WEBVTT - Four Decades and Counting

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<v Speaker 1>Well, I think it's a cliche. You stay at a job.

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<v Speaker 2>If you really have passion for what you're doing, if

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<v Speaker 2>you enjoy it. It also is the company itself their

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<v Speaker 2>passion and what their mission is. It's really fun to

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<v Speaker 2>come in every day. I'm Terry Weldon, the senior vice

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<v Speaker 2>president of Support Services at Express.

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<v Speaker 3>Do you have any nicknames at work?

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<v Speaker 2>Most of the time they call me tee Dub for

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<v Speaker 2>every now and then they call me things that I

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<v Speaker 2>can't repeat.

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<v Speaker 3>That's Terry Weldon aka T Dub, And despite her youthful

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<v Speaker 3>voice and sprightliness, Terry has been with the company for

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<v Speaker 3>a long time, having worked with the founder of Express

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<v Speaker 3>before the company was even a glimmer in his entrepreneurial eye,

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<v Speaker 3>Terry has been here since the very beginning. So as

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<v Speaker 3>Express celebrates it's forty year in business, we thought who

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<v Speaker 3>better to talk to for this episode of On the

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<v Speaker 3>Job than T Dub herself to get some insight into

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<v Speaker 3>the work that goes on behind the scenes, and maybe,

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<v Speaker 3>if we're lucky, Terry can give us some tips on

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<v Speaker 3>how to keep showing up day after day with the

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<v Speaker 3>same level of passion she so obviously has for her job.

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<v Speaker 3>Despite being here longer than Justin Bieber or Taylor Swift

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<v Speaker 3>have been alive.

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<v Speaker 2>When you put it that way, that's a really long time.

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<v Speaker 2>But I have been at it for four decades. Yes,

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<v Speaker 2>my office specifically is a little bit of a mess.

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<v Speaker 2>It's a fun place, it's full of pictures, it's full

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<v Speaker 2>of a lot of work, and our department kind of

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<v Speaker 2>runs the same way.

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<v Speaker 3>You've got controlled chaos over there.

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<v Speaker 1>Yes, control chaos.

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<v Speaker 2>There's a stack of papers, but you always know where

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<v Speaker 2>what you need is exactly where you want it.

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<v Speaker 3>Terry Weldon wears many hats that express your primary goal

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<v Speaker 3>is to support the hundreds of franchises spread around the world.

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<v Speaker 3>In other words, she's home base Mission Control.

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<v Speaker 2>And our franchises and all of their staff work so

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<v Speaker 2>very hard every day. We have that opportunity to stand

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<v Speaker 2>behind them and support them by providing them information answers.

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<v Speaker 1>But sometimes it's just a matter of.

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<v Speaker 2>Holding their hand and making them feel confident, making them

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<v Speaker 2>feel comfortable, making sure that they feel like they know

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<v Speaker 2>what they're talking about. Overall, we say we provide hope,

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<v Speaker 2>and it truly is. We provide hope to people every day.

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<v Speaker 3>Another part of Terry's job is cutting checks, which might

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<v Speaker 3>sound like a tedious administrative task until you hear Terry

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<v Speaker 3>talk about it.

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<v Speaker 2>Every employee that comes through here, we play a part

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<v Speaker 2>in making sure that they get a paycheck every week.

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<v Speaker 2>That is truly amazing when you realize that we are

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<v Speaker 2>putting nearly six hundred thousand people.

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<v Speaker 1>To work a year.

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<v Speaker 2>How huge is that when you realize the lives that

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<v Speaker 2>one single individual is even impacting.

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<v Speaker 3>So paycheck is not just a piece of paper to you.

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<v Speaker 1>Oh, absolutely not. A paycheck makes people happy.

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<v Speaker 2>A paycheck gives them a way to support their family,

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<v Speaker 2>It provides freedom. We've blessed so many lives, but in turn,

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<v Speaker 2>what we've really received is the blessing ourselves.

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<v Speaker 3>Even though Terry has been an Express for the full

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<v Speaker 3>forty years that they've been in operation, she admits that

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<v Speaker 3>when she first took the job, she had no plan

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<v Speaker 3>to make this her life's work.

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<v Speaker 2>In fact, when I actually started Express, I was pregnant

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<v Speaker 2>and I didn't really have any goal of something I

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<v Speaker 2>wanted to do. I like numbers, I like the account

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<v Speaker 2>and I love people. So I had the opportunity to

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<v Speaker 2>start with this company doing bits and pieces, doing odd

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<v Speaker 2>jobs here and there. So I was really part time

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<v Speaker 2>and really had no idea where this company was going,

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<v Speaker 2>what it was going to be, but was willing to

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<v Speaker 2>follow the leaders and felt that they had a vision

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<v Speaker 2>and they knew what they were doing and I could

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<v Speaker 2>buy into what this company stands for and the mission.

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<v Speaker 3>And a lot's happened between now and then.

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<v Speaker 2>A lot has happened between my starting until where I

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<v Speaker 2>am today. The company's changed, people changed, our culture's changed,

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<v Speaker 2>the environment's changed, and through all that, life changes in

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<v Speaker 2>forty four decades, As was mentioned earlier, a lot changes.

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<v Speaker 3>So no, Terry didn't plan it all out. She just

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<v Speaker 3>showed up on day one excited to work. And then

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<v Speaker 3>she did that.

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<v Speaker 4>Again and again and again and again again and again

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<v Speaker 4>and again, again and again and again and again and

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<v Speaker 4>again again, again and again and again and.

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<v Speaker 3>Again and again. Well you get the idea. We'll be

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<v Speaker 3>back with Terry Weldon after the break.

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<v Speaker 5>A strong work ethic takes pride in a job well done.

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<v Speaker 5>This is the kind of person you need. Express employment

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<v Speaker 5>professionals can help because in good times or bad, we

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<v Speaker 5>understand how critical it is to manage your business for

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<v Speaker 5>today with the right workforce. We offer hiring solutions to

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<v Speaker 5>fit changing demands. Express knows jobs. Get to know Express.

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<v Speaker 5>Go to expresspros dot com to find a location near you.

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<v Speaker 3>We're back speaking with Express Employment Professionals. Very owned Terry Weldon,

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<v Speaker 3>whose work ethic and dedication leaves me feeling like a

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<v Speaker 3>lazy bum. What is your response to someone that says,

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<v Speaker 3>oh my gosh, you've been at the same job for

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<v Speaker 3>forty years. That must be so boring.

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<v Speaker 1>It never gets boring.

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<v Speaker 2>People are people, and people are changing constantly, And no,

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<v Speaker 2>it's never boring. It's a puzzle. It's a continuing, ongoing

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<v Speaker 2>puzzle that you get to try to put together.

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<v Speaker 3>But it goes beyond simply not being boring. For Terry,

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<v Speaker 3>there's a special power that comes with stability. There's a

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<v Speaker 3>peace of mind, a sense of security that allows her

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<v Speaker 3>to be a source of support for her family. She

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<v Speaker 3>is happy being the safe harbor, or better yet, the

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<v Speaker 3>solid rock for the more adventurous types to leap from.

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<v Speaker 1>A lot of my family.

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<v Speaker 2>They're true risk takers, and I'll push them every day

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<v Speaker 2>to do that. Don't look back, try something, take that.

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<v Speaker 2>What do you have to lose? But I enjoy exactly

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<v Speaker 2>where I'm at and giving somebody else that opportunity, I

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<v Speaker 2>guess makes me feel good.

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<v Speaker 3>And then of course there are the relationships that she's

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<v Speaker 3>built with her coworkers over the years.

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<v Speaker 1>So there's the relationships.

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<v Speaker 2>It's the arguing being part of a team, and you

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<v Speaker 2>know your team inside and out and they know you,

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<v Speaker 2>which helps us to forgive each other's flaws when you

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<v Speaker 2>know them so well and you know their background and

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<v Speaker 2>you know who they are, what they are, what they're

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<v Speaker 2>doing and why.

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<v Speaker 3>Yeah, what you're talking about sounds a lot more like

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<v Speaker 3>unconditional love, where you're not always happy with each other

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<v Speaker 3>on a moment by moment basis, but in the long

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<v Speaker 3>run you're there.

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<v Speaker 1>Absolutely.

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<v Speaker 2>It's we describe our department as family and brothers and sisters,

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<v Speaker 2>So brothers and sisters fight, but when somebody outside wants

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<v Speaker 2>to mess with you, you know you've got you know

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<v Speaker 2>somebody always has your back in taking care of you.

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<v Speaker 2>So in a sense, it is a work family, and

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<v Speaker 2>you spend more time at work than you do at home,

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<v Speaker 2>so you might as well have that relationship and have

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<v Speaker 2>that family feeling.

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<v Speaker 3>Did you ever feel like sticking with this job for

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<v Speaker 3>as long as you have that you missed other opportunities?

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<v Speaker 2>Every now and then, when you're sitting alone and you're

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<v Speaker 2>thinking about where you've been and what you've done your

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<v Speaker 2>entire life, there comes a time when you wonder, was

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<v Speaker 2>there something else out there?

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<v Speaker 1>Did I miss something?

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<v Speaker 2>Should I have tried something else? And it comes back

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<v Speaker 2>every time to me. Doing what you love and enjoying

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<v Speaker 2>it is not worth my time to second guess I've

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<v Speaker 2>done this. I'm happy, my family's happy. We're working with

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<v Speaker 2>an organization that provides people hope.

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<v Speaker 1>So there's times that you think about that and you

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<v Speaker 1>turn around and say, no, what else.

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<v Speaker 2>Could I have done that would have been this filling?

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<v Speaker 2>So no, I don't have regrets at all.

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<v Speaker 3>Have you dreamed of, fantasized, feared that day when they

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<v Speaker 3>bring a cake to your desk?

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<v Speaker 2>Yes, you always wonder what that day looks like. And

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<v Speaker 2>when they're going to say you've been here long enough,

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<v Speaker 2>you need to go find something else to do, do

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<v Speaker 2>I fear it. I don't believe I fear it. It's

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<v Speaker 2>a pattern of life. It's something that I'm ready to do.

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<v Speaker 2>Ready that's a poor choice of words. I'm okay with

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<v Speaker 2>being able to do that. And yes, someday they'll come

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<v Speaker 2>and say you're just too old here, Terry. But they'll

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<v Speaker 2>say it more politically correct. But yes, there'll be a

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<v Speaker 2>day that they'll come and hopefully I will have made

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<v Speaker 2>that decision first, or it'll be a conversation or a

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<v Speaker 2>collaboration of what that looks like.

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<v Speaker 3>Any idea what Terry's going to do after Express?

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<v Speaker 2>My granddaughter shows cattle and I only have one.

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<v Speaker 1>She's not going to be young forever.

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<v Speaker 2>So whatever she needs, whatever she wants, I want to

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<v Speaker 2>be there to support her. I want to help her

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<v Speaker 2>grow into a lovely young woman.

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<v Speaker 3>So you're going to be a co rancher.

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<v Speaker 1>I will be her helper, let's put.

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<v Speaker 5>It that way.

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<v Speaker 3>A lot of shoveling.

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<v Speaker 2>Oh, yes, there's a lot of shoveling when she lets

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<v Speaker 2>you do it. But yes, I'm surely she can.

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<v Speaker 1>Find a job for me.

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<v Speaker 3>Well, Terry, I know you're pretty happy over there at Express,

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<v Speaker 3>but if you ever want to switch it up, I

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<v Speaker 3>think you've got a bright future in podcasting.

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<v Speaker 1>I'm still nervous.

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<v Speaker 3>For on the job. I'm Averree Thompson