1 00:00:00,520 --> 00:00:03,440 Speaker 1: Did you know Zeke's Pizza Delivers. Get a local handcraft 2 00:00:03,440 --> 00:00:07,000 Speaker 1: and pizza delivered tonight and leave tasteless national chain pizza behind. 3 00:00:07,160 --> 00:00:10,000 Speaker 1: Download the app or visit Zeke's Pizza dot com. It's 4 00:00:10,039 --> 00:00:14,840 Speaker 1: another jewel on the twenties to me. I'm moving ninety 5 00:00:14,840 --> 00:00:20,239 Speaker 1: two point five. Hello, Hi, I was looking for Jamie. 6 00:00:21,160 --> 00:00:24,120 Speaker 1: This is she. Hey Jamie, this is Mark Steele. I'm 7 00:00:24,120 --> 00:00:27,720 Speaker 1: calling from Adventures Entertainment. How are you doing? Oh? I'm 8 00:00:27,720 --> 00:00:30,560 Speaker 1: doing great, Thank you? How are you well? I'm not 9 00:00:30,680 --> 00:00:32,879 Speaker 1: too not too good today. I'm sorry to be the 10 00:00:32,880 --> 00:00:35,559 Speaker 1: bearer of bad news, but we are actually going to 11 00:00:35,640 --> 00:00:38,479 Speaker 1: have to cancel the party for your daughter this weekend. 12 00:00:39,320 --> 00:00:44,199 Speaker 1: I'm really sorry you're calling to cancel. I'm I'm not 13 00:00:44,400 --> 00:00:47,320 Speaker 1: I'm not understanding. I booked her party three months ago. 14 00:00:47,560 --> 00:00:51,200 Speaker 1: This is her fifth birthday party. I called and spoke 15 00:00:51,200 --> 00:00:53,720 Speaker 1: with your associates three months ago and got this scheduled. 16 00:00:53,760 --> 00:00:55,320 Speaker 1: I do see that on my notes. I do see 17 00:00:55,360 --> 00:00:57,440 Speaker 1: that you had it scheduled a little while ago. Um, 18 00:00:57,440 --> 00:01:00,120 Speaker 1: but we kind of double booked, and so it's just 19 00:01:00,240 --> 00:01:04,440 Speaker 1: not going to work out. And I appreciate you understanding that. Okay, Well, 20 00:01:04,560 --> 00:01:06,399 Speaker 1: actually I don't understand that. What do you mean you 21 00:01:06,440 --> 00:01:09,520 Speaker 1: double booked, double books for what? Well, double booking usually 22 00:01:09,600 --> 00:01:12,200 Speaker 1: means that two parties were booked for the same space 23 00:01:12,360 --> 00:01:16,120 Speaker 1: at the same time. I know what double booking means. Okay, 24 00:01:16,480 --> 00:01:19,039 Speaker 1: how did it happen? Honestly, you know, I don't think 25 00:01:19,040 --> 00:01:21,560 Speaker 1: the details are really going to help in this situation. 26 00:01:22,000 --> 00:01:25,200 Speaker 1: Excuse me, no, I think the details are important. If 27 00:01:25,200 --> 00:01:28,440 Speaker 1: you're telling me that I booked my party three months ago, 28 00:01:28,480 --> 00:01:30,200 Speaker 1: but you haven't double booked, and you're not going to 29 00:01:30,240 --> 00:01:33,199 Speaker 1: give me the details, that doesn't make sense. Point taken, 30 00:01:33,400 --> 00:01:35,039 Speaker 1: And all right, fine, I'll give you some of the 31 00:01:35,040 --> 00:01:37,560 Speaker 1: details if you have to know. Well, a mom came 32 00:01:37,560 --> 00:01:41,360 Speaker 1: in here earlier today with the cutest little kids. They 33 00:01:41,360 --> 00:01:43,800 Speaker 1: were twins, these six year old twins, and they were 34 00:01:44,319 --> 00:01:48,000 Speaker 1: Please do not tell me that you gave away my 35 00:01:48,160 --> 00:01:51,480 Speaker 1: space to someone who walked in today. Don't you dare 36 00:01:51,640 --> 00:01:54,280 Speaker 1: tell me that? Well, I can, I cannot tell you that, 37 00:01:54,320 --> 00:01:57,960 Speaker 1: but that is what happened. You gave away my spot 38 00:01:58,040 --> 00:02:00,600 Speaker 1: that I booked three months ago? Are you kidding me? 39 00:02:00,680 --> 00:02:03,920 Speaker 1: Right now? Well, now, I understand your upset, but she 40 00:02:04,200 --> 00:02:06,520 Speaker 1: told me she messed up and should have scheduled something 41 00:02:06,560 --> 00:02:09,519 Speaker 1: a long time ago and asked, so, you're going to 42 00:02:09,600 --> 00:02:13,200 Speaker 1: punish my daughter for her not scheduling, Like, are you 43 00:02:13,280 --> 00:02:15,200 Speaker 1: kidding me right now? If you would have seen if 44 00:02:15,240 --> 00:02:17,679 Speaker 1: you would have seen these two little twins and their 45 00:02:17,760 --> 00:02:20,800 Speaker 1: shiny little faces, you would have not been able to say. No, 46 00:02:21,240 --> 00:02:23,640 Speaker 1: you cannot be serious. No, you're going to need to 47 00:02:23,639 --> 00:02:25,639 Speaker 1: call that lady back and you're going to let her 48 00:02:25,639 --> 00:02:28,639 Speaker 1: know that I have already paid my deposit. I literally 49 00:02:28,680 --> 00:02:31,920 Speaker 1: already have family and friends coming from all over to 50 00:02:32,000 --> 00:02:35,280 Speaker 1: come to my daughter's birthday party. You know, absolutely unethical. 51 00:02:35,320 --> 00:02:38,320 Speaker 1: You absolutely cannot do that. I suppose I could do that, 52 00:02:38,360 --> 00:02:40,480 Speaker 1: but if you would have seen these two twins and 53 00:02:40,520 --> 00:02:43,840 Speaker 1: their darling little faces, you would not want to disappoint you. Well, 54 00:02:43,960 --> 00:02:48,200 Speaker 1: they're faces. Are you kidding me right now? No, I'm 55 00:02:48,240 --> 00:02:50,600 Speaker 1: not kidding you, And I don't appreciate that sort of 56 00:02:50,680 --> 00:02:54,560 Speaker 1: language around here. Listen. I apologize for my language, but 57 00:02:54,600 --> 00:02:58,000 Speaker 1: this is absolutely ludicrous. You can't expect me to call 58 00:02:58,080 --> 00:03:00,440 Speaker 1: my sister and tell her that I can't schedule her 59 00:03:00,520 --> 00:03:04,359 Speaker 1: kids party here. Are you kidding me right now? Are 60 00:03:04,400 --> 00:03:06,840 Speaker 1: you telling me that you are giving away my spot 61 00:03:06,880 --> 00:03:09,600 Speaker 1: because of your family member? I should say that's actually 62 00:03:09,639 --> 00:03:12,400 Speaker 1: a fact that I was not wanting to say out loud, 63 00:03:12,400 --> 00:03:14,480 Speaker 1: and that was an accident. Well you did say it, 64 00:03:14,680 --> 00:03:17,480 Speaker 1: so it's too late. So you just admitted to me 65 00:03:17,760 --> 00:03:22,639 Speaker 1: that you bumped my reservation for your sister. Now now, now, now, 66 00:03:22,680 --> 00:03:25,280 Speaker 1: I didn't bump it for my sister. I bumped it 67 00:03:25,360 --> 00:03:28,560 Speaker 1: for my niece and nephew, Little Ophelia and Oxley. They 68 00:03:28,560 --> 00:03:32,200 Speaker 1: are just don't I literally don't get Please, please do 69 00:03:32,280 --> 00:03:35,160 Speaker 1: not say how adorable they are one more time. And 70 00:03:35,240 --> 00:03:38,880 Speaker 1: this is your professional establishment. This have absolutely nothing to 71 00:03:38,920 --> 00:03:42,000 Speaker 1: do with your niece and nephew, Ophelias. Well, but if 72 00:03:42,040 --> 00:03:44,000 Speaker 1: you if you met them, if you met little Ophie 73 00:03:44,000 --> 00:03:47,080 Speaker 1: and Oxeye, they are so they are just the sweetest 74 00:03:47,080 --> 00:03:50,840 Speaker 1: pair of little niblets. Yeah, I'm sure, just want Yeah, 75 00:03:51,000 --> 00:03:52,520 Speaker 1: if you met my daughter and you had to see 76 00:03:52,560 --> 00:03:54,880 Speaker 1: the disappointment on her face when I tell her that's 77 00:03:54,920 --> 00:03:58,080 Speaker 1: some idiot at this place gave our reservation to his 78 00:03:58,160 --> 00:04:00,800 Speaker 1: niece and nephew. Because exactly so, you can see what 79 00:04:00,880 --> 00:04:04,800 Speaker 1: sort of quandary I'm in. How I can't I can't 80 00:04:04,840 --> 00:04:06,960 Speaker 1: actually see the quandary. I account believe this is a 81 00:04:07,000 --> 00:04:10,160 Speaker 1: professional business. Like you don't get to just let your 82 00:04:10,160 --> 00:04:13,000 Speaker 1: family member come in and take someone else's reservation. Well, 83 00:04:13,040 --> 00:04:15,840 Speaker 1: I just think you know you you the pain that 84 00:04:15,880 --> 00:04:18,240 Speaker 1: you'll feel having to let your daughter down is the 85 00:04:18,279 --> 00:04:20,400 Speaker 1: same as I would feel having to talk to Ophi 86 00:04:20,480 --> 00:04:24,560 Speaker 1: and Oxy already the reservation. Ma'am, I'm gonna tell you 87 00:04:24,600 --> 00:04:26,560 Speaker 1: just like I tell my little niece and nephew when 88 00:04:26,600 --> 00:04:30,479 Speaker 1: they're getting upset. Let's count to ten. O are you gone? 89 00:04:32,000 --> 00:04:35,360 Speaker 1: You count ten? Why? Why don't you count a ten 90 00:04:35,600 --> 00:04:41,479 Speaker 1: and then call your sister Inqury? Four oh five? God 91 00:04:41,720 --> 00:04:45,880 Speaker 1: five and a half. Well, you asked me to count, 92 00:04:45,880 --> 00:04:50,520 Speaker 1: so I was doing it. You know it. Well, you're 93 00:04:50,520 --> 00:04:52,520 Speaker 1: probably losing it because this is a prank phone call. 94 00:04:53,080 --> 00:04:55,920 Speaker 1: So that's probably why calm down and let cooler heads 95 00:04:55,920 --> 00:04:58,800 Speaker 1: prevail a little bit. I'm sorry, I'm sorry, I'm sorry. 96 00:04:58,800 --> 00:05:01,160 Speaker 1: What well, I said that this is a prank phone 97 00:05:01,200 --> 00:05:03,680 Speaker 1: call because this is actually Jewil from Brook and Jewil 98 00:05:03,680 --> 00:05:06,320 Speaker 1: in the Morning doing a phone tap on you. Your 99 00:05:06,360 --> 00:05:13,080 Speaker 1: sister Sarah set you up, Yeah she did. She said 100 00:05:13,080 --> 00:05:15,160 Speaker 1: that you've been planning this party for months and wanted 101 00:05:15,160 --> 00:05:20,359 Speaker 1: to pull a prank on you about it. You know 102 00:05:20,400 --> 00:05:22,839 Speaker 1: what I like to do in little Oxley and Ophelia 103 00:05:22,920 --> 00:05:25,040 Speaker 1: lose their minds. We count to ten. I'm gonna do 104 00:05:25,040 --> 00:05:27,680 Speaker 1: that with me. No, I don't want to count to ten. 105 00:05:27,800 --> 00:05:33,200 Speaker 1: I God wake up every morning with Jubil phone taps 106 00:05:33,240 --> 00:05:36,960 Speaker 1: weekday mornings on the twenties point five