WEBVTT - Google and Amazon Make Peace 0:00:03.880 --> 0:00:08.119 Is the Samsung Galaxy fold of flop, Amazon and Google makeup, 0:00:08.480 --> 0:00:12.240 Verizon increases a key fee, and iPhone hacked for parents. 0:00:12.640 --> 0:00:16.639 BBM says bye bye and your questions. What's going on? 0:00:16.680 --> 0:00:19.400 I'm Rich dmiro. This is Rich on Tech, the podcast 0:00:19.440 --> 0:00:21.520 where I talk about the tech things I think you 0:00:21.520 --> 0:00:25.200 should know about, plus I answer your pressing tech questions. 0:00:25.480 --> 0:00:27.760 Welcome to the show. And joining me once again is 0:00:27.800 --> 0:00:30.800 producer Megan. Producer Megan, welcome, Welcome. 0:00:30.840 --> 0:00:31.440 How's it going? 0:00:31.760 --> 0:00:35.720 It's going well. I was up in Petaluma over the weekend. 0:00:36.080 --> 0:00:37.040 You were in Coachella. 0:00:37.240 --> 0:00:38.199 Uh huh, same thing. 0:00:38.479 --> 0:00:41.120 But we both lost our voices, So I guess that's 0:00:41.159 --> 0:00:43.200 what happens when you're on the radio for six hours 0:00:43.240 --> 0:00:45.400 on the weekend. I was filling in for Leo Laporte. 0:00:45.479 --> 0:00:48.159 You were presumably screaming for all the fans you saw. 0:00:48.280 --> 0:00:50.320 I was singing with all my might. 0:00:50.680 --> 0:00:52.360 Who was the best performer you saw? 0:00:53.400 --> 0:00:56.880 You know, Ariana Grande was pretty amazing, Like her voice 0:00:57.400 --> 0:00:58.600 gave me goosebumps. 0:00:58.680 --> 0:01:00.000 I was very improsuded. 0:01:00.280 --> 0:01:00.440 Well. 0:01:00.480 --> 0:01:04.360 I listened over the weekend on my YouTube music app 0:01:04.480 --> 0:01:07.039 because they had all the live Coachella streams. I thought 0:01:07.080 --> 0:01:09.560 was kind of cool. Yeah, but I did not hear her. Actually, 0:01:09.600 --> 0:01:11.320 the only band I knew that I listened to was 0:01:11.400 --> 0:01:14.120 nineteen seventy five I think. Okay, so I listened to 0:01:14.160 --> 0:01:16.320 them and the other ones I didn't know, but I 0:01:16.360 --> 0:01:17.360 just kind of kept it on. It was kind of 0:01:17.360 --> 0:01:18.880 fun to like this was all live and you know, 0:01:18.920 --> 0:01:21.600 it was kind of fun. But a lot of stuff 0:01:21.600 --> 0:01:24.840 happened this week in technology. Probably the biggest story at 0:01:24.840 --> 0:01:28.759 this point is the Samsung Galaxy Fold. So I got 0:01:28.760 --> 0:01:30.720 to go hands on with this device. This is the 0:01:30.840 --> 0:01:33.760 foldable smartphone from Samsung that's going to launch on April 0:01:33.840 --> 0:01:36.680 twenty six, or at least as of this recording, that 0:01:36.840 --> 0:01:39.120 is the plan. Now after you hear the story, that 0:01:39.240 --> 0:01:42.520 might change. So a little bit of background. Number one, 0:01:42.880 --> 0:01:45.960 this is probably the first phone in history with Samsung 0:01:46.680 --> 0:01:49.160 in the time that I've been a reporter that they 0:01:49.160 --> 0:01:51.440 did not give me a review unit, which is kind 0:01:51.480 --> 0:01:54.160 of odd. Usually they send me a review unit before, 0:01:54.320 --> 0:01:57.040 you know, at least before everyone else or you know, 0:01:57.120 --> 0:01:59.440 maybe the main the big media gets at first. Then 0:01:59.480 --> 0:02:02.640 I get a sex but before it launches. Right this time, 0:02:02.680 --> 0:02:04.600 they didn't do that. They said, hey, you're welcome to 0:02:04.640 --> 0:02:06.840 come to our store at the Americana at Brand and 0:02:06.920 --> 0:02:08.720 check out the device they gave me about, you know, 0:02:08.760 --> 0:02:10.520 two hours. There was no it was it was kind 0:02:10.560 --> 0:02:13.360 of open ended. But I went there and it was great. 0:02:13.360 --> 0:02:15.960 I was very impressed. But the first thing I noticed 0:02:16.000 --> 0:02:19.040 about this device is that the screen looked unreal, Like 0:02:19.080 --> 0:02:21.000 I literally said, oh, this is a fake screen, right, 0:02:21.040 --> 0:02:24.040 because it looked like the printed magazine page more than 0:02:24.160 --> 0:02:26.560 a smartphone screen. And that will come in handy after 0:02:26.560 --> 0:02:29.079 you hear the story. So now the story is that 0:02:29.200 --> 0:02:34.440 four tech reviewers have damaged their phones basically, so the 0:02:34.600 --> 0:02:38.520 screen has pretty much crapped out on their devices, and 0:02:38.600 --> 0:02:40.760 we're trying to figure out is this something they did 0:02:40.960 --> 0:02:43.600 or is this something that is a bigger problem with 0:02:43.639 --> 0:02:47.240 the device. Now, two of the reviewers, okay, two of 0:02:47.240 --> 0:02:51.560 the reviewers removed what they thought was a protective screen 0:02:51.800 --> 0:02:55.560 on a protective layer on the screen, but it turned 0:02:55.560 --> 0:02:57.720 out not to be a protective layer. It actually is 0:02:57.760 --> 0:03:00.200 the screen, and so they totally messed theirs up. So 0:03:00.240 --> 0:03:01.760 that you kind of have to discount a little bit 0:03:01.760 --> 0:03:03.520 because you're not supposed to peel off the screen of 0:03:03.560 --> 0:03:05.520 your phone, right, And that goes back to what I 0:03:05.600 --> 0:03:07.959 was just saying about the screen looked unreal. Well, I 0:03:07.960 --> 0:03:09.600 guess that's how they get it to fold. Is it's 0:03:09.680 --> 0:03:14.040 literally like some weird screen material that you're not used to. Now. 0:03:14.400 --> 0:03:18.560 One person said the Verge said that they propped up 0:03:18.600 --> 0:03:21.320 the phone with a little bit of molding clay during 0:03:21.320 --> 0:03:25.119 a photo shoot and their problems started after that. So 0:03:25.600 --> 0:03:28.200 they say, maybe some of that molding clay got stuck 0:03:28.240 --> 0:03:30.840 into the hinge on the phone and that caused the 0:03:30.880 --> 0:03:32.840 issue because they had some sort of bulls on their screen. 0:03:33.160 --> 0:03:36.440 We're not sure. But then CNBC said their phone straight 0:03:36.520 --> 0:03:40.600 up just conked out and it didn't work. So do 0:03:40.640 --> 0:03:43.880 we have another one of these Note seven fiascos on 0:03:43.880 --> 0:03:46.920 our hand? Do you remember when that whole thing happened, Megan, Yes. 0:03:46.800 --> 0:03:49.360 I do, and it kind of sounds like that right now. 0:03:49.400 --> 0:03:51.480 Well I know, but it's too early to know. I mean, 0:03:51.480 --> 0:03:53.240 that's the thing, Like, I want to give Samsung the 0:03:53.280 --> 0:03:56.080 benefit of the doubt. We folded this thing and unfolded 0:03:56.080 --> 0:03:59.960 it several times and it worked pretty well. But they 0:04:00.160 --> 0:04:03.440 say it's last. It's made for like many many opens 0:04:03.440 --> 0:04:05.280 and closes. I think it was like one hundred a 0:04:05.360 --> 0:04:06.680 day for five years, right. 0:04:07.160 --> 0:04:10.400 And the screen is beautiful, and I think now people 0:04:10.480 --> 0:04:14.080 will know like moving forward. Okay, I'm not gonna peel 0:04:14.120 --> 0:04:16.760 off the screen, you know, but this thing. 0:04:16.640 --> 0:04:18.480 Is also two thousand dollars. If I bought a two 0:04:18.480 --> 0:04:20.680 thousand dollars device and it conked out in the first 0:04:20.880 --> 0:04:23.359 week of use or two days in some of these cases, 0:04:23.839 --> 0:04:25.720 that's a problem. Now, the other side of all this 0:04:25.880 --> 0:04:29.560 is that Samsung, of course extensively tested this device. So 0:04:29.960 --> 0:04:32.360 we saw the video where they put the thing through 0:04:32.400 --> 0:04:34.440 the ringer, where they opened and closed it like a 0:04:34.480 --> 0:04:38.760 bazillion times. So did these four journalists just stumble upon 0:04:38.800 --> 0:04:42.160 something Samsung didn't find in that whole time or is 0:04:42.200 --> 0:04:44.359 this isolated? We're gonna have to watch this one. But 0:04:44.600 --> 0:04:47.159 kind of my overall thoughts on this doesn't really change. 0:04:47.200 --> 0:04:50.520 The reality is this is a first generation device. It's 0:04:50.520 --> 0:04:53.479 probably something you want to wait on. Anyway, people who 0:04:53.480 --> 0:04:56.800 buy this thing have an abundance of cash. I think 0:04:57.040 --> 0:04:58.560 they want to be on the cutting edge, they want 0:04:58.600 --> 0:05:00.200 to be able to show off to their friends, so 0:05:00.200 --> 0:05:01.960 they're probably still going to buy it. But for the 0:05:01.960 --> 0:05:05.520 average person, probably something you want to wait on. And 0:05:05.680 --> 0:05:08.000 I will tell you my impression of the device is. 0:05:08.080 --> 0:05:11.000 I came away very impressed. Now, I don't think it's 0:05:11.160 --> 0:05:13.760 the use case scenario that I need right now, but 0:05:13.839 --> 0:05:16.360 I love the idea. In the future, if they can 0:05:16.400 --> 0:05:19.560 get iPhone form factor that flips open like this to 0:05:19.640 --> 0:05:22.719 a big screen inside, that's amazing. That would be really cool, 0:05:22.880 --> 0:05:25.560 and that's what I'm hoping for. Yeah, all right, Megan, 0:05:25.720 --> 0:05:28.960 You've got some questions for me or what yes, I do? 0:05:29.120 --> 0:05:32.880 Okay, So my first question is from Anthony Laura. He says, 0:05:32.920 --> 0:05:35.840 good morning, rich I just got a new work phone. 0:05:35.920 --> 0:05:39.040 I'm going from Sprint to T Mobile, but that's not 0:05:39.120 --> 0:05:42.720 the issue. I have a Sprint corporate account for my Pandora, 0:05:42.880 --> 0:05:46.279 so I don't have to worry about commercials. In your opinion, 0:05:46.760 --> 0:05:51.160 music app wise, what's the best music app to use Pandora? 0:05:51.360 --> 0:05:53.880 Google Music, Spotify Help. 0:05:54.680 --> 0:05:56.840 Okay, A lot of exclamation points at the end of that. 0:05:56.880 --> 0:05:59.600 Okay, So good question. And this is something that I've 0:05:59.640 --> 0:06:01.520 got a lot of experiencing because I've tried all the 0:06:01.560 --> 0:06:03.280 music apps. If you look at my sonos at home, 0:06:03.320 --> 0:06:05.640 it's actually kind of ridiculous because right now I'm a 0:06:05.680 --> 0:06:10.760 subscriber of I'll tell you all the ones YouTube music Pandora. 0:06:10.760 --> 0:06:14.120 I have an account. I'm not a subscriber Apple Music, 0:06:14.800 --> 0:06:21.200 Spotify and which also I mean YouTube Music also includes 0:06:21.240 --> 0:06:24.600 Google Music. So those are the ones I have. Also, iHeartRadio, 0:06:24.640 --> 0:06:26.920 I have which you don't have to. I don't subscribe 0:06:26.920 --> 0:06:29.080 to it, but I have it. But here's here's my 0:06:29.160 --> 0:06:30.920 thought on all these programs. So number one, I mean, 0:06:30.960 --> 0:06:35.479 Spotify is the biggest, right, everybody knows Spotify and it's 0:06:35.880 --> 0:06:38.640 is it the best? I mean, I think it's big. 0:06:39.000 --> 0:06:41.159 I don't know if it's the best. It's it's really 0:06:41.200 --> 0:06:44.880 good at you know, playlist, there's a playlist for everything. 0:06:45.400 --> 0:06:48.120 I find that there are a lot of playlists and 0:06:48.320 --> 0:06:51.359 sometimes they're good, sometimes they're not very good. I also 0:06:51.400 --> 0:06:53.520 find that everyone uses it, so it's just kind of 0:06:53.560 --> 0:06:55.600 like it's become like water. It's like, oh yeah, Spotify 0:06:55.720 --> 0:06:57.800 is like the music app, right, So I think it's 0:06:57.839 --> 0:07:00.320 good and personally what I like to do, I always 0:07:00.400 --> 0:07:02.920 like the number two because it's kind of like they 0:07:02.960 --> 0:07:05.520 try harder, you know what I mean, Like Spotify knows 0:07:05.520 --> 0:07:08.359 what it is. Obviously they're great, but I kind of 0:07:08.400 --> 0:07:10.360 like things that always try a little bit harder. And 0:07:10.400 --> 0:07:13.200 so for me, I've really liked Google play Music in 0:07:13.240 --> 0:07:15.520 the past. I know, totally weird because who uses that. 0:07:16.000 --> 0:07:20.160 But Google play Music I like because it actually kind 0:07:20.200 --> 0:07:22.800 of knows more about music because of YouTube like it 0:07:22.800 --> 0:07:26.600 takes all that data into action for what it creates. 0:07:26.640 --> 0:07:29.240 And I love oneplay is so two things. Google play 0:07:29.320 --> 0:07:32.280 Music used to own this thing called songs, which they 0:07:32.280 --> 0:07:34.880 have one of my favorite playlists, which is called Blogged fifty, 0:07:35.160 --> 0:07:37.000 and that has taken over to Google Play. But Google 0:07:37.040 --> 0:07:39.840 play is going away, So really we have to be 0:07:39.880 --> 0:07:42.440 talking about YouTube music, and I will tell you right now, 0:07:42.480 --> 0:07:45.760 YouTube music, out of all the services, is my absolute favorite. 0:07:46.000 --> 0:07:49.480 So I would say check out YouTube Music, Anthony, because 0:07:49.520 --> 0:07:51.680 I think that they're doing a really nice job. The 0:07:51.720 --> 0:07:53.320 search is great. You can type in a couple of 0:07:53.400 --> 0:07:55.400 lyrics to a song and it will come up with 0:07:55.440 --> 0:07:58.960 the song. They have live versions of songs, which I 0:07:59.000 --> 0:08:01.200 really like. So if you really like a song that's 0:08:01.240 --> 0:08:03.480 on the radio, next thing, you know, if you start 0:08:03.520 --> 0:08:05.960 listening to that on YouTube music, it will kind of 0:08:06.040 --> 0:08:08.680 unearth some of these live performance of that song, like 0:08:08.720 --> 0:08:11.040 if the person played on like the Today Show or 0:08:11.120 --> 0:08:14.160 like Jimmy Fallon or whatever, you'll start seeing that on 0:08:14.200 --> 0:08:16.400 your homepage, which I find really cool because it's fun 0:08:16.400 --> 0:08:21.040 to see that Pandora. Pandora is great for like, I 0:08:21.040 --> 0:08:22.960 feel like Pandora is like the first music thing that 0:08:23.000 --> 0:08:25.000 everyone starts with, right because it's free and it's simple 0:08:25.040 --> 0:08:27.240 and it's easy. And then after a while you kind 0:08:27.280 --> 0:08:29.480 of get bored because they play the same songs over 0:08:29.680 --> 0:08:32.319 and over and over and over. But there is one 0:08:32.320 --> 0:08:34.360 feature I like on that, and that's the Shuffle All 0:08:34.400 --> 0:08:36.960 your playlist feature. So if you pick like five playlists 0:08:37.000 --> 0:08:39.480 and then you do the shuffle the Master Shuffle, it 0:08:39.520 --> 0:08:41.640 will pick songs from all those different playlists, which I 0:08:41.640 --> 0:08:44.120 do like. And Apple Music is really good if you 0:08:44.120 --> 0:08:46.440 get it for free with Verizon, which you don't have Verizon, 0:08:46.440 --> 0:08:49.760 You've got Sprint, you know, then get that, but you 0:08:49.760 --> 0:08:51.600 don't have that free, so I wouldn't I wouldn't really 0:08:51.640 --> 0:08:53.720 look into that one. But anyway, if you're getting Pandora 0:08:53.800 --> 0:08:55.559 for free, I mean, I don't know, it's kind of 0:08:55.559 --> 0:08:57.840 a nice work perk. But I would check out YouTube Music. 0:08:57.920 --> 0:08:58.720 I kind of like that one. 0:08:58.800 --> 0:08:59.959 Yeah, I want to try that now. 0:09:00.559 --> 0:09:01.000 It's great. 0:09:01.000 --> 0:09:03.360 It's really good. 0:09:03.440 --> 0:09:05.840 I find that they are very very good, and they 0:09:06.000 --> 0:09:08.480 just got car play support, So if you have car 0:09:08.520 --> 0:09:11.960 Play Apple CarPlay in the car, it's really cool. I 0:09:12.000 --> 0:09:14.320 also see this is the thing. There's little things I 0:09:14.440 --> 0:09:16.680 like about all the different services. And there's like a 0:09:16.720 --> 0:09:20.560 station I really like on iHeart, which the name is 0:09:21.040 --> 0:09:23.400 it's called a colectic rock, which I really like because 0:09:23.400 --> 0:09:25.480 it's like songs from anywhere. You know what I mean, 0:09:25.600 --> 0:09:27.959 don't it's not one genre. So I like that about 0:09:27.960 --> 0:09:29.520 iHeart and I haven't been able to find a station 0:09:29.600 --> 0:09:31.840 like that anywhere else. And on YouTube Music, I like 0:09:31.880 --> 0:09:34.840 the pop in country mix. It's like a mix of 0:09:34.840 --> 0:09:37.480 pop songs and country songs, which is kind of cool too. 0:09:37.600 --> 0:09:41.240 So all right, Anthony, thanks for emailing in the question. Now, 0:09:41.320 --> 0:09:45.880 this is one of those days where finally two tech 0:09:45.920 --> 0:09:50.040 companies make peace and it actually benefits the consumer. So 0:09:50.200 --> 0:09:53.400 Amazon and Google have announced, you know what, We're putting 0:09:53.520 --> 0:09:56.280 all of our sides behind us, and we are finally 0:09:56.400 --> 0:09:59.880 going to have our apps on each other's platforms. Now 0:10:00.040 --> 0:10:02.360 what does that mean? So it means that the official 0:10:02.400 --> 0:10:07.600 YouTube app will be launching on Amazon Fire TV devices rejoice, 0:10:08.200 --> 0:10:11.600 And the Prime Video app from Amazon will finally get 0:10:11.720 --> 0:10:15.040 chrome cast support, or maybe it had chrome Cast support before, 0:10:15.080 --> 0:10:16.680 but then they pulled it because of this whole little 0:10:16.720 --> 0:10:19.400 war they had. But this is a big thing. Now. 0:10:19.400 --> 0:10:22.079 You might be saying to me, hey, rich, look, I 0:10:22.120 --> 0:10:25.400 already have YouTube on my fireTV. Yes, but it's not 0:10:25.480 --> 0:10:27.839 an app. That YouTube that you see on your screen 0:10:27.960 --> 0:10:33.000 is actually just a link to a YouTube TV optimized website. 0:10:33.160 --> 0:10:36.520 So this will actually be a real YouTube app which 0:10:36.559 --> 0:10:39.080 will give you your full library of content, the ability 0:10:39.080 --> 0:10:41.880 to play videos in four k HDR at sixty frames 0:10:41.880 --> 0:10:45.520 per second, which I know video folks love. I don't 0:10:45.559 --> 0:10:47.720 even know what that means, but I'm sure it's great, 0:10:48.679 --> 0:10:50.880 and you'll get the Chrome cast stuff as well. So 0:10:51.640 --> 0:10:54.400 the problem with this announcement is this really annoys me. 0:10:54.679 --> 0:10:57.079 It's not coming today, Like when you make an announcement 0:10:57.120 --> 0:11:00.200 like this, shouldn't it be today? Come on? I agree, 0:11:00.400 --> 0:11:03.320 So it's coming, and they give us a date. It's 0:11:03.960 --> 0:11:07.720 in the coming months. Come on, okay, so like in 0:11:07.840 --> 0:11:11.360 four months exactly. The only worst thing than coming months 0:11:11.480 --> 0:11:13.840 is by the end of the year. Let's just give 0:11:13.880 --> 0:11:16.000 a whole long runway for this thing. No, we want 0:11:16.040 --> 0:11:18.360 this today. When you announce something, I want it that day. 0:11:18.360 --> 0:11:19.760 I want to be able to download it right now. 0:11:20.200 --> 0:11:24.520 That's not happening. But YouTube TV and YouTube Kids will 0:11:24.559 --> 0:11:26.959 also come to fire TV later this year. All right, 0:11:26.960 --> 0:11:27.600 Producer Megan. 0:11:27.640 --> 0:11:36.679 Next question, Okay, next question is regarding Wi Fi connection issues. Okay, 0:11:37.080 --> 0:11:39.360 my wife and I both have an iPhone eight just 0:11:39.480 --> 0:11:43.200 purchase December, and lately here we're connected to our WiFi 0:11:43.200 --> 0:11:45.079 at home, we cannot get any connection. 0:11:45.640 --> 0:11:47.800 We both use the app you showed. 0:11:47.559 --> 0:11:51.520 On one of your segments, Meteor, and it shows poor connection. 0:11:51.920 --> 0:11:55.360 We also have Alexa, Alexa Dot and a laptop all 0:11:55.400 --> 0:11:56.679 have a good Wi Fi connection. 0:11:57.120 --> 0:12:00.400 We're baffled. Any suggestions, Thank you? 0:12:00.880 --> 0:12:01.760 Did they leave their name? 0:12:03.240 --> 0:12:04.640 Gerald Landenberg? 0:12:05.440 --> 0:12:12.280 Jerald, Jerald, Gerald L Gerald? Okay, wi Fi issues? So 0:12:13.040 --> 0:12:15.720 I don't know what changed because it sounds like everything 0:12:15.800 --> 0:12:17.560 was working just fine and then all of a sudden 0:12:17.600 --> 0:12:20.720 it broke. So my feeling has something to do with 0:12:20.760 --> 0:12:23.280 your iPhone. But it's kind of odd because both you 0:12:23.559 --> 0:12:25.560 and your wife are having a problem with your iPhones. 0:12:25.600 --> 0:12:25.760 Right. 0:12:25.800 --> 0:12:26.440 Is that what they said? 0:12:26.559 --> 0:12:27.600 Yeah, that's what they said. 0:12:27.679 --> 0:12:30.000 That's kind of a head scratcher because I can understand 0:12:30.040 --> 0:12:31.959 one of you having a problem. But here's what I think. 0:12:32.000 --> 0:12:34.600 I think something changed with your network just a little 0:12:34.640 --> 0:12:37.160 bit and it sounds like both your iPhones reacted in 0:12:37.200 --> 0:12:39.280 a way that's not good, or maybe you've got some 0:12:39.320 --> 0:12:41.640 sort of software update on your iPhone that's kind of 0:12:41.679 --> 0:12:44.400 not working with your network in the current setup. So 0:12:44.520 --> 0:12:48.600 what I think you should do is do a network reset. 0:12:48.840 --> 0:12:51.880 So if you go into your settings on your iPhone, 0:12:51.880 --> 0:12:54.360 you can reset your all kinds of settings. But the 0:12:54.360 --> 0:12:55.920 one that most people don't know about is called the 0:12:55.960 --> 0:12:58.800 network settings reset. So I'll tell you how you get there. 0:12:58.960 --> 0:13:02.640 You go into Settings, okay, and then you go into 0:13:03.320 --> 0:13:06.840 General and you scroll all the way down to where 0:13:06.840 --> 0:13:08.760 it says reset. And this is a scary thing because 0:13:08.760 --> 0:13:11.199 people are like, reset, I don't want to go near there. Right. Well, 0:13:11.240 --> 0:13:13.959 once you get in there, you have about one, two, three, four, five, 0:13:14.240 --> 0:13:17.320 six different options for resets. We of course all know 0:13:17.480 --> 0:13:19.840 the reset all content and settings. That's the one that 0:13:19.840 --> 0:13:22.160 you do before you sell your iPhone and eRASS everything 0:13:22.160 --> 0:13:24.320 off of it. But the one most people don't know 0:13:24.320 --> 0:13:27.880 about is called reset Network Settings. And when you tap that, 0:13:27.960 --> 0:13:30.160 you'll have to enter in your passcode. But once you 0:13:30.200 --> 0:13:33.800 do that, it will reset your Bluetooth, your Wi Fi, 0:13:34.120 --> 0:13:37.600 and your cellular back to factory settings, which means everything's 0:13:37.640 --> 0:13:40.120 going to be cleared out, all your paired cars, all 0:13:40.160 --> 0:13:43.240 your paired devices, all your Wi Fi networks that you've 0:13:43.280 --> 0:13:45.920 logged into. It's kind of a fresh start, so you 0:13:45.960 --> 0:13:48.800 will have to relog into all those different Bluetooth devices 0:13:48.880 --> 0:13:51.120 and Wi Fi networks from your phone. But it's kind 0:13:51.160 --> 0:13:53.080 of a fresh start and it's kind of nice. So 0:13:53.280 --> 0:13:56.040 I say, do that, and hopefully once you log into 0:13:56.040 --> 0:13:58.480 your WiFi, it shouldn't be bad because it sounds like 0:13:58.520 --> 0:14:00.120 your WiFi is working for everything. 0:13:59.800 --> 0:14:01.760 Else, right, right, That's what it sounds like. 0:14:02.040 --> 0:14:06.520 So I think the network resetting should start. Good question, Megan, Okay, 0:14:06.520 --> 0:14:07.920 I'll let you prepare for the next one. When I 0:14:07.960 --> 0:14:11.640 talk about some iPhone rumors. And I don't really love 0:14:11.679 --> 0:14:14.360 to get into the iPhone rumors because there's literally a 0:14:14.360 --> 0:14:17.520 new one every day. But when Ming Chi Quo talks, 0:14:17.880 --> 0:14:22.120 everyone listens. This is the noted Apple analyst, and he 0:14:22.240 --> 0:14:25.400 is saying now that Apple plans to upgrade the front 0:14:25.400 --> 0:14:28.320 camera and the twenty nineteen iPhones from seven megapixels to 0:14:28.360 --> 0:14:34.760 twelve megapixels. Holley lujah, Megan, come on, that's exciting. 0:14:34.480 --> 0:14:37.160 Right, No, that's big, I mean exciting. 0:14:37.400 --> 0:14:39.920 This is something every time I've gone to an iPhone event, 0:14:39.960 --> 0:14:42.440 I always sit there and say, did they upgrade the 0:14:42.520 --> 0:14:44.440 selfie camera? And I think the last time they did 0:14:44.480 --> 0:14:48.160 it was like several generations ago. So no matter what 0:14:48.360 --> 0:14:51.080 the iPhone, the selfie camera on the iPhone has taken 0:14:51.080 --> 0:14:52.840 on a life of its own, like people really rely 0:14:52.920 --> 0:14:55.120 on it, and it's still pretty bad when you're not 0:14:55.200 --> 0:14:58.760 in like super nice bright light. So I'm excited for this. 0:14:58.840 --> 0:15:01.240 That's all basically have to make. The only thing is 0:15:01.240 --> 0:15:04.200 it's going to get from a four element lens to 0:15:04.240 --> 0:15:07.400 a five element lens component. So whatever that means, it 0:15:07.440 --> 0:15:11.440 probably sounds better, right, more megapixels, better components. The only 0:15:11.520 --> 0:15:15.040 little teeny tiny thing I hope they do is add 0:15:15.120 --> 0:15:18.560 a wider screen, like a wider field of view to 0:15:18.600 --> 0:15:21.480 the selfie because the selfies are great if you're taking 0:15:21.520 --> 0:15:23.600 just one selfie of yourself, but if you want to 0:15:23.600 --> 0:15:26.920 do like a groupie, you know, group selfie. Yeah you 0:15:26.960 --> 0:15:29.400 never heard that, No, I just made it up. So 0:15:29.440 --> 0:15:33.000 if you want to take a group group selfie, they 0:15:33.040 --> 0:15:34.960 need a little bit wider angle. We'll see if they 0:15:35.000 --> 0:15:38.880 do that. I'm not sure, but that's another thing. Verizon meanwhile, 0:15:39.160 --> 0:15:43.320 is they're kind of increasing fees not very nice for Verizon. 0:15:43.760 --> 0:15:47.040 So this is my I hate this fee to begin with, 0:15:47.080 --> 0:15:49.800 and I can't believe it's going up. So the fee 0:15:49.800 --> 0:15:53.280 that I hate is called the upgrade or activation fee, 0:15:53.520 --> 0:15:55.480 and this is when you go into the store, you 0:15:55.600 --> 0:15:58.520 plunk down eight hundred bucks for a brand new phone, 0:15:58.600 --> 0:16:00.480 and then they slap you in the face saying, oh, 0:16:00.520 --> 0:16:03.120 by the way, it's thirty five dollars just to put 0:16:03.120 --> 0:16:04.760 that phone on your account. And you're like, wait, what, 0:16:05.320 --> 0:16:07.320 I just spent all this money on this new phone, 0:16:07.360 --> 0:16:09.320 and you're charging me an extra thirty five bucks for 0:16:09.400 --> 0:16:12.040 what for your person to type the number into the computer. 0:16:12.920 --> 0:16:16.800 So that is now going up to forty dollars for 0:16:16.880 --> 0:16:20.320 the upgrade according to cnet. Now they say that I 0:16:20.320 --> 0:16:22.200 don't know how much it was before. I remember being 0:16:22.200 --> 0:16:25.560 thirty five bucks before, but I can't really remember the 0:16:25.640 --> 0:16:28.960 last time. So actually, I will tell you this. The 0:16:29.040 --> 0:16:31.480 last time I activated two of my phones on Verizon, 0:16:31.880 --> 0:16:35.360 the guy said he's like, if you call in, they 0:16:35.400 --> 0:16:37.760 will credit you that activation fee. And I was like 0:16:37.960 --> 0:16:41.120 really now. It took me a while, and I did 0:16:41.120 --> 0:16:42.880 this for my phone and my wife's phone, So I 0:16:42.920 --> 0:16:45.240 called up for I think it was my wife's phone first, 0:16:45.560 --> 0:16:48.000 and I said, hey, guy in the store mentioned that 0:16:48.040 --> 0:16:51.280 you can credit me this activation fee, and she's like, yeah, 0:16:51.320 --> 0:16:53.760 we can do that. I was like really, And then 0:16:53.880 --> 0:16:56.040 I said, what about my phone that I activated a 0:16:56.080 --> 0:16:58.240 couple months ago. She goes, let me look, yeah, we 0:16:58.280 --> 0:17:01.080 can do that. So I saved seventy just with one 0:17:01.120 --> 0:17:06.240 phone call to Verizon. So app thank you. Yeah, yeah, 0:17:06.520 --> 0:17:09.960 so that was huge. But they are raising that fee, 0:17:10.000 --> 0:17:11.800 so I don't know. You can try the whole call 0:17:11.880 --> 0:17:13.600 in and see if they'll credit you. You know, I've been 0:17:13.600 --> 0:17:16.040 a nice customer. I pay my bill on time, all 0:17:16.040 --> 0:17:20.639 that good stuff. But if you do activate through the app, 0:17:20.720 --> 0:17:23.560 they're reducing the fee by ten dollars, so now it's 0:17:23.600 --> 0:17:25.720 only twenty dollars if you do it through the app 0:17:25.840 --> 0:17:29.240 or through online, which I actually applaud Verizon four because 0:17:29.400 --> 0:17:31.639 if you're doing it online, it does physically cost them 0:17:31.760 --> 0:17:34.359 less money because they're not processing as much with a 0:17:34.440 --> 0:17:37.399 human being. So I'm glad I can understand them. You know, 0:17:37.440 --> 0:17:39.560 I don't understand them raising the price at all, but 0:17:39.880 --> 0:17:43.320 I'm happy that they are acknowledging the fact that online 0:17:43.720 --> 0:17:45.640 users should get a little bit of a reward by 0:17:45.680 --> 0:17:49.600 doing it themselves, all right, Megan, producer, Megan, next question. 0:17:49.440 --> 0:17:53.080 Okay, this next question is from Susie Olsen. Hi, Rich, 0:17:53.200 --> 0:17:56.600 I take a lot of photos with my iPhone seven plus. However, 0:17:56.680 --> 0:17:59.000 when you were filling in for the tech guy, I 0:17:59.040 --> 0:18:01.479 think you told someone that there was a better camera 0:18:01.560 --> 0:18:04.840 and a different iPhone. Thank you for your help, God 0:18:04.920 --> 0:18:05.359 bless you. 0:18:05.720 --> 0:18:09.800 Oh wow, thank you. Let's see I missed. I missed 0:18:09.800 --> 0:18:15.199 the name here. What was it, Suzie? Okay, Susie, Susie Olsen? Okay, Susie, 0:18:15.320 --> 0:18:18.800 so you have an iPhone seven plus? What she said? 0:18:18.920 --> 0:18:19.160 Yes? 0:18:19.640 --> 0:18:23.080 So, uh okay. Here's the thing. I talk about cameras 0:18:23.119 --> 0:18:25.560 on phones a lot, and I think what it really 0:18:25.560 --> 0:18:28.040 comes down to is is this phone performing the way 0:18:28.040 --> 0:18:30.239 that you want it to. So if you're happy with 0:18:30.280 --> 0:18:32.200 your pictures and you think they're good and fine, and 0:18:32.280 --> 0:18:34.600 don't worry about what Rich says on the radio When 0:18:34.640 --> 0:18:36.440 people ask me what the best camera is, of course 0:18:36.440 --> 0:18:38.840 there's always a best camera, and I would say that's 0:18:38.880 --> 0:18:41.360 probably the Pixel three right now, right, But I will 0:18:41.359 --> 0:18:43.879 tell you that I think the iPhone ten are and 0:18:43.920 --> 0:18:48.000 the ten s and the ten tennis Max rather have 0:18:48.200 --> 0:18:50.560 really great cameras, and they've improved by the way over 0:18:50.640 --> 0:18:54.560 the ten So is there a better camera? There's always, Susie. 0:18:54.560 --> 0:18:56.800 It's like life. There's always gonna be something better out there, right, 0:18:57.000 --> 0:18:59.240 But you know, is what you have working for you? 0:18:59.600 --> 0:19:02.280