1
00:00:00,440 --> 00:00:04,120
Speaker 1: Apple surprises us with new laptops and a new home pod.

2
00:00:04,840 --> 00:00:09,600
Speaker 1: Amazon makes customers frown with its latest move. Why you

3
00:00:09,640 --> 00:00:13,200
Speaker 1: should change this setting on your password manager? Plus your

4
00:00:13,240 --> 00:00:16,720
Speaker 1: tech questions answered. What's going on? I'm Rich Demiro and

5
00:00:16,840 --> 00:00:19,080
Speaker 1: this is Rich on Tech. This show where I talk

6
00:00:19,120 --> 00:00:21,160
Speaker 1: about the tech stuff I think you should know about.

7
00:00:21,520 --> 00:00:24,080
Speaker 1: It's also the place where I answer the questions that

8
00:00:24,160 --> 00:00:27,560
Speaker 1: you ask me. I'm the tech reporter at KTLA Channel

9
00:00:27,600 --> 00:00:30,840
Speaker 1: five in Los Angeles. And if it's your first time

10
00:00:30,880 --> 00:00:33,280
Speaker 1: tuning in for a while, yes, I've taken over for

11
00:00:33,360 --> 00:00:37,159
Speaker 1: Leo Laporte, who has retired from radio. This is a

12
00:00:37,200 --> 00:00:40,640
Speaker 1: brand new show. Thanks so much for tuning in and listening.

13
00:00:41,159 --> 00:00:42,560
Speaker 1: All right, So this show is going to be packed

14
00:00:42,600 --> 00:00:46,400
Speaker 1: with useful news, tech tips, reviews, cool new apps and websites,

15
00:00:46,760 --> 00:00:52,240
Speaker 1: plus interviews and information to keep you safe and productive. Online.

16
00:00:52,600 --> 00:00:55,120
Speaker 1: Phone lines are open. The phone number to call is

17
00:00:55,400 --> 00:00:59,280
Speaker 1: one eight eight eight Rich one oh one. That's one

18
00:00:59,480 --> 00:01:01,360
Speaker 1: eight eight eight seven four.

19
00:01:01,200 --> 00:01:03,400
Speaker 2: To two four to one zero one.

20
00:01:03,640 --> 00:01:05,680
Speaker 1: You want to talk to me, We've got a couple

21
00:01:05,720 --> 00:01:09,560
Speaker 1: hours to do that right here. Saw a story this

22
00:01:09,640 --> 00:01:13,520
Speaker 1: week about gen z. These are young adults that were

23
00:01:13,520 --> 00:01:17,240
Speaker 1: born anywhere between the late nineteen nineties to the early

24
00:01:17,319 --> 00:01:22,360
Speaker 1: twenty tens. Apparently they are turning to flip phones. So

25
00:01:22,400 --> 00:01:24,760
Speaker 1: I know that we hear stories over and over about,

26
00:01:25,040 --> 00:01:27,760
Speaker 1: you know, different kind of trends that we see with

27
00:01:27,880 --> 00:01:30,600
Speaker 1: the young people and technology and how they reject some

28
00:01:30,680 --> 00:01:32,760
Speaker 1: of the new stuff in favor of the old stuff.

29
00:01:33,200 --> 00:01:36,440
Speaker 1: This was both on The Today Show and CNN, and

30
00:01:36,520 --> 00:01:38,960
Speaker 1: the bottom line is, you know what's happening here. They're

31
00:01:39,000 --> 00:01:42,080
Speaker 1: sick and tired of their smartphones consuming them. Have you

32
00:01:42,080 --> 00:01:46,800
Speaker 1: ever waited in a line anywhere, like at Starbucks or yesterday,

33
00:01:46,840 --> 00:01:48,640
Speaker 1: I was waiting for a pizza I was picking up,

34
00:01:48,800 --> 00:01:52,920
Speaker 1: and my initial reaction while I'm waiting for this pizza

35
00:01:53,160 --> 00:01:54,880
Speaker 1: is to just look at my phone and to just

36
00:01:54,960 --> 00:01:58,800
Speaker 1: sit there and you know, scroll Instagram, scroll Facebook, scroll Twitter.

37
00:01:59,320 --> 00:01:59,960
Speaker 2: And I sat there.

38
00:02:00,280 --> 00:02:02,000
Speaker 1: It's one of these pizza places that has like all

39
00:02:02,000 --> 00:02:04,080
Speaker 1: the photos on the wall and stuff, you know, of

40
00:02:04,160 --> 00:02:06,880
Speaker 1: the old celebrities that came in there, and the movie

41
00:02:06,920 --> 00:02:09,680
Speaker 1: posters and old pictures of New York City. I was like,

42
00:02:09,680 --> 00:02:12,080
Speaker 1: what am I doing? Let me look at some of

43
00:02:12,120 --> 00:02:14,720
Speaker 1: this stuff in this restaurant. You know, they put this

44
00:02:14,720 --> 00:02:17,120
Speaker 1: stuff up for a reason. And so I put my

45
00:02:17,120 --> 00:02:19,880
Speaker 1: phone away and it was really tough. It's not easy.

46
00:02:20,560 --> 00:02:23,200
Speaker 1: But this is what's leading these young people to put

47
00:02:23,200 --> 00:02:26,400
Speaker 1: away their phones. They just want their smartphone to be

48
00:02:26,760 --> 00:02:30,560
Speaker 1: quiet again. So they're picking up phones like the Nokia

49
00:02:30,639 --> 00:02:33,600
Speaker 1: twenty seven to eighty flip phone, a phone that just

50
00:02:33,639 --> 00:02:37,440
Speaker 1: does camera, texting and calls, all the basics you need.

51
00:02:37,880 --> 00:02:40,600
Speaker 1: They want to be present with each other. In the

52
00:02:40,600 --> 00:02:45,480
Speaker 1: CNN article, they quoted Camilla Cabello, the singer. She said,

53
00:02:45,520 --> 00:02:49,760
Speaker 1: I'm team flip phone Revolution, and then actress Dove Cameron,

54
00:02:50,320 --> 00:02:53,640
Speaker 1: who is on the Disney Channel show Livin Maddie, said

55
00:02:53,880 --> 00:02:56,040
Speaker 1: she switched to a flip phone. Spending too much time

56
00:02:56,080 --> 00:02:58,160
Speaker 1: on the phone and looking at social media is quote

57
00:02:58,200 --> 00:03:01,919
Speaker 1: really bad for me. She said, I found I went

58
00:03:01,960 --> 00:03:06,320
Speaker 1: through my tech closet and I found an old flip

59
00:03:06,360 --> 00:03:09,680
Speaker 1: phone that I had tested a while back from Alcatel

60
00:03:10,400 --> 00:03:13,560
Speaker 1: and it's the Go Flip and I charged it up

61
00:03:13,639 --> 00:03:16,760
Speaker 1: last night and just has this reassuring you know that

62
00:03:16,840 --> 00:03:19,880
Speaker 1: sound like that when you close it. Remember when you

63
00:03:19,880 --> 00:03:22,160
Speaker 1: were done with a phone conversation, you just close the

64
00:03:22,200 --> 00:03:25,079
Speaker 1: phone and you knew it was over. Now, when people

65
00:03:25,120 --> 00:03:27,320
Speaker 1: hang up, I don't even know they're still there. Because

66
00:03:27,320 --> 00:03:28,880
Speaker 1: I look at my phone, I still see the little

67
00:03:28,880 --> 00:03:31,040
Speaker 1: waves at the top of my phone, so I never

68
00:03:31,120 --> 00:03:33,320
Speaker 1: know if they're still there or not. But this is

69
00:03:33,360 --> 00:03:37,520
Speaker 1: the trend because here's the thing. Technology has made our

70
00:03:37,560 --> 00:03:41,480
Speaker 1: lives easier, but it also has made our lives a

71
00:03:41,480 --> 00:03:44,600
Speaker 1: bit more complicated. For instance, I was booking a flight

72
00:03:44,680 --> 00:03:47,000
Speaker 1: to go home from New Jersey, and I was booking

73
00:03:47,040 --> 00:03:49,000
Speaker 1: a flight to go home with my kid, just me

74
00:03:49,040 --> 00:03:50,720
Speaker 1: and him, kind of like some you know, father son

75
00:03:50,800 --> 00:03:54,040
Speaker 1: bonding time. See my family back east. There are no

76
00:03:54,160 --> 00:03:57,240
Speaker 1: less than five seating areas you can choose from on

77
00:03:57,400 --> 00:04:04,160
Speaker 1: a United Airlines plane, Basic Economy, Economy, Preferred Economy, Economy Plus,

78
00:04:04,560 --> 00:04:07,800
Speaker 1: Premium Plus, and Business Class. Now, as much as my

79
00:04:07,920 --> 00:04:10,160
Speaker 1: kid was saying, hey he wanted that live flat seat,

80
00:04:10,200 --> 00:04:13,080
Speaker 1: I don't think we're doing that one. But each one

81
00:04:13,120 --> 00:04:15,760
Speaker 1: of these seating areas comes with their own rules and

82
00:04:15,800 --> 00:04:20,039
Speaker 1: restrictions and price. There's entire industries built around where to

83
00:04:20,080 --> 00:04:22,520
Speaker 1: sit on a plane. Have you looked at the website

84
00:04:22,520 --> 00:04:25,320
Speaker 1: like seat Guru. I mean, before I book any flight,

85
00:04:25,320 --> 00:04:28,080
Speaker 1: I'm sitting there looking and some of the seats are

86
00:04:28,120 --> 00:04:30,679
Speaker 1: in red. Don't sit there. Some of them are in yellow.

87
00:04:31,320 --> 00:04:32,960
Speaker 1: It's you might want to wait and see.

88
00:04:32,960 --> 00:04:33,440
Speaker 2: On that one.

89
00:04:33,760 --> 00:04:36,400
Speaker 1: Some seats are in green and then some seats are

90
00:04:36,520 --> 00:04:40,240
Speaker 1: just nothing. There's also on the United website a virtual

91
00:04:40,320 --> 00:04:43,840
Speaker 1: walkthrough of the plane, so you can see in three

92
00:04:43,960 --> 00:04:45,920
Speaker 1: D where to sit on this plane, and you can

93
00:04:45,960 --> 00:04:47,720
Speaker 1: walk from the front of the plane to the back

94
00:04:47,720 --> 00:04:48,240
Speaker 1: of the plane.

95
00:04:49,000 --> 00:04:50,760
Speaker 2: I mean, it's pretty wild. Now.

96
00:04:50,800 --> 00:04:53,920
Speaker 1: Restaurants in entertainment that might be the most complicated.

97
00:04:53,960 --> 00:04:54,200
Speaker 3: Now.

98
00:04:54,400 --> 00:04:56,240
Speaker 1: So when I'm booking a restaurant, and maybe this is

99
00:04:56,360 --> 00:04:59,320
Speaker 1: just me, I might as well be doing a research

100
00:04:59,320 --> 00:05:02,040
Speaker 1: paper on this rest because I am researching it from

101
00:05:02,080 --> 00:05:05,760
Speaker 1: every angle possible. We're going to a play in dinner soon,

102
00:05:06,160 --> 00:05:08,160
Speaker 1: and the first thing I did was tweet about, Hey,

103
00:05:08,160 --> 00:05:10,480
Speaker 1: are there any good restaurants around this theater that we're

104
00:05:10,520 --> 00:05:13,280
Speaker 1: going to? And of course I got a bunch of

105
00:05:13,279 --> 00:05:16,839
Speaker 1: responses from a whole bunch of people telling me this restaurant,

106
00:05:16,839 --> 00:05:19,159
Speaker 1: that restaurant, why this one's good, why that one's bad,

107
00:05:19,160 --> 00:05:22,120
Speaker 1: why this one is you know in the middle, then

108
00:05:22,120 --> 00:05:25,120
Speaker 1: of course there's yelp. If a restaurant has less than

109
00:05:25,120 --> 00:05:27,480
Speaker 1: four to five stars, are you even gonna consider going

110
00:05:27,480 --> 00:05:30,600
Speaker 1: to that restaurant? And don't mind looking at all the

111
00:05:30,640 --> 00:05:34,360
Speaker 1: photos of the interior, the exterior, the random reviews from

112
00:05:34,360 --> 00:05:37,120
Speaker 1: people you don't know. I mean, I could scroll this

113
00:05:37,160 --> 00:05:41,640
Speaker 1: stuff for hours just to pick a restaurant. Then, of

114
00:05:41,640 --> 00:05:44,440
Speaker 1: course there's the question of do you check out the

115
00:05:44,480 --> 00:05:47,080
Speaker 1: menu before you go to the restaurant. Now, I come

116
00:05:47,160 --> 00:05:49,200
Speaker 1: from the side of I would like to be a

117
00:05:49,200 --> 00:05:51,040
Speaker 1: little surprised when I go in this place, but I

118
00:05:51,080 --> 00:05:53,200
Speaker 1: also want to make sure they have something that I like,

119
00:05:53,760 --> 00:05:56,400
Speaker 1: and so I'll kind of peruse the menu, see what

120
00:05:56,480 --> 00:05:58,400
Speaker 1: it's like, see what things are on there, see what

121
00:05:58,440 --> 00:06:01,680
Speaker 1: the prices are like. I was looking up the directions

122
00:06:01,720 --> 00:06:04,800
Speaker 1: to the play and it, you know, on ways, it

123
00:06:04,839 --> 00:06:07,599
Speaker 1: tells you the best place to park. Many wasers park

124
00:06:07,680 --> 00:06:11,400
Speaker 1: at this parking lot, which is near the theater. And

125
00:06:11,440 --> 00:06:13,400
Speaker 1: if you've been on Google Maps, they've got a thing

126
00:06:13,480 --> 00:06:16,640
Speaker 1: called a match score. So Google somehow looks at all

127
00:06:16,680 --> 00:06:19,159
Speaker 1: the restaurants that you've gone to in your lifetime, and

128
00:06:19,200 --> 00:06:21,200
Speaker 1: the places that you've looked up, and the reviews that

129
00:06:21,200 --> 00:06:24,159
Speaker 1: you've made and the pictures you've uploaded, and each restaurant

130
00:06:24,160 --> 00:06:27,000
Speaker 1: now has a score of is it a good match

131
00:06:27,040 --> 00:06:30,240
Speaker 1: for you? Eighty seven percent ninety seven percent. If I'm

132
00:06:30,240 --> 00:06:32,520
Speaker 1: not like at a ninety five percent. Maybe I'm not

133
00:06:32,560 --> 00:06:35,200
Speaker 1: going to that restaurant because Google's thinking it's not good

134
00:06:35,200 --> 00:06:36,880
Speaker 1: for me, and Google knows everything about me.

135
00:06:37,360 --> 00:06:38,200
Speaker 2: Maybe I just don't go.

136
00:06:39,600 --> 00:06:41,320
Speaker 1: I've even done the thing where I'll see how long

137
00:06:41,320 --> 00:06:43,440
Speaker 1: it is to uber from my house to the restaurant

138
00:06:43,680 --> 00:06:46,680
Speaker 1: from the restaurant back home. Maybe I'm going somewhere else

139
00:06:46,720 --> 00:06:48,560
Speaker 1: in between. I want to see how much that uber is.

140
00:06:49,440 --> 00:06:52,560
Speaker 1: It's a lot. It's like by the time I get

141
00:06:52,560 --> 00:06:55,279
Speaker 1: to this restaurant, I'm exhausted. Now what about the table

142
00:06:55,320 --> 00:06:57,040
Speaker 1: you get at a restaurant. I was making a reservation

143
00:06:57,120 --> 00:06:59,520
Speaker 1: for a restaurant in Las Vegas the other day and

144
00:07:00,400 --> 00:07:02,359
Speaker 1: it said, do you want to sit by the window?

145
00:07:02,800 --> 00:07:05,080
Speaker 1: It's an extra twenty five dollars that'll give you an

146
00:07:05,160 --> 00:07:08,200
Speaker 1: unobstructed view of the Las Vegas Strip. Now I've sat

147
00:07:08,200 --> 00:07:10,600
Speaker 1: in this restaurant several times. I never really thought about that.

148
00:07:10,920 --> 00:07:13,080
Speaker 1: I mean, I could see the strip from the tables

149
00:07:13,080 --> 00:07:14,880
Speaker 1: I was at, but I never sat next to the window.

150
00:07:14,880 --> 00:07:18,400
Speaker 1: Maybe because I never paid. There's a startup called Tables

151
00:07:18,440 --> 00:07:21,480
Speaker 1: that's table with a Z. They say on their website

152
00:07:21,480 --> 00:07:24,520
Speaker 1: that diners are willing to pay for their preferred table

153
00:07:25,440 --> 00:07:29,520
Speaker 1: so this is coming. The ability to book the table

154
00:07:29,600 --> 00:07:32,600
Speaker 1: you want at a restaurant, just like booking the seat

155
00:07:32,640 --> 00:07:34,960
Speaker 1: on the plane that you want. So now you want

156
00:07:35,040 --> 00:07:37,360
Speaker 1: that window seat, You're gonna pay a little extra for that.

157
00:07:37,640 --> 00:07:39,520
Speaker 1: You want the seat in the good dining room, You're

158
00:07:39,520 --> 00:07:42,360
Speaker 1: gonna pay a little extra for that, and guaranteed people

159
00:07:42,400 --> 00:07:43,240
Speaker 1: will probably pay.

160
00:07:44,840 --> 00:07:45,440
Speaker 2: It's a lot.

161
00:07:45,560 --> 00:07:48,000
Speaker 1: By the time you get to the restaurant, everything feels familiar,

162
00:07:48,080 --> 00:07:49,840
Speaker 1: down to the dish that they put in front of you.

163
00:07:50,360 --> 00:07:51,720
Speaker 1: I don't know, can we go back to the old

164
00:07:51,720 --> 00:07:53,240
Speaker 1: way at this point? I mean, I don't know about you,

165
00:07:53,280 --> 00:07:55,480
Speaker 1: but when I was growing up, here's how you picked

166
00:07:55,520 --> 00:07:58,640
Speaker 1: a restaurant. You walked around. You were in a new city.

167
00:07:58,840 --> 00:08:00,960
Speaker 1: You walk down the block. Oh, that place looks good.

168
00:08:01,040 --> 00:08:04,000
Speaker 1: Let's go in there, let's see how it is. And

169
00:08:04,400 --> 00:08:06,760
Speaker 1: maybe you might have looked at the menu that was

170
00:08:06,880 --> 00:08:09,960
Speaker 1: sitting outside the restaurant. Maybe maybe you snuck a peek

171
00:08:10,000 --> 00:08:12,160
Speaker 1: at it. Maybe you talk to the made or d

172
00:08:12,320 --> 00:08:13,880
Speaker 1: for a second about hey, what do you have?

173
00:08:13,960 --> 00:08:14,480
Speaker 2: What's good?

174
00:08:16,000 --> 00:08:19,320
Speaker 1: And you know, once you went to the restaurant, then

175
00:08:19,360 --> 00:08:22,040
Speaker 1: you discussed with your tablematee whether that was your friend

176
00:08:22,160 --> 00:08:24,920
Speaker 1: or your spouse or whoever or the group you would

177
00:08:24,920 --> 00:08:26,880
Speaker 1: say like, hey, what'd you think of that place? Was

178
00:08:26,920 --> 00:08:30,239
Speaker 1: it good? Was it bad? And that's the way things

179
00:08:30,240 --> 00:08:35,560
Speaker 1: worked for many, many years. So technology is fun, it's amazing.

180
00:08:35,679 --> 00:08:38,240
Speaker 1: I love all these things. And maybe I'm the only

181
00:08:38,240 --> 00:08:40,040
Speaker 1: one that does this stuff. Maybe you're listening to me

182
00:08:40,080 --> 00:08:42,720
Speaker 1: and you're saying, rich, nobody else does that. Nobody else

183
00:08:42,800 --> 00:08:46,360
Speaker 1: researches all the different angles of these restaurants and plane

184
00:08:46,400 --> 00:08:49,240
Speaker 1: seats and you know, tickets, Oh yeah, what about booking

185
00:08:49,280 --> 00:08:52,160
Speaker 1: a ticket for a concert or the play. Even I

186
00:08:52,200 --> 00:08:54,440
Speaker 1: was on this website called a view for my Seat,

187
00:08:54,880 --> 00:08:57,960
Speaker 1: and I'm popping in the seat numbers. I'm on ticket Master,

188
00:08:58,040 --> 00:09:01,440
Speaker 1: and I'm like cross referencing the exact and seats and

189
00:09:01,440 --> 00:09:04,079
Speaker 1: putting him into this website to see pictures that other

190
00:09:04,160 --> 00:09:07,240
Speaker 1: people have taken from that seat, so I can say, oh,

191
00:09:07,240 --> 00:09:09,720
Speaker 1: that's a pretty good view from the right there, or

192
00:09:09,720 --> 00:09:12,560
Speaker 1: the left or the orchestra. I mean, these are the

193
00:09:12,559 --> 00:09:16,120
Speaker 1: things we do nowadays, all thanks to technology. Back in

194
00:09:16,160 --> 00:09:18,600
Speaker 1: the day, maybe things were just a little simpler, where

195
00:09:18,600 --> 00:09:20,960
Speaker 1: we didn't have to think about the exact place we

196
00:09:20,960 --> 00:09:22,880
Speaker 1: were going to sit on a plane, in a restaurant

197
00:09:22,960 --> 00:09:25,840
Speaker 1: or in a theater or in a gymnasium.

198
00:09:25,920 --> 00:09:26,360
Speaker 2: I don't know.

199
00:09:26,800 --> 00:09:29,760
Speaker 1: Anyway, I'm not giving it up. I still love it. It's

200
00:09:29,720 --> 00:09:31,760
Speaker 1: all a lot of fun, and this is the stuff

201
00:09:31,800 --> 00:09:33,760
Speaker 1: that I think about on a weekly basis. Wait till

202
00:09:33,760 --> 00:09:36,680
Speaker 1: I tell you about my dilemma with the new Apple laptops.

203
00:09:37,320 --> 00:09:39,360
Speaker 1: We've got a great show coming up today. We're going

204
00:09:39,440 --> 00:09:42,480
Speaker 1: to talk about some of the surprise announcements from Apple

205
00:09:42,559 --> 00:09:46,280
Speaker 1: new laptops fourteen and sixteen inch laptops. They also have

206
00:09:46,320 --> 00:09:49,760
Speaker 1: a new speaker called the home Pod. Amazon is shutting

207
00:09:49,800 --> 00:09:52,640
Speaker 1: down a popular charity program. I'll tell you about that.

208
00:09:53,559 --> 00:09:55,800
Speaker 1: If you have a small business, there's a new tool

209
00:09:55,840 --> 00:09:58,720
Speaker 1: that you need to know about for sure. And I've

210
00:09:58,720 --> 00:10:02,080
Speaker 1: got three guests this weeks, including a reviewer from Wired,

211
00:10:02,440 --> 00:10:06,319
Speaker 1: a cybersecurity expert, and the guy who has helped millions

212
00:10:06,840 --> 00:10:10,800
Speaker 1: digitize their personal photos. The phone lines are open. The

213
00:10:10,840 --> 00:10:13,280
Speaker 1: phone number is one eighty eight Rich one on one.

214
00:10:13,280 --> 00:10:17,319
Speaker 1: You're listening to me, Rich DeMuro. This is rich on Tech.

215
00:10:18,240 --> 00:10:21,120
Speaker 1: Welcome back to rich on Tech. My name is Rich DeMuro.

216
00:10:21,240 --> 00:10:25,199
Speaker 1: You can find me on social media at rich on Tech.

217
00:10:25,760 --> 00:10:30,440
Speaker 1: Check me out on Instagram, Twitter or Facebook. Steve is

218
00:10:30,480 --> 00:10:33,120
Speaker 1: in Murrieta, California. Steve, Welcome to the show.

219
00:10:33,640 --> 00:10:34,679
Speaker 4: Yeah, Hi, rich G.

220
00:10:34,800 --> 00:10:35,160
Speaker 5: Thank to you.

221
00:10:35,559 --> 00:10:37,920
Speaker 6: I have a quick question. I just recently upgraded to

222
00:10:38,040 --> 00:10:41,880
Speaker 6: the iPhone fourteen pro line in you know what the

223
00:10:41,960 --> 00:10:48,520
Speaker 6: new USBC charging cables? Do I need to throw away

224
00:10:48,559 --> 00:10:51,520
Speaker 6: all my old chargers because what the cell phone stores

225
00:10:51,559 --> 00:10:54,200
Speaker 6: are telling me, oh, you got to buy this new

226
00:10:54,640 --> 00:10:58,160
Speaker 6: high watt twenty five thirty watch charger because if you

227
00:10:58,160 --> 00:11:01,400
Speaker 6: don't use your old chargers, it's going to ruin the battery.

228
00:11:01,520 --> 00:11:03,120
Speaker 6: So I don't know is it a sales gimmick or

229
00:11:03,200 --> 00:11:06,760
Speaker 6: is there some truth behind the new cables and the

230
00:11:06,880 --> 00:11:11,440
Speaker 6: higher output charging either the cigarette car adaptor or the

231
00:11:11,440 --> 00:11:15,720
Speaker 6: wall chargers and or the flat touch chargers.

232
00:11:16,000 --> 00:11:17,520
Speaker 2: And which phone did you get?

233
00:11:18,679 --> 00:11:19,880
Speaker 6: iPhone fourteen Pro?

234
00:11:20,120 --> 00:11:20,280
Speaker 4: Oh?

235
00:11:20,400 --> 00:11:23,120
Speaker 2: Nice, nice choice? And you loving that phone so far?

236
00:11:24,360 --> 00:11:27,120
Speaker 6: Actually I am. Yeah. I came from the XSS, so

237
00:11:27,200 --> 00:11:30,280
Speaker 6: it's been a few years since I've upgraded, so I'm

238
00:11:30,320 --> 00:11:31,600
Speaker 6: really really pleased with it.

239
00:11:31,720 --> 00:11:31,960
Speaker 7: Yeah.

240
00:11:32,000 --> 00:11:35,439
Speaker 2: Oh nice. Well, okay, so you know they're sort of

241
00:11:36,400 --> 00:11:38,440
Speaker 2: they're sort of half right in this stuff.

242
00:11:38,480 --> 00:11:41,640
Speaker 1: So I don't think that the old chargers are going

243
00:11:41,679 --> 00:11:44,200
Speaker 1: to ruin the battery on this phone. That's probably not

244
00:11:44,360 --> 00:11:47,800
Speaker 1: the case number one, it's a charger. It's going to work,

245
00:11:48,120 --> 00:11:50,640
Speaker 1: it's just going to be very slow. So I think

246
00:11:50,760 --> 00:11:54,280
Speaker 1: the biggest change that you're looking at here is do

247
00:11:54,320 --> 00:11:57,600
Speaker 1: you want fast charging on this device? So if you

248
00:11:57,640 --> 00:12:01,400
Speaker 1: are charging it overnight and and it's just gonna be

249
00:12:01,480 --> 00:12:03,640
Speaker 1: sitting on the charger for a very long time, you

250
00:12:03,640 --> 00:12:06,840
Speaker 1: can probably safely use your old cables and chargers and

251
00:12:06,880 --> 00:12:10,840
Speaker 1: you'll be okay. Now, what you're referring to is USB

252
00:12:10,960 --> 00:12:14,720
Speaker 1: C the new charger, So in the box of the

253
00:12:14,760 --> 00:12:17,160
Speaker 1: new iPhone, you actually just get a cable. You don't

254
00:12:17,160 --> 00:12:20,040
Speaker 1: get the charging brick that plugs into the wall anymore.

255
00:12:20,520 --> 00:12:22,439
Speaker 1: And if you look at the cable that you get,

256
00:12:22,840 --> 00:12:25,680
Speaker 1: it won't plug into your old chargers because they're using

257
00:12:25,760 --> 00:12:29,760
Speaker 1: a larger size USB port and the new USB is

258
00:12:29,880 --> 00:12:32,560
Speaker 1: USB C and it's much smaller. So those new cables

259
00:12:32,600 --> 00:12:34,640
Speaker 1: are not going to plug into the old charging bricks.

260
00:12:35,240 --> 00:12:38,080
Speaker 1: So do you get a new brick? My recommendation would

261
00:12:38,080 --> 00:12:40,960
Speaker 1: probably be yes. And the reason for that is not

262
00:12:41,000 --> 00:12:43,440
Speaker 1: that you're going to ruin your phone with the old chargers,

263
00:12:43,559 --> 00:12:45,600
Speaker 1: is that you will be able to charge your phone

264
00:12:45,720 --> 00:12:48,760
Speaker 1: a lot faster with the new cable setup and The

265
00:12:48,840 --> 00:12:53,280
Speaker 1: reason that is is because the old phones don't support

266
00:12:53,360 --> 00:12:58,600
Speaker 1: fast charging. So the iPhone eight and up support fast charging.

267
00:12:58,640 --> 00:13:01,880
Speaker 1: So you actually had a phone that would you know,

268
00:13:03,000 --> 00:13:06,280
Speaker 1: fast charge back with your older phone, but you're using

269
00:13:06,280 --> 00:13:09,880
Speaker 1: the older cables anyway, So I would probably recommend getting

270
00:13:09,960 --> 00:13:12,360
Speaker 1: the newer charger. And the one you want is the

271
00:13:12,520 --> 00:13:15,360
Speaker 1: twenty want USB C charger, and so you can get

272
00:13:15,360 --> 00:13:18,000
Speaker 1: it from Apple, you can get it on Amazon. I

273
00:13:18,200 --> 00:13:20,360
Speaker 1: like to get ones that are not sort of like

274
00:13:20,440 --> 00:13:24,119
Speaker 1: the super duper cheap ones, because you know, it is electrical,

275
00:13:24,200 --> 00:13:27,440
Speaker 1: it is charging, So maybe pick up a brand that's

276
00:13:27,480 --> 00:13:31,160
Speaker 1: that's highly rated. You know, there's there's many many out there,

277
00:13:31,280 --> 00:13:34,720
Speaker 1: but you know, if you want Apple's specific you can

278
00:13:34,800 --> 00:13:37,360
Speaker 1: do that one as well. But that's really what you're

279
00:13:37,360 --> 00:13:39,360
Speaker 1: going to notice, Steve, is that your phone's going to

280
00:13:39,400 --> 00:13:40,160
Speaker 1: charge a lot faster.

281
00:13:40,240 --> 00:13:40,400
Speaker 2: Now.

282
00:13:40,400 --> 00:13:43,560
Speaker 1: Apple says that you are going to get about a

283
00:13:43,600 --> 00:13:46,880
Speaker 1: fifty percent charge in around thirty minutes, and that's if

284
00:13:46,880 --> 00:13:50,680
Speaker 1: you're using the USB C a lightning cable with one

285
00:13:50,679 --> 00:13:54,360
Speaker 1: of the fast adapters. And so you want a USB

286
00:13:54,520 --> 00:13:59,360
Speaker 1: C power adapter that supports USB c PD, which is

287
00:13:59,440 --> 00:14:01,920
Speaker 1: power livery and you can look on the back of

288
00:14:01,960 --> 00:14:04,600
Speaker 1: the the you know, if you look on Amazon, it'll

289
00:14:04,640 --> 00:14:06,720
Speaker 1: basically say if it's a PD, or if you go

290
00:14:06,720 --> 00:14:08,760
Speaker 1: into a store, just look for one that's labeled PD.

291
00:14:09,240 --> 00:14:12,079
Speaker 1: And twenty watts is really the magic number that you're

292
00:14:12,080 --> 00:14:14,079
Speaker 1: looking for. Here, you can use one that's faster. It's

293
00:14:14,080 --> 00:14:16,000
Speaker 1: not going to ruin the phone. The phone is going

294
00:14:16,040 --> 00:14:18,160
Speaker 1: to regulate the charging situation itself.

295
00:14:18,240 --> 00:14:20,360
Speaker 2: So but it's a good question.

296
00:14:20,760 --> 00:14:22,440
Speaker 1: It's you know, it's one of these things where we

297
00:14:22,560 --> 00:14:25,440
Speaker 1: have all these cables around, We're we already you know,

298
00:14:25,520 --> 00:14:28,080
Speaker 1: they're already in different places, whether they're at work, whether

299
00:14:28,120 --> 00:14:31,000
Speaker 1: they're at home, in the car. You don't need to

300
00:14:31,040 --> 00:14:34,320
Speaker 1: replace them overnight. But if you're noticing that your phone

301
00:14:34,360 --> 00:14:36,960
Speaker 1: is charging really slow, that's when you want to replace them.

302
00:14:37,000 --> 00:14:39,240
Speaker 1: And that's really the only reason that I would see

303
00:14:39,320 --> 00:14:42,120
Speaker 1: for that. I you know, when it comes to charging,

304
00:14:42,120 --> 00:14:44,480
Speaker 1: the iPhone's actually pretty slow compared to a lot of

305
00:14:44,520 --> 00:14:48,320
Speaker 1: other Android phones out there. So for instance, when I

306
00:14:48,360 --> 00:14:50,200
Speaker 1: was on a trip and I was using my phone

307
00:14:50,280 --> 00:14:52,840
Speaker 1: all day long, it was like I'd get back to

308
00:14:52,840 --> 00:14:55,520
Speaker 1: the hotel room before dinner and I literally could not

309
00:14:55,720 --> 00:14:58,760
Speaker 1: charge my iPhone fast enough. It just would not charge.

310
00:14:59,120 --> 00:15:01,760
Speaker 1: And so when you're comparing against something like a Samsung

311
00:15:01,920 --> 00:15:05,200
Speaker 1: phone that can charge it maybe forty five watts, it's

312
00:15:05,240 --> 00:15:08,000
Speaker 1: a lot faster. And then you've got phones like the

313
00:15:08,040 --> 00:15:12,720
Speaker 1: one plus Android phones that charge extremely fast. I mean

314
00:15:12,760 --> 00:15:15,120
Speaker 1: they have like super fast charging built in, but you

315
00:15:15,160 --> 00:15:18,560
Speaker 1: need a very specific charger that they sell and even

316
00:15:18,560 --> 00:15:21,840
Speaker 1: a specific cable that they sell that for best results.

317
00:15:22,280 --> 00:15:24,280
Speaker 1: And then the Pixel is somewhere in the middle. So

318
00:15:24,640 --> 00:15:27,480
Speaker 1: if you had to rank the charging speeds of different phones,

319
00:15:27,720 --> 00:15:30,280
Speaker 1: it'd be like iPhone at the bottom, then it would

320
00:15:30,320 --> 00:15:33,800
Speaker 1: be Pixel phones, then it would be Samsung phones, and

321
00:15:33,840 --> 00:15:38,720
Speaker 1: then it would be the one plus phones. So charging

322
00:15:38,800 --> 00:15:41,280
Speaker 1: is definitely a thing. I think it's less important than

323
00:15:41,280 --> 00:15:44,280
Speaker 1: it was before because these batteries are lasting much longer,

324
00:15:44,720 --> 00:15:47,520
Speaker 1: but at the same time, it's still a thing. It's

325
00:15:47,680 --> 00:15:49,440
Speaker 1: you know, it's a big deal to make sure your

326
00:15:49,440 --> 00:15:52,000
Speaker 1: phone is fully charged up. And also you've got a

327
00:15:52,080 --> 00:15:54,880
Speaker 1: phone that has wireless charging as well, so maybe think

328
00:15:54,920 --> 00:15:59,200
Speaker 1: about getting in on that wireless charging situation too. Steve,

329
00:15:59,240 --> 00:16:01,920
Speaker 1: good question. Enjoy the new phone. I think you'll have

330
00:16:02,040 --> 00:16:04,880
Speaker 1: a lot of fun with it. All right, let's talk

331
00:16:04,880 --> 00:16:08,280
Speaker 1: about Google. This is you know, we've seen all these

332
00:16:08,360 --> 00:16:11,400
Speaker 1: layoffs with big tech companies. And this is not really

333
00:16:11,440 --> 00:16:13,480
Speaker 1: a show where we're going to talk about, you know,

334
00:16:13,520 --> 00:16:16,600
Speaker 1: stuff like this in a big way, because you know,

335
00:16:16,640 --> 00:16:19,240
Speaker 1: this show is for consumers, so it's how do things

336
00:16:19,280 --> 00:16:22,360
Speaker 1: affect you? And this is more of an industry wide thing.

337
00:16:22,400 --> 00:16:25,760
Speaker 1: We've seen Facebook lay people off, We've seen Microsoft lay

338
00:16:25,800 --> 00:16:28,520
Speaker 1: people off, and now Google this week, which to me,

339
00:16:29,240 --> 00:16:32,320
Speaker 1: it just signifies the fact that this giant tech party

340
00:16:32,440 --> 00:16:35,800
Speaker 1: is over. We're seeing a change in this industry. So Google,

341
00:16:36,520 --> 00:16:41,160
Speaker 1: they're reducing their workforce by approximately twelve thousand people. And

342
00:16:41,520 --> 00:16:45,600
Speaker 1: this is the letter from CEO Sundar Pachai. He said,

343
00:16:45,640 --> 00:16:48,000
Speaker 1: over the past two years, they've seen periods of dramatic

344
00:16:48,080 --> 00:16:51,760
Speaker 1: growth and they hired for a different economic reality than

345
00:16:51,760 --> 00:16:55,280
Speaker 1: the one they face today. And so they're going to

346
00:16:55,320 --> 00:16:57,320
Speaker 1: take care of these people that are leaving. They're going

347
00:16:57,360 --> 00:16:59,480
Speaker 1: to give them a lot of several and sixteen weeks

348
00:16:59,480 --> 00:17:02,200
Speaker 1: plus two weeks for every additional year they've had at Google.

349
00:17:02,520 --> 00:17:05,280
Speaker 1: But the big kind of takeaway I see is that

350
00:17:05,400 --> 00:17:07,240
Speaker 1: number one Google has been around for twenty five years,

351
00:17:07,280 --> 00:17:10,840
Speaker 1: which is just wild. But is that AI is really

352
00:17:11,000 --> 00:17:14,120
Speaker 1: changing the face of Google's business, And not just AI,

353
00:17:14,640 --> 00:17:19,480
Speaker 1: but things like TikTok is impeding on YouTube. It's just

354
00:17:19,640 --> 00:17:22,040
Speaker 1: a lot of different things are really affecting the way

355
00:17:22,080 --> 00:17:24,320
Speaker 1: that Google does stuff. And with this AI, especially with

356
00:17:24,400 --> 00:17:28,240
Speaker 1: chat GPT coming along, we're seeing a whole different world

357
00:17:28,600 --> 00:17:30,639
Speaker 1: when it comes to the way that Google will do

358
00:17:30,680 --> 00:17:32,800
Speaker 1: business in the next ten years compared to the last

359
00:17:32,800 --> 00:17:36,320
Speaker 1: ten years. So thoughts go out to anyone affected by

360
00:17:36,359 --> 00:17:39,040
Speaker 1: these layoffs, and it's probably not the last we've heard

361
00:17:39,040 --> 00:17:41,560
Speaker 1: of them. All right, coming up, we're going to talk

362
00:17:41,560 --> 00:17:44,720
Speaker 1: about Apple's new laptops. They've got a new fourteen inch

363
00:17:44,800 --> 00:17:47,720
Speaker 1: model and a new sixteen inch model, plus a new

364
00:17:47,720 --> 00:17:50,320
Speaker 1: home pod. My guest is going to talk about all

365
00:17:50,400 --> 00:17:53,760
Speaker 1: of those gadgets, plus your calls at triple eight rich

366
00:17:53,960 --> 00:17:57,240
Speaker 1: one oh one. Welcome back to Rich on Tech. My

367
00:17:57,359 --> 00:17:59,680
Speaker 1: name is rich DeMuro. We're talking about the tech stuff

368
00:17:59,680 --> 00:18:02,720
Speaker 1: I think you should know about and answering your questions

369
00:18:02,800 --> 00:18:04,480
Speaker 1: at triple eight rich.

370
00:18:04,359 --> 00:18:04,960
Speaker 2: One oh one.

371
00:18:05,440 --> 00:18:08,600
Speaker 1: That's one eight eight eight seven four to two four

372
00:18:08,840 --> 00:18:13,640
Speaker 1: one zero one. My next guest is a product reviewer

373
00:18:13,760 --> 00:18:17,680
Speaker 1: and writer for Wired, and she is also taking a

374
00:18:17,720 --> 00:18:20,800
Speaker 1: look at the new Apple gadgets. This week, we saw

375
00:18:21,520 --> 00:18:25,600
Speaker 1: new MacBook computers and also a new home pod Welcome

376
00:18:25,640 --> 00:18:28,200
Speaker 1: to the show, Brenda Stollier, Brenda.

377
00:18:27,920 --> 00:18:30,800
Speaker 8: Welcome, Hi, thank you for having me.

378
00:18:31,400 --> 00:18:34,679
Speaker 1: So let's talk about some of these gadgets from Apple.

379
00:18:34,720 --> 00:18:38,080
Speaker 1: They didn't do a formal announcement, I guess a formal

380
00:18:38,119 --> 00:18:40,240
Speaker 1: in person announcement. What did you make of how they

381
00:18:40,280 --> 00:18:42,880
Speaker 1: announced these just by putting out press releases And that's

382
00:18:42,920 --> 00:18:43,560
Speaker 1: basically it.

383
00:18:44,520 --> 00:18:49,080
Speaker 8: Yeah, so whenever they go for the press release option,

384
00:18:50,440 --> 00:18:53,680
Speaker 8: it already kind of sets this tone that it's likely

385
00:18:53,920 --> 00:19:01,199
Speaker 8: a more like a marginal upgrade. It requires such a

386
00:19:01,240 --> 00:19:06,080
Speaker 8: big event because they're not announcing anything so groundbreaking that

387
00:19:06,160 --> 00:19:09,320
Speaker 8: it requires the production of, you know, a large scale event.

388
00:19:10,080 --> 00:19:12,080
Speaker 8: So yeah, with and this is kind of part for

389
00:19:12,119 --> 00:19:16,639
Speaker 8: the course, especially with these MacBooks specifically and the chip sets.

390
00:19:16,720 --> 00:19:19,680
Speaker 8: So I wasn't surprised that they went with a press.

391
00:19:19,400 --> 00:19:22,400
Speaker 1: Release, even though they still did sort of their own

392
00:19:22,440 --> 00:19:25,359
Speaker 1: event like taped and they played that and it looked

393
00:19:25,359 --> 00:19:28,040
Speaker 1: like it was an event in person, but it wasn't.

394
00:19:28,080 --> 00:19:30,040
Speaker 1: It was something that they you know, these slickly produced

395
00:19:30,080 --> 00:19:33,040
Speaker 1: productions that Apple is now sort of famous for ever

396
00:19:33,080 --> 00:19:36,520
Speaker 1: since the pandemic. So the products they announced new MacBook

397
00:19:36,560 --> 00:19:40,120
Speaker 1: Pro with an M two Pro and M two Max chips.

398
00:19:40,119 --> 00:19:43,959
Speaker 1: This is their own chip inside these laptops fourteen and

399
00:19:44,080 --> 00:19:48,280
Speaker 1: sixteen inch MacBook Pro models. Best ever battery life now

400
00:19:48,359 --> 00:19:51,960
Speaker 1: up to twenty two hours, better Wi Fi so Wi

401
00:19:51,960 --> 00:19:54,359
Speaker 1: Fi six e, but I don't think most people have

402
00:19:54,440 --> 00:19:58,360
Speaker 1: that support on their router anyway. As well as better HDMI,

403
00:19:58,480 --> 00:20:01,320
Speaker 1: it now supports eight K dis plaze and you can

404
00:20:01,359 --> 00:20:05,679
Speaker 1: also get up to ninety six gigabytes of memory in

405
00:20:05,760 --> 00:20:09,320
Speaker 1: the Max model, and the cameras also improved ten adyp

406
00:20:09,600 --> 00:20:14,560
Speaker 1: FaceTime HD availability beginning Tuesday, January twenty fourth. So Branda,

407
00:20:14,640 --> 00:20:18,240
Speaker 1: what are your sort of initial reactions to these computers.

408
00:20:19,440 --> 00:20:24,520
Speaker 8: So, Yeah, the initial reaction i'd say is, I mean

409
00:20:25,280 --> 00:20:28,800
Speaker 8: it's definitely you know, on paper, Apple loves just throw

410
00:20:29,200 --> 00:20:31,520
Speaker 8: kind of that marketing jargon out, so you know, it's

411
00:20:31,840 --> 00:20:34,920
Speaker 8: they're forty percent faster overall or compared to you know,

412
00:20:35,000 --> 00:20:37,719
Speaker 8: last year's tips. You've got twenty percent greater you know,

413
00:20:37,760 --> 00:20:42,720
Speaker 8: graphics performance or just overall performance compared to the M

414
00:20:42,760 --> 00:20:46,520
Speaker 8: one Pro and the M one Max. And so when

415
00:20:46,520 --> 00:20:48,240
Speaker 8: you're looking at these numbers in front of you, it

416
00:20:48,280 --> 00:20:53,239
Speaker 8: could feel like, you know, a huge improvement overall. And

417
00:20:53,400 --> 00:20:55,159
Speaker 8: I have yet to you know, get my hands on

418
00:20:55,400 --> 00:20:58,960
Speaker 8: these chips and test them. But initial reaction is that,

419
00:20:59,200 --> 00:21:03,199
Speaker 8: you know, it's like it's it's not you know, that

420
00:21:03,480 --> 00:21:05,280
Speaker 8: much greater of an improvement.

421
00:21:05,440 --> 00:21:07,560
Speaker 1: Well, I played, you played with the first ones, right,

422
00:21:07,640 --> 00:21:10,399
Speaker 1: the M So, the M one ship was Apple's first,

423
00:21:10,880 --> 00:21:12,800
Speaker 1: you know, their own ship. They they've been making their

424
00:21:12,800 --> 00:21:15,000
Speaker 1: own ship for the iPhone for many years. Then they decided,

425
00:21:15,040 --> 00:21:17,120
Speaker 1: let's do this for our laptops and computers.

426
00:21:17,720 --> 00:21:18,439
Speaker 2: What was I mean?

427
00:21:18,480 --> 00:21:22,160
Speaker 1: The M one chips have gotten phenomenal reviews, right.

428
00:21:23,200 --> 00:21:29,720
Speaker 8: Yeah, Yeah, they were definitely the groundbreaking tip, I'd say

429
00:21:29,800 --> 00:21:33,280
Speaker 8: compared to coming from Intel. You know, we saw greater performance,

430
00:21:33,320 --> 00:21:39,800
Speaker 8: greater battery life, and it was just a lot uh

431
00:21:40,200 --> 00:21:42,640
Speaker 8: easier to use, like especially because they kind of made

432
00:21:42,640 --> 00:21:44,520
Speaker 8: this case that they wanted to make it feel like

433
00:21:44,560 --> 00:21:47,680
Speaker 8: you're using you know, an iPhone or an iPad, so

434
00:21:47,680 --> 00:21:50,200
Speaker 8: which is kind of tied into the ecosystem, you know,

435
00:21:50,240 --> 00:21:53,359
Speaker 8: the app obviously with an in house chip play nicer

436
00:21:53,520 --> 00:21:56,160
Speaker 8: with the with the the MacBooks.

437
00:21:56,280 --> 00:21:59,280
Speaker 1: Yeah, they're controlling, they're controlling sort of the hardware and

438
00:21:59,320 --> 00:22:02,280
Speaker 1: the software and that's what enables them to you know,

439
00:22:02,560 --> 00:22:06,000
Speaker 1: with these efficiency cores. So with something like final Cut,

440
00:22:06,040 --> 00:22:07,760
Speaker 1: you know it's more efficient. But they said, you know,

441
00:22:07,800 --> 00:22:10,879
Speaker 1: even of Adobe Photoshop imaging processor is eighty up to

442
00:22:10,920 --> 00:22:14,680
Speaker 1: eighty percent faster than the fastest Intel, forty percent faster

443
00:22:14,760 --> 00:22:18,359
Speaker 1: than the previous generation, rendering in title animations and motion

444
00:22:18,480 --> 00:22:22,120
Speaker 1: up to eighty percent faster than the fastest Intel MacBook Pro,

445
00:22:22,520 --> 00:22:25,639
Speaker 1: and also twenty percent faster than the previous generation. So

446
00:22:26,200 --> 00:22:29,320
Speaker 1: the question is now, I have an Intel MacBook Pro

447
00:22:29,440 --> 00:22:31,800
Speaker 1: sixteen inch, and I'm trying to decide do I go

448
00:22:31,840 --> 00:22:33,920
Speaker 1: with that fourteen inch? Do I go with the sixteen inch?

449
00:22:34,240 --> 00:22:37,000
Speaker 1: But there's no question in my mind this computer is

450
00:22:37,200 --> 00:22:39,159
Speaker 1: really going to blow away what I've had for the

451
00:22:39,160 --> 00:22:40,159
Speaker 1: past couple of years.

452
00:22:40,320 --> 00:22:42,480
Speaker 8: Would you agree with that one hundred percent?

453
00:22:42,560 --> 00:22:42,760
Speaker 3: Yeah.

454
00:22:42,760 --> 00:22:45,080
Speaker 8: I mean, if you're coming from an Intel, you're going

455
00:22:45,160 --> 00:22:47,800
Speaker 8: to see the difference. You're going to feel it in

456
00:22:47,840 --> 00:22:49,639
Speaker 8: the in the power that it can deliver it to

457
00:22:49,640 --> 00:22:52,000
Speaker 8: your workflow. Performance is just going to feel a lot smoother.

458
00:22:52,880 --> 00:22:54,639
Speaker 8: You know, those fans aren't going to be like kicking

459
00:22:54,680 --> 00:22:57,080
Speaker 8: in as quickly, and it's not gonna be overheating as much.

460
00:22:57,119 --> 00:22:59,800
Speaker 8: So when you're coming from an Intel to these end series,

461
00:23:00,280 --> 00:23:04,439
Speaker 8: you're gonna see a difference. The difference is less so

462
00:23:04,960 --> 00:23:08,879
Speaker 8: apparent when you are going from an M one to

463
00:23:08,960 --> 00:23:11,920
Speaker 8: an M two or an M two I'm sorry, or

464
00:23:11,960 --> 00:23:15,320
Speaker 8: an M one Pro to an M two Pro, because

465
00:23:15,960 --> 00:23:19,040
Speaker 8: it's really important to remember that there's just, you know,

466
00:23:19,480 --> 00:23:22,000
Speaker 8: not that much time in between. It's been like a year,

467
00:23:22,920 --> 00:23:26,360
Speaker 8: if not a year and a half, and so it's.

468
00:23:27,280 --> 00:23:29,520
Speaker 1: Yeah, you're not going to see a huge increase from me.

469
00:23:29,720 --> 00:23:31,760
Speaker 1: I got someone asking me, Hey, should I upgrade from

470
00:23:31,800 --> 00:23:32,240
Speaker 1: the M one?

471
00:23:32,280 --> 00:23:32,840
Speaker 2: I don't think so.

472
00:23:32,920 --> 00:23:35,320
Speaker 1: I mean, you're you know, you just these computers last

473
00:23:35,560 --> 00:23:38,359
Speaker 1: several years, I mean many, many years, and so you know,

474
00:23:38,440 --> 00:23:40,480
Speaker 1: I get it if you're trying to like squeeze every

475
00:23:40,560 --> 00:23:42,879
Speaker 1: last bit of processing power out of your computer, if

476
00:23:42,880 --> 00:23:45,040
Speaker 1: you rely on this for your you know, your workflow

477
00:23:45,080 --> 00:23:47,680
Speaker 1: and you're editing with large videos and stuff like, sure,

478
00:23:47,720 --> 00:23:50,880
Speaker 1: you want things to be faster, but I can't imagine

479
00:23:50,880 --> 00:23:53,800
Speaker 1: that it's going to be worth the price to upgrade

480
00:23:53,920 --> 00:23:56,239
Speaker 1: this quickly. And you know, everyone's different and everyone has

481
00:23:56,280 --> 00:23:59,280
Speaker 1: different priorities. So but to me, it seems like, you know,

482
00:23:59,320 --> 00:24:02,240
Speaker 1: I'm a pretty heavy power user, and I'm I'm looking

483
00:24:02,240 --> 00:24:04,679
Speaker 1: at a twenty nineteen MacBook Pro right now, and so

484
00:24:04,800 --> 00:24:06,879
Speaker 1: my mind is like every three years and I was

485
00:24:06,920 --> 00:24:10,000
Speaker 1: waiting for these, by the way, Specifically, the fourteen inch

486
00:24:10,040 --> 00:24:13,000
Speaker 1: MacBook Pro with the M two pro starts at two

487
00:24:13,040 --> 00:24:16,439
Speaker 1: thousand dollars. The sixteen inch MacBook Pro with the M

488
00:24:16,440 --> 00:24:19,760
Speaker 1: two Pro starts at twenty five hundred dollars. Don't forget,

489
00:24:19,800 --> 00:24:22,400
Speaker 1: if you've got a student in your household, you qualify

490
00:24:22,480 --> 00:24:25,280
Speaker 1: for that pricing, and so that will take a little

491
00:24:25,280 --> 00:24:27,240
Speaker 1: bit of money off of there. All right, let's switch

492
00:24:27,280 --> 00:24:30,200
Speaker 1: gears to the HomePod. This is the second generation HomePod.

493
00:24:30,640 --> 00:24:33,960
Speaker 1: The first one was discontinued a couple of years ago,

494
00:24:34,440 --> 00:24:37,040
Speaker 1: and it got good reviews. I think it was just

495
00:24:37,119 --> 00:24:41,240
Speaker 1: way too expensive for what it did, and it mostly

496
00:24:41,359 --> 00:24:44,240
Speaker 1: used Apple Music, and it was three hundred and fifty

497
00:24:44,240 --> 00:24:46,680
Speaker 1: dollars at a time when everyone was picking up Amazon

498
00:24:46,720 --> 00:24:50,160
Speaker 1: Echo speakers and Google speakers for under one hundred bucks.

499
00:24:50,640 --> 00:24:53,520
Speaker 1: So what do we think, Brenda this time around? Do

500
00:24:53,560 --> 00:24:56,239
Speaker 1: we think that the home pod second generation is going

501
00:24:56,320 --> 00:25:00,159
Speaker 1: to be worth it at two ninety nine?

502
00:25:00,280 --> 00:25:04,199
Speaker 8: So I still very much think that the HomePod is

503
00:25:05,680 --> 00:25:11,160
Speaker 8: for the audio file specifically, like somebody that really values

504
00:25:12,160 --> 00:25:14,520
Speaker 8: and the sound that comes out of these speakers and

505
00:25:14,560 --> 00:25:17,119
Speaker 8: wants it to sound, you know, the best that it can.

506
00:25:18,440 --> 00:25:22,080
Speaker 8: And so while they have added in a lot of

507
00:25:22,119 --> 00:25:25,399
Speaker 8: these new smart home features like you know, room sensing

508
00:25:25,440 --> 00:25:30,280
Speaker 8: technology and the ultra wide band sound recognition, and just

509
00:25:30,320 --> 00:25:35,800
Speaker 8: also enhanced the smart home like control capabilities, I still

510
00:25:35,920 --> 00:25:39,680
Speaker 8: do think that if you're going to get the new HomePod,

511
00:25:39,760 --> 00:25:44,320
Speaker 8: you should get it for the sound more than anything else.

512
00:25:44,680 --> 00:25:46,640
Speaker 1: So a couple of new things in this new home Pod,

513
00:25:47,520 --> 00:25:49,920
Speaker 1: like you said, the home automations with Siri. I don't

514
00:25:49,960 --> 00:25:52,320
Speaker 1: know of almost anyone that's using home Kit for their

515
00:25:52,320 --> 00:25:55,000
Speaker 1: home automations. I mean, if you do great, and I

516
00:25:55,000 --> 00:25:57,040
Speaker 1: think with matter things you're going to get better. But

517
00:25:57,160 --> 00:25:59,760
Speaker 1: right now, you know you've got most people are on

518
00:25:59,840 --> 00:26:05,200
Speaker 1: the Amazon ecosystem or the Google ecosystem, and the Apple

519
00:26:05,240 --> 00:26:07,439
Speaker 1: has not taken off in that area just yet. It

520
00:26:07,440 --> 00:26:10,359
Speaker 1: also has the ability to listen for a smoke or

521
00:26:10,440 --> 00:26:13,199
Speaker 1: carbon monoxide alarm in your home that's coming in the spring.

522
00:26:13,720 --> 00:26:15,919
Speaker 1: So if you've got a standard smoke alarm in your

523
00:26:15,920 --> 00:26:18,919
Speaker 1: home and it goes off, the HomePod will text you

524
00:26:18,960 --> 00:26:20,280
Speaker 1: on your phone and say, hey, you might want to

525
00:26:20,359 --> 00:26:23,280
Speaker 1: check on this. It also has sensors for temperature and

526
00:26:23,400 --> 00:26:26,840
Speaker 1: humidity in a room, which is cool for home automations

527
00:26:26,920 --> 00:26:29,359
Speaker 1: because you can use that to trigger certain things, like

528
00:26:29,359 --> 00:26:31,479
Speaker 1: if you have a fan that goes off when the

529
00:26:31,520 --> 00:26:34,960
Speaker 1: temperature in the room gets to a certain degree. These

530
00:26:35,040 --> 00:26:39,400
Speaker 1: are available on Friday, February third, and so again two

531
00:26:39,440 --> 00:26:42,639
Speaker 1: hundred and ninety nine dollars for that is the price,

532
00:26:43,000 --> 00:26:45,119
Speaker 1: and it comes in either white or black.

533
00:26:45,320 --> 00:26:46,399
Speaker 2: And the other cool.

534
00:26:46,119 --> 00:26:48,800
Speaker 1: Thing that you know, they didn't really make a huge

535
00:26:48,840 --> 00:26:50,280
Speaker 1: deal out of this, but I thought it was kind

536
00:26:50,280 --> 00:26:54,280
Speaker 1: of neat is that the cable is now removable. So

537
00:26:54,320 --> 00:26:57,919
Speaker 1: on the first iPad or the first HomePod, the cable

538
00:26:58,040 --> 00:26:59,719
Speaker 1: was not removable, and now it is.

539
00:27:01,400 --> 00:27:04,640
Speaker 8: Yeah, I think that, you know, with all those features

540
00:27:04,640 --> 00:27:06,680
Speaker 8: that you mentioned, I think it's also important to point

541
00:27:06,720 --> 00:27:09,399
Speaker 8: out that a majority of these are also available on

542
00:27:09,440 --> 00:27:12,560
Speaker 8: the home Pod Mini. And so you know, if we're

543
00:27:12,600 --> 00:27:16,639
Speaker 8: talking about whether or not, you know, you want to

544
00:27:16,640 --> 00:27:18,280
Speaker 8: go for the home Pod Many or for you know,

545
00:27:18,320 --> 00:27:21,400
Speaker 8: the standard HomePod, I would also just take into account

546
00:27:21,400 --> 00:27:23,960
Speaker 8: like your space, because you know, the HomePod Mini is

547
00:27:24,400 --> 00:27:26,440
Speaker 8: ninety nine dollars and so you're going to be saving

548
00:27:26,480 --> 00:27:29,560
Speaker 8: yourself a lot of money, and so just really take

549
00:27:29,600 --> 00:27:32,040
Speaker 8: into account like what space you're putting it in, how

550
00:27:32,119 --> 00:27:34,399
Speaker 8: much you know, room you really need to fill with

551
00:27:34,440 --> 00:27:36,760
Speaker 8: the sound because at the end of the day, you're

552
00:27:36,800 --> 00:27:39,720
Speaker 8: not losing out on features when it comes to the Mini.

553
00:27:39,800 --> 00:27:42,080
Speaker 8: So it's good that they give you those two options

554
00:27:42,080 --> 00:27:46,640
Speaker 8: now without having to sacrifice capabilities.

555
00:27:46,760 --> 00:27:50,000
Speaker 1: All right, Brenda Stoller from Wired, thanks so much for

556
00:27:50,080 --> 00:27:51,840
Speaker 1: joining me today and I assume you'll be getting your

557
00:27:51,840 --> 00:27:52,880
Speaker 1: hands on these very soon.

558
00:27:53,680 --> 00:27:55,239
Speaker 8: Yeah, thank you for having me.

559
00:27:55,320 --> 00:27:58,200
Speaker 1: All right, thanks for calling in, appreciate it. One more

560
00:27:58,240 --> 00:27:59,679
Speaker 1: thing to know about the HomePod. If you want to

561
00:27:59,680 --> 00:28:01,560
Speaker 1: pair these things up and use them with something like

562
00:28:01,600 --> 00:28:04,840
Speaker 1: an Apple TV for stereo sound, you do need to

563
00:28:05,240 --> 00:28:08,199
Speaker 1: have two of the same exact models. So if you

564
00:28:08,240 --> 00:28:10,359
Speaker 1: have an old HomePod and a big you know, the

565
00:28:10,400 --> 00:28:12,320
Speaker 1: new HomePod, you can't pair those up. You got to

566
00:28:12,400 --> 00:28:16,120
Speaker 1: use the same generation to pair those up. HomePod two

567
00:28:16,200 --> 00:28:17,760
Speaker 1: hundred and ninety nine dollars.

568
00:28:18,520 --> 00:28:18,920
Speaker 2: All right.

569
00:28:19,119 --> 00:28:21,600
Speaker 1: Coming up on the show, we are going to talk

570
00:28:21,640 --> 00:28:25,360
Speaker 1: about Amazon closing its charity program. We'll tell you why

571
00:28:25,400 --> 00:28:28,800
Speaker 1: they're doing that and what they're doing instead. Plus Instagram

572
00:28:29,080 --> 00:28:32,200
Speaker 1: wants you to log off, HM, why do they want

573
00:28:32,240 --> 00:28:34,800
Speaker 1: to do that? The phone lines are open at Triple

574
00:28:34,880 --> 00:28:38,240
Speaker 1: A rich one oh one one eight eight eight rich

575
00:28:38,400 --> 00:28:42,120
Speaker 1: one oh one you're listening to Rich on Tech. Welcome

576
00:28:42,120 --> 00:28:44,640
Speaker 1: back to Rich on Tech. This is the show where

577
00:28:44,680 --> 00:28:46,360
Speaker 1: I talk about the tech stuff I think you should

578
00:28:46,360 --> 00:28:49,160
Speaker 1: know about. It's also where I answer your questions. My

579
00:28:49,280 --> 00:28:52,120
Speaker 1: name is Rich DeMuro. I'm the tech reporter at KTLA

580
00:28:52,320 --> 00:28:55,240
Speaker 1: Channel five in Los Angeles and here on.

581
00:28:55,200 --> 00:28:56,800
Speaker 2: The radio with you.

582
00:28:56,800 --> 00:28:59,760
Speaker 1: You can also find me on social media. I'm on Instagram,

583
00:29:00,360 --> 00:29:05,320
Speaker 1: rich on Tech. My website is rich on tech dot TV.

584
00:29:06,280 --> 00:29:10,400
Speaker 1: We've got Nancy calling in from Corona, California. Nancy, you

585
00:29:10,400 --> 00:29:12,280
Speaker 1: are on with Rich. Welcome to the show.

586
00:29:13,360 --> 00:29:15,880
Speaker 5: Thank you, rich All. I just have a several questions.

587
00:29:16,320 --> 00:29:20,120
Speaker 5: Explain the cookies to me. Should you accept? Should you not?

588
00:29:21,400 --> 00:29:22,240
Speaker 2: That's a good question.

589
00:29:23,120 --> 00:29:24,120
Speaker 5: I don't understand.

590
00:29:24,480 --> 00:29:27,680
Speaker 1: Okay, yeah, cookies. They have such a nice name, don't

591
00:29:27,680 --> 00:29:29,880
Speaker 1: they like the It sounds like something you want.

592
00:29:29,760 --> 00:29:33,600
Speaker 9: To eat, right, I guess.

593
00:29:33,120 --> 00:29:34,880
Speaker 1: Like they They couldn't have come up with a better

594
00:29:35,120 --> 00:29:38,360
Speaker 1: friendly name for this thing that does good and bad

595
00:29:38,400 --> 00:29:42,000
Speaker 1: on our computer. So where are you seeing the references

596
00:29:42,040 --> 00:29:43,880
Speaker 1: to cookies? Are you just seeing it on your computer?

597
00:29:44,160 --> 00:29:48,480
Speaker 5: Or where on the computer you go on a company

598
00:29:48,680 --> 00:29:50,880
Speaker 5: or a website? You know things like that.

599
00:29:52,360 --> 00:29:54,600
Speaker 1: Oh, so you're talking, You're are you talking about when

600
00:29:54,600 --> 00:29:56,360
Speaker 1: you go to a website and it says like, do

601
00:29:56,360 --> 00:29:57,920
Speaker 1: you want to accept all these cookies?

602
00:29:58,400 --> 00:29:59,400
Speaker 2: To be oh.

603
00:29:59,280 --> 00:30:04,640
Speaker 1: Gosh, every single website and this is all this is

604
00:30:04,680 --> 00:30:07,960
Speaker 1: all because of a law over in Europe. Let's say

605
00:30:08,000 --> 00:30:12,720
Speaker 1: said GDPR is that what it's called General Data Protection Regulation,

606
00:30:13,000 --> 00:30:16,360
Speaker 1: and so over in Europe they have very very strict

607
00:30:16,440 --> 00:30:19,960
Speaker 1: privacy rules and regulations, way stricter than here in the US.

608
00:30:20,400 --> 00:30:23,880
Speaker 1: But the problem is every website does business worldwide, or

609
00:30:23,880 --> 00:30:27,840
Speaker 1: pretty much every website does, and so they're trying to

610
00:30:27,880 --> 00:30:31,160
Speaker 1: stay in line with these rules and regulations over in Europe.

611
00:30:32,160 --> 00:30:35,000
Speaker 1: At the same time here in the US, we're seeing

612
00:30:35,080 --> 00:30:37,440
Speaker 1: the same messages on our screen because they don't want

613
00:30:37,440 --> 00:30:39,880
Speaker 1: to make a different message for every single country that

614
00:30:40,000 --> 00:30:42,880
Speaker 1: visits their website. So what you're seeing when you go

615
00:30:42,920 --> 00:30:45,640
Speaker 1: to a website, it's saying do you accept all of

616
00:30:45,640 --> 00:30:47,360
Speaker 1: these cookies? Do you want to accept some of them?

617
00:30:47,400 --> 00:30:49,320
Speaker 1: Do you want to accept all of them? Do you

618
00:30:49,360 --> 00:30:52,040
Speaker 1: want to accept just maybe a few of them? And

619
00:30:52,320 --> 00:30:55,400
Speaker 1: every single place you go wants you to go into

620
00:30:55,400 --> 00:30:58,680
Speaker 1: this setting page and either accept or deny or whatever.

621
00:30:58,800 --> 00:30:59,640
Speaker 2: It's a lot of work.

622
00:31:00,040 --> 00:31:01,920
Speaker 1: It feels like surfing the web is just you know,

623
00:31:02,000 --> 00:31:04,920
Speaker 1: so much more work ever since this started happening. So

624
00:31:05,040 --> 00:31:08,360
Speaker 1: here's the deal on the cookies. Cookies are little pieces

625
00:31:08,360 --> 00:31:13,000
Speaker 1: of information that help these websites know that you've visited.

626
00:31:13,640 --> 00:31:16,000
Speaker 1: But also they can be used to help other websites

627
00:31:16,080 --> 00:31:17,560
Speaker 1: know that you visited a website.

628
00:31:18,200 --> 00:31:19,160
Speaker 2: What do I mean by that?

629
00:31:19,600 --> 00:31:23,440
Speaker 1: So if you go to a website that sells new mattresses,

630
00:31:24,120 --> 00:31:26,680
Speaker 1: there might be a cookie on that website that talks

631
00:31:26,760 --> 00:31:31,560
Speaker 1: to a marketing cookie from Facebook or Instagram or Google,

632
00:31:31,960 --> 00:31:35,000
Speaker 1: so that when you search on Google for mattresses, the

633
00:31:35,040 --> 00:31:37,360
Speaker 1: website that you just went to might show up as

634
00:31:37,400 --> 00:31:41,360
Speaker 1: an ad on Google higher up. Or when you're you know,

635
00:31:41,400 --> 00:31:43,959
Speaker 1: surfing on Facebook, it may show an ad for that

636
00:31:43,960 --> 00:31:46,360
Speaker 1: mattress company just to remind you, you know, you came

637
00:31:46,400 --> 00:31:49,520
Speaker 1: to our website and maybe you're still thinking about buying this.

638
00:31:50,080 --> 00:31:52,880
Speaker 1: And so cookies can do various things. They can you know,

639
00:31:52,880 --> 00:31:55,200
Speaker 1: they can help with marketing of a website, They can

640
00:31:55,240 --> 00:31:58,560
Speaker 1: record your visit and also they help remember your login,

641
00:31:58,720 --> 00:32:01,080
Speaker 1: so if you've been to a website you've visited before,

642
00:32:02,000 --> 00:32:04,400
Speaker 1: it will remember that you've been there. So there's good

643
00:32:04,400 --> 00:32:07,880
Speaker 1: and there's bad about these. So my thought about the

644
00:32:08,280 --> 00:32:10,920
Speaker 1: you know, the cookies that you see when it says

645
00:32:10,920 --> 00:32:14,640
Speaker 1: accept all. Typically, I'm just so frustrated every single time

646
00:32:14,680 --> 00:32:18,040
Speaker 1: that I just say accept all. If it's easy to

647
00:32:18,120 --> 00:32:20,800
Speaker 1: deny all, I'll just press that denial button because it's

648
00:32:20,840 --> 00:32:22,800
Speaker 1: just simple. But most of the time, when they make

649
00:32:22,840 --> 00:32:24,840
Speaker 1: you go into that big menu that says you know,

650
00:32:25,400 --> 00:32:28,360
Speaker 1: there's definitely there's like six different ways of like accepting them,

651
00:32:28,400 --> 00:32:31,440
Speaker 1: I just say, okay, fine, accept all. There is an

652
00:32:31,440 --> 00:32:34,280
Speaker 1: extension that I like for Chrome. Okay, and this is

653
00:32:34,320 --> 00:32:37,080
Speaker 1: the one that I've been using that will automatically accept

654
00:32:37,120 --> 00:32:40,280
Speaker 1: these cookies or reject them if it can. It's called

655
00:32:40,400 --> 00:32:44,720
Speaker 1: I don't care about cookies. So do you use the

656
00:32:44,800 --> 00:32:45,880
Speaker 1: Chrome web browser?

657
00:32:46,840 --> 00:32:47,000
Speaker 7: Yes?

658
00:32:47,440 --> 00:32:50,080
Speaker 1: Okay, So if you install this I don't care about

659
00:32:50,160 --> 00:32:53,720
Speaker 1: cookies And I've tested several of these. There's there's several

660
00:32:53,720 --> 00:32:57,920
Speaker 1: cookie kind of managers. It basically removes the cookie warnings

661
00:32:57,960 --> 00:33:01,640
Speaker 1: from many websites, and it will try to deny the

662
00:33:01,680 --> 00:33:04,560
Speaker 1: cookies if it can. If it can't, it will accept

663
00:33:04,560 --> 00:33:06,840
Speaker 1: them for you. But it kind of will do whatever

664
00:33:06,840 --> 00:33:08,800
Speaker 1: it needs to do to get rid of that pop up.

665
00:33:09,360 --> 00:33:11,680
Speaker 1: So is that something that you think you'd be interested in?

666
00:33:13,120 --> 00:33:15,320
Speaker 5: Yeah? I'm going to check that out. I'll check it out.

667
00:33:15,600 --> 00:33:17,600
Speaker 1: Yeah, I mean, I definitely care about cookies, but I

668
00:33:17,680 --> 00:33:19,680
Speaker 1: like more of like the chocolate chip kind of cookies.

669
00:33:19,720 --> 00:33:21,200
Speaker 2: You know, you know what I'm talking about.

670
00:33:21,600 --> 00:33:26,600
Speaker 5: Yeah, I know your information goes here and there and everywhere,

671
00:33:26,720 --> 00:33:30,880
Speaker 5: you know, and I just say no, I don't accept them.

672
00:33:31,000 --> 00:33:33,720
Speaker 1: So yeah, if you can say no easily. Not every

673
00:33:33,720 --> 00:33:35,719
Speaker 1: website lets you do that very easily. Some of them

674
00:33:35,720 --> 00:33:37,680
Speaker 1: make you go to like the secondary page and it

675
00:33:37,760 --> 00:33:41,160
Speaker 1: just becomes too complicated. Now, the other setting that I

676
00:33:41,200 --> 00:33:45,160
Speaker 1: really like is inside Chrome. There's something called third party cookies,

677
00:33:45,760 --> 00:33:49,480
Speaker 1: and so third party cookies are the most nefarious out

678
00:33:49,520 --> 00:33:52,800
Speaker 1: of any cookie out there. What third party cookies do

679
00:33:53,160 --> 00:33:56,400
Speaker 1: is they report to other websites that don't really need

680
00:33:56,440 --> 00:34:00,160
Speaker 1: to know about your visit. And these are mostly marketing cookies.

681
00:34:00,560 --> 00:34:03,320
Speaker 1: And so when you go to a website, sometimes there

682
00:34:03,320 --> 00:34:06,240
Speaker 1: may be thirty cookies on that website that report to

683
00:34:06,320 --> 00:34:10,160
Speaker 1: other places. May report to Google, it may report to Facebook,

684
00:34:10,200 --> 00:34:13,200
Speaker 1: it may report to Instagram, it may report to all

685
00:34:13,239 --> 00:34:17,719
Speaker 1: these different advertising networks. And those are the cookies that

686
00:34:17,760 --> 00:34:20,239
Speaker 1: you don't necessarily want, because why do you need to

687
00:34:20,280 --> 00:34:22,480
Speaker 1: tell all these advertising networks that you went to a

688
00:34:22,520 --> 00:34:27,920
Speaker 1: website you don't and yeah, yeah, because it's your privacy,

689
00:34:27,960 --> 00:34:30,520
Speaker 1: and that's you know, it's look, when you're on the web,

690
00:34:30,560 --> 00:34:31,600
Speaker 1: there's not much privacy.

691
00:34:31,680 --> 00:34:33,160
Speaker 2: Let's be honest. It's just there's not.

692
00:34:33,640 --> 00:34:36,319
Speaker 1: But there are certain ways you can reclaim at least

693
00:34:36,320 --> 00:34:38,799
Speaker 1: some of that. So in Chrome, what I'd like you

694
00:34:38,840 --> 00:34:43,000
Speaker 1: to do is go to your settings. That's the three

695
00:34:43,080 --> 00:34:46,360
Speaker 1: dots in the upper right hand corner, next year profile picture.

696
00:34:46,680 --> 00:34:49,239
Speaker 1: Then tap settings. I don't know why Google doesn't make

697
00:34:49,239 --> 00:34:51,880
Speaker 1: this easier to find, Actually I do know why, and

698
00:34:51,920 --> 00:34:55,120
Speaker 1: then go into Privacy and Security, and under there there's

699
00:34:55,160 --> 00:34:59,800
Speaker 1: an option that says cookies and third site other site data,

700
00:35:00,560 --> 00:35:03,240
Speaker 1: and then there's there's an option that says block third

701
00:35:03,280 --> 00:35:07,040
Speaker 1: party cookies. So I would choose that option. I turned

702
00:35:07,080 --> 00:35:10,440
Speaker 1: that on on mine, and it basically will try to

703
00:35:10,440 --> 00:35:13,680
Speaker 1: block any third party cookies on a website. The one

704
00:35:13,680 --> 00:35:16,759
Speaker 1: thing to know about all of this, Nancy, is that

705
00:35:16,960 --> 00:35:20,840
Speaker 1: sometimes websites don't work properly when you've got these cookies blocked,

706
00:35:20,920 --> 00:35:23,560
Speaker 1: and so if that happens, sometimes you might need to

707
00:35:23,600 --> 00:35:25,640
Speaker 1: go and turn this off for a little bit, or

708
00:35:25,680 --> 00:35:27,880
Speaker 1: accept the cookies on that website. The one thing I

709
00:35:27,880 --> 00:35:31,520
Speaker 1: would not recommend doing is clicking the option for block

710
00:35:31,680 --> 00:35:35,800
Speaker 1: all cookies, because if you do that, it could really

711
00:35:37,040 --> 00:35:38,719
Speaker 1: you know, it could make your web surfing just a.

712
00:35:38,640 --> 00:35:39,440
Speaker 2: Little bit trickier.

713
00:35:40,160 --> 00:35:41,480
Speaker 4: Yeah, does that help?

714
00:35:42,880 --> 00:35:46,160
Speaker 5: It helps a lot a lot of information today. And

715
00:35:46,280 --> 00:35:48,760
Speaker 5: thank you very much for all your information. I truly

716
00:35:48,800 --> 00:35:49,480
Speaker 5: appreciate it.

717
00:35:50,080 --> 00:35:52,240
Speaker 1: You can't go without telling you what your favorite cookie

718
00:35:52,320 --> 00:35:54,400
Speaker 1: variety is, of the of the actual cookie.

719
00:35:58,400 --> 00:36:01,800
Speaker 5: I like, what has a hey honus, Oh.

720
00:36:02,640 --> 00:36:07,080
Speaker 1: Okay, that's that's a fancy cookie. All right, Well, Nancy

721
00:36:07,120 --> 00:36:08,799
Speaker 1: and Corona, thanks so much for calling the show.

722
00:36:08,840 --> 00:36:09,440
Speaker 2: Appreciate it.

723
00:36:09,440 --> 00:36:12,239
Speaker 1: The phone number is triple eight rich one, oh one

724
00:36:12,560 --> 00:36:17,279
Speaker 1: one eight eight eight rich one O. One great question, Nancy. Uh,

725
00:36:17,360 --> 00:36:20,840
Speaker 1: let's talk about Amazon. They are closing Amazon Smile. Now,

726
00:36:20,880 --> 00:36:22,400
Speaker 1: if you've got a kid in a school or you

727
00:36:22,480 --> 00:36:25,080
Speaker 1: belong to a church, you've probably heard of Amazon's Smile.

728
00:36:25,600 --> 00:36:28,800
Speaker 1: This is Amazon's charity program. It started in twenty thirteen

729
00:36:29,320 --> 00:36:31,600
Speaker 1: and they launched it as a way for people to

730
00:36:31,719 --> 00:36:34,840
Speaker 1: support their favorite charities. But guess what it is shutting

731
00:36:34,880 --> 00:36:38,040
Speaker 1: down after almost a decade. I'll talk more about that

732
00:36:38,040 --> 00:36:41,080
Speaker 1: when we come back. You're listening to Rich on Tech

733
00:36:41,760 --> 00:36:45,160
Speaker 1: Welcome back to rich on Tech. My name is Rich Jimiro,

734
00:36:45,280 --> 00:36:47,520
Speaker 1: and this is the show where we talk about technology

735
00:36:48,239 --> 00:36:53,040
Speaker 1: and answer your questions about technology. The phone number one

736
00:36:53,280 --> 00:36:56,719
Speaker 1: eight eight eight rich one oh one one, triple eight

737
00:36:56,920 --> 00:37:00,480
Speaker 1: seven four to two, four to one zero one free

738
00:37:00,480 --> 00:37:01,240
Speaker 1: call from anywhere.

739
00:37:01,280 --> 00:37:01,759
Speaker 2: Give me a call.

740
00:37:01,880 --> 00:37:04,560
Speaker 1: We can talk about technology and if you're having trouble

741
00:37:04,560 --> 00:37:07,360
Speaker 1: with a gadget, or want to compare something, or just

742
00:37:07,400 --> 00:37:11,319
Speaker 1: need some advice, I'm here for you. So my name

743
00:37:11,360 --> 00:37:14,240
Speaker 1: is Rich Demiro, tech reporter at KTLA Channel five in

744
00:37:14,320 --> 00:37:17,760
Speaker 1: Los Angeles. You can find me online at rich on Tech.

745
00:37:18,280 --> 00:37:21,239
Speaker 1: This is episode number three of the show. If you

746
00:37:21,239 --> 00:37:24,239
Speaker 1: can believe it, Wow, it feels like it's flown by.

747
00:37:24,600 --> 00:37:28,359
Speaker 1: So it's been fun. You know, I people are still

748
00:37:28,400 --> 00:37:30,960
Speaker 1: learning who I am, understanding who I am. Maybe you've

749
00:37:30,960 --> 00:37:33,040
Speaker 1: seen me on TV on KTLA or one of the

750
00:37:33,040 --> 00:37:35,839
Speaker 1: other TV stations I'm on. But you know, I'm a dad.

751
00:37:35,840 --> 00:37:38,640
Speaker 1: I've got two kids, and I'm learning this tech stuff

752
00:37:38,680 --> 00:37:41,400
Speaker 1: just like everyone else. I just happened to make a

753
00:37:41,480 --> 00:37:43,960
Speaker 1: job out of it. And so this week I had

754
00:37:44,000 --> 00:37:46,279
Speaker 1: some good and bad with the kids. So you know,

755
00:37:46,400 --> 00:37:48,840
Speaker 1: in my house there's a lot of technology. There's a

756
00:37:48,840 --> 00:37:51,000
Speaker 1: lot of stuff to play with. There's a lot of screens,

757
00:37:51,640 --> 00:37:54,400
Speaker 1: and I had a really good day with my kid

758
00:37:54,920 --> 00:37:58,520
Speaker 1: taking them to the field trip. They had a field

759
00:37:58,560 --> 00:38:02,320
Speaker 1: trip for school. And you know, back in my career,

760
00:38:02,360 --> 00:38:04,120
Speaker 1: back in the early days, I probably wouldn't have taken

761
00:38:04,120 --> 00:38:05,520
Speaker 1: a day off of work to go on a field

762
00:38:05,520 --> 00:38:08,000
Speaker 1: trip to Dodger Stadium. But I said, you know what,

763
00:38:08,080 --> 00:38:09,920
Speaker 1: you know, these kids don't get any younger, and so

764
00:38:09,960 --> 00:38:12,600
Speaker 1: I said, let's do it, and so I volunteer for

765
00:38:12,640 --> 00:38:13,280
Speaker 1: the field trip.

766
00:38:13,640 --> 00:38:14,239
Speaker 2: It was great.

767
00:38:14,280 --> 00:38:17,239
Speaker 1: It was really fun behind the scenes at Dodger Stadium.

768
00:38:17,960 --> 00:38:21,400
Speaker 1: I have so much respect for teachers after being on

769
00:38:21,400 --> 00:38:25,640
Speaker 1: that field trip because I realized I'm in the right business.

770
00:38:25,680 --> 00:38:29,440
Speaker 1: I could never be with that many kids on a

771
00:38:29,480 --> 00:38:31,279
Speaker 1: daily basis. I just can't do it. I don't have

772
00:38:31,320 --> 00:38:34,600
Speaker 1: the patience. I mean, these kids are jumping, they're running,

773
00:38:34,640 --> 00:38:37,000
Speaker 1: they're falling, they're tripping, they're you know, pulling on each

774
00:38:37,040 --> 00:38:39,160
Speaker 1: other's jackets. I mean, it was just wild. Now, they

775
00:38:39,160 --> 00:38:41,680
Speaker 1: were well behaved, but this is what kids do. They

776
00:38:41,760 --> 00:38:44,719
Speaker 1: just play, They jump, they crawl, and so of course

777
00:38:44,760 --> 00:38:46,600
Speaker 1: my kid was in there as well, but it was

778
00:38:46,640 --> 00:38:48,520
Speaker 1: so much fun to see, you know, the different kids

779
00:38:48,560 --> 00:38:50,279
Speaker 1: and how they interact with each other. And of course

780
00:38:50,320 --> 00:38:52,919
Speaker 1: getting to see behind the scenes at Dodger Stadium here

781
00:38:52,920 --> 00:38:55,160
Speaker 1: in Los Angeles was really neat as well. So that

782
00:38:55,239 --> 00:38:57,279
Speaker 1: was fun. Now that was a good day. Then of

783
00:38:57,280 --> 00:38:59,759
Speaker 1: course there's the bad day. So two days later, I

784
00:38:59,800 --> 00:39:02,839
Speaker 1: pay got my kid from school and I'm like, where

785
00:39:02,840 --> 00:39:05,600
Speaker 1: where's my kid? Where where is he? He's in one

786
00:39:05,600 --> 00:39:08,879
Speaker 1: of the you know, the spare room and the door

787
00:39:08,920 --> 00:39:11,279
Speaker 1: is locked, and I'm like, what's going on here? So

788
00:39:11,320 --> 00:39:14,839
Speaker 1: I opened the door. He's on his iPad and he

789
00:39:15,080 --> 00:39:17,200
Speaker 1: kind of closes out the screen real quick. Now, mind you,

790
00:39:17,280 --> 00:39:19,680
Speaker 1: he's eight, and I'm like, all right, what's going on here?

791
00:39:20,480 --> 00:39:21,520
Speaker 1: You know, what are you watching?

792
00:39:21,600 --> 00:39:22,920
Speaker 2: Tanner? Oh?

793
00:39:23,000 --> 00:39:27,960
Speaker 1: Nothing, just you know. So I'm sitting there as with

794
00:39:28,000 --> 00:39:30,080
Speaker 1: an eight year old, and I've got to figure out, now,

795
00:39:30,200 --> 00:39:33,600
Speaker 1: why is this child closing out the app on his iPad?

796
00:39:33,680 --> 00:39:36,000
Speaker 1: Like what was so bad that he's watching that? I

797
00:39:36,120 --> 00:39:37,920
Speaker 1: need to you know that he doesn't want to show me.

798
00:39:38,600 --> 00:39:40,319
Speaker 1: And of course he switches to a game on his

799
00:39:40,360 --> 00:39:43,239
Speaker 1: iPad this and that, and mind you, I have my

800
00:39:43,480 --> 00:39:45,799
Speaker 1: internet pretty locked down at the house. You know, We've

801
00:39:45,800 --> 00:39:47,759
Speaker 1: got the filters on there, and we've got you know,

802
00:39:47,800 --> 00:39:51,480
Speaker 1: different kind of screen time and all this stuff that's enabled.

803
00:39:51,920 --> 00:39:54,759
Speaker 1: But still somehow when I finally got him to show me,

804
00:39:55,040 --> 00:39:57,040
Speaker 1: it was a YouTube video. And it wasn't really a

805
00:39:57,040 --> 00:40:01,000
Speaker 1: bad YouTube video. It was fine, but it was just

806
00:40:01,040 --> 00:40:03,160
Speaker 1: something you shouldn't be watching, you know, something for maybe

807
00:40:03,200 --> 00:40:05,080
Speaker 1: a little bit older kids. And I can't even remember

808
00:40:05,120 --> 00:40:07,080
Speaker 1: what the title was, but it was just something that

809
00:40:07,160 --> 00:40:10,399
Speaker 1: was just not very good, right. And so my first

810
00:40:10,480 --> 00:40:12,560
Speaker 1: question was, Hey, how did you get on YouTube? Because

811
00:40:12,600 --> 00:40:15,879
Speaker 1: I have YouTube blocked on your iPad and to this minute,

812
00:40:15,920 --> 00:40:17,839
Speaker 1: I still can't tell you how. So I went through

813
00:40:17,920 --> 00:40:20,120
Speaker 1: looked at all the settings, and I guess the reason

814
00:40:20,160 --> 00:40:21,960
Speaker 1: I tell you this story is, you know, not to

815
00:40:21,960 --> 00:40:24,880
Speaker 1: feel sorry for me, but really to kind of understand

816
00:40:24,960 --> 00:40:26,480
Speaker 1: that it's tough.

817
00:40:26,880 --> 00:40:28,440
Speaker 2: This stuff is really tricky.

818
00:40:28,920 --> 00:40:31,680
Speaker 1: I'm sort of a tech expert in all this, like

819
00:40:31,800 --> 00:40:34,319
Speaker 1: you know, monitoring and these gadgets and this and that,

820
00:40:34,400 --> 00:40:38,040
Speaker 1: and it's really tough for me to understand what these

821
00:40:38,120 --> 00:40:40,239
Speaker 1: kids have access to and what they're able to do

822
00:40:40,280 --> 00:40:42,800
Speaker 1: because ninety nine percent of the time they're actively working

823
00:40:42,880 --> 00:40:45,840
Speaker 1: against me to try to figure out ways around this stuff.

824
00:40:46,400 --> 00:40:48,840
Speaker 1: And you know, I've got the filters and I've got

825
00:40:48,920 --> 00:40:51,000
Speaker 1: the screen time alone. I was just looking at all

826
00:40:51,040 --> 00:40:54,879
Speaker 1: the different settings inside screen time. There's so many of them,

827
00:40:55,440 --> 00:40:57,880
Speaker 1: and to sit there and go through it all is

828
00:40:57,960 --> 00:41:01,120
Speaker 1: just really tricky for the average person and it takes time.

829
00:41:01,280 --> 00:41:03,600
Speaker 1: And then, by the way, when you lock down something,

830
00:41:03,640 --> 00:41:05,880
Speaker 1: then your kid asks you, hey, can I buy this program?

831
00:41:06,000 --> 00:41:08,200
Speaker 1: Or can I buy this in app purchase? Or can

832
00:41:08,239 --> 00:41:10,239
Speaker 1: I access this website? You have to go through and

833
00:41:10,360 --> 00:41:13,520
Speaker 1: change all the options. So I don't really have an

834
00:41:13,520 --> 00:41:16,360
Speaker 1: easier solution for you, except for the fact that I

835
00:41:16,440 --> 00:41:18,680
Speaker 1: hear you, I feel you, and it is not easy.

836
00:41:18,719 --> 00:41:21,960
Speaker 1: It's definitely a tricky thing with these kids because they're smart.

837
00:41:21,960 --> 00:41:24,200
Speaker 1: They're digital natives, and they've been they've grown up with

838
00:41:24,239 --> 00:41:26,759
Speaker 1: this stuff, and so they know, they know how to

839
00:41:26,840 --> 00:41:28,600
Speaker 1: use it, they know how to get around it. And

840
00:41:29,600 --> 00:41:31,800
Speaker 1: believe me, they're on all the time with their friends.

841
00:41:31,840 --> 00:41:34,520
Speaker 1: And you know, you may have rules in place and

842
00:41:34,600 --> 00:41:37,120
Speaker 1: other families may not, and so, you know, like I

843
00:41:37,120 --> 00:41:39,440
Speaker 1: said the other night, there's always a kid on the

844
00:41:39,480 --> 00:41:42,600
Speaker 1: iPad that's ready to play with my kids. And that's

845
00:41:42,600 --> 00:41:44,920
Speaker 1: something that just didn't happen when I was a kid.

846
00:41:45,040 --> 00:41:46,480
Speaker 1: You know, you had to go over someone's house and

847
00:41:46,520 --> 00:41:48,959
Speaker 1: play with them, you know, or you maybe you talked

848
00:41:49,000 --> 00:41:51,160
Speaker 1: on the phone with them, but now you have access

849
00:41:51,239 --> 00:41:53,879
Speaker 1: to a friend at any time of the day, and

850
00:41:54,080 --> 00:41:56,319
Speaker 1: you know they can play the iPad with your kid.

851
00:41:56,440 --> 00:41:58,000
Speaker 1: So it's a challenge, believe me.

852
00:41:58,760 --> 00:41:59,120
Speaker 2: All right.

853
00:41:59,160 --> 00:42:01,359
Speaker 1: Coming up in the show, we're going to talk about

854
00:42:01,360 --> 00:42:04,360
Speaker 1: this Amazon smile shutting down. I sort of started talking

855
00:42:04,360 --> 00:42:06,239
Speaker 1: about it and ran up against the break, So we're

856
00:42:06,239 --> 00:42:09,839
Speaker 1: going to talk about that. Also, this Instagram, they've got

857
00:42:09,920 --> 00:42:12,879
Speaker 1: new settings they basically want and I guess this kind

858
00:42:12,880 --> 00:42:14,400
Speaker 1: of goes into what I was just talking about. They

859
00:42:14,480 --> 00:42:17,239
Speaker 1: want people to kind of turn off Instagram for a

860
00:42:17,239 --> 00:42:19,880
Speaker 1: little bit, take a break from Instagram. I've got a

861
00:42:19,920 --> 00:42:23,799
Speaker 1: great guest coming up, doctor Chris Pearson. He is a

862
00:42:23,800 --> 00:42:27,240
Speaker 1: founder and CEO of Black Cloak. He's a cybersecurity expert,

863
00:42:27,239 --> 00:42:29,799
Speaker 1: one of my favorite people to talk to on KTLA,

864
00:42:30,280 --> 00:42:33,320
Speaker 1: and he is going to be joining us as well.

865
00:42:33,640 --> 00:42:37,120
Speaker 1: For now, let's go to Gail in Huntington Beach. Gail,

866
00:42:37,200 --> 00:42:38,320
Speaker 1: you're on with Rich.

867
00:42:38,760 --> 00:42:41,560
Speaker 10: Hi, Rick, Thank you for being there for me. I

868
00:42:41,640 --> 00:42:45,560
Speaker 10: have a question related to my attempt to cut my

869
00:42:45,719 --> 00:42:50,400
Speaker 10: cable bill in half as possible with all the increased

870
00:42:50,400 --> 00:42:53,000
Speaker 10: costs of living these days. That's one thing I think

871
00:42:53,040 --> 00:42:56,560
Speaker 10: I can do better with because I hardly ever watch

872
00:42:57,080 --> 00:43:03,160
Speaker 10: regular network stuff. I'm pretty much a streaming person. Occasionally

873
00:43:03,239 --> 00:43:06,040
Speaker 10: I'll watch one channel, but for the most part, I'm

874
00:43:06,040 --> 00:43:10,239
Speaker 10: a Netflix Prime and Paramount user. And so I did

875
00:43:10,400 --> 00:43:15,359
Speaker 10: did doing all my slooping around, I looked at antennas,

876
00:43:15,400 --> 00:43:17,080
Speaker 10: and I looked at this that I knew I needed

877
00:43:17,080 --> 00:43:19,960
Speaker 10: a box, and I came across this product called the

878
00:43:20,000 --> 00:43:24,719
Speaker 10: Superbox S three, and it seems to me to be

879
00:43:24,800 --> 00:43:27,440
Speaker 10: solving all my problems at once because I have an

880
00:43:27,480 --> 00:43:30,880
Speaker 10: old Logitech Elite remote that's dying and I need a

881
00:43:30,880 --> 00:43:33,160
Speaker 10: new hub for it or a new base, I'm not

882
00:43:33,200 --> 00:43:36,520
Speaker 10: sure which, And so I'm I'm looking at all these

883
00:43:36,560 --> 00:43:39,880
Speaker 10: options and thinking, I think that Superbox sounds like a

884
00:43:39,920 --> 00:43:43,560
Speaker 10: solution for me. And I'm wondering what you think about So.

885
00:43:44,120 --> 00:43:46,400
Speaker 1: I have not heard of the Superbox, but I have

886
00:43:46,520 --> 00:43:51,120
Speaker 1: heard of similar devices, and these I would fall into

887
00:43:51,200 --> 00:43:54,640
Speaker 1: what I would call the gray area of legality.

888
00:43:55,200 --> 00:43:59,160
Speaker 10: So of what a gray area of legal Yeah, exactly, Well,

889
00:43:59,160 --> 00:44:03,480
Speaker 10: I'm not I pay my dues and I wouldn't. I

890
00:44:03,480 --> 00:44:06,120
Speaker 10: wouldn't do that. I just want to access what I

891
00:44:06,160 --> 00:44:07,120
Speaker 10: want to access.

892
00:44:07,600 --> 00:44:09,719
Speaker 1: Well, Okay, So what does this do that something like

893
00:44:09,760 --> 00:44:11,279
Speaker 1: a fire TV doesn't.

894
00:44:11,000 --> 00:44:14,359
Speaker 10: Do, or you know, it comes with a remote, and

895
00:44:14,400 --> 00:44:16,080
Speaker 10: it comes with cloud storage.

896
00:44:17,000 --> 00:44:21,160
Speaker 1: Okay, and does it promise It says allows you to

897
00:44:21,200 --> 00:44:24,520
Speaker 1: watch local and top cable channels without cable So is

898
00:44:24,560 --> 00:44:27,319
Speaker 1: there something that it does that I'm still trying to

899
00:44:27,320 --> 00:44:30,000
Speaker 1: figure out why it's better than something else out there

900
00:44:30,080 --> 00:44:32,400
Speaker 1: that doesn't seem to promise the world. And also it's

901
00:44:32,440 --> 00:44:34,040
Speaker 1: three hundred and twenty nine dollars.

902
00:44:34,280 --> 00:44:38,239
Speaker 10: Yeah, I know that's a lot. I realized I can

903
00:44:38,280 --> 00:44:40,960
Speaker 10: go with Roku a lot cheaper. Yeah, but if I

904
00:44:41,760 --> 00:44:46,759
Speaker 10: want one or two network, if I want ABC or

905
00:44:46,760 --> 00:44:51,239
Speaker 10: Fox News or NBC once in the Great While, I

906
00:44:51,280 --> 00:44:53,239
Speaker 10: would be able to get it with this device, right,

907
00:44:53,560 --> 00:44:54,200
Speaker 10: I don't think so?

908
00:44:54,320 --> 00:44:54,400
Speaker 11: No.

909
00:44:54,600 --> 00:44:58,080
Speaker 1: I mean it says it's promising every single cable channel

910
00:44:58,080 --> 00:45:02,520
Speaker 1: out there, including Cinemax, h BO, ABC News, BBC America,

911
00:45:03,120 --> 00:45:04,680
Speaker 1: CNN Discovery Channel.

912
00:45:05,640 --> 00:45:08,960
Speaker 10: Let me ask you this, here's my question bottom line.

913
00:45:08,680 --> 00:45:13,320
Speaker 10: If this is priating, why is it available on Amazon?

914
00:45:14,320 --> 00:45:15,399
Speaker 10: Why are they selling it?

915
00:45:15,600 --> 00:45:17,640
Speaker 1: Well, I mean Amazon sells a lot of stuff. And

916
00:45:17,880 --> 00:45:21,879
Speaker 1: number two, the system itself may not be illegal, it's

917
00:45:21,880 --> 00:45:24,440
Speaker 1: just software. Now, the software on it and how it

918
00:45:24,480 --> 00:45:27,799
Speaker 1: gets these channels may not always work. And believe me,

919
00:45:27,840 --> 00:45:30,000
Speaker 1: I get this question all the time from people. They

920
00:45:30,040 --> 00:45:32,719
Speaker 1: send me these emails that say, Rich, I'm looking at

921
00:45:32,760 --> 00:45:34,640
Speaker 1: this box and they all have a million different names.

922
00:45:34,880 --> 00:45:36,719
Speaker 1: The name of this game is that they're going to

923
00:45:36,760 --> 00:45:38,839
Speaker 1: sell you this box, and it may or may not work.

924
00:45:38,880 --> 00:45:41,120
Speaker 1: It may or may not do what it promises to do.

925
00:45:41,560 --> 00:45:44,440
Speaker 1: And so for that reason, I cannot recommend anything close

926
00:45:44,480 --> 00:45:47,640
Speaker 1: to these black boxes. Back in the day, people had

927
00:45:47,760 --> 00:45:50,480
Speaker 1: cable boxes that were black boxes that got all the channels.

928
00:45:50,520 --> 00:45:54,120
Speaker 1: Sometimes they work, sometimes they didn't. Again, it's a gray area.

929
00:45:54,200 --> 00:45:56,920
Speaker 1: I'm not saying it's doing something illegal. I'm just not

930
00:45:57,000 --> 00:45:59,640
Speaker 1: sure what it's doing, and I know for sure that

931
00:45:59,680 --> 00:46:02,920
Speaker 1: it's not doing what it should be doing. Like something

932
00:46:02,960 --> 00:46:06,040
Speaker 1: like a Roku box or a fire TV or an

933
00:46:06,080 --> 00:46:09,719
Speaker 1: Apple TV. Those are regulated. They've got apps in there

934
00:46:09,760 --> 00:46:12,839
Speaker 1: that are vetted, and they've got official apps from these providers.

935
00:46:13,320 --> 00:46:16,680
Speaker 1: This box maybe just getting a stream of different channels

936
00:46:17,000 --> 00:46:19,960
Speaker 1: pulling it from the internet somewhere. It's just not something

937
00:46:19,960 --> 00:46:23,600
Speaker 1: I can recommend. So I would recommend something like a

938
00:46:23,640 --> 00:46:26,719
Speaker 1: fire TV if you want the functionality and have that

939
00:46:26,760 --> 00:46:30,160
Speaker 1: web browser. I think that's probably the best. Roku is

940
00:46:30,239 --> 00:46:33,360
Speaker 1: also a very good choice as well. Apple TV is

941
00:46:33,360 --> 00:46:37,279
Speaker 1: probably the least flexible when it comes to getting other programming,

942
00:46:37,320 --> 00:46:40,799
Speaker 1: although you can always mirror your phone from there as well.

943
00:46:40,840 --> 00:46:43,239
Speaker 1: But I would I'm not paying three hundred and twenty

944
00:46:43,280 --> 00:46:46,440
Speaker 1: nine dollars for this device. And the reason you know

945
00:46:47,000 --> 00:46:49,920
Speaker 1: that Amazon sells it is it's software and it's hardware.

946
00:46:50,000 --> 00:46:52,760
Speaker 1: So what you do with it, you know, it depends

947
00:46:52,800 --> 00:46:55,040
Speaker 1: on the end user. But it's promising the world. It's

948
00:46:55,040 --> 00:46:59,160
Speaker 1: promising every single cable channel. And while it's not saying that,

949
00:47:00,480 --> 00:47:04,160
Speaker 1: you know, it's illegal, it's definitely not something that is

950
00:47:05,680 --> 00:47:10,520
Speaker 1: standard for many people. So that is my recommendation. Thanks

951
00:47:10,520 --> 00:47:12,960
Speaker 1: for calling me and Gail. I would just go with

952
00:47:13,200 --> 00:47:15,680
Speaker 1: a Roku or a fire TV. I think that's going

953
00:47:15,719 --> 00:47:17,120
Speaker 1: to be a lot better for what you need and

954
00:47:17,160 --> 00:47:19,840
Speaker 1: you can easily, you know, lower your cable bill with

955
00:47:19,880 --> 00:47:22,120
Speaker 1: one of those two things. All right, coming up, we'll

956
00:47:22,120 --> 00:47:25,399
Speaker 1: talk about Amazon closing this program, we'll talk about Instagram's

957
00:47:25,440 --> 00:47:27,839
Speaker 1: new settings. Plus I've got a great guest to talk

958
00:47:27,880 --> 00:47:31,080
Speaker 1: about cybersecurity. You won't want to miss it. Rich on

959
00:47:31,160 --> 00:47:34,560
Speaker 1: Tech coming your way, phone number triple eight, Rich one,

960
00:47:34,600 --> 00:47:38,440
Speaker 1: Oh one eight eight eight rich one oh one. Welcome

961
00:47:38,440 --> 00:47:40,960
Speaker 1: back to Rich on Tech. This is the show where

962
00:47:41,000 --> 00:47:44,040
Speaker 1: we talk about technology and the stuff I think you

963
00:47:44,040 --> 00:47:46,160
Speaker 1: should know about happening in the tech world. My name

964
00:47:46,200 --> 00:47:49,120
Speaker 1: is rich Demiro, Tech reporter at KTLA Channel five in

965
00:47:49,280 --> 00:47:52,719
Speaker 1: Los Angeles. Phone number to the show triple eight, Rich

966
00:47:52,840 --> 00:47:55,799
Speaker 1: one oh one, triple eight, Rich one oh one. Let's

967
00:47:55,800 --> 00:47:59,239
Speaker 1: get your call on today's show. Gail really hit a

968
00:47:59,239 --> 00:48:01,680
Speaker 1: nerve with me because I was thinking about, you know,

969
00:48:02,440 --> 00:48:04,560
Speaker 1: it's one of these things where we all want stuff

970
00:48:04,560 --> 00:48:08,280
Speaker 1: for free, right, I mean, who doesn't want programming for free?

971
00:48:08,600 --> 00:48:11,640
Speaker 1: And you know I work in broadcast television. We give

972
00:48:11,680 --> 00:48:14,960
Speaker 1: away our programming for free. But you know, other than that,

973
00:48:15,600 --> 00:48:18,360
Speaker 1: you want Netflix, you gotta pay. You want Showtime, you

974
00:48:18,400 --> 00:48:20,920
Speaker 1: gotta pay. I mean, there's an entire city that I

975
00:48:20,960 --> 00:48:23,360
Speaker 1: live in that's built up around people making a living

976
00:48:23,880 --> 00:48:26,719
Speaker 1: making TV shows and movies, and they don't give them

977
00:48:26,719 --> 00:48:29,760
Speaker 1: away for free. Now, they do if there's ads attached

978
00:48:29,800 --> 00:48:31,560
Speaker 1: to them, but that's not what we're talking about here.

979
00:48:31,960 --> 00:48:34,800
Speaker 1: These boxes that let you get these channels or promise

980
00:48:34,880 --> 00:48:37,040
Speaker 1: these channels. I mean, just looking at the website for

981
00:48:37,080 --> 00:48:40,319
Speaker 1: the box you mentioned, there's no way that you could

982
00:48:40,320 --> 00:48:43,080
Speaker 1: get every movie for free, every sporting event for free,

983
00:48:43,120 --> 00:48:46,279
Speaker 1: every game you want to watch for free. I mean,

984
00:48:46,320 --> 00:48:48,520
Speaker 1: I pay eighty five bucks a month for YouTube TV,

985
00:48:48,640 --> 00:48:52,400
Speaker 1: and somehow this box is promising those same very channels

986
00:48:52,440 --> 00:48:53,960
Speaker 1: for free. It just doesn't make sense.

987
00:48:54,640 --> 00:48:55,319
Speaker 2: Could you do it?

988
00:48:55,480 --> 00:48:55,719
Speaker 9: Sure?

989
00:48:55,840 --> 00:48:56,360
Speaker 2: Go ahead?

990
00:48:56,640 --> 00:48:58,439
Speaker 1: I mean, I can't stop you from paying three hundred

991
00:48:58,480 --> 00:49:01,120
Speaker 1: and twenty nine dollars for a box that promises the world.

992
00:49:01,640 --> 00:49:04,200
Speaker 1: But at the same time, do you really want to

993
00:49:04,239 --> 00:49:07,520
Speaker 1: spend that money on something that's unproven. There's no support

994
00:49:07,600 --> 00:49:10,200
Speaker 1: for it, it could go away at any time. What's

995
00:49:10,239 --> 00:49:13,759
Speaker 1: the software update look like? What do the apps look like?

996
00:49:13,800 --> 00:49:16,879
Speaker 1: How do you install apps on this thing? So if

997
00:49:16,920 --> 00:49:19,719
Speaker 1: you want programming, you've got to be prepared to pay

998
00:49:19,760 --> 00:49:22,680
Speaker 1: for programming. There's plenty of free places to watch TV

999
00:49:22,800 --> 00:49:28,200
Speaker 1: at this point. There's a service called Tableau sorry Pluto,

1000
00:49:28,280 --> 00:49:30,520
Speaker 1: I'm thinking Tableau for over the air if you want to.

1001
00:49:31,440 --> 00:49:33,120
Speaker 1: If you want to, just set up an antenna so

1002
00:49:33,120 --> 00:49:37,399
Speaker 1: you can do that. But you've got Pluto TV. You've

1003
00:49:37,440 --> 00:49:40,880
Speaker 1: got to be TV. And these are legitimate, you know.

1004
00:49:40,920 --> 00:49:45,000
Speaker 1: These are websites that are created by the content companies

1005
00:49:45,440 --> 00:49:48,120
Speaker 1: that have advertising, and so it's kind of like over

1006
00:49:48,160 --> 00:49:50,759
Speaker 1: the air programming, but on the Internet, and you can

1007
00:49:50,800 --> 00:49:55,000
Speaker 1: do to be Peacock has a level of free. There's

1008
00:49:55,040 --> 00:49:57,960
Speaker 1: a whole bunch of these things. Roku channel has free.

1009
00:49:58,360 --> 00:49:59,040
Speaker 2: There's a lot of.

1010
00:49:58,960 --> 00:50:03,120
Speaker 1: Ways you can watch for stuff on the different boxes

1011
00:50:03,160 --> 00:50:06,360
Speaker 1: from Google and Apple and Amazon.

1012
00:50:06,520 --> 00:50:08,040
Speaker 2: So, I know Gail.

1013
00:50:07,840 --> 00:50:09,799
Speaker 1: Didn't like the answer that I had, but I just

1014
00:50:09,880 --> 00:50:11,560
Speaker 1: have to put it out there that, you know, I

1015
00:50:11,600 --> 00:50:13,279
Speaker 1: feel like there's a lot of people that make a

1016
00:50:13,280 --> 00:50:15,640
Speaker 1: living on this stuff. And sure pirating has been going

1017
00:50:15,640 --> 00:50:18,439
Speaker 1: on forever. You just have to choose whether you want

1018
00:50:18,440 --> 00:50:19,880
Speaker 1: to do that. You know, it really comes down to

1019
00:50:19,920 --> 00:50:20,719
Speaker 1: personal integrity.

1020
00:50:20,760 --> 00:50:21,080
Speaker 2: I think.

1021
00:50:22,320 --> 00:50:26,640
Speaker 1: Okay, let's talk about Amazon Smile. Amazon Smile is a

1022
00:50:26,760 --> 00:50:31,440
Speaker 1: program that Amazon started to help donate money to charities,

1023
00:50:31,480 --> 00:50:34,719
Speaker 1: and it didn't really cost anything extra for shoppers. Shoppers

1024
00:50:34,760 --> 00:50:36,960
Speaker 1: just had to go to smile dot Amazon dot com,

1025
00:50:37,280 --> 00:50:40,600
Speaker 1: choose a charity, and Amazon would donate a small percentage

1026
00:50:40,600 --> 00:50:44,200
Speaker 1: of whatever they shop For the financial side of it,

1027
00:50:45,160 --> 00:50:47,440
Speaker 1: they would donate this to charities. And so this started

1028
00:50:47,440 --> 00:50:50,920
Speaker 1: in twenty thirteen, and they said there's been over a

1029
00:50:50,960 --> 00:50:54,680
Speaker 1: million organizations that signed up for this and that used it.

1030
00:50:54,719 --> 00:50:58,080
Speaker 1: But now they are winding it down. Amazon Smile will

1031
00:50:58,120 --> 00:51:02,239
Speaker 1: shut down by February twentieth, twenty twenty three, and so

1032
00:51:02,480 --> 00:51:04,440
Speaker 1: to help with the charities that are part of this

1033
00:51:05,000 --> 00:51:07,160
Speaker 1: program that are no longer going to get money, Amazon's

1034
00:51:07,160 --> 00:51:10,320
Speaker 1: going to give them a one time donation that's equivalent

1035
00:51:10,360 --> 00:51:12,520
Speaker 1: to three months of what they earned in twenty twenty

1036
00:51:12,520 --> 00:51:15,160
Speaker 1: two through the program. And for some of these charities,

1037
00:51:15,200 --> 00:51:17,680
Speaker 1: they earned, you know, maybe a lot, maybe a little.

1038
00:51:17,719 --> 00:51:19,680
Speaker 1: I got one person that message me and said, look,

1039
00:51:19,719 --> 00:51:21,680
Speaker 1: I run a charity, and the money we got from

1040
00:51:21,719 --> 00:51:25,000
Speaker 1: this just wasn't very substantial, but it kind of made

1041
00:51:25,040 --> 00:51:27,680
Speaker 1: people feel good, and I think that's why Amazon did it.

1042
00:51:28,000 --> 00:51:28,719
Speaker 2: But they didn't make.

1043
00:51:28,640 --> 00:51:31,160
Speaker 1: It very easy to use it, because every time you

1044
00:51:31,200 --> 00:51:34,240
Speaker 1: wanted to use it, your Amazon page would not default

1045
00:51:34,280 --> 00:51:36,600
Speaker 1: to the Smile page, and if you didn't check out

1046
00:51:36,640 --> 00:51:39,440
Speaker 1: through the Smile page, it wouldn't give the donation. So

1047
00:51:39,480 --> 00:51:41,040
Speaker 1: I think that Amazon could have made this a lot

1048
00:51:41,080 --> 00:51:42,200
Speaker 1: easier if they've really.

1049
00:51:42,040 --> 00:51:42,800
Speaker 2: Wanted to donate.

1050
00:51:43,760 --> 00:51:46,880
Speaker 1: The website said they donated about four hundred million dollars

1051
00:51:46,920 --> 00:51:50,960
Speaker 1: over the past decade or so, But I mean to Amazon,

1052
00:51:51,000 --> 00:51:52,959
Speaker 1: that's that's you know, to charities, that's a lot of money.

1053
00:51:53,000 --> 00:51:54,520
Speaker 2: I'm not sure if that was a lot to Amazon.

1054
00:51:55,400 --> 00:51:59,560
Speaker 1: Once Amazon Smile closes, Amazon is advising charities to seek

1055
00:51:59,560 --> 00:52:02,759
Speaker 1: support by creating a wish list. But see, here's the deal.

1056
00:52:02,800 --> 00:52:05,600
Speaker 1: A wish list is very different than just shopping on Amazon.

1057
00:52:05,920 --> 00:52:08,440
Speaker 1: A wish list you have to go on know the charity,

1058
00:52:08,840 --> 00:52:12,839
Speaker 1: choose the item, and purchase it. Whereas if you go

1059
00:52:12,960 --> 00:52:16,160
Speaker 1: to you know, Amazon's Smile, it's just a portion of

1060
00:52:16,200 --> 00:52:18,320
Speaker 1: whatever you're spending is getting sent to this charity. So

1061
00:52:18,320 --> 00:52:21,080
Speaker 1: I think it was a lot easier that way. Amazon says, look,

1062
00:52:21,080 --> 00:52:23,040
Speaker 1: we're not going to never you know, give money to

1063
00:52:23,120 --> 00:52:26,680
Speaker 1: charities again. We support a bunch of charities, including housing equity,

1064
00:52:27,440 --> 00:52:32,560
Speaker 1: future engineer charities, community programs for food banks, disaster relief charities,

1065
00:52:32,600 --> 00:52:35,840
Speaker 1: and also community giving, which is, you know, things like

1066
00:52:35,880 --> 00:52:39,800
Speaker 1: youth sport leagues. So Amazon, I think going through a

1067
00:52:39,920 --> 00:52:42,319
Speaker 1: change like every other tech company right now, where they

1068
00:52:42,360 --> 00:52:45,160
Speaker 1: are saying, look, you know, we've got to cut costs

1069
00:52:45,160 --> 00:52:47,120
Speaker 1: in different places. It's sad that this was one of

1070
00:52:47,160 --> 00:52:49,400
Speaker 1: the places that they decided to cut. But if you

1071
00:52:49,440 --> 00:52:52,160
Speaker 1: have a school or church or whoever uses that, it

1072
00:52:52,280 --> 00:52:57,160
Speaker 1: definitely will be an impact. All right, Instagram, I was

1073
00:52:57,200 --> 00:53:00,560
Speaker 1: talking about this and kind of teasing this throughout the show. Here,

1074
00:53:01,120 --> 00:53:04,840
Speaker 1: this is a new program that Instagram has called quiet Mode.

1075
00:53:05,239 --> 00:53:08,040
Speaker 1: Now we know that these tech companies made the name

1076
00:53:08,080 --> 00:53:10,359
Speaker 1: for themselves by getting us to use them as much

1077
00:53:10,440 --> 00:53:13,239
Speaker 1: as possible. And what that's done is if you don't

1078
00:53:13,239 --> 00:53:17,360
Speaker 1: have any self control, it's really tough to stop using

1079
00:53:17,400 --> 00:53:21,520
Speaker 1: these programs like Facebook and Instagram and TikTok. And so

1080
00:53:21,960 --> 00:53:24,080
Speaker 1: these tech companies are now getting hip to this. And

1081
00:53:24,120 --> 00:53:26,440
Speaker 1: it's not because they want to make you stop using it.

1082
00:53:26,440 --> 00:53:29,759
Speaker 1: It's because they fear regulators, and they fear rules and

1083
00:53:30,000 --> 00:53:33,160
Speaker 1: laws that may stop people from using these as much,

1084
00:53:33,360 --> 00:53:35,640
Speaker 1: and so they're trying to do their own thing to

1085
00:53:35,760 --> 00:53:38,560
Speaker 1: keep them from being regulated. And so Instagram knows this.

1086
00:53:38,640 --> 00:53:40,640
Speaker 1: So now they have this new feature called quiet Mode

1087
00:53:40,719 --> 00:53:44,000
Speaker 1: on Instagram, and it's aimed at teenagers, but anyone can

1088
00:53:44,040 --> 00:53:46,840
Speaker 1: turn it on and quiet Mode kind of functions the

1089
00:53:46,880 --> 00:53:48,719
Speaker 1: same way that you would have on your phone. When

1090
00:53:48,760 --> 00:53:51,920
Speaker 1: you're in quiet mode, they're going to send someone that

1091
00:53:52,040 --> 00:53:54,319
Speaker 1: sends you a message and auto reply. This says, hey,

1092
00:53:54,600 --> 00:53:57,279
Speaker 1: Rich is trying to take a break from Instagram. You

1093
00:53:57,320 --> 00:53:59,640
Speaker 1: can turn on this at night, you can turn it

1094
00:53:59,680 --> 00:54:02,360
Speaker 1: on any schedule you want. But they're going to prompt

1095
00:54:02,400 --> 00:54:05,080
Speaker 1: teenagers to turn on quiet mode when they spend a

1096
00:54:05,120 --> 00:54:08,760
Speaker 1: lot of time on Instagram late at night. Quiet mode

1097
00:54:08,840 --> 00:54:11,239
Speaker 1: is already available today. You can check your settings to

1098
00:54:11,320 --> 00:54:14,399
Speaker 1: see you know what your quiet mode is enabled for

1099
00:54:15,280 --> 00:54:17,040
Speaker 1: or if you want to turn it on. I think

1100
00:54:17,080 --> 00:54:18,960
Speaker 1: this is a smart thing because we need boundaries. I

1101
00:54:18,960 --> 00:54:21,120
Speaker 1: did a story where teenagers still leave their phone on

1102
00:54:21,239 --> 00:54:25,240
Speaker 1: with the notifications chiming throughout the evening because while they're sleeping,

1103
00:54:25,239 --> 00:54:28,120
Speaker 1: they don't want to miss anything. That's just wild to me.

1104
00:54:28,200 --> 00:54:30,600
Speaker 1: I can't believe that people would actually do that. So

1105
00:54:31,000 --> 00:54:33,920
Speaker 1: if you're using too much Instagram, use those settings to

1106
00:54:33,960 --> 00:54:36,759
Speaker 1: kind of set some time limits on things. Coming up,

1107
00:54:36,800 --> 00:54:39,560
Speaker 1: I've got a great guest, doctor Chris Pearson, CEO of

1108
00:54:39,640 --> 00:54:41,960
Speaker 1: Black Cloak. We're going to talk cybersecurity and how to

1109
00:54:42,040 --> 00:54:45,879
Speaker 1: keep yourself protected on the Internet. You're listening to rich

1110
00:54:45,920 --> 00:54:49,840
Speaker 1: on Tech. Welcome back to rich on Tech. This is

1111
00:54:49,880 --> 00:54:52,760
Speaker 1: the show where we talk about tech stuff and answer

1112
00:54:52,800 --> 00:54:55,600
Speaker 1: your questions as well. Phone lines are open at triple

1113
00:54:55,600 --> 00:54:59,160
Speaker 1: A rich one, oh one. My next guest is a

1114
00:54:59,320 --> 00:55:02,440
Speaker 1: cyber SGUs security expert. It is doctor Chris Pearson. He's

1115
00:55:02,480 --> 00:55:06,640
Speaker 1: the founder and CEO of black Cloak. Chris, thanks for

1116
00:55:06,719 --> 00:55:07,800
Speaker 1: joining me on this Saturday.

1117
00:55:08,480 --> 00:55:09,680
Speaker 11: Hey, not a problem, can you hear me?

1118
00:55:09,719 --> 00:55:14,080
Speaker 1: Okay, I hear you. Great, So, Chris. I'm reading this

1119
00:55:14,480 --> 00:55:19,440
Speaker 1: headline about T Mobile and thirty seven million accounts, you know,

1120
00:55:19,640 --> 00:55:23,640
Speaker 1: exposed in the latest data breach, and this is how

1121
00:55:23,640 --> 00:55:27,000
Speaker 1: they play it down on their blog. No passwords, payment

1122
00:55:27,040 --> 00:55:30,680
Speaker 1: card information, social security numbers, government ID numbers, or financial

1123
00:55:30,719 --> 00:55:35,640
Speaker 1: account information were compromised. Only some basic customer information, nearly

1124
00:55:35,960 --> 00:55:39,080
Speaker 1: of which the type is widely available in marketing databases

1125
00:55:39,160 --> 00:55:43,520
Speaker 1: or directories, was obtained, including name, billing address, email phone

1126
00:55:43,600 --> 00:55:46,160
Speaker 1: number data, birth account number, and information such as the

1127
00:55:46,200 --> 00:55:48,720
Speaker 1: number of lines on the account and service plan features.

1128
00:55:49,160 --> 00:55:50,800
Speaker 1: Sounds to me like they got a bunch of stuff

1129
00:55:50,800 --> 00:55:51,680
Speaker 1: that's pretty good.

1130
00:55:51,800 --> 00:55:53,480
Speaker 2: Do I want that stuff out there? Probably not.

1131
00:55:54,800 --> 00:55:58,040
Speaker 11: No, you really don't. What you want is to be

1132
00:55:58,120 --> 00:56:01,200
Speaker 11: able to trust third party, these folks that you are

1133
00:56:01,239 --> 00:56:05,160
Speaker 11: sharing your information with, to actually keep that quote unquote

1134
00:56:05,160 --> 00:56:09,719
Speaker 11: subscriber information confidential. To keep it private. I mean that's

1135
00:56:10,280 --> 00:56:13,160
Speaker 11: part of the job of offering services to other parties.

1136
00:56:13,560 --> 00:56:17,320
Speaker 11: And in fact, that information is useful. It's useful for

1137
00:56:18,000 --> 00:56:20,960
Speaker 11: missing attacks that the tax that are via SMS. I

1138
00:56:21,040 --> 00:56:24,359
Speaker 11: e via text because now you know the phone number

1139
00:56:24,400 --> 00:56:28,000
Speaker 11: that somebody has for a mobile number, you know their address,

1140
00:56:28,719 --> 00:56:30,440
Speaker 11: you know a little bit about them, and so you

1141
00:56:30,440 --> 00:56:33,040
Speaker 11: can do some social engineering, you could do some fishing,

1142
00:56:33,280 --> 00:56:36,719
Speaker 11: you could do some smishing, and quite honestly, with that

1143
00:56:37,120 --> 00:56:41,160
Speaker 11: text message, that's what most banks, financial accounts and others

1144
00:56:41,239 --> 00:56:44,839
Speaker 11: use to send a verification code to your phone. If

1145
00:56:44,880 --> 00:56:47,600
Speaker 11: somebody has all that information about your phone, your phone number,

1146
00:56:47,640 --> 00:56:49,680
Speaker 11: your service and all the rest, there are ways that

1147
00:56:49,719 --> 00:56:52,720
Speaker 11: cyber criminals can go ahead and attack you. So it's

1148
00:56:53,040 --> 00:56:56,680
Speaker 11: a lot of subscriber information really juice the information. A

1149
00:56:56,680 --> 00:56:59,120
Speaker 11: lot of it is publicly available, but this is a

1150
00:56:59,160 --> 00:57:01,600
Speaker 11: Trevor research for cyber criminal Yeah.

1151
00:57:01,600 --> 00:57:03,680
Speaker 1: And these companies, you know, their job is to play

1152
00:57:03,719 --> 00:57:06,360
Speaker 1: is to downplay any sort of data breach, and you know,

1153
00:57:06,600 --> 00:57:08,480
Speaker 1: I get it. That's their job is to say, look,

1154
00:57:08,760 --> 00:57:10,680
Speaker 1: this is not that big of a deal. It's just

1155
00:57:10,719 --> 00:57:13,600
Speaker 1: your name and address and phone number something. You said

1156
00:57:14,080 --> 00:57:16,440
Speaker 1: the smishing, So can you explain that. I think that's

1157
00:57:16,440 --> 00:57:18,400
Speaker 1: the first time I've heard that term. What is smishing?

1158
00:57:19,480 --> 00:57:25,400
Speaker 11: Yeah, so smashing is going to be phishing via SMS

1159
00:57:25,440 --> 00:57:28,760
Speaker 11: text messages. So just like you receive in your email

1160
00:57:28,800 --> 00:57:32,400
Speaker 11: maybe your Gmail or Yaho. You'll receive an email that says, hey,

1161
00:57:33,640 --> 00:57:37,080
Speaker 11: your PayPal accounts been suspended, your Netflix account, we need

1162
00:57:37,120 --> 00:57:40,800
Speaker 11: new payment information, your bank needs a new credit card. Well,

1163
00:57:41,080 --> 00:57:44,760
Speaker 11: folks are used to answering and seeing messages from their

1164
00:57:44,800 --> 00:57:49,280
Speaker 11: accounts via text message all the time. Cyber criminals have

1165
00:57:49,360 --> 00:57:51,840
Speaker 11: gone ahead and use that as a mechanism for attack

1166
00:57:51,960 --> 00:57:55,280
Speaker 11: because something like ninety nine percent plus of all text

1167
00:57:55,280 --> 00:57:57,840
Speaker 11: messages get read, and so the bad guys know that

1168
00:57:57,880 --> 00:57:59,640
Speaker 11: you're going to read it, and so what they'll do

1169
00:57:59,680 --> 00:58:04,400
Speaker 11: is say, Hey, this is Larry, account representative from ACME Bank.

1170
00:58:05,280 --> 00:58:07,840
Speaker 11: Your account is going to be locked, your your credit

1171
00:58:07,920 --> 00:58:09,680
Speaker 11: card is going to be locked because we don't have

1172
00:58:09,680 --> 00:58:12,240
Speaker 11: the right information for you. Click care on this link

1173
00:58:12,280 --> 00:58:16,680
Speaker 11: to go ahead and confirm, reconfirm this information, and then

1174
00:58:16,720 --> 00:58:19,080
Speaker 11: we'll get your account all set. Or maybe it's Hulu

1175
00:58:19,120 --> 00:58:21,280
Speaker 11: and it's a Friday night, or Disney Plus and it's

1176
00:58:21,280 --> 00:58:23,640
Speaker 11: a Friday night, whatever it is. Those are attacks that

1177
00:58:23,680 --> 00:58:27,240
Speaker 11: are directed towards you as a as an individual, and

1178
00:58:27,400 --> 00:58:29,920
Speaker 11: if you have that number, if you have your cell

1179
00:58:29,960 --> 00:58:32,320
Speaker 11: phone number, can tie it to a person and address

1180
00:58:32,360 --> 00:58:35,760
Speaker 11: other defined information, you can make that attack all that

1181
00:58:35,880 --> 00:58:39,560
Speaker 11: much more likely and believable, and once the person clicks,

1182
00:58:39,800 --> 00:58:42,080
Speaker 11: they're had. They're the bait, they're the target.

1183
00:58:42,600 --> 00:58:45,200
Speaker 1: And what's so tricky about this new type of targeting

1184
00:58:45,360 --> 00:58:48,000
Speaker 1: is that you do get texts from your bank, Like

1185
00:58:48,040 --> 00:58:50,520
Speaker 1: if you use your credit card and you know, the

1186
00:58:50,920 --> 00:58:52,960
Speaker 1: bank texts you it says, hey, was this you that

1187
00:58:53,080 --> 00:58:55,360
Speaker 1: just tried to make this purchase a best buy? So

1188
00:58:55,400 --> 00:58:59,600
Speaker 1: they're actually using those and these bad actors are taking

1189
00:58:59,640 --> 00:59:02,920
Speaker 1: that kind of twisting it on us to take advantage

1190
00:59:02,920 --> 00:59:05,160
Speaker 1: of us because we don't Sometimes it's tough to tell

1191
00:59:05,240 --> 00:59:06,760
Speaker 1: is it really coming from my bank or is it

1192
00:59:06,800 --> 00:59:08,440
Speaker 1: coming from someone that's just trying.

1193
00:59:08,280 --> 00:59:08,640
Speaker 2: To get me.

1194
00:59:09,720 --> 00:59:13,439
Speaker 11: Look, it's one of those things where we expect, we want,

1195
00:59:13,480 --> 00:59:18,920
Speaker 11: and quite honestly even demand, right that our institutions communicate

1196
00:59:19,320 --> 00:59:24,080
Speaker 11: with us via easy to understand mediums, via quick messages

1197
00:59:24,120 --> 00:59:28,160
Speaker 11: so you don't waste our time. And so for text messages,

1198
00:59:28,240 --> 00:59:31,600
Speaker 11: that's quite honestly what we consumers want, and it plays

1199
00:59:31,640 --> 00:59:33,920
Speaker 11: right into the hands of cyber criminals. And I will

1200
00:59:33,960 --> 00:59:35,680
Speaker 11: tell you even more, it's like when you take a

1201
00:59:35,720 --> 00:59:37,600
Speaker 11: look at when you take a look at the attacks

1202
00:59:37,640 --> 00:59:41,040
Speaker 11: that just happened on Uber and Twilio this past summer

1203
00:59:41,720 --> 00:59:46,760
Speaker 11: and actually we just released earlier earlier today, get it

1204
00:59:46,800 --> 00:59:52,720
Speaker 11: again another attack. These were targeted towards employees via SMS text.

1205
00:59:52,880 --> 00:59:56,960
Speaker 11: So they're going around corporate defenses, targeting employees and their

1206
00:59:57,000 --> 00:59:59,720
Speaker 11: personal devices. And if you said, well, where can somebody

1207
00:59:59,760 --> 01:00:02,800
Speaker 11: get a treasure trove of information such as all the

1208
01:00:02,840 --> 01:00:06,400
Speaker 11: mobile numbers for everyone who works at this defense company

1209
01:00:06,680 --> 01:00:09,920
Speaker 11: or this high tech company or this BioMed pharmaceutical company,

1210
01:00:10,160 --> 01:00:11,920
Speaker 11: Well you don't have to look any further than this

1211
01:00:12,040 --> 01:00:13,480
Speaker 11: team mobile breach. Unfortunately.

1212
01:00:14,240 --> 01:00:16,920
Speaker 1: We're talking with doctor Chris Pearson, CEO and founder of

1213
01:00:17,040 --> 01:00:20,760
Speaker 1: black Cloak, a cybersecurity expert. Chris, can you talk about

1214
01:00:21,000 --> 01:00:23,960
Speaker 1: some of the ways to know if your email or

1215
01:00:24,000 --> 01:00:26,960
Speaker 1: password has been compromised, because now you know, people get

1216
01:00:26,960 --> 01:00:29,760
Speaker 1: emails to say, hey, we found your password in a database,

1217
01:00:29,880 --> 01:00:32,680
Speaker 1: or even Chrome will send you a message that says, hey,

1218
01:00:32,680 --> 01:00:35,680
Speaker 1: we found when of your passwords was exposed. Can you

1219
01:00:35,720 --> 01:00:37,920
Speaker 1: tell people how we can figure out how to see that.

1220
01:00:39,520 --> 01:00:41,800
Speaker 11: Yeah, So there are a few things that consumers can

1221
01:00:41,800 --> 01:00:44,680
Speaker 11: do that are, you know, a little bit easier. We

1222
01:00:44,800 --> 01:00:47,360
Speaker 11: like keeping it easy so people know how to do

1223
01:00:47,400 --> 01:00:50,040
Speaker 11: it and can rely upon it. Like, just like you said,

1224
01:00:50,040 --> 01:00:56,640
Speaker 11: they're baking in identifications of breaches into browsers like Chrome

1225
01:00:56,960 --> 01:00:59,720
Speaker 11: or into other services, so you can use something like that.

1226
01:01:00,000 --> 01:01:02,000
Speaker 11: You can even see some of the same stuff through

1227
01:01:02,040 --> 01:01:05,040
Speaker 11: password vaults, and you can even see stuff through maybe

1228
01:01:05,160 --> 01:01:08,720
Speaker 11: an external website like have I Been Poned? And what

1229
01:01:08,760 --> 01:01:11,800
Speaker 11: that will do is allows you to look at your

1230
01:01:12,040 --> 01:01:15,760
Speaker 11: email address and then if your email address you so

1231
01:01:16,040 --> 01:01:20,280
Speaker 11: crisitgmail dot com, if that is tied to the T

1232
01:01:20,440 --> 01:01:23,440
Speaker 11: mobile breach, when a treasure trope of information is found

1233
01:01:23,480 --> 01:01:26,120
Speaker 11: on the dark web, when a treasure trope of information

1234
01:01:26,240 --> 01:01:28,800
Speaker 11: is found that has been hacked, and I'll say, hey,

1235
01:01:29,800 --> 01:01:32,520
Speaker 11: you're part of this breach. Sometimes you don't know if

1236
01:01:32,560 --> 01:01:34,960
Speaker 11: your password is fully exposed or not. The fact of

1237
01:01:34,960 --> 01:01:38,400
Speaker 11: the matter is if your user name has been part

1238
01:01:38,400 --> 01:01:41,520
Speaker 11: of a breach, the easiest thing to do is to

1239
01:01:41,600 --> 01:01:44,960
Speaker 11: just go ahead to that service, whatever it might be,

1240
01:01:45,480 --> 01:01:49,400
Speaker 11: to go to that service, log in, change the password,

1241
01:01:49,600 --> 01:01:53,680
Speaker 11: and make sure dual factor authentication is set up and

1242
01:01:53,760 --> 01:01:56,520
Speaker 11: on the account that'll enable a text message to come

1243
01:01:56,560 --> 01:02:00,000
Speaker 11: to your phone to verify the ownership of that account

1244
01:02:00,160 --> 01:02:02,640
Speaker 11: or secure it. But there are lots of mediums and

1245
01:02:02,680 --> 01:02:06,240
Speaker 11: mechanisms that people can use to go ahead and understand

1246
01:02:06,400 --> 01:02:11,840
Speaker 11: more about what is happening to their personal information post breach,

1247
01:02:12,120 --> 01:02:15,920
Speaker 11: once it's been stolen, once it's been used by cybercriminals.

1248
01:02:16,280 --> 01:02:18,640
Speaker 1: So the website you mentioned have I Been Poned? Have

1249
01:02:18,920 --> 01:02:23,320
Speaker 1: I Been Pwned? Dot Com? Now people are going to

1250
01:02:23,400 --> 01:02:25,840
Speaker 1: ask it says for your phone number or email?

1251
01:02:26,000 --> 01:02:26,560
Speaker 2: Is it okay?

1252
01:02:26,680 --> 01:02:28,640
Speaker 1: Is it safe to put your phone number or email

1253
01:02:28,680 --> 01:02:29,640
Speaker 1: into this website?

1254
01:02:31,000 --> 01:02:33,400
Speaker 11: So on this website, what you're actually doing on have

1255
01:02:33,520 --> 01:02:37,680
Speaker 11: I Been Pned Pwned dot Com is you're actually putting

1256
01:02:37,680 --> 01:02:40,160
Speaker 11: your email in there. And what it will do is

1257
01:02:40,200 --> 01:02:43,120
Speaker 11: go ahead and do a lookup of databases that have

1258
01:02:43,280 --> 01:02:45,280
Speaker 11: been breached on the deep web, the dark web. It

1259
01:02:45,320 --> 01:02:47,240
Speaker 11: is in fact safe to put your email addrest in there.

1260
01:02:47,280 --> 01:02:51,640
Speaker 11: We'll confirm the account ownership of that it can and

1261
01:02:51,680 --> 01:02:53,240
Speaker 11: what it will do is just let you know what

1262
01:02:53,440 --> 01:02:56,280
Speaker 11: every cybercriminal can see. So the information is out there.

1263
01:02:56,320 --> 01:02:59,360
Speaker 11: It's almost like you know a vehicle has been stolen

1264
01:02:59,720 --> 01:03:02,160
Speaker 11: and put in a tracker for your car and you say, hey,

1265
01:03:02,200 --> 01:03:06,480
Speaker 11: has anybody seeing a you know, red BMW sitting in

1266
01:03:06,520 --> 01:03:09,960
Speaker 11: a parking lot in New Jersey. Well, the simple fact

1267
01:03:10,040 --> 01:03:13,400
Speaker 11: matter is that everybody within you know, within visual range,

1268
01:03:13,440 --> 01:03:16,240
Speaker 11: can actually see that vehicle. So you're not putting yourself

1269
01:03:16,240 --> 01:03:20,280
Speaker 11: at any increased risk of harm whatsoever by placing your

1270
01:03:20,280 --> 01:03:24,200
Speaker 11: email address into a service like this to understand how

1271
01:03:24,240 --> 01:03:26,800
Speaker 11: many breaches your email has been part of and what

1272
01:03:26,840 --> 01:03:29,360
Speaker 11: steps you may or might want to take to go

1273
01:03:29,400 --> 01:03:30,680
Speaker 11: ahead and better secure it.

1274
01:03:30,840 --> 01:03:33,600
Speaker 1: I've got about a minute, and I'm curious from your standpoint.

1275
01:03:33,640 --> 01:03:35,960
Speaker 1: People always say to me, Rich, I got what are

1276
01:03:35,960 --> 01:03:37,840
Speaker 1: they going to get from me? It's not that big

1277
01:03:37,840 --> 01:03:39,280
Speaker 1: of a deal like what I have. You know, I

1278
01:03:39,360 --> 01:03:42,640
Speaker 1: use these passwords that are simple. Is the average person

1279
01:03:42,680 --> 01:03:46,640
Speaker 1: putting themselves at risk on a daily basis to being

1280
01:03:46,680 --> 01:03:48,520
Speaker 1: breached or hacked or anything.

1281
01:03:49,760 --> 01:03:53,480
Speaker 11: Yeah, So you know, unfortunately it's the wrong type of approach.

1282
01:03:54,320 --> 01:03:57,040
Speaker 11: You know, just look at your email address and protecting

1283
01:03:57,120 --> 01:03:59,840
Speaker 11: what's actually in your email account, maybe your Gmail account.

1284
01:04:00,040 --> 01:04:02,720
Speaker 11: Literally are the keys the kingdom. So all of your

1285
01:04:02,760 --> 01:04:06,640
Speaker 11: tax information or trusting estate information where you're flying, information

1286
01:04:06,640 --> 01:04:09,840
Speaker 11: about your home relatives, all the rest your pictures when

1287
01:04:09,840 --> 01:04:12,280
Speaker 11: people send them, right they get loaded into Google Drive.

1288
01:04:12,760 --> 01:04:15,560
Speaker 11: All of that is there. There is meaning, There is

1289
01:04:15,720 --> 01:04:18,440
Speaker 11: value in all those things, whether it be there. We

1290
01:04:18,480 --> 01:04:20,840
Speaker 11: always say this, pay attention to four top things. One

1291
01:04:21,160 --> 01:04:25,040
Speaker 11: email accounts, two your financial accounts, three your healthcare accounts,

1292
01:04:25,080 --> 01:04:28,240
Speaker 11: and four your social media accounts. Those are the big

1293
01:04:28,280 --> 01:04:31,160
Speaker 11: ones to pay attention to. Those do matter. They're worth

1294
01:04:31,200 --> 01:04:33,720
Speaker 11: money to cever criminals. They want them, they want what's

1295
01:04:33,760 --> 01:04:37,320
Speaker 11: in them. And one set stuff is gone. It is

1296
01:04:37,400 --> 01:04:41,240
Speaker 11: gone forever because it's digital. You can still access it perhaps,

1297
01:04:41,520 --> 01:04:43,480
Speaker 11: but the bad guys now have it and will have

1298
01:04:43,640 --> 01:04:45,960
Speaker 11: it forever. So you really do want to mitigate that

1299
01:04:46,040 --> 01:04:46,960
Speaker 11: rest all right, And.

1300
01:04:46,920 --> 01:04:49,520
Speaker 1: It's really tough to get those accounts back once they're hacked.

1301
01:04:49,720 --> 01:04:53,520
Speaker 1: Doctor christ Goosh, founder and CEO of Black Cloak black

1302
01:04:53,720 --> 01:04:56,320
Speaker 1: cloak dot Io. Thanks so much for joining me on

1303
01:04:56,320 --> 01:04:56,840
Speaker 1: your Saturday.

1304
01:04:56,840 --> 01:04:57,520
Speaker 2: I appreciate it.

1305
01:04:58,360 --> 01:05:00,720
Speaker 11: Hey, not a problem, Take care all right.

1306
01:05:00,760 --> 01:05:02,800
Speaker 1: Coming up, I'm going to talk about the new feature

1307
01:05:02,840 --> 01:05:05,360
Speaker 1: from Apple. If you own a small business, you definitely

1308
01:05:05,360 --> 01:05:08,560
Speaker 1: want to know about this. I'll talk about that, plus

1309
01:05:09,360 --> 01:05:11,400
Speaker 1: more guests in the show, we're going to talk about

1310
01:05:11,400 --> 01:05:15,120
Speaker 1: digitizing your photos. My name is rich Dmiro. You're listening

1311
01:05:15,160 --> 01:05:16,760
Speaker 1: to rich on Tech.

1312
01:05:16,960 --> 01:05:17,720
Speaker 2: Back after this.

1313
01:05:18,800 --> 01:05:21,400
Speaker 1: Rich Demiro here, rich on Tech. This is the show

1314
01:05:21,400 --> 01:05:23,200
Speaker 1: where we talk about the tech stuff I think you

1315
01:05:23,240 --> 01:05:25,320
Speaker 1: should know about. It's also the place where I answer

1316
01:05:25,360 --> 01:05:30,240
Speaker 1: your questions at triple eight rich one oh one one

1317
01:05:30,440 --> 01:05:33,920
Speaker 1: eight eight eight rich one oh one. Let's go to

1318
01:05:34,160 --> 01:05:37,680
Speaker 1: Troy in Hollywood. Troy, You're on with Rich.

1319
01:05:39,120 --> 01:05:44,640
Speaker 9: Hi, Rich, Hi, thanks for taking my call. Rich. My

1320
01:05:45,080 --> 01:05:50,960
Speaker 9: problem is with an old MacBook. I have to twenty ten.

1321
01:05:52,080 --> 01:05:54,080
Speaker 9: The only reason why I don't use it. The only

1322
01:05:54,120 --> 01:05:56,440
Speaker 9: reason why I have it is the photos that I

1323
01:05:56,480 --> 01:06:01,440
Speaker 9: have on it. I'm trying to save to some other device.

1324
01:06:02,040 --> 01:06:08,360
Speaker 9: I've tried many things, and because this MacBook is old,

1325
01:06:09,080 --> 01:06:14,680
Speaker 9: I can't update it past ten point seven iOS lions?

1326
01:06:15,560 --> 01:06:17,000
Speaker 9: Does it have any suggestions?

1327
01:06:17,440 --> 01:06:18,800
Speaker 2: Does the MacBook still work?

1328
01:06:21,120 --> 01:06:24,400
Speaker 9: It turns on my photos up there? If I try to,

1329
01:06:24,840 --> 01:06:28,360
Speaker 9: like email a photo I've tried, I can't do that.

1330
01:06:28,920 --> 01:06:29,280
Speaker 2: Why not?

1331
01:06:32,000 --> 01:06:34,080
Speaker 9: It may have to do with my settings. Maybe I

1332
01:06:34,120 --> 01:06:36,280
Speaker 9: need to I'm not sure.

1333
01:06:36,480 --> 01:06:38,320
Speaker 2: Can you get on the internet on this computer?

1334
01:06:38,960 --> 01:06:39,280
Speaker 9: Sorry?

1335
01:06:39,440 --> 01:06:40,800
Speaker 2: Can you get on the internet?

1336
01:06:40,800 --> 01:06:40,880
Speaker 4: Like?

1337
01:06:40,920 --> 01:06:42,880
Speaker 2: Can you go to Google or any of those websites?

1338
01:06:43,080 --> 01:06:43,400
Speaker 9: I can?

1339
01:06:43,600 --> 01:06:44,120
Speaker 2: You can't know.

1340
01:06:44,160 --> 01:06:46,440
Speaker 9: It's very slow, and it's slow, Okay, it comes on

1341
01:06:46,520 --> 01:06:46,880
Speaker 9: a lot.

1342
01:06:47,320 --> 01:06:49,160
Speaker 1: How many pictures are we talking about here?

1343
01:06:50,160 --> 01:06:53,120
Speaker 9: A little over one thousand, maybe twelve hundred, okay.

1344
01:06:53,120 --> 01:06:55,480
Speaker 1: All right, and so this is just you've been kind

1345
01:06:55,480 --> 01:06:57,960
Speaker 1: of this computer's been lingering around because you don't want

1346
01:06:57,960 --> 01:06:59,400
Speaker 1: to get rid of it because you've got these things

1347
01:06:59,440 --> 01:06:59,680
Speaker 1: on there.

1348
01:06:59,720 --> 01:07:00,320
Speaker 2: But it's takes.

1349
01:07:00,400 --> 01:07:03,680
Speaker 1: It just seems to not be an easy process to

1350
01:07:03,680 --> 01:07:04,360
Speaker 1: get these off of.

1351
01:07:04,280 --> 01:07:07,200
Speaker 9: Their no, and I thought a no brainer would was?

1352
01:07:08,160 --> 01:07:11,200
Speaker 9: I was excited would because I thought I could easily

1353
01:07:11,200 --> 01:07:13,040
Speaker 9: do it with Google Photos.

1354
01:07:13,120 --> 01:07:14,800
Speaker 2: Yeah, and that doesn't work.

1355
01:07:15,240 --> 01:07:19,960
Speaker 9: Google Photos doesn't work because my Google out, the Chrome out,

1356
01:07:21,280 --> 01:07:24,200
Speaker 9: it's coming up. I need to update my computer in

1357
01:07:24,280 --> 01:07:25,080
Speaker 9: order to use it.

1358
01:07:25,240 --> 01:07:26,640
Speaker 2: Okay, got it, got it? Okay.

1359
01:07:26,760 --> 01:07:29,240
Speaker 1: So here here's a couple solutions that I think. So

1360
01:07:29,280 --> 01:07:32,720
Speaker 1: if you can get this computer on the internet, it's

1361
01:07:32,760 --> 01:07:34,880
Speaker 1: gonna you know, it's gonna take a bit, but I

1362
01:07:34,960 --> 01:07:37,720
Speaker 1: think that your best bet is to drag and drop

1363
01:07:37,760 --> 01:07:41,640
Speaker 1: these onto some sort of cloud based storage program. So

1364
01:07:41,680 --> 01:07:44,960
Speaker 1: there's a couple that I'd recommend that is easy. First,

1365
01:07:44,960 --> 01:07:47,040
Speaker 1: you can use Google Drive, so if you just want

1366
01:07:47,040 --> 01:07:50,040
Speaker 1: to go to drive dot Google dot com on your browser,

1367
01:07:50,800 --> 01:07:52,680
Speaker 1: and then you're gonna make a folder that says, you know,

1368
01:07:52,760 --> 01:07:55,919
Speaker 1: old photos whatever from this MacBook and then just take

1369
01:07:55,960 --> 01:07:58,320
Speaker 1: the pictures and just try one and drag it in

1370
01:07:58,360 --> 01:08:00,200
Speaker 1: and see if it goes in there, and you can

1371
01:08:00,880 --> 01:08:05,320
Speaker 1: through the web interface drag and drop on to Google Drive.

1372
01:08:05,440 --> 01:08:08,400
Speaker 1: So that's number one. If that doesn't work, or if

1373
01:08:08,400 --> 01:08:10,600
Speaker 1: it's too slow, or it just doesn't seem to be right.

1374
01:08:11,160 --> 01:08:14,600
Speaker 1: Google Photos also has a web interface which I would recommend,

1375
01:08:14,720 --> 01:08:17,360
Speaker 1: so you can go to photos dot Google dot com

1376
01:08:17,640 --> 01:08:19,320
Speaker 1: and same thing. You can just drag and drop and

1377
01:08:19,360 --> 01:08:20,760
Speaker 1: this works for any picture. You don't have to have

1378
01:08:20,800 --> 01:08:23,000
Speaker 1: an old, you know computer, this, you know, you don't

1379
01:08:23,000 --> 01:08:27,040
Speaker 1: have to download the Google Photos desktop uploader for this,

1380
01:08:28,560 --> 01:08:29,320
Speaker 1: you can try that.

1381
01:08:29,800 --> 01:08:30,320
Speaker 2: What about?

1382
01:08:30,600 --> 01:08:32,599
Speaker 1: And then of course there's things like Dropbox. You can

1383
01:08:32,640 --> 01:08:34,920
Speaker 1: just sign up for a free Dropbox account, and I

1384
01:08:35,040 --> 01:08:37,800
Speaker 1: think I don't know what they're given away anymore for

1385
01:08:37,880 --> 01:08:41,519
Speaker 1: free storage. Maybe it's a gigabyte or two. But you can,

1386
01:08:42,840 --> 01:08:45,000
Speaker 1: you know, sign up for Dropbox and go to dropbox

1387
01:08:45,040 --> 01:08:47,479
Speaker 1: dot com. So what I'm getting at is all of

1388
01:08:47,479 --> 01:08:50,280
Speaker 1: these solutions I'm offering are all through the web. So

1389
01:08:50,439 --> 01:08:53,800
Speaker 1: you don't have to download any special software. Because this

1390
01:08:53,920 --> 01:08:57,280
Speaker 1: computer's so old that any software you're trying to download,

1391
01:08:57,280 --> 01:08:59,519
Speaker 1: it's either saying sorry, we can't do that, or it's

1392
01:08:59,560 --> 01:09:01,439
Speaker 1: not going to on on this program or on this

1393
01:09:01,479 --> 01:09:04,960
Speaker 1: old laptop. And so it's just not a non starter

1394
01:09:05,080 --> 01:09:06,800
Speaker 1: to be able to use one of these programs that's

1395
01:09:06,800 --> 01:09:09,280
Speaker 1: going to be a lot easier and faster. But the

1396
01:09:09,280 --> 01:09:12,200
Speaker 1: webway is the way to go. Do you think that

1397
01:09:12,240 --> 01:09:12,880
Speaker 1: would work for this?

1398
01:09:14,240 --> 01:09:17,360
Speaker 9: I'm certainly gonna try. My last attempt was buying a

1399
01:09:18,520 --> 01:09:21,439
Speaker 9: stick off yeah Amazon, Yeah, a cheap, a cheap one.

1400
01:09:22,479 --> 01:09:24,120
Speaker 9: But it didn't work for me.

1401
01:09:24,720 --> 01:09:26,479
Speaker 1: So so you bought I was going to say, because

1402
01:09:26,520 --> 01:09:28,160
Speaker 1: that was my other option is to get a flash

1403
01:09:28,240 --> 01:09:31,000
Speaker 1: drive and to just plug this flash drive into the

1404
01:09:31,000 --> 01:09:34,360
Speaker 1: computer and drag these these these photos over to the

1405
01:09:34,400 --> 01:09:35,040
Speaker 1: flash drive.

1406
01:09:35,160 --> 01:09:36,479
Speaker 2: That's that didn't work either.

1407
01:09:37,360 --> 01:09:39,639
Speaker 9: Well you know, I inserted the stick and nothing comes

1408
01:09:39,720 --> 01:09:42,200
Speaker 9: up on the screen. Okay, And I'm not tech savvy,

1409
01:09:42,320 --> 01:09:45,439
Speaker 9: so I know there's some sticks where you put them

1410
01:09:45,439 --> 01:09:47,760
Speaker 9: in and then the screen pops up and you go

1411
01:09:47,880 --> 01:09:48,280
Speaker 9: from there.

1412
01:09:48,360 --> 01:09:51,439
Speaker 1: But yeah, that doesn't really happen on a MAX so much,

1413
01:09:51,520 --> 01:09:54,559
Speaker 1: to be honest. And also, I think that you would

1414
01:09:54,560 --> 01:09:57,679
Speaker 1: be better off with just a standard flash drive, one

1415
01:09:57,680 --> 01:10:01,679
Speaker 1: that is not a photo stick. Person, say so, if

1416
01:10:01,680 --> 01:10:04,040
Speaker 1: I were, you just go to you can go anywhere.

1417
01:10:04,040 --> 01:10:06,800
Speaker 1: You can go to a you know, a CVS or

1418
01:10:06,840 --> 01:10:11,040
Speaker 1: a Walgreens and just get a little USB stick, put

1419
01:10:11,080 --> 01:10:13,760
Speaker 1: that in. Now, if if it's not showing up on

1420
01:10:13,800 --> 01:10:16,719
Speaker 1: your you know, in your computer or on your home

1421
01:10:16,800 --> 01:10:19,600
Speaker 1: you know, your desktop or in your finder. What you

1422
01:10:19,640 --> 01:10:22,519
Speaker 1: want to use is an app called disc Utility. And

1423
01:10:22,600 --> 01:10:25,120
Speaker 1: so if you go on your Mac and search for

1424
01:10:25,200 --> 01:10:29,080
Speaker 1: disc utility, that will enable you to format that drive

1425
01:10:29,160 --> 01:10:30,760
Speaker 1: and to make it work on a Mac. Because it

1426
01:10:30,760 --> 01:10:32,960
Speaker 1: may not be formatted to work properly. So write that

1427
01:10:33,000 --> 01:10:36,679
Speaker 1: down disc utility and so that will help you format

1428
01:10:36,720 --> 01:10:40,200
Speaker 1: the little flash drive to work properly. But look, Troy,

1429
01:10:40,520 --> 01:10:42,799
Speaker 1: these photos are out lost. The fact that this computer

1430
01:10:42,880 --> 01:10:45,360
Speaker 1: still works. I think you've got many many ways of

1431
01:10:45,400 --> 01:10:48,559
Speaker 1: doing this. If you can't figure this out, you can

1432
01:10:48,600 --> 01:10:51,519
Speaker 1: always bring it into like a little you know, data

1433
01:10:51,680 --> 01:10:54,559
Speaker 1: recovery place and they can help you do this. But

1434
01:10:54,640 --> 01:10:56,559
Speaker 1: I think because this computers working, you're you're in.

1435
01:10:56,560 --> 01:10:57,120
Speaker 2: A good place.

1436
01:10:58,640 --> 01:11:01,000
Speaker 1: Thank you, Rich all right, thanks so much for calling

1437
01:11:01,000 --> 01:11:05,920
Speaker 1: in from Hollywood. Right around the corner for me. Yeah,

1438
01:11:05,960 --> 01:11:07,799
Speaker 1: all right, have a great day, have a great weekend.

1439
01:11:08,120 --> 01:11:10,519
Speaker 1: I've got some hard drives just sitting around the house

1440
01:11:11,000 --> 01:11:14,800
Speaker 1: that I have been you know, just they're just sitting

1441
01:11:14,840 --> 01:11:17,280
Speaker 1: there because for so many years I've been waiting to

1442
01:11:17,360 --> 01:11:20,240
Speaker 1: get the pictures off these drives. Even though I'm pretty

1443
01:11:20,240 --> 01:11:24,040
Speaker 1: sure I have the pictures somewhere, I just want to

1444
01:11:24,080 --> 01:11:26,000
Speaker 1: make sure that I have them. And it's one of

1445
01:11:26,000 --> 01:11:28,880
Speaker 1: these things where it's I never get around to it

1446
01:11:28,960 --> 01:11:32,400
Speaker 1: because I just don't want to. It's like the last

1447
01:11:32,439 --> 01:11:34,439
Speaker 1: thing I want to do is sit there and try to,

1448
01:11:34,720 --> 01:11:37,240
Speaker 1: you know, fire up this hard drive and get all

1449
01:11:37,240 --> 01:11:39,640
Speaker 1: this stuff off of there. But you know, and I

1450
01:11:39,640 --> 01:11:41,719
Speaker 1: think I have all the pictures in my Google Photos,

1451
01:11:41,760 --> 01:11:44,880
Speaker 1: But back up your pictures. That's number one. That's I

1452
01:11:44,880 --> 01:11:47,240
Speaker 1: guess my biggest piece of advice is just to please

1453
01:11:47,280 --> 01:11:50,680
Speaker 1: back up your photos. I personally like Google Photos. If

1454
01:11:50,720 --> 01:11:54,040
Speaker 1: you use an iPhone, you can use iCloud, but just

1455
01:11:54,080 --> 01:11:54,920
Speaker 1: get them backed up.

1456
01:11:54,960 --> 01:11:56,040
Speaker 2: You can use one drive.

1457
01:11:56,120 --> 01:11:58,360
Speaker 1: There are so many ways to back up your photos

1458
01:11:59,000 --> 01:12:02,160
Speaker 1: that I get emails all the time from people saying, Rich,

1459
01:12:02,360 --> 01:12:05,639
Speaker 1: I should have taken your advice, but I didn't, and

1460
01:12:06,040 --> 01:12:08,800
Speaker 1: when it's too late. Believe me, the feeling that you

1461
01:12:08,840 --> 01:12:11,360
Speaker 1: get is not good. I've lost a picture or two

1462
01:12:11,520 --> 01:12:13,840
Speaker 1: here or there over the years, and it's just it's

1463
01:12:13,880 --> 01:12:16,320
Speaker 1: a bad feeling. So don't let that happen to you.

1464
01:12:16,880 --> 01:12:19,240
Speaker 1: I also had a computer someone trusted me with their

1465
01:12:19,280 --> 01:12:22,080
Speaker 1: old computer, and they said, hey, can you delete this

1466
01:12:22,280 --> 01:12:24,400
Speaker 1: before you donated or whatever or.

1467
01:12:24,360 --> 01:12:24,880
Speaker 2: Get rid of it.

1468
01:12:24,920 --> 01:12:26,240
Speaker 1: We don't know how to do it, just take it.

1469
01:12:26,600 --> 01:12:28,000
Speaker 1: And I knew that they had a bunch of personal

1470
01:12:28,080 --> 01:12:30,160
Speaker 1: information on that computer. And I held onto that computer

1471
01:12:30,280 --> 01:12:33,519
Speaker 1: for like a year before I figure it was really

1472
01:12:33,520 --> 01:12:35,519
Speaker 1: tricky to figure out how to get this thing booted

1473
01:12:35,600 --> 01:12:38,080
Speaker 1: up and to delete the stuff off of it because

1474
01:12:38,160 --> 01:12:41,840
Speaker 1: kind of like the last caller, the computer was just

1475
01:12:41,880 --> 01:12:43,840
Speaker 1: so slow and it was just so it was just

1476
01:12:43,880 --> 01:12:47,759
Speaker 1: not cooperating with anything I wanted to do. So it happens,

1477
01:12:47,800 --> 01:12:49,960
Speaker 1: but you know, just try to keep on top of

1478
01:12:49,960 --> 01:12:51,680
Speaker 1: these things before you get to a point where your

1479
01:12:51,680 --> 01:12:53,679
Speaker 1: computer's so old and it's just really tricky.

1480
01:12:54,320 --> 01:12:54,600
Speaker 2: All right.

1481
01:12:54,640 --> 01:12:56,759
Speaker 1: Coming up, I'm gonna tell you about the new feature

1482
01:12:56,800 --> 01:12:59,280
Speaker 1: from Apple. If you have a small business, you definitely

1483
01:12:59,280 --> 01:13:00,800
Speaker 1: want to know about this. Plus we're going to talk

1484
01:13:00,800 --> 01:13:04,599
Speaker 1: about digitizing your old photos. I've got an in studio guest,

1485
01:13:04,720 --> 01:13:07,679
Speaker 1: the first in studio guest for this show. You're listening

1486
01:13:07,760 --> 01:13:12,200
Speaker 1: to rich on Tech. Welcome to the third hour of

1487
01:13:12,640 --> 01:13:16,200
Speaker 1: rich on Tech. My name is rich DeMuro, talking technology,

1488
01:13:16,360 --> 01:13:20,080
Speaker 1: answering your questions and basically helping you stay informed about

1489
01:13:20,640 --> 01:13:23,200
Speaker 1: all the stuff that will keep you safe online, the

1490
01:13:23,240 --> 01:13:27,479
Speaker 1: new gadgets, the new programs, basically anything that I think

1491
01:13:27,520 --> 01:13:30,080
Speaker 1: is interesting that you should know about because I'm following

1492
01:13:30,080 --> 01:13:32,240
Speaker 1: this stuff on a daily basis. I'm the tech reporter

1493
01:13:32,320 --> 01:13:35,600
Speaker 1: for KTLA Channel five in Los Angeles. Coming to you

1494
01:13:36,640 --> 01:13:39,880
Speaker 1: just about anywhere right now. So thanks for listening. Got

1495
01:13:39,920 --> 01:13:42,040
Speaker 1: a lot to talk about in the next hour. We're

1496
01:13:42,040 --> 01:13:45,639
Speaker 1: going to talk about digitizing your old photos.

1497
01:13:45,680 --> 01:13:48,000
Speaker 2: I've got an in studio guest to talk about that.

1498
01:13:48,320 --> 01:13:51,200
Speaker 1: We're going to talk about Apple's new program to help

1499
01:13:51,240 --> 01:13:55,120
Speaker 1: you if you're a small business. And you can find

1500
01:13:55,160 --> 01:13:58,120
Speaker 1: me online at richontech dot TV. So if you want

1501
01:13:58,120 --> 01:13:59,599
Speaker 1: to see some of the stuff I do for TV,

1502
01:14:00,240 --> 01:14:03,200
Speaker 1: or you're just interested in my Instagram, or you want

1503
01:14:03,200 --> 01:14:05,800
Speaker 1: to talk about my Twitter, or I can't think of

1504
01:14:05,840 --> 01:14:06,920
Speaker 1: an F word for the Facebook.

1505
01:14:06,960 --> 01:14:10,160
Speaker 2: But anyway, so you know what I'm talking about. You

1506
01:14:10,200 --> 01:14:10,400
Speaker 2: got it.

1507
01:14:10,439 --> 01:14:12,320
Speaker 1: There's a lot of ways to see what I'm doing online.

1508
01:14:12,479 --> 01:14:18,280
Speaker 1: All right, Let's get to Bob is in Arrowhead, California.

1509
01:14:18,400 --> 01:14:20,519
Speaker 2: Bob, you're on with Wretch. What's going on?

1510
01:14:21,600 --> 01:14:25,320
Speaker 4: I have a a pixel sixth bro And the screen

1511
01:14:25,439 --> 01:14:29,000
Speaker 4: started flashing green on the right and then it got

1512
01:14:29,040 --> 01:14:32,000
Speaker 4: worse and worse, so like I finally couldn't read anything,

1513
01:14:32,680 --> 01:14:35,600
Speaker 4: and I went online and they were that's a I

1514
01:14:35,600 --> 01:14:39,439
Speaker 4: guess it's a very common problem. And I called Google

1515
01:14:40,200 --> 01:14:42,639
Speaker 4: and they told me to try a couple of things

1516
01:14:42,680 --> 01:14:45,040
Speaker 4: and they were the same things online and then they

1517
01:14:45,040 --> 01:14:48,519
Speaker 4: told me it was out of warranty and I got it.

1518
01:14:49,560 --> 01:14:53,320
Speaker 4: That's February, but I ordered it in December and they

1519
01:14:53,360 --> 01:14:56,720
Speaker 4: said a warranty starts on the day place you order,

1520
01:14:56,800 --> 01:14:57,960
Speaker 4: not when you get the device.

1521
01:14:58,600 --> 01:15:00,840
Speaker 2: M that doesn't see that.

1522
01:15:01,640 --> 01:15:05,439
Speaker 4: I google that and that's California law really in state

1523
01:15:05,479 --> 01:15:08,720
Speaker 4: to state, but in California, your warranty starts the day

1524
01:15:08,760 --> 01:15:11,519
Speaker 4: you place the order. Well, it takes like six months

1525
01:15:11,560 --> 01:15:14,000
Speaker 4: to get it in to one you warranty. But I

1526
01:15:14,000 --> 01:15:19,439
Speaker 4: wondered if you had any suggestions or wow ideas.

1527
01:15:18,800 --> 01:15:22,040
Speaker 1: Well, that's that's news to me. That I mean, that

1528
01:15:22,200 --> 01:15:25,120
Speaker 1: makes zero sense. And usually California is pretty ahead of

1529
01:15:25,160 --> 01:15:27,479
Speaker 1: the curve when it comes to consumer protection laws, so

1530
01:15:27,520 --> 01:15:30,760
Speaker 1: the fact that the warranty starts when you place the

1531
01:15:30,880 --> 01:15:33,400
Speaker 1: order makes zero sense to me. I'll have to double

1532
01:15:33,479 --> 01:15:35,360
Speaker 1: check on that one, but I'll take your word for

1533
01:15:35,400 --> 01:15:38,120
Speaker 1: it at this point because you've talked to Google. So basically,

1534
01:15:38,160 --> 01:15:41,320
Speaker 1: you've got a phone that doesn't work. Can you use

1535
01:15:41,360 --> 01:15:41,840
Speaker 1: this phone?

1536
01:15:43,240 --> 01:15:48,720
Speaker 4: I know it's on because it makes noise and and

1537
01:15:48,880 --> 01:15:52,000
Speaker 4: reacts to things. So but the screen is just as

1538
01:15:52,000 --> 01:15:54,120
Speaker 4: it's on, but I can't see the screen.

1539
01:15:54,240 --> 01:15:56,080
Speaker 2: So yeah, I can't do anything.

1540
01:15:57,479 --> 01:16:01,800
Speaker 4: Well here's yeah, yeah, they say hold the power button,

1541
01:16:01,800 --> 01:16:04,720
Speaker 4: then the volume up, will hold the power button and

1542
01:16:04,840 --> 01:16:07,439
Speaker 4: the volume down. But neither of those who do anything.

1543
01:16:07,520 --> 01:16:11,040
Speaker 2: It's just yeah, so nothing. Okay, So a couple of

1544
01:16:11,080 --> 01:16:12,840
Speaker 2: things here. Here's what I do.

1545
01:16:13,160 --> 01:16:15,320
Speaker 1: So first off, I think what you're referring to is

1546
01:16:15,400 --> 01:16:18,439
Speaker 1: a the recovery mode to sort of get your phone

1547
01:16:19,000 --> 01:16:22,120
Speaker 1: if it's not responding, to get it back to working. Now,

1548
01:16:23,360 --> 01:16:25,880
Speaker 1: here's the thing. So is this your primary cell phone?

1549
01:16:26,640 --> 01:16:31,800
Speaker 4: It was, but when it died I ordered a seven Pro.

1550
01:16:32,200 --> 01:16:34,200
Speaker 1: Okay, so you've got a new phone. So this phone.

1551
01:16:34,200 --> 01:16:36,400
Speaker 1: You just basically want to figure out what to do

1552
01:16:36,439 --> 01:16:38,240
Speaker 1: with this at this point, like to get rid of

1553
01:16:38,280 --> 01:16:41,760
Speaker 1: it or try to recoup some financially off of it.

1554
01:16:41,800 --> 01:16:43,200
Speaker 2: What what do you want to do with this phone?

1555
01:16:43,840 --> 01:16:45,720
Speaker 4: I'd like to be able to get it to work,

1556
01:16:45,800 --> 01:16:48,080
Speaker 4: so I could you know, sell it or something? I

1557
01:16:48,080 --> 01:16:50,400
Speaker 4: mean I couldn't trade it in because the screen is

1558
01:16:50,920 --> 01:16:57,560
Speaker 4: blink or you know green, right, Okay, okay, So.

1559
01:16:55,760 --> 01:16:59,519
Speaker 1: So first off I would I would try the recovery Yeah.

1560
01:16:59,760 --> 01:17:01,519
Speaker 4: Yeah, I won't want to throw it away because I.

1561
01:17:01,479 --> 01:17:06,479
Speaker 1: Can't yet you've got data on it. Okay, So I

1562
01:17:06,520 --> 01:17:09,920
Speaker 1: would first off, I would, I would do the recovery mode.

1563
01:17:09,960 --> 01:17:13,639
Speaker 1: So on a pixel again, you know, like you said,

1564
01:17:13,680 --> 01:17:15,840
Speaker 1: it's it's a power. It's a series of buttons that

1565
01:17:15,880 --> 01:17:17,960
Speaker 1: you press and you can look it up online if

1566
01:17:17,960 --> 01:17:23,360
Speaker 1: you look up how Google and so. So it won't

1567
01:17:23,439 --> 01:17:25,280
Speaker 1: it won't restart your phone. When you do that, you

1568
01:17:25,320 --> 01:17:26,639
Speaker 1: can't get to the recovery mode.

1569
01:17:27,320 --> 01:17:28,719
Speaker 4: I can't get to the recovery mode.

1570
01:17:28,960 --> 01:17:32,920
Speaker 1: Interesting, Okay, there's also do they talk about this whole

1571
01:17:32,960 --> 01:17:35,479
Speaker 1: like pixel website that you can go to the software

1572
01:17:35,520 --> 01:17:36,360
Speaker 1: repair tool or no?

1573
01:17:36,560 --> 01:17:37,360
Speaker 2: Do they talk about that?

1574
01:17:38,160 --> 01:17:38,799
Speaker 4: No they didn't.

1575
01:17:38,880 --> 01:17:42,479
Speaker 1: Okay, So there is a website pixel pixel repair dot

1576
01:17:42,600 --> 01:17:45,679
Speaker 1: with Google dot com, and you can plug your phone

1577
01:17:45,680 --> 01:17:49,120
Speaker 1: into a computer with a USB cord and that may help.

1578
01:17:49,160 --> 01:17:51,840
Speaker 1: So I would definitely try that and see if you

1579
01:17:51,840 --> 01:17:54,240
Speaker 1: can access your phone through that way, because it may

1580
01:17:54,280 --> 01:17:56,200
Speaker 1: just come up on your screen to give you the

1581
01:17:56,280 --> 01:17:58,200
Speaker 1: options to fix this phone, So that would be my

1582
01:17:58,280 --> 01:18:00,200
Speaker 1: first choice is to go to this plug your phone

1583
01:18:00,240 --> 01:18:03,160
Speaker 1: in with USB cord to your computer, go to this

1584
01:18:03,200 --> 01:18:07,440
Speaker 1: website pixelrepair dot Withgoogle dot com and follow this instructions

1585
01:18:07,439 --> 01:18:10,080
Speaker 1: on screen and see if that finds your phone. If

1586
01:18:10,120 --> 01:18:12,640
Speaker 1: your phone is on and working and the software can

1587
01:18:12,720 --> 01:18:15,280
Speaker 1: talk to it, it may display on your phone on

1588
01:18:15,360 --> 01:18:17,000
Speaker 1: your computer screen. Hey, what do you want to do

1589
01:18:17,040 --> 01:18:18,760
Speaker 1: with this phone? Do you want to factory reset it?

1590
01:18:19,280 --> 01:18:22,000
Speaker 1: And at this point that's pretty much what you want

1591
01:18:22,000 --> 01:18:23,959
Speaker 1: to do, is you want to get this factory reset

1592
01:18:24,000 --> 01:18:25,760
Speaker 1: so that you can clear your data off of here

1593
01:18:26,120 --> 01:18:28,800
Speaker 1: and move on with your life. That's the first thing

1594
01:18:28,840 --> 01:18:30,840
Speaker 1: to do. So if that doesn't work and you can't

1595
01:18:30,840 --> 01:18:33,599
Speaker 1: do that yourself, you can bring it to a place

1596
01:18:33,840 --> 01:18:36,120
Speaker 1: like you're in Lake Arrowhead. You can bring it to

1597
01:18:36,200 --> 01:18:39,080
Speaker 1: a place like you break I Fix. They'll do a

1598
01:18:39,160 --> 01:18:42,160
Speaker 1: free diagnostic and they can tell you what's wrong. And

1599
01:18:42,280 --> 01:18:45,000
Speaker 1: even with their free diagnostic, you may just be able

1600
01:18:45,040 --> 01:18:46,920
Speaker 1: to say, look, hey, if you can get access to

1601
01:18:46,960 --> 01:18:49,120
Speaker 1: this phone, can you just erase it for me and

1602
01:18:49,160 --> 01:18:52,120
Speaker 1: they'll take it. Or you can send it to a

1603
01:18:52,160 --> 01:18:55,479
Speaker 1: place that will safely erase it and take the data.

1604
01:18:55,760 --> 01:18:57,160
Speaker 2: Now you have to have a little bit of trust.

1605
01:18:57,840 --> 01:19:01,599
Speaker 1: But there's places like gizmo Go so that they will

1606
01:19:01,680 --> 01:19:05,360
Speaker 1: actually take this phone from you and they will erase

1607
01:19:05,400 --> 01:19:10,080
Speaker 1: it safely and securely and either resell it or recycle

1608
01:19:10,080 --> 01:19:11,599
Speaker 1: it if they can do that, and also pay you

1609
01:19:11,680 --> 01:19:14,640
Speaker 1: anything for this phone if you want. The website is

1610
01:19:14,920 --> 01:19:21,000
Speaker 1: giz Mo g I z m O Gizmoto. Let me sorry,

1611
01:19:21,040 --> 01:19:23,080
Speaker 1: I'm trying to trying to get this website right. I

1612
01:19:23,080 --> 01:19:24,800
Speaker 1: don't want to say the wrong website, cause there's there's

1613
01:19:24,800 --> 01:19:27,600
Speaker 1: another one that's similar, but it's gives g I z

1614
01:19:28,160 --> 01:19:30,559
Speaker 1: m O g O and we did a story with

1615
01:19:30,600 --> 01:19:33,840
Speaker 1: them on KTLA. They're a store, a local place in

1616
01:19:33,880 --> 01:19:38,120
Speaker 1: Los Angeles, and they will take your device that's not working.

1617
01:19:38,439 --> 01:19:39,680
Speaker 2: They will safely erase it.

1618
01:19:39,760 --> 01:19:41,600
Speaker 1: I watched them, I sat down with them, and I

1619
01:19:41,640 --> 01:19:44,800
Speaker 1: saw them take these devices and connect them to computers

1620
01:19:44,880 --> 01:19:47,360
Speaker 1: and erase them and then they'll recycle them or sell them.

1621
01:19:47,680 --> 01:19:50,240
Speaker 1: But that would be my advice for you because you

1622
01:19:50,360 --> 01:19:51,840
Speaker 1: just want to move on. It sounds like you've got

1623
01:19:51,840 --> 01:19:54,040
Speaker 1: a new phone, but I get it. You don't want

1624
01:19:54,040 --> 01:19:56,559
Speaker 1: this phone floating around with your information on it because

1625
01:19:56,640 --> 01:19:59,920
Speaker 1: it's got your personal data. So those are the things

1626
01:20:00,120 --> 01:20:03,280
Speaker 1: I would do in the in that order. So and

1627
01:20:03,680 --> 01:20:05,920
Speaker 1: hopefully you can get this figured out and move on.

1628
01:20:06,080 --> 01:20:07,520
Speaker 2: But that's that's unfortunate.

1629
01:20:07,840 --> 01:20:10,280
Speaker 1: A phone should last more than a year, you know,

1630
01:20:10,320 --> 01:20:13,160
Speaker 1: if you ordered it in you know, less than a

1631
01:20:13,240 --> 01:20:14,439
Speaker 1: year ago, I.

1632
01:20:14,360 --> 01:20:17,040
Speaker 2: Would push Google a little bit harder on that.

1633
01:20:17,080 --> 01:20:21,720
Speaker 1: You know, maybe just try to escalate your you know,

1634
01:20:21,760 --> 01:20:24,280
Speaker 1: your call to the supervisor and just see if they

1635
01:20:24,320 --> 01:20:26,960
Speaker 1: can give you a new phone. You'll send them back

1636
01:20:27,000 --> 01:20:29,440
Speaker 1: the old phone, but maybe they'll send you a refurbished

1637
01:20:29,439 --> 01:20:31,760
Speaker 1: ask them to make a one time exception. Those are

1638
01:20:32,000 --> 01:20:34,639
Speaker 1: those are usually the magical words that I use when

1639
01:20:34,680 --> 01:20:36,400
Speaker 1: I'm calling a company and say, look, can you make

1640
01:20:36,439 --> 01:20:38,639
Speaker 1: a one time exception here? I know this is your rules,

1641
01:20:39,160 --> 01:20:41,920
Speaker 1: and you know rules are you know, they're made to

1642
01:20:41,920 --> 01:20:43,960
Speaker 1: be broken sometimes, So can you make a one time

1643
01:20:43,960 --> 01:20:46,639
Speaker 1: exception and make a customer happy? I bought another pixel?

1644
01:20:46,680 --> 01:20:48,559
Speaker 1: I mean, come on, you can see my second order

1645
01:20:48,600 --> 01:20:51,639
Speaker 1: of this phone. So I think that a little kindness

1646
01:20:51,640 --> 01:20:54,040
Speaker 1: goes a long way with some of these companies. And

1647
01:20:54,120 --> 01:20:57,240
Speaker 1: again getting to that supervisor that can maybe override the

1648
01:20:57,280 --> 01:21:01,360
Speaker 1: system is also very helpful. So, Bob and Lake Arrowhead,

1649
01:21:01,360 --> 01:21:02,160
Speaker 1: thanks for calling the show.

1650
01:21:02,200 --> 01:21:03,719
Speaker 2: I appreciate it. Okay.

1651
01:21:03,720 --> 01:21:07,200
Speaker 1: So I've been talking about this new tool from Apple.

1652
01:21:07,240 --> 01:21:09,360
Speaker 1: If you own a small business, you got to know

1653
01:21:09,400 --> 01:21:12,360
Speaker 1: about this tool. It's called Apple Business Connect, and it's

1654
01:21:12,400 --> 01:21:16,040
Speaker 1: brand new. It's from Apple, and it's the equivalent of

1655
01:21:16,360 --> 01:21:20,320
Speaker 1: a new tool that lets you update your business listing

1656
01:21:21,280 --> 01:21:26,200
Speaker 1: across iPhone, across Apple Maps, across messages, across Apple Wallet,

1657
01:21:26,360 --> 01:21:29,880
Speaker 1: Siri and other apps on the iPhone. And so if

1658
01:21:29,920 --> 01:21:32,040
Speaker 1: you own a small business and you want to update

1659
01:21:32,040 --> 01:21:35,519
Speaker 1: your phone number or your website or a special offer,

1660
01:21:35,560 --> 01:21:39,600
Speaker 1: typically you would just have to wait for Apple to

1661
01:21:39,720 --> 01:21:42,920
Speaker 1: find this information online or through a data broker, or

1662
01:21:42,960 --> 01:21:45,960
Speaker 1: through some sort of third party system, and then update

1663
01:21:46,000 --> 01:21:50,120
Speaker 1: that information in Google Map or in Apple Maps. With

1664
01:21:50,280 --> 01:21:52,960
Speaker 1: this new tool, you can go and do this directly.

1665
01:21:53,479 --> 01:21:56,680
Speaker 1: It's a lot faster and it's a lot quicker. So

1666
01:21:56,760 --> 01:21:59,919
Speaker 1: now businesses around the world can directly manage their information

1667
01:22:00,080 --> 01:22:03,760
Speaker 1: in the Apple Maps place card. So if people use

1668
01:22:03,800 --> 01:22:06,679
Speaker 1: Apple Maps to look up your business, they will see

1669
01:22:06,680 --> 01:22:10,080
Speaker 1: the information that you updated. That includes your photos, your logos,

1670
01:22:10,479 --> 01:22:12,280
Speaker 1: and any links you want. So, if you run a

1671
01:22:12,320 --> 01:22:14,040
Speaker 1: restaurant and you want to put a link to your

1672
01:22:14,600 --> 01:22:17,559
Speaker 1: menu or a link to your reservation, how they make

1673
01:22:17,560 --> 01:22:19,640
Speaker 1: a reservation, you can do that as well. You can

1674
01:22:19,680 --> 01:22:22,920
Speaker 1: also do something called showcases, which is a special offer.

1675
01:22:23,000 --> 01:22:25,240
Speaker 1: So if you have a seasonal discount or sorry, a

1676
01:22:25,240 --> 01:22:27,720
Speaker 1: product discount or a seasonal menu, you can put that

1677
01:22:27,880 --> 01:22:31,679
Speaker 1: on there. So again, this is really just the ability

1678
01:22:31,720 --> 01:22:34,640
Speaker 1: to update your business listing across the iPhone. Now I

1679
01:22:34,720 --> 01:22:38,280
Speaker 1: understand that many people use Google, many people use Google Maps.

1680
01:22:38,600 --> 01:22:40,760
Speaker 1: This is sort of Apple's equivalent of saying, you know what,

1681
01:22:40,800 --> 01:22:42,839
Speaker 1: We're going to take this stuff a little bit more seriously.

1682
01:22:43,200 --> 01:22:45,559
Speaker 1: We're not just going to rely on third parties to

1683
01:22:45,640 --> 01:22:48,240
Speaker 1: update this information. We're going to let businesses update this

1684
01:22:48,360 --> 01:22:51,960
Speaker 1: information themselves. Google has something I think it's called the

1685
01:22:52,000 --> 01:22:54,519
Speaker 1: business Let's see Google Business Manager.

1686
01:22:54,600 --> 01:22:55,280
Speaker 2: Let's see if that's what.

1687
01:22:55,320 --> 01:22:59,320
Speaker 1: It's called Google Business Profile. So if you have a business,

1688
01:22:59,400 --> 01:23:01,479
Speaker 1: a small business, you should be on this as well.

1689
01:23:01,800 --> 01:23:04,640
Speaker 1: So if you type in Google dot com slash business,

1690
01:23:05,000 --> 01:23:08,439
Speaker 1: you can update your business on Google Maps and things

1691
01:23:08,479 --> 01:23:11,120
Speaker 1: like that. So it's very important to do that. This

1692
01:23:11,320 --> 01:23:15,760
Speaker 1: Apple website, Apple Business Connect. If you want to go

1693
01:23:15,800 --> 01:23:18,760
Speaker 1: to this website, let me just get what the website

1694
01:23:18,840 --> 01:23:20,840
Speaker 1: is exactly, because it's Apple and they're a little bit

1695
01:23:20,880 --> 01:23:23,439
Speaker 1: different here, and you do need an Apple idea to

1696
01:23:23,479 --> 01:23:27,639
Speaker 1: do this, but it is business connect dot Apple dot com.

1697
01:23:27,680 --> 01:23:30,000
Speaker 1: Business connect dot Apple dot com. If you have a

1698
01:23:30,040 --> 01:23:34,040
Speaker 1: small business, definitely update your information across these two platforms

1699
01:23:34,080 --> 01:23:36,920
Speaker 1: because you know you've got a billion Apple users out there,

1700
01:23:36,960 --> 01:23:40,040
Speaker 1: and you've got many many Google users as well. So

1701
01:23:40,120 --> 01:23:41,840
Speaker 1: if you want your business to be found, you want

1702
01:23:41,840 --> 01:23:45,519
Speaker 1: that accurate information, do that for sure. Coming up, I've

1703
01:23:45,560 --> 01:23:49,240
Speaker 1: got a great guest. He has helped many many people

1704
01:23:49,280 --> 01:23:52,599
Speaker 1: digitize their old photos, so we're going to talk about

1705
01:23:52,720 --> 01:23:54,920
Speaker 1: the best ways to do that, how he can help,

1706
01:23:54,960 --> 01:23:57,519
Speaker 1: of course, and also just the idea of all these

1707
01:23:57,560 --> 01:23:59,719
Speaker 1: pictures laying around your house, you want to get them digital.

1708
01:24:00,000 --> 01:24:02,439
Speaker 1: So we're going to talk talk to Mitch Goldstone. Coming

1709
01:24:02,560 --> 01:24:07,559
Speaker 1: up next. You are listening to rich on Tech. Welcome

1710
01:24:07,560 --> 01:24:10,000
Speaker 1: back to rich on Tech. This is the show where

1711
01:24:10,040 --> 01:24:12,440
Speaker 1: we talk about tech stuff and answer your questions.

1712
01:24:12,479 --> 01:24:12,920
Speaker 2: I have my.

1713
01:24:13,040 --> 01:24:16,800
Speaker 1: First in studio guest here. I'm very excited. We're going

1714
01:24:16,840 --> 01:24:22,479
Speaker 1: to talk to Mitch Goldstone of scan my Photos. He gosh,

1715
01:24:22,520 --> 01:24:24,920
Speaker 1: he's helped so many people scan their pictures over the years,

1716
01:24:24,920 --> 01:24:25,639
Speaker 1: including mine.

1717
01:24:26,120 --> 01:24:27,200
Speaker 2: And so if you've.

1718
01:24:27,040 --> 01:24:30,400
Speaker 1: Got that pile of pictures sitting in the closet and

1719
01:24:30,439 --> 01:24:32,760
Speaker 1: you're thinking, I know I need to do this. He's

1720
01:24:32,760 --> 01:24:34,559
Speaker 1: going to offer some great tips on how to do

1721
01:24:34,640 --> 01:24:36,960
Speaker 1: that and why you should do it. I think that's

1722
01:24:37,000 --> 01:24:40,439
Speaker 1: the most important thing, because you know, we talked about

1723
01:24:40,439 --> 01:24:43,840
Speaker 1: losing digital photos, but imagine losing physical photos and that's

1724
01:24:43,840 --> 01:24:46,320
Speaker 1: what's happening. So we're going to talk to him in

1725
01:24:46,320 --> 01:24:47,960
Speaker 1: the next segment. It's gonna be a lot of fun.

1726
01:24:48,680 --> 01:24:50,200
Speaker 2: Let's ste another call, should we hear?

1727
01:24:50,280 --> 01:24:54,560
Speaker 1: Let's see we've got Jeffrey in New York, New York. Jeffrey,

1728
01:24:54,840 --> 01:24:56,760
Speaker 1: welcome to the show. You're talking to Rich on Tech.

1729
01:24:57,840 --> 01:24:58,040
Speaker 10: Hi.

1730
01:24:58,240 --> 01:24:58,760
Speaker 3: How you doing?

1731
01:24:58,880 --> 01:24:59,080
Speaker 6: Rich?

1732
01:24:59,160 --> 01:24:59,320
Speaker 4: Oh?

1733
01:24:59,360 --> 01:25:01,479
Speaker 1: I'm doing fantastic. How are you doing? How is the

1734
01:25:01,479 --> 01:25:04,640
Speaker 1: weather out in the East Coast.

1735
01:25:04,000 --> 01:25:06,840
Speaker 3: Where you're all stopping ground? Is thirty seven degrees right now?

1736
01:25:06,840 --> 01:25:09,439
Speaker 3: We're in Rockland County. I know you're a Jersey boy.

1737
01:25:09,680 --> 01:25:11,559
Speaker 2: Nice yep, I am.

1738
01:25:11,720 --> 01:25:14,920
Speaker 1: I should know my geography better out there. I mean

1739
01:25:15,000 --> 01:25:18,400
Speaker 1: I've heard of Rockland County obviously, But anyway, so what's

1740
01:25:18,400 --> 01:25:19,160
Speaker 1: on your mind today?

1741
01:25:20,560 --> 01:25:22,200
Speaker 3: It's something that I went to one of the local

1742
01:25:22,200 --> 01:25:24,640
Speaker 3: oppa stores today and we've got any issues with his

1743
01:25:24,760 --> 01:25:29,160
Speaker 3: battery for twelve but they suggested a mag Safe. You know,

1744
01:25:29,240 --> 01:25:31,400
Speaker 3: battery for it, you know the clips on the back,

1745
01:25:32,160 --> 01:25:34,040
Speaker 3: but I say're pricing a little bit high. I wondered

1746
01:25:34,040 --> 01:25:35,760
Speaker 3: if you know and you'll turn it in. Plus I

1747
01:25:35,840 --> 01:25:38,160
Speaker 3: know you could get mag Safe speakers too, because I

1748
01:25:38,240 --> 01:25:39,920
Speaker 3: kind of look on Amazon and kind of order it wise.

1749
01:25:40,040 --> 01:25:41,880
Speaker 2: You know right now, Oh you did nice.

1750
01:25:42,520 --> 01:25:45,040
Speaker 1: Yeah, Once you go down this mag Safe road, it's

1751
01:25:45,080 --> 01:25:47,720
Speaker 1: actually pretty fun and it's it's one of the advantages

1752
01:25:47,800 --> 01:25:50,640
Speaker 1: that the iPhone has over Android, but only for a

1753
01:25:50,680 --> 01:25:54,880
Speaker 1: little a little longer because they are gonna reconfigure the

1754
01:25:54,880 --> 01:25:59,559
Speaker 1: way that wireless charging works on androids very soon and

1755
01:25:59,600 --> 01:26:02,360
Speaker 1: it will work in pretty much the same way mag

1756
01:26:02,400 --> 01:26:02,880
Speaker 1: Safe work.

1757
01:26:03,000 --> 01:26:04,559
Speaker 2: So Apple kind of gave.

1758
01:26:06,040 --> 01:26:08,920
Speaker 1: That it's called the Chi Consortium, which is like the

1759
01:26:08,960 --> 01:26:12,519
Speaker 1: wireless charging people kind of gave them the information about

1760
01:26:12,520 --> 01:26:14,000
Speaker 1: mag Safe and said, you know what, you can use

1761
01:26:14,000 --> 01:26:16,720
Speaker 1: this for all your phones now because it's it's anyway.

1762
01:26:17,200 --> 01:26:20,120
Speaker 1: Apple basically took the standard and they said, this works,

1763
01:26:20,200 --> 01:26:21,880
Speaker 1: but we're going to try to make it work better.

1764
01:26:21,920 --> 01:26:24,040
Speaker 1: And that's how they made the magnet and how everything

1765
01:26:24,040 --> 01:26:27,960
Speaker 1: aligns perfectly, which gives you more efficient charging. So you've

1766
01:26:28,000 --> 01:26:30,880
Speaker 1: discovered that, so what you're trying to look for a

1767
01:26:30,880 --> 01:26:32,759
Speaker 1: battery that clips onto the back of his phone.

1768
01:26:33,920 --> 01:26:36,720
Speaker 3: Yeah, his battery life isn't that great. Plus he's always on.

1769
01:26:37,000 --> 01:26:39,040
Speaker 3: We went there and they said he's on TikTok a lot.

1770
01:26:39,120 --> 01:26:41,080
Speaker 3: So they said, that's not gonna see So.

1771
01:26:42,080 --> 01:26:45,760
Speaker 1: Well, what kid isn't basically okay? So I like, I've

1772
01:26:45,760 --> 01:26:47,479
Speaker 1: been testing a lot of these things. I carry a

1773
01:26:47,520 --> 01:26:49,599
Speaker 1: bunch of them around, so I always have a wireless

1774
01:26:49,600 --> 01:26:53,080
Speaker 1: mag Safe battery. I'm going to my website rich on

1775
01:26:53,160 --> 01:26:55,600
Speaker 1: tech dot TV. I've got a whole bunch of recommended

1776
01:26:55,600 --> 01:26:58,000
Speaker 1: gadgets and I'm going there because I like this Belkan one.

1777
01:26:58,320 --> 01:27:00,280
Speaker 1: But I want to get the name just right. And

1778
01:27:00,360 --> 01:27:03,120
Speaker 1: so if you go to the one from Apple, theirs

1779
01:27:03,160 --> 01:27:07,360
Speaker 1: is probably the most expensive which Apple sells in their store.

1780
01:27:07,400 --> 01:27:10,360
Speaker 1: Obviously it's probably, you know, sixty bucks something like that.

1781
01:27:10,760 --> 01:27:13,639
Speaker 1: This one I like from Belkan is wireless power bank

1782
01:27:13,680 --> 01:27:17,519
Speaker 1: with mag Safe. It's thirty nine to ninety nine and

1783
01:27:17,600 --> 01:27:20,120
Speaker 1: so it will work with all of the different gadgets.

1784
01:27:20,360 --> 01:27:22,040
Speaker 1: The thing you want to look for in a mag

1785
01:27:22,120 --> 01:27:27,040
Speaker 1: Safe wireless charger is the capacity. So the capacity is

1786
01:27:27,040 --> 01:27:29,280
Speaker 1: going to give you the amount of charging time, like

1787
01:27:29,320 --> 01:27:31,680
Speaker 1: how many times you can charge his phone. So this

1788
01:27:31,720 --> 01:27:34,080
Speaker 1: one is pretty thin. It just has twenty five hundred

1789
01:27:34,120 --> 01:27:36,840
Speaker 1: million powers, which means it's pretty much going to charge

1790
01:27:36,840 --> 01:27:40,040
Speaker 1: your iPhone once. That may not be sufficient for your child.

1791
01:27:40,120 --> 01:27:43,240
Speaker 1: He may want I was it here or she I

1792
01:27:43,240 --> 01:27:46,920
Speaker 1: didn't get that part, okay, So he may want something

1793
01:27:46,960 --> 01:27:50,200
Speaker 1: that's more like five thousand million hours. But the bigger

1794
01:27:50,240 --> 01:27:53,520
Speaker 1: the battery is, the larger it's going to be physically,

1795
01:27:53,640 --> 01:27:56,240
Speaker 1: so it may be tough to actually hold the you know,

1796
01:27:56,280 --> 01:27:58,719
Speaker 1: the battery on there at the same time as holding

1797
01:27:58,720 --> 01:27:59,040
Speaker 1: the phone.

1798
01:27:59,080 --> 01:27:59,800
Speaker 2: Does that make sense.

1799
01:28:01,320 --> 01:28:01,519
Speaker 9: Yeah.

1800
01:28:01,680 --> 01:28:04,240
Speaker 3: The other question with that is will it charge while

1801
01:28:04,240 --> 01:28:05,680
Speaker 3: it's on both batteries?

1802
01:28:05,840 --> 01:28:06,479
Speaker 4: Does it works?

1803
01:28:07,120 --> 01:28:07,200
Speaker 9: Uh?

1804
01:28:07,320 --> 01:28:09,519
Speaker 1: Yeah, it'll Oh you're saying you want to charge the

1805
01:28:09,520 --> 01:28:12,879
Speaker 1: battery while it's wirelessly charged while it's wirelessly on the phone.

1806
01:28:13,640 --> 01:28:15,599
Speaker 3: Yeah, you phone told me you could plug it into

1807
01:28:15,640 --> 01:28:18,280
Speaker 3: the mag safe and it'll charge the phone well through

1808
01:28:18,320 --> 01:28:19,000
Speaker 3: it or something.

1809
01:28:19,640 --> 01:28:23,519
Speaker 1: Uh, okay, So the mag Safe battery attaches to the

1810
01:28:23,520 --> 01:28:25,760
Speaker 1: back of the phone. It will charge it wirelessly. You

1811
01:28:25,760 --> 01:28:28,960
Speaker 1: can also plug a cable into the from the phone

1812
01:28:29,080 --> 01:28:31,120
Speaker 1: into the battery and it'll charge it that way as well,

1813
01:28:31,120 --> 01:28:32,760
Speaker 1: but you wouldn't want to do those at the same time.

1814
01:28:33,560 --> 01:28:37,840
Speaker 3: Right, Okay, yes, but I met is the Balkan one.

1815
01:28:38,200 --> 01:28:40,439
Speaker 1: Yeah, yes, And that's the other thing to look for

1816
01:28:40,560 --> 01:28:44,400
Speaker 1: is USB C And you know, in portable chargers in general,

1817
01:28:45,320 --> 01:28:48,160
Speaker 1: the wattage that they have, like the the watts like

1818
01:28:48,200 --> 01:28:52,960
Speaker 1: this one's a seven point five watt. The maximum wattage

1819
01:28:53,000 --> 01:28:55,960
Speaker 1: that mag safe can do, I believe is fifteen watts,

1820
01:28:56,880 --> 01:28:59,040
Speaker 1: and it's it's kind of rare that you find a

1821
01:28:59,040 --> 01:29:02,040
Speaker 1: lot of wireless charging banks that do that. The higher

1822
01:29:02,040 --> 01:29:04,800
Speaker 1: the wattage, the faster it's going to charge your phone.

1823
01:29:05,280 --> 01:29:07,519
Speaker 1: So if he's on TikTok and he's looking for this

1824
01:29:07,560 --> 01:29:09,840
Speaker 1: thing to charge it, like in real time while he's

1825
01:29:09,920 --> 01:29:13,120
Speaker 1: on the phone actively, it's probably not going to be

1826
01:29:13,400 --> 01:29:16,120
Speaker 1: the best solution. Like I think a wired solution would

1827
01:29:16,160 --> 01:29:19,040
Speaker 1: probably be better. But you mentioned that there is some

1828
01:29:19,080 --> 01:29:21,120
Speaker 1: sort of issue with the wired so maybe that's not

1829
01:29:21,280 --> 01:29:23,360
Speaker 1: that's why he's looking at wireless because he still has

1830
01:29:23,360 --> 01:29:23,759
Speaker 1: that option.

1831
01:29:24,800 --> 01:29:26,720
Speaker 3: Yeah yeah, and that's when he's home, we're gonna have

1832
01:29:26,760 --> 01:29:29,200
Speaker 3: it plugged in. Okay, Well that's play on the road.

1833
01:29:29,240 --> 01:29:31,360
Speaker 3: I figured because you've been using it, like you said,

1834
01:29:31,439 --> 01:29:35,320
Speaker 3: like every other kiddies or about home crazy.

1835
01:29:35,960 --> 01:29:37,800
Speaker 1: Yeah, this is this is a whole thing. I mean,

1836
01:29:37,800 --> 01:29:40,240
Speaker 1: this is like basically my entire life is keeping my

1837
01:29:40,360 --> 01:29:43,400
Speaker 1: iPhone charged at all times, so especially when I'm at

1838
01:29:43,479 --> 01:29:45,920
Speaker 1: like an event like CEES or any of those things.

1839
01:29:45,960 --> 01:29:48,760
Speaker 1: Like I am, I'm a stickler for just trying to

1840
01:29:48,840 --> 01:29:51,600
Speaker 1: charge my phone at any given time that I'm not

1841
01:29:51,800 --> 01:29:54,880
Speaker 1: using it, because that's really the thing that you want

1842
01:29:54,920 --> 01:29:56,800
Speaker 1: to do, is make sure that when you're not using it,

1843
01:29:56,880 --> 01:29:59,400
Speaker 1: you're having it charged, and even when you're using it, it'll

1844
01:29:59,360 --> 01:30:01,880
Speaker 1: be fine. But they're plenty of these out there. There's

1845
01:30:01,880 --> 01:30:06,000
Speaker 1: another company that I like called my Charge, and so

1846
01:30:06,040 --> 01:30:08,439
Speaker 1: they have another portable power solution that I like that

1847
01:30:08,479 --> 01:30:09,439
Speaker 1: I've tested and it.

1848
01:30:09,400 --> 01:30:10,240
Speaker 2: Works really well.

1849
01:30:10,880 --> 01:30:14,120
Speaker 1: It's called Maglock, and so it's not necessarily mag safe,

1850
01:30:14,439 --> 01:30:16,680
Speaker 1: they don't use that term, but it does work with

1851
01:30:16,800 --> 01:30:19,280
Speaker 1: mag safe cases and so that will work as well.

1852
01:30:19,280 --> 01:30:23,240
Speaker 1: And they've got three different sizes. One is pretty pretty

1853
01:30:23,320 --> 01:30:23,840
Speaker 1: large size.

1854
01:30:23,920 --> 01:30:24,960
Speaker 2: Let me see which one that is.

1855
01:30:25,520 --> 01:30:27,880
Speaker 1: They've got a nine thousand million amp hour which will

1856
01:30:27,880 --> 01:30:30,320
Speaker 1: give you an extra forty eight hours of battery life

1857
01:30:30,360 --> 01:30:32,439
Speaker 1: on top of your iPhone. So and yes, they have

1858
01:30:32,479 --> 01:30:34,880
Speaker 1: speakers and all kinds of stuff. So mag Safe fun

1859
01:30:34,960 --> 01:30:37,200
Speaker 1: thing to have on the iPhone that is on the

1860
01:30:37,240 --> 01:30:40,080
Speaker 1: iPhone twelve and up I believe, so if you have

1861
01:30:40,120 --> 01:30:44,280
Speaker 1: the iPhone twelve and up model, definitely check out mag Safe.

1862
01:30:45,040 --> 01:30:48,200
Speaker 1: Coming up, we're going to talk scanning photos. You got

1863
01:30:48,200 --> 01:30:49,720
Speaker 1: a bunch of photos at home. We're going to talk

1864
01:30:49,720 --> 01:30:52,200
Speaker 1: about how to get those digitized so you can save

1865
01:30:52,280 --> 01:30:56,920
Speaker 1: them forever. You're listening to rich on Tech. Welcome back

1866
01:30:56,920 --> 01:31:01,040
Speaker 1: to rich On Tech. I've got my first in studio guest.

1867
01:31:01,640 --> 01:31:05,840
Speaker 1: Mitch Goldstone is founder and I'm assuming CEO of scan

1868
01:31:06,000 --> 01:31:10,479
Speaker 1: myphotos dot com. This is a website based in Irvine,

1869
01:31:10,560 --> 01:31:15,720
Speaker 1: California that has helped many many people scan their physical photos.

1870
01:31:15,840 --> 01:31:18,200
Speaker 1: And we all have that box of photos laying around

1871
01:31:18,240 --> 01:31:20,080
Speaker 1: the house that you want to get to one day,

1872
01:31:20,880 --> 01:31:24,040
Speaker 1: but let's make that today. Mitch, Welcome to the show.

1873
01:31:24,040 --> 01:31:25,320
Speaker 1: Thanks for being here in person.

1874
01:31:25,520 --> 01:31:28,600
Speaker 7: Thanks rich you know it's it's so wonderful to be

1875
01:31:28,680 --> 01:31:31,240
Speaker 7: your first guest. But I've been learning from you since

1876
01:31:31,400 --> 01:31:33,280
Speaker 7: I'm going to date myself seen it.

1877
01:31:33,680 --> 01:31:35,679
Speaker 1: Wow, It's been a while since I was at CET,

1878
01:31:36,160 --> 01:31:37,800
Speaker 1: but thank you and I appreciate it. And you know

1879
01:31:37,880 --> 01:31:40,800
Speaker 1: I followed your stuff. I actually did a story with you.

1880
01:31:40,840 --> 01:31:42,280
Speaker 1: I don't know how many years it's been at this

1881
01:31:42,320 --> 01:31:46,439
Speaker 1: point with KTLA where we talked about scanning photos and

1882
01:31:46,800 --> 01:31:49,559
Speaker 1: even back then it was important to do this, and

1883
01:31:49,640 --> 01:31:53,800
Speaker 1: that was probably five, six, seven years ago. Tell me

1884
01:31:53,800 --> 01:31:56,920
Speaker 1: about the state of the business, like, are people doing

1885
01:31:56,960 --> 01:31:59,720
Speaker 1: this on a regular basis? I assume so, And why

1886
01:31:59,720 --> 01:32:02,920
Speaker 1: do you think it's important that you digitize your fair photos?

1887
01:32:02,920 --> 01:32:05,840
Speaker 7: They are rich When you did the segment, sadly it

1888
01:32:05,880 --> 01:32:10,599
Speaker 7: was before COVID and the pandemic. When that hit, there

1889
01:32:10,600 --> 01:32:16,280
Speaker 7: are people that had to rush to prepare for memorial services.

1890
01:32:16,840 --> 01:32:19,559
Speaker 7: And that's where we kind of reinvented the business because

1891
01:32:19,600 --> 01:32:23,240
Speaker 7: people couldn't wait weeks months. Everything had to be done

1892
01:32:23,560 --> 01:32:26,680
Speaker 7: the same day. So that was a big part of

1893
01:32:26,720 --> 01:32:27,320
Speaker 7: the change.

1894
01:32:27,400 --> 01:32:28,840
Speaker 2: And so what what do you do?

1895
01:32:28,880 --> 01:32:31,000
Speaker 1: You've got I remember when I came there, I just

1896
01:32:31,040 --> 01:32:34,360
Speaker 1: saw like palettes full of like boxes that people send in.

1897
01:32:35,080 --> 01:32:38,599
Speaker 1: Are people so clearly people are comfortable mailing pictures in

1898
01:32:38,680 --> 01:32:39,439
Speaker 1: to be scanned.

1899
01:32:39,960 --> 01:32:41,280
Speaker 2: How safe is that?

1900
01:32:41,360 --> 01:32:43,280
Speaker 1: Because that would be the first question I'd have is like,

1901
01:32:43,720 --> 01:32:46,280
Speaker 1: I live in you know, Kentucky, I'm sending you pictures.

1902
01:32:46,600 --> 01:32:48,000
Speaker 2: Is this going to make it through the system?

1903
01:32:48,000 --> 01:32:52,439
Speaker 7: Okay, sure, We've preserved over a billion pictures. We never

1904
01:32:52,520 --> 01:32:56,240
Speaker 7: lost anything but excuse me. And at CEES, I spent

1905
01:32:56,280 --> 01:33:00,320
Speaker 7: an hour with the US Postal Service executives discuss that

1906
01:33:00,439 --> 01:33:03,400
Speaker 7: very question, and what they loved is that people trust

1907
01:33:03,479 --> 01:33:06,880
Speaker 7: them the US Postal Service with delivering the most precious

1908
01:33:06,880 --> 01:33:11,040
Speaker 7: possessions photos and even on the website on the homepage

1909
01:33:11,160 --> 01:33:14,040
Speaker 7: was a link to the commercial they made, which no

1910
01:33:14,400 --> 01:33:17,440
Speaker 7: small business gets commercial from USPS.

1911
01:33:17,560 --> 01:33:19,559
Speaker 2: It's kind of an honor what you were in there.

1912
01:33:19,760 --> 01:33:21,960
Speaker 1: Yeah, so okay, so how does it work? So I

1913
01:33:22,640 --> 01:33:24,240
Speaker 1: order from you, I get like a box. Do you

1914
01:33:24,280 --> 01:33:26,200
Speaker 1: send me a box or do I just find a

1915
01:33:26,200 --> 01:33:28,120
Speaker 1: box of the post office and just throw my pictures

1916
01:33:28,120 --> 01:33:28,360
Speaker 1: in there?

1917
01:33:28,400 --> 01:33:31,040
Speaker 7: And what we do we do for smaller orders you

1918
01:33:31,040 --> 01:33:34,080
Speaker 7: could just send in your photos, slides, home movie film,

1919
01:33:34,280 --> 01:33:36,559
Speaker 7: all of that. For larger orders, just go to the

1920
01:33:36,560 --> 01:33:39,599
Speaker 7: website and you get a prepaid box. Fill it up

1921
01:33:39,600 --> 01:33:45,080
Speaker 7: with your photos, slides, movie film as well, send it

1922
01:33:45,120 --> 01:33:47,879
Speaker 7: to us and the coolest new features. If you select

1923
01:33:47,920 --> 01:33:50,719
Speaker 7: express scan fast, we do it same.

1924
01:33:50,600 --> 01:33:53,360
Speaker 1: Day, so you'll as soon as you get those in

1925
01:33:53,720 --> 01:33:56,479
Speaker 1: you're going to scan them. And then when I did it,

1926
01:33:56,479 --> 01:33:58,680
Speaker 1: it was like a flash drive or a CD. I

1927
01:33:58,680 --> 01:34:01,800
Speaker 1: can't remember, but now, well you'll just directly upload these

1928
01:34:01,840 --> 01:34:04,640
Speaker 1: two online site that I can download immediately.

1929
01:34:04,720 --> 01:34:07,680
Speaker 7: Indeed, so we have the DVD data desk for all

1930
01:34:07,720 --> 01:34:10,679
Speaker 7: the files, regular DRAPEG files, they're yours, are not locked

1931
01:34:10,800 --> 01:34:14,200
Speaker 7: or anything like that, or a flash drive, a gigabyte

1932
01:34:14,200 --> 01:34:18,280
Speaker 7: flash drive. Most people now select the upload service. So

1933
01:34:18,320 --> 01:34:21,599
Speaker 7: as soon as your images, your photos, slides, home movie

1934
01:34:21,600 --> 01:34:25,280
Speaker 7: films are digitized, you get an email and you click

1935
01:34:25,320 --> 01:34:30,639
Speaker 7: on it and all your resolution high five files are there.

1936
01:34:31,120 --> 01:34:34,559
Speaker 1: And so speaking of resolution, when I was doing this myself,

1937
01:34:34,640 --> 01:34:36,040
Speaker 1: you know, because you can if you have a printer

1938
01:34:36,200 --> 01:34:38,280
Speaker 1: that's got the flatbed scanner. You know, if you have

1939
01:34:38,320 --> 01:34:40,280
Speaker 1: a couple of pictures, it's easy to do this yourself

1940
01:34:40,320 --> 01:34:42,600
Speaker 1: as well. Which and I highly recommend that you no

1941
01:34:42,680 --> 01:34:45,760
Speaker 1: matter what, just do it, Like whether you use you know,

1942
01:34:46,120 --> 01:34:48,720
Speaker 1: a website or you send them out or whatever, or

1943
01:34:48,760 --> 01:34:49,400
Speaker 1: you do it yourself.

1944
01:34:49,479 --> 01:34:49,800
Speaker 2: Just do it.

1945
01:34:49,840 --> 01:34:53,839
Speaker 1: That's the important thing. So what resolution do you recommend

1946
01:34:53,880 --> 01:34:54,960
Speaker 1: that we scan our pictures?

1947
01:34:54,960 --> 01:34:55,200
Speaker 2: In act?

1948
01:34:55,200 --> 01:34:57,040
Speaker 1: Because I've noticed there's like, you know, six hundred or

1949
01:34:57,040 --> 01:34:58,160
Speaker 1: three hundred do I need to do.

1950
01:34:58,080 --> 01:35:01,840
Speaker 7: The high resolution photos for images that you want to

1951
01:35:01,840 --> 01:35:05,719
Speaker 7: make enlargements of historic photos? All of that, you should

1952
01:35:05,760 --> 01:35:08,200
Speaker 7: always select the highest resolution, but we had a lot

1953
01:35:08,240 --> 01:35:10,679
Speaker 7: of customers that were saying they just want their photos

1954
01:35:10,720 --> 01:35:14,719
Speaker 7: digitized to upload to social media. Scan my Photos now

1955
01:35:15,200 --> 01:35:18,479
Speaker 7: is a content provider for all photo sharing apps, whether

1956
01:35:18,520 --> 01:35:22,559
Speaker 7: it's Instagram, Facebook, Snap, all of them. But what people

1957
01:35:22,560 --> 01:35:24,479
Speaker 7: are doing is they just want the files to be

1958
01:35:24,600 --> 01:35:27,599
Speaker 7: uploaded so they don't need to be that large because

1959
01:35:27,600 --> 01:35:31,680
Speaker 7: we're talking about large quantities of photos. Five thousand photos.

1960
01:35:32,080 --> 01:35:35,400
Speaker 7: Someone sent in twenty thousand slides just this past week,

1961
01:35:35,479 --> 01:35:38,599
Speaker 7: and we have the new slide Carousel service, so we

1962
01:35:38,840 --> 01:35:41,759
Speaker 7: digitize the slot entire slide carousel.

1963
01:35:41,880 --> 01:35:42,080
Speaker 2: Wow.

1964
01:35:42,120 --> 01:35:45,000
Speaker 1: I loved watching the machines at work at your facility

1965
01:35:45,000 --> 01:35:47,960
Speaker 1: because they just so fast. They're so fast and they

1966
01:35:48,040 --> 01:35:52,080
Speaker 1: just work really really well. Have you ever lost any photos?

1967
01:35:52,840 --> 01:35:56,440
Speaker 7: We've not, but man our customers have and it's so heartbreaking.

1968
01:35:56,479 --> 01:35:58,800
Speaker 7: We get messages all the time, Hey, you digitize my

1969
01:35:58,800 --> 01:36:01,639
Speaker 7: photos ten years ago to twelve years ago, fifteen years ago,

1970
01:36:01,880 --> 01:36:05,439
Speaker 7: I lost them, fireflood, whatever do you have them? And

1971
01:36:05,479 --> 01:36:07,880
Speaker 7: it was because of so many people saying they lost

1972
01:36:07,920 --> 01:36:11,479
Speaker 7: their photos that we added a new archival service. We're

1973
01:36:11,560 --> 01:36:15,240
Speaker 7: working with Amazon where everything is uploaded on our side

1974
01:36:15,280 --> 01:36:18,960
Speaker 7: securely in the cloud. So if you had an order

1975
01:36:19,240 --> 01:36:23,280
Speaker 7: and you selected to have us archive it. It's there permanently.

1976
01:36:23,520 --> 01:36:26,000
Speaker 7: But I don't want to be the depository of your photos.

1977
01:36:26,000 --> 01:36:29,480
Speaker 7: I want to please for you to save copies offsite,

1978
01:36:29,520 --> 01:36:32,240
Speaker 7: make extra copies, give them to friends. You mentioned Google

1979
01:36:32,240 --> 01:36:37,040
Speaker 7: Photos wonderful source, and also in a safety deposit box.

1980
01:36:37,120 --> 01:36:39,000
Speaker 7: Even please make lots.

1981
01:36:39,160 --> 01:36:40,679
Speaker 2: Yeah, don't just have that one copy.

1982
01:36:40,840 --> 01:36:44,400
Speaker 1: That was my favorite thing about getting my photos digitized.

1983
01:36:44,600 --> 01:36:47,280
Speaker 1: And by the way, when I got my photos digitized,

1984
01:36:47,320 --> 01:36:49,800
Speaker 1: it was just my personal collection. I still have a

1985
01:36:49,800 --> 01:36:53,360
Speaker 1: lot more. My mom's garage is like an untapped resource

1986
01:36:53,360 --> 01:36:55,519
Speaker 1: and she won't really let me in there to do this.

1987
01:36:56,000 --> 01:36:58,000
Speaker 1: But one of these days I will go in there

1988
01:36:58,040 --> 01:36:59,920
Speaker 1: and get these pictures and send them in because I

1989
01:37:00,000 --> 01:37:02,600
Speaker 1: I really want to see all these pictures of me

1990
01:37:02,640 --> 01:37:05,080
Speaker 1: as a kid and my siblings and my parents. But

1991
01:37:05,120 --> 01:37:07,320
Speaker 1: what was so fun about getting these pictures that I

1992
01:37:07,320 --> 01:37:10,040
Speaker 1: had just a couple of them digitized, is throwing them

1993
01:37:10,040 --> 01:37:13,559
Speaker 1: into Google Photos and it does its magic. Where it

1994
01:37:13,640 --> 01:37:17,160
Speaker 1: was finding my grandfather and my grandmother and putting it

1995
01:37:17,240 --> 01:37:21,040
Speaker 1: in their little face kind of recognition system. I mean,

1996
01:37:21,080 --> 01:37:24,200
Speaker 1: that was really incredible, even with video. People may not

1997
01:37:24,240 --> 01:37:28,400
Speaker 1: realize this when you digitize a video. Google Photos will

1998
01:37:28,439 --> 01:37:32,200
Speaker 1: go through that video and identify the people in that video,

1999
01:37:32,800 --> 01:37:35,519
Speaker 1: and then when you click on their face, you'll see that, oh,

2000
01:37:35,600 --> 01:37:37,680
Speaker 1: they're in this video for my birthday party when I

2001
01:37:37,760 --> 01:37:40,639
Speaker 1: was eight or whatever. I mean, that's pretty incredible. It's

2002
01:37:40,680 --> 01:37:42,880
Speaker 1: just I mean, once you get these pictures back, I

2003
01:37:42,880 --> 01:37:46,200
Speaker 1: imagine your customers just spend time just like sitting there

2004
01:37:46,240 --> 01:37:47,320
Speaker 1: and looking at them for a while.

2005
01:37:47,360 --> 01:37:47,720
Speaker 2: So much.

2006
01:37:47,720 --> 01:37:49,760
Speaker 7: I have a great story. But I'm that too with

2007
01:37:49,960 --> 01:37:52,479
Speaker 7: Google Photos. With videos, it's also a home movie film

2008
01:37:52,720 --> 01:37:56,080
Speaker 7: where scan my Photos digitizes each frame so you can

2009
01:37:56,160 --> 01:37:59,559
Speaker 7: actually capture a single frame to share it. But a

2010
01:37:59,600 --> 01:38:02,640
Speaker 7: great story you mentioned about your mom and trying to

2011
01:38:02,680 --> 01:38:07,760
Speaker 7: get those We have a CBS News correspondent had one

2012
01:38:07,840 --> 01:38:11,080
Speaker 7: hundred boxes of slides from his mom that somehow he

2013
01:38:11,160 --> 01:38:14,360
Speaker 7: was able to get away from her. We digitized it

2014
01:38:14,479 --> 01:38:17,200
Speaker 7: same day, so that night they got a link. They

2015
01:38:17,200 --> 01:38:19,080
Speaker 7: got all of them, and it was for his mom's

2016
01:38:19,520 --> 01:38:22,840
Speaker 7: ninetieth birthday. He had a whole big celebration, the whole

2017
01:38:22,880 --> 01:38:26,679
Speaker 7: family there and everything was digitized fifty years ago from

2018
01:38:26,760 --> 01:38:30,800
Speaker 7: New York City from the World's Fair. Images that people

2019
01:38:30,840 --> 01:38:33,960
Speaker 7: haven't seen ever before. That's why it's so important.

2020
01:38:34,160 --> 01:38:40,040
Speaker 1: We're talking with Mitch Goldstone, founder of scanmyphotos dot com. Mitch,

2021
01:38:40,120 --> 01:38:44,400
Speaker 1: I know that recently Costco has gotten rid of their

2022
01:38:44,600 --> 01:38:50,160
Speaker 1: photo processing facility in stores. This business of pictures, like

2023
01:38:50,320 --> 01:38:53,439
Speaker 1: when I was a kid, you would have one ten film,

2024
01:38:53,479 --> 01:38:55,519
Speaker 1: then thirty five millimeter film. You'd bring it to a

2025
01:38:55,520 --> 01:38:58,439
Speaker 1: place like remember those little like tiny places they had

2026
01:38:58,439 --> 01:39:01,320
Speaker 1: in parking lots where you like a photo processing facility,

2027
01:39:01,600 --> 01:39:03,360
Speaker 1: You put it in an envelope. They would give you

2028
01:39:03,360 --> 01:39:05,600
Speaker 1: the pictures like a week later, and you'd be so

2029
01:39:05,680 --> 01:39:07,840
Speaker 1: excited to see what those pictures were that was on

2030
01:39:07,840 --> 01:39:10,479
Speaker 1: that role in ninety percent of them were just trash

2031
01:39:10,560 --> 01:39:12,559
Speaker 1: because you know, you didn't see what you were taking

2032
01:39:12,560 --> 01:39:15,120
Speaker 1: a picture of. What do you make of this changing

2033
01:39:15,120 --> 01:39:18,360
Speaker 1: industry now that everything's digital, we're taking more pictures than ever.

2034
01:39:19,800 --> 01:39:21,360
Speaker 1: Is your job ever going to be done getting these

2035
01:39:21,360 --> 01:39:22,520
Speaker 1: old pictures digitized?

2036
01:39:22,680 --> 01:39:23,080
Speaker 2: Not at all.

2037
01:39:23,120 --> 01:39:26,960
Speaker 7: They're trillions of images. Big thing though, is most people

2038
01:39:27,040 --> 01:39:30,760
Speaker 7: are just uploading recent pictures. I'm sure your listeners are

2039
01:39:30,800 --> 01:39:34,840
Speaker 7: smirking now because they're also uploading pictures from their smartphone

2040
01:39:34,880 --> 01:39:37,639
Speaker 7: camera role basically if they're like me, of the food

2041
01:39:37,680 --> 01:39:40,360
Speaker 7: they ate last night. Sure, but not from the World's

2042
01:39:40,360 --> 01:39:41,360
Speaker 7: Fair in New York City.

2043
01:39:41,640 --> 01:39:42,120
Speaker 2: All of that.

2044
01:39:42,439 --> 01:39:46,240
Speaker 7: Costco is very interesting because my partner Carl Berman, and

2045
01:39:46,280 --> 01:39:50,479
Speaker 7: I started as retail photo lab owners in Orange County

2046
01:39:50,960 --> 01:39:55,280
Speaker 7: and everything changed. Our biggest competitor was Costco. I remember

2047
01:39:55,320 --> 01:39:57,080
Speaker 7: people would walk in and say, well, I'm not going

2048
01:39:57,160 --> 01:39:59,280
Speaker 7: to pay you, I can just go to Costco.

2049
01:39:58,920 --> 01:40:01,599
Speaker 2: And there's a lot cheaper. It was a lot cheaper, and.

2050
01:40:01,600 --> 01:40:05,040
Speaker 7: It was cheaper, less expense, I should say, less expensive

2051
01:40:06,040 --> 01:40:09,920
Speaker 7: and cheaper. But what Costco just announced now is really

2052
01:40:09,960 --> 01:40:15,040
Speaker 7: troubling because they close down their pitt labs at Costcos

2053
01:40:15,080 --> 01:40:18,840
Speaker 7: and they just announced they're closing down online Costco, which

2054
01:40:18,880 --> 01:40:21,200
Speaker 7: was a really great feature. You could upload all your photos,

2055
01:40:21,240 --> 01:40:24,960
Speaker 7: print them everything, and they transferred all of that to Shutterfly.

2056
01:40:26,080 --> 01:40:28,880
Speaker 7: I'm not sure exactly what the arrangement is because Shutterflies

2057
01:40:29,080 --> 01:40:33,120
Speaker 7: discounted prices so much anyway, But the biggest thing is

2058
01:40:33,160 --> 01:40:40,120
Speaker 7: that that segment has disappeared its retail, the photo labs,

2059
01:40:40,320 --> 01:40:42,519
Speaker 7: all of that stuff, even from Back to the Future

2060
01:40:42,560 --> 01:40:46,240
Speaker 7: that Kiosk in that scene with the Dolorean, all of

2061
01:40:46,240 --> 01:40:51,320
Speaker 7: that has disappeared. But what hasn't disappeared but is disappearing

2062
01:40:51,760 --> 01:40:54,759
Speaker 7: or all the photos, all the slides, all the home movies.

2063
01:40:54,800 --> 01:40:59,520
Speaker 7: They're getting old and they have to be digitized and backed.

2064
01:40:59,320 --> 01:41:00,799
Speaker 2: Up and very quickly.

2065
01:41:01,600 --> 01:41:03,960
Speaker 1: Do you recommend if you still have the film like

2066
01:41:04,040 --> 01:41:05,800
Speaker 1: let's say you remember how when your pictures came in

2067
01:41:05,840 --> 01:41:08,280
Speaker 1: the little packet and it had the film roles like

2068
01:41:08,400 --> 01:41:11,400
Speaker 1: sliced up, would you recommend that people get those digitized

2069
01:41:11,520 --> 01:41:13,080
Speaker 1: or just just scan the pictures.

2070
01:41:13,240 --> 01:41:14,960
Speaker 7: We do all of that too with negatives.

2071
01:41:15,040 --> 01:41:19,200
Speaker 2: Meetium for negative forgetting. It works exactly.

2072
01:41:19,439 --> 01:41:22,320
Speaker 7: And you know, it's a great question because some people

2073
01:41:22,400 --> 01:41:25,680
Speaker 7: want to digitize their negatives. Just send your photos to us.

2074
01:41:25,680 --> 01:41:28,200
Speaker 7: The quality is so we never had anyone say I

2075
01:41:28,240 --> 01:41:30,760
Speaker 7: don't like the quality of the photos, so please do

2076
01:41:30,840 --> 01:41:31,480
Speaker 7: the photos.

2077
01:41:31,320 --> 01:41:32,799
Speaker 2: It's a lot less money.

2078
01:41:32,840 --> 01:41:38,560
Speaker 7: But not to say that negatives aren't important to to digitize,

2079
01:41:38,640 --> 01:41:38,960
Speaker 7: all right.

2080
01:41:38,960 --> 01:41:43,679
Speaker 1: Mitch Goldstone of scan my Photos dot Com down in Irvine,

2081
01:41:43,680 --> 01:41:44,840
Speaker 1: But you don't have to go there. Can you still

2082
01:41:44,920 --> 01:41:47,439
Speaker 1: drop off if you wanted to, if you didn't trust

2083
01:41:47,520 --> 01:41:49,240
Speaker 1: the mail or whatever.

2084
01:41:49,680 --> 01:41:53,240
Speaker 7: We're headquartered in Irvine, but only about ten percent of

2085
01:41:53,280 --> 01:41:56,200
Speaker 7: our business is from California. It's all over the country, Hawaii,

2086
01:41:56,280 --> 01:42:00,519
Speaker 7: Puerto Rico, Alaska, all all over for that. Even on

2087
01:42:00,560 --> 01:42:02,679
Speaker 7: the website if you go to the top, I think

2088
01:42:02,720 --> 01:42:05,639
Speaker 7: we just added a promo code for rich on Tech.

2089
01:42:05,720 --> 01:42:08,400
Speaker 1: Oh nice, use that promo code rich on Tech. Mitchicoldstone,

2090
01:42:08,400 --> 01:42:11,040
Speaker 1: thanks so much for joining me first in studio guest

2091
01:42:11,080 --> 01:42:13,760
Speaker 1: here on the rich On Tech Show. Coming up, we

2092
01:42:13,800 --> 01:42:16,320
Speaker 1: are going to talk about the best journaling apps and

2093
01:42:16,400 --> 01:42:19,200
Speaker 1: this calculator that can help you determine if you should

2094
01:42:19,200 --> 01:42:22,400
Speaker 1: pay for your travel with points or cash.

2095
01:42:22,479 --> 01:42:23,280
Speaker 2: You're listening to.

2096
01:42:23,800 --> 01:42:28,080
Speaker 1: Rich on Tech, Laura, perfect song for the end of

2097
01:42:28,120 --> 01:42:32,439
Speaker 1: the show closing time. Ah, yes it is. But before

2098
01:42:32,520 --> 01:42:35,000
Speaker 1: we go, we got a couple of things to talk about.

2099
01:42:35,560 --> 01:42:37,840
Speaker 1: Rich Demiro here rich on Tech, hanging out with you

2100
01:42:37,880 --> 01:42:41,960
Speaker 1: talking about technology, and you know, I have started to journal.

2101
01:42:42,520 --> 01:42:44,960
Speaker 1: I think that journaling is very important. I think it's

2102
01:42:45,280 --> 01:42:48,040
Speaker 1: good for your well being, for your mind, and also

2103
01:42:48,120 --> 01:42:50,960
Speaker 1: it's just kind of fun because you're like, who's going

2104
01:42:51,000 --> 01:42:52,960
Speaker 1: to read this in the future, Like, who's going to

2105
01:42:53,040 --> 01:42:56,120
Speaker 1: read what my thoughts are in the future. And so

2106
01:42:56,160 --> 01:42:57,960
Speaker 1: I've been testing out a bunch of apps and I

2107
01:42:57,960 --> 01:43:00,760
Speaker 1: do have my favorite, and actually I switched, but let

2108
01:43:00,840 --> 01:43:04,400
Speaker 1: me go over the apps that that I tested first up. Clearful,

2109
01:43:04,800 --> 01:43:07,320
Speaker 1: this is an app that I really like. I interviewed

2110
01:43:07,320 --> 01:43:10,200
Speaker 1: the founder and it's kind of what's neat about it

2111
01:43:10,240 --> 01:43:13,599
Speaker 1: is that every day it gives you a question to answer,

2112
01:43:13,680 --> 01:43:16,040
Speaker 1: and that makes journaling very easy because you may sit

2113
01:43:16,040 --> 01:43:17,439
Speaker 1: there and look at this blank page and say, I

2114
01:43:17,479 --> 01:43:19,360
Speaker 1: don't know what to say, So this gives you a

2115
01:43:19,439 --> 01:43:21,400
Speaker 1: question to answer on a daily basis. You can use it,

2116
01:43:21,400 --> 01:43:23,519
Speaker 1: you don't have to use it. It's also available for

2117
01:43:23,560 --> 01:43:26,559
Speaker 1: iOS and Android. It's called Clearful. I really like that.

2118
01:43:26,560 --> 01:43:30,799
Speaker 1: That's one of my top apps. Next up is Reflection app,

2119
01:43:30,920 --> 01:43:33,439
Speaker 1: and I like this one as well. They're very similar.

2120
01:43:33,520 --> 01:43:37,680
Speaker 1: Clearful and Reflection almost look and feel the same. The

2121
01:43:37,720 --> 01:43:40,519
Speaker 1: slight edge I like about Reflection is that not only

2122
01:43:40,560 --> 01:43:44,160
Speaker 1: does it give you starter phrases, so you can say

2123
01:43:44,160 --> 01:43:47,040
Speaker 1: something like I'm feeling or I've been thinking about or

2124
01:43:47,080 --> 01:43:50,080
Speaker 1: I'm grateful for and you can also make your own

2125
01:43:50,080 --> 01:43:52,240
Speaker 1: prompts as well, so you have to upgrade to a

2126
01:43:52,280 --> 01:43:54,240
Speaker 1: paid plan to do that. But what I like is

2127
01:43:54,240 --> 01:43:57,560
Speaker 1: it has this little light bulb button, very similar to Clearful,

2128
01:43:57,960 --> 01:43:59,920
Speaker 1: except you press that button when you want a question.

2129
01:44:00,080 --> 01:44:01,800
Speaker 1: So maybe every day you don't need a question, but

2130
01:44:01,840 --> 01:44:04,920
Speaker 1: you can just press that button and get a question,

2131
01:44:05,000 --> 01:44:09,040
Speaker 1: which I really like. Tangerine is Good was not my favorite,

2132
01:44:09,080 --> 01:44:12,479
Speaker 1: but this is more for overwell, overall well being. It

2133
01:44:12,520 --> 01:44:15,880
Speaker 1: helps you track your daily mood and your habits. That

2134
01:44:16,000 --> 01:44:18,080
Speaker 1: was not my favorite because I'm not one of those

2135
01:44:18,080 --> 01:44:19,960
Speaker 1: people that's like trying to form a new habit. I mean,

2136
01:44:20,000 --> 01:44:22,640
Speaker 1: I know I should, but I just I don't know,

2137
01:44:23,240 --> 01:44:25,800
Speaker 1: not this year, maybe next year. And then the other

2138
01:44:25,840 --> 01:44:28,559
Speaker 1: one I really like is called Day one. Now this

2139
01:44:28,680 --> 01:44:31,880
Speaker 1: is more of a journal that is almost like a

2140
01:44:31,880 --> 01:44:35,280
Speaker 1: personal blog, so it's not so much focused on that

2141
01:44:35,360 --> 01:44:38,479
Speaker 1: daily question, although they do have daily questions. But this

2142
01:44:38,560 --> 01:44:42,280
Speaker 1: has so many features and you can add photos, you

2143
01:44:42,280 --> 01:44:45,080
Speaker 1: can add files, you can add audio. It's almost like

2144
01:44:45,120 --> 01:44:47,960
Speaker 1: your own private Facebook feed for your memories. And I

2145
01:44:47,960 --> 01:44:52,640
Speaker 1: also like how this has apps available across everything iOS, Android, desktop,

2146
01:44:53,080 --> 01:44:57,840
Speaker 1: browser extensions, and it's just really slick. And actually I

2147
01:44:57,880 --> 01:44:59,680
Speaker 1: started out using one of these other apps and I

2148
01:44:59,720 --> 01:45:02,800
Speaker 1: switch to Day one because I had been using Day

2149
01:45:02,840 --> 01:45:04,880
Speaker 1: one as a journal. But then I was like, well,

2150
01:45:04,920 --> 01:45:06,760
Speaker 1: I want kind of a work journal. So now I

2151
01:45:06,840 --> 01:45:10,040
Speaker 1: have two journals inside my day one. One's a work journal,

2152
01:45:10,080 --> 01:45:12,360
Speaker 1: one's a personal journal. And when I want a question,

2153
01:45:12,439 --> 01:45:14,439
Speaker 1: I can answer it. When I want to do work stuff.

2154
01:45:14,640 --> 01:45:16,840
Speaker 1: It's almost like just a personal blog for me, and

2155
01:45:16,880 --> 01:45:19,320
Speaker 1: I really really like it. Again, all of these apps,

2156
01:45:20,960 --> 01:45:23,280
Speaker 1: they're all free at the base, but if you want

2157
01:45:23,320 --> 01:45:25,200
Speaker 1: to use a lot of extra features, you're gonna have

2158
01:45:25,240 --> 01:45:27,120
Speaker 1: to be prepared to pay just a little bit extra.

2159
01:45:27,360 --> 01:45:30,679
Speaker 1: And for day one, after using it for two days,

2160
01:45:31,840 --> 01:45:33,640
Speaker 1: I paid I think it was twenty five dollars for

2161
01:45:33,720 --> 01:45:35,880
Speaker 1: the year, and it's well worth it because that's like

2162
01:45:35,880 --> 01:45:38,240
Speaker 1: two dollars a month for this feature, for.

2163
01:45:38,280 --> 01:45:39,160
Speaker 2: All of those features.

2164
01:45:39,160 --> 01:45:40,599
Speaker 1: And the other thing you want to look for when

2165
01:45:40,600 --> 01:45:42,800
Speaker 1: you choose a journaling app is make sure that it's

2166
01:45:42,880 --> 01:45:46,879
Speaker 1: encrypting your information, because you want this to be secure,

2167
01:45:47,280 --> 01:45:50,040
Speaker 1: but also maybe you want to give someone the keys

2168
01:45:50,080 --> 01:45:52,679
Speaker 1: to this so that later on, you know, I don't

2169
01:45:52,680 --> 01:45:54,640
Speaker 1: want to think about the worst, but you know, you

2170
01:45:54,640 --> 01:45:56,400
Speaker 1: don't want to just write this and have it disappear.

2171
01:45:56,520 --> 01:45:59,280
Speaker 1: You want maybe your legacy to have this and to

2172
01:45:59,360 --> 01:46:01,439
Speaker 1: read what you're doing, thoughts were, and what your feelings

2173
01:46:01,479 --> 01:46:03,360
Speaker 1: were on things, and what you went through in your

2174
01:46:03,400 --> 01:46:05,720
Speaker 1: life that your kids may enjoy at some point when

2175
01:46:05,720 --> 01:46:08,720
Speaker 1: you're no longer around. It's just really it's weird to

2176
01:46:08,760 --> 01:46:11,240
Speaker 1: think about, but it's it's kind of strange. I mean,

2177
01:46:11,439 --> 01:46:14,840
Speaker 1: it's just very very kind of weird, but kind of

2178
01:46:14,840 --> 01:46:17,120
Speaker 1: cool too. So again day one, if you want to

2179
01:46:17,120 --> 01:46:18,879
Speaker 1: see all these picks, you can go to my website

2180
01:46:18,960 --> 01:46:20,920
Speaker 1: rich on tech dot tv.

2181
01:46:22,280 --> 01:46:23,320
Speaker 2: I thought this was cool.

2182
01:46:24,120 --> 01:46:26,559
Speaker 1: I was planning a trip to New Jersey with my

2183
01:46:26,800 --> 01:46:29,080
Speaker 1: kid and I was like, is it better to pay

2184
01:46:29,280 --> 01:46:33,080
Speaker 1: for this trip using cash or my points? And I

2185
01:46:33,120 --> 01:46:34,760
Speaker 1: know that you can go on websites and see how

2186
01:46:34,840 --> 01:46:37,680
Speaker 1: much a point is worth. You know, Delta point is

2187
01:46:37,720 --> 01:46:40,640
Speaker 1: worth this amount, United Point is worth this amount. But

2188
01:46:41,040 --> 01:46:43,519
Speaker 1: the points to at the pointsky dot com makes it

2189
01:46:43,600 --> 01:46:46,080
Speaker 1: really easy. So if you go to the points guy

2190
01:46:46,360 --> 01:46:51,280
Speaker 1: dot com slash calculator, you just type in the loyalty program.

2191
01:46:51,360 --> 01:46:53,240
Speaker 1: So if it's Southwest and you want to figure out

2192
01:46:53,280 --> 01:46:56,840
Speaker 1: if it's better to use Southwest points versus your cash,

2193
01:46:57,000 --> 01:46:59,200
Speaker 1: you put in Southwest. It asks you for the cost

2194
01:46:59,240 --> 01:47:00,920
Speaker 1: in points or mind, so you can put in let's

2195
01:47:00,920 --> 01:47:03,320
Speaker 1: say it's twenty five thousand points.

2196
01:47:02,880 --> 01:47:04,679
Speaker 2: For that flight. And then fees.

2197
01:47:04,720 --> 01:47:06,000
Speaker 1: You know, some of these things have like a little

2198
01:47:06,040 --> 01:47:08,679
Speaker 1: tiny fee attached. Sometimes it's small, sometimes it's big.

2199
01:47:09,000 --> 01:47:10,000
Speaker 2: Let's just say the fee is.

2200
01:47:10,040 --> 01:47:13,240
Speaker 1: Six dollars for taxes and then we compare to cost

2201
01:47:13,280 --> 01:47:16,400
Speaker 1: and cash. So let's say this flight was actually two

2202
01:47:16,479 --> 01:47:20,320
Speaker 1: hundred and sixty seven dollars. You press calculate, and now

2203
01:47:20,360 --> 01:47:22,800
Speaker 1: it says if you use cash, you're gonna save one

2204
01:47:22,880 --> 01:47:26,840
Speaker 1: hundred and fourteen dollars. It's saying that the points guys

2205
01:47:26,960 --> 01:47:29,519
Speaker 1: estimating the points are worth three seventy five plus six

2206
01:47:29,600 --> 01:47:32,360
Speaker 1: dollars compared to the cash price of two sixty seven,

2207
01:47:32,479 --> 01:47:33,320
Speaker 1: you're gonna save.

2208
01:47:33,160 --> 01:47:34,759
Speaker 2: One hundred and fourteen bucks.

2209
01:47:35,120 --> 01:47:38,600
Speaker 1: So again, that's at the points guy dot com slash calculator.

2210
01:47:39,080 --> 01:47:40,519
Speaker 1: It's one of these things that I feel like I

2211
01:47:40,520 --> 01:47:43,120
Speaker 1: would have known about for a long time, and I've

2212
01:47:43,200 --> 01:47:47,519
Speaker 1: been doing these calculations myself. But now that I know

2213
01:47:47,560 --> 01:47:49,280
Speaker 1: this website, I'm just gonna use that and I know

2214
01:47:49,320 --> 01:47:51,559
Speaker 1: the points Guy. Believe me, I've interviewed the points Guy

2215
01:47:52,000 --> 01:47:57,000
Speaker 1: great success story, sold this website or created this website

2216
01:47:57,040 --> 01:48:00,160
Speaker 1: and just just did very well for himself. So this

2217
01:48:00,160 --> 01:48:03,519
Speaker 1: is really really cool. Brian Kelly, great great guy knows

2218
01:48:03,520 --> 01:48:05,439
Speaker 1: a lot. I follow him on Instagram now he knows

2219
01:48:05,439 --> 01:48:09,439
Speaker 1: a lot about travel. He's always going somewhere. Finally, one

2220
01:48:09,479 --> 01:48:12,360
Speaker 1: feature you want to change on your password manager is

2221
01:48:12,479 --> 01:48:17,720
Speaker 1: how long the password manager stores passwords on your clipboard,

2222
01:48:18,120 --> 01:48:21,439
Speaker 1: so there's a setting inside the password manager app that

2223
01:48:21,479 --> 01:48:26,120
Speaker 1: you're using to clear the clipboard contents. Not every one

2224
01:48:26,160 --> 01:48:29,320
Speaker 1: of these password managers clears the contents in a timely manner,

2225
01:48:29,560 --> 01:48:31,280
Speaker 1: So you want to make sure that you have this

2226
01:48:31,400 --> 01:48:34,160
Speaker 1: setting that says, hey, clear this after thirty seconds, so

2227
01:48:34,160 --> 01:48:36,920
Speaker 1: that anything you copy and paste with your password is

2228
01:48:36,960 --> 01:48:38,880
Speaker 1: not stored on your phone and a hacker may have

2229
01:48:38,920 --> 01:48:43,439
Speaker 1: access to that. That's a PSA from TechSpot dot com.

2230
01:48:43,560 --> 01:48:46,519
Speaker 1: Very very smart to do because these clipboards, a lot

2231
01:48:46,560 --> 01:48:48,519
Speaker 1: of them now is just save things for a long time,

2232
01:48:48,600 --> 01:48:52,240
Speaker 1: and so you definitely don't want that that save. So

2233
01:48:52,600 --> 01:48:54,160
Speaker 1: I'll put all these links. I'm gonna put them all

2234
01:48:54,200 --> 01:48:56,320
Speaker 1: my website rich on tech dot tv. Be sure to

2235
01:48:56,360 --> 01:48:59,600
Speaker 1: find me on Instagram at rich on tech. Can you

2236
01:48:59,640 --> 01:49:02,000
Speaker 1: believe it? But that is going to do it. For

2237
01:49:02,160 --> 01:49:06,479
Speaker 1: episode number three of the show, when they said rich

2238
01:49:06,520 --> 01:49:08,479
Speaker 1: you got to sit here and talk about technology for

2239
01:49:08,520 --> 01:49:10,360
Speaker 1: three hours, I was like, how am I going to

2240
01:49:10,479 --> 01:49:13,920
Speaker 1: do that? But clearly it can be done. If you'd

2241
01:49:13,920 --> 01:49:15,600
Speaker 1: like to submit a question for me to answer, you

2242
01:49:15,640 --> 01:49:19,000
Speaker 1: can go to richon tech dot tv, hit the email

2243
01:49:19,240 --> 01:49:22,759
Speaker 1: icon you can find me on social media including Instagram, Facebook,

2244
01:49:22,800 --> 01:49:24,560
Speaker 1: and Twitter at rich on Tech and don't forget to

2245
01:49:24,640 --> 01:49:27,880
Speaker 1: check out my KTLA TV segments on YouTube. Next week

2246
01:49:27,880 --> 01:49:31,160
Speaker 1: I'm testing out a fitness tracker that attaches to your sneakers.

2247
01:49:31,479 --> 01:49:34,600
Speaker 1: Plus i'll talk about a new competitor for Facebook. My

2248
01:49:34,720 --> 01:49:36,680
Speaker 1: name is rich Demiro. Thanks so much for listening. There

2249
01:49:36,720 --> 01:49:38,760
Speaker 1: are so many ways you can spend your time. I

2250
01:49:38,800 --> 01:49:41,320
Speaker 1: do appreciate you spending it right here with me. I'll

2251
01:49:41,320 --> 01:49:42,200
Speaker 1: talk to you real soon.