well, this has been a pretty remarkable uh environment.

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<v Speaker 1>Imagine uh uh you know, sort of around the last

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<v Speaker 1>year end, if somebody told you that we were going

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<v Speaker 1>to have the voluntary closing of the world's economy, who

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<v Speaker 1>is certain except is to just keep food moving and

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<v Speaker 1>other things, you would say something like that couldn't happen,

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<v Speaker 1>and if it did, it would result in a global depression. Uh.

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<v Speaker 1>And it just wasn't on the page. Uh. And in

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<v Speaker 1>effect that those directions too almost every country to stop

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<v Speaker 1>your economy did occur, and unemployment has gone up massively,

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<v Speaker 1>but but we haven't had a depression. And the reason

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<v Speaker 1>for that is that we've learned from the past, and

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<v Speaker 1>you've had massive government intervention, massive transfers of trillions of

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<v Speaker 1>dollars of money to people who needed to in effect

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<v Speaker 1>replace the lost revenue from shutting our economies. And that

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<v Speaker 1>first big stimulus bill in the United States, UH, followed

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<v Speaker 1>by UH really very very large follow on by the

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<v Speaker 1>Central Bank in the United States. The FED is pumping

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<v Speaker 1>unprecedented peacetime moneys into economies, and in fact, the amount

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<v Speaker 1>of deposits and banks because money was transferred to people

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<v Speaker 1>has exploded. UH. And so we are awash with liquidity

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<v Speaker 1>that was necessary to give you some idea, US GDPs

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<v Speaker 1>around twenty one billion dollars to excuse me, trillion dollars

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<v Speaker 1>a year, and say, well, miss a quarter or more so,

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<v Speaker 1>so we're sort of missing six trillion coming in uh

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<v Speaker 1>and and somebody's got to fill that hole. And that's

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<v Speaker 1>what all these stimulus bills and the FED in effect,

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<v Speaker 1>you're doing in a very simple way. And so we've

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<v Speaker 1>had this dramatic collapse, stock markets down and now it's

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<v Speaker 1>bounced up as if nothing had occurred because of the

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<v Speaker 1>liquidity and support from the FED. And also so let

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<v Speaker 1>me ask you about that. So, So, Steve, if I may,

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<v Speaker 1>that specific point is one that I really feel like

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<v Speaker 1>I want to understand from your perspective, which is this

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<v Speaker 1>apparent disconnect with every headline that we're reading every day

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<v Speaker 1>related to virus cases going up, this medical crisis, this

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<v Speaker 1>health crisis that we're going through, and a stock market

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<v Speaker 1>if I even just look at my own four oh

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<v Speaker 1>one k that has rebounded. Is it just basically the

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<v Speaker 1>liquidity that's been pumped into the system. Help me understand

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<v Speaker 1>this gap. Yeah, I think it's mostly the liquidity that's

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<v Speaker 1>in the system, and also some elements of confidence. In

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<v Speaker 1>other words, you have a vaccines that are in the

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<v Speaker 1>process of development. The fact that will go oh for

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<v Speaker 1>one thirty really seems remote. There are three different types

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<v Speaker 1>of vaccines, uh and and and so I think people

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<v Speaker 1>are much more optimistic that that that's going to occur

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<v Speaker 1>on a timeframe that's way different, uh than the development

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<v Speaker 1>of vaccines was in the past, where the fastest one

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<v Speaker 1>was like four and a half years, and people are

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<v Speaker 1>have have have optimism that within the next nine months

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<v Speaker 1>will have enough positive could be a year outcomes from

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<v Speaker 1>trials that that you'll get there within a year to

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<v Speaker 1>start really producing large scale vaccine. And there's other therapeutic

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<v Speaker 1>breakthroughs that are occurring if you if you get the virus.

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<v Speaker 1>The second thing I'd say about these cases going up, uh,

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<v Speaker 1>how could one believe they wouldn't? Um, I don't find

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<v Speaker 1>that surprising. People have been locked up in their homes

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<v Speaker 1>for two to three months, and when you let them out,

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<v Speaker 1>there'll be more socialization. Uh And and people won't understand

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<v Speaker 1>truly that this can get them sick. Uh And once

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<v Speaker 1>they see that, and the appropriate government response will be

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<v Speaker 1>the first really warned people in democracies Apparently they like

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<v Speaker 1>to see bad things happen before people in democracies actually respond. Uh. So,

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<v Speaker 1>so I I completely expected this to happen. I think

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<v Speaker 1>the markets did as well. Uh And and that will

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<v Speaker 1>be put under better control because there's no option. Nobody

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<v Speaker 1>really wants to get sick. Uh And so you'll you'll

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<v Speaker 1>have change in behavior as as the number of cases

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<v Speaker 1>goes up, and eventually that will be beaten down. But

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<v Speaker 1>but I think it's it's you'll also see a big

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<v Speaker 1>V in terms of the economy going up for the

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<v Speaker 1>next few months because it's been closed and as people

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<v Speaker 1>are allowed to go back, the economy will really respond

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<v Speaker 1>a lot. But there's only so much the economy that's

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<v Speaker 1>highly complex can respond, uh, just because not all things

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<v Speaker 1>go up equally. Uh. And if it will take uh

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<v Speaker 1>quite a while before we sync up and get back

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<v Speaker 1>to levels. We've certainly been through a test. It's a

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<v Speaker 1>test for society. Uh. You know, I I still find

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<v Speaker 1>it astonishing that that that you managed to have the

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<v Speaker 1>vast majority of people around the world sort of going

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<v Speaker 1>to suspension for for two to three months, and so

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<v Speaker 1>there's going to be all kinds of changes. That's Steve Schwartzman, chairman,

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<v Speaker 1>CEO and co founder a Blackstone Group at the Bloomberg

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<v Speaker 1>Live Invest Global Virtual event. What I loved about what

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<v Speaker 1>he had to say, Jason and man, this was all

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<v Speaker 1>over the Bloomberg terminal. He predicts a big V in

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<v Speaker 1>terms of the economy going up for the next few

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<v Speaker 1>months because he says it's been closed. But there's a

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<v Speaker 1>lot of folks that say that's not going to happen. Well,

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<v Speaker 1>and the market didn't seem to agree with him for

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<v Speaker 1>much of the week, but it's hard to bet against

0:14:37.880 --> 0:14:40.480
<v Speaker 1>Steve Schwartzman. You're listening to Bloomberg b this week coming up,

0:14:40.720 --> 0:14:45.000
<v Speaker 1>as the world continues to reopen slowly and piecemeal, how

0:14:45.120 --> 0:14:49.200
<v Speaker 1>travel is rebounding from the unprecedented effects that the pandemic

0:14:49.280 --> 0:14:51.960
<v Speaker 1>has had. We'll hear from Kayak co founder Steve Haffner

0:14:52.120 --> 0:14:59.200
<v Speaker 1>talk about a front row seat. This is Bloomberg. This

0:14:59.520 --> 0:15:02.680
<v Speaker 1>is bloom Bird Business Week with Carol Masser and Jason

0:15:02.800 --> 0:15:05.560
<v Speaker 1>Kelly from Bloomberg Radio. We're bringing you some of the

0:15:05.560 --> 0:15:08.320
<v Speaker 1>most important and informative conversations that we have throughout the

0:15:08.360 --> 0:15:10.720
<v Speaker 1>week on our daily radio show. And Jason, of course,

0:15:10.800 --> 0:15:13.000
<v Speaker 1>all of this happening in real time as a lot

0:15:13.000 --> 0:15:16.240
<v Speaker 1>of news was changing again around us. Lin, Carol, we

0:15:16.320 --> 0:15:19.960
<v Speaker 1>know there's been some optimism, but a lot more pessimism

0:15:19.960 --> 0:15:22.520
<v Speaker 1>when it comes to travel. So who better to catch

0:15:22.640 --> 0:15:26.160
<v Speaker 1>up with than Kayak co founder and CEO Steve Hafner.

0:15:26.520 --> 0:15:30.440
<v Speaker 1>He's this week's Business Week Talks. We published data on

0:15:30.560 --> 0:15:33.480
<v Speaker 1>Kayak from about a billion consumer queries, and it's actually

0:15:33.520 --> 0:15:37.240
<v Speaker 1>showing you that there is some recovery in travel interest.

0:15:37.280 --> 0:15:39.960
<v Speaker 1>So the bottom period for for what we've seen in

0:15:40.000 --> 0:15:43.720
<v Speaker 1>our querry volume was happened in April seven when queries

0:15:43.760 --> 0:15:46.520
<v Speaker 1>fell year of a year, and since then they've been

0:15:46.560 --> 0:15:48.800
<v Speaker 1>gradually recovering. So yesterday, if you look at the data,

0:15:49.680 --> 0:15:53.200
<v Speaker 1>query volume was only down versus the previous year. So

0:15:53.320 --> 0:15:55.320
<v Speaker 1>there's a long way to go to be sure, but

0:15:55.480 --> 0:15:58.280
<v Speaker 1>consumers at least are thinking about flying again and they're

0:15:58.280 --> 0:16:01.680
<v Speaker 1>looking for trips. Tell us about you know, okay, so

0:16:01.720 --> 0:16:04.280
<v Speaker 1>some I mean percentage wise, can you give us an

0:16:04.280 --> 0:16:06.280
<v Speaker 1>idea because I know we keep talking about these numbers

0:16:06.280 --> 0:16:09.160
<v Speaker 1>and they're coming off of such significant loads. I mean

0:16:09.520 --> 0:16:12.920
<v Speaker 1>it's still way down, correct, It's still way down. So yeah,

0:16:13.000 --> 0:16:15.160
<v Speaker 1>last year there was twice as many people looking for

0:16:15.160 --> 0:16:18.200
<v Speaker 1>flights on kayak and there are uh this year as

0:16:18.200 --> 0:16:22.040
<v Speaker 1>of yesterday. But that's that's come up from down the

0:16:22.040 --> 0:16:24.040
<v Speaker 1>first week of April, so it is a recovery. And

0:16:24.040 --> 0:16:27.080
<v Speaker 1>remember this is search data, this isn't actually booking data.

0:16:27.320 --> 0:16:30.440
<v Speaker 1>So that just means that people are thinking about traveling again, right,

0:16:31.000 --> 0:16:34.480
<v Speaker 1>And I know that that is largely based on consumers.

0:16:34.520 --> 0:16:37.160
<v Speaker 1>Talk to us about corporate travel because I think we're

0:16:37.160 --> 0:16:39.280
<v Speaker 1>all trying to figure that out, not just again from

0:16:39.320 --> 0:16:42.480
<v Speaker 1>a personal perspective from our own work, but you know,

0:16:42.480 --> 0:16:46.320
<v Speaker 1>knowing and talking to a lot of other CEOs about

0:16:46.360 --> 0:16:49.600
<v Speaker 1>the decisions they're making in terms of, you know, maybe

0:16:49.600 --> 0:16:52.000
<v Speaker 1>we should video con, maybe we don't need to take

0:16:52.080 --> 0:16:54.160
<v Speaker 1>quite as many trips. What's your read on that? I

0:16:54.200 --> 0:16:56.520
<v Speaker 1>share those sentiments. You know you're talking to somebody used

0:16:56.560 --> 0:17:00.160
<v Speaker 1>to travel on a plane almost every day. Yeah, it's

0:17:00.160 --> 0:17:02.560
<v Speaker 1>been amazing boon to productivity not to have to do that.

0:17:02.800 --> 0:17:05.760
<v Speaker 1>And I think this pandemics, you know, one of the

0:17:06.240 --> 0:17:09.320
<v Speaker 1>few bright spots is it's taught people how to conduct

0:17:09.320 --> 0:17:14.000
<v Speaker 1>their affairs, uh somewhat efficiently online. So typically, in past

0:17:14.040 --> 0:17:17.399
<v Speaker 1>recessions and we're in one right now, business travel is

0:17:17.440 --> 0:17:19.720
<v Speaker 1>one of the last things to return because companies are

0:17:19.800 --> 0:17:22.760
<v Speaker 1>are really suffering, right So consumers still want to travel,

0:17:22.800 --> 0:17:25.680
<v Speaker 1>but consumers, but consumers may have may be able to

0:17:25.680 --> 0:17:28.520
<v Speaker 1>afford that in a way that the business um can't.

0:17:28.880 --> 0:17:31.360
<v Speaker 1>So typically business is the last thing recover. I think

0:17:31.359 --> 0:17:33.760
<v Speaker 1>it's gonna we're gonna see more the same now, and

0:17:33.800 --> 0:17:36.000
<v Speaker 1>it may never fully recover back to the levels that

0:17:36.200 --> 0:17:39.040
<v Speaker 1>that it once was because people have learned to adapt,

0:17:39.880 --> 0:17:42.680
<v Speaker 1>so we may never see twenty nineteen levels again. We're

0:17:42.720 --> 0:17:46.359
<v Speaker 1>preparing to see levels back in terms of total travel

0:17:46.400 --> 0:17:49.760
<v Speaker 1>demand by about three That's kind of how we've structured

0:17:49.800 --> 0:17:53.640
<v Speaker 1>our cost in our balance sheet. UM. But I think

0:17:54.000 --> 0:17:56.199
<v Speaker 1>how people are traveling and what they're thinking about and

0:17:56.240 --> 0:17:58.560
<v Speaker 1>how often they're going to travel are different. And that's

0:17:58.720 --> 0:18:02.920
<v Speaker 1>a big implications for how airlines do their schedules because

0:18:02.920 --> 0:18:06.000
<v Speaker 1>you've got to remember that the business traveler usually is

0:18:06.040 --> 0:18:08.840
<v Speaker 1>paying half the revenue on one of those flights. So

0:18:08.880 --> 0:18:10.840
<v Speaker 1>I think they will see the frequency of trips go down,

0:18:10.880 --> 0:18:12.679
<v Speaker 1>and I think you'll see average fares go up to

0:18:12.840 --> 0:18:16.000
<v Speaker 1>as business Talver is no longer subsidize, you know, the

0:18:16.000 --> 0:18:18.760
<v Speaker 1>consumers of leisure travel. So what about on the open

0:18:18.800 --> 0:18:21.120
<v Speaker 1>table side, what are you seeing in terms of restaurants.

0:18:21.400 --> 0:18:24.240
<v Speaker 1>We're seeing recovery and restaurants as well. So people want

0:18:24.280 --> 0:18:25.920
<v Speaker 1>to travel and they also want to dine out, and

0:18:26.160 --> 0:18:28.560
<v Speaker 1>we're seeing a stronger recovery on on the restaurant side

0:18:28.560 --> 0:18:30.200
<v Speaker 1>of the business half of you know, we've got about

0:18:30.200 --> 0:18:33.680
<v Speaker 1>sixty thousand restaurants UM on the Open table platform, about

0:18:33.680 --> 0:18:36.600
<v Speaker 1>half of them have reopened, which is great. And in

0:18:36.680 --> 0:18:39.960
<v Speaker 1>terms of seated diners, UM, we we capture that data

0:18:39.960 --> 0:18:42.280
<v Speaker 1>and we make it publicly available as well. Um that

0:18:42.359 --> 0:18:45.920
<v Speaker 1>was down only about yesterday, So so people are going

0:18:45.920 --> 0:18:48.400
<v Speaker 1>out and a seventy percent it sounds like a big reduction,

0:18:48.760 --> 0:18:51.399
<v Speaker 1>but you have to remember that because of COVID nine

0:18:51.440 --> 0:18:55.720
<v Speaker 1>team restrictions, most restaurants aren't operating at full capacity. A

0:18:55.800 --> 0:18:58.280
<v Speaker 1>lot of them are only outdoor only where they have

0:18:58.359 --> 0:19:01.119
<v Speaker 1>set up tents outside. Were even that they have to

0:19:01.119 --> 0:19:03.720
<v Speaker 1>have their table space six ft apart. So a lot

0:19:03.760 --> 0:19:07.439
<v Speaker 1>of them are you know, fifteen capacity, and you know

0:19:07.480 --> 0:19:11.040
<v Speaker 1>they're they're they're selling every seat they can and every

0:19:11.080 --> 0:19:13.359
<v Speaker 1>table they can, which is great news. It's not enough

0:19:13.400 --> 0:19:16.000
<v Speaker 1>to keep them in business, find you, but but it

0:19:16.040 --> 0:19:17.840
<v Speaker 1>does show that consumers want to get out of their houses.

0:19:17.920 --> 0:19:20.000
<v Speaker 1>And to that point, I mean, I believe you guys

0:19:20.119 --> 0:19:23.800
<v Speaker 1>had forecast and I think others have followed you in

0:19:23.960 --> 0:19:26.320
<v Speaker 1>this regard that we could see a quarter of restaurants

0:19:26.320 --> 0:19:29.359
<v Speaker 1>across the country go out of business. Does that still

0:19:29.440 --> 0:19:32.320
<v Speaker 1>feel about right or what are you guys thinking now?

0:19:32.560 --> 0:19:35.760
<v Speaker 1>That's still our best guests. Restaurants are tough business. They

0:19:35.800 --> 0:19:37.480
<v Speaker 1>go out of business all the time, as as you

0:19:37.520 --> 0:19:40.040
<v Speaker 1>well know. But usually what location goes under it's because

0:19:40.040 --> 0:19:42.359
<v Speaker 1>the concept was bad. What the management was bad and

0:19:42.400 --> 0:19:44.880
<v Speaker 1>a new restaurant takes his place. That's not what we're

0:19:44.920 --> 0:19:48.719
<v Speaker 1>expecting now. So when we talk about restaurants going out

0:19:48.760 --> 0:19:51.719
<v Speaker 1>of business, that means the location shutters permanently and becomes

0:19:51.720 --> 0:19:54.840
<v Speaker 1>something else. And you know, it all depends on what

0:19:55.000 --> 0:19:58.640
<v Speaker 1>happens with COVID nineteen and the restrictions, right, so can

0:19:58.680 --> 0:20:01.920
<v Speaker 1>we safely dine out again and indoors? Will employees come

0:20:01.920 --> 0:20:05.360
<v Speaker 1>back and start working in restaurants again versus collecting benefits

0:20:05.359 --> 0:20:08.280
<v Speaker 1>were doing other types of work? So you know, well,

0:20:08.359 --> 0:20:11.119
<v Speaker 1>we'll see what happens. But that's that's our prediction. And

0:20:11.160 --> 0:20:14.040
<v Speaker 1>that's Kayak co founder and CEO Steve Haffner also the

0:20:14.119 --> 0:20:16.919
<v Speaker 1>CEO of Open Tables, so he has a window in

0:20:17.040 --> 0:20:18.639
<v Speaker 1>and Carol, I think one of the things that we

0:20:18.680 --> 0:20:21.639
<v Speaker 1>really like, he's got the data. Oh my god, he does. Jason,

0:20:21.680 --> 0:20:24.160
<v Speaker 1>and it's this week's Business Week Talks. It's in the magazine,

0:20:24.160 --> 0:20:27.639
<v Speaker 1>it's in our podcast feed, it's online. What's interesting My takeaway.

0:20:27.680 --> 0:20:29.760
<v Speaker 1>He says how they're doubling down on some of their

0:20:29.800 --> 0:20:32.879
<v Speaker 1>business initiatives because of the impact of the virus. And

0:20:32.880 --> 0:20:36.640
<v Speaker 1>he talked about grocery stores, universities and bars soon being

0:20:36.680 --> 0:20:40.960
<v Speaker 1>able to use their apps. So definitely they are leveraging

0:20:41.040 --> 0:20:43.520
<v Speaker 1>their platform trying to adapt to a changing world, that's

0:20:43.560 --> 0:20:45.679
<v Speaker 1>for sure. You're listening to Bloomberg Business Week. Coming up,

0:20:45.840 --> 0:20:49.040
<v Speaker 1>how w W, the company formerly known his Weight Watchers

0:20:49.160 --> 0:20:52.320
<v Speaker 1>is pivoting amid our new world order. Our interview with

0:20:52.480 --> 0:20:56.399
<v Speaker 1>WW International CEO Andy Grossman coming up next. This is

0:20:56.440 --> 0:21:04.000
<v Speaker 1>Bloomberg Busines Bloomberg Business Week with Carol Messer and Jason

0:21:04.119 --> 0:21:07.160
<v Speaker 1>Kelly from Bloomberg Radio. Well, today we're being you something

0:21:07.160 --> 0:21:10.120
<v Speaker 1>the most important and we hope informative conversations we had

0:21:10.440 --> 0:21:13.880
<v Speaker 1>on our daily Bloomberg Business Week radio show. Carol, Yeah,

0:21:13.960 --> 0:21:16.440
<v Speaker 1>and one of those conversations, she's a friend of the show, Jason,

0:21:16.480 --> 0:21:18.000
<v Speaker 1>You and I both have spent a lot of time

0:21:18.480 --> 0:21:22.080
<v Speaker 1>talking with Mindy Grossman. She's a presidency of WW International,

0:21:22.480 --> 0:21:24.479
<v Speaker 1>used to be known as weight Watchers, but she has

0:21:24.520 --> 0:21:29.399
<v Speaker 1>been transforming that company thinking about wellness holistically. And I

0:21:29.480 --> 0:21:31.080
<v Speaker 1>got to say that they've been going through a tough

0:21:31.160 --> 0:21:33.080
<v Speaker 1>time because of the virus. They've had to cut costs,

0:21:33.119 --> 0:21:35.120
<v Speaker 1>they've had to let go workers, they've had to shut

0:21:35.200 --> 0:21:37.840
<v Speaker 1>down some of their outlets. We had a lot to

0:21:37.920 --> 0:21:41.040
<v Speaker 1>talk about with Mindy Grossman. We entered the year with

0:21:41.640 --> 0:21:45.399
<v Speaker 1>unbelievable momentum. You know, we had launched my WW We

0:21:46.200 --> 0:21:50.320
<v Speaker 1>were in the throes of our digital transformation. We did

0:21:50.400 --> 0:21:54.560
<v Speaker 1>a nine city tour with Oprah, touching you know, a

0:21:54.680 --> 0:21:59.200
<v Speaker 1>hundred and thirty five thousand people, and you know, then

0:21:59.320 --> 0:22:02.320
<v Speaker 1>all of a sudden in mid March, um the world

0:22:02.440 --> 0:22:06.680
<v Speaker 1>changed and we had to quickly pivot um not only

0:22:06.840 --> 0:22:10.440
<v Speaker 1>for the safety and security of our employees and our members,

0:22:11.119 --> 0:22:13.760
<v Speaker 1>but it was important to us that we kept our

0:22:13.840 --> 0:22:18.800
<v Speaker 1>community together because of our approximately five million members who

0:22:18.840 --> 0:22:23.280
<v Speaker 1>are all digital. Per cent of them also attended our

0:22:23.400 --> 0:22:26.800
<v Speaker 1>studios in March in six days, we had to train

0:22:26.960 --> 0:22:31.440
<v Speaker 1>fourteen thousand coaches. We pivoted our whole products and tech team,

0:22:32.200 --> 0:22:37.440
<v Speaker 1>and simultaneously, in twelve countries we launched virtual workshops, which

0:22:37.840 --> 0:22:40.520
<v Speaker 1>in the first week we had fifteen thousand and they're

0:22:40.560 --> 0:22:45.920
<v Speaker 1>still continuing today. And that pivot for us, even though

0:22:46.080 --> 0:22:51.960
<v Speaker 1>we saw suppressed subscriptions starting in you know, mid March,

0:22:52.520 --> 0:22:56.880
<v Speaker 1>that started really picking up again, uh, starting in mid April,

0:22:57.160 --> 0:23:00.520
<v Speaker 1>and you know, now our digital subscribers are at an

0:23:00.600 --> 0:23:05.800
<v Speaker 1>all time high, as is our retention. And it was

0:23:05.880 --> 0:23:10.399
<v Speaker 1>our maniacal focus on not losing our community in a

0:23:10.600 --> 0:23:15.840
<v Speaker 1>world where community and motivation and support are really more

0:23:16.080 --> 0:23:21.359
<v Speaker 1>important than ever, just even psychologically for people. We also

0:23:21.680 --> 0:23:26.840
<v Speaker 1>took the learnings from the tour we did physically with

0:23:27.040 --> 0:23:29.439
<v Speaker 1>Oprah and said, what can we do for people who

0:23:29.520 --> 0:23:32.960
<v Speaker 1>need this now more than ever? And we launched a

0:23:33.280 --> 0:23:39.160
<v Speaker 1>four weeks every Saturday virtual tour with Oprah and made

0:23:39.240 --> 0:23:44.400
<v Speaker 1>the decision to make it free globally for everyone because

0:23:44.480 --> 0:23:47.960
<v Speaker 1>it's really what people needed right now, and that's what

0:23:48.400 --> 0:23:52.359
<v Speaker 1>our brand has stood for since the very beginning. And

0:23:52.840 --> 0:23:55.119
<v Speaker 1>we had just in the first one over half a

0:23:55.200 --> 0:23:58.960
<v Speaker 1>million people live and we've now had millions of people

0:23:59.280 --> 0:24:02.879
<v Speaker 1>watched the content. UM. So what we've been trying to

0:24:03.080 --> 0:24:08.080
<v Speaker 1>do is use this as an opportunity to accelerate our

0:24:08.160 --> 0:24:14.000
<v Speaker 1>digital transformation, UM, reduce our real estate, bookprint, be able

0:24:14.119 --> 0:24:19.399
<v Speaker 1>to add, you know, to the ecosystem of wellness, and

0:24:20.080 --> 0:24:22.640
<v Speaker 1>you know, I think now we're seeing more than ever,

0:24:24.000 --> 0:24:27.120
<v Speaker 1>health and wellness is on top of everybody's mind. It's

0:24:27.160 --> 0:24:30.919
<v Speaker 1>not a luxury anymore, it's a necessity. Talk about Mindy

0:24:31.240 --> 0:24:34.200
<v Speaker 1>and I believe we've talked about this before. You mentioned

0:24:34.240 --> 0:24:36.760
<v Speaker 1>her a couple of times the Oprah effect here, I mean,

0:24:36.920 --> 0:24:40.399
<v Speaker 1>what has she done for the brand, especially in this

0:24:40.720 --> 0:24:45.760
<v Speaker 1>time it feels almost more important to have that voice

0:24:45.840 --> 0:24:48.640
<v Speaker 1>for a whole variety of reasons. She has been such

0:24:48.680 --> 0:24:51.520
<v Speaker 1>a partner to me since, you know, the day I

0:24:51.720 --> 0:24:55.879
<v Speaker 1>joined the company, certainly as a board member, but also

0:24:56.119 --> 0:25:00.480
<v Speaker 1>as a thought partner in how can we work together

0:25:01.119 --> 0:25:05.320
<v Speaker 1>to really give people the tools and the motivation so

0:25:05.520 --> 0:25:08.920
<v Speaker 1>they can really live their best, healthiest lives. So, you know,

0:25:09.080 --> 0:25:12.040
<v Speaker 1>if you look at what we've built out in terms

0:25:12.080 --> 0:25:18.840
<v Speaker 1>of this wellness ecosystem, whether it's nutrition or activity or mindset, motivation, sleep, relationships, whatever,

0:25:18.960 --> 0:25:22.680
<v Speaker 1>that is having Oprah and her voice to be able

0:25:22.760 --> 0:25:27.040
<v Speaker 1>to amplify. And it's really her superpower is to galvanize people.

0:25:27.080 --> 0:25:29.240
<v Speaker 1>And we really saw it on the tour, and we

0:25:29.359 --> 0:25:31.320
<v Speaker 1>also saw it on this virtual tour, and I know

0:25:31.560 --> 0:25:35.600
<v Speaker 1>she feels UM now more than ever. What we bring

0:25:36.600 --> 0:25:40.399
<v Speaker 1>um is going to be more critical for people. And

0:25:41.000 --> 0:25:44.240
<v Speaker 1>you know, as we talked about moving into the broader

0:25:44.800 --> 0:25:48.160
<v Speaker 1>scope of wellness, we said, we're never going to abdicate

0:25:48.600 --> 0:25:52.720
<v Speaker 1>our global leadership in healthy weight loss, which is so important.

0:25:52.760 --> 0:25:55.879
<v Speaker 1>If you look at the number one factor in COVID

0:25:55.960 --> 0:26:00.240
<v Speaker 1>deaths with obesity. UM. Diabetes is a huge fact, sir.

0:26:00.440 --> 0:26:03.840
<v Speaker 1>And we're seeing from all our data in terms of

0:26:03.960 --> 0:26:08.119
<v Speaker 1>why people are joining UM. And what is that? What

0:26:08.320 --> 0:26:11.600
<v Speaker 1>is top of mine? It's I need to be healthy,

0:26:11.720 --> 0:26:15.560
<v Speaker 1>not just for me, but healthy to others. I need

0:26:15.680 --> 0:26:19.240
<v Speaker 1>to not get sick to get healthy, I need to

0:26:19.480 --> 0:26:23.640
<v Speaker 1>prevent what is happening. And I think, you know, COVID

0:26:23.840 --> 0:26:29.360
<v Speaker 1>has really changed the mindset. The other thing it's done, though,

0:26:29.640 --> 0:26:35.080
<v Speaker 1>it's really identified the health disparities amongst communities, and I

0:26:35.160 --> 0:26:37.760
<v Speaker 1>think that going to be a big focus as well.

0:26:38.160 --> 0:26:40.159
<v Speaker 1>So maybe I gotta ask you because Carol and I

0:26:40.280 --> 0:26:43.320
<v Speaker 1>both know you pretty well. We've watched your career, and

0:26:43.840 --> 0:26:47.159
<v Speaker 1>I wonder you've managed through all sorts of crises before.

0:26:47.560 --> 0:26:50.600
<v Speaker 1>What's different about this one? From a leadership perspective and

0:26:50.760 --> 0:26:54.760
<v Speaker 1>and from the CEO seat. Yeah, you know, I thought

0:26:54.800 --> 0:26:57.640
<v Speaker 1>when I took my last company public in August two

0:26:57.760 --> 0:26:59.879
<v Speaker 1>thousand eight, that was kind of going to be the

0:27:00.000 --> 0:27:04.320
<v Speaker 1>biggest crisis I would have UM threw through. UM this

0:27:04.480 --> 0:27:07.560
<v Speaker 1>has been. This has been very different UM. Number one,

0:27:07.680 --> 0:27:12.720
<v Speaker 1>this is truly global UM. You know. Number two, there's

0:27:13.000 --> 0:27:17.560
<v Speaker 1>an aspect of uncertainty that we've never had before. UM,

0:27:17.960 --> 0:27:22.399
<v Speaker 1>you know number three, it has made us all isolate

0:27:22.640 --> 0:27:26.639
<v Speaker 1>in a very different way. UM. And all of those things,

0:27:27.080 --> 0:27:29.840
<v Speaker 1>you know, you have to take in from a leadership

0:27:30.520 --> 0:27:35.240
<v Speaker 1>uh perspective and right now and you know, not that

0:27:35.400 --> 0:27:40.000
<v Speaker 1>it wasn't then, but the need to a communicate. I'm

0:27:40.040 --> 0:27:43.200
<v Speaker 1>not just the CEO, I'm the chief communication officer, the

0:27:43.280 --> 0:27:47.040
<v Speaker 1>chief crisis officer, the chief hope officer. What people are

0:27:47.200 --> 0:27:51.120
<v Speaker 1>needing and feeling right now, UM, is they they want

0:27:51.160 --> 0:27:54.800
<v Speaker 1>to know, you know, where they stand, what is happening

0:27:54.880 --> 0:27:57.960
<v Speaker 1>at any given time. And you know, my feeling is

0:27:58.040 --> 0:28:01.760
<v Speaker 1>control what you can control, tell people what you're doing,

0:28:01.960 --> 0:28:06.480
<v Speaker 1>galvanize them around what you can do, UM, and and

0:28:06.720 --> 0:28:10.600
<v Speaker 1>keep that focus. And I'm very fortunate that you know,

0:28:10.880 --> 0:28:14.400
<v Speaker 1>our leadership team has really come together. I mean we've

0:28:14.680 --> 0:28:19.359
<v Speaker 1>we've built a culture of purpose and they're galvanized around

0:28:19.760 --> 0:28:23.240
<v Speaker 1>how what we can do. And I'm galvanized around what

0:28:23.359 --> 0:28:26.280
<v Speaker 1>we can do for them and for other I think

0:28:26.359 --> 0:28:29.760
<v Speaker 1>the other thing that's different this time is the world

0:28:29.840 --> 0:28:34.720
<v Speaker 1>has changed since then. And UM, authenticity is really important.

0:28:35.240 --> 0:28:38.440
<v Speaker 1>I say that. You know, people used to think vulnerability

0:28:38.600 --> 0:28:41.640
<v Speaker 1>was a weakness. It's a strength. UM. People want to

0:28:41.800 --> 0:28:47.120
<v Speaker 1>understand if they're feeling, you know, something that they're not alone.

0:28:47.760 --> 0:28:50.520
<v Speaker 1>And so the number of town halls and the number

0:28:50.600 --> 0:28:55.360
<v Speaker 1>of communications that myself and you know, our leadership team

0:28:55.440 --> 0:28:59.320
<v Speaker 1>has done has been significant, and we have tried to

0:28:59.480 --> 0:29:03.560
<v Speaker 1>be you know, transparent. We've tried to communicate whether that's

0:29:03.600 --> 0:29:08.240
<v Speaker 1>what's happening with the business, um, what's happening with you know,

0:29:08.480 --> 0:29:13.239
<v Speaker 1>our studios or our offices or everything around the world. UM.

0:29:14.000 --> 0:29:16.720
<v Speaker 1>And you know, I think that's that's that's been a

0:29:16.880 --> 0:29:20.719
<v Speaker 1>very big, big factor in this and and and lastly,

0:29:20.760 --> 0:29:23.040
<v Speaker 1>it's not just one thing. You know, we have a pandemic,

0:29:23.760 --> 0:29:30.680
<v Speaker 1>we have a financial um, you know challenge, and you know,

0:29:30.800 --> 0:29:34.160
<v Speaker 1>in the United States in particular, UM, you know, we

0:29:34.440 --> 0:29:39.520
<v Speaker 1>have a real issue in terms of racism. And you know,

0:29:39.720 --> 0:29:43.120
<v Speaker 1>what we are going to do as a country, and

0:29:43.320 --> 0:29:46.640
<v Speaker 1>what we're going to do is businesses. UM. So again,

0:29:46.760 --> 0:29:49.840
<v Speaker 1>it's all of these things happening at the same time

0:29:50.560 --> 0:29:55.040
<v Speaker 1>that really require um, you know, your ability or the

0:29:55.160 --> 0:29:59.240
<v Speaker 1>CEO's ability to address them in a very humane way.

0:29:59.720 --> 0:30:02.120
<v Speaker 1>And I think it's really a call to moral leadership

0:30:02.240 --> 0:30:04.720
<v Speaker 1>right now. And what does that moral leadership looks like

0:30:04.960 --> 0:30:08.720
<v Speaker 1>to you, especially around the racial justice issue. Indy. So

0:30:09.200 --> 0:30:12.240
<v Speaker 1>you know, for me, it's been devastating. You know, I've

0:30:12.280 --> 0:30:17.640
<v Speaker 1>been such a champion of diversity, uh my whole career

0:30:17.840 --> 0:30:21.080
<v Speaker 1>and it's it's been very emotional and uh, you know,

0:30:21.760 --> 0:30:25.080
<v Speaker 1>I'm very fortunate my c h r Oh kim Seymour

0:30:25.240 --> 0:30:29.120
<v Speaker 1>who who is a black woman, but she's been my

0:30:29.400 --> 0:30:32.880
<v Speaker 1>partner and the two of us um have really you know,

0:30:33.120 --> 0:30:36.040
<v Speaker 1>spent a lot of time saying, you know, how are

0:30:36.080 --> 0:30:38.720
<v Speaker 1>we gonna you know, manage and what are we going

0:30:38.760 --> 0:30:42.719
<v Speaker 1>to do? And we we had had and made progress,

0:30:43.400 --> 0:30:46.680
<v Speaker 1>um around diversity within our company. There's a reason we

0:30:46.880 --> 0:30:50.200
<v Speaker 1>have a diverse board that didn't happen by accident. There's

0:30:50.200 --> 0:30:52.600
<v Speaker 1>a reason we have a diverse executive team. But the

0:30:52.680 --> 0:30:55.600
<v Speaker 1>first thing we did was do a town hall UM

0:30:55.840 --> 0:30:58.400
<v Speaker 1>and said, look, we've made progress, but it's not enough,

0:30:58.960 --> 0:31:01.120
<v Speaker 1>and we need to do more and we need to

0:31:01.200 --> 0:31:04.160
<v Speaker 1>do it better. That's w W president and CEO, Mindy

0:31:04.200 --> 0:31:06.360
<v Speaker 1>Grossman and Jason. I feel like every time you and

0:31:06.400 --> 0:31:08.680
<v Speaker 1>I talked with her, we just want more and more time.

0:31:09.160 --> 0:31:11.680
<v Speaker 1>She continues to be one of those individuals that whatever

0:31:11.800 --> 0:31:15.160
<v Speaker 1>industry she is, she really is transforming it. And she's

0:31:15.160 --> 0:31:18.040
<v Speaker 1>definitely thinking about wellness in a very very different way,

0:31:18.120 --> 0:31:20.000
<v Speaker 1>in a holistic way. Well. And she's the first to

0:31:20.080 --> 0:31:22.120
<v Speaker 1>admit this time is hard, and this time is different.

0:31:22.200 --> 0:31:24.440
<v Speaker 1>She looks back to the financial crisis, taking a company

0:31:24.480 --> 0:31:28.320
<v Speaker 1>public in that but listen, trying to reshape and do

0:31:28.440 --> 0:31:31.360
<v Speaker 1>everything she's trying to do with that company just got

0:31:31.440 --> 0:31:34.440
<v Speaker 1>a whole lot harder in well. That wraps up the

0:31:34.480 --> 0:31:36.680
<v Speaker 1>first hour of the weekend edition of Bloomberg Business Week

0:31:36.760 --> 0:31:39.640
<v Speaker 1>from Bloomberg Radio. I'm Jason Kelly and I'm Carol mass

0:31:39.760 --> 0:31:41.640
<v Speaker 1>are plenty for you. In our next hour, we'll hear

0:31:41.720 --> 0:31:44.200
<v Speaker 1>from Lenia Irvin. She's a president of the Center for

0:31:44.320 --> 0:31:47.240
<v Speaker 1>Talent Innovation, spent a long time on Wall Street. She

0:31:47.520 --> 0:31:49.960
<v Speaker 1>too is on the front lines when it comes to

0:31:50.040 --> 0:31:52.840
<v Speaker 1>diversity and inclusion. So we'll have that conversation in just

0:31:53.000 --> 0:31:55.160
<v Speaker 1>a moment. And speaking of the front lines, we're also

0:31:55.240 --> 0:31:58.160
<v Speaker 1>going to hear from Lebron James. I'm looking forward to

0:31:58.280 --> 0:32:01.320
<v Speaker 1>the season getting restarted in back in the Laker uniform

0:32:01.840 --> 0:32:04.840
<v Speaker 1>um and continue to to push the envelope not only

0:32:04.960 --> 0:32:07.640
<v Speaker 1>on the court, but off the court. My conversation with

0:32:08.080 --> 0:32:10.760
<v Speaker 1>King James and the man behind the legend himself, his

0:32:10.840 --> 0:32:13.640
<v Speaker 1>longtime friend of business partner Maverick Carter. That's coming up

0:32:13.720 --> 0:32:16.600
<v Speaker 1>later on Jason. It's such a timely conversation. It is

0:32:16.720 --> 0:32:23.160
<v Speaker 1>this week's cover story. This is Bloomberg. This is Bloomberg

0:32:23.240 --> 0:32:27.000
<v Speaker 1>Business Week from Bloomberg Radio. Hi, I'm Carol Masser and

0:32:27.040 --> 0:32:28.800
<v Speaker 1>I'm Jason Kelly. Today we're bringing you some of the

0:32:28.840 --> 0:32:31.560
<v Speaker 1>most important, we hope in formative conversations we had on

0:32:31.640 --> 0:32:35.120
<v Speaker 1>our daily Bloomberg Business Week radio show. But this week

0:32:35.280 --> 0:32:37.560
<v Speaker 1>there's a little bit more. Carol, Oh my god, there's

0:32:37.600 --> 0:32:39.320
<v Speaker 1>so much more. And I have to say, Jason, this

0:32:39.480 --> 0:32:42.400
<v Speaker 1>is a story, an interview that you have been working

0:32:42.520 --> 0:32:45.760
<v Speaker 1>on for months. It's such a timely interview with Lebron James.

0:32:45.800 --> 0:32:47.680
<v Speaker 1>I feel like we don't need any adjectives in front

0:32:47.680 --> 0:32:50.240
<v Speaker 1>of him because everybody knows who he is. I have

0:32:50.480 --> 0:32:54.960
<v Speaker 1>not heard true official apology to Colin Kaepernick on what

0:32:55.120 --> 0:32:57.160
<v Speaker 1>he was going through and what he was trying to

0:32:57.240 --> 0:33:00.040
<v Speaker 1>tell the NFL and tell the world about why he

0:33:00.160 --> 0:33:02.640
<v Speaker 1>was kneeling when he was doing that as a San

0:33:02.680 --> 0:33:06.520
<v Speaker 1>Francisco forty Niner. So clearly King James has some opinions

0:33:06.560 --> 0:33:09.120
<v Speaker 1>about what's going on in the world. More of that

0:33:09.160 --> 0:33:12.560
<v Speaker 1>Bloomberg Business Week cover story. Conversation is ahead. First of

0:33:12.640 --> 0:33:14.720
<v Speaker 1>the Let's get to our conversation with someone who is

0:33:14.760 --> 0:33:17.560
<v Speaker 1>a recognized leader in diversity and inclusion. She spent a

0:33:17.640 --> 0:33:20.400
<v Speaker 1>decade on Wall Street. She took a job at the

0:33:20.560 --> 0:33:23.280
<v Speaker 1>Center for Talent Innovation in early March. She had a

0:33:23.360 --> 0:33:25.520
<v Speaker 1>lot to say about the virus and racism in the

0:33:25.640 --> 0:33:28.920
<v Speaker 1>United States. She is Lenia Irvin, president of the Center

0:33:29.000 --> 0:33:34.360
<v Speaker 1>for Talent Innovation. Conversations are are critical, right, um, opening

0:33:34.480 --> 0:33:40.400
<v Speaker 1>up safe space for real dialogue. UM. You know, it's

0:33:40.400 --> 0:33:43.120
<v Speaker 1>a great way to ensure that your employees steel heard,

0:33:43.480 --> 0:33:46.720
<v Speaker 1>you know, UM, ensure that they're seen. Um. But it's

0:33:46.760 --> 0:33:50.320
<v Speaker 1>also a really great opportunity for leaders and would be

0:33:50.400 --> 0:33:55.480
<v Speaker 1>allies to listen right the active in in UH their

0:33:55.600 --> 0:34:00.840
<v Speaker 1>leadership um, and and demonstrate from awareness of this moment

0:34:01.000 --> 0:34:05.000
<v Speaker 1>in time, the context in which we live disproportionate impact. Right.

0:34:05.560 --> 0:34:09.359
<v Speaker 1>I'm sure many leaders are. Of course they're considering UH,

0:34:09.560 --> 0:34:13.400
<v Speaker 1>COVID nineteen and unemployment rates and UH and obviously they

0:34:13.480 --> 0:34:19.440
<v Speaker 1>cannot unsee racism and police brutality. UM. But at the

0:34:19.520 --> 0:34:23.520
<v Speaker 1>same time, are they communicating, are they signaling to their

0:34:23.760 --> 0:34:27.279
<v Speaker 1>employee base at this is top of mind for them. Um,

0:34:27.520 --> 0:34:30.920
<v Speaker 1>you know, I think you know, I hosted a similar

0:34:31.000 --> 0:34:34.759
<v Speaker 1>conversation uh, you know within my organization a couple of

0:34:35.040 --> 0:34:38.120
<v Speaker 1>weeks ago. And you know, while on one hand, it

0:34:38.200 --> 0:34:41.440
<v Speaker 1>was tremendous vulnerability from a leadership standpoint to share my

0:34:42.360 --> 0:34:45.600
<v Speaker 1>experiences in the end after listening to uh, you know,

0:34:45.760 --> 0:34:47.880
<v Speaker 1>the team share, but on the other hand, it was

0:34:48.320 --> 0:34:53.440
<v Speaker 1>extremely powerful. Right. It's important for leaders to be visible,

0:34:53.880 --> 0:34:57.080
<v Speaker 1>to be vocal, And in this case, even if the

0:34:57.160 --> 0:35:00.359
<v Speaker 1>conversation was difficult, it offered up space for story telling,

0:35:00.400 --> 0:35:04.080
<v Speaker 1>it offered offered up meaningful bridging capital, and brought the

0:35:04.120 --> 0:35:06.840
<v Speaker 1>team closer together. And so I think conversation is a

0:35:06.920 --> 0:35:09.880
<v Speaker 1>good place to start, uh, you know, for for leaders

0:35:09.960 --> 0:35:12.680
<v Speaker 1>looking to connect with their employees at this time. Lennie.

0:35:12.800 --> 0:35:14.759
<v Speaker 1>The other thing, you know, and it's something Jason and

0:35:14.800 --> 0:35:18.440
<v Speaker 1>I've talked a lot about in particular over the past month. Um,

0:35:18.560 --> 0:35:21.680
<v Speaker 1>we had a conversation conversation with John opbrien of Operation

0:35:21.719 --> 0:35:23.719
<v Speaker 1>Hope and and what's interesting is he was talking with

0:35:24.040 --> 0:35:28.040
<v Speaker 1>younger a younger population, you know, about why people are

0:35:28.080 --> 0:35:30.719
<v Speaker 1>protesting and why does it get kind of sometimes you know,

0:35:31.560 --> 0:35:33.560
<v Speaker 1>out of control a little bit, And and they said

0:35:33.640 --> 0:35:35.640
<v Speaker 1>to him, you know, you have a seat at the table.

0:35:36.280 --> 0:35:38.000
<v Speaker 1>You get to go to the White House, you get

0:35:38.040 --> 0:35:41.400
<v Speaker 1>to talk to executives. We don't have a seat at

0:35:41.440 --> 0:35:43.319
<v Speaker 1>the table. You know, we're not in the room when

0:35:43.360 --> 0:35:46.399
<v Speaker 1>it all happens. And so it's and as he said

0:35:46.400 --> 0:35:49.000
<v Speaker 1>to us, this is a poverty issue. This is this

0:35:49.200 --> 0:35:52.360
<v Speaker 1>is you know, a much deeper entrenched problem in our situation,

0:35:52.600 --> 0:35:55.920
<v Speaker 1>in our system. What do you think we as all

0:35:56.080 --> 0:35:59.040
<v Speaker 1>leaders and who have voices, what can we do to

0:35:59.160 --> 0:36:02.319
<v Speaker 1>change that? How do we change that? Well? Right, well,

0:36:02.640 --> 0:36:06.440
<v Speaker 1>I mean, first admit that there is entrenched bias, right

0:36:06.520 --> 0:36:10.400
<v Speaker 1>that is that that creates barriers to UM success or

0:36:10.800 --> 0:36:12.840
<v Speaker 1>you know, access to meaningful work. But just you know

0:36:13.200 --> 0:36:17.000
<v Speaker 1>that admission alone is a great step. And then I think,

0:36:17.160 --> 0:36:22.120
<v Speaker 1>you know it's important for leaders to you know, be

0:36:22.239 --> 0:36:25.439
<v Speaker 1>intentional about what they can control, you know, whether that's

0:36:25.480 --> 0:36:29.560
<v Speaker 1>you know, hiring, development, promotion of key talent. UM. You know,

0:36:29.680 --> 0:36:33.880
<v Speaker 1>representation is and and visibility is really important. Our research

0:36:33.960 --> 0:36:37.080
<v Speaker 1>find um that you know, it's probably one of the

0:36:37.160 --> 0:36:40.600
<v Speaker 1>most important things we do have UM talent. Uh, some

0:36:40.800 --> 0:36:44.880
<v Speaker 1>talents frustrated with their advancement. One in five black professionals,

0:36:44.920 --> 0:36:49.680
<v Speaker 1>for example, UM feel that someone of their race could

0:36:49.760 --> 0:36:53.640
<v Speaker 1>never achieve a top position at their company. I mean

0:36:53.760 --> 0:36:56.320
<v Speaker 1>they can envision a reflection of their own image is

0:36:56.360 --> 0:36:59.239
<v Speaker 1>a C suite or a CEO? Right compared to uh

0:36:59.480 --> 0:37:02.440
<v Speaker 1>three sense as BLAE professionals right, and then professionals of

0:37:02.480 --> 0:37:04.440
<v Speaker 1>color you know as a whole are less likely to

0:37:04.520 --> 0:37:08.160
<v Speaker 1>have access to senior executive advocates. One fifth of black

0:37:08.239 --> 0:37:12.279
<v Speaker 1>employees and I would note of Asian professionals say that

0:37:12.360 --> 0:37:15.600
<v Speaker 1>not a single leader knows them by name. Imagine being

0:37:15.680 --> 0:37:19.480
<v Speaker 1>rendered invisible in connection to power and the long term

0:37:19.640 --> 0:37:22.160
<v Speaker 1>impact that could have on one's career. Right. So I

0:37:22.239 --> 0:37:25.040
<v Speaker 1>think one one thing that will help, um, uh you know,

0:37:25.239 --> 0:37:30.840
<v Speaker 1>organizations kind of bridge with with you know, emerging talent,

0:37:31.080 --> 0:37:33.759
<v Speaker 1>those that are coming up in these organizations and they

0:37:33.880 --> 0:37:36.959
<v Speaker 1>are um looking to eventually have a seat at the table.

0:37:37.200 --> 0:37:41.880
<v Speaker 1>Acknowledge that there is a disconnect, right, Um, there's a

0:37:42.000 --> 0:37:45.200
<v Speaker 1>there's a in are being black and corporate America research.

0:37:45.320 --> 0:37:48.800
<v Speaker 1>One really big finding was a perception gap um that

0:37:48.920 --> 0:37:53.160
<v Speaker 1>was unveiled in the data. Uh So black professionals, for example,

0:37:53.200 --> 0:37:56.800
<v Speaker 1>they witnessed, you know, they experienced serious to its advancement,

0:37:56.800 --> 0:38:00.600
<v Speaker 1>but they seem this seems largely invisible to their colleague.

0:38:00.800 --> 0:38:04.319
<v Speaker 1>So where six black professionals say yes, black talent has

0:38:04.400 --> 0:38:08.600
<v Speaker 1>to work much harder to advance, only six of their

0:38:08.640 --> 0:38:14.040
<v Speaker 1>colleagues agree with that statement. There's a material yet, there's

0:38:14.040 --> 0:38:16.840
<v Speaker 1>a material perception gap that makes overcoming the hurdle of

0:38:17.320 --> 0:38:21.200
<v Speaker 1>repension development advancement that much more difficult. And that's Lenia Irvian,

0:38:21.239 --> 0:38:25.640
<v Speaker 1>president of the Center for Talent Innovation, another very timely voice, Carol,

0:38:25.719 --> 0:38:27.440
<v Speaker 1>and I have to say one of the things that

0:38:27.520 --> 0:38:29.640
<v Speaker 1>struck me as I thought about our conversation with her

0:38:29.800 --> 0:38:32.160
<v Speaker 1>is it was pointed. You know that this was not

0:38:32.360 --> 0:38:34.839
<v Speaker 1>someone saying, well, we need to make some changes. Well,

0:38:34.920 --> 0:38:37.279
<v Speaker 1>let's see what we're gonna do. She was specific, and

0:38:37.440 --> 0:38:40.520
<v Speaker 1>I have to say pointed that I kept coming back

0:38:40.560 --> 0:38:42.920
<v Speaker 1>to that notion that it's time we got to do

0:38:43.080 --> 0:38:44.680
<v Speaker 1>something well and what I loved, and I feel like

0:38:44.719 --> 0:38:47.719
<v Speaker 1>I've been repeating it to everybody I talked to meet.

0:38:48.360 --> 0:38:51.920
<v Speaker 1>She said that leaders coming out making statements about diversity,

0:38:52.040 --> 0:38:54.279
<v Speaker 1>they first have to do the work internally at their

0:38:54.280 --> 0:38:58.200
<v Speaker 1>own organizations to earn the right to make those statements externally.

0:38:58.760 --> 0:39:01.960
<v Speaker 1>That to me says it all absolutely and echoes I

0:39:02.040 --> 0:39:03.920
<v Speaker 1>dare say of a conversation we're gonna hear later on

0:39:04.440 --> 0:39:07.080
<v Speaker 1>with Lebron James. You're listening to Bloomberg Business Week coming up.

0:39:07.360 --> 0:39:09.560
<v Speaker 1>As we all face increased levels of stress, you may

0:39:09.600 --> 0:39:12.640
<v Speaker 1>be thinking about getting a massage. Maybe what does the

0:39:12.800 --> 0:39:15.000
<v Speaker 1>future of the industry look like? We're gonna hear from

0:39:15.000 --> 0:39:18.000
<v Speaker 1>Todd Left, the CEO of handen Stone Massage. Oh my god,

0:39:18.080 --> 0:39:20.640
<v Speaker 1>if only he understands though so much about the world

0:39:20.680 --> 0:39:29.720
<v Speaker 1>of small business. This is Bloomberg Face is Bloomberg Business

0:39:29.800 --> 0:39:33.520
<v Speaker 1>Week with Carol Masser and Jason Kelly from Bloomberg Radio.

0:39:35.239 --> 0:39:37.160
<v Speaker 1>We're bringing you some of the most important and informative

0:39:37.200 --> 0:39:39.640
<v Speaker 1>conversations that we had throughout the week on our daily

0:39:39.760 --> 0:39:42.440
<v Speaker 1>radio show. A reminder, as we like to do, is

0:39:42.480 --> 0:39:44.399
<v Speaker 1>that there was a lot going on, as everybody knows

0:39:44.520 --> 0:39:47.920
<v Speaker 1>this week, the news constantly, Jason, evolving around us. That's

0:39:47.960 --> 0:39:50.319
<v Speaker 1>exactly right, and we know that the world has been

0:39:50.360 --> 0:39:54.360
<v Speaker 1>shifting for small businesses, franchise ors and franchise so it

0:39:54.640 --> 0:39:57.359
<v Speaker 1>was especially interesting to catch up with Todd Left. He's

0:39:57.360 --> 0:40:00.520
<v Speaker 1>the CEO of hand and Stone Massage. They have hundreds

0:40:00.520 --> 0:40:04.200
<v Speaker 1>of locations across the country. How they closed and how

0:40:04.320 --> 0:40:08.000
<v Speaker 1>they reopened. It's instructive for where we go. Next part

0:40:08.040 --> 0:40:10.560
<v Speaker 1>of our strategy was really, you know, how do you

0:40:10.760 --> 0:40:14.480
<v Speaker 1>preserve um the franchise e liquidity. That was that's one

0:40:14.480 --> 0:40:16.960
<v Speaker 1>of the most important things because we want them to

0:40:17.040 --> 0:40:20.440
<v Speaker 1>be around to reopen. And so one of one of

0:40:20.480 --> 0:40:22.680
<v Speaker 1>the things they had to do early on was, um,

0:40:22.840 --> 0:40:26.080
<v Speaker 1>you know, layoff all of the staff except generally managers

0:40:26.160 --> 0:40:29.560
<v Speaker 1>and so uh within a two week period, we uh,

0:40:29.800 --> 0:40:34.279
<v Speaker 1>the system laid off about eleven thousand employees. So it

0:40:34.440 --> 0:40:36.719
<v Speaker 1>was a you know, pretty big hit and um, you

0:40:36.760 --> 0:40:39.840
<v Speaker 1>know obviously to all those workers, you know, very unfortunate

0:40:39.920 --> 0:40:45.360
<v Speaker 1>as well. And so what's the process like of coming back,

0:40:45.560 --> 0:40:48.719
<v Speaker 1>I mean from a safety perspective, from a worker perspective,

0:40:49.160 --> 0:40:53.520
<v Speaker 1>walk us through the process of that. Yeah, so you know,

0:40:54.000 --> 0:40:57.239
<v Speaker 1>that was my biggest concern early on. I mean, you know,

0:40:57.320 --> 0:41:00.400
<v Speaker 1>when we sat there, you know, kind of mid March

0:41:00.600 --> 0:41:03.240
<v Speaker 1>and in late March, you really have to answer first

0:41:03.320 --> 0:41:06.640
<v Speaker 1>the existential question, as you said, Jay said, at the outset,

0:41:07.239 --> 0:41:10.840
<v Speaker 1>can you do a hands on business safely UM with

0:41:11.040 --> 0:41:15.000
<v Speaker 1>COVID nineteen, without a vaccine, without a really solid cure.

0:41:15.800 --> 0:41:18.759
<v Speaker 1>And so we didn't wait for you know, kind of

0:41:18.800 --> 0:41:21.719
<v Speaker 1>the government to dictate policy or determine it. We we

0:41:21.840 --> 0:41:25.000
<v Speaker 1>actually went out and engaged our own panel of health

0:41:25.120 --> 0:41:28.840
<v Speaker 1>experts that we had an infectious disease research or several

0:41:28.960 --> 0:41:33.200
<v Speaker 1>medical UH practitioners and then a medical director of a

0:41:33.320 --> 0:41:37.480
<v Speaker 1>massage school UM to really help us design the protocols

0:41:37.640 --> 0:41:41.600
<v Speaker 1>necessary up to you know, make sure that this process

0:41:41.640 --> 0:41:45.520
<v Speaker 1>could be done safely. And as we did the research

0:41:45.600 --> 0:41:48.880
<v Speaker 1>into this, you know, it actually ended up and everybody

0:41:49.040 --> 0:41:51.160
<v Speaker 1>learned so much over this course at the time that

0:41:51.840 --> 0:41:57.799
<v Speaker 1>that our services actually relatively low risk activity because generally

0:41:58.600 --> 0:42:03.320
<v Speaker 1>the disease was being transmitted through respiratory means, and so

0:42:04.000 --> 0:42:07.960
<v Speaker 1>we're really more skin to skin hands on. UM. It

0:42:08.120 --> 0:42:12.520
<v Speaker 1>didn't impact assuming everybody wore you know, had the proper

0:42:12.800 --> 0:42:15.960
<v Speaker 1>you know DP, it did not. It wasn't as risky

0:42:16.040 --> 0:42:19.200
<v Speaker 1>as maybe the perception would be as you sit there

0:42:19.280 --> 0:42:21.640
<v Speaker 1>from the outside. But we did we did have to

0:42:21.760 --> 0:42:25.680
<v Speaker 1>develop a lot of new safety protocols and and so

0:42:26.080 --> 0:42:28.640
<v Speaker 1>that we use that time wisely, you know, the month

0:42:28.719 --> 0:42:31.799
<v Speaker 1>we were closed to to develop those protocols and then

0:42:31.880 --> 0:42:36.320
<v Speaker 1>go retrain you know, ten thousand staff members on on

0:42:36.840 --> 0:42:40.080
<v Speaker 1>how to do this activity as they reopen. So two

0:42:40.200 --> 0:42:44.080
<v Speaker 1>questions I'm curious about what those safety protocols exactly. Will

0:42:44.120 --> 0:42:45.960
<v Speaker 1>it be like if I go in for a massage,

0:42:46.120 --> 0:42:48.080
<v Speaker 1>is it somebody that's kind of suited up in a

0:42:48.200 --> 0:42:52.239
<v Speaker 1>mask and they've got you know, um gloves on or something,

0:42:52.280 --> 0:42:53.640
<v Speaker 1>you know, some you know. I'm just curious how it

0:42:53.680 --> 0:42:55.560
<v Speaker 1>works out, and I am curious how many of your

0:42:55.600 --> 0:42:57.799
<v Speaker 1>workers are you ultimately going to be able to bring back.

0:42:59.320 --> 0:43:02.520
<v Speaker 1>So as of the first question, there are a number

0:43:02.560 --> 0:43:06.080
<v Speaker 1>of safety changes and you would see a different process

0:43:06.120 --> 0:43:08.040
<v Speaker 1>than if you had went in, you know, prior to

0:43:08.120 --> 0:43:11.680
<v Speaker 1>March First, we do require that all of the staff

0:43:11.760 --> 0:43:15.960
<v Speaker 1>members wear masks. Astheticians who these are the folks who

0:43:16.000 --> 0:43:19.440
<v Speaker 1>do the facial services, have to wear both masks and

0:43:19.719 --> 0:43:25.560
<v Speaker 1>face shields during the service UH customers. We are UH

0:43:25.920 --> 0:43:29.200
<v Speaker 1>certainly in most states, and we've worked with states in

0:43:29.320 --> 0:43:33.560
<v Speaker 1>developing these guidelines. In most states, customers are also required

0:43:33.600 --> 0:43:36.960
<v Speaker 1>to wear masks while they're getting the massage. If it's

0:43:37.040 --> 0:43:39.520
<v Speaker 1>not a state where it's required, then we we have

0:43:39.640 --> 0:43:42.840
<v Speaker 1>a high recommend and we allow the local jurisdiction to

0:43:42.920 --> 0:43:47.600
<v Speaker 1>set that up. We now disinfect the entire room after

0:43:47.760 --> 0:43:50.759
<v Speaker 1>each service, so in between any service, the room is

0:43:51.080 --> 0:43:55.640
<v Speaker 1>is disinfected. UM. We were fortunate that we had sinks

0:43:55.760 --> 0:43:59.240
<v Speaker 1>in all of our treatment rooms and so we require

0:43:59.360 --> 0:44:04.320
<v Speaker 1>hand washed by the massage therapists prior to the service.

0:44:04.800 --> 0:44:08.200
<v Speaker 1>Some stage they require the customer to hand wash prior

0:44:08.320 --> 0:44:11.439
<v Speaker 1>to getting the service. And then a lot of things

0:44:11.560 --> 0:44:15.160
<v Speaker 1>in the in just the transactional nature of it. UM

0:44:15.280 --> 0:44:19.680
<v Speaker 1>going to a contact light transaction, we really close down

0:44:19.719 --> 0:44:22.440
<v Speaker 1>a lot of the lobbies and we ask customers to

0:44:22.520 --> 0:44:25.080
<v Speaker 1>wait in the car and we text them so they

0:44:25.120 --> 0:44:27.960
<v Speaker 1>can walk right into the treatment room instead of sitting

0:44:28.040 --> 0:44:31.840
<v Speaker 1>in a lobby. So you would notice a number of changes.

0:44:32.200 --> 0:44:35.719
<v Speaker 1>I guess one of the things that strikes me is

0:44:36.280 --> 0:44:40.400
<v Speaker 1>all the stuff you're talking about cost money. So what

0:44:40.560 --> 0:44:44.680
<v Speaker 1>are the things you have to do operationally to ensure

0:44:45.080 --> 0:44:48.880
<v Speaker 1>for yourself, for your franchise ese that this business is

0:44:49.200 --> 0:44:52.920
<v Speaker 1>able to continue in this sort of new normal that

0:44:52.960 --> 0:44:56.120
<v Speaker 1>we're going to be in for some time. Right, Well,

0:44:56.160 --> 0:45:00.640
<v Speaker 1>I think that in the short term we you see

0:45:00.680 --> 0:45:03.960
<v Speaker 1>an increase in you know, our operational costs to meet

0:45:04.239 --> 0:45:08.320
<v Speaker 1>these new safety protocols and guidelines. But UM on the

0:45:08.680 --> 0:45:12.279
<v Speaker 1>the other side of it, obviously, UM demand has has

0:45:12.360 --> 0:45:16.960
<v Speaker 1>come back very strong. We are membership base as well.

0:45:17.200 --> 0:45:19.680
<v Speaker 1>Although we have you know, we also served non members

0:45:19.760 --> 0:45:24.160
<v Speaker 1>and guests, so a lot of our members over our

0:45:24.200 --> 0:45:28.359
<v Speaker 1>member base stayed with us and continued to actively pay

0:45:28.400 --> 0:45:32.960
<v Speaker 1>their membership fees during the time that we were closed.

0:45:33.360 --> 0:45:35.400
<v Speaker 1>And that's Todd left the CEO of Hand and Stone

0:45:35.480 --> 0:45:38.800
<v Speaker 1>Massage and Facial Spot. Important that we get that in

0:45:38.920 --> 0:45:42.120
<v Speaker 1>there too, Carol, because it's interesting when you think about

0:45:42.200 --> 0:45:45.520
<v Speaker 1>their lines of business, these are, to say the least

0:45:46.000 --> 0:45:50.480
<v Speaker 1>intimate interactions people. And I have to say I walked

0:45:50.600 --> 0:45:52.719
<v Speaker 1>in thinking, all right, well, this guy is just going

0:45:52.760 --> 0:45:56.320
<v Speaker 1>to talk about how everything's closed. Not the case. No, listen,

0:45:56.560 --> 0:45:58.879
<v Speaker 1>what's interesting is they said even in the shutdown, everything

0:45:58.960 --> 0:46:02.440
<v Speaker 1>was shut down by April for they still had their

0:46:02.480 --> 0:46:05.000
<v Speaker 1>members staying with them. And remember both of us were

0:46:05.000 --> 0:46:08.800
<v Speaker 1>talking about this afterwards. Of their comparable store sales, it

0:46:09.239 --> 0:46:13.200
<v Speaker 1>is back. So it's interesting to see how they are

0:46:13.320 --> 0:46:17.480
<v Speaker 1>finding their way back to reopening. Amazing. A very surprising conversation,

0:46:17.520 --> 0:46:19.880
<v Speaker 1>but also some very specific insights to to how you

0:46:20.000 --> 0:46:21.880
<v Speaker 1>do it and also how you think about it as

0:46:21.920 --> 0:46:25.480
<v Speaker 1>a small business. You're listening to Bloomberg Business Week coming up. Hospitals, Man,

0:46:25.560 --> 0:46:28.640
<v Speaker 1>they are counting beds again as coronavirus cases rise. We'll

0:46:28.640 --> 0:46:31.279
<v Speaker 1>here from Lloyd Minor, Dean of the Stanford University School

0:46:31.320 --> 0:46:35.400
<v Speaker 1>of Medicine, and David Entwistle, President and CEO of Stanford Healthcare.

0:46:35.640 --> 0:46:50.320
<v Speaker 1>Lots to look forward to. This is Bloomberg. This is

0:46:50.400 --> 0:46:54.200
<v Speaker 1>Bloomberg Business Week with Carol Masser and Jason Kelly from

0:46:54.320 --> 0:46:57.480
<v Speaker 1>Bloomberg Radio. Well, today we're bringing you some of the

0:46:57.560 --> 0:47:00.600
<v Speaker 1>most important and informative conversations We had a cross our

0:47:00.680 --> 0:47:04.239
<v Speaker 1>daily Bloomberg Business Week radio show this week. It was

0:47:04.320 --> 0:47:07.080
<v Speaker 1>a doozy to say the Lea's Carol, especially as we

0:47:07.160 --> 0:47:10.680
<v Speaker 1>saw all these headlines about the virus and one of

0:47:10.760 --> 0:47:14.160
<v Speaker 1>the most important things we have to understand is how

0:47:14.239 --> 0:47:17.600
<v Speaker 1>does this manifest in hospitals. That was really striking to me, Jason,

0:47:17.640 --> 0:47:19.200
<v Speaker 1>and you and I talked about it throughout the week

0:47:19.239 --> 0:47:20.920
<v Speaker 1>that when we checked the most read stories, it's one

0:47:20.920 --> 0:47:24.080
<v Speaker 1>of our favorite functions on the Bloomberg constantly. Now this week,

0:47:24.600 --> 0:47:26.520
<v Speaker 1>many of the top ten stories had to do in

0:47:26.680 --> 0:47:28.800
<v Speaker 1>some way with the virus. So it was a timely

0:47:28.840 --> 0:47:32.080
<v Speaker 1>conversation that we had with Lloyd Minor, Dean at Stanford

0:47:32.160 --> 0:47:35.480
<v Speaker 1>University School of Medicine and David Entwistle, President CEO of

0:47:35.560 --> 0:47:39.239
<v Speaker 1>Stanford Healthcare. They just opened a new facility late last year.

0:47:39.360 --> 0:47:42.640
<v Speaker 1>We are seeing an increase in the number of COVID

0:47:42.760 --> 0:47:46.480
<v Speaker 1>cases in many cities and locations across the United States,

0:47:46.920 --> 0:47:49.280
<v Speaker 1>and I think that indicates that we need to continue

0:47:49.400 --> 0:47:54.640
<v Speaker 1>to observe social distancing. The masking guidelines that have been

0:47:54.960 --> 0:47:58.240
<v Speaker 1>rolled out in many communities. There's good evidence that masking

0:47:58.760 --> 0:48:02.600
<v Speaker 1>helps to prevent the infection. It's gonna be, I think,

0:48:02.680 --> 0:48:07.360
<v Speaker 1>a location by location decision as to what additional measures

0:48:07.400 --> 0:48:09.640
<v Speaker 1>are put in place. That is, whether or not we

0:48:09.880 --> 0:48:14.440
<v Speaker 1>roll back from stage two where many places are today

0:48:14.760 --> 0:48:18.040
<v Speaker 1>to earlier stages. But the main thing is we've we've

0:48:18.080 --> 0:48:22.520
<v Speaker 1>got to be more prudent about UM as we resume activities,

0:48:22.840 --> 0:48:28.839
<v Speaker 1>as businesses, restaurants, uh department stores start to open. We've

0:48:28.880 --> 0:48:31.680
<v Speaker 1>got to observe social distancing. We've got to use mass

0:48:32.400 --> 0:48:34.800
<v Speaker 1>um and do things that less than the spread of

0:48:34.840 --> 0:48:39.400
<v Speaker 1>the infection. Well and David, largely because all of this

0:48:39.600 --> 0:48:41.759
<v Speaker 1>comes down to or so much of this comes down

0:48:41.800 --> 0:48:45.480
<v Speaker 1>to essentially hospital capacity. So help us understand from the

0:48:45.560 --> 0:48:49.160
<v Speaker 1>perspective of someone running a hospital what you worry about

0:48:49.280 --> 0:48:53.560
<v Speaker 1>with this spike, and what hospitals like yours are doing

0:48:53.800 --> 0:48:57.359
<v Speaker 1>and Obviously you're not facing at the moment any sort

0:48:57.360 --> 0:49:00.560
<v Speaker 1>of surge, But in your shoes or in the shoes

0:49:00.640 --> 0:49:04.480
<v Speaker 1>of others running hospitals, what are they thinking about. Well, no,

0:49:04.560 --> 0:49:06.520
<v Speaker 1>I appreciate that opportunity. One of the things that we

0:49:06.640 --> 0:49:09.279
<v Speaker 1>wanted to do, and certainly with any slowdown, which we

0:49:09.400 --> 0:49:12.960
<v Speaker 1>did as the initial pandemic came on, as we started

0:49:13.000 --> 0:49:14.759
<v Speaker 1>to see the numbers dip a bit, what we were

0:49:14.800 --> 0:49:16.840
<v Speaker 1>most concerned about then is getting some of the folks

0:49:16.920 --> 0:49:19.759
<v Speaker 1>back into the queue that actually needed some of the

0:49:19.840 --> 0:49:22.600
<v Speaker 1>delayed surgeries and other things that were going on. We

0:49:22.800 --> 0:49:25.920
<v Speaker 1>started with which I think is a bit of a model,

0:49:26.000 --> 0:49:28.880
<v Speaker 1>building on what deed Minor said, actually doing testing, so

0:49:29.040 --> 0:49:32.520
<v Speaker 1>making sure that the population that we had within the

0:49:32.640 --> 0:49:36.799
<v Speaker 1>hospital itself, our employees are physicians, uh, that we were

0:49:36.840 --> 0:49:39.800
<v Speaker 1>free of the virus. And we actually tested over twelve

0:49:39.880 --> 0:49:43.600
<v Speaker 1>thou employees and staff and saw less than a point

0:49:43.719 --> 0:49:47.239
<v Speaker 1>three percent of those staff actually had the virus. And

0:49:47.320 --> 0:49:49.520
<v Speaker 1>so we knew that we were creating a safe environment.

0:49:50.040 --> 0:49:52.279
<v Speaker 1>But I think it's important despite being able to be

0:49:52.480 --> 0:49:55.160
<v Speaker 1>there and be a resource for the community, we do

0:49:55.320 --> 0:49:57.759
<v Speaker 1>also have to have capacity. And one of the things

0:49:57.840 --> 0:50:01.920
<v Speaker 1>that we've done, despite opening back up doing our elective surgeries.

0:50:02.480 --> 0:50:05.560
<v Speaker 1>Uh is creating still a capacity within the organization that's

0:50:05.640 --> 0:50:08.600
<v Speaker 1>there and always available, because that really is the concern

0:50:08.760 --> 0:50:12.200
<v Speaker 1>is if we get another significant spike, well, we have

0:50:12.320 --> 0:50:13.960
<v Speaker 1>the capacity to be able to treat and we want

0:50:14.000 --> 0:50:15.640
<v Speaker 1>to make sure that we're ready for that this time

0:50:16.040 --> 0:50:18.640
<v Speaker 1>without having to shut everything down. Well, Dean Minor, you

0:50:18.680 --> 0:50:20.520
<v Speaker 1>know what have we learned? You know, here we are.

0:50:20.680 --> 0:50:23.359
<v Speaker 1>Jason and I have been working from home essentially. Jason

0:50:23.400 --> 0:50:24.840
<v Speaker 1>went into the office a little bit this week, but

0:50:24.960 --> 0:50:26.839
<v Speaker 1>he's back home. But here we are, and I think

0:50:26.920 --> 0:50:31.239
<v Speaker 1>week fourteen, week fifteen, Um, what have we learned from

0:50:31.600 --> 0:50:34.640
<v Speaker 1>the medical perspective about how to treat with the how

0:50:34.680 --> 0:50:36.200
<v Speaker 1>to treat the virus, how to stay ahead of it,

0:50:36.360 --> 0:50:39.600
<v Speaker 1>how to watch for either another spike? I mean, tell

0:50:39.680 --> 0:50:43.680
<v Speaker 1>us what we've learned? Thank you. I think we've learned

0:50:43.719 --> 0:50:46.920
<v Speaker 1>several things. First, is that this is a respiratory virus.

0:50:47.040 --> 0:50:50.279
<v Speaker 1>The principal mode of transmission is from one person to

0:50:50.360 --> 0:50:54.520
<v Speaker 1>the next through secretions through mucus through a cloth um

0:50:55.200 --> 0:50:59.040
<v Speaker 1>and and there may be other modes of transmission as well,

0:50:59.200 --> 0:51:04.879
<v Speaker 1>but the may danger is through direct contact with secretions

0:51:04.960 --> 0:51:07.520
<v Speaker 1>of someone who is infected and it is a highly

0:51:07.560 --> 0:51:12.080
<v Speaker 1>infectious virus. We've certainly improved our ability to treat people

0:51:12.360 --> 0:51:17.040
<v Speaker 1>who become ill in the hospital, our own hospital, Stanford

0:51:17.080 --> 0:51:21.560
<v Speaker 1>Hospital UH. We have been a pioneer in the studies

0:51:21.920 --> 0:51:25.360
<v Speaker 1>of RIM dissaver that has been shown to be effective

0:51:25.680 --> 0:51:31.000
<v Speaker 1>and in improving the recovery rate UH and and perhaps

0:51:31.120 --> 0:51:34.840
<v Speaker 1>also in lowering the risk of mortality from the virus.

0:51:35.960 --> 0:51:38.120
<v Speaker 1>We've been a part of those studies. We now have

0:51:38.600 --> 0:51:42.440
<v Speaker 1>studies going on in the outpatient setting using anti virals

0:51:42.840 --> 0:51:46.640
<v Speaker 1>at the time someone is diagnosed with the infection, before

0:51:46.719 --> 0:51:51.800
<v Speaker 1>they become severely ill, using anti virals in a clinical

0:51:51.960 --> 0:51:55.160
<v Speaker 1>trial setting in order to determine if there are therapies

0:51:55.239 --> 0:51:58.480
<v Speaker 1>we can give to outpatients that reduce the severity of

0:51:58.520 --> 0:52:01.520
<v Speaker 1>the disease and reduce the likelihood that people will need

0:52:01.560 --> 0:52:04.399
<v Speaker 1>to be admitted to the hospital. That's Lloyd Minor Dina

0:52:04.440 --> 0:52:07.440
<v Speaker 1>the Stanford University School of Medicine, along with David Entwistle,

0:52:07.480 --> 0:52:11.000
<v Speaker 1>Presidency E of Stanford Healthcare. Again, these are two individuals Jason,

0:52:11.040 --> 0:52:12.880
<v Speaker 1>you have seen so much when it comes to the virus,

0:52:13.160 --> 0:52:15.680
<v Speaker 1>both reminding us that this is still a very serious

0:52:15.719 --> 0:52:18.919
<v Speaker 1>infection in that you know reopenings are rolling them back,

0:52:19.040 --> 0:52:21.160
<v Speaker 1>which is something we talked about a lot throughout the week.

0:52:21.440 --> 0:52:24.280
<v Speaker 1>They need to be on a location by location basis

0:52:24.800 --> 0:52:27.600
<v Speaker 1>and bottom line, we still need to be more prudent

0:52:27.840 --> 0:52:30.480
<v Speaker 1>even as we reopen Absolutely got to look at the

0:52:30.560 --> 0:52:33.080
<v Speaker 1>data and got to look at hospitalizations, got to look

0:52:33.080 --> 0:52:35.160
<v Speaker 1>at this rising cases and figure out where to go next.

0:52:35.280 --> 0:52:38.200
<v Speaker 1>You're listening to Bloomberg this week coming up. We've been

0:52:38.239 --> 0:52:41.120
<v Speaker 1>looking forward to sharing this one with you all show long.

0:52:41.239 --> 0:52:43.440
<v Speaker 1>I've been looking forward to sharing it with you for months.

0:52:43.760 --> 0:52:47.480
<v Speaker 1>Lebron James and longtime business partner la Rick Carter. Perfect

0:52:47.520 --> 0:52:53.440
<v Speaker 1>for a weekend listening. This is Bloomberg. This is Bloomberg

0:52:53.520 --> 0:52:57.680
<v Speaker 1>Business Week with Carol Masser and Jason Kelly from Bloomberg Radio.

0:52:57.800 --> 0:52:59.680
<v Speaker 1>We're bringing you some of the most important and informative

0:52:59.680 --> 0:53:01.719
<v Speaker 1>convert stations that we had throughout the week on our

0:53:01.760 --> 0:53:04.640
<v Speaker 1>daily radio show. And I gotta say, one of the

0:53:04.680 --> 0:53:07.560
<v Speaker 1>best conversations Jason was one that you had this week. Well,

0:53:07.640 --> 0:53:09.759
<v Speaker 1>I appreciate that it was one that I was looking

0:53:09.840 --> 0:53:13.600
<v Speaker 1>forward to timely, to say the least. King James himself,

0:53:13.719 --> 0:53:17.560
<v Speaker 1>Lebron James, his longtime friend and business partner Maverick Carter.

0:53:17.960 --> 0:53:20.600
<v Speaker 1>I had talked with them in February. I caught up

0:53:20.640 --> 0:53:24.120
<v Speaker 1>with them again this week, all about their company, the

0:53:24.239 --> 0:53:27.839
<v Speaker 1>spring Hill Company, that they are launching, but more importantly

0:53:28.280 --> 0:53:31.239
<v Speaker 1>this moment and whether it will be more than that.

0:53:31.360 --> 0:53:33.799
<v Speaker 1>I think it's a special moment in the sense that, UM,

0:53:34.280 --> 0:53:38.920
<v Speaker 1>you can be heard active activism and activists have always

0:53:39.000 --> 0:53:42.560
<v Speaker 1>been around UM what people had a closed ear, in

0:53:42.600 --> 0:53:46.160
<v Speaker 1>a closed mind UM and didn't want to recognize and

0:53:46.239 --> 0:53:48.960
<v Speaker 1>didn't want to hear it, didn't want to be UM

0:53:49.880 --> 0:53:52.839
<v Speaker 1>knowledgeable about what they were speaking, where they were coming from,

0:53:53.280 --> 0:53:57.719
<v Speaker 1>the passions they were speaking with. UM. Now it's it's

0:53:57.800 --> 0:54:02.600
<v Speaker 1>being heard. People can be heard. Black Americans, African Americans,

0:54:02.719 --> 0:54:05.239
<v Speaker 1>you know, can be heard, both men and women can

0:54:05.320 --> 0:54:08.760
<v Speaker 1>be heard. UM. What they're passionate about and the calling

0:54:09.239 --> 0:54:12.360
<v Speaker 1>for help and the calling for we're being We're just tired.

0:54:12.760 --> 0:54:14.960
<v Speaker 1>So you know, I don't want to say activism is

0:54:15.000 --> 0:54:18.160
<v Speaker 1>something that's UM. You know, now everyone's doing it now,

0:54:18.239 --> 0:54:20.719
<v Speaker 1>It's always been around. But you know, in the in

0:54:20.800 --> 0:54:22.880
<v Speaker 1>the case of George Floyd, in the case of so

0:54:22.960 --> 0:54:27.919
<v Speaker 1>many other UM, innocent lives being taken away. UM, they've

0:54:27.960 --> 0:54:30.759
<v Speaker 1>put up a stand and and now you know, we're

0:54:30.800 --> 0:54:34.839
<v Speaker 1>being heard, and everyone is being heard. Um, not only um,

0:54:34.960 --> 0:54:37.320
<v Speaker 1>you know, from from what Muhammad Ali was saying and

0:54:37.440 --> 0:54:39.719
<v Speaker 1>so many that came before him and so many after him,

0:54:40.440 --> 0:54:42.920
<v Speaker 1>but even the local people, the people in the community,

0:54:42.960 --> 0:54:45.640
<v Speaker 1>because those are the real ones, the people that's in

0:54:45.719 --> 0:54:48.879
<v Speaker 1>the communities, that's living and walking those streets and being

0:54:49.040 --> 0:54:51.920
<v Speaker 1>racialistically profiled and being judged every day that they walk

0:54:52.000 --> 0:54:54.239
<v Speaker 1>in their cities. They're the ones that need to be heard,

0:54:54.280 --> 0:54:56.080
<v Speaker 1>and they're being heard right now, and it's it's great

0:54:56.120 --> 0:54:59.600
<v Speaker 1>to see. And so what does it feel like in Akron?

0:54:59.680 --> 0:55:02.040
<v Speaker 1>I mean, you talked about Los Angeles a little bit,

0:55:02.200 --> 0:55:05.840
<v Speaker 1>but you know, you and Maverick have said often that

0:55:06.280 --> 0:55:09.640
<v Speaker 1>so much of what animates you started in Akron. You

0:55:09.760 --> 0:55:12.879
<v Speaker 1>guys met when you were children, And I wonder how

0:55:13.040 --> 0:55:18.520
<v Speaker 1>this feels there Lebron. No, absolutely, Um. We always we

0:55:18.640 --> 0:55:21.879
<v Speaker 1>always recognize where home is a home base. It starts there,

0:55:22.280 --> 0:55:25.160
<v Speaker 1>you know, having my high primary school here and understanding

0:55:25.239 --> 0:55:27.960
<v Speaker 1>the um you know the level of importance with my

0:55:28.160 --> 0:55:31.760
<v Speaker 1>kids and you know when the pandemic, when when COVID started,

0:55:31.880 --> 0:55:34.600
<v Speaker 1>it was it was it was kind of heartbreaking because

0:55:34.600 --> 0:55:37.520
<v Speaker 1>I knew that my kids would have to leave the school.

0:55:37.560 --> 0:55:39.319
<v Speaker 1>We had to shut down our school for a period

0:55:39.360 --> 0:55:41.840
<v Speaker 1>of time, and I understand how important structure is and

0:55:42.280 --> 0:55:44.680
<v Speaker 1>hands on is with my kids and my school. So

0:55:45.280 --> 0:55:47.480
<v Speaker 1>you know, that was very troubling times for me and

0:55:47.520 --> 0:55:50.120
<v Speaker 1>troubling times for our facult team members and everyone that

0:55:50.200 --> 0:55:52.719
<v Speaker 1>had to do with the IPS, because you know, we're

0:55:52.800 --> 0:55:54.680
<v Speaker 1>so used to having our kids and we and we

0:55:54.920 --> 0:55:58.439
<v Speaker 1>know how important having them in the classroom and having

0:55:58.520 --> 0:56:02.560
<v Speaker 1>them underneath our our wing and our and our guidance. UM.

0:56:02.719 --> 0:56:06.280
<v Speaker 1>So we're always paying attention to our hometown and listening

0:56:06.320 --> 0:56:09.080
<v Speaker 1>to the people, listening to what's going on there. Um.

0:56:09.239 --> 0:56:12.239
<v Speaker 1>So that is constant every single day, no matter um.

0:56:12.600 --> 0:56:15.239
<v Speaker 1>You know, me and Maverick living in Los Angeles, we

0:56:15.400 --> 0:56:18.040
<v Speaker 1>we have hands on and and our ears to what's

0:56:18.080 --> 0:56:21.480
<v Speaker 1>going on in our hometown of Akron Oholla's with Maverick,

0:56:21.880 --> 0:56:24.040
<v Speaker 1>one of the things that you did during the pandemic

0:56:24.280 --> 0:56:27.359
<v Speaker 1>that was forced by the pandemic was graduated together. Tell

0:56:27.400 --> 0:56:30.760
<v Speaker 1>me why that was so important and what was different

0:56:31.160 --> 0:56:34.840
<v Speaker 1>about it and what it represented for spring Hill and

0:56:34.920 --> 0:56:38.960
<v Speaker 1>what it says about the opportunity. Yeah, obviously, the pandemic

0:56:39.200 --> 0:56:44.120
<v Speaker 1>unfortunately forced all of students back home, and and and

0:56:44.280 --> 0:56:47.239
<v Speaker 1>as Lebron said, unfortunately, the kids, the students that I

0:56:47.719 --> 0:56:51.360
<v Speaker 1>a school like, I promise the school is for a

0:56:51.440 --> 0:56:53.359
<v Speaker 1>lot of those kids the safest places where they get

0:56:53.360 --> 0:56:55.920
<v Speaker 1>the most structured because home is tough. And and and

0:56:57.280 --> 0:57:00.719
<v Speaker 1>especially for seniors, right high school seniors who did you

0:57:00.800 --> 0:57:03.640
<v Speaker 1>know get the chance to graduate and walk across the

0:57:03.719 --> 0:57:05.799
<v Speaker 1>stage and get the dipluma, which is a big moment

0:57:06.360 --> 0:57:08.239
<v Speaker 1>for all of us, and and and even a person

0:57:08.360 --> 0:57:10.879
<v Speaker 1>like me, it's the only graduation I've ever had, it's

0:57:10.880 --> 0:57:13.880
<v Speaker 1>the only graduation Lebron has ever had. So it's very

0:57:14.000 --> 0:57:17.160
<v Speaker 1>memorable and as an important moment in everyone's life. So

0:57:18.240 --> 0:57:22.040
<v Speaker 1>at the company, we got approached um by partners to

0:57:22.480 --> 0:57:25.800
<v Speaker 1>come along and produce graduate together and do it with

0:57:26.120 --> 0:57:29.800
<v Speaker 1>with Lorayn pal Jobs company, And it was just important

0:57:29.880 --> 0:57:34.240
<v Speaker 1>that we really over delivered for those students, for those kids,

0:57:34.320 --> 0:57:38.280
<v Speaker 1>it wasn't about us, It wasn't about the networks. Lebron

0:57:38.360 --> 0:57:40.880
<v Speaker 1>did the fantastic job hosting. We were fortunate enough to

0:57:40.960 --> 0:57:46.760
<v Speaker 1>have UH President Barack Obama deliver the commencement speech, But

0:57:46.880 --> 0:57:50.640
<v Speaker 1>it wasn't about Lebron. It wasn't about Obama, wasn't about

0:57:50.720 --> 0:57:53.720
<v Speaker 1>us as a company. It was about creating a special

0:57:53.920 --> 0:57:57.400
<v Speaker 1>memorable moment for those students, just like we all we

0:57:57.560 --> 0:57:59.240
<v Speaker 1>got the chance to do when we actually got to

0:57:59.320 --> 0:58:02.200
<v Speaker 1>experience it. Unfortunately they didn't. They had to do it

0:58:02.240 --> 0:58:04.600
<v Speaker 1>in their living rooms with their families. And that's what

0:58:04.760 --> 0:58:08.080
<v Speaker 1>made me very happy and proud as all the text

0:58:08.160 --> 0:58:12.200
<v Speaker 1>that I received from from families and parents who said

0:58:12.280 --> 0:58:15.960
<v Speaker 1>that was a special moment from my graduating senior and

0:58:16.120 --> 0:58:18.840
<v Speaker 1>now they at least have something they can remember it by,

0:58:18.920 --> 0:58:20.680
<v Speaker 1>and we did a T shirt. We wanted to make

0:58:20.760 --> 0:58:23.240
<v Speaker 1>it as special as possible and do it in the

0:58:23.320 --> 0:58:25.240
<v Speaker 1>Spring Hill Away, which is bringing to life as a

0:58:25.400 --> 0:58:28.479
<v Speaker 1>as a show on Network TV. We did an after

0:58:28.600 --> 0:58:32.720
<v Speaker 1>party on on Uninterrupted Instagram Live channel, and we brought

0:58:32.760 --> 0:58:35.080
<v Speaker 1>a product, so we wanted to really give them a

0:58:35.160 --> 0:58:39.280
<v Speaker 1>full three sixty moments so they felt very memorable and

0:58:39.360 --> 0:58:41.800
<v Speaker 1>something they could always remember, just as though they could

0:58:41.840 --> 0:58:46.600
<v Speaker 1>do it live and in person and Lebron We moved

0:58:46.680 --> 0:58:50.080
<v Speaker 1>from that to More Than a Vote that was launched

0:58:50.200 --> 0:58:54.520
<v Speaker 1>officially this week. What does success look like from More

0:58:54.560 --> 0:58:57.480
<v Speaker 1>Than a Vote as you look toward November, UM, I

0:58:57.520 --> 0:59:01.480
<v Speaker 1>think success looks like UM educating the people that's own

0:59:01.520 --> 0:59:04.400
<v Speaker 1>the grounds in these cities that we're tackling. UM. You know,

0:59:05.520 --> 0:59:09.320
<v Speaker 1>we've had voter suppression for so for so long, people

0:59:09.360 --> 0:59:13.720
<v Speaker 1>not understanding, UM, how they can vote, where they're where

0:59:13.800 --> 0:59:17.120
<v Speaker 1>they can vote, if their vote really counts. UM. You

0:59:17.160 --> 0:59:19.560
<v Speaker 1>know in the black community, you know you always here,

0:59:19.920 --> 0:59:22.520
<v Speaker 1>go out and vote. But what you don't understand is

0:59:23.000 --> 0:59:26.360
<v Speaker 1>who am I voting for? Where can I vote? How

0:59:26.440 --> 0:59:29.360
<v Speaker 1>many people am I voting for? What does these votes mean?

0:59:29.520 --> 0:59:33.160
<v Speaker 1>What do they stand for? UM? So the education side,

0:59:33.800 --> 0:59:36.880
<v Speaker 1>UM is what we're most proud about. That is success

0:59:36.960 --> 0:59:40.680
<v Speaker 1>for us where we're actually getting UM, these communities out

0:59:40.760 --> 0:59:43.800
<v Speaker 1>to vote, but they're even more educated on who they're

0:59:43.880 --> 0:59:47.360
<v Speaker 1>voting for, how they can vote, where they can vote. UM,

0:59:47.920 --> 0:59:51.000
<v Speaker 1>they have that power. UM. There's some there's a lot

0:59:51.040 --> 0:59:53.520
<v Speaker 1>of people that believe that they can't vote because they've

0:59:53.560 --> 0:59:57.520
<v Speaker 1>had previous convictions with the law or or or they've

0:59:57.560 --> 1:00:01.040
<v Speaker 1>been to jail and they've been told they cannot vote,

1:00:01.560 --> 1:00:04.200
<v Speaker 1>that their vote UM does not get submitted to things

1:00:04.280 --> 1:00:06.680
<v Speaker 1>of that nature, which is untrue. UM. In a lot

1:00:06.760 --> 1:00:10.400
<v Speaker 1>of states that we're tackling, So to educate and to

1:00:10.560 --> 1:00:13.400
<v Speaker 1>make aware of the people that's on the ground, that

1:00:13.560 --> 1:00:17.080
<v Speaker 1>has a lot to do with the future of our country. Um,

1:00:17.280 --> 1:00:19.360
<v Speaker 1>that is one of the success that we can have.

1:00:20.040 --> 1:00:22.640
<v Speaker 1>And we'll see what happens in November. And so Lebron

1:00:23.120 --> 1:00:27.120
<v Speaker 1>to that point, what can you do given your stature,

1:00:27.520 --> 1:00:30.800
<v Speaker 1>to ensure that this isn't fleeting? What are the things

1:00:30.880 --> 1:00:33.400
<v Speaker 1>that we need to be doing and thinking about? What

1:00:33.640 --> 1:00:38.280
<v Speaker 1>can you do to really take this forward in many ways?

1:00:38.360 --> 1:00:40.880
<v Speaker 1>What are you thinking about? Well, for me, my mission

1:00:40.920 --> 1:00:43.720
<v Speaker 1>doesn't change. Um, I've been doing this since day one,

1:00:44.040 --> 1:00:45.880
<v Speaker 1>you know. And Marverage just touched on a lot about

1:00:45.880 --> 1:00:47.919
<v Speaker 1>our brand and our company and what we've been doing.

1:00:48.600 --> 1:00:50.840
<v Speaker 1>But you know, even since I, you know, came out,

1:00:51.320 --> 1:00:53.880
<v Speaker 1>you know, from from high school to the NBA, you know,

1:00:54.040 --> 1:00:56.560
<v Speaker 1>instead of going with a company, I decided to hire

1:00:56.640 --> 1:00:59.880
<v Speaker 1>my friends. I decided to have hire my friends. Um

1:01:00.080 --> 1:01:03.320
<v Speaker 1>that I believe we can all grow together. We can

1:01:03.480 --> 1:01:06.560
<v Speaker 1>we can we can have shortcomings, we can have bumps

1:01:06.560 --> 1:01:07.960
<v Speaker 1>in the row, but at the end of the day,

1:01:08.000 --> 1:01:10.120
<v Speaker 1>if we stick with one another and we're true to

1:01:10.200 --> 1:01:12.240
<v Speaker 1>each other, and we can build this together. So I've

1:01:12.280 --> 1:01:14.080
<v Speaker 1>been doing this since day once, So my mission has

1:01:14.120 --> 1:01:17.760
<v Speaker 1>not changed at all. Continue to educate myself because the

1:01:17.840 --> 1:01:20.200
<v Speaker 1>more educated I am than the people around me will

1:01:20.240 --> 1:01:22.800
<v Speaker 1>get educated as well and continue to pass that down

1:01:22.880 --> 1:01:25.360
<v Speaker 1>to the youth. I mean, the youth is our future.

1:01:25.400 --> 1:01:27.480
<v Speaker 1>I mean we look at the class of this year,

1:01:27.880 --> 1:01:31.600
<v Speaker 1>the high school graduation, and there's nothing that they will

1:01:31.680 --> 1:01:34.680
<v Speaker 1>not be ready for after having a year like this,

1:01:35.160 --> 1:01:37.120
<v Speaker 1>you know. So for me to have the knowledge that

1:01:37.160 --> 1:01:38.960
<v Speaker 1>I have in the blueprints that I have to be

1:01:39.080 --> 1:01:41.880
<v Speaker 1>able to continue to pass it down to the generation

1:01:42.000 --> 1:01:45.720
<v Speaker 1>below me, to the generation that's with me, and continue

1:01:45.760 --> 1:01:50.400
<v Speaker 1>to understand how important um these times of every day is.

1:01:50.560 --> 1:01:52.920
<v Speaker 1>It's not being a leader is not when, it's not

1:01:53.000 --> 1:01:55.800
<v Speaker 1>about when you decide to do it, it's every single day.

1:01:55.920 --> 1:01:58.280
<v Speaker 1>And that's Lebron James Star of course, of the Los

1:01:58.320 --> 1:02:01.720
<v Speaker 1>Angeles Lakers, and maybe more important for this conversation, chairman

1:02:01.880 --> 1:02:05.320
<v Speaker 1>of the spring Hill Company. His business partner, the CEO

1:02:05.360 --> 1:02:08.120
<v Speaker 1>of that company, Maverick Carter. They've known each other since

1:02:08.200 --> 1:02:11.880
<v Speaker 1>they were kids, Carol. This is a special relationship and

1:02:12.120 --> 1:02:16.360
<v Speaker 1>where they are in the culture, where they are right now,

1:02:16.760 --> 1:02:20.760
<v Speaker 1>is incredibly, incredibly important. And what I think is really fascinating, Jason,

1:02:20.800 --> 1:02:23.120
<v Speaker 1>considering the backdrop of the last month that we've been

1:02:23.160 --> 1:02:25.840
<v Speaker 1>talking about diversity and racism in America, I feel like

1:02:25.920 --> 1:02:28.960
<v Speaker 1>this is a company for where we need to be today.

1:02:29.080 --> 1:02:31.280
<v Speaker 1>They kind of set the model well, and what you

1:02:31.400 --> 1:02:33.920
<v Speaker 1>just heard, it's just scratching the surface. For the full interview,

1:02:34.400 --> 1:02:37.480
<v Speaker 1>download the podcast. Just go to our podcast feed. You

1:02:37.520 --> 1:02:39.240
<v Speaker 1>can get the whole thing. And let me tell you,

1:02:39.360 --> 1:02:41.840
<v Speaker 1>it was wide ranging. We talked a lot about the

1:02:41.920 --> 1:02:44.440
<v Speaker 1>issues of the day. We talked a little bit about basketball,

1:02:44.640 --> 1:02:47.840
<v Speaker 1>but also to your point, Carol, where we go from here.

1:02:47.920 --> 1:02:49.920
<v Speaker 1>And I have to say it's a bit of a

1:02:50.000 --> 1:02:55.360
<v Speaker 1>bracing conversation at times because Maverick Carter especially talks about racism,

1:02:55.520 --> 1:02:58.800
<v Speaker 1>talks about what he has experienced, but also what it

1:02:59.000 --> 1:03:02.320
<v Speaker 1>means to ultimately enabled this system that we've all been

1:03:02.360 --> 1:03:05.080
<v Speaker 1>being a part of and hopefully what we can do

1:03:05.160 --> 1:03:06.919
<v Speaker 1>about it. I'm just gonna say it's a must read,

1:03:07.000 --> 1:03:08.919
<v Speaker 1>it's a must listen, and it's a must watch because

1:03:08.920 --> 1:03:11.680
<v Speaker 1>you can check out your TV special and your conversation

1:03:11.880 --> 1:03:14.760
<v Speaker 1>with both of them on Bloomberg TV. That wraps up

1:03:14.800 --> 1:03:17.320
<v Speaker 1>the weekend edition of Bloomberg Business Week from Bloomberg Radio.

1:03:17.400 --> 1:03:19.760
<v Speaker 1>Thanks so much for joining us. I'm Carol Masser and

1:03:19.800 --> 1:03:21.959
<v Speaker 1>I'm Jason Kelly. Be sure to tune into Bloomberg Business

1:03:22.000 --> 1:03:24.920
<v Speaker 1>Week Radio. Our show live Monday through Friday, starting at

1:03:24.920 --> 1:03:26.920
<v Speaker 1>two pm Wall Street Time. You can also watch the

1:03:26.920 --> 1:03:29.760
<v Speaker 1>show live on YouTube. Just search for Bloomberg Global News

1:03:29.960 --> 1:03:32.800
<v Speaker 1>and in addition to our daily podcast plus the Lebron

1:03:32.960 --> 1:03:36.600
<v Speaker 1>and Maverick interview, download our Business Week Extra podcast. This

1:03:36.720 --> 1:03:39.320
<v Speaker 1>week as well, we talk a lot about wellness, a

1:03:39.440 --> 1:03:43.160
<v Speaker 1>holistic approach to medicine. Our conversation with Dr vj vot

1:03:43.400 --> 1:03:47.040
<v Speaker 1>It was a fascinating one. He's a sports medicine specialist

1:03:47.400 --> 1:03:49.720
<v Speaker 1>and he works at the hospital for special surgery. But

1:03:49.800 --> 1:03:52.840
<v Speaker 1>he's thinking about medicine and treatment in the sort of

1:03:52.920 --> 1:03:56.040
<v Speaker 1>way that we need to be thinking. Talk about innovation

1:03:56.120 --> 1:03:58.640
<v Speaker 1>in medicine. He is certainly working on that. And I'm

1:03:58.680 --> 1:04:00.440
<v Speaker 1>just going to say that all the views that we

1:04:00.560 --> 1:04:02.840
<v Speaker 1>had uh in our weekend show, many of them. You

1:04:02.880 --> 1:04:06.000
<v Speaker 1>can find the full interview by checking out our podcast feed.

1:04:06.200 --> 1:04:08.160
<v Speaker 1>Have a great weekend, Stay safe. We'll be back next

1:04:08.200 --> 1:04:10.360
<v Speaker 1>week at the same time. This is Bloomberg