1 00:00:00,200 --> 00:00:00,920 Speaker 1: Roan Anian. 2 00:00:01,000 --> 00:00:03,320 Speaker 2: The problem is he goes every time they sell a flush, 3 00:00:03,560 --> 00:00:04,560 Speaker 2: they make five bucks. 4 00:00:04,640 --> 00:00:05,240 Speaker 3: New answer. 5 00:00:05,480 --> 00:00:06,240 Speaker 4: This takes race. 6 00:00:08,000 --> 00:00:09,800 Speaker 2: It really is the only state. 7 00:00:09,600 --> 00:00:10,320 Speaker 5: Of the country. 8 00:00:10,560 --> 00:00:14,560 Speaker 4: It's not a mandatory seaboat. You take that liver of diving. 9 00:00:14,600 --> 00:00:42,640 Speaker 4: We'll f freaking serious, the car Doctor. 10 00:00:42,760 --> 00:00:44,199 Speaker 2: You got to look at the positive, I said, if 11 00:00:44,200 --> 00:00:46,600 Speaker 2: they continue to sell those flushes, that means though service 12 00:00:46,600 --> 00:00:48,879 Speaker 2: writers can buy an awful lot of lawn furniture, and 13 00:00:49,320 --> 00:00:51,040 Speaker 2: at least the lawn furniture industry is going to be 14 00:00:51,040 --> 00:00:51,520 Speaker 2: doing well. 15 00:00:51,600 --> 00:00:55,200 Speaker 1: Welcome to the radio home of ron Ananian, the Car Doctor. 16 00:00:55,480 --> 00:00:58,560 Speaker 1: Since nineteen ninety one, this is where car owners the 17 00:00:58,600 --> 00:01:02,920 Speaker 1: world overturned to for their definitive opinion on automotive repair. 18 00:01:03,400 --> 00:01:06,200 Speaker 1: If your mechanics giving you a busy signal, pick. 19 00:01:06,080 --> 00:01:07,479 Speaker 2: Up the phone and call in. 20 00:01:07,959 --> 00:01:09,479 Speaker 6: The garage doors. 21 00:01:09,240 --> 00:01:11,120 Speaker 2: Are open, but I am here to take your call 22 00:01:11,520 --> 00:01:13,800 Speaker 2: at eight five five five six oh ninety nine hundred 23 00:01:13,840 --> 00:01:14,160 Speaker 2: and now. 24 00:01:14,720 --> 00:01:17,120 Speaker 7: The most dramatic license plate of all has to be 25 00:01:17,160 --> 00:01:26,559 Speaker 7: in New Hampshire's, which says livy or done well. 26 00:01:26,720 --> 00:01:29,040 Speaker 8: I'm certainly not going to move there. 27 00:01:29,280 --> 00:01:35,560 Speaker 2: He Ronnie and I can understand that. Welcome to our 28 00:01:35,640 --> 00:01:39,559 Speaker 2: newest card doctor affiliate WNNH, New Hampshire, as we thank 29 00:01:39,640 --> 00:01:41,840 Speaker 2: them and depreciate the fact that they are helping carry 30 00:01:42,080 --> 00:01:44,479 Speaker 2: the Card Doctor legacy coast to coast, border the border 31 00:01:44,760 --> 00:01:46,960 Speaker 2: and to help move us forward. We're now on live 32 00:01:47,360 --> 00:01:49,600 Speaker 2: in the great state of New Hampshire. Ron and Any 33 00:01:49,640 --> 00:01:51,600 Speaker 2: and the Card Doctor here eight five five five six 34 00:01:51,680 --> 00:01:54,120 Speaker 2: zero nine nine zero zeros the phone number here to 35 00:01:54,120 --> 00:01:57,000 Speaker 2: answer your questions and solve your problems as we take 36 00:01:57,040 --> 00:02:00,720 Speaker 2: this show another weekend forward and canntinue to solve all 37 00:02:00,760 --> 00:02:03,800 Speaker 2: of America's broken car problems and attempt to do that. 38 00:02:04,000 --> 00:02:07,120 Speaker 2: You can find more information about this radio show Cardoctorshow 39 00:02:07,160 --> 00:02:10,200 Speaker 2: dot com. There is an affiliate list there via TuneIn 40 00:02:10,280 --> 00:02:12,640 Speaker 2: dot com. You can find podcasts of this radio show 41 00:02:12,840 --> 00:02:14,280 Speaker 2: and take us with you wherever you want to go 42 00:02:14,320 --> 00:02:17,280 Speaker 2: at iHeart dot com or iTunes dot com. And remember, 43 00:02:17,280 --> 00:02:18,520 Speaker 2: if you need me Ron on ENnie and the Car 44 00:02:18,560 --> 00:02:22,880 Speaker 2: Doctor during the week, it's Ron at Cardoctorshow dot com. 45 00:02:23,200 --> 00:02:25,799 Speaker 2: It's funny about that if you need me during the week. Thing, 46 00:02:26,480 --> 00:02:28,440 Speaker 2: I have to tell you this story as we kick 47 00:02:28,480 --> 00:02:31,359 Speaker 2: off this hour, Doctor, I hate to interrupt the monologue. 48 00:02:31,440 --> 00:02:33,560 Speaker 2: We've got a call on the line here We really 49 00:02:33,639 --> 00:02:35,400 Speaker 2: really need to get to them right now. This guy's 50 00:02:35,400 --> 00:02:37,440 Speaker 2: in a parking lot. He's got a big problem. Important, 51 00:02:37,480 --> 00:02:40,480 Speaker 2: All right, important, let me grab this. Hang on one second, folks, 52 00:02:40,520 --> 00:02:43,079 Speaker 2: let's let's see who's online. One, who's online? One? 53 00:02:44,639 --> 00:02:47,280 Speaker 3: It's wrong. From Waldwick, New Jersey. G Thanks for taking 54 00:02:47,280 --> 00:02:48,520 Speaker 3: my call. I'm really desperate. 55 00:02:49,400 --> 00:02:51,040 Speaker 2: I'm sorry to hear you having so many problems. 56 00:02:51,120 --> 00:02:51,240 Speaker 6: Ron. 57 00:02:51,320 --> 00:02:53,480 Speaker 2: What what can I do for you? What's the ear 58 00:02:53,520 --> 00:02:55,480 Speaker 2: make model a vehicle? And what sort of situation do 59 00:02:55,520 --> 00:02:55,760 Speaker 2: you have. 60 00:02:56,520 --> 00:02:59,720 Speaker 3: I have a two thousand and four Chevy Suburban, really 61 00:03:00,320 --> 00:03:03,079 Speaker 3: car out of the family fleet. It's probably the nicest. 62 00:03:03,280 --> 00:03:05,000 Speaker 3: It's one of those vehicles. It hasn't been out in 63 00:03:05,000 --> 00:03:06,880 Speaker 3: the snow. It hardly goes out in the rain. I 64 00:03:06,919 --> 00:03:08,720 Speaker 3: don't think I've turned the four wheel drive on in 65 00:03:08,760 --> 00:03:11,120 Speaker 3: the past twelve years a half a dozen times. So 66 00:03:11,280 --> 00:03:14,680 Speaker 3: when I tell you this vehicle is pampered, it's pampered. 67 00:03:14,880 --> 00:03:17,560 Speaker 3: And I also asked to preface this by saying that 68 00:03:17,639 --> 00:03:20,560 Speaker 3: I'm a mechanic. I fixed cars for a living. And 69 00:03:21,320 --> 00:03:23,320 Speaker 3: what happened was I was at a seminar the other 70 00:03:23,440 --> 00:03:26,920 Speaker 3: night down in Secaucus, New Jersey for AC DELCA. They 71 00:03:26,919 --> 00:03:28,880 Speaker 3: were giving us some training on scan tools and some 72 00:03:28,919 --> 00:03:32,520 Speaker 3: of the newer scan tools in the marketplace. And I 73 00:03:32,600 --> 00:03:35,760 Speaker 3: came out of the meeting, went to do a remote start, 74 00:03:36,120 --> 00:03:39,000 Speaker 3: and I was a little far away. I was probably 75 00:03:39,040 --> 00:03:42,040 Speaker 3: a good fifty yards away from the vehicle, And when 76 00:03:42,040 --> 00:03:44,440 Speaker 3: I got there, the vehicle was just cranking and it 77 00:03:44,480 --> 00:03:47,480 Speaker 3: wouldn't start. It was just like a continuous crack. I 78 00:03:47,480 --> 00:03:50,680 Speaker 3: finally got it to stop cranking, unlocked it, got in 79 00:03:50,720 --> 00:03:54,040 Speaker 3: the vehicle and found out that even with the key 80 00:03:54,080 --> 00:03:58,320 Speaker 3: inserted in the ignition, the car wouldn't start, And it 81 00:03:58,400 --> 00:04:01,000 Speaker 3: was really kind of stra I was looking for your 82 00:04:01,040 --> 00:04:03,320 Speaker 3: thoughts on what you thought might have happened. 83 00:04:03,600 --> 00:04:05,760 Speaker 2: Well, what can you tell me, Ron? Can you tell 84 00:04:05,840 --> 00:04:10,480 Speaker 2: me any dashboard warning lights on any weird notices that 85 00:04:10,520 --> 00:04:13,400 Speaker 2: you received from the gauges? Did the fuel pump run? 86 00:04:13,600 --> 00:04:15,920 Speaker 2: You know, when you're in a situation like that, and 87 00:04:16,240 --> 00:04:19,680 Speaker 2: sometimes a situation like that, especially when you're a mechanic, 88 00:04:20,120 --> 00:04:24,919 Speaker 2: you find yourself feeling like you're talking to yourself. It's funny, 89 00:04:25,040 --> 00:04:27,360 Speaker 2: it feels like deja vu. I think I just said that, 90 00:04:27,839 --> 00:04:32,120 Speaker 2: and the issue really becomes that you've got to stay 91 00:04:32,160 --> 00:04:35,200 Speaker 2: calm and carry on. Like Winston Churchill once said in 92 00:04:35,240 --> 00:04:38,240 Speaker 2: that if that were me and I was in that situation, 93 00:04:38,880 --> 00:04:41,560 Speaker 2: I'd be looking at the dashboard. That's probably my best 94 00:04:41,600 --> 00:04:45,159 Speaker 2: source of information at that point. What sort of information 95 00:04:45,240 --> 00:04:47,360 Speaker 2: will it give me? Did the gauges look normal? Where's 96 00:04:47,440 --> 00:04:50,080 Speaker 2: charging system voltage? If you have a vault gauge? What 97 00:04:50,560 --> 00:04:53,760 Speaker 2: any dashboard warning lights on? You know? I bet in 98 00:04:53,800 --> 00:04:56,480 Speaker 2: your situation as an educated guest, because I think I've 99 00:04:56,560 --> 00:04:59,960 Speaker 2: been here before. I think I've seen this problem just recently. 100 00:05:00,000 --> 00:05:02,520 Speaker 2: As a matter of fact, I'd venture to say that 101 00:05:02,600 --> 00:05:05,800 Speaker 2: the anti theft light was on and it was flashing. 102 00:05:07,000 --> 00:05:10,239 Speaker 3: That's right, Ron, it was flashing. As a matter of fact, 103 00:05:10,760 --> 00:05:12,719 Speaker 3: when I put the key in and went to start it, 104 00:05:13,040 --> 00:05:15,200 Speaker 3: I did hear. I was able to tell the fuel 105 00:05:15,240 --> 00:05:17,640 Speaker 3: pump was running. I could hear that from the back 106 00:05:17,680 --> 00:05:19,360 Speaker 3: of the vehicle. Being a mechanic and I've had the 107 00:05:19,440 --> 00:05:21,200 Speaker 3: vehicle a long time, I know what the sounds are 108 00:05:21,440 --> 00:05:24,760 Speaker 3: of what sound or you know launch is going to 109 00:05:24,839 --> 00:05:28,600 Speaker 3: sound like? And all the dashboard warning lights everything looked 110 00:05:28,600 --> 00:05:32,400 Speaker 3: normal except the anti theft light was flashing quickly, which 111 00:05:32,680 --> 00:05:36,240 Speaker 3: told me you're right, I was in a false anti 112 00:05:36,360 --> 00:05:38,719 Speaker 3: theft event. And I say false because I had the 113 00:05:38,760 --> 00:05:40,960 Speaker 3: right key in my hand and it was me starting 114 00:05:40,960 --> 00:05:43,200 Speaker 3: the car. It wasn't like someone was trying to steal it. 115 00:05:43,920 --> 00:05:45,440 Speaker 2: So then what did you do next? 116 00:05:45,520 --> 00:05:45,719 Speaker 3: Ron? 117 00:05:45,800 --> 00:05:49,440 Speaker 2: My guess is you'd have to go and you need 118 00:05:49,440 --> 00:05:51,240 Speaker 2: a scan tool. Good thing for you. You're at an AC 119 00:05:51,400 --> 00:05:54,920 Speaker 2: Delco seminar about scan tools, and you know you could 120 00:05:54,920 --> 00:05:56,720 Speaker 2: probably could have gone and grabbed one of those. Is 121 00:05:56,800 --> 00:05:58,840 Speaker 2: that what you did? Did that get you the answers? 122 00:05:58,880 --> 00:06:00,880 Speaker 2: Did you have anti theft code stored in the vehicle? 123 00:06:02,200 --> 00:06:03,599 Speaker 3: Yes, I did, run I had, a matter of fact, 124 00:06:03,600 --> 00:06:05,440 Speaker 3: I had more than just anti theft codes. I had 125 00:06:05,440 --> 00:06:08,640 Speaker 3: communication codes. I had anti theft faults, I had all 126 00:06:08,680 --> 00:06:10,760 Speaker 3: sorts of things. You could see that the computer was 127 00:06:10,920 --> 00:06:14,320 Speaker 3: really confused. It didn't know which way was up. So 128 00:06:14,880 --> 00:06:18,160 Speaker 3: what I did was I went back into the seminar, 129 00:06:18,480 --> 00:06:21,800 Speaker 3: and fortunately for me, I know most of the trainers 130 00:06:21,800 --> 00:06:24,000 Speaker 3: that were there, and I went over to the gentleman 131 00:06:24,040 --> 00:06:25,840 Speaker 3: from AC Delko, a friend of mine by the name 132 00:06:25,880 --> 00:06:28,440 Speaker 3: of Steve, and I borrowed the tech two from him, 133 00:06:28,480 --> 00:06:31,359 Speaker 3: the GM factory scan tool, and he came out to 134 00:06:31,400 --> 00:06:32,960 Speaker 3: the car with me. We were kind of laughing about it. 135 00:06:33,000 --> 00:06:34,280 Speaker 3: Here we are at ten o'clock at night, out in 136 00:06:34,279 --> 00:06:36,680 Speaker 3: the middle of a parking lot, hooking up the scan tool, 137 00:06:36,760 --> 00:06:39,880 Speaker 3: and we saw anti theft codes and you know, all 138 00:06:39,920 --> 00:06:44,960 Speaker 3: sorts of issues going on, cleared them and were able 139 00:06:45,040 --> 00:06:49,560 Speaker 3: to get the vehicle to reset and it started up 140 00:06:49,600 --> 00:06:52,440 Speaker 3: and homeward bound we came. I guess part of the 141 00:06:52,440 --> 00:06:54,200 Speaker 3: reason for my call is I thought maybe you'd like 142 00:06:54,200 --> 00:06:56,720 Speaker 3: to talk about this on air for the listeners out 143 00:06:56,720 --> 00:06:59,400 Speaker 3: there that maybe don't have access to or are an 144 00:06:59,400 --> 00:07:01,640 Speaker 3: at a scan tool seminar. Whe they've got access to 145 00:07:02,120 --> 00:07:03,919 Speaker 3: scan tools that they can plug into their car to 146 00:07:03,960 --> 00:07:07,159 Speaker 3: diagnose it right there. But you know, if this was 147 00:07:07,200 --> 00:07:10,160 Speaker 3: a regular listener calling in, what would you tell them? 148 00:07:10,200 --> 00:07:12,560 Speaker 3: How would you tell them to handle it? And I'd 149 00:07:12,560 --> 00:07:14,800 Speaker 3: be curious to pick your brain and hear how you'd 150 00:07:14,840 --> 00:07:15,800 Speaker 3: help them to resolve it. 151 00:07:16,200 --> 00:07:18,400 Speaker 2: Well, I appreciate that, Ron, I really do you know. 152 00:07:18,680 --> 00:07:21,200 Speaker 2: I think if it were me, I'd feel like I 153 00:07:21,320 --> 00:07:24,480 Speaker 2: was talking to myself and I'd be walking around in circles. 154 00:07:24,520 --> 00:07:27,880 Speaker 2: But it sounds like a recent episode I had, and 155 00:07:27,920 --> 00:07:29,560 Speaker 2: I can tell you what I did as I stood 156 00:07:29,600 --> 00:07:31,520 Speaker 2: out there in that parking lot at night, and listeners, 157 00:07:31,520 --> 00:07:33,160 Speaker 2: thanks for playing along with us as we kick off 158 00:07:33,160 --> 00:07:35,440 Speaker 2: this hour of the Car Doctor. We thought you'd like 159 00:07:35,480 --> 00:07:37,200 Speaker 2: to hear this experiment of what it's like when you 160 00:07:37,240 --> 00:07:40,120 Speaker 2: need to talk to yourself. And I have to tell 161 00:07:40,160 --> 00:07:42,360 Speaker 2: you when this happened, I sort of felt like Will 162 00:07:42,400 --> 00:07:45,280 Speaker 2: Smith in that movie Hitch, because I really wish I 163 00:07:45,320 --> 00:07:46,920 Speaker 2: had somebody behind the door to talk to. If you 164 00:07:46,920 --> 00:07:49,280 Speaker 2: remember the end of the movie, the last couple of scenes, 165 00:07:49,280 --> 00:07:51,960 Speaker 2: and he was looking for help to explain his love life, 166 00:07:52,000 --> 00:07:53,720 Speaker 2: and in my case, I was looking for help is to 167 00:07:54,560 --> 00:07:56,960 Speaker 2: you know, how could the car just drop dead like that? 168 00:07:57,320 --> 00:07:59,520 Speaker 2: And it did? The O Force Suburban didn't start that night. 169 00:07:59,520 --> 00:08:01,000 Speaker 2: We came out of the seminar and I went back 170 00:08:01,000 --> 00:08:02,840 Speaker 2: in and I got my friend Steve with a scantol 171 00:08:02,880 --> 00:08:05,480 Speaker 2: and as we cleared the codes, I said to myself. 172 00:08:05,560 --> 00:08:08,200 Speaker 2: Driving home and talking with Fast Harry who was with me, 173 00:08:08,280 --> 00:08:11,239 Speaker 2: and Danny, my tech, we were all kind of kicking 174 00:08:11,240 --> 00:08:13,240 Speaker 2: it around and saying, what would the average person do? 175 00:08:13,400 --> 00:08:16,200 Speaker 2: Look at how much computers are on this vehicle and 176 00:08:16,240 --> 00:08:18,000 Speaker 2: this is a twelve year old vehicle. What would happen 177 00:08:18,040 --> 00:08:20,520 Speaker 2: if it was a newer car? And the thoughts that 178 00:08:20,560 --> 00:08:22,720 Speaker 2: came through my mind were and that's why we sort 179 00:08:22,760 --> 00:08:24,880 Speaker 2: of chose this for the repair of the week in 180 00:08:24,920 --> 00:08:27,960 Speaker 2: that you know, first things first, do what I did. 181 00:08:28,200 --> 00:08:30,680 Speaker 2: Look at the dashboard? Is it giving you any information? 182 00:08:31,560 --> 00:08:33,679 Speaker 2: Is the anti theft warning indicator on? And if you 183 00:08:33,679 --> 00:08:37,800 Speaker 2: don't know which light is the anti theft warning indicator, boy, 184 00:08:37,840 --> 00:08:39,800 Speaker 2: you've got a problem. You know, that's just one of 185 00:08:39,840 --> 00:08:42,280 Speaker 2: the things you need to know about your card. It's critical. 186 00:08:42,559 --> 00:08:44,640 Speaker 2: What are some of the warning indicators you don't see 187 00:08:44,640 --> 00:08:47,240 Speaker 2: on a regular basis? If your vehicle has anti theft 188 00:08:47,400 --> 00:08:50,640 Speaker 2: and chances are if it's something made in the last 189 00:08:50,720 --> 00:08:53,280 Speaker 2: six seven years, it's got automatic anti theft on it. 190 00:08:53,320 --> 00:08:55,280 Speaker 2: There is a warning light there. Know what it means 191 00:08:55,280 --> 00:08:57,040 Speaker 2: when it flashes. It may not be a symbol, it 192 00:08:57,040 --> 00:08:59,200 Speaker 2: may be a color, It may be how fast it 193 00:08:59,280 --> 00:09:02,079 Speaker 2: flashes or doesn't flash and stay on bright and solid. 194 00:09:02,320 --> 00:09:04,520 Speaker 2: But the bottom line is there's always some sort of 195 00:09:04,559 --> 00:09:08,600 Speaker 2: anti theft warning light or indicator on a vehicle that 196 00:09:08,679 --> 00:09:11,920 Speaker 2: has it. Once I knew it was anti theft and 197 00:09:11,960 --> 00:09:14,160 Speaker 2: I went into the scantol routine, what would I do 198 00:09:14,200 --> 00:09:16,800 Speaker 2: if I were you? Well, there's two ways to go 199 00:09:16,880 --> 00:09:20,920 Speaker 2: about this. Most anti theft systems will go through a 200 00:09:21,200 --> 00:09:25,600 Speaker 2: period timeout reset, meaning that if the light is blinking, 201 00:09:26,280 --> 00:09:27,839 Speaker 2: you need to sit there, and you need to think 202 00:09:27,880 --> 00:09:30,760 Speaker 2: of it like this. The manufacturer says, well, if the 203 00:09:30,840 --> 00:09:35,080 Speaker 2: vehicle has a problem in anti theft and it's supposed 204 00:09:35,080 --> 00:09:36,920 Speaker 2: to be wrong but it's not wrong, we're gonna wait 205 00:09:36,960 --> 00:09:39,079 Speaker 2: just in case ron's having a problem, and let the 206 00:09:39,160 --> 00:09:41,640 Speaker 2: vehicle time out, and typically it's fifteen to twenty minutes. 207 00:09:41,720 --> 00:09:44,400 Speaker 2: Let the vehicle sit, don't touch anything, don't keep trying 208 00:09:44,400 --> 00:09:47,920 Speaker 2: to crank it. Time it. Wait fifteen minutes, Wait twenty minutes. 209 00:09:48,080 --> 00:09:51,400 Speaker 2: Does the indicator light stop flashing? Does it change anything 210 00:09:51,440 --> 00:09:54,560 Speaker 2: on the dashboard? And if it does, put the key 211 00:09:54,559 --> 00:09:57,080 Speaker 2: in and try starting it again. If it still goes 212 00:09:57,120 --> 00:10:00,720 Speaker 2: into anti theft event. And if the suburb had gone 213 00:10:00,760 --> 00:10:04,000 Speaker 2: into anti theft event, my next step would have been 214 00:10:04,080 --> 00:10:08,600 Speaker 2: to disconnect both battery terminals, put a jumper wire between 215 00:10:08,640 --> 00:10:12,240 Speaker 2: the two terminals, not the battery between the cables. I 216 00:10:12,280 --> 00:10:15,080 Speaker 2: would have put a jumper wire between the cables and 217 00:10:15,240 --> 00:10:18,640 Speaker 2: sat there with it connected like that for eight to 218 00:10:18,679 --> 00:10:21,960 Speaker 2: ten minutes. I would have bled the computers down to nothing. 219 00:10:21,960 --> 00:10:24,320 Speaker 2: I would have taken away their memory, cleared all the 220 00:10:24,360 --> 00:10:28,280 Speaker 2: fault codes, plugged the cables back in, and hopefully it 221 00:10:28,280 --> 00:10:31,680 Speaker 2: would have started if it didn't, and for the record, 222 00:10:32,000 --> 00:10:35,400 Speaker 2: if it didn't, I was prepared. I had my triple 223 00:10:35,440 --> 00:10:37,960 Speaker 2: eight card on the wallet. I had an eight hundred 224 00:10:38,000 --> 00:10:41,079 Speaker 2: AC Delco folder in my glove compartment from when I 225 00:10:41,120 --> 00:10:43,120 Speaker 2: serviced my own vehicle. I am entitled the Free AC 226 00:10:43,280 --> 00:10:46,160 Speaker 2: Delco Roadside because I'm an AC Delco professional service center. 227 00:10:46,360 --> 00:10:49,560 Speaker 2: As ironic as that sounds, Listen, anybody's car can break 228 00:10:49,559 --> 00:10:51,840 Speaker 2: at any given time. You know, just because I'm the 229 00:10:51,840 --> 00:10:53,480 Speaker 2: car doctor doesn't mean I'm not going to get a 230 00:10:53,480 --> 00:10:56,440 Speaker 2: flat tire and doesn't mean I'm not going to have 231 00:10:56,480 --> 00:10:59,520 Speaker 2: a vehicle that acts up like this. It's electronics. What 232 00:10:59,640 --> 00:11:02,400 Speaker 2: I sho I wouldn't have is an automotive surprise because 233 00:11:02,400 --> 00:11:06,439 Speaker 2: I've maintained the vehicle. And here's a case where maintaining 234 00:11:06,440 --> 00:11:08,840 Speaker 2: the vehicle. I don't know that it would help, But 235 00:11:09,000 --> 00:11:10,640 Speaker 2: if that vehicle had to be towed in, if it 236 00:11:10,640 --> 00:11:12,480 Speaker 2: were your car and it had to be towed in 237 00:11:12,480 --> 00:11:15,360 Speaker 2: with a no start condition, knowing the maintenance was done 238 00:11:15,600 --> 00:11:17,480 Speaker 2: does cut down on what you need to look at. 239 00:11:18,000 --> 00:11:20,040 Speaker 2: So best dancer I can give you as we kick 240 00:11:20,080 --> 00:11:22,640 Speaker 2: off this hour of the Car Doctor, stay calm, carry on. 241 00:11:22,720 --> 00:11:25,840 Speaker 2: It's a car. Hopefully you've got some of your you know, 242 00:11:26,240 --> 00:11:28,640 Speaker 2: bad emergency problems sorted out in your head. You know 243 00:11:28,679 --> 00:11:30,360 Speaker 2: what you're gonna do. You've got a plan in place, 244 00:11:30,360 --> 00:11:32,760 Speaker 2: you've got some phone numbers in place, and you're ready 245 00:11:32,840 --> 00:11:36,200 Speaker 2: to go. And if all else fails, you may want 246 00:11:36,240 --> 00:11:39,080 Speaker 2: to try and start talking to yourself. Because it happens 247 00:11:39,120 --> 00:11:41,360 Speaker 2: to the best of us, and I can honestly say 248 00:11:41,440 --> 00:11:43,880 Speaker 2: it happened to me. Hello and welcome Ron and Andy 249 00:11:43,880 --> 00:11:45,440 Speaker 2: and the car Doctor. You here a true story from 250 00:11:45,480 --> 00:11:47,719 Speaker 2: this past week. We were out of the seminar, and 251 00:11:48,200 --> 00:11:51,520 Speaker 2: it's really kind of funny. I still can't get over 252 00:11:51,520 --> 00:11:54,240 Speaker 2: the fact. As I was walking back in to borrow 253 00:11:54,240 --> 00:11:57,040 Speaker 2: the scan tool from Steve. From my friend Steve, some 254 00:11:57,080 --> 00:11:58,680 Speaker 2: of the guys were coming out of the seminar, and 255 00:11:58,960 --> 00:12:00,520 Speaker 2: you know, when I go to these things, I just 256 00:12:00,559 --> 00:12:03,160 Speaker 2: try to go in very nondescript behind the scenes. And 257 00:12:03,200 --> 00:12:04,800 Speaker 2: a couple of them came up and asked me. They 258 00:12:04,800 --> 00:12:07,240 Speaker 2: were like, hey, where are you on again? You're back 259 00:12:07,280 --> 00:12:09,720 Speaker 2: on in New York and you know what radio station 260 00:12:09,840 --> 00:12:12,320 Speaker 2: is A I told them AM seventeen hundred WRCR, and 261 00:12:12,880 --> 00:12:14,959 Speaker 2: everybody was like all excited, and it was funny. I 262 00:12:14,960 --> 00:12:17,160 Speaker 2: thought about it afterwards. I never told them who I was, 263 00:12:17,200 --> 00:12:19,960 Speaker 2: and I didn't have a name badge on. So sometimes 264 00:12:19,960 --> 00:12:22,600 Speaker 2: maybe it pays not to be recognized, and then again, 265 00:12:22,640 --> 00:12:24,800 Speaker 2: sometimes I guess you just can't help it. Hey, listeners, 266 00:12:24,840 --> 00:12:26,800 Speaker 2: We've got an awful lot going on this hour. We've 267 00:12:26,840 --> 00:12:28,680 Speaker 2: got an interview down around the bottom of the hour 268 00:12:28,920 --> 00:12:31,000 Speaker 2: with the folks from super Chips. We're gonna be talking 269 00:12:31,040 --> 00:12:33,600 Speaker 2: about performance and what you may be able to do 270 00:12:33,679 --> 00:12:36,120 Speaker 2: to modify your vehicle. Hopefully it's a little bit better 271 00:12:36,120 --> 00:12:37,480 Speaker 2: than what I did to the suburban to get it 272 00:12:37,520 --> 00:12:39,800 Speaker 2: to run, and you can get some more performance out 273 00:12:39,840 --> 00:12:41,760 Speaker 2: of your car with things like super Chips and some 274 00:12:41,800 --> 00:12:44,240 Speaker 2: of the performance modifications. We are doing a couple of 275 00:12:44,240 --> 00:12:46,880 Speaker 2: giveaways this week. We've got one hundred dollars gift card 276 00:12:47,280 --> 00:12:49,760 Speaker 2: going out to you from the folks at Advance Ordo 277 00:12:49,800 --> 00:12:52,440 Speaker 2: Parts for Wherever break Hardware and I brought to you 278 00:12:52,480 --> 00:12:53,840 Speaker 2: by them. We're gonna be doing that in the next 279 00:12:53,880 --> 00:12:55,720 Speaker 2: two hours. We're also gonna need to giving away a 280 00:12:55,800 --> 00:12:58,240 Speaker 2: Wix die cast car in the next two hours, so 281 00:12:58,280 --> 00:13:00,520 Speaker 2: there's a lot of giveaways. There's an interview down around 282 00:13:00,520 --> 00:13:03,120 Speaker 2: this hour we've also got penz Oil. In the second hour, 283 00:13:03,320 --> 00:13:05,200 Speaker 2: we're gonna talk to the folks over at Pennzoil. So 284 00:13:05,360 --> 00:13:08,400 Speaker 2: if you're into cars, if you're into anything automotive, sit back. 285 00:13:08,600 --> 00:13:09,960 Speaker 2: The Card Doctor's gonna take you on a little bit 286 00:13:09,960 --> 00:13:11,000 Speaker 2: of a ride right after this. 287 00:13:26,400 --> 00:13:32,600 Speaker 7: Well, and that was all the same. 288 00:13:39,640 --> 00:13:40,240 Speaker 6: Welcome back. 289 00:13:40,280 --> 00:13:41,960 Speaker 2: Why don't the any of the Car Doctor on along 290 00:13:42,000 --> 00:13:44,160 Speaker 2: this hour at eight five five five six zero nine 291 00:13:44,280 --> 00:13:46,440 Speaker 2: nine zero zero, let's get over and talk to Peter 292 00:13:46,520 --> 00:13:48,959 Speaker 2: and promote New York two thousand and four Mercury Marauder 293 00:13:49,320 --> 00:13:51,960 Speaker 2: and some transmission questions. I believe Peter. Welcome to the 294 00:13:51,960 --> 00:13:54,360 Speaker 2: Car Doctor, sir, how can I help welcome? 295 00:13:54,400 --> 00:13:57,199 Speaker 9: I'm glad that you're on the air on seventeen hundred AM, 296 00:13:57,320 --> 00:13:59,679 Speaker 9: ten thousand watts, and it's great to listen to you. 297 00:13:59,760 --> 00:14:00,640 Speaker 2: Thank you well. 298 00:14:00,679 --> 00:14:03,000 Speaker 9: I have a two thousand and four Mercreamer order now. 299 00:14:03,040 --> 00:14:05,640 Speaker 9: I's the one hundred and sixty five thousand, seven hundred 300 00:14:05,640 --> 00:14:08,920 Speaker 9: miles on it. And I noticed, maybe a couple of 301 00:14:08,960 --> 00:14:12,439 Speaker 9: weeks ago, a battle ten days ago or so, that 302 00:14:12,520 --> 00:14:14,960 Speaker 9: there was a little bit of vibration while I was 303 00:14:15,160 --> 00:14:17,760 Speaker 9: driving and felt like you were going over rumble strips. 304 00:14:18,360 --> 00:14:20,840 Speaker 9: So I was thinking maybe with something with the transmission. 305 00:14:21,280 --> 00:14:23,480 Speaker 9: And then a week later I felt a little slippage, 306 00:14:24,400 --> 00:14:26,400 Speaker 9: so I was concerned. So I made an appointment with 307 00:14:26,400 --> 00:14:29,440 Speaker 9: the transmission shot near me and I brought it in. 308 00:14:29,480 --> 00:14:33,000 Speaker 9: They test drove it. They said, what are you exactly feeling, 309 00:14:33,000 --> 00:14:35,240 Speaker 9: because we didn't feel anything and the computer is not 310 00:14:35,600 --> 00:14:38,840 Speaker 9: throwing out any codes. So I explained them again, it 311 00:14:38,920 --> 00:14:41,040 Speaker 9: felt like you're going over rumble strips and there was 312 00:14:41,080 --> 00:14:43,640 Speaker 9: a little bit of slippage. So they checked it out 313 00:14:43,640 --> 00:14:46,520 Speaker 9: and they said that they saw too much fluid in 314 00:14:46,720 --> 00:14:49,520 Speaker 9: the you know, in a flu level was too high. 315 00:14:49,560 --> 00:14:51,840 Speaker 9: And then they took the pan down and said, look, 316 00:14:51,960 --> 00:14:54,480 Speaker 9: there's some water in here. There's some water in the 317 00:14:54,560 --> 00:14:57,960 Speaker 9: pan somehow. Orter must have gotten in there somehow. 318 00:14:58,160 --> 00:15:01,240 Speaker 2: Been driving through any deep puddles or anything lately. 319 00:15:01,240 --> 00:15:04,760 Speaker 9: Peter didn't drive through any deep puddles. The only thing 320 00:15:04,800 --> 00:15:08,800 Speaker 9: I could think of is that the last time a 321 00:15:08,840 --> 00:15:11,520 Speaker 9: couple maybe it was a few months ago or a 322 00:15:11,520 --> 00:15:14,680 Speaker 9: month ago, I have checked the transmission, flew it on 323 00:15:14,720 --> 00:15:17,480 Speaker 9: my own by taking out the dipstick. And the only 324 00:15:17,520 --> 00:15:19,400 Speaker 9: thing I think is maybe I didn't push it all 325 00:15:19,440 --> 00:15:22,040 Speaker 9: the way back until it clicked and was completely sealed, 326 00:15:22,080 --> 00:15:24,320 Speaker 9: and I'm thinking maybe some water got in that way 327 00:15:24,600 --> 00:15:26,280 Speaker 9: and when it rained. That's the only thing I could 328 00:15:26,280 --> 00:15:26,600 Speaker 9: think of it. 329 00:15:26,800 --> 00:15:30,480 Speaker 2: Yeah, and I think you're reaching there just out of curiosity. 330 00:15:31,160 --> 00:15:33,120 Speaker 2: I don't think it's going to be this. But did 331 00:15:33,120 --> 00:15:36,120 Speaker 2: anybody happen to look in the radiator or the radiator overflow? 332 00:15:36,160 --> 00:15:39,080 Speaker 2: Could we be mixing coolant and trans flew it together 333 00:15:39,120 --> 00:15:41,480 Speaker 2: inside the radiator and it's it's showing signs of. 334 00:15:41,440 --> 00:15:44,880 Speaker 9: It in the trans They didn't think so, because the 335 00:15:45,600 --> 00:15:50,960 Speaker 9: cooler for the transmission is out, it's not bolted outside 336 00:15:50,960 --> 00:15:51,560 Speaker 9: the radiator. 337 00:15:51,640 --> 00:15:53,960 Speaker 2: Okay, okay, So your question to. 338 00:15:53,920 --> 00:15:56,880 Speaker 9: Me is, well, my question is he was they did 339 00:15:56,880 --> 00:15:59,560 Speaker 9: a service. You know, they did a service. They drained 340 00:15:59,560 --> 00:16:01,560 Speaker 9: that as much condition food as they couldn't put in 341 00:16:01,560 --> 00:16:04,680 Speaker 9: a new filter. And their suggestion was that probably we 342 00:16:04,720 --> 00:16:07,240 Speaker 9: need to rebuild soon and it would be twenty three 343 00:16:07,360 --> 00:16:10,840 Speaker 9: hundred dollars. And my question is to you is do 344 00:16:10,880 --> 00:16:13,440 Speaker 9: you agree with that? And if so, do you know 345 00:16:13,560 --> 00:16:16,320 Speaker 9: a place that that might be a little cheaper than that. 346 00:16:16,400 --> 00:16:18,800 Speaker 9: I've been driving it just to let you know for 347 00:16:18,880 --> 00:16:20,480 Speaker 9: a couple of days now, and it seems to be 348 00:16:20,760 --> 00:16:24,280 Speaker 9: shifting smoothly again. And there's no vibration and no slippage. 349 00:16:24,320 --> 00:16:26,800 Speaker 9: So I don't know if maybe that that service caught 350 00:16:26,880 --> 00:16:28,800 Speaker 9: in time or there's already a little damn. 351 00:16:30,080 --> 00:16:32,160 Speaker 2: You know, Peter, it's a great question. Let me answer 352 00:16:32,240 --> 00:16:35,000 Speaker 2: it this way. I don't think this is about how cheap. 353 00:16:35,240 --> 00:16:38,120 Speaker 2: I think this is about how right. You know. The 354 00:16:38,160 --> 00:16:41,120 Speaker 2: one of the funny things about auto repair is we 355 00:16:41,360 --> 00:16:43,520 Speaker 2: fail to see and this is not just you, This 356 00:16:43,600 --> 00:16:46,720 Speaker 2: is a lot of people. We fail to see the 357 00:16:46,840 --> 00:16:49,480 Speaker 2: value in what a car actually is. And I hate 358 00:16:49,520 --> 00:16:51,840 Speaker 2: to stand on the soapbox, but you gave me the moment. 359 00:16:52,560 --> 00:16:54,920 Speaker 2: You know, this is no different than saying, how cheap 360 00:16:54,920 --> 00:16:56,920 Speaker 2: can you do an oil change? It's not how cheap, 361 00:16:56,960 --> 00:17:01,360 Speaker 2: it's how right. And I guarantee you the guy that's 362 00:17:01,440 --> 00:17:05,720 Speaker 2: cheaper is in all likelihood going to have to cut 363 00:17:05,760 --> 00:17:08,879 Speaker 2: costs somewhere. Either that or he's just working so cheap 364 00:17:09,280 --> 00:17:11,080 Speaker 2: he won't be able to afford to be around for 365 00:17:11,119 --> 00:17:14,400 Speaker 2: the long haul. And you know this is like, this 366 00:17:14,440 --> 00:17:17,960 Speaker 2: is like going into your favorite restaurant. You love this place, 367 00:17:18,280 --> 00:17:22,159 Speaker 2: the ambiance, the wait staff, best steak in the world, 368 00:17:22,520 --> 00:17:26,800 Speaker 2: best soup, best salad, best beverages. Everything's perfect. Can you 369 00:17:26,880 --> 00:17:30,160 Speaker 2: do it a little cheaper. But you know, my attitude 370 00:17:30,200 --> 00:17:31,639 Speaker 2: is JEA, I hope you make enough money on me 371 00:17:31,640 --> 00:17:33,159 Speaker 2: because I want you to stick around a long time, 372 00:17:33,200 --> 00:17:35,439 Speaker 2: because I like the service. I like the reliability, I 373 00:17:35,480 --> 00:17:37,640 Speaker 2: like the security. I like the fact that you're there 374 00:17:37,640 --> 00:17:39,919 Speaker 2: when I need you. And that's you know, it's funny. 375 00:17:39,960 --> 00:17:41,800 Speaker 2: We do that with a lot of industries. We don't 376 00:17:41,800 --> 00:17:45,360 Speaker 2: seem to do that with auto repair. So that's that's 377 00:17:45,400 --> 00:17:47,639 Speaker 2: the first part of your question. The second part of 378 00:17:47,680 --> 00:17:49,600 Speaker 2: my question is because it all comes back to the 379 00:17:49,640 --> 00:17:53,200 Speaker 2: relationship you have, hopefully with the mechanic, with the trans rebuilder, 380 00:17:53,480 --> 00:17:56,240 Speaker 2: he's got reputation, he's in town a long time, he's 381 00:17:56,240 --> 00:17:58,520 Speaker 2: going to stand behind the product. Is hopefully you're not 382 00:17:58,560 --> 00:17:59,960 Speaker 2: going to have to see him again for a couple 383 00:18:00,200 --> 00:18:03,240 Speaker 2: of years. The second part of the question, I would 384 00:18:03,320 --> 00:18:05,760 Speaker 2: keep an eye on it. It's very possible that the 385 00:18:08,320 --> 00:18:11,359 Speaker 2: service helped it and the service solved it for you. 386 00:18:11,359 --> 00:18:13,320 Speaker 2: You know, at one hundred and sixty five thousand miles, 387 00:18:13,960 --> 00:18:15,399 Speaker 2: you know, me saying that that car is going to 388 00:18:15,400 --> 00:18:17,560 Speaker 2: need a trans rebuilt is like me telling the eighty 389 00:18:17,560 --> 00:18:20,199 Speaker 2: five year old man, you know, time's running out. You 390 00:18:20,200 --> 00:18:23,200 Speaker 2: got to take it easy. I would watch it. I 391 00:18:23,240 --> 00:18:25,639 Speaker 2: would monitor it. As long as you're doing short trips 392 00:18:25,680 --> 00:18:28,399 Speaker 2: close to home, I think you're okay and you can 393 00:18:28,480 --> 00:18:31,000 Speaker 2: kind of do that transmission in your time as the 394 00:18:31,000 --> 00:18:33,160 Speaker 2: budget allows. And that's how I would approach that. Peter, 395 00:18:33,280 --> 00:18:35,600 Speaker 2: I enjoyed the call. Hey, coming up next, super Chips 396 00:18:35,760 --> 00:18:38,720 Speaker 2: wanted how to modify your car electronically. Stay tuned. The 397 00:18:38,760 --> 00:18:46,720 Speaker 2: Car Doctor's got the answer. We're back right after this. Hey, listeners, 398 00:18:46,760 --> 00:18:48,760 Speaker 2: welcome back Ron Andy and the Car Doctor here. You know, 399 00:18:49,040 --> 00:18:52,320 Speaker 2: we've had some inquiries over the past year and they're 400 00:18:52,320 --> 00:18:56,800 Speaker 2: getting to increase in frequency. Questions about chips and computer 401 00:18:56,880 --> 00:18:58,920 Speaker 2: flashing and hey, how can I make my vehicle run 402 00:18:58,960 --> 00:19:03,480 Speaker 2: better electric ironically? And we've reached out to the best 403 00:19:03,480 --> 00:19:05,280 Speaker 2: in the business. We're going to talk to Jim McGinn, 404 00:19:05,359 --> 00:19:07,639 Speaker 2: vice president of marketing for the folks over at Powertech, 405 00:19:07,960 --> 00:19:10,000 Speaker 2: and we want to welcome Jim aboard today as we 406 00:19:10,200 --> 00:19:12,159 Speaker 2: talk about chips and flesh and Jim, welcome to the 407 00:19:12,160 --> 00:19:12,879 Speaker 2: Car Doctor. 408 00:19:12,640 --> 00:19:14,960 Speaker 10: Sir, Hey, thank you very much for having me. 409 00:19:15,480 --> 00:19:18,119 Speaker 2: Car companies are well and they've been doing this for 410 00:19:18,160 --> 00:19:20,119 Speaker 2: some time. Once again, they seem to be on a 411 00:19:20,119 --> 00:19:22,920 Speaker 2: performance path. You look at some of the cars, the Hellcat, 412 00:19:22,960 --> 00:19:26,640 Speaker 2: the Camaro SS, the Corvettes, and they're trying to get 413 00:19:26,800 --> 00:19:31,000 Speaker 2: more out of less with electronics. Do you think this 414 00:19:31,080 --> 00:19:33,520 Speaker 2: is a short term trip or do you see this 415 00:19:33,560 --> 00:19:34,159 Speaker 2: as a trend? 416 00:19:35,520 --> 00:19:37,960 Speaker 10: No, I think it's a trend for sure. I think 417 00:19:38,119 --> 00:19:44,240 Speaker 10: moving forward, you're going to see cars, trucks, SUVs, crossovers, whatever, 418 00:19:44,280 --> 00:19:48,720 Speaker 10: they may be offering more with less. I think now 419 00:19:49,119 --> 00:19:51,560 Speaker 10: when you think less on an engineering side for some 420 00:19:51,600 --> 00:19:56,040 Speaker 10: of these OEMs, you're thinking less weight, more safety, more features. 421 00:19:56,800 --> 00:19:59,760 Speaker 10: Companies are really trying to add more for the customer 422 00:19:59,800 --> 00:20:02,359 Speaker 10: off the bat and I think you know, in the 423 00:20:02,400 --> 00:20:05,760 Speaker 10: next five to ten years, the landscape will be totally 424 00:20:05,800 --> 00:20:10,720 Speaker 10: revamped as far as technology available to customers off the lot, 425 00:20:11,040 --> 00:20:13,720 Speaker 10: as well as what the aftermarket can provide them. And 426 00:20:13,760 --> 00:20:17,000 Speaker 10: the aftermarket's going to have to adapt to those new 427 00:20:17,040 --> 00:20:19,119 Speaker 10: offerings to make sure that they can continue to deliver. 428 00:20:19,680 --> 00:20:21,440 Speaker 10: You know, what the customer is looking for, what those 429 00:20:21,600 --> 00:20:23,440 Speaker 10: needs may be right down the road. 430 00:20:23,520 --> 00:20:25,920 Speaker 2: So electronics gives us lots of options. A friend of 431 00:20:26,000 --> 00:20:30,440 Speaker 2: mine was lucky enough and wealthy enough he was able 432 00:20:30,480 --> 00:20:33,280 Speaker 2: to afford a new Dodge Hellcat, and it was really 433 00:20:33,320 --> 00:20:36,160 Speaker 2: amazing to me when He explained how with this key 434 00:20:36,640 --> 00:20:39,560 Speaker 2: the car puts out seven hundred horse power, and with 435 00:20:39,920 --> 00:20:42,960 Speaker 2: this key the car puts out five hundred horse power, 436 00:20:43,280 --> 00:20:46,560 Speaker 2: and they're doing that electronically. I thought that was amazing. 437 00:20:47,000 --> 00:20:49,479 Speaker 2: So when you look at electronics like that, how they 438 00:20:49,480 --> 00:20:52,359 Speaker 2: can change horsepower, they can change power. What does that 439 00:20:52,400 --> 00:20:55,119 Speaker 2: mean to the consumer? I mean, if somebody's out there 440 00:20:55,280 --> 00:20:59,960 Speaker 2: driving a twenty to fifteen Ford Explorer for conversations sake, 441 00:21:00,680 --> 00:21:04,280 Speaker 2: is there something that chip and flesh technology can do 442 00:21:04,359 --> 00:21:06,320 Speaker 2: for them, because it doesn't necessarily have to just be 443 00:21:06,359 --> 00:21:07,479 Speaker 2: a hot rod per se. 444 00:21:08,000 --> 00:21:10,719 Speaker 10: No, not at all. I think we cater to a 445 00:21:10,760 --> 00:21:14,560 Speaker 10: wide variety of customers. We cater to the enthusiast, the 446 00:21:14,600 --> 00:21:16,720 Speaker 10: guy that likes to go out to the track, and 447 00:21:16,840 --> 00:21:19,280 Speaker 10: quite frankly, he may be using our product to get 448 00:21:19,280 --> 00:21:22,119 Speaker 10: his race vehicle to the track, not necessarily compete. So 449 00:21:23,160 --> 00:21:25,119 Speaker 10: one of the biggest things that we see from our 450 00:21:25,119 --> 00:21:28,320 Speaker 10: product registration data is that people gravitate towards a tuner 451 00:21:28,400 --> 00:21:31,440 Speaker 10: or a chip per increased fuel economy. There's a lot 452 00:21:31,440 --> 00:21:33,800 Speaker 10: of people that do recreational towing as well, whether they 453 00:21:33,800 --> 00:21:39,040 Speaker 10: have a tobal boat and RV camper shift points is huge, 454 00:21:39,040 --> 00:21:42,080 Speaker 10: particularly with gas customers when they're pulling hills. We're here 455 00:21:42,119 --> 00:21:44,000 Speaker 10: based in Ogden, Utah, so as you drive through the 456 00:21:44,000 --> 00:21:47,200 Speaker 10: mountains you may see the RPMs up at four five thousand. 457 00:21:47,359 --> 00:21:51,360 Speaker 10: Eliminating down shifting is a huge benefit that a chip 458 00:21:51,480 --> 00:21:54,040 Speaker 10: or a programmer can provide you. And then really just 459 00:21:54,160 --> 00:21:56,680 Speaker 10: power and performance from zero to wide open throttle. A 460 00:21:56,720 --> 00:22:00,240 Speaker 10: lot of people think power off the line is where 461 00:22:00,280 --> 00:22:03,040 Speaker 10: you really see the benefit, but in reality, it's when 462 00:22:03,080 --> 00:22:04,959 Speaker 10: you're going from third to fourth gear, or when you're 463 00:22:05,000 --> 00:22:08,080 Speaker 10: coming on off the expressway getting up to speed, not 464 00:22:08,119 --> 00:22:10,920 Speaker 10: feeling like you're a hazard when you're at load. Those 465 00:22:10,920 --> 00:22:13,439 Speaker 10: are the benefits that we think that really cater to 466 00:22:13,480 --> 00:22:15,719 Speaker 10: the people that have fun on the weekends with their 467 00:22:15,800 --> 00:22:18,359 Speaker 10: vehicle but also drive it Monday through Friday during the week. 468 00:22:18,600 --> 00:22:20,119 Speaker 2: For those of you just tuning in, we're talking to 469 00:22:20,160 --> 00:22:22,159 Speaker 2: Jim again here on the Car Doctor, vice president of 470 00:22:22,160 --> 00:22:24,800 Speaker 2: marketing for power Tech. Jim, so, do you think the 471 00:22:24,840 --> 00:22:27,280 Speaker 2: minivan user is going to see as much of as 472 00:22:27,280 --> 00:22:30,639 Speaker 2: an advantage as the corvette owner? You know, chip flash 473 00:22:30,680 --> 00:22:34,320 Speaker 2: add on performance seems to be becoming an extension of 474 00:22:34,320 --> 00:22:37,800 Speaker 2: the manufacturers, and it's becoming a logical path for growth. 475 00:22:37,840 --> 00:22:39,840 Speaker 2: What are your thoughts sure. 476 00:22:39,640 --> 00:22:42,080 Speaker 10: I mean, I think we're always looking to target, you know, 477 00:22:42,119 --> 00:22:44,520 Speaker 10: the other car in the driveway. So you know, when 478 00:22:44,520 --> 00:22:49,120 Speaker 10: you think Corvette, you think of performance, speed, the guy 479 00:22:49,160 --> 00:22:52,080 Speaker 10: that may you know, frequent a speech shop or go 480 00:22:52,119 --> 00:22:55,719 Speaker 10: into an O'Reilly's and by parts, whereas the minivan is 481 00:22:55,760 --> 00:22:59,160 Speaker 10: more for functional transportation. But the way technology is going 482 00:22:59,160 --> 00:23:00,680 Speaker 10: now and some of the things that we can include 483 00:23:00,720 --> 00:23:03,560 Speaker 10: in our products, it's things like a maintenance manager or 484 00:23:03,960 --> 00:23:06,400 Speaker 10: reading and clearing that code. What does that check engine 485 00:23:06,440 --> 00:23:08,040 Speaker 10: light mean to me? And that's where we can add 486 00:23:08,119 --> 00:23:11,159 Speaker 10: value I think to the minivan customer or to the 487 00:23:11,200 --> 00:23:15,360 Speaker 10: other car quote unquote or truck in the driveway. Additional 488 00:23:15,400 --> 00:23:18,840 Speaker 10: features the ability to can control and you know, lay 489 00:23:18,840 --> 00:23:21,359 Speaker 10: out some style on a graph, whether it's on an 490 00:23:21,359 --> 00:23:24,840 Speaker 10: in cap monitor or exporting it to a CSV file, 491 00:23:24,880 --> 00:23:27,600 Speaker 10: even to really see where you may be experiencing a 492 00:23:27,640 --> 00:23:32,320 Speaker 10: flaw in your vehicle throughout the RPM band. So we 493 00:23:32,400 --> 00:23:36,000 Speaker 10: think that you know, manufacturers will continue to offer more 494 00:23:36,320 --> 00:23:37,920 Speaker 10: things that you'll be able to view on the dash 495 00:23:37,960 --> 00:23:40,720 Speaker 10: and on Our goal as a company is to really 496 00:23:40,720 --> 00:23:43,800 Speaker 10: define performance for the customers. Sometimes that means more horsepower, 497 00:23:44,200 --> 00:23:47,199 Speaker 10: sometimes it means more visibility into what's going on in 498 00:23:47,200 --> 00:23:48,640 Speaker 10: real time, because. 499 00:23:48,320 --> 00:23:52,439 Speaker 2: For sure, somebody using their pickup truck of off roading 500 00:23:52,640 --> 00:23:55,520 Speaker 2: in Arizona, Nevada is going to want different things in 501 00:23:55,600 --> 00:23:58,960 Speaker 2: the person using it as a grocery getter in downtown 502 00:23:59,000 --> 00:24:02,200 Speaker 2: New York City, and that's probably a real world scenario. 503 00:24:02,359 --> 00:24:05,040 Speaker 10: No, it is, absolutely. And the other thing that a 504 00:24:05,040 --> 00:24:08,000 Speaker 10: lot of people maybe don't take into consideration is their 505 00:24:08,000 --> 00:24:11,800 Speaker 10: altitude and their terrain. We have a corporate office in Sandford, 506 00:24:11,800 --> 00:24:14,879 Speaker 10: Florida as well, so we have the opportunity between our 507 00:24:14,920 --> 00:24:17,760 Speaker 10: employees here and customers throughout the country to do elevation 508 00:24:17,920 --> 00:24:20,960 Speaker 10: testing and to make sure that when we provide quote 509 00:24:21,000 --> 00:24:23,840 Speaker 10: unquote a can tune in our devices, that it actually 510 00:24:23,880 --> 00:24:26,720 Speaker 10: is a custom tune. It's built for the intent and 511 00:24:26,760 --> 00:24:30,719 Speaker 10: purpose of performance economy towing, and it's been tested at 512 00:24:30,720 --> 00:24:33,119 Speaker 10: those various altitudes and terrain levels to make sure that 513 00:24:33,160 --> 00:24:36,440 Speaker 10: it's adequate and also more importantly safe for the customer. 514 00:24:36,600 --> 00:24:40,159 Speaker 2: Here's the question everybody asks me, and I sort of 515 00:24:40,200 --> 00:24:43,720 Speaker 2: don't have this answer. I'm hoping you do. Does CHIP 516 00:24:44,240 --> 00:24:48,840 Speaker 2: or a flash improvement affect warranty coverage and emissions inspections? 517 00:24:49,400 --> 00:24:49,680 Speaker 3: Sure? 518 00:24:50,000 --> 00:24:52,600 Speaker 10: That's a great question, and we get it every day. 519 00:24:53,240 --> 00:24:55,920 Speaker 10: So there's two answers to that question. The first one 520 00:24:56,000 --> 00:24:59,160 Speaker 10: is the Magnus and Boss Warranty Act, which states that 521 00:24:59,680 --> 00:25:03,440 Speaker 10: a a dealer or a manufacturer, they cannot void your 522 00:25:03,480 --> 00:25:06,840 Speaker 10: warranty based on the visual presence of an aftermarket part. 523 00:25:07,160 --> 00:25:11,720 Speaker 10: Now that has changed as far as how the consumer 524 00:25:11,800 --> 00:25:14,400 Speaker 10: has experienced that kind of feedback from the dealer. Particularly 525 00:25:14,440 --> 00:25:17,840 Speaker 10: the past couple of years, we've been told that some 526 00:25:17,880 --> 00:25:20,119 Speaker 10: people are actually being asked to sign paperwork at the 527 00:25:20,119 --> 00:25:22,920 Speaker 10: time of their purchase indicating that they will not add 528 00:25:22,920 --> 00:25:27,480 Speaker 10: any of those baltons or features to the vehicle. Yeah, 529 00:25:27,480 --> 00:25:29,600 Speaker 10: and sometimes it's in the fine print and they don't 530 00:25:29,600 --> 00:25:33,600 Speaker 10: realize it until afterwards. But we always suggest people to 531 00:25:33,680 --> 00:25:36,360 Speaker 10: realize is that a the Magnusum Mousse Walk Warranty Act 532 00:25:36,520 --> 00:25:41,040 Speaker 10: is intact and it is a legitimate federal law. And 533 00:25:41,080 --> 00:25:43,600 Speaker 10: then we also let people know that all of our 534 00:25:43,640 --> 00:25:48,119 Speaker 10: products have gone through the emissions testing phase, both internally 535 00:25:48,160 --> 00:25:51,919 Speaker 10: here and with the Air Resources Board in California, so 536 00:25:52,320 --> 00:25:55,040 Speaker 10: we have fifty state legal products. Our products come with 537 00:25:55,080 --> 00:25:57,479 Speaker 10: executive order numbers as well as a decal that they 538 00:25:57,480 --> 00:26:00,160 Speaker 10: can furnish at the time of a small check their 539 00:26:00,119 --> 00:26:04,600 Speaker 10: admission station. So we also include a two year powertrain 540 00:26:04,680 --> 00:26:08,400 Speaker 10: warranty on our products, which is industry exclusive. So we 541 00:26:08,440 --> 00:26:12,639 Speaker 10: really try to validate our claims not only by you know, 542 00:26:12,680 --> 00:26:14,880 Speaker 10: providing the dino charts and all the features, but letting 543 00:26:14,880 --> 00:26:17,800 Speaker 10: people know that this product is backed by not just 544 00:26:17,800 --> 00:26:20,320 Speaker 10: a thirty day warranty, but a two year powertrain warranty. 545 00:26:21,400 --> 00:26:23,119 Speaker 10: It gives them the assurance to say, hey, if you 546 00:26:23,400 --> 00:26:26,359 Speaker 10: bring your vehicle in and for whatever reason, this this 547 00:26:26,480 --> 00:26:29,639 Speaker 10: programmer or this tuner has caused an issue or enhanced 548 00:26:29,680 --> 00:26:32,560 Speaker 10: the current law, and we'll back that. And since we 549 00:26:32,640 --> 00:26:37,520 Speaker 10: implemented that, we've had two instances in the past five years. 550 00:26:38,000 --> 00:26:39,600 Speaker 2: And that's that's you know what is that that's less 551 00:26:39,600 --> 00:26:40,760 Speaker 2: than one percent on betting? 552 00:26:41,000 --> 00:26:44,520 Speaker 10: Oh far less? Yes, yeah, So I mean it's our intent. 553 00:26:44,640 --> 00:26:48,240 Speaker 10: You know, when we reverse engineer and design tunes and 554 00:26:48,280 --> 00:26:51,840 Speaker 10: implement them into a device, our guys certainly know, you 555 00:26:51,880 --> 00:26:53,960 Speaker 10: know that there's there's a safe power, and then there's 556 00:26:53,960 --> 00:26:56,080 Speaker 10: a power that you probably don't want to package in 557 00:26:55,720 --> 00:26:58,800 Speaker 10: and make available to the general public. Right, and so 558 00:26:58,840 --> 00:27:01,320 Speaker 10: we're we're confident that the various power levels that we 559 00:27:01,359 --> 00:27:05,200 Speaker 10: make available they're reliable, they're safe, and they're also meaningful 560 00:27:05,400 --> 00:27:08,000 Speaker 10: in the form of added power and fuel account. 561 00:27:08,480 --> 00:27:12,320 Speaker 2: So, you know, speaking specifically Jim, as we kind of 562 00:27:12,359 --> 00:27:16,159 Speaker 2: wind it down for different levels or packages. What's involved 563 00:27:16,200 --> 00:27:18,800 Speaker 2: in a typical installation? Can you describe it quickly? 564 00:27:19,440 --> 00:27:23,520 Speaker 10: Sure? So we call it white glove technology. You're not 565 00:27:23,560 --> 00:27:28,000 Speaker 10: popping the hood. You're plugging in and communicating via the 566 00:27:28,080 --> 00:27:31,000 Speaker 10: vehicles of diagnostic port, the OBED two port right underneath 567 00:27:31,000 --> 00:27:34,080 Speaker 10: the dash. Typically that location varies depending on the vehicle, 568 00:27:34,080 --> 00:27:37,199 Speaker 10: but it is underneath the steering wheel. When you plug in, 569 00:27:37,640 --> 00:27:40,280 Speaker 10: you will power up. Based on the ignition system, you 570 00:27:40,359 --> 00:27:43,440 Speaker 10: will be cycled through some different key cycles. The unit 571 00:27:43,480 --> 00:27:45,720 Speaker 10: will prompt you to turn the ignition on and off. 572 00:27:46,040 --> 00:27:48,119 Speaker 10: And what we're doing is we're communicating with the vehicle 573 00:27:48,160 --> 00:27:52,440 Speaker 10: and we're rewriting. We're flashing the ECM, so we're giving 574 00:27:52,440 --> 00:27:55,360 Speaker 10: it a new identity based on the features and input 575 00:27:55,400 --> 00:27:58,040 Speaker 10: that you've given the device. So you tell us if 576 00:27:58,040 --> 00:28:00,359 Speaker 10: you're running ninety three octane, you tell us if you 577 00:28:00,400 --> 00:28:04,440 Speaker 10: want a mileage tune, if you want a performance tune 578 00:28:04,560 --> 00:28:07,919 Speaker 10: or a towing tune, and then really it's almost like 579 00:28:08,000 --> 00:28:10,439 Speaker 10: installing a new version of Windows or software on your computer. 580 00:28:10,480 --> 00:28:12,199 Speaker 10: You're giving it a new identity and it's going to 581 00:28:12,240 --> 00:28:15,760 Speaker 10: operate at a higher level for you based on you know, 582 00:28:15,760 --> 00:28:17,120 Speaker 10: where you're driving and what you're doing. 583 00:28:17,240 --> 00:28:20,240 Speaker 2: Now. I'm sure, I'm sure if there's an issue you 584 00:28:20,400 --> 00:28:22,679 Speaker 2: I'm sure super Chips has tech support and you know 585 00:28:22,680 --> 00:28:25,439 Speaker 2: they have customer service and so forth for something like this, 586 00:28:26,160 --> 00:28:26,480 Speaker 2: we do. 587 00:28:26,560 --> 00:28:29,959 Speaker 10: We actually we have two locations, Ogden and Utah and 588 00:28:30,000 --> 00:28:32,560 Speaker 10: then Sanford, Florida, so we actually have from eight am 589 00:28:32,600 --> 00:28:35,920 Speaker 10: East Coast time to eight pm East coast time. We've 590 00:28:35,960 --> 00:28:39,760 Speaker 10: got technicians on hand and these guys are certified, they've 591 00:28:39,800 --> 00:28:42,840 Speaker 10: their hands on with the product, and you know, they're 592 00:28:42,840 --> 00:28:45,800 Speaker 10: always happy to help customers. Sometimes when you're programming a 593 00:28:45,840 --> 00:28:49,120 Speaker 10: vehicle for the first time, there's some very normal hesitation 594 00:28:49,240 --> 00:28:50,960 Speaker 10: and questions that come up, and those guys are great 595 00:28:50,960 --> 00:28:52,600 Speaker 10: at answering those addressing those questions. 596 00:28:52,800 --> 00:28:56,040 Speaker 2: Wow, crazy, great stuff, Jim, great stuff. I think you 597 00:28:56,080 --> 00:28:58,320 Speaker 2: guys have really risen to the challenge and you're doing 598 00:28:58,360 --> 00:29:00,120 Speaker 2: an exceptional job, and I want to thank you for 599 00:29:00,200 --> 00:29:02,800 Speaker 2: being with us today. Is there a place that listeners 600 00:29:03,240 --> 00:29:05,720 Speaker 2: can go for more information? Is there a website? There's 601 00:29:05,720 --> 00:29:06,360 Speaker 2: got to be right. 602 00:29:06,800 --> 00:29:10,280 Speaker 10: Absolutely. You can visit superchips dot com. So that's www 603 00:29:10,400 --> 00:29:13,959 Speaker 10: dot superchips dot com. That's our website has all our 604 00:29:13,960 --> 00:29:17,479 Speaker 10: contact information in a host of information about our products 605 00:29:17,520 --> 00:29:17,800 Speaker 10: as well. 606 00:29:17,880 --> 00:29:19,520 Speaker 2: If they have any questions, they can get an answered 607 00:29:19,520 --> 00:29:21,880 Speaker 2: there or I'm sure there's an eight hundred number via 608 00:29:21,920 --> 00:29:23,520 Speaker 2: that website as well. Just give us the eight hundred 609 00:29:23,560 --> 00:29:24,640 Speaker 2: number if you would. Jim, do you have it? 610 00:29:24,680 --> 00:29:28,720 Speaker 10: You bet? It's eight eight eight two two seven two 611 00:29:28,760 --> 00:29:29,960 Speaker 10: four four seven. 612 00:29:30,000 --> 00:29:32,400 Speaker 2: Right, perfect, Jim. I appreciate your time today. You have 613 00:29:32,440 --> 00:29:33,520 Speaker 2: a good rest of the afternoon. 614 00:29:33,960 --> 00:29:35,400 Speaker 10: Appreciate the opportunity. Thank you. 615 00:29:35,400 --> 00:29:37,200 Speaker 2: You're very welcome. I'm ronning any and the Car Doctor, 616 00:29:37,240 --> 00:29:38,560 Speaker 2: and we are back right after this. 617 00:29:38,840 --> 00:30:01,960 Speaker 6: Maybe don't. 618 00:30:03,440 --> 00:30:05,120 Speaker 2: Hey, hey, hey, welcome back. Why don't any of the 619 00:30:05,160 --> 00:30:07,360 Speaker 2: Car Doctor keep in mind listeners this hour. I think 620 00:30:07,400 --> 00:30:08,760 Speaker 2: it's this hour. I'll have to do it this hour. 621 00:30:08,800 --> 00:30:10,720 Speaker 2: One of our upcoming calls, we're gonna be giving away 622 00:30:11,200 --> 00:30:14,400 Speaker 2: a Wis Diecast cards. There. It's their thirty nine Ford 623 00:30:14,400 --> 00:30:17,400 Speaker 2: Diecast one eighteenth scale model. You know, for seventy five years, 624 00:30:17,400 --> 00:30:20,520 Speaker 2: Wicks has protecting has been protecting all of the engines 625 00:30:20,520 --> 00:30:23,440 Speaker 2: that America drives with their various line of filters, oil 626 00:30:23,440 --> 00:30:26,640 Speaker 2: filters among them, and to helps celebrate that they've created 627 00:30:26,640 --> 00:30:29,400 Speaker 2: this thirty nine Ford Coup hot rod and it's a 628 00:30:29,400 --> 00:30:31,360 Speaker 2: real nice piece. We've got pictures of it up on 629 00:30:31,400 --> 00:30:33,920 Speaker 2: our Facebook page and we're gonna give it out somewhere 630 00:30:33,920 --> 00:30:36,120 Speaker 2: in the last part of this last part of this 631 00:30:36,120 --> 00:30:38,280 Speaker 2: particular hour. Let's get over to the phones and let's 632 00:30:38,280 --> 00:30:42,240 Speaker 2: go talk to John Biloxi, Mississippi, nineteen ninety Chevy Cavalier 633 00:30:42,240 --> 00:30:44,320 Speaker 2: and some questions. John, Welcome to the car doctor, Sir, 634 00:30:44,400 --> 00:30:44,760 Speaker 2: how can. 635 00:30:44,640 --> 00:30:48,040 Speaker 5: I help hi? I'm going from a fore head light 636 00:30:48,120 --> 00:30:51,280 Speaker 5: system to a two head light system, okay, and the 637 00:30:52,000 --> 00:30:56,640 Speaker 5: I've got the low beam bulbs in the new housing, 638 00:30:56,680 --> 00:30:59,200 Speaker 5: but they don't lock down. They will fit into the housing, 639 00:30:59,240 --> 00:31:01,520 Speaker 5: but they can't lock down because of the way they're designed. 640 00:31:01,880 --> 00:31:03,120 Speaker 5: They're too small. 641 00:31:03,320 --> 00:31:03,640 Speaker 2: Okay. 642 00:31:03,640 --> 00:31:06,360 Speaker 5: What I want to do is go to a junk 643 00:31:06,440 --> 00:31:09,240 Speaker 5: yard and cut the connectors out of a two headlight 644 00:31:09,360 --> 00:31:14,520 Speaker 5: system and solder cut cut my fore headlight connectors off, 645 00:31:15,280 --> 00:31:18,920 Speaker 5: and solder the two headlight connectors on there and so 646 00:31:19,080 --> 00:31:21,160 Speaker 5: that the bulb will fit tightly in the housing. 647 00:31:21,240 --> 00:31:22,920 Speaker 2: Well, well, wait a minute, you're gonna you're gonna still 648 00:31:22,960 --> 00:31:24,560 Speaker 2: have high beam low beam, right, John. 649 00:31:25,440 --> 00:31:29,040 Speaker 5: Well, I'll have I'll have low beam in the housing. 650 00:31:29,080 --> 00:31:30,560 Speaker 5: Then what I was going to do is get some 651 00:31:31,560 --> 00:31:35,040 Speaker 5: get some more housings and cut them up and stick 652 00:31:35,080 --> 00:31:37,840 Speaker 5: them down in that intake below the bumper for my 653 00:31:37,920 --> 00:31:38,720 Speaker 5: high beams. 654 00:31:39,280 --> 00:31:42,240 Speaker 2: And then how are you going to aim them? 655 00:31:42,720 --> 00:31:43,560 Speaker 5: That's a good question. 656 00:31:44,040 --> 00:31:46,440 Speaker 2: So do we when do we do this? It sounds 657 00:31:46,440 --> 00:31:48,080 Speaker 2: like you want to go from a four headlamp system 658 00:31:48,120 --> 00:31:50,360 Speaker 2: to a two headlamp system to modify it, right. 659 00:31:51,080 --> 00:31:53,400 Speaker 5: Well, I had to because of accident damage. 660 00:31:53,560 --> 00:31:56,560 Speaker 2: Okay, So then why didn't you just just just make 661 00:31:56,600 --> 00:31:58,720 Speaker 2: this easy? There are I don't know the part number 662 00:31:58,760 --> 00:32:00,360 Speaker 2: off the top of my head, but there are vehicles 663 00:32:00,400 --> 00:32:03,360 Speaker 2: out there that do utilize a low beam high beam 664 00:32:03,400 --> 00:32:07,720 Speaker 2: headlamp that will be similar in the connector that you've got, 665 00:32:08,280 --> 00:32:11,720 Speaker 2: and you can just install that bulb in the housing, 666 00:32:11,760 --> 00:32:13,680 Speaker 2: and if you have to modify the housing at that point, 667 00:32:13,680 --> 00:32:15,560 Speaker 2: then modify that that way. At least when you go 668 00:32:15,600 --> 00:32:18,440 Speaker 2: through the pain, you've got the high beam and low beam. 669 00:32:18,880 --> 00:32:22,680 Speaker 2: And then you can also purchase from the local autoparts store. 670 00:32:22,760 --> 00:32:24,880 Speaker 2: Go to an O'Reilly you've got an rally autoparts around 671 00:32:24,920 --> 00:32:28,000 Speaker 2: you and ask them, ask them to look through the catalog, 672 00:32:28,280 --> 00:32:30,480 Speaker 2: tell them what you want to do, and they'll have 673 00:32:30,560 --> 00:32:32,760 Speaker 2: a connector that you can purchase that will plug into 674 00:32:32,800 --> 00:32:36,000 Speaker 2: that bulb. And now you've just got to transfer you've 675 00:32:36,040 --> 00:32:38,240 Speaker 2: got you're gonna have. You're gonna have four wires on 676 00:32:38,280 --> 00:32:41,440 Speaker 2: each side, two low beam, too high beam. Just condense 677 00:32:41,480 --> 00:32:43,400 Speaker 2: them down. If I remember right, it's a light green 678 00:32:43,880 --> 00:32:45,760 Speaker 2: that's gonna be the high beam and the ten is 679 00:32:45,760 --> 00:32:48,960 Speaker 2: going to be the low beam. Just combine those into 680 00:32:49,000 --> 00:32:52,480 Speaker 2: each side as part of that connector, and away you go. 681 00:32:52,560 --> 00:32:54,840 Speaker 2: This way, you don't have sounds like it'd looked like 682 00:32:54,840 --> 00:32:56,680 Speaker 2: a cyclops, John, and I don't think you want that. 683 00:32:57,080 --> 00:33:00,000 Speaker 2: So if you want to modify this and do it simple, 684 00:33:00,000 --> 00:33:01,680 Speaker 2: well I would get over to an O'Reilly odo parts 685 00:33:02,040 --> 00:33:04,200 Speaker 2: and make the changes there. All right, buddy, If you 686 00:33:04,200 --> 00:33:05,880 Speaker 2: have any other questions, and by the way, you can 687 00:33:05,880 --> 00:33:09,400 Speaker 2: find out more at you can get out to O'Reilly 688 00:33:09,480 --> 00:33:12,240 Speaker 2: odo Parts, look them up online at o'reillyodel dot com 689 00:33:12,280 --> 00:33:14,440 Speaker 2: and look up more information there. But doing it hands 690 00:33:14,480 --> 00:33:16,280 Speaker 2: on in the store is the best way to go. 691 00:33:16,480 --> 00:33:18,800 Speaker 2: Eight five five five six zero nine nine zero zero 692 00:33:18,920 --> 00:33:45,760 Speaker 2: mon Ani and the card doctor back right after this, Hey, 693 00:33:45,800 --> 00:33:47,600 Speaker 2: welcome back. Weren't on any of the car Doctor, We're 694 00:33:47,680 --> 00:33:50,440 Speaker 2: running out of time. Let's finish this hour. Mike and Portland, Maine, 695 00:33:50,600 --> 00:33:52,560 Speaker 2: two thousand and six, RAF four. Mike, what can I 696 00:33:52,560 --> 00:33:53,400 Speaker 2: do for you real quick? 697 00:33:54,240 --> 00:33:56,280 Speaker 8: You may have heard about the TSB with the raft 698 00:33:56,280 --> 00:33:59,760 Speaker 8: fours and the Toyota engine with excessive oil consumption. Friend 699 00:33:59,800 --> 00:34:02,320 Speaker 8: of mine has this problem. They need to replace all 700 00:34:02,360 --> 00:34:04,920 Speaker 8: four pistons, but Toyota doesn't have enough parts to do that. 701 00:34:05,240 --> 00:34:07,440 Speaker 8: She's burned through oil oil. But I'm wondering if that's 702 00:34:07,560 --> 00:34:10,760 Speaker 8: enough because her oxygen sin's now gone, there's no smoke 703 00:34:10,800 --> 00:34:13,080 Speaker 8: coming out the cars and it's affecting the cat. Shouldn't 704 00:34:13,200 --> 00:34:16,080 Speaker 8: really everything be replaced from the fuel line back in 705 00:34:16,160 --> 00:34:18,160 Speaker 8: order to keep everything running? 706 00:34:18,360 --> 00:34:21,319 Speaker 2: Great question, Mike, I'll tell you what. In this mechanic's opinion, Yeah, 707 00:34:21,360 --> 00:34:23,920 Speaker 2: you're absolutely right. You know, Toyota's got a problem. A 708 00:34:23,920 --> 00:34:26,200 Speaker 2: lot of these manufacturers have a problem right now, and 709 00:34:26,320 --> 00:34:27,920 Speaker 2: there's not a lot of talk about it. There's not 710 00:34:27,960 --> 00:34:30,719 Speaker 2: a lot of conversation going around the industry. But the 711 00:34:30,760 --> 00:34:34,520 Speaker 2: fact is many manufacturers, Toyota among them, in my opinion, 712 00:34:34,520 --> 00:34:36,400 Speaker 2: and from what I'm seeing, the proofs in the pudding. 713 00:34:36,560 --> 00:34:39,479 Speaker 2: They've extended the oil drain interval too far. They've taken 714 00:34:39,520 --> 00:34:41,440 Speaker 2: it out to the point where now a lot of 715 00:34:41,480 --> 00:34:45,880 Speaker 2: these two thousand and three up Toyotas, like the Hondas, 716 00:34:46,560 --> 00:34:49,520 Speaker 2: like some of the Nissans, they're having oil consumption issues. 717 00:34:49,600 --> 00:34:52,920 Speaker 2: Subaru comes to mind of late OUTI Volkswagen was in 718 00:34:52,960 --> 00:34:55,480 Speaker 2: the news for this particular problem where they've extended the 719 00:34:55,480 --> 00:34:59,120 Speaker 2: oil drain interval out so far that they've got varnish 720 00:34:59,239 --> 00:35:01,640 Speaker 2: issues on the oil the oil control ring. When these 721 00:35:01,640 --> 00:35:04,400 Speaker 2: cars get into the seventy eighty thousand mile marks, sometimes 722 00:35:04,440 --> 00:35:07,120 Speaker 2: a little higher, and they're starting to consume oil. Sometimes 723 00:35:07,120 --> 00:35:10,040 Speaker 2: it's happening sooner than the eighty. Sometimes it's happening a 724 00:35:10,080 --> 00:35:13,200 Speaker 2: little bit later. The problem is, you know, Toyota's fixed 725 00:35:13,200 --> 00:35:14,799 Speaker 2: in their case is it's they want you to take 726 00:35:14,800 --> 00:35:17,080 Speaker 2: the engine apart and put rings in it. Don't touch 727 00:35:17,120 --> 00:35:20,279 Speaker 2: the cylinder walls. There's conversation about if the crosshatch is 728 00:35:20,320 --> 00:35:23,080 Speaker 2: still there, hey, leave it alone. It's working. To me, 729 00:35:23,280 --> 00:35:25,560 Speaker 2: it's kind of like letting a twelve year old rebuild 730 00:35:25,600 --> 00:35:27,920 Speaker 2: your engine, and it doesn't matter. If you follow all 731 00:35:27,960 --> 00:35:30,319 Speaker 2: the necessary procedures, it works. And it gets you out 732 00:35:30,400 --> 00:35:33,360 Speaker 2: the door. So yeah, there's an issue. And then the 733 00:35:33,440 --> 00:35:36,440 Speaker 2: latter part of that is you're right. It is damaging 734 00:35:36,440 --> 00:35:39,960 Speaker 2: oxygen sensors, air fuel ratio sensors, catalytic converters. The reason 735 00:35:40,000 --> 00:35:42,359 Speaker 2: we don't see cars burning oil going down the road 736 00:35:42,360 --> 00:35:47,439 Speaker 2: anymore is because catalytic converters swallow all that smoke. Hey, Mike, 737 00:35:47,480 --> 00:35:49,600 Speaker 2: you know what, You're my last call this hour. Stay tuned, 738 00:35:49,600 --> 00:35:51,960 Speaker 2: stand the line fast. Harry's gonna get your information. We're 739 00:35:52,000 --> 00:35:55,360 Speaker 2: gonna send that thirty nine Ford Model one eighteen scale 740 00:35:55,440 --> 00:35:57,920 Speaker 2: car your way, courtesy the nice folks at Wix Filters 741 00:35:57,920 --> 00:36:01,000 Speaker 2: in their seventy fifth anniversary. Maybe maybe that will help 742 00:36:01,200 --> 00:36:03,040 Speaker 2: ease your pain. I'm on an ady in the car 743 00:36:03,160 --> 00:36:07,040 Speaker 2: doctor reminding everybody the mechanics aren't expensive, They're priceless. See 744 00:36:07,080 --> 00:36:07,120 Speaker 2: you