1 00:00:02,200 --> 00:00:02,920 Speaker 1: Ron An Aian. 2 00:00:03,000 --> 00:00:05,840 Speaker 2: This is not an easy business. This is this business 3 00:00:05,920 --> 00:00:08,360 Speaker 2: is more than just you know, bad coffee through the 4 00:00:08,400 --> 00:00:10,640 Speaker 2: morning and a still sandwich at lunch, and you know, 5 00:00:11,280 --> 00:00:13,720 Speaker 2: working on vehicles. There's a lot of fun in this business, 6 00:00:13,760 --> 00:00:15,720 Speaker 2: but there's a lot of responsibility in this business. 7 00:00:15,760 --> 00:00:20,919 Speaker 3: I'm the leader. Move on the Bundy, I dealing sky. 8 00:00:22,320 --> 00:00:25,000 Speaker 2: The car doctor that wouldn't show up on a polo. 9 00:00:25,440 --> 00:00:27,400 Speaker 2: Well great, okay, and ask them how did they fix 10 00:00:27,440 --> 00:00:29,800 Speaker 2: cars before scan tools were invented? Did they use that 11 00:00:29,840 --> 00:00:30,600 Speaker 2: thing between the roos? 12 00:00:31,200 --> 00:00:31,400 Speaker 3: Right? 13 00:00:31,560 --> 00:00:34,479 Speaker 1: Welcome to the radio home of ron An Aian, the 14 00:00:34,560 --> 00:00:38,000 Speaker 1: Car Doctor. Since nineteen ninety one. This is where car 15 00:00:38,080 --> 00:00:41,800 Speaker 1: owners the world overturned to for their definitive opinion on 16 00:00:41,920 --> 00:00:45,680 Speaker 1: automotive repair. If your mechanics giving you a busy signal, 17 00:00:45,800 --> 00:00:49,000 Speaker 1: pick up the phone and call in. The garage doors 18 00:00:49,240 --> 00:00:50,000 Speaker 1: are open. 19 00:00:49,960 --> 00:00:51,959 Speaker 2: But I am here to take your calls at eight 20 00:00:52,000 --> 00:00:54,200 Speaker 2: five five five six, ninety nine hundred and. 21 00:00:54,160 --> 00:00:55,480 Speaker 1: Now pee. 22 00:00:57,680 --> 00:00:58,000 Speaker 3: Running. 23 00:00:58,720 --> 00:01:01,360 Speaker 2: Hey, welcome, go out to repair. You know, order repair 24 00:01:01,440 --> 00:01:04,800 Speaker 2: is a it's a wonderful thing, it really is. It's 25 00:01:04,840 --> 00:01:08,839 Speaker 2: an industry. It started the conversation. I'll start the conversation 26 00:01:08,959 --> 00:01:12,080 Speaker 2: this way. It's an industry that is judged by many 27 00:01:12,080 --> 00:01:15,160 Speaker 2: and done by few. I was on Facebook the other 28 00:01:15,240 --> 00:01:19,479 Speaker 2: day and somebody had posted a commentary about repairs their 29 00:01:19,560 --> 00:01:24,199 Speaker 2: vehicle needed, and they were asking questions to the unwashed 30 00:01:24,240 --> 00:01:26,760 Speaker 2: and shaven of Facebook, saying, hey, how much do you 31 00:01:26,760 --> 00:01:29,440 Speaker 2: think this job should cost? It is the mechanic doing this, right, 32 00:01:30,080 --> 00:01:33,240 Speaker 2: And I had a laugh. You know, where we're doing 33 00:01:33,319 --> 00:01:38,679 Speaker 2: something as technical and as complicated as order repair, and 34 00:01:38,240 --> 00:01:41,240 Speaker 2: we're allowing it to be judged by those that can't 35 00:01:41,319 --> 00:01:44,080 Speaker 2: or don't do it to do it the best way, 36 00:01:44,120 --> 00:01:46,039 Speaker 2: the cheapest way. And it doesn't make any sense to me. 37 00:01:46,360 --> 00:01:49,360 Speaker 2: This is order repair. You know what? Build a relationship? 38 00:01:49,760 --> 00:01:53,880 Speaker 2: One thing? I know, doing things cheap doesn't usually end 39 00:01:54,320 --> 00:01:59,640 Speaker 2: in a great repair, product or event. You know, I 40 00:01:59,680 --> 00:02:02,200 Speaker 2: always think about the Space program, right, we send a 41 00:02:02,200 --> 00:02:04,720 Speaker 2: guy to the Moon in a rocket that was put 42 00:02:04,720 --> 00:02:07,360 Speaker 2: out forbid to the cheapest bidder to get the guy 43 00:02:07,360 --> 00:02:09,480 Speaker 2: a quarter million miles away from Earth and bring him back, 44 00:02:09,520 --> 00:02:13,560 Speaker 2: and we made it almost every time. You know, It's 45 00:02:13,639 --> 00:02:16,280 Speaker 2: just it's just funny, right, I just I just don't understand. 46 00:02:16,320 --> 00:02:19,800 Speaker 2: I'm puzzled by it. I was puzzled by the number 47 00:02:19,800 --> 00:02:22,079 Speaker 2: of people that talked about as if they were experts 48 00:02:22,080 --> 00:02:26,080 Speaker 2: about why the repair shops should be using aftermarket parts, 49 00:02:26,160 --> 00:02:29,320 Speaker 2: or they should be using original equipment parts, or you know, 50 00:02:29,400 --> 00:02:33,480 Speaker 2: what the repair shop should be charging. I don't understand that, 51 00:02:33,760 --> 00:02:36,440 Speaker 2: I I But yet we'll go out to Starbucks and 52 00:02:36,480 --> 00:02:38,440 Speaker 2: spend seven bucks on a cup of coffee, or we'll 53 00:02:38,480 --> 00:02:41,200 Speaker 2: go to a diner and we won't complain about six 54 00:02:41,280 --> 00:02:45,320 Speaker 2: dollars for two eggs fried, Like, I just, why is 55 00:02:45,360 --> 00:02:47,480 Speaker 2: it that order repair seems to be the one thing 56 00:02:47,520 --> 00:02:50,000 Speaker 2: that everybody feels like they're an authority on. Well, I 57 00:02:50,000 --> 00:02:54,120 Speaker 2: shouldn't leave out the plumbers, the carpenters, doctors, lawyers, but 58 00:02:54,160 --> 00:02:56,639 Speaker 2: you don't hear people complaining about them nearly as much. 59 00:02:56,680 --> 00:02:59,200 Speaker 2: It's a puzzling thing to me. I just I don't 60 00:02:59,280 --> 00:03:03,200 Speaker 2: understand it. Order repair has gotten more difficult over time, 61 00:03:03,840 --> 00:03:05,960 Speaker 2: and I can only tell you that, based on my 62 00:03:06,080 --> 00:03:09,680 Speaker 2: fifty something years of doing this, that we're doing things 63 00:03:09,720 --> 00:03:12,600 Speaker 2: now in procedural manner in ways that I never envisioned, 64 00:03:13,720 --> 00:03:16,920 Speaker 2: and it's only going to get worse. The complexity is 65 00:03:16,960 --> 00:03:20,480 Speaker 2: only going to increase as time goes on. And I 66 00:03:20,520 --> 00:03:23,160 Speaker 2: don't I just and yet there are people out there 67 00:03:23,160 --> 00:03:25,000 Speaker 2: that think this is so simple. You know, this is 68 00:03:25,000 --> 00:03:27,000 Speaker 2: the way my dad did it. One thing, I know. 69 00:03:28,240 --> 00:03:30,919 Speaker 2: The way my dad did order repair and the way 70 00:03:31,240 --> 00:03:34,960 Speaker 2: I'm doing order repair is not going to be the 71 00:03:35,040 --> 00:03:39,600 Speaker 2: same way. In twenty years. It'll be so different. It's 72 00:03:39,600 --> 00:03:43,080 Speaker 2: so different now, and it changes on a daily basis. 73 00:03:43,120 --> 00:03:47,040 Speaker 2: Here I'll tell you this story. We had a GEPV six, 74 00:03:47,560 --> 00:03:50,360 Speaker 2: a Jeep Wrangler eighteen jeep Wrangler come into the shop 75 00:03:50,400 --> 00:03:54,200 Speaker 2: this week and a fairly new customer. But we're building 76 00:03:54,200 --> 00:03:58,640 Speaker 2: our relationship with Richard and we're just there. He needed 77 00:03:58,640 --> 00:04:01,040 Speaker 2: some help. It's starting to set a misfirefaul to P 78 00:04:01,200 --> 00:04:05,320 Speaker 2: zero three to oh two. Now, it's not a misfire 79 00:04:05,360 --> 00:04:08,760 Speaker 2: that you feel maybe a little bit once in a 80 00:04:08,760 --> 00:04:10,839 Speaker 2: while when it's cold, but it's not there all the time. 81 00:04:10,880 --> 00:04:14,800 Speaker 2: It's at random. And this is the infamous JEP you said, 82 00:04:14,840 --> 00:04:17,160 Speaker 2: a misfire will be a three h two or sometimes 83 00:04:17,160 --> 00:04:19,240 Speaker 2: a three zho five or sometimes a three zero six, 84 00:04:19,279 --> 00:04:23,880 Speaker 2: depending upon the mood. It seems well, you know, we 85 00:04:23,920 --> 00:04:27,000 Speaker 2: went through our usual due diligence. I ran relative compression, 86 00:04:27,760 --> 00:04:30,400 Speaker 2: which you're not gonna do a mechanical compression test right 87 00:04:30,440 --> 00:04:33,000 Speaker 2: off the bat, because to do mechanical compression. You have 88 00:04:33,040 --> 00:04:35,560 Speaker 2: to take off the intake plumtum because Chrysler designed it 89 00:04:35,600 --> 00:04:37,479 Speaker 2: so that part of the intake manifold is on top 90 00:04:37,480 --> 00:04:39,480 Speaker 2: of the engine. You can't get access to spark blogs. 91 00:04:39,880 --> 00:04:42,960 Speaker 2: So I ran through relative compression, I ran through volumetric 92 00:04:42,960 --> 00:04:45,880 Speaker 2: efficiency to prove the engine could breathe. I ran through 93 00:04:45,920 --> 00:04:49,120 Speaker 2: some other tests, you know, what I call unobtrusive testing, 94 00:04:49,360 --> 00:04:51,479 Speaker 2: which to me is the right way to do this. 95 00:04:51,600 --> 00:04:55,200 Speaker 2: Let's do this as efficiently and quickly as possible to 96 00:04:55,240 --> 00:04:57,320 Speaker 2: come to some sort of a direction and a conclusion. 97 00:04:58,800 --> 00:05:01,280 Speaker 2: And I did all that. It all kept pointing that 98 00:05:01,360 --> 00:05:04,920 Speaker 2: this engine is mechanically sound. There's nothing wrong with this engine. 99 00:05:05,880 --> 00:05:10,960 Speaker 2: So if you proceed along the diagnostic path, the next 100 00:05:11,000 --> 00:05:15,080 Speaker 2: step is to isolate what's going on on cylinder two. Now, 101 00:05:15,120 --> 00:05:19,320 Speaker 2: I found an internal memo from Chrysler that we're not 102 00:05:19,360 --> 00:05:22,080 Speaker 2: supposed to have, but we have it because I know somebody. 103 00:05:22,400 --> 00:05:24,760 Speaker 2: I know a guy, and that's the way it works 104 00:05:24,760 --> 00:05:28,160 Speaker 2: in Jersey. You know a guy, and it's an internal 105 00:05:28,200 --> 00:05:31,080 Speaker 2: memo from Chrysler. It talks about this particular problem with 106 00:05:31,120 --> 00:05:34,240 Speaker 2: the V six Chryslers that Chrysler wants you to when 107 00:05:34,279 --> 00:05:36,599 Speaker 2: you reach this point of the diagnosis, they want you 108 00:05:36,680 --> 00:05:40,560 Speaker 2: to move the spark plug, the coil, and the injector 109 00:05:40,640 --> 00:05:43,960 Speaker 2: to different cylinders and then clear the code, let the 110 00:05:43,960 --> 00:05:47,479 Speaker 2: customer drive it. What fault comes back. And we did 111 00:05:47,480 --> 00:05:51,120 Speaker 2: that and within a day the fault came back. P 112 00:05:51,279 --> 00:05:55,359 Speaker 2: Zero three to zero two. I've now proven conclusively that 113 00:05:55,520 --> 00:06:01,800 Speaker 2: this vehicle has a mechanical problem in cylinder two. That 114 00:06:02,080 --> 00:06:05,480 Speaker 2: it's not spark plug, it's not injector, it's not coil. 115 00:06:07,040 --> 00:06:11,000 Speaker 2: So the next step is, well, what's wrong with cylinder two. 116 00:06:11,120 --> 00:06:14,320 Speaker 2: It passes a compression test, it passes a breathing test, 117 00:06:14,680 --> 00:06:18,600 Speaker 2: and after further research, got to do your research. Einstein 118 00:06:18,680 --> 00:06:23,839 Speaker 2: was right. After further research, I find that the rocker 119 00:06:24,000 --> 00:06:29,120 Speaker 2: arms that Chrysler installed on this engine are failing. The 120 00:06:29,160 --> 00:06:34,080 Speaker 2: little needle roller bearings that the rocker teeter totter's on 121 00:06:34,800 --> 00:06:37,039 Speaker 2: are going bad, and they're developing flat spots, and it 122 00:06:37,080 --> 00:06:40,200 Speaker 2: causes the rocker to momentarily hang or bind or not 123 00:06:40,320 --> 00:06:43,600 Speaker 2: allow smooth operation, and it causes a misfire, causes a misstep. 124 00:06:45,240 --> 00:06:48,520 Speaker 2: So here's the here's the problem. I should I should 125 00:06:48,560 --> 00:06:51,480 Speaker 2: let Facebook fix this, fix this truck. Right, everybody's got 126 00:06:51,480 --> 00:06:54,120 Speaker 2: an opinion, you know, do you go in, do you 127 00:06:54,160 --> 00:06:56,520 Speaker 2: take the intake planning back off, which you have to 128 00:06:56,600 --> 00:06:59,240 Speaker 2: do to get the rocker arm, or off to get 129 00:06:59,279 --> 00:07:02,960 Speaker 2: the valve cover off to get the ignition coiled back out? 130 00:07:03,880 --> 00:07:08,760 Speaker 2: Do you do one cylinder? Do you do all the 131 00:07:08,800 --> 00:07:11,720 Speaker 2: cylinders on the left bank? Do you do both cylinders? 132 00:07:12,840 --> 00:07:14,560 Speaker 2: Are you hoping it's a rocker arm? Do you take 133 00:07:14,560 --> 00:07:16,600 Speaker 2: it apart and expect to see something with the rocker 134 00:07:17,320 --> 00:07:20,239 Speaker 2: counting on the memo or the bulletin that this possibly 135 00:07:20,280 --> 00:07:23,680 Speaker 2: could be a solution, or do you put heads on it? 136 00:07:23,720 --> 00:07:26,800 Speaker 2: Because it seems like in further research, just as many 137 00:07:26,840 --> 00:07:30,280 Speaker 2: heads get sold at Chrysler Jeep dealers as they do 138 00:07:30,560 --> 00:07:35,680 Speaker 2: rocker arm assemblies. It's probably the difference, as an educated guess, 139 00:07:35,760 --> 00:07:39,640 Speaker 2: between spending three grand or five grand. But I'm sure 140 00:07:39,680 --> 00:07:42,760 Speaker 2: the aftermarket would have something like that. I'm sure Facebook 141 00:07:42,760 --> 00:07:45,000 Speaker 2: could help fix that. I'm sure all the experts out 142 00:07:45,040 --> 00:07:47,200 Speaker 2: on Facebook could solve this for three dollars and eighty 143 00:07:47,200 --> 00:07:52,800 Speaker 2: two cents because they're all geniuses. Order repair is not 144 00:07:52,880 --> 00:07:55,440 Speaker 2: something to be taken lightly. I don't take it lightly, 145 00:07:55,960 --> 00:07:59,080 Speaker 2: and I'm not sure what Richard is going to do. 146 00:07:59,160 --> 00:08:02,120 Speaker 2: He understands on percent, and we've told them we'll do 147 00:08:02,160 --> 00:08:05,640 Speaker 2: whatever you want to do. I just you know, I'm 148 00:08:05,720 --> 00:08:09,560 Speaker 2: sort of appalled that something that costs as much money 149 00:08:09,600 --> 00:08:13,240 Speaker 2: as a JEP wrangler something for fifty grand, and this 150 00:08:13,320 --> 00:08:15,320 Speaker 2: day and age, we can't make an engine last longer 151 00:08:15,360 --> 00:08:18,600 Speaker 2: than sixty three thousand miles. And then why would we 152 00:08:18,600 --> 00:08:21,120 Speaker 2: spend money on something with sixty three thousand miles on 153 00:08:21,200 --> 00:08:25,360 Speaker 2: it to do engine work of some magnitude or consequence? 154 00:08:26,120 --> 00:08:28,520 Speaker 2: And then what's next? You have to ask yourself, right, 155 00:08:29,160 --> 00:08:30,840 Speaker 2: what's next? Where does it stop? 156 00:08:32,440 --> 00:08:32,520 Speaker 4: You? 157 00:08:32,559 --> 00:08:35,040 Speaker 2: See? Those are the things Facebook should be talking about. 158 00:08:35,200 --> 00:08:37,600 Speaker 2: They should be talking about the poor quality of products. 159 00:08:37,600 --> 00:08:40,600 Speaker 2: They should be talking about the way certain manufacturers not 160 00:08:40,720 --> 00:08:43,280 Speaker 2: all well, I guess all because they all have their piccadillos, right, 161 00:08:43,320 --> 00:08:46,120 Speaker 2: they all have their bugaboos. They should be talking about 162 00:08:46,200 --> 00:08:49,200 Speaker 2: that to get manufacturers to make better product. As far 163 00:08:49,280 --> 00:08:53,080 Speaker 2: as I'm concerned, an engine with reasonable care and parlance, 164 00:08:53,200 --> 00:08:56,079 Speaker 2: which Richard gave this more than adequate oil change in service. 165 00:08:56,120 --> 00:08:58,800 Speaker 2: I've seen the receipts that engine should go for one 166 00:08:58,840 --> 00:09:04,000 Speaker 2: hundred thousand miles. No, there's no excuse, it's just this 167 00:09:04,080 --> 00:09:07,400 Speaker 2: is flat out a manufacturing defect. This is flat out 168 00:09:07,400 --> 00:09:12,120 Speaker 2: the vendor whoever made these rock or arms, did it wrong. 169 00:09:12,480 --> 00:09:19,160 Speaker 2: Whatever engineer subjected itself to heat treatment and procedural obligation 170 00:09:19,320 --> 00:09:22,320 Speaker 2: to put these on the table. They're bad. They just 171 00:09:22,440 --> 00:09:25,080 Speaker 2: made a bad part, flat out, and now the customer 172 00:09:25,120 --> 00:09:27,680 Speaker 2: has to see. That's what Facebook should be talking about. 173 00:09:27,960 --> 00:09:29,719 Speaker 2: That's what you should all be talking about around the 174 00:09:29,800 --> 00:09:32,000 Speaker 2: kitchen table tonight, having that coffee and coffee cake and 175 00:09:32,040 --> 00:09:34,079 Speaker 2: whatever else it is you're having for dessert. To talk 176 00:09:34,120 --> 00:09:37,439 Speaker 2: about problems with cars, not how much should the job cost. 177 00:09:37,640 --> 00:09:39,480 Speaker 2: What you should be talking about when it comes to 178 00:09:39,480 --> 00:09:42,480 Speaker 2: the shop and the job. Did the shop accurately diagnose 179 00:09:42,520 --> 00:09:45,480 Speaker 2: the problem? Did the shop fix the problem? Not how 180 00:09:45,520 --> 00:09:47,880 Speaker 2: much should it cost? Because you have no perception of 181 00:09:47,920 --> 00:09:51,760 Speaker 2: what things should cost. I went to lunch. I got 182 00:09:51,840 --> 00:09:54,760 Speaker 2: lunch today at my favorite deli here in town, and 183 00:09:54,800 --> 00:09:56,600 Speaker 2: I was talking to Paul. We were talking about business, 184 00:09:56,640 --> 00:09:58,319 Speaker 2: and he said, how's business run? I said, oh, you know, 185 00:09:58,440 --> 00:10:01,120 Speaker 2: it's it's kind of weird. I said, it's up and down. 186 00:10:01,600 --> 00:10:04,559 Speaker 2: We're talking about what causes that? And I said, well, 187 00:10:04,679 --> 00:10:06,000 Speaker 2: you know, I said right now, I said, I think 188 00:10:06,040 --> 00:10:08,720 Speaker 2: people are flat out out of money. And I said, 189 00:10:08,800 --> 00:10:13,040 Speaker 2: uder repair is getting very expensive. And as expensive as 190 00:10:13,040 --> 00:10:16,040 Speaker 2: it was, it keeps going up. You know. I look 191 00:10:16,080 --> 00:10:18,480 Speaker 2: at my primary cost on parts and I would say 192 00:10:18,480 --> 00:10:21,160 Speaker 2: my cost on parts has risen thirty to forty percent 193 00:10:21,240 --> 00:10:25,000 Speaker 2: in the last year. And he said, is that affecting business? 194 00:10:25,000 --> 00:10:28,520 Speaker 2: And I said yeah, I said for some, because some 195 00:10:28,880 --> 00:10:31,599 Speaker 2: don't want to spend that extra forty percent for a 196 00:10:31,679 --> 00:10:34,520 Speaker 2: quality part. They're going down the road to the shop 197 00:10:34,559 --> 00:10:38,160 Speaker 2: that's doing it cheap. But they're not looking at or 198 00:10:38,200 --> 00:10:41,720 Speaker 2: considering that shop because they're still out there the white 199 00:10:41,800 --> 00:10:44,120 Speaker 2: box parts, the cheap parts, the parts that come in 200 00:10:44,160 --> 00:10:46,280 Speaker 2: from what I call the bad part of China, the 201 00:10:46,280 --> 00:10:49,680 Speaker 2: place in China where they're not manufacturing to any manufacturer respect. 202 00:10:49,840 --> 00:10:52,600 Speaker 2: They're just slapping something in a press, pounding it out 203 00:10:52,600 --> 00:10:55,640 Speaker 2: and it lasts seven eight months. And people are doing 204 00:10:55,679 --> 00:10:58,720 Speaker 2: that and they don't remember. Somehow, we all have short 205 00:10:58,800 --> 00:11:01,880 Speaker 2: term memory. I've seen this. The American public does not 206 00:11:02,160 --> 00:11:04,719 Speaker 2: have long term memory. They don't remember who put the 207 00:11:05,080 --> 00:11:08,199 Speaker 2: bad part in. They just remember it wasn't expensive. Yeah, 208 00:11:08,240 --> 00:11:10,560 Speaker 2: it's okay, you know, he was still two hundred dollars 209 00:11:10,600 --> 00:11:13,080 Speaker 2: cheaper than the other guy who's the repair that the 210 00:11:13,120 --> 00:11:17,199 Speaker 2: other guy did is still going That's what you should 211 00:11:17,200 --> 00:11:21,240 Speaker 2: be talking about on Facebook, not dictating what ball joints 212 00:11:21,280 --> 00:11:23,320 Speaker 2: to be putting in a Chrysler three hundred m which, 213 00:11:23,360 --> 00:11:25,960 Speaker 2: by the way, you probably can't buy ball joints from 214 00:11:26,000 --> 00:11:30,600 Speaker 2: Chrysler anymore anyway, because Chrysler doesn't make anything anymore. That's 215 00:11:30,600 --> 00:11:32,439 Speaker 2: a whole other conversation. I could sit here and talk 216 00:11:32,480 --> 00:11:34,600 Speaker 2: for the next two hours, which I'm not going to, 217 00:11:35,160 --> 00:11:37,240 Speaker 2: about the lack of parts that Chrysler seems to have. 218 00:11:37,559 --> 00:11:42,240 Speaker 2: But anyway, Hi, and welcome. Can you tell him in 219 00:11:42,240 --> 00:11:44,240 Speaker 2: a great mood? Eight five five five six zero nine 220 00:11:44,320 --> 00:11:46,720 Speaker 2: nine zero zero. Come on back, Let's talk about cars 221 00:11:46,760 --> 00:11:58,880 Speaker 2: and answer the phones. I'm roninn Inian. Don't go away. 222 00:11:59,040 --> 00:12:01,120 Speaker 5: What's more fun than listening to Ron and any in 223 00:12:01,160 --> 00:12:03,280 Speaker 5: the car doctor and getting that car fixed? Right? 224 00:12:03,520 --> 00:12:06,560 Speaker 2: A five to five five six zero nine nine zero zero. 225 00:12:06,679 --> 00:12:09,720 Speaker 2: Give Ron a call. Now back to Ron. Hey, let's 226 00:12:09,720 --> 00:12:12,120 Speaker 2: wander over and open the garage doors. Let's get Let's 227 00:12:12,120 --> 00:12:14,680 Speaker 2: go to Dave in Connecticut twenty two Chevy Colorado. Dave, 228 00:12:14,720 --> 00:12:16,520 Speaker 2: Welcome to the Car Doctor, sir, How can I help. 229 00:12:18,000 --> 00:12:22,080 Speaker 5: Welcome? I had a twenty seventeen Chevy Colorado got hit 230 00:12:22,080 --> 00:12:23,800 Speaker 5: by a garbage truck and I went to buy some 231 00:12:24,040 --> 00:12:27,760 Speaker 5: used ones and it was the other guy's fault, So 232 00:12:28,480 --> 00:12:30,200 Speaker 5: you know, I want to sell them. So I figured 233 00:12:30,240 --> 00:12:31,840 Speaker 5: I was looking at used ones and they're so expensive. 234 00:12:31,840 --> 00:12:33,520 Speaker 5: I bought a new one. I was made in September 235 00:12:33,600 --> 00:12:35,960 Speaker 5: of twenty two. I bought it on October, picked up 236 00:12:35,960 --> 00:12:39,240 Speaker 5: Halloween night twenty two. Last January went to start it. 237 00:12:39,400 --> 00:12:42,080 Speaker 5: Little Dingley bell comes on. The driver information center says 238 00:12:42,080 --> 00:12:46,200 Speaker 5: low voltage, and the battery never really goes when it's 239 00:12:46,200 --> 00:12:48,160 Speaker 5: fully charged. It never really goes above twelve point two 240 00:12:48,240 --> 00:12:51,840 Speaker 5: twelve point three volts. Sometimes I'm driving the driver. If 241 00:12:51,880 --> 00:12:55,040 Speaker 5: I put it on the battery indicator, the battery gauge, 242 00:12:55,400 --> 00:12:57,320 Speaker 5: you can flip between that and oil pressure gation and 243 00:12:57,320 --> 00:13:00,000 Speaker 5: TPMs and all, it'll say that the things at twelve 244 00:13:00,040 --> 00:13:01,800 Speaker 5: zero point five or twelve point six volts. I put 245 00:13:01,800 --> 00:13:04,959 Speaker 5: an OTC multimeter on it. It confirms that's true, and sometimes 246 00:13:05,000 --> 00:13:06,640 Speaker 5: it goes up the fifteen volts. I brought it to 247 00:13:06,720 --> 00:13:09,000 Speaker 5: the garage, I said load test. It tested out, and 248 00:13:09,120 --> 00:13:11,439 Speaker 5: January said it's fine, and I was looking at the 249 00:13:11,480 --> 00:13:14,160 Speaker 5: voltage gage again. It still does twelve point five twelve 250 00:13:14,160 --> 00:13:16,840 Speaker 5: point six volts. Brought it back to the garage. I 251 00:13:16,840 --> 00:13:19,160 Speaker 5: brought it from a Chevy dealer in Tarrington, Connecticut, and 252 00:13:19,160 --> 00:13:21,160 Speaker 5: they said, no, it's fine. 253 00:13:21,280 --> 00:13:22,120 Speaker 2: It just does that. 254 00:13:22,160 --> 00:13:25,040 Speaker 5: It goes through this mode whereas about six different modes 255 00:13:25,080 --> 00:13:28,160 Speaker 5: and the computer controls the voltage regulation. They told me, 256 00:13:28,200 --> 00:13:30,480 Speaker 5: and that there was something online that confirmed that. Is 257 00:13:30,520 --> 00:13:32,800 Speaker 5: that true? And what are your thoughts on? It runs fine, 258 00:13:32,800 --> 00:13:34,480 Speaker 5: The truck runs like a top. I want to keep 259 00:13:34,520 --> 00:13:36,280 Speaker 5: it yep as long as I possibly can. 260 00:13:36,360 --> 00:13:36,520 Speaker 3: Yep. 261 00:13:36,679 --> 00:13:39,600 Speaker 2: Yeah, it's it's it's I won't say it's a nonsense warning, 262 00:13:39,640 --> 00:13:42,120 Speaker 2: but it's a nuisance warning. I can tell you that 263 00:13:42,160 --> 00:13:45,520 Speaker 2: it is operating as designed. GM more than a few 264 00:13:45,600 --> 00:13:49,600 Speaker 2: years ago went to a computer managed charging system that 265 00:13:49,640 --> 00:13:53,000 Speaker 2: they're looking at state of charge of the battery, which 266 00:13:53,000 --> 00:13:56,240 Speaker 2: they're also calculating internal resistance through deciding how much to 267 00:13:56,320 --> 00:14:00,560 Speaker 2: charge the battery when, under what conditions, et cetera. They're 268 00:14:00,600 --> 00:14:04,600 Speaker 2: doing this in the interest of achieving fuel economy less 269 00:14:04,600 --> 00:14:06,800 Speaker 2: strained on the alternator, getting the engine to propel the 270 00:14:06,880 --> 00:14:09,320 Speaker 2: vehicle forward rather than drive the alternator to charge the 271 00:14:09,360 --> 00:14:13,320 Speaker 2: system and so forth. So it's it's operating as designed. 272 00:14:14,080 --> 00:14:17,439 Speaker 2: I'm curious going forward, because I've seen this on more 273 00:14:17,480 --> 00:14:20,600 Speaker 2: than a few Chevrolet GM products, not just Chevrolet that 274 00:14:20,680 --> 00:14:23,480 Speaker 2: I'm wondering if they're they're they're gilding the lily a 275 00:14:23,520 --> 00:14:25,600 Speaker 2: little too close, so to speak, that they're you know, 276 00:14:25,640 --> 00:14:29,080 Speaker 2: they're they're making it twelve point six and it comes 277 00:14:29,080 --> 00:14:31,120 Speaker 2: on at twelve point five. Are they cutting it too 278 00:14:31,200 --> 00:14:33,960 Speaker 2: high and you know, too close to the core. But 279 00:14:34,440 --> 00:14:37,320 Speaker 2: it's working. Yes, the system is operating as designed. It's 280 00:14:37,360 --> 00:14:42,000 Speaker 2: a computer managed charging system. The ultimate decision or the 281 00:14:42,080 --> 00:14:45,640 Speaker 2: ultimate answer, would be a scan of all body modules, 282 00:14:46,120 --> 00:14:50,360 Speaker 2: engine computer included. Does anybody report low voltage? Nobody reports 283 00:14:50,400 --> 00:14:54,240 Speaker 2: low voltage operating as designed? All right? That one time 284 00:14:54,280 --> 00:14:57,080 Speaker 2: you got a low message, you know, you're saying you 285 00:14:57,160 --> 00:15:00,920 Speaker 2: got a physical low you know, a a text message 286 00:15:00,920 --> 00:15:02,560 Speaker 2: on the dash when you went to start at low 287 00:15:02,760 --> 00:15:03,720 Speaker 2: battery voltage. 288 00:15:04,920 --> 00:15:06,400 Speaker 5: Yeah, and a little bell went off it and I 289 00:15:06,440 --> 00:15:08,200 Speaker 5: looked down at the dash and had a little exclamation 290 00:15:08,280 --> 00:15:10,880 Speaker 5: point low voltage. I started it. This is in January. 291 00:15:10,880 --> 00:15:13,440 Speaker 5: It was cold, and it started fine. It cranks fine, right, Yeah, 292 00:15:13,480 --> 00:15:14,000 Speaker 5: that's top. 293 00:15:14,160 --> 00:15:18,880 Speaker 2: That's that's the marketing department. You know, we don't want 294 00:15:18,880 --> 00:15:20,720 Speaker 2: anybody to get stuck, so we're going to tell him 295 00:15:20,720 --> 00:15:22,920 Speaker 2: when the battery goes low on voltage, even though we're 296 00:15:22,960 --> 00:15:25,040 Speaker 2: running at low on voltage because we don't want to 297 00:15:25,080 --> 00:15:26,360 Speaker 2: charge it. Because we also wanted to get a good 298 00:15:26,360 --> 00:15:28,040 Speaker 2: fuel economy, because we wanted to come back and buy 299 00:15:28,080 --> 00:15:30,960 Speaker 2: a car that gets, you know, twenty two miles to 300 00:15:31,000 --> 00:15:34,240 Speaker 2: the gallons that are twenty one point eight. You know, 301 00:15:34,360 --> 00:15:38,760 Speaker 2: it's the it's the I'm sorry, go ahead. 302 00:15:40,120 --> 00:15:41,840 Speaker 5: This thing gets like twenty four miles a gallon in 303 00:15:41,840 --> 00:15:44,440 Speaker 5: the highway and then I'm seventeen around town if I 304 00:15:44,520 --> 00:15:46,440 Speaker 5: keep up with traffic, if I go fast drinking it 305 00:15:46,520 --> 00:15:47,840 Speaker 5: less than that. But if I take it easy on 306 00:15:47,880 --> 00:15:49,520 Speaker 5: the highway, you have to twenty four. And it's a 307 00:15:49,600 --> 00:15:51,120 Speaker 5: the V six of three hundred and eight horse I 308 00:15:51,120 --> 00:15:53,920 Speaker 5: can go seven thousand pounds, so it runs great. I mean, 309 00:15:54,040 --> 00:15:55,240 Speaker 5: I'm very happy with the truck. 310 00:15:55,480 --> 00:15:58,320 Speaker 2: I have to tell you. I like the Colorado. I 311 00:15:58,320 --> 00:16:00,840 Speaker 2: think it's come a long way. The early one they 312 00:16:00,920 --> 00:16:04,240 Speaker 2: had some issues engine wise, the five cylinders, they weren't great. 313 00:16:04,360 --> 00:16:06,320 Speaker 2: They had some known issues when they first came out. 314 00:16:06,320 --> 00:16:10,320 Speaker 2: They've gotten a lot better. I was disappointed. GM. Now 315 00:16:10,360 --> 00:16:12,560 Speaker 2: you cannot buy a V six. It seems like they 316 00:16:12,680 --> 00:16:14,680 Speaker 2: just finally sorted it out and had a couple of 317 00:16:14,720 --> 00:16:17,720 Speaker 2: good years, and now everything from GM in that in 318 00:16:17,720 --> 00:16:20,240 Speaker 2: that sized truck is going to have be turbocharged in 319 00:16:20,280 --> 00:16:22,720 Speaker 2: the way of a four cylinder. And I questioned that. 320 00:16:22,760 --> 00:16:25,040 Speaker 2: But I'm listen, it's no secret I'm not a fan 321 00:16:25,080 --> 00:16:29,200 Speaker 2: of turbocharging long term. That I just questioned, you know, 322 00:16:29,240 --> 00:16:31,400 Speaker 2: where will that truck be at two hundred thousand miles? 323 00:16:31,720 --> 00:16:33,400 Speaker 2: What's that truck going to run? Like? Does it need 324 00:16:33,400 --> 00:16:35,840 Speaker 2: a turbo and so on? I still am a I 325 00:16:35,880 --> 00:16:38,240 Speaker 2: can't help it. I'm I guess I am a dinosaur 326 00:16:38,240 --> 00:16:40,120 Speaker 2: in a way. You know, I'm a big you know, 327 00:16:40,200 --> 00:16:42,600 Speaker 2: more cubic inches and more horsepower just always seems to 328 00:16:42,600 --> 00:16:45,280 Speaker 2: make sense to me. But you know, people will better. 329 00:16:45,360 --> 00:16:46,400 Speaker 5: I agree with that. You know. 330 00:16:46,520 --> 00:16:49,440 Speaker 2: It's it's it's there's no substitute for cubic inches and 331 00:16:49,480 --> 00:16:55,320 Speaker 2: it's just easier. My daughter owns a twenty two RAV 332 00:16:55,440 --> 00:16:58,960 Speaker 2: four Toyota RAV four twenty two or twenty three. It 333 00:16:59,000 --> 00:17:00,760 Speaker 2: was the last year where you you'd get the three 334 00:17:00,840 --> 00:17:03,120 Speaker 2: point five V six, which is the bread and butter, 335 00:17:03,560 --> 00:17:07,040 Speaker 2: reliable as a brick V six engine. The Toyota has 336 00:17:07,440 --> 00:17:10,680 Speaker 2: I tell you what, it's a great cars. It's light enough, 337 00:17:10,720 --> 00:17:13,160 Speaker 2: the engine's big enough. It doesn't struggle pulling that car 338 00:17:13,200 --> 00:17:15,760 Speaker 2: around town fully loaded. And I think it's going to 339 00:17:15,840 --> 00:17:17,879 Speaker 2: last a good long time. And I think that's what 340 00:17:17,920 --> 00:17:20,480 Speaker 2: they're trying to do, or that's what they were trying 341 00:17:20,520 --> 00:17:22,960 Speaker 2: to do, the manufacturers, and now they've all gone to turbos, 342 00:17:23,000 --> 00:17:27,920 Speaker 2: and listen, turbo chargers they're great. They do raise underhood temperature. 343 00:17:28,000 --> 00:17:29,639 Speaker 2: You do have to stay on top of maintenance and 344 00:17:29,640 --> 00:17:32,520 Speaker 2: oil changes and other fluids. You know, I mean if 345 00:17:32,560 --> 00:17:35,600 Speaker 2: history has taught us anything, but you know, there they 346 00:17:35,600 --> 00:17:37,440 Speaker 2: do go. They will go one hundred and fifty on 347 00:17:37,480 --> 00:17:39,720 Speaker 2: hundred and seventy five thousand miles. I've seen it. I'm 348 00:17:39,760 --> 00:17:42,480 Speaker 2: not saying it won't. The question I have is, when 349 00:17:42,520 --> 00:17:45,080 Speaker 2: that non turbo truck has one hundred and fifty on 350 00:17:45,119 --> 00:17:47,240 Speaker 2: it and that turbo vehicle has one hundred and fifty 351 00:17:47,280 --> 00:17:50,000 Speaker 2: on it, are you going to put a turbo in it? 352 00:17:50,320 --> 00:17:52,359 Speaker 2: When it fails at a buck fifty? Where is that 353 00:17:52,400 --> 00:17:54,040 Speaker 2: other one? You don't have to deal with that question, 354 00:17:54,880 --> 00:17:56,640 Speaker 2: And how much more of an advantage and how much 355 00:17:56,680 --> 00:18:00,320 Speaker 2: more horsepower that you need did you use? So I 356 00:18:00,400 --> 00:18:02,840 Speaker 2: question it, David, I appreciate the call, sir, thanks for 357 00:18:02,840 --> 00:18:04,320 Speaker 2: being part of the Car Doctor family. If you have 358 00:18:04,359 --> 00:18:06,040 Speaker 2: any more questions, you know where to find me. I'm 359 00:18:06,119 --> 00:18:08,320 Speaker 2: running any in the Car Doctor. I'm back right after this. 360 00:18:08,400 --> 00:18:37,760 Speaker 3: Don't go away, she's real. Find my form nice, she's real. 361 00:18:37,880 --> 00:18:40,520 Speaker 3: Find my phone on my phone. 362 00:18:45,520 --> 00:18:48,280 Speaker 2: Well, welcome back, run an Innie in the Car Doctor. 363 00:18:48,280 --> 00:18:50,080 Speaker 2: By the way, you should get out the Car doctorshow 364 00:18:50,119 --> 00:18:53,880 Speaker 2: dot com. Car doctorshow dot com. The website is complete 365 00:18:53,880 --> 00:18:57,160 Speaker 2: and up. We do have new links out there for YouTube, 366 00:18:57,160 --> 00:19:00,639 Speaker 2: we have podcast links, and we see that you're enjoying 367 00:19:00,680 --> 00:19:03,640 Speaker 2: Classic Car Doctor. We started posting this week midweek, as 368 00:19:03,640 --> 00:19:06,760 Speaker 2: we will do every week going forward radio shows from 369 00:19:06,920 --> 00:19:09,760 Speaker 2: ten years ago or so, and you know, it's kind 370 00:19:09,760 --> 00:19:11,760 Speaker 2: of fun, right. People have been writing into me saying, Hey, Ron, 371 00:19:11,800 --> 00:19:16,159 Speaker 2: I'm enjoying Classic Car Doctor the midweek post up on 372 00:19:16,200 --> 00:19:20,080 Speaker 2: the podcast page. You're talking about cars from ten years 373 00:19:20,119 --> 00:19:23,280 Speaker 2: ago that were actually twenty years old and so on, 374 00:19:23,320 --> 00:19:24,960 Speaker 2: and some of the repair techniques and some of the 375 00:19:24,960 --> 00:19:26,560 Speaker 2: things that you were saying. And they said, yeah, a 376 00:19:26,560 --> 00:19:28,160 Speaker 2: lot of things. A lot of times you're still saying 377 00:19:28,160 --> 00:19:30,800 Speaker 2: the same thing. I said, yeah, the one and only 378 00:19:30,840 --> 00:19:35,000 Speaker 2: no baloney always faithful, always original here, I am right. 379 00:19:35,000 --> 00:19:37,760 Speaker 2: I don't change a lot, which can be good, can 380 00:19:37,800 --> 00:19:40,640 Speaker 2: be bad. So but anyway, it's out there. Cardoctorshow dot com. 381 00:19:40,640 --> 00:19:44,360 Speaker 2: We appreciate your thoughts and your input. So always let's 382 00:19:44,400 --> 00:19:47,000 Speaker 2: go to Jeremy in DC. Jeremy return call, Hey Jeremy, 383 00:19:47,000 --> 00:19:48,320 Speaker 2: what's going on today? 384 00:19:48,880 --> 00:19:53,680 Speaker 6: Hey? I appreciate you taking my call. On Monday, I 385 00:19:53,800 --> 00:19:58,639 Speaker 6: had to put a new alternator on my sisters Chevy Cruz. Okay, 386 00:19:58,680 --> 00:20:02,120 Speaker 6: And just as as a quick aside, I heard last 387 00:20:02,119 --> 00:20:06,920 Speaker 6: week's episode you cursing about that belt tensioner on that unit. 388 00:20:07,000 --> 00:20:10,560 Speaker 6: That certainly did indeed was the case with me as well. 389 00:20:10,640 --> 00:20:18,000 Speaker 6: That's a lovely operation. Anyway, I as I to do 390 00:20:18,080 --> 00:20:21,080 Speaker 6: much anything on there, you have to take off everything, 391 00:20:21,880 --> 00:20:26,240 Speaker 6: mean exactly exactly, Yeah, I just take off that upper 392 00:20:26,280 --> 00:20:32,919 Speaker 6: engine mount and it has an oil leak from the 393 00:20:32,920 --> 00:20:38,000 Speaker 6: timing cover and so everything is oily everywhere, and I'm 394 00:20:38,040 --> 00:20:42,840 Speaker 6: putting the mount bolts back on, and yours truly got 395 00:20:42,840 --> 00:20:44,760 Speaker 6: a little bit too excited with a half inch drive 396 00:20:44,920 --> 00:20:50,480 Speaker 6: ratchet and just kabloom, broke one off inside the block. 397 00:20:52,160 --> 00:20:55,320 Speaker 6: So now it has two out of the three on 398 00:20:55,359 --> 00:21:00,520 Speaker 6: that bracket that goes to the side of the engine. Okay, 399 00:21:00,520 --> 00:21:03,080 Speaker 6: well that you know, so that's exactly why I was calling. 400 00:21:03,200 --> 00:21:05,760 Speaker 6: I know, the official response would be, well, okay, now 401 00:21:05,760 --> 00:21:08,000 Speaker 6: I have to do this, but can it get through 402 00:21:08,119 --> 00:21:10,640 Speaker 6: like the next six months with two out of three? 403 00:21:11,080 --> 00:21:14,560 Speaker 2: Probably, you know, if your sister's not, if your sister's 404 00:21:14,600 --> 00:21:16,639 Speaker 2: not going to be the little old lady from Pasadena 405 00:21:16,680 --> 00:21:17,679 Speaker 2: and go drag racing with. 406 00:21:17,720 --> 00:21:21,000 Speaker 6: It, definitely not like the opposite. 407 00:21:21,080 --> 00:21:24,119 Speaker 2: Now, let me ask you this question, and let me 408 00:21:24,200 --> 00:21:26,040 Speaker 2: let me pose that. Let me pose an answer as 409 00:21:26,080 --> 00:21:28,359 Speaker 2: if we were going to fix it. Is the bolt? 410 00:21:28,960 --> 00:21:32,440 Speaker 2: Is the bolt accessible? Can you see it, get close 411 00:21:32,480 --> 00:21:35,640 Speaker 2: to it, touch it, feel it, Do you have access 412 00:21:35,720 --> 00:21:36,239 Speaker 2: to it not? 413 00:21:36,880 --> 00:21:41,159 Speaker 6: I haven't checked that yet because once everything was on 414 00:21:41,240 --> 00:21:42,800 Speaker 6: there and I broke that all for the dark, and 415 00:21:42,800 --> 00:21:44,920 Speaker 6: I was like, okay, well this is it for now, right, 416 00:21:45,600 --> 00:21:47,679 Speaker 6: you know, if you've got it. But it seems to 417 00:21:47,720 --> 00:21:51,720 Speaker 6: me that it might the bolt, given what came out, 418 00:21:51,920 --> 00:21:55,440 Speaker 6: I'm concerned that it might be actually kind of recessed 419 00:21:55,480 --> 00:21:56,200 Speaker 6: into the hole. 420 00:21:56,400 --> 00:21:59,080 Speaker 2: Okay, well it's yeah, and it's a question of you know, 421 00:21:59,200 --> 00:22:02,480 Speaker 2: how how is it is it all the way down? 422 00:22:02,880 --> 00:22:06,679 Speaker 2: I mean, obviously drilling it out is the proper method, 423 00:22:06,760 --> 00:22:08,520 Speaker 2: and it takes a steady hand and a good eye, 424 00:22:09,119 --> 00:22:11,719 Speaker 2: and you know it's going to be if you were 425 00:22:11,760 --> 00:22:13,600 Speaker 2: in the shop, it would be you can't you can't 426 00:22:13,680 --> 00:22:16,400 Speaker 2: use the drill bits in my toolbox because everybody uses those. 427 00:22:16,440 --> 00:22:17,840 Speaker 2: You can only use the drill bits that I have 428 00:22:17,920 --> 00:22:21,280 Speaker 2: hidden in the corner in my desk that the only 429 00:22:21,359 --> 00:22:24,480 Speaker 2: ron knows where they are. Uh, you know, they're not 430 00:22:24,600 --> 00:22:28,480 Speaker 2: for everyday use. That's a whole that's a whole other conversation. 431 00:22:29,760 --> 00:22:33,439 Speaker 2: But I will say that if drilling is not an option, 432 00:22:34,040 --> 00:22:38,439 Speaker 2: if I prefer my actually preferred method of removing broken bolts, 433 00:22:38,480 --> 00:22:40,760 Speaker 2: if I have access and I can see it line 434 00:22:40,760 --> 00:22:44,679 Speaker 2: of sight and so forth, is I will take a nut, 435 00:22:45,320 --> 00:22:51,120 Speaker 2: and I will place a nut against the surface where 436 00:22:51,160 --> 00:22:54,280 Speaker 2: the broken stud resides, and it can even be recessed 437 00:22:54,320 --> 00:22:57,640 Speaker 2: down just a little bit, all right. And I will 438 00:22:57,640 --> 00:23:01,560 Speaker 2: take a welder and I will weld that nut. You 439 00:23:01,640 --> 00:23:04,479 Speaker 2: gotta have good welding skills here. I will take that 440 00:23:04,600 --> 00:23:09,440 Speaker 2: nut and I will weld it to the stud, all right. 441 00:23:09,520 --> 00:23:11,720 Speaker 2: So I will build up weld on the inside of 442 00:23:11,760 --> 00:23:16,000 Speaker 2: the nut, and you're basically welding a bolt head to 443 00:23:16,040 --> 00:23:17,760 Speaker 2: the top of the stud and making a bolt out 444 00:23:17,760 --> 00:23:18,960 Speaker 2: of it. If you follow what I'm. 445 00:23:18,840 --> 00:23:21,600 Speaker 6: Saying, Yeah, yeah, I got you, all right. 446 00:23:22,080 --> 00:23:24,720 Speaker 2: I have never seen this fail. It's it's it's a 447 00:23:24,760 --> 00:23:27,960 Speaker 2: combination of you're quick with the heat, you're just tig 448 00:23:27,960 --> 00:23:31,000 Speaker 2: welding it, all right, You're just going in and just 449 00:23:31,160 --> 00:23:38,080 Speaker 2: zip and you know, and bang away we go walk out. 450 00:23:38,160 --> 00:23:40,520 Speaker 6: Way above my pay grade on this one, So I 451 00:23:40,560 --> 00:23:42,560 Speaker 6: think I'm going to My hope is that I can 452 00:23:43,840 --> 00:23:46,800 Speaker 6: get it to last just until come like June or July. 453 00:23:47,000 --> 00:23:48,760 Speaker 6: She's going to take it into the shop to get 454 00:23:48,800 --> 00:23:53,560 Speaker 6: that timing cover gasket changed in the oil pan gasket, right, 455 00:23:53,600 --> 00:23:55,800 Speaker 6: So maybe I'll ask the guy about that too. 456 00:23:56,440 --> 00:24:00,480 Speaker 2: The valve valcae zero, the valve cover gaskets not leaking. 457 00:24:01,640 --> 00:24:04,040 Speaker 6: I had already done that one myself, just because it's 458 00:24:04,160 --> 00:24:06,960 Speaker 6: you know, not quite as painful, right. 459 00:24:07,080 --> 00:24:09,440 Speaker 2: Yeah. The cam seals, it's not the whole time, it's 460 00:24:09,440 --> 00:24:11,320 Speaker 2: not the whole time and cover it's actually the cam 461 00:24:11,400 --> 00:24:15,200 Speaker 2: seals for the cam sensors, the round sensors. And you 462 00:24:15,240 --> 00:24:17,400 Speaker 2: know you're gonna buy those as sensors. By the way, 463 00:24:18,080 --> 00:24:20,399 Speaker 2: to buy the seals was silly. We've done more than 464 00:24:20,400 --> 00:24:23,680 Speaker 2: a few of those the seals cost almost as much 465 00:24:23,720 --> 00:24:26,119 Speaker 2: as the sensor assembly itself, so you just put a 466 00:24:26,119 --> 00:24:28,280 Speaker 2: new sensor assembly in it, because I've also seen them 467 00:24:28,480 --> 00:24:31,200 Speaker 2: where they start to leak through the center connector through 468 00:24:31,240 --> 00:24:35,320 Speaker 2: the plug, and you know you're going to just find 469 00:24:35,359 --> 00:24:37,520 Speaker 2: it's just cheaper to put a whole sensor assembly on there. 470 00:24:37,560 --> 00:24:40,399 Speaker 2: But yeah, that's common. That's common. Listen, Cruise is a 471 00:24:40,480 --> 00:24:47,760 Speaker 2: cheap car. How many miles are on it now, Jeremy, Jeremy. 472 00:24:47,880 --> 00:24:50,640 Speaker 6: It's a hundred and fifty k right, Yeah, you. 473 00:24:50,600 --> 00:24:54,280 Speaker 2: Know it's I'm happy it got that far. Cruise was 474 00:24:54,280 --> 00:24:56,320 Speaker 2: a Cruise was a great car when they came out. 475 00:24:56,359 --> 00:24:59,439 Speaker 2: They they were, you know, their first fifty sixty thousand miles, 476 00:25:00,119 --> 00:25:02,600 Speaker 2: and it seemed that the amount of plastic used in 477 00:25:02,640 --> 00:25:07,160 Speaker 2: the engine design and construction just took its took its 478 00:25:07,160 --> 00:25:08,320 Speaker 2: death toll on that vehicle. 479 00:25:08,760 --> 00:25:12,520 Speaker 6: Ron It has been painful the whole time. Yeah, it's 480 00:25:12,560 --> 00:25:13,960 Speaker 6: like an every six month thing. 481 00:25:13,880 --> 00:25:16,240 Speaker 2: All right, yep. But yet we're not talking about that 482 00:25:16,359 --> 00:25:18,160 Speaker 2: on Facebook. I don't know if you've heard my opening 483 00:25:18,359 --> 00:25:21,400 Speaker 2: conversation with myself, but you know, those are the things 484 00:25:21,400 --> 00:25:24,560 Speaker 2: we should be judging on. I defy anybody to come 485 00:25:24,600 --> 00:25:26,560 Speaker 2: in and do what mechanics do on a daily basis, 486 00:25:26,600 --> 00:25:28,840 Speaker 2: not just me and my shop, just everywhere in general. 487 00:25:29,080 --> 00:25:30,560 Speaker 2: To see what we go through, to look at the 488 00:25:30,600 --> 00:25:34,240 Speaker 2: stupidity of design and the way things are created, it's 489 00:25:34,280 --> 00:25:35,800 Speaker 2: it's it's mind boggling. 490 00:25:35,440 --> 00:25:38,360 Speaker 6: And yet we accept that they just don't care. 491 00:25:38,640 --> 00:25:40,879 Speaker 2: No, they don't care. They don't realize. Here's one for you. 492 00:25:40,920 --> 00:25:42,439 Speaker 2: I was going to talk about this later on. I'll 493 00:25:42,440 --> 00:25:45,040 Speaker 2: talk about it now real quick. If you want to 494 00:25:45,080 --> 00:25:47,920 Speaker 2: start stop? Do you want to start stop vehicle, jeremy, 495 00:25:48,200 --> 00:25:48,840 Speaker 2: not a start. 496 00:25:48,640 --> 00:25:52,679 Speaker 6: Stop viehico Silverado in fact with a push button? 497 00:25:54,040 --> 00:25:57,280 Speaker 2: Yeah, okay, try this. We had this happen this week. 498 00:25:57,320 --> 00:25:59,479 Speaker 2: We had a very nice older customer. She just has 499 00:25:59,520 --> 00:26:03,600 Speaker 2: a twenty one Toyota RAB four and she came home 500 00:26:03,640 --> 00:26:06,240 Speaker 2: one night, parked the car, got up the next morning, 501 00:26:06,280 --> 00:26:08,280 Speaker 2: the car's in the middle of the street and it 502 00:26:08,280 --> 00:26:12,440 Speaker 2: won't start, and she couldn't figure it out. And I understand, 503 00:26:12,480 --> 00:26:15,840 Speaker 2: she's she's she's she's older. Now she's getting a little confused, 504 00:26:16,480 --> 00:26:19,919 Speaker 2: all right. She shut the car off. My my, My 505 00:26:20,119 --> 00:26:25,760 Speaker 2: theory is she shut the car off in drive and 506 00:26:25,800 --> 00:26:28,880 Speaker 2: got out of the car and the car rolled down 507 00:26:28,920 --> 00:26:33,960 Speaker 2: the driveway, and I and I can prove it's well. 508 00:26:34,000 --> 00:26:36,399 Speaker 2: I can prove it's possible because when she came with 509 00:26:36,520 --> 00:26:40,560 Speaker 2: the car, I went out right. She gave me the key. 510 00:26:40,600 --> 00:26:42,040 Speaker 2: I sat in the car, I started the car, I 511 00:26:42,040 --> 00:26:43,600 Speaker 2: put the car in drive, I shut the car off. 512 00:26:43,640 --> 00:26:45,159 Speaker 2: I hit the button, the car shut off. I got 513 00:26:45,160 --> 00:26:48,880 Speaker 2: out of the car. The car started rolling away. Now 514 00:26:49,000 --> 00:26:52,320 Speaker 2: now now I understand all the warnings. I understand that 515 00:26:52,720 --> 00:26:55,720 Speaker 2: everybody's gonna say, well, she should she shouldn't be driving. Yeah, 516 00:26:55,760 --> 00:26:59,119 Speaker 2: but that's not the question. It shouldn't happen in a 517 00:26:59,200 --> 00:27:02,560 Speaker 2: day and age. Listen, I've gotten seven recall notices from 518 00:27:02,560 --> 00:27:06,160 Speaker 2: Amazon that the type of tide pod washing machine detergent 519 00:27:06,200 --> 00:27:08,879 Speaker 2: pods I'm using to wash clothes is under a recall 520 00:27:08,960 --> 00:27:12,160 Speaker 2: by the federal government. I'm getting recalls for tied Emergent 521 00:27:12,280 --> 00:27:14,320 Speaker 2: for tide pods, but I'm not getting a recall about 522 00:27:14,320 --> 00:27:18,119 Speaker 2: Toyota's with stop with push buttons that they shut off 523 00:27:18,280 --> 00:27:20,040 Speaker 2: and the parking brake doesn't set in the car rolls 524 00:27:20,040 --> 00:27:23,040 Speaker 2: down the driveway. Aren't our priorities kind of backwards? 525 00:27:24,240 --> 00:27:28,880 Speaker 6: It's like technology for technology sake, right, It's serving no end, right, And. 526 00:27:28,800 --> 00:27:32,439 Speaker 2: I have to say, all week we started, we found 527 00:27:32,480 --> 00:27:35,199 Speaker 2: a bunch of cars that you can shut off in 528 00:27:35,320 --> 00:27:38,439 Speaker 2: gear and they will roll. Some do set the parking 529 00:27:38,480 --> 00:27:40,879 Speaker 2: brake to their favor. Higher end cars do set the 530 00:27:40,880 --> 00:27:45,359 Speaker 2: parking brake. Cars with rotary knobs for transmission shifting do 531 00:27:45,560 --> 00:27:47,840 Speaker 2: set the parking brake or will shift to park if 532 00:27:47,880 --> 00:27:50,960 Speaker 2: you shut it off in gear just by pushing the button. 533 00:27:51,320 --> 00:27:53,400 Speaker 2: But the majority of them do not. And I want 534 00:27:53,440 --> 00:27:55,800 Speaker 2: everybody this week to go out and try their push 535 00:27:55,840 --> 00:27:58,280 Speaker 2: button car and see if it shuts off in gear. 536 00:27:58,320 --> 00:27:59,600 Speaker 2: Can they get out of the car with the key 537 00:27:59,600 --> 00:28:01,800 Speaker 2: in their pod not realizing they left the car. 538 00:28:02,400 --> 00:28:03,760 Speaker 6: I'm gonna try that in my tup. 539 00:28:03,960 --> 00:28:07,600 Speaker 2: Yeah, it's it's I was like stunned. I was stunned. Anyway, 540 00:28:07,640 --> 00:28:09,720 Speaker 2: I gotta go, Jeremy. Oh, it's a pleasure, sir, you'd 541 00:28:09,760 --> 00:28:13,040 Speaker 2: be well, you're very welcome. I'm running in in the car. Doctor. 542 00:28:13,040 --> 00:28:26,480 Speaker 2: We're back right after this. Don't go away, leave, welcome back, 543 00:28:27,000 --> 00:28:28,600 Speaker 2: run an indie in the car. Doctor. Let's go over 544 00:28:28,600 --> 00:28:30,720 Speaker 2: and talk to Ken in Virginia. Ken, how can I 545 00:28:30,720 --> 00:28:30,960 Speaker 2: help you? 546 00:28:31,000 --> 00:28:31,200 Speaker 3: Sir? 547 00:28:34,160 --> 00:28:35,679 Speaker 2: Well, yes, sir, can I help you? 548 00:28:37,560 --> 00:28:38,880 Speaker 4: Yeah? This is Ken? 549 00:28:39,520 --> 00:28:42,280 Speaker 2: Hey, Ken, this is Ron the car doctor, How can 550 00:28:42,320 --> 00:28:42,680 Speaker 2: I help you? 551 00:28:42,760 --> 00:28:47,360 Speaker 4: Okay, yes, sir, I have a twenty twenty two Ford 552 00:28:47,480 --> 00:28:52,400 Speaker 4: Edge and in the first eighteen thousand miles I put 553 00:28:52,600 --> 00:28:58,400 Speaker 4: on three catalytic converters. Wow, any idea of what's causing that. 554 00:28:58,680 --> 00:29:00,360 Speaker 2: Ford's doing this? This is at the dealer. 555 00:29:02,880 --> 00:29:04,240 Speaker 4: Yeah, it's under warranty. 556 00:29:04,360 --> 00:29:05,560 Speaker 2: Yep, should be under warranty. 557 00:29:05,640 --> 00:29:08,720 Speaker 6: But it's a pain. 558 00:29:09,720 --> 00:29:13,800 Speaker 4: And I've never never replaced the catalytic converter in any car. 559 00:29:14,600 --> 00:29:17,360 Speaker 2: Right, is this the V six or the four cylinder? Can? 560 00:29:19,760 --> 00:29:20,560 Speaker 4: Four cylinders? 561 00:29:20,560 --> 00:29:25,440 Speaker 2: All right, so my one concern. You know, catalytic converters 562 00:29:25,520 --> 00:29:29,600 Speaker 2: don't go bad. Something breaks them, all right. You know, 563 00:29:29,680 --> 00:29:32,880 Speaker 2: there's there's there's a there's there's something there that's that's 564 00:29:32,920 --> 00:29:37,480 Speaker 2: causing that cat to fail. So you know, first of all, 565 00:29:37,520 --> 00:29:40,520 Speaker 2: i'd love to see there's a series of tests we 566 00:29:40,560 --> 00:29:43,680 Speaker 2: can do before and after. One of them is called 567 00:29:43,720 --> 00:29:47,120 Speaker 2: index ratio testing, where we look at the difference between 568 00:29:47,160 --> 00:29:50,680 Speaker 2: the front oxygen sensor and the post or the downstream 569 00:29:50,720 --> 00:29:53,400 Speaker 2: oxygen sensor of the cat and look at, you know, 570 00:29:53,480 --> 00:29:55,760 Speaker 2: how efficiently is it changing. It's it's sort of like 571 00:29:55,800 --> 00:29:57,720 Speaker 2: we're gonna do a blood pressure test on the car. 572 00:29:57,920 --> 00:30:00,720 Speaker 2: We're gonna check it before and after. I would love 573 00:30:00,760 --> 00:30:04,360 Speaker 2: to see if that's what Ford is doing, just to 574 00:30:04,360 --> 00:30:07,080 Speaker 2: be sure. What makes them think the cat is bad 575 00:30:07,240 --> 00:30:09,400 Speaker 2: just because it gets a fault coach so they automatically 576 00:30:09,480 --> 00:30:11,480 Speaker 2: put a cat on it? Or is it something else? 577 00:30:13,600 --> 00:30:18,760 Speaker 4: Well, I would get the check engine light. And fortunately 578 00:30:19,600 --> 00:30:22,920 Speaker 4: the owner of the dealership as a close personal friend, 579 00:30:23,040 --> 00:30:26,239 Speaker 4: and they would take me in and come back and 580 00:30:26,280 --> 00:30:29,360 Speaker 4: say we've got to order a catalytic converter, and we'll 581 00:30:29,440 --> 00:30:32,680 Speaker 4: lend you a car and so forth, and they replace 582 00:30:32,760 --> 00:30:36,960 Speaker 4: it and to go forth. Well, just when it gets 583 00:30:37,000 --> 00:30:41,320 Speaker 4: out of warranted, and that's going that. If it happens again, 584 00:30:41,400 --> 00:30:42,920 Speaker 4: it's going to be expensive. Right. 585 00:30:43,480 --> 00:30:46,000 Speaker 2: I think my question to them, or my conversation with 586 00:30:46,080 --> 00:30:50,360 Speaker 2: them would be the catalytic converter is the result, But 587 00:30:50,440 --> 00:30:54,680 Speaker 2: the catalytic converter is not the cause. Something's causing it 588 00:30:54,720 --> 00:30:58,440 Speaker 2: to fail. It could be something as simple as the engine. 589 00:30:58,760 --> 00:31:02,360 Speaker 2: I'm sorry, something as complicated as the engine itself. The engine. 590 00:31:02,360 --> 00:31:05,760 Speaker 2: If the engine has a bad head gasket, for conversation's sake, 591 00:31:06,040 --> 00:31:07,520 Speaker 2: is it losing any coolant? 592 00:31:07,760 --> 00:31:07,880 Speaker 6: Right? 593 00:31:07,960 --> 00:31:10,719 Speaker 2: Do you find are they adding coolant to it during service? 594 00:31:10,840 --> 00:31:14,560 Speaker 4: Ken? Not, to my knowledge, all right. 595 00:31:14,680 --> 00:31:17,440 Speaker 2: Ask them that question, you know, is it running low 596 00:31:17,480 --> 00:31:19,760 Speaker 2: on coolant from time to time? If it is, that 597 00:31:19,800 --> 00:31:21,920 Speaker 2: tells me that it's cycling through the cat and that'll 598 00:31:21,960 --> 00:31:22,960 Speaker 2: cause the cat to fail. 599 00:31:23,760 --> 00:31:24,000 Speaker 3: You know. 600 00:31:24,200 --> 00:31:26,560 Speaker 2: The second thing I would ask them is have they 601 00:31:26,600 --> 00:31:29,400 Speaker 2: talked to Ford, you know, at the engineering level about this? 602 00:31:29,720 --> 00:31:32,280 Speaker 2: And I would think they have three failures in eighteen 603 00:31:32,320 --> 00:31:35,400 Speaker 2: thousand miles. I would think they've opened up They can 604 00:31:35,560 --> 00:31:38,960 Speaker 2: open up an engineering case. I believe it's called where 605 00:31:39,000 --> 00:31:41,120 Speaker 2: they'll talk to Ford hotline and they'll say, hey, i've 606 00:31:41,160 --> 00:31:43,280 Speaker 2: got a twenty two edge with this mileage. We've had 607 00:31:43,320 --> 00:31:46,960 Speaker 2: repetitive cat failure. Because you're not the only guy that's 608 00:31:46,960 --> 00:31:49,719 Speaker 2: having this problem in the country, I guarantee you and 609 00:31:49,760 --> 00:31:52,240 Speaker 2: Ford Engineering will come up with an answer and tell them, Hey, 610 00:31:52,240 --> 00:31:54,800 Speaker 2: here's what they have to do because you're absolutely right 611 00:31:55,760 --> 00:31:59,320 Speaker 2: in time. If this happens outside of warranty, you are 612 00:31:59,360 --> 00:32:02,840 Speaker 2: going to be respond and that's an expensive repair. So 613 00:32:04,000 --> 00:32:06,320 Speaker 2: I would use your friendship with the owner and say, hey, 614 00:32:06,480 --> 00:32:08,959 Speaker 2: we both know that the cat going bad isn't the 615 00:32:08,960 --> 00:32:11,880 Speaker 2: result of Ford making a bad part. We know it's 616 00:32:11,880 --> 00:32:14,160 Speaker 2: the result of something else is going on with the car. 617 00:32:14,200 --> 00:32:17,120 Speaker 2: Can we dig a little deeper, and that's really what 618 00:32:17,160 --> 00:32:19,760 Speaker 2: it's going to take. I know how I would do it. 619 00:32:19,840 --> 00:32:22,200 Speaker 2: I just I can't push forward to get them to 620 00:32:22,240 --> 00:32:24,320 Speaker 2: do it unless I ask the right questions. Does that 621 00:32:24,360 --> 00:32:25,160 Speaker 2: make sense. 622 00:32:26,760 --> 00:32:27,080 Speaker 6: Right? 623 00:32:27,240 --> 00:32:27,640 Speaker 2: Okay? 624 00:32:27,760 --> 00:32:28,000 Speaker 6: So I. 625 00:32:29,640 --> 00:32:32,760 Speaker 4: Wanted to write a nasty letter to Ford, but I didn't. 626 00:32:33,240 --> 00:32:35,959 Speaker 2: No, I wouldn't write a nasty letter. Listen. I wouldn't 627 00:32:35,960 --> 00:32:38,840 Speaker 2: write a nasty letter. Not yet. I would ask them, Hey, listen, 628 00:32:39,080 --> 00:32:42,480 Speaker 2: I've had three cats in eighteen thousand miles, you know, 629 00:32:42,560 --> 00:32:44,280 Speaker 2: And I would say, we both know that this isn't 630 00:32:44,320 --> 00:32:47,040 Speaker 2: the cause of it. We know this isn't why all right? 631 00:32:47,080 --> 00:32:49,880 Speaker 2: That it's not a bad cat going bad. Something's breaking 632 00:32:49,920 --> 00:32:53,000 Speaker 2: the cat. I'd like to have an engineering evaluation done 633 00:32:53,000 --> 00:32:54,920 Speaker 2: on this vehicle because I don't want to be responsible 634 00:32:54,920 --> 00:32:57,080 Speaker 2: for it once it's out a warranty. Ask them that 635 00:32:57,160 --> 00:32:58,520 Speaker 2: come back to me, let me know what they say. 636 00:32:58,560 --> 00:33:00,200 Speaker 2: We can go from there. I'm run a name and 637 00:33:00,240 --> 00:33:14,280 Speaker 2: the card doctor. We'll return right after this. Fuck it 638 00:33:14,360 --> 00:33:16,000 Speaker 2: back Ron and Ady and the car doctor. You know, 639 00:33:16,040 --> 00:33:20,160 Speaker 2: we opened this hour talking about, well, some commentary about 640 00:33:20,240 --> 00:33:24,160 Speaker 2: the way order repairs judged and it's it's solely on price, 641 00:33:24,200 --> 00:33:27,560 Speaker 2: and you know, accuracy, which all fair points, but it 642 00:33:27,560 --> 00:33:30,680 Speaker 2: should also be judged on you know, who does who 643 00:33:30,720 --> 00:33:35,120 Speaker 2: does the possible better research? And I think research counts, right, 644 00:33:35,160 --> 00:33:37,920 Speaker 2: you know, because sometimes auto mechanics are presented with difficult 645 00:33:38,000 --> 00:33:41,280 Speaker 2: challenges and just finding parts. We had a two thousand 646 00:33:41,280 --> 00:33:44,720 Speaker 2: and six Magnum, the Dodge Magnum RT, which was the 647 00:33:44,760 --> 00:33:48,520 Speaker 2: station wagon version if you recall back in two thousand 648 00:33:48,520 --> 00:33:50,040 Speaker 2: and six that christ there had come out with, and 649 00:33:50,080 --> 00:33:52,440 Speaker 2: it kind of a neat P six point one, big engine, 650 00:33:52,680 --> 00:33:56,200 Speaker 2: light body, really goes fast, and it was like the 651 00:33:56,240 --> 00:33:58,600 Speaker 2: equivalent of the srt V eight jeeps and so forth. 652 00:33:59,360 --> 00:34:02,280 Speaker 2: And it needs run end work. It needs what I 653 00:34:02,280 --> 00:34:05,600 Speaker 2: would traditionally call lower control arms and a front radius rod. 654 00:34:06,120 --> 00:34:09,359 Speaker 2: But Chrysler and its infinite wisdom makes it difficult. They 655 00:34:09,560 --> 00:34:12,120 Speaker 2: no longer manufacture some of the pieces, but they also 656 00:34:12,239 --> 00:34:15,719 Speaker 2: call them different things. And lo and behold. You know, 657 00:34:15,920 --> 00:34:18,120 Speaker 2: we had to go out to AutoZone Pro. We how 658 00:34:18,120 --> 00:34:20,680 Speaker 2: to go out to azpro dot com AutoZone pro dot 659 00:34:20,680 --> 00:34:24,520 Speaker 2: com rather and look up parts by picture in order 660 00:34:24,560 --> 00:34:27,320 Speaker 2: to be accurate about what we're ordering. See, and that counts. 661 00:34:27,360 --> 00:34:30,360 Speaker 2: Just getting the right parts sometimes is the bigger challenge 662 00:34:30,360 --> 00:34:33,120 Speaker 2: in order to repair because they're called radius rods or 663 00:34:33,160 --> 00:34:37,319 Speaker 2: tension bars or tension rods or control arms, even though 664 00:34:37,320 --> 00:34:39,600 Speaker 2: there's a control arm right next to it. So I 665 00:34:39,719 --> 00:34:42,600 Speaker 2: leave you with that today. Sometimes looking parts up is difficult, 666 00:34:42,760 --> 00:34:45,080 Speaker 2: and that's a big part of the repair too. Thank 667 00:34:45,120 --> 00:34:47,319 Speaker 2: you for AutoZone pro dot com. I'm ron An eighty 668 00:34:47,360 --> 00:34:49,040 Speaker 2: in the car doctor, un till the next time, reminding 669 00:34:49,080 --> 00:35:00,080 Speaker 2: all of you good mechanics aren't expensive. They're priceless. See you, 670 00:35:02,040 --> 00:35:04,680 Speaker 2: Jacks and the boots about the