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Speaker 1: Ron Anian, I've decided that to properly diagnose cars, you've

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Speaker 1: got to be out of your mind, the car Doctor.

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Speaker 1: If I had been more logical about it and less

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Speaker 1: in my mind, you've got to be out of your

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Speaker 1: mind to fix cars. And I say that in more

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Speaker 1: ways than one, because it just would have been so

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Speaker 1: much easier. Welcome to the radio home of Ron and Anian,

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Speaker 1: the Car Doctor. Since this is where car owners the

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Speaker 1: world overturned to for their definitive opinion on automotive repair.

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Speaker 1: If your mechanics giving you a busy signal, pick up

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Speaker 1: the phone and call in. The garage doors are open,

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Speaker 1: but I am here to take your call at eight

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Speaker 1: five and now he running. Hey, it's time to start

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Speaker 1: your engines along and welcome brought any in the card

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Speaker 1: arc or the helm today as we check up the

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Speaker 1: wheels and take the pus out on the road. And

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Speaker 1: we're up here at the T S T Big Event

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Speaker 1: in the Westchester Marriott in New York. We're watching a

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Speaker 1: great event being attended by six hundred plus attendants and

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Speaker 1: it is the first national event using Wald tablets. No

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Speaker 1: trees were chopped down in the creating of this event.

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Speaker 1: We're happy to be here as we Stelp celebrate green

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Speaker 1: on St. Patty's Day. And I have with me as

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Speaker 1: I did last year, Pierre Rospo, he's representing TST in

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Speaker 1: this first Go Green event. We're glad to have get

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Speaker 1: back here with him and talking about it. Pierre, welcome upward. Well,

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Speaker 1: thank you, Ron, and I'm happy to be here. You

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Speaker 1: guys have one heck of an event. You've got You've

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Speaker 1: got an The show got bigger again. If we should

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Speaker 1: call this a show, it's actually a training event. G

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Speaker 1: would probably be upset if we called to the show.

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Speaker 1: But um, there's an awful lot more going on this

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Speaker 1: year than there was last year. It continues to grow,

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Speaker 1: that's right. Um. Actually, we started a new business model

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Speaker 1: several years ago and because of our very generous sponsors, UM,

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Speaker 1: we were able to grow this rapidly. We are now

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Speaker 1: six people, as Ron said, and uh we have thirty

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Speaker 1: two vendors and uh pretty much all different levels of

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Speaker 1: skill from our technicians. And what you have to realize

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Speaker 1: is it's not just six hundred people. You've got six

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Speaker 1: hundred working technicians, shop owners and so forth to come

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Speaker 1: in on a Saturday on their day off. What might

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Speaker 1: be their day off, but hopefully their day off to

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Speaker 1: attend a training event all day in the chair and

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Speaker 1: at St Patrick's Day, right, and at St Patrick's Day, Yes,

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Speaker 1: and and uh, we have some tremendous material. We had,

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Speaker 1: uh Bob Moritz from snap On, who's you know, one

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Speaker 1: of their national trainers we've had, We have ed hazards

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Speaker 1: as one of our board members is doing a short segment.

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Speaker 1: We have Chris Chesney was doing a keynote speech, and

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Speaker 1: we have Bernie Thompson of a t S UH this afternoon, uh,

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Speaker 1: talking about use of scopes and scope diagnostics. But what

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Speaker 1: makes this event very different is the tablet. That's correct,

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Speaker 1: talk about that. In previous most training in the country

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Speaker 1: and all of our previous training we had printed paper handouts.

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Speaker 1: All of the information was on paper, and uh, this

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Speaker 1: time we loaded all the information in kindle fire tablets.

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Speaker 1: And they also have some videos in there, which of

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Speaker 1: course you would never have on paper. So so to

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Speaker 1: keep that well and they get to keep that. And

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Speaker 1: I guess at the point that you know, if the

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Speaker 1: instructor presenting the information says, oh and let's look at

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Speaker 1: this picture now, it becomes instead of a flat page,

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Speaker 1: flat piece of paper picture. It's it's you can animate it.

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Speaker 1: You can twirl it around, you can, that's right, and

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Speaker 1: you could actually put your own notations rate in the

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Speaker 1: in the application. Um. And also you can blow it up.

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Speaker 1: So if you know you have trouble seeing something, which

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Speaker 1: a lot of people have complained about in other types

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Speaker 1: of training venues. Yes, older types were old and blind

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Speaker 1: like me. Um, you can expand it by simply spreading

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Speaker 1: your fingers apart on the screen and making any part

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Speaker 1: of that picture uh more visible to you. So do

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Speaker 1: you think because of the tablet you were able to

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Speaker 1: deliver more content? We think so, you know accuracy, last

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Speaker 1: minute changes, Uh, there were one or two of those,

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Speaker 1: but uh more, it's more accuracy, and it's more readability.

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Speaker 1: It's usability. Um. There's a learning curve for some technicians

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Speaker 1: that aren't used to tablets, but most of us nowadays

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Speaker 1: are used to scan tools or tablets that can operate

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Speaker 1: in the same fashion. What was it like setting up

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Speaker 1: six hundred plus tablets that it was tedious? However, it's

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Speaker 1: always been tedious to make the paper handouts as well. UM.

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Speaker 1: I would say it's roughly a draw, just a different job.

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Speaker 1: And it's from a from a cost perspective, though the

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Speaker 1: tablet has to cost more, no, actually almost the same

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Speaker 1: money really when printing costs are very high. Uh. Well,

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Speaker 1: part of what drove us into tablets was the cost. Now,

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Speaker 1: what have you gotten feedback from the text and attendance?

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Speaker 1: Because I was watching before in the in the in

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Speaker 1: the big room, it's very quiet in there. This year

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Speaker 1: I noticed that everybody's kind of got their head down

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Speaker 1: in there. They're either out surfing YouTube and and watching

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Speaker 1: Beverly Hillbilly reruns, that they're actually learning something because they're

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Speaker 1: all looking at their tablets, going we're actually hoping that

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Speaker 1: they're not surfing the web for two reasons. Number one,

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Speaker 1: obviously this is wonderful training that you should pay attention to.

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Speaker 1: And actually the other thing is the battery life is

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Speaker 1: not infinite and with six people, we can't allow them

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Speaker 1: to charge their units during the day. So if they

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Speaker 1: surf the web or use other power hungry applications, uh,

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Speaker 1: they may not make it to the end of the day.

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Speaker 1: You know. I remember when Jerry, when G first talked

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Speaker 1: about tablets, a lot of people scoffed down and in

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Speaker 1: typical G style, he said, damn, the torpedoes full speed

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Speaker 1: aheads correct and um, there's a there's a person here

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Speaker 1: who's kind of an unsung hero. Done. Now. He was

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Speaker 1: the one who first suggested it to Jerry and we

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Speaker 1: ran with it. We've asked for a lot of advice

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Speaker 1: from experts in the field on how to set up

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Speaker 1: those tablets so they would work properly for everybody. But

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Speaker 1: Don has been one of these people who's helped us

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Speaker 1: in the background. Now, what's next? What do you do

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Speaker 1: next year? You know, how do you how do you

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Speaker 1: get better? Because Automotive we try to get better every year.

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Speaker 1: That's part of what about. I think we're going to

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Speaker 1: keep this type of idea, will probably end up with

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Speaker 1: bigger or more capable tablets, will probably end up with

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Speaker 1: more or better videos or other promotional materials. And I

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Speaker 1: think that we'll probably be able to illustrate our presentation

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Speaker 1: PDFs better. Do you think the you know who's reacting

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Speaker 1: to this better? Where you think the younger texts are

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Speaker 1: more in tune, the older texts are struggling. Is it

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Speaker 1: just it's just a mix, It just a blend of

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Speaker 1: where I think it is a blend, But it's not

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Speaker 1: just older and younger. Obviously, the younger texts are higher

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Speaker 1: likelihood of having uh experience with modern devices like tablets, UM,

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Speaker 1: and some older texts may not. But an awful lot

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Speaker 1: of us old guys UM have been keeping up with

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Speaker 1: the technology all along anyway, so we adapt. The good

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Speaker 1: thing is in a crowd like this, somebody who may

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Speaker 1: not be doing well can ask the person next to

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Speaker 1: him for health. The thing I like about the Android tablet, right,

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Speaker 1: that's what this is. This is a kind of fire

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Speaker 1: an Android operating its Android operating system is. If you

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Speaker 1: learn this, you learn your scan tool, yes, and you

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Speaker 1: learn more about your skin. Any Android device, right, any

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Speaker 1: Android device. It goes across all the platforms, all the devices. Uh.

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Speaker 1: You know, a few years back, my kids repeating me up.

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Speaker 1: They wanted me to go to an Apple phone and iPhone. No, no,

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Speaker 1: I'm staying with Android because I'm gonna learn Android because

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Speaker 1: I could see that's where the scan tools were going.

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Speaker 1: And I'm better with my scan tools. I know when

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Speaker 1: the play store is and all the other stuff. And

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Speaker 1: that's absolutely correct. And Apple has some wonderful products. But

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Speaker 1: the fact is the industry has not embraced that they've

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Speaker 1: all gone with PC or or Android based devices, right,

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Speaker 1: and it's um, it's it's just making a big difference. Well,

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Speaker 1: you know, it's a phenomenal event. I can't say enough

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Speaker 1: about it. T s T gets bigger. This is what

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Speaker 1: the fourteenth year, the fifteenth year, and there was actually

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Speaker 1: t STS before ts T. We're over twenty years if

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Speaker 1: if you add up those early years, you know. Um,

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Speaker 1: and we keep trying to not only expand, but give

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Speaker 1: our attendees and our members more quality, more information for

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Speaker 1: the same cost. So next, the next big question has

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Speaker 1: to be when does it become a two day big event.

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Speaker 1: Well this is only conjecture now because we've discussed this,

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Speaker 1: but when we reach a thousand people, when we get

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Speaker 1: to a thousand people, it becomes a two day event.

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Speaker 1: At least that's the plan. Is that is that the story?

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Speaker 1: So we only need four one more people to show up,

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Speaker 1: that's correct. Who's gonna program all the extra tablets? Yeah?

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Speaker 1: Probably me? Well you've go nothing to do between midnight

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Speaker 1: and six and the more. I don't need to sleep. Listen,

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Speaker 1: how many years? How many years are you at? Have

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Speaker 1: you retired? Now? Now that you're retired, I see you

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Speaker 1: running around the first retirement. The first retire retired the

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Speaker 1: first time in two thousand and eight, okay, you know,

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Speaker 1: and unretired two years later. And you know, because you're

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Speaker 1: not really fixing cars every day per se. And now

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Speaker 1: that's correct. I do other things. Do you miss it? Um? Sometimes?

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Speaker 1: Not usually, I'm still very busy. I do diagnostics. I

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Speaker 1: do a little support for a t S. I do

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Speaker 1: go to mobile Mobile diag and Mobile Tech for a

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Speaker 1: few shops. And I helped some other people I know

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Speaker 1: in the industry with running or diagnosing things in their shops.

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Speaker 1: When does the book come out? Gotta write the book,

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Speaker 1: you know, I'm not much of an author. I'd say

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Speaker 1: somewhere from a long time from now. Hold never if

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Speaker 1: some of the other shops that are out there today, um,

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Speaker 1: and they didn't make it to the big event, all right,

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Speaker 1: if you're going to tell them in three sentences, what

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Speaker 1: would you say to them to convince them for next

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Speaker 1: year to be here. Number one, you've missed some really

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Speaker 1: high quality training. Number two, you've also missed some high

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Speaker 1: quality training that was of extremely good value, better than

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Speaker 1: any other in the industry. Because we're not for profit

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Speaker 1: and we have very generous corporate sponsors that uh make

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Speaker 1: this possible at this price. Um. And the third thing

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Speaker 1: is you've also missed a tremendous opportunity to network with

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Speaker 1: other technicians and shop owners. Well, and I think that

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Speaker 1: and everything you said is important. But you know, I'm

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Speaker 1: watching what's going on in the rubbing of elbows and oh, hey,

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Speaker 1: it's you and I recognize you from this and I

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Speaker 1: recognize you from my A T N. And you know,

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Speaker 1: if names and faces get put together and everybody's kind

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Speaker 1: of and it creates you know, it creates a cohesion,

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Speaker 1: It creates some unity in the village. And um, it's

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Speaker 1: it's it's a good thing to have happened, absolutely, And

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Speaker 1: it enhances professionalism. Yeah, it really does. And that's that's

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Speaker 1: what we are. We are the professionals once and always. Pierre,

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Speaker 1: thanks for being here with me. I'm gonna I'm gonna

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Speaker 1: grab you towards the end and bring you back. But

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Speaker 1: right now I just want to say I'm n nating

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Speaker 1: in the Card Doctor. We're happy to be here at

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Speaker 1: the TST big event will return right after this. Hey,

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Speaker 1: welcome back running the Card Doctor. We're live at the

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Speaker 1: west Chester Marriott here in New York at the TST

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Speaker 1: Big Event, talking to every buddy about cars and training

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Speaker 1: and all sorts of things in between, and naturally the

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Speaker 1: conversation has to come around to scan tools because scan

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Speaker 1: tools are two mechanics today what screw drivers were forty

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Speaker 1: years ago, Um, and they've been around a very long time,

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Speaker 1: and it's it's it's an ever changing technology. And we've

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Speaker 1: reached out to one of the industry leaders for our

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Speaker 1: next segment, John A. Motto. He's from Hotel and the

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Speaker 1: Tech Trainer. We're glad to have him here with us.

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Speaker 1: What more more, John, thank you for having me ron Um.

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Speaker 1: You know there's a misconception and scan tool. John, IM

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Speaker 1: gonna put you on the hot seat right away. Let

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Speaker 1: me read this email here. Let me I know you

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Speaker 1: weren't prepared for this. Ron I've been researching scanners from

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Speaker 1: my ninety eight Avalon when I look at specs on

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Speaker 1: the and Nova with a BS and live Dad. I

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Speaker 1: went to their site and so the list of cars

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Speaker 1: that could A B S could be scanned with the

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Speaker 1: Avalons were listed to scan tooth thousand and newer. My

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Speaker 1: question is is that the car that's an issue or

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Speaker 1: is it the scanner. Why can't I scan ABS on

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Speaker 1: my ninety eight avalon? Would launcher any other scan tool

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Speaker 1: on the market do that? Well? That that's a good question,

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Speaker 1: Ron And and really a lot of times with our

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Speaker 1: end users, they usually have an expectation of the scan

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Speaker 1: tool and what the scan tools capable of doing. And

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Speaker 1: and really a lot of times it's really what the

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Speaker 1: vehicles able to give to the scanner or the communication

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Speaker 1: capability between the vehicle and the tool. Now, in this

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Speaker 1: particular person's circumstance, the issue is that the vehicle is

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Speaker 1: using slightly older technology. UH that does not enable some

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Speaker 1: of the subsystems to feed information to the scan tool.

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Speaker 1: So UM prior to a certain model here, as a

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Speaker 1: general rule, it would be two thousand and four, UH,

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Speaker 1: vehicle engineering adopted a adopted UH A design a protocol

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Speaker 1: I would say, a protocol yeah, UH called control area

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Speaker 1: network and we refer to it as a can bus.

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Speaker 1: And what what this means is that all of the

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Speaker 1: different computers are the micro controllers that control different parts

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Speaker 1: of the vehicle are all controlled through a network. So

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Speaker 1: when you plug a scan tool into a later model vehicle,

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Speaker 1: or in this case, the two thousand and Uh, the

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Speaker 1: two thousand plus avalon, the scandal is actually going to

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Speaker 1: be able to communicate with the whole network of control

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Speaker 1: modules in the car, drawing data from all of them. Uh.

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Speaker 1: In the case of the older vehicles, that communication capability

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Speaker 1: is not there. So it's so it's it's it's sort

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Speaker 1: of like a house with seven telephones in it. Every

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Speaker 1: telephone's on the network. And you know that that was

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Speaker 1: that in my mind, that was always that was a

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Speaker 1: true can network, right, everybody was on the bus right absolutely.

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Speaker 1: Now in this avalon, you know, it's this guy's got

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Speaker 1: a phone, this guy may have a phone, this guy's

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Speaker 1: got a digital phone, this guy's analog. Um, this guy's

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Speaker 1: rubbing two sticks together to make conversation. Every module, every

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Speaker 1: system on that vehicle works differently, so that pre two

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Speaker 1: thousand vehicle requires a specialty tool for that module or application,

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Speaker 1: whatever system they're trying to get into. Right. Absolutely, So

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Speaker 1: this was before everything was homoligated into the CAN bus.

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Speaker 1: You had a combination of analog and digital systems. Uh.

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Speaker 1: So you know, older more specialized tool is where needed

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Speaker 1: to communicate with the uh, the antilock breaking and the

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Speaker 1: the s R S systems. So you know, when you're

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Speaker 1: aw TELL and you're you're designing a scan tool to

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Speaker 1: come to market, you don't just get up on Tuesday

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Speaker 1: and say, well, we're gonna make it work on red, white,

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Speaker 1: and green cars, but none of the black and brown cars.

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Speaker 1: You've You've got to be following some kind of manufacturers

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Speaker 1: protocol to to bring a tool to market, right. So,

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Speaker 1: and my point becomes, it's not the tools fould if

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Speaker 1: the tool doesn't work on that car. Yeah, the first

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Speaker 1: thing I always say is, if the tool doesn't work

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Speaker 1: on that car, try it on an known good car,

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Speaker 1: because you're trying to fix a broken car. Absolutely all right. Um,

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Speaker 1: but if you don't have that option and you look

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Speaker 1: it up on the charts on the website whatever where

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Speaker 1: everyone tells website would be hotel dot com, com hotel

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Speaker 1: dot com. Um, you know, maybe it's the vehicle. Maybe

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Speaker 1: it's because it doesn't have that capability. Right. That's a

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Speaker 1: really good point. A lot of the a lot of

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Speaker 1: the calls to come into tech support or UH. Once

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Speaker 1: in a while we'll get a call on UH customer

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Speaker 1: plugging a scan tool into a vehicle scan the scan

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Speaker 1: tool will not power up if it's a twelve volt

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Speaker 1: powered and usually they'll say, well, the scancil doesn't work

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Speaker 1: because it won't power up. And what what will ordinarily

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Speaker 1: do is say, we'll go over to another vehicle, and

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Speaker 1: every single time that tool will power up because there

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Speaker 1: was no twelve volt signal present at the at the connector,

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Speaker 1: at the sixteen pin connector. And it's as simple as

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Speaker 1: maybe we've got a blown fuse because and I always

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Speaker 1: find it to be. While I was just charging my

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Speaker 1: cell phone two days before and then this happened, and

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Speaker 1: it's it's it's blown. Few of them. They dropped a

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Speaker 1: coin and I love that one. Do you never? I think?

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Speaker 1: I think it's the penny that fits in there? Perfect

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Speaker 1: the penny. Here the dime, the manages the dime, the

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Speaker 1: dime getting help from the audience today. Great, Um that

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Speaker 1: it just happens to it's always the dime. You know.

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Speaker 1: It's like the government got together and they said, hey,

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Speaker 1: we're gonna make it so this powers and this is

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Speaker 1: gonna power the PCM, which is the most critical thing

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Speaker 1: on the car, and some three year old comes along

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Speaker 1: and goes, bang, look I found day's piggybank. UM and

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Speaker 1: BN here's what happens, UM, and that becomes an issue.

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Speaker 1: So when you design the software, because you do have

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Speaker 1: some latitude, I mean, the manufacturers just there and says

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Speaker 1: you've got to make could do this, this or here's

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Speaker 1: what the car is capable of doing. All right, UM,

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Speaker 1: I want you to be able to do everything on

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Speaker 1: every car. How impossible is that it is? It is

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Speaker 1: close to impossible. I think every diagnostics company has areas

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Speaker 1: that they specialize in or where those those engineering dollars go.

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Speaker 1: For example, one of the higher priorities among our tools

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Speaker 1: that all tell Is will work with UM European vehicles, BMW, Mercedes.

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Speaker 1: What we try to do is engineer as much capability

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Speaker 1: into the more complex vehicles as we can, just to

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Speaker 1: give the end user and easier, you know, a better

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Speaker 1: or better ease of use with the tool. I noticed

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Speaker 1: when I came by the boot before you were talking

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Speaker 1: to somebody about one of the tools. And you've got

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Speaker 1: a couple of variations of this UM A reset on

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Speaker 1: a Maserati. That's pretty impressive. Brother. I don't know too

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Speaker 1: many scan tools that will actually do that. I don't

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Speaker 1: everybody's actually working on Maserati's either, but UM, you know,

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Speaker 1: it's it's why mas ROTI. I mean, it's a high

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Speaker 1: end market tool. Well really what it is it is

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Speaker 1: it's about our relationships with our customers. So what we'll

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Speaker 1: do is we'll we'll record the data we get or

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Speaker 1: the amount of requests that we get from our customers

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Speaker 1: for specific items. Uh. If there's an oil change reset

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Speaker 1: that we repeatedly get requests for, uh, you know, we'll

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Speaker 1: task our engineering team to develop that item. So it's

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Speaker 1: really listening to our customers and responding and making sure

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Speaker 1: we implement that the the type of software uh that

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Speaker 1: they need. In our last thirty seconds or so, John,

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Speaker 1: we're talking to John, a model from Hotel. What's next?

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Speaker 1: What's what's what's next out there? For the technicians out

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Speaker 1: there listening, what are they gonna say? Well, the biggest

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Speaker 1: thing going on right now and alltel Is is going

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Speaker 1: to be one of the first to market. It's a

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Speaker 1: DOS calibration advanced driver assistance systems and this is gonna

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Speaker 1: be our collision mitigation like our lane departure warning, UM,

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Speaker 1: you know, our forward facing camera modules, blind spot detection.

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Speaker 1: So we're really sighted to get involved in that market.

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Speaker 1: We'll have to talk about that. I'm gonna tell you

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Speaker 1: right here and now we're bringing you back in the future.

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Speaker 1: We're gonna talk about that at a future date. Um,

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Speaker 1: and a couple of three months. Make sure I get

359
00:18:09,160 --> 00:18:11,400
Speaker 1: your card see Danny before you leave. Okay, and thanks

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Speaker 1: for being here today, John Autel dot com, right dot com,

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Speaker 1: Cool beans. I'm Ronan and the Car Doctor. We are

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Speaker 1: at the TST Big Event and we're back. We're right

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Speaker 1: after this. Don't go away. Hey, welcome back of the

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Speaker 1: Car Doctor live at the TST Big Event in Westchester.

365
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Speaker 1: Marriyott here in New York. We're um kind of rolling

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Speaker 1: along talking about cars and everything in between the fenders

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Speaker 1: and the headlights. Our next guest, well, it's a it's

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Speaker 1: it's it's actually a first, and um a very big first.

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Speaker 1: He's a he's a personal friend. I've known this next

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Speaker 1: gentleman for the better part of twenty five years. Some

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Speaker 1: good years, some tough years, a little bit of tough

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Speaker 1: love between us sometimes, but um, that's what happens, I guess,

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Speaker 1: and um, he's here with us now. Chris Lewis. He

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Speaker 1: is the director of training for a t G Automotive

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Speaker 1: training group and that We're happy to have him here. Chris.

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Speaker 1: I think this is the first time you and I

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00:19:08,000 --> 00:19:11,320
Speaker 1: were actually talked on air, and we're on air, so

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Speaker 1: keep it clean. Yes, it was the first time we've

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Speaker 1: ever I've been on air with you and since ninety

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00:19:16,520 --> 00:19:20,560
Speaker 1: four I guess your UM, and we've known each other

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00:19:20,680 --> 00:19:22,919
Speaker 1: since just about that, just about then. So it's been

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00:19:22,960 --> 00:19:25,800
Speaker 1: a long long time, UM. And what are you doing

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00:19:25,840 --> 00:19:29,320
Speaker 1: with yourself? Gee, it's been a watch. You're the director

384
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Speaker 1: of training for Automotive Training Group. UM, talk about that

385
00:19:31,840 --> 00:19:34,240
Speaker 1: for a minute. What what I know? How you got there?

386
00:19:34,280 --> 00:19:37,360
Speaker 1: But what exactly is it that you do well? Wantomotive

387
00:19:37,359 --> 00:19:39,880
Speaker 1: Training Groups gonna be based out of San Diego. We've

388
00:19:39,920 --> 00:19:43,680
Speaker 1: got trainers all over the US. Were trained US, CANADAAI,

389
00:19:43,840 --> 00:19:47,280
Speaker 1: we do Alaska, We've done America, Samoa, I've been to Japan.

390
00:19:47,640 --> 00:19:50,400
Speaker 1: We teach them all over and basically we hold classes

391
00:19:50,440 --> 00:19:53,360
Speaker 1: at nights UM. Most of our class at nights, two

392
00:19:53,480 --> 00:19:56,760
Speaker 1: nights a week, UM and pretty much how to diagnose

393
00:19:56,880 --> 00:19:59,560
Speaker 1: cars today with the new technology we got. What does

394
00:19:59,600 --> 00:20:01,679
Speaker 1: it take develop a class? You know? Like if I

395
00:20:01,720 --> 00:20:03,600
Speaker 1: said to you, I want to I want a class

396
00:20:03,800 --> 00:20:07,440
Speaker 1: on UM paper ash trays. How long is it gonna

397
00:20:07,440 --> 00:20:09,080
Speaker 1: take you to write that book. That book I could

398
00:20:09,119 --> 00:20:11,240
Speaker 1: do quick, but most of the books we write takes

399
00:20:11,240 --> 00:20:14,280
Speaker 1: about a four or five months of research for product development, research,

400
00:20:15,040 --> 00:20:19,280
Speaker 1: verifying real world testing, getting case studies together. Um. Then

401
00:20:19,280 --> 00:20:21,520
Speaker 1: it could take the trainer about another two months to

402
00:20:21,640 --> 00:20:24,680
Speaker 1: read the book, build a PowerPoint, understand it, and then

403
00:20:24,680 --> 00:20:27,320
Speaker 1: we practice over the phone with each other. Sometimes we

404
00:20:27,359 --> 00:20:29,720
Speaker 1: get together have meetings, so five to seven months to

405
00:20:29,760 --> 00:20:31,640
Speaker 1: bring a class to market. It could be that long

406
00:20:31,680 --> 00:20:33,639
Speaker 1: air and one of the things that a t G

407
00:20:33,960 --> 00:20:37,600
Speaker 1: always talks about, Um, I've sat in on the classes. Um,

408
00:20:37,760 --> 00:20:41,680
Speaker 1: as you well know, high level indicators. UM. Heck of

409
00:20:41,720 --> 00:20:44,480
Speaker 1: a word, heck of a phrase? Um, where did that

410
00:20:44,520 --> 00:20:46,800
Speaker 1: come from? And what does that mean? I don't know

411
00:20:46,840 --> 00:20:50,040
Speaker 1: exactly who started it might convince Tim he's the dozen

412
00:20:50,080 --> 00:20:51,560
Speaker 1: product development is the own of the company or no

413
00:20:51,640 --> 00:20:54,199
Speaker 1: one of our trainers. But basically, what we've learned is

414
00:20:54,359 --> 00:20:57,000
Speaker 1: the fastest way to with diagnosis instead of the way

415
00:20:57,000 --> 00:20:59,680
Speaker 1: mechanics have always been trying to figure out what's wrong

416
00:20:59,720 --> 00:21:01,560
Speaker 1: with that car, Why is that car stalling, why is

417
00:21:01,600 --> 00:21:05,720
Speaker 1: it hesitating, what's causing that code? Is to do simple,

418
00:21:05,760 --> 00:21:08,320
Speaker 1: easy tests and we'll talk at five minutes simple things.

419
00:21:08,320 --> 00:21:10,199
Speaker 1: Sometimes it's a road test for your scantal look at

420
00:21:10,200 --> 00:21:14,480
Speaker 1: the spirit perfect things to prove what it's not known good.

421
00:21:14,800 --> 00:21:16,080
Speaker 1: So if I was to go on a road test

422
00:21:16,160 --> 00:21:17,840
Speaker 1: with a car, and I know that this part is

423
00:21:17,880 --> 00:21:19,959
Speaker 1: good because I just looked at on the SCANDATA and

424
00:21:19,960 --> 00:21:21,760
Speaker 1: it's showing that. You know, my fuel trims as we

425
00:21:21,800 --> 00:21:24,480
Speaker 1: call it, are good. Whatever problem I've got on that vehicle,

426
00:21:24,560 --> 00:21:27,359
Speaker 1: it cannot be caused by something in the fuel system,

427
00:21:27,440 --> 00:21:29,360
Speaker 1: because anything in the fuel system and injector or pump

428
00:21:29,359 --> 00:21:31,880
Speaker 1: would show up in fuel trim. It doesn't it tell

429
00:21:31,920 --> 00:21:34,640
Speaker 1: me what part order, doesn't tell me what UM what's

430
00:21:34,680 --> 00:21:37,119
Speaker 1: common to fail. But I'm not gonna spend any time

431
00:21:37,359 --> 00:21:39,880
Speaker 1: checking that fuel system. I'm a time. I'm not gonna

432
00:21:39,920 --> 00:21:42,040
Speaker 1: have the fuel system no matter what the floats art

433
00:21:42,200 --> 00:21:44,040
Speaker 1: or the com pattern pay if that vehicle may be.

434
00:21:44,720 --> 00:21:47,520
Speaker 1: And we've pretty much whether it's from basic electrical through

435
00:21:47,640 --> 00:21:52,080
Speaker 1: UM network communication codes some years g direct injection g

436
00:21:52,200 --> 00:21:55,200
Speaker 1: d I is it's called variable valve timing, variable valve lift,

437
00:21:55,640 --> 00:21:58,000
Speaker 1: simple things. Five ten minutes tests I can knock down

438
00:21:58,000 --> 00:21:59,800
Speaker 1: and tell you what it's not and only focus on

439
00:22:00,040 --> 00:22:04,600
Speaker 1: sting what's left You don't like flow charts, you said,

440
00:22:04,680 --> 00:22:08,800
Speaker 1: keep it clean. Their time consuming. There's nothing wrong with them.

441
00:22:09,320 --> 00:22:11,600
Speaker 1: There's a day that we you and I both use them.

442
00:22:11,920 --> 00:22:14,359
Speaker 1: We had no other choice. But if you think about

443
00:22:14,359 --> 00:22:16,239
Speaker 1: the real world, by the time you know, I used

444
00:22:16,280 --> 00:22:17,280
Speaker 1: to work for you, so I do know by the

445
00:22:17,320 --> 00:22:19,240
Speaker 1: time we check the car route, we do our safety check,

446
00:22:19,240 --> 00:22:21,000
Speaker 1: go to road chests, get your codes, look at basic

447
00:22:21,040 --> 00:22:23,119
Speaker 1: data stream, go to t s b S. Maybe you

448
00:22:23,160 --> 00:22:25,080
Speaker 1: look at you know, some of the common patent phase

449
00:22:25,240 --> 00:22:27,080
Speaker 1: of it. Look at the wire and diagram to get

450
00:22:27,080 --> 00:22:28,359
Speaker 1: a lay out of the system a little bit. How

451
00:22:28,440 --> 00:22:29,800
Speaker 1: much time do I have left in the first time

452
00:22:29,840 --> 00:22:32,440
Speaker 1: would perform a flow chart? Well, and and there's that,

453
00:22:32,600 --> 00:22:34,760
Speaker 1: And then the other side of that becomes how many

454
00:22:34,760 --> 00:22:36,000
Speaker 1: times you go down to the the flow chart and it

455
00:22:36,000 --> 00:22:39,199
Speaker 1: says substitute with known good and you know you're just

456
00:22:39,200 --> 00:22:41,280
Speaker 1: gonna go pull a PCM off the shelf and put

457
00:22:41,320 --> 00:22:43,000
Speaker 1: it in, and then you find out that's not it. Okay,

458
00:22:43,000 --> 00:22:45,160
Speaker 1: go to the next step. Correct, whereas using a high

459
00:22:45,240 --> 00:22:48,680
Speaker 1: level indicator kind of lets you jump around that. Correct,

460
00:22:49,040 --> 00:22:52,800
Speaker 1: we're gonna focus exactly on the unknown, but let's prove

461
00:22:52,840 --> 00:22:55,040
Speaker 1: what's known and and we're not We're not talking about

462
00:22:55,080 --> 00:22:57,720
Speaker 1: spending twenty minutes. We're talking about simple road test um

463
00:22:57,760 --> 00:23:00,879
Speaker 1: the one two things that we normally preach UH fuel

464
00:23:00,920 --> 00:23:03,320
Speaker 1: trim and what's called biometric efficiency. I can do in

465
00:23:03,359 --> 00:23:06,879
Speaker 1: the parking lot of this hotel in less than ten minutes,

466
00:23:06,880 --> 00:23:09,560
Speaker 1: probably five minutes start to finish, and it proves that

467
00:23:09,600 --> 00:23:11,760
Speaker 1: I don't have internal engine problems, proves that don't have

468
00:23:11,800 --> 00:23:14,679
Speaker 1: a clogged exhaust, or proves that I do have a

469
00:23:14,680 --> 00:23:17,640
Speaker 1: clogged exhaust or an internal engine problem. This video place

470
00:23:17,720 --> 00:23:20,760
Speaker 1: to go look not relying upon the code as the

471
00:23:20,800 --> 00:23:23,760
Speaker 1: only diagnostic approach, because we've learned and a lot of

472
00:23:23,760 --> 00:23:26,280
Speaker 1: technicians have that the code says you've got a problem

473
00:23:26,320 --> 00:23:29,080
Speaker 1: here at point A, and the problem is really in

474
00:23:29,880 --> 00:23:33,000
Speaker 1: point B. In the exact quick example, customers complain intimate

475
00:23:33,000 --> 00:23:36,920
Speaker 1: air conditioning problem. Compressor intimately wouldn't engage. We found a

476
00:23:36,960 --> 00:23:41,240
Speaker 1: problem in the gas anchor FTP sensor. Correct. I remember

477
00:23:41,240 --> 00:23:44,480
Speaker 1: that those little little things that we get away from

478
00:23:44,480 --> 00:23:46,880
Speaker 1: the symptom, get away from the code of the customers complaint,

479
00:23:47,240 --> 00:23:50,280
Speaker 1: do some basic, simple, easy testing, and that goods guide

480
00:23:50,320 --> 00:23:53,560
Speaker 1: your diagnostic approach, and it's been working. Unreal What amazes

481
00:23:53,600 --> 00:23:56,000
Speaker 1: me we're talking with Chris Lewis from Automotive Training Group

482
00:23:56,000 --> 00:23:59,600
Speaker 1: a T g uh here on the car Doctor Ronan Chris.

483
00:24:00,160 --> 00:24:03,960
Speaker 1: The technicians today. If I asked you, what does it

484
00:24:04,080 --> 00:24:08,960
Speaker 1: tech today need to diagnose today and tomorrow. You've got

485
00:24:09,040 --> 00:24:13,680
Speaker 1: six hundred guys out here, um, today, six people, and

486
00:24:14,320 --> 00:24:17,199
Speaker 1: you know they're here for training. They're here because you

487
00:24:17,240 --> 00:24:20,199
Speaker 1: know they know that this is their livelihood. Um. But

488
00:24:20,320 --> 00:24:22,080
Speaker 1: they've got to prepare for today. They gotta prepare for

489
00:24:22,119 --> 00:24:23,359
Speaker 1: that car in the Bay Monday, and they've got to

490
00:24:23,359 --> 00:24:25,560
Speaker 1: think about that car five years down the road. What

491
00:24:25,600 --> 00:24:27,840
Speaker 1: do they need? You use this place? And it's a

492
00:24:27,840 --> 00:24:30,720
Speaker 1: perfect example. I recently had to do a class um

493
00:24:30,840 --> 00:24:33,360
Speaker 1: about a hundred and something guys. The class was called

494
00:24:33,359 --> 00:24:37,199
Speaker 1: Advanced Driveability. Now, what's advanced to some tech, that's one thing.

495
00:24:37,240 --> 00:24:38,879
Speaker 1: To another tech, it's something else. So I had to

496
00:24:38,920 --> 00:24:41,760
Speaker 1: try to find what really is advanced diagnostics that I

497
00:24:41,760 --> 00:24:45,040
Speaker 1: would be teaching, and I pretty much figured it out

498
00:24:45,800 --> 00:24:49,160
Speaker 1: perfect the basics. I don't say no, the basics perfected.

499
00:24:49,240 --> 00:24:51,879
Speaker 1: I'm talking about basic laws of electricity bases. Everything on

500
00:24:51,880 --> 00:24:55,879
Speaker 1: every car today is electrically controlled. So if I know

501
00:24:55,920 --> 00:24:58,560
Speaker 1: how the electrons flow, maybe not that deep. But if

502
00:24:58,600 --> 00:25:01,080
Speaker 1: how to use my meter volta drop testing current amperage,

503
00:25:01,080 --> 00:25:03,880
Speaker 1: whatever it may be, a lapscope, then I can test

504
00:25:03,920 --> 00:25:08,439
Speaker 1: any electric component and from their baseline and figure out

505
00:25:08,480 --> 00:25:10,400
Speaker 1: where you gotta go. Same with fuel trim. And fuel

506
00:25:10,400 --> 00:25:12,080
Speaker 1: trim is a way I could pretty much diagnose or

507
00:25:12,080 --> 00:25:14,840
Speaker 1: get a lead or starting point any fuel system on

508
00:25:14,880 --> 00:25:18,800
Speaker 1: any car. You mean. So, like two weeks agoing on

509
00:25:18,840 --> 00:25:21,640
Speaker 1: the car doctor Facebook page, somebody had written that had

510
00:25:21,760 --> 00:25:23,680
Speaker 1: had a question for me about a jeep that didn't run,

511
00:25:24,080 --> 00:25:25,800
Speaker 1: And when I asked him, what was the fuel pressure,

512
00:25:25,880 --> 00:25:28,199
Speaker 1: she said, Well, the guy came out and he tested

513
00:25:28,240 --> 00:25:29,880
Speaker 1: it and the fuel shot out of the line ten

514
00:25:29,880 --> 00:25:31,800
Speaker 1: feet and he said, that's good. You mean that's not

515
00:25:31,840 --> 00:25:33,800
Speaker 1: an accurate I swear to god it's still there. Are

516
00:25:34,160 --> 00:25:37,200
Speaker 1: laughing because I've heard it before. That's not an accurate measurement.

517
00:25:37,200 --> 00:25:38,720
Speaker 1: You've got to actually put it a gauge on it

518
00:25:38,800 --> 00:25:40,960
Speaker 1: to test fuel pressure. The guy actually told me once

519
00:25:40,960 --> 00:25:42,720
Speaker 1: he had a fuel pressure was good, said well was?

520
00:25:42,760 --> 00:25:45,120
Speaker 1: He goes seven? I said seven, it should be around fifth.

521
00:25:45,119 --> 00:25:46,760
Speaker 1: He goes no, want to hit the straighter valvet shot

522
00:25:46,840 --> 00:25:49,680
Speaker 1: up seven inches, and and and and and and that's

523
00:25:49,720 --> 00:25:52,640
Speaker 1: the basis right, it's up a pressure gauge. Again, that's

524
00:25:52,640 --> 00:25:54,919
Speaker 1: one of like high level indicated type thing. Hook up

525
00:25:54,920 --> 00:25:56,919
Speaker 1: a gauge, Well, Chris, it's probably not going to be

526
00:25:56,960 --> 00:26:00,160
Speaker 1: the fuel causing this. No start. If the gauge makes

527
00:26:00,200 --> 00:26:01,840
Speaker 1: you five minutes and three minutes to hook it up,

528
00:26:02,119 --> 00:26:03,920
Speaker 1: do it, knock it out, prove that it's not a

529
00:26:03,920 --> 00:26:06,399
Speaker 1: good fuel pressure, good good volume sample. It's a form.

530
00:26:06,440 --> 00:26:09,359
Speaker 1: If I'm in a test, I now whatever's causing a problem,

531
00:26:09,400 --> 00:26:11,600
Speaker 1: I don't know, but it's not my fuel system. But

532
00:26:11,680 --> 00:26:15,359
Speaker 1: back to the actual question, if we can perfect basic

533
00:26:15,440 --> 00:26:19,960
Speaker 1: electrical basic data stream um, how codes even get set

534
00:26:20,560 --> 00:26:23,480
Speaker 1: um basic fuel trim? As I mentioned engine breathing, which

535
00:26:23,480 --> 00:26:26,560
Speaker 1: is viamic efficiency measurement. It pretty much is the same

536
00:26:26,600 --> 00:26:28,680
Speaker 1: on every car run the road, and any card that

537
00:26:28,760 --> 00:26:31,320
Speaker 1: comes down the road and card drives into your bay

538
00:26:31,520 --> 00:26:34,119
Speaker 1: in three years from now runs off base laws of

539
00:26:34,119 --> 00:26:36,479
Speaker 1: basic electricity, doesn't it? It sure does, And it's it's

540
00:26:36,480 --> 00:26:38,800
Speaker 1: gonna be the way we're gonna fix cars because to

541
00:26:38,920 --> 00:26:42,320
Speaker 1: try and remember each and every system is impossible. Now

542
00:26:42,400 --> 00:26:45,280
Speaker 1: you can every car still needs gas in the cylinder

543
00:26:45,280 --> 00:26:48,760
Speaker 1: and the proper amount I need to compress it it's

544
00:26:48,800 --> 00:26:50,720
Speaker 1: currently we still have to add spark. The future, we

545
00:26:50,760 --> 00:26:52,760
Speaker 1: won't be to get a car to run. So if

546
00:26:52,800 --> 00:26:56,040
Speaker 1: you understand, you know, basic ignition systems. Yeah, real quick,

547
00:26:56,160 --> 00:26:59,280
Speaker 1: last minute, talk about that real fast. That the sparkless

548
00:26:59,400 --> 00:27:02,199
Speaker 1: the sparkle ugless engines. I know, I know you've heard

549
00:27:02,240 --> 00:27:04,359
Speaker 1: you talk about this in class before. That's actually just

550
00:27:04,400 --> 00:27:08,359
Speaker 1: mentioned uh in the class inside here that MAS is

551
00:27:08,359 --> 00:27:10,600
Speaker 1: planning sometime the next year or so. An engine that

552
00:27:10,680 --> 00:27:14,720
Speaker 1: runs uncompressed, it's called compressed ignition will compress the compressing

553
00:27:14,720 --> 00:27:17,600
Speaker 1: the field like a diesel does, and that will ignite it.

554
00:27:17,600 --> 00:27:19,639
Speaker 1: They'll only use a spark plug for a cold start,

555
00:27:19,800 --> 00:27:22,719
Speaker 1: cold running, um, once it's warmed up, they don't use

556
00:27:22,760 --> 00:27:24,840
Speaker 1: a spark And I've also heard that they're gonna use

557
00:27:24,840 --> 00:27:28,960
Speaker 1: spark on d cell to help kill emissions. Technology is

558
00:27:28,960 --> 00:27:31,400
Speaker 1: always changing. Were you going after this, Chris? Where's your next?

559
00:27:31,400 --> 00:27:34,639
Speaker 1: Where's your next? Stuff? Right? Springfield, Massachusetts area? What are

560
00:27:34,640 --> 00:27:38,760
Speaker 1: you teaching? G d I? Direct injection? Direct injection? The

561
00:27:38,760 --> 00:27:41,359
Speaker 1: listeners weren't more information? What's the website? A t G

562
00:27:41,520 --> 00:27:43,680
Speaker 1: training dot com? Alright, cool beans, Maybe you'd be lucky

563
00:27:43,760 --> 00:27:45,159
Speaker 1: enough to be in class with Chris, Lewis one of

564
00:27:45,160 --> 00:27:47,520
Speaker 1: the add trainers, and that we thank them for stopping

565
00:27:47,560 --> 00:27:49,000
Speaker 1: by today. I'm run on any of the Car Doctor

566
00:27:49,040 --> 00:27:50,680
Speaker 1: live at the t ST Big Event will be back

567
00:27:50,800 --> 00:28:07,800
Speaker 1: right after this. Yeah you can do. Hey, welcome back.

568
00:28:07,840 --> 00:28:09,159
Speaker 1: Why don't any of the Car Doctor Live at the

569
00:28:09,160 --> 00:28:11,520
Speaker 1: TST Big event in Westchester, New York. Here with me

570
00:28:11,560 --> 00:28:13,600
Speaker 1: now is Harlan Siegel. We've had Harland on the show

571
00:28:13,920 --> 00:28:15,520
Speaker 1: so many times. I think we've got a spot form.

572
00:28:15,560 --> 00:28:17,679
Speaker 1: We got a microphone with your name on, Harland. But

573
00:28:17,920 --> 00:28:19,600
Speaker 1: it's kind of fun to do this live in person.

574
00:28:19,640 --> 00:28:21,639
Speaker 1: I was walking down the floor and there's Harland Siegel

575
00:28:21,680 --> 00:28:24,159
Speaker 1: from Launch and UM, I said, my gosh, look at

576
00:28:24,200 --> 00:28:26,640
Speaker 1: that my old buddy, Harlan. UM, how you been. It's

577
00:28:26,760 --> 00:28:28,840
Speaker 1: very good run and glad to see you, and I

578
00:28:28,920 --> 00:28:31,960
Speaker 1: glad to be here. Uh scan tools in the cloud, Harland.

579
00:28:32,000 --> 00:28:33,640
Speaker 1: I'll tell you how I kind of got on this subject.

580
00:28:33,960 --> 00:28:37,000
Speaker 1: I was using the new UM Launch X four thirty

581
00:28:37,000 --> 00:28:39,440
Speaker 1: one torque in the shop this week and the way

582
00:28:39,440 --> 00:28:42,480
Speaker 1: it interacts with the cloud, and I'm looking at it

583
00:28:42,520 --> 00:28:44,640
Speaker 1: and the technology and you know, I das the vehicle

584
00:28:44,760 --> 00:28:47,480
Speaker 1: and gets information and I'm saying, Harlan's gotta have his

585
00:28:47,520 --> 00:28:49,600
Speaker 1: hand in this somewhere. You were actually on my mind,

586
00:28:49,680 --> 00:28:52,600
Speaker 1: So seeing you here is very fortuitous. Talk about scan

587
00:28:52,680 --> 00:28:54,600
Speaker 1: tools in the cloud. Where are we going? Yeah, well,

588
00:28:54,600 --> 00:28:58,720
Speaker 1: it's it's funny that you had that observation because having

589
00:28:58,800 --> 00:29:02,360
Speaker 1: information is UH is more and more critical in the

590
00:29:02,360 --> 00:29:06,320
Speaker 1: automotive phase, service phase and UH and and and reasons

591
00:29:06,360 --> 00:29:09,200
Speaker 1: for that being are that typically on a on a

592
00:29:09,240 --> 00:29:12,720
Speaker 1: scan tool today, you get your information, your newer information

593
00:29:12,760 --> 00:29:15,400
Speaker 1: every six months or maybe every year, or in some

594
00:29:15,480 --> 00:29:17,760
Speaker 1: cases you get you know, your weekly updates. But you

595
00:29:17,800 --> 00:29:21,920
Speaker 1: need information at that moment, at that second, on that car,

596
00:29:22,520 --> 00:29:24,920
Speaker 1: when you're in that shop. So we're able to in

597
00:29:25,000 --> 00:29:28,320
Speaker 1: the recent technology is to put information in the cloud

598
00:29:29,000 --> 00:29:31,600
Speaker 1: that as long as you have a WiFi connection, you're

599
00:29:31,640 --> 00:29:34,360
Speaker 1: able to connect to the cloud to get that real

600
00:29:34,400 --> 00:29:37,080
Speaker 1: time information. In the case of your experience, what was

601
00:29:37,120 --> 00:29:41,120
Speaker 1: actually doing is vin code detection and and and it

602
00:29:41,240 --> 00:29:43,960
Speaker 1: was it was it went out to the cloud. Here's

603
00:29:43,960 --> 00:29:47,080
Speaker 1: what you're working on. It's a two thousand and twelve jeep. Um,

604
00:29:47,200 --> 00:29:50,640
Speaker 1: you know, Cherokee or Grand Cherokee whatever, and and and

605
00:29:50,640 --> 00:29:53,560
Speaker 1: and and bam. It was right there. It was amazing. Um.

606
00:29:53,600 --> 00:29:55,880
Speaker 1: But there's some I don't want to say problems with

607
00:29:55,960 --> 00:29:58,680
Speaker 1: the cloud, but there was an issue I want to

608
00:29:58,680 --> 00:30:00,160
Speaker 1: talk a little bit about. You had mentioned U in

609
00:30:00,200 --> 00:30:03,640
Speaker 1: our pre interview interview. We're talking about Chrysler and some

610
00:30:03,680 --> 00:30:05,520
Speaker 1: of the issues with Chrysler in the cloud and how

611
00:30:05,560 --> 00:30:07,160
Speaker 1: everything is going to have to go to the cloud

612
00:30:08,200 --> 00:30:10,960
Speaker 1: in a sense. Right, yeah, well you know that that's

613
00:30:10,960 --> 00:30:13,480
Speaker 1: still uh up for the jury, let's say. But I

614
00:30:14,040 --> 00:30:17,280
Speaker 1: think the experience what you're having, and it is true

615
00:30:17,280 --> 00:30:20,719
Speaker 1: with f c A, UH, you know, Chrysler, FIAT UH.

616
00:30:20,840 --> 00:30:23,560
Speaker 1: You know some of their some of their platforms and

617
00:30:23,600 --> 00:30:25,440
Speaker 1: I don't recall exactly, but there's three or four of

618
00:30:25,480 --> 00:30:30,640
Speaker 1: their platforms that actually uh right now, you're you're actually

619
00:30:30,720 --> 00:30:33,840
Speaker 1: scan tool is inhibited from able to getting outside of

620
00:30:33,920 --> 00:30:36,720
Speaker 1: O B D two Generic and UH and they're o

621
00:30:36,920 --> 00:30:41,000
Speaker 1: E tool actually uses cloud based certificates in order to

622
00:30:41,200 --> 00:30:44,680
Speaker 1: gain access and uh and and where that's going and

623
00:30:44,760 --> 00:30:46,960
Speaker 1: we don't really know what's going totally in the aftermarket,

624
00:30:47,280 --> 00:30:50,800
Speaker 1: but there could be an opportunity for scan tool to

625
00:30:51,200 --> 00:30:54,080
Speaker 1: have to hook up to the cloud someday in order

626
00:30:54,120 --> 00:30:58,440
Speaker 1: to get that online access whenever needed and UH and

627
00:30:58,440 --> 00:31:02,040
Speaker 1: and being tedded or not having that WiFi or freedom

628
00:31:02,080 --> 00:31:05,760
Speaker 1: to get that that information could uh could be a disadvantage.

629
00:31:06,120 --> 00:31:09,400
Speaker 1: You know, I'm listening to you talk, Harlan. Look at

630
00:31:09,400 --> 00:31:12,880
Speaker 1: the things you're saying. Certificates in the cloud and the

631
00:31:12,920 --> 00:31:15,680
Speaker 1: internet and connectivity, and everybody just wants to get their

632
00:31:15,720 --> 00:31:19,360
Speaker 1: car fixed. You know, there's so many pieces and links

633
00:31:19,360 --> 00:31:23,480
Speaker 1: that could go bad to to disable the ability to

634
00:31:23,520 --> 00:31:26,200
Speaker 1: repair the cards. It's amazing. Half the stuff works as

635
00:31:26,200 --> 00:31:29,200
Speaker 1: good as it does, right it is it? It is amazing,

636
00:31:29,320 --> 00:31:31,760
Speaker 1: you know? And uh and unless you know and have

637
00:31:31,880 --> 00:31:34,520
Speaker 1: an understanding or even to be aware of what happens

638
00:31:34,520 --> 00:31:37,480
Speaker 1: behind the scenes, you never know the complexity of all

639
00:31:37,560 --> 00:31:39,560
Speaker 1: of these things that go on. And even for a

640
00:31:39,600 --> 00:31:42,760
Speaker 1: technician that uses a scantal every day, even for myself,

641
00:31:42,800 --> 00:31:45,360
Speaker 1: you know, you might take for granted the scantal works,

642
00:31:45,360 --> 00:31:48,160
Speaker 1: but you have no idea on what really goes behind

643
00:31:48,200 --> 00:31:51,600
Speaker 1: to make it work and have successes of bi directionals

644
00:31:51,680 --> 00:31:55,400
Speaker 1: or actuations or special functions or just reading to make

645
00:31:55,440 --> 00:31:58,040
Speaker 1: it happen. Marlon, we're gonna have you back in a

646
00:31:58,040 --> 00:32:00,040
Speaker 1: couple of weeks. Let's talk about the four thirty and

647
00:32:00,120 --> 00:32:02,600
Speaker 1: Tork in detail. We can talk about that, um, if

648
00:32:02,600 --> 00:32:04,600
Speaker 1: the listeners want more information where they're gonna go. Get

649
00:32:04,600 --> 00:32:08,920
Speaker 1: it about launch dot launch tech USA dot com. Good

650
00:32:08,920 --> 00:32:10,440
Speaker 1: to see you, Harlan. I'm having a ball with you

651
00:32:10,480 --> 00:32:12,200
Speaker 1: here today. I'm runing aading the Car Doctor. We're live

652
00:32:12,200 --> 00:32:14,120
Speaker 1: at the TSD Big Event. We'll be back to wrap

653
00:32:14,160 --> 00:32:16,160
Speaker 1: this hour up right after this. Don't go away. What

654
00:32:16,240 --> 00:32:26,120
Speaker 1: this car is automatic? It's systematic, it's hard, dramatic. What's

655
00:32:26,120 --> 00:32:34,560
Speaker 1: a greased lightning? Hey, welcome back, Running Car Doctor. We're

656
00:32:34,600 --> 00:32:36,760
Speaker 1: closing things out this hour. We got another hour Car Doctor,

657
00:32:36,800 --> 00:32:39,040
Speaker 1: and to go right after this though, once again, Join

658
00:32:39,120 --> 00:32:41,720
Speaker 1: this hour by Pierre Rispo from TST pre Welcome back.

659
00:32:41,760 --> 00:32:43,640
Speaker 1: We had to go find you. Thank you. Yes, I

660
00:32:43,680 --> 00:32:45,880
Speaker 1: got lost in the crowd. I I needed some help.

661
00:32:45,880 --> 00:32:47,320
Speaker 1: I've got an email in front of me and it's

662
00:32:47,320 --> 00:32:49,000
Speaker 1: a it's it's an email question. Maybe you can help

663
00:32:49,000 --> 00:32:51,320
Speaker 1: me diagnosis. We'll put our heads together. Hey, Ron, last

664
00:32:51,320 --> 00:32:53,520
Speaker 1: week's show, you were talking about shutting down vehicles that

665
00:32:53,520 --> 00:32:55,480
Speaker 1: are on runaways. I've got a question. How do I

666
00:32:55,520 --> 00:32:58,520
Speaker 1: shut down my push button start vehicle if it doesn't

667
00:32:58,560 --> 00:33:00,360
Speaker 1: want to turn off? How would I go about doing that?

668
00:33:00,360 --> 00:33:02,840
Speaker 1: That's from Jonathan up in the tool seven area code

669
00:33:02,880 --> 00:33:04,800
Speaker 1: over that is I think that's New Hampshire. But that's

670
00:33:04,800 --> 00:33:07,680
Speaker 1: an interesting question, right is that made Tom's Tom's tell me, man,

671
00:33:07,800 --> 00:33:10,400
Speaker 1: that is an interesting question. So one way would be too,

672
00:33:10,440 --> 00:33:13,200
Speaker 1: as we were just discussing before you came back on air,

673
00:33:13,400 --> 00:33:15,240
Speaker 1: pulled the fuel pump fuse. But another way would be

674
00:33:15,320 --> 00:33:17,680
Speaker 1: to put a scan tool on it and turn off

675
00:33:17,720 --> 00:33:21,120
Speaker 1: the fuel pump or uh, find whatever other menu item

676
00:33:21,160 --> 00:33:24,000
Speaker 1: you could find that would kill that car because it's

677
00:33:24,040 --> 00:33:26,960
Speaker 1: it's people are so used to, you know, the keys

678
00:33:27,000 --> 00:33:30,120
Speaker 1: in turn the key. We don't have that mechanical stuff anymore.

679
00:33:30,360 --> 00:33:33,000
Speaker 1: Which it's an electronic module and it's tied in with

680
00:33:33,040 --> 00:33:36,800
Speaker 1: theft protection and um, it's got a mind of its own.

681
00:33:36,880 --> 00:33:39,400
Speaker 1: If it freezes up, it's gonna stay engaged. And I

682
00:33:39,440 --> 00:33:41,440
Speaker 1: guess what's on the back of my mind is the

683
00:33:41,480 --> 00:33:44,520
Speaker 1: car that actually puts you through that where you've got

684
00:33:44,560 --> 00:33:47,080
Speaker 1: to you know, because who's got a scan tool in

685
00:33:47,080 --> 00:33:51,360
Speaker 1: their pocket? Right? All right? You know maybe you know

686
00:33:51,680 --> 00:33:54,880
Speaker 1: the next thing the manufacturer, Well Tom does. But Tom's

687
00:33:54,880 --> 00:33:57,520
Speaker 1: got a lot of things in his pocket. Um, you know,

688
00:33:57,560 --> 00:33:59,240
Speaker 1: he's that kind of guy. He's he's he's like the

689
00:33:59,320 --> 00:34:03,560
Speaker 1: mad scientist back here, uh, you know, and the manufacturers

690
00:34:03,560 --> 00:34:05,520
Speaker 1: ever gonna give us an override. You wonder if that's

691
00:34:05,520 --> 00:34:07,120
Speaker 1: going to be the next thing. I highly doubt it,

692
00:34:07,360 --> 00:34:10,320
Speaker 1: you know, just to shut the car off. Of course,

693
00:34:10,400 --> 00:34:12,480
Speaker 1: if you had something like an on Star vehicle and

694
00:34:12,520 --> 00:34:14,560
Speaker 1: you had the credentials to call them, you could have

695
00:34:14,600 --> 00:34:16,640
Speaker 1: them shut the car down and that would or other

696
00:34:16,680 --> 00:34:21,520
Speaker 1: service from other manufacturers. So going back to the conversation

697
00:34:21,560 --> 00:34:24,160
Speaker 1: I just had with Harland Siegel from Launch, We're talking

698
00:34:24,200 --> 00:34:27,040
Speaker 1: about the cloud, right, and how the cloud is going

699
00:34:27,080 --> 00:34:29,880
Speaker 1: to interact with everything, and here we are, we're talking

700
00:34:29,880 --> 00:34:33,000
Speaker 1: about using the cloud, uh to shut the vehicle down.

701
00:34:33,480 --> 00:34:36,000
Speaker 1: You know, using at the thing is you start ending

702
00:34:36,080 --> 00:34:40,040
Speaker 1: up with privacy or other security issues. Um. You know

703
00:34:40,040 --> 00:34:43,920
Speaker 1: a lot of this is legal stuff, not technical stuff. Um.

704
00:34:44,040 --> 00:34:45,600
Speaker 1: What if they were to shut the car down for

705
00:34:45,640 --> 00:34:47,960
Speaker 1: somebody who said that car wouldn't shut down and it

706
00:34:48,040 --> 00:34:51,360
Speaker 1: turned out that they were just messing with whoever owned

707
00:34:51,400 --> 00:34:55,640
Speaker 1: the car. Practical jokes, yeah, impractical jokes. Practical jokes. Um.

708
00:34:55,800 --> 00:34:57,759
Speaker 1: So there are legal issues that they would have to

709
00:34:57,800 --> 00:35:00,880
Speaker 1: address before that was really instituted as a as a policy.

710
00:35:01,040 --> 00:35:03,359
Speaker 1: A lot I think it will happen, lots of legal issues, boy,

711
00:35:03,400 --> 00:35:04,720
Speaker 1: I tell you what It's going to be a very

712
00:35:04,760 --> 00:35:07,320
Speaker 1: interesting future. But thanks to guys like you and G

713
00:35:07,520 --> 00:35:09,640
Speaker 1: and T. S. T Um, you're gonna help lead us

714
00:35:09,680 --> 00:35:12,239
Speaker 1: through the forest. We try to keep everybody updated and

715
00:35:12,280 --> 00:35:14,040
Speaker 1: we thank you for that. And you know, just as

716
00:35:14,080 --> 00:35:15,560
Speaker 1: a reminder, I want to let everybody know where we

717
00:35:15,560 --> 00:35:17,600
Speaker 1: are at the TST Big event in the Westchester Marriott

718
00:35:17,600 --> 00:35:19,759
Speaker 1: and I'm Brondanini in the car doctor reminding you the

719
00:35:19,920 --> 00:35:22,360
Speaker 1: mechanics aren't expensive, they're priceless. See you