Speaker 1: Samsung has a new premium phone at a more accessible price,
Speaker 1: Plus it has AI On day one, Adobe predicts record
Speaker 1: breaking holiday e commerce sales. I'll tell you the best
Speaker 1: days for discounts and the top items to watch. And
Speaker 1: a popular smart TV has a new way to put
Speaker 1: ads in front of your face. I'll tell you which
Speaker 1: one and how to turn them off so you can
Speaker 1: watch your TV shows in peace. Plus your tech questions answered.
Speaker 1: What's going on? I'm Rich Demiro and this is Rich
Speaker 1: on Tech. This is the show where I talk about
Speaker 1: the tech stuff I think you should know about. It's
Speaker 1: also the place where I answer your questions about technology.
Speaker 1: I believe that tech should be interesting, useful and fun.
Speaker 1: Let's open up those phone lines at triple eight Rich
Speaker 1: one oh one. That's eight eight eight seven four to
Speaker 1: two four one zero one. Give me a call if
Speaker 1: you have a question about technology. Email also an option.
Speaker 1: Just go to Rich on tech dot TV up at
Speaker 1: the top, hit contact, send me a message. It will
Speaker 1: make its way to my inbox. We've got some great
Speaker 1: guests this week. C Nets Scott Stein will compare Meta's
Speaker 1: Quest three, their new ray band, smart glasses upgrades, and
Speaker 1: their new AR prototype glasses. They call them O'Ryan. Remember
Speaker 1: last week I told you about Snap Spectacles. Well, I
Speaker 1: can't remember if I actually told you about him or not,
Speaker 1: but I know I saw him and he's going to
Speaker 1: compare in contrast because he's actually warned both of them.
Speaker 2: And how does this.
Speaker 1: Sound to take an air taxi high above traffic. We're
Speaker 1: going to talk to Jobe Aviation's Eric Allison about their
Speaker 1: new all electric air taxi. I saw this this week
Speaker 1: and I have high hopes no pun intended. And later
Speaker 1: we're going to talk to Parent Collective founder Samuel Chapman.
Speaker 1: He's going to talk about social media safety and the
Speaker 1: recent impact of all the those school phone bands on
Speaker 1: student well being. Well, before we start, I do want
Speaker 1: to say a warm happy birthday to my mom. Mom,
Speaker 1: Happy birthday. It is her birthday today. I did call
Speaker 1: her and she had a great night last night with
Speaker 1: the family. I am not there in New Jersey to
Speaker 1: celebrate with you this year, but I will be out
Speaker 1: there soon. So thanks as always for listening to this show,
Speaker 1: and have a great birthday today.
Speaker 2: My mom has taught me so much.
Speaker 1: She had five kids, by the way, that is that
Speaker 1: is no easy feat and she's still smiling, so that's
Speaker 1: a good thing.
Speaker 2: Anyway. Happy birthday, Mom.
Speaker 1: Let me tell you about how I got in trouble
Speaker 1: for trying to help you out.
Speaker 2: This is just wild and it.
Speaker 1: Really just goes to show why I started a newsletter,
Speaker 1: why that I am on this show and trying to
Speaker 1: do things to you know. Like I say in the beginning,
Speaker 1: I talk about the tech stuff I think you should
Speaker 1: know about. So let me tell you about my recent
Speaker 1: experience on Instagram. My Instagram is ruined at this point,
Speaker 1: and I'll tell you why.
Speaker 3: So.
Speaker 2: I don't know if you saw this.
Speaker 1: I'm sure you did for a while, but there was
Speaker 1: this thing going around on Instagram that said goodbye Meta
Speaker 1: AI and attorney has advised us to put this on.
Speaker 1: Failure to do so may result in legal consequences.
Speaker 2: You have to post this statement.
Speaker 1: If you don't post, you're okay with them using your
Speaker 1: information and photos. I don't give Meta or anyone else's
Speaker 1: permission to use any of my personal data, profile information,
Speaker 1: or photos. This went around for a couple of days
Speaker 1: and it spread like wildfire. Now give me a break.
Speaker 1: This is not real. It's a fake legal warning, like
Speaker 1: you can't just post something on your Instagram stories or
Speaker 1: your Facebook and expect to change the relationship the legal
Speaker 1: terms and conditions between you and Facebook. It doesn't work
Speaker 1: that way. No attorney told people to do this. Now,
Speaker 1: I don't know why people do this. They like to
Speaker 1: spread this stuff and it's just funny. It's like a
Speaker 1: chain letter back in the day. This has been going
Speaker 1: on since the beginning of the internet, right, these fake
Speaker 1: warnings and things that people say.
Speaker 2: Copy and paste, post and tell your friends.
Speaker 1: So I saw this, and I saw a bunch of
Speaker 1: people emailing me about it, asking me if it was real.
Speaker 2: I said, all right, I got a post about this.
Speaker 1: So I take the post, I screenshot it, and I
Speaker 1: put like a big bogus over it, and then I
Speaker 1: posted it with an explanation of why it's not real
Speaker 1: and all this stuff. Well, I could tell that Instagram
Speaker 1: was not showing it to a lot of people because
Speaker 1: you can see kind of like the likes and the comments,
Speaker 1: and they really weren't coming in. I was like, ah,
Speaker 1: that's interesting. They probably think I'm spreading this, as you know, misinformation. Well,
Speaker 1: sure enough, I wake up the next morning and I
Speaker 1: get a couple stern warnings from Instagram saying we.
Speaker 2: Have marked your post as false.
Speaker 1: You should not be spreading false information and misinformation, and
Speaker 1: we had to take your post down. And they showed
Speaker 1: me like a picture of the post where it was like,
Speaker 1: this is false, it's been debunked, it's fake.
Speaker 2: And I was like, you've got to be kidding me,
Speaker 2: like this is it's scanned.
Speaker 1: You know, AI is always scanning the stuff that you
Speaker 1: upload to these social media networks and trying to figure.
Speaker 2: Out what you're uploading, if it's real or if it's fake.
Speaker 1: And of course they've heightened all of this stuff in
Speaker 1: recent years with the advent of all this fake news
Speaker 1: and things like that. And so my post that clearly
Speaker 1: any human being in the world could understand was factual
Speaker 1: and helpful and true, but their AI didn't. And so
Speaker 1: then not only that, not only did they take my
Speaker 1: post down and send me all these warnings, they said, oh,
Speaker 1: by the way, we've we've flagged your account now because
Speaker 1: you're spreading misinformation. So now your account quality has been lowered,
Speaker 1: So your stuff that you post will now be shown lower.
Speaker 2: In people's feeds.
Speaker 1: So if I post something important in the future, you
Speaker 1: probably won't see it because face face, Instagram says, now
Speaker 1: this guy's spreading false information. Also, you know, if I
Speaker 1: monetized my account in a big way, you no longer
Speaker 1: eligible for monetization. Instagram used to these things where like
Speaker 1: they get influencers to post and they give them like bonuses.
Speaker 2: They don't really.
Speaker 1: So it's funny because when reels first started, Instagram was
Speaker 1: paying people to post reels because they wanted to take
Speaker 1: over TikTok, and so they give you like a bonus
Speaker 1: if you reached like twenty thousand views on reels.
Speaker 2: And what happened.
Speaker 1: All the influencers went to post those things, and yes,
Speaker 1: I got a little money myself, and I tried it
Speaker 1: out and okay, sure, But then all of a sudden,
Speaker 1: as soon as reel's got popular, I guess what they did. Oh,
Speaker 1: they pulled back the reins on that, and nobody gets
Speaker 1: it now. Now they're doing the same thing with threads.
Speaker 1: I'm not eligible for that. But yes, if you're noticing
Speaker 1: people posting on threads, that's why, because they're getting a kickback. Anyway,
Speaker 1: I tell you all that because my Instagram is ruined
Speaker 1: now because not only is my stuff not being shown
Speaker 1: to people as much, but also when I go on Instagram,
Speaker 1: I don't know how this happened, but now it's not
Speaker 1: showing me posts from people. So when I go on
Speaker 1: to Instagram, now it shows me one post from someone
Speaker 1: I follow and it says you've seen all of your
Speaker 1: new posts from the past three days, move on, and
Speaker 1: then it goes into like suggestions. My point is, look,
Speaker 1: you got I was trying to do the right thing.
Speaker 1: It did not work, and I think that anyone Now
Speaker 1: I don't have a huge following on these platforms. So
Speaker 1: some people make like an actual living on Instagram, on Facebook,
Speaker 1: on Twitter, on YouTube, and can you imagine losing that
Speaker 1: overnight your entire platform? And so you got to be
Speaker 1: careful with this stuff and think about it. Facebook is
Speaker 1: really controlling a lot of things out there. Instagram, Facebook,
Speaker 1: and now threads. And people are all about threads because
Speaker 1: we know what happened with Twitter, and people are kind of,
Speaker 1: you know, moving away from that in certain circles, and
Speaker 1: so they're moving to threads because it's seen as a
Speaker 1: better alternative.
Speaker 2: But guess what, Now you've.
Speaker 1: Got three major information platforms all controlled by one company.
Speaker 1: You do something wrong, your loggin gets hacked and boom.
Speaker 1: It affects all three of these things. So that brings
Speaker 1: me my second part of this, which is the most
Speaker 1: common thing that people email me. They say, hey, my
Speaker 1: social media account was hacked, whether it's Facebook or Instagram,
Speaker 1: and they say, rich, can you help me get it back?
Speaker 1: And I really can There's not much I can do.
Speaker 1: I mean, yes, I did a story once where we
Speaker 1: reached out to Facebook and they did help a woman
Speaker 1: get her account back, but they don't do that on
Speaker 1: a regular basis for me, especially not with the amount
Speaker 1: of emails I'm getting. So let me just explain really
Speaker 1: quickly how this happens, okay, and what you can do
Speaker 1: about it. Number one, What typically happens is you get
Speaker 1: an email or a notification that says there's been a
Speaker 1: problem with your account and you need to log in
Speaker 1: here and fix it. And you go, oh, no, I
Speaker 1: don't want to lose all my pictures from that I
Speaker 1: posted over the past ten years. You log in and
Speaker 1: all of a sudden you realize that was totally bogus.
Speaker 2: And so what you just.
Speaker 1: Did was hand over your username and your password to hackers.
Speaker 1: And what do they do. They immediately go and take
Speaker 1: over your account. They change your email address, they change
Speaker 1: your password, they might even change other information on your account.
Speaker 1: They start sending out scams messages to all of your
Speaker 1: followers trying to get them into crypto scams, whatever, and
Speaker 1: you can't get back in. So the official way to
Speaker 1: get back in if this ever happens to you is
Speaker 1: Instagram slash hacked and Facebook dot com slash hacked. That
Speaker 1: doesn't necessarily mean it's gonna work. It's a frustrating process.
Speaker 1: I've talked to many people who go through it, and
Speaker 1: it takes a long time.
Speaker 2: I'm not kidding. It's almost like you are.
Speaker 1: A one of those you know, if you're hijacked or whatever,
Speaker 1: Like if you're yes, like you're a hostage. You have
Speaker 1: to literally hold up like a newspaper with like your
Speaker 1: ID and the date today's date, to like have them
Speaker 1: prove that it's you to get your account back. It's
Speaker 1: pretty wild. So I'm telling you all of this because
Speaker 1: I need you to set up two factor authentication two
Speaker 1: day for both your Instagram and your Facebook accounts that
Speaker 1: will protect you because let's say you mistakenly clicked one
Speaker 1: of these links and you hand over your username and password,
Speaker 1: they will get this thing that says, oh, now give
Speaker 1: us that two factor code, and you're gonna get a
Speaker 1: message that says, hey, did you just log in from Russia?
Speaker 1: And you're gonna go no, and then you'll be like, oh, okay,
Speaker 1: I just totally got taken. And the thing is it
Speaker 1: will save you in that moment. Now you need to
Speaker 1: go and change your password and all that stuff, but
Speaker 1: at least you'll be saved from your account getting hacked.
Speaker 1: So do that today. And do not use the same
Speaker 1: password on different accounts.
Speaker 2: Please.
Speaker 1: I've said this over and over, and the reason I'm
Speaker 1: telling you this is because what they're gonna do is
Speaker 1: they're going to take that password and use their name.
Speaker 1: You just hand it over, and they're going to try
Speaker 1: on all the other popular accounts out there. So now
Speaker 1: you're gonna get hacked across other accounts because you reuse
Speaker 1: that password. Please use a password manager, set up two
Speaker 1: factor authentication. If you take nothing else away from me today.
Speaker 2: On this show.
Speaker 1: Those are the two most important things, because all of
Speaker 1: this frustration can be solved so easily. And I'm not
Speaker 1: saying these situations are perfect. These protections, but in ninety
Speaker 1: nine percent of the circumstances. They will protect you. So
Speaker 1: try it out. Please set it up, and please do
Speaker 1: not reuse the same passwords. Apple has a new passwords
Speaker 1: app and iosaighteen Bitwarden is free, and I also like
Speaker 1: dash Lane as well. Use one of those to set
Speaker 1: up your passwords and your two factors, and you will
Speaker 1: be a much happier person and you don't have to
Speaker 1: deal with all this stuff now.
Speaker 2: I don't know. For me, I don't know what I'm
Speaker 2: gonna do.
Speaker 1: Hopefully one day my account will come back to one
Speaker 1: hundred percent, but right now it's kind of sad.
Speaker 4: All right.
Speaker 1: Coming up on today's show, I'm gonna tell you about
Speaker 1: Samsung's new affordable smartphone. I'll tell you about that, and
Speaker 1: we're gonna take your calls. You're up next at eighty
Speaker 1: eight rich one O one that's eight eight eight seven
Speaker 1: four to two four one zero one. Give me a
Speaker 1: call if you have a question about technology. My name
Speaker 1: is rich d'muro and you are listening to rich on Tech.
Speaker 1: Welcome back to rich on Tech. Rich DeMuro here hanging
Speaker 1: out with you talking technology at triple eight rich one
Speaker 1: O one eight eight eight seven four to two four
Speaker 1: one zero one. Producer Adam came up with the term
Speaker 1: for those things that people share online, the bogus uh
Speaker 1: you know, disclaimers, misclaimers. It's like a combination of misinformation
Speaker 1: and disclaimer smart uh.
Speaker 2: Rich on tech dot.
Speaker 1: Tv is the website to go to if you haven't
Speaker 1: signed up for my newsletter, do that so you can
Speaker 1: get all the stuff that Facebook and Instagram.
Speaker 2: Won't show you. Let's go to Arnold in Rancho Kukumonga
Speaker 2: Arnold drawn.
Speaker 5: With Rich good One. Hey, I recently added about six
Speaker 5: or seven apps to my phone, and all of a
Speaker 5: suddenly I'm getting this. When I try to take a
Speaker 5: picture or do I just log in, I get this,
Speaker 5: A game pops up or an AD pops up, and
Speaker 5: I can't stop it, killing me, driving me crazy.
Speaker 1: That is that is really annoying. Okay, so a couple
Speaker 1: of things. What did you want to install the apps?
Speaker 5: I've tried to uninstall a few of them, but I
Speaker 5: haven't done them all yet. And I saw some instruction
Speaker 5: on the internet about going into safe mode and uninstalling
Speaker 5: them first or something. But you know what, yeah, and
Speaker 5: you know, you know, you know, I tried Google setting settings.
Speaker 5: I just have had no success.
Speaker 2: Okay.
Speaker 1: Now the other thing is are these coming up from
Speaker 1: apps or are they coming up as Chrome notifications, because
Speaker 1: that's that could be a difference. Like if they're popping
Speaker 1: up if it's a Chrome kind of browser, that could
Speaker 1: be a an app that you said, yes, i'll take
Speaker 1: notifications when you're browsing the web, and next thing you know,
Speaker 1: it's sending you all these notifications that look like, so
Speaker 1: what does the screen look like?
Speaker 2: That's that's popping up.
Speaker 5: The game will come up like you know, the last
Speaker 5: you want to install it, or just will be an
Speaker 5: advertisement for what you know, just just advertising whatever, financial hotels, travel, whatever.
Speaker 2: So frustrating when I.
Speaker 5: First check in, you know that I'm trying to take
Speaker 5: a quick quota.
Speaker 1: They said, yeah, okay, well, first thing you do, I'll
Speaker 1: tell you. I'll tell you all the steps that I
Speaker 1: would do. Okay, So first things first, you got to
Speaker 1: go through and uninstall all these apps that you install
Speaker 1: to get rid of them. And you don't need to
Speaker 1: do it in safe mode. You should be fine with
Speaker 1: just uninstalling them. So go into Google Play or just
Speaker 1: find the apps in your in your drawer and just uninstalled.
Speaker 1: Or actually I would just you know, just go into
Speaker 1: Google Play and look at a list of all of
Speaker 1: your apps and then uninstall them from there, or or
Speaker 1: go into your app drawer, whatever you want to do.
Speaker 1: Once you do that, restart your phone see if it
Speaker 1: happens again. If it's still happening, then something else got installed.
Speaker 1: So make sure you're looking for all the apps on
Speaker 1: your phone that maybe it's side installed another app. And
Speaker 1: then you probably want to go into Chrome and if
Speaker 1: it's served up from Chrome, I would clear all of
Speaker 1: your browsing data. So go into Chrome, go into your settings.
Speaker 1: It says delete browsing data, and I would do you know,
Speaker 1: all time, and I would.
Speaker 2: Just get rid of all that.
Speaker 1: So that will get rid of it'll reset all the cookies,
Speaker 1: the cash, everything, the history, any of those pop ups
Speaker 1: that are happening, and that should that should fix it.
Speaker 1: But if it doesn't again. Once you're done with all
Speaker 1: these steps, restart your phone after each step. Then the
Speaker 1: next thing I would do is go into your settings.
Speaker 1: On the Samsung, they've actually have a malware scanner built in,
Speaker 1: so go into the settings and then under Device care,
Speaker 1: scroll all the way down. It says, let's see whereas
Speaker 1: I say app protection and then it says turn on
Speaker 1: app protection to stay safe from malware and other suspicious activity.
Speaker 1: Turn that you can turn that on and it's going
Speaker 1: to scan for any issues, and if it doesn't find anything,
Speaker 1: the next thing I would like you to do is
Speaker 1: to download an app called malware Bytes. Malware Bytes does
Speaker 1: have a malware scanner in it as well, and you
Speaker 1: can do that. But I think between those steps you
Speaker 1: don't need to do all of those steps. I would
Speaker 1: just do them in the order I mentioned them, and
Speaker 1: once you do them in that order, one of those
Speaker 1: things should take care of it.
Speaker 2: I have a feeling this is.
Speaker 1: Being served up by a rogue website that you visited
Speaker 1: on Chrome and it is now delivering Chrome notification pop
Speaker 1: ups at that look like ads, and I think that's
Speaker 1: what's happening. So thanks for the call today, Arnold. Very
Speaker 1: very frustrating trying to take a picture and it's just
Speaker 1: not really cooperating. Speaking of Samsung, they've got a new phone.
Speaker 1: It's called the S twenty four FE. This used to
Speaker 1: be short for Fan Edition, so basically this is kind
Speaker 1: of a full featured Samsung Galaxy, but at a cheaper price,
Speaker 1: so more expensive this year it's six hundred and fifty dollars,
Speaker 1: but don't buy it at that price.
Speaker 2: Do not buy it at that price.
Speaker 1: It will go on sale, So do not pay six
Speaker 1: hundred and fifty dollars to this phone. But it's got
Speaker 1: great feature It's got a six point seven inch screen,
Speaker 1: it's got a bigger battery than last year. It's got
Speaker 1: a fifty megapixel wide angle lens, got an eight megapixel
Speaker 1: telephoto with three times optical. It's got an ultra wide
Speaker 1: and a ten megapixel selfie. The big thing that Samsung
Speaker 1: is promoting on this phone is that it's got AI
Speaker 1: built in from day one. We all know that the
Speaker 1: AI features on the newest iPhones are delayed, so Samsung
Speaker 1: is using that to their advantage, saying, hey, we've.
Speaker 2: Got AI right now.
Speaker 1: And I did take this phone out last night take
Speaker 1: some pictures at the pumpkin patch, and I am impressed
Speaker 1: with the pictures. I thought the pictures were actually pretty good.
Speaker 1: So if you're looking for a relatively inexpensive phone compared
Speaker 1: to some of the ultras out there, the Samsung Galaxy
Speaker 1: fe not a bad deal.
Speaker 2: Check it out brand new. I'm not even sure what
Speaker 2: day it's shipping.
Speaker 1: Let's see beginning of over third eighty eight rich one
Speaker 1: on one eight eight eight seven four to two four
Speaker 1: one zero one. Coming up, we're gonna talk to Scott
Speaker 1: Stein of c neet about augmented reality glasses.
Speaker 2: This is rich on Tech.
Speaker 1: Welcome back to rich On Tech. Rich Demiro here hanging
Speaker 1: out with you, talking technology. So this week, U meta man,
Speaker 1: we're talking a lot about Facebook. This week they had
Speaker 1: their event called Meta Connect. This is when they show
Speaker 1: off all of their new products and features and things
Speaker 1: like that. And uh, the big headline was that they
Speaker 1: came out with these augmented reality glasses they call Oriyan.
Speaker 2: You can't buy them.
Speaker 1: They cost anywhere from like a thousand to ten thousand dollars.
Speaker 1: They are prototype, but they showed a whole bunch of
Speaker 1: people put them on and it's almost like a holographic
Speaker 1: display when you look through them. So I think what's
Speaker 1: interesting here is that Snapchat came out with augmented reality
Speaker 1: glasses last week and now Meta this week. And when
Speaker 1: we see two major companies doing stuff like this, we
Speaker 1: realize that this is happening. Here to talk about it
Speaker 1: is Scott Stein from CNET. He covers this stuff for
Speaker 1: a living there. So tell me first about these Orion glasses, like,
Speaker 1: was it the future or what?
Speaker 4: Well, it's the future where.
Speaker 6: I think things need to go. You know, it's basically
Speaker 6: like the convergence point. So yes, but it reminded me
Speaker 6: a bit of vision pro in the sense that you
Speaker 6: see a lot of pieces coming together from the landscape,
Speaker 6: but not necessarily in the form that it needs to be.
Speaker 6: Vision Pro, I think is in terms of size and
Speaker 6: the bulkiness, but Orion is in terms of just even
Speaker 6: producing it. You know, that's the right size, but the
Speaker 6: cost and the software and even the resolution aren't there yet.
Speaker 2: And what were you able to do? Like what was
Speaker 2: the demo that you saw?
Speaker 6: Yeah, so I got through about forty five minutes of stuff,
Speaker 6: and a lot of it kind of felt some of
Speaker 6: us felt like vision pro in the sense that you've
Speaker 6: never used that before, where there's a grid of apps
Speaker 6: and I used eye tracking to locate the app. But
Speaker 6: what was interesting is to do pinch gestures to open
Speaker 6: the apps. I didn't use any cameras in front of me.
Speaker 6: I used a wristband that I wore that used EMG,
Speaker 6: which is a type of neural input sensor that can
Speaker 6: check electrical impulses and turn them into gesture awareness. So
Speaker 6: I would tap it to open the app. Then I
Speaker 6: would look, you know, look at a simulated incoming call
Speaker 6: that I would answer that they set up in the
Speaker 6: room where somebody was actually talking to me, but it
Speaker 6: wasn't you know, like live and out there in the world.
Speaker 6: And watch some videos. I got to play some games
Speaker 6: that were kind of like VR games where I tilted
Speaker 6: my head and use my eyes to control where the
Speaker 6: ship was shooting and use my fingers to shoot. And
Speaker 6: played the three D ping pong where we were standing
Speaker 6: across the table and I was, you know, playing with
Speaker 6: someone else, one of the other team members, using my
Speaker 6: hand to hit the paddle. And you know, those are
Speaker 6: kind of like VR, kind of like AR mixed reality
Speaker 6: things that have been out there, but the fact that
Speaker 6: they're happening on wireless glasses that are that small, uh,
Speaker 6: with a with a really good viewing area and that
Speaker 6: type of wristband that's really new.
Speaker 1: So and just a quick refresher explain what augmented reality
Speaker 1: is versus virtual reality.
Speaker 6: Yeah, so virtual reality is something where the whole world
Speaker 6: is blocked off and you're inside a three D you
Speaker 6: know landscape like a like an Oculus quest Meta quest
Speaker 6: that's out there, and augmented reality is the idea of
Speaker 6: putting that into the real world and seeing things that
Speaker 6: exist in overlaid or you know, three D or hovering
Speaker 6: into the real world. And some of that's already available now.
Speaker 6: When you see mixed reality headsets like the vision pro
Speaker 6: requests three, they use cameras that show you the real
Speaker 6: world and then layer it. What these glasses do and
Speaker 6: AR headsets do is they actually have transparent lenses, so
Speaker 6: you are seeing the real world, but it's giving this
Speaker 6: ghostly layer of what you know when Bark Zuckerberg called holograms,
Speaker 6: but they're basically that you know, three D display tech,
Speaker 6: but without blocking out the real world.
Speaker 1: Okay, so that's interesting because you know Zuckerberg used this
Speaker 1: holographic description Snapchat. I don't believe said the word holographic.
Speaker 1: I was at that event and I tried those on
Speaker 1: and you did as well. What did you think the
Speaker 1: difference was?
Speaker 7: Like?
Speaker 2: Was the you know who did this better?
Speaker 6: Totally similar concept. The difference is in a lot of
Speaker 6: the nuances, you know, Snapchat viewing area is much narrower.
Speaker 6: You probably know it is like you can see areas
Speaker 6: of your viewing area where the three D effects you know,
Speaker 6: kind of cut off.
Speaker 1: Yeah, it's like a postage stamp in the middle of
Speaker 1: the screen. Like it's like postage stamp in the middle
Speaker 1: of the screen. Imagine that's where the overlay area is. Yeah,
Speaker 1: it's like tall but very narrow. Med is is much better.
Speaker 6: You did not see those edges, although also Metta had
Speaker 6: demos that you know, cleverly show things that are you know,
Speaker 6: in your area and not trying to overlap, almost like
Speaker 6: the original Apple watchspases. You know that we're designed well,
Speaker 6: you don't see the border as much, but you know
Speaker 6: still it's wide seventy degrees, which.
Speaker 4: Is what it is.
Speaker 6: Is actually less wide than what you have on a
Speaker 6: VR headset, which already feels a bit like a scuba mask.
Speaker 6: So it's not that it's your entire area, but it's
Speaker 6: close enough that you don't see that cutoff point. And
Speaker 6: the resolution was actually a little bit lower than stuff
Speaker 6: I've been used to, and Meta admitted that, you know,
Speaker 6: it was totally fine for icons and videos and stuff,
Speaker 6: but nowhere near where you'd want to watch a movie
Speaker 6: in it, you know, like something like Apple Vision pro
Speaker 6: is like a cinema quality experience. This is not that
Speaker 6: it's not even aiming to be. Well, it is aiming
Speaker 6: to be, but it's not there yet. They're talking about
Speaker 6: having to improve the resolution, but it.
Speaker 2: Will get there.
Speaker 1: And I think at this point, and you can you
Speaker 1: can tell me what you think, but I think we've
Speaker 1: reached the tipping point now where, like I said, we
Speaker 1: have two major companies working on this and getting it
Speaker 1: to a really great demo in a small kind of
Speaker 1: form factor. The technology is just going to continue to evolve.
Speaker 1: So I do believe that we will be walking down
Speaker 1: the street with sunglasses or glasses that do have the
Speaker 1: heads up display that tell us you know, who's calling
Speaker 1: in the corner, the music that you're playing, what you're
Speaker 1: listening to, identify that plant that you're looking at.
Speaker 2: Do you think that's going to be a reality.
Speaker 6: Yeah, I think so. I think it's only a matter
Speaker 6: of whether you choose to have it personally, kind of
Speaker 6: like when smart watches came out, some people wanted them,
Speaker 6: some people didn't. Or the battery life, you know, the
Speaker 6: battery life and the power and how you connect to
Speaker 6: it met is using this processor puck kind of like
Speaker 6: a little computer. It's kind of like a stand in
Speaker 6: for a phone, you know, but phones, to me, that's
Speaker 6: what it is. Phones right now, you know, already have
Speaker 6: lower battery life than many would like. And you want
Speaker 6: to think about connecting something like glasses, but there's no protocol,
Speaker 6: there's no system for that yet from either Google or Apple.
Speaker 6: And I feel like we're seeing these glasses trying to
Speaker 6: figure it out before maybe in the future we have
Speaker 6: phones that are more powerful that are able to handle that.
Speaker 6: And yeah, but I think it's I've seen it for years,
Speaker 6: so I kind of I've always believed that it's possible.
Speaker 6: But you're right, we're seeing now that it is happening,
Speaker 6: and I think that's that's a real turning point where
Speaker 6: they're putting it together. They're showing all the pieces and yeah,
Speaker 6: we didn't think we'd wear wireless eyebuds, all of us,
Speaker 6: and we didn't think we'd wear smart watches and that
Speaker 6: happened too.
Speaker 1: Yeah, and it is interesting because you mentioned the protocol, like, yeah,
Speaker 1: of course Google, Android, Apple, they would love to have
Speaker 1: a way for these glasses to interact so they can
Speaker 1: run all the processing on the phone and the glasses
Speaker 1: are just sort of a display. But of course these
Speaker 1: tech companies like Meta especially would love to have this takeover,
Speaker 1: you know, independent of something like iOS or Android, because
Speaker 1: that would be a win for them.
Speaker 6: Yeah, and I see a similarity there between Snap Spectacles
Speaker 6: and Meta Orion and that they're both companies will you
Speaker 6: know that have phone apps that have that don't have
Speaker 6: their own over the OS ecosystem, but are trying to
Speaker 6: find ways to drive stuff. Met is a lot bigger
Speaker 6: and has a lot more pieces to that puzzle. But yeah,
Speaker 6: that's exactly it. And I feel like that still needs
Speaker 6: to be solved, like you know, use vision pro or
Speaker 6: questadsets and things at home because they can't be phones.
Speaker 6: They can't go around outside for a variety of reasons.
Speaker 6: And Orian the demo was indoors. It was all on
Speaker 6: a self contained network. But in the future, when you
Speaker 6: wear it around, it will have to be like a phone,
Speaker 6: or it'll have to learn how to navigate that same
Speaker 6: you know landscape. Qualcomm's been trying to solve those things too,
Speaker 6: you know, in the weeds lurking around through all of
Speaker 6: these products, and that's been a sign of you know
Speaker 6: those aspirations.
Speaker 2: All right, Scott, we're gonna leave it there.
Speaker 1: Thanks so much for joining me today, Scott Stein at cnet.
Speaker 1: He's been covering VR and AR for a while now,
Speaker 1: so if you want to read up on all that stuff,
Speaker 1: jets Scott on social media. Scott, thanks so much for
Speaker 1: joining me today. Hey, thank you, rich all right, great day.
Speaker 1: And by the way, little little trivia, me and Scott.
Speaker 1: I think we went to the same magic store growing up, right,
Speaker 1: the mecha magic?
Speaker 6: Did you I know about the one I did go?
Speaker 6: Where was mecha magic?
Speaker 1: Mecha Magic? I think it was like in like somewhere
Speaker 1: in New Jersey. I feel like that's for anyway it was.
Speaker 1: It was a while ago, amazing. I went to Ron
Speaker 1: Joe's and I went to Tannin's. But now I'm gonna
Speaker 1: have to look out for look up, to look up
Speaker 1: for yours, look up Mecha Magic. I think it was
Speaker 1: in Bloomfield, New Jersey. I think anyway here and oh
Speaker 1: my god.
Speaker 6: Wish it was still open. Oh no, I never went there.
Speaker 2: Okay, that's a shame.
Speaker 6: I wish I had.
Speaker 2: Thanks, Scott, appreciate it all right.
Speaker 1: Eighty eight rich one on one eight eight eight seven
Speaker 1: four to two four one zero one. I knew Scott
Speaker 1: was into magic. I had a feeling because he's in
Speaker 1: New Jersey that we went to the same but I
Speaker 1: guess not eighty eight rich one on one eight eight
Speaker 1: eight seven four to two four one zero one.
Speaker 2: More of your calls right up next, Let's go to
Speaker 2: Diana in Torrance. What can I help you with?
Speaker 8: Thank you so much for taking my call. And I
Speaker 8: had called in a while back to your show with
Speaker 8: a question about how to log in remotely and screenshare
Speaker 8: from my Max to other computers, and you helped me
Speaker 8: with a great suggestion, which was team viewer.
Speaker 2: Great.
Speaker 1: We'll leave the call right there. Thank you, No says kidding.
Speaker 1: Now you're having a problem with it.
Speaker 8: Well, it worked, you know. I figured it out without
Speaker 8: too much trouble, and I got it working, and it
Speaker 8: was working great for a while, like maybe a month
Speaker 8: or two, and then all of a sudden, one day
Speaker 8: it started just logging me out after five minutes with
Speaker 8: seemingly no explanation, and so I couldn't see I thought
Speaker 8: it just became like glitchy or flaky. And then I
Speaker 8: have different devices, different computers and iPhones, and iPads that
Speaker 8: I used to do this, and then I caught, like
Speaker 8: on one of the devices a message that said something like, oh,
Speaker 8: you're using too much, which I'm not. I'm just using
Speaker 8: it either sometimes they do some streaming or else I'm
Speaker 8: helping my parents troubleshoot their computers. And so since I'm
Speaker 8: trying to use the free license, I don't even begin
Speaker 8: to know how to get help for this, or how
Speaker 8: to how or why my account got flagged like this.
Speaker 3: Yeah.
Speaker 1: So, so the way that Team Viewer works is it is,
Speaker 1: you know, it's kind of a freemium thing, so they
Speaker 1: do have you know, their main business is obviously selling
Speaker 1: this to people who pay them, right, and that's how
Speaker 1: they make it and survive and all that good stuff.
Speaker 1: But then they give away a free version for personal use.
Speaker 1: Now I think, you know what happens is there must
Speaker 1: be a limit on the free use because they don't
Speaker 1: want people that run companies using this for their company,
Speaker 1: because then why pay for it. Ever, so I think
Speaker 1: that they must have some sort of algorithm in place
Speaker 1: that tells them, Okay, we see this person logged in
Speaker 1: every day or every you know whatever, and we're using
Speaker 1: it this much and so we will flag those accounts.
Speaker 1: It's probably an automatic thing that happens just to kind
Speaker 1: of protect the business model. So you could try to
Speaker 1: I don't know what the service is like through them,
Speaker 1: to get in touch with them and say, hey, you know,
Speaker 1: I'm using this personally.
Speaker 2: How many hours a day are you using this? You think.
Speaker 8: It was well, not not a regular not consistently in
Speaker 8: a long period of time every day, but some on
Speaker 8: some days I might use it for quite a while,
Speaker 8: and then it might be you know, days in between
Speaker 8: when I use it, So it's not it was not
Speaker 8: on a consistent basis or anything.
Speaker 5: Okay, but I but I did have.
Speaker 8: Like various different devices I would try to connect to.
Speaker 1: Yeah, and you know, so I think I think what's
Speaker 1: happening is you're just flagging their systems. So you can
Speaker 1: try to get in touch with them and appeal and say, hey, look,
Speaker 1: you know, i'm personal I'm just using this to do
Speaker 1: this and whatever. The other thing you can do is
Speaker 1: try a different program, which is uh, it's see. The
Speaker 1: problem is, I think it's a little bit more complicated
Speaker 1: to set this up. There's one called rust Desk, and
Speaker 1: it is completely free, but I think that this is
Speaker 1: a little bit more complicated because it looks like you
Speaker 1: have to self host with like your own server, which
Speaker 1: I think is is way too complicated for you know,
Speaker 1: the average person set up. I think that's what you know,
Speaker 1: that's that's the problem with all of these systems is
Speaker 1: that there needs to be like a conduit for it
Speaker 1: to go through. And I think that that, you know,
Speaker 1: there is a cost involved for this company anytime you're
Speaker 1: on it. So the other thing you can do is,
Speaker 1: depending on what you're trying to do, there is Chrome
Speaker 1: Remote Desktop, and so that one is a lot easier.
Speaker 1: It's basically a very quick, easy installation, So I think
Speaker 1: that might be a good place to just check and
Speaker 1: see if that works for you. Because this is free
Speaker 1: and it basically lets you access your computer, you know,
Speaker 1: through a phone, a tablet or another computer. So that
Speaker 1: is another thing that I would look at. And it's
Speaker 1: pretty simple. It works on iOS or Android, and it's
Speaker 1: like very very simple. That's called Google Chrome Remote Desktop
Speaker 1: and there are no I don't even think they have
Speaker 1: a paid plan for that one. I think it's just
Speaker 1: completely free. So I would check those Diana and otherwise,
Speaker 1: So again start with appealing like go on the customer
Speaker 1: service with Team Viewer. See what they say, like, hey, okay,
Speaker 1: your account got flag. Explain to them if you can
Speaker 1: do it might be like a ticket like an email system.
Speaker 1: That's what I'm guessing. And then if that doesn't work,
Speaker 1: you can't really get that to work again.
Speaker 2: The alternative is rust desk.
Speaker 1: You might also want to pay, like there's so many
Speaker 1: companies like go to my PC and all these other
Speaker 1: companies that you know, you can pay for any desk.
Speaker 1: I mean, there's many many paid services here. You might
Speaker 1: even pay for Team Viewer if you feel like it's
Speaker 1: worth it. But those are some of the big ones.
Speaker 1: But Chrome Remote Desktop is another alternative that you may
Speaker 1: want to look into. Thanks for call Diana, appreciate it.
Speaker 1: In torrents today, let's see oh lgtvs ads on the screen.
Speaker 1: Oh my gosh, we cannot escape advertising. It's everywhere on
Speaker 1: our smart devices. So now LG Premium O led TVs
Speaker 1: are showing people ads screen full screen screensaver ads on
Speaker 1: their smart TVs. The ad appears before the typical screen
Speaker 1: saver starts. The ads are for various things, could be
Speaker 1: LG zoned services, other partners You could disable this by
Speaker 1: going into the TV settings. There's a little switch that
Speaker 1: says don't show screensaver ads, but we are seeing these
Speaker 1: everywhere Amazon, Google, Roku, Apple TV is really the last
Speaker 1: place where there's not a lot of home screen ads.
Speaker 2: Worst comes to worst. You can also just pull your TV.
Speaker 1: Out from the internet if you don't need that smart
Speaker 1: TV functionality, you know, turn off that Wi Fi or
Speaker 1: take it out of the internet. Eighty eight rich one
Speaker 1: o one eight eight eight seven four two four one
Speaker 1: zero one. We're Rich on Tech right after this. Welcome
Speaker 1: back to rich on Tech. Rich Demiro here hanging out
Speaker 1: with you, talking technology.
Speaker 2: Welcome back to the show.
Speaker 1: Phone lines are open at eight eight eight rich one
Speaker 1: oh one. That's eight eight eight seven four to two
Speaker 1: four one zero one. Coming up in the show, We've
Speaker 1: still got some great guests. We're gonna talk about flying
Speaker 1: air taxis. I don't know if you watched The Jetsons
Speaker 1: like I did when I was a kid, but I've
Speaker 1: dreamed of a flying car of course, back to the future.
Speaker 1: I mean, who doesn't want this, Well, probably a lot
Speaker 1: of people, but I do. I mean, how many times
Speaker 1: have I been stuck in traffic and I'm just like
Speaker 1: I would love to fly over this. Uh, that reality
Speaker 1: is actually getting closer than you might think. We're going
Speaker 1: to talk to a guest about that. Uh, and later
Speaker 1: in the show, we're gonna talk about social media and
Speaker 1: kids and all the issues that they have with that.
Speaker 1: You know, I'm always testing something, by the way, this
Speaker 1: week a couple of new products. It's honey, I you know,
Speaker 1: I do my job at KTLA, so I'm a tech
Speaker 1: reporter here in Los Angeles on the rate on the
Speaker 1: TV station, and then when I go home, it's like
Speaker 1: all these boxes to open and like, you know, test
Speaker 1: out these products, set them up this and that. So
Speaker 1: this week a couple of products I was testing. First off,
Speaker 1: the new Google TV streaming box. So you know you've
Speaker 1: got streaming boxes from Roku, You've got Apple TV, You've
Speaker 1: got Fire TV is that it Roku, Fire TV, Apple TV,
Speaker 1: and then you've got all the smart TVs. But then
Speaker 1: Google used to have like a Chrome cast and the
Speaker 1: streaming boxes or streaming dongles. Now they've got like a
Speaker 1: streaming box. It's a hundred bucks and it's pretty cool.
Speaker 1: It looks just like Google TV. If you've been using that,
Speaker 1: I know, my TV has Google TV built in, but
Speaker 1: this is like in a box that's supposed to be
Speaker 1: a little bit more powerful, a little bit better. But
Speaker 1: I thought was so funny when I set this thing up. Well,
Speaker 1: number one, there's no HDMI cable. First thing I noticed,
Speaker 1: I'm like, where's the HMI cable. I can't connect this
Speaker 1: thing to the TV. So I had to pull the
Speaker 1: HDMI cable for my Apple TV, which is black, and
Speaker 1: the the little Google TV is like a cream color,
Speaker 1: so it just completely does not match. Like Google, you
Speaker 1: should have included if you're gonna make a device that's
Speaker 1: not like a standard color like, you should include the
Speaker 1: HDMI cable. So people like me, I could see this
Speaker 1: box and it like really bugs me that one of
Speaker 1: the cables coming out of the back is black and
Speaker 1: one is white, and so it's just like this weird
Speaker 1: kind of like it needs to you know, it needs
Speaker 1: to blend in anyway. But I'm not the only person
Speaker 1: that noticed it didn't come with an HDMI cable. A
Speaker 1: lot of people are commenting about that online. But the
Speaker 1: thing that I thought was really interesting is that you
Speaker 1: go through all this hassle of getting like a streamer,
Speaker 1: like a streaming box, and then what do I find
Speaker 1: on it? They've got this new thing called Google TV
Speaker 1: free Play, and it's like one hundred and fifty channels
Speaker 1: of like free stuff you can watch. But the best
Speaker 1: part is that's nothing new. The best part is they've
Speaker 1: made it so you can flip through the channels, just
Speaker 1: like an old school TV. So we've come completely full
Speaker 1: circle of you know how you sit in front of
Speaker 1: your TV and you can't find anything to watch. You
Speaker 1: go through all this hassle of getting like a streamer,
Speaker 1: like a streaming box, and then what do I find
Speaker 1: on it?
Speaker 2: They've got this new thing called Google TV.
Speaker 1: Free Play, and it's like one hundred and fifty channels
Speaker 1: of like free stuff you can watch. But the best
Speaker 1: part is that's nothing new. The best part is they've
Speaker 1: made it so you can flip through the channels, just
Speaker 1: like an old school TV. So we've come completely full
Speaker 1: circle of you know how you sit in front of
Speaker 1: your TV and you can't find anything to watch, and
Speaker 1: you don't want to start stuff on Netflix because then
Speaker 1: it goes into that little bar of like, oh you
Speaker 1: just watch this, like continue watching You're like, no, I didn't,
Speaker 1: I just just chose like to watch a trailer for that.
Speaker 1: So sometimes you just want stuff playing in the background.
Speaker 1: Just like old school TV, right when you got home,
Speaker 1: used to just turn on the TV. It played stuff.
Speaker 1: It just played forever, whether it was a news or
Speaker 1: you know, yeah see Adam knows. But with this streaming stuff,
Speaker 1: you can't just come home and like turn on the TV.
Speaker 1: You have to like use that brain power to like
Speaker 1: select what do I want to watch? And you're not
Speaker 1: gonna put like your Netflix show that you're binging on
Speaker 1: in the background. You want something like news or sports
Speaker 1: or whatever just like playing. And now anyway, so now
Speaker 1: you can do that. So it's got all these channels
Speaker 1: and I was flipping through and it was just so
Speaker 1: cool because I was like, you can press up and
Speaker 1: down on the remote and just flip through all these
Speaker 1: they're streaming, they're not coming in through an antenna or cable.
Speaker 1: They're just free. And so what did I land on?
Speaker 1: Supermarket Sweep? I was watching a Supermarket Sweep from like
Speaker 1: I don't know how many twenty years ago when was
Speaker 1: that show on?
Speaker 2: But as a kid, that show was so fun.
Speaker 1: You know, they're running through that grocery store, pulling all
Speaker 1: these I always wondered there must have been a rule
Speaker 1: in that show where you couldn't just like sweep the
Speaker 1: stuff off the shelf into your cart, like with a
Speaker 1: big scoop of a hand, because people didn't do that.
Speaker 1: They like pick stuff off the shelves and like put
Speaker 1: it in the basket, So there must have been a
Speaker 1: rule for that. But the thing is that these old
Speaker 1: shows have like a new life because people just want
Speaker 1: stuff on in the background, and so they've got like
Speaker 1: channels that show like, you know, all the old you know,
Speaker 1: late night TV shows, Johnny Carson. They have shows channels
Speaker 1: that just show like crime dramas the whole time. So
Speaker 1: it's pretty interesting.
Speaker 2: Anyway.
Speaker 1: That's called Google TV free Play. It's really I mean,
Speaker 1: this box is fine. I think that the Google stuff
Speaker 1: is really cool. Apparently two hundred and seventy million people
Speaker 1: use Google TV every month. So if you're looking for
Speaker 1: a new kind of like streaming streaming box that's a
Speaker 1: little different from the Apple TV, the Roku, the fire TV,
Speaker 1: this is a nice alternative.
Speaker 2: Also.
Speaker 1: The other thing I liked is it has a find
Speaker 1: my Remote button on the back, so you lose the
Speaker 1: remote and the seat cushions, you go up to the
Speaker 1: actual streaming box.
Speaker 2: Theer's a button on the back of it.
Speaker 1: You press it and the remote makes a sound, which
Speaker 1: you know, some of the other things do that as well,
Speaker 1: but that's that's the other cool feature. I thought you
Speaker 1: could also make screen art with AI. It's really good
Speaker 1: at like finding movies and stuff with AI. So if
Speaker 1: you want like a really cutting edge kind of like
Speaker 1: I don't know, streaming system, I think Google's doing a
Speaker 1: good job. The other thing I'm testing, we often will
Speaker 1: get a cat as a foster, and so I said, look,
Speaker 1: we usually get kittens that if like nor and they're
Speaker 1: messy and they take over your whole house, and there's
Speaker 1: usually like a couple of them, like two three kittens
Speaker 1: that you're getting at a time. Well, this company, Nakasa
Speaker 1: Nia Casa. I've always been fascinated with this idea because
Speaker 1: I don't really want a cat, but I like the
Speaker 1: idea of cats, and my kids love cats. But the
Speaker 1: litter box is always like such an issue, right you
Speaker 1: got because who's end up who ends up cleaning the
Speaker 1: litter box?
Speaker 3: Like me?
Speaker 1: Whenever we have these you're really on with this uh
Speaker 1: things today? Yes, Okay, Adam doesn't talk to me. He
Speaker 1: only talks me through the ringing of that bell.
Speaker 2: Anyway.
Speaker 1: So I've been I've had this thing to set up
Speaker 1: for like a couple of months now, and I've been
Speaker 1: waiting for the right opportunity to test out this self
Speaker 1: cleaning litter box.
Speaker 2: And maybe you've seen them.
Speaker 1: They have some that like you put the litter in
Speaker 1: and they rotate around to scoop out, you know, whatever
Speaker 1: the cat does in there. This one actually kind of
Speaker 1: sits flat, like an open which they say the cats
Speaker 1: like better because they can see around the box when
Speaker 1: they're going to the bathroom. And then as soon as
Speaker 1: they're done, you know, it kind of feels the weight
Speaker 1: of the cat jump in there, and a couple of
Speaker 1: minutes later, it kind of turns upwards, almost like those
Speaker 1: like rides at the carnival, like those boats, you know,
Speaker 1: like go back and forth. It does that, and it
Speaker 1: gets all the droppings like into this little catch area
Speaker 1: like a little tray, and so you can go like
Speaker 1: two weeks without cleaning the kitty.
Speaker 2: Letter.
Speaker 1: I mean, we'll see, I'm testing it, we'll see, But
Speaker 1: already the cat used it once today and as soon
Speaker 1: as the cat jumped out, the litter cleaned itself. You
Speaker 1: could hear a little stuff like falling into the bottom.
Speaker 1: I thought that was pretty cool. Not cheap this one is.
Speaker 1: It looks like it's currently on sale for about five
Speaker 1: hundred bucks. So that's probably what keeps most people from saying, oh,
Speaker 1: this would be a great thing to have in my house.
Speaker 1: But when you do that math over time, I mean,
Speaker 1: this is like a this is like again the stuff
Speaker 1: that we imagined right that would be in the future,
Speaker 1: like your litter box would clean itself. We actually have
Speaker 1: that now. But a lot of this stuff is just
Speaker 1: you know, it's so prohibitively expensive for most people that
Speaker 1: they don't get it. But I do know people that have,
Speaker 1: like I think the whisker is the other one, the
Speaker 1: one that rotates, and people who have.
Speaker 2: These things absolutely love them.
Speaker 1: So anyway, the cat we got, by the way, is
Speaker 1: an adult cat, and it was like a stray that
Speaker 1: they found, and they're like, be very gentle with it.
Speaker 1: It's gonna be you know, skittish and this and that.
Speaker 1: This cat is like it's like a dog. It follows
Speaker 1: you around the house and it just literally is just
Speaker 1: like the happiest little cat I've ever seen. And by
Speaker 1: the way, it's like small, it's like fully grown, but
Speaker 1: it's small. So my entire family are cat people. They
Speaker 1: we literally we have a Telegram family group chat, and
Speaker 1: ninety nine percent of the telegram messages are just my
Speaker 1: family taking pictures of their cats doing stuff. And I'm like,
Speaker 1: really anyway, and it's cute, but you know, you have
Speaker 1: to be into that stuff. If you woke up and
Speaker 1: you found that your Kespersky anti virus on your computer
Speaker 1: was replaced with a new program called ultra AV, well
Speaker 1: you're not alone.
Speaker 2: All of a sudden.
Speaker 1: Earlier this month, people found that this program just changed names.
Speaker 1: The Kespersky uninstalled itself and installed this new program called
Speaker 1: ultra AV, and people were like what they were concerned.
Speaker 1: They were confused, as many people are in general, wondering
Speaker 1: if this was malware. And sure enough, Ultra av purchased
Speaker 1: the business from Kespersky. Because I don't if you remember,
Speaker 1: we talked about this on the show a while back,
Speaker 1: the US banned Kespersky because of its Russian origins. I
Speaker 1: guess it's based over in Russia, and they said, no,
Speaker 1: they can't have that on us.
Speaker 2: Computers.
Speaker 1: I mean, we saw what happened with CrowdStrike, you know
Speaker 1: where that was a mistake, and look how many computers
Speaker 1: it took down. Imagine if a company wanted to take
Speaker 1: down computers in the US. And you know, I'm not
Speaker 1: saying that Kespersky is nefarious in any way, shape or form,
Speaker 1: but if they wanted to be, they could because they're
Speaker 1: on a lot of computers.
Speaker 2: A lot of programs could do that.
Speaker 1: So anyway, so this was purchased by a company called
Speaker 1: Pango Group. They have VPN brands as well, and people
Speaker 1: were like, well, you never told us you were going
Speaker 1: to do this, and Pango.
Speaker 2: Said, yeah, we did.
Speaker 1: We notified you like September fifth, starting via email, in
Speaker 1: app alerts, website notices, and of course what do you do.
Speaker 1: You ignore all that stuff until you know this happens.
Speaker 1: And they're like, wait a second. What So if you
Speaker 1: have ultra av I can't vouch for it. I can't
Speaker 1: tell you if it's good or bad. But if you
Speaker 1: had a subscription with Kesperski, that's what happened, and your
Speaker 1: subscription will follow over, so you will get charged by
Speaker 1: this new company when your subscription is up.
Speaker 2: What I personally would do is ditch it all together.
Speaker 2: You know, let your.
Speaker 1: Subscription go, like just cancel it and then you know,
Speaker 1: let the let the subscription run out, and then you know,
Speaker 1: most people say you can pretty much use the Windows
Speaker 1: Defender built into Windows Microsoft Defender and that should be
Speaker 1: just fine. As long as you keep that up to
Speaker 1: date inactive, you should be okay. The bigger issue these
Speaker 1: days is really phishing. I mean viruses in malware and ransomware.
Speaker 1: Of course, have a backup of your computer, but the
Speaker 1: main way people are tricked these days is really through
Speaker 1: phishing emails, text messages. So that's what you need to
Speaker 1: be on the lookout for to not get tricked. Eighty
Speaker 1: eight rich one O one eight eight eight seven four
Speaker 1: to two four one zero one. When we come back,
Speaker 1: I'll take some more of your calls, some of your emails,
Speaker 1: and I'll tell you why Disney the Free Ride is over,
Speaker 1: Disney Plus cracking down on password sharing. I'll explain how
Speaker 1: they're doing it and if your college student will be
Speaker 1: able to watch outside your household.
Speaker 2: This is rich On Tech. Let's go to Robert in Alhambra. Robert,
Speaker 2: you're on with.
Speaker 9: Rich Hey, thanks you kicking to that call, Rich, I'm
Speaker 9: looking for a new phone. I'd like something that can
Speaker 9: open and close apps with the voice commands and make
Speaker 9: phone calls.
Speaker 1: Okay, so you're you're interested in all the in the
Speaker 1: voice command aspect.
Speaker 9: Yes, I'm visually impairied.
Speaker 2: Okay, what do you have right now?
Speaker 9: Sam sum?
Speaker 2: Okay? And what don't you like about? It doesn't and
Speaker 2: not have the features and.
Speaker 9: The opening closing the apps is not very good.
Speaker 2: Okay.
Speaker 1: I mean, I know you know the answer that I
Speaker 1: have is going to be pretty stereotypical. But I think
Speaker 1: the iPhone does a great job with the with the
Speaker 1: accessibility features.
Speaker 2: I really do. Have you looked into that?
Speaker 4: No?
Speaker 8: Really?
Speaker 1: Yeah, I mean I I think that the They've got
Speaker 1: a feature called like voiceover, which can read pretty much
Speaker 1: anything on your screen. They've got Siri and you can
Speaker 1: you can basically program this thing to do whatever you
Speaker 1: need it to do. When it comes to accessibility, Like
Speaker 1: if you go into the accessibility section of the iPhone,
Speaker 1: there are just so many features.
Speaker 4: Now.
Speaker 1: I think the pixel is pretty good too. I think
Speaker 1: Google is doing a good job. But I really think
Speaker 1: that Apple is kind of like a leader in this area.
Speaker 1: I mean, I'm looking okay. So for vision, you said,
Speaker 1: visually impaired vision's got. They've got voiceover, which will pretty
Speaker 1: much read anything on your screen. They've also got live recognition,
Speaker 1: so it will literally detect what you're pointing your phone at,
Speaker 1: so it'll tell you like what you're you know, if
Speaker 1: that's a door, if that's a you know, walkway, whatever
Speaker 1: it is. I mean, just there's so many options just
Speaker 1: in this one voiceover area, speech, Braille recognition, audio commands,
Speaker 1: rotor activities, typing, navigation style, navigate images, large cursor. I mean,
Speaker 1: there's so many that's just voiceover.
Speaker 2: Then you've got.
Speaker 1: Zoom to make the screen a lot bigger display in
Speaker 1: text size, and it's got I mean, Robert, I'm telling
Speaker 1: you the the options you have in here, I really
Speaker 1: think are gonna help you out motion. You can reduce
Speaker 1: motion spoken content, you can speak pretty much anything that's
Speaker 1: on the screen. Then you've got eye tracking that's a
Speaker 1: brand new feature in iOS eighteen, so you can actually,
Speaker 1: if your mobility impaired, you can actually use your eyes
Speaker 1: to control the screen without touching the screen. That is
Speaker 1: a feature that you know, people accessibility worlds have been
Speaker 1: talking about and working on for years and it's just
Speaker 1: now built into the iPhone. That's pretty amazing. There's hearing,
Speaker 1: there's all kinds of sound recognition. So if you want
Speaker 1: your phone to tell you when you know there is
Speaker 1: a smoke alarm going off or some sort of other
Speaker 1: sound that it can recognize, it will tell you that
Speaker 1: with a visual notification on there. So I think that
Speaker 1: the iPhone is probably going to be the best way
Speaker 1: to go now the model number. If you're just using
Speaker 1: this for kind of day to day stuff, I don't
Speaker 1: think you necessarily need the iPhone sixteen. They do sell
Speaker 1: other versions of this phone right now, officially from Apple.
Speaker 2: You can get the iPhone SE, the iPhone fourteen, fifteen,
Speaker 2: and sixteen.
Speaker 1: So I would say, if you're just needing like a
Speaker 1: basic phone, the iPhone fourteen is going to be fine.
Speaker 1: It's a couple of years old, and it's going to be,
Speaker 1: you know, just a little bit cheaper than the current phone.
Speaker 1: Let's see how much are they selling that for. Uh,
Speaker 1: it's going to be six hundred dollars for the iPhone fourteen.
Speaker 1: So if you want to, I wouldn't go with the
Speaker 1: iPhone SE right now. That's kind of the one that
Speaker 1: still has the home button on it. The problem with
Speaker 1: the iPhone se is that it's kind of aging out
Speaker 1: of the software updates, so it's not going to get
Speaker 1: a software update after probably not after this year, I'm guessing.
Speaker 1: So it's not going to last you very long. So
Speaker 1: I would go with the fourteen six hundred dollars. I
Speaker 1: think Robert set up those features. If you need someone
Speaker 1: to kind of help you set up those features, I
Speaker 1: really think it's going to be a way better situation
Speaker 1: than what you've got right now.
Speaker 2: So and I think Samsung does a good job.
Speaker 1: I just I think that from what I see and
Speaker 1: hear from Apple, Like when I go to Apple events,
Speaker 1: they actually make a point of talking about the accessibility features.
Speaker 1: Like they make a point of saying, here's what we
Speaker 1: are actively doing to make these devices easier for people
Speaker 1: of all abilities to use. And they're always thinking about
Speaker 1: this stuff. I mean the the not just the iPhone,
Speaker 1: but the Apple Watch and the I mean they just
Speaker 1: added the ability to use air pods as hearing aids,
Speaker 1: the air pods pros two.
Speaker 2: So I mean, imagine all the people.
Speaker 1: That already have AirPods out there that can now just
Speaker 1: turn them into hearing aids when this software update hits.
Speaker 2: It has not hit just yet.
Speaker 1: I mean, these are really incredible things that're they're pushing forward.
Speaker 1: And I think that Google, I think, does a lot
Speaker 1: of stuff for accessibility.
Speaker 2: I don't hear about it as much through Google, but.
Speaker 1: I think that when I go to their events, it's
Speaker 1: definitely a topic that they are. You know, it's prevalent
Speaker 1: at the events as well, Like they've had people on
Speaker 1: stage that talk about it. They've had special guests, and
Speaker 1: they do show how they're helping along people, you know, varying.
Speaker 2: Abilities use their devices as well. But I think the.
Speaker 1: iPhone is going to have the widest ranging features and
Speaker 1: also if you need help, you can go to an
Speaker 1: Apple store and they will be happy to help you
Speaker 1: walk you through some of these features. Thanks for the
Speaker 1: call today, Robert eighty to eight rich one oh one
Speaker 1: eight eight eight seven four to two four one zero one.
Speaker 1: Coming up, we're going to talk to some from Joby Aviation.
Speaker 1: They are creating an electric air taxi. Hear all about
Speaker 1: how you can soar over traffic coming soon right here. Next,
Speaker 1: here's a topic I've been thinking about ever since I
Speaker 1: watched The Jetsons as a kid flying cars. Now, we're
Speaker 1: not there just yet, but a new flying air taxi
Speaker 1: might be the next best thing. A startup named Jobi
Speaker 1: is working on a four seater vertical takeoff and landing
Speaker 1: aircraft that source above traffic. Recently, it was on display
Speaker 1: in LA and I talked to their chief product officer,
Speaker 1: Eric Allison about it.
Speaker 10: So Joby is a company that's developing a vertical takeoff
Speaker 10: and landing all electric air taxi and also developing a
Speaker 10: service that will be able to deliver that air taxi
Speaker 10: to you anywhere you.
Speaker 1: Want to an app on your iPhone. Okay, well let's
Speaker 1: break it down. So first off, yeah, give me the
Speaker 1: idea of this kind of aircraft versus a typical plane
Speaker 1: or helicopter.
Speaker 10: So our aircraft is uses new technology, the technology of batteries,
Speaker 10: electric motors, high performance electronics to be able to take
Speaker 10: up and land vertically like a helicopter, but then transition
Speaker 10: to forward flight like a regular airplane. So but that
Speaker 10: gets us the flexibility of a helicopter with the efficiency
Speaker 10: of an airplane. Then what it lets you do as
Speaker 10: well is do all that with low noise. So we
Speaker 10: bring all that together basically to have high efficiency, have
Speaker 10: low noise, great operating costs. To make air taxis something
Speaker 10: that people have wanted to do for a really long
Speaker 10: time actually possible in the very near term.
Speaker 3: So what is the benefit of an air taxi?
Speaker 10: So our air taxi lets you wherever you are. You
Speaker 10: can open up your phone in with one of our
Speaker 10: partners like Uber or Delta, select where you are, and
Speaker 10: then basically get a ride to where you want to go.
Speaker 10: But instead of being stuck in traffic, which I know
Speaker 10: that consumers in LA get stuck on average to what
Speaker 10: like one hundred hours I think of traffic per year
Speaker 10: you're sitting in you can just fly through the air
Speaker 10: at up to two hundred.
Speaker 3: Miles an hour.
Speaker 10: So a trip that might take an hour and a
Speaker 10: half to go from someplace like downtown LA to lax
Speaker 10: could take seven or eight minutes and set so freeze
Speaker 10: you from the traffic in a way that you just
Speaker 10: can't right now with any other technology.
Speaker 9: Yeah.
Speaker 10: So there will be landing designated takeoff and landing areas,
Speaker 10: so we call them skyports or verteports, basically places where
Speaker 10: the aircraft can take off and land just kind of
Speaker 10: like a heliport would be with the old technology of helicopters,
Speaker 10: And what we'll do is use rideshare to connect you
Speaker 10: with wherever you are to those verteports, and then from
Speaker 10: wherever the kind of remote vertiport is to where you
Speaker 10: want to be. So it's an end to end journey,
Speaker 10: but it's going to be through a couple of different
Speaker 10: vehicles depending on how close you are. If you can
Speaker 10: walk or bike or something to that verteport.
Speaker 1: And so tell them about the aircraft itself. I mean,
Speaker 1: you said it's electric, you said it's quiet. What else
Speaker 1: do we need to know? It looks pretty simple.
Speaker 10: Yeah, So it's four seats, so four passenger seats and
Speaker 10: one pilot, so it's operated by a commercially rated pilot.
Speaker 10: It can take off and land vert just like a helicopter.
Speaker 10: Right here in this configuration, the propellers are pointed up,
Speaker 10: but once it takes off, it transitions forward and those
Speaker 10: propellers come down and point forward just like a regular aircraft.
Speaker 3: It can fly really quietly.
Speaker 10: So if it was flying over here at about one
Speaker 10: thousand feet, which is like low even for a helicopter,
Speaker 10: it basical would be silent. You wouldn't hear it as
Speaker 10: it flies over and in takeoff and landing, we could
Speaker 10: have this conversation if the aircraft was three hundred feet
Speaker 10: away and we wouldn't have to raise our voices.
Speaker 3: We did a demonstration flight last year in New York City.
Speaker 10: Actually we flew off of the Lower Manhattan Heliport within
Speaker 10: a mayor press conference with the mayor there and just
Speaker 10: kind of did a little circuit around over the river.
Speaker 3: And it was amazing that to.
Speaker 10: See people's response because helicopter noises a real problem, and
Speaker 10: when places that actually have an option to use helicopters
Speaker 10: in a regular basis, people don't like.
Speaker 3: The racket all right.
Speaker 1: So I know the question that is on a lot
Speaker 1: of people's minds is safety.
Speaker 3: How safe is something like this?
Speaker 10: So that's what's really incredible about this new technology. So
Speaker 10: that what we've done is taken a new approach to
Speaker 10: how we design and build aircraft that actually lets us
Speaker 10: add in kind of unprecedented levels of redundancy and kind
Speaker 10: of architecture that really makes this kind of a remarkable machine.
Speaker 3: So I'll give you an example of this.
Speaker 10: So in our aircraft, there's not just one battery, there's
Speaker 10: four batteries, and each of those four batteries are completely independent,
Speaker 10: and they're hooked up to different motors in such a
Speaker 10: way that if you had a failure of one of
Speaker 10: those batteries during flight, you could still operate safely. And
Speaker 10: then in the motors themselves, each motor is actually two
Speaker 10: motors that are combined together, and each of those two
Speaker 10: motors are driven by two different sets of electronics, and
Speaker 10: those electronics are driven by different battery.
Speaker 1: When are we going to see something like this in
Speaker 1: a city like Los Angeles?
Speaker 3: So we are hard at work.
Speaker 10: We've got almost two thousand people at JOBI, the vast
Speaker 10: majority of which are.
Speaker 3: Working on FA certifications.
Speaker 10: So in order to launch commercially in the US, we
Speaker 10: have to be certified with the FAA, just.
Speaker 3: Like any other commercially operated aircraft. We're working hard at that.
Speaker 10: We publish a quarterly update basically on how we're doing
Speaker 10: relative to all the steps and certification.
Speaker 3: It's a very long process.
Speaker 10: That has a really high bar and so you know,
Speaker 10: we're we're happy to be going through it, but it's
Speaker 10: a lot of work.
Speaker 1: Cost Obviously, you're not selling this to the general public,
Speaker 1: you're operating it.
Speaker 3: But what can someone expect to pay for a ride in.
Speaker 10: This so we think that we can launch at something
Speaker 10: like Uber black pricing per seat.
Speaker 3: So that's our goal is to launch kind of in
Speaker 3: that range.
Speaker 10: So kind of it's a you know, like a premium ride,
Speaker 10: so kind of for a depending on the trip, right,
Speaker 10: so kind of on a per mile basis, kind of
Speaker 10: Uber black like pricing per seat.
Speaker 3: We think that as we are able to develop.
Speaker 10: That network, get more verteports installed, kind of have more
Speaker 10: efficiency overall, and how we get filled more seats on demand,
Speaker 10: we'll be able to drive that price down more towards
Speaker 10: Uber x like pricing on a per seat basis as
Speaker 10: we get more and more volume of people using these
Speaker 10: types of aircraft for air taxis on a regular basis.
Speaker 1: What's the range on this aircraft often? How long does
Speaker 1: it take to recharge?
Speaker 10: So we are able to service flights for up to
Speaker 10: one hundred miles, so that's kind of the target max
Speaker 10: distance that will serve in terms of our flights. And
Speaker 10: then we actually have designed it to be rechargeable during
Speaker 10: the loading and off loading period of when we have
Speaker 10: this air taxi service operating, so you know, when it
Speaker 10: lands at the vertiport, whoever is in it will get out,
Speaker 10: and then more people will get in the pilot will
Speaker 10: do their checks before they take off again. And we've
Speaker 10: designed an open specification actually that we call GEEKS, which
Speaker 10: is the Global Electric Aircraft System, that charging system actually
Speaker 10: that is actually a charging system designed explicitly for electric aircraft.
Speaker 3: They're in an air taxi operation.
Speaker 1: And if these were everywhere, what do you think the
Speaker 1: impact is on transportation?
Speaker 10: So I think that's one of the most exciting things
Speaker 10: that if we think about just even taking starting to
Speaker 10: take a small dent out of the amount of traffic.
Speaker 10: You know, studies have shown that you just take a
Speaker 10: few percent of cars off the road, particularly during peak times,
Speaker 10: you actually start to see an overall benefit to the
Speaker 10: overall system.
Speaker 3: I'm over and over and over again.
Speaker 10: I think that for me, like the idea of being
Speaker 10: able to go to work, you know, go out for
Speaker 10: dinner and not be stuck in traffic. I mean, even
Speaker 10: in the best case scenario, if you matter how much
Speaker 10: you want to pay for ground transportation, if you're you know,
Speaker 10: going from here to Dodger Stadium or something on a
Speaker 10: Thursday evening, it's just going to take a really long time.
Speaker 10: And to have an option that I can do that
Speaker 10: in seven minutes or eight minutes instead of an hour
Speaker 10: and a half.
Speaker 3: That's that's amazing.
Speaker 10: And I think that it starts to change our relationship
Speaker 10: with mobility. It starts to change about how we think
Speaker 10: about moving around our cities, and I think it makes
Speaker 10: a world a better place.
Speaker 3: So I'm really excited to see us launch.
Speaker 1: You've taken test flights, I imagine.
Speaker 10: Yeah, so we actually have flown I think it's over
Speaker 10: ten thousand miles of test flying so far on our prototype.
Speaker 10: So we have several prototypes that our facility up up
Speaker 10: in near Monterey, California. Marina is the airport that we
Speaker 10: fly out of for our test flights. We actually have
Speaker 10: one of our airplanes up at Edwards Air Force Base
Speaker 10: just north of Palmdale, right here in the LA Region,
Speaker 10: where we're working with the Air Force on under an
Speaker 10: innovative program doing some test flying of one of our
Speaker 10: aircraft up there to show some of the utility for
Speaker 10: this new type of technology and a logistics context for
Speaker 10: the Air Force on a military base as well.
Speaker 3: Have you flown in it? I have not.
Speaker 10: All of our flights so far either remote a test
Speaker 10: pilot so far and I'm not a test pilot.
Speaker 1: How would you describe How would they describe what it
Speaker 1: feels like? Does it feel like a helicopters? It feel
Speaker 1: like floating, It feels different than a helicopter.
Speaker 3: It's just like a different type of a machine.
Speaker 10: And so they love it, they want They are very
Speaker 10: excited to do lots more flying and we're really excited
Speaker 10: to have more people experience this as our system matures
Speaker 10: and as we move through that testing with the FAA
Speaker 10: to get to our full commercial launch.
Speaker 1: Once again, that was Eric Allison of Joby giving us
Speaker 1: a glimpse into the future of urban transportation. The company
Speaker 1: is targeting a launch next year. And a bit of
Speaker 1: trivia for you. Joby Aviation was started by the same
Speaker 1: guy who created Joby Gorilla pods, those flexible mobile tripods
Speaker 1: for smartphones. I'm Rich Deimiro more Rich on Tech coming
Speaker 1: your way right after this, Jeff, you're on with Rich.
Speaker 4: Yeah, thanks for taking the call. The reason I'm calling
Speaker 4: is we have a couple of us with several Apple
Speaker 4: iOS devices in our household. One set of them on
Speaker 4: my account actually doesn't have any problems like the other
Speaker 4: one does, but my wife's account on both of iPhone
Speaker 4: and the iPad constantly need We've tried a lot of
Speaker 4: different things, but ultimately the only fix for our problem
Speaker 4: is to get the email to sync from Yahoo gmails okay,
Speaker 4: Icloud's okay, but constantly and battling why the the emails
Speaker 4: on the Yahoo emails on her iOS and Apple iPad
Speaker 4: and iPhone not always together, but at least one of
Speaker 4: them will just not sink.
Speaker 1: So delete, So delete an email from one of those
Speaker 1: devices and that's not deleted on the other one, or
Speaker 1: what's the problem.
Speaker 4: Yeah, that as well as we just don't have the
Speaker 4: current you know, emails come through. It might be a
Speaker 4: day or two with the last one showing when we
Speaker 4: know that there's been other emails.
Speaker 2: That's weird.
Speaker 4: OK. The only thing for that is we've found so
Speaker 4: far as we go in to the settings for mail,
Speaker 4: delete the Yahoo account at it back in and then
Speaker 4: it's okay for a period of time, maybe a day
Speaker 4: or two, maybe a week or two. But we constantly
Speaker 4: have to do that, and I never have the problem
Speaker 4: she does. She has more read emails than I that
Speaker 4: are in I don't know if that's the reason, you know,
Speaker 4: I tend to delete them you know, read them to
Speaker 4: do something with them and delete them. But that's the
Speaker 4: only real difference. We both had the same model iPads,
Speaker 4: iPhones and kind of you know, subscription or is this
Speaker 4: a whatever service we have with Yahoo?
Speaker 2: Is this a Yahoo email address through Yahoo? Or is
Speaker 2: it through like cops or something like that.
Speaker 4: No, through through Yeah?
Speaker 1: Yeah, okay, Well look, I mean, you know, I was
Speaker 1: going to suggest deleting the emails and uh and readding them.
Speaker 1: That's usually the way that's going to work because sometimes
Speaker 1: these accounts, if they're they've been added a long time ago,
Speaker 1: you know, the protocol was different.
Speaker 2: But it sounds like she's done that. When was the
Speaker 2: last time you.
Speaker 1: Did that across Have you deleted them across all the
Speaker 1: different devices and then readded them?
Speaker 4: Well, yeah, I just did last night, went through and
Speaker 4: deleted the Yahoo account from the iOS mail on the phone,
Speaker 4: and then about a half hour later did it to
Speaker 4: the iPad. So they're all thinking now right and then
Speaker 4: I stop, you know, okay, well look it will it'll
Speaker 4: eventually stop. It hasn't stopped thinking yet, but it seems
Speaker 4: like it will.
Speaker 1: If I had a dollar for every time someone had
Speaker 1: a problem with Yahoo email, I don't know what the
Speaker 1: deal is, and they just revamped it and it's supposed
Speaker 1: to be better. I mean, I remember when Yahoo email
Speaker 1: is like, you know, it's really good, and now people
Speaker 1: just complain about it for some reason.
Speaker 2: I don't know why.
Speaker 1: But look, I think the easiest thing to do here
Speaker 1: in this situation, if you're not if it's not sinking properly,
Speaker 1: is to use the Yahoo app to to check the email.
Speaker 1: Is there a reason that she doesn't want to do that,
Speaker 1: because that would make it work for sure.
Speaker 4: Well, we can except that the r that she uses
Speaker 4: both Gmail and the Yahoo as well as I do,
Speaker 4: and it's in one list that it's something with your calendar,
Speaker 4: and it's all in one list. And if you want
Speaker 4: to just say creative, you know, invite someone sends you
Speaker 4: an invite into Yahoo, it's a little more. I don't
Speaker 4: know if it's easier, but it's least consistent the way
Speaker 4: you do it, you know. Yeah, and it is the Gmail.
Speaker 4: But yeah, that's we realize that's the possibility too, because
Speaker 4: going into the app, it's it's all we think.
Speaker 1: So yeah, so the only other thing you could do
Speaker 1: is perhaps, I mean, I'm really trying to I don't.
Speaker 2: There's no reason why this should not work.
Speaker 1: I mean, if she's using the only other thing I
Speaker 1: can think of is that the way that her her
Speaker 1: mail is set up on the device. Are these recent devices?
Speaker 1: Are they older devices?
Speaker 4: No, We've had them both for year or two.
Speaker 2: Okay, so it's a recent yeah.
Speaker 1: And the only thing I can think of is the
Speaker 1: background sinking is not working, like when she deletes an email,
Speaker 1: like the the mail app is just not like updating somehow,
Speaker 1: and that's you know, it's not sending the signal to
Speaker 1: Yahoo to say, hey, you know.
Speaker 2: Get rid of this email or put this in this
Speaker 2: fold or whatever. Uh.
Speaker 1: That's the only thing I can think of the other
Speaker 1: The only other thing I might say is if you
Speaker 1: can go into your Yahoo account and check to see
Speaker 1: if if there's like signed in devices or anything like
Speaker 1: that and get rid of any of those devices. And
Speaker 1: I'm trying to sign into my Yahoo account, I can't
Speaker 1: seem to get the code that I need. But I
Speaker 1: would go into the like your Yahoo account and see
Speaker 1: if there's anything under like authorized devices, authorized applications, whatever
Speaker 1: it is you sometimes they call it permissions, third you know,
Speaker 1: third party permissions whatever, and just get rid of those
Speaker 1: devices and see if that's messing it up. So there
Speaker 1: might be a section just go through all like kind
Speaker 1: of the settings on the Yahoo account and see if
Speaker 1: there's anything where you can get rid of old phones,
Speaker 1: get rid of old connected devices, and just see if
Speaker 1: that helps if you remove those, because one of those
Speaker 1: might be messing it up as well. So otherwise, I mean,
Speaker 1: I would just suggest using the Yahoo mail account or
Speaker 1: the email app and seeing if that works, because there's
Speaker 1: no reason why this shouldn't sync to the email app
Speaker 1: on the iPhone or iOS devices. I mean, it's pretty
Speaker 1: straightforward imapp connection. The only other thing I would do
Speaker 1: is once you delete it off of all of the devices,
Speaker 1: like you said that, you have to delete it and reauthorize,
Speaker 1: maybe restart the device and then at it again. That's
Speaker 1: the only other thing I can think of, But that's
Speaker 1: a that's an interesting one. And the good thing about
Speaker 1: the show, if someone else is happening that issue, they
Speaker 1: can email me and let me know Rich on tech
Speaker 1: dot tv hit contact Jeff.
Speaker 2: Hopefully you figure that out.
Speaker 1: But again, the backup is to use the Yahoo email app,
Speaker 1: and you know that's gonna work for sure, So that
Speaker 1: might be I know it's not ideal because it's nice
Speaker 1: to have all the emails in one list and all
Speaker 1: that stuff, but that's a surefire away around this issue.
Speaker 1: Let's go to Paully in uh Michigan. Polly, you're on
Speaker 1: with Rich.
Speaker 11: Hey, Rich, you made me laugh about old school TV,
Speaker 11: and I was thinking, you don't have an old school
Speaker 11: television channel changer until you need vice scripts.
Speaker 1: Oh my gosh, that's what like the the old like
Speaker 1: rotary knob. Are you talking like that used to pop
Speaker 1: off the TV?
Speaker 11: Yeah, because the that's always frolks.
Speaker 1: Oh my gosh, that's like that's really bringing it back.
Speaker 1: That's like, uh, you have to get up to change
Speaker 1: the channel, right you did?
Speaker 4: Yeah?
Speaker 1: Oh my gosh, that's that's like that's not like almost
Speaker 1: probably the beginning of my time.
Speaker 2: I'm not sure.
Speaker 1: Like I think my first memory was like the cable
Speaker 1: box like changer like that slid left and right. I
Speaker 1: don't remember that. No, anyway, that was really old school
Speaker 1: back in New Jersey. Maybe it was a Jersey thing. Anyway,
Speaker 1: what can I help you with, Polly.
Speaker 11: I have a business and had a YouTube channel, and
Speaker 11: the YouTube removed it permanently. I'm just hoping you had
Speaker 11: some advice. They said it was dude to spam and
Speaker 11: hate speech or something like that, which they would give
Speaker 11: me no examples, and I appealed it. They denied it.
Speaker 11: I wonder if you had any advice, and they said,
Speaker 11: I can't have another channel again.
Speaker 2: Oh my gosh, what did you do, Polly? What was
Speaker 2: your channel about.
Speaker 11: Humming Bird theaters? What so devices?
Speaker 4: Oh?
Speaker 1: Come on, really, really, Polly, that is wild and nobody
Speaker 1: at YouTube would would they read your appeal?
Speaker 2: And they still said no.
Speaker 11: It sounded pretty automated when they denied the appeal too.
Speaker 2: Hmm. Interesting.
Speaker 1: Well, the only thing I can think of, so you
Speaker 1: log into YouTube and you've got nothing. You can't get in,
Speaker 1: got nothing, Okay. The only thing I can think of
Speaker 1: is you have to write a letter. Use AI write
Speaker 1: a letter, and you've got to send another appeal and
Speaker 1: tell them this is your channel, this is the content.
Speaker 1: The only thing I can think of is that you
Speaker 1: got hacked on this channel somehow and someone else did
Speaker 1: something on your behalf that you did not know about.
Speaker 1: That's the only thing I can think of. But if
Speaker 1: you're running a Hummingbird YouTube channel and we're talking about
Speaker 1: hummingbird like feeders. You should be okay. You got to
Speaker 1: get that channel back, Polly. This is rich on Tech.
Speaker 1: Welcome back to rich on Tech. Rich DeMuro here hanging
Speaker 1: out with you for another hour right here on rich
Speaker 1: on Tech. The website for the show rich on Tech
Speaker 1: dot tv. If you want links to anything I mentioned here,
Speaker 1: hit the light bulb icon up at the top. This
Speaker 1: is show number ninety one and get links to anything
Speaker 1: I talk about on this week's show. If you want
Speaker 1: to send me an email, just go to rich on
Speaker 1: Tech dot TV. Hit contact. You can send an email there.
Speaker 1: I've got lots of emails, I've got lots of stories
Speaker 1: to talk about, and lots of phone calls. I mean,
Speaker 1: I guess it's a good problem to have, but I
Speaker 1: can never make it through everything that I want to
Speaker 1: in a given week on this show because I try
Speaker 1: to prioritize you live callers like Rick in Thousand Oaks.
Speaker 12: You're on with Rich Hi, I'm what I'm looking for
Speaker 12: is a program or an app that would sync with
Speaker 12: my bank so I can see sort of real time
Speaker 12: what my bank bounces. I know I could go online
Speaker 12: and look, but you know, we do still write checks
Speaker 12: and I hope that that, but have some way to
Speaker 12: manually enter a check in that I write and you know,
Speaker 12: the bank doesn't know about it till it hits them.
Speaker 1: Oh yeah, like a budgeting Okay, so you're talking like
Speaker 1: more like a budgeting program.
Speaker 2: Okay.
Speaker 1: Well, I mean I'll tell you what I do. I
Speaker 1: just use a spreadsheet. I mean, that's the easiest way
Speaker 1: to do it. That's free and simple.
Speaker 12: I mean it's like, you know, I tried that with
Speaker 12: Excel all But the problem I'm having is, you know,
Speaker 12: between my wife and I, we're making multiple ATM purchases
Speaker 12: a day. We just don't seem to use cash. And
Speaker 12: you know, you buy gas, you go out to lunch,
Speaker 12: you know, go to the doctor, there's cocaine. It's just
Speaker 12: and you know, it's just hundreds of dollars over a
Speaker 12: few days.
Speaker 2: Yeah. Well, I'll tell you what I do.
Speaker 1: So there's two ways you could do this, and I
Speaker 1: do something kind of different that because I I'm not
Speaker 1: a fan of using my credit card, so I want
Speaker 1: to spend cash when possible because that way I can
Speaker 1: stay within budget.
Speaker 2: And it sounds like that's what you're doing as well.
Speaker 1: So what I do is I actually set up a
Speaker 1: separate debit card just for all those days to day expenditures.
Speaker 1: So I'm sure there's like an average of what you're
Speaker 1: spending on this stuff. You can put that into that
Speaker 1: debit card every week and then you don't have to
Speaker 1: track it as much. And what I do is my
Speaker 1: wife and I both we just know the balance every day.
Speaker 1: So let's say that I want to buy a new shirt,
Speaker 1: and I look in this balance on this account, the
Speaker 1: special account that we have we call fun money personally,
Speaker 1: and if there's only you know, a ten dollars left
Speaker 1: in that account and the shirt that I want is thirty, well,
Speaker 1: guess what, I can't buy the shirt.
Speaker 2: Now.
Speaker 1: That's just a very simple example. Hopefully we keep enough
Speaker 1: in there where it's like you can do the things
Speaker 1: that you need to do. But that's what we're doing,
Speaker 1: is we're every single transaction. I don't have to monitor
Speaker 1: the day to day transactions of the cope at the
Speaker 1: doctor's office, the Jersey mics I get for lunch, whatever
Speaker 1: it is, because it's all coming out of that account
Speaker 1: that we've kind of figured out. You know, I reassess
Speaker 1: every six months or so, how much do we spend
Speaker 1: on you know, eating out, how much do we spend
Speaker 1: on clothes, how much do we spend on this? And
Speaker 1: then you kind of put that amount in each week
Speaker 1: to this account. Now that kind of takes a whole
Speaker 1: nother method, but it would definitely solve this problem. And
Speaker 1: because you're writing checks and doing all this stuff, that
Speaker 1: would be something when you write a check you can
Speaker 1: easily use the spreadsheet to take that out of your
Speaker 1: standard checking. Now that's just one simple way of doing
Speaker 1: it that I've come up with because again, none of
Speaker 1: the other methods for me would work, which is, I
Speaker 1: don't want to come to a giant credit card bill
Speaker 1: every month and sit down and be like, okay, now
Speaker 1: how do I pay this? So that's what I've done. Now,
Speaker 1: there are budgeting apps out there. There are many many
Speaker 1: budgeting apps out there. I mean that, you know, there's
Speaker 1: Every Dollar by Dave Ramsey. There's a winnab which is
Speaker 1: you need a budget Rocket Money has I don't think
Speaker 1: they can. I don't think Rocket money lets you put
Speaker 1: in a check though, but really you need like a
Speaker 1: budgeting software. So I would say Every Dollar's probably going
Speaker 1: to be something that works for you. But it's like
Speaker 1: kind of a paid it's like a freemium thing. I've
Speaker 1: tried that you need a budget. I don't really, it's
Speaker 1: way too complicated for me. And I'll be honest, I
Speaker 1: just every time this happens, I just keep going back
Speaker 1: to the spreadsheet and that's what I use over and
Speaker 1: over the spreadsheet with that the method I just told
Speaker 1: you about. I call it a reverse credit card because
Speaker 1: basically you're putting money in before you spend it.
Speaker 2: But have you heard of any of those programs I mentioned?
Speaker 12: I have not, But it's just something I've been frustrated
Speaker 12: with and trying to figure out a way. And I thought,
Speaker 12: and it hurts me, like you know, if it's sinkd
Speaker 12: Very often I would see a really pretty accurate thing,
Speaker 12: you know, it's on my phone or something. But then
Speaker 12: I'm kind of worried about you know what if I'm
Speaker 12: walking into a Starbucks when it starts thinking or something. Yeah,
Speaker 12: you know that it might be you know a security.
Speaker 2: Issue, right, Well, yeah, it's if it's.
Speaker 12: On three times a day with my bank, that's a
Speaker 12: lot of activity.
Speaker 1: Yeah, and it is. And most of these things, don't
Speaker 1: you know, they they sink sort of like on demand.
Speaker 1: You know, like if I if I go into like
Speaker 1: let's say Rocket Money or something like that, it's not
Speaker 1: SYNCD in the background. It's like sinking when you open
Speaker 1: the app. I think for that reason also, I think
Speaker 1: they have to pay. There's like a third party company
Speaker 1: like plaid is typically the company that connects your bank
Speaker 1: to these apps. And I think that, of course that's
Speaker 1: not a free service. These these apps have to pay
Speaker 1: every time they ping that service. So now, what would
Speaker 1: be nice if your bank lets you do this, You know,
Speaker 1: if your bank, because that's what most people are doing,
Speaker 1: is they're checking their balance on their debit card and
Speaker 1: then they spend, right, So it'd be nice if you
Speaker 1: can add that check into the the app itself from
Speaker 1: your bank and say, hey, look, I spent twenty five
Speaker 1: dollars on this check, you know, reflect that on my account.
Speaker 1: That would make too much sense because banks, obviously, you know,
Speaker 1: just being a little bit real here, they probably want
Speaker 1: you to overdraft or they probably want you to spend
Speaker 1: too much, so they're not going to make it that
Speaker 1: easy for you. But that would be a nice feature
Speaker 1: for them to do that.
Speaker 2: You know. I like my method. I've used it for
Speaker 2: many years.
Speaker 1: It works very very well, and it's simple, and again
Speaker 1: I only have to worry about that account once a
Speaker 1: week or so. And again you get that side, that
Speaker 1: side benefit of you're not overspending and you can spend
Speaker 1: as you want because you just look at that balance.
Speaker 1: If you have five hundred dollars in there, you can
Speaker 1: spend up to five hundred dollars, you know, as long
Speaker 1: as you have your you know, make sure that you've
Speaker 1: got all your stuff covered. But I think the every
Speaker 1: Dollar app would probably be closest to what you're talking
Speaker 1: about because you could do it from your phone and
Speaker 1: you could put those transactions in as you go along,
Speaker 1: and you can also reconcile. So the paid part of
Speaker 1: that app is that it reconciles from your bank is says, okay,
Speaker 1: you just had three new transactions come through. Where do
Speaker 1: the you know, what are those four?
Speaker 4: Like?
Speaker 1: Is that for your I don't know, You're you're dining
Speaker 1: out fund or whatever it is. So that's that's probably
Speaker 1: the best way to do it. I think that budgeting
Speaker 1: is not easy. It's it's a very complicated process, even
Speaker 1: with all these apps, because if you think about it,
Speaker 1: you know, they all want to make money. They want
Speaker 1: to have some sort of freemium thing and they want
Speaker 1: to make your life easy, but also they have a
Speaker 1: business to do. So again, I've tried every single one
Speaker 1: of these apps, every single money app out there, and
Speaker 1: I come back to I've been using a spreadsheet for
Speaker 1: fifteen years and every Friday.
Speaker 2: Open up the spreadsheet, go through all the stuff.
Speaker 1: I literally have to input every single item into that spreadsheet,
Speaker 1: balance it out, and make sure that it's like a checkbook,
Speaker 1: you know, make sure that it's all balanced and the
Speaker 1: money's there. But with the exception of what I call
Speaker 1: that fun money account, I call it a reverse credit card.
Speaker 1: So that is money that already goes in there, and
Speaker 1: so when you know, let's say you put in you know,
Speaker 1: three hundred dollars a week, and that money you can
Speaker 1: do whatever you want with because you're actually doing your
Speaker 1: main bills from your standard checking account. So I know
Speaker 1: this gets a little nuanced, but it's a very simple
Speaker 1: way of kind of Okay, you know, your electricity bill
Speaker 1: is do every month on the eighteenth, you put that
Speaker 1: in the budget. That goes in the budget on the spreadsheet,
Speaker 1: But you don't know that you're going to go out
Speaker 1: to Starbucks after work with a friend and get a
Speaker 1: coffee for six dollars and you know, seventy five cents
Speaker 1: whatever charging nowadays for one of those lattes, And so
Speaker 1: that just comes out of the fun money and you
Speaker 1: don't have to think about it now.
Speaker 2: You just know that balance on fun money.
Speaker 1: Is four hundred and ninety three dollars and you've got
Speaker 1: that to spend until the next week rolls around, or
Speaker 1: payday or whatever you want to do. But that's a
Speaker 1: good Another good topic which a lot of people ask
Speaker 1: about too, Rick, thanks for the call, is how to
Speaker 1: see your net worth on one page? And so there
Speaker 1: used to be a great app for this called Mint,
Speaker 1: which I remember I was working at k CAL News
Speaker 1: here in Los Angeles, k CAL nine and Mint came
Speaker 1: out and it was like the first app that put
Speaker 1: all of your accounts in one place, Like you could
Speaker 1: now take your credit card, you know, your car if
Speaker 1: you had a car payment, you could put that in there,
Speaker 1: your savings account, your four to one K and you
Speaker 1: can put it all in one place and it would
Speaker 1: literally take every transaction, reconcile and show you your net
Speaker 1: worth on one page. And this was mind boggling yeah,
Speaker 1: this was probably fifteen years ago, and it was so
Speaker 1: cool to see everything in one place, all the transactions.
Speaker 1: You can make a budget, you could do this, you could.
Speaker 1: I mean, it was just so so cool. It was
Speaker 1: the first time that I think people saw like their
Speaker 1: net worth in one app, and that was great and
Speaker 1: they had a great run until you know, they got
Speaker 1: purchased and it just got run into the ground. And
Speaker 1: now it's called credit Karma, I think, which is just
Speaker 1: not very good. And I'd say like ninety nine percent
Speaker 1: of people who switched to that do not like it.
Speaker 1: Uh so they've been looking for a new app to
Speaker 1: see all of their net worth on one page. And
Speaker 1: I'll just go through these quick. The ones that I like.
Speaker 1: I do like Rocket Money, which I think is really
Speaker 1: really cool, Like I used that yesterday actually to budget
Speaker 1: because it shows you on a calendar every single one
Speaker 1: of your bills, so you can go through the month
Speaker 1: and literally on you know, September first, you have this
Speaker 1: bill due September second, and it figures that out by
Speaker 1: linking up to all of your accounts, so even if
Speaker 1: you forgot that you have a bill coming up, like
Speaker 1: a recurring bill like I pay for Dropbox on I
Speaker 1: think September thirtieth or something like that. It remembers that
Speaker 1: even though that's only once a year that I pay
Speaker 1: for that, it knows it's on that calend, and you're like,
Speaker 1: oh cool, let me put that in the budget. So
Speaker 1: Rocket Money's really good. Betterment b E T T E
Speaker 1: R M E n T. Betterment is really cool for
Speaker 1: seeing all your stuff on one page. The one that
Speaker 1: I think is the best and the easiest is called
Speaker 1: Empower E M P O W E R. If you
Speaker 1: just want to see your net worth on one page.
Speaker 1: Empower Personal Dashboard. They've got an app for iPhone and Android.
Speaker 1: That one's really good. It used to be called Personal Capital.
Speaker 1: They change the name, but it's such an easy way
Speaker 1: to see that and it's actually, you know what, rick
Speaker 1: to answer your question they do on this app, it
Speaker 1: does say you can budget, So maybe try that one
Speaker 1: and see if they let you put your checks in there.
Speaker 2: And then there's one from Fidelity.
Speaker 1: I've not tried this, but it's called Fidelity Full View,
Speaker 1: and same thing. You can see all of your accounts
Speaker 1: and uh, you know it's neat because you've got money
Speaker 1: in one account, but you know, you've got money in
Speaker 1: this account, that account. That account puts it all together
Speaker 1: and it does net worth, so it takes all the
Speaker 1: accounts and you can actually see what kind of your
Speaker 1: final balance is like the stuff you have, the money
Speaker 1: you have minus the money you owe.
Speaker 2: How much is that you know? Leftover? Great question, Rick,
Speaker 2: Thanks so much for the call.
Speaker 1: Toda eight thousand, oaks eighty eight, rich one o one
Speaker 1: eight eight eight seven four to two four one zero one.
Speaker 1: My two favorite things, two favorite topics, money and tech
Speaker 1: collide here on the rich on Tech Show. Coming up,
Speaker 1: speaking of money, Disney, the free ride is over. No
Speaker 1: more sharing your password. I'll explain how they're cracking down.
Speaker 2: Coming up.
Speaker 1: Welcome back to rich on Tech. Rich DeMuro here hanging
Speaker 1: out with you, talking technology. The website for the show
Speaker 1: rich on Tech dot TV. Hit contact to get in touch,
Speaker 1: or hit the light bulb icon to uh see anything
Speaker 1: I mentioned here. I've just talked about apps, second budget
Speaker 1: and apps I can help you see your net worth.
Speaker 1: That's all on the website. Rich on Tech dot TV
Speaker 1: Show number ninety one. Hit the light bulb to get
Speaker 1: the show notes. It's all there, very succinct, very clear,
Speaker 1: very very handy. Oh, while you're at the website, sign
Speaker 1: up for my newsletter. That's always the best way to
Speaker 1: hear from me. I put all these little tips and
Speaker 1: things in there. By the way, if you're scrolling through
Speaker 1: Facebook and you see your own picture in AI, like
Speaker 1: an AI generated image of you, do not be alarmed.
Speaker 2: Yes, you should be alarmed.
Speaker 1: So Meta had their Meta connect this week and they
Speaker 1: mentioned that they're really pushing AI down the throats of
Speaker 1: everyone that uses Facebook. Apparently a lot of people are
Speaker 1: actually using their Meta AI. Even though when it first
Speaker 1: started people were like, how do I turn this thing off?
Speaker 2: It's actually quite good.
Speaker 1: So if you want to use a completely free version
Speaker 1: of AI, metas ai is actually really good. And why
Speaker 1: is it good Because it's been training on your posts
Speaker 1: for the past twenty years or so, so that's why
Speaker 1: it's so good. Well, when did Facebook come out? Let's
Speaker 1: see Facebook launch date? Facebook February fourth, twenty two thousand
Speaker 1: and four. Oh, can I get a ding that's exactly
Speaker 1: twenty years? Come on, let's see anyway, Facebook twenty years? Yes,
Speaker 1: thank you? So yes, they've been training their AI on
Speaker 1: your posts, and so they're trying to get people to
Speaker 1: like use this like AI generator called Imagine Yourself. So
Speaker 1: they're just going to start generating pictures of you in
Speaker 1: like different situations. Like you might be scrolling through Facebook
Speaker 1: and see you like as like a medieval king or queen,
Speaker 1: and you're like, what is that my face? And it'll
Speaker 1: get your interest, so you'll click and you'll try using that.
Speaker 1: You'll be like, oh cool, I want to see myself
Speaker 1: as a surfer on a skateboard, you know, fighting dinosaurs,
Speaker 1: and then all of a sudden, next thing, you know,
Speaker 1: it boosts their numbers. You might come back and try
Speaker 1: it more. The images that you see will not have
Speaker 1: will not be shared with the public. They're just on
Speaker 1: your feed for you to see. So you're not going
Speaker 1: to see like your grandma's image on your feed in
Speaker 1: AI unless she posts it. But anyway, just beware. Just
Speaker 1: giving you the heads up. That's what I do here.
Speaker 1: I tell you what's happening. What's going to happen. Disney
Speaker 1: Plus cracking down on paid sharing, sorry, cracking down on
Speaker 1: password sharing. They call it a paid sharing program. So basically,
Speaker 1: like I say on this show, the free ride is over.
Speaker 1: Disney Plus used to be seven bucks a month all
Speaker 1: the Disney movies you could ever watch till your eyes
Speaker 1: would bleed out of your head. And it's now expanded
Speaker 1: to I think it's I don't know how much it's
Speaker 1: up to. It's a lot more than seven bucks a month.
Speaker 1: I know I'm paying more. And you can't share. You know,
Speaker 1: it used to be you could have your you could
Speaker 1: have your account with so many people. They't they didn't
Speaker 1: even care. But now you can't share it. So you've
Speaker 1: got options. If you want to share your account outside
Speaker 1: your house, you can add one extra person for seven
Speaker 1: to ten dollars a month, and non household members can
Speaker 1: also transfer their profile if.
Speaker 2: They already have one, to their own.
Speaker 1: And if you're away from your house, like if you're
Speaker 1: trying to watch your on vacation, you're probably gonna get
Speaker 1: a message that says, hey, hold up, we gotta verify
Speaker 1: this as you. So we're gonna send you a text
Speaker 1: message or an email with a code and you have
Speaker 1: to say, yeah, that's me and pop in that code.
Speaker 2: So that helps.
Speaker 1: Like someone that let's say you live in California, You've
Speaker 1: got your friend sharing your account in Minnesota. They try
Speaker 1: to log in, they're gonna have to text you and
Speaker 1: be like, hey, can I get that code? And even
Speaker 1: then Disney might not allow the log in to proceed
Speaker 1: because they might sniff out the fact that all of
Speaker 1: your connections are in California except for that one. And
Speaker 1: unless that's a college kid, you know that's in your
Speaker 1: family and your household, they're not going to allow it.
Speaker 2: So just be aware. Free ride is over.
Speaker 1: Let's go to Kevin in Malibu. Beautiful place. Kevin, you're
Speaker 1: on with Rich Rich.
Speaker 7: Good afternoon. Good to hear your voice.
Speaker 2: Thank you. What's up?
Speaker 4: Rich?
Speaker 7: I got a big problem here on our iMac in
Speaker 7: a contacts program. Yeah, my information is starting to miss
Speaker 7: going away. The contacts are missing and dressors are missing.
Speaker 7: Notes are missing as simple as well. I use my
Speaker 7: mother as an example. I had all her passwords lifted
Speaker 7: in the notes. I see you there now is her
Speaker 7: phone number?
Speaker 1: Well that's not good. Don't keep the passwords in the notes.
Speaker 1: You've talked about this on the show Highly Insecure.
Speaker 4: So well that's the next one.
Speaker 2: That's for another day.
Speaker 1: But yes, use a password manager iOS eighteen passwords built in.
Speaker 1: What are you using? Where are these kept normally? Are
Speaker 1: they kept in iCloud? Are they kept in Gmail? Where
Speaker 1: are these kept?
Speaker 7: Well, what I'm concerned with is the contact app on
Speaker 7: my iMac. I'm running high Sierra. I called the Apple
Speaker 7: and we looked into it and I told him this
Speaker 7: was missing. He looked at my screen and we put
Speaker 7: in the time machine and went back and in June
Speaker 7: I had all the information on time machine. But now
Speaker 7: in September on the actual app it's gone.
Speaker 1: Okay, And again, how are you sinking these? Are these
Speaker 1: stored in eye cloud?
Speaker 7: This is just on the iMac, but yes, it is
Speaker 7: connected to i cloud.
Speaker 2: Okay.
Speaker 1: So what I would recommend is going to icloudicloud dot
Speaker 1: com seeing if the contacts are in there, and that's
Speaker 1: the best way. But again you've got to go to
Speaker 1: that time machine backup and download them and then re
Speaker 1: upload them to this app, and you got to figure
Speaker 1: out why they're actually going away every time.
Speaker 2: This is rich on Tech.
Speaker 1: Welcome back to rich On Tech. Rich DeMuro here hanging
Speaker 1: out with you, talking technology.
Speaker 4: Now.
Speaker 1: Typically on this show, I like to keep things light, fun, interesting, obviously,
Speaker 1: always and helpful. And we are seeing a movement here
Speaker 1: in the US where people are realizing and by the way,
Speaker 1: this is serious conversation. People are realizing that some of
Speaker 1: this tech is not always the best for us and
Speaker 1: for everyone, especially when it comes to teenagers and even adults.
Speaker 1: I mean, this stuff affects people in various ways. Joining
Speaker 1: me now is Sam Chapman is founder of Parent Collective,
Speaker 1: and this is an organization that is working to bring
Speaker 1: awareness to things like the dangers of social media. Sam,
Speaker 1: thanks so much for joining me today. Thank you for
Speaker 1: having me so give me the background. I know you
Speaker 1: had a tragedy in your family and I would like
Speaker 1: you to tell me about that, and this is why
Speaker 1: we came to this place to talk.
Speaker 6: Huh.
Speaker 13: Yes, Well, I'm sort of the cautionary tale. Three and
Speaker 13: a half years ago, we were on lockdown and we
Speaker 13: thought our children were in the safest place possible in
Speaker 13: our home. But it turns out one of the most
Speaker 13: dangerous items you can give your kids our cell phone
Speaker 13: or laptop, and a dealer on Snapchat, driven by their algorithms,
Speaker 13: found our son by networking through his school. Other schoolmates
Speaker 13: had the quick ad feature on and that as a
Speaker 13: drug dealer to network with everyone they're connected to.
Speaker 14: A colorful drug menu was.
Speaker 13: Offered something free to our son because what was being
Speaker 13: offered is addictive if it doesn't kill you, and addictive
Speaker 13: for life. So lethal dose of fentanyl was delivered to
Speaker 13: our home like a pizza after we were asleep, and
Speaker 13: we found our son dead on the floor, tried to
Speaker 13: resuscitate him and failed. The EMT showed up and tried,
Speaker 13: and then the coroners came and we told the police,
Speaker 13: let's contact Snapchat and find out about this dealer.
Speaker 14: See what the profile says.
Speaker 13: And we were in Santa Monica at the time, which
Speaker 13: is actually where snap Inc. Is located, and the police
Speaker 13: told us that they don't bother calling, that they don't help.
Speaker 14: Snap Inc. Doesn't help in these cases.
Speaker 13: In fact, we found out later through the DEEA that
Speaker 13: snapped chat users were being notified when law enforcement was
Speaker 13: looking into their profiles, so in a way, they were
Speaker 13: collaborating with these people. And to this day, Snapchat is
Speaker 13: an active drug market. My wife likes to say that
Speaker 13: if you put your kid on social media, it's like
Speaker 13: dropping him off in the most dangerous drug filled neighborhood
Speaker 13: and hoping they do well for themselves.
Speaker 14: Wow.
Speaker 1: Well, I'm sorry to hear that, and I'm glad you're
Speaker 1: here to share what you've learned in this situation and
Speaker 1: you've been working on Now I know you're working on
Speaker 1: something called Sammy's Law.
Speaker 2: What's the status of that.
Speaker 13: Well, Sammy's Law right now is in the House of Representatives.
Speaker 13: It's HR five seven seven eight, and we're hoping to
Speaker 13: get it passed in the lame duck session coming up.
Speaker 14: It's gone pretty far.
Speaker 13: It's gone to committee and we've got a bipartisan group
Speaker 13: of sponsors and sponsors. It would require third party safety
Speaker 13: software on any social media or a gaming platform with children.
Speaker 13: And this technology exists today. It stops seventeen school shootings,
Speaker 13: called the police over a thousand times when there was
Speaker 13: imminent harm, and given warnings to parents over a million
Speaker 13: times when something dangerous or illegal happened on their children's devices. Unfortunately,
Speaker 13: on most of the platforms where our children are frequenting,
Speaker 13: they don't allow it, like TikTok, Snapchat, Discord, the gaming
Speaker 13: platform and the instant messaging platforms of meta. So the
Speaker 13: reason is because those companies get rewarded by the stock
Speaker 13: market when they announce the number of users every quarter,
Speaker 13: and if they do something that would limit the number
Speaker 13: of users, including kicking drug dealers off, their stock price
Speaker 13: would take a hit. And for some of these companies,
Speaker 13: like Snap Inc. They've never made a nickel in their
Speaker 13: entire existence. The only income they've ever reported is from
Speaker 13: the money that Wall Street has given them, the interest
Speaker 13: on the money. So stock prices everything to them. User
Speaker 13: health is not.
Speaker 2: Now, you know.
Speaker 1: So let's talk for a minute about this idea of
Speaker 1: talking to your kids. How do you think parents should
Speaker 1: start a conversation? Were you blindsided by this? And you know,
Speaker 1: do you think that you can give parents some ideas
Speaker 1: on how to like make sure that something like this
Speaker 1: doesn't happen in their home.
Speaker 13: So until the law has changed, it's going to be
Speaker 13: very hard to stop it. Snapchat, for instance, exists because
Speaker 13: the snaps disappear, and so unless you're literally looking over
Speaker 13: your child's shoulder if they're on Snapchat, you can't monitor
Speaker 13: it without the third party safety software. After our Sun died,
Speaker 13: I asked their CEO to put that technology on his platform,
Speaker 13: and he refused because they keep their data private because
Speaker 13: they are selling it to advertisers to target advertising and
Speaker 13: get more money for it, and they didn't want it
Speaker 13: cycling through another company. Sammy's Law forbids the third party
Speaker 13: safety software provider from using the information for commercial purposes.
Speaker 13: It's only for safety purposes, and you're not allowed to
Speaker 13: do things under the bill. You're not allowed to do
Speaker 13: things like out LGBTQ plus kids. You're not allowed to
Speaker 13: out or give notices to parents about reproductive choices like
Speaker 13: abortion or birth control. It's really there to guard against
Speaker 13: drug dealing to your child, or firearms sales, or human
Speaker 13: trafficking which is going on a sexploitation, which is when
Speaker 13: someone gets your kids to send a nude pick to
Speaker 13: them by sending one to your child and then they
Speaker 13: blackmail the child with the picture, threatening to tell the parents.
Speaker 14: Or the teacher or their schoolmates.
Speaker 13: And believe it or not, this is happening more often
Speaker 13: to young boys than to young girls, which is a surprise.
Speaker 13: Sammy's law also would be active on the largest gaming platforms,
Speaker 13: and those are particularly dangerous because your children are playing
Speaker 13: with adults and they don't even know it, and they
Speaker 13: think it's one of their best friends. And the adult
Speaker 13: may be playing with your kid for months before they
Speaker 13: set the hook and try and do some harm.
Speaker 2: Yeah, I know my kids are.
Speaker 1: They're always asking me for something like Discord or you know,
Speaker 1: it's interesting because all these games, you know, they try
Speaker 1: to have some some precautions built in, right, like filters
Speaker 1: and things like that. But the smart people that are
Speaker 1: trying to take advantage, they're always telling your kids to Hey,
Speaker 1: let's start this conversation on Discord, or let's sign up
Speaker 1: on this server, let's use this chatting app.
Speaker 2: And that's the whole point is to get.
Speaker 1: Outside of that chat system that they have built into
Speaker 1: some of these gaming services like the Roadblocks of the
Speaker 1: World and things like that, because they know that it's
Speaker 1: limited in what they can get away with in there,
Speaker 1: and so rich.
Speaker 13: Yeah, so that's exactly it, and that's why we need
Speaker 13: a law. We need all of them to protect at once,
Speaker 13: so that they don't give up competitive advantage to the
Speaker 13: other platforms or allow the kids to just switch from
Speaker 13: one platform to the other. It's why the one off
Speaker 13: safety features that they announce aren't effective, number one, because
Speaker 13: they're mostly pr games, and when they are effective, they
Speaker 13: just drive the kids to another platform. There was a
Speaker 13: congressional hearing coming up, and you may have heard Instagram
Speaker 13: decided to change the way they function the day before
Speaker 13: that hearing. And that's happened at all the hearings that
Speaker 13: we parents have gone to. So they put the default
Speaker 13: settings on private for kids, but any kids how to
Speaker 13: change those default settings in a second, and it really
Speaker 13: wasn't a change at all.
Speaker 14: It was a PR stunt.
Speaker 1: So what do you think about any of the tools
Speaker 1: or apps that are available now? Is there anything that
Speaker 1: you think parents can do in the meantime? I mean,
Speaker 1: the law is obviously something that would you know, it's
Speaker 1: going to take a long time to happen, if it
Speaker 1: ever happens.
Speaker 2: But do you think there's anything parents can do in
Speaker 2: the meantime.
Speaker 14: Well, a couple of things.
Speaker 13: The first thing is I advise, as sort of a
Speaker 13: quid pro quo for giving them these devices, that you
Speaker 13: require all of the user names and passwords for the
Speaker 13: devices and the software that they're using. And that way,
Speaker 13: in an emergency you can check or if you have
Speaker 13: a problem kid, you can spot check. But like I said,
Speaker 13: on Snapchat, the snaps disappear, so there's nothing to check.
Speaker 13: Of all the platforms, I would say that Google has
Speaker 13: the safest ones. They have the most easy to operate
Speaker 13: parent device controls.
Speaker 14: They don't allow a lot.
Speaker 13: Of the curse words and the sexuality and the things
Speaker 13: that can be found on the other platforms. So I
Speaker 13: would just say that YouTube is the safest of them.
Speaker 14: You know, Google seems to.
Speaker 13: Take this very seriously. Nothing is perfect. The most important
Speaker 13: thing is the longer you can keep them off of
Speaker 13: the platforms, the better. The longer you can go without
Speaker 13: giving your kid social media, the better. Bark has got
Speaker 13: the third party software that I was talking about. Their
Speaker 13: site is Bark dot us. We have no commercial relationship
Speaker 13: with them. They also make a safe phone. So if
Speaker 13: your kid's bugging you for a phone, depending on what
Speaker 13: age you permit that if you buy one of these
Speaker 13: safe Bark phones, you'll be buying yourself an extra year
Speaker 13: or two.
Speaker 1: All Right, we're gonna leave it there, Sam, Thank you
Speaker 1: so much. Sam Chapman from the Parent Collective the Web.
Speaker 1: Do you have a website or how can people find
Speaker 1: more information?
Speaker 14: Yesparentcollective dot org.
Speaker 1: Okay, Sam Chapman, thanks so much for sharing your story
Speaker 1: and sharing those tips.
Speaker 2: I really appreciate it. Thank you so much for joining
Speaker 2: me today.
Speaker 1: Thank you rich All right, coming up, we're gonna have
Speaker 1: more rich on tech right here and get into some
Speaker 1: of your emails and things that you sent me throughout
Speaker 1: the week.
Speaker 2: We'll be right back.
Speaker 1: Welcome back to rich on Tech. Rich DeMuro here hanging
Speaker 1: out with you, talking technology. The website for the show
Speaker 1: rich on Tech dot TV. So Adobe already forecasting a
Speaker 1: record breaking twenty twenty four holiday shopping season.
Speaker 2: This is all online. Total shopping spending.
Speaker 1: Expected to reach two hundred and forty billion, up eight
Speaker 1: percent over last year. They're expecting major discounts up to
Speaker 1: thirty percent off across a lot of categories. Best days
Speaker 1: for discount Thanksgiving days. People shop on Thanksgiving Day. I
Speaker 1: guess so toys, appliances, furniture, and sporting goods. Best day
Speaker 1: to score those deals. Black Friday best day for TV deals.
Speaker 2: We know that.
Speaker 1: Computers Saturday after Black Friday best day for computer deals.
Speaker 1: And if you're looking for electronics and apparel, the best
Speaker 1: day is Cyber Monday. Some of the trends social media
Speaker 1: influencers driving sales. Yep, that makes a lot of sense.
Speaker 1: Some of the top sellers bluey toys, PlayStation, iPhone, and
Speaker 1: various video games. I think you could read that like
Speaker 1: any year. It's like always the same video games, iPhones
Speaker 1: and toys and This is interesting. This year, AI tools
Speaker 1: gaining traction, so people are using them for research and
Speaker 1: also recommendations.
Speaker 2: And I will agree to that.
Speaker 1: It's my kid's birthday coming up, and my wife and
Speaker 1: I were trying to figure out what to get them.
Speaker 2: I said, let's ask AI. And I'm not kidding.
Speaker 1: We got the most thorough list of ideas I've ever
Speaker 1: seen in my entire life. No website visit necessary, and
Speaker 1: that's what's worried to some of these websites that you
Speaker 1: know you do affiliate links and research and things like that.
Speaker 1: It's just go to AI and you find all the
Speaker 1: information you need succinctly and easily.
Speaker 2: All right, let's get to the feedback.
Speaker 1: These are your emails, comments, questions that you write in
Speaker 1: at the website. Rich on tech dot tv hit Contact.
Speaker 1: Christian from Cypress writes in, I have a mother in
Speaker 1: law who is in her late seventies and a widow.
Speaker 1: She has a partial grasp of modern tech, but luckily
Speaker 1: she checks in with me for most of the help.
Speaker 1: She was watching Amazon Prime via her Apple TV one day.
Speaker 1: The movie she was watching paused and a message came
Speaker 1: up on the screen that said her account was locked
Speaker 1: due to payment, and she needed to call the number
Speaker 1: on the screen to unlock and continue watching. She then
Speaker 1: proceeded to call and was supposedly speaking with Amazon to
Speaker 1: clear it up, but you guess what happened. After getting
Speaker 1: contacted by her bank Wells Fargo fraud department, over ten
Speaker 1: thousand dollars went missing. She realized that the whole exchange
Speaker 1: was a scam and she was swindled out of the money. Afterwards,
Speaker 1: she took steps to fix the problem, changing her account
Speaker 1: number and passwords. She even contacted Amazon, who never heard
Speaker 1: of this scam, were thankful for her telling them police
Speaker 1: report was filled out and we really want this message
Speaker 1: to go out to your audience. Rich I know you
Speaker 1: have a vast audience of citizens who need to know
Speaker 1: this new and elaborate scam. We hope you can speak
Speaker 1: to it and share this turmoil. So this is interesting.
Speaker 1: I'm really curious how this happened. Because Apple TV is
Speaker 1: very secure Amazon Prime, I can't imagine a message coming
Speaker 1: up during a movie. So I'm really curious how this happened.
Speaker 1: And it may be that things were a little confused.
Speaker 1: Maybe the message popped up somewhere else while she was
Speaker 1: watching the movie like on her phone. But I do
Speaker 1: know there is some scams that are similar, Like there's
Speaker 1: one going around on Roku where it would say your
Speaker 1: account was locked and you have to call this number
Speaker 1: to unlock or whatever, and a lot of people fell
Speaker 1: for that. So just be aware anytime you see a
Speaker 1: message like this and you're calling someone you're the outbound call,
Speaker 1: even if they're the inbound call, it's a scam. Ninety
Speaker 1: nine point nine percent of the time, Roku's not going
Speaker 1: to stop your system from working. They're just going to
Speaker 1: literally send you an email say hey, you need to
Speaker 1: update your credit card.
Speaker 2: That's it, not going to call you for your bank
Speaker 2: account information.
Speaker 1: David writes in I think you should stress the importance
Speaker 1: of safekeeping recovery codes for major accounts like Microsoft and
Speaker 1: your password authenticators. Sometimes people forget the backup of security
Speaker 1: apps doesn't include the underlying security recovery codes, and replacing
Speaker 1: them becomes a pain when something when one does something
Speaker 1: stupid like wiping an old iPhone when you trade it
Speaker 1: in for a new one. I am looking forward to
Speaker 1: passwordless security becoming the norm. Yes, if you get those
Speaker 1: recovery codes when you're setting up an account, especially an
Speaker 1: important account. Save those codes that will keep you from
Speaker 1: getting a major headache later trying to get access to
Speaker 1: that account later on in life. Save those codes, put
Speaker 1: them in somewhere very safe. Laurel writes in about the
Speaker 1: iPhone reports last or a couple in the past couple weeks.
Speaker 1: I wouldn't have an iPhone if someone gave me one
Speaker 1: for free. It would drive me nuts trying to see
Speaker 1: all that information on those tiny screens. I noticed you
Speaker 1: didn't mention how much they cost.
Speaker 2: Why not? Well, I think I did, But.
Speaker 1: You know people have gotten used to those tiny screens, Laurel,
Speaker 1: thanks for the comment.
Speaker 2: Let's see here, Lisa.
Speaker 1: When listening to you broadcasting from Las Vegas, I found
Speaker 1: myself wondering, how's that set up? It sure doesn't sound
Speaker 1: like you're in a hotel room. Maybe you are. How
Speaker 1: do you manage the phone calls, the music? I'd like
Speaker 1: a peek behind the curtain. Oh, great and powerful tech dude,
Speaker 1: Lisa on the road to SoCal from Surprise, Arizona, Lisa,
Speaker 1: you'd be surprised.
Speaker 2: How amazing it is. I mean, it's it's a system
Speaker 2: that the engineers that are much smarter than me.
Speaker 1: Set up, and I bring it around in a suitcase
Speaker 1: and somehow we connect in it.
Speaker 2: The microphone said, sounds good.
Speaker 1: The system connects to our systems here, and it's quite impressive.
Speaker 1: I could do that show from anywhere, and you wouldn't
Speaker 1: even know if I didn't mention that I was in
Speaker 1: Las Vegas. So it's it's incredible, a little more complicated
Speaker 1: than doing TV from other places, but TV have live shots,
Speaker 1: you know. Same thing. Jim writes in Hey, Rich, you
Speaker 1: need to become an honorary Jew so you can pronounce
Speaker 1: the Yiddish words correctly. Chutzpa is pronounced hutspa.
Speaker 2: Did I get that right? Hutspa.
Speaker 1: It means having a lot of nerve or a lot
Speaker 1: of confidence, or if you're pronouncing it with the Yiddish accent,
Speaker 1: you could do ch like a soft k, like the
Speaker 1: way some people pronounce hankkah, which, of course most people
Speaker 1: pronounce that hankah. Okay, I'm reading this all wrong anyway.
Speaker 1: That's the Yiddish lesson for today. I don't actually speak Yiddish,
Speaker 1: but my late mother did take care Jim.
Speaker 2: Thank you Jim for the Yiddish lesson. I will do.
Speaker 2: They have dual lingo for Yiddish.
Speaker 1: I don't think so, Shirley writes in, Hey, Rich, thanks
Speaker 1: for all of you, Thank you for all the tech
Speaker 1: info you TV viewers and radio listeners.
Speaker 2: Best to you, Shirley. Thank you, Shirley.
Speaker 1: That's a good way to end the show here, if
Speaker 1: you could believe it. And every week I say this,
Speaker 1: I can't believe how fast this show goes. If you
Speaker 1: want three hours of your life to go really fast,
Speaker 1: get a radio show, because I'm telling you, it just
Speaker 1: flies by. I have so much more to talk about,
Speaker 1: so many more things to go through, so many emails, comments, questions,
Speaker 1: and it's just not enough time in the day to
Speaker 1: do it. Thank you so much. You can follow me
Speaker 1: on social media. I'm at rich on tech on Instagram, Facebook,
Speaker 1: and x You can find everything I mentioned on my
Speaker 1: website rich on tech dot TV. Thank you so much
Speaker 1: for listening. There are so many ways you can spend
Speaker 1: your time. I really do appreciate you spending it right
Speaker 1: here with me. Thanks to everyone who makes this show
Speaker 1: possible today, Adam, thanks for filling in Kim over on phones,
Speaker 1: my family who puts up with me testing all this
Speaker 1: tech all day long, and most importantly you thank you
Speaker 1: for listening.
Speaker 2: My name is rich Demiro. I will talk to you
Speaker 2: real soon