WEBVTT - Your Computer Bill's Overdue

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<v Speaker 1>Don't answer the phone, Elvis Duran, the Elvis Duran phone tapping.

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<v Speaker 2>Dear Elvis, My coworker, Aaron just bought a computer. She

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<v Speaker 2>just finished paying it off, but she's had run in

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<v Speaker 2>after run in with the customer service department along the way.

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<v Speaker 2>Sometimes they call her and claim that her payments have

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<v Speaker 2>been late. She was so happy to have finished dealing

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<v Speaker 2>with them. She paid it all off. Wouldn't it be

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<v Speaker 2>funny though, if they called her and claimed her last

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<v Speaker 2>payment never arrived and she still owes money on this computer.

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<v Speaker 2>She can't figure out. I hope to hear from you, guys.

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<v Speaker 2>That comes to us from Heather. All right, so Scary

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<v Speaker 2>is going to do Heather's phone tap on her friend erin.

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<v Speaker 2>Heather's going to be listening in on the other line.

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<v Speaker 2>Shall we go?

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<v Speaker 3>Mm hmm, Hello, I'm looking for Aaron, please, Peter fits

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<v Speaker 3>well from how.

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<v Speaker 1>You doing good? How are you?

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<v Speaker 4>I'm looking through here. I noticed you had purchased a

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<v Speaker 4>computer a few months back. Then we never received your

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<v Speaker 4>last payment.

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<v Speaker 1>No, I paid it off, sir, last month. You did, Yes,

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<v Speaker 1>I did, because I had it out with one of

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<v Speaker 1>your customer representatives. I have no idea Okay, I paid

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<v Speaker 1>it off. I asked him how much I owed, and

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<v Speaker 1>I paid it off. This is not nothing personal to you.

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<v Speaker 1>I just don't like my computer, don't like the service,

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<v Speaker 1>nothing about it.

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<v Speaker 3>Really.

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<v Speaker 1>Yeah, I really honestly despise this computer more than you

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<v Speaker 1>could ever imagine.

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<v Speaker 4>How computers are made of only the finest components, ma'am.

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<v Speaker 1>Yeah, I understand that. I'm just not happy, and that's

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<v Speaker 1>why I paid this off.

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<v Speaker 4>Well, I got all kinds of charges racking up here, charges,

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<v Speaker 4>late fees of thirty dollars for what because we never

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<v Speaker 4>received that check?

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<v Speaker 1>Okay, sir, I understand that. But when your customer representative

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<v Speaker 1>called me, I told him pay off the account. Who

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<v Speaker 1>was this I don't know. I was on my cell

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<v Speaker 1>phone because it was a Sunday.

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<v Speaker 3>You don't write these things down, not when.

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<v Speaker 1>I'm driving, sir.

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<v Speaker 3>That's not good.

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<v Speaker 1>Can I have a manager please?

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<v Speaker 3>I am the manager, and you want to speak to

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<v Speaker 3>the person in national you know what?

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<v Speaker 1>Actually I do. I cannot believe. I am floored that

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<v Speaker 1>you are speaking to one of your services. I am floored.

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<v Speaker 1>I want to a manager over you.

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<v Speaker 3>I am floored that you have the audacity not to

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<v Speaker 3>pay your bills. On time, is what?

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<v Speaker 1>Excuse me, sir. I don't think that's any of your business.

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<v Speaker 1>And I do pay my bills on time. I want

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<v Speaker 1>somebody else to speak to. I will not speak to

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<v Speaker 1>you anymore. And you know what, and another thing, Come

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<v Speaker 1>get your computer back from me, because I swear to

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<v Speaker 1>God I will find a complaint against your company so quick.

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<v Speaker 3>You really want me to come take the computer back?

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<v Speaker 1>Absolutely, sir. My husband will be waiting there for you.

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<v Speaker 3>You're not getting your money back, and I'm reporting you

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<v Speaker 3>to the credit bureau.

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<v Speaker 1>That is fine.

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<v Speaker 3>Yeah, I hope you're not applying for a home loan

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<v Speaker 3>at any time soon.

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<v Speaker 1>You know what, that's none of your business, sir.

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<v Speaker 3>I have the power to screw up your entire credit

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<v Speaker 3>right now.

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<v Speaker 1>What do you think you are? What is your telephone number? Sir?

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<v Speaker 3>First of all?

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<v Speaker 1>What is your telephone? Don't first of all me? What

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<v Speaker 1>is your telephone?

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<v Speaker 3>Did somebody get up on the wrong side of the

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<v Speaker 3>bed this morning?

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<v Speaker 1>Your business?

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<v Speaker 2>What a bed?

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<v Speaker 1>I woke up on?

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<v Speaker 3>Someone's so cranky today?

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<v Speaker 1>I am. I am floored, sir. I am hanging up

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<v Speaker 1>on you.

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<v Speaker 4>I want a number from I want a number for

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<v Speaker 4>I'm trying to handle this like a human. Yes, I am.

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<v Speaker 1>You are not.

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<v Speaker 3>I'm a people person.

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<v Speaker 1>No you're not. I am a pole. The way you

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<v Speaker 1>are speaking to me. You don't speak to your customers

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<v Speaker 1>like this.

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<v Speaker 3>Can I ask you a question?

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<v Speaker 1>Then?

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<v Speaker 3>Why are you raising your voice?

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<v Speaker 1>I upsit with you. You can not speak to me

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<v Speaker 1>like this?

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<v Speaker 3>Why are you raising your voice?

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<v Speaker 1>This is any discussion?

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<v Speaker 3>What do you do for a living?

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<v Speaker 1>I think you're a rude, arrogant person, and I don't

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<v Speaker 1>want to speak to you.

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<v Speaker 3>Really, I've been working here for twenty years.

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<v Speaker 1>Is it so hard to get a number? You know what? Actually,

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<v Speaker 1>I have a number. I'll have somebody else.

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<v Speaker 3>Okay, just just shot this down.

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<v Speaker 1>Yep.

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<v Speaker 4>My name is Peter and my number is one eight

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<v Speaker 4>hundred two four to two zero one hundred.

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<v Speaker 1>I'll have my husband Colly.

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<v Speaker 3>Yeah, just ask for Elvis Durant because you've been phone tapped.

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<v Speaker 1>No freaking wife.

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<v Speaker 3>Aaron Heather played the phone tap.

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<v Speaker 1>I feel like such an ass. Oh my god, I

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<v Speaker 1>heard you right now, Elvis Duran's phone tap.

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<v Speaker 4>This phone tap was pre recorded with permission granted by

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<v Speaker 4>all participants.

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<v Speaker 1>The Elvis Duran phone tap only on Elvis Duran in

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<v Speaker 1>the Morning Show