WEBVTT - Bloomberg Businessweek Weekend-November 7, 2020

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<v Speaker 1>This is Bloomberg Business Week with Carol Measure from Bloomberg Radio.

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<v Speaker 1>Hier Carol Matts, and welcome to the weekend edition of

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<v Speaker 1>Bloomberg Business Week, Week thirty four. Working from home still

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<v Speaker 1>for so many nothing going on this week, I'm of

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<v Speaker 1>course kidding. It was a huge week. We had the

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<v Speaker 1>U s election of FED meeting, a US jobs report,

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<v Speaker 1>in COVID nineteen cases and hospitalizations rising around the globe.

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<v Speaker 1>If there was a theme, it's that it's all connected.

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<v Speaker 1>In our conversations this week, we're about that connectivity, touching

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<v Speaker 1>on the vote, the virus, and the visibility and virility

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<v Speaker 1>of our economy. With that in mind, coming up this hour,

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<v Speaker 1>thanks just times here as we see those case counts

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<v Speaker 1>go up in the hospitalizations go up as well on

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<v Speaker 1>the coronavirus. Dr Penny Wheeler, President CEO at a Line

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<v Speaker 1>of Health, on the Midwest surge and staying with Health,

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<v Speaker 1>the CEO of November on their mission when it comes

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<v Speaker 1>to men's physical and mental well being. We begin though

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<v Speaker 1>this week with the biggest story, and that is the

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<v Speaker 1>presidential election. It's the cover story of this week's magazine

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<v Speaker 1>and a election that had us all on edge and

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<v Speaker 1>as Bloomberg Business National correspondent Josh Green reports, despite all

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<v Speaker 1>the election on certainty that we saw this week, one

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<v Speaker 1>thing is for sure, and that is Trump is m

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<v Speaker 1>is here to stay. Here's our conversation with Josh un

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<v Speaker 1>Joel Webber, Bloomberg Business Week editor. As we were working

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<v Speaker 1>on this issue, we knew that there were it was

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<v Speaker 1>very likely that we have multiple outcomes, and we sort

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<v Speaker 1>of prepped for every one of those outcomes, and Josh

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<v Speaker 1>was the secret weapon for for one of them, which

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<v Speaker 1>was sort of you know, we might go to press

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<v Speaker 1>and not knowing who the eventual winner is. Josh and like,

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<v Speaker 1>what the story should we consider for that moment? And

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<v Speaker 1>he was like it was genius. He was like, by

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<v Speaker 1>the way, and no matter what outcome, Trump is um

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<v Speaker 1>is here to stay. And actually, as we've seen the

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<v Speaker 1>results UM come come out, you know, hour after hour

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<v Speaker 1>and day after day, since it actually has only become

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<v Speaker 1>more and more true. Um. So, Josh, what what did

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<v Speaker 1>you see that led you to that thesis? Initially? Well,

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<v Speaker 1>if you look at what binds Republican voters today, it's

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<v Speaker 1>one thing, and really one thing only if that is

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<v Speaker 1>their enthusiasm for Donald Trump. I mean, he has higher

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<v Speaker 1>than an approval rating consistently in polls. Uh. You know,

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<v Speaker 1>all of the never Trumper Conservatives and moderate Democrats have

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<v Speaker 1>either left the party lost reelection, you know, and what's

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<v Speaker 1>left is really loyal to Trump. Trump likes being in

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<v Speaker 1>the limelight, wants to stay around, and there isn't any

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<v Speaker 1>obvious Republican to shove him off the stage and reform

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<v Speaker 1>the party and taking a different direction. Uh. And I

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<v Speaker 1>think that leads to the conclusion that Trump isn't and

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<v Speaker 1>maybe even Trump himself are going to be the focal

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<v Speaker 1>point of Republican politics going forward. What's also interesting in

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<v Speaker 1>your stories, you really get into the suburban voter and

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<v Speaker 1>the shifts that we continue to see among suburban voters.

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<v Speaker 1>I mean, this is something the Republican Party, Josh has

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<v Speaker 1>to be thinking about. Yeah, it is. I mean the

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<v Speaker 1>story of you politics over the last four years, in

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<v Speaker 1>a lot of ways, has been the shift of American

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<v Speaker 1>suburbs across the country from being white collar Republican voters

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<v Speaker 1>to being white collar Democratic voters. We saw inklings event

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<v Speaker 1>in even as Hillary lost UM, she narrowed Democratic margins

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<v Speaker 1>in Arizona in Texas. UM to to you know, formerly

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<v Speaker 1>deeply read states. In eighteen, in the mid term elections,

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<v Speaker 1>we saw this huge blue wave that swept out Republican

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<v Speaker 1>incumbents UH in districts around uh, you know, Denver, Philadelphia,

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<v Speaker 1>Northern Virginia and northern New Jersey, Minneapolis, even down in

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<v Speaker 1>Dallas and Fort Worth. UH. And what we've seen suburbs

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<v Speaker 1>by and large have stuck with Democrats, UM and and

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<v Speaker 1>are happy to vote for Joe Biden. And I think

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<v Speaker 1>going forward that that's that's a potentially existential problem for

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<v Speaker 1>the Republican Party because you you ultimately need to win

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<v Speaker 1>suburbs to hold onto the White House. And if you've

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<v Speaker 1>driven away those voters in a way that that Trump's

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<v Speaker 1>Republican Party have, UM, You've got to figure out a

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<v Speaker 1>way to get them back. Josh. You know, one of

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<v Speaker 1>the other things that you have in your story is

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<v Speaker 1>sort of the twenty twelve moment in the Republican Party

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<v Speaker 1>where they did do an autopsy uh and ultimately led

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<v Speaker 1>to a moment where it created an environment for Trump. UM.

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<v Speaker 1>What would be the likelihood of an autopsy this time?

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<v Speaker 1>You know, I think it to be about zero. You know,

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<v Speaker 1>the optops that you're talking about twelve, Mitt Romney lost

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<v Speaker 1>and the party leaders got together and did a big

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<v Speaker 1>deep dive study and what they needed to do, um

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<v Speaker 1>to make the party competitive again. And their conclusions where

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<v Speaker 1>we need to embrace immigration reform, uh, present a softer

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<v Speaker 1>image to attract young people, LGBT minorities. And of course,

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<v Speaker 1>as we now know, the party went in exactly the

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<v Speaker 1>opposite direction and nominated Donald Trump. That was back when

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<v Speaker 1>there really wasn't a galvanizing singular personality, um, you know,

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<v Speaker 1>exerting influence over the party. Well now there is so

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<v Speaker 1>uh you know. The fact that you know, Trump has

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<v Speaker 1>spent the last few days talking about voter fraud and

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<v Speaker 1>the election being stolen from him, and that so many

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<v Speaker 1>Republican elected officials have been willing to echo those charges, uh,

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<v Speaker 1>you know, says to me that there doesn't even seem

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<v Speaker 1>to be a willingness of Republican leaders who do understand

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<v Speaker 1>what Trump has cost them to try and embark on

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<v Speaker 1>that kind of shift. What's happened to the traditional conservative

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<v Speaker 1>Republicans at the party has been known for for so

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<v Speaker 1>many laws, you know, for so many years, the Lincoln

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<v Speaker 1>Project Republicans. Are they just gone? Do they come back?

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<v Speaker 1>What happens, Well, you know, many of them have left

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<v Speaker 1>the party. UM, many of them have have have sort

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<v Speaker 1>of broken off and and become public dissidents like the

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<v Speaker 1>Lincoln Project folks. But it's a kind of like normal human,

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<v Speaker 1>regular Joe level. A lot of those people have just

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<v Speaker 1>become Biden votes. I mean, we can see that in

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<v Speaker 1>the fact that it's already clear that Biden is gonna

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<v Speaker 1>winn an enormous popular vote victory, and a lot of

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<v Speaker 1>these these conservatives voted for moderate Democratic House candidates in

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<v Speaker 1>twenty eighteen. UM. The problem in the Lincoln Project has

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<v Speaker 1>is that they don't really represent any big base of

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<v Speaker 1>report of voters left in the Republican Party, so they're

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<v Speaker 1>not really speaking for anyone and probably aren't really going

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<v Speaker 1>to have a lot of power to reshape the party

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<v Speaker 1>going forward. That's Josh Green, Bloomberg business Week National correspondent.

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<v Speaker 1>He is also author of Devil's Bargain, Steve Bannon, Donald Trump,

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<v Speaker 1>and the Nationalist Uprising. That book you should definitely check out,

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<v Speaker 1>joining also, of course, Bloomberg Business Week editor Joel Weber.

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<v Speaker 1>Check out that full cover story in this week's issue

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<v Speaker 1>of Bloomberg Business Week magazine. It is online, on newsstands

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<v Speaker 1>and always on the Bloomberg Coming up. The election occupied

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<v Speaker 1>a lot of our headspace this week. This is COVID

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<v Speaker 1>nineteen continue to reoccupy our world. An update on the

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<v Speaker 1>pandemics is coming up next. This is Bloomberg. This is

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<v Speaker 1>Bloomberg Business Week with Garrol Mazier from Bloomberg Radio. We're

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<v Speaker 1>bringing you some of the highlights from our daily radio

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<v Speaker 1>broadcast and podcasts. That included an update on COVID nineteen,

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<v Speaker 1>which saw record increases in some parts of the globe,

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<v Speaker 1>and as America's COVID nineteen hotspots stuck with President Trump

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<v Speaker 1>in the election. We got an update on the virus

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<v Speaker 1>this week from Dr Penny Wheeler. She's president CEO at

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<v Speaker 1>a Line of Health. They've got twelve hospitals in the

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<v Speaker 1>Minnesota area. We talked with her about the rise in

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<v Speaker 1>the Midwest. Thanks just times here as we see those

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<v Speaker 1>case counts go up in the hospitalizations go up as well,

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<v Speaker 1>So so uh, there's some anxiety about that for certain

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<v Speaker 1>I am wondering what's the what are the conversations Dr

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<v Speaker 1>Wheeler that you're having. You know, I mentioned the number

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<v Speaker 1>over in France. We're watching Europe. I think everybody in

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<v Speaker 1>the US is wondering, Okay, is this where we are headed?

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<v Speaker 1>France reporting a record fifty two thousand, five eighteen new

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<v Speaker 1>coronavirus cases. That's a big number. Uh, And I wonder

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<v Speaker 1>are you guys setting up are the facilities within your

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<v Speaker 1>system and that you are involved with? Are you guys

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<v Speaker 1>and anticipating another big surge or seeing it all? Yeah?

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<v Speaker 1>We are, We are certain to see it already. I

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<v Speaker 1>would say that you know, in our you know, in

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<v Speaker 1>in Minnesa, you know you just mentioned Carol, the surrounding

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<v Speaker 1>states to Minnesota, all the Wisconsin and Iowa, we've all

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<v Speaker 1>had about a higher than positivity rate. We've been creeping

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<v Speaker 1>up and we've been seeing it around our border towns too.

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<v Speaker 1>But we're in about eight percent produce, you know, positivity rate.

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<v Speaker 1>And I can tell you our hospital takes care about

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<v Speaker 1>a quarter to a third of all um those in

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<v Speaker 1>Minnesota affected by the virus. And we have doubled our

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<v Speaker 1>census in COVID cases over the last two weeks. So

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<v Speaker 1>it's coming quickly here. But what's what's you know? I'm curious,

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<v Speaker 1>you know, certainly in some of the conversations we've had

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<v Speaker 1>with within the medical community is that we did have

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<v Speaker 1>the playbook back in March, right, we were just scrambling

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<v Speaker 1>to figure it all out. Get the equipment, get every

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<v Speaker 1>you know, the places you know, get the systems, the

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<v Speaker 1>necessary systems in place, or the equipment in place. I

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<v Speaker 1>do feel like we are smarter now, and I hope so,

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<v Speaker 1>but I do wonder what are you seeing or what

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<v Speaker 1>have we learned from the past six to seven months,

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<v Speaker 1>whether it's equipment, but also treating patients. Yeah, totally smarter,

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<v Speaker 1>Totally smarter, and how we're treating patients and supporting other

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<v Speaker 1>organ systems and knowing how to treat them. So fewer

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<v Speaker 1>people who are in our intensive care units are actually

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<v Speaker 1>coming to the disease and dying so bad is good

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<v Speaker 1>good news because we've learned more and we have more

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<v Speaker 1>more treatments and more um support available. You know, we

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<v Speaker 1>do have the right now, the stuff available. We increasing

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<v Speaker 1>testing significantly. I'll tell you. The biggest challenge for us

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<v Speaker 1>is staffing. Staffing this appropriately for the search because of

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<v Speaker 1>course some of our healthcare workers are also people who

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<v Speaker 1>are getting ill or having family members that are ill.

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<v Speaker 1>So the plea would be boy, please do the distancing

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<v Speaker 1>and masking. I know it's getting old and hard, but

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<v Speaker 1>you're also protecting our healthcare workers significantly by doing so.

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<v Speaker 1>You know, I think it's really interesting that you're saying that,

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<v Speaker 1>because um I had a conversation actually with the CEO

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<v Speaker 1>of Chipotle last week and I said, you know, same thing.

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<v Speaker 1>You know what has changed in your world, you know,

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<v Speaker 1>since March and April in terms of the virus, And

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<v Speaker 1>he said, one of the most recent challenges is that

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<v Speaker 1>our own employees are getting sick and it makes it

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<v Speaker 1>harder to run the restaurant. And I do think this

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<v Speaker 1>is going to be maybe the story for the second

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<v Speaker 1>third waves is you know, making sure that whether it's

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<v Speaker 1>in healthcare, whatever industry, that we've got the necessary workers.

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<v Speaker 1>And I know in healthcare it's critical, yeah, critical to

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<v Speaker 1>just really the health of the community and our ability

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<v Speaker 1>to treat people. So I worry that our capacity limitation

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<v Speaker 1>will be healthy available staff, so be who limits. It

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<v Speaker 1>won't be on the it won't be on the PPE

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<v Speaker 1>right now, it looks like it won't probably be on

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<v Speaker 1>the testing. It will be on that. So what are

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<v Speaker 1>you do? Can you reach out to or what do

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<v Speaker 1>you do do you reach out to your surrounding community,

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<v Speaker 1>but they're also facing the same thing. Is there is

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<v Speaker 1>there federal assistance that can help in this kind of situation.

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<v Speaker 1>Not you know, we're not looking to federal assistance, but

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<v Speaker 1>we can are collaborating wonderfully well among you know, the

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<v Speaker 1>systems here, so that we're trying to just balance things out.

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<v Speaker 1>If somebody doesn't have I feew availability, who does, so

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<v Speaker 1>we're not you know, this is the time again for collaboration,

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<v Speaker 1>not competitiveness. And then we're we're continually working with each other.

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<v Speaker 1>Like two of us are involved, for example, in vaccine

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<v Speaker 1>trials that are going on, so we're trying to be

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<v Speaker 1>proactive about you know, enrolling people in in in those

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<v Speaker 1>trials as well. Yeah, I do wonder you know that,

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<v Speaker 1>Like I said that this is going to be one

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<v Speaker 1>of the main stories at this point. Um. I do

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<v Speaker 1>wonder too that one of the things that we saw,

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<v Speaker 1>certainly when we were in the midst of it here

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<v Speaker 1>in the New York metro area, that there was really

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<v Speaker 1>this great kind of sharing of equipment, sharing of knowledge.

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<v Speaker 1>And you know, what are you seeing, you know, as

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<v Speaker 1>you deal with the entire healthcare community or are you

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<v Speaker 1>seeing that continued cooperation and assistance around the country. We're

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<v Speaker 1>seeing we're seeing the collaboration and cooperation here in spades.

0:12:16.480 --> 0:12:19.360
<v Speaker 1>And well, we can get you can manufacture equipment. What

0:12:19.440 --> 0:12:25.280
<v Speaker 1>you can't do is manufactured talented, compassionate UM staff. And

0:12:25.360 --> 0:12:28.160
<v Speaker 1>so again that's the that's the area that I think

0:12:28.200 --> 0:12:32.320
<v Speaker 1>all of us are most concerned about. Dr UM well

0:12:32.320 --> 0:12:34.400
<v Speaker 1>are One thing I wanted to know is in terms

0:12:34.440 --> 0:12:38.600
<v Speaker 1>of those getting the virus, are the demographics changing? Is

0:12:38.600 --> 0:12:41.240
<v Speaker 1>it older, younger? Is it a mixture. I'm just curious

0:12:41.320 --> 0:12:45.600
<v Speaker 1>what you guys are seeing. Yeah, the demographics aren't changing

0:12:45.600 --> 0:12:49.280
<v Speaker 1>in terms of those UM disproportedly affected who are black,

0:12:49.400 --> 0:12:52.719
<v Speaker 1>indigenous people of color, so that's not changing. We are

0:12:52.720 --> 0:12:57.160
<v Speaker 1>seeing a slight shift to younger UM people getting getting

0:12:57.160 --> 0:13:02.480
<v Speaker 1>the virus uh UM. But otherwise profile and obviously the

0:13:02.520 --> 0:13:05.560
<v Speaker 1>most of the very severe illness isn't. Sadly, the deaths

0:13:05.600 --> 0:13:09.600
<v Speaker 1>occur in those who are in the older age groups

0:13:09.720 --> 0:13:12.839
<v Speaker 1>or those who have chronic illnesses, So that's staying the same. YEA,

0:13:12.960 --> 0:13:16.640
<v Speaker 1>so very very similar. Listen, you know better than most

0:13:16.760 --> 0:13:20.000
<v Speaker 1>it's all about you know, a vaccine. Although when you

0:13:20.800 --> 0:13:22.520
<v Speaker 1>I'm curious how you feel about this. I feel like

0:13:22.559 --> 0:13:25.439
<v Speaker 1>we continue to have conversations where more and more members

0:13:25.440 --> 0:13:27.840
<v Speaker 1>of the medical community say, yep, a vaccine is very important,

0:13:27.840 --> 0:13:31.320
<v Speaker 1>but also really important is wearing your masks, social distancing,

0:13:31.400 --> 0:13:34.720
<v Speaker 1>doing all all those simple things that can really make

0:13:34.760 --> 0:13:38.040
<v Speaker 1>a difference in terms of our fight against this virus. Well,

0:13:38.200 --> 0:13:40.800
<v Speaker 1>no question over emphasizing those over and over again. I

0:13:40.920 --> 0:13:45.079
<v Speaker 1>heard one of your wonderful masks UH public service announcements

0:13:45.320 --> 0:13:49.000
<v Speaker 1>while I was waiting. That's so important. The vaccine is important.

0:13:49.120 --> 0:13:51.560
<v Speaker 1>It's it's not and all be all. Though we're involved

0:13:51.600 --> 0:13:55.600
<v Speaker 1>in a Johnson and Johnson ensemble vaccine trial with enrollment

0:13:55.720 --> 0:13:59.640
<v Speaker 1>of people, and we're actually participating, you know, especially focused

0:13:59.640 --> 0:14:03.320
<v Speaker 1>on pope relations of color, Black, Indigenous, and people of

0:14:03.320 --> 0:14:07.680
<v Speaker 1>color as participants targeting specific zip codes. Sometimes these these

0:14:07.679 --> 0:14:11.480
<v Speaker 1>studies are done too much on a moor of you know,

0:14:11.640 --> 0:14:16.840
<v Speaker 1>a white population, and this is disproportionately affecting people of

0:14:16.880 --> 0:14:20.920
<v Speaker 1>colors that we're actually targeting and asked to target our

0:14:21.200 --> 0:14:24.600
<v Speaker 1>our vaccine trial accordingly. And then I think, Carol, you

0:14:24.600 --> 0:14:26.240
<v Speaker 1>said it just right on the other side of things.

0:14:26.360 --> 0:14:29.160
<v Speaker 1>We want a vaccine that can be trusted for sure,

0:14:29.200 --> 0:14:32.000
<v Speaker 1>and that has safety, and that trust is important to

0:14:32.040 --> 0:14:35.360
<v Speaker 1>people being able to actually get the vaccine. But remember

0:14:35.400 --> 0:14:39.840
<v Speaker 1>even the even great flu vaccines are you know, successful,

0:14:40.360 --> 0:14:43.920
<v Speaker 1>and then there's a proportion that doesn't take them. So,

0:14:44.080 --> 0:14:46.040
<v Speaker 1>you know, I also don't want people to think that

0:14:46.080 --> 0:14:48.400
<v Speaker 1>it's you know, we're flipping a switching. It's all over

0:14:48.480 --> 0:14:51.160
<v Speaker 1>at that point. That's Dr Penny wheel or President CEO

0:14:51.240 --> 0:14:53.840
<v Speaker 1>at a line of health. Well still to come. November

0:14:54.000 --> 0:14:56.240
<v Speaker 1>it's the month used to raise awareness of men's health

0:14:56.280 --> 0:14:59.920
<v Speaker 1>issues such as prostate cancer, testicular cancer, and men's suicide.

0:15:00.120 --> 0:15:02.080
<v Speaker 1>We'll get more when we check in with Michelle Terry,

0:15:02.160 --> 0:15:05.480
<v Speaker 1>CEO of November, about their growing mission. This is Bloomberg

0:15:09.240 --> 0:15:14.080
<v Speaker 1>is Bloomberg Business Week with Carol Mazer from Bloomberg Radio. November.

0:15:14.160 --> 0:15:16.440
<v Speaker 1>You know what it is. It's an annual event involving

0:15:16.440 --> 0:15:19.040
<v Speaker 1>the growing of mustaches during the month of November to

0:15:19.120 --> 0:15:22.200
<v Speaker 1>raise awareness of men's health issues. We're talking about prostate cancer,

0:15:22.240 --> 0:15:26.920
<v Speaker 1>testicular cancer, and also men's suicide. Rejected with Michelle Terry,

0:15:26.960 --> 0:15:29.840
<v Speaker 1>she's the CEO of November, to hear about their mission

0:15:29.880 --> 0:15:32.160
<v Speaker 1>to make an impact more broadly when it comes to

0:15:32.200 --> 0:15:34.240
<v Speaker 1>men's health. I caught up with her while she was

0:15:34.280 --> 0:15:37.640
<v Speaker 1>in Melbourne, Australia. It's one thing to kind of understand

0:15:37.640 --> 0:15:40.880
<v Speaker 1>deeply the sort of health crisis that's happened with COVID nineteen,

0:15:40.920 --> 0:15:43.720
<v Speaker 1>and certainly that's the first thing to understand, but then

0:15:43.760 --> 0:15:47.360
<v Speaker 1>when you take into account the economic crisis and and

0:15:47.400 --> 0:15:50.680
<v Speaker 1>then actually, you know, you layer onto that just sort

0:15:50.680 --> 0:15:54.760
<v Speaker 1>of the sort of racial justice reckoning that happened in

0:15:54.840 --> 0:15:59.160
<v Speaker 1>the summer that the world, our country, uh, you know,

0:15:59.200 --> 0:16:01.520
<v Speaker 1>the globe is is sort of dealing with these three

0:16:01.560 --> 0:16:05.840
<v Speaker 1>factors and when they have caused it immeasurable domino effects

0:16:05.920 --> 0:16:11.920
<v Speaker 1>against the support structures the and just like the way

0:16:12.120 --> 0:16:16.840
<v Speaker 1>people are are, what lifelines they have for all things,

0:16:16.880 --> 0:16:20.760
<v Speaker 1>whether it's the health, whether it's safety, whether it's their

0:16:20.840 --> 0:16:25.080
<v Speaker 1>educational framework, whether it's food and the ability to kind

0:16:25.120 --> 0:16:29.760
<v Speaker 1>of find food resources, you know, from whether how much

0:16:29.760 --> 0:16:31.320
<v Speaker 1>food they have in their house to even the kind

0:16:31.320 --> 0:16:34.280
<v Speaker 1>of quality of food. And that's just it's happening across

0:16:34.360 --> 0:16:36.840
<v Speaker 1>the globe. And I think it's just that is the

0:16:36.880 --> 0:16:39.480
<v Speaker 1>thing about COVID nineteen, that it's, you know, we call

0:16:39.520 --> 0:16:41.920
<v Speaker 1>it one thing, but it has so many tentacles into

0:16:41.960 --> 0:16:45.520
<v Speaker 1>so many other effects. Well, I do wonder to you know, Allison,

0:16:46.600 --> 0:16:50.120
<v Speaker 1>These are these are problems, whether it's education, whether it's safety,

0:16:50.120 --> 0:16:53.600
<v Speaker 1>whether it's health, you know, or inequities and healthcare, or

0:16:53.680 --> 0:16:57.040
<v Speaker 1>whether it's you know, access to having a safety net

0:16:57.120 --> 0:16:59.760
<v Speaker 1>so that if there you can't work for a couple.

0:17:00.000 --> 0:17:02.760
<v Speaker 1>And you know, the rainy day fund we found, you know,

0:17:03.000 --> 0:17:06.080
<v Speaker 1>people don't many Americans just don't have it. And now

0:17:06.080 --> 0:17:08.800
<v Speaker 1>we're struggling, you know, to even just put food on

0:17:08.800 --> 0:17:10.719
<v Speaker 1>the table or keep a roof over their heads. I

0:17:10.760 --> 0:17:12.960
<v Speaker 1>do wonder you guys have drawn, you know, put a

0:17:12.960 --> 0:17:14.760
<v Speaker 1>lot of money towards this, and you've also drawn a

0:17:14.800 --> 0:17:17.199
<v Speaker 1>lot of attention to us what changes What are the

0:17:17.240 --> 0:17:20.040
<v Speaker 1>policies that we can think about that actually make a different,

0:17:20.600 --> 0:17:23.240
<v Speaker 1>you know, the change the trajectory of these people's lives.

0:17:24.600 --> 0:17:27.639
<v Speaker 1>I think, you know, from our from our standpoint, it's

0:17:27.680 --> 0:17:29.560
<v Speaker 1>you know, there there is a conversation to we have

0:17:29.640 --> 0:17:32.080
<v Speaker 1>with policies, but there's also a conversation to be had

0:17:32.119 --> 0:17:34.960
<v Speaker 1>about programs and the kind of programs that actually move

0:17:35.040 --> 0:17:38.720
<v Speaker 1>the needle to not only support from an infrastructure perspective.

0:17:38.800 --> 0:17:41.680
<v Speaker 1>So in the in the in the opportunity for frold

0:17:41.680 --> 0:17:44.760
<v Speaker 1>Play project, you know, we're talking about trying to raise

0:17:44.840 --> 0:17:47.760
<v Speaker 1>dollars to support the fourteen million children in the US

0:17:47.800 --> 0:17:51.320
<v Speaker 1>that are currently not getting enough to eat, and that is,

0:17:51.640 --> 0:17:53.879
<v Speaker 1>you know, and over two d and sixty five million

0:17:53.920 --> 0:17:57.679
<v Speaker 1>people globally who are facing severe threats of hunger in

0:17:58.400 --> 0:18:00.680
<v Speaker 1>for all the reasons that we've already discussed. And so

0:18:00.800 --> 0:18:03.320
<v Speaker 1>in some ways, you know, there is a as I mentioned,

0:18:03.359 --> 0:18:06.040
<v Speaker 1>there is a policy conversation, but there is also like

0:18:06.160 --> 0:18:09.080
<v Speaker 1>a very straight up you know, we need to get

0:18:09.119 --> 0:18:11.480
<v Speaker 1>dollars to the right organizations who are on the ground

0:18:11.520 --> 0:18:14.200
<v Speaker 1>that can actually sort of fulfill some of these basic

0:18:14.320 --> 0:18:18.400
<v Speaker 1>needs are happening today. And I think that first and foremost,

0:18:18.400 --> 0:18:20.680
<v Speaker 1>and if you look at it from from the health

0:18:20.840 --> 0:18:24.080
<v Speaker 1>you know, getting getting access to healthcare, preventative healthcare, getting

0:18:24.160 --> 0:18:27.480
<v Speaker 1>responses to what's obviously COVID nineteen, or even the myriad

0:18:27.520 --> 0:18:29.040
<v Speaker 1>of other things that are out there. You know, flu

0:18:29.119 --> 0:18:31.639
<v Speaker 1>season is coming up. That's even something that we need

0:18:31.720 --> 0:18:34.119
<v Speaker 1>to be cognitant of. UM. And so the kind of

0:18:34.119 --> 0:18:37.840
<v Speaker 1>services that fite that I think on on food scarcity

0:18:37.840 --> 0:18:40.639
<v Speaker 1>and food insecurity, you know, you can think of the

0:18:40.680 --> 0:18:44.000
<v Speaker 1>ties into education and the and the structure that a

0:18:44.040 --> 0:18:46.240
<v Speaker 1>lot of kids get some of their best meals within

0:18:46.280 --> 0:18:48.959
<v Speaker 1>the school complex. If the school is not open and

0:18:49.000 --> 0:18:51.800
<v Speaker 1>you have distributed learning, not only is there a learning

0:18:51.840 --> 0:18:54.600
<v Speaker 1>loss happening, but there is also kind of access to

0:18:54.640 --> 0:18:57.600
<v Speaker 1>food is cut off. And so you know, I think

0:18:57.640 --> 0:19:00.720
<v Speaker 1>from our standpoint, you know, we are this season. You know,

0:19:00.760 --> 0:19:02.960
<v Speaker 1>we took a look at you know, Red Nose Days.

0:19:03.119 --> 0:19:06.600
<v Speaker 1>Mission is to keep children safe, healthy, educated, and empowered.

0:19:06.600 --> 0:19:08.600
<v Speaker 1>And we do that through a variety of programs. Because

0:19:09.440 --> 0:19:12.560
<v Speaker 1>Grand Tea Partners, some of whom are the one thing

0:19:12.600 --> 0:19:15.440
<v Speaker 1>you're familiar with Feeding America Boys and Girls, Cup of America.

0:19:15.560 --> 0:19:19.159
<v Speaker 1>We raise public funds too, then uh make sure that

0:19:19.160 --> 0:19:22.240
<v Speaker 1>those dollars go to these organizations that have these deeply

0:19:22.320 --> 0:19:26.200
<v Speaker 1>rooted programs. This season, in November and December is the

0:19:26.240 --> 0:19:28.359
<v Speaker 1>holiday season, and I know what's going to happen around

0:19:28.400 --> 0:19:31.439
<v Speaker 1>mind holiday table. I'm sure some folks your listeners are

0:19:31.440 --> 0:19:33.639
<v Speaker 1>going to think about that too. There are going to

0:19:33.720 --> 0:19:35.840
<v Speaker 1>be folks who are not going to have such security

0:19:35.840 --> 0:19:38.280
<v Speaker 1>around that table. And in fact, it's not just around

0:19:38.280 --> 0:19:42.280
<v Speaker 1>the holiday dinner. It's it's this whole every day. And

0:19:42.320 --> 0:19:44.479
<v Speaker 1>I know we've been talking about it, but officially you

0:19:44.520 --> 0:19:47.560
<v Speaker 1>guys launched the Full Plate Project program and just tell

0:19:47.600 --> 0:19:50.080
<v Speaker 1>US little bit more about I know you've been hitting

0:19:50.080 --> 0:19:52.720
<v Speaker 1>on it, um Allison, but just what it I mean,

0:19:52.760 --> 0:19:57.359
<v Speaker 1>it encompasses a lot. Yeah, yeah, so thank you. Um.

0:19:57.400 --> 0:20:00.240
<v Speaker 1>You know, I think everyone knows the Red nos as

0:20:00.240 --> 0:20:04.480
<v Speaker 1>a campaign that activates in the spring um supporting children.

0:20:04.520 --> 0:20:07.840
<v Speaker 1>But honestly, with the unprecedented need everything we've been talking

0:20:07.840 --> 0:20:09.879
<v Speaker 1>about with COVID and that we're seeing around the country

0:20:09.880 --> 0:20:12.159
<v Speaker 1>and around the world, we we thought it was the

0:20:12.240 --> 0:20:15.840
<v Speaker 1>right time to utilize Red Nose Day. It's really powerful

0:20:15.880 --> 0:20:18.879
<v Speaker 1>region and our network where our core partners of Walgreens

0:20:18.880 --> 0:20:22.119
<v Speaker 1>and NBC to activate the Full Plate project and to

0:20:22.240 --> 0:20:27.359
<v Speaker 1>raise awareness for food scarcity and hunger right now around

0:20:27.400 --> 0:20:30.639
<v Speaker 1>the holiday time. Couldn't be It couldn't be kind of

0:20:30.640 --> 0:20:34.119
<v Speaker 1>more oppresident time to sort of understand, like, um, the

0:20:34.240 --> 0:20:37.040
<v Speaker 1>real problem with hunger in in the US and around

0:20:37.040 --> 0:20:40.399
<v Speaker 1>the world. That's Michelle Terry, CEO of November, catching up

0:20:40.400 --> 0:20:43.600
<v Speaker 1>with her from Melbourne, Australia. You are listening to Bloomberg

0:20:43.680 --> 0:20:47.080
<v Speaker 1>Business Week coming up conversational commerce. It's coming to a

0:20:47.160 --> 0:20:49.920
<v Speaker 1>virtual store near you. We'll hear more when we check

0:20:49.920 --> 0:20:53.359
<v Speaker 1>in with the CEO of Live Person, Rob Laicasio. This

0:20:53.520 --> 0:20:58.720
<v Speaker 1>is Bloomberg is Bloomberg Business Week with Carol Messer from

0:20:58.800 --> 0:21:02.280
<v Speaker 1>Bloomberg Radio. Well, many retailers and brands pivoted to digital

0:21:02.359 --> 0:21:05.320
<v Speaker 1>if they weren't already there because of the coronavirus. We

0:21:05.400 --> 0:21:08.080
<v Speaker 1>talked about that with Rob Licasio. He's founder, chairman and

0:21:08.160 --> 0:21:11.720
<v Speaker 1>CEO of Live Person. It's an a powered conversational platform

0:21:11.760 --> 0:21:15.480
<v Speaker 1>for consumers to engage with companies. Rob reminded us it's

0:21:15.520 --> 0:21:18.520
<v Speaker 1>not just about heading to a website, it's about virtual

0:21:18.640 --> 0:21:22.840
<v Speaker 1>face to face shopping. Check it out. The retailers we're

0:21:22.920 --> 0:21:26.520
<v Speaker 1>working with now on on two things. One is obviously

0:21:26.520 --> 0:21:29.679
<v Speaker 1>that they're moving. Some people are moving more heavy to digital.

0:21:29.720 --> 0:21:31.359
<v Speaker 1>Where they were in the past they were just relying

0:21:31.400 --> 0:21:34.439
<v Speaker 1>on stores. So we're powering like we we have one

0:21:34.440 --> 0:21:36.680
<v Speaker 1>of them. We just signed one of the world's largest jewels.

0:21:37.160 --> 0:21:39.920
<v Speaker 1>We've got thousands of stores, some are open, some are not,

0:21:40.000 --> 0:21:42.159
<v Speaker 1>but they want to sell jewelry and people want to

0:21:42.200 --> 0:21:46.120
<v Speaker 1>ask questions and they want to have these conversations with experts.

0:21:46.160 --> 0:21:50.679
<v Speaker 1>So we're we've powered AI experts to um you know,

0:21:50.760 --> 0:21:54.399
<v Speaker 1>to drive conversations consumers to sell in diamond rings and

0:21:54.440 --> 0:21:57.040
<v Speaker 1>things like that. And then now also in the store

0:21:57.160 --> 0:21:59.920
<v Speaker 1>is that people are coming in the stores where they're open,

0:22:00.080 --> 0:22:03.040
<v Speaker 1>but they want to be socially distanced and they want

0:22:03.080 --> 0:22:05.000
<v Speaker 1>to look at things, but they don't want a salesperson

0:22:05.040 --> 0:22:07.800
<v Speaker 1>in their face. So we now have created that. Next

0:22:07.840 --> 0:22:09.800
<v Speaker 1>to the products is a little QR code. You take

0:22:09.840 --> 0:22:12.240
<v Speaker 1>your phone out, you hovered over the QR code, and

0:22:12.280 --> 0:22:16.040
<v Speaker 1>then you start messaging an automation or a virtual agent

0:22:16.160 --> 0:22:19.800
<v Speaker 1>who someone who's not there, who someplace else, who will ask,

0:22:19.880 --> 0:22:22.720
<v Speaker 1>who will answer questions about jewelry and things like that,

0:22:23.160 --> 0:22:25.560
<v Speaker 1>and then stay connected you after you buy to make

0:22:25.560 --> 0:22:28.800
<v Speaker 1>sure everything's okay. So it's opened up a different way

0:22:28.840 --> 0:22:32.000
<v Speaker 1>to sell for the holiday season. Seeing a lot of

0:22:32.080 --> 0:22:34.800
<v Speaker 1>demand right now because I think most people are gonna

0:22:34.840 --> 0:22:40.800
<v Speaker 1>be buying online, and but the retailers want to create

0:22:40.920 --> 0:22:43.159
<v Speaker 1>the special connection that they would in a store with

0:22:43.280 --> 0:22:47.439
<v Speaker 1>a human. They want to create those those moments, those conversations,

0:22:47.480 --> 0:22:49.520
<v Speaker 1>but do it digitally, and that's what we're powering over

0:22:49.600 --> 0:22:52.560
<v Speaker 1>messaging with AI. You know, this certainly concurs with We

0:22:52.640 --> 0:22:55.119
<v Speaker 1>caught up with Brian Duffy, CEO of Watches of Switzerland

0:22:55.160 --> 0:22:57.240
<v Speaker 1>group a few weeks ago and he said, you know,

0:22:57.280 --> 0:23:00.520
<v Speaker 1>they already had a pretty significant digital presence. But you know,

0:23:00.560 --> 0:23:02.760
<v Speaker 1>it went from beyond just checking out the website to

0:23:03.000 --> 0:23:06.359
<v Speaker 1>actually doing Zoom or you know some other you know

0:23:06.440 --> 0:23:10.359
<v Speaker 1>call virtual call on a platform with a customer, you know,

0:23:10.640 --> 0:23:14.520
<v Speaker 1>where they could have some face to face interaction. Yeah,

0:23:14.560 --> 0:23:17.760
<v Speaker 1>I mean, we we actually launched the platform called Hey Experts.

0:23:18.160 --> 0:23:20.760
<v Speaker 1>It just launched about two months ago, and it's for

0:23:21.359 --> 0:23:25.000
<v Speaker 1>experts like pilates, instructors and teachers and all that to

0:23:25.880 --> 0:23:30.680
<v Speaker 1>get online and use UM video like Zoom and stuff

0:23:30.720 --> 0:23:33.040
<v Speaker 1>like this. But it enables them to sort of manage

0:23:33.160 --> 0:23:37.560
<v Speaker 1>their customers. So it handles scheduling and payments and all

0:23:37.600 --> 0:23:40.760
<v Speaker 1>of that and UM and we're having great successes with

0:23:40.840 --> 0:23:43.639
<v Speaker 1>that right now because all of that got moved. Remember

0:23:43.640 --> 0:23:47.159
<v Speaker 1>I just saw like the plots instructor in his rostructor

0:23:47.359 --> 0:23:50.720
<v Speaker 1>shut her studio down. She joined the platform. She brought

0:23:50.760 --> 0:23:54.600
<v Speaker 1>seven other instructors with her and now they're giving of

0:23:54.600 --> 0:23:58.360
<v Speaker 1>their lessons online and we're powering that. So so we

0:23:58.359 --> 0:24:01.120
<v Speaker 1>we talked about conversational commerce. It's about you know, these

0:24:01.160 --> 0:24:04.800
<v Speaker 1>live interactions. There's these scenarios where it's not good enough

0:24:04.840 --> 0:24:07.080
<v Speaker 1>to just show up at a website and you know,

0:24:07.520 --> 0:24:09.959
<v Speaker 1>put something in a shopping card and never ask a question.

0:24:10.400 --> 0:24:14.520
<v Speaker 1>Most high valued products and services, people want to ask questions,

0:24:14.560 --> 0:24:16.520
<v Speaker 1>and we power those and we power it with AI

0:24:16.760 --> 0:24:19.320
<v Speaker 1>part of those automating those conversations. Yeah, it's you know,

0:24:19.359 --> 0:24:21.440
<v Speaker 1>and I always feel like we've had chats with certain things.

0:24:21.440 --> 0:24:23.360
<v Speaker 1>But you're right, like, especially when it comes to high

0:24:23.480 --> 0:24:27.480
<v Speaker 1>end and the ability to really, you know, potentially get

0:24:27.520 --> 0:24:31.400
<v Speaker 1>somebody a face, right, you're more inclined to maybe make

0:24:31.440 --> 0:24:35.280
<v Speaker 1>that purchase as a result. Yeah, And I think what

0:24:35.440 --> 0:24:38.560
<v Speaker 1>happened was, and we've seen this, that a lot of

0:24:38.560 --> 0:24:42.080
<v Speaker 1>people had websites, even small businesses have websites, but there's

0:24:42.240 --> 0:24:46.600
<v Speaker 1>scores were shut down. They had no way to connect

0:24:46.640 --> 0:24:50.399
<v Speaker 1>with those consumers who normally come into stores, Like they

0:24:50.400 --> 0:24:53.560
<v Speaker 1>didn't have a mailing list, they didn't have their phone numbers,

0:24:53.600 --> 0:24:56.560
<v Speaker 1>you know, like they may have some So what we

0:24:56.680 --> 0:24:58.879
<v Speaker 1>found is that they started to think about I should

0:24:58.880 --> 0:25:01.399
<v Speaker 1>have been messaging with them. I should have had that

0:25:01.640 --> 0:25:04.119
<v Speaker 1>the same way I'm messaging my friends and family. I

0:25:04.119 --> 0:25:07.240
<v Speaker 1>should be doing that my customers, and I need a

0:25:07.280 --> 0:25:09.719
<v Speaker 1>system to do it. And I would have stayed connected,

0:25:09.800 --> 0:25:11.520
<v Speaker 1>Like in New York, you know, that's where I live,

0:25:11.840 --> 0:25:15.080
<v Speaker 1>we'd see these pictures dial this phone number. I'm not

0:25:15.160 --> 0:25:17.000
<v Speaker 1>in the store, but you can come here and I'll

0:25:17.040 --> 0:25:20.080
<v Speaker 1>come over and run and sell you something. I heard

0:25:20.080 --> 0:25:22.040
<v Speaker 1>one of our customers, Loads. You know, we're doing a

0:25:22.080 --> 0:25:25.000
<v Speaker 1>lot of great things with them. Uh you know, they're

0:25:25.040 --> 0:25:28.439
<v Speaker 1>they're they're doing awesome right now and we're powering a

0:25:28.480 --> 0:25:32.879
<v Speaker 1>lot of that commerce uh too, conversational commerce, one of

0:25:32.880 --> 0:25:35.240
<v Speaker 1>our largest customers. So you know their success, you can

0:25:35.240 --> 0:25:38.080
<v Speaker 1>see it. They've had just a tremendous amount of obviously

0:25:38.119 --> 0:25:41.880
<v Speaker 1>shift to digital, and we're doing a lot of selling

0:25:41.920 --> 0:25:45.040
<v Speaker 1>on that website with them, which is driving our growth. Right.

0:25:45.280 --> 0:25:47.760
<v Speaker 1>We had an amazing quarter. A lot of this, you

0:25:48.359 --> 0:25:50.840
<v Speaker 1>driven by what's happened with covid and the shift from retail,

0:25:50.920 --> 0:25:53.439
<v Speaker 1>and so they just came out my mind because I

0:25:53.520 --> 0:25:55.840
<v Speaker 1>heard the commercial aboubum that's okay, No, you know what's

0:25:55.880 --> 0:25:57.679
<v Speaker 1>interesting that you say that Loads, because I was actually

0:25:57.680 --> 0:26:00.440
<v Speaker 1>looking at um like buying some paint on line and

0:26:00.520 --> 0:26:03.040
<v Speaker 1>just there's a bunch of different companies and it's amazing.

0:26:03.080 --> 0:26:04.879
<v Speaker 1>And I'm assuming when you talk AI too, it's some

0:26:04.920 --> 0:26:07.480
<v Speaker 1>of those chats that just you know, they're like answer

0:26:07.520 --> 0:26:09.800
<v Speaker 1>these questions and you kind of started going back and

0:26:09.800 --> 0:26:12.399
<v Speaker 1>forth and you and you feel like, you know, okay,

0:26:12.600 --> 0:26:15.520
<v Speaker 1>I'm I feel like I'm in the store almost you know,

0:26:15.640 --> 0:26:17.399
<v Speaker 1>talking with someone to figure out what I want and

0:26:17.480 --> 0:26:21.639
<v Speaker 1>what I need. I mean, we are increasingly moving towards

0:26:21.680 --> 0:26:26.200
<v Speaker 1>that as a consumer. Yeah, and I mean there's actually

0:26:27.560 --> 0:26:30.720
<v Speaker 1>a really good story there. We have the one automation

0:26:30.760 --> 0:26:35.960
<v Speaker 1>called Grill Master and uh, this this AI has a

0:26:36.000 --> 0:26:41.640
<v Speaker 1>personality and uh he basically sells you grills and answers

0:26:41.720 --> 0:26:43.639
<v Speaker 1>questions about grills and I'll say things like do you

0:26:43.640 --> 0:26:45.399
<v Speaker 1>want to cook? Stakes on it? Do you want to?

0:26:45.680 --> 0:26:47.199
<v Speaker 1>Do you want to do? Things more like fish? Do

0:26:47.200 --> 0:26:50.120
<v Speaker 1>you like to? And and it's really interesting. And that

0:26:50.200 --> 0:26:55.280
<v Speaker 1>was created by by agents who were taking chats. So

0:26:55.320 --> 0:26:58.359
<v Speaker 1>these are contact center agents who were taking chats and

0:26:58.400 --> 0:27:03.679
<v Speaker 1>they've now elevated and they've become conversational designers for AI.

0:27:03.840 --> 0:27:06.360
<v Speaker 1>They like double their salary. So there's a whole group

0:27:06.440 --> 0:27:08.719
<v Speaker 1>of people out there that are handling voice calls and

0:27:08.760 --> 0:27:12.040
<v Speaker 1>doing this very old job and and they can get

0:27:12.080 --> 0:27:14.320
<v Speaker 1>into the game. And once again at Lows we have

0:27:14.359 --> 0:27:16.639
<v Speaker 1>these we have as you saw, we have many automations

0:27:16.720 --> 0:27:19.879
<v Speaker 1>running on their on their website and and they're but

0:27:19.880 --> 0:27:22.280
<v Speaker 1>but they're created by humans. They're created by people who

0:27:22.320 --> 0:27:25.480
<v Speaker 1>normally we're selling on the website by chat. Right, it

0:27:25.520 --> 0:27:28.520
<v Speaker 1>feels pretty normal or almost natural, if you will. Hey,

0:27:28.560 --> 0:27:30.119
<v Speaker 1>I kind of ask you just to take a step

0:27:30.119 --> 0:27:32.439
<v Speaker 1>away for a second. Earnings. I mean, you guys are

0:27:32.440 --> 0:27:36.119
<v Speaker 1>at this year. What has business been like? How busy

0:27:36.160 --> 0:27:41.240
<v Speaker 1>have you guys been because amid the pandemic. Yeah, I mean,

0:27:41.240 --> 0:27:47.040
<v Speaker 1>we we grew this quarter, we grew last quarter. Um,

0:27:47.160 --> 0:27:49.120
<v Speaker 1>we hit the rule of forty. I mean, it's been

0:27:49.119 --> 0:27:52.600
<v Speaker 1>pretty great year for us. And the pandemic what it

0:27:52.640 --> 0:27:56.359
<v Speaker 1>did first was shut down physical contact centers and and

0:27:56.560 --> 0:27:59.639
<v Speaker 1>the agents were sent home and you know, it's just

0:27:59.760 --> 0:28:02.880
<v Speaker 1>very hard to like route a voice calls as someone's

0:28:02.920 --> 0:28:06.040
<v Speaker 1>home and and and you know, so what happened was

0:28:06.240 --> 0:28:08.639
<v Speaker 1>our customers, these the biggest brands of the world, telcos

0:28:08.720 --> 0:28:11.000
<v Speaker 1>and retailers, they said, look, we want to automate that.

0:28:11.119 --> 0:28:12.919
<v Speaker 1>We should have done it a long time ago, and

0:28:12.960 --> 0:28:15.400
<v Speaker 1>now we have to do it. And that's what's been

0:28:15.520 --> 0:28:18.840
<v Speaker 1>driving the tremendous growth in our business. Then then we

0:28:18.880 --> 0:28:21.800
<v Speaker 1>add that the retail things we talked about, insurances coming

0:28:21.840 --> 0:28:25.000
<v Speaker 1>on big, and even you know, we we signed last

0:28:25.080 --> 0:28:28.320
<v Speaker 1>year a bunch of airlines like Delta Airlines and hotels.

0:28:28.359 --> 0:28:32.160
<v Speaker 1>We were very focused on hospitality and and they doubled down.

0:28:32.200 --> 0:28:35.880
<v Speaker 1>Now they're like, even though their businesses and is majorly

0:28:36.040 --> 0:28:40.040
<v Speaker 1>impacted and they're in a lull, they're now retooling their

0:28:40.080 --> 0:28:43.120
<v Speaker 1>businesses using our technology because when they come through this,

0:28:43.880 --> 0:28:45.360
<v Speaker 1>they don't want to do it the same way they

0:28:45.440 --> 0:28:47.160
<v Speaker 1>did it. They wanted that when you're on your way

0:28:47.200 --> 0:28:49.920
<v Speaker 1>to an airport, UH and your flights delay, do you

0:28:49.960 --> 0:28:51.960
<v Speaker 1>get a message? But not only to get a message,

0:28:51.960 --> 0:28:55.720
<v Speaker 1>you can then UH communicate with nation to rebook when

0:28:55.720 --> 0:28:57.960
<v Speaker 1>you arrive in the airport. They can give you information

0:28:57.960 --> 0:28:59.920
<v Speaker 1>when you're on the plane, they can stay connected with

0:29:00.080 --> 0:29:02.000
<v Speaker 1>maybe you want to book a vacation a month later.

0:29:02.280 --> 0:29:04.520
<v Speaker 1>They want to be connected to you. So they envisioned

0:29:04.520 --> 0:29:07.840
<v Speaker 1>this connected experience that doesn't exist today, and they're and

0:29:07.880 --> 0:29:11.320
<v Speaker 1>they're going they're doubling down on using technology like ours

0:29:11.360 --> 0:29:14.000
<v Speaker 1>to do that. We you know, there's the shift from

0:29:14.080 --> 0:29:17.080
<v Speaker 1>voice to messaging to AI. That's the stuff we talked about,

0:29:17.360 --> 0:29:20.480
<v Speaker 1>But the bigger shift is the shift from e commerce

0:29:21.160 --> 0:29:24.240
<v Speaker 1>UH to conversational commerce. And if you can envision a

0:29:24.280 --> 0:29:28.280
<v Speaker 1>world where you're just you're communicating with the machine, not

0:29:28.440 --> 0:29:31.760
<v Speaker 1>going to a search, searching on Google, hitting a landing

0:29:31.800 --> 0:29:34.960
<v Speaker 1>page of a website, scrambling around looking around. Maybe you

0:29:34.960 --> 0:29:36.560
<v Speaker 1>have to then pick up the phone and call a

0:29:36.640 --> 0:29:39.680
<v Speaker 1>contact center because it's something that you've happened on the website,

0:29:39.760 --> 0:29:43.080
<v Speaker 1>or you need more information. Imagine just saying, you know,

0:29:43.400 --> 0:29:48.160
<v Speaker 1>I'm looking for to buy a car with the machine. Okay, great?

0:29:48.320 --> 0:29:50.920
<v Speaker 1>What what? What do you want? A family? For your family?

0:29:51.000 --> 0:29:53.800
<v Speaker 1>Is it for your single I want this type of car? Great?

0:29:54.120 --> 0:29:56.680
<v Speaker 1>And it just helps you through it without going from

0:29:56.680 --> 0:30:00.360
<v Speaker 1>search to landing page to phone call to email outbound

0:30:00.400 --> 0:30:04.040
<v Speaker 1>email marketing. You keep it in a single conversation all

0:30:04.040 --> 0:30:06.400
<v Speaker 1>the way through. And that's going to happen. Like what

0:30:06.480 --> 0:30:08.160
<v Speaker 1>we're trying to build. Have you ever seen the movie Her.

0:30:08.920 --> 0:30:11.280
<v Speaker 1>We're trying to build that type of AI for all

0:30:11.320 --> 0:30:14.920
<v Speaker 1>of our customers, like that loving caring AI. And we're

0:30:14.920 --> 0:30:17.840
<v Speaker 1>going to get there and and we're and and it

0:30:17.880 --> 0:30:21.520
<v Speaker 1>will replace e commerce. We will not be going to websites,

0:30:21.600 --> 0:30:24.400
<v Speaker 1>like my kids won't be going to a website and

0:30:24.680 --> 0:30:27.320
<v Speaker 1>scrounging around and putting something in a shopping cart. They'll

0:30:27.320 --> 0:30:29.560
<v Speaker 1>just talk to a machine and get things done. It's

0:30:29.600 --> 0:30:31.800
<v Speaker 1>really kind of wild, right, it's just it's really the

0:30:31.840 --> 0:30:35.280
<v Speaker 1>next step. If you will, hey, listen while we have you. UM,

0:30:35.320 --> 0:30:37.520
<v Speaker 1>I did want to ask you about You run an

0:30:37.600 --> 0:30:41.760
<v Speaker 1>organization called Feeding New York City and you deliver thousands

0:30:41.760 --> 0:30:44.760
<v Speaker 1>of Thanksgiving meals to families and needed each year. I

0:30:44.760 --> 0:30:47.520
<v Speaker 1>know we talked about um your work here in that

0:30:47.600 --> 0:30:49.760
<v Speaker 1>area last time you were on. What do you guys

0:30:49.840 --> 0:30:52.320
<v Speaker 1>seeing in terms of demand among the families in New

0:30:52.400 --> 0:30:58.320
<v Speaker 1>York You know, we're we have major, major problems. I mean,

0:30:58.320 --> 0:31:02.280
<v Speaker 1>we've been delivering turkeys, uh since after nine eleven, and

0:31:02.320 --> 0:31:06.360
<v Speaker 1>we're gonna feed five families this year, so we're we're

0:31:06.800 --> 0:31:09.760
<v Speaker 1>touching in the metro area. You know, all the families

0:31:09.800 --> 0:31:12.480
<v Speaker 1>about eight thousand lower eight thousand families in the shelters

0:31:12.520 --> 0:31:15.840
<v Speaker 1>of New York City. There are so many people who

0:31:15.960 --> 0:31:20.080
<v Speaker 1>are hurting, you know, who have lost their jobs, and

0:31:20.240 --> 0:31:23.520
<v Speaker 1>it's the demand for even what we're doing with turkeys

0:31:23.720 --> 0:31:27.160
<v Speaker 1>is beyond what I've ever seen in the twenty years

0:31:27.240 --> 0:31:30.120
<v Speaker 1>of us doing this. Well. Making sure people have food

0:31:30.160 --> 0:31:32.960
<v Speaker 1>on the table so important of course this holiday season.

0:31:32.960 --> 0:31:35.959
<v Speaker 1>That's Rob Lacasio, founder, chairman and CEO of Live Person.

0:31:36.200 --> 0:31:38.880
<v Speaker 1>He's really impacting our world in so many ways. We're

0:31:38.880 --> 0:31:40.760
<v Speaker 1>going to talk more about food and security. That's going

0:31:40.800 --> 0:31:43.480
<v Speaker 1>to happen later on in our broadcast. And that wraps

0:31:43.560 --> 0:31:45.640
<v Speaker 1>up the first hour of the weekend edition of Bloomberg

0:31:45.640 --> 0:31:49.000
<v Speaker 1>Business Week from Bloomberg Radio. I'm Carol Masser. Coming up

0:31:49.040 --> 0:31:51.320
<v Speaker 1>in our next hour, the biggest legal battle of the

0:31:51.360 --> 0:31:54.520
<v Speaker 1>pandemic will decide if insurance pays. That story in the

0:31:54.520 --> 0:31:57.640
<v Speaker 1>magazine heading to the Hampton's will have a real estate check.

0:31:58.040 --> 0:32:01.360
<v Speaker 1>Also Comic Reliefs mission to food and Security in our

0:32:01.400 --> 0:32:04.440
<v Speaker 1>World and comic Paul Riser on the talk show host

0:32:04.480 --> 0:32:07.480
<v Speaker 1>that inspired him and his streaming series that's coming up

0:32:07.560 --> 0:32:18.240
<v Speaker 1>on Bloomberg Business Week. This is Bloomberg. This is Bloomberg

0:32:18.320 --> 0:32:22.320
<v Speaker 1>Business Week with Garrol Masser from Bloomberg Radio. Hi, I'm

0:32:22.360 --> 0:32:24.560
<v Speaker 1>Carol Masser. Coming up in our second hour of the

0:32:24.560 --> 0:32:27.600
<v Speaker 1>weekend edition of Bloomberg Business Week. Highlights from our daily

0:32:27.720 --> 0:32:31.040
<v Speaker 1>radio show, including stories in the magazine and some of

0:32:31.040 --> 0:32:34.480
<v Speaker 1>our favorite interviews, and that included one with Comic Relief

0:32:34.560 --> 0:32:38.360
<v Speaker 1>u US CEO Allison Moore tackling the really important issue

0:32:38.440 --> 0:32:41.640
<v Speaker 1>of food and security. We also check in with comedian, actor,

0:32:41.720 --> 0:32:44.719
<v Speaker 1>writer and author Paul Riser. He was back on bringing

0:32:44.760 --> 0:32:48.720
<v Speaker 1>his series. Here's Johnny first up a story in the magazine.

0:32:48.720 --> 0:32:50.920
<v Speaker 1>We've talked about this with several business owners, many of

0:32:50.960 --> 0:32:53.880
<v Speaker 1>the restaurant space, but it really affects all kinds of

0:32:54.000 --> 0:32:56.880
<v Speaker 1>and all sizes of businesses. It's about how the big

0:32:56.920 --> 0:32:59.640
<v Speaker 1>insurance companies have by and large refused to pay business

0:32:59.680 --> 0:33:02.680
<v Speaker 1>inter uption claims and the lawyer that's leading the charge

0:33:02.760 --> 0:33:06.400
<v Speaker 1>against them. Bloomberg News legal reporter David Yaffee Beleni talked

0:33:06.400 --> 0:33:09.320
<v Speaker 1>to Bloomberg business Week editor Joe Webber and me about it.

0:33:09.720 --> 0:33:13.080
<v Speaker 1>When David came to us with this pitch, I think

0:33:13.120 --> 0:33:17.760
<v Speaker 1>he really just immediately got our attention because we're about

0:33:17.840 --> 0:33:22.120
<v Speaker 1>to see a case brought to a court by an

0:33:22.160 --> 0:33:25.680
<v Speaker 1>attorney in New Orleans, and it is basically the shot

0:33:25.720 --> 0:33:27.800
<v Speaker 1>across the Bow, and I think all eyes are going

0:33:27.840 --> 0:33:30.360
<v Speaker 1>to be on it because it will be sort of

0:33:30.560 --> 0:33:36.040
<v Speaker 1>it's basically business versus insurance, and there's probably billions of

0:33:36.080 --> 0:33:39.000
<v Speaker 1>dollars in the sway in terms of how this one

0:33:39.360 --> 0:33:43.160
<v Speaker 1>UM sways effectively. UM and he happens to be an

0:33:43.200 --> 0:33:46.680
<v Speaker 1>incredibly colorful character as well, so that made the story

0:33:46.760 --> 0:33:48.920
<v Speaker 1>that much more enjoyable to read. It's a movie in

0:33:48.920 --> 0:33:52.280
<v Speaker 1>the making. I have to say, exactly, David, who is

0:33:52.320 --> 0:33:55.920
<v Speaker 1>this lawyer that we're talking about. He's a plaintiff lawyer

0:33:55.920 --> 0:33:59.640
<v Speaker 1>in New Orleans named John hotailing Um who's basically been

0:34:00.040 --> 0:34:04.840
<v Speaker 1>suing insurance companies after major disasters since Hurricane Katrina. So

0:34:04.920 --> 0:34:09.040
<v Speaker 1>he has a track record of representing businesses and coverage disputes,

0:34:09.200 --> 0:34:12.719
<v Speaker 1>and this dispute over business interruption insurance is sort of

0:34:12.719 --> 0:34:18.000
<v Speaker 1>the latest iteration of that. And how much money could

0:34:18.000 --> 0:34:21.959
<v Speaker 1>we potentially be looking at here, like what what what's

0:34:22.000 --> 0:34:25.799
<v Speaker 1>involved in this particular case and then what cases to come.

0:34:27.360 --> 0:34:30.040
<v Speaker 1>So the amount of money in this particular case in

0:34:30.120 --> 0:34:34.040
<v Speaker 1>New Orleans isn't entirely clear yet because the restaurant that

0:34:34.120 --> 0:34:38.640
<v Speaker 1>he's representing hasn't actually filed a claim. Um, they're preemptively

0:34:38.719 --> 0:34:42.200
<v Speaker 1>suing to kind of establish the legal precedent that insurers

0:34:42.200 --> 0:34:45.680
<v Speaker 1>should be on the hook for damage caused by the

0:34:45.719 --> 0:34:49.560
<v Speaker 1>pandemic um. But if you, you know, broaden this out

0:34:49.680 --> 0:34:52.800
<v Speaker 1>to all the businesses across the country that have business

0:34:52.840 --> 0:34:56.000
<v Speaker 1>interruption insurance and are suing to force their insurers to

0:34:56.040 --> 0:35:00.320
<v Speaker 1>pay up. One industry estimate puts it in between fifty

0:35:00.320 --> 0:35:03.160
<v Speaker 1>two billion dollars and two and twenty three billion dollars

0:35:03.160 --> 0:35:06.720
<v Speaker 1>a month that insurers would have to pay to cover

0:35:07.200 --> 0:35:10.000
<v Speaker 1>the damage caused by the pandemic. And the argument that

0:35:10.040 --> 0:35:12.560
<v Speaker 1>the insurance industry is making is that this would essentially

0:35:12.560 --> 0:35:16.560
<v Speaker 1>wipe out their reserves. It's just not feasible for them

0:35:16.680 --> 0:35:19.719
<v Speaker 1>to cover this many claims. I have to say. I mean,

0:35:19.760 --> 0:35:23.239
<v Speaker 1>this kind of gets to like, why do you have insurance,

0:35:23.320 --> 0:35:26.440
<v Speaker 1>right and this whole idea of unprecedented when it comes

0:35:26.840 --> 0:35:30.400
<v Speaker 1>to acts of either natural disasters or you know, just

0:35:30.560 --> 0:35:32.840
<v Speaker 1>unexplained events. And I feel like that's going to be

0:35:32.880 --> 0:35:39.160
<v Speaker 1>talked about a lot, David, when it comes to these cases. Yeah. Absolutely.

0:35:39.239 --> 0:35:41.480
<v Speaker 1>I mean, the the other argument that that the insurers

0:35:41.560 --> 0:35:44.640
<v Speaker 1>keep making it that it's totally unprecedented because we've had

0:35:44.640 --> 0:35:47.440
<v Speaker 1>catastrophes in the past, but they're they're isolated to a

0:35:47.440 --> 0:35:50.799
<v Speaker 1>certain geographic region. There's a there's a hurricane in New

0:35:50.920 --> 0:35:54.560
<v Speaker 1>Orleans which destroys businesses there, but at least it only affects,

0:35:54.600 --> 0:35:57.279
<v Speaker 1>you know, one city or or a few cities, um,

0:35:57.680 --> 0:36:01.200
<v Speaker 1>Whereas the pandemic is like a hurricane happening in every

0:36:01.200 --> 0:36:03.640
<v Speaker 1>city in the country at the same time, and every

0:36:03.640 --> 0:36:06.400
<v Speaker 1>business in the country is disrupted in a major way,

0:36:06.640 --> 0:36:10.920
<v Speaker 1>and it's just not possible for the insurers to respond. Um.

0:36:11.080 --> 0:36:13.719
<v Speaker 1>The interesting thing is, you know, the pandemic took most

0:36:13.719 --> 0:36:16.880
<v Speaker 1>parts of American society by surprise, but actually the insurance

0:36:16.880 --> 0:36:19.960
<v Speaker 1>companies have been had anticipated at this moment for a

0:36:20.000 --> 0:36:23.799
<v Speaker 1>couple of decades. After after stars UM, a few of

0:36:23.840 --> 0:36:26.440
<v Speaker 1>the insurance companies were forced to make big payouts to

0:36:26.560 --> 0:36:30.080
<v Speaker 1>companies in China that had to shut down UM during

0:36:30.239 --> 0:36:32.520
<v Speaker 1>during what well, you know, stars was sort of reading

0:36:32.560 --> 0:36:35.879
<v Speaker 1>through Asia in the early two thousand's UM. And after that,

0:36:36.520 --> 0:36:40.000
<v Speaker 1>insurance companies inserted language and some of these policies that

0:36:40.520 --> 0:36:45.880
<v Speaker 1>seems to exclude damage caused by a virus from coverage,

0:36:46.280 --> 0:36:48.680
<v Speaker 1>and part of the legal battle is whether that language

0:36:48.719 --> 0:36:51.640
<v Speaker 1>should actually apply to the pandemic. UM. There are also

0:36:51.760 --> 0:36:54.680
<v Speaker 1>policies that don't include that sort of language. So the

0:36:54.680 --> 0:36:57.279
<v Speaker 1>insurance companies have been have been thinking about this for

0:36:57.320 --> 0:36:59.560
<v Speaker 1>a while, so they're not they're not entirely you know,

0:36:59.640 --> 0:37:04.080
<v Speaker 1>up paired as this kind of legal battle ramps up. Okay, David,

0:37:04.080 --> 0:37:09.759
<v Speaker 1>can we talk about the Lambas? Yes? I said this

0:37:09.760 --> 0:37:13.640
<v Speaker 1>guy was colorful and and literally he has colorful cars. Um,

0:37:13.760 --> 0:37:18.880
<v Speaker 1>What what is with the Lamborghinis. So John Hoteiling is

0:37:18.920 --> 0:37:22.440
<v Speaker 1>a is A is a big luxury car enthusiasts. He

0:37:22.480 --> 0:37:26.040
<v Speaker 1>has an extensive collection of Ferraris and Lamborghinis. He he

0:37:26.120 --> 0:37:28.440
<v Speaker 1>told me that that as a child growing up in

0:37:28.440 --> 0:37:31.399
<v Speaker 1>New Orleans, he had a catalog, a kind of Lamborghini

0:37:31.440 --> 0:37:34.200
<v Speaker 1>catalog or buyer's guy that he would flip through as

0:37:34.239 --> 0:37:37.040
<v Speaker 1>a kid, sort of fantasizing about cars that he might

0:37:37.080 --> 0:37:39.680
<v Speaker 1>be able to afford one day. And he kept this catalog.

0:37:39.719 --> 0:37:43.480
<v Speaker 1>And when he actually became really wealthy, um, after you know,

0:37:43.520 --> 0:37:46.400
<v Speaker 1>winning tons of big cases in the early two thousand's,

0:37:46.800 --> 0:37:49.160
<v Speaker 1>you know, he went through this catalog and decided that

0:37:49.239 --> 0:37:53.360
<v Speaker 1>he would buy every single model of Lamborghini advertised in it.

0:37:53.480 --> 0:37:57.120
<v Speaker 1>And that was seventeen Lamborghinis. And so he's got those

0:37:57.160 --> 0:38:00.640
<v Speaker 1>parked at a garage near his mansion in New Orleans,

0:38:00.719 --> 0:38:05.319
<v Speaker 1>right right near this famous garden district. Um. And you

0:38:05.360 --> 0:38:07.960
<v Speaker 1>know he's added to it over the years. He races

0:38:08.080 --> 0:38:11.080
<v Speaker 1>luxury cars. He racism in a in a sort of

0:38:11.120 --> 0:38:14.520
<v Speaker 1>in a big race in Italy every year. Um. So

0:38:14.560 --> 0:38:16.759
<v Speaker 1>it's a it's a pretty it's a pretty vast and

0:38:17.040 --> 0:38:20.759
<v Speaker 1>impressive collection of luxury vehicles. He's he's a he's a

0:38:20.800 --> 0:38:25.120
<v Speaker 1>real person, and he's really passionate about about this cause.

0:38:25.239 --> 0:38:28.800
<v Speaker 1>I mean he's he's not somebody who just showed up

0:38:28.840 --> 0:38:31.800
<v Speaker 1>on the scene and started suing insurance companies because he

0:38:31.840 --> 0:38:34.560
<v Speaker 1>thought that this was, you know, this was like the biggest,

0:38:34.680 --> 0:38:37.200
<v Speaker 1>biggest chance to make money off the pandemic or something

0:38:37.280 --> 0:38:40.680
<v Speaker 1>like that. Um, he's he's been kind of an advocate

0:38:40.719 --> 0:38:44.640
<v Speaker 1>on behalf of insurance policy holders since Katrina, which happened

0:38:44.640 --> 0:38:48.600
<v Speaker 1>in his in his hometown. UM, he's really knowledgeable about

0:38:48.640 --> 0:38:52.200
<v Speaker 1>these issues that plaintiffs slury behind it all. An interesting individual.

0:38:52.239 --> 0:38:54.680
<v Speaker 1>Read more about him in Bloomberg News legal reporter David

0:38:54.760 --> 0:38:57.800
<v Speaker 1>Yaffee Belany's story. It's in the magazine. That was David

0:38:57.800 --> 0:39:00.719
<v Speaker 1>with Bloomberg Business Week editor Jill Webber. You're listening to

0:39:00.760 --> 0:39:04.080
<v Speaker 1>Bloomberg Business Week. While many businesses are struggling during the pandemic,

0:39:04.160 --> 0:39:06.600
<v Speaker 1>a lot of real estate is doing well. We check

0:39:06.680 --> 0:39:09.480
<v Speaker 1>in with the president of Bespoke Real Estate. That's next.

0:39:09.840 --> 0:39:19.680
<v Speaker 1>This is Bloomberg. This is Bloomberg Business Week with Garrol

0:39:19.680 --> 0:39:23.400
<v Speaker 1>Masser from Bloomberg Radio. One real estate story cut our

0:39:23.440 --> 0:39:25.640
<v Speaker 1>attention this week. It was on the Bloomberg it's about

0:39:25.640 --> 0:39:28.520
<v Speaker 1>how his workers stay home and office building sit vacant.

0:39:28.840 --> 0:39:30.880
<v Speaker 1>Some see a new role for New York City's Business

0:39:30.920 --> 0:39:34.560
<v Speaker 1>District as a site for affordable housing. Now on the

0:39:34.600 --> 0:39:37.239
<v Speaker 1>other end of the spectrum, we continue to hear about

0:39:37.239 --> 0:39:39.440
<v Speaker 1>the flight from New York City yup to the suburbs,

0:39:39.440 --> 0:39:42.720
<v Speaker 1>but also to upscale secondary markets. We got some insight

0:39:42.840 --> 0:39:45.880
<v Speaker 1>on that from Kody Vatchinsky, founding partner and president of

0:39:45.920 --> 0:39:49.759
<v Speaker 1>Bespoke real Estate. Simply put, it's pretty busy in the Hampton's.

0:39:50.000 --> 0:39:54.800
<v Speaker 1>My world has been for Neddick uh filled with good blessing,

0:39:54.960 --> 0:39:58.680
<v Speaker 1>filled with a lot of interesting conversation. Uh. So, we

0:39:58.760 --> 0:40:01.560
<v Speaker 1>are based primarily in the Hamptons, and we work in

0:40:02.080 --> 0:40:04.640
<v Speaker 1>markets such as New York City and South Florida, and

0:40:04.680 --> 0:40:07.239
<v Speaker 1>we are advisors to a lot of these what I

0:40:07.239 --> 0:40:10.200
<v Speaker 1>would call sub market secondary markets all over the country.

0:40:10.520 --> 0:40:14.440
<v Speaker 1>So as we're alluding to, many of them have benefited

0:40:15.080 --> 0:40:18.319
<v Speaker 1>and seen an exodus out of urban areas like they've

0:40:18.320 --> 0:40:22.080
<v Speaker 1>never seen before. So for several people in the industry,

0:40:22.120 --> 0:40:26.080
<v Speaker 1>the residential industry, it's been a gang busters year. Um.

0:40:26.120 --> 0:40:28.800
<v Speaker 1>So we are on the tail end of summer season

0:40:28.840 --> 0:40:31.600
<v Speaker 1>heading into more of a primary season. Well, talk to

0:40:31.640 --> 0:40:34.120
<v Speaker 1>me about those secondary markets. It's interesting that you say that.

0:40:34.200 --> 0:40:37.080
<v Speaker 1>I I hosted a panel from Milk in this year,

0:40:37.480 --> 0:40:40.920
<v Speaker 1>virtual panel obviously, but it was global real estate, so

0:40:41.000 --> 0:40:44.360
<v Speaker 1>it was someone in the UK, folks in the US,

0:40:44.520 --> 0:40:47.399
<v Speaker 1>someone in China, um and just what was going on,

0:40:47.440 --> 0:40:49.880
<v Speaker 1>and we talked a lot about the secondary and tertiary

0:40:49.960 --> 0:40:52.720
<v Speaker 1>markets and that how we're continuing to see a trend

0:40:52.719 --> 0:40:55.279
<v Speaker 1>that was already happening, but we saw pick up a

0:40:55.280 --> 0:40:58.040
<v Speaker 1>lot of momentum because of COVID nineteen. What are you

0:40:58.080 --> 0:41:03.239
<v Speaker 1>seeing on that front? Completely right? I think, Uh, you know,

0:41:03.320 --> 0:41:07.480
<v Speaker 1>the Hampton's is a prime example. Palm Beach, Miami's an

0:41:07.480 --> 0:41:09.560
<v Speaker 1>odd duck because it's primary for a lot of people,

0:41:09.560 --> 0:41:14.359
<v Speaker 1>but secondary, tertiary for many. I think as people take

0:41:14.400 --> 0:41:18.480
<v Speaker 1>a hard look at their lives and start to reprogram

0:41:18.560 --> 0:41:21.520
<v Speaker 1>how they live, where they want to raise their children,

0:41:21.840 --> 0:41:26.000
<v Speaker 1>where the best portfolio allocation and the potential for upside

0:41:26.000 --> 0:41:28.319
<v Speaker 1>will be. You know, there's a lot of balls up

0:41:28.320 --> 0:41:31.719
<v Speaker 1>in the air. So with safety I think as the

0:41:31.760 --> 0:41:35.399
<v Speaker 1>primary driver of where to place the liquidity, Uh, it's

0:41:35.400 --> 0:41:38.319
<v Speaker 1>in the capital. So for me, I think that a

0:41:38.320 --> 0:41:41.799
<v Speaker 1>lot of these markets are really on the upward trend

0:41:41.840 --> 0:41:44.680
<v Speaker 1>of the curve. I think the larger question will be

0:41:45.080 --> 0:41:47.839
<v Speaker 1>is what does two to three years look like as

0:41:47.920 --> 0:41:51.719
<v Speaker 1>inventory is absorbed and as the dust sort of settles

0:41:51.719 --> 0:41:54.320
<v Speaker 1>on new data points and a new level of pricing,

0:41:54.640 --> 0:41:58.799
<v Speaker 1>and what that's going to mean and the overarching evolution

0:41:58.880 --> 0:42:01.280
<v Speaker 1>of these micro markets. Yeah, I think that's a really

0:42:01.400 --> 0:42:03.360
<v Speaker 1>important part of this, right. I think we're all just

0:42:03.360 --> 0:42:07.480
<v Speaker 1>trying to figure out. Okay, nobody wants to be not nobody,

0:42:07.520 --> 0:42:08.960
<v Speaker 1>but a lot of people don't want to be in

0:42:09.000 --> 0:42:11.160
<v Speaker 1>New York City right now, or any major city where

0:42:11.160 --> 0:42:13.480
<v Speaker 1>they're worried about the virus or where cases are starting

0:42:13.520 --> 0:42:16.279
<v Speaker 1>to rise again. Right so they've just either rented a

0:42:16.280 --> 0:42:18.480
<v Speaker 1>house bought a house. But I do wonder if you

0:42:18.640 --> 0:42:21.839
<v Speaker 1>buy a house, you know, that's not something you necessarily

0:42:22.239 --> 0:42:24.080
<v Speaker 1>buy a house in Greenwich and then come back in

0:42:24.160 --> 0:42:28.200
<v Speaker 1>three years, or do you. I think it depends on

0:42:28.280 --> 0:42:31.800
<v Speaker 1>who you're speaking with. I think now it's an opportunity

0:42:32.680 --> 0:42:35.359
<v Speaker 1>for a lot of people. You know, they're foreshattering where

0:42:35.400 --> 0:42:37.439
<v Speaker 1>they're going to be and how they're going to live.

0:42:38.120 --> 0:42:41.120
<v Speaker 1>I think if you're specifically speaking about the ultra high

0:42:41.160 --> 0:42:44.479
<v Speaker 1>network individual or the high networed individual, you know, they

0:42:44.560 --> 0:42:47.560
<v Speaker 1>have more flexibility in terms of where they want to

0:42:47.600 --> 0:42:50.479
<v Speaker 1>be and how they want to live, and in good

0:42:50.520 --> 0:42:53.680
<v Speaker 1>markets and bad markets. I think they buy based on

0:42:53.840 --> 0:42:57.800
<v Speaker 1>a necessity. Um. Even though ultra luxury real estate doesn't

0:42:57.840 --> 0:43:01.560
<v Speaker 1>operate on necessity, it operates purely and desire and function,

0:43:02.200 --> 0:43:05.560
<v Speaker 1>but be opportunity, you know. So I think that they

0:43:05.560 --> 0:43:07.719
<v Speaker 1>can always come back to the city, or they can

0:43:07.760 --> 0:43:12.240
<v Speaker 1>always sell their expensive Greenwich home to the right person,

0:43:12.360 --> 0:43:15.640
<v Speaker 1>because the microcosm is relatively finite, you know, There's only

0:43:15.680 --> 0:43:18.080
<v Speaker 1>so many people who play in that segment of the market.

0:43:18.560 --> 0:43:22.080
<v Speaker 1>So it's really an acute conversation. It's hard to paint

0:43:22.080 --> 0:43:24.279
<v Speaker 1>with the broad brush other than what we're seeing in

0:43:24.440 --> 0:43:27.440
<v Speaker 1>terms of the exodus, so to speak, and people looking

0:43:27.480 --> 0:43:30.360
<v Speaker 1>at other markets where they have not typically been operating

0:43:30.360 --> 0:43:34.200
<v Speaker 1>in or living in, really taking it on to learn

0:43:34.239 --> 0:43:36.960
<v Speaker 1>more about the market, invest into that market, and see

0:43:37.000 --> 0:43:38.640
<v Speaker 1>if it's a place that they can call home for

0:43:38.800 --> 0:43:41.520
<v Speaker 1>an extended prity time. UM. I do want to ask

0:43:41.520 --> 0:43:46.280
<v Speaker 1>you what are they happening to like right now, I'm

0:43:46.320 --> 0:43:49.320
<v Speaker 1>I'm looking at my office window and we use a

0:43:49.360 --> 0:43:51.840
<v Speaker 1>barometer of traffic and it is back to back and

0:43:51.920 --> 0:43:54.640
<v Speaker 1>it has been it's been a particularly busy off season.

0:43:55.000 --> 0:43:58.879
<v Speaker 1>I don't think that term is the being diluted as

0:43:58.880 --> 0:44:00.680
<v Speaker 1>we as we see it in full in front of

0:44:00.680 --> 0:44:03.120
<v Speaker 1>our eyes. People are living here full time and you

0:44:03.280 --> 0:44:05.880
<v Speaker 1>reverse communing back to the city and other places. So

0:44:06.840 --> 0:44:09.000
<v Speaker 1>it's busy. And you know, we have offices down to

0:44:09.040 --> 0:44:12.600
<v Speaker 1>South Florida seeing concept a lot of our folks who

0:44:12.640 --> 0:44:16.280
<v Speaker 1>are in sort of the Golden Triangle of the northeast

0:44:16.320 --> 0:44:19.840
<v Speaker 1>South Florida and somewhere in the midwest Colorado. All those

0:44:19.880 --> 0:44:23.160
<v Speaker 1>markets are seeing people spend more time you know there

0:44:23.239 --> 0:44:27.040
<v Speaker 1>in quote unquote the off seasons. Yeah, it is interesting.

0:44:27.040 --> 0:44:28.440
<v Speaker 1>We talked with someone, I think it was up in

0:44:28.840 --> 0:44:31.200
<v Speaker 1>Aspen and the same thing that they said, you know,

0:44:31.239 --> 0:44:33.480
<v Speaker 1>and they're in the hospitality industry, and they said, we

0:44:33.480 --> 0:44:37.080
<v Speaker 1>were doing actually well because this is where people were going, um,

0:44:37.120 --> 0:44:40.240
<v Speaker 1>certainly over the summer months before, you know, some concerns

0:44:40.239 --> 0:44:43.560
<v Speaker 1>about some some newer spikes here. So you know, what

0:44:43.640 --> 0:44:46.480
<v Speaker 1>do you think. I mean, you understand the property market,

0:44:46.560 --> 0:44:49.200
<v Speaker 1>and I do wonder. You know, we just did a story,

0:44:49.560 --> 0:44:52.080
<v Speaker 1>uh in the break a little bit about what's happening

0:44:52.080 --> 0:44:54.160
<v Speaker 1>in maybe some of the midtown Manhattan offices, and I

0:44:54.200 --> 0:44:58.319
<v Speaker 1>know you're in residential UM, but I do wonder what

0:44:58.440 --> 0:45:00.720
<v Speaker 1>are the longer term trends that you think we'll maybe

0:45:00.760 --> 0:45:03.399
<v Speaker 1>stay with us or a longer term maybe maybe it's

0:45:03.440 --> 0:45:06.399
<v Speaker 1>only longer term for three to five years and then

0:45:06.400 --> 0:45:08.640
<v Speaker 1>it changes again. I just do wonder when you look

0:45:08.680 --> 0:45:13.879
<v Speaker 1>at what's been going on, what stays with us UM.

0:45:13.920 --> 0:45:16.080
<v Speaker 1>It's a great question. I don't think anyone has a

0:45:16.080 --> 0:45:20.960
<v Speaker 1>crystal ball UM spoke. We are specialists. Are our model

0:45:21.080 --> 0:45:24.200
<v Speaker 1>is we only list properties of the tame million and above.

0:45:24.920 --> 0:45:26.960
<v Speaker 1>We don't have any in the page in the independent

0:45:26.960 --> 0:45:31.400
<v Speaker 1>agents we operate more is a private equity firm specialist.

0:45:31.560 --> 0:45:36.440
<v Speaker 1>So we have the unique perspective of talking with people

0:45:36.480 --> 0:45:38.640
<v Speaker 1>who are of a of a certain strata in terms

0:45:38.680 --> 0:45:41.759
<v Speaker 1>of the real estate and what their intentions are. And

0:45:42.000 --> 0:45:45.399
<v Speaker 1>I think people are ultimately looking at time a little

0:45:45.400 --> 0:45:49.040
<v Speaker 1>bit more critically UM. And those that have the luxury

0:45:49.160 --> 0:45:53.799
<v Speaker 1>to you know, reprogram where they work from, uh, you know,

0:45:53.840 --> 0:45:56.839
<v Speaker 1>how how much they can spend at home versus going

0:45:56.880 --> 0:45:59.759
<v Speaker 1>to an office. I think COVID gave everybody a little

0:45:59.800 --> 0:46:02.640
<v Speaker 1>bit of a gut check as to the reality of

0:46:02.680 --> 0:46:05.239
<v Speaker 1>what they can and cannot do, and it sort of

0:46:05.239 --> 0:46:08.319
<v Speaker 1>dissipated these false pretenses that you had to run and

0:46:08.400 --> 0:46:11.600
<v Speaker 1>rush to an office. Um. You know, it forced people

0:46:11.719 --> 0:46:14.239
<v Speaker 1>to work from home and spend more time with their

0:46:14.320 --> 0:46:17.880
<v Speaker 1>family and just think about time and a more critical fashion.

0:46:18.040 --> 0:46:21.200
<v Speaker 1>So um, I think from my vantage point, you're going

0:46:21.239 --> 0:46:25.840
<v Speaker 1>to get a shift in people's desire to be home

0:46:25.960 --> 0:46:28.400
<v Speaker 1>and be with their family. Uh. And also at the

0:46:28.400 --> 0:46:32.759
<v Speaker 1>same time of yearning to get back towards socialization and

0:46:32.840 --> 0:46:36.400
<v Speaker 1>being in a restaurant and being with friends somewhere that

0:46:36.440 --> 0:46:38.839
<v Speaker 1>you didn't feel like there was a potential risk. So

0:46:39.400 --> 0:46:41.399
<v Speaker 1>I think you have two ships in the night kind

0:46:41.400 --> 0:46:45.279
<v Speaker 1>of passing in different directions, both of equal importance. That's

0:46:45.320 --> 0:46:48.480
<v Speaker 1>Kody Vachinsky, founding partner in president of Bespoke real Estate,

0:46:48.680 --> 0:46:51.560
<v Speaker 1>really talking about the changing and constantly shifting priorities of

0:46:51.560 --> 0:46:53.880
<v Speaker 1>our world, and of course all of it impacted by

0:46:53.880 --> 0:46:57.520
<v Speaker 1>the pandemic, really making all of us rethink everything in

0:46:57.560 --> 0:47:01.439
<v Speaker 1>our world. Well, something the pandemic has also impacted big time,

0:47:01.600 --> 0:47:03.799
<v Speaker 1>and that is the ability of Americans to put food

0:47:03.920 --> 0:47:07.360
<v Speaker 1>on their tables. We'll hear from Comic Relief US CEO

0:47:07.600 --> 0:47:11.040
<v Speaker 1>Allison Moore on the growing hunger crisis in America. This

0:47:11.120 --> 0:47:20.040
<v Speaker 1>is Bloomberg. This is Bloomberg Business Week with Gerrol Mazer

0:47:20.320 --> 0:47:24.280
<v Speaker 1>from Bloomberg Radio. Our final half, our common threat of comedy,

0:47:24.320 --> 0:47:26.880
<v Speaker 1>but perhaps not what you might be thinking. Shortly, we're

0:47:26.880 --> 0:47:30.520
<v Speaker 1>gonna check in with comic actor, author writer Paul Riser,

0:47:30.560 --> 0:47:33.279
<v Speaker 1>who pays homage to the comedian who inspired so many

0:47:33.320 --> 0:47:36.319
<v Speaker 1>we're talking about Johnny Carson. First up, though, to the

0:47:36.440 --> 0:47:40.360
<v Speaker 1>organization behind Red Nose Day. They've raised two million dollars

0:47:40.360 --> 0:47:44.000
<v Speaker 1>to help over million children globally. It's all about ending

0:47:44.080 --> 0:47:47.560
<v Speaker 1>child poverty. Comic Relief is the organization behind it all.

0:47:47.800 --> 0:47:51.040
<v Speaker 1>Ellison Moore is a former chief revenue officer at SoundCloud.

0:47:51.239 --> 0:47:54.239
<v Speaker 1>She's currently CEO of Comic Relief US. She reminds us

0:47:54.239 --> 0:47:57.000
<v Speaker 1>that the multiple crises of our times has exacerbated the

0:47:57.040 --> 0:47:59.759
<v Speaker 1>problem of food and security. It's one thing to kind

0:47:59.760 --> 0:48:02.720
<v Speaker 1>of understand deeply the sort of health crisis that's happened

0:48:02.760 --> 0:48:06.200
<v Speaker 1>with COVID nineteen, and certainly that's the first thing to understand,

0:48:06.200 --> 0:48:09.160
<v Speaker 1>but then when you take into account the economic crisis

0:48:09.239 --> 0:48:12.560
<v Speaker 1>and and then actually you know, you layer onto that

0:48:12.760 --> 0:48:16.840
<v Speaker 1>just sort of the sort of racial justice reckoning that

0:48:16.880 --> 0:48:21.680
<v Speaker 1>happened in this summer, that the the world, our country, Uh,

0:48:21.719 --> 0:48:24.040
<v Speaker 1>you know, the globe is sort of dealing with these

0:48:24.040 --> 0:48:28.120
<v Speaker 1>three factors and when they have caused it immeasurable domino

0:48:28.160 --> 0:48:33.480
<v Speaker 1>effect against the support structures the and just like the

0:48:34.400 --> 0:48:39.680
<v Speaker 1>way people are are what lifelines they have for all things,

0:48:39.680 --> 0:48:43.520
<v Speaker 1>whether it's the health, whether it's safety, whether it's their

0:48:43.600 --> 0:48:47.879
<v Speaker 1>educational framework, whether it's food and the ability to kind

0:48:47.880 --> 0:48:52.319
<v Speaker 1>of find uh food resources, you know, from whether how

0:48:52.400 --> 0:48:53.880
<v Speaker 1>much food they have in their house to even the

0:48:53.920 --> 0:48:56.440
<v Speaker 1>kind of quality of food. And that's just it's happening

0:48:56.600 --> 0:48:59.520
<v Speaker 1>across the globe. And I think it's just that is

0:48:59.520 --> 0:49:01.960
<v Speaker 1>the thing of COVID nineteen that it's you know, we

0:49:02.040 --> 0:49:04.520
<v Speaker 1>call it one thing, but it has so many tentacles

0:49:04.520 --> 0:49:07.000
<v Speaker 1>into so many other effects. Well, I do wonder to

0:49:07.480 --> 0:49:12.120
<v Speaker 1>you know, Allison, these are these are problems, whether it's education,

0:49:12.120 --> 0:49:15.719
<v Speaker 1>whether it's safety, whether it's health, you know, or inequities

0:49:15.719 --> 0:49:18.920
<v Speaker 1>and healthcare, or whether it's you know, access to having

0:49:18.960 --> 0:49:22.120
<v Speaker 1>a safety net so that if there you can't work

0:49:22.160 --> 0:49:24.359
<v Speaker 1>for a couple of months, you know, the Rainy Day

0:49:24.360 --> 0:49:27.799
<v Speaker 1>Fund we found, you know, people don't many Americans just

0:49:27.880 --> 0:49:30.520
<v Speaker 1>don't have it. And now we're struggling, you know, to

0:49:30.600 --> 0:49:32.320
<v Speaker 1>even just put food on the table or keep a

0:49:32.400 --> 0:49:35.279
<v Speaker 1>roof over their heads. I do wonder you guys have drawn,

0:49:35.320 --> 0:49:36.880
<v Speaker 1>you know, put a lot of money towards this, and

0:49:36.880 --> 0:49:38.840
<v Speaker 1>you've also drawn a lot of attention to us what

0:49:39.080 --> 0:49:41.560
<v Speaker 1>changes What are the policies that we can think about

0:49:41.600 --> 0:49:44.080
<v Speaker 1>that actually make it different, you know, that change the

0:49:44.120 --> 0:49:48.480
<v Speaker 1>trajectory of these people's lives. I think, you know, from

0:49:48.520 --> 0:49:51.440
<v Speaker 1>our from our standpoint, it's you know, there there is

0:49:51.480 --> 0:49:53.520
<v Speaker 1>a conversation to we have with policies, but there's also

0:49:53.800 --> 0:49:56.479
<v Speaker 1>a conversation to be had about programs and the kind

0:49:56.480 --> 0:49:59.120
<v Speaker 1>of programs that actually move the needle to not only

0:49:59.480 --> 0:50:02.680
<v Speaker 1>support from an infrastructure perspective. So in the in the

0:50:02.840 --> 0:50:05.680
<v Speaker 1>in the Opportunity for frold Plate project, you know, we're

0:50:06.200 --> 0:50:09.360
<v Speaker 1>talking about trying to raise dollars to support the fourteen

0:50:09.360 --> 0:50:11.760
<v Speaker 1>million children in the US that are currently not getting

0:50:11.880 --> 0:50:15.120
<v Speaker 1>enough to eat, and that is you know, and over

0:50:15.160 --> 0:50:19.320
<v Speaker 1>two d sixty five million people globally who are facing

0:50:19.360 --> 0:50:21.799
<v Speaker 1>severe threats of hunger in for all the reasons that

0:50:21.800 --> 0:50:24.839
<v Speaker 1>we've already discussed. And so in some ways, you know,

0:50:24.920 --> 0:50:27.600
<v Speaker 1>there is a as I mentioned, there is a policy conversation,

0:50:27.680 --> 0:50:30.759
<v Speaker 1>but there is also like a very straight up you know,

0:50:30.960 --> 0:50:33.480
<v Speaker 1>we need to get dollars to the right organizations who

0:50:33.480 --> 0:50:35.920
<v Speaker 1>are on the ground that can actually sort of fulfill

0:50:36.080 --> 0:50:39.680
<v Speaker 1>some of these basic needs are happening today, and I

0:50:39.719 --> 0:50:41.960
<v Speaker 1>think that first and foremost, and if you look at

0:50:41.960 --> 0:50:45.120
<v Speaker 1>it from from the health you know, getting getting access

0:50:45.120 --> 0:50:49.440
<v Speaker 1>to healthcare, preventative healthcare, getting responses to what's obviously COVID nineteen,

0:50:49.520 --> 0:50:51.359
<v Speaker 1>or even the myriad of other things that are out there.

0:50:51.440 --> 0:50:54.040
<v Speaker 1>You know, flu season is coming up. That's even something

0:50:54.040 --> 0:50:56.359
<v Speaker 1>that we need to be cognitive of um. And so

0:50:56.400 --> 0:50:59.280
<v Speaker 1>the kind of services that fite that I think on

0:50:59.280 --> 0:51:02.879
<v Speaker 1>on food scarcity and food insecurity. You know, you can

0:51:03.000 --> 0:51:06.000
<v Speaker 1>think of the ties into education and the and the

0:51:06.040 --> 0:51:08.200
<v Speaker 1>structure that a lot of kids get some of their

0:51:08.200 --> 0:51:10.759
<v Speaker 1>best meals within the school complex. If the school is

0:51:10.760 --> 0:51:14.000
<v Speaker 1>not open and you have distributed learning, not only is

0:51:14.040 --> 0:51:16.439
<v Speaker 1>there a learning loss happening, but there is also kind

0:51:16.440 --> 0:51:20.000
<v Speaker 1>of access to food is cut off. And so you know,

0:51:20.080 --> 0:51:23.160
<v Speaker 1>I think from our standpoint, you know, we are this season.

0:51:23.320 --> 0:51:25.239
<v Speaker 1>You know, we took a look at you know, Red

0:51:25.239 --> 0:51:28.680
<v Speaker 1>Noose Days mission is to keep children safe, healthy, educated,

0:51:28.680 --> 0:51:30.719
<v Speaker 1>and empowered, and we do that through a variety of

0:51:30.719 --> 0:51:34.160
<v Speaker 1>programs because over twenty five Grand Tea partners, some of

0:51:34.160 --> 0:51:36.840
<v Speaker 1>whom are the ones that you're familiar with, Feeding America

0:51:36.920 --> 0:51:39.960
<v Speaker 1>Boys and Growth Cup of America. We raise public funds too,

0:51:40.000 --> 0:51:43.200
<v Speaker 1>then uh make sure that those dollars go to these

0:51:43.480 --> 0:51:47.480
<v Speaker 1>organizations that have these deeply rooted programs. This season in

0:51:47.520 --> 0:51:50.080
<v Speaker 1>November and December is a holiday season, and I know

0:51:50.160 --> 0:51:52.640
<v Speaker 1>what's going to happen around mine holiday table. I'm sure

0:51:53.000 --> 0:51:55.480
<v Speaker 1>some folks your listeners are going to think about that too.

0:51:55.960 --> 0:51:57.520
<v Speaker 1>There are going to be folks who are not going

0:51:57.560 --> 0:52:00.359
<v Speaker 1>to have such security around that table. And in fact,

0:52:00.400 --> 0:52:03.440
<v Speaker 1>it's not just around the holiday dinner. It's it's this

0:52:03.520 --> 0:52:05.759
<v Speaker 1>whole every day. And I know we've been talking about it,

0:52:05.760 --> 0:52:09.320
<v Speaker 1>but officially you guys launched the Full Plate Project program

0:52:09.400 --> 0:52:11.480
<v Speaker 1>and just tell us a little bit more about it.

0:52:11.480 --> 0:52:13.520
<v Speaker 1>I know you've been hitting on it, um, Alison, but

0:52:13.640 --> 0:52:18.320
<v Speaker 1>just what it I mean, it encompasses a lot. Yeah, yeah,

0:52:18.360 --> 0:52:21.520
<v Speaker 1>so thank you. Um. You know, I think everyone knows

0:52:21.560 --> 0:52:23.880
<v Speaker 1>the lad news day of a campaign that activates in

0:52:23.920 --> 0:52:28.719
<v Speaker 1>the spring um supporting children. But honestly, with the unprecedented

0:52:28.880 --> 0:52:31.040
<v Speaker 1>need everything we've been talking about with COVID and that

0:52:31.040 --> 0:52:33.759
<v Speaker 1>we're seeing around the country and around the world, we

0:52:33.760 --> 0:52:35.920
<v Speaker 1>we thought it was the right time. That's Allison More,

0:52:35.960 --> 0:52:39.120
<v Speaker 1>CEO of Comic Relief US, and again reminding us about

0:52:39.200 --> 0:52:42.960
<v Speaker 1>existing problems that were out there before COVID nineteen, but

0:52:43.000 --> 0:52:47.040
<v Speaker 1>again exacerbated because of the coronavirus, and also that important

0:52:47.160 --> 0:52:51.280
<v Speaker 1>concept of a layering of problems, whether it's a health crisis,

0:52:51.320 --> 0:52:55.040
<v Speaker 1>whether it's racial injustices, the inequities that are out there,

0:52:55.400 --> 0:52:58.520
<v Speaker 1>and really what Comic Relief is doing to really improve

0:52:58.600 --> 0:53:00.839
<v Speaker 1>them and make them better for so many Americans in

0:53:00.880 --> 0:53:04.760
<v Speaker 1>our country. Well, straight ahead on Bloomberg Business Week, comedian, actor,

0:53:04.840 --> 0:53:07.840
<v Speaker 1>writer and author Paul Riiser is back with us, marketing

0:53:07.920 --> 0:53:11.080
<v Speaker 1>back to another time with his series Here's Johnny. That's

0:53:11.080 --> 0:53:17.719
<v Speaker 1>coming up on business Week. This is Bloomberg. This is

0:53:17.719 --> 0:53:21.960
<v Speaker 1>Bloomberg Business Week with Gerrol Masser from Bloomberg Radio. We're

0:53:22.000 --> 0:53:23.880
<v Speaker 1>gonna wrap up this week with some lighter fair I

0:53:23.920 --> 0:53:25.600
<v Speaker 1>feel like you could all use it. It's been a

0:53:25.680 --> 0:53:28.919
<v Speaker 1>jam packed news week, that's for sure. What we did

0:53:29.040 --> 0:53:31.600
<v Speaker 1>is we checked in once again with comedian, actor, writer

0:53:31.680 --> 0:53:34.919
<v Speaker 1>and author Paul Riser. He created a series it's now

0:53:34.960 --> 0:53:38.359
<v Speaker 1>streaming on Peacock and it really taps into the childhoods

0:53:38.400 --> 0:53:41.359
<v Speaker 1>of so many. It takes us back to a time when,

0:53:41.520 --> 0:53:45.880
<v Speaker 1>if you can remember this, three networks dominated television network television,

0:53:46.200 --> 0:53:48.920
<v Speaker 1>and it's also a time when some fifty million viewers

0:53:48.960 --> 0:53:51.440
<v Speaker 1>tuned in to watch one late night talk show host

0:53:51.760 --> 0:53:56.680
<v Speaker 1>and comedian check it out. This is an interesting little journey. UH.

0:53:56.719 --> 0:53:59.480
<v Speaker 1>I created with a buddy of mine, my friend David Timon.

0:53:59.480 --> 0:54:02.719
<v Speaker 1>We create of the show called There's Johnny, which is

0:54:02.960 --> 0:54:08.440
<v Speaker 1>UH debuting on on Sunday on Peacock. And it's a

0:54:08.480 --> 0:54:10.400
<v Speaker 1>weird thing. Well I'll talk about the show, but it's

0:54:10.440 --> 0:54:12.400
<v Speaker 1>weird because it's it's not quite debuting. It was on

0:54:12.440 --> 0:54:15.520
<v Speaker 1>another platform. We we did it two years ago and

0:54:15.560 --> 0:54:18.840
<v Speaker 1>it was on very quietly, so to not disturb anybody.

0:54:18.920 --> 0:54:23.120
<v Speaker 1>Was not particularly promoted a hint, don't do that. You

0:54:23.120 --> 0:54:24.680
<v Speaker 1>want to disturb people. You want to make sure that

0:54:24.920 --> 0:54:27.600
<v Speaker 1>you know, you know. That wasn't my decision. They decided

0:54:27.760 --> 0:54:30.680
<v Speaker 1>they didn't want to bother anybody. But um, you know,

0:54:30.840 --> 0:54:33.520
<v Speaker 1>I had always thought that once the show was on streaming,

0:54:33.760 --> 0:54:35.520
<v Speaker 1>well let's just be there and people will get to

0:54:35.560 --> 0:54:38.439
<v Speaker 1>it whenever. It's always there. And then I found out

0:54:38.840 --> 0:54:40.840
<v Speaker 1>a few months ago I go, hey, there's Johnny is

0:54:40.880 --> 0:54:43.400
<v Speaker 1>no longer up. I want it, just because they had

0:54:43.440 --> 0:54:46.960
<v Speaker 1>apparently a two year contract, don't uh deal. So anyway,

0:54:47.000 --> 0:54:49.640
<v Speaker 1>so it sort of fell into the ether. It was nowhere,

0:54:49.960 --> 0:54:53.799
<v Speaker 1>and it was this summer Peacock was launching, and I said, well,

0:54:53.840 --> 0:54:56.640
<v Speaker 1>this is a show that if any show belongs on Peacock,

0:54:56.760 --> 0:54:59.480
<v Speaker 1>this is it. It takes place, There's Johnny, takes place

0:54:59.840 --> 0:55:02.280
<v Speaker 1>in nineteen seventy two behind the scenes of the Tonight

0:55:02.280 --> 0:55:06.000
<v Speaker 1>Show with Johnny Carson. So literally, the Peacock is in

0:55:06.239 --> 0:55:09.279
<v Speaker 1>our opening credit. It takes place, that's it's in NB

0:55:09.480 --> 0:55:13.680
<v Speaker 1>shot in NBC hall, NBC hallways and stuff, and uh

0:55:13.800 --> 0:55:16.520
<v Speaker 1>extra icing on the cake that since we shot this

0:55:16.600 --> 0:55:20.240
<v Speaker 1>two years ago, uh, one of our wonderful, wonderful stars,

0:55:20.360 --> 0:55:23.080
<v Speaker 1>Jane Levy, has gone on to become a big star

0:55:23.120 --> 0:55:26.600
<v Speaker 1>for an NBC show called Zoe's Extraordinary Playlist. So we

0:55:26.680 --> 0:55:28.920
<v Speaker 1>called the people of Peacock. We said, you know, you

0:55:29.040 --> 0:55:32.080
<v Speaker 1>have this wonderful star and Jane Levy, she's also in

0:55:32.200 --> 0:55:34.759
<v Speaker 1>this show. I'll bet you people would like to see it,

0:55:35.200 --> 0:55:38.360
<v Speaker 1>and luckily they went, yes, they would, So they're putting

0:55:38.360 --> 0:55:40.919
<v Speaker 1>on which you know, it's one of these sometimes when

0:55:40.920 --> 0:55:43.040
<v Speaker 1>the shows die, they just die. But this was so

0:55:43.080 --> 0:55:45.480
<v Speaker 1>good that it felt it was worth the extra effort

0:55:45.520 --> 0:55:47.560
<v Speaker 1>to fight for it. I have to say in our

0:55:47.560 --> 0:55:49.200
<v Speaker 1>planning meeting when we're talking about and that you were

0:55:49.200 --> 0:55:50.360
<v Speaker 1>going to come on and talk about it, and we

0:55:50.400 --> 0:55:52.960
<v Speaker 1>all watched the trailer and caught some clips of it,

0:55:53.080 --> 0:55:55.359
<v Speaker 1>and we all were like, this is really good. I mean,

0:55:55.400 --> 0:55:57.320
<v Speaker 1>first of all, it takes us back to the seventies,

0:55:57.360 --> 0:55:59.279
<v Speaker 1>which was such a kind of iconic era. There was

0:55:59.320 --> 0:56:02.160
<v Speaker 1>so much going on. But it's also you must have

0:56:02.160 --> 0:56:04.320
<v Speaker 1>loved working on it as a comedian. I mean, Johnny

0:56:04.320 --> 0:56:07.279
<v Speaker 1>Carson is, you know, kind of the gold standard in

0:56:07.360 --> 0:56:09.400
<v Speaker 1>terms of, you know, what we thought about when it

0:56:09.440 --> 0:56:11.799
<v Speaker 1>came to comedy or really created the world that we

0:56:11.840 --> 0:56:14.479
<v Speaker 1>live in today. Yeah, very very much. And I'm all,

0:56:14.800 --> 0:56:17.719
<v Speaker 1>you know, in my class of comedians, my generation, we

0:56:18.239 --> 0:56:20.400
<v Speaker 1>that was the goal to get on Johnny, and for

0:56:20.480 --> 0:56:22.719
<v Speaker 1>all of us getting on that first time was like

0:56:22.840 --> 0:56:25.840
<v Speaker 1>the huge reward, and it was also the currency that

0:56:25.920 --> 0:56:29.040
<v Speaker 1>everybody else could understand. So you know, your parents went,

0:56:29.520 --> 0:56:32.680
<v Speaker 1>I guess my son's not a total loser, because we

0:56:32.719 --> 0:56:34.600
<v Speaker 1>just thought he was staying up late and making no money.

0:56:34.600 --> 0:56:36.560
<v Speaker 1>But he was on The Tonight Show, and Johnny liked him,

0:56:36.600 --> 0:56:38.800
<v Speaker 1>so he must be okay. But what we did is

0:56:38.960 --> 0:56:41.600
<v Speaker 1>very You're right, it's a very interesting time. Seventy two was,

0:56:41.880 --> 0:56:45.040
<v Speaker 1>first of all, just when Johnny Carson moved the show

0:56:45.120 --> 0:56:47.360
<v Speaker 1>from New York out to Burbank and it took on.

0:56:47.440 --> 0:56:49.360
<v Speaker 1>It's almost like it became in color. Then you know,

0:56:49.480 --> 0:56:51.920
<v Speaker 1>it suddenly tore on a new life. And it also

0:56:52.000 --> 0:56:54.719
<v Speaker 1>coincided with the beginning of the comedy scene in the

0:56:54.719 --> 0:56:57.600
<v Speaker 1>comedy clubs, the Comedy Comedy Store and the West Coast,

0:56:58.120 --> 0:57:02.200
<v Speaker 1>and what we did in uh, you know, it's really

0:57:02.320 --> 0:57:05.120
<v Speaker 1>kind of unique. And we have we partnered with Carson

0:57:05.239 --> 0:57:09.200
<v Speaker 1>Entertainment Company UM for the rights to use the clips

0:57:09.320 --> 0:57:12.440
<v Speaker 1>we have some way little clips of episodes of his,

0:57:12.680 --> 0:57:15.680
<v Speaker 1>of actual broadcasts that are in our show as part

0:57:15.719 --> 0:57:18.120
<v Speaker 1>of our show, because if we're behind the scenes and

0:57:18.120 --> 0:57:20.120
<v Speaker 1>they're putting us and when you see we need to

0:57:20.120 --> 0:57:23.320
<v Speaker 1>get George Colin, and there's George Colin and there's Johnny

0:57:23.440 --> 0:57:25.880
<v Speaker 1>and so for me, you're it was absolutely a treat

0:57:25.920 --> 0:57:28.560
<v Speaker 1>to go into the vault. We had this wonderful exclusive

0:57:28.960 --> 0:57:31.840
<v Speaker 1>access to the vaults, and I would said, well, let's

0:57:31.840 --> 0:57:33.880
<v Speaker 1>just pick out my favorite. So let's go get George

0:57:33.920 --> 0:57:37.680
<v Speaker 1>Colin Boom, Albert Brooks, and Steve Martin. And it's an

0:57:37.720 --> 0:57:41.560
<v Speaker 1>interesting thing because for people of a certain age who

0:57:41.560 --> 0:57:45.160
<v Speaker 1>remember Johnny fondly, it's a lovely way to revisit and

0:57:45.200 --> 0:57:48.760
<v Speaker 1>see pieces of the show. But it really ultimately has

0:57:48.800 --> 0:57:50.640
<v Speaker 1>nothing to do with the show, because it's really about

0:57:50.720 --> 0:57:55.200
<v Speaker 1>this eighteen year old kid Lands, you know, through some

0:57:55.360 --> 0:57:58.720
<v Speaker 1>silly accident, ends up working there and he meets this

0:57:58.760 --> 0:58:01.080
<v Speaker 1>twenty five year old one of well, Jane Levy, who

0:58:01.360 --> 0:58:04.480
<v Speaker 1>just makes his head explode because she's unlike anybody he's

0:58:04.480 --> 0:58:06.840
<v Speaker 1>ever met. I have to say, Paul, it's also kind

0:58:06.840 --> 0:58:10.440
<v Speaker 1>of neat is you do dig back into the seventies. Uh,

0:58:10.520 --> 0:58:14.520
<v Speaker 1>the fashion, the sexism, you know, women not pay the

0:58:14.560 --> 0:58:16.680
<v Speaker 1>same as men like you have some you really get

0:58:16.720 --> 0:58:20.920
<v Speaker 1>into it. Yeah, you know, it was. It's hard. So

0:58:20.960 --> 0:58:23.160
<v Speaker 1>many things were so different. I mean it's forty or

0:58:23.200 --> 0:58:26.800
<v Speaker 1>fifty years ago, but almost fifty years ago. And uh,

0:58:26.840 --> 0:58:28.840
<v Speaker 1>you know, there's a great scene where Jane Levy goes

0:58:28.880 --> 0:58:33.120
<v Speaker 1>into her boss with Tony. Tony Danza is the only

0:58:33.160 --> 0:58:36.840
<v Speaker 1>guy who plays an actual person. He plays Johnny Carson's producer,

0:58:37.040 --> 0:58:39.520
<v Speaker 1>Freddie Dakordova and he's brilliant at it. But there's a

0:58:39.560 --> 0:58:42.000
<v Speaker 1>scene where she goes in and she complains that she

0:58:42.160 --> 0:58:45.600
<v Speaker 1>just found out that her her colleague, who's a male,

0:58:45.800 --> 0:58:48.400
<v Speaker 1>gets the has the exact same job. It makes twice

0:58:48.400 --> 0:58:50.520
<v Speaker 1>as much and it doesn't seem fair. And you see

0:58:50.560 --> 0:58:53.720
<v Speaker 1>Tony goes it's not what fair? What do you mean?

0:58:53.760 --> 0:58:57.520
<v Speaker 1>And something's never change, Paul, I'm just gonna changes. But

0:58:57.560 --> 0:59:00.000
<v Speaker 1>it was at that moment it was so foreign. That's

0:59:00.000 --> 0:59:02.480
<v Speaker 1>like I don't even understand the question why would it

0:59:02.520 --> 0:59:06.240
<v Speaker 1>be fair? Like let's start there, um, you know, and

0:59:06.360 --> 0:59:08.800
<v Speaker 1>uh so yeah, And it was Vietnam and our lead

0:59:08.880 --> 0:59:11.640
<v Speaker 1>character is his young eighteen year old whose brother is

0:59:11.640 --> 0:59:14.760
<v Speaker 1>this all American kid who goes to Vietnam and uh

0:59:14.800 --> 0:59:17.840
<v Speaker 1>it doesn't go well so that it impact everything. And

0:59:18.640 --> 0:59:20.600
<v Speaker 1>the part of the fun of the show was taking

0:59:20.640 --> 0:59:24.800
<v Speaker 1>this really sweet innocent kid played by Ian Nelson. He's

0:59:24.840 --> 0:59:27.480
<v Speaker 1>his eighteen year old kid, fresh off a farm and

0:59:27.560 --> 0:59:31.720
<v Speaker 1>through a sort of knuckle headed misunderstanding, ends up working

0:59:32.000 --> 0:59:34.400
<v Speaker 1>at the Tonight Show. So for him to see suddenly

0:59:34.640 --> 0:59:38.320
<v Speaker 1>Hollywood and sex, drugs, rock and roll, and women who

0:59:38.440 --> 0:59:41.400
<v Speaker 1>women who see therapists and and women who are just

0:59:41.560 --> 0:59:45.360
<v Speaker 1>you know, you know, chew chew up men for for fun. Um,

0:59:45.400 --> 0:59:47.320
<v Speaker 1>it's a whole new world. So we get to enter

0:59:47.400 --> 0:59:52.200
<v Speaker 1>this beautiful, complex world through his uh innocent eyes, which

0:59:52.240 --> 0:59:54.360
<v Speaker 1>was a lot of fun to write. Listen, what were

0:59:54.400 --> 0:59:58.080
<v Speaker 1>your memories of your first time on Johnny Carson? I,

0:59:58.520 --> 1:00:00.520
<v Speaker 1>you know, I did it. I did it many times,

1:00:00.520 --> 1:00:03.040
<v Speaker 1>but the first time I did it was. Um. It

1:00:03.120 --> 1:00:05.840
<v Speaker 1>was a moment that we had all planned for, you know,

1:00:06.080 --> 1:00:07.760
<v Speaker 1>or dreamed of. It didn't planned for it, but we

1:00:07.800 --> 1:00:13.040
<v Speaker 1>worked towards it. So it was an interesting, weird, uh

1:00:13.280 --> 1:00:16.120
<v Speaker 1>feeling because he got there suddenly. He didn't feel surprising.

1:00:16.120 --> 1:00:18.760
<v Speaker 1>It felt like, oh okay, I have and I have

1:00:18.880 --> 1:00:23.040
<v Speaker 1>envisioned this so many times. Um, but it was it was.

1:00:23.360 --> 1:00:25.520
<v Speaker 1>It was certainly a turning point for every comic. Your

1:00:25.520 --> 1:00:28.520
<v Speaker 1>first time on Johnny is such an accomplishment and and

1:00:28.560 --> 1:00:31.360
<v Speaker 1>for me, I don't remember ever thinking of anything beyond that,

1:00:31.640 --> 1:00:33.240
<v Speaker 1>Like that was as far as I could picture down

1:00:33.280 --> 1:00:35.680
<v Speaker 1>the road of whatever success might look like, get on

1:00:35.720 --> 1:00:38.640
<v Speaker 1>the Carson Show and then I don't know, um, but

1:00:38.720 --> 1:00:41.120
<v Speaker 1>you know, Johnny was such a big part of our

1:00:41.160 --> 1:00:44.000
<v Speaker 1>lives as comics, but as America, just for America. He

1:00:44.080 --> 1:00:46.720
<v Speaker 1>was in our living rooms, you know, and in our

1:00:46.760 --> 1:00:50.200
<v Speaker 1>bedrooms at eleven thirty at night for thirty years. In

1:00:50.240 --> 1:00:53.320
<v Speaker 1>a way that as great as Jimmy and Jimmy and

1:00:53.320 --> 1:00:57.880
<v Speaker 1>and and Steve and Colan are um, it wasn't the

1:00:57.960 --> 1:01:00.760
<v Speaker 1>same he Johnny was singing her. He sat on that

1:01:00.840 --> 1:01:05.240
<v Speaker 1>throne by himself and uh and we also it was

1:01:05.680 --> 1:01:07.960
<v Speaker 1>when in the very beginning, when you couldn't record it,

1:01:08.640 --> 1:01:10.960
<v Speaker 1>you had to stay up right, so it became it

1:01:11.000 --> 1:01:13.240
<v Speaker 1>became part of your life and and like and you

1:01:13.280 --> 1:01:15.680
<v Speaker 1>remembered it. So when we were doing this show, there's

1:01:15.760 --> 1:01:18.120
<v Speaker 1>Johnny and I was pulling up clips of George Carlin

1:01:18.200 --> 1:01:20.959
<v Speaker 1>and Albert Brooks. I remembered them even though I hadn't

1:01:20.960 --> 1:01:23.800
<v Speaker 1>seen them in forty fifty years. Whatever I was gonna,

1:01:23.840 --> 1:01:26.200
<v Speaker 1>I remember this because I stayed up late and it

1:01:26.280 --> 1:01:29.240
<v Speaker 1>was important to me. So it was really a different

1:01:29.280 --> 1:01:32.919
<v Speaker 1>time in culture just and how people watched television and

1:01:32.960 --> 1:01:36.000
<v Speaker 1>how we related to the people in the stars. And

1:01:36.200 --> 1:01:38.720
<v Speaker 1>there was a reason Johnny was on top of thirty years.

1:01:38.720 --> 1:01:42.040
<v Speaker 1>He was singularly talented. Well, it's interesting that you say

1:01:42.080 --> 1:01:43.840
<v Speaker 1>that to you, like, I mean, it's an error where

1:01:43.920 --> 1:01:46.640
<v Speaker 1>there were three networks essentially, right, three major networks, and

1:01:46.680 --> 1:01:48.400
<v Speaker 1>you were you know, you watched one or the other.

1:01:48.440 --> 1:01:50.479
<v Speaker 1>I was just quick googling. And I think they said

1:01:50.480 --> 1:01:53.080
<v Speaker 1>at that at the peaky it's something like fifty million viewers.

1:01:53.520 --> 1:01:56.400
<v Speaker 1>Like to get your head around that. And everybody the

1:01:56.400 --> 1:01:59.520
<v Speaker 1>next morning would talk about what Johnny talked about. Yeah,

1:01:59.680 --> 1:02:03.240
<v Speaker 1>and he also, you know, he had so many skills

1:02:03.280 --> 1:02:06.040
<v Speaker 1>and attributes, and he was a host, a really a

1:02:06.080 --> 1:02:09.320
<v Speaker 1>genuine host in a way that it seems almost antiquated now.

1:02:09.880 --> 1:02:13.240
<v Speaker 1>And he also he he avoided politics. You know, he

1:02:13.320 --> 1:02:17.360
<v Speaker 1>was very comfortable. He straddled, straddled the world in a

1:02:17.480 --> 1:02:19.560
<v Speaker 1>great way. I mean he was hip, the you know,

1:02:19.600 --> 1:02:22.200
<v Speaker 1>hip people liked him and very conventional rural you know

1:02:22.360 --> 1:02:25.439
<v Speaker 1>he was he was Nebraska and he was also New York.

1:02:25.480 --> 1:02:28.040
<v Speaker 1>He was um and you never knew his politics. We

1:02:28.040 --> 1:02:30.680
<v Speaker 1>even have an episode where somebody does you know, slips

1:02:30.680 --> 1:02:34.520
<v Speaker 1>in an anti Nixon joke and the producer gets incensed

1:02:34.560 --> 1:02:37.160
<v Speaker 1>and said, how dare you you know you don't know Johnny? Johnny,

1:02:37.240 --> 1:02:39.520
<v Speaker 1>do you have any idea what Johnny Carson actually thinks. No,

1:02:39.800 --> 1:02:41.800
<v Speaker 1>that's right, because he doesn't tell you, and it's none

1:02:41.840 --> 1:02:44.520
<v Speaker 1>of but nobody's business. And he that was part of

1:02:44.560 --> 1:02:47.320
<v Speaker 1>his appeal that everybody came to the tent um. He

1:02:47.360 --> 1:02:50.080
<v Speaker 1>would poke fund and you know, a Democratic Republicans, but

1:02:50.120 --> 1:02:54.320
<v Speaker 1>gently it was never really um pointed, and he kind

1:02:54.320 --> 1:02:55.840
<v Speaker 1>of did you know, he kind of did put you

1:02:55.920 --> 1:02:57.880
<v Speaker 1>to bed every night you took you know, whether you

1:02:57.920 --> 1:02:59.960
<v Speaker 1>were watching or just had it on the background. John

1:03:00.240 --> 1:03:02.360
<v Speaker 1>was how you round it off your day and the

1:03:02.400 --> 1:03:04.080
<v Speaker 1>world seemed a little better and you had a couple

1:03:04.120 --> 1:03:07.240
<v Speaker 1>of jokes to start your morning. Remember Johnny joke last

1:03:07.320 --> 1:03:09.880
<v Speaker 1>night and exactly it was a big deal. It was

1:03:09.920 --> 1:03:11.800
<v Speaker 1>a big deal. So I'm thrilled the show is getting

1:03:11.840 --> 1:03:14.400
<v Speaker 1>in a second life. Yeah, great to have another shot, right,

1:03:14.480 --> 1:03:16.200
<v Speaker 1>especially at a time when all of us are looking

1:03:16.240 --> 1:03:18.880
<v Speaker 1>for things to watch. We need content. That, of course

1:03:19.000 --> 1:03:21.720
<v Speaker 1>was comedian, actor, writer and author Paul Riser on his

1:03:21.800 --> 1:03:24.640
<v Speaker 1>series There's Johnny Now streaming on Peacock. Check out to

1:03:24.720 --> 1:03:27.600
<v Speaker 1>our full conversation. It's on our podcast feed. And that

1:03:27.640 --> 1:03:29.760
<v Speaker 1>wraps up the weekend edition of Bloomberg Business Week from

1:03:29.760 --> 1:03:33.000
<v Speaker 1>Bloomberg Radio. Thanks so much for joining us. I'm Carol Masser.

1:03:33.360 --> 1:03:35.520
<v Speaker 1>Be sure to tude in daily to Bloomberg Business Week.

1:03:35.560 --> 1:03:38.040
<v Speaker 1>Monday through Friday, starting at two pm Wall Street Time

1:03:38.040 --> 1:03:40.520
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1:03:40.520 --> 1:03:44.000
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1:03:44.040 --> 1:03:47.200
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1:03:47.240 --> 1:03:50.680
<v Speaker 1>also watch us on YouTube. Just search on Bloomberg Global News,

1:03:51.040 --> 1:03:53.000
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1:03:53.040 --> 1:03:56.320
<v Speaker 1>Extra podcast. This week, it's with Michelle Terry. She's the

1:03:56.360 --> 1:03:59.840
<v Speaker 1>CEO of November. They are on a widespread mission to

1:04:00.000 --> 1:04:02.479
<v Speaker 1>really make an impact on men's health. We're talking about

1:04:02.520 --> 1:04:06.080
<v Speaker 1>both their physical health and also their mental well being,

1:04:06.160 --> 1:04:09.400
<v Speaker 1>so check out her efforts there Bloomberg business Week. It's

1:04:09.400 --> 1:04:12.920
<v Speaker 1>available on newsstands, now online, and of course on the Bloomberg.

1:04:13.200 --> 1:04:15.640
<v Speaker 1>Have a safe weekend everyone, This is Bloomberg