Speaker 1: We now know what caused that major Amazon outage that
Speaker 1: took down a huge chunk of the internet. Chat Ebt
Speaker 1: now has its own web browser and it's a big
Speaker 1: deal for how you search online. And GM is promising
Speaker 1: a car that drives itself. You can even check your
Speaker 1: email while it does the driving. Plus your tech questions answered.
Speaker 1: What's going on? I'm Rich Jamiro and this is Rich
Speaker 1: on Tech. This is the show where I talk about
Speaker 1: the tech stuff I think you should know about. It's
Speaker 1: also the place where I answer your questions about technology.
Speaker 1: I believe that tech should be interesting, useful and fun.
Speaker 1: Let's open up those phone lines at triple eight rich
Speaker 1: one oh one eight eight eight seven four to two
Speaker 1: four to one zero one eight eight eight rich one
Speaker 1: oh one eight eight eight seven four to two four
Speaker 1: one zero one. Kim is standing by. She will take
Speaker 1: your call, get you on the air, and hopefully we
Speaker 1: can have some radio magic here with you on with us.
Speaker 1: Email is also an option. Just go to Rich on
Speaker 1: tech dot tv and hit contact. That is Rich on
Speaker 1: tech dot tv. Hit contact On the show. This week,
Speaker 1: Kate Ross from Meta is going to talk about their
Speaker 1: new safety tools and simple ways you can protect yourself
Speaker 1: from online scams. Then we've got c nets Scott Stein
Speaker 1: to talk about his thoughts on Samsung's new Galaxy XR headset.
Speaker 1: Are you ready to spend eighteen hundred to thirty five
Speaker 1: hundred dollars on a headset?
Speaker 2: You tell me?
Speaker 1: And later in the show we'll have the CEO of Vey,
Speaker 1: they run a remote driven door to door car rental service.
Speaker 1: They will explain how Vey works.
Speaker 3: Well.
Speaker 1: I was in New York City this week, very very
Speaker 1: quick trip for GM's Forward event. This is the company's
Speaker 1: roadmap where everything all their tech initiatives, cars, AI and autonomy.
Speaker 1: They said, here's what we're going to do. And I
Speaker 1: was very confused when I got the invite to the event.
Speaker 1: I said, wait, GM, New York City, what me? How
Speaker 1: do I fit into this? And sure enough it was
Speaker 1: a very very tech forward event. Not a lot of
Speaker 1: people there. It's a very small event, but big ripples
Speaker 1: because they announced a lot of stuff.
Speaker 2: GM CEO Mary Barrow was there.
Speaker 1: She painted a future were car basically drops you off,
Speaker 1: picks up your dry cleaning, and gets home in time
Speaker 1: to take your kids to soccer practice. Yes, we have
Speaker 1: heard about this idea of cars sort of driving themselves
Speaker 1: in the future, doing things, even perhaps making money as
Speaker 1: a robotaxi instead of just sitting in our driveway or
Speaker 1: sitting on our parking spot at work. That's a bold vision.
Speaker 1: But i'll tell you what they're actually going to do
Speaker 1: in the short term. But the goal is to make
Speaker 1: a vehicle that's not just transportation, something that makes life easier,
Speaker 1: more connected, and of course safer. With that in mind,
Speaker 1: GM unveiled its first eyes off driving system. That's right,
Speaker 1: you heard me correctly, eyes off driving. It's going to
Speaker 1: launch in twenty twenty eight on the Cadillac Escalade IQ.
Speaker 1: This is a honker of a vehicle. They had it
Speaker 1: in the showroom there where they did the event, and
Speaker 1: what a beautiful car. I think it retails for about
Speaker 1: one hundred and thirty grand, but it's probably worth every
Speaker 1: penny of that because it is a beautiful vehicle. We're
Speaker 1: talking giant on the outside, huge on the inside, big
Speaker 1: screens for your dashboard. Now, this eyes off driving system
Speaker 1: goes beyond hands free driving because you can take your
Speaker 1: hands and eyes. You can take your hands off the
Speaker 1: wheel and your eyes off the road while the car
Speaker 1: handles the highway.
Speaker 2: Wait, what.
Speaker 1: Yes, they gave an example of go ahead, check your
Speaker 1: text messages, go ahead, watch white lotus on the dashboard.
Speaker 1: That's how confident they are in this system, which is
Speaker 1: more like I think it's like a level three autonomy.
Speaker 1: And of course a couple of little digs at Tesla,
Speaker 1: because Tesla's doing full self driving, but it's what's called supervised,
Speaker 1: which means you can't take your eyes off the road
Speaker 1: and you can't take your hands off the wheel.
Speaker 2: Now do people do that? Absolutely? Should they be?
Speaker 1: No, because this system is not meant for that. So
Speaker 1: a couple digs, like I said, at Tesla, because GM
Speaker 1: is using a combination of cameras, radar and ldar, different
Speaker 1: sensors that can see through fog, the dark, and even
Speaker 1: heavy rain. Now this is something that Elon Musk has
Speaker 1: railed against. He said, we don't need all that stuff.
Speaker 1: We just need cameras. But some of the naysayers out
Speaker 1: there say not sure. So GM taking the safe route
Speaker 1: here with a bunch of sensors, not to the extent
Speaker 1: that you might see on a WAYMO, you know, the
Speaker 1: ones spinning around on the top, but there are a
Speaker 1: bunch of sensors built into the car, and they showed
Speaker 1: me a whole bunch of demos about how the system
Speaker 1: can TechEd police, road debris, construction workers, all in real time,
Speaker 1: even in whether where a human driver would not be
Speaker 1: able to see them until it's too late. So we're
Speaker 1: talking like four football fields ahead versus the average person.
Speaker 1: I mean, you can't see that far ahead. And they
Speaker 1: also stress safety. They mentioned that they've already logged seven
Speaker 1: hundred million hands free miles with their supercrews zero accidents
Speaker 1: attributed to that system. So does that mean there's been
Speaker 1: no accidents. No, it means that that system has not
Speaker 1: caused any of the accidents. So seven hundred million miles.
Speaker 1: That's on highways. So if you're wondering, how do other
Speaker 1: people know that the car is driving itself. A lot
Speaker 1: of the manufacturers have adopted these turquoise lights. I think
Speaker 1: Mercedes is using them. Not sure what color they're using,
Speaker 1: but this gmscally they had on display, had turquoise lights
Speaker 1: on the sides and on the front, so that other
Speaker 1: drivers know the car is actually driving itself. It's when
Speaker 1: those lights are on. So that's really interesting, really amazing.
Speaker 1: Of course, we've got until twenty twenty eight for that
Speaker 1: to happen. What else did they announce a new central
Speaker 1: compute system, so kind of one liquid cooled AI brain
Speaker 1: running everything in the car. Instead of dozens of little
Speaker 1: tiny mini computers, this one unit handles everything, the driving,
Speaker 1: the safety, entertainment. Kind of think about it as like
Speaker 1: a tower PC in the middle of the car. And
Speaker 1: the neat thing about that that one piece of architecture
Speaker 1: instead of many, is that faster software updates. One of
Speaker 1: my biggest issues with traditional cars has been they're so
Speaker 1: slow to get any sort of update. Well, that's because
Speaker 1: of the architecture of these cars. There's so many individual
Speaker 1: pieces they all have to be programmed and updated separately. Now,
Speaker 1: with just one central processing unit, everything can be updated
Speaker 1: at the same time. And by the way I learned
Speaker 1: this at the event, there is no such thing as
Speaker 1: a fuse on tomorrow's cars. They're all electronic now. So remember,
Speaker 1: like I remember back in the day, you know your
Speaker 1: car would pop a fuse, you have to like pull
Speaker 1: the thing out and put a new one in. Nah,
Speaker 1: it doesn't happen anymore. That's a thing of the past
Speaker 1: in these new cars. And by the way I did ask,
Speaker 1: I was like Hey, what chip are you using, just
Speaker 1: out of curiosity in this new central compute computer, and
Speaker 1: what do you think? They answered, in Vidia, of course,
Speaker 1: So those of you that are big on in Vidia, Yes,
Speaker 1: they are everywhere at this point, and they seem to
Speaker 1: be the market leader in all kinds of places. Okay,
Speaker 1: so that's happening in twenty twenty eight. Coming up a
Speaker 1: little bit sooner. GM cars are going to start using
Speaker 1: Google's Gemini AI. So if you've tried it, you know it,
Speaker 1: you're familiar with it. This is a conversational assistant that
Speaker 1: can do things while you're in the car, read messages,
Speaker 1: suggest things up ahead, help you prepare for meetings while
Speaker 1: you drive, whatever.
Speaker 2: You know Gemini.
Speaker 1: Longer term, they're going to have their own AI that's
Speaker 1: sort of tuned to the vehicle, so it might tell you.
Speaker 1: The example they gave is you're driving and it says, hey,
Speaker 1: we noticed a rattling on the rear passenger tire. Might
Speaker 1: want to bring that into to get that checked out.
Speaker 1: So that was pretty neat. The big other thing they
Speaker 1: did not mention, but they sort of alluded to, is that, yes,
Speaker 1: they are moving away from CarPlay, which I think is
Speaker 1: really sad because I think CarPlay is so great, But
Speaker 1: I get it. These cars, the car makers, they're understanding
Speaker 1: that there's a lot of money in these dashboard systems
Speaker 1: for various reasons, and so I think that they want
Speaker 1: to have more control over them versus having Apple or
Speaker 1: seed control over to Apple.
Speaker 2: What else did they announce?
Speaker 1: Oh, new battery chemistry, sort of a battery in the
Speaker 1: middle lithium manganese battery. They've said they've spent a decade
Speaker 1: developing this. It sits right in the middle, and they
Speaker 1: replace a lot of the nickel in the battery, which
Speaker 1: is very expensive with mag I can't even say this
Speaker 1: word manganese manganese, which is cheaper and more abundant. It
Speaker 1: also makes the batteries lighter, simpler and easier to build
Speaker 1: in the US. And yes, they can be recycled. And finally,
Speaker 1: they showed off a home energy system again and really
Speaker 1: going directly against Tesla here. This is a system that
Speaker 1: can use your EV as a backup power supply during
Speaker 1: power outages. In some places, you might be able to
Speaker 1: sell your electricity back to the grid if you had
Speaker 1: solar as well, and it can be up and running
Speaker 1: in seconds if the power goes out. And I did
Speaker 1: talk to an autoanalyst, Sama Bulla Sumid, who has been
Speaker 1: on this show. He said GM's plan is ambitious. The
Speaker 1: eyes off driving at highway speeds is something only Mercedes
Speaker 1: and BMW have done, and their systems are limited to
Speaker 1: low speeds. And regulation is going to be an issue
Speaker 1: because right now only California and Nevada allow this sort
Speaker 1: of autonomous driving at these speeds at highway speeds. So
Speaker 1: it's going to be interesting to see in the next
Speaker 1: three years how this all develops. But really cool, GM
Speaker 1: forward showing that they are still a leader in autos.
Speaker 1: All right, coming up on today's show, the one thing
Speaker 1: you need to do to protect your Google account. But
Speaker 1: first it is your turn. We're gonna take your calls.
Speaker 1: Coming up next at eighty eight rich one on one
Speaker 1: eight eight eight seven four to two four one zero one.
Speaker 1: Give me a call if you have a question about technology.
Speaker 1: My name is rich Dedmiro. This is rich on Tech.
Speaker 1: Welcome back to rich On Tech. Rich DeMuro here hanging
Speaker 1: out with you talking technology at triple eight rich one
Speaker 1: O one eight eight eight seven four to two four
Speaker 1: one zero one. Let's go to h Jim and Sherman Oaks.
Speaker 1: You're own with Rich. Hello Jim, you there, Okay, I
Speaker 1: don't know what's up there?
Speaker 2: You go?
Speaker 4: How's that?
Speaker 5: Is that?
Speaker 6: Better?
Speaker 2: Yes? Much better?
Speaker 4: Oh?
Speaker 7: Wait, I hear you?
Speaker 4: Sorry about that. I got acquaintance. He's got a he's
Speaker 4: got his own little radio broadcast on a website. But
Speaker 4: he wants to have his fans get text blasts, you know,
Speaker 4: when you know when the shows are going live. Sure,
Speaker 4: And additionally, he'd like to be able to have email
Speaker 4: in like you put in your email address and instills
Speaker 4: it in their Google calendar or their iOS calendar, so
Speaker 4: it's literally on their plate. They're not going to miss it,
Speaker 4: be a text or calendar. Technology is moving kind of fast,
Speaker 4: so I figured i'd ask you.
Speaker 2: I mean, there's a lot of ways to do this.
Speaker 1: The bottom line answer is that if you want a freeway,
Speaker 1: you're going to be very limited. So in this, in
Speaker 1: this kind of example where you're actually sending text messages,
Speaker 1: a lot of the mass bulk senders, you know, they
Speaker 1: got to do things on the up and up, so
Speaker 1: they're going to charge so budget. Okay, how many people
Speaker 1: are we talking that he's going to text here? We're
Speaker 1: talking thousands or hundreds.
Speaker 4: Yeah, three thousand, okay, right now.
Speaker 2: Okay, so that's a that's a decent amount.
Speaker 4: Sure.
Speaker 2: So there's a couple of services out there.
Speaker 1: Actually got this question with another It was an HOA,
Speaker 1: I believe they want to like blast out their I
Speaker 1: don't know, meeting notes or something to all their members,
Speaker 1: and so we are looking for some services that would
Speaker 1: do this.
Speaker 4: They want to do a calendar too, okay, instill in
Speaker 4: their calendar.
Speaker 1: Okay, okay, Well there's a it's kind of a one
Speaker 1: two thing because I'm not sure you're going to get
Speaker 1: the calendar automatic. But the product for the calendar is
Speaker 1: probably Calendar. That's the one that everyone uses. That's like
Speaker 1: the most you know, the simple calendar scheduling service.
Speaker 2: Yeaheah.
Speaker 1: And I think what's going to happen with that is
Speaker 1: that you can, like Google or Gmail or whatever their
Speaker 1: their calendar app is is going to or their Gmail
Speaker 1: or sorry, their email is going to recognize that this
Speaker 1: is a properly formatted calendar invite, and so it would
Speaker 1: automatically put that into their their calendar. But the problem
Speaker 1: is it with Google, but with iOS it works with
Speaker 1: all of them. I mean they've got If you're talking
Speaker 1: about getting it into their calendar automatically, that's a tricky
Speaker 1: thing because you know the systems are set up or
Speaker 1: if you've seen the spam that does that, you know,
Speaker 1: I don't know there's like a spam problem, so that
Speaker 1: so it can be done.
Speaker 4: It's just how you set it on the website.
Speaker 2: Yeah, you can do that.
Speaker 1: So I mean, look, at the end of the day,
Speaker 1: I think the best service is going to be the
Speaker 1: one that lets you ramp up. So I would check
Speaker 1: to see how much these services cost in the long
Speaker 1: term when you have more people than less people, because
Speaker 1: right now you've got a couple thousand, but when you
Speaker 1: get up to that, you know, like I'm looking at
Speaker 1: this textedly which does everything that you want, and you
Speaker 1: can get started for free with fifty text messages. But
Speaker 1: then when you go up to basic thirty dollars a
Speaker 1: month is only six hundred texts a month. So if
Speaker 1: you're talking, you're going to send out three thousand texts
Speaker 1: a week.
Speaker 4: If you're broadcasting one, right that was fans, that was
Speaker 4: fans that was spanned I was the Texas per week
Speaker 4: would only be a few.
Speaker 2: Okay, so that.
Speaker 1: Yeah, So again I would just look at the long
Speaker 1: term of this, so like, you know, eighty bucks a
Speaker 1: month is going to give you twenty four hundred text
Speaker 1: which is not too bad. Then there's a program called
Speaker 1: simple Texting, and again they do this by you can
Speaker 1: say how many text credits do you want? So let's
Speaker 1: say you want to send a thousand a month, You're
Speaker 1: talking sixty dollars a month. So that's another way to
Speaker 1: do it. And they've got, you know, a bunch of
Speaker 1: add ons and things that you can put in there.
Speaker 1: And I'm not sure the calendar thing is a little
Speaker 1: tricky because what I would do is I would personally
Speaker 1: include a link to the calendar invite in there to
Speaker 1: make it really simple that they can just click that
Speaker 1: link and it will add it to their calendar.
Speaker 4: And yeah, yeah.
Speaker 2: Yeah, exactly.
Speaker 1: The other thing you could do is, you know, there's
Speaker 1: some other ways of doing this that don't cost anything,
Speaker 1: and that might be a social media route. So you
Speaker 1: can set up like a group in Facebook. You can
Speaker 1: also set up sort of a broadcast channel on something
Speaker 1: like a telegram or a WhatsApp, or you can use
Speaker 1: Google Voice to send out these things. So there's You
Speaker 1: can also use something like a substack to create a
Speaker 1: mailing list that's completely free to send out this information.
Speaker 1: So the tools are out there. I think what it
Speaker 1: really comes down to is minimizing the cost of these
Speaker 1: tools over time if there's not a return on you know,
Speaker 1: making money from whatever you're doing here. But again, the
Speaker 1: things that I recommended are simple texting text and I
Speaker 1: would check out substack and calendar calendarly all these uh,
Speaker 1: all these products just you know, they ditched the uh,
Speaker 1: the vowels. But anyway, thanks for the call, Jim, appreciate it.
Speaker 2: Good question.
Speaker 1: And the beauty of the world today is that there
Speaker 1: are just so many free services out there. But if
Speaker 1: you really want to do something that's that's going to
Speaker 1: you know, go out to a lot of people or
Speaker 1: engage a lot of people, typically you do have to
Speaker 1: pay for those services. That's just the way it is.
Speaker 1: I did want to mention we we found out the outage.
Speaker 1: Reason for that massive AWS outage. Amazon is blaming a
Speaker 1: software bug. It was not a cyber attack, a software
Speaker 1: glitch in its own systems. Basically, there was two automated
Speaker 1: programs inside Amazon's network that started racing each other to
Speaker 1: update records, but it erased the network entries that they needed,
Speaker 1: which triggered a domino effect and took down a major
Speaker 1: database and disrupted so many other tools that AWS runs,
Speaker 1: and that in exchange affected so many websites. I mean
Speaker 1: everything from like Snapchat to chat GBT. I mean so
Speaker 1: many sites were down for hours. I think it was
Speaker 1: Monday of the previous week. So it just goes to
Speaker 1: show how many services are dependent on Amazon's cloud. And
Speaker 1: there's three main players here. You've got Amazon Aws, You've
Speaker 1: got Google Cloud, and you've got Microsoft Azure. So between
Speaker 1: those three, if you're a startup, you're probably gonna run.
Speaker 2: On one of those.
Speaker 1: And that's why it affected so many places around the country,
Speaker 1: around the world actually, And the reality of this system,
Speaker 1: these cloud infrastructures, is that if you have a business
Speaker 1: and you need to have a server, why would you
Speaker 1: go out and buy that server and put it in
Speaker 1: your office and have one and it's like, Okay, you
Speaker 1: got to update it and maintain it. When you can
Speaker 1: just rent this server space from Amazon or Google or
Speaker 1: Microsoft and ramp up you need it. So you just
Speaker 1: buy more space as you need it on the cloud.
Speaker 1: And that's why So many businesses love this because it
Speaker 1: makes life simple for them and they just pay by
Speaker 1: the usage. But when something happens like this, it causes
Speaker 1: a major, major ripple effect.
Speaker 2: So now we know.
Speaker 1: Eighty eight rich one oh one eight eight eight seven
Speaker 1: four to two four one zero one. Coming up, we're
Speaker 1: gonna talk cybersecurity and how to keep your meta account
Speaker 1: safe with some new tools they have right here on
Speaker 1: rich on Tech. Welcome back to rich on Tech. Rich
Speaker 1: DeMuro here hanging out with you, talking technology at triple
Speaker 1: eight rich one oh one eight eight eight seven four
Speaker 1: to two four one zero one. As you can see,
Speaker 1: the theme for this weekend's music is Halloween. You know,
Speaker 1: I tried watching Ghostbusters with my kids and I'll be honest,
Speaker 1: they kind of lost attention. They you know, we live
Speaker 1: in like a TikTok world and it's like it just
Speaker 1: was not holding their interest.
Speaker 2: I was like, you gotta stay tuned for this.
Speaker 1: The stay puffed marshmallow man and they just did the
Speaker 1: slime part was pretty cool though, But we you know,
Speaker 1: it's just movies back in the day, like when I
Speaker 1: was growing up, are just so different than they are today.
Speaker 1: Like today, it's like NonStop from the second you sit
Speaker 1: down to the end, it's just like one long ride, right,
Speaker 1: like nothing, you don't even get a second to think.
Speaker 2: But movies back.
Speaker 1: In the day they had like a little more kind
Speaker 1: of nuance to them, and I think that, you know,
Speaker 1: you have this idea in your head of what things
Speaker 1: were like when you were a kid, but then when
Speaker 1: you watch it with your kids, you're like, Okay, I
Speaker 1: don't even know if that's good anymore, Like it's I
Speaker 1: feel like that's happened with like a lot of the
Speaker 1: old movies I've watched.
Speaker 2: But anyway, joining me now is Meta's Kate Ross.
Speaker 1: It is Cybersecurity Awareness Month and Meta's got some new
Speaker 1: safety tools and tips to make sure you do not
Speaker 1: fall prey to these online scams that are happening every
Speaker 1: single day.
Speaker 2: Kate, Welcome to the show.
Speaker 3: Yeah, thanks so much for having me important topic.
Speaker 1: Yeah, so, how much of a problem is this? Like
Speaker 1: do people like I get emails every day people forward
Speaker 1: me the scams that they're seeing and they, you know,
Speaker 1: I kind of look at them. Are people actually falling
Speaker 1: for these things? Because sometimes you wonder, like, how can
Speaker 1: anyone fall for this? But clearly they do.
Speaker 3: Yeah, yeah, absolutely So you know, the FBI's recent Internet
Speaker 3: Crime Report that they released in twenty twenty four actually
Speaker 3: notes that people age sixty and over in the US
Speaker 3: lost four point eight billion to fraud in that year alone.
Speaker 3: So it's definitely a big issue in terms of people
Speaker 3: that are following prey to these scams, but also the
Speaker 3: amount of money that is being lost. So Meta is
Speaker 3: really working to make sure we are doing our part.
Speaker 3: Just this year alone, we've detected and disrupted close to
Speaker 3: eight million accounts that are associated with criminal scams centers.
Speaker 3: So this is a big deal that we are investing
Speaker 3: a ton to make sure we're rooting these bad actors
Speaker 3: off of our services.
Speaker 2: Wow.
Speaker 1: And one of the biggest things is like basically an
Speaker 1: account takeover where people are as like.
Speaker 2: Why do they want my account? Why do they want
Speaker 2: my account?
Speaker 1: Can you explain why someone would want like, let's say
Speaker 1: they got a hold of my Facebook account, Why would
Speaker 1: these scammers want that?
Speaker 3: Yeah, definitely. I mean, I think what these scammers are
Speaker 3: really trying to do is to work and find ways
Speaker 3: to get information from people, and a way to do
Speaker 3: that is to create a false sense of trust. So certainly,
Speaker 3: if you think you know someone that's going to create
Speaker 3: an environment where someone might be willing to share more
Speaker 3: personal information. The other thing that we're seeing scammers do
Speaker 3: is do things like creating a sense of urgency, right,
Speaker 3: so maybe pretending you that they are with kind of
Speaker 3: the government or an official bank or something that you
Speaker 3: think you might trust. So just some really important tips
Speaker 3: for people, or are just you know, be thoughtful with
Speaker 3: people are reaching out to you and asking for information,
Speaker 3: even if you think you trust them, even if you
Speaker 3: think you know them. Take a second, reach out to
Speaker 3: someone that you know, a family member, a loved one.
Speaker 3: Just check with them before sharing information. If they're creating
Speaker 3: a false sense of urgency, like, wow, your accounts are
Speaker 3: being hacked, I need your information now. Just take a second.
Speaker 3: It's probably not urgent, and that's probably a red flag.
Speaker 3: If someone is trying to make you think that something
Speaker 3: is really urgent and they need personal or financial information
Speaker 3: from you.
Speaker 1: Tell me about this feature on Messenger you're testing. It's
Speaker 1: like an advanced scam detection. Explain that.
Speaker 3: Yeah, so we are rolling out some testing on some
Speaker 3: new scam detection and Messenger. So when this is enabled
Speaker 3: and someone sends you a potentially scammy message, and it's
Speaker 3: a new contact, we will actually warn you and then
Speaker 3: give you options to send that chat to an AI
Speaker 3: scam review, and if it does appear that it is scam,
Speaker 3: we will give you just options right away to address it,
Speaker 3: so you can either immediately block the contact or report
Speaker 3: the suspicious account. So again just trying to add some friction,
Speaker 3: helping you take a beat, think about this before you engage,
Speaker 3: and really try to understand what's coming at you.
Speaker 1: And then on WhatsApp, I guess people scammers try to
Speaker 1: pressure people into sharing their screens and then tricking them
Speaker 1: into giving away sensitive information.
Speaker 2: So now you've got this screen share warning. Explain what
Speaker 2: that's going to do.
Speaker 3: Yeah, so I think you know this is something where
Speaker 3: someone might try to have you share your screen, get
Speaker 3: you to share personal information like potentially account information, banking information.
Speaker 3: So what we are launching now on WhatsApp is if
Speaker 3: you are having video calls, it will automatically give you
Speaker 3: a warning before you try to share your screen with
Speaker 3: someone on those video calls. So again just really helping
Speaker 3: to make you think a bit before you do something
Speaker 3: and make sure you really trust the circumstance that you're
Speaker 3: in before you share potentially private information.
Speaker 2: And that's the thing.
Speaker 1: I mean, I know there's people thing that are saying,
Speaker 1: like rich, I can't believe anyone would share their screen
Speaker 1: and go to their bank and you know, you can
Speaker 1: see everything that's on there. But the problem is people
Speaker 1: actually do and by putting this little bit of friction
Speaker 1: in between, like when you start a screen share for
Speaker 1: the first time with someone that you don't know and
Speaker 1: you say, hey, just heads up, people do this and
Speaker 1: then you go, oh, wow, I didn't even think about that,
Speaker 1: and oh I've just got saved from this getting scammed.
Speaker 1: But it's like those warnings at the counter at the
Speaker 1: all the stores now with the gift cards. You know,
Speaker 1: it used to be people are getting scammed out of
Speaker 1: gift cards left and right now anywhere you go, the
Speaker 1: cashier will literally say to you like, hey, just making
Speaker 1: sure you're not using this as a payment for you
Speaker 1: know whatever. And it's just you know, the more people know,
Speaker 1: the better, I guess. Tell me about this National Elder
Speaker 1: Fraud Coordination Center. You guys are working with them now
Speaker 1: as well.
Speaker 3: Yeah, so Metta just recently announced that we are joining
Speaker 3: the National Elder Fraud Coordination Center. So this is a
Speaker 3: great nonprofit that really works to strengthen cross sector efforts
Speaker 3: to combat fraud. It is targeting older adults. So this
Speaker 3: is working with law enforcement across multiple jurisdictions as well
Speaker 3: as industry to make sure that we're kind of collaborating
Speaker 3: and sharing resources because these bad actors are not operating
Speaker 3: in one jurisdiction, They're not operating on one platform. So
Speaker 3: if we can make sure that we're kind of polling
Speaker 3: our resources and sharing information across these sectors, we can
Speaker 3: make sure that we're really targeting these networks and better
Speaker 3: protect people across all of our services.
Speaker 1: My biggest fear is losing access to my Instagram or
Speaker 1: my Facebook because I do have a decent amount of
Speaker 1: followers there. So I've kind of locked everything down with
Speaker 1: two factor authentication. I set up like I think it's
Speaker 1: not a recovery contact, but something like that where you know,
Speaker 1: my wife can kind of help me get back in
Speaker 1: if I need that help. But explain what people can
Speaker 1: do to protect their accounts versus just you know, having
Speaker 1: like a standard password that they've reused a thousand times
Speaker 1: on the web somewhere.
Speaker 3: Yeah. Yeah, So a couple of things you can do
Speaker 3: I'd encourage everyone listening to visit either Instagram dot com
Speaker 3: slash help or Facebook dot com slash help, and on
Speaker 3: those help platforms you can run security and privacy checkups.
Speaker 3: And this is going to be something that kind of
Speaker 3: helps run through all the different features on your account
Speaker 3: to understand if you're doing the most you can to
Speaker 3: keep your account secure. It's a really user friendly way
Speaker 3: just to make sure that you're keeping that good hygiene,
Speaker 3: doing the best you can. And I would just encourage
Speaker 3: everyone to do it, you know, even just once a year,
Speaker 3: just to make sure you're still keeping up with the
Speaker 3: latest trends. Another thing that you can do on Facebook
Speaker 3: that's super exciting is you can set up past keys.
Speaker 3: So basically what this does is it kind of works
Speaker 3: with features that you might already have set up on
Speaker 3: your phone. So think about biometrics, using your face to
Speaker 3: open your phone or a fingerprint to open your phone.
Speaker 3: You can have your Facebook account actually use those features
Speaker 3: through your phone so that you don't have to log
Speaker 3: a password in and you can just use your biometrics.
Speaker 3: And that's great because one if you're like me and
Speaker 3: you always forget your password, I'm not going to forget
Speaker 3: my face, so I'm going to have easy access to
Speaker 3: my account. But more importantly for this conversation, you know,
Speaker 3: a hacker can't hack your biometrics, right, Like that is
Speaker 3: your face, it's on you. You can access that account
Speaker 3: and we know it's you. So it's also a more
Speaker 3: secure way to make sure that only you are accessing
Speaker 3: your accounts. So I would encourage folks to visit, like
Speaker 3: I said, those help centers, just to get all that
Speaker 3: set up to make sure you're doing what you can
Speaker 3: to keep yourself secure.
Speaker 1: It's interesting. I was watching Black Rabbit on Netflix and
Speaker 1: the investigator, the person was on I think they were
Speaker 1: dead on the ground, but they literally took their iPhone
Speaker 1: and they just like said sorry and they swiped it
Speaker 1: in front of their face to like unlock the phone
Speaker 1: to get into it. I was like, wait a second,
Speaker 1: can they really do that? So when you said that
Speaker 1: they can't hack your face, I was like, wait a second,
Speaker 1: I need to check into that because I remember when
Speaker 1: that first face id first came out. There's a lot
Speaker 1: of debate about it, but I need to look into
Speaker 1: that real quick before we go. Big question, I get
Speaker 1: what to do if your Facebook or Instagram account is hacked,
Speaker 1: what's the first thing you need to do to try
Speaker 1: to regain access to that?
Speaker 3: Yeah, so I would say go to that Facebook dot
Speaker 3: com slash help go through our recovery passes to make
Speaker 3: sure that we're helping you get back into that. But
Speaker 3: to your point earlier, you can do some work now
Speaker 3: to make sure you're setting up those recovery system systems
Speaker 3: if you go into our security and privacy checkups.
Speaker 8: So I would do that work now to.
Speaker 3: Just make that easier on the other side, so that
Speaker 3: you can regain access if you are hacked.
Speaker 1: Because most of the time people are getting tricked into
Speaker 1: handing over their account. It's not as if someone's actively trying,
Speaker 1: you know, to target just you per se yep, exactly.
Speaker 3: So I mean again, just don't you should never be
Speaker 3: sharing your password. Facebook will never ask you, you know,
Speaker 3: we'll never call you and ask you for your password,
Speaker 3: the same you know security that you should take with
Speaker 3: your banking information, your social security number. You should be
Speaker 3: really treating your passwords like that as well, because people
Speaker 3: do want this because then they can use it to
Speaker 3: trick your friends into doing things because they think they
Speaker 3: trust you. So it's just important to be doing that
Speaker 3: good hygiene, making sure you're doing all you can to
Speaker 3: keep your account safe because scammers do you want to
Speaker 3: access it?
Speaker 6: All?
Speaker 7: Right?
Speaker 1: Metas Kate Ross, thanks so much for joining me today.
Speaker 1: Really appreciate it. Once again, I'll put all the links
Speaker 1: on the website, but go to the Instagram dot com
Speaker 1: slash help, Facebook dot com slash help set up those
Speaker 1: pass keys and do the security checkup on Facebook and Instagram,
Speaker 1: and do the privacy checkup on WhatsApp. A little work
Speaker 1: now goes a long way later in protecting your account.
Speaker 2: Coming up, we are going to talk about actually more
Speaker 2: of your calls.
Speaker 1: Eighty to eight Rich one oh one eighty eight seven
Speaker 1: four to two four one zero one. Plus I do
Speaker 1: have a feature you should activate on Google to make
Speaker 1: sure you never get locked out of your account.
Speaker 7: There.
Speaker 1: This is Rich on Tech. Welcome back to rich on Tech.
Speaker 1: Rich Demiro Here, let's go to Jason in San Diego. Jason,
Speaker 1: you're on with Rich.
Speaker 9: Hey Rich, how you doing.
Speaker 2: I'm doing fantastic. What can I help you with?
Speaker 9: Thanks for taking my call. I have a question about it.
Speaker 10: I'm in the.
Speaker 9: I guess you could say I'm in the Apple ecosystem,
Speaker 9: and I have thousands of songs that I've downloaded over
Speaker 9: the years, but the album art doesn't match, like mismatched
Speaker 9: with the songs. So like on my phone, on my Mac,
Speaker 9: it's matched up. So when I I'm trying to I
Speaker 9: tried almost everything sinking my phone. The album art just
Speaker 9: doesn't match up. And so I don't know, it's been
Speaker 9: like this for years. It drove me crazy.
Speaker 2: That would not what to do about it. That would
Speaker 2: definitely drive me crazy.
Speaker 1: So this is this is your own music that you
Speaker 1: have loaded onto your iPhone or is it music that
Speaker 1: you're sinking from iTunes on a computer?
Speaker 2: And what kind of computer do you have?
Speaker 9: The iMac it's got the the the M one chip,
Speaker 9: you know, the colorful iMac. I have an iPhone sixteen.
Speaker 9: But this has been happening since before, you know, with
Speaker 9: older Max. It's been it's songs that I've bought off
Speaker 9: iTunes and maybe in the early arts, you know, downloaded
Speaker 9: some songs.
Speaker 7: Maybe for free.
Speaker 2: Yeah, well it happened like that.
Speaker 9: Yeah, that might have something to do with the album
Speaker 9: art not sinking up to the song.
Speaker 1: Okay, I'm curious because I don't know if there is
Speaker 1: a way on the iPhone to go into the like
Speaker 1: are you using Apple music to play these songs or
Speaker 1: to third party app I'm using that iTunes, yeah, to
Speaker 1: play the song like just a built in like music
Speaker 1: player on the phone.
Speaker 4: Yeah.
Speaker 1: Okay, Well there is a way have you and I
Speaker 1: assume you've tried this, but there's a way on the
Speaker 1: desktop to go into you know, to grab the album
Speaker 1: art You've done.
Speaker 9: That, yes, yes, look on that.
Speaker 2: And so when you go to when.
Speaker 1: You go to file library, get album artwork, it doesn't
Speaker 1: fill in the artwork for the for the songs that
Speaker 1: you have.
Speaker 10: I would go on like the iTunes you know that way,
Speaker 10: and then yeah, like I would just drag and drop
Speaker 10: the album art into you know, the space provided.
Speaker 1: Okay, okay, got it album Okay, So you're doing it
Speaker 1: that way. So there's okay. So there's a couple I'm
Speaker 1: gonna give you a couple of pointers on this, so
Speaker 1: I think will help. So, first off, built into Apple Music,
Speaker 1: which is now if you're not using Apple Music, you
Speaker 1: might want to update to Apple Music versus iTunes because
Speaker 1: I don't even think they make that for the Mac anymore.
Speaker 1: But if you go into your library and then you
Speaker 1: press file and then it says library, there's an option
Speaker 1: to get album artwork, And we'll ask you, are you
Speaker 1: sure you want to get album artwork? And you say
Speaker 1: get album artwork, and it will go through and look
Speaker 1: through all of your songs and find the artwork for
Speaker 1: those songs. Now, that should also sync to your phone
Speaker 1: if you are syncing your libraries. Now, if you're not
Speaker 1: sinking them like, you may have to delete the stuff
Speaker 1: off your phone and rebring it on because if you're
Speaker 1: not using Apple like Apple Music Cloud Library, it's not
Speaker 1: going to just sync between your phone and your computer
Speaker 1: every single time you plug it in. You have to
Speaker 1: be using or well unless you plug it in, but
Speaker 1: you have to basically make sure you're kind of running
Speaker 1: a sync to get that album art from your computer
Speaker 1: onto that phone. So that's one way you're talking about
Speaker 1: dragging the album art into iTunes. That's fine, but again
Speaker 1: you have to set then sync that information to your phone.
Speaker 1: I'm looking at the Apple Music app on the phone
Speaker 1: and I don't really see a way to sync the
Speaker 1: album art from the phone itself. Let me just check
Speaker 1: in the settings and see if there's one, because sometimes
Speaker 1: Apple puts things. But yeah, let's see library audio download.
Speaker 2: Let's see. I'm looking for anything animated art. Nope.
Speaker 1: Okay, so I don't really see anything that says you
Speaker 1: can sync the artwork. But there is a way to
Speaker 1: say sync library. So if you have that, any content
Speaker 1: you add from Apple Music or import to iTunes will
Speaker 1: change across all of you your products there, so your
Speaker 1: iPhone and your computer. So make sure that that's on
Speaker 1: the sync library on your iPhone. And then the other
Speaker 1: way to do it is just to use a third
Speaker 1: party program. There's one that people have found a lot
Speaker 1: of luck with. It's called MP three tag MP three tag,
Speaker 1: and it looks like there is a I know it's
Speaker 1: typically a Windows program, but it looks like there is
Speaker 1: a Mac version. And I'm trying to see MP three
Speaker 1: for Mac. Yeah, it's in the app store. So MP
Speaker 1: three tag that will get your stuff. Now that's twenty
Speaker 1: five bucks, but you know it's going to fix your problem.
Speaker 1: And I think if you said you got all that
Speaker 1: free music back in the day, what's twenty five dollars, right,
Speaker 1: I mean, why not? That's a small price to pay,
Speaker 1: but hopefully that should solve it. Jason, I know that's Uh,
Speaker 1: it's a tricky issue you've got. You know, you're sitting
Speaker 1: there trying to get this stuff. You know it's there,
Speaker 1: you know it should be there, and it's not. But
Speaker 1: hopefully one of those three solutions should get that stuff
Speaker 1: synced up to your phone. So good question. Thanks for
Speaker 1: the call today. Eight eight eight rich one oh one
Speaker 1: eight eight eight seven four to two four one zero one.
Speaker 1: The website for the show is rich on tech dot tv.
Speaker 1: There you can get show notes. So I know I
Speaker 1: just mentioned a whole bunch of things to j I
Speaker 1: will put that all in the show notes. So this
Speaker 1: is episode one five. That'll take you right there. Just
Speaker 1: go to the website and you can also submit your
Speaker 1: questions too. Hit contact up at the top and you
Speaker 1: can submit your questions. I get I've I'm not kidding.
Speaker 1: Every week I have a backlog of more and more
Speaker 1: questions from you, and I get to a majority of
Speaker 1: them on the show, but I just don't get to
Speaker 1: them every week.
Speaker 2: So I just print them out and I've got.
Speaker 1: Them all right coming up, I am gonna I did
Speaker 1: promise you this Google feature that helps you recover your
Speaker 1: locked to count. I will tell you about that. We'll
Speaker 1: have the gadget of the week and much much more.
Speaker 1: We'll talk about open ai and their new browser right
Speaker 1: here on rich on Tech. Welcome back to rich on Tech.
Speaker 1: Rich Demiro here hanging out with you, talking technology. Triple
Speaker 1: eight Rich one oh one eight eight eight seven four
Speaker 1: to two four one zero one. Give me a call
Speaker 1: if you have a question about technology. Coming up this hour,
Speaker 1: we are going to talk with c NET Scott Stein
Speaker 1: about the new Samsung VR headset. They call it Samsung
Speaker 1: Galaxy XR. So it's eighteen in a time when I
Speaker 1: don't think anyone's really trying to spend that much on
Speaker 1: a headset at this point, especially a first gen device.
Speaker 2: But we'll see.
Speaker 1: Maybe I'm wrong, and I think it's done some pretty
Speaker 1: cool things and it is half the price of apples.
Speaker 2: So there's that. Uh let's uh, let's go to Kevin
Speaker 2: in San Clementy. Kevin, you're on with Rich Kevin. Are
Speaker 2: you there? Going? Once? Going twice? Kevin?
Speaker 1: One, two three, Okay, we'll try to get here. Oh
Speaker 1: there you go. Okay, you're back. Can I hear you?
Speaker 2: Are you there?
Speaker 7: I am here?
Speaker 5: Are you there?
Speaker 2: What's up?
Speaker 5: A quick question? Well not quick question, but two questions.
Speaker 5: One regarding spam blockers I e. Norton type of software
Speaker 5: and then hitting unsubscribed. So when I get a spam email,
Speaker 5: or let's say I get an email from you on
Speaker 5: rish On Tech and I want to unsubscribe for that,
Speaker 5: and I go to the your unsubscribed I get that tomorrow,
Speaker 5: I'll get you know, uh, Kevin on Tech. I'll get
Speaker 5: unsubscribed in the next day, I'll get marked on you
Speaker 5: know tech. Should I not be hitting those unsubscribed buttons
Speaker 5: when I get spam email?
Speaker 1: Okay, let me give you my uh the rich on
Speaker 1: tech tried and true method for dealing with spam because
Speaker 1: this is uh. I you know, I've got my email
Speaker 1: address pretty much out there, and so if anyone will
Speaker 1: get a lot of spam, it's me right and my
Speaker 1: inbox is pretty tamed.
Speaker 2: So I will tell you here's what I do.
Speaker 1: Number One, if you get a legitimate email from a
Speaker 1: legitimate sender or sending platform, what does that mean? Something
Speaker 1: like a home depot, a best buy, a target, or
Speaker 1: something like a mail chimp. You know, all these platforms
Speaker 1: that send out emails, like a mailing list program, those
Speaker 1: are all safe to unsubscri scribe to, no problem. So
Speaker 1: if you signed up for a coupon at home depot
Speaker 1: and next thing you know, they're bombarding you with emails,
Speaker 1: go ahead, unsubscribe.
Speaker 2: You can do that. It's safe. They're going to respect that,
Speaker 2: no problem. Then there is the middle ground.
Speaker 1: There's like a thing that you never really signed up for,
Speaker 1: but it's coming from a legitimate sender. So for me
Speaker 1: as a journalist, I get put on a zillion and
Speaker 1: one mailing address lists, but I can tell when the
Speaker 1: email is coming from a sender that's legitimate, right, like
Speaker 1: a you know, like I said, a mail Chimp or
Speaker 1: something like that usually says something like one click unsubscribe
Speaker 1: or something like that. So if it comes from one
Speaker 1: of those constant contact mailchimp substack, those are all going
Speaker 1: to respect your right to unsubscribe, So you can safely
Speaker 1: unsubscribe from those. Now, the third type of email you
Speaker 1: get is completely unexpected, uninvited, and it is just spam,
Speaker 1: and sometimes they make your way to your spam or
Speaker 1: your inbox. So those you do not want to click
Speaker 1: unsubscric al, right, because that will send a signal to
Speaker 1: the person sending it or the organization or whoever that Hey,
Speaker 1: we got a live one, Let's send them more. And
Speaker 1: that's how you get bombarded with even more spam emails
Speaker 1: because a lot of times these spammers are just finding
Speaker 1: lists online on the dark Web or on the open Web,
Speaker 1: and they're just they're just importing all those email addresses
Speaker 1: and blasting them, and then the people that actually open
Speaker 1: the email or interact with the email, then they will
Speaker 1: go to a secondary list of Oh, we got some
Speaker 1: good folks here, let's email them more. So the way
Speaker 1: I cut down on that is number one, you can
Speaker 1: just delete the email without even opening it, or you
Speaker 1: can report it as spam to your email provider if
Speaker 1: you really want to, and you know that'll block the
Speaker 1: sender as well. Sometimes the other thing you can do
Speaker 1: is let's see you open up Oh yeah, depending on
Speaker 1: your email provider, you can block images. So even if
Speaker 1: you open that mail, the sender would not know that
Speaker 1: you open that email because nothing is getting sent back.
Speaker 1: So so a lot of these spam emails and emails
Speaker 1: in general, they basically phone home. So when you open
Speaker 1: that email, there's a little tiny tracking pixel in that email,
Speaker 1: and as soon as that pixel is loaded, you can't
Speaker 1: even see it's naked to the you know, to the
Speaker 1: naked eye, it's invisible. But computers can do that, and
Speaker 1: so they see, oh, Rich's email, this email address loaded
Speaker 1: this tracking pixel. Now we know he looked at this,
Speaker 1: and so then again they'll use that signal as a
Speaker 1: way to send you more. So what I do is
Speaker 1: I go into my settings and it's a little annoying,
Speaker 1: but there's a setting for a lot of email programs
Speaker 1: to not display external images. So I have asked before
Speaker 1: displaying external images turned on?
Speaker 2: And so what does that mean.
Speaker 1: It means that every single image I get, every single
Speaker 1: email I get, is the images are not loaded. And yes,
Speaker 1: does it take me an extra click to load those
Speaker 1: images if I want to see them, Yes, But it
Speaker 1: saves me a lot of spam because people don't know
Speaker 1: that I've looked at their email if I've opened it.
Speaker 2: So that's the other way to do it.
Speaker 1: Now, there are a whole bunch of companies out there
Speaker 1: that can say, oh, we'll clean up your spam, we'll
Speaker 1: clean up your inbox. I don't like giving access to
Speaker 1: my email to a third party, so just be careful
Speaker 1: with those. And then if you want to unsubscribe from
Speaker 1: legitimate mailing lists. If you're using Gmail, they just added
Speaker 1: a new feature. If you tap in the left hand
Speaker 1: side where it says inbox, starreds, sent drafts, expand that
Speaker 1: menu and scroll down a little bit and you'll see
Speaker 1: something that says manage subscriptions. And when you tap that,
Speaker 1: it will give you a list of all the people
Speaker 1: that are emailing you the most, and it will say
Speaker 1: how many emails they've sent you recently, and you could
Speaker 1: just tap and say unsubscribe. So this actually puts the
Speaker 1: biggest senders in a list and you could easily unsubscribe
Speaker 1: from those. And it's a pretty good little feature. It's
Speaker 1: not going to be perfect, but again that's Gmail. Under
Speaker 1: the inbox, scroll down a little bit, you'll see where
Speaker 1: it says manage subscriptions. And that's a good way to
Speaker 1: do it. Thanks for the call, Kevin, Do appreciate it.
Speaker 1: Eighty to eight Rich one one eight eight eight seven
Speaker 1: four to two four one zero one give me a
Speaker 1: call if you have a question about technology.
Speaker 2: Now.
Speaker 1: To protect your Gmail account, Google just introduced a new
Speaker 1: feature called Recovery Contacts.
Speaker 2: Set this up.
Speaker 1: You have no idea how many people call me or
Speaker 1: email me and say Rich I can't access my phone
Speaker 1: number for my Google account. I can't access my recovery email,
Speaker 1: and they want to send me a code to that
Speaker 1: email or that phone number, and I can't get it,
Speaker 1: so that means I cannot log into my account. Don't
Speaker 1: let this happen to you. They have a feature called
Speaker 1: Recovery Contacts. You basically pick a trusted friend or family
Speaker 1: member who can help verify your identity. So if you
Speaker 1: lose access, like if you forget your password or you
Speaker 1: you know, don't have access to your phone or another
Speaker 1: email account, Google will send that code to your recovery contact.
Speaker 1: So say it's your spouse, you would just say, hey, Lynn,
Speaker 1: did Google just send you that code? Give me that
Speaker 1: Now I can type it into the website and that
Speaker 1: will help you securely regain access. And they don't have
Speaker 1: access to your account in any way, shape or form.
Speaker 1: They're just almost like, think about it like a two
Speaker 1: factor authentication, but your friend is the two factor. So
Speaker 1: do this with someone you trust, even though they couldn't
Speaker 1: really do anything with this, but you know, just make
Speaker 1: sure it's someone you trust. Google says it's a simple,
Speaker 1: private way to add an extra of layer of security
Speaker 1: and you can add someone you trust by going to
Speaker 1: g dot co slash recovery, dash Contacts. Okay, you will
Speaker 1: have to log in if you go to that website
Speaker 1: g dot co. That's a standard Google shortcut slash recovery.
Speaker 1: I'm going to it right now, Dash Contacts. Okay, I
Speaker 1: just typed it in and yes, it will make you
Speaker 1: verify you are who you say you are. You log
Speaker 1: in there and then you can add someone. I'll put
Speaker 1: that up on the website. Rich on tech dot TV.
Speaker 1: All right, let's see how long do we have. What
Speaker 1: do we got?
Speaker 7: Oh?
Speaker 1: Yes, two minutes. Oh my gosh, I still have two minutes. Okay,
Speaker 1: let's do let's do an email question. I've got so
Speaker 1: many email questions here. GW from Pasadena rites in. I've
Speaker 1: been using TurboTax on my Windows ten computer for years now.
Speaker 1: They're telling me it won't work for tax here twenty
Speaker 1: twenty five unless I upgrade to Windows eleven. My computer
Speaker 1: can't be upgraded, so my only choices are buying a
Speaker 1: new one using the online version, or switching to another
Speaker 1: service like H and R block, all more expensive. I
Speaker 1: think this is something that's going to catch a lot
Speaker 1: of people by surprise, GW.
Speaker 2: Good point.
Speaker 1: But yes, Windows ten Microsoft ended free support and security
Speaker 1: updates on October fourteenth, which means I think TurboTax is
Speaker 1: just saying, look, I know that Microsoft is doing the
Speaker 1: extended security updates and a lot of people have signed
Speaker 1: up for those to extend Windows ten support, but Turbo
Speaker 1: tax can't be sure, and so I think they're just
Speaker 1: playing it safe here and saying, look, we can't let
Speaker 1: you know. Taxes are a very secure thing and you're
Speaker 1: putting all your personal information in here. We don't want
Speaker 1: to take any chances. So again, TurboTax says you have
Speaker 1: two options. Upgrade to Windows eleven if your PC supports it,
Speaker 1: or use Turbo tax online. And I think you'll find
Speaker 1: that Turbo tax online kind of mimics what the desktop
Speaker 1: program does. I know they still sell these things in
Speaker 1: boxes at stores, but you can do a lot of
Speaker 1: this online. I've gotten to the point where I do
Speaker 1: my taxes for my phone practically. That's how that's how
Speaker 1: simple these things have gotten with all these software updates
Speaker 1: and things.
Speaker 2: So that's a good warning. GW. Thanks for that.
Speaker 1: Let's see here. Oh Tom just asked for that. That's interesting.
Speaker 1: Tom asked the same question that we just had on
Speaker 1: the air. Let's see finally here, let's see Tom from
Speaker 1: Los Alamitos says, I keep seeing ads for the game
Speaker 1: Royal Kingdom. It's promoted as having no ads inside the app.
Speaker 1: So how does it make money? Are they selling our
Speaker 1: phone data to someone? I don't understand this business model,
Speaker 1: and honestly it's a little scary. Yes, apps like that
Speaker 1: usually make money by collecting your data and in app purchases.
Speaker 1: So if you want to get to that next level,
Speaker 1: you want to skip something, you pay and they make
Speaker 1: a lot of money on in app purchases even if
Speaker 1: they don't show ads. So it's always smart to check
Speaker 1: the app's privacy policy to see what kind of data
Speaker 1: they're collecting before you download it. And I take it
Speaker 1: a step further. If you look on the app store
Speaker 1: page for any app that you're downloading, there is a
Speaker 1: section that says in app purchases, and so if you
Speaker 1: scroll down underneath, let's see where is it okay underneath
Speaker 1: where it says information in app purchases. So a free
Speaker 1: game like Roadblocks, oh, you can buy premium for five dollars.
Speaker 1: You can buy a subscription, you can buy a lifetime.
Speaker 1: I mean, there's so many things. So check that out.
Speaker 1: And if I have time, I'll check out this Royal Kingdom.
Speaker 1: Let's just see if they have in app purchases, like
Speaker 1: I wondered, Royal Kingdom. Royal Kingdom free game. So yes,
Speaker 1: it is free to download.
Speaker 2: There it is. But lo and behold we scroll down.
Speaker 2: Are there in app purchases?
Speaker 6: Oh?
Speaker 2: You better bet there are.
Speaker 1: You can get a mini coin pack for two bucks,
Speaker 1: King's Favor for seven dollars, Superior Chess for twenty dollars.
Speaker 1: So yes, these apps are not hurting for cash. Eighty
Speaker 1: to eight rich one O one eight eight eight seven
Speaker 1: four to two four one zero one Coming up. We'll
Speaker 1: take some more of your calls and I will get
Speaker 1: to the gadget of the week.
Speaker 2: Welcome back to rich On Sech. I've been grooving to
Speaker 2: this new song from Tame and Paula. If you know them,
Speaker 2: the songs.
Speaker 1: Are usually epic, but this this is called Dracula, and
Speaker 1: it just came out probably time for the holiday.
Speaker 2: Obviously.
Speaker 1: I mean, I'm not a marketing specialist, but I mean
Speaker 1: I just have a hunch. But it's such a it's
Speaker 1: such a catchy, fun tune. It's like dark but like
Speaker 1: kinda you know, it's just whimsical. I like that kind
Speaker 1: of stuff. Uh, are you subscribing to My free newsletter
Speaker 1: is packed with helpful tips, tricks, and the latest tech
Speaker 1: news I think you should know kind of like this show.
Speaker 1: Just go to Rich on tech dot tv and hit
Speaker 1: sign up. Gadget of the Week this week the Alura
Speaker 1: Tech e paper Wi Fi digital photo frame. This is
Speaker 1: kind of the next generation. You know, we've talked about
Speaker 1: these digital photo frames, but the next generation of frames.
Speaker 1: And this is officially a trend. Even though I've been
Speaker 1: testing this for a couple months now, it's now a trend.
Speaker 1: The trend is e ink displays. So this is a
Speaker 1: wireless e paper photo frame that looks more like traditional art.
Speaker 1: So the alorateech is a thirteen point three inch ePaper
Speaker 1: frame uses the same technology found in e reader, so
Speaker 1: the images look like they're printed, not backlit.
Speaker 2: And it's cool because you don't need AC power.
Speaker 1: So if you want to put a picture like above
Speaker 1: your mantle or something, and you don't want a wire
Speaker 1: running to the digital frame, this runs you up to
Speaker 1: two years on a charge. You know, obviously depending on
Speaker 1: how much you update it. And again you can this
Speaker 1: connects to Wi Fi. You can send it right, send
Speaker 1: photos right from the app. They appear on the screen
Speaker 1: and you know they've got a white or black mat
Speaker 1: so you can change it to blend in with your decore.
Speaker 1: And it's good for family photos digital r. I had
Speaker 1: one of those famous picassos in there at some point,
Speaker 1: so and then I've got family art.
Speaker 2: It's pretty cool.
Speaker 1: So it's just it's a different way of thinking about
Speaker 1: an ePaper frame or a digital photo frame. I will
Speaker 1: tell you it's not going to look as good as
Speaker 1: a backlit picture, but it looks different. It looks almost
Speaker 1: like just like an actual piece of art. So I
Speaker 1: find that art looks really good because it just looks
Speaker 1: like you would not know that this is digital in
Speaker 1: any way, shape or form if you look at it.
Speaker 1: And this is this is three hundred and fifty dollars
Speaker 1: available now at a Laura tech dot com. And this
Speaker 1: ePaper kind of thing is having a moment right now
Speaker 1: because just this week, the brand that I talk about
Speaker 1: a lot with these frames, Aura, they just launched their
Speaker 1: own or a ink frame using e ink with color
Speaker 1: Display Tech. So again now we're seeing the trend of
Speaker 1: a couple of companies are doing this and it's just different.
Speaker 2: It's cool.
Speaker 1: You know, you don't have to run out and change
Speaker 1: your frame up right away, but it's just kind of
Speaker 1: nice to know about it, Like if you want to
Speaker 1: put that frame above your mantle and you don't want
Speaker 1: something that's a cord dangling, just kind of fun. Gadsut
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Speaker 2: I'm only well, you probably heard.
Speaker 1: The news this week that chat gbt launched its own
Speaker 1: web browser. It's called chat gpt at Liss. And what's
Speaker 1: neat about this is it works the way that I've
Speaker 1: been talking about on this show. It's your web browser
Speaker 1: with chat gybt on the right hand side. So the
Speaker 1: idea is this is a super assistant that understands what
Speaker 1: you're doing online and helps you do it faster. So
Speaker 1: instead of switching between chat gbt and your web browser
Speaker 1: like you're probably already doing at list, lets you ask
Speaker 1: questions in the same window. So it's one window for everything.
Speaker 1: And what's really neat is that chat gybt can see
Speaker 1: and read the page that you're on. So if you're
Speaker 1: on a website, it can understand what that website is
Speaker 1: and you can ask it questions about that website. Hey,
Speaker 1: summarize this movie review? Or do you think this product
Speaker 1: has it compared to other products out there? What's the
Speaker 1: price like on this product? It could also summarize and
Speaker 1: compare information for multiple websites. And the neat thing is
Speaker 1: I found the killer functionality here is E so I
Speaker 1: have my Gmail open. I've got the chat EBT. I
Speaker 1: used to have to copy and paste. Now it just
Speaker 1: reads the email and says, hey, here's a response. Just
Speaker 1: you know, here you go copy and paste it right
Speaker 1: in there. It's so easy anyway. Available now on mac
Speaker 1: os for free, Windows iOS and Android.
Speaker 2: Coming soon. It's called chat GBT at list.
Speaker 1: Coming up, we'll talk Samsung's VR headset right here, I'm
Speaker 1: rich on Tech. Welcome back to rich On Tech. Rich
Speaker 1: DeMuro here hanging out with you, talking technology at triple
Speaker 1: A Rich one oh one. That's eight eight eight seven
Speaker 1: four to two four one zero one. Well, this week
Speaker 1: we got a new XR headset, Samsung Galaxy x R
Speaker 1: VR headset, at a time when you know, we've got
Speaker 1: a bunch on the market, everything from Apple's top of
Speaker 1: the line Vision Pro to the Quest headsets to a
Speaker 1: lot of other types of headsets out there. So let's
Speaker 1: see what Samsung is doing differently and whether it's worth
Speaker 1: the splurge. Joining me now is Scott Stein, editor at
Speaker 1: Large at c NEET, to discuss Samsung Galaxy XR. You're
Speaker 1: wearing it right now. It looks a lot like Apple
Speaker 1: Vision Pro. It does, explain what this is for someone
Speaker 1: who may not understand what an XR headset is.
Speaker 8: Sure, so the Samsung Galaxy XR is their return to
Speaker 8: VR and AR. Samsung and Google have both been in
Speaker 8: this space before, but it's kind of in between where
Speaker 8: Meta is with the Quest headset and Apple is the
Speaker 8: Vision Pro. From my using it, you know, this is
Speaker 8: built off chips that are more similar to the Quest headsets,
Speaker 8: but with the display technology like Apple Vision Pro. But
Speaker 8: the thing that's different, why are they doing this?
Speaker 2: It's all about AI right now.
Speaker 5: Gemini.
Speaker 8: The ability for Gemini to see live through the cameras
Speaker 8: and microphones on this headset is the new thing because
Speaker 8: no other headset is currently doing that, and that's directly
Speaker 8: related to where they're going next year with smart glasses.
Speaker 2: So that's cool.
Speaker 1: So wait, anything that you're looking at, like if you're
Speaker 1: looking at a mountain range or you know, you're fixing
Speaker 1: a car, you can just say, hey, Gemini, like, explain
Speaker 1: this to me.
Speaker 11: Yeah, so you could say, what with with varying degrees
Speaker 11: of success, you know, which is true with AI in general,
Speaker 11: But what it can do is it you could totally
Speaker 11: see things, So you could say, you know, what is
Speaker 11: that over there.
Speaker 8: It could describe, you know, what's.
Speaker 6: In the room with you.
Speaker 8: It can describe what's on the screen. It can it
Speaker 8: can summarize or try to bring up related things to
Speaker 8: whatever's up there. It could be YouTube or you know,
Speaker 8: if you brough up Netflix. It has the ability to
Speaker 8: see stuff. But what I found so far is like
Speaker 8: knowing exactly where it can control things is a little
Speaker 8: hit and miss. But I think Google is working on
Speaker 8: this as a development, you know, stepping stone to figure
Speaker 8: out what else they can be doing on glasses.
Speaker 1: Okay, interesting, So it's got all the AI stuff built in.
Speaker 1: So I heard you can also do like circle to
Speaker 1: search on this thing too.
Speaker 8: Yeah, so circle the search is kind of a similar
Speaker 8: to if you want to be more targeted, you could
Speaker 8: circle a particular area and then it could search for
Speaker 8: that or give you more information about that. I think
Speaker 8: it's one of the interesting things is you could be
Speaker 8: a little more targeted with where it looks. You also
Speaker 8: can give it permission to only look at certain apps,
Speaker 8: so if you're worried about it like seeing everything in
Speaker 8: your space, which I think is important because we're heading
Speaker 8: to a point where everyone's afraid of the idea of
Speaker 8: cameras on your face anyhow, and what is going to
Speaker 8: go on with tech and big tech and AI with this,
Speaker 8: there have to be some idea of some privacy cutoffs
Speaker 8: or abilities to not have it be aware of things too.
Speaker 1: How's the quality on this display, like, how does it
Speaker 1: compare to what Meta's doing and what Apple's doing with
Speaker 1: Vision Pro.
Speaker 8: Yeah, so this is a micro al led display technology
Speaker 8: which Apple is also using on Vision Pro, and Samsung's
Speaker 8: resolution for this, to no surprise, is higher and it's
Speaker 8: four K displays paride, it's a little bit higher. It
Speaker 8: looks equivalently sharp and good. The one thing is that
Speaker 8: I would say the total av experience on this headset
Speaker 8: there's a little more plasticky and the fit is a
Speaker 8: little different. It's not as ideal for watching movies. But
Speaker 8: you can put screens in YouTube and Netflix anywhere, just
Speaker 8: like Vision Pro, so you know that capability is totally
Speaker 8: there in this headset.
Speaker 1: Okay, now you mentioned the two apps that are that
Speaker 1: are noticeably absent from Vision Pro, so Apple huge company.
Speaker 1: I mean how they don't have the support of YouTube
Speaker 1: and Netflix is beyond me.
Speaker 2: On this Vision Pro.
Speaker 1: This has it because it's it's from Google, I guess
Speaker 1: from the side of Google side of things.
Speaker 2: But tell me about those apps.
Speaker 1: Is that is that kind of like a good thing
Speaker 1: that these apps are on there because they're so popular.
Speaker 8: Yeah, well, Netflix, it turns out when I launched it,
Speaker 8: I don't I don't see any real difference between that
Speaker 8: and launching it in a browser. So I don't think
Speaker 8: it's a tremendous loss that the vision Pro doesn't have it,
Speaker 8: But it's annoying because I just wanted to able to
Speaker 8: launch easily and not bring it up in a browser.
Speaker 8: There's a little surprised so far. I didn't see Netflix
Speaker 8: having any deep immersive features in the app that's on
Speaker 8: the headset. But YouTube is great because it has a
Speaker 8: lot of built in three hundred and sixty degree and
Speaker 8: three D and immersive videos that have been there over
Speaker 8: the years that you can watch on this headset. And
Speaker 8: that is you can do that in headset if you
Speaker 8: get into the browser on a quest but you can't
Speaker 8: do it on a vision Pro. And the other frustrating
Speaker 8: thing that Apple hasn't gotten into that's even bigger than
Speaker 8: me is maps. Not that I would navigate with a headset,
Speaker 8: but just the ability to explore places. The Google Maps
Speaker 8: app that's on this headset is great and you can
Speaker 8: get into immersive views of all sorts of locations. And
Speaker 8: also there are some locations that have been three D
Speaker 8: scanned by Google. Not a ton, but some restaurants in
Speaker 8: big cities. You can go in and you can walk
Speaker 8: around and look at the space and it's a fantastic
Speaker 8: use of what you'd.
Speaker 2: Use this for.
Speaker 4: Now.
Speaker 1: When I was at Google's Io, I put on a headset.
Speaker 1: Was that an early version of this or something? Because
Speaker 1: it was like it had that was it?
Speaker 2: Okay?
Speaker 10: Yeah?
Speaker 8: So yeah, it was called Project Muhan before I know
Speaker 8: it's called Galaxy XR. It may have had some design changes,
Speaker 8: but I think it's very similar to what I wore
Speaker 8: last year, also getting an early demo of this. There's
Speaker 8: a band that tightens it. The design of this is
Speaker 8: more like VR headsets I've seen in the past. Metaquest
Speaker 8: Pro had this type of design. There's still a battery
Speaker 8: pack that this thing has to connect to, which is
Speaker 8: connected just like the Vision Pro you know, with a tether,
Speaker 8: which is which is not ideal.
Speaker 1: No, but if they're both doing it, I mean clearly
Speaker 1: there's a reason, because we're just not there yet with
Speaker 1: all the battery technology to put it on your face.
Speaker 1: So I guess my question is who needs this? I
Speaker 1: mean it's it's eighteen hundred dollars, which is, you know,
Speaker 1: half the price of what Apple's charging thirty five hundred
Speaker 1: for their headset. But that's all a lot of money
Speaker 1: for number one, a first generation product and something that
Speaker 1: I'm not sure I need.
Speaker 8: No, you don't need it, And actually I was just
Speaker 8: talking to someone on the phone about this yesterday. When
Speaker 8: it comes to this type of tech, I think there's
Speaker 8: only three types of products right now that you still
Speaker 8: don't need, but I think are worthwhile getting the Metaquest
Speaker 8: headsets because they're they're super affordable and they play games.
Speaker 8: AI glasses like the basically Meta ray bands at this point,
Speaker 8: but the Warby Parker one's coming next year, so I'm
Speaker 8: really fascinated by Google and display glasses, which again you
Speaker 8: don't need them, but one's made by Extra Real and
Speaker 8: Vitcher are are fun ways to display everything. Else like
Speaker 8: Vision Pro Galaxy X are, they're either too expensive too experimental,
Speaker 8: and I agree with you, I think I think the
Speaker 8: Vision Pro is far more thinness, but has also been
Speaker 8: out there a lot longer and is more expensive, but
Speaker 8: I don't think people need that either. And I and
Speaker 8: even though this is half the price, I don't think
Speaker 8: people need this either. But I think it's it's much
Speaker 8: clearer with Google and Samsung, they've already laid out and
Speaker 8: I wrote a story about it today how this is
Speaker 8: building towards the glasses they're making after this, So it's
Speaker 8: interesting that they really are using this as a developer platform,
Speaker 8: and I think that's a lot of why it exists
Speaker 8: right now.
Speaker 1: Yeah, and I've no doubt that this is incredible technology
Speaker 1: and I love it like it is when you put
Speaker 1: on one of these headsets, it is a completely different
Speaker 1: experience than.
Speaker 2: What you are used to see the.
Speaker 1: World around you overlaid with information and to be able
Speaker 1: to you know, just being in VR in general. And
Speaker 1: this is kind of XR, so you can see the
Speaker 1: world and things. But like, it really is incredible. It's
Speaker 1: just so expensive that it's tough to like get this
Speaker 1: into the mass kind of hands of folks.
Speaker 8: Yeah, and it's still big. But one of the cool
Speaker 8: things about this type of design if you've never worn
Speaker 8: a headset like this, because it doesn't have It's not
Speaker 8: sticking to your face, it's resting over it. It actually
Speaker 8: feels when you're wearing it like it's continuing the world
Speaker 8: around you. Because I have more sense of the peripheral view,
Speaker 8: and then the mixed reality which uses the pass through cameras,
Speaker 8: it just feels like they all blend, which is actually
Speaker 8: a really neat trick on this versus the vision pro
Speaker 8: so I could I could still look at something on
Speaker 8: my phone, I could look across the room and still
Speaker 8: see stuff in the headset a lot easier. But I
Speaker 8: think also with Android XR, people should be aware Google
Speaker 8: is particularly interested in knitting a lot of different headsets
Speaker 8: and glasses into the mix. So you know, unlike one
Speaker 8: manufacturer doing this, we could have many manufacturers developing products here.
Speaker 8: I'm not sure when they're all going to emerge, but
Speaker 8: you know, exactly like you could have. You could have
Speaker 8: other VR headsets coming out, other glasses and other connected things,
Speaker 8: and that means like you definitely would want to hold
Speaker 8: off and see what's coming.
Speaker 1: Right, Because this is a new platform, Android XR, which
Speaker 1: means it's kind of like Android. Anyone can take advantage
Speaker 1: of it, and that means that anyone can one up
Speaker 1: the other company by making something cheaper, smaller, lighter, faster, whatever.
Speaker 1: And I like that idea of the mixed reality where
Speaker 1: it like kind of blends. So if what you're saying
Speaker 1: is I'm understanding it like I'm looking at something on
Speaker 1: my paper. That paper is almost lit up like a
Speaker 1: digital frame or like of digital newspaper, I can read
Speaker 1: something on there, but everything else around me I'm seeing,
Speaker 1: like my actual desktop, which is kind of not being
Speaker 1: affected in a way.
Speaker 4: Yeah.
Speaker 8: So, and I think that's going to be a little
Speaker 8: more what it's going to feel like when you have
Speaker 8: smart glasses with displays, when they get better and better,
Speaker 8: that type of tech is going to start feeling like
Speaker 8: that where it's literally overlaid with your world or you
Speaker 8: have more focus in a particular part. And I think
Speaker 8: the openness of this is really interesting. It's not, you know,
Speaker 8: Gemini AI right now is the main AI that it's using.
Speaker 8: But I was asking Google's Android head about this in
Speaker 8: the story that I think they're aiming to have more
Speaker 8: AI platforms work on this, and the goal is to
Speaker 8: work with phones and watches and rings down the road,
Speaker 8: which are all you know on the Android ecosystem, but
Speaker 8: Google already exists across a lot of devices and platforms,
Speaker 8: so it's interesting in terms of, you know where that
Speaker 8: could possibly go. Whereas Apple is clearly designing it to
Speaker 8: work with Apple products, and Meta is a little bit
Speaker 8: in a corner where they have their own products but
Speaker 8: that they haven't figured out how to work with everything
Speaker 8: else seamlessly yet.
Speaker 2: Right.
Speaker 1: Well, there's a lot going on with Android because there's
Speaker 1: so many different manufacturers and Gemini has been built into
Speaker 1: just about everything at this point. It just keeps going.
Speaker 1: So that's going to be interesting to see how that
Speaker 1: all develops. All right, Scott Sein, thanks so much from
Speaker 1: c net. If you want to check him out, just
Speaker 1: google c net Scott segn. He covers all things vr
Speaker 1: AR for them and he does a great job at it.
Speaker 1: All right, coming up, we are going to talk about
Speaker 1: Oh we're going to take some more of your calls.
Speaker 1: Eighty to eight Rich one on one eighty eight seven
Speaker 1: four to two, four one zero one.
Speaker 2: Welcome back to rich On Tech.
Speaker 1: Let's go to Kristen in Arcadia. Kristin, you're on with
Speaker 1: rich Hi, Rich how are you good? Thanks for holding sure?
Speaker 12: I was telling about photosticks like the thumb drives that
Speaker 12: you put it into your computer or your phone and
Speaker 12: it extracts all the photos and eliminates duplicates and things
Speaker 12: like that. I was just wondering if you could give
Speaker 12: me a recommendation on what the best one or the
Speaker 12: easiest one to use would be.
Speaker 2: I don't trust them. I don't.
Speaker 1: There's one that's advertised everywhere. I have emailed them to
Speaker 1: get a to get a sample, you know, to review,
Speaker 1: to try it, and they will not write me back.
Speaker 1: So I do not I do not trust the advertised
Speaker 1: the ones that you see online. So I don't think
Speaker 1: there's an easy fix for this. I don't think there's
Speaker 1: a simple way to do this. What are you trying
Speaker 1: to accomplish? And I can help that way?
Speaker 12: I think I'm just trying to get all my photos
Speaker 12: in one place and just have a bad backup copy
Speaker 12: of them. But I also don't want ten versions of
Speaker 12: the same photo in the right in the backup.
Speaker 1: So well, I mean, there's so many ways to manage
Speaker 1: a photo collection, and I think that there's not one
Speaker 1: way for everyone. I have the What I do is
Speaker 1: I just dump all my photos into Google Photos and
Speaker 1: while It does not find duplicates, which is absolutely insane
Speaker 1: to me. It does find similar pictures and it groups
Speaker 1: them together, which makes life a lot easier. So if
Speaker 1: you took like ten pictures in a row, it will
Speaker 1: group those pictures now in a stack, they call it,
Speaker 1: and then you can pick the one that the computer
Speaker 1: says is the best and just delete all the rest.
Speaker 2: And so that's kind of.
Speaker 1: A way to management manage it, okay. But what I
Speaker 1: would say is number one. You probably want if you're
Speaker 1: going to start organizing your photos, you've got them in
Speaker 1: your computer, you want to make sure you have a
Speaker 1: backup first before you do anything. So what I would
Speaker 1: do is just take your collection, put it on a
Speaker 1: hard drive and just now you have a backup before
Speaker 1: you start going in and making changes. That's number one.
Speaker 1: And then you can use a program like the one
Speaker 1: that I've tested that I like is called Duplicate photos
Speaker 1: Fixer dot com. Duplicate photos Fixer dot com. They have
Speaker 1: a version for Mac, for Windows, for Android and iOS,
Speaker 1: and you can use that to get rid of your
Speaker 1: duplicates on your computer now, okay, And then once you
Speaker 1: do that, you could go through and kind of do
Speaker 1: this and then you can back them up. So got
Speaker 1: it backing them up? Are you on iPhone? Are you
Speaker 1: on a Mac or Windows?
Speaker 4: I'm on a Mac.
Speaker 1: Oh you're on a Mac. Okay, so with Mac. You know,
Speaker 1: there's also another app that I like called Gemini. It's
Speaker 1: from uh it's from MacPaw and that will find duplicates
Speaker 1: as well, so you can use you can check out
Speaker 1: those two programs and see which one you like better.
Speaker 1: But once you have them on the you know, all
Speaker 1: figured out and you're kind of you know, you've got
Speaker 1: them narrowed down to the ones you want, then you
Speaker 1: can put them into I would do a cloud service
Speaker 1: and that could be iCloud if you want to keep
Speaker 1: it easy. But if you have Amazon Prime, Amazon gives
Speaker 1: you unlimited photo storage, so you can dump them all
Speaker 1: into there as a backup and then they can just
Speaker 1: be backed up into Amazon Photos and that's free. The
Speaker 1: only downside to that is that it does not give
Speaker 1: you a lot of storage for videos, so you would
Speaker 1: just want to do.
Speaker 2: The pictures in there.
Speaker 1: But the one that I like the most is really
Speaker 1: Google Photos. I think it's still the best out of
Speaker 1: everything out there. It's super easy to use and the
Speaker 1: neat thing about this. You were talking about getting everything
Speaker 1: into one place. You could actually go to photos dot
Speaker 1: Google dot com and just drag and drop your albums
Speaker 1: in there, your your folders in there from your computer
Speaker 1: and it will actually sort out the duplicates. So when
Speaker 1: you're uploading, that's the only time that Google will really
Speaker 1: do this is it will It will stop you from
Speaker 1: putting the same picture in twice as long as the
Speaker 1: picture is identical. If it's similar, you made some changes
Speaker 1: this and that, it will you both. But in general,
Speaker 1: if you drag and drop the same picture, and you
Speaker 1: can try this, just take a picture and drag it
Speaker 1: into Google Photos like three times, it will only take
Speaker 1: the first one and the other ones it will not.
Speaker 1: And so that's another way of just kind of taking
Speaker 1: all your photos from this folder on your computer, dragging
Speaker 1: and dropping them in there, and it will just grab
Speaker 1: all the first run copies or whatever you want to
Speaker 1: call it. And Google also has an app for your
Speaker 1: computer for Google Photos. It's called let's see what's it
Speaker 1: called now? I guess they just call it Google Drive
Speaker 1: at this point, but it will back up your any
Speaker 1: folders that you want on your computer to Google Photos.
Speaker 1: So if you type in Google Photos apps, oh wow,
Speaker 1: why did that do that? Let me see here?
Speaker 2: Where is it?
Speaker 3: Here?
Speaker 2: They are.
Speaker 1: So if you go to Google Photos apps, you can
Speaker 1: find the apps for your different platforms, and one of
Speaker 1: them is Google Photos your computer and let's see here. Interesting,
Speaker 1: the link is not working. That's huh, Google, you got
Speaker 1: to fix that. But yeah, it's I think it's if
Speaker 1: you download the Google Drive app, Google Photos is built
Speaker 1: into there, and so on Google Drive you can go
Speaker 1: into your preferences and you'll see it says backing up
Speaker 1: Google Photos, and you just take whatever you can do
Speaker 1: your whole computer and just you list that as the drive.
Speaker 1: It will go through your whole computer hard drive, find
Speaker 1: every photo and upload it to Google Photos. And that's
Speaker 1: a one way upload, and it's a it's a really
Speaker 1: handy way to get all that stuff in there. But Christin,
Speaker 1: thanks for the call today, appreciate it and get those
Speaker 1: get those photos organized. I'm gonna wait until I'm retired
Speaker 1: to do this, because there's just no way I What
Speaker 1: I do is, at the end of the day, I
Speaker 1: will go through my Google Photos app and I'll just delete,
Speaker 1: like anything nonsense from that day or maybe at the
Speaker 1: end of the week. But just managing everything in my
Speaker 1: photos collection is just impossible at this point. And I
Speaker 1: can tell you because Google tells you how many photos
Speaker 1: I have in there.
Speaker 2: At this point, I am backing up. Let's see what
Speaker 2: do I got here.
Speaker 1: If you go into your Google Photos, there's a little
Speaker 1: backup complete icon and if you tap that, it'll tell
Speaker 1: you I've got two hundred and twenty two nine and
Speaker 1: thirty nine photos backed up. I am not going through
Speaker 1: those today, that is for sure. Talk to me next week.
Speaker 1: We'll see if we can do those. HBO Max before
Speaker 1: we go to break is raising prices once again, the
Speaker 1: third time in three years. HBO Max going up anywhere
Speaker 1: from a dollar to two dollars a month. I do
Speaker 1: think HBO Max has some good programming, but the premium
Speaker 1: plan is now twenty three dollars a month. The cheapest
Speaker 1: plan now eleven dollars a month. You'll start seeing these
Speaker 1: prices for existing subscribers on November twentieth eighty eight. Rich
Speaker 1: one oh one eighty eight seven four to two four
Speaker 1: one zero one back after this. Welcome back to rich
Speaker 1: on Tech. Rich DeMuro here hanging out with you, talking
Speaker 1: technology at triple A rich one oh one eight seven
Speaker 1: four to two four one zero one. This week I
Speaker 1: finished listening to the the Michael J. Fox book brand new.
Speaker 1: It's called Future Boy. So if you love Back to
Speaker 1: the Future, you will love this book. It is just
Speaker 1: about that, just the movie. So it gets into his
Speaker 1: personal life a little bit as he was an actor
Speaker 1: coming up in the world, but it's mostly about filming
Speaker 1: the movie. It's a quick, easy read. I listened to
Speaker 1: it and it was Michael J. Fox reading it, so
Speaker 1: that was kind of fun. But it doesn't go into
Speaker 1: you know, his illness or anything like that, but or
Speaker 1: medical It just really sticks to this movie and the
Speaker 1: fact that he, you know, came up pretty fast in
Speaker 1: the world in Hollywood and then he was doing Family
Speaker 1: Ties and he was doing Back to the Future at
Speaker 1: night on the same day, which was just wild to
Speaker 1: hear and just a little like I didn't realize that
Speaker 1: Eric Stoltz was the original main character and they did
Speaker 1: a swap with Michael J. Fox, and you know, of course,
Speaker 1: I'm sure people on the set were not happy with that,
Speaker 1: but it probably would not have been in the movie today.
Speaker 1: And we don't know, I mean, who knows, but he
Speaker 1: said he played the role very different from Eric Stultz.
Speaker 1: They filmed like six weeks of this movie with the
Speaker 1: first actor and then the rest with Michael J.
Speaker 2: Fox.
Speaker 1: So I'm a big Back to the Future fan, so
Speaker 1: I just ate every second of it.
Speaker 2: I was just like, I love this, I love this,
Speaker 2: I love this.
Speaker 1: It's just a lot of anecdotes about the set and
Speaker 1: filming and how they did things.
Speaker 2: And it's so weird.
Speaker 1: Because you know, I didn't grow up in Southern California,
Speaker 1: but the whole movie, like, I didn't realize where it
Speaker 1: was filmed. But yes, it was filmed in southern California,
Speaker 1: but just at these places that became other places. I mean,
Speaker 1: I know Courthouse Square at Universal obviously I worked there.
Speaker 1: I was a backlot tram tour guide at Universal Studios
Speaker 1: in Hollywood, Yes, I was, so you might have been
Speaker 1: on my tram at one point. It was a fun job.
Speaker 1: You just basically sat there until they needed you to
Speaker 1: do a tram tour, and then you do the tram
Speaker 1: tour and then you'd sit there again and wait until
Speaker 1: they need you again.
Speaker 2: But it's fun. There's all these like Hollywood types. I
Speaker 2: just love talking to you.
Speaker 1: Just sit there and chat with them the whole time
Speaker 1: until your time was up, and then you go up
Speaker 1: there and you'd memorize your whole spiel, give people a
Speaker 1: backlot tour, and do it all over again. Let's go
Speaker 1: to Bob in Sunland, California. Bob, you're on with Rich Here.
Speaker 7: Rich, I'm trying to download some medi cassettes from my
Speaker 7: digital camera to my computer. But for some reason, Windows
Speaker 7: seems to say that doesn't recognize the devices, and that's
Speaker 7: to USB. So I'm going, is there some kind of
Speaker 7: a driver that's available or a program that could use
Speaker 7: to try to do that? Well?
Speaker 2: What type of camera is this? What's the what's the type?
Speaker 7: Is it? Sony cassette cameras? I also have two can
Speaker 7: and still both of them are not able to be
Speaker 7: recognized by my computer. Now about something called Dazzle. I
Speaker 7: think it's about Pinnacle and it also says it doesn't
Speaker 7: recognize the USB connection.
Speaker 2: So right, okay, I've done it.
Speaker 7: Yeah, go ahead, I've done it before with my old
Speaker 7: Windows ninety eight. Is this the computer? I believe it
Speaker 7: not for my own Mac G four, But for some
Speaker 7: reason it's used that Windows does not support that kind
Speaker 7: of a device anymore.
Speaker 1: Yeah, I think that's what's happening here is that these
Speaker 1: uh these devices, do they have the standard RCA cables
Speaker 1: out or no like connections?
Speaker 7: Well, they do have the yellow table and the red
Speaker 7: on one of the cameras. Then the other ones are
Speaker 7: like a fireworks connection that you could come out also. Yeah,
Speaker 7: but other than that, I'm not sure what else I
Speaker 7: could use it to correct to the computer.
Speaker 1: Yeah, the direct USB connection is not going to work
Speaker 1: on these as far as I know, because the USB
Speaker 1: is just not I don't know what you did in
Speaker 1: the past how that worked. But typically these cameras are
Speaker 1: not in a format where the computer can just grab
Speaker 1: that video off of the camera because it's a it's
Speaker 1: just not a format where it's it's you can pull
Speaker 1: it off like if you pop in a cell phone
Speaker 1: these days, you know you can pull the digital video
Speaker 1: off of it, no problem. But these are typically I
Speaker 1: would assume they're recorded in an analog format, even though
Speaker 1: if they say digital and so you would need some
Speaker 1: level of conversion. Now the fire wire that would work,
Speaker 1: but you'd have to find a mac that has that connection.
Speaker 2: I'm not even sure that's that route is worth going down.
Speaker 1: I think the easiest way to do this since you
Speaker 1: still have the camcorder. That's like the toughest part of
Speaker 1: this whole process. But basically, you can buy one of
Speaker 1: these VHS to DVD converters which will capture video from
Speaker 1: your camquorder and put it on your computer. I think
Speaker 1: that's the easiest way to do it. That's what I've done,
Speaker 1: And you just basically hook up your camcorder with those
Speaker 1: three cables, the red, the yellow, and the white, and
Speaker 1: then you plug it into this little device that will
Speaker 1: convert the signal from analog to digital and then your
Speaker 1: computer records it. So it's a it's a kind of
Speaker 1: a time stake. It takes a lot of time to
Speaker 1: do this because it's all done in real time, but
Speaker 1: that's the easiest way to do it. And then you
Speaker 1: get that digital file that you can then trim, edit,
Speaker 1: upload to YouTube whatever you want, put it in your
Speaker 1: your photo collection.
Speaker 9: That.
Speaker 2: Yeah.
Speaker 1: So the two that I recommend are and there's a
Speaker 1: million of these on on on Amazon. And here's the
Speaker 1: reason why I recommend these two because at the end
Speaker 1: of the day, it comes down to the software. So Bob,
Speaker 1: if you are like you know, pretty advanced with things
Speaker 1: and you can find your way around software and everything.
Speaker 1: Then go with one of the cheap ones and you
Speaker 1: can do it that way. But if you want something
Speaker 1: that's a little bit easier, Roxio makes the easy VHS
Speaker 1: to DVD converter. That one's good. You can get an
Speaker 1: Amazon or Best Buy. And then the other one is
Speaker 1: called El Gato E L G A t O and
Speaker 1: that does the same thing, and they both have software
Speaker 1: that that I think is it's all pretty much the same,
Speaker 1: but it's just a little bit easier to understand than
Speaker 1: some of these other companies that I've ordered their products
Speaker 1: on Amazon and it just comes and it's it's like
Speaker 1: you can't figure it out. The other thing, and I
Speaker 1: have not tested this one is the clear Click. So
Speaker 1: this is kind of an all in one. It looks
Speaker 1: like a little black box with a screen on it,
Speaker 1: and so this way you can bypass your computer completely.
Speaker 1: So you would connect the camcorder to this little device,
Speaker 1: press record and it would record it to an SD
Speaker 1: card and then you could pop out that SD card,
Speaker 1: put it in your computer and get the video. So yeah,
Speaker 1: how many tapes do you have?
Speaker 7: Unfortunately I have about twenty and they're all about ten
Speaker 7: years old, family members and stuff like that. So I
Speaker 7: thought now would be a good time to try to
Speaker 7: send into my family was still alive to enjoy. But
Speaker 7: I've been trying a couple of months to figure out
Speaker 7: how to do it.
Speaker 1: Yeah, these two, these two, these three methods will will
Speaker 1: really help you get a headstart on that. And I think,
Speaker 1: you know, even if you're spending one hundred dollars in
Speaker 1: one of these converters, I think that's well worth it
Speaker 1: for twenty tapes. Your those memories are going to be
Speaker 1: you know, invaluable in the future. And the other thing is,
Speaker 1: you know, you'll notice on a lot of these tapes,
Speaker 1: you know, a lot of these memories have started to
Speaker 1: go and so you want to get them. You want
Speaker 1: to get them digitized because you know, we're talking it's
Speaker 1: probably been thirty to forty years since you captured some
Speaker 1: of these videos.
Speaker 2: Maybe you know minimum thirty years I'm.
Speaker 7: Guessing, right, yeah, exactly.
Speaker 1: Yeah, so they decline, you know, in time, just like us. Right,
Speaker 1: I'm not as as a surprise, I used to be
Speaker 1: thirty years ago. Anyway, it's a fun project, and it
Speaker 1: is it is something that does take some time, but
Speaker 1: is once you get it done. It's if you feel
Speaker 1: really good getting this, and like you said, you have
Speaker 1: these cam quarters, which is literally the toughest part. Like
Speaker 1: when I was doing this, I had to go on
Speaker 1: Amazon to buy you know, stuff I had to I
Speaker 1: had to borrow them from friends and family. But you
Speaker 1: know it's or sorry I went on ebaying by by
Speaker 1: a camquarder. But yeah, so anyway, good luck with the project, Bob.
Speaker 6: I'll get fixtures, all right.
Speaker 1: Another fun thing about this is that once you take
Speaker 1: those videos. I did this, I dropped them all into
Speaker 1: Google Photos, and I'm not kidding. It will find people's
Speaker 1: faces in those videos. So if you want to find
Speaker 1: a video, a picture, a clip of Grandma, you can
Speaker 1: find it because Google Photos will say, oh, Grandma's in
Speaker 1: this video, or whoever it is, Uncle Marty whatever. It's
Speaker 1: so cool that it goes frame by frame on those
Speaker 1: videos that you upload and it will identify the faces
Speaker 1: in them and the places. So if you captured a
Speaker 1: video in Italy back in the nineties, you just type
Speaker 1: in Italy it'll find that video.
Speaker 2: So it's really really it to me.
Speaker 1: Digitizing your old pictures and videos feels like you're unlocking
Speaker 1: them for the next generation. And I'll be honest, I
Speaker 1: did a lot of mine. I still have a lot
Speaker 1: more to go. Both at my mom's house. She's got
Speaker 1: a ton of pictures that she's kind of holding on
Speaker 1: too and not letting me get to and I'm like, mom,
Speaker 1: I gotta get these things. We did some there when
Speaker 1: I went home one time, but she doesn't really want
Speaker 1: to send them to me. It's kind of a thing
Speaker 1: where you have to be there to do it. And
Speaker 1: then the video tapes, I've got a bunch at my
Speaker 1: place that I still need to do. I'm a busy guy,
Speaker 1: so you know, it's been proven to be tough to
Speaker 1: do that. But I did a bunch of them, and
Speaker 1: I did a lot of the VHS tapes. So did
Speaker 1: almost all the VHS. But I still have some other
Speaker 1: versions of tapes, like the High eight and the what
Speaker 1: was the other version? There was one of like a
Speaker 1: some version that we used to use for like news
Speaker 1: gathering back in the day. So all my old news
Speaker 1: stuff is on there, like when I first started out
Speaker 1: in the business. So but it is fun to have
Speaker 1: those things digitized. And then you got to grab the
Speaker 1: family bring them into the living room and make them
Speaker 1: sit through these boring When we used to videotape things,
Speaker 1: we used to videotape the entire event, like from start
Speaker 1: to finish. Like it would be like Dad would be
Speaker 1: on the camcorder and he would just start recording and
Speaker 1: it would be like thirty minutes of nothing. Nowadays we
Speaker 1: only record, like when we have a kid's birthday party,
Speaker 1: you literally record your kid blown out the candles and
Speaker 1: that's it. It's like a thirty second clip. You don't
Speaker 1: have anything else. There's no perspective, there's no you know.
Speaker 1: It used to be you take the cam cord, you
Speaker 1: go around the house, be like, you know, Aunt Mabel,
Speaker 1: say hello, you know, like say hi to the camera
Speaker 1: and they'd be like hello. They take their cigarette out,
Speaker 1: you know, put it down and they say hello. Was
Speaker 1: your family party like that?
Speaker 2: Mine was?
Speaker 1: Hey, can you put down that beer and say hi
Speaker 1: to the kids?
Speaker 2: Was your family party like that?
Speaker 1: Eighty eight rich one On one eighty eight seven four
Speaker 1: to two four one zero one.
Speaker 2: Back after this.
Speaker 1: Rich Tomuro here hanging out with you talking technology, triple
Speaker 1: eight rich one on one eighty eight seven four to
Speaker 1: two four one zero one. Uh The website is rich
Speaker 1: on tech dot TV. Uh there you can hit contacts
Speaker 1: submit your question that way. We were talking about old
Speaker 1: family parties and uh, I have so many memories. I
Speaker 1: grew up in a big family, five kids, you know,
Speaker 1: my parents, and uh so it was just always always
Speaker 1: it's just always a party, like any day of the week.
Speaker 1: But we used to have a lot of family parties
Speaker 1: because it was always someone's birthday or a holiday. And
Speaker 1: I won't I won't mention the family member. I don't
Speaker 1: think they listen, but they might. But I remember my family.
Speaker 1: I had one family member who always used to say
Speaker 1: children should be seen and not heard. And I just
Speaker 1: looked that up thanks to the magic of AI. This
Speaker 1: the It's an outdated and harmful expression that is widely
Speaker 1: rejected today by child development experts. The phrase suggests that
Speaker 1: children should be presentable but quiet in the company of adults.
Speaker 2: Uh yeah.
Speaker 1: Traced back to the fifteenth century England, child's thoughts and
Speaker 1: opinions were less important than an adults. I mean, we
Speaker 1: know I've got two kids, but believe me, we know
Speaker 1: that's not the case anymore. Kids are like it's gone,
Speaker 1: what eighty like? Kids are you know? Kids says one thing.
Speaker 1: You're like, hold on, what let me hold on? Write
Speaker 1: that down? That was amazing kidding. But my wife, Corrap
Speaker 1: says the same thing. She says that she had a
Speaker 1: family member who's said the same exact thing. Children should
Speaker 1: be seen and not heard. That is not the case anymore,
Speaker 1: and that is not the case kids are now. It's
Speaker 1: such a different world that we live in where kids
Speaker 1: are just part of everything now. I mean it's like,
Speaker 1: I mean it's funny you go to like a fancy
Speaker 1: restaurant and kids are just there, like on their iPad.
Speaker 1: It's like dad's paying like eighty bucks for a stake
Speaker 1: and the kid is literally on like roadblocks.
Speaker 2: I could care less that they're there.
Speaker 1: Amazon Luna is adding a game Night and free Prime games.
Speaker 1: So Amazon Luna is Amazon's cloud gaming platform. They just
Speaker 1: redesigned it and now Prime members get accessed to over
Speaker 1: fifty games included for free. And one of the big
Speaker 1: additions is called game Night, which is a collection of
Speaker 1: twenty five plus family friendly local multiplayer games.
Speaker 2: What does this mean?
Speaker 1: It means you can play games with your friends in
Speaker 1: front of your TV like casual games. You can use
Speaker 1: your phone as a controller, so you scan a QR
Speaker 1: code on the TV to join in. There's classics like Clue,
Speaker 1: Ticket to Ride, Angry Birds, and I was wondering if
Speaker 1: they would include this, and sure enough they did. Jackbox,
Speaker 1: so you know Jackbox, the party game we played a.
Speaker 2: Lot during the pandemic. That is included.
Speaker 1: There's also an original title called Courtroom Chaos starring Snoop Dogg.
Speaker 1: This is an AI powered voice driven improv game where
Speaker 1: you play out absurd court cases before judge Snoop Dogg.
Speaker 1: Snoop Dogg's got his hand in everything. All of this
Speaker 1: runs on devices you have like your Fire TV devices
Speaker 1: and your phones, your tablets and that kind of stuff.
Speaker 2: So kind of cool.
Speaker 1: Anyway, if you have an Amazon Fire TV device, definitely
Speaker 1: check out Amazon Luna if you want to play games
Speaker 1: with your friends.
Speaker 2: That's fun. Let's see.
Speaker 1: Let's see Carlos in Brooksville, Carlos in Florida.
Speaker 2: What's up?
Speaker 4: Okay, what's going on?
Speaker 13: Thanks for taking my call? But what is up with
Speaker 13: the I get a phone call? It could be an
Speaker 13: eight hundred number. It could be a local like I'm
Speaker 13: in the three five two area, coulde it could be
Speaker 13: a local number.
Speaker 5: I look at it.
Speaker 13: I don't know. It doesn't say who it is. I
Speaker 13: pick it up and I say hello, and they're silent.
Speaker 13: Thirty seconds later it hangs up. Yes, what kind of
Speaker 13: information are they getting from that?
Speaker 6: Well?
Speaker 13: Sometimes lately, lately they've been saying. Lately they've been saying goodbye.
Speaker 1: Well, here's what I think is happening. I mean, there's
Speaker 1: so many of these scams out there with these these numbers.
Speaker 2: I'm not kidding.
Speaker 1: My phone, my personal phone got on some sort of list.
Speaker 1: I am not kidding when I tell you, Carlos, it
Speaker 1: is getting a call now almost every fifteen minutes. And
Speaker 1: thank god that Apple added this call screening feature because
Speaker 1: that's the only thing I'm saving my number right now.
Speaker 1: Otherwise I have to change my phone number. But I'm
Speaker 1: not kidding. I've got unknown callers. I've got twenty two
Speaker 1: in the past three days, so it's just like non
Speaker 1: stop anyway. What they're trying to do I think is
Speaker 1: active identify, like if your phone number is active, So
Speaker 1: in general they're calling and there's like, so, what's happening
Speaker 1: is do scammers feed a million phone numbers into their
Speaker 1: computer system computer system dials all those numbers automated very
Speaker 1: quickly gets through to you.
Speaker 2: They know that ninety nine percent.
Speaker 1: Of those nobody's gonna pick up, nobody's gonna answer, or
Speaker 1: it's gonna be some sort of call screening, so it
Speaker 1: just hangs up. But when you pick up your phone
Speaker 1: and you say hello, all of a sudden, they're saying,
Speaker 1: like I said earlier, we got a live one. We
Speaker 1: got one, and then it will take that number in
Speaker 1: a route it to someone who's in some sort of
Speaker 1: boiler room somewhere that's taking these calls, and they will
Speaker 1: pick up and say, oh, hello, Carlos, Yes, we would
Speaker 1: love to sell you on this or whatever. You know,
Speaker 1: you've got to warn out or whatever they try to
Speaker 1: do to scam you. And that's really what they're doing,
Speaker 1: is they are trying to get a live lead, and
Speaker 1: so that kind of delay you're hearing is all of
Speaker 1: their systems working to kind of, you know, get that call,
Speaker 1: verify that there's a live human on the other end,
Speaker 1: and then flip that call to a live scam artist
Speaker 1: that's going to try to take you for everything you're worth.
Speaker 1: The reason why you're hearing goodbye is when something doesn't
Speaker 1: work like their system, you know, times out, or it
Speaker 1: doesn't get to a person, or all the scammers are busy,
Speaker 1: you know, so maybe they're all on calls with other people.
Speaker 1: So that's what I think is happening there. But there
Speaker 1: are so many different scams out there. I actually this
Speaker 1: is probably why I'm getting so many calls. I answer
Speaker 1: a lot of these scam calls, and I will try
Speaker 1: to see like what they're doing, just to kind of
Speaker 1: get educated on what they're trying to do to us.
Speaker 1: Because if they're asking, like, hey, Rich, you know, can
Speaker 1: we get your social just to confirm things, and I'm like, dude,
Speaker 1: come on, like you got to try harder than that.
Speaker 1: Thanks for the call, Carlos, appreciate it quickly before we
Speaker 1: go to our next inner. Verizon has a new home
Speaker 1: Internet plan, a wireless home Internet plan called Light twenty
Speaker 1: five dollars a month. That's after all the discounts, but
Speaker 1: it's for light Internet users, so think email, web browsing.
Speaker 1: Streaming shows speeds range from ten to twenty five megabits
Speaker 1: per second, and it doesn't it slows down after one
Speaker 1: hundred and fifty gigs, but it always stays online. So anyway,
Speaker 1: twenty five dollars a month home Internet light from Verizon.
Speaker 1: So if you want to get something that's cheap and
Speaker 1: it just does the trick home Internet light from Verizon
Speaker 1: New Plan.
Speaker 2: Check it out.
Speaker 1: Coming up, we're going to talk about rental cars that
Speaker 1: get delivered to you autonomously. Welcome back to rich on Tech.
Speaker 1: Rich DeMuro here hanging out with you, talking technology triple
Speaker 1: eight Rich one oh one eight eight eight seven four
Speaker 1: to two four to one zero one. Christy writes in Rich,
Speaker 1: I enjoy your Saturday radio show and newsletter. I've learned
Speaker 1: so much on the past. You recommended a robot vacuum,
Speaker 1: but I can't remember which one. Can you remind me
Speaker 1: what models suggested? And your favorite password manager? Oh, Christy,
Speaker 1: you just want to know it all. But yes, it's
Speaker 1: the robo Rock.
Speaker 2: Is it the F twenty five?
Speaker 1: Hold on, I got to make sure I got this one,
Speaker 1: robo Rock F twenty five. It's a vacuum mop all
Speaker 1: in one which I love. And then for password manager
Speaker 1: for free, I like Bitwarden, which is free, open source
Speaker 1: works and all the platforms.
Speaker 2: It is really really good.
Speaker 1: And then Bob writes, in a few weeks ago you
Speaker 1: raved about whisper flow on your show. I tried it
Speaker 1: on my Mac and it was really impressive, fast, accurate,
Speaker 1: and easy. But then I started seeing other user's dictation
Speaker 1: show up, which made me think they could see mine.
Speaker 1: Contacted their support. I only got to thank you for
Speaker 1: your patience. I'm blind and had high hopes for whisper flow,
Speaker 1: but this is a deal breaker. I hate to go
Speaker 1: back to Apple Dictation. Is there a reliable, secure dictation
Speaker 1: app for Mac that does not require Windows? Yeah, whisper
Speaker 1: flow should still be perfect.
Speaker 2: It is not.
Speaker 1: You know, they've got privacy built in. Believe me. I
Speaker 1: use it on a daily basis. I will tell you.
Speaker 1: And this might have corresponded to when you had this happen.
Speaker 1: That AWS outage drove me nuts because nothing was working
Speaker 1: with whisper flow. And then the other thing is you'll
Speaker 1: notice this with all these ais. If you're recording and transcribing,
Speaker 1: you don't say anything. It just hallucinates stuff, it'll make
Speaker 1: up things. So maybe that's what was happening. You were
Speaker 1: pausing or something for a very long time, and that
Speaker 1: was just bringing up random words that you might have
Speaker 1: thought were other people's. But with all that said, if
Speaker 1: you want to try an alternative. There is another one
Speaker 1: I've been testing. It's called monologue mon monologue, I mean,
Speaker 1: you know how to spell that monologue for mac And
Speaker 1: they've got a dictation app that's very similar monologue dot t.
Speaker 1: So check it out. Yeah there you go. All right,
Speaker 1: we've got Thomas vander Oh here from they they are
Speaker 1: doing remote driven door to door car rental. Let's talk
Speaker 1: to Thomas about how this is all working. Thomas, thanks
Speaker 1: for joining me.
Speaker 6: Hi Rich be on air here.
Speaker 14: Yeah, So what they is there is a complete new
Speaker 14: mobility service and actually doesn't exist anywhere outside of Las
Speaker 14: Vegas these days. And basically how it works is you
Speaker 14: can just open the way app and you click a
Speaker 14: button and within a few minutes you just get an
Speaker 14: electric car delivered to your doorsteps so wherever you are,
Speaker 14: right and no person in there, because that's been taken
Speaker 14: care of our remote driver who basically remotely brings you
Speaker 14: that car, and one that car is in front of
Speaker 14: your door, you as a customer, you get inside and
Speaker 14: you actually drive the car yourself. Right, So then it
Speaker 14: becomes a car rental and you can do whatever you
Speaker 14: want with a car, right. You can use it for
Speaker 14: twenty minutes, for two hours to go grocery shopping, or
Speaker 14: for two days.
Speaker 6: It doesn't matter because it's very flexible.
Speaker 14: And at the end of the right, let's say you're
Speaker 14: in front of your office or in front of your destination.
Speaker 14: You just get out and you don't have to find
Speaker 14: parking because then another remote driver comes and parks the
Speaker 14: car for you.
Speaker 1: Okay, this is such a wild concept because you keep
Speaker 1: saying remote driver. So someone is drying this car remotely
Speaker 1: from like and I've seen this in the past. I
Speaker 1: saw Demo another company that was doing this, and basically
Speaker 1: they were at like a almost like a gaming setup
Speaker 1: with like a bunch of screens, and they were with
Speaker 1: a steering wheel in like an office building and they're
Speaker 1: literally driving the car down the streets of Las Vegas.
Speaker 2: Is that what's happening here?
Speaker 6: Yeah, that's exactly right.
Speaker 14: Imagine you know, a centralized office space right where people come.
Speaker 6: To work the job of the future.
Speaker 14: If you also remote drivers, they come there, they sit
Speaker 14: in front of a remote driving station. So you have
Speaker 14: displaced monitors, you have a remote driving steering wheel, you
Speaker 14: have gas pedals and brake pedals, and you hear the
Speaker 14: audio from the vehicle and then in real time video
Speaker 14: gets transmitted from a vehicle that can be in the
Speaker 14: same city, right, but it can also be hundreds of
Speaker 14: miles away, transmit the video and the audio over redundant networks,
Speaker 14: and then that remote driver basically takes it all into
Speaker 14: account and then remotely drives that car.
Speaker 2: So what do I put on my resume for this
Speaker 2: remote driver?
Speaker 9: Like?
Speaker 2: Am I like, oh, I'm good at Mario or Forza.
Speaker 14: Yeah, we haven't seen that in CVS, or at least
Speaker 14: I'm I'm not aware of that. But yeah, we see
Speaker 14: a lot of remote drivers actually who are Uber drivers, right,
Speaker 14: who might not like the interaction often with rowdy customers, right,
Speaker 14: because you don't have this physical interaction with with the
Speaker 14: person in the car. So we see many folks coming
Speaker 14: from Uber or Lift. Also a lot of female drivers,
Speaker 14: right because of these security benefits. We also have younger
Speaker 14: folks but also elderly folks, all different kinds of you know,
Speaker 14: drivers who are interested in new technology and who also
Speaker 14: really enjoy being surrounded by other teammates to have coffee breaks,
Speaker 14: have bathroom breaks, right, to have a good time with
Speaker 14: other remote drivers around you.
Speaker 1: It's such a brilliant idea because I lived when I
Speaker 1: lived in the New York area, I use a thing
Speaker 1: called zip car. This was many many of your and
Speaker 1: the toughest part was you had to get to the
Speaker 1: car to rent it. Now, the whole rental process was automated.
Speaker 1: You would, you know, open it up with your phone
Speaker 1: or whatever. I can't remember exactly how we did it,
Speaker 1: you know, but getting to the car and then dropping
Speaker 1: off the car at a certain time was always like
Speaker 1: such a pain. This is you get the car on
Speaker 1: demand on the app. It delivers it to the front
Speaker 1: of wherever you are, and then when you're done with it,
Speaker 1: you can be at the same place or a completely
Speaker 1: different place and just someone will remote drive it off exactly.
Speaker 14: Yeah, I think zip car is a good comparison to
Speaker 14: the zip card is obviously car rentals. But I think
Speaker 14: I mean, we've been working on this now for over
Speaker 14: seven years with over one hundred and fifty people to
Speaker 14: make this technology work, and it just doesn't exist anywhere.
Speaker 14: And the what I find what really drives us is
Speaker 14: that we believe this new mobility service we.
Speaker 6: By the way, we call this driverless rental cars.
Speaker 14: Right, so we see the future where hopefully there will
Speaker 14: be robotaxis kind of the next generation of taxis or
Speaker 14: right hailing, and then there will be driverless rental cars.
Speaker 14: This is the concept that that we build, which is
Speaker 14: the next generation of course of car rental right or
Speaker 14: car sharing, as well as private car ownership right. And
Speaker 14: we believe this will significantly change how we live in
Speaker 14: cities hopefully. You know, we want to be seen as
Speaker 14: the company that got rid of private co ownership in
Speaker 14: cities because they're clogging our streets and not moving very much.
Speaker 14: And the main reason why we believe it's going to
Speaker 14: be so so big because it is door to door right,
Speaker 14: so we don't have to walk and.
Speaker 6: You don't have to park.
Speaker 14: But at the same time, it's half the price of
Speaker 14: the next best alternative, which is right hailing right, so
Speaker 14: it's by far, by far the most affordable way to
Speaker 14: get from A to B. And by lowering this price point,
Speaker 14: we really hope that we see a lot of people
Speaker 14: and we start seeing that using our service. You know,
Speaker 14: they day in and day out to get from A
Speaker 14: to B in cities.
Speaker 1: So you're doing this in Las Vegas, how do you
Speaker 1: scale up in other cities and also places where this
Speaker 1: type of thing may not be allowed.
Speaker 14: Yeah, so it's super exciting right now in Las Vegas. Right,
Speaker 14: so we cross over twenty five thousand trips, right, so
Speaker 14: you can actually get us in downtown Las Vegas. You
Speaker 14: can also get us on this strip right where there's
Speaker 14: all the hotels. We're growing now to one hundred vehicles,
Speaker 14: right and then beyond that in twenty twenty six. And yeah,
Speaker 14: we don't want to just be in Las Vegas, but
Speaker 14: we also want to launch other cities, right, so there
Speaker 14: is a backlock of cities that we've been talking to. Actually,
Speaker 14: a lot of cities really want us to come. How
Speaker 14: you can imagine this, and we made this public. We
Speaker 14: recently actually remotely drove in San Francisco right from Las Vegas,
Speaker 14: So think about that. Unlike, for example, robot taxis where
Speaker 14: you have to do a lot of you know a
Speaker 14: lot of time to go into a new city, with
Speaker 14: remote driving, you don't have to create very intensive you know,
Speaker 14: three D often based on lighter maps in the city,
Speaker 14: but it's a much faster process. So within like one
Speaker 14: to two weeks, we were able to remotely drive in
Speaker 14: San Francisco without any person inside, but from Las Vegas,
Speaker 14: So you can think about that. We have our centralize
Speaker 14: remote driving center in Las Vegas, and then we can
Speaker 14: just launch other cities.
Speaker 1: So you can activate a new city pretty quickly without
Speaker 1: you know, building a big, you know place for people
Speaker 1: to drive remotely.
Speaker 2: They could drive from anywhere. In the future.
Speaker 1: I imagine people theoretically be able to drive from their
Speaker 1: homes too.
Speaker 6: I mean that's you know, actually, it's funny.
Speaker 14: We just had a massive announcement in one of the
Speaker 14: newspapers where it says a home office for drivers. So
Speaker 14: many people think that that will be possible. It might
Speaker 14: be actually also downe in the let's say medium future.
Speaker 14: But of course, our remote driving center is highly like
Speaker 14: technology basically of course redundant power, redundant fiber, there's all
Speaker 14: kinds of you know, lock ins and so forth. So
Speaker 14: there's there's a lot of redundancy, safety, security and so
Speaker 14: forth that happens on the remote driver center side.
Speaker 6: So let's say for.
Speaker 14: The near future, it will still be in a centralized,
Speaker 14: centralized location.
Speaker 1: We're talking with the Thomas vander Oh of Vey dot
Speaker 1: iovey dot io. They are basically a rental car that's
Speaker 1: delivered driver list to your wherever you are, and then
Speaker 1: you can drop it off wherever you want and the
Speaker 1: remote driver will pick it up and virtually, I guess
Speaker 1: I should say, and just drive it back to the
Speaker 1: next person or whatever. Well, can you ever install this
Speaker 1: technology in someone's car, like a personal car, like like
Speaker 1: my car? Could you adapt it to like where I
Speaker 1: can make money by you using it?
Speaker 14: So that's basically down the line what we call integration
Speaker 14: to personal cars right now. So if you think about
Speaker 14: our technologies as a camera based system, so we don't
Speaker 14: need a lot of computers, we don't need light, oars,
Speaker 14: radars and all like the many senses that robotaxis need.
Speaker 14: So it's a very very inexpensive technology that you have
Speaker 14: to put put on vehicles. It takes in order to
Speaker 14: adapt to a new vehicle model. It takes a few weeks, right,
Speaker 14: So it's not like that we can just put it
Speaker 14: on any car. If you happen to have a Kia
Speaker 14: Electric e Nero that's the one that we're using, we
Speaker 14: could also put it onto your personal car. But yeah,
Speaker 14: it's not that we can just take our technology and
Speaker 14: put it onto any car right away. Having said that,
Speaker 14: we have you know, various partnerships in the works. One
Speaker 14: that we announced with stillentis which is like RAM and
Speaker 14: you know Pujol. And the exciting thing is that all
Speaker 14: the new vehicles that are being produced, they already have cameras, right,
Speaker 14: They all have the software and the pieces that is
Speaker 14: needed to basically make a vehicle remote driveable. So we
Speaker 14: see a future but that takes probably still like a
Speaker 14: couple of years, two three years maybe where you start
Speaker 14: seeing from the production line, you know, personal cars or
Speaker 14: any kind of vehicle being remote drivable, right because you
Speaker 14: don't need to add any additional hardware on these vehicles
Speaker 14: because they already have the cameras and so forth. So
Speaker 14: then in your personal car, you can get a car
Speaker 14: and then say, okay, I don't want to part my
Speaker 14: own car, so you can get a remote valet or
Speaker 14: maybe had a few glasses to drink at the party,
Speaker 14: and that car drives you back right fully, So you
Speaker 14: have your own personal chauffeur or drives your kids to school,
Speaker 14: or the Airbnb of cars, you can share your car
Speaker 14: with friends and families or with a larger network. So
Speaker 14: all these things will be possible, but it will take
Speaker 14: a little bit of time just because that needs full
Speaker 14: integration with the automobiles.
Speaker 1: With the tech stack built into the car. All right,
Speaker 1: Thomas Vandro a fascinating conversation. Check it out. It's vay
Speaker 1: dot Io. Next time you're in Las Vegas, get a
Speaker 1: rental car delivered driverless, and then you drive. You take
Speaker 1: over and drive it, and then you just return it.
Speaker 1: Eighty eight rich one oh one. We're gonna do feedback
Speaker 1: coming up right after this. Welcome back to rich on Tech.
Speaker 1: We are going to get right into the feedback segment
Speaker 1: because see it is overflowing this week. Jan writes in
Speaker 1: l L listening and OMG, children should be seen and
Speaker 1: not heard. Came out of my father's mouth on a
Speaker 1: regular basis like you. I grew up in New Jersey,
Speaker 1: Italian family, second of seven. Wouldn't trade it for anything.
Speaker 1: Enjoy your show. My tech life started selling IBM typewriters,
Speaker 1: ending with Cisco. I'm obviously much older than you, but
Speaker 1: thrilled to have been in tech. Thanks for all you do. Jan,
Speaker 1: Oh Jan, I'm glad I'm not the only one. Okay,
Speaker 1: So I guess that was a thing that people said.
Speaker 1: Karen writes in thank you, I found a great local
Speaker 1: tech who did exactly what you suggested from my Windows
Speaker 1: ten to eleven upgrade. I now have a Microsoft account
Speaker 1: and I'm all set for another year. He's a fan
Speaker 1: of you two. I watch you regularly on TV. I'm
Speaker 1: constantly amazed at your knowledge. You're such a nice guy
Speaker 1: and so smart.
Speaker 2: Oh thank you, Karen. I'll let you talk all day.
Speaker 1: To take the time to help someone like me who's
Speaker 1: not very techy, Ron writes in I know I'm a
Speaker 1: bit behind, but I wanted to mention something that might
Speaker 1: help the listener who lost music files on their Mac
Speaker 1: or iPhone. Apple still offers iTunes Match, even though they
Speaker 1: don't promote it much anymore. It stores all your music
Speaker 1: in the cloud, including songs rip from CDs, and it
Speaker 1: does not count against your cloud storage. You can stream
Speaker 1: or download your songs anytime, and if you upload a
Speaker 1: lower quality track, Apple replaces it with a higher quality version.
Speaker 1: It's about twenty five dollars a year, and I found
Speaker 1: it worth every penny. Have a blessed day, Rich Thanks
Speaker 1: for your show. Your attitude, patience, and knowledge are all
Speaker 1: greatly appreciated. Love the variety of things you cover. Wow,
Speaker 1: iTunes Match with sort of this middle technology back in
Speaker 1: the day when we were going from our own collections
Speaker 1: to the cloud. But it sounds like they still offer it,
Speaker 1: and if you have your own collection, easy way to
Speaker 1: take advantage of that. Paul from Columbus, Indiana says Rich,
Speaker 1: I enjoy your show, but I wanted to point out
Speaker 1: that Apple TV Plus is more than just comedies. They're
Speaker 1: doing incredible work in sci fi with shows like for
Speaker 1: All Mankind, Foundation, Invasion, Dark Matter, Silo, Monarch, and The Gorge.
Speaker 1: That's why I subscribe. If you're into high quality sci
Speaker 1: fi shows, give them a try. I think you'll be
Speaker 1: pleasantly surprised. I think that was last week I said
Speaker 1: that I'm paying all this money for Apple TV Plus
Speaker 1: I only watch like one thing.
Speaker 2: Maybe I'll give those a shot.
Speaker 1: Todd writes in Rich great newsletter about your Japan trip.
Speaker 1: I thought I was the only one still using STM bags.
Speaker 1: Microcenter used to carry them years ago, and I really
Speaker 1: liked them. Thanks again for your trip report. I'm still
Speaker 1: looking through your travel gear to see what I can
Speaker 1: add to my own bag. Yes, last week's newsletter was
Speaker 1: everything I brought to Japan, and Yes, Ronald writes in
Speaker 1: along the same notes, Hey, Rich, with all the tech
Speaker 1: gear you packed, did you have any room left for clothes.
Speaker 1: I've heard that if you do what you love is
Speaker 1: your job, you never work a day in your life.
Speaker 1: Enjoy my suitcase. My carry on was mostly gadgets. My
Speaker 1: suitcase was all my clothes, and I've got packing down
Speaker 1: to a science. Believe me, down to a science. I
Speaker 1: do not bring one thing that I do not need.
Speaker 1: Leo writes in, once again, great show. I have to
Speaker 1: disagree with your advice to toss that spare wired keyboard.
Speaker 1: As someone who refurbishes and repairs computers, I've seen plenty
Speaker 1: of situations where having one on hand can save the day,
Speaker 1: like when you spill coffee on your main keyboard right
Speaker 1: before work. Plug in the spare and you're back up
Speaker 1: and running instead of heading to the store. And yes,
Speaker 1: keyboards do go bad. Thank you, Leo. Yeah, Leo writes
Speaker 1: in often too either dispute what I say or agree
Speaker 1: with what I say.
Speaker 2: Either way, I love it. I'm always here for it, Leo.
Speaker 2: Thank you.
Speaker 1: Jim rights in Leo, by the way, works for us,
Speaker 1: should mention the laptop ELF so they refurbished computers and
Speaker 1: give them to charity, so the Laptop Elf Project.
Speaker 2: Look it up.
Speaker 1: Jim rights in, I upgraded my Lenovo to Windows eleven.
Speaker 1: Geek Squad removed two viruses, deleted twenty eight gigs of
Speaker 1: temp files, and did a tune up. The upgrade costs
Speaker 1: one hundred and forty nine dollars. To tune up was
Speaker 1: ninety nine. They did not replace the hard drive. They
Speaker 1: upgraded it to be compatible with Windows eleven. What does
Speaker 1: that mean? My computer is much faster and it was
Speaker 1: already okay before. Well, good job, Jim Mark says, Rich,
Speaker 1: I heard you about talking about TVs that won't turn
Speaker 1: back on.
Speaker 2: I've been there.
Speaker 1: I thought I was on candid camera the first time
Speaker 1: it happened. I've had a long history at Samsung, and
Speaker 1: just recently I had to unplug my TV overnight and
Speaker 1: hold the power button down for fifteen seconds to discharge it.
Speaker 1: Believe it or not, that actually fixed the problem. All right,
Speaker 1: let's see here, uh okay, Rick writes in here's a
Speaker 1: creative way to stop robocalls. Put in your contacts a
Speaker 1: friendly ring tones you know when it's someone you want
Speaker 1: to answer for everyone else, Set a default RINGTNE. In
Speaker 1: my case, the CSI Las Vegas theme. Who are you
Speaker 1: so that when that rings you let it go to voicemail?
Speaker 1: All right, Rick, that's a lot of work though, to
Speaker 1: set up everyone as their own ring tone. Les rights in, Hey, Rich,
Speaker 1: I heard your segment of Microsoft Office and I wanted
Speaker 1: to share that I've had great success with the open
Speaker 1: source Libra Office. It can open and save Microsoft Office
Speaker 1: files with no problem. Always enjoy your show and newsletter.
Speaker 1: Hope all is well, and Jan writes in to say
Speaker 1: thank you. I love your show, which I listened to
Speaker 1: on seven to ten wor in New York. Thank you
Speaker 1: Jan for listening there, appreciate it. That's going to do
Speaker 1: it for this episode of the show. You can find
Speaker 1: links to everything I mentioned on my website. Just go
Speaker 1: to rich on tech dot tv. I am on social media.
Speaker 1: You can find me at rich on tech. Next week
Speaker 1: we're gonna have the journalist on who created her own
Speaker 1: AI assistant and the app that claims to be even
Speaker 1: more secure than Signal. Thank you so much for listening.
Speaker 1: There are so many ways you can spend your time.
Speaker 1: I really do appreciate you spending it right here with me.
Speaker 1: If you want to get your message into the feedback.
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Speaker 1: in the newsletter. One reminder before I go, please do
Speaker 1: not text and drive. Do not drive distracted, not just
Speaker 1: for your safety but for the safety of everyone around you.
Speaker 1: Thanks everyone who makes the show possible. We've got yurrel
Speaker 1: here today. Thank you filling in for Bobo. Bobo is
Speaker 1: there supervising. We've got Kim on phones. My name is
Speaker 1: rich Demiro. I will talk to you real soon.