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Speaker 1: One eight hundred d ui Away now offering free remote

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Speaker 1: consultations by phone or video conference for any criminal offense.

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Speaker 1: Trust Brooke, Jeffrey and Jose's friends with a free remote

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Speaker 1: consultation from Bradley Johnson Lawyers. Visit one eight hundred d

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Speaker 1: Uyowa dot com or call eight hundred away. Let's get

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Speaker 1: to the phone tap, and today we call a woman

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Speaker 1: who received the wrong meal from a food delivery service

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Speaker 1: twice now in one week. Somebody hates her, so she

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Speaker 1: sent in a refund request with a photo of her

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Speaker 1: incorrect meal. Okay, all she needs now is the customer

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Speaker 1: service person to confirm that the order was in fact wrong.

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Speaker 1: Should be easy. Yeah, Yeah, I'm gonna make it not easy,

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Speaker 1: maybe even a little bit painful. In your brand new

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Speaker 1: phone tap right now, it's on the twenties. I'm five. Hello, Hi,

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Speaker 1: this is Sampson calling from its customer support can to

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Speaker 1: speak with Hannah. Yeah, this is Hannah. Hey, Hannah. I'm

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Speaker 1: one of the supervisors here and just got off the

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Speaker 1: phone with one of my associates and he told me

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Speaker 1: that there was a mix up in your order last night. Yeah,

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Speaker 1: I got high food, but I had ordered Chinese Okay,

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Speaker 1: I'm so sorry about that, Hannah. We hate to see

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Speaker 1: mistakes like that happen. Yeah, especially like twice in a week. Right,

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Speaker 1: that is not good. Again, I apologize. My associate did

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Speaker 1: let me know though, that you sent a picture of

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Speaker 1: your meal for proof? I did? Yeah, okay, great. So

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Speaker 1: just to process your refund, I need to look into

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Speaker 1: my inbox because apparently that was forwarded to me. So

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Speaker 1: just hanging their seconds, okay, just give it a second.

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Speaker 1: Wait what is that? Oh? Sorry, you can hear that? Yeah?

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Speaker 1: Is that's dialogue? Oh yeah, it's just my modem. It's remotable.

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Speaker 1: It's okay, It'll be done in a quick sec here.

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Speaker 1: But actually we have a little bit of time to

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Speaker 1: kill while this baby connects. So how's your day going? Um,

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Speaker 1: it's going fine. Thanks, awesome. Yeah, my day's going really

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Speaker 1: good too. You know if I was out golfing, it'd

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Speaker 1: be even better, you know. Great. Is it gonna take

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Speaker 1: a really long time? Yeah, it shouldn't take very long

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Speaker 1: at all. I'm just having some minor issues logging on.

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Speaker 1: It's gonna connect any second. A darn thing crashed on

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Speaker 1: me again. It's hard to get good dial up these days,

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Speaker 1: Am I right. I mean, is dial up even still insane?

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Speaker 1: When was it not a thing? It's always been solid

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Speaker 1: for me, really, through all of the employees that like them. No,

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Speaker 1: not exactly. I'm just working from home right now, so

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Speaker 1: let me just try it again. It usually works pretty quickly,

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Speaker 1: at least on the second time. But do you have

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Speaker 1: any pets? What love pets? No? I mean I can

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Speaker 1: barely hear you, and I really don't have time for this. Okay,

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Speaker 1: I think it's connecting. That's a good sound. It doesn't

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Speaker 1: sound good. All right, there we go. We're in We're

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Speaker 1: in business now, Hannah. Great, Yeah, all right now, let

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Speaker 1: me just pull that bad boy up for you. You

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Speaker 1: got mail? Seriously, Yeah, America Online, your fan. I have

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Speaker 1: not heard that sound since childhood. Well you're pretty old cool, yeah,

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Speaker 1: old reliable, getting the job done. Great. So you're looking

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Speaker 1: at the picture now, I guess I'm pulling it up

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Speaker 1: right now. Just hold on a second here while it downloads. Yeah,

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Speaker 1: this is taking like a really long time. I was

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Speaker 1: just doing the line by line thing where it loads,

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Speaker 1: but it's coming. I do need to confirm the image

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Speaker 1: of the incorrect order before I can process your refund.

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Speaker 1: Here okay. Oh well rap um okay, what was that?

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Speaker 1: Your your picture crashed my gateway computer? So I just

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Speaker 1: gotta relog in hold on a second gateway. Yeah, okay,

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Speaker 1: so I have a lot of other things to do.

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Speaker 1: Can you just call me back after you see the picture?

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Speaker 1: Hold on, it's it's going to connect in just a second. Here,

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Speaker 1: here we go. I don't understand why you're doing this

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Speaker 1: with me on the part and we're back in. Okay,

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Speaker 1: let's start downloading that picture again. God, this is It's

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Speaker 1: not working for me here, Hannah. I'm so sorry. Okay,

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Speaker 1: maybe I should man, I'm having so many problems with this.

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Speaker 1: Um yeah, I hear that. I can save it onto

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Speaker 1: a floppy drive. There's a flop then transferred to another computer.

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Speaker 1: That's not even a thing anymore. You need to have

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Speaker 1: newer technology if you're gonna be working with customer service

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Speaker 1: from home. Well, I think it's been working just fine

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Speaker 1: for me. You got mayo? Okay, are working fine? I

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Speaker 1: can get this done really fast. Oh can I talk

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Speaker 1: to a different supervisor who actually has like technology from

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Speaker 1: you know, the last ten years at least. Yeah. Well,

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Speaker 1: unfortunately I'm the highest ranking person who works here and

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Speaker 1: you're using dial ups. That doesn't make sense. That's the

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Speaker 1: best that this radio station can afford. Wait what, you're right? No,

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Speaker 1: I'm actually a radio DJ and this is a prank

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Speaker 1: phone call. What wait? No, what are you talking about.

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Speaker 1: My name's actually Jeff from the radio show Brook and

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Speaker 1: Jeffrey in the Morning. Your roommate Brenda set you up. No,

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Speaker 1: she did not. She did, Oh my god, and she

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Speaker 1: knows I hate technology in general. Okay, you know, frustrating

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Speaker 1: that one. I was really hoping you were going to

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Speaker 1: take care of that. Well, I can't take care of

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Speaker 1: that if you just let me to zilin. You're living

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Speaker 1: in two thousan. I'm living in the golden age of

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Speaker 1: the Internet. Golden age here we go, and I'm gonna

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Speaker 1: strike pure gold on this one. Oh we were so

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Speaker 1: close on that one, Hannah, just give me another twenty minutes. Okay,

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Speaker 1: we'll refund you. I'll just pay for it week up

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Speaker 1: every morning with funk tabs, weekday mornings on the twenties. Holy,

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Speaker 1: I'll ruin ninety two point five