Speaker 1: China orders Apple to remove WhatsApp, Signal, Telegram and more
Speaker 1: the hot new audio app. Lots of people are trying
Speaker 1: out the wearable that turns your conversations into your own
Speaker 1: personal chat GPT, Memory Bank plus your tech questions answered.
Speaker 1: What's going on rich dmiro And this is Rich on Tech.
Speaker 1: This is the show where I talk about the tech
Speaker 1: stuff I think you should know about. It's also the
Speaker 1: place where I answer your questions about technology. I believe
Speaker 1: that tech should be interesting, useful and fun. Let's open
Speaker 1: up those phone lines at triple eight Rich one oh one.
Speaker 1: That's eight eight eight seven four to two four one
Speaker 1: zero one. Give me a call. If you have a
Speaker 1: question about technology. Email also open. Just go to the
Speaker 1: website rich on Tech dot tv, hit contact, and while
Speaker 1: you're there, a little easter egg for the radio show
Speaker 1: f Oaks. There is a light bulb. If you tap
Speaker 1: that light bulb, you can get links to anything I
Speaker 1: talk about in real time. Guests on the show this
Speaker 1: week Laura may Martin. She is Google's executive productivity advisor
Speaker 1: and author of a new book called Uptime, a Practical
Speaker 1: Guide to Personal Productivity and well Being. She's going to
Speaker 1: share her tips and tricks for being more productive, but
Speaker 1: also that well being aspect as well. Then we've got
Speaker 1: Dan O'Dowd of the Dawn Project. He's going to explain
Speaker 1: why Tesla's full self driving software isn't ready for the streets.
Speaker 1: And Rosie Okamura, voice actor and content creator, is going
Speaker 1: to talk about her viral videos where she prank calls
Speaker 1: scam callers to waste their time. She'll offer tips on
Speaker 1: how to stay safe from these people. So this week
Speaker 1: I've been having the Tesla self driving software drive me around.
Speaker 1: And the reason for that, and the reason I'm talking
Speaker 1: about this is because Tesla recently slashed the price of
Speaker 1: its self driving software. So it used to be something
Speaker 1: in the range of about ten to twelve thousand dollars
Speaker 1: if you bought it out right, but if you wanted
Speaker 1: to subscribe monthly, it'd be something like two hundred dollars.
Speaker 2: But now it is just one hundred dollars.
Speaker 1: And I say just one hundred, I still think that's
Speaker 1: too expensive, but I have been testing it out.
Speaker 2: It is a sort of hit or miss.
Speaker 1: It's good when it works, scary when it doesn't work,
Speaker 1: and it does do some odd things.
Speaker 2: Now just to give you some background.
Speaker 1: The first time I got into a self driving car
Speaker 1: was in twenty twelve Tokyo, Japan. I remember this. I
Speaker 1: was very scared because even though we were only doing
Speaker 1: a small circular loop in this Nissan, it had a
Speaker 1: whole bunch of computers in the backseat. We did have
Speaker 1: a safety engineer in the driver's seat to take over
Speaker 1: if something went wrong, but it was a very odd
Speaker 1: feeling to give up control of that car for the
Speaker 1: very first time. So there are five levels of autonomous driving.
Speaker 1: Let me explain. Level zero, no automation. The drivers in
Speaker 1: full control of the vehicle at all times. That's pretty
Speaker 1: much what ninety nine percent of the time most of
Speaker 1: us are doing, right, we're driving the car. Level one
Speaker 1: driver assistance. The vehicle can assist with some functions like
Speaker 1: steering or accelerating, but you must remain in full control.
Speaker 1: Level two partial automation. The vehicle can control both steering
Speaker 1: and accelerating and braking in certain situations, but you must
Speaker 1: remain alert and ready to take control. Level three conditional automation.
Speaker 1: The vehicle can handle most driving tasks under certain conditions,
Speaker 1: but the driver must be ready to take control when requested.
Speaker 1: I would say maybe the Tesla is at level three
Speaker 1: conditional automation. Then you've got level four, which is high automation,
Speaker 1: and level five full automation, so the vehicle can handle
Speaker 1: all driving tasks without any human intervention. Level five there's
Speaker 1: not even a steering wheel or brake pedals. And yes,
Speaker 1: there are some companies doing that right away or right now,
Speaker 1: I should say, so where do we stand with Tesla?
Speaker 1: So this is where it gets confusing because they call
Speaker 1: it autopilot, and they also call it full self driving
Speaker 1: at the highest level, and so people think that is
Speaker 1: a level four high automation, the car can do whatever
Speaker 1: it needs to do without human interaction.
Speaker 2: That is just not true.
Speaker 1: And having used this new full self driving supervised, which
Speaker 1: they've added that word supervised to the self driving, it's
Speaker 1: because people were getting too they were giving too much
Speaker 1: trust to the Tesla, and that's how accidents happen. That's
Speaker 1: how issues happen. So in the Tesla, let me just
Speaker 1: give you my quick review. In the autopilot cruise control,
Speaker 1: a lot of cars have. This is traffic aware cruise control,
Speaker 1: which it just basically matches your vehicle speed to the
Speaker 1: surrounding traffic. That's pretty simple. Auto steer. It can help
Speaker 1: steer into different lanes or marked lanes using traffic aware
Speaker 1: cruise control. So that means your car I always say,
Speaker 1: this is kind of like the basics. You put on
Speaker 1: cruise control, your car stays in the lane. It also
Speaker 1: stays at a good speed from the car in front
Speaker 1: of you. That's pretty basic. Many cars today have that.
Speaker 1: Then you've got enhanced autopilot. You can navigate, which means
Speaker 1: the vehicle can go from on ramp to off ramps,
Speaker 1: suggests lane changes, navigate interchanges, turns on the turn signals,
Speaker 1: takes the correct exit. It will change lanes on the highway.
Speaker 1: It can auto park, which I feel like that is
Speaker 1: a very good feature. If you don't like parking, that
Speaker 1: might be worth the one hundred dollars. This I have
Speaker 1: not really tried, but it moves the vehicle in and
Speaker 1: out of tight spaces using the mobile app or the key.
Speaker 2: That's kind of weird.
Speaker 1: And then smart someone will find you in a parking
Speaker 1: lot so you can know your car will come to you.
Speaker 2: I have not tried that yet.
Speaker 1: And then the full self driving includes autopilot and enhanced autopilot.
Speaker 1: It can auto steer on city streets. Yes, I've tried that.
Speaker 1: And it has the traffic stop sign control, so it
Speaker 1: knows when the stop signs are there, it knows when
Speaker 1: the traffic lights change. So it's pretty good at doing
Speaker 1: these things. Is it perfect?
Speaker 3: No?
Speaker 1: Do you have to remain in control at all times
Speaker 1: and very aware at all times?
Speaker 2: Yes?
Speaker 1: So I think that Tesla has done a really cool thing.
Speaker 1: But we have to be very careful in understanding that
Speaker 1: this is not full autonomous driving. So it's a little
Speaker 1: bit more stressful in certain aspects because you're either in
Speaker 1: control of the car or you're not.
Speaker 2: In this case, you're in some sort of in between world.
Speaker 1: Now, I figured i'd go over some of the other
Speaker 1: companies because this is an inevitability. This is going to
Speaker 1: happen on almost every car. Are you still going to
Speaker 1: have the opportunity to drive your own car? Probably, But
Speaker 1: every major car company is working on some sort of
Speaker 1: level of autonomous driving. Ford has something called Blue Crews.
Speaker 1: This is hands free highway driving available on some of
Speaker 1: their cars. Reduces stress, they say, allows you to connect
Speaker 1: with passengers and enjoy the scenery. It works on most
Speaker 1: highways in the US and some newer versions of this
Speaker 1: software have lane changing and also repositioning, so that's Ford
Speaker 1: Blue Cruise. Then you've got Chevy Super Cruise. This is
Speaker 1: from GM. This is hands free driver assistance technology. It
Speaker 1: uses GPS, cameras and maps to automatically steer on compatible roads.
Speaker 1: That's the key here. They have gone out and they
Speaker 1: have somehow mapped these roads to make them compatible with
Speaker 1: the supercrews. It works with adaptive cruise control, so it
Speaker 1: works really nicely in stop and go traffic. It requires
Speaker 1: your driver's attention and remaining alert, but you can take
Speaker 1: your hands off the wheel. I have tested that it
Speaker 1: works pretty well. I feel pretty confident about that one.
Speaker 1: Now Toyota, they've got their Ciana minivan. They've got Autano Moss,
Speaker 1: which combines autonomous driving with mobility as a service. So
Speaker 1: they're testing this out with the Ciana minivan and they're
Speaker 1: thinking that this might be used in an application like
Speaker 1: ride sharing. But that's what Toyota has right now. They
Speaker 1: don't really have an autonomous as far as I can tell,
Speaker 1: consumer facing product. Now, Honda, they have hands free highway
Speaker 1: driving technology called Honda Sensing. They're going to introduce this
Speaker 1: in the US by the end of the decade. This
Speaker 1: will be available as an upgrade called Honda Sensing three sixty,
Speaker 1: which has automatic lane changes, and that will become standard
Speaker 1: on all Honda vehicles by twenty thirty. It aims to
Speaker 1: launch level four capable self driving cars by twenty twenty five.
Speaker 1: Remember level four high automation. That means it can do
Speaker 1: a lot of tasks without human intervention, but it will
Speaker 1: still have the driver's steering wheel and the control so
Speaker 1: that'll be something inside the standard car. BMW says they've
Speaker 1: been working on autonomous driving since nineteen nineties with the
Speaker 1: goal of making self driving cars a reality. Right now,
Speaker 1: they only have up to level two, but they do
Speaker 1: have plans to introduce higher levels of automation in the future.
Speaker 1: Volkswagen testing first auton miss driving in Austin, Texas. This
Speaker 1: will be starting This started last year ten all electric
Speaker 1: ID buzz vehicles equipped with autonomous driving tech developed by
Speaker 1: Volkswagen and Mobile Eye. Over the next three years, they're
Speaker 1: going to test this in more cities, aiming for a
Speaker 1: commercial launch of autonomous vehicles in Austin by twenty twenty six.
Speaker 1: Then you've got Nissan and I have tested this pro
Speaker 1: Pilot Assist. This is a driver assistance program that combines
Speaker 1: adaptive cruise control in lane centering to help you maintain
Speaker 1: a set speed and keeping the vehicle in the lane.
Speaker 1: I actually tested this a couple of years ago and
Speaker 1: driving back from Las Vegas. This must have been eight
Speaker 1: years ago or something, a very early version of this,
Speaker 1: and it was pretty incredible because it was the first
Speaker 1: time that I tried the cruise control and the ability
Speaker 1: to stay in the lane. So it pretty much was
Speaker 1: you know, that's very simple now, like a lot of
Speaker 1: cars do that.
Speaker 2: Then you've got Weaimo.
Speaker 1: Waimo has Weimo Driver and this can navigate roads, which
Speaker 1: it's doing already in a couple cities including Los Angeles.
Speaker 1: And this relies on highly detailed maps, all kinds of
Speaker 1: sensors including LDAR, cameras and radar, plus advanced software to
Speaker 1: predict the behavior of other road drivers to make the
Speaker 1: safest route. They've driven this on tens of millions of
Speaker 1: public roads, billions of miles in simulation, and yes, that's
Speaker 1: happening on La streets, just not on the freeway. Then
Speaker 1: you've got Zeokes. This is Amazon's autonomous driving technology. I
Speaker 1: saw this car at CS and this is fully a
Speaker 1: car that was created from start to finish to have
Speaker 1: no driver inside whatsoever. So when you get inside this car,
Speaker 1: it's almost like a little box and it has no
Speaker 1: steering wheel and no controls for drivers or passengers. So
Speaker 1: it's being controlled by software. And the interesting thing here
Speaker 1: is that you're using teleguidance, so someone can tap in
Speaker 1: and remotely monitor this car. And if there's some sort
Speaker 1: of odd situation where you need to human to interact
Speaker 1: or I guess take over the driving of the car,
Speaker 1: the human can do that. The other thing about the
Speaker 1: zookes it can drive forward or backwards. The car is
Speaker 1: built the same way on both sides so that it
Speaker 1: can drive either direction. So again that's kind of forward thinking.
Speaker 1: This is happening. The autonomous cars are happening right now. Tesla,
Speaker 1: I think, is pretty much in the lead with the
Speaker 1: what they're doing for the average consumer, but every major
Speaker 1: car company has got their hands in this. All right,
Speaker 1: coming up, I'm gonna tell you about China and why
Speaker 1: they are banning certain social media apps and messaging apps.
Speaker 2: But first we'll take some of your calls.
Speaker 1: Triple eight rich one on one eight eight eight seven
Speaker 1: four to two four one zero one. My name is
Speaker 1: Rich Dmiro. You are listening to Rich on Tech. Welcome
Speaker 1: back to Rich on Tech. Rich DeMuro here hanging out
Speaker 1: with you talking technology. The phone line for the show
Speaker 1: eight eight eight rich one O one eight eight eight
Speaker 1: seven four.
Speaker 2: To two for one zero one.
Speaker 1: So go to Steve in Los Angeles with a comment
Speaker 1: about the self driving cars.
Speaker 2: Steve, you're on with Rich.
Speaker 4: Yeah, I work with veterans and a big problem is
Speaker 4: they a lot of times they have to cancel their appointments,
Speaker 4: their doctors appointment because they did they have transportation and
Speaker 4: the ride services are very unreliable. And I was also
Speaker 4: thinking of our seniors, you know, who tent drive any more.
Speaker 4: So if somehow these big companies are someone, could you know,
Speaker 4: donate car because they're not gonna be able to afford
Speaker 4: to buy a self driving car. But that's a big
Speaker 4: problem with our veterans is getting transportation or not being
Speaker 4: able to driving inhabit to cancel their appointments.
Speaker 1: Yeah, this is actually I didn't mention this in my
Speaker 1: initial talking about these self driving cars. There's another aspect
Speaker 1: and that's a way moo, and this is accessibility and
Speaker 1: Waimo is a huge proponent of this. Uh, people with disabilities,
Speaker 1: limited site, limited movement. Uh, there are these cars will
Speaker 1: be a huge, huge win for that.
Speaker 2: Well they don't.
Speaker 1: They won't need to because with something like way Mow,
Speaker 1: they'll be able to just to just hail it, so
Speaker 1: you'll be able to just get.
Speaker 5: It to pick you up.
Speaker 1: And so now Uber and some of these companies they
Speaker 1: do have like an accessibility where you can hail like
Speaker 1: an accessibility version of that car where you may have
Speaker 1: assistance you have a wheelchair or something like that. But
Speaker 1: I think the next level of especially for someone who
Speaker 1: has a vision issue or hearing issue or any sort
Speaker 1: of limited mobility, these things could really be a huge win.
Speaker 4: Yeah, because I had one. I had one veteran who
Speaker 4: the Uber that came for him couldn't accommodate like his
Speaker 4: his device or whatever the thing is the only other
Speaker 4: thing I was saying because I thought like if I
Speaker 4: won the lottery or whatever, man I start my own
Speaker 4: right service to give veterans right. And then I thought, well,
Speaker 4: the reason why that probably has been done is because
Speaker 4: all these billboards you see around will fight for you
Speaker 4: have you been injured. It's like this is why your
Speaker 4: insurance rates is so high, so they'd probably be you know,
Speaker 4: litigated out of business.
Speaker 1: Yeah, it's definitely an issue. And I think that obviously
Speaker 1: we need to take care of our elderly, We need
Speaker 1: to take care of our veterans who you know, have
Speaker 1: fought for this country. So I think that's a big
Speaker 1: area of it. And I think that it's just something
Speaker 1: that technology will continue to improve people who are you know,
Speaker 1: in these positions that you know, it's just a little
Speaker 1: bit different than than everyone else out there. So Steve,
Speaker 1: thanks for the comment. Appreciate that. Good good point. There,
Speaker 1: really good point. Let's go to Rick in Manhattan Beach. Rick,
Speaker 1: you're on with Rich.
Speaker 6: I have an old iPhone shuffle and I usually go
Speaker 6: on iTunes or I used to go on iTunes download music,
Speaker 6: but now I can do that. So is there an
Speaker 6: half or anything that I can use to downlo music
Speaker 6: because the shuffle I used and used for swimming at
Speaker 6: the waterproof. I linked the shuffle about four or five
Speaker 6: years old.
Speaker 3: So four years old, yeah, kind of.
Speaker 2: I was going to say it may be older than is.
Speaker 1: Someone was telling me that the iPod shuffle it was
Speaker 1: like a secret that it's like it's water resistant or something.
Speaker 2: Is that true?
Speaker 6: Yeah, I got some company. I bought it online. I
Speaker 6: guess they buy them in a retrofit them to make
Speaker 6: them water resistant. So yeah, it's great for swimming, for
Speaker 6: doing labs. So any suggestions at all.
Speaker 1: The program I know is called Walter Pro, and I'm
Speaker 1: sure there's other ways of doing this, but the one
Speaker 1: that I know that's pretty easy for drag and drop
Speaker 1: is Walter w A l t R pro And I'm
Speaker 1: looking at the kr Wa LTR pro and it says
Speaker 1: it supports iPhone, iPad, iPod Touch all generations, iPod Classic, Nano,
Speaker 1: and Shuffle all generations.
Speaker 2: And so this is a paid app.
Speaker 1: But as far as I remember using this app, you
Speaker 1: literally just drag and drop the files onto the app
Speaker 1: once you connect your device, and it puts them into
Speaker 1: the right place on that app. So it's been a
Speaker 1: bit since I used it, but it looks like it's
Speaker 1: still up to date. It's uh thirty five bucks for
Speaker 1: the year. So and I like this company, and I'm
Speaker 1: looking for like an alternative to that. There's probably some
Speaker 1: sort of open source device that can do or software
Speaker 1: that can do this as well. But when you connect
Speaker 1: it to iTunes, it's not supported anymore.
Speaker 2: Is that the deal?
Speaker 7: No, No, it's not interesting.
Speaker 6: Okay, well I would plug it in, you know, with
Speaker 6: the actually the cord.
Speaker 2: Yeah. And the other thing.
Speaker 1: The other question people always have is they're wondering, how
Speaker 1: do I get the music off my iPod? Because Apple
Speaker 1: kind of made them a one way street. And I
Speaker 1: guess that was for a reason back in the day,
Speaker 1: but it was much more like loading stuff onto them.
Speaker 1: And I feel like the sinc never really worked that
Speaker 1: well with these things. It went there and then like
Speaker 1: people were just very confused about it. But check out
Speaker 1: walter Wa lt R Pro and I'll look in the
Speaker 1: commercial and see if there's any if there's any sort
Speaker 1: of like open source alternative to that program that may
Speaker 1: be free.
Speaker 2: But I think that's your best bet for right now.
Speaker 2: And try it. You could try it out.
Speaker 1: You can download it to try it, see if it works,
Speaker 1: and then if it does, you know, maybe pay the
Speaker 1: thirty five bucks to do it.
Speaker 2: Okay, thank you very much, all right, Rick, appreciate it.
Speaker 1: Uh eighty eight rich one O one eight eight eight
Speaker 1: seven four to two four one zero one might have
Speaker 1: heard this. Uh China ordered Apple to remove WhatsApp Threads
Speaker 1: and other messaging apps, including Signal and Telegram, from the
Speaker 1: app store in China. Apple said it's doing what it's
Speaker 1: told it was due to national security concerns. They didn't
Speaker 1: give many other details, but China is concerned that the
Speaker 1: apps could be used to spread negative content and called
Speaker 1: and cause social unrest.
Speaker 8: HM.
Speaker 2: Now, where have we heard this? TikTok uh?
Speaker 9: Oh?
Speaker 1: So this is going to be interesting and China, I
Speaker 1: don't think there was much thought. They were probably just like,
Speaker 1: let's just do this. They didn't ask anyone, They didn't
Speaker 1: ask you know, they didn't take a vote. So will
Speaker 1: this impact TikTok here in the US? Time will tell
Speaker 1: eighty to eight Rich one O one eight eight eight
Speaker 1: seven four to two four ones.
Speaker 10: Year a one.
Speaker 1: Welcome back to rich on tech. Rich Demiro here hanging
Speaker 1: out with you, talking technology. Joining me now, Laura May Martin,
Speaker 1: executive productivity advisor at Google and author of a new
Speaker 1: book called Uptime, A Practical Guide to Personal Productivity and Wellbeing.
Speaker 11: Laura, thanks so much for joining me today.
Speaker 12: Thanks so much for having me so your.
Speaker 1: Book really speaks to me because I'm always trying to
Speaker 1: be more productive. And I think this is kind of
Speaker 1: new to the mix, this idea of well being, something
Speaker 1: that might not have been in the conversation until maybe
Speaker 1: a couple of years ago.
Speaker 13: Yeah, I think that some people think of productivity and
Speaker 13: well being as being two opposite sides, and so they're competing.
Speaker 13: But the book really talks about that not only is
Speaker 13: it important to prioritize well being, but it makes you
Speaker 13: more productive, and so how to integrate it into your
Speaker 13: overall workflow.
Speaker 1: So what's sort of a simple yet maybe effective routine
Speaker 1: change that people can make to boost their productivity.
Speaker 13: So one routine change I talk about is just getting
Speaker 13: control of your mornings.
Speaker 12: So mornings are that way of setting up your day.
Speaker 13: So even if you can only take five or ten
Speaker 13: minutes before your first commitment and wake up and do
Speaker 13: something that fills your own energy tank, whether that's meditating, journaling,
Speaker 13: just sitting in silence, drinking coffee, whatever it is, that's
Speaker 13: one small thing, just a few minutes that carries you
Speaker 13: into the rest of your day and gives you that
Speaker 13: big energy boost before you start handing out energy everywhere else.
Speaker 1: I don't typically do that on the weekdays, but on
Speaker 1: the weekends. I really relish being up before everyone else
Speaker 1: and having that first cup of coffee when everything is
Speaker 1: just silent, and I really do enjoy that. Okay, So
Speaker 1: email is one of my biggest work areas. I'm always
Speaker 1: just overloaded with so many messages, which I love because
Speaker 1: that's a good thing, but it's also really tough to
Speaker 1: get through all of those. So what's your top tip
Speaker 1: for sorting and prioritizing messages? So?
Speaker 13: I think you want to first clear out anything you
Speaker 13: don't need to see. So sometimes people say, I have
Speaker 13: tens of thousands of emails in my inbox, but most
Speaker 13: of them I don't need to open. So the first
Speaker 13: tip is just maybe searching the word unsubscribe and getting
Speaker 13: rid of things that you don't need to see. In Gmail,
Speaker 13: you can just do it right within the email and
Speaker 13: subscribe from list.
Speaker 12: Secondly, you want.
Speaker 13: To pop out things you do need to see, So
Speaker 13: emails from your manager directly to you should look important,
Speaker 13: and you can do that by setting up filters in
Speaker 13: Gmail and attaching a red label when those emails come in.
Speaker 13: So now you're visually prioritizing. And then the third step
Speaker 13: is thinking about how to sort your email. The same
Speaker 13: way you do your laundry. So you empty your inbox
Speaker 13: like your dryer. You put things into piles based on
Speaker 13: what future you needs to do with those next, whether
Speaker 13: it's read, review, respond, and then you go through those
Speaker 13: piles all at once.
Speaker 1: Okay, I just heard you say to put a red label.
Speaker 1: So can you have different color labels in email?
Speaker 5: You can?
Speaker 13: So once you create a label, you can attach it
Speaker 13: with a filter. So in this case, it would be
Speaker 13: from my manager to me, always apply this label. And
Speaker 13: then on the left side in Gmail, when you're hovered
Speaker 13: over a label name, you'll see three dots, and when
Speaker 13: you click on those three dots, you're able to change
Speaker 13: the label color based on how you want to feel
Speaker 13: when it comes to here in box.
Speaker 1: Wow, I love it. I just learned something so very good.
Speaker 1: This entire interview is worth it. So many people feel
Speaker 1: guilty taking down time, and there was a point in
Speaker 1: my life when I felt really guilty doing this as well.
Speaker 1: But how can scheduling breaks actually make us feel more productive?
Speaker 13: So not only does downtime help to prevent burnout and
Speaker 13: give you that chance to decompress and process everything that
Speaker 13: you've heard and thought about all day, but Actually, research
Speaker 13: shows that you're most creative during downtime. So those times
Speaker 13: in your workout, your commute, on a walk, those are
Speaker 13: times when you're actually coming up with your best ideas.
Speaker 12: It's not in another meeting for the day.
Speaker 13: And so if you really think about scheduling, downtime is
Speaker 13: making you more creative, long term, holistic when it comes
Speaker 13: to productivity, it's easier to make sure you're prioritizing that
Speaker 13: as something you need to do to be productive.
Speaker 10: I agree.
Speaker 1: I always get my best ideas when I'm literally not
Speaker 1: thinking about what I should be thinking about. And that's
Speaker 1: why I take a look a lot of notes and
Speaker 1: then send them to my email and when I get back, I'm.
Speaker 14: Like, oh, yeah, that was a good frout perfect.
Speaker 11: Smartphones.
Speaker 1: We love them, we hate them, where everything in between.
Speaker 1: They are such a big part of our lives, but
Speaker 1: they are really addictive. They make us engage at times
Speaker 1: maybe we don't want to, but we also need them.
Speaker 1: So what's sort of a practical first step we can
Speaker 1: take to develop a healthier relationship with this thing that
Speaker 1: is always with us?
Speaker 13: Right, And like you said, technology is so helpful. It
Speaker 13: connects us in so many ways and it's really just
Speaker 13: about finding the right way to make technology work for
Speaker 13: you instead of against you. So that could be as
Speaker 13: simple as what I do is create a schedule on
Speaker 13: my phone for my social media apps and things I
Speaker 13: don't want to open during the workday. I have times
Speaker 13: when I'm locked out of them until the evening when
Speaker 13: I've decided. I also have a bedtime for my phone
Speaker 13: and a bedroom for my phone, and it's outside of
Speaker 13: my bedroom, so the alarm goes off, I put my
Speaker 13: phone to bed on the charger, and then I have
Speaker 13: some time away from screens before going to bed, and
Speaker 13: when I wake up in the morning, I do at
Speaker 13: least one thing before touching my phone. And so I
Speaker 13: think just having those small habits just help us make
Speaker 13: sure that we're not getting distracted by technology, but that
Speaker 13: it's working for us in the right ways.
Speaker 1: I love the idea of putting the phone to bed,
Speaker 1: like rocking it to sleep, maybe reading it or reading
Speaker 1: in a story.
Speaker 11: Singing in a little song.
Speaker 9: I love.
Speaker 1: So, what are some of the common signs that we
Speaker 1: have become too attached to our phone? Is it that
Speaker 1: kind of last scroll before closing your eyes to sleep?
Speaker 11: Is that like the dead giveaway.
Speaker 13: I like to say, think of your phone or any
Speaker 13: work in your home or device, kind of like in laws.
Speaker 13: You want to create the same type of boundaries you
Speaker 13: would have if they lived with you, So you would
Speaker 13: not invite them into your room first thing in the morning,
Speaker 13: you would not sit with them until the minute you
Speaker 13: go to bed, and so same thing that you would
Speaker 13: do with your phone. You want to say, you know,
Speaker 13: I'm having that healthy tie away from it, or I
Speaker 13: find myself checking my phone when I don't plan on.
Speaker 12: Doing anything about it.
Speaker 13: I think that's one of the biggest things, when it's
Speaker 13: you know, I'm not actively working, I'm not responding to
Speaker 13: emails right now, I'm just kind of checking to and.
Speaker 12: So just giving yourself maybe one evening a week.
Speaker 13: I do a challenge at Google called no Tech Tuesday Night,
Speaker 13: and it's just for six weeks, one evening just saying
Speaker 13: from dinner to the following morning, try and plugging from
Speaker 13: your device or putting it in another room and checking it,
Speaker 13: you know, occasionally if you have urgent things, but in general,
Speaker 13: finding ways to do hobbies or you know, play a
Speaker 13: board game or be really present, or just taking one
Speaker 13: night to see how that feels and how it affects
Speaker 13: your sleep and the following morning being more.
Speaker 12: Productive the next day is actually one of the top
Speaker 12: feedback from.
Speaker 11: That great advice.
Speaker 1: Okay, saying no to people and requests and just everything
Speaker 1: is really really tough.
Speaker 11: How can we say no in a nice way?
Speaker 9: Yeah?
Speaker 13: I think some people say no is a complete sentence,
Speaker 13: but for me that always felt uncomfortable. And you want
Speaker 13: to maintain that social capital and friendliness and you know, approachability,
Speaker 13: and so finding ways that say no but in a
Speaker 13: way that feels approachable, and so saying no because you know,
Speaker 13: giving people true insight into what you're prioritizing, what you're
Speaker 13: working on and why you can't attend, or saying no
Speaker 13: but you know, I can't speak at your event, but
Speaker 13: here's a ton of resources from past events I've done
Speaker 13: or other speakers you might want to consider or not
Speaker 13: right now, that's not something I can prioritize currently, but
Speaker 13: please reach back out in a few months and my
Speaker 13: priorities may have changed. And so all of those are
Speaker 13: still ways of saying no, but they help you and
Speaker 13: the person who's requesting feel a little better about it.
Speaker 1: We're hearing a lot more about work life balance. This
Speaker 1: probably goes to the well being section of your book.
Speaker 1: But what's a boundary that someone can set with their
Speaker 1: employer or maybe the people they work with that you recommend.
Speaker 13: Yeah, So whenever you're setting a boundary, I always recommend
Speaker 13: talking about what you do do instead of what you
Speaker 13: don't do. So let's say that you're trying to leave
Speaker 13: every day at five pm to spend time with your
Speaker 13: children and you know, be present at dinner and maybe
Speaker 13: you'll check back on later. But instead of saying I
Speaker 13: don't take meetings after five, you can say I take
Speaker 13: meetings between eight and five, and then I'm available after
Speaker 13: eight pm for anything urgent. So now you're showing them
Speaker 13: what you will do and giving them that full picture
Speaker 13: of when you're available, versus trying to tell them everything
Speaker 13: you won't do. So that's a good way of saying,
Speaker 13: you know, this is a boundary that I have and
Speaker 13: here's how to reach me.
Speaker 11: Now. For some it may seem like a long time.
Speaker 1: Ago, but a lot of people are still adjusting to
Speaker 1: that work work from home, that hybrid kind of atmosphere.
Speaker 1: So what can home based workers do to optimize their productivity?
Speaker 14: So, first you.
Speaker 13: Want to ask yourself, are you what I call a homebaser,
Speaker 13: which means you focus better at home, or an outfielder,
Speaker 13: which means you focus better out And so based on
Speaker 13: your answer to that, you can start to structure your schedule.
Speaker 13: It's really just about knowing yourself and setting up your environments.
Speaker 13: The other cool thing you can do is by picking
Speaker 13: what I call hot spots. So instead of having everything
Speaker 13: be done at your desk, if you were working from home,
Speaker 13: you can say, I always code at my desk, I always.
Speaker 12: Answer emails outside on my porch. I always make phone
Speaker 12: calls on a walk.
Speaker 13: And so what that does is it helps your brain
Speaker 13: associate those spots with those types of activities, and then
Speaker 13: it's easier for you to slip into that mood. When
Speaker 13: you go on the porch, you're already thinking email, and
Speaker 13: so that helps with working from home but still having
Speaker 13: different places for different things.
Speaker 1: Laura may Martin, executive productivity advisor at Google.
Speaker 11: Thanks so much for joining me today.
Speaker 12: Thanks for having me.
Speaker 10: This is great, all right.
Speaker 1: The book is called Uptime, A Practical Guide to Personal Productivity.
Speaker 11: And well Being.
Speaker 1: You can find it anywhere you buy books. I'll put
Speaker 1: it on the website as well rich on Tech dot
Speaker 1: TV more rich on Tech coming your.
Speaker 11: Way right after this.
Speaker 1: Welcome back to rich on Tech. Rich Demiro here talking
Speaker 1: technology at triple eight Rich one oh one. That's eight
Speaker 1: eight eight seven four to two four one zero one.
Speaker 1: If you have a question about technology, give me a call.
Speaker 1: Website is rich on Tech dot TV. Once you're there,
Speaker 1: you can hit contact to send me an email, and
Speaker 1: you can also sign up for my newsletter. Let's go
Speaker 1: to Angie in Los Angeles. Angie, you're on with Rich.
Speaker 3: Hi. I just recently found out that my life top
Speaker 3: has what seems to be maybe of root kit or
Speaker 3: like a kernel route type of malware loaded on it.
Speaker 3: And I've been trying to I've done like a regular
Speaker 3: reset that didn't work. I've been trying to, you know,
Speaker 3: find where it is, and it does come. Something comes
Speaker 3: up on my control panel and I'm able to delete
Speaker 3: drivers related to it. But then as soon as I
Speaker 3: turn it back on, you know, turn it off, turn on,
Speaker 3: it reinstalled. There definitely seems to be something embedded and uh,
Speaker 3: you know, even the the of the Yeah, So I
Speaker 3: was wondering if you had any good resources for someone
Speaker 3: I'm thinking I need to clean reinstall of the Windows
Speaker 3: program and then just to you know, somebody to find
Speaker 3: where this is, this root kit is and and get
Speaker 3: rid of it. But my local uh best I doesn't
Speaker 3: have the same resources they used to do. Everybody's pearing
Speaker 3: down their resources, and I need I'm in need of
Speaker 3: a good resource to do a reinstall and then just
Speaker 3: to wipe it clean. I mean, just what do they
Speaker 3: call that new cupa.
Speaker 2: A clean install? What? What version of Windows are you using?
Speaker 3: Ten?
Speaker 1: Okay, you can do a clean install yourself. Have you
Speaker 1: tried it?
Speaker 3: No? I have not. That's probably why I'm a little
Speaker 3: nervous at doing it myself, but also getting rid of
Speaker 3: the malware that seems to be embedded that was That's
Speaker 3: probably the biggest concern of mine is you know, even
Speaker 3: if I do the reinstall, if I don't get rid
Speaker 3: of the malware, then I'm still back at square one again.
Speaker 1: So, well, did you did you try to remove this
Speaker 1: with a program like malware bytes or Windows Defender?
Speaker 3: You know, I'm in the process of doing that. I
Speaker 3: was trying to think of a way without connecting to
Speaker 3: my network of you know, because this is obviously an
Speaker 3: affected laptop. So I don't want to connect to my
Speaker 3: network and I need and load it there without any type.
Speaker 2: Of uh yeah, the internet.
Speaker 3: Yeah, well it's kind of like you catch twenty two
Speaker 3: and that's.
Speaker 2: I hear you, I hear you.
Speaker 5: Yeah.
Speaker 1: Well, look, I mean, if you want to get a
Speaker 1: professional to do this, it's it's a quite simple job.
Speaker 1: So my kid actually got a virus on his laptop
Speaker 1: a couple of months ago, and you're right. I did
Speaker 1: disconnect it from the network and I I did a
Speaker 1: clean install of Windows and it did remove it and
Speaker 1: it's fine. But it wasn't the toughest process. And this
Speaker 1: is why a backup is so important because when these
Speaker 1: things happen, if you have a backup, you just clean install,
Speaker 1: wipe the system, and you're you're up and running again.
Speaker 1: But if you want a professional to do it, there's
Speaker 1: a place called you Break I Fix.
Speaker 2: Have you heard of that?
Speaker 3: Oh yeah, yeah, I mean there's quite a few of
Speaker 3: them there.
Speaker 1: Yeah, they're they're a little chain, so they will do it. Obviously,
Speaker 1: the best buys. I'm surprised they don't have the ability
Speaker 1: to do that. But you can also just look on
Speaker 1: Yelp for a you know local like you know computer
Speaker 1: repair clinic or repair shop and they will be able
Speaker 1: to do it. Like if you want to go more local,
Speaker 1: right like a locally owned place, you can just search
Speaker 1: some computer repair and Yelp and find. What I typically
Speaker 1: recommend is just call the first two locations that are
Speaker 1: near you that are highly rated and just see which
Speaker 1: one you get a better feel for. You know, because
Speaker 1: some people are really nice and some people are very short,
Speaker 1: and so you probably don't want to go with the
Speaker 1: person that's short because if they're short with you when
Speaker 1: you haven't paid them yet, imagine once you've paid them.
Speaker 1: So that's why I always call the local business to
Speaker 1: kind of see what they're what their deal is.
Speaker 3: And this is not my line of work, so I'm
Speaker 3: kind of wondering. So when you get your reinstall of Windows,
Speaker 3: how did you get rid of the virus without using
Speaker 3: your network to load something into get rid of the virus?
Speaker 1: Well, I just went into the Windows cleaning. Windows has
Speaker 1: a way to clean install from Windows. So if you
Speaker 1: go into your Windows settings, there is a way to
Speaker 1: reset if you search, like I think they used to
Speaker 1: call it refresh, but now they call it reset. So
Speaker 1: if you do that or just type in you know,
Speaker 1: into their search functionality reset Windows. There's like a bunch
Speaker 1: of different options, but it has them all kind of
Speaker 1: built into the system, or it should be. And as
Speaker 1: long as now, if this thing has gotten into like
Speaker 1: the bios of your computer, that might be different. But
Speaker 1: I would say typically ninety percent of issues with viruses
Speaker 1: or you know, at the software level, and so I
Speaker 1: think you're probably going to get rid of it upon
Speaker 1: the first clean install, but I would try that first,
Speaker 1: Just open it up and do that.
Speaker 3: I did the reset a couple of times and it
Speaker 3: just was right back to where I started, and I
Speaker 3: need it the whole thing twice, and so it seems
Speaker 3: to be really embedded, you know, deep in like maybe
Speaker 3: the firmware or something. I'm not really sure, but it's
Speaker 3: not white being clean with just a reset alone.
Speaker 1: If it is a root kit kind of thing, then yeah,
Speaker 1: you definitely you should probably get someone that helps. But
Speaker 1: I would go to you Break I Fixed. They definitely
Speaker 1: handle this kind of stuff. Again, if you want the
Speaker 1: local person, you know, go with the local. But most
Speaker 1: people I hear back from with the U Break experience,
Speaker 1: they kind of like it. And it's a national chain,
Speaker 1: so there's always that backing of like a big company.
Speaker 1: If you want, you know, if you need help or something.
Speaker 1: But good luck, Angie, and keep me posted. Email me
Speaker 1: on the website let me know an update so that
Speaker 1: I can share. Okay, thank you, all right, thanks a lot,
Speaker 1: thanks for the call. Eighty to eight rich one on
Speaker 1: one eight eight eight seven four to two four.
Speaker 2: One zero one.
Speaker 1: Global smartphone market is actually growing again. So we've been
Speaker 1: talking about how smartphone sales were down for a while.
Speaker 1: Now they're back up seven point eight percent growth. In
Speaker 1: the first quarter of twenty twenty four, Samsung also overtook
Speaker 1: Apple once again as the top smartphone maker. Now, before
Speaker 1: you get too excited, let me explain what happened. So
Speaker 1: last year, at the end of the year, Apple overtook Samsung.
Speaker 1: Now the first quarter this year, Samsung overtook Apple. But
Speaker 1: here's the thing. Apple releases their new phones in the
Speaker 1: fourth quarter of the year and Samsung releases their new
Speaker 1: phones in the first quarter of the year. So is
Speaker 1: this really just people buying new phones from these makers
Speaker 1: and some people like Apple, some people like Samsung.
Speaker 2: Probably.
Speaker 1: This is all according to IDC, And in the first
Speaker 1: quarter of twenty twenty four, Samsung shipped sixty million smartphones.
Speaker 1: Sixty million smartphones, that's a twenty percent market share. We're
Speaker 1: talking worldwide here. Apple experienced a nine point six percent
Speaker 1: year over year decline shipping fifty million smartphones and that
Speaker 1: is a seventeen percent market share. The other brands that
Speaker 1: are in here is Shaomi. They are big in China,
Speaker 1: they're coming back very strong. And then there's this company
Speaker 1: called Transient. This is a company in South Africa and
Speaker 1: they are very popular in that market. The main takeaway
Speaker 1: from this is that consumers want more expensive devices these days.
Speaker 1: They want that premium device, but they know that they're
Speaker 1: going to hold on to it for a longer amount
Speaker 1: of time. So we've talked about the fact that people
Speaker 1: are keeping their phones for three plus years. That seems
Speaker 1: to be the big trend, and it makes sense. If
Speaker 1: you're spending a lot of money on a phone and
Speaker 1: you're dividing up those payments by three years, which a
Speaker 1: lot of people are doing, then why would you not
Speaker 1: want to keep that phone.
Speaker 2: For as long as humanly possible?
Speaker 1: And air Chat this is an app that is taking
Speaker 1: not so much the world by storm, but so far
Speaker 1: the tech folks Silicon Valley folks really like this app
Speaker 1: called air Chat. It's kind of like Twitter, but with
Speaker 1: audio posts. So I did download it. I did test
Speaker 1: it at you record your voice, it posts your voice as
Speaker 1: a little sort of I guess a tweet for not
Speaker 1: a better word. But it also transcribes what you say,
Speaker 1: so people can scroll through read what you said, but
Speaker 1: also listen to your voice. I liken it to leaving
Speaker 1: a voicemail for the world, So it uses AI to
Speaker 1: generate those transcriptions and it's kind of fun. It's different.
Speaker 1: I don't know if it's going to catch on, but
Speaker 1: it's it's certainly a new take on social media. Like
Speaker 1: I said, if you want to check me out rich
Speaker 1: on Tech on air Chat.
Speaker 2: That is the new app.
Speaker 1: By the way, the guy who started this app, I
Speaker 1: lunched with him. I looked at my email like almost
Speaker 1: like fifteen years ago.
Speaker 2: I think he was doing stuff back then.
Speaker 1: Hey, it only takes one hit, right, and now apparently
Speaker 1: he's got a hit. Ay to eight Rich one one
Speaker 1: eight eight eight seven four to two four one zero one.
Speaker 1: You are listening to rich on Tech. Welcome back to
Speaker 1: rich on Tech. Rich Demiro here talking technology with you
Speaker 1: at Triple A. Rich one oh one eight seven four
Speaker 1: to two four one zero one the website for the
Speaker 1: show rich on tech dot TV. Once you're there, you
Speaker 1: can see all of the stories that I do for television.
Speaker 1: You can read the newsletter, you can sign up for
Speaker 1: the newsletter.
Speaker 2: What else. Oh, you can also see show notes.
Speaker 1: So if you want to see in real time what
Speaker 1: I mentioned on the show, just hit the light bulb
Speaker 1: up the top of the website. And if you want
Speaker 1: to listen to this show as a podcast later on,
Speaker 1: you can also do that through the website. Just subscribe
Speaker 1: on your favorite audio app. Thanks for being here, Thanks
Speaker 1: for listening. Do appreciate it. We got a lot on
Speaker 1: the show. This hour, I'm going to talk about a
Speaker 1: new wearable pendant that will record pretty much all of
Speaker 1: your life in audio, and then you can search it
Speaker 1: sort of chat gp GPT style. Netflix as growing members
Speaker 1: once again, Well they're not growing them. It's not like
Speaker 1: they have a lab with or growing people. But you
Speaker 1: know what I mean, They're growing memberships, like more people
Speaker 1: are signed up. Sounds like a Netflix show to grow
Speaker 1: members But I will tell you, I will tell you
Speaker 1: what they are doing to sort of make more people
Speaker 1: pay and then coming up. Later this hour, we have
Speaker 1: a guest, Dan O'Dowd of the Dawn Project. He will
Speaker 1: explain why Tesla's full self driving software is not ready
Speaker 1: for the streets. Eighty eight Rich one one eight eight
Speaker 1: eight seven four to two four one zero one. Let's
Speaker 1: go to Adam in Orlando, Florida. Adam, you're on with Rich.
Speaker 9: Hi.
Speaker 5: Rich.
Speaker 7: I'm calling because I was checking my Gmail and I
Speaker 7: decided to play around with the settings, and I looked
Speaker 7: in the privacy section and I noticed something I'd never
Speaker 7: noticed before having my Gmail email address for a long time,
Speaker 7: which is that it gives you the option to search
Speaker 7: your I think email address in the dark web to
Speaker 7: find anywhere results, and then it tells you if there
Speaker 7: are results, it can charge you to find out what
Speaker 7: those results are and maybe clean it up. I think so.
Speaker 7: So I'm calling to find out if if you know
Speaker 7: about that, or if there is a maybe another system
Speaker 7: or another service that provides something like that, because I
Speaker 7: do have a DOTU email address. So I'm just wondering
Speaker 7: if you know what's a good efficient way to help
Speaker 7: clear your clear anything you may have hackers may have
Speaker 7: on you on.
Speaker 5: The dark web.
Speaker 1: Okay, well, great, question, And yes, I use the Google
Speaker 1: Dark Web monitoring for sure. I get alerts when my
Speaker 1: stuff shows up, which it often does. But here's the
Speaker 1: number one thing. You cannot get this information off the
Speaker 1: dark web. No matter who promises that to you, they
Speaker 1: can't do that. The dark web is not a database
Speaker 1: that someone maintains that you can say, hey, can you
Speaker 1: pull my information off of here, and some hacker somewhere says, oh, sure,
Speaker 1: let me kindly do that. No, that's not the way
Speaker 1: it works. So number one, once your information is out there,
Speaker 1: it is out there forever. There is no getting it back.
Speaker 1: So that's very important to know because people will spend
Speaker 1: a lot of money trying to clear up these results.
Speaker 2: Now what Google does. There's two things.
Speaker 1: Number one, Adam, do you pay for Google storage or no?
Speaker 10: No?
Speaker 7: No, I just have the regular basic account.
Speaker 1: Okay, so I pay for the Google storage, So I
Speaker 1: actually can so Google any Google member. Like, if you
Speaker 1: have a Google account, you can search for your information
Speaker 1: one time, which is what you stumbled upon, right, So
Speaker 1: that if you want to find that, you can go
Speaker 1: to one dot Google dot com and there's a section
Speaker 1: that says dark Web report and you click try now
Speaker 1: and then run scan and it will show you the
Speaker 1: information that's out there now. For me, I have thirty
Speaker 1: seven data breachesked to my info on the dark web
Speaker 1: that includes my name, data, birth phone number, email, passwords,
Speaker 1: user names, gender, Let's see is there anymore? Yeah, that's
Speaker 1: pretty much it. So that information is out there, and
Speaker 1: this will give you if you click into these pretty
Speaker 1: specific information like I can see my twenty twenty one
Speaker 1: AT and T subscriber data breach. It's got my name data,
Speaker 1: birth phone number, email, and address now floating around on
Speaker 1: the web for anyone to see.
Speaker 2: Thank you, AT and T. So what's the point of
Speaker 2: all of this.
Speaker 1: So the point of all of this is really to
Speaker 1: be understanding of the fact that this is out there. Google,
Speaker 1: they will do one thing for you. They will pull
Speaker 1: your information off of their search results if you ask
Speaker 1: for that. So there's a difference between your information being
Speaker 1: out there on the dark web, which is in some
Speaker 1: sort of database that people are changing hands all the
Speaker 1: time they're selling this information, and information being in search results.
Speaker 1: So Google, if you use their their monitoring program, which
Speaker 1: you can get for free if you're anyone, can get
Speaker 1: that for free. It's called Results About You that will
Speaker 1: allow you to pull information off of Google search results.
Speaker 1: So if there's a Google search result that has your name,
Speaker 1: your address, or phone number on one of these websites
Speaker 1: like spoke Yo or checkmate or whatever they're called, and
Speaker 1: you say, hey, I don't like that information being there.
Speaker 1: Google will assess that and say, okay, should we take
Speaker 1: that down, and they will make a decision. It's not
Speaker 1: always guaranteed, but the bigger thing about all of these
Speaker 1: dark web situations is understanding what information is out there,
Speaker 1: and more importantly, not reusing your information and also not
Speaker 1: giving out your information in the first place. So, for instance,
Speaker 1: phone number, I mean, I'm looking at my phone number
Speaker 1: right here. It's telling me, I mean this at and
Speaker 1: T breach was really bad. I'm looking at my data birth,
Speaker 1: my real phone number, and my real email address that
Speaker 1: is just now out there for anyone, which is really scary.
Speaker 1: So again, the more you can do to keep your
Speaker 1: information private going forward, I think is going to be
Speaker 1: a better way of going about this. With that said,
Speaker 1: there are a couple of tools that I will link
Speaker 1: up on the website rich on tech dot tv that
Speaker 1: can reveal where some of this information is. The First
Speaker 1: one keeper Security dot com. They do a free data
Speaker 1: breach you can scan and it will give you some
Speaker 1: information about your data breach information out there. Keep in
Speaker 1: mind a lot of these things want to sell you
Speaker 1: on something else, so they're showing you this information in
Speaker 1: hopes of converting you to a paid customer. The other
Speaker 1: one that I think is actually pretty good with the
Speaker 1: information they give is scan dot aura dot com. Scan
Speaker 1: dot au r a dot com. And this one actually
Speaker 1: shows my passwords that are flying around the Internet.
Speaker 2: Now they have them.
Speaker 1: Redacted a little bit, but I can tell a couple
Speaker 1: of those passwords I recognize, and that's really scary.
Speaker 2: So I can see.
Speaker 1: That I do not want to reuse that password ever
Speaker 1: again because it is out there on the open web.
Speaker 1: And then it gives all of my account names that
Speaker 1: are out there on the web. Most of them are
Speaker 1: rich DeMuro, which I get. I mean, that's my name,
Speaker 1: that's what I use, so that's gonna be pretty standard.
Speaker 1: The other one that this one is pretty a pretty
Speaker 1: big website. It's called haveiben pned dot com and they
Speaker 1: spell pned pwned dot com. You can put your email
Speaker 1: address in there and they will notify you for free
Speaker 1: anytime your email address shows up on one of these
Speaker 1: dark web breaches. Now, we're actually gonna have an interview
Speaker 1: with the guy who runs this website, Troy Hunt. We
Speaker 1: will have an interview with him next week and he
Speaker 1: explains I actually ask him about these dark web, these
Speaker 1: dark web monitoring services because I was curious about them.
Speaker 1: So he will explain what his take is on paying
Speaker 1: for these services. And let me just tell you spoiler alert,
Speaker 1: probably not worth paying for these services.
Speaker 2: So where does that leave us?
Speaker 1: Go to the Google Results about you service. Definitely take
Speaker 1: advantage of that. You tell Google your information. I know
Speaker 1: it sounds counterintuitive, but you'd say, here's my phone number,
Speaker 1: here's my email address, here's my address. If you find
Speaker 1: this on the web in results, let me know, send
Speaker 1: me an email. And then I have the ability to
Speaker 1: say Google, can you take that off the internet, And
Speaker 1: in nine times out of ten in my experience, they
Speaker 1: will take that search result down. They don't go to
Speaker 1: the website and delete your information. But ninety nine percent
Speaker 1: of people are just searching on the web for your address,
Speaker 1: for your phone number. I mean, most people aren't searching
Speaker 1: for you. Let's be honest. Unless you owe someone something
Speaker 1: or whatever, but that they will take down that search result.
Speaker 1: With the dark web, there are ways again, like I said,
Speaker 1: to check out your information that's out there, but there's
Speaker 1: not much you can do about that information being out there.
Speaker 1: I will link all of the things I talked about
Speaker 1: on the website rich on tech dot TV. My main takeaway,
Speaker 1: my number one takeaway. If you get nothing else out
Speaker 1: of this conversation, limit the amount of information you give
Speaker 1: out to people. If a random website you're signing up
Speaker 1: for asks for your data, why do you need to
Speaker 1: give them your actual date of birth? Unless it is
Speaker 1: something like a credit card or your bank or whatever,
Speaker 1: why do they need to know that? They probably don't
Speaker 1: email addresses. Use a cloaked email address when possible when
Speaker 1: you're signing up for random websites. You can do that
Speaker 1: through iCloud. There's a bunch of services that will let
Speaker 1: you do it. Try not to give away your real
Speaker 1: email address. Duck duck go has a nice free email
Speaker 1: address that is you can use if you want to
Speaker 1: throw away email address, So search duc duc go cloaked
Speaker 1: email I think it's called and they have that. And
Speaker 1: then when it comes to your information, like your password.
Speaker 1: Do not use the same password over and over. The
Speaker 1: problem is when you use that password, even if you
Speaker 1: think you're so good at creating a strong password, if
Speaker 1: that password is out on the web. What these hackers
Speaker 1: do is they take that password, they see the email
Speaker 1: address associated with it, and they say, okay, let's hit
Speaker 1: up the top fifty major websites and see if this
Speaker 1: little combination of email address and password unlocks this website.
Speaker 1: So they go to Bank of America, they go to Chase,
Speaker 1: they go to American Express, they go to all those
Speaker 1: banks out there, and they try your email address and password,
Speaker 1: and sometimes that might unlock the website and get them in.
Speaker 1: That's called credential stuffing. That's what happened with Roku. So
Speaker 1: do not reuse the same passwords across websites. Those are
Speaker 1: some of the best ways to protect yourself. That is
Speaker 1: my recommendation. Okay, let me get off the soapbox and
Speaker 1: tell you real quick about Netflix before we go to
Speaker 1: break eighty eight rich one oh one eight eight eight
Speaker 1: seven four to two four one zero one. Not much
Speaker 1: to report about Netflix except their memberships grew sixteen percent.
Speaker 1: They now have almost two hundred and seventy million people
Speaker 1: paying every month to watch Netflix. But here's the concerning issue.
Speaker 1: They have five hundred million people interacting with the service.
Speaker 1: What does that mean. There's a lot of freeloaders that
Speaker 1: are still using other people's Netflix accounts.
Speaker 2: So two things.
Speaker 1: Number one, Netflix says, starting next year, we're not going
Speaker 1: to provide any updates on our membership numbers quarterly. Why
Speaker 1: because they understand the market is slowing. They're not going
Speaker 1: to have these big numbers, these big membership numbers going
Speaker 1: forward the growth. But what they are going to do
Speaker 1: potentially price hikes. They're going to crack down on password sharing,
Speaker 1: They're going to put more of an emphasis on that
Speaker 1: ad supported membership, tire and more live programming. You are
Speaker 1: listening to rich on Tech. We'll have more of your
Speaker 1: questions right after this. Welcome back to rich on Tech.
Speaker 1: Rich DeMuro here hanging out with you talking technology at
Speaker 1: triple eight rich one oh one eight eight eight seven
Speaker 1: four to two four one zero one. The website for
Speaker 1: the show rich on Tech dot tv just gave out
Speaker 1: a lot of great resources for searching for information on
Speaker 1: the dark web. So if you want to get links
Speaker 1: to those, you can get those in real time just
Speaker 1: go to Rich on tech dot TV. Hit the light
Speaker 1: bulb right at the top of the website, and that
Speaker 1: will bring you to the radio show wiki. That is
Speaker 1: a list of all of the shows and all of
Speaker 1: the show notes. So just tap into the show notes
Speaker 1: for number sixty eight and that should give you all
Speaker 1: of this stuff that I just mentioned. Let me make
Speaker 1: sure it's there. Yep, there it is Google one Google
Speaker 1: Results about you, keeper, Aura.
Speaker 2: And have I been pooned?
Speaker 1: Let's go to Gus in Morino Valley, California. Gus, you're
Speaker 1: on with Rich.
Speaker 9: Yeah.
Speaker 15: Rich, this morning my laptop, I turned it on and
Speaker 15: it was kind of slow, so I restarted it and
Speaker 15: when I when he came back, Google Boom was gone,
Speaker 15: what that will file?
Speaker 5: Yeah?
Speaker 2: What?
Speaker 10: What are you on?
Speaker 2: A Mac or a PC?
Speaker 5: It's a it's a it's a deal.
Speaker 2: Okay, So that's Windows.
Speaker 1: So maybe okay, So I actually got an email about this.
Speaker 1: It's it's there must it's interesting there. I know that
Speaker 1: Windows really tries to push the Edge browser.
Speaker 2: I don't know if you've heard of that one. Is
Speaker 2: that on your desktop?
Speaker 5: The Edge? No?
Speaker 16: No?
Speaker 5: Okay, well you know what it is? It is? Yeah,
Speaker 5: it is. Yeah.
Speaker 1: So that's Microsoft's version of Chrome, and they really pushed
Speaker 1: that hard, especially when you try to download Chrome or
Speaker 1: do anything with Chrome for the first couple of times.
Speaker 1: So he's like, hey, we're right here, We've got our
Speaker 1: own version. Why don't you try this out. It's kind
Speaker 1: of the same thing.
Speaker 5: Yeah, I have gotten done with Google Chrome, asking me
Speaker 5: if I wanted to turn it into my default.
Speaker 2: Oh yeah, yeah, absolutely.
Speaker 1: Microsoft has been I guess after that whole uh you know,
Speaker 1: that whole anti trust thing back in the nineties. Everyone's
Speaker 1: forgotten about that, but I it's we're past that anyway.
Speaker 2: But here's the thing.
Speaker 1: So, can you tap the Windows key on your computer
Speaker 1: and can you search Chrome?
Speaker 2: And does that not come up? Because it made me.
Speaker 5: I searched it done and it is like he deleted
Speaker 5: all the files somehow, really.
Speaker 15: Had a lot of information and Google Chrome and portals
Speaker 15: that I use and everything you've gone.
Speaker 5: You know, Google Chrome remembers something password, so way to go.
Speaker 5: You know, my friend, here is what he did is
Speaker 5: he reads.
Speaker 6: Restore to the system restore.
Speaker 2: Oh yeah, sure, sure, he brought did a restore point.
Speaker 5: Yeah, so he's doing it. But it's like it's been
Speaker 5: almost an hour and it's still.
Speaker 15: You know, it says please wait, well your windows, well,
Speaker 15: then setting are being restored.
Speaker 1: Well before I would have done that, I probably would
Speaker 1: have recommended just re downloading Chrome because if you were
Speaker 1: signed in on Chrome, all of your stuff will come
Speaker 1: back magically. So okay, yeah, so I would have done
Speaker 1: that before you Yeah, I would have done that before
Speaker 1: the restore point, because the restore point is kind of like,
Speaker 1: if it works, it'll be great, you know, hopefully it will,
Speaker 1: but it may not bring it back and it may
Speaker 1: not do everything properly, so.
Speaker 5: Uh would be able to stop it.
Speaker 1: I would not stop it at this point, no, because
Speaker 1: if you stop it in halfway, you could have an
Speaker 1: issue with corrupt files. So I would not do that.
Speaker 1: But gus, here's my advice. So I would wait, wait
Speaker 1: till the restore h wait till the restore completes, and
Speaker 1: see if Chrome is back on there and your computer
Speaker 1: is back to the way it was. A restore point
Speaker 1: is kind of like a time machine for your computer,
Speaker 1: so you're going back to a moment in time before
Speaker 1: a specific problem happened with your computer, and hopefully, by
Speaker 1: going back to that point in time, everything's back the
Speaker 1: way it was, but in the future, Chrome will keep
Speaker 1: Chrome is one hundred percent web based, so all the
Speaker 1: settings and things that are happening on Chrome are are
Speaker 1: copied to the cloud as long as you are signed
Speaker 1: into your Google account. So when you first open up Chrome,
Speaker 1: it will say do you want to sync this, and
Speaker 1: you can tell by the upper right hand corner. If
Speaker 1: you open up Chrome, you should have a little picture
Speaker 1: of yourself in the upper right hand corner. You can
Speaker 1: tap that, maybe your initials, but you can tap that
Speaker 1: and it will tell you Sync is on. So make
Speaker 1: sure that your sink is on on Chrome if you
Speaker 1: don't want to lose your bookmarks, your settings, your extensions,
Speaker 1: anything that you've installed on Chrome will carry over from
Speaker 1: computer to computer as long as you have sync on.
Speaker 1: If you want a little bit more privacy and you
Speaker 1: don't want anything to sync, then you can turn that
Speaker 1: sync off. You can still use Chrome without it being
Speaker 1: sync to the Google servers. So that would be my
Speaker 1: advice Gus in the future is just if somehow Chrome
Speaker 1: goes away, just go ahead and redownload it, sign in
Speaker 1: and you should be fine.
Speaker 2: All right.
Speaker 1: Coming up on the show, We've got Dan O'Dowd now
Speaker 1: Brace Yourself. Dan has some pretty pretty thorough thoughts about
Speaker 1: Tesla's self driving and i'll just tell you he does
Speaker 1: not like it. So it's an interesting interview. Dan O'Dowd
Speaker 1: is with the Dawn Project and he basically thinks that
Speaker 1: Tesla's full self driving software is not ready for the street.
Speaker 1: So he's coming up soon. Before we go to that,
Speaker 1: let me just tell you about this real quick. This
Speaker 1: is an interesting idea. It's a pendant that you wear
Speaker 1: that records pretty much everything in your life. Ninety nine
Speaker 1: dollars for this pendant. It's called the Limitless and it
Speaker 1: records your meetings and anything else you want in life.
Speaker 1: You wear it around your neck if you want, or
Speaker 1: you can clip it to your shirt. It will record
Speaker 1: the audio and then put it all into sort of
Speaker 1: your personal chat GPT. Ninety nine dollars for the device
Speaker 1: and nineteen dollars a month if you want all the features.
Speaker 1: But it has unlimited cloud storage, one hundred hours of
Speaker 1: battery life. Is this the future? We are coming into
Speaker 1: our entire lives recorded. You can search anything that you said,
Speaker 1: anything you've interacted with people.
Speaker 2: Oh my gosh, I kind of want it. You're listening
Speaker 2: to rich On Tech.
Speaker 11: Welcome back to rich On Tech.
Speaker 1: Rich Demiro here hanging out with you, talking tech now
Speaker 1: at triple eight Rich one oh one. That's eight eight
Speaker 1: eight seven four to two four one zero one.
Speaker 11: Joining me now is.
Speaker 1: Dan O'Dowd, green Hill Software CEO and founder of the
Speaker 1: Dawn Project, trying to make computers safer for humanity and
Speaker 1: a specific interest on banning Tesla full self driving.
Speaker 11: Dan, thanks so much for joining me today.
Speaker 10: Good to be here.
Speaker 1: So first off, give me a little background. Tell me
Speaker 1: what Greenhill Software does and why you started this Dawn project.
Speaker 10: Green Hills Software developed software for safety critical systems such
Speaker 10: as airplanes and cars are two biggest areas.
Speaker 11: And what about the Dawn Project? What is that? What
Speaker 11: made you start that? And what is it?
Speaker 10: So the Dawn Project is a realization that I had
Speaker 10: some years ago that we are putting computers in charge
Speaker 10: of systems that people's lives depend on. And it's in
Speaker 10: small way, but now it's become very large. We're putting
Speaker 10: them in our cars, We're putting them in the power
Speaker 10: which we can't live without, and water treatment plants, all
Speaker 10: these things a large infrastructure people's lives literally depend on.
Speaker 1: It.
Speaker 10: If they go out, people will die. And yet we're
Speaker 10: putting software to control those devices. That's the same stuff
Speaker 10: that we use on our desktops, which fail quite regularly.
Speaker 10: And the Dawn Project is advocacy group basically get people
Speaker 10: to realize this and also to say we need to
Speaker 10: set better standards. We need to test that software and
Speaker 10: make sure it's reliable. And one of our first examples
Speaker 10: is the full self driving product from Tesla, where it's
Speaker 10: driving your car, it's controlling your car, your hands aren't
Speaker 10: even on the steering wheel, and it's driving, it's turning,
Speaker 10: it's stopping at stop lights. But it's very, very unreliable.
Speaker 10: In fact, it's like it's unlikely to go one hour
Speaker 10: without trying to crash, without making a serious mistake, crashing
Speaker 10: into some other car on the road, in a parking lot, anywhere.
Speaker 10: It's it's really clumsy. It's amazingly bad. You never know
Speaker 10: what it's going to do. It you're driving along and
Speaker 10: it'll just suddenly jerk the wheel into another lane, into
Speaker 10: a parked car, and it's frightening. You think you're going
Speaker 10: to die. I don't want that in my car. There's
Speaker 10: no reason to have something that is that effective that
Speaker 10: in an hour, two hours, three hours, it's going to
Speaker 10: literally try to kill you.
Speaker 1: Now, Tesla just recently lowered the price of their self
Speaker 1: driving software. So it used to be two hundred dollars
Speaker 1: a month. Now it's one hundred dollars a month. They
Speaker 1: call it full self driving Supervised. But the reality is
Speaker 1: many more people are going to subscribe to this and
Speaker 1: use it because of this lower price. What does that
Speaker 1: tell you? What are you worried about that?
Speaker 10: Yes, that that people will try it? Now, what we
Speaker 10: good There is a piece of good news here the product.
Speaker 10: You can buy it outright for twelve thousand dollars, or
Speaker 10: you can pay ninety nine dollars a month. It used
Speaker 10: to be two hundred dollars a month, one ninety nine
Speaker 10: just until a few days ago. But what we discovered
Speaker 10: is people who fought this product and put it in
Speaker 10: their car, they're not using it. Eighty five percent of
Speaker 10: the time. They were very excited. They heard a hout
Speaker 10: how great it is. Right now, Elon Musk is around
Speaker 10: touting that this is weird on the verge of full autonomy.
Speaker 10: This thing is this, I can see it. It's gonna
Speaker 10: be It's going to be really soon. By the end
Speaker 10: of the year, it's going to be full autonomy. It's
Speaker 10: going to be great. Of course, he said that every
Speaker 10: year for the last decade they say, Okay, this is
Speaker 10: not I'm not going to use this, and they just
Speaker 10: they put it on the shelf and they don't turn
Speaker 10: it on. Every now and then they hear about the
Speaker 10: great new release that solved all the problems, they try
Speaker 10: it again, same problems occur, they stop using it. We're
Speaker 10: actually recommending that people try this, but be very careful.
Speaker 10: As Tesla actually says, it's it's highly unreliable. It can
Speaker 10: swerve for no reason into the other lane, so be
Speaker 10: super careful, be watching it like a hawk. But it
Speaker 10: will do something terrible, and then stop using it. It's
Speaker 10: the only way for people to understand it. I can
Speaker 10: explain it till you've been there and experience the terror yourself.
Speaker 10: I can't tell you how bad it feels.
Speaker 1: How is this allowed to control cars?
Speaker 17: Then?
Speaker 1: Are there no regulations against you know? Don't aren't there
Speaker 1: rules for driving? Like I had to go to a
Speaker 1: driver's z and I had to take a test to
Speaker 1: drive a car.
Speaker 11: How come software is allowed to do whatever? It wants.
Speaker 10: Yeah, well, we decided to try that, so we took
Speaker 10: it out for a d MD test. You got a
Speaker 10: great video on it showing what happened. It's actually four
Speaker 10: times it did something that the instructor said, you don't
Speaker 10: get your license if you if you do that it, yeah,
Speaker 10: it can't. It can't pass a driver's test. Doesn't know
Speaker 10: what a do not enter sign is, simply simply doesn't
Speaker 10: understand it. If you have a school bus, it stops,
Speaker 10: the rights are flashing, the stop sign is out, the
Speaker 10: kids are getting off the bus. It'll go right by
Speaker 10: it at forty miles an hour. It's amazing. You get
Speaker 10: to a school zone it says forty miles an hour
Speaker 10: twenty five when children present, it'll drive forty miles an
Speaker 10: hour through that zone with kids all over the place.
Speaker 10: We've got videos of this. If there's a kid in
Speaker 10: a school crosswalk walking across the road, that has to
Speaker 10: be kind of a small child. Big ones it you
Speaker 10: can see, but a small child, it will run them down.
Speaker 10: We have videos to show that as well. It's really
Speaker 10: quite amazing. We have been to Nitza with the federal government,
Speaker 10: to the state government of the DMB We've shown them
Speaker 10: the videos a year ago and they still haven't fixed
Speaker 10: the problems. They claim it's not a self driving car
Speaker 10: and therefore they're not subject to the self driving car regulation,
Speaker 10: so they can pretty much do what they want, which
Speaker 10: I think is completely wrong. But that's where we stand today.
Speaker 1: Do you see any benefit to this full self driving
Speaker 1: technology or do you think it should be banned entirely?
Speaker 10: What they need to do is take it off the market.
Speaker 10: It needs to be recalled. It needs to be off
Speaker 10: the market. They need to fix all of these problems
Speaker 10: before they put it back on.
Speaker 11: What Tesla is doing is one thing.
Speaker 1: How does it compare to what other automakers are doing
Speaker 1: in the driving area?
Speaker 10: Tesla is the worst by far. They claim to be
Speaker 10: the leader in automobile, in autonomous vehicles, The truth is
Speaker 10: there in last place, it is absolutely terrible. You can
Speaker 10: go right now, you're you're in La. They've got weaymos.
Speaker 10: You can call up a Weimo in Los Angeles and
Speaker 10: it will come to you. No driver, pick you up
Speaker 10: in Los almost everywhere in Los Angeles to almost everywhere
Speaker 10: else in Los Angeles and drive you there.
Speaker 1: So you're not against this idea of cars driving us
Speaker 1: and you actually think that Weimo does a good job,
Speaker 1: a better job than.
Speaker 10: Tesla a hundred times. It's not even comparable. It's working
Speaker 10: quite well.
Speaker 1: What do you think the difference is? Tesla has a
Speaker 1: lot of money, They've got a lot of engineers. Weimo
Speaker 1: is part of Google. They have more sensors on their cars.
Speaker 1: Is that what it is?
Speaker 11: What do you think Tesla needs to do to fix this?
Speaker 10: Well, definitely the sensor is an issue, right, They've got
Speaker 10: they've got the light r and they've got radar and
Speaker 10: ultrasonic sensors as well that Tesla does not have. That
Speaker 10: has to contribute. They do say that. I mean, if
Speaker 10: you ask the people the way of people Google people,
Speaker 10: they'll say it's essential. You can't think you can that
Speaker 10: you can build a self driving car without without those
Speaker 10: without lighter. But Elon Musk personally says that's not true.
Speaker 10: It's ridiculous. He says I can drive. He says, I
Speaker 10: can drive my own car. I don't need light ar,
Speaker 10: I just have two eyes. I can do it. Why
Speaker 10: can't we do it with cameras well? One reason is
Speaker 10: your cameras your eyes are about five hundred times more
Speaker 10: resolution than those cameras they have, they have one megapixel cameras.
Speaker 1: So what is your advice to consumers Tesla owners who
Speaker 1: see this at you know, the free trial or the
Speaker 1: ninety nine dollars a month, what's your advice to them?
Speaker 5: Try it?
Speaker 10: But and I'm just quoting what Tesla says, be like
Speaker 10: a hawk. You know it's going to try to kill
Speaker 10: you. You know it's going to try to crash into a
Speaker 10: parked car or across the yellow line or whatever. You
Speaker 10: sit there and you have to be watching continuously everywhere.
Speaker 10: You have to look at the lanes beside you to
Speaker 10: make sure that they're nobody there because it will do
Speaker 10: something crazy. You just have to be sitting there waiting
Speaker 10: for it. This is no fun. You are supervising. You
Speaker 10: are in charge of making sure when it does something
Speaker 10: dumb and it will, that you save the car. You
Speaker 10: save the car and then your life.
Speaker 11: So I'm curious with your Green Hills software.
Speaker 1: You said you you super specialize in safety software for
Speaker 1: different planes and cars. Are you trying to build a
Speaker 1: world where your software is in the Tesla or they
Speaker 1: purchased something like some people might say like, hey, don't
Speaker 1: you have a conflict of interest here because you make
Speaker 1: this software that can make cars safer.
Speaker 10: Well, I mean, you know if you had you know,
Speaker 10: if you had a vaccine for medicine, would you not
Speaker 10: tell people that you know that you can solve their problem?
Speaker 10: I'm not. I actually I was. I've been advertising on
Speaker 10: Twitter for people to take the free trial. So there's
Speaker 10: right now a free trial two million. Everybody who has
Speaker 10: a Tesla can download the full self driving for free
Speaker 10: for one month and drive it all they want. I'm
Speaker 10: actually advertising on Twitter that people to do that, just
Speaker 10: so they can understand how bad it is.
Speaker 1: Can you say anything nice about the Tesla that's not
Speaker 1: related to the self driving? Do you think it's a
Speaker 1: good automobile and the whole ev movement or no?
Speaker 10: Well, I own to eight Tesla's. My roadsters are my
Speaker 10: favorite things. Driving to work is my favorite activity of
Speaker 10: the day, and driving home because in the road story,
Speaker 10: it's the best car ever made in my opinion. My
Speaker 10: wife's been driving a Model S since twenty twelve. It's
Speaker 10: the same one. It's over eleven years old. It's the
Speaker 10: family car, and it works great and we've always been
Speaker 10: happy with it.
Speaker 1: All right, Dan O'Dowd, how can folks learn more about
Speaker 1: the Dawn.
Speaker 10: Project Dawnproject dot com.
Speaker 1: Dan O'Dowd Greenhill Software, CEO and founder of the Dawn Project,
Speaker 1: thanks so much.
Speaker 11: For joining me today.
Speaker 10: Thank you for having me.
Speaker 11: More rich on Tech coming your way right after this.
Speaker 1: Welcome back to rich on Tech. Rich DeMuro here hanging
Speaker 1: out with you talking technology at triple eight Rich one
Speaker 1: oh one eight eight eight seven four to two four
Speaker 1: one zero one, the website for the show rich on
Speaker 1: Tech dot tv. If you are not signed up for
Speaker 1: my newsletter, that's the best place to do it. I
Speaker 1: send out a newsletter every week and it is chock
Speaker 1: full of tips and tricks. So if you listen to
Speaker 1: this show and you're thinking, oh my gosh, I love
Speaker 1: all these little websites that Rich mentions and these little
Speaker 1: tips and handy apps and things, that's sort of my
Speaker 1: weekly you know where I put all that stuff. So
Speaker 1: it's just kind of like this show. But it's all
Speaker 1: newsletter and you can sign up at rich on Tech
Speaker 1: dot tv. Just pop your email address, and if you
Speaker 1: get an issue or not and you don't like it,
Speaker 1: just on subscribe. It's not like a you know, I'm
Speaker 1: not going to like harvest your email and hold it
Speaker 1: against you.
Speaker 2: So let's go to William. Whoops, that's not William. There's William,
Speaker 2: William and Chino. You're on with Rich.
Speaker 18: Hi, Rich, thanks for taking my call.
Speaker 2: Yeah, what can I help with?
Speaker 18: Well, occasionally we are I'm unable to go to church,
Speaker 18: maybe due to sickness or whatever, so we live stream
Speaker 18: it on the TV and we go through a PS four.
Speaker 18: And what I'm finding is that when we do that,
Speaker 18: but in an hour's amount of time, sometimes two, three,
Speaker 18: or even four times, the live stream gets cut off
Speaker 18: and we have to I have to back up and
Speaker 18: click on it again, get back into it. And I'm wondering,
Speaker 18: is it the PS four or could it be my TV?
Speaker 18: I'm certain it's not white by because I can watch
Speaker 18: Netflix or YouTube and no problems.
Speaker 3: All.
Speaker 1: Yes, But here's the thing. Number one, how are you
Speaker 1: streaming this? Does this on like a website?
Speaker 18: Yeah, we go, I go onto the PS four, I
Speaker 18: go into the WWW, and then I click on their
Speaker 18: website and then click on the online button.
Speaker 2: So so number one.
Speaker 1: So YouTube and Netflix are companies one hundred built around streaming.
Speaker 1: So they are the best technology for the best technology
Speaker 1: for streaming known to mankind. So their entire technology is
Speaker 1: getting a stream to start on almost any speed connection
Speaker 1: and still be super high quality. So they have built
Speaker 1: the best technology, and those two companies, specifically YouTube and Netflix,
Speaker 1: probably have the best streaming technology in the entire world.
Speaker 1: So that is why they always work and you never
Speaker 1: see an issue with the streaming on those two services.
Speaker 1: Now when it comes to your local church, they are
Speaker 1: using a third party streaming service, and there are so
Speaker 1: many points of failure between the church and your house
Speaker 1: that could be contributing to an issue with that live stream.
Speaker 1: So the first thing I would do is just ask
Speaker 1: everyone else that's watching the live stream, like are you
Speaker 1: having issues? Like is this buffering for you? Like talk
Speaker 1: to the congregation and see what the folks there are
Speaker 1: saying about this. So if everyone's having an issue, it
Speaker 1: could be the way the signal is being sent out
Speaker 1: from the church. It could be the system that they're
Speaker 1: using to live stream this. Maybe one day if they
Speaker 1: use like Facebook or something or even YouTube to live stream,
Speaker 1: it comes through perfectly and it could be your PS
Speaker 1: four receiving that signal. But you're saying that the Netflix
Speaker 1: and all the YouTube stuff works properly. So the reality
Speaker 1: is there's there's so many variables with a live stream
Speaker 1: that's originating from a local church versus a stream that
Speaker 1: is coming from Netflix or YouTube. So my advice kind
Speaker 1: of investigate, talk to the church, have them maybe send
Speaker 1: out a survey is this happening to other people? And
Speaker 1: maybe they can, you know, investigate the service that they're
Speaker 1: using to send out this live stream. It could be
Speaker 1: that maybe they need to upgrade the plan, could be
Speaker 1: that they need to upgrade the connection that they're using.
Speaker 1: Are they using Wi Fi to send out the signal
Speaker 1: or are they using an Ethernet connection? So all of
Speaker 1: these things could make a very big difference in what
Speaker 1: the live stream looks like and how it arrives to
Speaker 1: your house, and also how it looks when it gets
Speaker 1: to your house. So good question, William. Thanks for the
Speaker 1: call today from Chino, California. Let's go to Bill in
Speaker 1: Santa Monica, Bill your Own with Rich.
Speaker 9: Yeah, I want to relay an exasperating experience that I
Speaker 9: had over at Walmart involving Mobile X, which was featured
Speaker 9: last week on your show. Essentially, the departments are abandoned
Speaker 9: of store personnel. Everything is behind plexiglass fee through but can't.
Speaker 2: Touch Yep, that's happening.
Speaker 9: There is no indication that Mobile X is being promoted.
Speaker 9: And I had to track down a staff personnel to
Speaker 9: basically find out about Mobile X. And apparently the only
Speaker 9: thing that they have, and it's locked behind the counter,
Speaker 9: a full box of SIM cards for Mobile X. They
Speaker 9: don't carry Mobile X phones. They don't carry unlocked phones
Speaker 9: that would be appropriate for the SIM card. I asked
Speaker 9: the person, I have a locked phone from another carrier.
Speaker 9: Would it be possible to install the SIM card in
Speaker 9: a locked phone? Is there any feasibility for doing that?
Speaker 9: He doesn't know. Is there a manager in the department?
Speaker 9: No manager today. Would the manager know anymore than the
Speaker 9: staff person I'm talking to? He doesn't know. There is
Speaker 9: no literature on Mobile X over there. And my second
Speaker 9: question would be, because I've always been told to avoid
Speaker 9: the Moto unlocked phones that best Buy cells, are there
Speaker 9: any unlocked phones that you recommend that are in a
Speaker 9: reasonable price range?
Speaker 2: Oh? Absolutely so.
Speaker 1: The first one I'd probably recommend is Now, are you
Speaker 1: buying this in a store or are you buying it online?
Speaker 2: Do you want to go to a store.
Speaker 9: Well, basically, I am an old time shopper and I
Speaker 9: prefer to look at the merchandise.
Speaker 1: Okay, so I understand that, so I think the best
Speaker 1: I think the best like unlocked phone out there is
Speaker 1: probably going to be something like the Google Pixel seven A.
Speaker 1: But the problem is Google is coming out their new
Speaker 1: phone very soon, the AA that's going to be announced
Speaker 1: probably May fifteenth.
Speaker 2: So I would I would hold off.
Speaker 1: You're going to buy a Pixel, but I would say
Speaker 1: a phone like that is going to give you the
Speaker 1: least amount of issues with the software and the hardware,
Speaker 1: like if you want a nice phone that's going to
Speaker 1: last for a very long time and not give you
Speaker 1: a lot of And by the way, the software on
Speaker 1: these phones are updated for like almost I think Google
Speaker 1: announced seven years last time, really, but we have to
Speaker 1: wait for the for the eight A, not the seven A.
Speaker 1: That one is still last year's model. I mean, it's
Speaker 1: still great, but my point is the new one's coming out.
Speaker 1: The other phone I would take a look at is
Speaker 1: the one plus Nord that is a really good, unlocked,
Speaker 1: inexpensive phone. The other one is the Nothing. But these
Speaker 1: are all phones that you have to go yeah, and
Speaker 1: that's the Nothing to A and that is like probably
Speaker 1: every single person that I didn't review it because you
Speaker 1: have to sign up for a developers account, which you know, Bill,
Speaker 1: I don't know if you probably want to go through that.
Speaker 1: But to answer your question about these Motorola phones, I
Speaker 1: think they're fine because they don't have too much bloatwear
Speaker 1: on them. I don't think the camera is going to
Speaker 1: be as good and the software, you know, it's pretty good,
Speaker 1: it's pretty clean and well.
Speaker 9: I was told about the Motive phones is that they
Speaker 9: simply don't operate there or they don't update they're operating.
Speaker 2: And that's very often. Yeah, that was my issue.
Speaker 1: So I think if you want that, I think the
Speaker 1: Google Pixel like this, the a lineup for the Google
Speaker 1: Pixel is going to be your best bet. Or you
Speaker 1: can even get the Pixel eight on sale at a
Speaker 1: decent price. And again you can keep that for seven years,
Speaker 1: so that's a long time, and they update the software
Speaker 1: on a regular basis.
Speaker 2: Now real quick.
Speaker 1: With respect to the whole Walmart and Mobile X, this
Speaker 1: is the issue with saving money on your phone line
Speaker 1: like this. With these mv and os, there are many
Speaker 1: of them that are a lot cheaper. The problem is
Speaker 1: it is mostly deiy which means you're doing everything yourself.
Speaker 1: There's not a huge customer service component unless you're interacting
Speaker 1: with these companies online. Eighty eight rich one O one
Speaker 1: eighty eight seven four to two four one zero one.
Speaker 1: This is rich on Tech. Welcome back to rich on Tech.
Speaker 1: Rich Tomuro here with you for another hour at eight
Speaker 1: eight eight rich one oh one. That's eight eight eight
Speaker 1: seven four two four one zero one. The website for
Speaker 1: the show Richontech dot TV. If you're not already following
Speaker 1: me on social media, I am at rich on Tech.
Speaker 1: You can find me on X you can find me
Speaker 1: on Instagram, you can find me on Facebook, and I
Speaker 1: don't know where else can you find me? Just depends Threads. No,
Speaker 1: I'm you know, I don't. I'm not really doing the Threads.
Speaker 1: I just I can't get into it. It's two, uh
Speaker 1: you know, between the other three. It's already enough. And
Speaker 1: I know some people cross posts and things like that,
Speaker 1: but Threads is just not doing it. Also the problem
Speaker 1: is if I was on Instagram, Facebook and Threads, one
Speaker 1: company would control all of my social media meta and
Speaker 1: you know, you know I always recommend third party kind
Speaker 1: of software and stuff like that. I don't want to
Speaker 1: be beholden to just one company, so I do try
Speaker 1: to put my stuff in different places.
Speaker 2: Very excited for our interview this hour.
Speaker 1: Rosi Okamura, also known better known as Rosie Irl.
Speaker 2: She is a voice.
Speaker 1: Actor and content creator. She does something really fun. She
Speaker 1: does these videos where she prank calls scam callers, and
Speaker 1: since she's a voice actor, she does some really fun things.
Speaker 1: These videos get pretty wild and she just messes with
Speaker 1: these people to waste their time, and she also offers
Speaker 1: people tips on how to stay safe. So we will
Speaker 1: talk to her later this hour. Very excited for that.
Speaker 1: Let's go to Edward in Tampa, Florida. Edward, you're on
Speaker 1: with Rich.
Speaker 9: Yeah.
Speaker 17: Rich, it's great to hear.
Speaker 16: I always listened to your show every Saturday. And excuse
Speaker 16: me if I mentioned this, but since I'm wasn't working,
Speaker 16: I had to. I did the cheap, cheap way of
Speaker 16: get in the new battery at Battery Plus. But I
Speaker 16: have a iPhone, etc. And your producer will tell me
Speaker 16: obviously there's upgrade SCS. What is your recommendation if I
Speaker 16: want to stick.
Speaker 9: With se.
Speaker 2: Okay?
Speaker 1: So the first thing I do is I go to
Speaker 1: the mac Rumors Buyer's guide.
Speaker 2: So this is a have you heard of this website?
Speaker 5: No?
Speaker 16: No?
Speaker 1: Okay, So this is a great site, which what they
Speaker 1: do is they log all of the different Apple products,
Speaker 1: so every iPhone, every maccomputer, every iPad, because pretty much
Speaker 1: every product that Apple makes is on a certain cycle
Speaker 1: until they come out with the new product. So I'm
Speaker 1: gonna go to that macro's Buyer's Guide dot MacRumors dot com.
Speaker 1: Before you buy any Apple product, you should always consult
Speaker 1: this because you don't want to buy a product and
Speaker 1: then three weeks later or four weeks later, they come
Speaker 1: out with a new one. So I click iPhone S
Speaker 1: and the latest one was put out in March twenty
Speaker 1: twenty two. Now do you have the one that was
Speaker 1: before that?
Speaker 5: Yeah?
Speaker 16: If I had a guess, I'm gonna say it was
Speaker 16: twenty twenty.
Speaker 1: Okay, So you have the original se So this is
Speaker 1: the this is the second version of it, and it's
Speaker 1: a great little phone. It's it's still got the fingerprint reader.
Speaker 1: It's it was about I think it was four hundred
Speaker 1: and twenty nine dollars. It's got the latest chip in it,
Speaker 1: or the latest chip at that time, five G. But
Speaker 1: here's the thing, it's been seven hundred and seventy four
Speaker 1: days since they came out with that phone. The average
Speaker 1: release time between iPhone ses is seven hundred and twenty
Speaker 1: five days. Now, there's two things going on here. Number One,
Speaker 1: I'm not sure that Apple will come out with a
Speaker 1: new iPhone se just because they're you know, they have
Speaker 1: moved away from this touch ID, so there's not a guarantee.
Speaker 1: But on the on the flip side, it's an inexpensive
Speaker 1: phone and a lot of people still like that fingerprint sensor.
Speaker 1: And I'm looking at the now. The other thing this art,
Speaker 1: this website does really well is it puts all the
Speaker 1: articles about these devices on the right hand side, so
Speaker 1: I can see April second, they just had an article
Speaker 1: and uh March twenty seventh, and it looks like they
Speaker 1: are gonna come out with a new iPhone s so
Speaker 1: SC four and it looks like it's gonna have a
Speaker 1: six point one inch screen. It looks like it's gonna
Speaker 1: have an iPhone fourteen like design. So my advice to
Speaker 1: you is to probably wait. If you want to stick
Speaker 1: with the fingerprint sensor, just wait. Wait for any day
Speaker 1: Apple might say, hey, we have a new iPhone se.
Speaker 1: I don't expect them to announce this in June at
Speaker 1: their next event, So we're talking anytime between now and June.
Speaker 1: They could probably put out a press release and say, oh,
Speaker 1: here's the new iPhone.
Speaker 16: Se run that WebCAT again for me, because I want
Speaker 16: to write this. I got something to write on.
Speaker 1: Sure, it's Buyer's Guide dot dot mac rumors, MacRumors dot com,
Speaker 1: and of course I'll link that up on my website,
Speaker 1: rich on tip dot tv. But that is a you know,
Speaker 1: are you not wanting to go with the face ID
Speaker 1: with the standard iPhone or what?
Speaker 16: No, I don't need all the fancy stuff. So I'm
Speaker 16: pretty satisfied. Which is the basic gadgets in it?
Speaker 1: Yeah, okay, because they are, you know, if you want
Speaker 1: to get if you do decide that you want to go,
Speaker 1: get a little bit of an upgrade with a face ID,
Speaker 1: which I actually do really think is handy. The iPhone thirteen.
Speaker 1: Apple is still officially selling that. It starts at five
Speaker 1: ninety nine, and so the main thing is that you
Speaker 1: know that phone is also a couple of years old.
Speaker 1: I'm trying to see the processor inside that phone.
Speaker 2: Let's see here. I can't. I don't see it. Off
Speaker 2: the top of this website right here. Oh, here we go.
Speaker 1: iPhone fourteen let's see here. Okay, so there's still a
Speaker 1: lot of them are still using that A fifteen Bionic
Speaker 1: and they're up to the A seventeen. I think that
Speaker 1: if you don't mind the you know, slightly older iPhone,
Speaker 1: you know you're going to be just fine. These things
Speaker 1: are still that the processors that Apple has put out
Speaker 1: in the last couple of years have been incredible.
Speaker 16: So yeah, the good needs to be a sure thing
Speaker 16: is thought. That would be working at a hospital job,
Speaker 16: so obviously with that's going to be helpful, I'll have
Speaker 16: an option to do the older then, so that's going
Speaker 16: to great. Could be patient's all.
Speaker 1: Yeah, I would say be patient if you still want
Speaker 1: to go with that. Se I would not buy the
Speaker 1: one that's currently available, just because it seems like any
Speaker 1: day now there will be a new one, so I
Speaker 1: would just wait. Yeah, yeah, okay you patients is key Edward,
Speaker 1: Thank you so much for the call today. Appreciate it. Uh.
Speaker 1: If you've opened up your Instagram this weekend, maybe you've
Speaker 1: noticed something new on the search bar when you go
Speaker 1: to your message area. It now says in the search bar,
Speaker 1: ask Meta AI anything. This is a huge push by
Speaker 1: Meta which obviously owns Facebook, Instagram, WhatsApp, Messenger. They are
Speaker 1: pushing their new Meta AI. It's just like chat GPT,
Speaker 1: except it is trained on all kinds of stuff, including
Speaker 1: all the social media posts and pictures that we've been
Speaker 1: uploading for the past I don't know, ten years or
Speaker 1: so onto Facebook. So Meta AI, if if you want
Speaker 1: to access it, you can do it right through Instagram,
Speaker 1: right through Facebook, right through WhatsApp, right through Messenger. Just
Speaker 1: tap in that little search bar and it says, ask
Speaker 1: Meta AI anything.
Speaker 2: What can you ask it?
Speaker 1: Well, pretty much anything that you would ask chat ebt
Speaker 1: you can ask. It's given me suggestions here tips for
Speaker 1: home renovation, five cross country road trip tips. Screenwriting advice
Speaker 1: that must be local for the LA folks.
Speaker 2: I kid you not.
Speaker 1: I was in a coffee place the other day, one
Speaker 1: of the fanciest coffee places I've ever been, and I
Speaker 1: was doing a story, and I kid you not, I
Speaker 1: saw the stereotypical person writing the screenplay in Hollywood at
Speaker 1: the coffee shop, and I just had to laugh to
Speaker 1: myself because here we are in La and everyone, you know,
Speaker 1: everyone's a creator here. Everyone's a writer here, and I
Speaker 1: was just laughing. I was like, I'm not sure I've
Speaker 1: ever actually seen that in real life, but hey, these
Speaker 1: things have to be written somewhere, and why not do
Speaker 1: it at a very lux coffee shop. Like I didn't
Speaker 1: even look at the prices of the lattes here, but
Speaker 1: I'm guessing probably ten dollars because even Starbucks now is
Speaker 1: like up to like six I bought I got a
Speaker 1: cold brew the other day and it was like six bucks.
Speaker 1: This is why I don't buy my coffee out because
Speaker 1: I cannot justify six dollars on a cup of coffee
Speaker 1: at least here in La If I do get it,
Speaker 1: I always get the standard just black coffee for like
Speaker 1: I think it's up to three dollars now for a cup.
Speaker 1: But I'm also so cheap I won't even get their creamer.
Speaker 1: I will bring my own creamer and I will put
Speaker 1: it in when I get to work because I don't
Speaker 1: want to pay the extra fifty cents to a dollar
Speaker 1: for that. Believe me, That's how I am. Yeah, Facebook, Instagram, WhatsApp, Messenger.
Speaker 2: You can try it.
Speaker 1: You can also try this on the website Meta dot Ai,
Speaker 1: but here's the cool thing that I think you should
Speaker 1: try before you do anything else. Go to the website
Speaker 1: Meta dot ai. This is very different from any the
Speaker 1: other AI out there. They have an image generator image
Speaker 1: generator called Imagine, and what's so cool about it is
Speaker 1: that all the other image generators you have to type
Speaker 1: something in and wait for it to generate that image.
Speaker 1: But on Meta AI, it regenerates the image as you type.
Speaker 1: So you can start by typing alien and it will
Speaker 1: generate that image on the fly you'll see it. But
Speaker 1: then you can say alien, that's blue, and it will
Speaker 1: regenerate a blue alien as you're typing. And you can
Speaker 1: say that's silly, and it will regenerate a silly alien
Speaker 1: that's blue. I mean, it's really really quite incredible what
Speaker 1: they're doing with this Imagine image generation. But if you
Speaker 1: try nothing else, go to meta dot ai and click
Speaker 1: the Imagine image generator on the left hand side of
Speaker 1: the page and try it out. You do have to
Speaker 1: be logged in to your meta account, Facebook, Instagram, whatever
Speaker 1: to try the image generator, but you can use meta
Speaker 1: AI on the website without being logged in, So try
Speaker 1: that out. And one more item of note here if
Speaker 1: you have an older Samsung phone now we're talking the
Speaker 1: S twenty two, the Galaxy Z Fold four, the z
Speaker 1: Flip four, and the Galaxy tab S eight, you are
Speaker 1: getting You're getting a car. You're getting a car. You're
Speaker 1: getting a car. You are getting Galaxy AI features. So
Speaker 1: in May, early May. If you have one of these
Speaker 1: older Galaxy S twenty two, so now we're talking a
Speaker 1: phone that's a couple of years old, you are getting
Speaker 1: the Galaxy AI features. Circle to Search, which is awesome,
Speaker 1: Chat Assist interpreter, live Translate, noticeist, transcript Assist, browsing Assist,
Speaker 1: Generative Edit. All of these features that came out with
Speaker 1: the Galaxy S twenty four are now coming to phones
Speaker 1: that are two years old. That is incredible. I love it.
Speaker 1: Samsung is on a tear right now with not only
Speaker 1: the quality of their phones, but also the updates on
Speaker 1: their software. So if you stuck with that older phone,
Speaker 1: you are getting the new AI features. Look at that,
Speaker 1: you're saving money and you're still getting to try some
Speaker 1: of these awesome new features. Triple eight rich one O
Speaker 1: one eighty eight seven four to two four one zero one.
Speaker 1: Very excited for my guests this hour Rosie Okamora. She
Speaker 1: is going to talk about how she prank calls scam
Speaker 1: callers and gets them at their own game. You are
Speaker 1: listening to rich on Tech. Welcome back to rich on Tech.
Speaker 1: Rich DeMuro here hanging out with you talking technology website
Speaker 1: rich on tech dot tv. You can hit contact there
Speaker 1: if you want to email, get into the feedback segment
Speaker 1: which I will share. That is your feedback on the
Speaker 1: show at the end of the show rich on Tech
Speaker 1: dot Tv. Hit contact if you want notes or anything
Speaker 1: I mentioned on the show. Go to the website and
Speaker 1: hit the light bulb icon up at the top.
Speaker 2: Rick on Thousand Oaks, what's up, Hi?
Speaker 17: My mother recently moved and her shelf service is really
Speaker 17: really body and bad, and I was wondering, is there
Speaker 17: a website where you could enter her address and it
Speaker 17: would tell you the cell sites closest to your house
Speaker 17: and the carriers on it, so you can kind of
Speaker 17: make a intelligent decision on which carrier you choose.
Speaker 2: There's a couple websites that do this.
Speaker 1: I can't say that they all work perfectly, but I
Speaker 1: think that it can give you an idea. Now, number one,
Speaker 1: there's only three cell carriers in the US three major carriers. Okay,
Speaker 1: you've got T Mobile, You've got Verizon, You've got AT
Speaker 1: and T. All of the other carriers or most of
Speaker 1: the other carriers run on those three networks. Now I'm
Speaker 1: just generalizing here. Yes, there are some smaller carriers out there,
Speaker 1: but those are the main ones. So my advice always
Speaker 1: is to just get a friend and nine times out
Speaker 1: of ten, you've got a friend on one of these networks,
Speaker 1: have them come into the house and try to make
Speaker 1: a call, try to use the internet, do a speed test,
Speaker 1: look at the signal from their phone, and that'll give
Speaker 1: you a really good idea. Because the problem with all
Speaker 1: of these website coverage maps. Number one, you can't trust
Speaker 1: the ones that are on the carrier websites because they
Speaker 1: just show you that there is a signal. It doesn't
Speaker 1: show you how good that signal is, and even if
Speaker 1: it does, you can't really know because there are so
Speaker 1: many variables with the home or the interior that you're
Speaker 1: going into. With that said, the website, the websites I
Speaker 1: think you can look at to kind of consult Here
Speaker 1: is number one, CoverageMap dot com. So CoverageMap dot com
Speaker 1: will give you an idea, and these are mostly crowdsourced
Speaker 1: from people, so they these are people that download an app,
Speaker 1: they do a speed test or some sort of signal test,
Speaker 1: and then that information gets fed into these websites, so
Speaker 1: CoverageMap dot com. The thing I like about this one
Speaker 1: is that it's very easy to understand. It's got a
Speaker 1: lot of nice filters to go through, and so you
Speaker 1: can put in your address and you can see kind
Speaker 1: of like what is in your area, and it's it's
Speaker 1: color coded. It's very very simple to understand. So that's
Speaker 1: the first stop. The other one, there's a website called
Speaker 1: open Signal and this you want to download the open
Speaker 1: Signal app. So you can go to iPhone or Android
Speaker 1: download the open Signal app and that will give you
Speaker 1: very similar results for the coverage in your area. And
Speaker 1: so you can check that out. There is one. This
Speaker 1: one's a little complicated and I've not used it before,
Speaker 1: but I just found it in searching, and it's called
Speaker 1: cell mapper dot net. And this is like this kind
Speaker 1: of looks a little nerdier than the rest, but if
Speaker 1: you really want some like nerdy signal stats and things
Speaker 1: like that, this one looks like it'll give you it
Speaker 1: Cell Mapper, dot net and the other one is root Metrics,
Speaker 1: So root Metrics now this one. A lot of times
Speaker 1: these are not super local, but they will give you
Speaker 1: information for the or the area. So if you just
Speaker 1: move to a new city and you want to see
Speaker 1: which carrier is strongest in that city overall, that can
Speaker 1: help you. So I'm trying to see if they have Yes,
Speaker 1: it's more like metro area, so it's not like if
Speaker 1: I want to look for Los Angeles, it will tell
Speaker 1: me what the top winner is in that area, and
Speaker 1: it will.
Speaker 2: Tell you kind of like wow.
Speaker 1: It goes all the way back to twenty eleven, so
Speaker 1: you can see who's been on top, and they go
Speaker 1: through overall performance, network reliability, network accessibility, network speed, data performance,
Speaker 1: call performance, and text performance. So again, couple good places
Speaker 1: to look there. I will link those all up on
Speaker 1: the website rich on tech dot tv, But I think
Speaker 1: the best way to do it is to just have
Speaker 1: a friend come over and say, hey, I need someone
Speaker 1: on T mobile to come over to my house, or
Speaker 1: I need someone on AT and T. And if you're
Speaker 1: using an mv and O like one of these Crickets
Speaker 1: or mint Mobile, figure out, go to Wikipedia.
Speaker 2: It's just or go.
Speaker 1: What network does cricket run on? For Cricket, it's AT
Speaker 1: and T. For min it's T Mobile, And then that
Speaker 1: will give you the network that you should be investigating
Speaker 1: at your house. So, rick, there's a couple of suggestions
Speaker 1: for you. Hopefully one of those will work. I thought
Speaker 1: this was interesting. Logitech is launching a mouse with a
Speaker 1: dedicated chat GPT button, so AI is taking over everything.
Speaker 1: Their new M seven to fifty wireless mouse is the
Speaker 1: first signature AI edition mouse with a dedicated chat GPT button,
Speaker 1: and you can just use the chat GBT button to
Speaker 1: fire up chat GBT. This is a fifty dollars mouse.
Speaker 1: It is available for pre order. It will work with
Speaker 1: it looks like it'll work with Mac and Windows computers,
Speaker 1: but why not.
Speaker 2: I just actually switched to a new mouse. And I'm
Speaker 2: not kidding.
Speaker 1: If you have problems with your arm, Like if you're
Speaker 1: on the computer as much as I am and your
Speaker 1: your elbow is hurting, or your wrist is hurting, or
Speaker 1: your her shoulder is hurting, I just switched to the
Speaker 1: Logitech Lift. Oh my gosh, game changing my hand in
Speaker 1: shoulder and arm hurts less than ever before. It's kind
Speaker 1: of like a mouse that's on its side, so check
Speaker 1: it out. Logitech Lift doesn't have the chat GBT button.
Speaker 9: Help.
Speaker 1: Coming up next, we're going to talk to Irl Rosie.
Speaker 1: You are listening to rich on Tech. Welcome back to
Speaker 1: rich on Tech. Rich Demiro here talking technology with you
Speaker 1: website for the show rich on Tech dot TV. Very
Speaker 1: excited for my next guest. Perhaps you've seen her videos online.
Speaker 2: I R L Rosie.
Speaker 1: Rosie Okamura does videos where she calls scam artists and
Speaker 1: gets them at their own game. She is a voice actress,
Speaker 1: so she's really good at coming up with interesting and
Speaker 1: fun voices.
Speaker 2: Rosie, Welcome to the show.
Speaker 14: Hi, thanks for having me.
Speaker 1: By the way, I mentioned to my kid that you're
Speaker 1: gonna be on my show and he's like, oh my gosh.
Speaker 1: I've seen her videos on social media and it's so exciting.
Speaker 1: And he was like, there's no way. I didn't think
Speaker 1: that was real, and I said, yeah, I think it is.
Speaker 1: So explain to me what you do.
Speaker 19: First off, So I do what's called scam bating, and
Speaker 19: it's where I call the scammers in order to waste
Speaker 19: their time for as long as possible. And sort of
Speaker 19: educate the public on what to look out for if
Speaker 19: and when those videos go viral.
Speaker 1: Let's play a little clip. I've got a little clip
Speaker 1: from your YouTube channel. Let's hear a couple of seconds
Speaker 1: of how you do this?
Speaker 12: Oh babe, the babe put your finger on your teeth
Speaker 12: and say, how I'm on? I'm charlel. Thank you for
Speaker 12: holding it, don't make no sense.
Speaker 3: Congratulations, you've been directed for a one hundred dollars Walmart
Speaker 3: gift card.
Speaker 10: In order to contact your Walmart gift we will need
Speaker 10: to transfer you to a live representative. Thank you for
Speaker 10: holding the trials, hoping you claim the reward today.
Speaker 7: Can I get you?
Speaker 11: Yeah?
Speaker 19: It's Diria d I.
Speaker 14: PA MTZ.
Speaker 2: All right, So, oh, I gosh, that's funny.
Speaker 1: So what inspired you to start prank calling scammers and
Speaker 1: turning it into this sort of educational content.
Speaker 19: I got into pranking scammers a few years ago after
Speaker 19: my mom fell victim to one of those tech pop
Speaker 19: up scams. So, for example, excuse me, For example, you
Speaker 19: know you're browsing on the computer and you get a
Speaker 19: pop up from Windows or Apple saying that you have
Speaker 19: a virus and to call this number and it looks
Speaker 19: legit because they use the same logos and they will
Speaker 19: usually use some sort of eight hundred number, and so
Speaker 19: my mom thought that it was real.
Speaker 14: She called them.
Speaker 19: They offered her a lifetime subscription of their services anti
Speaker 19: virus software, and it was about four ninety nine, four
Speaker 19: hundred and ninety nine dollars that is. And in order
Speaker 19: to help remove the viruses from her computer, they gained
Speaker 19: access remote access to her computer, which you know has
Speaker 19: all of her auto saved passwords, bank logins, you know,
Speaker 19: notes and stuff in her computer, with her social Security number,
Speaker 19: the whole nine yards, And.
Speaker 14: So she gave them access.
Speaker 19: They stole her information and they got her out of
Speaker 19: five hundred dollars. Luckily, I was able to call the
Speaker 19: bank in time and get that reversed.
Speaker 14: But I wasn't done.
Speaker 19: I asked my mom for that phone number that she called,
Speaker 19: and I called them back that same day, and I
Speaker 19: went on a Facebook live stream so that my mom
Speaker 19: could watch it. This is before there were a lot
Speaker 19: of live stream options on different platforms.
Speaker 14: So I went on.
Speaker 19: There and prank called this guy with like a Kin
Speaker 19: Kardashian type impression voice, and I had this guy on
Speaker 19: the phone for an hour and forty five minutes.
Speaker 2: Oh my gosh, which was wild.
Speaker 14: It went by really fast somehow.
Speaker 19: And after that, you know, my inbox blew up with
Speaker 19: a bunch of friends and people that were watching, Hey,
Speaker 19: can you call this number? Oh my mom falled it
Speaker 19: for the same kind of scam? Can you call them?
Speaker 19: And I just yeah, tossed a couple of videos up
Speaker 19: on YouTube and some random person posted it on Reddit
Speaker 19: and it blew up, and so did my YouTube channel,
Speaker 19: and I was like, I.
Speaker 14: Guess I'm doing this now.
Speaker 19: So you know, during that, I learned a lot about scams,
Speaker 19: and there's new scams every day, and I've just yeah,
Speaker 19: kind of been riding that way ever since.
Speaker 1: Well, your irl Rosie channel on YouTube has one point
Speaker 1: four million plus subscribers, so clearly you're doing something fun
Speaker 1: and interesting. Tell me about, like a memorable or outrageous
Speaker 1: scam call that you know you were involved with.
Speaker 19: Oh boy, one of the first videos I did that
Speaker 19: went viral. I did a Britney Spears impression and it
Speaker 19: was a scam that revolves around they call you and
Speaker 19: tell you you've won a gift card, one hundred dollars
Speaker 19: gift card to Walmart or Target, and in order to
Speaker 19: receive it, you just have to pay you know, three
Speaker 19: dollars in shipping. And then they asked for your debit
Speaker 19: card information, so then you give that to a complete
Speaker 19: stranger over the phone. So I called them saying, oh,
Speaker 19: I had a lost or I had a missed call
Speaker 19: a voicemail that I won some sort of gift card.
Speaker 19: What's going on? And I used a Britney Spears voice.
Speaker 19: They asked me for like my last name, and they
Speaker 19: were like, we don't believe you, Like you're gonna have
Speaker 19: to like sing if you're really Britney Spears, and so
Speaker 19: I did.
Speaker 14: And I told them that they were on a prank.
Speaker 19: Show with celebrities, similar to like crank Ankers on MTV,
Speaker 19: and they believed me. The guy was breaking out and
Speaker 19: totally starstruck, and I wasted about an hour of his
Speaker 19: time and got to teach people about gift card scams.
Speaker 1: So your idea is that the more time you waste
Speaker 1: of these people, the less they are able to scam
Speaker 1: other people.
Speaker 19: Exactly, the longer they're on the phone with me, the
Speaker 19: less time they have to call someone who doesn't know better.
Speaker 14: And then it's very entertaining in the meantime.
Speaker 1: Now you're a voice actor and uh you know by
Speaker 1: trade here in Los Angeles, content creator as well improv
Speaker 1: comedy skills, all that good stuff. So can you do
Speaker 1: a voice like what like, let's let's I'll be the
Speaker 1: person that's calling. I'll be like, yeah, I'll be like, hey,
Speaker 1: I need your you've won a gift card. I need
Speaker 1: your personal bank information so we can deposit this to
Speaker 1: your bank account.
Speaker 5: Yeah.
Speaker 19: Usually I will use an elderly lady voice and her
Speaker 19: name is last name Gersh. Her name Ierma, so the
Speaker 19: scammer is forced to say iermash, which just makes me laugh.
Speaker 8: So she talks a little like this. Her voice is
Speaker 8: lower and shaky and a little bit of a certain
Speaker 8: next there and make your say I'm a little bit
Speaker 8: sweeter when she's talken. And then sometimes she asks Siri
Speaker 8: for a little bit of whop and we will go booda.
Speaker 14: I'm sorry, I didn't get that.
Speaker 19: Sometimes they get an argument and she can't figure out
Speaker 19: her Siri and then yeah, it's like a hole silly
Speaker 19: back and forth between Urma and Siri, or sometimes you
Speaker 19: know Alexa, which is a little bit more human sounding,
Speaker 19: but still you know robotic.
Speaker 2: Do these people hang up on you or do they
Speaker 2: are they laughing?
Speaker 11: Like?
Speaker 1: What and where these people located a lot like do
Speaker 1: you get the sense of like are they out of
Speaker 1: the US or in the US.
Speaker 2: These scammers, I've.
Speaker 14: Had scammers from all over. The gift card scammer was US.
Speaker 14: It was US based.
Speaker 19: Uh you know, a lot of them come from India, Nigeria.
Speaker 19: But you know there's scammers everywhere. Unfortunately. Uh So it
Speaker 19: gets pretty pretty crazy. And they have hung up bopping before,
Speaker 19: just because after a while they realize I'm wasting their time.
Speaker 19: Sometimes they catch on to the joke and they're bored
Speaker 19: at work.
Speaker 14: Work work, they're board you know over.
Speaker 19: There in the scam call center, and they sometimes will
Speaker 19: have a little bit of fun with me. They will
Speaker 19: sometimes push the limit and get.
Speaker 14: A little you know, weird, which you know, I.
Speaker 19: Have to hang up the phone sometimes and I could
Speaker 19: just call someone else back instead. But yeah, they do
Speaker 19: hang up. They have laughed, they do go along with
Speaker 19: it once in a while. So it's all different kinds.
Speaker 19: It's different every time I call.
Speaker 1: Has anyone ever seen their video go viral and kind
Speaker 1: of contacted you? Like these scam artists to say anything.
Speaker 19: So sometimes they can tell that I am at least
Speaker 19: a YouTuber just based on you know, we we sort
Speaker 19: of we're all friends with each other, right, and we
Speaker 19: all share the numbers together and we call them all
Speaker 19: at the same time.
Speaker 14: And the scammers are like, what's your YouTube channel?
Speaker 19: Like, I know that you're just live streaming me and
Speaker 19: you're wasting my time and I.
Speaker 14: Hope you get a lot of views on your YouTube.
Speaker 12: Being all mad about it.
Speaker 14: Sometimes they get excited.
Speaker 19: They're like, oh, you're the Alexa girl, Like you're the theory,
Speaker 19: You're the Seeria girl.
Speaker 14: I'm a fan of your videos.
Speaker 19: Like then why do you still work there? But sometimes
Speaker 19: they will recognize me or or know what's going on.
Speaker 14: But it's always very entertaining.
Speaker 1: Okay, what's what's the advice you would give to someone
Speaker 1: who suspects they're being targeted by a scammer? And how
Speaker 1: do you even tell? Sometimes like what's your what do
Speaker 1: you what's your big takeaway from all this?
Speaker 2: And what do you want to impart on people?
Speaker 19: My big takeaway and the biggest thing I say is
Speaker 19: you don't first of all, don't answer the phone.
Speaker 14: Who answers their phone anymore.
Speaker 19: If you have a bank or a service calling, you
Speaker 19: just hang up and call the number back that's the
Speaker 19: official number from the website, because sometimes these scammers can
Speaker 19: spoof the actual phone number. So even if it does
Speaker 19: show up as well as Fargo or US Bank, or
Speaker 19: even if you type it in while they're on the phone,
Speaker 19: it don't check, that could still be a scammer. So
Speaker 19: I always tell people just hang up and call back
Speaker 19: and just deal with the whole times. Even when it's
Speaker 19: loved ones calling and there's an emergency. There's a big
Speaker 19: scam going on of people faking car accidents or being
Speaker 19: arrested and needing bail money or needing money for some
Speaker 19: kind of emergency procedure, and a lot of AI is
Speaker 19: copying people's voices.
Speaker 14: So my big thing is hang up, even if.
Speaker 19: It's like an emergency and it sounds like someone you know,
Speaker 19: hang up and just call them back right away with
Speaker 19: the number that you have on your end, just because
Speaker 19: spoofing is so scary. AI is like out of control.
Speaker 19: And then you know, when it comes to things on
Speaker 19: your computer or weird text messages from a fake shipping company,
Speaker 19: just don't click on anything.
Speaker 14: Don't click on.
Speaker 19: Anything, dot into the phone, you know, always hang up
Speaker 19: and call back.
Speaker 1: All right, Rosie Okamura, voice actress and content creator, thank
Speaker 1: you so much for joining me. I'm gonna let you
Speaker 1: take us to break So can you just let people
Speaker 1: know where they can find you and you know, online,
Speaker 1: and then say you're listening to rich on Tech, but
Speaker 1: do it in one of your fun voices and take us.
Speaker 2: To break here.
Speaker 14: Sure, thanks for listening to rich on Tech.
Speaker 19: Next we have a nice commercial break, and don't forget
Speaker 19: to follow me on all platforms at IRL.
Speaker 2: Rosie, great, welcome back to rich on Tech. What a
Speaker 2: great interview. Oh my gosh, that was fun. Welcome back
Speaker 2: to the show.
Speaker 1: I'm going to get to the feedback segment in just
Speaker 1: a second, but first let me just get through a
Speaker 1: couple things in a lightning round here. First off, Amazon,
Speaker 1: apparently we're removing it's just walk out technology from their
Speaker 1: Amazon Fresh stores in the US, So if you use
Speaker 1: this at the grocery store a couple locations in the
Speaker 1: LA area and other cities in America, apparently they're getting
Speaker 1: rid of that, but they're not giving up on the technology.
Speaker 1: They are going to license it to other third party businesses,
Speaker 1: so I know a lot of stadiums have this and
Speaker 1: things like that. The one thing I wanted to mention
Speaker 1: Amazon denies that they're just walk out technology was powered
Speaker 1: by contractors in India who would kind of watch what
Speaker 1: you were shopping for and add everything up.
Speaker 2: I knew that wasn't the case.
Speaker 1: Google is getting rid of their Google one VPN for
Speaker 1: their Google one subscribers, but the Pixel VPN will remain,
Speaker 1: so I guess nobody's using the Google one VPN, but
Speaker 1: if you have a Pixel you'll still have that. Charter
Speaker 1: is trying to fight back against the Fubos of the
Speaker 1: world and the YouTube TVs. They are now introducing their
Speaker 1: own streaming TV package. It's got up to ninety channels
Speaker 1: or ninety plus live popular channels. I don't think there's
Speaker 1: a lot of sports involved here, and that's how they
Speaker 1: keep this price down forty dollars a month, but you
Speaker 1: have to have Spectrum Internet. So they've got two new
Speaker 1: streaming TV packages, Spectrum TV Stream and Spectrum Stream. Latino
Speaker 1: Stream is forty Latino twenty five dollars a month. You
Speaker 1: have to have Internet through Spectrum to get those. Wirecutter
Speaker 1: has some new reviews on document scanners, and I was
Speaker 1: impressed to see that Brother swept the review. So all
Speaker 1: these little brother ads scanners are the apparently the best
Speaker 1: scanners out there. So if you're in the market for
Speaker 1: a scanner, check out Brother. They've got three models that
Speaker 1: were tops for the Wirecutter reviews. And if you're looking
Speaker 1: for a new pair of earbuds, I haven't fully tested them,
Speaker 1: but I did take my first run in them today.
Speaker 1: The Nothing ear and ear A wireless earbuds.
Speaker 2: Really really good.
Speaker 1: Like I'm very, very impressed, and the price is pretty good,
Speaker 1: one hundred to one hundred and fifty dollars Nothing. I
Speaker 1: love this company. It's a funny name, but they do
Speaker 1: some really great stuff. I love their phone that they
Speaker 1: came out with, the Nothing phone this year. Nothing too.
Speaker 1: Now they've got earbuds. And when I put earbuds in
Speaker 1: my ears and they just sort of lock into my
Speaker 1: ears and they don't feel like they're gonna fall out,
Speaker 1: and they sound good. That is a winner in my book.
Speaker 1: Let's get to feedback here. Thomas and Redwing says, I
Speaker 1: was listening to your radio show regarding driverless vehicles. They
Speaker 1: will replace mass transit Without the cost of drivers and
Speaker 1: lifts and ubers, the cost of a ride will be
Speaker 1: considerably less than the cost of mass transit. Also, the
Speaker 1: convenience of door to door service ad ride sharing with
Speaker 1: your ride, the cost will be even lower. Mass transit
Speaker 1: will be finished within the next thirty years. Interesting thought.
Speaker 1: Tom says, I'm not sure, but I think wearing one
Speaker 1: of those limitless AI recorders in California will get you
Speaker 1: into trouble if you don't get consent from whoever else
Speaker 1: is being recorded. That's that pendant that you carry around
Speaker 1: your neck. It records everything and then becomes your own
Speaker 1: personal chat GBT. Tom says, do they pay the monthly
Speaker 1: fee for attorney's fees?
Speaker 2: Haha?
Speaker 1: Sort of kidding, Not really, there is I looked it up.
Speaker 1: There's a consent mode on the AI recorder, and I
Speaker 1: guess the first time it hears a new person's voice,
Speaker 1: it will say I need to hear their consent before
Speaker 1: I'll record them.
Speaker 2: I don't know.
Speaker 1: That sounds pretty wild. John says, I heard you talk
Speaker 1: about a clean install I don't need it now, but
Speaker 1: I'd like to be knowledgeable for the future. I have
Speaker 1: three laptops with Windows. Can I clean install without being
Speaker 1: connected to the Internet, and do I have to reinstall applications?
Speaker 2: Thanks?
Speaker 1: John, I listen every Saturday on KFI. Yes, a clean
Speaker 1: install you will have to reinstall your applications. That's the
Speaker 1: whole point of the clean install that it doesn't keep
Speaker 1: anything on there. Can you do it without the Internet?
Speaker 2: Yes? I believe you can.
Speaker 1: I know that Windows really tries to push the Internet
Speaker 1: connection when you're connecting and setting up, but you should
Speaker 1: be able to do it without the Internet. Michelle says, Hey, Rich,
Speaker 1: I'm embarrassed to ask this question. I have several Gmail addresses.
Speaker 1: Do I need to purchase and own the domain name
Speaker 1: from the registrar company for the Gmail address?
Speaker 2: Example?
Speaker 1: Do you need to purchase an annually pay to new
Speaker 1: richdemuro dot com from a registrar company for Richdemuro at
Speaker 1: gmail dot com. Well, you're asking two different things that
Speaker 1: don't really go together. So an email address at gmail
Speaker 1: dot com you do not need to purchase any sort
Speaker 1: of anything. You can just you know, use that. But
Speaker 1: if you want your email address to be Rich at
Speaker 1: richdemuro dot com, which I do have, you would need
Speaker 1: to purchase the registration for that domain. Now to get email.
Speaker 1: You could use a service like cloud flare. They can
Speaker 1: forward that email from any email address to your other
Speaker 1: email or you can purchase an email address for that
Speaker 1: domain from your registrar company and use that as your
Speaker 1: email address. Jay from Temecula says, you've probably mentioned this
Speaker 1: a few times. What kind of Wi Fi extender would
Speaker 1: you recommend for home use? Very frustrating have to run
Speaker 1: through the house to get near the router to make
Speaker 1: or answer a call. The only extender I recommend is
Speaker 1: one from Tplink tp R twenty. It's like twenty bucks.
Speaker 1: I would try that first see if it works. Otherwise
Speaker 1: I would say get a Mesh Wi Fi network. Ero
Speaker 1: and Orby are the two companies I recommend. I like
Speaker 1: them a lot, They work pretty well. People seem to
Speaker 1: like them. The Mesh network's going to be a lot
Speaker 1: better than an extender. Extender just takes a bad Internet
Speaker 1: signal and just puts it even further. All Right, that's
Speaker 1: going to do it for this episode of the show.
Speaker 1: You can find links to everything I mentioned on my website.
Speaker 1: Rich on Tech dot TV can find me on social media.
Speaker 1: I am at rich on Tech next week. Oh I'm
Speaker 1: doing something fun. We are going to test the Internet
Speaker 1: on a major airline and it's really really fast. I
Speaker 1: can't wait to bring you that finally fast Internet that's
Speaker 1: useful on an airline. Thanks so much for listening. There
Speaker 1: are so many ways you can spend your time. I
Speaker 1: do appreciate you spending it right here with me. Thanks
Speaker 1: to everyone who makes this show possible. Bobo, Kim Bill,
Speaker 1: who else? My kids, my wife, I don't know. Jason, Yeah,
Speaker 1: Jason gets the signal out there. We've got a lot
Speaker 1: of people. My name is Richdimiro. I will talk to
Speaker 1: you real soon.