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Speaker 1: So the overall winner of Worston Show this year was

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Speaker 1: the Samsun Bespoke AI refrigerator.

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Speaker 2: Liz Chamberlain is director of Sustainability and I fix It,

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Speaker 2: which is an organization that publishes free online repair guides

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Speaker 2: for consumer electronics. I'm sorry, I'm sorry, just I don't

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Speaker 2: think I had heard anybody say the word bespoke AI

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Speaker 2: refrigerator before. There's something about reading it and then hearing

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Speaker 2: it is somehow hits different.

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Speaker 1: I know what you mean. It's a lot of words

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Speaker 1: together that don't feel like they should go together.

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Speaker 2: Liz also runs something called Worst in Show, which is

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Speaker 2: a very particular kind of award show.

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Speaker 1: The Worst In Show is a set of anti awards

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Speaker 1: that we give it the Consumer Electronics Show ces and

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Speaker 1: we point out the least secure, the least private, the

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Speaker 1: least repairable, the most fined products that we see on

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Speaker 1: the show floor. There are awards that nobody should want

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Speaker 1: to get.

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Speaker 2: So, you know how, you can look at the oscars

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Speaker 2: for any year and you can kind of see trends.

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Speaker 2: For example, you could look back at nineteen seventy eight

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Speaker 2: and see, oh, okay, this is what society was into

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Speaker 2: back then. Well, I think you can also do that

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Speaker 2: with tech awards, especially with the Worst in Show, but

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Speaker 2: there's also a bigger picture.

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Speaker 1: The goal is to shame the big tech companies for

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Speaker 1: the thing is that everybody is annoyed by but too

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Speaker 1: many people are just talking about how cool and new

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Speaker 1: all this stuff is and not shaming them for stuff

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Speaker 1: that really does bake the world worse.

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Speaker 2: So today we're going to do a recap of the

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Speaker 2: winners of the Worst In Show twenty twenty six with

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Speaker 2: Liz Chamberlain from Kaleidoscope and iHeart Podcasts.

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Speaker 3: This is kill Switch. I'm Dexter Thomas.

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Speaker 1: I'm sorry, I'm goodbye.

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Speaker 2: The Worst in Show Awards started in twenty twenty one

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Speaker 2: and they're organized by repair dot org, which is a

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Speaker 2: nonprofit that advocates for the right to repair, which means

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Speaker 2: that they fight for independent repair shops and consumers like

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Speaker 2: me and you to be able to repair our own stuff.

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Speaker 2: So each category in the award is judged and presented

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Speaker 2: by an organization that works in that field, and the

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Speaker 2: products are judged based on five criteria. First, how bad

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Speaker 2: is this product?

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Speaker 3: Second?

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Speaker 2: Are the problems with this gadget innovatively bad?

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Speaker 1: Third?

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Speaker 2: What is the global impact if this technology was to

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Speaker 2: be widely adopted. Fourth, how much worse is this than

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Speaker 2: previous iterations of similar technology? And five how much do

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Speaker 2: the negatives outweigh the positives? And this year we saw

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Speaker 2: winners in eight different categories. So let's get into it.

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Speaker 2: So I want to go through this year's winners of

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Speaker 2: the worst than show a cees in the privacy category

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Speaker 2: who you got.

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Speaker 1: So the privacy category is awarded by the Electronic Frontier Foundation,

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Speaker 1: which is a group of lawyers that fights for electronic

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Speaker 1: rights and they're really focused on stuff that makes it

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Speaker 1: easier for governments or companies or people. You don't want

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Speaker 1: to survey you so look in your home and find

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Speaker 1: out who you are and what you're doing and where

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Speaker 1: you're going, and what you're writing about and what you're

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Speaker 1: voting and you know all of these things. And they

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Speaker 1: gave the award this year to the expanded features of

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Speaker 1: Ring AI. So Ring is the video doorbell video camera

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Speaker 1: system run by Amazon. Been a huge player in the

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Speaker 1: video door bell security market for a long time, but

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Speaker 1: what they announced this year was this huge overarching AI

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Speaker 1: system that connects all of their video cameras and security

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Speaker 1: cameras and so on, and so they were advertising dog

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Speaker 1: search party. For instance, this is milow heets our family.

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Speaker 1: But every year ten million go missing, and the way

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Speaker 1: we look for them hasn't changed in years until now.

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Speaker 2: One post of a dog's photo in the Ring app

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Speaker 2: starts outdoor cameras looking for a match. Search Party from

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Speaker 2: Ring uses AI to help families find lost dogs.

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Speaker 1: Your camera already recognizes your dog's face, and now if

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Speaker 1: your dog runs away, you can alert all of your

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Speaker 1: neighbors ring doorbells to look for your dog. Cool. Okay, yeah,

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Speaker 1: but that also tells me that my neighbor's cameras know

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Speaker 1: who I am and can recognize me and see me

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Speaker 1: leave in the house, see where I'm going and what

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Speaker 1: I'm doing. If they showed off, you can search in

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Speaker 1: your video history for green hat and pull up all

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Speaker 1: the videos of somebody with a green hat. It suggests

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Speaker 1: that they've got some really, really intense capacity to understand

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Speaker 1: what's happening in the video and connect videos across cameras.

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Speaker 1: They've got cameras deployed in parking lots across the country.

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Speaker 1: It's scary for a world in which we know our

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Speaker 1: governments are you know, asking major tech companies for that

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Speaker 1: data and using that data to surveil us.

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Speaker 2: So I'm going to play the I don't know whose

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Speaker 2: advocate I am here, but I'm going to give you

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Speaker 2: a common response that I hear often when I talk

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Speaker 2: about privacy. Right, Okay, Amazon's got this new ring AI thing.

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Speaker 2: I'm not a bad person. I'm not a criminal. I

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Speaker 2: don't have anything to hide. If it knows that I'm

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Speaker 2: out working in the garden every day at twelve oh

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Speaker 2: five pm, what's the harm.

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Speaker 1: Yeah, I mean, as long as you're only doing things

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Speaker 1: that your government agrees with, then sure it's not a

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Speaker 1: problem for now. Even for people that are not afraid

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Speaker 1: of the government knowing that they're outside in the garden

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Speaker 1: at twelve oh five pm, they might not want to

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Speaker 1: be surveilled. In grocery stores, for instance, watch the whole

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Speaker 1: time they're walking around and looking at products. People are

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Speaker 1: very aware of how algorithms target you based on how

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Speaker 1: long you linger on a video or what you're doing

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Speaker 1: as you're scrolling through Instagram or whatever. Same kinds of

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Speaker 1: things are happening in AI camera systems in stores, AI

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Speaker 1: camera systems out side of stores. That data can be

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Speaker 1: used not just for government surveillance purposes, but also for

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Speaker 1: pretty invasive advertising practices that are becoming really really common.

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Speaker 2: In the past, what sorts of things have won in

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Speaker 2: the privacy category.

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Speaker 1: So last year the winner of the privacy category was

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Speaker 1: WEE Things your analysis device, that is urine analysis. It

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Speaker 1: was a little puck that sat in your toilet that

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Speaker 1: would do some basic monitoring of things and send data

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Speaker 1: to your phone about what's in your p Again, one

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Speaker 1: of these things were like, I can certainly see some

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Speaker 1: cool potential uses of it.

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Speaker 2: Please tell me these cool potential uses of it, because

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Speaker 2: I'm not aware of these.

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Speaker 1: You can measure blood sugars if you're diabetic, Okay, you know,

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Speaker 1: I can tell you if you're dehydrated. I guess if

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Speaker 1: you're not attentant your pea color enough. But Cindy Cone,

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Speaker 1: the director of You Have, pointed out that you know,

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Speaker 1: it included measurement of privacy hormone and it theoretically could

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Speaker 1: be used to track women who are pregnant and then

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Speaker 1: try to seek abortion care out of state or something.

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Speaker 1: That was the really sort of scary use case. She

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Speaker 1: pointed out.

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Speaker 2: Because post Roe v Way, the government could specifically, law

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Speaker 2: enforcement could go to that company and say give me

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Speaker 2: your data exactly, which sounds very orwellian, whatever you want

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Speaker 2: to call it, but this is the world that we're

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Speaker 2: living in now exactly. So Historically, the privacy category awards

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Speaker 2: the product whose features and data collection could be used

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Speaker 2: for surveillance and tracking, like the one that we just

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Speaker 2: talked about, the urine analysis tool. Bad privacy is products

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Speaker 2: that keep too much of your data in. But then

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Speaker 2: there's bad security, which is products that do a bad

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Speaker 2: job of keeping people out, like say packers, and this

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Speaker 2: brings us to the worst in shows security board.

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Speaker 1: The winner was Marak Treadmill. It's a smart treadmill thing

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Speaker 1: that Marac, which is a relatively small Chinese home fitness company, announced.

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Speaker 1: But what was unusual about this is in their privacy

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Speaker 1: policy said that they cannot guarantee the privacy of customers data,

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Speaker 1: which you know, hold on.

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Speaker 3: I appreciate that's that's real, you.

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Speaker 1: Know, Like, on the one hand, yes, it is, it's

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Speaker 1: true that they can't guarantee it. Nobody can guarantee it, right,

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Speaker 1: But just saying that shouldn't be the majority of your

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Speaker 1: privacy policy, right, you should have more to offer your

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Speaker 1: customers about how you're protecting their data than that.

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Speaker 2: The problem with this treadmill is pri policy was that

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Speaker 2: it actually said, verbatim, we cannot guarantee the security of

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Speaker 2: your personal information end quote. For me, the only reasonable

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Speaker 2: way to read that is that they don't want to

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Speaker 2: be held legally liable if your data was hacked, which

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Speaker 2: naturally makes you wonder, all right, are y'all just not

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Speaker 2: hiring anybody to handle security? Are you expecting to be

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Speaker 2: hacked or something? Now, to be fair, after this award

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Speaker 2: was handed out, Marek has updated their security policy. They

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Speaker 2: deleted that line and now there's a new line encouraging

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Speaker 2: you to use strong passwords, which yo, I agree with that.

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Speaker 2: That's actually a pretty good outcome. So we might now

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Speaker 2: have an example of the worst in show having a

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Speaker 2: positive impact on the industry.

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Speaker 3: What is it that this treadmill is even offering.

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Speaker 1: There's some kind of AI trainer that watches your biometrics

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Speaker 1: and gives you feedback as you're working through the program.

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Speaker 2: Maybe you're sensing a theme here. This year's Worse Than

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Speaker 2: Show featured a lot of AI, and look, AI features

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Speaker 2: can be cool, but these features are also showing what

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Speaker 2: happens when you're forcing a feature because of the hype

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Speaker 2: and not because it's actually going to make your product better.

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Speaker 2: Which brings us to the winner of the next category.

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Speaker 2: It's called the Who asked for This Award?

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Speaker 1: Who asked for this? We gave this year to the

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Speaker 1: Bosh eight hundred series coffee maker with Alexa Plus. Bosh

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Speaker 1: has had this series of coffee makers for a long time.

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Speaker 1: They're really popular, countertop all in one kind of thing.

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Speaker 1: You push a button and it makes you a latte

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Speaker 1: or amoca or whatever, and they have had an Alexa

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Speaker 1: feature on this thing for a while. You can walk

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Speaker 1: into your kitchen and tell it to make you amoga

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Speaker 1: and it'll do it. They announced that they were adding

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Speaker 1: in Alexa Plus this year. The machine isn't out yet

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Speaker 1: with Alexa Plus, but when it is, it should be

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Speaker 1: theoretically the same thing. You walk in you ask for

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Speaker 1: a moca, but the plus adds in a large language

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Speaker 1: model between you and the execution of that command. And

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Speaker 1: what people who have tested the Alexa Plus feature on

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Speaker 1: this copy maker and have said is that they don't

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Speaker 1: always get the response they're expecting. They give the coffeemaker

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Speaker 1: a command and it doesn't do what they asked, or

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Speaker 1: it has follow up question it wants to have a

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Speaker 1: conversation with.

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Speaker 3: That follow up questions.

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Speaker 2: You're so right to what a latte? Can I tell

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Speaker 2: you about the history of lates?

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Speaker 1: Exactly exactly?

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Speaker 2: I don't know about you, but I do not need

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Speaker 2: a coffee maker to make me a latte by voice command,

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Speaker 2: let alone trying to have a full blown conversation with

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Speaker 2: me when I still haven't had any coffee yet. So yeah,

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Speaker 2: this makes a lot of sense to me as a

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Speaker 2: winner in the who Asked for It? Category, But apparently

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Speaker 2: the company itself really disagrees with that.

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Speaker 1: This year, I got a long email from a Bosh

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Speaker 1: marketing rep and the marketing rep said he was confused

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Speaker 1: by that award because it is apparently their most requested product.

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Speaker 1: I don't know what people are asking for exactly. Nevertheless,

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Speaker 1: I really doubt that anyone was asking for the shift

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Speaker 1: that we highlighted from Alexa powered coffee machine where you

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Speaker 1: can walk into your room and ask for a cup

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Speaker 1: of coffee to an LM Alexa powered coffee machine, which

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Speaker 1: sometimes gets it wrong. It just introduces this layer of

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Speaker 1: like nondeterministic question mark between you and getting a cup

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Speaker 1: of coffee.

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Speaker 2: Okay, fair enough, maybe someone did ask for this feature.

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Speaker 2: It's not for me, but hey, that's okay. Spend your

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Speaker 2: money how you won. But the funny thing about a

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Speaker 2: lot of these products that win these awards is that

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Speaker 2: it kind of feels like some of them could have

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Speaker 2: won any of the categories. Like the winner of the

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Speaker 2: worst Environmental Impact Award, I also think is a pretty

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Speaker 2: good contender for the who asked for this award.

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Speaker 1: The environmental Impact winner this year was Lollipop Star, which

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Speaker 1: is a lollipop that music when you put it in

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Speaker 1: your mount.

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Speaker 3: We'll get into that one after the break. Okay, quick recap.

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Speaker 2: So far, the winners of this year's awards have been

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Speaker 2: products with features that you can mostly understand. So like

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Speaker 2: the ring camera watching your every move is weird, but

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Speaker 2: on the other hand, I mean it could help you

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Speaker 2: track down a lost dog. That's kind of cool. I

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Speaker 2: get it. And the maker of that treadmill straight up

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Speaker 2: telling you that we aren't responsible if we get hacked.

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Speaker 2: That's not good, but maybe some people don't mind it.

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Speaker 2: If the trade off is that your treadmill gives you

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Speaker 2: workout tips or encourages you or something I don't know,

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Speaker 2: and the talking coffee maker still weird for me, but

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Speaker 2: I can see why somebody might want it, But I

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Speaker 2: genuinely cannot think of any reason why you would want

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Speaker 2: to buy the winner of the worst environmental impact, the

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Speaker 2: Lollipop Star.

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Speaker 1: It plays sound via bone conduction, so you bite down

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Speaker 1: on it and it sends sound waves through your teeth

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Speaker 1: directly to your earbones. This concept isn't brand new. There

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Speaker 1: was a product called sound Bites back in the nineties

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Speaker 1: to this Hey, there are six new sound bites. Each

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Speaker 1: one is an amazing new experience. We make your head

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Speaker 1: a boom.

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Speaker 2: Box in case you don't remember these. The sound Bites

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Speaker 2: was basically a plastic handle into which you would insert

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Speaker 2: a normal lollipop on top, and you could press buttons

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Speaker 2: on that plastic handle and it would play generic like

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Speaker 2: rock guitar sound effects and it would vibrate through your teeth.

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Speaker 2: Another company had a product called tooth Tunes, which were

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Speaker 2: toothbrushes that did a similar thing. So in defense of

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Speaker 2: tooth tunes, which is a sentence that I cannot believe

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Speaker 2: that I am starting, But in defense of tooth tunes,

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Speaker 2: at least that product was made to get kids to

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Speaker 2: brush their teeth. So now imagine that there was a

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Speaker 2: product that revived that form factor but was somehow actually

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Speaker 2: worse than the nineties version.

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Speaker 1: Sound bites you could replace the battery of and Lollipop

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Speaker 1: Star has two embedded batteries still replaceable battery. On the

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Speaker 1: packaging it says up to sixty minutes. Frontime, you use

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Speaker 1: it for sixty minutes and then throw it away. That's

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Speaker 1: what they want you to do. That's what they expect

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Speaker 1: you to do.

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Speaker 3: First off, can you choose the music you're listening to?

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Speaker 1: No, I mean, they've got a couple different artists that

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Speaker 1: they've worked with, and I think you can choose by

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Speaker 1: buying a different Lollipop Star.

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Speaker 2: I'm not a big lollipop connoisseur, and I'm kind of

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Speaker 2: also thinking, you know, TUTSI roll, how many licks does

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Speaker 2: it take to get to the center of it?

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Speaker 3: Totsy pop?

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Speaker 2: Right, Like, I don't really know how long it takes

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Speaker 2: me to get through a lollipop. I don't know if

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Speaker 2: I want to listen to Acon for that long, like

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Speaker 2: stream directly into my bones. That doesn't sound like a

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Speaker 2: good time for me.

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Speaker 1: I hadn't considered that part of it, but you're right.

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Speaker 1: That is, you know, you got to commit, and the

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Speaker 1: product requires it to be really quiet for you to

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Speaker 1: be able to hear what's going on. You know, you

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Speaker 1: can't you can't really hear if there's any noise around you.

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Speaker 1: And the show floor was way too loud for people

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Speaker 1: to hear. And so they were handing out with the lollipop,

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Speaker 1: they were handing out earplugs to everybody and telling you

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Speaker 1: you gotta plug your ears to be able to listen

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Speaker 1: to it.

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Speaker 2: So I need to like go into the privacy of

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Speaker 2: my own home and sort a lollipop into my mouth

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Speaker 2: so I can listen to Acon. Yeah, this is like

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Speaker 2: the worst combination of everything that I can think of.

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Speaker 2: Like Apple Music exists, Spotify exists, band Camp exists. Like

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Speaker 2: if I want to listen to Acon, I shouldn't have

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Speaker 2: to put some of my mouth.

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Speaker 1: Yeah, you got a lot of options that aren't a

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Speaker 1: disposable lollipop.

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Speaker 2: Not to mention the fact that this disposable lollipop costs

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Speaker 2: nine dollars.

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Speaker 3: Nine dollars to a lollipop.

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Speaker 2: Someone really said, all right, yo, what if we brought

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Speaker 2: back the tooth tunes and the sound bites, but removed

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Speaker 2: all the redeeming qualities of both of those and charged

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Speaker 2: nine dollars for it. But here's why the Lollipop Star

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Speaker 2: got the worst Environmental Impact award. Lollipop Star is a

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Speaker 2: single U device and the batteries inside of it cannot

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Speaker 2: be removed.

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Speaker 1: We are always looking for products with embedded batteries to

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Speaker 1: give Horst and show awards too, because they're everywhere and

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Speaker 1: they're a huge problem. Even if you know best case

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Speaker 1: scenario product is into a landfill, just rots and a landfill,

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Speaker 1: they've got toxic chemicals that can leach into groundwater, leach

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Speaker 1: into the soil. That's not good for the planet. But

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Speaker 1: also what can happen is a lot of waste processing

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Speaker 1: facilities includes some amount of moving stuff around, banging it around,

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Speaker 1: passing it through shredders, passing it through devices that separate

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Speaker 1: stuff out, and in that process batteries can cause fires.

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Speaker 1: And there are battery fires and trash trucks. If most

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Speaker 1: municipalities the rate of like one a week. I know,

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Speaker 1: my little town of forty seven thousand people has like

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Speaker 1: one trash fire a week, and it's usually batteries and

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Speaker 1: that's a huge problem for waste process.

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Speaker 2: Same so once again in summary, sixty minutes of acon

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Speaker 2: vibrating through your teeth and a non zero chance that

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00:19:07,080 --> 00:19:10,200
Speaker 2: you could start a literal garbage fire. Did I mention

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Speaker 2: that it was nine dollars? I'm really not sure what

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00:19:12,440 --> 00:19:15,159
Speaker 2: eales I can say here, So let's move on to

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Speaker 2: the next category in the Worst in Show Awards in shitification,

339
00:19:19,160 --> 00:19:21,640
Speaker 2: which is a word coined by doctor Cory doctor Rowe

340
00:19:21,920 --> 00:19:25,560
Speaker 2: about how as tech companies value profit and extraction over

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Speaker 2: any user experience, their services get in shitified.

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Speaker 1: Intification is basically how internet things tend to get worse

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Speaker 1: over time because when they start out, they're just looking

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Speaker 1: for users. They're looking for people to sign on and

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Speaker 1: do the thing. But over time they need to make money,

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Speaker 1: and so they find ways to reduce the services that

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Speaker 1: they're offering and make more money out of you squeeze

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Speaker 1: more blood from your stone and so the in Sittification

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Speaker 1: Award went this year was the Bosh e Bike app.

350
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Speaker 2: The Bosh e Bike Flow app pairs to your e

351
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Speaker 2: bike and you can use it as a digital lock.

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00:20:09,640 --> 00:20:11,800
Speaker 2: You can track your bike if it gets stolen, and

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Speaker 2: you can record your rides with pretty detailed stats. It

354
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Speaker 2: also links the bike's major components like the motor, the battery,

355
00:20:18,600 --> 00:20:22,320
Speaker 2: and the display together digitally. Each part is registered to

356
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Speaker 2: your bike and your account so that the system knows

357
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Speaker 2: what hardware belongs to whom. This is called parts pairing.

358
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Speaker 1: Parts pairing is basically, there's a little computer on the part,

359
00:20:34,040 --> 00:20:37,800
Speaker 1: there's a little computer on your bigger device. They talk

360
00:20:37,880 --> 00:20:40,960
Speaker 1: to each other, they have a little handshake agreement, and

361
00:20:41,200 --> 00:20:44,359
Speaker 1: parts pairing limits what the part can do, or what

362
00:20:44,440 --> 00:20:47,080
Speaker 1: kinds of repairs you can do, or what its capabilities are,

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00:20:47,240 --> 00:20:50,439
Speaker 1: how it's being tracked. It really became a huge issue

364
00:20:50,440 --> 00:20:55,440
Speaker 1: with smartphones. We tracked between twenty eighteen and twenty twenty four.

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Speaker 1: Apple products that came out had more and more and

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00:20:59,760 --> 00:21:03,359
Speaker 1: more parts paired to the moneyboard and would limit repair

367
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Speaker 1: in some way for independent repair technicians who weren't under

368
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Speaker 1: the Apple ecosystem. So if you wanted to replace an

369
00:21:09,440 --> 00:21:13,199
Speaker 1: iPhone battery, sure, if you're not part of Apple, you

370
00:21:13,240 --> 00:21:15,200
Speaker 1: might be able to buy a battery from I fix

371
00:21:15,280 --> 00:21:18,080
Speaker 1: It or somewhere and put it in yourself, but then

372
00:21:18,080 --> 00:21:21,399
Speaker 1: there would be warnings that you couldn't dismiss or there

373
00:21:21,400 --> 00:21:23,920
Speaker 1: would be some features that you wouldn't have, like battery

374
00:21:24,040 --> 00:21:26,679
Speaker 1: help metrics, for instance, They would just shut off. So

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Speaker 1: what this would mean is the little computer on your

376
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Speaker 1: motor has an agreement with your bike. It recognizes like,

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Speaker 1: all right, this is Dexter's bike. He bought it on

378
00:21:36,400 --> 00:21:39,600
Speaker 1: this day. And then let's say your bike gets stolen

379
00:21:40,160 --> 00:21:44,720
Speaker 1: and you mark your bike as stolen. Watch then links

380
00:21:44,760 --> 00:21:47,600
Speaker 1: that part. Let's say the person who steals your bike

381
00:21:47,840 --> 00:21:50,840
Speaker 1: separates out the motor, sells out the motor to somebody.

382
00:21:51,760 --> 00:21:56,640
Speaker 1: When that motor gets connected to the system again, it

383
00:21:56,680 --> 00:22:00,480
Speaker 1: gets flagged as the stolen part and it can't be

384
00:22:00,560 --> 00:22:03,280
Speaker 1: used again. It gets sort of locked out, and BOSCH

385
00:22:03,320 --> 00:22:06,080
Speaker 1: gets notified. You get notified where your stolen part is.

386
00:22:06,840 --> 00:22:10,400
Speaker 3: Okay, so on paper, sounds like a pretty good thing.

387
00:22:10,600 --> 00:22:11,480
Speaker 3: Why is that a bad thing?

388
00:22:11,840 --> 00:22:14,840
Speaker 1: That piece of it not really a bad thing. The

389
00:22:14,880 --> 00:22:18,199
Speaker 1: fear and the reason it won the Ancientification Award is

390
00:22:18,240 --> 00:22:22,720
Speaker 1: that this capability allows BOSH to do lots of other things.

391
00:22:22,880 --> 00:22:26,679
Speaker 1: It allows them to turn off your bike subscription entirely

392
00:22:26,720 --> 00:22:28,840
Speaker 1: if you don't pay the monthly fee. It allows them

393
00:22:28,880 --> 00:22:31,240
Speaker 1: to shut down your motor if they want to. It

394
00:22:31,280 --> 00:22:33,639
Speaker 1: allows them to make it so that only a Bosh

395
00:22:33,800 --> 00:22:37,439
Speaker 1: repair tech can replace that motor, and you can't do

396
00:22:37,520 --> 00:22:39,480
Speaker 1: it yourself, or you can't take it to the bike

397
00:22:39,520 --> 00:22:42,160
Speaker 1: shop down the street. You know, you're just locked into

398
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Speaker 1: that system. And the more and more of our things

399
00:22:45,800 --> 00:22:49,680
Speaker 1: get tied into electronic systems that can be shut off

400
00:22:49,720 --> 00:22:53,359
Speaker 1: whenever manufacturer wants or whenever they go out of business,

401
00:22:53,440 --> 00:22:55,920
Speaker 1: the worst our stuff gets. And so my straight up

402
00:22:55,920 --> 00:22:59,919
Speaker 1: manual bicycle is never going to lose features because you know,

403
00:23:00,160 --> 00:23:04,520
Speaker 1: Twin is done supporting my line of bicycles. Right, Bosh

404
00:23:04,560 --> 00:23:07,399
Speaker 1: hasn't done these things yet to be cleared. Right now,

405
00:23:07,520 --> 00:23:11,399
Speaker 1: it's mostly upside, but that's the point of the Intentification award,

406
00:23:11,520 --> 00:23:15,000
Speaker 1: is to point to things where right now mostly upside,

407
00:23:15,040 --> 00:23:18,600
Speaker 1: but there's the potential here for some real nastiness that's

408
00:23:18,640 --> 00:23:20,240
Speaker 1: built into the way this thing is framed.

409
00:23:21,560 --> 00:23:23,480
Speaker 2: All right, Now that we're almost through all the winners,

410
00:23:23,600 --> 00:23:26,600
Speaker 2: let's get back to that Samsung AI fridge, which is

411
00:23:26,640 --> 00:23:29,280
Speaker 2: a two time winner. This year, it not only won

412
00:23:29,359 --> 00:23:32,879
Speaker 2: the worst overall, but it also won specifically in the

413
00:23:32,920 --> 00:23:35,040
Speaker 2: repair ability category.

414
00:23:35,240 --> 00:23:40,960
Speaker 1: Samsung bespoke AI fridge with the voice activated door, the

415
00:23:41,000 --> 00:23:46,320
Speaker 1: food recognition, the ads on your screen the recommendations to

416
00:23:46,359 --> 00:23:50,040
Speaker 1: buy blueberries because it knows you're a blueberry lover and

417
00:23:50,080 --> 00:23:54,760
Speaker 1: you're running out of blueberries. It represents more points of

418
00:23:54,920 --> 00:24:00,320
Speaker 1: potential failure in a high failure product from a company

419
00:24:00,400 --> 00:24:03,320
Speaker 1: that has not been consistently good about repair.

420
00:24:04,320 --> 00:24:07,280
Speaker 2: Samsung has a pretty bad reputation when it comes to

421
00:24:07,280 --> 00:24:10,720
Speaker 2: repair ability. I fix it has continually criticized them for

422
00:24:10,800 --> 00:24:14,320
Speaker 2: charging prices for parts that just don't seem justified if

423
00:24:14,359 --> 00:24:17,119
Speaker 2: those parts are even made available. And then there's the

424
00:24:17,160 --> 00:24:19,160
Speaker 2: pricing for repair manuals.

425
00:24:19,960 --> 00:24:22,439
Speaker 1: I don't have any repair technicians for Samsung in my

426
00:24:22,520 --> 00:24:26,120
Speaker 1: town because Samsung charges repair texts like one thousand dollars

427
00:24:26,160 --> 00:24:29,840
Speaker 1: a year to have access to their repair documentation, and

428
00:24:29,880 --> 00:24:32,280
Speaker 1: so a lot of appliance texts just don't do it

429
00:24:32,320 --> 00:24:33,480
Speaker 1: because it's so expensive.

430
00:24:33,640 --> 00:24:37,800
Speaker 2: Wait, it charges them a thousand dollars a year, yeah

431
00:24:37,840 --> 00:24:40,000
Speaker 2: to be able to have a manual.

432
00:24:40,200 --> 00:24:45,040
Speaker 1: Yeah yeah. Basically the online app diagnostic thing. There's a

433
00:24:45,040 --> 00:24:48,399
Speaker 1: subscription fee, and there's a special dongle you need to

434
00:24:48,560 --> 00:24:51,119
Speaker 1: connect to the fridge, and so a lot of people

435
00:24:51,280 --> 00:24:52,120
Speaker 1: just don't do it.

436
00:24:53,040 --> 00:24:59,560
Speaker 2: A dongle and a subscription to fix the box that

437
00:24:59,720 --> 00:25:01,280
Speaker 2: keep your food cold.

438
00:25:02,160 --> 00:25:03,120
Speaker 3: Okay, all right.

439
00:25:03,640 --> 00:25:06,159
Speaker 1: So that's why it won the repair Ability Award. It

440
00:25:06,240 --> 00:25:10,040
Speaker 1: won overall Worston Show because not only does it have

441
00:25:10,080 --> 00:25:14,000
Speaker 1: all these potential repair problems, it also has the intitification

442
00:25:14,119 --> 00:25:17,760
Speaker 1: potential of ads showing up on your screen. Samsung has

443
00:25:17,840 --> 00:25:21,359
Speaker 1: just done this with their eighteen hundred dollars refrigerators. They

444
00:25:21,520 --> 00:25:24,720
Speaker 1: started putting ads on people's screens in their homes, even

445
00:25:24,720 --> 00:25:27,280
Speaker 1: though you've already paid almost two thousand dollars for your fridge.

446
00:25:27,320 --> 00:25:30,760
Speaker 1: But now it's showing you ads too. And the privacy

447
00:25:31,080 --> 00:25:35,000
Speaker 1: problem of having a bunch of information about you and

448
00:25:35,040 --> 00:25:37,640
Speaker 1: your habits and what you're eating, and you know, could

449
00:25:37,680 --> 00:25:41,520
Speaker 1: your health insurance company charge you higher premiums because you've

450
00:25:41,560 --> 00:25:43,439
Speaker 1: got too much frozen pizza in your fridge.

451
00:25:43,920 --> 00:25:46,400
Speaker 3: I have so much frozen pizza in my fridge right now.

452
00:25:46,840 --> 00:25:48,119
Speaker 3: I'm not even kidding.

453
00:25:48,200 --> 00:25:49,240
Speaker 1: They're coming for you, dexter.

454
00:25:51,119 --> 00:25:53,240
Speaker 3: I'm not even playing with you.

455
00:25:53,320 --> 00:25:56,159
Speaker 2: I have I legitimately have like six frozen pizzas in

456
00:25:56,200 --> 00:25:57,160
Speaker 2: my freezer right now.

457
00:25:57,400 --> 00:25:59,480
Speaker 1: Hey. You know, when the deal's good, you got to

458
00:25:59,480 --> 00:26:00,960
Speaker 1: buy and bull that's it was.

459
00:26:00,960 --> 00:26:01,680
Speaker 3: A good deal.

460
00:26:02,880 --> 00:26:06,440
Speaker 2: One thing that I noticed is there's some interesting features.

461
00:26:07,080 --> 00:26:11,280
Speaker 2: You can say open sesame and the door opens, like

462
00:26:11,359 --> 00:26:13,840
Speaker 2: you can voice command open the door. How do we

463
00:26:13,880 --> 00:26:14,520
Speaker 2: feel about that?

464
00:26:15,080 --> 00:26:17,640
Speaker 1: The image that they keep showing of this is somebody

465
00:26:17,720 --> 00:26:20,320
Speaker 1: with their hands full, got a big cast role, trying

466
00:26:20,320 --> 00:26:22,119
Speaker 1: to put it in fridge. You say open sess me,

467
00:26:22,240 --> 00:26:24,840
Speaker 1: the door opens. Okay. When the judges got together, we

468
00:26:24,920 --> 00:26:27,920
Speaker 1: talked about the chance that maybe you're in a wheelchair,

469
00:26:28,040 --> 00:26:29,600
Speaker 1: you want to be able to open the door that way.

470
00:26:29,800 --> 00:26:32,399
Speaker 1: I recognize that some of the time this might be

471
00:26:32,440 --> 00:26:35,840
Speaker 1: a useful feature, but it just introduces so many more

472
00:26:35,880 --> 00:26:39,600
Speaker 1: points of failure. There's now the automatic door opening that's

473
00:26:39,600 --> 00:26:42,320
Speaker 1: built into the hinge of the door mechanism. That is

474
00:26:42,480 --> 00:26:45,320
Speaker 1: yet another complicated part that you can only get a

475
00:26:45,320 --> 00:26:49,200
Speaker 1: Samsung or pairtech to the service, and it again adds

476
00:26:49,600 --> 00:26:53,320
Speaker 1: an LLM between you and opening your fridge. And that

477
00:26:53,760 --> 00:26:55,760
Speaker 1: they were showing it off on the show floor and

478
00:26:56,280 --> 00:26:59,800
Speaker 1: it was so noisy in there that the people demoing

479
00:26:59,800 --> 00:27:02,600
Speaker 1: it had to get really close to the door and

480
00:27:03,320 --> 00:27:06,000
Speaker 1: sort of shout it into the microphone of the fridge.

481
00:27:06,040 --> 00:27:08,720
Speaker 1: And I'm imagining at a party or something, you know,

482
00:27:08,800 --> 00:27:12,000
Speaker 1: the music's play loud, people are talking like shouting at

483
00:27:12,000 --> 00:27:14,040
Speaker 1: the fridge to get it to open or.

484
00:27:14,000 --> 00:27:16,400
Speaker 2: You got kids yelling in the background and you try

485
00:27:16,440 --> 00:27:18,200
Speaker 2: to like, you know, I'm trying to get to the fridge.

486
00:27:18,240 --> 00:27:20,840
Speaker 2: I need to drink, Like what are we doing? Also,

487
00:27:21,320 --> 00:27:23,600
Speaker 2: does this thing have handles? I'm looking at a picture

488
00:27:23,600 --> 00:27:23,840
Speaker 2: of this.

489
00:27:24,160 --> 00:27:26,359
Speaker 1: It doesn't have a handle on the front like normal,

490
00:27:26,400 --> 00:27:30,119
Speaker 1: and you can't open it manually from underneath. But it

491
00:27:30,480 --> 00:27:32,879
Speaker 1: worsens the normal amble experience.

492
00:27:34,119 --> 00:27:36,520
Speaker 2: And just to be real here for a second voice

493
00:27:36,520 --> 00:27:39,119
Speaker 2: command to open a fridge on paper sounds like it

494
00:27:39,119 --> 00:27:42,000
Speaker 2: could be really helpful for someone who's disabled and needs

495
00:27:42,080 --> 00:27:45,520
Speaker 2: help opening the fridge door sometimes. But if something goes

496
00:27:45,600 --> 00:27:48,600
Speaker 2: wrong and they need to fix the door, now you're

497
00:27:48,640 --> 00:27:51,640
Speaker 2: looking at a really expensive repair. But if you live

498
00:27:51,720 --> 00:27:55,080
Speaker 2: in a rural area without one of those Samsung certified technicians,

499
00:27:55,359 --> 00:27:58,200
Speaker 2: then what you just can't open the fridge door at all?

500
00:27:58,240 --> 00:28:00,800
Speaker 2: What are you supposed to do? Moving on, though, there's

501
00:28:00,920 --> 00:28:03,000
Speaker 2: one more winner from this year that we didn't get to,

502
00:28:03,400 --> 00:28:06,560
Speaker 2: the lapro Ai Soulmate, which was the winner of this

503
00:28:06,640 --> 00:28:10,560
Speaker 2: year's People's Choice. So it's advertised as quote You're always

504
00:28:10,600 --> 00:28:14,640
Speaker 2: on three d Ai Soulmate. Basically, it's an anime girl

505
00:28:14,680 --> 00:28:16,879
Speaker 2: and a cylindrical tube with the camera on it, and

506
00:28:17,119 --> 00:28:20,480
Speaker 2: essentially people were unsettled by a camera that's marketed as

507
00:28:20,560 --> 00:28:21,800
Speaker 2: being always on.

508
00:28:22,400 --> 00:28:23,240
Speaker 3: I get it. I don't know.

509
00:28:23,280 --> 00:28:25,600
Speaker 2: Anime girl and a signallogrical twobe I've seeing that almost

510
00:28:25,600 --> 00:28:27,600
Speaker 2: a decade ago in Japan doesn't really move the needle

511
00:28:27,600 --> 00:28:31,080
Speaker 2: from me, but I get it. So those are this

512
00:28:31,160 --> 00:28:33,920
Speaker 2: year's losers or winners. And remember what I was saying

513
00:28:33,960 --> 00:28:37,399
Speaker 2: earlier about awards shows telling us about what people like

514
00:28:37,560 --> 00:28:39,680
Speaker 2: or where society is at a certain point in time.

515
00:28:40,160 --> 00:28:42,920
Speaker 2: That's where I think the Worst in Show is a

516
00:28:42,960 --> 00:28:45,680
Speaker 2: little bit different in that it's actually self aware of that.

517
00:28:46,160 --> 00:28:48,160
Speaker 2: But on top of that, it also can maybe give

518
00:28:48,200 --> 00:28:51,440
Speaker 2: some hints on how we as just regular people can

519
00:28:51,520 --> 00:28:55,000
Speaker 2: push back against stuff that we don't like. We'll get

520
00:28:55,040 --> 00:29:05,280
Speaker 2: into that after the break. I feel like I hear

521
00:29:05,800 --> 00:29:08,440
Speaker 2: a lot of people saying I don't want this AI

522
00:29:09,000 --> 00:29:11,080
Speaker 2: in my coffee maker. You know, a couple of years ago,

523
00:29:11,080 --> 00:29:12,440
Speaker 2: it would have been why do you got to put

524
00:29:12,520 --> 00:29:14,680
Speaker 2: NFTs in my whatever?

525
00:29:14,720 --> 00:29:15,520
Speaker 3: App? Right?

526
00:29:16,120 --> 00:29:19,760
Speaker 2: Why is it the companies keep making this stuff if

527
00:29:19,760 --> 00:29:22,240
Speaker 2: there are people who are saying that they don't want it,

528
00:29:22,360 --> 00:29:24,120
Speaker 2: I mean, are people like me and you are we

529
00:29:24,240 --> 00:29:28,280
Speaker 2: just weird? And everybody else does want it or what's

530
00:29:28,320 --> 00:29:28,920
Speaker 2: happening here.

531
00:29:29,320 --> 00:29:32,160
Speaker 1: I mean, yet they are making it because it sells, right,

532
00:29:32,240 --> 00:29:34,640
Speaker 1: They wouldn't make it if it didn't sell, So I

533
00:29:34,680 --> 00:29:37,960
Speaker 1: think that's part of it. I think there's a lot

534
00:29:38,000 --> 00:29:42,000
Speaker 1: of AI being introduced in places where it doesn't need

535
00:29:42,040 --> 00:29:47,240
Speaker 1: to be. But I think what we give up in

536
00:29:48,160 --> 00:29:51,480
Speaker 1: a lot of that introduction is that now all of

537
00:29:51,520 --> 00:29:54,800
Speaker 1: our stuff has microphones on it and cameras on it,

538
00:29:55,240 --> 00:29:59,040
Speaker 1: and there's all this always on data that's being collected

539
00:29:59,160 --> 00:30:02,480
Speaker 1: about us room of our home. You know, if you've

540
00:30:02,520 --> 00:30:05,160
Speaker 1: got the Bosh coffee maker that's listening to you all

541
00:30:05,200 --> 00:30:08,400
Speaker 1: the time, and your refrigerator is watching you and watching

542
00:30:08,440 --> 00:30:12,160
Speaker 1: your food, and your doorbell out front is watching all

543
00:30:12,200 --> 00:30:16,720
Speaker 1: the neighbors. It's kind of mind boggling how dramatic the

544
00:30:16,800 --> 00:30:20,480
Speaker 1: increase in surveillance of us and our stuff and our

545
00:30:20,520 --> 00:30:25,800
Speaker 1: habits has been in technology in the last couple of years.

546
00:30:25,960 --> 00:30:30,480
Speaker 1: And we'll only know over time what that means for

547
00:30:31,440 --> 00:30:34,320
Speaker 1: our independence and our freedoms.

548
00:30:34,960 --> 00:30:37,200
Speaker 2: But there are other trends that are happening in the

549
00:30:37,240 --> 00:30:41,320
Speaker 2: opposite direction, that is trends coming from us, the consumers.

550
00:30:42,040 --> 00:30:45,320
Speaker 1: I see two things that make me hopeful. And one

551
00:30:45,320 --> 00:30:50,520
Speaker 1: of those things is that there is this rising public

552
00:30:51,600 --> 00:30:55,920
Speaker 1: pushback against this kind of new every year thing. And

553
00:30:56,000 --> 00:30:59,840
Speaker 1: I see the growth of the refirm marketplace back market.

554
00:31:00,160 --> 00:31:03,280
Speaker 1: They're growing hugely, They're getting bigger and bigger, and I

555
00:31:03,280 --> 00:31:04,760
Speaker 1: think a lot of people are saying, you know, I

556
00:31:04,800 --> 00:31:08,400
Speaker 1: don't really need the brand new phone. I'm fine with

557
00:31:08,520 --> 00:31:11,000
Speaker 1: last year's model or the year before that, and why

558
00:31:11,000 --> 00:31:13,520
Speaker 1: don't I buy it used? I can save some money

559
00:31:13,560 --> 00:31:16,280
Speaker 1: and help out the planet a little bit. There is

560
00:31:16,320 --> 00:31:20,680
Speaker 1: a cultural swell of pushback against why does all tech

561
00:31:20,760 --> 00:31:23,120
Speaker 1: have to be new and new every year? And that

562
00:31:23,160 --> 00:31:27,360
Speaker 1: makes me hopeful. And then there's also globally some legislation

563
00:31:27,880 --> 00:31:33,000
Speaker 1: that is helping the sealed in batteries thing. I think

564
00:31:33,520 --> 00:31:37,280
Speaker 1: in January twenty twenty seven, I am expecting there be

565
00:31:37,960 --> 00:31:42,240
Speaker 1: a major difference at CEES because in twenty twenty seven,

566
00:31:42,760 --> 00:31:47,320
Speaker 1: the EU Replaceable Batteries legislation goes into force. So this

567
00:31:47,360 --> 00:31:50,320
Speaker 1: is a law that's passed in the European Union that

568
00:31:50,400 --> 00:31:54,280
Speaker 1: says that by twenty twenty seven, all portable products sold

569
00:31:54,360 --> 00:31:57,320
Speaker 1: in the EU must have user replaceable batteries.

570
00:31:57,960 --> 00:32:02,240
Speaker 2: User replaceable so anybody can pop in batteries to replace

571
00:32:02,280 --> 00:32:03,120
Speaker 2: it exactly.

572
00:32:03,320 --> 00:32:06,800
Speaker 1: Really okay, you should be able to change your phone

573
00:32:06,800 --> 00:32:09,880
Speaker 1: battery yourself, change your laptop batter yourself. There are some

574
00:32:09,960 --> 00:32:13,120
Speaker 1: exceptions battery power tooth brushes, for instance, anything that's supposed

575
00:32:13,120 --> 00:32:16,640
Speaker 1: to be used in a quote unquote white environment isn't covered.

576
00:32:17,120 --> 00:32:19,520
Speaker 1: But something like smart rings, they're gonna have to figure

577
00:32:19,520 --> 00:32:22,520
Speaker 1: out an answer or stop selling in the EU. And

578
00:32:22,560 --> 00:32:23,520
Speaker 1: that's a huge market.

579
00:32:23,920 --> 00:32:28,720
Speaker 3: Wow, okay, I'm looking forward to that. Shoot me too. Well,

580
00:32:29,640 --> 00:32:31,600
Speaker 3: what do you think the awards will look like next year? Then?

581
00:32:31,880 --> 00:32:33,720
Speaker 1: You know, I would love to have a Worst in

582
00:32:33,840 --> 00:32:37,400
Speaker 1: Show where we don't give a sealed and battery award.

583
00:32:37,680 --> 00:32:39,760
Speaker 1: I would love for there to be so few things

584
00:32:39,800 --> 00:32:41,520
Speaker 1: on the market that it's not worth pointing to.

585
00:32:42,240 --> 00:32:45,479
Speaker 2: If we're to take one thing from this year's Worst

586
00:32:45,520 --> 00:32:48,200
Speaker 2: and Show Awards or the Worst in Show awards in general,

587
00:32:48,720 --> 00:32:49,560
Speaker 2: what do you think it would be.

588
00:32:50,440 --> 00:32:55,000
Speaker 1: I would like people to be less bought into the

589
00:32:55,040 --> 00:32:59,080
Speaker 1: hype cycle. I would like people to win something breaks

590
00:32:59,720 --> 00:33:03,760
Speaker 1: than about whether they can fix it, not bollow it.

591
00:33:03,760 --> 00:33:06,800
Speaker 1: It's time for me to upgrade anyway. I think if

592
00:33:06,880 --> 00:33:12,440
Speaker 1: people recognize that upgrade is a you know, it's brainwashing.

593
00:33:12,560 --> 00:33:16,160
Speaker 1: By manufacturers to some extent, manufacturers have trained us all

594
00:33:16,360 --> 00:33:20,080
Speaker 1: to look for next year's model, look for what are

595
00:33:20,080 --> 00:33:22,800
Speaker 1: the new features out on the market today, And for

596
00:33:22,840 --> 00:33:25,560
Speaker 1: those of us that love technology, it's a it's really

597
00:33:25,880 --> 00:33:30,520
Speaker 1: effective brainwashing, you know it. I work in repair, I

598
00:33:30,560 --> 00:33:32,960
Speaker 1: work for a repair company. I say this stuff every day,

599
00:33:33,120 --> 00:33:35,960
Speaker 1: and I still have that thought at first when something breaks,

600
00:33:36,000 --> 00:33:38,240
Speaker 1: like oh well, I should just get a new one.

601
00:33:38,880 --> 00:33:41,680
Speaker 1: But I think it takes all of us sort of

602
00:33:41,880 --> 00:33:45,200
Speaker 1: pushing back against that sub boutine in our own heads,

603
00:33:45,280 --> 00:33:45,560
Speaker 1: you know.

604
00:33:47,640 --> 00:33:49,360
Speaker 3: And that's it. There we have it.

605
00:33:49,480 --> 00:33:51,720
Speaker 2: So I'd actually be curious to see what you thought

606
00:33:51,760 --> 00:33:53,520
Speaker 2: about this year's Worse Than Show Awards.

607
00:33:53,720 --> 00:33:55,040
Speaker 3: Did you agree with the results?

608
00:33:55,120 --> 00:33:57,680
Speaker 2: I mean me personally, I'm not really sure how an

609
00:33:57,680 --> 00:34:01,200
Speaker 2: AI companion beat out the Lollipop Star for People's Choice,

610
00:34:01,240 --> 00:34:04,200
Speaker 2: But you know what, that's what award shows are for

611
00:34:04,400 --> 00:34:07,400
Speaker 2: seeing the results and then vehemently disagreeing with them in

612
00:34:07,440 --> 00:34:09,359
Speaker 2: the comments section online.

613
00:34:09,440 --> 00:34:11,120
Speaker 3: So if you got your own take, you.

614
00:34:11,080 --> 00:34:12,880
Speaker 2: Know what to do, and I'd love to see what

615
00:34:12,920 --> 00:34:15,960
Speaker 2: you think. Thank you one more time to Liz to

616
00:34:16,000 --> 00:34:18,680
Speaker 2: Prepare dot org and to everyone who participated in the

617
00:34:18,719 --> 00:34:21,719
Speaker 2: Worst and Show Awards and thank you so much for

618
00:34:21,800 --> 00:34:24,120
Speaker 2: listening to kill Switch. You can email us if you

619
00:34:24,160 --> 00:34:27,960
Speaker 2: want at kill Switch at Kaleidoscope dot NYC or on Instagram.

620
00:34:28,000 --> 00:34:30,560
Speaker 2: We're at kill switchpod and if you like the show,

621
00:34:30,640 --> 00:34:33,000
Speaker 2: hopefully you do, you know, think about leaving us a review.

622
00:34:33,200 --> 00:34:35,640
Speaker 2: It helps other people find the show, which helps us

623
00:34:35,800 --> 00:34:38,319
Speaker 2: keep doing our thing. And once you've done that, did

624
00:34:38,360 --> 00:34:40,880
Speaker 2: you know that kill Switch is on YouTube? So if

625
00:34:40,920 --> 00:34:43,280
Speaker 2: you want to see video of any of the weird

626
00:34:43,400 --> 00:34:45,880
Speaker 2: products that we talked about today, you can check us

627
00:34:45,880 --> 00:34:49,600
Speaker 2: out at YouTube dot com, slash, kill Switch, Underscore pod

628
00:34:50,080 --> 00:34:51,680
Speaker 2: or you can find a link for that in the

629
00:34:51,680 --> 00:34:55,759
Speaker 2: show notes. Killswitch is hosted by Me Dexter Thomas. It's

630
00:34:55,760 --> 00:35:00,160
Speaker 2: produced by Sheena Ozaki, Darluck Potts and Julian Nutter. Our

631
00:35:00,200 --> 00:35:03,040
Speaker 2: theme song is by me and Kyle Murdach and Kyle

632
00:35:03,120 --> 00:35:06,560
Speaker 2: also mixes a show from Kaleidoscope. Our executive producers are

633
00:35:06,600 --> 00:35:11,120
Speaker 2: Oswa Lashin, Mangesh Hatigadur, and Kay Osborne from iHeart. Our

634
00:35:11,160 --> 00:35:13,960
Speaker 2: executive producers are Katrina Norville and Nikki e.

635
00:35:14,080 --> 00:35:14,279
Speaker 3: Tour.

636
00:35:14,719 --> 00:35:15,600
Speaker 2: Catch on next week.

637
00:35:20,120 --> 00:35:20,880
Speaker 1: Goodbye