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Speaker 1: Ron an Adian, like my wife says. You know, every

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Speaker 1: time I say to my wife, I make a joke,

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Speaker 1: I say little jokes, she goes, you're right. So I

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Speaker 1: don't understand that. What is she trying to tell me?

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Speaker 2: You know, whatever happens that's done, something.

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Speaker 3: Get all American nail.

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Speaker 4: And it is something.

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Speaker 5: The car doctor remember looking at the fuel comes. I

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Speaker 5: don't again, I apologize.

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Speaker 1: That's that's okay.

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Speaker 2: Brother.

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Speaker 1: Listen, you're trying, you know what, anybody that's trying to learn,

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Speaker 1: I'm always I'm always happy to, you know, help them.

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Speaker 3: Welcome to the radio home of ron Ananian, the Car Doctor.

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Speaker 3: Since nineteen ninety one, this is where car owners the

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Speaker 3: world overturned to for their definitive opinion on automotive repair.

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Speaker 3: If you're mechanics giving you a busy signal, pick up

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Speaker 3: the phone and call in the garage doors are opening.

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Speaker 1: But I am here to take your calls at eight

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Speaker 1: five five five six ninety nine.

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Speaker 3: Hundred and naw hee.

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Speaker 1: Running sometimes in order repair. Sometimes those hold the applause.

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Speaker 5: You know.

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Speaker 1: This week in the shop was well crazy week, right

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Speaker 1: leading up a Memorial Day weekend and a lot of

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Speaker 1: repetitive stuff, A lot of tirework, a lot of tire

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Speaker 1: pressure monitoring system lights and issues and all kinds of things.

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Speaker 1: We're going to talk about some of those in the

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Speaker 1: coming weeks. A couple of surprises we had I was

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Speaker 1: working on and Jeff knows who he is, and I

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Speaker 1: know he's a regular listener. Jeffs lexis his exhaust manifolds.

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Speaker 1: We were doing catalytic converter exhaust manifolds and one of

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Speaker 1: the new exhaust manifolds had some issues that I had

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Speaker 1: to straighten out. You know, it's amazing. You've got to

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Speaker 1: you've got to look at everything. You've you've got to

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Speaker 1: be hands on. You know, you're in it up to

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Speaker 1: your neck every day. And you know, he just looked

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Speaker 1: for something to go smoothly. And then there's two thousand

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Speaker 1: and sixteen jeep Cherokee came along, and you know it

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Speaker 1: started out simple enough, Hey can you change the oil

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Speaker 1: on my jeep this week?

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Speaker 4: You no promm? Okay?

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Speaker 1: And when it came in the oil change, which was overdue,

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Speaker 1: became a clunking issue, became Gee's do for state inspection.

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Speaker 4: All right.

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Speaker 1: Well, the cars just home from college, and you know,

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Speaker 1: we just went about did the normal service stuff. And

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Speaker 1: you know I went and inspected it and failed. It

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Speaker 1: failed because the monitors, the self tests weren't ready. You know,

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Speaker 1: I want to talk. I could talk. I could talk

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Speaker 1: for days about self tests and motor vehicle inspection because

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Speaker 1: it's really just amazing to me how much misconception there

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Speaker 1: is out there. A monitor self test is what you

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Speaker 1: do when you get up in the morning. All right,

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Speaker 1: you get up, you go through your routine. You you

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Speaker 1: bath room, you shower, you shave, you have breakfast, you

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Speaker 1: have a cup of coffee. You go running out the

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Speaker 1: door like your Harizon fire because you're laid from work. Maybe,

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Speaker 1: But whatever you do on a regular consistent basis same

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Speaker 1: thing with a computer. A car. Computer does its routine,

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Speaker 1: It runs its monitors, it runs its self tests to

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Speaker 1: make sure that all its circuits are functioning and everything

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Speaker 1: is working as designed. It's just that simple. But they

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Speaker 1: don't happen all instantaneously, all at once. The engine has

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Speaker 1: to be at certain temperatures, certain speeds, the vehicle has

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Speaker 1: to be at certain loads, It has to be under

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Speaker 1: certain operating conditions in order to meet the criteria by

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Speaker 1: which those monitors will run and complete. Complete monitors does

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Speaker 1: not mean that it is a pass. You completed every

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Speaker 1: test in high school that they gave you. In algebra,

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Speaker 1: you did not pass every test that you took it

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Speaker 1: algebra in high school at least died in. So it's

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Speaker 1: the idea that it's completed. The virtue of whether or

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Speaker 1: not it is a pass or failed determines whether or

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Speaker 1: not there is a fault code and a check engine

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Speaker 1: light on your dashboard. So let's get that clear about minds.

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Speaker 1: The only ways that monitors get reset are if the

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Speaker 1: vehicle loses power, disconnect the battery, pull the relay that

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Speaker 1: powers up the computer for its keep alive memory, or

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Speaker 1: if the vehicle has a fault code and somebody goes

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Speaker 1: in with a scan tool and manually clears it. That's it.

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Speaker 1: I know of no other way. And I say that

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Speaker 1: because I say that, because you know, it becomes an

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Speaker 1: issue of you know, I say that because I listen

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Speaker 1: to other podcasts. There's no other way to say this.

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Speaker 1: You know, I'll spin around the dial and and some

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Speaker 1: of the other automotive podcasts out there, and not to

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Speaker 1: bang our drum, but some of these guys don't know

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Speaker 1: what they're talking about. Because some of the things they

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Speaker 1: say are just absolutely ridiculous. And I point that out

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Speaker 1: because you need to have a good clear understanding of monitors.

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Speaker 1: You need to understand basics of OBD two, which I'm

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Speaker 1: starting to think most guys can't spell. So this jeep

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Speaker 1: needed its monitors run in any event, and I guess

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Speaker 1: the soort point for me was I asked the individual

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Speaker 1: that owned it, you know, has anybody disconnected? But no, no, no,

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Speaker 1: no no, And I ran monitors on this This car

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Speaker 1: was so confused. And I'm seeing this more and more,

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Speaker 1: especially on newer vehicles as they as those vehicles age,

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Speaker 1: as these vehicles get older and more complicated and more technology.

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Speaker 1: When you disconnect a battery, and this is why I

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Speaker 1: get so hot under the collar for the guys that say,

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Speaker 1: to clear a code, disconnect the vehicle battery, the vehicle

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Speaker 1: loses its internal what's the word I'm looking for. I

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Speaker 1: think of it as modulation. It loses its internal reckoning,

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Speaker 1: it loses its base calibration, and all that calibration has

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Speaker 1: to be retrained and retaught, and that takes time. I

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Speaker 1: had to drive this jeep. Now, normally I can get

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Speaker 1: most vehicles to run monitors somewhere between fifteen and twenty miles.

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Speaker 1: I had to drive this jeep seventy eight miles to

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Speaker 1: get monitors to run, which is absolutely ridiculous, all right.

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Speaker 1: And we got to the end of the conversation and

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Speaker 1: that's when the customer turned to me and said, well,

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Speaker 1: you know, I was trying to make the LED headlights

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Speaker 1: work and that's when I started pulling relays and I

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Speaker 1: got the lights to work. I wonder and I said, yeah,

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Speaker 1: I wonder if you pulled the LED or I wonder

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Speaker 1: if you pulled the relay for the powertrain control module,

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Speaker 1: and that's what cleared it. You know, cars are not

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Speaker 1: something to be taken lightly. They're not. And I'm not

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Speaker 1: going to scold anybody. I'm just going to say, you know,

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Speaker 1: if you don't know what you're doing, don't touch it,

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Speaker 1: because it's going to you're gonna break it. I often

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Speaker 1: think of my engineer Tom Ray. You know Tom does

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Speaker 1: you know? Tom is like Superman without the Cape. We

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Speaker 1: never talk about it, but I'm fortunate to have the

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Speaker 1: best radio guy in the business running this show behind

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Speaker 1: the scenes. Because Tom talks about what he does during

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Speaker 1: the week, and you know, towers go up and fooling

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Speaker 1: around with high voltage and fooling around with things that

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Speaker 1: are beyond me. And he tells me the stories about

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Speaker 1: guys who basically want to stick their finger in a

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Speaker 1: light socket and you know, and not get electrocuted, and

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Speaker 1: they don't understand that. And I worry about that with

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Speaker 1: automobiles because if you don't understand what you're doing, you're

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Speaker 1: sticking your finger in a light socket expecting not to

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Speaker 1: get electrocuted. So be careful, you know. It's just I

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Speaker 1: guess I'm just a little rubbed the wrong way. So

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Speaker 1: I'll leave the opening message there by the way. Somebody called.

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Speaker 1: Then Tom sent me a message the lady with a

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Speaker 1: differential problem last hour? What could she have done to

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Speaker 1: prevent that? Well, we're talking about the person with the

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Speaker 1: twenty eighteen Acura that the differential went bad with less

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Speaker 1: than eighty five thousand miles on the vehicle. What we

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Speaker 1: have done to prevent that? Change the fluid check the

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Speaker 1: fluid level on a regular basis, you know, just because

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Speaker 1: there's no noise coming out of the vehicle at thirty

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Speaker 1: sixty ninety thousand miles, you're required to check fluid levels.

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Speaker 1: It was a concept you know, I go back to

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Speaker 1: the days of working in the gas station. Every car

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Speaker 1: that got an oil change, we always open up the

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Speaker 1: drain plug on the differential check to make sure a

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Speaker 1: couple of drops a gear oil dropped out. We got

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Speaker 1: out of that habit. Now, you know, it's not something

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Speaker 1: that's going to happen on a regular basis because it

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Speaker 1: takes a little bit of time to get to access

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Speaker 1: some of these differentials, to get in there to fill

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Speaker 1: and look and see. But you know, regular routine maintenance.

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Speaker 1: I think at sixty thousand miles, the majority of vehicles

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Speaker 1: need drive train fluids. They really do. Maybe not transmission

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Speaker 1: fluid in every case, because there are some exceptions to

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Speaker 1: that rule most of them, but differentials, transfer case units.

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Speaker 1: Some of these fluids that are in these transfer cases,

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Speaker 1: they're not gear oil. They are a very light, very light,

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Speaker 1: viscous fluid, and they tend to evaporate and dry up

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Speaker 1: over time. And you've got to remember there's less than

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Speaker 1: a court in most of these transfer cases, so hot sun,

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Speaker 1: hot days, high mileage, high speeds. To start to evaporate

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Speaker 1: fluid over time is not impossible, especially five or six

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Speaker 1: years later. So the answer to the question is check

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Speaker 1: the fluid level on a semi regular basis. Let's pull over,

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Speaker 1: take a pause. When we return, we'll open up the phones,

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Speaker 1: which are already lit up. I'm Ron an Indian.

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Speaker 6: Don't go anywhere, whether it's a little red Corvette or

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Speaker 6: you go. You've come to the right place to get

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Speaker 6: that car fixed. Ron An, Ay in the car doctor

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Speaker 6: eight five five five six zero nine nine zero zero.

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Speaker 1: Now back to Ron. Hey, let's go down. Let's go

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Speaker 1: down Virginia Way. Talk to Sal seventy two f F

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Speaker 1: one hundred pickup truck. Sell. Welcome to the car doctor, sir.

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Speaker 1: How can I help?

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Speaker 5: How you doing? Run? I just want to warn your

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Speaker 5: on I am a certified YouTube mechanic, so just make

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Speaker 5: sure you know that.

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Speaker 1: Okay, Well, that's okay. I'm a certified youtubeer also, so

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Speaker 1: you know what we all look. We all look that

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Speaker 1: we have to look. So I understand I'm only kidding

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Speaker 1: with you, So go ahead, Sal, What do you got

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Speaker 1: a right?

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Speaker 5: All right? So anyway, I'm going to just give you

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Speaker 5: the symptom and then I can give you the rest

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Speaker 5: of the information as you go. But I had a

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Speaker 5: rear end. I can't get the Basically, I can't get

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Speaker 5: the axle shaft out. It's a ford and for I understand,

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Speaker 5: once you get the four bolts out that you know,

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Speaker 5: hold on the back and plate, you're supposed to really

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Speaker 5: get that rear shaft out. And I can't get it out, right,

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Speaker 5: I burned up the bearing in there.

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Speaker 1: Okay, so let's take it out. Let's let's let's clarify this.

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Speaker 1: When you look at the center section of the rear differential,

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Speaker 1: all right, it unbolts towards the front of the vehicle.

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Speaker 5: Correct, it does.

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Speaker 1: Okay, So there's no there's no rear access cover. I

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Speaker 1: just want to be sure, you know, nineteen seventy two

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Speaker 1: was a while ago that nobody swapped in a different

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Speaker 1: rear end into this and make sure we're dealing with

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Speaker 1: a factory rear. So the only thing holding that axle

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Speaker 1: in is is that retainer. All right, Those those four

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Speaker 1: nuts that you took off with the retainer. Now, those

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Speaker 1: bearings where they sit sometimes there's a rubber seal or

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Speaker 1: a little like a rubber o ring that the bearing.

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Speaker 1: It's like there's a groove cut in the bearing and

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Speaker 1: then they you know, it's kind of like a press

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Speaker 1: fit poping type of routine. So it's gonna be it's

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Speaker 1: gonna be a slide hammer. Do you have a slide hammer?

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Speaker 7: Yeah?

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Speaker 5: I tried that, and I'll tell you what. It didn't

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Speaker 5: seem like it was budget.

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Speaker 1: All right, it's going to be a slide hammer bolted

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Speaker 1: to the axle flange and some heat. Don't be afraid

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Speaker 1: to heat it, all right? How big is your How

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Speaker 1: big is your slide hammer? Two pound? Five pound, ten pounds?

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Speaker 5: It's I got it from Advance, I rented it. It

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Speaker 5: was I couldn't tell you. I don't know what the

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Speaker 5: size was, but I don't think I had a real

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Speaker 5: good bite on it. I mean I really couldn't get it.

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Speaker 5: I mean, but I just yeah, sogure, Like I said that,

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Speaker 5: I'm gonna make sure that I'm not going to so

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Speaker 5: many people are saying that there's a pin in this,

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Speaker 5: in some of them, but I don't think there is

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Speaker 5: in the ford, right, there is there no?

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Speaker 1: Now, okay, let's let's think of it like this, all right.

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Speaker 1: If this differential bolts in from the front of the housing,

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Speaker 1: meaning if you one did those those carrier nuts, all right,

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Speaker 1: where it holds the dift to the carrier to the housing.

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Speaker 1: All right, that unit pops forward correct if you unbolted,

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Speaker 1: if you right. So if that's if that's what we're

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Speaker 1: dealing with here or tried and true old school Ford

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Speaker 1: nine inch, how would how would you put the pin in?

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Speaker 1: You have to take the axle out to get the

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Speaker 1: carrier out. To take the pin out, you can't write logic.

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Speaker 1: Logic is as logic is. It's there's only one way.

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Speaker 1: Those axles press in from the side or push in

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Speaker 1: from the side. So if you've burned up the bearing,

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Speaker 1: now you might have scored that bearing and heated it

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Speaker 1: so much that it's gold itself into the carrier housing itself.

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Speaker 1: But you won't know that until you get yeah, you

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Speaker 1: you won't know that till you get it out.

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Speaker 7: So now that makes your question, if I did that,

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Speaker 7: would I be would that now other than the bearing

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Speaker 7: with that whole actual uh, the how you know the

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Speaker 7: carrier the housing? Would that be basically toast or what?

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Speaker 7: You know?

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Speaker 1: You don't know till you get it out. I've never

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Speaker 1: seen that, Okay, I've never seen that. Sal you know,

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Speaker 1: I've seen it where the bearing will actually expand and

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Speaker 1: get hot and you know, we'll we'll just have to

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Speaker 1: clean up the housing a little bit, just scuff it

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Speaker 1: up a little bit so that the bearing goes in smooth.

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Speaker 1: You know, that bearing has to be in there tight

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Speaker 1: so it doesn't bounce around, and that's usually what the

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Speaker 1: O ring will take up. And the O ring provides

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Speaker 1: a little bit of gear oil seal so it doesn't

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Speaker 1: seek past you know. But at this point you've got

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Speaker 1: to get that out, so it's going to be heat

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Speaker 1: a good slide hammer. How are you attaching the slide

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Speaker 1: hammer to the axle? Are you putting it around the

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Speaker 1: sides or bolting into the studs?

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Speaker 5: Well, right, let's just say I haven't really gave it

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Speaker 5: a great try. I really haven't had the I did

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Speaker 5: kind of a half you know, not good, not too

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Speaker 5: good of a job. I was working on another project,

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Speaker 5: so I kind of didn't really get into it as

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Speaker 5: far as I should. Okay, so let me say it.

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Speaker 1: Yeah, let me let me say. Let me tell you

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Speaker 1: where we're going. You want to get. You want to

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Speaker 1: get a slide hammer with an axle flange attachment, so

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Speaker 1: you know, kind of like the palm of your hand,

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Speaker 1: so it physically bolts to the axle flange itself. When

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Speaker 1: you get back to the parts store, get back to

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Speaker 1: your local AutoZone, tell them you want what's the biggest asking,

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Speaker 1: what's the biggest slide hammer You've got to rent, all right,

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Speaker 1: And while you're down there, pick up a couple of

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Speaker 1: extra lugnuts for this, because you're gonna beat the lug

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Speaker 1: nuts up, all right, put the put the slide hammer

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Speaker 1: on with the axle flange. You know, it'll just basically bolt.

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Speaker 1: It'll be a four, it'll be one, two, three, four,

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Speaker 1: it'll be a four hole flange, all right. You're only

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Speaker 1: gonna use two or three of the holes, all right.

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Speaker 1: Put some lug nuts on there, a bit of heat,

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Speaker 1: get it hot, and give it a couple of As

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Speaker 1: we say in the shop, what this is is this

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Speaker 1: is a pull harder, all right. You've just got to

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Speaker 1: You've just got to get it on there and pull harder.

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Speaker 1: In your case, bang it harder, all right, because it's

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Speaker 1: gonna come out. The idea of the slide hammer is

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Speaker 1: the heavier the weight on the end, okay, And you've

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Speaker 1: got to be prepared. And doing this on the ground

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Speaker 1: isn't easy. If you're on the ground, you've got a

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Speaker 1: position yourself, right, But you want to make sure that

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Speaker 1: that slide hammer slides the entire length and give it

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Speaker 1: a good pop as you pull it back.

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Speaker 5: Capeche, I got you, yeah, Capeche, now left you real quick.

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Speaker 5: Now that's it. Now two things. That's a nine inch

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Speaker 5: correct if that stock is that correct?

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Speaker 1: Should be a nine inch rear?

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00:15:24,040 --> 00:15:24,280
Speaker 4: Yes?

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Speaker 5: Okay, Now with that, Now they're talking about splines. Is

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00:15:28,120 --> 00:15:30,120
Speaker 5: that thirty two or twenty eighth splines? Do you know

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Speaker 5: that much about it that?

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Speaker 1: You know what?

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Speaker 5: But I might just get a whole new share.

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Speaker 1: Well, you won't know that to you take it out.

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Speaker 1: When you get it out, you're just gonna count. You're

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Speaker 1: just going to count the axle, you know, mark one,

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Speaker 1: take a marker, wipe off the end, take a magic marker.

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00:15:42,560 --> 00:15:46,200
Speaker 1: That's one, and then just start counting splines, all right,

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Speaker 1: because that varied by you know, whether or not did

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Speaker 1: it come out of the Saint Louis plant, out of

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Speaker 1: the Michigan plant, out of the Los Angeles plant. You know,

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Speaker 1: the way the car companies are back then, they weren't

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Speaker 1: as computerized and as organized as they are today. It's

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Speaker 1: whatever they had in local stock and local resource. You

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Speaker 1: know that's like, go back to nineteen fifty five. I

325
00:16:07,080 --> 00:16:10,680
Speaker 1: can show you nineteen fifty five Chevy spinometers. Some are

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Speaker 1: black and white, some are white and black as far

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Speaker 1: as the odometers, and it depends on what plant they

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Speaker 1: were made in, what day of the week, and what

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Speaker 1: month they were made in. It's crazy. So what was

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Speaker 1: your what was your second question? Quickly?

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Speaker 5: No, No, that was it. That was just about the

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00:16:24,480 --> 00:16:26,360
Speaker 5: splines in the nine eight. So that's all I want

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00:16:26,400 --> 00:16:27,840
Speaker 5: to do, So I might just put another shift in

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00:16:27,840 --> 00:16:30,000
Speaker 5: there so if I can get this one out rather

335
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Speaker 5: than messing with it.

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Speaker 2: Right.

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00:16:31,240 --> 00:16:33,640
Speaker 1: Well, now, once you get this out, this this is

338
00:16:33,640 --> 00:16:39,800
Speaker 1: going to come out bearing and shaft complete. You understand that, right, Yeah, Okay,

339
00:16:39,880 --> 00:16:41,680
Speaker 1: this is going to come out. The bearing is pressed

340
00:16:41,720 --> 00:16:44,240
Speaker 1: onto the shaft. So once you get this shaft out,

341
00:16:44,560 --> 00:16:46,120
Speaker 1: you're going to take it back to your local auto

342
00:16:46,200 --> 00:16:48,280
Speaker 1: zone and see, if you know, get them to press

343
00:16:48,320 --> 00:16:51,240
Speaker 1: the bearing off, and there's going to be a staked retainer.

344
00:16:51,280 --> 00:16:53,680
Speaker 1: Get the retainer off, get the bearing off, and press

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00:16:53,720 --> 00:16:54,280
Speaker 1: the new one on.

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00:16:55,720 --> 00:16:58,400
Speaker 5: All right, Yeah, this is all new to me. That's

347
00:16:58,400 --> 00:17:00,000
Speaker 5: why I'm like, I'm just going step by step.

348
00:17:00,080 --> 00:17:02,920
Speaker 1: Yeah, you can't get hurt here. This is all nuts

349
00:17:02,960 --> 00:17:05,240
Speaker 1: and bolts. Just make sure the vehicles support it and

350
00:17:05,320 --> 00:17:08,160
Speaker 1: all but a little bit of heat and a good

351
00:17:08,160 --> 00:17:11,640
Speaker 1: slide hammer. The bigger the better. You can't you can't

352
00:17:11,720 --> 00:17:13,560
Speaker 1: hurt or anything, because at this point the only way

353
00:17:13,560 --> 00:17:16,200
Speaker 1: that axles coming out is through the side that bearing.

354
00:17:16,280 --> 00:17:18,600
Speaker 1: Is that badly gold into that housing, then you've got

355
00:17:18,640 --> 00:17:19,800
Speaker 1: bigger issues.

356
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Speaker 5: All right, gotcha, I appreciate it.

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Speaker 1: You're very welcome. Sal so you be well. You're very welcome.

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Speaker 1: You're welcome. Bye bye. Listen. I don't care where you're

359
00:17:29,040 --> 00:17:32,440
Speaker 1: getting your information from. If you're here and you're trying

360
00:17:32,440 --> 00:17:34,760
Speaker 1: to learn in a positive manner, I'm your guy, because

361
00:17:34,760 --> 00:17:36,840
Speaker 1: I'm going to teach you, all right, because that's that's

362
00:17:36,840 --> 00:17:39,040
Speaker 1: my job. That's what I'm supposed to do. You know.

363
00:17:39,280 --> 00:17:41,159
Speaker 1: It's people say to me all the time, you're a

364
00:17:41,160 --> 00:17:43,440
Speaker 1: good teacher. I don't think I'm a good teacher. It's

365
00:17:43,720 --> 00:17:47,879
Speaker 1: it's it's breaking it down so that you can understand it,

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Speaker 1: so that I can understand it. Because, believe it or not,

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00:17:50,240 --> 00:17:52,119
Speaker 1: I'm learning from you as we go to because you

368
00:17:52,119 --> 00:17:54,159
Speaker 1: guys have taught me a lot over the years, and

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00:17:54,400 --> 00:17:56,480
Speaker 1: sometimes you're teaching me how to have patience. But that's

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00:17:56,480 --> 00:17:58,920
Speaker 1: another story. But Sally, you're well on your way, sir.

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Speaker 1: But yes, that actual come out through the side, a

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00:18:01,560 --> 00:18:04,200
Speaker 1: little bit of heat, a little bit of persuasion and sweat,

373
00:18:04,440 --> 00:18:07,720
Speaker 1: and a little bit of pull harder. So keep on going.

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00:18:07,800 --> 00:18:09,840
Speaker 1: Let us know when we come back. I want to

375
00:18:09,840 --> 00:18:12,720
Speaker 1: talk a little bit about California has passed a bill

376
00:18:13,080 --> 00:18:15,040
Speaker 1: that's going to affect how you drive and operate and

377
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Speaker 1: buy a car in California. Again. I'm running any in

378
00:18:18,320 --> 00:18:48,120
Speaker 1: the car doctor. I'll be back right after this. Welcome back,

379
00:18:48,760 --> 00:18:51,760
Speaker 1: running any of the car doctor. California's at it again, guys.

380
00:18:52,240 --> 00:18:56,080
Speaker 1: California passes bill requiring new cars to beep at you

381
00:18:56,520 --> 00:18:58,960
Speaker 1: when you're speeding out in the news this week, if

382
00:18:58,960 --> 00:19:00,360
Speaker 1: you want to do more than ten miles an hour

383
00:19:00,359 --> 00:19:03,359
Speaker 1: over the speed limit in California, prepare to be annoyed. Well,

384
00:19:03,400 --> 00:19:04,719
Speaker 1: I don't know. I'm not doing ten miles an hour

385
00:19:04,760 --> 00:19:06,960
Speaker 1: over the limit. I'm already annoyed. According to the bill

386
00:19:07,000 --> 00:19:12,800
Speaker 1: recently passed in California, passive intelligent speed assist systems would

387
00:19:12,840 --> 00:19:15,960
Speaker 1: be required and integrated into vehicles that use a minimum

388
00:19:15,960 --> 00:19:18,680
Speaker 1: GPS location of the vehicle compared with a database of

389
00:19:18,760 --> 00:19:21,840
Speaker 1: posted speed limits to determine the speed limit and utilize

390
00:19:21,840 --> 00:19:24,399
Speaker 1: a brief, one time visual and audio signal to alert

391
00:19:24,400 --> 00:19:26,320
Speaker 1: the driver each time they exceed the limit by more

392
00:19:26,359 --> 00:19:28,560
Speaker 1: than ten miles an hour. It also default to the

393
00:19:28,600 --> 00:19:30,560
Speaker 1: higher speed limit for whatever reason. There are multiple speed

394
00:19:30,600 --> 00:19:32,560
Speaker 1: limits in the area you're driving. It has to be

395
00:19:32,600 --> 00:19:34,760
Speaker 1: passed by the Assembly in California and then it will

396
00:19:34,760 --> 00:19:41,360
Speaker 1: become law. Right, I just you know, talk about government

397
00:19:41,400 --> 00:19:43,480
Speaker 1: overreach here we go, right, you know what happens in

398
00:19:43,480 --> 00:19:46,240
Speaker 1: California is only going to work its way east because

399
00:19:46,240 --> 00:19:48,920
Speaker 1: all the lunatics are going to migrate this way and

400
00:19:49,160 --> 00:19:51,680
Speaker 1: it's just going to get worse. So and you know what,

401
00:19:51,800 --> 00:19:56,760
Speaker 1: I'm not about speeding, but I my concern becomes who's

402
00:19:56,760 --> 00:20:00,280
Speaker 1: going to fix it? And how many glitches in problems

403
00:20:00,280 --> 00:20:02,439
Speaker 1: are they going to have with that? All right? They

404
00:20:02,520 --> 00:20:05,960
Speaker 1: can't get simple things to work. We went through, you

405
00:20:05,960 --> 00:20:09,160
Speaker 1: know what we went through, Holy you know what this

406
00:20:09,240 --> 00:20:12,959
Speaker 1: week with tire pressure monitoring systems on vehicles. You know,

407
00:20:13,240 --> 00:20:16,280
Speaker 1: And here's a system that's been out there fifteen years.

408
00:20:16,600 --> 00:20:19,479
Speaker 1: Here's using tire pressure sensors, the same brand we've been

409
00:20:19,560 --> 00:20:22,640
Speaker 1: using for the better part of twelve years. Flawless, never

410
00:20:22,720 --> 00:20:25,400
Speaker 1: have a problem, never have an issue. But it seems

411
00:20:25,640 --> 00:20:28,520
Speaker 1: as we get onto the newer vehicles, the technology is

412
00:20:28,520 --> 00:20:32,080
Speaker 1: not keeping up and all these little glitches and innuindows.

413
00:20:32,280 --> 00:20:36,680
Speaker 1: We had a twenty sixteen Lexus this week that needed

414
00:20:36,680 --> 00:20:39,720
Speaker 1: tire pressure sensors. Put four sensors in it. The vehicle

415
00:20:39,760 --> 00:20:45,320
Speaker 1: recognizes the sensors, the sensor by scan tool reports the sensor.

416
00:20:45,840 --> 00:20:48,920
Speaker 1: It displays the sensor in the scan tool. It will

417
00:20:48,920 --> 00:20:52,200
Speaker 1: not display the tire pressure reading on the dashboard. And

418
00:20:52,720 --> 00:20:56,320
Speaker 1: what we've discovered through some research, through conversation with Toyota

419
00:20:56,359 --> 00:21:00,480
Speaker 1: Tech Support, through conversation with the manufacturer is it will

420
00:21:00,560 --> 00:21:03,280
Speaker 1: eventually work its way through the system and display, but

421
00:21:03,320 --> 00:21:06,600
Speaker 1: it'll take somewhere up to a week of steady driving

422
00:21:06,880 --> 00:21:09,359
Speaker 1: in order for it to learn those new sensors, even

423
00:21:09,400 --> 00:21:12,800
Speaker 1: though we've programmed the new sensors into the vehicle. Now,

424
00:21:13,359 --> 00:21:17,760
Speaker 1: if we can't get tire pressure system sensors to be simpler,

425
00:21:18,440 --> 00:21:21,000
Speaker 1: how are we going to get a vehicle telling us

426
00:21:21,040 --> 00:21:24,240
Speaker 1: that we're speeding ten miles an hour over in California

427
00:21:24,280 --> 00:21:26,520
Speaker 1: to operate and function at some sort of a level

428
00:21:26,760 --> 00:21:28,159
Speaker 1: that makes it sense that you're going to want to

429
00:21:28,160 --> 00:21:30,359
Speaker 1: fix it, and then what happens if that system breaks,

430
00:21:30,920 --> 00:21:32,920
Speaker 1: If that system breaks from the vehicles more than five

431
00:21:33,000 --> 00:21:34,840
Speaker 1: years old and it's one thousand dollars to fix, are

432
00:21:34,880 --> 00:21:38,200
Speaker 1: you going to fix it? No, you're gonna You know,

433
00:21:38,280 --> 00:21:42,879
Speaker 1: it's it's more government overreach. So but you can understand

434
00:21:42,880 --> 00:21:46,320
Speaker 1: why everybody's getting out of California, you know, just be aware.

435
00:21:46,400 --> 00:21:48,639
Speaker 1: So if you're out there and you're not aware of

436
00:21:48,640 --> 00:21:51,719
Speaker 1: it in the great state of California, you may want

437
00:21:51,760 --> 00:21:55,880
Speaker 1: to talk to your elected officials. See Tom just wrote

438
00:21:55,920 --> 00:21:57,800
Speaker 1: me a know it, see me disconnect the beeper and

439
00:21:57,840 --> 00:21:59,720
Speaker 1: I've been to call who's going to pay?

440
00:21:59,720 --> 00:22:00,600
Speaker 4: At ten? Oh?

441
00:22:00,720 --> 00:22:03,199
Speaker 1: Yeah, Tom. I can't say that on air, but I

442
00:22:03,240 --> 00:22:05,240
Speaker 1: get it. Tom will figure out a way to disconnect it.

443
00:22:05,280 --> 00:22:07,639
Speaker 1: So let me go where Brian and Philly before he

444
00:22:07,720 --> 00:22:10,000
Speaker 1: disconnects me there, Brian, welcome to the car, doctor sir.

445
00:22:10,040 --> 00:22:10,600
Speaker 1: What's going on?

446
00:22:11,560 --> 00:22:15,280
Speaker 8: Brian? Hey, thank you for taking my call. And Uncle Steve.

447
00:22:15,480 --> 00:22:17,800
Speaker 8: I always love when you put him on and yeah,

448
00:22:17,840 --> 00:22:19,639
Speaker 8: he really keeps him alive. I mean I feel like

449
00:22:19,680 --> 00:22:21,760
Speaker 8: I know him kind of because over the years I've

450
00:22:21,800 --> 00:22:24,119
Speaker 8: heard him so much. But I really you're well, love.

451
00:22:24,000 --> 00:22:24,680
Speaker 4: You, Thank you.

452
00:22:24,720 --> 00:22:26,679
Speaker 1: I love it. Thank you, Brian. I love that. You know.

453
00:22:26,800 --> 00:22:28,879
Speaker 1: I got to tell you as a quick aside to

454
00:22:29,000 --> 00:22:32,879
Speaker 1: meet him was just you know, it was a shining

455
00:22:32,960 --> 00:22:36,800
Speaker 1: example of that generation you know he was. It was that.

456
00:22:37,119 --> 00:22:40,280
Speaker 1: It was that, you know, It's just everything was a

457
00:22:40,400 --> 00:22:44,560
Speaker 1: can do attitude with Uncle Steve. And you know, anytime

458
00:22:44,600 --> 00:22:46,960
Speaker 1: you were down, anytime you needed that word of encouragement,

459
00:22:47,000 --> 00:22:49,000
Speaker 1: anytime you needed that, Hey, uncle Steve, I've got this

460
00:22:49,040 --> 00:22:50,760
Speaker 1: mountain to climbing. I'm not sure I'm going to get

461
00:22:50,800 --> 00:22:53,520
Speaker 1: up the hill, you know, uh, you know it could

462
00:22:53,520 --> 00:22:55,640
Speaker 1: be something simple. Is Ron I got shot down over

463
00:22:55,640 --> 00:22:59,160
Speaker 1: Stuttgart and I walked back to Paris, you know, I mean,

464
00:23:00,680 --> 00:23:04,000
Speaker 1: you know, think about that Paris. He got shot down

465
00:23:04,000 --> 00:23:08,159
Speaker 1: over Stuttgart, Germany. He was shot down three times. The

466
00:23:08,200 --> 00:23:10,679
Speaker 1: third time was over Stuttgart. He crash landed in a

467
00:23:10,720 --> 00:23:14,240
Speaker 1: farmers field, set the plane on fire. The German army

468
00:23:14,320 --> 00:23:16,320
Speaker 1: was chasing him. He hiding, He hid in the woods.

469
00:23:16,640 --> 00:23:19,120
Speaker 1: They left and then he walked back to Paris. Took

470
00:23:19,160 --> 00:23:21,560
Speaker 1: him two weeks.

471
00:23:21,280 --> 00:23:23,120
Speaker 8: He a hero, He's a hero of mine. I don't

472
00:23:23,119 --> 00:23:25,040
Speaker 8: even know him, but you know you've had him over

473
00:23:25,080 --> 00:23:27,040
Speaker 8: the years, and I'm so glad you keep him alive

474
00:23:27,160 --> 00:23:27,720
Speaker 8: that way.

475
00:23:27,880 --> 00:23:29,960
Speaker 1: Very well, But how can I help you? But here,

476
00:23:30,000 --> 00:23:30,840
Speaker 1: how can I help you today?

477
00:23:31,440 --> 00:23:36,000
Speaker 8: Twenty seventeen four Fusion ninety four thousand. I'm coming up

478
00:23:36,000 --> 00:23:40,359
Speaker 8: with one hundred thousand mile maintenance. I had an engine

479
00:23:40,440 --> 00:23:42,399
Speaker 8: later on. Actually one of my spark plugs and a

480
00:23:42,480 --> 00:23:45,840
Speaker 8: coil were not working correctly. So my mechanic had the

481
00:23:45,840 --> 00:23:48,399
Speaker 8: same mechanic for thirty five years back when he was

482
00:23:48,400 --> 00:23:50,920
Speaker 8: a Texaco Stations. You know it's been a while, yeah,

483
00:23:51,240 --> 00:23:54,199
Speaker 8: And he said, you know, I really best probably changed all,

484
00:23:54,280 --> 00:23:56,159
Speaker 8: you know, because you know a hundred thousands coming up,

485
00:23:56,240 --> 00:23:58,200
Speaker 8: you know, change the spark plugs now, and probably you

486
00:23:58,240 --> 00:24:00,840
Speaker 8: know through the coils. You know one was bad. We

487
00:24:00,880 --> 00:24:03,600
Speaker 8: did that, so no problem the air. And I said,

488
00:24:03,640 --> 00:24:05,400
Speaker 8: you know, one hundred thousand miles, you know the any

489
00:24:05,440 --> 00:24:08,760
Speaker 8: freeze is supposed to be changed, and I said, the

490
00:24:08,840 --> 00:24:11,720
Speaker 8: trans fluid supposed to be It mentions the maintenance guy

491
00:24:11,800 --> 00:24:14,959
Speaker 8: to one fifty. What about doing it a little earlier

492
00:24:15,000 --> 00:24:16,960
Speaker 8: like one hundred? He goes, well, you follow him, Matt,

493
00:24:16,960 --> 00:24:18,280
Speaker 8: you know, I don't want you to have to do that.

494
00:24:19,000 --> 00:24:21,359
Speaker 8: And not that he's going to stop me. He just

495
00:24:21,480 --> 00:24:25,280
Speaker 8: really was not didn't really put a lot of emphasis

496
00:24:25,320 --> 00:24:27,240
Speaker 8: on it, like it was imperative, you know what I'm saying.

497
00:24:27,320 --> 00:24:29,160
Speaker 1: We had a four to it. We had a Ford

498
00:24:29,200 --> 00:24:32,359
Speaker 1: about a month ago. I'm trying to think of a model,

499
00:24:32,440 --> 00:24:34,320
Speaker 1: but it was a similar situation. I think it was

500
00:24:34,359 --> 00:24:39,879
Speaker 1: an explorer that called for trans fluid service at one fifty.

501
00:24:40,840 --> 00:24:44,359
Speaker 1: The problem was at eighty nine thousand miles that it

502
00:24:44,480 --> 00:24:47,040
Speaker 1: had on it, and it was around the same generation,

503
00:24:47,160 --> 00:24:49,000
Speaker 1: same age. It was a six seven year old Ford

504
00:24:49,040 --> 00:24:53,919
Speaker 1: product LV fluid LV type fluid and they called for

505
00:24:53,960 --> 00:24:56,000
Speaker 1: the fluid to be changed at the one to fifty mark,

506
00:24:56,240 --> 00:24:59,280
Speaker 1: and the vehicle was starting to chatter and have torque

507
00:24:59,280 --> 00:25:02,280
Speaker 1: converter issue and lock up and apply and slip, and

508
00:25:03,440 --> 00:25:06,560
Speaker 1: you just felt like the trans was coming apart. And

509
00:25:06,600 --> 00:25:08,280
Speaker 1: as I said to the customer there, and as I'm

510
00:25:08,280 --> 00:25:10,119
Speaker 1: going to say to you and everybody else, you know,

511
00:25:10,200 --> 00:25:12,359
Speaker 1: what's the harm in changing the fluid. We change the

512
00:25:12,400 --> 00:25:15,880
Speaker 1: fluid on that particular vehicle, and it solved the problem.

513
00:25:16,080 --> 00:25:20,840
Speaker 1: Because understand this aside from marketing departments, because the majority

514
00:25:20,880 --> 00:25:24,760
Speaker 1: of what you're seeing as far as maintenance, you know, requirements,

515
00:25:24,760 --> 00:25:28,240
Speaker 1: When a manufacturer says, hey, go to one fifty. I

516
00:25:28,280 --> 00:25:30,439
Speaker 1: think the engineers are being overruled. I think in a

517
00:25:30,440 --> 00:25:34,200
Speaker 1: perfect environment of no stop and go traffic, no summer weather,

518
00:25:34,400 --> 00:25:37,639
Speaker 1: no you know, short hops, no hard hauls. Yeah, it

519
00:25:37,720 --> 00:25:39,680
Speaker 1: might last one hundred and fifty, but in the majority

520
00:25:39,680 --> 00:25:43,679
Speaker 1: of cases it doesn't. Automatic transmission fluid. In every vehicle

521
00:25:43,720 --> 00:25:46,359
Speaker 1: out there that I'm aware of, they all have some

522
00:25:46,480 --> 00:25:50,880
Speaker 1: sort of a torque characteristic vitamin additive fluid enhanced ser

523
00:25:51,040 --> 00:25:55,159
Speaker 1: viscus coupling creator where it will allow that transfluid to

524
00:25:55,240 --> 00:25:58,680
Speaker 1: last longer and work better. But they don't last forever.

525
00:25:59,400 --> 00:26:02,360
Speaker 1: And changing the fluid at one hundred or ninety or

526
00:26:02,400 --> 00:26:05,520
Speaker 1: seventy five, I have no problem with that. I think

527
00:26:05,520 --> 00:26:08,280
Speaker 1: it's the cheapest thing you can do to help ensure

528
00:26:08,280 --> 00:26:10,080
Speaker 1: a long vehicle life and not have to put a

529
00:26:10,080 --> 00:26:11,840
Speaker 1: transmission in it. Period.

530
00:26:11,840 --> 00:26:13,840
Speaker 8: Well, usually get I get out of a car for

531
00:26:13,920 --> 00:26:16,080
Speaker 8: fore one hundred thousand, but with the price of cars,

532
00:26:16,440 --> 00:26:17,639
Speaker 8: I want to do it because I want to keep

533
00:26:17,680 --> 00:26:19,720
Speaker 8: the car along. Now, Bob, my mechanic, he will not

534
00:26:19,760 --> 00:26:22,080
Speaker 8: stop me. He's just saying, you know what, thing about

535
00:26:22,080 --> 00:26:24,240
Speaker 8: Bob thirty five years he always wants to save me money.

536
00:26:24,240 --> 00:26:26,520
Speaker 8: But I said, you know, Bob, look, whatever you think

537
00:26:26,600 --> 00:26:28,320
Speaker 8: is necessary, whatever I need to do to keep the

538
00:26:28,359 --> 00:26:30,879
Speaker 8: car going right. You know, like I said, I've been

539
00:26:30,880 --> 00:26:33,320
Speaker 8: with this guy thirty five years. He's been in business

540
00:26:33,359 --> 00:26:36,919
Speaker 8: forty five years. You know, I trust him completely, But

541
00:26:37,280 --> 00:26:39,320
Speaker 8: I would I would rather do it than like, you know,

542
00:26:39,320 --> 00:26:41,480
Speaker 8: if I'm going to keep the car longer than one hundred,

543
00:26:42,400 --> 00:26:44,520
Speaker 8: you know, I'd rather change the fluid and worry about

544
00:26:44,520 --> 00:26:47,000
Speaker 8: a trance failure coming right, you know, and.

545
00:26:46,920 --> 00:26:48,600
Speaker 1: Not have to worry about it or know that if

546
00:26:48,600 --> 00:26:50,800
Speaker 1: it does fail, know that if it does fail, you

547
00:26:50,840 --> 00:26:55,080
Speaker 1: did everything you could. Frankly, Brian A seventeen at this

548
00:26:55,200 --> 00:26:58,280
Speaker 1: age in mileage, if it's wet and you haven't changed that,

549
00:26:58,359 --> 00:27:03,080
Speaker 1: I'd change it. Break fluid coolant, you know, drive line obviously,

550
00:27:03,160 --> 00:27:06,480
Speaker 1: angenoila're doing on a regular basis fuel system, fuel system

551
00:27:06,520 --> 00:27:09,760
Speaker 1: cleaning at one hundred throttle body cleaning. You know, it

552
00:27:09,800 --> 00:27:12,400
Speaker 1: wouldn't hurt. Just for giggles, I'd run the VN through

553
00:27:12,800 --> 00:27:15,439
Speaker 1: National Highway Traffic Safety Knit's a dot gov see if

554
00:27:15,440 --> 00:27:18,520
Speaker 1: there's any open recalls on it, and I would I

555
00:27:18,520 --> 00:27:20,520
Speaker 1: would ask Bob to maybe sit and go through his

556
00:27:20,560 --> 00:27:23,360
Speaker 1: information system and just look at any of the bulletins. Did

557
00:27:23,520 --> 00:27:26,840
Speaker 1: any talk about software updates, computer updates, you know, operating

558
00:27:26,920 --> 00:27:28,240
Speaker 1: updates just.

559
00:27:28,240 --> 00:27:31,680
Speaker 8: To the recall. Yeah, I did have a recall this year.

560
00:27:31,680 --> 00:27:34,320
Speaker 8: I had somebody with a break calipers. I had that

561
00:27:34,480 --> 00:27:36,560
Speaker 8: was in the last year I got you know, I

562
00:27:36,560 --> 00:27:38,359
Speaker 8: got a letter from Ford. My you know, the dealer

563
00:27:38,400 --> 00:27:40,399
Speaker 8: took care of it. I had an early recall that

564
00:27:40,480 --> 00:27:42,560
Speaker 8: was taken care of. There's no active recalls. I actually

565
00:27:42,640 --> 00:27:46,000
Speaker 8: just looked into that. Good. I took care of the latest.

566
00:27:46,080 --> 00:27:46,320
Speaker 1: Good.

567
00:27:46,520 --> 00:27:50,000
Speaker 8: But you know, I've never I've never not had transflet

568
00:27:50,000 --> 00:27:52,440
Speaker 8: a change like I've always done it, Like my my

569
00:27:52,560 --> 00:27:55,720
Speaker 8: taris had it done every thirty. I think my Bonny

570
00:27:55,760 --> 00:27:57,959
Speaker 8: Bill was every sixty. So I've always done it what

571
00:27:58,000 --> 00:28:00,560
Speaker 8: the book said. But I've never seen them annual that

572
00:28:00,640 --> 00:28:03,240
Speaker 8: said to change it anywhere after one hundred thousand. I

573
00:28:03,320 --> 00:28:04,200
Speaker 8: thought it was a miss sprint.

574
00:28:04,359 --> 00:28:07,480
Speaker 1: Yeah, no, Ford. That's actually extreme on Ford's part, because

575
00:28:07,520 --> 00:28:09,639
Speaker 1: Ford is one of those that's calling Ford at one

576
00:28:09,680 --> 00:28:12,280
Speaker 1: point fifty and I think it is extreme. So but

577
00:28:12,600 --> 00:28:14,600
Speaker 1: get it done, Brian, and give us a call when

578
00:28:14,600 --> 00:28:17,360
Speaker 1: you're ready for the next next question. And stay with Bob.

579
00:28:17,400 --> 00:28:18,560
Speaker 1: It sounds like you found a good one.

580
00:28:18,600 --> 00:28:18,719
Speaker 5: There.

581
00:28:18,760 --> 00:28:20,480
Speaker 1: I'm running any in the car doctor. I'll be back

582
00:28:20,560 --> 00:28:37,320
Speaker 1: right after this. Don't go away, welcome back. I'm run

583
00:28:37,400 --> 00:28:38,760
Speaker 1: an Innie in the car doctor. I want to take

584
00:28:38,800 --> 00:28:41,120
Speaker 1: you in the shop courtesy Voto Zone. And I want

585
00:28:41,120 --> 00:28:43,760
Speaker 1: to respond to Benjamin who wrote me a letter for

586
00:28:43,800 --> 00:28:47,000
Speaker 1: his ninth grade project. I'm not sure where and what

587
00:28:47,120 --> 00:28:49,360
Speaker 1: a category in school, what subject in school? But Benjamin

588
00:28:49,360 --> 00:28:52,040
Speaker 1: wrote me a letter about wanting to know what does

589
00:28:52,080 --> 00:28:54,760
Speaker 1: it take to be an auto mechanic? And I've thought

590
00:28:54,760 --> 00:28:56,520
Speaker 1: about it and I've answered to him. I answered to

591
00:28:56,560 --> 00:28:58,080
Speaker 1: him directly. But I want to tell listen, we answer

592
00:28:58,080 --> 00:28:59,800
Speaker 1: it up here on air, because you know, what is

593
00:28:59,800 --> 00:29:01,480
Speaker 1: it to be an auto mechanic? What does it take

594
00:29:01,520 --> 00:29:03,400
Speaker 1: to be in the shop? You know, we do it

595
00:29:03,480 --> 00:29:05,320
Speaker 1: in the shop segment each week and we talk about

596
00:29:05,400 --> 00:29:07,960
Speaker 1: little things from the shop and what goes on. And

597
00:29:08,160 --> 00:29:11,920
Speaker 1: that's only a tiny it's a pimple on of flies

598
00:29:12,000 --> 00:29:15,360
Speaker 1: behind in terms of the reality of what actually goes

599
00:29:15,400 --> 00:29:20,160
Speaker 1: on the struggle the mental thought process twenty four to

600
00:29:20,160 --> 00:29:21,800
Speaker 1: seven in an eight hour period. If you know what

601
00:29:21,800 --> 00:29:23,840
Speaker 1: I'm saying, you're just always trying to be on top

602
00:29:23,880 --> 00:29:26,560
Speaker 1: of it. And I think Benjamin, I would answer it

603
00:29:26,640 --> 00:29:29,520
Speaker 1: like this all right. This week at the shop, it

604
00:29:29,600 --> 00:29:34,000
Speaker 1: was tires, tire pressure sensors, Aaron cabin filters. It seems

605
00:29:34,040 --> 00:29:36,360
Speaker 1: like that's all we did the majority of the day.

606
00:29:36,800 --> 00:29:38,880
Speaker 1: Our day in, day out was it was all the work.

607
00:29:39,280 --> 00:29:41,280
Speaker 1: Everybody was getting ready to go away from Memorial Day

608
00:29:41,320 --> 00:29:44,880
Speaker 1: weekend and we had some issues with TPMs censors that

609
00:29:44,920 --> 00:29:47,880
Speaker 1: were still sorting through. We're not sure if it's the technology.

610
00:29:47,920 --> 00:29:50,080
Speaker 1: We're not sure exactly what's going on. We're going to

611
00:29:50,120 --> 00:29:51,600
Speaker 1: get to the bottom of it in the weeks to come,

612
00:29:52,000 --> 00:29:54,560
Speaker 1: but it was one example that just made me really

613
00:29:54,600 --> 00:29:58,760
Speaker 1: appreciate the computerization, you know, the technology age that we're in,

614
00:29:59,040 --> 00:30:01,400
Speaker 1: and the ability to solve things that are pushing a button,

615
00:30:01,600 --> 00:30:05,560
Speaker 1: certain things, not everything, because we ran out of air filters.

616
00:30:05,600 --> 00:30:08,600
Speaker 1: We ran out of one particular air filter for a

617
00:30:08,640 --> 00:30:11,440
Speaker 1: twenty eighteen Toyota RAB which also fit a different Toyota,

618
00:30:11,440 --> 00:30:13,920
Speaker 1: which also fit a different Toyota, which you know, what

619
00:30:13,960 --> 00:30:16,560
Speaker 1: are the odds You're going to get four Toyotas in

620
00:30:16,560 --> 00:30:19,000
Speaker 1: in the course of two days and they all need

621
00:30:19,000 --> 00:30:21,880
Speaker 1: the same set of filters, and they did. And this

622
00:30:21,920 --> 00:30:24,400
Speaker 1: is where I give credit to AutoZone, because we were

623
00:30:24,440 --> 00:30:26,719
Speaker 1: able to look up. I think it depleted the local supply,

624
00:30:27,160 --> 00:30:28,920
Speaker 1: all right. It's just that such that they were now

625
00:30:28,960 --> 00:30:31,440
Speaker 1: going to the network. And you know, the one thing

626
00:30:31,480 --> 00:30:34,440
Speaker 1: I like about the AutoZone pro app I'm sorry, AutoZone

627
00:30:34,440 --> 00:30:37,200
Speaker 1: pro dot com. AutoZone pro dot com. The one thing

628
00:30:37,240 --> 00:30:39,440
Speaker 1: I like about that, and I like a lot about it,

629
00:30:39,520 --> 00:30:41,640
Speaker 1: is it's really great. You can go on there and say, hey,

630
00:30:41,680 --> 00:30:43,360
Speaker 1: they've got four of these here, they've got two of

631
00:30:43,400 --> 00:30:45,280
Speaker 1: those there, they've got one of those there, and you

632
00:30:45,320 --> 00:30:47,520
Speaker 1: can pull them in from different warehouses and keep the

633
00:30:47,600 --> 00:30:51,920
Speaker 1: day rolling, you know, Benjamin, Auto repair is about keeping

634
00:30:51,920 --> 00:30:55,719
Speaker 1: the day rolling and expecting the unexpected and dealing with

635
00:30:55,800 --> 00:30:58,640
Speaker 1: it on a very high level basis because your job

636
00:30:58,720 --> 00:31:00,440
Speaker 1: is to get the car in, get it and get

637
00:31:00,440 --> 00:31:05,000
Speaker 1: it out the door. And it requires a very strict discipline,

638
00:31:05,040 --> 00:31:07,440
Speaker 1: I find in order to be successful, in order to

639
00:31:07,440 --> 00:31:10,320
Speaker 1: be good at it, and it requires good suppliers. It

640
00:31:10,360 --> 00:31:14,400
Speaker 1: requires companies like AutoZone that will sit there and give

641
00:31:14,400 --> 00:31:17,480
Speaker 1: you the resources that you need. It's just very very

642
00:31:17,520 --> 00:31:21,240
Speaker 1: important to have that. And of course, if you're going

643
00:31:21,320 --> 00:31:23,440
Speaker 1: to grow up to be a mechanic, ben I'm also

644
00:31:23,520 --> 00:31:29,680
Speaker 1: going to tell you while you're in school, math, science, computers, electronics,

645
00:31:31,000 --> 00:31:34,280
Speaker 1: the mechanical side of mechanics. That's something going to learn

646
00:31:34,320 --> 00:31:37,760
Speaker 1: on the job because by the time you graduate and

647
00:31:37,800 --> 00:31:40,520
Speaker 1: get out here into the real world in another six years,

648
00:31:40,520 --> 00:31:45,040
Speaker 1: seven years, it's going to change tenfold again. So just

649
00:31:45,120 --> 00:31:47,160
Speaker 1: keep going along the course of action that you're taking,

650
00:31:47,280 --> 00:31:50,240
Speaker 1: keep doing what you're doing. But you know, sometimes it's

651
00:31:50,280 --> 00:31:53,040
Speaker 1: as simple as just getting up at the correct time

652
00:31:53,080 --> 00:31:56,200
Speaker 1: every day, making your bed, cleaning your room, and getting

653
00:31:56,240 --> 00:31:58,520
Speaker 1: into a discipline there, because you're going to have to

654
00:31:58,560 --> 00:32:00,800
Speaker 1: do that once you get into the show. I'm ron

655
00:32:00,800 --> 00:32:02,680
Speaker 1: an ad in the car doctor, and I'll be back

656
00:32:02,800 --> 00:32:03,320
Speaker 1: right after this.

657
00:32:03,440 --> 00:32:17,880
Speaker 4: Don't go away, pluck.

658
00:32:17,640 --> 00:32:20,280
Speaker 1: A back, ron an any in the car doctor. I

659
00:32:20,360 --> 00:32:22,880
Speaker 1: want to respond to a letter Todd wrote in from Ashville,

660
00:32:22,960 --> 00:32:26,080
Speaker 1: North Carolina. Ron I hear you talking about computer flashing

661
00:32:26,560 --> 00:32:29,160
Speaker 1: and using factory tools to do it. I'm just wondering

662
00:32:29,200 --> 00:32:31,320
Speaker 1: if you're still doing it that way, because I've also

663
00:32:31,360 --> 00:32:34,520
Speaker 1: heard you talk about the opus system, as Todd calls it,

664
00:32:34,800 --> 00:32:37,000
Speaker 1: and I'm wondering how that works. Can you explain it

665
00:32:37,000 --> 00:32:40,240
Speaker 1: to us, Todd, Ashville, North Carolina. I'll put it to

666
00:32:40,280 --> 00:32:42,400
Speaker 1: you this way, Todd. Here, I'll give you a perfect example,

667
00:32:43,000 --> 00:32:46,120
Speaker 1: you know, when you're doing computer flashing, it's you know,

668
00:32:46,240 --> 00:32:49,080
Speaker 1: and for everybody's to bring everybody up to date. When

669
00:32:49,080 --> 00:32:52,880
Speaker 1: we talk about computer flashing, we're either adding software to

670
00:32:53,040 --> 00:32:55,600
Speaker 1: a vehicle module. It doesn't necessarily have to just be

671
00:32:55,720 --> 00:32:58,440
Speaker 1: the engine controller. It could be body, it could be transmission,

672
00:32:58,720 --> 00:33:00,959
Speaker 1: it could be radio, it could be any computer module

673
00:33:00,960 --> 00:33:04,360
Speaker 1: in the vehicle that needs software updating. We're adding software

674
00:33:04,560 --> 00:33:09,400
Speaker 1: or updating software, or installing new software into a new

675
00:33:09,400 --> 00:33:12,719
Speaker 1: part that has failed. When we're doing that, all right,

676
00:33:12,880 --> 00:33:17,440
Speaker 1: it requires very specific procedures and processes, and it is

677
00:33:17,520 --> 00:33:20,880
Speaker 1: getting very costly for a repair shop to stay up

678
00:33:20,920 --> 00:33:24,600
Speaker 1: on that because there's so many variations. There's so many

679
00:33:24,640 --> 00:33:28,480
Speaker 1: operating systems. Imagine having to install a Windows operating system

680
00:33:28,520 --> 00:33:30,800
Speaker 1: into every year make model a vehicle you see on

681
00:33:30,840 --> 00:33:34,719
Speaker 1: the road, and every operating system install, every procedure is

682
00:33:34,920 --> 00:33:39,600
Speaker 1: just a little bit different. It's sort of a staggering thought, right,

683
00:33:40,040 --> 00:33:43,479
Speaker 1: you know, if there's fourteen or eighteen or twenty two

684
00:33:43,520 --> 00:33:47,600
Speaker 1: different vehicle manufacturers in the States, can you imagine all

685
00:33:47,640 --> 00:33:50,200
Speaker 1: the different software operating systems that you have to understand

686
00:33:50,200 --> 00:33:52,360
Speaker 1: and all the tooling, and it just gets to be

687
00:33:52,400 --> 00:33:58,000
Speaker 1: impractical enter Opus Opus IVS all right is a company

688
00:33:58,680 --> 00:34:03,520
Speaker 1: that provides a service using their scan tool, where you're

689
00:34:03,560 --> 00:34:06,200
Speaker 1: gonna plug in, go into the OBED two port and

690
00:34:06,440 --> 00:34:08,960
Speaker 1: do your software updates as well as diagnostics. I'll help

691
00:34:09,000 --> 00:34:11,120
Speaker 1: you with diagnostics. I'll help you, you know, to look

692
00:34:11,120 --> 00:34:14,319
Speaker 1: at a problem vehicle using you know, either either their

693
00:34:14,360 --> 00:34:18,320
Speaker 1: software or factory software because they can upload that manufacturer

694
00:34:18,400 --> 00:34:21,640
Speaker 1: software into the tool and get to talk to a

695
00:34:21,719 --> 00:34:24,560
Speaker 1: tech that's specializing in Ford, GM, Chrysler, and so on.

696
00:34:25,080 --> 00:34:28,480
Speaker 1: We had a twenty twelve Ford Focus this week that

697
00:34:28,600 --> 00:34:32,040
Speaker 1: needed a computer. The car had been underwater. Now it

698
00:34:32,120 --> 00:34:35,560
Speaker 1: was just a matter of bring the car in. I called,

699
00:34:35,560 --> 00:34:38,560
Speaker 1: I made my appointment. They called me back. I plugged

700
00:34:38,560 --> 00:34:40,799
Speaker 1: the tool in. I put a battery charger on the car.

701
00:34:41,320 --> 00:34:44,239
Speaker 1: They said, we'll call you back in twenty minutes. They

702
00:34:44,280 --> 00:34:47,960
Speaker 1: pulled the software operating system out of the computer, called

703
00:34:48,000 --> 00:34:51,600
Speaker 1: me back. I plugged the new computer in, went about

704
00:34:51,600 --> 00:34:54,120
Speaker 1: my business. They called me back. Twenty five minutes later.

705
00:34:54,600 --> 00:34:57,560
Speaker 1: They had me cycle the key twice. They relearned the

706
00:34:57,640 --> 00:35:00,399
Speaker 1: key for me, called me back ten minutes later. Car

707
00:35:00,520 --> 00:35:03,719
Speaker 1: was done, car got delivered to the customer, We got paid,

708
00:35:03,760 --> 00:35:06,360
Speaker 1: They got paid, everybody's happy, and I was able to

709
00:35:06,400 --> 00:35:09,239
Speaker 1: work on something else. Besides being able to do all

710
00:35:09,280 --> 00:35:12,080
Speaker 1: the softwares. Opus is also sort of like that third

711
00:35:12,120 --> 00:35:14,000
Speaker 1: person in the shop. I'm running Ady in the car

712
00:35:14,000 --> 00:35:16,160
Speaker 1: doctor until the next time. Good mechanics aren't expensive their

713
00:35:16,200 --> 00:35:16,600
Speaker 1: prices