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Speaker 1: It's another jubile phone frame Mornings on the twenties.

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Speaker 2: Hello, yeah, Hi, this is Augusto calling from furniture and

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Speaker 2: I was looking for Sean.

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Speaker 1: Uh yeah, Hi Sean, this is hi. Yeah Hi, how

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Speaker 1: are you? I'm busy great.

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Speaker 2: So listen, you called us the other day and had

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Speaker 2: a couch that you purchased from us refunded, and we

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Speaker 2: came and picked it up, didn't we? Uh yeah, yeah, yeah, yeah,

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Speaker 2: really helped out, How didn't we?

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Speaker 1: Okay, what's what's going on?

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Speaker 2: Yeah, so we refunded the couch that you purchased from us,

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Speaker 2: sent our guys to pick it up and bring it

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Speaker 2: back to our facility, gave your money back and everything,

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Speaker 2: no questions asked, didn't we?

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Speaker 1: Yeah, that's what you said. Yeah. Yeah. Do you remember

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Speaker 1: the end of that phone call? Sean? No, I don't.

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Speaker 1: Oh all right, well, hey do you have running shoes on?

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Speaker 1: I know I have my?

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Speaker 2: Okay, Well, if you got some, lace him up, becau.

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Speaker 2: Let's take it a little jog down memory lane. Okay,

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Speaker 2: because at the end of that phone call, the representative

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Speaker 2: kindly asked you if you would stay on the line

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Speaker 2: for one minute and take a customer satisfaction survey and

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Speaker 2: guess what you did?

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Speaker 1: I don't remember it. I have hung up.

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Speaker 2: Excuse me, I said, yeah, hung up, but I added

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Speaker 2: an effort in it when I said it just there.

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Speaker 2: I would like an explanation for what for not doing

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Speaker 2: your survey?

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Speaker 1: Wow? Look at that. You must have gone to school.

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Speaker 1: You must have a good job. Yeah.

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Speaker 2: At the end of the phone call where we refunded

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Speaker 2: your purchase, no questions asked, came and picked it up,

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Speaker 2: gave your money back, all that good stuff, and you

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Speaker 2: couldn't spare a single minute to fill out a customer

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Speaker 2: satisfaction survey.

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Speaker 1: What the are you talking about? No, I didn't do

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Speaker 1: you Yeah? Right? Were you satisfied with your experience? Sean?

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Speaker 2: I bet you were, because guess what we did. Listen

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Speaker 2: to your bullsh for like fifteen minutes. I listened back

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Speaker 2: to the recording, listen to your nonsense for like fifteen minutes,

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Speaker 2: and didn't even ask any questions.

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Speaker 1: And then oh, here's your money back, Sean. Oh we'll

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Speaker 1: come pick the couch up. Sean.

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Speaker 3: What are you talking? We did?

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Speaker 1: Can you call me with this? What the all we

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Speaker 1: did was give, give, give, and you took, took took

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Speaker 1: I bought the like or I didn't even buy it

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Speaker 1: was given. I didn't like it. What about what we wanted?

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Speaker 1: What about what we wanted? I don't give a damn

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Speaker 1: what you want? Exactly exactly because what you.

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Speaker 3: Waste your company resources?

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Speaker 1: Yes, exactly.

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Speaker 2: So when you get home today, couch has already been delivered,

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Speaker 2: it's on your front porch, and the money has been

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Speaker 2: taken out of your account.

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Speaker 1: I don't want your couch.

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Speaker 3: I returned it.

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Speaker 1: I don't want the damn couch right back to me.

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Speaker 3: I want it.

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Speaker 2: Yeah, And all we wanted was a customer satisfaction survey

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Speaker 2: filled out just that's all we wanted, and you wouldn't

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Speaker 2: do it. So guess what we're not doing your refund.

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Speaker 1: I'm in the middle of about eighteen different things, right

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Speaker 1: are you? Are you?

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Speaker 2: Am I taking away from your busy business day? Yeah,

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Speaker 2: because that's you did us. I called you at this

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Speaker 2: time because I knew you'd be working.

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Speaker 1: How does it feel? How does it feel?

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Speaker 3: What the is going on?

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Speaker 1: Why are you being such a kid to me? Why

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Speaker 1: are you being such a I didn't. I didn't, this

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Speaker 1: wasn't personal. I didn't. I didn't the couch was boughting me.

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Speaker 1: I didn't like it.

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Speaker 3: Returned it.

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Speaker 1: Do your dumb survey.

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Speaker 3: No, who does those surveys? Wait, so you actually took

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Speaker 3: the money back out and you left the couch on

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Speaker 3: my porch.

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Speaker 1: Yep, m hmm.

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Speaker 2: Yeah, because Sean doesn't care about anybody's needs with his own.

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Speaker 3: I am busy.

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Speaker 1: I don't, are you Okay, I don't like it.

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Speaker 3: It's not a good couch.

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Speaker 1: I don't want it.

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Speaker 2: Okay, then fine, get back take the satisfaction survey. It

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Speaker 2: takes sixty seconds. I'll do it right now. And then

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Speaker 2: if you do that, then fine, I'll refund the couch.

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Speaker 2: We'll come pick it up again, and then you can

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Speaker 2: go on with your life.

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Speaker 1: Jesus, give me the give me fun. I'll take the

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Speaker 1: damn thing.

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Speaker 3: Give me the survey.

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Speaker 2: Okay, great, thank you very much, Jean. I appreciate that.

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Speaker 2: So if question number one, why are you such a hole?

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Speaker 1: Are you kidding me? That doesn't sound like an answer

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Speaker 1: to me.

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Speaker 3: You're the hole you are. You'll call me and wasting

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Speaker 3: my time. I'm gonna call the Better Business Bureau. I'm

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Speaker 3: gonna call this I don't know, like an attorney. I'm

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Speaker 3: gonna you are not gonna tak me like this. I'm

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Speaker 3: not gonna stop until I get my money back and

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Speaker 3: I get rid of that out.

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Speaker 2: Okay, well then fine, I'll just let you know it's

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Speaker 2: a prank phone call. This is actually Dubil from the

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Speaker 2: Jubile Show doing a phone brank on you and your

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Speaker 2: girlfriend set you up. She was with you the other

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Speaker 2: day when you return to couch I guess, and sheared

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Speaker 2: you hung up on the customer satisfaction thing and she

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Speaker 2: wanted to mess with you.

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Speaker 1: Wake up every morning with double phone pranks