Speaker 1: Apple surprises us with new laptops and a new home pod.
Speaker 1: Amazon makes customers frown with its latest move. Why you
Speaker 1: should change this setting on your password manager? Plus your
Speaker 1: tech questions answered. What's going on? I'm Rich Demiro and
Speaker 1: this is Rich on Tech. This show where I talk
Speaker 1: about the tech stuff I think you should know about.
Speaker 1: It's also the place where I answer the questions that
Speaker 1: you ask me. I'm the tech reporter at KTLA Channel
Speaker 1: five in Los Angeles. And if it's your first time
Speaker 1: tuning in for a while, yes, I've taken over for
Speaker 1: Leo Laporte, who has retired from radio. This is a
Speaker 1: brand new show. Thanks so much for tuning in and listening.
Speaker 1: All right, So this show is going to be packed
Speaker 1: with useful news, tech tips, reviews, cool new apps and websites,
Speaker 1: plus interviews and information to keep you safe and productive. Online.
Speaker 1: Phone lines are open. The phone number to call is
Speaker 1: one eight eight eight Rich one oh one. That's one
Speaker 1: eight eight eight seven four.
Speaker 2: To two four to one zero one.
Speaker 1: You want to talk to me, We've got a couple
Speaker 1: hours to do that right here. Saw a story this
Speaker 1: week about gen z. These are young adults that were
Speaker 1: born anywhere between the late nineteen nineties to the early
Speaker 1: twenty tens. Apparently they are turning to flip phones. So
Speaker 1: I know that we hear stories over and over about,
Speaker 1: you know, different kind of trends that we see with
Speaker 1: the young people and technology and how they reject some
Speaker 1: of the new stuff in favor of the old stuff.
Speaker 1: This was both on The Today Show and CNN, and
Speaker 1: the bottom line is, you know what's happening here. They're
Speaker 1: sick and tired of their smartphones consuming them. Have you
Speaker 1: ever waited in a line anywhere, like at Starbucks or yesterday,
Speaker 1: I was waiting for a pizza I was picking up,
Speaker 1: and my initial reaction while I'm waiting for this pizza
Speaker 1: is to just look at my phone and to just
Speaker 1: sit there and you know, scroll Instagram, scroll Facebook, scroll Twitter.
Speaker 2: And I sat there.
Speaker 1: It's one of these pizza places that has like all
Speaker 1: the photos on the wall and stuff, you know, of
Speaker 1: the old celebrities that came in there, and the movie
Speaker 1: posters and old pictures of New York City. I was like,
Speaker 1: what am I doing? Let me look at some of
Speaker 1: this stuff in this restaurant. You know, they put this
Speaker 1: stuff up for a reason. And so I put my
Speaker 1: phone away and it was really tough. It's not easy.
Speaker 1: But this is what's leading these young people to put
Speaker 1: away their phones. They just want their smartphone to be
Speaker 1: quiet again. So they're picking up phones like the Nokia
Speaker 1: twenty seven to eighty flip phone, a phone that just
Speaker 1: does camera, texting and calls, all the basics you need.
Speaker 1: They want to be present with each other. In the
Speaker 1: CNN article, they quoted Camilla Cabello, the singer. She said,
Speaker 1: I'm team flip phone Revolution, and then actress Dove Cameron,
Speaker 1: who is on the Disney Channel show Livin Maddie, said
Speaker 1: she switched to a flip phone. Spending too much time
Speaker 1: on the phone and looking at social media is quote
Speaker 1: really bad for me. She said, I found I went
Speaker 1: through my tech closet and I found an old flip
Speaker 1: phone that I had tested a while back from Alcatel
Speaker 1: and it's the Go Flip and I charged it up
Speaker 1: last night and just has this reassuring you know that
Speaker 1: sound like that when you close it. Remember when you
Speaker 1: were done with a phone conversation, you just close the
Speaker 1: phone and you knew it was over. Now, when people
Speaker 1: hang up, I don't even know they're still there. Because
Speaker 1: I look at my phone, I still see the little
Speaker 1: waves at the top of my phone, so I never
Speaker 1: know if they're still there or not. But this is
Speaker 1: the trend because here's the thing. Technology has made our
Speaker 1: lives easier, but it also has made our lives a
Speaker 1: bit more complicated. For instance, I was booking a flight
Speaker 1: to go home from New Jersey, and I was booking
Speaker 1: a flight to go home with my kid, just me
Speaker 1: and him, kind of like some you know, father son
Speaker 1: bonding time. See my family back east. There are no
Speaker 1: less than five seating areas you can choose from on
Speaker 1: a United Airlines plane, Basic Economy, Economy, Preferred Economy, Economy Plus,
Speaker 1: Premium Plus, and Business Class. Now, as much as my
Speaker 1: kid was saying, hey he wanted that live flat seat,
Speaker 1: I don't think we're doing that one. But each one
Speaker 1: of these seating areas comes with their own rules and
Speaker 1: restrictions and price. There's entire industries built around where to
Speaker 1: sit on a plane. Have you looked at the website
Speaker 1: like seat Guru. I mean, before I book any flight,
Speaker 1: I'm sitting there looking and some of the seats are
Speaker 1: in red. Don't sit there. Some of them are in yellow.
Speaker 1: It's you might want to wait and see.
Speaker 2: On that one.
Speaker 1: Some seats are in green and then some seats are
Speaker 1: just nothing. There's also on the United website a virtual
Speaker 1: walkthrough of the plane, so you can see in three
Speaker 1: D where to sit on this plane, and you can
Speaker 1: walk from the front of the plane to the back
Speaker 1: of the plane.
Speaker 2: I mean, it's pretty wild. Now.
Speaker 1: Restaurants in entertainment that might be the most complicated.
Speaker 3: Now.
Speaker 1: So when I'm booking a restaurant, and maybe this is
Speaker 1: just me, I might as well be doing a research
Speaker 1: paper on this rest because I am researching it from
Speaker 1: every angle possible. We're going to a play in dinner soon,
Speaker 1: and the first thing I did was tweet about, Hey,
Speaker 1: are there any good restaurants around this theater that we're
Speaker 1: going to? And of course I got a bunch of
Speaker 1: responses from a whole bunch of people telling me this restaurant,
Speaker 1: that restaurant, why this one's good, why that one's bad,
Speaker 1: why this one is you know in the middle, then
Speaker 1: of course there's yelp. If a restaurant has less than
Speaker 1: four to five stars, are you even gonna consider going
Speaker 1: to that restaurant? And don't mind looking at all the
Speaker 1: photos of the interior, the exterior, the random reviews from
Speaker 1: people you don't know. I mean, I could scroll this
Speaker 1: stuff for hours just to pick a restaurant. Then, of
Speaker 1: course there's the question of do you check out the
Speaker 1: menu before you go to the restaurant. Now, I come
Speaker 1: from the side of I would like to be a
Speaker 1: little surprised when I go in this place, but I
Speaker 1: also want to make sure they have something that I like,
Speaker 1: and so I'll kind of peruse the menu, see what
Speaker 1: it's like, see what things are on there, see what
Speaker 1: the prices are like. I was looking up the directions
Speaker 1: to the play and it, you know, on ways, it
Speaker 1: tells you the best place to park. Many wasers park
Speaker 1: at this parking lot, which is near the theater. And
Speaker 1: if you've been on Google Maps, they've got a thing
Speaker 1: called a match score. So Google somehow looks at all
Speaker 1: the restaurants that you've gone to in your lifetime, and
Speaker 1: the places that you've looked up, and the reviews that
Speaker 1: you've made and the pictures you've uploaded, and each restaurant
Speaker 1: now has a score of is it a good match
Speaker 1: for you? Eighty seven percent ninety seven percent. If I'm
Speaker 1: not like at a ninety five percent. Maybe I'm not
Speaker 1: going to that restaurant because Google's thinking it's not good
Speaker 1: for me, and Google knows everything about me.
Speaker 2: Maybe I just don't go.
Speaker 1: I've even done the thing where I'll see how long
Speaker 1: it is to uber from my house to the restaurant
Speaker 1: from the restaurant back home. Maybe I'm going somewhere else
Speaker 1: in between. I want to see how much that uber is.
Speaker 1: It's a lot. It's like by the time I get
Speaker 1: to this restaurant, I'm exhausted. Now what about the table
Speaker 1: you get at a restaurant. I was making a reservation
Speaker 1: for a restaurant in Las Vegas the other day and
Speaker 1: it said, do you want to sit by the window?
Speaker 1: It's an extra twenty five dollars that'll give you an
Speaker 1: unobstructed view of the Las Vegas Strip. Now I've sat
Speaker 1: in this restaurant several times. I never really thought about that.
Speaker 1: I mean, I could see the strip from the tables
Speaker 1: I was at, but I never sat next to the window.
Speaker 1: Maybe because I never paid. There's a startup called Tables
Speaker 1: that's table with a Z. They say on their website
Speaker 1: that diners are willing to pay for their preferred table
Speaker 1: so this is coming. The ability to book the table
Speaker 1: you want at a restaurant, just like booking the seat
Speaker 1: on the plane that you want. So now you want
Speaker 1: that window seat, You're gonna pay a little extra for that.
Speaker 1: You want the seat in the good dining room, You're
Speaker 1: gonna pay a little extra for that, and guaranteed people
Speaker 1: will probably pay.
Speaker 2: It's a lot.
Speaker 1: By the time you get to the restaurant, everything feels familiar,
Speaker 1: down to the dish that they put in front of you.
Speaker 1: I don't know, can we go back to the old
Speaker 1: way at this point? I mean, I don't know about you,
Speaker 1: but when I was growing up, here's how you picked
Speaker 1: a restaurant. You walked around. You were in a new city.
Speaker 1: You walk down the block. Oh, that place looks good.
Speaker 1: Let's go in there, let's see how it is. And
Speaker 1: maybe you might have looked at the menu that was
Speaker 1: sitting outside the restaurant. Maybe maybe you snuck a peek
Speaker 1: at it. Maybe you talk to the made or d
Speaker 1: for a second about hey, what do you have?
Speaker 2: What's good?
Speaker 1: And you know, once you went to the restaurant, then
Speaker 1: you discussed with your tablematee whether that was your friend
Speaker 1: or your spouse or whoever or the group you would
Speaker 1: say like, hey, what'd you think of that place? Was
Speaker 1: it good? Was it bad? And that's the way things
Speaker 1: worked for many, many years. So technology is fun, it's amazing.
Speaker 1: I love all these things. And maybe I'm the only
Speaker 1: one that does this stuff. Maybe you're listening to me
Speaker 1: and you're saying, rich, nobody else does that. Nobody else
Speaker 1: researches all the different angles of these restaurants and plane
Speaker 1: seats and you know, tickets, Oh yeah, what about booking
Speaker 1: a ticket for a concert or the play. Even I
Speaker 1: was on this website called a view for my Seat,
Speaker 1: and I'm popping in the seat numbers. I'm on ticket Master,
Speaker 1: and I'm like cross referencing the exact and seats and
Speaker 1: putting him into this website to see pictures that other
Speaker 1: people have taken from that seat, so I can say, oh,
Speaker 1: that's a pretty good view from the right there, or
Speaker 1: the left or the orchestra. I mean, these are the
Speaker 1: things we do nowadays, all thanks to technology. Back in
Speaker 1: the day, maybe things were just a little simpler, where
Speaker 1: we didn't have to think about the exact place we
Speaker 1: were going to sit on a plane, in a restaurant
Speaker 1: or in a theater or in a gymnasium.
Speaker 2: I don't know.
Speaker 1: Anyway, I'm not giving it up. I still love it. It's
Speaker 1: all a lot of fun, and this is the stuff
Speaker 1: that I think about on a weekly basis. Wait till
Speaker 1: I tell you about my dilemma with the new Apple laptops.
Speaker 1: We've got a great show coming up today. We're going
Speaker 1: to talk about some of the surprise announcements from Apple
Speaker 1: new laptops fourteen and sixteen inch laptops. They also have
Speaker 1: a new speaker called the home Pod. Amazon is shutting
Speaker 1: down a popular charity program. I'll tell you about that.
Speaker 1: If you have a small business, there's a new tool
Speaker 1: that you need to know about for sure. And I've
Speaker 1: got three guests this weeks, including a reviewer from Wired,
Speaker 1: a cybersecurity expert, and the guy who has helped millions
Speaker 1: digitize their personal photos. The phone lines are open. The
Speaker 1: phone number is one eighty eight Rich one on one.
Speaker 1: You're listening to me, Rich DeMuro. This is rich on Tech.
Speaker 1: Welcome back to rich on Tech. My name is Rich DeMuro.
Speaker 1: You can find me on social media at rich on Tech.
Speaker 1: Check me out on Instagram, Twitter or Facebook. Steve is
Speaker 1: in Murrieta, California. Steve, Welcome to the show.
Speaker 4: Yeah, Hi, rich G.
Speaker 5: Thank to you.
Speaker 6: I have a quick question. I just recently upgraded to
Speaker 6: the iPhone fourteen pro line in you know what the
Speaker 6: new USBC charging cables? Do I need to throw away
Speaker 6: all my old chargers because what the cell phone stores
Speaker 6: are telling me, oh, you got to buy this new
Speaker 6: high watt twenty five thirty watch charger because if you
Speaker 6: don't use your old chargers, it's going to ruin the battery.
Speaker 6: So I don't know is it a sales gimmick or
Speaker 6: is there some truth behind the new cables and the
Speaker 6: higher output charging either the cigarette car adaptor or the
Speaker 6: wall chargers and or the flat touch chargers.
Speaker 2: And which phone did you get?
Speaker 6: iPhone fourteen Pro?
Speaker 4: Oh?
Speaker 2: Nice, nice choice? And you loving that phone so far?
Speaker 6: Actually I am. Yeah. I came from the XSS, so
Speaker 6: it's been a few years since I've upgraded, so I'm
Speaker 6: really really pleased with it.
Speaker 7: Yeah.
Speaker 2: Oh nice. Well, okay, so you know they're sort of
Speaker 2: they're sort of half right in this stuff.
Speaker 1: So I don't think that the old chargers are going
Speaker 1: to ruin the battery on this phone. That's probably not
Speaker 1: the case number one, it's a charger. It's going to work,
Speaker 1: it's just going to be very slow. So I think
Speaker 1: the biggest change that you're looking at here is do
Speaker 1: you want fast charging on this device? So if you
Speaker 1: are charging it overnight and and it's just gonna be
Speaker 1: sitting on the charger for a very long time, you
Speaker 1: can probably safely use your old cables and chargers and
Speaker 1: you'll be okay. Now, what you're referring to is USB
Speaker 1: C the new charger, So in the box of the
Speaker 1: new iPhone, you actually just get a cable. You don't
Speaker 1: get the charging brick that plugs into the wall anymore.
Speaker 1: And if you look at the cable that you get,
Speaker 1: it won't plug into your old chargers because they're using
Speaker 1: a larger size USB port and the new USB is
Speaker 1: USB C and it's much smaller. So those new cables
Speaker 1: are not going to plug into the old charging bricks.
Speaker 1: So do you get a new brick? My recommendation would
Speaker 1: probably be yes. And the reason for that is not
Speaker 1: that you're going to ruin your phone with the old chargers,
Speaker 1: is that you will be able to charge your phone
Speaker 1: a lot faster with the new cable setup and The
Speaker 1: reason that is is because the old phones don't support
Speaker 1: fast charging. So the iPhone eight and up support fast charging.
Speaker 1: So you actually had a phone that would you know,
Speaker 1: fast charge back with your older phone, but you're using
Speaker 1: the older cables anyway, So I would probably recommend getting
Speaker 1: the newer charger. And the one you want is the
Speaker 1: twenty want USB C charger, and so you can get
Speaker 1: it from Apple, you can get it on Amazon. I
Speaker 1: like to get ones that are not sort of like
Speaker 1: the super duper cheap ones, because you know, it is electrical,
Speaker 1: it is charging, So maybe pick up a brand that's
Speaker 1: that's highly rated. You know, there's there's many many out there,
Speaker 1: but you know, if you want Apple's specific you can
Speaker 1: do that one as well. But that's really what you're
Speaker 1: going to notice, Steve, is that your phone's going to
Speaker 1: charge a lot faster.
Speaker 2: Now.
Speaker 1: Apple says that you are going to get about a
Speaker 1: fifty percent charge in around thirty minutes, and that's if
Speaker 1: you're using the USB C a lightning cable with one
Speaker 1: of the fast adapters. And so you want a USB
Speaker 1: C power adapter that supports USB c PD, which is
Speaker 1: power livery and you can look on the back of
Speaker 1: the the you know, if you look on Amazon, it'll
Speaker 1: basically say if it's a PD, or if you go
Speaker 1: into a store, just look for one that's labeled PD.
Speaker 1: And twenty watts is really the magic number that you're
Speaker 1: looking for. Here, you can use one that's faster. It's
Speaker 1: not going to ruin the phone. The phone is going
Speaker 1: to regulate the charging situation itself.
Speaker 2: So but it's a good question.
Speaker 1: It's you know, it's one of these things where we
Speaker 1: have all these cables around, We're we already you know,
Speaker 1: they're already in different places, whether they're at work, whether
Speaker 1: they're at home, in the car. You don't need to
Speaker 1: replace them overnight. But if you're noticing that your phone
Speaker 1: is charging really slow, that's when you want to replace them.
Speaker 1: And that's really the only reason that I would see
Speaker 1: for that. I you know, when it comes to charging,
Speaker 1: the iPhone's actually pretty slow compared to a lot of
Speaker 1: other Android phones out there. So for instance, when I
Speaker 1: was on a trip and I was using my phone
Speaker 1: all day long, it was like I'd get back to
Speaker 1: the hotel room before dinner and I literally could not
Speaker 1: charge my iPhone fast enough. It just would not charge.
Speaker 1: And so when you're comparing against something like a Samsung
Speaker 1: phone that can charge it maybe forty five watts, it's
Speaker 1: a lot faster. And then you've got phones like the
Speaker 1: one plus Android phones that charge extremely fast. I mean
Speaker 1: they have like super fast charging built in, but you
Speaker 1: need a very specific charger that they sell and even
Speaker 1: a specific cable that they sell that for best results.
Speaker 1: And then the Pixel is somewhere in the middle. So
Speaker 1: if you had to rank the charging speeds of different phones,
Speaker 1: it'd be like iPhone at the bottom, then it would
Speaker 1: be Pixel phones, then it would be Samsung phones, and
Speaker 1: then it would be the one plus phones. So charging
Speaker 1: is definitely a thing. I think it's less important than
Speaker 1: it was before because these batteries are lasting much longer,
Speaker 1: but at the same time, it's still a thing. It's
Speaker 1: you know, it's a big deal to make sure your
Speaker 1: phone is fully charged up. And also you've got a
Speaker 1: phone that has wireless charging as well, so maybe think
Speaker 1: about getting in on that wireless charging situation too. Steve,
Speaker 1: good question. Enjoy the new phone. I think you'll have
Speaker 1: a lot of fun with it. All right, let's talk
Speaker 1: about Google. This is you know, we've seen all these
Speaker 1: layoffs with big tech companies. And this is not really
Speaker 1: a show where we're going to talk about, you know,
Speaker 1: stuff like this in a big way, because you know,
Speaker 1: this show is for consumers, so it's how do things
Speaker 1: affect you? And this is more of an industry wide thing.
Speaker 1: We've seen Facebook lay people off, We've seen Microsoft lay
Speaker 1: people off, and now Google this week, which to me,
Speaker 1: it just signifies the fact that this giant tech party
Speaker 1: is over. We're seeing a change in this industry. So Google,
Speaker 1: they're reducing their workforce by approximately twelve thousand people. And
Speaker 1: this is the letter from CEO Sundar Pachai. He said,
Speaker 1: over the past two years, they've seen periods of dramatic
Speaker 1: growth and they hired for a different economic reality than
Speaker 1: the one they face today. And so they're going to
Speaker 1: take care of these people that are leaving. They're going
Speaker 1: to give them a lot of several and sixteen weeks
Speaker 1: plus two weeks for every additional year they've had at Google.
Speaker 1: But the big kind of takeaway I see is that
Speaker 1: number one Google has been around for twenty five years,
Speaker 1: which is just wild. But is that AI is really
Speaker 1: changing the face of Google's business, And not just AI,
Speaker 1: but things like TikTok is impeding on YouTube. It's just
Speaker 1: a lot of different things are really affecting the way
Speaker 1: that Google does stuff. And with this AI, especially with
Speaker 1: chat GPT coming along, we're seeing a whole different world
Speaker 1: when it comes to the way that Google will do
Speaker 1: business in the next ten years compared to the last
Speaker 1: ten years. So thoughts go out to anyone affected by
Speaker 1: these layoffs, and it's probably not the last we've heard
Speaker 1: of them. All right, coming up, we're going to talk
Speaker 1: about Apple's new laptops. They've got a new fourteen inch
Speaker 1: model and a new sixteen inch model, plus a new
Speaker 1: home pod. My guest is going to talk about all
Speaker 1: of those gadgets, plus your calls at triple eight rich
Speaker 1: one oh one. Welcome back to Rich on Tech. My
Speaker 1: name is rich DeMuro. We're talking about the tech stuff
Speaker 1: I think you should know about and answering your questions
Speaker 1: at triple eight rich.
Speaker 2: One oh one.
Speaker 1: That's one eight eight eight seven four to two four
Speaker 1: one zero one. My next guest is a product reviewer
Speaker 1: and writer for Wired, and she is also taking a
Speaker 1: look at the new Apple gadgets. This week, we saw
Speaker 1: new MacBook computers and also a new home pod Welcome
Speaker 1: to the show, Brenda Stollier, Brenda.
Speaker 8: Welcome, Hi, thank you for having me.
Speaker 1: So let's talk about some of these gadgets from Apple.
Speaker 1: They didn't do a formal announcement, I guess a formal
Speaker 1: in person announcement. What did you make of how they
Speaker 1: announced these just by putting out press releases And that's
Speaker 1: basically it.
Speaker 8: Yeah, so whenever they go for the press release option,
Speaker 8: it already kind of sets this tone that it's likely
Speaker 8: a more like a marginal upgrade. It requires such a
Speaker 8: big event because they're not announcing anything so groundbreaking that
Speaker 8: it requires the production of, you know, a large scale event.
Speaker 8: So yeah, with and this is kind of part for
Speaker 8: the course, especially with these MacBooks specifically and the chip sets.
Speaker 8: So I wasn't surprised that they went with a press.
Speaker 1: Release, even though they still did sort of their own
Speaker 1: event like taped and they played that and it looked
Speaker 1: like it was an event in person, but it wasn't.
Speaker 1: It was something that they you know, these slickly produced
Speaker 1: productions that Apple is now sort of famous for ever
Speaker 1: since the pandemic. So the products they announced new MacBook
Speaker 1: Pro with an M two Pro and M two Max chips.
Speaker 1: This is their own chip inside these laptops fourteen and
Speaker 1: sixteen inch MacBook Pro models. Best ever battery life now
Speaker 1: up to twenty two hours, better Wi Fi so Wi
Speaker 1: Fi six e, but I don't think most people have
Speaker 1: that support on their router anyway. As well as better HDMI,
Speaker 1: it now supports eight K dis plaze and you can
Speaker 1: also get up to ninety six gigabytes of memory in
Speaker 1: the Max model, and the cameras also improved ten adyp
Speaker 1: FaceTime HD availability beginning Tuesday, January twenty fourth. So Branda,
Speaker 1: what are your sort of initial reactions to these computers.
Speaker 8: So, Yeah, the initial reaction i'd say is, I mean
Speaker 8: it's definitely you know, on paper, Apple loves just throw
Speaker 8: kind of that marketing jargon out, so you know, it's
Speaker 8: they're forty percent faster overall or compared to you know,
Speaker 8: last year's tips. You've got twenty percent greater you know,
Speaker 8: graphics performance or just overall performance compared to the M
Speaker 8: one Pro and the M one Max. And so when
Speaker 8: you're looking at these numbers in front of you, it
Speaker 8: could feel like, you know, a huge improvement overall. And
Speaker 8: I have yet to you know, get my hands on
Speaker 8: these chips and test them. But initial reaction is that,
Speaker 8: you know, it's like it's it's not you know, that
Speaker 8: much greater of an improvement.
Speaker 1: Well, I played, you played with the first ones, right,
Speaker 1: the M So, the M one ship was Apple's first,
Speaker 1: you know, their own ship. They they've been making their
Speaker 1: own ship for the iPhone for many years. Then they decided,
Speaker 1: let's do this for our laptops and computers.
Speaker 2: What was I mean?
Speaker 1: The M one chips have gotten phenomenal reviews, right.
Speaker 8: Yeah, Yeah, they were definitely the groundbreaking tip, I'd say
Speaker 8: compared to coming from Intel. You know, we saw greater performance,
Speaker 8: greater battery life, and it was just a lot uh
Speaker 8: easier to use, like especially because they kind of made
Speaker 8: this case that they wanted to make it feel like
Speaker 8: you're using you know, an iPhone or an iPad, so
Speaker 8: which is kind of tied into the ecosystem, you know,
Speaker 8: the app obviously with an in house chip play nicer
Speaker 8: with the with the the MacBooks.
Speaker 1: Yeah, they're controlling, they're controlling sort of the hardware and
Speaker 1: the software and that's what enables them to you know,
Speaker 1: with these efficiency cores. So with something like final Cut,
Speaker 1: you know it's more efficient. But they said, you know,
Speaker 1: even of Adobe Photoshop imaging processor is eighty up to
Speaker 1: eighty percent faster than the fastest Intel, forty percent faster
Speaker 1: than the previous generation, rendering in title animations and motion
Speaker 1: up to eighty percent faster than the fastest Intel MacBook Pro,
Speaker 1: and also twenty percent faster than the previous generation. So
Speaker 1: the question is now, I have an Intel MacBook Pro
Speaker 1: sixteen inch, and I'm trying to decide do I go
Speaker 1: with that fourteen inch? Do I go with the sixteen inch?
Speaker 1: But there's no question in my mind this computer is
Speaker 1: really going to blow away what I've had for the
Speaker 1: past couple of years.
Speaker 8: Would you agree with that one hundred percent?
Speaker 3: Yeah.
Speaker 8: I mean, if you're coming from an Intel, you're going
Speaker 8: to see the difference. You're going to feel it in
Speaker 8: the in the power that it can deliver it to
Speaker 8: your workflow. Performance is just going to feel a lot smoother.
Speaker 8: You know, those fans aren't going to be like kicking
Speaker 8: in as quickly, and it's not gonna be overheating as much.
Speaker 8: So when you're coming from an Intel to these end series,
Speaker 8: you're gonna see a difference. The difference is less so
Speaker 8: apparent when you are going from an M one to
Speaker 8: an M two or an M two I'm sorry, or
Speaker 8: an M one Pro to an M two Pro, because
Speaker 8: it's really important to remember that there's just, you know,
Speaker 8: not that much time in between. It's been like a year,
Speaker 8: if not a year and a half, and so it's.
Speaker 1: Yeah, you're not going to see a huge increase from me.
Speaker 1: I got someone asking me, Hey, should I upgrade from
Speaker 1: the M one?
Speaker 2: I don't think so.
Speaker 1: I mean, you're you know, you just these computers last
Speaker 1: several years, I mean many, many years, and so you know,
Speaker 1: I get it if you're trying to like squeeze every
Speaker 1: last bit of processing power out of your computer, if
Speaker 1: you rely on this for your you know, your workflow
Speaker 1: and you're editing with large videos and stuff like, sure,
Speaker 1: you want things to be faster, but I can't imagine
Speaker 1: that it's going to be worth the price to upgrade
Speaker 1: this quickly. And you know, everyone's different and everyone has
Speaker 1: different priorities. So but to me, it seems like, you know,
Speaker 1: I'm a pretty heavy power user, and I'm I'm looking
Speaker 1: at a twenty nineteen MacBook Pro right now, and so
Speaker 1: my mind is like every three years and I was
Speaker 1: waiting for these, by the way, Specifically, the fourteen inch
Speaker 1: MacBook Pro with the M two pro starts at two
Speaker 1: thousand dollars. The sixteen inch MacBook Pro with the M
Speaker 1: two Pro starts at twenty five hundred dollars. Don't forget,
Speaker 1: if you've got a student in your household, you qualify
Speaker 1: for that pricing, and so that will take a little
Speaker 1: bit of money off of there. All right, let's switch
Speaker 1: gears to the HomePod. This is the second generation HomePod.
Speaker 1: The first one was discontinued a couple of years ago,
Speaker 1: and it got good reviews. I think it was just
Speaker 1: way too expensive for what it did, and it mostly
Speaker 1: used Apple Music, and it was three hundred and fifty
Speaker 1: dollars at a time when everyone was picking up Amazon
Speaker 1: Echo speakers and Google speakers for under one hundred bucks.
Speaker 1: So what do we think, Brenda this time around? Do
Speaker 1: we think that the home pod second generation is going
Speaker 1: to be worth it at two ninety nine?
Speaker 8: So I still very much think that the HomePod is
Speaker 8: for the audio file specifically, like somebody that really values
Speaker 8: and the sound that comes out of these speakers and
Speaker 8: wants it to sound, you know, the best that it can.
Speaker 8: And so while they have added in a lot of
Speaker 8: these new smart home features like you know, room sensing
Speaker 8: technology and the ultra wide band sound recognition, and just
Speaker 8: also enhanced the smart home like control capabilities, I still
Speaker 8: do think that if you're going to get the new HomePod,
Speaker 8: you should get it for the sound more than anything else.
Speaker 1: So a couple of new things in this new home Pod,
Speaker 1: like you said, the home automations with Siri. I don't
Speaker 1: know of almost anyone that's using home Kit for their
Speaker 1: home automations. I mean, if you do great, and I
Speaker 1: think with matter things you're going to get better. But
Speaker 1: right now, you know you've got most people are on
Speaker 1: the Amazon ecosystem or the Google ecosystem, and the Apple
Speaker 1: has not taken off in that area just yet. It
Speaker 1: also has the ability to listen for a smoke or
Speaker 1: carbon monoxide alarm in your home that's coming in the spring.
Speaker 1: So if you've got a standard smoke alarm in your
Speaker 1: home and it goes off, the HomePod will text you
Speaker 1: on your phone and say, hey, you might want to
Speaker 1: check on this. It also has sensors for temperature and
Speaker 1: humidity in a room, which is cool for home automations
Speaker 1: because you can use that to trigger certain things, like
Speaker 1: if you have a fan that goes off when the
Speaker 1: temperature in the room gets to a certain degree. These
Speaker 1: are available on Friday, February third, and so again two
Speaker 1: hundred and ninety nine dollars for that is the price,
Speaker 1: and it comes in either white or black.
Speaker 2: And the other cool.
Speaker 1: Thing that you know, they didn't really make a huge
Speaker 1: deal out of this, but I thought it was kind
Speaker 1: of neat is that the cable is now removable. So
Speaker 1: on the first iPad or the first HomePod, the cable
Speaker 1: was not removable, and now it is.
Speaker 8: Yeah, I think that, you know, with all those features
Speaker 8: that you mentioned, I think it's also important to point
Speaker 8: out that a majority of these are also available on
Speaker 8: the home Pod Mini. And so you know, if we're
Speaker 8: talking about whether or not, you know, you want to
Speaker 8: go for the home Pod Many or for you know,
Speaker 8: the standard HomePod, I would also just take into account
Speaker 8: like your space, because you know, the HomePod Mini is
Speaker 8: ninety nine dollars and so you're going to be saving
Speaker 8: yourself a lot of money, and so just really take
Speaker 8: into account like what space you're putting it in, how
Speaker 8: much you know, room you really need to fill with
Speaker 8: the sound because at the end of the day, you're
Speaker 8: not losing out on features when it comes to the Mini.
Speaker 8: So it's good that they give you those two options
Speaker 8: now without having to sacrifice capabilities.
Speaker 1: All right, Brenda Stoller from Wired, thanks so much for
Speaker 1: joining me today and I assume you'll be getting your
Speaker 1: hands on these very soon.
Speaker 8: Yeah, thank you for having me.
Speaker 1: All right, thanks for calling in, appreciate it. One more
Speaker 1: thing to know about the HomePod. If you want to
Speaker 1: pair these things up and use them with something like
Speaker 1: an Apple TV for stereo sound, you do need to
Speaker 1: have two of the same exact models. So if you
Speaker 1: have an old HomePod and a big you know, the
Speaker 1: new HomePod, you can't pair those up. You got to
Speaker 1: use the same generation to pair those up. HomePod two
Speaker 1: hundred and ninety nine dollars.
Speaker 2: All right.
Speaker 1: Coming up on the show, we are going to talk
Speaker 1: about Amazon closing its charity program. We'll tell you why
Speaker 1: they're doing that and what they're doing instead. Plus Instagram
Speaker 1: wants you to log off, HM, why do they want
Speaker 1: to do that? The phone lines are open at Triple
Speaker 1: A rich one oh one one eight eight eight rich
Speaker 1: one oh one you're listening to Rich on Tech. Welcome
Speaker 1: back to Rich on Tech. This is the show where
Speaker 1: I talk about the tech stuff I think you should
Speaker 1: know about. It's also where I answer your questions. My
Speaker 1: name is Rich DeMuro. I'm the tech reporter at KTLA
Speaker 1: Channel five in Los Angeles and here on.
Speaker 2: The radio with you.
Speaker 1: You can also find me on social media. I'm on Instagram,
Speaker 1: rich on Tech. My website is rich on tech dot TV.
Speaker 1: We've got Nancy calling in from Corona, California. Nancy, you
Speaker 1: are on with Rich. Welcome to the show.
Speaker 5: Thank you, rich All. I just have a several questions.
Speaker 5: Explain the cookies to me. Should you accept? Should you not?
Speaker 2: That's a good question.
Speaker 5: I don't understand.
Speaker 1: Okay, yeah, cookies. They have such a nice name, don't
Speaker 1: they like the It sounds like something you want.
Speaker 9: To eat, right, I guess.
Speaker 1: Like they They couldn't have come up with a better
Speaker 1: friendly name for this thing that does good and bad
Speaker 1: on our computer. So where are you seeing the references
Speaker 1: to cookies? Are you just seeing it on your computer?
Speaker 5: Or where on the computer you go on a company
Speaker 5: or a website? You know things like that.
Speaker 1: Oh, so you're talking, You're are you talking about when
Speaker 1: you go to a website and it says like, do
Speaker 1: you want to accept all these cookies?
Speaker 2: To be oh.
Speaker 1: Gosh, every single website and this is all this is
Speaker 1: all because of a law over in Europe. Let's say
Speaker 1: said GDPR is that what it's called General Data Protection Regulation,
Speaker 1: and so over in Europe they have very very strict
Speaker 1: privacy rules and regulations, way stricter than here in the US.
Speaker 1: But the problem is every website does business worldwide, or
Speaker 1: pretty much every website does, and so they're trying to
Speaker 1: stay in line with these rules and regulations over in Europe.
Speaker 1: At the same time here in the US, we're seeing
Speaker 1: the same messages on our screen because they don't want
Speaker 1: to make a different message for every single country that
Speaker 1: visits their website. So what you're seeing when you go
Speaker 1: to a website, it's saying do you accept all of
Speaker 1: these cookies? Do you want to accept some of them?
Speaker 1: Do you want to accept all of them? Do you
Speaker 1: want to accept just maybe a few of them? And
Speaker 1: every single place you go wants you to go into
Speaker 1: this setting page and either accept or deny or whatever.
Speaker 2: It's a lot of work.
Speaker 1: It feels like surfing the web is just you know,
Speaker 1: so much more work ever since this started happening. So
Speaker 1: here's the deal on the cookies. Cookies are little pieces
Speaker 1: of information that help these websites know that you've visited.
Speaker 1: But also they can be used to help other websites
Speaker 1: know that you visited a website.
Speaker 2: What do I mean by that?
Speaker 1: So if you go to a website that sells new mattresses,
Speaker 1: there might be a cookie on that website that talks
Speaker 1: to a marketing cookie from Facebook or Instagram or Google,
Speaker 1: so that when you search on Google for mattresses, the
Speaker 1: website that you just went to might show up as
Speaker 1: an ad on Google higher up. Or when you're you know,
Speaker 1: surfing on Facebook, it may show an ad for that
Speaker 1: mattress company just to remind you, you know, you came
Speaker 1: to our website and maybe you're still thinking about buying this.
Speaker 1: And so cookies can do various things. They can you know,
Speaker 1: they can help with marketing of a website, They can
Speaker 1: record your visit and also they help remember your login,
Speaker 1: so if you've been to a website you've visited before,
Speaker 1: it will remember that you've been there. So there's good
Speaker 1: and there's bad about these. So my thought about the
Speaker 1: you know, the cookies that you see when it says
Speaker 1: accept all. Typically, I'm just so frustrated every single time
Speaker 1: that I just say accept all. If it's easy to
Speaker 1: deny all, I'll just press that denial button because it's
Speaker 1: just simple. But most of the time, when they make
Speaker 1: you go into that big menu that says you know,
Speaker 1: there's definitely there's like six different ways of like accepting them,
Speaker 1: I just say, okay, fine, accept all. There is an
Speaker 1: extension that I like for Chrome. Okay, and this is
Speaker 1: the one that I've been using that will automatically accept
Speaker 1: these cookies or reject them if it can. It's called
Speaker 1: I don't care about cookies. So do you use the
Speaker 1: Chrome web browser?
Speaker 7: Yes?
Speaker 1: Okay, So if you install this I don't care about
Speaker 1: cookies And I've tested several of these. There's there's several
Speaker 1: cookie kind of managers. It basically removes the cookie warnings
Speaker 1: from many websites, and it will try to deny the
Speaker 1: cookies if it can. If it can't, it will accept
Speaker 1: them for you. But it kind of will do whatever
Speaker 1: it needs to do to get rid of that pop up.
Speaker 1: So is that something that you think you'd be interested in?
Speaker 5: Yeah? I'm going to check that out. I'll check it out.
Speaker 1: Yeah, I mean, I definitely care about cookies, but I
Speaker 1: like more of like the chocolate chip kind of cookies.
Speaker 2: You know, you know what I'm talking about.
Speaker 5: Yeah, I know your information goes here and there and everywhere,
Speaker 5: you know, and I just say no, I don't accept them.
Speaker 1: So yeah, if you can say no easily. Not every
Speaker 1: website lets you do that very easily. Some of them
Speaker 1: make you go to like the secondary page and it
Speaker 1: just becomes too complicated. Now, the other setting that I
Speaker 1: really like is inside Chrome. There's something called third party cookies,
Speaker 1: and so third party cookies are the most nefarious out
Speaker 1: of any cookie out there. What third party cookies do
Speaker 1: is they report to other websites that don't really need
Speaker 1: to know about your visit. And these are mostly marketing cookies.
Speaker 1: And so when you go to a website, sometimes there
Speaker 1: may be thirty cookies on that website that report to
Speaker 1: other places. May report to Google, it may report to Facebook,
Speaker 1: it may report to Instagram, it may report to all
Speaker 1: these different advertising networks. And those are the cookies that
Speaker 1: you don't necessarily want, because why do you need to
Speaker 1: tell all these advertising networks that you went to a
Speaker 1: website you don't and yeah, yeah, because it's your privacy,
Speaker 1: and that's you know, it's look, when you're on the web,
Speaker 1: there's not much privacy.
Speaker 2: Let's be honest. It's just there's not.
Speaker 1: But there are certain ways you can reclaim at least
Speaker 1: some of that. So in Chrome, what I'd like you
Speaker 1: to do is go to your settings. That's the three
Speaker 1: dots in the upper right hand corner, next year profile picture.
Speaker 1: Then tap settings. I don't know why Google doesn't make
Speaker 1: this easier to find, Actually I do know why, and
Speaker 1: then go into Privacy and Security, and under there there's
Speaker 1: an option that says cookies and third site other site data,
Speaker 1: and then there's there's an option that says block third
Speaker 1: party cookies. So I would choose that option. I turned
Speaker 1: that on on mine, and it basically will try to
Speaker 1: block any third party cookies on a website. The one
Speaker 1: thing to know about all of this, Nancy, is that
Speaker 1: sometimes websites don't work properly when you've got these cookies blocked,
Speaker 1: and so if that happens, sometimes you might need to
Speaker 1: go and turn this off for a little bit, or
Speaker 1: accept the cookies on that website. The one thing I
Speaker 1: would not recommend doing is clicking the option for block
Speaker 1: all cookies, because if you do that, it could really
Speaker 1: you know, it could make your web surfing just a.
Speaker 2: Little bit trickier.
Speaker 4: Yeah, does that help?
Speaker 5: It helps a lot a lot of information today. And
Speaker 5: thank you very much for all your information. I truly
Speaker 5: appreciate it.
Speaker 1: You can't go without telling you what your favorite cookie
Speaker 1: variety is, of the of the actual cookie.
Speaker 5: I like, what has a hey honus, Oh.
Speaker 1: Okay, that's that's a fancy cookie. All right, Well, Nancy
Speaker 1: and Corona, thanks so much for calling the show.
Speaker 2: Appreciate it.
Speaker 1: The phone number is triple eight rich one, oh one
Speaker 1: one eight eight eight rich one O. One great question, Nancy. Uh,
Speaker 1: let's talk about Amazon. They are closing Amazon Smile. Now,
Speaker 1: if you've got a kid in a school or you
Speaker 1: belong to a church, you've probably heard of Amazon's Smile.
Speaker 1: This is Amazon's charity program. It started in twenty thirteen
Speaker 1: and they launched it as a way for people to
Speaker 1: support their favorite charities. But guess what it is shutting
Speaker 1: down after almost a decade. I'll talk more about that
Speaker 1: when we come back. You're listening to Rich on Tech
Speaker 1: Welcome back to rich on Tech. My name is Rich Jimiro,
Speaker 1: and this is the show where we talk about technology
Speaker 1: and answer your questions about technology. The phone number one
Speaker 1: eight eight eight rich one oh one one, triple eight
Speaker 1: seven four to two, four to one zero one free
Speaker 1: call from anywhere.
Speaker 2: Give me a call.
Speaker 1: We can talk about technology and if you're having trouble
Speaker 1: with a gadget, or want to compare something, or just
Speaker 1: need some advice, I'm here for you. So my name
Speaker 1: is Rich Demiro, tech reporter at KTLA Channel five in
Speaker 1: Los Angeles. You can find me online at rich on Tech.
Speaker 1: This is episode number three of the show. If you
Speaker 1: can believe it, Wow, it feels like it's flown by.
Speaker 1: So it's been fun. You know, I people are still
Speaker 1: learning who I am, understanding who I am. Maybe you've
Speaker 1: seen me on TV on KTLA or one of the
Speaker 1: other TV stations I'm on. But you know, I'm a dad.
Speaker 1: I've got two kids, and I'm learning this tech stuff
Speaker 1: just like everyone else. I just happened to make a
Speaker 1: job out of it. And so this week I had
Speaker 1: some good and bad with the kids. So you know,
Speaker 1: in my house there's a lot of technology. There's a
Speaker 1: lot of stuff to play with. There's a lot of screens,
Speaker 1: and I had a really good day with my kid
Speaker 1: taking them to the field trip. They had a field
Speaker 1: trip for school. And you know, back in my career,
Speaker 1: back in the early days, I probably wouldn't have taken
Speaker 1: a day off of work to go on a field
Speaker 1: trip to Dodger Stadium. But I said, you know what,
Speaker 1: you know, these kids don't get any younger, and so
Speaker 1: I said, let's do it, and so I volunteer for
Speaker 1: the field trip.
Speaker 2: It was great.
Speaker 1: It was really fun behind the scenes at Dodger Stadium.
Speaker 1: I have so much respect for teachers after being on
Speaker 1: that field trip because I realized I'm in the right business.
Speaker 1: I could never be with that many kids on a
Speaker 1: daily basis. I just can't do it. I don't have
Speaker 1: the patience. I mean, these kids are jumping, they're running,
Speaker 1: they're falling, they're tripping, they're you know, pulling on each
Speaker 1: other's jackets. I mean, it was just wild. Now, they
Speaker 1: were well behaved, but this is what kids do. They
Speaker 1: just play, They jump, they crawl, and so of course
Speaker 1: my kid was in there as well, but it was
Speaker 1: so much fun to see, you know, the different kids
Speaker 1: and how they interact with each other. And of course
Speaker 1: getting to see behind the scenes at Dodger Stadium here
Speaker 1: in Los Angeles was really neat as well. So that
Speaker 1: was fun. Now that was a good day. Then of
Speaker 1: course there's the bad day. So two days later, I
Speaker 1: pay got my kid from school and I'm like, where
Speaker 1: where's my kid? Where where is he? He's in one
Speaker 1: of the you know, the spare room and the door
Speaker 1: is locked, and I'm like, what's going on here? So
Speaker 1: I opened the door. He's on his iPad and he
Speaker 1: kind of closes out the screen real quick. Now, mind you,
Speaker 1: he's eight, and I'm like, all right, what's going on here?
Speaker 1: You know, what are you watching?
Speaker 2: Tanner? Oh?
Speaker 1: Nothing, just you know. So I'm sitting there as with
Speaker 1: an eight year old, and I've got to figure out, now,
Speaker 1: why is this child closing out the app on his iPad?
Speaker 1: Like what was so bad that he's watching that? I
Speaker 1: need to you know that he doesn't want to show me.
Speaker 1: And of course he switches to a game on his
Speaker 1: iPad this and that, and mind you, I have my
Speaker 1: internet pretty locked down at the house. You know, We've
Speaker 1: got the filters on there, and we've got you know,
Speaker 1: different kind of screen time and all this stuff that's enabled.
Speaker 1: But still somehow when I finally got him to show me,
Speaker 1: it was a YouTube video. And it wasn't really a
Speaker 1: bad YouTube video. It was fine, but it was just
Speaker 1: something you shouldn't be watching, you know, something for maybe
Speaker 1: a little bit older kids. And I can't even remember
Speaker 1: what the title was, but it was just something that
Speaker 1: was just not very good, right. And so my first
Speaker 1: question was, Hey, how did you get on YouTube? Because
Speaker 1: I have YouTube blocked on your iPad and to this minute,
Speaker 1: I still can't tell you how. So I went through
Speaker 1: looked at all the settings, and I guess the reason
Speaker 1: I tell you this story is, you know, not to
Speaker 1: feel sorry for me, but really to kind of understand
Speaker 1: that it's tough.
Speaker 2: This stuff is really tricky.
Speaker 1: I'm sort of a tech expert in all this, like
Speaker 1: you know, monitoring and these gadgets and this and that,
Speaker 1: and it's really tough for me to understand what these
Speaker 1: kids have access to and what they're able to do
Speaker 1: because ninety nine percent of the time they're actively working
Speaker 1: against me to try to figure out ways around this stuff.
Speaker 1: And you know, I've got the filters and I've got
Speaker 1: the screen time alone. I was just looking at all
Speaker 1: the different settings inside screen time. There's so many of them,
Speaker 1: and to sit there and go through it all is
Speaker 1: just really tricky for the average person and it takes time.
Speaker 1: And then, by the way, when you lock down something,
Speaker 1: then your kid asks you, hey, can I buy this program?
Speaker 1: Or can I buy this in app purchase? Or can
Speaker 1: I access this website? You have to go through and
Speaker 1: change all the options. So I don't really have an
Speaker 1: easier solution for you, except for the fact that I
Speaker 1: hear you, I feel you, and it is not easy.
Speaker 1: It's definitely a tricky thing with these kids because they're smart.
Speaker 1: They're digital natives, and they've been they've grown up with
Speaker 1: this stuff, and so they know, they know how to
Speaker 1: use it, they know how to get around it. And
Speaker 1: believe me, they're on all the time with their friends.
Speaker 1: And you know, you may have rules in place and
Speaker 1: other families may not, and so, you know, like I
Speaker 1: said the other night, there's always a kid on the
Speaker 1: iPad that's ready to play with my kids. And that's
Speaker 1: something that just didn't happen when I was a kid.
Speaker 1: You know, you had to go over someone's house and
Speaker 1: play with them, you know, or you maybe you talked
Speaker 1: on the phone with them, but now you have access
Speaker 1: to a friend at any time of the day, and
Speaker 1: you know they can play the iPad with your kid.
Speaker 1: So it's a challenge, believe me.
Speaker 2: All right.
Speaker 1: Coming up in the show, we're going to talk about
Speaker 1: this Amazon smile shutting down. I sort of started talking
Speaker 1: about it and ran up against the break, So we're
Speaker 1: going to talk about that. Also, this Instagram, they've got
Speaker 1: new settings they basically want and I guess this kind
Speaker 1: of goes into what I was just talking about. They
Speaker 1: want people to kind of turn off Instagram for a
Speaker 1: little bit, take a break from Instagram. I've got a
Speaker 1: great guest coming up, doctor Chris Pearson. He is a
Speaker 1: founder and CEO of Black Cloak. He's a cybersecurity expert,
Speaker 1: one of my favorite people to talk to on KTLA,
Speaker 1: and he is going to be joining us as well.
Speaker 1: For now, let's go to Gail in Huntington Beach. Gail,
Speaker 1: you're on with Rich.
Speaker 10: Hi, Rick, Thank you for being there for me. I
Speaker 10: have a question related to my attempt to cut my
Speaker 10: cable bill in half as possible with all the increased
Speaker 10: costs of living these days. That's one thing I think
Speaker 10: I can do better with because I hardly ever watch
Speaker 10: regular network stuff. I'm pretty much a streaming person. Occasionally
Speaker 10: I'll watch one channel, but for the most part, I'm
Speaker 10: a Netflix Prime and Paramount user. And so I did
Speaker 10: did doing all my slooping around, I looked at antennas,
Speaker 10: and I looked at this that I knew I needed
Speaker 10: a box, and I came across this product called the
Speaker 10: Superbox S three, and it seems to me to be
Speaker 10: solving all my problems at once because I have an
Speaker 10: old Logitech Elite remote that's dying and I need a
Speaker 10: new hub for it or a new base, I'm not
Speaker 10: sure which, And so I'm I'm looking at all these
Speaker 10: options and thinking, I think that Superbox sounds like a
Speaker 10: solution for me. And I'm wondering what you think about So.
Speaker 1: I have not heard of the Superbox, but I have
Speaker 1: heard of similar devices, and these I would fall into
Speaker 1: what I would call the gray area of legality.
Speaker 10: So of what a gray area of legal Yeah, exactly, Well,
Speaker 10: I'm not I pay my dues and I wouldn't. I
Speaker 10: wouldn't do that. I just want to access what I
Speaker 10: want to access.
Speaker 1: Well, Okay, So what does this do that something like
Speaker 1: a fire TV doesn't.
Speaker 10: Do, or you know, it comes with a remote, and
Speaker 10: it comes with cloud storage.
Speaker 1: Okay, and does it promise It says allows you to
Speaker 1: watch local and top cable channels without cable So is
Speaker 1: there something that it does that I'm still trying to
Speaker 1: figure out why it's better than something else out there
Speaker 1: that doesn't seem to promise the world. And also it's
Speaker 1: three hundred and twenty nine dollars.
Speaker 10: Yeah, I know that's a lot. I realized I can
Speaker 10: go with Roku a lot cheaper. Yeah, but if I
Speaker 10: want one or two network, if I want ABC or
Speaker 10: Fox News or NBC once in the Great While, I
Speaker 10: would be able to get it with this device, right,
Speaker 10: I don't think so?
Speaker 11: No.
Speaker 1: I mean it says it's promising every single cable channel
Speaker 1: out there, including Cinemax, h BO, ABC News, BBC America,
Speaker 1: CNN Discovery Channel.
Speaker 10: Let me ask you this, here's my question bottom line.
Speaker 10: If this is priating, why is it available on Amazon?
Speaker 10: Why are they selling it?
Speaker 1: Well, I mean Amazon sells a lot of stuff. And
Speaker 1: number two, the system itself may not be illegal, it's
Speaker 1: just software. Now, the software on it and how it
Speaker 1: gets these channels may not always work. And believe me,
Speaker 1: I get this question all the time from people. They
Speaker 1: send me these emails that say, Rich, I'm looking at
Speaker 1: this box and they all have a million different names.
Speaker 1: The name of this game is that they're going to
Speaker 1: sell you this box, and it may or may not work.
Speaker 1: It may or may not do what it promises to do.
Speaker 1: And so for that reason, I cannot recommend anything close
Speaker 1: to these black boxes. Back in the day, people had
Speaker 1: cable boxes that were black boxes that got all the channels.
Speaker 1: Sometimes they work, sometimes they didn't. Again, it's a gray area.
Speaker 1: I'm not saying it's doing something illegal. I'm just not
Speaker 1: sure what it's doing, and I know for sure that
Speaker 1: it's not doing what it should be doing. Like something
Speaker 1: like a Roku box or a fire TV or an
Speaker 1: Apple TV. Those are regulated. They've got apps in there
Speaker 1: that are vetted, and they've got official apps from these providers.
Speaker 1: This box maybe just getting a stream of different channels
Speaker 1: pulling it from the internet somewhere. It's just not something
Speaker 1: I can recommend. So I would recommend something like a
Speaker 1: fire TV if you want the functionality and have that
Speaker 1: web browser. I think that's probably the best. Roku is
Speaker 1: also a very good choice as well. Apple TV is
Speaker 1: probably the least flexible when it comes to getting other programming,
Speaker 1: although you can always mirror your phone from there as well.
Speaker 1: But I would I'm not paying three hundred and twenty
Speaker 1: nine dollars for this device. And the reason you know
Speaker 1: that Amazon sells it is it's software and it's hardware.
Speaker 1: So what you do with it, you know, it depends
Speaker 1: on the end user. But it's promising the world. It's
Speaker 1: promising every single cable channel. And while it's not saying that,
Speaker 1: you know, it's illegal, it's definitely not something that is
Speaker 1: standard for many people. So that is my recommendation. Thanks
Speaker 1: for calling me and Gail. I would just go with
Speaker 1: a Roku or a fire TV. I think that's going
Speaker 1: to be a lot better for what you need and
Speaker 1: you can easily, you know, lower your cable bill with
Speaker 1: one of those two things. All right, coming up, we'll
Speaker 1: talk about Amazon closing this program, we'll talk about Instagram's
Speaker 1: new settings. Plus I've got a great guest to talk
Speaker 1: about cybersecurity. You won't want to miss it. Rich on
Speaker 1: Tech coming your way, phone number triple eight, Rich one,
Speaker 1: Oh one eight eight eight rich one oh one. Welcome
Speaker 1: back to Rich on Tech. This is the show where
Speaker 1: we talk about technology and the stuff I think you
Speaker 1: should know about happening in the tech world. My name
Speaker 1: is rich Demiro, Tech reporter at KTLA Channel five in
Speaker 1: Los Angeles. Phone number to the show triple eight, Rich
Speaker 1: one oh one, triple eight, Rich one oh one. Let's
Speaker 1: get your call on today's show. Gail really hit a
Speaker 1: nerve with me because I was thinking about, you know,
Speaker 1: it's one of these things where we all want stuff
Speaker 1: for free, right, I mean, who doesn't want programming for free?
Speaker 1: And you know I work in broadcast television. We give
Speaker 1: away our programming for free. But you know, other than that,
Speaker 1: you want Netflix, you gotta pay. You want Showtime, you
Speaker 1: gotta pay. I mean, there's an entire city that I
Speaker 1: live in that's built up around people making a living
Speaker 1: making TV shows and movies, and they don't give them
Speaker 1: away for free. Now, they do if there's ads attached
Speaker 1: to them, but that's not what we're talking about here.
Speaker 1: These boxes that let you get these channels or promise
Speaker 1: these channels. I mean, just looking at the website for
Speaker 1: the box you mentioned, there's no way that you could
Speaker 1: get every movie for free, every sporting event for free,
Speaker 1: every game you want to watch for free. I mean,
Speaker 1: I pay eighty five bucks a month for YouTube TV,
Speaker 1: and somehow this box is promising those same very channels
Speaker 1: for free. It just doesn't make sense.
Speaker 2: Could you do it?
Speaker 9: Sure?
Speaker 2: Go ahead?
Speaker 1: I mean, I can't stop you from paying three hundred
Speaker 1: and twenty nine dollars for a box that promises the world.
Speaker 1: But at the same time, do you really want to
Speaker 1: spend that money on something that's unproven. There's no support
Speaker 1: for it, it could go away at any time. What's
Speaker 1: the software update look like? What do the apps look like?
Speaker 1: How do you install apps on this thing? So if
Speaker 1: you want programming, you've got to be prepared to pay
Speaker 1: for programming. There's plenty of free places to watch TV
Speaker 1: at this point. There's a service called Tableau sorry Pluto,
Speaker 1: I'm thinking Tableau for over the air if you want to.
Speaker 1: If you want to, just set up an antenna so
Speaker 1: you can do that. But you've got Pluto TV. You've
Speaker 1: got to be TV. And these are legitimate, you know.
Speaker 1: These are websites that are created by the content companies
Speaker 1: that have advertising, and so it's kind of like over
Speaker 1: the air programming, but on the Internet, and you can
Speaker 1: do to be Peacock has a level of free. There's
Speaker 1: a whole bunch of these things. Roku channel has free.
Speaker 2: There's a lot of.
Speaker 1: Ways you can watch for stuff on the different boxes
Speaker 1: from Google and Apple and Amazon.
Speaker 2: So, I know Gail.
Speaker 1: Didn't like the answer that I had, but I just
Speaker 1: have to put it out there that, you know, I
Speaker 1: feel like there's a lot of people that make a
Speaker 1: living on this stuff. And sure pirating has been going
Speaker 1: on forever. You just have to choose whether you want
Speaker 1: to do that. You know, it really comes down to
Speaker 1: personal integrity.
Speaker 2: I think.
Speaker 1: Okay, let's talk about Amazon Smile. Amazon Smile is a
Speaker 1: program that Amazon started to help donate money to charities,
Speaker 1: and it didn't really cost anything extra for shoppers. Shoppers
Speaker 1: just had to go to smile dot Amazon dot com,
Speaker 1: choose a charity, and Amazon would donate a small percentage
Speaker 1: of whatever they shop For the financial side of it,
Speaker 1: they would donate this to charities. And so this started
Speaker 1: in twenty thirteen, and they said there's been over a
Speaker 1: million organizations that signed up for this and that used it.
Speaker 1: But now they are winding it down. Amazon Smile will
Speaker 1: shut down by February twentieth, twenty twenty three, and so
Speaker 1: to help with the charities that are part of this
Speaker 1: program that are no longer going to get money, Amazon's
Speaker 1: going to give them a one time donation that's equivalent
Speaker 1: to three months of what they earned in twenty twenty
Speaker 1: two through the program. And for some of these charities,
Speaker 1: they earned, you know, maybe a lot, maybe a little.
Speaker 1: I got one person that message me and said, look,
Speaker 1: I run a charity, and the money we got from
Speaker 1: this just wasn't very substantial, but it kind of made
Speaker 1: people feel good, and I think that's why Amazon did it.
Speaker 2: But they didn't make.
Speaker 1: It very easy to use it, because every time you
Speaker 1: wanted to use it, your Amazon page would not default
Speaker 1: to the Smile page, and if you didn't check out
Speaker 1: through the Smile page, it wouldn't give the donation. So
Speaker 1: I think that Amazon could have made this a lot
Speaker 1: easier if they've really.
Speaker 2: Wanted to donate.
Speaker 1: The website said they donated about four hundred million dollars
Speaker 1: over the past decade or so, But I mean to Amazon,
Speaker 1: that's that's you know, to charities, that's a lot of money.
Speaker 2: I'm not sure if that was a lot to Amazon.
Speaker 1: Once Amazon Smile closes, Amazon is advising charities to seek
Speaker 1: support by creating a wish list. But see, here's the deal.
Speaker 1: A wish list is very different than just shopping on Amazon.
Speaker 1: A wish list you have to go on know the charity,
Speaker 1: choose the item, and purchase it. Whereas if you go
Speaker 1: to you know, Amazon's Smile, it's just a portion of
Speaker 1: whatever you're spending is getting sent to this charity. So
Speaker 1: I think it was a lot easier that way. Amazon says, look,
Speaker 1: we're not going to never you know, give money to
Speaker 1: charities again. We support a bunch of charities, including housing equity,
Speaker 1: future engineer charities, community programs for food banks, disaster relief charities,
Speaker 1: and also community giving, which is, you know, things like
Speaker 1: youth sport leagues. So Amazon, I think going through a
Speaker 1: change like every other tech company right now, where they
Speaker 1: are saying, look, you know, we've got to cut costs
Speaker 1: in different places. It's sad that this was one of
Speaker 1: the places that they decided to cut. But if you
Speaker 1: have a school or church or whoever uses that, it
Speaker 1: definitely will be an impact. All right, Instagram, I was
Speaker 1: talking about this and kind of teasing this throughout the show. Here,
Speaker 1: this is a new program that Instagram has called quiet Mode.
Speaker 1: Now we know that these tech companies made the name
Speaker 1: for themselves by getting us to use them as much
Speaker 1: as possible. And what that's done is if you don't
Speaker 1: have any self control, it's really tough to stop using
Speaker 1: these programs like Facebook and Instagram and TikTok. And so
Speaker 1: these tech companies are now getting hip to this. And
Speaker 1: it's not because they want to make you stop using it.
Speaker 1: It's because they fear regulators, and they fear rules and
Speaker 1: laws that may stop people from using these as much,
Speaker 1: and so they're trying to do their own thing to
Speaker 1: keep them from being regulated. And so Instagram knows this.
Speaker 1: So now they have this new feature called quiet Mode
Speaker 1: on Instagram, and it's aimed at teenagers, but anyone can
Speaker 1: turn it on and quiet Mode kind of functions the
Speaker 1: same way that you would have on your phone. When
Speaker 1: you're in quiet mode, they're going to send someone that
Speaker 1: sends you a message and auto reply. This says, hey,
Speaker 1: Rich is trying to take a break from Instagram. You
Speaker 1: can turn on this at night, you can turn it
Speaker 1: on any schedule you want. But they're going to prompt
Speaker 1: teenagers to turn on quiet mode when they spend a
Speaker 1: lot of time on Instagram late at night. Quiet mode
Speaker 1: is already available today. You can check your settings to
Speaker 1: see you know what your quiet mode is enabled for
Speaker 1: or if you want to turn it on. I think
Speaker 1: this is a smart thing because we need boundaries. I
Speaker 1: did a story where teenagers still leave their phone on
Speaker 1: with the notifications chiming throughout the evening because while they're sleeping,
Speaker 1: they don't want to miss anything. That's just wild to me.
Speaker 1: I can't believe that people would actually do that. So
Speaker 1: if you're using too much Instagram, use those settings to
Speaker 1: kind of set some time limits on things. Coming up,
Speaker 1: I've got a great guest, doctor Chris Pearson, CEO of
Speaker 1: Black Cloak. We're going to talk cybersecurity and how to
Speaker 1: keep yourself protected on the Internet. You're listening to rich
Speaker 1: on Tech. Welcome back to rich on Tech. This is
Speaker 1: the show where we talk about tech stuff and answer
Speaker 1: your questions as well. Phone lines are open at triple
Speaker 1: A rich one, oh one. My next guest is a
Speaker 1: cyber SGUs security expert. It is doctor Chris Pearson. He's
Speaker 1: the founder and CEO of black Cloak. Chris, thanks for
Speaker 1: joining me on this Saturday.
Speaker 11: Hey, not a problem, can you hear me?
Speaker 1: Okay, I hear you. Great, So, Chris. I'm reading this
Speaker 1: headline about T Mobile and thirty seven million accounts, you know,
Speaker 1: exposed in the latest data breach, and this is how
Speaker 1: they play it down on their blog. No passwords, payment
Speaker 1: card information, social security numbers, government ID numbers, or financial
Speaker 1: account information were compromised. Only some basic customer information, nearly
Speaker 1: of which the type is widely available in marketing databases
Speaker 1: or directories, was obtained, including name, billing address, email phone
Speaker 1: number data, birth account number, and information such as the
Speaker 1: number of lines on the account and service plan features.
Speaker 1: Sounds to me like they got a bunch of stuff
Speaker 1: that's pretty good.
Speaker 2: Do I want that stuff out there? Probably not.
Speaker 11: No, you really don't. What you want is to be
Speaker 11: able to trust third party, these folks that you are
Speaker 11: sharing your information with, to actually keep that quote unquote
Speaker 11: subscriber information confidential. To keep it private. I mean that's
Speaker 11: part of the job of offering services to other parties.
Speaker 11: And in fact, that information is useful. It's useful for
Speaker 11: missing attacks that the tax that are via SMS. I
Speaker 11: e via text because now you know the phone number
Speaker 11: that somebody has for a mobile number, you know their address,
Speaker 11: you know a little bit about them, and so you
Speaker 11: can do some social engineering, you could do some fishing,
Speaker 11: you could do some smishing, and quite honestly, with that
Speaker 11: text message, that's what most banks, financial accounts and others
Speaker 11: use to send a verification code to your phone. If
Speaker 11: somebody has all that information about your phone, your phone number,
Speaker 11: your service and all the rest, there are ways that
Speaker 11: cyber criminals can go ahead and attack you. So it's
Speaker 11: a lot of subscriber information really juice the information. A
Speaker 11: lot of it is publicly available, but this is a
Speaker 11: Trevor research for cyber criminal Yeah.
Speaker 1: And these companies, you know, their job is to play
Speaker 1: is to downplay any sort of data breach, and you know,
Speaker 1: I get it. That's their job is to say, look,
Speaker 1: this is not that big of a deal. It's just
Speaker 1: your name and address and phone number something. You said
Speaker 1: the smishing, So can you explain that. I think that's
Speaker 1: the first time I've heard that term. What is smishing?
Speaker 11: Yeah, so smashing is going to be phishing via SMS
Speaker 11: text messages. So just like you receive in your email
Speaker 11: maybe your Gmail or Yaho. You'll receive an email that says, hey,
Speaker 11: your PayPal accounts been suspended, your Netflix account, we need
Speaker 11: new payment information, your bank needs a new credit card. Well,
Speaker 11: folks are used to answering and seeing messages from their
Speaker 11: accounts via text message all the time. Cyber criminals have
Speaker 11: gone ahead and use that as a mechanism for attack
Speaker 11: because something like ninety nine percent plus of all text
Speaker 11: messages get read, and so the bad guys know that
Speaker 11: you're going to read it, and so what they'll do
Speaker 11: is say, Hey, this is Larry, account representative from ACME Bank.
Speaker 11: Your account is going to be locked, your your credit
Speaker 11: card is going to be locked because we don't have
Speaker 11: the right information for you. Click care on this link
Speaker 11: to go ahead and confirm, reconfirm this information, and then
Speaker 11: we'll get your account all set. Or maybe it's Hulu
Speaker 11: and it's a Friday night, or Disney Plus and it's
Speaker 11: a Friday night, whatever it is. Those are attacks that
Speaker 11: are directed towards you as a as an individual, and
Speaker 11: if you have that number, if you have your cell
Speaker 11: phone number, can tie it to a person and address
Speaker 11: other defined information, you can make that attack all that
Speaker 11: much more likely and believable, and once the person clicks,
Speaker 11: they're had. They're the bait, they're the target.
Speaker 1: And what's so tricky about this new type of targeting
Speaker 1: is that you do get texts from your bank, Like
Speaker 1: if you use your credit card and you know, the
Speaker 1: bank texts you it says, hey, was this you that
Speaker 1: just tried to make this purchase a best buy? So
Speaker 1: they're actually using those and these bad actors are taking
Speaker 1: that kind of twisting it on us to take advantage
Speaker 1: of us because we don't Sometimes it's tough to tell
Speaker 1: is it really coming from my bank or is it
Speaker 1: coming from someone that's just trying.
Speaker 2: To get me.
Speaker 11: Look, it's one of those things where we expect, we want,
Speaker 11: and quite honestly even demand, right that our institutions communicate
Speaker 11: with us via easy to understand mediums, via quick messages
Speaker 11: so you don't waste our time. And so for text messages,
Speaker 11: that's quite honestly what we consumers want, and it plays
Speaker 11: right into the hands of cyber criminals. And I will
Speaker 11: tell you even more, it's like when you take a
Speaker 11: look at when you take a look at the attacks
Speaker 11: that just happened on Uber and Twilio this past summer
Speaker 11: and actually we just released earlier earlier today, get it
Speaker 11: again another attack. These were targeted towards employees via SMS text.
Speaker 11: So they're going around corporate defenses, targeting employees and their
Speaker 11: personal devices. And if you said, well, where can somebody
Speaker 11: get a treasure trove of information such as all the
Speaker 11: mobile numbers for everyone who works at this defense company
Speaker 11: or this high tech company or this BioMed pharmaceutical company,
Speaker 11: Well you don't have to look any further than this
Speaker 11: team mobile breach. Unfortunately.
Speaker 1: We're talking with doctor Chris Pearson, CEO and founder of
Speaker 1: black Cloak, a cybersecurity expert. Chris, can you talk about
Speaker 1: some of the ways to know if your email or
Speaker 1: password has been compromised, because now you know, people get
Speaker 1: emails to say, hey, we found your password in a database,
Speaker 1: or even Chrome will send you a message that says, hey,
Speaker 1: we found when of your passwords was exposed. Can you
Speaker 1: tell people how we can figure out how to see that.
Speaker 11: Yeah, So there are a few things that consumers can
Speaker 11: do that are, you know, a little bit easier. We
Speaker 11: like keeping it easy so people know how to do
Speaker 11: it and can rely upon it. Like, just like you said,
Speaker 11: they're baking in identifications of breaches into browsers like Chrome
Speaker 11: or into other services, so you can use something like that.
Speaker 11: You can even see some of the same stuff through
Speaker 11: password vaults, and you can even see stuff through maybe
Speaker 11: an external website like have I Been Poned? And what
Speaker 11: that will do is allows you to look at your
Speaker 11: email address and then if your email address you so
Speaker 11: crisitgmail dot com, if that is tied to the T
Speaker 11: mobile breach, when a treasure trope of information is found
Speaker 11: on the dark web, when a treasure trope of information
Speaker 11: is found that has been hacked, and I'll say, hey,
Speaker 11: you're part of this breach. Sometimes you don't know if
Speaker 11: your password is fully exposed or not. The fact of
Speaker 11: the matter is if your user name has been part
Speaker 11: of a breach, the easiest thing to do is to
Speaker 11: just go ahead to that service, whatever it might be,
Speaker 11: to go to that service, log in, change the password,
Speaker 11: and make sure dual factor authentication is set up and
Speaker 11: on the account that'll enable a text message to come
Speaker 11: to your phone to verify the ownership of that account
Speaker 11: or secure it. But there are lots of mediums and
Speaker 11: mechanisms that people can use to go ahead and understand
Speaker 11: more about what is happening to their personal information post breach,
Speaker 11: once it's been stolen, once it's been used by cybercriminals.
Speaker 1: So the website you mentioned have I Been Poned? Have
Speaker 1: I Been Pwned? Dot Com? Now people are going to
Speaker 1: ask it says for your phone number or email?
Speaker 2: Is it okay?
Speaker 1: Is it safe to put your phone number or email
Speaker 1: into this website?
Speaker 11: So on this website, what you're actually doing on have
Speaker 11: I Been Pned Pwned dot Com is you're actually putting
Speaker 11: your email in there. And what it will do is
Speaker 11: go ahead and do a lookup of databases that have
Speaker 11: been breached on the deep web, the dark web. It
Speaker 11: is in fact safe to put your email addrest in there.
Speaker 11: We'll confirm the account ownership of that it can and
Speaker 11: what it will do is just let you know what
Speaker 11: every cybercriminal can see. So the information is out there.
Speaker 11: It's almost like you know a vehicle has been stolen
Speaker 11: and put in a tracker for your car and you say, hey,
Speaker 11: has anybody seeing a you know, red BMW sitting in
Speaker 11: a parking lot in New Jersey. Well, the simple fact
Speaker 11: matter is that everybody within you know, within visual range,
Speaker 11: can actually see that vehicle. So you're not putting yourself
Speaker 11: at any increased risk of harm whatsoever by placing your
Speaker 11: email address into a service like this to understand how
Speaker 11: many breaches your email has been part of and what
Speaker 11: steps you may or might want to take to go
Speaker 11: ahead and better secure it.
Speaker 1: I've got about a minute, and I'm curious from your standpoint.
Speaker 1: People always say to me, Rich, I got what are
Speaker 1: they going to get from me? It's not that big
Speaker 1: of a deal like what I have. You know, I
Speaker 1: use these passwords that are simple. Is the average person
Speaker 1: putting themselves at risk on a daily basis to being
Speaker 1: breached or hacked or anything.
Speaker 11: Yeah, So you know, unfortunately it's the wrong type of approach.
Speaker 11: You know, just look at your email address and protecting
Speaker 11: what's actually in your email account, maybe your Gmail account.
Speaker 11: Literally are the keys the kingdom. So all of your
Speaker 11: tax information or trusting estate information where you're flying, information
Speaker 11: about your home relatives, all the rest your pictures when
Speaker 11: people send them, right they get loaded into Google Drive.
Speaker 11: All of that is there. There is meaning, There is
Speaker 11: value in all those things, whether it be there. We
Speaker 11: always say this, pay attention to four top things. One
Speaker 11: email accounts, two your financial accounts, three your healthcare accounts,
Speaker 11: and four your social media accounts. Those are the big
Speaker 11: ones to pay attention to. Those do matter. They're worth
Speaker 11: money to cever criminals. They want them, they want what's
Speaker 11: in them. And one set stuff is gone. It is
Speaker 11: gone forever because it's digital. You can still access it perhaps,
Speaker 11: but the bad guys now have it and will have
Speaker 11: it forever. So you really do want to mitigate that
Speaker 11: rest all right, And.
Speaker 1: It's really tough to get those accounts back once they're hacked.
Speaker 1: Doctor christ Goosh, founder and CEO of Black Cloak black
Speaker 1: cloak dot Io. Thanks so much for joining me on
Speaker 1: your Saturday.
Speaker 2: I appreciate it.
Speaker 11: Hey, not a problem, Take care all right.
Speaker 1: Coming up, I'm going to talk about the new feature
Speaker 1: from Apple. If you own a small business, you definitely
Speaker 1: want to know about this. I'll talk about that, plus
Speaker 1: more guests in the show, we're going to talk about
Speaker 1: digitizing your photos. My name is rich Dmiro. You're listening
Speaker 1: to rich on Tech.
Speaker 2: Back after this.
Speaker 1: Rich Demiro here, rich on Tech. This is the show
Speaker 1: where we talk about the tech stuff I think you
Speaker 1: should know about. It's also the place where I answer
Speaker 1: your questions at triple eight rich one oh one one
Speaker 1: eight eight eight rich one oh one. Let's go to
Speaker 1: Troy in Hollywood. Troy, You're on with Rich.
Speaker 9: Hi, Rich, Hi, thanks for taking my call. Rich. My
Speaker 9: problem is with an old MacBook. I have to twenty ten.
Speaker 9: The only reason why I don't use it. The only
Speaker 9: reason why I have it is the photos that I
Speaker 9: have on it. I'm trying to save to some other device.
Speaker 9: I've tried many things, and because this MacBook is old,
Speaker 9: I can't update it past ten point seven iOS lions?
Speaker 9: Does it have any suggestions?
Speaker 2: Does the MacBook still work?
Speaker 9: It turns on my photos up there? If I try to,
Speaker 9: like email a photo I've tried, I can't do that.
Speaker 2: Why not?
Speaker 9: It may have to do with my settings. Maybe I
Speaker 9: need to I'm not sure.
Speaker 2: Can you get on the internet on this computer?
Speaker 9: Sorry?
Speaker 2: Can you get on the internet?
Speaker 4: Like?
Speaker 2: Can you go to Google or any of those websites?
Speaker 9: I can?
Speaker 2: You can't know.
Speaker 9: It's very slow, and it's slow, Okay, it comes on
Speaker 9: a lot.
Speaker 1: How many pictures are we talking about here?
Speaker 9: A little over one thousand, maybe twelve hundred, okay.
Speaker 1: All right, and so this is just you've been kind
Speaker 1: of this computer's been lingering around because you don't want
Speaker 1: to get rid of it because you've got these things
Speaker 1: on there.
Speaker 2: But it's takes.
Speaker 1: It just seems to not be an easy process to
Speaker 1: get these off of.
Speaker 9: Their no, and I thought a no brainer would was?
Speaker 9: I was excited would because I thought I could easily
Speaker 9: do it with Google Photos.
Speaker 2: Yeah, and that doesn't work.
Speaker 9: Google Photos doesn't work because my Google out, the Chrome out,
Speaker 9: it's coming up. I need to update my computer in
Speaker 9: order to use it.
Speaker 2: Okay, got it, got it? Okay.
Speaker 1: So here here's a couple solutions that I think. So
Speaker 1: if you can get this computer on the internet, it's
Speaker 1: gonna you know, it's gonna take a bit, but I
Speaker 1: think that your best bet is to drag and drop
Speaker 1: these onto some sort of cloud based storage program. So
Speaker 1: there's a couple that I'd recommend that is easy. First,
Speaker 1: you can use Google Drive, so if you just want
Speaker 1: to go to drive dot Google dot com on your browser,
Speaker 1: and then you're gonna make a folder that says, you know,
Speaker 1: old photos whatever from this MacBook and then just take
Speaker 1: the pictures and just try one and drag it in
Speaker 1: and see if it goes in there, and you can
Speaker 1: through the web interface drag and drop on to Google Drive.
Speaker 1: So that's number one. If that doesn't work, or if
Speaker 1: it's too slow, or it just doesn't seem to be right.
Speaker 1: Google Photos also has a web interface which I would recommend,
Speaker 1: so you can go to photos dot Google dot com
Speaker 1: and same thing. You can just drag and drop and
Speaker 1: this works for any picture. You don't have to have
Speaker 1: an old, you know computer, this, you know, you don't
Speaker 1: have to download the Google Photos desktop uploader for this,
Speaker 1: you can try that.
Speaker 2: What about?
Speaker 1: And then of course there's things like Dropbox. You can
Speaker 1: just sign up for a free Dropbox account, and I
Speaker 1: think I don't know what they're given away anymore for
Speaker 1: free storage. Maybe it's a gigabyte or two. But you can,
Speaker 1: you know, sign up for Dropbox and go to dropbox
Speaker 1: dot com. So what I'm getting at is all of
Speaker 1: these solutions I'm offering are all through the web. So
Speaker 1: you don't have to download any special software. Because this
Speaker 1: computer's so old that any software you're trying to download,
Speaker 1: it's either saying sorry, we can't do that, or it's
Speaker 1: not going to on on this program or on this
Speaker 1: old laptop. And so it's just not a non starter
Speaker 1: to be able to use one of these programs that's
Speaker 1: going to be a lot easier and faster. But the
Speaker 1: webway is the way to go. Do you think that
Speaker 1: would work for this?
Speaker 9: I'm certainly gonna try. My last attempt was buying a
Speaker 9: stick off yeah Amazon, Yeah, a cheap, a cheap one.
Speaker 9: But it didn't work for me.
Speaker 1: So so you bought I was going to say, because
Speaker 1: that was my other option is to get a flash
Speaker 1: drive and to just plug this flash drive into the
Speaker 1: computer and drag these these these photos over to the
Speaker 1: flash drive.
Speaker 2: That's that didn't work either.
Speaker 9: Well you know, I inserted the stick and nothing comes
Speaker 9: up on the screen. Okay, And I'm not tech savvy,
Speaker 9: so I know there's some sticks where you put them
Speaker 9: in and then the screen pops up and you go
Speaker 9: from there.
Speaker 1: But yeah, that doesn't really happen on a MAX so much,
Speaker 1: to be honest. And also, I think that you would
Speaker 1: be better off with just a standard flash drive, one
Speaker 1: that is not a photo stick. Person, say so, if
Speaker 1: I were, you just go to you can go anywhere.
Speaker 1: You can go to a you know, a CVS or
Speaker 1: a Walgreens and just get a little USB stick, put
Speaker 1: that in. Now, if if it's not showing up on
Speaker 1: your you know, in your computer or on your home
Speaker 1: you know, your desktop or in your finder. What you
Speaker 1: want to use is an app called disc Utility. And
Speaker 1: so if you go on your Mac and search for
Speaker 1: disc utility, that will enable you to format that drive
Speaker 1: and to make it work on a Mac. Because it
Speaker 1: may not be formatted to work properly. So write that
Speaker 1: down disc utility and so that will help you format
Speaker 1: the little flash drive to work properly. But look, Troy,
Speaker 1: these photos are out lost. The fact that this computer
Speaker 1: still works. I think you've got many many ways of
Speaker 1: doing this. If you can't figure this out, you can
Speaker 1: always bring it into like a little you know, data
Speaker 1: recovery place and they can help you do this. But
Speaker 1: I think because this computers working, you're you're in.
Speaker 2: A good place.
Speaker 1: Thank you, Rich all right, thanks so much for calling
Speaker 1: in from Hollywood. Right around the corner for me. Yeah,
Speaker 1: all right, have a great day, have a great weekend.
Speaker 1: I've got some hard drives just sitting around the house
Speaker 1: that I have been you know, just they're just sitting
Speaker 1: there because for so many years I've been waiting to
Speaker 1: get the pictures off these drives. Even though I'm pretty
Speaker 1: sure I have the pictures somewhere, I just want to
Speaker 1: make sure that I have them. And it's one of
Speaker 1: these things where it's I never get around to it
Speaker 1: because I just don't want to. It's like the last
Speaker 1: thing I want to do is sit there and try to,
Speaker 1: you know, fire up this hard drive and get all
Speaker 1: this stuff off of there. But you know, and I
Speaker 1: think I have all the pictures in my Google Photos,
Speaker 1: But back up your pictures. That's number one. That's I
Speaker 1: guess my biggest piece of advice is just to please
Speaker 1: back up your photos. I personally like Google Photos. If
Speaker 1: you use an iPhone, you can use iCloud, but just
Speaker 1: get them backed up.
Speaker 2: You can use one drive.
Speaker 1: There are so many ways to back up your photos
Speaker 1: that I get emails all the time from people saying, Rich,
Speaker 1: I should have taken your advice, but I didn't, and
Speaker 1: when it's too late. Believe me, the feeling that you
Speaker 1: get is not good. I've lost a picture or two
Speaker 1: here or there over the years, and it's just it's
Speaker 1: a bad feeling. So don't let that happen to you.
Speaker 1: I also had a computer someone trusted me with their
Speaker 1: old computer, and they said, hey, can you delete this
Speaker 1: before you donated or whatever or.
Speaker 2: Get rid of it.
Speaker 1: We don't know how to do it, just take it.
Speaker 1: And I knew that they had a bunch of personal
Speaker 1: information on that computer. And I held onto that computer
Speaker 1: for like a year before I figure it was really
Speaker 1: tricky to figure out how to get this thing booted
Speaker 1: up and to delete the stuff off of it because
Speaker 1: kind of like the last caller, the computer was just
Speaker 1: so slow and it was just so it was just
Speaker 1: not cooperating with anything I wanted to do. So it happens,
Speaker 1: but you know, just try to keep on top of
Speaker 1: these things before you get to a point where your
Speaker 1: computer's so old and it's just really tricky.
Speaker 2: All right.
Speaker 1: Coming up, I'm gonna tell you about the new feature
Speaker 1: from Apple. If you have a small business, you definitely
Speaker 1: want to know about this. Plus we're going to talk
Speaker 1: about digitizing your old photos. I've got an in studio guest,
Speaker 1: the first in studio guest for this show. You're listening
Speaker 1: to rich on Tech. Welcome to the third hour of
Speaker 1: rich on Tech. My name is rich DeMuro, talking technology,
Speaker 1: answering your questions and basically helping you stay informed about
Speaker 1: all the stuff that will keep you safe online, the
Speaker 1: new gadgets, the new programs, basically anything that I think
Speaker 1: is interesting that you should know about because I'm following
Speaker 1: this stuff on a daily basis. I'm the tech reporter
Speaker 1: for KTLA Channel five in Los Angeles. Coming to you
Speaker 1: just about anywhere right now. So thanks for listening. Got
Speaker 1: a lot to talk about in the next hour. We're
Speaker 1: going to talk about digitizing your old photos.
Speaker 2: I've got an in studio guest to talk about that.
Speaker 1: We're going to talk about Apple's new program to help
Speaker 1: you if you're a small business. And you can find
Speaker 1: me online at richontech dot TV. So if you want
Speaker 1: to see some of the stuff I do for TV,
Speaker 1: or you're just interested in my Instagram, or you want
Speaker 1: to talk about my Twitter, or I can't think of
Speaker 1: an F word for the Facebook.
Speaker 2: But anyway, so you know what I'm talking about. You
Speaker 2: got it.
Speaker 1: There's a lot of ways to see what I'm doing online.
Speaker 1: All right, Let's get to Bob is in Arrowhead, California.
Speaker 2: Bob, you're on with Wretch. What's going on?
Speaker 4: I have a a pixel sixth bro And the screen
Speaker 4: started flashing green on the right and then it got
Speaker 4: worse and worse, so like I finally couldn't read anything,
Speaker 4: and I went online and they were that's a I
Speaker 4: guess it's a very common problem. And I called Google
Speaker 4: and they told me to try a couple of things
Speaker 4: and they were the same things online and then they
Speaker 4: told me it was out of warranty and I got it.
Speaker 4: That's February, but I ordered it in December and they
Speaker 4: said a warranty starts on the day place you order,
Speaker 4: not when you get the device.
Speaker 2: M that doesn't see that.
Speaker 4: I google that and that's California law really in state
Speaker 4: to state, but in California, your warranty starts the day
Speaker 4: you place the order. Well, it takes like six months
Speaker 4: to get it in to one you warranty. But I
Speaker 4: wondered if you had any suggestions or wow ideas.
Speaker 1: Well, that's that's news to me. That I mean, that
Speaker 1: makes zero sense. And usually California is pretty ahead of
Speaker 1: the curve when it comes to consumer protection laws, so
Speaker 1: the fact that the warranty starts when you place the
Speaker 1: order makes zero sense to me. I'll have to double
Speaker 1: check on that one, but I'll take your word for
Speaker 1: it at this point because you've talked to Google. So basically,
Speaker 1: you've got a phone that doesn't work. Can you use
Speaker 1: this phone?
Speaker 4: I know it's on because it makes noise and and
Speaker 4: reacts to things. So but the screen is just as
Speaker 4: it's on, but I can't see the screen.
Speaker 2: So yeah, I can't do anything.
Speaker 4: Well here's yeah, yeah, they say hold the power button,
Speaker 4: then the volume up, will hold the power button and
Speaker 4: the volume down. But neither of those who do anything.
Speaker 2: It's just yeah, so nothing. Okay, So a couple of
Speaker 2: things here. Here's what I do.
Speaker 1: So first off, I think what you're referring to is
Speaker 1: a the recovery mode to sort of get your phone
Speaker 1: if it's not responding, to get it back to working. Now,
Speaker 1: here's the thing. So is this your primary cell phone?
Speaker 4: It was, but when it died I ordered a seven Pro.
Speaker 1: Okay, so you've got a new phone. So this phone.
Speaker 1: You just basically want to figure out what to do
Speaker 1: with this at this point, like to get rid of
Speaker 1: it or try to recoup some financially off of it.
Speaker 2: What what do you want to do with this phone?
Speaker 4: I'd like to be able to get it to work,
Speaker 4: so I could you know, sell it or something? I
Speaker 4: mean I couldn't trade it in because the screen is
Speaker 4: blink or you know green, right, Okay, okay, So.
Speaker 1: So first off I would I would try the recovery Yeah.
Speaker 4: Yeah, I won't want to throw it away because I.
Speaker 1: Can't yet you've got data on it. Okay, So I
Speaker 1: would first off, I would, I would do the recovery mode.
Speaker 1: So on a pixel again, you know, like you said,
Speaker 1: it's it's a power. It's a series of buttons that
Speaker 1: you press and you can look it up online if
Speaker 1: you look up how Google and so. So it won't
Speaker 1: it won't restart your phone. When you do that, you
Speaker 1: can't get to the recovery mode.
Speaker 4: I can't get to the recovery mode.
Speaker 1: Interesting, Okay, there's also do they talk about this whole
Speaker 1: like pixel website that you can go to the software
Speaker 1: repair tool or no?
Speaker 2: Do they talk about that?
Speaker 4: No they didn't.
Speaker 1: Okay, So there is a website pixel pixel repair dot
Speaker 1: with Google dot com, and you can plug your phone
Speaker 1: into a computer with a USB cord and that may help.
Speaker 1: So I would definitely try that and see if you
Speaker 1: can access your phone through that way, because it may
Speaker 1: just come up on your screen to give you the
Speaker 1: options to fix this phone, So that would be my
Speaker 1: first choice is to go to this plug your phone
Speaker 1: in with USB cord to your computer, go to this
Speaker 1: website pixelrepair dot Withgoogle dot com and follow this instructions
Speaker 1: on screen and see if that finds your phone. If
Speaker 1: your phone is on and working and the software can
Speaker 1: talk to it, it may display on your phone on
Speaker 1: your computer screen. Hey, what do you want to do
Speaker 1: with this phone? Do you want to factory reset it?
Speaker 1: And at this point that's pretty much what you want
Speaker 1: to do, is you want to get this factory reset
Speaker 1: so that you can clear your data off of here
Speaker 1: and move on with your life. That's the first thing
Speaker 1: to do. So if that doesn't work and you can't
Speaker 1: do that yourself, you can bring it to a place
Speaker 1: like you're in Lake Arrowhead. You can bring it to
Speaker 1: a place like you break I Fix. They'll do a
Speaker 1: free diagnostic and they can tell you what's wrong. And
Speaker 1: even with their free diagnostic, you may just be able
Speaker 1: to say, look, hey, if you can get access to
Speaker 1: this phone, can you just erase it for me and
Speaker 1: they'll take it. Or you can send it to a
Speaker 1: place that will safely erase it and take the data.
Speaker 2: Now you have to have a little bit of trust.
Speaker 1: But there's places like gizmo Go so that they will
Speaker 1: actually take this phone from you and they will erase
Speaker 1: it safely and securely and either resell it or recycle
Speaker 1: it if they can do that, and also pay you
Speaker 1: anything for this phone if you want. The website is
Speaker 1: giz Mo g I z m O Gizmoto. Let me sorry,
Speaker 1: I'm trying to trying to get this website right. I
Speaker 1: don't want to say the wrong website, cause there's there's
Speaker 1: another one that's similar, but it's gives g I z
Speaker 1: m O g O and we did a story with
Speaker 1: them on KTLA. They're a store, a local place in
Speaker 1: Los Angeles, and they will take your device that's not working.
Speaker 2: They will safely erase it.
Speaker 1: I watched them, I sat down with them, and I
Speaker 1: saw them take these devices and connect them to computers
Speaker 1: and erase them and then they'll recycle them or sell them.
Speaker 1: But that would be my advice for you because you
Speaker 1: just want to move on. It sounds like you've got
Speaker 1: a new phone, but I get it. You don't want
Speaker 1: this phone floating around with your information on it because
Speaker 1: it's got your personal data. So those are the things
Speaker 1: I would do in the in that order. So and
Speaker 1: hopefully you can get this figured out and move on.
Speaker 2: But that's that's unfortunate.
Speaker 1: A phone should last more than a year, you know,
Speaker 1: if you ordered it in you know, less than a
Speaker 1: year ago, I.
Speaker 2: Would push Google a little bit harder on that.
Speaker 1: You know, maybe just try to escalate your you know,
Speaker 1: your call to the supervisor and just see if they
Speaker 1: can give you a new phone. You'll send them back
Speaker 1: the old phone, but maybe they'll send you a refurbished
Speaker 1: ask them to make a one time exception. Those are
Speaker 1: those are usually the magical words that I use when
Speaker 1: I'm calling a company and say, look, can you make
Speaker 1: a one time exception here? I know this is your rules,
Speaker 1: and you know rules are you know, they're made to
Speaker 1: be broken sometimes, So can you make a one time
Speaker 1: exception and make a customer happy? I bought another pixel?
Speaker 1: I mean, come on, you can see my second order
Speaker 1: of this phone. So I think that a little kindness
Speaker 1: goes a long way with some of these companies. And
Speaker 1: again getting to that supervisor that can maybe override the
Speaker 1: system is also very helpful. So, Bob and Lake Arrowhead,
Speaker 1: thanks for calling the show.
Speaker 2: I appreciate it. Okay.
Speaker 1: So I've been talking about this new tool from Apple.
Speaker 1: If you own a small business, you got to know
Speaker 1: about this tool. It's called Apple Business Connect, and it's
Speaker 1: brand new. It's from Apple, and it's the equivalent of
Speaker 1: a new tool that lets you update your business listing
Speaker 1: across iPhone, across Apple Maps, across messages, across Apple Wallet,
Speaker 1: Siri and other apps on the iPhone. And so if
Speaker 1: you own a small business and you want to update
Speaker 1: your phone number or your website or a special offer,
Speaker 1: typically you would just have to wait for Apple to
Speaker 1: find this information online or through a data broker, or
Speaker 1: through some sort of third party system, and then update
Speaker 1: that information in Google Map or in Apple Maps. With
Speaker 1: this new tool, you can go and do this directly.
Speaker 1: It's a lot faster and it's a lot quicker. So
Speaker 1: now businesses around the world can directly manage their information
Speaker 1: in the Apple Maps place card. So if people use
Speaker 1: Apple Maps to look up your business, they will see
Speaker 1: the information that you updated. That includes your photos, your logos,
Speaker 1: and any links you want. So, if you run a
Speaker 1: restaurant and you want to put a link to your
Speaker 1: menu or a link to your reservation, how they make
Speaker 1: a reservation, you can do that as well. You can
Speaker 1: also do something called showcases, which is a special offer.
Speaker 1: So if you have a seasonal discount or sorry, a
Speaker 1: product discount or a seasonal menu, you can put that
Speaker 1: on there. So again, this is really just the ability
Speaker 1: to update your business listing across the iPhone. Now I
Speaker 1: understand that many people use Google, many people use Google Maps.
Speaker 1: This is sort of Apple's equivalent of saying, you know what,
Speaker 1: We're going to take this stuff a little bit more seriously.
Speaker 1: We're not just going to rely on third parties to
Speaker 1: update this information. We're going to let businesses update this
Speaker 1: information themselves. Google has something I think it's called the
Speaker 1: business Let's see Google Business Manager.
Speaker 2: Let's see if that's what.
Speaker 1: It's called Google Business Profile. So if you have a business,
Speaker 1: a small business, you should be on this as well.
Speaker 1: So if you type in Google dot com slash business,
Speaker 1: you can update your business on Google Maps and things
Speaker 1: like that. So it's very important to do that. This
Speaker 1: Apple website, Apple Business Connect. If you want to go
Speaker 1: to this website, let me just get what the website
Speaker 1: is exactly, because it's Apple and they're a little bit
Speaker 1: different here, and you do need an Apple idea to
Speaker 1: do this, but it is business connect dot Apple dot com.
Speaker 1: Business connect dot Apple dot com. If you have a
Speaker 1: small business, definitely update your information across these two platforms
Speaker 1: because you know you've got a billion Apple users out there,
Speaker 1: and you've got many many Google users as well. So
Speaker 1: if you want your business to be found, you want
Speaker 1: that accurate information, do that for sure. Coming up, I've
Speaker 1: got a great guest. He has helped many many people
Speaker 1: digitize their old photos, so we're going to talk about
Speaker 1: the best ways to do that, how he can help,
Speaker 1: of course, and also just the idea of all these
Speaker 1: pictures laying around your house, you want to get them digital.
Speaker 1: So we're going to talk talk to Mitch Goldstone. Coming
Speaker 1: up next. You are listening to rich on Tech. Welcome
Speaker 1: back to rich on Tech. This is the show where
Speaker 1: we talk about tech stuff and answer your questions.
Speaker 2: I have my.
Speaker 1: First in studio guest here. I'm very excited. We're going
Speaker 1: to talk to Mitch Goldstone of scan my Photos. He gosh,
Speaker 1: he's helped so many people scan their pictures over the years,
Speaker 1: including mine.
Speaker 2: And so if you've.
Speaker 1: Got that pile of pictures sitting in the closet and
Speaker 1: you're thinking, I know I need to do this. He's
Speaker 1: going to offer some great tips on how to do
Speaker 1: that and why you should do it. I think that's
Speaker 1: the most important thing, because you know, we talked about
Speaker 1: losing digital photos, but imagine losing physical photos and that's
Speaker 1: what's happening. So we're going to talk to him in
Speaker 1: the next segment. It's gonna be a lot of fun.
Speaker 2: Let's ste another call, should we hear?
Speaker 1: Let's see we've got Jeffrey in New York, New York. Jeffrey,
Speaker 1: welcome to the show. You're talking to Rich on Tech.
Speaker 10: Hi.
Speaker 3: How you doing?
Speaker 6: Rich?
Speaker 4: Oh?
Speaker 1: I'm doing fantastic. How are you doing? How is the
Speaker 1: weather out in the East Coast.
Speaker 3: Where you're all stopping ground? Is thirty seven degrees right now?
Speaker 3: We're in Rockland County. I know you're a Jersey boy.
Speaker 2: Nice yep, I am.
Speaker 1: I should know my geography better out there. I mean
Speaker 1: I've heard of Rockland County obviously, But anyway, so what's
Speaker 1: on your mind today?
Speaker 3: It's something that I went to one of the local
Speaker 3: oppa stores today and we've got any issues with his
Speaker 3: battery for twelve but they suggested a mag Safe. You know,
Speaker 3: battery for it, you know the clips on the back,
Speaker 3: but I say're pricing a little bit high. I wondered
Speaker 3: if you know and you'll turn it in. Plus I
Speaker 3: know you could get mag Safe speakers too, because I
Speaker 3: kind of look on Amazon and kind of order it wise.
Speaker 2: You know right now, Oh you did nice.
Speaker 1: Yeah, Once you go down this mag Safe road, it's
Speaker 1: actually pretty fun and it's it's one of the advantages
Speaker 1: that the iPhone has over Android, but only for a
Speaker 1: little a little longer because they are gonna reconfigure the
Speaker 1: way that wireless charging works on androids very soon and
Speaker 1: it will work in pretty much the same way mag
Speaker 1: Safe work.
Speaker 2: So Apple kind of gave.
Speaker 1: That it's called the Chi Consortium, which is like the
Speaker 1: wireless charging people kind of gave them the information about
Speaker 1: mag Safe and said, you know what, you can use
Speaker 1: this for all your phones now because it's it's anyway.
Speaker 1: Apple basically took the standard and they said, this works,
Speaker 1: but we're going to try to make it work better.
Speaker 1: And that's how they made the magnet and how everything
Speaker 1: aligns perfectly, which gives you more efficient charging. So you've
Speaker 1: discovered that, so what you're trying to look for a
Speaker 1: battery that clips onto the back of his phone.
Speaker 3: Yeah, his battery life isn't that great. Plus he's always on.
Speaker 3: We went there and they said he's on TikTok a lot.
Speaker 3: So they said, that's not gonna see So.
Speaker 1: Well, what kid isn't basically okay? So I like, I've
Speaker 1: been testing a lot of these things. I carry a
Speaker 1: bunch of them around, so I always have a wireless
Speaker 1: mag Safe battery. I'm going to my website rich on
Speaker 1: tech dot TV. I've got a whole bunch of recommended
Speaker 1: gadgets and I'm going there because I like this Belkan one.
Speaker 1: But I want to get the name just right. And
Speaker 1: so if you go to the one from Apple, theirs
Speaker 1: is probably the most expensive which Apple sells in their store.
Speaker 1: Obviously it's probably, you know, sixty bucks something like that.
Speaker 1: This one I like from Belkan is wireless power bank
Speaker 1: with mag Safe. It's thirty nine to ninety nine and
Speaker 1: so it will work with all of the different gadgets.
Speaker 1: The thing you want to look for in a mag
Speaker 1: Safe wireless charger is the capacity. So the capacity is
Speaker 1: going to give you the amount of charging time, like
Speaker 1: how many times you can charge his phone. So this
Speaker 1: one is pretty thin. It just has twenty five hundred
Speaker 1: million powers, which means it's pretty much going to charge
Speaker 1: your iPhone once. That may not be sufficient for your child.
Speaker 1: He may want I was it here or she I
Speaker 1: didn't get that part, okay, So he may want something
Speaker 1: that's more like five thousand million hours. But the bigger
Speaker 1: the battery is, the larger it's going to be physically,
Speaker 1: so it may be tough to actually hold the you know,
Speaker 1: the battery on there at the same time as holding
Speaker 1: the phone.
Speaker 2: Does that make sense.
Speaker 9: Yeah.
Speaker 3: The other question with that is will it charge while
Speaker 3: it's on both batteries?
Speaker 4: Does it works?
Speaker 9: Uh?
Speaker 1: Yeah, it'll Oh you're saying you want to charge the
Speaker 1: battery while it's wirelessly charged while it's wirelessly on the phone.
Speaker 3: Yeah, you phone told me you could plug it into
Speaker 3: the mag safe and it'll charge the phone well through
Speaker 3: it or something.
Speaker 1: Uh, okay, So the mag Safe battery attaches to the
Speaker 1: back of the phone. It will charge it wirelessly. You
Speaker 1: can also plug a cable into the from the phone
Speaker 1: into the battery and it'll charge it that way as well,
Speaker 1: but you wouldn't want to do those at the same time.
Speaker 3: Right, Okay, yes, but I met is the Balkan one.
Speaker 1: Yeah, yes, And that's the other thing to look for
Speaker 1: is USB C And you know, in portable chargers in general,
Speaker 1: the wattage that they have, like the the watts like
Speaker 1: this one's a seven point five watt. The maximum wattage
Speaker 1: that mag safe can do, I believe is fifteen watts,
Speaker 1: and it's it's kind of rare that you find a
Speaker 1: lot of wireless charging banks that do that. The higher
Speaker 1: the wattage, the faster it's going to charge your phone.
Speaker 1: So if he's on TikTok and he's looking for this
Speaker 1: thing to charge it, like in real time while he's
Speaker 1: on the phone actively, it's probably not going to be
Speaker 1: the best solution. Like I think a wired solution would
Speaker 1: probably be better. But you mentioned that there is some
Speaker 1: sort of issue with the wired so maybe that's not
Speaker 1: that's why he's looking at wireless because he still has
Speaker 1: that option.
Speaker 3: Yeah yeah, and that's when he's home, we're gonna have
Speaker 3: it plugged in. Okay, Well that's play on the road.
Speaker 3: I figured because you've been using it, like you said,
Speaker 3: like every other kiddies or about home crazy.
Speaker 1: Yeah, this is this is a whole thing. I mean,
Speaker 1: this is like basically my entire life is keeping my
Speaker 1: iPhone charged at all times, so especially when I'm at
Speaker 1: like an event like CEES or any of those things.
Speaker 1: Like I am, I'm a stickler for just trying to
Speaker 1: charge my phone at any given time that I'm not
Speaker 1: using it, because that's really the thing that you want
Speaker 1: to do, is make sure that when you're not using it,
Speaker 1: you're having it charged, and even when you're using it, it'll
Speaker 1: be fine. But they're plenty of these out there. There's
Speaker 1: another company that I like called my Charge, and so
Speaker 1: they have another portable power solution that I like that
Speaker 1: I've tested and it.
Speaker 2: Works really well.
Speaker 1: It's called Maglock, and so it's not necessarily mag safe,
Speaker 1: they don't use that term, but it does work with
Speaker 1: mag safe cases and so that will work as well.
Speaker 1: And they've got three different sizes. One is pretty pretty
Speaker 1: large size.
Speaker 2: Let me see which one that is.
Speaker 1: They've got a nine thousand million amp hour which will
Speaker 1: give you an extra forty eight hours of battery life
Speaker 1: on top of your iPhone. So and yes, they have
Speaker 1: speakers and all kinds of stuff. So mag Safe fun
Speaker 1: thing to have on the iPhone that is on the
Speaker 1: iPhone twelve and up I believe, so if you have
Speaker 1: the iPhone twelve and up model, definitely check out mag Safe.
Speaker 1: Coming up, we're going to talk scanning photos. You got
Speaker 1: a bunch of photos at home. We're going to talk
Speaker 1: about how to get those digitized so you can save
Speaker 1: them forever. You're listening to rich on Tech. Welcome back
Speaker 1: to rich On Tech. I've got my first in studio guest.
Speaker 1: Mitch Goldstone is founder and I'm assuming CEO of scan
Speaker 1: myphotos dot com. This is a website based in Irvine,
Speaker 1: California that has helped many many people scan their physical photos.
Speaker 1: And we all have that box of photos laying around
Speaker 1: the house that you want to get to one day,
Speaker 1: but let's make that today. Mitch, Welcome to the show.
Speaker 1: Thanks for being here in person.
Speaker 7: Thanks rich you know it's it's so wonderful to be
Speaker 7: your first guest. But I've been learning from you since
Speaker 7: I'm going to date myself seen it.
Speaker 1: Wow, It's been a while since I was at CET,
Speaker 1: but thank you and I appreciate it. And you know
Speaker 1: I followed your stuff. I actually did a story with you.
Speaker 1: I don't know how many years it's been at this
Speaker 1: point with KTLA where we talked about scanning photos and
Speaker 1: even back then it was important to do this, and
Speaker 1: that was probably five, six, seven years ago. Tell me
Speaker 1: about the state of the business, like, are people doing
Speaker 1: this on a regular basis? I assume so, And why
Speaker 1: do you think it's important that you digitize your fair photos?
Speaker 7: They are rich When you did the segment, sadly it
Speaker 7: was before COVID and the pandemic. When that hit, there
Speaker 7: are people that had to rush to prepare for memorial services.
Speaker 7: And that's where we kind of reinvented the business because
Speaker 7: people couldn't wait weeks months. Everything had to be done
Speaker 7: the same day. So that was a big part of
Speaker 7: the change.
Speaker 2: And so what what do you do?
Speaker 1: You've got I remember when I came there, I just
Speaker 1: saw like palettes full of like boxes that people send in.
Speaker 1: Are people so clearly people are comfortable mailing pictures in
Speaker 1: to be scanned.
Speaker 2: How safe is that?
Speaker 1: Because that would be the first question I'd have is like,
Speaker 1: I live in you know, Kentucky, I'm sending you pictures.
Speaker 2: Is this going to make it through the system?
Speaker 7: Okay, sure, We've preserved over a billion pictures. We never
Speaker 7: lost anything but excuse me. And at CEES, I spent
Speaker 7: an hour with the US Postal Service executives discuss that
Speaker 7: very question, and what they loved is that people trust
Speaker 7: them the US Postal Service with delivering the most precious
Speaker 7: possessions photos and even on the website on the homepage
Speaker 7: was a link to the commercial they made, which no
Speaker 7: small business gets commercial from USPS.
Speaker 2: It's kind of an honor what you were in there.
Speaker 1: Yeah, so okay, so how does it work? So I
Speaker 1: order from you, I get like a box. Do you
Speaker 1: send me a box or do I just find a
Speaker 1: box of the post office and just throw my pictures
Speaker 1: in there?
Speaker 7: And what we do we do for smaller orders you
Speaker 7: could just send in your photos, slides, home movie film,
Speaker 7: all of that. For larger orders, just go to the
Speaker 7: website and you get a prepaid box. Fill it up
Speaker 7: with your photos, slides, movie film as well, send it
Speaker 7: to us and the coolest new features. If you select
Speaker 7: express scan fast, we do it same.
Speaker 1: Day, so you'll as soon as you get those in
Speaker 1: you're going to scan them. And then when I did it,
Speaker 1: it was like a flash drive or a CD. I
Speaker 1: can't remember, but now, well you'll just directly upload these
Speaker 1: two online site that I can download immediately.
Speaker 7: Indeed, so we have the DVD data desk for all
Speaker 7: the files, regular DRAPEG files, they're yours, are not locked
Speaker 7: or anything like that, or a flash drive, a gigabyte
Speaker 7: flash drive. Most people now select the upload service. So
Speaker 7: as soon as your images, your photos, slides, home movie
Speaker 7: films are digitized, you get an email and you click
Speaker 7: on it and all your resolution high five files are there.
Speaker 1: And so speaking of resolution, when I was doing this myself,
Speaker 1: you know, because you can if you have a printer
Speaker 1: that's got the flatbed scanner. You know, if you have
Speaker 1: a couple of pictures, it's easy to do this yourself
Speaker 1: as well. Which and I highly recommend that you no
Speaker 1: matter what, just do it, Like whether you use you know,
Speaker 1: a website or you send them out or whatever, or
Speaker 1: you do it yourself.
Speaker 2: Just do it.
Speaker 1: That's the important thing. So what resolution do you recommend
Speaker 1: that we scan our pictures?
Speaker 2: In act?
Speaker 1: Because I've noticed there's like, you know, six hundred or
Speaker 1: three hundred do I need to do.
Speaker 7: The high resolution photos for images that you want to
Speaker 7: make enlargements of historic photos? All of that, you should
Speaker 7: always select the highest resolution, but we had a lot
Speaker 7: of customers that were saying they just want their photos
Speaker 7: digitized to upload to social media. Scan my Photos now
Speaker 7: is a content provider for all photo sharing apps, whether
Speaker 7: it's Instagram, Facebook, Snap, all of them. But what people
Speaker 7: are doing is they just want the files to be
Speaker 7: uploaded so they don't need to be that large because
Speaker 7: we're talking about large quantities of photos. Five thousand photos.
Speaker 7: Someone sent in twenty thousand slides just this past week,
Speaker 7: and we have the new slide Carousel service, so we
Speaker 7: digitize the slot entire slide carousel.
Speaker 2: Wow.
Speaker 1: I loved watching the machines at work at your facility
Speaker 1: because they just so fast. They're so fast and they
Speaker 1: just work really really well. Have you ever lost any photos?
Speaker 7: We've not, but man our customers have and it's so heartbreaking.
Speaker 7: We get messages all the time, Hey, you digitize my
Speaker 7: photos ten years ago to twelve years ago, fifteen years ago,
Speaker 7: I lost them, fireflood, whatever do you have them? And
Speaker 7: it was because of so many people saying they lost
Speaker 7: their photos that we added a new archival service. We're
Speaker 7: working with Amazon where everything is uploaded on our side
Speaker 7: securely in the cloud. So if you had an order
Speaker 7: and you selected to have us archive it. It's there permanently.
Speaker 7: But I don't want to be the depository of your photos.
Speaker 7: I want to please for you to save copies offsite,
Speaker 7: make extra copies, give them to friends. You mentioned Google
Speaker 7: Photos wonderful source, and also in a safety deposit box.
Speaker 7: Even please make lots.
Speaker 2: Yeah, don't just have that one copy.
Speaker 1: That was my favorite thing about getting my photos digitized.
Speaker 1: And by the way, when I got my photos digitized,
Speaker 1: it was just my personal collection. I still have a
Speaker 1: lot more. My mom's garage is like an untapped resource
Speaker 1: and she won't really let me in there to do this.
Speaker 1: But one of these days I will go in there
Speaker 1: and get these pictures and send them in because I
Speaker 1: I really want to see all these pictures of me
Speaker 1: as a kid and my siblings and my parents. But
Speaker 1: what was so fun about getting these pictures that I
Speaker 1: had just a couple of them digitized, is throwing them
Speaker 1: into Google Photos and it does its magic. Where it
Speaker 1: was finding my grandfather and my grandmother and putting it
Speaker 1: in their little face kind of recognition system. I mean,
Speaker 1: that was really incredible, even with video. People may not
Speaker 1: realize this when you digitize a video. Google Photos will
Speaker 1: go through that video and identify the people in that video,
Speaker 1: and then when you click on their face, you'll see that, oh,
Speaker 1: they're in this video for my birthday party when I
Speaker 1: was eight or whatever. I mean, that's pretty incredible. It's
Speaker 1: just I mean, once you get these pictures back, I
Speaker 1: imagine your customers just spend time just like sitting there
Speaker 1: and looking at them for a while.
Speaker 2: So much.
Speaker 7: I have a great story. But I'm that too with
Speaker 7: Google Photos. With videos, it's also a home movie film
Speaker 7: where scan my Photos digitizes each frame so you can
Speaker 7: actually capture a single frame to share it. But a
Speaker 7: great story you mentioned about your mom and trying to
Speaker 7: get those We have a CBS News correspondent had one
Speaker 7: hundred boxes of slides from his mom that somehow he
Speaker 7: was able to get away from her. We digitized it
Speaker 7: same day, so that night they got a link. They
Speaker 7: got all of them, and it was for his mom's
Speaker 7: ninetieth birthday. He had a whole big celebration, the whole
Speaker 7: family there and everything was digitized fifty years ago from
Speaker 7: New York City from the World's Fair. Images that people
Speaker 7: haven't seen ever before. That's why it's so important.
Speaker 1: We're talking with Mitch Goldstone, founder of scanmyphotos dot com. Mitch,
Speaker 1: I know that recently Costco has gotten rid of their
Speaker 1: photo processing facility in stores. This business of pictures, like
Speaker 1: when I was a kid, you would have one ten film,
Speaker 1: then thirty five millimeter film. You'd bring it to a
Speaker 1: place like remember those little like tiny places they had
Speaker 1: in parking lots where you like a photo processing facility,
Speaker 1: You put it in an envelope. They would give you
Speaker 1: the pictures like a week later, and you'd be so
Speaker 1: excited to see what those pictures were that was on
Speaker 1: that role in ninety percent of them were just trash
Speaker 1: because you know, you didn't see what you were taking
Speaker 1: a picture of. What do you make of this changing
Speaker 1: industry now that everything's digital, we're taking more pictures than ever.
Speaker 1: Is your job ever going to be done getting these
Speaker 1: old pictures digitized?
Speaker 2: Not at all.
Speaker 7: They're trillions of images. Big thing though, is most people
Speaker 7: are just uploading recent pictures. I'm sure your listeners are
Speaker 7: smirking now because they're also uploading pictures from their smartphone
Speaker 7: camera role basically if they're like me, of the food
Speaker 7: they ate last night. Sure, but not from the World's
Speaker 7: Fair in New York City.
Speaker 2: All of that.
Speaker 7: Costco is very interesting because my partner Carl Berman, and
Speaker 7: I started as retail photo lab owners in Orange County
Speaker 7: and everything changed. Our biggest competitor was Costco. I remember
Speaker 7: people would walk in and say, well, I'm not going
Speaker 7: to pay you, I can just go to Costco.
Speaker 2: And there's a lot cheaper. It was a lot cheaper, and.
Speaker 7: It was cheaper, less expense, I should say, less expensive
Speaker 7: and cheaper. But what Costco just announced now is really
Speaker 7: troubling because they close down their pitt labs at Costcos
Speaker 7: and they just announced they're closing down online Costco, which
Speaker 7: was a really great feature. You could upload all your photos,
Speaker 7: print them everything, and they transferred all of that to Shutterfly.
Speaker 7: I'm not sure exactly what the arrangement is because Shutterflies
Speaker 7: discounted prices so much anyway, But the biggest thing is
Speaker 7: that that segment has disappeared its retail, the photo labs,
Speaker 7: all of that stuff, even from Back to the Future
Speaker 7: that Kiosk in that scene with the Dolorean, all of
Speaker 7: that has disappeared. But what hasn't disappeared but is disappearing
Speaker 7: or all the photos, all the slides, all the home movies.
Speaker 7: They're getting old and they have to be digitized and backed.
Speaker 2: Up and very quickly.
Speaker 1: Do you recommend if you still have the film like
Speaker 1: let's say you remember how when your pictures came in
Speaker 1: the little packet and it had the film roles like
Speaker 1: sliced up, would you recommend that people get those digitized
Speaker 1: or just just scan the pictures.
Speaker 7: We do all of that too with negatives.
Speaker 2: Meetium for negative forgetting. It works exactly.
Speaker 7: And you know, it's a great question because some people
Speaker 7: want to digitize their negatives. Just send your photos to us.
Speaker 7: The quality is so we never had anyone say I
Speaker 7: don't like the quality of the photos, so please do
Speaker 7: the photos.
Speaker 2: It's a lot less money.
Speaker 7: But not to say that negatives aren't important to to digitize,
Speaker 7: all right.
Speaker 1: Mitch Goldstone of scan my Photos dot Com down in Irvine,
Speaker 1: But you don't have to go there. Can you still
Speaker 1: drop off if you wanted to, if you didn't trust
Speaker 1: the mail or whatever.
Speaker 7: We're headquartered in Irvine, but only about ten percent of
Speaker 7: our business is from California. It's all over the country, Hawaii,
Speaker 7: Puerto Rico, Alaska, all all over for that. Even on
Speaker 7: the website if you go to the top, I think
Speaker 7: we just added a promo code for rich on Tech.
Speaker 1: Oh nice, use that promo code rich on Tech. Mitchicoldstone,
Speaker 1: thanks so much for joining me first in studio guest
Speaker 1: here on the rich On Tech Show. Coming up, we
Speaker 1: are going to talk about the best journaling apps and
Speaker 1: this calculator that can help you determine if you should
Speaker 1: pay for your travel with points or cash.
Speaker 2: You're listening to.
Speaker 1: Rich on Tech, Laura, perfect song for the end of
Speaker 1: the show closing time. Ah, yes it is. But before
Speaker 1: we go, we got a couple of things to talk about.
Speaker 1: Rich Demiro here rich on Tech, hanging out with you
Speaker 1: talking about technology, and you know, I have started to journal.
Speaker 1: I think that journaling is very important. I think it's
Speaker 1: good for your well being, for your mind, and also
Speaker 1: it's just kind of fun because you're like, who's going
Speaker 1: to read this in the future, Like, who's going to
Speaker 1: read what my thoughts are in the future. And so
Speaker 1: I've been testing out a bunch of apps and I
Speaker 1: do have my favorite, and actually I switched, but let
Speaker 1: me go over the apps that that I tested first up. Clearful,
Speaker 1: this is an app that I really like. I interviewed
Speaker 1: the founder and it's kind of what's neat about it
Speaker 1: is that every day it gives you a question to answer,
Speaker 1: and that makes journaling very easy because you may sit
Speaker 1: there and look at this blank page and say, I
Speaker 1: don't know what to say, So this gives you a
Speaker 1: question to answer on a daily basis. You can use it,
Speaker 1: you don't have to use it. It's also available for
Speaker 1: iOS and Android. It's called Clearful. I really like that.
Speaker 1: That's one of my top apps. Next up is Reflection app,
Speaker 1: and I like this one as well. They're very similar.
Speaker 1: Clearful and Reflection almost look and feel the same. The
Speaker 1: slight edge I like about Reflection is that not only
Speaker 1: does it give you starter phrases, so you can say
Speaker 1: something like I'm feeling or I've been thinking about or
Speaker 1: I'm grateful for and you can also make your own
Speaker 1: prompts as well, so you have to upgrade to a
Speaker 1: paid plan to do that. But what I like is
Speaker 1: it has this little light bulb button, very similar to Clearful,
Speaker 1: except you press that button when you want a question.
Speaker 1: So maybe every day you don't need a question, but
Speaker 1: you can just press that button and get a question,
Speaker 1: which I really like. Tangerine is Good was not my favorite,
Speaker 1: but this is more for overwell, overall well being. It
Speaker 1: helps you track your daily mood and your habits. That
Speaker 1: was not my favorite because I'm not one of those
Speaker 1: people that's like trying to form a new habit. I mean,
Speaker 1: I know I should, but I just I don't know,
Speaker 1: not this year, maybe next year. And then the other
Speaker 1: one I really like is called Day one. Now this
Speaker 1: is more of a journal that is almost like a
Speaker 1: personal blog, so it's not so much focused on that
Speaker 1: daily question, although they do have daily questions. But this
Speaker 1: has so many features and you can add photos, you
Speaker 1: can add files, you can add audio. It's almost like
Speaker 1: your own private Facebook feed for your memories. And I
Speaker 1: also like how this has apps available across everything iOS, Android, desktop,
Speaker 1: browser extensions, and it's just really slick. And actually I
Speaker 1: started out using one of these other apps and I
Speaker 1: switch to Day one because I had been using Day
Speaker 1: one as a journal. But then I was like, well,
Speaker 1: I want kind of a work journal. So now I
Speaker 1: have two journals inside my day one. One's a work journal,
Speaker 1: one's a personal journal. And when I want a question,
Speaker 1: I can answer it. When I want to do work stuff.
Speaker 1: It's almost like just a personal blog for me, and
Speaker 1: I really really like it. Again, all of these apps,
Speaker 1: they're all free at the base, but if you want
Speaker 1: to use a lot of extra features, you're gonna have
Speaker 1: to be prepared to pay just a little bit extra.
Speaker 1: And for day one, after using it for two days,
Speaker 1: I paid I think it was twenty five dollars for
Speaker 1: the year, and it's well worth it because that's like
Speaker 1: two dollars a month for this feature, for.
Speaker 2: All of those features.
Speaker 1: And the other thing you want to look for when
Speaker 1: you choose a journaling app is make sure that it's
Speaker 1: encrypting your information, because you want this to be secure,
Speaker 1: but also maybe you want to give someone the keys
Speaker 1: to this so that later on, you know, I don't
Speaker 1: want to think about the worst, but you know, you
Speaker 1: don't want to just write this and have it disappear.
Speaker 1: You want maybe your legacy to have this and to
Speaker 1: read what you're doing, thoughts were, and what your feelings
Speaker 1: were on things, and what you went through in your
Speaker 1: life that your kids may enjoy at some point when
Speaker 1: you're no longer around. It's just really it's weird to
Speaker 1: think about, but it's it's kind of strange. I mean,
Speaker 1: it's just very very kind of weird, but kind of
Speaker 1: cool too. So again day one, if you want to
Speaker 1: see all these picks, you can go to my website
Speaker 1: rich on tech dot tv.
Speaker 2: I thought this was cool.
Speaker 1: I was planning a trip to New Jersey with my
Speaker 1: kid and I was like, is it better to pay
Speaker 1: for this trip using cash or my points? And I
Speaker 1: know that you can go on websites and see how
Speaker 1: much a point is worth. You know, Delta point is
Speaker 1: worth this amount, United Point is worth this amount. But
Speaker 1: the points to at the pointsky dot com makes it
Speaker 1: really easy. So if you go to the points guy
Speaker 1: dot com slash calculator, you just type in the loyalty program.
Speaker 1: So if it's Southwest and you want to figure out
Speaker 1: if it's better to use Southwest points versus your cash,
Speaker 1: you put in Southwest. It asks you for the cost
Speaker 1: in points or mind, so you can put in let's
Speaker 1: say it's twenty five thousand points.
Speaker 2: For that flight. And then fees.
Speaker 1: You know, some of these things have like a little
Speaker 1: tiny fee attached. Sometimes it's small, sometimes it's big.
Speaker 2: Let's just say the fee is.
Speaker 1: Six dollars for taxes and then we compare to cost
Speaker 1: and cash. So let's say this flight was actually two
Speaker 1: hundred and sixty seven dollars. You press calculate, and now
Speaker 1: it says if you use cash, you're gonna save one
Speaker 1: hundred and fourteen dollars. It's saying that the points guys
Speaker 1: estimating the points are worth three seventy five plus six
Speaker 1: dollars compared to the cash price of two sixty seven,
Speaker 1: you're gonna save.
Speaker 2: One hundred and fourteen bucks.
Speaker 1: So again, that's at the points guy dot com slash calculator.
Speaker 1: It's one of these things that I feel like I
Speaker 1: would have known about for a long time, and I've
Speaker 1: been doing these calculations myself. But now that I know
Speaker 1: this website, I'm just gonna use that and I know
Speaker 1: the points Guy. Believe me, I've interviewed the points Guy
Speaker 1: great success story, sold this website or created this website
Speaker 1: and just just did very well for himself. So this
Speaker 1: is really really cool. Brian Kelly, great great guy knows
Speaker 1: a lot. I follow him on Instagram now he knows
Speaker 1: a lot about travel. He's always going somewhere. Finally, one
Speaker 1: feature you want to change on your password manager is
Speaker 1: how long the password manager stores passwords on your clipboard,
Speaker 1: so there's a setting inside the password manager app that
Speaker 1: you're using to clear the clipboard contents. Not every one
Speaker 1: of these password managers clears the contents in a timely manner,
Speaker 1: So you want to make sure that you have this
Speaker 1: setting that says, hey, clear this after thirty seconds, so
Speaker 1: that anything you copy and paste with your password is
Speaker 1: not stored on your phone and a hacker may have
Speaker 1: access to that. That's a PSA from TechSpot dot com.
Speaker 1: Very very smart to do because these clipboards, a lot
Speaker 1: of them now is just save things for a long time,
Speaker 1: and so you definitely don't want that that save. So
Speaker 1: I'll put all these links. I'm gonna put them all
Speaker 1: my website rich on tech dot tv. Be sure to
Speaker 1: find me on Instagram at rich on tech. Can you
Speaker 1: believe it? But that is going to do it. For
Speaker 1: episode number three of the show, when they said rich
Speaker 1: you got to sit here and talk about technology for
Speaker 1: three hours, I was like, how am I going to
Speaker 1: do that? But clearly it can be done. If you'd
Speaker 1: like to submit a question for me to answer, you
Speaker 1: can go to richon tech dot tv, hit the email
Speaker 1: icon you can find me on social media including Instagram, Facebook,
Speaker 1: and Twitter at rich on Tech and don't forget to
Speaker 1: check out my KTLA TV segments on YouTube. Next week
Speaker 1: I'm testing out a fitness tracker that attaches to your sneakers.
Speaker 1: Plus i'll talk about a new competitor for Facebook. My
Speaker 1: name is rich Demiro. Thanks so much for listening. There
Speaker 1: are so many ways you can spend your time. I
Speaker 1: do appreciate you spending it right here with me. I'll
Speaker 1: talk to you real soon.