1 00:00:00,440 --> 00:00:03,880 Speaker 1: Well, today's a holiday that we don't really acknowledge. I'll 2 00:00:03,920 --> 00:00:06,760 Speaker 1: just say happy hang out with your family and friends day. 3 00:00:06,800 --> 00:00:09,559 Speaker 2: And tomorrow is the most American of holidays. This is 4 00:00:09,600 --> 00:00:13,240 Speaker 2: a celebration of consumerism, yes, aka Black Friday. But some 5 00:00:13,280 --> 00:00:15,720 Speaker 2: of y'all are going to be in for quite the surprise. 6 00:00:16,000 --> 00:00:20,040 Speaker 2: Do you know just how many packages are going to 7 00:00:20,120 --> 00:00:23,279 Speaker 2: be in the mix with everybody ordering stuff online? 8 00:00:23,320 --> 00:00:25,840 Speaker 1: I don't even want to try and conceptualize it because 9 00:00:25,880 --> 00:00:28,600 Speaker 1: I know that I can't because Black Friday, when we 10 00:00:28,600 --> 00:00:30,800 Speaker 1: were younger, it was just, you know, one day there 11 00:00:30,840 --> 00:00:31,640 Speaker 1: was all these sales. 12 00:00:31,840 --> 00:00:34,040 Speaker 3: Now it extends. 13 00:00:33,479 --> 00:00:35,640 Speaker 1: Where it's like you got Black Friday, but the Black 14 00:00:35,680 --> 00:00:39,920 Speaker 1: Friday deals start on Wednesday and Cyber Monday. There's Cyber Monday. 15 00:00:39,960 --> 00:00:43,839 Speaker 1: So it's really a full calendar week of hurry. 16 00:00:43,640 --> 00:00:44,680 Speaker 3: Up and buy all this stuff. 17 00:00:44,760 --> 00:00:47,040 Speaker 2: But the real gag is if you didn't place your 18 00:00:47,159 --> 00:00:49,960 Speaker 2: order in July, it won't be here by Christmas. We'll 19 00:00:50,000 --> 00:00:50,640 Speaker 2: tell you why. 20 00:00:52,280 --> 00:00:55,880 Speaker 1: The whole shipping from purchasing to getting the product at 21 00:00:55,880 --> 00:00:59,040 Speaker 1: your door is a very complex system that I feel. 22 00:00:58,800 --> 00:01:01,000 Speaker 3: Like none of us know much about. 23 00:01:01,240 --> 00:01:04,200 Speaker 2: I know, I don't understand how I'm placing an order 24 00:01:04,240 --> 00:01:06,840 Speaker 2: and it's here within sixteen hours. 25 00:01:06,560 --> 00:01:09,160 Speaker 1: Honestly, And I feel like as technology advances, and some 26 00:01:09,200 --> 00:01:12,120 Speaker 1: of this technology that we know nothing about advances, we're 27 00:01:12,200 --> 00:01:15,840 Speaker 1: expecting things to show up sooner and sooner and sooner. 28 00:01:15,880 --> 00:01:18,720 Speaker 1: But with every great thing, you know that there's some 29 00:01:19,240 --> 00:01:21,240 Speaker 1: not so great things happening behind the scenes. 30 00:01:21,360 --> 00:01:23,240 Speaker 2: Yes, the dark side of shipping. 31 00:01:23,520 --> 00:01:27,600 Speaker 1: Yes, I'm TT and I'm Zachiah and from Spotify. This 32 00:01:27,640 --> 00:01:56,200 Speaker 1: is Dope Labs. Welcome to Dope Labs, a weekly podcast 33 00:01:56,240 --> 00:01:59,320 Speaker 1: that mixes hardcore science, pop culture, and a healthy dose 34 00:01:59,320 --> 00:01:59,880 Speaker 1: of friendship. 35 00:02:00,080 --> 00:02:03,040 Speaker 2: This week, we're diving into the world of commerce, supply chains, 36 00:02:03,080 --> 00:02:06,480 Speaker 2: and transportation. Specifically, we want to know how a product 37 00:02:06,520 --> 00:02:09,760 Speaker 2: goes from click to ship, away from the factory and 38 00:02:09,800 --> 00:02:10,720 Speaker 2: to your front door. 39 00:02:10,760 --> 00:02:19,040 Speaker 1: All right, let's get into the recitation. What do we know, TT, Well, 40 00:02:19,240 --> 00:02:23,079 Speaker 1: we know that shipping is usually really really fast, and 41 00:02:23,240 --> 00:02:25,720 Speaker 1: there have been some shipping delays. 42 00:02:25,840 --> 00:02:31,959 Speaker 2: There's so many industries involved in getting products to your door, manufacturing, routing, weather, economics, 43 00:02:32,040 --> 00:02:35,520 Speaker 2: and today we're focusing on shipping more specifically, how issues 44 00:02:35,520 --> 00:02:38,840 Speaker 2: in the trucking industry are affecting shipping logistics and the 45 00:02:38,880 --> 00:02:42,400 Speaker 2: shipping delays don't make sense to me. It's specific things 46 00:02:42,400 --> 00:02:45,040 Speaker 2: missing from the grocery store. There's no bug spray like 47 00:02:45,120 --> 00:02:48,000 Speaker 2: the chemical killer bug spray, only essential old buck spray 48 00:02:48,160 --> 00:02:49,160 Speaker 2: at my grocery store. 49 00:02:49,160 --> 00:02:50,720 Speaker 3: That's not good enough for my friend. Let me tell you. 50 00:02:50,880 --> 00:02:54,239 Speaker 2: Lemon grass everywhere, okay, citronella everywhere. 51 00:02:54,440 --> 00:02:57,000 Speaker 1: Anybody's citronella. And I'm like, that does not work for me. 52 00:02:57,120 --> 00:03:03,320 Speaker 1: And the sindos will come. And what we also know 53 00:03:03,480 --> 00:03:06,520 Speaker 1: is that demand for delivery is increasing across the board, 54 00:03:06,600 --> 00:03:08,959 Speaker 1: like delivery of the past, where it's just like, oh, 55 00:03:09,000 --> 00:03:11,000 Speaker 1: you know, you might get a TV delivered, you might 56 00:03:11,040 --> 00:03:13,600 Speaker 1: get a computer delivered. Now we're like, okay, I need 57 00:03:13,600 --> 00:03:18,120 Speaker 1: my vitamins delivered, I need my groceries delivered. Everything is 58 00:03:18,160 --> 00:03:20,519 Speaker 1: being delivered at this point, and I feel like that 59 00:03:20,840 --> 00:03:24,120 Speaker 1: was enhanced because we were all working from home or 60 00:03:24,280 --> 00:03:26,600 Speaker 1: staying at home because of the pandemic. 61 00:03:28,080 --> 00:03:32,160 Speaker 2: Also, that demand for delivery and shipping things across this 62 00:03:32,280 --> 00:03:36,160 Speaker 2: country has been exacerbated by the trucker shortage. You know, 63 00:03:36,280 --> 00:03:37,960 Speaker 2: I saw some signs. I don't know if it was 64 00:03:38,000 --> 00:03:40,240 Speaker 2: a bad sheet or whatever. I was going down eighty 65 00:03:40,240 --> 00:03:43,600 Speaker 2: five and it said trucker strike and it had a date, 66 00:03:43,720 --> 00:03:45,080 Speaker 2: and I said I don't want to cross the line. 67 00:03:45,080 --> 00:03:46,920 Speaker 2: I don't even know what it means, because I mean, 68 00:03:46,960 --> 00:03:49,480 Speaker 2: I don't drive on the highway too with them. I mean, 69 00:03:49,520 --> 00:03:51,360 Speaker 2: I want to know what's going on. I've been seeing 70 00:03:51,400 --> 00:03:52,320 Speaker 2: this happen in the. 71 00:03:52,320 --> 00:03:55,200 Speaker 1: UK, but it's also happening here too, Right, we did 72 00:03:55,240 --> 00:03:59,520 Speaker 1: see that the UK was having petro shortages and other 73 00:03:59,600 --> 00:04:04,520 Speaker 1: things that. So there's something happening that we don't understand. Yes, 74 00:04:04,880 --> 00:04:07,760 Speaker 1: so what do we want to know considering all that stuff. 75 00:04:07,920 --> 00:04:11,720 Speaker 1: I know it's somehow tied together, but how what are 76 00:04:11,720 --> 00:04:14,960 Speaker 1: the specifics? And I want to understand the trucker shortage. 77 00:04:14,960 --> 00:04:16,479 Speaker 1: I didn't even know what was going on. My friend 78 00:04:16,480 --> 00:04:18,440 Speaker 1: should be hitting the road and so she told me 79 00:04:18,520 --> 00:04:21,640 Speaker 1: what she saw, and I had no idea what is 80 00:04:21,720 --> 00:04:23,400 Speaker 1: going on with this trucker shortage? 81 00:04:23,440 --> 00:04:26,280 Speaker 2: And then how does the gig economy play into this? 82 00:04:26,400 --> 00:04:28,839 Speaker 2: You know, now you can send a package across town 83 00:04:28,920 --> 00:04:31,279 Speaker 2: with Uber and also just the use of all these 84 00:04:31,320 --> 00:04:34,400 Speaker 2: like subcontracting services to get things from point A to 85 00:04:34,440 --> 00:04:36,880 Speaker 2: point B. How does that work into the big picture 86 00:04:37,000 --> 00:04:37,560 Speaker 2: of shipping? 87 00:04:37,680 --> 00:04:39,840 Speaker 1: Yeah, and then for me, I want to know what 88 00:04:40,120 --> 00:04:45,200 Speaker 1: we can do as consumers to like alleviate or to 89 00:04:45,240 --> 00:04:48,040 Speaker 1: get rid of some of the problems that are cropping 90 00:04:48,160 --> 00:04:51,599 Speaker 1: up because of this increased shipping world that we're in. 91 00:04:51,839 --> 00:04:53,680 Speaker 2: Let's jump into the dissection. 92 00:04:53,880 --> 00:05:04,800 Speaker 3: Dissect Sean dissect Sean. Our guest for today's lab is 93 00:05:04,880 --> 00:05:05,800 Speaker 3: Christopher Mems. 94 00:05:05,960 --> 00:05:08,360 Speaker 4: My name is Christopher Mems, and I am a technology 95 00:05:08,360 --> 00:05:09,800 Speaker 4: columnist at the Wall Street Journal. 96 00:05:09,920 --> 00:05:12,880 Speaker 2: Christopher is talking to us about his new book Arriving Today, 97 00:05:13,080 --> 00:05:15,520 Speaker 2: which is about how products get from the factory to 98 00:05:15,600 --> 00:05:18,680 Speaker 2: our front door. So first we wanted to know how 99 00:05:18,800 --> 00:05:21,680 Speaker 2: and where things are produced before they're sold. We know 100 00:05:21,720 --> 00:05:25,120 Speaker 2: that most things we buy today are not produced in 101 00:05:25,160 --> 00:05:26,279 Speaker 2: the US, and that's. 102 00:05:26,160 --> 00:05:27,320 Speaker 3: Because of globalization. 103 00:05:27,640 --> 00:05:30,640 Speaker 1: Globalization allows people to buy goods cheaply from all over 104 00:05:30,640 --> 00:05:31,040 Speaker 1: the world. 105 00:05:31,160 --> 00:05:33,800 Speaker 3: But how is this possible logistically? 106 00:05:33,960 --> 00:05:37,000 Speaker 2: According to Christopher, we can trace the history of globalization 107 00:05:37,279 --> 00:05:40,040 Speaker 2: back to the shipping container and the Vietnam War. 108 00:05:40,440 --> 00:05:43,640 Speaker 4: What happened during the Vietnam War was the American military 109 00:05:43,680 --> 00:05:47,560 Speaker 4: machine needed so much material that they needed a new 110 00:05:47,600 --> 00:05:49,880 Speaker 4: way to move goods into the country. 111 00:05:50,040 --> 00:05:53,840 Speaker 1: And this is where American businessman Malcolm MacLean steps in, 112 00:05:54,040 --> 00:05:57,200 Speaker 1: who since the nineteen fifties had been developing the world's 113 00:05:57,200 --> 00:05:59,240 Speaker 1: first modern shipping container. 114 00:05:58,880 --> 00:06:02,240 Speaker 2: And the shipping container is really critical. It's this intermodal 115 00:06:02,320 --> 00:06:05,840 Speaker 2: part of globalization that means it's going from a ship 116 00:06:05,880 --> 00:06:08,560 Speaker 2: to a truck to a train, and so those dimensions 117 00:06:08,600 --> 00:06:11,839 Speaker 2: have to be the same in every place, basically making 118 00:06:11,880 --> 00:06:12,760 Speaker 2: it universal. 119 00:06:12,839 --> 00:06:15,479 Speaker 4: The shipping contator was a classic chicken and egg problem 120 00:06:15,839 --> 00:06:20,200 Speaker 4: because you needed everybody to agree on the dimensions and 121 00:06:20,240 --> 00:06:23,039 Speaker 4: the specifications for a shipping container so that all the 122 00:06:23,120 --> 00:06:25,839 Speaker 4: ships could carry all the shipping containers, and also the 123 00:06:25,880 --> 00:06:28,200 Speaker 4: trains could accommodate them and trucks. 124 00:06:28,320 --> 00:06:31,600 Speaker 3: So how big are these shipping containers? 125 00:06:31,720 --> 00:06:36,080 Speaker 2: Well, ISO, which is the International Organization for Standardization, has 126 00:06:36,080 --> 00:06:39,560 Speaker 2: determined that a standard container is eight feet wide about 127 00:06:39,600 --> 00:06:41,520 Speaker 2: eight and a half feet high, and then they can 128 00:06:41,600 --> 00:06:44,400 Speaker 2: either be twenty feet long or forty feet long. So 129 00:06:44,520 --> 00:06:48,200 Speaker 2: big big, And so when you think about that, I 130 00:06:48,240 --> 00:06:50,440 Speaker 2: don't know about you, but once we started moving into 131 00:06:50,680 --> 00:06:52,320 Speaker 2: cubic feet, I'm out of there. 132 00:06:52,680 --> 00:06:52,880 Speaker 3: Right. 133 00:06:52,920 --> 00:06:56,000 Speaker 1: I had you at eight feet wide, Okay, I had 134 00:06:56,040 --> 00:06:59,039 Speaker 1: you at eight feet tall, but then twenty feet I 135 00:06:59,160 --> 00:07:00,800 Speaker 1: was like a right. 136 00:07:01,000 --> 00:07:03,440 Speaker 2: So if you think about a twenty foot container, m hmm, 137 00:07:03,600 --> 00:07:07,000 Speaker 2: that's enough room for almost one hundred washing machines or so, 138 00:07:07,200 --> 00:07:10,560 Speaker 2: and some of these containers can be refrigerated or insulated. 139 00:07:10,600 --> 00:07:12,520 Speaker 2: Some of them have an open top. You ever see 140 00:07:12,520 --> 00:07:14,920 Speaker 2: those trains that have the shipping containers on them and 141 00:07:14,920 --> 00:07:16,040 Speaker 2: you can see the stuff on the top. 142 00:07:16,160 --> 00:07:16,560 Speaker 3: Mm hmm. 143 00:07:16,840 --> 00:07:18,400 Speaker 2: Isn't that stuff gonna blow out? Don't they need to 144 00:07:18,400 --> 00:07:19,080 Speaker 2: cover over there? 145 00:07:20,520 --> 00:07:22,080 Speaker 3: I guess they've thought about what to do. 146 00:07:22,400 --> 00:07:26,360 Speaker 4: And so the American military saw this idea and said, 147 00:07:26,360 --> 00:07:28,760 Speaker 4: all right, we're gonna break the log jam. Malcolm McLean, 148 00:07:28,840 --> 00:07:31,920 Speaker 4: we like your idea, we like your specifications, and they 149 00:07:32,120 --> 00:07:34,560 Speaker 4: created such a large demand on their own. 150 00:07:34,680 --> 00:07:37,240 Speaker 1: The demand for shipping containers was so high from the 151 00:07:37,240 --> 00:07:42,560 Speaker 1: Department of Defense that Malcolm McLean's design became the international standard. 152 00:07:42,640 --> 00:07:46,000 Speaker 4: And very soon after you had bigger and bigger ships 153 00:07:46,040 --> 00:07:48,080 Speaker 4: to carry all of these shipping containers, and that meant 154 00:07:48,120 --> 00:07:51,000 Speaker 4: bigger cranes and ports to accommodate them. And it was 155 00:07:51,080 --> 00:07:53,920 Speaker 4: just billions and billions of dollars of investment, and that 156 00:07:54,000 --> 00:07:58,320 Speaker 4: created the global infrastructure which allowed globalization to happen and 157 00:07:58,440 --> 00:08:01,600 Speaker 4: is the reason that we can buy goods from everywhere. 158 00:08:01,840 --> 00:08:04,760 Speaker 2: So basically, the shipping container was a game changer. 159 00:08:04,960 --> 00:08:08,280 Speaker 1: Once the shipping container arrived, this basically made it so 160 00:08:08,360 --> 00:08:12,800 Speaker 1: that the idea of really having a global economy was 161 00:08:12,960 --> 00:08:15,680 Speaker 1: right in front of us, like it became possible, and 162 00:08:15,760 --> 00:08:17,600 Speaker 1: there was a need for a whole new level of 163 00:08:17,680 --> 00:08:22,280 Speaker 1: worker productivity. And that's when we get into scientific management. 164 00:08:22,560 --> 00:08:24,160 Speaker 2: So what is scientific management? 165 00:08:24,240 --> 00:08:26,800 Speaker 4: Any place you have software or an algorithm that can 166 00:08:26,840 --> 00:08:29,440 Speaker 4: watch how people work and then dictate to them the 167 00:08:29,480 --> 00:08:32,800 Speaker 4: pace and the manner of that work. That's scientific management, 168 00:08:32,880 --> 00:08:34,440 Speaker 4: even though we don't call it by that name. 169 00:08:34,760 --> 00:08:38,520 Speaker 1: The concept of scientific management was invented by Frederick Taylor, 170 00:08:38,640 --> 00:08:41,600 Speaker 1: and he published a book that was titled The Principles 171 00:08:41,640 --> 00:08:44,040 Speaker 1: of Scientific Management in nineteen oh nine. And it was 172 00:08:44,080 --> 00:08:47,079 Speaker 1: around this time that Henry Ford, you know like the car, 173 00:08:47,320 --> 00:08:50,160 Speaker 1: invented the assembly line, which reduced the time it took 174 00:08:50,200 --> 00:08:53,480 Speaker 1: to build an automobile from twelve hours to one hour 175 00:08:53,600 --> 00:08:54,840 Speaker 1: and thirty three minutes. 176 00:08:55,040 --> 00:08:56,800 Speaker 2: That's crazy gains. 177 00:08:57,200 --> 00:09:00,680 Speaker 4: It was just this notion that if you could measure 178 00:09:00,960 --> 00:09:03,480 Speaker 4: the amount of time that it took for a worker 179 00:09:03,559 --> 00:09:06,400 Speaker 4: to complete every single action, if they were working in 180 00:09:06,440 --> 00:09:09,199 Speaker 4: a factory, which remember we're still kind of new at 181 00:09:09,200 --> 00:09:11,600 Speaker 4: the time, or if they were working on an assembly line, 182 00:09:11,600 --> 00:09:13,880 Speaker 4: which at the time was brand new, then you could 183 00:09:14,000 --> 00:09:18,800 Speaker 4: use these techniques to manage people scientifically and speed up work. 184 00:09:19,040 --> 00:09:22,160 Speaker 2: So in order to employ scientific management, you really need 185 00:09:22,200 --> 00:09:25,240 Speaker 2: some method of surveillance or tracking. And before the age 186 00:09:25,240 --> 00:09:27,880 Speaker 2: of digital surveillance, there were stop watches. 187 00:09:28,240 --> 00:09:30,559 Speaker 1: So what Frederick Taylor was doing was that he would 188 00:09:30,720 --> 00:09:32,600 Speaker 1: go into a factory, you say, who's the best worker here, 189 00:09:32,679 --> 00:09:34,680 Speaker 1: and they would point to that person, and then he 190 00:09:34,679 --> 00:09:37,280 Speaker 1: would say, work as hard as you can, and I'm 191 00:09:37,280 --> 00:09:40,000 Speaker 1: going to time you using this stopwatch. And then he 192 00:09:40,080 --> 00:09:44,440 Speaker 1: was able to determine the productivity of the most productive person, 193 00:09:44,559 --> 00:09:46,760 Speaker 1: and based off of that information, they were able to 194 00:09:46,920 --> 00:09:49,959 Speaker 1: simplify and optimize jobs so that workers could be as 195 00:09:50,000 --> 00:09:51,240 Speaker 1: productive as possible. 196 00:09:51,320 --> 00:09:55,160 Speaker 2: This doesn't really sound like a fulfilling or satisfying work environment. 197 00:09:55,400 --> 00:09:57,440 Speaker 3: Now, this sounds awful. 198 00:09:57,640 --> 00:10:00,760 Speaker 4: It ended up being this way that workers were pushed 199 00:10:00,880 --> 00:10:03,120 Speaker 4: to their limits and beyond. Of course, the irony is 200 00:10:03,160 --> 00:10:06,720 Speaker 4: that scientific management is how work, especially work in factories 201 00:10:06,760 --> 00:10:10,520 Speaker 4: and warehouses and ports many other places call centers fast food. 202 00:10:10,679 --> 00:10:12,559 Speaker 4: This is how all of work is organized. 203 00:10:12,679 --> 00:10:13,520 Speaker 3: That's so true. 204 00:10:13,600 --> 00:10:15,520 Speaker 1: I think a lot of us can think about our 205 00:10:15,640 --> 00:10:20,320 Speaker 1: jobs and listening to what scientific management is, see how 206 00:10:20,360 --> 00:10:23,199 Speaker 1: some of those things are in all of our workspaces, 207 00:10:23,360 --> 00:10:27,280 Speaker 1: and scientific management isn't only happening in the workplace now. 208 00:10:27,320 --> 00:10:29,400 Speaker 1: There's a lot of tools that can be used to 209 00:10:29,440 --> 00:10:32,960 Speaker 1: monitor employees' productivity when they're working from home, which a 210 00:10:33,000 --> 00:10:34,160 Speaker 1: lot of us are right now. 211 00:10:34,320 --> 00:10:37,920 Speaker 4: With the advent of remote work, more and more companies 212 00:10:37,960 --> 00:10:42,080 Speaker 4: are surveilling their employees when they're working at home right 213 00:10:42,120 --> 00:10:44,960 Speaker 4: because they don't have FaceTime. You know, managers can't manage 214 00:10:45,000 --> 00:10:48,400 Speaker 4: by walking around anymore. Companies will give you a company 215 00:10:48,400 --> 00:10:52,240 Speaker 4: issue laptop or mobile device, and then they're watching the 216 00:10:52,280 --> 00:10:54,560 Speaker 4: hours that you're actually doing your work. 217 00:10:54,640 --> 00:10:57,000 Speaker 2: This reminds me of that TikTok where the girl has 218 00:10:57,200 --> 00:10:59,719 Speaker 2: a fan and it's like an oscillating fan and it's 219 00:11:00,320 --> 00:11:02,720 Speaker 2: to something and it's moving the mouse around, so it 220 00:11:02,720 --> 00:11:05,000 Speaker 2: seems like she's working genius. 221 00:11:05,520 --> 00:11:08,199 Speaker 3: Genius. She was like, scientific management, I'll. 222 00:11:08,040 --> 00:11:13,199 Speaker 2: Do I'll manage you. But you know what's also really interesting, 223 00:11:13,920 --> 00:11:18,160 Speaker 2: it's not always the manager imposing this type of system 224 00:11:18,400 --> 00:11:21,840 Speaker 2: on the workers. Sometimes workers elect to use different productivity 225 00:11:21,840 --> 00:11:24,960 Speaker 2: tools to help improve their own output and their own focus. 226 00:11:25,000 --> 00:11:27,680 Speaker 2: I know, I do, so do I I use one note, 227 00:11:27,800 --> 00:11:29,800 Speaker 2: we use airtable slack. 228 00:11:30,080 --> 00:11:31,360 Speaker 3: Lots of folks are using slack. 229 00:11:31,520 --> 00:11:33,840 Speaker 1: All types of stuff I used to use ASNA to 230 00:11:34,160 --> 00:11:37,360 Speaker 1: improve our productivity or make us more efficient, work faster, 231 00:11:37,480 --> 00:11:39,440 Speaker 1: get more done in a shorter amount of time. So 232 00:11:39,559 --> 00:11:44,480 Speaker 1: we are enforcing these scientific management concepts on ourselves. 233 00:11:43,720 --> 00:11:48,200 Speaker 2: Staff punking ourselves right on into the nine to five. 234 00:11:48,360 --> 00:11:50,319 Speaker 2: So these tools can be good. You know, we use 235 00:11:50,360 --> 00:11:52,920 Speaker 2: airtable that helps us stay on track with our episodes, 236 00:11:53,040 --> 00:11:56,560 Speaker 2: know what's happening. It also can help us move projects forward. 237 00:11:56,800 --> 00:11:58,959 Speaker 2: We can collaborate better with our team. 238 00:11:59,120 --> 00:12:01,840 Speaker 1: But that said, all of that can be a slippery 239 00:12:01,880 --> 00:12:04,120 Speaker 1: slope and we're going to get into that right after 240 00:12:04,160 --> 00:12:07,160 Speaker 1: the break. 241 00:12:23,400 --> 00:12:24,280 Speaker 2: All right, we're back. 242 00:12:24,520 --> 00:12:27,400 Speaker 1: Yes, And as we're talking about all of the shipping 243 00:12:27,559 --> 00:12:30,280 Speaker 1: and everything like that, it really makes me think about 244 00:12:30,440 --> 00:12:32,319 Speaker 1: how we're going to be purchasing. Everybody's going to be 245 00:12:32,360 --> 00:12:35,400 Speaker 1: online shopping from their phones mostly. I think I think 246 00:12:35,400 --> 00:12:37,280 Speaker 1: everybody shops on their phones these days. 247 00:12:37,040 --> 00:12:39,360 Speaker 2: And watching the notifications from my banking. 248 00:12:39,080 --> 00:12:41,760 Speaker 3: Gap saying girl, what is you doing? 249 00:12:42,000 --> 00:12:43,079 Speaker 2: Dot do transaction. 250 00:12:44,480 --> 00:12:47,280 Speaker 1: But there's so many apps out there, and our next 251 00:12:47,360 --> 00:12:50,679 Speaker 1: lab is going to be all about fintech. So these 252 00:12:50,720 --> 00:12:53,960 Speaker 1: are apps that help you organize your finances and get 253 00:12:54,000 --> 00:12:55,000 Speaker 1: financially healthy. 254 00:12:55,280 --> 00:12:57,960 Speaker 2: Yes, and I'm excited about it because our guest is 255 00:12:58,040 --> 00:13:01,200 Speaker 2: Natalia Razinski, the head of strategy at Klarna. Oh yes, 256 00:13:01,240 --> 00:13:04,160 Speaker 2: this is the perfect person to talk to about helping us. 257 00:13:05,160 --> 00:13:07,560 Speaker 2: All right, let's get back to today's lab. We're talking 258 00:13:07,559 --> 00:13:10,600 Speaker 2: to Wall Street Journal reporter Christopher Mims about his new book, 259 00:13:10,840 --> 00:13:11,640 Speaker 2: arriving today. 260 00:13:11,760 --> 00:13:14,080 Speaker 1: In the first half of the dissection, we focus mostly 261 00:13:14,120 --> 00:13:17,000 Speaker 1: on how goods and products are being made using tools 262 00:13:17,040 --> 00:13:20,920 Speaker 1: like scientific management to produce things efficiently for the global market. 263 00:13:20,960 --> 00:13:24,480 Speaker 2: But Christopher's book also focuses on the transport of those items. 264 00:13:24,720 --> 00:13:27,439 Speaker 2: And before you even click add tokar, that product has 265 00:13:27,520 --> 00:13:30,520 Speaker 2: already been on a very long journey, a journey that 266 00:13:30,600 --> 00:13:31,840 Speaker 2: starts at the factory. 267 00:13:32,240 --> 00:13:34,840 Speaker 4: Generally, the way a lot of finished goods, and especially 268 00:13:34,880 --> 00:13:37,600 Speaker 4: consumer electronics get to us is you know, they are 269 00:13:37,679 --> 00:13:40,960 Speaker 4: first made increasingly in Southeast Asia. A lot of things 270 00:13:40,960 --> 00:13:44,400 Speaker 4: we think are made in China are actually made Thailand, Vietnam, Malaysia, 271 00:13:44,520 --> 00:13:45,240 Speaker 4: places like that. 272 00:13:45,400 --> 00:13:47,439 Speaker 1: From the factory, it goes to a small port, put 273 00:13:47,520 --> 00:13:48,520 Speaker 1: into a shipping container. 274 00:13:48,600 --> 00:13:49,760 Speaker 2: Shout out to Malcolm maclain. 275 00:13:49,920 --> 00:13:52,520 Speaker 1: Then the shipping container gets put onto a barge where 276 00:13:52,520 --> 00:13:54,280 Speaker 1: it gets taken to a much larger. 277 00:13:54,000 --> 00:13:57,000 Speaker 4: Port where it stays for a couple of days after 278 00:13:57,080 --> 00:13:59,560 Speaker 4: being lifted off by a giant crane. Then that big 279 00:13:59,600 --> 00:14:02,000 Speaker 4: crane puts it onto a really big ship. 280 00:14:01,880 --> 00:14:04,560 Speaker 2: And we mean big. Some of these cargo ships are 281 00:14:04,600 --> 00:14:07,160 Speaker 2: as big as the Empire State Building being laid on 282 00:14:07,200 --> 00:14:10,199 Speaker 2: its side. We're talking the length of three football fields. 283 00:14:10,360 --> 00:14:12,280 Speaker 2: This is not the boat that Megan thee Stallion was 284 00:14:12,320 --> 00:14:13,200 Speaker 2: talking about driving. 285 00:14:14,400 --> 00:14:15,640 Speaker 3: You can't drive that vote. 286 00:14:15,840 --> 00:14:16,000 Speaker 2: No. 287 00:14:16,520 --> 00:14:20,400 Speaker 1: Each container ship can hold up to ten thousand forty 288 00:14:20,560 --> 00:14:24,960 Speaker 1: foot containers or about sixty thousand pounds of goods, and 289 00:14:25,000 --> 00:14:25,200 Speaker 1: then it. 290 00:14:25,240 --> 00:14:27,240 Speaker 4: Can travel all the way across the Pacific Ocean, and 291 00:14:27,280 --> 00:14:29,760 Speaker 4: that's going to take weeks because it's actually moving kind 292 00:14:29,760 --> 00:14:31,600 Speaker 4: of slow in order to save on fuel. 293 00:14:31,720 --> 00:14:34,840 Speaker 2: Finally, the ship arrives Stateside, most often at the ports 294 00:14:34,880 --> 00:14:37,800 Speaker 2: of la and Long Beach, and that's where about forty 295 00:14:37,880 --> 00:14:40,680 Speaker 2: to fifty percent of all goods from Asia arrive in 296 00:14:40,720 --> 00:14:41,200 Speaker 2: the US. 297 00:14:41,400 --> 00:14:44,320 Speaker 4: Then those containers get put onto a truck for the 298 00:14:44,360 --> 00:14:47,160 Speaker 4: first time, and that's called drayage, and the container gets 299 00:14:47,200 --> 00:14:49,560 Speaker 4: taken to a warehouse in the Inland Empire. 300 00:14:49,320 --> 00:14:51,040 Speaker 2: That's a region in southern California. 301 00:14:51,080 --> 00:14:52,880 Speaker 4: All the goods are emptied out of the container put 302 00:14:52,880 --> 00:14:55,360 Speaker 4: onto a long haul truck. It might drive halfway across 303 00:14:55,360 --> 00:14:57,960 Speaker 4: the country. Then all of those cardboard boxes full of 304 00:14:57,960 --> 00:15:00,640 Speaker 4: goods go into what's known as a fulfillment if you're 305 00:15:00,640 --> 00:15:03,040 Speaker 4: talking about Amazon, and human beings have to open up 306 00:15:03,040 --> 00:15:05,280 Speaker 4: every single one of those boxes, take every item out, 307 00:15:05,360 --> 00:15:07,680 Speaker 4: scan it, put it into a bin. The bin goes 308 00:15:07,720 --> 00:15:10,360 Speaker 4: onto a conveyor, which goes to another human being which 309 00:15:10,400 --> 00:15:13,720 Speaker 4: takes all the goods stows it on a robot shelf, 310 00:15:13,920 --> 00:15:16,040 Speaker 4: which then scoots away like R two D two. 311 00:15:16,320 --> 00:15:20,080 Speaker 1: Oh my goodness, this is a lot. I am exhausted. 312 00:15:20,160 --> 00:15:20,920 Speaker 1: And that's just. 313 00:15:20,960 --> 00:15:23,880 Speaker 3: The first part of the product's journey. 314 00:15:23,960 --> 00:15:26,520 Speaker 1: Okay, So now that the item is on the shelf 315 00:15:26,600 --> 00:15:29,000 Speaker 1: waiting for someone to buy it, what happens next? 316 00:15:29,200 --> 00:15:31,840 Speaker 4: And then when you order that good which has been 317 00:15:31,880 --> 00:15:35,640 Speaker 4: on a fourteen thousand mile two month minimum journey, when 318 00:15:35,680 --> 00:15:39,000 Speaker 4: you order it for delivery the next day, within forty 319 00:15:39,000 --> 00:15:41,320 Speaker 4: five minutes, someone has picked that item off of the 320 00:15:41,400 --> 00:15:43,960 Speaker 4: robot's shelf, goes into a bin. The bin is carried 321 00:15:43,960 --> 00:15:46,520 Speaker 4: on a conveyor down to the pack station. A person 322 00:15:46,600 --> 00:15:48,760 Speaker 4: puts the items in a box, tapes up the box. 323 00:15:48,960 --> 00:15:51,720 Speaker 4: Box goes down another conveyor into the back of a truck, 324 00:15:51,720 --> 00:15:54,840 Speaker 4: which goes to another warehouse where it's sorted, and then 325 00:15:54,880 --> 00:15:58,360 Speaker 4: the final warehouse, which is called the delivery station, where 326 00:15:58,360 --> 00:16:00,600 Speaker 4: all the boxes get stacked up about like you know, 327 00:16:00,680 --> 00:16:03,760 Speaker 4: two three in the morning for delivery on a truck 328 00:16:03,800 --> 00:16:05,960 Speaker 4: to your home the next day, you know it's next 329 00:16:06,000 --> 00:16:07,120 Speaker 4: day or two day delivery. 330 00:16:07,360 --> 00:16:09,280 Speaker 2: Most people are not thinking about all of this when 331 00:16:09,320 --> 00:16:12,360 Speaker 2: they add to cart, especially with things like two day delivery, 332 00:16:12,600 --> 00:16:14,640 Speaker 2: one click ordering overnight shipping. 333 00:16:14,840 --> 00:16:18,760 Speaker 1: Yes, I am ordering my goods by the light of 334 00:16:18,800 --> 00:16:21,840 Speaker 1: the moon. Most likely I'm in my bed and I'm 335 00:16:21,920 --> 00:16:23,920 Speaker 1: just like click, everything just starts getting ship. 336 00:16:23,920 --> 00:16:25,760 Speaker 3: I don't even think about it. I just keep swiping. 337 00:16:25,960 --> 00:16:28,840 Speaker 2: This just also feels like so many steps for me 338 00:16:28,920 --> 00:16:31,640 Speaker 2: to get the few little things that I'm adding to cart. 339 00:16:31,680 --> 00:16:33,280 Speaker 2: This is kind of changing things for. 340 00:16:33,200 --> 00:16:36,600 Speaker 1: Me, honestly, because you think about every single step and 341 00:16:36,880 --> 00:16:41,600 Speaker 1: all the ships and shipping containers and cranes and people 342 00:16:41,920 --> 00:16:45,520 Speaker 1: and trucks. This is a lot for me to be saying, Okay, 343 00:16:45,520 --> 00:16:47,560 Speaker 1: I just need this new cell phone case that I 344 00:16:47,720 --> 00:16:50,600 Speaker 1: found on this website that's six ninety nine. 345 00:16:50,640 --> 00:16:52,880 Speaker 2: That's a lot exactly it. Every time I get ready 346 00:16:52,880 --> 00:16:54,880 Speaker 2: to order something online, now I'm gonna say, am I 347 00:16:54,920 --> 00:16:58,040 Speaker 2: ready to turn on the crane to pick up my items, 348 00:16:58,080 --> 00:17:00,080 Speaker 2: you know, like it might not be worth it. 349 00:17:00,080 --> 00:17:01,600 Speaker 3: It might not be worth the crane movement. 350 00:17:01,640 --> 00:17:03,920 Speaker 2: And there's all this automation, but then there's all this 351 00:17:04,160 --> 00:17:06,119 Speaker 2: on the ground stuff too, And one of them that 352 00:17:06,160 --> 00:17:08,080 Speaker 2: we really should zero in on is the truck. 353 00:17:15,560 --> 00:17:18,840 Speaker 1: Even though the trucker shortage has reached crisis levels this 354 00:17:19,000 --> 00:17:21,720 Speaker 1: year and been on the front page of Labor News, 355 00:17:21,840 --> 00:17:23,879 Speaker 1: the trucker shortage isn't really new. 356 00:17:24,080 --> 00:17:27,000 Speaker 2: Trucks are an essential part of the global economy. In 357 00:17:27,040 --> 00:17:30,399 Speaker 2: the United States, seventy percent of all freight is transported 358 00:17:30,400 --> 00:17:33,480 Speaker 2: by trucks. And it may feel like a cliche, but 359 00:17:33,640 --> 00:17:36,760 Speaker 2: America really does run on trucks, not duncan. Yeah you 360 00:17:36,800 --> 00:17:39,120 Speaker 2: thought it was duncan, but it's actually trucks. So when 361 00:17:39,119 --> 00:17:41,520 Speaker 2: we don't have enough people to drive those trucks, it 362 00:17:41,560 --> 00:17:43,920 Speaker 2: can cause some pretty big problems for the economy. 363 00:17:44,080 --> 00:17:48,280 Speaker 4: It's affecting everything from what appears on stores at the 364 00:17:48,280 --> 00:17:54,160 Speaker 4: grocery store, to getting school's school lunches, to people talking 365 00:17:54,160 --> 00:17:56,080 Speaker 4: about why they can't get their couch delivered. 366 00:17:56,400 --> 00:18:00,720 Speaker 1: And with so many items being shipped to people and 367 00:18:01,119 --> 00:18:04,679 Speaker 1: they're being a trucker shortage that can lead to trucker 368 00:18:04,800 --> 00:18:07,959 Speaker 1: burnout for the truckers that are now left to carry 369 00:18:07,960 --> 00:18:11,760 Speaker 1: the load. We wanted to know what's really driving this shortage. 370 00:18:11,800 --> 00:18:14,720 Speaker 1: Why don't we have enough truckers to handle the shipping demand. 371 00:18:14,960 --> 00:18:17,960 Speaker 4: There was this amazing piece in the New York Times 372 00:18:18,040 --> 00:18:21,280 Speaker 4: in twenty seventeen, and there was this heartbreaking quote in 373 00:18:21,320 --> 00:18:23,679 Speaker 4: it where this trucker said, you know, we feel like 374 00:18:23,880 --> 00:18:28,200 Speaker 4: throw away people. There's all these small injustices in the industry, 375 00:18:28,240 --> 00:18:30,560 Speaker 4: which the net effect is that, you know, there's about 376 00:18:30,600 --> 00:18:33,000 Speaker 4: three and a half million truckers in America, there's ten 377 00:18:33,040 --> 00:18:36,080 Speaker 4: million people who have a commercial driver's license. Those are 378 00:18:36,080 --> 00:18:38,439 Speaker 4: all the people who went into the industry and burned 379 00:18:38,440 --> 00:18:39,879 Speaker 4: out and are just like, I'm not going to be 380 00:18:39,920 --> 00:18:41,000 Speaker 4: a truck driver anymore. 381 00:18:41,200 --> 00:18:44,280 Speaker 2: Those numbers are staggering, honestly, and it makes sense when 382 00:18:44,320 --> 00:18:47,800 Speaker 2: you understand the experiences that a lot of truckers have. 383 00:18:47,960 --> 00:18:51,520 Speaker 4: The challenge in trucking is that even as rates go 384 00:18:51,600 --> 00:18:55,679 Speaker 4: up and wages go up, the quality of life is low. 385 00:18:55,960 --> 00:18:58,879 Speaker 4: So the average truck driver is on the road twenty 386 00:18:58,880 --> 00:19:01,600 Speaker 4: one days out of every month. They're working fourteen hours 387 00:19:01,600 --> 00:19:01,960 Speaker 4: a day. 388 00:19:02,240 --> 00:19:05,080 Speaker 1: Let me tell you something I can't do anything for 389 00:19:05,119 --> 00:19:09,159 Speaker 1: that long and that many consecutive days, maybe sleep, maybe sleep, 390 00:19:09,480 --> 00:19:11,680 Speaker 1: and even then, you know, you get tired. 391 00:19:11,960 --> 00:19:13,720 Speaker 3: You still get tired of sleeping. 392 00:19:13,880 --> 00:19:16,800 Speaker 1: And so I can't imagine having to be alert at 393 00:19:16,800 --> 00:19:21,080 Speaker 1: the wheel of this huge machine that's carrying all these goods. 394 00:19:21,480 --> 00:19:24,600 Speaker 1: And it's not always like a perfect sunny day out 395 00:19:24,760 --> 00:19:28,240 Speaker 1: in the rain, in the snow and a hurricane. We're 396 00:19:28,359 --> 00:19:31,879 Speaker 1: still expecting our packages. So they can't call out, they 397 00:19:31,880 --> 00:19:33,960 Speaker 1: can't say, oh no, there's a storm, I'm not coming. 398 00:19:34,200 --> 00:19:36,280 Speaker 1: They have to hit the road. And when you really 399 00:19:36,320 --> 00:19:39,800 Speaker 1: look at it, there's also the issue of stagnating wages. 400 00:19:40,000 --> 00:19:42,160 Speaker 1: So if you look at what the average trucker made 401 00:19:42,200 --> 00:19:44,520 Speaker 1: in the United States in around the eighties, it was 402 00:19:44,520 --> 00:19:48,200 Speaker 1: about thirty six thousand dollars a year, and in twenty 403 00:19:48,200 --> 00:19:50,720 Speaker 1: twenty bucks that's about one hundred and twenty thousand dollars. 404 00:19:50,880 --> 00:19:54,040 Speaker 1: But by twenty nineteen the average wage was only forty 405 00:19:54,080 --> 00:19:57,040 Speaker 1: five thousand dollars. So when you normalize all that out 406 00:19:57,080 --> 00:19:59,520 Speaker 1: for like inflation and all that, what you're looking at 407 00:19:59,560 --> 00:20:03,120 Speaker 1: is actually a sixty three percent decrease in wages over 408 00:20:03,160 --> 00:20:05,960 Speaker 1: a forty year time period. Christopher explained that sometimes big 409 00:20:06,000 --> 00:20:09,440 Speaker 1: trucking companies will cover the upfront costs for a commercial 410 00:20:09,480 --> 00:20:12,280 Speaker 1: driver's license or a CDL, which could be seven thousand 411 00:20:12,320 --> 00:20:14,760 Speaker 1: dollars or more, but that has to be paid back. 412 00:20:14,600 --> 00:20:16,240 Speaker 4: So they got to work like a year just to 413 00:20:16,280 --> 00:20:18,560 Speaker 4: pay that off. They're getting paid by the mile, and 414 00:20:18,920 --> 00:20:21,159 Speaker 4: when you're a trucker and you stop at a warehouse, 415 00:20:21,280 --> 00:20:22,680 Speaker 4: you're not getting paid for that time. 416 00:20:22,760 --> 00:20:25,240 Speaker 2: That's a lot of unpaid labor. So what we're seeing 417 00:20:25,320 --> 00:20:27,560 Speaker 2: is the cost of shipping going down while the cost 418 00:20:27,560 --> 00:20:28,840 Speaker 2: of living has only gone up. 419 00:20:28,920 --> 00:20:31,960 Speaker 1: Okay, so only getting paid by the mail or during 420 00:20:32,080 --> 00:20:35,720 Speaker 1: quote unquote productive time sounds like scientific management to me. 421 00:20:35,960 --> 00:20:38,919 Speaker 1: And this really doesn't take into account that people like 422 00:20:39,000 --> 00:20:40,480 Speaker 1: machines need maintenance. 423 00:20:40,560 --> 00:20:41,640 Speaker 3: People have to go to the. 424 00:20:41,600 --> 00:20:43,960 Speaker 1: Bathroom, they have to shower, they have to eat, and 425 00:20:44,080 --> 00:20:47,080 Speaker 1: they have to sleep and that's just basic survival. So 426 00:20:47,160 --> 00:20:49,400 Speaker 1: it's no wonder that all these truckers are burning out 427 00:20:49,440 --> 00:20:51,200 Speaker 1: and choosing to have other. 428 00:20:51,160 --> 00:20:51,959 Speaker 3: Types of jobs. 429 00:20:52,160 --> 00:20:55,040 Speaker 2: Yeah, it feels like all of this is also coming 430 00:20:55,080 --> 00:20:57,320 Speaker 2: to a head during the pandemic, and so you have 431 00:20:57,400 --> 00:20:59,840 Speaker 2: to kind of ask why, now, how do we get 432 00:20:59,880 --> 00:21:03,400 Speaker 2: to this place where the trucking industry has become unsustainable 433 00:21:03,520 --> 00:21:06,160 Speaker 2: for the folks who are driving it, for the truckers. 434 00:21:06,280 --> 00:21:09,320 Speaker 4: At the beginning of the pandemic, all the companies thought 435 00:21:09,320 --> 00:21:11,560 Speaker 4: this is gonna be like the Great Recession. Demand's gonna 436 00:21:11,560 --> 00:21:13,640 Speaker 4: go down. So they're like, Okay, I'm going to book 437 00:21:13,680 --> 00:21:16,439 Speaker 4: fewer shipping containers, less trucks, I'm gonna buy less stuff. 438 00:21:16,560 --> 00:21:20,560 Speaker 4: But then the opposite happened. America went shopping and demand 439 00:21:20,680 --> 00:21:23,800 Speaker 4: is now so much higher for everything than it was before. 440 00:21:26,920 --> 00:21:27,960 Speaker 3: This is very true. 441 00:21:28,080 --> 00:21:30,920 Speaker 1: We all got sent home and we just started buying 442 00:21:31,119 --> 00:21:34,320 Speaker 1: and buying and buying. I remember early on in the 443 00:21:34,359 --> 00:21:37,080 Speaker 1: pandemic when there was no paper towels, no toilet paper, 444 00:21:37,280 --> 00:21:41,520 Speaker 1: no flour, no eggs, no nothing in the grocery store. 445 00:21:41,720 --> 00:21:44,520 Speaker 1: I was trying to buy paper towels offline, and the 446 00:21:44,600 --> 00:21:48,320 Speaker 1: shipping cost was like ninety dollars to ship a few 447 00:21:48,400 --> 00:21:49,640 Speaker 1: rolls of paper calculus. 448 00:21:49,640 --> 00:21:51,679 Speaker 3: I couldn't believe it. I really couldn't believe it. I 449 00:21:51,720 --> 00:21:52,680 Speaker 3: did not purchase them. 450 00:21:52,680 --> 00:21:57,440 Speaker 2: To be clear, there's a baseline supply and demand in economics, right, 451 00:21:57,480 --> 00:21:59,479 Speaker 2: so when there's a lot of supply for a product, 452 00:21:59,480 --> 00:22:03,119 Speaker 2: the price goes down. Demand drives prices to increase, but 453 00:22:03,320 --> 00:22:06,520 Speaker 2: Supply and demand don't exist in isolation. The supply has 454 00:22:06,560 --> 00:22:08,440 Speaker 2: to get to you, right, and so even when there's 455 00:22:08,480 --> 00:22:10,640 Speaker 2: a lot of supply, if we can't get it from 456 00:22:10,640 --> 00:22:13,240 Speaker 2: one place to another. So if there's a supply and 457 00:22:13,280 --> 00:22:15,240 Speaker 2: demand shortage for truckers, right, So if there are not 458 00:22:15,280 --> 00:22:17,399 Speaker 2: a lot of truckers, the demand is no longer on 459 00:22:17,480 --> 00:22:19,879 Speaker 2: the product, the demand is on the transportation. And so 460 00:22:20,000 --> 00:22:25,320 Speaker 2: that's why TT saw that really high shipping costs. But 461 00:22:25,359 --> 00:22:27,360 Speaker 2: when you go back and really think about it, if 462 00:22:27,359 --> 00:22:29,679 Speaker 2: we look at the really big picture, I feel like 463 00:22:29,720 --> 00:22:32,439 Speaker 2: there were some acute things that we felt from the 464 00:22:32,440 --> 00:22:36,200 Speaker 2: pandemic and shipping and demand for online shopping, but when 465 00:22:36,240 --> 00:22:38,879 Speaker 2: we zoom out, there had really been a major shift 466 00:22:38,880 --> 00:22:42,159 Speaker 2: to online shopping even before the pandemic too. That's a 467 00:22:42,200 --> 00:22:44,160 Speaker 2: really good point and we are going to talk about 468 00:22:44,160 --> 00:22:46,600 Speaker 2: that later this season, So be on your p's and 469 00:22:46,640 --> 00:22:49,760 Speaker 2: q's ready for that. And it makes sense too, because 470 00:22:49,800 --> 00:22:54,760 Speaker 2: we are creatures of yes, habit, but more than habit convenience. Okay, 471 00:22:54,800 --> 00:22:57,600 Speaker 2: we want to have what we want when we want it, 472 00:22:57,680 --> 00:23:01,240 Speaker 2: end at our doorsteps, preach. So if there's an option 473 00:23:01,280 --> 00:23:02,920 Speaker 2: for me to have to travel to the store, wait 474 00:23:02,960 --> 00:23:05,240 Speaker 2: in line at the counter. Hope they have what I need, 475 00:23:05,400 --> 00:23:08,760 Speaker 2: Especially for boring purchases. I'd rather add all that stuff 476 00:23:08,800 --> 00:23:10,640 Speaker 2: to Kart and have it delivered to me. 477 00:23:10,720 --> 00:23:12,760 Speaker 3: And with free shipping and free returns. 478 00:23:12,800 --> 00:23:16,040 Speaker 1: At a lot of online retailers, it's so easy to 479 00:23:16,160 --> 00:23:18,880 Speaker 1: add to KRT and check out. But maybe we need 480 00:23:18,880 --> 00:23:22,360 Speaker 1: to start, you know, taking a beat mefore doing that, 481 00:23:22,720 --> 00:23:26,520 Speaker 1: and ask ourselves if we can get by without that purchase. 482 00:23:26,680 --> 00:23:30,320 Speaker 2: Yeah, maybe I don't need all these different Trani syrups 483 00:23:30,359 --> 00:23:34,920 Speaker 2: to make, you know, cafe quality pumpkin spice lattes at home. 484 00:23:35,640 --> 00:23:38,760 Speaker 2: I don't need it, You don't, I don't, I really don't. 485 00:23:38,840 --> 00:23:46,440 Speaker 3: Oh, and this leads us to the elephant in the room. Amazon. 486 00:23:46,800 --> 00:23:50,360 Speaker 1: It feels like you can get anything, literally anything delivered 487 00:23:50,359 --> 00:23:54,080 Speaker 1: to your house in the maximum two days. I've gotten 488 00:23:54,119 --> 00:23:58,080 Speaker 1: things off Amazon and gotten it just a few hours later. 489 00:23:58,400 --> 00:23:59,919 Speaker 1: How are they able to do this? 490 00:24:00,359 --> 00:24:00,439 Speaker 3: So? 491 00:24:00,600 --> 00:24:05,200 Speaker 4: Amazon, their whole modus operandi is that they're going to 492 00:24:05,240 --> 00:24:07,720 Speaker 4: squeeze as much as they can out of workers using 493 00:24:07,920 --> 00:24:10,520 Speaker 4: surveillance technology management by algorithm. 494 00:24:10,720 --> 00:24:14,119 Speaker 2: Amazon famously employs the use of scientific management for all 495 00:24:14,160 --> 00:24:17,600 Speaker 2: of its employees, specifically those working in the fulfillment centers, though, 496 00:24:17,640 --> 00:24:21,280 Speaker 2: workers have to meet certain productivity quotas or face termination. 497 00:24:21,520 --> 00:24:24,920 Speaker 2: And in twenty nineteen, Amazon warehouse workers went on strike 498 00:24:25,040 --> 00:24:28,320 Speaker 2: to protest inhumane working conditions. At the end of October, 499 00:24:28,359 --> 00:24:32,880 Speaker 2: warehouse workers from Amazon's Staten Island facility filed a petition 500 00:24:33,000 --> 00:24:35,320 Speaker 2: for a union election and the request has to be 501 00:24:35,359 --> 00:24:39,000 Speaker 2: approved by the National Labor Relations Board. And this would 502 00:24:39,000 --> 00:24:43,560 Speaker 2: be the second unionization vote, after the workers in Bessemer, Alabama, 503 00:24:43,840 --> 00:24:47,199 Speaker 2: failed to reach enough votes to unionize last April. And 504 00:24:47,560 --> 00:24:50,160 Speaker 2: that's just the tip of the iceberg. We've seen many 505 00:24:50,240 --> 00:24:54,440 Speaker 2: labor stories just like this in so many different sectors, restaurants, 506 00:24:54,440 --> 00:24:57,680 Speaker 2: food delivery, riot sharing, and of course trucking. 507 00:24:57,800 --> 00:25:00,400 Speaker 3: And this is not a good look. 508 00:25:00,600 --> 00:25:03,360 Speaker 1: Amazon has not just been under fire by the media, 509 00:25:03,440 --> 00:25:06,840 Speaker 1: They've also been scrutinized by regulating organizations. 510 00:25:07,080 --> 00:25:10,639 Speaker 4: California just past a bill limiting the use of the 511 00:25:10,720 --> 00:25:13,960 Speaker 4: kind of work quotas that Amazon relies on inside of 512 00:25:13,960 --> 00:25:16,840 Speaker 4: its warehouses. But this whole system of scientific management, or 513 00:25:16,880 --> 00:25:19,879 Speaker 4: as I call it, buzoicism, which is scientific management, plus 514 00:25:19,920 --> 00:25:24,040 Speaker 4: all this technology impacts every other type of worker at Amazon, 515 00:25:24,160 --> 00:25:26,400 Speaker 4: all the way down to the last mile truck drivers. 516 00:25:26,800 --> 00:25:30,800 Speaker 4: Those drivers are subject to the same kind of surveillance 517 00:25:30,840 --> 00:25:33,720 Speaker 4: as the workers in warehouses. There's cameras facing them, cameras 518 00:25:33,760 --> 00:25:36,359 Speaker 4: watching the road, and Amazon says that's all about increasing safety, 519 00:25:36,400 --> 00:25:38,480 Speaker 4: which I'm sure is true, but it's also about making 520 00:25:38,520 --> 00:25:40,800 Speaker 4: sure that they work as quickly as possible. 521 00:25:40,920 --> 00:25:43,960 Speaker 1: And we learn that those drivers don't even work for Amazon. 522 00:25:44,080 --> 00:25:48,200 Speaker 1: They're subcontractors working for smaller trucking companies who work for Amazon. 523 00:25:48,320 --> 00:25:52,160 Speaker 1: And this protects Amazon from any legal liability if. 524 00:25:52,080 --> 00:25:54,240 Speaker 4: One of those trucks gets into an accident. Amazon's not 525 00:25:54,280 --> 00:25:57,160 Speaker 4: directly responsible for that truck. If one of those workers 526 00:25:57,160 --> 00:25:59,679 Speaker 4: gets harassed by their boss, Amazon doesn't have to get 527 00:25:59,720 --> 00:26:01,600 Speaker 4: involve and they can't be sued for it. 528 00:26:01,640 --> 00:26:04,320 Speaker 2: This is like a tefline coding, like a business version 529 00:26:04,359 --> 00:26:06,439 Speaker 2: of it. And since the spring, Amazon has announced some 530 00:26:06,520 --> 00:26:09,080 Speaker 2: changes to address some of the issues in their warehouses, 531 00:26:09,280 --> 00:26:11,480 Speaker 2: so they know they're there. But that includes spending like 532 00:26:11,520 --> 00:26:15,000 Speaker 2: three hundred million dollars on employee safety, but unfortunately it 533 00:26:15,119 --> 00:26:22,359 Speaker 2: still doesn't include driver safety. 534 00:26:23,920 --> 00:26:24,720 Speaker 3: So what's next. 535 00:26:24,800 --> 00:26:26,480 Speaker 1: I mean, I feel like all of this goes back 536 00:26:26,520 --> 00:26:29,879 Speaker 1: to the rise in the gig economy, and Christopher calls 537 00:26:29,960 --> 00:26:32,280 Speaker 1: this the fissured workplace. 538 00:26:31,800 --> 00:26:35,159 Speaker 4: It just means there's more layers between the worker and 539 00:26:35,200 --> 00:26:37,040 Speaker 4: the people who hire those workers. 540 00:26:37,160 --> 00:26:40,880 Speaker 2: So companies like Uber, Lift, Door, Dash, they're all leveraging 541 00:26:40,920 --> 00:26:45,480 Speaker 2: technology using principles of scientific management, but ultimately for profit. 542 00:26:45,520 --> 00:26:49,480 Speaker 4: It's about using technology to take advantage of our existing 543 00:26:49,600 --> 00:26:52,399 Speaker 4: systems of laws. We are going to use all this 544 00:26:52,520 --> 00:26:56,119 Speaker 4: venture capitalists, dough and this technology to rush into the 545 00:26:56,240 --> 00:27:00,480 Speaker 4: vacuum of inadequate regulation in a particular and just to 546 00:27:00,520 --> 00:27:03,280 Speaker 4: try to extract as much profits and kind of mind 547 00:27:03,359 --> 00:27:06,120 Speaker 4: them from the employees that we have. And to be clear, 548 00:27:06,320 --> 00:27:09,440 Speaker 4: you know, I'm not against totally new models like Uber 549 00:27:09,480 --> 00:27:11,880 Speaker 4: and left Like, I think it's cool, maybe there's some 550 00:27:12,080 --> 00:27:14,760 Speaker 4: universe in which it could work, but making sure that 551 00:27:14,800 --> 00:27:17,400 Speaker 4: there are sort of minimum protections for workers. Not only 552 00:27:17,520 --> 00:27:19,000 Speaker 4: is it the humane thing to do, but in the 553 00:27:19,000 --> 00:27:21,480 Speaker 4: long run, it's probably the most sustainable thing to do 554 00:27:22,080 --> 00:27:24,800 Speaker 4: because it would mean less turnover. 555 00:27:25,119 --> 00:27:28,760 Speaker 1: So what are the implication of today's use of scientific 556 00:27:28,800 --> 00:27:31,880 Speaker 1: management more broadly for people working in the United States? 557 00:27:32,080 --> 00:27:34,480 Speaker 4: The overall trend is if you look at like the 558 00:27:34,520 --> 00:27:37,960 Speaker 4: distribution of income in America and the kind of jobs 559 00:27:38,040 --> 00:27:41,159 Speaker 4: people go into, you have more and more people moving 560 00:27:41,160 --> 00:27:43,639 Speaker 4: into more skilled jobs that demand more of them and 561 00:27:43,680 --> 00:27:45,800 Speaker 4: pay them more, but also more and more people moving 562 00:27:45,840 --> 00:27:48,400 Speaker 4: into low skilled jobs where if you have high school 563 00:27:48,480 --> 00:27:50,800 Speaker 4: education or less, your options are very limited. 564 00:27:50,920 --> 00:27:52,000 Speaker 2: That's called de skilling. 565 00:27:52,160 --> 00:27:55,920 Speaker 4: So you kind of hollow out America's middle class and 566 00:27:55,960 --> 00:28:00,000 Speaker 4: you create these two polarized classes of workers. 567 00:28:00,000 --> 00:28:01,439 Speaker 2: Feels like you get to this place where there are 568 00:28:01,480 --> 00:28:04,520 Speaker 2: engineers and developers who are creating the technology to replace 569 00:28:04,560 --> 00:28:06,440 Speaker 2: the jobs that people used to do, and then there's 570 00:28:06,480 --> 00:28:07,600 Speaker 2: just everybody else. 571 00:28:07,440 --> 00:28:10,720 Speaker 4: Which frankly is the majority of American workers who then 572 00:28:10,840 --> 00:28:13,840 Speaker 4: are forced to work alongside that automation or become a 573 00:28:13,880 --> 00:28:15,919 Speaker 4: part of it. I kind of picture them like bugs 574 00:28:15,920 --> 00:28:19,199 Speaker 4: and amber, and they're just trapped in this matrix that 575 00:28:19,320 --> 00:28:22,000 Speaker 4: has been created that's all machines. And it's like, Okay, 576 00:28:22,000 --> 00:28:23,520 Speaker 4: if you're going to function in this world, you have 577 00:28:23,560 --> 00:28:25,439 Speaker 4: to operate like a machine. You have to operate at 578 00:28:25,480 --> 00:28:27,120 Speaker 4: the pace of a machine. You have to do repetitive 579 00:28:27,160 --> 00:28:29,760 Speaker 4: labor like a machine. And to be clear, it's not new, right, 580 00:28:29,800 --> 00:28:32,720 Speaker 4: this is as old as the assembly line and industrialization, 581 00:28:32,920 --> 00:28:36,919 Speaker 4: but this type of work has spread beyond the factory 582 00:28:37,080 --> 00:28:39,640 Speaker 4: to so many other types of labor. 583 00:28:39,920 --> 00:28:43,520 Speaker 1: So when workers are being exploited and their privacy is 584 00:28:43,560 --> 00:28:47,720 Speaker 1: being infringed upon. Those are definitely signs that the scientific 585 00:28:47,760 --> 00:28:52,000 Speaker 1: management practices that they're using have gone overboard. Humans are 586 00:28:52,000 --> 00:28:55,200 Speaker 1: not robots, and we can't ignore our own humanity and 587 00:28:55,240 --> 00:28:57,520 Speaker 1: the humanity of other people while we're in the workplace. 588 00:28:57,640 --> 00:29:00,719 Speaker 2: That's so true, and it feels like this really big 589 00:29:01,120 --> 00:29:04,320 Speaker 2: concept to wrestle with. Right. Yes, I understand these things 590 00:29:04,320 --> 00:29:06,320 Speaker 2: at the different levels of the supply chain, but then 591 00:29:06,360 --> 00:29:09,160 Speaker 2: we still have certain basic needs, right, And so then 592 00:29:09,200 --> 00:29:11,240 Speaker 2: you begin to ask yourself, like, what can I do 593 00:29:11,440 --> 00:29:13,960 Speaker 2: on an individual level to affect some type of change? 594 00:29:14,120 --> 00:29:14,320 Speaker 3: Right? 595 00:29:14,480 --> 00:29:19,160 Speaker 1: Because we're just one consumer and this whole big consumer machine. Right, 596 00:29:19,280 --> 00:29:20,880 Speaker 1: it doesn't feel like there's a lot that we can 597 00:29:20,960 --> 00:29:23,719 Speaker 1: do to make any type of significant change. 598 00:29:23,720 --> 00:29:25,640 Speaker 3: And what we know is a flawed system. 599 00:29:25,800 --> 00:29:28,560 Speaker 4: I mean, I think of it like climate change in 600 00:29:28,600 --> 00:29:30,719 Speaker 4: a way. I think we get really hung up on 601 00:29:31,000 --> 00:29:34,160 Speaker 4: the individual choices that we make. And those individual choices 602 00:29:34,240 --> 00:29:38,040 Speaker 4: are important because they change our mindset and that changes 603 00:29:38,080 --> 00:29:40,080 Speaker 4: how we interact with the world. But in terms of 604 00:29:40,120 --> 00:29:42,760 Speaker 4: having an impact beyond the individual choices that we make, 605 00:29:43,080 --> 00:29:45,280 Speaker 4: you know, I think we all just have to vote 606 00:29:45,520 --> 00:29:50,960 Speaker 4: and be involved civically and advocate for better policy. And 607 00:29:51,120 --> 00:29:53,120 Speaker 4: it doesn't always have to happen at the federal level. 608 00:29:53,240 --> 00:29:56,880 Speaker 4: I mean, California has this incredible power to set the 609 00:29:57,000 --> 00:29:59,680 Speaker 4: gender for the whole country, whether it's emission standards or 610 00:29:59,680 --> 00:30:02,560 Speaker 4: these new laws governing how work is done at Amazon warehouses. 611 00:30:02,640 --> 00:30:06,360 Speaker 4: So sometimes individual states, even cities have the power to 612 00:30:06,680 --> 00:30:08,880 Speaker 4: set a floor on how much money an Uber driver 613 00:30:08,960 --> 00:30:12,360 Speaker 4: gets paid every hour. There's always these kind of opportunities 614 00:30:12,440 --> 00:30:13,200 Speaker 4: to get engaged. 615 00:30:19,400 --> 00:30:21,640 Speaker 2: I think I feeling a little bit more hopeful. I 616 00:30:21,680 --> 00:30:24,040 Speaker 2: have a better understanding of what's going on. 617 00:30:24,280 --> 00:30:25,320 Speaker 3: Yes, the more you know. 618 00:30:25,640 --> 00:30:28,360 Speaker 2: In mid October, the President made a statement about all 619 00:30:28,360 --> 00:30:31,760 Speaker 2: the supply chain issues, and they're talking about leaving the 620 00:30:31,800 --> 00:30:34,840 Speaker 2: ports open, having them running twenty four to seven, shifting 621 00:30:34,920 --> 00:30:38,320 Speaker 2: to some night work based on what we learned from Christopher. 622 00:30:38,400 --> 00:30:40,080 Speaker 2: I don't know how much of a change that's going 623 00:30:40,120 --> 00:30:42,240 Speaker 2: to make, because it seems like there's issues at many 624 00:30:42,240 --> 00:30:44,880 Speaker 2: different steps. But I think if people can kind of 625 00:30:45,160 --> 00:30:47,000 Speaker 2: know what's happening. I've seen it in the news a 626 00:30:47,040 --> 00:30:49,360 Speaker 2: little bit more, we can kind of temper that rush 627 00:30:49,400 --> 00:30:51,320 Speaker 2: when people feel like, Oh, something's happening. I didn't know 628 00:30:51,400 --> 00:30:53,440 Speaker 2: this was going on. It's like when there's a shortage 629 00:30:53,480 --> 00:30:55,440 Speaker 2: of gas and then everybody runs out to get gas 630 00:30:55,560 --> 00:30:57,120 Speaker 2: and it makes it worse. You know. I feel like 631 00:30:57,160 --> 00:30:59,400 Speaker 2: this could be a little bit better. Things could maybe 632 00:30:59,400 --> 00:31:01,680 Speaker 2: be moving slow, but we know that things will come. 633 00:31:01,840 --> 00:31:03,960 Speaker 1: So since tomorrow's Black Friday, how do we want to 634 00:31:04,080 --> 00:31:06,480 Speaker 1: approach it? Now that we know all this stuff that 635 00:31:06,520 --> 00:31:09,080 Speaker 1: we know from Christopher? I think for me, I've never 636 00:31:09,240 --> 00:31:12,000 Speaker 1: gone out to the store and you know, stood in 637 00:31:12,040 --> 00:31:13,240 Speaker 1: the lines for Black Friday. 638 00:31:13,240 --> 00:31:14,640 Speaker 3: But I know a lot of people that do. 639 00:31:15,000 --> 00:31:16,600 Speaker 1: And I think one thing that I might try and 640 00:31:16,640 --> 00:31:20,360 Speaker 1: do is maybe buy locally, like go out to a 641 00:31:20,440 --> 00:31:23,760 Speaker 1: local shop in my neighborhood and try and find, you know, 642 00:31:23,880 --> 00:31:27,120 Speaker 1: gifts from there, or maybe just cut back on the 643 00:31:27,240 --> 00:31:29,480 Speaker 1: amount of gifts that I feel like I need to buy. 644 00:31:29,480 --> 00:31:32,120 Speaker 2: Folks, I'm right with you. I'm all for cutting back 645 00:31:32,120 --> 00:31:34,000 Speaker 2: on the gifts. I feel like, you know, in the 646 00:31:34,000 --> 00:31:35,680 Speaker 2: past couple of years, it really kind of got out 647 00:31:35,680 --> 00:31:38,520 Speaker 2: of control. I'm also going to try to you know, 648 00:31:38,600 --> 00:31:41,360 Speaker 2: when I am purchasing things, I don't need that stuff 649 00:31:41,400 --> 00:31:43,880 Speaker 2: next day, I don't need that stuff in two days. 650 00:31:44,080 --> 00:31:46,360 Speaker 2: Let it come whenever it comes, you know. I think 651 00:31:46,400 --> 00:31:48,360 Speaker 2: if we could ease some of the demand in that 652 00:31:48,480 --> 00:31:50,920 Speaker 2: space as well. I think that could be useful too. 653 00:31:51,160 --> 00:31:53,360 Speaker 1: Or you know, maybe you don't need it at all, 654 00:31:53,920 --> 00:31:57,360 Speaker 1: and that is a very removed from call good point. 655 00:32:00,920 --> 00:32:02,520 Speaker 2: All right, we've been doing a lot of talking, but 656 00:32:02,600 --> 00:32:05,280 Speaker 2: now it's time to hear from you. We're going to 657 00:32:05,320 --> 00:32:07,440 Speaker 2: do a little pop quiz to see just how well 658 00:32:07,480 --> 00:32:09,959 Speaker 2: you've been listening. So look at your Spotify app and 659 00:32:10,040 --> 00:32:12,200 Speaker 2: you should see a poll pop up, ready for the 660 00:32:12,280 --> 00:32:14,880 Speaker 2: question give it to them tt So the question. 661 00:32:14,720 --> 00:32:18,520 Speaker 3: Is what event led to the creation of the shipping container? 662 00:32:18,920 --> 00:32:20,280 Speaker 2: I wonder how many of them are going to get 663 00:32:20,280 --> 00:32:20,560 Speaker 2: it right. 664 00:32:20,880 --> 00:32:22,720 Speaker 3: They're smart. I think that all of them are gonna 665 00:32:22,720 --> 00:32:23,160 Speaker 3: get it right. 666 00:32:23,360 --> 00:32:25,280 Speaker 1: Don't be that guy where you're just gonna choose the 667 00:32:25,280 --> 00:32:27,240 Speaker 1: wrong answer to be funny. 668 00:32:27,960 --> 00:32:28,560 Speaker 2: Is there great? 669 00:32:29,880 --> 00:32:32,959 Speaker 3: You're gonna fail to be funny? I feel like my 670 00:32:32,960 --> 00:32:34,240 Speaker 3: mom has said that to me before. 671 00:32:38,120 --> 00:32:39,560 Speaker 2: All right, it's time for our one thing. 672 00:32:39,840 --> 00:32:42,280 Speaker 3: My one thing this week is the session. I know 673 00:32:42,360 --> 00:32:43,320 Speaker 3: I'm late to the game. 674 00:32:43,360 --> 00:32:45,440 Speaker 1: Most of you have already been watching it, but I 675 00:32:45,480 --> 00:32:46,600 Speaker 1: had not even heard of the show. 676 00:32:46,640 --> 00:32:47,040 Speaker 2: What happened? 677 00:32:47,040 --> 00:32:48,880 Speaker 1: Why weren't y'all on my DM telling me? I think 678 00:32:48,920 --> 00:32:51,240 Speaker 1: I told you about this, Yes, run, but you watch 679 00:32:51,240 --> 00:32:53,719 Speaker 1: a lot of stuff and so sometimes I'm just like, 680 00:32:54,200 --> 00:32:56,200 Speaker 1: you know, he's not going to be able to keep up. 681 00:32:56,360 --> 00:32:58,640 Speaker 1: But I've been watching se session and I have been 682 00:32:58,960 --> 00:33:01,760 Speaker 1: love being it. I'm y'all on at the screen every 683 00:33:01,800 --> 00:33:02,320 Speaker 1: single day. 684 00:33:02,400 --> 00:33:05,080 Speaker 2: Oh my goodness, I'm glad you like it. My one 685 00:33:05,120 --> 00:33:08,120 Speaker 2: thing this week is a book called Good Morning, Monster 686 00:33:09,160 --> 00:33:13,240 Speaker 2: and Baby. It is a profile of five different patients 687 00:33:13,240 --> 00:33:16,120 Speaker 2: from a therapist. There's so much to learn in there. 688 00:33:16,200 --> 00:33:18,760 Speaker 2: It's jam packed. I've been telling everybody all about it, 689 00:33:18,920 --> 00:33:20,920 Speaker 2: Good Morning Monster. Check it out. See if it's at 690 00:33:20,960 --> 00:33:23,000 Speaker 2: your local library, or if you can listen to it 691 00:33:23,040 --> 00:33:24,640 Speaker 2: if you don't want to get a copy. There's something 692 00:33:24,640 --> 00:33:25,760 Speaker 2: to learn for everybody. 693 00:33:25,840 --> 00:33:29,800 Speaker 1: Okay, I'm going to be on top of that. 694 00:33:29,800 --> 00:33:31,880 Speaker 2: That's it for Lap thirty nine. We want to hear 695 00:33:31,920 --> 00:33:33,920 Speaker 2: from you. Call us at two O two five six 696 00:33:34,040 --> 00:33:36,560 Speaker 2: seven seven zero two eight and tell us what you thought, 697 00:33:36,840 --> 00:33:38,400 Speaker 2: or if you have an idea for a lap we 698 00:33:38,400 --> 00:33:40,920 Speaker 2: should do this semester. Tell us that too. We really 699 00:33:40,960 --> 00:33:43,160 Speaker 2: love hearing from you. That's two O two five six 700 00:33:43,240 --> 00:33:44,560 Speaker 2: seven seven zero two eight. 701 00:33:44,720 --> 00:33:47,000 Speaker 1: And don't forget there's so much more for you to 702 00:33:47,040 --> 00:33:49,560 Speaker 1: dig into on our website. There'll be a cheat cheat 703 00:33:49,600 --> 00:33:52,440 Speaker 1: there for Today's lab and additional links and resources in 704 00:33:52,440 --> 00:33:55,160 Speaker 1: the show notes. Plus, you can sign up for our newsletter, 705 00:33:55,240 --> 00:33:57,880 Speaker 1: so check it out at Dope Last podcast dot com. 706 00:33:57,960 --> 00:34:00,600 Speaker 2: And don't forget, Semester four is going to be exclusive 707 00:34:00,720 --> 00:34:04,280 Speaker 2: to Spotify for free starting December sixteenth, So if you 708 00:34:04,320 --> 00:34:06,920 Speaker 2: already listen to us on Spotify, keep doing what you're doing, 709 00:34:06,960 --> 00:34:08,960 Speaker 2: and don't forget to follow Dope Labs and tap the 710 00:34:08,960 --> 00:34:11,920 Speaker 2: bill icon so you never missed when an episode drops. 711 00:34:12,080 --> 00:34:14,480 Speaker 2: Now after December sixteenth, you won't be able to hear 712 00:34:14,600 --> 00:34:17,239 Speaker 2: new episodes of Dope Labs anywhere else, So if you 713 00:34:17,280 --> 00:34:19,640 Speaker 2: don't listen to us on Spotify, be sure to follow 714 00:34:19,719 --> 00:34:21,399 Speaker 2: us on over here, where you can listen to Dope 715 00:34:21,440 --> 00:34:24,360 Speaker 2: Labs plus all of your other favorite shows for free. 716 00:34:24,600 --> 00:34:27,240 Speaker 1: Special thanks to Today's expert Christopher Memes. 717 00:34:27,280 --> 00:34:30,440 Speaker 2: His new book Arriving Today is out now from HarperCollins. 718 00:34:30,520 --> 00:34:33,800 Speaker 2: You can follow him on Twitter at mems m ims. 719 00:34:34,280 --> 00:34:37,399 Speaker 1: Dope Labs is a Spotify original production from Mega Own 720 00:34:37,480 --> 00:34:38,040 Speaker 1: Media Group. 721 00:34:38,160 --> 00:34:41,080 Speaker 2: Our producers are Jenny Ratolck Mast and Lydia Smith of 722 00:34:41,160 --> 00:34:42,920 Speaker 2: WaveRunner Studios. 723 00:34:42,560 --> 00:34:44,640 Speaker 3: Editing in Sound design by Rob. 724 00:34:44,440 --> 00:34:47,000 Speaker 2: Smerciak, mixing by Hannes Brown. 725 00:34:47,120 --> 00:34:51,000 Speaker 1: Original music composed and produced by Taka Yasuzawa and Alex 726 00:34:51,080 --> 00:34:54,719 Speaker 1: Sugier from Spotify. Our executive producer is Gina Delvack, and 727 00:34:54,800 --> 00:34:58,760 Speaker 1: creative producers are Baron Farmer and Candace Manriquez RINN Special 728 00:34:58,840 --> 00:35:03,000 Speaker 1: thanks to Shirley Ramo Yasmin of Fifi, Camu Elolia, Till 729 00:35:03,080 --> 00:35:06,399 Speaker 1: krat Key and Brian Marquis. Executive producers from Mega Own 730 00:35:06,440 --> 00:35:09,120 Speaker 1: Media Group r us T T Show Dia and Zekiah 731 00:35:09,160 --> 00:35:16,799 Speaker 1: Wattley