WEBVTT - Edelman 2025 Trust Barometer, Crypto Regulation Outlook 

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<v Speaker 1>Bloomberg Audio Studios, Podcasts, radio news. This is Bloomberg Business Week,

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<v Speaker 1>insight from the reporters and editors that bring you America's

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<v Speaker 1>most trusted business magazine, plus global business, finance and tech

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<v Speaker 1>news as it happens. Bloomberg Business Week with Carol Masser

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<v Speaker 1>and Tim Stenebeck on Bloomberg Radio.

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<v Speaker 2>It is Bloomberg Business Week. Donald Trump's moved to impost

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<v Speaker 2>tariffs on major US trading partners, sparking a selloff in crypto.

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<v Speaker 2>The index of smaller tokens at one point today was

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<v Speaker 2>on track for the steepest two day route in almost

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<v Speaker 2>three years. Sometimes hard to follow this stuff, given that

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<v Speaker 2>they trade twenty four to seven Carol.

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<v Speaker 3>Exactly did you see when the headlines today were kind

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<v Speaker 3>of all over the plane?

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<v Speaker 4>Did you see what happened with Ether? Though?

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<v Speaker 3>No, tell me what?

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<v Speaker 2>Okay, the second biggest crypto. It briefly plunged as much

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<v Speaker 2>as twenty seven percent before pairing losses. If I go

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<v Speaker 2>to COYP, go on the Bloomberg terminal, I can see

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<v Speaker 2>what it's doing right now now down about seven percent.

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<v Speaker 3>I got to say, we follow crypto a lot. You

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<v Speaker 3>do you do a show on Bloomberg Television. That's all

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<v Speaker 3>about the crypto market. I mean they move around a lot,

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<v Speaker 3>but the moves that we saw today pretty wild, even

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<v Speaker 3>by crypto standards.

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<v Speaker 2>Kenna Rodd is the co founder and chief experience officer

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<v Speaker 2>of solidust Labs. It calls itself the quote first crypto

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<v Speaker 2>native security and compliance of tailored for digital assets. The

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<v Speaker 2>company says it monitors more than eight trillion events each

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<v Speaker 2>day to help make crypto safer.

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<v Speaker 4>Welcome back to business, We get to see you.

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<v Speaker 1>It's a pleasure.

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<v Speaker 5>Thanks for having me. I thought I talked too much

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<v Speaker 5>last time.

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<v Speaker 4>Okay, you're welcome back anytime.

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<v Speaker 2>I do want to talk about the price action though,

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<v Speaker 2>a little bit, because even for the even in the

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<v Speaker 2>standards of crypto, a twenty seven percent, can I call

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<v Speaker 2>it a flash crash?

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<v Speaker 3>Like?

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<v Speaker 4>What was that?

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<v Speaker 5>Well, dramatic response to dramatic events. I'd say in an

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<v Speaker 5>asset class that he's I think is really important to

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<v Speaker 5>remind her.

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<v Speaker 2>Okay, but hold on, we knew tariffs would happen. The

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<v Speaker 2>President talked about that a lot on the campaign trail.

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<v Speaker 2>So was it really dramatic?

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<v Speaker 3>Right?

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<v Speaker 5>Well, I think sometimes you know something happens, but we

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<v Speaker 5>read something so unprecedented, the impact can still be more dramatic.

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<v Speaker 5>I think it's an important reminder that as much as

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<v Speaker 5>digital assets, Bitcoin, ethereum and the rest have matured, there's

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<v Speaker 5>still nascent assets that can move very very fast.

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<v Speaker 4>You know, I'm a guy who's been in this industry.

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<v Speaker 5>For seven years, so I've seen them drop more and

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<v Speaker 5>rise less in shorter periods of time.

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<v Speaker 2>So are you concerned with the rising correlation of this

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<v Speaker 2>asset class with tax stocks, especially bitcoin?

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<v Speaker 5>So I wouldn't say I'm concerned. I think that in

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<v Speaker 5>a lot of ways, it's demonstrates the maturity and the adoption, right.

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<v Speaker 5>I mean, I think, and we'll talk a lot about

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<v Speaker 5>regulation today, we're seeing a broad motion where digital assets

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<v Speaker 5>are becoming more a more integral part of other financial markets.

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<v Speaker 4>So I think there's a.

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<v Speaker 5>Lot of positives to it. And again I think that

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<v Speaker 5>you've seen cases where they correlated, You've seen cases where

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<v Speaker 5>they didn't. You know, there are a lot of explanations

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<v Speaker 5>in each case. But I think they're still young assets

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<v Speaker 5>and it's really hard to predict.

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<v Speaker 3>Yeah, you know, I think there's one point that we

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<v Speaker 3>thought it was going to be like a safe haven.

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<v Speaker 3>Perhaps it didn't kind of work out that way today.

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<v Speaker 3>So I mean I still I mean Tim and I

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<v Speaker 3>talked about this a lot, like I still try to

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<v Speaker 3>understand what we should think about what is crypto.

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<v Speaker 5>Right, Well, I think a safe haven is a cryptocurrency.

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<v Speaker 5>I mean, a safe haven is a dangerous term, I

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<v Speaker 5>think when it comes to capital markets, because nothing is

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<v Speaker 5>one hundred percent safe. I think oftentimes you know, obviously

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<v Speaker 5>beatquin is perceived as a hedge, specifically for inflation. So

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<v Speaker 5>the safe haven element I think is true there because

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<v Speaker 5>regardless whether the price is going up or down, it

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<v Speaker 5>cannot be inflated by a government. But ultimately, again, as

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<v Speaker 5>Wall Street as dramatically increased it's involvement and is constantly

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<v Speaker 5>becoming more involved in digital assets, I think it's natural

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<v Speaker 5>to also assume that there will be some cases where

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<v Speaker 5>there's more correlation.

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<v Speaker 3>Well, if governments get more involved, we have now a

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<v Speaker 3>president in the White House who certainly seems much more

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<v Speaker 3>interested in it in an upbeat way. So does that

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<v Speaker 3>also then make it maybe more susceptible to the factors

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<v Speaker 3>that affect traditional if you will, or boring out you know,

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<v Speaker 3>our traditional boring assets that are out there, well, I'd.

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<v Speaker 5>Say that when you look at Washington these days, and

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<v Speaker 5>I visited twice in the past two weeks, met met

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<v Speaker 5>with more than twenty elected officials and their teams. There's

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<v Speaker 5>a broad motion to figure out the right way to

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<v Speaker 5>regulate crypto and essentially, you know, bring it closer to

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<v Speaker 5>the family of other financial assets. So yes, i'd say

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<v Speaker 5>it's one hundred percent part of the same momentum. I

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<v Speaker 5>don't think it means that it will behave exactly like

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<v Speaker 5>any like other asset classes in the long run.

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<v Speaker 3>So wait, so should we have in our investment pie?

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<v Speaker 3>So how is it You've got stocks, you've got bonds,

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<v Speaker 3>you've got cash, You've got is it alternative assets where

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<v Speaker 3>crypto falls into and it's a little sliver.

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<v Speaker 5>Well, I think that's the case for a lot of

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<v Speaker 5>portfolios today.

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<v Speaker 3>But how are governments thinking about it? Well, I think

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<v Speaker 3>has our government after the meetings you've had.

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<v Speaker 5>So I think the governments generally see it first and

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<v Speaker 5>foremost as an innovative power that can push you know,

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<v Speaker 5>the financial industry forward. So you know, I think a

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<v Speaker 5>lot of the support for the assets are just because

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<v Speaker 5>they're innovative and they're pushing on infrastructure and efficiencies and

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<v Speaker 5>a lot of things that haven't been changing. Find it's

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<v Speaker 5>for a very long time. In terms of I think

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<v Speaker 5>that that will ultimately lead to digital assets crypto just

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<v Speaker 5>being considered another asset class. So that again has its nuances,

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<v Speaker 5>but you know, is an integral part of most portfolios

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<v Speaker 5>depending on your risk appetites, etc.

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<v Speaker 2>Were you down in Washington, D C. For the inauguration

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<v Speaker 2>any of the parties associated with it.

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<v Speaker 5>Yes, I wasn't to the inauguration, but I've been with

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<v Speaker 5>a lot of the parties and conversations that ensued.

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<v Speaker 2>Yes, So I wonder what people talked about in relation

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<v Speaker 2>to the Trump and Millennia coins, because there was so

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<v Speaker 2>much news just ahead of the inauguration when these two

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<v Speaker 2>we call the meme coins here at Bloomberg when they

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<v Speaker 2>came out, and there was some also some reporting that

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<v Speaker 2>I read about people within the crypto community not necessarily

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<v Speaker 2>viewing it as a positive development within the industry.

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<v Speaker 4>How do you view it?

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<v Speaker 5>I think that there's a lot of there's a lot

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<v Speaker 5>of ambivalence, there are views on both sides.

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<v Speaker 4>How do you view it?

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<v Speaker 5>So, I personally have not invested in the coin. I'm

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<v Speaker 5>generally not particularly interested in meme coins. I think that

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<v Speaker 5>the people who would defend it say that ultimately it's

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<v Speaker 5>like a baseball card. Some people want to collect it

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<v Speaker 5>now the Trump was inaugurated. There are a lot in

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<v Speaker 5>the industry, and I think there's some truth to it

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<v Speaker 5>who also sees it as something that the values or

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<v Speaker 5>diminishes a little bit the credibility of the industry, And

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<v Speaker 5>a lot of people don't appreciate it.

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<v Speaker 2>Just to be in the position of somebody listening or

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<v Speaker 2>watching this right now, they might say, yes, but with

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<v Speaker 2>a baseball card, I can hold it right with this,

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<v Speaker 2>What am I actually buying when I buy the official

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<v Speaker 2>Trump meme coin.

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<v Speaker 5>Well, you're buying an immutable proof that you're holding a

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<v Speaker 5>digital asset. So in a lot of ways, it's harder

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<v Speaker 5>to make disappear than a baseball card. I can't imagine

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<v Speaker 5>how many baseball cards, well, in my case, soccer cards,

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<v Speaker 5>I have in places where I'll never find them again.

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<v Speaker 4>So there are also advantages to it.

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<v Speaker 5>Again, the whole world is becoming more digital, you know,

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<v Speaker 5>And I think there are a lot of people for

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<v Speaker 5>whom that's not really a consideration, but for people for

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<v Speaker 5>whom it is a consideration, don't buy it. I do

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<v Speaker 5>think it is important to say, just to co your

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<v Speaker 5>point that you know, there are people and many have

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<v Speaker 5>been vocal about the fact that it's not necessarily appreciated because.

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<v Speaker 4>We take our industry very seriously.

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<v Speaker 5>That being said, the mean tooken world is a huge

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<v Speaker 5>part of the industry and a lot of people really

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<v Speaker 5>enjoy it. It's one where you have to take into

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<v Speaker 5>consideration that those assets don't as we have the same

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<v Speaker 5>kind of fundamentals you'd see with other assets, and you've

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<v Speaker 5>got to be careful and do your researchers. There are

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<v Speaker 5>a lot of scams out there as well.

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<v Speaker 3>Yeah, I think no. The Bloomberg rout about that, right,

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<v Speaker 3>and the concern of the criticism was that it wasn't

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<v Speaker 3>taking it seriously, you know, in terms of the digital space. Hey,

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<v Speaker 3>one thing I want to ask you is that the

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<v Speaker 3>presidents signed a measure to create a sovereign wealth fund.

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<v Speaker 3>Would it be a dangerous measure to include cryptocurrencies and

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<v Speaker 3>a sovereign wealth fund here in the United States if

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<v Speaker 3>we our government.

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<v Speaker 5>Creates one, every asset has its dangers. Also in the

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<v Speaker 5>Executive ordered listed you know that designed last week specifically

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<v Speaker 5>on creating a crypto Task Force working group that includes

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<v Speaker 5>also a score of considering you know, a bitcoin reserve.

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<v Speaker 5>So there are risks, so there are also obviously a

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<v Speaker 5>lot of opportunities. But I think that at this point

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<v Speaker 5>you have you have endowment funds, you have pension funds

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<v Speaker 5>that think it's important enough to include you know, digitalists

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<v Speaker 5>instir portfolio. I think it's just natural that the US

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<v Speaker 5>government might consider that as well. You know, again, it's

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<v Speaker 5>an asset that.

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<v Speaker 3>Taxpayer right ultimately is on the line or feels the

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<v Speaker 3>losses correct, right, yes, of course, in a sovereign wealth fund, yes,

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<v Speaker 3>or the citizens well.

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<v Speaker 5>I mean yes, but they're also filled the profits, right,

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<v Speaker 5>which is part of the idea of a sovereign wealth fund.

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<v Speaker 5>I think that, you know, thinking long term, to not

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<v Speaker 5>at least consider digital assets as part of sovereign wealth

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<v Speaker 5>fund would be silly because they're very They're the most

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<v Speaker 5>successful assets in terms of growth over.

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<v Speaker 4>The past decade, I believe.

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<v Speaker 5>But that doesn't mean that they should be invested in blindly,

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<v Speaker 5>not by anyone, and definitely not by the government. So

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<v Speaker 5>it should be done.

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<v Speaker 2>With care, by the way, the official Trump according to

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<v Speaker 2>coin market Cap has a market cap right now of

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<v Speaker 2>three point seven billion dollars, down from close to fifteen

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<v Speaker 2>billion dollars. Ken, thank you so much for joining us.

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<v Speaker 2>Kenna Rod, co founder and Chief Experience Officer of Solidus Labs.

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<v Speaker 2>Up next Edelman CEO Richard Edelman. It's just been a

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<v Speaker 2>few weeks, exactly two.

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<v Speaker 4>Weeks, Carol.

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<v Speaker 3>Yeah, busy two weeks since Solal.

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<v Speaker 2>Trump was inaugurated. A lot has happened. Here's just a

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<v Speaker 2>few things. A slew of executive orders. What is looking

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<v Speaker 2>like it's turning into a trade war? Elon Musk making

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<v Speaker 2>some big changes as part of his work on what

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<v Speaker 2>he calls government efficiency, some very tense confirmation hearings and

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<v Speaker 2>upheaval in the world of AI and more. And again

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<v Speaker 2>it's only been two weeks.

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<v Speaker 3>Yeah, only early February, all right, So we wanted to

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<v Speaker 3>know what CEOs are thinking, and that's why we have

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<v Speaker 3>Richard Edelman with us. He's got a great, big macro

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<v Speaker 3>view on all that is happening and what it means

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<v Speaker 3>for the c suites around the globe. He Richard is

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<v Speaker 3>chief executive officer of the global communications firm Edelman, and

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<v Speaker 3>he joins us here in studio he's just back from Davos.

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<v Speaker 3>Let's start there, because what a great start ar point.

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<v Speaker 3>And I've been talking to and Tim and I have

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<v Speaker 3>been with folks that were in Davos, and it seemed

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<v Speaker 3>like everybody wanted to talk about President Trump or artificial intelligence.

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<v Speaker 3>But tell us your perspective.

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<v Speaker 6>So I think the American CEOs were quite bullish. They felt,

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<v Speaker 6>you know, deregulation, lower taxes, a chance to you know,

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<v Speaker 6>increase investment. Meanwhile, the European CEOs felt deeply depressed and

0:10:25.120 --> 0:10:28.040
<v Speaker 6>they were nervous about trade, they were nervous about regulation.

0:10:28.160 --> 0:10:30.520
<v Speaker 6>I heard one CEO tell me he has thirty five

0:10:30.600 --> 0:10:33.640
<v Speaker 6>thousand data points to give to the EU on environmental

0:10:33.679 --> 0:10:39.160
<v Speaker 6>regulation every year, and that's a huge burden. So also,

0:10:39.679 --> 0:10:41.760
<v Speaker 6>I would say it was a very business like Davos.

0:10:42.240 --> 0:10:45.480
<v Speaker 6>You know, other than Trump's last day appearance and Malay

0:10:45.520 --> 0:10:48.560
<v Speaker 6>of Argentina, there were very few government leaders, so it

0:10:48.600 --> 0:10:50.240
<v Speaker 6>was a much more business like Davos.

0:10:50.800 --> 0:10:52.880
<v Speaker 2>It's interesting that you say that you're probably the second

0:10:52.880 --> 0:10:54.800
<v Speaker 2>person to tell us in just a few days that

0:10:54.960 --> 0:10:57.679
<v Speaker 2>the mood of European CEOs was pretty gloomy.

0:10:58.600 --> 0:11:01.480
<v Speaker 6>Well, they're gloomy because I think they feel trapped between

0:11:01.480 --> 0:11:04.559
<v Speaker 6>the US and China. They have big sales in China, cars,

0:11:04.559 --> 0:11:08.360
<v Speaker 6>et cetera. Their energy costs are high, their regulation is high,

0:11:08.679 --> 0:11:13.800
<v Speaker 6>and frankly they're nervous about the German economy, the French economy,

0:11:13.840 --> 0:11:17.120
<v Speaker 6>both of them wobbling along. So they don't have domestic

0:11:17.120 --> 0:11:18.480
<v Speaker 6>demand like the US does.

0:11:19.440 --> 0:11:24.199
<v Speaker 3>So it's interesting, as you know, we navigate from day

0:11:24.240 --> 0:11:26.400
<v Speaker 3>to day, hour to hour the headlines that come out

0:11:26.440 --> 0:11:29.520
<v Speaker 3>of the White House, in the Oval Office, and so

0:11:29.800 --> 0:11:33.959
<v Speaker 3>I am curious, was there a perspective among the global

0:11:33.960 --> 0:11:37.280
<v Speaker 3>CEOs are more importantly the American CEOs, that it's kind

0:11:37.280 --> 0:11:39.080
<v Speaker 3>of a wait and see that we think some of

0:11:39.120 --> 0:11:43.800
<v Speaker 3>it is a lot of talk, and that ultimately, as

0:11:43.840 --> 0:11:46.439
<v Speaker 3>you said, policies will make business sense and they might

0:11:46.480 --> 0:11:49.560
<v Speaker 3>not be as extreme as some of the conversations around

0:11:49.559 --> 0:11:49.920
<v Speaker 3>them are.

0:11:51.080 --> 0:11:55.560
<v Speaker 6>I think no, no, Look, I think our trust barometer

0:11:55.640 --> 0:11:58.240
<v Speaker 6>came out in time for Davos, and the thing that

0:11:58.360 --> 0:12:01.560
<v Speaker 6>was so noteworthy, Carol, is that we see the world

0:12:01.600 --> 0:12:04.320
<v Speaker 6>slipping into grievance, and that's sixty percent of the world's

0:12:04.360 --> 0:12:07.480
<v Speaker 6>moderate or high grievance, and especially in Germany, thirty five

0:12:07.480 --> 0:12:10.640
<v Speaker 6>percent of people highly agrieved. Just before their elections. And

0:12:10.960 --> 0:12:14.560
<v Speaker 6>why is that? It's inflation, It's the sense that you know,

0:12:14.640 --> 0:12:16.920
<v Speaker 6>my family won't be better off in the next generation,

0:12:17.559 --> 0:12:21.200
<v Speaker 6>lack of hope, fear of job loss to AI and

0:12:21.240 --> 0:12:24.400
<v Speaker 6>so I think business has every way to solve this.

0:12:24.600 --> 0:12:27.080
<v Speaker 6>You know, give me a good job, reskill me, have

0:12:27.160 --> 0:12:32.320
<v Speaker 6>affordable products. That's the playbook. And CEOs need to make

0:12:32.360 --> 0:12:33.680
<v Speaker 6>sure that it's about their business.

0:12:34.480 --> 0:12:37.000
<v Speaker 2>Why do you think we see this happening around the world.

0:12:37.840 --> 0:12:39.920
<v Speaker 2>You know, it's not this idea of grievance is not

0:12:40.920 --> 0:12:44.000
<v Speaker 2>particular to one single country or one single region. What's

0:12:44.200 --> 0:12:47.680
<v Speaker 2>Is this a post COVID phenomenon? Is it a rise

0:12:47.679 --> 0:12:51.600
<v Speaker 2>of the cost of living phenomenon? Is it a globalization phenomenon?

0:12:51.720 --> 0:12:53.479
<v Speaker 4>Is all of the above? What is it?

0:12:53.480 --> 0:12:56.720
<v Speaker 6>It's it's absolutely It's like dominoes, And so, you know,

0:12:56.760 --> 0:12:59.520
<v Speaker 6>you start with the mass class divide, and you have

0:12:59.559 --> 0:13:02.400
<v Speaker 6>a battle for truth, and you have this problem of

0:13:02.440 --> 0:13:06.200
<v Speaker 6>COVID five years on, where people mental health and other things,

0:13:06.440 --> 0:13:08.640
<v Speaker 6>and then you have all the geopolitical issues and so

0:13:08.960 --> 0:13:13.320
<v Speaker 6>all of this is a lot, and people feel continuously punched,

0:13:13.640 --> 0:13:16.240
<v Speaker 6>and so I think they used to take it and

0:13:16.480 --> 0:13:19.960
<v Speaker 6>just have fears, and then now they're aggrieved, and they're

0:13:20.000 --> 0:13:24.280
<v Speaker 6>prepared to fight back, and whether it's misinformation or even violence,

0:13:24.920 --> 0:13:27.240
<v Speaker 6>this is what we start to see. And business has

0:13:27.320 --> 0:13:30.360
<v Speaker 6>every reason to be concerned about this because business is

0:13:30.440 --> 0:13:34.280
<v Speaker 6>distrusted by the highly aggrieved. It's different than most because

0:13:34.320 --> 0:13:36.480
<v Speaker 6>business is the most component and most ethical except for

0:13:36.520 --> 0:13:39.080
<v Speaker 6>the highly agrieveed. So business has to try to pull

0:13:39.120 --> 0:13:41.680
<v Speaker 6>people back from this cliff and make people feel as

0:13:41.720 --> 0:13:44.240
<v Speaker 6>if they have good jobs, they can get well paid,

0:13:44.440 --> 0:13:46.320
<v Speaker 6>they will be reskilled and can compete.

0:13:46.440 --> 0:13:49.559
<v Speaker 3>So what's the problem. Is it that workers aren't sharing

0:13:49.720 --> 0:13:53.000
<v Speaker 3>in the profits? I mean, you know, we're in an

0:13:53.040 --> 0:13:56.560
<v Speaker 3>earning season, we see it. I mean, companies are doing well,

0:13:57.360 --> 0:14:01.080
<v Speaker 3>and is it a case that they're not sharing all

0:14:01.120 --> 0:14:03.000
<v Speaker 3>of those with their workers.

0:14:03.120 --> 0:14:06.839
<v Speaker 6>Well, here's an example in Japan. There hasn't been really

0:14:06.880 --> 0:14:09.719
<v Speaker 6>a raise for workers for thirty years, okay, and so

0:14:09.960 --> 0:14:12.720
<v Speaker 6>you get the idea of why people in the lowest

0:14:12.760 --> 0:14:16.280
<v Speaker 6>coretile of income feel deeply aggravated relative to the.

0:14:16.320 --> 0:14:20.000
<v Speaker 3>Higher ing So why aren't CEOs appreciating those workers at

0:14:20.000 --> 0:14:20.560
<v Speaker 3>that level?

0:14:21.080 --> 0:14:22.920
<v Speaker 6>I think that they are in the sense that they

0:14:23.000 --> 0:14:26.440
<v Speaker 6>use them, they put them in jobs. But the truth

0:14:26.520 --> 0:14:31.920
<v Speaker 6>is there's been outsourcing there's been globalization, there's now AI.

0:14:32.400 --> 0:14:36.000
<v Speaker 6>All of this is towards cost and effectiveness, and so

0:14:36.320 --> 0:14:38.840
<v Speaker 6>CEOs are balancing a lot of these factors. But they

0:14:38.920 --> 0:14:42.320
<v Speaker 6>do want employees to work hard and be satisfied, and

0:14:42.360 --> 0:14:43.440
<v Speaker 6>the key to that is pay.

0:14:44.120 --> 0:14:47.760
<v Speaker 2>We saw CEOs two weeks ago stand behind the president

0:14:47.880 --> 0:14:51.600
<v Speaker 2>at the inauguration, some exactly, not all. We saw many

0:14:51.600 --> 0:14:56.120
<v Speaker 2>prominent ones there. In general, we have seen some CEOs

0:14:57.040 --> 0:15:00.520
<v Speaker 2>share their views politically, more so in recent weeks, recent months.

0:15:00.560 --> 0:15:01.960
<v Speaker 4>Then we're sort of accustomed to.

0:15:02.680 --> 0:15:05.640
<v Speaker 2>You said, there's this idea that they're cheering deregulation, they're

0:15:05.720 --> 0:15:09.360
<v Speaker 2>cheering lower taxes, But what about the chaos that's associated

0:15:09.720 --> 0:15:11.440
<v Speaker 2>with the administration thus far.

0:15:12.160 --> 0:15:13.440
<v Speaker 4>Is it a distraction to them?

0:15:13.880 --> 0:15:16.600
<v Speaker 2>Is it what you get with Donald Trump because we

0:15:16.640 --> 0:15:19.440
<v Speaker 2>knew that in the first term, or is it something

0:15:19.440 --> 0:15:23.080
<v Speaker 2>that concerns them because they need to make decisions about

0:15:23.160 --> 0:15:26.320
<v Speaker 2>their businesses in China, in Canada, in Mexico.

0:15:27.000 --> 0:15:31.480
<v Speaker 6>I think CEOs need to argue for agenda items that

0:15:31.600 --> 0:15:34.320
<v Speaker 6>suit their business. So, for example, if trade is a

0:15:34.400 --> 0:15:36.320
<v Speaker 6>key part of your business, you should go out and

0:15:36.360 --> 0:15:38.440
<v Speaker 6>advocate for a free trade and say this is going

0:15:38.480 --> 0:15:40.800
<v Speaker 6>to cause inflation or it's going to make my supply

0:15:40.880 --> 0:15:43.840
<v Speaker 6>chain inefficient or it's actually going to cost jobs in America.

0:15:44.000 --> 0:15:47.320
<v Speaker 6>But also the non American companies need to make the

0:15:47.360 --> 0:15:50.920
<v Speaker 6>case for investing in the US, putting more manufacturing here,

0:15:51.280 --> 0:15:55.560
<v Speaker 6>making sure that it's aligned to the president's agenda.

0:15:55.680 --> 0:15:56.200
<v Speaker 4>It's both.

0:15:56.600 --> 0:15:59.120
<v Speaker 6>But I don't believe that CEO should stick their heads

0:15:59.200 --> 0:16:02.080
<v Speaker 6>up and be very I think they should do their businesses.

0:16:02.320 --> 0:16:04.000
<v Speaker 3>But you know, I want to go back to what

0:16:04.040 --> 0:16:07.680
<v Speaker 3>you said. Sixty one percent globally have a moderate or

0:16:07.720 --> 0:16:09.920
<v Speaker 3>high sense of grievance, which is defined by a belief

0:16:09.920 --> 0:16:12.520
<v Speaker 3>that government and business make their lives harder and serve

0:16:12.640 --> 0:16:15.880
<v Speaker 3>narrow interests, and wealthy people benefit unfairly from the system.

0:16:15.920 --> 0:16:19.680
<v Speaker 3>I'm waiting for like the deluge of emails of like, yeah,

0:16:19.720 --> 0:16:22.400
<v Speaker 3>we got that, Carol, Like that explains politics that are

0:16:22.440 --> 0:16:25.240
<v Speaker 3>going on. But like Richard, how do is it just

0:16:25.280 --> 0:16:28.240
<v Speaker 3>a case of paying workers more. I'm not saying just

0:16:28.680 --> 0:16:31.600
<v Speaker 3>I don't mean that, but I mean, is that the fix?

0:16:31.800 --> 0:16:36.280
<v Speaker 3>Because there are a lot of disillusioned individuals here in

0:16:36.280 --> 0:16:38.320
<v Speaker 3>the United States and around the globe I think just

0:16:38.360 --> 0:16:40.200
<v Speaker 3>feel completely left behind.

0:16:40.520 --> 0:16:44.840
<v Speaker 6>So inflation is corrosive. Got to get inflation under control

0:16:44.880 --> 0:16:47.080
<v Speaker 6>so that people feel as if when they run hard,

0:16:47.320 --> 0:16:49.920
<v Speaker 6>they're not running into the wind. Second, they got to

0:16:49.920 --> 0:16:51.680
<v Speaker 6>feel as if they have a chance for the future.

0:16:51.680 --> 0:16:57.240
<v Speaker 6>Rescaling upskilling core. And then third is pay and continuous

0:16:57.560 --> 0:16:59.920
<v Speaker 6>ability to get to a better place.

0:17:00.000 --> 0:17:02.840
<v Speaker 3>But it seems like such an easy fix. Why then

0:17:02.920 --> 0:17:06.240
<v Speaker 3>aren't we getting there? Like paying workers more? We've had

0:17:06.280 --> 0:17:09.040
<v Speaker 3>guests on talking about a living wage, and then some

0:17:09.960 --> 0:17:11.840
<v Speaker 3>why aren't we Why isn't it being done?

0:17:11.960 --> 0:17:16.560
<v Speaker 6>Because we're not taking full advantage of what's possible. AI

0:17:16.720 --> 0:17:20.080
<v Speaker 6>is actually an enhancement tool for workers to be able

0:17:20.119 --> 0:17:22.200
<v Speaker 6>to produce more. I mean, in my business, I can

0:17:22.240 --> 0:17:25.160
<v Speaker 6>see how much faster people turn out press releases and

0:17:25.400 --> 0:17:28.280
<v Speaker 6>message points and things like this. Everyone's got to put

0:17:28.320 --> 0:17:32.320
<v Speaker 6>AI into their workflows. Also, we've got to be sure

0:17:32.400 --> 0:17:35.520
<v Speaker 6>this reskilling thing so that everyone feels as if he

0:17:35.600 --> 0:17:37.840
<v Speaker 6>or she can compete, not just the twenty two year

0:17:37.840 --> 0:17:38.920
<v Speaker 6>old is just out of school.

0:17:39.040 --> 0:17:41.600
<v Speaker 3>Because I feel like we've talked reskilling for years.

0:17:41.680 --> 0:17:44.040
<v Speaker 6>Yeah's true, but we've never done it. We've never done

0:17:44.080 --> 0:17:46.919
<v Speaker 6>it in an effective way. And also, business can't do

0:17:47.000 --> 0:17:49.760
<v Speaker 6>this alone. Business should do this with government and NGOs.

0:17:49.800 --> 0:17:55.000
<v Speaker 6>And the secret here is NGOs, non governmental organizations, they're local.

0:17:55.280 --> 0:18:00.240
<v Speaker 6>They're also actually believable for the high grievance people. This

0:18:00.320 --> 0:18:03.520
<v Speaker 6>is not so business should partner with community organizations.

0:18:03.600 --> 0:18:07.680
<v Speaker 2>We were supposed to see reskilling after NAFTA, and obviously

0:18:07.720 --> 0:18:10.320
<v Speaker 2>that didn't happen to the extent that many people thought

0:18:10.320 --> 0:18:12.720
<v Speaker 2>it would or were told that it would. And we

0:18:12.760 --> 0:18:15.439
<v Speaker 2>can see what's happened today as a result of some

0:18:15.520 --> 0:18:18.919
<v Speaker 2>of the problems in a certain economic economies around the country.

0:18:19.920 --> 0:18:24.800
<v Speaker 4>How do you how do these workers use AI if.

0:18:24.680 --> 0:18:26.720
<v Speaker 2>They're not in you know, part of the knowledge economy,

0:18:27.000 --> 0:18:28.639
<v Speaker 2>or if they're not writing press releases, if they're not

0:18:28.640 --> 0:18:31.800
<v Speaker 2>writing message points like what is the way that for

0:18:31.840 --> 0:18:34.080
<v Speaker 2>people to embrace AI rather than be scared of it.

0:18:34.320 --> 0:18:37.200
<v Speaker 6>So one of our clients, Honeywell, is using AI on

0:18:37.240 --> 0:18:39.920
<v Speaker 6>the factory floor and making their workers more productive. That's

0:18:39.960 --> 0:18:44.280
<v Speaker 6>the key to the future. And actually blue collar workers

0:18:45.000 --> 0:18:48.760
<v Speaker 6>have much less job risk than white collar in insurance

0:18:48.800 --> 0:18:52.040
<v Speaker 6>and other things where they're repetitive skills, so blue collar

0:18:52.040 --> 0:18:55.760
<v Speaker 6>workers could thrive. This is a very important message that

0:18:55.800 --> 0:18:58.600
<v Speaker 6>most people haven't absorbed and we need to keep telling this,

0:18:58.880 --> 0:19:01.080
<v Speaker 6>and we also need optimists and back in this country,

0:19:01.200 --> 0:19:03.720
<v Speaker 6>we need to make sure that people believe again that

0:19:03.760 --> 0:19:07.360
<v Speaker 6>the country can do better, because in the moment there's

0:19:07.359 --> 0:19:11.359
<v Speaker 6>this inundation of negativity. And I think competence and ethics

0:19:11.400 --> 0:19:13.000
<v Speaker 6>will get you so far. But if you want to

0:19:13.080 --> 0:19:15.960
<v Speaker 6>run an eight minute mile, it's aspirational for me these days,

0:19:16.040 --> 0:19:17.640
<v Speaker 6>but I have to believe that I can.

0:19:19.160 --> 0:19:21.159
<v Speaker 3>Yeah, I think it's I think it's fascinating that we

0:19:21.240 --> 0:19:24.119
<v Speaker 3>also at the same time, I've been talking about American exceptionalism,

0:19:24.240 --> 0:19:26.240
<v Speaker 3>like in comparison to what's going on in Europe and

0:19:26.280 --> 0:19:28.679
<v Speaker 3>so on and so forth. But there's so many people

0:19:28.680 --> 0:19:30.919
<v Speaker 3>in our society that don't feel that. You know, when

0:19:30.960 --> 0:19:33.080
<v Speaker 3>we talk about stock market, well, well not everybody's in

0:19:33.119 --> 0:19:33.440
<v Speaker 3>the market.

0:19:33.600 --> 0:19:35.520
<v Speaker 6>Only half the people are in the market, correct.

0:19:35.640 --> 0:19:37.760
<v Speaker 3>And I look in my world people I talk to

0:19:37.800 --> 0:19:39.560
<v Speaker 3>a younger generational like I'm not going to have kids.

0:19:39.600 --> 0:19:41.000
<v Speaker 3>How am I going to afford kids? I can't even

0:19:41.000 --> 0:19:42.760
<v Speaker 3>buy a house, Like it's just crazy.

0:19:43.080 --> 0:19:46.560
<v Speaker 6>But again, the chance to get to optimism is based

0:19:46.600 --> 0:19:50.800
<v Speaker 6>on specific actions, and if there's a national reskilling campaign

0:19:50.920 --> 0:19:53.720
<v Speaker 6>or even by cities. I think this is interesting, Carol,

0:19:53.760 --> 0:19:57.920
<v Speaker 6>the trust has gone local trust in my mayor, my company.

0:19:58.119 --> 0:20:00.960
<v Speaker 6>My CEO is much higher than any nobody else. So

0:20:01.240 --> 0:20:03.400
<v Speaker 6>this is a channel that companies should use.

0:20:04.200 --> 0:20:05.159
<v Speaker 3>Great to check in with you.

0:20:05.240 --> 0:20:09.000
<v Speaker 2>But Gopa, we've been speaking to you for years. In

0:20:09.080 --> 0:20:10.880
<v Speaker 2>terms of the twenty fifth year of the trust Barometer,

0:20:11.200 --> 0:20:12.080
<v Speaker 2>things better or worse?

0:20:12.400 --> 0:20:13.040
<v Speaker 4>What's the trend?

0:20:14.040 --> 0:20:16.760
<v Speaker 6>I think we're at a precipice. I think we are

0:20:16.800 --> 0:20:19.359
<v Speaker 6>at a place now where we've got to reverse this

0:20:19.480 --> 0:20:23.240
<v Speaker 6>trend to grievance because when people are aggressive, they actually

0:20:23.280 --> 0:20:28.199
<v Speaker 6>reject innovation and they're scared and they fight any change,

0:20:28.280 --> 0:20:29.960
<v Speaker 6>and we have to get them to a place where

0:20:29.960 --> 0:20:30.879
<v Speaker 6>they accept change.

0:20:31.160 --> 0:20:33.560
<v Speaker 3>Richard, thank you as always. He is the CEO of

0:20:33.720 --> 0:20:36.240
<v Speaker 3>Edelman and Richard Edelman joining us right here in our studio.

0:20:36.280 --> 0:20:37.960
<v Speaker 3>I'm Krol Master a long with Tim Stenvic. This is

0:20:38.000 --> 0:20:39.040
<v Speaker 3>Bloomberg Business Week.