WEBVTT - The State of the Cybersecurity Industry

0:00:00.000 --> 0:00:01.920
<v Speaker 1>All right, folks, we want to get to some news today.

0:00:02.200 --> 0:00:04.800
<v Speaker 1>DP World. It's one of the world's largest port operators,

0:00:04.800 --> 0:00:07.760
<v Speaker 1>struggling to work through a backlog of thirty thousand shipping

0:00:07.760 --> 0:00:10.720
<v Speaker 1>containers piled up at ports across Australia as the company

0:00:10.720 --> 0:00:14.360
<v Speaker 1>resumes operations after a cyber attack. This is definitely our world.

0:00:14.440 --> 0:00:18.160
<v Speaker 1>And on top of that, something like AI, artificial intelligence,

0:00:18.200 --> 0:00:22.400
<v Speaker 1>which by twenty twenty five, according to some research, lack

0:00:22.440 --> 0:00:25.200
<v Speaker 1>of talent or human failure, will be responsible for over

0:00:25.280 --> 0:00:29.280
<v Speaker 1>half of significant cyber incidents that will be AI.

0:00:29.960 --> 0:00:32.199
<v Speaker 2>Well, we are living in difficult times. We've got a

0:00:32.200 --> 0:00:35.520
<v Speaker 2>perfect voice on all of this. Our next guest participated

0:00:35.520 --> 0:00:37.400
<v Speaker 2>with you, Carol in the recent nine to eleven Memorial

0:00:37.440 --> 0:00:40.760
<v Speaker 2>and Museum Summit on Security. A conversation with you on

0:00:40.920 --> 0:00:43.519
<v Speaker 2>cyber threats and understanding the impact that they can have

0:00:43.680 --> 0:00:44.440
<v Speaker 2>on organizations.

0:00:44.440 --> 0:00:46.000
<v Speaker 1>And we do want to point out the museum supported

0:00:46.000 --> 0:00:48.159
<v Speaker 1>by Michael our Bloomberg of course, founder of Bloomberg LP

0:00:48.200 --> 0:00:51.400
<v Speaker 1>and Bloomberg Philanthropies. Great to be talking once again with

0:00:51.479 --> 0:00:54.160
<v Speaker 1>Wendy Thomas. She's CEO at Secure Work. She's on Zoom

0:00:54.480 --> 0:00:56.920
<v Speaker 1>from Atlanta, Georgia. Wendy, it is good to have you

0:00:57.000 --> 0:00:58.760
<v Speaker 1>back with us. It does feel like, you know, we

0:00:58.800 --> 0:01:01.800
<v Speaker 1>were prepping this morning and talking about you coming on,

0:01:01.960 --> 0:01:04.680
<v Speaker 1>and it's like every day there's something in terms of

0:01:04.720 --> 0:01:08.440
<v Speaker 1>cyber attacks set the landscape. It's become kind of part

0:01:08.480 --> 0:01:10.840
<v Speaker 1>of the norm of our world. But talk to us

0:01:10.840 --> 0:01:14.040
<v Speaker 1>about cyber threats, the kind of trends we are seeing,

0:01:14.120 --> 0:01:17.360
<v Speaker 1>where they're coming from, the typical kinds of incidents, if

0:01:17.360 --> 0:01:18.440
<v Speaker 1>you will, And welcome back, by.

0:01:18.319 --> 0:01:22.200
<v Speaker 3>The way, thank you, glad to be here. Look, I mean,

0:01:22.400 --> 0:01:24.520
<v Speaker 3>the average cost of a breach for a business in

0:01:24.560 --> 0:01:26.399
<v Speaker 3>the US here to date this year is nearly ten

0:01:26.440 --> 0:01:30.840
<v Speaker 3>million dollars apiece, and the global cost of cybercrime it's

0:01:30.880 --> 0:01:32.920
<v Speaker 3>expected to be three x what it was just a

0:01:32.959 --> 0:01:35.960
<v Speaker 3>decade ago. We're talking about a transfer of wealth in

0:01:36.000 --> 0:01:38.640
<v Speaker 3>the wrong direction that's probably the greatest in our history.

0:01:39.240 --> 0:01:41.199
<v Speaker 3>So when we look across the landscape, to your point,

0:01:41.280 --> 0:01:44.600
<v Speaker 3>it is happening every single day. We're tracking about one

0:01:44.680 --> 0:01:48.160
<v Speaker 3>hundred and thirty five active threat groups and their activities

0:01:48.200 --> 0:01:52.680
<v Speaker 3>are bucketed primarily into traditional cybercrime right just looking to

0:01:52.800 --> 0:01:57.560
<v Speaker 3>extract profits. Nation state activity, which is clearly up in

0:01:57.600 --> 0:02:01.720
<v Speaker 3>the wake of geopolitical events, and then activists who are

0:02:01.760 --> 0:02:05.800
<v Speaker 3>concerned about those events and making their voice heard through

0:02:06.280 --> 0:02:10.919
<v Speaker 3>a variety of cyber attacks. So we see those activities continuing,

0:02:11.360 --> 0:02:15.000
<v Speaker 3>and as those three sets of actors continue to leverage

0:02:15.320 --> 0:02:20.040
<v Speaker 3>tried and true techniques scanning for software vulnerabilities and exploiting those,

0:02:20.400 --> 0:02:24.040
<v Speaker 3>stealing credentials to log in and parade as someone else,

0:02:24.840 --> 0:02:28.000
<v Speaker 3>and then sending those fishing emails which we've all received

0:02:28.200 --> 0:02:32.000
<v Speaker 3>around certain topics. You click on those and then you've

0:02:32.000 --> 0:02:35.240
<v Speaker 3>given them access to the castle. So we just see

0:02:35.280 --> 0:02:40.320
<v Speaker 3>the same actors using the same attack vectors and continuing

0:02:40.320 --> 0:02:41.120
<v Speaker 3>to be successful.

0:02:41.320 --> 0:02:47.000
<v Speaker 2>Wendy, is there some sort of geographical profile of these

0:02:47.440 --> 0:02:50.000
<v Speaker 2>different state and non state actors, I mean, is there

0:02:50.000 --> 0:02:51.400
<v Speaker 2>a part of the world that they tend to come

0:02:51.400 --> 0:02:52.680
<v Speaker 2>from or is it truly global?

0:02:54.840 --> 0:02:58.480
<v Speaker 3>Well, we certainly see them sourcing talent around the globe,

0:02:58.760 --> 0:03:03.800
<v Speaker 3>but in terms of state actors and cybercrime groups, we

0:03:03.880 --> 0:03:07.160
<v Speaker 3>see those coming out of China and Russia primarily respectively,

0:03:07.560 --> 0:03:11.400
<v Speaker 3>but certainly Aroan, North Korea and others are active on

0:03:11.440 --> 0:03:15.240
<v Speaker 3>the cyber stage. But cyber criminal groups, which are purely

0:03:15.320 --> 0:03:19.280
<v Speaker 3>profit motivated, they do source talent, and unfortunately they use

0:03:19.320 --> 0:03:22.280
<v Speaker 3>some of the same business models that our businesses do

0:03:22.520 --> 0:03:27.760
<v Speaker 3>ransomware as a service, where different groups specialize in either

0:03:28.280 --> 0:03:32.280
<v Speaker 3>stealing those credentials, writing the malware, or other pieces of

0:03:32.320 --> 0:03:38.240
<v Speaker 3>the supplied attack chain. They are able to specialize and

0:03:38.280 --> 0:03:42.400
<v Speaker 3>then create business models for easy access for less sophisticated

0:03:42.800 --> 0:03:47.360
<v Speaker 3>criminals to smash and grab and extract those rents.

0:03:47.640 --> 0:03:49.880
<v Speaker 1>And they're moving more quickly right the time that they

0:03:50.120 --> 0:03:52.720
<v Speaker 1>breach into your network and then the time they do

0:03:53.120 --> 0:03:56.080
<v Speaker 1>some kind of attack. I remember a statistic when we talked.

0:03:56.080 --> 0:03:58.240
<v Speaker 1>It's now I think something like less than a day,

0:03:58.320 --> 0:03:59.520
<v Speaker 1>less than twenty four hours.

0:04:01.240 --> 0:04:04.160
<v Speaker 3>It is on average this past year. It's from the

0:04:04.240 --> 0:04:07.400
<v Speaker 3>time of intrusion to the time of breach, it's less

0:04:07.440 --> 0:04:10.440
<v Speaker 3>than twenty four hours. It was about five days a

0:04:10.520 --> 0:04:13.920
<v Speaker 3>year ago. And what we see, unfortunately, is that in

0:04:14.000 --> 0:04:17.760
<v Speaker 3>about ten percent of those cases it's less than five hours.

0:04:18.279 --> 0:04:22.599
<v Speaker 3>And so when we talk to CEOs and CIOs about

0:04:22.640 --> 0:04:27.560
<v Speaker 3>protecting their organization, it really is all about time, time

0:04:27.640 --> 0:04:31.440
<v Speaker 3>to detect, time to respond, and that's where the power

0:04:31.560 --> 0:04:36.080
<v Speaker 3>of artificial intelligence really comes into play to turn that

0:04:36.200 --> 0:04:37.440
<v Speaker 3>back against the adversary.

0:04:38.200 --> 0:04:40.560
<v Speaker 2>How does the AI? How does that work? When it

0:04:40.560 --> 0:04:43.880
<v Speaker 2>comes to AI? I mean, take us through the process here.

0:04:45.680 --> 0:04:47.839
<v Speaker 3>Sure. So when you think about a technology like secure

0:04:47.880 --> 0:04:53.760
<v Speaker 3>works has where we're using artificial intelligence to really model

0:04:53.800 --> 0:04:57.200
<v Speaker 3>and amplify what we see in terms of adversary behavior

0:04:57.320 --> 0:04:59.720
<v Speaker 3>inside of a network. So it's one thing to use

0:05:00.120 --> 0:05:03.360
<v Speaker 3>ware to detect when they're deploying malware in an organization,

0:05:03.880 --> 0:05:06.920
<v Speaker 3>but it's another thing to know that the CEO's behavior

0:05:07.000 --> 0:05:11.839
<v Speaker 3>online or accessing certain information is unusual or anomalists. AI

0:05:11.960 --> 0:05:16.039
<v Speaker 3>can help you not only understand what's anomalists, but put

0:05:16.080 --> 0:05:18.440
<v Speaker 3>together much more data more quickly to say that it

0:05:18.480 --> 0:05:21.880
<v Speaker 3>is both anomalists and malicious. And the ability to detect

0:05:21.880 --> 0:05:25.200
<v Speaker 3>that quickly, to prioritize that, to raise it up to attention,

0:05:25.839 --> 0:05:28.560
<v Speaker 3>and then for the system to orchestrate the response to

0:05:28.600 --> 0:05:33.400
<v Speaker 3>protect the network is incredibly important. Speed security has to

0:05:33.440 --> 0:05:35.239
<v Speaker 3>move the speed of business, Wendy.

0:05:35.279 --> 0:05:38.400
<v Speaker 1>When you guys have either a new client or existing client,

0:05:38.520 --> 0:05:42.039
<v Speaker 1>I mean tell us are most are a lot of organizations.

0:05:42.040 --> 0:05:45.200
<v Speaker 1>It could be nonprofits as well as publicly held companies

0:05:45.320 --> 0:05:49.640
<v Speaker 1>or small companies, midsized companies. Are they? I guess I'm

0:05:49.680 --> 0:05:53.400
<v Speaker 1>asking are most institutions unprepared under prepared?

0:05:55.839 --> 0:06:01.040
<v Speaker 3>Unfortunately, most organizations are more vulnerable than they and it

0:06:01.080 --> 0:06:03.560
<v Speaker 3>may be that they've done a great job of protecting

0:06:03.640 --> 0:06:08.919
<v Speaker 3>their own assets, but they are inextricably linked with other vendors,

0:06:08.960 --> 0:06:13.640
<v Speaker 3>other suppliers, and thinking about your security as having to

0:06:13.720 --> 0:06:17.760
<v Speaker 3>secure those who are interoperating with your organization and your

0:06:17.839 --> 0:06:21.080
<v Speaker 3>systems as much as you secure your own castle is

0:06:21.120 --> 0:06:25.400
<v Speaker 3>probably the most important. But the good news is that

0:06:25.680 --> 0:06:30.800
<v Speaker 3>most cyber attacks, especially from cyber criminals, are absolutely opportunistic

0:06:31.320 --> 0:06:34.720
<v Speaker 3>and so just creating some degree of friction that makes

0:06:34.720 --> 0:06:37.680
<v Speaker 3>it more difficult for them to find that on locked

0:06:37.720 --> 0:06:41.240
<v Speaker 3>back door goes a long way in terms of, if

0:06:41.320 --> 0:06:45.760
<v Speaker 3>not preventing breaches, absolutely mitigating the impact to the business. No.

0:06:45.880 --> 0:06:48.000
<v Speaker 1>I remember when we talked and I came in kind

0:06:48.040 --> 0:06:52.680
<v Speaker 1>of hot and heavy into our studio on the Monday,

0:06:52.760 --> 0:06:55.560
<v Speaker 1>was after sixty Minutes had aired a report. It was

0:06:55.600 --> 0:06:57.640
<v Speaker 1>about the Five Eyes and this was the five security

0:06:57.680 --> 0:07:02.880
<v Speaker 1>service heads or spy chiefs the US, UK, Canada, Australia,

0:07:02.960 --> 0:07:05.800
<v Speaker 1>New Zealand, New Zealand and they had taken a trip

0:07:05.800 --> 0:07:08.360
<v Speaker 1>to Silicon Valley and they were talking about the greatest

0:07:08.360 --> 0:07:11.400
<v Speaker 1>threat to innovation in the countries of the Five Eyes,

0:07:11.440 --> 0:07:15.720
<v Speaker 1>and that was the threat and specifically Chinese industrial espionage,

0:07:15.720 --> 0:07:18.720
<v Speaker 1>which I think is kind of timely considering this week

0:07:18.760 --> 0:07:23.560
<v Speaker 1>we've got the meeting of President g and President President Biden. Frontemies.

0:07:23.600 --> 0:07:26.200
<v Speaker 1>If you will need each other but also are very

0:07:26.200 --> 0:07:28.360
<v Speaker 1>wary of each other, I think is a safe way

0:07:28.400 --> 0:07:32.800
<v Speaker 1>of saying. But this idea of digital attacks, cyber attacks

0:07:33.320 --> 0:07:38.360
<v Speaker 1>about getting into an organization industrial espionage, whether it's IP,

0:07:39.160 --> 0:07:41.600
<v Speaker 1>you know, strategy at a company. I mean, is this

0:07:41.680 --> 0:07:43.080
<v Speaker 1>happening more and more.

0:07:44.760 --> 0:07:48.320
<v Speaker 3>So? China is absolutely the most active nation state that

0:07:48.360 --> 0:07:52.000
<v Speaker 3>we see from a cyber perspective, and we watched them

0:07:52.000 --> 0:07:55.160
<v Speaker 3>evolve over time. So in the past, those threat groups

0:07:55.200 --> 0:07:58.280
<v Speaker 3>have had a reputation for sort of smash and grab,

0:07:58.760 --> 0:08:02.400
<v Speaker 3>so steal that intellectual property around something that's important of

0:08:02.520 --> 0:08:07.720
<v Speaker 3>electric battery development or even agricultural innovation and scale, and

0:08:07.800 --> 0:08:10.480
<v Speaker 3>so that emphasis was really about just achieving the objective

0:08:11.000 --> 0:08:14.360
<v Speaker 3>as quickly as possible. But what we've seen more recently

0:08:14.480 --> 0:08:16.840
<v Speaker 3>is that a growing number of Chinese threat groups have

0:08:16.960 --> 0:08:21.400
<v Speaker 3>demonstrated an increasing focus on stealth and operational security and

0:08:21.440 --> 0:08:25.520
<v Speaker 3>their intrusions, and so it is often difficult for organizations

0:08:25.560 --> 0:08:27.800
<v Speaker 3>to know that the Chinese are in fact inside of

0:08:27.840 --> 0:08:32.240
<v Speaker 3>their networks and able to over a sustained period of

0:08:32.280 --> 0:08:36.920
<v Speaker 3>time not only collect information, but determine what information is

0:08:37.000 --> 0:08:40.040
<v Speaker 3>most valuable and important to them, and do so leaving

0:08:40.040 --> 0:08:44.600
<v Speaker 3>a minimal intrusion footprint by leveraging a set of defense

0:08:44.679 --> 0:08:50.080
<v Speaker 3>evasion techniques that we've seen increasingly in place.

0:08:50.920 --> 0:08:52.640
<v Speaker 2>Hey, one thing, Wendy, I always like to ask people

0:08:52.679 --> 0:08:56.360
<v Speaker 2>in your positions are just how you conduct yourself as

0:08:56.400 --> 0:09:01.080
<v Speaker 2>a normal consumer online. You know what is possible, you

0:09:01.120 --> 0:09:03.720
<v Speaker 2>know what to watch out for, of course, but you

0:09:03.760 --> 0:09:07.600
<v Speaker 2>also probably do online banking, and you probably have many,

0:09:07.640 --> 0:09:11.760
<v Speaker 2>many passwords for consumer facing websites. How do you do it?

0:09:14.320 --> 0:09:18.680
<v Speaker 3>I do have a little extra vigilance around my online

0:09:18.720 --> 0:09:22.520
<v Speaker 3>activities and persona as you might imagine. First and foremost,

0:09:22.559 --> 0:09:26.920
<v Speaker 3>I do use separate devices for doing things like online banking.

0:09:27.520 --> 0:09:29.800
<v Speaker 3>One of the most important things you can do is

0:09:29.880 --> 0:09:34.880
<v Speaker 3>absolutely difficult and unique passwords for your online activity. I'm

0:09:34.880 --> 0:09:38.960
<v Speaker 3>sure all of you have received emails where your password

0:09:39.040 --> 0:09:43.160
<v Speaker 3>has been stolen, and therefore if it is able to

0:09:43.200 --> 0:09:46.640
<v Speaker 3>access any other application online that you're using, it's really

0:09:46.679 --> 0:09:50.360
<v Speaker 3>important that you have a diversity of passwords and that

0:09:50.400 --> 0:09:54.120
<v Speaker 3>you have secured the location of those passwords. No putting

0:09:54.160 --> 0:09:56.560
<v Speaker 3>those in your phone notes or that type of thing

0:09:56.600 --> 0:10:00.720
<v Speaker 3>when they're accessible. So for me, it's those things plus

0:10:00.800 --> 0:10:04.680
<v Speaker 3>just vigilance being very thoughtful around the emails that I get.

0:10:05.280 --> 0:10:07.920
<v Speaker 3>I rarely click on links even though they appear to

0:10:07.920 --> 0:10:11.040
<v Speaker 3>be from family members or others. But it's just about

0:10:11.080 --> 0:10:16.199
<v Speaker 3>a heightened awareness and carefulness in terms of your digital.

0:10:15.880 --> 0:10:18.040
<v Speaker 2>Foot two factor authentication always.

0:10:19.200 --> 0:10:22.240
<v Speaker 3>Always, there are very inexpensive ways for you to be

0:10:22.280 --> 0:10:25.160
<v Speaker 3>able to do that that aren't just necessarily your your

0:10:25.200 --> 0:10:28.240
<v Speaker 3>phone versus your iPad, but things like ub keys and

0:10:28.280 --> 0:10:31.720
<v Speaker 3>others are are a great way to just provide that

0:10:31.840 --> 0:10:34.800
<v Speaker 3>extra layer of friction. As I said, lock that back

0:10:34.840 --> 0:10:38.080
<v Speaker 3>door and that cyber criminal will move to a much easier,

0:10:39.080 --> 0:10:39.840
<v Speaker 3>easier target.

0:10:39.920 --> 0:10:43.640
<v Speaker 2>What about like you mentioned, strong and unique passwords, I will,

0:10:43.760 --> 0:10:46.400
<v Speaker 2>I will. I've used for a decade a password manager.

0:10:46.440 --> 0:10:50.080
<v Speaker 2>It is the most painful process. I will tell you

0:10:50.160 --> 0:10:54.000
<v Speaker 2>that do you use a password It's the only way

0:10:54.000 --> 0:10:56.199
<v Speaker 2>to It's the only way to have strong and unique passwords.

0:10:56.400 --> 0:10:57.880
<v Speaker 2>I mean, do you do is that? Do you agree?

0:10:57.960 --> 0:10:59.079
<v Speaker 2>Is that the only way to do it?

0:10:59.080 --> 0:11:02.040
<v Speaker 3>It is a great way is to use a password manager,

0:11:02.040 --> 0:11:04.640
<v Speaker 3>but even those are not full proof. So again, as

0:11:04.679 --> 0:11:09.080
<v Speaker 3>you think about defense and layers of your environment, so

0:11:09.160 --> 0:11:14.280
<v Speaker 3>that physical multi factor authentication in addition to the password managers.

0:11:14.760 --> 0:11:18.520
<v Speaker 3>It's just that diversification of multiple steps in the process,

0:11:18.559 --> 0:11:21.760
<v Speaker 3>which to your point is not very fun, but it

0:11:21.840 --> 0:11:25.680
<v Speaker 3>is a way to prevent your identity or or your

0:11:25.800 --> 0:11:28.480
<v Speaker 3>financial access to be stolen.

0:11:28.559 --> 0:11:30.040
<v Speaker 2>You know how much fun I am, Carol. I once

0:11:30.080 --> 0:11:32.840
<v Speaker 2>got password managers form my parents for Christmas one year.

0:11:32.920 --> 0:11:33.960
<v Speaker 2>That's how much fun I am.

0:11:34.679 --> 0:11:38.800
<v Speaker 3>You are a good son, That's really Oh my god.

0:11:38.840 --> 0:11:41.079
<v Speaker 1>We do a lot of talking about passwords and protecting,

0:11:41.440 --> 0:11:44.640
<v Speaker 1>certainly at home. What are there you know, it's interesting

0:11:45.200 --> 0:11:47.000
<v Speaker 1>a lot of your businesses in the US, but your

0:11:47.040 --> 0:11:50.760
<v Speaker 1>global and I'm just curious. You know, in terms of

0:11:50.920 --> 0:11:53.520
<v Speaker 1>the growth of your company you're publicly held, you know

0:11:53.720 --> 0:11:56.959
<v Speaker 1>where is you know where is the business side growing

0:11:57.000 --> 0:11:58.120
<v Speaker 1>the most for you guys.

0:12:00.120 --> 0:12:02.640
<v Speaker 3>So you're right. So cure Works is about forty percent

0:12:03.280 --> 0:12:06.280
<v Speaker 3>outside of the US, and we definitely see the fastest

0:12:06.320 --> 0:12:09.960
<v Speaker 3>growth outside of the US in terms of security maturity.

0:12:10.000 --> 0:12:14.040
<v Speaker 3>A lot of US organizations, especially financial institutions, were early

0:12:14.080 --> 0:12:19.719
<v Speaker 3>adopters of cybersecurity defenses for both reasons of protecting their

0:12:19.760 --> 0:12:23.120
<v Speaker 3>business as well as for compliance reasons, and we see

0:12:23.120 --> 0:12:28.240
<v Speaker 3>that adoption accelerating pretty rapidly outside of the US, not

0:12:28.480 --> 0:12:31.520
<v Speaker 3>just as new laws are put in place around requiring

0:12:31.559 --> 0:12:35.680
<v Speaker 3>certain cybersecurity elements and data protection elements, but also just

0:12:35.720 --> 0:12:40.240
<v Speaker 3>as those organizations come under attack and realize how important

0:12:40.240 --> 0:12:42.600
<v Speaker 3>it is to make the investment, and that making the

0:12:42.640 --> 0:12:47.360
<v Speaker 3>investment and prevention is much less expensive than a breach.

0:12:47.840 --> 0:12:49.400
<v Speaker 1>And I am curious too. We talked a little bit

0:12:49.440 --> 0:12:52.199
<v Speaker 1>about AI, you know, and I know when we first talked,

0:12:52.240 --> 0:12:56.559
<v Speaker 1>we got into this, you know, and I kicked off

0:12:56.920 --> 0:13:01.000
<v Speaker 1>our conversation about Gartner. And by twenty twenty five, lack

0:13:01.040 --> 0:13:03.280
<v Speaker 1>of talent or human failure will be responsible for over

0:13:03.320 --> 0:13:06.960
<v Speaker 1>half of significant cyber incidents. By twenty twenty five, the

0:13:06.960 --> 0:13:11.880
<v Speaker 1>consumerization of AI enabled fraud will fundamentally change enterprise attack service,

0:13:12.120 --> 0:13:15.400
<v Speaker 1>driving more outsourcing of enterprise trust and focus on security

0:13:15.520 --> 0:13:19.480
<v Speaker 1>education and awareness. So AI, the good, the bad, and ugly,

0:13:19.559 --> 0:13:22.400
<v Speaker 1>Like we all like to talk about, how is AI

0:13:22.520 --> 0:13:26.040
<v Speaker 1>being helpful for you guys as you move forward, how

0:13:26.120 --> 0:13:30.160
<v Speaker 1>is it also the preventing or presenting new challenges in

0:13:30.240 --> 0:13:32.480
<v Speaker 1>terms of digital attack cyber attacks?

0:13:33.960 --> 0:13:36.400
<v Speaker 3>Well, as you and I have discussed, I absolutely view

0:13:36.600 --> 0:13:39.560
<v Speaker 3>AI in the lens of the power and the peril.

0:13:40.360 --> 0:13:44.640
<v Speaker 3>And when I think about the power, it absolutely has

0:13:44.760 --> 0:13:51.280
<v Speaker 3>enabled us to process protections for organizations faster. You can

0:13:51.280 --> 0:13:55.440
<v Speaker 3>collect more data, filter through more quickly, translate chat on

0:13:55.480 --> 0:13:59.679
<v Speaker 3>the dark web more quickly, and understand context around planned attacks.

0:14:00.160 --> 0:14:02.720
<v Speaker 3>All of those things are really powerful to again, as

0:14:02.800 --> 0:14:05.800
<v Speaker 3>I said, to text something quickly and respond in an

0:14:05.840 --> 0:14:09.520
<v Speaker 3>automated way so that that dwell time of twenty four

0:14:09.559 --> 0:14:13.360
<v Speaker 3>hours or five hours it doesn't translate into a breach

0:14:13.440 --> 0:14:16.680
<v Speaker 3>for you. The paral side of that is we certainly

0:14:16.760 --> 0:14:21.520
<v Speaker 3>see the ability for adversaries to leverage AI to attack,

0:14:22.160 --> 0:14:26.520
<v Speaker 3>and whether it's the use of things like deep fakes

0:14:26.680 --> 0:14:31.600
<v Speaker 3>or even just making those phishing emails more believable, more

0:14:31.720 --> 0:14:36.600
<v Speaker 3>visually accurate. The language is exactly the way that your

0:14:37.680 --> 0:14:40.160
<v Speaker 3>institution would speak to you. They might have a little

0:14:40.160 --> 0:14:43.240
<v Speaker 3>bit of personalized information in there. And so when we

0:14:43.280 --> 0:14:49.080
<v Speaker 3>think about the thread actor community sharing learnings around how

0:14:49.120 --> 0:14:53.440
<v Speaker 3>to use AI, answering questions and forums with each other

0:14:53.600 --> 0:14:57.080
<v Speaker 3>about how to best leverage this new technology to attack,

0:14:57.640 --> 0:15:04.400
<v Speaker 3>we absolutely have to as a as a set of individuals, citizens, companies,

0:15:04.600 --> 0:15:10.120
<v Speaker 3>security companies, and as governments think about collaborating together as

0:15:10.160 --> 0:15:14.840
<v Speaker 3>a community to advance both AI and our protections against

0:15:14.880 --> 0:15:18.560
<v Speaker 3>its use against those of us who are trying to

0:15:18.640 --> 0:15:19.560
<v Speaker 3>use it in the right way.

0:15:20.160 --> 0:15:25.640
<v Speaker 2>We're speaking right now with Wendy Thomas. She is the

0:15:25.680 --> 0:15:29.160
<v Speaker 2>CEO at Secure Works, joining us on zoom from Atlanta. Wendy,

0:15:29.640 --> 0:15:32.000
<v Speaker 2>before we let you go, give me an idea of

0:15:32.000 --> 0:15:35.000
<v Speaker 2>the way that budgets have shifted around IT spending or

0:15:35.040 --> 0:15:38.080
<v Speaker 2>security spending such as this just in your time at

0:15:38.120 --> 0:15:40.920
<v Speaker 2>Secure Works, you know in terms of percentages, like when

0:15:40.920 --> 0:15:44.080
<v Speaker 2>the c suite is planning out the next year, next

0:15:44.080 --> 0:15:46.560
<v Speaker 2>five years, how much of that funding now, how much

0:15:46.560 --> 0:15:50.000
<v Speaker 2>of their spend is going to keeping their own systems safe.

0:15:51.720 --> 0:15:54.600
<v Speaker 3>So we think about it in terms of IT spend

0:15:54.600 --> 0:15:57.040
<v Speaker 3>as a percent of revenue, and then security spend as

0:15:57.080 --> 0:16:00.080
<v Speaker 3>a relative percentage of that it spend. And in the

0:15:59.880 --> 0:16:03.360
<v Speaker 3>times of everyone digitizing their business, and particularly when we

0:16:03.400 --> 0:16:08.200
<v Speaker 3>went through remote work during COVID, that digitization spend accelerated.

0:16:08.720 --> 0:16:11.640
<v Speaker 3>But what we've seen particularly is that the security portion

0:16:11.720 --> 0:16:14.440
<v Speaker 3>of that it spend, it can now be as much

0:16:14.480 --> 0:16:18.040
<v Speaker 3>as forty or fifty percent of that which is just

0:16:18.080 --> 0:16:20.520
<v Speaker 3>a function right now of where the investment needs to

0:16:20.560 --> 0:16:24.160
<v Speaker 3>go relative to the threat in the landscape. That will

0:16:24.200 --> 0:16:27.640
<v Speaker 3>normalize over time, but it is definitely growing as a

0:16:27.920 --> 0:16:30.640
<v Speaker 3>as a percent of revenue. Just given the environment in

0:16:30.680 --> 0:16:33.000
<v Speaker 3>which all these organizations are operating.

0:16:33.720 --> 0:16:35.560
<v Speaker 2>It's interesting to see the way that it's shifted.

0:16:35.760 --> 0:16:36.080
<v Speaker 1>Yeah.

0:16:36.120 --> 0:16:40.720
<v Speaker 2>Absolutely, I mean anecdotally, Carol. I mean, I don't know

0:16:40.720 --> 0:16:43.160
<v Speaker 2>what it's it's gone from like front and center in

0:16:43.240 --> 0:16:46.640
<v Speaker 2>terms of the way that we're trained to think about

0:16:47.000 --> 0:16:49.600
<v Speaker 2>incoming emails, the way we're training to stay safe online.

0:16:49.640 --> 0:16:52.040
<v Speaker 2>I mean, it's such a big part of what companies

0:16:52.080 --> 0:16:54.600
<v Speaker 2>do these days, because, as you mentioned, the risks are

0:16:54.680 --> 0:16:55.280
<v Speaker 2>so huge.

0:16:55.520 --> 0:16:58.280
<v Speaker 1>Yeah, I think about it. You know, it's just everything

0:16:58.360 --> 0:17:01.320
<v Speaker 1>is digital, everything is you know, it's so easy. There's

0:17:01.320 --> 0:17:04.359
<v Speaker 1>probably so many entry points. And you're right, Danma mean,

0:17:04.440 --> 0:17:08.560
<v Speaker 1>our security is pretty extreme, but you understand why, hey,

0:17:09.400 --> 0:17:12.440
<v Speaker 1>in terms of the nitty gritty of your business. And

0:17:12.560 --> 0:17:14.800
<v Speaker 1>you and I talked about this before, but since we've

0:17:14.840 --> 0:17:17.240
<v Speaker 1>got you back again, we're in this. It was a

0:17:17.280 --> 0:17:20.480
<v Speaker 1>funny market day, it was kind of quiet. We're waiting

0:17:20.520 --> 0:17:22.440
<v Speaker 1>for a lot of things. When you look at the

0:17:22.480 --> 0:17:26.920
<v Speaker 1>outlook six to twelve months, how does the economy feel

0:17:26.960 --> 0:17:28.919
<v Speaker 1>for you guys? And you obviously have a lot of

0:17:28.960 --> 0:17:32.760
<v Speaker 1>clients that play into so many different sectors of the economy.

0:17:32.880 --> 0:17:34.760
<v Speaker 1>So how does it look or what are you hearing

0:17:34.760 --> 0:17:37.600
<v Speaker 1>from them?

0:17:37.320 --> 0:17:41.920
<v Speaker 3>We have seen pretty similar behavior, i'd say, throughout this year,

0:17:42.040 --> 0:17:46.080
<v Speaker 3>so nothing has changed in recent weeks per se. But

0:17:46.160 --> 0:17:50.080
<v Speaker 3>what we see is a general level of optimistic caution.

0:17:51.000 --> 0:17:54.160
<v Speaker 3>So it's not that businesses are not investing. They absolutely are,

0:17:54.880 --> 0:17:59.119
<v Speaker 3>whether it's in security or digital transformation or other expansions

0:17:59.160 --> 0:18:01.639
<v Speaker 3>of their business, but they are just doing so with

0:18:01.720 --> 0:18:05.480
<v Speaker 3>a level of scrutiny around that spend to ensure that

0:18:05.680 --> 0:18:08.879
<v Speaker 3>one they have the right partner and they do a

0:18:08.920 --> 0:18:13.840
<v Speaker 3>lot of that through referenceable other customers. Two that they

0:18:13.880 --> 0:18:17.439
<v Speaker 3>can measure the return on that investment, and three they

0:18:17.480 --> 0:18:20.760
<v Speaker 3>have flexibility over time for that investment to remain valuable

0:18:20.800 --> 0:18:24.200
<v Speaker 3>to their business as it can evolve with their changes

0:18:24.280 --> 0:18:25.960
<v Speaker 3>and strategy and approach.

0:18:26.640 --> 0:18:29.000
<v Speaker 1>All right, well, good stuff is always. Thank you so much.

0:18:29.160 --> 0:18:30.600
<v Speaker 1>I'm so glad we were able to check in with

0:18:30.680 --> 0:18:34.040
<v Speaker 1>you again and really appreciate all the time. Wendy be well.

0:18:34.080 --> 0:18:36.600
<v Speaker 1>Wendy Thomas. She's the CEO of Secure Works, joining us

0:18:36.640 --> 0:18:38.400
<v Speaker 1>on Zoom from Atlanta, Georgia,