Speaker 1: It's another jubile phone frame Mornings on the twenties.
Speaker 2: Hello, yeah, Hi, this is Augusto calling from furniture and
Speaker 2: I was looking for Sean.
Speaker 1: Uh yeah, Hi Sean, this is hi. Yeah Hi, how
Speaker 1: are you? I'm busy great.
Speaker 2: So listen, you called us the other day and had
Speaker 2: a couch that you purchased from us refunded, and we
Speaker 2: came and picked it up, didn't we? Uh yeah, yeah, yeah, yeah,
Speaker 2: really helped out, How didn't we?
Speaker 1: Okay, what's what's going on?
Speaker 2: Yeah, so we refunded the couch that you purchased from us,
Speaker 2: sent our guys to pick it up and bring it
Speaker 2: back to our facility, gave your money back and everything,
Speaker 2: no questions asked, didn't we?
Speaker 1: Yeah, that's what you said. Yeah. Yeah. Do you remember
Speaker 1: the end of that phone call? Sean? No, I don't.
Speaker 1: Oh all right, well, hey do you have running shoes on?
Speaker 1: I know I have my?
Speaker 2: Okay, Well, if you got some, lace him up, becau.
Speaker 2: Let's take it a little jog down memory lane. Okay,
Speaker 2: because at the end of that phone call, the representative
Speaker 2: kindly asked you if you would stay on the line
Speaker 2: for one minute and take a customer satisfaction survey and
Speaker 2: guess what you did?
Speaker 1: I don't remember it. I have hung up.
Speaker 2: Excuse me, I said, yeah, hung up, but I added
Speaker 2: an effort in it when I said it just there.
Speaker 2: I would like an explanation for what for not doing
Speaker 2: your survey?
Speaker 1: Wow? Look at that. You must have gone to school.
Speaker 1: You must have a good job. Yeah.
Speaker 2: At the end of the phone call where we refunded
Speaker 2: your purchase, no questions asked, came and picked it up,
Speaker 2: gave your money back, all that good stuff, and you
Speaker 2: couldn't spare a single minute to fill out a customer
Speaker 2: satisfaction survey.
Speaker 1: What the are you talking about? No, I didn't do
Speaker 1: you Yeah? Right? Were you satisfied with your experience? Sean?
Speaker 2: I bet you were, because guess what we did. Listen
Speaker 2: to your bullsh for like fifteen minutes. I listened back
Speaker 2: to the recording, listen to your nonsense for like fifteen minutes,
Speaker 2: and didn't even ask any questions.
Speaker 1: And then oh, here's your money back, Sean. Oh we'll
Speaker 1: come pick the couch up. Sean.
Speaker 3: What are you talking? We did?
Speaker 1: Can you call me with this? What the all we
Speaker 1: did was give, give, give, and you took, took took
Speaker 1: I bought the like or I didn't even buy it
Speaker 1: was given. I didn't like it. What about what we wanted?
Speaker 1: What about what we wanted? I don't give a damn
Speaker 1: what you want? Exactly exactly because what you.
Speaker 3: Waste your company resources?
Speaker 1: Yes, exactly.
Speaker 2: So when you get home today, couch has already been delivered,
Speaker 2: it's on your front porch, and the money has been
Speaker 2: taken out of your account.
Speaker 1: I don't want your couch.
Speaker 3: I returned it.
Speaker 1: I don't want the damn couch right back to me.
Speaker 3: I want it.
Speaker 2: Yeah, And all we wanted was a customer satisfaction survey
Speaker 2: filled out just that's all we wanted, and you wouldn't
Speaker 2: do it. So guess what we're not doing your refund.
Speaker 1: I'm in the middle of about eighteen different things, right
Speaker 1: are you? Are you?
Speaker 2: Am I taking away from your busy business day? Yeah,
Speaker 2: because that's you did us. I called you at this
Speaker 2: time because I knew you'd be working.
Speaker 1: How does it feel? How does it feel?
Speaker 3: What the is going on?
Speaker 1: Why are you being such a kid to me? Why
Speaker 1: are you being such a I didn't. I didn't, this
Speaker 1: wasn't personal. I didn't. I didn't the couch was boughting me.
Speaker 1: I didn't like it.
Speaker 3: Returned it.
Speaker 1: Do your dumb survey.
Speaker 3: No, who does those surveys? Wait, so you actually took
Speaker 3: the money back out and you left the couch on
Speaker 3: my porch.
Speaker 1: Yep, m hmm.
Speaker 2: Yeah, because Sean doesn't care about anybody's needs with his own.
Speaker 3: I am busy.
Speaker 1: I don't, are you Okay, I don't like it.
Speaker 3: It's not a good couch.
Speaker 1: I don't want it.
Speaker 2: Okay, then fine, get back take the satisfaction survey. It
Speaker 2: takes sixty seconds. I'll do it right now. And then
Speaker 2: if you do that, then fine, I'll refund the couch.
Speaker 2: We'll come pick it up again, and then you can
Speaker 2: go on with your life.
Speaker 1: Jesus, give me the give me fun. I'll take the
Speaker 1: damn thing.
Speaker 3: Give me the survey.
Speaker 2: Okay, great, thank you very much, Jean. I appreciate that.
Speaker 2: So if question number one, why are you such a hole?
Speaker 1: Are you kidding me? That doesn't sound like an answer
Speaker 1: to me.
Speaker 3: You're the hole you are. You'll call me and wasting
Speaker 3: my time. I'm gonna call the Better Business Bureau. I'm
Speaker 3: gonna call this I don't know, like an attorney. I'm
Speaker 3: gonna you are not gonna tak me like this. I'm
Speaker 3: not gonna stop until I get my money back and
Speaker 3: I get rid of that out.
Speaker 2: Okay, well then fine, I'll just let you know it's
Speaker 2: a prank phone call. This is actually Dubil from the
Speaker 2: Jubile Show doing a phone brank on you and your
Speaker 2: girlfriend set you up. She was with you the other
Speaker 2: day when you return to couch I guess, and sheared
Speaker 2: you hung up on the customer satisfaction thing and she
Speaker 2: wanted to mess with you.
Speaker 1: Wake up every morning with double phone pranks