WEBVTT - He Kept Asking One Question... and the Support Rep Finally Lost It

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<v Speaker 1>It's another jubile phone frame mornings on the twenties.

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<v Speaker 2>So this is Derek.

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<v Speaker 1>Operator, yes, operator.

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<v Speaker 2>Okay, So this is Derek. How can I help you?

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<v Speaker 3>I don't want to speak to a bot. Operator? This

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<v Speaker 3>is not an operator.

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<v Speaker 2>Is there a problem with your phone or not that

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<v Speaker 2>I can help you with? So it? Can I help you?

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<v Speaker 1>Oper ratar?

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<v Speaker 2>This is the person who can help you with your

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<v Speaker 2>phone or you're back? Is there an issue I can

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<v Speaker 2>help you with?

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<v Speaker 1>Are you a bot?

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<v Speaker 2>This is not a bot? How do I know you're

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<v Speaker 2>not a bot because I'm answering your questions.

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<v Speaker 1>But bots can answer questions as well. Operator.

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<v Speaker 2>May I help you with anything? This is Derek? How

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<v Speaker 2>can I help you?

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<v Speaker 1>Okay? Same bot?

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<v Speaker 2>This is not a bot? What is your issue?

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<v Speaker 1>What's your name?

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<v Speaker 2>Derek?

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<v Speaker 1>Derek? My name is Pete Deakins, and I'm very upset.

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<v Speaker 2>What are you ups thought about?

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<v Speaker 3>My phone is simply not working and I can't get

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<v Speaker 3>the E tunes to open up on my ephone and

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<v Speaker 3>I need it fixed, and I've called it yesterday somebody

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<v Speaker 3>tried to help me out. I don't know if it

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<v Speaker 3>was another bot or what, but it was completely useless.

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<v Speaker 2>Well, first of all, it's an iPhone, and is iTunes?

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<v Speaker 1>No, it's my phone.

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<v Speaker 2>I know it's your phone. Yeah, I'm trying to help

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<v Speaker 2>you with the app. The app is called iTunes.

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<v Speaker 1>Is that the app you're trying to e tunes? It's

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<v Speaker 1>called iTunes?

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<v Speaker 2>Yeah, iTunes. They could go. Okay, you're using an iPhone,

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<v Speaker 2>so you have a.

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<v Speaker 3>Bump and I can't get my camera to sync up

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<v Speaker 3>with my e phone either.

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<v Speaker 2>Look, I have no idea what you're trying to accomplish.

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<v Speaker 2>You're not making a lot of sense, and you're.

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<v Speaker 1>Being kind of groomed operator.

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<v Speaker 2>Listen, I'm not a I'm trying to help you. I

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<v Speaker 2>need you to help me. Help you. Okay, look at

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<v Speaker 2>your phone and just walk me through what the problem

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<v Speaker 2>is that you have. What do you see on your

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<v Speaker 2>phone right now?

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<v Speaker 3>It's just a blank screen. Right now, I'm just staring

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<v Speaker 3>at a Samsung logo.

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<v Speaker 2>Samsung. Yes, that's an Android.

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<v Speaker 1>That's not an iPhone, it's a phone.

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<v Speaker 2>We take care of Apple products.

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<v Speaker 1>Yes, so fix my phone.

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<v Speaker 2>This is not an Apple phone. You have to go somewhere.

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<v Speaker 1>Operator.

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<v Speaker 2>I am an operator. Look, I'm sick and tired of

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<v Speaker 2>people calling the line, and maybe you're having issues when

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<v Speaker 2>I'm not a I'm a real person who can help you.

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<v Speaker 2>I need you to stop making different cells. And we

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<v Speaker 2>are at the store and work with people who have

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<v Speaker 2>people have masputers. Stop doing it. Stop just listening for

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<v Speaker 2>a second. Okay, mess it. I'm hanging it up. Don't

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<v Speaker 2>call it down yet.

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<v Speaker 3>This is actually Doubil from the Jubil Show doing a

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<v Speaker 3>phone brank on you and your coworker Pete set you up.

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<v Speaker 1>Joke. He said that you guys get a lot of

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<v Speaker 1>ridiculous complaints that wanted me to mess.

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<v Speaker 2>With its too early. Yes, of course you would.

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<v Speaker 1>Wake up every morning with Jubile phone branks. We say

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<v Speaker 1>mornings on the twenties,