1 00:00:00,480 --> 00:00:01,600 Speaker 1: Don't answer the phone. 2 00:00:01,760 --> 00:00:04,960 Speaker 2: Elvis Duran, the Elvis Duran phone tapp All right, Garrett, 3 00:00:04,960 --> 00:00:05,960 Speaker 2: what's your phone tap all about? 4 00:00:05,960 --> 00:00:08,160 Speaker 3: We got an email from Lee wanting a phone tap 5 00:00:08,200 --> 00:00:10,840 Speaker 3: his mom Joyce. Now, Joyce is having some problems with 6 00:00:10,960 --> 00:00:13,840 Speaker 3: the customer service at the applying store. She just recently 7 00:00:13,880 --> 00:00:16,000 Speaker 3: made an order for She got a delivery for a 8 00:00:16,200 --> 00:00:18,200 Speaker 3: washer dryer combo the other day. 9 00:00:18,560 --> 00:00:22,400 Speaker 2: You got the delivery. She just got two washers oos. 10 00:00:22,760 --> 00:00:25,920 Speaker 1: Okay, I don't see why a call to customer service 11 00:00:26,000 --> 00:00:26,440 Speaker 1: is needed. 12 00:00:26,560 --> 00:00:29,080 Speaker 3: Yes, So she's been having issues with customer service trying 13 00:00:29,080 --> 00:00:30,600 Speaker 3: to fix the problem. So I'm going to start the 14 00:00:30,600 --> 00:00:33,400 Speaker 3: call from the applying store trying to help Joyce fix. 15 00:00:33,159 --> 00:00:37,519 Speaker 2: Her Here we you. Hello, Hi, Yes, I'm looking for 16 00:00:37,520 --> 00:00:40,600 Speaker 2: a Joyce Camber. Why this is me Joyce. 17 00:00:40,680 --> 00:00:44,199 Speaker 3: Hi, this is Ernie Hudson. I'm over With's North Delivery Service. 18 00:00:44,960 --> 00:00:47,960 Speaker 2: That time you called that, Well, it's one man. I'm 19 00:00:48,000 --> 00:00:48,880 Speaker 2: only one man, sir. 20 00:00:50,440 --> 00:00:52,040 Speaker 1: Sure, Sorry you mean ma'am. 21 00:00:52,159 --> 00:00:54,800 Speaker 2: I'm sorry, I'm sorry. Yeah, ma'am. 22 00:00:54,920 --> 00:00:58,200 Speaker 1: I ordered a Wallpool washer dryer. It was weeks ago. 23 00:00:58,520 --> 00:01:01,960 Speaker 1: I finally got it yesterday and I open it up. Okay, 24 00:01:02,040 --> 00:01:04,600 Speaker 1: and it's too washing what am I going to do 25 00:01:04,640 --> 00:01:05,440 Speaker 1: with two washers? 26 00:01:05,600 --> 00:01:07,400 Speaker 2: I mean, I'm sorry about that. Are you sure? 27 00:01:07,520 --> 00:01:09,559 Speaker 3: I mean it's kind of silly for us to deliver 28 00:01:09,680 --> 00:01:12,320 Speaker 3: two of the same product. Are you sure when you 29 00:01:12,440 --> 00:01:15,280 Speaker 3: ordered it online that you ordered one washer, one dryer, 30 00:01:15,360 --> 00:01:16,720 Speaker 3: not in two washers? 31 00:01:17,160 --> 00:01:19,480 Speaker 1: No, what would I What would I do with two washers? 32 00:01:19,760 --> 00:01:23,080 Speaker 1: I have the confirmation right here, one washer, one dryer. 33 00:01:24,000 --> 00:01:26,000 Speaker 3: To be honest, I'm not going to be able to 34 00:01:26,000 --> 00:01:27,840 Speaker 3: get anything out to you for at least a week 35 00:01:27,959 --> 00:01:28,200 Speaker 3: or two. 36 00:01:28,880 --> 00:01:31,720 Speaker 1: Hell no, hell no, I've been waiting two weeks to 37 00:01:31,760 --> 00:01:34,440 Speaker 1: get this to begin with. You don't mess up, not me. 38 00:01:34,800 --> 00:01:37,480 Speaker 1: You better fix it a sap. How am I supposed 39 00:01:37,480 --> 00:01:38,320 Speaker 1: to wash my clothes? 40 00:01:39,000 --> 00:01:42,720 Speaker 3: Well, you know, there's the option of hand drying for 41 00:01:42,800 --> 00:01:44,959 Speaker 3: the time being or going down to the laundromat? 42 00:01:45,200 --> 00:01:47,640 Speaker 1: Does that? That's why I ordered the washer dryer so 43 00:01:47,640 --> 00:01:49,880 Speaker 1: I wouldn't have to go to the laundromat. You're going 44 00:01:49,960 --> 00:01:52,880 Speaker 1: to come today and put a washer dryer in my house, 45 00:01:53,000 --> 00:01:54,000 Speaker 1: that's what you're gonna do. 46 00:01:54,640 --> 00:01:56,880 Speaker 2: Well, no, ma'am, it's not going to happen today. I'm 47 00:01:56,880 --> 00:01:57,680 Speaker 2: just being real with you. 48 00:01:58,640 --> 00:02:00,320 Speaker 1: That's gonna happen today, all right? 49 00:02:00,360 --> 00:02:01,760 Speaker 2: We can drop it off today. 50 00:02:01,800 --> 00:02:03,960 Speaker 3: But since it's going to be a second delivery, we're 51 00:02:04,040 --> 00:02:07,200 Speaker 3: gonna have to charge you. Find I'm not paying for Well, 52 00:02:07,440 --> 00:02:09,799 Speaker 3: that's the point of the delivery. 53 00:02:10,000 --> 00:02:12,040 Speaker 1: I don't want to hear. All I want to know 54 00:02:12,360 --> 00:02:15,359 Speaker 1: is that you're delivering my damn washer and dryer right now. 55 00:02:15,400 --> 00:02:18,360 Speaker 1: You're on your way to my house. Don't call my 56 00:02:18,400 --> 00:02:24,960 Speaker 1: house back unless you have my washer and dryer. Hello, mom? 57 00:02:25,720 --> 00:02:29,040 Speaker 1: What twy? The guy is supposed to be on his 58 00:02:29,120 --> 00:02:31,880 Speaker 1: way to pick up the extra washer that he delivered 59 00:02:31,919 --> 00:02:34,680 Speaker 1: and give me a dryer. Did you check the online order? 60 00:02:34,720 --> 00:02:36,840 Speaker 1: Are you sure you ordered it right? What the hell 61 00:02:36,919 --> 00:02:38,960 Speaker 1: you mean? Did I order reports? I had ordered it right, 62 00:02:38,960 --> 00:02:41,080 Speaker 1: I hadn't check it. I got a confirmation. What do 63 00:02:41,120 --> 00:02:43,400 Speaker 1: you think I am? Your father? Yeah, I'm not saying 64 00:02:43,440 --> 00:02:44,959 Speaker 1: all that. I'm just saying, you know, people made mistakes, 65 00:02:44,960 --> 00:02:48,720 Speaker 1: some songs just why they make a mistake. Well, clearly 66 00:02:48,840 --> 00:02:51,120 Speaker 1: someone made a mistake and not me. The store made 67 00:02:51,120 --> 00:02:51,960 Speaker 1: a mistake. 68 00:02:51,760 --> 00:02:53,560 Speaker 2: All right, So what are we gonna do for you? 69 00:02:54,240 --> 00:02:56,360 Speaker 1: We're gonna give me my washer and dryer. That's what 70 00:02:56,360 --> 00:02:58,720 Speaker 1: they're gonna do. He said he's gonna bring it the 71 00:02:58,960 --> 00:03:00,960 Speaker 1: better be on his way go down to that store. 72 00:03:01,440 --> 00:03:05,280 Speaker 1: You could just hang the clothes. Hang the clothes. Why 73 00:03:05,280 --> 00:03:07,200 Speaker 1: don't you come and hang them? You don't want to 74 00:03:07,240 --> 00:03:09,839 Speaker 1: do anything in the house. You got suggested. You don't 75 00:03:09,840 --> 00:03:11,919 Speaker 1: know it all, and it's not my job. A job. 76 00:03:12,120 --> 00:03:14,280 Speaker 1: You don't do anything in the damn hound. You do 77 00:03:14,320 --> 00:03:16,079 Speaker 1: it over the time, so you know, I'll figure that's 78 00:03:16,120 --> 00:03:18,000 Speaker 1: your duty and like you know what my job is 79 00:03:18,000 --> 00:03:20,519 Speaker 1: to pick out the Troyes. I'm sorry you've figured it 80 00:03:20,680 --> 00:03:23,639 Speaker 1: my duty because you're lazy ass doesn't want to do anything. 81 00:03:23,720 --> 00:03:25,240 Speaker 1: You could just hang the dryers. Mom, you don't go 82 00:03:25,280 --> 00:03:27,240 Speaker 1: to Edward the fifteen. You have to like a baby. 83 00:03:28,200 --> 00:03:30,239 Speaker 1: You're the one acting like a little can you after 84 00:03:30,320 --> 00:03:32,280 Speaker 1: like a tanyar old? What look kind of crazy is 85 00:03:32,360 --> 00:03:34,520 Speaker 1: that we're not back in the nineteen twenties. I'm not 86 00:03:34,600 --> 00:03:37,200 Speaker 1: hanging up chat okay, I don't know the washer and 87 00:03:37,280 --> 00:03:39,440 Speaker 1: drawer and I want it today. A matter of fact, 88 00:03:39,480 --> 00:03:41,720 Speaker 1: you're right here. I'm not the stupid at you right 89 00:03:41,720 --> 00:03:43,040 Speaker 1: now hanging clothes. 90 00:03:43,400 --> 00:03:47,320 Speaker 3: Joyce with it and Joyce, my name is Garrett from 91 00:03:47,320 --> 00:03:49,000 Speaker 3: Elvis Duran in the Morning Show. And you's got a 92 00:03:49,000 --> 00:03:54,800 Speaker 3: phone taped by your son. I got a phone that 93 00:03:55,320 --> 00:03:57,280 Speaker 3: your son emailed us saying that you were having some 94 00:03:57,360 --> 00:04:00,560 Speaker 3: trouble with your washer combo was a joke. 95 00:04:00,680 --> 00:04:04,280 Speaker 1: Elee, You're better now come home. After you said you 96 00:04:04,360 --> 00:04:06,520 Speaker 1: know I love you, it's a joke. I'll show you 97 00:04:06,600 --> 00:04:08,640 Speaker 1: a joke, and you see your clothes on the front lawn. 98 00:04:09,560 --> 00:04:11,280 Speaker 2: The Elvis Duran phone tap. 99 00:04:12,720 --> 00:04:15,360 Speaker 1: This phone tap was pre recorded with permission granted by 100 00:04:15,360 --> 00:04:16,240 Speaker 1: all participants. 101 00:04:16,560 --> 00:04:19,960 Speaker 3: The Elvis Duran phone tap only on Elvis Duran in 102 00:04:20,000 --> 00:04:20,760 Speaker 3: the Morning Show