Speaker 1: It's another jubile phone frame day mornings on the twenties. Hello. Yes, Hello,
Speaker 1: it's Tarbor and I'm ready to paint. How are you?
Speaker 2: I'm fine? What is this about?
Speaker 1: My name is Tarvor, and I'm the customer service artist
Speaker 1: from Mobile that is going to help you with your
Speaker 1: problem today.
Speaker 2: You're my customer service artist, got it? Okay?
Speaker 1: Yes? See, customer service is an art form, and unfortunately
Speaker 1: it sounds like you've been on the phone with a
Speaker 1: lot of other of our customer service representatives who don't
Speaker 1: take it as serious as I do. So I'm ready
Speaker 1: to help you out because I know that there's been
Speaker 1: a lingering issue.
Speaker 2: Yeah, there's a lingering issue.
Speaker 1: Yes, I see lingering disarray in your cosmic balance.
Speaker 2: Yes, just this cell phone plan. And I just the
Speaker 2: last two people I talked to you said that they
Speaker 2: would get it resolved.
Speaker 1: I just want your frustration is vibrating me with an
Speaker 1: unsettling frequency?
Speaker 2: Okay?
Speaker 1: Seriously, is there like a manager or can we I
Speaker 1: feel I feel tension and discourse in your words? Is
Speaker 1: that correct?
Speaker 3: I feel like there's another why on my plan that
Speaker 3: I didn't ask for and I'm paying seventy dollars a
Speaker 3: month for and.
Speaker 2: Three people told me I was gonna have it resolved.
Speaker 2: I can't afford seventy dollars every month for something that's
Speaker 2: don't even supposed to be hot.
Speaker 1: There. Yes, I'm gonna be honest. I haven't listened to
Speaker 1: a word you said because I've been trying to gauge
Speaker 1: your energy and try to figure out exactly how I'm
Speaker 1: going to attack this masterpiece that we're going to be created.
Speaker 3: You're okay, you're a customers service representative, You're not a
Speaker 3: s artist.
Speaker 1: I am, well, okay, I'm gonna have to disagree with
Speaker 1: you there respectfully, because, like I said, I take this seriously,
Speaker 1: and I'm an artist at what I do. And I
Speaker 1: know that by the time we're off the phone, you'll
Speaker 1: be wowed and amazed at the masterpiece that I've created
Speaker 1: for you. So what's the problem again?
Speaker 3: The problem is that you haven't listened to a word
Speaker 3: I've said the whole time.
Speaker 2: But I've got this extra phone line.
Speaker 1: Lust, I could understand your problem, or if you painted
Speaker 1: it for me. Take the picture of your problem, please.
Speaker 3: The picture of my problem is there is an extra
Speaker 3: phone line on my plan that costs seventy dollars a month.
Speaker 2: Three people have told me that they will fix it,
Speaker 2: and nobody is and now you're painting with me.
Speaker 1: My technique can be a little avant garde for people,
Speaker 1: for sure, definitely. I know so. I'm sure you have
Speaker 1: not had a customer service experience like this before, but
Speaker 1: when you're done, it will be the most amazing customer
Speaker 1: service experience you've ever had. Now, please tell me what's
Speaker 1: your problem again?
Speaker 2: You technically right now are my problem. But there's an
Speaker 2: extra line on my account that costs seventy dollars that
Speaker 2: I didn't ask for. I didn't want it. I didn't
Speaker 2: ask for an artist. I just asked for that to
Speaker 2: be taken off my bill. I didn't want to be dealing.
Speaker 1: I've got it. I've got it. I've got it. We'll
Speaker 1: call this call cross lines.
Speaker 2: No it take the line off.
Speaker 1: I think there's a little too on the nose. Don't
Speaker 1: you take the line off? I think cross lines would
Speaker 1: work better because the lines aren't actually cross. You have
Speaker 1: an extra line on your account for some reason, the
Speaker 1: charging you seventy dollars, But the cross would be that
Speaker 1: you're upset about it. You get it, you cross cross
Speaker 1: lines I.
Speaker 2: Did not ask for this. I'm not just cross, I'm pitch.
Speaker 1: When they look back at this phone call in history
Speaker 1: and art classes and things like that, I think cross
Speaker 1: lines would be more powerful because people are like, where's
Speaker 1: he going with this? What is he going to do?
Speaker 1: And then they'll discovery here's.
Speaker 2: What you're going to do. Nobody's going to replay this
Speaker 2: phone call in any art class, and in fact, there
Speaker 2: was any class becaustomer services to show you how not
Speaker 2: to do your job.
Speaker 1: It takes a.
Speaker 2: Paint brush and you show it up here and get
Speaker 2: your manager on the line right now.
Speaker 1: Oh that would be a move. Nobody would see that coming.
Speaker 1: A paint brush right up there. I love it. You're
Speaker 1: a genius.
Speaker 2: I'll get up there for all.
Speaker 1: Hey Ellen, this is actually before the Jubil show doing
Speaker 1: a phone prank on you and your husband set you up.
Speaker 1: Well what oh my? He said that you've been having
Speaker 1: problems with your cell phone company and the customer service
Speaker 1: hasn't been good, so he wanted to mess with you.
Speaker 1: So I figured, why not put you on the phone
Speaker 1: the customer service artist.
Speaker 2: Today You're like, not from the phone company.
Speaker 1: No, yeah, no, your husband just wanted to mess.
Speaker 2: With you, Okay, all right, well I guess I got
Speaker 2: to make another phone roll. And you know my my
Speaker 2: husband's gonna take that paint brush and I'll shove it up.
Speaker 1: You wake up every morning with jubile phone pranks.