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Speaker 1: One eight hundred d ui Away now offering free remote

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Speaker 1: consultations by phone or video conference for any criminal offense.

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Speaker 1: Trust Brooke, Jeffrey and Jose's friends with a free remote

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Speaker 1: consultation from Bradley Johnson Lawyers. Visit one eight hundred d

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Speaker 1: Uyowa dot com or call away. It's time for your

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Speaker 1: phone tap and if you've ever purchased any product that

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Speaker 1: has a lifetime warranty on it, then theoretically you should

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Speaker 1: be able to return it with no questions asked. Yeah, theoretically. Yeah,

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Speaker 1: that's what one guy thought when his jacket recently started

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Speaker 1: coming apart at the seams. But his wife had a

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Speaker 1: different idea, so she emailed us and said, please make

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Speaker 1: it as difficult as possible for him to return this idea.

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Speaker 1: She wanted us to do it in a prank phone call.

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Speaker 1: So that's my entire goal today. You're going to hear

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Speaker 1: how he reacted in your brand new phone tap. Right now.

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Speaker 1: It's another on the twenties. I'm five. Hello, Hi, this

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Speaker 1: is Alex from Outdoor Apparel. I'm looking to speak with Harold.

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Speaker 1: Yeah speaking. I was just calling because we recently received

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Speaker 1: a return from you a Patagonia lightweight jacket color blue?

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Speaker 1: Is that correct? Yeah? Yeah, yeah, thanks for reaching out.

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Speaker 1: I sent that out about a week ago. I sent

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Speaker 1: it back to you guys. Can you tell me what

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Speaker 1: was the issue with your jacket? The right pocket The

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Speaker 1: stitching was coming apart, and you guys have a lifetime warranty,

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Speaker 1: so I don't know. You guys neither repair it or

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Speaker 1: was hoping maybe replace it either or you know, it's fine?

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Speaker 1: I see, Okay, is there an issue with that? I

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Speaker 1: mean there's a lifetime warrant, so you know, no, it's

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Speaker 1: not a big deal to repair it, replace it not

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Speaker 1: an issue. But you did mention our lifetime warranty several

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Speaker 1: times now, and in order to qualify for that, I

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Speaker 1: do need to ask you a few questions. Sure, I guess, yeah,

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Speaker 1: go ahead. So how long have you had the jacket?

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Speaker 1: Six months? About? Yeah? Our records say that you've owned

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Speaker 1: it seven and a half months, So it looks like

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Speaker 1: there's some inconsistencies there. Inconsistencies. I don't know. It's not

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Speaker 1: something I put down on in my date book or

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Speaker 1: I don't plug it into my phone. It's about six months,

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Speaker 1: six months, seven months saying you know whatever, Okay, well,

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Speaker 1: now it looks like you're changing your story. No, I

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Speaker 1: don't know if you're trying to pull one over on

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Speaker 1: the company, you're trying to hide something. Let's trying to

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Speaker 1: pull anything over on the company. I just I'm just

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Speaker 1: telling you when I got the jacket, and you know no,

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Speaker 1: that's fine. I need to let you know that I

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Speaker 1: will be attaching a note to your file saying that

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Speaker 1: I believe you weren't one hundred percent truthful about you,

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Speaker 1: not how truthful I said about six months ago. Let's

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Speaker 1: try to hide anything. And again, it was seven months,

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Speaker 1: not six What is going on here? Let's just write

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Speaker 1: down another note here that you were rude and combative

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Speaker 1: towards me during our phone call. What rude and combative? Yes,

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Speaker 1: I'm answering you a question, sir. Please, let's just continue

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Speaker 1: with your questions. At any point when you were wearing

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Speaker 1: the jacket, were you involved in any sort of illegal activity? No,

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Speaker 1: I'm not illegal activity. It's just a regular guy we

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Speaker 1: are talking about. Are you positive on that? Yeah, I'm

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Speaker 1: absolutely positive. I think I know if I was involved. Okay, so, yes,

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Speaker 1: you were wearing the jacket when you did something illegal?

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Speaker 1: You're positive? No, I'm positive I was not doing anything

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Speaker 1: illegal wearing the get going back and forth, you're saying, yes,

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Speaker 1: I'm positive that I was not. You're both positives and negatives.

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Speaker 1: I wasn't involved in any illegal activity at any time,

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Speaker 1: and enger what that matters with the jacket. You're giving

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Speaker 1: me a lot of different answers here. I'm not really

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Speaker 1: sure if I believe what you're telling me, if I'm

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Speaker 1: being completely honest. Oh my god, it's listen. You gotta

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Speaker 1: like time warranty. This stitching is clap, I send it in.

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Speaker 1: You're a pair, or replace it. That's all. I don't

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Speaker 1: care if I'm robbing BIS when i'm doing it. Okay,

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Speaker 1: So now going back to what you said before, you

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Speaker 1: robbed a bank, which would be illegal activity, which falls

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Speaker 1: under the Oh my god, oh my god, you're accusing

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Speaker 1: me of doing illegal activity. What are you a mind?

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Speaker 1: I didn't accuse you of anything, sir. You just admitted

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Speaker 1: on the phone to robbing a bank. I was giving

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Speaker 1: you a metaphor, you idiot. You know what that means.

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Speaker 1: It's a big word. Look it up, sir. I'll have

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Speaker 1: you know that I can't read all right, and I

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Speaker 1: don't appreciate the tone that you're taking with Paul. Just

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Speaker 1: trying to be a helpful customer service representative to you,

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Speaker 1: and all of a sudden, you're attacking me in my vocabulary.

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Speaker 1: Oh you customer service. You can't read? Can I just

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Speaker 1: get to the next question about Arson? Arson? Yeah, lighting

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Speaker 1: things on fire illegally while wearing the jacket? I know

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Speaker 1: exactly what you know. I'm not answering. You know what?

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Speaker 1: You know what? Shut up, I'm not answering any more.

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Speaker 1: You stupid question. Get me a damn supervisor. You're walking

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Speaker 1: more on. I'm just gonna tell you it's a prank

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Speaker 1: phone call. Then wait, you're gonna be this way? What

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Speaker 1: did you just say? I said this is a joke,

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Speaker 1: and my name is actually Jeffrey from the radio show

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Speaker 1: Broken Jeffrey in the Morning, and we're doing a phone

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Speaker 1: tap on you. Oh my god, you gotta be I'm

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Speaker 1: serious man. Your wife, Nicky set you up because she

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Speaker 1: said it was your fault that your favorite jacket got ripped,

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Speaker 1: not the company's fault. Is that true? Did you rip

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Speaker 1: that jacket while lighting a bit building on fire? And joy? Yeah,

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Speaker 1: you got me, you got me. I knew it week

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Speaker 1: up every morning with Funk to have weekday mornings on

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Speaker 1: the twenty Cooling Ruin Nay two point five