WEBVTT - Rich On Tech Radio Show 003 - January 21, 2023 0:00:00.440 --> 0:00:04.120 Apple surprises us with new laptops and a new home pod. 0:00:04.840 --> 0:00:09.600 Amazon makes customers frown with its latest move. Why you 0:00:09.640 --> 0:00:13.200 should change this setting on your password manager? Plus your 0:00:13.240 --> 0:00:16.720 tech questions answered. What's going on? I'm Rich Demiro and 0:00:16.840 --> 0:00:19.080 this is Rich on Tech. This show where I talk 0:00:19.120 --> 0:00:21.160 about the tech stuff I think you should know about. 0:00:21.520 --> 0:00:24.080 It's also the place where I answer the questions that 0:00:24.160 --> 0:00:27.560 you ask me. I'm the tech reporter at KTLA Channel 0:00:27.600 --> 0:00:30.840 five in Los Angeles. And if it's your first time 0:00:30.880 --> 0:00:33.280 tuning in for a while, yes, I've taken over for 0:00:33.360 --> 0:00:37.159 Leo Laporte, who has retired from radio. This is a 0:00:37.200 --> 0:00:40.640 brand new show. Thanks so much for tuning in and listening. 0:00:41.159 --> 0:00:42.560 All right, So this show is going to be packed 0:00:42.600 --> 0:00:46.400 with useful news, tech tips, reviews, cool new apps and websites, 0:00:46.760 --> 0:00:52.240 plus interviews and information to keep you safe and productive. Online. 0:00:52.600 --> 0:00:55.120 Phone lines are open. The phone number to call is 0:00:55.400 --> 0:00:59.280 one eight eight eight Rich one oh one. That's one 0:00:59.480 --> 0:01:01.360 eight eight eight seven four. 0:01:01.200 --> 0:01:03.400 To two four to one zero one. 0:01:03.640 --> 0:01:05.680 You want to talk to me, We've got a couple 0:01:05.720 --> 0:01:09.560 hours to do that right here. Saw a story this 0:01:09.640 --> 0:01:13.520 week about gen z. These are young adults that were 0:01:13.520 --> 0:01:17.240 born anywhere between the late nineteen nineties to the early 0:01:17.319 --> 0:01:22.360 twenty tens. Apparently they are turning to flip phones. So 0:01:22.400 --> 0:01:24.760 I know that we hear stories over and over about, 0:01:25.040 --> 0:01:27.760 you know, different kind of trends that we see with 0:01:27.880 --> 0:01:30.600 the young people and technology and how they reject some 0:01:30.680 --> 0:01:32.760 of the new stuff in favor of the old stuff. 0:01:33.200 --> 0:01:36.440 This was both on The Today Show and CNN, and 0:01:36.520 --> 0:01:38.960 the bottom line is, you know what's happening here. They're 0:01:39.000 --> 0:01:42.080 sick and tired of their smartphones consuming them. Have you 0:01:42.080 --> 0:01:46.800 ever waited in a line anywhere, like at Starbucks or yesterday, 0:01:46.840 --> 0:01:48.640 I was waiting for a pizza I was picking up, 0:01:48.800 --> 0:01:52.920 and my initial reaction while I'm waiting for this pizza 0:01:53.160 --> 0:01:54.880 is to just look at my phone and to just 0:01:54.960 --> 0:01:58.800 sit there and you know, scroll Instagram, scroll Facebook, scroll Twitter. 0:01:59.320 --> 0:01:59.960 And I sat there. 0:02:00.280 --> 0:02:02.000 It's one of these pizza places that has like all 0:02:02.000 --> 0:02:04.080 the photos on the wall and stuff, you know, of 0:02:04.160 --> 0:02:06.880 the old celebrities that came in there, and the movie 0:02:06.920 --> 0:02:09.680 posters and old pictures of New York City. I was like, 0:02:09.680 --> 0:02:12.080 what am I doing? Let me look at some of 0:02:12.120 --> 0:02:14.720 this stuff in this restaurant. You know, they put this 0:02:14.720 --> 0:02:17.120 stuff up for a reason. And so I put my 0:02:17.120 --> 0:02:19.880 phone away and it was really tough. It's not easy. 0:02:20.560 --> 0:02:23.200 But this is what's leading these young people to put 0:02:23.200 --> 0:02:26.400 away their phones. They just want their smartphone to be 0:02:26.760 --> 0:02:30.560 quiet again. So they're picking up phones like the Nokia 0:02:30.639 --> 0:02:33.600 twenty seven to eighty flip phone, a phone that just 0:02:33.639 --> 0:02:37.440 does camera, texting and calls, all the basics you need. 0:02:37.880 --> 0:02:40.600 They want to be present with each other. In the 0:02:40.600 --> 0:02:45.480 CNN article, they quoted Camilla Cabello, the singer. She said, 0:02:45.520 --> 0:02:49.760 I'm team flip phone Revolution, and then actress Dove Cameron, 0:02:50.320 --> 0:02:53.640 who is on the Disney Channel show Livin Maddie, said 0:02:53.880 --> 0:02:56.040 she switched to a flip phone. Spending too much time 0:02:56.080 --> 0:02:58.160 on the phone and looking at social media is quote 0:02:58.200 --> 0:03:01.919 really bad for me. She said, I found I went 0:03:01.960 --> 0:03:06.320 through my tech closet and I found an old flip 0:03:06.360 --> 0:03:09.680 phone that I had tested a while back from Alcatel 0:03:10.400 --> 0:03:13.560 and it's the Go Flip and I charged it up 0:03:13.639 --> 0:03:16.760 last night and just has this reassuring you know that 0:03:16.840 --> 0:03:19.880 sound like that when you close it. Remember when you 0:03:19.880 --> 0:03:22.160 were done with a phone conversation, you just close the 0:03:22.200 --> 0:03:25.079 phone and you knew it was over. Now, when people 0:03:25.120 --> 0:03:27.320 hang up, I don't even know they're still there. Because 0:03:27.320 --> 0:03:28.880 I look at my phone, I still see the little 0:03:28.880 --> 0:03:31.040 waves at the top of my phone, so I never 0:03:31.120 --> 0:03:33.320 know if they're still there or not. But this is 0:03:33.360 --> 0:03:37.520 the trend because here's the thing. Technology has made our 0:03:37.560 --> 0:03:41.480 lives easier, but it also has made our lives a 0:03:41.480 --> 0:03:44.600 bit more complicated. For instance, I was booking a flight 0:03:44.680 --> 0:03:47.000 to go home from New Jersey, and I was booking 0:03:47.040 --> 0:03:49.000 a flight to go home with my kid, just me 0:03:49.040 --> 0:03:50.720 and him, kind of like some you know, father son 0:03:50.800 --> 0:03:54.040 bonding time. See my family back east. There are no 0:03:54.160 --> 0:03:57.240 less than five seating areas you can choose from on 0:03:57.400 --> 0:04:04.160 a United Airlines plane, Basic Economy, Economy, Preferred Economy, Economy Plus, 0:04:04.560 --> 0:04:07.800 Premium Plus, and Business Class. Now, as much as my 0:04:07.920 --> 0:04:10.160 kid was saying, hey he wanted that live flat seat, 0:04:10.200 --> 0:04:13.080 I don't think we're doing that one. But each one 0:04:13.120 --> 0:04:15.760 of these seating areas comes with their own rules and 0:04:15.800 --> 0:04:20.039 restrictions and price. There's entire industries built around where to 0:04:20.080 --> 0:04:22.520 sit on a plane. Have you looked at the website 0:04:22.520 --> 0:04:25.320 like seat Guru. I mean, before I book any flight, 0:04:25.320 --> 0:04:28.080 I'm sitting there looking and some of the seats are 0:04:28.120 --> 0:04:30.679 in red. Don't sit there. Some of them are in yellow. 0:04:31.320 --> 0:04:32.960 It's you might want to wait and see. 0:04:32.960 --> 0:04:33.440 On that one. 0:04:33.760 --> 0:04:36.400 Some seats are in green and then some seats are 0:04:36.520 --> 0:04:40.240 just nothing. There's also on the United website a virtual 0:04:40.320 --> 0:04:43.840 walkthrough of the plane, so you can see in three 0:04:43.960 --> 0:04:45.920 D where to sit on this plane, and you can 0:04:45.960 --> 0:04:47.720 walk from the front of the plane to the back 0:04:47.720 --> 0:04:48.240 of the plane. 0:04:49.000 --> 0:04:50.760 I mean, it's pretty wild. Now. 0:04:50.800 --> 0:04:53.920 Restaurants in entertainment that might be the most complicated. 0:04:53.960 --> 0:04:54.200 Now. 0:04:54.400 --> 0:04:56.240 So when I'm booking a restaurant, and maybe this is 0:04:56.360 --> 0:04:59.320 just me, I might as well be doing a research 0:04:59.320 --> 0:05:02.040 paper on this rest because I am researching it from 0:05:02.080 --> 0:05:05.760 every angle possible. We're going to a play in dinner soon, 0:05:06.160 --> 0:05:08.160 and the first thing I did was tweet about, Hey, 0:05:08.160 --> 0:05:10.480 are there any good restaurants around this theater that we're 0:05:10.520 --> 0:05:13.280 going to? And of course I got a bunch of 0:05:13.279 --> 0:05:16.839 responses from a whole bunch of people telling me this restaurant, 0:05:16.839 --> 0:05:19.159 that restaurant, why this one's good, why that one's bad, 0:05:19.160 --> 0:05:22.120 why this one is you know in the middle, then 0:05:22.120 --> 0:05:25.120 of course there's yelp. If a restaurant has less than 0:05:25.120 --> 0:05:27.480 four to five stars, are you even gonna consider going 0:05:27.480 --> 0:05:30.600 to that restaurant? And don't mind looking at all the 0:05:30.640 --> 0:05:34.360 photos of the interior, the exterior, the random reviews from 0:05:34.360 --> 0:05:37.120 people you don't know. I mean, I could scroll this 0:05:37.160 --> 0:05:41.640 stuff for hours just to pick a restaurant. Then, of 0:05:41.640 --> 0:05:44.440 course there's the question of do you check out the 0:05:44.480 --> 0:05:47.080 menu before you go to the restaurant. Now, I come 0:05:47.160 --> 0:05:49.200 from the side of I would like to be a 0:05:49.200 --> 0:05:51.040 little surprised when I go in this place, but I 0:05:51.080 --> 0:05:53.200 also want to make sure they have something that I like, 0:05:53.760 --> 0:05:56.400 and so I'll kind of peruse the menu, see what 0:05:56.480 --> 0:05:58.400 it's like, see what things are on there, see what 0:05:58.440 --> 0:06:01.680 the prices are like. I was looking up the directions 0:06:01.720 --> 0:06:04.800 to the play and it, you know, on ways, it 0:06:04.839 --> 0:06:07.599 tells you the best place to park. Many wasers park 0:06:07.680 --> 0:06:11.400 at this parking lot, which is near the theater. And 0:06:11.440 --> 0:06:13.400 if you've been on Google Maps, they've got a thing 0:06:13.480 --> 0:06:16.640 called a match score. So Google somehow looks at all 0:06:16.680 --> 0:06:19.159 the restaurants that you've gone to in your lifetime, and 0:06:19.200 --> 0:06:21.200 the places that you've looked up, and the reviews that 0:06:21.200 --> 0:06:24.159 you've made and the pictures you've uploaded, and each restaurant 0:06:24.160 --> 0:06:27.000 now has a score of is it a good match 0:06:27.040 --> 0:06:30.240 for you? Eighty seven percent ninety seven percent. If I'm 0:06:30.240 --> 0:06:32.520 not like at a ninety five percent. Maybe I'm not 0:06:32.560 --> 0:06:35.200 going to that restaurant because Google's thinking it's not good 0:06:35.200 --> 0:06:36.880 for me, and Google knows everything about me. 0:06:37.360 --> 0:06:38.200 Maybe I just don't go. 0:06:39.600 --> 0:06:41.320 I've even done the thing where I'll see how long 0:06:41.320 --> 0:06:43.440 it is to uber from my house to the restaurant 0:06:43.680 --> 0:06:46.680 from the restaurant back home. Maybe I'm going somewhere else 0:06:46.720 --> 0:06:48.560 in between. I want to see how much that uber is. 0:06:49.440 --> 0:06:52.560 It's a lot. It's like by the time I get 0:06:52.560 --> 0:06:55.279 to this restaurant, I'm exhausted. Now what about the table 0:06:55.320 --> 0:06:57.040 you get at a restaurant. I was making a reservation 0:06:57.120 --> 0:06:59.520 for a restaurant in Las Vegas the other day and 0:07:00.400 --> 0:07:02.359 it said, do you want to sit by the window? 0:07:02.800 --> 0:07:05.080 It's an extra twenty five dollars that'll give you an 0:07:05.160 --> 0:07:08.200 unobstructed view of the Las Vegas Strip. Now I've sat 0:07:08.200 --> 0:07:10.600 in this restaurant several times. I never really thought about that. 0:07:10.920 --> 0:07:13.080 I mean, I could see the strip from the tables 0:07:13.080 --> 0:07:14.880 I was at, but I never sat next to the window. 0:07:14.880 --> 0:07:18.400 Maybe because I never paid. There's a startup called Tables 0:07:18.440 --> 0:07:21.480 that's table with a Z. They say on their website 0:07:21.480 --> 0:07:24.520 that diners are willing to pay for their preferred table 0:07:25.440 --> 0:07:29.520 so this is coming. The ability to book the table 0:07:29.600 --> 0:07:32.600 you want at a restaurant, just like booking the seat 0:07:32.640 --> 0:07:34.960 on the plane that you want. So now you want 0:07:35.040 --> 0:07:37.360 that window seat, You're gonna pay a little extra for that. 0:07:37.640 --> 0:07:39.520 You want the seat in the good dining room, You're 0:07:39.520 --> 0:07:42.360 gonna pay a little extra for that, and guaranteed people 0:07:42.400 --> 0:07:43.240 will probably pay. 0:07:44.840 --> 0:07:45.440 It's a lot. 0:07:45.560 --> 0:07:48.000 By the time you get to the restaurant, everything feels familiar, 0:07:48.080 --> 0:07:49.840 down to the dish that they put in front of you. 0:07:50.360 --> 0:07:51.720 I don't know, can we go back to the old 0:07:51.720 --> 0:07:53.240 way at this point? I mean, I don't know about you, 0:07:53.280 --> 0:07:55.480 but when I was growing up, here's how you picked 0:07:55.520 --> 0:07:58.640 a restaurant. You walked around. You were in a new city. 0:07:58.840 --> 0:08:00.960 You walk down the block. Oh, that place looks good. 0:08:01.040 --> 0:08:04.000 Let's go in there, let's see how it is. And 0:08:04.400 --> 0:08:06.760 maybe you might have looked at the menu that was 0:08:06.880 --> 0:08:09.960 sitting outside the restaurant. Maybe maybe you snuck a peek 0:08:10.000 --> 0:08:12.160 at it. Maybe you talk to the made or d 0:08:12.320 --> 0:08:13.880 for a second about hey, what do you have? 0:08:13.960 --> 0:08:14.480 What's good? 0:08:16.000 --> 0:08:19.320 And you know, once you went to the restaurant, then 0:08:19.360 --> 0:08:22.040 you discussed with your tablematee whether that was your friend 0:08:22.160 --> 0:08:24.920 or your spouse or whoever or the group you would 0:08:24.920 --> 0:08:26.880 say like, hey, what'd you think of that place? Was 0:08:26.920 --> 0:08:30.239 it good? Was it bad? And that's the way things 0:08:30.240 --> 0:08:35.560 worked for many, many years. So technology is fun, it's amazing. 0:08:35.679 --> 0:08:38.240 I love all these things. And maybe I'm the only 0:08:38.240 --> 0:08:40.040 one that does this stuff. Maybe you're listening to me 0:08:40.080 --> 0:08:42.720 and you're saying, rich, nobody else does that. Nobody else 0:08:42.800 --> 0:08:46.360 researches all the different angles of these restaurants and plane 0:08:46.400 --> 0:08:49.240 seats and you know, tickets, Oh yeah, what about booking 0:08:49.280 --> 0:08:52.160 a ticket for a concert or the play. Even I 0:08:52.200 --> 0:08:54.440 was on this website called a view for my Seat, 0:08:54.880 --> 0:08:57.960 and I'm popping in the seat numbers. I'm on ticket Master, 0:08:58.040 --> 0:09:01.440 and I'm like cross referencing the exact and seats and 0:09:01.440 --> 0:09:04.079 putting him into this website to see pictures that other 0:09:04.160 --> 0:09:07.240 people have taken from that seat, so I can say, oh, 0:09:07.240 --> 0:09:09.720 that's a pretty good view from the right there, or 0:09:09.720 --> 0:09:12.560 the left or the orchestra. I mean, these are the 0:09:12.559 --> 0:09:16.120 things we do nowadays, all thanks to technology. Back in 0:09:16.160 --> 0:09:18.600 the day, maybe things were just a little simpler, where 0:09:18.600 --> 0:09:20.960 we didn't have to think about the exact place we 0:09:20.960 --> 0:09:22.880 were going to sit on a plane, in a restaurant 0:09:22.960 --> 0:09:25.840 or in a theater or in a gymnasium. 0:09:25.920 --> 0:09:26.360 I don't know. 0:09:26.800 --> 0:09:29.760 Anyway, I'm not giving it up. I still love it. It's 0:09:29.720 --> 0:09:31.760 all a lot of fun, and this is the stuff 0:09:31.800 --> 0:09:33.760 that I think about on a weekly basis. Wait till 0:09:33.760 --> 0:09:36.680 I tell you about my dilemma with the new Apple laptops. 0:09:37.320 --> 0:09:39.360 We've got a great show coming up today. We're going 0:09:39.440 --> 0:09:42.480 to talk about some of the surprise announcements from Apple 0:09:42.559 --> 0:09:46.280 new laptops fourteen and sixteen inch laptops. They also have 0:09:46.320 --> 0:09:49.760 a new speaker called the home Pod. Amazon is shutting 0:09:49.800 --> 0:09:52.640 down a popular charity program. I'll tell you about that. 0:09:53.559 --> 0:09:55.800 If you have a small business, there's a new tool 0:09:55.840 --> 0:09:58.720 that you need to know about for sure. And I've 0:09:58.720 --> 0:10:02.080 got three guests this weeks, including a reviewer from Wired, 0:10:02.440 --> 0:10:06.319 a cybersecurity expert, and the guy who has helped millions 0:10:06.840 --> 0:10:10.800 digitize their personal photos. The phone lines are open. The 0:10:10.840 --> 0:10:13.280 phone number is one eighty eight Rich one on one. 0:10:13.280 --> 0:10:17.319 You're listening to me, Rich DeMuro. This is rich on Tech. 0:10:18.240 --> 0:10:21.120 Welcome back to rich on Tech. My name is Rich DeMuro. 0:10:21.240 --> 0:10:25.199 You can find me on social media at rich on Tech. 0:10:25.760 --> 0:10:30.440 Check me out on Instagram, Twitter or Facebook. Steve is 0:10:30.480 --> 0:10:33.120 in Murrieta, California. Steve, Welcome to the show. 0:10:33.640 --> 0:10:34.679 Yeah, Hi, rich G. 0:10:34.800 --> 0:10:35.160 Thank to you. 0:10:35.559 --> 0:10:37.920 I have a quick question. I just recently upgraded to 0:10:38.040 --> 0:10:41.880 the iPhone fourteen pro line in you know what the 0:10:41.960 --> 0:10:48.520 new USBC charging cables? Do I need to throw away 0:10:48.559 --> 0:10:51.520 all my old chargers because what the cell phone stores 0:10:51.559 --> 0:10:54.200 are telling me, oh, you got to buy this new 0:10:54.640 --> 0:10:58.160 high watt twenty five thirty watch charger because if you 0:10:58.160 --> 0:11:01.400 don't use your old chargers, it's going to ruin the battery. 0:11:01.520 --> 0:11:03.120 So I don't know is it a sales gimmick or 0:11:03.200 --> 0:11:06.760 is there some truth behind the new cables and the 0:11:06.880 --> 0:11:11.440 higher output charging either the cigarette car adaptor or the 0:11:11.440 --> 0:11:15.720 wall chargers and or the flat touch chargers. 0:11:16.000 --> 0:11:17.520 And which phone did you get? 0:11:18.679 --> 0:11:19.880 iPhone fourteen Pro? 0:11:20.120 --> 0:11:20.280 Oh? 0:11:20.400 --> 0:11:23.120 Nice, nice choice? And you loving that phone so far? 0:11:24.360 --> 0:11:27.120 Actually I am. Yeah. I came from the XSS, so 0:11:27.200 --> 0:11:30.280 it's been a few years since I've upgraded, so I'm 0:11:30.320 --> 0:11:31.600 really really pleased with it. 0:11:31.720 --> 0:11:31.960 Yeah. 0:11:32.000 --> 0:11:35.439 Oh nice. Well, okay, so you know they're sort of 0:11:36.400 --> 0:11:38.440 they're sort of half right in this stuff. 0:11:38.480 --> 0:11:41.640 So I don't think that the old chargers are going 0:11:41.679 --> 0:11:44.200 to ruin the battery on this phone. That's probably not 0:11:44.360 --> 0:11:47.800 the case number one, it's a charger. It's going to work, 0:11:48.120 --> 0:11:50.640 it's just going to be very slow. So I think 0:11:50.760 --> 0:11:54.280 the biggest change that you're looking at here is do 0:11:54.320 --> 0:11:57.600 you want fast charging on this device? So if you 0:11:57.640 --> 0:12:01.400 are charging it overnight and and it's just gonna be 0:12:01.480 --> 0:12:03.640 sitting on the charger for a very long time, you 0:12:03.640 --> 0:12:06.840 can probably safely use your old cables and chargers and 0:12:06.880 --> 0:12:10.840 you'll be okay. Now, what you're referring to is USB 0:12:10.960 --> 0:12:14.720 C the new charger, So in the box of the 0:12:14.760 --> 0:12:17.160 new iPhone, you actually just get a cable. You don't 0:12:17.160 --> 0:12:20.040 get the charging brick that plugs into the wall anymore. 0:12:20.520 --> 0:12:22.439 And if you look at the cable that you get, 0:12:22.840 --> 0:12:25.680 it won't plug into your old chargers because they're using 0:12:25.760 --> 0:12:29.760 a larger size USB port and the new USB is 0:12:29.880 --> 0:12:32.560 USB C and it's much smaller. So those new cables 0:12:32.600 --> 0:12:34.640 are not going to plug into the old charging bricks. 0:12:35.240 --> 0:12:38.080 So do you get a new brick? My recommendation would 0:12:38.080 --> 0:12:40.960 probably be yes. And the reason for that is not 0:12:41.000 --> 0:12:43.440 that you're going to ruin your phone with the old chargers, 0:12:43.559 --> 0:12:45.600 is that you will be able to charge your phone 0:12:45.720 --> 0:12:48.760 a lot faster with the new cable setup and The 0:12:48.840 --> 0:12:53.280 reason that is is because the old phones don't support 0:12:53.360 --> 0:12:58.600 fast charging. So the iPhone eight and up support fast charging. 0:12:58.640 --> 0:13:01.880 So you actually had a phone that would you know, 0:13:03.000 --> 0:13:06.280 fast charge back with your older phone, but you're using 0:13:06.280 --> 0:13:09.880 the older cables anyway, So I would probably recommend getting 0:13:09.960 --> 0:13:12.360 the newer charger. And the one you want is the 0:13:12.520 --> 0:13:15.360 twenty want USB C charger, and so you can get 0:13:15.360 --> 0:13:18.000 it from Apple, you can get it on Amazon. I 0:13:18.200 --> 0:13:20.360 like to get ones that are not sort of like 0:13:20.440 --> 0:13:24.119 the super duper cheap ones, because you know, it is electrical, 0:13:24.200 --> 0:13:27.440 it is charging, So maybe pick up a brand that's 0:13:27.480 --> 0:13:31.160 that's highly rated. You know, there's there's many many out there, 0:13:31.280 --> 0:13:34.720 but you know, if you want Apple's specific you can 0:13:34.800 --> 0:13:37.360 do that one as well. But that's really what you're 0:13:37.360 --> 0:13:39.360 going to notice, Steve, is that your phone's going to 0:13:39.400 --> 0:13:40.160 charge a lot faster. 0:13:40.240 --> 0:13:40.400 Now. 0:13:40.400 --> 0:13:43.560 Apple says that you are going to get about a 0:13:43.600 --> 0:13:46.880 fifty percent charge in around thirty minutes, and that's if 0:13:46.880 --> 0:13:50.680 you're using the USB C a lightning cable with one 0:13:50.679 --> 0:13:54.360 of the fast adapters. And so you want a USB 0:13:54.520 --> 0:13:59.360 C power adapter that supports USB c PD, which is 0:13:59.440 --> 0:14:01.920 power livery and you can look on the back of 0:14:01.960 --> 0:14:04.600 the the you know, if you look on Amazon, it'll 0:14:04.640 --> 0:14:06.720 basically say if it's a PD, or if you go 0:14:06.720 --> 0:14:08.760 into a store, just look for one that's labeled PD. 0:14:09.240 --> 0:14:12.079 And twenty watts is really the magic number that you're 0:14:12.080 --> 0:14:14.079 looking for. Here, you can use one that's faster. It's 0:14:14.080 --> 0:14:16.000 not going to ruin the phone. The phone is going 0:14:16.040 --> 0:14:18.160 to regulate the charging situation itself. 0:14:18.240 --> 0:14:20.360 So but it's a good question. 0:14:20.760 --> 0:14:22.440 It's you know, it's one of these things where we 0:14:22.560 --> 0:14:25.440 have all these cables around, We're we already you know, 0:14:25.520 --> 0:14:28.080 they're already in different places, whether they're at work, whether 0:14:28.120 --> 0:14:31.000 they're at home, in the car. You don't need to 0:14:31.040 --> 0:14:34.320 replace them overnight. But if you're noticing that your phone 0:14:34.360 --> 0:14:36.960 is charging really slow, that's when you want to replace them. 0:14:37.000 --> 0:14:39.240 And that's really the only reason that I would see 0:14:39.320 --> 0:14:42.120 for that. I you know, when it comes to charging, 0:14:42.120 --> 0:14:44.480 the iPhone's actually pretty slow compared to a lot of 0:14:44.520 --> 0:14:48.320 other Android phones out there. So for instance, when I 0:14:48.360 --> 0:14:50.200 was on a trip and I was using my phone 0:14:50.280 --> 0:14:52.840 all day long, it was like I'd get back to 0:14:52.840 --> 0:14:55.520 the hotel room before dinner and I literally could not 0:14:55.720 --> 0:14:58.760 charge my iPhone fast enough. It just would not charge. 0:14:59.120 --> 0:15:01.760 And so when you're comparing against something like a Samsung 0:15:01.920 --> 0:15:05.200 phone that can charge it maybe forty five watts, it's 0:15:05.240 --> 0:15:08.000 a lot faster. And then you've got phones like the 0:15:08.040 --> 0:15:12.720 one plus Android phones that charge extremely fast. I mean 0:15:12.760 --> 0:15:15.120 they have like super fast charging built in, but you 0:15:15.160 --> 0:15:18.560 need a very specific charger that they sell and even 0:15:18.560 --> 0:15:21.840 a specific cable that they sell that for best results. 0:15:22.280 --> 0:15:24.280 And then the Pixel is somewhere in the middle. So 0:15:24.640 --> 0:15:27.480 if you had to rank the charging speeds of different phones, 0:15:27.720 --> 0:15:30.280 it'd be like iPhone at the bottom, then it would 0:15:30.320 --> 0:15:33.800 be Pixel phones, then it would be Samsung phones, and 0:15:33.840 --> 0:15:38.720 then it would be the one plus phones. So charging 0:15:38.800 --> 0:15:41.280 is definitely a thing. I think it's less important than 0:15:41.280 --> 0:15:44.280 it was before because these batteries are lasting much longer, 0:15:44.720 --> 0:15:47.520 but at the same time, it's still a thing. It's 0:15:47.680 --> 0:15:49.440 you know, it's a big deal to make sure your 0:15:49.440 --> 0:15:52.000 phone is fully charged up. And also you've got a 0:15:52.080 --> 0:15:54.880 phone that has wireless charging as well, so maybe think 0:15:54.920 --> 0:15:59.200 about getting in on that wireless charging situation too. Steve, 0:15:59.240 --> 0:16:01.920 good question. Enjoy the new phone. I think you'll have 0:16:02.040 --> 0:16:04.880 a lot of fun with it. All right, let's talk 0:16:04.880 --> 0:16:08.280 about Google. This is you know, we've seen all these 0:16:08.360 --> 0:16:11.400 layoffs with big tech companies. And this is not really 0:16:11.440 --> 0:16:13.480 a show where we're going to talk about, you know, 0:16:13.520 --> 0:16:16.600 stuff like this in a big way, because you know, 0:16:16.640 --> 0:16:19.240 this show is for consumers, so it's how do things 0:16:19.280 --> 0:16:22.360 affect you? And this is more of an industry wide thing. 0:16:22.400 --> 0:16:25.760 We've seen Facebook lay people off, We've seen Microsoft lay 0:16:25.800 --> 0:16:28.520 people off, and now Google this week, which to me, 0:16:29.240 --> 0:16:32.320 it just signifies the fact that this giant tech party 0:16:32.440 --> 0:16:35.800 is over. We're seeing a change in this industry. So Google, 0:16:36.520 --> 0:16:41.160 they're reducing their workforce by approximately twelve thousand people. And 0:16:41.520 --> 0:16:45.600 this is the letter from CEO Sundar Pachai. He said, 0:16:45.640 --> 0:16:48.000 over the past two years, they've seen periods of dramatic 0:16:48.080 --> 0:16:51.760 growth and they hired for a different economic reality than 0:16:51.760 --> 0:16:55.280 the one they face today. And so they're going to 0:16:55.320 --> 0:16:57.320 take care of these people that are leaving. They're going 0:16:57.360 --> 0:16:59.480 to give them a lot of several and sixteen weeks 0:16:59.480 --> 0:17:02.200 plus two weeks for every additional year they've had at Google. 0:17:02.520 --> 0:17:05.280 But the big kind of takeaway I see is that 0:17:05.400 --> 0:17:07.240 number one Google has been around for twenty five years, 0:17:07.280 --> 0:17:10.840 which is just wild. But is that AI is really 0:17:11.000 --> 0:17:14.120 changing the face of Google's business, And not just AI, 0:17:14.640 --> 0:17:19.480 but things like TikTok is impeding on YouTube. It's just 0:17:19.640 --> 0:17:22.040 a lot of different things are really affecting the way 0:17:22.080 --> 0:17:24.320 that Google does stuff. And with this AI, especially with 0:17:24.400 --> 0:17:28.240 chat GPT coming along, we're seeing a whole different world 0:17:28.600 --> 0:17:30.639 when it comes to the way that Google will do 0:17:30.680 --> 0:17:32.800 business in the next ten years compared to the last 0:17:32.800 --> 0:17:36.320 ten years. So thoughts go out to anyone affected by 0:17:36.359 --> 0:17:39.040 these layoffs, and it's probably not the last we've heard 0:17:39.040 --> 0:17:41.560 of them. All right, coming up, we're going to talk 0:17:41.560 --> 0:17:44.720 about Apple's new laptops. They've got a new fourteen inch 0:17:44.800 --> 0:17:47.720 model and a new sixteen inch model, plus a new 0:17:47.720 --> 0:17:50.320 home pod. My guest is going to talk about all 0:17:50.400 --> 0:17:53.760 of those gadgets, plus your calls at triple eight rich 0:17:53.960 --> 0:17:57.240 one oh one. Welcome back to Rich on Tech. My 0:17:57.359 --> 0:17:59.680 name is rich DeMuro. We're talking about the tech stuff 0:17:59.680 --> 0:18:02.720 I think you should know about and answering your questions 0:18:02.800 --> 0:18:04.480 at triple eight rich. 0:18:04.359 --> 0:18:04.960 One oh one. 0:18:05.440 --> 0:18:08.600 That's one eight eight eight seven four to two four 0:18:08.840 --> 0:18:13.640 one zero one. My next guest is a product reviewer 0:18:13.760 --> 0:18:17.680 and writer for Wired, and she is also taking a 0:18:17.720 --> 0:18:20.800 look at the new Apple gadgets. This week, we saw 0:18:21.520 --> 0:18:25.600 new MacBook computers and also a new home pod Welcome 0:18:25.640 --> 0:18:28.200 to the show, Brenda Stollier, Brenda. 0:18:27.920 --> 0:18:30.800 Welcome, Hi, thank you for having me. 0:18:31.400 --> 0:18:34.679 So let's talk about some of these gadgets from Apple. 0:18:34.720 --> 0:18:38.080 They didn't do a formal announcement, I guess a formal 0:18:38.119 --> 0:18:40.240 in person announcement. What did you make of how they 0:18:40.280 --> 0:18:42.880 announced these just by putting out press releases And that's 0:18:42.920 --> 0:18:43.560 basically it. 0:18:44.520 --> 0:18:49.080 Yeah, so whenever they go for the press release option, 0:18:50.440 --> 0:18:53.680 it already kind of sets this tone that it's likely 0:18:53.920 --> 0:19:01.199 a more like a marginal upgrade. It requires such a 0:19:01.240 --> 0:19:06.080 big event because they're not announcing anything so groundbreaking that 0:19:06.160 --> 0:19:09.320 it requires the production of, you know, a large scale event. 0:19:10.080 --> 0:19:12.080 So yeah, with and this is kind of part for 0:19:12.119 --> 0:19:16.639 the course, especially with these MacBooks specifically and the chip sets. 0:19:16.720 --> 0:19:19.680 So I wasn't surprised that they went with a press. 0:19:19.400 --> 0:19:22.400 Release, even though they still did sort of their own 0:19:22.440 --> 0:19:25.359 event like taped and they played that and it looked 0:19:25.359 --> 0:19:28.040 like it was an event in person, but it wasn't. 0:19:28.080 --> 0:19:30.040 It was something that they you know, these slickly produced 0:19:30.080 --> 0:19:33.040 productions that Apple is now sort of famous for ever 0:19:33.080 --> 0:19:36.520 since the pandemic. So the products they announced new MacBook 0:19:36.560 --> 0:19:40.120 Pro with an M two Pro and M two Max chips. 0:19:40.119 --> 0:19:43.959 This is their own chip inside these laptops fourteen and 0:19:44.080 --> 0:19:48.280 sixteen inch MacBook Pro models. Best ever battery life now 0:19:48.359 --> 0:19:51.960 up to twenty two hours, better Wi Fi so Wi 0:19:51.960 --> 0:19:54.359 Fi six e, but I don't think most people have 0:19:54.440 --> 0:19:58.360 that support on their router anyway. As well as better HDMI, 0:19:58.480 --> 0:20:01.320 it now supports eight K dis plaze and you can 0:20:01.359 --> 0:20:05.679 also get up to ninety six gigabytes of memory in 0:20:05.760 --> 0:20:09.320 the Max model, and the cameras also improved ten adyp 0:20:09.600 --> 0:20:14.560 FaceTime HD availability beginning Tuesday, January twenty fourth. So Branda, 0:20:14.640 --> 0:20:18.240 what are your sort of initial reactions to these computers. 0:20:19.440 --> 0:20:24.520 So, Yeah, the initial reaction i'd say is, I mean 0:20:25.280 --> 0:20:28.800 it's definitely you know, on paper, Apple loves just throw 0:20:29.200 --> 0:20:31.520 kind of that marketing jargon out, so you know, it's 0:20:31.840 --> 0:20:34.920 they're forty percent faster overall or compared to you know, 0:20:35.000 --> 0:20:37.719 last year's tips. You've got twenty percent greater you know, 0:20:37.760 --> 0:20:42.720 graphics performance or just overall performance compared to the M 0:20:42.760 --> 0:20:46.520 one Pro and the M one Max. And so when 0:20:46.520 --> 0:20:48.240 you're looking at these numbers in front of you, it 0:20:48.280 --> 0:20:53.239 could feel like, you know, a huge improvement overall. And 0:20:53.400 --> 0:20:55.159 I have yet to you know, get my hands on 0:20:55.400 --> 0:20:58.960 these chips and test them. But initial reaction is that, 0:20:59.200 --> 0:21:03.199 you know, it's like it's it's not you know, that 0:21:03.480 --> 0:21:05.280 much greater of an improvement. 0:21:05.440 --> 0:21:07.560 Well, I played, you played with the first ones, right, 0:21:07.640 --> 0:21:10.399 the M So, the M one ship was Apple's first, 0:21:10.880 --> 0:21:12.800 you know, their own ship. They they've been making their 0:21:12.800 --> 0:21:15.000 own ship for the iPhone for many years. Then they decided, 0:21:15.040 --> 0:21:17.120 let's do this for our laptops and computers. 0:21:17.720 --> 0:21:18.439 What was I mean? 0:21:18.480 --> 0:21:22.160 The M one chips have gotten phenomenal reviews, right. 0:21:23.200 --> 0:21:29.720 Yeah, Yeah, they were definitely the groundbreaking tip, I'd say 0:21:29.800 --> 0:21:33.280 compared to coming from Intel. You know, we saw greater performance, 0:21:33.320 --> 0:21:39.800 greater battery life, and it was just a lot uh 0:21:40.200 --> 0:21:42.640 easier to use, like especially because they kind of made 0:21:42.640 --> 0:21:44.520 this case that they wanted to make it feel like 0:21:44.560 --> 0:21:47.680 you're using you know, an iPhone or an iPad, so 0:21:47.680 --> 0:21:50.200 which is kind of tied into the ecosystem, you know, 0:21:50.240 --> 0:21:53.359 the app obviously with an in house chip play nicer 0:21:53.520 --> 0:21:56.160 with the with the the MacBooks. 0:21:56.280 --> 0:21:59.280 Yeah, they're controlling, they're controlling sort of the hardware and 0:21:59.320 --> 0:22:02.280 the software and that's what enables them to you know, 0:22:02.560 --> 0:22:06.000 with these efficiency cores. So with something like final Cut, 0:22:06.040 --> 0:22:07.760 you know it's more efficient. But they said, you know, 0:22:07.800 --> 0:22:10.879 even of Adobe Photoshop imaging processor is eighty up to 0:22:10.920 --> 0:22:14.680 eighty percent faster than the fastest Intel, forty percent faster 0:22:14.760 --> 0:22:18.359 than the previous generation, rendering in title animations and motion 0:22:18.480 --> 0:22:22.120 up to eighty percent faster than the fastest Intel MacBook Pro, 0:22:22.520 --> 0:22:25.639 and also twenty percent faster than the previous generation. So 0:22:26.200 --> 0:22:29.320 the question is now, I have an Intel MacBook Pro 0:22:29.440 --> 0:22:31.800 sixteen inch, and I'm trying to decide do I go 0:22:31.840 --> 0:22:33.920 with that fourteen inch? Do I go with the sixteen inch? 0:22:34.240 --> 0:22:37.000 But there's no question in my mind this computer is 0:22:37.200 --> 0:22:39.159 really going to blow away what I've had for the 0:22:39.160 --> 0:22:40.159 past couple of years. 0:22:40.320 --> 0:22:42.480 Would you agree with that one hundred percent? 0:22:42.560 --> 0:22:42.760 Yeah. 0:22:42.760 --> 0:22:45.080 I mean, if you're coming from an Intel, you're going 0:22:45.160 --> 0:22:47.800 to see the difference. You're going to feel it in 0:22:47.840 --> 0:22:49.639 the in the power that it can deliver it to 0:22:49.640 --> 0:22:52.000 your workflow. Performance is just going to feel a lot smoother. 0:22:52.880 --> 0:22:54.639 You know, those fans aren't going to be like kicking 0:22:54.680 --> 0:22:57.080 in as quickly, and it's not gonna be overheating as much. 0:22:57.119 --> 0:22:59.800 So when you're coming from an Intel to these end series, 0:23:00.280 --> 0:23:04.439 you're gonna see a difference. The difference is less so 0:23:04.960 --> 0:23:08.879 apparent when you are going from an M one to 0:23:08.960 --> 0:23:11.920 an M two or an M two I'm sorry, or 0:23:11.960 --> 0:23:15.320 an M one Pro to an M two Pro, because 0:23:15.960 --> 0:23:19.040 it's really important to remember that there's just, you know, 0:23:19.480 --> 0:23:22.000 not that much time in between. It's been like a year, 0:23:22.920 --> 0:23:26.360 if not a year and a half, and so it's. 0:23:27.280 --> 0:23:29.520 Yeah, you're not going to see a huge increase from me. 0:23:29.720 --> 0:23:31.760 I got someone asking me, Hey, should I upgrade from 0:23:31.800 --> 0:23:32.240 the M one? 0:23:32.280 --> 0:23:32.840 I don't think so. 0:23:32.920 --> 0:23:35.320 I mean, you're you know, you just these computers last 0:23:35.560 --> 0:23:38.359 several years, I mean many, many years, and so you know, 0:23:38.440 --> 0:23:40.480 I get it if you're trying to like squeeze every 0:23:40.560 --> 0:23:42.879 last bit of processing power out of your computer, if 0:23:42.880 --> 0:23:45.040 you rely on this for your you know, your workflow 0:23:45.080 --> 0:23:47.680 and you're editing with large videos and stuff like, sure, 0:23:47.720 --> 0:23:50.880 you want things to be faster, but I can't imagine 0:23:50.880 --> 0:23:53.800 that it's going to be worth the price to upgrade 0:23:53.920 --> 0:23:56.239 this quickly. And you know, everyone's different and everyone has 0:23:56.280 --> 0:23:59.280 different priorities. So but to me, it seems like, you know, 0:23:59.320 --> 0:24:02.240 I'm a pretty heavy power user, and I'm I'm looking 0:24:02.240 --> 0:24:04.679 at a twenty nineteen MacBook Pro right now, and so 0:24:04.800 --> 0:24:06.879 my mind is like every three years and I was 0:24:06.920 --> 0:24:10.000 waiting for these, by the way, Specifically, the fourteen inch 0:24:10.040 --> 0:24:13.000 MacBook Pro with the M two pro starts at two 0:24:13.040 --> 0:24:16.439 thousand dollars. The sixteen inch MacBook Pro with the M 0:24:16.440 --> 0:24:19.760 two Pro starts at twenty five hundred dollars. Don't forget, 0:24:19.800 --> 0:24:22.400 if you've got a student in your household, you qualify 0:24:22.480 --> 0:24:25.280 for that pricing, and so that will take a little 0:24:25.280 --> 0:24:27.240 bit of money off of there. All right, let's switch 0:24:27.280 --> 0:24:30.200 gears to the HomePod. This is the second generation HomePod. 0:24:30.640 --> 0:24:33.960 The first one was discontinued a couple of years ago, 0:24:34.440 --> 0:24:37.040 and it got good reviews. I think it was just 0:24:37.119 --> 0:24:41.240 way too expensive for what it did, and it mostly 0:24:41.359 --> 0:24:44.240 used Apple Music, and it was three hundred and fifty 0:24:44.240 --> 0:24:46.680 dollars at a time when everyone was picking up Amazon 0:24:46.720 --> 0:24:50.160 Echo speakers and Google speakers for under one hundred bucks. 0:24:50.640 --> 0:24:53.520 So what do we think, Brenda this time around? Do 0:24:53.560 --> 0:24:56.239 we think that the home pod second generation is going 0:24:56.320 --> 0:25:00.159 to be worth it at two ninety nine? 0:25:00.280 --> 0:25:04.199 So I still very much think that the HomePod is 0:25:05.680 --> 0:25:11.160 for the audio file specifically, like somebody that really values 0:25:12.160 --> 0:25:14.520 and the sound that comes out of these speakers and 0:25:14.560 --> 0:25:17.119 wants it to sound, you know, the best that it can. 0:25:18.440 --> 0:25:22.080 And so while they have added in a lot of 0:25:22.119 --> 0:25:25.399 these new smart home features like you know, room sensing 0:25:25.440 --> 0:25:30.280 technology and the ultra wide band sound recognition, and just 0:25:30.320 --> 0:25:35.800 also enhanced the smart home like control capabilities, I still 0:25:35.920 --> 0:25:39.680 do think that if you're going to get the new HomePod, 0:25:39.760 --> 0:25:44.320 you should get it for the sound more than anything else. 0:25:44.680 --> 0:25:46.640 So a couple of new things in this new home Pod, 0:25:47.520 --> 0:25:49.920 like you said, the home automations with Siri. I don't 0:25:49.960 --> 0:25:52.320 know of almost anyone that's using home Kit for their 0:25:52.320 --> 0:25:55.000 home automations. I mean, if you do great, and I 0:25:55.000 --> 0:25:57.040 think with matter things you're going to get better. But 0:25:57.160 --> 0:25:59.760 right now, you know you've got most people are on 0:25:59.840 --> 0:26:05.200 the Amazon ecosystem or the Google ecosystem, and the Apple 0:26:05.240 --> 0:26:07.439 has not taken off in that area just yet. It 0:26:07.440 --> 0:26:10.359 also has the ability to listen for a smoke or 0:26:10.440 --> 0:26:13.199 carbon monoxide alarm in your home that's coming in the spring. 0:26:13.720 --> 0:26:15.919 So if you've got a standard smoke alarm in your 0:26:15.920 --> 0:26:18.919 home and it goes off, the HomePod will text you 0:26:18.960 --> 0:26:20.280 on your phone and say, hey, you might want to 0:26:20.359 --> 0:26:23.280 check on this. It also has sensors for temperature and 0:26:23.400 --> 0:26:26.840 humidity in a room, which is cool for home automations 0:26:26.920 --> 0:26:29.359 because you can use that to trigger certain things, like 0:26:29.359 --> 0:26:31.479 if you have a fan that goes off when the 0:26:31.520 --> 0:26:34.960 temperature in the room gets to a certain degree. These 0:26:35.040 --> 0:26:39.400 are available on Friday, February third, and so again two 0:26:39.440 --> 0:26:42.639 hundred and ninety nine dollars for that is the price, 0:26:43.000 --> 0:26:45.119 and it comes in either white or black. 0:26:45.320 --> 0:26:46.399 And the other cool. 0:26:46.119 --> 0:26:48.800 Thing that you know, they didn't really make a huge 0:26:48.840 --> 0:26:50.280 deal out of this, but I thought it was kind 0:26:50.280 --> 0:26:54.280 of neat is that the cable is now removable. So 0:26:54.320 --> 0:26:57.919 on the first iPad or the first HomePod, the cable 0:26:58.040 --> 0:26:59.719 was not removable, and now it is. 0:27:01.400 --> 0:27:04.640 Yeah, I think that, you know, with all those features 0:27:04.640 --> 0:27:06.680 that you mentioned, I think it's also important to point 0:27:06.720 --> 0:27:09.399 out that a majority of these are also available on 0:27:09.440 --> 0:27:12.560 the home Pod Mini. And so you know, if we're 0:27:12.600 --> 0:27:16.639 talking about whether or not, you know, you want to 0:27:16.640 --> 0:27:18.280 go for the home Pod Many or for you know, 0:27:18.320 --> 0:27:21.400 the standard HomePod, I would also just take into account 0:27:21.400 --> 0:27:23.960 like your space, because you know, the HomePod Mini is 0:27:24.400 --> 0:27:26.440 ninety nine dollars and so you're going to be saving 0:27:26.480 --> 0:27:29.560 yourself a lot of money, and so just really take 0:27:29.600 --> 0:27:32.040 into account like what space you're putting it in, how 0:27:32.119 --> 0:27:34.399 much you know, room you really need to fill with 0:27:34.440 --> 0:27:36.760 the sound because at the end of the day, you're 0:27:36.800 --> 0:27:39.720 not losing out on features when it comes to the Mini. 0:27:39.800 --> 0:27:42.080 So it's good that they give you those two options 0:27:42.080 --> 0:27:46.640 now without having to sacrifice capabilities. 0:27:46.760 --> 0:27:50.000 All right, Brenda Stoller from Wired, thanks so much for 0:27:50.080 --> 0:27:51.840 joining me today and I assume you'll be getting your 0:27:51.840 --> 0:27:52.880 hands on these very soon. 0:27:53.680 --> 0:27:55.239 Yeah, thank you for having me. 0:27:55.320 --> 0:27:58.200 All right, thanks for calling in, appreciate it. One more 0:27:58.240 --> 0:27:59.679 thing to know about the HomePod. If you want to 0:27:59.680 --> 0:28:01.560 pair these things up and use them with something like 0:28:01.600 --> 0:28:04.840 an Apple TV for stereo sound, you do need to 0:28:05.240 --> 0:28:08.199 have two of the same exact models. So if you 0:28:08.240 --> 0:28:10.359 have an old HomePod and a big you know, the 0:28:10.400 --> 0:28:12.320 new HomePod, you can't pair those up. You got to 0:28:12.400 --> 0:28:16.120 use the same generation to pair those up. HomePod two 0:28:16.200 --> 0:28:17.760 hundred and ninety nine dollars. 0:28:18.520 --> 0:28:18.920 All right. 0:28:19.119 --> 0:28:21.600 Coming up on the show, we are going to talk 0:28:21.640 --> 0:28:25.360 about Amazon closing its charity program. We'll tell you why 0:28:25.400 --> 0:28:28.800 they're doing that and what they're doing instead. Plus Instagram 0:28:29.080 --> 0:28:32.200 wants you to log off, HM, why do they want 0:28:32.240 --> 0:28:34.800 to do that? The phone lines are open at Triple 0:28:34.880 --> 0:28:38.240 A rich one oh one one eight eight eight rich 0:28:38.400 --> 0:28:42.120 one oh one you're listening to Rich on Tech. Welcome 0:28:42.120 --> 0:28:44.640 back to Rich on Tech. This is the show where 0:28:44.680 --> 0:28:46.360 I talk about the tech stuff I think you should 0:28:46.360 --> 0:28:49.160 know about. It's also where I answer your questions. My 0:28:49.280 --> 0:28:52.120 name is Rich DeMuro. I'm the tech reporter at KTLA 0:28:52.320 --> 0:28:55.240 Channel five in Los Angeles and here on. 0:28:55.200 --> 0:28:56.800 The radio with you. 0:28:56.800 --> 0:28:59.760 You can also find me on social media. I'm on Instagram, 0:29:00.360 --> 0:29:05.320 rich on Tech. My website is rich on tech dot TV. 0:29:06.280 --> 0:29:10.400 We've got Nancy calling in from Corona, California. Nancy, you 0:29:10.400 --> 0:29:12.280 are on with Rich. Welcome to the show. 0:29:13.360 --> 0:29:15.880 Thank you, rich All. I just have a several questions. 0:29:16.320 --> 0:29:20.120 Explain the cookies to me. Should you accept? Should you not? 0:29:21.400 --> 0:29:22.240 That's a good question. 0:29:23.120 --> 0:29:24.120 I don't understand. 0:29:24.480 --> 0:29:27.680 Okay, yeah, cookies. They have such a nice name, don't 0:29:27.680 --> 0:29:29.880 they like the It sounds like something you want. 0:29:29.760 --> 0:29:33.600 To eat, right, I guess. 0:29:33.120 --> 0:29:34.880 Like they They couldn't have come up with a better 0:29:35.120 --> 0:29:38.360 friendly name for this thing that does good and bad 0:29:38.400 --> 0:29:42.000 on our computer. So where are you seeing the references 0:29:42.040 --> 0:29:43.880 to cookies? Are you just seeing it on your computer? 0:29:44.160 --> 0:29:48.480 Or where on the computer you go on a company 0:29:48.680 --> 0:29:50.880 or a website? You know things like that. 0:29:52.360 --> 0:29:54.600 Oh, so you're talking, You're are you talking about when 0:29:54.600 --> 0:29:56.360 you go to a website and it says like, do 0:29:56.360 --> 0:29:57.920 you want to accept all these cookies? 0:29:58.400 --> 0:29:59.400 To be oh. 0:29:59.280 --> 0:30:04.640 Gosh, every single website and this is all this is 0:30:04.680 --> 0:30:07.960 all because of a law over in Europe. Let's say 0:30:08.000 --> 0:30:12.720 said GDPR is that what it's called General Data Protection Regulation, 0:30:13.000 --> 0:30:16.360 and so over in Europe they have very very strict 0:30:16.440 --> 0:30:19.960 privacy rules and regulations, way stricter than here in the US. 0:30:20.400 --> 0:30:23.880 But the problem is every website does business worldwide, or 0:30:23.880 --> 0:30:27.840 pretty much every website does, and so they're trying to 0:30:27.880 --> 0:30:31.160 stay in line with these rules and regulations over in Europe. 0:30:32.160 --> 0:30:35.000 At the same time here in the US, we're seeing 0:30:35.080 --> 0:30:37.440 the same messages on our screen because they don't want 0:30:37.440 --> 0:30:39.880 to make a different message for every single country that 0:30:40.000 --> 0:30:42.880 visits their website. So what you're seeing when you go 0:30:42.920 --> 0:30:45.640 to a website, it's saying do you accept all of 0:30:45.640 --> 0:30:47.360 these cookies? Do you want to accept some of them? 0:30:47.400 --> 0:30:49.320 Do you want to accept all of them? Do you 0:30:49.360 --> 0:30:52.040 want to accept just maybe a few of them? And 0:30:52.320 --> 0:30:55.400 every single place you go wants you to go into 0:30:55.400 --> 0:30:58.680 this setting page and either accept or deny or whatever. 0:30:58.800 --> 0:30:59.640 It's a lot of work. 0:31:00.040 --> 0:31:01.920 It feels like surfing the web is just you know, 0:31:02.000 --> 0:31:04.920 so much more work ever since this started happening. So 0:31:05.040 --> 0:31:08.360 here's the deal on the cookies. Cookies are little pieces 0:31:08.360 --> 0:31:13.000 of information that help these websites know that you've visited. 0:31:13.640 --> 0:31:16.000 But also they can be used to help other websites 0:31:16.080 --> 0:31:17.560 know that you visited a website. 0:31:18.200 --> 0:31:19.160 What do I mean by that? 0:31:19.600 --> 0:31:23.440 So if you go to a website that sells new mattresses, 0:31:24.120 --> 0:31:26.680 there might be a cookie on that website that talks 0:31:26.760 --> 0:31:31.560 to a marketing cookie from Facebook or Instagram or Google, 0:31:31.960 --> 0:31:35.000 so that when you search on Google for mattresses, the 0:31:35.040 --> 0:31:37.360 website that you just went to might show up as 0:31:37.400 --> 0:31:41.360 an ad on Google higher up. Or when you're you know, 0:31:41.400 --> 0:31:43.959 surfing on Facebook, it may show an ad for that 0:31:43.960 --> 0:31:46.360 mattress company just to remind you, you know, you came 0:31:46.400 --> 0:31:49.520 to our website and maybe you're still thinking about buying this. 0:31:50.080 --> 0:31:52.880 And so cookies can do various things. They can you know, 0:31:52.880 --> 0:31:55.200 they can help with marketing of a website, They can 0:31:55.240 --> 0:31:58.560 record your visit and also they help remember your login, 0:31:58.720 --> 0:32:01.080 so if you've been to a website you've visited before, 0:32:02.000 --> 0:32:04.400 it will remember that you've been there. So there's good 0:32:04.400 --> 0:32:07.880 and there's bad about these. So my thought about the 0:32:08.280 --> 0:32:10.920 you know, the cookies that you see when it says 0:32:10.920 --> 0:32:14.640 accept all. Typically, I'm just so frustrated every single time 0:32:14.680 --> 0:32:18.040 that I just say accept all. If it's easy to 0:32:18.120 --> 0:32:20.800 deny all, I'll just press that denial button because it's 0:32:20.840 --> 0:32:22.800 just simple. But most of the time, when they make 0:32:22.840 --> 0:32:24.840 you go into that big menu that says you know, 0:32:25.400 --> 0:32:28.360 there's definitely there's like six different ways of like accepting them, 0:32:28.400 --> 0:32:31.440 I just say, okay, fine, accept all. There is an 0:32:31.440 --> 0:32:34.280 extension that I like for Chrome. Okay, and this is 0:32:34.320 --> 0:32:37.080 the one that I've been using that will automatically accept 0:32:37.120 --> 0:32:40.280 these cookies or reject them if it can. It's called 0:32:40.400 --> 0:32:44.720 I don't care about cookies. So do you use the 0:32:44.800 --> 0:32:45.880 Chrome web browser? 0:32:46.840 --> 0:32:47.000 Yes? 0:32:47.440 --> 0:32:50.080 Okay, So if you install this I don't care about 0:32:50.160 --> 0:32:53.720 cookies And I've tested several of these. There's there's several 0:32:53.720 --> 0:32:57.920 cookie kind of managers. It basically removes the cookie warnings 0:32:57.960 --> 0:33:01.640 from many websites, and it will try to deny the 0:33:01.680 --> 0:33:04.560 cookies if it can. If it can't, it will accept 0:33:04.560 --> 0:33:06.840 them for you. But it kind of will do whatever 0:33:06.840 --> 0:33:08.800 it needs to do to get rid of that pop up. 0:33:09.360 --> 0:33:11.680 So is that something that you think you'd be interested in? 0:33:13.120 --> 0:33:15.320 Yeah? I'm going to check that out. I'll check it out. 0:33:15.600 --> 0:33:17.600 Yeah, I mean, I definitely care about cookies, but I 0:33:17.680 --> 0:33:19.680 like more of like the chocolate chip kind of cookies. 0:33:19.720 --> 0:33:21.200 You know, you know what I'm talking about. 0:33:21.600 --> 0:33:26.600 Yeah, I know your information goes here and there and everywhere, 0:33:26.720 --> 0:33:30.880 you know, and I just say no, I don't accept them. 0:33:31.000 --> 0:33:33.720 So yeah, if you can say no easily. Not every 0:33:33.720 --> 0:33:35.719 website lets you do that very easily. Some of them 0:33:35.720 --> 0:33:37.680 make you go to like the secondary page and it 0:33:37.760 --> 0:33:41.160 just becomes too complicated. Now, the other setting that I 0:33:41.200 --> 0:33:45.160 really like is inside Chrome. There's something called third party cookies, 0:33:45.760 --> 0:33:49.480 and so third party cookies are the most nefarious out 0:33:49.520 --> 0:33:52.800 of any cookie out there. What third party cookies do 0:33:53.160 --> 0:33:56.400 is they report to other websites that don't really need 0:33:56.440 --> 0:34:00.160 to know about your visit. And these are mostly marketing cookies. 0:34:00.560 --> 0:34:03.320 And so when you go to a website, sometimes there 0:34:03.320 --> 0:34:06.240 may be thirty cookies on that website that report to 0:34:06.320 --> 0:34:10.160 other places. May report to Google, it may report to Facebook, 0:34:10.200 --> 0:34:13.200 it may report to Instagram, it may report to all 0:34:13.239 --> 0:34:17.719 these different advertising networks. And those are the cookies that 0:34:17.760 --> 0:34:20.239 you don't necessarily want, because why do you need to 0:34:20.280 --> 0:34:22.480 tell all these advertising networks that you went to a 0:34:22.520 --> 0:34:27.920 website you don't and yeah, yeah, because it's your privacy, 0:34:27.960 --> 0:34:30.520 and that's you know, it's look, when you're on the web, 0:34:30.560 --> 0:34:31.600 there's not much privacy. 0:34:31.680 --> 0:34:33.160 Let's be honest. It's just there's not. 0:34:33.640 --> 0:34:36.319 But there are certain ways you can reclaim at least 0:34:36.320 --> 0:34:38.799 some of that. So in Chrome, what I'd like you 0:34:38.840 --> 0:34:43.000 to do is go to your settings. That's the three 0:34:43.080 --> 0:34:46.360 dots in the upper right hand corner, next year profile picture. 0:34:46.680 --> 0:34:49.239 Then tap settings. I don't know why Google doesn't make 0:34:49.239 --> 0:34:51.880 this easier to find, Actually I do know why, and 0:34:51.920 --> 0:34:55.120 then go into Privacy and Security, and under there there's 0:34:55.160 --> 0:34:59.800 an option that says cookies and third site other site data, 0:35:00.560 --> 0:35:03.240 and then there's there's an option that says block third 0:35:03.280 --> 0:35:07.040 party cookies. So I would choose that option. I turned 0:35:07.080 --> 0:35:10.440 that on on mine, and it basically will try to 0:35:10.440 --> 0:35:13.680 block any third party cookies on a website. The one 0:35:13.680 --> 0:35:16.759 thing to know about all of this, Nancy, is that 0:35:16.960 --> 0:35:20.840 sometimes websites don't work properly when you've got these cookies blocked, 0:35:20.920 --> 0:35:23.560 and so if that happens, sometimes you might need to 0:35:23.600 --> 0:35:25.640 go and turn this off for a little bit, or 0:35:25.680 --> 0:35:27.880 accept the cookies on that website. The one thing I 0:35:27.880 --> 0:35:31.520 would not recommend doing is clicking the option for block 0:35:31.680 --> 0:35:35.800 all cookies, because if you do that, it could really 0:35:37.040 --> 0:35:38.719 you know, it could make your web surfing just a. 0:35:38.640 --> 0:35:39.440 Little bit trickier. 0:35:40.160 --> 0:35:41.480 Yeah, does that help? 0:35:42.880 --> 0:35:46.160 It helps a lot a lot of information today. And 0:35:46.280 --> 0:35:48.760 thank you very much for all your information. I truly 0:35:48.800 --> 0:35:49.480 appreciate it. 0:35:50.080 --> 0:35:52.240 You can't go without telling you what your favorite cookie 0:35:52.320 --> 0:35:54.400 variety is, of the of the actual cookie. 0:35:58.400 --> 0:36:01.800 I like, what has a hey honus, Oh. 0:36:02.640 --> 0:36:07.080 Okay, that's that's a fancy cookie. All right, Well, Nancy 0:36:07.120 --> 0:36:08.799 and Corona, thanks so much for calling the show. 0:36:08.840 --> 0:36:09.440 Appreciate it. 0:36:09.440 --> 0:36:12.239 The phone number is triple eight rich one, oh one 0:36:12.560 --> 0:36:17.279 one eight eight eight rich one O. One great question, Nancy. Uh, 0:36:17.360 --> 0:36:20.840 let's talk about Amazon. They are closing Amazon Smile. Now, 0:36:20.880 --> 0:36:22.400 if you've got a kid in a school or you 0:36:22.480 --> 0:36:25.080 belong to a church, you've probably heard of Amazon's Smile. 0:36:25.600 --> 0:36:28.800 This is Amazon's charity program. It started in twenty thirteen 0:36:29.320 --> 0:36:31.600 and they launched it as a way for people to 0:36:31.719 --> 0:36:34.840 support their favorite charities. But guess what it is shutting 0:36:34.880 --> 0:36:38.040 down after almost a decade. I'll talk more about that 0:36:38.040 --> 0:36:41.080 when we come back. You're listening to Rich on Tech 0:36:41.760 --> 0:36:45.160 Welcome back to rich on Tech. My name is Rich Jimiro, 0:36:45.280 --> 0:36:47.520 and this is the show where we talk about technology 0:36:48.239 --> 0:36:53.040 and answer your questions about technology. The phone number one 0:36:53.280 --> 0:36:56.719 eight eight eight rich one oh one one, triple eight 0:36:56.920 --> 0:37:00.480 seven four to two, four to one zero one free 0:37:00.480 --> 0:37:01.240 call from anywhere. 0:37:01.280 --> 0:37:01.759 Give me a call. 0:37:01.880 --> 0:37:04.560 We can talk about technology and if you're having trouble 0:37:04.560 --> 0:37:07.360 with a gadget, or want to compare something, or just 0:37:07.400 --> 0:37:11.319 need some advice, I'm here for you. So my name 0:37:11.360 --> 0:37:14.240 is Rich Demiro, tech reporter at KTLA Channel five in 0:37:14.320 --> 0:37:17.760 Los Angeles. You can find me online at rich on Tech. 0:37:18.280 --> 0:37:21.239 This is episode number three of the show. If you 0:37:21.239 --> 0:37:24.239 can believe it, Wow, it feels like it's flown by. 0:37:24.600 --> 0:37:28.359 So it's been fun. You know, I people are still 0:37:28.400 --> 0:37:30.960 learning who I am, understanding who I am. Maybe you've 0:37:30.960 --> 0:37:33.040 seen me on TV on KTLA or one of the 0:37:33.040 --> 0:37:35.839 other TV stations I'm on. But you know, I'm a dad. 0:37:35.840 --> 0:37:38.640 I've got two kids, and I'm learning this tech stuff 0:37:38.680 --> 0:37:41.400 just like everyone else. I just happened to make a 0:37:41.480 --> 0:37:43.960 job out of it. And so this week I had 0:37:44.000 --> 0:37:46.279 some good and bad with the kids. So you know, 0:37:46.400 --> 0:37:48.840 in my house there's a lot of technology. There's a 0:37:48.840 --> 0:37:51.000 lot of stuff to play with. There's a lot of screens, 0:37:51.640 --> 0:37:54.400 and I had a really good day with my kid 0:37:54.920 --> 0:37:58.520 taking them to the field trip. They had a field 0:37:58.560 --> 0:38:02.320 trip for school. And you know, back in my career, 0:38:02.360 --> 0:38:04.120 back in the early days, I probably wouldn't have taken 0:38:04.120 --> 0:38:05.520 a day off of work to go on a field 0:38:05.520 --> 0:38:08.000 trip to Dodger Stadium. But I said, you know what, 0:38:08.080 --> 0:38:09.920 you know, these kids don't get any younger, and so 0:38:09.960 --> 0:38:12.600 I said, let's do it, and so I volunteer for 0:38:12.640 --> 0:38:13.280 the field trip. 0:38:13.640 --> 0:38:14.239 It was great. 0:38:14.280 --> 0:38:17.239 It was really fun behind the scenes at Dodger Stadium. 0:38:17.960 --> 0:38:21.400 I have so much respect for teachers after being on 0:38:21.400 --> 0:38:25.640 that field trip because I realized I'm in the right business. 0:38:25.680 --> 0:38:29.440 I could never be with that many kids on a 0:38:29.480 --> 0:38:31.279 daily basis. I just can't do it. I don't have 0:38:31.320 --> 0:38:34.600 the patience. I mean, these kids are jumping, they're running, 0:38:34.640 --> 0:38:37.000 they're falling, they're tripping, they're you know, pulling on each 0:38:37.040 --> 0:38:39.160 other's jackets. I mean, it was just wild. Now, they 0:38:39.160 --> 0:38:41.680 were well behaved, but this is what kids do. They 0:38:41.760 --> 0:38:44.719 just play, They jump, they crawl, and so of course 0:38:44.760 --> 0:38:46.600 my kid was in there as well, but it was 0:38:46.640 --> 0:38:48.520 so much fun to see, you know, the different kids 0:38:48.560 --> 0:38:50.279 and how they interact with each other. And of course 0:38:50.320 --> 0:38:52.919 getting to see behind the scenes at Dodger Stadium here 0:38:52.920 --> 0:38:55.160 in Los Angeles was really neat as well. So that 0:38:55.239 --> 0:38:57.279 was fun. Now that was a good day. Then of 0:38:57.280 --> 0:38:59.759 course there's the bad day. So two days later, I 0:38:59.800 --> 0:39:02.839 pay got my kid from school and I'm like, where 0:39:02.840 --> 0:39:05.600 where's my kid? Where where is he? He's in one 0:39:05.600 --> 0:39:08.879 of the you know, the spare room and the door 0:39:08.920 --> 0:39:11.279 is locked, and I'm like, what's going on here? So 0:39:11.320 --> 0:39:14.839 I opened the door. He's on his iPad and he 0:39:15.080 --> 0:39:17.200 kind of closes out the screen real quick. Now, mind you, 0:39:17.280 --> 0:39:19.680 he's eight, and I'm like, all right, what's going on here? 0:39:20.480 --> 0:39:21.520 You know, what are you watching? 0:39:21.600 --> 0:39:22.920 Tanner? Oh? 0:39:23.000 --> 0:39:27.960 Nothing, just you know. So I'm sitting there as with 0:39:28.000 --> 0:39:30.080 an eight year old, and I've got to figure out, now, 0:39:30.200 --> 0:39:33.600 why is this child closing out the app on his iPad? 0:39:33.680 --> 0:39:36.000 Like what was so bad that he's watching that? I 0:39:36.120 --> 0:39:37.920 need to you know that he doesn't want to show me. 0:39:38.600 --> 0:39:40.319 And of course he switches to a game on his 0:39:40.360 --> 0:39:43.239 iPad this and that, and mind you, I have my 0:39:43.480 --> 0:39:45.799 internet pretty locked down at the house. You know, We've 0:39:45.800 --> 0:39:47.759 got the filters on there, and we've got you know, 0:39:47.800 --> 0:39:51.480 different kind of screen time and all this stuff that's enabled. 0:39:51.920 --> 0:39:54.759 But still somehow when I finally got him to show me, 0:39:55.040 --> 0:39:57.040 it was a YouTube video. And it wasn't really a 0:39:57.040 --> 0:40:01.000 bad YouTube video. It was fine, but it was just 0:40:01.040 --> 0:40:03.160 something you shouldn't be watching, you know, something for maybe 0:40:03.200 --> 0:40:05.080 a little bit older kids. And I can't even remember 0:40:05.120 --> 0:40:07.080 what the title was, but it was just something that 0:40:07.160 --> 0:40:10.399 was just not very good, right. And so my first 0:40:10.480 --> 0:40:12.560 question was, Hey, how did you get on YouTube? Because 0:40:12.600 --> 0:40:15.879 I have YouTube blocked on your iPad and to this minute, 0:40:15.920 --> 0:40:17.839 I still can't tell you how. So I went through 0:40:17.920 --> 0:40:20.120 looked at all the settings, and I guess the reason 0:40:20.160 --> 0:40:21.960 I tell you this story is, you know, not to 0:40:21.960 --> 0:40:24.880 feel sorry for me, but really to kind of understand 0:40:24.960 --> 0:40:26.480 that it's tough. 0:40:26.880 --> 0:40:28.440 This stuff is really tricky. 0:40:28.920 --> 0:40:31.680 I'm sort of a tech expert in all this, like 0:40:31.800 --> 0:40:34.319 you know, monitoring and these gadgets and this and that, 0:40:34.400 --> 0:40:38.040 and it's really tough for me to understand what these 0:40:38.120 --> 0:40:40.239 kids have access to and what they're able to do 0:40:40.280 --> 0:40:42.800 because ninety nine percent of the time they're actively working 0:40:42.880 --> 0:40:45.840 against me to try to figure out ways around this stuff. 0:40:46.400 --> 0:40:48.840 And you know, I've got the filters and I've got 0:40:48.920 --> 0:40:51.000 the screen time alone. I was just looking at all 0:40:51.040 --> 0:40:54.879 the different settings inside screen time. There's so many of them, 0:40:55.440 --> 0:40:57.880 and to sit there and go through it all is 0:40:57.960 --> 0:41:01.120 just really tricky for the average person and it takes time. 0:41:01.280 --> 0:41:03.600 And then, by the way, when you lock down something, 0:41:03.640 --> 0:41:05.880 then your kid asks you, hey, can I buy this program? 0:41:06.000 --> 0:41:08.200 Or can I buy this in app purchase? Or can 0:41:08.239 --> 0:41:10.239 I access this website? You have to go through and 0:41:10.360 --> 0:41:13.520 change all the options. So I don't really have an 0:41:13.520 --> 0:41:16.360 easier solution for you, except for the fact that I 0:41:16.440 --> 0:41:18.680 hear you, I feel you, and it is not easy. 0:41:18.719 --> 0:41:21.960 It's definitely a tricky thing with these kids because they're smart. 0:41:21.960 --> 0:41:24.200 They're digital natives, and they've been they've grown up with 0:41:24.239 --> 0:41:26.759 this stuff, and so they know, they know how to 0:41:26.840 --> 0:41:28.600 use it, they know how to get around it. And 0:41:29.600 --> 0:41:31.800 believe me, they're on all the time with their friends. 0:41:31.840 --> 0:41:34.520 And you know, you may have rules in place and 0:41:34.600 --> 0:41:37.120 other families may not, and so, you know, like I 0:41:37.120 --> 0:41:39.440 said the other night, there's always a kid on the 0:41:39.480 --> 0:41:42.600 iPad that's ready to play with my kids. And that's 0:41:42.600 --> 0:41:44.920 something that just didn't happen when I was a kid. 0:41:45.040 --> 0:41:46.480 You know, you had to go over someone's house and 0:41:46.520 --> 0:41:48.959 play with them, you know, or you maybe you talked 0:41:49.000 --> 0:41:51.160 on the phone with them, but now you have access 0:41:51.239 --> 0:41:53.879 to a friend at any time of the day, and 0:41:54.080 --> 0:41:56.319 you know they can play the iPad with your kid. 0:41:56.440 --> 0:41:58.000 So it's a challenge, believe me. 0:41:58.760 --> 0:41:59.120 All right. 0:41:59.160 --> 0:42:01.359 Coming up in the show, we're going to talk about 0:42:01.360 --> 0:42:04.360 this Amazon smile shutting down. I sort of started talking 0:42:04.360 --> 0:42:06.239 about it and ran up against the break, So we're 0:42:06.239 --> 0:42:09.839 going to talk about that. Also, this Instagram, they've got 0:42:09.920 --> 0:42:12.879 new settings they basically want and I guess this kind 0:42:12.880 --> 0:42:14.400 of goes into what I was just talking about. They 0:42:14.480 --> 0:42:17.239 want people to kind of turn off Instagram for a 0:42:17.239 --> 0:42:19.880 little bit, take a break from Instagram. I've got a 0:42:19.920 --> 0:42:23.799 great guest coming up, doctor Chris Pearson. He is a 0:42:23.800 --> 0:42:27.240 founder and CEO of Black Cloak. He's a cybersecurity expert, 0:42:27.239 --> 0:42:29.799 one of my favorite people to talk to on KTLA, 0:42:30.280 --> 0:42:33.320 and he is going to be joining us as well. 0:42:33.640 --> 0:42:37.120 For now, let's go to Gail in Huntington Beach. Gail, 0:42:37.200 --> 0:42:38.320 you're on with Rich. 0:42:38.760 --> 0:42:41.560 Hi, Rick, Thank you for being there for me. I 0:42:41.640 --> 0:42:45.560 have a question related to my attempt to cut my 0:42:45.719 --> 0:42:50.400 cable bill in half as possible with all the increased 0:42:50.400 --> 0:42:53.000 costs of living these days. That's one thing I think 0:42:53.040 --> 0:42:56.560 I can do better with because I hardly ever watch 0:42:57.080 --> 0:43:03.160 regular network stuff. I'm pretty much a streaming person. Occasionally 0:43:03.239 --> 0:43:06.040 I'll watch one channel, but for the most part, I'm 0:43:06.040 --> 0:43:10.239 a Netflix Prime and Paramount user. And so I did 0:43:10.400 --> 0:43:15.359 did doing all my slooping around, I looked at antennas, 0:43:15.400 --> 0:43:17.080 and I looked at this that I knew I needed 0:43:17.080 --> 0:43:19.960 a box, and I came across this product called the 0:43:20.000 --> 0:43:24.719 Superbox S three, and it seems to me to be 0:43:24.800 --> 0:43:27.440 solving all my problems at once because I have an 0:43:27.480 --> 0:43:30.880 old Logitech Elite remote that's dying and I need a 0:43:30.880 --> 0:43:33.160 new hub for it or a new base, I'm not 0:43:33.200 --> 0:43:36.520 sure which, And so I'm I'm looking at all these 0:43:36.560 --> 0:43:39.880 options and thinking, I think that Superbox sounds like a 0:43:39.920 --> 0:43:43.560 solution for me. And I'm wondering what you think about So. 0:43:44.120 --> 0:43:46.400 I have not heard of the Superbox, but I have 0:43:46.520 --> 0:43:51.120 heard of similar devices, and these I would fall into 0:43:51.200 --> 0:43:54.640 what I would call the gray area of legality. 0:43:55.200 --> 0:43:59.160 So of what a gray area of legal Yeah, exactly, Well, 0:43:59.160 --> 0:44:03.480 I'm not I pay my dues and I wouldn't. I 0:44:03.480 --> 0:44:06.120 wouldn't do that. I just want to access what I 0:44:06.160 --> 0:44:07.120 want to access. 0:44:07.600 --> 0:44:09.719 Well, Okay, So what does this do that something like 0:44:09.760 --> 0:44:11.279 a fire TV doesn't. 0:44:11.000 --> 0:44:14.359 Do, or you know, it comes with a remote, and 0:44:14.400 --> 0:44:16.080 it comes with cloud storage. 0:44:17.000 --> 0:44:21.160 Okay, and does it promise It says allows you to 0:44:21.200 --> 0:44:24.520 watch local and top cable channels without cable So is 0:44:24.560 --> 0:44:27.319 there something that it does that I'm still trying to 0:44:27.320 --> 0:44:30.000 figure out why it's better than something else out there 0:44:30.080 --> 0:44:32.400 that doesn't seem to promise the world. And also it's 0:44:32.440 --> 0:44:34.040 three hundred and twenty nine dollars. 0:44:34.280 --> 0:44:38.239 Yeah, I know that's a lot. I realized I can 0:44:38.280 --> 0:44:40.960 go with Roku a lot cheaper. Yeah, but if I 0:44:41.760 --> 0:44:46.759 want one or two network, if I want ABC or 0:44:46.760 --> 0:44:51.239 Fox News or NBC once in the Great While, I 0:44:51.280 --> 0:44:53.239 would be able to get it with this device, right, 0:44:53.560 --> 0:44:54.200 I don't think so? 0:44:54.320 --> 0:44:54.400 No. 0:44:54.600 --> 0:44:58.080 I mean it says it's promising every single cable channel 0:44:58.080 --> 0:45:02.520 out there, including Cinemax, h BO, ABC News, BBC America, 0:45:03.120 --> 0:45:04.680 CNN Discovery Channel. 0:45:05.640 --> 0:45:08.960 Let me ask you this, here's my question bottom line. 0:45:08.680 --> 0:45:13.320 If this is priating, why is it available on Amazon? 0:45:14.320 --> 0:45:15.399 Why are they selling it? 0:45:15.600 --> 0:45:17.640 Well, I mean Amazon sells a lot of stuff. And 0:45:17.880 --> 0:45:21.879 number two, the system itself may not be illegal, it's 0:45:21.880 --> 0:45:24.440 just software. Now, the software on it and how it 0:45:24.480 --> 0:45:27.799 gets these channels may not always work. And believe me, 0:45:27.840 --> 0:45:30.000 I get this question all the time from people. They 0:45:30.040 --> 0:45:32.719 send me these emails that say, Rich, I'm looking at 0:45:32.760 --> 0:45:34.640 this box and they all have a million different names. 0:45:34.880 --> 0:45:36.719 The name of this game is that they're going to 0:45:36.760 --> 0:45:38.839 sell you this box, and it may or may not work. 0:45:38.880 --> 0:45:41.120 It may or may not do what it promises to do. 0:45:41.560 --> 0:45:44.440 And so for that reason, I cannot recommend anything close 0:45:44.480 --> 0:45:47.640 to these black boxes. Back in the day, people had 0:45:47.760 --> 0:45:50.480 cable boxes that were black boxes that got all the channels. 0:45:50.520 --> 0:45:54.120 Sometimes they work, sometimes they didn't. Again, it's a gray area. 0:45:54.200 --> 0:45:56.920 I'm not saying it's doing something illegal. I'm just not 0:45:57.000 --> 0:45:59.640 sure what it's doing, and I know for sure that 0:45:59.680 --> 0:46:02.920 it's not doing what it should be doing. Like something 0:46:02.960 --> 0:46:06.040 like a Roku box or a fire TV or an 0:46:06.080 --> 0:46:09.719 Apple TV. Those are regulated. They've got apps in there 0:46:09.760 --> 0:46:12.839 that are vetted, and they've got official apps from these providers. 0:46:13.320 --> 0:46:16.680 This box maybe just getting a stream of different channels 0:46:17.000 --> 0:46:19.960 pulling it from the internet somewhere. It's just not something 0:46:19.960 --> 0:46:23.600 I can recommend. So I would recommend something like a 0:46:23.640 --> 0:46:26.719 fire TV if you want the functionality and have that 0:46:26.760 --> 0:46:30.160 web browser. I think that's probably the best. Roku is 0:46:30.239 --> 0:46:33.360 also a very good choice as well. Apple TV is 0:46:33.360 --> 0:46:37.279 probably the least flexible when it comes to getting other programming, 0:46:37.320 --> 0:46:40.799 although you can always mirror your phone from there as well. 0:46:40.840 --> 0:46:43.239 But I would I'm not paying three hundred and twenty 0:46:43.280 --> 0:46:46.440 nine dollars for this device. And the reason you know 0:46:47.000 --> 0:46:49.920 that Amazon sells it is it's software and it's hardware. 0:46:50.000 --> 0:46:52.760 So what you do with it, you know, it depends 0:46:52.800 --> 0:46:55.040 on the end user. But it's promising the world. It's 0:46:55.040 --> 0:46:59.160 promising every single cable channel. And while it's not saying that, 0:47:00.480 --> 0:47:04.160 you know, it's illegal, it's definitely not something that is 0:47:05.680 --> 0:47:10.520 standard for many people. So that is my recommendation. Thanks 0:47:10.520 --> 0:47:12.960 for calling me and Gail. I would just go with 0:47:13.200 --> 0:47:15.680 a Roku or a fire TV. I think that's going 0:47:15.719 --> 0:47:17.120 to be a lot better for what you need and 0:47:17.160 --> 0:47:19.840 you can easily, you know, lower your cable bill with 0:47:19.880 --> 0:47:22.120 one of those two things. All right, coming up, we'll 0:47:22.120 --> 0:47:25.399 talk about Amazon closing this program, we'll talk about Instagram's 0:47:25.440 --> 0:47:27.839 new settings. Plus I've got a great guest to talk 0:47:27.880 --> 0:47:31.080 about cybersecurity. You won't want to miss it. Rich on 0:47:31.160 --> 0:47:34.560 Tech coming your way, phone number triple eight, Rich one, 0:47:34.600 --> 0:47:38.440 Oh one eight eight eight rich one oh one. Welcome 0:47:38.440 --> 0:47:40.960 back to Rich on Tech. This is the show where 0:47:41.000 --> 0:47:44.040 we talk about technology and the stuff I think you 0:47:44.040 --> 0:47:46.160 should know about happening in the tech world. My name 0:47:46.200 --> 0:47:49.120 is rich Demiro, Tech reporter at KTLA Channel five in 0:47:49.280 --> 0:47:52.719 Los Angeles. Phone number to the show triple eight, Rich 0:47:52.840 --> 0:47:55.799 one oh one, triple eight, Rich one oh one. Let's 0:47:55.800 --> 0:47:59.239 get your call on today's show. Gail really hit a 0:47:59.239 --> 0:48:01.680 nerve with me because I was thinking about, you know, 0:48:02.440 --> 0:48:04.560 it's one of these things where we all want stuff 0:48:04.560 --> 0:48:08.280 for free, right, I mean, who doesn't want programming for free? 0:48:08.600 --> 0:48:11.640 And you know I work in broadcast television. We give 0:48:11.680 --> 0:48:14.960 away our programming for free. But you know, other than that, 0:48:15.600 --> 0:48:18.360 you want Netflix, you gotta pay. You want Showtime, you 0:48:18.400 --> 0:48:20.920 gotta pay. I mean, there's an entire city that I 0:48:20.960 --> 0:48:23.360 live in that's built up around people making a living 0:48:23.880 --> 0:48:26.719 making TV shows and movies, and they don't give them 0:48:26.719 --> 0:48:29.760 away for free. Now, they do if there's ads attached 0:48:29.800 --> 0:48:31.560 to them, but that's not what we're talking about here. 0:48:31.960 --> 0:48:34.800 These boxes that let you get these channels or promise 0:48:34.880 --> 0:48:37.040 these channels. I mean, just looking at the website for 0:48:37.080 --> 0:48:40.319 the box you mentioned, there's no way that you could 0:48:40.320 --> 0:48:43.080 get every movie for free, every sporting event for free, 0:48:43.120 --> 0:48:46.279 every game you want to watch for free. I mean, 0:48:46.320 --> 0:48:48.520 I pay eighty five bucks a month for YouTube TV, 0:48:48.640 --> 0:48:52.400 and somehow this box is promising those same very channels 0:48:52.440 --> 0:48:53.960 for free. It just doesn't make sense. 0:48:54.640 --> 0:48:55.319 Could you do it? 0:48:55.480 --> 0:48:55.719 Sure? 0:48:55.840 --> 0:48:56.360 Go ahead? 0:48:56.640 --> 0:48:58.439 I mean, I can't stop you from paying three hundred 0:48:58.480 --> 0:49:01.120 and twenty nine dollars for a box that promises the world. 0:49:01.640 --> 0:49:04.200 But at the same time, do you really want to 0:49:04.239 --> 0:49:07.520 spend that money on something that's unproven. There's no support 0:49:07.600 --> 0:49:10.200 for it, it could go away at any time. What's 0:49:10.239 --> 0:49:13.759 the software update look like? What do the apps look like? 0:49:13.800 --> 0:49:16.879 How do you install apps on this thing? So if 0:49:16.920 --> 0:49:19.719 you want programming, you've got to be prepared to pay 0:49:19.760 --> 0:49:22.680 for programming. There's plenty of free places to watch TV 0:49:22.800 --> 0:49:28.200 at this point. There's a service called Tableau sorry Pluto, 0:49:28.280 --> 0:49:30.520 I'm thinking Tableau for over the air if you want to. 0:49:31.440 --> 0:49:33.120 If you want to, just set up an antenna so 0:49:33.120 --> 0:49:37.399 you can do that. But you've got Pluto TV. You've 0:49:37.440 --> 0:49:40.880 got to be TV. And these are legitimate, you know. 0:49:40.920 --> 0:49:45.000 These are websites that are created by the content companies 0:49:45.440 --> 0:49:48.120 that have advertising, and so it's kind of like over 0:49:48.160 --> 0:49:50.759 the air programming, but on the Internet, and you can 0:49:50.800 --> 0:49:55.000 do to be Peacock has a level of free. There's 0:49:55.040 --> 0:49:57.960 a whole bunch of these things. Roku channel has free. 0:49:58.360 --> 0:49:59.040 There's a lot of. 0:49:58.960 --> 0:50:03.120 Ways you can watch for stuff on the different boxes 0:50:03.160 --> 0:50:06.360 from Google and Apple and Amazon. 0:50:06.520 --> 0:50:08.040 So, I know Gail. 0:50:07.840 --> 0:50:09.799 Didn't like the answer that I had, but I just 0:50:09.880 --> 0:50:11.560 have to put it out there that, you know, I 0:50:11.600 --> 0:50:13.279 feel like there's a lot of people that make a 0:50:13.280 --> 0:50:15.640 living on this stuff. And sure pirating has been going 0:50:15.640 --> 0:50:18.439 on forever. You just have to choose whether you want 0:50:18.440 --> 0:50:19.880 to do that. You know, it really comes down to 0:50:19.920 --> 0:50:20.719 personal integrity. 0:50:20.760 --> 0:50:21.080 I think. 0:50:22.320 --> 0:50:26.640 Okay, let's talk about Amazon Smile. Amazon Smile is a 0:50:26.760 --> 0:50:31.440 program that Amazon started to help donate money to charities, 0:50:31.480 --> 0:50:34.719 and it didn't really cost anything extra for shoppers. Shoppers 0:50:34.760 --> 0:50:36.960 just had to go to smile dot Amazon dot com, 0:50:37.280 --> 0:50:40.600 choose a charity, and Amazon would donate a small percentage 0:50:40.600 --> 0:50:44.200 of whatever they shop For the financial side of it, 0:50:45.160 --> 0:50:47.440 they would donate this to charities. And so this started 0:50:47.440 --> 0:50:50.920 in twenty thirteen, and they said there's been over a 0:50:50.960 --> 0:50:54.680 million organizations that signed up for this and that used it. 0:50:54.719 --> 0:50:58.080 But now they are winding it down. Amazon Smile will 0:50:58.120 --> 0:51:02.239 shut down by February twentieth, twenty twenty three, and so 0:51:02.480 --> 0:51:04.440 to help with the charities that are part of this 0:51:05.000 --> 0:51:07.160 program that are no longer going to get money, Amazon's 0:51:07.160 --> 0:51:10.320 going to give them a one time donation that's equivalent 0:51:10.360 --> 0:51:12.520 to three months of what they earned in twenty twenty 0:51:12.520 --> 0:51:15.160 two through the program. And for some of these charities, 0:51:15.200 --> 0:51:17.680 they earned, you know, maybe a lot, maybe a little. 0:51:17.719 --> 0:51:19.680 I got one person that message me and said, look, 0:51:19.719 --> 0:51:21.680 I run a charity, and the money we got from 0:51:21.719 --> 0:51:25.000 this just wasn't very substantial, but it kind of made 0:51:25.040 --> 0:51:27.680 people feel good, and I think that's why Amazon did it. 0:51:28.000 --> 0:51:28.719 But they didn't make. 0:51:28.640 --> 0:51:31.160 It very easy to use it, because every time you 0:51:31.200 --> 0:51:34.240 wanted to use it, your Amazon page would not default 0:51:34.280 --> 0:51:36.600 to the Smile page, and if you didn't check out 0:51:36.640 --> 0:51:39.440 through the Smile page, it wouldn't give the donation. So 0:51:39.480 --> 0:51:41.040 I think that Amazon could have made this a lot 0:51:41.080 --> 0:51:42.200 easier if they've really. 0:51:42.040 --> 0:51:42.800 Wanted to donate. 0:51:43.760 --> 0:51:46.880 The website said they donated about four hundred million dollars 0:51:46.920 --> 0:51:50.960 over the past decade or so, But I mean to Amazon, 0:51:51.000 --> 0:51:52.959 that's that's you know, to charities, that's a lot of money. 0:51:53.000 --> 0:51:54.520 I'm not sure if that was a lot to Amazon. 0:51:55.400 --> 0:51:59.560 Once Amazon Smile closes, Amazon is advising charities to seek 0:51:59.560 --> 0:52:02.759 support by creating a wish list. But see, here's the deal. 0:52:02.800 --> 0:52:05.600 A wish list is very different than just shopping on Amazon. 0:52:05.920 --> 0:52:08.440 A wish list you have to go on know the charity, 0:52:08.840 --> 0:52:12.839 choose the item, and purchase it. Whereas if you go 0:52:12.960 --> 0:52:16.160 to you know, Amazon's Smile, it's just a portion of 0:52:16.200 --> 0:52:18.320 whatever you're spending is getting sent to this charity. So 0:52:18.320 --> 0:52:21.080 I think it was a lot easier that way. Amazon says, look, 0:52:21.080 --> 0:52:23.040 we're not going to never you know, give money to 0:52:23.120 --> 0:52:26.680 charities again. We support a bunch of charities, including housing equity, 0:52:27.440 --> 0:52:32.560 future engineer charities, community programs for food banks, disaster relief charities, 0:52:32.600 --> 0:52:35.840 and also community giving, which is, you know, things like 0:52:35.880 --> 0:52:39.800 youth sport leagues. So Amazon, I think going through a 0:52:39.920 --> 0:52:42.319 change like every other tech company right now, where they 0:52:42.360 --> 0:52:45.160 are saying, look, you know, we've got to cut costs 0:52:45.160 --> 0:52:47.120 in different places. It's sad that this was one of 0:52:47.160 --> 0:52:49.400 the places that they decided to cut. But if you 0:52:49.440 --> 0:52:52.160 have a school or church or whoever uses that, it 0:52:52.280 --> 0:52:57.160 definitely will be an impact. All right, Instagram, I was 0:52:57.200 --> 0:53:00.560 talking about this and kind of teasing this throughout the show. Here, 0:53:01.120 --> 0:53:04.840 this is a new program that Instagram has called quiet Mode. 0:53:05.239 --> 0:53:08.040 Now we know that these tech companies made the name 0:53:08.080 --> 0:53:10.359 for themselves by getting us to use them as much 0:53:10.440 --> 0:53:13.239 as possible. And what that's done is if you don't 0:53:13.239 --> 0:53:17.360 have any self control, it's really tough to stop using 0:53:17.400 --> 0:53:21.520 these programs like Facebook and Instagram and TikTok. And so 0:53:21.960 --> 0:53:24.080 these tech companies are now getting hip to this. And 0:53:24.120 --> 0:53:26.440 it's not because they want to make you stop using it. 0:53:26.440 --> 0:53:29.759 It's because they fear regulators, and they fear rules and 0:53:30.000 --> 0:53:33.160 laws that may stop people from using these as much, 0:53:33.360 --> 0:53:35.640 and so they're trying to do their own thing to 0:53:35.760 --> 0:53:38.560 keep them from being regulated. And so Instagram knows this. 0:53:38.640 --> 0:53:40.640 So now they have this new feature called quiet Mode 0:53:40.719 --> 0:53:44.000 on Instagram, and it's aimed at teenagers, but anyone can 0:53:44.040 --> 0:53:46.840 turn it on and quiet Mode kind of functions the 0:53:46.880 --> 0:53:48.719 same way that you would have on your phone. When 0:53:48.760 --> 0:53:51.920 you're in quiet mode, they're going to send someone that 0:53:52.040 --> 0:53:54.319 sends you a message and auto reply. This says, hey, 0:53:54.600 --> 0:53:57.279 Rich is trying to take a break from Instagram. You 0:53:57.320 --> 0:53:59.640 can turn on this at night, you can turn it 0:53:59.680 --> 0:54:02.360 on any schedule you want. But they're going to prompt 0:54:02.400 --> 0:54:05.080 teenagers to turn on quiet mode when they spend a 0:54:05.120 --> 0:54:08.760 lot of time on Instagram late at night. Quiet mode 0:54:08.840 --> 0:54:11.239 is already available today. You can check your settings to 0:54:11.320 --> 0:54:14.399 see you know what your quiet mode is enabled for 0:54:15.280 --> 0:54:17.040 or if you want to turn it on. I think 0:54:17.080 --> 0:54:18.960 this is a smart thing because we need boundaries. I 0:54:18.960 --> 0:54:21.120 did a story where teenagers still leave their phone on 0:54:21.239 --> 0:54:25.240 with the notifications chiming throughout the evening because while they're sleeping, 0:54:25.239 --> 0:54:28.120 they don't want to miss anything. That's just wild to me. 0:54:28.200 --> 0:54:30.600 I can't believe that people would actually do that. So 0:54:31.000 --> 0:54:33.920 if you're using too much Instagram, use those settings to 0:54:33.960 --> 0:54:36.759 kind of set some time limits on things. Coming up, 0:54:36.800 --> 0:54:39.560 I've got a great guest, doctor Chris Pearson, CEO of 0:54:39.640 --> 0:54:41.960 Black Cloak. We're going to talk cybersecurity and how to 0:54:42.040 --> 0:54:45.879 keep yourself protected on the Internet. You're listening to rich 0:54:45.920 --> 0:54:49.840 on Tech. Welcome back to rich on Tech. This is 0:54:49.880 --> 0:54:52.760 the show where we talk about tech stuff and answer 0:54:52.800 --> 0:54:55.600 your questions as well. Phone lines are open at triple 0:54:55.600 --> 0:54:59.160 A rich one, oh one. My next guest is a 0:54:59.320 --> 0:55:02.440 cyber SGUs security expert. It is doctor Chris Pearson. He's 0:55:02.480 --> 0:55:06.640 the founder and CEO of black Cloak. Chris, thanks for 0:55:06.719 --> 0:55:07.800 joining me on this Saturday. 0:55:08.480 --> 0:55:09.680 Hey, not a problem, can you hear me? 0:55:09.719 --> 0:55:14.080 Okay, I hear you. Great, So, Chris. I'm reading this 0:55:14.480 --> 0:55:19.440 headline about T Mobile and thirty seven million accounts, you know, 0:55:19.640 --> 0:55:23.640 exposed in the latest data breach, and this is how 0:55:23.640 --> 0:55:27.000 they play it down on their blog. No passwords, payment 0:55:27.040 --> 0:55:30.680 card information, social security numbers, government ID numbers, or financial 0:55:30.719 --> 0:55:35.640 account information were compromised. Only some basic customer information, nearly 0:55:35.960 --> 0:55:39.080 of which the type is widely available in marketing databases 0:55:39.160 --> 0:55:43.520 or directories, was obtained, including name, billing address, email phone 0:55:43.600 --> 0:55:46.160 number data, birth account number, and information such as the 0:55:46.200 --> 0:55:48.720 number of lines on the account and service plan features. 0:55:49.160 --> 0:55:50.800 Sounds to me like they got a bunch of stuff 0:55:50.800 --> 0:55:51.680 that's pretty good. 0:55:51.800 --> 0:55:53.480 Do I want that stuff out there? Probably not. 0:55:54.800 --> 0:55:58.040 No, you really don't. What you want is to be 0:55:58.120 --> 0:56:01.200 able to trust third party, these folks that you are 0:56:01.239 --> 0:56:05.160 sharing your information with, to actually keep that quote unquote 0:56:05.160 --> 0:56:09.719 subscriber information confidential. To keep it private. I mean that's 0:56:10.280 --> 0:56:13.160 part of the job of offering services to other parties. 0:56:13.560 --> 0:56:17.320 And in fact, that information is useful. It's useful for 0:56:18.000 --> 0:56:20.960 missing attacks that the tax that are via SMS. I 0:56:21.040 --> 0:56:24.359 e via text because now you know the phone number 0:56:24.400 --> 0:56:28.000 that somebody has for a mobile number, you know their address, 0:56:28.719 --> 0:56:30.440 you know a little bit about them, and so you 0:56:30.440 --> 0:56:33.040 can do some social engineering, you could do some fishing, 0:56:33.280 --> 0:56:36.719 you could do some smishing, and quite honestly, with that 0:56:37.120 --> 0:56:41.160 text message, that's what most banks, financial accounts and others 0:56:41.239 --> 0:56:44.839 use to send a verification code to your phone. If 0:56:44.880 --> 0:56:47.600 somebody has all that information about your phone, your phone number, 0:56:47.640 --> 0:56:49.680 your service and all the rest, there are ways that 0:56:49.719 --> 0:56:52.720 cyber criminals can go ahead and attack you. So it's 0:56:53.040 --> 0:56:56.680 a lot of subscriber information really juice the information. A 0:56:56.680 --> 0:56:59.120 lot of it is publicly available, but this is a 0:56:59.160 --> 0:57:01.600 Trevor research for cyber criminal Yeah. 0:57:01.600 --> 0:57:03.680 And these companies, you know, their job is to play 0:57:03.719 --> 0:57:06.360 is to downplay any sort of data breach, and you know, 0:57:06.600 --> 0:57:08.480 I get it. That's their job is to say, look, 0:57:08.760 --> 0:57:10.680 this is not that big of a deal. It's just 0:57:10.719 --> 0:57:13.600 your name and address and phone number something. You said 0:57:14.080 --> 0:57:16.440 the smishing, So can you explain that. I think that's 0:57:16.440 --> 0:57:18.400 the first time I've heard that term. What is smishing? 0:57:19.480 --> 0:57:25.400 Yeah, so smashing is going to be phishing via SMS 0:57:25.440 --> 0:57:28.760 text messages. So just like you receive in your email 0:57:28.800 --> 0:57:32.400 maybe your Gmail or Yaho. You'll receive an email that says, hey, 0:57:33.640 --> 0:57:37.080 your PayPal accounts been suspended, your Netflix account, we need 0:57:37.120 --> 0:57:40.800 new payment information, your bank needs a new credit card. Well, 0:57:41.080 --> 0:57:44.760 folks are used to answering and seeing messages from their 0:57:44.800 --> 0:57:49.280 accounts via text message all the time. Cyber criminals have 0:57:49.360 --> 0:57:51.840 gone ahead and use that as a mechanism for attack 0:57:51.960 --> 0:57:55.280 because something like ninety nine percent plus of all text 0:57:55.280 --> 0:57:57.840 messages get read, and so the bad guys know that 0:57:57.880 --> 0:57:59.640 you're going to read it, and so what they'll do 0:57:59.680 --> 0:58:04.400 is say, Hey, this is Larry, account representative from ACME Bank. 0:58:05.280 --> 0:58:07.840 Your account is going to be locked, your your credit 0:58:07.920 --> 0:58:09.680 card is going to be locked because we don't have 0:58:09.680 --> 0:58:12.240 the right information for you. Click care on this link 0:58:12.280 --> 0:58:16.680 to go ahead and confirm, reconfirm this information, and then 0:58:16.720 --> 0:58:19.080 we'll get your account all set. Or maybe it's Hulu 0:58:19.120 --> 0:58:21.280 and it's a Friday night, or Disney Plus and it's 0:58:21.280 --> 0:58:23.640 a Friday night, whatever it is. Those are attacks that 0:58:23.680 --> 0:58:27.240 are directed towards you as a as an individual, and 0:58:27.400 --> 0:58:29.920 if you have that number, if you have your cell 0:58:29.960 --> 0:58:32.320 phone number, can tie it to a person and address 0:58:32.360 --> 0:58:35.760 other defined information, you can make that attack all that 0:58:35.880 --> 0:58:39.560 much more likely and believable, and once the person clicks, 0:58:39.800 --> 0:58:42.080 they're had. They're the bait, they're the target. 0:58:42.600 --> 0:58:45.200 And what's so tricky about this new type of targeting 0:58:45.360 --> 0:58:48.000 is that you do get texts from your bank, Like 0:58:48.040 --> 0:58:50.520 if you use your credit card and you know, the 0:58:50.920 --> 0:58:52.960 bank texts you it says, hey, was this you that 0:58:53.080 --> 0:58:55.360 just tried to make this purchase a best buy? So 0:58:55.400 --> 0:58:59.600 they're actually using those and these bad actors are taking 0:58:59.640 --> 0:59:02.920 that kind of twisting it on us to take advantage 0:59:02.920 --> 0:59:05.160 of us because we don't Sometimes it's tough to tell 0:59:05.240 --> 0:59:06.760 is it really coming from my bank or is it 0:59:06.800 --> 0:59:08.440 coming from someone that's just trying. 0:59:08.280 --> 0:59:08.640 To get me. 0:59:09.720 --> 0:59:13.439 Look, it's one of those things where we expect, we want, 0:59:13.480 --> 0:59:18.920 and quite honestly even demand, right that our institutions communicate 0:59:19.320 --> 0:59:24.080 with us via easy to understand mediums, via quick messages 0:59:24.120 --> 0:59:28.160 so you don't waste our time. And so for text messages, 0:59:28.240 --> 0:59:31.600 that's quite honestly what we consumers want, and it plays 0:59:31.640 --> 0:59:33.920 right into the hands of cyber criminals. And I will 0:59:33.960 --> 0:59:35.680 tell you even more, it's like when you take a 0:59:35.720 --> 0:59:37.600 look at when you take a look at the attacks 0:59:37.640 --> 0:59:41.040 that just happened on Uber and Twilio this past summer 0:59:41.720 --> 0:59:46.760 and actually we just released earlier earlier today, get it 0:59:46.800 --> 0:59:52.720 again another attack. These were targeted towards employees via SMS text. 0:59:52.880 --> 0:59:56.960 So they're going around corporate defenses, targeting employees and their 0:59:57.000 --> 0:59:59.720 personal devices. And if you said, well, where can somebody 0:59:59.760 --> 1:00:02.800 get a treasure trove of information such as all the 1:00:02.840 --> 1:00:06.400 mobile numbers for everyone who works at this defense company 1:00:06.680 --> 1:00:09.920 or this high tech company or this BioMed pharmaceutical company, 1:00:10.160 --> 1:00:11.920 Well you don't have to look any further than this 1:00:12.040 --> 1:00:13.480 team mobile breach. Unfortunately. 1:00:14.240 --> 1:00:16.920 We're talking with doctor Chris Pearson, CEO and founder of 1:00:17.040 --> 1:00:20.760 black Cloak, a cybersecurity expert. Chris, can you talk about 1:00:21.000 --> 1:00:23.960 some of the ways to know if your email or 1:00:24.000 --> 1:00:26.960 password has been compromised, because now you know, people get 1:00:26.960 --> 1:00:29.760 emails to say, hey, we found your password in a database, 1:00:29.880 --> 1:00:32.680 or even Chrome will send you a message that says, hey, 1:00:32.680 --> 1:00:35.680 we found when of your passwords was exposed. Can you 1:00:35.720 --> 1:00:37.920 tell people how we can figure out how to see that. 1:00:39.520 --> 1:00:41.800 Yeah, So there are a few things that consumers can 1:00:41.800 --> 1:00:44.680 do that are, you know, a little bit easier. We 1:00:44.800 --> 1:00:47.360 like keeping it easy so people know how to do 1:00:47.400 --> 1:00:50.040 it and can rely upon it. Like, just like you said, 1:00:50.040 --> 1:00:56.640 they're baking in identifications of breaches into browsers like Chrome 1:00:56.960 --> 1:00:59.720 or into other services, so you can use something like that. 1:01:00.000 --> 1:01:02.000 You can even see some of the same stuff through 1:01:02.040 --> 1:01:05.040 password vaults, and you can even see stuff through maybe 1:01:05.160 --> 1:01:08.720 an external website like have I Been Poned? And what 1:01:08.760 --> 1:01:11.800 that will do is allows you to look at your 1:01:12.040 --> 1:01:15.760 email address and then if your email address you so 1:01:16.040 --> 1:01:20.280 crisitgmail dot com, if that is tied to the T 1:01:20.440 --> 1:01:23.440 mobile breach, when a treasure trope of information is found 1:01:23.480 --> 1:01:26.120 on the dark web, when a treasure trope of information 1:01:26.240 --> 1:01:28.800 is found that has been hacked, and I'll say, hey, 1:01:29.800 --> 1:01:32.520 you're part of this breach. Sometimes you don't know if 1:01:32.560 --> 1:01:34.960 your password is fully exposed or not. The fact of 1:01:34.960 --> 1:01:38.400 the matter is if your user name has been part 1:01:38.400 --> 1:01:41.520 of a breach, the easiest thing to do is to 1:01:41.600 --> 1:01:44.960 just go ahead to that service, whatever it might be, 1:01:45.480 --> 1:01:49.400 to go to that service, log in, change the password, 1:01:49.600 --> 1:01:53.680 and make sure dual factor authentication is set up and 1:01:53.760 --> 1:01:56.520 on the account that'll enable a text message to come 1:01:56.560 --> 1:02:00.000 to your phone to verify the ownership of that account 1:02:00.160 --> 1:02:02.640 or secure it. But there are lots of mediums and 1:02:02.680 --> 1:02:06.240 mechanisms that people can use to go ahead and understand 1:02:06.400 --> 1:02:11.840 more about what is happening to their personal information post breach, 1:02:12.120 --> 1:02:15.920 once it's been stolen, once it's been used by cybercriminals. 1:02:16.280 --> 1:02:18.640 So the website you mentioned have I Been Poned? Have 1:02:18.920 --> 1:02:23.320 I Been Pwned? Dot Com? Now people are going to 1:02:23.400 --> 1:02:25.840 ask it says for your phone number or email? 1:02:26.000 --> 1:02:26.560 Is it okay? 1:02:26.680 --> 1:02:28.640 Is it safe to put your phone number or email 1:02:28.680 --> 1:02:29.640 into this website? 1:02:31.000 --> 1:02:33.400 So on this website, what you're actually doing on have 1:02:33.520 --> 1:02:37.680 I Been Pned Pwned dot Com is you're actually putting 1:02:37.680 --> 1:02:40.160 your email in there. And what it will do is 1:02:40.200 --> 1:02:43.120 go ahead and do a lookup of databases that have 1:02:43.280 --> 1:02:45.280 been breached on the deep web, the dark web. It 1:02:45.320 --> 1:02:47.240 is in fact safe to put your email addrest in there. 1:02:47.280 --> 1:02:51.640 We'll confirm the account ownership of that it can and 1:02:51.680 --> 1:02:53.240 what it will do is just let you know what 1:02:53.440 --> 1:02:56.280 every cybercriminal can see. So the information is out there. 1:02:56.320 --> 1:02:59.360 It's almost like you know a vehicle has been stolen 1:02:59.720 --> 1:03:02.160 and put in a tracker for your car and you say, hey, 1:03:02.200 --> 1:03:06.480 has anybody seeing a you know, red BMW sitting in 1:03:06.520 --> 1:03:09.960 a parking lot in New Jersey. Well, the simple fact 1:03:10.040 --> 1:03:13.400 matter is that everybody within you know, within visual range, 1:03:13.440 --> 1:03:16.240 can actually see that vehicle. So you're not putting yourself 1:03:16.240 --> 1:03:20.280 at any increased risk of harm whatsoever by placing your 1:03:20.280 --> 1:03:24.200 email address into a service like this to understand how 1:03:24.240 --> 1:03:26.800 many breaches your email has been part of and what 1:03:26.840 --> 1:03:29.360 steps you may or might want to take to go 1:03:29.400 --> 1:03:30.680 ahead and better secure it. 1:03:30.840 --> 1:03:33.600 I've got about a minute, and I'm curious from your standpoint. 1:03:33.640 --> 1:03:35.960 People always say to me, Rich, I got what are 1:03:35.960 --> 1:03:37.840 they going to get from me? It's not that big 1:03:37.840 --> 1:03:39.280 of a deal like what I have. You know, I 1:03:39.360 --> 1:03:42.640 use these passwords that are simple. Is the average person 1:03:42.680 --> 1:03:46.640 putting themselves at risk on a daily basis to being 1:03:46.680 --> 1:03:48.520 breached or hacked or anything. 1:03:49.760 --> 1:03:53.480 Yeah, So you know, unfortunately it's the wrong type of approach. 1:03:54.320 --> 1:03:57.040 You know, just look at your email address and protecting 1:03:57.120 --> 1:03:59.840 what's actually in your email account, maybe your Gmail account. 1:04:00.040 --> 1:04:02.720 Literally are the keys the kingdom. So all of your 1:04:02.760 --> 1:04:06.640 tax information or trusting estate information where you're flying, information 1:04:06.640 --> 1:04:09.840 about your home relatives, all the rest your pictures when 1:04:09.840 --> 1:04:12.280 people send them, right they get loaded into Google Drive. 1:04:12.760 --> 1:04:15.560 All of that is there. There is meaning, There is 1:04:15.720 --> 1:04:18.440 value in all those things, whether it be there. We 1:04:18.480 --> 1:04:20.840 always say this, pay attention to four top things. One 1:04:21.160 --> 1:04:25.040 email accounts, two your financial accounts, three your healthcare accounts, 1:04:25.080 --> 1:04:28.240 and four your social media accounts. Those are the big 1:04:28.280 --> 1:04:31.160 ones to pay attention to. Those do matter. They're worth 1:04:31.200 --> 1:04:33.720 money to cever criminals. They want them, they want what's 1:04:33.760 --> 1:04:37.320 in them. And one set stuff is gone. It is 1:04:37.400 --> 1:04:41.240 gone forever because it's digital. You can still access it perhaps, 1:04:41.520 --> 1:04:43.480 but the bad guys now have it and will have 1:04:43.640 --> 1:04:45.960 it forever. So you really do want to mitigate that 1:04:46.040 --> 1:04:46.960 rest all right, And. 1:04:46.920 --> 1:04:49.520 It's really tough to get those accounts back once they're hacked. 1:04:49.720 --> 1:04:53.520 Doctor christ Goosh, founder and CEO of Black Cloak black 1:04:53.720 --> 1:04:56.320 cloak dot Io. Thanks so much for joining me on 1:04:56.320 --> 1:04:56.840 your Saturday. 1:04:56.840 --> 1:04:57.520 I appreciate it. 1:04:58.360 --> 1:05:00.720 Hey, not a problem, Take care all right. 1:05:00.760 --> 1:05:02.800 Coming up, I'm going to talk about the new feature 1:05:02.840 --> 1:05:05.360 from Apple. If you own a small business, you definitely 1:05:05.360 --> 1:05:08.560 want to know about this. I'll talk about that, plus 1:05:09.360 --> 1:05:11.400 more guests in the show, we're going to talk about 1:05:11.400 --> 1:05:15.120 digitizing your photos. My name is rich Dmiro. You're listening 1:05:15.160 --> 1:05:16.760 to rich on Tech. 1:05:16.960 --> 1:05:17.720 Back after this. 1:05:18.800 --> 1:05:21.400 Rich Demiro here, rich on Tech. This is the show 1:05:21.400 --> 1:05:23.200 where we talk about the tech stuff I think you 1:05:23.240 --> 1:05:25.320 should know about. It's also the place where I answer 1:05:25.360 --> 1:05:30.240 your questions at triple eight rich one oh one one 1:05:30.440 --> 1:05:33.920 eight eight eight rich one oh one. Let's go to 1:05:34.160 --> 1:05:37.680 Troy in Hollywood. Troy, You're on with Rich. 1:05:39.120 --> 1:05:44.640 Hi, Rich, Hi, thanks for taking my call. Rich. My 1:05:45.080 --> 1:05:50.960 problem is with an old MacBook. I have to twenty ten. 1:05:52.080 --> 1:05:54.080 The only reason why I don't use it. The only 1:05:54.120 --> 1:05:56.440 reason why I have it is the photos that I 1:05:56.480 --> 1:06:01.440 have on it. I'm trying to save to some other device. 1:06:02.040 --> 1:06:08.360 I've tried many things, and because this MacBook is old, 1:06:09.080 --> 1:06:14.680 I can't update it past ten point seven iOS lions? 1:06:15.560 --> 1:06:17.000 Does it have any suggestions? 1:06:17.440 --> 1:06:18.800 Does the MacBook still work? 1:06:21.120 --> 1:06:24.400 It turns on my photos up there? If I try to, 1:06:24.840 --> 1:06:28.360 like email a photo I've tried, I can't do that. 1:06:28.920 --> 1:06:29.280 Why not? 1:06:32.000 --> 1:06:34.080 It may have to do with my settings. Maybe I 1:06:34.120 --> 1:06:36.280 need to I'm not sure. 1:06:36.480 --> 1:06:38.320 Can you get on the internet on this computer? 1:06:38.960 --> 1:06:39.280 Sorry? 1:06:39.440 --> 1:06:40.800 Can you get on the internet? 1:06:40.800 --> 1:06:40.880 Like? 1:06:40.920 --> 1:06:42.880 Can you go to Google or any of those websites? 1:06:43.080 --> 1:06:43.400 I can? 1:06:43.600 --> 1:06:44.120 You can't know. 1:06:44.160 --> 1:06:46.440 It's very slow, and it's slow, Okay, it comes on 1:06:46.520 --> 1:06:46.880 a lot. 1:06:47.320 --> 1:06:49.160 How many pictures are we talking about here? 1:06:50.160 --> 1:06:53.120 A little over one thousand, maybe twelve hundred, okay. 1:06:53.120 --> 1:06:55.480 All right, and so this is just you've been kind 1:06:55.480 --> 1:06:57.960 of this computer's been lingering around because you don't want 1:06:57.960 --> 1:06:59.400 to get rid of it because you've got these things 1:06:59.440 --> 1:06:59.680 on there. 1:06:59.720 --> 1:07:00.320 But it's takes. 1:07:00.400 --> 1:07:03.680 It just seems to not be an easy process to 1:07:03.680 --> 1:07:04.360 get these off of. 1:07:04.280 --> 1:07:07.200 Their no, and I thought a no brainer would was? 1:07:08.160 --> 1:07:11.200 I was excited would because I thought I could easily 1:07:11.200 --> 1:07:13.040 do it with Google Photos. 1:07:13.120 --> 1:07:14.800 Yeah, and that doesn't work. 1:07:15.240 --> 1:07:19.960 Google Photos doesn't work because my Google out, the Chrome out, 1:07:21.280 --> 1:07:24.200 it's coming up. I need to update my computer in 1:07:24.280 --> 1:07:25.080 order to use it. 1:07:25.240 --> 1:07:26.640 Okay, got it, got it? Okay. 1:07:26.760 --> 1:07:29.240 So here here's a couple solutions that I think. So 1:07:29.280 --> 1:07:32.720 if you can get this computer on the internet, it's 1:07:32.760 --> 1:07:34.880 gonna you know, it's gonna take a bit, but I 1:07:34.960 --> 1:07:37.720 think that your best bet is to drag and drop 1:07:37.760 --> 1:07:41.640 these onto some sort of cloud based storage program. So 1:07:41.680 --> 1:07:44.960 there's a couple that I'd recommend that is easy. First, 1:07:44.960 --> 1:07:47.040 you can use Google Drive, so if you just want 1:07:47.040 --> 1:07:50.040 to go to drive dot Google dot com on your browser, 1:07:50.800 --> 1:07:52.680 and then you're gonna make a folder that says, you know, 1:07:52.760 --> 1:07:55.919 old photos whatever from this MacBook and then just take 1:07:55.960 --> 1:07:58.320 the pictures and just try one and drag it in 1:07:58.360 --> 1:08:00.200 and see if it goes in there, and you can 1:08:00.880 --> 1:08:05.320 through the web interface drag and drop on to Google Drive. 1:08:05.440 --> 1:08:08.400 So that's number one. If that doesn't work, or if 1:08:08.400 --> 1:08:10.600 it's too slow, or it just doesn't seem to be right. 1:08:11.160 --> 1:08:14.600 Google Photos also has a web interface which I would recommend, 1:08:14.720 --> 1:08:17.360 so you can go to photos dot Google dot com 1:08:17.640 --> 1:08:19.320 and same thing. You can just drag and drop and 1:08:19.360 --> 1:08:20.760 this works for any picture. You don't have to have 1:08:20.800 --> 1:08:23.000 an old, you know computer, this, you know, you don't 1:08:23.000 --> 1:08:27.040 have to download the Google Photos desktop uploader for this, 1:08:28.560 --> 1:08:29.320 you can try that. 1:08:29.800 --> 1:08:30.320 What about? 1:08:30.600 --> 1:08:32.599 And then of course there's things like Dropbox. You can 1:08:32.640 --> 1:08:34.920 just sign up for a free Dropbox account, and I 1:08:35.040 --> 1:08:37.800 think I don't know what they're given away anymore for 1:08:37.880 --> 1:08:41.519 free storage. Maybe it's a gigabyte or two. But you can, 1:08:42.840 --> 1:08:45.000 you know, sign up for Dropbox and go to dropbox 1:08:45.040 --> 1:08:47.479 dot com. So what I'm getting at is all of 1:08:47.479 --> 1:08:50.280 these solutions I'm offering are all through the web. So 1:08:50.439 --> 1:08:53.800 you don't have to download any special software. Because this 1:08:53.920 --> 1:08:57.280 computer's so old that any software you're trying to download, 1:08:57.280 --> 1:08:59.519 it's either saying sorry, we can't do that, or it's 1:08:59.560 --> 1:09:01.439 not going to on on this program or on this 1:09:01.479 --> 1:09:04.960 old laptop. And so it's just not a non starter 1:09:05.080 --> 1:09:06.800 to be able to use one of these programs that's 1:09:06.800 --> 1:09:09.280 going to be a lot easier and faster. But the 1:09:09.280 --> 1:09:12.200 webway is the way to go. Do you think that 1:09:12.240 --> 1:09:12.880 would work for this? 1:09:14.240 --> 1:09:17.360 I'm certainly gonna try. My last attempt was buying a 1:09:18.520 --> 1:09:21.439 stick off yeah Amazon, Yeah, a cheap, a cheap one. 1:09:22.479 --> 1:09:24.120 But it didn't work for me. 1:09:24.720 --> 1:09:26.479 So so you bought I was going to say, because 1:09:26.520 --> 1:09:28.160 that was my other option is to get a flash 1:09:28.240 --> 1:09:31.000 drive and to just plug this flash drive into the 1:09:31.000 --> 1:09:34.360 computer and drag these these these photos over to the 1:09:34.400 --> 1:09:35.040 flash drive. 1:09:35.160 --> 1:09:36.479 That's that didn't work either. 1:09:37.360 --> 1:09:39.639 Well you know, I inserted the stick and nothing comes 1:09:39.720 --> 1:09:42.200 up on the screen. Okay, And I'm not tech savvy, 1:09:42.320 --> 1:09:45.439 so I know there's some sticks where you put them 1:09:45.439 --> 1:09:47.760 in and then the screen pops up and you go 1:09:47.880 --> 1:09:48.280 from there. 1:09:48.360 --> 1:09:51.439 But yeah, that doesn't really happen on a MAX so much, 1:09:51.520 --> 1:09:54.559 to be honest. And also, I think that you would 1:09:54.560 --> 1:09:57.679 be better off with just a standard flash drive, one 1:09:57.680 --> 1:10:01.679 that is not a photo stick. Person, say so, if 1:10:01.680 --> 1:10:04.040 I were, you just go to you can go anywhere. 1:10:04.040 --> 1:10:06.800 You can go to a you know, a CVS or 1:10:06.840 --> 1:10:11.040 a Walgreens and just get a little USB stick, put 1:10:11.080 --> 1:10:13.760 that in. Now, if if it's not showing up on 1:10:13.800 --> 1:10:16.719 your you know, in your computer or on your home 1:10:16.800 --> 1:10:19.600 you know, your desktop or in your finder. What you 1:10:19.640 --> 1:10:22.519 want to use is an app called disc Utility. And 1:10:22.600 --> 1:10:25.120 so if you go on your Mac and search for 1:10:25.200 --> 1:10:29.080 disc utility, that will enable you to format that drive 1:10:29.160 --> 1:10:30.760 and to make it work on a Mac. Because it 1:10:30.760 --> 1:10:32.960 may not be formatted to work properly. So write that 1:10:33.000 --> 1:10:36.679 down disc utility and so that will help you format 1:10:36.720 --> 1:10:40.200 the little flash drive to work properly. But look, Troy, 1:10:40.520 --> 1:10:42.799 these photos are out lost. The fact that this computer 1:10:42.880 --> 1:10:45.360 still works. I think you've got many many ways of 1:10:45.400 --> 1:10:48.559 doing this. If you can't figure this out, you can 1:10:48.600 --> 1:10:51.519 always bring it into like a little you know, data 1:10:51.680 --> 1:10:54.559 recovery place and they can help you do this. But 1:10:54.640 --> 1:10:56.559 I think because this computers working, you're you're in. 1:10:56.560 --> 1:10:57.120 A good place. 1:10:58.640 --> 1:11:01.000 Thank you, Rich all right, thanks so much for calling 1:11:01.000 --> 1:11:05.920 in from Hollywood. Right around the corner for me. Yeah, 1:11:05.960 --> 1:11:07.799 all right, have a great day, have a great weekend. 1:11:08.120 --> 1:11:10.519 I've got some hard drives just sitting around the house 1:11:11.000 --> 1:11:14.800 that I have been you know, just they're just sitting 1:11:14.840 --> 1:11:17.280 there because for so many years I've been waiting to 1:11:17.360 --> 1:11:20.240 get the pictures off these drives. Even though I'm pretty 1:11:20.240 --> 1:11:24.040 sure I have the pictures somewhere, I just want to 1:11:24.080 --> 1:11:26.000 make sure that I have them. And it's one of 1:11:26.000 --> 1:11:28.880 these things where it's I never get around to it 1:11:28.960 --> 1:11:32.400 because I just don't want to. It's like the last 1:11:32.439 --> 1:11:34.439 thing I want to do is sit there and try to, 1:11:34.720 --> 1:11:37.240 you know, fire up this hard drive and get all 1:11:37.240 --> 1:11:39.640 this stuff off of there. But you know, and I 1:11:39.640 --> 1:11:41.719 think I have all the pictures in my Google Photos, 1:11:41.760 --> 1:11:44.880 But back up your pictures. That's number one. That's I 1:11:44.880 --> 1:11:47.240 guess my biggest piece of advice is just to please 1:11:47.280 --> 1:11:50.680 back up your photos. I personally like Google Photos. If 1:11:50.720 --> 1:11:54.040 you use an iPhone, you can use iCloud, but just 1:11:54.080 --> 1:11:54.920 get them backed up. 1:11:54.960 --> 1:11:56.040 You can use one drive. 1:11:56.120 --> 1:11:58.360 There are so many ways to back up your photos 1:11:59.000 --> 1:12:02.160 that I get emails all the time from people saying, Rich, 1:12:02.360 --> 1:12:05.639 I should have taken your advice, but I didn't, and 1:12:06.040 --> 1:12:08.800 when it's too late. Believe me, the feeling that you 1:12:08.840 --> 1:12:11.360 get is not good. I've lost a picture or two 1:12:11.520 --> 1:12:13.840 here or there over the years, and it's just it's 1:12:13.880 --> 1:12:16.320 a bad feeling. So don't let that happen to you. 1:12:16.880 --> 1:12:19.240 I also had a computer someone trusted me with their 1:12:19.280 --> 1:12:22.080 old computer, and they said, hey, can you delete this 1:12:22.280 --> 1:12:24.400 before you donated or whatever or. 1:12:24.360 --> 1:12:24.880 Get rid of it. 1:12:24.920 --> 1:12:26.240 We don't know how to do it, just take it. 1:12:26.600 --> 1:12:28.000 And I knew that they had a bunch of personal 1:12:28.080 --> 1:12:30.160 information on that computer. And I held onto that computer 1:12:30.280 --> 1:12:33.519 for like a year before I figure it was really 1:12:33.520 --> 1:12:35.519 tricky to figure out how to get this thing booted 1:12:35.600 --> 1:12:38.080 up and to delete the stuff off of it because 1:12:38.160 --> 1:12:41.840 kind of like the last caller, the computer was just 1:12:41.880 --> 1:12:43.840 so slow and it was just so it was just 1:12:43.880 --> 1:12:47.759 not cooperating with anything I wanted to do. So it happens, 1:12:47.800 --> 1:12:49.960 but you know, just try to keep on top of 1:12:49.960 --> 1:12:51.680 these things before you get to a point where your 1:12:51.680 --> 1:12:53.679 computer's so old and it's just really tricky. 1:12:54.320 --> 1:12:54.600 All right. 1:12:54.640 --> 1:12:56.759 Coming up, I'm gonna tell you about the new feature 1:12:56.800 --> 1:12:59.280 from Apple. If you have a small business, you definitely 1:12:59.280 --> 1:13:00.800 want to know about this. Plus we're going to talk 1:13:00.800 --> 1:13:04.599 about digitizing your old photos. I've got an in studio guest, 1:13:04.720 --> 1:13:07.679 the first in studio guest for this show. You're listening 1:13:07.760 --> 1:13:12.200 to rich on Tech. Welcome to the third hour of 1:13:12.640 --> 1:13:16.200 rich on Tech. My name is rich DeMuro, talking technology, 1:13:16.360 --> 1:13:20.080 answering your questions and basically helping you stay informed about 1:13:20.640 --> 1:13:23.200 all the stuff that will keep you safe online, the 1:13:23.240 --> 1:13:27.479 new gadgets, the new programs, basically anything that I think 1:13:27.520 --> 1:13:30.080 is interesting that you should know about because I'm following 1:13:30.080 --> 1:13:32.240 this stuff on a daily basis. I'm the tech reporter 1:13:32.320 --> 1:13:35.600 for KTLA Channel five in Los Angeles. Coming to you 1:13:36.640 --> 1:13:39.880 just about anywhere right now. So thanks for listening. Got 1:13:39.920 --> 1:13:42.040 a lot to talk about in the next hour. We're 1:13:42.040 --> 1:13:45.639 going to talk about digitizing your old photos. 1:13:45.680 --> 1:13:48.000 I've got an in studio guest to talk about that. 1:13:48.320 --> 1:13:51.200 We're going to talk about Apple's new program to help 1:13:51.240 --> 1:13:55.120 you if you're a small business. And you can find 1:13:55.160 --> 1:13:58.120 me online at richontech dot TV. So if you want 1:13:58.120 --> 1:13:59.599 to see some of the stuff I do for TV, 1:14:00.240 --> 1:14:03.200 or you're just interested in my Instagram, or you want 1:14:03.200 --> 1:14:05.800 to talk about my Twitter, or I can't think of 1:14:05.840 --> 1:14:06.920 an F word for the Facebook. 1:14:06.960 --> 1:14:10.160 But anyway, so you know what I'm talking about. You 1:14:10.200 --> 1:14:10.400 got it. 1:14:10.439 --> 1:14:12.320 There's a lot of ways to see what I'm doing online. 1:14:12.479 --> 1:14:18.280 All right, Let's get to Bob is in Arrowhead, California. 1:14:18.400 --> 1:14:20.519 Bob, you're on with Wretch. What's going on? 1:14:21.600 --> 1:14:25.320 I have a a pixel sixth bro And the screen 1:14:25.439 --> 1:14:29.000 started flashing green on the right and then it got 1:14:29.040 --> 1:14:32.000 worse and worse, so like I finally couldn't read anything, 1:14:32.680 --> 1:14:35.600 and I went online and they were that's a I 1:14:35.600 --> 1:14:39.439 guess it's a very common problem. And I called Google 1:14:40.200 --> 1:14:42.639 and they told me to try a couple of things 1:14:42.680 --> 1:14:45.040 and they were the same things online and then they 1:14:45.040 --> 1:14:48.519 told me it was out of warranty and I got it. 1:14:49.560 --> 1:14:53.320 That's February, but I ordered it in December and they 1:14:53.360 --> 1:14:56.720 said a warranty starts on the day place you order, 1:14:56.800 --> 1:14:57.960 not when you get the device. 1:14:58.600 --> 1:15:00.840 M that doesn't see that. 1:15:01.640 --> 1:15:05.439 I google that and that's California law really in state 1:15:05.479 --> 1:15:08.720 to state, but in California, your warranty starts the day 1:15:08.760 --> 1:15:11.519 you place the order. Well, it takes like six months 1:15:11.560 --> 1:15:14.000 to get it in to one you warranty. But I 1:15:14.000 --> 1:15:19.439 wondered if you had any suggestions or wow ideas. 1:15:18.800 --> 1:15:22.040 Well, that's that's news to me. That I mean, that 1:15:22.200 --> 1:15:25.120 makes zero sense. And usually California is pretty ahead of 1:15:25.160 --> 1:15:27.479 the curve when it comes to consumer protection laws, so 1:15:27.520 --> 1:15:30.760 the fact that the warranty starts when you place the 1:15:30.880 --> 1:15:33.400 order makes zero sense to me. I'll have to double 1:15:33.479 --> 1:15:35.360 check on that one, but I'll take your word for 1:15:35.400 --> 1:15:38.120 it at this point because you've talked to Google. So basically, 1:15:38.160 --> 1:15:41.320 you've got a phone that doesn't work. Can you use 1:15:41.360 --> 1:15:41.840 this phone? 1:15:43.240 --> 1:15:48.720 I know it's on because it makes noise and and 1:15:48.880 --> 1:15:52.000 reacts to things. So but the screen is just as 1:15:52.000 --> 1:15:54.120 it's on, but I can't see the screen. 1:15:54.240 --> 1:15:56.080 So yeah, I can't do anything. 1:15:57.479 --> 1:16:01.800 Well here's yeah, yeah, they say hold the power button, 1:16:01.800 --> 1:16:04.720 then the volume up, will hold the power button and 1:16:04.840 --> 1:16:07.439 the volume down. But neither of those who do anything. 1:16:07.520 --> 1:16:11.040 It's just yeah, so nothing. Okay, So a couple of 1:16:11.080 --> 1:16:12.840 things here. Here's what I do. 1:16:13.160 --> 1:16:15.320 So first off, I think what you're referring to is 1:16:15.400 --> 1:16:18.439 a the recovery mode to sort of get your phone 1:16:19.000 --> 1:16:22.120 if it's not responding, to get it back to working. Now, 1:16:23.360 --> 1:16:25.880 here's the thing. So is this your primary cell phone? 1:16:26.640 --> 1:16:31.800 It was, but when it died I ordered a seven Pro. 1:16:32.200 --> 1:16:34.200 Okay, so you've got a new phone. So this phone. 1:16:34.200 --> 1:16:36.400 You just basically want to figure out what to do 1:16:36.439 --> 1:16:38.240 with this at this point, like to get rid of 1:16:38.280 --> 1:16:41.760 it or try to recoup some financially off of it. 1:16:41.800 --> 1:16:43.200 What what do you want to do with this phone? 1:16:43.840 --> 1:16:45.720 I'd like to be able to get it to work, 1:16:45.800 --> 1:16:48.080 so I could you know, sell it or something? I 1:16:48.080 --> 1:16:50.400 mean I couldn't trade it in because the screen is 1:16:50.920 --> 1:16:57.560 blink or you know green, right, Okay, okay, So. 1:16:55.760 --> 1:16:59.519 So first off I would I would try the recovery Yeah. 1:16:59.760 --> 1:17:01.519 Yeah, I won't want to throw it away because I. 1:17:01.479 --> 1:17:06.479 Can't yet you've got data on it. Okay, So I 1:17:06.520 --> 1:17:09.920 would first off, I would, I would do the recovery mode. 1:17:09.960 --> 1:17:13.639 So on a pixel again, you know, like you said, 1:17:13.680 --> 1:17:15.840 it's it's a power. It's a series of buttons that 1:17:15.880 --> 1:17:17.960 you press and you can look it up online if 1:17:17.960 --> 1:17:23.360 you look up how Google and so. So it won't 1:17:23.439 --> 1:17:25.280 it won't restart your phone. When you do that, you 1:17:25.320 --> 1:17:26.639 can't get to the recovery mode. 1:17:27.320 --> 1:17:28.719 I can't get to the recovery mode. 1:17:28.960 --> 1:17:32.920 Interesting, Okay, there's also do they talk about this whole 1:17:32.960 --> 1:17:35.479 like pixel website that you can go to the software 1:17:35.520 --> 1:17:36.360 repair tool or no? 1:17:36.560 --> 1:17:37.360 Do they talk about that? 1:17:38.160 --> 1:17:38.799 No they didn't. 1:17:38.880 --> 1:17:42.479 Okay, So there is a website pixel pixel repair dot 1:17:42.600 --> 1:17:45.679 with Google dot com, and you can plug your phone 1:17:45.680 --> 1:17:49.120 into a computer with a USB cord and that may help. 1:17:49.160 --> 1:17:51.840 So I would definitely try that and see if you 1:17:51.840 --> 1:17:54.240 can access your phone through that way, because it may 1:17:54.280 --> 1:17:56.200 just come up on your screen to give you the 1:17:56.280 --> 1:17:58.200 options to fix this phone, So that would be my 1:17:58.280 --> 1:18:00.200 first choice is to go to this plug your phone 1:18:00.240 --> 1:18:03.160 in with USB cord to your computer, go to this 1:18:03.200 --> 1:18:07.440 website pixelrepair dot Withgoogle dot com and follow this instructions 1:18:07.439 --> 1:18:10.080 on screen and see if that finds your phone. If 1:18:10.120 --> 1:18:12.640 your phone is on and working and the software can 1:18:12.720 --> 1:18:15.280 talk to it, it may display on your phone on 1:18:15.360 --> 1:18:17.000 your computer screen. Hey, what do you want to do 1:18:17.040 --> 1:18:18.760 with this phone? Do you want to factory reset it? 1:18:19.280 --> 1:18:22.000 And at this point that's pretty much what you want 1:18:22.000 --> 1:18:23.959 to do, is you want to get this factory reset 1:18:24.000 --> 1:18:25.760 so that you can clear your data off of here 1:18:26.120 --> 1:18:28.800 and move on with your life. That's the first thing 1:18:28.840 --> 1:18:30.840 to do. So if that doesn't work and you can't 1:18:30.840 --> 1:18:33.599 do that yourself, you can bring it to a place 1:18:33.840 --> 1:18:36.120 like you're in Lake Arrowhead. You can bring it to 1:18:36.200 --> 1:18:39.080 a place like you break I Fix. They'll do a 1:18:39.160 --> 1:18:42.160 free diagnostic and they can tell you what's wrong. And 1:18:42.280 --> 1:18:45.000 even with their free diagnostic, you may just be able 1:18:45.040 --> 1:18:46.920 to say, look, hey, if you can get access to 1:18:46.960 --> 1:18:49.120 this phone, can you just erase it for me and 1:18:49.160 --> 1:18:52.120 they'll take it. Or you can send it to a 1:18:52.160 --> 1:18:55.479 place that will safely erase it and take the data. 1:18:55.760 --> 1:18:57.160 Now you have to have a little bit of trust. 1:18:57.840 --> 1:19:01.599 But there's places like gizmo Go so that they will 1:19:01.680 --> 1:19:05.360 actually take this phone from you and they will erase 1:19:05.400 --> 1:19:10.080 it safely and securely and either resell it or recycle 1:19:10.080 --> 1:19:11.599 it if they can do that, and also pay you 1:19:11.680 --> 1:19:14.640 anything for this phone if you want. The website is 1:19:14.920 --> 1:19:21.000 giz Mo g I z m O Gizmoto. Let me sorry, 1:19:21.040 --> 1:19:23.080 I'm trying to trying to get this website right. I 1:19:23.080 --> 1:19:24.800 don't want to say the wrong website, cause there's there's 1:19:24.800 --> 1:19:27.600 another one that's similar, but it's gives g I z 1:19:28.160 --> 1:19:30.559 m O g O and we did a story with 1:19:30.600 --> 1:19:33.840 them on KTLA. They're a store, a local place in 1:19:33.880 --> 1:19:38.120 Los Angeles, and they will take your device that's not working. 1:19:38.439 --> 1:19:39.680 They will safely erase it. 1:19:39.760 --> 1:19:41.600 I watched them, I sat down with them, and I 1:19:41.640 --> 1:19:44.800 saw them take these devices and connect them to computers 1:19:44.880 --> 1:19:47.360 and erase them and then they'll recycle them or sell them. 1:19:47.680 --> 1:19:50.240 But that would be my advice for you because you 1:19:50.360 --> 1:19:51.840 just want to move on. It sounds like you've got 1:19:51.840 --> 1:19:54.040 a new phone, but I get it. You don't want 1:19:54.040 --> 1:19:56.559 this phone floating around with your information on it because 1:19:56.640 --> 1:19:59.920 it's got your personal data. So those are the things 1:20:00.120 --> 1:20:03.280 I would do in the in that order. So and 1:20:03.680 --> 1:20:05.920 hopefully you can get this figured out and move on. 1:20:06.080 --> 1:20:07.520 But that's that's unfortunate. 1:20:07.840 --> 1:20:10.280 A phone should last more than a year, you know, 1:20:10.320 --> 1:20:13.160 if you ordered it in you know, less than a 1:20:13.240 --> 1:20:14.439 year ago, I. 1:20:14.360 --> 1:20:17.040 Would push Google a little bit harder on that. 1:20:17.080 --> 1:20:21.720 You know, maybe just try to escalate your you know, 1:20:21.760 --> 1:20:24.280 your call to the supervisor and just see if they 1:20:24.320 --> 1:20:26.960 can give you a new phone. You'll send them back 1:20:27.000 --> 1:20:29.440 the old phone, but maybe they'll send you a refurbished 1:20:29.439 --> 1:20:31.760 ask them to make a one time exception. Those are 1:20:32.000 --> 1:20:34.639 those are usually the magical words that I use when 1:20:34.680 --> 1:20:36.400 I'm calling a company and say, look, can you make 1:20:36.439 --> 1:20:38.639 a one time exception here? I know this is your rules, 1:20:39.160 --> 1:20:41.920 and you know rules are you know, they're made to 1:20:41.920 --> 1:20:43.960 be broken sometimes, So can you make a one time 1:20:43.960 --> 1:20:46.639 exception and make a customer happy? I bought another pixel? 1:20:46.680 --> 1:20:48.559 I mean, come on, you can see my second order 1:20:48.600 --> 1:20:51.639 of this phone. So I think that a little kindness 1:20:51.640 --> 1:20:54.040 goes a long way with some of these companies. And 1:20:54.120 --> 1:20:57.240 again getting to that supervisor that can maybe override the 1:20:57.280 --> 1:21:01.360 system is also very helpful. So, Bob and Lake Arrowhead, 1:21:01.360 --> 1:21:02.160 thanks for calling the show. 1:21:02.200 --> 1:21:03.719 I appreciate it. Okay. 1:21:03.720 --> 1:21:07.200 So I've been talking about this new tool from Apple. 1:21:07.240 --> 1:21:09.360 If you own a small business, you got to know 1:21:09.400 --> 1:21:12.360 about this tool. It's called Apple Business Connect, and it's 1:21:12.400 --> 1:21:16.040 brand new. It's from Apple, and it's the equivalent of 1:21:16.360 --> 1:21:20.320 a new tool that lets you update your business listing 1:21:21.280 --> 1:21:26.200 across iPhone, across Apple Maps, across messages, across Apple Wallet, 1:21:26.360 --> 1:21:29.880 Siri and other apps on the iPhone. And so if 1:21:29.920 --> 1:21:32.040 you own a small business and you want to update 1:21:32.040 --> 1:21:35.519 your phone number or your website or a special offer, 1:21:35.560 --> 1:21:39.600 typically you would just have to wait for Apple to 1:21:39.720 --> 1:21:42.920 find this information online or through a data broker, or 1:21:42.960 --> 1:21:45.960 through some sort of third party system, and then update 1:21:46.000 --> 1:21:50.120 that information in Google Map or in Apple Maps. With 1:21:50.280 --> 1:21:52.960 this new tool, you can go and do this directly. 1:21:53.479 --> 1:21:56.680 It's a lot faster and it's a lot quicker. So 1:21:56.760 --> 1:21:59.919 now businesses around the world can directly manage their information 1:22:00.080 --> 1:22:03.760 in the Apple Maps place card. So if people use 1:22:03.800 --> 1:22:06.679 Apple Maps to look up your business, they will see 1:22:06.680 --> 1:22:10.080 the information that you updated. That includes your photos, your logos, 1:22:10.479 --> 1:22:12.280 and any links you want. So, if you run a 1:22:12.320 --> 1:22:14.040 restaurant and you want to put a link to your 1:22:14.600 --> 1:22:17.559 menu or a link to your reservation, how they make 1:22:17.560 --> 1:22:19.640 a reservation, you can do that as well. You can 1:22:19.680 --> 1:22:22.920 also do something called showcases, which is a special offer. 1:22:23.000 --> 1:22:25.240 So if you have a seasonal discount or sorry, a 1:22:25.240 --> 1:22:27.720 product discount or a seasonal menu, you can put that 1:22:27.880 --> 1:22:31.679 on there. So again, this is really just the ability 1:22:31.720 --> 1:22:34.640 to update your business listing across the iPhone. Now I 1:22:34.720 --> 1:22:38.280 understand that many people use Google, many people use Google Maps. 1:22:38.600 --> 1:22:40.760 This is sort of Apple's equivalent of saying, you know what, 1:22:40.800 --> 1:22:42.839 We're going to take this stuff a little bit more seriously. 1:22:43.200 --> 1:22:45.559 We're not just going to rely on third parties to 1:22:45.640 --> 1:22:48.240 update this information. We're going to let businesses update this 1:22:48.360 --> 1:22:51.960 information themselves. Google has something I think it's called the 1:22:52.000 --> 1:22:54.519 business Let's see Google Business Manager. 1:22:54.600 --> 1:22:55.280 Let's see if that's what. 1:22:55.320 --> 1:22:59.320 It's called Google Business Profile. So if you have a business, 1:22:59.400 --> 1:23:01.479 a small business, you should be on this as well. 1:23:01.800 --> 1:23:04.640 So if you type in Google dot com slash business, 1:23:05.000 --> 1:23:08.439 you can update your business on Google Maps and things 1:23:08.479 --> 1:23:11.120 like that. So it's very important to do that. This 1:23:11.320 --> 1:23:15.760 Apple website, Apple Business Connect. If you want to go 1:23:15.800 --> 1:23:18.760 to this website, let me just get what the website 1:23:18.840 --> 1:23:20.840 is exactly, because it's Apple and they're a little bit 1:23:20.880 --> 1:23:23.439 different here, and you do need an Apple idea to 1:23:23.479 --> 1:23:27.639 do this, but it is business connect dot Apple dot com. 1:23:27.680 --> 1:23:30.000 Business connect dot Apple dot com. If you have a 1:23:30.040 --> 1:23:34.040 small business, definitely update your information across these two platforms 1:23:34.080 --> 1:23:36.920 because you know you've got a billion Apple users out there, 1:23:36.960 --> 1:23:40.040 and you've got many many Google users as well. So 1:23:40.120 --> 1:23:41.840 if you want your business to be found, you want 1:23:41.840 --> 1:23:45.519 that accurate information, do that for sure. Coming up, I've 1:23:45.560 --> 1:23:49.240 got a great guest. He has helped many many people 1:23:49.280 --> 1:23:52.599 digitize their old photos, so we're going to talk about 1:23:52.720 --> 1:23:54.920 the best ways to do that, how he can help, 1:23:54.960 --> 1:23:57.519 of course, and also just the idea of all these 1:23:57.560 --> 1:23:59.719 pictures laying around your house, you want to get them digital. 1:24:00.000 --> 1:24:02.439 So we're going to talk talk to Mitch Goldstone. Coming 1:24:02.560 --> 1:24:07.559 up next. You are listening to rich on Tech. Welcome 1:24:07.560 --> 1:24:10.000 back to rich on Tech. This is the show where 1:24:10.040 --> 1:24:12.440 we talk about tech stuff and answer your questions. 1:24:12.479 --> 1:24:12.920 I have my. 1:24:13.040 --> 1:24:16.800 First in studio guest here. I'm very excited. We're going 1:24:16.840 --> 1:24:22.479 to talk to Mitch Goldstone of scan my Photos. He gosh, 1:24:22.520 --> 1:24:24.920 he's helped so many people scan their pictures over the years, 1:24:24.920 --> 1:24:25.639 including mine. 1:24:26.120 --> 1:24:27.200 And so if you've. 1:24:27.040 --> 1:24:30.400 Got that pile of pictures sitting in the closet and 1:24:30.439 --> 1:24:32.760 you're thinking, I know I need to do this. He's 1:24:32.760 --> 1:24:34.559 going to offer some great tips on how to do 1:24:34.640 --> 1:24:36.960 that and why you should do it. I think that's 1:24:37.000 --> 1:24:40.439 the most important thing, because you know, we talked about 1:24:40.439 --> 1:24:43.840 losing digital photos, but imagine losing physical photos and that's 1:24:43.840 --> 1:24:46.320 what's happening. So we're going to talk to him in 1:24:46.320 --> 1:24:47.960 the next segment. It's gonna be a lot of fun. 1:24:48.680 --> 1:24:50.200 Let's ste another call, should we hear? 1:24:50.280 --> 1:24:54.560 Let's see we've got Jeffrey in New York, New York. Jeffrey, 1:24:54.840 --> 1:24:56.760 welcome to the show. You're talking to Rich on Tech. 1:24:57.840 --> 1:24:58.040 Hi. 1:24:58.240 --> 1:24:58.760 How you doing? 1:24:58.880 --> 1:24:59.080 Rich? 1:24:59.160 --> 1:24:59.320 Oh? 1:24:59.360 --> 1:25:01.479 I'm doing fantastic. How are you doing? How is the 1:25:01.479 --> 1:25:04.640 weather out in the East Coast. 1:25:04.000 --> 1:25:06.840 Where you're all stopping ground? Is thirty seven degrees right now? 1:25:06.840 --> 1:25:09.439 We're in Rockland County. I know you're a Jersey boy. 1:25:09.680 --> 1:25:11.559 Nice yep, I am. 1:25:11.720 --> 1:25:14.920 I should know my geography better out there. I mean 1:25:15.000 --> 1:25:18.400 I've heard of Rockland County obviously, But anyway, so what's 1:25:18.400 --> 1:25:19.160 on your mind today? 1:25:20.560 --> 1:25:22.200 It's something that I went to one of the local 1:25:22.200 --> 1:25:24.640 oppa stores today and we've got any issues with his 1:25:24.760 --> 1:25:29.160 battery for twelve but they suggested a mag Safe. You know, 1:25:29.240 --> 1:25:31.400 battery for it, you know the clips on the back, 1:25:32.160 --> 1:25:34.040 but I say're pricing a little bit high. I wondered 1:25:34.040 --> 1:25:35.760 if you know and you'll turn it in. Plus I 1:25:35.840 --> 1:25:38.160 know you could get mag Safe speakers too, because I 1:25:38.240 --> 1:25:39.920 kind of look on Amazon and kind of order it wise. 1:25:40.040 --> 1:25:41.880 You know right now, Oh you did nice. 1:25:42.520 --> 1:25:45.040 Yeah, Once you go down this mag Safe road, it's 1:25:45.080 --> 1:25:47.720 actually pretty fun and it's it's one of the advantages 1:25:47.800 --> 1:25:50.640 that the iPhone has over Android, but only for a 1:25:50.680 --> 1:25:54.880 little a little longer because they are gonna reconfigure the 1:25:54.880 --> 1:25:59.559 way that wireless charging works on androids very soon and 1:25:59.600 --> 1:26:02.360 it will work in pretty much the same way mag 1:26:02.400 --> 1:26:02.880 Safe work. 1:26:03.000 --> 1:26:04.559 So Apple kind of gave. 1:26:06.040 --> 1:26:08.920 That it's called the Chi Consortium, which is like the 1:26:08.960 --> 1:26:12.519 wireless charging people kind of gave them the information about 1:26:12.520 --> 1:26:14.000 mag Safe and said, you know what, you can use 1:26:14.000 --> 1:26:16.720 this for all your phones now because it's it's anyway. 1:26:17.200 --> 1:26:20.120 Apple basically took the standard and they said, this works, 1:26:20.200 --> 1:26:21.880 but we're going to try to make it work better. 1:26:21.920 --> 1:26:24.040 And that's how they made the magnet and how everything 1:26:24.040 --> 1:26:27.960 aligns perfectly, which gives you more efficient charging. So you've 1:26:28.000 --> 1:26:30.880 discovered that, so what you're trying to look for a 1:26:30.880 --> 1:26:32.759 battery that clips onto the back of his phone. 1:26:33.920 --> 1:26:36.720 Yeah, his battery life isn't that great. Plus he's always on. 1:26:37.000 --> 1:26:39.040 We went there and they said he's on TikTok a lot. 1:26:39.120 --> 1:26:41.080 So they said, that's not gonna see So. 1:26:42.080 --> 1:26:45.760 Well, what kid isn't basically okay? So I like, I've 1:26:45.760 --> 1:26:47.479 been testing a lot of these things. I carry a 1:26:47.520 --> 1:26:49.599 bunch of them around, so I always have a wireless 1:26:49.600 --> 1:26:53.080 mag Safe battery. I'm going to my website rich on 1:26:53.160 --> 1:26:55.600 tech dot TV. I've got a whole bunch of recommended 1:26:55.600 --> 1:26:58.000 gadgets and I'm going there because I like this Belkan one. 1:26:58.320 --> 1:27:00.280 But I want to get the name just right. And 1:27:00.360 --> 1:27:03.120 so if you go to the one from Apple, theirs 1:27:03.160 --> 1:27:07.360 is probably the most expensive which Apple sells in their store. 1:27:07.400 --> 1:27:10.360 Obviously it's probably, you know, sixty bucks something like that. 1:27:10.760 --> 1:27:13.639 This one I like from Belkan is wireless power bank 1:27:13.680 --> 1:27:17.519 with mag Safe. It's thirty nine to ninety nine and 1:27:17.600 --> 1:27:20.120 so it will work with all of the different gadgets. 1:27:20.360 --> 1:27:22.040 The thing you want to look for in a mag 1:27:22.120 --> 1:27:27.040 Safe wireless charger is the capacity. So the capacity is 1:27:27.040 --> 1:27:29.280 going to give you the amount of charging time, like 1:27:29.320 --> 1:27:31.680 how many times you can charge his phone. So this 1:27:31.720 --> 1:27:34.080 one is pretty thin. It just has twenty five hundred 1:27:34.120 --> 1:27:36.840 million powers, which means it's pretty much going to charge 1:27:36.840 --> 1:27:40.040 your iPhone once. That may not be sufficient for your child. 1:27:40.120 --> 1:27:43.240 He may want I was it here or she I 1:27:43.240 --> 1:27:46.920 didn't get that part, okay, So he may want something 1:27:46.960 --> 1:27:50.200 that's more like five thousand million hours. But the bigger 1:27:50.240 --> 1:27:53.520 the battery is, the larger it's going to be physically, 1:27:53.640 --> 1:27:56.240 so it may be tough to actually hold the you know, 1:27:56.280 --> 1:27:58.719 the battery on there at the same time as holding 1:27:58.720 --> 1:27:59.040 the phone. 1:27:59.080 --> 1:27:59.800 Does that make sense. 1:28:01.320 --> 1:28:01.519 Yeah. 1:28:01.680 --> 1:28:04.240 The other question with that is will it charge while 1:28:04.240 --> 1:28:05.680 it's on both batteries? 1:28:05.840 --> 1:28:06.479 Does it works? 1:28:07.120 --> 1:28:07.200 Uh? 1:28:07.320 --> 1:28:09.519 Yeah, it'll Oh you're saying you want to charge the 1:28:09.520 --> 1:28:12.879 battery while it's wirelessly charged while it's wirelessly on the phone. 1:28:13.640 --> 1:28:15.599 Yeah, you phone told me you could plug it into 1:28:15.640 --> 1:28:18.280 the mag safe and it'll charge the phone well through 1:28:18.320 --> 1:28:19.000 it or something. 1:28:19.640 --> 1:28:23.519 Uh, okay, So the mag Safe battery attaches to the 1:28:23.520 --> 1:28:25.760 back of the phone. It will charge it wirelessly. You 1:28:25.760 --> 1:28:28.960 can also plug a cable into the from the phone 1:28:29.080 --> 1:28:31.120 into the battery and it'll charge it that way as well, 1:28:31.120 --> 1:28:32.760 but you wouldn't want to do those at the same time. 1:28:33.560 --> 1:28:37.840 Right, Okay, yes, but I met is the Balkan one. 1:28:38.200 --> 1:28:40.439 Yeah, yes, And that's the other thing to look for 1:28:40.560 --> 1:28:44.400 is USB C And you know, in portable chargers in general, 1:28:45.320 --> 1:28:48.160 the wattage that they have, like the the watts like 1:28:48.200 --> 1:28:52.960 this one's a seven point five watt. The maximum wattage 1:28:53.000 --> 1:28:55.960 that mag safe can do, I believe is fifteen watts, 1:28:56.880 --> 1:28:59.040 and it's it's kind of rare that you find a 1:28:59.040 --> 1:29:02.040 lot of wireless charging banks that do that. The higher 1:29:02.040 --> 1:29:04.800 the wattage, the faster it's going to charge your phone. 1:29:05.280 --> 1:29:07.519 So if he's on TikTok and he's looking for this 1:29:07.560 --> 1:29:09.840 thing to charge it, like in real time while he's 1:29:09.920 --> 1:29:13.120 on the phone actively, it's probably not going to be 1:29:13.400 --> 1:29:16.120 the best solution. Like I think a wired solution would 1:29:16.160 --> 1:29:19.040 probably be better. But you mentioned that there is some 1:29:19.080 --> 1:29:21.120 sort of issue with the wired so maybe that's not 1:29:21.280 --> 1:29:23.360 that's why he's looking at wireless because he still has 1:29:23.360 --> 1:29:23.759 that option. 1:29:24.800 --> 1:29:26.720 Yeah yeah, and that's when he's home, we're gonna have 1:29:26.760 --> 1:29:29.200 it plugged in. Okay, Well that's play on the road. 1:29:29.240 --> 1:29:31.360 I figured because you've been using it, like you said, 1:29:31.439 --> 1:29:35.320 like every other kiddies or about home crazy. 1:29:35.960 --> 1:29:37.800 Yeah, this is this is a whole thing. I mean, 1:29:37.800 --> 1:29:40.240 this is like basically my entire life is keeping my 1:29:40.360 --> 1:29:43.400 iPhone charged at all times, so especially when I'm at 1:29:43.479 --> 1:29:45.920 like an event like CEES or any of those things. 1:29:45.960 --> 1:29:48.760 Like I am, I'm a stickler for just trying to 1:29:48.840 --> 1:29:51.600 charge my phone at any given time that I'm not 1:29:51.800 --> 1:29:54.880 using it, because that's really the thing that you want 1:29:54.920 --> 1:29:56.800 to do, is make sure that when you're not using it, 1:29:56.880 --> 1:29:59.400 you're having it charged, and even when you're using it, it'll 1:29:59.360 --> 1:30:01.880 be fine. But they're plenty of these out there. There's 1:30:01.880 --> 1:30:06.000 another company that I like called my Charge, and so 1:30:06.040 --> 1:30:08.439 they have another portable power solution that I like that 1:30:08.479 --> 1:30:09.439 I've tested and it. 1:30:09.400 --> 1:30:10.240 Works really well. 1:30:10.880 --> 1:30:14.120 It's called Maglock, and so it's not necessarily mag safe, 1:30:14.439 --> 1:30:16.680 they don't use that term, but it does work with 1:30:16.800 --> 1:30:19.280 mag safe cases and so that will work as well. 1:30:19.280 --> 1:30:23.240 And they've got three different sizes. One is pretty pretty 1:30:23.320 --> 1:30:23.840 large size. 1:30:23.920 --> 1:30:24.960 Let me see which one that is. 1:30:25.520 --> 1:30:27.880 They've got a nine thousand million amp hour which will 1:30:27.880 --> 1:30:30.320 give you an extra forty eight hours of battery life 1:30:30.360 --> 1:30:32.439 on top of your iPhone. So and yes, they have 1:30:32.479 --> 1:30:34.880 speakers and all kinds of stuff. So mag Safe fun 1:30:34.960 --> 1:30:37.200 thing to have on the iPhone that is on the 1:30:37.240 --> 1:30:40.080 iPhone twelve and up I believe, so if you have 1:30:40.120 --> 1:30:44.280 the iPhone twelve and up model, definitely check out mag Safe. 1:30:45.040 --> 1:30:48.200 Coming up, we're going to talk scanning photos. You got 1:30:48.200 --> 1:30:49.720 a bunch of photos at home. We're going to talk 1:30:49.720 --> 1:30:52.200 about how to get those digitized so you can save 1:30:52.280 --> 1:30:56.920 them forever. You're listening to rich on Tech. Welcome back 1:30:56.920 --> 1:31:01.040 to rich On Tech. I've got my first in studio guest. 1:31:01.640 --> 1:31:05.840 Mitch Goldstone is founder and I'm assuming CEO of scan 1:31:06.000 --> 1:31:10.479 myphotos dot com. This is a website based in Irvine, 1:31:10.560 --> 1:31:15.720 California that has helped many many people scan their physical photos. 1:31:15.840 --> 1:31:18.200 And we all have that box of photos laying around 1:31:18.240 --> 1:31:20.080 the house that you want to get to one day, 1:31:20.880 --> 1:31:24.040 but let's make that today. Mitch, Welcome to the show. 1:31:24.040 --> 1:31:25.320 Thanks for being here in person. 1:31:25.520 --> 1:31:28.600 Thanks rich you know it's it's so wonderful to be 1:31:28.680 --> 1:31:31.240 your first guest. But I've been learning from you since 1:31:31.400 --> 1:31:33.280 I'm going to date myself seen it. 1:31:33.680 --> 1:31:35.679 Wow, It's been a while since I was at CET, 1:31:36.160 --> 1:31:37.800 but thank you and I appreciate it. And you know 1:31:37.880 --> 1:31:40.800 I followed your stuff. I actually did a story with you. 1:31:40.840 --> 1:31:42.280 I don't know how many years it's been at this 1:31:42.320 --> 1:31:46.439 point with KTLA where we talked about scanning photos and 1:31:46.800 --> 1:31:49.559 even back then it was important to do this, and 1:31:49.640 --> 1:31:53.800 that was probably five, six, seven years ago. Tell me 1:31:53.800 --> 1:31:56.920 about the state of the business, like, are people doing 1:31:56.960 --> 1:31:59.720 this on a regular basis? I assume so, And why 1:31:59.720 --> 1:32:02.920 do you think it's important that you digitize your fair photos? 1:32:02.920 --> 1:32:05.840 They are rich When you did the segment, sadly it 1:32:05.880 --> 1:32:10.599 was before COVID and the pandemic. When that hit, there 1:32:10.600 --> 1:32:16.280 are people that had to rush to prepare for memorial services. 1:32:16.840 --> 1:32:19.559 And that's where we kind of reinvented the business because 1:32:19.600 --> 1:32:23.240 people couldn't wait weeks months. Everything had to be done 1:32:23.560 --> 1:32:26.680 the same day. So that was a big part of 1:32:26.720 --> 1:32:27.320 the change. 1:32:27.400 --> 1:32:28.840 And so what what do you do? 1:32:28.880 --> 1:32:31.000 You've got I remember when I came there, I just 1:32:31.040 --> 1:32:34.360 saw like palettes full of like boxes that people send in. 1:32:35.080 --> 1:32:38.599 Are people so clearly people are comfortable mailing pictures in 1:32:38.680 --> 1:32:39.439 to be scanned. 1:32:39.960 --> 1:32:41.280 How safe is that? 1:32:41.360 --> 1:32:43.280 Because that would be the first question I'd have is like, 1:32:43.720 --> 1:32:46.280 I live in you know, Kentucky, I'm sending you pictures. 1:32:46.600 --> 1:32:48.000 Is this going to make it through the system? 1:32:48.000 --> 1:32:52.439 Okay, sure, We've preserved over a billion pictures. We never 1:32:52.520 --> 1:32:56.240 lost anything but excuse me. And at CEES, I spent 1:32:56.280 --> 1:33:00.320 an hour with the US Postal Service executives discuss that 1:33:00.439 --> 1:33:03.400 very question, and what they loved is that people trust 1:33:03.479 --> 1:33:06.880 them the US Postal Service with delivering the most precious 1:33:06.880 --> 1:33:11.040 possessions photos and even on the website on the homepage 1:33:11.160 --> 1:33:14.040 was a link to the commercial they made, which no 1:33:14.400 --> 1:33:17.440 small business gets commercial from USPS. 1:33:17.560 --> 1:33:19.559 It's kind of an honor what you were in there. 1:33:19.760 --> 1:33:21.960 Yeah, so okay, so how does it work? So I 1:33:22.640 --> 1:33:24.240 order from you, I get like a box. Do you 1:33:24.280 --> 1:33:26.200 send me a box or do I just find a 1:33:26.200 --> 1:33:28.120 box of the post office and just throw my pictures 1:33:28.120 --> 1:33:28.360 in there? 1:33:28.400 --> 1:33:31.040 And what we do we do for smaller orders you 1:33:31.040 --> 1:33:34.080 could just send in your photos, slides, home movie film, 1:33:34.280 --> 1:33:36.559 all of that. For larger orders, just go to the 1:33:36.560 --> 1:33:39.599 website and you get a prepaid box. Fill it up 1:33:39.600 --> 1:33:45.080 with your photos, slides, movie film as well, send it 1:33:45.120 --> 1:33:47.879 to us and the coolest new features. If you select 1:33:47.920 --> 1:33:50.719 express scan fast, we do it same. 1:33:50.600 --> 1:33:53.360 Day, so you'll as soon as you get those in 1:33:53.720 --> 1:33:56.479 you're going to scan them. And then when I did it, 1:33:56.479 --> 1:33:58.680 it was like a flash drive or a CD. I 1:33:58.680 --> 1:34:01.800 can't remember, but now, well you'll just directly upload these 1:34:01.840 --> 1:34:04.640 two online site that I can download immediately. 1:34:04.720 --> 1:34:07.680 Indeed, so we have the DVD data desk for all 1:34:07.720 --> 1:34:10.679 the files, regular DRAPEG files, they're yours, are not locked 1:34:10.800 --> 1:34:14.200 or anything like that, or a flash drive, a gigabyte 1:34:14.200 --> 1:34:18.280 flash drive. Most people now select the upload service. So 1:34:18.320 --> 1:34:21.599 as soon as your images, your photos, slides, home movie 1:34:21.600 --> 1:34:25.280 films are digitized, you get an email and you click 1:34:25.320 --> 1:34:30.639 on it and all your resolution high five files are there. 1:34:31.120 --> 1:34:34.559 And so speaking of resolution, when I was doing this myself, 1:34:34.640 --> 1:34:36.040 you know, because you can if you have a printer 1:34:36.200 --> 1:34:38.280 that's got the flatbed scanner. You know, if you have 1:34:38.320 --> 1:34:40.280 a couple of pictures, it's easy to do this yourself 1:34:40.320 --> 1:34:42.600 as well. Which and I highly recommend that you no 1:34:42.680 --> 1:34:45.760 matter what, just do it, Like whether you use you know, 1:34:46.120 --> 1:34:48.720 a website or you send them out or whatever, or 1:34:48.760 --> 1:34:49.400 you do it yourself. 1:34:49.479 --> 1:34:49.800 Just do it. 1:34:49.840 --> 1:34:53.839 That's the important thing. So what resolution do you recommend 1:34:53.880 --> 1:34:54.960 that we scan our pictures? 1:34:54.960 --> 1:34:55.200 In act? 1:34:55.200 --> 1:34:57.040 Because I've noticed there's like, you know, six hundred or 1:34:57.040 --> 1:34:58.160 three hundred do I need to do. 1:34:58.080 --> 1:35:01.840 The high resolution photos for images that you want to 1:35:01.840 --> 1:35:05.719 make enlargements of historic photos? All of that, you should 1:35:05.760 --> 1:35:08.200 always select the highest resolution, but we had a lot 1:35:08.240 --> 1:35:10.679 of customers that were saying they just want their photos 1:35:10.720 --> 1:35:14.719 digitized to upload to social media. Scan my Photos now 1:35:15.200 --> 1:35:18.479 is a content provider for all photo sharing apps, whether 1:35:18.520 --> 1:35:22.559 it's Instagram, Facebook, Snap, all of them. But what people 1:35:22.560 --> 1:35:24.479 are doing is they just want the files to be 1:35:24.600 --> 1:35:27.599 uploaded so they don't need to be that large because 1:35:27.600 --> 1:35:31.680 we're talking about large quantities of photos. Five thousand photos. 1:35:32.080 --> 1:35:35.400 Someone sent in twenty thousand slides just this past week, 1:35:35.479 --> 1:35:38.599 and we have the new slide Carousel service, so we 1:35:38.840 --> 1:35:41.759 digitize the slot entire slide carousel. 1:35:41.880 --> 1:35:42.080 Wow. 1:35:42.120 --> 1:35:45.000 I loved watching the machines at work at your facility 1:35:45.000 --> 1:35:47.960 because they just so fast. They're so fast and they 1:35:48.040 --> 1:35:52.080 just work really really well. Have you ever lost any photos? 1:35:52.840 --> 1:35:56.440 We've not, but man our customers have and it's so heartbreaking. 1:35:56.479 --> 1:35:58.800 We get messages all the time, Hey, you digitize my 1:35:58.800 --> 1:36:01.639 photos ten years ago to twelve years ago, fifteen years ago, 1:36:01.880 --> 1:36:05.439 I lost them, fireflood, whatever do you have them? And 1:36:05.479 --> 1:36:07.880 it was because of so many people saying they lost 1:36:07.920 --> 1:36:11.479 their photos that we added a new archival service. We're 1:36:11.560 --> 1:36:15.240 working with Amazon where everything is uploaded on our side 1:36:15.280 --> 1:36:18.960 securely in the cloud. So if you had an order 1:36:19.240 --> 1:36:23.280 and you selected to have us archive it. It's there permanently. 1:36:23.520 --> 1:36:26.000 But I don't want to be the depository of your photos. 1:36:26.000 --> 1:36:29.480 I want to please for you to save copies offsite, 1:36:29.520 --> 1:36:32.240 make extra copies, give them to friends. You mentioned Google 1:36:32.240 --> 1:36:37.040 Photos wonderful source, and also in a safety deposit box. 1:36:37.120 --> 1:36:39.000 Even please make lots. 1:36:39.160 --> 1:36:40.679 Yeah, don't just have that one copy. 1:36:40.840 --> 1:36:44.400 That was my favorite thing about getting my photos digitized. 1:36:44.600 --> 1:36:47.280 And by the way, when I got my photos digitized, 1:36:47.320 --> 1:36:49.800 it was just my personal collection. I still have a 1:36:49.800 --> 1:36:53.360 lot more. My mom's garage is like an untapped resource 1:36:53.360 --> 1:36:55.519 and she won't really let me in there to do this. 1:36:56.000 --> 1:36:58.000 But one of these days I will go in there 1:36:58.040 --> 1:36:59.920 and get these pictures and send them in because I 1:37:00.000 --> 1:37:02.600 I really want to see all these pictures of me 1:37:02.640 --> 1:37:05.080 as a kid and my siblings and my parents. But 1:37:05.120 --> 1:37:07.320 what was so fun about getting these pictures that I 1:37:07.320 --> 1:37:10.040 had just a couple of them digitized, is throwing them 1:37:10.040 --> 1:37:13.559 into Google Photos and it does its magic. Where it 1:37:13.640 --> 1:37:17.160 was finding my grandfather and my grandmother and putting it 1:37:17.240 --> 1:37:21.040 in their little face kind of recognition system. I mean, 1:37:21.080 --> 1:37:24.200 that was really incredible, even with video. People may not 1:37:24.240 --> 1:37:28.400 realize this when you digitize a video. Google Photos will 1:37:28.439 --> 1:37:32.200 go through that video and identify the people in that video, 1:37:32.800 --> 1:37:35.519 and then when you click on their face, you'll see that, oh, 1:37:35.600 --> 1:37:37.680 they're in this video for my birthday party when I 1:37:37.760 --> 1:37:40.639 was eight or whatever. I mean, that's pretty incredible. It's 1:37:40.680 --> 1:37:42.880 just I mean, once you get these pictures back, I 1:37:42.880 --> 1:37:46.200 imagine your customers just spend time just like sitting there 1:37:46.240 --> 1:37:47.320 and looking at them for a while. 1:37:47.360 --> 1:37:47.720 So much. 1:37:47.720 --> 1:37:49.760 I have a great story. But I'm that too with 1:37:49.960 --> 1:37:52.479 Google Photos. With videos, it's also a home movie film 1:37:52.720 --> 1:37:56.080 where scan my Photos digitizes each frame so you can 1:37:56.160 --> 1:37:59.559 actually capture a single frame to share it. But a 1:37:59.600 --> 1:38:02.640 great story you mentioned about your mom and trying to 1:38:02.680 --> 1:38:07.760 get those We have a CBS News correspondent had one 1:38:07.840 --> 1:38:11.080 hundred boxes of slides from his mom that somehow he 1:38:11.160 --> 1:38:14.360 was able to get away from her. We digitized it 1:38:14.479 --> 1:38:17.200 same day, so that night they got a link. They 1:38:17.200 --> 1:38:19.080 got all of them, and it was for his mom's 1:38:19.520 --> 1:38:22.840 ninetieth birthday. He had a whole big celebration, the whole 1:38:22.880 --> 1:38:26.679 family there and everything was digitized fifty years ago from 1:38:26.760 --> 1:38:30.800 New York City from the World's Fair. Images that people 1:38:30.840 --> 1:38:33.960 haven't seen ever before. That's why it's so important. 1:38:34.160 --> 1:38:40.040 We're talking with Mitch Goldstone, founder of scanmyphotos dot com. Mitch, 1:38:40.120 --> 1:38:44.400 I know that recently Costco has gotten rid of their 1:38:44.600 --> 1:38:50.160 photo processing facility in stores. This business of pictures, like 1:38:50.320 --> 1:38:53.439 when I was a kid, you would have one ten film, 1:38:53.479 --> 1:38:55.519 then thirty five millimeter film. You'd bring it to a 1:38:55.520 --> 1:38:58.439 place like remember those little like tiny places they had 1:38:58.439 --> 1:39:01.320 in parking lots where you like a photo processing facility, 1:39:01.600 --> 1:39:03.360 You put it in an envelope. They would give you 1:39:03.360 --> 1:39:05.600 the pictures like a week later, and you'd be so 1:39:05.680 --> 1:39:07.840 excited to see what those pictures were that was on 1:39:07.840 --> 1:39:10.479 that role in ninety percent of them were just trash 1:39:10.560 --> 1:39:12.559 because you know, you didn't see what you were taking 1:39:12.560 --> 1:39:15.120 a picture of. What do you make of this changing 1:39:15.120 --> 1:39:18.360 industry now that everything's digital, we're taking more pictures than ever. 1:39:19.800 --> 1:39:21.360 Is your job ever going to be done getting these 1:39:21.360 --> 1:39:22.520 old pictures digitized? 1:39:22.680 --> 1:39:23.080 Not at all. 1:39:23.120 --> 1:39:26.960 They're trillions of images. Big thing though, is most people 1:39:27.040 --> 1:39:30.760 are just uploading recent pictures. I'm sure your listeners are 1:39:30.800 --> 1:39:34.840 smirking now because they're also uploading pictures from their smartphone 1:39:34.880 --> 1:39:37.639 camera role basically if they're like me, of the food 1:39:37.680 --> 1:39:40.360 they ate last night. Sure, but not from the World's 1:39:40.360 --> 1:39:41.360 Fair in New York City. 1:39:41.640 --> 1:39:42.120 All of that. 1:39:42.439 --> 1:39:46.240 Costco is very interesting because my partner Carl Berman, and 1:39:46.280 --> 1:39:50.479 I started as retail photo lab owners in Orange County 1:39:50.960 --> 1:39:55.280 and everything changed. Our biggest competitor was Costco. I remember 1:39:55.320 --> 1:39:57.080 people would walk in and say, well, I'm not going 1:39:57.160 --> 1:39:59.280 to pay you, I can just go to Costco. 1:39:58.920 --> 1:40:01.599 And there's a lot cheaper. It was a lot cheaper, and. 1:40:01.600 --> 1:40:05.040 It was cheaper, less expense, I should say, less expensive 1:40:06.040 --> 1:40:09.920 and cheaper. But what Costco just announced now is really 1:40:09.960 --> 1:40:15.040 troubling because they close down their pitt labs at Costcos 1:40:15.080 --> 1:40:18.840 and they just announced they're closing down online Costco, which 1:40:18.880 --> 1:40:21.200 was a really great feature. You could upload all your photos, 1:40:21.240 --> 1:40:24.960 print them everything, and they transferred all of that to Shutterfly. 1:40:26.080 --> 1:40:28.880 I'm not sure exactly what the arrangement is because Shutterflies 1:40:29.080 --> 1:40:33.120 discounted prices so much anyway, But the biggest thing is 1:40:33.160 --> 1:40:40.120 that that segment has disappeared its retail, the photo labs, 1:40:40.320 --> 1:40:42.519 all of that stuff, even from Back to the Future 1:40:42.560 --> 1:40:46.240 that Kiosk in that scene with the Dolorean, all of 1:40:46.240 --> 1:40:51.320 that has disappeared. But what hasn't disappeared but is disappearing 1:40:51.760 --> 1:40:54.759 or all the photos, all the slides, all the home movies. 1:40:54.800 --> 1:40:59.520 They're getting old and they have to be digitized and backed. 1:40:59.320 --> 1:41:00.799 Up and very quickly. 1:41:01.600 --> 1:41:03.960 Do you recommend if you still have the film like 1:41:04.040 --> 1:41:05.800 let's say you remember how when your pictures came in 1:41:05.840 --> 1:41:08.280 the little packet and it had the film roles like 1:41:08.400 --> 1:41:11.400 sliced up, would you recommend that people get those digitized 1:41:11.520 --> 1:41:13.080 or just just scan the pictures. 1:41:13.240 --> 1:41:14.960 We do all of that too with negatives. 1:41:15.040 --> 1:41:19.200 Meetium for negative forgetting. It works exactly. 1:41:19.439 --> 1:41:22.320 And you know, it's a great question because some people 1:41:22.400 --> 1:41:25.680 want to digitize their negatives. Just send your photos to us. 1:41:25.680 --> 1:41:28.200 The quality is so we never had anyone say I 1:41:28.240 --> 1:41:30.760 don't like the quality of the photos, so please do 1:41:30.840 --> 1:41:31.480 the photos. 1:41:31.320 --> 1:41:32.799 It's a lot less money. 1:41:32.840 --> 1:41:38.560 But not to say that negatives aren't important to to digitize, 1:41:38.640 --> 1:41:38.960 all right. 1:41:38.960 --> 1:41:43.679 Mitch Goldstone of scan my Photos dot Com down in Irvine, 1:41:43.680 --> 1:41:44.840 But you don't have to go there. Can you still 1:41:44.920 --> 1:41:47.439 drop off if you wanted to, if you didn't trust 1:41:47.520 --> 1:41:49.240 the mail or whatever. 1:41:49.680 --> 1:41:53.240 We're headquartered in Irvine, but only about ten percent of 1:41:53.280 --> 1:41:56.200 our business is from California. It's all over the country, Hawaii, 1:41:56.280 --> 1:42:00.519 Puerto Rico, Alaska, all all over for that. Even on 1:42:00.560 --> 1:42:02.679 the website if you go to the top, I think 1:42:02.720 --> 1:42:05.639 we just added a promo code for rich on Tech. 1:42:05.720 --> 1:42:08.400 Oh nice, use that promo code rich on Tech. Mitchicoldstone, 1:42:08.400 --> 1:42:11.040 thanks so much for joining me first in studio guest 1:42:11.080 --> 1:42:13.760 here on the rich On Tech Show. Coming up, we 1:42:13.800 --> 1:42:16.320 are going to talk about the best journaling apps and 1:42:16.400 --> 1:42:19.200 this calculator that can help you determine if you should 1:42:19.200 --> 1:42:22.400 pay for your travel with points or cash. 1:42:22.479 --> 1:42:23.280 You're listening to. 1:42:23.800 --> 1:42:28.080 Rich on Tech, Laura, perfect song for the end of 1:42:28.120 --> 1:42:32.439 the show closing time. Ah, yes it is. But before 1:42:32.520 --> 1:42:35.000 we go, we got a couple of things to talk about. 1:42:35.560 --> 1:42:37.840 Rich Demiro here rich on Tech, hanging out with you 1:42:37.880 --> 1:42:41.960 talking about technology, and you know, I have started to journal. 1:42:42.520 --> 1:42:44.960 I think that journaling is very important. I think it's 1:42:45.280 --> 1:42:48.040 good for your well being, for your mind, and also 1:42:48.120 --> 1:42:50.960 it's just kind of fun because you're like, who's going 1:42:51.000 --> 1:42:52.960 to read this in the future, Like, who's going to 1:42:53.040 --> 1:42:56.120 read what my thoughts are in the future. And so 1:42:56.160 --> 1:42:57.960 I've been testing out a bunch of apps and I 1:42:57.960 --> 1:43:00.760 do have my favorite, and actually I switched, but let 1:43:00.840 --> 1:43:04.400 me go over the apps that that I tested first up. Clearful, 1:43:04.800 --> 1:43:07.320 this is an app that I really like. I interviewed 1:43:07.320 --> 1:43:10.200 the founder and it's kind of what's neat about it 1:43:10.240 --> 1:43:13.599 is that every day it gives you a question to answer, 1:43:13.680 --> 1:43:16.040 and that makes journaling very easy because you may sit 1:43:16.040 --> 1:43:17.439 there and look at this blank page and say, I 1:43:17.479 --> 1:43:19.360 don't know what to say, So this gives you a 1:43:19.439 --> 1:43:21.400 question to answer on a daily basis. You can use it, 1:43:21.400 --> 1:43:23.519 you don't have to use it. It's also available for 1:43:23.560 --> 1:43:26.559 iOS and Android. It's called Clearful. I really like that. 1:43:26.560 --> 1:43:30.799 That's one of my top apps. Next up is Reflection app, 1:43:30.920 --> 1:43:33.439 and I like this one as well. They're very similar. 1:43:33.520 --> 1:43:37.680 Clearful and Reflection almost look and feel the same. The 1:43:37.720 --> 1:43:40.519 slight edge I like about Reflection is that not only 1:43:40.560 --> 1:43:44.160 does it give you starter phrases, so you can say 1:43:44.160 --> 1:43:47.040 something like I'm feeling or I've been thinking about or 1:43:47.080 --> 1:43:50.080 I'm grateful for and you can also make your own 1:43:50.080 --> 1:43:52.240 prompts as well, so you have to upgrade to a 1:43:52.280 --> 1:43:54.240 paid plan to do that. But what I like is 1:43:54.240 --> 1:43:57.560 it has this little light bulb button, very similar to Clearful, 1:43:57.960 --> 1:43:59.920 except you press that button when you want a question. 1:44:00.080 --> 1:44:01.800 So maybe every day you don't need a question, but 1:44:01.840 --> 1:44:04.920 you can just press that button and get a question, 1:44:05.000 --> 1:44:09.040 which I really like. Tangerine is Good was not my favorite, 1:44:09.080 --> 1:44:12.479 but this is more for overwell, overall well being. It 1:44:12.520 --> 1:44:15.880 helps you track your daily mood and your habits. That 1:44:16.000 --> 1:44:18.080 was not my favorite because I'm not one of those 1:44:18.080 --> 1:44:19.960 people that's like trying to form a new habit. I mean, 1:44:20.000 --> 1:44:22.640 I know I should, but I just I don't know, 1:44:23.240 --> 1:44:25.800 not this year, maybe next year. And then the other 1:44:25.840 --> 1:44:28.559 one I really like is called Day one. Now this 1:44:28.680 --> 1:44:31.880 is more of a journal that is almost like a 1:44:31.880 --> 1:44:35.280 personal blog, so it's not so much focused on that 1:44:35.360 --> 1:44:38.479 daily question, although they do have daily questions. But this 1:44:38.560 --> 1:44:42.280 has so many features and you can add photos, you 1:44:42.280 --> 1:44:45.080 can add files, you can add audio. It's almost like 1:44:45.120 --> 1:44:47.960 your own private Facebook feed for your memories. And I 1:44:47.960 --> 1:44:52.640 also like how this has apps available across everything iOS, Android, desktop, 1:44:53.080 --> 1:44:57.840 browser extensions, and it's just really slick. And actually I 1:44:57.880 --> 1:44:59.680 started out using one of these other apps and I 1:44:59.720 --> 1:45:02.800 switch to Day one because I had been using Day 1:45:02.840 --> 1:45:04.880 one as a journal. But then I was like, well, 1:45:04.920 --> 1:45:06.760 I want kind of a work journal. So now I 1:45:06.840 --> 1:45:10.040 have two journals inside my day one. One's a work journal, 1:45:10.080 --> 1:45:12.360 one's a personal journal. And when I want a question, 1:45:12.439 --> 1:45:14.439 I can answer it. When I want to do work stuff. 1:45:14.640 --> 1:45:16.840 It's almost like just a personal blog for me, and 1:45:16.880 --> 1:45:19.320 I really really like it. Again, all of these apps, 1:45:20.960 --> 1:45:23.280 they're all free at the base, but if you want 1:45:23.320 --> 1:45:25.200 to use a lot of extra features, you're gonna have 1:45:25.240 --> 1:45:27.120 to be prepared to pay just a little bit extra. 1:45:27.360 --> 1:45:30.679 And for day one, after using it for two days, 1:45:31.840 --> 1:45:33.640 I paid I think it was twenty five dollars for 1:45:33.720 --> 1:45:35.880 the year, and it's well worth it because that's like 1:45:35.880 --> 1:45:38.240 two dollars a month for this feature, for. 1:45:38.280 --> 1:45:39.160 All of those features. 1:45:39.160 --> 1:45:40.599 And the other thing you want to look for when 1:45:40.600 --> 1:45:42.800 you choose a journaling app is make sure that it's 1:45:42.880 --> 1:45:46.879 encrypting your information, because you want this to be secure, 1:45:47.280 --> 1:45:50.040 but also maybe you want to give someone the keys 1:45:50.080 --> 1:45:52.679 to this so that later on, you know, I don't 1:45:52.680 --> 1:45:54.640 want to think about the worst, but you know, you 1:45:54.640 --> 1:45:56.400 don't want to just write this and have it disappear. 1:45:56.520 --> 1:45:59.280 You want maybe your legacy to have this and to 1:45:59.360 --> 1:46:01.439 read what you're doing, thoughts were, and what your feelings 1:46:01.479 --> 1:46:03.360 were on things, and what you went through in your 1:46:03.400 --> 1:46:05.720 life that your kids may enjoy at some point when 1:46:05.720 --> 1:46:08.720 you're no longer around. It's just really it's weird to 1:46:08.760 --> 1:46:11.240 think about, but it's it's kind of strange. I mean, 1:46:11.439 --> 1:46:14.840 it's just very very kind of weird, but kind of 1:46:14.840 --> 1:46:17.120 cool too. So again day one, if you want to 1:46:17.120 --> 1:46:18.879 see all these picks, you can go to my website 1:46:18.960 --> 1:46:20.920 rich on tech dot tv. 1:46:22.280 --> 1:46:23.320 I thought this was cool. 1:46:24.120 --> 1:46:26.559 I was planning a trip to New Jersey with my 1:46:26.800 --> 1:46:29.080 kid and I was like, is it better to pay 1:46:29.280 --> 1:46:33.080 for this trip using cash or my points? And I 1:46:33.120 --> 1:46:34.760 know that you can go on websites and see how 1:46:34.840 --> 1:46:37.680 much a point is worth. You know, Delta point is 1:46:37.720 --> 1:46:40.640 worth this amount, United Point is worth this amount. But 1:46:41.040 --> 1:46:43.519 the points to at the pointsky dot com makes it 1:46:43.600 --> 1:46:46.080 really easy. So if you go to the points guy 1:46:46.360 --> 1:46:51.280 dot com slash calculator, you just type in the loyalty program. 1:46:51.360 --> 1:46:53.240 So if it's Southwest and you want to figure out 1:46:53.280 --> 1:46:56.840 if it's better to use Southwest points versus your cash, 1:46:57.000 --> 1:46:59.200 you put in Southwest. It asks you for the cost 1:46:59.240 --> 1:47:00.920 in points or mind, so you can put in let's 1:47:00.920 --> 1:47:03.320 say it's twenty five thousand points. 1:47:02.880 --> 1:47:04.679 For that flight. And then fees. 1:47:04.720 --> 1:47:06.000 You know, some of these things have like a little 1:47:06.040 --> 1:47:08.679 tiny fee attached. Sometimes it's small, sometimes it's big. 1:47:09.000 --> 1:47:10.000 Let's just say the fee is. 1:47:10.040 --> 1:47:13.240 Six dollars for taxes and then we compare to cost 1:47:13.280 --> 1:47:16.400 and cash. So let's say this flight was actually two 1:47:16.479 --> 1:47:20.320 hundred and sixty seven dollars. You press calculate, and now 1:47:20.360 --> 1:47:22.800 it says if you use cash, you're gonna save one 1:47:22.880 --> 1:47:26.840 hundred and fourteen dollars. It's saying that the points guys 1:47:26.960 --> 1:47:29.519 estimating the points are worth three seventy five plus six 1:47:29.600 --> 1:47:32.360 dollars compared to the cash price of two sixty seven, 1:47:32.479 --> 1:47:33.320 you're gonna save. 1:47:33.160 --> 1:47:34.759 One hundred and fourteen bucks. 1:47:35.120 --> 1:47:38.600 So again, that's at the points guy dot com slash calculator. 1:47:39.080 --> 1:47:40.519 It's one of these things that I feel like I 1:47:40.520 --> 1:47:43.120 would have known about for a long time, and I've 1:47:43.200 --> 1:47:47.519 been doing these calculations myself. But now that I know 1:47:47.560 --> 1:47:49.280 this website, I'm just gonna use that and I know 1:47:49.320 --> 1:47:51.559 the points Guy. Believe me, I've interviewed the points Guy 1:47:52.000 --> 1:47:57.000 great success story, sold this website or created this website 1:47:57.040 --> 1:48:00.160 and just just did very well for himself. So this 1:48:00.160 --> 1:48:03.519 is really really cool. Brian Kelly, great great guy knows 1:48:03.520 --> 1:48:05.439 a lot. I follow him on Instagram now he knows 1:48:05.439 --> 1:48:09.439 a lot about travel. He's always going somewhere. Finally, one 1:48:09.479 --> 1:48:12.360 feature you want to change on your password manager is 1:48:12.479 --> 1:48:17.720 how long the password manager stores passwords on your clipboard, 1:48:18.120 --> 1:48:21.439 so there's a setting inside the password manager app that 1:48:21.479 --> 1:48:26.120 you're using to clear the clipboard contents. Not every one 1:48:26.160 --> 1:48:29.320 of these password managers clears the contents in a timely manner, 1:48:29.560 --> 1:48:31.280 So you want to make sure that you have this 1:48:31.400 --> 1:48:34.160 setting that says, hey, clear this after thirty seconds, so 1:48:34.160 --> 1:48:36.920 that anything you copy and paste with your password is 1:48:36.960 --> 1:48:38.880 not stored on your phone and a hacker may have 1:48:38.920 --> 1:48:43.439 access to that. That's a PSA from TechSpot dot com. 1:48:43.560 --> 1:48:46.519 Very very smart to do because these clipboards, a lot 1:48:46.560 --> 1:48:48.519 of them now is just save things for a long time, 1:48:48.600 --> 1:48:52.240 and so you definitely don't want that that save. So 1:48:52.600 --> 1:48:54.160 I'll put all these links. I'm gonna put them all 1:48:54.200 --> 1:48:56.320 my website rich on tech dot tv. Be sure to 1:48:56.360 --> 1:48:59.600 find me on Instagram at rich on tech. Can you 1:48:59.640 --> 1:49:02.000 believe it? But that is going to do it. For 1:49:02.160 --> 1:49:06.479 episode number three of the show, when they said rich 1:49:06.520 --> 1:49:08.479 you got to sit here and talk about technology for 1:49:08.520 --> 1:49:10.360 three hours, I was like, how am I going to 1:49:10.479 --> 1:49:13.920 do that? But clearly it can be done. If you'd 1:49:13.920 --> 1:49:15.600 like to submit a question for me to answer, you 1:49:15.640 --> 1:49:19.000 can go to richon tech dot tv, hit the email 1:49:19.240 --> 1:49:22.759 icon you can find me on social media including Instagram, Facebook, 1:49:22.800 --> 1:49:24.560 and Twitter at rich on Tech and don't forget to 1:49:24.640 --> 1:49:27.880 check out my KTLA TV segments on YouTube. Next week 1:49:27.880 --> 1:49:31.160 I'm testing out a fitness tracker that attaches to your sneakers. 1:49:31.479 --> 1:49:34.600 Plus i'll talk about a new competitor for Facebook. My 1:49:34.720 --> 1:49:36.680 name is rich Demiro. Thanks so much for listening. There 1:49:36.720 --> 1:49:38.760 are so many ways you can spend your time. I 1:49:38.800 --> 1:49:41.320 do appreciate you spending it right here with me. I'll 1:49:41.320 --> 1:49:42.200 talk to you real soon.