WEBVTT - GM’s eyes-off driving, digitizing old tapes & remote-controlled rentals (145, Oct 25, 2025) 0:00:00.320 --> 0:00:03.600 We now know what caused that major Amazon outage that 0:00:03.680 --> 0:00:07.880 took down a huge chunk of the internet. Chat Ebt 0:00:08.080 --> 0:00:10.480 now has its own web browser and it's a big 0:00:10.520 --> 0:00:14.440 deal for how you search online. And GM is promising 0:00:14.520 --> 0:00:17.560 a car that drives itself. You can even check your 0:00:17.600 --> 0:00:22.279 email while it does the driving. Plus your tech questions answered. 0:00:22.640 --> 0:00:25.800 What's going on? I'm Rich Jamiro and this is Rich 0:00:25.880 --> 0:00:28.960 on Tech. This is the show where I talk about 0:00:28.960 --> 0:00:31.160 the tech stuff I think you should know about. It's 0:00:31.160 --> 0:00:34.360 also the place where I answer your questions about technology. 0:00:34.880 --> 0:00:38.479 I believe that tech should be interesting, useful and fun. 0:00:38.760 --> 0:00:41.920 Let's open up those phone lines at triple eight rich 0:00:42.040 --> 0:00:45.519 one oh one eight eight eight seven four to two 0:00:46.200 --> 0:00:49.519 four to one zero one eight eight eight rich one 0:00:49.560 --> 0:00:53.200 oh one eight eight eight seven four to two four 0:00:53.440 --> 0:00:56.880 one zero one. Kim is standing by. She will take 0:00:56.920 --> 0:00:59.240 your call, get you on the air, and hopefully we 0:00:59.320 --> 0:01:02.520 can have some radio magic here with you on with us. 0:01:03.560 --> 0:01:06.440 Email is also an option. Just go to Rich on 0:01:06.560 --> 0:01:10.560 tech dot tv and hit contact. That is Rich on 0:01:10.840 --> 0:01:14.959 tech dot tv. Hit contact On the show. This week, 0:01:15.040 --> 0:01:17.600 Kate Ross from Meta is going to talk about their 0:01:17.640 --> 0:01:21.680 new safety tools and simple ways you can protect yourself 0:01:21.680 --> 0:01:25.760 from online scams. Then we've got c nets Scott Stein 0:01:25.880 --> 0:01:30.399 to talk about his thoughts on Samsung's new Galaxy XR headset. 0:01:30.920 --> 0:01:33.560 Are you ready to spend eighteen hundred to thirty five 0:01:33.600 --> 0:01:34.840 hundred dollars on a headset? 0:01:35.200 --> 0:01:35.760 You tell me? 0:01:36.440 --> 0:01:39.200 And later in the show we'll have the CEO of Vey, 0:01:40.160 --> 0:01:44.440 they run a remote driven door to door car rental service. 0:01:45.080 --> 0:01:47.680 They will explain how Vey works. 0:01:49.800 --> 0:01:50.000 Well. 0:01:50.040 --> 0:01:52.440 I was in New York City this week, very very 0:01:52.520 --> 0:01:57.800 quick trip for GM's Forward event. This is the company's 0:01:57.840 --> 0:02:03.640 roadmap where everything all their tech initiatives, cars, AI and autonomy. 0:02:04.240 --> 0:02:06.520 They said, here's what we're going to do. And I 0:02:06.560 --> 0:02:08.560 was very confused when I got the invite to the event. 0:02:08.600 --> 0:02:11.600 I said, wait, GM, New York City, what me? How 0:02:11.639 --> 0:02:14.240 do I fit into this? And sure enough it was 0:02:14.280 --> 0:02:17.040 a very very tech forward event. Not a lot of 0:02:17.040 --> 0:02:19.720 people there. It's a very small event, but big ripples 0:02:19.760 --> 0:02:21.560 because they announced a lot of stuff. 0:02:22.639 --> 0:02:24.399 GM CEO Mary Barrow was there. 0:02:25.200 --> 0:02:28.360 She painted a future were car basically drops you off, 0:02:28.800 --> 0:02:31.239 picks up your dry cleaning, and gets home in time 0:02:31.280 --> 0:02:33.880 to take your kids to soccer practice. Yes, we have 0:02:33.960 --> 0:02:38.280 heard about this idea of cars sort of driving themselves 0:02:38.360 --> 0:02:41.880 in the future, doing things, even perhaps making money as 0:02:41.880 --> 0:02:45.320 a robotaxi instead of just sitting in our driveway or 0:02:45.360 --> 0:02:48.560 sitting on our parking spot at work. That's a bold vision. 0:02:49.240 --> 0:02:50.920 But i'll tell you what they're actually going to do 0:02:51.080 --> 0:02:53.600 in the short term. But the goal is to make 0:02:53.639 --> 0:02:57.200 a vehicle that's not just transportation, something that makes life easier, 0:02:57.280 --> 0:03:00.560 more connected, and of course safer. With that in mind, 0:03:00.800 --> 0:03:05.120 GM unveiled its first eyes off driving system. That's right, 0:03:05.160 --> 0:03:08.959 you heard me correctly, eyes off driving. It's going to 0:03:09.040 --> 0:03:12.440 launch in twenty twenty eight on the Cadillac Escalade IQ. 0:03:13.400 --> 0:03:16.480 This is a honker of a vehicle. They had it 0:03:16.560 --> 0:03:19.560 in the showroom there where they did the event, and 0:03:20.160 --> 0:03:23.360 what a beautiful car. I think it retails for about 0:03:23.560 --> 0:03:26.760 one hundred and thirty grand, but it's probably worth every 0:03:27.000 --> 0:03:30.960 penny of that because it is a beautiful vehicle. We're 0:03:30.960 --> 0:03:34.960 talking giant on the outside, huge on the inside, big 0:03:35.000 --> 0:03:39.400 screens for your dashboard. Now, this eyes off driving system 0:03:39.480 --> 0:03:43.160 goes beyond hands free driving because you can take your 0:03:43.160 --> 0:03:46.520 hands and eyes. You can take your hands off the 0:03:46.520 --> 0:03:49.560 wheel and your eyes off the road while the car 0:03:49.600 --> 0:03:50.480 handles the highway. 0:03:50.520 --> 0:03:50.920 Wait, what. 0:03:51.640 --> 0:03:54.520 Yes, they gave an example of go ahead, check your 0:03:54.560 --> 0:03:58.400 text messages, go ahead, watch white lotus on the dashboard. 0:03:58.720 --> 0:04:01.720 That's how confident they are in this system, which is 0:04:01.720 --> 0:04:04.240 more like I think it's like a level three autonomy. 0:04:05.520 --> 0:04:07.920 And of course a couple of little digs at Tesla, 0:04:08.000 --> 0:04:12.840 because Tesla's doing full self driving, but it's what's called supervised, 0:04:12.840 --> 0:04:15.200 which means you can't take your eyes off the road 0:04:15.480 --> 0:04:17.400 and you can't take your hands off the wheel. 0:04:17.440 --> 0:04:19.640 Now do people do that? Absolutely? Should they be? 0:04:19.960 --> 0:04:23.159 No, because this system is not meant for that. So 0:04:23.880 --> 0:04:26.919 a couple digs, like I said, at Tesla, because GM 0:04:27.160 --> 0:04:31.960 is using a combination of cameras, radar and ldar, different 0:04:32.040 --> 0:04:35.080 sensors that can see through fog, the dark, and even 0:04:35.120 --> 0:04:38.000 heavy rain. Now this is something that Elon Musk has 0:04:38.480 --> 0:04:40.600 railed against. He said, we don't need all that stuff. 0:04:40.600 --> 0:04:44.080 We just need cameras. But some of the naysayers out 0:04:44.080 --> 0:04:48.240 there say not sure. So GM taking the safe route 0:04:48.279 --> 0:04:51.479 here with a bunch of sensors, not to the extent 0:04:51.520 --> 0:04:52.960 that you might see on a WAYMO, you know, the 0:04:52.960 --> 0:04:55.200 ones spinning around on the top, but there are a 0:04:55.200 --> 0:04:57.920 bunch of sensors built into the car, and they showed 0:04:57.960 --> 0:04:59.719 me a whole bunch of demos about how the system 0:04:59.720 --> 0:05:04.719 can TechEd police, road debris, construction workers, all in real time, 0:05:05.240 --> 0:05:07.599 even in whether where a human driver would not be 0:05:07.640 --> 0:05:10.400 able to see them until it's too late. So we're 0:05:10.440 --> 0:05:14.560 talking like four football fields ahead versus the average person. 0:05:14.560 --> 0:05:16.960 I mean, you can't see that far ahead. And they 0:05:16.960 --> 0:05:20.520 also stress safety. They mentioned that they've already logged seven 0:05:20.600 --> 0:05:26.080 hundred million hands free miles with their supercrews zero accidents 0:05:26.080 --> 0:05:29.160 attributed to that system. So does that mean there's been 0:05:29.160 --> 0:05:31.680 no accidents. No, it means that that system has not 0:05:31.880 --> 0:05:35.119 caused any of the accidents. So seven hundred million miles. 0:05:35.160 --> 0:05:39.560 That's on highways. So if you're wondering, how do other 0:05:39.560 --> 0:05:41.520 people know that the car is driving itself. A lot 0:05:41.560 --> 0:05:45.039 of the manufacturers have adopted these turquoise lights. I think 0:05:45.240 --> 0:05:47.599 Mercedes is using them. Not sure what color they're using, 0:05:48.000 --> 0:05:52.240 but this gmscally they had on display, had turquoise lights 0:05:52.240 --> 0:05:54.640 on the sides and on the front, so that other 0:05:54.760 --> 0:05:58.080 drivers know the car is actually driving itself. It's when 0:05:58.120 --> 0:06:02.599 those lights are on. So that's really interesting, really amazing. 0:06:02.600 --> 0:06:04.520 Of course, we've got until twenty twenty eight for that 0:06:04.560 --> 0:06:07.640 to happen. What else did they announce a new central 0:06:07.720 --> 0:06:12.400 compute system, so kind of one liquid cooled AI brain 0:06:12.520 --> 0:06:15.200 running everything in the car. Instead of dozens of little 0:06:15.279 --> 0:06:19.440 tiny mini computers, this one unit handles everything, the driving, 0:06:19.480 --> 0:06:21.320 the safety, entertainment. Kind of think about it as like 0:06:21.680 --> 0:06:24.800 a tower PC in the middle of the car. And 0:06:24.839 --> 0:06:27.760 the neat thing about that that one piece of architecture 0:06:27.800 --> 0:06:31.479 instead of many, is that faster software updates. One of 0:06:31.480 --> 0:06:34.640 my biggest issues with traditional cars has been they're so 0:06:34.720 --> 0:06:37.679 slow to get any sort of update. Well, that's because 0:06:37.760 --> 0:06:41.200 of the architecture of these cars. There's so many individual 0:06:41.240 --> 0:06:45.040 pieces they all have to be programmed and updated separately. Now, 0:06:45.080 --> 0:06:48.520 with just one central processing unit, everything can be updated 0:06:48.560 --> 0:06:51.239 at the same time. And by the way I learned 0:06:51.240 --> 0:06:53.760 this at the event, there is no such thing as 0:06:53.839 --> 0:06:58.320 a fuse on tomorrow's cars. They're all electronic now. So remember, 0:06:58.400 --> 0:06:59.640 like I remember back in the day, you know your 0:06:59.680 --> 0:07:01.600 car would pop a fuse, you have to like pull 0:07:01.640 --> 0:07:03.200 the thing out and put a new one in. Nah, 0:07:03.200 --> 0:07:05.559 it doesn't happen anymore. That's a thing of the past 0:07:05.600 --> 0:07:08.920 in these new cars. And by the way I did ask, 0:07:09.160 --> 0:07:10.640 I was like Hey, what chip are you using, just 0:07:10.680 --> 0:07:13.920 out of curiosity in this new central compute computer, and 0:07:13.960 --> 0:07:16.480 what do you think? They answered, in Vidia, of course, 0:07:16.840 --> 0:07:20.080 So those of you that are big on in Vidia, Yes, 0:07:20.160 --> 0:07:22.680 they are everywhere at this point, and they seem to 0:07:22.720 --> 0:07:26.600 be the market leader in all kinds of places. Okay, 0:07:26.640 --> 0:07:28.840 so that's happening in twenty twenty eight. Coming up a 0:07:28.880 --> 0:07:31.800 little bit sooner. GM cars are going to start using 0:07:31.800 --> 0:07:35.520 Google's Gemini AI. So if you've tried it, you know it, 0:07:35.560 --> 0:07:38.440 you're familiar with it. This is a conversational assistant that 0:07:38.480 --> 0:07:41.360 can do things while you're in the car, read messages, 0:07:41.480 --> 0:07:44.920 suggest things up ahead, help you prepare for meetings while 0:07:44.920 --> 0:07:46.120 you drive, whatever. 0:07:46.520 --> 0:07:47.320 You know Gemini. 0:07:48.240 --> 0:07:51.080 Longer term, they're going to have their own AI that's 0:07:51.120 --> 0:07:54.080 sort of tuned to the vehicle, so it might tell you. 0:07:54.120 --> 0:07:56.480 The example they gave is you're driving and it says, hey, 0:07:56.960 --> 0:08:00.160 we noticed a rattling on the rear passenger tire. Might 0:08:00.200 --> 0:08:01.760 want to bring that into to get that checked out. 0:08:02.520 --> 0:08:05.120 So that was pretty neat. The big other thing they 0:08:05.120 --> 0:08:08.000 did not mention, but they sort of alluded to, is that, yes, 0:08:08.040 --> 0:08:11.120 they are moving away from CarPlay, which I think is 0:08:11.160 --> 0:08:13.720 really sad because I think CarPlay is so great, But 0:08:13.800 --> 0:08:17.400 I get it. These cars, the car makers, they're understanding 0:08:17.440 --> 0:08:20.120 that there's a lot of money in these dashboard systems 0:08:20.120 --> 0:08:22.720 for various reasons, and so I think that they want 0:08:22.720 --> 0:08:25.880 to have more control over them versus having Apple or 0:08:25.920 --> 0:08:27.360 seed control over to Apple. 0:08:28.720 --> 0:08:29.800 What else did they announce? 0:08:29.800 --> 0:08:32.600 Oh, new battery chemistry, sort of a battery in the 0:08:32.640 --> 0:08:38.480 middle lithium manganese battery. They've said they've spent a decade 0:08:38.559 --> 0:08:40.440 developing this. It sits right in the middle, and they 0:08:40.440 --> 0:08:42.240 replace a lot of the nickel in the battery, which 0:08:42.280 --> 0:08:45.120 is very expensive with mag I can't even say this 0:08:45.160 --> 0:08:51.240 word manganese manganese, which is cheaper and more abundant. It 0:08:51.280 --> 0:08:54.480 also makes the batteries lighter, simpler and easier to build 0:08:54.480 --> 0:08:57.760 in the US. And yes, they can be recycled. And finally, 0:08:57.760 --> 0:09:00.520 they showed off a home energy system again and really 0:09:00.600 --> 0:09:04.240 going directly against Tesla here. This is a system that 0:09:04.240 --> 0:09:07.560 can use your EV as a backup power supply during 0:09:07.640 --> 0:09:10.959 power outages. In some places, you might be able to 0:09:11.000 --> 0:09:13.200 sell your electricity back to the grid if you had 0:09:13.360 --> 0:09:16.319 solar as well, and it can be up and running 0:09:16.400 --> 0:09:19.240 in seconds if the power goes out. And I did 0:09:19.280 --> 0:09:22.000 talk to an autoanalyst, Sama Bulla Sumid, who has been 0:09:22.000 --> 0:09:25.720 on this show. He said GM's plan is ambitious. The 0:09:25.840 --> 0:09:28.800 eyes off driving at highway speeds is something only Mercedes 0:09:28.840 --> 0:09:31.640 and BMW have done, and their systems are limited to 0:09:31.720 --> 0:09:35.280 low speeds. And regulation is going to be an issue 0:09:35.280 --> 0:09:38.760 because right now only California and Nevada allow this sort 0:09:38.800 --> 0:09:42.520 of autonomous driving at these speeds at highway speeds. So 0:09:42.679 --> 0:09:44.720 it's going to be interesting to see in the next 0:09:44.720 --> 0:09:48.800 three years how this all develops. But really cool, GM 0:09:48.880 --> 0:09:52.880 forward showing that they are still a leader in autos. 0:09:53.440 --> 0:09:56.480 All right, coming up on today's show, the one thing 0:09:56.640 --> 0:10:00.480 you need to do to protect your Google account. But 0:10:00.600 --> 0:10:02.679 first it is your turn. We're gonna take your calls. 0:10:02.760 --> 0:10:05.120 Coming up next at eighty eight rich one on one 0:10:05.240 --> 0:10:07.600 eight eight eight seven four to two four one zero one. 0:10:07.640 --> 0:10:09.520 Give me a call if you have a question about technology. 0:10:09.760 --> 0:10:12.439 My name is rich Dedmiro. This is rich on Tech. 0:10:16.800 --> 0:10:19.320 Welcome back to rich On Tech. Rich DeMuro here hanging 0:10:19.360 --> 0:10:22.760 out with you talking technology at triple eight rich one 0:10:22.800 --> 0:10:26.000 O one eight eight eight seven four to two four 0:10:26.280 --> 0:10:29.920 one zero one. Let's go to h Jim and Sherman Oaks. 0:10:29.960 --> 0:10:37.800 You're own with Rich. Hello Jim, you there, Okay, I 0:10:37.800 --> 0:10:39.800 don't know what's up there? 0:10:39.840 --> 0:10:40.120 You go? 0:10:40.760 --> 0:10:41.040 How's that? 0:10:41.120 --> 0:10:41.280 Is that? 0:10:41.280 --> 0:10:41.520 Better? 0:10:41.679 --> 0:10:42.680 Yes? Much better? 0:10:42.760 --> 0:10:42.920 Oh? 0:10:42.960 --> 0:10:43.439 Wait, I hear you? 0:10:43.520 --> 0:10:45.839 Sorry about that. I got acquaintance. He's got a he's 0:10:45.840 --> 0:10:48.560 got his own little radio broadcast on a website. But 0:10:48.600 --> 0:10:51.880 he wants to have his fans get text blasts, you know, 0:10:51.960 --> 0:10:54.960 when you know when the shows are going live. Sure, 0:10:55.040 --> 0:10:58.720 And additionally, he'd like to be able to have email 0:10:59.080 --> 0:11:01.600 in like you put in your email address and instills 0:11:01.640 --> 0:11:04.320 it in their Google calendar or their iOS calendar, so 0:11:04.600 --> 0:11:06.760 it's literally on their plate. They're not going to miss it, 0:11:06.760 --> 0:11:09.400 be a text or calendar. Technology is moving kind of fast, 0:11:09.440 --> 0:11:10.520 so I figured i'd ask you. 0:11:11.240 --> 0:11:12.960 I mean, there's a lot of ways to do this. 0:11:13.040 --> 0:11:16.240 The bottom line answer is that if you want a freeway, 0:11:16.440 --> 0:11:19.160 you're going to be very limited. So in this, in 0:11:19.240 --> 0:11:22.160 this kind of example where you're actually sending text messages, 0:11:22.720 --> 0:11:25.920 a lot of the mass bulk senders, you know, they 0:11:25.960 --> 0:11:27.320 got to do things on the up and up, so 0:11:27.320 --> 0:11:31.840 they're going to charge so budget. Okay, how many people 0:11:31.880 --> 0:11:33.520 are we talking that he's going to text here? We're 0:11:33.520 --> 0:11:35.160 talking thousands or hundreds. 0:11:35.720 --> 0:11:38.440 Yeah, three thousand, okay, right now. 0:11:38.280 --> 0:11:40.040 Okay, so that's a that's a decent amount. 0:11:40.760 --> 0:11:40.960 Sure. 0:11:41.160 --> 0:11:42.800 So there's a couple of services out there. 0:11:42.840 --> 0:11:46.360 Actually got this question with another It was an HOA, 0:11:46.440 --> 0:11:48.880 I believe they want to like blast out their I 0:11:48.880 --> 0:11:51.360 don't know, meeting notes or something to all their members, 0:11:51.760 --> 0:11:53.880 and so we are looking for some services that would 0:11:53.920 --> 0:11:54.120 do this. 0:11:54.840 --> 0:11:56.920 They want to do a calendar too, okay, instill in 0:11:56.960 --> 0:11:57.400 their calendar. 0:11:57.400 --> 0:11:59.360 Okay, okay, Well there's a it's kind of a one 0:11:59.400 --> 0:12:01.040 two thing because I'm not sure you're going to get 0:12:01.040 --> 0:12:04.880 the calendar automatic. But the product for the calendar is 0:12:05.040 --> 0:12:09.000 probably Calendar. That's the one that everyone uses. That's like 0:12:09.040 --> 0:12:12.439 the most you know, the simple calendar scheduling service. 0:12:13.280 --> 0:12:13.679 Yeaheah. 0:12:13.720 --> 0:12:15.520 And I think what's going to happen with that is 0:12:15.520 --> 0:12:19.240 that you can, like Google or Gmail or whatever their 0:12:19.320 --> 0:12:21.760 their calendar app is is going to or their Gmail 0:12:21.840 --> 0:12:24.520 or sorry, their email is going to recognize that this 0:12:24.679 --> 0:12:28.880 is a properly formatted calendar invite, and so it would 0:12:28.920 --> 0:12:31.760 automatically put that into their their calendar. But the problem 0:12:31.880 --> 0:12:35.920 is it with Google, but with iOS it works with 0:12:35.960 --> 0:12:38.640 all of them. I mean they've got If you're talking 0:12:38.679 --> 0:12:42.920 about getting it into their calendar automatically, that's a tricky 0:12:42.960 --> 0:12:46.719 thing because you know the systems are set up or 0:12:46.800 --> 0:12:49.480 if you've seen the spam that does that, you know, 0:12:49.160 --> 0:12:50.880 I don't know there's like a spam problem, so that 0:12:51.120 --> 0:12:52.040 so it can be done. 0:12:52.200 --> 0:12:54.439 It's just how you set it on the website. 0:12:54.760 --> 0:12:55.560 Yeah, you can do that. 0:12:55.640 --> 0:12:57.120 So I mean, look, at the end of the day, 0:12:57.160 --> 0:12:59.640 I think the best service is going to be the 0:12:59.640 --> 0:13:02.240 one that lets you ramp up. So I would check 0:13:02.320 --> 0:13:04.880 to see how much these services cost in the long 0:13:05.000 --> 0:13:07.640 term when you have more people than less people, because 0:13:07.679 --> 0:13:09.800 right now you've got a couple thousand, but when you 0:13:09.840 --> 0:13:11.560 get up to that, you know, like I'm looking at 0:13:11.600 --> 0:13:15.079 this textedly which does everything that you want, and you 0:13:15.120 --> 0:13:17.920 can get started for free with fifty text messages. But 0:13:17.960 --> 0:13:20.080 then when you go up to basic thirty dollars a 0:13:20.120 --> 0:13:23.120 month is only six hundred texts a month. So if 0:13:23.160 --> 0:13:25.840 you're talking, you're going to send out three thousand texts 0:13:26.160 --> 0:13:26.520 a week. 0:13:26.559 --> 0:13:28.800 If you're broadcasting one, right that was fans, that was 0:13:28.880 --> 0:13:31.440 fans that was spanned I was the Texas per week 0:13:31.480 --> 0:13:32.600 would only be a few. 0:13:32.520 --> 0:13:33.120 Okay, so that. 0:13:33.559 --> 0:13:36.280 Yeah, So again I would just look at the long 0:13:36.400 --> 0:13:38.520 term of this, so like, you know, eighty bucks a 0:13:38.520 --> 0:13:40.360 month is going to give you twenty four hundred text 0:13:40.400 --> 0:13:44.160 which is not too bad. Then there's a program called 0:13:44.200 --> 0:13:48.200 simple Texting, and again they do this by you can 0:13:48.240 --> 0:13:50.280 say how many text credits do you want? So let's 0:13:50.280 --> 0:13:53.200 say you want to send a thousand a month, You're 0:13:53.240 --> 0:13:57.520 talking sixty dollars a month. So that's another way to 0:13:57.559 --> 0:13:59.600 do it. And they've got, you know, a bunch of 0:14:00.960 --> 0:14:02.760 add ons and things that you can put in there. 0:14:02.760 --> 0:14:04.400 And I'm not sure the calendar thing is a little 0:14:04.400 --> 0:14:06.800 tricky because what I would do is I would personally 0:14:06.800 --> 0:14:10.240 include a link to the calendar invite in there to 0:14:10.280 --> 0:14:12.320 make it really simple that they can just click that 0:14:12.360 --> 0:14:14.120 link and it will add it to their calendar. 0:14:14.440 --> 0:14:16.199 And yeah, yeah. 0:14:16.040 --> 0:14:16.960 Yeah, exactly. 0:14:17.640 --> 0:14:19.480 The other thing you could do is, you know, there's 0:14:19.480 --> 0:14:21.840 some other ways of doing this that don't cost anything, 0:14:22.240 --> 0:14:24.400 and that might be a social media route. So you 0:14:24.440 --> 0:14:27.520 can set up like a group in Facebook. You can 0:14:27.560 --> 0:14:31.600 also set up sort of a broadcast channel on something 0:14:31.640 --> 0:14:35.920 like a telegram or a WhatsApp, or you can use 0:14:35.960 --> 0:14:38.080 Google Voice to send out these things. So there's You 0:14:38.120 --> 0:14:40.640 can also use something like a substack to create a 0:14:40.680 --> 0:14:43.920 mailing list that's completely free to send out this information. 0:14:44.040 --> 0:14:46.520 So the tools are out there. I think what it 0:14:46.560 --> 0:14:49.960 really comes down to is minimizing the cost of these 0:14:50.000 --> 0:14:53.400 tools over time if there's not a return on you know, 0:14:53.600 --> 0:14:56.720 making money from whatever you're doing here. But again, the 0:14:56.760 --> 0:15:01.520 things that I recommended are simple texting text and I 0:15:01.520 --> 0:15:07.040 would check out substack and calendar calendarly all these uh, 0:15:07.760 --> 0:15:10.040 all these products just you know, they ditched the uh, 0:15:10.680 --> 0:15:13.760 the vowels. But anyway, thanks for the call, Jim, appreciate it. 0:15:13.800 --> 0:15:14.360 Good question. 0:15:14.560 --> 0:15:17.920 And the beauty of the world today is that there 0:15:17.920 --> 0:15:21.720 are just so many free services out there. But if 0:15:21.760 --> 0:15:24.160 you really want to do something that's that's going to 0:15:25.840 --> 0:15:27.800 you know, go out to a lot of people or 0:15:28.000 --> 0:15:30.280 engage a lot of people, typically you do have to 0:15:30.280 --> 0:15:32.200 pay for those services. That's just the way it is. 0:15:33.640 --> 0:15:36.800 I did want to mention we we found out the outage. 0:15:37.000 --> 0:15:41.240 Reason for that massive AWS outage. Amazon is blaming a 0:15:41.280 --> 0:15:44.960 software bug. It was not a cyber attack, a software 0:15:45.000 --> 0:15:48.560 glitch in its own systems. Basically, there was two automated 0:15:48.600 --> 0:15:53.240 programs inside Amazon's network that started racing each other to 0:15:53.320 --> 0:15:57.840 update records, but it erased the network entries that they needed, 0:15:57.880 --> 0:16:00.000 which triggered a domino effect and took down a major 0:16:00.160 --> 0:16:03.960 database and disrupted so many other tools that AWS runs, 0:16:04.040 --> 0:16:08.720 and that in exchange affected so many websites. I mean 0:16:08.760 --> 0:16:12.520 everything from like Snapchat to chat GBT. I mean so 0:16:12.720 --> 0:16:16.040 many sites were down for hours. I think it was 0:16:16.160 --> 0:16:20.560 Monday of the previous week. So it just goes to 0:16:20.640 --> 0:16:25.840 show how many services are dependent on Amazon's cloud. And 0:16:25.960 --> 0:16:29.280 there's three main players here. You've got Amazon Aws, You've 0:16:29.320 --> 0:16:32.800 got Google Cloud, and you've got Microsoft Azure. So between 0:16:32.840 --> 0:16:36.000 those three, if you're a startup, you're probably gonna run. 0:16:35.840 --> 0:16:36.360 On one of those. 0:16:36.400 --> 0:16:39.800 And that's why it affected so many places around the country, 0:16:40.080 --> 0:16:43.440 around the world actually, And the reality of this system, 0:16:43.480 --> 0:16:46.720 these cloud infrastructures, is that if you have a business 0:16:47.080 --> 0:16:49.120 and you need to have a server, why would you 0:16:49.200 --> 0:16:51.080 go out and buy that server and put it in 0:16:51.120 --> 0:16:52.960 your office and have one and it's like, Okay, you 0:16:53.000 --> 0:16:55.160 got to update it and maintain it. When you can 0:16:55.240 --> 0:16:58.240 just rent this server space from Amazon or Google or 0:16:58.280 --> 0:17:00.880 Microsoft and ramp up you need it. So you just 0:17:00.880 --> 0:17:03.280 buy more space as you need it on the cloud. 0:17:03.560 --> 0:17:05.960 And that's why So many businesses love this because it 0:17:06.040 --> 0:17:08.200 makes life simple for them and they just pay by 0:17:08.200 --> 0:17:12.280 the usage. But when something happens like this, it causes 0:17:12.359 --> 0:17:14.200 a major, major ripple effect. 0:17:14.280 --> 0:17:15.080 So now we know. 0:17:15.880 --> 0:17:18.399 Eighty eight rich one oh one eight eight eight seven 0:17:18.520 --> 0:17:20.760 four to two four one zero one. Coming up, we're 0:17:20.760 --> 0:17:24.160 gonna talk cybersecurity and how to keep your meta account 0:17:24.280 --> 0:17:26.800 safe with some new tools they have right here on 0:17:27.000 --> 0:17:33.480 rich on Tech. Welcome back to rich on Tech. Rich 0:17:33.520 --> 0:17:36.760 DeMuro here hanging out with you, talking technology at triple 0:17:36.800 --> 0:17:39.520 eight rich one oh one eight eight eight seven four 0:17:39.560 --> 0:17:41.440 to two four one zero one. As you can see, 0:17:41.440 --> 0:17:46.000 the theme for this weekend's music is Halloween. You know, 0:17:46.040 --> 0:17:50.080 I tried watching Ghostbusters with my kids and I'll be honest, 0:17:50.520 --> 0:17:53.639 they kind of lost attention. They you know, we live 0:17:53.680 --> 0:17:56.080 in like a TikTok world and it's like it just 0:17:56.200 --> 0:17:57.560 was not holding their interest. 0:17:58.040 --> 0:17:59.439 I was like, you gotta stay tuned for this. 0:17:59.600 --> 0:18:02.960 The stay puffed marshmallow man and they just did the 0:18:03.040 --> 0:18:04.960 slime part was pretty cool though, But we you know, 0:18:05.520 --> 0:18:07.720 it's just movies back in the day, like when I 0:18:07.760 --> 0:18:10.000 was growing up, are just so different than they are today. 0:18:10.359 --> 0:18:13.720 Like today, it's like NonStop from the second you sit 0:18:13.880 --> 0:18:17.600 down to the end, it's just like one long ride, right, 0:18:17.760 --> 0:18:19.760 like nothing, you don't even get a second to think. 0:18:20.160 --> 0:18:21.120 But movies back. 0:18:20.920 --> 0:18:22.800 In the day they had like a little more kind 0:18:22.840 --> 0:18:25.959 of nuance to them, and I think that, you know, 0:18:25.960 --> 0:18:28.040 you have this idea in your head of what things 0:18:28.480 --> 0:18:30.399 were like when you were a kid, but then when 0:18:30.440 --> 0:18:32.040 you watch it with your kids, you're like, Okay, I 0:18:32.080 --> 0:18:34.320 don't even know if that's good anymore, Like it's I 0:18:34.359 --> 0:18:35.919 feel like that's happened with like a lot of the 0:18:35.960 --> 0:18:36.920 old movies I've watched. 0:18:36.920 --> 0:18:41.880 But anyway, joining me now is Meta's Kate Ross. 0:18:41.920 --> 0:18:46.200 It is Cybersecurity Awareness Month and Meta's got some new 0:18:46.240 --> 0:18:49.639 safety tools and tips to make sure you do not 0:18:50.040 --> 0:18:53.879 fall prey to these online scams that are happening every 0:18:54.040 --> 0:18:54.960 single day. 0:18:56.080 --> 0:18:57.119 Kate, Welcome to the show. 0:18:58.400 --> 0:19:01.040 Yeah, thanks so much for having me important topic. 0:19:01.560 --> 0:19:03.639 Yeah, so, how much of a problem is this? Like 0:19:03.680 --> 0:19:06.359 do people like I get emails every day people forward 0:19:06.400 --> 0:19:08.159 me the scams that they're seeing and they, you know, 0:19:08.200 --> 0:19:10.439 I kind of look at them. Are people actually falling 0:19:10.480 --> 0:19:12.439 for these things? Because sometimes you wonder, like, how can 0:19:12.480 --> 0:19:14.600 anyone fall for this? But clearly they do. 0:19:14.760 --> 0:19:19.919 Yeah, yeah, absolutely So you know, the FBI's recent Internet 0:19:20.000 --> 0:19:23.520 Crime Report that they released in twenty twenty four actually 0:19:23.960 --> 0:19:27.280 notes that people age sixty and over in the US 0:19:27.320 --> 0:19:31.560 lost four point eight billion to fraud in that year alone. 0:19:31.600 --> 0:19:34.399 So it's definitely a big issue in terms of people 0:19:34.560 --> 0:19:37.199 that are following prey to these scams, but also the 0:19:37.240 --> 0:19:40.439 amount of money that is being lost. So Meta is 0:19:40.480 --> 0:19:42.840 really working to make sure we are doing our part. 0:19:44.040 --> 0:19:47.199 Just this year alone, we've detected and disrupted close to 0:19:47.240 --> 0:19:51.160 eight million accounts that are associated with criminal scams centers. 0:19:51.440 --> 0:19:53.880 So this is a big deal that we are investing 0:19:53.960 --> 0:19:56.600 a ton to make sure we're rooting these bad actors 0:19:56.680 --> 0:19:57.760 off of our services. 0:19:58.080 --> 0:19:58.399 Wow. 0:19:58.680 --> 0:20:01.439 And one of the biggest things is like basically an 0:20:01.480 --> 0:20:04.040 account takeover where people are as like. 0:20:03.960 --> 0:20:05.560 Why do they want my account? Why do they want 0:20:05.560 --> 0:20:06.080 my account? 0:20:06.200 --> 0:20:08.840 Can you explain why someone would want like, let's say 0:20:08.840 --> 0:20:11.440 they got a hold of my Facebook account, Why would 0:20:11.440 --> 0:20:12.560 these scammers want that? 0:20:14.000 --> 0:20:16.520 Yeah, definitely. I mean, I think what these scammers are 0:20:16.520 --> 0:20:21.159 really trying to do is to work and find ways 0:20:21.240 --> 0:20:23.800 to get information from people, and a way to do 0:20:23.840 --> 0:20:28.360 that is to create a false sense of trust. So certainly, 0:20:28.440 --> 0:20:31.160 if you think you know someone that's going to create 0:20:31.200 --> 0:20:33.680 an environment where someone might be willing to share more 0:20:33.720 --> 0:20:37.760 personal information. The other thing that we're seeing scammers do 0:20:37.960 --> 0:20:41.120 is do things like creating a sense of urgency, right, 0:20:41.200 --> 0:20:43.760 so maybe pretending you that they are with kind of 0:20:43.760 --> 0:20:47.280 the government or an official bank or something that you 0:20:47.320 --> 0:20:50.560 think you might trust. So just some really important tips 0:20:50.560 --> 0:20:54.119 for people, or are just you know, be thoughtful with 0:20:54.240 --> 0:20:56.680 people are reaching out to you and asking for information, 0:20:57.240 --> 0:20:59.159 even if you think you trust them, even if you 0:20:59.160 --> 0:21:01.800 think you know them. Take a second, reach out to 0:21:01.840 --> 0:21:05.040 someone that you know, a family member, a loved one. 0:21:05.320 --> 0:21:08.600 Just check with them before sharing information. If they're creating 0:21:08.640 --> 0:21:12.120 a false sense of urgency, like, wow, your accounts are 0:21:12.119 --> 0:21:15.600 being hacked, I need your information now. Just take a second. 0:21:15.720 --> 0:21:18.520 It's probably not urgent, and that's probably a red flag. 0:21:18.560 --> 0:21:20.520 If someone is trying to make you think that something 0:21:20.600 --> 0:21:24.520 is really urgent and they need personal or financial information 0:21:24.640 --> 0:21:25.000 from you. 0:21:25.560 --> 0:21:28.920 Tell me about this feature on Messenger you're testing. It's 0:21:29.200 --> 0:21:31.640 like an advanced scam detection. Explain that. 0:21:33.000 --> 0:21:36.520 Yeah, so we are rolling out some testing on some 0:21:36.600 --> 0:21:39.960 new scam detection and Messenger. So when this is enabled 0:21:40.520 --> 0:21:44.120 and someone sends you a potentially scammy message, and it's 0:21:44.160 --> 0:21:47.920 a new contact, we will actually warn you and then 0:21:47.960 --> 0:21:50.480 give you options to send that chat to an AI 0:21:50.640 --> 0:21:54.320 scam review, and if it does appear that it is scam, 0:21:54.480 --> 0:21:57.280 we will give you just options right away to address it, 0:21:57.359 --> 0:22:00.479 so you can either immediately block the contact or report 0:22:00.520 --> 0:22:03.520 the suspicious account. So again just trying to add some friction, 0:22:04.000 --> 0:22:07.280 helping you take a beat, think about this before you engage, 0:22:08.119 --> 0:22:10.760 and really try to understand what's coming at you. 0:22:11.320 --> 0:22:14.919 And then on WhatsApp, I guess people scammers try to 0:22:14.920 --> 0:22:17.679 pressure people into sharing their screens and then tricking them 0:22:17.720 --> 0:22:19.240 into giving away sensitive information. 0:22:19.720 --> 0:22:22.280 So now you've got this screen share warning. Explain what 0:22:22.280 --> 0:22:22.879 that's going to do. 0:22:24.160 --> 0:22:26.960 Yeah, so I think you know this is something where 0:22:27.000 --> 0:22:29.880 someone might try to have you share your screen, get 0:22:29.880 --> 0:22:34.840 you to share personal information like potentially account information, banking information. 0:22:35.760 --> 0:22:38.680 So what we are launching now on WhatsApp is if 0:22:38.720 --> 0:22:43.199 you are having video calls, it will automatically give you 0:22:43.240 --> 0:22:45.639 a warning before you try to share your screen with 0:22:45.680 --> 0:22:49.439 someone on those video calls. So again just really helping 0:22:49.440 --> 0:22:52.119 to make you think a bit before you do something 0:22:52.119 --> 0:22:54.800 and make sure you really trust the circumstance that you're 0:22:54.840 --> 0:22:57.840 in before you share potentially private information. 0:22:58.320 --> 0:22:58.920 And that's the thing. 0:22:58.920 --> 0:23:00.840 I mean, I know there's people thing that are saying, 0:23:00.880 --> 0:23:03.200 like rich, I can't believe anyone would share their screen 0:23:03.280 --> 0:23:04.760 and go to their bank and you know, you can 0:23:04.800 --> 0:23:07.320 see everything that's on there. But the problem is people 0:23:07.359 --> 0:23:11.159 actually do and by putting this little bit of friction 0:23:11.280 --> 0:23:13.480 in between, like when you start a screen share for 0:23:13.520 --> 0:23:15.280 the first time with someone that you don't know and 0:23:15.320 --> 0:23:17.879 you say, hey, just heads up, people do this and 0:23:17.880 --> 0:23:19.800 then you go, oh, wow, I didn't even think about that, 0:23:19.920 --> 0:23:23.360 and oh I've just got saved from this getting scammed. 0:23:23.640 --> 0:23:25.960 But it's like those warnings at the counter at the 0:23:26.200 --> 0:23:28.040 all the stores now with the gift cards. You know, 0:23:28.280 --> 0:23:29.960 it used to be people are getting scammed out of 0:23:29.960 --> 0:23:32.639 gift cards left and right now anywhere you go, the 0:23:32.720 --> 0:23:35.520 cashier will literally say to you like, hey, just making 0:23:35.560 --> 0:23:37.480 sure you're not using this as a payment for you 0:23:37.480 --> 0:23:40.600 know whatever. And it's just you know, the more people know, 0:23:40.680 --> 0:23:44.280 the better, I guess. Tell me about this National Elder 0:23:44.320 --> 0:23:46.600 Fraud Coordination Center. You guys are working with them now 0:23:46.640 --> 0:23:47.000 as well. 0:23:48.119 --> 0:23:51.120 Yeah, so Metta just recently announced that we are joining 0:23:51.480 --> 0:23:54.560 the National Elder Fraud Coordination Center. So this is a 0:23:54.600 --> 0:23:58.560 great nonprofit that really works to strengthen cross sector efforts 0:23:58.800 --> 0:24:02.200 to combat fraud. It is targeting older adults. So this 0:24:02.320 --> 0:24:06.240 is working with law enforcement across multiple jurisdictions as well 0:24:06.280 --> 0:24:09.800 as industry to make sure that we're kind of collaborating 0:24:09.840 --> 0:24:14.000 and sharing resources because these bad actors are not operating 0:24:14.040 --> 0:24:17.560 in one jurisdiction, They're not operating on one platform. So 0:24:17.600 --> 0:24:19.439 if we can make sure that we're kind of polling 0:24:19.440 --> 0:24:23.400 our resources and sharing information across these sectors, we can 0:24:23.440 --> 0:24:27.359 make sure that we're really targeting these networks and better 0:24:27.400 --> 0:24:29.639 protect people across all of our services. 0:24:30.400 --> 0:24:33.879 My biggest fear is losing access to my Instagram or 0:24:33.880 --> 0:24:35.840 my Facebook because I do have a decent amount of 0:24:35.880 --> 0:24:39.000 followers there. So I've kind of locked everything down with 0:24:39.359 --> 0:24:43.200 two factor authentication. I set up like I think it's 0:24:43.720 --> 0:24:46.240 not a recovery contact, but something like that where you know, 0:24:46.280 --> 0:24:48.479 my wife can kind of help me get back in 0:24:48.520 --> 0:24:51.040 if I need that help. But explain what people can 0:24:51.080 --> 0:24:55.240 do to protect their accounts versus just you know, having 0:24:55.320 --> 0:24:58.000 like a standard password that they've reused a thousand times 0:24:58.000 --> 0:24:58.800 on the web somewhere. 0:24:59.800 --> 0:25:01.480 Yeah. Yeah, So a couple of things you can do 0:25:01.600 --> 0:25:05.880 I'd encourage everyone listening to visit either Instagram dot com 0:25:05.920 --> 0:25:09.959 slash help or Facebook dot com slash help, and on 0:25:10.040 --> 0:25:14.440 those help platforms you can run security and privacy checkups. 0:25:14.720 --> 0:25:16.199 And this is going to be something that kind of 0:25:16.240 --> 0:25:19.360 helps run through all the different features on your account 0:25:19.359 --> 0:25:21.639 to understand if you're doing the most you can to 0:25:21.720 --> 0:25:24.880 keep your account secure. It's a really user friendly way 0:25:25.080 --> 0:25:28.120 just to make sure that you're keeping that good hygiene, 0:25:28.160 --> 0:25:31.240 doing the best you can. And I would just encourage 0:25:31.240 --> 0:25:33.320 everyone to do it, you know, even just once a year, 0:25:33.440 --> 0:25:35.800 just to make sure you're still keeping up with the 0:25:35.880 --> 0:25:39.119 latest trends. Another thing that you can do on Facebook 0:25:39.119 --> 0:25:41.959 that's super exciting is you can set up past keys. 0:25:42.200 --> 0:25:44.560 So basically what this does is it kind of works 0:25:44.600 --> 0:25:46.879 with features that you might already have set up on 0:25:46.920 --> 0:25:50.720 your phone. So think about biometrics, using your face to 0:25:50.760 --> 0:25:53.399 open your phone or a fingerprint to open your phone. 0:25:53.760 --> 0:25:57.160 You can have your Facebook account actually use those features 0:25:57.160 --> 0:25:59.280 through your phone so that you don't have to log 0:25:59.320 --> 0:26:01.840 a password in and you can just use your biometrics. 0:26:02.080 --> 0:26:04.199 And that's great because one if you're like me and 0:26:04.240 --> 0:26:07.080 you always forget your password, I'm not going to forget 0:26:07.080 --> 0:26:09.439 my face, so I'm going to have easy access to 0:26:09.480 --> 0:26:13.399 my account. But more importantly for this conversation, you know, 0:26:13.480 --> 0:26:16.240 a hacker can't hack your biometrics, right, Like that is 0:26:16.280 --> 0:26:19.240 your face, it's on you. You can access that account 0:26:19.240 --> 0:26:21.920 and we know it's you. So it's also a more 0:26:21.960 --> 0:26:24.840 secure way to make sure that only you are accessing 0:26:24.880 --> 0:26:27.439 your accounts. So I would encourage folks to visit, like 0:26:27.480 --> 0:26:29.600 I said, those help centers, just to get all that 0:26:29.680 --> 0:26:31.320 set up to make sure you're doing what you can 0:26:31.400 --> 0:26:32.440 to keep yourself secure. 0:26:32.920 --> 0:26:36.560 It's interesting. I was watching Black Rabbit on Netflix and 0:26:36.680 --> 0:26:41.280 the investigator, the person was on I think they were 0:26:41.320 --> 0:26:44.360 dead on the ground, but they literally took their iPhone 0:26:44.400 --> 0:26:46.800 and they just like said sorry and they swiped it 0:26:46.840 --> 0:26:48.840 in front of their face to like unlock the phone 0:26:48.920 --> 0:26:50.679 to get into it. I was like, wait a second, 0:26:50.880 --> 0:26:54.280 can they really do that? So when you said that 0:26:54.320 --> 0:26:55.880 they can't hack your face, I was like, wait a second, 0:26:55.920 --> 0:26:57.440 I need to check into that because I remember when 0:26:57.480 --> 0:26:59.239 that first face id first came out. There's a lot 0:26:59.240 --> 0:27:01.000 of debate about it, but I need to look into 0:27:01.040 --> 0:27:03.879 that real quick before we go. Big question, I get 0:27:04.040 --> 0:27:07.639 what to do if your Facebook or Instagram account is hacked, 0:27:07.680 --> 0:27:09.400 what's the first thing you need to do to try 0:27:09.400 --> 0:27:10.560 to regain access to that? 0:27:11.720 --> 0:27:13.920 Yeah, so I would say go to that Facebook dot 0:27:13.960 --> 0:27:20.239 com slash help go through our recovery passes to make 0:27:20.320 --> 0:27:22.679 sure that we're helping you get back into that. But 0:27:22.760 --> 0:27:25.480 to your point earlier, you can do some work now 0:27:25.520 --> 0:27:28.600 to make sure you're setting up those recovery system systems 0:27:28.640 --> 0:27:31.560 if you go into our security and privacy checkups. 0:27:31.680 --> 0:27:33.000 So I would do that work now to. 0:27:33.000 --> 0:27:35.560 Just make that easier on the other side, so that 0:27:35.600 --> 0:27:37.919 you can regain access if you are hacked. 0:27:38.080 --> 0:27:40.280 Because most of the time people are getting tricked into 0:27:40.280 --> 0:27:43.240 handing over their account. It's not as if someone's actively trying, 0:27:43.280 --> 0:27:47.280 you know, to target just you per se yep, exactly. 0:27:47.359 --> 0:27:49.800 So I mean again, just don't you should never be 0:27:49.840 --> 0:27:52.840 sharing your password. Facebook will never ask you, you know, 0:27:52.920 --> 0:27:55.240 we'll never call you and ask you for your password, 0:27:55.760 --> 0:27:58.359 the same you know security that you should take with 0:27:58.440 --> 0:28:02.040 your banking information, your social security number. You should be 0:28:02.280 --> 0:28:05.600 really treating your passwords like that as well, because people 0:28:05.640 --> 0:28:08.119 do want this because then they can use it to 0:28:08.600 --> 0:28:10.960 trick your friends into doing things because they think they 0:28:11.040 --> 0:28:13.639 trust you. So it's just important to be doing that 0:28:13.680 --> 0:28:16.240 good hygiene, making sure you're doing all you can to 0:28:16.320 --> 0:28:19.720 keep your account safe because scammers do you want to 0:28:19.720 --> 0:28:20.240 access it? 0:28:20.680 --> 0:28:20.800 All? 0:28:20.880 --> 0:28:21.080 Right? 0:28:21.680 --> 0:28:24.320 Metas Kate Ross, thanks so much for joining me today. 0:28:24.359 --> 0:28:27.320 Really appreciate it. Once again, I'll put all the links 0:28:27.320 --> 0:28:30.640 on the website, but go to the Instagram dot com 0:28:30.680 --> 0:28:33.680 slash help, Facebook dot com slash help set up those 0:28:33.720 --> 0:28:37.800 pass keys and do the security checkup on Facebook and Instagram, 0:28:37.840 --> 0:28:41.360 and do the privacy checkup on WhatsApp. A little work 0:28:41.400 --> 0:28:44.480 now goes a long way later in protecting your account. 0:28:45.560 --> 0:28:48.480 Coming up, we are going to talk about actually more 0:28:48.480 --> 0:28:49.080 of your calls. 0:28:49.120 --> 0:28:51.400 Eighty to eight Rich one oh one eighty eight seven 0:28:51.480 --> 0:28:54.280 four to two four one zero one. Plus I do 0:28:54.360 --> 0:28:57.120 have a feature you should activate on Google to make 0:28:57.160 --> 0:28:58.880 sure you never get locked out of your account. 0:28:58.880 --> 0:28:59.080 There. 0:28:59.160 --> 0:29:07.320 This is Rich on Tech. Welcome back to rich on Tech. 0:29:07.440 --> 0:29:13.200 Rich Demiro Here, let's go to Jason in San Diego. Jason, 0:29:13.240 --> 0:29:13.960 you're on with Rich. 0:29:15.480 --> 0:29:17.320 Hey Rich, how you doing. 0:29:17.640 --> 0:29:19.960 I'm doing fantastic. What can I help you with? 0:29:22.280 --> 0:29:24.960 Thanks for taking my call. I have a question about it. 0:29:25.240 --> 0:29:25.720 I'm in the. 0:29:27.360 --> 0:29:29.680 I guess you could say I'm in the Apple ecosystem, 0:29:30.400 --> 0:29:33.560 and I have thousands of songs that I've downloaded over 0:29:33.560 --> 0:29:40.160 the years, but the album art doesn't match, like mismatched 0:29:40.160 --> 0:29:45.160 with the songs. So like on my phone, on my Mac, 0:29:45.560 --> 0:29:49.960 it's matched up. So when I I'm trying to I 0:29:50.120 --> 0:29:55.560 tried almost everything sinking my phone. The album art just 0:29:55.600 --> 0:29:59.920 doesn't match up. And so I don't know, it's been 0:30:01.000 --> 0:30:04.080 like this for years. It drove me crazy. 0:30:04.800 --> 0:30:06.440 That would not what to do about it. That would 0:30:06.480 --> 0:30:07.560 definitely drive me crazy. 0:30:07.600 --> 0:30:10.600 So this is this is your own music that you 0:30:10.720 --> 0:30:13.160 have loaded onto your iPhone or is it music that 0:30:13.160 --> 0:30:14.959 you're sinking from iTunes on a computer? 0:30:15.000 --> 0:30:16.040 And what kind of computer do you have? 0:30:19.560 --> 0:30:24.440 The iMac it's got the the the M one chip, 0:30:25.400 --> 0:30:29.520 you know, the colorful iMac. I have an iPhone sixteen. 0:30:32.000 --> 0:30:35.480 But this has been happening since before, you know, with 0:30:35.600 --> 0:30:40.600 older Max. It's been it's songs that I've bought off 0:30:40.640 --> 0:30:46.840 iTunes and maybe in the early arts, you know, downloaded 0:30:46.920 --> 0:30:48.920 some songs. 0:30:49.280 --> 0:30:50.280 Maybe for free. 0:30:50.440 --> 0:30:53.800 Yeah, well it happened like that. 0:30:54.520 --> 0:30:58.560 Yeah, that might have something to do with the album 0:30:58.680 --> 0:31:01.080 art not sinking up to the song. 0:31:01.280 --> 0:31:03.560 Okay, I'm curious because I don't know if there is 0:31:03.600 --> 0:31:07.400 a way on the iPhone to go into the like 0:31:07.440 --> 0:31:10.040 are you using Apple music to play these songs or 0:31:10.160 --> 0:31:14.160 to third party app I'm using that iTunes, yeah, to 0:31:14.200 --> 0:31:16.360 play the song like just a built in like music 0:31:16.360 --> 0:31:17.160 player on the phone. 0:31:18.320 --> 0:31:18.560 Yeah. 0:31:18.640 --> 0:31:21.640 Okay, Well there is a way have you and I 0:31:21.680 --> 0:31:24.000 assume you've tried this, but there's a way on the 0:31:24.160 --> 0:31:28.520 desktop to go into you know, to grab the album 0:31:28.600 --> 0:31:29.320 art You've done. 0:31:29.160 --> 0:31:32.160 That, yes, yes, look on that. 0:31:33.080 --> 0:31:35.040 And so when you go to when. 0:31:34.880 --> 0:31:38.400 You go to file library, get album artwork, it doesn't 0:31:38.560 --> 0:31:40.520 fill in the artwork for the for the songs that 0:31:40.560 --> 0:31:40.880 you have. 0:31:44.120 --> 0:31:49.040 I would go on like the iTunes you know that way, 0:31:49.120 --> 0:31:53.880 and then yeah, like I would just drag and drop 0:31:54.000 --> 0:31:56.680 the album art into you know, the space provided. 0:31:57.160 --> 0:32:00.400 Okay, okay, got it album Okay, So you're doing it 0:32:00.400 --> 0:32:02.239 that way. So there's okay. So there's a couple I'm 0:32:02.240 --> 0:32:04.200 gonna give you a couple of pointers on this, so 0:32:04.240 --> 0:32:08.840 I think will help. So, first off, built into Apple Music, 0:32:09.240 --> 0:32:11.040 which is now if you're not using Apple Music, you 0:32:11.080 --> 0:32:13.520 might want to update to Apple Music versus iTunes because 0:32:13.520 --> 0:32:15.360 I don't even think they make that for the Mac anymore. 0:32:15.680 --> 0:32:17.120 But if you go into your library and then you 0:32:17.200 --> 0:32:20.760 press file and then it says library, there's an option 0:32:20.880 --> 0:32:23.680 to get album artwork, And we'll ask you, are you 0:32:23.680 --> 0:32:25.520 sure you want to get album artwork? And you say 0:32:25.520 --> 0:32:28.400 get album artwork, and it will go through and look 0:32:28.440 --> 0:32:30.680 through all of your songs and find the artwork for 0:32:30.720 --> 0:32:34.120 those songs. Now, that should also sync to your phone 0:32:34.200 --> 0:32:37.479 if you are syncing your libraries. Now, if you're not 0:32:37.640 --> 0:32:39.720 sinking them like, you may have to delete the stuff 0:32:39.720 --> 0:32:42.640 off your phone and rebring it on because if you're 0:32:42.680 --> 0:32:46.520 not using Apple like Apple Music Cloud Library, it's not 0:32:46.600 --> 0:32:48.920 going to just sync between your phone and your computer 0:32:49.000 --> 0:32:51.800 every single time you plug it in. You have to 0:32:51.840 --> 0:32:54.640 be using or well unless you plug it in, but 0:32:54.720 --> 0:32:57.200 you have to basically make sure you're kind of running 0:32:57.240 --> 0:33:00.240 a sync to get that album art from your computer 0:33:00.400 --> 0:33:03.960 onto that phone. So that's one way you're talking about 0:33:04.400 --> 0:33:08.240 dragging the album art into iTunes. That's fine, but again 0:33:08.240 --> 0:33:11.120 you have to set then sync that information to your phone. 0:33:11.560 --> 0:33:13.640 I'm looking at the Apple Music app on the phone 0:33:13.640 --> 0:33:17.600 and I don't really see a way to sync the 0:33:17.640 --> 0:33:20.160 album art from the phone itself. Let me just check 0:33:20.160 --> 0:33:22.400 in the settings and see if there's one, because sometimes 0:33:22.720 --> 0:33:29.000 Apple puts things. But yeah, let's see library audio download. 0:33:29.560 --> 0:33:33.600 Let's see. I'm looking for anything animated art. Nope. 0:33:33.640 --> 0:33:36.000 Okay, so I don't really see anything that says you 0:33:36.040 --> 0:33:39.120 can sync the artwork. But there is a way to 0:33:39.160 --> 0:33:43.080 say sync library. So if you have that, any content 0:33:43.160 --> 0:33:46.320 you add from Apple Music or import to iTunes will 0:33:46.360 --> 0:33:49.560 change across all of you your products there, so your 0:33:49.560 --> 0:33:51.640 iPhone and your computer. So make sure that that's on 0:33:51.760 --> 0:33:54.920 the sync library on your iPhone. And then the other 0:33:54.960 --> 0:33:56.800 way to do it is just to use a third 0:33:56.840 --> 0:33:59.840 party program. There's one that people have found a lot 0:33:59.880 --> 0:34:05.120 of luck with. It's called MP three tag MP three tag, 0:34:05.800 --> 0:34:08.920 and it looks like there is a I know it's 0:34:08.920 --> 0:34:11.400 typically a Windows program, but it looks like there is 0:34:11.440 --> 0:34:16.600 a Mac version. And I'm trying to see MP three 0:34:16.760 --> 0:34:18.960 for Mac. Yeah, it's in the app store. So MP 0:34:19.080 --> 0:34:22.200 three tag that will get your stuff. Now that's twenty 0:34:22.200 --> 0:34:24.680 five bucks, but you know it's going to fix your problem. 0:34:24.960 --> 0:34:26.279 And I think if you said you got all that 0:34:26.320 --> 0:34:29.080 free music back in the day, what's twenty five dollars, right, 0:34:29.120 --> 0:34:31.200 I mean, why not? That's a small price to pay, 0:34:32.040 --> 0:34:34.319 but hopefully that should solve it. Jason, I know that's Uh, 0:34:34.840 --> 0:34:36.879 it's a tricky issue you've got. You know, you're sitting 0:34:36.920 --> 0:34:38.520 there trying to get this stuff. You know it's there, 0:34:38.560 --> 0:34:40.680 you know it should be there, and it's not. But 0:34:40.880 --> 0:34:43.760 hopefully one of those three solutions should get that stuff 0:34:44.160 --> 0:34:46.759 synced up to your phone. So good question. Thanks for 0:34:46.800 --> 0:34:49.120 the call today. Eight eight eight rich one oh one 0:34:49.239 --> 0:34:51.960 eight eight eight seven four to two four one zero one. 0:34:52.520 --> 0:34:56.360 The website for the show is rich on tech dot tv. 0:34:56.920 --> 0:34:58.400 There you can get show notes. So I know I 0:34:58.480 --> 0:35:00.680 just mentioned a whole bunch of things to j I 0:35:00.680 --> 0:35:02.560 will put that all in the show notes. So this 0:35:02.640 --> 0:35:06.080 is episode one five. That'll take you right there. Just 0:35:06.120 --> 0:35:07.840 go to the website and you can also submit your 0:35:07.920 --> 0:35:11.680 questions too. Hit contact up at the top and you 0:35:11.719 --> 0:35:14.440 can submit your questions. I get I've I'm not kidding. 0:35:14.480 --> 0:35:16.680 Every week I have a backlog of more and more 0:35:16.760 --> 0:35:19.200 questions from you, and I get to a majority of 0:35:19.239 --> 0:35:21.239 them on the show, but I just don't get to 0:35:21.280 --> 0:35:21.919 them every week. 0:35:22.000 --> 0:35:23.960 So I just print them out and I've got. 0:35:23.880 --> 0:35:26.440 Them all right coming up, I am gonna I did 0:35:26.440 --> 0:35:29.319 promise you this Google feature that helps you recover your 0:35:29.360 --> 0:35:31.839 locked to count. I will tell you about that. We'll 0:35:31.840 --> 0:35:34.200 have the gadget of the week and much much more. 0:35:34.200 --> 0:35:36.120 We'll talk about open ai and their new browser right 0:35:36.120 --> 0:35:44.000 here on rich on Tech. Welcome back to rich on Tech. 0:35:44.120 --> 0:35:47.280 Rich Demiro here hanging out with you, talking technology. Triple 0:35:47.320 --> 0:35:51.080 eight Rich one oh one eight eight eight seven four 0:35:51.160 --> 0:35:54.160 to two four one zero one. Give me a call 0:35:54.160 --> 0:35:56.959 if you have a question about technology. Coming up this hour, 0:35:57.080 --> 0:35:59.720 we are going to talk with c NET Scott Stein 0:35:59.800 --> 0:36:04.560 about the new Samsung VR headset. They call it Samsung 0:36:04.640 --> 0:36:10.520 Galaxy XR. So it's eighteen in a time when I 0:36:10.520 --> 0:36:13.440 don't think anyone's really trying to spend that much on 0:36:13.480 --> 0:36:17.080 a headset at this point, especially a first gen device. 0:36:17.120 --> 0:36:17.760 But we'll see. 0:36:17.760 --> 0:36:20.120 Maybe I'm wrong, and I think it's done some pretty 0:36:20.120 --> 0:36:22.360 cool things and it is half the price of apples. 0:36:22.880 --> 0:36:27.840 So there's that. Uh let's uh, let's go to Kevin 0:36:27.960 --> 0:36:33.359 in San Clementy. Kevin, you're on with Rich Kevin. Are 0:36:33.400 --> 0:36:37.640 you there? Going? Once? Going twice? Kevin? 0:36:38.760 --> 0:36:41.000 One, two three, Okay, we'll try to get here. Oh 0:36:41.080 --> 0:36:44.759 there you go. Okay, you're back. Can I hear you? 0:36:44.920 --> 0:36:45.399 Are you there? 0:36:45.880 --> 0:36:46.399 I am here? 0:36:46.480 --> 0:36:47.000 Are you there? 0:36:47.200 --> 0:36:47.680 What's up? 0:36:47.880 --> 0:36:51.280 A quick question? Well not quick question, but two questions. 0:36:51.320 --> 0:36:55.520 One regarding spam blockers I e. Norton type of software 0:36:55.880 --> 0:37:00.480 and then hitting unsubscribed. So when I get a spam email, 0:37:00.560 --> 0:37:02.279 or let's say I get an email from you on 0:37:02.360 --> 0:37:05.080 rish On Tech and I want to unsubscribe for that, 0:37:05.200 --> 0:37:08.160 and I go to the your unsubscribed I get that tomorrow, 0:37:08.200 --> 0:37:13.040 I'll get you know, uh, Kevin on Tech. I'll get 0:37:13.120 --> 0:37:15.400 unsubscribed in the next day, I'll get marked on you 0:37:15.440 --> 0:37:19.560 know tech. Should I not be hitting those unsubscribed buttons 0:37:20.200 --> 0:37:21.560 when I get spam email? 0:37:21.840 --> 0:37:24.440 Okay, let me give you my uh the rich on 0:37:24.600 --> 0:37:28.400 tech tried and true method for dealing with spam because 0:37:28.480 --> 0:37:31.399 this is uh. I you know, I've got my email 0:37:31.440 --> 0:37:34.040 address pretty much out there, and so if anyone will 0:37:34.080 --> 0:37:36.120 get a lot of spam, it's me right and my 0:37:36.239 --> 0:37:37.880 inbox is pretty tamed. 0:37:38.440 --> 0:37:39.960 So I will tell you here's what I do. 0:37:40.239 --> 0:37:44.319 Number One, if you get a legitimate email from a 0:37:44.400 --> 0:37:48.600 legitimate sender or sending platform, what does that mean? Something 0:37:48.680 --> 0:37:51.440 like a home depot, a best buy, a target, or 0:37:51.920 --> 0:37:54.799 something like a mail chimp. You know, all these platforms 0:37:54.800 --> 0:37:58.520 that send out emails, like a mailing list program, those 0:37:58.560 --> 0:38:01.799 are all safe to unsubscri scribe to, no problem. So 0:38:01.880 --> 0:38:04.040 if you signed up for a coupon at home depot 0:38:04.120 --> 0:38:06.120 and next thing you know, they're bombarding you with emails, 0:38:06.360 --> 0:38:07.600 go ahead, unsubscribe. 0:38:07.880 --> 0:38:10.160 You can do that. It's safe. They're going to respect that, 0:38:10.360 --> 0:38:14.000 no problem. Then there is the middle ground. 0:38:14.000 --> 0:38:16.439 There's like a thing that you never really signed up for, 0:38:16.920 --> 0:38:19.200 but it's coming from a legitimate sender. So for me 0:38:19.239 --> 0:38:21.360 as a journalist, I get put on a zillion and 0:38:21.440 --> 0:38:25.279 one mailing address lists, but I can tell when the 0:38:25.360 --> 0:38:29.000 email is coming from a sender that's legitimate, right, like 0:38:29.040 --> 0:38:31.160 a you know, like I said, a mail Chimp or 0:38:31.160 --> 0:38:34.000 something like that usually says something like one click unsubscribe 0:38:34.080 --> 0:38:36.400 or something like that. So if it comes from one 0:38:36.400 --> 0:38:41.120 of those constant contact mailchimp substack, those are all going 0:38:41.160 --> 0:38:44.640 to respect your right to unsubscribe, So you can safely 0:38:44.719 --> 0:38:48.440 unsubscribe from those. Now, the third type of email you 0:38:48.480 --> 0:38:53.960 get is completely unexpected, uninvited, and it is just spam, 0:38:54.000 --> 0:38:56.120 and sometimes they make your way to your spam or 0:38:56.160 --> 0:38:59.480 your inbox. So those you do not want to click 0:38:59.560 --> 0:39:02.319 unsubscric al, right, because that will send a signal to 0:39:02.520 --> 0:39:05.680 the person sending it or the organization or whoever that Hey, 0:39:05.680 --> 0:39:07.920 we got a live one, Let's send them more. And 0:39:07.960 --> 0:39:10.840 that's how you get bombarded with even more spam emails 0:39:11.000 --> 0:39:13.440 because a lot of times these spammers are just finding 0:39:13.480 --> 0:39:16.759 lists online on the dark Web or on the open Web, 0:39:16.800 --> 0:39:19.560 and they're just they're just importing all those email addresses 0:39:19.560 --> 0:39:22.080 and blasting them, and then the people that actually open 0:39:22.120 --> 0:39:25.480 the email or interact with the email, then they will 0:39:25.480 --> 0:39:27.440 go to a secondary list of Oh, we got some 0:39:27.480 --> 0:39:30.399 good folks here, let's email them more. So the way 0:39:30.440 --> 0:39:32.680 I cut down on that is number one, you can 0:39:32.800 --> 0:39:36.239 just delete the email without even opening it, or you 0:39:36.280 --> 0:39:39.000 can report it as spam to your email provider if 0:39:39.000 --> 0:39:41.040 you really want to, and you know that'll block the 0:39:41.080 --> 0:39:43.839 sender as well. Sometimes the other thing you can do 0:39:45.160 --> 0:39:49.080 is let's see you open up Oh yeah, depending on 0:39:49.120 --> 0:39:53.560 your email provider, you can block images. So even if 0:39:53.600 --> 0:39:57.000 you open that mail, the sender would not know that 0:39:57.080 --> 0:39:59.799 you open that email because nothing is getting sent back. 0:39:59.840 --> 0:40:02.200 So so a lot of these spam emails and emails 0:40:02.200 --> 0:40:06.240 in general, they basically phone home. So when you open 0:40:06.280 --> 0:40:09.440 that email, there's a little tiny tracking pixel in that email, 0:40:09.719 --> 0:40:12.200 and as soon as that pixel is loaded, you can't 0:40:12.239 --> 0:40:14.440 even see it's naked to the you know, to the 0:40:14.520 --> 0:40:18.680 naked eye, it's invisible. But computers can do that, and 0:40:18.760 --> 0:40:22.120 so they see, oh, Rich's email, this email address loaded 0:40:22.239 --> 0:40:24.440 this tracking pixel. Now we know he looked at this, 0:40:25.160 --> 0:40:27.440 and so then again they'll use that signal as a 0:40:27.440 --> 0:40:29.440 way to send you more. So what I do is 0:40:29.440 --> 0:40:31.720 I go into my settings and it's a little annoying, 0:40:32.120 --> 0:40:35.560 but there's a setting for a lot of email programs 0:40:35.560 --> 0:40:40.680 to not display external images. So I have asked before 0:40:40.680 --> 0:40:42.680 displaying external images turned on? 0:40:43.160 --> 0:40:44.120 And so what does that mean. 0:40:44.440 --> 0:40:46.640 It means that every single image I get, every single 0:40:46.640 --> 0:40:50.399 email I get, is the images are not loaded. And yes, 0:40:50.440 --> 0:40:52.120 does it take me an extra click to load those 0:40:52.120 --> 0:40:55.040 images if I want to see them, Yes, But it 0:40:55.160 --> 0:40:57.600 saves me a lot of spam because people don't know 0:40:57.800 --> 0:40:59.960 that I've looked at their email if I've opened it. 0:41:00.360 --> 0:41:01.480 So that's the other way to do it. 0:41:01.520 --> 0:41:03.759 Now, there are a whole bunch of companies out there 0:41:03.800 --> 0:41:05.480 that can say, oh, we'll clean up your spam, we'll 0:41:05.480 --> 0:41:08.360 clean up your inbox. I don't like giving access to 0:41:08.400 --> 0:41:11.600 my email to a third party, so just be careful 0:41:11.640 --> 0:41:15.000 with those. And then if you want to unsubscribe from 0:41:15.080 --> 0:41:19.440 legitimate mailing lists. If you're using Gmail, they just added 0:41:19.480 --> 0:41:22.200 a new feature. If you tap in the left hand 0:41:22.280 --> 0:41:26.480 side where it says inbox, starreds, sent drafts, expand that 0:41:26.600 --> 0:41:28.640 menu and scroll down a little bit and you'll see 0:41:28.640 --> 0:41:32.879 something that says manage subscriptions. And when you tap that, 0:41:32.960 --> 0:41:35.160 it will give you a list of all the people 0:41:35.160 --> 0:41:37.319 that are emailing you the most, and it will say 0:41:37.320 --> 0:41:39.279 how many emails they've sent you recently, and you could 0:41:39.320 --> 0:41:42.440 just tap and say unsubscribe. So this actually puts the 0:41:43.600 --> 0:41:47.279 biggest senders in a list and you could easily unsubscribe 0:41:47.280 --> 0:41:50.719 from those. And it's a pretty good little feature. It's 0:41:50.760 --> 0:41:54.319 not going to be perfect, but again that's Gmail. Under 0:41:54.360 --> 0:41:56.319 the inbox, scroll down a little bit, you'll see where 0:41:56.360 --> 0:41:59.239 it says manage subscriptions. And that's a good way to 0:41:59.239 --> 0:42:02.520 do it. Thanks for the call, Kevin, Do appreciate it. 0:42:02.640 --> 0:42:05.319 Eighty to eight Rich one one eight eight eight seven 0:42:05.480 --> 0:42:08.279 four to two four one zero one give me a 0:42:08.280 --> 0:42:09.840 call if you have a question about technology. 0:42:09.880 --> 0:42:10.120 Now. 0:42:10.560 --> 0:42:14.359 To protect your Gmail account, Google just introduced a new 0:42:14.400 --> 0:42:16.520 feature called Recovery Contacts. 0:42:17.040 --> 0:42:18.120 Set this up. 0:42:18.640 --> 0:42:20.520 You have no idea how many people call me or 0:42:20.560 --> 0:42:23.560 email me and say Rich I can't access my phone 0:42:23.600 --> 0:42:27.760 number for my Google account. I can't access my recovery email, 0:42:28.239 --> 0:42:29.880 and they want to send me a code to that 0:42:30.080 --> 0:42:32.040 email or that phone number, and I can't get it, 0:42:32.400 --> 0:42:34.640 so that means I cannot log into my account. Don't 0:42:34.680 --> 0:42:37.160 let this happen to you. They have a feature called 0:42:37.200 --> 0:42:41.360 Recovery Contacts. You basically pick a trusted friend or family 0:42:41.360 --> 0:42:44.200 member who can help verify your identity. So if you 0:42:44.280 --> 0:42:46.760 lose access, like if you forget your password or you 0:42:46.760 --> 0:42:48.640 you know, don't have access to your phone or another 0:42:48.680 --> 0:42:54.080 email account, Google will send that code to your recovery contact. 0:42:54.840 --> 0:42:57.160 So say it's your spouse, you would just say, hey, Lynn, 0:42:58.080 --> 0:42:59.840 did Google just send you that code? Give me that 0:43:00.239 --> 0:43:02.120 Now I can type it into the website and that 0:43:02.200 --> 0:43:05.080 will help you securely regain access. And they don't have 0:43:05.120 --> 0:43:07.040 access to your account in any way, shape or form. 0:43:07.400 --> 0:43:09.279 They're just almost like, think about it like a two 0:43:09.320 --> 0:43:13.200 factor authentication, but your friend is the two factor. So 0:43:13.280 --> 0:43:15.200 do this with someone you trust, even though they couldn't 0:43:15.200 --> 0:43:18.839 really do anything with this, but you know, just make 0:43:18.880 --> 0:43:21.240 sure it's someone you trust. Google says it's a simple, 0:43:21.280 --> 0:43:24.840 private way to add an extra of layer of security 0:43:24.880 --> 0:43:27.080 and you can add someone you trust by going to 0:43:27.239 --> 0:43:33.080 g dot co slash recovery, dash Contacts. Okay, you will 0:43:33.080 --> 0:43:34.560 have to log in if you go to that website 0:43:34.600 --> 0:43:38.759 g dot co. That's a standard Google shortcut slash recovery. 0:43:38.800 --> 0:43:42.799 I'm going to it right now, Dash Contacts. Okay, I 0:43:42.920 --> 0:43:45.000 just typed it in and yes, it will make you 0:43:45.080 --> 0:43:46.879 verify you are who you say you are. You log 0:43:46.880 --> 0:43:49.680 in there and then you can add someone. I'll put 0:43:49.719 --> 0:43:52.640 that up on the website. Rich on tech dot TV. 0:43:54.000 --> 0:43:56.279 All right, let's see how long do we have. What 0:43:56.280 --> 0:43:56.759 do we got? 0:43:57.400 --> 0:43:57.480 Oh? 0:43:57.640 --> 0:43:59.960 Yes, two minutes. Oh my gosh, I still have two minutes. Okay, 0:44:00.120 --> 0:44:02.160 let's do let's do an email question. I've got so 0:44:02.160 --> 0:44:07.960 many email questions here. GW from Pasadena rites in. I've 0:44:07.960 --> 0:44:11.680 been using TurboTax on my Windows ten computer for years now. 0:44:11.680 --> 0:44:13.799 They're telling me it won't work for tax here twenty 0:44:13.840 --> 0:44:16.720 twenty five unless I upgrade to Windows eleven. My computer 0:44:16.800 --> 0:44:18.880 can't be upgraded, so my only choices are buying a 0:44:18.880 --> 0:44:21.360 new one using the online version, or switching to another 0:44:21.440 --> 0:44:24.120 service like H and R block, all more expensive. I 0:44:24.120 --> 0:44:25.600 think this is something that's going to catch a lot 0:44:25.640 --> 0:44:27.840 of people by surprise, GW. 0:44:28.000 --> 0:44:28.520 Good point. 0:44:28.600 --> 0:44:33.600 But yes, Windows ten Microsoft ended free support and security 0:44:33.680 --> 0:44:37.759 updates on October fourteenth, which means I think TurboTax is 0:44:37.800 --> 0:44:40.160 just saying, look, I know that Microsoft is doing the 0:44:40.200 --> 0:44:42.399 extended security updates and a lot of people have signed 0:44:42.480 --> 0:44:45.760 up for those to extend Windows ten support, but Turbo 0:44:45.880 --> 0:44:48.239 tax can't be sure, and so I think they're just 0:44:48.280 --> 0:44:50.440 playing it safe here and saying, look, we can't let 0:44:50.600 --> 0:44:53.600 you know. Taxes are a very secure thing and you're 0:44:53.600 --> 0:44:55.560 putting all your personal information in here. We don't want 0:44:55.560 --> 0:44:59.400 to take any chances. So again, TurboTax says you have 0:44:59.480 --> 0:45:02.160 two options. Upgrade to Windows eleven if your PC supports it, 0:45:02.239 --> 0:45:05.000 or use Turbo tax online. And I think you'll find 0:45:05.040 --> 0:45:07.760 that Turbo tax online kind of mimics what the desktop 0:45:07.800 --> 0:45:10.719 program does. I know they still sell these things in 0:45:10.760 --> 0:45:13.040 boxes at stores, but you can do a lot of 0:45:13.040 --> 0:45:14.920 this online. I've gotten to the point where I do 0:45:15.000 --> 0:45:18.480 my taxes for my phone practically. That's how that's how 0:45:18.520 --> 0:45:20.920 simple these things have gotten with all these software updates 0:45:20.920 --> 0:45:21.239 and things. 0:45:21.239 --> 0:45:23.960 So that's a good warning. GW. Thanks for that. 0:45:25.239 --> 0:45:27.680 Let's see here. Oh Tom just asked for that. That's interesting. 0:45:27.719 --> 0:45:29.480 Tom asked the same question that we just had on 0:45:29.520 --> 0:45:34.839 the air. Let's see finally here, let's see Tom from 0:45:34.920 --> 0:45:37.520 Los Alamitos says, I keep seeing ads for the game 0:45:37.600 --> 0:45:41.080 Royal Kingdom. It's promoted as having no ads inside the app. 0:45:41.120 --> 0:45:42.920 So how does it make money? Are they selling our 0:45:42.960 --> 0:45:45.960 phone data to someone? I don't understand this business model, 0:45:45.960 --> 0:45:49.000 and honestly it's a little scary. Yes, apps like that 0:45:49.080 --> 0:45:53.400 usually make money by collecting your data and in app purchases. 0:45:53.520 --> 0:45:55.120 So if you want to get to that next level, 0:45:55.200 --> 0:45:57.799 you want to skip something, you pay and they make 0:45:57.880 --> 0:46:00.319 a lot of money on in app purchases even if 0:46:00.320 --> 0:46:02.759 they don't show ads. So it's always smart to check 0:46:02.800 --> 0:46:05.359 the app's privacy policy to see what kind of data 0:46:05.360 --> 0:46:08.120 they're collecting before you download it. And I take it 0:46:08.160 --> 0:46:10.720 a step further. If you look on the app store 0:46:11.600 --> 0:46:14.480 page for any app that you're downloading, there is a 0:46:14.520 --> 0:46:17.880 section that says in app purchases, and so if you 0:46:17.920 --> 0:46:21.880 scroll down underneath, let's see where is it okay underneath 0:46:21.880 --> 0:46:24.680 where it says information in app purchases. So a free 0:46:24.760 --> 0:46:28.560 game like Roadblocks, oh, you can buy premium for five dollars. 0:46:28.960 --> 0:46:31.080 You can buy a subscription, you can buy a lifetime. 0:46:31.080 --> 0:46:33.399 I mean, there's so many things. So check that out. 0:46:33.440 --> 0:46:36.400 And if I have time, I'll check out this Royal Kingdom. 0:46:36.480 --> 0:46:38.239 Let's just see if they have in app purchases, like 0:46:38.280 --> 0:46:44.719 I wondered, Royal Kingdom. Royal Kingdom free game. So yes, 0:46:44.840 --> 0:46:45.960 it is free to download. 0:46:46.000 --> 0:46:48.879 There it is. But lo and behold we scroll down. 0:46:48.920 --> 0:46:50.080 Are there in app purchases? 0:46:50.280 --> 0:46:50.440 Oh? 0:46:50.520 --> 0:46:51.520 You better bet there are. 0:46:52.000 --> 0:46:53.879 You can get a mini coin pack for two bucks, 0:46:54.040 --> 0:46:58.440 King's Favor for seven dollars, Superior Chess for twenty dollars. 0:46:58.800 --> 0:47:02.120 So yes, these apps are not hurting for cash. Eighty 0:47:02.120 --> 0:47:04.319 to eight rich one O one eight eight eight seven 0:47:04.480 --> 0:47:07.399 four to two four one zero one Coming up. We'll 0:47:07.400 --> 0:47:10.160 take some more of your calls and I will get 0:47:10.200 --> 0:47:14.040 to the gadget of the week. 0:47:17.200 --> 0:47:20.440 Welcome back to rich On Sech. I've been grooving to 0:47:20.440 --> 0:47:23.000 this new song from Tame and Paula. If you know them, 0:47:24.440 --> 0:47:25.120 the songs. 0:47:24.920 --> 0:47:28.040 Are usually epic, but this this is called Dracula, and 0:47:28.080 --> 0:47:30.320 it just came out probably time for the holiday. 0:47:30.360 --> 0:47:30.880 Obviously. 0:47:31.000 --> 0:47:33.160 I mean, I'm not a marketing specialist, but I mean 0:47:33.719 --> 0:47:35.719 I just have a hunch. But it's such a it's 0:47:35.760 --> 0:47:38.080 such a catchy, fun tune. It's like dark but like 0:47:38.160 --> 0:47:40.440 kinda you know, it's just whimsical. I like that kind 0:47:40.440 --> 0:47:43.520 of stuff. Uh, are you subscribing to My free newsletter 0:47:43.600 --> 0:47:45.879 is packed with helpful tips, tricks, and the latest tech 0:47:45.920 --> 0:47:47.879 news I think you should know kind of like this show. 0:47:48.360 --> 0:47:50.680 Just go to Rich on tech dot tv and hit 0:47:50.800 --> 0:47:55.320 sign up. Gadget of the Week this week the Alura 0:47:55.400 --> 0:47:59.799 Tech e paper Wi Fi digital photo frame. This is 0:48:00.200 --> 0:48:02.359 kind of the next generation. You know, we've talked about 0:48:02.360 --> 0:48:06.000 these digital photo frames, but the next generation of frames. 0:48:06.040 --> 0:48:07.920 And this is officially a trend. Even though I've been 0:48:07.920 --> 0:48:11.279 testing this for a couple months now, it's now a trend. 0:48:11.680 --> 0:48:15.759 The trend is e ink displays. So this is a 0:48:15.960 --> 0:48:20.719 wireless e paper photo frame that looks more like traditional art. 0:48:20.920 --> 0:48:24.160 So the alorateech is a thirteen point three inch ePaper 0:48:24.200 --> 0:48:27.920 frame uses the same technology found in e reader, so 0:48:27.960 --> 0:48:30.120 the images look like they're printed, not backlit. 0:48:31.000 --> 0:48:33.360 And it's cool because you don't need AC power. 0:48:33.440 --> 0:48:35.080 So if you want to put a picture like above 0:48:35.080 --> 0:48:37.320 your mantle or something, and you don't want a wire 0:48:37.400 --> 0:48:39.960 running to the digital frame, this runs you up to 0:48:40.000 --> 0:48:42.640 two years on a charge. You know, obviously depending on 0:48:42.640 --> 0:48:45.960 how much you update it. And again you can this 0:48:46.040 --> 0:48:48.359 connects to Wi Fi. You can send it right, send 0:48:48.400 --> 0:48:51.120 photos right from the app. They appear on the screen 0:48:51.840 --> 0:48:54.319 and you know they've got a white or black mat 0:48:54.360 --> 0:48:56.240 so you can change it to blend in with your decore. 0:48:56.880 --> 0:48:59.319 And it's good for family photos digital r. I had 0:49:00.440 --> 0:49:03.320 one of those famous picassos in there at some point, 0:49:03.440 --> 0:49:04.959 so and then I've got family art. 0:49:05.200 --> 0:49:05.960 It's pretty cool. 0:49:06.239 --> 0:49:08.400 So it's just it's a different way of thinking about 0:49:08.400 --> 0:49:11.439 an ePaper frame or a digital photo frame. I will 0:49:11.440 --> 0:49:15.320 tell you it's not going to look as good as 0:49:16.200 --> 0:49:19.960 a backlit picture, but it looks different. It looks almost 0:49:20.000 --> 0:49:24.400 like just like an actual piece of art. So I 0:49:24.480 --> 0:49:26.520 find that art looks really good because it just looks 0:49:26.560 --> 0:49:28.319 like you would not know that this is digital in 0:49:28.320 --> 0:49:29.920 any way, shape or form if you look at it. 0:49:31.320 --> 0:49:33.560 And this is this is three hundred and fifty dollars 0:49:33.600 --> 0:49:36.799 available now at a Laura tech dot com. And this 0:49:36.920 --> 0:49:39.479 ePaper kind of thing is having a moment right now 0:49:39.480 --> 0:49:42.759 because just this week, the brand that I talk about 0:49:42.760 --> 0:49:45.200 a lot with these frames, Aura, they just launched their 0:49:45.200 --> 0:49:49.920 own or a ink frame using e ink with color 0:49:49.960 --> 0:49:53.440 Display Tech. So again now we're seeing the trend of 0:49:53.480 --> 0:49:56.960 a couple of companies are doing this and it's just different. 0:49:57.000 --> 0:49:57.480 It's cool. 0:49:57.719 --> 0:49:59.040 You know, you don't have to run out and change 0:49:59.040 --> 0:50:00.520 your frame up right away, but it's just kind of 0:50:00.600 --> 0:50:02.319 nice to know about it, Like if you want to 0:50:02.320 --> 0:50:04.160 put that frame above your mantle and you don't want 0:50:04.200 --> 0:50:08.840 something that's a cord dangling, just kind of fun. Gadsut 0:50:08.880 --> 0:50:12.840 of the Week sponsored by shop Back. This segment is 0:50:12.880 --> 0:50:16.000 sponsored by Shopback. Holiday shopping is coming. Now is the 0:50:16.120 --> 0:50:20.600 time to set yourself up to save. Shop Back lets 0:50:20.600 --> 0:50:23.520 you shop at your favorite places online. 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You go to shopback dot com, 0:50:58.480 --> 0:51:00.440 you search for your retailer, your click through, and you 0:51:00.560 --> 0:51:03.200 shop like normal. Shop back will track your purchase on 0:51:03.239 --> 0:51:05.479 the back end and they will send you your cash back. 0:51:05.800 --> 0:51:07.360 You can also do this on your mobile phone. 0:51:07.680 --> 0:51:11.080 Shop back they have on a mobile app, and by 0:51:11.120 --> 0:51:13.160 the way, they have a browser extension too. That's the 0:51:13.200 --> 0:51:16.320 easiest way because when you're on a website that's supported, 0:51:16.400 --> 0:51:17.600 you'll get to pop up that says, hey, do you 0:51:17.600 --> 0:51:18.600 want to get free money? 0:51:18.719 --> 0:51:19.560 Of course, why not. 0:51:20.239 --> 0:51:22.440 And all of this stacks on top of other discounts, 0:51:22.480 --> 0:51:24.160 So do the best you can do. Get the best 0:51:24.200 --> 0:51:26.640 deal you can get on these websites with discounts, coupons, 0:51:26.640 --> 0:51:29.359 and credit card rewards, and then you'll still get your 0:51:29.400 --> 0:51:33.160 cash back on top of what you just spent or saved, 0:51:33.200 --> 0:51:33.799 I should say. 0:51:34.360 --> 0:51:35.400 Perfect for tech gifts. 0:51:35.400 --> 0:51:37.799 Earn cash back on that new smart TV you've had 0:51:37.800 --> 0:51:40.960 your eye on, that laptop, that phone, anything you're already 0:51:40.960 --> 0:51:42.960 planning to pick up. This is kind of a fun 0:51:42.960 --> 0:51:44.480 thing to have in your back pocket to get some 0:51:44.520 --> 0:51:45.120 extra cash. 0:51:45.480 --> 0:51:46.520 Join shop back. 0:51:46.400 --> 0:51:52.480 For free today at shopback dot com that's shop back 0:51:52.760 --> 0:51:55.279 dot com and download the mobile app the desktop and 0:51:55.480 --> 0:52:00.000 browser extension Amazon rates available for a limited time. 0:52:00.040 --> 0:52:04.320 I'm only well, you probably heard. 0:52:04.120 --> 0:52:07.399 The news this week that chat gbt launched its own 0:52:07.600 --> 0:52:11.400 web browser. It's called chat gpt at Liss. And what's 0:52:11.400 --> 0:52:13.400 neat about this is it works the way that I've 0:52:13.400 --> 0:52:16.000 been talking about on this show. It's your web browser 0:52:16.040 --> 0:52:18.759 with chat gybt on the right hand side. So the 0:52:18.800 --> 0:52:21.640 idea is this is a super assistant that understands what 0:52:21.640 --> 0:52:24.040 you're doing online and helps you do it faster. So 0:52:24.080 --> 0:52:26.840 instead of switching between chat gbt and your web browser 0:52:26.840 --> 0:52:29.640 like you're probably already doing at list, lets you ask 0:52:29.719 --> 0:52:33.320 questions in the same window. So it's one window for everything. 0:52:33.800 --> 0:52:37.360 And what's really neat is that chat gybt can see 0:52:37.400 --> 0:52:40.120 and read the page that you're on. So if you're 0:52:40.120 --> 0:52:43.200 on a website, it can understand what that website is 0:52:43.360 --> 0:52:45.440 and you can ask it questions about that website. Hey, 0:52:45.440 --> 0:52:48.520 summarize this movie review? Or do you think this product 0:52:48.600 --> 0:52:50.520 has it compared to other products out there? What's the 0:52:50.560 --> 0:52:53.400 price like on this product? It could also summarize and 0:52:53.440 --> 0:52:57.319 compare information for multiple websites. And the neat thing is 0:52:57.360 --> 0:53:01.000 I found the killer functionality here is E so I 0:53:01.040 --> 0:53:03.840 have my Gmail open. I've got the chat EBT. I 0:53:03.920 --> 0:53:05.400 used to have to copy and paste. Now it just 0:53:05.440 --> 0:53:07.759 reads the email and says, hey, here's a response. Just 0:53:08.000 --> 0:53:10.000 you know, here you go copy and paste it right 0:53:10.000 --> 0:53:13.560 in there. It's so easy anyway. Available now on mac 0:53:13.600 --> 0:53:16.320 os for free, Windows iOS and Android. 0:53:16.360 --> 0:53:18.600 Coming soon. It's called chat GBT at list. 0:53:18.640 --> 0:53:21.080 Coming up, we'll talk Samsung's VR headset right here, I'm 0:53:21.160 --> 0:53:27.680 rich on Tech. Welcome back to rich On Tech. Rich 0:53:27.719 --> 0:53:31.240 DeMuro here hanging out with you, talking technology at triple 0:53:31.280 --> 0:53:34.760 A Rich one oh one. That's eight eight eight seven 0:53:34.880 --> 0:53:39.000 four to two four one zero one. Well, this week 0:53:39.320 --> 0:53:44.279 we got a new XR headset, Samsung Galaxy x R 0:53:45.080 --> 0:53:47.600 VR headset, at a time when you know, we've got 0:53:47.600 --> 0:53:49.840 a bunch on the market, everything from Apple's top of 0:53:49.880 --> 0:53:53.440 the line Vision Pro to the Quest headsets to a 0:53:53.440 --> 0:53:56.279 lot of other types of headsets out there. So let's 0:53:56.280 --> 0:53:59.080 see what Samsung is doing differently and whether it's worth 0:53:59.760 --> 0:54:03.239 the splurge. Joining me now is Scott Stein, editor at 0:54:03.400 --> 0:54:08.839 Large at c NEET, to discuss Samsung Galaxy XR. You're 0:54:08.840 --> 0:54:11.240 wearing it right now. It looks a lot like Apple 0:54:11.320 --> 0:54:15.399 Vision Pro. It does, explain what this is for someone 0:54:15.440 --> 0:54:18.200 who may not understand what an XR headset is. 0:54:18.800 --> 0:54:23.000 Sure, so the Samsung Galaxy XR is their return to 0:54:23.080 --> 0:54:26.080 VR and AR. Samsung and Google have both been in 0:54:26.080 --> 0:54:30.000 this space before, but it's kind of in between where 0:54:30.000 --> 0:54:31.920 Meta is with the Quest headset and Apple is the 0:54:31.960 --> 0:54:34.040 Vision Pro. From my using it, you know, this is 0:54:34.040 --> 0:54:37.520 built off chips that are more similar to the Quest headsets, 0:54:37.840 --> 0:54:41.839 but with the display technology like Apple Vision Pro. But 0:54:41.880 --> 0:54:44.160 the thing that's different, why are they doing this? 0:54:44.239 --> 0:54:46.399 It's all about AI right now. 0:54:46.600 --> 0:54:47.080 Gemini. 0:54:47.600 --> 0:54:51.160 The ability for Gemini to see live through the cameras 0:54:51.200 --> 0:54:55.200 and microphones on this headset is the new thing because 0:54:55.239 --> 0:54:58.880 no other headset is currently doing that, and that's directly 0:54:58.920 --> 0:55:01.760 related to where they're going next year with smart glasses. 0:55:02.080 --> 0:55:03.160 So that's cool. 0:55:03.280 --> 0:55:05.799 So wait, anything that you're looking at, like if you're 0:55:05.800 --> 0:55:08.160 looking at a mountain range or you know, you're fixing 0:55:08.160 --> 0:55:10.400 a car, you can just say, hey, Gemini, like, explain 0:55:10.440 --> 0:55:10.799 this to me. 0:55:11.640 --> 0:55:15.440 Yeah, so you could say, what with with varying degrees 0:55:15.480 --> 0:55:18.160 of success, you know, which is true with AI in general, 0:55:18.440 --> 0:55:20.160 But what it can do is it you could totally 0:55:20.200 --> 0:55:22.040 see things, So you could say, you know, what is 0:55:22.040 --> 0:55:22.600 that over there. 0:55:22.600 --> 0:55:24.080 It could describe, you know, what's. 0:55:23.840 --> 0:55:24.560 In the room with you. 0:55:24.760 --> 0:55:27.520 It can describe what's on the screen. It can it 0:55:27.560 --> 0:55:29.880 can summarize or try to bring up related things to 0:55:30.320 --> 0:55:32.799 whatever's up there. It could be YouTube or you know, 0:55:32.840 --> 0:55:35.080 if you brough up Netflix. It has the ability to 0:55:35.080 --> 0:55:37.799 see stuff. But what I found so far is like 0:55:38.040 --> 0:55:41.879 knowing exactly where it can control things is a little 0:55:41.960 --> 0:55:44.920 hit and miss. But I think Google is working on 0:55:45.000 --> 0:55:48.920 this as a development, you know, stepping stone to figure 0:55:48.960 --> 0:55:50.840 out what else they can be doing on glasses. 0:55:51.600 --> 0:55:54.279 Okay, interesting, So it's got all the AI stuff built in. 0:55:54.400 --> 0:55:56.080 So I heard you can also do like circle to 0:55:56.160 --> 0:55:57.200 search on this thing too. 0:55:58.040 --> 0:56:00.560 Yeah, so circle the search is kind of a similar 0:56:00.600 --> 0:56:02.439 to if you want to be more targeted, you could 0:56:02.440 --> 0:56:05.920 circle a particular area and then it could search for 0:56:05.960 --> 0:56:08.239 that or give you more information about that. I think 0:56:08.280 --> 0:56:09.560 it's one of the interesting things is you could be 0:56:09.600 --> 0:56:12.080 a little more targeted with where it looks. You also 0:56:12.160 --> 0:56:14.800 can give it permission to only look at certain apps, 0:56:15.160 --> 0:56:17.480 so if you're worried about it like seeing everything in 0:56:17.520 --> 0:56:20.680 your space, which I think is important because we're heading 0:56:20.680 --> 0:56:22.840 to a point where everyone's afraid of the idea of 0:56:22.840 --> 0:56:26.200 cameras on your face anyhow, and what is going to 0:56:26.280 --> 0:56:28.840 go on with tech and big tech and AI with this, 0:56:29.480 --> 0:56:32.800 there have to be some idea of some privacy cutoffs 0:56:32.880 --> 0:56:36.200 or abilities to not have it be aware of things too. 0:56:36.960 --> 0:56:39.560 How's the quality on this display, like, how does it 0:56:39.600 --> 0:56:43.319 compare to what Meta's doing and what Apple's doing with 0:56:43.440 --> 0:56:44.000 Vision Pro. 0:56:44.680 --> 0:56:47.160 Yeah, so this is a micro al led display technology 0:56:47.160 --> 0:56:49.880 which Apple is also using on Vision Pro, and Samsung's 0:56:49.920 --> 0:56:54.000 resolution for this, to no surprise, is higher and it's 0:56:54.000 --> 0:56:57.560 four K displays paride, it's a little bit higher. It 0:56:57.600 --> 0:57:01.040 looks equivalently sharp and good. The one thing is that 0:57:01.080 --> 0:57:04.320 I would say the total av experience on this headset 0:57:04.480 --> 0:57:07.840 there's a little more plasticky and the fit is a 0:57:07.880 --> 0:57:11.600 little different. It's not as ideal for watching movies. But 0:57:12.200 --> 0:57:16.840 you can put screens in YouTube and Netflix anywhere, just 0:57:16.880 --> 0:57:21.000 like Vision Pro, so you know that capability is totally 0:57:21.040 --> 0:57:22.040 there in this headset. 0:57:22.360 --> 0:57:24.720 Okay, now you mentioned the two apps that are that 0:57:24.760 --> 0:57:29.360 are noticeably absent from Vision Pro, so Apple huge company. 0:57:29.720 --> 0:57:33.480 I mean how they don't have the support of YouTube 0:57:33.520 --> 0:57:34.840 and Netflix is beyond me. 0:57:34.960 --> 0:57:35.880 On this Vision Pro. 0:57:37.120 --> 0:57:40.440 This has it because it's it's from Google, I guess 0:57:40.480 --> 0:57:42.000 from the side of Google side of things. 0:57:42.000 --> 0:57:43.200 But tell me about those apps. 0:57:43.280 --> 0:57:45.840 Is that is that kind of like a good thing 0:57:45.880 --> 0:57:48.080 that these apps are on there because they're so popular. 0:57:48.760 --> 0:57:51.120 Yeah, well, Netflix, it turns out when I launched it, 0:57:51.160 --> 0:57:53.360 I don't I don't see any real difference between that 0:57:53.400 --> 0:57:55.160 and launching it in a browser. So I don't think 0:57:55.200 --> 0:57:57.840 it's a tremendous loss that the vision Pro doesn't have it, 0:57:57.880 --> 0:58:00.920 But it's annoying because I just wanted to able to 0:58:01.000 --> 0:58:03.000 launch easily and not bring it up in a browser. 0:58:03.080 --> 0:58:05.040 There's a little surprised so far. I didn't see Netflix 0:58:05.040 --> 0:58:08.880 having any deep immersive features in the app that's on 0:58:09.080 --> 0:58:13.040 the headset. But YouTube is great because it has a 0:58:13.040 --> 0:58:15.240 lot of built in three hundred and sixty degree and 0:58:15.320 --> 0:58:18.080 three D and immersive videos that have been there over 0:58:18.120 --> 0:58:20.520 the years that you can watch on this headset. And 0:58:21.040 --> 0:58:23.520 that is you can do that in headset if you 0:58:23.560 --> 0:58:25.760 get into the browser on a quest but you can't 0:58:25.880 --> 0:58:29.880 do it on a vision Pro. And the other frustrating 0:58:30.080 --> 0:58:32.880 thing that Apple hasn't gotten into that's even bigger than 0:58:32.880 --> 0:58:36.520 me is maps. Not that I would navigate with a headset, 0:58:36.520 --> 0:58:40.040 but just the ability to explore places. The Google Maps 0:58:40.040 --> 0:58:42.760 app that's on this headset is great and you can 0:58:42.800 --> 0:58:46.840 get into immersive views of all sorts of locations. And 0:58:46.920 --> 0:58:49.760 also there are some locations that have been three D 0:58:49.880 --> 0:58:53.360 scanned by Google. Not a ton, but some restaurants in 0:58:53.400 --> 0:58:55.720 big cities. You can go in and you can walk 0:58:55.760 --> 0:58:59.400 around and look at the space and it's a fantastic 0:58:59.520 --> 0:59:00.520 use of what you'd. 0:59:00.440 --> 0:59:00.880 Use this for. 0:59:01.520 --> 0:59:01.680 Now. 0:59:01.680 --> 0:59:05.640 When I was at Google's Io, I put on a headset. 0:59:05.800 --> 0:59:08.240 Was that an early version of this or something? Because 0:59:08.280 --> 0:59:10.280 it was like it had that was it? 0:59:10.360 --> 0:59:10.680 Okay? 0:59:11.320 --> 0:59:11.560 Yeah? 0:59:11.840 --> 0:59:13.960 So yeah, it was called Project Muhan before I know 0:59:14.040 --> 0:59:17.480 it's called Galaxy XR. It may have had some design changes, 0:59:17.480 --> 0:59:19.160 but I think it's very similar to what I wore 0:59:19.600 --> 0:59:22.360 last year, also getting an early demo of this. There's 0:59:22.400 --> 0:59:25.720 a band that tightens it. The design of this is 0:59:25.880 --> 0:59:28.960 more like VR headsets I've seen in the past. Metaquest 0:59:29.040 --> 0:59:32.200 Pro had this type of design. There's still a battery 0:59:32.240 --> 0:59:35.840 pack that this thing has to connect to, which is 0:59:35.880 --> 0:59:39.280 connected just like the Vision Pro you know, with a tether, 0:59:39.440 --> 0:59:40.840 which is which is not ideal. 0:59:41.200 --> 0:59:43.520 No, but if they're both doing it, I mean clearly 0:59:43.520 --> 0:59:45.440 there's a reason, because we're just not there yet with 0:59:45.480 --> 0:59:48.440 all the battery technology to put it on your face. 0:59:49.880 --> 0:59:52.440 So I guess my question is who needs this? I 0:59:52.480 --> 0:59:55.680 mean it's it's eighteen hundred dollars, which is, you know, 0:59:55.800 --> 0:59:58.440 half the price of what Apple's charging thirty five hundred 0:59:58.440 --> 1:00:00.880 for their headset. But that's all a lot of money 1:00:00.920 --> 1:00:03.880 for number one, a first generation product and something that 1:00:03.920 --> 1:00:05.560 I'm not sure I need. 1:00:06.560 --> 1:00:08.200 No, you don't need it, And actually I was just 1:00:08.240 --> 1:00:10.240 talking to someone on the phone about this yesterday. When 1:00:10.280 --> 1:00:12.120 it comes to this type of tech, I think there's 1:00:12.160 --> 1:00:16.080 only three types of products right now that you still 1:00:16.080 --> 1:00:19.440 don't need, but I think are worthwhile getting the Metaquest 1:00:19.480 --> 1:00:23.480 headsets because they're they're super affordable and they play games. 1:00:24.720 --> 1:00:27.640 AI glasses like the basically Meta ray bands at this point, 1:00:27.640 --> 1:00:30.040 but the Warby Parker one's coming next year, so I'm 1:00:30.040 --> 1:00:33.240 really fascinated by Google and display glasses, which again you 1:00:33.240 --> 1:00:34.960 don't need them, but one's made by Extra Real and 1:00:35.040 --> 1:00:38.280 Vitcher are are fun ways to display everything. Else like 1:00:38.400 --> 1:00:43.360 Vision Pro Galaxy X are, they're either too expensive too experimental, 1:00:43.880 --> 1:00:45.920 and I agree with you, I think I think the 1:00:46.000 --> 1:00:48.680 Vision Pro is far more thinness, but has also been 1:00:48.720 --> 1:00:51.280 out there a lot longer and is more expensive, but 1:00:51.320 --> 1:00:53.880 I don't think people need that either. And I and 1:00:54.000 --> 1:00:56.640 even though this is half the price, I don't think 1:00:56.640 --> 1:00:59.200 people need this either. But I think it's it's much 1:00:59.240 --> 1:01:02.600 clearer with Google and Samsung, they've already laid out and 1:01:02.640 --> 1:01:04.880 I wrote a story about it today how this is 1:01:04.880 --> 1:01:07.720 building towards the glasses they're making after this, So it's 1:01:07.760 --> 1:01:11.320 interesting that they really are using this as a developer platform, 1:01:11.520 --> 1:01:13.520 and I think that's a lot of why it exists 1:01:13.600 --> 1:01:14.000 right now. 1:01:14.200 --> 1:01:17.600 Yeah, and I've no doubt that this is incredible technology 1:01:17.640 --> 1:01:19.640 and I love it like it is when you put 1:01:19.680 --> 1:01:23.520 on one of these headsets, it is a completely different 1:01:23.560 --> 1:01:24.400 experience than. 1:01:24.280 --> 1:01:25.880 What you are used to see the. 1:01:25.800 --> 1:01:29.080 World around you overlaid with information and to be able 1:01:29.160 --> 1:01:31.400 to you know, just being in VR in general. And 1:01:31.440 --> 1:01:33.120 this is kind of XR, so you can see the 1:01:33.120 --> 1:01:36.640 world and things. But like, it really is incredible. It's 1:01:36.680 --> 1:01:39.400 just so expensive that it's tough to like get this 1:01:39.480 --> 1:01:41.800 into the mass kind of hands of folks. 1:01:42.400 --> 1:01:44.560 Yeah, and it's still big. But one of the cool 1:01:44.560 --> 1:01:46.600 things about this type of design if you've never worn 1:01:46.640 --> 1:01:49.320 a headset like this, because it doesn't have It's not 1:01:49.400 --> 1:01:52.680 sticking to your face, it's resting over it. It actually 1:01:52.880 --> 1:01:56.120 feels when you're wearing it like it's continuing the world 1:01:56.120 --> 1:01:58.640 around you. Because I have more sense of the peripheral view, 1:01:59.240 --> 1:02:02.680 and then the mixed reality which uses the pass through cameras, 1:02:03.080 --> 1:02:05.880 it just feels like they all blend, which is actually 1:02:05.920 --> 1:02:08.479 a really neat trick on this versus the vision pro 1:02:08.600 --> 1:02:10.640 so I could I could still look at something on 1:02:10.680 --> 1:02:13.200 my phone, I could look across the room and still 1:02:13.240 --> 1:02:16.600 see stuff in the headset a lot easier. But I 1:02:16.640 --> 1:02:20.400 think also with Android XR, people should be aware Google 1:02:20.880 --> 1:02:23.760 is particularly interested in knitting a lot of different headsets 1:02:23.880 --> 1:02:26.600 and glasses into the mix. So you know, unlike one 1:02:26.680 --> 1:02:30.560 manufacturer doing this, we could have many manufacturers developing products here. 1:02:30.840 --> 1:02:33.240 I'm not sure when they're all going to emerge, but 1:02:33.440 --> 1:02:36.040 you know, exactly like you could have. You could have 1:02:36.080 --> 1:02:40.040 other VR headsets coming out, other glasses and other connected things, 1:02:41.200 --> 1:02:44.280 and that means like you definitely would want to hold 1:02:44.320 --> 1:02:45.280 off and see what's coming. 1:02:46.280 --> 1:02:49.720 Right, Because this is a new platform, Android XR, which 1:02:49.760 --> 1:02:52.960 means it's kind of like Android. Anyone can take advantage 1:02:53.000 --> 1:02:55.240 of it, and that means that anyone can one up 1:02:55.320 --> 1:02:59.840 the other company by making something cheaper, smaller, lighter, faster, whatever. 1:03:00.280 --> 1:03:03.600 And I like that idea of the mixed reality where 1:03:03.600 --> 1:03:06.000 it like kind of blends. So if what you're saying 1:03:06.040 --> 1:03:08.320 is I'm understanding it like I'm looking at something on 1:03:08.360 --> 1:03:10.240 my paper. That paper is almost lit up like a 1:03:10.240 --> 1:03:12.680 digital frame or like of digital newspaper, I can read 1:03:12.720 --> 1:03:14.840 something on there, but everything else around me I'm seeing, 1:03:14.840 --> 1:03:17.479 like my actual desktop, which is kind of not being 1:03:17.480 --> 1:03:18.520 affected in a way. 1:03:19.080 --> 1:03:19.600 Yeah. 1:03:19.680 --> 1:03:21.720 So, and I think that's going to be a little 1:03:21.720 --> 1:03:22.960 more what it's going to feel like when you have 1:03:23.000 --> 1:03:25.919 smart glasses with displays, when they get better and better, 1:03:26.320 --> 1:03:28.840 that type of tech is going to start feeling like 1:03:28.880 --> 1:03:31.440 that where it's literally overlaid with your world or you 1:03:31.440 --> 1:03:34.040 have more focus in a particular part. And I think 1:03:35.000 --> 1:03:38.200 the openness of this is really interesting. It's not, you know, 1:03:38.560 --> 1:03:42.120 Gemini AI right now is the main AI that it's using. 1:03:42.560 --> 1:03:46.400 But I was asking Google's Android head about this in 1:03:46.440 --> 1:03:48.919 the story that I think they're aiming to have more 1:03:48.960 --> 1:03:52.200 AI platforms work on this, and the goal is to 1:03:52.360 --> 1:03:56.040 work with phones and watches and rings down the road, 1:03:56.080 --> 1:03:59.080 which are all you know on the Android ecosystem, but 1:03:59.120 --> 1:04:02.840 Google already exists across a lot of devices and platforms, 1:04:03.520 --> 1:04:06.680 so it's interesting in terms of, you know where that 1:04:06.720 --> 1:04:10.480 could possibly go. Whereas Apple is clearly designing it to 1:04:10.520 --> 1:04:14.439 work with Apple products, and Meta is a little bit 1:04:14.480 --> 1:04:17.360 in a corner where they have their own products but 1:04:17.400 --> 1:04:19.400 that they haven't figured out how to work with everything 1:04:19.400 --> 1:04:20.440 else seamlessly yet. 1:04:20.800 --> 1:04:20.960 Right. 1:04:21.400 --> 1:04:23.360 Well, there's a lot going on with Android because there's 1:04:23.360 --> 1:04:26.040 so many different manufacturers and Gemini has been built into 1:04:26.160 --> 1:04:28.400 just about everything at this point. It just keeps going. 1:04:29.240 --> 1:04:31.240 So that's going to be interesting to see how that 1:04:31.280 --> 1:04:34.439 all develops. All right, Scott Sein, thanks so much from 1:04:34.520 --> 1:04:36.640 c net. If you want to check him out, just 1:04:36.920 --> 1:04:40.040 google c net Scott segn. He covers all things vr 1:04:40.440 --> 1:04:42.960 AR for them and he does a great job at it. 1:04:43.040 --> 1:04:45.800 All right, coming up, we are going to talk about 1:04:45.880 --> 1:04:47.200 Oh we're going to take some more of your calls. 1:04:47.200 --> 1:04:49.440 Eighty to eight Rich one on one eighty eight seven 1:04:49.560 --> 1:04:55.240 four to two, four one zero one. 1:04:57.720 --> 1:04:59.240 Welcome back to rich On Tech. 1:05:00.680 --> 1:05:05.240 Let's go to Kristen in Arcadia. Kristin, you're on with 1:05:05.360 --> 1:05:09.680 rich Hi, Rich how are you good? Thanks for holding sure? 1:05:09.920 --> 1:05:13.640 I was telling about photosticks like the thumb drives that 1:05:13.720 --> 1:05:17.760 you put it into your computer or your phone and 1:05:17.800 --> 1:05:21.720 it extracts all the photos and eliminates duplicates and things 1:05:21.760 --> 1:05:25.760 like that. I was just wondering if you could give 1:05:25.760 --> 1:05:28.080 me a recommendation on what the best one or the 1:05:28.160 --> 1:05:29.920 easiest one to use would be. 1:05:30.840 --> 1:05:32.160 I don't trust them. I don't. 1:05:32.160 --> 1:05:35.440 There's one that's advertised everywhere. I have emailed them to 1:05:35.480 --> 1:05:37.720 get a to get a sample, you know, to review, 1:05:37.920 --> 1:05:40.080 to try it, and they will not write me back. 1:05:40.160 --> 1:05:43.880 So I do not I do not trust the advertised 1:05:44.760 --> 1:05:47.480 the ones that you see online. So I don't think 1:05:47.520 --> 1:05:49.440 there's an easy fix for this. I don't think there's 1:05:49.480 --> 1:05:52.080 a simple way to do this. What are you trying 1:05:52.080 --> 1:05:53.760 to accomplish? And I can help that way? 1:05:54.400 --> 1:05:58.040 I think I'm just trying to get all my photos 1:05:58.040 --> 1:06:00.880 in one place and just have a bad backup copy 1:06:01.040 --> 1:06:04.600 of them. But I also don't want ten versions of 1:06:04.680 --> 1:06:07.600 the same photo in the right in the backup. 1:06:07.720 --> 1:06:09.919 So well, I mean, there's so many ways to manage 1:06:09.960 --> 1:06:12.160 a photo collection, and I think that there's not one 1:06:12.320 --> 1:06:16.480 way for everyone. I have the What I do is 1:06:16.600 --> 1:06:19.360 I just dump all my photos into Google Photos and 1:06:19.760 --> 1:06:22.560 while It does not find duplicates, which is absolutely insane 1:06:22.600 --> 1:06:26.600 to me. It does find similar pictures and it groups 1:06:26.600 --> 1:06:29.000 them together, which makes life a lot easier. So if 1:06:29.040 --> 1:06:31.280 you took like ten pictures in a row, it will 1:06:31.280 --> 1:06:33.800 group those pictures now in a stack, they call it, 1:06:34.120 --> 1:06:36.600 and then you can pick the one that the computer 1:06:36.680 --> 1:06:38.560 says is the best and just delete all the rest. 1:06:38.640 --> 1:06:39.440 And so that's kind of. 1:06:39.440 --> 1:06:42.560 A way to management manage it, okay. But what I 1:06:42.600 --> 1:06:45.160 would say is number one. You probably want if you're 1:06:45.160 --> 1:06:46.960 going to start organizing your photos, you've got them in 1:06:47.000 --> 1:06:49.600 your computer, you want to make sure you have a 1:06:49.640 --> 1:06:51.760 backup first before you do anything. So what I would 1:06:51.760 --> 1:06:54.320 do is just take your collection, put it on a 1:06:54.360 --> 1:06:56.480 hard drive and just now you have a backup before 1:06:56.520 --> 1:06:58.840 you start going in and making changes. That's number one. 1:07:00.080 --> 1:07:02.640 And then you can use a program like the one 1:07:02.680 --> 1:07:06.040 that I've tested that I like is called Duplicate photos 1:07:06.240 --> 1:07:10.280 Fixer dot com. Duplicate photos Fixer dot com. They have 1:07:10.320 --> 1:07:13.720 a version for Mac, for Windows, for Android and iOS, 1:07:14.360 --> 1:07:18.120 and you can use that to get rid of your 1:07:18.200 --> 1:07:22.160 duplicates on your computer now, okay, And then once you 1:07:22.240 --> 1:07:24.200 do that, you could go through and kind of do 1:07:24.320 --> 1:07:27.000 this and then you can back them up. So got 1:07:27.040 --> 1:07:29.520 it backing them up? Are you on iPhone? Are you 1:07:29.560 --> 1:07:31.240 on a Mac or Windows? 1:07:31.840 --> 1:07:32.560 I'm on a Mac. 1:07:32.640 --> 1:07:36.120 Oh you're on a Mac. Okay, so with Mac. You know, 1:07:36.160 --> 1:07:39.600 there's also another app that I like called Gemini. It's 1:07:39.640 --> 1:07:43.800 from uh it's from MacPaw and that will find duplicates 1:07:43.840 --> 1:07:46.040 as well, so you can use you can check out 1:07:46.080 --> 1:07:48.000 those two programs and see which one you like better. 1:07:48.600 --> 1:07:50.800 But once you have them on the you know, all 1:07:50.840 --> 1:07:52.600 figured out and you're kind of you know, you've got 1:07:52.600 --> 1:07:55.280 them narrowed down to the ones you want, then you 1:07:55.320 --> 1:07:57.520 can put them into I would do a cloud service 1:07:57.880 --> 1:07:59.400 and that could be iCloud if you want to keep 1:07:59.400 --> 1:08:02.919 it easy. But if you have Amazon Prime, Amazon gives 1:08:02.920 --> 1:08:06.120 you unlimited photo storage, so you can dump them all 1:08:06.160 --> 1:08:08.640 into there as a backup and then they can just 1:08:08.720 --> 1:08:12.040 be backed up into Amazon Photos and that's free. The 1:08:12.080 --> 1:08:14.280 only downside to that is that it does not give 1:08:14.320 --> 1:08:17.679 you a lot of storage for videos, so you would 1:08:17.720 --> 1:08:18.280 just want to do. 1:08:18.240 --> 1:08:19.120 The pictures in there. 1:08:19.880 --> 1:08:21.839 But the one that I like the most is really 1:08:22.000 --> 1:08:24.800 Google Photos. I think it's still the best out of 1:08:24.840 --> 1:08:28.479 everything out there. It's super easy to use and the 1:08:28.560 --> 1:08:30.880 neat thing about this. You were talking about getting everything 1:08:30.880 --> 1:08:35.720 into one place. You could actually go to photos dot 1:08:35.760 --> 1:08:39.879 Google dot com and just drag and drop your albums 1:08:39.920 --> 1:08:42.360 in there, your your folders in there from your computer 1:08:42.880 --> 1:08:46.559 and it will actually sort out the duplicates. So when 1:08:46.600 --> 1:08:49.120 you're uploading, that's the only time that Google will really 1:08:49.160 --> 1:08:52.880 do this is it will It will stop you from 1:08:52.920 --> 1:08:55.519 putting the same picture in twice as long as the 1:08:55.560 --> 1:08:59.040 picture is identical. If it's similar, you made some changes 1:08:59.120 --> 1:09:01.679 this and that, it will you both. But in general, 1:09:02.080 --> 1:09:03.800 if you drag and drop the same picture, and you 1:09:03.800 --> 1:09:05.479 can try this, just take a picture and drag it 1:09:05.479 --> 1:09:08.160 into Google Photos like three times, it will only take 1:09:08.200 --> 1:09:10.280 the first one and the other ones it will not. 1:09:10.600 --> 1:09:12.559 And so that's another way of just kind of taking 1:09:12.600 --> 1:09:15.639 all your photos from this folder on your computer, dragging 1:09:15.680 --> 1:09:18.080 and dropping them in there, and it will just grab 1:09:18.200 --> 1:09:20.880 all the first run copies or whatever you want to 1:09:20.920 --> 1:09:24.840 call it. And Google also has an app for your 1:09:24.840 --> 1:09:28.040 computer for Google Photos. It's called let's see what's it 1:09:28.080 --> 1:09:29.960 called now? I guess they just call it Google Drive 1:09:30.000 --> 1:09:35.360 at this point, but it will back up your any 1:09:35.479 --> 1:09:38.800 folders that you want on your computer to Google Photos. 1:09:39.240 --> 1:09:43.120 So if you type in Google Photos apps, oh wow, 1:09:43.160 --> 1:09:45.000 why did that do that? Let me see here? 1:09:45.040 --> 1:09:45.439 Where is it? 1:09:46.400 --> 1:09:46.559 Here? 1:09:46.600 --> 1:09:46.880 They are. 1:09:47.280 --> 1:09:49.719 So if you go to Google Photos apps, you can 1:09:49.760 --> 1:09:53.479 find the apps for your different platforms, and one of 1:09:53.520 --> 1:09:58.400 them is Google Photos your computer and let's see here. Interesting, 1:09:58.800 --> 1:10:03.639 the link is not working. That's huh, Google, you got 1:10:03.640 --> 1:10:06.599 to fix that. But yeah, it's I think it's if 1:10:06.640 --> 1:10:10.479 you download the Google Drive app, Google Photos is built 1:10:10.479 --> 1:10:13.559 into there, and so on Google Drive you can go 1:10:13.600 --> 1:10:16.880 into your preferences and you'll see it says backing up 1:10:16.920 --> 1:10:20.200 Google Photos, and you just take whatever you can do 1:10:20.280 --> 1:10:22.840 your whole computer and just you list that as the drive. 1:10:22.920 --> 1:10:25.479 It will go through your whole computer hard drive, find 1:10:25.479 --> 1:10:27.960 every photo and upload it to Google Photos. And that's 1:10:27.960 --> 1:10:30.519 a one way upload, and it's a it's a really 1:10:30.560 --> 1:10:33.280 handy way to get all that stuff in there. But Christin, 1:10:33.320 --> 1:10:36.280 thanks for the call today, appreciate it and get those 1:10:36.720 --> 1:10:39.759 get those photos organized. I'm gonna wait until I'm retired 1:10:39.800 --> 1:10:42.160 to do this, because there's just no way I What 1:10:42.240 --> 1:10:43.640 I do is, at the end of the day, I 1:10:43.640 --> 1:10:46.559 will go through my Google Photos app and I'll just delete, 1:10:46.880 --> 1:10:49.680 like anything nonsense from that day or maybe at the 1:10:49.720 --> 1:10:52.800 end of the week. But just managing everything in my 1:10:52.880 --> 1:10:55.960 photos collection is just impossible at this point. And I 1:10:56.000 --> 1:10:59.120 can tell you because Google tells you how many photos 1:10:59.200 --> 1:10:59.800 I have in there. 1:11:00.600 --> 1:11:03.600 At this point, I am backing up. Let's see what 1:11:03.600 --> 1:11:04.240 do I got here. 1:11:04.479 --> 1:11:06.120 If you go into your Google Photos, there's a little 1:11:06.160 --> 1:11:10.080 backup complete icon and if you tap that, it'll tell 1:11:10.080 --> 1:11:12.760 you I've got two hundred and twenty two nine and 1:11:12.880 --> 1:11:15.639 thirty nine photos backed up. I am not going through 1:11:15.640 --> 1:11:18.920 those today, that is for sure. Talk to me next week. 1:11:19.320 --> 1:11:22.760 We'll see if we can do those. HBO Max before 1:11:22.760 --> 1:11:26.160 we go to break is raising prices once again, the 1:11:26.240 --> 1:11:29.639 third time in three years. HBO Max going up anywhere 1:11:29.680 --> 1:11:32.840 from a dollar to two dollars a month. I do 1:11:32.920 --> 1:11:35.679 think HBO Max has some good programming, but the premium 1:11:35.720 --> 1:11:37.799 plan is now twenty three dollars a month. The cheapest 1:11:37.800 --> 1:11:41.160 plan now eleven dollars a month. You'll start seeing these 1:11:41.479 --> 1:11:45.280 prices for existing subscribers on November twentieth eighty eight. Rich 1:11:45.400 --> 1:11:47.640 one oh one eighty eight seven four to two four 1:11:47.760 --> 1:11:54.280 one zero one back after this. Welcome back to rich 1:11:54.320 --> 1:11:56.759 on Tech. Rich DeMuro here hanging out with you, talking 1:11:56.800 --> 1:12:00.880 technology at triple A rich one oh one eight seven 1:12:01.040 --> 1:12:05.840 four to two four one zero one. This week I 1:12:05.920 --> 1:12:09.760 finished listening to the the Michael J. Fox book brand new. 1:12:09.800 --> 1:12:13.400 It's called Future Boy. So if you love Back to 1:12:13.479 --> 1:12:16.640 the Future, you will love this book. It is just 1:12:16.920 --> 1:12:20.400 about that, just the movie. So it gets into his 1:12:20.439 --> 1:12:22.559 personal life a little bit as he was an actor 1:12:22.640 --> 1:12:25.400 coming up in the world, but it's mostly about filming 1:12:25.479 --> 1:12:28.160 the movie. It's a quick, easy read. I listened to 1:12:28.240 --> 1:12:31.280 it and it was Michael J. Fox reading it, so 1:12:31.320 --> 1:12:34.519 that was kind of fun. But it doesn't go into 1:12:34.640 --> 1:12:37.479 you know, his illness or anything like that, but or 1:12:37.520 --> 1:12:41.479 medical It just really sticks to this movie and the 1:12:41.520 --> 1:12:43.720 fact that he, you know, came up pretty fast in 1:12:43.760 --> 1:12:47.360 the world in Hollywood and then he was doing Family 1:12:47.439 --> 1:12:50.040 Ties and he was doing Back to the Future at 1:12:50.160 --> 1:12:52.800 night on the same day, which was just wild to 1:12:52.840 --> 1:12:55.600 hear and just a little like I didn't realize that 1:12:55.760 --> 1:12:58.519 Eric Stoltz was the original main character and they did 1:12:58.520 --> 1:13:00.840 a swap with Michael J. Fox, and you know, of course, 1:13:00.880 --> 1:13:02.800 I'm sure people on the set were not happy with that, 1:13:04.040 --> 1:13:06.080 but it probably would not have been in the movie today. 1:13:06.080 --> 1:13:07.680 And we don't know, I mean, who knows, but he 1:13:07.680 --> 1:13:10.400 said he played the role very different from Eric Stultz. 1:13:11.240 --> 1:13:13.960 They filmed like six weeks of this movie with the 1:13:13.960 --> 1:13:16.439 first actor and then the rest with Michael J. 1:13:16.560 --> 1:13:16.920 Fox. 1:13:16.960 --> 1:13:20.880 So I'm a big Back to the Future fan, so 1:13:21.000 --> 1:13:22.760 I just ate every second of it. 1:13:22.800 --> 1:13:24.120 I was just like, I love this, I love this, 1:13:24.200 --> 1:13:24.559 I love this. 1:13:25.000 --> 1:13:27.280 It's just a lot of anecdotes about the set and 1:13:27.360 --> 1:13:28.799 filming and how they did things. 1:13:28.880 --> 1:13:30.439 And it's so weird. 1:13:30.280 --> 1:13:32.600 Because you know, I didn't grow up in Southern California, 1:13:32.760 --> 1:13:36.439 but the whole movie, like, I didn't realize where it 1:13:36.479 --> 1:13:39.520 was filmed. But yes, it was filmed in southern California, 1:13:39.560 --> 1:13:42.280 but just at these places that became other places. I mean, 1:13:42.320 --> 1:13:45.280 I know Courthouse Square at Universal obviously I worked there. 1:13:45.600 --> 1:13:49.600 I was a backlot tram tour guide at Universal Studios 1:13:49.640 --> 1:13:51.760 in Hollywood, Yes, I was, so you might have been 1:13:51.800 --> 1:13:55.200 on my tram at one point. It was a fun job. 1:13:55.360 --> 1:13:58.439 You just basically sat there until they needed you to 1:13:58.439 --> 1:14:00.320 do a tram tour, and then you do the tram 1:14:00.400 --> 1:14:02.639 tour and then you'd sit there again and wait until 1:14:02.640 --> 1:14:03.320 they need you again. 1:14:03.720 --> 1:14:05.960 But it's fun. There's all these like Hollywood types. I 1:14:06.000 --> 1:14:07.760 just love talking to you. 1:14:07.840 --> 1:14:09.280 Just sit there and chat with them the whole time 1:14:09.360 --> 1:14:11.400 until your time was up, and then you go up 1:14:11.439 --> 1:14:14.479 there and you'd memorize your whole spiel, give people a 1:14:14.520 --> 1:14:18.360 backlot tour, and do it all over again. Let's go 1:14:18.560 --> 1:14:24.240 to Bob in Sunland, California. Bob, you're on with Rich Here. 1:14:24.320 --> 1:14:29.080 Rich, I'm trying to download some medi cassettes from my 1:14:29.160 --> 1:14:33.200 digital camera to my computer. But for some reason, Windows 1:14:33.200 --> 1:14:37.360 seems to say that doesn't recognize the devices, and that's 1:14:37.360 --> 1:14:39.519 to USB. So I'm going, is there some kind of 1:14:39.560 --> 1:14:42.439 a driver that's available or a program that could use 1:14:42.479 --> 1:14:44.719 to try to do that? Well? 1:14:45.360 --> 1:14:48.360 What type of camera is this? What's the what's the type? 1:14:48.439 --> 1:14:54.599 Is it? Sony cassette cameras? I also have two can 1:14:55.200 --> 1:14:57.400 and still both of them are not able to be 1:14:57.479 --> 1:15:02.040 recognized by my computer. Now about something called Dazzle. I 1:15:02.040 --> 1:15:04.920 think it's about Pinnacle and it also says it doesn't 1:15:04.920 --> 1:15:06.679 recognize the USB connection. 1:15:06.920 --> 1:15:08.599 So right, okay, I've done it. 1:15:09.120 --> 1:15:13.400 Yeah, go ahead, I've done it before with my old 1:15:13.760 --> 1:15:15.960 Windows ninety eight. Is this the computer? I believe it 1:15:16.000 --> 1:15:18.880 not for my own Mac G four, But for some 1:15:18.920 --> 1:15:22.280 reason it's used that Windows does not support that kind 1:15:22.320 --> 1:15:24.599 of a device anymore. 1:15:24.800 --> 1:15:27.040 Yeah, I think that's what's happening here is that these 1:15:27.200 --> 1:15:30.760 uh these devices, do they have the standard RCA cables 1:15:30.840 --> 1:15:32.880 out or no like connections? 1:15:33.320 --> 1:15:37.120 Well, they do have the yellow table and the red 1:15:37.280 --> 1:15:39.400 on one of the cameras. Then the other ones are 1:15:39.439 --> 1:15:43.160 like a fireworks connection that you could come out also. Yeah, 1:15:43.200 --> 1:15:45.559 but other than that, I'm not sure what else I 1:15:45.560 --> 1:15:47.639 could use it to correct to the computer. 1:15:47.880 --> 1:15:50.479 Yeah, the direct USB connection is not going to work 1:15:50.520 --> 1:15:52.920 on these as far as I know, because the USB 1:15:53.439 --> 1:15:55.559 is just not I don't know what you did in 1:15:55.600 --> 1:15:58.280 the past how that worked. But typically these cameras are 1:15:58.320 --> 1:16:01.160 not in a format where the computer can just grab 1:16:01.240 --> 1:16:04.760 that video off of the camera because it's a it's 1:16:04.800 --> 1:16:07.360 just not a format where it's it's you can pull 1:16:07.360 --> 1:16:08.800 it off like if you pop in a cell phone 1:16:08.840 --> 1:16:10.599 these days, you know you can pull the digital video 1:16:10.640 --> 1:16:13.560 off of it, no problem. But these are typically I 1:16:13.600 --> 1:16:16.280 would assume they're recorded in an analog format, even though 1:16:16.280 --> 1:16:19.000 if they say digital and so you would need some 1:16:19.160 --> 1:16:22.599 level of conversion. Now the fire wire that would work, 1:16:22.720 --> 1:16:24.839 but you'd have to find a mac that has that connection. 1:16:24.920 --> 1:16:27.160 I'm not even sure that's that route is worth going down. 1:16:27.280 --> 1:16:30.439 I think the easiest way to do this since you 1:16:30.560 --> 1:16:33.680 still have the camcorder. That's like the toughest part of 1:16:33.680 --> 1:16:37.000 this whole process. But basically, you can buy one of 1:16:37.040 --> 1:16:41.720 these VHS to DVD converters which will capture video from 1:16:41.760 --> 1:16:44.000 your camquorder and put it on your computer. I think 1:16:44.040 --> 1:16:46.519 that's the easiest way to do it. That's what I've done, 1:16:46.960 --> 1:16:49.760 And you just basically hook up your camcorder with those 1:16:49.800 --> 1:16:54.960 three cables, the red, the yellow, and the white, and 1:16:55.000 --> 1:16:57.360 then you plug it into this little device that will 1:16:57.680 --> 1:17:00.280 convert the signal from analog to digital and then your 1:17:00.280 --> 1:17:03.880 computer records it. So it's a it's a kind of 1:17:03.880 --> 1:17:06.640 a time stake. It takes a lot of time to 1:17:06.680 --> 1:17:08.840 do this because it's all done in real time, but 1:17:09.040 --> 1:17:10.720 that's the easiest way to do it. And then you 1:17:10.760 --> 1:17:13.160 get that digital file that you can then trim, edit, 1:17:13.280 --> 1:17:15.320 upload to YouTube whatever you want, put it in your 1:17:15.560 --> 1:17:16.519 your photo collection. 1:17:17.960 --> 1:17:18.080 That. 1:17:18.479 --> 1:17:18.759 Yeah. 1:17:18.800 --> 1:17:21.240 So the two that I recommend are and there's a 1:17:21.240 --> 1:17:24.240 million of these on on on Amazon. And here's the 1:17:24.280 --> 1:17:26.680 reason why I recommend these two because at the end 1:17:26.680 --> 1:17:29.040 of the day, it comes down to the software. So Bob, 1:17:29.080 --> 1:17:31.960 if you are like you know, pretty advanced with things 1:17:32.000 --> 1:17:34.200 and you can find your way around software and everything. 1:17:34.240 --> 1:17:36.800 Then go with one of the cheap ones and you 1:17:36.800 --> 1:17:38.800 can do it that way. But if you want something 1:17:38.840 --> 1:17:43.240 that's a little bit easier, Roxio makes the easy VHS 1:17:43.320 --> 1:17:45.640 to DVD converter. That one's good. You can get an 1:17:45.680 --> 1:17:47.960 Amazon or Best Buy. And then the other one is 1:17:48.000 --> 1:17:51.200 called El Gato E L G A t O and 1:17:51.240 --> 1:17:53.320 that does the same thing, and they both have software 1:17:53.360 --> 1:17:56.160 that that I think is it's all pretty much the same, 1:17:56.200 --> 1:17:58.120 but it's just a little bit easier to understand than 1:17:58.120 --> 1:18:00.280 some of these other companies that I've ordered their products 1:18:00.320 --> 1:18:02.720 on Amazon and it just comes and it's it's like 1:18:02.960 --> 1:18:06.479 you can't figure it out. The other thing, and I 1:18:06.520 --> 1:18:10.599 have not tested this one is the clear Click. So 1:18:10.680 --> 1:18:12.960 this is kind of an all in one. It looks 1:18:13.000 --> 1:18:15.040 like a little black box with a screen on it, 1:18:15.320 --> 1:18:17.960 and so this way you can bypass your computer completely. 1:18:18.439 --> 1:18:21.400 So you would connect the camcorder to this little device, 1:18:21.880 --> 1:18:24.639 press record and it would record it to an SD 1:18:24.760 --> 1:18:26.760 card and then you could pop out that SD card, 1:18:26.760 --> 1:18:32.040 put it in your computer and get the video. So yeah, 1:18:32.040 --> 1:18:33.160 how many tapes do you have? 1:18:34.400 --> 1:18:36.639 Unfortunately I have about twenty and they're all about ten 1:18:36.720 --> 1:18:38.920 years old, family members and stuff like that. So I 1:18:38.960 --> 1:18:41.000 thought now would be a good time to try to 1:18:41.240 --> 1:18:44.000 send into my family was still alive to enjoy. But 1:18:44.560 --> 1:18:46.160 I've been trying a couple of months to figure out 1:18:46.160 --> 1:18:46.680 how to do it. 1:18:47.200 --> 1:18:50.160 Yeah, these two, these two, these three methods will will 1:18:50.200 --> 1:18:52.040 really help you get a headstart on that. And I think, 1:18:52.160 --> 1:18:54.160 you know, even if you're spending one hundred dollars in 1:18:54.160 --> 1:18:56.200 one of these converters, I think that's well worth it 1:18:56.240 --> 1:18:58.320 for twenty tapes. Your those memories are going to be 1:18:59.360 --> 1:19:01.800 you know, invaluable in the future. And the other thing is, 1:19:02.240 --> 1:19:04.120 you know, you'll notice on a lot of these tapes, 1:19:04.200 --> 1:19:06.240 you know, a lot of these memories have started to 1:19:06.560 --> 1:19:09.439 go and so you want to get them. You want 1:19:09.439 --> 1:19:12.200 to get them digitized because you know, we're talking it's 1:19:12.320 --> 1:19:15.040 probably been thirty to forty years since you captured some 1:19:15.080 --> 1:19:15.719 of these videos. 1:19:15.720 --> 1:19:17.360 Maybe you know minimum thirty years I'm. 1:19:17.200 --> 1:19:19.599 Guessing, right, yeah, exactly. 1:19:19.720 --> 1:19:24.559 Yeah, so they decline, you know, in time, just like us. Right, 1:19:24.760 --> 1:19:28.120 I'm not as as a surprise, I used to be 1:19:28.240 --> 1:19:31.840 thirty years ago. Anyway, it's a fun project, and it 1:19:31.920 --> 1:19:33.800 is it is something that does take some time, but 1:19:33.960 --> 1:19:35.880 is once you get it done. It's if you feel 1:19:35.880 --> 1:19:38.040 really good getting this, and like you said, you have 1:19:38.560 --> 1:19:41.559 these cam quarters, which is literally the toughest part. Like 1:19:41.560 --> 1:19:42.800 when I was doing this, I had to go on 1:19:42.840 --> 1:19:45.880 Amazon to buy you know, stuff I had to I 1:19:45.880 --> 1:19:48.320 had to borrow them from friends and family. But you 1:19:48.360 --> 1:19:51.360 know it's or sorry I went on ebaying by by 1:19:51.400 --> 1:19:56.040 a camquarder. But yeah, so anyway, good luck with the project, Bob. 1:19:57.040 --> 1:19:58.360 I'll get fixtures, all right. 1:19:59.240 --> 1:20:01.720 Another fun thing about this is that once you take 1:20:01.760 --> 1:20:04.320 those videos. I did this, I dropped them all into 1:20:04.400 --> 1:20:08.479 Google Photos, and I'm not kidding. It will find people's 1:20:08.520 --> 1:20:12.160 faces in those videos. So if you want to find 1:20:12.200 --> 1:20:15.840 a video, a picture, a clip of Grandma, you can 1:20:16.080 --> 1:20:19.320 find it because Google Photos will say, oh, Grandma's in 1:20:19.360 --> 1:20:23.679 this video, or whoever it is, Uncle Marty whatever. It's 1:20:23.760 --> 1:20:26.160 so cool that it goes frame by frame on those 1:20:26.240 --> 1:20:28.639 videos that you upload and it will identify the faces 1:20:28.640 --> 1:20:31.320 in them and the places. So if you captured a 1:20:31.400 --> 1:20:33.639 video in Italy back in the nineties, you just type 1:20:33.640 --> 1:20:35.679 in Italy it'll find that video. 1:20:36.280 --> 1:20:38.000 So it's really really it to me. 1:20:38.200 --> 1:20:42.880 Digitizing your old pictures and videos feels like you're unlocking 1:20:42.920 --> 1:20:45.559 them for the next generation. And I'll be honest, I 1:20:45.600 --> 1:20:47.720 did a lot of mine. I still have a lot 1:20:47.760 --> 1:20:50.599 more to go. Both at my mom's house. She's got 1:20:50.600 --> 1:20:52.559 a ton of pictures that she's kind of holding on 1:20:52.600 --> 1:20:55.479 too and not letting me get to and I'm like, mom, 1:20:55.560 --> 1:20:57.720 I gotta get these things. We did some there when 1:20:57.720 --> 1:21:00.680 I went home one time, but she doesn't really want 1:21:00.680 --> 1:21:02.280 to send them to me. It's kind of a thing 1:21:02.320 --> 1:21:04.960 where you have to be there to do it. And 1:21:05.000 --> 1:21:07.040 then the video tapes, I've got a bunch at my 1:21:07.160 --> 1:21:09.800 place that I still need to do. I'm a busy guy, 1:21:09.960 --> 1:21:12.040 so you know, it's been proven to be tough to 1:21:12.080 --> 1:21:13.960 do that. But I did a bunch of them, and 1:21:14.000 --> 1:21:15.439 I did a lot of the VHS tapes. So did 1:21:15.479 --> 1:21:17.880 almost all the VHS. But I still have some other 1:21:18.200 --> 1:21:20.960 versions of tapes, like the High eight and the what 1:21:21.040 --> 1:21:22.479 was the other version? There was one of like a 1:21:23.280 --> 1:21:25.759 some version that we used to use for like news 1:21:25.760 --> 1:21:27.599 gathering back in the day. So all my old news 1:21:27.640 --> 1:21:29.280 stuff is on there, like when I first started out 1:21:29.280 --> 1:21:31.880 in the business. So but it is fun to have 1:21:31.920 --> 1:21:33.760 those things digitized. And then you got to grab the 1:21:33.760 --> 1:21:36.120 family bring them into the living room and make them 1:21:36.160 --> 1:21:38.800 sit through these boring When we used to videotape things, 1:21:39.520 --> 1:21:43.280 we used to videotape the entire event, like from start 1:21:43.360 --> 1:21:45.760 to finish. Like it would be like Dad would be 1:21:45.800 --> 1:21:48.120 on the camcorder and he would just start recording and 1:21:48.160 --> 1:21:51.600 it would be like thirty minutes of nothing. Nowadays we 1:21:51.680 --> 1:21:53.840 only record, like when we have a kid's birthday party, 1:21:53.960 --> 1:21:56.120 you literally record your kid blown out the candles and 1:21:56.160 --> 1:21:58.320 that's it. It's like a thirty second clip. You don't 1:21:58.320 --> 1:22:00.600 have anything else. There's no perspective, there's no you know. 1:22:00.600 --> 1:22:02.000 It used to be you take the cam cord, you 1:22:02.000 --> 1:22:04.360 go around the house, be like, you know, Aunt Mabel, 1:22:04.439 --> 1:22:06.599 say hello, you know, like say hi to the camera 1:22:06.600 --> 1:22:08.360 and they'd be like hello. They take their cigarette out, 1:22:08.360 --> 1:22:11.479 you know, put it down and they say hello. Was 1:22:11.520 --> 1:22:12.639 your family party like that? 1:22:12.680 --> 1:22:13.120 Mine was? 1:22:17.320 --> 1:22:19.160 Hey, can you put down that beer and say hi 1:22:19.240 --> 1:22:19.799 to the kids? 1:22:20.600 --> 1:22:21.760 Was your family party like that? 1:22:22.360 --> 1:22:24.840 Eighty eight rich one On one eighty eight seven four 1:22:24.880 --> 1:22:26.639 to two four one zero one. 1:22:27.439 --> 1:22:28.240 Back after this. 1:22:32.240 --> 1:22:36.519 Rich Tomuro here hanging out with you talking technology, triple 1:22:36.560 --> 1:22:39.160 eight rich one on one eighty eight seven four to 1:22:39.160 --> 1:22:43.800 two four one zero one. Uh The website is rich 1:22:44.000 --> 1:22:48.040 on tech dot TV. Uh there you can hit contacts 1:22:48.040 --> 1:22:51.840 submit your question that way. We were talking about old 1:22:51.880 --> 1:22:55.600 family parties and uh, I have so many memories. I 1:22:55.600 --> 1:22:58.000 grew up in a big family, five kids, you know, 1:22:58.040 --> 1:23:01.599 my parents, and uh so it was just always always 1:23:03.600 --> 1:23:06.200 it's just always a party, like any day of the week. 1:23:06.240 --> 1:23:07.840 But we used to have a lot of family parties 1:23:07.840 --> 1:23:10.559 because it was always someone's birthday or a holiday. And 1:23:10.720 --> 1:23:13.360 I won't I won't mention the family member. I don't 1:23:13.400 --> 1:23:16.160 think they listen, but they might. But I remember my family. 1:23:16.200 --> 1:23:18.240 I had one family member who always used to say 1:23:18.320 --> 1:23:20.920 children should be seen and not heard. And I just 1:23:20.960 --> 1:23:24.960 looked that up thanks to the magic of AI. This 1:23:25.320 --> 1:23:29.559 the It's an outdated and harmful expression that is widely 1:23:29.600 --> 1:23:34.000 rejected today by child development experts. The phrase suggests that 1:23:34.080 --> 1:23:37.800 children should be presentable but quiet in the company of adults. 1:23:38.040 --> 1:23:38.759 Uh yeah. 1:23:39.360 --> 1:23:44.080 Traced back to the fifteenth century England, child's thoughts and 1:23:44.120 --> 1:23:46.439 opinions were less important than an adults. I mean, we 1:23:46.560 --> 1:23:49.000 know I've got two kids, but believe me, we know 1:23:49.120 --> 1:23:52.200 that's not the case anymore. Kids are like it's gone, 1:23:52.920 --> 1:23:55.160 what eighty like? Kids are you know? Kids says one thing. 1:23:55.200 --> 1:23:58.000 You're like, hold on, what let me hold on? Write 1:23:58.040 --> 1:24:03.799 that down? That was amazing kidding. But my wife, Corrap 1:24:04.240 --> 1:24:06.880 says the same thing. She says that she had a 1:24:06.880 --> 1:24:09.760 family member who's said the same exact thing. Children should 1:24:09.760 --> 1:24:11.799 be seen and not heard. That is not the case anymore, 1:24:11.840 --> 1:24:15.360 and that is not the case kids are now. It's 1:24:15.400 --> 1:24:17.960 such a different world that we live in where kids 1:24:17.960 --> 1:24:20.400 are just part of everything now. I mean it's like, 1:24:20.920 --> 1:24:22.479 I mean it's funny you go to like a fancy 1:24:22.520 --> 1:24:24.799 restaurant and kids are just there, like on their iPad. 1:24:25.080 --> 1:24:27.759 It's like dad's paying like eighty bucks for a stake 1:24:27.800 --> 1:24:29.760 and the kid is literally on like roadblocks. 1:24:30.240 --> 1:24:31.679 I could care less that they're there. 1:24:32.920 --> 1:24:38.400 Amazon Luna is adding a game Night and free Prime games. 1:24:38.439 --> 1:24:42.000 So Amazon Luna is Amazon's cloud gaming platform. They just 1:24:42.080 --> 1:24:45.320 redesigned it and now Prime members get accessed to over 1:24:45.400 --> 1:24:48.360 fifty games included for free. And one of the big 1:24:48.360 --> 1:24:50.600 additions is called game Night, which is a collection of 1:24:50.640 --> 1:24:54.880 twenty five plus family friendly local multiplayer games. 1:24:54.920 --> 1:24:55.599 What does this mean? 1:24:56.040 --> 1:24:57.680 It means you can play games with your friends in 1:24:57.680 --> 1:25:00.599 front of your TV like casual games. You can use 1:25:00.600 --> 1:25:02.479 your phone as a controller, so you scan a QR 1:25:02.520 --> 1:25:05.559 code on the TV to join in. There's classics like Clue, 1:25:05.640 --> 1:25:08.680 Ticket to Ride, Angry Birds, and I was wondering if 1:25:08.720 --> 1:25:10.960 they would include this, and sure enough they did. Jackbox, 1:25:11.320 --> 1:25:14.240 so you know Jackbox, the party game we played a. 1:25:14.200 --> 1:25:16.799 Lot during the pandemic. That is included. 1:25:17.120 --> 1:25:20.760 There's also an original title called Courtroom Chaos starring Snoop Dogg. 1:25:21.680 --> 1:25:24.960 This is an AI powered voice driven improv game where 1:25:24.960 --> 1:25:28.400 you play out absurd court cases before judge Snoop Dogg. 1:25:29.080 --> 1:25:31.800 Snoop Dogg's got his hand in everything. All of this 1:25:31.920 --> 1:25:35.720 runs on devices you have like your Fire TV devices 1:25:35.760 --> 1:25:38.439 and your phones, your tablets and that kind of stuff. 1:25:38.880 --> 1:25:39.719 So kind of cool. 1:25:39.880 --> 1:25:44.080 Anyway, if you have an Amazon Fire TV device, definitely 1:25:44.160 --> 1:25:46.000 check out Amazon Luna if you want to play games 1:25:46.000 --> 1:25:46.599 with your friends. 1:25:46.680 --> 1:25:50.120 That's fun. Let's see. 1:25:50.360 --> 1:25:53.479 Let's see Carlos in Brooksville, Carlos in Florida. 1:25:53.479 --> 1:25:54.080 What's up? 1:25:55.320 --> 1:25:56.360 Okay, what's going on? 1:25:56.760 --> 1:26:01.360 Thanks for taking my call? But what is up with 1:26:01.600 --> 1:26:04.640 the I get a phone call? It could be an 1:26:04.680 --> 1:26:08.479 eight hundred number. It could be a local like I'm 1:26:08.479 --> 1:26:11.040 in the three five two area, coulde it could be 1:26:11.080 --> 1:26:11.840 a local number. 1:26:12.240 --> 1:26:13.080 I look at it. 1:26:14.040 --> 1:26:16.160 I don't know. It doesn't say who it is. I 1:26:16.200 --> 1:26:21.000 pick it up and I say hello, and they're silent. 1:26:22.920 --> 1:26:28.040 Thirty seconds later it hangs up. Yes, what kind of 1:26:28.040 --> 1:26:29.720 information are they getting from that? 1:26:30.000 --> 1:26:30.200 Well? 1:26:30.200 --> 1:26:36.120 Sometimes lately, lately they've been saying. Lately they've been saying goodbye. 1:26:37.000 --> 1:26:39.240 Well, here's what I think is happening. I mean, there's 1:26:39.280 --> 1:26:41.759 so many of these scams out there with these these numbers. 1:26:41.800 --> 1:26:42.400 I'm not kidding. 1:26:42.439 --> 1:26:45.120 My phone, my personal phone got on some sort of list. 1:26:45.240 --> 1:26:47.840 I am not kidding when I tell you, Carlos, it 1:26:47.920 --> 1:26:52.760 is getting a call now almost every fifteen minutes. And 1:26:52.920 --> 1:26:57.080 thank god that Apple added this call screening feature because 1:26:57.080 --> 1:26:58.920 that's the only thing I'm saving my number right now. 1:26:59.080 --> 1:27:01.160 Otherwise I have to change my phone number. But I'm 1:27:01.160 --> 1:27:04.000 not kidding. I've got unknown callers. I've got twenty two 1:27:04.240 --> 1:27:08.719 in the past three days, so it's just like non 1:27:08.760 --> 1:27:11.920 stop anyway. What they're trying to do I think is 1:27:12.120 --> 1:27:15.680 active identify, like if your phone number is active, So 1:27:15.880 --> 1:27:19.439 in general they're calling and there's like, so, what's happening 1:27:19.520 --> 1:27:22.680 is do scammers feed a million phone numbers into their 1:27:22.680 --> 1:27:26.760 computer system computer system dials all those numbers automated very 1:27:26.880 --> 1:27:28.760 quickly gets through to you. 1:27:29.080 --> 1:27:30.720 They know that ninety nine percent. 1:27:30.439 --> 1:27:32.720 Of those nobody's gonna pick up, nobody's gonna answer, or 1:27:32.720 --> 1:27:34.680 it's gonna be some sort of call screening, so it 1:27:34.800 --> 1:27:37.080 just hangs up. But when you pick up your phone 1:27:37.479 --> 1:27:39.920 and you say hello, all of a sudden, they're saying, 1:27:39.960 --> 1:27:41.640 like I said earlier, we got a live one. We 1:27:41.760 --> 1:27:44.960 got one, and then it will take that number in 1:27:45.040 --> 1:27:47.040 a route it to someone who's in some sort of 1:27:47.080 --> 1:27:50.040 boiler room somewhere that's taking these calls, and they will 1:27:50.040 --> 1:27:53.599 pick up and say, oh, hello, Carlos, Yes, we would 1:27:53.640 --> 1:27:56.000 love to sell you on this or whatever. You know, 1:27:56.040 --> 1:27:57.920 you've got to warn out or whatever they try to 1:27:57.920 --> 1:27:59.920 do to scam you. And that's really what they're doing, 1:28:00.479 --> 1:28:03.960 is they are trying to get a live lead, and 1:28:04.000 --> 1:28:07.880 so that kind of delay you're hearing is all of 1:28:07.920 --> 1:28:11.479 their systems working to kind of, you know, get that call, 1:28:11.880 --> 1:28:13.960 verify that there's a live human on the other end, 1:28:14.040 --> 1:28:17.040 and then flip that call to a live scam artist 1:28:17.080 --> 1:28:19.080 that's going to try to take you for everything you're worth. 1:28:19.840 --> 1:28:22.880 The reason why you're hearing goodbye is when something doesn't 1:28:22.920 --> 1:28:25.120 work like their system, you know, times out, or it 1:28:25.120 --> 1:28:28.240 doesn't get to a person, or all the scammers are busy, 1:28:28.640 --> 1:28:30.920 you know, so maybe they're all on calls with other people. 1:28:31.040 --> 1:28:33.559 So that's what I think is happening there. But there 1:28:33.600 --> 1:28:36.160 are so many different scams out there. I actually this 1:28:36.200 --> 1:28:38.320 is probably why I'm getting so many calls. I answer 1:28:38.360 --> 1:28:40.439 a lot of these scam calls, and I will try 1:28:40.479 --> 1:28:42.360 to see like what they're doing, just to kind of 1:28:42.400 --> 1:28:44.760 get educated on what they're trying to do to us. 1:28:45.040 --> 1:28:47.840 Because if they're asking, like, hey, Rich, you know, can 1:28:47.880 --> 1:28:50.920 we get your social just to confirm things, and I'm like, dude, 1:28:50.960 --> 1:28:52.720 come on, like you got to try harder than that. 1:28:53.520 --> 1:28:57.280 Thanks for the call, Carlos, appreciate it quickly before we 1:28:57.920 --> 1:29:02.400 go to our next inner. Verizon has a new home 1:29:02.439 --> 1:29:06.280 Internet plan, a wireless home Internet plan called Light twenty 1:29:06.320 --> 1:29:10.080 five dollars a month. That's after all the discounts, but 1:29:10.160 --> 1:29:13.400 it's for light Internet users, so think email, web browsing. 1:29:13.439 --> 1:29:16.959 Streaming shows speeds range from ten to twenty five megabits 1:29:17.000 --> 1:29:19.840 per second, and it doesn't it slows down after one 1:29:19.880 --> 1:29:23.080 hundred and fifty gigs, but it always stays online. So anyway, 1:29:23.120 --> 1:29:26.680 twenty five dollars a month home Internet light from Verizon. 1:29:27.160 --> 1:29:29.040 So if you want to get something that's cheap and 1:29:29.080 --> 1:29:31.519 it just does the trick home Internet light from Verizon 1:29:31.560 --> 1:29:32.120 New Plan. 1:29:32.040 --> 1:29:32.519 Check it out. 1:29:32.920 --> 1:29:35.240 Coming up, we're going to talk about rental cars that 1:29:35.280 --> 1:29:41.800 get delivered to you autonomously. Welcome back to rich on Tech. 1:29:41.880 --> 1:29:44.840 Rich DeMuro here hanging out with you, talking technology triple 1:29:44.880 --> 1:29:47.760 eight Rich one oh one eight eight eight seven four 1:29:47.760 --> 1:29:51.320 to two four to one zero one. Christy writes in Rich, 1:29:51.400 --> 1:29:53.840 I enjoy your Saturday radio show and newsletter. I've learned 1:29:53.840 --> 1:29:56.280 so much on the past. You recommended a robot vacuum, 1:29:56.280 --> 1:29:58.840 but I can't remember which one. Can you remind me 1:29:58.880 --> 1:30:02.679 what models suggested? And your favorite password manager? Oh, Christy, 1:30:02.720 --> 1:30:04.400 you just want to know it all. But yes, it's 1:30:04.439 --> 1:30:05.240 the robo Rock. 1:30:06.600 --> 1:30:07.800 Is it the F twenty five? 1:30:07.920 --> 1:30:09.360 Hold on, I got to make sure I got this one, 1:30:09.439 --> 1:30:13.240 robo Rock F twenty five. It's a vacuum mop all 1:30:13.280 --> 1:30:16.920 in one which I love. And then for password manager 1:30:17.000 --> 1:30:19.960 for free, I like Bitwarden, which is free, open source 1:30:20.000 --> 1:30:21.160 works and all the platforms. 1:30:21.200 --> 1:30:22.719 It is really really good. 1:30:23.080 --> 1:30:24.720 And then Bob writes, in a few weeks ago you 1:30:24.800 --> 1:30:26.880 raved about whisper flow on your show. I tried it 1:30:26.960 --> 1:30:29.639 on my Mac and it was really impressive, fast, accurate, 1:30:29.640 --> 1:30:31.719 and easy. But then I started seeing other user's dictation 1:30:31.920 --> 1:30:34.240 show up, which made me think they could see mine. 1:30:35.040 --> 1:30:36.960 Contacted their support. I only got to thank you for 1:30:37.000 --> 1:30:40.360 your patience. I'm blind and had high hopes for whisper flow, 1:30:40.400 --> 1:30:42.120 but this is a deal breaker. I hate to go 1:30:42.160 --> 1:30:45.240 back to Apple Dictation. Is there a reliable, secure dictation 1:30:45.360 --> 1:30:49.759 app for Mac that does not require Windows? Yeah, whisper 1:30:49.800 --> 1:30:51.799 flow should still be perfect. 1:30:51.840 --> 1:30:52.240 It is not. 1:30:52.479 --> 1:30:54.840 You know, they've got privacy built in. Believe me. I 1:30:54.920 --> 1:30:56.920 use it on a daily basis. I will tell you. 1:30:57.360 --> 1:30:59.840 And this might have corresponded to when you had this happen. 1:31:00.240 --> 1:31:04.880 That AWS outage drove me nuts because nothing was working 1:31:04.920 --> 1:31:07.040 with whisper flow. And then the other thing is you'll 1:31:07.080 --> 1:31:10.680 notice this with all these ais. If you're recording and transcribing, 1:31:10.720 --> 1:31:13.439 you don't say anything. It just hallucinates stuff, it'll make 1:31:13.520 --> 1:31:15.880 up things. So maybe that's what was happening. You were 1:31:15.920 --> 1:31:19.080 pausing or something for a very long time, and that 1:31:19.240 --> 1:31:21.240 was just bringing up random words that you might have 1:31:21.320 --> 1:31:23.880 thought were other people's. But with all that said, if 1:31:23.880 --> 1:31:25.559 you want to try an alternative. There is another one 1:31:25.560 --> 1:31:29.640 I've been testing. It's called monologue mon monologue, I mean, 1:31:29.640 --> 1:31:33.360 you know how to spell that monologue for mac And 1:31:33.439 --> 1:31:38.280 they've got a dictation app that's very similar monologue dot t. 1:31:39.240 --> 1:31:43.000 So check it out. Yeah there you go. All right, 1:31:43.479 --> 1:31:49.000 we've got Thomas vander Oh here from they they are 1:31:49.040 --> 1:31:53.559 doing remote driven door to door car rental. Let's talk 1:31:53.600 --> 1:31:55.559 to Thomas about how this is all working. Thomas, thanks 1:31:55.560 --> 1:31:56.040 for joining me. 1:31:56.800 --> 1:31:58.559 Hi Rich be on air here. 1:31:58.800 --> 1:32:03.840 Yeah, So what they is there is a complete new 1:32:03.880 --> 1:32:07.760 mobility service and actually doesn't exist anywhere outside of Las 1:32:07.840 --> 1:32:10.559 Vegas these days. And basically how it works is you 1:32:10.600 --> 1:32:13.000 can just open the way app and you click a 1:32:13.000 --> 1:32:15.720 button and within a few minutes you just get an 1:32:15.760 --> 1:32:18.400 electric car delivered to your doorsteps so wherever you are, 1:32:18.479 --> 1:32:21.559 right and no person in there, because that's been taken 1:32:21.600 --> 1:32:24.800 care of our remote driver who basically remotely brings you 1:32:24.880 --> 1:32:27.920 that car, and one that car is in front of 1:32:27.920 --> 1:32:30.200 your door, you as a customer, you get inside and 1:32:30.240 --> 1:32:32.600 you actually drive the car yourself. Right, So then it 1:32:32.600 --> 1:32:35.720 becomes a car rental and you can do whatever you 1:32:35.720 --> 1:32:37.160 want with a car, right. You can use it for 1:32:37.200 --> 1:32:40.120 twenty minutes, for two hours to go grocery shopping, or 1:32:40.160 --> 1:32:40.960 for two days. 1:32:41.200 --> 1:32:44.280 It doesn't matter because it's very flexible. 1:32:44.320 --> 1:32:46.160 And at the end of the right, let's say you're 1:32:46.160 --> 1:32:49.600 in front of your office or in front of your destination. 1:32:50.160 --> 1:32:51.760 You just get out and you don't have to find 1:32:51.800 --> 1:32:54.360 parking because then another remote driver comes and parks the 1:32:54.439 --> 1:32:54.920 car for you. 1:32:55.280 --> 1:32:57.360 Okay, this is such a wild concept because you keep 1:32:57.400 --> 1:33:01.240 saying remote driver. So someone is drying this car remotely 1:33:01.680 --> 1:33:03.640 from like and I've seen this in the past. I 1:33:03.640 --> 1:33:07.200 saw Demo another company that was doing this, and basically 1:33:07.280 --> 1:33:09.559 they were at like a almost like a gaming setup 1:33:09.600 --> 1:33:11.120 with like a bunch of screens, and they were with 1:33:11.360 --> 1:33:14.280 a steering wheel in like an office building and they're 1:33:14.320 --> 1:33:16.800 literally driving the car down the streets of Las Vegas. 1:33:16.920 --> 1:33:17.880 Is that what's happening here? 1:33:18.640 --> 1:33:19.760 Yeah, that's exactly right. 1:33:20.240 --> 1:33:25.280 Imagine you know, a centralized office space right where people come. 1:33:25.160 --> 1:33:26.920 To work the job of the future. 1:33:26.920 --> 1:33:29.680 If you also remote drivers, they come there, they sit 1:33:29.760 --> 1:33:32.479 in front of a remote driving station. So you have 1:33:32.880 --> 1:33:36.600 displaced monitors, you have a remote driving steering wheel, you 1:33:36.640 --> 1:33:39.160 have gas pedals and brake pedals, and you hear the 1:33:39.200 --> 1:33:42.599 audio from the vehicle and then in real time video 1:33:42.600 --> 1:33:44.600 gets transmitted from a vehicle that can be in the 1:33:44.600 --> 1:33:47.120 same city, right, but it can also be hundreds of 1:33:47.120 --> 1:33:51.240 miles away, transmit the video and the audio over redundant networks, 1:33:51.479 --> 1:33:53.920 and then that remote driver basically takes it all into 1:33:53.920 --> 1:33:55.680 account and then remotely drives that car. 1:33:55.920 --> 1:33:57.519 So what do I put on my resume for this 1:33:57.760 --> 1:33:58.400 remote driver? 1:33:58.479 --> 1:33:58.559 Like? 1:33:58.600 --> 1:34:00.879 Am I like, oh, I'm good at Mario or Forza. 1:34:02.320 --> 1:34:06.479 Yeah, we haven't seen that in CVS, or at least 1:34:06.520 --> 1:34:09.960 I'm I'm not aware of that. But yeah, we see 1:34:09.960 --> 1:34:14.280 a lot of remote drivers actually who are Uber drivers, right, 1:34:14.800 --> 1:34:18.720 who might not like the interaction often with rowdy customers, right, 1:34:18.760 --> 1:34:23.680 because you don't have this physical interaction with with the 1:34:23.720 --> 1:34:27.400 person in the car. So we see many folks coming 1:34:27.400 --> 1:34:32.280 from Uber or Lift. Also a lot of female drivers, 1:34:32.360 --> 1:34:37.120 right because of these security benefits. We also have younger 1:34:37.160 --> 1:34:40.920 folks but also elderly folks, all different kinds of you know, 1:34:41.720 --> 1:34:44.400 drivers who are interested in new technology and who also 1:34:44.400 --> 1:34:48.040 really enjoy being surrounded by other teammates to have coffee breaks, 1:34:48.080 --> 1:34:51.760 have bathroom breaks, right, to have a good time with 1:34:51.800 --> 1:34:53.040 other remote drivers around you. 1:34:53.320 --> 1:34:55.519 It's such a brilliant idea because I lived when I 1:34:55.520 --> 1:34:58.120 lived in the New York area, I use a thing 1:34:58.160 --> 1:35:00.880 called zip car. This was many many of your and 1:35:00.920 --> 1:35:03.720 the toughest part was you had to get to the 1:35:03.800 --> 1:35:06.840 car to rent it. Now, the whole rental process was automated. 1:35:07.240 --> 1:35:08.760 You would, you know, open it up with your phone 1:35:08.800 --> 1:35:10.479 or whatever. I can't remember exactly how we did it, 1:35:10.920 --> 1:35:13.240 you know, but getting to the car and then dropping 1:35:13.280 --> 1:35:15.040 off the car at a certain time was always like 1:35:15.120 --> 1:35:18.200 such a pain. This is you get the car on 1:35:18.280 --> 1:35:20.840 demand on the app. It delivers it to the front 1:35:20.840 --> 1:35:23.040 of wherever you are, and then when you're done with it, 1:35:23.120 --> 1:35:25.439 you can be at the same place or a completely 1:35:25.439 --> 1:35:29.759 different place and just someone will remote drive it off exactly. 1:35:29.880 --> 1:35:31.559 Yeah, I think zip car is a good comparison to 1:35:31.560 --> 1:35:34.400 the zip card is obviously car rentals. But I think 1:35:34.840 --> 1:35:36.439 I mean, we've been working on this now for over 1:35:36.520 --> 1:35:38.960 seven years with over one hundred and fifty people to 1:35:39.640 --> 1:35:43.040 make this technology work, and it just doesn't exist anywhere. 1:35:43.320 --> 1:35:47.320 And the what I find what really drives us is 1:35:47.360 --> 1:35:49.599 that we believe this new mobility service we. 1:35:49.560 --> 1:35:51.719 By the way, we call this driverless rental cars. 1:35:51.800 --> 1:35:54.439 Right, so we see the future where hopefully there will 1:35:54.439 --> 1:35:57.600 be robotaxis kind of the next generation of taxis or 1:35:57.680 --> 1:36:00.639 right hailing, and then there will be driverless rental cars. 1:36:00.640 --> 1:36:03.960 This is the concept that that we build, which is 1:36:03.960 --> 1:36:06.680 the next generation of course of car rental right or 1:36:06.760 --> 1:36:10.480 car sharing, as well as private car ownership right. And 1:36:10.560 --> 1:36:13.439 we believe this will significantly change how we live in 1:36:13.479 --> 1:36:15.800 cities hopefully. You know, we want to be seen as 1:36:15.840 --> 1:36:18.920 the company that got rid of private co ownership in 1:36:19.280 --> 1:36:22.639 cities because they're clogging our streets and not moving very much. 1:36:22.760 --> 1:36:24.519 And the main reason why we believe it's going to 1:36:24.560 --> 1:36:27.280 be so so big because it is door to door right, 1:36:27.320 --> 1:36:28.320 so we don't have to walk and. 1:36:28.240 --> 1:36:29.080 You don't have to park. 1:36:29.360 --> 1:36:31.600 But at the same time, it's half the price of 1:36:31.600 --> 1:36:34.360 the next best alternative, which is right hailing right, so 1:36:34.439 --> 1:36:37.160 it's by far, by far the most affordable way to 1:36:37.200 --> 1:36:39.880 get from A to B. And by lowering this price point, 1:36:40.120 --> 1:36:41.960 we really hope that we see a lot of people 1:36:41.960 --> 1:36:45.400 and we start seeing that using our service. You know, 1:36:45.479 --> 1:36:47.160 they day in and day out to get from A 1:36:47.280 --> 1:36:48.040 to B in cities. 1:36:48.840 --> 1:36:50.680 So you're doing this in Las Vegas, how do you 1:36:50.720 --> 1:36:53.439 scale up in other cities and also places where this 1:36:53.600 --> 1:36:54.960 type of thing may not be allowed. 1:36:55.960 --> 1:36:59.519 Yeah, so it's super exciting right now in Las Vegas. Right, 1:36:59.520 --> 1:37:01.920 so we cross over twenty five thousand trips, right, so 1:37:01.960 --> 1:37:03.880 you can actually get us in downtown Las Vegas. You 1:37:03.880 --> 1:37:05.880 can also get us on this strip right where there's 1:37:05.920 --> 1:37:09.240 all the hotels. We're growing now to one hundred vehicles, 1:37:09.320 --> 1:37:12.519 right and then beyond that in twenty twenty six. And yeah, 1:37:12.520 --> 1:37:14.240 we don't want to just be in Las Vegas, but 1:37:14.280 --> 1:37:18.080 we also want to launch other cities, right, so there 1:37:18.160 --> 1:37:21.639 is a backlock of cities that we've been talking to. Actually, 1:37:21.680 --> 1:37:24.320 a lot of cities really want us to come. How 1:37:24.360 --> 1:37:26.920 you can imagine this, and we made this public. We 1:37:27.160 --> 1:37:31.080 recently actually remotely drove in San Francisco right from Las Vegas, 1:37:31.160 --> 1:37:34.760 So think about that. Unlike, for example, robot taxis where 1:37:34.760 --> 1:37:37.120 you have to do a lot of you know a 1:37:37.120 --> 1:37:39.920 lot of time to go into a new city, with 1:37:40.080 --> 1:37:43.720 remote driving, you don't have to create very intensive you know, 1:37:44.080 --> 1:37:47.799 three D often based on lighter maps in the city, 1:37:48.040 --> 1:37:51.080 but it's a much faster process. So within like one 1:37:51.120 --> 1:37:54.120 to two weeks, we were able to remotely drive in 1:37:54.160 --> 1:37:57.639 San Francisco without any person inside, but from Las Vegas, 1:37:57.680 --> 1:38:00.000 So you can think about that. We have our centralize 1:38:00.080 --> 1:38:02.120 remote driving center in Las Vegas, and then we can 1:38:02.200 --> 1:38:03.439 just launch other cities. 1:38:03.600 --> 1:38:06.040 So you can activate a new city pretty quickly without 1:38:06.240 --> 1:38:08.880 you know, building a big, you know place for people 1:38:08.920 --> 1:38:09.719 to drive remotely. 1:38:09.720 --> 1:38:11.439 They could drive from anywhere. In the future. 1:38:11.479 --> 1:38:14.280 I imagine people theoretically be able to drive from their 1:38:14.280 --> 1:38:14.840 homes too. 1:38:15.080 --> 1:38:19.160 I mean that's you know, actually, it's funny. 1:38:19.000 --> 1:38:23.600 We just had a massive announcement in one of the 1:38:23.640 --> 1:38:28.679 newspapers where it says a home office for drivers. So 1:38:29.160 --> 1:38:32.080 many people think that that will be possible. It might 1:38:32.080 --> 1:38:35.799 be actually also downe in the let's say medium future. 1:38:36.040 --> 1:38:40.280 But of course, our remote driving center is highly like 1:38:40.360 --> 1:38:45.240 technology basically of course redundant power, redundant fiber, there's all 1:38:45.320 --> 1:38:47.800 kinds of you know, lock ins and so forth. So 1:38:47.840 --> 1:38:50.360 there's there's a lot of redundancy, safety, security and so 1:38:50.400 --> 1:38:52.679 forth that happens on the remote driver center side. 1:38:52.720 --> 1:38:54.280 So let's say for. 1:38:54.520 --> 1:38:57.080 The near future, it will still be in a centralized, 1:38:57.880 --> 1:38:58.759 centralized location. 1:38:59.400 --> 1:39:02.840 We're talking with the Thomas vander Oh of Vey dot 1:39:02.880 --> 1:39:06.559 iovey dot io. They are basically a rental car that's 1:39:06.600 --> 1:39:10.280 delivered driver list to your wherever you are, and then 1:39:10.280 --> 1:39:11.840 you can drop it off wherever you want and the 1:39:11.840 --> 1:39:15.120 remote driver will pick it up and virtually, I guess 1:39:15.120 --> 1:39:17.040 I should say, and just drive it back to the 1:39:17.080 --> 1:39:20.960 next person or whatever. Well, can you ever install this 1:39:21.040 --> 1:39:24.040 technology in someone's car, like a personal car, like like 1:39:24.120 --> 1:39:26.800 my car? Could you adapt it to like where I 1:39:26.800 --> 1:39:28.840 can make money by you using it? 1:39:29.479 --> 1:39:35.360 So that's basically down the line what we call integration 1:39:35.479 --> 1:39:39.160 to personal cars right now. So if you think about 1:39:39.200 --> 1:39:41.559 our technologies as a camera based system, so we don't 1:39:41.560 --> 1:39:43.920 need a lot of computers, we don't need light, oars, 1:39:44.040 --> 1:39:47.880 radars and all like the many senses that robotaxis need. 1:39:47.960 --> 1:39:51.639 So it's a very very inexpensive technology that you have 1:39:51.720 --> 1:39:55.960 to put put on vehicles. It takes in order to 1:39:56.000 --> 1:39:58.320 adapt to a new vehicle model. It takes a few weeks, right, 1:39:58.360 --> 1:39:59.680 So it's not like that we can just put it 1:39:59.680 --> 1:40:02.080 on any car. If you happen to have a Kia 1:40:02.439 --> 1:40:05.240 Electric e Nero that's the one that we're using, we 1:40:05.280 --> 1:40:08.639 could also put it onto your personal car. But yeah, 1:40:08.760 --> 1:40:10.840 it's not that we can just take our technology and 1:40:10.880 --> 1:40:13.280 put it onto any car right away. Having said that, 1:40:13.320 --> 1:40:17.080 we have you know, various partnerships in the works. One 1:40:17.120 --> 1:40:19.800 that we announced with stillentis which is like RAM and 1:40:19.920 --> 1:40:24.120 you know Pujol. And the exciting thing is that all 1:40:24.160 --> 1:40:27.880 the new vehicles that are being produced, they already have cameras, right, 1:40:28.200 --> 1:40:31.559 They all have the software and the pieces that is 1:40:31.640 --> 1:40:35.080 needed to basically make a vehicle remote driveable. So we 1:40:35.120 --> 1:40:38.800 see a future but that takes probably still like a 1:40:38.840 --> 1:40:41.320 couple of years, two three years maybe where you start 1:40:41.360 --> 1:40:45.400 seeing from the production line, you know, personal cars or 1:40:45.439 --> 1:40:48.519 any kind of vehicle being remote drivable, right because you 1:40:48.560 --> 1:40:50.800 don't need to add any additional hardware on these vehicles 1:40:50.840 --> 1:40:53.559 because they already have the cameras and so forth. So 1:40:54.000 --> 1:40:56.040 then in your personal car, you can get a car 1:40:56.240 --> 1:40:57.680 and then say, okay, I don't want to part my 1:40:57.720 --> 1:41:00.200 own car, so you can get a remote valet or 1:41:00.240 --> 1:41:02.240 maybe had a few glasses to drink at the party, 1:41:02.280 --> 1:41:04.640 and that car drives you back right fully, So you 1:41:04.680 --> 1:41:08.280 have your own personal chauffeur or drives your kids to school, 1:41:08.680 --> 1:41:11.240 or the Airbnb of cars, you can share your car 1:41:11.280 --> 1:41:13.560 with friends and families or with a larger network. So 1:41:13.600 --> 1:41:15.479 all these things will be possible, but it will take 1:41:15.880 --> 1:41:18.040 a little bit of time just because that needs full 1:41:18.080 --> 1:41:21.320 integration with the automobiles. 1:41:20.880 --> 1:41:22.720 With the tech stack built into the car. All right, 1:41:22.720 --> 1:41:27.960 Thomas Vandro a fascinating conversation. Check it out. It's vay 1:41:28.160 --> 1:41:31.160 dot Io. Next time you're in Las Vegas, get a 1:41:31.200 --> 1:41:35.280 rental car delivered driverless, and then you drive. You take 1:41:35.320 --> 1:41:37.160 over and drive it, and then you just return it. 1:41:37.720 --> 1:41:40.519 Eighty eight rich one oh one. We're gonna do feedback 1:41:40.600 --> 1:41:49.120 coming up right after this. Welcome back to rich on Tech. 1:41:49.160 --> 1:41:51.799 We are going to get right into the feedback segment 1:41:51.880 --> 1:41:56.400 because see it is overflowing this week. Jan writes in 1:41:56.640 --> 1:42:00.479 l L listening and OMG, children should be seen and 1:42:00.520 --> 1:42:02.200 not heard. Came out of my father's mouth on a 1:42:02.240 --> 1:42:04.639 regular basis like you. I grew up in New Jersey, 1:42:05.080 --> 1:42:08.160 Italian family, second of seven. Wouldn't trade it for anything. 1:42:08.240 --> 1:42:11.960 Enjoy your show. My tech life started selling IBM typewriters, 1:42:12.080 --> 1:42:14.400 ending with Cisco. I'm obviously much older than you, but 1:42:14.439 --> 1:42:17.400 thrilled to have been in tech. Thanks for all you do. Jan, 1:42:17.600 --> 1:42:19.519 Oh Jan, I'm glad I'm not the only one. Okay, 1:42:19.520 --> 1:42:21.400 So I guess that was a thing that people said. 1:42:22.479 --> 1:42:25.000 Karen writes in thank you, I found a great local 1:42:25.040 --> 1:42:27.519 tech who did exactly what you suggested from my Windows 1:42:27.600 --> 1:42:30.160 ten to eleven upgrade. I now have a Microsoft account 1:42:30.160 --> 1:42:32.960 and I'm all set for another year. He's a fan 1:42:33.040 --> 1:42:36.040 of you two. I watch you regularly on TV. I'm 1:42:36.080 --> 1:42:38.519 constantly amazed at your knowledge. You're such a nice guy 1:42:38.600 --> 1:42:39.360 and so smart. 1:42:39.680 --> 1:42:41.400 Oh thank you, Karen. I'll let you talk all day. 1:42:42.000 --> 1:42:44.000 To take the time to help someone like me who's 1:42:44.040 --> 1:42:47.160 not very techy, Ron writes in I know I'm a 1:42:47.160 --> 1:42:49.040 bit behind, but I wanted to mention something that might 1:42:49.080 --> 1:42:51.439 help the listener who lost music files on their Mac 1:42:51.520 --> 1:42:55.240 or iPhone. Apple still offers iTunes Match, even though they 1:42:55.240 --> 1:42:58.240 don't promote it much anymore. It stores all your music 1:42:58.240 --> 1:43:00.920 in the cloud, including songs rip from CDs, and it 1:43:00.920 --> 1:43:03.840 does not count against your cloud storage. You can stream 1:43:03.920 --> 1:43:06.120 or download your songs anytime, and if you upload a 1:43:06.120 --> 1:43:09.559 lower quality track, Apple replaces it with a higher quality version. 1:43:10.000 --> 1:43:11.920 It's about twenty five dollars a year, and I found 1:43:11.920 --> 1:43:15.559 it worth every penny. Have a blessed day, Rich Thanks 1:43:15.560 --> 1:43:17.800 for your show. Your attitude, patience, and knowledge are all 1:43:17.880 --> 1:43:21.960 greatly appreciated. Love the variety of things you cover. Wow, 1:43:22.080 --> 1:43:24.880 iTunes Match with sort of this middle technology back in 1:43:24.960 --> 1:43:27.120 the day when we were going from our own collections 1:43:27.160 --> 1:43:29.160 to the cloud. But it sounds like they still offer it, 1:43:29.280 --> 1:43:32.000 and if you have your own collection, easy way to 1:43:32.120 --> 1:43:36.320 take advantage of that. Paul from Columbus, Indiana says Rich, 1:43:36.400 --> 1:43:38.240 I enjoy your show, but I wanted to point out 1:43:38.240 --> 1:43:41.240 that Apple TV Plus is more than just comedies. They're 1:43:41.240 --> 1:43:44.080 doing incredible work in sci fi with shows like for 1:43:44.120 --> 1:43:48.880 All Mankind, Foundation, Invasion, Dark Matter, Silo, Monarch, and The Gorge. 1:43:49.160 --> 1:43:52.160 That's why I subscribe. If you're into high quality sci 1:43:52.200 --> 1:43:53.960 fi shows, give them a try. I think you'll be 1:43:54.000 --> 1:43:56.920 pleasantly surprised. I think that was last week I said 1:43:56.960 --> 1:43:59.240 that I'm paying all this money for Apple TV Plus 1:43:59.280 --> 1:44:00.360 I only watch like one thing. 1:44:01.280 --> 1:44:02.400 Maybe I'll give those a shot. 1:44:02.760 --> 1:44:06.080 Todd writes in Rich great newsletter about your Japan trip. 1:44:06.120 --> 1:44:08.559 I thought I was the only one still using STM bags. 1:44:08.960 --> 1:44:11.400 Microcenter used to carry them years ago, and I really 1:44:11.479 --> 1:44:14.120 liked them. Thanks again for your trip report. I'm still 1:44:14.160 --> 1:44:16.240 looking through your travel gear to see what I can 1:44:16.280 --> 1:44:19.519 add to my own bag. Yes, last week's newsletter was 1:44:19.760 --> 1:44:25.120 everything I brought to Japan, and Yes, Ronald writes in 1:44:25.160 --> 1:44:27.000 along the same notes, Hey, Rich, with all the tech 1:44:27.040 --> 1:44:29.919 gear you packed, did you have any room left for clothes. 1:44:30.400 --> 1:44:32.080 I've heard that if you do what you love is 1:44:32.120 --> 1:44:34.360 your job, you never work a day in your life. 1:44:34.920 --> 1:44:40.400 Enjoy my suitcase. My carry on was mostly gadgets. My 1:44:40.439 --> 1:44:43.120 suitcase was all my clothes, and I've got packing down 1:44:43.200 --> 1:44:46.160 to a science. Believe me, down to a science. I 1:44:46.200 --> 1:44:47.800 do not bring one thing that I do not need. 1:44:49.320 --> 1:44:51.559 Leo writes in, once again, great show. I have to 1:44:51.640 --> 1:44:55.000 disagree with your advice to toss that spare wired keyboard. 1:44:55.439 --> 1:44:58.559 As someone who refurbishes and repairs computers, I've seen plenty 1:44:58.600 --> 1:45:01.639 of situations where having one on hand can save the day, 1:45:01.680 --> 1:45:04.160 like when you spill coffee on your main keyboard right 1:45:04.240 --> 1:45:06.400 before work. Plug in the spare and you're back up 1:45:06.439 --> 1:45:08.760 and running instead of heading to the store. And yes, 1:45:08.920 --> 1:45:14.599 keyboards do go bad. Thank you, Leo. Yeah, Leo writes 1:45:14.640 --> 1:45:18.960 in often too either dispute what I say or agree 1:45:18.960 --> 1:45:19.639 with what I say. 1:45:19.920 --> 1:45:22.080 Either way, I love it. I'm always here for it, Leo. 1:45:22.160 --> 1:45:22.479 Thank you. 1:45:23.520 --> 1:45:26.080 Jim rights in Leo, by the way, works for us, 1:45:26.080 --> 1:45:30.160 should mention the laptop ELF so they refurbished computers and 1:45:30.160 --> 1:45:32.519 give them to charity, so the Laptop Elf Project. 1:45:32.560 --> 1:45:33.040 Look it up. 1:45:34.040 --> 1:45:36.759 Jim rights in, I upgraded my Lenovo to Windows eleven. 1:45:36.800 --> 1:45:39.760 Geek Squad removed two viruses, deleted twenty eight gigs of 1:45:39.800 --> 1:45:42.000 temp files, and did a tune up. The upgrade costs 1:45:42.000 --> 1:45:43.720 one hundred and forty nine dollars. To tune up was 1:45:43.800 --> 1:45:46.160 ninety nine. They did not replace the hard drive. They 1:45:46.280 --> 1:45:48.880 upgraded it to be compatible with Windows eleven. What does 1:45:48.920 --> 1:45:52.360 that mean? My computer is much faster and it was 1:45:52.400 --> 1:45:57.880 already okay before. Well, good job, Jim Mark says, Rich, 1:45:57.880 --> 1:46:00.200 I heard you about talking about TVs that won't turn 1:46:00.280 --> 1:46:00.519 back on. 1:46:00.560 --> 1:46:01.000 I've been there. 1:46:01.040 --> 1:46:03.000 I thought I was on candid camera the first time 1:46:03.040 --> 1:46:05.040 it happened. I've had a long history at Samsung, and 1:46:05.120 --> 1:46:07.479 just recently I had to unplug my TV overnight and 1:46:07.520 --> 1:46:10.640 hold the power button down for fifteen seconds to discharge it. 1:46:10.720 --> 1:46:13.200 Believe it or not, that actually fixed the problem. All right, 1:46:14.840 --> 1:46:19.120 let's see here, uh okay, Rick writes in here's a 1:46:19.160 --> 1:46:23.280 creative way to stop robocalls. Put in your contacts a 1:46:23.360 --> 1:46:25.559 friendly ring tones you know when it's someone you want 1:46:25.600 --> 1:46:28.400 to answer for everyone else, Set a default RINGTNE. In 1:46:28.439 --> 1:46:31.080 my case, the CSI Las Vegas theme. Who are you 1:46:31.479 --> 1:46:33.720 so that when that rings you let it go to voicemail? 1:46:34.360 --> 1:46:36.600 All right, Rick, that's a lot of work though, to 1:46:36.600 --> 1:46:40.320 set up everyone as their own ring tone. Les rights in, Hey, Rich, 1:46:40.439 --> 1:46:43.080 I heard your segment of Microsoft Office and I wanted 1:46:43.080 --> 1:46:45.040 to share that I've had great success with the open 1:46:45.160 --> 1:46:48.840 source Libra Office. It can open and save Microsoft Office 1:46:48.840 --> 1:46:51.519 files with no problem. Always enjoy your show and newsletter. 1:46:51.560 --> 1:46:54.599 Hope all is well, and Jan writes in to say 1:46:54.600 --> 1:46:56.519 thank you. I love your show, which I listened to 1:46:56.640 --> 1:47:00.920 on seven to ten wor in New York. Thank you 1:47:01.080 --> 1:47:03.479 Jan for listening there, appreciate it. That's going to do 1:47:03.520 --> 1:47:06.160 it for this episode of the show. You can find 1:47:06.160 --> 1:47:08.400 links to everything I mentioned on my website. Just go 1:47:08.439 --> 1:47:11.599 to rich on tech dot tv. I am on social media. 1:47:12.360 --> 1:47:15.760 You can find me at rich on tech. Next week 1:47:16.080 --> 1:47:18.479 we're gonna have the journalist on who created her own 1:47:18.600 --> 1:47:22.719 AI assistant and the app that claims to be even 1:47:22.920 --> 1:47:26.439 more secure than Signal. Thank you so much for listening. 1:47:26.479 --> 1:47:28.200 There are so many ways you can spend your time. 1:47:28.280 --> 1:47:30.559 I really do appreciate you spending it right here with me. 1:47:31.000 --> 1:47:33.040 If you want to get your message into the feedback. 1:47:33.160 --> 1:47:36.040 Just go to my website rich on tech dot tv, 1:47:36.680 --> 1:47:38.799 and if you'd like to sign up for my newsletter, 1:47:38.840 --> 1:47:41.040 it is there as well. Just go to rich on 1:47:41.080 --> 1:47:45.120 tech dot tv and sign up. The newsletter is free, 1:47:46.240 --> 1:47:48.320 so if you want to just get an update every 1:47:48.320 --> 1:47:50.120 week of all the things that I'm thinking about and 1:47:50.120 --> 1:47:52.240 talking about and telling you about, it is all there 1:47:52.280 --> 1:47:55.800 in the newsletter. One reminder before I go, please do 1:47:55.920 --> 1:47:59.280 not text and drive. Do not drive distracted, not just 1:47:59.320 --> 1:48:02.280 for your safety but for the safety of everyone around you. 1:48:02.680 --> 1:48:07.519 Thanks everyone who makes the show possible. We've got yurrel 1:48:07.600 --> 1:48:10.600 here today. Thank you filling in for Bobo. Bobo is 1:48:10.600 --> 1:48:14.240 there supervising. We've got Kim on phones. My name is 1:48:14.320 --> 1:48:17.360 rich Demiro. I will talk to you real soon.