1 00:00:00,320 --> 00:00:03,600 Speaker 1: We now know what caused that major Amazon outage that 2 00:00:03,680 --> 00:00:07,880 Speaker 1: took down a huge chunk of the internet. Chat Ebt 3 00:00:08,080 --> 00:00:10,480 Speaker 1: now has its own web browser and it's a big 4 00:00:10,520 --> 00:00:14,440 Speaker 1: deal for how you search online. And GM is promising 5 00:00:14,520 --> 00:00:17,560 Speaker 1: a car that drives itself. You can even check your 6 00:00:17,600 --> 00:00:22,279 Speaker 1: email while it does the driving. Plus your tech questions answered. 7 00:00:22,640 --> 00:00:25,800 Speaker 1: What's going on? I'm Rich Jamiro and this is Rich 8 00:00:25,880 --> 00:00:28,960 Speaker 1: on Tech. This is the show where I talk about 9 00:00:28,960 --> 00:00:31,160 Speaker 1: the tech stuff I think you should know about. It's 10 00:00:31,160 --> 00:00:34,360 Speaker 1: also the place where I answer your questions about technology. 11 00:00:34,880 --> 00:00:38,479 Speaker 1: I believe that tech should be interesting, useful and fun. 12 00:00:38,760 --> 00:00:41,920 Speaker 1: Let's open up those phone lines at triple eight rich 13 00:00:42,040 --> 00:00:45,519 Speaker 1: one oh one eight eight eight seven four to two 14 00:00:46,200 --> 00:00:49,519 Speaker 1: four to one zero one eight eight eight rich one 15 00:00:49,560 --> 00:00:53,200 Speaker 1: oh one eight eight eight seven four to two four 16 00:00:53,440 --> 00:00:56,880 Speaker 1: one zero one. Kim is standing by. She will take 17 00:00:56,920 --> 00:00:59,240 Speaker 1: your call, get you on the air, and hopefully we 18 00:00:59,320 --> 00:01:02,520 Speaker 1: can have some radio magic here with you on with us. 19 00:01:03,560 --> 00:01:06,440 Speaker 1: Email is also an option. Just go to Rich on 20 00:01:06,560 --> 00:01:10,560 Speaker 1: tech dot tv and hit contact. That is Rich on 21 00:01:10,840 --> 00:01:14,959 Speaker 1: tech dot tv. Hit contact On the show. This week, 22 00:01:15,040 --> 00:01:17,600 Speaker 1: Kate Ross from Meta is going to talk about their 23 00:01:17,640 --> 00:01:21,680 Speaker 1: new safety tools and simple ways you can protect yourself 24 00:01:21,680 --> 00:01:25,760 Speaker 1: from online scams. Then we've got c nets Scott Stein 25 00:01:25,880 --> 00:01:30,399 Speaker 1: to talk about his thoughts on Samsung's new Galaxy XR headset. 26 00:01:30,920 --> 00:01:33,560 Speaker 1: Are you ready to spend eighteen hundred to thirty five 27 00:01:33,600 --> 00:01:34,840 Speaker 1: hundred dollars on a headset? 28 00:01:35,200 --> 00:01:35,760 Speaker 2: You tell me? 29 00:01:36,440 --> 00:01:39,200 Speaker 1: And later in the show we'll have the CEO of Vey, 30 00:01:40,160 --> 00:01:44,440 Speaker 1: they run a remote driven door to door car rental service. 31 00:01:45,080 --> 00:01:47,680 Speaker 1: They will explain how Vey works. 32 00:01:49,800 --> 00:01:50,000 Speaker 3: Well. 33 00:01:50,040 --> 00:01:52,440 Speaker 1: I was in New York City this week, very very 34 00:01:52,520 --> 00:01:57,800 Speaker 1: quick trip for GM's Forward event. This is the company's 35 00:01:57,840 --> 00:02:03,640 Speaker 1: roadmap where everything all their tech initiatives, cars, AI and autonomy. 36 00:02:04,240 --> 00:02:06,520 Speaker 1: They said, here's what we're going to do. And I 37 00:02:06,560 --> 00:02:08,560 Speaker 1: was very confused when I got the invite to the event. 38 00:02:08,600 --> 00:02:11,600 Speaker 1: I said, wait, GM, New York City, what me? How 39 00:02:11,639 --> 00:02:14,240 Speaker 1: do I fit into this? And sure enough it was 40 00:02:14,280 --> 00:02:17,040 Speaker 1: a very very tech forward event. Not a lot of 41 00:02:17,040 --> 00:02:19,720 Speaker 1: people there. It's a very small event, but big ripples 42 00:02:19,760 --> 00:02:21,560 Speaker 1: because they announced a lot of stuff. 43 00:02:22,639 --> 00:02:24,399 Speaker 2: GM CEO Mary Barrow was there. 44 00:02:25,200 --> 00:02:28,360 Speaker 1: She painted a future were car basically drops you off, 45 00:02:28,800 --> 00:02:31,239 Speaker 1: picks up your dry cleaning, and gets home in time 46 00:02:31,280 --> 00:02:33,880 Speaker 1: to take your kids to soccer practice. Yes, we have 47 00:02:33,960 --> 00:02:38,280 Speaker 1: heard about this idea of cars sort of driving themselves 48 00:02:38,360 --> 00:02:41,880 Speaker 1: in the future, doing things, even perhaps making money as 49 00:02:41,880 --> 00:02:45,320 Speaker 1: a robotaxi instead of just sitting in our driveway or 50 00:02:45,360 --> 00:02:48,560 Speaker 1: sitting on our parking spot at work. That's a bold vision. 51 00:02:49,240 --> 00:02:50,920 Speaker 1: But i'll tell you what they're actually going to do 52 00:02:51,080 --> 00:02:53,600 Speaker 1: in the short term. But the goal is to make 53 00:02:53,639 --> 00:02:57,200 Speaker 1: a vehicle that's not just transportation, something that makes life easier, 54 00:02:57,280 --> 00:03:00,560 Speaker 1: more connected, and of course safer. With that in mind, 55 00:03:00,800 --> 00:03:05,120 Speaker 1: GM unveiled its first eyes off driving system. That's right, 56 00:03:05,160 --> 00:03:08,959 Speaker 1: you heard me correctly, eyes off driving. It's going to 57 00:03:09,040 --> 00:03:12,440 Speaker 1: launch in twenty twenty eight on the Cadillac Escalade IQ. 58 00:03:13,400 --> 00:03:16,480 Speaker 1: This is a honker of a vehicle. They had it 59 00:03:16,560 --> 00:03:19,560 Speaker 1: in the showroom there where they did the event, and 60 00:03:20,160 --> 00:03:23,360 Speaker 1: what a beautiful car. I think it retails for about 61 00:03:23,560 --> 00:03:26,760 Speaker 1: one hundred and thirty grand, but it's probably worth every 62 00:03:27,000 --> 00:03:30,960 Speaker 1: penny of that because it is a beautiful vehicle. We're 63 00:03:30,960 --> 00:03:34,960 Speaker 1: talking giant on the outside, huge on the inside, big 64 00:03:35,000 --> 00:03:39,400 Speaker 1: screens for your dashboard. Now, this eyes off driving system 65 00:03:39,480 --> 00:03:43,160 Speaker 1: goes beyond hands free driving because you can take your 66 00:03:43,160 --> 00:03:46,520 Speaker 1: hands and eyes. You can take your hands off the 67 00:03:46,520 --> 00:03:49,560 Speaker 1: wheel and your eyes off the road while the car 68 00:03:49,600 --> 00:03:50,480 Speaker 1: handles the highway. 69 00:03:50,520 --> 00:03:50,920 Speaker 2: Wait, what. 70 00:03:51,640 --> 00:03:54,520 Speaker 1: Yes, they gave an example of go ahead, check your 71 00:03:54,560 --> 00:03:58,400 Speaker 1: text messages, go ahead, watch white lotus on the dashboard. 72 00:03:58,720 --> 00:04:01,720 Speaker 1: That's how confident they are in this system, which is 73 00:04:01,720 --> 00:04:04,240 Speaker 1: more like I think it's like a level three autonomy. 74 00:04:05,520 --> 00:04:07,920 Speaker 1: And of course a couple of little digs at Tesla, 75 00:04:08,000 --> 00:04:12,840 Speaker 1: because Tesla's doing full self driving, but it's what's called supervised, 76 00:04:12,840 --> 00:04:15,200 Speaker 1: which means you can't take your eyes off the road 77 00:04:15,480 --> 00:04:17,400 Speaker 1: and you can't take your hands off the wheel. 78 00:04:17,440 --> 00:04:19,640 Speaker 2: Now do people do that? Absolutely? Should they be? 79 00:04:19,960 --> 00:04:23,159 Speaker 1: No, because this system is not meant for that. So 80 00:04:23,880 --> 00:04:26,919 Speaker 1: a couple digs, like I said, at Tesla, because GM 81 00:04:27,160 --> 00:04:31,960 Speaker 1: is using a combination of cameras, radar and ldar, different 82 00:04:32,040 --> 00:04:35,080 Speaker 1: sensors that can see through fog, the dark, and even 83 00:04:35,120 --> 00:04:38,000 Speaker 1: heavy rain. Now this is something that Elon Musk has 84 00:04:38,480 --> 00:04:40,600 Speaker 1: railed against. He said, we don't need all that stuff. 85 00:04:40,600 --> 00:04:44,080 Speaker 1: We just need cameras. But some of the naysayers out 86 00:04:44,080 --> 00:04:48,240 Speaker 1: there say not sure. So GM taking the safe route 87 00:04:48,279 --> 00:04:51,479 Speaker 1: here with a bunch of sensors, not to the extent 88 00:04:51,520 --> 00:04:52,960 Speaker 1: that you might see on a WAYMO, you know, the 89 00:04:52,960 --> 00:04:55,200 Speaker 1: ones spinning around on the top, but there are a 90 00:04:55,200 --> 00:04:57,920 Speaker 1: bunch of sensors built into the car, and they showed 91 00:04:57,960 --> 00:04:59,719 Speaker 1: me a whole bunch of demos about how the system 92 00:04:59,720 --> 00:05:04,719 Speaker 1: can TechEd police, road debris, construction workers, all in real time, 93 00:05:05,240 --> 00:05:07,599 Speaker 1: even in whether where a human driver would not be 94 00:05:07,640 --> 00:05:10,400 Speaker 1: able to see them until it's too late. So we're 95 00:05:10,440 --> 00:05:14,560 Speaker 1: talking like four football fields ahead versus the average person. 96 00:05:14,560 --> 00:05:16,960 Speaker 1: I mean, you can't see that far ahead. And they 97 00:05:16,960 --> 00:05:20,520 Speaker 1: also stress safety. They mentioned that they've already logged seven 98 00:05:20,600 --> 00:05:26,080 Speaker 1: hundred million hands free miles with their supercrews zero accidents 99 00:05:26,080 --> 00:05:29,160 Speaker 1: attributed to that system. So does that mean there's been 100 00:05:29,160 --> 00:05:31,680 Speaker 1: no accidents. No, it means that that system has not 101 00:05:31,880 --> 00:05:35,119 Speaker 1: caused any of the accidents. So seven hundred million miles. 102 00:05:35,160 --> 00:05:39,560 Speaker 1: That's on highways. So if you're wondering, how do other 103 00:05:39,560 --> 00:05:41,520 Speaker 1: people know that the car is driving itself. A lot 104 00:05:41,560 --> 00:05:45,039 Speaker 1: of the manufacturers have adopted these turquoise lights. I think 105 00:05:45,240 --> 00:05:47,599 Speaker 1: Mercedes is using them. Not sure what color they're using, 106 00:05:48,000 --> 00:05:52,240 Speaker 1: but this gmscally they had on display, had turquoise lights 107 00:05:52,240 --> 00:05:54,640 Speaker 1: on the sides and on the front, so that other 108 00:05:54,760 --> 00:05:58,080 Speaker 1: drivers know the car is actually driving itself. It's when 109 00:05:58,120 --> 00:06:02,599 Speaker 1: those lights are on. So that's really interesting, really amazing. 110 00:06:02,600 --> 00:06:04,520 Speaker 1: Of course, we've got until twenty twenty eight for that 111 00:06:04,560 --> 00:06:07,640 Speaker 1: to happen. What else did they announce a new central 112 00:06:07,720 --> 00:06:12,400 Speaker 1: compute system, so kind of one liquid cooled AI brain 113 00:06:12,520 --> 00:06:15,200 Speaker 1: running everything in the car. Instead of dozens of little 114 00:06:15,279 --> 00:06:19,440 Speaker 1: tiny mini computers, this one unit handles everything, the driving, 115 00:06:19,480 --> 00:06:21,320 Speaker 1: the safety, entertainment. Kind of think about it as like 116 00:06:21,680 --> 00:06:24,800 Speaker 1: a tower PC in the middle of the car. And 117 00:06:24,839 --> 00:06:27,760 Speaker 1: the neat thing about that that one piece of architecture 118 00:06:27,800 --> 00:06:31,479 Speaker 1: instead of many, is that faster software updates. One of 119 00:06:31,480 --> 00:06:34,640 Speaker 1: my biggest issues with traditional cars has been they're so 120 00:06:34,720 --> 00:06:37,679 Speaker 1: slow to get any sort of update. Well, that's because 121 00:06:37,760 --> 00:06:41,200 Speaker 1: of the architecture of these cars. There's so many individual 122 00:06:41,240 --> 00:06:45,040 Speaker 1: pieces they all have to be programmed and updated separately. Now, 123 00:06:45,080 --> 00:06:48,520 Speaker 1: with just one central processing unit, everything can be updated 124 00:06:48,560 --> 00:06:51,239 Speaker 1: at the same time. And by the way I learned 125 00:06:51,240 --> 00:06:53,760 Speaker 1: this at the event, there is no such thing as 126 00:06:53,839 --> 00:06:58,320 Speaker 1: a fuse on tomorrow's cars. They're all electronic now. So remember, 127 00:06:58,400 --> 00:06:59,640 Speaker 1: like I remember back in the day, you know your 128 00:06:59,680 --> 00:07:01,600 Speaker 1: car would pop a fuse, you have to like pull 129 00:07:01,640 --> 00:07:03,200 Speaker 1: the thing out and put a new one in. Nah, 130 00:07:03,200 --> 00:07:05,559 Speaker 1: it doesn't happen anymore. That's a thing of the past 131 00:07:05,600 --> 00:07:08,920 Speaker 1: in these new cars. And by the way I did ask, 132 00:07:09,160 --> 00:07:10,640 Speaker 1: I was like Hey, what chip are you using, just 133 00:07:10,680 --> 00:07:13,920 Speaker 1: out of curiosity in this new central compute computer, and 134 00:07:13,960 --> 00:07:16,480 Speaker 1: what do you think? They answered, in Vidia, of course, 135 00:07:16,840 --> 00:07:20,080 Speaker 1: So those of you that are big on in Vidia, Yes, 136 00:07:20,160 --> 00:07:22,680 Speaker 1: they are everywhere at this point, and they seem to 137 00:07:22,720 --> 00:07:26,600 Speaker 1: be the market leader in all kinds of places. Okay, 138 00:07:26,640 --> 00:07:28,840 Speaker 1: so that's happening in twenty twenty eight. Coming up a 139 00:07:28,880 --> 00:07:31,800 Speaker 1: little bit sooner. GM cars are going to start using 140 00:07:31,800 --> 00:07:35,520 Speaker 1: Google's Gemini AI. So if you've tried it, you know it, 141 00:07:35,560 --> 00:07:38,440 Speaker 1: you're familiar with it. This is a conversational assistant that 142 00:07:38,480 --> 00:07:41,360 Speaker 1: can do things while you're in the car, read messages, 143 00:07:41,480 --> 00:07:44,920 Speaker 1: suggest things up ahead, help you prepare for meetings while 144 00:07:44,920 --> 00:07:46,120 Speaker 1: you drive, whatever. 145 00:07:46,520 --> 00:07:47,320 Speaker 2: You know Gemini. 146 00:07:48,240 --> 00:07:51,080 Speaker 1: Longer term, they're going to have their own AI that's 147 00:07:51,120 --> 00:07:54,080 Speaker 1: sort of tuned to the vehicle, so it might tell you. 148 00:07:54,120 --> 00:07:56,480 Speaker 1: The example they gave is you're driving and it says, hey, 149 00:07:56,960 --> 00:08:00,160 Speaker 1: we noticed a rattling on the rear passenger tire. Might 150 00:08:00,200 --> 00:08:01,760 Speaker 1: want to bring that into to get that checked out. 151 00:08:02,520 --> 00:08:05,120 Speaker 1: So that was pretty neat. The big other thing they 152 00:08:05,120 --> 00:08:08,000 Speaker 1: did not mention, but they sort of alluded to, is that, yes, 153 00:08:08,040 --> 00:08:11,120 Speaker 1: they are moving away from CarPlay, which I think is 154 00:08:11,160 --> 00:08:13,720 Speaker 1: really sad because I think CarPlay is so great, But 155 00:08:13,800 --> 00:08:17,400 Speaker 1: I get it. These cars, the car makers, they're understanding 156 00:08:17,440 --> 00:08:20,120 Speaker 1: that there's a lot of money in these dashboard systems 157 00:08:20,120 --> 00:08:22,720 Speaker 1: for various reasons, and so I think that they want 158 00:08:22,720 --> 00:08:25,880 Speaker 1: to have more control over them versus having Apple or 159 00:08:25,920 --> 00:08:27,360 Speaker 1: seed control over to Apple. 160 00:08:28,720 --> 00:08:29,800 Speaker 2: What else did they announce? 161 00:08:29,800 --> 00:08:32,600 Speaker 1: Oh, new battery chemistry, sort of a battery in the 162 00:08:32,640 --> 00:08:38,480 Speaker 1: middle lithium manganese battery. They've said they've spent a decade 163 00:08:38,559 --> 00:08:40,440 Speaker 1: developing this. It sits right in the middle, and they 164 00:08:40,440 --> 00:08:42,240 Speaker 1: replace a lot of the nickel in the battery, which 165 00:08:42,280 --> 00:08:45,120 Speaker 1: is very expensive with mag I can't even say this 166 00:08:45,160 --> 00:08:51,240 Speaker 1: word manganese manganese, which is cheaper and more abundant. It 167 00:08:51,280 --> 00:08:54,480 Speaker 1: also makes the batteries lighter, simpler and easier to build 168 00:08:54,480 --> 00:08:57,760 Speaker 1: in the US. And yes, they can be recycled. And finally, 169 00:08:57,760 --> 00:09:00,520 Speaker 1: they showed off a home energy system again and really 170 00:09:00,600 --> 00:09:04,240 Speaker 1: going directly against Tesla here. This is a system that 171 00:09:04,240 --> 00:09:07,560 Speaker 1: can use your EV as a backup power supply during 172 00:09:07,640 --> 00:09:10,959 Speaker 1: power outages. In some places, you might be able to 173 00:09:11,000 --> 00:09:13,200 Speaker 1: sell your electricity back to the grid if you had 174 00:09:13,360 --> 00:09:16,319 Speaker 1: solar as well, and it can be up and running 175 00:09:16,400 --> 00:09:19,240 Speaker 1: in seconds if the power goes out. And I did 176 00:09:19,280 --> 00:09:22,000 Speaker 1: talk to an autoanalyst, Sama Bulla Sumid, who has been 177 00:09:22,000 --> 00:09:25,720 Speaker 1: on this show. He said GM's plan is ambitious. The 178 00:09:25,840 --> 00:09:28,800 Speaker 1: eyes off driving at highway speeds is something only Mercedes 179 00:09:28,840 --> 00:09:31,640 Speaker 1: and BMW have done, and their systems are limited to 180 00:09:31,720 --> 00:09:35,280 Speaker 1: low speeds. And regulation is going to be an issue 181 00:09:35,280 --> 00:09:38,760 Speaker 1: because right now only California and Nevada allow this sort 182 00:09:38,800 --> 00:09:42,520 Speaker 1: of autonomous driving at these speeds at highway speeds. So 183 00:09:42,679 --> 00:09:44,720 Speaker 1: it's going to be interesting to see in the next 184 00:09:44,720 --> 00:09:48,800 Speaker 1: three years how this all develops. But really cool, GM 185 00:09:48,880 --> 00:09:52,880 Speaker 1: forward showing that they are still a leader in autos. 186 00:09:53,440 --> 00:09:56,480 Speaker 1: All right, coming up on today's show, the one thing 187 00:09:56,640 --> 00:10:00,480 Speaker 1: you need to do to protect your Google account. But 188 00:10:00,600 --> 00:10:02,679 Speaker 1: first it is your turn. We're gonna take your calls. 189 00:10:02,760 --> 00:10:05,120 Speaker 1: Coming up next at eighty eight rich one on one 190 00:10:05,240 --> 00:10:07,600 Speaker 1: eight eight eight seven four to two four one zero one. 191 00:10:07,640 --> 00:10:09,520 Speaker 1: Give me a call if you have a question about technology. 192 00:10:09,760 --> 00:10:12,439 Speaker 1: My name is rich Dedmiro. This is rich on Tech. 193 00:10:16,800 --> 00:10:19,320 Speaker 1: Welcome back to rich On Tech. Rich DeMuro here hanging 194 00:10:19,360 --> 00:10:22,760 Speaker 1: out with you talking technology at triple eight rich one 195 00:10:22,800 --> 00:10:26,000 Speaker 1: O one eight eight eight seven four to two four 196 00:10:26,280 --> 00:10:29,920 Speaker 1: one zero one. Let's go to h Jim and Sherman Oaks. 197 00:10:29,960 --> 00:10:37,800 Speaker 1: You're own with Rich. Hello Jim, you there, Okay, I 198 00:10:37,800 --> 00:10:39,800 Speaker 1: don't know what's up there? 199 00:10:39,840 --> 00:10:40,120 Speaker 2: You go? 200 00:10:40,760 --> 00:10:41,040 Speaker 4: How's that? 201 00:10:41,120 --> 00:10:41,280 Speaker 5: Is that? 202 00:10:41,280 --> 00:10:41,520 Speaker 6: Better? 203 00:10:41,679 --> 00:10:42,680 Speaker 2: Yes? Much better? 204 00:10:42,760 --> 00:10:42,920 Speaker 4: Oh? 205 00:10:42,960 --> 00:10:43,439 Speaker 7: Wait, I hear you? 206 00:10:43,520 --> 00:10:45,839 Speaker 4: Sorry about that. I got acquaintance. He's got a he's 207 00:10:45,840 --> 00:10:48,560 Speaker 4: got his own little radio broadcast on a website. But 208 00:10:48,600 --> 00:10:51,880 Speaker 4: he wants to have his fans get text blasts, you know, 209 00:10:51,960 --> 00:10:54,960 Speaker 4: when you know when the shows are going live. Sure, 210 00:10:55,040 --> 00:10:58,720 Speaker 4: And additionally, he'd like to be able to have email 211 00:10:59,080 --> 00:11:01,600 Speaker 4: in like you put in your email address and instills 212 00:11:01,640 --> 00:11:04,320 Speaker 4: it in their Google calendar or their iOS calendar, so 213 00:11:04,600 --> 00:11:06,760 Speaker 4: it's literally on their plate. They're not going to miss it, 214 00:11:06,760 --> 00:11:09,400 Speaker 4: be a text or calendar. Technology is moving kind of fast, 215 00:11:09,440 --> 00:11:10,520 Speaker 4: so I figured i'd ask you. 216 00:11:11,240 --> 00:11:12,960 Speaker 2: I mean, there's a lot of ways to do this. 217 00:11:13,040 --> 00:11:16,240 Speaker 1: The bottom line answer is that if you want a freeway, 218 00:11:16,440 --> 00:11:19,160 Speaker 1: you're going to be very limited. So in this, in 219 00:11:19,240 --> 00:11:22,160 Speaker 1: this kind of example where you're actually sending text messages, 220 00:11:22,720 --> 00:11:25,920 Speaker 1: a lot of the mass bulk senders, you know, they 221 00:11:25,960 --> 00:11:27,320 Speaker 1: got to do things on the up and up, so 222 00:11:27,320 --> 00:11:31,840 Speaker 1: they're going to charge so budget. Okay, how many people 223 00:11:31,880 --> 00:11:33,520 Speaker 1: are we talking that he's going to text here? We're 224 00:11:33,520 --> 00:11:35,160 Speaker 1: talking thousands or hundreds. 225 00:11:35,720 --> 00:11:38,440 Speaker 4: Yeah, three thousand, okay, right now. 226 00:11:38,280 --> 00:11:40,040 Speaker 2: Okay, so that's a that's a decent amount. 227 00:11:40,760 --> 00:11:40,960 Speaker 4: Sure. 228 00:11:41,160 --> 00:11:42,800 Speaker 2: So there's a couple of services out there. 229 00:11:42,840 --> 00:11:46,360 Speaker 1: Actually got this question with another It was an HOA, 230 00:11:46,440 --> 00:11:48,880 Speaker 1: I believe they want to like blast out their I 231 00:11:48,880 --> 00:11:51,360 Speaker 1: don't know, meeting notes or something to all their members, 232 00:11:51,760 --> 00:11:53,880 Speaker 1: and so we are looking for some services that would 233 00:11:53,920 --> 00:11:54,120 Speaker 1: do this. 234 00:11:54,840 --> 00:11:56,920 Speaker 4: They want to do a calendar too, okay, instill in 235 00:11:56,960 --> 00:11:57,400 Speaker 4: their calendar. 236 00:11:57,400 --> 00:11:59,360 Speaker 1: Okay, okay, Well there's a it's kind of a one 237 00:11:59,400 --> 00:12:01,040 Speaker 1: two thing because I'm not sure you're going to get 238 00:12:01,040 --> 00:12:04,880 Speaker 1: the calendar automatic. But the product for the calendar is 239 00:12:05,040 --> 00:12:09,000 Speaker 1: probably Calendar. That's the one that everyone uses. That's like 240 00:12:09,040 --> 00:12:12,439 Speaker 1: the most you know, the simple calendar scheduling service. 241 00:12:13,280 --> 00:12:13,679 Speaker 2: Yeaheah. 242 00:12:13,720 --> 00:12:15,520 Speaker 1: And I think what's going to happen with that is 243 00:12:15,520 --> 00:12:19,240 Speaker 1: that you can, like Google or Gmail or whatever their 244 00:12:19,320 --> 00:12:21,760 Speaker 1: their calendar app is is going to or their Gmail 245 00:12:21,840 --> 00:12:24,520 Speaker 1: or sorry, their email is going to recognize that this 246 00:12:24,679 --> 00:12:28,880 Speaker 1: is a properly formatted calendar invite, and so it would 247 00:12:28,920 --> 00:12:31,760 Speaker 1: automatically put that into their their calendar. But the problem 248 00:12:31,880 --> 00:12:35,920 Speaker 1: is it with Google, but with iOS it works with 249 00:12:35,960 --> 00:12:38,640 Speaker 1: all of them. I mean they've got If you're talking 250 00:12:38,679 --> 00:12:42,920 Speaker 1: about getting it into their calendar automatically, that's a tricky 251 00:12:42,960 --> 00:12:46,719 Speaker 1: thing because you know the systems are set up or 252 00:12:46,800 --> 00:12:49,480 Speaker 1: if you've seen the spam that does that, you know, 253 00:12:49,160 --> 00:12:50,880 Speaker 1: I don't know there's like a spam problem, so that 254 00:12:51,120 --> 00:12:52,040 Speaker 1: so it can be done. 255 00:12:52,200 --> 00:12:54,439 Speaker 4: It's just how you set it on the website. 256 00:12:54,760 --> 00:12:55,560 Speaker 2: Yeah, you can do that. 257 00:12:55,640 --> 00:12:57,120 Speaker 1: So I mean, look, at the end of the day, 258 00:12:57,160 --> 00:12:59,640 Speaker 1: I think the best service is going to be the 259 00:12:59,640 --> 00:13:02,240 Speaker 1: one that lets you ramp up. So I would check 260 00:13:02,320 --> 00:13:04,880 Speaker 1: to see how much these services cost in the long 261 00:13:05,000 --> 00:13:07,640 Speaker 1: term when you have more people than less people, because 262 00:13:07,679 --> 00:13:09,800 Speaker 1: right now you've got a couple thousand, but when you 263 00:13:09,840 --> 00:13:11,560 Speaker 1: get up to that, you know, like I'm looking at 264 00:13:11,600 --> 00:13:15,079 Speaker 1: this textedly which does everything that you want, and you 265 00:13:15,120 --> 00:13:17,920 Speaker 1: can get started for free with fifty text messages. But 266 00:13:17,960 --> 00:13:20,080 Speaker 1: then when you go up to basic thirty dollars a 267 00:13:20,120 --> 00:13:23,120 Speaker 1: month is only six hundred texts a month. So if 268 00:13:23,160 --> 00:13:25,840 Speaker 1: you're talking, you're going to send out three thousand texts 269 00:13:26,160 --> 00:13:26,520 Speaker 1: a week. 270 00:13:26,559 --> 00:13:28,800 Speaker 4: If you're broadcasting one, right that was fans, that was 271 00:13:28,880 --> 00:13:31,440 Speaker 4: fans that was spanned I was the Texas per week 272 00:13:31,480 --> 00:13:32,600 Speaker 4: would only be a few. 273 00:13:32,520 --> 00:13:33,120 Speaker 2: Okay, so that. 274 00:13:33,559 --> 00:13:36,280 Speaker 1: Yeah, So again I would just look at the long 275 00:13:36,400 --> 00:13:38,520 Speaker 1: term of this, so like, you know, eighty bucks a 276 00:13:38,520 --> 00:13:40,360 Speaker 1: month is going to give you twenty four hundred text 277 00:13:40,400 --> 00:13:44,160 Speaker 1: which is not too bad. Then there's a program called 278 00:13:44,200 --> 00:13:48,200 Speaker 1: simple Texting, and again they do this by you can 279 00:13:48,240 --> 00:13:50,280 Speaker 1: say how many text credits do you want? So let's 280 00:13:50,280 --> 00:13:53,200 Speaker 1: say you want to send a thousand a month, You're 281 00:13:53,240 --> 00:13:57,520 Speaker 1: talking sixty dollars a month. So that's another way to 282 00:13:57,559 --> 00:13:59,600 Speaker 1: do it. And they've got, you know, a bunch of 283 00:14:00,960 --> 00:14:02,760 Speaker 1: add ons and things that you can put in there. 284 00:14:02,760 --> 00:14:04,400 Speaker 1: And I'm not sure the calendar thing is a little 285 00:14:04,400 --> 00:14:06,800 Speaker 1: tricky because what I would do is I would personally 286 00:14:06,800 --> 00:14:10,240 Speaker 1: include a link to the calendar invite in there to 287 00:14:10,280 --> 00:14:12,320 Speaker 1: make it really simple that they can just click that 288 00:14:12,360 --> 00:14:14,120 Speaker 1: link and it will add it to their calendar. 289 00:14:14,440 --> 00:14:16,199 Speaker 4: And yeah, yeah. 290 00:14:16,040 --> 00:14:16,960 Speaker 2: Yeah, exactly. 291 00:14:17,640 --> 00:14:19,480 Speaker 1: The other thing you could do is, you know, there's 292 00:14:19,480 --> 00:14:21,840 Speaker 1: some other ways of doing this that don't cost anything, 293 00:14:22,240 --> 00:14:24,400 Speaker 1: and that might be a social media route. So you 294 00:14:24,440 --> 00:14:27,520 Speaker 1: can set up like a group in Facebook. You can 295 00:14:27,560 --> 00:14:31,600 Speaker 1: also set up sort of a broadcast channel on something 296 00:14:31,640 --> 00:14:35,920 Speaker 1: like a telegram or a WhatsApp, or you can use 297 00:14:35,960 --> 00:14:38,080 Speaker 1: Google Voice to send out these things. So there's You 298 00:14:38,120 --> 00:14:40,640 Speaker 1: can also use something like a substack to create a 299 00:14:40,680 --> 00:14:43,920 Speaker 1: mailing list that's completely free to send out this information. 300 00:14:44,040 --> 00:14:46,520 Speaker 1: So the tools are out there. I think what it 301 00:14:46,560 --> 00:14:49,960 Speaker 1: really comes down to is minimizing the cost of these 302 00:14:50,000 --> 00:14:53,400 Speaker 1: tools over time if there's not a return on you know, 303 00:14:53,600 --> 00:14:56,720 Speaker 1: making money from whatever you're doing here. But again, the 304 00:14:56,760 --> 00:15:01,520 Speaker 1: things that I recommended are simple texting text and I 305 00:15:01,520 --> 00:15:07,040 Speaker 1: would check out substack and calendar calendarly all these uh, 306 00:15:07,760 --> 00:15:10,040 Speaker 1: all these products just you know, they ditched the uh, 307 00:15:10,680 --> 00:15:13,760 Speaker 1: the vowels. But anyway, thanks for the call, Jim, appreciate it. 308 00:15:13,800 --> 00:15:14,360 Speaker 2: Good question. 309 00:15:14,560 --> 00:15:17,920 Speaker 1: And the beauty of the world today is that there 310 00:15:17,920 --> 00:15:21,720 Speaker 1: are just so many free services out there. But if 311 00:15:21,760 --> 00:15:24,160 Speaker 1: you really want to do something that's that's going to 312 00:15:25,840 --> 00:15:27,800 Speaker 1: you know, go out to a lot of people or 313 00:15:28,000 --> 00:15:30,280 Speaker 1: engage a lot of people, typically you do have to 314 00:15:30,280 --> 00:15:32,200 Speaker 1: pay for those services. That's just the way it is. 315 00:15:33,640 --> 00:15:36,800 Speaker 1: I did want to mention we we found out the outage. 316 00:15:37,000 --> 00:15:41,240 Speaker 1: Reason for that massive AWS outage. Amazon is blaming a 317 00:15:41,280 --> 00:15:44,960 Speaker 1: software bug. It was not a cyber attack, a software 318 00:15:45,000 --> 00:15:48,560 Speaker 1: glitch in its own systems. Basically, there was two automated 319 00:15:48,600 --> 00:15:53,240 Speaker 1: programs inside Amazon's network that started racing each other to 320 00:15:53,320 --> 00:15:57,840 Speaker 1: update records, but it erased the network entries that they needed, 321 00:15:57,880 --> 00:16:00,000 Speaker 1: which triggered a domino effect and took down a major 322 00:16:00,160 --> 00:16:03,960 Speaker 1: database and disrupted so many other tools that AWS runs, 323 00:16:04,040 --> 00:16:08,720 Speaker 1: and that in exchange affected so many websites. I mean 324 00:16:08,760 --> 00:16:12,520 Speaker 1: everything from like Snapchat to chat GBT. I mean so 325 00:16:12,720 --> 00:16:16,040 Speaker 1: many sites were down for hours. I think it was 326 00:16:16,160 --> 00:16:20,560 Speaker 1: Monday of the previous week. So it just goes to 327 00:16:20,640 --> 00:16:25,840 Speaker 1: show how many services are dependent on Amazon's cloud. And 328 00:16:25,960 --> 00:16:29,280 Speaker 1: there's three main players here. You've got Amazon Aws, You've 329 00:16:29,320 --> 00:16:32,800 Speaker 1: got Google Cloud, and you've got Microsoft Azure. So between 330 00:16:32,840 --> 00:16:36,000 Speaker 1: those three, if you're a startup, you're probably gonna run. 331 00:16:35,840 --> 00:16:36,360 Speaker 2: On one of those. 332 00:16:36,400 --> 00:16:39,800 Speaker 1: And that's why it affected so many places around the country, 333 00:16:40,080 --> 00:16:43,440 Speaker 1: around the world actually, And the reality of this system, 334 00:16:43,480 --> 00:16:46,720 Speaker 1: these cloud infrastructures, is that if you have a business 335 00:16:47,080 --> 00:16:49,120 Speaker 1: and you need to have a server, why would you 336 00:16:49,200 --> 00:16:51,080 Speaker 1: go out and buy that server and put it in 337 00:16:51,120 --> 00:16:52,960 Speaker 1: your office and have one and it's like, Okay, you 338 00:16:53,000 --> 00:16:55,160 Speaker 1: got to update it and maintain it. When you can 339 00:16:55,240 --> 00:16:58,240 Speaker 1: just rent this server space from Amazon or Google or 340 00:16:58,280 --> 00:17:00,880 Speaker 1: Microsoft and ramp up you need it. So you just 341 00:17:00,880 --> 00:17:03,280 Speaker 1: buy more space as you need it on the cloud. 342 00:17:03,560 --> 00:17:05,960 Speaker 1: And that's why So many businesses love this because it 343 00:17:06,040 --> 00:17:08,200 Speaker 1: makes life simple for them and they just pay by 344 00:17:08,200 --> 00:17:12,280 Speaker 1: the usage. But when something happens like this, it causes 345 00:17:12,359 --> 00:17:14,200 Speaker 1: a major, major ripple effect. 346 00:17:14,280 --> 00:17:15,080 Speaker 2: So now we know. 347 00:17:15,880 --> 00:17:18,399 Speaker 1: Eighty eight rich one oh one eight eight eight seven 348 00:17:18,520 --> 00:17:20,760 Speaker 1: four to two four one zero one. Coming up, we're 349 00:17:20,760 --> 00:17:24,160 Speaker 1: gonna talk cybersecurity and how to keep your meta account 350 00:17:24,280 --> 00:17:26,800 Speaker 1: safe with some new tools they have right here on 351 00:17:27,000 --> 00:17:33,480 Speaker 1: rich on Tech. Welcome back to rich on Tech. Rich 352 00:17:33,520 --> 00:17:36,760 Speaker 1: DeMuro here hanging out with you, talking technology at triple 353 00:17:36,800 --> 00:17:39,520 Speaker 1: eight rich one oh one eight eight eight seven four 354 00:17:39,560 --> 00:17:41,440 Speaker 1: to two four one zero one. As you can see, 355 00:17:41,440 --> 00:17:46,000 Speaker 1: the theme for this weekend's music is Halloween. You know, 356 00:17:46,040 --> 00:17:50,080 Speaker 1: I tried watching Ghostbusters with my kids and I'll be honest, 357 00:17:50,520 --> 00:17:53,639 Speaker 1: they kind of lost attention. They you know, we live 358 00:17:53,680 --> 00:17:56,080 Speaker 1: in like a TikTok world and it's like it just 359 00:17:56,200 --> 00:17:57,560 Speaker 1: was not holding their interest. 360 00:17:58,040 --> 00:17:59,439 Speaker 2: I was like, you gotta stay tuned for this. 361 00:17:59,600 --> 00:18:02,960 Speaker 1: The stay puffed marshmallow man and they just did the 362 00:18:03,040 --> 00:18:04,960 Speaker 1: slime part was pretty cool though, But we you know, 363 00:18:05,520 --> 00:18:07,720 Speaker 1: it's just movies back in the day, like when I 364 00:18:07,760 --> 00:18:10,000 Speaker 1: was growing up, are just so different than they are today. 365 00:18:10,359 --> 00:18:13,720 Speaker 1: Like today, it's like NonStop from the second you sit 366 00:18:13,880 --> 00:18:17,600 Speaker 1: down to the end, it's just like one long ride, right, 367 00:18:17,760 --> 00:18:19,760 Speaker 1: like nothing, you don't even get a second to think. 368 00:18:20,160 --> 00:18:21,120 Speaker 2: But movies back. 369 00:18:20,920 --> 00:18:22,800 Speaker 1: In the day they had like a little more kind 370 00:18:22,840 --> 00:18:25,959 Speaker 1: of nuance to them, and I think that, you know, 371 00:18:25,960 --> 00:18:28,040 Speaker 1: you have this idea in your head of what things 372 00:18:28,480 --> 00:18:30,399 Speaker 1: were like when you were a kid, but then when 373 00:18:30,440 --> 00:18:32,040 Speaker 1: you watch it with your kids, you're like, Okay, I 374 00:18:32,080 --> 00:18:34,320 Speaker 1: don't even know if that's good anymore, Like it's I 375 00:18:34,359 --> 00:18:35,919 Speaker 1: feel like that's happened with like a lot of the 376 00:18:35,960 --> 00:18:36,920 Speaker 1: old movies I've watched. 377 00:18:36,920 --> 00:18:41,880 Speaker 2: But anyway, joining me now is Meta's Kate Ross. 378 00:18:41,920 --> 00:18:46,200 Speaker 1: It is Cybersecurity Awareness Month and Meta's got some new 379 00:18:46,240 --> 00:18:49,639 Speaker 1: safety tools and tips to make sure you do not 380 00:18:50,040 --> 00:18:53,879 Speaker 1: fall prey to these online scams that are happening every 381 00:18:54,040 --> 00:18:54,960 Speaker 1: single day. 382 00:18:56,080 --> 00:18:57,119 Speaker 2: Kate, Welcome to the show. 383 00:18:58,400 --> 00:19:01,040 Speaker 3: Yeah, thanks so much for having me important topic. 384 00:19:01,560 --> 00:19:03,639 Speaker 1: Yeah, so, how much of a problem is this? Like 385 00:19:03,680 --> 00:19:06,359 Speaker 1: do people like I get emails every day people forward 386 00:19:06,400 --> 00:19:08,159 Speaker 1: me the scams that they're seeing and they, you know, 387 00:19:08,200 --> 00:19:10,439 Speaker 1: I kind of look at them. Are people actually falling 388 00:19:10,480 --> 00:19:12,439 Speaker 1: for these things? Because sometimes you wonder, like, how can 389 00:19:12,480 --> 00:19:14,600 Speaker 1: anyone fall for this? But clearly they do. 390 00:19:14,760 --> 00:19:19,919 Speaker 3: Yeah, yeah, absolutely So you know, the FBI's recent Internet 391 00:19:20,000 --> 00:19:23,520 Speaker 3: Crime Report that they released in twenty twenty four actually 392 00:19:23,960 --> 00:19:27,280 Speaker 3: notes that people age sixty and over in the US 393 00:19:27,320 --> 00:19:31,560 Speaker 3: lost four point eight billion to fraud in that year alone. 394 00:19:31,600 --> 00:19:34,399 Speaker 3: So it's definitely a big issue in terms of people 395 00:19:34,560 --> 00:19:37,199 Speaker 3: that are following prey to these scams, but also the 396 00:19:37,240 --> 00:19:40,439 Speaker 3: amount of money that is being lost. So Meta is 397 00:19:40,480 --> 00:19:42,840 Speaker 3: really working to make sure we are doing our part. 398 00:19:44,040 --> 00:19:47,199 Speaker 3: Just this year alone, we've detected and disrupted close to 399 00:19:47,240 --> 00:19:51,160 Speaker 3: eight million accounts that are associated with criminal scams centers. 400 00:19:51,440 --> 00:19:53,880 Speaker 3: So this is a big deal that we are investing 401 00:19:53,960 --> 00:19:56,600 Speaker 3: a ton to make sure we're rooting these bad actors 402 00:19:56,680 --> 00:19:57,760 Speaker 3: off of our services. 403 00:19:58,080 --> 00:19:58,399 Speaker 2: Wow. 404 00:19:58,680 --> 00:20:01,439 Speaker 1: And one of the biggest things is like basically an 405 00:20:01,480 --> 00:20:04,040 Speaker 1: account takeover where people are as like. 406 00:20:03,960 --> 00:20:05,560 Speaker 2: Why do they want my account? Why do they want 407 00:20:05,560 --> 00:20:06,080 Speaker 2: my account? 408 00:20:06,200 --> 00:20:08,840 Speaker 1: Can you explain why someone would want like, let's say 409 00:20:08,840 --> 00:20:11,440 Speaker 1: they got a hold of my Facebook account, Why would 410 00:20:11,440 --> 00:20:12,560 Speaker 1: these scammers want that? 411 00:20:14,000 --> 00:20:16,520 Speaker 3: Yeah, definitely. I mean, I think what these scammers are 412 00:20:16,520 --> 00:20:21,159 Speaker 3: really trying to do is to work and find ways 413 00:20:21,240 --> 00:20:23,800 Speaker 3: to get information from people, and a way to do 414 00:20:23,840 --> 00:20:28,360 Speaker 3: that is to create a false sense of trust. So certainly, 415 00:20:28,440 --> 00:20:31,160 Speaker 3: if you think you know someone that's going to create 416 00:20:31,200 --> 00:20:33,680 Speaker 3: an environment where someone might be willing to share more 417 00:20:33,720 --> 00:20:37,760 Speaker 3: personal information. The other thing that we're seeing scammers do 418 00:20:37,960 --> 00:20:41,120 Speaker 3: is do things like creating a sense of urgency, right, 419 00:20:41,200 --> 00:20:43,760 Speaker 3: so maybe pretending you that they are with kind of 420 00:20:43,760 --> 00:20:47,280 Speaker 3: the government or an official bank or something that you 421 00:20:47,320 --> 00:20:50,560 Speaker 3: think you might trust. So just some really important tips 422 00:20:50,560 --> 00:20:54,119 Speaker 3: for people, or are just you know, be thoughtful with 423 00:20:54,240 --> 00:20:56,680 Speaker 3: people are reaching out to you and asking for information, 424 00:20:57,240 --> 00:20:59,159 Speaker 3: even if you think you trust them, even if you 425 00:20:59,160 --> 00:21:01,800 Speaker 3: think you know them. Take a second, reach out to 426 00:21:01,840 --> 00:21:05,040 Speaker 3: someone that you know, a family member, a loved one. 427 00:21:05,320 --> 00:21:08,600 Speaker 3: Just check with them before sharing information. If they're creating 428 00:21:08,640 --> 00:21:12,120 Speaker 3: a false sense of urgency, like, wow, your accounts are 429 00:21:12,119 --> 00:21:15,600 Speaker 3: being hacked, I need your information now. Just take a second. 430 00:21:15,720 --> 00:21:18,520 Speaker 3: It's probably not urgent, and that's probably a red flag. 431 00:21:18,560 --> 00:21:20,520 Speaker 3: If someone is trying to make you think that something 432 00:21:20,600 --> 00:21:24,520 Speaker 3: is really urgent and they need personal or financial information 433 00:21:24,640 --> 00:21:25,000 Speaker 3: from you. 434 00:21:25,560 --> 00:21:28,920 Speaker 1: Tell me about this feature on Messenger you're testing. It's 435 00:21:29,200 --> 00:21:31,640 Speaker 1: like an advanced scam detection. Explain that. 436 00:21:33,000 --> 00:21:36,520 Speaker 3: Yeah, so we are rolling out some testing on some 437 00:21:36,600 --> 00:21:39,960 Speaker 3: new scam detection and Messenger. So when this is enabled 438 00:21:40,520 --> 00:21:44,120 Speaker 3: and someone sends you a potentially scammy message, and it's 439 00:21:44,160 --> 00:21:47,920 Speaker 3: a new contact, we will actually warn you and then 440 00:21:47,960 --> 00:21:50,480 Speaker 3: give you options to send that chat to an AI 441 00:21:50,640 --> 00:21:54,320 Speaker 3: scam review, and if it does appear that it is scam, 442 00:21:54,480 --> 00:21:57,280 Speaker 3: we will give you just options right away to address it, 443 00:21:57,359 --> 00:22:00,479 Speaker 3: so you can either immediately block the contact or report 444 00:22:00,520 --> 00:22:03,520 Speaker 3: the suspicious account. So again just trying to add some friction, 445 00:22:04,000 --> 00:22:07,280 Speaker 3: helping you take a beat, think about this before you engage, 446 00:22:08,119 --> 00:22:10,760 Speaker 3: and really try to understand what's coming at you. 447 00:22:11,320 --> 00:22:14,919 Speaker 1: And then on WhatsApp, I guess people scammers try to 448 00:22:14,920 --> 00:22:17,679 Speaker 1: pressure people into sharing their screens and then tricking them 449 00:22:17,720 --> 00:22:19,240 Speaker 1: into giving away sensitive information. 450 00:22:19,720 --> 00:22:22,280 Speaker 2: So now you've got this screen share warning. Explain what 451 00:22:22,280 --> 00:22:22,879 Speaker 2: that's going to do. 452 00:22:24,160 --> 00:22:26,960 Speaker 3: Yeah, so I think you know this is something where 453 00:22:27,000 --> 00:22:29,880 Speaker 3: someone might try to have you share your screen, get 454 00:22:29,880 --> 00:22:34,840 Speaker 3: you to share personal information like potentially account information, banking information. 455 00:22:35,760 --> 00:22:38,680 Speaker 3: So what we are launching now on WhatsApp is if 456 00:22:38,720 --> 00:22:43,199 Speaker 3: you are having video calls, it will automatically give you 457 00:22:43,240 --> 00:22:45,639 Speaker 3: a warning before you try to share your screen with 458 00:22:45,680 --> 00:22:49,439 Speaker 3: someone on those video calls. So again just really helping 459 00:22:49,440 --> 00:22:52,119 Speaker 3: to make you think a bit before you do something 460 00:22:52,119 --> 00:22:54,800 Speaker 3: and make sure you really trust the circumstance that you're 461 00:22:54,840 --> 00:22:57,840 Speaker 3: in before you share potentially private information. 462 00:22:58,320 --> 00:22:58,920 Speaker 2: And that's the thing. 463 00:22:58,920 --> 00:23:00,840 Speaker 1: I mean, I know there's people thing that are saying, 464 00:23:00,880 --> 00:23:03,200 Speaker 1: like rich, I can't believe anyone would share their screen 465 00:23:03,280 --> 00:23:04,760 Speaker 1: and go to their bank and you know, you can 466 00:23:04,800 --> 00:23:07,320 Speaker 1: see everything that's on there. But the problem is people 467 00:23:07,359 --> 00:23:11,159 Speaker 1: actually do and by putting this little bit of friction 468 00:23:11,280 --> 00:23:13,480 Speaker 1: in between, like when you start a screen share for 469 00:23:13,520 --> 00:23:15,280 Speaker 1: the first time with someone that you don't know and 470 00:23:15,320 --> 00:23:17,879 Speaker 1: you say, hey, just heads up, people do this and 471 00:23:17,880 --> 00:23:19,800 Speaker 1: then you go, oh, wow, I didn't even think about that, 472 00:23:19,920 --> 00:23:23,360 Speaker 1: and oh I've just got saved from this getting scammed. 473 00:23:23,640 --> 00:23:25,960 Speaker 1: But it's like those warnings at the counter at the 474 00:23:26,200 --> 00:23:28,040 Speaker 1: all the stores now with the gift cards. You know, 475 00:23:28,280 --> 00:23:29,960 Speaker 1: it used to be people are getting scammed out of 476 00:23:29,960 --> 00:23:32,639 Speaker 1: gift cards left and right now anywhere you go, the 477 00:23:32,720 --> 00:23:35,520 Speaker 1: cashier will literally say to you like, hey, just making 478 00:23:35,560 --> 00:23:37,480 Speaker 1: sure you're not using this as a payment for you 479 00:23:37,480 --> 00:23:40,600 Speaker 1: know whatever. And it's just you know, the more people know, 480 00:23:40,680 --> 00:23:44,280 Speaker 1: the better, I guess. Tell me about this National Elder 481 00:23:44,320 --> 00:23:46,600 Speaker 1: Fraud Coordination Center. You guys are working with them now 482 00:23:46,640 --> 00:23:47,000 Speaker 1: as well. 483 00:23:48,119 --> 00:23:51,120 Speaker 3: Yeah, so Metta just recently announced that we are joining 484 00:23:51,480 --> 00:23:54,560 Speaker 3: the National Elder Fraud Coordination Center. So this is a 485 00:23:54,600 --> 00:23:58,560 Speaker 3: great nonprofit that really works to strengthen cross sector efforts 486 00:23:58,800 --> 00:24:02,200 Speaker 3: to combat fraud. It is targeting older adults. So this 487 00:24:02,320 --> 00:24:06,240 Speaker 3: is working with law enforcement across multiple jurisdictions as well 488 00:24:06,280 --> 00:24:09,800 Speaker 3: as industry to make sure that we're kind of collaborating 489 00:24:09,840 --> 00:24:14,000 Speaker 3: and sharing resources because these bad actors are not operating 490 00:24:14,040 --> 00:24:17,560 Speaker 3: in one jurisdiction, They're not operating on one platform. So 491 00:24:17,600 --> 00:24:19,439 Speaker 3: if we can make sure that we're kind of polling 492 00:24:19,440 --> 00:24:23,400 Speaker 3: our resources and sharing information across these sectors, we can 493 00:24:23,440 --> 00:24:27,359 Speaker 3: make sure that we're really targeting these networks and better 494 00:24:27,400 --> 00:24:29,639 Speaker 3: protect people across all of our services. 495 00:24:30,400 --> 00:24:33,879 Speaker 1: My biggest fear is losing access to my Instagram or 496 00:24:33,880 --> 00:24:35,840 Speaker 1: my Facebook because I do have a decent amount of 497 00:24:35,880 --> 00:24:39,000 Speaker 1: followers there. So I've kind of locked everything down with 498 00:24:39,359 --> 00:24:43,200 Speaker 1: two factor authentication. I set up like I think it's 499 00:24:43,720 --> 00:24:46,240 Speaker 1: not a recovery contact, but something like that where you know, 500 00:24:46,280 --> 00:24:48,479 Speaker 1: my wife can kind of help me get back in 501 00:24:48,520 --> 00:24:51,040 Speaker 1: if I need that help. But explain what people can 502 00:24:51,080 --> 00:24:55,240 Speaker 1: do to protect their accounts versus just you know, having 503 00:24:55,320 --> 00:24:58,000 Speaker 1: like a standard password that they've reused a thousand times 504 00:24:58,000 --> 00:24:58,800 Speaker 1: on the web somewhere. 505 00:24:59,800 --> 00:25:01,480 Speaker 3: Yeah. Yeah, So a couple of things you can do 506 00:25:01,600 --> 00:25:05,880 Speaker 3: I'd encourage everyone listening to visit either Instagram dot com 507 00:25:05,920 --> 00:25:09,959 Speaker 3: slash help or Facebook dot com slash help, and on 508 00:25:10,040 --> 00:25:14,440 Speaker 3: those help platforms you can run security and privacy checkups. 509 00:25:14,720 --> 00:25:16,199 Speaker 3: And this is going to be something that kind of 510 00:25:16,240 --> 00:25:19,360 Speaker 3: helps run through all the different features on your account 511 00:25:19,359 --> 00:25:21,639 Speaker 3: to understand if you're doing the most you can to 512 00:25:21,720 --> 00:25:24,880 Speaker 3: keep your account secure. It's a really user friendly way 513 00:25:25,080 --> 00:25:28,120 Speaker 3: just to make sure that you're keeping that good hygiene, 514 00:25:28,160 --> 00:25:31,240 Speaker 3: doing the best you can. And I would just encourage 515 00:25:31,240 --> 00:25:33,320 Speaker 3: everyone to do it, you know, even just once a year, 516 00:25:33,440 --> 00:25:35,800 Speaker 3: just to make sure you're still keeping up with the 517 00:25:35,880 --> 00:25:39,119 Speaker 3: latest trends. Another thing that you can do on Facebook 518 00:25:39,119 --> 00:25:41,959 Speaker 3: that's super exciting is you can set up past keys. 519 00:25:42,200 --> 00:25:44,560 Speaker 3: So basically what this does is it kind of works 520 00:25:44,600 --> 00:25:46,879 Speaker 3: with features that you might already have set up on 521 00:25:46,920 --> 00:25:50,720 Speaker 3: your phone. So think about biometrics, using your face to 522 00:25:50,760 --> 00:25:53,399 Speaker 3: open your phone or a fingerprint to open your phone. 523 00:25:53,760 --> 00:25:57,160 Speaker 3: You can have your Facebook account actually use those features 524 00:25:57,160 --> 00:25:59,280 Speaker 3: through your phone so that you don't have to log 525 00:25:59,320 --> 00:26:01,840 Speaker 3: a password in and you can just use your biometrics. 526 00:26:02,080 --> 00:26:04,199 Speaker 3: And that's great because one if you're like me and 527 00:26:04,240 --> 00:26:07,080 Speaker 3: you always forget your password, I'm not going to forget 528 00:26:07,080 --> 00:26:09,439 Speaker 3: my face, so I'm going to have easy access to 529 00:26:09,480 --> 00:26:13,399 Speaker 3: my account. But more importantly for this conversation, you know, 530 00:26:13,480 --> 00:26:16,240 Speaker 3: a hacker can't hack your biometrics, right, Like that is 531 00:26:16,280 --> 00:26:19,240 Speaker 3: your face, it's on you. You can access that account 532 00:26:19,240 --> 00:26:21,920 Speaker 3: and we know it's you. So it's also a more 533 00:26:21,960 --> 00:26:24,840 Speaker 3: secure way to make sure that only you are accessing 534 00:26:24,880 --> 00:26:27,439 Speaker 3: your accounts. So I would encourage folks to visit, like 535 00:26:27,480 --> 00:26:29,600 Speaker 3: I said, those help centers, just to get all that 536 00:26:29,680 --> 00:26:31,320 Speaker 3: set up to make sure you're doing what you can 537 00:26:31,400 --> 00:26:32,440 Speaker 3: to keep yourself secure. 538 00:26:32,920 --> 00:26:36,560 Speaker 1: It's interesting. I was watching Black Rabbit on Netflix and 539 00:26:36,680 --> 00:26:41,280 Speaker 1: the investigator, the person was on I think they were 540 00:26:41,320 --> 00:26:44,360 Speaker 1: dead on the ground, but they literally took their iPhone 541 00:26:44,400 --> 00:26:46,800 Speaker 1: and they just like said sorry and they swiped it 542 00:26:46,840 --> 00:26:48,840 Speaker 1: in front of their face to like unlock the phone 543 00:26:48,920 --> 00:26:50,679 Speaker 1: to get into it. I was like, wait a second, 544 00:26:50,880 --> 00:26:54,280 Speaker 1: can they really do that? So when you said that 545 00:26:54,320 --> 00:26:55,880 Speaker 1: they can't hack your face, I was like, wait a second, 546 00:26:55,920 --> 00:26:57,440 Speaker 1: I need to check into that because I remember when 547 00:26:57,480 --> 00:26:59,239 Speaker 1: that first face id first came out. There's a lot 548 00:26:59,240 --> 00:27:01,000 Speaker 1: of debate about it, but I need to look into 549 00:27:01,040 --> 00:27:03,879 Speaker 1: that real quick before we go. Big question, I get 550 00:27:04,040 --> 00:27:07,639 Speaker 1: what to do if your Facebook or Instagram account is hacked, 551 00:27:07,680 --> 00:27:09,400 Speaker 1: what's the first thing you need to do to try 552 00:27:09,400 --> 00:27:10,560 Speaker 1: to regain access to that? 553 00:27:11,720 --> 00:27:13,920 Speaker 3: Yeah, so I would say go to that Facebook dot 554 00:27:13,960 --> 00:27:20,239 Speaker 3: com slash help go through our recovery passes to make 555 00:27:20,320 --> 00:27:22,679 Speaker 3: sure that we're helping you get back into that. But 556 00:27:22,760 --> 00:27:25,480 Speaker 3: to your point earlier, you can do some work now 557 00:27:25,520 --> 00:27:28,600 Speaker 3: to make sure you're setting up those recovery system systems 558 00:27:28,640 --> 00:27:31,560 Speaker 3: if you go into our security and privacy checkups. 559 00:27:31,680 --> 00:27:33,000 Speaker 8: So I would do that work now to. 560 00:27:33,000 --> 00:27:35,560 Speaker 3: Just make that easier on the other side, so that 561 00:27:35,600 --> 00:27:37,919 Speaker 3: you can regain access if you are hacked. 562 00:27:38,080 --> 00:27:40,280 Speaker 1: Because most of the time people are getting tricked into 563 00:27:40,280 --> 00:27:43,240 Speaker 1: handing over their account. It's not as if someone's actively trying, 564 00:27:43,280 --> 00:27:47,280 Speaker 1: you know, to target just you per se yep, exactly. 565 00:27:47,359 --> 00:27:49,800 Speaker 3: So I mean again, just don't you should never be 566 00:27:49,840 --> 00:27:52,840 Speaker 3: sharing your password. Facebook will never ask you, you know, 567 00:27:52,920 --> 00:27:55,240 Speaker 3: we'll never call you and ask you for your password, 568 00:27:55,760 --> 00:27:58,359 Speaker 3: the same you know security that you should take with 569 00:27:58,440 --> 00:28:02,040 Speaker 3: your banking information, your social security number. You should be 570 00:28:02,280 --> 00:28:05,600 Speaker 3: really treating your passwords like that as well, because people 571 00:28:05,640 --> 00:28:08,119 Speaker 3: do want this because then they can use it to 572 00:28:08,600 --> 00:28:10,960 Speaker 3: trick your friends into doing things because they think they 573 00:28:11,040 --> 00:28:13,639 Speaker 3: trust you. So it's just important to be doing that 574 00:28:13,680 --> 00:28:16,240 Speaker 3: good hygiene, making sure you're doing all you can to 575 00:28:16,320 --> 00:28:19,720 Speaker 3: keep your account safe because scammers do you want to 576 00:28:19,720 --> 00:28:20,240 Speaker 3: access it? 577 00:28:20,680 --> 00:28:20,800 Speaker 6: All? 578 00:28:20,880 --> 00:28:21,080 Speaker 7: Right? 579 00:28:21,680 --> 00:28:24,320 Speaker 1: Metas Kate Ross, thanks so much for joining me today. 580 00:28:24,359 --> 00:28:27,320 Speaker 1: Really appreciate it. Once again, I'll put all the links 581 00:28:27,320 --> 00:28:30,640 Speaker 1: on the website, but go to the Instagram dot com 582 00:28:30,680 --> 00:28:33,680 Speaker 1: slash help, Facebook dot com slash help set up those 583 00:28:33,720 --> 00:28:37,800 Speaker 1: pass keys and do the security checkup on Facebook and Instagram, 584 00:28:37,840 --> 00:28:41,360 Speaker 1: and do the privacy checkup on WhatsApp. A little work 585 00:28:41,400 --> 00:28:44,480 Speaker 1: now goes a long way later in protecting your account. 586 00:28:45,560 --> 00:28:48,480 Speaker 2: Coming up, we are going to talk about actually more 587 00:28:48,480 --> 00:28:49,080 Speaker 2: of your calls. 588 00:28:49,120 --> 00:28:51,400 Speaker 1: Eighty to eight Rich one oh one eighty eight seven 589 00:28:51,480 --> 00:28:54,280 Speaker 1: four to two four one zero one. Plus I do 590 00:28:54,360 --> 00:28:57,120 Speaker 1: have a feature you should activate on Google to make 591 00:28:57,160 --> 00:28:58,880 Speaker 1: sure you never get locked out of your account. 592 00:28:58,880 --> 00:28:59,080 Speaker 7: There. 593 00:28:59,160 --> 00:29:07,320 Speaker 1: This is Rich on Tech. Welcome back to rich on Tech. 594 00:29:07,440 --> 00:29:13,200 Speaker 1: Rich Demiro Here, let's go to Jason in San Diego. Jason, 595 00:29:13,240 --> 00:29:13,960 Speaker 1: you're on with Rich. 596 00:29:15,480 --> 00:29:17,320 Speaker 9: Hey Rich, how you doing. 597 00:29:17,640 --> 00:29:19,960 Speaker 2: I'm doing fantastic. What can I help you with? 598 00:29:22,280 --> 00:29:24,960 Speaker 9: Thanks for taking my call. I have a question about it. 599 00:29:25,240 --> 00:29:25,720 Speaker 10: I'm in the. 600 00:29:27,360 --> 00:29:29,680 Speaker 9: I guess you could say I'm in the Apple ecosystem, 601 00:29:30,400 --> 00:29:33,560 Speaker 9: and I have thousands of songs that I've downloaded over 602 00:29:33,560 --> 00:29:40,160 Speaker 9: the years, but the album art doesn't match, like mismatched 603 00:29:40,160 --> 00:29:45,160 Speaker 9: with the songs. So like on my phone, on my Mac, 604 00:29:45,560 --> 00:29:49,960 Speaker 9: it's matched up. So when I I'm trying to I 605 00:29:50,120 --> 00:29:55,560 Speaker 9: tried almost everything sinking my phone. The album art just 606 00:29:55,600 --> 00:29:59,920 Speaker 9: doesn't match up. And so I don't know, it's been 607 00:30:01,000 --> 00:30:04,080 Speaker 9: like this for years. It drove me crazy. 608 00:30:04,800 --> 00:30:06,440 Speaker 2: That would not what to do about it. That would 609 00:30:06,480 --> 00:30:07,560 Speaker 2: definitely drive me crazy. 610 00:30:07,600 --> 00:30:10,600 Speaker 1: So this is this is your own music that you 611 00:30:10,720 --> 00:30:13,160 Speaker 1: have loaded onto your iPhone or is it music that 612 00:30:13,160 --> 00:30:14,959 Speaker 1: you're sinking from iTunes on a computer? 613 00:30:15,000 --> 00:30:16,040 Speaker 2: And what kind of computer do you have? 614 00:30:19,560 --> 00:30:24,440 Speaker 9: The iMac it's got the the the M one chip, 615 00:30:25,400 --> 00:30:29,520 Speaker 9: you know, the colorful iMac. I have an iPhone sixteen. 616 00:30:32,000 --> 00:30:35,480 Speaker 9: But this has been happening since before, you know, with 617 00:30:35,600 --> 00:30:40,600 Speaker 9: older Max. It's been it's songs that I've bought off 618 00:30:40,640 --> 00:30:46,840 Speaker 9: iTunes and maybe in the early arts, you know, downloaded 619 00:30:46,920 --> 00:30:48,920 Speaker 9: some songs. 620 00:30:49,280 --> 00:30:50,280 Speaker 7: Maybe for free. 621 00:30:50,440 --> 00:30:53,800 Speaker 2: Yeah, well it happened like that. 622 00:30:54,520 --> 00:30:58,560 Speaker 9: Yeah, that might have something to do with the album 623 00:30:58,680 --> 00:31:01,080 Speaker 9: art not sinking up to the song. 624 00:31:01,280 --> 00:31:03,560 Speaker 1: Okay, I'm curious because I don't know if there is 625 00:31:03,600 --> 00:31:07,400 Speaker 1: a way on the iPhone to go into the like 626 00:31:07,440 --> 00:31:10,040 Speaker 1: are you using Apple music to play these songs or 627 00:31:10,160 --> 00:31:14,160 Speaker 1: to third party app I'm using that iTunes, yeah, to 628 00:31:14,200 --> 00:31:16,360 Speaker 1: play the song like just a built in like music 629 00:31:16,360 --> 00:31:17,160 Speaker 1: player on the phone. 630 00:31:18,320 --> 00:31:18,560 Speaker 4: Yeah. 631 00:31:18,640 --> 00:31:21,640 Speaker 1: Okay, Well there is a way have you and I 632 00:31:21,680 --> 00:31:24,000 Speaker 1: assume you've tried this, but there's a way on the 633 00:31:24,160 --> 00:31:28,520 Speaker 1: desktop to go into you know, to grab the album 634 00:31:28,600 --> 00:31:29,320 Speaker 1: art You've done. 635 00:31:29,160 --> 00:31:32,160 Speaker 9: That, yes, yes, look on that. 636 00:31:33,080 --> 00:31:35,040 Speaker 2: And so when you go to when. 637 00:31:34,880 --> 00:31:38,400 Speaker 1: You go to file library, get album artwork, it doesn't 638 00:31:38,560 --> 00:31:40,520 Speaker 1: fill in the artwork for the for the songs that 639 00:31:40,560 --> 00:31:40,880 Speaker 1: you have. 640 00:31:44,120 --> 00:31:49,040 Speaker 10: I would go on like the iTunes you know that way, 641 00:31:49,120 --> 00:31:53,880 Speaker 10: and then yeah, like I would just drag and drop 642 00:31:54,000 --> 00:31:56,680 Speaker 10: the album art into you know, the space provided. 643 00:31:57,160 --> 00:32:00,400 Speaker 1: Okay, okay, got it album Okay, So you're doing it 644 00:32:00,400 --> 00:32:02,239 Speaker 1: that way. So there's okay. So there's a couple I'm 645 00:32:02,240 --> 00:32:04,200 Speaker 1: gonna give you a couple of pointers on this, so 646 00:32:04,240 --> 00:32:08,840 Speaker 1: I think will help. So, first off, built into Apple Music, 647 00:32:09,240 --> 00:32:11,040 Speaker 1: which is now if you're not using Apple Music, you 648 00:32:11,080 --> 00:32:13,520 Speaker 1: might want to update to Apple Music versus iTunes because 649 00:32:13,520 --> 00:32:15,360 Speaker 1: I don't even think they make that for the Mac anymore. 650 00:32:15,680 --> 00:32:17,120 Speaker 1: But if you go into your library and then you 651 00:32:17,200 --> 00:32:20,760 Speaker 1: press file and then it says library, there's an option 652 00:32:20,880 --> 00:32:23,680 Speaker 1: to get album artwork, And we'll ask you, are you 653 00:32:23,680 --> 00:32:25,520 Speaker 1: sure you want to get album artwork? And you say 654 00:32:25,520 --> 00:32:28,400 Speaker 1: get album artwork, and it will go through and look 655 00:32:28,440 --> 00:32:30,680 Speaker 1: through all of your songs and find the artwork for 656 00:32:30,720 --> 00:32:34,120 Speaker 1: those songs. Now, that should also sync to your phone 657 00:32:34,200 --> 00:32:37,479 Speaker 1: if you are syncing your libraries. Now, if you're not 658 00:32:37,640 --> 00:32:39,720 Speaker 1: sinking them like, you may have to delete the stuff 659 00:32:39,720 --> 00:32:42,640 Speaker 1: off your phone and rebring it on because if you're 660 00:32:42,680 --> 00:32:46,520 Speaker 1: not using Apple like Apple Music Cloud Library, it's not 661 00:32:46,600 --> 00:32:48,920 Speaker 1: going to just sync between your phone and your computer 662 00:32:49,000 --> 00:32:51,800 Speaker 1: every single time you plug it in. You have to 663 00:32:51,840 --> 00:32:54,640 Speaker 1: be using or well unless you plug it in, but 664 00:32:54,720 --> 00:32:57,200 Speaker 1: you have to basically make sure you're kind of running 665 00:32:57,240 --> 00:33:00,240 Speaker 1: a sync to get that album art from your computer 666 00:33:00,400 --> 00:33:03,960 Speaker 1: onto that phone. So that's one way you're talking about 667 00:33:04,400 --> 00:33:08,240 Speaker 1: dragging the album art into iTunes. That's fine, but again 668 00:33:08,240 --> 00:33:11,120 Speaker 1: you have to set then sync that information to your phone. 669 00:33:11,560 --> 00:33:13,640 Speaker 1: I'm looking at the Apple Music app on the phone 670 00:33:13,640 --> 00:33:17,600 Speaker 1: and I don't really see a way to sync the 671 00:33:17,640 --> 00:33:20,160 Speaker 1: album art from the phone itself. Let me just check 672 00:33:20,160 --> 00:33:22,400 Speaker 1: in the settings and see if there's one, because sometimes 673 00:33:22,720 --> 00:33:29,000 Speaker 1: Apple puts things. But yeah, let's see library audio download. 674 00:33:29,560 --> 00:33:33,600 Speaker 2: Let's see. I'm looking for anything animated art. Nope. 675 00:33:33,640 --> 00:33:36,000 Speaker 1: Okay, so I don't really see anything that says you 676 00:33:36,040 --> 00:33:39,120 Speaker 1: can sync the artwork. But there is a way to 677 00:33:39,160 --> 00:33:43,080 Speaker 1: say sync library. So if you have that, any content 678 00:33:43,160 --> 00:33:46,320 Speaker 1: you add from Apple Music or import to iTunes will 679 00:33:46,360 --> 00:33:49,560 Speaker 1: change across all of you your products there, so your 680 00:33:49,560 --> 00:33:51,640 Speaker 1: iPhone and your computer. So make sure that that's on 681 00:33:51,760 --> 00:33:54,920 Speaker 1: the sync library on your iPhone. And then the other 682 00:33:54,960 --> 00:33:56,800 Speaker 1: way to do it is just to use a third 683 00:33:56,840 --> 00:33:59,840 Speaker 1: party program. There's one that people have found a lot 684 00:33:59,880 --> 00:34:05,120 Speaker 1: of luck with. It's called MP three tag MP three tag, 685 00:34:05,800 --> 00:34:08,920 Speaker 1: and it looks like there is a I know it's 686 00:34:08,920 --> 00:34:11,400 Speaker 1: typically a Windows program, but it looks like there is 687 00:34:11,440 --> 00:34:16,600 Speaker 1: a Mac version. And I'm trying to see MP three 688 00:34:16,760 --> 00:34:18,960 Speaker 1: for Mac. Yeah, it's in the app store. So MP 689 00:34:19,080 --> 00:34:22,200 Speaker 1: three tag that will get your stuff. Now that's twenty 690 00:34:22,200 --> 00:34:24,680 Speaker 1: five bucks, but you know it's going to fix your problem. 691 00:34:24,960 --> 00:34:26,279 Speaker 1: And I think if you said you got all that 692 00:34:26,320 --> 00:34:29,080 Speaker 1: free music back in the day, what's twenty five dollars, right, 693 00:34:29,120 --> 00:34:31,200 Speaker 1: I mean, why not? That's a small price to pay, 694 00:34:32,040 --> 00:34:34,319 Speaker 1: but hopefully that should solve it. Jason, I know that's Uh, 695 00:34:34,840 --> 00:34:36,879 Speaker 1: it's a tricky issue you've got. You know, you're sitting 696 00:34:36,920 --> 00:34:38,520 Speaker 1: there trying to get this stuff. You know it's there, 697 00:34:38,560 --> 00:34:40,680 Speaker 1: you know it should be there, and it's not. But 698 00:34:40,880 --> 00:34:43,760 Speaker 1: hopefully one of those three solutions should get that stuff 699 00:34:44,160 --> 00:34:46,759 Speaker 1: synced up to your phone. So good question. Thanks for 700 00:34:46,800 --> 00:34:49,120 Speaker 1: the call today. Eight eight eight rich one oh one 701 00:34:49,239 --> 00:34:51,960 Speaker 1: eight eight eight seven four to two four one zero one. 702 00:34:52,520 --> 00:34:56,360 Speaker 1: The website for the show is rich on tech dot tv. 703 00:34:56,920 --> 00:34:58,400 Speaker 1: There you can get show notes. So I know I 704 00:34:58,480 --> 00:35:00,680 Speaker 1: just mentioned a whole bunch of things to j I 705 00:35:00,680 --> 00:35:02,560 Speaker 1: will put that all in the show notes. So this 706 00:35:02,640 --> 00:35:06,080 Speaker 1: is episode one five. That'll take you right there. Just 707 00:35:06,120 --> 00:35:07,840 Speaker 1: go to the website and you can also submit your 708 00:35:07,920 --> 00:35:11,680 Speaker 1: questions too. Hit contact up at the top and you 709 00:35:11,719 --> 00:35:14,440 Speaker 1: can submit your questions. I get I've I'm not kidding. 710 00:35:14,480 --> 00:35:16,680 Speaker 1: Every week I have a backlog of more and more 711 00:35:16,760 --> 00:35:19,200 Speaker 1: questions from you, and I get to a majority of 712 00:35:19,239 --> 00:35:21,239 Speaker 1: them on the show, but I just don't get to 713 00:35:21,280 --> 00:35:21,919 Speaker 1: them every week. 714 00:35:22,000 --> 00:35:23,960 Speaker 2: So I just print them out and I've got. 715 00:35:23,880 --> 00:35:26,440 Speaker 1: Them all right coming up, I am gonna I did 716 00:35:26,440 --> 00:35:29,319 Speaker 1: promise you this Google feature that helps you recover your 717 00:35:29,360 --> 00:35:31,839 Speaker 1: locked to count. I will tell you about that. We'll 718 00:35:31,840 --> 00:35:34,200 Speaker 1: have the gadget of the week and much much more. 719 00:35:34,200 --> 00:35:36,120 Speaker 1: We'll talk about open ai and their new browser right 720 00:35:36,120 --> 00:35:44,000 Speaker 1: here on rich on Tech. Welcome back to rich on Tech. 721 00:35:44,120 --> 00:35:47,280 Speaker 1: Rich Demiro here hanging out with you, talking technology. Triple 722 00:35:47,320 --> 00:35:51,080 Speaker 1: eight Rich one oh one eight eight eight seven four 723 00:35:51,160 --> 00:35:54,160 Speaker 1: to two four one zero one. Give me a call 724 00:35:54,160 --> 00:35:56,959 Speaker 1: if you have a question about technology. Coming up this hour, 725 00:35:57,080 --> 00:35:59,720 Speaker 1: we are going to talk with c NET Scott Stein 726 00:35:59,800 --> 00:36:04,560 Speaker 1: about the new Samsung VR headset. They call it Samsung 727 00:36:04,640 --> 00:36:10,520 Speaker 1: Galaxy XR. So it's eighteen in a time when I 728 00:36:10,520 --> 00:36:13,440 Speaker 1: don't think anyone's really trying to spend that much on 729 00:36:13,480 --> 00:36:17,080 Speaker 1: a headset at this point, especially a first gen device. 730 00:36:17,120 --> 00:36:17,760 Speaker 2: But we'll see. 731 00:36:17,760 --> 00:36:20,120 Speaker 1: Maybe I'm wrong, and I think it's done some pretty 732 00:36:20,120 --> 00:36:22,360 Speaker 1: cool things and it is half the price of apples. 733 00:36:22,880 --> 00:36:27,840 Speaker 2: So there's that. Uh let's uh, let's go to Kevin 734 00:36:27,960 --> 00:36:33,359 Speaker 2: in San Clementy. Kevin, you're on with Rich Kevin. Are 735 00:36:33,400 --> 00:36:37,640 Speaker 2: you there? Going? Once? Going twice? Kevin? 736 00:36:38,760 --> 00:36:41,000 Speaker 1: One, two three, Okay, we'll try to get here. Oh 737 00:36:41,080 --> 00:36:44,759 Speaker 1: there you go. Okay, you're back. Can I hear you? 738 00:36:44,920 --> 00:36:45,399 Speaker 2: Are you there? 739 00:36:45,880 --> 00:36:46,399 Speaker 7: I am here? 740 00:36:46,480 --> 00:36:47,000 Speaker 5: Are you there? 741 00:36:47,200 --> 00:36:47,680 Speaker 2: What's up? 742 00:36:47,880 --> 00:36:51,280 Speaker 5: A quick question? Well not quick question, but two questions. 743 00:36:51,320 --> 00:36:55,520 Speaker 5: One regarding spam blockers I e. Norton type of software 744 00:36:55,880 --> 00:37:00,480 Speaker 5: and then hitting unsubscribed. So when I get a spam email, 745 00:37:00,560 --> 00:37:02,279 Speaker 5: or let's say I get an email from you on 746 00:37:02,360 --> 00:37:05,080 Speaker 5: rish On Tech and I want to unsubscribe for that, 747 00:37:05,200 --> 00:37:08,160 Speaker 5: and I go to the your unsubscribed I get that tomorrow, 748 00:37:08,200 --> 00:37:13,040 Speaker 5: I'll get you know, uh, Kevin on Tech. I'll get 749 00:37:13,120 --> 00:37:15,400 Speaker 5: unsubscribed in the next day, I'll get marked on you 750 00:37:15,440 --> 00:37:19,560 Speaker 5: know tech. Should I not be hitting those unsubscribed buttons 751 00:37:20,200 --> 00:37:21,560 Speaker 5: when I get spam email? 752 00:37:21,840 --> 00:37:24,440 Speaker 1: Okay, let me give you my uh the rich on 753 00:37:24,600 --> 00:37:28,400 Speaker 1: tech tried and true method for dealing with spam because 754 00:37:28,480 --> 00:37:31,399 Speaker 1: this is uh. I you know, I've got my email 755 00:37:31,440 --> 00:37:34,040 Speaker 1: address pretty much out there, and so if anyone will 756 00:37:34,080 --> 00:37:36,120 Speaker 1: get a lot of spam, it's me right and my 757 00:37:36,239 --> 00:37:37,880 Speaker 1: inbox is pretty tamed. 758 00:37:38,440 --> 00:37:39,960 Speaker 2: So I will tell you here's what I do. 759 00:37:40,239 --> 00:37:44,319 Speaker 1: Number One, if you get a legitimate email from a 760 00:37:44,400 --> 00:37:48,600 Speaker 1: legitimate sender or sending platform, what does that mean? Something 761 00:37:48,680 --> 00:37:51,440 Speaker 1: like a home depot, a best buy, a target, or 762 00:37:51,920 --> 00:37:54,799 Speaker 1: something like a mail chimp. You know, all these platforms 763 00:37:54,800 --> 00:37:58,520 Speaker 1: that send out emails, like a mailing list program, those 764 00:37:58,560 --> 00:38:01,799 Speaker 1: are all safe to unsubscri scribe to, no problem. So 765 00:38:01,880 --> 00:38:04,040 Speaker 1: if you signed up for a coupon at home depot 766 00:38:04,120 --> 00:38:06,120 Speaker 1: and next thing you know, they're bombarding you with emails, 767 00:38:06,360 --> 00:38:07,600 Speaker 1: go ahead, unsubscribe. 768 00:38:07,880 --> 00:38:10,160 Speaker 2: You can do that. It's safe. They're going to respect that, 769 00:38:10,360 --> 00:38:14,000 Speaker 2: no problem. Then there is the middle ground. 770 00:38:14,000 --> 00:38:16,439 Speaker 1: There's like a thing that you never really signed up for, 771 00:38:16,920 --> 00:38:19,200 Speaker 1: but it's coming from a legitimate sender. So for me 772 00:38:19,239 --> 00:38:21,360 Speaker 1: as a journalist, I get put on a zillion and 773 00:38:21,440 --> 00:38:25,279 Speaker 1: one mailing address lists, but I can tell when the 774 00:38:25,360 --> 00:38:29,000 Speaker 1: email is coming from a sender that's legitimate, right, like 775 00:38:29,040 --> 00:38:31,160 Speaker 1: a you know, like I said, a mail Chimp or 776 00:38:31,160 --> 00:38:34,000 Speaker 1: something like that usually says something like one click unsubscribe 777 00:38:34,080 --> 00:38:36,400 Speaker 1: or something like that. So if it comes from one 778 00:38:36,400 --> 00:38:41,120 Speaker 1: of those constant contact mailchimp substack, those are all going 779 00:38:41,160 --> 00:38:44,640 Speaker 1: to respect your right to unsubscribe, So you can safely 780 00:38:44,719 --> 00:38:48,440 Speaker 1: unsubscribe from those. Now, the third type of email you 781 00:38:48,480 --> 00:38:53,960 Speaker 1: get is completely unexpected, uninvited, and it is just spam, 782 00:38:54,000 --> 00:38:56,120 Speaker 1: and sometimes they make your way to your spam or 783 00:38:56,160 --> 00:38:59,480 Speaker 1: your inbox. So those you do not want to click 784 00:38:59,560 --> 00:39:02,319 Speaker 1: unsubscric al, right, because that will send a signal to 785 00:39:02,520 --> 00:39:05,680 Speaker 1: the person sending it or the organization or whoever that Hey, 786 00:39:05,680 --> 00:39:07,920 Speaker 1: we got a live one, Let's send them more. And 787 00:39:07,960 --> 00:39:10,840 Speaker 1: that's how you get bombarded with even more spam emails 788 00:39:11,000 --> 00:39:13,440 Speaker 1: because a lot of times these spammers are just finding 789 00:39:13,480 --> 00:39:16,759 Speaker 1: lists online on the dark Web or on the open Web, 790 00:39:16,800 --> 00:39:19,560 Speaker 1: and they're just they're just importing all those email addresses 791 00:39:19,560 --> 00:39:22,080 Speaker 1: and blasting them, and then the people that actually open 792 00:39:22,120 --> 00:39:25,480 Speaker 1: the email or interact with the email, then they will 793 00:39:25,480 --> 00:39:27,440 Speaker 1: go to a secondary list of Oh, we got some 794 00:39:27,480 --> 00:39:30,399 Speaker 1: good folks here, let's email them more. So the way 795 00:39:30,440 --> 00:39:32,680 Speaker 1: I cut down on that is number one, you can 796 00:39:32,800 --> 00:39:36,239 Speaker 1: just delete the email without even opening it, or you 797 00:39:36,280 --> 00:39:39,000 Speaker 1: can report it as spam to your email provider if 798 00:39:39,000 --> 00:39:41,040 Speaker 1: you really want to, and you know that'll block the 799 00:39:41,080 --> 00:39:43,839 Speaker 1: sender as well. Sometimes the other thing you can do 800 00:39:45,160 --> 00:39:49,080 Speaker 1: is let's see you open up Oh yeah, depending on 801 00:39:49,120 --> 00:39:53,560 Speaker 1: your email provider, you can block images. So even if 802 00:39:53,600 --> 00:39:57,000 Speaker 1: you open that mail, the sender would not know that 803 00:39:57,080 --> 00:39:59,799 Speaker 1: you open that email because nothing is getting sent back. 804 00:39:59,840 --> 00:40:02,200 Speaker 1: So so a lot of these spam emails and emails 805 00:40:02,200 --> 00:40:06,240 Speaker 1: in general, they basically phone home. So when you open 806 00:40:06,280 --> 00:40:09,440 Speaker 1: that email, there's a little tiny tracking pixel in that email, 807 00:40:09,719 --> 00:40:12,200 Speaker 1: and as soon as that pixel is loaded, you can't 808 00:40:12,239 --> 00:40:14,440 Speaker 1: even see it's naked to the you know, to the 809 00:40:14,520 --> 00:40:18,680 Speaker 1: naked eye, it's invisible. But computers can do that, and 810 00:40:18,760 --> 00:40:22,120 Speaker 1: so they see, oh, Rich's email, this email address loaded 811 00:40:22,239 --> 00:40:24,440 Speaker 1: this tracking pixel. Now we know he looked at this, 812 00:40:25,160 --> 00:40:27,440 Speaker 1: and so then again they'll use that signal as a 813 00:40:27,440 --> 00:40:29,440 Speaker 1: way to send you more. So what I do is 814 00:40:29,440 --> 00:40:31,720 Speaker 1: I go into my settings and it's a little annoying, 815 00:40:32,120 --> 00:40:35,560 Speaker 1: but there's a setting for a lot of email programs 816 00:40:35,560 --> 00:40:40,680 Speaker 1: to not display external images. So I have asked before 817 00:40:40,680 --> 00:40:42,680 Speaker 1: displaying external images turned on? 818 00:40:43,160 --> 00:40:44,120 Speaker 2: And so what does that mean. 819 00:40:44,440 --> 00:40:46,640 Speaker 1: It means that every single image I get, every single 820 00:40:46,640 --> 00:40:50,399 Speaker 1: email I get, is the images are not loaded. And yes, 821 00:40:50,440 --> 00:40:52,120 Speaker 1: does it take me an extra click to load those 822 00:40:52,120 --> 00:40:55,040 Speaker 1: images if I want to see them, Yes, But it 823 00:40:55,160 --> 00:40:57,600 Speaker 1: saves me a lot of spam because people don't know 824 00:40:57,800 --> 00:40:59,960 Speaker 1: that I've looked at their email if I've opened it. 825 00:41:00,360 --> 00:41:01,480 Speaker 2: So that's the other way to do it. 826 00:41:01,520 --> 00:41:03,759 Speaker 1: Now, there are a whole bunch of companies out there 827 00:41:03,800 --> 00:41:05,480 Speaker 1: that can say, oh, we'll clean up your spam, we'll 828 00:41:05,480 --> 00:41:08,360 Speaker 1: clean up your inbox. I don't like giving access to 829 00:41:08,400 --> 00:41:11,600 Speaker 1: my email to a third party, so just be careful 830 00:41:11,640 --> 00:41:15,000 Speaker 1: with those. And then if you want to unsubscribe from 831 00:41:15,080 --> 00:41:19,440 Speaker 1: legitimate mailing lists. If you're using Gmail, they just added 832 00:41:19,480 --> 00:41:22,200 Speaker 1: a new feature. If you tap in the left hand 833 00:41:22,280 --> 00:41:26,480 Speaker 1: side where it says inbox, starreds, sent drafts, expand that 834 00:41:26,600 --> 00:41:28,640 Speaker 1: menu and scroll down a little bit and you'll see 835 00:41:28,640 --> 00:41:32,879 Speaker 1: something that says manage subscriptions. And when you tap that, 836 00:41:32,960 --> 00:41:35,160 Speaker 1: it will give you a list of all the people 837 00:41:35,160 --> 00:41:37,319 Speaker 1: that are emailing you the most, and it will say 838 00:41:37,320 --> 00:41:39,279 Speaker 1: how many emails they've sent you recently, and you could 839 00:41:39,320 --> 00:41:42,440 Speaker 1: just tap and say unsubscribe. So this actually puts the 840 00:41:43,600 --> 00:41:47,279 Speaker 1: biggest senders in a list and you could easily unsubscribe 841 00:41:47,280 --> 00:41:50,719 Speaker 1: from those. And it's a pretty good little feature. It's 842 00:41:50,760 --> 00:41:54,319 Speaker 1: not going to be perfect, but again that's Gmail. Under 843 00:41:54,360 --> 00:41:56,319 Speaker 1: the inbox, scroll down a little bit, you'll see where 844 00:41:56,360 --> 00:41:59,239 Speaker 1: it says manage subscriptions. And that's a good way to 845 00:41:59,239 --> 00:42:02,520 Speaker 1: do it. Thanks for the call, Kevin, Do appreciate it. 846 00:42:02,640 --> 00:42:05,319 Speaker 1: Eighty to eight Rich one one eight eight eight seven 847 00:42:05,480 --> 00:42:08,279 Speaker 1: four to two four one zero one give me a 848 00:42:08,280 --> 00:42:09,840 Speaker 1: call if you have a question about technology. 849 00:42:09,880 --> 00:42:10,120 Speaker 2: Now. 850 00:42:10,560 --> 00:42:14,359 Speaker 1: To protect your Gmail account, Google just introduced a new 851 00:42:14,400 --> 00:42:16,520 Speaker 1: feature called Recovery Contacts. 852 00:42:17,040 --> 00:42:18,120 Speaker 2: Set this up. 853 00:42:18,640 --> 00:42:20,520 Speaker 1: You have no idea how many people call me or 854 00:42:20,560 --> 00:42:23,560 Speaker 1: email me and say Rich I can't access my phone 855 00:42:23,600 --> 00:42:27,760 Speaker 1: number for my Google account. I can't access my recovery email, 856 00:42:28,239 --> 00:42:29,880 Speaker 1: and they want to send me a code to that 857 00:42:30,080 --> 00:42:32,040 Speaker 1: email or that phone number, and I can't get it, 858 00:42:32,400 --> 00:42:34,640 Speaker 1: so that means I cannot log into my account. Don't 859 00:42:34,680 --> 00:42:37,160 Speaker 1: let this happen to you. They have a feature called 860 00:42:37,200 --> 00:42:41,360 Speaker 1: Recovery Contacts. You basically pick a trusted friend or family 861 00:42:41,360 --> 00:42:44,200 Speaker 1: member who can help verify your identity. So if you 862 00:42:44,280 --> 00:42:46,760 Speaker 1: lose access, like if you forget your password or you 863 00:42:46,760 --> 00:42:48,640 Speaker 1: you know, don't have access to your phone or another 864 00:42:48,680 --> 00:42:54,080 Speaker 1: email account, Google will send that code to your recovery contact. 865 00:42:54,840 --> 00:42:57,160 Speaker 1: So say it's your spouse, you would just say, hey, Lynn, 866 00:42:58,080 --> 00:42:59,840 Speaker 1: did Google just send you that code? Give me that 867 00:43:00,239 --> 00:43:02,120 Speaker 1: Now I can type it into the website and that 868 00:43:02,200 --> 00:43:05,080 Speaker 1: will help you securely regain access. And they don't have 869 00:43:05,120 --> 00:43:07,040 Speaker 1: access to your account in any way, shape or form. 870 00:43:07,400 --> 00:43:09,279 Speaker 1: They're just almost like, think about it like a two 871 00:43:09,320 --> 00:43:13,200 Speaker 1: factor authentication, but your friend is the two factor. So 872 00:43:13,280 --> 00:43:15,200 Speaker 1: do this with someone you trust, even though they couldn't 873 00:43:15,200 --> 00:43:18,839 Speaker 1: really do anything with this, but you know, just make 874 00:43:18,880 --> 00:43:21,240 Speaker 1: sure it's someone you trust. Google says it's a simple, 875 00:43:21,280 --> 00:43:24,840 Speaker 1: private way to add an extra of layer of security 876 00:43:24,880 --> 00:43:27,080 Speaker 1: and you can add someone you trust by going to 877 00:43:27,239 --> 00:43:33,080 Speaker 1: g dot co slash recovery, dash Contacts. Okay, you will 878 00:43:33,080 --> 00:43:34,560 Speaker 1: have to log in if you go to that website 879 00:43:34,600 --> 00:43:38,759 Speaker 1: g dot co. That's a standard Google shortcut slash recovery. 880 00:43:38,800 --> 00:43:42,799 Speaker 1: I'm going to it right now, Dash Contacts. Okay, I 881 00:43:42,920 --> 00:43:45,000 Speaker 1: just typed it in and yes, it will make you 882 00:43:45,080 --> 00:43:46,879 Speaker 1: verify you are who you say you are. You log 883 00:43:46,880 --> 00:43:49,680 Speaker 1: in there and then you can add someone. I'll put 884 00:43:49,719 --> 00:43:52,640 Speaker 1: that up on the website. Rich on tech dot TV. 885 00:43:54,000 --> 00:43:56,279 Speaker 1: All right, let's see how long do we have. What 886 00:43:56,280 --> 00:43:56,759 Speaker 1: do we got? 887 00:43:57,400 --> 00:43:57,480 Speaker 7: Oh? 888 00:43:57,640 --> 00:43:59,960 Speaker 1: Yes, two minutes. Oh my gosh, I still have two minutes. Okay, 889 00:44:00,120 --> 00:44:02,160 Speaker 1: let's do let's do an email question. I've got so 890 00:44:02,160 --> 00:44:07,960 Speaker 1: many email questions here. GW from Pasadena rites in. I've 891 00:44:07,960 --> 00:44:11,680 Speaker 1: been using TurboTax on my Windows ten computer for years now. 892 00:44:11,680 --> 00:44:13,799 Speaker 1: They're telling me it won't work for tax here twenty 893 00:44:13,840 --> 00:44:16,720 Speaker 1: twenty five unless I upgrade to Windows eleven. My computer 894 00:44:16,800 --> 00:44:18,880 Speaker 1: can't be upgraded, so my only choices are buying a 895 00:44:18,880 --> 00:44:21,360 Speaker 1: new one using the online version, or switching to another 896 00:44:21,440 --> 00:44:24,120 Speaker 1: service like H and R block, all more expensive. I 897 00:44:24,120 --> 00:44:25,600 Speaker 1: think this is something that's going to catch a lot 898 00:44:25,640 --> 00:44:27,840 Speaker 1: of people by surprise, GW. 899 00:44:28,000 --> 00:44:28,520 Speaker 2: Good point. 900 00:44:28,600 --> 00:44:33,600 Speaker 1: But yes, Windows ten Microsoft ended free support and security 901 00:44:33,680 --> 00:44:37,759 Speaker 1: updates on October fourteenth, which means I think TurboTax is 902 00:44:37,800 --> 00:44:40,160 Speaker 1: just saying, look, I know that Microsoft is doing the 903 00:44:40,200 --> 00:44:42,399 Speaker 1: extended security updates and a lot of people have signed 904 00:44:42,480 --> 00:44:45,760 Speaker 1: up for those to extend Windows ten support, but Turbo 905 00:44:45,880 --> 00:44:48,239 Speaker 1: tax can't be sure, and so I think they're just 906 00:44:48,280 --> 00:44:50,440 Speaker 1: playing it safe here and saying, look, we can't let 907 00:44:50,600 --> 00:44:53,600 Speaker 1: you know. Taxes are a very secure thing and you're 908 00:44:53,600 --> 00:44:55,560 Speaker 1: putting all your personal information in here. We don't want 909 00:44:55,560 --> 00:44:59,400 Speaker 1: to take any chances. So again, TurboTax says you have 910 00:44:59,480 --> 00:45:02,160 Speaker 1: two options. Upgrade to Windows eleven if your PC supports it, 911 00:45:02,239 --> 00:45:05,000 Speaker 1: or use Turbo tax online. And I think you'll find 912 00:45:05,040 --> 00:45:07,760 Speaker 1: that Turbo tax online kind of mimics what the desktop 913 00:45:07,800 --> 00:45:10,719 Speaker 1: program does. I know they still sell these things in 914 00:45:10,760 --> 00:45:13,040 Speaker 1: boxes at stores, but you can do a lot of 915 00:45:13,040 --> 00:45:14,920 Speaker 1: this online. I've gotten to the point where I do 916 00:45:15,000 --> 00:45:18,480 Speaker 1: my taxes for my phone practically. That's how that's how 917 00:45:18,520 --> 00:45:20,920 Speaker 1: simple these things have gotten with all these software updates 918 00:45:20,920 --> 00:45:21,239 Speaker 1: and things. 919 00:45:21,239 --> 00:45:23,960 Speaker 2: So that's a good warning. GW. Thanks for that. 920 00:45:25,239 --> 00:45:27,680 Speaker 1: Let's see here. Oh Tom just asked for that. That's interesting. 921 00:45:27,719 --> 00:45:29,480 Speaker 1: Tom asked the same question that we just had on 922 00:45:29,520 --> 00:45:34,839 Speaker 1: the air. Let's see finally here, let's see Tom from 923 00:45:34,920 --> 00:45:37,520 Speaker 1: Los Alamitos says, I keep seeing ads for the game 924 00:45:37,600 --> 00:45:41,080 Speaker 1: Royal Kingdom. It's promoted as having no ads inside the app. 925 00:45:41,120 --> 00:45:42,920 Speaker 1: So how does it make money? Are they selling our 926 00:45:42,960 --> 00:45:45,960 Speaker 1: phone data to someone? I don't understand this business model, 927 00:45:45,960 --> 00:45:49,000 Speaker 1: and honestly it's a little scary. Yes, apps like that 928 00:45:49,080 --> 00:45:53,400 Speaker 1: usually make money by collecting your data and in app purchases. 929 00:45:53,520 --> 00:45:55,120 Speaker 1: So if you want to get to that next level, 930 00:45:55,200 --> 00:45:57,799 Speaker 1: you want to skip something, you pay and they make 931 00:45:57,880 --> 00:46:00,319 Speaker 1: a lot of money on in app purchases even if 932 00:46:00,320 --> 00:46:02,759 Speaker 1: they don't show ads. So it's always smart to check 933 00:46:02,800 --> 00:46:05,359 Speaker 1: the app's privacy policy to see what kind of data 934 00:46:05,360 --> 00:46:08,120 Speaker 1: they're collecting before you download it. And I take it 935 00:46:08,160 --> 00:46:10,720 Speaker 1: a step further. If you look on the app store 936 00:46:11,600 --> 00:46:14,480 Speaker 1: page for any app that you're downloading, there is a 937 00:46:14,520 --> 00:46:17,880 Speaker 1: section that says in app purchases, and so if you 938 00:46:17,920 --> 00:46:21,880 Speaker 1: scroll down underneath, let's see where is it okay underneath 939 00:46:21,880 --> 00:46:24,680 Speaker 1: where it says information in app purchases. So a free 940 00:46:24,760 --> 00:46:28,560 Speaker 1: game like Roadblocks, oh, you can buy premium for five dollars. 941 00:46:28,960 --> 00:46:31,080 Speaker 1: You can buy a subscription, you can buy a lifetime. 942 00:46:31,080 --> 00:46:33,399 Speaker 1: I mean, there's so many things. So check that out. 943 00:46:33,440 --> 00:46:36,400 Speaker 1: And if I have time, I'll check out this Royal Kingdom. 944 00:46:36,480 --> 00:46:38,239 Speaker 1: Let's just see if they have in app purchases, like 945 00:46:38,280 --> 00:46:44,719 Speaker 1: I wondered, Royal Kingdom. Royal Kingdom free game. So yes, 946 00:46:44,840 --> 00:46:45,960 Speaker 1: it is free to download. 947 00:46:46,000 --> 00:46:48,879 Speaker 2: There it is. But lo and behold we scroll down. 948 00:46:48,920 --> 00:46:50,080 Speaker 2: Are there in app purchases? 949 00:46:50,280 --> 00:46:50,440 Speaker 6: Oh? 950 00:46:50,520 --> 00:46:51,520 Speaker 2: You better bet there are. 951 00:46:52,000 --> 00:46:53,879 Speaker 1: You can get a mini coin pack for two bucks, 952 00:46:54,040 --> 00:46:58,440 Speaker 1: King's Favor for seven dollars, Superior Chess for twenty dollars. 953 00:46:58,800 --> 00:47:02,120 Speaker 1: So yes, these apps are not hurting for cash. Eighty 954 00:47:02,120 --> 00:47:04,319 Speaker 1: to eight rich one O one eight eight eight seven 955 00:47:04,480 --> 00:47:07,399 Speaker 1: four to two four one zero one Coming up. We'll 956 00:47:07,400 --> 00:47:10,160 Speaker 1: take some more of your calls and I will get 957 00:47:10,200 --> 00:47:14,040 Speaker 1: to the gadget of the week. 958 00:47:17,200 --> 00:47:20,440 Speaker 2: Welcome back to rich On Sech. I've been grooving to 959 00:47:20,440 --> 00:47:23,000 Speaker 2: this new song from Tame and Paula. If you know them, 960 00:47:24,440 --> 00:47:25,120 Speaker 2: the songs. 961 00:47:24,920 --> 00:47:28,040 Speaker 1: Are usually epic, but this this is called Dracula, and 962 00:47:28,080 --> 00:47:30,320 Speaker 1: it just came out probably time for the holiday. 963 00:47:30,360 --> 00:47:30,880 Speaker 2: Obviously. 964 00:47:31,000 --> 00:47:33,160 Speaker 1: I mean, I'm not a marketing specialist, but I mean 965 00:47:33,719 --> 00:47:35,719 Speaker 1: I just have a hunch. But it's such a it's 966 00:47:35,760 --> 00:47:38,080 Speaker 1: such a catchy, fun tune. It's like dark but like 967 00:47:38,160 --> 00:47:40,440 Speaker 1: kinda you know, it's just whimsical. I like that kind 968 00:47:40,440 --> 00:47:43,520 Speaker 1: of stuff. Uh, are you subscribing to My free newsletter 969 00:47:43,600 --> 00:47:45,879 Speaker 1: is packed with helpful tips, tricks, and the latest tech 970 00:47:45,920 --> 00:47:47,879 Speaker 1: news I think you should know kind of like this show. 971 00:47:48,360 --> 00:47:50,680 Speaker 1: Just go to Rich on tech dot tv and hit 972 00:47:50,800 --> 00:47:55,320 Speaker 1: sign up. Gadget of the Week this week the Alura 973 00:47:55,400 --> 00:47:59,799 Speaker 1: Tech e paper Wi Fi digital photo frame. This is 974 00:48:00,200 --> 00:48:02,359 Speaker 1: kind of the next generation. You know, we've talked about 975 00:48:02,360 --> 00:48:06,000 Speaker 1: these digital photo frames, but the next generation of frames. 976 00:48:06,040 --> 00:48:07,920 Speaker 1: And this is officially a trend. Even though I've been 977 00:48:07,920 --> 00:48:11,279 Speaker 1: testing this for a couple months now, it's now a trend. 978 00:48:11,680 --> 00:48:15,759 Speaker 1: The trend is e ink displays. So this is a 979 00:48:15,960 --> 00:48:20,719 Speaker 1: wireless e paper photo frame that looks more like traditional art. 980 00:48:20,920 --> 00:48:24,160 Speaker 1: So the alorateech is a thirteen point three inch ePaper 981 00:48:24,200 --> 00:48:27,920 Speaker 1: frame uses the same technology found in e reader, so 982 00:48:27,960 --> 00:48:30,120 Speaker 1: the images look like they're printed, not backlit. 983 00:48:31,000 --> 00:48:33,360 Speaker 2: And it's cool because you don't need AC power. 984 00:48:33,440 --> 00:48:35,080 Speaker 1: So if you want to put a picture like above 985 00:48:35,080 --> 00:48:37,320 Speaker 1: your mantle or something, and you don't want a wire 986 00:48:37,400 --> 00:48:39,960 Speaker 1: running to the digital frame, this runs you up to 987 00:48:40,000 --> 00:48:42,640 Speaker 1: two years on a charge. You know, obviously depending on 988 00:48:42,640 --> 00:48:45,960 Speaker 1: how much you update it. And again you can this 989 00:48:46,040 --> 00:48:48,359 Speaker 1: connects to Wi Fi. You can send it right, send 990 00:48:48,400 --> 00:48:51,120 Speaker 1: photos right from the app. They appear on the screen 991 00:48:51,840 --> 00:48:54,319 Speaker 1: and you know they've got a white or black mat 992 00:48:54,360 --> 00:48:56,240 Speaker 1: so you can change it to blend in with your decore. 993 00:48:56,880 --> 00:48:59,319 Speaker 1: And it's good for family photos digital r. I had 994 00:49:00,440 --> 00:49:03,320 Speaker 1: one of those famous picassos in there at some point, 995 00:49:03,440 --> 00:49:04,959 Speaker 1: so and then I've got family art. 996 00:49:05,200 --> 00:49:05,960 Speaker 2: It's pretty cool. 997 00:49:06,239 --> 00:49:08,400 Speaker 1: So it's just it's a different way of thinking about 998 00:49:08,400 --> 00:49:11,439 Speaker 1: an ePaper frame or a digital photo frame. I will 999 00:49:11,440 --> 00:49:15,320 Speaker 1: tell you it's not going to look as good as 1000 00:49:16,200 --> 00:49:19,960 Speaker 1: a backlit picture, but it looks different. It looks almost 1001 00:49:20,000 --> 00:49:24,400 Speaker 1: like just like an actual piece of art. So I 1002 00:49:24,480 --> 00:49:26,520 Speaker 1: find that art looks really good because it just looks 1003 00:49:26,560 --> 00:49:28,319 Speaker 1: like you would not know that this is digital in 1004 00:49:28,320 --> 00:49:29,920 Speaker 1: any way, shape or form if you look at it. 1005 00:49:31,320 --> 00:49:33,560 Speaker 1: And this is this is three hundred and fifty dollars 1006 00:49:33,600 --> 00:49:36,799 Speaker 1: available now at a Laura tech dot com. And this 1007 00:49:36,920 --> 00:49:39,479 Speaker 1: ePaper kind of thing is having a moment right now 1008 00:49:39,480 --> 00:49:42,759 Speaker 1: because just this week, the brand that I talk about 1009 00:49:42,760 --> 00:49:45,200 Speaker 1: a lot with these frames, Aura, they just launched their 1010 00:49:45,200 --> 00:49:49,920 Speaker 1: own or a ink frame using e ink with color 1011 00:49:49,960 --> 00:49:53,440 Speaker 1: Display Tech. So again now we're seeing the trend of 1012 00:49:53,480 --> 00:49:56,960 Speaker 1: a couple of companies are doing this and it's just different. 1013 00:49:57,000 --> 00:49:57,480 Speaker 2: It's cool. 1014 00:49:57,719 --> 00:49:59,040 Speaker 1: You know, you don't have to run out and change 1015 00:49:59,040 --> 00:50:00,520 Speaker 1: your frame up right away, but it's just kind of 1016 00:50:00,600 --> 00:50:02,319 Speaker 1: nice to know about it, Like if you want to 1017 00:50:02,320 --> 00:50:04,160 Speaker 1: put that frame above your mantle and you don't want 1018 00:50:04,200 --> 00:50:08,840 Speaker 1: something that's a cord dangling, just kind of fun. Gadsut 1019 00:50:08,880 --> 00:50:12,840 Speaker 1: of the Week sponsored by shop Back. This segment is 1020 00:50:12,880 --> 00:50:16,000 Speaker 1: sponsored by Shopback. Holiday shopping is coming. Now is the 1021 00:50:16,120 --> 00:50:20,600 Speaker 1: time to set yourself up to save. 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This is kind of a fun 1057 00:51:42,960 --> 00:51:44,480 Speaker 1: thing to have in your back pocket to get some 1058 00:51:44,520 --> 00:51:45,120 Speaker 1: extra cash. 1059 00:51:45,480 --> 00:51:46,520 Speaker 2: Join shop back. 1060 00:51:46,400 --> 00:51:52,480 Speaker 1: For free today at shopback dot com that's shop back 1061 00:51:52,760 --> 00:51:55,279 Speaker 1: dot com and download the mobile app the desktop and 1062 00:51:55,480 --> 00:52:00,000 Speaker 1: browser extension Amazon rates available for a limited time. 1063 00:52:00,040 --> 00:52:04,320 Speaker 2: I'm only well, you probably heard. 1064 00:52:04,120 --> 00:52:07,399 Speaker 1: The news this week that chat gbt launched its own 1065 00:52:07,600 --> 00:52:11,400 Speaker 1: web browser. It's called chat gpt at Liss. And what's 1066 00:52:11,400 --> 00:52:13,400 Speaker 1: neat about this is it works the way that I've 1067 00:52:13,400 --> 00:52:16,000 Speaker 1: been talking about on this show. It's your web browser 1068 00:52:16,040 --> 00:52:18,759 Speaker 1: with chat gybt on the right hand side. So the 1069 00:52:18,800 --> 00:52:21,640 Speaker 1: idea is this is a super assistant that understands what 1070 00:52:21,640 --> 00:52:24,040 Speaker 1: you're doing online and helps you do it faster. So 1071 00:52:24,080 --> 00:52:26,840 Speaker 1: instead of switching between chat gbt and your web browser 1072 00:52:26,840 --> 00:52:29,640 Speaker 1: like you're probably already doing at list, lets you ask 1073 00:52:29,719 --> 00:52:33,320 Speaker 1: questions in the same window. So it's one window for everything. 1074 00:52:33,800 --> 00:52:37,360 Speaker 1: And what's really neat is that chat gybt can see 1075 00:52:37,400 --> 00:52:40,120 Speaker 1: and read the page that you're on. So if you're 1076 00:52:40,120 --> 00:52:43,200 Speaker 1: on a website, it can understand what that website is 1077 00:52:43,360 --> 00:52:45,440 Speaker 1: and you can ask it questions about that website. Hey, 1078 00:52:45,440 --> 00:52:48,520 Speaker 1: summarize this movie review? Or do you think this product 1079 00:52:48,600 --> 00:52:50,520 Speaker 1: has it compared to other products out there? What's the 1080 00:52:50,560 --> 00:52:53,400 Speaker 1: price like on this product? It could also summarize and 1081 00:52:53,440 --> 00:52:57,319 Speaker 1: compare information for multiple websites. And the neat thing is 1082 00:52:57,360 --> 00:53:01,000 Speaker 1: I found the killer functionality here is E so I 1083 00:53:01,040 --> 00:53:03,840 Speaker 1: have my Gmail open. I've got the chat EBT. I 1084 00:53:03,920 --> 00:53:05,400 Speaker 1: used to have to copy and paste. Now it just 1085 00:53:05,440 --> 00:53:07,759 Speaker 1: reads the email and says, hey, here's a response. Just 1086 00:53:08,000 --> 00:53:10,000 Speaker 1: you know, here you go copy and paste it right 1087 00:53:10,000 --> 00:53:13,560 Speaker 1: in there. It's so easy anyway. Available now on mac 1088 00:53:13,600 --> 00:53:16,320 Speaker 1: os for free, Windows iOS and Android. 1089 00:53:16,360 --> 00:53:18,600 Speaker 2: Coming soon. It's called chat GBT at list. 1090 00:53:18,640 --> 00:53:21,080 Speaker 1: Coming up, we'll talk Samsung's VR headset right here, I'm 1091 00:53:21,160 --> 00:53:27,680 Speaker 1: rich on Tech. Welcome back to rich On Tech. Rich 1092 00:53:27,719 --> 00:53:31,240 Speaker 1: DeMuro here hanging out with you, talking technology at triple 1093 00:53:31,280 --> 00:53:34,760 Speaker 1: A Rich one oh one. That's eight eight eight seven 1094 00:53:34,880 --> 00:53:39,000 Speaker 1: four to two four one zero one. Well, this week 1095 00:53:39,320 --> 00:53:44,279 Speaker 1: we got a new XR headset, Samsung Galaxy x R 1096 00:53:45,080 --> 00:53:47,600 Speaker 1: VR headset, at a time when you know, we've got 1097 00:53:47,600 --> 00:53:49,840 Speaker 1: a bunch on the market, everything from Apple's top of 1098 00:53:49,880 --> 00:53:53,440 Speaker 1: the line Vision Pro to the Quest headsets to a 1099 00:53:53,440 --> 00:53:56,279 Speaker 1: lot of other types of headsets out there. So let's 1100 00:53:56,280 --> 00:53:59,080 Speaker 1: see what Samsung is doing differently and whether it's worth 1101 00:53:59,760 --> 00:54:03,239 Speaker 1: the splurge. Joining me now is Scott Stein, editor at 1102 00:54:03,400 --> 00:54:08,839 Speaker 1: Large at c NEET, to discuss Samsung Galaxy XR. You're 1103 00:54:08,840 --> 00:54:11,240 Speaker 1: wearing it right now. It looks a lot like Apple 1104 00:54:11,320 --> 00:54:15,399 Speaker 1: Vision Pro. It does, explain what this is for someone 1105 00:54:15,440 --> 00:54:18,200 Speaker 1: who may not understand what an XR headset is. 1106 00:54:18,800 --> 00:54:23,000 Speaker 8: Sure, so the Samsung Galaxy XR is their return to 1107 00:54:23,080 --> 00:54:26,080 Speaker 8: VR and AR. Samsung and Google have both been in 1108 00:54:26,080 --> 00:54:30,000 Speaker 8: this space before, but it's kind of in between where 1109 00:54:30,000 --> 00:54:31,920 Speaker 8: Meta is with the Quest headset and Apple is the 1110 00:54:31,960 --> 00:54:34,040 Speaker 8: Vision Pro. From my using it, you know, this is 1111 00:54:34,040 --> 00:54:37,520 Speaker 8: built off chips that are more similar to the Quest headsets, 1112 00:54:37,840 --> 00:54:41,839 Speaker 8: but with the display technology like Apple Vision Pro. But 1113 00:54:41,880 --> 00:54:44,160 Speaker 8: the thing that's different, why are they doing this? 1114 00:54:44,239 --> 00:54:46,399 Speaker 2: It's all about AI right now. 1115 00:54:46,600 --> 00:54:47,080 Speaker 5: Gemini. 1116 00:54:47,600 --> 00:54:51,160 Speaker 8: The ability for Gemini to see live through the cameras 1117 00:54:51,200 --> 00:54:55,200 Speaker 8: and microphones on this headset is the new thing because 1118 00:54:55,239 --> 00:54:58,880 Speaker 8: no other headset is currently doing that, and that's directly 1119 00:54:58,920 --> 00:55:01,760 Speaker 8: related to where they're going next year with smart glasses. 1120 00:55:02,080 --> 00:55:03,160 Speaker 2: So that's cool. 1121 00:55:03,280 --> 00:55:05,799 Speaker 1: So wait, anything that you're looking at, like if you're 1122 00:55:05,800 --> 00:55:08,160 Speaker 1: looking at a mountain range or you know, you're fixing 1123 00:55:08,160 --> 00:55:10,400 Speaker 1: a car, you can just say, hey, Gemini, like, explain 1124 00:55:10,440 --> 00:55:10,799 Speaker 1: this to me. 1125 00:55:11,640 --> 00:55:15,440 Speaker 11: Yeah, so you could say, what with with varying degrees 1126 00:55:15,480 --> 00:55:18,160 Speaker 11: of success, you know, which is true with AI in general, 1127 00:55:18,440 --> 00:55:20,160 Speaker 11: But what it can do is it you could totally 1128 00:55:20,200 --> 00:55:22,040 Speaker 11: see things, So you could say, you know, what is 1129 00:55:22,040 --> 00:55:22,600 Speaker 11: that over there. 1130 00:55:22,600 --> 00:55:24,080 Speaker 8: It could describe, you know, what's. 1131 00:55:23,840 --> 00:55:24,560 Speaker 6: In the room with you. 1132 00:55:24,760 --> 00:55:27,520 Speaker 8: It can describe what's on the screen. It can it 1133 00:55:27,560 --> 00:55:29,880 Speaker 8: can summarize or try to bring up related things to 1134 00:55:30,320 --> 00:55:32,799 Speaker 8: whatever's up there. It could be YouTube or you know, 1135 00:55:32,840 --> 00:55:35,080 Speaker 8: if you brough up Netflix. It has the ability to 1136 00:55:35,080 --> 00:55:37,799 Speaker 8: see stuff. But what I found so far is like 1137 00:55:38,040 --> 00:55:41,879 Speaker 8: knowing exactly where it can control things is a little 1138 00:55:41,960 --> 00:55:44,920 Speaker 8: hit and miss. But I think Google is working on 1139 00:55:45,000 --> 00:55:48,920 Speaker 8: this as a development, you know, stepping stone to figure 1140 00:55:48,960 --> 00:55:50,840 Speaker 8: out what else they can be doing on glasses. 1141 00:55:51,600 --> 00:55:54,279 Speaker 1: Okay, interesting, So it's got all the AI stuff built in. 1142 00:55:54,400 --> 00:55:56,080 Speaker 1: So I heard you can also do like circle to 1143 00:55:56,160 --> 00:55:57,200 Speaker 1: search on this thing too. 1144 00:55:58,040 --> 00:56:00,560 Speaker 8: Yeah, so circle the search is kind of a similar 1145 00:56:00,600 --> 00:56:02,439 Speaker 8: to if you want to be more targeted, you could 1146 00:56:02,440 --> 00:56:05,920 Speaker 8: circle a particular area and then it could search for 1147 00:56:05,960 --> 00:56:08,239 Speaker 8: that or give you more information about that. I think 1148 00:56:08,280 --> 00:56:09,560 Speaker 8: it's one of the interesting things is you could be 1149 00:56:09,600 --> 00:56:12,080 Speaker 8: a little more targeted with where it looks. You also 1150 00:56:12,160 --> 00:56:14,800 Speaker 8: can give it permission to only look at certain apps, 1151 00:56:15,160 --> 00:56:17,480 Speaker 8: so if you're worried about it like seeing everything in 1152 00:56:17,520 --> 00:56:20,680 Speaker 8: your space, which I think is important because we're heading 1153 00:56:20,680 --> 00:56:22,840 Speaker 8: to a point where everyone's afraid of the idea of 1154 00:56:22,840 --> 00:56:26,200 Speaker 8: cameras on your face anyhow, and what is going to 1155 00:56:26,280 --> 00:56:28,840 Speaker 8: go on with tech and big tech and AI with this, 1156 00:56:29,480 --> 00:56:32,800 Speaker 8: there have to be some idea of some privacy cutoffs 1157 00:56:32,880 --> 00:56:36,200 Speaker 8: or abilities to not have it be aware of things too. 1158 00:56:36,960 --> 00:56:39,560 Speaker 1: How's the quality on this display, like, how does it 1159 00:56:39,600 --> 00:56:43,319 Speaker 1: compare to what Meta's doing and what Apple's doing with 1160 00:56:43,440 --> 00:56:44,000 Speaker 1: Vision Pro. 1161 00:56:44,680 --> 00:56:47,160 Speaker 8: Yeah, so this is a micro al led display technology 1162 00:56:47,160 --> 00:56:49,880 Speaker 8: which Apple is also using on Vision Pro, and Samsung's 1163 00:56:49,920 --> 00:56:54,000 Speaker 8: resolution for this, to no surprise, is higher and it's 1164 00:56:54,000 --> 00:56:57,560 Speaker 8: four K displays paride, it's a little bit higher. It 1165 00:56:57,600 --> 00:57:01,040 Speaker 8: looks equivalently sharp and good. The one thing is that 1166 00:57:01,080 --> 00:57:04,320 Speaker 8: I would say the total av experience on this headset 1167 00:57:04,480 --> 00:57:07,840 Speaker 8: there's a little more plasticky and the fit is a 1168 00:57:07,880 --> 00:57:11,600 Speaker 8: little different. It's not as ideal for watching movies. But 1169 00:57:12,200 --> 00:57:16,840 Speaker 8: you can put screens in YouTube and Netflix anywhere, just 1170 00:57:16,880 --> 00:57:21,000 Speaker 8: like Vision Pro, so you know that capability is totally 1171 00:57:21,040 --> 00:57:22,040 Speaker 8: there in this headset. 1172 00:57:22,360 --> 00:57:24,720 Speaker 1: Okay, now you mentioned the two apps that are that 1173 00:57:24,760 --> 00:57:29,360 Speaker 1: are noticeably absent from Vision Pro, so Apple huge company. 1174 00:57:29,720 --> 00:57:33,480 Speaker 1: I mean how they don't have the support of YouTube 1175 00:57:33,520 --> 00:57:34,840 Speaker 1: and Netflix is beyond me. 1176 00:57:34,960 --> 00:57:35,880 Speaker 2: On this Vision Pro. 1177 00:57:37,120 --> 00:57:40,440 Speaker 1: This has it because it's it's from Google, I guess 1178 00:57:40,480 --> 00:57:42,000 Speaker 1: from the side of Google side of things. 1179 00:57:42,000 --> 00:57:43,200 Speaker 2: But tell me about those apps. 1180 00:57:43,280 --> 00:57:45,840 Speaker 1: Is that is that kind of like a good thing 1181 00:57:45,880 --> 00:57:48,080 Speaker 1: that these apps are on there because they're so popular. 1182 00:57:48,760 --> 00:57:51,120 Speaker 8: Yeah, well, Netflix, it turns out when I launched it, 1183 00:57:51,160 --> 00:57:53,360 Speaker 8: I don't I don't see any real difference between that 1184 00:57:53,400 --> 00:57:55,160 Speaker 8: and launching it in a browser. So I don't think 1185 00:57:55,200 --> 00:57:57,840 Speaker 8: it's a tremendous loss that the vision Pro doesn't have it, 1186 00:57:57,880 --> 00:58:00,920 Speaker 8: But it's annoying because I just wanted to able to 1187 00:58:01,000 --> 00:58:03,000 Speaker 8: launch easily and not bring it up in a browser. 1188 00:58:03,080 --> 00:58:05,040 Speaker 8: There's a little surprised so far. I didn't see Netflix 1189 00:58:05,040 --> 00:58:08,880 Speaker 8: having any deep immersive features in the app that's on 1190 00:58:09,080 --> 00:58:13,040 Speaker 8: the headset. But YouTube is great because it has a 1191 00:58:13,040 --> 00:58:15,240 Speaker 8: lot of built in three hundred and sixty degree and 1192 00:58:15,320 --> 00:58:18,080 Speaker 8: three D and immersive videos that have been there over 1193 00:58:18,120 --> 00:58:20,520 Speaker 8: the years that you can watch on this headset. And 1194 00:58:21,040 --> 00:58:23,520 Speaker 8: that is you can do that in headset if you 1195 00:58:23,560 --> 00:58:25,760 Speaker 8: get into the browser on a quest but you can't 1196 00:58:25,880 --> 00:58:29,880 Speaker 8: do it on a vision Pro. And the other frustrating 1197 00:58:30,080 --> 00:58:32,880 Speaker 8: thing that Apple hasn't gotten into that's even bigger than 1198 00:58:32,880 --> 00:58:36,520 Speaker 8: me is maps. Not that I would navigate with a headset, 1199 00:58:36,520 --> 00:58:40,040 Speaker 8: but just the ability to explore places. The Google Maps 1200 00:58:40,040 --> 00:58:42,760 Speaker 8: app that's on this headset is great and you can 1201 00:58:42,800 --> 00:58:46,840 Speaker 8: get into immersive views of all sorts of locations. And 1202 00:58:46,920 --> 00:58:49,760 Speaker 8: also there are some locations that have been three D 1203 00:58:49,880 --> 00:58:53,360 Speaker 8: scanned by Google. Not a ton, but some restaurants in 1204 00:58:53,400 --> 00:58:55,720 Speaker 8: big cities. You can go in and you can walk 1205 00:58:55,760 --> 00:58:59,400 Speaker 8: around and look at the space and it's a fantastic 1206 00:58:59,520 --> 00:59:00,520 Speaker 8: use of what you'd. 1207 00:59:00,440 --> 00:59:00,880 Speaker 2: Use this for. 1208 00:59:01,520 --> 00:59:01,680 Speaker 4: Now. 1209 00:59:01,680 --> 00:59:05,640 Speaker 1: When I was at Google's Io, I put on a headset. 1210 00:59:05,800 --> 00:59:08,240 Speaker 1: Was that an early version of this or something? Because 1211 00:59:08,280 --> 00:59:10,280 Speaker 1: it was like it had that was it? 1212 00:59:10,360 --> 00:59:10,680 Speaker 2: Okay? 1213 00:59:11,320 --> 00:59:11,560 Speaker 10: Yeah? 1214 00:59:11,840 --> 00:59:13,960 Speaker 8: So yeah, it was called Project Muhan before I know 1215 00:59:14,040 --> 00:59:17,480 Speaker 8: it's called Galaxy XR. It may have had some design changes, 1216 00:59:17,480 --> 00:59:19,160 Speaker 8: but I think it's very similar to what I wore 1217 00:59:19,600 --> 00:59:22,360 Speaker 8: last year, also getting an early demo of this. There's 1218 00:59:22,400 --> 00:59:25,720 Speaker 8: a band that tightens it. The design of this is 1219 00:59:25,880 --> 00:59:28,960 Speaker 8: more like VR headsets I've seen in the past. Metaquest 1220 00:59:29,040 --> 00:59:32,200 Speaker 8: Pro had this type of design. There's still a battery 1221 00:59:32,240 --> 00:59:35,840 Speaker 8: pack that this thing has to connect to, which is 1222 00:59:35,880 --> 00:59:39,280 Speaker 8: connected just like the Vision Pro you know, with a tether, 1223 00:59:39,440 --> 00:59:40,840 Speaker 8: which is which is not ideal. 1224 00:59:41,200 --> 00:59:43,520 Speaker 1: No, but if they're both doing it, I mean clearly 1225 00:59:43,520 --> 00:59:45,440 Speaker 1: there's a reason, because we're just not there yet with 1226 00:59:45,480 --> 00:59:48,440 Speaker 1: all the battery technology to put it on your face. 1227 00:59:49,880 --> 00:59:52,440 Speaker 1: So I guess my question is who needs this? I 1228 00:59:52,480 --> 00:59:55,680 Speaker 1: mean it's it's eighteen hundred dollars, which is, you know, 1229 00:59:55,800 --> 00:59:58,440 Speaker 1: half the price of what Apple's charging thirty five hundred 1230 00:59:58,440 --> 01:00:00,880 Speaker 1: for their headset. But that's all a lot of money 1231 01:00:00,920 --> 01:00:03,880 Speaker 1: for number one, a first generation product and something that 1232 01:00:03,920 --> 01:00:05,560 Speaker 1: I'm not sure I need. 1233 01:00:06,560 --> 01:00:08,200 Speaker 8: No, you don't need it, And actually I was just 1234 01:00:08,240 --> 01:00:10,240 Speaker 8: talking to someone on the phone about this yesterday. When 1235 01:00:10,280 --> 01:00:12,120 Speaker 8: it comes to this type of tech, I think there's 1236 01:00:12,160 --> 01:00:16,080 Speaker 8: only three types of products right now that you still 1237 01:00:16,080 --> 01:00:19,440 Speaker 8: don't need, but I think are worthwhile getting the Metaquest 1238 01:00:19,480 --> 01:00:23,480 Speaker 8: headsets because they're they're super affordable and they play games. 1239 01:00:24,720 --> 01:00:27,640 Speaker 8: AI glasses like the basically Meta ray bands at this point, 1240 01:00:27,640 --> 01:00:30,040 Speaker 8: but the Warby Parker one's coming next year, so I'm 1241 01:00:30,040 --> 01:00:33,240 Speaker 8: really fascinated by Google and display glasses, which again you 1242 01:00:33,240 --> 01:00:34,960 Speaker 8: don't need them, but one's made by Extra Real and 1243 01:00:35,040 --> 01:00:38,280 Speaker 8: Vitcher are are fun ways to display everything. Else like 1244 01:00:38,400 --> 01:00:43,360 Speaker 8: Vision Pro Galaxy X are, they're either too expensive too experimental, 1245 01:00:43,880 --> 01:00:45,920 Speaker 8: and I agree with you, I think I think the 1246 01:00:46,000 --> 01:00:48,680 Speaker 8: Vision Pro is far more thinness, but has also been 1247 01:00:48,720 --> 01:00:51,280 Speaker 8: out there a lot longer and is more expensive, but 1248 01:00:51,320 --> 01:00:53,880 Speaker 8: I don't think people need that either. And I and 1249 01:00:54,000 --> 01:00:56,640 Speaker 8: even though this is half the price, I don't think 1250 01:00:56,640 --> 01:00:59,200 Speaker 8: people need this either. But I think it's it's much 1251 01:00:59,240 --> 01:01:02,600 Speaker 8: clearer with Google and Samsung, they've already laid out and 1252 01:01:02,640 --> 01:01:04,880 Speaker 8: I wrote a story about it today how this is 1253 01:01:04,880 --> 01:01:07,720 Speaker 8: building towards the glasses they're making after this, So it's 1254 01:01:07,760 --> 01:01:11,320 Speaker 8: interesting that they really are using this as a developer platform, 1255 01:01:11,520 --> 01:01:13,520 Speaker 8: and I think that's a lot of why it exists 1256 01:01:13,600 --> 01:01:14,000 Speaker 8: right now. 1257 01:01:14,200 --> 01:01:17,600 Speaker 1: Yeah, and I've no doubt that this is incredible technology 1258 01:01:17,640 --> 01:01:19,640 Speaker 1: and I love it like it is when you put 1259 01:01:19,680 --> 01:01:23,520 Speaker 1: on one of these headsets, it is a completely different 1260 01:01:23,560 --> 01:01:24,400 Speaker 1: experience than. 1261 01:01:24,280 --> 01:01:25,880 Speaker 2: What you are used to see the. 1262 01:01:25,800 --> 01:01:29,080 Speaker 1: World around you overlaid with information and to be able 1263 01:01:29,160 --> 01:01:31,400 Speaker 1: to you know, just being in VR in general. And 1264 01:01:31,440 --> 01:01:33,120 Speaker 1: this is kind of XR, so you can see the 1265 01:01:33,120 --> 01:01:36,640 Speaker 1: world and things. But like, it really is incredible. It's 1266 01:01:36,680 --> 01:01:39,400 Speaker 1: just so expensive that it's tough to like get this 1267 01:01:39,480 --> 01:01:41,800 Speaker 1: into the mass kind of hands of folks. 1268 01:01:42,400 --> 01:01:44,560 Speaker 8: Yeah, and it's still big. But one of the cool 1269 01:01:44,560 --> 01:01:46,600 Speaker 8: things about this type of design if you've never worn 1270 01:01:46,640 --> 01:01:49,320 Speaker 8: a headset like this, because it doesn't have It's not 1271 01:01:49,400 --> 01:01:52,680 Speaker 8: sticking to your face, it's resting over it. It actually 1272 01:01:52,880 --> 01:01:56,120 Speaker 8: feels when you're wearing it like it's continuing the world 1273 01:01:56,120 --> 01:01:58,640 Speaker 8: around you. Because I have more sense of the peripheral view, 1274 01:01:59,240 --> 01:02:02,680 Speaker 8: and then the mixed reality which uses the pass through cameras, 1275 01:02:03,080 --> 01:02:05,880 Speaker 8: it just feels like they all blend, which is actually 1276 01:02:05,920 --> 01:02:08,479 Speaker 8: a really neat trick on this versus the vision pro 1277 01:02:08,600 --> 01:02:10,640 Speaker 8: so I could I could still look at something on 1278 01:02:10,680 --> 01:02:13,200 Speaker 8: my phone, I could look across the room and still 1279 01:02:13,240 --> 01:02:16,600 Speaker 8: see stuff in the headset a lot easier. But I 1280 01:02:16,640 --> 01:02:20,400 Speaker 8: think also with Android XR, people should be aware Google 1281 01:02:20,880 --> 01:02:23,760 Speaker 8: is particularly interested in knitting a lot of different headsets 1282 01:02:23,880 --> 01:02:26,600 Speaker 8: and glasses into the mix. So you know, unlike one 1283 01:02:26,680 --> 01:02:30,560 Speaker 8: manufacturer doing this, we could have many manufacturers developing products here. 1284 01:02:30,840 --> 01:02:33,240 Speaker 8: I'm not sure when they're all going to emerge, but 1285 01:02:33,440 --> 01:02:36,040 Speaker 8: you know, exactly like you could have. You could have 1286 01:02:36,080 --> 01:02:40,040 Speaker 8: other VR headsets coming out, other glasses and other connected things, 1287 01:02:41,200 --> 01:02:44,280 Speaker 8: and that means like you definitely would want to hold 1288 01:02:44,320 --> 01:02:45,280 Speaker 8: off and see what's coming. 1289 01:02:46,280 --> 01:02:49,720 Speaker 1: Right, Because this is a new platform, Android XR, which 1290 01:02:49,760 --> 01:02:52,960 Speaker 1: means it's kind of like Android. Anyone can take advantage 1291 01:02:53,000 --> 01:02:55,240 Speaker 1: of it, and that means that anyone can one up 1292 01:02:55,320 --> 01:02:59,840 Speaker 1: the other company by making something cheaper, smaller, lighter, faster, whatever. 1293 01:03:00,280 --> 01:03:03,600 Speaker 1: And I like that idea of the mixed reality where 1294 01:03:03,600 --> 01:03:06,000 Speaker 1: it like kind of blends. So if what you're saying 1295 01:03:06,040 --> 01:03:08,320 Speaker 1: is I'm understanding it like I'm looking at something on 1296 01:03:08,360 --> 01:03:10,240 Speaker 1: my paper. That paper is almost lit up like a 1297 01:03:10,240 --> 01:03:12,680 Speaker 1: digital frame or like of digital newspaper, I can read 1298 01:03:12,720 --> 01:03:14,840 Speaker 1: something on there, but everything else around me I'm seeing, 1299 01:03:14,840 --> 01:03:17,479 Speaker 1: like my actual desktop, which is kind of not being 1300 01:03:17,480 --> 01:03:18,520 Speaker 1: affected in a way. 1301 01:03:19,080 --> 01:03:19,600 Speaker 4: Yeah. 1302 01:03:19,680 --> 01:03:21,720 Speaker 8: So, and I think that's going to be a little 1303 01:03:21,720 --> 01:03:22,960 Speaker 8: more what it's going to feel like when you have 1304 01:03:23,000 --> 01:03:25,919 Speaker 8: smart glasses with displays, when they get better and better, 1305 01:03:26,320 --> 01:03:28,840 Speaker 8: that type of tech is going to start feeling like 1306 01:03:28,880 --> 01:03:31,440 Speaker 8: that where it's literally overlaid with your world or you 1307 01:03:31,440 --> 01:03:34,040 Speaker 8: have more focus in a particular part. And I think 1308 01:03:35,000 --> 01:03:38,200 Speaker 8: the openness of this is really interesting. It's not, you know, 1309 01:03:38,560 --> 01:03:42,120 Speaker 8: Gemini AI right now is the main AI that it's using. 1310 01:03:42,560 --> 01:03:46,400 Speaker 8: But I was asking Google's Android head about this in 1311 01:03:46,440 --> 01:03:48,919 Speaker 8: the story that I think they're aiming to have more 1312 01:03:48,960 --> 01:03:52,200 Speaker 8: AI platforms work on this, and the goal is to 1313 01:03:52,360 --> 01:03:56,040 Speaker 8: work with phones and watches and rings down the road, 1314 01:03:56,080 --> 01:03:59,080 Speaker 8: which are all you know on the Android ecosystem, but 1315 01:03:59,120 --> 01:04:02,840 Speaker 8: Google already exists across a lot of devices and platforms, 1316 01:04:03,520 --> 01:04:06,680 Speaker 8: so it's interesting in terms of, you know where that 1317 01:04:06,720 --> 01:04:10,480 Speaker 8: could possibly go. Whereas Apple is clearly designing it to 1318 01:04:10,520 --> 01:04:14,439 Speaker 8: work with Apple products, and Meta is a little bit 1319 01:04:14,480 --> 01:04:17,360 Speaker 8: in a corner where they have their own products but 1320 01:04:17,400 --> 01:04:19,400 Speaker 8: that they haven't figured out how to work with everything 1321 01:04:19,400 --> 01:04:20,440 Speaker 8: else seamlessly yet. 1322 01:04:20,800 --> 01:04:20,960 Speaker 2: Right. 1323 01:04:21,400 --> 01:04:23,360 Speaker 1: Well, there's a lot going on with Android because there's 1324 01:04:23,360 --> 01:04:26,040 Speaker 1: so many different manufacturers and Gemini has been built into 1325 01:04:26,160 --> 01:04:28,400 Speaker 1: just about everything at this point. It just keeps going. 1326 01:04:29,240 --> 01:04:31,240 Speaker 1: So that's going to be interesting to see how that 1327 01:04:31,280 --> 01:04:34,439 Speaker 1: all develops. All right, Scott Sein, thanks so much from 1328 01:04:34,520 --> 01:04:36,640 Speaker 1: c net. If you want to check him out, just 1329 01:04:36,920 --> 01:04:40,040 Speaker 1: google c net Scott segn. He covers all things vr 1330 01:04:40,440 --> 01:04:42,960 Speaker 1: AR for them and he does a great job at it. 1331 01:04:43,040 --> 01:04:45,800 Speaker 1: All right, coming up, we are going to talk about 1332 01:04:45,880 --> 01:04:47,200 Speaker 1: Oh we're going to take some more of your calls. 1333 01:04:47,200 --> 01:04:49,440 Speaker 1: Eighty to eight Rich one on one eighty eight seven 1334 01:04:49,560 --> 01:04:55,240 Speaker 1: four to two, four one zero one. 1335 01:04:57,720 --> 01:04:59,240 Speaker 2: Welcome back to rich On Tech. 1336 01:05:00,680 --> 01:05:05,240 Speaker 1: Let's go to Kristen in Arcadia. Kristin, you're on with 1337 01:05:05,360 --> 01:05:09,680 Speaker 1: rich Hi, Rich how are you good? Thanks for holding sure? 1338 01:05:09,920 --> 01:05:13,640 Speaker 12: I was telling about photosticks like the thumb drives that 1339 01:05:13,720 --> 01:05:17,760 Speaker 12: you put it into your computer or your phone and 1340 01:05:17,800 --> 01:05:21,720 Speaker 12: it extracts all the photos and eliminates duplicates and things 1341 01:05:21,760 --> 01:05:25,760 Speaker 12: like that. I was just wondering if you could give 1342 01:05:25,760 --> 01:05:28,080 Speaker 12: me a recommendation on what the best one or the 1343 01:05:28,160 --> 01:05:29,920 Speaker 12: easiest one to use would be. 1344 01:05:30,840 --> 01:05:32,160 Speaker 2: I don't trust them. I don't. 1345 01:05:32,160 --> 01:05:35,440 Speaker 1: There's one that's advertised everywhere. I have emailed them to 1346 01:05:35,480 --> 01:05:37,720 Speaker 1: get a to get a sample, you know, to review, 1347 01:05:37,920 --> 01:05:40,080 Speaker 1: to try it, and they will not write me back. 1348 01:05:40,160 --> 01:05:43,880 Speaker 1: So I do not I do not trust the advertised 1349 01:05:44,760 --> 01:05:47,480 Speaker 1: the ones that you see online. So I don't think 1350 01:05:47,520 --> 01:05:49,440 Speaker 1: there's an easy fix for this. I don't think there's 1351 01:05:49,480 --> 01:05:52,080 Speaker 1: a simple way to do this. What are you trying 1352 01:05:52,080 --> 01:05:53,760 Speaker 1: to accomplish? And I can help that way? 1353 01:05:54,400 --> 01:05:58,040 Speaker 12: I think I'm just trying to get all my photos 1354 01:05:58,040 --> 01:06:00,880 Speaker 12: in one place and just have a bad backup copy 1355 01:06:01,040 --> 01:06:04,600 Speaker 12: of them. But I also don't want ten versions of 1356 01:06:04,680 --> 01:06:07,600 Speaker 12: the same photo in the right in the backup. 1357 01:06:07,720 --> 01:06:09,919 Speaker 1: So well, I mean, there's so many ways to manage 1358 01:06:09,960 --> 01:06:12,160 Speaker 1: a photo collection, and I think that there's not one 1359 01:06:12,320 --> 01:06:16,480 Speaker 1: way for everyone. I have the What I do is 1360 01:06:16,600 --> 01:06:19,360 Speaker 1: I just dump all my photos into Google Photos and 1361 01:06:19,760 --> 01:06:22,560 Speaker 1: while It does not find duplicates, which is absolutely insane 1362 01:06:22,600 --> 01:06:26,600 Speaker 1: to me. It does find similar pictures and it groups 1363 01:06:26,600 --> 01:06:29,000 Speaker 1: them together, which makes life a lot easier. So if 1364 01:06:29,040 --> 01:06:31,280 Speaker 1: you took like ten pictures in a row, it will 1365 01:06:31,280 --> 01:06:33,800 Speaker 1: group those pictures now in a stack, they call it, 1366 01:06:34,120 --> 01:06:36,600 Speaker 1: and then you can pick the one that the computer 1367 01:06:36,680 --> 01:06:38,560 Speaker 1: says is the best and just delete all the rest. 1368 01:06:38,640 --> 01:06:39,440 Speaker 2: And so that's kind of. 1369 01:06:39,440 --> 01:06:42,560 Speaker 1: A way to management manage it, okay. But what I 1370 01:06:42,600 --> 01:06:45,160 Speaker 1: would say is number one. You probably want if you're 1371 01:06:45,160 --> 01:06:46,960 Speaker 1: going to start organizing your photos, you've got them in 1372 01:06:47,000 --> 01:06:49,600 Speaker 1: your computer, you want to make sure you have a 1373 01:06:49,640 --> 01:06:51,760 Speaker 1: backup first before you do anything. So what I would 1374 01:06:51,760 --> 01:06:54,320 Speaker 1: do is just take your collection, put it on a 1375 01:06:54,360 --> 01:06:56,480 Speaker 1: hard drive and just now you have a backup before 1376 01:06:56,520 --> 01:06:58,840 Speaker 1: you start going in and making changes. That's number one. 1377 01:07:00,080 --> 01:07:02,640 Speaker 1: And then you can use a program like the one 1378 01:07:02,680 --> 01:07:06,040 Speaker 1: that I've tested that I like is called Duplicate photos 1379 01:07:06,240 --> 01:07:10,280 Speaker 1: Fixer dot com. Duplicate photos Fixer dot com. They have 1380 01:07:10,320 --> 01:07:13,720 Speaker 1: a version for Mac, for Windows, for Android and iOS, 1381 01:07:14,360 --> 01:07:18,120 Speaker 1: and you can use that to get rid of your 1382 01:07:18,200 --> 01:07:22,160 Speaker 1: duplicates on your computer now, okay, And then once you 1383 01:07:22,240 --> 01:07:24,200 Speaker 1: do that, you could go through and kind of do 1384 01:07:24,320 --> 01:07:27,000 Speaker 1: this and then you can back them up. So got 1385 01:07:27,040 --> 01:07:29,520 Speaker 1: it backing them up? Are you on iPhone? Are you 1386 01:07:29,560 --> 01:07:31,240 Speaker 1: on a Mac or Windows? 1387 01:07:31,840 --> 01:07:32,560 Speaker 4: I'm on a Mac. 1388 01:07:32,640 --> 01:07:36,120 Speaker 1: Oh you're on a Mac. Okay, so with Mac. You know, 1389 01:07:36,160 --> 01:07:39,600 Speaker 1: there's also another app that I like called Gemini. It's 1390 01:07:39,640 --> 01:07:43,800 Speaker 1: from uh it's from MacPaw and that will find duplicates 1391 01:07:43,840 --> 01:07:46,040 Speaker 1: as well, so you can use you can check out 1392 01:07:46,080 --> 01:07:48,000 Speaker 1: those two programs and see which one you like better. 1393 01:07:48,600 --> 01:07:50,800 Speaker 1: But once you have them on the you know, all 1394 01:07:50,840 --> 01:07:52,600 Speaker 1: figured out and you're kind of you know, you've got 1395 01:07:52,600 --> 01:07:55,280 Speaker 1: them narrowed down to the ones you want, then you 1396 01:07:55,320 --> 01:07:57,520 Speaker 1: can put them into I would do a cloud service 1397 01:07:57,880 --> 01:07:59,400 Speaker 1: and that could be iCloud if you want to keep 1398 01:07:59,400 --> 01:08:02,919 Speaker 1: it easy. But if you have Amazon Prime, Amazon gives 1399 01:08:02,920 --> 01:08:06,120 Speaker 1: you unlimited photo storage, so you can dump them all 1400 01:08:06,160 --> 01:08:08,640 Speaker 1: into there as a backup and then they can just 1401 01:08:08,720 --> 01:08:12,040 Speaker 1: be backed up into Amazon Photos and that's free. The 1402 01:08:12,080 --> 01:08:14,280 Speaker 1: only downside to that is that it does not give 1403 01:08:14,320 --> 01:08:17,679 Speaker 1: you a lot of storage for videos, so you would 1404 01:08:17,720 --> 01:08:18,280 Speaker 1: just want to do. 1405 01:08:18,240 --> 01:08:19,120 Speaker 2: The pictures in there. 1406 01:08:19,880 --> 01:08:21,839 Speaker 1: But the one that I like the most is really 1407 01:08:22,000 --> 01:08:24,800 Speaker 1: Google Photos. I think it's still the best out of 1408 01:08:24,840 --> 01:08:28,479 Speaker 1: everything out there. It's super easy to use and the 1409 01:08:28,560 --> 01:08:30,880 Speaker 1: neat thing about this. You were talking about getting everything 1410 01:08:30,880 --> 01:08:35,720 Speaker 1: into one place. You could actually go to photos dot 1411 01:08:35,760 --> 01:08:39,879 Speaker 1: Google dot com and just drag and drop your albums 1412 01:08:39,920 --> 01:08:42,360 Speaker 1: in there, your your folders in there from your computer 1413 01:08:42,880 --> 01:08:46,559 Speaker 1: and it will actually sort out the duplicates. So when 1414 01:08:46,600 --> 01:08:49,120 Speaker 1: you're uploading, that's the only time that Google will really 1415 01:08:49,160 --> 01:08:52,880 Speaker 1: do this is it will It will stop you from 1416 01:08:52,920 --> 01:08:55,519 Speaker 1: putting the same picture in twice as long as the 1417 01:08:55,560 --> 01:08:59,040 Speaker 1: picture is identical. If it's similar, you made some changes 1418 01:08:59,120 --> 01:09:01,679 Speaker 1: this and that, it will you both. But in general, 1419 01:09:02,080 --> 01:09:03,800 Speaker 1: if you drag and drop the same picture, and you 1420 01:09:03,800 --> 01:09:05,479 Speaker 1: can try this, just take a picture and drag it 1421 01:09:05,479 --> 01:09:08,160 Speaker 1: into Google Photos like three times, it will only take 1422 01:09:08,200 --> 01:09:10,280 Speaker 1: the first one and the other ones it will not. 1423 01:09:10,600 --> 01:09:12,559 Speaker 1: And so that's another way of just kind of taking 1424 01:09:12,600 --> 01:09:15,639 Speaker 1: all your photos from this folder on your computer, dragging 1425 01:09:15,680 --> 01:09:18,080 Speaker 1: and dropping them in there, and it will just grab 1426 01:09:18,200 --> 01:09:20,880 Speaker 1: all the first run copies or whatever you want to 1427 01:09:20,920 --> 01:09:24,840 Speaker 1: call it. And Google also has an app for your 1428 01:09:24,840 --> 01:09:28,040 Speaker 1: computer for Google Photos. It's called let's see what's it 1429 01:09:28,080 --> 01:09:29,960 Speaker 1: called now? I guess they just call it Google Drive 1430 01:09:30,000 --> 01:09:35,360 Speaker 1: at this point, but it will back up your any 1431 01:09:35,479 --> 01:09:38,800 Speaker 1: folders that you want on your computer to Google Photos. 1432 01:09:39,240 --> 01:09:43,120 Speaker 1: So if you type in Google Photos apps, oh wow, 1433 01:09:43,160 --> 01:09:45,000 Speaker 1: why did that do that? Let me see here? 1434 01:09:45,040 --> 01:09:45,439 Speaker 2: Where is it? 1435 01:09:46,400 --> 01:09:46,559 Speaker 3: Here? 1436 01:09:46,600 --> 01:09:46,880 Speaker 2: They are. 1437 01:09:47,280 --> 01:09:49,719 Speaker 1: So if you go to Google Photos apps, you can 1438 01:09:49,760 --> 01:09:53,479 Speaker 1: find the apps for your different platforms, and one of 1439 01:09:53,520 --> 01:09:58,400 Speaker 1: them is Google Photos your computer and let's see here. Interesting, 1440 01:09:58,800 --> 01:10:03,639 Speaker 1: the link is not working. That's huh, Google, you got 1441 01:10:03,640 --> 01:10:06,599 Speaker 1: to fix that. But yeah, it's I think it's if 1442 01:10:06,640 --> 01:10:10,479 Speaker 1: you download the Google Drive app, Google Photos is built 1443 01:10:10,479 --> 01:10:13,559 Speaker 1: into there, and so on Google Drive you can go 1444 01:10:13,600 --> 01:10:16,880 Speaker 1: into your preferences and you'll see it says backing up 1445 01:10:16,920 --> 01:10:20,200 Speaker 1: Google Photos, and you just take whatever you can do 1446 01:10:20,280 --> 01:10:22,840 Speaker 1: your whole computer and just you list that as the drive. 1447 01:10:22,920 --> 01:10:25,479 Speaker 1: It will go through your whole computer hard drive, find 1448 01:10:25,479 --> 01:10:27,960 Speaker 1: every photo and upload it to Google Photos. And that's 1449 01:10:27,960 --> 01:10:30,519 Speaker 1: a one way upload, and it's a it's a really 1450 01:10:30,560 --> 01:10:33,280 Speaker 1: handy way to get all that stuff in there. But Christin, 1451 01:10:33,320 --> 01:10:36,280 Speaker 1: thanks for the call today, appreciate it and get those 1452 01:10:36,720 --> 01:10:39,759 Speaker 1: get those photos organized. I'm gonna wait until I'm retired 1453 01:10:39,800 --> 01:10:42,160 Speaker 1: to do this, because there's just no way I What 1454 01:10:42,240 --> 01:10:43,640 Speaker 1: I do is, at the end of the day, I 1455 01:10:43,640 --> 01:10:46,559 Speaker 1: will go through my Google Photos app and I'll just delete, 1456 01:10:46,880 --> 01:10:49,680 Speaker 1: like anything nonsense from that day or maybe at the 1457 01:10:49,720 --> 01:10:52,800 Speaker 1: end of the week. But just managing everything in my 1458 01:10:52,880 --> 01:10:55,960 Speaker 1: photos collection is just impossible at this point. And I 1459 01:10:56,000 --> 01:10:59,120 Speaker 1: can tell you because Google tells you how many photos 1460 01:10:59,200 --> 01:10:59,800 Speaker 1: I have in there. 1461 01:11:00,600 --> 01:11:03,600 Speaker 2: At this point, I am backing up. Let's see what 1462 01:11:03,600 --> 01:11:04,240 Speaker 2: do I got here. 1463 01:11:04,479 --> 01:11:06,120 Speaker 1: If you go into your Google Photos, there's a little 1464 01:11:06,160 --> 01:11:10,080 Speaker 1: backup complete icon and if you tap that, it'll tell 1465 01:11:10,080 --> 01:11:12,760 Speaker 1: you I've got two hundred and twenty two nine and 1466 01:11:12,880 --> 01:11:15,639 Speaker 1: thirty nine photos backed up. I am not going through 1467 01:11:15,640 --> 01:11:18,920 Speaker 1: those today, that is for sure. Talk to me next week. 1468 01:11:19,320 --> 01:11:22,760 Speaker 1: We'll see if we can do those. HBO Max before 1469 01:11:22,760 --> 01:11:26,160 Speaker 1: we go to break is raising prices once again, the 1470 01:11:26,240 --> 01:11:29,639 Speaker 1: third time in three years. HBO Max going up anywhere 1471 01:11:29,680 --> 01:11:32,840 Speaker 1: from a dollar to two dollars a month. I do 1472 01:11:32,920 --> 01:11:35,679 Speaker 1: think HBO Max has some good programming, but the premium 1473 01:11:35,720 --> 01:11:37,799 Speaker 1: plan is now twenty three dollars a month. The cheapest 1474 01:11:37,800 --> 01:11:41,160 Speaker 1: plan now eleven dollars a month. You'll start seeing these 1475 01:11:41,479 --> 01:11:45,280 Speaker 1: prices for existing subscribers on November twentieth eighty eight. Rich 1476 01:11:45,400 --> 01:11:47,640 Speaker 1: one oh one eighty eight seven four to two four 1477 01:11:47,760 --> 01:11:54,280 Speaker 1: one zero one back after this. Welcome back to rich 1478 01:11:54,320 --> 01:11:56,759 Speaker 1: on Tech. Rich DeMuro here hanging out with you, talking 1479 01:11:56,800 --> 01:12:00,880 Speaker 1: technology at triple A rich one oh one eight seven 1480 01:12:01,040 --> 01:12:05,840 Speaker 1: four to two four one zero one. This week I 1481 01:12:05,920 --> 01:12:09,760 Speaker 1: finished listening to the the Michael J. Fox book brand new. 1482 01:12:09,800 --> 01:12:13,400 Speaker 1: It's called Future Boy. So if you love Back to 1483 01:12:13,479 --> 01:12:16,640 Speaker 1: the Future, you will love this book. It is just 1484 01:12:16,920 --> 01:12:20,400 Speaker 1: about that, just the movie. So it gets into his 1485 01:12:20,439 --> 01:12:22,559 Speaker 1: personal life a little bit as he was an actor 1486 01:12:22,640 --> 01:12:25,400 Speaker 1: coming up in the world, but it's mostly about filming 1487 01:12:25,479 --> 01:12:28,160 Speaker 1: the movie. It's a quick, easy read. I listened to 1488 01:12:28,240 --> 01:12:31,280 Speaker 1: it and it was Michael J. Fox reading it, so 1489 01:12:31,320 --> 01:12:34,519 Speaker 1: that was kind of fun. But it doesn't go into 1490 01:12:34,640 --> 01:12:37,479 Speaker 1: you know, his illness or anything like that, but or 1491 01:12:37,520 --> 01:12:41,479 Speaker 1: medical It just really sticks to this movie and the 1492 01:12:41,520 --> 01:12:43,720 Speaker 1: fact that he, you know, came up pretty fast in 1493 01:12:43,760 --> 01:12:47,360 Speaker 1: the world in Hollywood and then he was doing Family 1494 01:12:47,439 --> 01:12:50,040 Speaker 1: Ties and he was doing Back to the Future at 1495 01:12:50,160 --> 01:12:52,800 Speaker 1: night on the same day, which was just wild to 1496 01:12:52,840 --> 01:12:55,600 Speaker 1: hear and just a little like I didn't realize that 1497 01:12:55,760 --> 01:12:58,519 Speaker 1: Eric Stoltz was the original main character and they did 1498 01:12:58,520 --> 01:13:00,840 Speaker 1: a swap with Michael J. Fox, and you know, of course, 1499 01:13:00,880 --> 01:13:02,800 Speaker 1: I'm sure people on the set were not happy with that, 1500 01:13:04,040 --> 01:13:06,080 Speaker 1: but it probably would not have been in the movie today. 1501 01:13:06,080 --> 01:13:07,680 Speaker 1: And we don't know, I mean, who knows, but he 1502 01:13:07,680 --> 01:13:10,400 Speaker 1: said he played the role very different from Eric Stultz. 1503 01:13:11,240 --> 01:13:13,960 Speaker 1: They filmed like six weeks of this movie with the 1504 01:13:13,960 --> 01:13:16,439 Speaker 1: first actor and then the rest with Michael J. 1505 01:13:16,560 --> 01:13:16,920 Speaker 2: Fox. 1506 01:13:16,960 --> 01:13:20,880 Speaker 1: So I'm a big Back to the Future fan, so 1507 01:13:21,000 --> 01:13:22,760 Speaker 1: I just ate every second of it. 1508 01:13:22,800 --> 01:13:24,120 Speaker 2: I was just like, I love this, I love this, 1509 01:13:24,200 --> 01:13:24,559 Speaker 2: I love this. 1510 01:13:25,000 --> 01:13:27,280 Speaker 1: It's just a lot of anecdotes about the set and 1511 01:13:27,360 --> 01:13:28,799 Speaker 1: filming and how they did things. 1512 01:13:28,880 --> 01:13:30,439 Speaker 2: And it's so weird. 1513 01:13:30,280 --> 01:13:32,600 Speaker 1: Because you know, I didn't grow up in Southern California, 1514 01:13:32,760 --> 01:13:36,439 Speaker 1: but the whole movie, like, I didn't realize where it 1515 01:13:36,479 --> 01:13:39,520 Speaker 1: was filmed. But yes, it was filmed in southern California, 1516 01:13:39,560 --> 01:13:42,280 Speaker 1: but just at these places that became other places. I mean, 1517 01:13:42,320 --> 01:13:45,280 Speaker 1: I know Courthouse Square at Universal obviously I worked there. 1518 01:13:45,600 --> 01:13:49,600 Speaker 1: I was a backlot tram tour guide at Universal Studios 1519 01:13:49,640 --> 01:13:51,760 Speaker 1: in Hollywood, Yes, I was, so you might have been 1520 01:13:51,800 --> 01:13:55,200 Speaker 1: on my tram at one point. It was a fun job. 1521 01:13:55,360 --> 01:13:58,439 Speaker 1: You just basically sat there until they needed you to 1522 01:13:58,439 --> 01:14:00,320 Speaker 1: do a tram tour, and then you do the tram 1523 01:14:00,400 --> 01:14:02,639 Speaker 1: tour and then you'd sit there again and wait until 1524 01:14:02,640 --> 01:14:03,320 Speaker 1: they need you again. 1525 01:14:03,720 --> 01:14:05,960 Speaker 2: But it's fun. There's all these like Hollywood types. I 1526 01:14:06,000 --> 01:14:07,760 Speaker 2: just love talking to you. 1527 01:14:07,840 --> 01:14:09,280 Speaker 1: Just sit there and chat with them the whole time 1528 01:14:09,360 --> 01:14:11,400 Speaker 1: until your time was up, and then you go up 1529 01:14:11,439 --> 01:14:14,479 Speaker 1: there and you'd memorize your whole spiel, give people a 1530 01:14:14,520 --> 01:14:18,360 Speaker 1: backlot tour, and do it all over again. Let's go 1531 01:14:18,560 --> 01:14:24,240 Speaker 1: to Bob in Sunland, California. Bob, you're on with Rich Here. 1532 01:14:24,320 --> 01:14:29,080 Speaker 7: Rich, I'm trying to download some medi cassettes from my 1533 01:14:29,160 --> 01:14:33,200 Speaker 7: digital camera to my computer. But for some reason, Windows 1534 01:14:33,200 --> 01:14:37,360 Speaker 7: seems to say that doesn't recognize the devices, and that's 1535 01:14:37,360 --> 01:14:39,519 Speaker 7: to USB. So I'm going, is there some kind of 1536 01:14:39,560 --> 01:14:42,439 Speaker 7: a driver that's available or a program that could use 1537 01:14:42,479 --> 01:14:44,719 Speaker 7: to try to do that? Well? 1538 01:14:45,360 --> 01:14:48,360 Speaker 2: What type of camera is this? What's the what's the type? 1539 01:14:48,439 --> 01:14:54,599 Speaker 7: Is it? Sony cassette cameras? I also have two can 1540 01:14:55,200 --> 01:14:57,400 Speaker 7: and still both of them are not able to be 1541 01:14:57,479 --> 01:15:02,040 Speaker 7: recognized by my computer. Now about something called Dazzle. I 1542 01:15:02,040 --> 01:15:04,920 Speaker 7: think it's about Pinnacle and it also says it doesn't 1543 01:15:04,920 --> 01:15:06,679 Speaker 7: recognize the USB connection. 1544 01:15:06,920 --> 01:15:08,599 Speaker 2: So right, okay, I've done it. 1545 01:15:09,120 --> 01:15:13,400 Speaker 7: Yeah, go ahead, I've done it before with my old 1546 01:15:13,760 --> 01:15:15,960 Speaker 7: Windows ninety eight. Is this the computer? I believe it 1547 01:15:16,000 --> 01:15:18,880 Speaker 7: not for my own Mac G four, But for some 1548 01:15:18,920 --> 01:15:22,280 Speaker 7: reason it's used that Windows does not support that kind 1549 01:15:22,320 --> 01:15:24,599 Speaker 7: of a device anymore. 1550 01:15:24,800 --> 01:15:27,040 Speaker 1: Yeah, I think that's what's happening here is that these 1551 01:15:27,200 --> 01:15:30,760 Speaker 1: uh these devices, do they have the standard RCA cables 1552 01:15:30,840 --> 01:15:32,880 Speaker 1: out or no like connections? 1553 01:15:33,320 --> 01:15:37,120 Speaker 7: Well, they do have the yellow table and the red 1554 01:15:37,280 --> 01:15:39,400 Speaker 7: on one of the cameras. Then the other ones are 1555 01:15:39,439 --> 01:15:43,160 Speaker 7: like a fireworks connection that you could come out also. Yeah, 1556 01:15:43,200 --> 01:15:45,559 Speaker 7: but other than that, I'm not sure what else I 1557 01:15:45,560 --> 01:15:47,639 Speaker 7: could use it to correct to the computer. 1558 01:15:47,880 --> 01:15:50,479 Speaker 1: Yeah, the direct USB connection is not going to work 1559 01:15:50,520 --> 01:15:52,920 Speaker 1: on these as far as I know, because the USB 1560 01:15:53,439 --> 01:15:55,559 Speaker 1: is just not I don't know what you did in 1561 01:15:55,600 --> 01:15:58,280 Speaker 1: the past how that worked. But typically these cameras are 1562 01:15:58,320 --> 01:16:01,160 Speaker 1: not in a format where the computer can just grab 1563 01:16:01,240 --> 01:16:04,760 Speaker 1: that video off of the camera because it's a it's 1564 01:16:04,800 --> 01:16:07,360 Speaker 1: just not a format where it's it's you can pull 1565 01:16:07,360 --> 01:16:08,800 Speaker 1: it off like if you pop in a cell phone 1566 01:16:08,840 --> 01:16:10,599 Speaker 1: these days, you know you can pull the digital video 1567 01:16:10,640 --> 01:16:13,560 Speaker 1: off of it, no problem. But these are typically I 1568 01:16:13,600 --> 01:16:16,280 Speaker 1: would assume they're recorded in an analog format, even though 1569 01:16:16,280 --> 01:16:19,000 Speaker 1: if they say digital and so you would need some 1570 01:16:19,160 --> 01:16:22,599 Speaker 1: level of conversion. Now the fire wire that would work, 1571 01:16:22,720 --> 01:16:24,839 Speaker 1: but you'd have to find a mac that has that connection. 1572 01:16:24,920 --> 01:16:27,160 Speaker 2: I'm not even sure that's that route is worth going down. 1573 01:16:27,280 --> 01:16:30,439 Speaker 1: I think the easiest way to do this since you 1574 01:16:30,560 --> 01:16:33,680 Speaker 1: still have the camcorder. That's like the toughest part of 1575 01:16:33,680 --> 01:16:37,000 Speaker 1: this whole process. But basically, you can buy one of 1576 01:16:37,040 --> 01:16:41,720 Speaker 1: these VHS to DVD converters which will capture video from 1577 01:16:41,760 --> 01:16:44,000 Speaker 1: your camquorder and put it on your computer. I think 1578 01:16:44,040 --> 01:16:46,519 Speaker 1: that's the easiest way to do it. That's what I've done, 1579 01:16:46,960 --> 01:16:49,760 Speaker 1: And you just basically hook up your camcorder with those 1580 01:16:49,800 --> 01:16:54,960 Speaker 1: three cables, the red, the yellow, and the white, and 1581 01:16:55,000 --> 01:16:57,360 Speaker 1: then you plug it into this little device that will 1582 01:16:57,680 --> 01:17:00,280 Speaker 1: convert the signal from analog to digital and then your 1583 01:17:00,280 --> 01:17:03,880 Speaker 1: computer records it. So it's a it's a kind of 1584 01:17:03,880 --> 01:17:06,640 Speaker 1: a time stake. It takes a lot of time to 1585 01:17:06,680 --> 01:17:08,840 Speaker 1: do this because it's all done in real time, but 1586 01:17:09,040 --> 01:17:10,720 Speaker 1: that's the easiest way to do it. And then you 1587 01:17:10,760 --> 01:17:13,160 Speaker 1: get that digital file that you can then trim, edit, 1588 01:17:13,280 --> 01:17:15,320 Speaker 1: upload to YouTube whatever you want, put it in your 1589 01:17:15,560 --> 01:17:16,519 Speaker 1: your photo collection. 1590 01:17:17,960 --> 01:17:18,080 Speaker 9: That. 1591 01:17:18,479 --> 01:17:18,759 Speaker 2: Yeah. 1592 01:17:18,800 --> 01:17:21,240 Speaker 1: So the two that I recommend are and there's a 1593 01:17:21,240 --> 01:17:24,240 Speaker 1: million of these on on on Amazon. And here's the 1594 01:17:24,280 --> 01:17:26,680 Speaker 1: reason why I recommend these two because at the end 1595 01:17:26,680 --> 01:17:29,040 Speaker 1: of the day, it comes down to the software. So Bob, 1596 01:17:29,080 --> 01:17:31,960 Speaker 1: if you are like you know, pretty advanced with things 1597 01:17:32,000 --> 01:17:34,200 Speaker 1: and you can find your way around software and everything. 1598 01:17:34,240 --> 01:17:36,800 Speaker 1: Then go with one of the cheap ones and you 1599 01:17:36,800 --> 01:17:38,800 Speaker 1: can do it that way. But if you want something 1600 01:17:38,840 --> 01:17:43,240 Speaker 1: that's a little bit easier, Roxio makes the easy VHS 1601 01:17:43,320 --> 01:17:45,640 Speaker 1: to DVD converter. That one's good. You can get an 1602 01:17:45,680 --> 01:17:47,960 Speaker 1: Amazon or Best Buy. And then the other one is 1603 01:17:48,000 --> 01:17:51,200 Speaker 1: called El Gato E L G A t O and 1604 01:17:51,240 --> 01:17:53,320 Speaker 1: that does the same thing, and they both have software 1605 01:17:53,360 --> 01:17:56,160 Speaker 1: that that I think is it's all pretty much the same, 1606 01:17:56,200 --> 01:17:58,120 Speaker 1: but it's just a little bit easier to understand than 1607 01:17:58,120 --> 01:18:00,280 Speaker 1: some of these other companies that I've ordered their products 1608 01:18:00,320 --> 01:18:02,720 Speaker 1: on Amazon and it just comes and it's it's like 1609 01:18:02,960 --> 01:18:06,479 Speaker 1: you can't figure it out. The other thing, and I 1610 01:18:06,520 --> 01:18:10,599 Speaker 1: have not tested this one is the clear Click. So 1611 01:18:10,680 --> 01:18:12,960 Speaker 1: this is kind of an all in one. It looks 1612 01:18:13,000 --> 01:18:15,040 Speaker 1: like a little black box with a screen on it, 1613 01:18:15,320 --> 01:18:17,960 Speaker 1: and so this way you can bypass your computer completely. 1614 01:18:18,439 --> 01:18:21,400 Speaker 1: So you would connect the camcorder to this little device, 1615 01:18:21,880 --> 01:18:24,639 Speaker 1: press record and it would record it to an SD 1616 01:18:24,760 --> 01:18:26,760 Speaker 1: card and then you could pop out that SD card, 1617 01:18:26,760 --> 01:18:32,040 Speaker 1: put it in your computer and get the video. So yeah, 1618 01:18:32,040 --> 01:18:33,160 Speaker 1: how many tapes do you have? 1619 01:18:34,400 --> 01:18:36,639 Speaker 7: Unfortunately I have about twenty and they're all about ten 1620 01:18:36,720 --> 01:18:38,920 Speaker 7: years old, family members and stuff like that. So I 1621 01:18:38,960 --> 01:18:41,000 Speaker 7: thought now would be a good time to try to 1622 01:18:41,240 --> 01:18:44,000 Speaker 7: send into my family was still alive to enjoy. But 1623 01:18:44,560 --> 01:18:46,160 Speaker 7: I've been trying a couple of months to figure out 1624 01:18:46,160 --> 01:18:46,680 Speaker 7: how to do it. 1625 01:18:47,200 --> 01:18:50,160 Speaker 1: Yeah, these two, these two, these three methods will will 1626 01:18:50,200 --> 01:18:52,040 Speaker 1: really help you get a headstart on that. And I think, 1627 01:18:52,160 --> 01:18:54,160 Speaker 1: you know, even if you're spending one hundred dollars in 1628 01:18:54,160 --> 01:18:56,200 Speaker 1: one of these converters, I think that's well worth it 1629 01:18:56,240 --> 01:18:58,320 Speaker 1: for twenty tapes. Your those memories are going to be 1630 01:18:59,360 --> 01:19:01,800 Speaker 1: you know, invaluable in the future. And the other thing is, 1631 01:19:02,240 --> 01:19:04,120 Speaker 1: you know, you'll notice on a lot of these tapes, 1632 01:19:04,200 --> 01:19:06,240 Speaker 1: you know, a lot of these memories have started to 1633 01:19:06,560 --> 01:19:09,439 Speaker 1: go and so you want to get them. You want 1634 01:19:09,439 --> 01:19:12,200 Speaker 1: to get them digitized because you know, we're talking it's 1635 01:19:12,320 --> 01:19:15,040 Speaker 1: probably been thirty to forty years since you captured some 1636 01:19:15,080 --> 01:19:15,719 Speaker 1: of these videos. 1637 01:19:15,720 --> 01:19:17,360 Speaker 2: Maybe you know minimum thirty years I'm. 1638 01:19:17,200 --> 01:19:19,599 Speaker 7: Guessing, right, yeah, exactly. 1639 01:19:19,720 --> 01:19:24,559 Speaker 1: Yeah, so they decline, you know, in time, just like us. Right, 1640 01:19:24,760 --> 01:19:28,120 Speaker 1: I'm not as as a surprise, I used to be 1641 01:19:28,240 --> 01:19:31,840 Speaker 1: thirty years ago. Anyway, it's a fun project, and it 1642 01:19:31,920 --> 01:19:33,800 Speaker 1: is it is something that does take some time, but 1643 01:19:33,960 --> 01:19:35,880 Speaker 1: is once you get it done. It's if you feel 1644 01:19:35,880 --> 01:19:38,040 Speaker 1: really good getting this, and like you said, you have 1645 01:19:38,560 --> 01:19:41,559 Speaker 1: these cam quarters, which is literally the toughest part. Like 1646 01:19:41,560 --> 01:19:42,800 Speaker 1: when I was doing this, I had to go on 1647 01:19:42,840 --> 01:19:45,880 Speaker 1: Amazon to buy you know, stuff I had to I 1648 01:19:45,880 --> 01:19:48,320 Speaker 1: had to borrow them from friends and family. But you 1649 01:19:48,360 --> 01:19:51,360 Speaker 1: know it's or sorry I went on ebaying by by 1650 01:19:51,400 --> 01:19:56,040 Speaker 1: a camquarder. But yeah, so anyway, good luck with the project, Bob. 1651 01:19:57,040 --> 01:19:58,360 Speaker 6: I'll get fixtures, all right. 1652 01:19:59,240 --> 01:20:01,720 Speaker 1: Another fun thing about this is that once you take 1653 01:20:01,760 --> 01:20:04,320 Speaker 1: those videos. I did this, I dropped them all into 1654 01:20:04,400 --> 01:20:08,479 Speaker 1: Google Photos, and I'm not kidding. It will find people's 1655 01:20:08,520 --> 01:20:12,160 Speaker 1: faces in those videos. So if you want to find 1656 01:20:12,200 --> 01:20:15,840 Speaker 1: a video, a picture, a clip of Grandma, you can 1657 01:20:16,080 --> 01:20:19,320 Speaker 1: find it because Google Photos will say, oh, Grandma's in 1658 01:20:19,360 --> 01:20:23,679 Speaker 1: this video, or whoever it is, Uncle Marty whatever. It's 1659 01:20:23,760 --> 01:20:26,160 Speaker 1: so cool that it goes frame by frame on those 1660 01:20:26,240 --> 01:20:28,639 Speaker 1: videos that you upload and it will identify the faces 1661 01:20:28,640 --> 01:20:31,320 Speaker 1: in them and the places. So if you captured a 1662 01:20:31,400 --> 01:20:33,639 Speaker 1: video in Italy back in the nineties, you just type 1663 01:20:33,640 --> 01:20:35,679 Speaker 1: in Italy it'll find that video. 1664 01:20:36,280 --> 01:20:38,000 Speaker 2: So it's really really it to me. 1665 01:20:38,200 --> 01:20:42,880 Speaker 1: Digitizing your old pictures and videos feels like you're unlocking 1666 01:20:42,920 --> 01:20:45,559 Speaker 1: them for the next generation. And I'll be honest, I 1667 01:20:45,600 --> 01:20:47,720 Speaker 1: did a lot of mine. I still have a lot 1668 01:20:47,760 --> 01:20:50,599 Speaker 1: more to go. Both at my mom's house. She's got 1669 01:20:50,600 --> 01:20:52,559 Speaker 1: a ton of pictures that she's kind of holding on 1670 01:20:52,600 --> 01:20:55,479 Speaker 1: too and not letting me get to and I'm like, mom, 1671 01:20:55,560 --> 01:20:57,720 Speaker 1: I gotta get these things. We did some there when 1672 01:20:57,720 --> 01:21:00,680 Speaker 1: I went home one time, but she doesn't really want 1673 01:21:00,680 --> 01:21:02,280 Speaker 1: to send them to me. It's kind of a thing 1674 01:21:02,320 --> 01:21:04,960 Speaker 1: where you have to be there to do it. And 1675 01:21:05,000 --> 01:21:07,040 Speaker 1: then the video tapes, I've got a bunch at my 1676 01:21:07,160 --> 01:21:09,800 Speaker 1: place that I still need to do. I'm a busy guy, 1677 01:21:09,960 --> 01:21:12,040 Speaker 1: so you know, it's been proven to be tough to 1678 01:21:12,080 --> 01:21:13,960 Speaker 1: do that. But I did a bunch of them, and 1679 01:21:14,000 --> 01:21:15,439 Speaker 1: I did a lot of the VHS tapes. So did 1680 01:21:15,479 --> 01:21:17,880 Speaker 1: almost all the VHS. But I still have some other 1681 01:21:18,200 --> 01:21:20,960 Speaker 1: versions of tapes, like the High eight and the what 1682 01:21:21,040 --> 01:21:22,479 Speaker 1: was the other version? There was one of like a 1683 01:21:23,280 --> 01:21:25,759 Speaker 1: some version that we used to use for like news 1684 01:21:25,760 --> 01:21:27,599 Speaker 1: gathering back in the day. So all my old news 1685 01:21:27,640 --> 01:21:29,280 Speaker 1: stuff is on there, like when I first started out 1686 01:21:29,280 --> 01:21:31,880 Speaker 1: in the business. So but it is fun to have 1687 01:21:31,920 --> 01:21:33,760 Speaker 1: those things digitized. And then you got to grab the 1688 01:21:33,760 --> 01:21:36,120 Speaker 1: family bring them into the living room and make them 1689 01:21:36,160 --> 01:21:38,800 Speaker 1: sit through these boring When we used to videotape things, 1690 01:21:39,520 --> 01:21:43,280 Speaker 1: we used to videotape the entire event, like from start 1691 01:21:43,360 --> 01:21:45,760 Speaker 1: to finish. Like it would be like Dad would be 1692 01:21:45,800 --> 01:21:48,120 Speaker 1: on the camcorder and he would just start recording and 1693 01:21:48,160 --> 01:21:51,600 Speaker 1: it would be like thirty minutes of nothing. Nowadays we 1694 01:21:51,680 --> 01:21:53,840 Speaker 1: only record, like when we have a kid's birthday party, 1695 01:21:53,960 --> 01:21:56,120 Speaker 1: you literally record your kid blown out the candles and 1696 01:21:56,160 --> 01:21:58,320 Speaker 1: that's it. It's like a thirty second clip. You don't 1697 01:21:58,320 --> 01:22:00,600 Speaker 1: have anything else. There's no perspective, there's no you know. 1698 01:22:00,600 --> 01:22:02,000 Speaker 1: It used to be you take the cam cord, you 1699 01:22:02,000 --> 01:22:04,360 Speaker 1: go around the house, be like, you know, Aunt Mabel, 1700 01:22:04,439 --> 01:22:06,599 Speaker 1: say hello, you know, like say hi to the camera 1701 01:22:06,600 --> 01:22:08,360 Speaker 1: and they'd be like hello. They take their cigarette out, 1702 01:22:08,360 --> 01:22:11,479 Speaker 1: you know, put it down and they say hello. Was 1703 01:22:11,520 --> 01:22:12,639 Speaker 1: your family party like that? 1704 01:22:12,680 --> 01:22:13,120 Speaker 2: Mine was? 1705 01:22:17,320 --> 01:22:19,160 Speaker 1: Hey, can you put down that beer and say hi 1706 01:22:19,240 --> 01:22:19,799 Speaker 1: to the kids? 1707 01:22:20,600 --> 01:22:21,760 Speaker 2: Was your family party like that? 1708 01:22:22,360 --> 01:22:24,840 Speaker 1: Eighty eight rich one On one eighty eight seven four 1709 01:22:24,880 --> 01:22:26,639 Speaker 1: to two four one zero one. 1710 01:22:27,439 --> 01:22:28,240 Speaker 2: Back after this. 1711 01:22:32,240 --> 01:22:36,519 Speaker 1: Rich Tomuro here hanging out with you talking technology, triple 1712 01:22:36,560 --> 01:22:39,160 Speaker 1: eight rich one on one eighty eight seven four to 1713 01:22:39,160 --> 01:22:43,800 Speaker 1: two four one zero one. Uh The website is rich 1714 01:22:44,000 --> 01:22:48,040 Speaker 1: on tech dot TV. Uh there you can hit contacts 1715 01:22:48,040 --> 01:22:51,840 Speaker 1: submit your question that way. We were talking about old 1716 01:22:51,880 --> 01:22:55,600 Speaker 1: family parties and uh, I have so many memories. I 1717 01:22:55,600 --> 01:22:58,000 Speaker 1: grew up in a big family, five kids, you know, 1718 01:22:58,040 --> 01:23:01,599 Speaker 1: my parents, and uh so it was just always always 1719 01:23:03,600 --> 01:23:06,200 Speaker 1: it's just always a party, like any day of the week. 1720 01:23:06,240 --> 01:23:07,840 Speaker 1: But we used to have a lot of family parties 1721 01:23:07,840 --> 01:23:10,559 Speaker 1: because it was always someone's birthday or a holiday. And 1722 01:23:10,720 --> 01:23:13,360 Speaker 1: I won't I won't mention the family member. I don't 1723 01:23:13,400 --> 01:23:16,160 Speaker 1: think they listen, but they might. But I remember my family. 1724 01:23:16,200 --> 01:23:18,240 Speaker 1: I had one family member who always used to say 1725 01:23:18,320 --> 01:23:20,920 Speaker 1: children should be seen and not heard. And I just 1726 01:23:20,960 --> 01:23:24,960 Speaker 1: looked that up thanks to the magic of AI. This 1727 01:23:25,320 --> 01:23:29,559 Speaker 1: the It's an outdated and harmful expression that is widely 1728 01:23:29,600 --> 01:23:34,000 Speaker 1: rejected today by child development experts. The phrase suggests that 1729 01:23:34,080 --> 01:23:37,800 Speaker 1: children should be presentable but quiet in the company of adults. 1730 01:23:38,040 --> 01:23:38,759 Speaker 2: Uh yeah. 1731 01:23:39,360 --> 01:23:44,080 Speaker 1: Traced back to the fifteenth century England, child's thoughts and 1732 01:23:44,120 --> 01:23:46,439 Speaker 1: opinions were less important than an adults. I mean, we 1733 01:23:46,560 --> 01:23:49,000 Speaker 1: know I've got two kids, but believe me, we know 1734 01:23:49,120 --> 01:23:52,200 Speaker 1: that's not the case anymore. Kids are like it's gone, 1735 01:23:52,920 --> 01:23:55,160 Speaker 1: what eighty like? Kids are you know? Kids says one thing. 1736 01:23:55,200 --> 01:23:58,000 Speaker 1: You're like, hold on, what let me hold on? Write 1737 01:23:58,040 --> 01:24:03,799 Speaker 1: that down? That was amazing kidding. But my wife, Corrap 1738 01:24:04,240 --> 01:24:06,880 Speaker 1: says the same thing. She says that she had a 1739 01:24:06,880 --> 01:24:09,760 Speaker 1: family member who's said the same exact thing. Children should 1740 01:24:09,760 --> 01:24:11,799 Speaker 1: be seen and not heard. That is not the case anymore, 1741 01:24:11,840 --> 01:24:15,360 Speaker 1: and that is not the case kids are now. It's 1742 01:24:15,400 --> 01:24:17,960 Speaker 1: such a different world that we live in where kids 1743 01:24:17,960 --> 01:24:20,400 Speaker 1: are just part of everything now. I mean it's like, 1744 01:24:20,920 --> 01:24:22,479 Speaker 1: I mean it's funny you go to like a fancy 1745 01:24:22,520 --> 01:24:24,799 Speaker 1: restaurant and kids are just there, like on their iPad. 1746 01:24:25,080 --> 01:24:27,759 Speaker 1: It's like dad's paying like eighty bucks for a stake 1747 01:24:27,800 --> 01:24:29,760 Speaker 1: and the kid is literally on like roadblocks. 1748 01:24:30,240 --> 01:24:31,679 Speaker 2: I could care less that they're there. 1749 01:24:32,920 --> 01:24:38,400 Speaker 1: Amazon Luna is adding a game Night and free Prime games. 1750 01:24:38,439 --> 01:24:42,000 Speaker 1: So Amazon Luna is Amazon's cloud gaming platform. They just 1751 01:24:42,080 --> 01:24:45,320 Speaker 1: redesigned it and now Prime members get accessed to over 1752 01:24:45,400 --> 01:24:48,360 Speaker 1: fifty games included for free. And one of the big 1753 01:24:48,360 --> 01:24:50,600 Speaker 1: additions is called game Night, which is a collection of 1754 01:24:50,640 --> 01:24:54,880 Speaker 1: twenty five plus family friendly local multiplayer games. 1755 01:24:54,920 --> 01:24:55,599 Speaker 2: What does this mean? 1756 01:24:56,040 --> 01:24:57,680 Speaker 1: It means you can play games with your friends in 1757 01:24:57,680 --> 01:25:00,599 Speaker 1: front of your TV like casual games. You can use 1758 01:25:00,600 --> 01:25:02,479 Speaker 1: your phone as a controller, so you scan a QR 1759 01:25:02,520 --> 01:25:05,559 Speaker 1: code on the TV to join in. There's classics like Clue, 1760 01:25:05,640 --> 01:25:08,680 Speaker 1: Ticket to Ride, Angry Birds, and I was wondering if 1761 01:25:08,720 --> 01:25:10,960 Speaker 1: they would include this, and sure enough they did. Jackbox, 1762 01:25:11,320 --> 01:25:14,240 Speaker 1: so you know Jackbox, the party game we played a. 1763 01:25:14,200 --> 01:25:16,799 Speaker 2: Lot during the pandemic. That is included. 1764 01:25:17,120 --> 01:25:20,760 Speaker 1: There's also an original title called Courtroom Chaos starring Snoop Dogg. 1765 01:25:21,680 --> 01:25:24,960 Speaker 1: This is an AI powered voice driven improv game where 1766 01:25:24,960 --> 01:25:28,400 Speaker 1: you play out absurd court cases before judge Snoop Dogg. 1767 01:25:29,080 --> 01:25:31,800 Speaker 1: Snoop Dogg's got his hand in everything. All of this 1768 01:25:31,920 --> 01:25:35,720 Speaker 1: runs on devices you have like your Fire TV devices 1769 01:25:35,760 --> 01:25:38,439 Speaker 1: and your phones, your tablets and that kind of stuff. 1770 01:25:38,880 --> 01:25:39,719 Speaker 2: So kind of cool. 1771 01:25:39,880 --> 01:25:44,080 Speaker 1: Anyway, if you have an Amazon Fire TV device, definitely 1772 01:25:44,160 --> 01:25:46,000 Speaker 1: check out Amazon Luna if you want to play games 1773 01:25:46,000 --> 01:25:46,599 Speaker 1: with your friends. 1774 01:25:46,680 --> 01:25:50,120 Speaker 2: That's fun. Let's see. 1775 01:25:50,360 --> 01:25:53,479 Speaker 1: Let's see Carlos in Brooksville, Carlos in Florida. 1776 01:25:53,479 --> 01:25:54,080 Speaker 2: What's up? 1777 01:25:55,320 --> 01:25:56,360 Speaker 4: Okay, what's going on? 1778 01:25:56,760 --> 01:26:01,360 Speaker 13: Thanks for taking my call? But what is up with 1779 01:26:01,600 --> 01:26:04,640 Speaker 13: the I get a phone call? It could be an 1780 01:26:04,680 --> 01:26:08,479 Speaker 13: eight hundred number. It could be a local like I'm 1781 01:26:08,479 --> 01:26:11,040 Speaker 13: in the three five two area, coulde it could be 1782 01:26:11,080 --> 01:26:11,840 Speaker 13: a local number. 1783 01:26:12,240 --> 01:26:13,080 Speaker 5: I look at it. 1784 01:26:14,040 --> 01:26:16,160 Speaker 13: I don't know. It doesn't say who it is. I 1785 01:26:16,200 --> 01:26:21,000 Speaker 13: pick it up and I say hello, and they're silent. 1786 01:26:22,920 --> 01:26:28,040 Speaker 13: Thirty seconds later it hangs up. Yes, what kind of 1787 01:26:28,040 --> 01:26:29,720 Speaker 13: information are they getting from that? 1788 01:26:30,000 --> 01:26:30,200 Speaker 6: Well? 1789 01:26:30,200 --> 01:26:36,120 Speaker 13: Sometimes lately, lately they've been saying. Lately they've been saying goodbye. 1790 01:26:37,000 --> 01:26:39,240 Speaker 1: Well, here's what I think is happening. I mean, there's 1791 01:26:39,280 --> 01:26:41,759 Speaker 1: so many of these scams out there with these these numbers. 1792 01:26:41,800 --> 01:26:42,400 Speaker 2: I'm not kidding. 1793 01:26:42,439 --> 01:26:45,120 Speaker 1: My phone, my personal phone got on some sort of list. 1794 01:26:45,240 --> 01:26:47,840 Speaker 1: I am not kidding when I tell you, Carlos, it 1795 01:26:47,920 --> 01:26:52,760 Speaker 1: is getting a call now almost every fifteen minutes. And 1796 01:26:52,920 --> 01:26:57,080 Speaker 1: thank god that Apple added this call screening feature because 1797 01:26:57,080 --> 01:26:58,920 Speaker 1: that's the only thing I'm saving my number right now. 1798 01:26:59,080 --> 01:27:01,160 Speaker 1: Otherwise I have to change my phone number. But I'm 1799 01:27:01,160 --> 01:27:04,000 Speaker 1: not kidding. I've got unknown callers. I've got twenty two 1800 01:27:04,240 --> 01:27:08,719 Speaker 1: in the past three days, so it's just like non 1801 01:27:08,760 --> 01:27:11,920 Speaker 1: stop anyway. What they're trying to do I think is 1802 01:27:12,120 --> 01:27:15,680 Speaker 1: active identify, like if your phone number is active, So 1803 01:27:15,880 --> 01:27:19,439 Speaker 1: in general they're calling and there's like, so, what's happening 1804 01:27:19,520 --> 01:27:22,680 Speaker 1: is do scammers feed a million phone numbers into their 1805 01:27:22,680 --> 01:27:26,760 Speaker 1: computer system computer system dials all those numbers automated very 1806 01:27:26,880 --> 01:27:28,760 Speaker 1: quickly gets through to you. 1807 01:27:29,080 --> 01:27:30,720 Speaker 2: They know that ninety nine percent. 1808 01:27:30,439 --> 01:27:32,720 Speaker 1: Of those nobody's gonna pick up, nobody's gonna answer, or 1809 01:27:32,720 --> 01:27:34,680 Speaker 1: it's gonna be some sort of call screening, so it 1810 01:27:34,800 --> 01:27:37,080 Speaker 1: just hangs up. But when you pick up your phone 1811 01:27:37,479 --> 01:27:39,920 Speaker 1: and you say hello, all of a sudden, they're saying, 1812 01:27:39,960 --> 01:27:41,640 Speaker 1: like I said earlier, we got a live one. We 1813 01:27:41,760 --> 01:27:44,960 Speaker 1: got one, and then it will take that number in 1814 01:27:45,040 --> 01:27:47,040 Speaker 1: a route it to someone who's in some sort of 1815 01:27:47,080 --> 01:27:50,040 Speaker 1: boiler room somewhere that's taking these calls, and they will 1816 01:27:50,040 --> 01:27:53,599 Speaker 1: pick up and say, oh, hello, Carlos, Yes, we would 1817 01:27:53,640 --> 01:27:56,000 Speaker 1: love to sell you on this or whatever. You know, 1818 01:27:56,040 --> 01:27:57,920 Speaker 1: you've got to warn out or whatever they try to 1819 01:27:57,920 --> 01:27:59,920 Speaker 1: do to scam you. And that's really what they're doing, 1820 01:28:00,479 --> 01:28:03,960 Speaker 1: is they are trying to get a live lead, and 1821 01:28:04,000 --> 01:28:07,880 Speaker 1: so that kind of delay you're hearing is all of 1822 01:28:07,920 --> 01:28:11,479 Speaker 1: their systems working to kind of, you know, get that call, 1823 01:28:11,880 --> 01:28:13,960 Speaker 1: verify that there's a live human on the other end, 1824 01:28:14,040 --> 01:28:17,040 Speaker 1: and then flip that call to a live scam artist 1825 01:28:17,080 --> 01:28:19,080 Speaker 1: that's going to try to take you for everything you're worth. 1826 01:28:19,840 --> 01:28:22,880 Speaker 1: The reason why you're hearing goodbye is when something doesn't 1827 01:28:22,920 --> 01:28:25,120 Speaker 1: work like their system, you know, times out, or it 1828 01:28:25,120 --> 01:28:28,240 Speaker 1: doesn't get to a person, or all the scammers are busy, 1829 01:28:28,640 --> 01:28:30,920 Speaker 1: you know, so maybe they're all on calls with other people. 1830 01:28:31,040 --> 01:28:33,559 Speaker 1: So that's what I think is happening there. But there 1831 01:28:33,600 --> 01:28:36,160 Speaker 1: are so many different scams out there. I actually this 1832 01:28:36,200 --> 01:28:38,320 Speaker 1: is probably why I'm getting so many calls. I answer 1833 01:28:38,360 --> 01:28:40,439 Speaker 1: a lot of these scam calls, and I will try 1834 01:28:40,479 --> 01:28:42,360 Speaker 1: to see like what they're doing, just to kind of 1835 01:28:42,400 --> 01:28:44,760 Speaker 1: get educated on what they're trying to do to us. 1836 01:28:45,040 --> 01:28:47,840 Speaker 1: Because if they're asking, like, hey, Rich, you know, can 1837 01:28:47,880 --> 01:28:50,920 Speaker 1: we get your social just to confirm things, and I'm like, dude, 1838 01:28:50,960 --> 01:28:52,720 Speaker 1: come on, like you got to try harder than that. 1839 01:28:53,520 --> 01:28:57,280 Speaker 1: Thanks for the call, Carlos, appreciate it quickly before we 1840 01:28:57,920 --> 01:29:02,400 Speaker 1: go to our next inner. Verizon has a new home 1841 01:29:02,439 --> 01:29:06,280 Speaker 1: Internet plan, a wireless home Internet plan called Light twenty 1842 01:29:06,320 --> 01:29:10,080 Speaker 1: five dollars a month. That's after all the discounts, but 1843 01:29:10,160 --> 01:29:13,400 Speaker 1: it's for light Internet users, so think email, web browsing. 1844 01:29:13,439 --> 01:29:16,959 Speaker 1: Streaming shows speeds range from ten to twenty five megabits 1845 01:29:17,000 --> 01:29:19,840 Speaker 1: per second, and it doesn't it slows down after one 1846 01:29:19,880 --> 01:29:23,080 Speaker 1: hundred and fifty gigs, but it always stays online. So anyway, 1847 01:29:23,120 --> 01:29:26,680 Speaker 1: twenty five dollars a month home Internet light from Verizon. 1848 01:29:27,160 --> 01:29:29,040 Speaker 1: So if you want to get something that's cheap and 1849 01:29:29,080 --> 01:29:31,519 Speaker 1: it just does the trick home Internet light from Verizon 1850 01:29:31,560 --> 01:29:32,120 Speaker 1: New Plan. 1851 01:29:32,040 --> 01:29:32,519 Speaker 2: Check it out. 1852 01:29:32,920 --> 01:29:35,240 Speaker 1: Coming up, we're going to talk about rental cars that 1853 01:29:35,280 --> 01:29:41,800 Speaker 1: get delivered to you autonomously. Welcome back to rich on Tech. 1854 01:29:41,880 --> 01:29:44,840 Speaker 1: Rich DeMuro here hanging out with you, talking technology triple 1855 01:29:44,880 --> 01:29:47,760 Speaker 1: eight Rich one oh one eight eight eight seven four 1856 01:29:47,760 --> 01:29:51,320 Speaker 1: to two four to one zero one. Christy writes in Rich, 1857 01:29:51,400 --> 01:29:53,840 Speaker 1: I enjoy your Saturday radio show and newsletter. I've learned 1858 01:29:53,840 --> 01:29:56,280 Speaker 1: so much on the past. You recommended a robot vacuum, 1859 01:29:56,280 --> 01:29:58,840 Speaker 1: but I can't remember which one. Can you remind me 1860 01:29:58,880 --> 01:30:02,679 Speaker 1: what models suggested? And your favorite password manager? Oh, Christy, 1861 01:30:02,720 --> 01:30:04,400 Speaker 1: you just want to know it all. But yes, it's 1862 01:30:04,439 --> 01:30:05,240 Speaker 1: the robo Rock. 1863 01:30:06,600 --> 01:30:07,800 Speaker 2: Is it the F twenty five? 1864 01:30:07,920 --> 01:30:09,360 Speaker 1: Hold on, I got to make sure I got this one, 1865 01:30:09,439 --> 01:30:13,240 Speaker 1: robo Rock F twenty five. It's a vacuum mop all 1866 01:30:13,280 --> 01:30:16,920 Speaker 1: in one which I love. And then for password manager 1867 01:30:17,000 --> 01:30:19,960 Speaker 1: for free, I like Bitwarden, which is free, open source 1868 01:30:20,000 --> 01:30:21,160 Speaker 1: works and all the platforms. 1869 01:30:21,200 --> 01:30:22,719 Speaker 2: It is really really good. 1870 01:30:23,080 --> 01:30:24,720 Speaker 1: And then Bob writes, in a few weeks ago you 1871 01:30:24,800 --> 01:30:26,880 Speaker 1: raved about whisper flow on your show. I tried it 1872 01:30:26,960 --> 01:30:29,639 Speaker 1: on my Mac and it was really impressive, fast, accurate, 1873 01:30:29,640 --> 01:30:31,719 Speaker 1: and easy. But then I started seeing other user's dictation 1874 01:30:31,920 --> 01:30:34,240 Speaker 1: show up, which made me think they could see mine. 1875 01:30:35,040 --> 01:30:36,960 Speaker 1: Contacted their support. I only got to thank you for 1876 01:30:37,000 --> 01:30:40,360 Speaker 1: your patience. I'm blind and had high hopes for whisper flow, 1877 01:30:40,400 --> 01:30:42,120 Speaker 1: but this is a deal breaker. I hate to go 1878 01:30:42,160 --> 01:30:45,240 Speaker 1: back to Apple Dictation. Is there a reliable, secure dictation 1879 01:30:45,360 --> 01:30:49,759 Speaker 1: app for Mac that does not require Windows? Yeah, whisper 1880 01:30:49,800 --> 01:30:51,799 Speaker 1: flow should still be perfect. 1881 01:30:51,840 --> 01:30:52,240 Speaker 2: It is not. 1882 01:30:52,479 --> 01:30:54,840 Speaker 1: You know, they've got privacy built in. Believe me. I 1883 01:30:54,920 --> 01:30:56,920 Speaker 1: use it on a daily basis. I will tell you. 1884 01:30:57,360 --> 01:30:59,840 Speaker 1: And this might have corresponded to when you had this happen. 1885 01:31:00,240 --> 01:31:04,880 Speaker 1: That AWS outage drove me nuts because nothing was working 1886 01:31:04,920 --> 01:31:07,040 Speaker 1: with whisper flow. And then the other thing is you'll 1887 01:31:07,080 --> 01:31:10,680 Speaker 1: notice this with all these ais. If you're recording and transcribing, 1888 01:31:10,720 --> 01:31:13,439 Speaker 1: you don't say anything. It just hallucinates stuff, it'll make 1889 01:31:13,520 --> 01:31:15,880 Speaker 1: up things. So maybe that's what was happening. You were 1890 01:31:15,920 --> 01:31:19,080 Speaker 1: pausing or something for a very long time, and that 1891 01:31:19,240 --> 01:31:21,240 Speaker 1: was just bringing up random words that you might have 1892 01:31:21,320 --> 01:31:23,880 Speaker 1: thought were other people's. But with all that said, if 1893 01:31:23,880 --> 01:31:25,559 Speaker 1: you want to try an alternative. There is another one 1894 01:31:25,560 --> 01:31:29,640 Speaker 1: I've been testing. It's called monologue mon monologue, I mean, 1895 01:31:29,640 --> 01:31:33,360 Speaker 1: you know how to spell that monologue for mac And 1896 01:31:33,439 --> 01:31:38,280 Speaker 1: they've got a dictation app that's very similar monologue dot t. 1897 01:31:39,240 --> 01:31:43,000 Speaker 1: So check it out. Yeah there you go. All right, 1898 01:31:43,479 --> 01:31:49,000 Speaker 1: we've got Thomas vander Oh here from they they are 1899 01:31:49,040 --> 01:31:53,559 Speaker 1: doing remote driven door to door car rental. Let's talk 1900 01:31:53,600 --> 01:31:55,559 Speaker 1: to Thomas about how this is all working. Thomas, thanks 1901 01:31:55,560 --> 01:31:56,040 Speaker 1: for joining me. 1902 01:31:56,800 --> 01:31:58,559 Speaker 6: Hi Rich be on air here. 1903 01:31:58,800 --> 01:32:03,840 Speaker 14: Yeah, So what they is there is a complete new 1904 01:32:03,880 --> 01:32:07,760 Speaker 14: mobility service and actually doesn't exist anywhere outside of Las 1905 01:32:07,840 --> 01:32:10,559 Speaker 14: Vegas these days. And basically how it works is you 1906 01:32:10,600 --> 01:32:13,000 Speaker 14: can just open the way app and you click a 1907 01:32:13,000 --> 01:32:15,720 Speaker 14: button and within a few minutes you just get an 1908 01:32:15,760 --> 01:32:18,400 Speaker 14: electric car delivered to your doorsteps so wherever you are, 1909 01:32:18,479 --> 01:32:21,559 Speaker 14: right and no person in there, because that's been taken 1910 01:32:21,600 --> 01:32:24,800 Speaker 14: care of our remote driver who basically remotely brings you 1911 01:32:24,880 --> 01:32:27,920 Speaker 14: that car, and one that car is in front of 1912 01:32:27,920 --> 01:32:30,200 Speaker 14: your door, you as a customer, you get inside and 1913 01:32:30,240 --> 01:32:32,600 Speaker 14: you actually drive the car yourself. Right, So then it 1914 01:32:32,600 --> 01:32:35,720 Speaker 14: becomes a car rental and you can do whatever you 1915 01:32:35,720 --> 01:32:37,160 Speaker 14: want with a car, right. You can use it for 1916 01:32:37,200 --> 01:32:40,120 Speaker 14: twenty minutes, for two hours to go grocery shopping, or 1917 01:32:40,160 --> 01:32:40,960 Speaker 14: for two days. 1918 01:32:41,200 --> 01:32:44,280 Speaker 6: It doesn't matter because it's very flexible. 1919 01:32:44,320 --> 01:32:46,160 Speaker 14: And at the end of the right, let's say you're 1920 01:32:46,160 --> 01:32:49,600 Speaker 14: in front of your office or in front of your destination. 1921 01:32:50,160 --> 01:32:51,760 Speaker 14: You just get out and you don't have to find 1922 01:32:51,800 --> 01:32:54,360 Speaker 14: parking because then another remote driver comes and parks the 1923 01:32:54,439 --> 01:32:54,920 Speaker 14: car for you. 1924 01:32:55,280 --> 01:32:57,360 Speaker 1: Okay, this is such a wild concept because you keep 1925 01:32:57,400 --> 01:33:01,240 Speaker 1: saying remote driver. So someone is drying this car remotely 1926 01:33:01,680 --> 01:33:03,640 Speaker 1: from like and I've seen this in the past. I 1927 01:33:03,640 --> 01:33:07,200 Speaker 1: saw Demo another company that was doing this, and basically 1928 01:33:07,280 --> 01:33:09,559 Speaker 1: they were at like a almost like a gaming setup 1929 01:33:09,600 --> 01:33:11,120 Speaker 1: with like a bunch of screens, and they were with 1930 01:33:11,360 --> 01:33:14,280 Speaker 1: a steering wheel in like an office building and they're 1931 01:33:14,320 --> 01:33:16,800 Speaker 1: literally driving the car down the streets of Las Vegas. 1932 01:33:16,920 --> 01:33:17,880 Speaker 2: Is that what's happening here? 1933 01:33:18,640 --> 01:33:19,760 Speaker 6: Yeah, that's exactly right. 1934 01:33:20,240 --> 01:33:25,280 Speaker 14: Imagine you know, a centralized office space right where people come. 1935 01:33:25,160 --> 01:33:26,920 Speaker 6: To work the job of the future. 1936 01:33:26,920 --> 01:33:29,680 Speaker 14: If you also remote drivers, they come there, they sit 1937 01:33:29,760 --> 01:33:32,479 Speaker 14: in front of a remote driving station. So you have 1938 01:33:32,880 --> 01:33:36,600 Speaker 14: displaced monitors, you have a remote driving steering wheel, you 1939 01:33:36,640 --> 01:33:39,160 Speaker 14: have gas pedals and brake pedals, and you hear the 1940 01:33:39,200 --> 01:33:42,599 Speaker 14: audio from the vehicle and then in real time video 1941 01:33:42,600 --> 01:33:44,600 Speaker 14: gets transmitted from a vehicle that can be in the 1942 01:33:44,600 --> 01:33:47,120 Speaker 14: same city, right, but it can also be hundreds of 1943 01:33:47,120 --> 01:33:51,240 Speaker 14: miles away, transmit the video and the audio over redundant networks, 1944 01:33:51,479 --> 01:33:53,920 Speaker 14: and then that remote driver basically takes it all into 1945 01:33:53,920 --> 01:33:55,680 Speaker 14: account and then remotely drives that car. 1946 01:33:55,920 --> 01:33:57,519 Speaker 2: So what do I put on my resume for this 1947 01:33:57,760 --> 01:33:58,400 Speaker 2: remote driver? 1948 01:33:58,479 --> 01:33:58,559 Speaker 9: Like? 1949 01:33:58,600 --> 01:34:00,879 Speaker 2: Am I like, oh, I'm good at Mario or Forza. 1950 01:34:02,320 --> 01:34:06,479 Speaker 14: Yeah, we haven't seen that in CVS, or at least 1951 01:34:06,520 --> 01:34:09,960 Speaker 14: I'm I'm not aware of that. But yeah, we see 1952 01:34:09,960 --> 01:34:14,280 Speaker 14: a lot of remote drivers actually who are Uber drivers, right, 1953 01:34:14,800 --> 01:34:18,720 Speaker 14: who might not like the interaction often with rowdy customers, right, 1954 01:34:18,760 --> 01:34:23,680 Speaker 14: because you don't have this physical interaction with with the 1955 01:34:23,720 --> 01:34:27,400 Speaker 14: person in the car. So we see many folks coming 1956 01:34:27,400 --> 01:34:32,280 Speaker 14: from Uber or Lift. Also a lot of female drivers, 1957 01:34:32,360 --> 01:34:37,120 Speaker 14: right because of these security benefits. We also have younger 1958 01:34:37,160 --> 01:34:40,920 Speaker 14: folks but also elderly folks, all different kinds of you know, 1959 01:34:41,720 --> 01:34:44,400 Speaker 14: drivers who are interested in new technology and who also 1960 01:34:44,400 --> 01:34:48,040 Speaker 14: really enjoy being surrounded by other teammates to have coffee breaks, 1961 01:34:48,080 --> 01:34:51,760 Speaker 14: have bathroom breaks, right, to have a good time with 1962 01:34:51,800 --> 01:34:53,040 Speaker 14: other remote drivers around you. 1963 01:34:53,320 --> 01:34:55,519 Speaker 1: It's such a brilliant idea because I lived when I 1964 01:34:55,520 --> 01:34:58,120 Speaker 1: lived in the New York area, I use a thing 1965 01:34:58,160 --> 01:35:00,880 Speaker 1: called zip car. This was many many of your and 1966 01:35:00,920 --> 01:35:03,720 Speaker 1: the toughest part was you had to get to the 1967 01:35:03,800 --> 01:35:06,840 Speaker 1: car to rent it. Now, the whole rental process was automated. 1968 01:35:07,240 --> 01:35:08,760 Speaker 1: You would, you know, open it up with your phone 1969 01:35:08,800 --> 01:35:10,479 Speaker 1: or whatever. I can't remember exactly how we did it, 1970 01:35:10,920 --> 01:35:13,240 Speaker 1: you know, but getting to the car and then dropping 1971 01:35:13,280 --> 01:35:15,040 Speaker 1: off the car at a certain time was always like 1972 01:35:15,120 --> 01:35:18,200 Speaker 1: such a pain. This is you get the car on 1973 01:35:18,280 --> 01:35:20,840 Speaker 1: demand on the app. It delivers it to the front 1974 01:35:20,840 --> 01:35:23,040 Speaker 1: of wherever you are, and then when you're done with it, 1975 01:35:23,120 --> 01:35:25,439 Speaker 1: you can be at the same place or a completely 1976 01:35:25,439 --> 01:35:29,759 Speaker 1: different place and just someone will remote drive it off exactly. 1977 01:35:29,880 --> 01:35:31,559 Speaker 14: Yeah, I think zip car is a good comparison to 1978 01:35:31,560 --> 01:35:34,400 Speaker 14: the zip card is obviously car rentals. But I think 1979 01:35:34,840 --> 01:35:36,439 Speaker 14: I mean, we've been working on this now for over 1980 01:35:36,520 --> 01:35:38,960 Speaker 14: seven years with over one hundred and fifty people to 1981 01:35:39,640 --> 01:35:43,040 Speaker 14: make this technology work, and it just doesn't exist anywhere. 1982 01:35:43,320 --> 01:35:47,320 Speaker 14: And the what I find what really drives us is 1983 01:35:47,360 --> 01:35:49,599 Speaker 14: that we believe this new mobility service we. 1984 01:35:49,560 --> 01:35:51,719 Speaker 6: By the way, we call this driverless rental cars. 1985 01:35:51,800 --> 01:35:54,439 Speaker 14: Right, so we see the future where hopefully there will 1986 01:35:54,439 --> 01:35:57,600 Speaker 14: be robotaxis kind of the next generation of taxis or 1987 01:35:57,680 --> 01:36:00,639 Speaker 14: right hailing, and then there will be driverless rental cars. 1988 01:36:00,640 --> 01:36:03,960 Speaker 14: This is the concept that that we build, which is 1989 01:36:03,960 --> 01:36:06,680 Speaker 14: the next generation of course of car rental right or 1990 01:36:06,760 --> 01:36:10,480 Speaker 14: car sharing, as well as private car ownership right. And 1991 01:36:10,560 --> 01:36:13,439 Speaker 14: we believe this will significantly change how we live in 1992 01:36:13,479 --> 01:36:15,800 Speaker 14: cities hopefully. You know, we want to be seen as 1993 01:36:15,840 --> 01:36:18,920 Speaker 14: the company that got rid of private co ownership in 1994 01:36:19,280 --> 01:36:22,639 Speaker 14: cities because they're clogging our streets and not moving very much. 1995 01:36:22,760 --> 01:36:24,519 Speaker 14: And the main reason why we believe it's going to 1996 01:36:24,560 --> 01:36:27,280 Speaker 14: be so so big because it is door to door right, 1997 01:36:27,320 --> 01:36:28,320 Speaker 14: so we don't have to walk and. 1998 01:36:28,240 --> 01:36:29,080 Speaker 6: You don't have to park. 1999 01:36:29,360 --> 01:36:31,600 Speaker 14: But at the same time, it's half the price of 2000 01:36:31,600 --> 01:36:34,360 Speaker 14: the next best alternative, which is right hailing right, so 2001 01:36:34,439 --> 01:36:37,160 Speaker 14: it's by far, by far the most affordable way to 2002 01:36:37,200 --> 01:36:39,880 Speaker 14: get from A to B. And by lowering this price point, 2003 01:36:40,120 --> 01:36:41,960 Speaker 14: we really hope that we see a lot of people 2004 01:36:41,960 --> 01:36:45,400 Speaker 14: and we start seeing that using our service. You know, 2005 01:36:45,479 --> 01:36:47,160 Speaker 14: they day in and day out to get from A 2006 01:36:47,280 --> 01:36:48,040 Speaker 14: to B in cities. 2007 01:36:48,840 --> 01:36:50,680 Speaker 1: So you're doing this in Las Vegas, how do you 2008 01:36:50,720 --> 01:36:53,439 Speaker 1: scale up in other cities and also places where this 2009 01:36:53,600 --> 01:36:54,960 Speaker 1: type of thing may not be allowed. 2010 01:36:55,960 --> 01:36:59,519 Speaker 14: Yeah, so it's super exciting right now in Las Vegas. Right, 2011 01:36:59,520 --> 01:37:01,920 Speaker 14: so we cross over twenty five thousand trips, right, so 2012 01:37:01,960 --> 01:37:03,880 Speaker 14: you can actually get us in downtown Las Vegas. You 2013 01:37:03,880 --> 01:37:05,880 Speaker 14: can also get us on this strip right where there's 2014 01:37:05,920 --> 01:37:09,240 Speaker 14: all the hotels. We're growing now to one hundred vehicles, 2015 01:37:09,320 --> 01:37:12,519 Speaker 14: right and then beyond that in twenty twenty six. And yeah, 2016 01:37:12,520 --> 01:37:14,240 Speaker 14: we don't want to just be in Las Vegas, but 2017 01:37:14,280 --> 01:37:18,080 Speaker 14: we also want to launch other cities, right, so there 2018 01:37:18,160 --> 01:37:21,639 Speaker 14: is a backlock of cities that we've been talking to. Actually, 2019 01:37:21,680 --> 01:37:24,320 Speaker 14: a lot of cities really want us to come. How 2020 01:37:24,360 --> 01:37:26,920 Speaker 14: you can imagine this, and we made this public. We 2021 01:37:27,160 --> 01:37:31,080 Speaker 14: recently actually remotely drove in San Francisco right from Las Vegas, 2022 01:37:31,160 --> 01:37:34,760 Speaker 14: So think about that. Unlike, for example, robot taxis where 2023 01:37:34,760 --> 01:37:37,120 Speaker 14: you have to do a lot of you know a 2024 01:37:37,120 --> 01:37:39,920 Speaker 14: lot of time to go into a new city, with 2025 01:37:40,080 --> 01:37:43,720 Speaker 14: remote driving, you don't have to create very intensive you know, 2026 01:37:44,080 --> 01:37:47,799 Speaker 14: three D often based on lighter maps in the city, 2027 01:37:48,040 --> 01:37:51,080 Speaker 14: but it's a much faster process. So within like one 2028 01:37:51,120 --> 01:37:54,120 Speaker 14: to two weeks, we were able to remotely drive in 2029 01:37:54,160 --> 01:37:57,639 Speaker 14: San Francisco without any person inside, but from Las Vegas, 2030 01:37:57,680 --> 01:38:00,000 Speaker 14: So you can think about that. We have our centralize 2031 01:38:00,080 --> 01:38:02,120 Speaker 14: remote driving center in Las Vegas, and then we can 2032 01:38:02,200 --> 01:38:03,439 Speaker 14: just launch other cities. 2033 01:38:03,600 --> 01:38:06,040 Speaker 1: So you can activate a new city pretty quickly without 2034 01:38:06,240 --> 01:38:08,880 Speaker 1: you know, building a big, you know place for people 2035 01:38:08,920 --> 01:38:09,719 Speaker 1: to drive remotely. 2036 01:38:09,720 --> 01:38:11,439 Speaker 2: They could drive from anywhere. In the future. 2037 01:38:11,479 --> 01:38:14,280 Speaker 1: I imagine people theoretically be able to drive from their 2038 01:38:14,280 --> 01:38:14,840 Speaker 1: homes too. 2039 01:38:15,080 --> 01:38:19,160 Speaker 6: I mean that's you know, actually, it's funny. 2040 01:38:19,000 --> 01:38:23,600 Speaker 14: We just had a massive announcement in one of the 2041 01:38:23,640 --> 01:38:28,679 Speaker 14: newspapers where it says a home office for drivers. So 2042 01:38:29,160 --> 01:38:32,080 Speaker 14: many people think that that will be possible. It might 2043 01:38:32,080 --> 01:38:35,799 Speaker 14: be actually also downe in the let's say medium future. 2044 01:38:36,040 --> 01:38:40,280 Speaker 14: But of course, our remote driving center is highly like 2045 01:38:40,360 --> 01:38:45,240 Speaker 14: technology basically of course redundant power, redundant fiber, there's all 2046 01:38:45,320 --> 01:38:47,800 Speaker 14: kinds of you know, lock ins and so forth. So 2047 01:38:47,840 --> 01:38:50,360 Speaker 14: there's there's a lot of redundancy, safety, security and so 2048 01:38:50,400 --> 01:38:52,679 Speaker 14: forth that happens on the remote driver center side. 2049 01:38:52,720 --> 01:38:54,280 Speaker 6: So let's say for. 2050 01:38:54,520 --> 01:38:57,080 Speaker 14: The near future, it will still be in a centralized, 2051 01:38:57,880 --> 01:38:58,759 Speaker 14: centralized location. 2052 01:38:59,400 --> 01:39:02,840 Speaker 1: We're talking with the Thomas vander Oh of Vey dot 2053 01:39:02,880 --> 01:39:06,559 Speaker 1: iovey dot io. They are basically a rental car that's 2054 01:39:06,600 --> 01:39:10,280 Speaker 1: delivered driver list to your wherever you are, and then 2055 01:39:10,280 --> 01:39:11,840 Speaker 1: you can drop it off wherever you want and the 2056 01:39:11,840 --> 01:39:15,120 Speaker 1: remote driver will pick it up and virtually, I guess 2057 01:39:15,120 --> 01:39:17,040 Speaker 1: I should say, and just drive it back to the 2058 01:39:17,080 --> 01:39:20,960 Speaker 1: next person or whatever. Well, can you ever install this 2059 01:39:21,040 --> 01:39:24,040 Speaker 1: technology in someone's car, like a personal car, like like 2060 01:39:24,120 --> 01:39:26,800 Speaker 1: my car? Could you adapt it to like where I 2061 01:39:26,800 --> 01:39:28,840 Speaker 1: can make money by you using it? 2062 01:39:29,479 --> 01:39:35,360 Speaker 14: So that's basically down the line what we call integration 2063 01:39:35,479 --> 01:39:39,160 Speaker 14: to personal cars right now. So if you think about 2064 01:39:39,200 --> 01:39:41,559 Speaker 14: our technologies as a camera based system, so we don't 2065 01:39:41,560 --> 01:39:43,920 Speaker 14: need a lot of computers, we don't need light, oars, 2066 01:39:44,040 --> 01:39:47,880 Speaker 14: radars and all like the many senses that robotaxis need. 2067 01:39:47,960 --> 01:39:51,639 Speaker 14: So it's a very very inexpensive technology that you have 2068 01:39:51,720 --> 01:39:55,960 Speaker 14: to put put on vehicles. It takes in order to 2069 01:39:56,000 --> 01:39:58,320 Speaker 14: adapt to a new vehicle model. It takes a few weeks, right, 2070 01:39:58,360 --> 01:39:59,680 Speaker 14: So it's not like that we can just put it 2071 01:39:59,680 --> 01:40:02,080 Speaker 14: on any car. If you happen to have a Kia 2072 01:40:02,439 --> 01:40:05,240 Speaker 14: Electric e Nero that's the one that we're using, we 2073 01:40:05,280 --> 01:40:08,639 Speaker 14: could also put it onto your personal car. But yeah, 2074 01:40:08,760 --> 01:40:10,840 Speaker 14: it's not that we can just take our technology and 2075 01:40:10,880 --> 01:40:13,280 Speaker 14: put it onto any car right away. Having said that, 2076 01:40:13,320 --> 01:40:17,080 Speaker 14: we have you know, various partnerships in the works. One 2077 01:40:17,120 --> 01:40:19,800 Speaker 14: that we announced with stillentis which is like RAM and 2078 01:40:19,920 --> 01:40:24,120 Speaker 14: you know Pujol. And the exciting thing is that all 2079 01:40:24,160 --> 01:40:27,880 Speaker 14: the new vehicles that are being produced, they already have cameras, right, 2080 01:40:28,200 --> 01:40:31,559 Speaker 14: They all have the software and the pieces that is 2081 01:40:31,640 --> 01:40:35,080 Speaker 14: needed to basically make a vehicle remote driveable. So we 2082 01:40:35,120 --> 01:40:38,800 Speaker 14: see a future but that takes probably still like a 2083 01:40:38,840 --> 01:40:41,320 Speaker 14: couple of years, two three years maybe where you start 2084 01:40:41,360 --> 01:40:45,400 Speaker 14: seeing from the production line, you know, personal cars or 2085 01:40:45,439 --> 01:40:48,519 Speaker 14: any kind of vehicle being remote drivable, right because you 2086 01:40:48,560 --> 01:40:50,800 Speaker 14: don't need to add any additional hardware on these vehicles 2087 01:40:50,840 --> 01:40:53,559 Speaker 14: because they already have the cameras and so forth. So 2088 01:40:54,000 --> 01:40:56,040 Speaker 14: then in your personal car, you can get a car 2089 01:40:56,240 --> 01:40:57,680 Speaker 14: and then say, okay, I don't want to part my 2090 01:40:57,720 --> 01:41:00,200 Speaker 14: own car, so you can get a remote valet or 2091 01:41:00,240 --> 01:41:02,240 Speaker 14: maybe had a few glasses to drink at the party, 2092 01:41:02,280 --> 01:41:04,640 Speaker 14: and that car drives you back right fully, So you 2093 01:41:04,680 --> 01:41:08,280 Speaker 14: have your own personal chauffeur or drives your kids to school, 2094 01:41:08,680 --> 01:41:11,240 Speaker 14: or the Airbnb of cars, you can share your car 2095 01:41:11,280 --> 01:41:13,560 Speaker 14: with friends and families or with a larger network. So 2096 01:41:13,600 --> 01:41:15,479 Speaker 14: all these things will be possible, but it will take 2097 01:41:15,880 --> 01:41:18,040 Speaker 14: a little bit of time just because that needs full 2098 01:41:18,080 --> 01:41:21,320 Speaker 14: integration with the automobiles. 2099 01:41:20,880 --> 01:41:22,720 Speaker 1: With the tech stack built into the car. All right, 2100 01:41:22,720 --> 01:41:27,960 Speaker 1: Thomas Vandro a fascinating conversation. Check it out. It's vay 2101 01:41:28,160 --> 01:41:31,160 Speaker 1: dot Io. Next time you're in Las Vegas, get a 2102 01:41:31,200 --> 01:41:35,280 Speaker 1: rental car delivered driverless, and then you drive. You take 2103 01:41:35,320 --> 01:41:37,160 Speaker 1: over and drive it, and then you just return it. 2104 01:41:37,720 --> 01:41:40,519 Speaker 1: Eighty eight rich one oh one. We're gonna do feedback 2105 01:41:40,600 --> 01:41:49,120 Speaker 1: coming up right after this. Welcome back to rich on Tech. 2106 01:41:49,160 --> 01:41:51,799 Speaker 1: We are going to get right into the feedback segment 2107 01:41:51,880 --> 01:41:56,400 Speaker 1: because see it is overflowing this week. Jan writes in 2108 01:41:56,640 --> 01:42:00,479 Speaker 1: l L listening and OMG, children should be seen and 2109 01:42:00,520 --> 01:42:02,200 Speaker 1: not heard. Came out of my father's mouth on a 2110 01:42:02,240 --> 01:42:04,639 Speaker 1: regular basis like you. I grew up in New Jersey, 2111 01:42:05,080 --> 01:42:08,160 Speaker 1: Italian family, second of seven. Wouldn't trade it for anything. 2112 01:42:08,240 --> 01:42:11,960 Speaker 1: Enjoy your show. My tech life started selling IBM typewriters, 2113 01:42:12,080 --> 01:42:14,400 Speaker 1: ending with Cisco. I'm obviously much older than you, but 2114 01:42:14,439 --> 01:42:17,400 Speaker 1: thrilled to have been in tech. Thanks for all you do. Jan, 2115 01:42:17,600 --> 01:42:19,519 Speaker 1: Oh Jan, I'm glad I'm not the only one. Okay, 2116 01:42:19,520 --> 01:42:21,400 Speaker 1: So I guess that was a thing that people said. 2117 01:42:22,479 --> 01:42:25,000 Speaker 1: Karen writes in thank you, I found a great local 2118 01:42:25,040 --> 01:42:27,519 Speaker 1: tech who did exactly what you suggested from my Windows 2119 01:42:27,600 --> 01:42:30,160 Speaker 1: ten to eleven upgrade. I now have a Microsoft account 2120 01:42:30,160 --> 01:42:32,960 Speaker 1: and I'm all set for another year. He's a fan 2121 01:42:33,040 --> 01:42:36,040 Speaker 1: of you two. I watch you regularly on TV. I'm 2122 01:42:36,080 --> 01:42:38,519 Speaker 1: constantly amazed at your knowledge. You're such a nice guy 2123 01:42:38,600 --> 01:42:39,360 Speaker 1: and so smart. 2124 01:42:39,680 --> 01:42:41,400 Speaker 2: Oh thank you, Karen. I'll let you talk all day. 2125 01:42:42,000 --> 01:42:44,000 Speaker 1: To take the time to help someone like me who's 2126 01:42:44,040 --> 01:42:47,160 Speaker 1: not very techy, Ron writes in I know I'm a 2127 01:42:47,160 --> 01:42:49,040 Speaker 1: bit behind, but I wanted to mention something that might 2128 01:42:49,080 --> 01:42:51,439 Speaker 1: help the listener who lost music files on their Mac 2129 01:42:51,520 --> 01:42:55,240 Speaker 1: or iPhone. Apple still offers iTunes Match, even though they 2130 01:42:55,240 --> 01:42:58,240 Speaker 1: don't promote it much anymore. It stores all your music 2131 01:42:58,240 --> 01:43:00,920 Speaker 1: in the cloud, including songs rip from CDs, and it 2132 01:43:00,920 --> 01:43:03,840 Speaker 1: does not count against your cloud storage. You can stream 2133 01:43:03,920 --> 01:43:06,120 Speaker 1: or download your songs anytime, and if you upload a 2134 01:43:06,120 --> 01:43:09,559 Speaker 1: lower quality track, Apple replaces it with a higher quality version. 2135 01:43:10,000 --> 01:43:11,920 Speaker 1: It's about twenty five dollars a year, and I found 2136 01:43:11,920 --> 01:43:15,559 Speaker 1: it worth every penny. Have a blessed day, Rich Thanks 2137 01:43:15,560 --> 01:43:17,800 Speaker 1: for your show. Your attitude, patience, and knowledge are all 2138 01:43:17,880 --> 01:43:21,960 Speaker 1: greatly appreciated. Love the variety of things you cover. Wow, 2139 01:43:22,080 --> 01:43:24,880 Speaker 1: iTunes Match with sort of this middle technology back in 2140 01:43:24,960 --> 01:43:27,120 Speaker 1: the day when we were going from our own collections 2141 01:43:27,160 --> 01:43:29,160 Speaker 1: to the cloud. But it sounds like they still offer it, 2142 01:43:29,280 --> 01:43:32,000 Speaker 1: and if you have your own collection, easy way to 2143 01:43:32,120 --> 01:43:36,320 Speaker 1: take advantage of that. Paul from Columbus, Indiana says Rich, 2144 01:43:36,400 --> 01:43:38,240 Speaker 1: I enjoy your show, but I wanted to point out 2145 01:43:38,240 --> 01:43:41,240 Speaker 1: that Apple TV Plus is more than just comedies. They're 2146 01:43:41,240 --> 01:43:44,080 Speaker 1: doing incredible work in sci fi with shows like for 2147 01:43:44,120 --> 01:43:48,880 Speaker 1: All Mankind, Foundation, Invasion, Dark Matter, Silo, Monarch, and The Gorge. 2148 01:43:49,160 --> 01:43:52,160 Speaker 1: That's why I subscribe. If you're into high quality sci 2149 01:43:52,200 --> 01:43:53,960 Speaker 1: fi shows, give them a try. I think you'll be 2150 01:43:54,000 --> 01:43:56,920 Speaker 1: pleasantly surprised. I think that was last week I said 2151 01:43:56,960 --> 01:43:59,240 Speaker 1: that I'm paying all this money for Apple TV Plus 2152 01:43:59,280 --> 01:44:00,360 Speaker 1: I only watch like one thing. 2153 01:44:01,280 --> 01:44:02,400 Speaker 2: Maybe I'll give those a shot. 2154 01:44:02,760 --> 01:44:06,080 Speaker 1: Todd writes in Rich great newsletter about your Japan trip. 2155 01:44:06,120 --> 01:44:08,559 Speaker 1: I thought I was the only one still using STM bags. 2156 01:44:08,960 --> 01:44:11,400 Speaker 1: Microcenter used to carry them years ago, and I really 2157 01:44:11,479 --> 01:44:14,120 Speaker 1: liked them. Thanks again for your trip report. I'm still 2158 01:44:14,160 --> 01:44:16,240 Speaker 1: looking through your travel gear to see what I can 2159 01:44:16,280 --> 01:44:19,519 Speaker 1: add to my own bag. Yes, last week's newsletter was 2160 01:44:19,760 --> 01:44:25,120 Speaker 1: everything I brought to Japan, and Yes, Ronald writes in 2161 01:44:25,160 --> 01:44:27,000 Speaker 1: along the same notes, Hey, Rich, with all the tech 2162 01:44:27,040 --> 01:44:29,919 Speaker 1: gear you packed, did you have any room left for clothes. 2163 01:44:30,400 --> 01:44:32,080 Speaker 1: I've heard that if you do what you love is 2164 01:44:32,120 --> 01:44:34,360 Speaker 1: your job, you never work a day in your life. 2165 01:44:34,920 --> 01:44:40,400 Speaker 1: Enjoy my suitcase. My carry on was mostly gadgets. My 2166 01:44:40,439 --> 01:44:43,120 Speaker 1: suitcase was all my clothes, and I've got packing down 2167 01:44:43,200 --> 01:44:46,160 Speaker 1: to a science. Believe me, down to a science. I 2168 01:44:46,200 --> 01:44:47,800 Speaker 1: do not bring one thing that I do not need. 2169 01:44:49,320 --> 01:44:51,559 Speaker 1: Leo writes in, once again, great show. I have to 2170 01:44:51,640 --> 01:44:55,000 Speaker 1: disagree with your advice to toss that spare wired keyboard. 2171 01:44:55,439 --> 01:44:58,559 Speaker 1: As someone who refurbishes and repairs computers, I've seen plenty 2172 01:44:58,600 --> 01:45:01,639 Speaker 1: of situations where having one on hand can save the day, 2173 01:45:01,680 --> 01:45:04,160 Speaker 1: like when you spill coffee on your main keyboard right 2174 01:45:04,240 --> 01:45:06,400 Speaker 1: before work. Plug in the spare and you're back up 2175 01:45:06,439 --> 01:45:08,760 Speaker 1: and running instead of heading to the store. And yes, 2176 01:45:08,920 --> 01:45:14,599 Speaker 1: keyboards do go bad. Thank you, Leo. Yeah, Leo writes 2177 01:45:14,640 --> 01:45:18,960 Speaker 1: in often too either dispute what I say or agree 2178 01:45:18,960 --> 01:45:19,639 Speaker 1: with what I say. 2179 01:45:19,920 --> 01:45:22,080 Speaker 2: Either way, I love it. I'm always here for it, Leo. 2180 01:45:22,160 --> 01:45:22,479 Speaker 2: Thank you. 2181 01:45:23,520 --> 01:45:26,080 Speaker 1: Jim rights in Leo, by the way, works for us, 2182 01:45:26,080 --> 01:45:30,160 Speaker 1: should mention the laptop ELF so they refurbished computers and 2183 01:45:30,160 --> 01:45:32,519 Speaker 1: give them to charity, so the Laptop Elf Project. 2184 01:45:32,560 --> 01:45:33,040 Speaker 2: Look it up. 2185 01:45:34,040 --> 01:45:36,759 Speaker 1: Jim rights in, I upgraded my Lenovo to Windows eleven. 2186 01:45:36,800 --> 01:45:39,760 Speaker 1: Geek Squad removed two viruses, deleted twenty eight gigs of 2187 01:45:39,800 --> 01:45:42,000 Speaker 1: temp files, and did a tune up. The upgrade costs 2188 01:45:42,000 --> 01:45:43,720 Speaker 1: one hundred and forty nine dollars. To tune up was 2189 01:45:43,800 --> 01:45:46,160 Speaker 1: ninety nine. They did not replace the hard drive. They 2190 01:45:46,280 --> 01:45:48,880 Speaker 1: upgraded it to be compatible with Windows eleven. What does 2191 01:45:48,920 --> 01:45:52,360 Speaker 1: that mean? My computer is much faster and it was 2192 01:45:52,400 --> 01:45:57,880 Speaker 1: already okay before. Well, good job, Jim Mark says, Rich, 2193 01:45:57,880 --> 01:46:00,200 Speaker 1: I heard you about talking about TVs that won't turn 2194 01:46:00,280 --> 01:46:00,519 Speaker 1: back on. 2195 01:46:00,560 --> 01:46:01,000 Speaker 2: I've been there. 2196 01:46:01,040 --> 01:46:03,000 Speaker 1: I thought I was on candid camera the first time 2197 01:46:03,040 --> 01:46:05,040 Speaker 1: it happened. I've had a long history at Samsung, and 2198 01:46:05,120 --> 01:46:07,479 Speaker 1: just recently I had to unplug my TV overnight and 2199 01:46:07,520 --> 01:46:10,640 Speaker 1: hold the power button down for fifteen seconds to discharge it. 2200 01:46:10,720 --> 01:46:13,200 Speaker 1: Believe it or not, that actually fixed the problem. All right, 2201 01:46:14,840 --> 01:46:19,120 Speaker 1: let's see here, uh okay, Rick writes in here's a 2202 01:46:19,160 --> 01:46:23,280 Speaker 1: creative way to stop robocalls. Put in your contacts a 2203 01:46:23,360 --> 01:46:25,559 Speaker 1: friendly ring tones you know when it's someone you want 2204 01:46:25,600 --> 01:46:28,400 Speaker 1: to answer for everyone else, Set a default RINGTNE. In 2205 01:46:28,439 --> 01:46:31,080 Speaker 1: my case, the CSI Las Vegas theme. Who are you 2206 01:46:31,479 --> 01:46:33,720 Speaker 1: so that when that rings you let it go to voicemail? 2207 01:46:34,360 --> 01:46:36,600 Speaker 1: All right, Rick, that's a lot of work though, to 2208 01:46:36,600 --> 01:46:40,320 Speaker 1: set up everyone as their own ring tone. Les rights in, Hey, Rich, 2209 01:46:40,439 --> 01:46:43,080 Speaker 1: I heard your segment of Microsoft Office and I wanted 2210 01:46:43,080 --> 01:46:45,040 Speaker 1: to share that I've had great success with the open 2211 01:46:45,160 --> 01:46:48,840 Speaker 1: source Libra Office. It can open and save Microsoft Office 2212 01:46:48,840 --> 01:46:51,519 Speaker 1: files with no problem. Always enjoy your show and newsletter. 2213 01:46:51,560 --> 01:46:54,599 Speaker 1: Hope all is well, and Jan writes in to say 2214 01:46:54,600 --> 01:46:56,519 Speaker 1: thank you. I love your show, which I listened to 2215 01:46:56,640 --> 01:47:00,920 Speaker 1: on seven to ten wor in New York. Thank you 2216 01:47:01,080 --> 01:47:03,479 Speaker 1: Jan for listening there, appreciate it. That's going to do 2217 01:47:03,520 --> 01:47:06,160 Speaker 1: it for this episode of the show. You can find 2218 01:47:06,160 --> 01:47:08,400 Speaker 1: links to everything I mentioned on my website. Just go 2219 01:47:08,439 --> 01:47:11,599 Speaker 1: to rich on tech dot tv. I am on social media. 2220 01:47:12,360 --> 01:47:15,760 Speaker 1: You can find me at rich on tech. Next week 2221 01:47:16,080 --> 01:47:18,479 Speaker 1: we're gonna have the journalist on who created her own 2222 01:47:18,600 --> 01:47:22,719 Speaker 1: AI assistant and the app that claims to be even 2223 01:47:22,920 --> 01:47:26,439 Speaker 1: more secure than Signal. Thank you so much for listening. 2224 01:47:26,479 --> 01:47:28,200 Speaker 1: There are so many ways you can spend your time. 2225 01:47:28,280 --> 01:47:30,559 Speaker 1: I really do appreciate you spending it right here with me. 2226 01:47:31,000 --> 01:47:33,040 Speaker 1: If you want to get your message into the feedback. 2227 01:47:33,160 --> 01:47:36,040 Speaker 1: Just go to my website rich on tech dot tv, 2228 01:47:36,680 --> 01:47:38,799 Speaker 1: and if you'd like to sign up for my newsletter, 2229 01:47:38,840 --> 01:47:41,040 Speaker 1: it is there as well. Just go to rich on 2230 01:47:41,080 --> 01:47:45,120 Speaker 1: tech dot tv and sign up. The newsletter is free, 2231 01:47:46,240 --> 01:47:48,320 Speaker 1: so if you want to just get an update every 2232 01:47:48,320 --> 01:47:50,120 Speaker 1: week of all the things that I'm thinking about and 2233 01:47:50,120 --> 01:47:52,240 Speaker 1: talking about and telling you about, it is all there 2234 01:47:52,280 --> 01:47:55,800 Speaker 1: in the newsletter. One reminder before I go, please do 2235 01:47:55,920 --> 01:47:59,280 Speaker 1: not text and drive. Do not drive distracted, not just 2236 01:47:59,320 --> 01:48:02,280 Speaker 1: for your safety but for the safety of everyone around you. 2237 01:48:02,680 --> 01:48:07,519 Speaker 1: Thanks everyone who makes the show possible. We've got yurrel 2238 01:48:07,600 --> 01:48:10,600 Speaker 1: here today. Thank you filling in for Bobo. Bobo is 2239 01:48:10,600 --> 01:48:14,240 Speaker 1: there supervising. We've got Kim on phones. My name is 2240 01:48:14,320 --> 01:48:17,360 Speaker 1: rich Demiro. I will talk to you real soon.