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Speaker 1: Ron An, aian, the local Ford dealer had looked at it.

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Speaker 1: And what intrigued me was the local Ford dealer told

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Speaker 1: him that after the check engine light was on, that

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Speaker 1: he should just drive it and the light would clear

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Speaker 1: itself out and go the problem would go away. And

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Speaker 1: I went, Wow, fairies and pixies must exist, the car Doctor.

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Speaker 2: When I'm driving down the road, you can look in

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Speaker 2: my rear view mirror and that tire, you know, down

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Speaker 2: a gravel bumpy road, and that tire is just bouncing

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Speaker 2: up and down like a lot.

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Speaker 1: All right, so you have you actually have wheel hoop.

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Speaker 3: Welcome to the radio home of ron Anian, the Car Doctor.

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Speaker 3: Since nineteen ninety one. This is where car owners the

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Speaker 3: world overturned to for their definitive opinion on automotive repair.

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Speaker 3: If your mechanics giving you a busy signal, pick up

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Speaker 3: the phone and call in.

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Speaker 1: The garage doors are open, but I am here to

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Speaker 1: take your call at eight five five five six ninety

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Speaker 1: nine hundred and now he.

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Speaker 3: Running.

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Speaker 1: I want to talk about artificial intelligence because I sort

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Speaker 1: of think it's here already. You know, they talk about

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Speaker 1: artificial intelligence is going to repair cars, But I've started

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Speaker 1: to think based on what I'm seeing of late, that

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Speaker 1: artificial intelligence is already repairing the cars, because they're not

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Speaker 1: doing a very good job, and it can't be real intelligence.

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Speaker 1: It's definitely got to be made up. A twenty fourteen

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Speaker 1: escape came into the shop this week, and you know,

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Speaker 1: I kind of cringe whenever certain cars come in from

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Speaker 1: certain other repair shops because I just I've seen the

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Speaker 1: caliber of what's there. And I'm not saying they were

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Speaker 1: all like this. I'm just saying from this one particular

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Speaker 1: chain store, it's pretty bad. It needed a simple couple

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Speaker 1: of things, or so we thought. It had issues with

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Speaker 1: The customer's complaint was there was a jingling noise in

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Speaker 1: the right front and there were issues with what sounded

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Speaker 1: like an alternator belt that was starting to, you know,

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Speaker 1: lose its tension, and there were all sorts of conflicted

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Speaker 1: conversations about noise. Now there's a twenty fourteen escape with

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Speaker 1: one hundred and fifty thousand miles on it that it

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Speaker 1: was really in tough shape. It just hadn't been well maintained,

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Speaker 1: although the owner thought he had maintained it because he

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Speaker 1: had been paying good money to have a lleged maintenance

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Speaker 1: done and I don't know, maybe it's just it's just artificial.

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Speaker 1: And that's where the intelligence part comes in, because it

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Speaker 1: wasn't real effort. I looked at it, it was my ticket,

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Speaker 1: and I could clearly see that something was cock eyed

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Speaker 1: with the front struts, which were newer. The front struts

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Speaker 1: had been replaced somewhere in the last six or seven months.

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Speaker 1: And you know, after some diagnosis and looking and testing

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Speaker 1: and road testing, I said, gee, it's something in the

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Speaker 1: right front strut. I've got to take it apart or

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Speaker 1: I've got to replace it. It's one or the other. So,

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Speaker 1: as we typically do when we get into a scenario

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Speaker 1: like this, it's always, hey, the struts are newer. Maybe

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Speaker 1: the maybe the upper mount where the strut comes through

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Speaker 1: the mountain and then there's a main nut that holds

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Speaker 1: it on. That nut backed off and it's loose, and

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Speaker 1: maybe that's the noise we're hearing. Let's take the upper

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Speaker 1: cowl apart and the upper cowl shield and take a

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Speaker 1: look and see what we say. Well, we saw a lot.

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Speaker 1: The The strut on the left side, the quiet side,

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Speaker 1: had was three threads from the top before the nut began.

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Speaker 1: The strut on the right side, where the noise was

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Speaker 1: clearly coming from, was nine threads from the top. Huh,

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Speaker 1: how can the strut that we think is loose be

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Speaker 1: tightened down further than the strut that we believe is

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Speaker 1: assembled correctly and tight. You know, you just sit there

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Speaker 1: and you scratch your head at that point. Let's just

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Speaker 1: put two struts in it. You know, we're not gonna

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Speaker 1: We're not gonna fill around with this. They're an unknown brand,

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Speaker 1: they are an unknown quantity. You know, I had seen enough.

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Speaker 1: There was you know, little signs along the way, and

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Speaker 1: I guess it's like, you know, it's it's sort of

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Speaker 1: like being a boy scout finding the path right. The

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Speaker 1: lower engine shield. You know, all escapes have this lower

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Speaker 1: engine baffle that keeps the engine compartment tight underneath and

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Speaker 1: keeps water from spraying up on the engine and road

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Speaker 1: debris and aerodynamics and a bunch of engineering reasons as

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Speaker 1: to why they're there. You know, that lower engine shield

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Speaker 1: is held in place by seven torque screws and two

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Speaker 1: seven thirty seconds bolt head style screws. It's you know,

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Speaker 1: four in the front, three in the back, and one

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Speaker 1: on each side. That wasn't the case with this escape this.

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Speaker 1: This shop decided they were going to empty their junk

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Speaker 1: draw and you know, pick one of every different type

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Speaker 1: of nutt and bolt that they could come up with

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Speaker 1: to hold this panel up. And I you know, ten millimeters,

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Speaker 1: you know, seven sixteen's three eight, seven thirty seconds, Philip screw,

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Speaker 1: straight blade, you name it. It was there. You know, like,

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Speaker 1: why just just just buy the right nuts and bolt

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Speaker 1: or just do what we do. We have the right

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Speaker 1: nuts and bolts, and when we find out those little

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Speaker 1: red bushings are so stripped out that they can't take

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Speaker 1: thread anymore, we use a we use a specific leg

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Speaker 1: screw that we bought just for this, and it's sort

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Speaker 1: of like a universal fits all, but at least it's

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Speaker 1: nice and neat, and they're all ten millimeters heads and

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Speaker 1: it's easy to come apart the next time, and it's secure.

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Speaker 1: It's not going anywhere. You know, when you see things

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Speaker 1: like that, you just know that how much effort did

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Speaker 1: they make here? How much did they try to do

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Speaker 1: to fix this correctly? So we pulled it apart and

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Speaker 1: you know, proceeded to start to do struts. The left

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Speaker 1: front axle, which had recently been out when we took

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Speaker 1: the nut off gold all the threads and ruined the axle,

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Speaker 1: so that had to get replaced. And that's ended up

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Speaker 1: what we did there. The front brakes were down just

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Speaker 1: about metal on metal. We had to put front brakes

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Speaker 1: in it the you know, lower control arms. When they

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Speaker 1: took it apart the last time to do the struts,

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Speaker 1: the ball joints or you know, the ball joints ensconced

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Speaker 1: by a rubber boot. You know, that's what keeps the

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Speaker 1: ball joints safe. And there's there's grease packed in there

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Speaker 1: from the factory, and well they had pierced all the

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Speaker 1: rubber boots. They had cracked all the rubber boots. So

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Speaker 1: now the ball joints needed to be replaced. But we

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Speaker 1: decided to do lower control arms because the rear bushings

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Speaker 1: in the control arms were so dry rotted and cracked

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Speaker 1: that they were ready to fall apart at one hundred

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Speaker 1: and fifty thousand miles. So there was a blessing in that,

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Speaker 1: you know, all told between trying to scrounge parts. Oh

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Speaker 1: and I left this out. I guess it's important to

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Speaker 1: put all the parts back right. All the pieces you

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Speaker 1: take off, you should put them back on the vehicle.

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Speaker 1: There were these little brackets that clipped to the top

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Speaker 1: of the sway bar link at the strut. Those little

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Speaker 1: brackets held the antalog break wiring harness to keep it

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Speaker 1: from rubbing against the tire. Well, they just left those

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Speaker 1: off and zip tied them, just used the plastic ziptide

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Speaker 1: a zip tie it to the swaybar link. Is as

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Speaker 1: an alternate means. We were able to find them. They

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Speaker 1: were in I think Knoxville, Tennessee, at the Ford depot there,

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Speaker 1: and we overnighted them and got them up to the

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Speaker 1: shop in a day or two. Actually it wasn't exactly overnight,

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Speaker 1: but that's the parts of the world today. And lo

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Speaker 1: and behold it was out the door. But I sat

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Speaker 1: and I thought about that car a good portion of

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Speaker 1: the rest of the week, thinking, you know, is this

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Speaker 1: what's out there? Is this? Is this what everybody has

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Speaker 1: to go through? Because to me, it's unacceptable. To me,

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Speaker 1: it really is artificial intelligence, you know. And the last

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Speaker 1: thing to note besides the shoddy workmanship and the lack

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Speaker 1: of effort, And to me, I take this personal because

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Speaker 1: to me, this is critical mass. The lower ball joint

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Speaker 1: is held with a crossbolt going into the bottom of

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Speaker 1: the steering knuckle. So imagine, if you will, a fourteen

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Speaker 1: millimeter diameter bolt being used to hold that lower ball

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Speaker 1: joint in. And that's what it was from the factory,

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Speaker 1: and that's what Ford wanted in there. It was a

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Speaker 1: fourteen millimeter bolt and a cross bolt with a nice

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Speaker 1: washer and a head and the lock washer Ford does

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Speaker 1: it really nice. They you know, plate the bolt so

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Speaker 1: it doesn't corrode. And that's the way it was on

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Speaker 1: the right side, on the left side, if it was

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Speaker 1: fourteen millimeter on the one on the other side, it

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Speaker 1: was roughly an eleven millimeter bolt. They just they must

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Speaker 1: have lost the bolt or didn't get the right bolt,

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Speaker 1: or didn't put the right bolt in. Or the concern is,

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Speaker 1: you know, if that bolt were to break, if that

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Speaker 1: bolt were to shear, at what point does the bull

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Speaker 1: joint separate the vehicle loose steering and it creates an

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Speaker 1: accident out on the road. And you'd never know, right

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Speaker 1: because the car'd probably be totaled. If it was traveling

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Speaker 1: any kind of speed up of thirty or forty miles

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Speaker 1: an hour, there would probably be a major accident, loss

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Speaker 1: of steering and perhaps worth something fatal. You know, I

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Speaker 1: always say this, and I believe this with all my heart.

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Speaker 1: An automobile is really a two ton missile going down

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Speaker 1: the road at forty or fifty miles an hour or faster.

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Speaker 1: And the guy that's working on it has to take

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Speaker 1: that to heart. He's got to be aware of the

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Speaker 1: fact that he holds somebody's life in their hands. And

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Speaker 1: the lack of effort just to not replace that one bolt,

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Speaker 1: the lack of effort not to even put the lower

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Speaker 1: engine cover up correctly. Those lower engine covers. We've seen

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Speaker 1: and heard stories where those lower engine covers fall off

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Speaker 1: and you run over it all right, as the operator

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Speaker 1: of the vehicle, so it's gone. You don't even know it.

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Speaker 1: But the guy behind you imagined in sixty five miles

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Speaker 1: an hour on the highway and all of a sudden,

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Speaker 1: this lower engine cover appears out from underneath the bumper

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Speaker 1: of the vehicle in front of you. Talk about split

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Speaker 1: second reaction time. What if it happens at night in

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Speaker 1: the dark, when you know, I realize headlights are there,

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Speaker 1: but it's not always that easy to catch it. It

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Speaker 1: happens in a split second, So you know the moral

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Speaker 1: to the story. I can't say you get what you

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Speaker 1: paid for because this gentleman thought he was paying for

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Speaker 1: the best. He didn't really notice any of these things.

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Speaker 1: He knew when we were done, because we saved everything

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Speaker 1: and we showed them the pile of parts and explained

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Speaker 1: it all to him. But be judgmental. If you're out

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Speaker 1: there and you're with a repair shop and somehow things

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Speaker 1: don't seem right, you know what, Be judgmental. Start looking around,

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Speaker 1: start getting a sense of feel for that shop. And

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Speaker 1: if you're a shop out there and you're doing it right,

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Speaker 1: take the time and tell your customer that show them

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Speaker 1: what you did, show them what you found. If you're

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Speaker 1: not already doing so, you know, it's not that you

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Speaker 1: have to sell yourself. You have to make them aware.

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Speaker 1: You've got to educate your customer. It's just very important.

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Speaker 1: We had a new customer come in the shop this

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Speaker 1: week with an nine Nissan that the battery's going dead.

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Speaker 1: It's been in a repair shop around the corner from

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Speaker 1: ours better part of a month and a half, she said,

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Speaker 1: and the mechanic's working on it can figure out what's

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Speaker 1: wrong with it. And I always ask you know, if

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Speaker 1: you ever happen to find the shop and you walk

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Speaker 1: in and you want me to work on something. I

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Speaker 1: always ask what made you pick me? How am I

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Speaker 1: the lucky winner? Why do I win the lottery today? Well,

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Speaker 1: I've asked around and I heard you're the guy that's

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Speaker 1: going to fix it. But I also hear you're expensive.

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Speaker 1: I go, yep, that's the reputation, and that's exactly what

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Speaker 1: I want, because well, I don't know what's expensive, the

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Speaker 1: guy who fixes it right the first time or the

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Speaker 1: guy who has to does it three or four times

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Speaker 1: in order to make it work. And you know, cut corners,

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Speaker 1: and that's not what order repair is anyway. Hello and

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Speaker 1: welcome ronin Eni and at your service. Eight five five

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Speaker 1: five six zero nine nine zero zero. Another weird day.

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Speaker 1: It must be the full moon. I'm in rear form today.

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Speaker 1: So let's see if we can pull over to the side,

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Speaker 1: and when we come back, we'll go to the phones

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Speaker 1: which are already open. Eight five five five six zero

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Speaker 1: nine nine zero zero. I'm ronning Indy in the car. Doctor.

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Speaker 1: I'll be back right after.

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Speaker 4: This when you get keep Ron's number handy eight five

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Speaker 4: five five six zero nine nine zero zero for when

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Speaker 4: you really need advice.

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Speaker 5: On your car.

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Speaker 2: Here's Rob.

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Speaker 1: Hey, let's get over to Sam in New York, Pennsylvania

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Speaker 1: nineteen Challenger Sam, Welcome to the car doctor, Sir, How

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Speaker 1: can I help?

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Speaker 5: Yeah? Hi, thanks for thanking my call. Having a little

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Speaker 5: bit of a problem with my son in law's twenty

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Speaker 5: nineteen Challenger three point six lead the power Steering service.

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Speaker 5: Power steering light came on. I have a all Tel

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Speaker 5: Mk eight to oh eight Bluetooth. When I plug it

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Speaker 5: into OBD two, it tells me I need a ten

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Speaker 5: solved the ten connector to plug any other other adapter

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Speaker 5: under the dash someplace. Okay, and well I don't have

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Speaker 5: that option. There's no there's new cables. So I called

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Speaker 5: a hotel. An Alltel told me to call auto ath

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Speaker 5: and they would give me a soft sell me a workaround.

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Speaker 5: So I called auto ath and that guy had less

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Speaker 5: than anything wanting to sell me anything. So I don't

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Speaker 5: sell anything. We provide a service like Netflix. I'm like, well,

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Speaker 5: what does this service too? Well, if you don't know

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Speaker 5: how to use your tool, they got to call Alltel.

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Speaker 1: Well, auto auto off. So let me let me back

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Speaker 1: up a second. Here auto off is the authorized how

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Speaker 1: shall I say it? Starting around twenty fifteen, twenty sixteen.

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Speaker 1: Remember about five years ago they showed a video on

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Speaker 1: TV of two guys that hacked the jeep and took

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Speaker 1: control of it and started driving it I do from

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Speaker 1: a remote location. Well, that created auto ofth It seemed

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Speaker 1: overnight because auto auth provides a secure gateway to allow

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Speaker 1: instead of your scan tool talking directly to the car

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Speaker 1: you have in order to work on Chrysler and growing

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Speaker 1: in popularity quite a few other vehicles, now your vehicle.

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Speaker 1: Instead of your your scan tool connecting directly to the vehicle,

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Speaker 1: it connects to the cloud and then from the cloud

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Speaker 1: it comes down connects to the car. And that's how

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Speaker 1: you make the connection so that they know it's legit

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Speaker 1: and real. So auto walk is really just a subscription.

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Speaker 5: Based You just explained ten thousand times more than what

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Speaker 5: he did on the telephone.

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Speaker 1: It's amazing.

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Speaker 5: You don't If you don't know how to use your tool,

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Speaker 5: then you need to call it.

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Speaker 1: And that's the wrong answer. You know, the guy for

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Speaker 1: and the guy from Watel, I don't know why he's

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Speaker 1: sending you to autowaf. He should have just explained in

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Speaker 1: order to talk to Chrysler. And this is true from

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Speaker 1: anybody's scan tool snap on autel anybody. Uh, it's it's

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Speaker 1: a Chrysler thing.

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Speaker 5: It's not.

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Speaker 1: It's not a scan tool manufacturer. Issue is you need

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Speaker 1: to buy a separate subscription to communicate with that vehicle

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Speaker 1: after a certain model year. Because it's a secure gateway.

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Speaker 1: It would be the same thing as trying to you know,

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Speaker 1: log into a computer network without the pass code, you

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Speaker 1: can't do it. So so yeah, we do that at work.

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Speaker 5: For a lot of temporary passwords and such.

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Speaker 1: Yeah, so that's that.

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Speaker 5: So did you were you able.

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Speaker 1: To get into the system. We're able to get into

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Speaker 1: the car.

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Speaker 5: I have not tried the X. I only got off

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Speaker 5: the phone with him yesterday and downloaded it last night.

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Speaker 1: Okay.

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Speaker 5: My question is, uh, is there a pop? Is there

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Speaker 5: a common failure in those? Is it? Uh? I don't

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Speaker 5: want to and I want to say, is the pump

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Speaker 5: the most prone or the sensor in the steering wheel

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Speaker 5: the most prone to fail?

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Speaker 1: In other words, I take it work, where's the golden

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Speaker 1: where's the silver bullet or the golden bullet?

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Speaker 2: Yeah?

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Speaker 5: I'd like to know that, but I know you I

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00:14:50,480 --> 00:14:52,680
Speaker 5: knew that's impossible, but it was you know, is there

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Speaker 5: a direction to start.

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Speaker 1: Well, the fact that did you say you had you

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Speaker 1: had a fault code with this, didn't you? Sam? Uh?

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Speaker 5: Yes, it is U eleven e eight dash.

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Speaker 1: Zero right, So that's telling me there's no communication from

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Speaker 1: the electric power steering module, all right, the electric power

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Speaker 1: steering module. Yeah, Now, the electric power steering module should

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Speaker 1: be part of the steering rack. This is electric power steering,

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Speaker 1: and it's common. There's two connectors at the electric I'm sorry,

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Speaker 1: there's two connectors at the electric power steering module, which

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Speaker 1: is part of the rack. I mean that's the main

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Speaker 1: inputs connector one connector two, all right, it's it's it's

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Speaker 1: very common for the wiring because it's down loan in

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Speaker 1: a bad spot. G how much did that engineer get

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Speaker 1: paid for the for the wiring can be damaged or chafed.

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Speaker 1: All right. So you know what I would do if

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Speaker 1: if we were diagnosing this and autowalth was working and

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Speaker 1: we had a scan tool to communicate it, the first

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Speaker 1: thing I would want to do, all right. First of all,

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Speaker 1: my first question is is this a hard failure? Do

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Speaker 1: you have the problem existing right now?

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Speaker 2: Yeah? Ok?

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Speaker 5: Yeah, I checked all the fuss five power.

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Speaker 1: Right, so so you know, the first thing I want

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Speaker 1: to do is I want to ring the doorbell and

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Speaker 1: see if anybody's home. I want to plug in with

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Speaker 1: my scan tool. Can I talk to the power Steering

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Speaker 1: Control module? Is it online? Right? All right? You know,

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00:16:16,720 --> 00:16:18,520
Speaker 1: I bet if you start this up, do you have

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Speaker 1: power steering or is it hard effort?

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00:16:21,680 --> 00:16:22,080
Speaker 2: It's hard.

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Speaker 1: It's hard effort, right because the power steering module is offline.

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00:16:25,240 --> 00:16:27,120
Speaker 1: So the first thing I want to do before anything

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00:16:27,200 --> 00:16:29,960
Speaker 1: changes is verify that you know what conditions do I

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00:16:30,000 --> 00:16:33,360
Speaker 1: have start it up? I have hard power steering plug

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00:16:33,360 --> 00:16:35,520
Speaker 1: in my scan tool auto off. However, I've got to

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00:16:35,560 --> 00:16:39,280
Speaker 1: connect whatever I'm using Year Make model not OBD two.

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00:16:39,720 --> 00:16:41,600
Speaker 1: I've got to go in year Make model. I've got

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Speaker 1: to speak. I've got to speak Chrysler to this car,

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00:16:44,200 --> 00:16:48,960
Speaker 1: all right? And can my tool talk to that module?

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00:16:49,560 --> 00:16:51,840
Speaker 1: And I bet you're going to find it's not online.

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00:16:52,160 --> 00:16:54,360
Speaker 1: So if the module is not online and you can't

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00:16:54,400 --> 00:16:57,280
Speaker 1: talk to it, but everybody else is, you can talk

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00:16:57,320 --> 00:17:00,760
Speaker 1: to all the other modules, all right. Then I'm gonna say,

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00:17:00,840 --> 00:17:02,320
Speaker 1: let's go down to that. Let's go down to the

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00:17:02,320 --> 00:17:04,840
Speaker 1: power Steering Control module, which is the two connectors C

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00:17:05,000 --> 00:17:07,719
Speaker 1: one and C two. All right, let's get a wiring

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00:17:07,720 --> 00:17:10,000
Speaker 1: harness out and let's go look at some of the

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00:17:10,040 --> 00:17:13,560
Speaker 1: things on on on connector one. You know, we want

354
00:17:13,600 --> 00:17:14,879
Speaker 1: to go and look and make sure do we have

355
00:17:14,920 --> 00:17:18,040
Speaker 1: power supplies on the right pins? Do we want? And

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00:17:18,080 --> 00:17:20,480
Speaker 1: I believe it's connector two, it's pin three. I believe

357
00:17:20,480 --> 00:17:22,960
Speaker 1: connector one it's pin one. Do we have voltage there?

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00:17:23,119 --> 00:17:24,639
Speaker 1: And you can you can pull that out of a

359
00:17:24,640 --> 00:17:28,280
Speaker 1: wiring diagram. Connector one is then also going to get

360
00:17:28,280 --> 00:17:33,840
Speaker 1: into ground at pin two if I remember right, and

361
00:17:33,880 --> 00:17:35,960
Speaker 1: then connector two is gonna have two and a half

362
00:17:36,000 --> 00:17:38,240
Speaker 1: vaults on connectors one and two pins one and two.

363
00:17:38,560 --> 00:17:40,560
Speaker 1: That's the controlled area network. You should see two and

364
00:17:40,560 --> 00:17:43,200
Speaker 1: a half volts. So you're into that kind of stuff.

365
00:17:43,240 --> 00:17:47,480
Speaker 1: You're into you're into miscommunication or a network communication fold.

366
00:17:47,520 --> 00:17:51,480
Speaker 1: You've got a network communication error, all right, So that's

367
00:17:51,520 --> 00:17:53,280
Speaker 1: what you're looking to do. You're looking to go at

368
00:17:53,280 --> 00:17:55,480
Speaker 1: it that way. So do that plug in, take a

369
00:17:55,520 --> 00:17:57,520
Speaker 1: look with your take a look with your hotel. You

370
00:17:57,520 --> 00:17:59,480
Speaker 1: should be able to go in your make model and

371
00:17:59,520 --> 00:18:01,960
Speaker 1: see if that modules online and then start breaking apart

372
00:18:01,960 --> 00:18:05,200
Speaker 1: the harnesses to look there for a bad wiring, bad connection.

373
00:18:05,680 --> 00:18:08,199
Speaker 1: Are you missing voltage, ground and so on? If you

374
00:18:08,200 --> 00:18:09,920
Speaker 1: need more, give me a shout back, and I'm sorry

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00:18:10,119 --> 00:18:12,639
Speaker 1: autowaf rough job. I'm sorry anybody rust anybody up in

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Speaker 1: this business. It's hard enough trying to fix cars. We

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00:18:14,680 --> 00:18:16,679
Speaker 1: don't need dopes trying to help us do it. So

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Speaker 1: eight five five five six zero nine nine zero zero.

379
00:18:19,200 --> 00:18:21,000
Speaker 1: I'm running anting of the car doctor. I'm coming back

380
00:18:21,160 --> 00:18:42,760
Speaker 1: right after this. Don't go away right, welcome back. I'm

381
00:18:42,800 --> 00:18:44,520
Speaker 1: running in the car doctor here at eight five five

382
00:18:44,560 --> 00:18:47,200
Speaker 1: five six zero nine nine zero zero. Let's get on over.

383
00:18:47,440 --> 00:18:50,280
Speaker 1: Let's go to Chris in New Hampshire twenty eleven, Ford

384
00:18:50,320 --> 00:18:52,920
Speaker 1: fusion and some power steering issues. Hey Chris, how are you?

385
00:18:52,960 --> 00:18:54,920
Speaker 1: How are your brother? Welcome to the show. What's going on?

386
00:18:56,000 --> 00:18:57,920
Speaker 6: I tuned in right at the end of the last

387
00:18:57,960 --> 00:19:00,399
Speaker 6: guy's call, and it seems like I've got almost the

388
00:19:00,400 --> 00:19:00,800
Speaker 6: same thing.

389
00:19:01,000 --> 00:19:03,760
Speaker 1: Uhh uh oh, what's going on? Tell me?

390
00:19:05,000 --> 00:19:09,919
Speaker 6: I have put three electronic power steerings in this in

391
00:19:09,960 --> 00:19:12,920
Speaker 6: this car in the last year and a half. First

392
00:19:12,960 --> 00:19:16,920
Speaker 6: one lasted nine months, second one lasted four months, third

393
00:19:16,920 --> 00:19:20,760
Speaker 6: one lasted thirty minutes. At that point I decided maybe

394
00:19:20,800 --> 00:19:22,879
Speaker 6: my guy doesn't know what he's doing. I took it

395
00:19:22,920 --> 00:19:26,680
Speaker 6: to the dealer. They've got They've given me a list

396
00:19:26,720 --> 00:19:30,040
Speaker 6: of codes. Here, they cleared the codes and it lasted

397
00:19:30,040 --> 00:19:30,639
Speaker 6: five minutes.

398
00:19:33,200 --> 00:19:35,280
Speaker 1: Okay, So let's let's back up a little bit. The

399
00:19:35,400 --> 00:19:41,520
Speaker 1: racks that you've been putting in Ford or aftermarket, Uh.

400
00:19:42,359 --> 00:19:46,080
Speaker 6: They're not coming from fordy. I'm assuming they're rebuilds.

401
00:19:46,320 --> 00:19:49,160
Speaker 1: Are they rebuilds? Are they junk yard units? Are they?

402
00:19:50,280 --> 00:19:52,960
Speaker 6: No, They're they're coming from They're coming from a re

403
00:19:53,119 --> 00:19:54,480
Speaker 6: supplier or when I.

404
00:19:54,480 --> 00:19:59,320
Speaker 1: Don't know who was a rebuilder of so magnitude. Okay,

405
00:19:59,560 --> 00:20:01,680
Speaker 1: And what what does Ford say is needed after they've

406
00:20:01,720 --> 00:20:04,119
Speaker 1: looked at all these codes? Which I've got my opinion

407
00:20:04,119 --> 00:20:05,360
Speaker 1: about that. I'm gonna tell you that in a minute,

408
00:20:05,359 --> 00:20:06,720
Speaker 1: but I just want to hear what they have to say.

409
00:20:08,440 --> 00:20:10,960
Speaker 6: They tell me that I had a U.

410
00:20:12,800 --> 00:20:15,119
Speaker 1: Okay, communication fault?

411
00:20:14,320 --> 00:20:16,160
Speaker 2: Are you four?

412
00:20:16,200 --> 00:20:17,080
Speaker 6: One? Right?

413
00:20:17,119 --> 00:20:19,199
Speaker 1: Another communication fault?

414
00:20:19,400 --> 00:20:20,960
Speaker 6: Are you two? One?

415
00:20:21,080 --> 00:20:21,560
Speaker 2: Zero? Zero?

416
00:20:21,680 --> 00:20:23,480
Speaker 1: All right? So it's got it's got all you codes,

417
00:20:23,520 --> 00:20:26,200
Speaker 1: it's got communication and network communication.

418
00:20:26,640 --> 00:20:29,600
Speaker 6: You know the one one P code?

419
00:20:29,800 --> 00:20:30,879
Speaker 1: Okay, what's the P code?

420
00:20:32,440 --> 00:20:34,919
Speaker 6: Zero seven A alpha E Edward?

421
00:20:35,080 --> 00:20:37,359
Speaker 1: All right? And what do they say is the remedy.

422
00:20:39,359 --> 00:20:42,920
Speaker 6: Cleared? Codes performed. The pm I removed right front tire

423
00:20:43,040 --> 00:20:46,960
Speaker 6: TIROD seems to be Nachi steering. All lower control arm

424
00:20:46,960 --> 00:20:53,520
Speaker 6: boots are torn, rusty subframe. Okay, they cleared the codes.

425
00:20:53,560 --> 00:20:56,120
Speaker 6: I drove it out of the lot and in five

426
00:20:56,160 --> 00:21:00,639
Speaker 6: minutes the lights came back on. The powers steering actually

427
00:21:00,640 --> 00:21:03,360
Speaker 6: doesn't go away completely until you turn the car off

428
00:21:03,359 --> 00:21:05,520
Speaker 6: and back on again, and then it's completely gone.

429
00:21:07,200 --> 00:21:09,760
Speaker 1: Okay, but let's okay, So let's let's let's let's back

430
00:21:09,840 --> 00:21:12,720
Speaker 1: up a second. All right, Now, I'll tell you my opinion.

431
00:21:13,000 --> 00:21:16,919
Speaker 1: I've come to the conclusion that rebuilt power steering racks,

432
00:21:17,600 --> 00:21:22,840
Speaker 1: whether they're whether they're electric or you know, hydraulic, is

433
00:21:23,000 --> 00:21:26,840
Speaker 1: a problem for the industry. I don't think there are

434
00:21:27,640 --> 00:21:29,560
Speaker 1: I don't want to say anybody. I'm sure there's somebody

435
00:21:29,560 --> 00:21:31,760
Speaker 1: out there that's doing them right, I just haven't found

436
00:21:31,800 --> 00:21:34,000
Speaker 1: them yet. When I need a rack for anything, I

437
00:21:35,240 --> 00:21:37,840
Speaker 1: ninety nine percent of the time it's coming from the manufacturer,

438
00:21:38,480 --> 00:21:41,119
Speaker 1: all right, because the manufacturer's got the wherewithal and the

439
00:21:41,119 --> 00:21:46,240
Speaker 1: capability to test it and manufacture it properly. Reman anything electronic.

440
00:21:46,800 --> 00:21:48,959
Speaker 1: You know what convinced me, and I've told this story before,

441
00:21:49,320 --> 00:21:54,280
Speaker 1: I'll tell it again, Reman electronic stuff. I visited a

442
00:21:54,480 --> 00:21:59,280
Speaker 1: major aftermarket computer remanufacturer back in the early nineties, and

443
00:21:59,320 --> 00:22:02,040
Speaker 1: I know it was thirty five years ago, forty years ago,

444
00:22:02,560 --> 00:22:05,159
Speaker 1: whatever the timeframe is. And I watched their testing for

445
00:22:05,320 --> 00:22:08,960
Speaker 1: Reman components, and I came to the conclusion that I

446
00:22:09,000 --> 00:22:11,480
Speaker 1: don't think they have the pocketbook big enough to build

447
00:22:11,480 --> 00:22:14,679
Speaker 1: a facility and to test properly, just because of the

448
00:22:14,680 --> 00:22:17,960
Speaker 1: sheer magnitude of it, to really do it. I think

449
00:22:17,960 --> 00:22:20,879
Speaker 1: it's a it's a it's a poke in the dark

450
00:22:21,480 --> 00:22:23,960
Speaker 1: trying to yeah, this one's good, this one's bad.

451
00:22:24,520 --> 00:22:24,720
Speaker 6: You know.

452
00:22:24,800 --> 00:22:27,160
Speaker 1: I just think that's why they I hear all these

453
00:22:27,160 --> 00:22:30,959
Speaker 1: stories about electronics with failure rates higher than normal. So

454
00:22:31,720 --> 00:22:34,520
Speaker 1: I come back to, what did Ford say it would

455
00:22:34,520 --> 00:22:36,159
Speaker 1: take to fix it? Because what you're telling me is

456
00:22:36,200 --> 00:22:38,960
Speaker 1: you live in New Hampshire. The Ford dealers surprised. It

457
00:22:39,000 --> 00:22:42,159
Speaker 1: sounds like it that the undercarriage subframe is rusted. I

458
00:22:42,160 --> 00:22:43,920
Speaker 1: would expect it. I would think the cars, I would

459
00:22:43,920 --> 00:22:45,320
Speaker 1: think there's really something wrong with the car if it

460
00:22:45,320 --> 00:22:49,840
Speaker 1: wasn't rusted in New Hampshire, right, you know, and then

461
00:22:49,960 --> 00:22:51,800
Speaker 1: you know it needs it needs front end work. It

462
00:22:51,840 --> 00:22:54,880
Speaker 1: needs tyrods and you know, boots, and it's it's it's

463
00:22:55,320 --> 00:22:57,600
Speaker 1: eleven years on New Hampshire roads in the middle of

464
00:22:58,040 --> 00:23:01,880
Speaker 1: winter and weather and except but what did they say

465
00:23:01,960 --> 00:23:04,240
Speaker 1: was going to solve the problem of the rack another

466
00:23:04,359 --> 00:23:05,440
Speaker 1: rack or they didn't.

467
00:23:05,200 --> 00:23:09,720
Speaker 6: Know they when I when I initially went bad, my

468
00:23:09,720 --> 00:23:12,399
Speaker 6: my local, my local guy that I use, who is

469
00:23:12,440 --> 00:23:16,959
Speaker 6: a former Ford mechanic, said call call the dealership and

470
00:23:16,960 --> 00:23:20,439
Speaker 6: give them this this recall number. And I called them up,

471
00:23:20,480 --> 00:23:22,760
Speaker 6: and of course I was, you know, two months late,

472
00:23:22,800 --> 00:23:26,360
Speaker 6: and it was it was even though the even though

473
00:23:26,400 --> 00:23:30,480
Speaker 6: this problem had been covered by Ford and extended the coverage.

474
00:23:31,280 --> 00:23:33,720
Speaker 6: I was, I was past due, and they said it

475
00:23:33,800 --> 00:23:36,679
Speaker 6: needs uh needs a rack, right, and it was you know,

476
00:23:36,720 --> 00:23:40,600
Speaker 6: fifteen fifteen hundred dollars rack, right, okay, which in hindsight

477
00:23:41,119 --> 00:23:43,639
Speaker 6: was probably you know, she would have saved me a

478
00:23:43,680 --> 00:23:44,120
Speaker 6: whole lot.

479
00:23:44,000 --> 00:23:45,600
Speaker 1: Of right, cheaper than doing it three times with the

480
00:23:45,680 --> 00:23:49,760
Speaker 1: aftermarket stuff that didn't work because it wasn't properly repaired.

481
00:23:50,040 --> 00:23:51,320
Speaker 6: Right, yeah, exactly.

482
00:23:51,520 --> 00:23:54,320
Speaker 1: So you know what would what would really be interesting

483
00:23:54,440 --> 00:23:57,520
Speaker 1: is you wonder if you know, like the Nachi inner

484
00:23:57,560 --> 00:24:01,399
Speaker 1: tyrods and the Nazi tyrod were any of those changed

485
00:24:01,440 --> 00:24:03,280
Speaker 1: when the racks were replaced or did they just keep

486
00:24:03,320 --> 00:24:04,600
Speaker 1: swapping over the old stuff.

487
00:24:05,920 --> 00:24:08,760
Speaker 6: Tyrods were brand new on the one that lasted thirty minutes.

488
00:24:08,960 --> 00:24:13,800
Speaker 1: Okay, good brand, name brand, Moog, something like that. Ford,

489
00:24:15,320 --> 00:24:17,200
Speaker 1: the guys.

490
00:24:17,400 --> 00:24:19,560
Speaker 6: I spoke to the guys that did it, and I said,

491
00:24:19,800 --> 00:24:21,399
Speaker 6: when you had the rack out of it, did you

492
00:24:21,440 --> 00:24:23,920
Speaker 6: find any binding at all? And he says no, because

493
00:24:23,960 --> 00:24:26,159
Speaker 6: we have to we have to move. We have to

494
00:24:26,160 --> 00:24:28,080
Speaker 6: move all the steering components hard to get the rack

495
00:24:28,119 --> 00:24:29,760
Speaker 6: in and out. And he said, we found no binding

496
00:24:29,800 --> 00:24:30,120
Speaker 6: at all.

497
00:24:30,600 --> 00:24:33,080
Speaker 1: Okay, you know the issue is and there's actually a

498
00:24:33,119 --> 00:24:36,119
Speaker 1: bulletin out there from Ford that talks about it, you know,

499
00:24:36,359 --> 00:24:39,359
Speaker 1: if you want to read it, it's TSB eleven Dish eleven,

500
00:24:39,440 --> 00:24:42,360
Speaker 1: desh oh three and it talks about high friction issues

501
00:24:42,960 --> 00:24:45,240
Speaker 1: on the steering racks of these particular vehicles and on

502
00:24:45,280 --> 00:24:47,640
Speaker 1: a few others, a couple of the Lincoln counterparts and all.

503
00:24:48,000 --> 00:24:50,600
Speaker 1: And they talk, you know how high friction so binding

504
00:24:50,680 --> 00:24:54,080
Speaker 1: tyrods or binding components will affect that, you know, the

505
00:24:54,119 --> 00:24:57,640
Speaker 1: power steering motor sensus higher current load and it will

506
00:24:57,640 --> 00:25:00,760
Speaker 1: set a fault code it it'll set that zero seven

507
00:25:00,800 --> 00:25:06,080
Speaker 1: a fault that you were talking. You said zero seven AE, right, yeah,

508
00:25:06,080 --> 00:25:08,760
Speaker 1: you know that'll set the zero seven AE. But I

509
00:25:09,080 --> 00:25:10,920
Speaker 1: honestly think your issue here is you got to look

510
00:25:10,920 --> 00:25:12,080
Speaker 1: at this whole thing. You got to look at the

511
00:25:12,200 --> 00:25:15,000
Speaker 1: entire car. All right. I've done the cradles on these cars.

512
00:25:15,440 --> 00:25:18,520
Speaker 1: You know, if that cradle's rusty, you're bolting a new

513
00:25:18,600 --> 00:25:20,639
Speaker 1: rack or another rack, or a Ford rack, or wherever

514
00:25:20,680 --> 00:25:22,960
Speaker 1: the ret next rack is going to come from onto

515
00:25:23,200 --> 00:25:25,119
Speaker 1: a rusty cradle. So it's sort of like you're building

516
00:25:25,160 --> 00:25:28,640
Speaker 1: a new house on a bad foundation, right, I understand

517
00:25:29,320 --> 00:25:32,160
Speaker 1: you know, before you make now, before you make this commitment,

518
00:25:32,240 --> 00:25:34,240
Speaker 1: I want you to ask yourself a realistic question. I

519
00:25:34,240 --> 00:25:36,960
Speaker 1: want you to go back through service history. You know

520
00:25:37,119 --> 00:25:40,000
Speaker 1: what sort of real maintenance. Don't tell me well, I've

521
00:25:40,040 --> 00:25:41,639
Speaker 1: done every oil change. I don't care that you did

522
00:25:41,640 --> 00:25:43,520
Speaker 1: every oil change. You should have done every oil change.

523
00:25:43,560 --> 00:25:45,199
Speaker 1: I want to know trans service. I want to know

524
00:25:45,560 --> 00:25:47,560
Speaker 1: you know break fluid, I want to know you know

525
00:25:47,680 --> 00:25:51,760
Speaker 1: everything else, belts, hoses, cooling system service, fuel system cleaning,

526
00:25:51,840 --> 00:25:55,320
Speaker 1: the usual normal real world due diligence maintenance. How much

527
00:25:55,359 --> 00:25:57,640
Speaker 1: of that have you done? And then what kind of show?

528
00:25:58,440 --> 00:25:58,640
Speaker 2: Yeah?

529
00:25:58,840 --> 00:26:02,080
Speaker 6: Yeah, one hundred thousand. Mind, I had them do uh,

530
00:26:02,359 --> 00:26:08,400
Speaker 6: spark plugs, coolant transmission Sipendine Bell got the receipt here

531
00:26:08,480 --> 00:26:09,600
Speaker 6: and he was hoping to keep it.

532
00:26:09,720 --> 00:26:11,960
Speaker 1: Yeah, you've done your due diligence. And if the rest

533
00:26:11,960 --> 00:26:13,639
Speaker 1: of the body is in good shape, if you know,

534
00:26:13,640 --> 00:26:15,640
Speaker 1: if the rust is limited to the cross member, which

535
00:26:15,680 --> 00:26:18,840
Speaker 1: it usually was, all right, you know, I'm going to

536
00:26:18,920 --> 00:26:22,320
Speaker 1: tell you to consider the whole package, you know, and

537
00:26:22,440 --> 00:26:24,679
Speaker 1: ask the Ford dealer or ask your mechanic. Look, I

538
00:26:24,720 --> 00:26:26,600
Speaker 1: want to keep this thing. If I put a Ford

539
00:26:26,640 --> 00:26:28,239
Speaker 1: rack in it, if I do a cross member, if

540
00:26:28,240 --> 00:26:30,520
Speaker 1: I do you know, new tie rods in and out,

541
00:26:30,600 --> 00:26:32,200
Speaker 1: or if I do all the proper things that we're

542
00:26:32,200 --> 00:26:35,359
Speaker 1: talking about. What's it going to cost. Let's let's make

543
00:26:35,440 --> 00:26:38,080
Speaker 1: up a number, all right, Chris. Let's let's say it's

544
00:26:38,080 --> 00:26:42,520
Speaker 1: three grand. Take that number and go car shopping. What

545
00:26:42,560 --> 00:26:46,520
Speaker 1: are you going to buy for three grand? Yeah? Yeah,

546
00:26:47,080 --> 00:26:47,600
Speaker 1: well it is.

547
00:26:47,720 --> 00:26:49,879
Speaker 6: It is rusty, Rona. I got to be honest with you.

548
00:26:50,040 --> 00:26:51,680
Speaker 6: I would have been happy if I could have got

549
00:26:51,680 --> 00:26:55,119
Speaker 6: it through to the fall. Right, And I'm afraid the

550
00:26:55,160 --> 00:26:56,480
Speaker 6: next stop is going to be.

551
00:26:56,720 --> 00:26:59,439
Speaker 1: The junk yard, right because right, and this is just

552
00:26:59,520 --> 00:27:02,160
Speaker 1: you know, here's real world. So what you can do is, though,

553
00:27:02,560 --> 00:27:04,119
Speaker 1: you know, you can take that three grand that you

554
00:27:04,119 --> 00:27:07,159
Speaker 1: didn't spend, if it makes you feel any better, and

555
00:27:07,280 --> 00:27:09,000
Speaker 1: use that three grand that you didn't spend, that you

556
00:27:09,000 --> 00:27:11,199
Speaker 1: know you were going to have to pay for to

557
00:27:11,240 --> 00:27:13,080
Speaker 1: get something fixed to go to the fall, and put

558
00:27:13,119 --> 00:27:14,200
Speaker 1: that towards the next one.

559
00:27:14,720 --> 00:27:14,879
Speaker 5: You know.

560
00:27:15,000 --> 00:27:19,080
Speaker 1: But it's better than throwing good money after bed, you know.

561
00:27:19,119 --> 00:27:21,960
Speaker 1: And that's and that's the issue, you know, That's right.

562
00:27:23,040 --> 00:27:25,920
Speaker 6: Yeah, I was hoping that you know, in my research

563
00:27:26,040 --> 00:27:29,480
Speaker 6: that they have replaced like one hundred thousand of these racks,

564
00:27:29,520 --> 00:27:31,920
Speaker 6: and you would think the guys who are rebuilding them

565
00:27:32,200 --> 00:27:35,359
Speaker 6: would know what's wrong with them by now. But maybe

566
00:27:35,400 --> 00:27:37,920
Speaker 6: they do. And maybe you are correct that this thing

567
00:27:37,960 --> 00:27:41,359
Speaker 6: has had too many seasons in New Hampshire and it

568
00:27:41,640 --> 00:27:46,040
Speaker 6: just won't won't hold the rack in position and is

569
00:27:46,320 --> 00:27:47,359
Speaker 6: like you said, it's binding out.

570
00:27:47,600 --> 00:27:50,840
Speaker 1: Well there's that, and there's also there's only so much

571
00:27:51,000 --> 00:27:54,040
Speaker 1: you know, listen, And I'm not knocking rebuilders, all right,

572
00:27:54,080 --> 00:27:56,199
Speaker 1: I'm just saying I think that they're working within a

573
00:27:56,240 --> 00:27:58,240
Speaker 1: finite limit of what they have the ability to do

574
00:27:58,320 --> 00:28:00,679
Speaker 1: based on what it is they're working on, you know,

575
00:28:00,800 --> 00:28:03,240
Speaker 1: you can't take You can't take a guy that fixes

576
00:28:03,280 --> 00:28:06,679
Speaker 1: propeller airplanes and expect them to work on rockets. It

577
00:28:06,800 --> 00:28:09,280
Speaker 1: just doesn't work. It just doesn't have the tooling for it.

578
00:28:09,640 --> 00:28:12,199
Speaker 1: You can't take an electric power steering rack, put it

579
00:28:12,240 --> 00:28:15,200
Speaker 1: in front of somebody and say here, rebuild it. All right,

580
00:28:15,240 --> 00:28:18,360
Speaker 1: there's only so much they can do, you know what,

581
00:28:18,400 --> 00:28:21,560
Speaker 1: warn parts, brushes, bearings, whatever. All right, if there's a

582
00:28:21,640 --> 00:28:25,080
Speaker 1: problem in the in the stat or the commutator, or

583
00:28:25,119 --> 00:28:27,480
Speaker 1: a bad contact somewhere that they can't see because it's

584
00:28:27,480 --> 00:28:30,760
Speaker 1: part of you know, how it was manufactured. They can't

585
00:28:30,800 --> 00:28:33,080
Speaker 1: see it at this level. This is street level. You're

586
00:28:33,119 --> 00:28:35,400
Speaker 1: talking about something that's got to get repaired or tested,

587
00:28:36,080 --> 00:28:39,080
Speaker 1: you know, at a much deeper level than they have

588
00:28:39,200 --> 00:28:41,680
Speaker 1: access to. And they just don't have access to it.

589
00:28:41,760 --> 00:28:45,040
Speaker 1: And that's the problem. So car shopping time, Chris. So

590
00:28:45,080 --> 00:28:47,520
Speaker 1: the next question becomes what color call us back? Let

591
00:28:47,600 --> 00:28:48,880
Speaker 1: us know what the answer to that one is when

592
00:28:48,880 --> 00:28:51,959
Speaker 1: you find it, and good look on your journey A five, five, five, six,

593
00:28:52,040 --> 00:28:53,800
Speaker 1: zero nine nine zero zero running any of the car

594
00:28:53,840 --> 00:28:55,320
Speaker 1: doctor coming back right after this?

595
00:29:01,000 --> 00:29:10,280
Speaker 6: The fuck it back?

596
00:29:10,640 --> 00:29:12,320
Speaker 1: Running in the card Octle's go over to Dan and

597
00:29:12,400 --> 00:29:15,480
Speaker 1: Virginia six Dodge Magnum Dan, tell me the story. What's

598
00:29:15,520 --> 00:29:16,080
Speaker 1: going on here?

599
00:29:17,840 --> 00:29:22,160
Speaker 2: Well, uh, I've had a KEW computer, recalibrator and everything.

600
00:29:22,920 --> 00:29:25,680
Speaker 2: And problem I got is I'll run the car maybe

601
00:29:25,760 --> 00:29:29,240
Speaker 2: for about five or ten minutes, and sometimes it'll die

602
00:29:29,280 --> 00:29:32,719
Speaker 2: at a stoplight. Lord, it'll die while I was driving

603
00:29:32,800 --> 00:29:36,400
Speaker 2: and kick back in and I ran a scanner on it.

604
00:29:36,520 --> 00:29:38,880
Speaker 2: No trouble codes or anything like that.

605
00:29:39,000 --> 00:29:42,880
Speaker 1: All right, it doesn't. It does not happen after a

606
00:29:42,920 --> 00:29:45,680
Speaker 1: fuel tank fill up, correct.

607
00:29:48,560 --> 00:29:52,440
Speaker 2: I, Uh, well, probably I got is. I built the

608
00:29:52,480 --> 00:29:55,200
Speaker 2: tank up, then I drove it. See I don't drive

609
00:29:55,240 --> 00:29:59,120
Speaker 2: the car every day, and I ran it down to

610
00:29:59,200 --> 00:30:01,600
Speaker 2: have a tank. Then I put more back in it.

611
00:30:01,680 --> 00:30:04,400
Speaker 2: And sometimes it happens. Sometimes it don't.

612
00:30:04,560 --> 00:30:08,080
Speaker 1: Okay, because there there is a known issue with these.

613
00:30:08,960 --> 00:30:11,960
Speaker 1: It'll run rough in stall primarily after filling the tank

614
00:30:12,080 --> 00:30:14,440
Speaker 1: because liquid fuel ends up in the vent host to

615
00:30:14,480 --> 00:30:18,320
Speaker 1: the canister and it's it's it could have a bad

616
00:30:18,400 --> 00:30:22,080
Speaker 1: fuel tank in it. But you know, if you're telling me,

617
00:30:22,680 --> 00:30:25,560
Speaker 1: you know, don't fill it, let's try this. Try not

618
00:30:25,720 --> 00:30:28,440
Speaker 1: filling the tank, you know, try putting you know, keep

619
00:30:28,480 --> 00:30:30,600
Speaker 1: it under three quarters of a tank. All right, So

620
00:30:30,640 --> 00:30:33,720
Speaker 1: the tank's not always at maximum. Does the problem continue?

621
00:30:34,120 --> 00:30:36,600
Speaker 1: And it probably will. I'm just trying to eliminate, you know,

622
00:30:36,600 --> 00:30:39,000
Speaker 1: tell me what's good, I'll tell you what's bad, all right,

623
00:30:39,400 --> 00:30:42,720
Speaker 1: it probably will. My next comment that I want to

624
00:30:42,760 --> 00:30:45,800
Speaker 1: make is when it dies, does it die clean like

625
00:30:45,880 --> 00:30:49,600
Speaker 1: somebody's turning the key off, or does it stutter and stumble?

626
00:30:51,920 --> 00:30:52,720
Speaker 2: It'll die.

627
00:30:53,240 --> 00:30:56,040
Speaker 1: So it's it's clean. It's like you turn the key off.

628
00:30:57,640 --> 00:30:58,120
Speaker 2: Correct.

629
00:30:58,320 --> 00:31:01,560
Speaker 1: Okay, So you know, if we go on the assumption

630
00:31:01,680 --> 00:31:05,719
Speaker 1: that this is an electrical you know, somebody just banged.

631
00:31:05,800 --> 00:31:08,880
Speaker 1: Something's dropping out. One of the first things I want

632
00:31:08,920 --> 00:31:10,440
Speaker 1: to do is I want to go and I want

633
00:31:10,440 --> 00:31:13,880
Speaker 1: to look at scan data. Now I'm not looking for codes.

634
00:31:14,400 --> 00:31:16,240
Speaker 1: I want to look at heart rate and blood pressure,

635
00:31:16,640 --> 00:31:19,000
Speaker 1: all right. I want to look at fuel trips specifically,

636
00:31:19,000 --> 00:31:20,200
Speaker 1: I want to look at the vitals.

637
00:31:20,480 --> 00:31:20,719
Speaker 2: You know.

638
00:31:20,880 --> 00:31:24,520
Speaker 1: Fuel trim's a constant changing barometer, all right, it's it's

639
00:31:24,560 --> 00:31:26,720
Speaker 1: one of the key adaptives to make the car run.

640
00:31:26,880 --> 00:31:29,440
Speaker 1: I want to see, does you know if my short

641
00:31:29,520 --> 00:31:32,160
Speaker 1: term fuel trim was fifteen percent, my long term fuel

642
00:31:32,200 --> 00:31:35,360
Speaker 1: trim was five percent when you restart the car. At

643
00:31:35,400 --> 00:31:38,520
Speaker 1: that moment you restart the car, are they both at zero.

644
00:31:39,880 --> 00:31:43,160
Speaker 1: If it is, that tells me that either the powertrain

645
00:31:43,280 --> 00:31:46,000
Speaker 1: computer is resetting the main computer because there are non

646
00:31:46,080 --> 00:31:50,880
Speaker 1: issues with those, or it's losing power. Something's putting that

647
00:31:50,960 --> 00:31:54,400
Speaker 1: into an automatic reset where it goes. You know what happened?

648
00:31:55,080 --> 00:31:59,160
Speaker 1: All right? It kind of does a Cramer from Seinfeld,

649
00:31:59,440 --> 00:32:01,840
Speaker 1: you know, so right, you know, it just loses its

650
00:32:01,880 --> 00:32:04,080
Speaker 1: mind for a minute. You know, I want to know that.

651
00:32:04,720 --> 00:32:07,239
Speaker 1: You know, if you were to take the PCM and

652
00:32:07,440 --> 00:32:09,560
Speaker 1: flat palm smack it while the car is sitting there

653
00:32:09,560 --> 00:32:12,080
Speaker 1: idling warmed up, does the car stutter, does it shake?

654
00:32:12,160 --> 00:32:15,680
Speaker 1: Does it stall? There's a lot of things this could be.

655
00:32:16,920 --> 00:32:18,760
Speaker 1: But you know, we've got to try and eliminate him

656
00:32:18,760 --> 00:32:23,160
Speaker 1: step by step in some kind of logical sequential moment,

657
00:32:23,320 --> 00:32:26,080
Speaker 1: if you know what I'm saying. So so, that's what

658
00:32:26,120 --> 00:32:27,320
Speaker 1: I want you to do. I want you to go

659
00:32:27,320 --> 00:32:29,440
Speaker 1: and I want you to look at adaptives. I want

660
00:32:29,480 --> 00:32:32,040
Speaker 1: you to think about, you know, related to fuel in

661
00:32:32,080 --> 00:32:34,120
Speaker 1: the tank. I want you to consider, you know, just

662
00:32:34,120 --> 00:32:36,440
Speaker 1: take the PCM, give it a flat pomp smack. Don't

663
00:32:36,440 --> 00:32:38,440
Speaker 1: beat it to death with a hammer, but just flat

664
00:32:38,480 --> 00:32:40,720
Speaker 1: pomp smack it like you were spanking a baby to

665
00:32:40,760 --> 00:32:42,840
Speaker 1: welcome it to the world kind of a thing, and

666
00:32:42,880 --> 00:32:44,800
Speaker 1: then call me back and we can talk further on this,

667
00:32:44,880 --> 00:32:47,480
Speaker 1: because you know there's hope for this car. Don't give

668
00:32:47,560 --> 00:32:48,800
Speaker 1: up on it. It's just we got to go through

669
00:32:48,800 --> 00:32:51,760
Speaker 1: some steps, all right, sir. I enjoyed the conversation. Dan,

670
00:32:51,800 --> 00:32:53,200
Speaker 1: you'd be well, and you give me a call back

671
00:32:53,280 --> 00:32:55,560
Speaker 1: eight five five five six zero nine nine zero zero

672
00:32:55,640 --> 00:32:57,600
Speaker 1: running any of the car Doctor coming back right after

673
00:32:57,640 --> 00:33:10,200
Speaker 1: this welcome back run naming the car Doctor another quick hour,

674
00:33:10,880 --> 00:33:14,160
Speaker 1: quick piece of email from Paul And where's this in

675
00:33:14,480 --> 00:33:17,600
Speaker 1: Maryland or in Delaware? I'm sorry from Delaware.

676
00:33:18,320 --> 00:33:18,440
Speaker 2: Ron.

677
00:33:18,480 --> 00:33:19,680
Speaker 1: I'm running to you from the parking lot of a

678
00:33:19,680 --> 00:33:22,040
Speaker 1: strip mall in Delaware. My twenty ten f one to

679
00:33:22,080 --> 00:33:24,800
Speaker 1: fifty developed a major coolan lead from the intake metifold earlier.

680
00:33:24,840 --> 00:33:28,560
Speaker 1: Today's stranding my family's Fortunately it's not super far from home.

681
00:33:28,600 --> 00:33:30,200
Speaker 1: We're able to get everyone home safely with one of

682
00:33:30,200 --> 00:33:32,440
Speaker 1: my other vehicles. I'm back here now at nine pm

683
00:33:32,440 --> 00:33:34,720
Speaker 1: at night, in one bottle of case Heal Ultimate and

684
00:33:34,800 --> 00:33:37,080
Speaker 1: a gallon of premixed coolant. Later, the leak appears to

685
00:33:37,080 --> 00:33:39,480
Speaker 1: be stopped and it's holding temp perfectly. I can't thank

686
00:33:39,480 --> 00:33:41,520
Speaker 1: you enough of your testaments to this marvelous product. Love

687
00:33:41,520 --> 00:33:44,880
Speaker 1: the show and listen every week. Paul, Yeah, listen, this

688
00:33:44,920 --> 00:33:46,840
Speaker 1: is my argument about I think case seal should be

689
00:33:46,880 --> 00:33:48,560
Speaker 1: in the glove compartment of every car that goes on

690
00:33:48,600 --> 00:33:51,320
Speaker 1: the road this summer, because you you just never know.

691
00:33:51,880 --> 00:33:54,680
Speaker 1: We had a twenty thirteen Subaru in the shop not

692
00:33:54,760 --> 00:33:58,760
Speaker 1: too long ago that the new customer to us. The

693
00:33:58,800 --> 00:34:02,760
Speaker 1: dealer had for the customer done radiator hoses and a radiator.

694
00:34:02,920 --> 00:34:04,719
Speaker 1: It was a low mileage, but you know, it's ten

695
00:34:04,800 --> 00:34:09,080
Speaker 1: years old, super and they had done hoses and radiator

696
00:34:09,120 --> 00:34:13,200
Speaker 1: work to it, and it developed a seep where the

697
00:34:13,239 --> 00:34:16,719
Speaker 1: water neck, the coolant waterneck met the engine block. And

698
00:34:16,719 --> 00:34:18,399
Speaker 1: you know, it's ten years old. It's only got thirty

699
00:34:18,400 --> 00:34:19,880
Speaker 1: thousand miles on it. Gee, how could that go back?

700
00:34:19,920 --> 00:34:21,680
Speaker 1: Because it's ten years old? Did I tell you that?

701
00:34:22,400 --> 00:34:24,239
Speaker 1: And you know, we put a new seal in it.

702
00:34:24,280 --> 00:34:25,960
Speaker 1: But then I started thinking about it, and I said,

703
00:34:26,000 --> 00:34:29,560
Speaker 1: you know, because the acidity in the system was okay,

704
00:34:30,160 --> 00:34:32,560
Speaker 1: it wasn't great. They hadn't done a lot of coolant service,

705
00:34:32,840 --> 00:34:34,879
Speaker 1: and they were under the impression that everything lasts forever

706
00:34:34,880 --> 00:34:36,000
Speaker 1: if it has no miles on it.

707
00:34:36,040 --> 00:34:36,359
Speaker 2: Ha ha.

708
00:34:37,400 --> 00:34:39,520
Speaker 1: So as a precaution, we added some k seal to

709
00:34:39,560 --> 00:34:42,560
Speaker 1: the system. Along with the new seal. K seal bonded

710
00:34:42,560 --> 00:34:44,759
Speaker 1: to it fixed the leak. It's been been quite a

711
00:34:44,800 --> 00:34:47,160
Speaker 1: while now, it's been a couple of months and we

712
00:34:47,239 --> 00:34:49,600
Speaker 1: have not had a repeat failure. So k seal works

713
00:34:49,640 --> 00:34:52,520
Speaker 1: really well. You can find more at caseal dot com.

714
00:34:52,560 --> 00:34:54,719
Speaker 1: I appreciate the letter, Paul. I'm running ady in the

715
00:34:54,719 --> 00:34:56,440
Speaker 1: car doctor saying thank you for being here with me

716
00:34:56,520 --> 00:34:58,960
Speaker 1: this hour till the next time. I'm reminding you good

717
00:34:59,000 --> 00:35:02,040
Speaker 1: mechanics are expensive, they're priceless. See you

718
00:35:15,920 --> 00:35:16,160
Speaker 5: Sh