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Speaker 1: The Michael Berry Show, Jim Manning Vale this our guest

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Speaker 1: before you.

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Speaker 2: Ramon suggested that we tear up the couch before you

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Speaker 2: came in, so you'd send a new one and say,

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Speaker 2: you know what, this is ridiculous, Czar, you should have

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Speaker 2: a nice couch. I'm gonna send you something over nice

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Speaker 2: And I said, no, Ramon, don't do that.

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Speaker 3: Are you a good idea? This vinyl couch a little

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Speaker 3: born out.

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Speaker 2: Are you impressed that Ramon wore his mack?

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Speaker 3: Yes, I am very much. And I'm also impressed by

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Speaker 3: the way he's losing. Oh yeah, right, See look at

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Speaker 3: that you and Max talking about it. Wow, it's everybody

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Speaker 3: wants to talk about it. Did you know there was

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Speaker 3: a T shirt that had your likeness and that coming on?

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Speaker 3: I did, Yes, sir.

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Speaker 2: What do you think about that?

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Speaker 3: It is what I think. I think my ad agency

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Speaker 3: designed it it was.

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Speaker 2: Did you ever expect to become a pop icon?

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Speaker 3: No, sir, I'm still not, but I'm working on it.

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Speaker 2: I think you are.

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Speaker 3: I'm working on all right.

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Speaker 2: So you got a big deal going on?

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Speaker 3: Yeah, this weekend, if you come out to the Gallery

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Speaker 3: Furniture Thursday, Friday, Saturday or Sunday, buy five thousand dollars

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Speaker 3: better worth the furniture having delivered before the big game

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Speaker 3: in Kansas City, starts at five forty pm Central time.

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Speaker 3: If the team from New England wins, you get fifty

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Speaker 3: percent of your money back or one hundred percent back

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Speaker 3: and in store credits. You can buy furniture, get fifty

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Speaker 3: percent of your money back, one hundred percent back and

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Speaker 3: in store credit. If the fabulous team for New England wins,

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Speaker 3: and they win a lot, mister Barry, all.

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Speaker 2: Right, let's see how much retention Ramon did you pay?

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Speaker 2: Close attention? All right? What days is it? No?

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Speaker 3: No?

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Speaker 2: What days? What?

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Speaker 3: What day? You can't go?

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Speaker 4: Oh?

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Speaker 2: It starts today, right?

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Speaker 3: Start today? Yeah? Okay? All right?

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Speaker 2: So and it's through win Ramon Sunday at five forty

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Speaker 2: pm Central Okay, And what and what happens? What is

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Speaker 2: the offer?

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Speaker 3: Okay?

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Speaker 2: If New England wins, fifty okay, one hundred percent in

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Speaker 2: store credit okay. So now wait a second, What if

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Speaker 2: you want to bet on somebody other than New England.

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Speaker 3: It's not a bet, mister Barry's promotion. What if you

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Speaker 3: want to stake your claim on somebody other than New

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Speaker 3: England New England. What we're doing. That's who I got

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Speaker 3: easier to buy insurance on New England since they're slight underdogs.

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Speaker 3: So that's what we're doing there. How long does the

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Speaker 3: phone call take to make the call to buy insurance

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Speaker 3: on that game? About two minutes?

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Speaker 2: Really?

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Speaker 3: Yes.

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Speaker 2: Does the price of the insurance fluctuate as you get

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Speaker 2: closer to the game.

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Speaker 3: It does fluctuate a little bit, But time time the

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Speaker 3: teams are set, it's the next day is pretty much set.

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Speaker 2: Yeah, you have one guy you go through to do that.

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Speaker 3: I do have a guy who's very involved in the

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Speaker 3: horse racing world, so he knows all the people that

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Speaker 3: do that sort of thing and ensure big bets all

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Speaker 3: of the world.

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Speaker 2: Hm. That's fascinating.

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Speaker 3: So you have to have the furniture delivered before the game,

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Speaker 3: which is five p forty five on Sunday, right. And

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Speaker 3: the good thing about Gallery furniture is, as you well know,

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Speaker 3: we delivered fast, fast, fast. So you buy that furniture

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Speaker 3: that's in your home tonight, you don't have to wait

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Speaker 3: on a back back back back back quarter slipt.

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Speaker 2: How'd you come up with the back back back? Was

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Speaker 2: that a Chris Burman thing?

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Speaker 3: Yes, it was. It was exactly right. It was That's

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Speaker 3: where I got it.

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Speaker 2: That was that was uh, that was memorable. It was

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Speaker 2: Have you ever met Chris Berman?

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Speaker 3: Never met him? Is he still on the air?

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Speaker 2: No, they took him off, right. I don't think his

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Speaker 2: health is good, is it, Ramon? I think he was

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Speaker 2: having some Uh. I think he was having some pretty

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Speaker 2: serious health problems. What will be the number one item

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Speaker 2: you sell this weekend?

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Speaker 3: Probably leather sofas and leather reclining sopas.

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Speaker 2: Really yeah, because they'll though it'll be for the game.

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Speaker 3: For the game. A Leather's help is leather reclining self

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Speaker 3: is very very popular. That will definitely be the number

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Speaker 3: one item. Number two would be, uh, you know, fabrics helpis.

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Speaker 3: Number three would be mattresses.

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Speaker 2: Really yes, you're kind of back in the mattress game.

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Speaker 3: I am hugely in the mattress game. A mattress is

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Speaker 3: the uh foundation of life. You must sleep or you

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Speaker 3: will not you will die.

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Speaker 2: Are you the number one tempe Pedic seller in the country.

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Speaker 3: Well as far as well for having three stories? Where

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Speaker 3: are some of these other places have one hundred stores,

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Speaker 3: But we're the number one Tempeedy seller in the country

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Speaker 3: and temp Peedy gives a great mattress. I sleep on

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Speaker 3: one myself, and I must admit I sleep very well.

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Speaker 3: What time do you go to? Bit?

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Speaker 2: You know what?

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Speaker 3: Surprised when people ask me what you're really like? Because

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Speaker 3: they want to know what you're really like?

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Speaker 2: What do I tell him? Ramon, we're in here in

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Speaker 2: the Microsoft, I tell him, I was shocked at how

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Speaker 2: intellectually curious you are. Because anybody that comes across you,

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Speaker 2: they only hear you talking. But what they don't know

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Speaker 2: is when the microphone turns off, you don't talk. You

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Speaker 2: just ask questions.

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Speaker 3: You listen.

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Speaker 2: You're a very good listener, and that most people are.

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Speaker 2: I have tried to work on that, but most people

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Speaker 2: are not.

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Speaker 3: We take an active listening course from a professor named

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Speaker 3: Graham Body. He's at Ole, miss and he's really helped

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Speaker 3: the all the people that work at Galli Parents to

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Speaker 3: learn how to listen more because as America we're not

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Speaker 3: good at listening.

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Speaker 2: That's probably true, and a lot of people who are

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Speaker 2: naturally good sellers probably think they're going to sell somebody

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Speaker 2: as opposed to just listening. How'd you come up with

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Speaker 2: that idea?

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Speaker 3: Well, I understood that salesman like me or motormouth, and

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Speaker 3: if we'll shut the hell up and let the customer talk,

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Speaker 3: they'll tell you how to sell them. So I read

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Speaker 3: some of his stuff in the Wall Street Journal, contacted

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Speaker 3: and became over and did consulting for us. It's been

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Speaker 3: fantastic not only for people's business life, but also the

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Speaker 3: personal life. That when they go home and the spouse

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Speaker 3: wants to talk to them, they actually listen. They do.

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Speaker 3: They remark that it's been good for their marriage. Absolutely

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Speaker 3: made them a better parent, made a better parent, better

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Speaker 3: dad or mom, and better person in the community because

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Speaker 3: they listen, and they become aware when they see people

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Speaker 3: talking over each other. As Winston Churchill once said, don't

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Speaker 3: interrupt me while I'm interrupting.

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Speaker 2: We went to the we were talking about London. We

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Speaker 2: went to the Churchill War Rooms. Have you been to that. No,

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Speaker 2: It's where he conducted the war during World World War two. Man,

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Speaker 2: I'm gonna tell you mac, it is it is. It is.

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Speaker 2: They have done such a good job with it. They've

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Speaker 2: kind of restored it to the way it looked when

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Speaker 2: he was there. They were in these cramped quarters undergrounds,

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Speaker 2: so nobody would know where they were, and there were

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Speaker 2: over one hundred people in these quarters and they're running.

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Speaker 2: They're running the government from there, they're running the war effort.

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Speaker 3: There.

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Speaker 2: He's got his maps. He loved maps. He's got his

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Speaker 2: maps on the wall and they're charting. That's where Rommel is.

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Speaker 2: There's the Eastern Front, that's where you know Hitler's, that's

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Speaker 2: where his largest group is. There's the Blitzkraig And it

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Speaker 2: was really interesting, sure fascinating. There's a lot of nice.

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Speaker 3: Furniture in there, Yes, sir, it was. I have a

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Speaker 3: question for all your listeners. I would like to know

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Speaker 3: all the retailers out there. They call in and talked

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Speaker 3: to mister Michael Barrier ramon how has this government shut

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Speaker 3: down affected their business?

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Speaker 2: Has it affected yours?

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Speaker 3: Very strange, it's it's had a detrimental effect.

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Speaker 2: Really yeah, that means bad. Yeah, Okay, have you ever

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Speaker 2: thought about did you ever over the years want to

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Speaker 2: do your own show.

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Speaker 3: My own radio show. Never wanted to do that. I

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Speaker 3: just wanted to sell a lot of mattresses.

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Speaker 2: But you would have sold a lot of mattresses, you know.

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Speaker 2: I'm reading a book called One Summer nineteen twenty seven

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Speaker 2: by Bill Bryson, and it is fascinating. It's the year

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Speaker 2: of radio. It's the year that radio. The number one

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Speaker 2: furniture item sold in the nineteen twenties was radios because

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Speaker 2: people were buying you know, the big because yeah, yah,

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Speaker 2: before the Curtis Mathis TV console, they bought the radio console.

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Speaker 2: And they're talking about the explosion in radio stations. We

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Speaker 2: went from almost we went from none obviously to thousands

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Speaker 2: and thousands. And what was happening was the number one

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Speaker 2: category of radio station owners was department stores. So department

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Speaker 2: stores would hire they'd go out and hire talent and

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Speaker 2: they'd do this show because it would give them an

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Speaker 2: unlimited radio budget.

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Speaker 3: That's a good idea. Yeah, that's good. I talked to

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Speaker 3: Eddie about.

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Speaker 2: That, about having your own radios.

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Speaker 3: On radio station.

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Speaker 2: Yeah, out of your place.

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Speaker 3: Yes, at w g L would be good.

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Speaker 2: Oh I like that w M a C. Yes, sir,

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Speaker 2: to what extent do people know you more than gallery

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Speaker 2: furniture as a brand?

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Speaker 3: A lot? Really? Yes?

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Speaker 2: Is that good or bad?

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Speaker 3: It's good for coming on at the front of the

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Speaker 3: store because instant trust when they walk in and see me.

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Speaker 3: It's not good when they go to the other stores.

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Speaker 3: And I'm not there, so if anybody wants to see me,

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Speaker 3: I'm always at the North Preway store and I'm always

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Speaker 3: promoting soapas and matches like I'm doing this weekend. Because

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Speaker 3: if you buy five thousand or more and the team

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Speaker 3: of New England wins a big game on Sunday, you

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Speaker 3: get half your money back or one hundred percent back

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Speaker 3: in in store credit. And that is an unbelievable value

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Speaker 3: because the team of New England wins a lot of

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Speaker 3: football games.

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Speaker 2: How much? How'd you come up with a name gallery furniture?

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Speaker 3: Well, I copied it off the galleria. Really yeah. Gallery

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Speaker 3: means a place where a lot of differ and things

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Speaker 3: are displayed.

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Speaker 2: So do you want to stay around or you got

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Speaker 2: to go to another station?

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Speaker 3: I'd love to stay around.

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Speaker 2: You want to hang on?

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Speaker 3: Yes, sir?

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Speaker 2: Nice shirt?

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Speaker 3: Thank you very much, sir. I'm a huge Houston Astros fan.

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Speaker 5: I know you are.

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Speaker 3: Well.

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Speaker 2: You and I got our Super Bowl rings same day

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Speaker 2: we did, Bryan. That was really nice of them to

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Speaker 2: do that for us.

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Speaker 3: It's unbelievably nice. We didn't play an I say super Bowl.

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Speaker 2: I'm sorry, world, serious, world, serious, I know it.

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Speaker 6: Was Well, please don't interrupt why I'm doing ow wow,

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Speaker 6: the liver broke, the blood, wood and the desert.

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Speaker 7: Oh how the black sad body, diesel steam and body

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Speaker 7: five degree the time?

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Speaker 2: Say midnight Oil Australian? Aren't they Australian?

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Speaker 5: You know?

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Speaker 2: I always put midnight Oil in B fifty two's in

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Speaker 2: the same category. Mac, tell me three things you like

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Speaker 2: about our show.

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Speaker 3: Three things I like about is this spontaneity number one,

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Speaker 3: right off the top number one. Number two the slant

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Speaker 3: toward free enterprise and making things happen. Number three helping

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Speaker 3: people become self reliant and experience the joy of work,

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Speaker 3: which to means what life's all about.

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Speaker 2: Where did you learn that? Your dad teach you that?

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Speaker 3: I probably learned that from my parents and from Catholic school.

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Speaker 2: Really, yeah, you glad you went to Catholic school?

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Speaker 3: Oh? Absolutely?

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Speaker 2: How are you different today than when you were twenty?

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Speaker 3: Certainly more religious than when I was twenty, more reflective

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Speaker 3: and more interested in the legacy now than I certainly

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Speaker 3: was at age twenty.

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Speaker 2: Why do you think that is?

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Speaker 3: Because I'm not going to live forever, may live till

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Speaker 3: the one hundred. Excuse me about another thirty two years?

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Speaker 2: You're sixty eight.

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Speaker 3: Yeah, I got to keep buying my radio ads, keep

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Speaker 3: Eddie happy.

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Speaker 2: You do you? Are you the largest buyer of radio

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Speaker 2: ads in Houston?

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Speaker 3: Close?

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Speaker 2: What does that mean?

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Speaker 3: I think I'm real close. I like radio. I don't

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Speaker 3: know that we buy as much as somebody like Budweiser,

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Speaker 3: but for a independent retailer, I'm sure we probably are.

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Speaker 2: You exercise?

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Speaker 3: I do exercise a lot.

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Speaker 2: What do you do?

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Speaker 3: I run on the treadmill while I read my iPad

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Speaker 3: at your house, at the house, or at the store.

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Speaker 3: We have a gym at the store.

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Speaker 2: Have you ever fallen on the treadmill?

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Speaker 3: I came close, but I've never fallen on the treadmill.

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Speaker 3: I hold on h while I'm running, so at my

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Speaker 3: tender age of sixty eight, I don't fall on my face.

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Speaker 3: That would be very embarrassing.

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Speaker 2: Do you do the treadmill every single day?

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Speaker 3: Probably six out of seven?

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Speaker 2: Really?

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Speaker 3: Yeah?

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Speaker 2: How long?

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Speaker 3: An hour? An hour and a half? Really? Yeah?

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Speaker 2: While you're reading the paper?

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Speaker 3: Well, I'm reading or watching some YouTube video or whatever.

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Speaker 2: Like what kind of YouTube video?

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Speaker 3: I watch a guy named Bishop Baron. He's a Catholic

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Speaker 3: bishop out of Los Angeles. He's very, very good, very

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Speaker 3: motivational and he's terrific.

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Speaker 2: How about Bishop Bullwinkle do you know about him?

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Speaker 3: I don't know him.

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Speaker 2: Very entertaining.

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Speaker 3: I watched Bishop Fulton she you know he is had

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Speaker 3: the number one television show in the United States in

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Speaker 3: the nineteen fifties as a Catholic bishop. Really yeah, Fulton cheen.

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Speaker 2: And you go and you watch old videos of his homilies.

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Speaker 3: Yeah.

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Speaker 2: Interesting. How'd you get into that?

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Speaker 3: Well? I used to watch him when I was a

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Speaker 3: kid back in the fifties, and then I saw him

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Speaker 3: on YouTube one day and started watching and just fantastic.

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Speaker 3: And he could speak like nobody's business. He did. His

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Speaker 3: television show was twenty seven minutes. He had no script,

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Speaker 3: no notes. He in the twenty seven minutes plus in

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Speaker 3: ten seconds every time. Really yeah, you admire that. I do.

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Speaker 3: I admire somebody who can speak extemporaneous and keep your

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Speaker 3: attention and pause and you know, use this craft for

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Speaker 3: public speaking very well. I will tell you, and I've

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Speaker 3: told you this before. I was surprised what a good

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Speaker 3: public speaker you are. No, I've had a lot of practice.

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Speaker 2: Does that come off the wrong way?

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Speaker 1: No?

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Speaker 2: I you know, I did not expect it was it was.

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Speaker 2: It was a very tight speech. It was incredibly it

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Speaker 2: was quite different than your your TV ad which is

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Speaker 2: a certain pistacado style and intensity it was. There was

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Speaker 2: an intensity. But I mean, I'm a student of public speaking,

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Speaker 2: and you're really really good.

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Speaker 3: I was.

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Speaker 2: I was impressed. It was at the Have I told

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Speaker 2: you this before? It was at the Heights Chamber Heights

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Speaker 2: Chamber of Commerce. You were the keynote speaker, and I

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Speaker 2: think I was. I think I introduced you. I think

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Speaker 2: that was my role.

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Speaker 3: Let me give you this quote my nephew gave me.

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Speaker 3: He's a career military. He said, hard times create hard men.

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Speaker 3: Hard men create good times. Good times create weak men.

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Speaker 3: Weak men create hard times.

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Speaker 2: It's a cycle.

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Speaker 3: Yep. What are you hard? I hope.

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Speaker 2: Do you think that you're six because you have had

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Speaker 2: an amazing success. Do you think that you are better

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Speaker 2: at operations or at marketing?

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Speaker 3: Marketing?

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Speaker 2: Really?

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Speaker 3: Yeah? My wife better at operations really yeah?

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Speaker 2: In what way?

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Speaker 3: She thinks that way? You know, I think a big

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Speaker 3: picture down. She thinks small picture up. So she's very analytical.

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Speaker 3: I'm not who is somebody in Houston. They may not

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Speaker 3: even be in your your field, but you look at them,

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Speaker 3: and you say that that fella is good at operations obviously.

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Speaker 3: Jim Crane logistics, you know, he made a lot of

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Speaker 3: money and built two huge businesses doing logistics. And right uh,

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Speaker 3: you know Drake McLain, another guy made a lot of

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Speaker 3: money at doing logistics, you know, in the grocery business.

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Speaker 3: Tough business. And we are looking at how to how

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Speaker 3: do we become more logistically sound? How do we do

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Speaker 3: our you know, we do our own trucking in town

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Speaker 3: and also over the road.

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Speaker 2: So you know, for being so good at marketing, you

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Speaker 2: haven't even mentioned you new three D technology.

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Speaker 3: We do have three D technology. You can come in

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Speaker 3: and draw out the room. You can see if the

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Speaker 3: furniture're gonna fit. You can see exactly how it's gonna

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Speaker 3: look in your room with your carpet and your wall colors.

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Speaker 3: And you can eliminate the fear of making a buying

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Speaker 3: mistake with a Comma in it. Do you know what

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Speaker 3: that is? A buying mistake with a Comma?

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Speaker 2: Spoiler alert It wasn't even his chair. Excuse well, we

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Speaker 2: cannot to play the whole song.

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Speaker 5: Thank you Love.

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Speaker 2: The number one selling chair in.

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Speaker 3: America, number one selling share in America is a power

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Speaker 3: reclining uh reclining. People want uh fushing button and get

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Speaker 3: their chair to go back or the foot rest come up.

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Speaker 3: They want us to do it manually like they used to.

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Speaker 2: Do you buy it from mac?

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Speaker 3: You did?

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Speaker 2: What'd you pay for it? Three piece set? What color

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Speaker 2: is it?

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Speaker 3: Bro?

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Speaker 2: How much it costs you?

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Speaker 3: Did you buy it during one of the astros deals

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Speaker 3: or Patriots?

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Speaker 2: Or you should run and buy something this weekend?

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Speaker 3: That's right.

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Speaker 2: I think josh Ennis goes and buy stuff right before

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Speaker 2: big events just just because he's hoping he could, you know.

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Speaker 3: It's just so you hope he can win, Yeah, just

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Speaker 3: so he can try to get his stuff for free.

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Speaker 3: That's right.

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Speaker 2: Are our recliners like that? You know when I was

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Speaker 2: a kid, every man come home and you didn't sit

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Speaker 2: in dad's recliner, right, my grandfather, my dad, everybody that

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Speaker 2: that was how you watch TV? And nope, you know,

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Speaker 2: kids couldn't be in it when dad got home. Or

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Speaker 2: do people still do that?

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Speaker 3: People still buy recliners all the time. In fact, as

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Speaker 3: the population keeps aging and these lift recliners are very

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Speaker 3: very popular, really yeah, because that becomes their whole lifeline.

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Speaker 3: They sleep in the chair almost twenty four to seven,

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Speaker 3: and then they can get out himself without having to

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Speaker 3: have somebody pull them out. So regular recliners are certainly

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Speaker 3: important up to the age sixty and over age sixty,

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Speaker 3: A lot.

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Speaker 2: Of these lift recliners. What year did you open nineteen

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Speaker 2: eighty one? If I were to walk through your inventory

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Speaker 2: in eighty one and walk through your inventory in twenty nineteen,

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Speaker 2: what would strike me as different?

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Speaker 3: Probably the size of the furniture. The size keeps getting larger.

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Speaker 3: Is that we're getting larger, I think so people are

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Speaker 3: definitely getting larger. The size of the furniture now bedroom

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Speaker 3: furniture and dining room furniture is very similar. But the

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Speaker 3: colors the finish has changed certainly and gone from traditional

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Speaker 3: or colonial if you will, to more transitional or modern furniture.

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Speaker 2: I was reading an article Jim mcaviill as our guest

399
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Speaker 2: by the way, I was reading an article I don't know,

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Speaker 2: a year or two ago, and it was talking about

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Speaker 2: this trend in home food delivery. So you ever do

402
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Speaker 2: door dash or uber Eats or one of those.

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Speaker 3: I work all the time, mister Barry, I don't have

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Speaker 3: the opportunity to do that well. My children.

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Speaker 2: Do you know a lot of people do that? Yes? Right,

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Speaker 2: And so the article was about how the home as

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Speaker 2: the castle that had gone away. People were spending time

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Speaker 2: away from the home. But now that's kind of come

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Speaker 2: full circle and now more people work from home than

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Speaker 2: ever before. They have their food delivered to their home.

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Speaker 2: They buy things, they don't have to go out to

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Speaker 2: shop anymore, they have it delivered to them. I would

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Speaker 2: think that would be good for the home furniture business.

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Speaker 3: It is. And the other good thing is good for

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Speaker 3: us is everything is instant. You get instant news on

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Speaker 3: the radio, you get instant news on your cell phone,

417
00:19:44,680 --> 00:19:49,960
Speaker 3: you get instant entertainment on Netflix. But most places still

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Speaker 3: take six weeks to deliver furniture. So we deliver instantly

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Speaker 3: and that's one of our big competitive advantages. It's a

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Speaker 3: huge cost to us to do that. Deliver furniture from

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Speaker 3: nine in the morning till nine night, up till midnight

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Speaker 3: every day.

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Speaker 2: You've got to have it in stock.

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Speaker 3: You got to have in stock.

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Speaker 2: You got to have much warehouse space.

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Speaker 3: Do you have one hundred thousand square feet.

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Speaker 2: One hundred even all air conditioned?

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Speaker 3: No, it's not air conditioned. Doesn't have to be doesn't

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Speaker 3: have to be.

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Speaker 2: How far is it from the store right right next

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Speaker 2: to it? How long will it be before you have

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Speaker 2: to have another one?

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Speaker 3: We hopefully never because we're good at the logistics. We

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Speaker 3: can get it in and get it out. It is

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Speaker 3: it on levels, it's forty feet high. How long does

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Speaker 3: an average love seat or couch sit in your warehouse

437
00:20:29,600 --> 00:20:32,120
Speaker 3: before you sell it from winning to ride? Not two weeks?

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Speaker 2: Really?

439
00:20:32,560 --> 00:20:36,439
Speaker 3: Yeah, that's the objective. Is you get twenty six turns

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Speaker 3: a year. If we do that, then we're turning inventory

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Speaker 3: and you make money by turning inventory.

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Speaker 2: But that means, you know, what would scare me in

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Speaker 2: your business is so we're opening the barbecue joint February first.

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Speaker 2: I know people want barbecue, right, what would scare me

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Speaker 2: in your business? And retail clothing has got to be

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Speaker 2: even more because people are so fickle. Is for you

447
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Speaker 2: to get out there out front and say, you know,

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Speaker 2: I think that might sell. Because if people come in

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Speaker 2: and don't want traditional, that means you had to carry

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Speaker 2: something that was not typical, and then you potentially get

451
00:21:09,920 --> 00:21:10,560
Speaker 2: stuck with it.

452
00:21:11,160 --> 00:21:13,080
Speaker 3: That's when you have sales. You mark it down and

453
00:21:13,359 --> 00:21:17,399
Speaker 3: I've probably sold over one hundred million dollars worth of

454
00:21:17,440 --> 00:21:20,400
Speaker 3: furniture wave a little cost. In my career, I make

455
00:21:20,440 --> 00:21:22,639
Speaker 3: a lot of buying mistakes. But you know, if you

456
00:21:22,640 --> 00:21:24,840
Speaker 3: don't make any buying mistakes, kind of like baseball, you got,

457
00:21:24,880 --> 00:21:26,960
Speaker 3: you're going to strike out three out of seven out

458
00:21:26,960 --> 00:21:27,639
Speaker 3: of ten times.

459
00:21:27,720 --> 00:21:30,000
Speaker 2: You're not wearing your World Series ring.

460
00:21:30,240 --> 00:21:32,600
Speaker 3: No, she's in the car, my hands, swell, uf, I

461
00:21:32,600 --> 00:21:34,240
Speaker 3: don't worry. It's about ten o'clock.

462
00:21:34,480 --> 00:21:37,040
Speaker 2: Really, yes, sir, your handswell up in the morning.

463
00:21:37,200 --> 00:21:38,520
Speaker 3: M h that's you.

464
00:21:38,520 --> 00:21:40,880
Speaker 2: You got too much salt in your diet, do I Well,

465
00:21:40,920 --> 00:21:44,080
Speaker 2: that's probably could be you're not drinking enough water.

466
00:21:44,760 --> 00:21:48,159
Speaker 3: I drink a lot of water. How much I was

467
00:21:48,200 --> 00:21:50,040
Speaker 3: told to drink a lot of water because I have

468
00:21:50,119 --> 00:21:54,000
Speaker 3: pneumonia right now by Bud Frasier. Yes, sir, well actually

469
00:21:54,000 --> 00:21:56,040
Speaker 3: it was this. I says, I have pneumonia. I call

470
00:21:56,160 --> 00:21:58,040
Speaker 3: this doctor. He came out to the store and treated

471
00:21:58,040 --> 00:22:00,280
Speaker 3: me at the store. Oh there it is there, it is.

472
00:22:00,359 --> 00:22:01,040
Speaker 3: It's now on.

473
00:22:01,240 --> 00:22:03,200
Speaker 2: Oh let's see there you go. Yeah, so that's the

474
00:22:03,280 --> 00:22:04,600
Speaker 2: number one conversation piece.

475
00:22:04,920 --> 00:22:05,479
Speaker 3: It is now.

476
00:22:05,520 --> 00:22:07,960
Speaker 2: You got a five pound I'm not wearing mine today.

477
00:22:09,200 --> 00:22:11,320
Speaker 3: It's a great clothing tool. You let them wear of

478
00:22:11,320 --> 00:22:14,119
Speaker 3: the ring, they buy furniture, they take a picture.

479
00:22:14,480 --> 00:22:16,960
Speaker 2: How's this construction on Postoke doing for your store?

480
00:22:17,880 --> 00:22:22,359
Speaker 3: It sucks? Yeah, it sucks business down and Postoke fifty

481
00:22:22,960 --> 00:22:24,720
Speaker 3: fifty fifty percent.

482
00:22:24,560 --> 00:22:26,200
Speaker 2: And you blame that construction on it.

483
00:22:27,119 --> 00:22:29,040
Speaker 3: Well, and all the people that live in this area

484
00:22:29,240 --> 00:22:31,280
Speaker 3: know that you can't get down the street, so it's

485
00:22:31,359 --> 00:22:35,320
Speaker 3: kind of easy to figure out what's happening. But everybody's

486
00:22:35,320 --> 00:22:39,160
Speaker 3: going to ride a bus to my things at the galley. Yeah,

487
00:22:39,200 --> 00:22:43,200
Speaker 3: that's yeah, that's a That's a brilliant strategy, isn't it?

488
00:22:43,200 --> 00:22:45,520
Speaker 3: It is what it is. I just uh, I just

489
00:22:45,600 --> 00:22:46,080
Speaker 3: work here.

490
00:22:49,560 --> 00:22:51,359
Speaker 2: Tell me about a place that you had a great

491
00:22:51,400 --> 00:22:53,760
Speaker 2: meal within the last three weeks that it was the

492
00:22:53,760 --> 00:22:56,240
Speaker 2: first time you went there. You ever eat out?

493
00:22:57,000 --> 00:23:00,000
Speaker 3: Not very often, you know. I my wife picks up

494
00:23:00,119 --> 00:23:01,760
Speaker 3: dinner for me, and that's the only meal I ate

495
00:23:01,760 --> 00:23:02,440
Speaker 3: when I get home.

496
00:23:02,520 --> 00:23:03,480
Speaker 2: Where does she pick it up?

497
00:23:04,000 --> 00:23:05,640
Speaker 3: Carabas? I ate the same thing every day?

498
00:23:05,840 --> 00:23:07,879
Speaker 2: You said, are you and Johnny buddies?

499
00:23:08,640 --> 00:23:10,080
Speaker 3: I know Johnny very well. He's great.

500
00:23:10,119 --> 00:23:11,119
Speaker 2: He's another hard working.

501
00:23:11,240 --> 00:23:14,760
Speaker 3: He is very hard I ate Carabas spaghetti meatball every night.

502
00:23:14,800 --> 00:23:18,399
Speaker 3: I'm pretty boring, really, Yes, Sir, you eat spaghetti and

503
00:23:18,440 --> 00:23:21,600
Speaker 3: meatball every night, every night from carabas. From Carabas.

504
00:23:21,640 --> 00:23:23,120
Speaker 2: That's rich, is it?

505
00:23:23,480 --> 00:23:25,800
Speaker 3: Yeah, that's the only meal I eat something good.

506
00:23:26,080 --> 00:23:28,919
Speaker 2: If I can't eat carabas every day because it is heavier,

507
00:23:29,320 --> 00:23:31,240
Speaker 2: but it is a treat for me to have a

508
00:23:31,280 --> 00:23:33,959
Speaker 2: glass of red wine and one of his you know,

509
00:23:34,000 --> 00:23:36,840
Speaker 2: his lasagna or one of his pastas. Oh man, that

510
00:23:37,119 --> 00:23:38,399
Speaker 2: is King's food to me.

511
00:23:38,680 --> 00:23:39,680
Speaker 3: Where did you eat in England?

512
00:23:40,720 --> 00:23:43,040
Speaker 2: We ate a lot of Indian food because the hotel

513
00:23:43,080 --> 00:23:46,439
Speaker 2: where we were staying at had the number one, the

514
00:23:46,560 --> 00:23:50,600
Speaker 2: number one Indian restaurant in London called Keelan.

515
00:23:50,720 --> 00:23:51,280
Speaker 3: We ate there.

516
00:23:51,680 --> 00:23:53,920
Speaker 2: We ate at a place called Bouddha Bar that I've

517
00:23:53,920 --> 00:23:56,280
Speaker 2: always wanted to eat at. We ate at Mister Chow,

518
00:23:56,400 --> 00:23:59,040
Speaker 2: which is a real famous Chinese restaurant's been around for

519
00:23:59,080 --> 00:24:01,600
Speaker 2: fifty years, and it's kind of it's one of those

520
00:24:01,640 --> 00:24:03,160
Speaker 2: things that you just have to do.

521
00:24:04,600 --> 00:24:05,360
Speaker 3: Was it expensive?

522
00:24:06,440 --> 00:24:06,560
Speaker 5: Uh?

523
00:24:06,840 --> 00:24:09,399
Speaker 2: As my grandfather would say, hiring a cat's ask London

524
00:24:09,520 --> 00:24:13,840
Speaker 2: is expensive. Yeah, it's it's it's very expensive. You want

525
00:24:13,840 --> 00:24:15,560
Speaker 2: to hang around a little longer, Yes, sir, I was

526
00:24:15,600 --> 00:24:17,119
Speaker 2: going to get you to tell about the special but

527
00:24:17,119 --> 00:24:22,359
Speaker 2: then Ramon started the bump music that starts today right now.

528
00:24:22,480 --> 00:24:23,600
Speaker 3: Yes, we're overan right now us.

529
00:24:23,640 --> 00:24:26,120
Speaker 2: If people come over and buy a bunch of furniture

530
00:24:26,119 --> 00:24:28,639
Speaker 2: from you, they can get a Texas Icons Gathered Texas.

531
00:24:28,600 --> 00:24:30,680
Speaker 3: Icon Gathering ticket at one it came out the other day.

532
00:24:30,680 --> 00:24:32,400
Speaker 3: I didn't have the tickets yet, but I got them

533
00:24:32,400 --> 00:24:34,840
Speaker 3: now right at my front desk. I'll hand them to

534
00:24:34,920 --> 00:24:37,600
Speaker 3: you and you'll have the great time at the Redneck

535
00:24:37,640 --> 00:24:38,240
Speaker 3: Country Club.

536
00:24:38,359 --> 00:24:39,800
Speaker 2: You can't buy them, you have to get it from

537
00:24:39,800 --> 00:24:40,640
Speaker 2: one of the icons.

538
00:24:41,119 --> 00:24:56,119
Speaker 3: Hopefully we're an iconic gallery furniture on the North Freeway.

539
00:24:59,560 --> 00:25:07,520
Speaker 4: It's time time, time, time, luck and load. So Michael

540
00:25:07,720 --> 00:25:09,600
Speaker 4: Very Show is on the air.

541
00:25:19,920 --> 00:25:21,840
Speaker 3: I think Sandy must be in a meeting right now,

542
00:25:22,600 --> 00:25:24,240
Speaker 3: or she would have sent along quote.

543
00:25:24,280 --> 00:25:26,560
Speaker 2: Ah, I haven't checked my phone, so maybe she sent it.

544
00:25:28,320 --> 00:25:37,040
Speaker 2: Let's see if she did, I don't know. Let's see. Well,

545
00:25:37,040 --> 00:25:40,959
Speaker 2: I don't know. But it was John Foster Dulles, about

546
00:25:41,000 --> 00:25:45,120
Speaker 2: whom Churchill described as the only bull I know who

547
00:25:45,200 --> 00:25:51,280
Speaker 2: carries his China cabinet with him. I like that. I

548
00:25:51,400 --> 00:25:56,520
Speaker 2: like that. I got some text messages coming in. Marcus

549
00:25:56,520 --> 00:25:58,200
Speaker 2: so Treull sent a message, but I can't read out

550
00:25:58,240 --> 00:26:00,159
Speaker 2: what he said on the air. I'll tell you in

551
00:26:00,200 --> 00:26:06,720
Speaker 2: a minute. My friend Mark Lopez, the taekwondo guru. You've

552
00:26:06,720 --> 00:26:09,320
Speaker 2: met him at my birthday. He wants to know if

553
00:26:09,359 --> 00:26:10,920
Speaker 2: you ever take vacations.

554
00:26:11,359 --> 00:26:12,800
Speaker 3: No, I don't, No, no.

555
00:26:12,920 --> 00:26:17,320
Speaker 2: Sir, you know. I admire your hard work, but I

556
00:26:17,359 --> 00:26:19,600
Speaker 2: think you might need to recharge the batteries.

557
00:26:20,560 --> 00:26:23,120
Speaker 3: I recharge every night on my temper Pede sleep set.

558
00:26:23,160 --> 00:26:26,080
Speaker 2: Mister, I really think if you like, what would happen

559
00:26:26,240 --> 00:26:30,080
Speaker 2: if you took a week and went to, say shelves

560
00:26:30,160 --> 00:26:30,720
Speaker 2: or somewhere.

561
00:26:31,920 --> 00:26:35,840
Speaker 3: I'm going to Dubai to make a speech in March.

562
00:26:36,040 --> 00:26:37,399
Speaker 2: That's not a fun trip.

563
00:26:39,240 --> 00:26:44,840
Speaker 3: Who are you speaking to? I think it's Haliburton.

564
00:26:45,359 --> 00:26:47,560
Speaker 2: Really you get paid for them?

565
00:26:47,840 --> 00:26:49,560
Speaker 3: No, but they're paying the tickets, so that's a lot

566
00:26:49,560 --> 00:26:49,840
Speaker 3: of money.

567
00:26:49,880 --> 00:26:51,679
Speaker 2: They cover the first class.

568
00:26:52,119 --> 00:26:52,400
Speaker 3: I think.

569
00:26:52,440 --> 00:26:53,560
Speaker 2: So have you ever been to Dubai?

570
00:26:53,880 --> 00:26:54,240
Speaker 3: Never have?

571
00:26:55,240 --> 00:26:57,760
Speaker 2: Man, it is in the middle of the desert, and

572
00:26:57,960 --> 00:27:00,200
Speaker 2: it is it is.

573
00:27:00,200 --> 00:27:00,720
Speaker 3: Is it hot?

574
00:27:01,480 --> 00:27:06,399
Speaker 2: It's hot, but it is. It would be like me

575
00:27:06,680 --> 00:27:09,920
Speaker 2: if I became a billionaire. Everything there is what it's

576
00:27:10,640 --> 00:27:13,280
Speaker 2: It's be like if me or Donald Trump moved in there.

577
00:27:13,280 --> 00:27:18,000
Speaker 2: Everything is gold plated over the top. Loud ghost there.

578
00:27:18,240 --> 00:27:23,120
Speaker 2: There is nothing subtle of nothing. Yes it is.

579
00:27:23,480 --> 00:27:26,960
Speaker 3: It is every It is Gucci and Louis Vaton and

580
00:27:27,000 --> 00:27:28,760
Speaker 3: gold plated and everything.

581
00:27:29,320 --> 00:27:33,000
Speaker 2: They got all this money but absolutely no class, and

582
00:27:33,040 --> 00:27:37,480
Speaker 2: they spend it in the most ostentatious way they possibly can.

583
00:27:37,720 --> 00:27:42,000
Speaker 2: It's it's fascinating to watch. When you arrive at the airport.

584
00:27:42,520 --> 00:27:46,920
Speaker 2: You will remember somebody described that airport. I can't remember

585
00:27:46,960 --> 00:27:49,919
Speaker 2: it's there Aboul Dabi, but somebody described that airport to

586
00:27:50,000 --> 00:27:53,440
Speaker 2: me recently as a shopping mall with an airport attached.

587
00:27:53,640 --> 00:27:55,920
Speaker 2: That's what when you get off. In fact, it's only

588
00:27:55,920 --> 00:27:58,160
Speaker 2: airport I've ever seen this. There are different ways people

589
00:27:58,240 --> 00:28:03,040
Speaker 2: try to push you through the the duty free. When

590
00:28:03,080 --> 00:28:06,080
Speaker 2: you get off that airport, you are going to go

591
00:28:06,160 --> 00:28:10,560
Speaker 2: through the retail area. You're you're not going to be

592
00:28:10,640 --> 00:28:13,800
Speaker 2: able to avoid it, like they've got us in there. No,

593
00:28:13,880 --> 00:28:16,320
Speaker 2: not in there. No, they don't play they there their

594
00:28:16,320 --> 00:28:23,560
Speaker 2: criminal justice system. My wife's sister's husband ran PEPSI for

595
00:28:23,640 --> 00:28:26,120
Speaker 2: the Middle East, so we've spent some time over there

596
00:28:26,160 --> 00:28:28,480
Speaker 2: and he's and he he and I have talked about

597
00:28:28,520 --> 00:28:31,560
Speaker 2: it a lot, but we've visited there and it's just

598
00:28:31,640 --> 00:28:34,879
Speaker 2: a different you know, most stuff in the Middle East

599
00:28:35,040 --> 00:28:36,280
Speaker 2: is actually run by Indians.

600
00:28:36,720 --> 00:28:37,160
Speaker 3: Is that right?

601
00:28:37,240 --> 00:28:40,600
Speaker 2: Yeah, yeah, it's not locals and and the government will

602
00:28:40,800 --> 00:28:43,960
Speaker 2: well will bring in Indians. All the civil service is Indian,

603
00:28:44,440 --> 00:28:49,680
Speaker 2: the Engineering Corps Indian, the police forces Indian, up and down,

604
00:28:49,880 --> 00:28:52,360
Speaker 2: vertically up and down. The the economy. A lot of

605
00:28:52,400 --> 00:28:54,880
Speaker 2: the locals are paid just to not riot and revolt.

606
00:28:54,960 --> 00:29:00,520
Speaker 2: It's it's such an interesting I am grossly oversimplifying, but

607
00:29:00,640 --> 00:29:04,800
Speaker 2: it is such an interesting region of the world. The

608
00:29:04,960 --> 00:29:09,239
Speaker 2: extreme wealth and how it happened in two generations is

609
00:29:09,320 --> 00:29:12,600
Speaker 2: just something to behold. What do you think the average

610
00:29:12,600 --> 00:29:14,400
Speaker 2: income is of your customers?

611
00:29:15,800 --> 00:29:17,760
Speaker 3: Well, I can tell you this. The average income for

612
00:29:17,760 --> 00:29:21,240
Speaker 3: a six mile radius of gallery Furniture North Freeway is

613
00:29:21,280 --> 00:29:24,880
Speaker 3: twenty six thousand dollars. Yeah, but that's not our average customer.

614
00:29:25,160 --> 00:29:30,400
Speaker 3: Our average customer income is probably eighty to one hundred

615
00:29:30,400 --> 00:29:31,040
Speaker 3: and twenty thousand.

616
00:29:33,520 --> 00:29:37,960
Speaker 2: That's interesting. Do you like the Ramone's coffee?

617
00:29:38,400 --> 00:29:41,280
Speaker 3: If you like the Ramone's, great, and he's gonna replace Starbucks.

618
00:29:41,360 --> 00:29:43,240
Speaker 2: Yeah, you have a coffee shop inside there.

619
00:29:43,760 --> 00:29:45,360
Speaker 3: Now we just have a coffee machine.

620
00:29:45,520 --> 00:29:47,560
Speaker 2: You've come up with some ideas on stuff to put

621
00:29:47,560 --> 00:29:48,320
Speaker 2: in there over the years.

622
00:29:48,400 --> 00:29:50,040
Speaker 3: I need to get a restaurant in there. Maybe I

623
00:29:50,080 --> 00:29:52,560
Speaker 3: can partner up with you because we need more nighttime traffic.

624
00:29:52,600 --> 00:29:53,480
Speaker 2: Let's do barbecue.

625
00:29:53,640 --> 00:29:54,200
Speaker 3: Let's do it.

626
00:29:54,240 --> 00:29:56,360
Speaker 2: But people like barbecue at lunch instead of dinner.

627
00:29:56,680 --> 00:30:00,480
Speaker 3: Really well, on the I think the north side where

628
00:30:00,480 --> 00:30:02,480
Speaker 3: we're at is twenty years is going to be like

629
00:30:02,480 --> 00:30:05,080
Speaker 3: the Heights is now. It's going to have a massive revitalization.

630
00:30:05,200 --> 00:30:06,160
Speaker 2: So it's already happened.

631
00:30:06,200 --> 00:30:07,200
Speaker 3: We're in the right place.

632
00:30:07,400 --> 00:30:11,040
Speaker 2: Yeah, it's already happened to My niece and her husband

633
00:30:11,480 --> 00:30:13,560
Speaker 2: just bought in garden Oaks in that area. Is just

634
00:30:13,680 --> 00:30:17,440
Speaker 2: I mean, it's the Heights moved north right, Well, it's

635
00:30:17,480 --> 00:30:20,240
Speaker 2: really what happened is Midtown and Montrose continue to move

636
00:30:20,280 --> 00:30:21,960
Speaker 2: north and they're going to catch up with you.

637
00:30:22,120 --> 00:30:24,560
Speaker 3: Garden Oaks is right by Saint Hyas High School, right,

638
00:30:24,600 --> 00:30:26,760
Speaker 3: mm hmm, yeah, that's right across the street from it,

639
00:30:26,880 --> 00:30:29,360
Speaker 3: So they're coming east and they'll be right there in

640
00:30:29,400 --> 00:30:30,160
Speaker 3: our neighborhood.

641
00:30:30,320 --> 00:30:33,240
Speaker 2: Knowing what you know now, if in nineteen eighty one

642
00:30:33,280 --> 00:30:34,760
Speaker 2: you want to be on the highway, right, you want

643
00:30:34,800 --> 00:30:36,760
Speaker 2: to be on the freeway that was your mangal If

644
00:30:36,760 --> 00:30:38,320
Speaker 2: you had it all to do over again, where would

645
00:30:38,360 --> 00:30:39,320
Speaker 2: you put that store.

646
00:30:39,280 --> 00:30:42,320
Speaker 3: Right exactly where it's at. Why it's the world's best

647
00:30:42,320 --> 00:30:45,120
Speaker 3: furniture store because in the geometric center of Houston, the

648
00:30:45,240 --> 00:30:47,320
Speaker 3: nine to one to one call center is right over

649
00:30:47,360 --> 00:30:49,120
Speaker 3: there on Shepherd about a mile must which is the

650
00:30:49,160 --> 00:30:53,479
Speaker 3: exact geographic center of Houston, and we get traffic all

651
00:30:53,560 --> 00:30:55,480
Speaker 3: day long from people coming up down the freeway. They're

652
00:30:55,480 --> 00:30:58,240
Speaker 3: making sales calls, they're going to the medical center, they're

653
00:30:58,320 --> 00:31:00,560
Speaker 3: on the way to Conrad or Woodland. So it's it's

654
00:31:00,560 --> 00:31:05,880
Speaker 3: a it's a although it's not in a premium income area,

655
00:31:05,880 --> 00:31:07,880
Speaker 3: it's in a great location. We get off the freeway

656
00:31:07,880 --> 00:31:09,600
Speaker 3: coming and see us and move on with their business.

657
00:31:09,640 --> 00:31:13,600
Speaker 3: So whereas the one in Richmond on Highway ninety nine

658
00:31:13,680 --> 00:31:16,560
Speaker 3: is a bedroom community, there's very little traffic there during

659
00:31:16,560 --> 00:31:18,760
Speaker 3: the day because people drive into Houston and they drive

660
00:31:18,800 --> 00:31:21,040
Speaker 3: back at night and they go to sleep. So the

661
00:31:21,080 --> 00:31:23,960
Speaker 3: North Freeway location, to me, is the world's greatest furniture location.

662
00:31:24,240 --> 00:31:26,520
Speaker 2: How has that Richmond location done for you?

663
00:31:26,840 --> 00:31:28,920
Speaker 3: It's done well. It's not you know, the North Freeway

664
00:31:28,960 --> 00:31:33,640
Speaker 3: location is a freak of nature, right, and so the

665
00:31:33,720 --> 00:31:35,800
Speaker 3: Richmond location has done well. It's got to do better,

666
00:31:35,800 --> 00:31:38,040
Speaker 3: but to continue to build and of course, what what

667
00:31:38,160 --> 00:31:40,479
Speaker 3: I forget is the North Freeway location has thirty eight

668
00:31:40,560 --> 00:31:43,280
Speaker 3: years of taking care of customers built up, and that's

669
00:31:43,320 --> 00:31:44,080
Speaker 3: a lot of good will.

670
00:31:44,200 --> 00:31:47,520
Speaker 2: Well, that's absolutely true. And the Post Oak location.

671
00:31:47,800 --> 00:31:49,800
Speaker 3: Post Oak location was good un till they tore up

672
00:31:49,800 --> 00:31:52,000
Speaker 3: the street. But the good news is my least is

673
00:31:52,040 --> 00:31:53,800
Speaker 3: up in the year and I'm out of there. Are

674
00:31:53,840 --> 00:31:55,080
Speaker 3: you yep? Where are you going?

675
00:31:55,760 --> 00:31:57,520
Speaker 2: North Freeway?

676
00:31:57,560 --> 00:31:57,680
Speaker 5: There?

677
00:31:57,760 --> 00:31:59,520
Speaker 3: Yes, sir, really where I need to be.

678
00:32:00,040 --> 00:32:02,080
Speaker 2: Wow, what's your footprint right here on Posto.

679
00:32:02,680 --> 00:32:04,479
Speaker 3: It's about thirty thousand square feet?

680
00:32:04,480 --> 00:32:07,760
Speaker 2: Oh ho, that's high dollar stuff.

681
00:32:07,800 --> 00:32:10,160
Speaker 3: It is high dollar stuff, especially when the traffic went

682
00:32:10,200 --> 00:32:12,080
Speaker 3: down by half because they tore up the road.

683
00:32:12,800 --> 00:32:15,200
Speaker 2: Well, that seems to be a theme. Ramon. Did you

684
00:32:15,280 --> 00:32:18,240
Speaker 2: notice we keep coming back to that. What did you

685
00:32:18,240 --> 00:32:21,560
Speaker 2: pay for that sign out front on forty five? Oh?

686
00:32:21,640 --> 00:32:23,800
Speaker 3: That was years ago. That was years ago, and it's

687
00:32:23,960 --> 00:32:26,720
Speaker 3: fifty it's grandfather then about two fifty. And it's a

688
00:32:26,720 --> 00:32:29,200
Speaker 3: great sign. The only problem is we can't use any

689
00:32:29,200 --> 00:32:32,400
Speaker 3: white letters on it because it blinds as drivers going

690
00:32:32,440 --> 00:32:33,120
Speaker 3: down the freewall.

691
00:32:33,160 --> 00:32:33,680
Speaker 2: Are you serious?

692
00:32:33,760 --> 00:32:35,000
Speaker 3: Yes, they all complain about it.

693
00:32:35,000 --> 00:32:36,840
Speaker 2: Will you tell about We have a minute left in

694
00:32:36,840 --> 00:32:38,840
Speaker 2: the sement. Will you tell about the offer for this weekend.

695
00:32:39,120 --> 00:32:41,400
Speaker 3: Offer of this weekend is there's a big football game

696
00:32:41,480 --> 00:32:44,600
Speaker 3: on Sunday at five forty pm in Kansas City, Missouri.

697
00:32:44,800 --> 00:32:47,240
Speaker 3: The team from New England playing the team from Kansas City.

698
00:32:47,480 --> 00:32:49,719
Speaker 3: Come out to the Gallery Furnisure this Thursday, Friday, Saturday,

699
00:32:49,760 --> 00:32:52,360
Speaker 3: Sunday by five thousand dollars better with the furniture and

700
00:32:52,480 --> 00:32:55,000
Speaker 3: mattresses habit delivered before the game starts at five forty

701
00:32:55,040 --> 00:32:58,000
Speaker 3: pm on Sunday, January twentieth and the team of New

702
00:32:58,000 --> 00:33:00,239
Speaker 3: England whens. You get half your money back. You get

703
00:33:00,240 --> 00:33:02,120
Speaker 3: one hundred percent back in in store credit. So if

704
00:33:02,120 --> 00:33:04,840
Speaker 3: you still need to furnish your house after Harvey, are

705
00:33:04,880 --> 00:33:07,560
Speaker 3: you needing a new leather soaple up seat chair, come

706
00:33:07,560 --> 00:33:09,800
Speaker 3: out to the Gallery Furniture. By that furniture you might

707
00:33:09,840 --> 00:33:11,280
Speaker 3: get half of it for you might get one hundred

708
00:33:11,280 --> 00:33:13,320
Speaker 3: percent back in store credit. And the team from New

709
00:33:13,320 --> 00:33:15,640
Speaker 3: England has a long history of winning. So you got

710
00:33:15,680 --> 00:33:17,680
Speaker 3: a great chance that you have pitch.

711
00:33:17,760 --> 00:33:20,280
Speaker 2: Will you have will you have an extra will you

712
00:33:20,280 --> 00:33:22,959
Speaker 2: have an extra salese staff on the floor because you're

713
00:33:22,960 --> 00:33:23,800
Speaker 2: gonna get extra business.

714
00:33:23,840 --> 00:33:26,120
Speaker 3: Yeah, we'll have extra sales staff there starting out today

715
00:33:26,160 --> 00:33:29,239
Speaker 3: in the the locations, and no that it's at all

716
00:33:29,280 --> 00:33:32,440
Speaker 3: three locations. And go see my guy on Post Soak

717
00:33:32,440 --> 00:33:34,520
Speaker 3: Boulevard because he's pulling his hair out because he ain't

718
00:33:34,560 --> 00:33:37,880
Speaker 3: making any money. What's his name, Kenny. I walked by

719
00:33:37,880 --> 00:33:39,360
Speaker 3: there the other day because I go, I try to

720
00:33:39,360 --> 00:33:41,880
Speaker 3: get my steps in and y'all have the waters out front,

721
00:33:42,240 --> 00:33:44,160
Speaker 3: and there was a Hispanic guy sitting right inside the.

722
00:33:44,160 --> 00:33:46,600
Speaker 2: Door, and he was on his as iPad. You could

723
00:33:46,640 --> 00:33:49,360
Speaker 2: tell he was looking. He was unhappy that he was

724
00:33:49,400 --> 00:33:52,440
Speaker 2: not busy, because I'm guessing he's one hundred percent commissioned.

725
00:33:52,560 --> 00:33:53,400
Speaker 3: His name is Won.

726
00:33:53,560 --> 00:34:08,520
Speaker 5: He's he's the one sitting wasted.

727
00:34:09,600 --> 00:34:11,560
Speaker 3: This old piano.

728
00:34:14,239 --> 00:34:17,400
Speaker 5: Trying hard to catchure the morning.

729
00:34:18,080 --> 00:34:25,480
Speaker 8: This morning, I don't know, goos a mod of badist

730
00:34:25,960 --> 00:34:29,120
Speaker 8: last in mind and somehow in the.

731
00:34:29,280 --> 00:34:32,520
Speaker 1: Man to think that you're still a wire.

732
00:34:36,160 --> 00:34:39,880
Speaker 5: It's I dream about yoursday.

733
00:34:39,080 --> 00:34:41,240
Speaker 3: Will make a when I'm.

734
00:34:45,320 --> 00:34:50,520
Speaker 5: You and I play fast a wake up riches morning

735
00:34:53,760 --> 00:34:55,480
Speaker 5: watch and watching.

736
00:34:55,160 --> 00:34:59,680
Speaker 7: Bank keeps us old bead in my head while we're talking.

737
00:35:02,680 --> 00:35:09,000
Speaker 2: But why are you? Betta Rose is not even a

738
00:35:09,040 --> 00:35:12,280
Speaker 2: good bon Jovi studer? Mac? You like any music?

739
00:35:13,920 --> 00:35:15,320
Speaker 3: Do I like any music yesterday?

740
00:35:15,320 --> 00:35:15,440
Speaker 7: I do.

741
00:35:17,680 --> 00:35:19,719
Speaker 3: That's a good question. I know it when I hear it.

742
00:35:20,440 --> 00:35:23,560
Speaker 3: I'm not a music I finato like you are, sir.

743
00:35:23,719 --> 00:35:26,240
Speaker 2: If you're driving along, you listen to talk radio.

744
00:35:26,120 --> 00:35:26,400
Speaker 3: Don't you?

745
00:35:26,680 --> 00:35:26,880
Speaker 2: I do.

746
00:35:27,800 --> 00:35:29,200
Speaker 3: I listened to Michael Berry Show.

747
00:35:29,400 --> 00:35:30,759
Speaker 2: Do you ever listen to books on tape?

748
00:35:32,760 --> 00:35:32,800
Speaker 4: No?

749
00:35:33,400 --> 00:35:36,440
Speaker 3: I take my iPad and plug it in the radio

750
00:35:36,560 --> 00:35:37,480
Speaker 3: and plays like you.

751
00:35:37,680 --> 00:35:38,760
Speaker 2: Like motivational stuff.

752
00:35:38,800 --> 00:35:39,400
Speaker 3: You'd enjoy that.

753
00:35:39,560 --> 00:35:41,520
Speaker 2: Yeah, you ever listened to Zig Ziggler?

754
00:35:41,960 --> 00:35:43,600
Speaker 3: I used to listen to zig all the time.

755
00:35:43,880 --> 00:35:46,360
Speaker 2: Did you do the Andrew Carnegie Course? I?

756
00:35:46,480 --> 00:35:51,279
Speaker 3: Did you do all those win friends and influence people? Yeah?

757
00:35:51,480 --> 00:35:51,959
Speaker 3: It was great.

758
00:35:52,000 --> 00:35:54,760
Speaker 2: I think it's the number two, number one best selling

759
00:35:55,040 --> 00:35:56,080
Speaker 2: paperback of all time.

760
00:35:56,320 --> 00:35:58,560
Speaker 3: I did Toe Smashes years ago. That's how I learned

761
00:35:58,560 --> 00:35:59,799
Speaker 3: to be a public speaker. Is that right?

762
00:36:00,040 --> 00:36:01,400
Speaker 2: YEA? What year did you do that?

763
00:36:01,760 --> 00:36:04,240
Speaker 3: Way back in the before I moved to Houston seventy

764
00:36:04,320 --> 00:36:04,839
Speaker 3: nine and eighty?

765
00:36:05,440 --> 00:36:10,120
Speaker 2: How many? How often do you have your entire sales

766
00:36:10,200 --> 00:36:11,240
Speaker 2: team in a meeting?

767
00:36:12,440 --> 00:36:15,040
Speaker 3: About once every four or five months? That's it? Yeah?

768
00:36:15,400 --> 00:36:16,600
Speaker 2: And so how will that meeting go?

769
00:36:17,719 --> 00:36:19,839
Speaker 3: We talk about what's good and what's bad, and how

770
00:36:19,880 --> 00:36:22,840
Speaker 3: to improve and how to listen better to the customers,

771
00:36:22,880 --> 00:36:27,040
Speaker 3: and you know, we talk talk more about merchandising now.

772
00:36:27,160 --> 00:36:29,680
Speaker 3: You know, we're trying to become the only furnitu store

773
00:36:29,680 --> 00:36:31,360
Speaker 3: in the country that's one hundred percent made in America.

774
00:36:31,440 --> 00:36:32,239
Speaker 3: That's a tough trick.

775
00:36:33,280 --> 00:36:35,000
Speaker 2: You're trying to make furniture there on site.

776
00:36:35,520 --> 00:36:38,279
Speaker 3: We are trying to make solid wood furniture there on site.

777
00:36:38,400 --> 00:36:39,000
Speaker 2: How hard is that?

778
00:36:40,040 --> 00:36:44,080
Speaker 3: It's been difficult. We haven't found a good wood worker

779
00:36:44,120 --> 00:36:48,359
Speaker 3: as yet, but we will. My voice is fading out

780
00:36:48,400 --> 00:36:49,480
Speaker 3: as I have pneumonia here.

781
00:36:49,560 --> 00:36:52,960
Speaker 2: But do you have an estimation of how many fingers

782
00:36:53,280 --> 00:36:55,160
Speaker 2: are acceptable to lose per year?

783
00:36:55,920 --> 00:36:56,160
Speaker 3: Zero?

784
00:36:56,719 --> 00:36:56,959
Speaker 2: Really?

785
00:36:57,280 --> 00:37:00,440
Speaker 3: Zero? It's a robotic machine and you just have to

786
00:37:00,520 --> 00:37:02,520
Speaker 3: have somebody program and put the furniture in it cuts

787
00:37:02,560 --> 00:37:03,560
Speaker 3: it up. Really Yeah.

788
00:37:04,120 --> 00:37:05,279
Speaker 2: And people are gonna be able to watch it.

789
00:37:05,920 --> 00:37:07,839
Speaker 3: Yeah, it'd be a watch it. They love They watch

790
00:37:07,880 --> 00:37:10,840
Speaker 3: it now, they love watching the furniture being made. Eventually,

791
00:37:10,920 --> 00:37:14,399
Speaker 3: we'd like to have half the store being manufacturing where

792
00:37:14,400 --> 00:37:16,319
Speaker 3: they can watch the furniture being made right in front

793
00:37:16,360 --> 00:37:20,319
Speaker 3: of them. Weren't you Amazon that? What's it? You can't

794
00:37:20,320 --> 00:37:21,520
Speaker 3: Amazon that? Right?

795
00:37:22,040 --> 00:37:23,000
Speaker 2: Weren't you doing?

796
00:37:24,120 --> 00:37:24,320
Speaker 3: Has it?

797
00:37:24,440 --> 00:37:25,800
Speaker 2: Has Amazon affected your business?

798
00:37:26,000 --> 00:37:29,920
Speaker 3: Oh yeah, really yeah, in what way? People buy a

799
00:37:30,000 --> 00:37:33,400
Speaker 3: lot lot of inexpensive furniture on Amazon and Wayfair. They

800
00:37:33,440 --> 00:37:35,359
Speaker 3: do a good job. They're convenient, you know, they push

801
00:37:35,440 --> 00:37:37,040
Speaker 3: the button, they're home in their underwear, and they get

802
00:37:37,040 --> 00:37:40,200
Speaker 3: it delivered. So uh, us as brick and mortar retailers

803
00:37:40,239 --> 00:37:42,600
Speaker 3: have to make an exciting experience for the customers, otherwise

804
00:37:42,640 --> 00:37:47,520
Speaker 3: they won't come out. You still have the blimpy Blimpy No,

805
00:37:47,920 --> 00:37:50,920
Speaker 3: we don't. I'm gonna have the Michael Barry barbecue restaurant. Well,

806
00:37:51,160 --> 00:37:52,160
Speaker 3: that'd be a nice idea.

807
00:37:52,320 --> 00:37:54,040
Speaker 2: It would be you know what I think might be

808
00:37:54,160 --> 00:37:56,279
Speaker 2: better though, to be completely honest, I'd love to do

809
00:37:56,360 --> 00:38:00,359
Speaker 2: barbecue there. It's tacos, I think because you want something

810
00:38:00,360 --> 00:38:03,200
Speaker 2: people can walk around with barbecue, you got to sit down.

811
00:38:03,320 --> 00:38:06,480
Speaker 2: You really want them to keep looking. So we'll bring

812
00:38:06,560 --> 00:38:11,480
Speaker 2: in the greatest minds in tacos, Russell lebar and Dominic Lorenzo.

813
00:38:12,160 --> 00:38:15,640
Speaker 2: We'll bring them in in little handheld tacos. I like

814
00:38:15,719 --> 00:38:17,400
Speaker 2: a street taco. Don't you like a street taco?

815
00:38:17,520 --> 00:38:18,120
Speaker 3: Sounds good to me.

816
00:38:18,239 --> 00:38:19,439
Speaker 2: You actually put it out front.

817
00:38:19,800 --> 00:38:22,080
Speaker 3: Yeah, that'd be good. We get that smell going people

818
00:38:22,200 --> 00:38:26,000
Speaker 3: driving by. That'd be nice. Yeah, we could we get

819
00:38:26,080 --> 00:38:41,560
Speaker 3: sell tacos all the way up to midnight. We have

820
00:38:41,640 --> 00:38:43,560
Speaker 3: our own delivery guys. One of the big complaints people

821
00:38:43,680 --> 00:38:46,600
Speaker 3: have is that they get a contract delivery service delivering

822
00:38:46,600 --> 00:38:49,239
Speaker 3: their furniture, and the driver's okay, but they picked up

823
00:38:49,280 --> 00:38:51,040
Speaker 3: the other guy at the home depot parking lot and

824
00:38:51,120 --> 00:38:54,080
Speaker 3: it's a little scary. Really. Yeah, so we have our

825
00:38:54,120 --> 00:38:55,160
Speaker 3: own employees.

826
00:38:55,120 --> 00:38:56,680
Speaker 2: Because you want to be able to stand behind.

827
00:38:56,800 --> 00:38:58,360
Speaker 3: We're gonna be a stand behind. We don't want the

828
00:38:58,400 --> 00:39:01,359
Speaker 3: employee using the customer's bath room, going in the kitchen

829
00:39:01,400 --> 00:39:03,600
Speaker 3: and grabbing a beer out of the refrigerator. Those type

830
00:39:03,600 --> 00:39:04,839
Speaker 3: of things happen all the time.

831
00:39:05,160 --> 00:39:07,840
Speaker 2: Oh gosh, and that's a reflection on you.

832
00:39:08,239 --> 00:39:10,640
Speaker 3: Now are the drivers inside the house and he's learing

833
00:39:10,680 --> 00:39:12,439
Speaker 3: at the eighteen year old daughter. Not good.

834
00:39:13,400 --> 00:39:15,719
Speaker 2: That's better than if he's learing at the fourteen year

835
00:39:15,719 --> 00:39:18,160
Speaker 2: old daughter. I mean, was a lyric?

836
00:39:18,239 --> 00:39:19,520
Speaker 3: Did you see the football player that?

837
00:39:20,280 --> 00:39:20,520
Speaker 5: Yes?

838
00:39:21,280 --> 00:39:24,880
Speaker 2: Yes, not good? How many salesmen do you have?

839
00:39:26,000 --> 00:39:30,120
Speaker 3: About sixty sixty, one hundred drivers, one hundred drivers?

840
00:39:30,120 --> 00:39:31,719
Speaker 2: How many operations guys.

841
00:39:32,640 --> 00:39:35,680
Speaker 3: In the warehouse probably another seventy or eighty.

842
00:39:36,000 --> 00:39:38,080
Speaker 2: So you got two hundred and fifty employees. That's a

843
00:39:38,160 --> 00:39:39,080
Speaker 2: lot of mouths to feed.

844
00:39:39,400 --> 00:39:42,279
Speaker 3: It is a lot of responsibility. And then nothing like

845
00:39:43,160 --> 00:39:44,759
Speaker 3: making payroll makes you want to get out of bed

846
00:39:44,760 --> 00:39:45,160
Speaker 3: in the morning.

847
00:39:45,320 --> 00:39:48,040
Speaker 2: Let me tell you something we have. We are a

848
00:39:48,280 --> 00:39:49,960
Speaker 2: very small operation compared to you. I think we have

849
00:39:50,040 --> 00:39:53,279
Speaker 2: fifty three people. And when I look at payroll, I

850
00:39:53,320 --> 00:39:55,839
Speaker 2: mean that's you know, just about the time we get

851
00:39:55,920 --> 00:39:58,759
Speaker 2: more than zero in the bank account and then my

852
00:39:58,840 --> 00:40:01,680
Speaker 2: bookkeeper says, now, you're gonna have to put some money

853
00:40:01,680 --> 00:40:04,239
Speaker 2: from your account in there because on Thursday payroll hits.

854
00:40:04,360 --> 00:40:07,160
Speaker 3: Oh man, I haven't even thought about that well and

855
00:40:07,239 --> 00:40:10,000
Speaker 3: that thing. It feels like, you know, I'm an employee here.

856
00:40:10,640 --> 00:40:12,040
Speaker 3: So every two weeks I get my check.

857
00:40:12,080 --> 00:40:13,400
Speaker 2: I can't wait to go in there and see what

858
00:40:13,520 --> 00:40:15,759
Speaker 2: my check is because it fluctuates, right, I go on line,

859
00:40:15,800 --> 00:40:18,000
Speaker 2: I oh my check was deposited. I'm so thrilled. And

860
00:40:18,080 --> 00:40:19,520
Speaker 2: in two more weeks and it comes again.

861
00:40:20,160 --> 00:40:22,520
Speaker 3: But the exact opposite for the RCC is like, man,

862
00:40:22,600 --> 00:40:25,319
Speaker 3: we just got our head above water, and boom, here

863
00:40:25,360 --> 00:40:26,959
Speaker 3: it comes to get knocked back down again.

864
00:40:27,280 --> 00:40:28,239
Speaker 2: Payrolls do again.

865
00:40:28,600 --> 00:40:30,520
Speaker 3: You need to have a Pat Green concert every week.

866
00:40:31,239 --> 00:40:33,200
Speaker 2: Well, that would be a good deal. How big is

867
00:40:33,280 --> 00:40:34,000
Speaker 2: your back office?

868
00:40:34,080 --> 00:40:36,200
Speaker 3: I know your son runs that, right, he runs the

869
00:40:36,239 --> 00:40:40,080
Speaker 3: internet office. It's it's about twice the size of your

870
00:40:40,120 --> 00:40:40,600
Speaker 3: office here.

871
00:40:41,160 --> 00:40:43,680
Speaker 2: Is that good or bad? It's not a bad studio

872
00:40:43,719 --> 00:40:44,040
Speaker 2: you've been in.

873
00:40:44,080 --> 00:40:44,799
Speaker 3: This, it's very nice.

874
00:40:44,880 --> 00:40:44,920
Speaker 1: No.

875
00:40:45,400 --> 00:40:47,160
Speaker 3: We want to have people out front with the customers.

876
00:40:47,160 --> 00:40:49,640
Speaker 3: So we have a few guys, guys and ladies doing

877
00:40:49,719 --> 00:40:52,560
Speaker 3: internet stuff and phone room in the back, but most

878
00:40:52,600 --> 00:40:54,600
Speaker 3: everybody else is in front of the customers all the time.

879
00:40:54,680 --> 00:40:56,160
Speaker 3: That's we're at the end of the day. We're in

880
00:40:56,239 --> 00:40:58,640
Speaker 3: the customer business. We don't want to be rocky. We

881
00:40:58,760 --> 00:41:01,960
Speaker 3: want to company that's facing the customers, and the customer

882
00:41:01,960 --> 00:41:04,640
Speaker 3: says frog. We don't say jump, we say how high?

883
00:41:07,520 --> 00:41:11,120
Speaker 2: When you look back at furniture, if instead of doing

884
00:41:11,200 --> 00:41:15,160
Speaker 2: furniture you had gone into our mattresses, if you'd gone

885
00:41:15,200 --> 00:41:19,080
Speaker 2: into retail in another field, looking back on what you know, now,

886
00:41:19,120 --> 00:41:19,759
Speaker 2: what would it have been?

887
00:41:20,800 --> 00:41:21,120
Speaker 3: Radio?

888
00:41:21,760 --> 00:41:22,000
Speaker 2: Really?

889
00:41:22,200 --> 00:41:27,040
Speaker 3: Yes, sir? What I like the medium? I'm old school.

890
00:41:27,080 --> 00:41:29,600
Speaker 3: I like the medium, And then you know the new

891
00:41:29,719 --> 00:41:33,719
Speaker 3: medium that come out the Internet and YouTube and all

892
00:41:33,760 --> 00:41:36,319
Speaker 3: these other things. They're exciting too. It's a whole new

893
00:41:36,400 --> 00:41:37,000
Speaker 3: world out.

894
00:41:36,880 --> 00:41:39,359
Speaker 2: There, it is, and it's very exciting. You know, there's

895
00:41:39,360 --> 00:41:41,640
Speaker 2: people that do what I do that are scared to

896
00:41:41,760 --> 00:41:44,120
Speaker 2: death of these podcasts because now anybody can have a

897
00:41:44,239 --> 00:41:47,399
Speaker 2: radio show effectively. And my point is, if you're good

898
00:41:47,440 --> 00:41:49,840
Speaker 2: at what you do, there will always be a market

899
00:41:49,920 --> 00:41:51,880
Speaker 2: for your product. If you're not good at what you do,

900
00:41:52,200 --> 00:41:54,920
Speaker 2: you should be frightened because if the only reason you

901
00:41:55,080 --> 00:41:57,040
Speaker 2: have an audience is because you get to be on

902
00:41:57,160 --> 00:42:00,480
Speaker 2: that big fifty thousand white stick, then you don't deserve it. Audience.

903
00:42:00,640 --> 00:42:03,719
Speaker 2: Right now, it's leveled. It's like anybody can publish a book,

904
00:42:03,719 --> 00:42:04,919
Speaker 2: anybody can do a radio show.

905
00:42:05,200 --> 00:42:06,440
Speaker 3: It's the content that matters.

906
00:42:06,680 --> 00:42:09,640
Speaker 2: It is the content. Content is king, and that is true.

907
00:42:09,880 --> 00:42:10,840
Speaker 2: And I don't care what it is.

908
00:42:10,920 --> 00:42:15,480
Speaker 3: If it's on Netflix, Amazon, the radio, local TV, cable,

909
00:42:15,760 --> 00:42:18,200
Speaker 3: you name it, you have a good product, they'll find you.

910
00:42:19,360 --> 00:42:22,320
Speaker 2: If you like the Michael Berry Show and podcast, please

911
00:42:22,600 --> 00:42:26,640
Speaker 2: tell one friend, and if you're so inclined, write a

912
00:42:26,840 --> 00:42:31,840
Speaker 2: nice review of our podcast. Comments, suggestions, questions, and interest

913
00:42:31,960 --> 00:42:35,839
Speaker 2: in being a corporate sponsor and partner can be communicated

914
00:42:35,880 --> 00:42:40,319
Speaker 2: directly to the show at our email address, Michael at

915
00:42:40,480 --> 00:42:44,279
Speaker 2: Michael Berryshow dot com, or simply by clicking on our

916
00:42:44,320 --> 00:42:49,120
Speaker 2: website Michael Berryshow dot Com. The Michael Berry Show and

917
00:42:49,320 --> 00:42:53,239
Speaker 2: Podcast is produced by Ramon Roeblis, The King of Ding.

918
00:42:54,680 --> 00:43:04,160
Speaker 2: Executive producer is Chad Knakanishi. Jim Mudd is the creative director.

919
00:43:05,000 --> 00:43:10,560
Speaker 2: Voices Jingles, Tomfoolery and Shenanigans are provided by Chance McLean.

920
00:43:11,400 --> 00:43:15,839
Speaker 2: Director of Research is Sandy Peterson. Emily Bull is our

921
00:43:15,920 --> 00:43:23,319
Speaker 2: assistant listener and superfan. Contributions are appreciated and often incorporated

922
00:43:23,560 --> 00:43:27,080
Speaker 2: into our production. Where possible, we give credit, where not,

923
00:43:27,640 --> 00:43:30,800
Speaker 2: we take all the credit for ourselves. God bless the

924
00:43:30,880 --> 00:43:36,520
Speaker 2: memory of Rush Limbaugh. Long live Elvis, be a simple

925
00:43:36,600 --> 00:43:42,400
Speaker 2: man like Leonard Skinnard told you, and God bless America. Finally,

926
00:43:43,160 --> 00:43:46,879
Speaker 2: if you know a veteran suffering from PTSD, call Camp

927
00:43:46,960 --> 00:43:52,800
Speaker 2: Hope at eight seven seven seven one seven PTSD and

928
00:43:52,920 --> 00:43:57,240
Speaker 2: a combat veteran will answer the phone to provide free counseling.