WEBVTT - Taser Incorporated | Chapter 1 - Whips, Poles, and Chains

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<v Speaker 1>You're right where you are, We'll throw you a gun.

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<v Speaker 2>Gun violence is surging across the US.

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<v Speaker 3>So far there is a soon with a gun.

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<v Speaker 2>What would it be like to live in a world

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<v Speaker 2>where none of this is possible? One man had a vision,

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<v Speaker 2>a vision of a new reality.

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<v Speaker 4>The whole reason we started this company is we don't

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<v Speaker 4>get people stop killing each other.

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<v Speaker 3>And in order to.

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<v Speaker 2>Do that, he was going to make it happen with

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<v Speaker 2>an invention.

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<v Speaker 4>Technology has the power to elevate us. It can bring

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<v Speaker 4>out the best in humanity. It makes the impossible possible.

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<v Speaker 4>It can make dreams real. It can make tomorrow different

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<v Speaker 4>than yesterday.

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<v Speaker 2>Rick Smith is building this new reality in a real place.

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<v Speaker 2>I visited the Space Age headquarters, rising up from the

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<v Speaker 2>Arizona Desert. My tour guide put his eye up to

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<v Speaker 2>a retinal scanner to get me into the building. The

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<v Speaker 2>steel doors retracted slowly, like we were entering a vault.

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<v Speaker 2>I walked through a wide hallway and saw catwalks criss

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<v Speaker 2>crossing above me. Employees in glass conference rooms drew equations

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<v Speaker 2>on the windows. I watched as an assembly line of

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<v Speaker 2>workers built this future weapon called a taser. Electricity buzzed

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<v Speaker 2>through the air. It felt like science fiction, but they

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<v Speaker 2>were really doing it. I was in side this world.

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<v Speaker 2>I could see what this new technology could be capable of,

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<v Speaker 2>and I wanted Rick's stream to be real. This is absolute.

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<v Speaker 2>Season one, Taser incorporated a story about unchecked power. I'm

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<v Speaker 2>Nick Beredini. Episode one whips, Poles and Chains. I know

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<v Speaker 2>a lot of cops and they get asked all the time,

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<v Speaker 2>have you ever fired your gun? Rick Smith in his

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<v Speaker 2>space age outpost was trying to build a world where

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<v Speaker 2>the answer would always be no. But if you were

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<v Speaker 2>a cop before that, like my friend Matt Masters, you

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<v Speaker 2>were skeptical. Matt had been trained. If you think your

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<v Speaker 2>life is in danger, shoot.

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<v Speaker 5>Door comes flying open and dude's running out. He's got

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<v Speaker 5>the cash register in one hand and a gun in

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<v Speaker 5>the other, and I'm like, robbery, robberie robbery. So we

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<v Speaker 5>bail out of our car in the middle street. I

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<v Speaker 5>think the kid just didn't even like realize that the

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<v Speaker 5>cops were there. So as he's running, he turned like,

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<v Speaker 5>oh shit kind of thing. The gun was pointed at

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<v Speaker 5>me at that point I just reacted, and I mean

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<v Speaker 5>he wasn't stopping, and I opened fire on him. I

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<v Speaker 5>shot shot him like five times, and so he went

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<v Speaker 5>down right there and dropped the cash register, dropped the gun.

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<v Speaker 5>I'm standing in the street, put out on the radio.

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<v Speaker 5>Shots fired, you know, also involved shooting whatever. Whatever I said.

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<v Speaker 2>It wasn't until you rolled him over that you realized

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<v Speaker 2>how young he was, right, Yeah, yeah, no, what did

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<v Speaker 2>he look like? He looked like he looked like he

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<v Speaker 2>was a fourteen fifteen year old kid. You know what

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<v Speaker 2>did that feel like?

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<v Speaker 6>Yeah?

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<v Speaker 2>It bothered me.

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<v Speaker 5>You know, I remember the kid looking up at me

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<v Speaker 5>and he's like.

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<v Speaker 2>You shot me. Matt says he did what he was

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<v Speaker 2>trained to do, aim for the chest, but he also

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<v Speaker 2>did what a lot of cops do under pressure. He missed.

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<v Speaker 2>Cops call it dipping. He told me he didn't mean to,

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<v Speaker 2>but he lowered his arm hit the kid's legs.

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<v Speaker 5>I was just glad that I didn't killing because I

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<v Speaker 5>think that would have been a different I think that

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<v Speaker 5>would have been different emotions that I would have had

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<v Speaker 5>to process. Ended up being a BB gun, there's a

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<v Speaker 5>replica that look like a real gun. There's no way

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<v Speaker 5>I would have been able to know that that was

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<v Speaker 5>a BB gun. But I don't know that I needed

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<v Speaker 5>to shooting. So I think that part kind of bothers

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<v Speaker 5>me a little bit, like knowing that I didn't have

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<v Speaker 5>to shoot him.

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<v Speaker 4>Why does an officer ever need to use lethal force?

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<v Speaker 4>Police don't use lethal force because it's lethal. They use

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<v Speaker 4>it because it's reliable. It's the most effective way to

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<v Speaker 4>stop a threat.

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<v Speaker 2>In a marketing video from twenty twenty three, Rick Smith

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<v Speaker 2>tells us not anymore. He shows us the newest Taser,

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<v Speaker 2>a black and yellow gun shaped device. Instead of one barrel,

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<v Speaker 2>it has ten holes to shoot out ten little darts.

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<v Speaker 2>The darts are attached to electrified copper wires, so when

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<v Speaker 2>they shoot out and puncture your skin, the current makes

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<v Speaker 2>your muscles lock up. You can't move, but when it's over,

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<v Speaker 2>you can get right back up.

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<v Speaker 4>I feel a sense of true hope watching this technology

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<v Speaker 4>be adopted, and I can't wait to see where the

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<v Speaker 4>coming years will take us.

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<v Speaker 2>Walking through the Taser headquarters blew me away. While I

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<v Speaker 2>was there, I sat down with a VP and he

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<v Speaker 2>told me how proud he was to work for the

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<v Speaker 2>company Tasers saving lives. That's the business that we're in.

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<v Speaker 4>We're protecting the truth and we're protecting lives.

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<v Speaker 2>I was impressed. As I walked back through the steel

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<v Speaker 2>double doors and into the desert that day, I also

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<v Speaker 2>wondered was what he said too good to be true?

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<v Speaker 2>I threw myself in a half decade into that question.

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<v Speaker 2>I even made a movie about what I found. That's

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<v Speaker 2>how I met Officer Matt Masters. I was answering questions

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<v Speaker 2>on Reddit about the movie. He left me a comment, Hello, Nick,

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<v Speaker 2>I was thrust into the reality of tasers just over

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<v Speaker 2>a year ago. I didn't see it at first. I

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<v Speaker 2>only caught it because a friend asked later if I'd

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<v Speaker 2>talked to this guy Matt yet. When I finally met him,

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<v Speaker 2>he'd been a cop for nineteen years. Crew cut, blue eyes,

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<v Speaker 2>tattoo of an archangel slicing a demon's neck. He opened

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<v Speaker 2>up right away. He laughed a lot, especially when he

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<v Speaker 2>was talking about something that might make him cry. We

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<v Speaker 2>had dinner at a restaurant and we talked for hours.

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<v Speaker 2>Matt's wife, Stacy was there too, dark straight hair, dark

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<v Speaker 2>brown eyes, feather tattoo. She's part Shawnee and sometimes wears

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<v Speaker 2>a t shirt that says no More Stolen Sisters. We

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<v Speaker 2>started talking because Matt and Stacy were trying to make

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<v Speaker 2>sense of something that happened to them.

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<v Speaker 4>Fucking just get out out right now.

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<v Speaker 7>Out of the car, Out of the car. Taylor appointment

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<v Speaker 7>on the ground, out of the car, on the ground,

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<v Speaker 7>on the ground.

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<v Speaker 2>The taser changed everything for cops, changed everything for math too.

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<v Speaker 2>There was a time when police didn't use tasers, and

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<v Speaker 2>I wanted to know how I had become so popular

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<v Speaker 2>with cops. So I went to meet a former police

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<v Speaker 2>officer who was the very first in the country to

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<v Speaker 2>arm his department with tasers.

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<v Speaker 6>Yeah, people have this idea, ye know. Oh wow, that'd

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<v Speaker 6>be a police officer, you know, how exciting or how

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<v Speaker 6>dangerous or whatever.

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<v Speaker 2>Greg Meyer is retired now, but he was a cop

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<v Speaker 2>with the Los Angeles Police Department back in the seventies.

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<v Speaker 6>I always say, well, it's a fun job, but somebody

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<v Speaker 6>has to do it.

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<v Speaker 2>I was honestly scared to call him at first. Everything

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<v Speaker 2>I knew about the LAPD came from TV police chases

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<v Speaker 2>and movies like Training Day. I was twenty three and

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<v Speaker 2>reporting on small town cops in mid Missouri. I wasn't

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<v Speaker 2>sure a retired captain from the LAPD would want to

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<v Speaker 2>give some kid journalist a history lesson how'd you guys

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<v Speaker 2>kind of get started getting getting tisgered on the street

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<v Speaker 2>from there. But Captain Meyer loves history.

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<v Speaker 6>LAPD had looked at the taser three or four years.

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<v Speaker 2>Greg told me the story of how why he brought

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<v Speaker 2>tasers to the LAPD like he was my grandpa telling

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<v Speaker 2>me about the war.

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<v Speaker 6>So in January third of nineteen seventy nine, in South

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<v Speaker 6>Los Angeles there was a very tragic police shooting.

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<v Speaker 2>A widowed mom named Ula Love was killed by police.

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<v Speaker 2>It was all over the news.

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<v Speaker 4>On Focus tonight.

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<v Speaker 1>Police brutality a topic of intense national interest nowadays because

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<v Speaker 1>last January a black woman named Ula Love was shot

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<v Speaker 1>by two policemen.

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<v Speaker 2>She threatened the officers with a knife.

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<v Speaker 8>They fired twelve times and killed her.

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<v Speaker 2>Ula Love hadn't paid her gas bill, and when the

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<v Speaker 2>collector came, she threatened him with a shovel. When he

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<v Speaker 2>called the cops, Ula Love threatened them with a knife.

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<v Speaker 2>They could have subdued this lady without using the weapons

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<v Speaker 2>that they used. They could have took her alive plant simple.

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<v Speaker 2>Even the mayor made a statement.

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<v Speaker 4>There is a WHI I'd spread feeling which I share

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<v Speaker 4>that the shooting might have been avoided.

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<v Speaker 2>That Ula Love shooting put the city of Los Angeles

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<v Speaker 2>on edge and set the LAPD on a mission.

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<v Speaker 6>The boss has decided, we got to find a better way,

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<v Speaker 6>and that's how I ended up with the Non Lethal

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<v Speaker 6>Weapons Project.

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<v Speaker 2>The department started looking for a non lethal weapon that

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<v Speaker 2>could stop a shooting before it happened.

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<v Speaker 6>I had no idea that was going to become my

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<v Speaker 6>life's work. I actually wrote an article forty years ago

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<v Speaker 6>or so, the title of which was Tasers, tear gas, whips,

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<v Speaker 6>poles and chains your non lethal weapons Alternatives. And that

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<v Speaker 6>came about because I was given carte blanche, look at

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<v Speaker 6>everything that we could that's out there.

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<v Speaker 2>Greg told me the LAPD actually sent out a survey

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<v Speaker 2>to the fifty biggest police departments in the US. They

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<v Speaker 2>were asking, how do you stop someone with hurting them?

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<v Speaker 6>What do you guys use besides you know, the baton

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<v Speaker 6>and the handgun and the SAP and the handcuffs to

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<v Speaker 6>subdue people.

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<v Speaker 2>But cops everywhere were kind of in the same boat.

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<v Speaker 2>Everything they could use was pretty brutal. Like if you

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<v Speaker 2>don't know what a SAP is, it's basically a leather

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<v Speaker 2>club with a lead ball at the end of it.

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<v Speaker 2>It can cause a ripping laceration to the face. Sounds

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<v Speaker 2>like something from Bravehearder Game of Thrones. Greg told me

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<v Speaker 2>he was so stuck he even ran ads in the newspaper.

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<v Speaker 6>And so people would write us letters. Doctors would write

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<v Speaker 6>us letters. People make phone calls to the office making

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<v Speaker 6>the suggestion, and.

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<v Speaker 2>When they say there's no bad ideas in a brainstorm.

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<v Speaker 6>Whips, poles and chains. I'm not kidding. We actually had

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<v Speaker 6>a guy in Australia say that we should use bull

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<v Speaker 6>whips on people because that's what they use. And it's

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<v Speaker 6>like what several people, including some doctors wrote in that

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<v Speaker 6>we should try tranquilizer guns, like they tranquilize animals with

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<v Speaker 6>little drug cocktails. So I actually spent a day out

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<v Speaker 6>at the Los Angeles Zoo with the head veterinarian at

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<v Speaker 6>the zoo. Okay cool, except what he told me was, yeah,

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<v Speaker 6>the media never seems to find out the animal would

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<v Speaker 6>die half the time. So we kind of blew by that.

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<v Speaker 2>One doesn't scream LAPD a more humane way of policing.

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<v Speaker 2>But Greg didn't give up. He looked into a metal

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<v Speaker 2>chain hooked up to a seven foot shoust. Honestly, I

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<v Speaker 2>can't believe he looked into that one. It has chain

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<v Speaker 2>in the name, Greg, it.

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<v Speaker 6>Was called an action control chain, and you would try

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<v Speaker 6>to wrap the person up with that and then knock

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<v Speaker 6>them down with a big long, six or seven foot

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<v Speaker 6>baton and then get them handcuffed. And it's like, yeah, okay,

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<v Speaker 6>we didn't have a lot of luck with that.

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<v Speaker 2>And then he considered they're a giant fishing net.

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<v Speaker 6>Now the guy's all wrapped up, and then they get

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<v Speaker 6>him into the station and behind closed doors, get the

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<v Speaker 6>net off, and then the fight would be on.

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<v Speaker 2>There was pepper spray, but even the environmentalists got in

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<v Speaker 2>the way.

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<v Speaker 6>The state of California did not allow pepper spray. It

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<v Speaker 6>was banned. The state Department of Health Services said, no,

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<v Speaker 6>we don't want the pepper spray. We're not sure what

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<v Speaker 6>effect it would have on the ozone layer. So we're

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<v Speaker 6>out there kicking people with combat boots and beating them

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<v Speaker 6>with metal pipes and we can't use pepper spray because

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<v Speaker 6>they're worried about the ozone layer. It was nuts.

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<v Speaker 2>And then Greg found this news clip about a former

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<v Speaker 2>NASA scientist working on some kind of electric gun. This

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<v Speaker 2>wasn't Rick Smith, it was before his time. The guy

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<v Speaker 2>in the clip was named Jack Kover got.

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<v Speaker 8>Her a new space age weapon that stuns but does

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<v Speaker 8>not kill.

0:15:02.200 --> 0:15:04.520
<v Speaker 6>I picked up the phone and I called Jack Kover,

0:15:04.680 --> 0:15:07.880
<v Speaker 6>who was the taser inventor. His little factory was here

0:15:07.920 --> 0:15:12.360
<v Speaker 6>in southern California, in the city of Industry, and I

0:15:12.440 --> 0:15:15.800
<v Speaker 6>went out there and met him. Jack was a very

0:15:16.240 --> 0:15:20.640
<v Speaker 6>impressive guy. Jack had been a World War two airplane

0:15:20.760 --> 0:15:25.080
<v Speaker 6>test pilot, okay, and he was part of the Apollo

0:15:25.200 --> 0:15:26.840
<v Speaker 6>moon landing program.

0:15:27.440 --> 0:15:29.120
<v Speaker 2>Jack explained the concept to Greg.

0:15:29.800 --> 0:15:32.560
<v Speaker 6>I remember he asked me. He said, Greg, did you

0:15:32.560 --> 0:15:34.240
<v Speaker 6>ever work on a car? Did you ever do it

0:15:34.640 --> 0:15:37.080
<v Speaker 6>tune up on a car? And did you ever like

0:15:37.720 --> 0:15:41.560
<v Speaker 6>you know, did you ever touch the distributor cap and

0:15:41.960 --> 0:15:45.080
<v Speaker 6>get a short circuit through your body? And I go, yeah,

0:15:45.080 --> 0:15:48.240
<v Speaker 6>that happened. That happened once, he says, But it didn't

0:15:48.320 --> 0:15:51.200
<v Speaker 6>kill you, right, No, but it really startled you, right

0:15:51.920 --> 0:15:53.400
<v Speaker 6>And I go, well, yeah.

0:15:55.520 --> 0:15:58.960
<v Speaker 2>Jack showed Greg a prototype and he was sold. Soon

0:15:59.040 --> 0:16:03.160
<v Speaker 2>the laped had a few hundred tasers. The concept of

0:16:03.200 --> 0:16:06.920
<v Speaker 2>the taser was so good, but they weren't reliable. They

0:16:06.920 --> 0:16:09.720
<v Speaker 2>were shaped like a flashlight, hard to hold and hard

0:16:09.760 --> 0:16:13.000
<v Speaker 2>to aim. Plus they were big and bulky. Some cops

0:16:13.040 --> 0:16:15.359
<v Speaker 2>had to keep them in the trunks of their squad cars.

0:16:16.120 --> 0:16:18.760
<v Speaker 2>But the biggest problem was that a lot of times

0:16:19.160 --> 0:16:21.640
<v Speaker 2>they just didn't have enough power to stop an assailant,

0:16:22.440 --> 0:16:24.760
<v Speaker 2>which of course made the news.

0:16:25.520 --> 0:16:28.720
<v Speaker 1>Officers trying to take a man into custody, they used

0:16:28.720 --> 0:16:29.400
<v Speaker 1>a taser.

0:16:30.600 --> 0:16:32.360
<v Speaker 2>The tasers should have dropped him.

0:16:32.280 --> 0:16:34.320
<v Speaker 4>Long enough for the officers to take control.

0:16:34.640 --> 0:16:36.880
<v Speaker 3>It didn't stun guns to tasers.

0:16:36.920 --> 0:16:40.119
<v Speaker 1>They can be effective, but have never been totally reliable

0:16:40.400 --> 0:16:42.880
<v Speaker 1>against focused, combative attackers.

0:16:43.520 --> 0:16:45.440
<v Speaker 6>It just wasn't ready for prime time.

0:16:50.000 --> 0:16:54.040
<v Speaker 2>Then the taser was featured in primetime in March of

0:16:54.080 --> 0:16:58.080
<v Speaker 2>nineteen ninety one. The world watched as three LAPD officers

0:16:58.400 --> 0:17:02.480
<v Speaker 2>beat Rodney King. While many people were appalled to see

0:17:02.560 --> 0:17:05.800
<v Speaker 2>police nearly beat a black man to death, lots of

0:17:05.840 --> 0:17:09.760
<v Speaker 2>cops noticed something else too. The LAPD had tried to

0:17:09.800 --> 0:17:13.919
<v Speaker 2>fire the taser twice before the brutality began, two taser

0:17:13.960 --> 0:17:16.560
<v Speaker 2>shots that failed to keep King on the ground before

0:17:16.560 --> 0:17:21.880
<v Speaker 2>the other officers could put him in handcuffs. Greg moved

0:17:21.920 --> 0:17:25.280
<v Speaker 2>on from tasers, The weapons stayed on the fringe of

0:17:25.359 --> 0:17:29.280
<v Speaker 2>law enforcement until a bright young man from Scottsdale, Arizona,

0:17:29.800 --> 0:17:41.160
<v Speaker 2>had an idea. At the same time as Rodney King

0:17:41.240 --> 0:17:43.840
<v Speaker 2>was in the news. Rick Smith, the guy who had

0:17:43.920 --> 0:17:47.840
<v Speaker 2>changed tasers forever, had just graduated from Harvard. He was

0:17:47.880 --> 0:17:50.400
<v Speaker 2>getting his MBA, and he'd grown up watching his dad

0:17:50.440 --> 0:17:53.919
<v Speaker 2>try out business after business. Rick told the story to

0:17:53.960 --> 0:17:55.760
<v Speaker 2>my colleague Matt Stroud a few years ago.

0:17:56.480 --> 0:17:58.960
<v Speaker 4>He started a restaurant at one point failed bottom batical

0:17:59.000 --> 0:18:00.520
<v Speaker 4>distribution business fail.

0:18:01.440 --> 0:18:03.879
<v Speaker 2>Finally Rick's dad got in on the ground floor of

0:18:03.880 --> 0:18:06.640
<v Speaker 2>a Silicon Valley startup and made millions.

0:18:06.960 --> 0:18:08.879
<v Speaker 4>And you know, it was pretty cool, Like dad went

0:18:08.920 --> 0:18:11.720
<v Speaker 4>from struggling and then they's buying a Ferrari.

0:18:12.520 --> 0:18:14.199
<v Speaker 2>Rick says he made up his mind that by the

0:18:14.240 --> 0:18:16.959
<v Speaker 2>time he finished business school, he wanted to start his

0:18:17.000 --> 0:18:21.159
<v Speaker 2>own company. He just didn't know what kind yet. And

0:18:21.200 --> 0:18:24.119
<v Speaker 2>then he heard some news from back home in Scottsdale, Arizona.

0:18:24.760 --> 0:18:27.240
<v Speaker 2>Two guys he knew from playing high school football, Todd

0:18:27.240 --> 0:18:30.359
<v Speaker 2>and Corey, had gone speeding down Scottsdale Road in a

0:18:30.400 --> 0:18:32.800
<v Speaker 2>white Chevy Camaro and cut off a guy driving a

0:18:32.840 --> 0:18:33.560
<v Speaker 2>Honda a Cord.

0:18:34.560 --> 0:18:36.560
<v Speaker 4>They don't go to a party on a Friday or

0:18:36.600 --> 0:18:39.600
<v Speaker 4>Saturday night, and this guy follows him and they probably

0:18:39.600 --> 0:18:42.760
<v Speaker 4>got out of their car. There's yelling, there's tempers. This

0:18:42.880 --> 0:18:45.720
<v Speaker 4>other guy sees two big guys. He takes a guy

0:18:45.760 --> 0:18:47.600
<v Speaker 4>out in the glovebox, and he ends up shooting and

0:18:47.680 --> 0:18:48.359
<v Speaker 4>killing them both.

0:18:51.040 --> 0:18:55.640
<v Speaker 2>Todd and Corey's death changed Rick's life. Rick was ambitious.

0:18:56.160 --> 0:18:58.480
<v Speaker 2>He didn't want to leave school and just get a job.

0:18:59.160 --> 0:19:02.479
<v Speaker 2>He wanted to do something big, and this shooting started

0:19:02.480 --> 0:19:04.680
<v Speaker 2>making him think about the scale of gun violence in

0:19:04.720 --> 0:19:07.600
<v Speaker 2>the US. How many thousands of people are killed by

0:19:07.680 --> 0:19:11.080
<v Speaker 2>guns every year. He wanted to do something about it.

0:19:13.640 --> 0:19:16.040
<v Speaker 2>Rick had heard of a taser. He'd seen it in

0:19:16.080 --> 0:19:18.960
<v Speaker 2>movies like The Enforcer, and he was a Star Trek fan.

0:19:19.560 --> 0:19:21.880
<v Speaker 2>Captain Kirk didn't have a gun. He had a phaser,

0:19:22.400 --> 0:19:26.760
<v Speaker 2>a weapon that stuns but doesn't kill. Rick didn't understand

0:19:27.359 --> 0:19:31.840
<v Speaker 2>why wasn't the taser already a smashing success.

0:19:32.080 --> 0:19:34.159
<v Speaker 4>I'm convinced there will come a day with the idea

0:19:34.280 --> 0:19:38.840
<v Speaker 4>of blowing holes in people is going to seem horrific

0:19:38.840 --> 0:19:41.760
<v Speaker 4>and outdated. I think, yes, Pa, we can take some

0:19:41.800 --> 0:19:44.200
<v Speaker 4>inspiration from science fiction. Right, How bizarre were to look

0:19:44.200 --> 0:19:46.320
<v Speaker 4>at Captain Kirk whipped out a glock and blew a

0:19:46.320 --> 0:19:47.640
<v Speaker 4>hole in a Clayton Right.

0:19:48.840 --> 0:19:51.040
<v Speaker 2>Rick says, he saw the patent for the taser was

0:19:51.080 --> 0:19:54.479
<v Speaker 2>owned by a guy named Jack Kover, and Rick wanted in.

0:19:55.359 --> 0:19:57.600
<v Speaker 2>He convinced his dad to put up some money, and

0:19:57.640 --> 0:20:00.680
<v Speaker 2>he took his parents' camper two hours south of childhood

0:20:00.720 --> 0:20:03.560
<v Speaker 2>home to park it in Jack's driveway. They were kind

0:20:03.560 --> 0:20:07.119
<v Speaker 2>of an odd couple. Rick was the young and ambitious businessman,

0:20:07.640 --> 0:20:10.040
<v Speaker 2>Jack was the crotchety old scientist ready to give the

0:20:10.080 --> 0:20:13.480
<v Speaker 2>taser one last try. They bought parts at the local

0:20:13.560 --> 0:20:17.920
<v Speaker 2>hardware store and got to work in Jack's garage. Within

0:20:17.960 --> 0:20:20.800
<v Speaker 2>a few months, they had built a new prototype, the

0:20:20.840 --> 0:20:24.720
<v Speaker 2>air Taser thirty four thousand. They marketed it to civilians

0:20:24.760 --> 0:20:29.000
<v Speaker 2>who wanted to protect themselves, not police. They went on

0:20:29.040 --> 0:20:32.000
<v Speaker 2>sale in the Sharper Image catalog in nineteen ninety four.

0:20:33.280 --> 0:20:57.760
<v Speaker 2>It was a disaster. Rick thought that regular people would

0:20:57.840 --> 0:21:00.480
<v Speaker 2>jump at the chance to buy tasers for their self defense.

0:21:01.600 --> 0:21:04.040
<v Speaker 2>But what he didn't really consider was that most people

0:21:04.080 --> 0:21:07.119
<v Speaker 2>bought guns because they liked guns. They know what they

0:21:07.200 --> 0:21:10.480
<v Speaker 2>are and how to use them. They didn't like tasers.

0:21:11.440 --> 0:21:14.680
<v Speaker 2>I'm three years in. Rick was running out of cash.

0:21:15.080 --> 0:21:18.720
<v Speaker 2>By then, Jack Kober was gone. Rick was on his own.

0:21:19.800 --> 0:21:23.920
<v Speaker 4>Millions of dollars went into this basically wiping out my dad.

0:21:24.160 --> 0:21:26.520
<v Speaker 4>My mom at that point was super upset with us

0:21:26.560 --> 0:21:29.560
<v Speaker 4>because she was watching the nest egg Windel.

0:21:30.119 --> 0:21:33.520
<v Speaker 2>Rick told another journalist that his mom was so upset

0:21:33.840 --> 0:21:36.840
<v Speaker 2>she didn't even go to his wedding. He was scared.

0:21:37.680 --> 0:21:41.000
<v Speaker 2>He would stay up late filling orders himself, drinking beer

0:21:41.040 --> 0:21:43.679
<v Speaker 2>and wondering if everything he had put into this dream

0:21:44.000 --> 0:21:44.840
<v Speaker 2>was even worth it.

0:21:46.080 --> 0:21:47.639
<v Speaker 4>By now, I to be honest, I was on my

0:21:47.720 --> 0:21:50.400
<v Speaker 4>friends from Harvard. We're doing these startups up in Silicon Valley.

0:21:50.400 --> 0:21:53.240
<v Speaker 4>They were at these companies with goofy names like Yahoo,

0:21:53.840 --> 0:21:57.840
<v Speaker 4>and at this point I just sort of frank job

0:21:57.920 --> 0:21:59.840
<v Speaker 4>wanted out. But we had no choice.

0:22:00.840 --> 0:22:03.600
<v Speaker 2>As Rick tells it, his dad had signed over everything

0:22:03.640 --> 0:22:06.320
<v Speaker 2>he had to get the bank loans Rick needed. If

0:22:06.440 --> 0:22:09.680
<v Speaker 2>Rick couldn't pay him back, the family would lose everything.

0:22:14.920 --> 0:22:17.840
<v Speaker 2>Rick thought hard about his company. He still believed in

0:22:17.880 --> 0:22:22.919
<v Speaker 2>the mission to replace guns and by doing so, save lives.

0:22:23.359 --> 0:22:26.760
<v Speaker 2>He just needed customers, and if the sharper image crowd

0:22:26.840 --> 0:22:30.600
<v Speaker 2>wasn't buying, maybe police would. So he called the first

0:22:30.640 --> 0:22:33.680
<v Speaker 2>cop to ever give tasers a shop, Greg Meyer, from

0:22:33.680 --> 0:22:37.560
<v Speaker 2>the lapd. Rick invited him to dinner at Musso and

0:22:37.640 --> 0:22:43.400
<v Speaker 2>Frank's big red booths, white tablecloths, big steaks, A century

0:22:43.440 --> 0:22:45.480
<v Speaker 2>of Hollywood power brokers making deals.

0:22:46.560 --> 0:22:49.280
<v Speaker 6>Musso and Frank is more than one hundred years old.

0:22:49.320 --> 0:22:52.760
<v Speaker 6>Now it's a Hollywood hangout restaurant. All the stars would

0:22:52.800 --> 0:22:53.880
<v Speaker 6>hang out there and all that.

0:22:55.560 --> 0:22:57.800
<v Speaker 2>Greg talked about all the ways the taser needed to

0:22:57.800 --> 0:22:58.720
<v Speaker 2>be better, and.

0:22:58.800 --> 0:23:02.920
<v Speaker 6>What law enforcement need, and what the strengths and weaknesses are.

0:23:03.359 --> 0:23:05.359
<v Speaker 2>Shape it like a handgun to make it easier for

0:23:05.440 --> 0:23:08.800
<v Speaker 2>cops to point and shoot. Make it smaller. All these

0:23:08.840 --> 0:23:13.400
<v Speaker 2>tasers were way too big. But most importantly, make sure

0:23:13.440 --> 0:23:15.679
<v Speaker 2>it worked every time.

0:23:16.720 --> 0:23:19.280
<v Speaker 6>And we had a wonderful dinner, and I wished them

0:23:19.320 --> 0:23:20.800
<v Speaker 6>well in their venture.

0:23:23.880 --> 0:23:27.120
<v Speaker 2>Rick heard Greg loud and clear. He knew how important

0:23:27.119 --> 0:23:30.120
<v Speaker 2>it was for the taser to be reliable. He'd seen

0:23:30.160 --> 0:23:33.720
<v Speaker 2>his taser fail before a couple of years earlier. In

0:23:33.800 --> 0:23:36.399
<v Speaker 2>nineteen ninety eight, Rick had taken the airtaser to a

0:23:36.440 --> 0:23:39.720
<v Speaker 2>police convention and he was giving a presentation to a

0:23:39.760 --> 0:23:42.280
<v Speaker 2>couple hundred cops when he asked if anyone would like

0:23:42.320 --> 0:23:44.399
<v Speaker 2>to volunteer to take a hit from the air taser.

0:23:45.119 --> 0:23:47.439
<v Speaker 2>He thought he'd fire it. The volunteer would drop to

0:23:47.440 --> 0:23:50.720
<v Speaker 2>the ground and everyone would get a laugh. But you

0:23:50.800 --> 0:23:53.480
<v Speaker 2>know that old saying, don't ask a question you don't

0:23:53.480 --> 0:23:57.040
<v Speaker 2>already know the answer to. A man named Hans Morrero

0:23:57.480 --> 0:23:59.439
<v Speaker 2>raised his hand a volunteer.

0:24:00.480 --> 0:24:02.720
<v Speaker 3>I shoot him and literally doesn't plage.

0:24:03.600 --> 0:24:07.560
<v Speaker 2>Rick shot Hans with the taser, but he didn't go down. Instead,

0:24:07.840 --> 0:24:11.040
<v Speaker 2>he told Rick that the taser shock was making him uncomfortable,

0:24:11.800 --> 0:24:14.800
<v Speaker 2>which is, you know, not what you want to happen

0:24:15.000 --> 0:24:18.600
<v Speaker 2>when you're demonstrating a new weapon that's supposed to incapacitate

0:24:18.640 --> 0:24:20.040
<v Speaker 2>an attacker, and.

0:24:20.080 --> 0:24:22.159
<v Speaker 3>The whole audience roaring with laughter.

0:24:23.359 --> 0:24:27.000
<v Speaker 2>Everyone was laughing for the wrong reason. Later that night,

0:24:27.080 --> 0:24:29.960
<v Speaker 2>Rick Smith was down in the hotel bar, head down

0:24:30.119 --> 0:24:34.720
<v Speaker 2>and embarrassed. Hans found Rick and they started chatting.

0:24:34.960 --> 0:24:36.960
<v Speaker 4>And I asked, you know, so I started asking in

0:24:37.119 --> 0:24:39.160
<v Speaker 4>questions and he starts explaining to me. He's as well,

0:24:39.520 --> 0:24:42.520
<v Speaker 4>yeah we know, sir, I've studying marcial arts at the

0:24:42.560 --> 0:24:43.480
<v Speaker 4>He's two years old.

0:24:43.840 --> 0:24:46.320
<v Speaker 3>He's like a karate kid meets the terminator.

0:24:47.000 --> 0:24:48.880
<v Speaker 4>So he tells me about this and I said, hey, look,

0:24:48.960 --> 0:24:50.679
<v Speaker 4>we're we're working on a new system.

0:24:51.200 --> 0:24:54.919
<v Speaker 3>I think you are the ultimate test.

0:24:55.280 --> 0:24:59.080
<v Speaker 2>Rick and a small engineering team launched Project Stealth. It

0:24:59.160 --> 0:25:00.960
<v Speaker 2>was an all out effort to build a taser strong

0:25:01.040 --> 0:25:04.960
<v Speaker 2>enough to take down anyone, even Hans, a former chief

0:25:04.960 --> 0:25:11.960
<v Speaker 2>instructor of hand to hand combat for the Marines. A

0:25:12.040 --> 0:25:15.200
<v Speaker 2>year later, Rick was holding a new mup, the Advanced

0:25:15.240 --> 0:25:19.200
<v Speaker 2>Taser M twenty six. It was smaller, lighter, and easy

0:25:19.240 --> 0:25:22.560
<v Speaker 2>to use because it was shaped like a handgun. But

0:25:22.600 --> 0:25:25.639
<v Speaker 2>the biggest breakthrough was that it was more powerful. Who

0:25:25.720 --> 0:25:29.440
<v Speaker 2>was almost four times stronger than the airtaser twenty six

0:25:29.480 --> 0:25:33.159
<v Speaker 2>watts instead of seven. Rick flew Hans out to a

0:25:33.160 --> 0:25:36.160
<v Speaker 2>warehouse in Arizona to test the new taser on him.

0:25:36.440 --> 0:25:38.520
<v Speaker 2>He brought a video crew with him to film the

0:25:38.560 --> 0:25:41.480
<v Speaker 2>whole thing. The video starts.

0:25:45.200 --> 0:25:45.400
<v Speaker 8>Wow.

0:25:46.480 --> 0:25:49.560
<v Speaker 2>White text pops up on the black screen. It says

0:25:49.960 --> 0:25:55.000
<v Speaker 2>non lethal weapons cannot stop a focused, motivated attacker until

0:25:55.080 --> 0:25:59.920
<v Speaker 2>now the challenge Hans versus the Advanced Taser M twenty six.

0:26:03.320 --> 0:26:06.320
<v Speaker 2>Hans comes onto the screen, fists up standing on a

0:26:06.359 --> 0:26:10.240
<v Speaker 2>boxing mat. He's wearing white shorts, socks and sneakers and

0:26:10.320 --> 0:26:15.000
<v Speaker 2>nothing else. His muscles are on full display, like twelve

0:26:15.040 --> 0:26:18.720
<v Speaker 2>pack apps buys bigger than an NFL running back, huge

0:26:18.760 --> 0:26:25.640
<v Speaker 2>biceps in chest. The background is all black. He takes

0:26:25.680 --> 0:26:28.720
<v Speaker 2>a deep breath and gets in a fighting stance. He's

0:26:28.720 --> 0:26:30.840
<v Speaker 2>gonna go try to grab a gun on the ground

0:26:30.920 --> 0:26:33.879
<v Speaker 2>five feet in front of him. Every time I watch,

0:26:34.320 --> 0:26:43.119
<v Speaker 2>I kind of think he'll get it, but of course

0:26:43.560 --> 0:26:47.360
<v Speaker 2>he never gets the gun. The taser shoots electricity through

0:26:47.400 --> 0:26:54.080
<v Speaker 2>his body. Hans drops to the floor. Rick sent that

0:26:54.200 --> 0:26:57.280
<v Speaker 2>video to police departments around the country. It was like

0:26:57.320 --> 0:27:01.040
<v Speaker 2>the trailer for a summer blockbuster, and Hans was the star.

0:27:02.440 --> 0:27:05.800
<v Speaker 2>That video of Hans gave officers proof proof that the

0:27:05.800 --> 0:27:08.159
<v Speaker 2>taser was a weapon they could rely on and that

0:27:08.200 --> 0:27:12.040
<v Speaker 2>it wouldn't fail. Rick actually hired Hans to teach other

0:27:12.080 --> 0:27:14.720
<v Speaker 2>cops how to use the taser and lead a brilliant

0:27:14.800 --> 0:27:20.399
<v Speaker 2>grassroots marketing campaign. They started visiting police departments across the country.

0:27:21.359 --> 0:27:22.600
<v Speaker 3>Our sales pitch was really easy.

0:27:22.760 --> 0:27:24.960
<v Speaker 4>We would go around the police departments and we'd say, hey,

0:27:25.200 --> 0:27:26.360
<v Speaker 4>who's your biggest, topest guy.

0:27:27.280 --> 0:27:27.639
<v Speaker 8>Bring you in.

0:27:27.800 --> 0:27:30.720
<v Speaker 4>Okay, Spinky could beat this. Here's a one hundred bucks.

0:27:37.000 --> 0:27:38.919
<v Speaker 4>We pin them with the taser to boom down. They

0:27:38.920 --> 0:27:39.320
<v Speaker 4>would go.

0:27:40.520 --> 0:27:43.919
<v Speaker 2>Greg Meyer from the LAPD finally found that non lethal

0:27:44.000 --> 0:27:49.320
<v Speaker 2>weapon he'd been looking for, and as he remembers it.

0:27:48.520 --> 0:27:53.920
<v Speaker 6>It is a big hit. The public would come out

0:27:53.960 --> 0:27:56.800
<v Speaker 6>and see the police action. They were used to seeing

0:27:56.840 --> 0:27:58.960
<v Speaker 6>the police get in a big fight with these guys.

0:27:59.240 --> 0:28:01.600
<v Speaker 6>Now you've got the police stand in ten or twelve

0:28:01.600 --> 0:28:05.240
<v Speaker 6>feet away and launching these electric probes at the guys.

0:28:05.920 --> 0:28:09.080
<v Speaker 6>And what was also beautiful. When you have a naked

0:28:09.119 --> 0:28:14.000
<v Speaker 6>PCP suspect, they're usually all sweaty, And guess what, sweat

0:28:14.040 --> 0:28:18.960
<v Speaker 6>is a great electrical conductor. The salty sweat on your

0:28:19.000 --> 0:28:21.040
<v Speaker 6>body is a great and so it would make this

0:28:21.160 --> 0:28:25.680
<v Speaker 6>fascinating blue and purple light show on the person's body

0:28:26.040 --> 0:28:29.280
<v Speaker 6>while they're being taken down. So the public's standing there

0:28:29.280 --> 0:28:33.000
<v Speaker 6>on the corner clapping and cheering when the officers would

0:28:33.080 --> 0:28:35.760
<v Speaker 6>take these guys down with a taser, and nobody's getting

0:28:35.800 --> 0:28:40.320
<v Speaker 6>beat up, nobody's getting hurt. So it was like revolutionary.

0:28:40.960 --> 0:28:44.080
<v Speaker 8>If your local police officers are not get armed with tasers,

0:28:44.400 --> 0:28:46.200
<v Speaker 8>chances are they will be soon.

0:28:46.200 --> 0:28:49.640
<v Speaker 1>Across the country, cops call this taser the revolution.

0:28:49.840 --> 0:28:52.680
<v Speaker 8>These stun guns are growing in popularity as a way

0:28:52.720 --> 0:28:57.360
<v Speaker 8>to stop violent suspects without killing them.

0:28:57.880 --> 0:29:01.720
<v Speaker 2>The taser was doing everything that Rick Smith promised. It

0:29:01.840 --> 0:29:04.520
<v Speaker 2>was back in the national news, and this time for

0:29:04.600 --> 0:29:05.320
<v Speaker 2>a good reason.

0:29:06.040 --> 0:29:09.120
<v Speaker 1>Last year in Phoenix. Gun shootings by police went down

0:29:09.160 --> 0:29:12.400
<v Speaker 1>by half and fatal shootings dropped by a third. Thanks

0:29:12.440 --> 0:29:16.080
<v Speaker 1>to its reputation, there's a twelve week backlog in demand.

0:29:17.080 --> 0:29:20.640
<v Speaker 2>Thousands of police departments started buying the weapon. Rick took

0:29:20.680 --> 0:29:23.280
<v Speaker 2>Taser International public in May of two thousand and one

0:29:23.360 --> 0:29:27.720
<v Speaker 2>and raised about eight million dollars. Three years later, the

0:29:27.760 --> 0:29:33.200
<v Speaker 2>company was worth one point nine billion. The money was nice,

0:29:33.560 --> 0:29:36.240
<v Speaker 2>but for Rick it was always about the mission.

0:29:37.280 --> 0:29:38.719
<v Speaker 4>I remember why nottuly Ki up to me to tell

0:29:38.720 --> 0:29:40.280
<v Speaker 4>me a story about a thirteen year old girl that

0:29:40.480 --> 0:29:43.000
<v Speaker 4>was suicidal and was rightening to kill herself and then

0:29:43.000 --> 0:29:45.640
<v Speaker 4>slash her own risks. The officers are called to the

0:29:45.680 --> 0:29:48.560
<v Speaker 4>scene and she charges at them with a knife and

0:29:48.640 --> 0:29:50.680
<v Speaker 4>she screaming, killed me or something that's effect.

0:29:50.960 --> 0:29:53.160
<v Speaker 3>They'd taste her. They dropped her, and.

0:29:53.040 --> 0:29:54.960
<v Speaker 4>The officer said, I can tell you Rick one center.

0:29:55.240 --> 0:29:57.520
<v Speaker 4>We didn't know her device. Would he killed her an

0:29:57.560 --> 0:29:59.440
<v Speaker 4>exciting We didn't get in this business to kill thirteen

0:29:59.480 --> 0:30:00.000
<v Speaker 4>year old girl.

0:30:01.480 --> 0:30:04.800
<v Speaker 2>Stories like that one aren't science fiction. There really is

0:30:04.840 --> 0:30:07.840
<v Speaker 2>someone who is alive today because she wasn't shot with

0:30:07.880 --> 0:30:11.400
<v Speaker 2>a gun when she was thirteen, alive because of Rick's weapon.

0:30:12.240 --> 0:30:14.840
<v Speaker 2>The company studied the impact of the Taser and found

0:30:14.880 --> 0:30:21.320
<v Speaker 2>they were saving roughly fifty people's lives a day. I

0:30:21.400 --> 0:30:24.720
<v Speaker 2>left Taser's sci fi headquarters in Arizona with my own

0:30:24.760 --> 0:30:28.080
<v Speaker 2>mission to know everything I could about the Taser and

0:30:28.200 --> 0:30:34.960
<v Speaker 2>Rick Smith. Rick's whole thing is that he's working to

0:30:35.000 --> 0:30:38.680
<v Speaker 2>make the impossible possible, and as I'm reading about him,

0:30:38.880 --> 0:30:42.480
<v Speaker 2>he constantly references Star Trek and the show's technology as

0:30:42.480 --> 0:30:49.400
<v Speaker 2>his inspiration phasers that don't kill people. If the headquarters

0:30:49.480 --> 0:30:53.480
<v Speaker 2>is his star Fleet ship, he's Taser's Captain Kirk. So

0:30:53.560 --> 0:30:57.680
<v Speaker 2>I started reading more about Captain Kirk, and what's interesting

0:30:57.720 --> 0:31:00.480
<v Speaker 2>to me is how he got a start. There's a

0:31:00.520 --> 0:31:04.680
<v Speaker 2>simulation that's part of his training. It's a test. Kirk

0:31:04.720 --> 0:31:07.760
<v Speaker 2>has to make a choice save a ship of innocent

0:31:07.840 --> 0:31:10.960
<v Speaker 2>people from certain death and kill his own crew in

0:31:10.960 --> 0:31:15.280
<v Speaker 2>the process, or save his crew and let the civilians die.

0:31:16.520 --> 0:31:21.400
<v Speaker 2>There's no right choice. In the show, the whole point

0:31:21.440 --> 0:31:24.520
<v Speaker 2>of the test is to teach leaders about no win situations,

0:31:25.760 --> 0:31:29.280
<v Speaker 2>but Kirk doesn't believe in no win situations. He realizes

0:31:29.360 --> 0:31:32.560
<v Speaker 2>the game is rigged, so he decides to rewrite the rules.

0:31:33.520 --> 0:31:36.400
<v Speaker 2>He secretly reprograms the game so he can save the

0:31:36.440 --> 0:31:40.000
<v Speaker 2>ship and his crew. He becomes a captain, even though

0:31:40.560 --> 0:31:45.680
<v Speaker 2>technically he cheated. That's what Rick says he's doing, creating

0:31:45.720 --> 0:31:49.320
<v Speaker 2>technology to prevent lethal situations for cops and the people

0:31:49.360 --> 0:31:54.400
<v Speaker 2>they serve. But then I began to wonder if Captain

0:31:54.480 --> 0:32:09.160
<v Speaker 2>Kirk cheated, did Rick Smith cheat too? This season on

0:32:09.320 --> 0:32:10.440
<v Speaker 2>Taser Incorporated.

0:32:10.720 --> 0:32:13.160
<v Speaker 4>Look, I've been hit with this thing seven times. Every

0:32:13.200 --> 0:32:15.400
<v Speaker 4>senior employeet this company has been hit with a taser.

0:32:15.600 --> 0:32:17.680
<v Speaker 4>Many of our wives, many of our children have been

0:32:17.760 --> 0:32:21.600
<v Speaker 4>hit with tasers. So we believe this is the safest

0:32:21.640 --> 0:32:23.480
<v Speaker 4>way to get a violent person under control.

0:32:23.680 --> 0:32:24.320
<v Speaker 2>That's huge.

0:32:24.360 --> 0:32:27.640
<v Speaker 4>We're very proud of what we do, and it is

0:32:27.680 --> 0:32:28.760
<v Speaker 4>like a religion to us.

0:32:29.560 --> 0:32:31.240
<v Speaker 5>At the end of the day, if you have to

0:32:31.240 --> 0:32:33.280
<v Speaker 5>put your hands on somebody, you got to scuffle with somebody,

0:32:33.360 --> 0:32:35.680
<v Speaker 5>why risk that you can just shoot them on the taser.

0:32:35.920 --> 0:32:38.280
<v Speaker 5>So it became more of a compliance tool, in an

0:32:38.320 --> 0:32:42.080
<v Speaker 5>everyday compliance tool where hey, put your hands behind your back,

0:32:42.520 --> 0:32:46.240
<v Speaker 5>fuck you, okay, watch this, you know, And it was,

0:32:46.640 --> 0:32:49.640
<v Speaker 5>you know, a taser deployment, and that was how we

0:32:49.640 --> 0:32:50.160
<v Speaker 5>were trained.

0:32:50.440 --> 0:32:55.080
<v Speaker 2>I get right back there, and it's bad, It's really, really,

0:32:56.960 --> 0:32:57.840
<v Speaker 2>really bad.

0:32:57.840 --> 0:33:01.280
<v Speaker 5>And I'm just like, why don't cops know any of

0:33:01.280 --> 0:33:04.440
<v Speaker 5>this stuff? Like, if you knew this, you wouldn't use

0:33:04.480 --> 0:33:04.920
<v Speaker 5>this thing.

0:33:05.200 --> 0:33:09.240
<v Speaker 2>They said, We've now warned you, and if you do this,

0:33:09.600 --> 0:33:25.560
<v Speaker 2>guess what it's on you. Absolute Taser Incorporated is a

0:33:25.560 --> 0:33:28.719
<v Speaker 2>production of Lava for Good in association with Signal Company

0:33:28.800 --> 0:33:32.880
<v Speaker 2>Number One. Be sure to follow us on Instagram, TikTok, Facebook,

0:33:32.960 --> 0:33:36.360
<v Speaker 2>and threads at Lava for Good. Follow me at Nick

0:33:36.400 --> 0:33:40.640
<v Speaker 2>Beredini on Instagram and Twitter. Taser Incorporated is written and

0:33:40.680 --> 0:33:45.280
<v Speaker 2>produced by me Nick Beredini. Our executive producers are Jason Flamm,

0:33:45.400 --> 0:33:49.480
<v Speaker 2>Jeff Kempler, and Kevin Wordis. Kara Kornhaber is our senior producer.

0:33:49.920 --> 0:33:53.040
<v Speaker 2>Jackie Paul is our producer. Hannah Biel is our writer

0:33:53.160 --> 0:33:57.680
<v Speaker 2>and producer. Joe Plored is our sound designer. Music composed

0:33:57.680 --> 0:34:01.080
<v Speaker 2>and produced by Alexis Quadrado at The plot Azza Rojas Studio.

0:34:01.680 --> 0:34:05.400
<v Speaker 2>Marianne McCune is our editor, fact checking by Danya Suliman.

0:34:06.040 --> 0:34:09.120
<v Speaker 2>Jeff Cliburn is our head of marketing and operations. Our

0:34:09.160 --> 0:34:13.040
<v Speaker 2>social media director is is Marie Guarda Rama, our social

0:34:13.080 --> 0:34:15.880
<v Speaker 2>media manager is Sarah Gibbons, and our art director is

0:34:15.920 --> 0:34:19.280
<v Speaker 2>Andrew Nelson additional reporting by Matt Strapp,