WEBVTT - How to Thrive at Work

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<v Speaker 1>Pushkin. This special episode of the Happiness Lab is brought

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<v Speaker 1>to you by State Farm. Like a good neighbor, State

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<v Speaker 1>Farm is there. If you have a job, it's entirely

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<v Speaker 1>possible that you spend more waking hours at work than

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<v Speaker 1>doing anything else in your life, more time than you

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<v Speaker 1>spend with your family or enjoying your hobbies, or kicking

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<v Speaker 1>back and relaxing. Work is a big part of our lives,

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<v Speaker 1>but aside from just paying the bills, our job can

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<v Speaker 1>give us purpose fulfillment and a sense of belonging. One

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<v Speaker 1>survey by the American Psychological Association found that ninety two

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<v Speaker 1>percent of us think that our workplaces should actively support

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<v Speaker 1>our emotional well being. But that same survey found that

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<v Speaker 1>one in five of us describe our workplace as being toxic.

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<v Speaker 1>And what makes a job toxic, according to that survey,

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<v Speaker 1>those things like bullying, overwork, discrimination, and even loneliness. It's

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<v Speaker 1>therefore no surprise that this year's World Mental Health Day

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<v Speaker 1>was devoted to the idea of wellness in the workplace,

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<v Speaker 1>and so in the last of our special World Mental

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<v Speaker 1>Health Day shows, we're going to look at some recommendations

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<v Speaker 1>to improve our happiness at work. Joining me again is

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<v Speaker 1>Dan Harris. You probably already know Dan from his podcast

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<v Speaker 1>ten Percent Happier, but you should also check out the

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<v Speaker 1>fabulous new community he's developing at Dan harris dot com.

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<v Speaker 1>Aside from being a Titan of Happiness, Dan also has

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<v Speaker 1>lots of workplace experiences to draw from. For our conversation today,

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<v Speaker 1>I hope you enjoy it as much as I did.

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<v Speaker 1>One of the reasons I wanted to talk to you

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<v Speaker 1>is that it seems like work is just gonna be

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<v Speaker 1>hard necessarily. There's like some situations at work that are

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<v Speaker 1>just naturally going to be hard. And one of the

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<v Speaker 1>techniques I know I've learned a lot from your work

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<v Speaker 1>on mindfulness is just this idea of like not fleeing

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<v Speaker 1>from the hard, or it may be a better way

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<v Speaker 1>to put it, is sort of radically accepting the hard.

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<v Speaker 1>And so what is radical acceptance? And why can it

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<v Speaker 1>be so helpful when we're experiencing stress at work?

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<v Speaker 2>Yeah, just to say in an overarching sense of for me,

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<v Speaker 2>one of the biggest sources of stress and anxiety and

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<v Speaker 2>suffering has been work. Not to be overly gloomy about this,

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<v Speaker 2>I mean work its also been the source of so

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<v Speaker 2>much purpose and meaning and joy and connection and so

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<v Speaker 2>it's complicated. But to answer the question you actually asked me,

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<v Speaker 2>it's so counterintuitive because stress is unpleasant. So you know,

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<v Speaker 2>you want to self medicate with food or gambling or

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<v Speaker 2>TikTok or whatever it is. You want to push it away,

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<v Speaker 2>But that doesn't really work. It can work a little bit,

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<v Speaker 2>you know, obviously we need stress relief. But honestly, the

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<v Speaker 2>one of the great mechanisms, or one of the great

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<v Speaker 2>ways to think about this, is that the only way

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<v Speaker 2>out is through to feel the difficult feelings instead of

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<v Speaker 2>letting them own you.

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<v Speaker 3>And there are.

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<v Speaker 2>Lots of ways to do this. For me, mindfulness meditation

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<v Speaker 2>is a great way. I'll just briefly describe it. There

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<v Speaker 2>are really only three steps for beginning mindfulness meditation. The

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<v Speaker 2>first is to sit comfortably and close your eyes. I

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<v Speaker 2>sit on a chair. You don't have to get into

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<v Speaker 2>the lotus position. The second step is to bring your

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<v Speaker 2>full attention to something neutral. Often it's your breath coming

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<v Speaker 2>in and going out. Some people don't like the breath,

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<v Speaker 2>so you can just pick the feeling of your body

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<v Speaker 2>sitting in the chair, or sounds in the environment. Just

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<v Speaker 2>picking something based in one of your senses that gets

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<v Speaker 2>you out of the spinning thoughts in your head and

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<v Speaker 2>into some sense based object of meditation. That's a technical term. Basically,

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<v Speaker 2>it's the thing you're focusing on, your object. And then

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<v Speaker 2>the third step is the most important, which is very quickly.

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<v Speaker 3>As soon as you try.

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<v Speaker 2>To feel your breath coming in and going out, you're

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<v Speaker 2>likely to get distracted a lot. And this is the

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<v Speaker 2>moment when many people tell themselves this story that they're

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<v Speaker 2>failed meditators. But actually my job on the planet is

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<v Speaker 2>to reframe this moment as success. The whole point of

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<v Speaker 2>meditation is not to feel some specific way or to

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<v Speaker 2>stop thinking to clear your mind. The point is to

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<v Speaker 2>become familiar with how wild the mind is, so that

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<v Speaker 2>the chaos and cacophony doesn't own you as much. So

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<v Speaker 2>that's what the practice is. The sit try to focus

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<v Speaker 2>on one thing very quickly, you'll get carried away and

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<v Speaker 2>you start again and again and again. It's like a

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<v Speaker 2>bicep curl for your brain, and it really changes the

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<v Speaker 2>structure of the brain. It's so interesting that this is

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<v Speaker 2>something that is available to us. It's such a radical

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<v Speaker 2>notion that we can have a different relationship to our

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<v Speaker 2>thoughts and emotions, and so to me, this simple but

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<v Speaker 2>not easy practice is a great way to learn how

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<v Speaker 2>to get comfortable with our inner meteorology, you know, our

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<v Speaker 2>inner storms, so that they don't own us as much.

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<v Speaker 1>And so let's say your inner storm is really kind

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<v Speaker 1>of feeling like it's owning you because your stress at

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<v Speaker 1>work has just gone like through the roof. I was

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<v Speaker 1>just talking to a friend of mine, this's having a

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<v Speaker 1>really difficult time at work, and she talked about how,

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<v Speaker 1>you know, working out as much as I possibly can,

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<v Speaker 1>and I'm trying to engage in, you know, the best

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<v Speaker 1>sleep hygiene. Although I think we'll talk later about strategies

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<v Speaker 1>we can use to do that better. But like I

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<v Speaker 1>just am simmering when I leave the office. I'm just

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<v Speaker 1>like hating work. So she's going to sit down and

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<v Speaker 1>she's going to meditate. What does she do with all

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<v Speaker 1>those simmering feelings? What's the advice there?

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<v Speaker 2>Well, just to say it is very common. I've had

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<v Speaker 2>this feeling many times. I remember in my twenty one

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<v Speaker 2>years at working of working at ABC News, I would

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<v Speaker 2>have this experience often of leaving there. There was a

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<v Speaker 2>our office was in the Upper West side of Manhattan.

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<v Speaker 2>There was a main entrance on sixty sixth Street and

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<v Speaker 2>a back entrance on sixty seventh and I used to

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<v Speaker 2>take that exit, and it's a very leafy upper West

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<v Speaker 2>side street. I used to take that exit and walk

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<v Speaker 2>to the apartment where that I shared with my now wife,

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<v Speaker 2>And I remember having this thought every time I left

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<v Speaker 2>and walked down this beautiful street.

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<v Speaker 3>What was I so upset about? Why did I spend

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<v Speaker 3>this whole day in agony? Like what is going on?

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<v Speaker 2>And so I really relate to this experience your friend

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<v Speaker 2>is having. And I don't want to say that meditation

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<v Speaker 2>is some sort of panacea. I'm not a meditation bully.

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<v Speaker 2>I think it's one of many options, and we'll talk

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<v Speaker 2>about a bunch of options. But how it can work

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<v Speaker 2>if you feel like doing it is that well. First

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<v Speaker 2>of all, I find it such a relief because it's

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<v Speaker 2>this dedicated period of time and it doesn't have to

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<v Speaker 2>be long.

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<v Speaker 3>It could be a minute, two minutes.

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<v Speaker 2>I tend to do a little bit longer twenty thirty,

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<v Speaker 2>forty minutes, but I'm like a semi professional. But it's

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<v Speaker 2>this one concentrated period of time where you don't have

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<v Speaker 2>to take your thoughts that seriously, and that is such

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<v Speaker 2>a relief. Over and over and over, you're sitting trying

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<v Speaker 2>to focus on something like the feeling of your breath

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<v Speaker 2>coming in and going out, and then you're ambushed by

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<v Speaker 2>all the simmering. But you know your job is to

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<v Speaker 2>eventually wake up. You might get carried away for a minute,

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<v Speaker 2>two minutes, three minutes with a whole session, but eventually

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<v Speaker 2>it's gonna end, and you're gonna wake up and realize, oh,

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<v Speaker 2>this is just a set of thoughts with accompanying physical

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<v Speaker 2>sensations that I can get increasingly familiar with, but they

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<v Speaker 2>aren't facts. One of the great expressions that my meditation

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<v Speaker 2>teacher Joseph Goldstein has is pretend your thoughts are coming

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<v Speaker 2>from the guy next to you, or from somebody you

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<v Speaker 2>know in the apartment across the way, or from the

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<v Speaker 2>cat that lean in the corner.

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<v Speaker 3>Whatever.

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<v Speaker 2>These thoughts, which have so much control over us, are actually,

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<v Speaker 2>as Joseph says, little more than nothing. Unexamined, they they

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<v Speaker 2>blot out the sun. We believe them as facts, but

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<v Speaker 2>examined for what they are, they have way less power.

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<v Speaker 2>And so that's how sitting for me that at least

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<v Speaker 2>in my life. That's how sitting with the simmering can work.

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<v Speaker 2>Doesn't fix the objective facts of the situation. It can

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<v Speaker 2>change your relationship to those facts. And by the way,

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<v Speaker 2>the facts may not be so factual.

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<v Speaker 1>Yeah, and I think sometimes we can see that through

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<v Speaker 1>practices like meditation. I think they're for folks who struggle

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<v Speaker 1>with meditation. There are also other techniques we can use

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<v Speaker 1>to do that. I'm really taken by this idea of

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<v Speaker 1>cognitive diffusion, which are all these funny ways to kind

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<v Speaker 1>of see your thoughts as separate. I've heard a recent one,

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<v Speaker 1>which is to take the most annoying pop song that

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<v Speaker 1>gets stuck in your head and then sing your thoughts

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<v Speaker 1>to that song, which is or to watch your thoughts

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<v Speaker 1>on big Star Wars fan watch your thoughts kind of

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<v Speaker 1>scrolling up like the text of Star Wars, so it's

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<v Speaker 1>kind of going away. Yes, I mean, it seems like

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<v Speaker 1>those techniques are doing exactly the kind of thing you're

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<v Speaker 1>talking about with meditation, right, which is that you get

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<v Speaker 1>some distance from them you can sort of see them

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<v Speaker 1>as thoughts. But another way that meditation in particular, I

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<v Speaker 1>maybe even more so than cognitive diffusion, can be helpful,

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<v Speaker 1>I think, is to give some space to the simmering

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<v Speaker 1>part that has to do less with the thoughts and

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<v Speaker 1>more with the emotions. Right. I know my friend from

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<v Speaker 1>dealing with these job struggles as a whole host of

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<v Speaker 1>sets of frustration and a shed of shame that she's

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<v Speaker 1>kind of so pissed off at her job, and like

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<v Speaker 1>a kind of uncertainty. Right, the sort of scarcity mindset

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<v Speaker 1>that you and I talked about in the last episode.

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<v Speaker 1>There's just a whole host of yunky emotions that come

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<v Speaker 1>when you're experiencing some troubles at work. How can the

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<v Speaker 1>practice of sitting with these emotions.

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<v Speaker 2>Be really helpful because in your.

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<v Speaker 3>Investigation of the emotion.

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<v Speaker 2>In other words, so you sit and you try to

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<v Speaker 2>feel your breath and then you get overtaken by this

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<v Speaker 2>blast of anger or regret or shame or whatever it is.

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<v Speaker 2>And then in that moment, the move is instead of

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<v Speaker 2>going back to the breath, just take a look at like,

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<v Speaker 2>what's happening? What is this thing I'm calling anger? So

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<v Speaker 2>it's a bunch of thoughts, but it's also maybe a

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<v Speaker 2>burning in my chest, some heat in my ears, heaviness

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<v Speaker 2>in my forehead, kind of taking with a seemingly solid,

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<v Speaker 2>monolithic thing called anger and putting it through a cheese grater.

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<v Speaker 2>Because you're picking it apart, you're disambiguating the constituent parts

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<v Speaker 2>of the anger, and in this way it doesn't have

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<v Speaker 2>as much power. You can actually see And now I'm

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<v Speaker 2>going to get a little bit mystical with you here,

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<v Speaker 2>but you can see that to call it your anger is,

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<v Speaker 2>in the words of one great Buddhist monk, a misappropriation

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<v Speaker 2>of public property.

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<v Speaker 3>It isn't your anger.

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<v Speaker 2>Another way to think about this, and this comes again

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<v Speaker 2>from the aforementioned Joseph Goldstein. A little linguistic trick you

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<v Speaker 2>can run is instead of saying I'm angry, you can

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<v Speaker 2>say there is anger. You don't own any anger. Look

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<v Speaker 2>close your eyes and look for anything you own in there.

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<v Speaker 2>There's nothing you own. You are just a process, right,

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<v Speaker 2>And so anger is a passing storm and you don't

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<v Speaker 2>have to identify so deeply with it. You can see

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<v Speaker 2>it as again to meteorological phenomenon that is playing out internally.

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<v Speaker 2>And please tell me if this is making any sense.

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<v Speaker 2>But this is how this is how I relate to

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<v Speaker 2>all of it.

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<v Speaker 1>Yeah, I mean, I think you're pointing out two ways

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<v Speaker 1>that sort of sitting with our emotions can be really helpful, right.

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<v Speaker 1>One is kind of getting distance from the fact that

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<v Speaker 1>they're you. There's just something that exists. But the second

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<v Speaker 1>part is this idea of it as a process, right,

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<v Speaker 1>that it is changing in times when I've kind of

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<v Speaker 1>really tried to sit with certain emotions of mine. I

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<v Speaker 1>did this recently with something I was experiencing a lot

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<v Speaker 1>of sadness about, and I'm like, as much as I

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<v Speaker 1>really deeply don't want to sit with this sadness, which

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<v Speaker 1>is like sit with the sadness, and when you start,

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<v Speaker 1>it can feel so intense. You feel like this is

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<v Speaker 1>always going to feel this bad and this intense and

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<v Speaker 1>this painful. And then like within four minutes of meditation,

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<v Speaker 1>my mind is wandering off to other stuff. But I

0:11:57.356 --> 0:11:59.116
<v Speaker 1>quickly come back and notice like, oh wait, I'm not

0:11:59.276 --> 0:12:02.156
<v Speaker 1>experiencing the sadness as as sad anymore. My brain is

0:12:02.196 --> 0:12:05.276
<v Speaker 1>like in its stream moved on to something equally stupid

0:12:05.316 --> 0:12:07.716
<v Speaker 1>and made me rumutative, but it's not the sadness anymore.

0:12:08.036 --> 0:12:10.236
<v Speaker 1>And then I have this moment sort of shockle like,

0:12:10.476 --> 0:12:12.476
<v Speaker 1>well that's weird. Like a few seconds ago, I thought

0:12:12.476 --> 0:12:14.716
<v Speaker 1>this was going to stick around forever. And so I

0:12:14.716 --> 0:12:16.636
<v Speaker 1>think that's the kind of thing that I often get

0:12:16.676 --> 0:12:18.916
<v Speaker 1>out of It is less the kind of making sure

0:12:18.956 --> 0:12:21.196
<v Speaker 1>the anger is that sadness or whatever it's not me,

0:12:21.316 --> 0:12:24.316
<v Speaker 1>because I struggle with that to kind of seem that

0:12:24.396 --> 0:12:26.436
<v Speaker 1>it's not part of me. But maybe I should use

0:12:26.436 --> 0:12:28.836
<v Speaker 1>this technique of there is sadness as opposed to I'm

0:12:28.836 --> 0:12:31.876
<v Speaker 1>super sad right now. But what I do often is

0:12:31.956 --> 0:12:34.996
<v Speaker 1>experience is like, oh, this was not nearly as permanent

0:12:35.076 --> 0:12:36.956
<v Speaker 1>as I assumed this would be, This was not nearly

0:12:37.036 --> 0:12:39.556
<v Speaker 1>as intractable as I assumed it would be, and that

0:12:39.756 --> 0:12:41.236
<v Speaker 1>that part's been really helpful for me.

0:12:41.356 --> 0:12:43.556
<v Speaker 2>That makes complete sense. And just to say, I think

0:12:43.796 --> 0:12:45.556
<v Speaker 2>something that you and I have in common is we'll

0:12:45.596 --> 0:12:47.756
<v Speaker 2>just throw lots of tools out there at people, and

0:12:47.916 --> 0:12:50.156
<v Speaker 2>as I often say, like view it as a menu,

0:12:50.276 --> 0:12:52.956
<v Speaker 2>not a to do list. Take what resonates with you

0:12:53.036 --> 0:12:56.196
<v Speaker 2>and abandon what doesn't. And just to emphasize what you

0:12:56.196 --> 0:12:59.916
<v Speaker 2>were saying, a less esoteric or mystical way to see

0:12:59.956 --> 0:13:04.036
<v Speaker 2>the benefits of tuning into your difficult emotions is that

0:13:04.156 --> 0:13:07.316
<v Speaker 2>they will pass and there's a lot of relief on

0:13:07.356 --> 0:13:08.236
<v Speaker 2>the other side of that.

0:13:08.356 --> 0:13:10.236
<v Speaker 1>Can I jump into an other tool in the toolkit

0:13:10.276 --> 0:13:12.676
<v Speaker 1>that I know you've talked about, a technique that I

0:13:12.756 --> 0:13:15.836
<v Speaker 1>know you've talked about as in terms of knowing your motivation,

0:13:16.356 --> 0:13:18.236
<v Speaker 1>which I think can be especially helpful when things on

0:13:18.276 --> 0:13:21.196
<v Speaker 1>the job seem just like overwhelming, you're not even sure

0:13:21.236 --> 0:13:24.036
<v Speaker 1>why you work there anymore. So what is knowing your motivation?

0:13:24.396 --> 0:13:26.236
<v Speaker 1>And what are some ways that we can engage in

0:13:26.236 --> 0:13:27.036
<v Speaker 1>that technique?

0:13:27.396 --> 0:13:31.116
<v Speaker 2>To me, this is huge and very interested after I

0:13:31.156 --> 0:13:34.396
<v Speaker 2>say a few words to hear what if any science

0:13:34.436 --> 0:13:36.796
<v Speaker 2>there is on this. And I'll just say from the beginning,

0:13:36.916 --> 0:13:40.596
<v Speaker 2>like under, the idea of like having an intention always

0:13:40.636 --> 0:13:44.156
<v Speaker 2>struck me as pretty treacly or saccharin or just didn't

0:13:44.156 --> 0:13:44.796
<v Speaker 2>speak to me.

0:13:45.276 --> 0:13:47.396
<v Speaker 3>And yet you know, I'm very.

0:13:47.236 --> 0:13:50.876
<v Speaker 2>Definitely, deeply influenced by the Buddhist tradition or the many

0:13:50.916 --> 0:13:55.476
<v Speaker 2>Buddhist traditions, and there's a lot about setting an intention

0:13:56.156 --> 0:14:00.356
<v Speaker 2>in your mind, getting clear on what your motivations are,

0:14:00.556 --> 0:14:03.876
<v Speaker 2>like what matters most to you as a north star

0:14:04.036 --> 0:14:07.516
<v Speaker 2>that can keep you going through the inevitable ups and

0:14:07.596 --> 0:14:10.436
<v Speaker 2>downs of life. And so I've spent a decent amount

0:14:10.436 --> 0:14:13.156
<v Speaker 2>of time in recent years thinking about so like, what's

0:14:13.316 --> 0:14:15.236
<v Speaker 2>my job. So when I wake up in the morning,

0:14:15.316 --> 0:14:17.796
<v Speaker 2>I do this thing that if you told me fifteen

0:14:17.876 --> 0:14:19.036
<v Speaker 2>years ago I was going to do this thing, I

0:14:19.036 --> 0:14:21.036
<v Speaker 2>would have, you know, coughed my beer up through my nose.

0:14:21.076 --> 0:14:22.836
<v Speaker 2>But I have this little thing I say to myself,

0:14:22.836 --> 0:14:25.836
<v Speaker 2>which is my job is to make awesome shit that

0:14:25.956 --> 0:14:28.836
<v Speaker 2>helps people do their lives better, and to work on

0:14:28.876 --> 0:14:31.636
<v Speaker 2>the relationships in my life, including my relationship with myself.

0:14:32.196 --> 0:14:36.396
<v Speaker 2>Those are my jobs, and to try to remind myself

0:14:36.436 --> 0:14:38.196
<v Speaker 2>as much as possible.

0:14:38.396 --> 0:14:39.476
<v Speaker 3>That that's the goal.

0:14:39.916 --> 0:14:43.236
<v Speaker 2>So if my latest Instagram post didn't perform, or if

0:14:43.236 --> 0:14:46.756
<v Speaker 2>my podcast numbers are dropping off, or you know, I

0:14:46.756 --> 0:14:48.916
<v Speaker 2>gave a talk and it didn't go that well, or

0:14:48.956 --> 0:14:52.116
<v Speaker 2>somebody I feel competitive with is kicking ass or whatever,

0:14:52.516 --> 0:14:56.116
<v Speaker 2>I can maybe not be so stuck in that stuff

0:14:56.156 --> 0:15:01.116
<v Speaker 2>and instead remember, like what matters. Really, the hardest part

0:15:01.156 --> 0:15:04.356
<v Speaker 2>of this, even harder than figuring out what matters to you,

0:15:04.676 --> 0:15:07.076
<v Speaker 2>is to remember what matters to you and so to

0:15:07.156 --> 0:15:08.356
<v Speaker 2>not get so stuck in it.

0:15:08.396 --> 0:15:11.516
<v Speaker 3>And so you have ways to remind yourself.

0:15:11.836 --> 0:15:13.556
<v Speaker 2>And one of the things that I've done that's rather

0:15:13.636 --> 0:15:16.196
<v Speaker 2>extreme is to get a tattoo on my wrist right

0:15:16.236 --> 0:15:18.756
<v Speaker 2>next to my watch, so that I'm looking down at

0:15:18.756 --> 0:15:23.436
<v Speaker 2>my wrist all the time and I'm seeing these letters ftboab,

0:15:23.956 --> 0:15:27.036
<v Speaker 2>which is pretty off brand for me in its earnestness,

0:15:27.556 --> 0:15:30.436
<v Speaker 2>but it stands for and this is a Buddhist phrase

0:15:30.676 --> 0:15:33.436
<v Speaker 2>for the benefit of all beings. That's my job everything

0:15:33.476 --> 0:15:35.836
<v Speaker 2>I do. Every time I brush my teeth, every time

0:15:35.836 --> 0:15:37.996
<v Speaker 2>I take a nap, every time I meditate, every time

0:15:38.516 --> 0:15:39.796
<v Speaker 2>I do a podcast like this.

0:15:40.436 --> 0:15:40.516
<v Speaker 3>That.

0:15:41.556 --> 0:15:43.836
<v Speaker 2>Yeah, I have all sorts of craven motivations that are

0:15:43.876 --> 0:15:47.876
<v Speaker 2>absolutely still in there, one of them. But I as

0:15:48.156 --> 0:15:50.276
<v Speaker 2>much in my life as I've told myself a story

0:15:50.276 --> 0:15:54.036
<v Speaker 2>about how I'm like inherently rotten, even I have altruism

0:15:54.076 --> 0:15:58.076
<v Speaker 2>in me, and I want to nurture that aspect of

0:15:58.076 --> 0:16:01.476
<v Speaker 2>my inner repertoire. And so to remind myself over and

0:16:01.516 --> 0:16:04.676
<v Speaker 2>over and over again it really helps me through the

0:16:04.916 --> 0:16:08.716
<v Speaker 2>ups and downs of work. So is anything I'm saying

0:16:08.716 --> 0:16:10.476
<v Speaker 2>like base in actual evidence?

0:16:10.996 --> 0:16:12.996
<v Speaker 1>Oh yeah, tons of it. I mean, first, is this

0:16:13.076 --> 0:16:16.676
<v Speaker 1>idea that you're turning to your purpose like a greater purpose, right,

0:16:17.076 --> 0:16:20.716
<v Speaker 1>And there's just been tons of work in positive psychology

0:16:20.756 --> 0:16:24.116
<v Speaker 1>about the power of having a purpose, having a life purpose,

0:16:24.156 --> 0:16:26.716
<v Speaker 1>having that kind of bigger intention, and in some ways

0:16:26.756 --> 0:16:29.716
<v Speaker 1>like it doesn't fully matter what the purpose is, it's

0:16:29.796 --> 0:16:31.756
<v Speaker 1>just that you kind of see it as having one.

0:16:32.356 --> 0:16:35.076
<v Speaker 1>It also seems like you build in various kinds of

0:16:35.156 --> 0:16:38.076
<v Speaker 1>rituals and practices to remember this. Because I thought you

0:16:38.076 --> 0:16:39.516
<v Speaker 1>were going to say the hardest part is sort of,

0:16:39.836 --> 0:16:42.316
<v Speaker 1>you know, kind of remembering to do it every day

0:16:42.476 --> 0:16:44.796
<v Speaker 1>right where you have to kind of do it every morning.

0:16:44.836 --> 0:16:46.756
<v Speaker 1>You've kind of put together these sort of tattoos that

0:16:46.836 --> 0:16:48.796
<v Speaker 1>allow you to remember to do it. Every time you

0:16:48.796 --> 0:16:50.836
<v Speaker 1>see it, You're like, oh, yeah, purpose. I thought it

0:16:50.916 --> 0:16:52.996
<v Speaker 1>was just my Instagram numbers, but nope, it was actually,

0:16:53.116 --> 0:16:54.716
<v Speaker 1>you know, for the benefit of all beings. That's why

0:16:54.756 --> 0:16:56.636
<v Speaker 1>I was doing it. So I think like the fact

0:16:56.676 --> 0:16:59.236
<v Speaker 1>that you have this purpose is really important and meaningful.

0:16:59.436 --> 0:17:02.076
<v Speaker 1>The fact that you remember to engage with it, But

0:17:02.156 --> 0:17:06.036
<v Speaker 1>the fact that yours really is an other oriented purpose,

0:17:06.236 --> 0:17:08.956
<v Speaker 1>I think gives it kind of special power and special weight.

0:17:09.436 --> 0:17:11.836
<v Speaker 1>You know, there's just lots of evidence that the typical

0:17:11.876 --> 0:17:14.116
<v Speaker 1>way we think about what makes us happy, which is

0:17:14.316 --> 0:17:17.796
<v Speaker 1>doing for ourselves or treating yourself or self care, it

0:17:17.916 --> 0:17:20.116
<v Speaker 1>just doesn't do the work that we think, like the

0:17:20.316 --> 0:17:22.716
<v Speaker 1>real kind of bang for your energy and your bluck

0:17:22.796 --> 0:17:24.716
<v Speaker 1>in terms of like what's going to boost your well

0:17:24.756 --> 0:17:27.396
<v Speaker 1>being is taking time to do stuff for other people.

0:17:27.636 --> 0:17:29.396
<v Speaker 1>I know on both of our podcasts we've talked a

0:17:29.436 --> 0:17:32.156
<v Speaker 1>lot about the feel good do good effect right where

0:17:32.156 --> 0:17:34.196
<v Speaker 1>it's just like, if you do stuff for others, you're

0:17:34.196 --> 0:17:36.956
<v Speaker 1>going to wind up feeling better, And so making that

0:17:36.996 --> 0:17:40.196
<v Speaker 1>sense of purpose not about you winds up making it

0:17:40.236 --> 0:17:42.396
<v Speaker 1>easier to kind of engage with these things because then

0:17:42.396 --> 0:17:44.116
<v Speaker 1>the parts that feel like it's about you, of like oh,

0:17:44.116 --> 0:17:46.556
<v Speaker 1>your particular podcast numbers go down, or your talk didn't

0:17:46.596 --> 0:17:48.836
<v Speaker 1>go well, it's like it's not about you. Right, if

0:17:49.036 --> 0:17:51.396
<v Speaker 1>that talk resonated with one person in the big audience,

0:17:51.756 --> 0:17:53.676
<v Speaker 1>then check, you know, you've done your work for the day,

0:17:53.716 --> 0:17:56.396
<v Speaker 1>you can kind of feel good about it. And so yeah,

0:17:56.436 --> 0:17:58.916
<v Speaker 1>So yet again the science is taking off all the

0:17:59.156 --> 0:18:00.716
<v Speaker 1>all the great advice you're giving us here.

0:18:00.956 --> 0:18:05.876
<v Speaker 2>What do you think about the overlap between self interest

0:18:06.636 --> 0:18:10.636
<v Speaker 2>and altruism, because I feel like, a there's no bright

0:18:10.676 --> 0:18:15.116
<v Speaker 2>line here, They're really interwoven in some profound ways.

0:18:15.596 --> 0:18:18.276
<v Speaker 1>Yeah, I think this is a like deeply mistake in

0:18:18.396 --> 0:18:22.156
<v Speaker 1>theory we have just in general about happiness and well being,

0:18:22.196 --> 0:18:25.436
<v Speaker 1>Like there's some pot out there of like, you know,

0:18:25.516 --> 0:18:27.596
<v Speaker 1>the goodness that can happen in the world, or the

0:18:27.596 --> 0:18:29.796
<v Speaker 1>happiness that we can all achieve. And I think our

0:18:29.836 --> 0:18:32.316
<v Speaker 1>mistaken theory is often like, well, if I do something

0:18:32.396 --> 0:18:35.316
<v Speaker 1>nice for somebody else, then there's like less overall happiness

0:18:35.316 --> 0:18:37.116
<v Speaker 1>in the pot, like that happiness went to that person

0:18:37.116 --> 0:18:39.236
<v Speaker 1>and then there's like less for me. But that is

0:18:39.276 --> 0:18:41.996
<v Speaker 1>just like all studies show that that's just not how

0:18:41.996 --> 0:18:45.276
<v Speaker 1>happiness works. It's like a growing pie. The more nice

0:18:45.276 --> 0:18:48.276
<v Speaker 1>stuff we do for other people, they wind up feeling great.

0:18:48.396 --> 0:18:50.676
<v Speaker 1>We wind up feeling great. That gives us more, both

0:18:50.676 --> 0:18:53.116
<v Speaker 1>of us more bandwidth to do nice stuff for other people.

0:18:53.516 --> 0:18:55.236
<v Speaker 1>And I think we don't have this great growing the

0:18:55.276 --> 0:18:57.836
<v Speaker 1>pie model of happiness, but that's sort of how it works.

0:18:58.276 --> 0:19:00.156
<v Speaker 1>I think the key, though, is that we have to

0:19:00.236 --> 0:19:02.956
<v Speaker 1>kind of it's helpful to remember that the motivation isn't

0:19:02.956 --> 0:19:05.396
<v Speaker 1>about us. I think when we get in the headspace

0:19:05.436 --> 0:19:07.596
<v Speaker 1>of like I'm going to do nice things for other

0:19:07.596 --> 0:19:09.076
<v Speaker 1>people and I'm going to do things for the better

0:19:09.196 --> 0:19:11.716
<v Speaker 1>fit of all creatures because I personally want to be happy,

0:19:12.116 --> 0:19:14.756
<v Speaker 1>it sort of loses something. So I think really holding

0:19:14.756 --> 0:19:17.116
<v Speaker 1>on to the motivation that like it's not about you

0:19:17.596 --> 0:19:20.236
<v Speaker 1>can be a profound step for ultimately, in a very

0:19:20.236 --> 0:19:23.396
<v Speaker 1>ironic way, it becoming absolutely about you and your well

0:19:23.396 --> 0:19:25.356
<v Speaker 1>being and your happiness. And I think this is so

0:19:25.516 --> 0:19:28.756
<v Speaker 1>true at work, right. I mean, most of our workplaces

0:19:28.836 --> 0:19:32.876
<v Speaker 1>offer lots of opportunities to do nice stuff for other people. Right,

0:19:32.916 --> 0:19:35.316
<v Speaker 1>even if you're in the kind of worst capitalists sort

0:19:35.316 --> 0:19:37.756
<v Speaker 1>of system, maybe you're creating a product that maybe somebody

0:19:37.796 --> 0:19:40.116
<v Speaker 1>will enjoy, or at least you're making the shareholders some money,

0:19:40.276 --> 0:19:42.916
<v Speaker 1>like they'll be happy. Right. I think we often don't

0:19:42.956 --> 0:19:45.716
<v Speaker 1>frame kind of our success in business as being about

0:19:45.716 --> 0:19:49.036
<v Speaker 1>other people, but so often it really is. Whether that's

0:19:49.156 --> 0:19:51.196
<v Speaker 1>you know, just for the guy who works next to

0:19:51.276 --> 0:19:53.156
<v Speaker 1>you on your team and kind of making his life

0:19:53.196 --> 0:19:55.556
<v Speaker 1>and his job a little bit easier. I think that

0:19:55.596 --> 0:19:58.436
<v Speaker 1>can be really powerful because often in many jobs there

0:19:58.436 --> 0:20:00.756
<v Speaker 1>are these cases where like they're not a lot of wins,

0:20:00.996 --> 0:20:03.436
<v Speaker 1>or things are going bad, but you can also often

0:20:03.476 --> 0:20:06.196
<v Speaker 1>do the one nice thing for somebody next to you.

0:20:06.196 --> 0:20:08.956
<v Speaker 1>You can often make their lives a little bit easier,

0:20:09.316 --> 0:20:11.876
<v Speaker 1>and that can have profound effects on our own well being.

0:20:11.916 --> 0:20:14.276
<v Speaker 1>When everything kind of feels like it's going bad, turning

0:20:14.316 --> 0:20:16.716
<v Speaker 1>to doing one nice thing for somebody else and making

0:20:16.716 --> 0:20:18.956
<v Speaker 1>their lives a little bit easier. That can often be

0:20:18.996 --> 0:20:21.076
<v Speaker 1>a remedy that we don't often think about, but can

0:20:21.116 --> 0:20:22.956
<v Speaker 1>be super effective at making us feel.

0:20:22.756 --> 0:20:24.676
<v Speaker 3>A little bit better. Yeah, that all lands for me.

0:20:24.756 --> 0:20:27.356
<v Speaker 2>I'm thinking a little bit about an expression that I

0:20:27.396 --> 0:20:30.276
<v Speaker 2>heard from the Dalar Lama, and it goes to this

0:20:30.596 --> 0:20:34.276
<v Speaker 2>really interesting relationship between altruism and self interest. And his

0:20:34.796 --> 0:20:39.716
<v Speaker 2>expression is wise selfishness. And I like putting positive spin

0:20:39.756 --> 0:20:41.756
<v Speaker 2>on selfishness because it gets such a bad rap. But

0:20:42.076 --> 0:20:44.956
<v Speaker 2>his point is that we're all selfish, like nature designed

0:20:44.996 --> 0:20:47.556
<v Speaker 2>us that way. But if you want to do selfishness right,

0:20:48.876 --> 0:20:52.396
<v Speaker 2>you will be altruistic because it is what will lead

0:20:52.596 --> 0:20:54.116
<v Speaker 2>to your greatest happiness.

0:20:54.476 --> 0:20:56.436
<v Speaker 3>And I just think that's so interesting.

0:20:56.516 --> 0:20:59.636
<v Speaker 2>Like there's so much pessimism abroad in the land right

0:20:59.676 --> 0:21:02.996
<v Speaker 2>now about the state of humanity, cynicism really about the

0:21:03.116 --> 0:21:05.356
<v Speaker 2>state of humanity and the state of the world, and

0:21:05.756 --> 0:21:09.356
<v Speaker 2>I don't think that's all baseless at all. And I

0:21:09.396 --> 0:21:14.756
<v Speaker 2>see the problems climate change, polarization, war, they're real, and

0:21:15.276 --> 0:21:18.996
<v Speaker 2>there's so many bugs in the human design and either

0:21:19.156 --> 0:21:21.516
<v Speaker 2>on the news all the time. But there's this feature

0:21:21.876 --> 0:21:25.756
<v Speaker 2>which is do good, feel good Right, That we as

0:21:25.796 --> 0:21:29.636
<v Speaker 2>social creatures feel good when we are useful to other people,

0:21:29.716 --> 0:21:32.276
<v Speaker 2>and that's a huge deal that we can harness in

0:21:32.316 --> 0:21:36.196
<v Speaker 2>our own lives and in our sense of optimism to

0:21:36.236 --> 0:21:39.356
<v Speaker 2>the extent we can get there about the species, it's.

0:21:39.196 --> 0:21:41.836
<v Speaker 1>Also just like the cure for so many other ills

0:21:41.836 --> 0:21:43.716
<v Speaker 1>that plague us. Right, Like, so many people these days

0:21:43.756 --> 0:21:47.436
<v Speaker 1>are talking about the loneliness crisis, which we experience all

0:21:47.516 --> 0:21:50.036
<v Speaker 1>the time, but especially at work. Right people are reporting

0:21:50.076 --> 0:21:52.796
<v Speaker 1>being lonelier at work than ever, and lots of research

0:21:52.796 --> 0:21:55.396
<v Speaker 1>shows that when you self report being lonely at work,

0:21:55.436 --> 0:21:57.916
<v Speaker 1>you tend to be pretty unhappy at work. But what's

0:21:57.956 --> 0:22:01.076
<v Speaker 1>an incredible remedy for loneliness Trying to reach out to

0:22:01.116 --> 0:22:04.236
<v Speaker 1>other people, trying to cure loneliness in somebody else. If

0:22:04.276 --> 0:22:06.236
<v Speaker 1>you take the action of doing that now, all of

0:22:06.276 --> 0:22:08.916
<v Speaker 1>a sudden, you wind up feeling less lonely doing nice

0:22:09.236 --> 0:22:11.036
<v Speaker 1>People's kind of like this cure all that we can

0:22:11.036 --> 0:22:12.916
<v Speaker 1>just sort of employ. It should be kind of your

0:22:12.916 --> 0:22:15.116
<v Speaker 1>go to move whenever you're feeling bad about anything.

0:22:15.156 --> 0:22:19.396
<v Speaker 2>Honestly, yes, service as an antidote to whatever ails us.

0:22:19.716 --> 0:22:22.476
<v Speaker 1>Dan, you mentioned something really interesting that I'm sad to say,

0:22:22.716 --> 0:22:26.556
<v Speaker 1>plagues a lot of my work unhappiness, which is this

0:22:26.676 --> 0:22:29.956
<v Speaker 1>idea of kind of comparing yourself to other people and

0:22:30.196 --> 0:22:32.916
<v Speaker 1>the really sad thing when other people in your organization

0:22:33.156 --> 0:22:35.516
<v Speaker 1>or in you know, similar organizations that are doing related

0:22:35.556 --> 0:22:38.596
<v Speaker 1>work do really well. Sadly, my instinct often isn't to

0:22:38.596 --> 0:22:41.116
<v Speaker 1>be like, that's so great that the total happiness of

0:22:41.156 --> 0:22:44.156
<v Speaker 1>the world is going off. My instinct is to be like, oh,

0:22:44.156 --> 0:22:47.196
<v Speaker 1>this makes me feel really crappy about myself. And I

0:22:47.276 --> 0:22:49.836
<v Speaker 1>know this is something that you've tackled, and I know

0:22:49.876 --> 0:22:52.516
<v Speaker 1>this is something that you have a specific meditation practice

0:22:52.516 --> 0:22:55.036
<v Speaker 1>that can be really powerful for fixing over time. So

0:22:55.076 --> 0:22:56.156
<v Speaker 1>tell me a little bit about that.

0:22:57.076 --> 0:22:59.356
<v Speaker 2>I'm just laughing because it's hilarious, you know, and it's

0:22:59.396 --> 0:23:01.636
<v Speaker 2>so useful to hear you just say it out loud

0:23:01.676 --> 0:23:04.396
<v Speaker 2>that you deal with it, because I think other people

0:23:04.476 --> 0:23:08.316
<v Speaker 2>will feel like validated because it's so normal and I've

0:23:08.316 --> 0:23:10.796
<v Speaker 2>dealt with a you know, I worked in television news

0:23:10.796 --> 0:23:13.836
<v Speaker 2>for thirty years and saw so many people who were

0:23:13.876 --> 0:23:16.036
<v Speaker 2>like you know, coming up in the newsroom at the

0:23:16.036 --> 0:23:18.996
<v Speaker 2>same time as me and then just just absolutely kicked

0:23:18.996 --> 0:23:22.156
<v Speaker 2>my ass and are so much better compensated and better

0:23:22.236 --> 0:23:23.676
<v Speaker 2>known than.

0:23:23.156 --> 0:23:23.876
<v Speaker 3>I ever got.

0:23:23.916 --> 0:23:26.516
<v Speaker 2>And it, you know, I really wrestled with it, drove

0:23:26.636 --> 0:23:30.316
<v Speaker 2>me nuts, and now you know, I am like you

0:23:30.436 --> 0:23:33.836
<v Speaker 2>kind of in the wellness influencer space. I don't even

0:23:33.836 --> 0:23:35.876
<v Speaker 2>know what the right description it is for what we do,

0:23:35.956 --> 0:23:38.596
<v Speaker 2>but you know, it is very common that I'll look

0:23:38.636 --> 0:23:41.076
<v Speaker 2>at somebody who maybe I have mixed feelings about who's

0:23:41.276 --> 0:23:44.636
<v Speaker 2>kicking an ass, and I can, you know, feel badly

0:23:44.636 --> 0:23:47.596
<v Speaker 2>about myself or feel angry at them, or feel like

0:23:47.636 --> 0:23:51.396
<v Speaker 2>the world is unfair. And you know, over time, I've

0:23:51.476 --> 0:23:56.476
<v Speaker 2>really started to laugh at this. It really is just

0:23:56.516 --> 0:23:59.756
<v Speaker 2>an ancient program inside of me that is trying to

0:23:59.796 --> 0:24:02.956
<v Speaker 2>protect me. It's trying to help me be more effective,

0:24:02.956 --> 0:24:05.236
<v Speaker 2>but it's not the right way to be effective. So

0:24:05.596 --> 0:24:07.556
<v Speaker 2>I kind of laugh at it and say thank you

0:24:07.596 --> 0:24:10.996
<v Speaker 2>to it, but try not to let it own me.

0:24:11.396 --> 0:24:14.836
<v Speaker 2>And in Buddhism, there's a specific practice for dealing with this.

0:24:15.076 --> 0:24:19.716
<v Speaker 2>It's called Moudita m dta, and it's an actual meditation

0:24:19.796 --> 0:24:22.196
<v Speaker 2>practice for which I believe there's been a non trivial

0:24:22.196 --> 0:24:25.836
<v Speaker 2>amount of research. And the practice is you sit or

0:24:25.916 --> 0:24:29.756
<v Speaker 2>lie down, begin the practice, maybe a couple deep breaths

0:24:30.196 --> 0:24:33.476
<v Speaker 2>and then start by envisioning one person who is experiencing

0:24:33.556 --> 0:24:37.196
<v Speaker 2>success right now, and then you send them a set

0:24:37.236 --> 0:24:43.116
<v Speaker 2>of phrases like, may your happiness increase, may your health improve,

0:24:43.356 --> 0:24:47.796
<v Speaker 2>may your success expand. It's the opposite of schadenfreud. You're

0:24:47.836 --> 0:24:51.756
<v Speaker 2>just wishing for them to get increasingly happy. And then

0:24:51.796 --> 0:24:53.836
<v Speaker 2>you move to somebody else and do it for somebody else,

0:24:53.956 --> 0:24:55.436
<v Speaker 2>and then you move to another person and do it

0:24:55.476 --> 0:24:59.916
<v Speaker 2>for another person. And it is so counterintuitive. It is

0:24:59.996 --> 0:25:01.876
<v Speaker 2>said in the Buddhist tradition to be one of the

0:25:01.876 --> 0:25:04.956
<v Speaker 2>hardest practices because you know, I'm sure we've all seen

0:25:04.956 --> 0:25:06.556
<v Speaker 2>the T shirts. You know, every time a friend of

0:25:06.556 --> 0:25:08.916
<v Speaker 2>mine succeeds, a little part of me dies. It is

0:25:09.116 --> 0:25:12.396
<v Speaker 2>it's so natural to be jealous, but there's a way

0:25:12.516 --> 0:25:16.236
<v Speaker 2>to counteract that, and there's great joy in getting good

0:25:16.316 --> 0:25:19.036
<v Speaker 2>at Moodita. What you want is to become the type

0:25:19.036 --> 0:25:22.236
<v Speaker 2>of person who people love to call with good news.

0:25:22.676 --> 0:25:24.236
<v Speaker 3>That's who you want to be. That's who I want

0:25:24.236 --> 0:25:24.396
<v Speaker 3>to be.

0:25:24.716 --> 0:25:26.716
<v Speaker 2>I want to be the type of person who I

0:25:26.836 --> 0:25:29.636
<v Speaker 2>love like I love people I can call when something

0:25:29.796 --> 0:25:30.716
<v Speaker 2>good has happened to me.

0:25:30.796 --> 0:25:31.916
<v Speaker 3>And that's why I want to be.

0:25:31.956 --> 0:25:34.756
<v Speaker 2>In the latter half, of my life, and just one

0:25:34.836 --> 0:25:36.476
<v Speaker 2>last thing to say about this, and I took this.

0:25:36.836 --> 0:25:39.476
<v Speaker 2>I take this from the great meditation teacher Sharon Salzburg,

0:25:39.476 --> 0:25:43.916
<v Speaker 2>who's been really instrumental in promoting practices like moodita in

0:25:43.916 --> 0:25:47.516
<v Speaker 2>the West and then getting them studied in the labs.

0:25:47.876 --> 0:25:51.756
<v Speaker 2>She says, there's often a misunderstanding at the heart of jealousy,

0:25:52.036 --> 0:25:57.556
<v Speaker 2>which is that whatever accolade or achievement has arrived at

0:25:57.956 --> 0:26:01.516
<v Speaker 2>the doorstep of your enemy was somehow headed to you,

0:26:02.156 --> 0:26:06.996
<v Speaker 2>but they intercepted it. But it's almost never true, and

0:26:07.076 --> 0:26:10.796
<v Speaker 2>so just leaning into the reality and just laughing at

0:26:10.836 --> 0:26:15.716
<v Speaker 2>the whole system and working on developing the opposite intuition

0:26:16.276 --> 0:26:17.356
<v Speaker 2>can be very helpful.

0:26:17.396 --> 0:26:20.036
<v Speaker 1>I think there's also a different misconception that I talked

0:26:20.036 --> 0:26:23.636
<v Speaker 1>to my students about too, which is that whatever you're

0:26:23.636 --> 0:26:27.836
<v Speaker 1>feeling jealous of is inherently a really genuinely good thing

0:26:28.076 --> 0:26:31.196
<v Speaker 1>with no downsides. Right. You know, the human mind sucks

0:26:31.236 --> 0:26:34.116
<v Speaker 1>in part because we're constantly comparing our insides to other

0:26:34.156 --> 0:26:37.356
<v Speaker 1>people's outsides, and that means we don't see the internal

0:26:37.396 --> 0:26:40.436
<v Speaker 1>conflict that's going on and all the time with them,

0:26:40.476 --> 0:26:44.276
<v Speaker 1>but particularly during moments of these so called successes you know,

0:26:44.436 --> 0:26:46.436
<v Speaker 1>last time you and I were talking about your you know,

0:26:46.516 --> 0:26:48.876
<v Speaker 1>so called career earthquake and all the stresses that you

0:26:48.876 --> 0:26:51.156
<v Speaker 1>were under when you're promoting ten percent happier. I have

0:26:51.196 --> 0:26:53.916
<v Speaker 1>to say, as another person in your field on the outside,

0:26:54.316 --> 0:26:55.876
<v Speaker 1>I didn't see any of that. If anything, I was

0:26:55.916 --> 0:26:58.116
<v Speaker 1>looking at like, oh, man, Dan's got this cool company.

0:26:58.156 --> 0:27:00.676
<v Speaker 1>It's going really well. Maybe I should have started a company.

0:27:00.756 --> 0:27:02.836
<v Speaker 1>Why was I sitting on it? You know, he's doing

0:27:02.876 --> 0:27:05.796
<v Speaker 1>so much better than me. Meanwhile, inside, you're not sleeping,

0:27:05.796 --> 0:27:08.876
<v Speaker 1>your hair's going gray, everything's going badly. And I think

0:27:08.916 --> 0:27:11.236
<v Speaker 1>that this is something that the research bears out, which

0:27:11.276 --> 0:27:13.556
<v Speaker 1>is that when we try to do these social comparisons,

0:27:13.916 --> 0:27:17.196
<v Speaker 1>we inevitably are doing them wrong. One of my favorite

0:27:17.196 --> 0:27:19.796
<v Speaker 1>studies that I tell my college students about brings college

0:27:19.796 --> 0:27:22.156
<v Speaker 1>students into lab and has them guess how many good

0:27:22.196 --> 0:27:24.156
<v Speaker 1>and bad things are happening to other people, So, how

0:27:24.196 --> 0:27:26.756
<v Speaker 1>many freshmen are going to a cool party, or getting

0:27:26.796 --> 0:27:28.636
<v Speaker 1>a really good grade, or going out on a date

0:27:28.676 --> 0:27:31.196
<v Speaker 1>with somebody they found really hot or whatever. And then

0:27:31.196 --> 0:27:33.076
<v Speaker 1>they also ask the students how many times did this

0:27:33.116 --> 0:27:35.316
<v Speaker 1>happen to you? And what you find is that the

0:27:35.356 --> 0:27:38.516
<v Speaker 1>students are constantly fantasizing that all these great things are

0:27:38.516 --> 0:27:41.436
<v Speaker 1>happening to other people, when in fact, because we ask

0:27:41.556 --> 0:27:43.116
<v Speaker 1>them how many times they're happening to them, we have

0:27:43.156 --> 0:27:45.676
<v Speaker 1>the actual objective data on how much this is happening,

0:27:46.036 --> 0:27:49.116
<v Speaker 1>and basically everybody simulating it wrong. We're assuming that like

0:27:49.156 --> 0:27:51.876
<v Speaker 1>maybe twenty to thirty percent more great things are happening

0:27:51.876 --> 0:27:54.716
<v Speaker 1>to people than are really happening to them. And the

0:27:54.756 --> 0:27:56.756
<v Speaker 1>same thing with the bad things. We assume no bad

0:27:56.756 --> 0:27:58.636
<v Speaker 1>things are happening to people. Nobody is getting a bad

0:27:58.716 --> 0:28:00.676
<v Speaker 1>grade or getting dissed by somebody that thought was really

0:28:00.676 --> 0:28:02.036
<v Speaker 1>hot but who didn't want to go on a date

0:28:02.076 --> 0:28:04.996
<v Speaker 1>with them, et cetera, et cetera. But that effect is

0:28:05.036 --> 0:28:07.796
<v Speaker 1>even bigger. We're completely getting wrong the number of bad

0:28:07.836 --> 0:28:10.076
<v Speaker 1>events that others are going through. Assume that nobody's going

0:28:10.076 --> 0:28:12.236
<v Speaker 1>through the bad stuff that we're going through. But yet

0:28:12.236 --> 0:28:14.396
<v Speaker 1>again everybody is. And so I think this is the

0:28:14.436 --> 0:28:17.196
<v Speaker 1>second misconception. It's not just that those great things that

0:28:17.236 --> 0:28:20.036
<v Speaker 1>were floating around somehow missed you. It's also that those

0:28:20.116 --> 0:28:22.596
<v Speaker 1>things that seem great on the outside might not be

0:28:22.676 --> 0:28:24.716
<v Speaker 1>so great if you were in them yourself. Anyway.

0:28:24.796 --> 0:28:28.236
<v Speaker 2>Yes, yeah, so it's like, would you call that a

0:28:28.316 --> 0:28:33.716
<v Speaker 2>kind of cognitive reappraisal or reframing to see that there's

0:28:33.836 --> 0:28:36.956
<v Speaker 2>there's so many mistakes in our perception of other people.

0:28:37.076 --> 0:28:38.556
<v Speaker 1>Yeah, I think so, And I think it can just

0:28:38.956 --> 0:28:42.116
<v Speaker 1>you can ask yourself the question like would this actually

0:28:42.116 --> 0:28:44.636
<v Speaker 1>be really good? Or are there things that I'm missing there?

0:28:44.716 --> 0:28:46.156
<v Speaker 1>This is something I know we talk a lot about

0:28:46.196 --> 0:28:48.476
<v Speaker 1>the Buddhist ancient traditions, but this is a spot where

0:28:48.516 --> 0:28:50.716
<v Speaker 1>the Stoics, I think got it right where they said,

0:28:51.116 --> 0:28:52.796
<v Speaker 1>you know, look at the gifts that come to other

0:28:52.836 --> 0:28:54.756
<v Speaker 1>people and look at the work that goes into those

0:28:54.796 --> 0:28:57.196
<v Speaker 1>gifts and sort of ask yourself, would you want to

0:28:57.196 --> 0:28:59.396
<v Speaker 1>be the one that put in that work? And that's

0:28:59.436 --> 0:29:01.236
<v Speaker 1>actually something that I come back to a lot when

0:29:01.276 --> 0:29:03.996
<v Speaker 1>I'm feeling, you know, really jealous of somebody you know,

0:29:04.116 --> 0:29:06.236
<v Speaker 1>or sort of you know, feeling this at the gym

0:29:06.276 --> 0:29:09.116
<v Speaker 1>the other day, whereas watching a colleague of mind is

0:29:09.116 --> 0:29:11.276
<v Speaker 1>started going to the gym and they got fit super fast,

0:29:11.276 --> 0:29:12.996
<v Speaker 1>and I was like, oh man, I'm feeling so jealous,

0:29:13.036 --> 0:29:14.396
<v Speaker 1>and I was like, wait a minute, wait a minute.

0:29:14.636 --> 0:29:16.436
<v Speaker 1>How many times do they go to the gym like

0:29:16.476 --> 0:29:18.196
<v Speaker 1>they're running this ten K? I don't want to run

0:29:18.196 --> 0:29:20.036
<v Speaker 1>a ten k. It was like, Okay, they can have

0:29:20.076 --> 0:29:21.996
<v Speaker 1>their gift because I'm not willing to put in the

0:29:21.996 --> 0:29:24.676
<v Speaker 1>work that i would need to do to get that gift.

0:29:24.836 --> 0:29:26.676
<v Speaker 1>And I think that can be the kind of thing

0:29:26.676 --> 0:29:28.716
<v Speaker 1>that we see on the job all the time, Right,

0:29:28.756 --> 0:29:30.876
<v Speaker 1>people are kind of getting these accolades at work. But

0:29:30.916 --> 0:29:33.356
<v Speaker 1>we might want to ask ourselves a question, is that

0:29:33.396 --> 0:29:35.796
<v Speaker 1>worth my work life balance? Right? Is it worth kind

0:29:35.796 --> 0:29:38.796
<v Speaker 1>of putting in that much time and energy and kind

0:29:38.796 --> 0:29:41.156
<v Speaker 1>of emotional drama to kind of get the same thing

0:29:41.156 --> 0:29:43.356
<v Speaker 1>that other people are getting. And when you ask yourself

0:29:43.396 --> 0:29:47.356
<v Speaker 1>that question, sometimes the balance might suggest that accolade just

0:29:47.556 --> 0:29:49.236
<v Speaker 1>isn't really worth it, or it's not really you in

0:29:49.276 --> 0:29:51.156
<v Speaker 1>the same way that you might have expected when you

0:29:51.156 --> 0:29:53.476
<v Speaker 1>were just kind of fantasizing with the usual version of

0:29:53.476 --> 0:29:54.356
<v Speaker 1>social comparison.

0:29:54.556 --> 0:29:55.196
<v Speaker 3>I love that.

0:29:55.436 --> 0:29:57.676
<v Speaker 2>I mean just to say anecdotally on my side that

0:29:58.436 --> 0:30:01.236
<v Speaker 2>in the three years since I've left the news business,

0:30:01.676 --> 0:30:03.556
<v Speaker 2>every once in a while, maybe like every two or

0:30:03.556 --> 0:30:06.876
<v Speaker 2>three months, I'll hear that there's a job maybe coming

0:30:06.956 --> 0:30:09.236
<v Speaker 2>free or something like that in the news bi and

0:30:09.236 --> 0:30:11.476
<v Speaker 2>say I'll go back to my wife and say, should

0:30:11.476 --> 0:30:13.116
<v Speaker 2>I put my hat in the ring and she's like,

0:30:13.196 --> 0:30:15.716
<v Speaker 2>do you do you really want to do? Like, think

0:30:16.316 --> 0:30:18.436
<v Speaker 2>what would that? What would your life be like if?

0:30:18.556 --> 0:30:20.756
<v Speaker 2>And then I run through that exercise and I'm like, no,

0:30:20.836 --> 0:30:24.116
<v Speaker 2>I don't. I if you handed me that on silver

0:30:24.156 --> 0:30:26.876
<v Speaker 2>platter right now, I wouldn't even though it probably come

0:30:26.956 --> 0:30:29.556
<v Speaker 2>with a shitload of money. What that would do to

0:30:29.596 --> 0:30:30.996
<v Speaker 2>my life is not worth it.

0:30:31.196 --> 0:30:34.356
<v Speaker 1>And I think doing that calculation, realizing the grass isn't

0:30:34.716 --> 0:30:37.436
<v Speaker 1>as green as we fantasize that it is, can be

0:30:37.516 --> 0:30:40.156
<v Speaker 1>super important, right, I think, especially in this day and age,

0:30:40.156 --> 0:30:42.756
<v Speaker 1>I see so much of my college students, where it

0:30:42.836 --> 0:30:44.556
<v Speaker 1>used to be the case that people work for very

0:30:44.556 --> 0:30:47.436
<v Speaker 1>long periods of time at one company and in one organization.

0:30:47.836 --> 0:30:50.156
<v Speaker 1>I think these days it's much easier to hop on

0:30:50.236 --> 0:30:52.996
<v Speaker 1>LinkedIn and just you know, jump ship whenever things aren't

0:30:52.996 --> 0:30:55.236
<v Speaker 1>feeling good. And that's not to say some people are

0:30:55.276 --> 0:30:57.316
<v Speaker 1>in bad situations at work. And I think we'll talk

0:30:57.316 --> 0:30:59.556
<v Speaker 1>about this moving forward, that you really probably should be

0:30:59.636 --> 0:31:02.476
<v Speaker 1>thinking about leaving and so on. But if the leaving

0:31:02.556 --> 0:31:04.916
<v Speaker 1>is just about this sort of fantasy life about this,

0:31:05.116 --> 0:31:06.516
<v Speaker 1>like you know, the grass is going to be greener

0:31:06.516 --> 0:31:08.596
<v Speaker 1>at this other place, it might not actually be worth

0:31:08.596 --> 0:31:10.716
<v Speaker 1>it right, And so I think kind of trying to

0:31:10.716 --> 0:31:14.076
<v Speaker 1>fight that cognitive bias and really do the hard work

0:31:14.116 --> 0:31:17.356
<v Speaker 1>of simulating more accurately what things are like, I think

0:31:17.356 --> 0:31:19.996
<v Speaker 1>that can help you not make the mistake of sort

0:31:19.996 --> 0:31:22.476
<v Speaker 1>of jumping ship when that wasn't really what was necessary.

0:31:22.556 --> 0:31:24.276
<v Speaker 2>Can I ask you about a kind of resentment that

0:31:24.316 --> 0:31:25.636
<v Speaker 2>I think might be justified?

0:31:25.676 --> 0:31:25.916
<v Speaker 3>Please?

0:31:26.156 --> 0:31:29.396
<v Speaker 2>Which is I believe And you probably have the evidence

0:31:29.636 --> 0:31:32.316
<v Speaker 2>closer to hand than I do, but I believe there

0:31:32.316 --> 0:31:34.836
<v Speaker 2>are just all sorts of unearned benefits that people who

0:31:34.876 --> 0:31:39.716
<v Speaker 2>look like me get in the workplace. And it seems

0:31:39.756 --> 0:31:44.196
<v Speaker 2>to me like the frustration that the folks who are

0:31:44.196 --> 0:31:48.716
<v Speaker 2>in marginalized communities might feel that seems pretty legit and

0:31:49.116 --> 0:31:52.036
<v Speaker 2>seems like in a different category from some of the

0:31:52.156 --> 0:31:54.556
<v Speaker 2>envy and jealousy and fomo that you and I are

0:31:54.556 --> 0:31:55.116
<v Speaker 2>talking about.

0:31:55.916 --> 0:31:58.236
<v Speaker 1>Yeah, for sure. I mean I think these are real

0:31:58.316 --> 0:32:01.716
<v Speaker 1>structural inequities that exist out there, you know, just in

0:32:01.796 --> 0:32:04.476
<v Speaker 1>terms of things like emotional labor that people have to do,

0:32:04.676 --> 0:32:06.716
<v Speaker 1>or kind of work that's not seen, or kind of

0:32:06.756 --> 0:32:10.356
<v Speaker 1>opportunities missed out on, you know, like you know, sociological

0:32:10.396 --> 0:32:13.276
<v Speaker 1>study after sociological study pretty much shows that people from

0:32:13.276 --> 0:32:16.996
<v Speaker 1>marginalized communities experience that more. The question is kind of

0:32:17.036 --> 0:32:18.916
<v Speaker 1>how to deal with that, right, And I think that

0:32:18.956 --> 0:32:20.716
<v Speaker 1>there are many ways to do this. One is to

0:32:20.836 --> 0:32:23.876
<v Speaker 1>make the structural changes so that those differences don't exist

0:32:23.876 --> 0:32:27.196
<v Speaker 1>and that those inequities go away. But until those structural

0:32:27.276 --> 0:32:29.396
<v Speaker 1>changes are there, I think there's also lots of things

0:32:29.436 --> 0:32:31.916
<v Speaker 1>that individuals can do to kind of handle this stuff.

0:32:32.236 --> 0:32:34.236
<v Speaker 1>And I say that with care because sometimes when I

0:32:34.236 --> 0:32:36.996
<v Speaker 1>say that, people assume I mean we'll do that instead

0:32:36.996 --> 0:32:39.436
<v Speaker 1>of fixing the structural inequities. No, we got to fix

0:32:39.436 --> 0:32:42.156
<v Speaker 1>the structural inequities first. But a lot of the research

0:32:42.196 --> 0:32:45.116
<v Speaker 1>shows that finding good individual ways to cope with those

0:32:45.156 --> 0:32:47.876
<v Speaker 1>inequities wind up making it easier for you to have

0:32:47.916 --> 0:32:50.156
<v Speaker 1>the bandwidth to like fight the good fights and kind

0:32:50.156 --> 0:32:53.196
<v Speaker 1>of make you workplaces more fair and so on. But

0:32:53.276 --> 0:32:55.116
<v Speaker 1>in terms of the individual strategies, I think they get

0:32:55.156 --> 0:32:56.476
<v Speaker 1>back to some of the things that we were talking

0:32:56.516 --> 0:32:59.956
<v Speaker 1>about before, right, Like, it sucks to realize you're taking

0:32:59.996 --> 0:33:03.796
<v Speaker 1>on this emotional labor. It feels frustrating, it feels should

0:33:03.796 --> 0:33:06.036
<v Speaker 1>make you angry, it should make you kind of sad

0:33:06.076 --> 0:33:08.276
<v Speaker 1>that that's the state of the world. These are negative

0:33:08.276 --> 0:33:10.596
<v Speaker 1>emotions that we might want to find ways to allow

0:33:10.636 --> 0:33:14.156
<v Speaker 1>individuals to sit with and I think to give yourself

0:33:14.196 --> 0:33:16.876
<v Speaker 1>the grace to recognize that those negative emotions are there

0:33:16.916 --> 0:33:19.916
<v Speaker 1>and that they're going to necessarily affect your performance right

0:33:19.956 --> 0:33:21.916
<v Speaker 1>to give yourself the grace that you need to be

0:33:21.956 --> 0:33:24.956
<v Speaker 1>compassionate with yourself to kind of fight these sort of things.

0:33:25.276 --> 0:33:27.236
<v Speaker 1>We talked in the last episode a bit about some

0:33:27.316 --> 0:33:30.596
<v Speaker 1>of Kristin Neff's work on self compassion, where recently she's

0:33:30.636 --> 0:33:32.276
<v Speaker 1>just put out this new book on what she calls

0:33:32.436 --> 0:33:35.796
<v Speaker 1>Fierce Self Compassion, which is this idea that like, if

0:33:35.796 --> 0:33:37.756
<v Speaker 1>we're going to fight all those inequities you and I

0:33:37.796 --> 0:33:40.076
<v Speaker 1>were just talking about, what we might need to do

0:33:40.236 --> 0:33:43.196
<v Speaker 1>is to be kind to ourselves first. That this treating

0:33:43.236 --> 0:33:46.036
<v Speaker 1>ourself like a friend, which might sign kind of wimpy

0:33:46.276 --> 0:33:49.076
<v Speaker 1>or sort of not embracing, you know, the kind of real, real,

0:33:49.156 --> 0:33:51.836
<v Speaker 1>kind of inequities we face with the appropriate anger that's

0:33:51.916 --> 0:33:55.076
<v Speaker 1>normative in those situations. What Kristin Neff would say is like, no,

0:33:55.196 --> 0:33:58.156
<v Speaker 1>by treating yourself with kindness first, it can give you

0:33:58.196 --> 0:34:00.596
<v Speaker 1>the sort of fierceness that you need, that kind of

0:34:00.636 --> 0:34:02.996
<v Speaker 1>bandwidth that allows for that fierceness to sort of fight

0:34:03.036 --> 0:34:05.836
<v Speaker 1>some of these problems. And so yeah, I think those

0:34:05.836 --> 0:34:08.716
<v Speaker 1>things are legitimate. We need to fix some of those.

0:34:08.956 --> 0:34:11.316
<v Speaker 1>We also might need at the same time some individual

0:34:11.396 --> 0:34:13.796
<v Speaker 1>strategies to cope with the negative emotions that come from

0:34:13.876 --> 0:34:16.476
<v Speaker 1>that nasty stuff, so that we have the bandwidth to

0:34:16.476 --> 0:34:17.516
<v Speaker 1>fix it down the line.

0:34:17.636 --> 0:34:19.636
<v Speaker 2>That's really well said and just to jump on it.

0:34:19.636 --> 0:34:21.476
<v Speaker 2>And I think a lot of people when they think

0:34:21.476 --> 0:34:24.956
<v Speaker 2>about self care, self compassion, any of it, and I

0:34:24.996 --> 0:34:29.676
<v Speaker 2>hear this sense that it's self indulgent to take care

0:34:29.716 --> 0:34:33.836
<v Speaker 2>of yourself. But it's that's really not true. Like if

0:34:33.876 --> 0:34:39.636
<v Speaker 2>you care about your colleagues and also managing work and

0:34:39.716 --> 0:34:42.276
<v Speaker 2>balancing that with your home life, if you care about

0:34:42.276 --> 0:34:43.836
<v Speaker 2>all of that, like it's hard to do that if

0:34:43.836 --> 0:34:47.436
<v Speaker 2>you're a mess, you know, so you need to schedule

0:34:47.996 --> 0:34:52.076
<v Speaker 2>and prioritize whatever self care it is that you know

0:34:52.116 --> 0:34:56.436
<v Speaker 2>recharges your battery. That's not self indulgent. That's mission critical.

0:34:59.956 --> 0:35:03.236
<v Speaker 1>One of those mission critical self care practices happens outside

0:35:03.276 --> 0:35:06.996
<v Speaker 1>of worktime. It's sleep And I'll ask Dan about that

0:35:07.236 --> 0:35:23.396
<v Speaker 1>when the Happiness Lab returns in a moment. One of

0:35:23.396 --> 0:35:25.876
<v Speaker 1>the mission critical self care things that I know you've

0:35:25.916 --> 0:35:28.636
<v Speaker 1>talked a lot about is finding ways, even in the

0:35:28.636 --> 0:35:31.116
<v Speaker 1>midst of a really stressful time at work, to make

0:35:31.156 --> 0:35:34.396
<v Speaker 1>sure you're protecting your sleep. So first, maybe we walked

0:35:34.396 --> 0:35:36.156
<v Speaker 1>through this a little bit last time, but can you

0:35:36.196 --> 0:35:38.676
<v Speaker 1>share kind of what happened to your sleep during some

0:35:38.716 --> 0:35:40.476
<v Speaker 1>of your recent career crises.

0:35:40.596 --> 0:35:40.836
<v Speaker 3>Yeah.

0:35:41.276 --> 0:35:44.956
<v Speaker 2>As I mentioned in the last episode, I went through

0:35:44.956 --> 0:35:49.196
<v Speaker 2>a very painful, nearly three year long separation process from

0:35:49.196 --> 0:35:51.596
<v Speaker 2>my co founders at a meditation app that I was

0:35:51.676 --> 0:35:54.356
<v Speaker 2>part of. Used to be called ten percent Happier, and

0:35:54.396 --> 0:35:57.356
<v Speaker 2>now it's the company's called Happier. The company is still

0:35:57.356 --> 0:36:00.036
<v Speaker 2>going and it's run by very cool people, and I

0:36:00.076 --> 0:36:01.396
<v Speaker 2>recommend everybody go check it out.

0:36:01.436 --> 0:36:03.276
<v Speaker 3>So there's no ill will there.

0:36:03.316 --> 0:36:07.436
<v Speaker 2>But the separation process was very hard and for me

0:36:07.636 --> 0:36:11.556
<v Speaker 2>at least, and in that process I dealt with a

0:36:11.556 --> 0:36:14.076
<v Speaker 2>lot of anger and fear that led to insomnia, which

0:36:14.076 --> 0:36:16.436
<v Speaker 2>of course made all of the anger and fear worse.

0:36:16.956 --> 0:36:19.596
<v Speaker 2>I developed a few techniques that were helpful for me.

0:36:20.076 --> 0:36:22.156
<v Speaker 2>Basic sleep hygiene. I think a lot of people know.

0:36:22.836 --> 0:36:24.916
<v Speaker 2>It's helpful if the room is cold, it's helpful if

0:36:24.956 --> 0:36:27.196
<v Speaker 2>you're not looking at blue light through your device in

0:36:27.276 --> 0:36:30.356
<v Speaker 2>the hours leading up to going to bed. It can

0:36:30.396 --> 0:36:32.796
<v Speaker 2>be helpful if you get direct sunlight early in the day.

0:36:33.316 --> 0:36:36.956
<v Speaker 2>Exercise is very helpful in terms of tiring you out.

0:36:37.276 --> 0:36:39.516
<v Speaker 2>So there are lots of tools that I think a

0:36:39.516 --> 0:36:41.156
<v Speaker 2>lot of people are aware of.

0:36:41.236 --> 0:36:43.036
<v Speaker 1>But can I jump in on that because this likes

0:36:43.076 --> 0:36:44.716
<v Speaker 1>me as a big at least for me personally. This

0:36:44.716 --> 0:36:47.956
<v Speaker 1>strikes me as a big case where there's cultural wisdom

0:36:47.996 --> 0:36:51.116
<v Speaker 1>but not cultural practice, right, Like, I know all those things. Yeah,

0:36:51.116 --> 0:36:52.956
<v Speaker 1>I mean, I make the room cold, and I know

0:36:53.036 --> 0:36:54.876
<v Speaker 1>I'm not supposed to look at my phone before bed,

0:36:55.236 --> 0:36:58.116
<v Speaker 1>but I'm trying to get into bed. I'm ruminating about

0:36:58.116 --> 0:37:01.316
<v Speaker 1>something that happened at work, and I'm using the scrolling

0:37:01.356 --> 0:37:03.516
<v Speaker 1>through whatever I'm scrolling through. Often it's Reddit, which is

0:37:03.556 --> 0:37:06.036
<v Speaker 1>probably the worst possible thing to be scrolling through. Often

0:37:06.036 --> 0:37:08.836
<v Speaker 1>I'm using that scrolling as a way to kind of

0:37:08.876 --> 0:37:12.156
<v Speaker 1>make my runative mind shut off. And of course it's

0:37:12.276 --> 0:37:14.676
<v Speaker 1>really bad because Reddit's filled with all kinds of stuff

0:37:14.676 --> 0:37:16.556
<v Speaker 1>that's going to make me even more anxious. Plus I'm

0:37:16.556 --> 0:37:18.636
<v Speaker 1>looking at this blue light. Plus I'm sort of hyping

0:37:18.676 --> 0:37:22.076
<v Speaker 1>myself up. So that's my technique. What do you actually

0:37:22.076 --> 0:37:24.076
<v Speaker 1>do instead when the urge to kind of look at

0:37:24.116 --> 0:37:26.556
<v Speaker 1>your digital devices sort of wins out against this sort

0:37:26.556 --> 0:37:27.396
<v Speaker 1>of cultural wisdom.

0:37:27.596 --> 0:37:30.236
<v Speaker 2>Your point is very well taken, and I screw this

0:37:30.316 --> 0:37:31.516
<v Speaker 2>up all the time too, So I don't want to

0:37:31.516 --> 0:37:36.076
<v Speaker 2>present myself as some sort of avatar of sleep hygiene perfection. However,

0:37:36.156 --> 0:37:38.236
<v Speaker 2>I think for me what's been very helpful and like

0:37:38.436 --> 0:37:41.796
<v Speaker 2>getting my shit together in this regard is tuning into

0:37:41.876 --> 0:37:46.476
<v Speaker 2>the pain of not sleeping. I mean, it's just terrible.

0:37:46.876 --> 0:37:49.436
<v Speaker 2>If I can just get in touch with how awful

0:37:49.516 --> 0:37:52.876
<v Speaker 2>that is, it is a very good motivator for me

0:37:53.436 --> 0:37:56.036
<v Speaker 2>to do some of the basic sleep hygiene. And more

0:37:56.236 --> 0:37:58.556
<v Speaker 2>so that the two things that were very helpful for me.

0:37:59.156 --> 0:38:03.996
<v Speaker 2>One is walking meditation. I often talk about seated meditation,

0:38:04.356 --> 0:38:07.796
<v Speaker 2>and I've described some practices where you can sit down

0:38:08.036 --> 0:38:11.196
<v Speaker 2>or lie down and do meditation. But a lot of

0:38:11.196 --> 0:38:13.276
<v Speaker 2>people either don't feel like they have time for this,

0:38:13.556 --> 0:38:16.196
<v Speaker 2>or if you have ADHD that you feel like you're

0:38:16.236 --> 0:38:18.676
<v Speaker 2>crawling out of your skin. And so there is this

0:38:18.836 --> 0:38:22.196
<v Speaker 2>very rich, multi millennia tradition of walking meditation, which I

0:38:22.196 --> 0:38:24.196
<v Speaker 2>will describe very briefly. And there are lots of ways

0:38:24.196 --> 0:38:25.596
<v Speaker 2>to do this, but the way I do it is

0:38:25.676 --> 0:38:27.636
<v Speaker 2>I sort of stake out a patch of land in

0:38:27.716 --> 0:38:30.876
<v Speaker 2>my house, maybe you know ten yards. You can do

0:38:30.916 --> 0:38:33.196
<v Speaker 2>this inside or outside, but you know it's nighttime and

0:38:33.276 --> 0:38:35.636
<v Speaker 2>often in the winter, so I'm doing it inside and

0:38:35.676 --> 0:38:38.436
<v Speaker 2>I'm just walking back and forth. It's a long trip

0:38:38.516 --> 0:38:42.316
<v Speaker 2>to nowhere. I'm walking back and forth very slowly. Now

0:38:42.356 --> 0:38:44.836
<v Speaker 2>there's a way you can do this that's really really slow,

0:38:44.876 --> 0:38:47.916
<v Speaker 2>that actually looks a little bit like paranormal activity or

0:38:47.916 --> 0:38:48.476
<v Speaker 2>something like this.

0:38:48.596 --> 0:38:51.556
<v Speaker 3>But I don't do that. I walks a zombie moved, yes.

0:38:51.676 --> 0:38:55.516
<v Speaker 2>Yes, which is a venerable ancient tradition, But I kind

0:38:55.516 --> 0:38:59.796
<v Speaker 2>of walk somewhere between that and a normal pace, slow walk.

0:39:00.916 --> 0:39:03.076
<v Speaker 2>And I'm bringing my full attention to the feeling of

0:39:03.076 --> 0:39:06.316
<v Speaker 2>my body moving, and then I'm getting distracted a million

0:39:06.356 --> 0:39:10.036
<v Speaker 2>times and starting again and again and again. And one

0:39:10.076 --> 0:39:12.516
<v Speaker 2>thing that can help you stay focused on the sensations

0:39:12.556 --> 0:39:15.276
<v Speaker 2>of your body moving is to use soft little mental

0:39:15.316 --> 0:39:21.356
<v Speaker 2>notes like lifting, like lifting your foot, moving, placing, thinking, planning,

0:39:21.916 --> 0:39:24.996
<v Speaker 2>just these little mental notes that and a lot of

0:39:24.996 --> 0:39:27.676
<v Speaker 2>people think, well, I shouldn't be thinking in meditation, but

0:39:27.836 --> 0:39:31.276
<v Speaker 2>thinking is inevitable. You can harness the thinking process to

0:39:31.316 --> 0:39:34.196
<v Speaker 2>get you closer to your direct sensory experience, and that's

0:39:34.196 --> 0:39:37.396
<v Speaker 2>what these little mental notes do, and you'll get distracted

0:39:37.436 --> 0:39:39.836
<v Speaker 2>and you start again, and you start again. The reason

0:39:39.916 --> 0:39:44.596
<v Speaker 2>why walking meditation really helps side benefit is it you know,

0:39:45.076 --> 0:39:47.596
<v Speaker 2>if you're tracking your steps, it will add to your steps.

0:39:49.076 --> 0:39:52.876
<v Speaker 2>For me is that my anxiety and anger often manifests

0:39:52.876 --> 0:39:56.596
<v Speaker 2>as an overwhelming physical restlessness. So I'm tossing and turning

0:39:56.636 --> 0:39:59.196
<v Speaker 2>in bed, and that's the worst thing you can do,

0:39:59.476 --> 0:40:01.356
<v Speaker 2>because if you stay in bed and toss and turn,

0:40:01.436 --> 0:40:03.916
<v Speaker 2>you're teaching the brain that the bed is a place

0:40:03.956 --> 0:40:07.236
<v Speaker 2>to struggle as opposed to to sleep. So I will

0:40:07.236 --> 0:40:11.116
<v Speaker 2>often do five, ten, fift teen minutes of walking meditation

0:40:11.196 --> 0:40:12.796
<v Speaker 2>before bed, and if I get into bed and I'm

0:40:12.796 --> 0:40:15.516
<v Speaker 2>tossing and turning, I'll get up and do more. Even

0:40:15.556 --> 0:40:18.556
<v Speaker 2>though it's totally and I keep using this word counterintuitive.

0:40:18.596 --> 0:40:20.356
<v Speaker 2>It's not what I actually want to do, but I

0:40:20.436 --> 0:40:24.396
<v Speaker 2>know that it works. Second piece of advice is much quicker,

0:40:24.556 --> 0:40:26.916
<v Speaker 2>and it goes back to this self talk refrain.

0:40:26.996 --> 0:40:27.836
<v Speaker 3>It keeps coming up.

0:40:28.916 --> 0:40:31.716
<v Speaker 2>I noticed that if I having trouble sleeping, I go

0:40:31.756 --> 0:40:34.116
<v Speaker 2>into this catastrophizing.

0:40:33.436 --> 0:40:34.476
<v Speaker 3>Tomorrow is gonna suck.

0:40:34.516 --> 0:40:36.276
<v Speaker 2>And oh my god, if to get up at six

0:40:36.316 --> 0:40:39.956
<v Speaker 2>and I can't sleep just I'm making these phantasma goric

0:40:40.396 --> 0:40:44.156
<v Speaker 2>movies about what's going to happen now. I'm like, no, dude,

0:40:44.276 --> 0:40:47.076
<v Speaker 2>you've been through this a million times. Even if you

0:40:47.116 --> 0:40:50.276
<v Speaker 2>get no sleep tonight, you will be fine. You have

0:40:50.516 --> 0:40:54.716
<v Speaker 2>dealt with sleeplessness before. You've always survived. It will be annoying,

0:40:54.876 --> 0:40:57.236
<v Speaker 2>but you're good. So get out of bed and do

0:40:57.276 --> 0:41:00.156
<v Speaker 2>your walking meditation, or get out of bed and watch TV.

0:41:00.716 --> 0:41:03.116
<v Speaker 2>That actually is one of the pieces of advice. If

0:41:03.116 --> 0:41:04.996
<v Speaker 2>you're struggling in bed, get up and do something fun,

0:41:05.076 --> 0:41:07.116
<v Speaker 2>read a book. Sometimes I'll even just like get some

0:41:07.156 --> 0:41:08.636
<v Speaker 2>work done that I was worried about I wasn't gonna

0:41:08.636 --> 0:41:11.556
<v Speaker 2>get done tomorrow. When I'm totally exhausted, I get into bed,

0:41:11.676 --> 0:41:14.836
<v Speaker 2>and honestly, it is not uncommon that I get into

0:41:14.876 --> 0:41:17.156
<v Speaker 2>bed and I start worrying I'm not going to fall asleep,

0:41:17.956 --> 0:41:22.036
<v Speaker 2>and I do fall asleep. Yeah, because it's the necessary

0:41:22.076 --> 0:41:25.476
<v Speaker 2>relaxation that helps me let go into this mysterious process

0:41:25.476 --> 0:41:27.236
<v Speaker 2>of sleep. So that's a long way of saying those

0:41:27.276 --> 0:41:27.916
<v Speaker 2>are two hacks.

0:41:28.076 --> 0:41:30.476
<v Speaker 1>I love the psycho hack in particular for the reason

0:41:30.516 --> 0:41:32.396
<v Speaker 1>we were just talking about, which is like one of

0:41:32.396 --> 0:41:34.556
<v Speaker 1>the reasons we need to prioritize sleep hygiene is we

0:41:34.636 --> 0:41:37.356
<v Speaker 1>know how terribly crappy it is when we don't get sleep,

0:41:37.636 --> 0:41:39.476
<v Speaker 1>and you care about it so much, so I can

0:41:39.516 --> 0:41:42.236
<v Speaker 1>get into this terrible the same rumatative cycle where I'm like,

0:41:42.516 --> 0:41:44.796
<v Speaker 1>oh gosh, it's taking forever. You know, I'm gonna get

0:41:44.876 --> 0:41:46.156
<v Speaker 1>up and go out, but then I'm gonna have even

0:41:46.236 --> 0:41:48.636
<v Speaker 1>less time, and I'm running through my head of like

0:41:48.676 --> 0:41:51.116
<v Speaker 1>all these terrible scenarios that are gonna come up. But

0:41:51.196 --> 0:41:53.516
<v Speaker 1>this act of just being like, it's gonna be fine,

0:41:53.636 --> 0:41:56.036
<v Speaker 1>It's okay, you've dealt with it before, Laura, you'll deal

0:41:56.076 --> 0:41:59.756
<v Speaker 1>with it again. It's just so powerful but very counterintuitive

0:41:59.836 --> 0:42:01.956
<v Speaker 1>to just give yourself grace for this something that it

0:42:01.956 --> 0:42:04.436
<v Speaker 1>feels like you're actively screwing up, but also recognize that

0:42:04.476 --> 0:42:07.276
<v Speaker 1>your body, just like sleep, is this mysterious thing that

0:42:07.316 --> 0:42:08.956
<v Speaker 1>comes when it comes, and like you don't have any

0:42:09.116 --> 0:42:11.276
<v Speaker 1>control over it. That's not your fault, and so just

0:42:11.356 --> 0:42:13.676
<v Speaker 1>like letting that be the way it is can be

0:42:13.796 --> 0:42:14.916
<v Speaker 1>also a powerful strategy.

0:42:15.436 --> 0:42:17.916
<v Speaker 2>It's like creativity or looking for an idea. It's like

0:42:18.196 --> 0:42:20.876
<v Speaker 2>the muse will visit, but you have to create the

0:42:20.876 --> 0:42:24.636
<v Speaker 2>conditions the same with this mysterious sleep thing. Just create

0:42:24.676 --> 0:42:27.316
<v Speaker 2>the conditions, and part of that is this relaxation that

0:42:27.676 --> 0:42:31.276
<v Speaker 2>can be arrived at in a counterintuitive there's that word again,

0:42:31.356 --> 0:42:34.876
<v Speaker 2>way of giving yourself permission for it just suck and

0:42:34.916 --> 0:42:38.476
<v Speaker 2>for you not to sleep. Very interestingly, as a brief digression,

0:42:39.076 --> 0:42:42.556
<v Speaker 2>many people deal with sleepiness during meditation, and so I

0:42:42.596 --> 0:42:45.036
<v Speaker 2>actually think giving yourself permission to fall asleep. Yeah, like

0:42:45.476 --> 0:42:47.356
<v Speaker 2>I might fall asleep and I'm not going to struggle

0:42:47.396 --> 0:42:50.876
<v Speaker 2>with it. Once there's no struggle, things can happen. Once

0:42:50.916 --> 0:42:54.556
<v Speaker 2>there are no expectations, things can unferl.

0:42:54.476 --> 0:42:57.316
<v Speaker 1>The mind is so poorly organized sometimes it's just like

0:42:57.356 --> 0:43:00.516
<v Speaker 1>by evolutionary head. I'm just like, why does the mind

0:43:00.556 --> 0:43:02.876
<v Speaker 1>built on resistance for things like we get mad at

0:43:02.916 --> 0:43:04.796
<v Speaker 1>ourselves and that makes it worse. It just like would

0:43:04.836 --> 0:43:08.196
<v Speaker 1>be so much easier if we came with reasonable operating instructions.

0:43:08.236 --> 0:43:10.236
<v Speaker 1>I just hope the next version of the mind doesn't

0:43:10.236 --> 0:43:11.036
<v Speaker 1>have all these features.

0:43:11.076 --> 0:43:14.236
<v Speaker 2>But the thing is, yet I agree with you all

0:43:14.316 --> 0:43:18.076
<v Speaker 2>the way. And the good news is that for millennia,

0:43:18.236 --> 0:43:20.876
<v Speaker 2>really smart people have been thinking about how to deal

0:43:21.476 --> 0:43:25.356
<v Speaker 2>with this quirky mind that natural selection has bequeathed us.

0:43:25.676 --> 0:43:28.756
<v Speaker 2>So my job and your job really is to curate

0:43:28.916 --> 0:43:33.356
<v Speaker 2>and present in compelling, sticky ways all of these techniques

0:43:33.396 --> 0:43:35.476
<v Speaker 2>that come out of ancient wisdom and modern science.

0:43:35.516 --> 0:43:38.236
<v Speaker 3>And so that is actually really good news.

0:43:38.356 --> 0:43:41.196
<v Speaker 1>Well, speaking of kind of figuring out compelling ways to

0:43:41.196 --> 0:43:43.276
<v Speaker 1>explain dumb things about the mind, one of the things

0:43:43.276 --> 0:43:45.916
<v Speaker 1>that World Mental Health Day folks pointed out is that

0:43:46.076 --> 0:43:49.356
<v Speaker 1>you know, these individual strategies, you know they're great, but

0:43:49.676 --> 0:43:52.396
<v Speaker 1>that might not be the most effective kind of intervention

0:43:52.596 --> 0:43:55.556
<v Speaker 1>for promoting happiness at work. We can empower people to

0:43:55.556 --> 0:43:57.356
<v Speaker 1>make the best of a bad situation, but if we

0:43:57.356 --> 0:43:59.916
<v Speaker 1>can make the bad situation better, that would make most

0:43:59.916 --> 0:44:03.316
<v Speaker 1>things better. And for this reason, employers and managers have

0:44:03.396 --> 0:44:05.516
<v Speaker 1>this big role in mental health, so says the folks

0:44:05.556 --> 0:44:07.796
<v Speaker 1>who came up with World Mental Health Day. And so

0:44:08.156 --> 0:44:12.076
<v Speaker 1>I'm curious about, well, your ideas for better training managers

0:44:12.076 --> 0:44:15.036
<v Speaker 1>at work to support mental health and in addition to

0:44:15.076 --> 0:44:18.076
<v Speaker 1>just being kind of a general good well being mindfulness guru,

0:44:18.556 --> 0:44:20.356
<v Speaker 1>I know this is something that you've thought a lot

0:44:20.396 --> 0:44:22.876
<v Speaker 1>about in the organizations that you've run, about how you

0:44:22.916 --> 0:44:25.636
<v Speaker 1>can be sort of the best, most compassionate boss that

0:44:25.636 --> 0:44:27.836
<v Speaker 1>you can be. And so tell me a little bit

0:44:27.836 --> 0:44:30.116
<v Speaker 1>about how you've been thinking about that and any techniques

0:44:30.156 --> 0:44:31.596
<v Speaker 1>that you've brought in to do that better.

0:44:31.676 --> 0:44:34.076
<v Speaker 2>Well, I want to hear your thoughts on the technique

0:44:34.156 --> 0:44:36.996
<v Speaker 2>as more of like a mental health authority. I'm definitely

0:44:36.996 --> 0:44:39.476
<v Speaker 2>an authority on my own experience, so I'll talk about

0:44:39.476 --> 0:44:43.676
<v Speaker 2>that in terms of having screwed this up a lot

0:44:43.716 --> 0:44:47.036
<v Speaker 2>as a manager, and I have made a lot of mistakes.

0:44:47.356 --> 0:44:50.436
<v Speaker 2>Part of this, by way of context, is that I

0:44:50.436 --> 0:44:53.796
<v Speaker 2>spent the beast bulk of my career as an anchorman

0:44:54.236 --> 0:44:56.436
<v Speaker 2>where I wasn't I didn't have any direct reports.

0:44:56.476 --> 0:44:57.876
<v Speaker 3>I never had any direct reports.

0:44:57.876 --> 0:45:02.236
<v Speaker 2>And then I co founded this company, but I was

0:45:02.236 --> 0:45:05.396
<v Speaker 2>not the CEO. I was a co founder, but somebody

0:45:05.396 --> 0:45:08.596
<v Speaker 2>else was running the company and had all the direct reports.

0:45:09.156 --> 0:45:10.636
<v Speaker 2>How I have my own company, and i have a

0:45:10.676 --> 0:45:13.316
<v Speaker 2>lot of direct reports, and I've made a lot of mistakes,

0:45:13.356 --> 0:45:16.196
<v Speaker 2>and I've spent a lot of time thinking about how

0:45:16.236 --> 0:45:19.156
<v Speaker 2>to be part of the solution rather than part of

0:45:19.156 --> 0:45:21.356
<v Speaker 2>the problem. In just in case anybody who works for

0:45:21.436 --> 0:45:23.796
<v Speaker 2>me is listening, I know that I am not perfect,

0:45:24.236 --> 0:45:26.676
<v Speaker 2>and I'm still making a lot of mistakes, but I

0:45:26.716 --> 0:45:29.396
<v Speaker 2>have done a lot of work on this score. One

0:45:29.436 --> 0:45:32.556
<v Speaker 2>thing I think about a lot. Is this term psychological safety,

0:45:32.596 --> 0:45:35.556
<v Speaker 2>which is yet another of these terms that can sound

0:45:35.716 --> 0:45:38.796
<v Speaker 2>kind of vague or gauzy or soft, but it really

0:45:38.876 --> 0:45:41.156
<v Speaker 2>is a ton of hard data to show that this

0:45:41.356 --> 0:45:43.516
<v Speaker 2>is the secret sauce. There was one big study done

0:45:43.556 --> 0:45:45.996
<v Speaker 2>internally at Google that I'm sure you're aware of, where

0:45:45.996 --> 0:45:48.716
<v Speaker 2>they were trying to figure out, like, what is the

0:45:48.756 --> 0:45:53.556
<v Speaker 2>common denominator among the best performing teams in this huge corporation,

0:45:53.916 --> 0:45:54.876
<v Speaker 2>And for a long time.

0:45:54.756 --> 0:45:57.036
<v Speaker 3>They could not figure it out.

0:45:56.716 --> 0:45:59.876
<v Speaker 2>And they finally arrived on this mysterious ingredient, which is

0:46:00.076 --> 0:46:03.716
<v Speaker 2>psychological safety, which is the comfort that even the most

0:46:03.796 --> 0:46:07.036
<v Speaker 2>junior person feels on any given team to speak up.

0:46:07.796 --> 0:46:09.756
<v Speaker 2>And so I have spent a lot of time and

0:46:09.796 --> 0:46:13.436
<v Speaker 2>continue to really struggle with this with somebody who has

0:46:13.476 --> 0:46:16.316
<v Speaker 2>my employees have pointed out, has a very pronounced, resting

0:46:16.356 --> 0:46:19.436
<v Speaker 2>bitch face and can be kind of scary. But really

0:46:19.556 --> 0:46:23.436
<v Speaker 2>thinking hard about how can I, in meetings call on

0:46:23.516 --> 0:46:26.476
<v Speaker 2>the junior people in a warm and welcoming way, make

0:46:26.556 --> 0:46:30.516
<v Speaker 2>everybody feel included. Reward people who say the hard thing

0:46:30.556 --> 0:46:34.956
<v Speaker 2>to me, Reward people who tell me when I'm screwing up.

0:46:35.116 --> 0:46:38.196
<v Speaker 2>And I try to encourage my direct reports two tell

0:46:38.276 --> 0:46:40.436
<v Speaker 2>me the truth, and then if they do, especially if

0:46:40.476 --> 0:46:42.756
<v Speaker 2>they do it publicly, to call them out in a

0:46:42.796 --> 0:46:45.396
<v Speaker 2>positive way and say so and so said did this

0:46:45.556 --> 0:46:47.476
<v Speaker 2>very brave thing. And they told me that I was

0:46:47.516 --> 0:46:49.876
<v Speaker 2>not expressing much gratitude to the team recently, and I

0:46:49.996 --> 0:46:52.076
<v Speaker 2>really heard that, and I'm grateful to that person, and

0:46:52.116 --> 0:46:54.156
<v Speaker 2>I'm grateful to all of you, and I'm sorry. And

0:46:54.196 --> 0:46:58.556
<v Speaker 2>here's why I wasn't doing it. And so really trying

0:46:58.596 --> 0:47:02.276
<v Speaker 2>to go hard at psychological safety is a big thing

0:47:02.316 --> 0:47:05.756
<v Speaker 2>that I've thought about. And another thing is working on

0:47:05.796 --> 0:47:08.516
<v Speaker 2>my communication skills, and this is very much related. I

0:47:08.556 --> 0:47:11.276
<v Speaker 2>have spent the last six years working with these two

0:47:11.316 --> 0:47:12.156
<v Speaker 2>incredible people.

0:47:12.316 --> 0:47:13.156
<v Speaker 3>They're a married couple.

0:47:13.236 --> 0:47:16.716
<v Speaker 2>Their names are Moudita Nisker and Dan Klerman, and they

0:47:16.716 --> 0:47:20.116
<v Speaker 2>wrote a book called Let's Talk, and they developed very simple,

0:47:20.156 --> 0:47:25.276
<v Speaker 2>comprehensible and comprehensive framework for communication skills in the workplace

0:47:25.356 --> 0:47:27.916
<v Speaker 2>and otherwise. They've come on my show a bunch, and

0:47:28.356 --> 0:47:30.156
<v Speaker 2>I also just have a phone call with them every

0:47:30.156 --> 0:47:33.076
<v Speaker 2>month for six years and I've really internalized their system.

0:47:33.116 --> 0:47:37.676
<v Speaker 2>And one technique that's really been helpful in my marriage

0:47:37.716 --> 0:47:40.356
<v Speaker 2>and in my work life is called reflective listening. And

0:47:40.676 --> 0:47:42.276
<v Speaker 2>I'm sure you know what this is, Lord, but I'll

0:47:42.276 --> 0:47:45.476
<v Speaker 2>say it for the listeners. It's essentially, when somebody says

0:47:45.516 --> 0:47:49.436
<v Speaker 2>something to you, you listen very carefully. Instead of planning

0:47:49.476 --> 0:47:51.356
<v Speaker 2>what you're going to say next, you listen very carefully

0:47:51.436 --> 0:47:54.436
<v Speaker 2>and then repeat back to them in your own words,

0:47:55.156 --> 0:47:57.996
<v Speaker 2>very briefly, the bones of their message to you.

0:47:58.636 --> 0:48:01.076
<v Speaker 3>And this does two things. One, it gives people.

0:48:01.316 --> 0:48:05.316
<v Speaker 2>It gives your interlocutor what every human being wants desperately,

0:48:05.316 --> 0:48:06.916
<v Speaker 2>although they may not know it, which is to be

0:48:06.996 --> 0:48:09.716
<v Speaker 2>seen and heard. And the second thing is it's a

0:48:09.796 --> 0:48:15.276
<v Speaker 2>circuit breaker on your own reflexive reactive response. You can't

0:48:15.356 --> 0:48:18.876
<v Speaker 2>pop off because you have this assignment of reflecting. And

0:48:19.036 --> 0:48:21.516
<v Speaker 2>so I have found that when I can do this

0:48:21.756 --> 0:48:25.836
<v Speaker 2>with my colleagues, especially the junior colleagues, it really helps

0:48:25.876 --> 0:48:30.596
<v Speaker 2>people relax, feel seen and valued, even if I deeply disagree.

0:48:30.916 --> 0:48:33.396
<v Speaker 2>Once I reflect them into submission, and I say that

0:48:33.476 --> 0:48:36.756
<v Speaker 2>with tongues slightly and cheap, I can then say the

0:48:36.836 --> 0:48:39.716
<v Speaker 2>hard things that they otherwise wouldn't be able to hear. Okay,

0:48:39.756 --> 0:48:41.276
<v Speaker 2>so I just threw a lot at you. How does

0:48:41.316 --> 0:48:42.196
<v Speaker 2>all of that go down with you?

0:48:42.436 --> 0:48:44.196
<v Speaker 1>No? No, I think it's really powerful. I think, you know,

0:48:44.356 --> 0:48:47.636
<v Speaker 1>reflective listening is so powerful in part because not only

0:48:47.716 --> 0:48:50.116
<v Speaker 1>does it make you not pop off, it like stops

0:48:50.156 --> 0:48:52.036
<v Speaker 1>that circuit breaker, but it can stop a kind of

0:48:52.076 --> 0:48:55.556
<v Speaker 1>different circuit, which is kind of misunderstanding circuit, because sometimes

0:48:55.596 --> 0:48:58.596
<v Speaker 1>someone tells us something, we hear something completely different, and

0:48:58.676 --> 0:49:01.356
<v Speaker 1>we're reacting and popping off not to what they meant,

0:49:01.516 --> 0:49:04.796
<v Speaker 1>but what we heard. And so I've heard a kind

0:49:04.836 --> 0:49:06.916
<v Speaker 1>of addition to this technique, which is an addition to

0:49:07.436 --> 0:49:09.996
<v Speaker 1>kind of having use serve some in your own words,

0:49:10.036 --> 0:49:12.756
<v Speaker 1>as succinctly as possible, what they just said. You sometimes

0:49:12.836 --> 0:49:15.596
<v Speaker 1>follow that with did I get that right? Or did

0:49:15.636 --> 0:49:19.916
<v Speaker 1>I miss anything? And that allows this sort of cyclical activity,

0:49:19.996 --> 0:49:22.316
<v Speaker 1>which is like making sure we kind of understand each other,

0:49:22.476 --> 0:49:24.436
<v Speaker 1>because sometimes with a junior colleague, if you do that's

0:49:24.436 --> 0:49:25.756
<v Speaker 1>like oh, did I get that right? Or am I

0:49:25.756 --> 0:49:27.636
<v Speaker 1>missing anything, they'll be like, well, yeah, you're actually missing

0:49:27.676 --> 0:49:30.196
<v Speaker 1>this other part, which is and the second thing winds

0:49:30.276 --> 0:49:33.676
<v Speaker 1>up being even more relevant, or it really changes your view.

0:49:33.796 --> 0:49:35.876
<v Speaker 1>It's a reason you didn't think about before, and so on,

0:49:36.356 --> 0:49:39.076
<v Speaker 1>and so yeah, so I think this iterative process of

0:49:39.196 --> 0:49:42.196
<v Speaker 1>making sure you come to true understanding and true listening

0:49:42.636 --> 0:49:45.116
<v Speaker 1>can be so powerful, and just having like a kind

0:49:45.116 --> 0:49:48.356
<v Speaker 1>of a really quick hack to do that is important

0:49:48.396 --> 0:49:51.956
<v Speaker 1>because especially in busy situations, especially in sometimes high emotion

0:49:52.156 --> 0:49:55.156
<v Speaker 1>situations or kind of high fear of failure situations, like

0:49:55.196 --> 0:49:56.916
<v Speaker 1>the kind of thing we find at work, I think

0:49:56.996 --> 0:49:59.476
<v Speaker 1>having one of these kind of quick go to hacks

0:49:59.476 --> 0:50:01.276
<v Speaker 1>of like, oh no, no, my assignment right now is

0:50:01.316 --> 0:50:03.876
<v Speaker 1>to do the reflective listening thing. Let me make sure

0:50:03.916 --> 0:50:05.796
<v Speaker 1>I did it right. It can just be the kind

0:50:05.836 --> 0:50:08.036
<v Speaker 1>of go to that I think eases everybody's minds.

0:50:08.396 --> 0:50:08.956
<v Speaker 3>You can change.

0:50:09.116 --> 0:50:12.516
<v Speaker 2>I mean, think about it like we're all our own cosmos.

0:50:12.556 --> 0:50:16.156
<v Speaker 2>As Walt Whitman said, right, we have this incredibly rich

0:50:16.236 --> 0:50:19.716
<v Speaker 2>and complex inner life that we're not even fully aware

0:50:19.796 --> 0:50:24.916
<v Speaker 2>of that's influenced by all our ancestors and by the culture,

0:50:25.156 --> 0:50:27.756
<v Speaker 2>and by what happened this morning and our conversations with

0:50:27.836 --> 0:50:31.076
<v Speaker 2>our spouse. Is so much going on an individual mind

0:50:31.276 --> 0:50:34.556
<v Speaker 2>in a workplace, and then you are trying to communicate

0:50:34.636 --> 0:50:39.396
<v Speaker 2>from your cosmos through this unbridgable divide of somebody else's

0:50:39.516 --> 0:50:45.196
<v Speaker 2>cranium and cosmos, and to just honor how difficult this

0:50:45.436 --> 0:50:48.996
<v Speaker 2>is and use tools that up the odds of success.

0:50:49.516 --> 0:50:52.676
<v Speaker 2>I think it is a such a winning recipe, especially

0:50:52.756 --> 0:50:56.836
<v Speaker 2>for people of power in organizations, because the way I

0:50:56.916 --> 0:50:59.196
<v Speaker 2>think about it, and I've really tried to train myself

0:50:59.476 --> 0:51:03.436
<v Speaker 2>that if there's a problem on my team, it's gonna

0:51:03.516 --> 0:51:06.436
<v Speaker 2>come from me. Ultimately, the fish is always going to

0:51:06.516 --> 0:51:08.956
<v Speaker 2>rot from the head, and so I've really tried to

0:51:09.716 --> 0:51:16.196
<v Speaker 2>develop the reflex of taking the full responsibility for whatever's

0:51:16.276 --> 0:51:18.636
<v Speaker 2>going wrong on the team, hopefully not to take it

0:51:18.716 --> 0:51:21.116
<v Speaker 2>too far because sometimes things won't be my fault, but

0:51:21.356 --> 0:51:25.996
<v Speaker 2>generally speaking, given how power works, that it is mostly

0:51:26.316 --> 0:51:29.596
<v Speaker 2>going to be coming from me. Just a great little

0:51:29.636 --> 0:51:32.636
<v Speaker 2>phrase to throw at you and for your listeners, especially

0:51:32.916 --> 0:51:36.156
<v Speaker 2>listeners with power to contemplate. This comes from a great

0:51:36.236 --> 0:51:38.876
<v Speaker 2>executive coach named Jerry Klonna, with whom I've also worked

0:51:39.236 --> 0:51:42.236
<v Speaker 2>intensely for the last six years. This is a question

0:51:42.316 --> 0:51:44.036
<v Speaker 2>to ask yourself once in a while. How am I

0:51:44.156 --> 0:51:47.156
<v Speaker 2>complicit in the conditions I say I don't want? And

0:51:47.316 --> 0:51:51.716
<v Speaker 2>as a manager, it's such an inconvenient question to ask yourself,

0:51:51.796 --> 0:51:52.676
<v Speaker 2>but it really helps.

0:51:52.916 --> 0:51:54.916
<v Speaker 1>That's huge, And I think that's huge in part because

0:51:55.316 --> 0:51:57.756
<v Speaker 1>when you're with the psychological research shows is that when

0:51:57.796 --> 0:52:01.596
<v Speaker 1>you're in positions of power, you sometimes can't see that complicitness,

0:52:01.756 --> 0:52:04.596
<v Speaker 1>Like there's a sense in which privilege blinds you to

0:52:04.756 --> 0:52:06.836
<v Speaker 1>all this kind of stuff. There's a really great book

0:52:07.396 --> 0:52:10.236
<v Speaker 1>by the social psychologist Vanessa Bond called You Have More

0:52:10.316 --> 0:52:12.956
<v Speaker 1>Influence Than You Think, and she just talks about how

0:52:12.956 --> 0:52:15.436
<v Speaker 1>we're just blind to the fact that our you know,

0:52:15.756 --> 0:52:19.716
<v Speaker 1>mild suggestions come off as like incredibly strong demands that

0:52:19.756 --> 0:52:22.316
<v Speaker 1>people are into years about in the bathroom because we don't,

0:52:22.356 --> 0:52:24.676
<v Speaker 1>as a manager, maybe realize that we've said anything that

0:52:25.036 --> 0:52:27.276
<v Speaker 1>had that hold over people. And so I think that

0:52:27.556 --> 0:52:31.076
<v Speaker 1>that question of really doing the reflection of could I

0:52:31.156 --> 0:52:33.876
<v Speaker 1>see this from somebody else's perspective? Could I ask the

0:52:33.956 --> 0:52:35.916
<v Speaker 1>question of, even if I don't realize it, what am

0:52:35.956 --> 0:52:38.476
<v Speaker 1>I doing that might be contributing to the situation. It

0:52:38.556 --> 0:52:41.036
<v Speaker 1>gives you a little bit of a like lens into

0:52:41.116 --> 0:52:43.316
<v Speaker 1>that influence that you might be having, a lens into

0:52:43.356 --> 0:52:45.476
<v Speaker 1>that complicitness that if you didn't take the time to

0:52:45.516 --> 0:52:47.036
<v Speaker 1>do that reflection, you otherwise wouldn't have.

0:52:47.276 --> 0:52:49.876
<v Speaker 2>Yeah, Vanessa's great, and I had her on my show

0:52:49.876 --> 0:52:51.436
<v Speaker 2>and she had to be a little cute a lot

0:52:51.516 --> 0:52:54.836
<v Speaker 2>of influence on me through her work. But just to

0:52:55.036 --> 0:52:57.956
<v Speaker 2>throw this back at you, like when the people behind

0:52:58.156 --> 0:53:02.956
<v Speaker 2>World Mental Health Day talk about how, especially in a workplace,

0:53:03.116 --> 0:53:05.756
<v Speaker 2>it's great to give people individual coping mechanisms, but we

0:53:05.836 --> 0:53:08.036
<v Speaker 2>do want to take a look at what the structure is.

0:53:08.116 --> 0:53:11.836
<v Speaker 2>Like you, oh, with it being so steeved in the research,

0:53:12.076 --> 0:53:14.036
<v Speaker 2>what do you think the answers are there?

0:53:14.476 --> 0:53:16.076
<v Speaker 1>Well? I think part of it is like this sort

0:53:16.116 --> 0:53:20.596
<v Speaker 1>of managerial training to become better listeners, become better communicators.

0:53:20.956 --> 0:53:23.956
<v Speaker 1>I think what you mentioned about psychological safety is huge.

0:53:24.676 --> 0:53:27.636
<v Speaker 1>I often hear this framed both in terms of psychological safety,

0:53:27.676 --> 0:53:30.236
<v Speaker 1>but also in terms of finding ways to create belonging

0:53:30.356 --> 0:53:32.876
<v Speaker 1>at work, which just allows a sense of safety, a

0:53:32.956 --> 0:53:35.716
<v Speaker 1>sense of trust more broadly, and so some of their

0:53:35.796 --> 0:53:38.796
<v Speaker 1>recommendations are kind of about that of like what can

0:53:38.836 --> 0:53:41.196
<v Speaker 1>you do to sort of focus on thriving and belonging

0:53:41.276 --> 0:53:43.836
<v Speaker 1>at work? And I think a big one beyond just

0:53:43.916 --> 0:53:47.116
<v Speaker 1>sort of communicating, is just finding ways to allow people

0:53:47.556 --> 0:53:49.676
<v Speaker 1>to kind of connect on the job in ways that

0:53:49.756 --> 0:53:52.556
<v Speaker 1>we don't expect. One of my favorite studies looking at

0:53:52.596 --> 0:53:54.796
<v Speaker 1>the power of belonging comes out of Yon Emmanuel Denv's

0:53:54.836 --> 0:53:57.556
<v Speaker 1>work at Oxford University. He did this big study where

0:53:57.556 --> 0:54:00.636
<v Speaker 1>he partnered up with indeed and got job data on

0:54:00.956 --> 0:54:04.356
<v Speaker 1>fifteen million workers at over five thousand different companies to

0:54:04.436 --> 0:54:07.236
<v Speaker 1>look at what promoted happiness at work, and what he

0:54:07.396 --> 0:54:10.956
<v Speaker 1>found overall was that it was people's salary. It wasn't

0:54:10.996 --> 0:54:13.436
<v Speaker 1>having a good manager, it wasn't work life balance. Those

0:54:13.476 --> 0:54:15.596
<v Speaker 1>things mattered, but the biggest thing that mattered the most

0:54:16.196 --> 0:54:18.916
<v Speaker 1>is your sense of belonging at work, which was defined

0:54:18.996 --> 0:54:20.756
<v Speaker 1>in sort of two ways. One is your sense of

0:54:20.876 --> 0:54:23.316
<v Speaker 1>kind of meaning at work, like what I do matters

0:54:23.356 --> 0:54:25.956
<v Speaker 1>to somebody, which ultimately is a question of like social

0:54:25.996 --> 0:54:28.876
<v Speaker 1>connection and kind of mattering. But another one, which I

0:54:28.956 --> 0:54:31.396
<v Speaker 1>didn't expect, was the answer to the question do you

0:54:31.476 --> 0:54:33.636
<v Speaker 1>have a best friend at work? If you said yes

0:54:33.676 --> 0:54:36.036
<v Speaker 1>to that, you're much more likely to say that you're

0:54:36.076 --> 0:54:38.436
<v Speaker 1>happy at work. And I think this gets us to

0:54:38.516 --> 0:54:40.556
<v Speaker 1>it to just a thing that we forget is important

0:54:40.596 --> 0:54:42.716
<v Speaker 1>for thriving at work, which is the kind of connection

0:54:42.996 --> 0:54:45.476
<v Speaker 1>that we bring to our jobs. You and I and

0:54:45.516 --> 0:54:47.916
<v Speaker 1>our podcast have both talked about the importance of social connection,

0:54:48.076 --> 0:54:50.516
<v Speaker 1>but we forget that like we're spending like half of

0:54:50.556 --> 0:54:52.836
<v Speaker 1>our waking lives a third of our actual lives, if

0:54:52.916 --> 0:54:55.756
<v Speaker 1>not more, at work, And so if we're not finding

0:54:55.796 --> 0:54:58.676
<v Speaker 1>ways to build those big connections at work, then we're

0:54:58.676 --> 0:55:01.116
<v Speaker 1>probably missing out on a lot of the possible, like

0:55:01.236 --> 0:55:05.396
<v Speaker 1>opportunities for social connection that oftentimes people aren't getting elsewhere.

0:55:05.756 --> 0:55:08.516
<v Speaker 1>And so I think kind of giving workers the opportunities

0:55:08.596 --> 0:55:11.796
<v Speaker 1>to connect is something that managers could do better, but

0:55:11.876 --> 0:55:14.436
<v Speaker 1>also something that would help everyone thrive because a lot

0:55:14.436 --> 0:55:16.916
<v Speaker 1>of jan Emanuel Denv's work suggests that like when you

0:55:16.996 --> 0:55:19.316
<v Speaker 1>can allow for social connection at work as a manager,

0:55:19.676 --> 0:55:23.316
<v Speaker 1>you wind up improving everybody's performance and actually ultimately making

0:55:23.356 --> 0:55:25.836
<v Speaker 1>a company more money. He actually has data from this

0:55:25.916 --> 0:55:28.476
<v Speaker 1>Indeed survey that connects having a best friend at work

0:55:28.836 --> 0:55:31.836
<v Speaker 1>to the stock performance of different companies. So companies that

0:55:32.156 --> 0:55:35.036
<v Speaker 1>allow for more best friendships at work make the most money.

0:55:35.516 --> 0:55:37.716
<v Speaker 1>And so I think this is another situation where it's

0:55:37.756 --> 0:55:40.036
<v Speaker 1>kind of counterintuitive. You wouldn't think that that mattered so

0:55:40.116 --> 0:55:42.436
<v Speaker 1>much for a performance, but ultimately it's the kind of

0:55:42.476 --> 0:55:45.156
<v Speaker 1>thing that you do that improves performance but also makes

0:55:45.156 --> 0:55:46.956
<v Speaker 1>everybody feel better when they're on the job too.

0:55:47.076 --> 0:55:47.956
<v Speaker 3>That's so compelling.

0:55:48.036 --> 0:55:50.876
<v Speaker 2>But so what do I For example, my company, I

0:55:50.956 --> 0:55:53.436
<v Speaker 2>have about ten people between working on the podcast and

0:55:53.796 --> 0:55:57.036
<v Speaker 2>working on my sub stack, and there's about ten people

0:55:57.156 --> 0:56:03.476
<v Speaker 2>all told, everybody's remote, how would I foster an environment

0:56:03.556 --> 0:56:07.196
<v Speaker 2>where somebody could even come close to making a best

0:56:07.236 --> 0:56:08.236
<v Speaker 2>friend in that environment?

0:56:08.516 --> 0:56:11.916
<v Speaker 1>Yeah, One thing that folks suggest is to try to

0:56:12.356 --> 0:56:15.916
<v Speaker 1>turn the virtual world into as much like the office

0:56:15.996 --> 0:56:19.316
<v Speaker 1>situation like in real life as possible. And one of

0:56:19.356 --> 0:56:21.156
<v Speaker 1>the things that I think we do badly in virtual

0:56:21.236 --> 0:56:23.876
<v Speaker 1>situations is like we lose out on what would the

0:56:23.996 --> 0:56:27.956
<v Speaker 1>normal social connection that would happen in a meeting type situation. Right, So,

0:56:28.076 --> 0:56:29.876
<v Speaker 1>if you're in a physical office and you show up

0:56:29.916 --> 0:56:32.116
<v Speaker 1>for a meeting and everybody sits around at the desks,

0:56:32.516 --> 0:56:35.916
<v Speaker 1>nobody is just like silently staring forward like you might

0:56:35.956 --> 0:56:37.676
<v Speaker 1>do on a Teams meeting or at a Zoom meeting.

0:56:38.116 --> 0:56:40.356
<v Speaker 1>You're kind of chit chatting like oh that's a nice shirt,

0:56:40.436 --> 0:56:42.756
<v Speaker 1>Like oh, how is your weekend, and blah blah blah.

0:56:43.076 --> 0:56:44.556
<v Speaker 1>I think we do that a little bit less in

0:56:44.676 --> 0:56:46.796
<v Speaker 1>virtual environments because it's kind of just a sort of

0:56:46.876 --> 0:56:49.796
<v Speaker 1>strange environment. I think it's not as psychologically rich to

0:56:49.836 --> 0:56:51.836
<v Speaker 1>have these kind of connections or the things you'd naturally

0:56:51.876 --> 0:56:54.836
<v Speaker 1>talk about. But a lot of workplace psychologists who focus

0:56:54.876 --> 0:56:57.956
<v Speaker 1>on social connection recommend start your meeting with ten minutes

0:56:57.996 --> 0:57:00.156
<v Speaker 1>of that, it might feel like you're losing out on

0:57:00.276 --> 0:57:02.556
<v Speaker 1>time and you're missing out in these important opportunities to

0:57:02.636 --> 0:57:04.916
<v Speaker 1>do the work of the day. But the data on

0:57:04.996 --> 0:57:06.796
<v Speaker 1>best friends at work suggest that if you make those

0:57:06.836 --> 0:57:10.516
<v Speaker 1>social connections, you'll wind up kind of the performance benefits

0:57:10.556 --> 0:57:13.116
<v Speaker 1>that come with it. A second thing that promotes mattering

0:57:13.236 --> 0:57:16.236
<v Speaker 1>is to really just kind of call out those moments

0:57:16.276 --> 0:57:19.436
<v Speaker 1>where somebody does something great or somebody does something that

0:57:19.516 --> 0:57:22.556
<v Speaker 1>you really appreciate. And this is especially true for the boss.

0:57:22.676 --> 0:57:25.316
<v Speaker 1>So you talked about kind of being grateful when people,

0:57:25.836 --> 0:57:27.956
<v Speaker 1>you know, make the hard point or say something that's

0:57:27.996 --> 0:57:32.156
<v Speaker 1>really vulnerable. I think expressing that really openly and especially

0:57:32.316 --> 0:57:34.636
<v Speaker 1>point about gratitude is doing that in a way with

0:57:34.796 --> 0:57:37.676
<v Speaker 1>reasons of why you appreciated it so much can be

0:57:37.796 --> 0:57:39.916
<v Speaker 1>really powerful. So, you know, I just want to say

0:57:39.916 --> 0:57:41.716
<v Speaker 1>that I really appreciated when you brought that up. It

0:57:41.796 --> 0:57:43.716
<v Speaker 1>made me think a little bit differently because the X, Y,

0:57:43.756 --> 0:57:46.396
<v Speaker 1>and Z reasons and now it's actually going to cause

0:57:46.436 --> 0:57:48.276
<v Speaker 1>me to do something different, and so thank you so

0:57:48.396 --> 0:57:51.036
<v Speaker 1>much for bringing that up. That is just a subtle

0:57:51.036 --> 0:57:53.596
<v Speaker 1>way of teaching people that what they did matters. If

0:57:53.596 --> 0:57:55.956
<v Speaker 1>their performance did something it mattered to somebody else at

0:57:55.996 --> 0:57:59.316
<v Speaker 1>the company. Another way to show mattering is just to

0:57:59.436 --> 0:58:02.036
<v Speaker 1>kind of take into account people's day to days and

0:58:02.116 --> 0:58:05.036
<v Speaker 1>ways that you might not expect. I was at a

0:58:05.156 --> 0:58:07.436
<v Speaker 1>kind of corporate talk recently where I ran into a

0:58:07.556 --> 0:58:09.996
<v Speaker 1>CEO who said that she US is a strategy. It

0:58:10.076 --> 0:58:12.076
<v Speaker 1>is a really much bigger organization than yours. It wasn't

0:58:12.116 --> 0:58:14.596
<v Speaker 1>ten people, it was like two hundred people of writing

0:58:14.676 --> 0:58:17.716
<v Speaker 1>down everybody's birthday and spending the first ten minutes of

0:58:17.796 --> 0:58:20.956
<v Speaker 1>the day wishing whoever's birthday. It was a happy birthday

0:58:21.036 --> 0:58:24.196
<v Speaker 1>via email. And in addition to just say like happy birthday,

0:58:24.316 --> 0:58:26.916
<v Speaker 1>one thing about what they've done. You know, I just

0:58:26.956 --> 0:58:28.916
<v Speaker 1>want to say, hey, happy birthday. You know I noticed

0:58:29.116 --> 0:58:31.196
<v Speaker 1>that you did well on the Q two orport. You know,

0:58:31.356 --> 0:58:33.116
<v Speaker 1>it's great that you guys are put in so much work.

0:58:33.196 --> 0:58:35.836
<v Speaker 1>Thanks so much. And what she said was that, yeah,

0:58:35.836 --> 0:58:37.636
<v Speaker 1>it's ten minutes of the day that she could have started,

0:58:37.756 --> 0:58:39.956
<v Speaker 1>you know, diving to the normal work stuff. But she'd

0:58:39.996 --> 0:58:41.796
<v Speaker 1>get back at email from each of those people that

0:58:41.916 --> 0:58:44.396
<v Speaker 1>got that birthday email that said, oh my god, you

0:58:44.516 --> 0:58:47.516
<v Speaker 1>made my day, thanks so much. Rights person's shock that

0:58:47.636 --> 0:58:49.796
<v Speaker 1>the CEO of this big company knows her birthday and

0:58:49.916 --> 0:58:52.476
<v Speaker 1>is saying something nice. Those are the simple kind of

0:58:52.516 --> 0:58:56.396
<v Speaker 1>psychological techniques that make people feel like it mattered that

0:58:56.476 --> 0:58:58.716
<v Speaker 1>I showed up at work today, Like my behaviors on

0:58:58.796 --> 0:59:01.116
<v Speaker 1>the job are making a difference for somebody, maybe not

0:59:01.276 --> 0:59:04.036
<v Speaker 1>like making a profit, but like people are paying attention.

0:59:04.516 --> 0:59:07.476
<v Speaker 1>And I think those kind of expressions can seem silly

0:59:07.676 --> 0:59:09.996
<v Speaker 1>or they seem like they don't really matter. They're superfluous,

0:59:10.036 --> 0:59:11.556
<v Speaker 1>and they take away from the real work that we

0:59:11.636 --> 0:59:14.636
<v Speaker 1>have to do on the job, but psychologically that they're

0:59:14.796 --> 0:59:17.756
<v Speaker 1>really important. They contribute to mattering, and they made people

0:59:17.876 --> 0:59:19.596
<v Speaker 1>kind of feel like the work they do is kind

0:59:19.636 --> 0:59:21.716
<v Speaker 1>of critical, that there's psyched to show up to work.

0:59:21.796 --> 0:59:24.156
<v Speaker 2>I'm humbled as I listened to all this because I'm

0:59:24.156 --> 0:59:28.676
<v Speaker 2>realizing that even my ten person team, that I can

0:59:28.956 --> 0:59:32.316
<v Speaker 2>fall short quite severely on this, and so it's really

0:59:32.436 --> 0:59:34.956
<v Speaker 2>helpful for me personally to listen to everything you've said

0:59:35.036 --> 0:59:38.756
<v Speaker 2>and just I'm just remembering a story, very brief story

0:59:38.836 --> 0:59:42.156
<v Speaker 2>of when my son was born almost ten years ago,

0:59:42.436 --> 0:59:45.676
<v Speaker 2>and Bob Iger, the CEO of Disney, sent me an

0:59:45.756 --> 0:59:50.236
<v Speaker 2>email and I was like a CEA level anchorman at

0:59:50.316 --> 0:59:54.116
<v Speaker 2>a very small part of Disney, you know, at ABC News,

0:59:54.156 --> 0:59:58.516
<v Speaker 2>which is a tiny, tiny part of what Disney does.

0:59:58.876 --> 1:00:01.396
<v Speaker 2>He sent me an email and I replied, and he replied,

1:00:01.436 --> 1:00:04.356
<v Speaker 2>and I replied. We he actually took, you know, a

1:00:04.436 --> 1:00:06.636
<v Speaker 2>non trivial amount of his time as the CEO of

1:00:06.716 --> 1:00:10.196
<v Speaker 2>one of the biggest corporations on earth to really correspond

1:00:10.276 --> 1:00:12.036
<v Speaker 2>with me about the birth of my child. And then

1:00:12.076 --> 1:00:15.556
<v Speaker 2>I extrapolate from that to how often I failed to

1:00:15.596 --> 1:00:17.636
<v Speaker 2>do that on my tiny team. And it's really a

1:00:17.716 --> 1:00:18.716
<v Speaker 2>good learning for me.

1:00:18.996 --> 1:00:21.676
<v Speaker 1>Yeah, I think it's tricky, right, because those managers you're

1:00:21.756 --> 1:00:25.396
<v Speaker 1>often you know, you're stressed out, you're time famished, you're like,

1:00:25.596 --> 1:00:27.596
<v Speaker 1>you know, kind of running around doing all this stuff

1:00:27.596 --> 1:00:29.676
<v Speaker 1>that feels like it has to get done. And I

1:00:29.756 --> 1:00:32.996
<v Speaker 1>think we just need to frame the social connection mattering

1:00:33.076 --> 1:00:35.436
<v Speaker 1>parts of stuff that has to get done too. And

1:00:35.756 --> 1:00:38.236
<v Speaker 1>the kicker though, is that, ultimately, you know, that felt

1:00:38.276 --> 1:00:40.316
<v Speaker 1>great for you that Bob sent you this email. I

1:00:40.436 --> 1:00:42.636
<v Speaker 1>bet his day was made better, Right. There are these

1:00:42.716 --> 1:00:44.756
<v Speaker 1>kind of win wins that we're missing out on on

1:00:44.876 --> 1:00:47.396
<v Speaker 1>the job because we're not focused on this stuff. But

1:00:47.516 --> 1:00:49.996
<v Speaker 1>ultimately we get kind of a kickback of that happiness

1:00:50.036 --> 1:00:52.716
<v Speaker 1>boost as a manager by kind of doing more of

1:00:52.796 --> 1:00:55.076
<v Speaker 1>this kind stuff and the sort of inclusive stuff for

1:00:55.116 --> 1:00:56.036
<v Speaker 1>our employees too.

1:00:56.076 --> 1:00:59.316
<v Speaker 3>Make you a very convincing case. Lori Scanos well.

1:00:59.316 --> 1:01:01.756
<v Speaker 1>Dan, thank you so much. I'm so grateful that you

1:01:01.836 --> 1:01:03.756
<v Speaker 1>took the time to chat with me. I learned something

1:01:03.876 --> 1:01:05.796
<v Speaker 1>new every single time I talked to you, and I

1:01:05.876 --> 1:01:08.916
<v Speaker 1>did this time as well, and so just huge gratitude,

1:01:09.196 --> 1:01:10.156
<v Speaker 1>so much for coming on the show.

1:01:10.316 --> 1:01:12.436
<v Speaker 2>Likewise, I send that gratitude right back at you, and

1:01:12.596 --> 1:01:15.276
<v Speaker 2>I learn a ton of listening to you, especially in

1:01:15.356 --> 1:01:17.036
<v Speaker 2>these last five to seven minutes.

1:01:17.076 --> 1:01:17.556
<v Speaker 3>So thank you.